Bell Technical Solutions
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Bell Technical Solutions Employees
Hydro Québec May 2014 - Present
Bell Technical Solutions February 2011 - May 2014
Bell Technical Solutions May 2010 - January 2011
Bell Technical Solutions March 2009 - April 2010
Adecco Québec September 2006 - January 2009
Juste pour rire (France) April 2006 - August 2006
Skills
Talent Acquisition, Recruiting, Human Resources, Technical Recruiting, Employee Benefits, Taleo, SAP, Microsoft Office
Education
Champlain College, Saint-Lambert 2011 — 2011
English Second Language Course - Advanced
2005 — 2006
Certificat, Gestion des ressources humaines
2001 — 2004
Baccalauréat, Administration des Affaires
United Food and Commercial Workers Canada Local 175 & 633 January 2014 - Present
Mathews, Dinsdale & Clark LLP August 2012 - June 2013
Mathews, Dinsdale & Clark LLP May 2011 - August 2011
Government of Ontario September 2008 - June 2009
McMaster University September 2007 - May 2008
Bell Technical Solutions April 2004 - September 2006
Bell October 2002 - September 2003
Skills
Employment Law, Legal Research, Legal Writing, Labour Law, Mediation, Negotiation, Administrative Law, Alternative Dispute..., Legal Documents, Legal Advice, Dispute Resolution, Litigation, Courts, Corporate Law, Civil Litigation
Education
York University - Osgoode Hall Law School 2009 — 2012
Doctor of Law (J.D.)
McMaster University 2007 — 2008
Master of Arts (M.A.), Work and Society (Labour Studies)
York University 2003 — 2007
Honours Bachelor of Arts (Hons. B.A.), Political Science and Labour Studies
CH2M HILL April 2013 - Present
Bell Technical Solutions May 2011 - March 2013
Corporate and General Liquidators November 2009 - May 2011
Mandarin Golf and Country Club April 2006 - August 2009
Skills
Account Management, Analysis, Budgets, Change Management, Coaching, Cold Calling, Construction, Contract Negotiation, Customer Satisfaction, Customer Service, Data Analysis, Environmental Awareness, Event Planning, Leadership, Management, Marketing, Microsoft Excel, Microsoft Office, Microsoft Word, Negotiation, New Business Development, Operations Management, PowerPoint, Project Management, Project Planning, Public Speaking, Recruiting, Research, Sales, Sales Management, Social Media, Strategic Planning, Team Building, Team Leadership, Teamwork, Telecommunications, Time Management, Training
Education
Bishop's University 2004 — 2009
Bachelor of Arts (BA), Environmental studies and Geography
Bishop's University
Bachelor of Arts (B.A.), Environmental Studies and Geography
Orange Red Painting March 2013 - Present
Bell Technical Solutions June 2011 - March 2013
Angus Glen Golf Club September 2003 - March 2011
Skills
Customer Service, Microsoft Office, Event Management, Hospitality, Event Planning, Microsoft Word, Budgets, Microsoft Excel, Team Leadership, Marketing, Social Networking, Strategic Planning, Social Media
Education
Lakehead University 2013 — 2014
Bachelor of Education (B.Ed.), primary / junior division, kindergarten - grade 6
York University 2008 — 2010
bachelor’s in environmental studies, Environmental studies with policy focus
gsi electronique inc. January 2014 - Present
CAE February 2013 - January 2014
Videotron April 2011 - December 2011
Bell Technical Solutions April 2008 - May 2009
Skills
Electronics, Engineering, C, C++, PIC Assembly, Delphi, Electrical Engineering, ARM, ARM7, ARM Cortex-M3, RTOS, eCos, AVR, Atmel AVR, Arduino, Microchip, Microchip PIC, VHDL, CPLD, FPGA, Eagle PCB, PCB design, Soldering, Microsoft Office, Manufacturing, Product Development, Project Management, Microsoft Excel, Customer Service, Strategic Planning, Sales Management, Negotiation, Process Improvement, Matlab, Product Management, Embedded Systems, Programming
Education
Université du Québec - Ecole de Technologie supérieure 2009 — 2013
Bachelor's degree, Electrical and Electronics Engineering
Cégep du Vieux-Montréal 2006 — 2009
Diplôme d'Études Collégiales, Electrical, Electronics and Communications Engineering
Allstate Canada December 2012 - Present
Rogers Communications February 2012 - December 2012
Netricom Inc. February 2010 - February 2012
Tricrest Professional Services October 2008 - January 2010
Bell Technical Solutions January 2007 - October 2008
Bell Technical Solutions February 2007 - December 2007
Bell Technical Solutions September 2006 - February 2007
Skills
Risk Management, Forecasting
Education
University of Toronto 2001 — 2004
Honours Bachelor of Arts, Specialist in Sociology; Psychology
Sheridan College
Ericsson Canada Inc. April 2011 - Present
Bell Technical Solutions January 2011 - March 2011
Smart Communications, Inc. October 2006 - September 2010
Olympus Optical Technology Phils, Inc. February 2006 - October 2006
Skills
Transmission, 2G, UMTS, 3G, GSM, BSS, GPRS, SS7, WCDMA, Computer Network..., Microwave, RAN, SDH, RF, LTE
Education
University of San Carlos 2000 — 2005
Bachelors, Electronics and Communications Engineering
Ryerson University
Bell Technical Solutions June 2015 - Present
Centra Industries Inc February 2014 - January 2015
Babcock & Wilcox March 2012 - November 2013
Babcock & Wilcox Canada, Ltd. September 2010 - December 2010
A&W Food Services of Canada November 2006 - August 2009
Snowbear Limited January 2008 - August 2008
Skills
Solidworks, AutoCAD, Engineering, Machining, Automation, Visual Basic, CNC Programming, Microsoft Office, MS Project, Troubleshooting, CAD, Project Management, Software Documentation, PLC Programming, Lean Manufacturing, SolidWorks, Web Design, JavaScript, Web Development, CSS, C++, HTML
Education
Seneca College of Applied Arts and Technology 2014 — 2018
Bachelor of Technology (B.Tech.), Software Development
Conestoga College 2008 — 2011
Mechanical Engineering: Robotics & Automation
Bell Technical Solutions February 2015 - August 2015
Toronto Roller Derby August 2010 - June 2015
Embrace The Difference January 2014 - January 2015
REEDS Jewelers August 2014 - November 2014
Solidifi April 2014 - May 2014
TJX Canada/Winners Merchants International L.P. January 2013 - December 2013
Sexual Education Center at University of Toronto September 2011 - April 2012
Hodgson Russ LLP May 2011 - August 2011
Leadership Within, Inc May 2010 - May 2011
Computer Task Group May 2008 - September 2008
Skills
Microsoft Office, PowerPoint, Editing, Sales, Research, Organizational..., Management, Social Media, Microsoft Excel
Education
SUNY Buffalo Law School 2015 — 2018
Juris Doctor (J.D.)
