American Express, Global Merchant Services
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American Express, Global Merchant Services Employees
American Express - Global Merchant Services March 2013 - Present
American Express - OPEN for Small Business December 2011 - March 2013
American Express April 2009 - December 2011
American Express October 2005 - April 2009
Accenture January 2003 - October 2005
Accenture January 2002 - January 2003
Accenture January 2001 - January 2002
Accenture January 2000 - January 2001
Accenture June 1995 - June 2000
Skills
B2B, Credit Cards, Payment Systems, Payment Card Processing, Small Business, Small Business Lending, Digital Strategy, Management Consulting, Product Development, Product Management, Business Development, Relationship Management, Segmentation, Strategy, Analytics, Financial Services, Start-ups, Cross-functional Team..., Business Strategy, Strategic Partnerships, Management
Education
Columbia University - Columbia Business School 2008 — 2010
MBA, Executive Program
University of Southern California - Marshall School of Business 1991 — 1995
Bachelor of Science (BS), Business Administration and Management, General
American Express Travel & Lifestyle Services May 2014 - Present
American Express Global Merchant Services February 2013 - May 2014
American Express Global Business Travel August 2010 - February 2013
MindShare May 2009 - August 2010
Syracuse University December 2008 - May 2009
St. Jude Children's Research Hospital September 2006 - May 2009
Meredith Corporation June 2008 - August 2008
Universal Pictures August 2007 - June 2008
Brant Publications June 2007 - August 2007
Skills
Market Research, Marketing Strategy, Digital Marketing, Project Management, Analytics, Customer Segmentation..., Marketing, Travel, Advertising, CRM, Editing, Integrated Marketing, Management, Press Releases, Public Relations, Strategy
Education
Syracuse University 2005 — 2009
BA, Advertising, Psychology
American Express - Global Merchant Services February 2011 - Present
American Express - Global Corporate Payments February 2007 - March 2011
American Express August 2001 - February 2007
Skills
Account Management, Salesforce.com, B2B, Cold Calling, Sales Process, Relationship Management, Sales, Customer Service, New Business Development, Customer Experience, Customer Retention, Business Development, Customer Acquisition, CRM, Sales Operations, Negotiation
Education
Arizona State University 1993 — 1997
B.S., Marketing
American Express November 2011 - Present
American Express Global Merchant Services January 2010 - November 2011
American Express Global Merchant Services August 2004 - January 2010
Fifth Third Bank Processing Solutions 2001 - 2004
Key Bank 1999 - 2001
Skills
CRM, Management, Solution Selling, Sales, Marketing, B2B, Project Management, Relationship Management, Account Management, Leadership, Direct Marketing, Strategic Planning, Business Analysis, Business Development, Strategy, Strategic Partnerships, Salesforce.com, Analytics, Business Strategy, Competitive Analysis, Cross-functional Team..., New Business Development, Pricing, Product Management, Vendor Management
Education
Spring Arbor University
Bachelors, Management & Organizational Development
University of Cincinnati
Associates, Marketing
American Express Global Merchant Services March 2013 - Present
American Express July 2005 - March 2013
American Express Global Merchant Services September 2003 - July 2005
American Express Business Travel April 2002 - September 2003
Skills
Strategy, Leadership, Selling, B2B, Negotiation, Sales Management, Marketing Strategy, Relationship Management, Change Management, Contract Negotiation, Sales, Call Centers, Financial Services, Portfolio Management, Strategic Planning, Strategic Partnerships
Education
Johnson and Wales University 1985 — 1989
Bachelor's degree, Business, Management, Marketing, and Related Support Services
American Express November 2013 - Present
American Express October 2012 - November 2013
American Express - Global Merchant Services November 2008 - September 2012
American Express - Global Network Services September 2005 - November 2008
TCS 1993 - 1997
Tata Consultancy Services 1993 - 1997
Skills
SDLC, Requirements Analysis, SOA, Enterprise Architecture, Software Project..., Solution Architecture, Business Analysis, Agile Methodologies, Data Warehousing, Vendor Management, Java Enterprise Edition, Business Intelligence, Business Architecture, Data Modeling, IT Strategy, Project Management, TOGAF
