Aon Hewitt
Industry: Outsourcing company
DescriptionAon Hewitt is a provider of human capital and management consulting services headquartered in the United States in Lincolnshire, Illinois. From 500 offices in 120 countries, it provided consulting, outsourcing, and reinsurance brokerage services. CEO: Kristi A Savacool (Feb 2012–) Headquarters: Deerfield, Illinois, United States Number of employees: ~22,000 Founder: Edwin "Ted" Hewitt Subsidiaries: CoCubes Technologies Pvt. Ltd., Parent organization: Aon
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Aon Hewitt Employees
Aon Hewitt September 2014 - Present
IBM Global Process Services January 2014 - September 2014
IBM Global Process Services October 2012 - January 2014
IBM Global Process Services January 2004 - October 2012
IBM Global Business Process Services January 2011 - December 2011
ProBusiness Services, Inc January 2000 - January 2003
2003 to 2003Accenture HR Services 2003 - 2003
Deloitte & Touché January 1994 - January 2000
Skills
Performance Management, Payroll, Succession Planning, Employment Law, Employee Benefits, Service Delivery, Human Capital Management, HR Consulting, Outsourcing, HRIS, BPO, Compensation, Talent Management, HRO, Change Management, Process Engineering, Business Process, Employee Relations, Engagement, SaaS, Contract Negotiation, Team Building, Management Consulting, Customer Relations, Account Management, Call Center, Process Improvement, SAP, Negotiation, Coaching, Alliances, Continuous Improvement, Mergers, Vendor Relations, Predictive Analytics, Organizational Learning, RPO, Personnel Management, Management, Mergers & Acquisitions, Strategy, Business Intelligence, Vendor Management, Business Development, Leadership, Workforce Management, Shared Services, Offshoring, Business Process..., Executive Management
Education
Gonzaga University School of Law 1990 — 1993
Juris Doctorate, Law
University of Baltimore 1983 — 1988
BS, Finance and Health Care Administration
Cigna July 2015 - Present
Aon Hewitt July 2013 - July 2015
ADP September 2012 - July 2013
WorkLife HR (HCM) November 2008 - May 2012
Cigna Group Insurance December 2004 - November 2008
CNA Insurance March 1997 - December 2004
Unum June 1993 - March 1997
General Motors October 1991 - June 1993
Skills
Sales & Marketing..., Operations Management, Talent Management, Talent Acquisition, Health Insurance, Disability Insurance, Commercial Insurance, Procurement, Risk Management, Employee Benefits, Web Content Management, Business Strategy, C-Level, Value Propositions, PEO, Human Resources, Outsourcing, Voluntary, Workers Compensation, HRIS, Healthcare, New Business Development, Sales Management, Sales Process, Sales, Management, Health Savings Accounts, Benefits Administration, Sales Operations, 401k, COBRA, Personnel Management, Brokers, Employee Engagement, Cold Calling
Education
Grand Valley State University 1987 — 1991
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Grand Valley State University 1986 — 1991
BusinessB.A, Business Administration
Aon Hewitt October 2010 - Present
Harbortown Industries, Inc. March 2007 - October 2010
US Music Corp August 2005 - March 2007
Hewitt Associates August 2002 - October 2004
Skills
Project Management, Process Improvement, Operations Research, Requirements Analysis, Financial Analysis, Microsoft Office, SAS, Accounting, Data Analysis, Analysis, Customer Service, Forecasting, Inventory Management, Leadership, Management, Microsoft Excel, Sales, Sales Management, Training, Software Documentation
Education
University of Illinois at Chicago 1998 — 2001
BS, Information and Decision Science
Harper College 1996 — 1998
AA, Accounting
Aon Hewitt November 2011 - Present
Skills
PeopleSoft, SQR, Software Documentation, Production Support, Crystal Reports, Data Conversion, Requirements Gathering, Requirements Analysis, Payroll, HRIS, Oracle, Reporting & Analysis, Business Process, SDLC
Education
Wayne State University 2001 — 2002
MS
Gulbarga University 1995 — 1999
BS
HighGround, Inc. June 2015 - Present
Gorilla February 2012 - June 2015
Brooksource January 2010 - February 2012
Aon Hewitt September 2009 - December 2009
Skills
Talent Management, Technical Recruiting, Human Resources, Talent Acquisition, Recruiting, Onboarding, Employee Relations, Sourcing, Internet Recruiting, College Recruiting, E-commerce, Leadership, Management, Networking, Personnel Management, Employee Training, Strategy, Training
Education
Grand Valley State University 2004 — 2008
BBA, International Business and Management (Emphasis in HR)
Nouvel Catholic Central
Aon Hewitt September 2013 - Present
Harris County Public Library June 2002 - December 2012
Nomad Cable Contracting January 1999 - January 2004
Skills
Library, Customer Service, Invoicing, Accounting, Interlibrary Loan, Loans, Policy, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Research
Education
Lone Star College System 2004 — 2007
Communication and Media Studies
Grossmont College 1994 — 1997
Quality Education Academy January 2013 - Present
Quality Education Academy January 2013 - Present
Aon Hewitt September 2011 - Present
Calvary Kingdon Fellowship September 1990 - Present
Skills
Pastoral Counseling, Pastoral Care, Preaching, Pastoral, Community Outreach, Youth Ministry, Gospel, Theology, Nonprofits, Biblical Studies, Discipleship, Fundraising, Liturgy, Religion, Spiritual Direction, Church Growth, Pastoring, Evangelism, Church Events, Event Planning, Public Speaking, Guidance Counselor
Education
Grand Canyon University 2014 — 2017
Master's degree, Professional Counseling
University of Phoenix 2009 — 2013
Bachelor's degree, Human Services/Management
Aon Hewitt December 2011 - Present
Accero Inc. June 2008 - April 2011
Accero Inc. February 2008 - September 2008
Hewitt Associates December 2006 - January 2008
Hewitt Associates April 2005 - December 2006
Cyborg Systems January 2001 - March 2005
Cyborg Systems August 1999 - January 2001
Cyborg Systems January 1998 - July 1999
Skills
SDLC, Vendor Management, Business Analysis, Software Project..., Requirements Analysis, Business Requirements, Requirements Gathering, Software Implementation, Business Intelligence, Agile Methodologies, Process Improvement, CRM, Integration, Software Documentation, Systems Analysis, PMP, User Acceptance Testing, Business Process..., Visio, Business Process, PMO, Software Development, ERP, Quality Assurance
Education
Governors State University 1990 — 1992
BS, Computer Science
Aon Hewitt October 2007 - Present
Skills
PeopleSoft, Lotus Notes, Administrative..., Outlook, Data Entry, Payroll, Customer Service, Access, Microsoft Excel, Office Administration
Education
Governors State University 2012 — 2015
Master of Business Administration (MBA), Human Resources Management
Chicago State University
Bachelor of Arts (BA), Career and Technical Education; Minor: Business Administration
Aon Hewitt September 2013 - Present
Aflac August 2012 - September 2013
Mercer April 2006 - August 2012
Marsh & McLennan Companies, Inc. March 1997 - March 2006
Skills
Insurance, Health Insurance, Voluntary Employee..., Sales Management, Sales Management..., Sales Leadership..., Executive Level..., Leadership, Strategy, Employee Benefits, 401k, Sales Operations, Management, Brokers, Life Insurance, Sales, Health Savings Accounts, Disability Insurance
Education
Northwestern University - Kellogg School of Management 2004 — 2006
M.B.A, Marketing
Hampden-Sydney College 1978 — 1982
Bachelor of Arts (B.A.), Philosophy and Religious Studies
American Academy of Orthopaedic Surgeons February 2015 - Present
Corey Steel Company November 2014 - February 2015
MedPoint Digital, Inc. April 2013 - September 2014
Aon Hewitt August 2012 - March 2013
Pizza Hut October 2010 - August 2012
Skills
Customer Satisfaction, Cashiering, Phone Etiquette, Project Management, Inventory Control, Microsoft Word, Microsoft Office, Food Service, Time Management, Restaurants, Inventory Management, Customer Service, Order Fulfillment
Education
Northern Illinois University 2009 — 2012
Bachelor of Arts (B.A.), English Language and Literature, General
Harper College 2007 — 2009
Associate of Arts (A.A.), Communication and Media Studies
Avanade June 2012 - Present
Aon Hewitt June 2011 - May 2012
ACS, a Xerox Company 2010 - June 2011
Health Decisions February 2008 - March 2009
Grambling State University February 2006 - December 2007
National Institutes of Health, CIT Dept. May 2003 - August 2003
Skills
SQL, Microsoft Excel, User Acceptance Testing, Access, Microsoft Word, SDLC, Documentations, Integration Testing, Communication, Data Analysis, Java, ADB2 Mainframe, Writing, Oracle, Oracle SQL, Relational Databases, Excel, Word, Excellent Verbal..., Excellent Written..., Test Documentation..., Powershell, Windows Server, Hyper-V, IIS, Office Converter, BMC Remedy Ticketing..., System Center Suite
Education
Strayer University 2008 — 2011
Masters of Information Science, Information Security
Grambling State University 2006 — 2007
BS, Computer Information Sciences
CENTURY 21 Affiliated February 2014 - Present
Aon Hewitt August 2011 - Present
AT&T Mobility April 2001 - April 2011
Liberty Mutual Insurance June 2000 - December 2000
Chase April 1999 - June 2000
United States Air Force June 1997 - March 1999
Skills
Insurance, Customer Service, Life Insurance, Troubleshooting, Call Centers, Real Estate, Training, Performance Management, Customer Satisfaction, PeopleSoft, Customer Retention, Benefits Administration, Recruiting, HRIS, Selling, Call Center, Employee Relations, CRM, Management, Human Resources, Team Building, Interviews, Employee Benefits, Invoicing, Coaching, Vendor Management, Sales, Operations Management, Leadership, Process Improvement, Sales Management, Customer Experience, Health Insurance, Microsoft Office, Strategic Planning, Employee Training, Microsoft Excel, Account Management, Medicare, Leadership Development, Project Management
Education
Harper College 2002 — 2007
AA, General Studies
Larkin High School 1993 — 1997
Diploma, College Preparation Courses
Benz Communications April 2013 - Present
Aon Hewitt March 2000 - April 2013
Hewitt Associates September 1997 - March 2000
Hewitt Associates September 1996 - September 1997
Skills
Information Architecture, Defined Benefit, Executive Pay, E-Learning, Employee Benefits, CRM, Outsourcing, Program Management, Benefits Administration, Human Resources, Personnel Management, Management, Quality Assurance, Project Planning, Internal Communications, Employee Engagement, Consulting, SQL, HR Consulting, Training, Software Documentation, Strategy
Education
Goshen College 1992 — 1996
Bachelor of Arts (B.A.), Business Administration and Management, General
BBA Brokers, Inc. June 2006 - Present
State Farm April 2012 - November 2013
Aon Hewitt August 2010 - July 2011
AccuQuote January 2009 - January 2010
COUNTRY Financial October 2007 - January 2010
The Auto Club Group August 2005 - December 2007
Rent-A-Center August 2002 - August 2005
Skills
Loans, Retirement Planning, Strategic Financial..., Real Estate, Leadership, Investments, Health Insurance, Wealth Management, Mutual Funds, Customer Service, Disability Insurance, Financial Services, Insurance, Finance, Fixed Annuities, Retirement, Personal Finance, Small Business, Securities, Management, Accounting, Sales, Financial Analysis, Medicare, Long Term Care Insurance, Tax, Business, Mergers & Acquisitions, Financial Risk, Asset Management, Workers Compensation, Underwriting, Portfolio Management, IRAs, Mortgage Lending, Property & Casualty..., Risk Management, Credit, Life Insurance, Access, Banking, Employee Benefits, Financial Planning, Marketing, Long-term Care, Team Building, Strategic Planning
Education
Avonworth H.S.
