A&W Food Services of Canada
Industry: Fast food restaurant company
DescriptionA&W Food Services of Canada, Inc. is a Canadian fast food restaurant chain. The chain was originally part of the U.S.-based A&W Restaurants chain, but was sold to Unilever in 1972, and then bought by its management in 1995. It no longer has any corporate connection to A&W operations outside of Canada. Founded: 1956 CEO: Susan Senecal (Feb 16, 2018–) Headquarters: North Vancouver, Canada Number of locations: 850 Traded as: TSX: AW.UN; (A&W Revenue Royalties Income Fund) Parent organizations: A&W Restaurants, Unilever
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A&W Food Services of Canada Employees
Cameo Care Campus August 2015 - Present
Famous Dave's of America March 2010 - August 2015
Spancrete September 2013 - September 2014
A&W Food Services of Canada April 2004 - October 2010
Prime Quarter April 2008 - August 2010
Skills
Computer Science, Computer Repair, Computer Hardware, Computer Security, Computer Maintenance, Drawing, Telephone Skills, Windows, Software, OS X, Time Management, Profit, Troubleshooting, Phone Etiquette, Dependable Team Player, Customer Satisfaction, Income Statement, Inventory Management, Inventory Control, Cooking, Windows 7, Information Technology, Data Entry, Technical Support, Windows Vista, Video Editing, Computers, Help Desk Support, Microsoft Office, Office 2010, Microsoft Office..., Microsoft SQL Server, Microsoft Office 2007, Microsoft Technologies, AutoCAD, Oracle, LogMeIn, Windows XP Pro, VNC, Customer Service, Networking, Windows XP, Microsoft Word
Education
Ottawa University 2011 — 2013
Bachelor's degree, Management Information Systems, General
Milwaukee Area Technical College 2009 — 2011
Associate's degree, Computer Systems Networking and Telecommunications
A&W Food Services of Canada Inc. September 2014 - Present
A&W Food Services of Canada April 2009 - Present
Skills
Location Intelligence, Social Media, Event Planning, Retail, Franchising, Leases, Real Estate Development, Lease Negotiations, Marketing Strategy, Marketing, Real Estate Transactions, Investment Properties
Education
University of Manitoba 1998 — 2004
Bachelor of Commerce (B.Com.), Marketing/Finance
A&W Food Services of Canada February 2012 - June 2012
Wearhouse One April 2006 - July 2010
Skills
Iv making, Punctuation, Multi Tasking, Aseptic Technique, Respect, Cashiering, Always Punctual, Close Attention to..., Learning Quickly
Education
Kaplan College-Las Vegas 2013 — 2013
MPAC May 2013 - Present
Seneca College September 2011 - April 2013
MPAC May 2012 - September 2012
McLean Berry Farm June 2011 - October 2011
Limited Brands September 2010 - May 2011
A&W Food Services of Canada January 2008 - August 2010
Petro-Canada September 2003 - August 2010
Skills
Customer Relations, Research, Punctual, Hardwork, Proactivity, Friendship, Humour, Easy Going, Social Networking, Creativity, Eager To Learn, Openness, Accessibility, Takes Initiative, Pleasant, Highly responsible, Empathy, Open Minded, Calm, Comfortable working..., Working Alone, Group Work, Reliability, Customer Oriented, Customer Service, Grace Under Pressure, Appraisals, Real Estate, Teamwork
Education
Seneca College of Applied Arts and Technology 2011 — 2013
Diploma, Real Property Administration Assesment and Appraisal
Lakefield District Secondary School 1998 — 2002
High School Diploma
First Capital Realty June 2013 - October 2014
Family Based Sabbatical 2010 - 2012
Cadillac Fairview 2006 - 2009
Cadillac Fairview 2000 - 2006
OTPP 1999 - 2000
A&W Food Services of Canada 1991 - 1999
CTG - British Telecom 1989 - 1991
Skills
Real Estate Development, Leases, Real Estate, Negotiation, Business Relationship..., Strategic Planning, Strategic Financial..., Team Leadership, Result Oriented, Corporate Real Estate, Shopping Centers, Location Intelligence, Disposition, Lease Administration, Lease Negotiations, Commercial Real Estate, Landlords, Property Management, Tenant, Brokerage, Real Estate Economics, Real Estate Transactions, Dispositions
Education
The University of British Columbia
B.A., English
Welco Lumber Corp May 2013 - Present
Arrow Transportation System March 2012 - February 2013
Seaspan Ship Management June 2011 - March 2012
Versacold Group May 2009 - March 2011
Peer1 Network March 2006 - September 2008
Great Canadian Railtour Co (Rocky Mountaineer) May 2003 - March 2006
Teldon International June 2000 - May 2003
A&W Food Services of Canada 1999 - 2000
JET Equipment and Tools June 1996 - June 1999
Skills
Accounting, Financial Reporting, Business Analysis, Change Management, Management, Accounts Receivable, Customer Service, Account Reconciliation, Budgets, Leadership, General Ledger, Invoicing, Risk Management, Human Resources, Auditing, Coaching, Business Process, Process Improvement, Variance Analysis, Time Management, Cross-functional Team..., Financial Analysis, Microsoft Office, Analysis, Bank Reconciliation, Accounts Payable, Finance, Teamwork, Cash Flow, Forecasting, Journal Entries, Financial Accounting, Cash Management
Education
The University of British Columbia 1980 — 1986
Bachelor of Arts (B.A.), Economics
Vancouver Community College 1977 — 1979
Marketing, and 1st year university transfer courses
MNP June 2013 - Present
MNP July 2012 - June 2013
Sauder School of Business at UBC January 2009 - July 2012
A&W Food Services of Canada May 2008 - August 2008
Skills
Project Management, Human Resource..., Presenter, Community Development, Technical Writing, Recruitment/Retention, Corporate Governance, Funding Applications, Research, Strategic Planning, Planning, Writing, Team Leadership, Program Management, Business Strategy, Proposal Writing, Business Governance, Project Planning, Business Analysis, Personnel Management, Business Development, Organizational..., Consulting, Workshop Facilitation, Stakeholder Engagement, Sustainable Development, Stakeholder Management, Proofreading, First Nations, Sustainability, Analysis, Facilitators, Business Process..., Governance, Entrepreneurship, Change Management, Business Transformation, Business Planning, Leadership Development, Facilitation, Data Analysis, Leadership, Strategic Communications, Market Research
Education
The University of British Columbia 2007 — 2008
MBA, Strategy and Marketing
The University of Lethbridge 1998 — 2002
Bachelor of Management, Business
Arc'teryx Equipment Inc. February 2014 - Present
Abaca Pharmaceuticals March 2014 - June 2014
OneStop Wealth Management January 2014 - May 2014
Snackbox Media September 2013 - November 2013
Food.ee September 2013 - October 2013
A&W Food Services of Canada January 2012 - September 2012
car2go N.A., LLC April 2011 - August 2011
Affi's Marin Gourmet June 2009 - August 2009
San Francisco Superior Court June 2007 - December 2007
Skills
Market Research, Customer Service, Social Media Marketing, Social Media, Research, Marketing, Market Planning, Spanish, Event Planning, Time Management, Event Management, Public Speaking, Search Engine..., Strategy, Digital Marketing, Russian, SEO
Education
The University of British Columbia 2008 — 2013
BCOM, Marketing
urban school of san francisco
Bachelor of Commerce (BCom), Marketing
Prudent Management Inc. December 2012 - Present
McGill University April 2012 - May 2013
Canadian Pacific Railway May 2012 - September 2012
McGill University May 2011 - April 2012
McGill University September 2010 - April 2012
McGill University September 2010 - April 2012
McGill University June 2011 - September 2011
Rosalind and Morris Goodman Cancer Centre September 2010 - April 2011
Montréal General Hospital May 2010 - April 2011
A&W Food Services of Canada June 2005 - June 2009
Skills
Financial Management, Web Development, Research, Writing, Life Sciences, Managerial Finance, Lifesciences, Social Networking, Social Media Marketing, Social Media, Microsoft Office, Public Speaking, Marketing Communications, Critical Thinking, SPSS, Data Analysis
Education
McGill University 2009 — 2013
BSc., Nursing
Moscrop Secondary School 2004 — 2009
High School Diploma
Haskell Law Offices, PLLC January 2015 - Present
Nichols, Sacks, Slank, Sendelbach & Buiteweg, PC August 2014 - December 2014
Nichols, Sacks, Slank, Sendelbach & Buiteweg, PC September 2013 - December 2013
Washtenaw County Trial Court May 2013 - December 2013
Washtenaw County Probate Court/Pro Bono Guardianship Review Project June 2013 - August 2013
Washtenaw Public Defender Clinic May 2013 - August 2013
Michigan Unemployment Insurance Project May 2012 - August 2012
A&W Food Services of Canada June 2003 - October 2010
Skills
Legal Research, Microsoft Office, Legal Writing, Organization, Multi-tasked, Close Attention to..., Team-oriented, Great Motivator, Mediation, Criminal Law, Litigation, Lexis, Courts, Westlaw, Trials, Family Law, Hearings, Legal Assistance, Motions, LexisNexis
Education
Thomas M. Cooley Law School 2010 — 2014
Juris Doctor (J.D.)
