Aon Hewitt
Industry: Outsourcing company
DescriptionAon Hewitt is a provider of human capital and management consulting services headquartered in the United States in Lincolnshire, Illinois. From 500 offices in 120 countries, it provided consulting, outsourcing, and reinsurance brokerage services. CEO: Kristi A Savacool (Feb 2012–) Headquarters: Deerfield, Illinois, United States Number of employees: ~22,000 Founder: Edwin "Ted" Hewitt Subsidiaries: CoCubes Technologies Pvt. Ltd., Parent organization: Aon
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Aon Hewitt Employees
State Farm April 2015 - Present
Aon Hewitt March 2012 - Present
Aon Hewitt July 2011 - March 2012
Community High School District 117 August 2006 - July 2011
Skills
Mathematics, SQL, Databases, Testing, Web Applications, Data Analysis, Test Automation, Analysis, Linux, Visio, Ruby on Rails, Requirements Analysis, Statistics, Medicare, Agile Methodologies, Quality Center, Software Project..., Requirements Gathering, Integration, Team Leadership, Test Planning, Process Improvement, Software Development, Test Cases, Microsoft SQL Server, Agile Project Management
Education
College of Lake County 2010 — 2011
Computer Science
Minnesota State University, Mankato 2001 — 2005
Bachelor of Science (BS), Mathematics
GE Healthcare April 2012 - Present
GE Healthcare July 2009 - March 2012
Buffalo Wings & Rings July 2008 - December 2009
GE Healthcare May 2005 - June 2008
GE Healthcare November 2002 - April 2005
Aon Hewitt January 1999 - October 2002
Blue Start Ltd September 1993 - December 1996
Skills
Engineering Leadership, Organizational..., Medical Imaging, Medical Devices, Agile & Waterfall..., Business Transformation, Customer Experience..., Strategic Planning, Department Budget..., Process Improvement, Project Management
Education
Illinois Institute of Technology 1997 — 1998
Master's Degree, Computer Science
College of Engineering, Trivandrum 1989 — 1993
Bachelor's Degree, Mechanical Engineering
Sting Alarm, Inc. August 2015 - Present
Grid Computing Services June 2008 - Present
DTT Surveillance May 2014 - July 2015
CareerBuilder.com October 2013 - May 2014
Aon Hewitt June 2013 - October 2013
Prophet Financial, Inc. November 2010 - December 2012
CPS, Inc November 2011 - June 2012
WebTechAdvisors.com May 2009 - November 2010
ELITE EXAMS, LLC May 2008 - May 2010
Surma Mortgage, Inc June 2007 - May 2008
Skills
Profit Sharing, Retirement Plan..., Plan Design, ERISA, Defined Benefit, SEO sales, Spanish, college planning, Annuities, Universal Life, Real Estate Financing, Corporate Real Estate, Keyperson Incentive..., Residential Mortgages, Commercial Mortgages, Life Insurance, Indexed Annuities, Strategies, Fixed Annuities, Mobile Applications, Law Enforcement..., Screenwriting, Technical Recruiting, Information Technology, Business Planning, Investments, Retirement Planning, Insurance, Employee Benefits, Retirement, 401k, Training, Finance, Start-ups, Recruiting, Pensions, Management, Investment Strategies, Wealth Management, Asset Allocation, Term Life Insurance, Human Resources, Strategic Financial..., Health Insurance, Wealth, Relationship Management, Loans, Benefits Administration, Qualified Retirement..., SEO
Education
College of DuPage
Associate of Arts and Sciences (AAS), Business, Management, Marketing, and Related Support Services
College of Lake County
Economics
Fenwick
Lincoln Jr High
Wilbur Wright College
Racine Subaru January 2014 - Present
Aon Hewitt June 2013 - August 2013
Bridge Personnel Services September 2011 - February 2012
SpeakerBox Digital Entertainment January 2008 - September 2010
Jones Transportation January 2001 - July 2007
Visual Impact March 2005 - July 2005
All Phase Maintenance June 1994 - July 2004
Burger King Corporation March 1998 - September 1998
Skills
Customer Service, Filing, Teamwork, Data Entry, Interviews, Administrative..., Receptionist Duties, 10 Key, Outlook, Fax, Clerical Skills, Office Equipment, Telephone Skills, Invoicing, Copying, Microsoft Word, Research, Training, Inventory Management, Scanners, Office Management, Microsoft Office 2007, Microsoft Office, Close Attention to..., Cashiering, Dependable Team Player, Clerical Work, Microsoft Works, Windows, Administrative Work, Solid computer skills, Organization, Always Punctual
Education
Herzing University 2011 — 2013
Associate of Science (A.S.), Medical Office Administration, 3.0
College of Lake County 2001 — 2002
Core Requirements
Lake County Tech School - Medical 1994 — 1995
Certificate, Medical Assisting
84 Lumber May 2013 - Present
CVS/Caremark November 2012 - March 2013
AIM Specialty Health March 2006 - June 2012
Aon Hewitt May 2004 - December 2004
Skills
Customer Service, Customer Satisfaction, Project Management, HIPAA, Negotiation
Education
College of Lake County 2013 — 2015
Associate's Degree, Computer and Information Sciences and Support Services
Libertyville Highschool 1990 — 1994
Aon Hewitt January 2014 - Present
Dovenmuehle Mortgage April 2013 - January 2014
Aon Hewitt February 2010 - January 2013
Aon Hewitt July 2007 - February 2010
American Funds September 2005 - July 2007
Skills
Medicare Licensing,..., Auditing, Process Improvement, Benefits Administration, Direct Billings &..., Mutual Funds, Training, Quality Assurance, Management, Team Building, Problem Solving, Health & Welfare..., Health & Welfare Plan..., 401k Rollovers, Defined Contribution, Pension Benefits, Outsourcing, Leave of Absence..., COBRA, Customer Service, Leadership, Medicare, Call Centers, Operations Management, Project Management, Team Management, Employee Benefits, Insurance, HRIS, Sales, Performance Management, Defined Benefit, Vendor Management, Analysis, HRO, 401k, Human Resources, Pension Administration
Education
College of Lake County 1996 — 1999
Harley-Davidson Motor Company 2014 - Present
Manpower/Harley-Davidson Motor Company October 2010 - Present
Aon Hewitt August 2003 - October 2011
Abbott June 2007 - October 2010
Skills
Process Improvement, Business Continuity, Business Process..., Program Management, Change Management, Disaster Recovery, Business Analysis, Project Management, Business Process, IT Strategy, Risk Assessment, Management Consulting, Governance, Cross-functional Team..., Six Sigma
Education
College of Lake County
Associate's degree, Business Administration, Management and Operations
Advocate Condell Medical Center April 2015 - Present
Clearbrook July 2014 - Present
Enova International November 2010 - August 2013
Harris Bank January 2004 - June 2009
Aon Hewitt January 2001 - December 2003
Allendale Association February 2000 - April 2001
Initial Security January 1999 - February 2000
Taylor Rental August 1997 - January 1999
Skills
Customer Service, Sales, Microsoft Office, Event Planning, Public Speaking, Leadership, Microsoft Excel, Team Building, Social Media, Coaching, Account Management, Complaint Resolution, Help Desk Support, Invoicing, Account Reconciliation, Spreadsheet Analysis, Cash Management, Project Management, Employee Training, Procedural Development, Financial Consultant, Microsoft Windows, Microsoft Word, Microsoft Publisher, PowerPoint, Outlook, Lotus Notes, Access, Call Centers, Call Center..., Data Entry, Data Analysis, Databases, Medical Terminology
Education
College of Lake County 2010 — 2015
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General, 3.75
Sage Products November 2014 - Present
Zoro US October 2012 - Present
Zoro Tools April 2011 - October 2012
Aon Hewitt October 2010 - April 2011
Sittercity.com January 2008 - January 2010
Champps Americana Bar and Restaurant January 2007 - January 2008
Skills
NetSuite, Microsoft Office, OS X, Microsoft Word, SAP, MySQL, Lotus Notes, CS Pro, Sametime, Basecamp, Microsoft Excel, Outlook, Customer Satisfaction, Public Speaking, Customer Service, Account Management, B2B, Social Media, Sales Management, Leadership, Training, Marketing, Inventory Management, Data Analysis, Salesforce.com, Medical Devices
Education
Northeastern Illinois University 2006 — 2008
Bachelor's Degree, Elementary Education and Teaching, 3.91 Overall GPA, 4.0 GPA in Major
College of DuPage 2005 — 2006
General Studies
Northern Illinois University 2004 — 2005
General Studies
Glenbard East High School 2000 — 2004
High School Diploma
Tropical Tan Kenosha LLC November 2011 - Present
joZephoto August 2008 - November 2011
Aon Hewitt October 2005 - November 2011
Aon Hewitt October 2005 - April 2011
DB Aviation 2003 - 2004
Skills
BPO, Social Media, Social Media Marketing, Customer Service, Event Management, Social Networking, Training, Advertising, Leadership, Team Building, Public Relations, Marketing, Project Management, Team Leadership, Marketing Strategy, Customer Satisfaction, Business Development, Employee Relations, Public Speaking
Education
College of Lake County 2003 — 2014
Round Lake Senior High 1998 — 2002
SRU Electric April 2014 - Present
Kraft Foods soon to be Mondelez International May 2012 - Present
Aon Hewitt August 2011 - May 2012
Countrywide Financial October 2007 - December 2009
Countrywide Business Solutions 2007 - 2009
Credit Solutions Company INC January 2002 - November 2008
Draper and Kramer Mortgage Services 2006 - 2007
Waterfield Financial 2003 - 2006
Primerica Financial January 2001 - January 2004
Primerica 2001 - 2004
Skills
Problem Solving, Strategic Planning, Sales, Investments, Banking, Insurance, Credit, Mortgage, SAP HR, Customer Relations, Financial Analysis, Compliance, Onboarding, Human Resources, Coaching, Budgeting, Process Improvement, Negotiation, Financial Planning, Risk Management, Real Estate, Loans, Research, Payroll, Background Checks, Lotus Notes, Commercial Lending, Taleo, Customer Service, CSPro, Mortgage Lending, Strategic Financial..., Budgets, Leadership, Team Building, Recruiting, Employee Benefits, Employee Relations, Financial Services, Interviews, Talent Acquisition
