American Express Global Business Travel
Industry: Company
DescriptionAmerican Express Global Business Travel is a multinational travel and meetings program management company headquartered in Jersey City, New Jersey, US. The company has approximately 12,000 employees, and operations in nearly 120 countries. Headquarters: Jersey City, New Jersey, United States CEO: Doug Anderson President: Philippe Chérèque Number of employees: 12,000 (nearly) Corporate secretary: Eric J. Bock (Global Head Of Mergers, Acquisitions) Subsidiaries: Hogg Robinson Group, KDS, GBT US, LLC, Parent organization: American Express Travel Holdings Netherlands Cooperatief U.A.
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American Express Global Business Travel Employees
American Express Global Business Travel March 2014 - Present
American Express Business Travel January 2013 - Present
American Express Business Travel February 2010 - February 2013
International Process Management Consulting L.L.C. July 2008 - February 2010
Carlson Hotels Worldwide June 2007 - June 2008
Carlson Hotels Worldwide March 2001 - June 2008
IARE June 2002 - April 2008
infoUSA June 2000 - December 2000
CalCars July 1999 - June 2000
APAC customer services 1997 - 1999
Skills
Staff Retention, Product Launch, Strategic Planning, Call Center, Team Building, Process Improvement, Coaching, Team Leadership, Revenue Analysis, Budgets, Forecasting, Customer Service, Call Centers, Leadership, Customer Satisfaction, Management, CRM, Sales, Employee Engagement, Account Management, Training, Marketing Strategy, Sales Management, Customer Experience, Strategy, Cross-functional Team..., Six Sigma, Business Process..., P&L Management, Marketing, Start-ups
Education
Bellevue University 2006 — 2007
MBA, Finance and Marketing
University of Nebraska-Lincoln 1987 — 1991
Bachelor of Science (BS), Business Administration and Management, General
Elkhorn Senior High School 1984 — 1987
HS Diploma, General
American Express Global Business Travel May 2015 - Present
Heartland Payment Systems (Through DataFactz) June 2014 - April 2015
First Data Corporation (Through Cognizant Technology solutions) June 2012 - June 2014
Capital One (Through Infosys Technologies Limited) August 2011 - June 2012
Capital One(Through Infosys Technologies Limited) June 2007 - July 2011
Skills
Ab Initio, Agile Methodologies, Requirements Analysis, Teradata, SQL, Unix Shell Scripting, Oracle, Informatica, SDLC, DB2, Estimates
Education
Anna University 2003 — 2007
Bachelor of Engineering (B.E.), Computer Science
American Express Global Business Travel April 2015 - September 2015
Target May 2011 - April 2015
Target December 2010 - May 2011
Free Arts Minnesota September 2010 - December 2010
The Marsh - A Center for Balance and Fitness February 2008 - November 2008
U.S. Senate November 2003 - January 2007
Political Organization January 2001 - November 2003
U.S. Senate Campaign January 2000 - December 2000
Office of the Minnesota State Auditor January 1991 - December 1994
Skills
Event Planning, Public Relations, Event Management, Media Relations, Customer Relations, Communications, Customer Service, Management, Community Outreach, Team Leadership, Coaching, Time Management, Communication, Marketing, Fundraising
Education
St. Cloud State University 1985 — 1990
BS, Mass Communications and Political Science
American University
Journalism, Washington Semester Program
American Express Global Business Travel August 2014 - Present
American Express February 2013 - May 2014
International Cruise and Excursions October 2009 - January 2013
US Airways February 2007 - December 2008
Glamour Shots October 2006 - February 2007
Wake Forest Baptist Health February 2006 - August 2006
Clinical Trial Management Services March 2000 - June 2005
Washington State Department of Fish and Wildlife November 1998 - May 1999
Skills
Leisure Travel, Online Travel, Vacation, Tourism, Car Rental, Hotels, Customer Satisfaction, Consultative Sales..., Sabre GDS, Cat Herding, Apollo GDS, Editorial Photography, Chocolate, Call Centers, Travel Insurance, Revenue Analysis, Microsoft Office, Resorts, Customer Service, Business Travel, Amadeus GDS
Education
Art Institute of Seattle
Photography
American Express Global Business Travel August 2014 - Present
Concur Technologies February 2013 - August 2014
American Express Global Business Travel April 2012 - February 2013
American Express Global Business Travel February 2007 - November 2011
Kaleidoscope Youth Marketing Solutions 2005 - 2007
Yellow Book USA April 2004 - December 2005
Mike Perry Company June 1991 - April 2004
Skills
Solution Selling, B2B, Business Development, Selling, Sales Management, Contract Negotiation, Sales Process, Strategy, Sales, Sales Operations, Leadership, Marketing, Management, Cold Calling, Negotiation, Advertising, Channel, Program Management, International Sales, Training, New Business Development, Start-ups, Travel Management, Salesforce.com, Sales Presentations, Competitive Analysis, CRM, Strategic Partnerships, Direct Sales, Key Account Management, Account Management, Customer Satisfaction, Customer Retention, Budgets, Mobile Devices, Business Travel, Lead Generation, Business Planning, Networking, Marketing Strategy, E-commerce, Business Strategy, Pricing, SaaS, Cross-functional Team..., Process Improvement, Customer Acquisition
Education
California State University-Fullerton 1986 — 1991
B.S., Marketing
Orange High School 1983 — 1986
High School Diploma
American Express Global Business Travel May 2014 - Present
American Express, Financial Intelligence Unit June 2013 - May 2014
American Express, Global Credit Administration August 2012 - June 2013
Skills
Financial Analysis, Financial Modeling, Financial Reporting, Accounting, Microsoft Excel, Coaching, Data Analysis, Strategic Financial..., Strategic Planning, Access, Process Improvement, Leadership, Analysis, Management, Risk Management, Auditing, Business Analysis, Banking, Financial Services, Investments, Analytics, Corporate Finance
Education
Arizona State University, W. P. Carey School of Business 2007 — 2011
Bachelor of Arts (B.A.), Business, Urban Policy
University of Phoenix 2012 — 2015
Master of Business Administration (M.B.A.)
American Express Global Business Travel March 2013 - Present
American Express June 2011 - March 2013
Center for Applied Behavioral Health Policy January 2010 - May 2011
American Express 2010 - 2010
DISABILITY RESOURCE CENTER, ASU 2009 - 2009
Focus Academy for Career Enhancement 2008 - 2009
Indian Statistical Instiute, Kolkata 2008 - 2008
Skills
Big Data, Analytics, Data Analysis, Cross-functional Team..., Business Analytics, Databases, SQL, Data Mining, R, Data Visualization, Tableau, SAS, Customer Insight, Statistics, Six Sigma, Business Analysis, Business Process, Minitab, Operations Research, Program Management, Financial Analysis, Access, Process Improvement, Visio, Integration, Industrial Engineering, Leadership, Management, Re-engineering, Quality Management, Customer Service, Digital Strategy, Optimization, Financial Engineering, Process Engineering, Regression, Web Strategy, VBA, Problem Solving, Business Intelligence, Risk Management, Change Management, Web Analytics, Investment Planning, Portfolio Management, SharePoint Designer, Salesforce.com, Excel Dashboards, OLAP
Education
Arizona State University
Masters, Industrial Engineering
Coimbatore Institute of Technology
Bachelors in Engineering, Electrical and Electronics Engineering
American Express Global Business Travel April 2013 - Present
Second Glass Inc 2012 - Present
American Express August 2011 - April 2013
Bank of America Merrill Lynch May 2010 - August 2011
Scientific Games 2008 - 2009
Skills
Public Speaking, Leadership, Financial Modeling, Valuation, Mergers, Positivity, Finance, Business Travel, Value Based Pricing, Pricing Strategy, Investment Banking, Pricing, Corporate Finance, Research, Microsoft Excel, Financial Analysis, PowerPoint, Microsoft Office, Bloomberg, Data Analysis, Quantitative Analytics, Due Diligence, Mergers & Acquisitions, Equities, Strategy, Management, Business Development, Analytics, Analysis
Education
Columbia University - Columbia Business School 2014 — 2016
Master of Business Administration (M.B.A.)
Colgate University 2006 — 2010
BA, Russian Studies, Philosophy
Trevor Day School 1990 — 2006
High School Diploma
American Express Global Business Travel September 2015 - Present
American Express Global Business Travel January 2015 - September 2015
Walmart May 2013 - January 2015
Caesars Entertainment Corporation June 2011 - May 2013
Columbia University January 2010 - June 2011
First American Title November 2007 - December 2009
Rural/Metro Corporation November 2006 - November 2007
Affiliated Computer Services April 2005 - November 2006
Mobile Mini January 2004 - April 2005
Sound Shore Medical Center 2002 - 2003
Skills
Accounts Payable, Accounts Receivable, Tax, Auditing, Financial Statements, Invoicing, Financial Accounting, Variance Analysis, Finance, Financial Analysis, QuickBooks, Microsoft Excel, Forecasting, Leadership, Budgets, Payroll, GAAP, Process Improvement, Human Resources, Financial Reporting
Education
City University of New York-Baruch College 1982 — 1987
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
American Express Global Business Travel March 2014 - Present
The Andersen Firm August 2013 - March 2014
Jarvis Law Office September 2012 - August 2013
The Ohio State University Wexner Medical Center August 2009 - 2012
Barnes & Noble College 2007 - 2009
The Ohio State University December 2005 - September 2007
Skills
Microsoft Office, Medicaid, Medicare, Microsoft Word, Legal Research, Research, Event Planning, Customer Service, Microsoft Excel, Healthcare, Document Drafting, Management, Notary Public, Outlook, Data Entry, Public Speaking, Insurance, PowerPoint, Telephone Skills, Public Benefits, Health Insurance, Archival Research, Payroll, Onboarding, Business Travel, Client Relations, Contract Negotiation, Corporate Law, Trusts, Preparation of Wills, Living Will, Addendums, Estate Planning, Paralegals, Leadership Development, Project Management
Education
Capital University Law School 2011 — 2012
ABA Paralegal Certificate, Paralegal Studies
The Ohio State University 2003 — 2008
Bachelor of Arts (B.A.), Geography and Cartography
!
