Arizona Biltmore
Address: 2400 E Missouri Ave, Phoenix, AZ 85016 Phone: (602) 955-6600: : Category: : Website: : Place name: : : Website: https://waldorfastoria3.hilton.com/en/hotels/arizona/arizona-biltmore-a-waldorf-astoria-resort-PHXBMWA/index.html?SEO_id=GMB-WA-PHXBMWA Category: Hotel Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• Trip.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Sat, Jan 26 Sun, Jan 27 2 1 guest2 guests3 guests4 guests $306 Expedia.com Read Real Guest Reviews · Get Instant Confirmation $306 Arizona Biltmore, A Waldorf Astoria Resort · Official site $306 Hotels.com $306 Booking.com $306 Orbitz.com $306 Priceline $306 Hotwire.com $306 Travelocity.com $292 Trip.comView more room rates View more rates from $292Couldn't update prices. Try again.Expedia.comTotal: $373/night$306View room rates on Expedia.com Arizona Biltmore, A Waldorf Astoria ResortTotal: $376/night$306View room rates on Arizona Biltmore, A Waldorf Astoria Resort Hotels.comTotal: $373/night$306View room rates on Hotels.com Booking.comTotal: $376/night$306View room rates on Booking.com Orbitz.comTotal: $373/night$306View room rates on Orbitz.com PricelineTotal: $373/night$306View room rates on Priceline Hotwire.comTotal: $373/night$306View room rates on Hotwire.com Travelocity.comTotal: $373/night$306View room rates on Travelocity.com Trip.comTotal: $361/night$292View room rates on Trip.com Arizona Biltmore, A Waldorf Astoria Resort2400 E Missouri Ave, Phoenix, AZ 2,146 reviews Ads Check availability These ads are based on your current search terms. They may also be based on:• Your activity on Google on this device (for example, your searches) Prices are the public rates available from our partners for the dates shown. These partners' prices are lower non-public prices for which you’re eligible:• Trip.comLearn more about pricesUnless you specified dates, we chose the dates shown based on room availability, or browsing activity and recent searches saved in your Web & App Activity. You can manage how your data is used in Privacy settings.ad settings Check in Sat, Jan 26 Check out Sun, Jan 27Expedia.comTotal: $373/night$306View room rates on Expedia.com Arizona Biltmore, A Waldorf Astoria ResortTotal: $376/night$306View room rates on Arizona Biltmore, A Waldorf Astoria Resort Hotels.comTotal: $373/night$306View room rates on Hotels.com Booking.comTotal: $376/night$306View room rates on Booking.com Orbitz.comTotal: $373/night$306View room rates on Orbitz.com PricelineTotal: $373/night$306View room rates on Priceline Hotwire.comTotal: $373/night$306View room rates on Hotwire.com Travelocity.comTotal: $373/night$306View room rates on Travelocity.com Trip.comTotal: $361/night$292View room rates on Trip.com Hotel details Built in 1929, this luxury resort is set on 39 lush acres, and is 8 miles from Phoenix Sky Harbor International Airport. … MORE Elegant, modern rooms feature flat-screen TVs, minifridges and Wi-Fi access; some have balconies. Suites and villas add wet bars, fireplaces and full kitchens. Club rooms have personal concierges and access to a private lounge with free drinks and continental breakfast. Amenities include 8 outdoor pools, a 92-ft waterslide and a swim-up bar, plus 7 tennis courts, 2 golf courses and 5 dining options. There's also a fitness center, a kids' camp and a playground, along with a spa (fee). A resort fee may apply. Paid Wi-Fi Paid parking Outdoor pool Air-conditioned Laundry service Business center Free breakfast Pet-friendly Room service Kid-friendly Restaurant Kitchens in some rooms Airport shuttle Hot tub Spa Fitness center Golf course Bar Smoke-free View more amenities View fewer amenities Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Arizona Biltmore, A Waldorf Astoria Resort Posting publicly on the Web Write a review Review summary Review summaries provided by TrustYou. Rooms · Guests liked the large rooms, though some said they were dated & maintenance could be improved · Rooms had views Location · Shopping, sightseeing, restaurants & bars nearby · Near the airport Service & facilities · Guests appreciated the friendly, professional staff · Guests enjoyed the pool & fitness center · Guests spoke highly of the reception staff View all reviews Questions & answers Ask a question See all questions (26)
Arizona Biltmore List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Arizona Biltmore. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Arizona Biltmore Employees
Arizona Biltmore September 1997 - Present
Skills
Hospitality, Hospitality Management, Hospitality Industry, Hotels, Restaurants, Catering, Banquets, Menu Development, Customer Service, Food & Beverage, Hotel Management, Resorts, Event Planning
Education
Black Hawk College 1980 — 1982
Associate's degree, Law Enforcement Investigation and Interviewing
Alwood Senior High School 1977 — 1980
HS Diploma
Arizona Biltmore October 2009 - Present
Crossed-Over Productions January 2008 - June 2008
KPHE TV 44 Lotus Communications Corporation May 2007 - January 2008
Fresh Start Women's Foundation July 2006 - April 2007
Skills
Restaurant and..., Press Releases, Public Relations, Marketing, Newsletters, Public Speaking, Nonprofits, Market Research, Time Management, Television, Interviews, Research, PowerPoint, Proposal Writing, Sponsorship, Negotiation, Fashion, Hospitality, Hospitality Management, Hotels
Education
Arizona State University 2003 — 2006
Bachelor's degree, Communications
Mosaic Foods (Mosaic Catering, Mezzaluna & Rustica) January 2003 - Present
Arizona Biltmore 2001 - 2002
Vail Resorts 1994 - 2001
Skills
Cuisine, Menu Development, Recipes, Fine Dining, Catering, Food Service, Banquets, Food Safety, Sanitation, Food, Cooking, Food Preparation
Education
Colorado Mountain College 1994 — 1997
Associate of Arts and Sciences (AAS), Culinary Arts
Daiichi Sankyo, Inc. October 2014 - Present
Daiichi Sankyo January 2008 - Present
Arizona Biltmore December 2006 - November 2007
Skills
Selling Skills, Adaptability, Coachable, Integrity, Customer Focused..., Creative Direction, Goal Oriented, Leadership, Organization, High Impact..., Friendly Personality, Success Driven
Education
Arizona State University 2003 — 2007
Bachelor of Science (B.S.), Parks, Recreation and Leisure Studies
The Vistelar Group January 2013 - Present
Professional Connect January 2012 - Present
AAA Arizona September 2010 - November 2011
Arizona Biltmore 2010 - 2010
EDFUND January 2004 - November 2009
Maricopa County September 1999 - January 2004
Palomar College June 1985 - November 1998
City of Escondido September 1979 - June 1994
Skills
Public Speaking, Business Continuity, Coaching, Training, Leadership Development, Staff Development, Customer Service, Non-profits, Strategic Planning, Government, Management, Program Management, Leadership, Interviews, Team Leadership, Policy, Student Financial Aid, Event Planning, Employee Training, PowerPoint, Event Management, Team Building, Change Management, Teaching, Public Relations, Higher Education, Organizational..., Nonprofits, Research, Community Outreach, Adult Education, Curriculum Design
Education
National University 1994 — 1995
M.S., Leadership in Adult Education
University of Illinois at Chicago 1969 — 1971
Bachelor of Arts (B.A.), Administration of Criminal Justice
Arizona Biltmore September 2013 - Present
Clear Channel Media + Entertainment August 2013 - January 2014
McFadden's Glendale January 2013 - September 2013
Talbots November 2012 - January 2013
Harkins Theaters September 2011 - November 2012
Pei Wei Asian Diner January 2011 - September 2011
Harkins Theaters May 2010 - September 2011
Victoria's November 2010 - January 2011
Skills
Organization, Friendly Personality, Sense Of Responsibility, Learning Quickly, Customer Service, Service Focused, Social Networking, Time Management, Retail, Sales, Leadership, Training
Education
Estrella Mountain Community College 2010 — 2012
Broadcast Journalism
University of Arizona 2009 — 2010
Dysart High School
Diploma
Estrella Mountain Community College
Degree, Broadcast Journalism
University of Arizona
Omni Scottsdale Resort & Spa at Montelucia 2015 - Present
Arizona Biltmore February 2013 - January 2015
Embassy Suites Phoenix Airport July 2010 - February 2013
Legacy Golf Resort June 2009 - June 2010
Hilton Hotels Worldwide March 1995 - April 2009
Education
Arizona State University 1996 — 2000
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
Career Success High School July 2015 - Present
Younique Products April 2015 - Present
It Works! Global April 2015 - Present
The Village Health Club May 2013 - Present
Sonoran Science Academy August 2011 - July 2015
Arizona Biltmore July 2008 - March 2013
InTouch Chiropratictic January 2010 - March 2011
Push Models April 2007 - August 2009
North High School August 2008 - December 2008
Club Z Tutoring February 2008 - June 2008
Skills
Hard Worker, Quick Learner, Computers and typing, Leadership, Marketing, Classroom, Creative Writing, Lesson Planning, Social Networking, Curriculum Design, Strategic Planning, Time Management, Research, Customer Service, Teaching, Event Planning, Fundraising, Public Speaking, History, Management, Social Media
Education
Arizona State University 2013 — 2013
Bachelor of Arts (B.A.), Religious Studies, Nonprofit Administration, Certificate in Religion and Conflict
Arizona State University 2008 — 2009
Master of Education, Secondary Education, Curriculum and Instruction
Arizona State University 2005 — 2007
Bachelor of Arts, History, Religious Studies
St. Louis University 2004 — 2005
Destination Hotels & Resorts June 2012 - Present
Arizona Biltmore March 2012 - June 2012
Westin Kierland Resort & Spa July 2010 - February 2012
Westin Kierland Resort & Spa July 2009 - July 2010
Scottsdale Resort & Conference Center August 2008 - June 2009
Arizona Biltmore November 2005 - July 2008
Arizona Biltmore November 2004 - November 2005
Arizona Biltmore March 2004 - November 2004
Previous Positons January 1990 - January 1993
Skills
Resorts, Banquets, Tourism, Leadership, Management, Sales
Education
Northern Arizona University
BS, Hotel & Restaurant Management
Mesa Community College 1994 — 1996
AGS, General Studies
Mountain View High School 1990 — 1993
Letterman
A Caring Nanny April 2014 - Present
Arizona Biltmore 2013 - 2014
Arizona Biltmore January 2012 - 2013
Madison School District January 2008 - May 2012
Pointe Hilton Squaw Peak 2007 - 2008
Skills
•Communicate..., •Provide excellent..., •Thorough knowledge of..., •Able to move..., •Natural leader and..., •Uses knife and tools..., •Maintains..., Customer Service, Leadership
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2012 — 2013
Certificate, Culinary Arts and Related Services
Paradise Valley Community College 2008 — 2011
Associate of Arts (AA), General Studies
Caesars Entertainment Corporation October 2013 - Present