Diploma
Hampton University
Associate of Science (A.S.)
Western Governors University
Bachelor of Science (B.Sc.)
Aon Hewitt July 2014 - Present
Retirement Clearinghouse January 2014 - July 2014
Lash Group October 2013 - January 2014
GM Financial 2012 - 2013
The Outsource Group 2012 - 2012
AmerisourceBergen 2011 - 2012
Skills
Office Equipment, Microsoft Office, Microsoft Excel, Process Improvement, Quality Assurance, Teamwork, Training, Time Management, Customer Service, Human Resources, Employee Engagement, Team Leadership, Employee Relations, Microsoft Word, Resource Management, PowerPoint, Customer Experience, Employee Benefits, Customer Satisfaction, Insurance, Public Speaking, Data Entry
Education
Grand Canyon University 2013 — 2016
B.A, Patient Care Administration, 3.0
Grand Canyon University 2012 — 2015
Patient Care Administration, Medical Informatics
Aon Hewitt September 2014 - Present
Aon Hewitt May 2013 - September 2014
Baxter Healthcare May 2012 - August 2012
Crate & Barrel November 2011 - January 2012
RAM - Restaurant and Microbrewery February 2010 - May 2011
Potbelly Sandwich Works December 2006 - March 2010
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Teamwork, Data Analysis, Customer Service, Team Leadership, Windows, Financial Reporting, Research, Accounting, SharePoint, Public Speaking, Time Management
Education
University of Illinois at Urbana-Champaign - College of Business 2011 — 2013
Bachelor of Science (B.S.), Accounting, Senior
Harper College 2009 — 2011
Associate of Arts (A.A.)
GSPANN Technologies, Inc January 2015 - Present
CRM Smart Pty Ltd. October 2013 - September 2014
UnitedHealth Group February 2011 - October 2013
Aon Hewitt January 2009 - February 2011
Skills
Manual Testing, Test Automation, Databases, Agile Project Management, Agile Testing, QTP, Selenium, VBA, VBScript, JavaScript, Mainframe, .NET, Microsoft Excel, DB2, Microsoft Office 2007, Rational Robot, System Testing, Integration, Quality Center, HP QTP, HP Quality Center, Testing, Scrum, Test Planning
Education
Guru Gobind Singh Indraprastha University 2005 — 2008
Bachelor of Computer Application, Computer Science
Maharaja Aggarsain Adarsh Public Scholl 1996 — 2005
Schooling, Computer Science
Aon Hewitt September 2013 - Present
City Thrift July 2012 - March 2013
Champion Church November 2010 - June 2012
NCO October 2009 - May 2010
NCO Group October 2005 - October 2009
Hewitt Associates March 2000 - March 2004
Skills
HRO, Workforce Management, BPO, Performance Management, Customer Satisfaction, Employee Engagement, Process Improvement, Outsourcing, Recruiting, Coaching, Human Resources, Operations Management, Employee Relations, Vendor Management, Leadership Development, Leadership, Management
Education
Grand Canyon University 2010 — 2013
Pursuing BS, Professional Counseling
Trinity International University 2003 — 2004
Parkland College 1996 — 1999
Associates of Arts, Nursing, Secondary Education, Mathmatics
Aon Hewitt April 2015 - Present
Greif November 2005 - February 2015
Mount Carmel Health System July 2001 - November 2005
CompuServe November 1989 - December 1998
Skills
HRIS, Workday, Analysis, Project Management, PeopleSoft, Business Analysis, Visio, Business Process, ERP, Management, Change Management, SAP, Software Implementation, Process Improvement, Deferred Compensation, Business Process..., ITIL, Benefits Administration
Education
Graceland University
Bachelor of Arts (BA), Business Administration and Management, General
Aon Hewitt September 1999 - Present
Aon Consulting July 2005 - July 2008
Aon Consulting September 1999 - July 2005
Aon Consulting September 1999 - July 2005
Big M, Inc January 1996 - January 1999
Big M, Inc./Annie Sez January 1993 - January 1996
Beasley Broadcasting/WBSS-FM Atlantic August 1991 - November 1992
Skills
Technical Writing, Resume Writing, Content Writing, Microsoft Office, Microsoft Works, WebEx, Project Coordination, Project Management, Radio Broadcasting, Human Resources, Recruiting, Training, Americans with..., Interviews, Quality Auditing, Management, Organizational..., Performance Management, Leadership, Coaching
Education
Hampton University 1987 — 1991
BA, Mass Media Arts
Midwood HS at Brooklyn College 1984 — 1987
U.S. Cellular November 2013 - Present
Boy Scouts of America 1999 - Present
U.S. Cellular February 2012 - November 2013
U.S. Cellular February 2011 - February 2012
Aon Hewitt 2004 - 2011
Aon Hewitt 2003 - 2004
Aon Hewitt 1999 - 2003
Aon Hewitt 1996 - 1999
Emerson Electric & Freightliner Corporation 1993 - 1995
Skills
Program Management, Vendor Management, Outsourcing, Project Management, Leadership, Benefits Administration, Strategic Planning, Team Leadership, SDLC, Six Sigma, Team Building, Management, PMP, Process Improvement, Data Warehousing, Organization, Employee Benefits, Forecasting, Project Planning, Training, Strategy, Cross-functional Team..., Analysis, System Administration, Human Resources, CRM, Access, Organizational..., Testing, Quality Assurance, Recruiting, Resource Management, Budgets, Change Management, Marketing, Leadership Development, Business Analysis, Performance Management, Business Process..., Coaching, Visio, Consulting, Customer Satisfaction, Software Documentation, Data Analysis, Enterprise Software, Management Consulting, Business Intelligence, Operations Management, Time Management
Education
Gonzaga University 2013 — 2015
Master's degree
Purdue University 1992 — 1996
BS
Hazelwood Central HS 1989 — 1992
CVS Health December 2014 - Present
Kali's Candles June 2013 - Present
Willa Cather Elementary School November 2013 - April 2014
Park Forest Family Practice May 2009 - April 2013
Aon Hewitt January 2005 - June 2008
Concept Eye Care Ltd July 2002 - December 2004
Andriana Furs October 1999 - July 2002
Skills
Microsoft Office, Project Management, Typing, Customer Service, Administrative Office..., Accounts Receivable, Invoicing, QuickBooks, Training, Analysis, Employee Benefits, Office Administration, Microsoft Excel, Telephone Skills, Administrative...
Education
Governors State University 2004 — 2009
B.A
Richard J. Daley College 1999 — 2003
A.A
Lourdes High School 1997 — 1999
H.S. Diploma
Aon Hewitt August 2011 - Present
Foster 2 Home August 2011 - October 2011
Lowe's Companies, Inc. May 2008 - July 2011
Skills
Team Building, Strategic Planning, Microsoft Office, Public Relations, Project Management, Team Leadership, Customer Service, Management, Coaching, Public Speaking, New Business Development
Education
Harper College 1976 — 1980
Did not complete
Charter Communications July 2013 - Present
Booking.com April 2013 - July 2013
Aon Hewitt August 2012 - February 2013
Onstar-Convergys November 2010 - May 2012
Lori's Gifts January 2010 - July 2010
iQor November 2008 - December 2009
Ashley Stewart May 2008 - November 2008
Skills
Customer Service and..., Communication Skills, Professional Phone..., Computer Network...