University of Toronto - Rotman School of Management 2007 — 2012
Bachelor of Commerce (B.Com.), Specialist in Management. Minor in Psychology and Economics
Nichols School 2004 — 2007
High School
Bell Technical Solutions January 2014 - Present
Sodexo Canada August 2012 - April 2013
Lowe's Home Improvement 2011 - 2013
Skills
Music Programming, Radio Broadcasting, Radio Announcing, Radio Producing, Radio Programming, Radio Host, Adobe Audition
Education
Fanshawe College 2011 — 2013
OCD, Broadcast: Radio
Remedy Season Two Inc. May 2014 - Present
Loblaw Companies Limited February 2013 - Present
Bell Technical Solutions January 2011 - November 2011
Microsoft Store October 2009 - June 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Photoshop, Film Production, Video Production, Video Editing, Digital Photography, Office Administration, PowerPoint, Research, Social Media, Teamwork, Final Cut Pro, Photography, Customer Satisfaction, Creative Writing, Editing, Video, Time Management
Education
Trebas Institute 2011 — 2012
Diploma, Cinematography and Film/Video Production
York University 2008 — 2009
Film & Writing Courses
Centennial College 2003 — 2006
Ontario College Advanced Diploma, Hospitality and Tourism Administration
Bell Technical Solutions April 2015 - Present
Challenger Motor Freight Inc November 2014 - April 2015
Challenger Motor Freight Inc June 2014 - November 2014
TSC STORES LP, Corporate Office, London Ontario April 2012 - June 2014
TSC STORES LP, Corporate Office, London Ontario April 2009 - June 2014
University of Western Ontario October 2006 - April 2010
King’s University College at the University of Western Ontario May 2006 - September 2008
The Children's Place September 2005 - April 2006
F.G.Bradley's September 2004 - August 2005
Skills
Scriptwriting, Film Editing, Forklift Operation, Podcasting, Microsoft Office, Management, Video Production, Customer Satisfaction, Customer Service, Time Management, Writing, Inventory Management, Reach Truck Operation, Creative Writing, Leadership
Education
Western University 2007 — 2010
Bachelor of Arts (B.A.), English Language and Literature/Letters, B+
Humber College 2003 — 2005
Bachelor of Arts (B.A.), Comedy Writing and Performing, A
Pan Am/Para Pan Am Games July 2015 - August 2015
The Home Depot Canada April 2015 - July 2015
Bell Technical Solutions April 2014 - August 2014
St. Michael's Hospital May 2013 - August 2013
Skills
Customer Service, Computer Hardware, Computer Repair, Customer Interaction, Operations Management, Networking, Troubleshooting, Software Documentation, Customer Satisfaction, Windows, Time Management, Microsoft Office, Teamwork, Windows 7, Team Leadership
Education
Seneca College of Applied Arts and Technology 2012 — 2015
Computer Engineering Technology
Cedarbrae Collegiate Institute 2008 — 2012
Information Technology
Bell July 2014 - Present
Ballance Display June 2012 - June 2013
Ballance Display October 2008 - May 2012
Bell Technical Solutions May 2006 - September 2008
Bell Technical Solutions May 2003 - April 2006
Bell Technical Solutions January 2002 - April 2003
Bell Technical Solutions March 1997 - December 2001
Skills
Team Building, Account Management, Telecommunications, Operations Management, Call Center, Call Centers, Sales Management, Trade Shows, Cross-functional Team..., Management, CRM, Team Leadership, Leadership, Training, B2B, Sales, Strategic Planning
Education
Ryerson University 1994 — 1997
Business Administration & Information Management, Business
Wind Mobile Canada March 2012 - Present
WIND Mobile January 2012 - March 2012
Bell Technical Solutions January 2011 - April 2011
Etisalat Telecom December 2008 - May 2010
Sasken Technologies October 2005 - November 2008
Bonsai Wireless August 2004 - September 2005
United Telecoms Limited June 2001 - July 2004
Skills
GSM, CDMA, UMTS, LTE, Project Implementation, Network Operations, Cisco, NOC, Core Network, Nortel, WCDMA, OSPF, RNC, 4G, Huawei M2000, NSN, Dragonwave, IBM Tivoli, Citrix, NetAct, Cacti, PRTG, Netcool, MPR, HLR, Alcatel, USSD, SMSC, Node B, NEC, TeMIP, MSS, Team Management, HID, UTRAN, CCNA, STM, SDH, DWDM, Cisco Certified, Tekelec STP, MPLS VPN, Computer Network..., 3G, GPRS
Education
Mahatma Gandhi University 1997 — 2001
BS
Higher Secondary School,Kerala 1995 — 1997
Higher Secondary Certificate
Govt. High School ,Adimaly ,Kerala, India 1995 — 1995
Secondary School Leaving Certificate
Circuit Court of Cook County January 2014 - July 2014
Bell Technical Solutions October 2010 - December 2012
Rogers Communications April 2009 - October 2010
Skills
Legal Research, Legal Writing, Westlaw, Lexis, Litigation, Courts, Criminal Law, Legal Issues, Research, Legal Assistance, Moot Court, Torts
Education
The John Marshall Law School 2012 — 2015
Doctor of Law (J.D.)
University of Waterloo 2005 — 2010
Bachelor of Arts (BA), Legal Studies
Bell Technical Solutions February 2010 - Present
Fleming Communications Inc October 2007 - February 2010
Skills
Telecommunications, VoIP, Cabling, Telephony, Troubleshooting, Wireless, Fiber Optics, Routers, Software Installation, Wireless Networking, IP, Networking, Technical Support, Ethernet, LAN-WAN
Education
Algonquin College of Applied Arts and Technology
Sir Wilfred Laurier S.S
Air Canada March 2015 - Present
Air Canada October 2012 - February 2015
Bell Technical Solutions May 2011 - July 2012
Randstad June 2010 - July 2011
Sheraton Laval February 2007 - April 2010
Skills
Talent Acquisition, Employee Relations, Recruiting, Performance Management, Interviews, Talent Management
Education
Université de Montréal 2009 — 2012
KE Electrical October 2014 - Present
Algonquin College September 2014 - Present
Homesense September 2012 - December 2014
TD Wealth Management May 2013 - May 2014
Bell Technical Solutions August 2013 - November 2013
Algonquin College September 2011 - May 2013
Clear Ottawa Windows June 2010 - November 2011
Take 5 Catering May 2007 - June 2009
Skills
Microsoft Office, Microsoft Word, PowerPoint, Windows, Microsoft Excel, Customer Service, Photoshop, English, Outlook, AutoCAD, HTML, Electrical..., Research, C++, Teamwork, Public Speaking, Soldering, Budgets, Electronics, Troubleshooting, C, Matlab, Access
Education
Algonquin College of Applied Arts and Technology 2012 — 2013
Advanced Diploma of Technology and Construction Execllence, Electrical Engineering Technologist
Algonquin College of Applied Arts and Technology 2010 — 2012
Diploma of Technology and Construction Excellence, Electrical Engineering Technician
St. Pius X 2006 — 2010
High School Diploma
Bell Technical Solutions January 2015 - Present
Staff Management SMX August 2014 - December 2014
GoodLife Fitness August 2006 - August 2014
GoodLife Fitness January 2014 - March 2014
GoodLife Fitness October 2013 - December 2013
Mexx Canada Company April 2011 - January 2012
TristanStyle.com October 2009 - December 2010
Skills