Education
College of Lake County 2009 — 2012
BA, Bussiness Management
Graduate of Mira Mesa High SchoolMira 1989 — 1993
Aon Hewitt May 2014 - Present
BNY Mellon Wealth Management November 2013 - May 2014
Aon Hewitt July 2011 - November 2012
Aon Hewitt 2011 - 2012
Skills
Employee Benefits, Deferred Compensation, HRIS, Benefits Administration, Employee Engagement, Coaching, Training, Call Centers, Performance Management, COBRA, Talent Management, Leadership Development, Public Speaking, Customer Service, Team Building, Leadership
Education
College of Biblical Studies-Houston 2013 — 2015
Bachelor of Arts (B.A.), Counseling
Texas Southern University 1992 — 2002
Bachelor of Arts (B.A.), Music Education
Aon Hewitt August 2014 - Present
Insight Global October 2013 - January 2015
CVS Caremark Corporation August 2011 - June 2013
Skills
Onboarding, Recruiting, Applicant Tracking..., Employee Relations, Human Resources, Talent Acquisition, HRIS, Training, College Recruiting, Temporary Placement
Education
College of Lake County 2012 — 2012
Senn Academy 1989 — 1993
Diploma
Paylocity November 2014 - Present
City by the Lake Design July 2014 - Present
Aon Hewitt October 2011 - February 2014
BMO Harris Bank September 2008 - November 2009
Skills
Spanish-speaking, Art, Public Speaking, Writing, Creative Writing, Photoshop, Employee Benefits, Payroll, Loans, Translation, Microsoft Office, Customer Service, Social Media, Drawing, HR Policies, Administration, Employee Relations, Human Resources, Microsoft Excel, Research, Training, Leadership, Time Management
Education
College of Lake County 2012 — 2014
Associate of Arts (A.A.), Accounting and Business/Management
Aon Hewitt September 2014 - Present
Target August 2013 - August 2014
Walt Disney World August 2011 - August 2013
Clemson University/ Clemson SC January 2012 - May 2013
Clemson University January 2011 - August 2011
Clemson University August 2010 - May 2011
Skills
Budgets, Social Media, Sales, Customer Service, Sales Management, Retail, Hospitality, Event Planning, Project Management, Event Management, Time Management, Leadership, Catering, Public Speaking, Student Leadership, Facebook, Music
Education
Clemson University - College of Business and Behavioral Science 2009 — 2013
Bachelor of Science (BS), Operations Management, Travel and Tourism
Allied Consultants Inc. June 2014 - Present
Aon Hewitt September 2013 - May 2014
College of Charleston August 2012 - December 2012
Skills
Data Analysis, Business Development..., Market Research, Customer Experience, Customer Satisfaction, Technical Recruiting, Time Management, Leadership, Microsoft Excel, Microsoft Office, Human Resources, Best Practices, Employee Benefits, Retirement Benefits, Defined Benefit, Microsoft Word, PowerPoint, Management, Social Networking, Customer Service, Recruiting
Education
College of Charleston 2009 — 2013
Bachelor of Science (BS), Business Administration
Aon Hewitt October 2014 - Present
Aon Hewitt October 2014 - Present
Aon Hewitt June 2011 - October 2014
Aon Hewitt November 2010 - June 2011
Centene Corporation December 2009 - November 2010
Aetna (formely Broadspire, Kemper) June 2005 - December 2009
Aetna (formely Broadspire, Kemper) June 2005 - 2009
Aetna (formely Broadspire, Kemper) May 2000 - June 2005
Aetna (formely Broadspire, Kemper) January 1999 - April 2000
Aetna (formely Broadspire, Kemper) January 1998 - December 1998
Skills
Training, Employee Benefits, Customer Service, Insurance, Microsoft Excel, Claims Management, IT Solutions, Software Development, 3rd Party Benefits..., Insured/Self-Insured..., Medicaid Plans, Short-/Long-Term..., FMLA, Total Leave..., ERISA Compliance, Absence Management, Resource Management, Client Performance..., New Account..., Strategic..., Risk Management, Best Practices..., Funds Disbursement, Key Performance..., Contract Management
Education
University of Phoenix
Master of Business Administration Degree (MBA)
Cleveland State University
Bachelor of Science Degree in Education (BEd)
CDK Global May 2014 - Present
ADP June 2013 - May 2014
Aon Hewitt July 2012 - June 2013
Roti Mediterranean Grill February 2010 - August 2012
Best Buy November 2011 - May 2012
Sedgebrook Retirement Community October 2005 - February 2010
Skills
Windows Server 2003, Windows Server 2008, Windows 7, Windows XP Professional, Windows Services, Linux, Active Directory, Group Policy, DHCP, DNS, VMware, Computer Maintenance, Computer Hardware, Computer Setup, Data Recovery, Computer Forensics, Team Leadership, Customer Service, Troubleshooting, Windows, Microsoft Office, Problem Solving, Microsoft Office 2007, Office 2010, Outlook, Lync, F5 VPN Client, Lotus Notes, Sametime, Novell, RSA SecurID, Windows Server, Software Installation, Vendor Management, Windows XP, Networking
Education
College of Lake County 2007 — 2011
Associate in Computer Networking Administration and Security, IT
Benefit Express December 2011 - Present
JCI Senate January 2015 - Present
Winston-Salem Jaycees August 2014 - Present
Winston-Salem Jaycees January 2014 - December 2014
Winston-Salem Jaycees January 2013 - December 2013
Winston-Salem Jaycees January 2012 - December 2012
Winston-Salem Jaycees January 2011 - December 2011
Aon Hewitt June 2001 - December 2011
Westlake Financial Group June 2000 - June 2001
Synectics (placed at Aon Consulting) August 1997 - June 2000
Skills
Software Documentation, Analysis, Training, Leadership, Vendor Management, Team Building, System Administration, Data Analysis, Management, Outsourcing, Human Resources, Employee Benefits, Project Management, Microsoft Office, Process Improvement, Microsoft Excel, Business Analysis, SQL, Team Leadership, Benefits Administration, Networking, PowerPoint, Requirements Analysis, Social Media, Business Process, Customer Service, Leadership Development, Recruiting, Time Management, Project Planning, HRIS, Google Docs, Requirements Gathering, Defined Benefit, Organizational..., Business Requirements, Business Process..., Standardization
Education
Forsyth Technical Community College 2015 — 2015
College of DuPage 2003 — 2003
Moraine Valley Community College 1999 — 1999
MCSE, Career Training Center - Microsoft MCSE Industry Based Training
Lewis University 1991 — 1996
BA, Management Information Systems
Lockport Township High School 1988 — 1991
High School diploma
Aon Hewitt April 2014 - Present
Towers Watson November 1999 - April 2014
Education
College of Charleston
Bachelor of Science (B.S.), Mathematics
Aon Hewitt May 2013 - Present
Hewitt Associates August 2009 - May 2013
Aon Hewitt 2005 - May 2013
Round Ground Metals 2002 - 2003
Skills
Requirements Analysis, Business Analysis, Requirements Gathering, Functional Requirements, Technical Documentation, Technical Analysis, Project Management, Project Planning, Offshore Management, Agile Methodologies, Agile Project Management, Agile Modeling, Agile Testing, Client Counseling, Maintaining Strong..., Team Leadership, Team Management, Team-oriented, Virtual Teams, Collaboration, CRM, Quality Assurance, Systems Analysis, User Acceptance Testing, Vendor Management, Outsourcing, SDLC, Process Improvement
Education
College of DuPage 2002 — 2004
AA in Science, Java
Maritime Academy Poland 1996 — 2001
Master, Transport Management
Premier, Inc August 2015 - Present
LifePoint Hospitals September 2013 - July 2015
LifePoint Hospitals January 2013 - September 2013
Novant Health March 2011 - December 2012
Aon Hewitt July 2009 - March 2011
GMAC Insurance June 2006 - July 2009
Bank of America May 2005 - August 2005
Charleston County EMS 2002 - 2003
Wake County EMS May 2000 - November 2002
Skills
Process Improvement, Six Sigma, Lean Transformation, Theory of Constraints, Business Process..., CRM, Quality Assurance, Project Management, Training, Operations Management, Strategic Planning, Analysis, Management, Leadership, Integration, Access, Outsourcing, Budgets, Continuous Improvement, Business Process
Education
College of Charleston 2002 — 2006
Bachelor of Science in Business Administration, Financial and Statistical Analysis
Wake Technical Community College 1999 — 2001
AAS, Emergency Medicine
Morningstar March 2015 - Present
Morningstar June 2013 - March 2015
Morningstar 2012 - May 2013
Morningstar August 2011 - August 2012
Aon Hewitt July 2010 - August 2011
Education
Colgate University 2006 — 2010
Bachelors, International Relations, French
Debbie Richards Realty Group 2011 - Present
Aon Hewitt July 2011 - May 2012
Diamond Insurance Group April 2007 - March 2011
Diamond Insurance Group December 2006 - April 2007
Diamond Insurance Group January 2005 - December 2006
Various Temporary Assignments June 2004 - February 2005
Knology October 2003 - May 2004
Education
College of Lake County 2006 — 2010
Associate of Arts and Sciences (AAS)
College of Lake County
Certificates: Office Assistant, Information Processing Specialist, and General Office, Administrative Business
SunCoke Energy August 2015 - Present
DSC Logistics April 2015 - August 2015
DSC Logistics, Inc. October 2012 - April 2015
DSC Logistics September 2010 - October 2012
DSC Logistics August 2008 - September 2010
Aon Hewitt November 2005 - August 2008
Skills
Employee Benefits, Customer Service, Training, Logistics, Team Building, Benefits Administration, Leadership, PowerPoint, Fundraising, Employee Relations, Inventory Management, Microsoft Excel, Outlook, Management, Leadership Development, Process Improvement, Microsoft Word, Microsoft Office, Lotus Notes, ADP E-Time, Recruiting, New Hire Orientations, Insurance, Account Management, Access, ADP Payroll, Human Resources, Time Management, Software Documentation, Data Entry, Change Management, Payroll, New Business Development, Organizational..., Word, Excel, JD Edwards 8.12, Deferred Compensation, FMLA, Compensation, JD Edwards, HRIS, Leave of Absence...