Education
Grand Rapids Community College 2005 — 2007
Fashion Merchandising/Marketing
Lincoln University in Jefferson City, Missouri 2003 — 2004
Business Administration and Management, General
Delhaize America September 2013 - Present
Aon Hewitt October 2003 - August 2013
Hewitt Associates September 2000 - October 2003
Hewitt Associates 1998 - 2000
Hannaford Bros. Co. 1995 - 1998
Skills
Software Project..., Requirements Analysis, Java, SQL, Web Applications, XML, Project Management, Resource Management, Java Enterprise Edition, Software Development, IT Strategy, Business Analysis, NoSQL, Training, Process Improvement, Scrum, Vendor Management, Agile Methodologies, Management, SharePoint, Leadership, JavaScript, SDLC, Enterprise Software, DB2, Integration, Web Development, Continuous Integration, JIRA, Bamboo, Git, Jenkins, OWASP, Compliance PCI, CQ5, Hybris, OCP, WebSphere Application..., WebSphere Portal, Subversion, IBM Rational Tools, Amazon Web Services..., Enterprise Architecture, E-commerce
Education
University of Southern Maine 1994 — 1996
Bachelors, Engineering
University of Phoenix 2004 — 2005
Bachelors, Information Technology
Harper College 2003 — 2004
Certification, Wed Design and Engineering
Aon Hewitt April 2011 - Present
Carlson Wagonlit Travel 2008 - May 2011
Hewitt Associates January 2007 - March 2008
Hewitt Associates June 2001 - December 2006
Skills
Workforce Management, Call Center, Operations Management, Management, Contact Centers, Human Resources, Call Centers, Budgets, Project Management, Outsourcing, Sales, Process Scheduler, Sales Process, Process Improvement, Vendor Management, Forecasting, CRM, Performance Management, Team Management, Business Process..., Customer Satisfaction, BPO, Customer Experience, Cross-functional Team..., Business Analysis, Training, Leadership, Account Management, Analysis, Analytics, Team Leadership, Data Analysis, Change Management
Education
Grand Valley State University 1994 — 1998
Bachelor of Science, Marketing
Grand Valley State University 1994 — 1998
Bachelor of Science, Marketing
AON HEWITT NAVIGATORS August 2011 - Present
HealthMarkets March 2015 - July 2015
Aon Hewitt August 2011 - April 2015
HealthMarkets 2015 - 2015
First American Funding Company LLC 2010 - 2011
State Farm Insurance June 2009 - September 2010
MetLife February 2008 - June 2009
American Express Financial Advisors October 1998 - May 2001
Skills
Customer Relations, Annuities, Insurance, Retirement, Employee Benefits, Customer Service, Sales, Health Insurance, Fixed Annuities, Training, Coaching, Management, Leadership, Call Centers, 401k, Medicare, Term Life Insurance, Life Insurance, Disability Insurance, Account Management, HRIS, Defined Benefit, Customer Satisfaction, Performance Management, Human Resources, Team Building, COBRA, Recruiting, Vendor Management, Benefits Administration, Medicare Part D, Property & Casualty..., Long-term Care, Selling, Health Savings Accounts, Retirement Plan..., Mutual Funds, Brokers, Retirement Planning, Workers Compensation, Pension Administration
Education
Harper College 2004 — 2006
Associate's degree
Baxalta April 2015 - Present
KKQ Enterprises, Inc. April 1995 - Present
Aon Hewitt June 2014 - December 2014
Aon Hewitt June 2013 - October 2013
Hospira October 2012 - March 2013
Allstate March 2010 - August 2012
Planet Power, Inc. June 2003 - December 2009
Ultra Stores, Inc. November 1998 - May 2003
Alliant Foodservice, Inc. February 1998 - October 1998
Allstate Life Insurance Company September 1996 - December 1997
Skills
Data Analysis, Project Management, Analysis, Social Media, Excel, Access, Real Estate, Negotiation, Selling, Problem Solving, Team Building, Property Management, Strategic Planning, Microsoft Office, Social Media Marketing, Online Marketing, Organization &..., Online Advertising, Leadership, Conflict Management, Coaching, Microsoft Excel, Microsoft Word, Project Planning, Contract Negotiation, Cross-functional Team..., SDLC, Management, Marketing, Sales, Process Improvement, Goal Oriented, CRM, New Business Development, Customer Service, COBOL, CICS, Integration, Program Management, Business Analysis, Databases, Vendor Management, Visio, DB2, Training, Java, Word, Contract Negotiations, Results oriented, Planning
Education
Roosevelt University 1986 — 1989
B.G.S., Computer Science
Harper College 1983 — 1985
A.A.S., Computer Information System Technology
Galesburg H.S. 1976 — 1979
Aon Hewitt August 2013 - Present
Aon Hewitt May 2013 - August 2013
Aon Hewitt April 2013 - May 2013
Aon Hewitt January 2012 - March 2013
Walgreens September 2011 - January 2012
Walgreens January 2009 - September 2011
Donna Marie's Gourmet Market August 2008 - January 2009
Starbucks Coffee Company February 2000 - July 2008
Skills
P&L Management, Merchandising, Coaching, Inventory Management, Customer Service, Scheduling, Retail, Inventory Control, Profit, Budgeting, PowerPoint, Word, Microsoft Office, Customer Relations, Excel, Team Leadership, Supervisory Skills, Vendor Relations, Customer Satisfaction, Access, Outlook, Hiring, Conflict Resolution, Employee Relations, Interviewing, Social Media, Vendor Management, Teamwork, Payroll, Process Scheduler, Employee Benefits, Sales, Budgets, Microsoft Word, System Administration, Management, Microsoft Excel, Interviews
Education
Western Governors University 2010 — 2011
MBA, Business Management & Strategy
Western Governors University 2009 — 2010
B.S., Business Management
Gordon College 2003 — 2007
Business Administration, Business, Computers
Superior Air-Ground Ambulance Service October 2014 - Present
Chiro One Wellness Centers August 2013 - April 2014
Community Healthcare System February 2013 - August 2013
Alexian Brothers Medical Center June 2008 - February 2013
Weber Grill Restaurant August 2005 - November 2006
Composites One March 2003 - August 2005
Aon Hewitt October 1999 - March 2003
Onsite Staffing, Inc. October 1998 - September 1999
Rainforest Cafe November 1996 - January 1999
Skills
Customer Service, Microsoft Word, Outlook, Medical Terminology, Microsoft Office, Microsoft Excel, PowerPoint, Team Building, Research, Event Planning, Coaching, Project Management, Community Outreach, Leadership Development, Conflict Resolution, Health Insurance, Medicare/Medicaid..., Medical Billing, ICD-9-CM, CPT, Epic Systems, Athena
Education
Rasmussen College-Illinois 2013 — 2015
Bachelor's degree, Medical Office Management/Administration, 4.0
Harper College 2006 — 2010
Associates Degree, Medical Office Management/Administration
Harper College 2006 — 2010
Certificate, Health Insurance Specialist Certificate
Aon Risk Solutions March 2012 - Present
Aon Hewitt April 2011 - March 2012
Corey R. Stein & Associates February 2004 - July 2011
GE ERC April 1998 - December 2004
City of Harrisburg 1983 - 1998
City of Harrisburg 1983 - 1998
Skills
Workers Compensation, Property & Casualty..., Underwriting, Risk Management, Liability, Employee Benefits, Brokers, Commercial Insurance, Claims Management, Claim, Reinsurance, Insurance, Strategic Planning, Leadership, Enterprise Risk..., Policy, D&O, Risk Assessment, Financial Risk, Casualty, Term Life Insurance, Health Insurance, Life Insurance, General Insurance, Professional Liability, Legal Liability, Disability Insurance, Long-term Care, Employment Practices..., Risk Analysis, Umbrella Insurance, Commercial Lines, Excess, Fixed Annuities, Litigation Management, Executive Management, Captives, Health Savings Accounts, 401k, Medicare, Retirement, Management, Analysis, Nonprofits
Education
Penn State University 1979 — 1980
MPA, Public Administration
Penn State University 1974 — 1976
BA, political Science
Penn State University 1974 — 1976
BA, political Science
HACC, Central Pennsylvania's Community College 1972 — 1974
BA, political Science
yeshiva Academy
Aon Hewitt July 2014 - Present
Aon Hewitt July 2008 - July 2014
Bank of America September 1999 - November 2007
Skills
Benefits Administration, File Management, Database Administration, SQL, Microsoft Excel, Process Flow..., Analysis, Employee Benefits, Process Improvement, Microsoft Word, Microsoft Office, Training, HRIS
Education
Guilford Technical Community College 2012 — 2016
Computer/Information Technology Administration and Management
University of Northern Colorado
Psychology
Fiserv 2014 - Present
Kaplan Test Prep February 2014 - Present
Aon Hewitt 2011 - 2014
CODAC Behavioral Health Services, Inc. 2009 - 2011
Sears Holdings Corporation 2008 - 2009
State of Arizona 2008 - 2008
Tucson Urban League 2006 - 2008
Skills
Customer Service, Team Leadership, SuccessFactors, PeopleSoft, Succession Planning, Talent Management, Microsoft Office, Microsoft Excel, Visio, Quality Control, Project Planning, MS Project, Project Delivery, Project Coordination, KPI implementation, KPI Dashboards, KPI Reports, Business Solution..., Cognos, Manage Client..., Client Presentation, Provisioning, Organizational..., Consulting, Margin, CRM, Event Planning, Leadership, Management, PowerPoint, Process Improvement, Public Speaking, Team Building, Training, Coaching, Performance Management, Analysis, Leadership Development, Community Outreach, Nonprofits, Sales, Program Management, Business Analysis, Research
Education
Grand Canyon University 2013 — 2015
Master of Science (M.S.), Organizational Leadership
Grand Canyon University 2008 — 2012
Bachelor of Arts (B.A.), Interdisciplinary Studies
Tulane University 2002 — 2005
Bachelor of Arts (B.A.), Sociology
First The Business Records January 2010 - Present
FTB Records January 2010 - Present
R.R.Professionals August 2009 - Present
Paramount Financial Services, Inc December 2005 - February 2008
Marshall November 2005 - December 2005
Aon Hewitt August 2003 - October 2005
International Profit Associates March 2003 - August 2003
Aon Hewitt October 2002 - March 2003
US Navy August 1993 - January 1996
Skills
Training, Sales, Marketing, Customer Service, Management, Process Improvement, Call Centers, Time Management, Employee Benefits, Program Management, Contract Negotiation, Insurance, Microsoft Office
Education
Guilford Technical Community College 2010 — 2011
Pending, Accounting
Montgomery Tech. Community College 2001 — 2003
Associates, Accounting
North Carolina Agricultural and Technical State University 1999 — 2001
N/A, Accounting/Business Administration
Aon Hewitt January 2013 - Present
KMN Contracting August 2012 - December 2012
Anthem / Unicare / Wellpoint 07/2000 - 03/2012 February 2009 - March 2012
Unicare / Wellpoint December 2007 - February 2009
Unicare September 2003 - August 2007
Great West Life July 2000 - September 2003
Skills
Six Sigma, Process Improvement, System Transitioning, Microsoft Office, Accounting, Financial Management, Accounts Payable, Accounts Receivable, Health Insurance, COBRA, Medicare, Claims Handling, Managerial Finance, General Ledger, Business Process, Access, Auditing, Leadership, HIPAA, Data Analysis, Software Documentation, Budgets, Sarbanes-Oxley Act, Customer Service, Managed Care, Employee Benefits, Account Reconciliation, Healthcare, Microsoft Excel, Business Requirements, Life Insurance, Program Management, Human Resources, Management
Education
MicroTrain 2013 — 2014
Six Sigma/Lean Certification
Governors State University
Accounting
Joliet Jr College
Accounting and Computer Science
Project Management Institute
Currently Studying, PMP Certification
Wells Fargo January 2015 - Present
Robert Half Legal September 2012 - January 2015
Clinician Minnesota Appellate Public Defender's Office August 2010 - January 2011
Innocence Project of Minnesota August 2009 - December 2009
DataStream Content Solutions May 2009 - August 2009
American Civil Liberties Union/Minnesota Justice Foundation August 2007 - December 2007
Aon Hewitt December 2004 - July 2007
Aon Hewitt December 2004 - July 2007
Enterprise Rent-A-Car September 2000 - November 2004
Enterprise Rent-A-Car September 1999 - November 2004
Skills