Wellness, Event Planning, Customer Service, Fitness Training, Fitness, Personal Training, Coaching, Time Management, Recruiting, Nutrition, Training, Public Speaking, Social Networking, Employee Training, Leadership Development, Human Resources, Leadership, Onboarding, Interviews, Management
Education
Humber College 2013 — 2013
Post Graduate Certificate, Human Resources Management/Personnel Administration, General
York University 2009 — 2012
Bachelor of Arts (BA), Psychology
McMaster University
Sheridan College 2005 — 2007
Certificate, General Arts and Science, 3.84
Faocommunik June 2011 - Present
Bell Technical Solutions March 2015 - September 2015
Standard Life 2009 - 2011
Société de transport de montréal 2007 - 2009
Bell Business Solutions 2002 - 2006
Different Communication/Ad Agencies (Draft FCB, DesArts and Apex) January 1995 - December 2002
Skills
Corporate Communications, Internal Communications, Project Management, Marketing Communications, Communications Planning, Strategic Communications, Public Relations, Marketing, Journalism, Advertising, Media Relations, Social Media Marketing, Social Media, Event Management, Facebook, Microsoft Office, Photoshop, Writing, PowerPoint, Online Marketing, Word processing, InDesign, Contenu web
Education
Université du Québec à Montréal 1992 — 1995
BAA, Business Management
Université de Montréal 2005 — 2008
Certificate, Public Relations
Collège Bart
College Diploma, Social Media Management
Dawson College 1996 — 1998
Diploma in Commercial Photography
Markem-Imaje February 2014 - Present
Jacuzzi Hot Tubs of Ontario September 2013 - February 2014
NCR Corporation March 2007 - September 2013
Bell Technical Solutions May 2006 - March 2007
Allspark Electrical January 2006 - May 2006
Skills
Troubleshooting, Computer Hardware, Technical Support, Software Installation, Hardware, XP, Windows 7, Printers, Servers, Service Delivery, Field Service, Maintenance, Electronics, Testing, DSL, Integration, Laptops
Education
Conestoga College 2004 — 2006
Electronic Engineering Technican
MMC Packaging Ltee August 2012 - Present
Bell Technical Solutions April 2007 - September 2012
PACCAR January 2012 - April 2012
Hopital Cité de la santé de Laval May 2011 - December 2011
Nova Bus April 2010 - August 2010
Skills
Microsoft Office, C++, C, Excel, Matlab, Manufacturing, Engineering, Continuous Improvement, Automation
Education
Université du Québec - Ecole de Technologie supérieure 2008 — 2012
BS, Génie de la production automatisée
Collège Ahuntsic 2004 — 2008
Technique en génie électrique
Bell Technical Solutions March 2008 - Present
Toronto District School Board April 1989 - October 2004
Skills
Human Resources, Employee Relations, Employee Engagement, Performance Management, Recruiting, HR Policies, Talent Acquisition, New Hire Orientations, Personnel Management, Labour Relations, Talent Management, Labor Relations, Employment Law, Coaching
Education
Sheridan College 1999 — 2001
ILCO, Institute of Law Clerks of Ontario
York University - Joseph E. Atkinson Faculty of Liberal and Professional Studies
B.A.S., Spec. Hons. Administrative Studies, Bachelor of Administratives Studies
Bell Canada January 2009 - Present
Beta Tester January 2014 - Present
Caisse d'économie des Employés en Télécommunication (Desjardins) August 2005 - Present
Bell Canada January 2009 - October 2010
Bell Canada December 1998 - January 2009
Bell Technical Solutions April 1997 - September 1997
Skills
Telecommunications, PMP, Project Management, Team Leadership, SAP, IP, Leadership, Project Portfolio..., SDLC, Analysis, Télécommunications, Contract Management, Network Architecture, Risk Management, Strategic Planning, Call Centers, Networking, Telephony, Project Planning, Vendor Management, Management, Leadership d'équipe, Gestion de projet, Stratégie, Telecommunications..., Customer Oriented, Supervisory Skills, Financial Audits, Negotiation, Human Resources, health and safety, Teamwork, Strategy, Marketing, Stratégie marketing
Education
PMI 2014 — 2015
Certificat, Project Management, En cours
ICD (Institut coopératif Desjardins) 2012 — 2012
N/A, Vérification interne, Complété
Université de Montréal - HEC Montréal 2007 — 2010
N/A, Project Menagement
Institue Supérieur d'Informatique (ISI) 1997 — 1998
AEC, Mechanical Engineering Technique
Paul-Émile Dufresne 1995 — 1996
DEP, computing technique
Cegep Montmorency 1993 — 1995
N/A, Technique en Informatique
Bell Technical Solutions May 2014 - Present
AlarmForce Industries Inc. January 2012 - September 2013
Sekanyolya Security Systems Ltd August 2010 - December 2010
Medical Research Council July 2010 - September 2010
Skills
Outlook, Teamwork, Editing, Social Media Marketing, Computer Hardware, Team Leadership, HTML, Microsoft Office, Research, Soldering, Budgets, Microsoft Word, PowerPoint, Windows, Customer Service, Troubleshooting, Microsoft Excel, Time Management, Analysis
Education
Centennial College 2011 — 2014
Computer engineering and Embedded Networks, Computer Engineering, Advanced diploma
University of Liverpool 2009 — 2011
Electronics and Telecommunications, Electronics, First year
Bell Technical Solutions April 2012 - May 2013
Education
Dawson College 2007 — 2011
Electrical Technologist
Black & McDonald Limited January 2012 - Present
Black & McDonald Limited November 2011 - January 2012
Ryerson University December 2010 - November 2011
Baxter Healthcare May 2010 - September 2010
Ryerson University September 2009 - April 2010
Ryerson University I.T. Management Student Association September 2009 - April 2010
Bell Technical Solutions April 2009 - September 2009
Bell Technical Solutions April 2008 - September 2008
Omega Direct Response Inc. April 2007 - September 2007
Banting and Best Child Care June 2006 - September 2006
Skills
SDLC, Six Sigma, ERP, Troubleshooting, Computer Hardware, Administration, Teaching, System Administration
Education
Ryerson University 2007 — 2011
BCom, Information Technology
Albert Campbell C.I. 2002 — 2006
Highschool Diploma
Canada Post October 2011 - Present
89.5 fm Ciut September 2004 - Present
CCI CAREER CONNECTED INCORPORATED October 2011 - April 2012
Bell Technical Solutions March 2010 - February 2011
Rogers Communications July 2005 - January 2010
Skills
POTS, IPTV, Help Desk Management, Troubleshooting, Help Desk Support, Telecommunications, Time Management, Call Centers, Customer Service, Editing, Software Installation, Team Leadership, Analysis, Broadcast, Management, Customer Satisfaction, Technical Support, Data Entry, Routers, Computer Hardware, Databases, Servers, Access, Unix, Customer Experience, System Administration, Active Directory, Leadership, Software Documentation, Windows 7, Teamwork, DHCP, Sales, Networking
Education
Centennial College 2010 — 2012
Adv Diploma, Computer Systems Technology – Networking
John Donaldson Technical Inst. 1999 — 1999
Certificate, DC Electronics
Bell Technical Solutions April 2012 - Present