Wayne State University 2007 — 2010
Bachelor of Arts (B.A.), Psychology
Henry Ford Community College 2005 — 2007
Associate's Degree
MarketPlace IGA February 2008 - Present
WWF-Canada March 2010 - May 2010
VANOC February 2010 - February 2010
McDonald's Restaurants of Canada Limited April 2006 - January 2008
A&W Food Services of Canada August 2004 - May 2006
Skills
Customer Service, Training, Time Management, Team Leadership, Microsoft Office, Teamwork, Sales, Microsoft Excel, Inventory Management, Leadership, Marketing, Social Media Marketing, Event Planning, Access, Marketing Communications, Event Management, Market Research, Public Speaking, PowerPoint, Team Building, Social Media, Microsoft Word, Social Networking
Education
British Columbia Institute of Technology 2008 — 2010
Diploma of Technology, Business Management
Simon Fraser University 2006 — 2007
Arts and Social Science
EY October 2013 - Present
EY October 2011 - September 2013
EY May 2009 - September 2011
Canada Revenue Agency January 2008 - May 2008
Staples Business Depot August 2005 - January 2008
A&W Food Services of Canada June 2005 - September 2005
Skills
Accounting, Financial Accounting, IFRS, Financial Reporting, Assurance, US GAAP, Internal Controls, ASPE, Corporate Tax, Tax
Education
CA School of Business
Simon Fraser University 2005 — 2010
BBA (with Distinction) Co-operative Education, Accounting
Sauder School of Business at UBC (Alumni Engagement) May 2015 - Present
UBC Social Enterprise Conference April 2015 - Present
UBC Fairtrade January 2015 - April 2015
Change Heroes March 2015 - March 2015
Thomas Haas September 2014 - December 2014
A&W Food Services of Canada May 2014 - August 2014
Nike November 2011 - March 2014
Cora Breakfast and Lunch April 2012 - August 2013
Kwantlen Polytechnic University Builds January 2013 - May 2013
Qoola Frozen Yogurt Bar September 2012 - January 2013
Skills
Event Planning, Marketing, Public Speaking, Teamwork, Marketing Communications, Time Management, Marketing Strategy, Sales, Advertising, Management, Retail
Education
The University of British Columbia 2013 — 2015
Bachelor of Commerce (BCom) Co-op, Marketing
Kwantlen Polytechnic University 2012 — 2013
Bachelor of Business Administration (BBA), Marketing
De La Salle University 2008 — 2011
Bachelor of Commerce (BCom), Advertising
Bell Technical Solutions June 2015 - Present
Centra Industries Inc February 2014 - January 2015
Babcock & Wilcox March 2012 - November 2013
Babcock & Wilcox Canada, Ltd. September 2010 - December 2010
A&W Food Services of Canada November 2006 - August 2009
Snowbear Limited January 2008 - August 2008
Skills
Solidworks, AutoCAD, Engineering, Machining, Automation, Visual Basic, CNC Programming, Microsoft Office, MS Project, Troubleshooting, CAD, Project Management, Software Documentation, PLC Programming, Lean Manufacturing, SolidWorks, Web Design, JavaScript, Web Development, CSS, C++, HTML
Education
Seneca College of Applied Arts and Technology 2014 — 2018
Bachelor of Technology (B.Tech.), Software Development
Conestoga College 2008 — 2011
Mechanical Engineering: Robotics & Automation
Credit Counselling Society August 2013 - Present
Glacier Media Inc. November 2011 - Present
PTB Strategy September 2008 - August 2013
Yokohama Tire (Canada) Inc 2005 - 2008
A&W Food Services of Canada 2001 - 2004
Arnold Communications 1995 - 2001
McCann Erickson 1990 - 1994
Skills
Strategic Planning, Key Account Management, Media Management, Brand Development..., Market Research and..., Social Media Strategy, Consumer Focused, Highly Resourceful, Active Listener, Online Marketing, Advertising, Creative Direction, Marketing Management, Integrated Marketing, Leadership, Marketing, Media Relations, Social Media Marketing, Public Relations, Sponsorship, Brand Development, Market Research, Product Development, Marketing Communications, Strategy, Direct Marketing, Market Analysis, Market Planning, Event Planning, Digital Marketing, Media Planning, Marketing Strategy, Digital Strategy, Relationship Marketing, Strategic Communications, Digital Media, New Business Development, Public Speaking, Email Marketing, Business Planning, Brand Management, Management
Education
Simon Fraser University 1999 — 2001
MBA, Business Strategy and Management
British Columbia Institute of Technology 1987 — 1989
Advertising and Sales Promotion, Marketing
XPO Logistics, Inc. August 2015 - Present
XPO Logistics, Inc. July 2014 - July 2015
JOEY Restaurant Group June 2013 - June 2014
JOEY Restaurant Group November 2013 - January 2014
Extra Foods October 2007 - December 2012
The Eatery January 2012 - May 2012
Enactus Canada September 2011 - April 2012
Howe Sound Pulp and Paper 2010 - 2011
A&W Food Services of Canada 2006 - 2007
Skills
Leadership, Customer Service, Sales, Transportation, Freight Brokerage, Communication Skills, Project Management, People Skills, Cold Calling, Presentations, Team Leadership, Team Building, Logistics, Salesforce.com, Microsoft Office, Organizational..., Negotiation, Microsoft Excel, Market Research, Social Media, Strategic Leadership, Marketing Strategy, Mathematical Modeling, Statistics, Report Writing, Human Resources, Financial Accounting, Purchasing, Marketing Communications, Food & Beverage, Account Management, Management, Marketing, Communication, Time Management, Public Speaking
Education
British Columbia Institute of Technology 2010 — 2012
Business Management Diploma, Graduated with Distinction
British Columbia Institute of Technology 2012 — 2014
Bachelor of Business Administration (BBA), Graduated With Distinction
LUSH FRESH HANDMADE COSMETICS September 2013 - Present
Association of Neighbourhood Houses of BC (ANHBC) June 2013 - August 2013
The Home Depot Canada June 2012 - August 2012
A&W Food Services of Canada August 2008 - April 2012
Manila Polo Club March 2008 - April 2008
Skills
Bookkeeping, Accounting, QuickBooks, Income Tax, Tax Preparation, Financial Accounting, Tax Returns, Financial Reporting, Accounts Payable, Journal Entries, Microsoft Excel, General Ledger, Sales Tax, Corporate Tax, Microsoft Word, Teamwork, Customer Service, Planning Budgeting &..., Business Valuation, Personal Income Tax..., Microsoft Dynamics ERP, Accpac, Ufile, Access, Financial Statements
Education
British Columbia Institute of Technology / BCIT 2012 — 2013
Bachelor's degree, Accounting
British Columbia Institute of Technology 2010 — 2012
