Experience
J&L Analytical Services   1991 - Present
ASQ  2009 - 2011
AMERICAN SOCIETY FOR QUALITY   2009 - 2011
Florida Sterling Council  2006 - 2009
PROMAX Consulting Services, Inc.   February 2008 - November 2008
NCCI  2004 - 2007
The National Graduate School  2001 - 2003
Humana  2000 - 2000
PRC Miami   1999 - 1999
CSX Transportation  1994 - 1997

Skills
Process Improvement, Value Stream Mapping, Kaizen, Management, Business Process, Quality Management, Six Sigma, Business Process..., DMAIC, Quality Assurance, Quality System, Change Management, Leadership Development, Management Consulting, Continuous Improvement, Black Belt, TQM, Performance Improvement, Leadership, Program Management, Lean Manufacturing, Strategy, Training, Organizational..., Process Management

Education
Loyola University New Orleans   1997 — 2000
Master's degree, Quality Management

Florida Atlantic University   1977 — 1979
BSME, Mechanical Engineering

Experience
Vicenttin Performance Excellence & Kaizen   November 2012 - Present
The Palace Group  June 2014 - Present
AMResorts  March 2015 - Present
National Quality Award/Premio Nacional de Calidad - Instituto para el Fomento a la Calidad Total   January 2013 - Present
American Society for Quality   November 2012 - January 2015
American Society for Quality   June 2012 - January 2015
Pinnacle Entertainment  June 2011 - November 2012
The Ritz-Carlton Hotel Company  January 2010 - June 2011
The Ritz-Carlton Hotel Company  June 2008 - June 2010
The Ritz-Carlton Hotel Company  January 2005 - July 2008

Skills
Leadership, Training, Hospitality, Hotels, Resorts, Team Building, Strategic Planning, Hospitality Management, Six Sigma, Strategy, Entrepreneurship, Board of Directors, Rooms Division, Hospitality Industry, Food & Beverage, Quality Management, Revenue Analysis, Pre-opening, Talent Management, Process Improvement, Customer Service, Hotel Management, Quality Assurance, Budgets, Tourism, Customer Satisfaction, Operations Management, Sales, Restaurants, Business Strategy, Event Management, Yield Management, Food, Program Management, Lean Manufacturing, Menu Development, Hiring, Operational Excellence, Marketing, Employee Training, Opening Hotels, Boutique Hotels, Brand Management, Luxury Brand Marketing, Luxury Lifestyle, Brand Architecture, Capex, NLP, Country Clubs, Residential Communities

Education
Gallup Organization   2015 — 2015
Diploma, Accelerated Strengths Coaching

Glion Institute of Higher Education   2011 — 2012
International Hospitality and Service Industry Management

Central Japan Industrial Association   1996 — 1996
Post Grade, Total Quality and Productivity Management

Washington State University   1995 — 1995
Post Grade, Hospitality and Restaurants Management

Cornell University   1992 — 1992
Hospitality Management - Customer Service

Fundación Universidad de las Américas, Puebla, A.C.   1990 — 1991
Post Grade, Marketing

Benemérita Universidad Autónoma de Puebla   1985 — 1988
Psychologyist, Psychology

American Society for Quality
Certification, Organizatonal Excellence

Desarrollo Estrategico Integral
Certified Master, Neuro Linguistic Programming

Disney Institute
Diploma, Quality Service

Experience
American Society for Quality   February 1999 - Present

Skills
Meeting Planning, Budgets, Award Ceremonies, Cross-functional Team..., Marketing, Project Planning, Trade Shows, Customer Service, Hotels, Event Management, Negotiation, Contract Negotiation, Food & Beverage, Hospitality, Time Management, Hospitality Management, Hotel Management, Management, Event Planning, Public Relations

Education
Art Institute of Fort Lauderdale   1995 — 1997
Associate Degree, Interior Design

Experience
University of Wisconsin Milwaukee  January 2011 - Present
University of Wisconsin - Whitewater  July 2009 - January 2011
UW-Whitewater  September 2005 - July 2009
Marquette University  May 2004 - September 2005
Marquette University  July 2000 - May 2004
American Society for Quality   February 1999 - May 2000
American Society for Quality   July 1998 - February 1999

Skills
Philanthropy, Writing, Public Relations, Speech Writing, Fundraising, Higher Education, Editing, Event Planning, Non-profits, Event Management, Public Speaking, Alumni Relations, Grants, Research, Grant Writing, Volunteer Management, Copywriting, Newsletters, Stewardship, Nonprofits, Program Development, Strategy, Teaching, Student Affairs, Social Networking, Annual Giving, Community Outreach, Integrated Marketing, Board Development, Community Development, Policy, Sustainability, Leadership, Strategic Planning, Staff Development, Media Relations, Strategic Communications, Social Media, Educational Fundraising, Proposal Writing, Leadership Development, Management

Education
Marquette University   2001 — 2004
MA, Unearned, Theology

University of Wisconsin-Madison   1994 — 1998
BA, Philosophy, History

Experience
Aurora Health Care  December 2014 - Present
Pivotal Point, LLC   October 2011 - Present
U.S. HealthWorks   February 2014 - December 2014
Journal Broadcast Group  July 2013 - February 2014
Pi Sigma Epsilon  November 2012 - July 2013
University of Wisconsin Milwaukee School of Continuing Education  January 2010 - October 2012
American Society for Quality   October 2008 - January 2010
American Society For Quality   October 2007 - October 2008
Metroparent Magazine  2003 - 2007
BAX Global  1993 - 2003

Skills
Intangible Sales, Collaborative, Fun, Advertising Sales, Salesforce.com, Sales Management, 15+ Years of Sales..., Business Networking, Sales Presentations, Presenter, Training &..., Advertising, Team Building, Business Management, Innovation, Leadership Development, Team Leadership, New Business Development, Organizing, Sales Process, Training, Sales, Management, Leadership, Organizational..., Marketing, Marketing Communications, Teamwork, Social Media, Public Speaking, Program Management, Account Management, Recruiting, Coaching, Fundraising, Digital Media, New Media, Social Networking, Networking, Time Management, Online Marketing, Marketing Strategy, Public Relations, Lead Generation, Event Planning, Business Development, Social Media Marketing, Event Management, Marketing Research, Email Marketing

Education
Alverno College   1995 — 2000
Bachelor of Arts with Honors, Business Management

Experience
Google  July 2013 - Present
Sability  January 2013 - July 2013
Sability  June 2012 - January 2013
Sability  April 2012 - June 2012
EPAY Systems  July 2011 - April 2012
EPAY Systems  January 2010 - July 2011
Human Development & Leadership at American Society for Quality   December 2009 - July 2010
American EPAY   March 2009 - December 2009
American Society for Quality   June 2008 - December 2009
Harvard Maintenance, Inc.   September 2003 - March 2009

Skills
Time and Labor..., Multi-state Payroll, SaaS, automated timekeeping, Business Analysis, Operations, Operations Management, Software Implementation, Implementation Services, TLM, Union, Business Requirements, Quality Management, management..., Payroll, Integration, UAT, EPAY Systems, WinTeam, Workforce Management, Attendance, Customer Relations, Process Improvement, Change Management, Business Process..., Problem Solving, Organizational..., Cross-functional Team..., Compliance, Customer Service, Consultative Selling, Process Engineering, Microsoft Office, Public Speaking, Account Management, Business Process, Continuous Improvement, Project Planning, Requirements Gathering, Social Media, Mentoring, Pre-sales Consultancy, Labor Management, Time Management, Consulting, Agile Methodologies, Manage client..., Attendance Management, User Acceptance Testing, Training