Appeals, Legal Writing, Westlaw, Litigation, Legal Research, Microsoft Word, Social Justice, Microsoft Office, Civil Litigation, Family Law, Microsoft Excel
Education
Hamline University School of Law 2007 — 2011
J.D., Law
Texas Woman's University 1995 — 1998
B.A., Government
Tremper High School
Aon Hewitt October 2011 - Present
DataBanq Internet Marketing Services February 2011 - Present
4D Global, LLC January 2010 - November 2010
Lockheed Martin April 2009 - November 2009
Siemens October 2006 - May 2009
Hewitt Associates September 2002 - September 2006
Education
Rollins College - Crummer Graduate School of Business 2008 — 2011
Masters in Business Administration, Management and Marketing
Grand Valley State University
Bachelor, Political Science
Aon Hewitt May 2014 - Present
Mercer September 2008 - April 2014
Primrose Schools November 2006 - May 2008
Aon Hewitt September 2006 - November 2006
DHL April 2006 - August 2006
DHL-Manpower April 2005 - April 2006
Skills
Employee Benefits, Policy, Benefits Administration, Human Resources, Employee Relations, PeopleSoft, Performance Management, New Hire Orientations, Insurance, Recruiting, Outlook, Training, Customer Service, Leadership, Pensions, Open Enrollment, HIPAA, Call Centers, FMLA, Microsoft Excel, Microsoft Word, Software Documentation
Education
Grambling State University 1992 — 1996
Therapeutic Recreation/Recreational Therapy
Southern University at Shreveport 1995 — 1995
Nursing
Huntington High School 1988 — 1991
High School, 9-12
Lone Star College
Human Resources Management and Services
Aon Hewitt July 2015 - Present
ATI Physical Therapy January 2014 - July 2015
McCain Foods March 2012 - January 2014
Potbelly Sandwich Works July 2011 - May 2012
SemFi Development April 2011 - July 2011
Postal Logistics Services LLC October 2004 - August 2008
Skills
SQL, T-SQL Stored Procedures, SQL Server, SSRS, Visual Studio, HTML, Java, C++, Web Development, Dreamweaver, Microsoft Office, Windows, Word, PowerPoint, Excel
Education
DeVry University 2009 — 2011
Bachelor of Science, Computer Information Systems - Web Development and Administration
Harper College 2005 — 2007
Associate of Arts
Web Benefits Design January 2014 - Present
FAIRWINDS Credit Union June 2013 - January 2014
Aon Hewitt September 2008 - March 2013
Skills
Customer Service, Leadership, Employee Benefits, Account Management, Outlook, Team Building, Project Management, Health Insurance, Cold Calling, Training, Customer Experience, Time Management, Employee Relations, Salesforce.com, Sales, Human Resources, Customer Satisfaction, Call Centers, Recruiting, Coaching, Customer Retention, Marketing, New Business Development, Data Analysis, Data Entry, Troubleshooting, Problem Solving, EDI, Process Improvement, Project Implementation, Microsoft Office, Microsoft Excel, Microsoft Word, Testing, Communication
Education
Grambling State University 2002 — 2004
Biology/Biological Sciences, General
Valencia College
Catholic Charities of the Archdiocese of Chicago September 2015 - Present
Saint Joan Of Arc School August 2015 - October 2015
Aon Hewitt July 2014 - May 2015
Best Buddies International July 2014 - May 2015
Aon Hewitt July 2014 - May 2015
Hamilton College March 2012 - May 2014
Clinton Central School October 2013 - January 2014
Aon Risk Services May 2012 - August 2013
Lawrence Hall Youth Services June 2011 - August 2011
Catholic Charities of the Archdiocese of Chicago May 2011 - August 2011
Skills
Oral & Written..., Interpersonal Skills, Social Media, Organizational Skills, Microsoft Technologies, Corporate Communications, Marketing, Public Speaking, Event Planning, Public Relations, Marketing Communications, Press Releases, Strategic Communications, Social Media Marketing, Internal Communications, Editing, Teamwork, Creative Writing, Research, Time Management, Analysis, Social Skills, Leadership, Magazines, Social Networking, Volunteer Management, Training, Blogging, Microsoft Word, Fundraising, Community Outreach, Copywriting, Newsletters, Facebook, General Awesomeness, Microsoft Office, PowerPoint, Microsoft Excel, Communication
Education
International TEFL Academy 2015 — 2015
TEFL/TESOL Certificate, Teaching English as a Second or Foreign Language/ESL Language Instructor, A
Hamilton College 2010 — 2014
Bachelor of Arts (B.A.), Communication Major, Sociology Minor, 3.6/4.0
Northwestern University 2013 — 2013
Summer Visiting Student
University of Cape Town 2013 — 2013
Semester Abroad Student in Faculty of Humanities
Evanston Township High School 2006 — 2010
Aon Hewitt June 2015 - Present
Discover Financial Services January 2006 - April 2015
Quarasan November 2003 - January 2006
KTK Design April 1998 - August 2002
William Seabright and Associates March 1994 - April 1998
Skills
Logo Design, Advertising, Direct Mail, Creative Strategy, Corporate Identity, Art Direction, Creative Direction, Graphic Design, Collateral, Catalogs, Graphics, Brochures, Corporate Branding, Adobe Acrobat, Visual Communication, Image Manipulation, Typography, Layout, Branding & Identity, Integrated Marketing, Brand Development, Art, Illustration, Posters, Pre-press, QuarkXPress, Web Design, Interaction Design, Concept Development, Adobe Creative Suite, InDesign, Publishing, Direct Marketing, Mac, Email Marketing, Branding
Education
Illinois State University
Bachelor of Science in Art, Graphic Design
Harper College
Associate of Art
WellStar Cobb Hospital December 2014 - Present
AseraCare Hospice & Home Health March 2012 - July 2014
Northeast Georgia Health System January 2009 - February 2012
Phi Beta Sigma Fraternity Inc 2008 - 2011
ADP April 2004 - January 2009
Aon Hewitt April 2001 - April 2004
Skills
Employee Relations, Benefits Administration, Training & Development, Workforce..., HR Consulting, Compensation, Payroll, Organizational..., Employee Mediation, National Account..., Client Retention, Client Services, Account Management, Applicant Tracking..., Coaching, Customer Service, Customer Retention, Deferred Compensation, Employee Benefits, Employee Engagement, Employee Training, Financial Services, HRIS, Human Resources, Interviews, Leadership, Leadership Development, Mediation, Onboarding, Performance Management, Personnel Management, Policy, Process Improvement, Recruiting, Strategic HR, Strategy, Talent Acquisition, Team Building, Team Leadership, Time Management, Training, Workforce, Workforce Planning, New Hire Orientations
Education
Troy University 2005 — 2008
Masters of Management, Human Resource Management
Mercer University 2003 — 2005
Bachelor of Applied Science, Organizational Leadership
Gwinnett Technical College 1999 — 2002
Associates of Science, Computer Information Systems
The Go Solution March 2014 - Present
APAC Customer Services July 2013 - March 2014
US Health Advisors March 2013 - July 2013
Richard, Wayne and Roberts September 2012 - February 2013
AON Hewitt March 2012 - September 2012
Aon Hewitt June 2011 - March 2012
Aon Hewitt August 2010 - August 2011
Hewitt Associates August 2007 - August 2010
Old Navy April 2005 - August 2007
Gap Inc./Old Navy March 2004 - April 2005
Skills
Talent Management, Recruiting, Manage client..., Sales Management, Inside Sales, Human Resources, Call Center, Training Delivery, Full-life Cycle..., Executive Staffing, Compensations, Interview Preparation, Business Networking, Project Management, Training, Sales, Leadership, Management, Process Improvement, Applicant Tracking..., Customer Service, Team Leadership, CRM, Customer Satisfaction, Call Centers, Learning Management, Written Communication, Implementation Planning, Business Development, Benefits Management, Consulation, SOP development, Organizational Vision, Employee Learning &..., Training Programs, Business Relationship..., Coaching Staff, Performance Management, Client Delivery, Client Representation, Client-focused, Strategic Communications, Insurance Training, COBRA, Benefit Plan..., Insurance plan..., Employee Relations, KPI Reports, Policy Generation, Team Management
Education
Harper College 2008 — 2009
Associates in Applied Science, Marketing
Aon Hewitt November 2014 - April 2015
TalentGuide September 2014 - November 2014
adidas July 2014 - September 2014
China Petroleum & Chemical Co., Ltd. June 2014 - August 2014
Canton Fair (China Import and Export Fair) April 2014 - May 2014
Skills
Data Analysis, SPSS, Minitab, Microsoft Excel, ERP Software, Microsoft Office, Teamwork, Social Media Marketing, Interpersonal Skills, Project Management, Intercultural..., PowerPoint development, Swimming, Spanish, Photoshop, Presentation Skills, Sketching, Chinese, Cold Calling, English, PowerPoint, Human Resources, Visio, Microsoft SQL Server
Education
University of Virginia 2015 — 2016
Master’s Degree, M.S. in Commerce, Business Analytics
Guangdong University of Foreign Studies 2011 — 2015
Bachelor of Arts (BA), English & International Business, 3.83/4.00 (top 1%)
Victoria University of Wellington 2013 — 2014
Certificate of Proficiency, International Business, Average A+
Zhengzhou Foreign Language School 2008 — 2011
High School
Zhengzhou Foreign Language School (Middle School) 2005 — 2008
Middle School Diploma
Texas Health and Human Services Commission March 2014 - Present
Aon Hewitt June 2013 - March 2014
Geo Care, Inc. February 2011 - July 2012
US Census Bureau January 2009 - April 2010
Gulf Coast Trades Center August 2004 - August 2005
A.C. Lewis Memorial Library August 2003 - August 2004
Skills
Mental Health, Customer Service, Crisis Intervention, Windows 7, Community Outreach, Microsoft Office, Microsoft Word, Microsoft Excel, Outlook, Group Therapy, Youth Development, Adolescents, Case Managment, Research
Education
Grambling State University 2003 — 2008
Bachelor of Arts (B.A.), Psychology
Willis High School 1999 — 2003
High School/Secondary Diplomas and Certificates
Aon Hewitt August 2011 - Present
Walmart March 2010 - July 2011
Wal-Mart ISD March 2009 - July 2011
Wal-Mart 2010 - 2011
InterContinental Hotels Group February 2009 - January 2010
Intercontinenal hotel group 2009 - 2010
T October 2008 - February 2009
AT&T October 2007 - February 2009
AT&T October 2007 - February 2009
TEKsystems January 2005 - September 2007
Skills
Vendor Management, Project Management, Requirements Analysis, SDLC, Requirements Gathering, Leadership, Business Analysis, Business Process..., Software Documentation, Business Process, Analysis, Change Management, PeopleSoft, Process Improvement, Integration
Education
University of Louisiana at Monroe
Bachelors, Management
Grambling State University
Grambling State University
Grambling State University
Grambling State University
ULM of Monroe
Bachelor's degree, Business Management; Computer Information Systems; Physics, and Chemistry
Medela, Inc. April 2010 - Present
Dovenmuehle Mortgage, Inc. February 2010 - April 2010
Aon Hewitt August 2004 - May 2009
Skills
Management, Customer Service, Government Contracting, Contract Management, Contractual Agreements, Customer Satisfaction, Customer Experience, Healthcare, Benefits Administration, Microsoft Excel, Microsoft Office, Communication, Team Leadership, Process Improvement, Cross-functional Team..., Team Building, Sales, Account Management
Education
Harper College
Wauconda High School
Aon Hewitt October 2014 - March 2015
Citi October 2012 - June 2014
Citi October 2011 - October 2012
Big Brothers Big Sisters January 2010 - December 2011
AmeriCorps August 2010 - July 2011
North Carolina Central University August 2010 - July 2011
AmeriCorps, Public Allies North Carolina August 2010 - July 2011
Sudler & Hennessy Inc May 2009 - September 2009
One Step Further Inc September 2008 - December 2008
Books-A-Million October 2007 - April 2008
Skills
Non-profits, Fundraising, Social Media, Grant Writing, Customer Service, Community Outreach, Data Entry, Research, Nonprofits, Customer Satisfaction, Policy, Leadership, Event Planning, Microsoft Office, PowerPoint, Program Development, Public Speaking
Education
Elon University School of Law 2015 — 2017
Doctor of Law (J.D.)