Diploma of Technology, Finance and Financial Management Services
Golf GTH Préposé à l'acceuilTourisme Sept-IlesJune 2012 - October 2012
La Cage aux Sports - Groupe Sportscene inc. 2012 - 2012
A&W Food Services of Canada 2010 - 2010
Education
2010 — 2013
SNC-Lavalin April 2014 - Present
HMS Hospitality May 2012 - March 2014
A&W Food Services of Canada August 2008 - March 2012
kfc chennai March 2006 - April 2007
Skills
Customer Service, Hospitality, Microsoft Office, Restaurants, Catering, Time Management, Food, Food
Education
University of Madras 2003 — 2006
b.sc, hotel management
A&W Food Services of Canada December 2012 - Present
A&W Food Services of Canada July 2011 - December 2012
A&W Food Services of Canada August 2009 - July 2011
A&W Food Services of Canada July 2005 - August 2009
A&W Food Services of Canada June 2004 - July 2005
Rogers Communications April 2001 - June 2004
Rogers Communications 1998 - 2000
Skills
Marketing, Marketing Communications, Cross-functional Team..., Strategy, Retail, Management, New Business Development, Advertising, Creative Direction, Sales, Coaching, Marketing Strategy, Marketing Management, Market Research
Education
Simon Fraser University
Bachelor, Business Administration, Communications Minor
Formosa Chicken November 2011 - Present
A&W Food Services of Canada April 2011 - October 2011
Chiao-He Enterprise CO., LTD June 2007 - August 2010
Skills
Drawing, Graphic Design, Photography, Advertising, Social Media
Education
University of Manitoba 2012 — 2015
University One, Entrepreneurship/Entrepreneurial Studies
University of Manitoba 2011 — 2011
University One, Fine/Studio Arts, General
University of Manitoba 2010 — 2011
University One, Environmental Design
HMS HOST June 2014 - December 2014
Wendy's restaurant May 1997 - June 2014
A&W Food Services of Canada March 1990 - April 1996
McDonald's Corporation 1982 - 1989
Skills
Restaurants, Menu Development, Catering, Food Service, Food, Customer Service, Fine Dining, Hospitality Management, Culinary Skills, ServSafe, New Restaurant Openings, Multi-unit, Serve Safe Certified, Labor Control, Food Preparation, Food Cost Management, Food & Beverage, Restaurant Management
Education
Lasalle College
Hotel/Restaurant Business Management, Hotel, Motel, and Restaurant Management
Parental Leave June 2014 - Present
Mallory Miller Makeup Artist June 2010 - Present
Best Buy Canada October 2011 - June 2014
EvelineCharles Salons, Spas, Beauty MD April 2010 - October 2011
Best Buy Canada November 2005 - March 2010
East Side Mario's January 2005 - October 2005
A&W Food Services of Canada January 2001 - November 2004
Skills
Recruiting, Sales, Merchandising, Team Leadership, Store Operations, Store Management, Income Statement, Management, Customer Satisfaction, Training, Leadership, Customer Experience, Performance Management, Customer Service, District Management, Retail, Inventory Management, Loss Prevention, Time Management, P
Education
CAPPA Academy 2014 — 2015
Certified Lactation Educator, Lactation Education
Grant MacEwan University 2011 — 2013
Diploma, Human Resources Management
Eveline Charles Academy 2009 — 2009
Diploma, Make Up Artistry
Grant Macewan College 2005 — 2007
Bachelor of Arts
B.Basra Prof. Corp. July 2013 - Present
A&W Food Services of Canada October 2012 - Present
A Plus Accounting & tax January 2013 - April 2013
Skills
Accounting, Bookkeeping, QuickBooks, Bank Reconciliation, Account Reconciliation, Corporate Tax, Journal Entries, General Ledger, GST, WCB, Accounts Payable, Accounts Receivable, Data Entry, Payroll, Finance, Fixed Assets, T Slips, Expenses, Sales Tax, Personal Income Tax..., Financial Reporting, Incorporation Services, Articles Of..., Annual Returns, Payments, Credit, Microsoft Word, Microsoft Excel, PowerPoint, Cash Flow, Time Management, Cash Handling Experience, Cash Register, Customer Service, Teamwork, Inventory Management, Cash Management, Payroll Services
Education
Centennial College 2010 — 2012
Business Accounting, Business Accounting
Guru Nanak Collegiate Sen. Sec. School 2007 — 2009
High School, Commerce
Skor Food Group Inc. September 2010 - Present
A&W Food Services of Canada October 2009 - August 2010
A&W Food Services of Canada December 2007 - October 2009
Skills
Customer Service, Customer Satisfaction, Team Leadership
Education
Fanshawe College 2011 — 2013
Kuhn's Quality Foods June 2012 - Present
Subway February 2011 - Present
A&W Food Services of Canada February 2011 - Present
Charlie Bigg's Chicken February 2011 - Present
Skills
Food Service, Sanitation, Teamwork
Education
Art Institute of Pittsburgh 2011 — 2014
Bachelor's Degree, Media Arts and Animation
Chestnut Ridge Senior High School 2007 — 2011
True North Entertainment January 2006 - Present
KWK Media 2010 - January 2015
Cinergy Entertainment January 2003 - January 2013
Sager's Home Living 2004 - 2010
SPC 2003 - 2010
BC Ministry of Transportation 2000 - 2010
True North Entertainment 1995 - 2010
MDA 2006 - 2007
A&W Food Services of Canada 1995 - 2007
Star Video 1992 - 2005
Skills
Line Producing, Camera Operator, Video Editing, Directing, Writing, Video Production, Photoshop, Sony Vegas, Avid, Final Cut Pro, Web Design, Camera Operating, Feature Films, Video, Entertainment, Television, Screenwriting, Film, Producing, Documentaries, Short Films, Editing, Film Production, Camera, After Effects, Broadcast, Digital Media, Web Video, Animation, Content Strategy, Sound, Independent Film, Post Production, Music Videos, Cinematography, Commercials, Film Editing, HD Video, Lighting, Final Cut Studio, Videography, Avid Media Composer, Pre-production, Production Managment, Digital Video, Reality, Casting, Motion Graphics, Visual Effects, Voice Over
Education
Ryerson University 1988 — 1990
Applied Arts Program
Camosun College 1987 — 1988
Political Science
GMCR Canada November 2012 - Present
Van Houtte Cafe' Bistro May 2010 - March 2011
Burger King Restaurants of Canada April 1999 - July 2009
Laser Quest (a division of Versent Corporation) April 1996 - April 1999
A&W Food Services of Canada November 1975 - April 1996
Skills
Franchising, Mentoring, Coaching, Strategic Planning, P&L, P&L Management, Restaurants, Operations Management, Team Building, Celebrations, Motivation, Change Management
Education
Queen's University
Business
CAE May 2014 - August 2014
Boiron Canada March 2013 - May 2013