American Express Global Business Travel June 2005 - Present
American Express Business Travel July 2000 - June 2005
American Express Interactive Travel Group June 1998 - June 2000
American Express Business Travel September 1996 - June 1998
Cowles Business Media 1993 - 1996
Skills
Marketing Management, Strategic Partnerships, Strategy, Team Building, Management, Leadership, Product Development, Business Strategy, Business Planning, Change Management, Advertising, Account Management, Marketing Strategy, Strategic Planning, Marketing, Business Development, Product Management, New Business Development, Product Marketing, Salesforce.com, B2B, Marketing Communications, E-commerce
Education
Brown University
BS, Psychology, BA, French
Yale University - Yale School of Management
MPPM, Management
American Express Global Business Travel August 2013 - Present
American Express Global Business Travel April 2010 - August 2013
American Express Global Business Travel December 2005 - April 2010
American Express Global Business Travel May 2002 - December 2005
Skills
Customer Service, Process Improvement, Call Centers, Customer Satisfaction, Management, Business Travel, Sabre, Team Leadership, Change Management, Business Analysis, Travel Management, Relationship Management, Online Travel, Business Planning, Strategic Planning, Microsoft Excel, Project Planning, Performance Management, Customer Experience, Customer Retention, Financial Analysis, Microsoft Office, Microsoft Word, Social Media, Live Meeting, Microsoft Power Point, Financial Reporting, Incentive Programs, Salesforce.com, Business Intelligence, Billing & Settlement, Leadership, Coaching, Team Management, Operations Management, Forecasting, Analysis, PowerPoint, Vendor Management, Business Development, Team Building, Business Process..., Strategy
Education
Algonquin College of Applied Arts and Technology 2011 — 2013
Certificate, Human Resources Management
Algonquin College of Applied Arts and Technology 2000 — 2002
Diploma, Tourism and Travel
American Express global business travel May 2014 - Present
Private investor January 2013 - Present
The Blackstone Group February 2008 - December 2012
Intersolve 1996 - 2001
Perot systems 1988 - 1996
Skills
Mergers, Corporate Finance, Due Diligence, Business Strategy, Management Consulting, Financial Modeling, IT Strategy, Mergers & Acquisitions, Strategic Planning, Vendor Management, Portfolio Management, Strategy, Executive Management, Leadership, Outsourcing, Integration
Education
Arkansas State University 1976 — 1981
BS, Industial management
Transamerica September 2014 - Present
ACN September 2011 - September 2014
Mas Tec August 2011 - April 2014
Kaplan University June 2010 - November 2011
Hertz February 2011 - May 2011
U.S. Coast Guard Reserve February 2003 - February 2011
Walt Disney World August 2008 - January 2009
American Express Global Business Travel September 2007 - August 2008
IT’s Your World Destination March 2005 - July 2007
PRC, LLC June 2003 - December 2004
Skills
Leadership, Customer Service, Human Resources, Time Management, Microsoft Office, Sales, Team Building, Payroll, Microsoft Excel, Management, Process Scheduler, Team Leadership, PowerPoint, Training, Microsoft Word, Outlook, Access, Employee Relations, System Administration, Public Speaking, Program Management, Troubleshooting, Data Entry, Social Networking, Project Planning, Operations Management, Security, Leadership Development, Event Planning, Inventory Management, Software Documentation, Budgets, Recruiting, Analysis, Process Improvement, Call Centers, Coaching, Employee Training, Marketing Manager, Network Marketing, E-commerce, Administrative..., Human Resources..., Adobe Professional, PeopleSoft, SAP FICO (R/3)
Education
St. Thomas University 2007 — 2014
Bachelor of Science (B.S.), International Business
American InterContinental University-South Florida 2005 — 2007
Associate of Science (A.S.), Business Administration and Management, General
American Express Global Business Travel April 2015 - Present
Bank of America March 2014 - April 2015
Bank of America July 2007 - April 2015
AEGON Direct Marketing Services April 2005 - July 2007
AEGON Direct Marketing Services 2002 - 2005
JCPenney Direct Marketing Services 1988 - 2002
JCPenney Direct Marketing Services 1996 - 1998
JCPenney Direct Marketing Services 1994 - 1996
Skills
Operations Improvement, Performance Management, Change Management, Cross-functional Team..., Customer Experience..., Leadership, CRM, Operational Efficiency, Operational Strategy, Strategy, Analytics, Direct Marketing, Process Improvement, Outsourcing, Program Management, IT Strategy, Management, Vendor Management, Project Management, Telecommunications, IT Management, Acquisition Integration, Integration, Strategic Planning, Operations Management, Forecasting, Call Center, Business Analysis, Portfolio Management, SDLC, Analysis, Risk Management, Credit Cards, Channel Optimization, Customer Experience..., Customer Experience, Financial Services, Customer Satisfaction, Business Process..., Executive Management, Call Centers, Banking, Mergers & Acquisitions, Finance, Business Process, Sales Management, Sales, Relationship Management, Insurance, Team Building
Education
Baylor University 1984 — 1987
Bachelor of Science, Mathematics and Computer Science
Baylor University 1984 — 1987
Bachelor's degree, Mathematics and Computer Science
American Express Global Business Travel March 2015 - Present
BCD M&I onsite at Pfizer April 2013 - March 2015
Compass Group December 2011 - April 2013
Imperial Security, Inc. May 2011 - September 2011
Synthes September 2007 - September 2010
Skills
Event Management, Event Planning, Trade Shows, Meeting Planning, Corporate Events, Hotels, Hospitality Industry, Hospitality, Hospitality Management, Marketing, Public Relations, Account Management, Product Launch
Education
Drexel University 2001 — 2007
Bachelor of Arts (B.A.), Corporate Communications
American Express Global Business Travel January 2001 - Present
American Express Business Travel 2004 - 2011
Skills
Change Management, Relationship Management, Business Analysis, Project Management, Team Leadership, Process Improvement, Business Process..., Vendor Management, Program Management, MS Project, Project Portfolio..., Travel Management
Education
Brigham Young University 1992 — 1996
Bachelor of Science (BSc), Geography
Tallinna Tehnikaülikool / Tallinn Technical University 1988 — 1990
Service Industry
Tallinna 21.Kool / Tallinn 21. Secondary School 1977 — 1988
American Express Global Business Travel July 2015 - Present
Drayer Physical Therapy Institute September 2013 - June 2015
Drayer Physical Therapy Institute March 2012 - September 2013
Drayer Physical Therapy October 2010 - March 2012
Drayer Physical Therapy Institute May 2010 - October 2010
Skills
Recruiting, Human Resources, Customer Service, Interviewing Skills, Applicant Tracking..., Presentation Skills, Screening, Microsoft Excel, Training, Microsoft Office, Healthcare, Resume Writing, PowerPoint, Microsoft Word, Talent Acquisition, Employee Benefits, HR Policies
Education
Bloomsburg University of Pennsylvania 2005 — 2009
Bachelor, Marketing
American Express Global Business Travel June 2014 - Present
American Express February 2013 - June 2014
American Express May 2011 - February 2013
Affinion Group February 2005 - May 2011
Cadwalader, Wickersham & Taft August 1999 - February 2005
Skills
Corporate Law, Contract Negotiation, Corporate Governance, Joint Ventures, Due Diligence, Strategic Partnerships, Process Improvement, Leadership, Strategy, Financial Services, Contract Management, Brand Management, Customer Service, People Development, Project Management, Thought Leadership, Strategic Leadership, Cross-functional Team..., Drafting Agreements, Brand Licensing
Education
Hofstra University School of Law 1996 — 1999
J.D., Law Review, Research Editor
American University 1993 — 1996
B.A., Law & Society
American Express Global Business Travel July 2014 - Present
MindTree Ltd. May 2012 - Present
American Express May 2012 - June 2014
HELM 360 Inc. December 2011 - April 2012
Herbalife October 2011 - December 2011
Creative Artists Agency July 2011 - October 2011
Fetch Technologies March 2011 - June 2011
ResearchMaster Pty Ltd October 2007 - November 2010
Capgemini Australia September 2006 - October 2007
TATE August 2006 - September 2006
Skills
Scrum, PMP, ITIL, SDLC, Agile, Java, JSP, ASP, Visual Basic, Oracle, Microsoft SQL Server, Oracle Reports, Crystal Reports, Agile Methodologies, Databases, JavaScript, Quality Assurance, Software Development, Software Project...
Education
Monash University 2006 — 2010
MBA, Business Administration
Bharathidasan University 1998 — 2002
MCA, Computer Applications
Sacred Heart College 1993 — 1996
BSc, Physics
American Express Global Business Travel April 2015 - Present
Teachers College, Columbia University February 2015 - April 2015
Momentum Worldwide January 2012 - March 2015
3M February 2010 - August 2011
College of St. Benedict August 2009 - December 2009
Skills
Organizational..., Talent Management, Employee Engagement, Strategic Planning, Organizational Learning, Employee Training, Employee Surveys, Project Management, Creativity, PowerPoint, Document Design, Adult Learning Theory, Marketing Communications, Event Planning, Process Improvement
Education
Columbia University, Teachers College
Master's Degree, Organizational Psychology
College of St. Benedict
Bachelor of Arts, Psychology
American Express Global Business Travel April 2014 - Present
American Express September 2011 - April 2014
American Express February 2011 - September 2011
UniversalProcon, Inc. October 2010 - January 2011
UniversalProcon, Inc. May 2008 - October 2010
Mullen January 2008 - April 2008
Make-A-Wish Foundation September 2007 - December 2007
Lacoste June 2007 - August 2007
Harvey Nichols March 2007 - May 2007
Skills
Meeting Planning, Event Management, Event Planning, Budgets, Management, Marketing, Project Planning, Coordinating Events, Press Releases, Microsoft Office, Proposal Writing, Social Media, Contract Negotiation, Social Media Marketing, Program Management, Corporate Events, Starcite - Planning Tool, Attendee Management, Yoga Instruction, Supplier Management
Education
University of Pittsburgh 2004 — 2008
BA, Communications
Boston University 2007 — 2007
Marketing - Study Abroad London
American Express Global Business Travel December 2014 - Present
EY August 2013 - December 2014
Brigham Young University December 2010 - April 2013
The Church of Jesus Christ of Latter-day Saints May 2012 - August 2012
Brigham Young University May 2011 - August 2011
The Church of Jesus Christ of Latter-day Saints June 2008 - June 2010
Skills
Accounting, Accounts Receivable, English, Microsoft Excel, Invoicing, Payroll, Microsoft Office, Microsoft Word, Spanish, Outlook, Leadership, Mountain Biking, Journal Entries, Management, PowerPoint, Financial Reporting, Access, Auditing, Budgets, Process Improvement, Finance, Forecasting, Team Leadership, Financial Analysis, Data Analysis, Financial Accounting, Sarbanes-Oxley Act, Inventory Management, Internal Controls, GAAP, Tax, Customer Service, General Ledger, Teamwork, Analysis
Education
Brigham Young University 2007 — 2013
Bachelor of Science (BS), Accounting
American Express Global Business Travel April 2014 - Present
HVS May 2010 - April 2014
Interstate Hotels & Resorts August 2008 - May 2010
ADP June 2007 - September 2008
SEED Foundation November 2004 - March 2008
Enterprise Rent-A-Car December 2005 - June 2007
Hilton Hotels Worldwide December 2004 - August 2005
Skills
Hotel Management, Hotels, Hospitality, Feasibility Studies, Hospitality Industry, Marketing Communications, Marketing Strategy, Management, Market Research, Training
Education
Dallas Baptist University 2005 — 2009
Master of Business Administration (MBA), Entrepreneurship/Entrepreneurial Studies
Oral Roberts University 2001 — 2005
Bachelor of Science (B.S.), Marketing
Kadena HS
American Express Global Business Travel 2013 - Present
American Express April 2004 - May 2013
Skills
Business Travel, Sabre, Online Travel, Tourism, Customer Satisfaction, Travel Management, Customer Service, Travel Technology, Apollo, Galileo, Hotels, Auditing, Social Media, Training, Employee Training
Education
Bellevue University 2004 — 2006