Subway August 2011 - April 2012
Abbott Point of Care June 2008 - September 2009
Tim Hortons May 2008 - August 2008
Labor Ready May 2008 - May 2008
Skills
Matlab, Verilog, Troubleshooting, Eclipse, AutoCAD, C++, Assembly, Electrical, Quality Assurance, VHDL, Pspice, Xilinx, Linux, ModelSim, HTML, DSP, Embedded Systems, Simulink, Programming, Microsoft Office, Unix, Electronics, Engineering, PCB design, Testing, Simulation, Microcontrollers, Electrical Engineering, Computer Hardware, Technical Writing, Signal Processing, FPGA, Circuit Design, Teamwork, x86 Assembly, Windows, Spectrum Analyzer, Debugging, Hardware Design, Embedded Software, Hardware, Digital Electronics, Microprocessors, Analog Circuit Design
Education
Carleton University 2013 — 2015
M.Eng, Electrical and Computer Engineering
Carleton University 2006 — 2011
B.Eng, Biomedical and Electrical, Engineering
Fountain Valley High School 2002 — 2006
Bell Technical Solutions April 2014 - September 2014
Maplejet Coding and Marking Co. September 2011 - January 2013
Skills
Microsoft Office, Manufacturing, Product Development, Electronics, Engineering, Project Management, Customer Service, Strategic Planning, New Business Development, Process Improvement, Continuous Improvement
Education
Centennial College 2008 — 2010
Engineer's degree, Automation Engineer Technology/Technician
University of Ontario Institute of Technology
Bachelor's Degree, Electrical and Electronics Engineering
National Sports August 2015 - Present
Bell Technical Solutions November 2014 - Present
Food Basics May 2007 - Present
Costco Wholesale October 2010 - January 2011
Bulk Barn April 2008 - March 2009
Skills
Inventory, Teamwork, Receivers, Stocking, On-air Experience, Radio Producing, Radio, Radio Broadcasting, On-air Hosting, Radio Host, Sales
Education
Mohawk College 2011 — 2013
Radio Broadcasting, Radio Broadcasting
Monsignor Doyle CSS 2004 — 2008
General Studies
Bell Technical Solutions February 2015 - June 2015
SDI Marketing June 2013 - September 2013
Ace Web Design June 2013 - August 2013
Upcycled Spirits Inc. January 2013 - June 2013
Skills
Java, C, MySQL, HTML, C++, Microsoft Office, SQL, Linux, Leadership, Data Warehousing, JavaScript, Microsoft SQL Server, PHP, Unix, Unix Shell Scripting, Core Java, Microsoft Excel, Management, POTS, IPTV
Education
Sheridan College 2012 — 2014
Diploma, Computer Engineering Technician, G.P.A 3.71
Charotar Institute of Technology, Changa 2008 — 2012
Bachelor's degree, Information Technology, CGPA: 7.38 on scale of 10.
Bell Technical Solutions March 2015 - Present
Com-Net December 2014 - January 2015
The State Group Inc. June 2014 - September 2014
The Federal Service for Technical and Export Control (FSTEС) of Russia October 2005 - December 2010
Skills
Telecommunications, Fiber Optics, Cabling, Troubleshooting
Education
Pearson Electrotechnology Centre 2013 — 2014
Telecommunications Installation and Repair Worker / Technicien en installation et en réparation, Telecommunications Technology/Technician, Secondary school vocational diploma / Diplôme d'Études Professionnelles
Saint-Petersburg State University Information Technologies, Mechanic and Optics (University ITMO) 2004 — 2008
Doctor of Philosophy (Ph.D.), Computer and Information Systems Security/Information Assurance
Saint Petersburg University of Humanities and Social Sciences 2000 — 2004
Master’s Degree, Information Law / Droit à l'information
Bell Technical Solutions March 2015 - Present
Pizza Twirl Inc. September 2011 - October 2013
Freshly Squeezed September 2005 - April 2010
Skills
Sales, Management, Leadership, Retail, Training, Marketing Strategy, Customer Satisfaction, Hiring, Customer Service, Strategic Planning, Microsoft Office, Sales Management, Team Building, New Business Development
Education
The Centre - Skills Development and Training 2014 — 2015
Electrical Pre-apprenticeship Training
Seneca College of Applied Arts and Technology 1998 — 2001
Computer Graphics - Technical, Computer Graphics
Bell Technical Solutions July 2014 - Present
Spectrum Event Medical Services June 2014 - Present
Southbank Dodge Chrysler Jeep May 2014 - June 2014
Spectrum Patient Services March 2012 - May 2014
Galetta Contracting Inc. June 2012 - September 2012
McIntosh Automotive Centre April 2011 - December 2011
RONA October 2008 - December 2011
Capital Dodge Chysler Ram Jeep Fiat - Ottawa January 2011 - April 2011
Skills
Customer Service, Time Management, PowerPoint, First Aid, Public Speaking, Telephone Skills, Cpr Certified, Critical Thinking, Inventory Control, Team Building, Team Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Teamwork, Sales, Training, Customer Satisfaction, Employee Training, Outlook, Telecommunications, Leadership, Medical Terminology, Coaching, CPR Certified
Education
St. Lawrence College 2011 — 2013
Primary Care Paramedic, Emergency Medical Technology/Technician (EMT Paramedic)
Notre Dame Catholic High School 2006 — 2010
Ontario Secondary School Diploma, Specialist High Skills Major in Construction
Bell Canada September 2014 - Present
Bell Technical Solutions October 2011 - September 2014
Bell January 2009 - October 2011
Skills
Workforce Management, Telecommunications, Customer Service, Call Center, Team Leadership, Team Management, Strategic Planning, Dispatching, Logistics, Call Centers, Vendor Management, Customer Satisfaction, Operations Management, Customer Experience
Education
Ivey School of Business 2012 — 2012
Executive education, Business Administration and Management, General
Niagara Institute 2006 — 2006
Executive training, Leadership
University of Montreal 1997 — 2001
Master, Économie du Travail
Bell Technical Solutions March 2012 - August 2012
Agropur August 2010 - May 2012
G4S September 2009 - January 2010
Skills
Customer Service, Problem Solving, Team Leadership, Troubleshooting, Microsoft Office, Inventory Management, Microsoft Excel, Teamwork, Maintenance & Repair, Microsoft Word, Windows, Customer Satisfaction, Management
Education
Centennial College 2009 — 2012
Police foundation
Bell Technical Solutions June 2013 - Present
Bell Technical Solutions November 2012 - May 2013
Bell Technical Solutions January 2010 - October 2012
Skills
IPTV install and repair..., Telecommunications, IP, Process Improvement, Project Planning, Troubleshooting, Call Centers, Project Management, VoIP, Vendor Management, Customer Service, Customer Experience, Wireless, Team Leadership, Team Management, Telephony, Fiber Optics, Management, DSL, Marketing
Education
Seneca College of Applied Arts and Technology 2001 — 2003
Bell Technical Solutions March 2013 - Present
B & B Alarms November 2012 - March 2013
Tip Top Tailors April 2012 - November 2012
J Edl SausagePrepped & prepared food for customers to proper cooked serving temperature Customer ser June 2009 - November 2011
Skills
PLC, Electrical Engineering, Telecommunications, Team Leadership, AutoCAD, Electric Motors, Microsoft Office