Education
Ashford University   2008 — 2010
BA

QAI - Training for Quality   2006 — 2006
Certificate

Northern Illinois University   1998 — 2000
BS

Southern Illinois University, Carbondale   1996 — 1998

Experience
Meetings & Incentives Worldwide, Inc.   July 2015 - Present
Omega World Travel / Omega Meetings & Incentives   August 2012 - June 2015
Technical Enterprises, Inc.   April 2010 - August 2012
Svinicki Association Management, Inc. (SAMI)   December 2008 - November 2009
American Society for Quality   June 2006 - November 2008
Peterson, Johnson & Murray, S.C.   July 2001 - June 2006
Milwaukee Brewers Baseball Club  April 2005 - August 2005

Skills
Event Management, Conferences, Event Planning, Outlook, Social Media, Excel, Customer Service, Trade Shows, Research, Supervisory Skills, Budgeting, Microsoft Office, PowerPoint, Word, Volunteer Management, Customer Relations, Problem Solving, Promotions, Vendor Relations, Advertising, Contract Negotiation, Negotiation, Meeting Planning, Special Events, Social Networking, Non-profits, Newsletters, Social Media Marketing, Logistics, Account Management, Scheduling, Marketing Communications, Access, Administration, Fundraising, Microsoft Excel, Nonprofits, Management, Project Planning, Program Management, Project Management, Budgets, Marketing, Hospitality, Corporate Events, Hotels, Leadership, Hospitality Industry, Tourism, Sales

Education
Madison Area Technical College   2003 — 2006
Associate, Meeting and Event Management

Milwaukee Area Technical College   2010 — 2010
Restaurant Management Certificate

Experience
AT&T Network Operations  September 2014 - Present
Unisys  August 2012 - September 2014
LAN/WAN Professional  November 2012 - February 2013
American Society for Quality   July 2011 - September 2012
Verizon Communications  March 2006 - November 2010
Fidelity Bank PLC.  March 2002 - September 2005
Shell Petroleum Development Company (SPDC)   1996 - 1997

Skills
Cisco Technologies, TCP/IP, Technical Support, EIGRP, OSPF, Telecommunications, BGP, HSRP, VRRP, MST, Change Management, Network Security, Configuration Management, VLAN, Cisco IOS, VoIP, Process Improvement, BGP, Outside Plant, Project Coordination, Operations Management, Thought Leadership, Graphic Design, Technology..., Network Architecture, Network Intrusion..., Problem Solving, Systems Analysis, Visionary, Analytical Abilities, Applications Support, Cybersecurity risk..., RIP, Critical Infrastructure..., Business Impact..., National Cybersecurity..., Digital Forensics, Cryptography

Education
Colorado Technical University   2015 — 2018
Doctoral Student in Computer Science, Systems and Information Assurance

University of Maryland University College   2013 — 2014
M.S, Cybersecurity Policy

University of Maryland University College   2010 — 2012
Master of Science in Information Technology (MSIT), Telecommunications Management

University Of Ado-Ekiti   1991 — 1998
Bachelor of Engineering, Electrical & Electronics Engineering

Experience
Active Body Wellness   June 2011 - Present
Massage Envy  November 2009 - May 2012
Arvasi Life Spa   December 2007 - November 2009
American Society for Quality   July 2002 - January 2008
American Society for Quality   2002 - 2008

Skills
Integrative massage..., Deep Tissue Massage, Hot & cold stone massage, Craniosacral Therapy, Swedish, Prenatal, aromatherapy, tension & migraine..., Aromatherapy, Therapists, Therapeutic Massage, Prenatal Care, Relaxation, Cupping, Chair Massage, Trigger Point Therapy, Myofascial Release

Education
Lakeside School of Massage Therapy   2006 — 2007
Certificate of massage, massage therapy

Gateway Technical College-Racine   1989 — 1992
Associate degree, Accounting

Experience
American Society for Quality   July 2014 - Present
American Society for Quality   January 2014 - Present
American Society for Quality   July 2010 - Present
Abbott Nutrition  September 1988 - Present
American Society for Quality   2005 - 2010

Skills
Quality Systems, Quality Management, Quality Engineering, Quality Auditing, Quality Assurance, Software Quality, Project Management, Risk Management, Validation, Management, Design Control, Continuous Improvement, Process Improvement, Six Sigma, Manufacturing, Quality System, Quality Control, Operational Excellence, ISO, Process Simulation, CAPA, Process Engineering, Supplier Quality, Leadership, Business Process..., FDA, Root Cause Analysis, Lean Manufacturing, Cross-functional Team..., DMAIC, Medical Devices, ISO 13485, GMP, V&V

Education
University of Wisconsin-Madison   1979 — 1980
Masters, Biomedical Engineering

Marquette University   1974 — 1978
BS Engineering, Biomedical / Electrical

Experience
AMERICAN SOCIETY FOR QUALITY   1999 - Present

Education
DePaul University   1992 — 1996
Bachelor of Arts (BA)

Milwaukee Hamilton High School   1988 — 1992

Experience
Process Improvement & Quality Management Consulting Services   2013 - Present
Toyo Engineering Canada Ltd.  2012 - 2012
Energy Quality Solutions   2009 - 2012
CIMMARON Engineering Ltd.   2008 - 2009
American Society For Quality   2006 - 2007
VETCO International   2004 - 2006

Skills
Engineering, Pipelines, Quality Management, ISO, Transformation..., Integrity Management, Integrated Management..., Project & program..., Training & Facilitation, Strategic Planning, Lean Six Sigma, Training, Occupational Health, Manufacturing, Continuous Improvement, Inspection, Petroleum, Quality Assurance

Education
Cairo University
Bachelor & Masters, Industrial Engineering

Experience
MRA - The Management Association  July 2014 - Present
Food Pantry of Waukesha County   July 2012 - Present
University of Wisconsin Milwaukee, School of Continuing Education  April 2012 - July 2014
O'Connor Direct Marketing, LLC   May 2008 - April 2012
Bader-Rutter  March 2007 - May 2008
American Society for Quality   January 2006 - March 2007
Reiman Publications  August 1997 - January 2006

Skills
Direct Marketing, Direct Mail, Marketing Strategy, Email Marketing, Project Management, Market Planning, Copy Editing, Social Media Marketing, Customer Retention, Marketing Communications, B2B, Budgets, Leadership, Strategy, Marketing, Brand Development, Online Marketing, SEO, Newsletters, Strategic Planning, Management, Digital Strategy, Campaigns, Integrated Marketing, Advertising, Interactive Marketing, Relationship Marketing, Program Management, Online Advertising, Digital Marketing, Marketing Management, Public Relations, Copywriting, Organizational...

Education
Mercy College   2001 — 2003
MS, Direct Marketing

University of Wisconsin-Madison   1987 — 1991
BA, Journalism

Homestead High   1983 — 1987

Experience
American Society for Quality   2006 - Present
ASQ  October 1999 - July 2006
Reiman Publications  1998 - 1999

Skills
Content Development, Business Management, Contract Negotiation, Analysis, Budget Development, Content Management, Direct Mail, Publishing, Writing, Copywriting, Marketing Communications, Editing, Marketing Strategy, E-commerce, Corporate Communications, Online Marketing, Product Development, Product Management, Production Management, Book Production, Book Design, Book Covers, Project Management, Online Advertising, Books, Budget Setting, Budget Monitoring, Management, Technical Writing, Marketing, Coaching, Market Research, Social Media, Copy Editing, CRM, Proposal Writing, Lead Generation, Newsletters, Magazines, Published Author, Content Strategy, Web Content, Marketing Management, Blogging, Email Marketing, Press Releases, Editorial, Proofreading, Advertising, Web Content Management

Education
Marquette University   1989 — 1994
Bachelor of Arts, History and Philosophy

Thomas More High School   1983 — 1987
College Prep

Experience
Fors Marsh Group  May 2010 - Present
Derse  September 2009 - May 2010
Potawatomi Business Development Corporation   November 2007 - February 2009
American Society for Quality   October 2006 - November 2007
Kohnke Hanneken   October 2005 - September 2006
VISIT Milwaukee  2004 - 2005