Bachelor's degree, Marketing/Marketing Management, General
Universidad de Puerto Rico 1997 — 2003
American Express Global Business Travel April 2015 - Present
Carlson Wagonlit Travel July 2012 - March 2015
BCD Meetings & Incentives LLC February 2011 - December 2011
PricewaterhouseCoopers LLP February 2004 - December 2009
Deloitte 2002 - 2004
Bayer Pharmaceuticals 2000 - 2002
Skills
Contract Negotiation, Site Selection, Forecasting, Hotels, Vendor, Meeting Planning, Negotiation, Vendor Relations, Budgeting, Sourcing, Budget Management, Vendor Management, Logistics, Event Planning, Event Management, Training, Budgets, Project Planning, Hospitality Industry, Location Intelligence, Procurement, Hospitality Management, Trade Shows, Corporate Events
Education
Albertus Magnus College 1995 — 1998
Business Management
American Express Global Business Travel April 2015 - Present
Skills
Business Development, Account Management, Blogging, Change Management, Sales Management, Social Media, Sales, Entrepreneurship, Non-profits, Contract Negotiation, Public Speaking, Research, Strategic Planning, Negotiation, Strategy, Social Media Marketing
Education
Chicago-Kent College of Law 2005 — 2008
Juris Doctor, Environmental Law
Colgate University 1995 — 1999
BA, Philosophy
American Express Global Business Travel October 2011 - Present
American Express Global Business Travel January 2003 - Present
American Express May 2001 - March 2002
American Express March 1995 - May 2001
Skills
Business Travel, Sabre, Coaching, Call Centers, Tourism, Travel Management, Hotels, Hospitality, Sales, Customer Service, Management, Account Management, Revenue Analysis, Customer Satisfaction
Education
Berkeley College 1993 — 1995
Associates, Travel and Tourism; Applied Science
Monroe Woodbury Highschool 1989 — 1993
DIploma
American Express Global Business Travel August 2014 - Present
American Express Travel Services January 2010 - August 2014
Lindsey Limousine January 2010 - January 2011
American Express Business Travel November 2007 - December 2009
American Airlines, Bradley International Airport January 2001 - January 2007
American Airlines January 1991 - January 2001
Skills
Business Travel, Sabre, Apollo, Travel Management, Galileo, Travel Technology, Amadeus, Ticketing, Online Travel, Car Rental, Travel Insurance, Leisure Travel, Call Center, Travel Planning, Tourism, Call Centers, Hotels, Flights, Airline Reservations
Education
Bay Path University 2011 — 2013
B.A Bachelor Degree, Liberal Arts/Minor in Business
Asnuntuck Community College 2010 — 2011
Associate's degree, Business/Commerce, General
Springfield Technical Community College 2000 — 2003
Continued education, General Studies
South Hadley High School 1984 — 1988
High School Diploma, Business Administration and Management, General
American Express Global Business Travel July 2011 - Present
Vista Travel Agencies March 2007 - July 2011
Anubis Travel April 2005 - October 2006
Skills
Business Travel, Tourism, Travel Management, Leisure Travel, Tour Operators, Car Rental, Ticketing, Travel, Tourism Management, Tour Management, Guided Tours, Booking Systems, Travel Planning, Amadeus, Airlines, Airline Ticketing, Travel Arrangements, Worldspan, Galileo, Hotel Booking, IATA, Business Visas, Credit Cards, Hotels, Sabre, Employee Representation, Online Travel, Travel Technology, Cruises, Leisure, Travel Insurance, Vacation, Incentives, Adventure Travel, GDS, Reservation, Apollo, International Travel
Education
Budapesti Gazdasági Főiskola 2002 — 2006
Bachelor of Science (BSc), Tourism and Hotel Management
American Express Global Business Travel January 2014 - Present
Arizona State University July 2010 - October 2013
American Express Business Travel January 2009 - January 2011
CitiMortgage September 2003 - December 2008
CitiMortgage June 2003 - March 2004
Skills
Econometrics, Statistical Modeling, Mobile Applications, Forecasting, Statistics, Database Management, Economic Modeling, Economics, Research, Aerospace, Access, Analytics, Six Sigma, Market Research, Strategy, SQL, Process Improvement, Cross-functional Team..., Finance, Analysis, SAS, Financial Analysis, SPSS, Management, Strategic Planning, Microsoft Excel, Data Mining
Education
Arizona State University 2013 — 2014
Master of Business Administration (M.B.A.), Supply Chain Managment
Arizona State University, W. P. Carey School of Business 1997 — 2003
BS, Economics
American Express Global Business Travel April 2014 - Present
American Express September 2006 - March 2014
Kimberly-Clark Corp January 2006 - September 2006
Delphi June 2005 - August 2005
Internal Revenue Service January 2002 - August 2004
Skills
Cross-functional Team..., Project Planning, Marketing Strategy, Product Development, Segmentation, Competitive Analysis, Strategy, Product Management, Analytics, Marketing, Product Marketing, Product Innovation, Strategic Partnerships
Education
Clark Atlanta University 2004 — 2006
MBA, Marketing
City University of Hong Kong 2005 — 2005
University of Cincinnati College of Business 1997 — 2001
BBA, Marketing, International Business
Ecole Supérieure de Commerce de Nantes 2000 — 2000
American Express Global Business Travel August 2013 - Present
American Express Global Business Travel April 2013 - August 2013
American Express October 2011 - April 2013
American Express Business Travel November 2009 - October 2011
American Express April 2009 - November 2009
American Express September 2006 - March 2009
Education
Institute of Chartered Accountants in England and Wales 2007 — 2009
ACA
Cardiff University / Prifysgol Caerdydd 2003 — 2006
BscEcon, Accounting and Management
Ringmer C C
Case Western Reserve University May 2015 - Present
American Express Global Business Travel 1996 - May 2015
Cudell Improvement, Inc. January 2004 - January 2010
Eastman Condominums May 2000 - May 2005
Century Parking January 1995 - January 1996
Skills
Sales Management, Account Management, Customer Service, Customer Satisfaction, Sales, Business Travel, Negotiation, Marketing Strategy, New Business Development, Event Management, Vacation, Sales Operations, Hotels, Marketing, Social Media, International traveler
Education
Cleveland State University 1986 — 1991
Bachelor's Degree, Marketing
St. Edward High School 1982 — 1986
High School, College Preparatory
American Express Global Business Travel June 2014 - Present
My Life's Message, LLC April 2014 - Present
Hotchkiss Law, LLC May 2013 - Present
EmLaw Training Programs, LLC January 2014 - Present
Wyndham Worldwide June 2012 - May 2013
Wyndham Worldwide August 2006 - June 2012
Cornerstone Family Programs 2005 - 2012
Cornerstone Family Programs 2005 - 2012
Cendant October 1997 - 2006
Grotta, Glassman & Hoffman 1987 - 1993
Skills
Litigation, Employment Law, Corporate Governance, Corporate Law, Human Resources, Employee Relations, Litigation Management, Due Diligence, Leadership, Private Investigations, Contract Negotiation, Negotiation, Performance Management, Labor Relations, Management, Legal Assistance, Legal Compliance, Dispute Resolution, Civil Litigation, Arbitration, Mediation, Intellectual Property, Privacy Law
Education
Case Western Reserve University School of Law 1983 — 1986
JD
Albright College 1979 — 1983
BA
Richmond, The American International University in London 1981 — 1982
American Express Global Business Travel June 2014 - Present
American Express March 2013 - Present
Maxvantage October 2011 - Present
Abraxis BioScience, LLC October 2009 - May 2011
Abraxis BioScience, LLC August 2008 - May 2011
Meeting Professionals International: Southern California Chapter June 2010 - December 2010
ESPN, X GAMES 14, 15 & 16 July 2010 - August 2010
ESPN, X GAMES 14 July 2008 - August 2008
Location Connection, Inc October 2007 - January 2008
National Pork Producers Council (NPPC) August 2006 - October 2007
Skills
Strategic Thinking, Team Management, Sales, Budgets, Marketing, Fundraising, Microsoft Excel, Problem Solving, Contract Negotiation, Strategy, Event Management, Leadership, Public Relations, Management, Program Management, Project Management, Analysis, Training, Business Planning, Trade Shows, Customer Service, Operations Management, PowerPoint, Outlook, Advertising, Recruiting, Strategic Communications, Microsoft Office, Marketing Strategy, Event Planning, Customer Satisfaction, Integrated Marketing, Negotiation
Education
California State University-Dominguez Hills 2008 — 2008
Meeting Management
Biola University 2002 — 2005
Bachelor of Arts, Communications
The Master's College 2001 — 2002
Bridge2 Solutions April 2015 - Present
American Express Global Business Travel August 2008 - April 2015
Starwood Hotels & Resorts Worldwide, Inc. August 2004 - August 2008
Towers Perrin May 1997 - August 2004
Motorola 1994 - 1997
Skills
Strategic Planning, Business Strategy, Strategic Partnerships, Contract Negotiation, Business Development, Travel Management, Business Analysis, Supply Chain Management, Strategy, Account Management, CRM, Financial Analysis, Product Management, Vendor Management, Cross-functional Team..., Management, Team Building, IT Strategy, Project Management, Business Intelligence, Consulting, Negotiation, Budgets, Change Management, Process Improvement, P&L Management, Supply Chain, Sales, ERP, Procurement, Product Development, Leadership, Finance, Business Process..., Competitive Analysis, Business Planning, Pricing, Start-ups, Relationship Management, Forecasting, Outsourcing, Mergers & Acquisitions, Executive Management, Analytics, E-commerce, Team Management, New Business Development, Operations Management, Management Consulting, Program Management
Education
Arizona State University - W. P. Carey School of Business 2004 — 2006
M.B.A., Finance
Rochester Institute of Technology 1990 — 1994
MIS
Vestal High School
American Express Global Business Travel July 2010 - Present
ADP November 2007 - November 2009
TransUnion LLC June 2005 - July 2006
SAS Institute, Inc. July 2002 - May 2005
Genuity, Inc. January 2001 - January 2002
Skills
Key Account Development, Cost Reduction, Sales Management, Direct Sales, Business Planning, Selling, Strategic Planning, Sales Operations, Product Management, Account Management, Management, Pricing, Budgets, Strategic Partnerships, Sales, Solution Selling, Leadership, Forecasting, Sales Process, Enterprise Software, Business Development, Marketing Strategy, Salesforce.com, Contract Negotiation, CRM, Strategy
Education
Bemidji State University 1973 — 1977
Criminal Justice
Johnson C. Smith University - JCSU 1972 — 1973
Business
Citrix June 2015 - Present
focusIT, Inc September 2008 - May 2015
Great Western Financial & Core Mortgage September 2006 - September 2008
American Express Global Business Travel October 2003 - July 2005
American Express Global Business Travel September 2002 - October 2003
Travel and Transport, Inc. November 2000 - September 2002
American Express Global Business Travel May 1990 - November 2000
Skills
Sales, Customer Service, Salesforce.com, Account Management, Product Demonstration, Marketing, Leadership, Selling, Sales Presentations, Cold Calling, Solution Selling, Vendor Management, Direct Sales, Sales Management, CRM, Sales Operations, Sales Process, Negotiation, Enterprise Software, Cloud Computing, Call Centers, Call Center, Team Building, Customer Retention, SaaS, Strategic Partnerships, Professional Services, Start-ups, New Business Development, Lead Generation, B2B, Channel Partners, Strategic Planning
Education
College of Saint Mary 1994 — 1998
BS, Computer Information Management, 3.8GPA
Burke High School 1984 — 1987
High School degree
Morton Junior HIgh 1982 — 1984
American Express Global Business Travel October 2014 - Present
ALM August 2012 - July 2014
ALM April 2004 - August 2012
Andy Barbera/Design January 2000 - January 2012
CLINICAL INSIGHTS October 2002 - November 2003
MediVia October 2000 - September 2002
New York Road Runners August 1999 - October 2000
Jazz at Lincoln Center March 1999 - August 1999
Fountainhead 1995 - 1996
Fountainhead 1995 - 1996
Skills
Creative Direction, Creative Strategy, Concept Development, Art Direction, Advertising, InDesign, Integrated Marketing, Digital Marketing, Email Marketing, Web Design, Graphic Design, Video, Layout, Digital Media, Copywriting, Illustrator, Art, Graphics, Adobe Creative Suite, Magazines, Book Design, Multimedia, Editorial, Publications, Online Publishing, Social Media, Adobe Acrobat, Editing, Mac, Print, Direct Mail, Marketing, Digital Strategy, Packaging, Publishing, QuarkXPress, Newsletters, User Experience, User Interface Design, Creative Concept Design