Education
Roosevelt University 2014 — 2016
MSHR, Human Resources
Western Illinois University 2002 — 2004
Bachelor of Arts, Economics
College of Lake County 1999 — 2002
Associate of Arts
Aon Hewitt January 2012 - Present
Aon Hewitt January 2010 - Present
Aon Hewitt January 2009 - January 2010
Aon Hewitt January 2007 - January 2009
Aon Hewitt June 2004 - July 2007
Aon Hewitt January 2004 - January 2007
Aon Hewitt January 2001 - January 2004
Drs. Urban & Ruggiero, DDS January 1996 - January 2001
Dr. John Ferris January 1993 - January 1996
Skills
Form 5500 Project..., Form 5500 Client Manager, ERISA, Employee Benefits, Form 5500, Defined Contribution, Pensions, Medical Terminology, Organizational..., Microsoft Office, Insurance, Benefits Administration
Education
Columbia College
College of Lake County
Madison Area Technical College
Lakeland Jr. College
Associate, Science Education
Aon University
Lakeland Junior College
Associate in Science, Education
GE Healthcare March 2012 - Present
GE Healthcare July 2009 - March 2012
Buffalo Wings & Rings July 2008 - December 2009
GE Healthcare May 2005 - June 2008
GE Healthcare February 2004 - April 2005
Aon Hewitt January 1999 - October 2002
Blue Star limited September 1993 - December 1996
Skills
Product Development, Strategy Planning, Cross-functional Team..., Program Management, Software Project..., Product Management, Engineering Management, Design Control, Requirements Gathering, Resource Management, Prioritization, Scope Management, Mediation, Risk Management, Risk Mitigation, Quality Management..., Leadership Mentoring, Program Planning, Program Execution, Global Management, Global Product..., Hiring/firing, Employee Hiring, Resource Allocation, Resource Development, Executive Management, Transition Planning, Managing Expectations, Risk Analysis, Operations
Education
Illinois Institute of Technology 1997 — 1998
Masters, Computer Science
College of Engineering, Trivandrum 1989 — 1993
BS, Mechanical Engineering
Aon Hewitt January 2015 - Present
Allstate May 2001 - March 2013
Skills
Microsoft Excel, Budgets, Microsoft Office, Financial Reporting, PowerPoint, Outlook, Tax, Analysis, Financial Analysis, Auditing, Project Management, Account Reconciliation, Windows, Bookkeeping, Payroll, Financial Accounting, Microsoft Word, Finance, Insurance, Process Improvement, Business Analysis, Leadership, Risk Management, Employee Benefits, Underwriting, Management, Financial Planning, Negotiation, Customer Service
Education
College of Lake County
College of Lake County
Business
Aon Hewitt June 2013 - Present
Polygon CRM Consultants, LLC March 2012 - Present
Carolina Panthers June 2012 - Present
Aon Hewitt September 2012 - June 2013
TIAA-CREF April 2011 - August 2012
Allstate June 2010 - April 2011
State Farm Insurance October 2009 - April 2010
Verizon Wireless August 2008 - October 2009
LPL Financial September 2007 - July 2008
Vanguard February 2004 - September 2007
Skills
Human Resources, Benefits Administration, Retirement Plan..., Training Delivery, Sales Analysis, Call Center..., Investment Management, Team Management, Employee Benefits, Process Improvement, Change Management, Training, Project Management, Data Analysis, Operations Management, Business Analysis, Employee Relations, Onboarding, Insurance, Leadership, Management, Time Management, Call Centers, Recruiting, Organizational..., Leadership Development, Program Management, Sales, Analysis, Risk Management, CRM, Financial Services, Customer Satisfaction, Finance, Marketing, Investments, Performance Management, Budgets, Customer Service, Vendor Management
Education
University of Maryland University College 2009 — 2013
Master of Science (MS), Health/Health Care Administration/Management
Clemson University - College of Business and Behavioral Science 1993 — 1997
Bachelor of Science (BS), Finance and Financial Management Services
Timmonsville High School 1989 — 1993
Academic and High School Diplomas
Aon Hewitt May 2013 - Present
TNS Employee Insights September 2008 - May 2013
Valtera Corporation September 2006 - September 2008
Skills
Survey Design, Employee Surveys, Employee Engagement, SPSS, Organizational..., Project Management, Organizational Design, CRM, Organizational..., Performance Management, Talent Management
Education
Coe College 2002 — 2006
Bachelor of Arts (B.A.), Psychology
Rosary High School 1998 — 2002
College of Lake County August 2006 - May 2012
Discover Financial Services June 2000 - May 2006
Discover Financial Services May 1999 - June 2000
Discover Financial Services April 1998 - May 1999
Aon Hewitt November 1996 - April 1998
Moore Business Forms May 1995 - November 1996
Moore Business Forms March 1992 - May 1995
Skills
Project Management, Writing, Editing, Mentoring, Teaching, Teaching Adults, Leadership, Team Building, Customer Satisfaction, Tutoring, Volunteering, Volunteer Management, Training, Customer Service, Higher Education, Budgets, Program Management, Strategy, Public Speaking
Education
University of Wisconsin 2009 — 2014
Bachelor of Arts (B.A.), Sustainable Management
College of Lake County 2004 — 2009
Associate of Science (A.S.), Biology, General
Mercer April 2013 - Present
Aon Hewitt February 2012 - April 2013
Affirmative Insurance Holdings, Inc. July 2010 - February 2012
Harvest Investments, LTD October 2009 - June 2010
V3 Companies, Ltd April 2009 - May 2009
National City/PNC February 2006 - October 2008
Circuit City October 2005 - January 2006
Skills
Excel, Financial Analysis, Microsoft Office, Data Management, Key Performance..., Creative Problem Solving, Research, PeopleSoft, Forecasting, Modeling, KPI Dashboards, Microsoft Excel, Outlook, Business Analysis, Finance, Analysis, Access, Accounts Payable, Customer Satisfaction, Management, Sales, Customer Service, Process Improvement
Education
Lewis University 2009 — 2010
Bachelor of Science, Finance, Economics
College of DuPage 2006 — 2008
Associate of Arts, Business
Aon Hewitt March 2014 - Present
Best Buy September 2010 - June 2014
Six Flags June 2010 - August 2010
Six Flags July 2009 - June 2010
Skills
Multi Tasking, Creative Problem Solving, Follow Through, Communication Skills, Creative Writing, Team-oriented, Phone Etiquette, Highly Reliable, Customer Retention, Goal Oriented, Telephone Skills
Education
College of Lake County 2010 — 2013
Warren Township High School 2006 — 2010
SailPoint 2015 - Present
Mid state equipment September 2010 - 2015
Menards October 1996 - April 2011
Aon Hewitt September 2002 - August 2003
Skills
Financial Reporting, Microsoft Excel, Financial Analysis, Microsoft Office, Financial Accounting, Microsoft Word, Accounts Payable, Account Reconciliation, Office Administration
Education
University of Wisconsin-Parkside 1999 — 2001
Bachelor's degree, Business Administration and Management, General
College of Lake County 1998 — 1999
Associate's degree, Business Administration and Management, General
Aon Hewitt 2008 - 2013
Hewitt Associates 2006 - 2008
Hewitt Associates 2004 - 2006
Hewitt Associates 2003 - 2004
Hewitt Associates 1999 - 2003
Hewitt Associates 1997 - 1999
Skills
Employee Benefits, Human Resources, HRIS, Benefits Administration, Retiree Benefits, Software Documentation
Education
College of Lake County 2013 — 2014
Medical Coding Certificate, Medical Insurance Specialist/Medical Biller, 4.0
Northeastern Illinois University 1993 — 1997
BA, Business Management
Western Michigan University 1991 — 1992
Industrial Design
University of Iowa 1989 — 1991
General Studies, Engineering
TEKsystems June 2015 - Present
Ascendum Solutions June 2014 - Present
Cincinnati Bell Technology Solutions March 2013 - March 2014
Principal Solutions Group November 2011 - December 2012
Advantage Technical Resourcing May 2011 - November 2011
Lake County Press Complete June 2010 - January 2011
CDW August 2005 - January 2009
Aon Hewitt June 2003 - August 2005
Derse January 2001 - November 2002
Skills
Printer Optimization, Extensive Computer..., Project Implementation, Account Coordination, Outlook, Project Coordination, Resource Management, Budgeting, Customer Relations, Vendor Management, Customer Service, SharePoint, PowerPoint, Word, Microsoft Office, Excel, Process Improvement, Change Management, Project Planning, Business Analysis, Business Process..., DocuShare, Human Resources..., Project Management, Budgets, Management, Project Portfolio..., Program Management, Cross-functional Team..., Visio, Account Management, Software Documentation, PMP
Education
Columbia College of Missouri 1996 — 2002
Bachelor of Science, Business Administration
College of Lake County 1969 — 1999
Associate of Arts, Communications
United Stationers June 2014 - April 2015
Aon Hewitt October 2012 - October 2013
Motorola Solutions September 2011 - September 2012
TDS Telecommunications Corp. March 2011 - May 2011
Treeless Products May 2010 - February 2011
E International Inc. January 2003 - March 2008
Metasys Corporation January 1991 - January 2002
Automated Concepts Inc January 1986 - January 1990
Dun & Bradstreet January 1983 - January 1986
Skills
Mainframe, DB2, CICS, COBOL, JCL, VSAM, Requirements Analysis, Programming, Documentation, Problem Solving, Analysis, Software Development, Application Development, IBM Mainframe, SQL, Databases, Business Analysis, Integration, Business Intelligence, Systems Analysis
Education
College of Lake County 2009 — 2011
Certificate in Computer Forensics, Computer Forensics
Chubb Institute of Computer Technology 1981 — 1983
Certificate, Computer Programming
University of Rochester 1972 — 1976
B.A, Psychology, Economics
Aon Hewitt 2001 - Present
LegalWise February 2000 - February 2001
Prudential Financial January 1989 - February 2000
Skills
Account Management, Marketing, Employee Benefits, Insurance, Benefits Administration, Outsourcing, Vendor Management, Defined Benefit, Health Insurance, Performance Management, CRM, Talent Management, Strategy, Strategic Planning, Employee Engagement, Leadership, Talent Acquisition, New Business Development, Business Development, Management
Education
Clemson University 1982 — 1987
Bachelor of Science (B.S.), Industrial Management
Clemson University - College of Business and Behavioral Science 1982 — 1987
Industrial Management, Marketing
CuraScript, Inc. An Express Scripts Co. December 2012 - Present
Aon Hewitt November 2012 - December 2012
Wyndham Vacation Ownership June 2012 - November 2012
CuraScript November 2011 - May 2012
Orange County Fire Rescue September 2010 - October 2011
Orange County Utitiles-Solid Waste Div October 2008 - September 2010
Kelly March 2008 - May 2008
FL Dept. of Business & Professional Regulation-Real Estate Division August 2005 - December 2005
FL Ninth Judicial Circuit Public Defender's Office March 2005 - August 2005
Harris InfoSource 2003 - 2003
Skills
Government Law, Legal Writing, Legal Research, Administrative Law, Westlaw, Criminal Law, Public Speaking, Legal Compliance, Microsoft Office, Legal Assistance, Government, PowerPoint, Administrative..., Microsoft Word, Outlook, Editing, Criminal Defense Lawyer, Leadership, Healthcare, Customer Service, Marketing, Community Outreach, Data Entry
Education
Florida Agricultural and Mechanical University, College of Law 2003 — 2006
JD, Law
Cleveland State University 2000 — 2002
BA, Psychology
Cuyahoga Community College 1998 — 2000