Skills
Marketing Strategy, Public Relations, Social Media Marketing, Media Relations, Copywriting, Social Media, Trade Shows, Relationship Management, Integrated Marketing, Marketing Communications, Social Media Measurement, Press Releases, Brand Management, Email Marketing, Newsletters, Corporate Communications, Online Advertising, Social Marketing, Web Content Management, Content Marketing, Advertising, Facebook, Blogging, Brand Development, Marketing, Corporate Branding, Relationship Marketing, Leadership, Direct Marketing

Education
The School of the Art Institute of Chicago   2012 — 2014
Graphic Design Certificate

Marquette University   2001 — 2005
PR

Benet Academy

Experience
Aurora Advanced Healthcare  December 2012 - Present
American Society for Quality   July 2008 - December 2012
Harley Davidson Motor Company  July 2007 - July 2008
Brady Marketing Group  2006 - 2007
Caffeine Communications  2005 - 2006
Johnson Controls  2005 - 2005

Skills
Internal Communications, Public Relations, Social Media, Editing, Facebook, Integrated Marketing, Leadership, Marketing, Management, Newsletters, Social Media Marketing, Strategic Communications, Marketing Communications

Education
Marquette University   2000 — 2005
Bachelor's, Communications

Wisconsin Lutheran High School

Experience
ESG-UQAM  1985 - Present
École des sciences de la gestion (ESG UQAM)   1995 - 2015
École des sciences de la gestion (ESG UQAM)   1995 - 2015
École des sciences de la gestion (ESG UQAM)   1995 - 2015
American Society for Quality   2004 - 2010
Université Paris-Dauphine  1998 - 2010
Price Waterhouse Coopers  1980 - 1984

Skills
Process Design, Process Management, Change Management, Continuous Improvement, Teachers, Teacher Training, Strategic Planning, Management Consulting, Team Management, Project Management, Coaching, Analysis, English, Consulting

Education
   1973 — 1976
Ph.D., Business

Université de Montréal - HEC Montréal
MBA

Experience
Mead Johnson Nutrition  September 2014 - Present
Unisys Corporation  June 2009 - September 2014
American Society for Quality   January 2013 - January 2014
ASQ Saint Louis Section   2001 - 2010
Anheuser-Busch Companies, Inc.   April 2000 - February 2009
ANHEUSER BUSCH COMPANY   2000 - 2009
Corning Incorporated  1987 - 1998

Skills
Continuous Improvement, Process Improvement, Supply Chain Management, Statistics, Team Leadership, Design of Experiments, Analysis, Six Sigma, Training, Leadership, Manufacturing, Quality Management, Lean Manufacturing, Business Process..., Cross-functional Team..., Operational Excellence, Process Engineering, Program Management, Quality Assurance

Education
Loyola University New Orleans   2007 — 2011
Masters in Pastoral Studies, Theology/Theological Studies

Purdue University   1983 — 1985
MS, Statistics

Experience
BMO Financial Group  July 2011 - Present
Marshall & Ilsley Corporation  August 1998 - June 2011
American Society for Quality   May 1992 - August 1998
Roger Lex & Associates   February 1989 - May 1992
William Eisner & Associates   March 1988 - February 1989
Rockwell Automation  1978 - 1988

Skills
Online Sales, Web Merchandising, Online Merchandising, Website Conversion, Internet Strategy, E-commerce Consulting, P&L Management, Strategy, Product Development, Brand Development, Sales, Advertising, E-commerce, Leadership, Management, Digital Marketing, Marketing, Contract Negotiation, Merchandising, Banking, Creative Direction, B2B, Marketing Communications, Mergers & Acquisitions, Financial Services, Integrated Marketing, Product Management, Mobile Devices, CRM, Direct Marketing, Customer Acquisition, Customer Experience, Customer Retention, Team Management, Product Marketing, Solution Focused, Operations Management, Strategic Partnerships, Segmentation, Marketing Research, Competitive Analysis, Email Marketing, Cross-functional Team..., Online Marketing, Marketing Management, Business Development, Retail, Market Research, Lead Generation, Marketing Strategy

Education
John Carroll University   1980 — 1981
Post-Grad Studies, Business Administration

Kent State University   1974 — 1978
BFA, Graphic Design

St. Joseph High Scool   1971 — 1974

Experience
American Society for Quality   September 2009 - Present
American Society for Quality   July 2009 - Present
Multi-Seals, Inc.   2006 - Present
control systems inc  2003 - 2006
savings bank of manchester  2000 - 2002

Skills
Quality Assurance, Quality System, Quality Management, Operations Management, Iso 9000, Lean Manufacturing, Continuous Improvement, Supplier Quality, SPC, Six Sigma, Root Cause Analysis, Aerospace, Manufacturing, Auditing, TQM

Education
Manchester Community College
Computer Science

Experience
TRS Packaging   January 2010 - Present
S.M. Electronics   1986 - February 2010
American Society for Quality   2008 - 2009
Avox Systems Inc.  2004 - 2009
Carleton Technologies Inc.  1996 - 2004
The Exolon-ESK Company   April 1992 - December 1993
The Carborundum Co.   1977 - 1991

Education
Erie Community College
A.A.S, Electrical Technology

State University of New York College at Buffalo
Bachelor, Electronics

Experience
Ornamental Pond Fish, Inc.   July 2000 - Present
TQM Systems   June 1993 - Present
American Society for Quality   1987 - Present
Automotive Industry Action Group (AIAG)   1997 - 2010
ASQ  2005 - 2006
The Dow Chemical Company  February 1965 - June 1993

Skills
Research, Reliability, Budgets, Supply Chain, Performance Metrics, Change Control, Root Cause Analysis, Quality System, Quality Management, ISO, Six Sigma, Lean Manufacturing, Continuous Improvement, TQM, Process Improvement, Quality Assurance, Process Engineering, Operational Excellence, Manufacturing, Iso 9000, ISO 14001, SPC, Internal Audit, Quality Auditing, DMAIC, Value Stream Mapping, Engineering, Kaizen, Product Quality, PPAP, TS16949, FMEA, Supplier Quality, Automotive, Program Management, Quality Control, Toyota Production System, Industrial Engineering, Training, Design of Experiments, 5S, APQP, Manufacturing..., Manufacturing..., Kanban, ISO 13485, Minitab, Black Belt, Cross-functional Team..., CAPA

Education
Louisiana State University   1963 — 1965
MSME

Louisiana State University   1957 — 1961
BSME

Istrouma High School   1955 — 1957
Diploma

Experience
ASQ  January 2014 - Present
American Society for Quality   April 2011 - Present
Lake Region Medical  January 2015 - Present
Quality Lean Solutions   July 2014 - January 2015
Nypro  July 2013 - June 2014
DynisCo  May 2011 - July 2013
Dynisco  May 2011 - July 2013
American Society for Quality   July 2010 - June 2011
Boston Scientific  April 2006 - May 2011
Aspect Medical Systems  June 2005 - April 2006

Skills
Medical Devices, Operational Excellence, Six Sigma, Lean Manufacturing, Quality Management, Kanban, Quality System, Kaizen, Supplier Quality, Manufacturing, ISO 13485, Process Improvement, Cross-functional Team..., Root Cause Analysis, SPC, Continuous Improvement, Value Stream Mapping, FDA, DMAIC, Quality Control, FMEA, Quality Assurance, Product Development, 5S, CAPA, Minitab, Validation, Design of Experiments, Engineering, Quality Auditing, Manufacturing..., Design for Manufacturing, Design Control, Supply Management, ISO, Quality Engineering, Black Belt, R&D, TQM, Business Process..., Manufacturing..., Process Simulation, Green Belt, Supply Chain, Process Engineering, Iso 9000, GMP, Quality Systems, CQE, V&V