Education
California Institute of the Arts 1996 — 1998
MFA, Music
California Institute of the Arts 1988 — 1992
Master of Fine Arts (MFA), Music Performance, Multifocus Guitar Studies
American Express Global Business Travel June 2015 - Present
American Express May 2013 - Present
Maxvantage February 2012 - March 2013
Greater Philadelphia Chamber of Commerce March 2010 - September 2010
Drexel University April 2009 - September 2009
Philadelphia Flyers April 2008 - September 2008
Skills
Event Management, Event Planning, Social Media Marketing, Marketing Communications, Public Relations, Program Management, Sales, Social Media, Microsoft Office, Microsoft Excel, Customer Service, Microsoft Word
Education
Drexel University - LeBow College of Business 2006 — 2011
Business Administration, Marketing and Communications
Foundations of International Education - London 2009 — 2009
Marketing
Mountain Lakes High School 2002 — 2006
American Express Global Business Travel November 2014 - Present
KPMG Advisory November 2010 - Present
WellPoint March 2009 - November 2010
WellPoint May 2007 - March 2009
WellPoint May 2005 - May 2007
Skills
Sarbanes-Oxley Act, Information Security, IT Audit, CISA, Governance, Internal Controls, Auditing
Education
Carnegie Mellon University
Bachelor of Science, Information Systems
American Express Global Business Travel May 2015 - Present
Mindtree February 2011 - May 2015
Symphony Services February 2009 - February 2011
Wipro Technologies October 2003 - February 2009
Skills
Spring, Struts, Software Development, Hibernate, Servlets, Java Enterprise Edition, JDBC, Core Java, JUnit, Java, Agile Methodologies, Eclipse, Maven, JSP, Tomcat, JMS, SOA, Weblogic, Spring Framework, J2EE Application..., Web Services, WebSphere Application..., JSON, AJAX, JAXB, JAX-WS, RESTful WebServices, Mockito, EasyMock, XML, iBatis, Mule ESB
Education
Bharathidasan University 1999 — 2003
Bachelor Of Engineering, Computer Science
Ovation Corporate Travel October 2006 - March 2008
American Express Global Business Travel March 2000 - September 2006
American Express Global Business Travel January 1997 - January 2000
American Express Global Business Travel January 1992 - January 1997
Skills
P&L Management, Operations Management, Team Building, Customer Relations, Strategic Planning, Travel Management, Revenue Management, Sabre, Business Travel, Yield Management, RFP, Account Management, Business Planning, Vendor Relations, Revenue Analysis, Customer Service, Online Travel, Process Improvement, Strategy, Call Centers, Tourism, CRM, Negotiation, Leadership, Customer Satisfaction, Contract Negotiation, Sales, Sales Management, Hotels, Team Management, Leisure Travel, Airlines, Hospitality, Event Management, Pricing, New Business Development, Customer Retention, Business Development, Travel Technology, Amadeus, Car Rental, Tour Operators, Incentives, Cruises, Vacation, Ticketing, Travel Planning, Relationship Management, Hotel Booking, Galileo
Education
Delhi University 1983 — 1986
Bachelors, Accounting and Commerce
Delhi Public School - R. K. Puram 1981 — 1983
American Express Global Business Travel February 1977 - Present
Skills
Call Centers, Process Improvement, Change Management, Business Process..., Business Travel, Travel Management, Cross-functional Team..., Call Center, Six Sigma, Leadership, Management, Business Strategy, Business Planning, Strategic Planning, Business Analysis, Vendor Management, Sabre, Travel Technology, Project Management, Customer Experience, Performance Management, Account Management, Team Building, Team Leadership, Strategy, Customer Service, Online Travel, Operations Management, Forecasting, Budgets, Training, Program Management, Business Transformation, Product Management, Data Analysis, Customer Satisfaction, P&L Management, Team Management, Project Portfolio..., Analysis, Amadeus, CRM, Coaching, Organizational..., Business Development, Process Engineering, Business Process, Re-engineering, Negotiation, Risk Management
Education
DePauw University 1972 — 1976
Bachelors, Psychology & Business
Barclaycard May 2015 - Present
American Express Global Business Travel August 2013 - April 2015
American Express December 2010 - August 2013
American Express January 2010 - December 2010
American Express March 2006 - December 2009
Opera Solutions April 2005 - March 2006
Skills
Pricing Strategy, Business Analytics, Market Research, Product Development, Management Consulting, Strategic Planning, Business Development, Analysis, New Business Development, Segmentation, Marketing Management, CRM, Strategy, Analytics, Business Strategy, Leadership, Pricing, Marketing Strategy, Customer Insight, SAS, Strategic Partnerships, Financial Services, Competitive Analysis, Consulting, Executive Management
Education
Columbia University in the City of New York 2000 — 2005
Ph.D., Chemical Engineering, Biotechnology, Genomics Science and Technology
Institute of Chemical Technology (formerly UDCT) 1996 — 2000
B.Chem.Engg, Chemical Engineering
Jamnabai Narsee School 1982 — 1994
High School, Junior High/Intermediate/Middle School Education and Teaching
Intimate Social Media February 2012 - Present
MRIT Events January 2015 - Present
JAJ Academics, LLC March 2015 - Present
Sheraton chicago ohare June 2013 - Present
Sheraton Detroit Metro Airport Hotel October 2012 - Present
Intimate Social Media / ETech Plus, Inc 2003 - Present
Hilton Suites Auburn Hills March 2013 - January 2015
PSAV September 2010 - September 2012
ELE Wealth Management , LLC 2004 - 2010
American Express Global Business Travel 1995 - 2003
Skills
AV, Corporate Events, Live Events, Hospitality, Social Media Marketing, Project Management, Projection, Production Managment, LAN-WAN, Stage Lighting, Meeting Planning, Projectors, TCP/IP, Trade Shows, DHCP, Video Conferencing, Ethernet, Sound, HTML, Lighting, Stage Management, Lighting Design, Audio Engineering, Video, Event Management, Professional Audio, Event Planning, Live Sound, Entertainment, Sound Reinforcement, Hotels, Festivals, Parties, Digital Signage, Production Management, Customer Service, Sales, Social Media, Management, Hospitality Management, Leadership, Microsoft Office, Budgets
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1982 — 1986
Geography
Brookhaven Community College
Business Administration and Management, General
American Express June 2015 - Present
American Express Global Business Travel October 2010 - June 2015
American Express Global Business Travel May 2007 - October 2010
American Express December 2004 - May 2007
American Express August 1999 - December 2004
United Airlines January 1997 - August 1999
Service Merchandise January 1994 - January 1998
Skills
Sales, Corporate Training, Project Management, Captivate, SnagIt, ADDIE, eLearning, Microsoft Office, E-Learning, Needs Analysis, Training Delivery, Adult Education, Training, Instructional Design, Blended Learning, Instructor-led Training, Camtasia, Adult Learning Theory, Curriculum Design, Learning Management, Adobe Acrobat, WebEx, Business Analysis, Learning Management..., Leadership Development, Leadership, Change Management, Customer Service
Education
Capella University 2006 — 2009
Master's of Education, Instructional Design for Online Learning
University of Phoenix 2003 — 2006
Bachelor of Science in Business Management, Business Management
Henry Ford Community College 1994 — 1997
Associate of Arts (A.A.), Liberal Arts
American Express Global Business Travel April 1996 - Present
ABC Corporate Services September 1991 - April 1996
Skills
Account Management, Customer Service, New Business Development, Customer Experience, Customer Acquisition, Business Development, Business Strategy, Business Travel, Loyalty Marketing, Strategic Planning, Salesforce.com, Call Center, B2B, Analytics, Call Centers, Process Improvement, Change Management
Education
Ashford University 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Business Administration, Management and Operations, 4.0
Metropolitan Community College 2009 — 2012
Associate of Arts (AA), Business Administration, Management and Operations, 3.214
IBM Global Services January 2009 - April 2013
IBM Global Services December 2003 - November 2008
American Express Global Business Travel August 2003 - December 2003
Carlson Wagonlit Travel June 2002 - August 2003
Cox & Kings August 2001 - June 2002
INTERGLOBE AIR TRANSPORT LIMITED October 1999 - August 2001
Balmer Lawrie & Co. Ltd. July 1998 - October 1999
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, Business Analysis, Strategic Planning, Data Analysis
Education
Bangalore University 1994 — 1997
Bachelor of Science (B.Sc.), Chemistry
American Express Global Business Travel July 2014 - Present
Special Olympics New York October 2013 - Present
American Express July 2013 - June 2014
Clean Energy Fuels February 2013 - June 2013
Clean Energy Fuels September 2011 - February 2013
Effective Fitness Concepts, Inc. 2006 - 2008
Equinox 2005 - 2007
J. Paul Getty Trust June 2003 - August 2003
Skills
Social Media, Strategic Planning, Business Strategy, Research, Marketing Strategy, Adobe Creative Suite, Social Media Marketing, Web Design, Mobile Applications, Customer Relations, Information Graphics, Microsoft Office, Data Analysis, Entrepreneurship, SEO, Marketing Communications, Waste to Energy, Natural Gas, Facebook, Google Analytics, Photoshop, Customer Service, Analytics, Analysis, Leadership, Public Speaking
Education
Baylor University
Master of Business Administration (MBA), Marketing, Entrepreneurship
University of California, Los Angeles
Bachelor of Arts (B.A.)
Orbitz for Business June 2015 - Present
Arise Virtual Solutions Inc. October 2013 - July 2014
Unraveled Travel March 2003 - December 2012
DuPont Flooring Systems, Inc., 2002 - 2004
Carlson-Wagonlit Travel 2000 - 2001
American Express Global Business Travel 1997 - 2000
Envoy Air Inc., formerly American Eagle Airlines 1990 - 1995
Skills
Customer Service, Microsoft Excel, Sales, Training, Team Building, Microsoft Word, Customer Satisfaction, Public Speaking, Outlook, Account Management, Research, Vacation, Management, Process Improvement, Event Planning, Leadership, English, Windows, Microsoft Office, PowerPoint, Call Centers, Teaching, SABRE GDS, Worldspan GDS, Accounts Receivable, Apollo GDS
Education
Chattahoochee Technical College 2000 — 2002
Diploma, Office Accounting
Executive Travel Institute, Atlanta, GA 1997 — 1998
Certificate of Achievement, Travel & Caribbean Destination Specialist
American Express Global Business Travel June 2015 - Present
Seabury Group September 2011 - June 2015
RigNet 2010 - 2011
Baker Hughes 2009 - 2010
Texas A&M University 2008 - 2010
Skills
Employee Relations, HRIS, Performance Management, Organizational..., Succession Planning, Workforce Planning, Deferred Compensation, Employee Training, Recruiting, Human Resources, Talent Acquisition, Talent Management, Job Descriptions, New Hire Orientations, Job Analysis, Onboarding, Process Improvement
Education
Texas A&M University - Mays Business School 2008 — 2010
MS-HRM, Human Resource
Birla Institute of Technology 2004 — 2006
MBA, Human Resources
American Express Global Business Travel 2014 - 2015
Avon Products, Inc. 2005 - 2014
Chadbourne & Parke LLP 1999 - 2005
Palmer & Dodge LLP 1998 - 1999
Ober, Kaler, Grimes & Shriver 1996 - 1997
Griffin Pension Services, Inc. 1991 - 1993
Skills
ERISA, Deferred Compensation, Employment Law, Employment Contracts, Legal Research, Legal Writing, Equity Plans, Qualified Retirement..., Executive Pay, Employee Benefits, Pensions, Legal Compliance, Benefits Administration, Expatriate Management, Privacy Law, Labor Relations, Corporate Law, Litigation Management, Defined Contribution, Employment Law..., Employee Handbooks, HR Policies, Employee Relations, Executive Compensation..., COBRA, FMLA, Corporate Governance, Compensation & Benefit, Organizational Design, Health & Welfare..., Incentive Programs, Management, Litigation, Mergers
Education
New York University School of Law 2015 — 2017
Master of Laws (LLM), Tax Law/Taxation
Cornell Law School 1993 — 1996
J.D.