Arbonne International January 2013 - December 2013
Stockton Seaview, Dolce Hotel & Resorts January 2008 - October 2013
Yoga Bliss January 2007 - May 2012
Ocean Place Resort & Spa January 2005 - December 2007
Pacific Palms Conference Resort 2004 - 2004
Arizona Biltmore 2002 - 2004
Carefree Resort & Conference Center August 2001 - August 2002
Ocean Place Resort & Spa January 1995 - August 2001
Skills
Resorts, Meeting Planning, Hotels, Banquets, Convention Services, Hospitality Industry, Leadership, Hospitality, Training, Hospitality Management, Spa, Sales, Management, Event Management, Contract Negotiation, Customer Service, Hotel Management, Trade Shows, Food & Beverage, Tourism, CRM, Time Management, Catering, Restaurants, Front Office, Event Planning, Corporate Events, Menu Development, Marketing, Revenue Analysis, Budgets, Yield Management, Sales Management, Marketing Strategy
Education
Southwest Institute of Healing Arts 2001 — 2002
Certified Yoga Teacher, 200 hours, Yoga Teacher Training/Yoga Therapy
Monmouth University 1990 — 1994
BA, Business Administration
H-Town Youth Theatre September 2008 - Present
Healdsburg Elementary School September 2008 - Present
St.Johns School September 2006 - Present
Valley Youth Theatre June 2001 - December 2004
Arizona Biltmore October 2000 - June 2001
Actors Theatre of Sonoma County April 1998 - September 2000
Sonoma County Repretory Theatre October 1997 - February 1999
Childsplay, Inc. October 1996 - October 1997
Chicago Theatre Works February 1995 - June 1995
Amereican Family Theatre January 1994 - June 1994
Skills
Classroom Management, Customer Service, Pantomime, Musical Theatre, Theatre, Creative Direction, Creative Problem Solving, Creative Solutions
Education
American Academy of Dramatic Arts-Los Angeles 1986 — 1989
Associate of Arts (AA), Theatre/Theater
Pasadena City College 1986 — 1989
Gold Key Racquet Club September 2014 - Present
Arizona Biltmore April 2014 - Present
Sanctuary Resort Camelback February 2012 - Present
Scottsdale Resort & Athletic Club August 2011 - August 2014
The Town Club June 2010 - August 2013
Le Club Sports Club August 2009 - July 2011
Chuck Benner November 2008 - April 2011
Paley Tennis Center June 2008 - August 2009
Jerry Clark Construction June 2007 - May 2008
Paradise Demolition September 2005 - May 2007
Skills
Sports Coaching, Patience, Confidence Building, Communication, Friendly Personality, Empathy, stalwart, Microsoft Office, Microsoft Word, PowerPoint, Microsoft Excel, Customer Service, English, Public Speaking, Team Building, Project Planning, Public Relations, Listening to customers, Athletic Training
Education
Arizona State University 2013 — 2015
Bachelor's Degree, Psychology, 3.43
Scottsdale Community College 2011 — 2013
Associate's Degree, Psychology, 3.9
Arizona Biltmore October 2014 - Present
Kohls August 2014 - Present
AboutSkin Dermatology June 2013 - July 2014
Jason's Deli May 2011 - July 2013
Interim HealthCare January 2013 - June 2013
Pets Forever January 2011 - August 2012
Buxton Veterinary Hospital October 2007 - August 2010
Chick-fil-A June 2006 - October 2007
Skills
Highly detail oriented, Problem Solving, Dependable Team Player, Multitasking Skills, Customer Service, Communication Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Coordinating Schedules, Organizational..., Psychology, Home Care, Elder Care
Education
Colorado State University 2008 — 2012
Bachelor of Science (B.S.), Psychology
Arizona Biltmore March 2015 - Present
Arizona Biltmore July 2013 - March 2015
Arizona Biltmore July 2012 - July 2013
Arizona Biltmore July 2011 - July 2012
Arizona Biltmore July 2010 - July 2011
Arizona State University August 2005 - July 2010
Outstanding Occasions June 2009 - August 2009
Skills
Good Organizational and..., Self-motivated with..., Professional,..., Attentive to Detail, Able to Work in a Busy..., Able to Prioritize with..., Microsoft Word, Excel,..., Hotels, Restaurants, Customer Service, Hospitality, Event Planning, Retail, Management, Sales, Food & Beverage, Event Management, Catering, Tourism, Banquets, Hospitality Industry, Meeting Planning, Hospitality Management
Education
Arizona State University 2009 — 2011
36 Credit Hours towards Masters of Science, Recreation and Tourism
Arizona State University 2005 — 2009
Bachelor of Science, Tourism Development and Management
Biltmore Lifestyles Real Estate July 2014 - Present
M.R. Designs & Gifts March 2014 - Present
Phoenix Suns 2006 - Present
Arizona Biltmore December 2008 - March 2014
Arizona Biltmore February 2007 - March 2014
Arizona Biltmore September 2005 - February 2007
Arizona Biltmore June 2003 - September 2005
Arizona Biltmore February 2003 - June 2003
Starwood Hotels & Resorts Worldwide, Inc. September 2002 - February 2003
Arizona Biltmore September 2000 - September 2002
Skills
Hotels, Hospitality, Hospitality Industry, Hospitality Management, Resorts, Revenue Analysis, Hotel Management, Leadership, Banquets, Food & Beverage, Tourism, Meeting Planning, Customer Service, Restaurants, Property Management..., Guest Service Management, Event Management, Wine, Pre-opening, Concierge Services, Marketing, Social Media Marketing, Customer Satisfaction, Time Management, Catering, Team Building, Front Office, Food Service, Micros, Corporate Events, Rooms Division, Menu Development, Inventory Management, Yield Management, Trade Shows, Event Planning, Sales Management, Budgets, Sales, Restaurant Management, Training
Education
Arizona State University
Bachelor's Degree, Economics
The University of North Dakota
Arizona Biltmore October 2012 - April 2015
Arizona Biltmore October 2013 - June 2014
The Hermosa Inn June 2011 - October 2012
Intern Queen Inc. January 2011 - May 2012
Lon's at the Hermosa Inn November 2010 - August 2011
Skills
Public Relations, Social Media, Flyers, Promoting, Twitter, Social Media Marketing, Facebook, Social Networking, Microsoft Office, PowerPoint, Excel, Writing Skills, Tumblr, Management, Event Planning, Customer Service, Writing
Education
Arizona State University West 2008 — 2012
Bachelor of Arts (B.A.), Communication Studies, Public Relations
Arizona Biltmore October 2011 - Present
Arizona Biltmore October 2011 - Present
Hilton Worldwide 2011 - Present
The Ritz-Carlton June 2001 - June 2011
Education
Arizona State University 2003 — 2008
Bachelor's Degree, Business & Communications
Milligan University
Milligan University
Milligan University
Milligan University
Global Experience Specialists (GES) October 2013 - Present
ResCare April 2014 - Present
Arizona Biltmore December 2012 - September 2013
Wines for Humanity May 2012 - March 2013
Arizona Biltmore May 2011 - December 2012
Arizona Biltmore October 2009 - May 2011
The Cheesecake Factory January 2005 - January 2010
The Cheesecake Factory December 2006 - October 2008
Skills
Microsoft Office, Delphi, PeopleSoft, Front Office, OnQ R&I, OnQ Insider, Ten Key 55 wpm, PowerPoint, Great People Skills, Staff Training, Time Management, Problem Solving, Administration, Team Building, Grammar, Typing, Banquets, Wine Tasting, Customer Service, Customer Satisfaction, Barista Training, Team Management, Training Facilitation, Employee Training, Catering, Hospitality Management, Food, Hospitality, Hospitality Industry, Food, Hotels
Education
College of the Canyons
Certification, Emergency Medical Technician
Antelope Valley College
Psychology
JEM MANAGEMENT GROUP January 2015 - Present
Hilton Worldwide April 2011 - November 2014
theWit - a Hip Hotel Chicago Downtown April 2010 - April 2011
Starr Hotel Group October 2007 - June 2009
W Hotels August 2005 - October 2007
Caesars Palace August 2002 - June 2005
Westin Diplomat Resort & Spa June 2001 - August 2002
MGM Mirage- Beau Rivage August 1998 - January 2000
Arizona Biltmore May 1996 - August 1998
Fairmont Hotels & Resorts November 1992 - April 1995
Skills
Food & Beverage, Hospitality Management, Resorts, Hotels, Hospitality Industry, Hospitality, Restaurants, Pre-opening, Hotel Management, Catering, Cooking, Banquets, Restaurant Management, Front Office, Event Management, Food Service, Management, Luxury, Casino, Leadership, Menu Development, Culinary Skills, Recruiting, Food, Marketing, Sales, Income Statement, Hiring, Yield Management, Rooms Division, Food Safety, Wine, Meeting Planning, Customer Service, Fine Dining, Revenue Analysis, Budgets, Event Planning, Customer Satisfaction, F&B Operations, Guest Service Management, Process Scheduler, Training, Time Management, Cuisine, Team Leadership, Tourism, Property Management..., Micros, Opening Hotels
Education
Indiana University of Pennsylvania 1976 — 1980
Public Relations, Attended 1976-1980
Jefferson Davis High, Montgomery, Alabama 1973 — 1974
Arizona Biltmore January 2015 - Present
Arizona Biltmore December 2013 - January 2015
New Venture Group March 2011 - May 2013
ASU Residential Life April 2010 - May 2013
ASU Residential Life January 2010 - May 2013
Patier Decor November 2007 - November 2008
Skills
Event Planning, Leadership, Marketing, Marketing Strategy, Management, Public Speaking, Microsoft Office, Research, Customer Service, Facebook, Social Media, Program Management, Time Management, Data Analysis, PowerPoint, Microsoft Excel, Teamwork, Social Networking, Microsoft Word, Event Management, Public Relations, Staff Development, Spanish, Fundraising, Community Outreach, Editing, Nonprofits, Analysis, Social Media Marketing, Higher Education, Market Research, Blogging
Education
Arizona State University, W. P. Carey School of Business 2009 — 2013
Bachelor of Science (BS), Marketing, Magna cum laude
Umami Restaurant Group, LLC June 2015 - Present
P.F. Chang's China Bistro September 2005 - September 2014
P.F. Chang's China Bistro December 2001 - August 2005
P.F. Chang's China Bistro August 1997 - November 2001
P.F. Chang's China Bistro March 1994 - September 1997
P.F. Chang's China Bistro October 1995 - July 1997
Arizona Biltmore January 1990 - August 1993
Skills
New Restaurant Openings, Restaurant Management, Restaurants, Food Service, Menu Development, Multi-unit, Food & Beverage, Culinary Skills, Food, Hospitality, Catering, Fine Dining, Wine, Income Statement, Banquets, Profit, Hospitality Management, Inventory Management, Budget..., Training and Development, Strategic Planning, Vendor Sourcing, Performance Evaluations, Strategic Human..., Team Building, Strong Leadership, Quality Assurance, Local Marketing, Motivation, Training, Cuisine, Customer Service, Franchising, Management, Bartending, P&L, Talent Developer, Brand Development, Microsoft Excel, Hospitality Industry, Interviews, PowerPoint, Quality Control, R&D, Process Scheduler, Hiring, Performance Appraisal, Multi-Unit, Leadership
Education
Arizona State University 1987 — 1991
Bachelor of Arts (BA), Art History, Criticism and Conservation
Phoenix College 1985 — 1987
General Studies