A&W Food Services of Canada May 2012 - August 2012
Walmart November 2008 - October 2010
Skills
Java, JavaScript, CSS, VB.NET, COBOL, ASP, J2EE Application..., MySQL, HTML, PHP, XML, jQuery, AJAX, Windows 7, Unix, Dreamweaver, Photoshop, Flash, PowerPoint, Microsoft Word, Microsoft Excel
Education
École de technologie supérieure 2013 — 2017
Bachelor's degree, Computer Software Engineering
Champlain College Saint-Lambert 2009 — 2013
DEC, Computer Science
andré-laurendeau
Burnaby School District 41 September 2005 - Present
White Spot April 2002 - August 2005
A&W Food Services of Canada 1984 - 2001
Skills
Purchasing, Food Service
Education
Simon Fraser University
Purchasing PMAC
A&W Food Services of Canada 1978 - Present
A&W Food Services of Canada Inc 1978 - July 2012
Education
Simon Fraser University 1979 — 1984
Bachelor of Business Administration (BBA), Marketing & Finance
Simon Fraser University
i.Core Technologies Inc. June 2001 - May 2012
A&W Food Services of Canada December 1998 - June 2004
City of Vancouver September 1985 - November 1998
Education
Simon Fraser University 1977 — 1979
(Computer Science)
Punjab University, India 1972 — 1975
Bachelor of Science, (Botany, Zoology, Physics, Chemistry)
St. Joseph's Academy
Sciences
Tim Hortons January 2011 - Present
A&W Food Services of Canada November 2007 - February 2008
Education
Heritage University 2010 — 2013
DEC, New Media and Publication Design
Heritage University 2008 — 2010
Electronics Technologies specialising in Computers and Networks
Kelly Services (Canada), Ltd. February 2015 - Present
Workopolis October 2011 - Present
Workopolis January 2014 - March 2015
Apple Canada May 2010 - October 2011
Starbucks Coffee Company December 2007 - May 2010
White Spot October 2003 - December 2007
A&W Food Services of Canada June 1994 - October 2003
Skills
Building Strong Teams, Cross-functional Team..., Change Leadership, Performance Appraisal, Multi-channel Retail, Training & Development, Mentoring, Sales Management, New Business Development, Account Management, Strategic Planning, Change Management, High Performance Teams, Recruiting, Employee Training, Team Building, Team Leadership, Leadership, Project Management, Performance Management, Process Improvement, Management, Retail, Customer Service, Coaching, Budgets, Customer Satisfaction, Sales, CRM, Business Development, B2B, Social Media, Sales Presentations, Training, Sales Process, Time Management, Sales Operations, Inventory Management, Employee Engagement, Building Relationships, Customer Retention
Education
Acclivus R3 Solutions 2013 — 2013
Advanced Sales Negotiations
Acclivus R3 Solutions 2012 — 2012
Sales Excellence
The University of Calgary 2011 — 2012
Management Certificate, Project Management
British Columbia Institute of Technology 2004 — 2009
Management Certificate with Honors, Leadership
A&W Food Services of Canada January 2015 - Present
A&W Food Services of Canada October 2012 - January 2015
Compass Group Canada January 2010 - September 2012
Compass Group Canada September 2007 - January 2010
Compass Group Canada December 2006 - August 2007
TORLYS December 2005 - December 2006
Skills
Marketing Strategy, Budgets, Marketing, Retail, Customer Satisfaction, Program Management, Food Service, Marketing Communications, Strategic Planning, Sales, Strategy, Negotiation, Food, Management, Market Planning, Product Development, Social Media, Sales Management, Merchandising, Food & Beverage, Account Management, Hospitality, Inventory Management, Operations Management, Time Management, Event Management, Training, Income Statement, Restaurants, Forecasting, Leadership, Team Building, Brand Management, Event Planning
Education
Wilfrid Laurier University 1999 — 2004
BAhons, Communications
Carleton University 1999 — 2000
Journalism
On Strategy Consulting Inc. 2005 - Present
A&W Food Services of Canada Inc. 2000 - 2005
A&W Food Services of Canada 1996 - 2000
A&W Food Services of Canada 1992 - 1996
Education
The University of British Columbia 1978 — 1982
B.Sc., Biology
Ivey Business School at Western University
MBA
Toronto Chinese Presbyterian Church February 2015 - Present
Catholic Family Services of Peel Dufferin September 2013 - Present
Choose Change Coaching September 2012 - Present
The Free Methodist Church in Canada September 2004 - May 2012
Tyndale University College & Seminary June 2003 - September 2006
A&W Food Services of Canada 1990 - 2000
Skills
Preaching, Pastoral Counseling, Pastoral Care, Workshop Facilitation, Leadership Development, Public Speaking, Theology, Biblical Studies, Spiritual Direction, Discipleship, Leadership, Volunteer Management, Teaching, Church Events, Expository Preaching, Relationship Management, Training, Church Growth, Team Building, Interviewing Skills, Nonprofits, Stewardship, Chaplaincy, Psychotherapy, Mental Health Counseling, Individual Counselling, Life Coaching, Business Coaching, Grief Counseling, Client Counseling, Coaching
Education
Wilfrid Laurier University 2012 — 2014
Master's Degree, Spiritual Care and Psychotherapy
Tyndale University College & Seminary 2000 — 2003
Master of Divinity (MDiv), Pastoral
Sheridan College 1987 — 1989
Hotel Restaurant Management Diploma
SIGNS Restaurant & Bar March 2013 - Present
A&W Food Services of Canada March 2011 - December 2011
Boston Pizza March 2009 - March 2011
Burger King Corporation April 2007 - March 2009
Skills
Restaurants, Restaurant Management, Training, Management, Hospitality, Food & Beverage, Food Service, Customer Service, Food Safety, Time Management, Inventory Management, Budget, Quantitative Research, Statistics, Business Analysis, Team Leadership, Retail, Retail Sales, Retail Packaging, Retail Marketing, Online Retail, Supply Chain Management, Supply Chain Operations, Supply Chain Consulting, Supply Chain..., Team Building, Cross-functional Team..., Budgets, Operations Management, Recruiting, Sales, Marketing, Deaf Culture, Microsoft Office, Teamwork
Education
Ryerson University 2011 — 2012
MBA (Master of Business Administration), MBA with specialization in Retail Management, A
Laval University 2011 — 2011
Basic French Certification, French Studies, A+
Emirates Academy of Hospitality Management 2003 — 2007
BSc, Hospitality Management, A-
Sephora October 2008 - Present
Breakthrough Entertainment October 2014 - November 2014
Paperny Entertainment Inc. May 2014 - June 2014