Education
Humber College 2012 — 2012
Electrical Estimating Course, Electrical Engineering Technologies/Technicians
Niagara College 2010 — 2012
Diploma, Electrical Engineering Technician
Lakeport Secondary School 2006 — 2009
OSSD, High school- General
Fastenal October 2014 - Present
Fastenal June 2011 - October 2014
Fastenal November 2009 - June 2011
Bell Technical Solutions October 1999 - January 2009
Discount Car and Truck Rental January 1999 - October 1999
Skills
Time Management, Conflict Resolution, Coaching Staff, Consultative Selling, Solution Selling, Account Management, Purchasing, Mutual Funds, Customer Focus, Customer Loyalty, Cold Calling, Merchandising, Excel, Sales Operations, Key Account Management, Selling, Microsoft Excel, Sales Process, Sales Presentations, Brand Loyalty, B2B, Sales Growth, Customer Service, Outside Sales, Sales, Direct Sales, Procurement
Education
Centennial College 1994 — 1996
Business Admin
Milton District High School
Bell Technical Solutions April 2013 - Present
Brand Momentum Inc. December 2011 - April 2013
Maple Leafs Sports and Entertainment April 2011 - September 2011
City of Pickering, Ont. Can May 2008 - April 2011
City of Pickering - Parks May 2009 - September 2010
Nestle Canada Inc May 2008 - September 2008
Nestle May 2007 - August 2007
Atlantic Packaging Inc April 2007 - May 2007
Seaton Golf & Country Club April 2005 - May 2007
Miller Waste Mills, Inc May 2006 - August 2006
Skills
Adobe Creative Suite, Customer Service, Event Planning, Leadership, Management, Marketing, Microsoft Office, Negotiation, Press Releases, Program Management, Project Management, Public Relations, Public Speaking, Sales, Sales Process, Social Media, Sports, Team Leadership, Time Management
Education
Durham College 2007 — 2010
Business, Marketing
Durham College
Business Marketing; Sales
Dynamig Manufacturing January 2014 - Present
Gaffney Electrical Solutions September 2009 - June 2013
Bell Technical Solutions May 2008 - April 2010
Lloyds Electric of Stratford June 2008 - March 2009
UBE Automotive North America January 2007 - June 2008
Skills
Project Management, Team Building, Project Planning, Engineering, Construction, Manufacturing, Team Leadership, Troubleshooting, Strategic Planning, Management, Customer Service, New Business Development, Negotiation, Budgets, Leadership, Operations Management, Sales Management, Business Development
Education
Fanshawe College 2001 — 2005
MMP, Maintenance Management Professional
Bell January 2012 - Present
Bell Technical Solutions March 2011 - January 2012
PeopleLogic - MEA August 2009 - March 2010
Tyco Electronics September 2004 - July 2007
Ericsson January 1995 - January 2004
Ericsson July 1995 - December 1999
Skills
Project Implementation, International Project..., Team Management, Telecommunications, PMP, Wireless, Project Management, Team Leadership, Business Development, Leadership, Analysis, Management, PMO, LTE, Project Planning, Risk Management, Networking, MS Project, Team Building, Integration, Training, Vendor Management, Program Management, Budgets, GSM, Cross-functional Team..., Project Portfolio..., Proposal Writing, Software Project..., Product Management, UMTS, Mobile Devices
Education
Fundação Getulio Vargas 2006 — 2007
MBA, Project Management
Universidade São Francisco 1993 — 1998
Bachelor of Science, Electronic Engineering
Bell Technical Solutions March 2011 - Present
Goobee inc October 2010 - February 2011
Corporate rent a car November 2009 - October 2010
Enterprise rent a car November 2007 - November 2009
Skills
Strong customer service..., Supervise, mentor,..., plan and actively..., Manage branch..., Ensure dissemination of...
Education
Bell plant school 2011 — 2012
Traid, Fiber networking, cableing, DSL and TV, trade
Humber College 2002 — 2006
Liberal Arts and Science Diploma and Liberal Arts and Science Certificate, Liberal Arts and Sciences/Liberal Studies, graduated
Kuwait International English School 2000 — 2000
IGCSE and AS levels
Sheridan College
home inspections, home inspections, present
Epic Technical Solutions Inc. November 2014 - July 2015
Bell Technical Solutions May 2014 - September 2014
Ontario Public Service March 2014 - May 2014
Waseela for Technology Consultations February 2012 - February 2013
Integrated Networks October 2005 - February 2012
Mitek October 2005 - October 2006
Skills
CCNA, Data Center, Cisco Technologies, Cisco Nexus, Switches, Routers, Telecommunications, Network Security, Firewalls, MPLS, CCNP, Routing, WAN, Troubleshooting, VPN, Networking
Education
C & E American University Institute 2001 — 2005
Bachelor of Applied Science (BASc), Computer Science
Bell Technical Solutions July 2014 - Present
Wild Wings September 2011 - June 2014
Skills
Microsoft Office, Windows, Troubleshooting, Customer Service, Java, HTML, Linux, Networking, SQL, JavaScript
Education
Sheridan College 2011 — 2013
Computer System Technician -Software Engineerig
Punjab Technical University 2006 — 2010
Bachelor of Technology (B.Tech.), Computer Science
Punjab Technical University 2006 — 2010
Punjab Technical University
Axium inc. October 2014 - Present
Geosports November 2013 - Present
M20 Intelligence Numérique November 2012 - November 2014
KeyApp Mobile Technologies November 2013 - May 2014
PCO Innovation January 2012 - March 2013
Génie informatique April 2011 - November 2012
Rouge et Or September 2011 - November 2011
Bell Technical Solutions March 2006 - April 2011
Escuela Politécnica Nacional June 2007 - August 2007
Skills
Linux, Programming, WordPress, Web Applications, PHP, jQuery, JavaScript, Bootstrap, HTML5, CSS, LESS, SASS, Python, Pyramid, Nginx, Apache, Web Services, MongoDB, SQL, MySQL, Microsoft SQL Server, Mobile Applications, Appcelerator, Java, C++, C, VPN, Windows, ENOVIA LCA, CAA, TCP/IP, Microsoft Office, VBA, VB.NET, ASP.NET, C#, Crystal Reports, SharePoint, Microsoft Excel, Access
Education
Université Laval 2007 — 2012
Baccalauréat, Génie Informatique
Cégep Saint-Laurent 2003 — 2007
DEC, Technologie de l'électronique, Télécommunications
École internationale de Laval
École internationale de Laval
Bell Technical Solutions January 2013 - Present
Skills
Disaster Recovery, ERP, VMware, ITIL, DES, SharePoint, Virtualization, Architectures, Project Planning, Data Center, Software Documentation, Active Directory, Windows, Infrastructure, Information Technology, IT Management, Integration, Vendor Management, Security, IT Service Management, Networking, Architecture
Education
Concordia University 1988 — 1991
Baccalauréat, Sciences Économique
Hydro Québec September 2012 - October 2013
Bell Technical Solutions 2012 - 2012
Skills
Human Resources
Education
Accréditation CRHA 2011 — 2011
University of New Brunswick 2011 — 2011
English Language Program (Explore)
Université du Québec à Montréal 2008 — 2011
Baccalauréat, Gestion des Ressources Humaines