Graduate Hotel Tempe December 2014 - Present
Arizona Biltmore March 2014 - December 2014
LA Fitness October 2013 - December 2014
Hotel Valley Ho May 2012 - March 2014
Brownstein Hyatt Farber Schreck March 2012 - May 2012
Brown Palace Hotel November 2011 - March 2012
Hotel Valley Ho March 2010 - September 2011
Heidi's Event's and Catering January 2009 - January 2010
Cupz Coffee February 2006 - August 2009
Skills
Japanese, Hospitality, Hospitality Management, Customer Satisfaction, Food & Beverage, Hotels, Event Planning, Customer Service, Hospitality Industry
Education
Arizona State University 2005 — 2009
BA, Tourism Development and Management
Arizona Biltmore February 2014 - March 2015
Disney Vacation Club November 2011 - August 2012
Waldorf Astoria Orlando July 2011 - November 2011
The Walt Disney Company January 2011 - November 2011
Walt Disney World August 2010 - January 2011
Hilton Scottsdale Resort and Villas December 2007 - August 2010
Law Offices of Andrew M. Hull August 2008 - May 2009
Hilton Phoenix Airport November 2006 - December 2007
Skills
Front Office, Resorts, Hospitality, Hotels, Rooms Division, Concierge Services, Hospitality Industry, Hotel Booking, Hospitality Management, Hotel Management, Food & Beverage, Tourism, Revenue Analysis, Banquets, Legal, Legal Research, Legal Issues, Disney Vacations, Information Security, Microsoft Office, Research, International Relations, International Law, Travel Planning, Time Management, Customer Service, Event Planning
Education
University of Kent 2012 — 2013
Master of Laws (LLM), International Law with International Relations, Merits
Arizona State University 2007 — 2012
Bachelor of Science (B.S.), Justice Studies, 3.7
Coventry Health Care, an Aetna Company November 2005 - Present
Arizona Biltmore March 2002 - January 2005
Carefree Resorts May 1992 - November 2000
Mervyns December 1987 - May 1992
Round Table Pizza June 1986 - October 1987
Skills
Systems Engineering, Operating Systems, Windows Server, Microsoft Exchange, Tourism, Market Research, Hospitality Industry, Restaurants, Retail, Desktop Administration, Cruise Lines, VMware, Leadership, Microsoft Certified..., BMC Remedy, Event Management
Education
Arizona State University
Bachelor of Science (BS), Tourism and Travel Services Management
University of Phoenix
Master of Science (MSc), Computer Science
Sheraton December 2013 - Present
Sheraton Phoenix Downtown Hotel 2008 - Present
Sheraton September 2012 - December 2013
Sheraton October 2008 - September 2012
Arizona Biltmore September 1999 - May 2006
Skills
Restaurants, Employee Training, New Restaurant Openings, Hotels, Hotel Management, Opening Hotels, Resorts, Hospitality Management, Sales, Catering, Event Management, Meeting Planning, Time Management, Banquets, Account Management, Budgets, Inventory Management, P&L Management, Staff Development, Menu Development, Customer Retention, Strategic Hiring
Education
Arizona State University
Bachelor of Arts (B.A.), Art History, Criticism and Conservation
Arizona Biltmore January 2014 - Present
International Cruise & Excursions, Inc. July 2012 - June 2013
International Cruise & Excursions, Inc. September 2010 - July 2012
Skills
Account Management, Operations Management, Microsoft Excel, PowerPoint, Analysis, Problem Solving, Sales Operations, Hospitality Industry, Sabre, Amadeus GDS, Cruise Lines, Resorts, Hotels, Microsoft SQL Server, MySQL, SharePoint, Revenue Analysis, Forecasting, Brand Development, Brand Management, Customer Service, B2B, B2C, Financial Analysis, Financial Modeling, Key Account Management, Key Performance..., Lead Generation, Microsoft Office, Microsoft Word, Quality Control, Tourism, Data Analysis, Program Management, Hospitality
Education
Arizona State University 2000 — 2013
Arizona State University 2000 — 2003
Architecture
Starwood Hotels & Resorts Worldwide, Inc. September 2015 - Present
Hyatt Hotels Corporation April 2014 - September 2015
Omni Hotels July 2013 - April 2014
Hyatt Hotels Corporation December 2011 - July 2013
Ameristar Casino August 2009 - December 2011
Arizona Biltmore August 2004 - August 2009
The American Club Resort-Whistling Straits April 1999 - August 2004
Vail Resorts October 1999 - May 2004
Skills
Resorts, Guest Service, Inventory Management, Tourism, Guest Satisfaction, Hotels, Customer Service, Customer Satisfaction, Leadership, Employee Relations, Event Management, Front Office, Hospitality, Restaurants, Food & Beverage, Hospitality Industry, Hospitality Management, Management
Education
UNLV 2010 — 2013
Master of Hospitality Administration (M.H.A.), Hotel/Motel Administration/Management
Arizona State University 2004 — 2009
Bachelor of Science, Business Administration and Management, General
Cedar Grove High School 1995 — 1999
the Nines: A Starwood Luxury Collection hotel June 2011 - Present
Arizona Biltmore March 2008 - May 2011
Boca Raton Resort & Club March 2006 - March 2008
Lake Las Vegas Resort January 2001 - March 2006
Skills
Culinary Skills, Menu Development, Banquets, Fine Dining, Catering, Cuisine, Food & Beverage, Restaurants, Hospitality Management, Restaurant Management, Hospitality, Hospitality Industry, Hotels, Food, Cooking, Recipes
Education
Art Institute of Seattle 1998 — 2000
Associates of Applied Arts, Culinary Arts
Orange Tree Golf Resort August 2011 - Present
Orange Tree Golf Resort September 2002 - September 2011
Orange Tree Golf Resort September 2002 - September 2008
Orange Tree Golf Resort September 2001 - September 2002
Royal Palms Resort & Spa September 2000 - August 2001
Arizona Biltmore October 1997 - September 2000
Skills
Hotel Management, Hospitality Management, Hospitality Industry, Hotels, Revenue Analysis, Rooms Division, Hospitality, Front Office, Resorts, Yield Management, Micros
Education
Arizona State University 1995 — 1996
Bachelor of Arts (BS), English Language and Literature, General
Freelance August 2011 - May 2015
Arizona Biltmore August 2012 - February 2013
Brand St. Marketing May 2011 - October 2012
Brand St. Marketing December 2010 - May 2011
Club Red/Red Owl March 2010 - December 2010
Illuma Public Relations June 2009 - July 2009
Skills
Project Management, Marketing, Advertising, Social Media, Press Releases, Social Media Marketing, Digital Marketing, Digital Media, Event Planning, Event Management, Public Relations, Adobe Creative Suite, Content Development, Web Content Creation, Creative Services, Content Marketing, Film Production, Department Budgeting, Team Management, Email Marketing, Blog Marketing, Google Analytics, Google Adwords, Microsoft Office, Instagram, Facebook, Facebook Marketing, Twitter, Pinterest, Tumblr, Hootsuite, TweetDeck, Freshbooks, QuickBooks, Marketing Research, Marketing Strategy, Web Project Management, Social Media Strategist, Social Media Consulting, Social Media Measurement, Social Media Integration, Social Media Advertising, Services Marketing, WordPress, Mac, PowerPoint, Microsoft Excel, Apple Numbers
Education
Arizona State University, W. P. Carey School of Business 2007 — 2011
Bachelor of Science, Marketing
Mary Greeley Medical Center November 2014 - Present
Construction Services, Inc. October 2007 - November 2014
Omega Construction, Inc. July 2000 - January 2007
Development Coordination Group January 1999 - July 2000
Arizona Biltmore January 1998 - January 1999
Red River Music Hall June 1995 - January 1998
Skills
Process Scheduler, Customer Service, Contract Management, Contract Negotiation, Construction Management, Real Estate, Residential Homes, Project Planning, Change Orders, Construction, Budgets, Submittals, Management, Microsoft Excel, Accounts Receivable, Accounts Payable, Invoicing, Outlook, Microsoft Word, Office Management, Supervisory Skills, PowerPoint, Microsoft Office, Payroll, Marketing, Leadership, Strategic Planning, Purchasing, Project Management, Event Management, Negotiation, Financial Analysis, Accounting, Process Improvement
Education
Arizona State University 1992 — 1997
BA, History
United Community
LiveOps August 2015 - Present
Enghouse Interactive August 2011 - August 2015
Terros January 2009 - August 2011
Head/Penn Racquet Sports September 2000 - June 2008
Dolphin Precision Investment Castings September 1997 - June 2000
Arizona Biltmore May 1994 - September 1997
Ameron International January 1981 - September 1993
Skills
Employee Benefits, Benefits Administration, ADP Payroll, Payroll, Benefits Design, HRIS, FMLA, Applicant Tracking..., Human Resources, Employee Relations, Organizational..., Recruiting, Talent Acquisition, Performance Management, Process Improvement, Employee Engagement, Policy, HR Policies, Accounts Payable, Talent Management, Deferred Compensation, Onboarding, Interviews, Employee Training, Workforce Planning, Management, Job Descriptions, Employment Law, Workers Compensation, 401k, Form 5500 preparation, Garnishments, Payroll Taxes, New Hire Orientations
Education
Baker College Online 2003 — 2003
Human Resources
Insurance Educational Association 1982 — 1983
Certificate, Workers' Compensation Claims Adminstration
Phoenix College 1982 — 1982
Business Administration and Management, General
Cajon High School 1976 — 1979
Ger-Brock July 2013 - Present
The Home Depot April 2010 - June 2013
Arizona Biltmore December 2007 - February 2010
Skills
Hospitality, Customer Service, Sales, Retail, Automotive Repair
Education
Portland Community College 2011 — 2013
2-year certificate, Automobile/Automotive Mechanics Technology/Technician
DeVry University 1998 — 1999
BlueStar Resort and Golf July 2013 - Present
Cibola Vista Resort and Spa February 2013 - July 2013
Resort at Squaw Creek April 2004 - January 2013
Boulders Resort and Golden Door Spa April 2002 - April 2004
Carmel Valley Ranch Resort 1998 - 2001
Boulders Resort and Golden Door Spa 1997 - 1998
Arizona Biltmore 1994 - 1997
Park Hyatt Regency Beaver Creek 1991 - 1994
Hyatt Hotels Corporation 1987 - 1991
Capri Hotel 1984 - 1987
Skills
Event Planning, Team Building, Resorts, Managerial Finance, Leadership, Hospitality Management, Hospitality, Strategic Planning, Revenue Analysis, Hotels, Training, Operations Management, Catering, Forecasting, Rooms Division, Food, Budgets, Menu Development, Hotel Management, Front Office, Hospitality Industry, Yield Management, Customer Satisfaction, Pre-opening, Food & Beverage, Micros, Event Management, Lodging, Meeting Planning, Banquets, Guest Service Management, Leisure, Tourism, Income Statement, Convention Services, Spa, Opera, Concierge Services, Cuisine, Property Management..., Opening Hotels, Hotel Booking, Wine, Restaurants, Hiring, Restaurant Management, Fine Dining, Luxury, Culinary Skills, Food Service
Education
Okanagan College 1984 — 1986
Hotel/Motel Administration/Management
American Hotel Motel Institute 1987 — 1988
Marketing
MARRIOTT INTERNATIONAL February 2014 - Present