Guilford College 2006 — 2010
B.S., Criminal Justice
Aon Hewitt July 2015 - Present
Assurance September 2013 - July 2015
Healthcare Service Corporation - Bluecross Blueshield of Illinois March 2013 - September 2013
Healthcare Service Corporation - Bluecross Blueshield of Illinois March 2012 - March 2013
Healthcare Service Corporation - Bluecross Blueshield of Illinois June 2011 - March 2012
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Lotus Notes, Cognos, Adobe Acrobat, Visual Basic, Accounting, Workers Compensation
Education
Illinois State University 2008 — 2010
Bachelor of Science (B.S.), Actuarial Science
Harper College 2006 — 2008
Associate of Science (A.S.), Mathematics
UnitedHealthCare April 2012 - Present
UnitedHealth Group August 2010 - April 2012
Aon Hewitt August 2008 - July 2010
Skills
Medicare, Healthcare, Healthcare Management, HIPAA, Health Insurance, Health Policy, Utilization Management, Medical Terminology
Education
Guilford Technical Community College 2011 — 2011
Aon Hewitt October 2014 - Present
Sears Holdings Corporation March 2014 - October 2014
Hertz Corporation 2013 - February 2014
Robert Half International 2009 - 2013
Skills
Customer Oriented, Competitive Advantage, Attention To Detail, Sourcing, Employee Relations, Human Resources, Recruiting, Applicant Tracking..., Screening, Interviews, Staffing Services, Temporary Staffing, Temporary Placement, Technical Recruiting, Background Checks, Contract Recruitment, College Recruiting, Talent Acquisition, New Hire Orientations, Screening Resumes, Internet Recruiting, Onboarding, Benefits Negotiation, Hiring, Permanent Placement, Resume Writing, Management
Education
Hampton University 2004 — 2008
Bachelor of Arts, Psychology
AbbVie for Synergy Computer Solutions February 2015 - Present
Baxter International Inc. for Randstad Technologies 2013 - 2014
Aon Hewitt 2012 - 2013
Allstate Insurance for Randstad Technologies 2010 - 2011
Harper College for TEKsystems 2008 - 2008
Allstate Insurance for TEKsystems 2004 - 2007
Riverside Publishing for Bridge Personnel Services 2004 - 2004
Household International 2000 - 2002
Skills
Business Analysis, SDLC, Quality Assurance, Requirements Management, Software Project..., Process Improvement, Waterfall, Analysis, Management, Cognos, Visio, Testing, Business Intelligence, Software Documentation, Software Development, Business Requirements, Project Management, Requirements Gathering, Vendor Management, Agile Methodologies, Requirements Analysis
Education
Illinois State University
B.S., Business Administration
Harper College
Project Management Specialist Certificate
Aon Hewitt March 2008 - Present
Hewitt Associates 2003 - 2008
Hewitt Associates 1998 - 2002
Skills
Incident Management, Network Monitoring Tools, Mainframe, FTP, Call Center, BMC Remedy, Unix, Security, Operating Systems, Windows Server, SDLC, Active Directory, Lotus Notes, JCL, Data Center, ISPF, Technical Support, IBM Mainframe, Vendor Management, z/OS, Visio, Software Documentation, ITIL, Windows, IT Operations, Disaster Recovery, Servers, IT Management, Call Centers, Software Installation, SharePoint
Education
Harper College 1992 — 1995
AA, General
Roosevelt University
Computer Science
Illinois Department of Public Health (IDPH) August 2014 - Present
Serenity Living LLC January 2013 - August 2014
Aon Hewitt May 2012 - January 2013
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Photoshop, English, Microsoft Office, Research, Teaching, Windows, Outlook, Public Speaking, Customer Service, Data Analysis, Time Management, Analysis, Higher Education, Management, Marketing, Critical Thinking, Teamwork, Strategic Planning, Event Planning, Nonprofits, Social Networking, Leadership, Access
Education
University of Illinois Springfield 2014 — 2016
Master's Degree, Public Administration
Hampton University 2008 — 2012
Bachelor of Science (BS), Business Administration and Management, General
Aon Hewitt April 2013 - Present
Sears Holdings Corporation January 2002 - February 2013
BTC Electronic Components, Inc. April 2001 - October 2001
UNI/CARE Systems, Inc. January 1996 - February 2001
Netlink, Inc. August 1984 - September 1995
Skills
Executive Assistant, Microsoft Office..., Expense Management, Procurement, Professional Organizer, Facilities Management, Inventory Control, Outlook, Microsoft Excel, PowerPoint, Budgets, Administration, Training, Logistics, Administrative..., Process Scheduler, Sales, Time Management, Microsoft Office
Education
Wake Technical Community College 1986 — 1987
Certificate, Sales Development, 4.0
Hagerstown Community College 1978 — 1980
Aon Hewitt June 2015 - Present
Envestnet, Inc December 2014 - June 2015
Wealth Financial Advsory Services, LLC June 2013 - May 2014
Klein, Daday, Aretos & O'Donoghue, LLC November 2012 - May 2013
Gregory & Lai January 2011 - November 2012
Kilties Drum and Bugle Corps January 2010 - September 2011
Barrington Community School District 220 2010 - 2010
Oakwood City Schools 2007 - 2009
Skills
Legal Research, LexisNexis, Westlaw, Research, Legal Writing, Pleadings, Litigation, Civil Litigation, Medical Malpractice, Employment Law, Contract Law, Foreclosure Law, Personal Injury, Estate Planning, Preparation of Wills, Wills, Legal drafting, Court filings, Litigation Support, Family Law, Document Review, Courts, Microsoft Excel, Wordperfect, Microsoft Office, Legal Documents, Social Media, PowerPoint, Teaching, Legal Assistance, Coaching, Document Drafting, Legal Compliance, Commercial Litigation, Real Estate, Nonprofits, Licensing, Notary Public, Condo Law, Docketing, Trials, Depositions, Timeslips, AbacusLaw, Powers of Attorney, Non-compete Agreements, Record Keeping, LLC, Client Billing, Paralegals
Education
Indiana University 2000 — 2007
Bachelor's degree, Classical and Ancient Studies
Harper College 2011 — 2012
Paralegal Studies, Legal, A
Indiana University Bloomington 2000 — 2007
Bachelor of Arts (B.A.), Classical and Ancient Studies
Applied Project Management, 2010 - Present
Aon Hewitt August 2011 - 2012
Allstate Insurance 2005 - December 2009
Allstate 2000 - 2005
Allstate 1996 - 2000
Allstate 1995 - 1996
Allstate 1993 - 1995
Allstate 1990 - 1993
Allstate 1988 - 1990
Allstate 1986 - 1990
Skills
Software Project..., Certified Six Sigma, Six Sigma, SDLC, PMP, Project Portfolio..., Program Management, Vendor Management, Business Analysis, Process Improvement, Change Management, Project Management, Business Process..., Requirements Analysis, MS Project, Risk Management, Requirements Gathering, IT Strategy, Project Delivery, Team Leadership, Business Process, Quality Assurance, PMI, ITIL, Team Building, CMMI, Management Consulting, Project Planning, Enterprise Architecture, Business Intelligence, Business Process..., Systems Analysis, Leadership, Analysis, CMM, Business Requirements, User Acceptance Testing, Cross-functional Team..., Insurance, Strategic Planning, Scope Management, Management, Agile Methodologies, PMO, Integration
Education
Villanova University 2011 — 2012
Advanced Masters in Applied Project Management, Applied Project Management, A
Purdue University - Krannert School of Management 1974 — 1978
General Management, Marketing, Accounting, Statistics
Entrepreneur
Harper College
American Red Cross October 2014 - Present
Frontier Health February 2013 - Present
Aon Hewitt August 2011 - March 2012
Lash Group 2012 - 2012
Kaplan College 2011 - 2011
Skills
Benefits Administration, HRIS, Employee Benefits, Employee Relations, Deferred Compensation, FMLA, PeopleSoft, COBRA, Open Enrollment, HR Policies, Medisoft, Medinformatix, Oracle Applications, Electronic Payments, EMR, HIPAA, Medical Terminology, Medical Billing, Medical Coding, Medical Compliance, Microsoft Office, Microsoft Excel, Microsoft Word, General Ledger, QuickBooks, Quicken, Workers' Compensation..., Medicare/Medicaid..., Business, Communication Skills, 401k, Roth IRA, Health Insurance, Healthcare, Medical Office, Medical Records, Data Entry, Netscape Navigator, IDX, Typing, Electronic Filing, Government Filings, TRICARE, Disability Insurance, Life Insurance, Enrollment Services, Medicaid, Credentialing
Education
University of North Carolina at Greensboro 2015 — 2018
Bachelor of Applied Science (B.A.Sc.), Public Health
Grantham University 2013 — 2014
Associate's degree, Medical Insurance Specialist/Medical Biller, 3.85
Kaplan College 2009 — 2011
Diploma, Medical Billing/Coding
Concord Senior High 1985 — 1989
Diploma, basic studies
Aon Hewitt August 2013 - Present
University of California, Riverside August 2012 - June 2013
Accenture May 2012 - August 2012
AIESEC October 2011 - August 2012
Standard Chartered Bank January 2012 - February 2012
Skills
English, Microsoft Office, Microsoft Excel, Customer Service, PowerPoint, Research, Microsoft Word, Negotiation, Photoshop, Windows, Strategic Planning, Chinese, Mandarin
Education
Guangdong University of Foreign Studies 2010 — 2014
Bachelor's degree, Marketing, Senior
UC Riverside 2012 — 2013
Bachelor's degree, Business, Management, Marketing, and Related Support Services, Senior
Houseworks Daylighting Solutions, LLC July 2008 - Present
Self Employed December 2005 - Present
Aon Hewitt July 1996 - June 2005
Winona International School of Professional Photography January 1990 - July 1996
Skills
Sales, Customer Service, QuickBooks, Microsoft Excel, Microsoft Word, Payroll, Accounts Payable, Accounts Receivable, Invoicing, Bank Reconciliation
Education
Harper College 1989 — 1991
Associate's degree, Liberal Arts and Sciences/Liberal Studies
John Hersey High School 1985 — 1989
Aon Hewitt 2006 - Present
Hewitt Associates 2004 - 2006
Hewitt Associates 2002 - 2004
Hewitt Associates 1998 - 2002
Hewitt Associates 1993 - 1998
Hewitt Associates September 1988 - 1993
Skills
Testing, Management, Program Management, Leadership, Databases, Data Analysis, Training, Vendor Management, Consulting, Business Analysis, Team Building, SDLC, Risk Management, Requirements Analysis, Budgets, Performance Management, DB2, Process Improvement
Education
Harper College
Cigna-HealthSpring September 2014 - Present
Aon Hewitt May 2013 - June 2014
Extend Health August 2012 - December 2012
AON Inc. August 2011 - May 2012
Education
Grambling State University
Bachelor of Science (BS), Criminal Justice and Corrections
Bureau of Labor Statistics January 2013 - Present
Aon Hewitt 2005 - 2009
Skills
Statistical Data..., Writing, Economic Research, Monetary Theory, Interviewing Skills, Microsoft Excel, Defined Contribution, Financial Analysis, Econometrics
Education
Northeastern Illinois University 2011 — 2012
Bachelor of Arts (B.A.), Economics
Harper College 2010 — 2011
Associate of Arts (A.A.)