Smith College 1987 — 1991
A.B. cum laude, Major--Mod. European Hist/Minor-East Asian Studies
American Express Global Business Travel May 2013 - Present
American Express May 2011 - May 2013
AT&T April 2009 - May 2011
Cellular World August 2008 - April 2009
Starbucks Coffee Company August 2007 - August 2008
Skills
Customer Satisfaction, Strategic Planning, Customer Service, Project Management, Project Planning, Project Leadership, Product Management, Sales Management, Telecommunications, Customer Experience, Inventory Management, Microsoft Office, Merchandising, Customer Retention, Extensive Sales Training, Managerial Training, Effective Consulting..., Salesforce.com, CMS, IEX Total View, Sabre, SharePoint, Travel Management, Process Improvement, Sales, Management
Education
Arizona State University, W. P. Carey School of Business 2007 — 2011
Bachelor of Arts, Global Leadership, 3.5
American Express Global Business Travel May 2011 - Present
American Express Travel Services October 2004 - May 2011
Skills
Customer Service, Strategic Planning, Sales, Sales Management, Negotiation, Business Travel, Hotels, Marketing Strategy, Strategic Partnerships, Sabre, Event Planning, Account Management, Tourism, Cruises, Hospitality, Leisure Travel, Travel Management, Leisure, Travel Planning, Vacation, Global Strategy, Tour Operators, Online Travel, Customer Satisfaction, Hotel Booking, Team Building
Education
Kaplan University-Davenport Campus 2011 — 2014
Master's degree, Emergency Management and Homeland Security, A
American Intercontinental University 2007 — 2008
MBA, Business
Florida International University 1998 — 2000
BS, Hospitality Administration/Management
American Express Global Business Travel October 2013 - Present
American Express Business Travel November 2012 - October 2013
Skills
Travel Management, Business Travel
Education
East Stroudsburg University of Pennsylvania 1991 — 1995
Bachelor of Arts (BA), Tourism and Travel Services Management
American Express Global Business Travel May 2015 - Present
Skills
Microsoft Office, Customer Service, Web Design, New Business Development, Recruiting, Human Resources, Outlook, Employee Relations, Microsoft Excel, Sales, PowerPoint, Social Networking, Microsoft Word, Social Media, Marketing, Event Planning, Training, Cold Calling, Leadership, Time Management, Management, Interviews
Education
Cleveland State University 2007 — 2012
Bachelor of Business Administration (BBA), Business Administration
American Express Global Business Travel April 2014 - Present
American Express July 2010 - April 2014
Purolator Courier June 2005 - February 2010
Purolator Courier June 2004 - May 2005
Lyreco Office Products July 2003 - June 2004
Skills
Sales Operations, Account Management, New Business Development, Cold Calling, Customer Retention, Sales Management, Management, Marketing, CRM, Customer Experience, Salesforce.com, B2B, Strategy, Negotiation, Change Management, Customer Satisfaction, Sales Presentations, Solution Selling, Selling, Contract Negotiation, Strategic Planning, Sales Process, Direct Sales, Sales, Lead Generation, Project Management, Project Coordination
Education
Algonquin College of Applied Arts and Technology
Project Management
York University - Schulich School of Business 2009 — 2009
Certificate, Developing and Implementing Strategic Marketing
York University 1996 — 1998
Fine Arts
Sugarloaf Senior High
FlightSafety International May 2008 - Present
Ovation Corporate Travel January 2006 - April 2007
Seagate Travel Group May 2000 - March 2005
American Express Global Business Travel September 1998 - May 2000
Alfax Wholesale Furniture February 1994 - September 1997
Trans World Airlines February 1991 - October 1993
Trans World Airlines January 1986 - February 1991
Skills
Program Management, Management, Operations Management, Team Leadership, Process Improvement, Airlines, Aviation, Aircraft, Flight Safety, Flights, Airports, Commercial Aviation, Training, Flight Planning
Education
California State University, Fresno
Dublin High School, Dublin CA
American Express OPEN January 1990 - Present
American Express Global Business Travel January 1990 - Present
Skills
Call Center Management, Project Management, Analysis, Business Analysis, Process Improvement, Analytics, Risk Management, Cross-functional Team..., Project Planning, Program Management, Team Leadership, Strategic Planning, Leadership, Team Management, Microsoft Excel, Data Analysis, Business Process..., Forecasting, Strategy, Financial Analysis, Competitive Analysis, Call Centers
Education
Pennsylvania State University-Penn State Berks 1983 — 1984
Statistics
Albright College 1971 — 1973
Rai & Barone, P.C. September 2015 - Present
American Express Global Business Travel June 2015 - September 2015
Major, Lindsey & Africa June 2015 - September 2015
Transperfect Legal Solutions November 2014 - May 2015
Hofstra Law Criminal Justice Clinic January 2014 - May 2014
Maurice A. Deane School of Law at Hofstra University August 2011 - May 2014
Harrison Law PLLC June 2013 - August 2013
Harrison Law PLLC June 2012 - July 2012
FM Lending Services LLC August 2010 - July 2011
Skills
Litigation, Legal Research, Legal Writing, Public Speaking, Criminal Law, Westlaw, Legal Assistance, Lexis, Administrative Law, Trials, Legal Issues, Contemporary Dance, LexisNexis, Social Networking, Nonprofits
Education
Maurice A. Deane School of Law at Hofstra University 2011 — 2014
Doctor of Law (J.D.)
Butler University 2005 — 2009
Bachelor of Fine Arts (B.F.A.), Dance Performance
American Express Global Business Travel June 2015 - Present
Marvell Semiconductor March 2015 - May 2015
Arizona State University February 2015 - March 2015
Arizona State University September 2014 - December 2014
JPMorgan Chase & Co. June 2014 - August 2014
Tata Consultancy Services March 2013 - June 2013
Vidya Bhavan Public School August 2012 - March 2013
Skills
C++, C, Core Java, Java, HTML, JSP, Teaching, Programming, Microsoft Office, Data Structures, MySQL, Oracle, Microsoft SQL Server, JavaScript, CSS, jQuery, Web Services, Unit Testing, J2EE Application..., Adobe Photoshop, Public Speaking, Team Leadership, Eclipse, NetBeans, Design Patterns, UML, OOP, Data Mining, Selenium WebDriver, Weka, Microsoft visual Studio..., C#, Ubuntu, Qt Creator, Service Oriented..., Java Enterprise Edition, Socket Programming, PHP, AJAX, XML, XSLT, HTML5, Tortoise SVN, JIRA, Selenium Testing, PMD, Loadstorm, Microsoft FxCop, JUnit, LINQ
Education
Arizona State University 2013 — 2015
Master's Degree, Computer Science
Rajiv Gandhi Prodyogiki Vishwavidyalaya 2008 — 2012
Bachelor's degree, Computer Science, 3.92
St. Arnold's Higher Secondary School
American Express Global Business Travel October 1989 - June 2015
American Express September 1987 - October 1989
Skills
Travel Planning, Airline Reservations, Airline Management, Airline Ticketing, Hotel Booking, Site Inspections, Hotel Contract..., Car Rental, Itinerary Planning, Travel Policy..., Customer Service, Sales, Management, Microsoft Office, Leadership, Business Travel, Travel Management, Event Management, Hospitality, Hotels
Education
Des Moines Area Community College
Business Administration and Management, General
Newton Senior High School
High School
American Express Global Business Travel July 2009 - Present
Family Medicine September 2004 - August 2008
Education
College April-Fortier 2008 — 2009
DEC, Tourism
Concordia University 2005 — 2008
BA, English Literature/Sociology
American Express July 2007 - Present
American Express Global Business Travel May 2004 - July 2007
American Express Global Business Travel December 2002 - May 2004
American Express Global Business Travel December 1997 - December 2002
Mark IV Inc. /CACI Inc. /Battelle Memorial Institute - TMP Travel, June 1994 - September 1997
Skills
Call Centers, Training, Sabre, Performance Management, Customer Experience, Instructor-led Training, Travel Management, E-learning Modules, Apollo GDS, Instructional Design, Business Travel, Tourism, Coaching, Leisure Travel, Customer Service, Employee Learning &..., Distance Learning, Blended Learning, Team Leadership, Training Facilitation, Airline Economics, Airline Management, Airline Reservations, Captivate, Management, Leadership, Consulting, Change Management, Training & Development, Analysis, Time Management, Customer Satisfaction, Leadership Development, Employee Engagement, Process Improvement, Organizational..., Hiring
Education
Cornell University 2002 — 2003
Management Focus Certificate, Business Administration/Labor Law
American Express Global Business Travel April 2012 - November 2014
American Express September 1996 - March 2012
Skills
Financial Analysis, Financial Modeling, Accounting, Financial Reporting, Sarbanes-Oxley Act, Finance, Internal Controls, Risk Management, Financial Services, Corporate Finance, Process Improvement, Variance Analysis, Financial Accounting, Managerial Finance, Internal Audit, Essbase, Business Analysis, Business Process..., Analysis, Project Management
Education
Arizona State University West 2003 — 2006
Bachelor- International Global Business, Marketing
American Express Global Business Travel September 2013 - Present
American Express May 2010 - September 2013
American Express July 2008 - May 2010
American Express July 2005 - July 2008
Samsung Electronics America June 2004 - August 2004
BusinessEdge Solutions February 2000 - May 2003
PricewaterhouseCoopers July 1997 - February 2000
Skills
Financial Analysis, Finance, Management, Pricing, Pricing Strategy, Business Planning, Strategy, Analysis, Strategic Financial..., Analytics, Forecasting, Competitive Analysis, Financial Modeling, Project Planning, Mergers & Acquisitions, Cross-functional Team..., Leadership, Business Strategy, Incentives, Reward Strategy, Corporate Finance, Valuation, Financial Planning, Financial Forecasting, Financial Services, Business Development, Consulting, Decision Support, Loyalty Programs, Global Finance
Education
Northwestern University - Kellogg School of Management 2003 — 2005
MBA
Dartmouth College 1993 — 1997
BA
American Express Global Business Travel June 2015 - Present
Avnet Technology Solutions July 2013 - May 2015
Horizon Blue Cross Blue Shield of New Jersey January 2012 - July 2013
Infosys March 2007 - January 2012
Patni Computer System January 2005 - February 2007
Skills
Struts, PL/SQL, JSP, Java Enterprise Edition, Core Java, Spring, XML, XPath, WebSphere Portal, RESTful WebServices, SOAP, EJB 2.0/3.0, J2EE Application..., J2EE Web Services, Requirements Analysis, Agile Methodologies, Oracle, Hibernate, JavaScript, SDLC, Websphere, Spring Framework
Education
Amravati University 2000 — 2004
BE, Computer Engineering
American Express Global Business Travel January 2015 - Present
ADP May 2013 - December 2014
ADP May 2010 - April 2013
Culver Careers May 2006 - May 2010
Culver Careers March 2005 - April 2006
Skills
Recruiting, Talent Management, Human Resources, Interviews, Training, Leadership, Sales, Management, Sales Process, Sales Management, Public Speaking, ADP Payroll, Cold Calling, Applicant Tracking..., College Recruiting, Talent Acquisition, Internet Recruiting, Onboarding, Hiring, Outsourcing, Temporary Placement, Employee Benefits, Career Counseling, Networking, Benefits Negotiation, Time Management, Employee Relations, Technical Recruiting, Selling, Sourcing, Permanent Placement, Staffing Services, Employee Training, Executive Search, Screening Resumes, Screening, Building Relationships, Resume Writing, Business Networking, Employer Branding, Payroll, Job Fairs, Coaching, Employee Engagement, Team Building, Recruitment Advertising, Business Development, Leadership Development, HR Consulting, New Hire Orientations
Education
AIRS training - PRC 2012 — 2013
Professional Recruiter Certification 2.0, Sourcing and Hiring Talent
HRCI Prep 2011 — 2011
PHR, Professional in Human Resources
Rockhurst University 2004 — 2004
Masters, Graduate studies in Science and Nursing
Benedictine College 2000 — 2004
BA of Science, Biology
Mesa HS 1997 — 2000
High School Diploma with Honors
American Express Global Business Travel June 2015 - Present
American Express Global Business Travel January 2014 - Present
Maritz Travel Company October 2013 - January 2014
Universal WorldEvents August 2011 - October 2013
Omnia Education October 2004 - July 2011
CVS Pharmacy May 2001 - August 2004
Skills
Event Management, Microsoft Office, PowerPoint, Problem Solving, Excel, Conferences, Planning, Account Management, Contract Negotiation, Negotiation, Database Management, Project Management, Microsoft Excel, Marketing Strategy, Marketing Communications, Corporate Events, Meeting Planning, Project Planning, Event Planning, Marketing
Education
Chestnut Hill College 2001 — 2005
BS, Marketing
American Express April 2000 - Present
McCord Travel March 1998 - April 2000
American Express Global Business Travel December 1991 - February 1998
Skills