MARRIOTT & THE RITZ-CARLTON INDIVIDUAL INCENTIVES January 1999 - April 2013
Phoenix Convention & Visitors Bureau January 1994 - January 1999
Arizona Biltmore January 1989 - January 1994
DORAL RESORT & COUNTRY CLUB January 1988 - January 1989
Doral Resort & Country Club January 1988 - January 1989
Hyatt Regency January 1987 - January 1988
Hyatt Regency January 1987 - January 1988
Doubletree Hotel January 1984 - January 1988
COMPRI) HOTEL January 1986 - January 1987
Skills
Hotels, Sales Management, Resorts, Incentives, Account Management, Hospitality Industry, Hospitality, Meeting Planning, Tourism, Event Management, Marketing, Trade Shows, Event Planning, Leadership, Sales, Corporate Events, Hospitality Management, Travel Management, Incentive Travel, Business Travel, Hotel Management, Incentive Programs, Revenue Analysis, Direct Sales, Marketing Communications, Market Planning, Yield Management, Leisure, Food & Beverage, Hotel Booking, Pre-opening, Catering, Convention Services, Front Office, Rooms Division, Banquets, Restaurants, Opening Hotels, Property Management..., OnQ, Lodging, Wedding Planning, Leisure Travel, Micros, Tour Operators, Business Development, Luxury, Destination Marketing, Online Travel, Cruises
Education
Arizona State University 1969 — 1974
Theater
The Proud Bird Restaurant November 2011 - November 2012
MICROS Systems, Inc. October 2008 - April 2009
Arizona Biltmore December 2006 - April 2008
Various Companies June 1997 - November 2006
Restaurant Los Comerciales June 1986 - December 1995
Princess Hotels - Corporate Office June 1978 - May 1986
Westin Camino Real Hotel November 1972 - May 1978
Skills
Hotels, Food & Beverage, Hospitality Management, Hospitality Industry, Menu Development, Resorts, Restaurants, Hospitality, Restaurant Management, HSS, HMS, OnQ, POS, Addeco-Eclipse, MS Office, Act, Goldmine, MS Outlook
Education
Cornell University 1971 — 1971
Certificate, Hotel Administration
Mexican School of Tourism 1966 — 1970
Degree, Hotel Administration
Technologico de Monterrey, MX
High School, Science
Portico Property Management September 2011 - Present
Verde Apartment Communities August 2007 - October 2011
FirstWorthing January 2005 - August 2007
Arizona Biltmore 1999 - 2002
Skills
Team-building, Strategic Planning, Execution, Team Building, Leases, Property, Property Management, Management, Yardi, Real Estate, Apartments, Real Estate Development, Construction, New Business Development, Asset Management
Education
Arizona State University - W. P. Carey School of Business 1998 — 2000
MBA, Management
Arizona State University 1994 — 1997
Bachelor of Science, Political Science
Mingus Union High School
ReCreation LLC September 2012 - Present
Event Management and Incentives September 2009 - September 2012
Plannernet 2010 - 2012
Mandalay Bay December 2003 - August 2009
Arizona Biltmore 2003 - 2003
Caesars Palace 1992 - 1997
Hyatt Regency New Orleans 1989 - 1990
Skills
Convention Services, Meeting Planning, Hospitality Industry, Resorts, Food & Beverage, Event Management, Catering, Coordinating Events, Casino, Hospitality, Tourism, Leadership, Sales, Menu Development, Budgets, Micros, Restaurants, Marketing, Delphi, Fine Dining, CRM, Hotels, Revenue Analysis, Culinary Skills, Restaurant Management, Parties, Management, Banquets, Sponsorship, Hotel Booking, Corporate Events, Trade Shows, Yield Management, Public Relations, Hospitality Management, Project Planning, Wine, Entertainment, Food, Pre-opening, Front Office, Contract Negotiation, Event Planning, Customer Service, Live Events, Wedding Planning, Hotel Management, Social Media Marketing, Recruiting, Human Resources
Education
Capital University 1979 — 1981
BA, Political Science
Morehead State University 1973 — 1977
Classic Hotels & Resorts 2009 - Present
Arizona Grand Resort June 2007 - Present
Miramonte Resort & Spa 2006 - 2007
Hilton Scottsdale Resort & Villas 2004 - 2006
Royal Palms Resort and Spa 1999 - 2004
The Ritz-Carlton Hotel Company, L.L.C. 1996 - 1998
Arizona Biltmore 1991 - 1996
The Phoenician Resort 1988 - 1991
Skills
Food & Beverage, Hospitality Industry, Hospitality, Hospitality Management, Resorts, Revenue Analysis, Hotels, Restaurants, Rooms Division, Banquets, Convention Services, Customer Satisfaction, Front Office, Hotel Management, Leadership, Leisure, Management, Micros, Yield Management, Pre-opening, Opening Hotels
Education
Arizona State University
Gaylord Entertainment - Opryland Resort and Convention Center October 2011 - Present
FAIRMONT SCOTTSDALE PRINCESS February 2010 - October 2011
Arizona Biltmore January 1978 - August 2005
Skills
Budgeting, Event Planning, Customer Relations, Hiring, Proposal Writing, Budgets, Hospitality Industry, Forecasting, Time Management, Restaurants, Food & Beverage, Tourism, Customer Service, Training, Wine, Leadership, Management, Sales, Sales Operations, Resorts, Operations Management, Banquets, Marketing, Catering, Hospitality Management, Weddings, Hotel Management, Fine Dining, Customer Satisfaction, Culinary Skills, Strategic Planning, Menu Development, Corporate Events, Hotels, Project Planning, Event Management, Recruiting, Pre-opening, Restaurant Management, Micros, Coaching, Negotiation, Banquet Operations, Hospitality, Food, Inventory Management, Payroll, Revenue Analysis, Meeting Planning
Education
Penn State University 1971 — 1976
Bachelor of Science (BS), Restaurant/Food Services Management
Barrington High School
Barrington High School
Barrington High School
Pi a new concept in baking February 2010 - Present
Whole Foods Market July 2013 - March 2015
Arizona Biltmore December 2007 - March 2010
Westin Kierland Hotel October 2002 - May 2005
Four Seasons Hotels and Resorts October 2000 - October 2001
Desert Mountain Properties February 1999 - November 2000
Doubletree Hotel June 1997 - October 1998
The Peaks Resort & Spa June 1994 - April 1995
Skills
Purchasing, Inventory Control, Baking, Pastry, Cooking, Culinary Skills, Catering, Resorts, Chocolate, Food Industry, Hiring, Cakes, Food Preparation, Gourmet, Food, Hotels, Food Service, Menu Development, Seafood, Banquets, Wine, Restaurant Management, Sanitation, Food Safety, Hospitality Management, Food & Beverage, Inventory Management, Pre-opening, Cuisine, Restaurants, Hospitality, Time Management, Process Scheduler, Recipes, HACCP, Fine Dining, Hospitality Industry, Food Quality, Hotel Management, Weddings, Chef, Micros, Parties, New Restaurant Openings, Wedding Planning, Revenue Analysis, Ingredients, Bakery, Bread, Wine Tasting
Education
Mesa Community College 1995 — 1997
N/A, E.M.T and fire sciences
Hoosier Park Racing & Casino March 2013 - Present
Arizona Biltmore October 2012 - March 2013
Apache Gold Casino Resort January 2011 - May 2012
Tropicana - Belle of Baton Rouge November 2009 - January 2011
Caesars Indiana October 1998 - February 2010
Skills
Gaming Industry, Retail, Financial Controlling, Hospitality, Forecasting, Tribal Gaming, Budget Process, Management, Auditing, JD Edwards, Infinium, PeopleSoft, Internal Controls, Gaming, Casino Gaming, Casino, Strategic Planning, Hospitality Management, Budgets, Poker, Team Building, Accounting, VIP, Training, Resorts, Payroll, Hospitality Industry, P&L
Education
Indiana University-Southeast 1996 — 2003
Bachelor of Science (B.S.), Accounting
Angie's List March 2015 - Present
Angie's List September 2013 - February 2015
Hyatt Regency May 2012 - August 2013
Waldorf Astoria Park City July 2011 - April 2012
Arizona Biltmore November 2007 - July 2011
Arizona Biltmore June 2006 - November 2007
Brand Leader Solutions July 2004 - June 2006
Skills
OnQ, OnQ R&I, Microsoft Office, Outlook, CPR Facilitator, P&L Analysis, Forecasting, Contract Negotiation, Customer Service, Events, Food & Beverage, Food Safety, Hospitality, Invoicing, Key Performance..., Leadership, PowerPoint, Recruiting, Problem Solving, Transportation, Video Editing, Arizona Biltmore's Best..., PeopleSoft, CRM, Supply Chain Management, Study Abroad Programs, Hotels, Catering, Resorts, Budgets, Customer Satisfaction, Event Management, Hospitality Management, Hospitality Industry, Hotel Management, Revenue Analysis
Education
Ball State University 1999 — 2002
Radio, Television, and Digital Communication
Mirepoix media, LLC November 2012 - February 2013
Arizona Biltmore March 2011 - August 2012
Skills
Video Production, Social Media, Editing, Television, Photoshop, Video Editing, Video, Final Cut Pro, Journalism, Film, Photography, Broadcast, Microsoft Office, Post Production, Public Relations, Advertising, Digital Media, Film Production, Social Media Marketing, Documentaries, Videography, Culinary Skills, Cooking, Menu Development, Recipes
Education
Arizona Culinary Institute 2002 — 2003
Associate of Arts (A.A.), Culinary Arts/Chef Training
Mesa Community College 2001 — 2003
Associate's degree, Business/Commerce, General
Early Warning® February 2015 - Present
Early Warning® February 2011 - February 2015
Omni Scottsdale Resort & Spa at Montelucia October 2008 - February 2011
Arizona Biltmore October 2006 - October 2008
Skills
Access Control, Security, System Administration, CCTV, Physical Security, Facilities Management, Policy, Enforcement, Microsoft Office, Security Awareness
Education
Northern Arizona University 2014 — 2015
Bachelor of Business Administration (BBA), Logistics, Materials, and Supply Chain Management
Gateway Community College 2005 — 2010
Associate's degree, Business/Commerce, General
El Chorro Restaraunt October 2012 - Present
Added Dimension Inc. June 2011 - October 2012
Bonfire Grill and Bar June 2011 - February 2012
Recon Inc. June 2011 - August 2011
Arizona Biltmore December 2007 - July 2011
Education
Northern Arizona University, College of Business Administration 2010 — 2012
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.63 GPA
Mountain View High School
Arizona Biltmore February 2013 - Present
Embassy Suites Phoenix Biltmore October 2009 - Present
Phoenix Airport Marriott May 2009 - September 2009
Connect-Worldwide January 2007 - March 2009
Concorde Hotels 1993 - 2006
Skills
Hotels, Meeting Planning, Corporate Events, Leisure Travel, Sales, Revenue Analysis, Yield Management, Hotel Management, Convention Services, Salesforce.com, Trade Shows, Hospitality, Resorts, Travel Management, Tourism, Hospitality Management, Hospitality Industry, Food & Beverage, Catering, Banquets, Incentives, Front Office
Education
Pace University-Pleasantville/Briarcliff Campus 1983 — 1988
Sodexo February 2008 - Present
Sodexo October 2005 - February 2008
Levy Restaurants, a Compass Company November 2000 - October 2005
Arizona Biltmore 1998 - 2000
Skills
Food Safety, Budgets, Hospitality, Food Service, Purchasing, Wine, Supply Management, Contract Negotiation, Strategic Planning, Food, Cost Control
Education
Court of Master Sommeliers 1998 — 2000
Wine Steward/Sommelier