York College of Pennsylvania 1992 — 1994
Aon Hewitt January 2013 - November 2014
Actively Seeking New Opportunities in Technical Training September 2012 - January 2013
Hewlett-Packard December 2010 - August 2012
Hewlett-Packard June 2009 - November 2010
Hewlett-Packard August 1996 - May 2009
Hewlett-Packard Company June 1992 - July 1996
Skills
HP, Solution Architecture, Solution Selling, Digital Printing, Digital Imaging, Communication, Consultative Selling..., Mentoring New Hires, Sales Presentations, Technical Presentations, Team-oriented, Team Leadership, Result Oriented, Pre-Sales Consulting, Training, Training Delivery, Managed Print Services, Technical Support, Sales Operations, Management, Leadership, Managed Services, Channel Partners, Sales Process
Education
Roosevelt University 1989 — 1992
BS, Computer Science
Harper College 1984 — 1988
Associates, Computer Science
Pizza Hut November 2004 - Present
Aon Hewitt August 2012 - November 2012
Skills
Exceptionally Organized, Delivering Exceptional..., Exceptional..., Microsoft Office, Microsoft Word, Microsoft Excel, Cashiering, Inventory, Time Management, Customer Satisfaction
Education
Guilford Technical Community College 2014 — 2016
Associate of Science (A.S.), Computer Information Technology
Winston-Salem State University 2003 — 2012
Bachelor's degree, Interdisciplinary Studies
Aon Hewitt June 1998 - Present
Johnson & Johnson January 1997 - September 1997
Skills
Strategy, Management, Resource Management, SDLC, Performance Management, Employee Relations, CRM, Leadership, Organizational Design, Business Transformation, Budgets, Business Analysis, Organizational..., Vendor Management, Requirements Analysis, Risk Analysis, User Acceptance Testing, Program Management, PMP, Human Resources, Software Documentation, PeopleSoft, HRIS, Employee Benefits, BPO, Process Improvement, Service Delivery, Personnel Management, Project Management, Recruiting, Change Management, Employee Engagement, Benefits Administration, Outsourcing, Business Process..., Talent Management, Business Strategy
Education
Pennsylvania State University 1996 — 1998
Bsc, Management Science and Information Systems
Harrisburg Area Community College 1994 — 1996
Associate Degree, Business Administration
Group Medical Supply July 2013 - Present
Abbott/Abbvie August 2012 - January 2014
Robert's Roost Motel January 2007 - December 2012
Aon Hewitt May 2012 - August 2012
Abbott Laboratories September 2006 - January 2012
Abbott Laboratories January 2011 - March 2011
Walgreens June 2003 - September 2006
Saint Therese Hospital May 2005 - June 2006
Skills
Financial Analysis, Financial Statement..., Corporate Budgeting, Forecasting, P&L Forecasting, Auditing, Reconcile, GAAP, SAP, PeopleSoft, Microsoft Excel, Pivot Tables, V Lookups, Access, Management, Month End Close, Journal Entries, General Ledger, Analysis, Data Analysis
Education
Keller Graduate School of Management of DeVry University 2009 — 2012
Master of Accounting and Financial Management (CPA)
Keller Graduate School of Management of DeVry University 2009 — 2010
Certification, Accounting
Northern Illinois University 2004 — 2006
Bachelor of Science, Biological Sciences
Harper College 2002 — 2004
MetLife August 2015 - Present
Cognizant Technology Solutions July 2011 - July 2015
Cognizant Technology Solutions September 2010 - November 2010
Aon Hewitt April 2007 - September 2010
NIIT Ltd January 2005 - April 2007
Skills
CMMI, Agile Methodologies, SDLC, Six Sigma, Software Quality..., Test Management, Testing, Quality Center, Quality Assurance, Business Process, Test Planning, Software Project..., Defect Tracking, Vendor Management, Process Consulting, Metrics, Test Strategy, Process Improvement, Green Belt, ITIL, System Testing, Test Cases, SharePoint, User Acceptance Testing, Quality Management, Business Requirements, Analysis, IT Production Management
Education
Guru Gobind Singh Indraprastha University 2002 — 2005
Masters in Computer Applications (MCA), Computer Science
Guru Gobind Singh Indraprastha University 1999 — 2002
Bachelors in Business Administration (BBA), Finance
N C Jindal Public School 1982 — 1998
12'th, P/C/B/M/E
UTC Building & Industrial Systems November 2013 - Present
Otis Elevator Company March 2013 - November 2013
Otis Elevator Company - China Area September 2012 - December 2012
Otis Elevator September 2006 - September 2012
United Technologies September 2004 - August 2006
Aon Hewitt February 2000 - August 2004
Aon Hewitt January 1998 - January 2000
Aon Hewitt January 1993 - December 1997
Skills
Sales Compensation..., Employee Benefits Design, Benefits Administration, Human Resources, Employee Engagement, Performance Management, Talent Management, Employee Relations, HR Policies, Talent Acquisition, Deferred Compensation, Defined Benefit, HRIS, Total Rewards, Analytics, Global Compensation, Global Mobility
Education
Hamilton College
Bachelor's degree, Classicial Studies
Indiana Wesleyan University
Master of Business Administration (M.B.A.), Human Resources Management, 4.0
Aon Hewitt April 2013 - Present
Flexera Software May 2010 - July 2012
ManageSoft May 2008 - May 2010
ManageSoft July 2007 - May 2008
Thomson Prometric April 2005 - July 2007
Thomson Prometric May 2001 - July 2007
Thomson Prometric May 2001 - April 2005
Skills
BMC Remedy, Apache, IT Asset Management, Enterprise Software, Software Licensing, Virtualization, Software Asset..., Microsoft SQL Server, ITIL, Pre-sales, Cloud Computing, SQL, Software Development, Agile Methodologies, Technical Support, Disaster Recovery
Education
Harford Community College
3 classes away from AA degree, Computer Information Systems
Harford Community College 2003 — 2007
CIS
Aon Hewitt June 2008 - Present
RES-TEK, Inc. May 2007 - May 2008
Hewitt Associates June 2004 - July 2006
Hewitt Associates March 1998 - June 2004
Educational Resources January 1997 - February 1998
Educational Resources August 1994 - December 1997
Skills
Visio, Requirements Gathering, Business Analysis, SQL, Software Documentation, Vendor Management, Requirements Analysis, User Acceptance Testing, Quality Assurance, MS Project, Quality Center, PeopleSoft, Lotus Notes, Microsoft Excel, Visual Basic, BPO, Program Management, Software Project..., Benefits Administration, Analysis
Education
Harper College 2011 — 2012
Continuing Education Certificate
Northern Illinois University 1989 — 1991
BA
Medline Industries May 2013 - Present
Aon Hewitt April 2012 - May 2013
JetBlue Airways September 2008 - April 2012
CNA Insurance February 2002 - August 2008
CultureWorx July 2000 - December 2001
SBC April 1996 - July 2000
Budget Rent A Car July 1991 - April 1996
Accenture June 1985 - July 1991
Education
Harding University 1981 — 1985
BS, Computer Science, Accounting
Cox Enterprises August 2013 - Present
Aon Hewitt March 2013 - August 2013
Cox Enterprises May 2010 - February 2013
Commonwealth of Massachusetts July 2009 - April 2010
Cox Enterprises July 2005 - December 2008
The Home Depot August 2003 - March 2005
Skills
Requirements Analysis, PeopleTools, Requirements Gathering, SQR, PeopleCode, PeopleSoft, SDLC
Education
Gulbarga University
Aon Hewitt 2009 - Present
Hewitt Associates November 1999 - 2009
CCN 1991 - 1999
Skills
BPO, Outsourcing, Service Delivery, Vendor Management, Call Center, Transition Management, Performance Management, PMP, Offshoring, Process Improvement, Business Process..., Six Sigma, CRM, Talent Management, Operations Management, Management, Benefits Administration, Call Centers, Employee Engagement, Leadership, Employee Benefits, Change Management, Defined Benefit
Education
Governors State University
Laugh Out Loud Theater December 2012 - Present
Berg Engineering & Sales May 2012 - Present
Aon Hewitt January 2005 - April 2012
Skills
Process Improvement, BPO, SDLC, Benefits Administration, Business Analysis, Performance Management, Vendor Management, Requirements Analysis, Project Management, SQL, Improv Actor, Acting in Local theaters, New Hire Orientations, Employee Training, Soccer Coaching, Customer Relations, Customer Service, Purchase Orders, International Shipping, Shipping, Inventory Analysis, Photoshop, Early Childhood...