Education
Arizona State University West 2000 — 2005
MBA
University of Hyderabad 1990 — 1993
MCA, Computer Applications
Osmania University 1987 — 1990
B Sc, Math, Sciences
American Express Global Merchant Services December 2013 - Present
American Express Global Corporate Payments (Corporate Card) January 2006 - December 2013
Majestic Consulting Group 2004 - 2005
Hillenbrand Inc. 1995 - 2004
United States Air Force 1985 - 1993
Skills
CRM, Account Management, New Business Development, Strategic Planning, Solution Selling, Direct Sales, SF.com, eCommerce, E-commerce, Training, Sales Process, Marketing, Sales Operations, Management, Sales, Strategic Partnerships, Strategy, B2B, Lead Generation, Selling, Cold Calling, Relationship Management
Education
New Jersey Institute of Technology
Graduate Certificate, eCommerce
New Jersey Institute of Technology
BS, Industrial Administration
US Air Force Squadron Officer School
Military and Strategic Leadership, Distinguished Graduate
American Express Merchant Financing February 2014 - Present
American Express Global Merchant Services September 2008 - February 2014
Skills
Financial Services, Relationship Management, Strategic Partnerships, CRM, Merchant Services, Credit Cards, Customer Acquisition, Financial Analysis, Business Development, Direct Marketing, Lead Generation, Salesforce.com, Marketing, New Business Development, Sales, Strategic Planning, Account Management, Electronic Payments, Strategy, Analytics, B2B
Education
Smith College 2005 — 2008
BA, Social/Organizational Psychology
Facebook March 2015 - Present
Facebook April 2013 - Present
Facebook July 2012 - April 2013
Facebook June 2011 - August 2011
American Express, Global Merchant Services December 2008 - May 2010
American Express, Global Network Services April 2008 - November 2008
American Express, Global Merchant Services July 2006 - April 2008
American Express - Global Corporate Services July 2005 - July 2006
National Hockey League May 2003 - August 2003
Skills
Marketing, Strategy, B2B, Business Development, Sales, Selling Skills, Analytics, Entrepreneurship, Relationship Management, Partnerships, Strategic Partnerships, Cross-functional Team...
Education
Cornell University - Johnson Graduate School of Management 2010 — 2012
MBA, Entrepreneurship and Private Equity
New York University - Leonard N. Stern School of Business 2001 — 2005
B.S., Finance, Marketing
Ness Computing March 2012 - April 2013
American Express October 2011 - March 2012
American Express August 2009 - October 2011
American Express Global Merchant Services July 2007 - July 2009
American Express Company May 2006 - August 2006
Doner Advertising September 2003 - August 2005
Doner Advertising September 2003 - August 2005
Doner Advertising July 1999 - August 2003
Education
University of Michigan - Stephen M. Ross School of Business 2005 — 2007
MBA
University of Michigan
BA
American Express Canada July 2015 - Present
American Express Global Merchant Services August 2011 - June 2015
American Express Canada October 2007 - August 2011
Chase Paymentech Solutions Canada October 2001 - September 2007
The Bank of Nova Scotia January 1994 - September 2001
Skills
Payments, Pricing, Acquiring, Payment Solutions, Credit Card Processing, Merchant Services, Payment Processing, Payment Card Processing, Business Process..., Credit Cards, Electronic Payments, Relationship Management, Mobile Payments, Payment Systems, Strategy, Financial Services, E-payments, Merchant Acquiring, Payment Gateways, Banking, Strategic Partnerships, Management
Education
Ryerson University
Bachelor Business Management
American Express Global Merchant Services January 2012 - Present
American Express Global Corporate Services July 1997 - January 2012
SystemOne/SystemOne Amadeus 1987 - 1997
Education
University of Michigan - Stephen M. Ross School of Business
Bachelor of Business Administration
American Express October 2014 - Present
American Express Global Merchant Services September 2012 - Present
American Express June 2006 - September 2012
American Express August 2004 - June 2006
Skills
Re-engineering, Merchant Services, Financial Services, Relationship Management, Customer Experience, Strategic Partnerships, Customer Acquisition, CRM, Strategy, Analytics, Portfolio Management, Salesforce.com, Project Management, Management, Cross-functional Team..., Product Management, Business Process..., Business Development, Vendor Management, Segmentation, Training, Electronic Payments, Competitive Analysis