Insight Production Company December 2011 - December 2011
A&W Food Services of Canada May 1999 - September 2008
Envented January 2007 - May 2007
Pinecrest Home for the Aged May 2005 - May 2007
York University September 2004 - April 2007
Skills
Cosmetics, Beauty, Skin Care, Fashion, Customer Service, Event Management, Typography, Retail, Merchandising, Promotions, Styling, Bridal, Film, Photography, Visual, Television, Art Direction, Advertising, Makeup Artistry, Art, Photo Shoots, Print, Print Collateral, Fragrances, Visual Merchandising, Runway, Digital Photography, Jewelry, Editorial, Microsoft Office, Beauty Industry, Adobe Creative Suite, Glamour, Marketing, Sales, Social Media, Leadership, Management
Education
Seneca College of Applied Arts and Technology 2005 — 2007
Diploma, Creative Advertising
York University 2002 — 2005
Bachelor of Fine Arts, Visual Arts
Infrastructure Ontario (IO) November 2010 - Present
A&W Food Services of Canada June 2010 - November 2010
Olympic Broadcasting Services Vancouver (OBSV) August 2009 - April 2010
Kindred Construction Ltd March 2008 - March 2009
Vancouver Olympic Committee (VANOC) April 2006 - December 2007
British Columbia Institute of Technology (BCIT) August 2000 - May 2006
Farquhar Consultants Ltd May 2004 - April 2006
District of Squamish July 2000 - April 2004
City of North Vancouver June 1995 - July 2000
Murray Arnott Design & Build May 1993 - September 1995
Education
University of Bath 2006 — 2011
School of Architecture and Civil Engineering - Master of Science, International Construction Management
Universidad de Guadalajara 2007 — 2007
Certificate, Spanish Immersion
British Columbia Institute of Technology 2000 — 2006
School of Construction and the Environment - Bachelor of Technology, Construction Management, Honours
Open University of BC 2002 — 2004
Spanish Language
Capilano University 1998 — 1999
Certificate, Conversational Spanish
British Columbia Institute of Technology 1992 — 1994
Diploma of Technology, School of Construction and the Environment - Building EngineeringTechnology in Architecture
Mohawk College
Trades Training, General Carpentry
RBC June 2015 - Present
Accenture September 2013 - May 2015
A&W Food Services of Canada April 2013 - September 2013
Friends Medicals July 2006 - July 2010
Skills
Windows, Team Management, Microsoft Office, Customer Service, Service Delivery, Microsoft Excel, Market Research, BPO, Training, Lotus Notes, Teamwork, Human Resources, Time Management, Call Centers, Leadership, Team Leadership, Administration, Performance Management, Analysis, Sales, PowerPoint
Education
Fairleigh Dickinson University 2012 — 2014
Masters in Adminstrative Science, Human resources
Fairleigh Dickinson University 2012 — 2014
Master's In Administrative Science, Human Relations
Cochin University of Science and Technology 2002 — 2006
B.tech, Electronics & Communication
A&W Food Services of Canada March 2006 - Present
Education
Baker College of Allen Park 2010 — 2012
Associates, Computer Programming
Schoolcraft College
ASSA ABLOY Hospitality September 2014 - Present
Aloft calgary university August 2013 - September 2014
Four Points by Sheraton Calgary West December 2011 - December 2013
Four Points by Sheraton Calgary West December 2009 - January 2012
Four Points by Sheraton Calgary West September 2008 - June 2011
Four Points by Sheraton Calgary West 2006 - 2008
Four Points by Sheraton Calgary West 2005 - 2006
A&W Food Services of Canada 2001 - 2005
Skills
Hospitality Management, Hospitality, Food & Beverage, Hotels, Hotel Management, Hospitality Industry, Pre-opening, Food, Banquets, Front Office, Resorts, Event Planning, Micros, Catering, Property Management..., Rooms Division
Education
The University of Calgary 2007 — 2009
Bachelors Degree in Hotel and Resort Management
Southern Alberta Institute of Technology 2005 — 2007
Diploma in Hotel Restaurant Management
LUSH FRESH HANDMADE COSMETICS September 2013 - Present
Influential Brainchild June 2014 - Present
YouTube July 2013 - Present
A&W Food Services of Canada April 2012 - October 2013
Mugsly the Dog: Face Painting Services January 2008 - 2011
Skills
Customer Service, Graphic Design, Public Speaking, Interior Design, Adobe Creative Suite, Parties, Social Networking, Social Media, Microsoft Office, Photoshop, Leadership, Microsoft Excel, PowerPoint, Microsoft Word, Sales, Teamwork, Time Management
Education
George Brown College 2013 — 2016
Advanced Diploma, Graphic Design with Advertising Major
George Brown College 2012 — 2013
Art & Design Foundations Certificate
Donald A. Wilson Secondary School 2009 — 2012
Ontario Secondary School Diploma
Fuel Cell Division at Mercedes-Benz Canada September 2013 - Present
XPO Logistics, Inc. May 2013 - September 2013
A&W Food Services of Canada September 2012 - March 2013
The University of British Columbia September 2012 - December 2012
Peggy Yip Piano Studio February 2008 - January 2012
Skills
Operations Management, Sustainability, Problem Solving, Teamwork, Planning, Supply Chain Management, Logistics Management, Transportation Planning, Project Planning, Logistics, Time Management, Management, Public Speaking, Transportation, Negotiation, Leadership, Procurement, Critical Thinking, Inventory Management, Data Analysis, Project Management
Education
Ryerson University 2015 — 2017
Master’s Degree, Urban Development (Planning)
Simon Fraser University 2013 — 2013
Surrey Transportation Lectures, Transportation Planning
Copenhagen Business School 2012 — 2012
International Exchange Program
The University of British Columbia 2008 — 2012
Bachelor of Commerce (BCom), Transportation & Logistics; Sustainability
Soul Restaurants Canada Inc. February 2015 - Present
Soul Restaurants Canada Inc. June 2011 - February 2015
Priszm December 2009 - June 2011
Priszm February 2009 - December 2009
Priszm November 2008 - February 2009
Priszm December 2007 - November 2008
A&W Food Services of Canada September 1995 - August 2006
Skills
Restaurant Management, Restaurants, Food Service, Food, Food & Beverage, Food Safety, Hospitality, Profit, Income Statement, Inventory Management, Retail, Hospitality Management, Employee Relations, Coaching, Customer Service, Catering, Management, P, Training, Multi-Unit, Team Building, Operations Management, Time Management, Hiring, Leadership, Customer Satisfaction, Team Leadership, Sales, Budgets, Strategic Planning, Employee Training, Hospitality Industry, Loss Prevention, Interviews, P&L