Education
Regis College   2007 — 2009
Graduate Certification

Bentley University   1999 — 2001
Certificate

Lesley School of Management   1993 — 1995
Master of Science (MS)

University of Massachusetts at Lowell
Bachelor's Degree

Joseph Keefe Technical Vocational High School   1979 — 1983
Diploma

Experience
Consultant to various companies   2009 - Present
JCR Enterprises, Inc.   May 2001 - Present
Northern Illinois University  2015 - 2015
Keller Graduate School of Management  May 2011 - March 2014
ASQ Fox Valley Chapter   2013 - 2013
American Society for Quality   October 2011 - October 2011
YMCA of the USA  September 2007 - August 2008
Flex Execs   2005 - 2007
Zurich North America  June 2005 - July 2006
FPMI Solutions  2002 - 2004

Skills
Change Management, Leading Diverse Teams, Leading Change, Organizational..., Organizational Behavior, Certified Project..., Certified Six Sigma..., Senior Professional in..., ITIL v3 Foundations..., Labor Relations, National Recruiter, Human Resources Director, Human Resources..., Benefits Negotiation, Compensation & Benefit, Human Resources..., Human Resources..., Human Resources..., Microsoft Project, Microsoft Office, Union Experience, Union Relations, Traning and Development, Six Sigma tools, Lean Tools, Recruitment and..., Performance Management, Performance Consulting, Adjunct professor, Experienced Trainer, Leadership Trainer, Analytical Acumen, Strategic Planning, profit loss..., Management Consulting, HR Consulting, Consulting, Trusted Advisor, Analytical Skills, MS Project, Six Sigma, Manufacturing, Training, Recruiting, Process Improvement, Human Resources, College Recruiting, Project Management, Talent Management, Leadership

Education
Benedictine University   1993 — 1998
MBA and MSMOB

DePaul University   1980 — 1984
BS, Commerce

Microtrain Technologies

Experience
White Hart Associates, Quality Management Consulting   July 1997 - Present
American Society for Quality   2009 - 2011

Skills
Business Process..., Quality Assurance, Quality Management, Process Improvement, Lean Manufacturing, Six Sigma, Iso 9000, Process Engineering, Root Cause Analysis, Training, Testing, Quality System, Auditing, Program Management, ISO, PMP, Continuous Improvement

Education
The Johns Hopkins University   1964 — 1968
Master of Science in Management Sciene

Syracuse University   1959 — 1964
Master of Science in Electrical Engineering, Electrical Engineering

Manhattan College   1954 — 1958
Bachelor of Electrical Engineering, Electrical Engineering

Experience
Magna Powertrain  November 2013 - Present
Daimler Trucks North America  August 2008 - November 2013
American Society for Quality   March 2006 - January 2012
American Society for Quality   March 2005 - January 2012
Detroit Diesel  January 2008 - September 2008
Detroit Diesel  June 2005 - January 2008
Caterpillar, Mossville   August 2004 - June 2005
GE Wind  January 2004 - August 2004

Skills
Six Sigma, Quality Auditing, Problem Solving, Kaizen, Lean Manufacturing, Teaching, Project Management, Statistical Software, Program Management, Process Improvement, Continuous Improvement, Root Cause Analysis, Minitab, FMEA, Engineering, Manufacturing, Quality Assurance, Black Belt, Operational Excellence, SAP, Value Stream Mapping, Testing, Quality Management, DMAIC, 5S, SPC, PPAP, APQP

Education
University of Michigan   2007 — 2011
M.B.A, Supply Chain Management

Eastern Michigan University   2001 — 2004
Master’s Degree, Industrial Engg, A-

Amrita University   1996 — 2000
Bachelor of Science, Production Engineering

Experience
Wise Quality America   July 2013 - Present
St. Luke's Hospital   2011 - Present
qMetrix Group   2005 - Present
Physicians' Clinic of Iowa  1998 - Present
Physicians' Clinic of Iowa  2001 - 2013
American Society for Quality   2008 - 2009
MBNQA Examiner Board   2003 - 2005
Lutheran General Hospital  March 1994 - February 1998

Skills
Surgery, Quality Management, Quality Systems, Process Improvement, Team Building, Strategic Planning, Management Consulting, Public Speaking, Research, Compliance, Quality Assurance, Continuous Improvement, Writing, Health, Business Strategy, Administration, Clinical, Risk Management, Healthcare, Teaching, Documentation, Clinical Research, Quality System, Healthcare Management, Informatics, Hospitals, Quality Improvement, Healthcare Information..., Patient Safety, Public Health, EHR, Medical Education, Board Certified, Medicine, EMR, Healthcare Consulting, Software Documentation, General Surgery, Internal Medicine, Health Policy, Disease Management, Critical Care, Physician Relations, Pediatrics, Physicians

Education
Duke University   1981 — 1982
Fellowship certificate, Fellowship in Electrophysiology

University of Chicago - The Pritzker School of Medicine   1974 — 1981
Residency in General and Thoracic Surgery

University of Iowa Roy J. and Lucille A. Carver College of Medicine   1970 — 1974
M.D., Medicine

Carleton College   1967 — 1970
BA, Government and International Relations

Experience
DB ONE Project Group   February 2014 - Present
Orchid Orthopedic Solutions  August 2013 - February 2014
Dowding Industries, Inc.   November 2011 - July 2013
Dowding Industries Inc.  December 2010 - October 2011
DB ONE Project Group   July 2008 - December 2010
General Motors  2007 - 2008
General Motors  2006 - 2007
General Motors  2000 - 2006
General Motors  1997 - 2000
American Society for Quality   1993 - 1997

Skills
Continuous Improvement, Lean Manufacturing, Root Cause Analysis, Quality Management, APQP, Automotive, FMEA, SPC, Program Management, Value Stream Mapping, Engineering, Leadership, Change Management, Project Management, GD&T, Machining, Teaching, Coaching, Inspection, Calibration, Stamping, Corrective Actions, Association Management, General Management, Mentoring, Metrology, Cross Functional Team..., Course Development, Instruction, Presentations, Process Development, Process Implementation, Quality Systems Design, Control Plan, Problem Prevention, Quality Systems..., ISO 9000 Implementation, ISO 9000 Auditing, Layered Process Auditing, Problem Detection, Problem Containment, PPM Reduction, CMM Programming, CNC Programming, Systems Configuration, Prototype, Production, Fabrication, Assembly, Supplier Quality

Education
Northwood University
Bachelor Degree, Business Administration

Project Management Institute
Certified Project Management Professional (PMP), Project Management

General Motors Engineering Metrology Program   1986 — 1990
Certified Engineering Metrologist, (GDT, On-line CMM Programming, Off-line CMM programming, Surface Finish, Unigraphics, Valisys, etc.)