Bell Technical Solutions December 2014 - Present
Allied Telesis January 2012 - December 2012
Sky Cable July 2010 - January 2012
Questronix Corporation January 2009 - March 2009
Skills
CCNA, Keyboard Skills, Microsoft Office, Windows XP Pro, Windows 7, Linux, IXIA, OSPF, VoIP, Switches
Education
Mapua Institute of Technology 2004 — 2009
Bachelor of Science (B.S.), Electrical, Electronics and Communications Engineering
Bell Technical Solutions March 2001 - Present
ABB January 1999 - March 2001
Skills
Cabling, Fiber Optics, POTS, Telephony, Telecommunications, Optical Fiber, VoIP, DSL, Troubleshooting, IP, Switches, Routers, Wireless, Wireless Networking, Cisco Technologies
Education
Humber College
Sheridan College
Rogers Communications August 2011 - Present
Bell Technical Solutions April 2005 - July 2011
Radialpoint September 2010 - January 2011
S.E.T. Service Électrotechnique April 2009 - August 2009
Ministère de la défense Nationale April 2008 - August 2008
Skills
Matlab, Telecommunications, C, Troubleshooting, C++, Windows, Image Processing, Wireless Networking, Network Engineering, LAN Switching, LTE, GSM, HSDPA
Education
Université du Québec - Ecole de Technologie supérieure 2007 — 2011
Baccalauréat, Génie Électrique
Cegep de Saint-Jean Sur Richelieu 2004 — 2007
DEC, Technologie du génie électrique
Individual Software 1998 - Present
Single Source Telecom January 1992 - Present
MTCI January 1989 - February 1992
Comparatel Inc. January 1984 - March 1987
Bell Technical Solutions January 1983 - January 1984
Telesaver Inc March 1980 - November 1983
Skills
Telecommunications..., Energy Consulting, Shipping Tracking, Bill Auditing and..., Telecommunications, VoIP, Customer Relations, WAN, Management, Call Centers, Unified Communications, Direct Sales, Customer Service, Networking, Managed Services, Network Engineering, Sales, Switches, SaaS, Telephony, Mobile Devices
Education
Sonoma State University 1979 — 1981
Post Graduate Work, Psychology
Rutgers University 1976 — 1979
BA, History and Urban Education
Bell Technical Solutions August 1996 - Present
Skills
Cabling, Customer Service, Fiber Optics
Education
Humber College 1993 — 1995
Business Management/Networking
Bell January 2015 - Present
Capello Audio Electronics April 2013 - November 2014
Interactive Audio Visual Inc. November 2009 - March 2013
Bell Technical Solutions May 2004 - August 2008
Bell Technical Solutions May 2006 - April 2007
Bell Technical Solutions June 2002 - December 2003
Bell Technical Solutions April 2003 - September 2003
Bell Technical Solutions March 2001 - November 2002
Bell Technical Solutions May 1999 - June 2002
Skills
Telecommunications, Project Planning, VoIP, Team Leadership, Troubleshooting, PMP, Project Management, Testing, Change Management, Program Management, Integration, Technical Support, MS Project, Cross-functional Team..., Networking, Team Building, Management, Budgets, Customer Satisfaction, Project Delivery, Team Management, Visio, Customer Service, Training, Network Design, Call Center, Wireless Networking, Windows, Computer Network..., Software Project..., Procurement, ITIL, Governance, Leadership, SAP, Sales, Vendor Management, Operations Management, Fiber Optics, Requirements Analysis, Contract Management, PMO, Business Analysis, Quality Assurance, LAN-WAN, IP, Process Improvement, Account Management, SharePoint, ERP
Education
Project Management Institute 2008 — 2008
PMP
Algonquin College of Applied Arts and Technology 2004 — 2004
Carleton University 1994 — 1998
Raymond Chabot Grant Thornton April 2014 - Present
Bell Technical Solutions September 2010 - April 2014
Commission scolaire des Trois-Lacs 2009 - March 2012
TELUS Communications 2004 - 2009
TELUS Communications 2000 - 2004
Skills
Budgets, Management, Organizational..., Enterprise Resource..., Corporate Learning..., Management Training..., Training Program..., Strategic Outsourcing, Human Capital, Human Performance..., Blended Learning, Performance Improvement, Management Consulting, Communication Skills, Team Leadership, ERP, Outsourcing, Leadership, Human Performance, Training, Employee Training, Change Management, Project Management, Coaching, Leadership Development
Education
Concordia University 2003 — 2007
Master's degree, Educational Studies (thesis on Workplace Learning and Human Performance Technology)
Concordia University 1993 — 1996
Bachelor's degree, Political Science
Bell Technical Solutions January 2013 - September 2014
Wirecomm Systems October 2011 - October 2012
MTS Allstream March 2011 - April 2011
City of Brampton January 2011 - March 2011
York University September 2009 - May 2010
American Red Cross Greater New York April 2008 - January 2009
Jamaica Fire Brigade September 1998 - January 2003
Skills
Emergency Management, Risk Assessment, Disaster Recovery, First Responder, Business Continuity, Training, Emergency Services, Disaster Response, Crisis Management
Education
York University 2009 — 2011
M.A., Disaster & Emergency Management
City University of New York-John Jay College of Criminal Justice 2003 — 2007
B.A., Fire & Emergency Service
Bell Technical Solutions January 2015 - Present
Electronics Recycling Services (ERS International) March 2010 - November 2014
T&B Construction July 2013 - October 2013
Tenova January 2013 - April 2013
Sport Chek May 2009 - September 2009
Dasa Manufacturing ltd April 2007 - September 2007
Skills
Microsoft Office, Customer Service, Microsoft Excel, Management, Project Management, Microsoft Word, Strategic Planning, PowerPoint, Leadership, Sales, AutoCAD, NI Multisim
Education
Durham College 2010 — 2013
Advanced Diploma of Engineer, Electrical, Electronic and Communications Engineering Technology/Technician
Network Court Reporting & Mediation April 2013 - Present
Arbitrage Magazine March 2012 - August 2014
Tamarack Productions January 2012 - March 2014
Canada's Olympic Broadcast Media Consortium June 2012 - August 2012
WORKshop Experimental Design Centre & Gallery January 2012 - June 2012
Henry's May 2011 - August 2011
Bell Technical Solutions March 2010 - September 2010
Unisource Canada April 2009 - September 2009
Hospitality Services, University of Guelph September 2007 - April 2009
Bell Canada May 2008 - September 2008
Skills
Final Cut Pro, Social Media, Video Editing, Editing, Research, Storytelling, Video Production, Microsoft Office, Photoshop, Blogging, Journalism, Video, Digital Photography, Interviews, Creative Writing, DVD Studio Pro, Advertising, Facebook, WordPress, Audio Editing, Media Relations, Adobe Creative Suite, Dreamweaver, Event Management, Radio, Broadcast, Photography, Press Releases, Social Networking, Mac, Videography, Television, Pro Tools, News Writing, Editorial, Feature Articles, InDesign, Film, Illustrator, Copy Editing, Producing, Online Journalism, Digital Media, Web Content, New Media, Copywriting, Writing
Education