Education
Harper College 1993 — 2012
Bachelor of Arts
Laugh Out Loud Theater
Advanced Improv
Exelon August 2013 - Present
Capgemini Consulting/ Kraft Foods May 2013 - June 2013
Fargo North Dakota July 2011 - February 2013
Wipro Technologies 2010 - 2011
Aon Hewitt 1999 - 2005
Skills
Process Improvement, Change Management, SAP, Vendor Management, Outsourcing, Program Management, Strategic Sourcing, Management, Procurement, Supply Chain, Contract Negotiation, Supply Management, Supply Chain Management, Project Management, Strategy, Leadership, Purchasing, Risk Management
Education
Governors State University 2009 — 2011
Governors State University
BAAS
Fiserv January 2013 - Present
Aon Hewitt November 2008 - Present
Fidelity National Information Services, Inc. March 2008 - November 2008
MortgageIT 2007 - 2008
Skills
Quality Assurance, Test Planning, Manual Testing, Test Cases
Education
Gujarat University 1992 — 1995
Bachelor
Xerox August 2013 - Present
$erendipity, June 2011 - Present
McKinley Financial Services Inc February 2011 - August 2011
Aon Hewitt 2007 - November 2010
ADP October 2003 - October 2007
Radio One 2001 - 2003
IBM January 2001 - December 2002
Xerox April 1996 - January 2001
Skills
Consultative Selling, Relationship Building, Consulting, Leadership, Direct Sales, Lead Generation, Relationship Management, Solution Selling, Inter-personal, Selling, Marketing Strategy, Business Process..., Professional Services, Marketing, Sales Presentations, Strategic Planning, Strategy, Team Leadership, Business Development, B2B, Vendor Management, Team Building, Networking, Call Centers, Sales, Customer Retention, Coaching, Process Improvement, Competitive Analysis, CRM, Key Account Management, Executive Management, Negotiation, Cross-functional Team..., Interviews, Recruiting, Operations Management, Training, Forecasting, Customer Satisfaction
Education
Hampton University 1980 — 1984
Bachelor of Arts, Mass Media Arts
Philadelphia High School For Girls 1980 — 1984
HS Diploma, Summa Cum Laude, Academic
Fresenius Kabi USA November 2014 - Present
Fenwal, Inc. August 2012 - October 2014
Aon Hewitt March 2011 - August 2012
Aon Hewitt March 2008 - March 2011
Firefly Mobile April 2006 - February 2008
Designer Furniture Warehouse October 2003 - February 2006
Embassy Suites 2003 - 2003
Skills
PeopleSoft, Lotus Notes, Outlook, NetSuite, Microsoft Excel, Microsoft Word, QuickBooks, SAP, TM1, Notary Public, Financial Modeling, Accounting, Accounts Receivable, Forecasting
Education
Harper College 2006 — 2009
Accounting
University of Illinois at Urbana-Champaign 1997 — 2001
Bachelors, Political Science and Government
Aon Hewitt January 2011 - Present
Fidelity Investments December 2000 - September 2010
William M. Mercer, Incorporated January 1993 - December 2000
BayBanks, Incorporated January 1992 - January 1993
Skills
Pension Administration, Defined Benefit, Pensions, Employee Benefits, Actuarial Science, Program Management, Retirement, Analysis, ERISA, Human Resources, Management, Leadership, Strategy
Education
Hamilton College 1987 — 1991
B.A., Mathematics
Aon Hewitt August 2015 - Present
Aon Hewitt July 2014 - August 2015
Aon Hewitt January 2010 - August 2014
Aon Hewitt August 2005 - January 2010
Skills
Performance Management, Call Centers, Call Center, Human Resources, Benefits Administration, Employee Benefits, Customer Service, BPO, Six Sigma, Defined Benefit, Process Improvement, PeopleSoft, HRO, Outsourcing, Employee Relations, Training, Leadership, Employee Engagement, Deferred Compensation, Employee Training, Onboarding, Change Management, Customer Satisfaction, Coaching, Insurance, Team Building, Operations Management, Operational Excellence, Project Management, Management
Education
Harper College 1999 — 2001
General Studies
Quantum Learning Solutions, Inc. August 1998 - Present
Aon Hewitt August 1992 - August 1993
Skills
Leadership Development, Organizational..., Personal Development, Program Management, Coaching, Workshop Facilitation, Leadership, Performance Management, Executive Coaching, Team Building, Management Consulting, Strategy, Organizational..., Performance Improvement, Executive Development, Training, Management Development, Employee Engagement, Staff Development, Organizational Design, Culture Change, Change Management, Talent Management
Education
Harper College
Aon Hewitt December 2011 - Present
Edelman August 2007 - November 2011
Abbott Laboratories 2005 - 2007
Skills
SDLC, PeopleSoft, Business Intelligence, Requirements Analysis, HRIS
Education
Gulbarga University 1987 — 1992
BS Engg., Mechanical Engineering
Govt Boys Sr Sec School, Delhi Cantt, New Delhi 1984 — 1987
Sr. Secondary
Aon Hewitt October 2012 - Present
Skills
Business Analysis, Change Management, Customer Service, Analysis, Microsoft Office, Project Management, Benefits Administration, BPO, Employee Benefits, Customer Experience, Performance Management, Process Improvement, Administration, Team Leadership, Credit Cards
Education
Guilford College
Business
National Oilwell Varco September 2015 - Present
SouthSpire LLC March 2015 - September 2015
Aon Hewitt March 2013 - September 2014
Hewitt Associates June 2010 - March 2013
Hewitt Associates June 2007 - September 2010
HCL Technologies January 2005 - June 2007
Skills
C#, ASP.NET, jQuery, KnockoutJS, XML, WCF Services, Web Services, SQL, Microsoft SQL Server, Requirements Analysis, HP Quality Center, SDLC, Agile Methodologies, Regression Testing, Quality Center, Software Project..., Manual Testing
Education
Guru Gobind Singh Indraprastha University 2002 — 2005
MCA
Aon Hewitt January 2001 - Present
Skills
Outsourcing, HRO, Deferred Compensation, 401k, HRIS, Performance Management, Employee Benefits, Personnel Management, Human Resources, Talent Management, Benefits Administration, Onboarding, HR Transformation
Education
Houston Baptist University 2014 — 2016
Master of Science -Human Resource Management, Human Resources Management and Services
Hampton University 1993 — 1997
BS, Economics
AonHewitt October 2004 - Present
Aon Hewitt May 2007 - January 2010
Aon Hewitt October 2004 - May 2007
Capgemini March 2000 - October 2004
Kraft Foods 1998 - 2000
Skills
HRIS, Outsourcing, Performance Management, Talent Acquisition, PeopleSoft, Employee Benefits, Organizational Design, Human Resources, Vendor Management, Business Process..., Onboarding, BPO, Management Consulting, Training Delivery, Deferred Compensation, Employee Relations, Personnel Management, ADP Payroll, Business Analysis, SDLC, Workforce Planning, Call Centers, Talent Management, HR Consulting, Employee Engagement, Employee Training, Technical Recruiting, HR Transformation, Sourcing, Recruiting
Education
Quinlan School of Business, Loyola University Chicago 1997 — 2000
M.S.H.R, Human Resources
Grinnell College
B.A., History and Women's Studies
Players Sports Bar Poway December 2014 - Present
Pacific Beach Bar & Grill August 2003 - Present
Cafe 21 August 2014 - December 2014
Pacific Beach Bar & Grill December 2002 - July 2003
Pacific Beach Bar & Grill April 2002 - November 2002
Aon Hewitt April 1999 - October 2001
Aon Hewitt March 1998 - April 1999
Aon Hewitt May 1996 - March 1998
FedEx May 1994 - May 1996
Skills
Inventory Management, Restaurant Management, Food & Beverage, Microsoft Office, Menu Development, Microsoft Excel, Strategic Planning, Microsoft Word, Management, Team Building, Merchandising, Training, Event Management
Education
Harper College 1992 — 1994
Associate Degree
Xerox January 2013 - Present
Grant Thornton LLP 2015 - 2015
Grant Thornton LLP 2015 - 2015
Grant Thornton LLP 2015 - 2015
Indotronix Intl Corp August 2012 - January 2013
Green Courte Partners, LLC March 2011 - October 2012
Centegra Health System January 2005 - March 2011
Aon Hewitt January 2000 - January 2005
Manpower Temporary Agency January 1998 - January 1999
Northlake Farms Apartments January 1996 - January 1998
Skills
Microsoft Word, Administrative..., PowerPoint, Human Resources, Management, Access, Project Planning, Data Entry, Interviews, Newsletters, Editing, Proofreading, Lotus Notes, Process Scheduler, Spreadsheets, Troubleshooting, Outlook, Administration, Networking, Social Networking, Time Management, Employee Relations, Office Management, System Administration, Microsoft Office, Healthcare
Education
Certified HealthStream Learning Center Administrator
Harper College
Mother of Sorrows High School
Aon Hewitt July 2002 - Present
Doyle Consulting Group February 1999 - June 2002
Skills
Health Insurance, Employee Benefits, Health, Disease Management, Strategic Planning, Wellness, Benefits, HIPAA, Health Plans, Medicare, Health Policy, Health Savings Accounts, COBRA, Benefits Administration, Employee Relations
Education
Gonzaga University 1995 — 1997
BBA, Business
Resource Brokerage July 2005 - Present
Aon Hewitt February 2002 - July 2005
Skills
Employee Benefits, Health Insurance, Insurance, Health Savings Accounts, Brokers, Long-term Care, Medicare, Life Insurance, Disability Insurance, Benefits Administration, Underwriting, COBRA, Customer Service
Education
Harper College 2001 — 2011
Associate of Arts (A.A.)