AA, Pre-Law
West Virginia State University 1991 — 1992
n/a, Social Work
Aon Hewitt July 2013 - Present
Aon Hewitt September 2012 - July 2013
Deloitte December 2006 - December 2011
Reynolds and Reynolds June 2001 - May 2005
Skills
Human Resources, Management Consulting, Project Management, Organizational..., Business Process Design, Personnel Management, Change Management, Strategy, Talent Management, Compensation..., HR Consulting
Education
Tecnológico de Monterrey 2009 — 2010
Certificate, Human Resources
Universidad Adolfo Ibáñez 2005 — 2006
Master, Business Administration
Clemson University - College of Business and Behavioral Science 1996 — 2000
Bachelor of Science, Management Science
Beam Suntory August 2015 - Present
MAX Digital November 2013 - August 2015
Aon Hewitt August 2011 - November 2013
Aon Hewitt December 2010 - August 2011
Aon Hewitt August 2007 - November 2010
Levy Security Corporation January 2005 - January 2007
Skills
Transition Management, Service Delivery, User Acceptance Testing, Database Administration, Salesforce.com..., Salesforce.com..., Requirements Analysis, Offshoring, Process Excellence, UAT coordination, Software Documentation, Salesforce.com, CRM, Analytics, Integration, Business Analysis
Education
National Louis University 2009 — 2013
Bachelor of Applied Science (B.A.Sc.), Management Information Systems, General
College of Lake County 2000 — 2005
Associate of Arts (A.A.), Business Administration and Management, General
Aon Hewitt December 2012 - June 2015
Aon/Hewitt August 2012 - November 2012
HTK October 2011 - September 2012
A Dental office in s Chicago suburb (South suburbs) July 2008 - January 2009
A Chicago DDS August 2005 - July 2008
Skills
Medical Billing, Data Entry, HIPAA, Human Resources, Employee Benefits, Call Centers, Leave of Absence, Public Speaking, Process Improvement, Training, Recruiting, Resume Writing, Team Building, Onboarding, Management, Time Management, Leadership, Benefits Negotiation, Coaching, Cold Calling, Customer Service, Software Documentation, Microsoft Office, Outlook, Benefits Administration, PeopleSoft, Social Media
Education
Ultimate Medical Academy 2015 — 2017
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
Online studies 2013 — 2014
Associate of Arts (AA), French Language and Literature
College of Lake County 2010 — 2012
Associate of Arts, Anthropology
Aon Hewitt June 2006 - Present
Allstate March 1980 - March 2001
Allstate March 1980 - February 2001
Skills
BPO, Outsourcing, Vendor Management, Call Centers, Offshoring, Workforce Management, Business Process..., Performance Management, Process Improvement, Operational Excellence, Change Management, Process Management, Business Analysis, Team Management, Resource Management, Cross-functional Team..., Employee Engagement, CRM, Program Management, Operations Management, Shared Services, Management, Process Engineering, Customer Satisfaction, PeopleSoft, Leadership, Team Leadership, Human Resources, Training, Talent Management, SDLC, Analysis, Recruiting, Sourcing, Management Consulting, Strategy, Talent Acquisition, Strategic Sourcing, Forecasting, Project Management, Metrics, Pension Administration
Education
Coe College 1975 — 1979
Bachelor of Arts (BA), Business/Managerial Economics
bswift March 2015 - Present
Aon Hewitt June 2012 - March 2015
Aon Hewitt December 2011 - June 2012
Aon Hewitt 2007 - December 2011
Aon Hewitt August 2003 - March 2007
Skills
Project Management, Project Planning, Employee Benefits, Benefits Administration, Benefits Management, Healthcare Management, Proofreading, Project Delivery, English, English grammar, Customer Service, Customer Satisfaction, Client Liaison, Manage Client..., Client Counseling, Client Education, Consulting, HR Consulting, Healthcare Consulting, CRM, Human Resources, Process Improvement, Vendor Management
Education
University of Wisconsin-Parkside 2001 — 2003
Bachelor of Arts (B.A.), English Language and Literature, General
Northern Illinois University 2000 — 2001
College of Lake County 1998 — 2000
English Language and Literature, General
DentaQuest August 2014 - Present
DentaQuest March 2011 - Present
Aon Hewitt August 2005 - March 2009
CrossCom National August 2003 - August 2005
Skills
Microsoft Office, MySQL, Microsoft Access, EDI File Management
Education
College of Lake County 2008 — 2011
Business Administration and Management, General, 3.9 GPA
AON Hewitt October 2010 - Present
SunTrust Bank April 2007 - October 2010
State Attorney's Office , Florida Circuit 3 February 2005 - December 2006
Skills
Call Center..., Project Management, Team Building, Cross-functional Team..., Leave of Absence..., Short Term Medical, Call Center Development, Leave of Absence..., Supervisory Skills, Clerical Skills, Microsoft Word, Microsoft Excel, Nucleus, 360s, Proprietary Software, Web Applications, Lotus 123, Lotus Notes, Internet Explorer, Microsoft Technologies, Outlook Express, Proficient Typing Skills, Communication Skills, Employee Training, Reporting & Analysis
Education
College of Central Florida 2005 — 2006
Bachelor's degree, Medical/Clinical Assistant
Evans High School 1996 — 2000
High School Diploma
Aon Hewitt September 1999 - September 2006
J.P. Morgan September 1994 - September 1999
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Colgate University
Sociology and History
Teachers College of Columbia University
Masters Organizational Psychology
College of Lake County May 2007 - Present
Wonderlic, Inc. August 2006 - April 2007
Aon Hewitt June 1995 - June 2005
Skills
Human Resources, Project Management, Process Improvement, Customer Service, Microsoft Excel, Microsoft Office, Access, Customer Satisfaction, Microsoft Word, PowerPoint, Supervisory Skills, Budgets, Coaching, Process Scheduler, Time Management, Leadership, Public Speaking, Event Planning, Higher Education, Training, Leadership Development, Community Outreach
Education
Lake Forest Graduate School of Management 1978 — 1984
MBA, Business
Western Illinois University 1974 — 1976
BS, Human Resources/Business Administration
College of Lake County 1972 — 1974
Associate's Degree, Business Administration and Management, General
Grayslake Community High School 1968 — 1972
Aon Hewitt April 2015 - Present
Medcor July 2013 - April 2015
Orthopedic and Shoulder Center October 2011 - July 2013
Skills
Microsoft Office, Microsoft Excel
Education
Illinois State University 2011 — 2013
Bachelor of Applied Science (B.A.Sc.), Finance, General
College of Lake County 2009 — 2011
Associate's degree, Business Administration and Management, General
Walgreens Boots Alliance September 2014 - Present
Global Higher Education Organization May 2015 - Present
Walgreens Boots Alliance March 2014 - August 2014
Walgreens October 2012 - March 2014
Walgreens May 2012 - October 2012
Legacy One Builders, LLC February 2011 - January 2012
CVS Caremark Corporation April 2005 - April 2010
Caremark Inc. April 2001 - April 2005
Caremark Inc. June 1999 - April 2001
Aon Hewitt January 1998 - January 1999
Skills
Strategic Planning, Budgeting, Program Management, Business Process..., Project Planning, Coaching, Cross-functional Team..., Resource Management, Leadership, Process Optimization, Process Improvement, Operations Management, Budgets, Team Leadership, Training, Strategy, Project Management, Team Building, Supply Chain, Contract Negotiation, Product Development, Six Sigma, Vendor Management, Inventory Management, Business Analysis, Integration, Budget Management, Negotiation, ERP, Vendor Relations, Procurement, Quality Assurance, Continuous Improvement, P&L Management, Purchasing, Strategic Sourcing, Management, Marketing
Education
Lake Forest Graduate School of Management 2012 — 2015
Master of Business Administration (M.B.A.), Global Marketing
Northern Illinois University 1992 — 1995
B.S., Business Administration
College of Lake County 1990 — 1992
Associates, General Studies
Aon Hewitt September 2013 - Present
Skills
Time Management, Microsoft Office, Teamwork, Data Entry, Customer Service, Testing, Data Analysis, System Testing, Performance Management, Project Management, Customer Retention, Process Improvement, Quality Assurance, Spreadsheets, Oral & Written..., Analytic Problem Solving, Employee Engagement, System Configuration, User Acceptance Testing, Sales, Organizational Behavior, Outlook, Customer Service..., MS Excel Pivot Tables, Lotus Notes, Communication, Best Practices, Debugging, Project Planning, Analysis, Microsoft Excel, SharePoint
Education
Roosevelt University 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
College of Lake County 2009 — 2011
Associate of Arts (A.A.), Business Administration and Management, General
Grayslake Central High School 2004 — 2009
Diploma, General Studies
Northern Illinois University July 2015 - Present
Northern Illinois University July 2014 - July 2015
CTC - Consolidated Telecommunications Company April 2014 - July 2014
Aon Hewitt September 2013 - January 2014
RGIS June 2013 - August 2013
Gavin school district 37 April 2013 - June 2013
Zion District 6 2013 - June 2013
3M June 2012 - October 2012
Northern Illinois University February 2011 - May 2012
Walmart April 2010 - January 2011
Skills
Psychology, Teaching, Leadership, Social Skills, Management, Public Speaking, Time Management, Reliability, Mental Health, Team Leadership, Customer Service, Counseling Psychology, Advisor, Team Building, Team Management, Conflict Resolution, Microsoft Office, Cognitive Psychology, Open Minded, Spanish-speaking, SPSS, Following Instructions, Crisis Situations, Mental Health Counseling, Staff Supervision, Crisis Management, On-call Support
Education
Northern Illinois University 2014 — 2017
Master's Degree, Counseling, Adult, and Higher education with an emphasis in Mental Health (Crisis and Trauma)
Northern Illinois University 2011 — 2012
Bachelor of Arts (B.A.), Psychology
College of Lake County 2008 — 2010
Associate of Arts (A.A.), Psychology
Iowa State University 2007 — 2009
Aon Hewitt July 2015 - Present
Thomas Morrell Design & Branding February 2015 - Present
Swell Media Group December 2009 - January 2015
Simmons-Boardman Publishing Corp. 2009 - 2011
Zeff Design May 2006 - August 2009
Tourneau 2004 - 2006
Department.x 2002 - 2004
Burroughs & Chapin Company 2001 - 2002
Skills
Graphic Design, Logo Design, Email Marketing, Catalog Design, Magazines, InDesign, Photoshop, Illustrator, Adobe Creative Suite, Art Direction, Brochures, Publishing, Web Design, Branding & Identity, Graphics, Advertising, Interaction Design, Typography, Catalogs, Art, Collateral, Corporate Identity, Layout, Packaging, QuarkXPress, Visual Communication
Education
Coastal Carolina University 1998 — 2002
BA, Art Studio
Aon Hewitt March 2015 - Present
Aon Hewitt June 2007 - March 2015
Aon Hewitt August 2004 - June 2007
Skills
Benefits Administration, Outsourcing, Employee Benefits, Defined Benefit, Process Improvement, Customer Service, COBRA, Pensions, Training, Time Management, Lotus Notes, Microsoft Excel, Microsoft Word, Defined Contribution, Retirement Benefits, Human Resources, HRO, Analysis, Vendor Management, Call Centers, Microsoft Office
Education
Northern Illinois University 2002 — 2004
Bachelor of Science (B.S.), Human Resource Management
College of DuPage
Associate of Arts (A.A.)