Education
DePaul University 2000 — 2004
Finance/Accounting, Major/Minor
American Express Global Merchant Services January 2010 - Present
American Express January 1994 - December 2009
American Express March 1991 - December 1993
American Express March 1989 - February 1991
American Express March 1984 - February 1989
American Express March 1983 - February 1984
Richardson Vicks Inc March 1977 - March 1983
Skills
New Business Development, Leadership, Merchant Services, Strategic Partnerships, Credit Cards, Selling, Sales, Sales Process, Loyalty Marketing, Direct Sales, Payment Card Processing, Strategy, Financial Services, Salesforce.com, Customer Acquisition, Relationship Management, CRM, Sales Operations, Business Development, Merchandising, Solution Selling, Electronic Payments, Direct Marketing, Payments, Sales Management, Account Management, Marketing, Lead Generation, Cold Calling, Cross-functional Team..., B2B, Business Strategy, Competitive Analysis, Customer Retention, Analytics, Product Management, Management, Negotiation, Marketing Strategy, Digital Marketing, Strategic Planning, Segmentation, Customer Experience, E-commerce, Loyalty Programs, Mobile Payments, Debit Cards, Cards, Payment Systems, P&L Management
Education
Colorado State University 1972 — 1976
BS, Finance/Marketing
American Express Global Merchant Services March 2010 - Present
American Express Corporate Services January 1998 - March 2010
Electronic Data Systems January 1996 - January 1998
Marathon Oil Company May 1987 - January 1996
Bechtel Power Corporation January 1981 - September 1986
Skills
Analytical, Organized, Collaborative, Leadership Experience, Customer Advocacy, Account Management
Education
Eastern Michigan University 1978 — 1980
BBA
Anheuser-Busch InBev June 2015 - Present
Whistle Labs June 2014 - August 2014
American Express, OPEN March 2013 - May 2013
American Express August 2011 - February 2012
American Express, Global Merchant Services August 2009 - July 2011
Altamarea Group LLC October 2010 - December 2010
Union Square Hospitality Group January 2009 - April 2009
American Express, Global Merchant Services May 2008 - August 2008
Flying Point Media January 2008 - April 2008
It's a Dog's Life NY, LLC October 2006 - January 2007
Education
University of Pennsylvania - The Wharton School 2013 — 2015
Master of Business Administration (MBA), Marketing, Operations & Entrepreneurial Management
New York University - Leonard N. Stern School of Business 2005 — 2009
Bachelor of Science (BS), Finance & Marketing
New York University in Florence 2008 — 2008
Study Abroad, Business Law, Operations Strategy
Bridgewater Raritan High School 2001 — 2005
High School Diploma
American Express Global Merchant Services April 2010 - Present
American Express February 2008 - December 2009
American Express June 2003 - January 2008
American Express March 1995 - December 2002
American Express January 1990 - February 1995
Skills
Strategic Partnerships, Account Management, Business Development, Sales, Cloud Computing, Sales Management, Team Management, Customer Service, Management, Marketing, B2B, Call Centers, Travel Management, Leadership, CRM, Customer Experience, Salesforce.com, New Business Development, Business Travel, Selling, Relationship Management, E-commerce, Sabre, Contract Negotiation, Online Travel, Competitive Analysis, Vacation, Customer Retention, Leisure Travel, Tourism, Negotiation, Leisure, Marketing Strategy, Sales Process, Hotels, Travel Technology, Team Leadership, Cruises, Airlines, Car Rental, Segmentation, Cross-functional Team...
Education
San Jose State University 1973 — 1977
Marketing Management
Notre Dame High School 1969 — 1973
College Prep
American Express Global Merchant Services July 2014 - Present
American Express Publishing/Time Inc June 2000 - February 2014
Skills
Advertising, Publishing, Digital Media, Integrated Marketing, Advertising Sales, Email Marketing, Online Advertising, Digital Strategy, Direct Marketing, Magazines, Media Planning, Content Strategy, Digital Marketing, Social Media, Direct Mail, Management, Marketing Strategy
Education
California Polytechnic State University-San Luis Obispo 1992 — 1994
BS, Business Administration - Marketing