Wheeling High School 1997 — 2001
Relias Learning May 2013 - March 2014
Care2Learn April 2012 - April 2013
Upstairs Solutions LTC June 2009 - April 2012
Aon Hewitt January 2007 - April 2009
Aon Hewitt April 2004 - April 2009
Skills
Customer Service, Team Management, Microsoft Office, Management, Project Management, Outsourcing, Call Centers, BPO, Microsoft Excel, Process Improvement, Vendor Management, Business Analysis, Change Management, Operations Management, Performance Management, Employee Benefits
Education
B.A in communications 2001 — 2003
Governors State University 2001 — 2003
Bachelor of Arts (B.A.), Communication, General
Pavilion Advisory Group September 2015 - Present
Aon Hewitt January 2001 - August 2015
Hewitt Associates July 1999 - January 2001
Skills
Certified Employee..., Analysis, Valuation, Leadership, Outsourcing, Management, SDLC, Defined Contribution, Employee Benefits, Financial Analysis, Vendor Management, Accounting
Education
University of Illinois at Urbana-Champaign 1997 — 1999
Bachelor of Science, Finance
Harper College 1995 — 1997
Associates, Business
Sourcing Specialist, In Partnership with Marriott International March 2013 - Present
Aon Hewitt October 2012 - March 2013
Cook County Health and Hospitals System May 2011 - March 2012
Loyola University Medical Center May 2008 - May 2009
SSM Health Care-St. Francis Hospital & Medical Center (Metro South Medical Center) February 1993 - May 2008
Skills
Employee Relations, Onboarding, Healthcare, Talent Management, Recruiting, Talent Acquisition, Human Resources, Sourcing, Data Mining, Process Improvement, Management, Applicant Tracking..., HR Consulting, Hiring, College Recruiting, Employee Benefits
Education
Governors State University 2011 — 2012
Bachelor of Arts (BA), Business
Moraine Valley Community College 2009 — 2010
Associates, Human Resource Management
Aon Hewitt May 2006 - Present
Aon Hewitt January 1999 - May 2006
ERM Effective Rehabilitation Management March 1998 - January 1999
Skills
Love solving problems..., PowerPoint, Photography, Management, Microsoft Word, Software Documentation, Benefits Administration, PeopleSoft, Lotus Notes, Project Management, Proofreading, Call Centers
Education
Harper College 1997 — 1999
none, Legal assistant and administrative
Van Ru Credit Corporation August 2015 - Present
Ceannate Corp. May 2015 - Present
Aon Hewitt August 2011 - Present
Skills
Microsoft Office, Customer Service, Call Center, Vendor Management, Lotus Notes, Data Entry, Team Building, Process Improvement, Call Centers, Training, Access, Customer Satisfaction, Performance Management, Employee Benefits, Employee Relations
Education
Harper College 2013 — 2017
Associate of Arts (A.A.), Business Administration and Management, General
bswift November 2014 - July 2015
Haworth March 2007 - November 2014
TGI Fridays June 2003 - March 2007
Fifth Third Bank January 2000 - November 2002
Aon Hewitt June 1998 - November 1999
Skills
Onboarding, Employee Benefits, Strategic Planning, Leadership, Customer Service, Process Improvement, Employee Relations, Training, Team Building, Management
Education
Grand Valley State University 1991 — 1996
Bachelor of Arts (BA), Spanish Language and Literature
Escuela Oficial de Ideomas Bilbao 1991 — 1991
Spanish Language and Literature
Regis Corporation May 2012 - January 2013
Harper Career Stimulus May 2011 - June 2012
American Express Business Travel July 2007 - April 2011
Carlson Wagonlit Travel July 1999 - July 2007
Aon Hewitt September 2003 - September 2004
Maxine Salon April 1997 - September 1999
American Airlines April 1991 - April 1997
Skills
Microsoft Office, VIP, Customer Service, Travel Management, Excel, Travel Services, Ticketing, Booking, Problem Solving, Airlines, Retail, Tourism, Hotels, Word, Call Center, Sabre, Lodging, Business Travel, Hair Cutting, Skin Care, Apollo, Small Business, Cosmetology, Customer Relations, Event Management, PowerPoint, Customer Satisfaction, Outlook, Coaching, Teamwork, Mentoring, Event Planning, Public Relations, Microsoft Excel, Call Centers, Performance Management, Hospitality
Education
Harper College 2011 — 2011
Career Stimulus, Office
Harper College 1999 — 1999
Certificate, Travel
Conservatory of Esthetics 1995 — 1998
Certificate, Skin Care
American Airlines Academy, 1991 — 1991
Passenger Service Agent
Clairol Institute 1984 — 1984
Certificate, Hair Color
Ippolitto School of Beauty, Conservatory of Esthetics 1970 — 1973
License, Cosmetology, Esthethics
Nerium International November 2013 - Present
Gault Nursery Corporation August 2012 - Present
Aon Hewitt April 2011 - July 2013
Skills
Editing, Research, Project Management, Microsoft Word, Microsoft Excel, Training, Teaching, Proofreading, Creative Writing, Xero
Education
Goucher College 1976 — 1980
Bachelor's degree, English and Economics
Princeton University 1979 — 1979
semester away, Economics
ANN INC. July 2012 - Present
Chico’s FAS-Soma Intimates & White House Black Market September 2009 - July 2012
AON Hewitt September 2011 - February 2012
The Limited January 2007 - September 2008
Forever 21 March 2003 - January 2007
Skills
Wellness, Retail, Microsoft Word, Fashion, Store Management, Hiring, Succession Planning, Recruiting, Onboarding, Visual Merchandising, Team Leadership, Microsoft Excel, Job Coaching, Interviews, PeopleSoft, Customer Service, Coaching, Sales, Human Resources, Employee Benefits, Leadership, Management, Merchandising, Time Management, Inventory Management, Payroll
Education
Guilford Technical Community College 2011 — 2015
Health/Health Care Administration/Management
The University of Texas at Arlington 2006 — 2008
Bachelor of Arts, Criminology and Criminal Justice
Tarrant County College 2002 — 2005
Associate of Science (AS), Criminal Justice/Police Science
Aon Hewitt February 2013 - Present
Aon Hewitt February 2011 - January 2013
Hewitt Associates December 2007 - March 2010
Aon Hewitt December 2006 - March 2010
Hewitt Associates September 2008 - November 2008
Hewitt Associates December 2006 - August 2008
Skills
Regression Testing, Mainframe, Defect Tracking, DB2, GUI, Operating Systems, Software Lifecycle, User Acceptance Testing, Test Cases, Manual Testing, Integration Testing, Test Planning, Quality Center, System Testing, System Integration..., QTP, Requirements Analysis, Quality Assurance, Testing, SDLC, SQL
Education
Guru Nanak Dev University 2004 — 2006
M.Sc-IT, Information Technology
Guru Nanak Dev University 2001 — 2004
B.SC, Economics, Computer Science
Aon Hewitt December 2003 - Present
Skills
Team Management, Training, Quality Assurance, Employee Benefits, Open Enrollment, Benefits Administration, Performance Management, Defined Benefit, COBRA, Medicare, Deferred Compensation, Benefits Design, Employee Engagement, Analysis, Employee Relations, Job Evaluation
Education
Harper College
Glendive Medical Center September 2012 - Present
Aon Hewitt October 2011 - October 2012
Time Warner Cable December 2010 - September 2011
Bovis Lend Lease October 2008 - December 2010
Royal & SunAlliance May 1986 - March 2005
Skills
Employee Relations, Employee Benefits, HR Policies, PeopleSoft, Human Resources
Education
Greensboro College
Aon Hewitt November 2001 - Present
Skills
SDLC, SQL, Software Development, Agile Methodologies, Software Project..., Databases, JavaScript, Management Consulting
Education
Northern Illinois University 1996 — 1998
Master, Computer Science
Harbin Institute of Technology 1986 — 1988
Master, Management
Tsinghua University 1981 — 1986
Bachelor, Automation Control
Belk March 2011 - Present
Aon Hewitt September 2013 - February 2015
Macy's April 2010 - December 2010
CLAYTON DIST. January 2009 - February 2010
Clayton Distributors June 2002 - December 2008
Hilton Garden Inn September 2001 - February 2002
Skills
Budgets, CRM, Management, Project Management, Sales, Time Management, Software Documentation
Education
CPCC 1991 — 1993
NA, ENGINEERING
Harding University 1990 — 1991
DIPOLMA, BASIC
B.E Mays 1989 — 1990
Aon Hewitt 2011 - Present
Aon Hewitt 2009 - 2011
Aon Hewitt 2006 - 2009
Skills
Pensions, Retirement, Employee Benefits, Investments, Leadership
Education
Gustavus Adolphus College 2002 — 2006
BA, Mathematics, Finance
Aon Hewitt April 2007 - Present
Aon Hewitt October 2001 - April 2007
Skills
Defined Benefit, HRO, Pension Administration, Pensions, Benefits, Employee Benefits, Process Improvement, Performance Management, 401k, ERISA, Benefits Administration, BPO, Outsourcing, Retirement, Transition Management, People Development, Project Management, Employee Engagement, Microsoft Excel
Education
Northern Illinois University 1995 — 1997
BA, Philosophy
Harper College 1993 — 1995
AS, General
Ida Crown
Retail Services - IT September 2012 - Present
Assurant Solutions June 2011 - September 2012
Aon Hewitt September 2007 - April 2011
GE Capital April 2006 - August 2007
Skills
Business Analysis, Business Intelligence, Requirements Gathering, Visio, Business Objects, Process Improvement, Project Management, Business Process, SAP, Data Migration, SAP R/3, Change Management, Requirements Analysis, Data Modeling, Data Warehousing, SDLC, Dashboard, Analytics, ETL, Strategic Planning, Functional..., Management, Software Documentation, SharePoint, SQL, Testing, Agile Methodologies, User Acceptance Testing, Business Process..., Waterfall, Analysis, Business Requirements
Education
Scrum Alliance 2015 — 2015
Certified Scrum Product Owner
Scrum Alliance 2013 — 2013
Certified Scrum Master
SAP certified 2010 — 2011
Supply Chain Management, Sales & Distribution
Gujarat University 2002 — 2004
MBA, Marketing
Gujarat University 1999 — 2002
Bachelors of Computer Applications, Database Management System
Workshop
Fundamentals of SQL
Workshop
Professional Presence
Workshop
Improving your Project Management Skills
Aurora University April 2012 - Present
Aurora University August 2011 - April 2012
Castle Bank April 2008 - April 2011
Aon Hewitt January 1999 - January 2006
Rigby Education January 1996 - January 1999
Skills
Outlook, Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Event Planning, Administrative..., Access, Data Entry, Event Management
Education
Harper College 1987 — 1989
Certificate, Early Childhood Education and Teaching
Western Illinois University 1974 — 1975
Aon Hewitt January 2009 - February 2010
Aon Hewitt April 2008 - September 2008
The Blind Association October 2000 - January 2001
Skills
Access, Data Analysis, PL/SQL, Databases, Actuarial Science, Defined Benefit, Reinsurance, Health Insurance, Microsoft Excel, Employee Benefits, Retirement, Financial Risk, Actuaries, Applied Mathematics, Cold Fusion, Oracle, property and casualty..., Underwriting, Benefit reserve, US GAAP
Education
Gujarat University
M.S, Mathematics
SOA
Pre ASA, Actuary
Gujarat University
B.S, Mathematics; Mathematics, Statistics, and Computer Systems Programming
Self -Employed December 2014 - Present
Aon Hewitt April 2014 - December 2014
self employed May 2004 - August 2014
Randstand January 2012 - May 2013
Skills
Microsoft Office, Coaching, Software Documentation, Microsoft Excel, Customer Service, PowerPoint, Quality Assurance, Troubleshooting, Research, Microsoft Word, Process Improvement, Negotiation, Team Building, Outlook, Project Management
Education
Guilford Technical Community College 1981 — 1983
Associate's degree, Business Administration and Management, General
Aon Hewitt November 1996 - Present
Hewitt Associates July 1989 - November 1996
DeKalb County State's Attorney 1985 - June 1989
Skills
Apple Macintosh, InDesign, QuarkXPress, Illustrator
Education
Harper College 1989 — 1992
Associates, Paralegal
Kishwaukee College 1975 — 1978
Associate of Arts (AA), Administrative Assistant and Secretarial Science, General
Ahrens & Condill, Inc. July 2013 - Present
Land Acquisitions, Inc. April 2005 - August 2012
Total Optimal Performance, Inc, January 2002 - June 2012
Midtown Athletic Clubs September 2005 - September 2007
Aon Hewitt January 1989 - May 1995
Northern Trust June 1987 - January 1989
Skills
Accounts Payable, Accounts Receivable, Payroll, accounting software, Bank Reconciliation, Microsoft Office, Bookkeeping, Requirements Analysis, Training, Fitness Training, Personal Training, Programming, Technical Documentation, Project Management, Information Technology, Web Design, Computer programming, CSS, Web Maintenance, Dreamweaver, jQuery, HTML5, Javascript
Education
Harper College 2013 — 2013
Certificate, Web Design and Maintenance
University of Wisconsin-Whitewater 1984 — 1987
BBA, Management Computer Systems
Harper College 1983 — 1983
Computer and Information Sciences and Support Services
Rolling Meadows High School
Aon Hewitt June 1997 - Present
Education
Gustavus Adolphus College 1990 — 1994
Bachelor of Arts (B.A.), Business and Political Science
Aon Hewitt 2011 - Present
Aon Hewitt 2006 - 2011
Aon Hewitt 2004 - 2006
Aon Hewitt 1995 - 2004
Aon Hewitt 1986 - 1994
Skills
Leadership, Operational Excellence, Operations Management, Client Relations Skills, Quality Management, Global Sourcing, Business Analysis, Business Strategy, Business Process..., Team Leadership, Manage Client..., Creative Problem Solving, People Development, Outsourcing
Education
Harper College