Aon Hewitt December 2014 - Present
NCR June 2012 - August 2013
Starbucks November 2010 - June 2012
Skills
Computer Hardware..., Lexmark Printers, Windows, Customer Satisfaction, Microsoft Office, Linux, Team Management, Networking, Network Security, HTML, Leadership, Management, Teamwork, Time Management, BizTalk, Servers, Project Management, PowerPoint
Education
DePaul University 2013 — 2016
College of Lake County
Career Certificate, PC Technician
ComPsych September 2011 - February 2013
Aon Hewitt May 2006 - June 2011
Spherion August 2005 - May 2006
Skills
Pensions, Employee Benefits, Benefits Administration, Deferred Compensation, Insurance, Health Insurance, HRIS, Retirement, Financial Services, Defined Benefit
Education
Western Illinois University 2000 — 2002
BA, Communications
College of Lake County 1997 — 1999
None, Journalism
Benefit Express August 2013 - Present
Aon Hewitt January 2005 - September 2013
Aon Hewitt April 2005 - December 2008
Avenue Inc September 2004 - April 2005
Skills
implementation, TPA, ADP Payroll, Payroll, HRIS, Benefits Administration, SDLC, Systems Analysis, Business Analysis, Integration, Testing, HTML, ASP.NET, DB2, SQL, Requirements Analysis, Visio, Business Process, Microsoft SQL Server, Requirements Gathering, Analysis, Test Planning, SharePoint, XML, Mainframe, Data Warehousing, CSS, Project Management, Databases, Software Documentation, Data Migration, User Acceptance Testing, Access, JCL, Web Services, SQL DB2, Reporting & Analysis, Data Analysis, Statistical Data..., Microsoft Excel, Tortoise SVN, Microsoft Office, SAS, Lotus Notes, Outlook, Software Development, Training, XSLT, Outsourcing, HR Software
Education
DePaul University 2003 — 2004
Bachelor of Science, Information Systems; Application and Web Development
College of DuPage 2000 — 2002
Information Systems
Prudential Financial September 2013 - Present
Prudential Retirement March 2010 - August 2013
ING 2007 - 2008
Aon Hewitt 1996 - 2001
Skills
Client Relationship..., Project Implementation, Process Improvement, Management, Risk Management, Vendor Management, Business Analysis, CRM, Financial Services, Insurance, Project Management, Mutual Funds, Leadership, Sales Management, Strategy, Retirement, New Business Development
Education
Warton School of Business 1990 — 1995
Certified Employee Benefits Specialist, CEBS
Colby College 1984 — 1988
Bachelor of Arts (B.A.), Business Administration and Management, General
University of Bath 1986 — 1987
Business Administration and Management, General, A
Aon Hewitt August 2012 - Present
Aon Hewitt August 2010 - August 2012
Hewitt Associates December 2003 - September 2009
Hewitt Associates August 2001 - December 2003
University of Illinois at Chicago March 2000 - August 2001
University of Illinois at Chicago June 1997 - March 2000
Skills
Financial Analysis, Process Improvement, Defined Benefit, Workforce Management, Market Pricing, Performance Management, Employee Engagement, HRO, HR Consulting, Benefits Administration, Talent Management, Employee Benefits, Management, PeopleSoft
Education
College of Lake County
Communication
Harper College
Communication
Textura Corporation May 2015 - Present
Textura Corporation May 2013 - Present
Aon Hewitt March 2011 - February 2013
Aon Hewitt November 2007 - February 2013
CCH, a Wolters Kluwer business May 2005 - November 2007
CCH, a Wolters Kluwer business October 2000 - October 2005
CCH, a Wolters Kluwer business August 1999 - October 2000
Skills
Software Documentation, Manuals, Technical Communication, Technical Writing, SnagIt, Content Management, SGML, Online Help, Wikis, Web Content, Editing, Copy Editing, Content Writing, Requirements Gathering, Technical Documentation, Quality Assurance
Education
College of Lake County
Certificate, Technical Communications
Northern Illinois University 1994 — 1998
BA, Journalism
Oakley March 2015 - Present
Cognizant Technology Solutions June 2014 - March 2015
Infosys June 2012 - June 2014
Infosys Technologies Ltd September 2010 - June 2012
Aon Hewitt November 2008 - June 2010
Cordiant Technologies 2007 - 2008
Skills
Hybris, Unix, Requirements Analysis, Java Enterprise Edition, Oracle, Core Java, Solution Architecture, Microsoft SQL Server, SQL, Java, JSP, SDLC, Web Services, Spring Framework
Education
Cochin University of Science and Technology 2002 — 2006
Bachelor of Technology (B.Tech.), Information Technology
KAU Higher Secondary School
Coca-Cola Bottling Co. Consolidated June 2015 - Present
Coca-Cola Refreshments April 2012 - Present
Coca-Cola Refreshments April 2012 - Present
Alpha Kappa Psi Professional Business Fraternity August 2011 - Present
Coca-Cola Refreshments March 2013 - May 2015
Aon Hewitt December 2011 - December 2011
Arizona Steakhouse February 2011 - December 2011
Clemson Universtiy Academic Success Center June 2010 - December 2010
Skills
PowerPoint, Microsoft Word, Microsoft Excel, Economics, Microsoft Office, Sales, Finance, Corporate Finance, International Business..., Sales Management, Event Planning, Budgets, Customer Service, Facebook, Management, Marketing
Education
University of Georgia - Terry College of Business 2011 — 2013
Finance & Management Dual Degree BBA
Clemson University
Pre-Business Management
The University of Georgia
Bachelor of Arts, Business Administration: Management & Finance
Loyola University Medical Center January 2005 - Present
Mercer March 2004 - December 2004
Aon Hewitt March 1999 - July 2003
Skills
Defined Benefit, Retirement, Employee Benefits, Plan Design, 401k, ERISA, Benefits Administration, Benefits
Education
College of Lake County 1989 — 1991
College of Lake County 1989 — 1991
HSBC May 2015 - Present
HSBC November 2012 - May 2015
TEKsystems November 2012 - August 2013
Aon Hewitt February 2008 - July 2011
Hewitt Associates January 2002 - February 2008
Harrison Conference Center at Lake Bluff (Hilton Hotels) March 2000 - March 2002
Skills
Operating Systems, Testing, Access, Technical Support, Integration, Leadership, Software Documentation, Security, Process Improvement
Education
College of Lake County 1999 — 2002
Associate, Computer Information Systems
Columbia College
Computer Information Systems
Aon Hewitt April 2014 - Present
Aon Hewitt February 2012 - April 2014
Publicis Groupe June 2011 - February 2012
College of DuPage October 2007 - August 2008
Skills
Microsoft Office, Data Analysis, Word, Excel, Access, Lotus Notes, SQL Server Management..., Microsoft Word, Microsoft Excel, CSS, Microsoft SQL Server, HTML, Business Analysis
Education
DePaul University 2008 — 2010
B.S., Information Systems
College of DuPage 2007 — 2008
Illinois State University 2006 — 2007
Aon Hewitt February 2008 - Present
Aon January 2006 - December 2007
Aon January 2002 - January 2006
Aon Worksite Solutions February 2001 - February 2002
LegalWise February 2000 - February 2001
Prudential Financial 1989 - 2000
Skills
Strategic Planning, Insurance, Employee Benefits, Risk Management, Health Insurance, New Business Development, Property & Casualty..., Process Improvement, Management Consulting, Change Management, Disability Insurance, Cross-functional Team...