Seneca College of Applied Arts and Technology 2010 — 2012
JBC, Broadcast Journalism
University of Guelph 2004 — 2009
BAH, English, Theatre, Classical Studies, Philosophy
Bell Technical Solutions March 2015 - Present
President's Choice Financial September 2014 - January 2015
Experis January 2014 - September 2014
Office of the Superintendent of Financial Institutions of Canada September 2013 - December 2013
Best Buy Canada May 2009 - August 2013
radar headhunters Inc. March 2012 - May 2012
Education
University of Toronto 2006 — 2011
Honours Bachelor of Arts, Human Resources and Industrial Relations
Sheridan College 2013 — 2013
Human Resources Management Post-Graduate Certificate
Concept Telecom Solutions 2012 - Present
B&C Installers Group 2011 - 2012
Bell Technical Solutions 2009 - 2012
Bell 2004 - 2009
Skills
Troubleshooting, Telecommunications, Switches, Cabling, Cisco Technologies, Windows, Routers, VoIP, Computer Network..., IP, Wireless Networking, Telephony, Broadband, Call Center, Customer Service, Subnetting, CompTIA A+, Linux, Ubuntu, VMware Workstation, Web Development, Internet, Microsoft Office, Photoshop, Web Applications, XHTML, HTML, CSS Javascript, XML, XSL, PHP, Adobe Creative Suite, Youth Work
Education
CDI COLLEGE 2014 — 2015
Diploma, Network Systems Engineering
Humber College
Diploma, Web Design Development & Maintenance
Pre Apprenticeship Training Institute
Certificate of Completion, Electrician
Bell Technical Solutions December 2010 - Present
Alstom Transport 2014 - 2014
Teleperformance November 2007 - April 2008
Skills
Programming, Windows, Troubleshooting, Networking, Telecommunications, Customer Service, Teamwork, Linux, Java, HTML, CSS, Microsoft Office, Microsoft Windows
Education
Université du Québec - Ecole de Technologie supérieure 2010 — 2014
LaSalle College 2007 — 2008
attestation d'étude collegiale (AEC), Telephonie IP
Bell Technical Solutions April 2015 - July 2015
École de technologie supérieure (ÉTS) September 2010 - April 2015
Technomedia Talent Management January 2014 - April 2014
École de technologie supérieure (ÉTS) 2014 - 2014
EXFO September 2012 - December 2012
Gestion IAmGold-Quebec Inc September 2011 - December 2011
TIMBOOKA SOLUTIONS INFORMATIQUES January 2010 - 2010
Skills
TCP/IP, Software Quality..., IT Operations, Network Administration, Optical Communication..., IT Service Management, GUI test automation, TestComplete, C# Script, Microsoft Word, Test & Measurement..., Microsoft Project, Mantis, Priority Management, OPNET, Linux, Projet Microsoft, Testing, LabView, Télécommunications, DSL, VDSL2, Planification, IPTV
Education
École de technologie supérieure 2010 — 2014
Bachelor of Engineering (B.Eng.), Bachelor of Engineering, Electrical Engineering
Concordia University 2013 — 2013
Telecommunications Engineering
College Ahuntsic 2007 — 2010
DEC (Diplôme d'études Collégiales), Technologie de l'électronique, spécialisation: ordinateurs
The HIDI Group June 2015 - Present
AllBusinessTranslations.com October 2010 - Present
Bell Technical Solutions March 2014 - May 2015
TELUS Golden Communications June 2011 - August 2013
Golden Integrated Solutions June 2011 - August 2013
TELUS Golden Communications June 2011 - August 2013
Golden Integrated Solutions June 2011 - August 2013
Samtack Inc March 2011 - June 2011
Spanish Centre for Language and Culture March 2010 - February 2011
Spanish Centre for Language and Culture March 2010 - February 2011
Skills
Telecommunications, Project Management, Management, Wireless, Leadership, VoIP, CRM, EVDO, Mobile Devices, CDMA, Analysis, MS Project, Project Planning, Translation, Sales, Integration, IP, Committed to..., Team Leadership, Public Speaking, Communication Skills, Organizational Learning, Friendly Personality, English to Spanish, Spanish to English, Networking, Communication
Education
Fordham Gabelli School of Business 2007 — 2009
MBA, Finance
Universidad Francisco Marroquín 2000 — 2004
Master of Science, Operations Research
Universidad Francisco Marroquín 1996 — 1999
Bachelor of Science, Electronics Engineering
Bell Technical Solutions September 2015 - Present
Medisys September 2014 - May 2015
STM 2014 - 2014
Club Piscine Longueuil April 2011 - September 2013
Skills
Management, Team Building, Microsoft Office, Microsoft Excel, Customer Service, Customer Satisfaction, Microsoft Word, Call Centers, Data Entry, Sales, Team Leadership, Outlook, Strategic Planning, Project Management, Social Media, Creativity Skills, Service client, PowerPoint, Troubleshooting, Account Management, Creative Problem Solving, Process Improvement, Coaching, gestion des avantages..., gestion de la formation, gestion des invalidités
Education
Université du Québec à Montréal / UQAM 2011 — 2014
B.A.A., Gestion des ressources humaines / administration du personnel, général
Collège Édouard-Montpetit 2007 — 2010
Diplôme étude collégiale en administration, Administration
Rogers Communications August 2005 - Present
Bell Technical Solutions January 2001 - August 2005
Skills
Telecommunications, Cable Television, Cable Modems, Digital Cable, Wireless Networking, VoIP, Telephony
Education
Carleton University 1999 — 2000
jaffna hindu college, Jaffna, Srilanka 1986 — 1994
Avaya December 2009 - Present
Nortel October 1999 - December 2009
Bell Technical Solutions 1995 - 1999
Bell Canada 1992 - 1995
Skills
SIP, VoIP, Unified Communications, Telephony, Avaya, Networking, Wireshark, H.323, IP PBX, BCM, IPO, TDM, IP, Linux, Wireless, Voice Mail, T1, VPN, Ethernet, TCP/IP, WLAN, Cisco Technologies, Switches, ISDN, SNMP, Routers, Call Centers, Cabling, IVR, SIP Trunking, Routing, WAN, Telecommunications, Network Design, LAN-WAN, CTI, Wireless Networking, ACD, Contact Centers, Unified Messaging, MPLS, Managed Services, Network Architecture, Video Conferencing, SS7, ATM networks, Sales Engineering, Avaya Technologies
Education
Seneca College of Applied Arts and Technology 1991 — 1994
Aviation and Flight Technology
King City 1987 — 1992
TTC December 2012 - Present
Bell Technical Solutions May 2010 - December 2012
LodgeNet Interactive Corporation January 1998 - November 2008
Education
DeVry Institute of Technology 1989 — 1991
Glenforest Secondary School
Bell Technical Solutions December 2014 - Present
Tech Mahindra May 2009 - July 2012
Tech Mahindra December 2007 - April 2009
Skills
Networking, Network Administration, Computer Hardware, Linux, Wireless Networking, VoIP, Network Design, VMware ESX, Windows Server, Microsoft Office, DNS management, DHCP, TCP/IP, VTP, Routing Protocols, Technical Support, Operating Systems, Troubleshooting, Routers, CCNA, Cisco IOS, DNS Management, Software Installation, Network Security, C, Windows 7
Education
Centennial College 2012 — 2014
Advanced Diploma in Computer Systems Technology - Networking
Greater Noida Institute of Technology 2003 — 2007
Bachelor of Technology (BTech), Information Technology
Groupe Proaction 2012 - Present