American Society for Quality
Certified Mechanical Inspector (CMI), Metrology

American Society for Quality
Certified Quality Engineer (CQE), Quality Engineering

American Society for Quality
Certified Quality Technician (CQT), Quality Assurance

Lansing Community College
Associate Degree, Quality Assurance

General Motors Skilled Trades Apprenticeship Program   1980 — 1984
Journeyman Toolmaker

Waverly High School

Experience
Blue Shield of California  March 2013 - Present
American Society for Quality   February 2013 - December 2014
Health Net  March 2010 - March 2013
Delegata  December 2006 - February 2010
Blue Shield of California  May 2006 - November 2006
Mattel  December 1998 - August 2005
Disney Consumer Products  1997 - 1998
Leadership California   1996 - 1997
Positive Impact Consulting   1988 - 1995

Skills
Enterprise Change /..., Project / Program..., Quality / Lean Six Sigma, Enterprise Architecture, Business / IT Alignment, PMP, Performance Improvement, Strategic Planning, Culture Change, ECM, COBIT, Strategic Communications, IT Governance, IT Strategy, IT Risk, Change Management, Information Technology..., Project Management, Information Technology, Six Sigma, Governance, Business Process, Enterprise Content..., Organizational..., Process Improvement, Business Transformation, Program Management, Process Quality..., Management Consulting, SDLC, Process Engineering, Business Process..., Business Analysis, Integration, ITIL, Management, Analysis, Training, Leadership, Consulting, PMO, Team Building, Enterprise Software, Data Analysis, Vendor Management, Product Development, Business Intelligence, Cross-functional Team..., Software Project..., Requirements Analysis

Education
California State University-Sacramento   1989 — 1993
BA, Economics and Communication Studies

Burbank Academy   1985 — 1989

Experience
American Society for Quality   January 2014 - Present
ASQ  July 2009 - Present
Self-employed  January 2014 - Present
Whelan Machine & Tool / Gremada Industries   June 2012 - January 2014
Conco Inc  April 2009 - December 2011
Hitachi Cable - Indiana, Tier 1 automotive   May 2006 - January 2009
MISA Metals, Tier 1 automotive   April 2005 - February 2006
Linak U.S., Linear Actuator Manufacturer   August 2003 - October 2004

Skills
Quality Management, Quality Assurance, CQE, Lean Manufacturing, ISO and variants, Military Standards /..., CQA, CQIA, CQPA, CQI, CQT, TS16949, Automotive, Supplier Auditing, Internal Audit, Calibration, Quality Systems, Quality Engineering, ISO, SPC, Root Cause Analysis, Inspection, Quality Auditing, Supplier Quality, CAPA, 5S, Process Capability, Continuous Improvement, Minitab, Auditing, GD&T, Supplier, Quality Tools, Manufacturing, ISO 17025, Process Improvement, Cost Reduction, Documentation, Manufacturing Management, Poka Yoke, Operational Excellence, Kanban, Supplier Management, Problem Solving, Metrology, PPAP, APQP, FMEA, Product Quality, Quality System

Education
Jefferson Community College   1997 — 2000
AAS, Quality Technology

Tulsa Community College   1993 — 1996
Certificate of Completion, Quality Technology

Experience
SixSigma.US   September 2005 - Present
American Society for Quality   September 2004 - Present
Quality First Training Services   April 1998 - Present
TD Wealth  January 2010 - March 2011
HKPO Proactive Solutions   May 2009 - September 2009
Quality & Productivity Solutions, Inc.   2006 - 2009
Six Sigma Qualtec  2005 - 2006
Ford Motor Company  2002 - 2005
Washington Mutual  2003 - 2004
Ford Training   1998 - 2003

Skills
Statistics, Six Sigma, Problem Solving, DMAIC, Lean Manufacturing, Kaizen, Value Stream Mapping, Lean Sigma, 5S, Toyota Production System, Kanban, Theory of Constraints, Kaizen Facilitation, Root Cause Analysis, TRIZ, SPC, Project Mamangemet, Course Design and..., Workshop Facilitation, Operational Excellence, Process Engineering, TQM, Design of Experiments, Green Belt, Continuous Improvement, Black Belt, Business Process, Minitab, Quality Management, Process Improvement, FMEA, Business Process Mapping, Leadership, Data Analysis, Business Process..., ISO, DFSS, Cross-functional Team..., Training, Performance Improvement, Quality Assurance, PDCA, Quality System, Iso 9000, Process Excellence, Lean Transformation, Quality Auditing, Poka Yoke, Lean Thinking, 5 Why

Education
University of Guelph   1977 — 1981
B. Sc. Honours, Statistics

Concordia University

Experience
Morton College  June 2015 - Present
Morton College  May 2014 - June 2015
Morton Community College   October 2009 - May 2014
Lake Forest Graduate School of Management  April 2010 - April 2014
American Society for Quality   June 2005 - December 2011
City Colleges of Chicago  August 2005 - October 2009
Illinois Institute of Technology  January 2008 - May 2009
SPX Corporation  December 1994 - August 2005
Weber Stephen Products Company  March 2001 - December 2004
Philips  February 1998 - January 2001

Skills
Six Sigma, Manufacturing, CQE, Teaching, PMP, ASQ, Reliability Engineering, Higher Education, Adult Education, Leadership Development, Instructional Design, Staff Development, Organizational..., Leadership, E-Learning

Education
League for Innovation in the Community College   2014 — 2014
Executive Leadership Institute (ELI), Class of 2014

Northern Illinois University   2008 — 2015
Ed.D, Adult and Higher Education. Concentration in Human Resource Development

Harvard University Graduate School of Education   2014 — 2014
Institute for Educational Management IEM

Cornell University   2012 — 2013
Professional Certificate in Executive Leadership

Stanford University   2012 — 2013
Professional Certificate in Strategic Decision and Risk Management

University of North Alabama   2008 — 2010
MBA, HEALTH CARE MANAGEMENT

Illinois Institute of Technology   2002 — 2004
MS, Manufacturing Technology and Operations

Institute of Business Administration (IBA)   1996 — 1999
MBA, International Business

NED University of Engineering and Technology   1986 — 1992
BSEE, ELECTRICAL ENGINEERING

Experience
Dreyer & Associates LLC.   May 2009 - Present
Cygnus Business Media  September 2006 - April 2009
American Society for Quality   October 2003 - September 2005
Elsevier Advanced Technologies   April 2000 - January 2003
VNU Business Publications  1997 - 1999
Macfadden Trade Publishing   1994 - 1996
Rosecliff Investors   1988 - 1989

Skills
SharePoint, Windows, Outlook Express, Blackberry, iPhone, Account Management, Online Advertising, Sales Management, Integrated Marketing, Sales, Marketing, Publishing, Trade Shows, Online Marketing, Advertising, Digital Marketing, Strategic Partnerships, Social Networking, Social Media, SEO, Marketing Communications, Direct Marketing, Digital Media, Copywriting, Brand Development, Digital Strategy, Direct Mail, Entrepreneurship, Mobile Marketing, Newsletters, PPC, SEM, Web Analytics, Website Development, Web Marketing, Content Strategy, Start-ups, Content Management

Education
Berklee College of Music   1984 — 1987
Degree

Walden High School, New York City, NY   1980 — 1983
Degree

Holmdel High School, Holmdel, NJ   1979 — 1980
Degree

Experience
WILSONWEST, Inc.   March 2013 - Present
Mal Warwick Associates  April 2012 - March 2013
WILSONWEST, Inc.   August 2011 - January 2012
American Medical Association  May 2007 - July 2011
International Engineering Consortium  December 2005 - May 2007
American Society for Quality   March 2000 - December 2005
American Society for Quality   January 1990 - March 2000

Skills
Non-profits, Event Planning, Marketing, Nonprofits, Project Management, Direct Mail, Email Marketing, Event Management, Advertising

Education
Carroll College   1985 — 1989
Bachelors, Business Administration

Experience
PAVE  May 2012 - Present
Michelle Burmeister   March 2013 - Present
Chamness Group  March 2011 - May 2012
The Mark Travel Corporation  August 2008 - March 2011
The Mark Travel Corporation  February 2007 - August 2008
American Society for Quality   August 2006 - February 2007
Children's Hospital & Health System Foundation   May 2004 - August 2006
Children's Hospital & Health System Foundation   June 2003 - October 2003
Milwaukee Wave  May 2002 - May 2003

Skills
Graphic Design, Creative Direction, Email Marketing, Marketing Communications, Social Media Marketing, Strategic Planning, Fundraising, Marketing Strategy, Public Relations, Event Planning, Blogging, Promotions, Press Releases, Social Media, Marketing, Advertising, Public Speaking, Writing, Event Management, Facebook, Newsletters, Editing, Nonprofits, Trade Shows, Proposal Writing, Crisis Communications, Strategy, Leadership, Business Development, Budgets, Sponsorship, Management