Education
Clemson University 1982 — 1987
Bachelor of Science, Industrial Management
Dyson August 2013 - Present
Anixter June 2013 - August 2013
Aon Hewitt May 2012 - January 2013
NOKIA Location and Commerce (formerly NAVTEQ) October 2008 - April 2012
Tenneco Automotive May 2007 - July 2008
CSC May 2002 - May 2007
Tellabs Operations January 1994 - August 2001
Paychex 1990 - 1994
Tellabs 1985 - 1988
Tellabs January 1982 - May 1983
Skills
Process Improvement, Finance, Forecasting, Analysis, Management, Vendor Management, Cross-functional Team..., Strategic Planning, Project Management, Business Analysis, Team Leadership, Accounts Receivable, Business Process..., Leadership, Financial Analysis, Training, SAP, Budgets, Risk Management, Business Strategy, Telecommunications, CRM, Software Documentation, Business Development, Contract Negotiation, Team Management, Account Management, Teamwork, Salesforce.com, Change Management, Strategy, Negotiation, Credit, New Business Development, Sales, Competitive Analysis, Project Planning, Start-ups, Data Analysis, Financial Modeling, Invoicing, Access, Customer Satisfaction, Business Planning, Visio, HTML 5, CSS Javascript, Matlab, Linear Regression, SQL
Education
DePaul University 2013 — 2016
BAC/MS, BA Computing, MS Predictive Analytics
DeVry 1995 — 1997
Telecommunications Management
College of DuPage 1993 — 1994
Proficiency Certificate, Unix Operating Systems
Downers Grove North
Diploma
Money Mailer March 2012 - Present
Aon Hewitt January 1997 - June 2010
Skills
Process Improvement, Resource Management, Leadership, Management, Project Management, IT Strategy, Recruiting, Training, Access, Time Management, Customer Service, Interviews, Windows 7, Technical Support, Outlook, Information Technology, Budgets, Business Process..., Call Centers, Change Management, Cross-functional Team..., Database Administration, Disaster Recovery, Human Resources, IT Management, IT Operations, ITIL, Integration, MS Project, Outsourcing, PMO, PMP, Program Management, Project Portfolio..., Requirements Analysis, Requirements Gathering, SDLC, Security, SharePoint, Six Sigma, Strategy, Team Building, Team Leadership, Visio, Vendor Management
Education
Aon Hewitt
Management & Diversity Training, Building Manager Effectiveness, Project Management
College of Lake County
Psychology - Liberal Arts Coursework
Project Management Institute
Information Technology Project Management
Aon Hewitt June 2001 - Present
Skills
Defined Benefit, Actuarial Science, Employee Benefits, Executive Pay, Employee Engagement, Health Insurance, Talent Management, Deferred Compensation, ERISA, Benefits Administration, Pensions, Defined Contribution, Retirement Plan...
Education
The University of Texas at Austin 1998 — 2001
MA
Colby College 1994 — 1998
BA
Aon Hewitt August 2011 - 2015
Hewitt Associates August 2004 - September 2009
Hewitt Associates 2000 - 2004
Bell+Howell Phillipsburg Company June 1990 - August 1997
United Data Services 1985 - 1990
Skills
Access, Data Analysis, Six Sigma, Operations Management, HTML, Visual Basic, Microsoft Excel, VBA, CSS, VB.NET, Process Improvement, Mobile iOS, SharePoint Development, Joomla, MySQL, Project Management, Analysis, Visio, Business Analysis, MS Project, Business Process..., Requirements Analysis, Requirements Gathering, SDLC, SharePoint, Software Documentation, Vendor Management, iOS, CRM, Quality Assurance
Education
DePaul University 2010 — 2015
Master of Science (MS), E-Commerce/Electronic Commerce
DePaul University 2005 — 2010
BS, E-Commerce Technology
University of Illinois at Chicago 1999 — 2003
Transferred, Chemical Engineering
College of DuPage 1997 — 1999
Chemistry, Mathematics
Northeast State Technical Community College 1983 — 1985
Associates Instrumentation Engineering Technology, pneumatics, fluid control, control systems
E.W. Bredemeier February 2010 - Present
Stay at Home Mom January 2014 - May 2014
Designs of the Interior February 2009 - January 2010
Aon Hewitt June 2002 - April 2007
Skills
Interior Design, Space planning, Project Management, System Requirements, Test Planning, Testing, User Acceptance Testing, Test Automation, Purchasing, Inventory Management, Requirement..., Interior Architecture, Sketching, Architectural Drawings, AutoCAD, Floor Plans, Concept Development, CAD, Adobe Creative Suite
Education
College of DuPage 2005 — 2008
Associate of Arts (AA), Interior Design
Illinois Wesleyan University 1998 — 2002
Bachelor of Arts (BA), Business and Computer Scient
Hewitt Associates January 2006 - Present
Aon Hewitt 1999 - Present
Skills
Customer Service, Performance Management, Employee Benefits, Call Centers, Workforce Management, Outsourcing, Process Improvement, BPO, Defined Benefit, Benefits Administration, Human Resources, Call Center, Employee Engagement, Training, HRO, Vendor Management
Education
College of DuPage
American Express Global Business Travel October 2014 - Present
Aon Hewitt March 2013 - September 2014
Qatar Airways August 2006 - February 2013
IKON Office Solutions (Ricoh Americas Corp) August 2002 - August 2006
British Airways March 1988 - March 2002
Skills
Business Analysis, Airlines, Access, Excel, Data Analysis, Oracle, Visio, Minitab, Aviation, Commercial Aviation, Business Development, Business Process..., Vendor Relations, Process Flow, Microsoft Office, Microsoft Excel, Travel Management, Analysis, AQT (Advanced Query..., Pricing, IATA, Management, Account Management, Business Strategy, Amadeus, Six Sigma, Operations Management, Sabre, Team Management, Revenue Analysis, Airports, Leadership, Ticketing, Business Travel, Forecasting, Pricing Strategy, CRM, Call Centers, Contract Negotiation, Team Leadership, Process Improvement, Negotiation, Business Planning, Change Management, Customer Satisfaction, Strategy, Vendor Management, Competitive Analysis, Project Planning, Team Building
Education
Houston Community College 1996 — 1997
Business
College of DuPage 1995 — 1996
Business
Aon Hewitt September 1999 - Present
Aon Hewitt September 1999 - Present
Monika O'Connor CPA September 1997 - September 1999
Skills
Human Resources, Employee Benefits, PeopleSoft, Payroll, HRIS, Benefits Administration, Financial Statements, ADP Payroll, Onboarding
Education
College of Lake County 1982 — 1984
Associate Applied Science - In Accounting
Aon Hewitt January 2015 - Present
WD Partners February 2014 - January 2015
PwC July 2011 - January 2014
UnitedHealthcare April 2010 - August 2011
CIGNA Healthcare July 2006 - March 2010
Towers Watson (Formerly Watson Wyatt) June 2001 - July 2006
Deloitte Consulting 1999 - 2001
Skills
Strategy, Leadership, Account Management, Management, Business Development, Employee Benefits, Consulting, CRM, Professional Services, Strategic Planning, Sales, Cross-functional Team..., Process Improvement, Healthcare, Business Strategy, New Business Development, Insurance, Management Consulting, Sales Management, Executive Management, Mergers & Acquisitions, Performance Management, Customer Service, Start-ups, Vendor Management, Change Management, Customer Retention, Leadership Development, HR Consulting, Business Process..., Business Planning, Business Analysis, Team Building, Talent Acquisition, Financial Services, Outsourcing, Contract Negotiation, Program Management, Risk Management, Health Insurance, Benefits, Workers Compensation, Workers' Compensation...
Education
Cleveland State University 1990 — 1992
MBA, Dual Concentration - Management/Labor Relations and Marketing
Cleveland State University 1983 — 1988
BBA, Business Economics
Magee-Womens Hospital of UPMC September 2013 - Present
DHHS/ASPR/OPEO/NDMS August 2013 - Present
Aon Hewitt July 2011 - April 2012
Hewitt Associates January 2006 - December 2009
Hewitt Associates August 1999 - January 2006
Skills
Healthcare, BLS, Telemetry, Actuarial Science, Defined Benefit, Management, Registered Nurses, Epic Systems, Cerner, ACLS, Fetal Monitoring, Neonatal Resuscitation, CPR Certified, Research
Education
Cleveland State University 2011 — 2013
Bachelors of Science, Nursing, 3.94
University of Iowa 1994 — 1999
Bachelor of Science, Actuarial Science
Aon October 2006 - Present
Aon Hewitt October 2006 - November 2010
Lincolnshire Police Department March 1986 - October 2006
Northwestern University - Center for Public Safety 2002 - 2006
Skills
Physical Security, Internal Investigations, Fraud Investigations, Certified Fraud Examiner, Certified Crash..., Private Investigations, Fraud, Accident Reconstruction, Background Checks, Investigation, Identity Theft, High Technology Crime..., Criminal Investigations, Security, Enforcement, Executive Protection, Leadership, Risk Assessment, Risk Management, Corporate Security, Police, Protection, Security Audits, Computer Forensics, Security Awareness, Security Management, Business Continuity, Public Safety, Surveillance, Crisis Management, Cybercrime, Evidence, Vulnerability Assessment, Forensic Analysis, Security Operations, Criminal Law, Criminal Justice, EnCase, Interrogation, Emergency Management, Investigative Reporting, Asset Protection, Expert Witness, Crime Prevention, Information Security..., Vulnerability Management, Security Policy, Business Continuity..., Enterprise Risk..., CISSP
Education
College of Lake County
Engineering Science
Aon August 2014 - October 2015
Aon Hewitt April 2013 - August 2014
Aon Hewitt October 2007 - April 2013
Hewitt Associates October 2005 - October 2007
Hewitt Associates May 2004 - October 2005
Baker & Hostetler LLP May 2000 - May 2004
KeyBank 1998 - 2000
Ohio Lottery Commission 1993 - 1997
Skills
HRIS, Benefits Administration, Human Resources, PeopleSoft, Payroll, Employee Benefits, HR Transformation, Process Improvement, SAP, Workday, BPO, Shared Services, ADP Payroll, HRO, Kronos, Siebel, Business Process..., Functional Requirements, Requirements Gathering, Lotus Notes, Maestro, HP QC, Acceptance Testing, Analytical Skills, Full SDLC, Key Performance..., Certified Payroll, Payroll Conversions, SaaS, HR SaaS, Payroll SaaS
Education
Cleveland State University 1999 — 2003
MBA, Business Administration and Management, General
Ursuline College 1994 — 1997