Canisius College 1991 — 1995
Coldwell Banker Residential Brokerage July 1995 - Present
Arizona Biltmore January 1993 - March 1995
Skills
Relocation, B2B, Single Family Homes, Short Sales, Real Estate, Buyer Representation
Education
Fontbonne University
Tweeton,INK Marketing & Public Relations 2006 - Present
The Lyle Anderson Company April 1997 - December 2006
Crown Realty & Development January 2006 - October 2006
Desert Mountain Properties 1997 - 2000
Arizona Biltmore 1994 - 1997
Meridien Hotel-Boston 1986 - 1994
Skills
Public Relations, Marketing Strategy, Media Outreach, Crisis Communications, Writing/Editing, Special Event..., Media Relations, Social Media Marketing, Press Releases
Education
Boston College 1983 — 1986
Bachelor of Science, Political Science, Communications
Duchesne Academy
Fontainebleau Miami Beach July 2011 - Present
HILTON SAN DIEGO BAYFRONT June 2010 - July 2011
Arizona Biltmore September 2005 - June 2010
Pointe Hilton Resorts July 1998 - April 2003
Education
Arizona State University 1998 — 2003
Jamco America June 2011 - Present
International Rectifier March 2002 - August 2010
Red Planet Diner 1997 - 2001
The Westin Seattle 1994 - 1997
Arizona Biltmore 1987 - 1992
Skills
ISO standards, MS Office Suite, ISO, Manufacturing, Marketing, Process Improvement, Sales
Education
Phoenix College 1991 — 1993
Scottsdale Community College 1987 — 1988
AA, business
Arizona Biltmore December 2013 - Present
Ritz Carlton Manalapan, FL February 1996 - July 1998
Fort Lauderdale Marriott Harbor Beach Resort & Spa January 1992 - January 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Hotels, Restaurants, Food & Beverage, Catering, Food, Hospitality Industry, Hospitality Management, Hospitality, Tourism, Resorts
Education
Northern Michigan University 1984 — 1988
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
TotTurf a PlayCore Company February 2008 - Present
Robertson Industries, Inc. July 1991 - February 2008
Angel Air Flight School 2005 - 2008
Arizona Business Owner 1986 - 1991
Arizona Biltmore 1983 - 1986
City of Phoenix 1978 - 1983
Skills
Marketing Strategy, Marketing, Sales Management, Sales, Advertising, New Business Development, Account Management, Marketing Communications, Product Development, Strategic Planning, Product Marketing, Sales Operations, Product Management, Trade Shows, Business Development, Team Building, Key Account Management
Education
Arizona State University 1980 — 1981
Master's degree, Public Administration
Penn State University 1974 — 1977
Bachelor of Science (B.S.), Recreation Management
Giles Breast & Body Cosmetic Surgery Center April 2014 - Present
Laser Light Body Sculpting November 2012 - April 2014
Slim Body Laser Spa May 2011 - October 2012
The Kitchen by Good Eats Grocer January 2009 - January 2011
Arizona Biltmore October 2006 - December 2008
Skills
Start-up Ventures, Body Esthetics, Weightloss, Nutritional Counseling, Healthy Meal Planning, Chemical Peels, Facials, Microsoft Office, Writing/Blogging, Sales, Microsoft Excel, Vegetarian Cooking, Microsoft Word, Customer Service, Patisserie, PowerPoint, Juicing, Public Speaking, Budgets, Website Building, English grammar
Education
State University of New York College at Oneonta 2001 — 2005
Bachelor's Degree, English Language and Literature, General, 3.56 GPA
Le Cordon Bleu College of Culinary Arts-Scottsdale 2007 — 2008
Bachelor's Degree, Patisserie, 3.9 GPA
Indian River State College 2013 — 2013
Florida License, Esthetics, 3.9 GPA
Go Rentals, Inc. June 2015 - Present
GBTA Global Business Travel Association- Arizona Chapter November 2014 - June 2015
Go Rentals, Inc. May 2014 - June 2015
Hotel Valley Ho June 2013 - March 2014
Arizona Biltmore February 2012 - June 2013
The Hermosa Inn December 2009 - February 2012
Wyndham Phoenix April 2009 - December 2009
MGM Grand May 2008 - April 2009
Luxury Resorts- The Boulders resort August 2007 - May 2008
Luxury Resorts- The Boulders resort August 2006 - August 2007
Skills
Revenue Management, Guest Satisfaction, Continuous Improvement, Hospitality, Hospitality Management, Hospitality Industry, Resorts, Hotels, Hotel Management, Front Office, Rooms Division, Pre-opening, Property Management..., Yield Management, Tourism, Restaurant Management, Customer Service, Event Management, OnQ, Customer Satisfaction, Revenue Analysis, Luxury, Leadership, Convention Services, Fine Dining, Forecasting, Guest Recovery, Hiring, Concierge Services, Pre-opening experience, Opening Hotels, Hotel Booking, Menu Development, Training, Guest Service Management
Education
Monroe Community College 2003 — 2005
Hotel Management
CASA January 2014 - Present
Grand Canyon University January 2011 - Present
Grand Canyon University December 2008 - January 2011
RLR Management Consulting August 2007 - November 2008
Arizona Biltmore January 2006 - July 2008
Arizona Biltmore January 2005 - July 2007
Skills
Hospitality, Cash Flow, Catering, Human Resources, Event Management, Recruiting, Hotels, Resorts, Restaurants, Hospitality Industry, Employee Relations, Payroll, Leadership, Time Management, Interviews, Hiring, Employee Training, Management, Training
Education
Grand Canyon University 2009 — 2010
Masters, Leadership
Northern Arizona University 2002 — 2005
Bachelors, Hospitality
Waldorf Astoria Park City July 2011 - Present
Arizona Biltmore February 2008 - July 2011
Arizona Biltmore November 2007 - February 2008
Arizona Biltmore August 2007 - November 2007
Arizona Biltmore February 2007 - August 2007
Arizona Biltmore June 2006 - February 2007
Brand Leader Solutions July 2004 - June 2006
Education
Ball State University 1999 — 2003
Telecommunications
Westward Look Wyndham Grand Resort & Spa April 2012 - Present
Destination Insight July 2006 - March 2012
Loews Ventana Canyon Resort January 2002 - July 2006
Navigant International 1998 - 2001
Seattle VIP Services 1994 - 1998
Princess Cruises 1994 - 1994
Arizona Biltmore 1990 - 1991
Westin Hotels & Resorts 1990 - 1991
Skills
Event Management, Marketing, Sales, Operating Efficiencies, Resorts, Hotel Management, Meeting Planning, Corporate Events, Catering, Trade Shows, Hospitality, Food & Beverage, Hospitality Industry, Hospitality Management, Hotels, Banquets, Social Media Marketing, Public Relations, Luxury, Revenue Analysis, Restaurants, Menu Development, Marketing Communications, Fine Dining, Budgets, Yield Management, Incentives, Management, Entertainment, Convention Services, Event Planning, Marketing Strategy, Online Marketing, Social Media, Tourism
Education
Certified Meeting Professional (CMP) 1996
Eastern Washington University
Freelance Meeting Manager January 2010 - Present
QD Healthcare Group September 2009 - January 2010
Impact Communications May 2009 - September 2009
The Scienomics Group July 2006 - January 2009
Impact 2009 - 2009
Quintiles 2003 - 2006
Arizona Biltmore 2001 - 2003
Education
Arizona State University 1997 — 2001
BIS, Recreation Management and Tourism/ Family Studies
Arizona Biltmore December 2013 - Present
Park Hyatt Washington DC February 2013 - December 2013
Park Hyatt Washington DC October 2011 - February 2013
Fairmont Scottsdale Princess September 2010 - October 2011
Portofino Island Resort & Spa May 2009 - August 2009
Aspen Meadows Resort May 2008 - August 2008
The Gilmore Collection - Rose's April 2004 - December 2007
Skills
Microsoft Office 2007, Opera, Micros, WMS, ADP Payroll, Epitome, Triton, Cpr Certified, Hotel Management, Front Office, Catering, Rooms Division, Hotel Booking, Hospitality Industry, Hospitality, Hotels, Rooms Division..., Customer Satisfaction, Resorts, Revenue Analysis, Hospitality Management, Property Management..., Pre-opening, Menu Development, Convention Services, Warehouse Management, Guest Service Management, Yield Management, Luxury, Banquets, Concierge Services, MICROS
Education
Michigan State University 2006 — 2010
Bachelor of Arts, Hospitality Business, Hotel/Resort Management
Zuzingo LTD. August 2009 - Present
Colorado Film School August 2009 - May 2012
Esoteric Interiors 1997 - 2002
Westin Hotels & Resorts 1993 - 1994
Arizona Biltmore 1989 - 1993
Club Med 1983 - 1989
Skills
Film Production, Behind the Scenes, Art Direction, Video Production, Post Production, Production Managment, Directing, Yachting, Documentaries, Final Cut Pro, Resorts, Luxury Cruise, Producing, Screenwriting, Script Breakdowns, Beaches, Photography, Camera Operating, EP Scheduling, Movie Magic, Location Scouting, Television, Theatre, Casting, Music Videos, Final Draft, HD Video, Short Films, Production Management, Independent Film, Final Cut Studio, Camera, DVD Studio Pro, Film, Feature Films, Camera Operation
Education
Colorado Film School 2009 — 2012
Associate of Arts and Sciences (AAS), Writing & Directing, Honors
Colorado Film School 2009 — 2012
Associate of Arts and Sciences (AAS), Writing & Producing, Honors
Arizona State University 1982 — 1984
None, General Studies
Arizona Biltmore October 2011 - Present
PC Troubleshooting (Self-employed) January 2012 - January 2014
Skills
Troubleshooting, Operating Systems, Windows 7, Active Directory, VMware, Windows Server, Microsoft Office, Linux, LAN-WAN, DNS, DHCP, TCP/IP, Customer Service, Windows 8, 40WPM, Hospitality Industry, Food & Beverage
Education
Paradise Valley Community College 2010 — 2012
Computer Information Systems, Computer Information Systems
Fontainebleau Miami Beach January 2007 - Present
Boca Raton Resort & Club 2005 - 2007
Arizona Biltmore 2001 - 2004
Millennium Resort Scottsdale McCormick Ranch 1999 - 2001
Skills
Resorts, Hotels, Revenue Analysis, Hospitality Management, Hotel Management, Hospitality, Food & Beverage, Banquets, Convention Services, Catering, Trade Shows, Restaurants, Tourism, Wine, Menu Development, Sales, Food, Event Management, Pre-opening, Sales Management, Corporate Events, Marketing
Education
University of Phoenix 2002 — 2004
Master of Business Administration (M.B.A.), International Business
Arizona State University 1994 — 1997
Bachelor of Science (B.S.), Tourism and Recreation
Arizona State University 1994 — 1997
Bachelor’s Degree, Business Administration and Management, General
Fairmont Scottsdale Princess October 2014 - Present
Fairmont Scottsdale Princess October 2013 - October 2014
Arizona Biltmore August 2011 - August 2012
Talking Stick Resort April 2010 - August 2011
Morgans Hotel Group June 2007 - March 2010
Fairmont Scottsdale Princess February 2002 - June 2007
Skills
Resorts
Education
Arizona State University 2006 — 2010
Interdisciplinary Studies, Communication and History
Pointe Hilton Tapatio Cliffs Resort December 2014 - Present
Hello Arizona at The Phoenician Resort 2012 - 2014
Arizona Biltmore 2007 - 2012
Skills
Hotel Management, Resorts, Hospitality Industry, Hotels, Hospitality Management, Hospitality, Event Management, Revenue Analysis
Education
Arizona State University
Bachelor of Arts (B.A.)