Financial Services, Credit Cards, Credit Risk, Credit, Retail Banking, Portfolio Management, Financial Risk, Call Centers, Customer Service, Team Leadership, Change Management, Process Improvement, Customer Experience, Leadership, Management, Relationship Management, Vendor Management, Operations Management, Team Management, Microsoft Office, Travel Management, Team Building, Cross-functional Team..., Salesforce.com, Strategic Planning, CRM, Strategy, Online Travel, Microsoft Excel, Customer Retention, Program Management, Analysis, Business Strategy, Business Planning, Outsourcing, Strategic Partnerships, Contract Negotiation, Performance Management, Business Development, PowerPoint, Business Process..., Teamwork, Negotiation, Project Management, Coaching, Pricing, Marketing Strategy, Business Analysis, Sales Management
Education
Davenport University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Accounting and Business/Management
IMRI October 2014 - 2015
Idea Entity October 2012 - October 2014
MC Dean Inc January 2008 - October 2012
Sisters of The Moon March 2010 - 2012
SAIC January 2007 - January 2008
World Travel BTI March 2003 - February 2005
Hewlett Packard Company May 1994 - November 2002
American Express Global Business Travel April 1995 - August 1996
Travelogue August 1991 - May 1994
SATO Travel September 1986 - July 1991
Skills
Business Development, Client Development, National Account..., New Business Development, Travel Management, Operations Management, Government Contracting, Project Management, Management, Profit & Loss Management, Presentation Development, Program Management, Account Management, Manage Client..., Client Co-ordination, Global Business..., Client Relations Skills, Customer Support, International Project..., Customer Retention, Business Process..., Marketing Communications, Client Presentation, Client Education, Sales Presentations, Long-term Customer..., Client Liaison, Business Travel, Contract Negotiation, Consulting, SOP Development, Business Intelligence, Business Planning, E-Learning, Microsoft Office, Instructor-led Training, Employee Training, Delivering Workshops, E-learning Modules, Team Building, PowerPoint, Microsoft Excel, SharePoint, Content Management, Proposal Writing, Editing, Technical Writing, Technical Documentation, Software Documentation, CRM
Education
University of Maryland University College 2015 — 2016
Bachelor’s Degree, Business Administration, Management and Operations
College of Southern Maryland 2004 — 2006
Associate of Science (A.S.), Allied Health
College of Southern Maryland 2000 — 2000
Web Development Certification, Business Administration, Management and Operations
QHHT Quantum Healing Hypnosis Academy Dolores Cannon (Level 1 and 2)
Level 1 and Level 2 Certification, QHHT Quantum Healing Hypnosis, Level 2
European American Travel Institute
Tourism and Travel Services Marketing Operations
American Express Global Business Travel February 2015 - Present
Gold Canyon International, LLC August 2010 - Present
Pegasus Solutions April 1999 - October 2014
19th Ave & Londsdale Medical Clinic May 1994 - October 1998
Pan Pacific Hotel Vancouver January 1990 - January 1994
Northwest Hydraulic Consultants January 1989 - January 1990
Skills
Executive..., Knowledge of Word,..., Customer Service, Good interpersonal..., Data Entry, Hospitality, SAP, Travel Arrangements, Notary Public, PowerPoint, Outlook, Microsoft Excel, Account Management, Event Planning, Event Management, Human Resources, Medical Terminology, Budgets, Team Building, Selling, Troubleshooting, Invoicing, Hospitality Industry, Management, Sales, Hotels
Education
Langara Community College 1994 — 1994
Medical Terminology I & II
Capilano University 1988 — 1989
Word Processing Certificate
Argyle Secondary School 1983 — 1987
High School Diploma, Honors
Mercy Corps September 2014 - Present
d.light design May 2013 - August 2013
BRAC June 2012 - August 2012
American Express Global Corporate Payments June 2011 - May 2012
American Express Global Corporate Payments January 2010 - May 2011
American Express Global Business Travel July 2008 - December 2009
Clark University September 2007 - April 2008
John Keells Computer Services June 2007 - July 2007
Boston Stock Exchange / Kaskad Technology November 2006 - May 2007
Millennium IT June 2006 - July 2006
Skills
Business Strategy, Technology Development, Product Strategy, Product Launches, Corporate Finance, Payments, Strategic Partnerships, Re-engineering, Product Management, Product Launch, Management Consulting, Analytics, Strategy, Data Analysis, Competitive Analysis, Leadership, Business Process..., Finance, Analysis, Business Analysis
Education
Harvard Business School 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Clark University 2006 — 2008
MS, Finance
Clark University 2003 — 2007
BA, Computer Science
American Express Global Business Travel March 2013 - Present
American Express May 2011 - February 2013
Austin Fit Magazine April 2010 - May 2011
CrossFit Central January 2010 - April 2010
Austin Fit Magazine June 2006 - December 2009
Skills
Account Management, Lead Generation, Marketing Strategy, Cold Calling, New Business Development, Sales, B2B, Salesforce.com, Selling, Email Marketing
Education
Baylor University - Hankamer School of Business 2015 — 2017
Master of Business Administration (M.B.A.)
The University of Texas at Austin - Red McCombs School of Business 2005 — 2008
BBA, Marketing, Rhetoric & Writing
Nanit November 2014 - Present
American Express Global Business Travel December 2013 - October 2014
HSBC August 2012 - November 2013
UBS Wealth Management June 2011 - August 2011
DiscoverHope Fund September 2009 - May 2010
Skills
Spanish, Research, Financial Modeling, Leadership, Product Management, Marketing, Strategy, Emerging Markets, Fundraising, Portuguese, Microfinance, Equities, Analytics, Bloomberg Terminal, Microsoft Excel, Business Strategy, Reporting, Marketing Strategy, Latin American Studies, Financial Analysis, Data Analysis, Social Media, Digital Marketing, financial research, Latin American markets, US Hispanic Market, Business Travel, Commercial Products, Financial Reporting, Corporate Budgeting, Metrics, Reporting & Analysis, Communication, Intercultural..., PowerPoint, Social Media Marketing, Relationship Building, Global Marketing
Education
University of Pennsylvania 2008 — 2012
BA, History, Minor in Latin American and Latino Studies, Minor in Hispanic Studies (Spanish), Magna Cum Laude
Universidad Torcuato di Tella 2010 — 2010
Latin American & Latino Studies
Univerzita Karlova v Praze 2010 — 2010
Undergraduate Program in Central European Studies
London School of Economics and Political Science 2009 — 2009
La Jolla Country Day School 2004 — 2008
High School
American Express Global Business Travel October 2013 - Present
American Express Business Travel February 2011 - Present
American Express Business Travel June 1990 - Present
Skills
Travel Management, Credit Cards, Account Management, Process Improvement, Relationship Management, Sabre, Business Analysis, Call Center, Business Travel, Vendor Management, Management, Change Management, Travel Technology, Business Strategy, Online Travel, Team Leadership, Call Centers, Leadership, Team Management, Business Planning, Concur, GetThere, Strategic Consulting, Strategy, Analysis
Education
College of St. Joseph 2008 — 2011
M.B.A, Business, 3.98 GPA
American Express Global Business Travel August 2014 - Present
American Express Business Travel September 2001 - Present
Skills
Leadership, Leisure Travel, Team Leadership, Strategic Planning, Airlines, Hotels, Customer Retention
Education
Ashford University 2011 — 2013
Bachelor's degree, Health and Wellness, General
Plainfield High School 1985 — 1989
American Express Global Business Travel June 2015 - Present
Hilton Budapest City November 2014 - June 2015
Le Meridien Budapest December 2012 - November 2014
NH Hoteles July 2012 - September 2012
Multeam 360° 2006 - 2012
Skills
Hospitality, Hospitality Management, Hotels, Customer Service, Hospitality Industry, Hotel Management, Event Management, Front Office, Microsoft Office, Resorts, Microsoft Excel, Microsoft Word, Tourism, Social Media Marketing, Teamwork
Education
Budapesti Corvinus Egyetem 2009 — 2013
Bachelor's degree, Faculty of Business Administration, Tourism and Catering
Universidad de A Coruna 2012 — 2012
Centro Español de Nuevas Profesiones, Turismo
American Express Global Business Travel January 2007 - April 2015
American Express Global Business Travel March 2004 - May 2007
American Express Corporate Travel March 2001 - March 2004
Skills
Customer Service, Sales, Mentoring, Program Implementation, Coaching, Financial Analysis, Databases, Data Analysis, Financial Accounting, Communication, Account Reconciliation, Management, Training Delivery, Business Travel, Customer Satisfaction, Change Management, Training, Call Centers, Leadership, Account Management, Team Leadership
Education
Algonquin College of Applied Arts and Technology 1987 — 1989
Travel Counselor Diploma, Tourism and Travel Services Management, College
Lycée Rabelais - St-Brieuc - France 1981 — 1986
Baccalauréat - Equivalent of High School +1 year post secondary, Economics and Social Sciences
American Express Global Business Travel December 2014 - Present
Lark Travel Group December 2013 - Present
Tnooz 2011 - Present
Farely January 2011 - Present
Travel Industry Consultancy January 2012 - January 2014
Association of Corporate Travel Executives January 2012 - December 2012
Next Jump December 2010 - December 2011
FlightCaster May 2009 - December 2011
Bain & Company September 2003 - May 2009
Kayak.com June 2007 - August 2007
Skills
Tourism, Product Launch, Strategic Thinking, Competitive Intelligence, User Experience, Strategic Alliances, Entrepreneurship, Social Media Marketing, Business Strategy, Start-ups, Strategic Partnerships, Product Management, Strategy, Team Building, Leadership, Competitive Analysis, Marketing, E-commerce, Business Development, Analytics, Negotiation, Online Advertising, Online Marketing, Product Marketing
Education
Dartmouth College - The Tuck School of Business at Dartmouth 2006 — 2008
MBA
Dartmouth College 1999 — 2003
BA, Biology
American Express Global Business Travel February 2014 - Present
American Express Global Business Consulting August 2007 - February 2014
American Express August 2005 - August 2007
American Express April 1996 - August 2005
Skills
Business Travel, Business Intelligence, Change Management, Policy Analysis, Project Management, Program Management, Business Strategy, Analytics, Manage Client..., Strategic Consulting, MIS, Data Analysis, Process Improvement, IBM AS/400, Travel Management, Business Analysis
Education
Centennial College 1991 — 1994
Computer Programmer and Analyst
Karachi University 1987 — 1990
Bachelor of Commerce (BCom)
American Express Global Business Travel July 2014 - Present
American Express January 2010 - July 2014
HP Enterprise Services August 2003 - January 2010
The Dial Corporation November 1997 - August 2003
GTE Data Services January 1994 - November 1997
GTE Health Systems March 1991 - December 1994
CyCare Systems August 1989 - March 1991
Skills
SDLC, Requirements Gathering, PMO, Software Project..., Business Analysis, Project Management, Process Improvement, PMP, Visio, Program Management, Vendor Management, Resource Management, Cross-functional Team..., Requirements Analysis, Change Management, Data Warehousing, Business Process, Integration, IT Management, Project Portfolio..., Management, Software Development, Leadership, Project Planning
Education
University of Phoenix 2000 — 2002
MBA, Business
Arizona State University 1982 — 1987
B.S., Computer Information Systems
American Express Global Business Travel July 2014 - Present
American Express January 2013 - Present
Amex Bank of Canada December 2008 - December 2012
American Express February 2004 - December 2008
American Express February 2002 - February 2004
American Express July 2000 - February 2002
American Express Europe Ltd July 1996 - June 2000
Skills
Business Development, Strategy, CRM, Negotiation, Relationship Management, Financial Services, Strategic Partnerships, Credit Cards, Leadership, New Business Development, Customer Acquisition, Merchant Services, Marketing, Direct Marketing, Selling, Marketing Strategy, Sales, B2B, Customer Experience, Customer Retention, Product Management, Account Management, Banking, Payments, Vendor Management, Call Centers, Loyalty Marketing, Analytics, Loyalty Programs, Cross-functional Team..., Electronic Payments, Salesforce.com, Credit, Sales Management, Mobile Payments, Segmentation, Debit Cards, Payment Card Processing
Education
Chartered Institute of Marketing 1994 — 1997
William Penn, Rickmansworth
American Express Global Business Travel September 2014 - Present
JetBlue Airways July 2013 - September 2014
JetBlue Airways August 2011 - July 2013
JetBlue Airways October 2009 - August 2011
Martha Stewart Living Omnimedia January 2007 - June 2009
JetBlue Airways October 2005 - December 2006
7thOnline January 2004 - October 2005
Inovis August 2001 - October 2003
Skills