BA, Human Resource Management
Workday
HCM, US Payroll, UK Payroll
HSBC October 2013 - Present
Aon Hewitt February 1999 - January 2013
CompUSA October 1997 - January 1999
Midwest Canvas April 1995 - July 1997
Skills
Disaster Recovery, ITIL, Vendor Management, Management, Troubleshooting, Incident Management, SDLC, Unix, Data Center, IT Service Management, Process Improvement, Active Directory, IT Management, Requirements Analysis, Software Documentation, Business Analysis, Service Delivery, Call Centers, IT Operations, IT Strategy, Integration, Outsourcing, Requirements Gathering, SharePoint, Sla, BMC Remedy, Change Management, Security, System Administration
Education
College of Lake County 1990 — 1991
Northern Illinois University 1989 — 1990
Aon Hewitt May 2002 - Present
Aon Consulting March 1999 - August 2001
IT consultant Self Employed May 1998 - February 1999
Atlanta Market Center, Inc September 1996 - May 1998
Hemko Systems Corporation April 1988 - September 1996
Skills
Oracle, 13+ years, PL/SQL, 13+ years, MS Access, 15+ years, SQL Server, 7+ years, VBA, 10+ years, SQL (Oracle, MS Access,..., MS BizTalk, 5+ years, Project Management, 24+..., Systems Implementation,..., End User Training, 10+..., End User Support, 24+..., Testing, Vendor Management, Databases, Requirements Analysis
Education
College of DuPage
Associates of Arts
Aon Hewitt March 2013 - Present
Findley Davies, Inc. June 2001 - March 2013
Education
Cleveland State University 1998 — 2001
BS, Mathematics
Trinity High School
Warrensville Hts. High School
Premier Vapor and Lounge November 2014 - August 2015
Aon Hewitt July 2013 - September 2014
Wiegold Handyman Services October 2007 - February 2013
Mineola Hotel June 2006 - August 2009
Enova International: previously CashNetUSA December 2006 - October 2008
TheMagicTouch USA December 2001 - January 2006
Best Buy June 2000 - August 2001
Skills
Microsoft Office, Windows 7, Windows XP Pro, Apple OS, Open Office, Customer Service, Call Centers, Management, Coaching, Outlook, Process Improvement, Technical Support, Employee Training, Sales, Marketing Strategy
Education
Kaplan University 2006 — 2006
Business Administration and Management, General
Kirkwood Community College 2005 — 2006
Business Administration and Management, General
College of Lake County 2004 — 2005
Business Administration and Management, General
Aon Hewitt August 2015 - Present
Aon Retiree Health Exchange June 2013 - August 2015
Liberty National Life Insurance Company May 2012 - September 2012
Andy Frain Services May 2011 - July 2011
Advantage Sales & Marketing December 2009 - July 2011
AlliedBarton Security Services July 2010 - March 2011
Office Depot February 2007 - March 2009
Jewel Osco May 2001 - February 2007
CROSSMARK/MSI June 2004 - July 2004
Skills
Marketing, Sales, Medicare, Medicare Part D, Time Management, Medicare Advantage, Health Insurance, Purchasing, Document Imaging, Document Drafting, Insurance, Customer Service, Human Resources, Security, Loss Prevention, Microsoft Office, Management, PowerPoint, Training, Microsoft Excel, Team Building, Microsoft Word, Physical Security, Retail, Team Leadership, Event Planning, Outlook, Inventory Management, Life Insurance, Advocacy, Needs Analysis, Call Centers, Food Safety, customer, Customer Satisfaction
Education
Columbia College Chicago 2004 — 2007
BA, Broadcasting
College of Lake County 2002 — 2004
gereral education, transfer
antioch community high school 1998 — 2002
diploma, general education
Moffitt Cancer Center May 2008 - Present
Aon Hewitt June 2004 - April 2008
Niteo Partners 1999 - May 2004
Wipro 1996 - 1998
Skills
Data Modeling, Data Warehousing, Organizational Design, Organizational..., Information Architecture, Enterprise Architecture, IT Governance, Master Data Management, Healthcare Information..., Healthcare Consulting, Life Sciences, Enterprise Healthcare..., SaaS BI, Cloud computing for BI...
Education
University of South Florida 2011 — 2014
Master of Business Administration (M.B.A.), Management and Entrepreneurship
College of Engineering, Trivandrum
Bachelor's Degree, Industrial Engineering
Precious Metal Refining Services, Inc. July 2009 - July 2015
Progressive Environmental Services, Inc. July 2009 - July 2015
Accountants To You - ATY Chicago April 2009 - June 2009
Brandmuscle September 2008 - February 2009
Stericycle January 2007 - March 2008
Palmen Auto Stores August 2005 - January 2007
Antioch Auto Center (Dodge Chrysler Jeep Mazda & Hyundai) May 2005 - August 2005
Aon Hewitt August 2003 - May 2005
Kelly Services June 2003 - August 2003
Coca-Cola Enterprises May 2002 - March 2003
Skills
Gold, Customer Service, Sales, Management, B2B, Salesforce.com..., Account Management, Strategic Planning, Microsoft Office, Team Building, Sales Operations, Negotiation, Sales Management, Marketing, Leadership, New Business Development, Marketing Strategy
Education
College of Lake County 2008 — 2010
Associate of Arts and Sciences (AAS)
Bradford H.S. 1992 — 1995
Mercer July 2014 - Present
Aon Hewitt April 2011 - July 2014
Benefit Express 2006 - 2009
Hewitt Associates 2000 - 2006
Skills
Benefits Administration, Requirements Analysis, Customer Service, Communication, Team Leadership, Program Evaluation, Training, Employee Benefits, Vendor Management, Leadership, Software Documentation, Microsoft Word, Call Centers, HIPAA, Process Improvement, Program Management, Data Analysis, Business Analysis, Performance Management
Education
Governors State University 2010 — 2012
Interdisciplinary Studies
College of DuPage 2003 — 2006
Associate of Applied Science, Advertising, Design and Illustration
Good Foods Group, LLC March 2014 - Present
Stateline Environmental March 2009 - Present
Aon Hewitt June 2012 - March 2014
WW Grainger February 2011 - June 2012
W.W. Grainger November 2010 - February 2011
Select Marketing Solutions March 2009 - November 2010
Benchmark Environmental 2007 - 2009
Manhard Consulting 2004 - 2006
OB-Gyne of Libertyville 2003 - 2004
Education
College of Lake County 2002 — 2003
CNA, General Education / Nursing
Trinity International University 2001 — 2002
Bio / Pre-Med
Carmel High School 1998 — 2001
Medline Industries 2012 - 2013
Medline Industries 2011 - 2012
Foundation Fighting Blindness 2009 - 2010
Aon Hewitt 2006 - 2009
Aon Hewitt 2000 - 2006
Aon Hewitt 1998 - 2000
Skills
SDLC, Vendor Management, Project Management, Process Improvement, Business Analysis, Program Management, Resource Management, Requirements Gathering, Benefits Administration, Outsourcing, Requirements Analysis, Quality Assurance, Testing, Administrative..., Confidentiality, Pricing, Project Coordination, Event Planning, Event Management, Coordinating Events, Volunteer Management
Education
College of Lake County
Liberal Arts and Sciences/Liberal Studies
Aon Hewitt February 2012 - Present
Advanced Resources Finance 2011 - 2012
Illinois CPA Society 2010 - 2012
JP Morgan Chase August 2006 - June 2009
JP Morgan Chase April 1998 - August 2006
JP Morgan Chase June 1997 - April 1998
Peer Bearing July 1990 - August 1996
Skills
Financial Reporting, Financial Accounting, Financial Analysis, Compliance, Accounting Management, Actuarial Consulting, General Ledger, Internal Controls, Accounting, Finance, Sarbanes-Oxley Act, Accounts Payable, Analysis, Account Reconciliation, Cash Flow
Education
The University of Texas at Austin - Red McCombs School of Business 1985 — 1988
MBA, Accounting
Purdue University
B.S., B.A., Mathematics and Spanish
College for Financial Planning
Certificate, CFP Professional Education Program, Financial Planning
Aon Hewitt April 2015 - Present
Aon Hewitt May 2014 - April 2015
Aon Hewitt September 2011 - May 2014
Lisching Construction Co, Inc August 2005 - September 2008
Brinker International - Big Bowl Asian Kitchen May 2004 - January 2005
Adecco Group - Verizon WIreless October 2002 - July 2003
College of DuPage January 2002 - May 2002
Olsten Staffing Services - Verizon Wireless January 2000 - April 2000
Jewel Food Stores February 1996 - June 1997
Skills
Employee Engagement, Talent Management, Performance Management, Benefits Administration, Human Resources, Customer Service, Payroll, Recruiting, HR Policies, PeopleSoft, Taleo, myHR, HR Workways, Success Factors, SABA, JAT, Microsoft Office, Coaching, Onboarding, Employee Relations, Personnel Management, Applicant Tracking..., Employee Training, Conflict Resolution, Process Improvement, Outsourcing, Windows, Mac OS
Education
University of Michigan 2008 — 2011
Bachelor of Arts (B.A.), Psychology
College of DuPage 2007 — 2007
Associate of Arts (A.A.), Psychology
College of DuPage 1999 — 2002
Psychology, Philosophy, and Sociology
Xerox February 2012 - Present
VITA January 2012 - April 2012
Becker 2011 - 2011
UPS June 2008 - July 2010
Aon Hewitt September 2007 - April 2008
Skills
Accounts Payable, Account Reconciliation, Accounts Receivable, PeopleSoft, Business Objects, JD Edwards, Outlook, Oracle Applications, Lotus Notes, Microsoft Excel, Microsoft Word, PowerPoint, Business Process..., Customer Service, Tax
Education
Roosevelt University 2013 — 2015
Bachelor's degree, Accounting
College of DuPage 2008 — 2011
Associate's degree, Accounting
University of Illinois at Chicago 2001 — 2006
Bachelor's degree, Psychology
Aon Hewitt September 2014 - Present
Merrill Lynch June 2013 - July 2014
UBS January 2012 - June 2013
LPL Finanical 2011 - 2012
Wells Fargo Advisors April 2008 - January 2010
Skills
Sports Marketing, Strategic Planning, Investment Banking, Risk Assessment, Risk Management, Wealth Management..., Strategic Partnerships, 401k, Analysis, Finance, Financial Analysis, Financial Services, Insurance, Mutual Funds, Investments, Retirement Planning, Securities, Series 7, Strategic Financial..., Wealth Management
Education
Clemson University - College of Business and Behavioral Science 1986 — 1992
BS, Marketing
Aon Hewitt 2011 - Present
UPM Kymmene, Inc. 2008 - 2009
Ineos Silicas 2008 - 2008
Aon Service Corporation 2004 - 2007
Aon Service Corporation 2000 - 2004
Aon Service Corporation 1998 - 2000
The Administrative Management Group 1997 - 1998
Harris Trust 1980 - 1996