Hilton College
Arizona Biltmore June 2015 - Present
City of Gilbert Parks and Recreation June 2015 - Present
Heavenly Mountain Resort December 2014 - April 2015
Off-roading Club at Arizona State University November 2013 - December 2014
Buffalo Wild Wings July 2013 - December 2014
Bear Valley Summer Day Camp June 2014 - August 2014
Skills
Outdoor Recreation, Guided Tours, Program Management, Microsoft Office, Marketing, Microsoft Excel, Facilities Management, Microsoft Word, Customer Service, Public Relations, Recreation Planning, PowerPoint, Public Speaking, Sustainability, Facebook, Teamwork, Photoshop, English, Windows, Outlook, CPR Certified, Youth Leadership, Social Media, Camp, Event Planning, Leadership, Event Management, Social Networking, Social Media Marketing, Team Building
Education
Arizona State University 2004 — 2015
Parks and Recreation Managment
Exclusive Resorts May 2012 - Present
The Ritz-Carlton Hotel Company L.L.C. May 2011 - May 2012
The Ritz-Carlton Hotel Company, L.L.C. February 2010 - May 2011
Arizona Biltmore June 2006 - October 2009
Maloney's Tavern December 2005 - June 2006
Skills
Hotels, Hospitality Management, Hospitality, Hospitality Industry, Hotel Management, Food & Beverage, Pre-opening, Resorts, Micros, Banquets, Front Office, Rooms Division, Revenue Analysis, Restaurants, Catering, OnQ, Yield Management, Convention Services, Tourism
Education
Northern Arizona University 1994 — 1999
Bachelor of Science (B.S.), Biology/ Pre-Medical Emphasis, 2005
Univision Communications Inc. August 2013 - Present
Independent August 2012 - Present
Arizona Biltmore March 2008 - Present
Phoenix Coyotes 2007 - 2012
Skills
Directing, Writing, Final Cut Pro, Editing, Cinematography, Photoshop, Microsoft Word, Microsoft Excel, Producers, Customer Service, Event Planning, Public Speaking, Acting, Research, Music, Social Networking, Event Management, Video Editing, Photography, Film, Voice Acting, Broadcast, Television, Video Production
Education
Arizona State University 2008 — 2012
Bachelor of Arts (BA), Cinematography and Film/Video Production
Glendale Community College
Associate of Arts (AA), Film/Video and Photographic Arts
Healthgrades February 2013 - Present
Telluride Ski Resort March 2008 - April 2012
Ken Grodberg, LLC January 2006 - March 2008
Telluride Style Magazine July 2004 - September 2005
Telluride Real Estate Corporation March 2001 - August 2003
Beau Rivage September 1998 - September 1999
Arizona Biltmore September 1993 - September 1998
Skills
Email Marketing, Social Media, Social Media Marketing, Marketing Communications, Web Analytics, Online Advertising, Digital Marketing, Interactive Marketing, Marketing Strategy, Online Marketing, Event Management, Google Analytics, Marketing, Social Media Measurement, Event Planning, Marketo
Education
Arizona State University
Arizona State University, Dobson High School, Interlake High School
Arizona Biltmore November 2014 - Present
Akron General Medical Center September 2013 - October 2014
Summa Health System December 2012 - August 2013
The Spa at Yellow Creek May 2009 - August 2012
The Boulders, A Waldorf Astoria Resort May 2011 - August 2011
Skills
Customer Service, Marketing Communications, Direct Mail, Sales, Membership Relations, Membership Growth, Communication Skills, Healthcare, Wellness, Management, Public Speaking, Writing
Education
Penn State University 2008 — 2012
Bachelor of Science (B.S.), Hospitality Management
Archbishop Hoban High School
Archbishop Hoban High School
TPG Hospitality June 2015 - Present
Arizona Biltmore July 2008 - June 2015
Arizona Business Travel Assoc 2013 - 2015
Arizona Business Travel Assoc 2013 - 2015
Kahala May 2007 - September 2007
Skills
Resorts, Hospitality, Hospitality Industry, Hospitality Management, Hotels, Sales, Customer Service, Hotel Management, Revenue Analysis, Marketing Strategy, Social Media Marketing, Food & Beverage, Meeting Planning, Catering, Yield Management
Education
Loyola Marymount University 2004 — 2008
BA, History
Loyola Marymount University
Volusion March 2013 - March 2015
Arizona Biltmore March 2010 - April 2013
Skills
Human Resources, Front Office, Food & Beverage, Event Management, Event Planning, Customer Service, Hospitality Industry, Resorts, Customer Satisfaction, Managing Project Budgets, Visio, SharePoint, Process Scheduler
Education
Arizona State University 2007 — 2010
Bachelor of Arts (BA), Psychology
KnowledgeNet – The Live Learning Company February 2015 - Present
KnowledgeNet – The Live Learning Company November 2014 - January 2015
KnowledgeNet – The Live Learning Company June 2014 - October 2014
Arizona Biltmore March 2012 - January 2014
Quicken Loans August 2010 - February 2012
Skills
Business Development, Management, Sales, Team Building, CRM, Salesforce.com, Leadership, Marketing, Sales Process, Customer Retention, Lead Generation
Education
Arizona State University
Paradise Valley Community College
Associate's degree, Business, Management, Marketing, and Related Support Services
Sheraton Downtown Dallas & Conference Center September 2013 - Present
Gaylord National June 2011 - September 2013
Arizona Biltmore June 2009 - February 2011
Westroc Hotels & Resorts September 2006 - June 2009
The Phoenician Resort July 2004 - July 2006
Wheaton Police Department June 1983 - June 2003
Skills
Hotels, Hospitality, Police, AED, Scheduling, FBI 9 week training..., First Aid, Resorts, Process Scheduler, Training, Banquets, Food & Beverage, Firearms, Homeland Security, Corporate Security, Restaurants, Micros, Private Investigations, Security Operations, Catering, Budgets, Team Building, Executive Protection, Personal Protection, Security, Personal Security, Enforcement, Revenue Analysis, Hotel Management, Workplace Violence, Surveillance, Recruiting, Hospitality Management, Hospitality Industry, Front Office, Physical Security, Security Training, Internal Investigations, Investigation, Crime Prevention, Interrogation, Asset Protection, Protection, Security Management, Supervisory Skills, Background Checks, CCTV, Crowd Control, Crisis Management, Patrol
Education
Eastern Kentucky University 1979 — 1979
Law Enforcement
Southern Illinois University, Carbondale 1976 — 1978
Law Enforcement
JPMorgan Chase September 2011 - Present
Arizona Biltmore May 2009 - August 2011
Education
Arizona State University 2006 — 2011
Bachelor's, Business, Sociology
The Jordan Group, Inc. May 1994 - Present
Phoenix Union High School District 1991 - 1994
Arizona Biltmore 1990 - 1991
Skills
Strategic Planning, Strategic Communications, Social Media Marketing, Marketing Communications, Event Management, Internal Communications, Press Releases, Media Relations, Public Relations, Social Media, Event Planning, Graphic Design, Leadership, Corporate Communications, Email Marketing, Fundraising, Editing, Advertising, Direct Marketing, Social Networking, Publicity, Public Speaking, Online Advertising, Brand Development, Marketing, Marketing Strategy, Integrated Marketing, Copywriting
Education
Arizona State University 1978 — 1980
BS, Journalism and Communication/Public Relations
San Antonio College 1978 — 1979
Associate of Arts (A.A.), Mass Communication/Media Studies
Kuoni Destination Management USA November 1997 - Present
Kuoni Destination Management (formerly TBA Global) November 1997 - Present
TBA Global November 1997 - February 2010
Arizona Biltmore 1994 - 1997
Fairmont Scottsdale Princess Resort 1994 - 1997
Fairmont Scottsdale Princess Resort 1994 - 1997
Images & Ideas 1990 - 1992
Skills
Corporate Events, Trade Shows, Meeting Planning, Event Management, Incentives, Hospitality, Event Planning, Hotels, Sales, Hospitality Management, Hospitality Industry, Tourism, Customer Retention, Catering, Marketing, Management, Incentive Travel, Time Management, Supplier Negotiation, Budgets, Convention Services, Parties, Live Events, Food & Beverage, Resourceful, Relationship Marketing, New Business Development, Social Media Marketing, Entertainment, Contract Negotiation, Marketing Communications, Weddings, Yield Management, Public Relations, Sales Management, Resorts, Supplier Negotiations, Travel Management, Hotel Management, Location Intelligence, Incentive Programs, Customer Satisfaction, Restaurants, Account Management, Revenue Analysis, Business Travel, CRM, Sponsorship, Private Events, Online Advertising
Education
Arizona State University 2000 — 2002
Bachelor of Science, Public Relations, Tourism
University of Missouri-Columbia 1978 — 1980
Bachelor of Science, Public Relations/Business Management
Vanguard April 2013 - Present
Hunkapi Non-Profit Equine Therapy Program January 2011 - Present
Vanguard March 2011 - April 2013
Yelp.com April 2010 - October 2010
Discover France May 2008 - February 2010
Border Trade Alliance August 2007 - December 2007
Arizona Biltmore October 2005 - November 2006
Elgin National Industries May 2005 - July 2005
Skills
Social Media Marketing, Microsoft Office, Market Planning, Research, Telephone Skills, Web Design, Organization, Time Management, Sales, Marketing, Recruiting, Marketing Strategy, Microsoft Excel, Market Research, Human Resources, SEO, Social Networking, International Business, Interviews, Facebook, Relationship Management, Event Planning, Salesforce.com, Google Adwords, Teamwork
Education
Arizona State University 2004 — 2008
Two Bachelor's Degrees, International Business and French; Psychology
Downers Grove North High School 2000 — 2004
Vemo Inc January 2011 - Present
Braeburn Capital Partners 2011 - March 2011
Arizona Biltmore 2002 - 2004
Education
Eastern Michigan University 1990 — 1994
Eisenhower high school 1987 — 1990
St. Luke's Health System March 2015 - Present
B. E. Smith March 2015 - Present
SSM Health Care - St. Louis October 2011 - June 2014
Flagstaff Medical Center February 2009 - August 2011
Guidon Performance Solutions March 2006 - August 2008
Hospital Services Corporation April 2003 - February 2006
PNM Resources August 2001 - April 2003
Banner Health March 1993 - August 2001
Arizona Biltmore January 1989 - March 1993
Logistics Management Corporation 1986 - January 1989
Skills
Healthcare, Quality Management, Process Improvement, Leadership Development, EHR, Six Sigma, Clinical Research, Healthcare Information..., Healthcare Management, Management, Hospitals, Performance Improvement, Business Process..., HIPAA, Managed Care, Healthcare Consulting
Education
Drake University 1976 — 1981
Bachelor of Arts (BA), Journalism
The Coeur d'Alene Golf and Spa Resort August 2014 - Present
The Broadmoor September 2010 - August 2014
Arizona Biltmore July 2005 - September 2010
Fairmont Scottsdale Princess April 1993 - July 2005
Westin Hotel, Seattle November 1989 - April 1993
Westin Hotel, Vail May 1986 - November 1989
Skills
Resorts, Hospitality, Hospitality Industry, Hospitality Management, Sales Operations, Hotels, Customer Retention, Sales, Meeting Planning, Catering, Hotel Management, Revenue Analysis, Sales Management, Yield Management, Team Leadership, Banquets, Event Management, Marketing Strategy, Micros, Rooms Division, Pre-opening, Trade Shows, Marketing, Food & Beverage, Professional Mentoring, Budgets
Education
Arizona State University 1981 — 1985
Monterey Plaza Hotel & Spa August 2015 - Present
La Quinta Resort & Club September 2014 - May 2015
PGA WEST & The Club at PGA WEST September 2014 - May 2015
Waldorf Astoria Hotels & Resorts May 2013 - May 2015
Arizona Biltmore May 2013 - September 2014
Talking Stick Resort February 2012 - May 2013
Enchantment Resort March 2011 - February 2012
The Scottsdale Plaza Resort January 2004 - March 2011
Phantom Horse Golf Club at the Pointe South Mountain Resort May 1999 - February 2003
Skills
Hotels, Hospitality Industry, Hospitality, Strategic Planning, Resorts, Hospitality Management, Food & Beverage, Revenue Analysis, Meeting Planning, Customer Service, Tourism, Sales, Yield Management, Restaurants, Hotel Management, Catering, Banquets, Event Management, Convention Services, Corporate Events, Trade Shows
Education
Arizona State University 1997 — 2000
BA, Political Science
Walla Walla Community College 1995 — 1997
Central Washington University 1994 — 1995
Stanwood High School 1990 — 1994
Arizona Biltmore June 2014 - Present
The Boulders, A Waldorf Astoria Resort January 2012 - Present
The Boulders Waldorf Astoria Collection May 2011 - January 2012
Ovations Food Services, LP May 2010 - May 2011
The Phoenician Resort June 2009 - April 2010
The Phoenician Resort April 2006 - June 2009
Boulders Resort and Golden Door Spa October 2004 - April 2006
Fairmont Scottsdale Princess September 1999 - October 2003
Skills