SDLC, Agile Methodologies, Business Analysis, Project Management, Program Management, Vendor Management, Content Management, Project Portfolio..., Quality Assurance, Data Center, Software Development, Software Documentation, Project Planning, Management, IT Management, Troubleshooting, Training, Integration, IT Strategy, Information Technology, PMP, Governance, Enterprise Software, SharePoint, Visio, Software Project..., PMO, Analysis
Education
California State University-Chico 1997 — 2001
B.A, Information & Communication Systems
Notre Dame High School 1993 — 1997
American Express Global Business Travel January 2015 - Present
ADP January 2014 - December 2014
ADP April 2011 - December 2013
Oce North America June 1999 - July 2009
Career Blazers May 1998 - June 1999
Baum Stevens October 1997 - May 1998
Skills
Recruiting, Talent Acquisition, Sales, Applicant Tracking..., Internet Recruiting, Cold Calling, Employee Relations, Leadership, Human Resources, Talent Management, Performance Management, Outsourcing, Sourcing, Selling, Employer Branding, Salesforce.com, Time Management, Change Management, Job Search Strategies, Job Coaching, LinkedIn, Microsoft Office, Training, Metrics, Recruitment Training, Management, Sales Process, Account Management, Marketing
Education
Marist College 1993 — 1997
Cornell University
HR Certificate, School of Industrial and Labor Relations
American Express Gl;obal Business Travel January 1997 - Present
American Express 1993 - Present
Skills
Financial Services, Process Improvement, Customer Satisfaction, Call Center, Account Management, Business Travel, Relationship Management, Salesforce.com, Call Centers, Operations Management, Sabre, Business Analysis, Customer Retention, Leadership, Vendor Management, Business Process..., CRM, Customer Experience, Team Management, Strategy, Business Development, Strategic Partnerships, Analytics, Outsourcing
Education
Baldwin Wallace University
Bachelor’s Degree, Business, Management, Marketing, and Related Support Services, Cumm Laude
American Express Global Business Travel August 2014 - Present
Innovative Alliance Management Group October 2008 - Present
Working Solutions September 2012 - August 2014
Hotel Connections, Ltd March 2012 - June 2012
RADIUS Travel April 2010 - February 2011
The Connell Company August 2002 - September 2008
American Express August 1993 - July 2002
Rosenbluth International November 1993 - April 1994
Del Travel April 1991 - August 1993
Safecard Services July 1990 - February 1991
Skills
Travel Management, Sabre, Business Travel, Airlines, Travel Technology, Tourism, Account Management, Contract Negotiation, Customer Service, Sales Management, Leisure Travel, CRM, Online Travel, Management, Strategy, Start-ups, Hotels, Leadership, Negotiation
Education
Brookdale Community College 2011 — 2012
Certification, Project Management & Business/Strategic Leadership Management
National Notary Association 2007 — 2007
Certificate, Certified Signing Agent
H & R Block 2006 — 2006
Certificate, Tax Professional
Drake Secretarial College 1987 — 1987
Certificate, Travel & Tourism/Business
American Express Global Business Travel July 2015 - Present
Sikorsky Aircraft, a United Technologies Company November 2012 - July 2015
Deutsche Bank April 2012 - November 2012
Fried, Frank, Harris, Shriver & Jacobson September 2005 - March 2012
United States Court of Appeals for the Second Circuit September 2003 - August 2005
Education
Tulane University Law School 2000 — 2003
JD, cum laude
Connecticut College 1996 — 1999
BA, Government
Mayo Clinic 2012 - Present
Syngenta 2010 - 2012
Syngenta 2004 - 2010
Syngenta 2001 - 2004
Syngenta 1997 - 2001
Syngenta 1996 - 1997
Syngenta 1991 - 1996
American Express Global Business Travel 1987 - 1991
Viking Travel 1987 - 1987
AAA Travel 1985 - 1987
Skills
Management, Performance Management, Human Resources, Employee Relations, Change Management, Customer Service, Leadership, Organizational..., Onboarding, Strategic Planning, Process Improvement, Strategy, Succession Planning, Talent Management
Education
Bethel University
Bachelor’s Degree, Organizational Studies
McConnell Travel School
Travel Related Services
North Hennepin Community College
Associate’s Degree, Administrative Management
Eudemonia April 2015 - Present
HfS Research May 2013 - April 2015
American Express Global Business Travel November 2008 - May 2013
AMR Research February 2006 - November 2008
Aberdeen Group November 2000 - January 2006
Computer.com December 1999 - October 2000
Ziff Davis January 1999 - December 1999
Mass High Tech January 1997 - January 1999
Skills
Market Research, Thought Leadership, Analytics, Competitive Analysis, Salesforce.com, Marketing Research, Strategic Planning, Business Development, New Business Development, Marketing Strategy, Analyst Relations, Account Management, Product Management, Product Marketing, Strategic Partnerships, Competitive Intelligence, Business Strategy, Customer Experience, Primary Research, Strategy, Market Analysis, Lead Generation, Management Consulting, Cross-functional Team..., Analysis, Management, Start-ups, Executive Management, Leadership, Business Intelligence, Business Process, CRM, SaaS, Segmentation, Go-to-market Strategy, Consulting, Enterprise Software, Vendor Management, Sourcing, B2B, E-commerce, Strategic Consulting, Outsourcing, Business Planning, Program Management, Change Management, Telecommunications, Team Leadership, Talent Management, Governance
Education
Barnard College, Columbia University 1989 — 1993
BA
University College, University of London 1992 — 1992
NA
University of Massachusetts 1996 — 2002
MA
The Cornell Hedge Fund August 2015 - Present
American Express Global Business Travel June 2015 - August 2015
Westin Hotels & Resorts February 2015 - March 2015
Sheraton June 2014 - August 2014
Red Lion Hotels January 2013 - June 2013
Education
Cornell University 2013 — 2017
Bachelor of Business Administration (B.B.A.), Hotel Administration
Ingram Micro March 2006 - October 2009
Weber Shandwick July 2003 - July 2005
Danielian Associates March 2003 - September 2003
Arizona Office of Tourism February 1998 - March 2001
American Express Global Business Travel January 1995 - July 1995
Skills
Corporate Communications, Public Relations, Marketing Communications, Crisis Communications, Internal Communications, Management, Media Relations, Strategic Communications, Marketing, Marketing Strategy, Newsletters, Press Releases, Speech Writing, Social Media, Public Affairs
Education
Arizona State University 1995 — 1997
Master’s Degree, Mass Communication/Media Studies
Birla Institute of Technology and Science, Pilani 1991 — 1995
Master’s Degree, Business Administration and Management, General
North Lake College
Beginning and Intermediate Level Spanish, Spanish Language and Literature
American Express Global Business Travel November 2014 - Present
American Express 2010 - Present
American Express December 2007 - July 2010
American Express May 2005 - December 2007
American Express October 2001 - April 2005
Skills
Digital Marketing..., User Experience, Digital Product..., Strategy, Innovation, Online Product Launches, Mobile Product..., Project Management, Capabilities Development, E-commerce, Vendor Management, Digital Marketing, Segmentation, Customer Acquisition, Marketing, Capabilities, Analytics, Interactive Marketing, Mobile Devices, Digital Strategy, Direct Marketing, Loyalty Marketing, Product Development, Strategic Partnerships, Web Analytics
Education
Ryerson University 1996 — 2000
Bachelor, Marketing, Communications
Durham College 2001 — 2003
Masters, Project Management
NYU Continuing Education 2005 — 2007
Certification in Applied Mathematics, Mathematics
American Express Global Business Travel 2014 - Present
Intel Corporation February 2011 - 2014
Intel Corporation July 2009 - January 2011
Intel July 2008 - July 2009
Intel July 2006 - August 2008
Intel May 2005 - August 2005
Honeywell May 2004 - August 2004
Skills
Strategic Sourcing, Supply Chain, Global Sourcing, Process Improvement, Procurement, Supplier Development, Supply Management, Supply Chain Management, Strategy, Cross-functional Team..., Sourcing, Supplier Evaluation, Program Management, Management, Contract Negotiation
Education
Arizona State University, W. P. Carey School of Business 2011 — 2013
Masters in Business Administration
Michigan State University - The Eli Broad Graduate School of Management 2001 — 2005
B.A., Supply Chain Management
American Express Global Business Travel January 2015 - Present
CWT Meetings & Events June 2012 - January 2015
CWT Meeting and Events September 2007 - June 2012
HRG North America September 2001 - January 2007
Leisure Travel Agent August 1997 - May 2000
Skills
Airlines, Customer Service, Sales, Hotels, Contract Negotiation, Business Development, Management, Budgets, Program Management, Incentives, Incentive Travel, Trade Shows, Event Management, Negotiation, Meeting Planning, Corporate Events, Event Planning, Hospitality, Account Management
Education
Algonquin College of Applied Arts and Technology 1995 — 1997
Travel and Tourism Diploma, Travel and Tourism
Ryerson University
American Express Global Business Travel October 2014 - Present
Aon Hewitt March 2013 - September 2014
Qatar Airways August 2006 - February 2013
IKON Office Solutions (Ricoh Americas Corp) August 2002 - August 2006
British Airways March 1988 - March 2002
Skills
Business Analysis, Airlines, Access, Excel, Data Analysis, Oracle, Visio, Minitab, Aviation, Commercial Aviation, Business Development, Business Process..., Vendor Relations, Process Flow, Microsoft Office, Microsoft Excel, Travel Management, Analysis, AQT (Advanced Query..., Pricing, IATA, Management, Account Management, Business Strategy, Amadeus, Six Sigma, Operations Management, Sabre, Team Management, Revenue Analysis, Airports, Leadership, Ticketing, Business Travel, Forecasting, Pricing Strategy, CRM, Call Centers, Contract Negotiation, Team Leadership, Process Improvement, Negotiation, Business Planning, Change Management, Customer Satisfaction, Strategy, Vendor Management, Competitive Analysis, Project Planning, Team Building
Education
Houston Community College 1996 — 1997
Business
College of DuPage 1995 — 1996
Business
American Express Global Business Travel April 2015 - Present
HSBC May 2013 - April 2015
American Express June 2011 - May 2013
American Express May 2008 - June 2011
Deloitte February 2005 - May 2008
Liz Claiborne July 2004 - February 2005
Skills
Financial Analysis, Financial Modeling, Financial Forecasting, Forecasting, Strategic Financial..., Business Planning, Corporate Finance, Managerial Finance, Essbase, Finance, Presentations, Variance Analysis, Management, Team Leadership, Analytics, Business Analysis, Financial Services, Financial Planning
Education
New York University - Leonard N. Stern School of Business 2006 — 2008
Master of Business Administration, Finance and Global Business
Boston University - School of Management 1995 — 1999
Bachelor of Science (BS), Business Administration and Management, General
Heart Associates of Northern California September 2007 - Present
Rosenbluth International 1998 - January 2002
American Express Global Business Travel November 1996 - 1998
Lufthansa November 1990 - November 1996
Paradise Bay Restaurant & Oyster Bar 1988 - November 1990
Skills
EKG, ACLS
Education
California State Polytechnic University-Pomona 2002 — 2007
M.S., Exercise Physiology
San Diego State University-California State University 1985 — 1990
B.A., German major, History minor
Boy Scouts of America April 2014 - Present
American Express Global Business Travel June 2013 - Present
American Express Business Travel June 2009 - June 2013
American Express Business Travel July 2005 - June 2009
Skills
Microsoft Excel, Access, Databases, Microsoft Office, Customer Service, Accounting, Human Resources, Process Improvement, Team Leadership, Training, Project Management, Troubleshooting
Education
Rio Salado Community College 2011 — 2015
Certificate, Programming
Arizona State University 1991 — 1995
Graduate Studies, Curriculum and Instruction - English Education
Northern Arizona University 1988 — 1990
MA Ed, Secondary Education - English
Brigham Young University 1978 — 1985
Bachelor's Degree, English/Language Arts Teacher Education
American Express Global Business Travel October 2008 - Present
Wells Fargo October 2003 - October 2008
ConocoPhillips October 2000 - October 2003
Dusseau & Makris, PC June 1996 - October 2000
US Navy May 1992 - May 1996
Skills
Business Requirements, Requirements Gathering, Business Intelligence, Business Analysis, SDLC, Data Warehousing, Data Modeling, User Acceptance Testing, Requirements Analysis, Vendor Management, Visio, Banking, SharePoint, ETL, SQL, Financial Services, Metadata Management, Data Mining, Hadoop, Business Travel
Education
Arizona State University 1996 — 1998
Bachelor's degree, Accounting and Finance
American Express Global Business Travel July 2011 - Present
HVS October 2007 - October 2010
Noble Investment Group June 2007 - September 2007
HEI Hotels & Resorts December 2006 - January 2007
HVS May 2006 - August 2006