Skills
Employee Benefits, Defined Benefit, Human Resources, Vendor Management, Payroll, Management, ERISA, 401k, Benefits Administration, Open Enrollment, Defined Contribution
Education
College of DuPage 1978 — 1980
Associates, Business / Accounting
Bankers Life and Casualty July 2011 - January 2012
American Bar Association January 2010 - April 2010
College of Lake County April 2009 - December 2009
KemperSports Management March 2009 - September 2009
Aon Hewitt September 2007 - March 2008
Menards October 2004 - July 2007
Customer Management Systems CMS - Wheeling IL September 2000 - August 2001
Skills
HTML scripting, CSS, JavaScript, XML, XPath, PHP, ASP, Web Development, SQL, Adobe Creative Suite, Adobe CQ5
Education
Illinois State University 2001 — 2004
Bachelor of Science (BS), Business Administration and Management, General, N/A
College of Lake County 1999 — 2001
Associates of Applied Science (A.A.Sc.), Information Technology
Aon Hewitt January 2002 - Present
Technology Staffing Resources February 2000 - January 2002
Motorola 1989 - 2000
Skills
Human Resources, HRIS, Outlook, Customer Service, Bookkeeping, Administrative..., Employee Benefits, PeopleSoft, Benefits Administration, Microsoft Office, Access, Invoicing, Microsoft Excel
Education
College of DuPage 1988 — 1990
Photography
Glenbard East 1984 — 1987
ADP July 2015 - Present
ADP June 2014 - Present
Hewitt Associates July 2003 - July 2014
Aon Hewitt June 2003 - January 2006
Skills
HRO, PeopleSoft, HRIS, Benefits Administration, Human Resources, Employee Benefits, Talent Management, Deferred Compensation, Microsoft Word, Employee Relations, Microsoft Office, Employee Engagement, Performance Management, Training, Customer Service
Education
College of Lake County 2007 — 2015
Associate of Arts (AA), Human Resources Development, 3.0
Northeastern Illinois University
Bachelor of Arts (B.A.), Human Resources Development
Aon Hewitt 2010 - Present
Hewitt Associates 1995 - 2010
Skills
Process Improvement, Strategic Planning, Healthcare, Employee Benefits, Defined Benefit, Insurance, Health Insurance, Benefits Administration, Performance Management, Leadership, Vendor Management
Education
Colby College
BA, Economics, Government
Aon Hewitt September 1999 - Present
Skills
PeopleSoft, Payroll, Deferred Compensation, FMLA, HRO
Education
College of Lake County 1982 — 1984
Aon Hewitt October 2007 - January 2011
Hewitt Associates July 2005 - September 2007
Hewitt Associates June 1999 - June 2005
Hewitt Associates January 1998 - May 1999
Hewitt Associates April 1996 - December 1997
Skills
Cognos
Education
University of Iowa 1993 — 1995
College of Lake County 1991 — 1993
Enova International May 2014 - Present
GFX International February 2013 - September 2013
Fresenius Medical Care May 2012 - February 2013
Kelly Services June 2009 - September 2010
Allstate September 2006 - February 2009
Aon Hewitt August 2001 - August 2003
Skills
Customer Service, Data Entry, Call Centers, Outlook, Microsoft Office, Microsoft Excel, Training, Microsoft Word, PowerPoint, Leadership, Time Management, Process Improvement, Coaching, Employee Training, Call Monitoring, Escalation Resolution
Education
College of Lake County 1995 — 2012
Business Administration and Management, General
Monmouth College 1994 — 1995
Warren Township High School 1990 — 1994
High School Diploma, General Studies
Twin Gardens Farm April 2014 - June 2014
Home Instead Senior Care July 2013 - April 2014
Wav Wireless Outfitters November 2012 - March 2013
Abbott September 2012 - October 2012
Aon Hewitt November 2011 - February 2012
Wolters-Kluwer US/ CCH Inc June 2000 - April 2011
Spectronix Visual Solutions November 1999 - June 2000
Halo Marketing and Promotion August 1997 - November 1999
Skills
SAP, Epass, cVend, Vendor Management, Contract Management, Purchasing, Procurement
Education
Coe College 1982 — 1987
History Major
Coe College
Aon Hewitt June 2002 - Present
Education
Coe College 1998 — 2002
Bachelor of Arts (B.A.), Business, Psychology
Medela, Inc. February 2014 - Present
Trustmark Life Insurance Company April 2012 - July 2013
Aon Hewitt October 2005 - April 2012
Victory Memorial Hospital December 2001 - July 2006
Chelsea & Scott September 2003 - September 2005
Manpower (Abbott Laboratories) July 2002 - May 2003
Allegiance Healthcare November 1999 - July 2002
Skills
Human Resources, Software Documentation, Invoicing, Insurance, Public Speaking, Research, Customer Service, Microsoft Office, Telephone Skills, Shipping, Payroll, Leadership Development, Accounting, Outlook, Data Entry, Employee Relations, Workforce Management, PeopleSoft, Microsoft Excel
Education
Waukegan West High School 1988 — 1992
1992, General
College of Lake County
Associates Degree, Office Systems and Technologies
HUB International July 2015 - Present
Aon Hewitt July 2012 - July 2015
Macy's April 2010 - August 2011
Macy's February 2009 - August 2009
Finlay Fine Jewelry May 2006 - February 2009
TJ Maxx August 2003 - June 2006
Intrupa Manufacturing Company September 2002 - June 2003
Skills
Employee Benefits, Retirement Benefits, Health Insurance, 401k, 401k Rollovers, Pensions, Insurance, Qualified Retirement..., Mac/PC proficient, Outlook, Word, Excel, Customer Service, Final Cut Pro, Final Draft, Grip, Sales, Life Insurance, Microsoft Office, PowerPoint
Education
Columbia College Chicago 2009 — 2011
Post Baccalaureate Certificate of Major, Film & Video
Columbia College 2005 — 2009
Bachelor of Arts (B.A.), Psychology
College of Lake County 2002 — 2005
Associate's degree, Psychology
Pure Water Technology July 2011 - Present
AON-Hewitt August 2010 - July 2011
Village Entertainment February 2005 - December 2007
Skills
Retail, Server, Painter, Sales, Problem Solving, Writing, Internet Research, Cashiering, Music, Public Speaking, Storytelling, Driving
Education
College of DuPage 2001 — 2002
none, Business
Aon Hewitt April 2012 - Present
Freelance Musician August 1996 - Present
Skills
Composition, Music, Songs, Guitar, Computer Configuration, Music Production, Recording, Music Theory, Studio Recording, Classical, Music Industry, Testing, Rock, Guitarist, Musical Theatre, Social Media, Songwriting, Bands, Editing, Sound, Entertainment, Bass
Education
College of DuPage 2011 — 2012
Internetworking Technician Certificate, Computer Systems Networking and Telecommunications, 4.00
Northern Illinois University
Aon Hewitt June 2013 - April 2014
National Football League August 2006 - May 2013
Skills
Coaching, Employee Benefits, Event Planning, Facebook, Marketing, Sports
Education
Colgate University 2002 — 2006
Bachelor of Science
The Bryn Mawr School 1998 — 2002
Brightstar Corp. April 2015 - Present
Brightstar August 2013 - Present
Brightstar January 2013 - August 2013
Brightstar December 2011 - February 2013
Brightstar March 2010 - December 2011
Aon Hewitt 2000 - 2010
Education
National Louis University 2013 — 2015
Bachelor of Science (B.S.), Business Administration and Management, General
Western Illinois University 1997 — 1999
College of Lake County
Associate of Arts (AA)
Nationwide Children’s Hospital August 2012 - October 2012
Verizon Wireless January 2009 - October 2009
Alltel Wireless March 2006 - January 2009
Alltel Wireless March 2006 - January 2009
Verizon Wireless & Alltel 2006 - 2009
Aon Hewitt June 2005 - January 2006
Prudential Financial March 1999 - June 2001
Saint Barnabas Medical Center September 1997 - March 1999
NASA Lewis Research Center August 1994 - September 1997
Skills
Business Analysis, IT Project management, IT analyst and Project..., Lead tester, Creation and..., SQL*Plus, Business Objects
Education
Cleveland State University 1989 — 1994
Bachelors degree, Political Science and Government
Cleveland State University
B.A, Political Science
Columbus State Community College
Aon- Hewitt 2011 - 2012
Education
College of Lake County
Associate of Applied Science (A.S.), LAN/ PC Tech
Aon April 2014 - Present
Expedient Data Centers September 2013 - April 2014
Aon Hewitt September 2010 - September 2013
Skills
Call Centers, Workforce Management, Service Delivery, IT Service Management, Vendor Management, BPO, Outsourcing, Lotus Notes, Sla, Incident Management, Transition Management, IT Operations, Technical Support, ITIL, Disaster Recovery, VMware, Windows Server, Active Directory, Data Center, SharePoint, Troubleshooting
Education
University of Pittsburgh 2014 — 2016
Bachelor's degree, Computer Science
College of Lake County 2006 — 2008
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Aon Hewitt August 2011 - Present
Round Lake Area School District #116 February 2008 - June 2011
Protective Life May 2006 - January 2007
GCG Financial May 2001 - April 2006
Trustmark Companies 1999 - 2001
Skills
Health Insurance, Elementary Education, Middle School, Medicare, Customer Service, COBRA, Benefits Administration, Employee Benefits, Open Enrollment, Flexible Spending..., ERISA, HRIS, FMLA, Health Savings Accounts, Benefits Design, Call Centers, Medicare Part D
Education
Southern Illinois University, Carbondale 2006 — 2007
Elementary Education and Teaching
College of Lake County 2004 — 2006
Associate of Science (A.S.), Education
College of Lake County 1999 — 2001
business associate
Flex-O-Glass Inc. 2008 - 2012
Aon Hewitt January 2005 - June 2008
Aon Hewitt September 1995 - January 2005
Education
College of DuPage 1989 — 1993
Associate of Arts (A.A.), General Studies
Aon Hewitt April 2000 - Present
Hewitt Associates July 1999 - March 2000
Walgreens April 1998 - July 1999
Walgreens July 1989 - March 1998
U.S. Army December 1984 - July 1989
Skills
Version Control Systems..., Version Control Systems..., Unix, Kornshell Scripting
Education
College of Lake County 1990 — 1995
College of Lake completed 31 credits in Information Technology degree curriculum., Information Technology
Aon Hewitt Customer Service Client SpecialistAon HewittFebruary 2015 - Present
Skills
Customer Service, Call Centers, Microsoft Excel, Process Improvement, Training, Project Management, Leadership, Outlook, Team Building
Education
College of DuPage 2003 — 2006
Associate of Science (A.S.), Early Childhood Education and Teaching