Food & Beverage, Banquets, Resorts, Restaurants, Hospitality Industry, Wine, Food, Customer Satisfaction, Food Service, Hotel Management, Training, Menu Development, Hotels, Hospitality Management, Pre-opening, Event Management, Catering, Fine Dining, Micros, Hospitality, Revenue Analysis, Restaurant Management, Menu Engineering
Education
Glendale Community College 1997 — 1998
General Studies
Hyatt Hotels Corporation January 2015 - Present
Arizona Biltmore May 2010 - October 2010
Claremont Resort & Spa January 2008 - May 2010
Hyatt Hotels Corporation 1996 - 2006
Grand Hyatt San Francisco 2000 - 2004
Hyatt 1996 - 2004
Grand Hyatt San Francisco 1994 - 2004
Hyatt Regency Coral Gables 1998 - 2000
Hyatt Hotels Corporation 1994 - 1998
Skills
Revenue Analysis, Event Management, Resorts, Yield Management, Micros, Weddings, Event Planning, Hotels, Hospitality, Restaurants, Food & Beverage, Banquets, Hospitality Management, Pre-opening, Hotel Management, Catering, Meeting Planning, Team Building, Menu Development, Customer Service, Hospitality Industry, Trade Shows, Convention Services, Training, Restaurant Management, Fine Dining, Public Relations, Front Office, Corporate Events, Property Management..., OnQ, MICROS, Rooms Division, Culinary Skills
Education
Florida International University
Heisterkamp Consulting January 2015 - Present
KSL Resorts March 2007 - November 2014
Hotel del Coronado October 1999 - March 2007
Arizona Biltmore September 1995 - October 1999
Skills
Hospitality, Hotels, Strategic Planning, Hospitality Industry, Revenue Analysis, Hotel Management, Hospitality Management, Resorts, Customer Service, Yield Management, Forecasting, Inventory Management, Marketing Strategy, Tourism, Front Office
Education
Arizona State University 1987 — 1991
Business, Human Resources
Arizona Biltmore January 2014 - Present
Arizona Biltmore April 2010 - September 2012
Skills
Hotels, Hospitality, Event Planning, Corporate Events, Event Management, Tourism, Marketing, Hospitality Industry, Resorts, Hospitality Management, Catering, Public Relations, Food & Beverage, Hotel Management, Menu Development, Trade Shows
Education
College 2005 — 2009
Bachelor's degree, Global Business with concentration in Marketing
Arizona State University
Bachelor's degree, Global Business
POST Integrations March 2005 - Present
Arizona Biltmore April 1999 - February 2005
Pointe Hilton at Squaw Peak January 1986 - April 1999
Skills
Hospitality Industry, Resorts, Hotels, Negotiation, Hospitality Management, Marketing, Micros, Catering, Budgets, Leadership, Revenue Analysis, Forecasting, Inventory Management, Hotel Management, Customer Service, Hospitality, Pre-opening, Operations Management
Education
California University of Pennsylvania 1977 — 1979
Scottsdale Camelback Resort July 2015 - Present
YouFit October 2014 - Present
Achieve Fundamental Fitness - Arizona January 2006 - Present
Arizona Biltmore October 2003 - August 2014
Maricopa County January 1988 - June 2001
Skills
Wellness, Problem Solving, Strategic Planning, Profit Maximization, Lifestyle, Hotels, Hospitality Management, Resorts, Social Networking, Hiring, Hotel Management, Hospitality Industry, Event Management, Marketing, Fundraising, Tourism, Interviews, Operations Management, Spa, Food & Beverage, Customer Satisfaction, Training, Menu Development, Team Building, Coaching, Budgets, Trade Shows, Banquets, Management, Front Office, Recruiting, Leadership Development, Public Relations, Social Media Marketing, Casino, Sales Management, Marketing Strategy, Revenue Analysis, Weight Training, Guest Service Management, Contract Negotiation, Fitness, Public Speaking, Social Media, Event Planning, Leadership, Hospitality, Customer Service, Sales, Time Management
Education
National Personal Training Institute 2004 — 2004
Certified Personal Trainer
Northern Arizona University 1998 — 2000
Masters, Education
DotFit
Dot fit Certified Fitness Professional
OxyBand Technologies, Inc. July 2013 - Present
WJ Maloney Plumbing Co., Inc. July 2011 - Present
Activator Methods International, LTD January 2010 - April 2011
Self Employed May 2008 - January 2010
Geoffrey H. Edmunds & Associates, Inc. September 2004 - July 2008
Juvenile Diabetes Research Foundation January 2001 - September 2004
visitalk.com June 1999 - November 2000
visitalk.com August 1998 - June 1999
Arizona Biltmore August 1993 - December 1996
Arizona Biltmore Resort & Spa 1990 - 1996
Skills
Process Improvement, Forecasting, Financial Analysis, Budgets, Leadership, Risk Management, Team Building, Finance, Training, Fundraising, Marketing, Business Planning, Analysis, Management, Human Resources, Accounting
Education
Arizona State University - W. P. Carey School of Business 2009 — 2011
MBA, Business
Michigan State University 1981 — 1985
BA, Business
The Ritz-Carlton Hotel Company LLC September 2012 - Present
Waldorf Astoria Hotels & Resorts, Naples May 2011 - September 2012
Arizona Biltmore Resort & Spa September 2008 - May 2011
Arizona Biltmore August 1998 - September 2008
Skills
Resorts, Hotels, Hospitality Industry, Hospitality Management, Revenue Analysis, Hospitality, Hotel Management, Catering, Food & Beverage, Pre-opening, OnQ, Restaurants, Payroll, Creativity Skills, Property Management..., Rooms Division, Marketing Strategy, Report Writing, Yield Management, Work Ethic
Education
Arizona State University 1993 — 1998
BA, English
Arizona State University 1993 — 1998
BA, Anthropology
Arizona Biltmore August 2012 - Present
Arizona Biltmore February 2012 - August 2012
Starwood Hotels & Resorts May 2008 - November 2011
Walt Disney World May 2007 - January 2009
Cracker Barrel Restaurant March 2006 - April 2007
The Inn at NAU May 2005 - December 2005
Skills
Food, Front Office, Customer Service, Hospitality, Resorts, Restaurants
Education
Northern Arizona University 2004 — 2007
Bachelor of Science, Hotel and Restaurant Management
Scottsdale Community College 2003 — 2004
Hotel and Restaurant Management, Hotel and Restaurant Management
Bevante June 2015 - Present
Classic Events January 1997 - June 2015
Grand Kempinski Hotel 1993 - 1997
Scottsdale Plaza Resort 1990 - 1992
Phoenix Hyatt Regency 1989 - 1990
Crescent Hotel Phoenix September 1987 - 1989
Arizona Biltmore 1985 - 1987
Skills
Event Management, Event Planning, Catering, Anniversaries, Receptions, Wellness Programs, Weight Loss, Energy, Corporate Events, Parties, Hospitality, Wedding Planning, Employee Wellness, Trade Shows, Social Networking, Meeting Planning, Floral Design, Venue, Yield Management, Restaurant Management, Holidays, Fine Dining, Convention Services, Bar/Bat Mitzvahs, Live Events, Incentives, Talent Booking, Festivals, Emcee, Bridal Showers, Sponsorship, Hotels, Hotel Management, Private Events, Hospitality Management, Dinners, Food, Family Reunions, Special Event, Entertainment, Coordinating Events, Food & Beverage, Revenue Analysis, Birthdays, Fundraisers, Gourmet, Hospitality Industry, Resorts, Weddings, Tourism
Education
Arizona State University 1981 — 1983
Business
Washington High School 1975 — 1979
Micron Technology July 2014 - Present
Micron Technology January 1993 - June 2014
Arizona Biltmore August 1992 - September 1993
Quality Inn July 1991 - September 1992
E.J. Bartells January 1990 - July 1991
Skills
Semiconductors, Semiconductor Industry, Lean Manufacturing, Photolithography, Process Engineering, Characterization, SPC, IC, Design of Experiments, Manufacturing, Engineering, Cross-functional Team..., Failure Analysis, Thin Films, Lithography, Electronics, Six Sigma, Engineering Management, Process Improvement
Education
Boise State University 2000 — 2007
Bachelors, Mechanical Engineering
Arizona Biltmore August 2015 - Present
Arizona Biltmore July 2012 - Present
Arizona Biltmore February 2010 - July 2012
Arizona Biltmore Resort & Spa January 2009 - February 2010
Arizona Biltmore Resort & Spa December 2007 - January 2009
Skills
Hospitality, Corporate Events, Resorts, Event Management, Hotels, Hospitality Management, Catering, Meeting Planning, Food & Beverage, Event Planning, Tourism, Restaurants, Hospitality Industry, Customer Service, Revenue Analysis, Hotel Management, Banquets, Trade Shows, Menu Development, Convention Services, Marketing, Sales
Education
Hillsdale College 2001 — 2005
BA, Psychology, Spanish
Ricoh Americas Corporation December 2011 - Present
Arizona Biltmore 2010 - December 2011
Rowan University May 2009 - August 2010
Rowan University September 2009 - May 2010
Millennium Radio Group May 2009 - August 2009
Gift of Life Donor House November 2008 - May 2009
Skills
Event Management, Sponsorship, Marketing Communications, Public Speaking, Public Relations, Media Relations, Social Media Marketing, Social Media, Press Releases, Program Management, Blogging, Facebook, Event Planning, Entertainment, Editing, Customer Service, Social Networking, Microsoft Office
Education
Rowan University 2008 — 2010
Masters of Arts, Public Relations
Northern Arizona University 2002 — 2007
Bachelor of Science, Criminal Justice
Northern Arizona University 2002 — 2007
Bachelor of Arts, International Affairs
Pointe Hilton Squaw Peak April 2015 - Present
Boulders Resort & Spa October 2014 - April 2015
Sur La Table 2012 - 2015
Arizona Biltmore December 2012 - October 2014
Phoenix College June 2010 - December 2012
Lumension Security March 2007 - January 2010
Electronic Arts 2001 - 2002
Skills
Troubleshooting, Time Management, PowerPoint, Customer Service, Team Leadership, Windows, Microsoft Office, Leadership, Training, HTML, Public Speaking, Microsoft Excel, Microsoft Word, WordPress, Networking, Computer Building, Technical Support, VMware, VirtualBox
Education
Northern Arizona University 1995 — 2001
BSBA, Computer Information systems
Phoenix College
Phoenix College
Kuoni Destination Management USA May 2014 - Present
JW Marriott Desert Ridge March 2007 - October 2014
Arizona Biltmore April 2013 - May 2014
Arizona Biltmore September 2012 - April 2013
Desert Botanical Garden January 2012 - April 2012
Skills
Spa, Guest Service, Guest Satisfaction, Resorts, Event Planning, Event Management, Event Marketing, Corporate Events, Social Media, Social Events, Wedding Planning, Weddings, Catering, Time Management, Customer Satisfaction, Customer Service, Marketing, Tourism, Facebook, Hospitality
Education
Arizona State University 2009 — 2012
Bachelor of Science (BS), Tourism Development & Management
Scottsdale Community College 2006 — 2009
Hospitality & Tourism, Event Planning
Arizona Biltmore April 2015 - Present
Arizona Biltmore June 2014 - April 2015
Carefree Resort & Conference Center September 2013 - June 2014
Hilton Hotels & Resorts January 2013 - August 2013
Loews Hotels September 2010 - December 2011
Skills
Front Office, Hospitality, Hospitality Industry, Hotels, Restaurants, Banquets, Hospitality Management, Hotel Management, Resorts, Food, Event Management, Customer Service, Tourism, Catering, Delphi, Microsoft Excel, Microsoft Word, Microsoft Office
Education
Northern Arizona University 2011 — 2012
Bachelor's Degree, Hotel & Restaurant Management
Pima Community College 2009 — 2011
Hospitality
University of Arizona 2008 — 2009
Write On Marketing Communications September 2003 - Present
The Westin La Paloma Resort & Spa March 1985 - September 2003
Arizona Biltmore November 1980 - March 1985
Skills
Resorts, Hotels, Meeting Planning, Hospitality, Catering, Hospitality Management, Hospitality Industry, Marketing, Food & Beverage, Cuisine, Banquets, Tourism, Hotel Management, Convention Services, Event Management, Event Planning, Restaurants, Trade Shows, Delphi, Front Office, Training, Public Speaking, Restaurant Management, Hotel Booking, Leisure, Spa, Social Media Marketing, Revenue Analysis, Menu Development, Corporate Events, Wine, Weddings, Food, Social Media, Management, Sales, Pre-opening, Fine Dining, Culinary Skills, Gourmet, Incentives, Wedding Planning, Competitive Analysis, Research, Marketing Communications, Web Content Management, Web Content Creation, Content Marketing, Content Writing, Content Curation
Education
Avila University 1970 — 1974
BA, English, Psychology, Philosophy
Washoe County School District February 2014 - Present
Red Carpet Events & Design March 2014 - December 2014
Atlantis Casino Resort Spa August 2012 - January 2014
Arizona Biltmore January 2012 - July 2012
California State University, Stanislaus October 2007 - June 2011
Skills
Entrepreneurship, Sales Management, Customer Service, Microsoft Office, Team Building, Market Research, Sales, Marketing
Education
Sierra Nevada College 2014 — 2015
Master of Education (M.Ed.)