Education
Carleton University 2000 — 2004
B.A., Law
A&W Food Services of Canada Inc. April 2013 - May 2014
A&W Food Services of Canada May 2010 - April 2013
A&W Food Services of Canada May 2008 - April 2010
Sauder School of Business at UBC May 2007 - September 2007
JDC West May 2006 - March 2007
Skills
Event Management, Social Media, Event Planning, Social Media Marketing, Public Speaking, Time Management, Retail, Teamwork, Market Research, Marketing, Marketing Strategy
Education
The University of British Columbia 2005 — 2010
BCom, Commerce (Marketing)
University of St.Gallen 2008 — 2008
Exchange, Management & Business
Cystic Fibrosis Canada, Western Canada July 2014 - Present
Cystic Fibrosis Canada, Western Region October 2013 - July 2014
Lions Gate Hospital Foundation September 2011 - July 2013
North Shore Credit Union April 2011 - September 2011
Intergulf Development Group December 2009 - April 2011
Banana Republic September 2009 - May 2010
A&W Food Services of Canada January 2008 - January 2010
Vancouver Fashion Week July 2009 - November 2009
Peace It Together 2008 October 2008 - April 2009
Canadian Afghanistan Solidarity Committee January 2009 - March 2009
Skills
Social Media, Event Management, Public Relations, Marketing, Public Speaking, Press Releases, Customer Service, Facebook
Education
British Columbia Institute of Technology 2009 — 2012
Associate Certificate, Marketing Management, Marketing Communications
Simon Fraser University 2005 — 2009
BA, Communications
McMaster University September 2013 - July 2015
McMaster University May 2013 - August 2013
McMaster University January 2013 - April 2013
McMaster University May 2012 - August 2012
Harvey's July 2011 - May 2012
A&W Food Services of Canada October 2007 - August 2011
Skills
Biochemistry, Molecular Biology, Research, PowerPoint, Microsoft Excel, Microsoft Word, English, Time Management
Education
Portland State University 2015 — 2020
Graduate Student, Chemistry
McMaster University 2013 — 2015
Master of Science (MSc), Biochemistry and Biomedical Sciences - Astrobiology
McMaster University 2009 — 2013
Honours Bachelor of Science (BSc), Biochemistry & Biomedical Sciences
Ellman Design March 2014 - Present
markawoodman.com June 2010 - Present
Robert Kennedy Publishing February 2011 - November 2012
RSL Joint Venture July 2006 - January 2009
Cricket Design Company October 2005 - June 2006
A&W Food Services of Canada September 2001 - March 2004
Skills
Graphic Design, Web Design, Photoshop, HTML, Illustrator, Typography, Publishing, Layout, Motion Graphics, Magazines, Adobe Creative Suite, InDesign, Interior Design, Branding, Logo Design, Graphics, WordPress, Interaction Design, AutoCAD, Rendering, Newsletters, Space planning, Illustration, Email Marketing, Space Planning
Education
Sheridan College 2009 — 2010
Web Design - Post Graduate
St. Clair College 1996 — 2000
Diploma of Interior Design, Interior Design / Architectural Technology
Lambton College 1994 — 1996
Graphic Design Fundamentals
Unison Construction Management Ltd. April 2015 - Present
Conwest Group of Companies June 2013 - February 2015
Qualico Developments (Vcr) Inc. January 2012 - May 2013
SmartCentres 2008 - December 2011
SmartCentres 2003 - 2008
A&W Food Services of Canada 2000 - 2003
Lawson Lundell LLP 1997 - 2000
Skills
Construction, Real Estate Development, Contract Negotiation, Real Estate, LEED, Project Management, Corporate Law, Property Management, Demolition, Leases, Land Development, Corporate Real Estate, Commercial Real Estate, Location Intelligence, Construction Management, Contract Management, Shopping Centers, Land Acquisition, Lease Administration, Lease Negotiations, Tenant, Disposition
Education
BCIT
Architectural & Building Engineering Technology
Douglas College
Legal Assistant/Paralegal
General Dynamics Canada May 2011 - Present
The University of British Columbia September 2007 - April 2011
The University of British Columbia May 2010 - August 2010
A&W Food Services of Canada June 2009 - August 2009
City of Salmon Arm May 2007 - August 2007
Education
The University of British Columbia 2007 — 2011
BASc, Electrical Engineering
Pepperwood Restaurant Group May 2015 - Present
The Pier Cafe & Pub May 2014 - August 2014
Mosaic Sales Solutions May 2014 - August 2014
Match Marketing Group March 2014 - May 2014
Fraticelli's Italian Bar and Grill August 2013 - November 2013
Shoppers Drug Mart January 2011 - August 2013
A&W Food Services of Canada May 2009 - November 2010
Skills
Time Management, Team Leadership, Creative Writing, Motivated self-starter, Communication Skills, Leadership, Public Speaking, Microsoft Word, Microsoft Excel, Microsoft Office, PowerPoint, Marketing, Retail, Inventory Management, Social Networking, Customer Service, Teamwork, Merchandising, Customer Satisfaction, Data Entry, Event Planning, Social Media Marketing, Social Media, Critical Thinking, Sales, Cashiering, Fundraising, Coaching
Education
Ryerson University 2013 — 2017
Bachelor of Arts (BA), Professional Communication
Concordia University 2012 — 2013
Bachelor of Arts (BA)
Nelson High School 2009 — 2012
A&W Food Services of Canada May 2009 - December 2011
Skills
Food Safety
Education
한국산업기술대학교 / Korea Polytechnic University 2001 — 2008
Metallurgical Engineering, Bachelor's degree
A&W Food Services of Canada October 2011 - Present
Weston Bakeries May 2009 - July 2009
Education
St. Lawrence College 2011 — 2012
Computer Programming
Algonquin College of Applied Arts and Technology 2010 — 2010
Computer Programmer Analyst
Winners October 2008 - Present
Avison Young Commercial Real Estate May 2012 - August 2012
A&W Food Services of Canada January 2006 - September 2009
Skills
Punctual, Trustworthy, Managed Money, Meeting Deadlines, Responsible, Quick Learner, Organized, Time Management, Problem Solver, Research Skills, Flexible, Planning, Microsoft Office, Research, Fast Learner, Project Planning, Flexibility, Social Media, Customer Service, Budgets, Teamwork, Public Relations
Education
Humber College 2009 — 2013
Bachelor's degree, Bachelor of Apllied Business- E-Business Marketing
St. Micheal Catholic Secondary Schol 2004 — 2007
Infinity Ventures Inc. September 2003 - Present
CIBC September 1996 - August 2003
A&W Food Services of Canada May 1995 - August 1996
Skills
Restaurant Management, Personal Financial...