W New York Times Square May 2005 - August 2005
The Lenox Hotel May 2004 - August 2004
The Boston Park Plaza Hotel March 2002 - August 2002
Education
Cornell University School of Hotel Administration
Bachelors of Science
Cornell University
American Express Global Business Travel August 2015 - Present
American Express Global Business Travel July 2014 - July 2015
American Express June 2011 - July 2014
American Express Company December 1996 - June 2011
Skills
Financial Analysis, Risk Management, Budgets, Financial Services, Financial Modeling, Banking, IFRS, Sarbanes-Oxley Act, Finance, Re-engineering, Process Improvement, Strategic Financial..., Internal Audit, Financial Reporting, Internal Controls, Financial Planning, Business Process..., Accounting
Education
Delhi University 1991 — 1994
B. Com (Hons), Accounting
Delhi kannada Sr sec school 1982 — 1991
Engineering
American Express Global Business Travel September 2009 - Present
American Express Global Business Travel January 1984 - August 2009
Skills
Business Analysis, Vendor Management, Strategic Planning, Business Process..., Relationship Management, Team Leadership
Education
Dakota State University 1981 — 1983
American Express Global Business Travel September 2014 - Present
American Express February 2006 - Present
CGI 1995 - 2005
Education
College of Engineering, Trivandrum 1990 — 1994
Bachelor, Engineering
American Express Global Business Travel 2009 - April 2015
American Express January 2005 - June 2009
American Express Business Travel January 2000 - December 2004
Skills
Travel Management, Sabre, Customer Satisfaction, Business Development, Business Travel, Program Management, Call Centers, Leadership Development, Airlines, Online Travel, Account Management, Tourism, Contract Negotiation, Revenue Analysis, Customer Service, Leisure Travel, Operations Management, Leadership, Travel Technology, Negotiation, Customer Retention, Hospitality, Ticketing, Process Improvement, Strategic Planning, Customer Experience, Team Management, Change Management, Vendor Management, Management, Team Building, Pricing, Teamwork, Sales, Travel Planning, Strategic Partnerships, Team Leadership, Strategy, Forecasting, Cross-functional Team..., CRM, B2B, Salesforce.com, Business Planning, Service Delivery, Relationship Management, New Business Development, Sales Management, Incentives
Education
Quinlan School of Business, Loyola University Chicago 2003 — 2006
MBA, Business, Leadership, Human Resources
City University of New York
BA Degree, Education
American Express Global Business Travel March 2015 - Present
BCD M&I/Pfizer March 2013 - March 2015
American Association for Cancer Research March 2010 - March 2013
University of Pennsylvania February 2007 - March 2010
Bard College August 2005 - August 2006
Skills
Meeting Planning, Event Management, Event Planning, Public Relations, Non-profits, Fundraising, Management, Social Media Marketing, Corporate Events, Budgets, Leadership, Marketing, Trade Shows, Contract Negotiation, Program Management, Customer Service, Project Management, Advertising, Strategic Planning, Project Planning, Sponsorship, Marketing Strategy, Newsletters, Media Relations, Social Networking
Education
Temple University 2011 — 2012
Event Leadership Executive Certificate
University of Pennsylvania - The Wharton School 2009 — 2010
Marketing Certificate Classes
Dickinson College 2001 — 2005
Bachelor of Arts (BA), Policy Studies
American Express Global Business Travel December 1990 - Present
Education
Boston University 1977 — 1981
Bachelor’s Degree, Business Administration and Marketing
American Express Global Business Travel October 2014 - Present
American Express August 2012 - October 2014
American Express January 2011 - August 2012
American Express February 2009 - January 2011
Steve & Barry's January 2006 - December 2008
Skills
Analytics, Crisis Communications, Internal Communications, Newsletters, Copywriting, Project Management, Strategic Planning
Education
Cornell University 2002 — 2005
BA, English
City University of New York 2011 — 2012
Advanced Certificate, Management
American Express Global Business Travel 2002 - Present
American Express Business Travel 1997 - 2002
American Express Business Travel 1993 - 1997
Travelong October 1989 - July 1993
Skills
Strategic Planning, Process Improvement, Microsoft Excel, Budgets, Customer Service, Business Analysis, Project Management, Change Management, Microsoft Office, Account Management, Vendor Management, Ticketing, Salesforce.com, Forecasting, Hospitality, New Business Development, Business Development, Operations Management, Team Leadership, Event Management, Sales, Customer Satisfaction, Sales Management, Travel Management, Business Process..., Sabre, Coaching, Business Travel, Tourism, Program Management, Management, Marketing, Market Research, Project Planning, Negotiation, Contract Negotiation, Call Centers, CRM, Leadership, Recruiting, Strategy, Training, Teamwork, Business Strategy, Team Management, Online Travel, Analysis, Team Building, Marketing Strategy, Business Planning
Education
Drew University 1977 — 1988
BA, Theatre
American Express Global Business Travel March 2015 - Present
Panasonic April 2013 - March 2015
Panasonic January 2012 - April 2013
Panasonic Corporation of North America July 2010 - January 2012
iCIMS January 2009 - July 2010
Charles E. Shoemaker, Jr. Attorney at Law September 2006 - May 2008
O'Melveny & Myers LLP May 2005 - August 2007
Skills
Email Marketing, Lead Generation, CRM, Marketing Communications, Recruiting, Video, Marketing Strategy, Customer Service, SaaS, Social Media, Newsletters, Business Development, Multi-channel Marketing, Project Planning, Public Relations, Sales, Brand Management, Networking, Management, Strategy, Microsoft Office, Press Releases, B2B, Training
Education
City University of New York-Baruch College - Zicklin School of Business 2014 — 2016
Master of Business Administration (M.B.A.), MBA Candidate
Lehigh University 2008 — 2009
Masters, Educational Leadership
Lehigh University 2004 — 2008
ba, Political Science, Psychology, Communications
American Express Global Business Travel July 2014 - Present
American Express April 2012 - Present
American Express June 2005 - April 2012
Skills
Variance Analysis, Financial Analysis, SOX, Financial Reporting, Decision Support, Accounting, Forecasting, Process Improvement, Compliance, Auditing, Budgeting, Strategic Planning, Business Analysis, Planning, Change Management, Re-engineering, Process Mapping, Internal Controls, Financial Accounting, Risk Management, Financial Control, Financial Operations, Reporting & Analysis, Expense Management, Financial Management, Audit
Education
Arizona State University 1993 — 1995
BS, Accountancy
American Express Global Business Travel August 2015 - Present
American Express Global Business Travel February 2014 - Present
Atlanta Symphony Orchestra September 2013 - January 2014
Atlanta Symphony Orchestra April 2010 - September 2013
Allied Integrated Marketing August 2009 - January 2010
Atlanta Symphony Orchestra May 2009 - August 2009
Skills
Event Planning, Event Marketing, Customer Service, Microsoft Office, Contract Negotiation, Event Management, Tessitura, Database Software, Social Media, Promotions, Special Events, Fundraising, Publicity, Marketing, Sponsorship, Vendor Management, Advertising, Sales, Blogging, Relationship Mgmt, Meeting Planning, Social Media Marketing, Fundraisers, Facebook, Corporate Events, Media Relations, Special Events...
Education
Auburn University 2005 — 2009
Bachelor
Bridge2 Solutions May 2015 - Present
American Express Global Business Travel February 2013 - May 2015
American Express Global Business Travel February 2013 - May 2014
American Express Global Business Travel November 2009 - January 2013
American Expres Global Business Travel November 2006 - November 2009
Maricopa Community Colleges October 2003 - November 2006
Pinal – Gila Behavioral Health Association January 2002 - September 2003
Contact Behavioral Health Services August 1997 - July 2000
Education
Arizona State University 1994 — 1997
Bachelor's Degree
Arizona State University
Master of Business Administration (MBA)
American Express Global Business Travel September 2014 - Present
Skills
Transportation, New Business Development, Shipping, Customer Service, Sales Management, Team Building, Coaching, Customer Satisfaction, Strategic Planning, Sales, Marketing, Marketing Strategy, Online Marketing, Strategy, Management, Account Management, Business Planning, Negotiation, Time Management, Public Speaking, Business Development, Team Leadership, Leadership, CRM, Contract Negotiation, Social Media Marketing, Training, Event Management
Education
Austin Community College
Business Administration
California State University-Sacramento
Pre-Law
American Express Global Business Travel March 2014 - Present
American Express Global Business Travel August 2013 - March 2014
American Express Global Business Travel May 2012 - August 2013
American Express Global Business Travel June 2010 - May 2012
American Express Global Business Travel March 2008 - March 2010
American Express Global Business Travel May 2007 - March 2008
Doubletree Guest Suites/Doubletree Downtown May 2005 - April 2007
Accor March 2004 - March 2005
Target February 1995 - May 2002
Skills
Travel Management, Training, Sabre, Customer Satisfaction, Customer Service, Lotus Notes, Front Office, Operations Management, Business Travel, Business Analysis, CRM, Sales, Galileo, Outlook, Access, NICE Call Recording, Apollo GDS, Subject Matter Experts, Coordinating Meetings, Agile Methodolgy, Amadeus GDS, SharePoint Designer, Apollo, Customer Relations, Vendor Relations, Online Travel Tools
Education
Bellevue University 2009 — 2011
B.S., Information Systems Management, 3.5
University of Nebraska at Kearney 1996 — 2000
Not completed, Criminal Justice and Corrections
Westside High School 1992 — 1996
Diploma, Advanced Placement College Prep
American Express Global Business Travel January 2013 - Present
USA Hockey August 2007 - Present
Ameriprise Financial December 2007 - August 2009
Sun Health October 2005 - August 2007
American Express May 2004 - August 2004
Skills
Training, Management, Microsoft Excel, Fundraising, Time Management, PowerPoint, Finance, Marketing, Microsoft Word, Outlook, Organizational..., Research, Insurance, Leadership, Microsoft Office, Public Speaking, Customer Service, Process Improvement, Event Planning, Team Leadership
Education
Arizona State University, W. P. Carey School of Business 2005 — 2009
Finance
American Express Global Business Travel December 2004 - Present
Continental Airlines June 2002 - December 2004
Skills
Call center management, Travel Management, Operations Management, Sabre, Apollo GDS, Customer Service, Outlook, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Windows, Call Centers
Education
Del Mar College
Associate of Arts and Sciences (AAS)
Stay at Home Mom July 2014 - Present
USAA February 2012 - July 2014
USAA April 2007 - February 2012
USAA May 2005 - April 2007
USAA April 2003 - May 2005
Cokesbury April 2001 - April 2003
DESERT SOUTHWEST ANNUAL CONFERENCE OF THE UNITED METHODIST C February 2000 - April 2001
American Express Global Business Travel August 1998 - February 2000
Western Temporary Services located at American Express October 1995 - August 1998
Skills
Licensed Property &..., Residential Mortgages, Mortgage Underwriting, Customer Service, Microsoft Excel, Sales, Process Improvement, Property & Casualty..., Retail Banking
Education
Arizona State University 1991 — 1995
Bachelor's of Science, Psychology
Arizona State University 1991 — 1995
Bachelor of Science, psychology, Psychology
American Express Business Travel November 2014 - Present
American Express Global Business Travel 2014 - 2015
Maritz Travel Company June 2006 - January 2014
Maritz Travel Company August 2003 - June 2006
Maritz Travel Company April 2000 - August 2003
Skills
Incentives, Meeting Planning, Incentive Travel, Trade Shows, Corporate Events, Registration, Travel Management, Incentive Programs, Hospitality, Contract Negotiation, Event Management, Hotels, Business Travel, Strategic Sourcing, Event Planning, Budgets, Location Intelligence, Tourism, Account Management, Hospitality Industry
Education
Eastern Michigan University
Health Administration
Rochester College
Associates, Arts
American Express Global Business Travel May 1994 - Present
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Colorado State University 2008 — 2010
Master of Arts (MA), Adult and Continuing Education and Teaching
American Express Global Business Travel April 2007 - Present
Ethiopian Airlines, United Airlines, American Express Global Business Travel at the World Bank August 1992 - July 1998
Skills
Seasoned Travel..., Hotels, Sales, Airlines, Customer Service, Travel Management, Leisure Travel, Business Travel, Tourism, Travel, Leisure
Education
Addis Ababa University 1986 — 1990
Bachelor's degree, English Language and Literature/Letters
Addis Ababa University 1986 — 1990
Bachelor's degree, English Language and Literature, General