Education
Marquette University   2002 — 2004
Bachelor of Arts (B.A.), Public Relations

North Central College   2000 — 2002
Organizational Communications and Marketing

Wauwatosa West High School   1996 — 2000

Experience
J E Whichard & Associates   2009 - Present
American Society for Quality   2010 - 2013
American Society for Quality   2010 - 2013
WR Grace  1983 - 2009

Education
Loyola University Maryland   1995 — 1998
MBA, General Business

Experience
ProHealth Care  November 2011 - Present
Foley & Lardner, LLP   May 2004 - October 2010
American Society for Quality   October 1997 - May 2004
ALLCOM of Wisconsin, Inc.   April 1997 - October 1997

Skills
Human Resources, Payroll, Employee Benefits, HRIS, Ceridian, Accounting, Process Improvement, Training, Microsoft Excel, General Ledger, Budgets, Accounts Payable, Journal Entries, Microsoft Office, Customer Service, Invoicing, Strategic Planning, Data Analysis, Benefits Administration, Spreadsheets, Access, SuccessFactors, Business Objects, Project Management, Applicant Tracking..., FMLA, Onboarding, Software Documentation

Education
Lakeland College   1996 — 1998
B.A., Accounting

Experience
Honeywell International (HomMed)   July 2007 - Present
GE Healthcare  October 2004 - June 2007
Manpower International  2003 - 2004
American Society for Quality   2000 - 2003
Blue Cross Blue Shield of Wisconsin  January 1998 - November 2000
US Bank  1990 - 1998

Education
Marian University
BA, Marketing

Experience
Dee Zee, Inc  July 2015 - Present
Dee Zee, Inc  February 2015 - Present
HandEra Inc.   October 2013 - Present
American Society for Quality   January 2008 - Present
John Deere  October 2012 - August 2013
Harley-Davidson Motor Company  May 2011 - October 2012
ALMACO  January 2008 - April 2011
Vermeer Manufacturing  January 2006 - January 2008
Skyjack  1997 - September 2002

Skills
Quality System, Continuous Improvement, Value Stream Mapping, Six Sigma, FMEA, Iso 9000, Process Improvement, Operational Excellence, APQP, Program Management, Supplier Quality, Quality Management, Lean Manufacturing, Change Management, Business Process Mapping, SPC, CAPA, Engineering, DMAIC, Humorist, 5S, Kaizen, ISO, Quality Auditing, Root Cause Analysis, Minitab, TQM, TS16949, Product Quality, ISO/TS 16949, Manufacturing..., ISO 9000

Education
Iowa State University

Experience
ASQ  January 2013 - Present
ASQ  July 2010 - December 2012
Intel Corp  July 1995 - January 2011
American Society for Quality   July 2004 - June 2010
ASQPDX   2001 - 2007
Mentor Graphics  1990 - 1994
CAECO   1986 - 1989

Skills
ASQ, Quality Assurance, Team Building, Program Management, Quality Management

Education
Duke University   1963 — 1965

Experience
MITRE  November 2012 - Present
Malcolm Baldrige National Quality Award  2008 - Present
American Society for Quality   1993 - Present
Federal Working Group  April 2012 - November 2012
Booz Allen Hamilton, Inc.   April 1998 - April 2012
SAIC  1994 - 1998
IBM Corporation  1968 - 1998
U.S. Army   1969 - 1971

Skills
Executive Advisor in..., Executive Coaching, Organizational..., Organizational..., Strategic Planning, Business Strategy, Business Transformation, Executive Management, Management Consulting, Quality Management, Continuous Improvement, Balanced Scorecard, Quality Systems, Quality Assurance, Baldrige, ISO 9001, ISO standards, Six Sigma, Quality, Team Leadership, Operational Excellence, Risk Management, Leadership, Project Management, Leadership Development, Program Management, Malcolm Baldrige, Strategy, Business Process..., Governance, Change Management, Cross-functional Team..., Performance Improvement

Education
Gannon University
Bachelor of science, Mechanical Engineering

The George Washington University
MS, Solid Mechanics

Round Table Group
Certificate, Business Strategy

MoreSteam University
•Certificate, Lean Six Sigma

Experience
Harley-Davidson Motor Company  June 2014 - Present
ManpowerGroup  March 2010 - May 2014
Rockwell Automation  April 2005 - February 2010
American Society for Quality   2001 - 2005
Mark Travel   1994 - 2001

Skills
Corporate Communications, Public Relations, Event Planning, Community Relations, Internal Communications, Budgeting, Annual Reports, Media Relations, Employee Engagement, Copywriting, Editing, Writing, Crisis Communications, Communications Strategy, Strategic Communications, Event Management, Strategic Planning, Change Management, Public Speaking, Budgets, Marketing, Newsletters, Strategy, Leadership, Community Development, Human Resources, Brand Management, Creative Direction, Communication Training, Marketing Communications, Press Releases, Speech Writing

Education
Marquette University   1987 — 1997
Master of Arts (M.A.), Communications

Marquette University
Bachelor of Arts (B.A.), Public Relations

Experience
American Society for Quality   September 2012 - Present
Northwestern Mutual  April 2012 - August 2012
University of Wisconsin - Whitewater  August 2011 - April 2012
University of Wisconsin - Whitewater  August 2011 - April 2012
Blackhawk Technical College  January 2010 - August 2011
Northwestern Mutual  October 2008 - March 2009
Quad/Graphics  December 2005 - August 2008
Quad/Graphics  May 2001 - December 2005
People's Bank, Sri Lanka   April 1991 - May 1999

Skills
Web Applications, Website Development, SQL, Microsoft SQL Server, JavaScript, ASP.NET, Visual Studio, VB.NET, Web Development, Java, CSS, Databases, Programming, Software Development, XML, Database Design, HTML, AJAX, HTML 5, MySQL, Requirements Analysis, Software Documentation, UML, Visual Basic, Windows, XP

Education
Carroll University   2001 — 2007
Master of Software Engineering, Software Engineering

Carroll University   1999 — 2001
B.Sc, Software Engineering / Math

Algona High School   1981 — 1982
High School Diploma

Experience
St. Jude Medical  June 2013 - Present
CareFusion  2012 - June 2013
ASQ, Temecula Valley section   July 2011 - June 2013
Abbott Vascular  August 2008 - January 2012
American Society for Quality   April 2011 - December 2011
American Society for Quality, Temecula Valley section   July 2009 - June 2011
Abbott Vascular  May 2007 - August 2008
Abbott Vascular  December 2004 - May 2007
Arthrotek, a Biomet subsidary   August 2000 - September 2004

Skills
tenacious, detail orientated, driven, Quality Systems, Medical Devices, Validation, ISO 14971, Quality System, ISO 13485, ISO, Data Driven Testing, CAPA, Design Control, V&V, Biomedical Engineering, R&D, Six Sigma, FDA, Manufacturing, Quality Control, Software Documentation, Continuous Improvement, Root Cause Analysis, FMEA, 21 CFR Part 11, Biotechnology, Quality Auditing, DMAIC, GMP, Minitab, SPC, Design of Experiments, Product Development, Supplier Quality, Quality Management, Process Simulation, Change Control, Manufacturing..., 21 CFR, TQM, CQE, Iso 9000, Value Stream Mapping, Sop, Lean Manufacturing, Regulatory Affairs, Process Engineering, Cross-functional Team..., CQA, CE marking

Education
California State University-Dominguez Hills   2005 — 2015
MS, Quality Assurance

University of Southern California   1997 — 2000
BS, Biomedical Engineering

Antelope Valley Community College   1994 — 1997
AS, Natural Science

Experience
Quality Manufacturing Associates LLC   January 2003 - Present
American Society for Quality   2003 - July 2011
Florida MEP  2005 - 2007
Isotag Technology, Inc.   August 2000 - August 2002
Vision-Ease Lens  1988 - 2001