Education
Alpina School of Hotel Management, Parpan, Switzerland 1988 — 1990
Diploma, Hotel and Restaurant Management
St. Xavier's College 1985 — 1988
Dovre Import & Export Ltd April 2009 - Present
Chrisco Hampers 2005 - 2008
A&W Food Services of Canada March 2000 - June 2005
Skills
Organizational..., Balanced Scorecard, Warehouse Layout, Time Management, Strategic Planning, Excel, Soft Skills, Problem Solving, Relocations, Distribution, Inventory Management
Education
Supply Chain Management Association 2011 — 2014
Supply Chain Management Professional (SCMP) Designation, Supply Chain Management
Capilano University 1997 — 2005
Bachelor of Business Administration, Marketing/Marketing Management, General
Vancouver Aquarium July 2011 - Present
--Self employed April 2010 - August 2011
Intrawest October 1998 - March 2010
White Spot February 1997 - September 1998
A&W Food Services of Canada 1989 - 1997
Hudson's Bay Company 1986 - 1989
Education
The University of British Columbia
Bachelor Arts
The Lowe-Martin Group January 2014 - Present
The Lowe-Martin Group July 2013 - January 2014
Lowe-Martin Group April 2012 - June 2013
Lowe Martin Group December 2008 - April 2012
Resolve Corporation January 2007 - August 2008
IKEA of Canada June 2001 - December 2006
A&W Food Services of Canada August 1989 - March 2001
Skills
Project Management, Customer Service, Strategic Planning, Operations Management, Security, Customer Satisfaction, Succession Planning, Loss Prevention, Management, Strategy, Coaching, Occupational Health, Change Management, CRM, Leadership, Process Improvement, Manufacturing, Facilities Management, Team Building, Project Planning, Team Leadership, Continuous Improvement, Training, Program Management, Performance Management
Education
Algonquin College of Applied Arts and Technology
A&W Food Services of Canada August 2012 - Present
A&W Food Services of Canada Inc, August 2005 - July 2012
A&W Food Services of Canada July 2000 - August 2005
A&W Food Services of Canada 1995 - 2000
A&W Food Services of Canada 1990 - 1995
A&W Food Services of Canada 1986 - 1990
Skills
Restaurants, Marketing, Franchising, Marketing Strategy, Public Speaking, Team Building, Sales, Management, Hospitality, Retail, Market Planning, Marketing Communications, Leadership, Social Media Marketing, Market Research
Education
Ivey Business School at Western University 2003 — 2005
MBA, General Management
Humberview
A&W Foodservices June 2008 - Present
A&W Food Services of Canada 2008 - Present
A&W Foodservices 2008 - Present
HMSHost January 2005 - May 2008
MR.SUB January 2001 - January 2005
Beef Information Centre May 1999 - September 2000
McCain Foods May 1992 - May 1999
Skills
Sales Management, Direct Marketing, Operations Management, Team Building, Customer Satisfaction, Marketing, Marketing Strategy, Sales, Customer Service, Management, Retail, New Business Development, Leadership, Food, Time Management, Hospitality, Inventory Management, P&L
Education
Humber College 1982 — 1984
Business Administration, Marketing
Keiller Mackay Collegiate
Association of Corporate Counsel December 2014 - Present
Vision Critical Communications May 2008 - Present
Association of Corporate Counsel May 2012 - December 2014
A&W Food Services of Canada December 2005 - April 2008
Goodmans LLP March 1999 - December 2005
Clark Wilson LLP 1997 - 1999
Skills
Intellectual Property, Contract Negotiation, Research, Negotiation, Corporate Law
Education
York University - Osgoode Hall Law School 2000 — 2001
LLM, Masters of Law - Internet
The University of British Columbia 1992 — 1995
LLB, Law
McGill University 1989 — 1992
B.Comm, Finance, International Business
Famoso Neapolitan Pizzeria January 2015 - Present
Browns Restaurant Group January 2014 - December 2014
Omicron January 2010 - November 2013
Bunting Coady Architects September 2007 - October 2009
A&W Food Services of Canada May 2003 - August 2007
CMS Design Group January 1999 - May 2003
Skills
Space Planning, Interior Design, Revit, BIM, Submittals, Design Research, LEED AP, Sustainable Design, Rendering, AutoCAD, Residential Design, LEED, Furniture, AutoCAD Architecture, Architectural Design, Construction Drawings, FF, Interior Architecture, Space planning, Space-planning
Education
The American College For the Applied Arts 1991 — 1994
Bachelor of Applied Arts in ID, Interior Design
Ryerson University 1990 — 1992
Associates degree in Hospitality and Tourism Management, Hospitality Administration/Management
A&W Food Services of Canada August 2003 - Present
Gemcom Software International August 1997 - May 2003
South Pacific Resouces July 1996 - August 1997
Western Stevedoring July 1993 - June 1996
Westar Group Ltd June 1990 - June 1993
KPMG 1986 - 1990
Education
The University of British Columbia 1979 — 1986
B.Comm, Accounting
A&W Food Services of Canada 2010 - Present
The Cross September 2009 - April 2010
Prospera Credit Union 2004 - 2008
Starbucks 2002 - 2004
Skills
Customer Service, Space planning, Microsoft Office, Photoshop, AutoCAD, Illustrator, Project Management, Photography, Project Planning, SketchUp, Event Planning, Time Management, Graphic Design, Microsoft Word, Interior Design, Space Planning
Education
British Columbia Institute of Technology 2006 — 2009
Diploma, Interior Design
University College of the Fraser Valley
General Studies
Achievers January 2014 - Present
Independent Consultant June 2013 - December 2013
Ritchie Bros. Auctioneers November 2011 - May 2013
Ritchie Bros. Auctioneers November 2010 - November 2011
Ritchie Bros. Auctioneers June 2010 - October 2010
A&W Food Services of Canada March 2010 - May 2010
Education
University of Toronto - Ontario Institute for Studies in Education 2015 — 2015
Certificate, Adult Learning & Development
British Columbia Institute of Technology 2008 — 2010
Diploma, Human Resources Management
A&W Food Services of Canada July 2013 - Present
A&W Food Services of Canada April 1997 - Present
Skills
Customer Service, Food, Food, Food Service, Franchising, Income Statement, Marketing, P, Restaurants, Retail, Sales, Team Building
Education
Concordia University 1990 — 1993
Business/Commerce, General
A&W Food Services of Canada September 2015 - Present
A&W Food Services of Canada August 2011 - September 2015
A&W Food Services of Canada April 2010 - August 2011
RPMC Europe Ltd. February 2010 - February 2010
Hansen Industries August 2009 - October 2009
Education
Queen's University 2005 — 2009
B.COM, International Business
A&W Food Services of Canada September 2011 - Present
A&W Food Services of Canada March 2011 - September 2011
Algonquin College September 2007 - April 2010
A&W Food Services of Canada August 2005 - August 2007
Skills
Recruiting, Teamwork, Employee Relations, Customer Service, Team Leadership, Training, Microsoft Office, Leadership, Microsoft Excel, PowerPoint, Inventory Management, Microsoft Word, Management, Retail, Team Building
Education
Algonquin College of Applied Arts and Technology 2007 — 2010
Advanced Business Administration Diploma, Human Resources
A&W Food Services of Canada June 2005 - Present
A&W Food Services of Canada June 2002 - July 2005
A&W Food Services of Canada June 1999 - June 2002
MPR Teltech 1988 - April 1993
Skills
Customer Service, Marketing, Management, Marketing Strategy
Education
Capilano University 1997 — 2007
Bachelor of Business Administration (BBA), HR & Marketing
Alliance iCommunications Inc. June 2013 - Present
Transcom Adjustment Committee February 2013 - June 2013
Transcom April 2008 - January 2013
A&W Food Services of Canada March 2000 - February 2008
Stream Global Services January 2005 - June 2007
Skills
Call Centers, Call Center, Coaching, Workforce Management, Human Resources, Recruiting, ADP Payroll, Microsoft Office, CompTIA A+ Certification, Management, Budgets, Team Management, Teamwork, Training, Microsoft Word, Customer Satisfaction, Performance Management, Microsoft Excel, Team Leadership, Outlook, Customer Retention, BPO, Employee Training, Customer Experience, Employee Engagement, HRIS, Employee Relations, Leadership, System Administration, Customer Service, CRM, Time Management, Payroll, Vendor Management, Talent Acquisition, Onboarding, Interviews, Hiring
Education
Fanshawe College 2011 — 2014
Human Resources Management and Services
Sir Frederick Banting Secondary School 1996 — 2001
A&W Food Services of Canada January 2013 - Present
A&W Food Services of Canada Inc. January 2013 - Present
A&W Food Services of Canada March 2003 - December 2012
Skills
Restaurants, Food Service, Food & Beverage, Restaurant Management, Franchising, Customer Service, Hospitality, Event Planning, Team Building, Food, Event Management, Retail, Leadership, Inventory Management, Public Speaking, Management, Marketing
Education
Queen's University 1999 — 2001
Master of Business Administration (M.B.A.)