California State University-Stanislaus 2006 — 2011
Bachelor of Science (BS), Business Administration, Management and Operations
The Setai, Miami Beach May 2012 - Present
M&S Luxury Management & Supplies July 2011 - Present
Mandarin Oriental, Miami August 2009 - April 2011
Viceroy Miami February 2009 - July 2009
The Setai September 2007 - December 2008
The Setai April 2006 - September 2007
The Setai January 2005 - April 2006
Park Hyatt Milano September 2003 - December 2004
Arizona Biltmore 2000 - 2001
Arizona Biltmore 2000 - 2001
Skills
Guest Service, Front Office, Rooms Division, Hospitality Management, Micros, Opera-Fidelio, Hospitality Industry, Hotels, Hotel Management, Pre-opening, Resorts, Hospitality, Opening Hotels, Guest Service Management, Pre-opening experience, Rooms Division..., Cost Control, Hotel Booking, Opera, Customer Service, Management, Revenue Analysis, Yield Management, Property Management...
Education
Cornell University 2007 — 2007
PDP Course, Strategic Leadership
Glion Institute of Higher Education 1999 — 1999
Diploma in Hospitality Administration, Hospitality & Tourism Program
Escuela Superior de Hoteleria 1996 — 1998
Technician in Hotel Administration, Hospitality and Tourism
Scuola Italiana Cristoforo Colombo 1992 — 1995
Maturita Scientifica, Highschool
Dysart Unified School District July 2013 - May 2015
Dysart Unified School District July 2006 - July 2013
Glendale Elementary School District August 2004 - June 2006
Glendale Union High School District August 2003 - June 2004
Arizona Biltmore September 2000 - August 2003
Skills
Public Speaking, Curriculum Design, Special Education, Classroom, Elementary Education, Differentiated..., Curriculum Development, Lesson Planning, Literacy, Educational Leadership, K-12, Educational Technology, Classroom Management, Teacher Training, Tutoring, Instructional Technology, Staff Development, Instructional Design, Language Arts, ESL, Teaching, Adult Education, Curriculum Mapping, Secondary Education, Social Studies
Education
University of Phoenix 2002 — 2003
Master's degree, Special Education and Teaching
Arizona State University West 1998 — 2000
Bachelor of Arts (B.A.), Communications
Starwood Hotels & Resorts Worldwide, Inc. December 1996 - Present
Arizona Biltmore March 1990 - Present
Grand Teton Lodge Company May 2011 - September 2011
Skills
Banquets, Resorts, Food, Hospitality Management, Micros, Hotels, Hospitality, Hospitality Industry, Food & Beverage, Restaurants, Catering, Hotel Management, Revenue Analysis, Front Office, Pre-opening
Education
Keene State College 1975 — 1979
Bachelor of Science (B.S.), Systems Management, 3.35
Arizona State University September 2014 - Present
Arizona State University July 2014 - Present
Arizona State University June 2012 - Present
Arizona State University June 2012 - Present
Banner Health November 2011 - December 2012
Arizona State University March 2012 - June 2012
Arizona State University February 2010 - March 2012
hilton hotels July 2001 - February 2010
Arizona Biltmore October 1982 - 1985
Skills
Human Resources, HRIS, Recruiting, Benefits Administration, Onboarding, Access, Employee Benefits, New Hire Orientations, Training, FMLA, Applicant Tracking..., College Recruiting, Payroll, Deferred Compensation, Hiring, Employee Relations
Education
Gateway Community College 2008 — 2011
Technical Certification, Electoneurodiagnostic Technology, 3.98 GPA
University of Arizona 1973 — 1975
Liberal Arts and Sciences, General Studies and Humanities
Sunnyslope High School
Aurora Behavioral Health System February 2014 - Present
The Meadows - Premier Treatment Center March 2013 - February 2014
Chandler Valley Hope September 2012 - March 2013
Crisis Response Network January 2012 - September 2012
Banner Behavioral Health Hospital August 2010 - December 2011
Banner Behavioral Health Hospital October 2006 - August 2010
University of Phoenix April 2004 - September 2005
Arizona Biltmore June 2001 - April 2004
Maria's When in Naples June 2000 - June 2001
LBL Strategies, Ltd January 1998 - June 2000
Skills
Crisis Intervention, Employee Training, Workshop Facilitation, Mental Health Counseling, Public Speaking, Strategic Planning, Project Management, Conflict Management, Teaching Adults, Employee Management, Typing 80+ words per..., Computer Proficiency, Psychotherapy, Healthcare, Mental Health
Education
Ottawa University-Phoenix 2009 — 2011
Masters of Arts in Professional Counseling (4.0 gpa), Trauma, Abuse and Deprivations
Arizona State University 1993 — 1996
Bachelor of Science, Communication
a nursing home/Rehab facility in Prescott,AZ August 2012 - Present
Arizona Biltmore January 1996 - October 1999
Skills
Clinical Nutrition, Food, Dietetics, Healthcare, Health Promotion, Medical Nutrition..., Nutrition, Nutrition Education, Nutritional Counseling, Wellness, Public Health, Catering, Cooking, Menu Development
Education
Paradise Valley Community College 2008 — 2011
Associates, Nutrition
Sheraton Wild Horse Pass Resort & Spa January 2014 - Present
Arizona Biltmore March 2011 - January 2014
Arizona Biltmore October 2010 - March 2011
Arizona Grand Resort November 2007 - September 2010
Skills
Resorts, Hospitality Industry, Hotels, Hospitality Management, Hospitality, Hotel Management, Food & Beverage, Catering, OnQ, Banquets, Meeting Planning, Front Office, Customer Service, Event Planning, Convention Services
Education
Arizona State University 2002 — 2007
Bachelor of Science (BS), Tourism Development & Management
Arizona Biltmore July 2014 - Present
LGO Hospitality LLC September 2013 - September 2014
Elements at Sanctuary on Camelback Mountain November 2011 - September 2013
Lons at the Hermosa Inn October 2010 - November 2011
Skills
Culinary Skills, Catering, Cooking, Dinners, Food, Food, Hospitality, Menu Development, Pastry, Restaurants
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale 2009 — 2010
Associate's degree, Baking and Pastry Arts/Baker/Pastry Chef
New Mexico State University 2005 — 2009
Bachelor of Arts (B.A.), Spanish Language and Literature
Kuoni Destination Management February 2014 - Present
Arizona Biltmore November 2012 - February 2014
Royal Palms Resort & Spa November 2007 - October 2012
Hyatt Regency Gainey Ranch Scottsdale July 1990 - August 2006
Hyatt Regency Dallas October 1987 - July 1990
Hyatt Regency Phoenix 1983 - 1985
Skills
Microsoft Word, Delphi, Microsoft Excel, Sales Management, Catering, Meeting Planning, Conference Coordination, Forecasting, Sales, Marketing, Corporate Events, Hotels, Hospitality, Hospitality Management, Hospitality Industry, Food & Beverage, Resorts, Revenue Analysis, Hotel Management, Convention Services, Banquets, Yield Management, Front Office, Pre-opening, OnQ, Property Management..., Tourism, Restaurants, Opera, Rooms Division, Guest Service Management, Menu Development, Opening Hotels, Micros, Fine Dining, Trade Shows, Hotel Booking, Incentives, Lodging
Education
Arizona State University 1979 — 1982
Bachelor of Science (B.S.), Commercial and Private Recreation and Tourism
Pima Community College 1978 — 1979
Arizona Biltmore
Skills
Hotels, Resorts, Hospitality Management, Hospitality
Education
Northern Arizona University
Master's degree, Education
Northern Arizona University
Master's degree, Education
Arizona Biltmore 2012 - Present
Arizona Biltmore April 2011 - March 2012
Harkins Theatres June 2008 - March 2012
Education
Glendale Community College 2009 — 2014
Associate of Arts and Sciences (AAS), Marketing
Scottsdale Community College 2012 — 2013
Hospitality/Hotel Management
Arizona State University 2008 — 2010
Psychology
Arizona Biltmore March 2013 - Present
Designer Cakes November 2010 - February 2013
Designer Cakes 2010 - 2013
Skills
Hospitality Management, Hotels, Hospitality, Hospitality Industry, Hotel Management, Food & Beverage, Resorts, Front Office, Banquets, Restaurants, Catering, Revenue Analysis, Rooms Division
Education
Le Cordon Bleu College of Culinary Arts-Scottsdale
Certificate, Baking and Pastry Arts/Baker/Pastry Chef
Northern Arizona University
Bachelor's degree, Enterprise in Society
Marriott International April 2013 - Present
American Valet October 2012 - February 2013
Westin Hotels & Resorts August 2010 - July 2012
Westin Hotels & Resorts November 2005 - August 2010
Arizona Biltmore June 2000 - October 2005
Skills
Hotels, Hospitality Industry, Hospitality Management, Hotel Management, Front Office, Hospitality, Resorts, Micros, Rooms Division, Pre-opening, Food & Beverage, Banquets, Revenue Analysis, Restaurants, Property Management..., Concierge Services, Catering, Tourism, Fine Dining, Yield Management, Guest Service Management, Hotel Booking
Education
Lehigh University
Bachelor of Science (B.S.), Marketing
Montage Hotels & Resorts September 2013 - Present
Cochise College, Sierra Vista, AZ August 2008 - August 2013
Mande Le' Restaurant September 2007 - April 2008
Arizona Biltmore October 2006 - August 2007
Pointe in Tyme Restaurant, Pointe Hilton Resort September 2002 - October 2006
Skills
Chef, Culinary Management, Food..., Food/Labor Costing, Food & Beverage, Menu Development, Training, Culinary Skills, Restaurants, Food Preparation, Fine Dining, Banquets, Recipes, Customer Service, Sanitation, Restaurant Management, Food Quality, Baking, Purchasing, Cuisine, Budgets, Cooking
Education
Cochise College 2010 — 2010
Associate of Applied Science in Culinary Arts, Culinary Arts/Chef Training
Scottsdale Culinary Institute 2002 — 2003
Associate Degree: Le Cordon Bleu, Culinary Arts/Chef Training
Arizona Biltmore October 2002 - Present
Education
Chamberlain College of Nursing 2011 — 2015
Currently Enrolled, Registered Nursing/Registered Nurse
Gateway Community College
General Education Credits, Registered Nursing/Registered Nurse