Skills
Technical Training, Kaizen Facilitation, Lean and ISO Project..., Value Stream Mapping, Kaizen, Quality Assurance, ISO 14001, ISO 13485, Plant Management, Lean Manufacturing, Continuous Improvement, 5S, DMAIC, Manufacturing, Quality Management, Lean Sigma, Six Sigma, ISO 9001, OSHA Trainer, Quality Auditing, ISO, Iso 9000, Operations Management, Process Improvement, Operational Excellence, Quality System, SPC, Root Cause Analysis, Toyota Production System, Performance Improvement, Black Belt, Quality Control, GMP, TQM, FMEA, Cross-functional Team..., Leadership, FDA, Training, AS9100, Manufacturing..., Kanban, Manufacturing Operations, Business Process Mapping, Industrial Engineering, Manufacturing..., Business Process..., Management, Design of Experiments, Materials

Education
Rockford University   1982 — 1986
MBA, Business Administration

New Jersey Institute of Technology   1972 — 1976
MS (ChE), Chemical Engineering

City University of New York City College   1965 — 1969
BE (ChE), Chemical Engineering

Centro Israelita   1951 — 1961

Experience
Magnetek  August 2011 - Present
Magnetek  July 2007 - August 2011
American Society for Quality   July 2004 - November 2005
American Society for Quality   September 2003 - July 2004
American Society for Quality   November 2000 - September 2003
American Society for Quality   October 1999 - November 2000

Skills
Marketing Communications, Trade Shows, Marketing, Social Media Marketing, Copywriting, Marketing Strategy, Email Marketing

Education
Milwaukee Institute of Art & Design   2006 — 2011
Certificate in Desktop Publishing

University of Wisconsin-Madison - School of Business   2009 — 2009
Marketing Communications

St. Norbert College   1991 — 1994
Bachelor of Arts (B.A.), History

Alverno College
Certificate in Marketing Management

Experience
Pace Industries, LLC  September 2015 - Present
Marketech Systems   1995 - Present
American Society for Quality   1988 - Present
Kopp Glass  October 2014 - September 2015
Siemens Industry  December 2010 - September 2014
Bolttech Mannings Inc  March 2009 - October 2010
Phillips Medical Systems  2004 - 2008
Wabtec Rubber Products   2002 - 2004
Carclo Technical Plastics   1998 - 2002

Skills
Writing, Six Sigma, ISO, Quality Systems, Lean Manufacturing, Continuous Improvement, Quality Management, Root Cause Analysis, Quality Assurance, Manufacturing, Process Improvement, 5S, Supplier, Medical Devices, Value Stream Mapping, Kaizen, Problem Solving, Technical Writing, Change Management, FMEA, Operational Excellence, TQM, CQE, Auditing, Quality Engineering, Organizational..., DMAIC, Coaching, Start-ups, Quality Auditing, Supplier Quality, ISO 13485, FDA, Toyota Production System, SPC, PPAP, Lean Sigma, CAPA, Process Development, Process Mapping, Process Engineering, TPM, Green Belt, Supply Chain Management, Cross-functional Team..., Supply Chain, Program Management, Document Management, Cost Reduction, Injection Molding

Education
California University FCE   2014 — 2014
Master of Business Administration (MBA), Business Administration, Management and Operations

Ashford University   2008 — 2009
BA, Organizational Management

WCCC   1986 — 1988
Associate, Liberal Arts

Experience
National Park Service  January 2010 - Present
American Society for Quality   January 1994 - March 2007

Skills
Program Management, Program Development, Non-profits, Workshop Facilitation, Program Evaluation, Statistics, Technical Writing, Public Speaking, Research, Organizational..., Project Management, Training, Leadership Development, Leadership, Data Analysis, Strategic Planning, Process Improvement, Policy

Education
Marquette University   1981 — 1991
Ph.D, Educational Leadership and Administration, General

UW-Whitewater
MS, Counseling

Experience
Allegiance Health  July 2014 - Present
Independent Consultant  January 1989 - June 2014
JAQI - Jackson Area Quality Initiative   January 1994 - May 1998
American Society for Quality   1992 - 1998
Jackson Community College  March 1989 - December 1997
JAQI - Jackson Area Quality Initiative   May 1992 - March 1993
JAQI - Jackson Area Quality Intitiative   1989 - 1992
Eaton Aerospace  March 1988 - March 1989
General Motors  January 1986 - March 1988

Skills
Training, Staff Development, Quality Management, Leadership Development, Organizational..., Team Building, Public Speaking, Performance Improvement, Quality System, Program Development, College Teaching, Learners, Coaching, Leadership, Process Improvement, Educational Consulting, Communication Training, Six Sigma, Learning Coach, Lean Tools, High Performance Teams, High Performance..., Management

Education
Eastern Michigan University
Masters of Science, Quality Management, 3.9/4.0

Michigan Technological University
BSME, Engineering

Experience
American Society for Quality   2005 - 2014
American Society for Quality   2005 - 2014
Girtz Industries  August 2007 - April 2012
Wabash National  2003 - 2007
Morgan Corporation  1994 - 2002

Skills
Process Improvement, Continuous Improvement, Lean Manufacturing, Kaizen, Supplier Quality, Six Sigma, 5S, Manufacturing, ISO, Root Cause Analysis, FMEA, Operational Excellence, SPC

Education
Agnes Scott College

Experience
FIS  January 2013 - Present
FIS (formerly Metavante)   January 2008 - January 2013
Manpower  2005 - 2007
American Society for Quality   2000 - 2006

Education
Cardinal Stritch University
MBA

University of Wisconsin-Milwaukee - Lubar School of Business
BA

Experience
American Society for Quality   March 2002 - Present
Cameron  March 2011 - December 2013
Ceradyne, Inc.   2009 - March 2011
Rockwell Collins  April 2006 - February 2009
Dupont Display Solutions   2004 - 2006
Dupont Display Solutions   2004 - 2006

Skills
Vendor Relations, SPC, Iso 9000, Vendor Relationships, Quality System, Six Sigma, Lean Manufacturing, Value Stream Mapping, DMAIC, Continuous Improvement, Root Cause Analysis, FMEA, ISO, 5S, TQM, Quality Management, Kaizen, Manufacturing, Quality Assurance, Minitab, Process Improvement, Kanban, CAPA, Engineering, ISO 13485, Aerospace, Engineering Management, FDA, Quality Auditing, Injection Molding, Manufacturing..., Design of Experiments, Product Quality, Program Management, Operational Excellence, Quality Control, Process Engineering, Cross-functional Team..., Plastics, Black Belt, APQP, Manufacturing..., Process Simulation, ISO 14001, Supplier Quality, Toyota Production System, TS16949, Green Belt, PPAP, Industrial Engineering

Education
California State University-Dominguez Hills   2005 — 2009
Master of Science, Quality Assurance

University of La Verne   1993 — 1998
Masters in Business Administration, Business Administration and Management, General, 3.45/4.0

Experience
Thierica Display Products   April 2013 - Present
American Society for Quality   July 2009 - Present
Swadner Consulting   October 2010 - March 2013
Borisch Manufacturing  January 2010 - October 2010
Swadner Consulting   September 2008 - February 2010
Adac Plastics   1999 - 2008
ADAC Automotive  1999 - 2008

Skills
Continuous Improvement, Six Sigma, Quality Auditing, TS16949, ISO, Quality System, APQP, Iso 9000, Manufacturing, ISO 14001, SPC, PPAP, DMAIC, Aerospace, FMEA, ISO 13485, Quality Control, Lean Manufacturing, Automotive, Root Cause Analysis, Quality Management, Supplier Quality, AS9100, TQM, Auditing, Kaizen, Value Stream Mapping, 5S, Operational Excellence, Quality Assurance, Process Engineering, Process Improvement, Kanban, Plastics, Medical Devices, Toyota Production System, Leadership, Product Quality, Cross-functional Team...