Queens University Canada 1999 — 2001
Master of Business Administration (M.B.A.)
CENTURY 21 SAKMAR September 2000 - Present
ROCHESTER MANUFACTURING May 1993 - June 1998
LIFETIME DOORS April 1989 - June 1991
Dunham's Sports August 1985 - 1989
A&W Food Services of Canada 1983 - 1985
Skills
Microsoft Office, Windows, Microsoft Word, English, Microsoft Excel, PowerPoint, Customer Service, Research, Data Entry, Administration, Administrative..., Outlook, Time Management, Access
Education
Madonna University
Liberal Arts and Sciences/Liberal Studies
NATIONAL INSTITUTE OF TECHNOLOGY MICHIGAN
Business Administration and Management, General
Clintar Landscape Management, Ottawa Office November 2010 - April 2011
Denny's May 2010 - August 2010
Med Motors March 2009 - January 2010
A&W Food Services of Canada January 2008 - February 2009
Wendys International April 2007 - December 2007
Michaels Stores, Inc. September 2006 - December 2006
Kirby Company May 2006 - June 2006
Sitel January 2006 - April 2006
Education
Algonquin College of Applied Arts and Technology 2003 — 2005
2 year Diploma, Enterprise Networking Specialist
Algonquin College of Applied Arts and Technology 2002 — 2003
2 year Diploma, Robotics
Osgoode Township High School 1998 — 2002
High School
A&W Food Services of Canada 2009 - 2011
ECMM Solutions Canada 2008 - 2008
Sheraton Taipei Hotel 2003 - 2005
Education
Certified General Accountants 2008 — 2013
CGA, Accounting
The University of British Columbia / UBC 1999 — 2003
B.A.
Commex Group Manufacturing Inc. November 2014 - July 2015
Roseland Produce May 2012 - November 2014
Russell Food Equipment March 2012 - May 2012
Spin Dessert Cafe (Yonge and Eglinton) June 2011 - December 2011
A&W Food Services of Canada July 2007 - February 2011
Trident Banquet Hall October 2003 - August 2007
COMMEX GROUP MANUFACTURING INC March 1999 - September 2003
Skills
Consultative Selling, Management Consulting, Food Safety, Food Industry, Food & Beverage, Food Processing, Food Service, Hospitality, Hospitality Industry, Hospitality Management, Selling, Equipment Selection, Equipment Installation, Sales Management, Sales, Territory Development, Territory Account..., Food Service Operations
Education
Humber College 1995 — 1998
Business Administration and Professional Golf Management, Hospitality
Humber College 1993 — 1995
Hospitality Management, Hotel and Restaurant Management
Gordon Food Service - Canada October 2012 - Present
Islamic Relief Canada August 2009 - December 2010
Quixtar Canada November 2007 - December 2008
A&W Food Services of Canada May 2006 - August 2008
Skills
Customer Service, Accounting, Project Planning, QuickBooks, Budgets, Management, Financial Reporting, Microsoft Office, Financial Analysis, Microsoft Word, Internal Controls, Time Management, Microsoft Excel
Education
Certified General Accountants of Ontario 2011 — 2015
Accounting
McMaster University 2005 — 2009
Honours Commerce, Accounting, Economics
Canada Scaffold Supply Co. Ltd. August 2012 - Present
A&W Food Services of Canada September 2007 - December 2011
Skills
Civil Engineering, Construction, AutoCAD, Revit, Construction Management, Process Scheduler, LEED, Concrete, Road, Microstation, Primavera P6, Drainage, Bridge, Structural Engineering, MS Project, Structural Analysis, Project Estimation
Education
British Columbia Institute of Technology 2010 — 2012
Civil Engineering Technologists, Civil Engineering
A&W Food Services of Canada September 2011 - Present
Pharmacy Bessner chez Zellers June 2007 - April 2011
Skills
Drawing, Painting, Fashion, Teamwork, Time Management, Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Social Media, Cashiering, Microsoft Excel
Education
Dawson College 2006 — 2010
DEC, Creative Arts: Literature
Future Shop May 2013 - Present
Student Works Painting December 2011 - September 2012
Subway February 2011 - November 2011
A&W Food Services of Canada March 2010 - September 2011
Capello Audio 2010 - 2010
SAMIR GROUP June 2008 - August 2008
Skills
Time Management, Teamwork, Customer Service, Team Leadership, Marketing, Java, C++, Objective-C, iOS Development, VHDL, Matlab, Scheme, Prolog, Go, Python, Computer Architecture
Education
University of Ottawa / Université d'Ottawa 2011 — 2016
BASc Electrical Engineering, BSc Computing Technology, Physics, Electronics, Mathematics, Communications
Lester B. Pearson Catholic High School 2009 — 2011
Sears Holdings Corporation September 2011 - Present
A&W Food Services of Canada March 2009 - November 2009
Michigan State University February 2008 - August 2008
Education
Davenport University 2009 — 2011
Associates Degree, Business management
Rasmussen College September 2011 - December 2012
NDLC Elementary September 2011 - July 2012
A&W Food Services of Canada July 2008 - August 2009
Skills
Military Training, Customer Service, Social Media Marketing, Microsoft Office, Microsoft Excel
Education
Rasmussen College 2011 — 2012
Paralegal AAS, Legal Assistant/Paralegal
Martin's College of Cosmetology 2006 — 2007
State Certification, Beautician
Bob Evans February 2011 - Present
A&W Food Services of Canada May 2001 - December 2007
Skills
Restaurant Management, Restaurants, Food Service, Food & Beverage, Labor Control, Food, Serve Safe Certified, New Restaurant Openings, Food Safety, Hospitality, Cooking, ServSafe
Education
Oakland University 2002 — 2007
Bachelor of Science (BS), Restaurant/Food Services Management
The Keg Steakhouse and Bar September 2011 - Present
A&W Food Services of Canada November 2009 - July 2011
McDonald's Corporation May 2006 - October 2009
Education
The University of British Columbia 2011 — 2014