Education
Cornerstone University   2000 — 2002
BS, Business Administration

Cornerstone University   2000 — 2002
BS, Business Administration

Other

Experience
Oak Creek Franklin Joint School District  2012 - Present
Oak Creek Franklin Joint School District  2012 - Present
American Society for Quality   1997 - Present
ASQ  1997 - 2011

Education
Alverno College   2006 — 2008

Experience
Cadence Inc.  April 2012 - Present
American Society for Quality   2003 - Present
Parker Aerospace  December 2007 - April 2012
APICS  January 2010 - December 2010
Blue Bird Corporation  August 2006 - December 2007
Federal Mogul  October 2004 - August 2006
First Quality  September 2002 - October 2004
Johnson Outdoors  2001 - 2001
Kurz Transfer Products, Inc  1998 - 2000
Bayer Diagnostics  1996 - 1998

Skills
Quality System, Quality Assurance, Manufacturing, Quality Control, Lean Manufacturing, Iso 9000, TQM, Continuous Improvement, Root Cause Analysis, DMAIC, Six Sigma, FDA, Value Stream Mapping, Process Improvement, ISO, Testing, FMEA, 5S, Design of Experiments, ISO 13485, Process Engineering, Supplier Quality, Minitab, Supply Chain Management, Medical Devices, CAPA, APQP, World Quality Month, ISO 9000

Education
James Madison University   1995 — 1997
MBA, Business

Virginia Polytechnic Institute and State University   1984 — 1988
BS, Chemistry

Horseheads High School   1980 — 1984
NYS Regents Diploma, Math, Science

Experience
American Society for Quality   March 2006 - Present
Manpower  February 2000 - February 2006
The Waukesha Freeman   July 1995 - February 2000
The Milwaukee Journal  May 1992 - April 1995

Skills
Copy Editing, Technical Writing, Editing, Content Management, Journalism, Feature Articles, Newspaper, Publications, Proposal Writing, Copywriting, Magazines, Management, Marketing, Strategy, Storytelling, Newspapers, Writing, Program Management

Education
Marquette University   1988 — 1992
Bachelor's of Science, Journalism

Experience
Western Michigan University  2006 - Present
American Society for Quality   1990 - Present
G.S. Quality Consulting   1990 - Present
K & M Machine-Fabricating, INC   July 2010 - July 2012
Eaton Corporation  2003 - 2007
Welsh & Associates  September 2002 - November 2003
Aero-Motive Company  October 1993 - April 2001
Day International  November 1991 - October 1993

Skills
Six Sigma, Quality System, ISO, PPAP, SPC, Supplier Quality, Iso 9000, Quality Auditing, Quality Management, Cross-functional Team..., Manufacturing..., Industrial Engineering, Engineering, Process Improvement, Root Cause Analysis, Value Stream Mapping, DMAIC, FMEA, Lean Manufacturing, Continuous Improvement, 5S, Process Engineering, TQM, Kaizen

Education
Western Michigan University   1972 — 1975
BBA, General Business & Law

Delta College   1970 — 1972
Assoc/Arts, Business Administration

American Society for Quality
CQE,CQA,CQT,CMI, Elected Fellow of ASQ 2002

Experience
Harley-Davidson Motor Company  March 2015 - Present
Harley-Davidson Motor Company  January 2012 - March 2015
Harley-Davidson Motor Company  August 2010 - July 2012
Harley-Davidson Motor Company  October 2008 - February 2011
Harley-Davidson Motor Company  February 2007 - October 2008
Harley-Davidson Motor Company  November 2005 - February 2007
Harley-Davidson Motor Company  July 2004 - November 2005
Harley-Davidson Motor Company  December 2000 - July 2004
American Society for Quality   May 1996 - December 2000

Skills
SAP, Continuous Improvement, S&OP Process, Forecasting, Team Building, Metrics, Team Leadership, Financial Analysis, Business Analysis, Project Management..., Mentoring, Project Management, Leadership, Change Management, Budgets, Strategic Financial..., Financial Reporting, A3 Thinking, 8 Wastes, Lean Manufacturing, Accounting, Training, Product Development, Business Process

Education
Keller Graduate School of Management of DeVry University   2006 — 2009
Masters, Business Administration

University of Wisconsin-Eau Claire   1985 — 1989
BA, Accounting

Experience
DoD  July 2000 - Present
American Society for Quality   1983 - 2014
Defense Contract Management Agency  July 1985 - July 2000

Skills
Six Sigma, Quality Assurance, Quality System, Quality Auditing, Continuous Improvement, Quality Management, Quality Control, Root Cause Analysis, Leadership, Lean Manufacturing, SPC, Cross-functional Team..., R&D, 5S, Manufacturing, DMAIC, Kanban, ISO, Value Stream Mapping, Kaizen, Program Management, Black Belt, Process Improvement, Iso 9000, Product Development, Management, Green Belt, Auditing, Supply Chain Management, Change Management, FMEA, Supplier Quality, TQM

Education
Florida Institute of Technology   1996 — 1999
Master of Science, Management

University of Southern Philippines   1962 — 1965
Bachelor's degree of Science in Chemistry

Experience
American Society for Quality   November 2007 - Present
Northeast Wisconsin Technical College  August 1997 - December 2006

Skills
Curriculum Development, Instructional Design, Teaching, Non-profits, Staff Development, Event Planning, Writing, Editing, Program Development, Word, PowerPoint, Curriculum Design, Customer Service, Outlook, Classroom Instruction, Customer Relations, Volunteer Management, Adult Education, Management, Training, Leadership Development, Program Management, Organizational..., Microsoft Word, Higher Education, Coaching, Fundraising, Community Outreach, Nonprofits, Public Speaking

Education
Cardinal Stritch University   1993 — 2000
MA, Reading/Language Arts

University of Wisconsin-Madison   1983 — 1988
BS, Secondary Education: English/ESL

Experience
Mount Wachusett Community College  March 2014 - Present
Microspec Corporation  2012 - Present
American Society for Quality   1999 - Present
EMD Millipore a division of Merck KGaA  June 2006 - November 2011
US EPA  2004 - 2006
Pall Corporation  1999 - 2004

Skills
Quality System, GMP, Validation, FDA, Quality Assurance, Quality Management, Quality Auditing, GLP, Sop, Regulatory Affairs, Quality Control, ISO

Education
Eastern Michigan University   1996 — 2000
MS, Quality Engineering

Michigan Technological University   1978 — 1983
BS, Chemistry

Experience
Quad/Graphics  2011 - Present
Kalmbach Publishing Co.  June 1998 - September 2010
Kalmbach Publishing Co.  June 1997 - June 1998
Editorial Production Specialists   February 1996 - June 1997
American Society for Quality   October 1992 - February 1996
American Oil Chemists' Society  April 1991 - October 1992

Skills
Contract Negotiation, Contract Law, Problem Solving, Legal Research, Microsoft Office, Legal Writing, Teacher Mentoring, Contract Negotiating

Education
Marquette University Law School   2006 — 2010
J.D., Law

University of Illinois at Urbana-Champaign
B.S., Biology

Experience
Milwaukee County  March 2001 - May 2015
American Society for Quality   April 1994 - March 2001

Skills
Government, Accounts Receivable, Financial Accounting, Managerial Finance, Access, Nonprofits, Accounting, Financial Reporting, Invoicing, Account Reconciliation, Outlook, Data Entry, Budgets, Microsoft Excel, Financial Analysis, Bookkeeping, Auditing, QuickBooks, Journal Entries, Analysis

Education
Vanderbilt University   1978 — 1980
Master's degree, Latin American Studies

Luther College   1973 — 1977
Bachelor's degree, History and Spanish