Bell Technical Solutions 2011 - 2012
Oxfam-Québec July 2010 - December 2010
Skills
Change Management, Organizational..., Continuous Improvement, Management Consulting, Process Management, Business Coaching
Education
HEC Montréal 2011 — 2014
M.Sc. Développement Organisationnel
HEC Montréal 2007 — 2010
Baccalauréat en Administration des Affaires
Sun Yat-Sen University 2009 — 2009
Session à l'étranger, Programme MBA
Bell Technical Solutions August 2005 - Present
Alianza Internacional de Desarollo Juvenil January 2000 - Present
Skills
Telecommunications, Wireless, Troubleshooting, Customer Relations, Problem Solving, Testing, Engineering, VoIP, Customer Service, Negotiation, Sales Management, Coaching, Strategic Planning, Product Development, Networking, Team Leadership, Integration, Cross-functional Team..., Fiber Optics, Network Design, Optical Fiber, IP, Switches, Cabling, Computer Network..., GSM, Telephony, Wireless Networking, Routers, Manufacturing, Team Building, Cisco Technologies, Leadership, Broadband, Mobile Devices, Training, Unified Communications, Strategy, Software Installation, 3G, Network Administration, System Administration
Education
Mohawk College 2001 — 2004
Diploma, Electronic Engineering Technician
Universidad Albert Einstein 1984 — 1989
BS, Electrical Engineer
Liceo Salvadoreño 1971 — 1983
High School Diploma, Physics, Mathematics
Bell October 2015 - Present
FMA International January 2013 - Present
National Organization of Business and Engineering - McGill Chapter March 2011 - Present
Bell October 2014 - October 2015
Bell Technical Solutions January 2014 - November 2014
Bell May 2013 - April 2014
Insight January 2013 - June 2013
Smartlets May 2010 - January 2011
Research In Motion January 2010 - December 2010
McGill University, IT and Communications Services April 2009 - September 2009
Skills
Project Implementation, Software Project..., Software Implementation, Systems Engineering, Product Management, Product Specification, Power Engineering, Smart Grid, Consulting, Sales Engineering, Student Leadership, Project Management, Software Development, Account Management, Leadership, Testing, Telecommunications, Integration, Program Management, Management, Microsoft Office, Matlab, Analysis
Education
McGill University 2007 — 2012
Bachelor of Electrical Engineering, Electrical Engineering
European Standard School 2005 — 2007
GCE Advanced Level, Science
The British School Dhaka
Thomas Fresh Inc February 2013 - March 2014
ATELKA November 2011 - February 2012
Bell Technical Solutions February 2012 - 2012
Remote Sensing Center 2009 - 2009
SILEC 2008 - 2008
LAPROPHARM PLUS 2008 - 2008
Skills
Production Support, Remote Sensing, Digital Image Processing, Electronics, Electro-mechanical..., Telecommunications, IDL programming, ArcGIS, Healthcare Information...
Education
Southern Alberta Institute of Technology 2013 — 2013
certificate, English Language and Literature, General
L'excellence Conseil & Formation 2012 — 2012
Starting a business
London Meridian College 2010 — 2010
Université Paul Sabatier (Toulouse III) 2008 — 2009
Master's degree, Electrical, Electronics and Communications Engineering
Université des Sciences et de la Technologie 'Houari Boumediène' 2000 — 2007
Engineer's degree, Electrical and Electronics Engineering
Premier Brands, Ltd. November 2008 - Present
Bell Technical Solutions May 2008 - October 2008
Honda of Canada manufacturing August 2006 - April 2008
Skills
Quality Control, Cross-functional Team..., Maintenance, Microsoft Office, Team Leadership, Testing, Continuous Improvement, Troubleshooting, Management, Forecasting, New Business Development, Key Account Management, Strategic Planning, Telecommunications
Education
Sheridan College 1993 — 1996
Electronic Engineering Technician
Chinguacousy S.S. 1989 — 1993
Bell Technical Solutions April 1996 - Present
Bell Canada April 1989 - 1991
Skills
Networking, Cabling, Troubleshooting, Telecommunications, Wireless, VoIP, IP, Telephony, Fiber Optics, Switches, Ethernet, Network Design, Wireless Networking, Technical Support, TCP/IP
Education
Humber College 1984 — 1987
Technolgoist, Electronics
Bell February 2014 - Present
Bell Technical Solutions August 2012 - February 2014
Bell Canada March 2008 - August 2012
Bell Canada 2001 - 2007
Skills
Strategy, Management, Telecommunications, Change Management, Project Management, Customer Experience, Business Analysis, Strategic Planning, Leadership, Process Improvement, Program Management, Télécommunications, Stratégie, Gestion de projet, Intégration
Education
1992 — 1994
Maitrise, Master of Arts - Literature
Wallenco Laptop worldwide February 2010 - Present
Bell Technical Solutions September 2014 - 2015
Dell Canada January 2006 - December 2007
Passport Canada March 2003 - September 2006
Passport Canada January 2003 - May 2006
Education
Algonquin College of Applied Arts and Technology 2005 — 2007
Diploma, System Support Specialist
Toronto Transit Commission (TTC) July 2015 - Present
GlobalDomainReg.com September 2014 - Present
Telesat Canada June 2008 - July 2015
Bell Technical Solutions April 2003 - June 2008
Skills
ESXi, IP, TCP/IP, Cisco Routers, Troubleshooting, Satellite TV, Satellite Communications, Router Configuration, Nortel Meridian, Telephony, VoIP, Asterisk, SIP Trunking, CCTV, RF, PLC Allen Bradley, Structured Cabling, Intrusion Detection, MySQL, DNS Management, Cacti
Education
Humber College
Electronics Engineering Technology
Government of Canada July 2009 - Present
Tiltproof September 2006 - June 2009
Bell Technical Solutions June 2000 - January 2005
Skills
Team Leadership, Online Gaming, Quality Assurance, Business Analysis, Project Management, HTML, Troubleshooting, Start-ups, Team Building, Leadership Development, Strategic Planning, E-Learning, Coaching, Performance Management, Technical Support, Windows Server, Microsoft SQL Server, MySQL, Linux Server, NoSQL, PostgreSQL, PHP, Python, Java, JavaScript, Visual Basic, Visual Studio, C#, C++, SSIS, SSRS, ETL, DTS, SOAP, Database Design, Systems Analysis, Management, Process Improvement, Change Management
Education
University of Toronto 1997 — 2000
PhD, Classics
The University of British Columbia 1995 — 1997
MA, Classics
The University of British Columbia 1992 — 1995
BA(Hons), Classics
The University of British Columbia 1987 — 1992
BSc, Microbiology/Cell & Developmental Biology
Bell Canada March 2015 - Present
Bell Canada July 2011 - March 2015
Bell Technical Solutions April 2008 - March 2011
Catacan Tech Ltd. January 2008 - January 2011
VMC February 2008 - April 2008
Toshiba Authorized Service Center June 2007 - February 2008
ClientLogic / Sony January 2002 - January 2003
Skills
Computer Hardware, Technical Support, Software Installation, Telecommunications, Laptops, Consumer Electronics, Sales, Desktop Computers, Time Management, E-commerce, Troubleshooting, Cabling, Wireless Networking, Networking, LAN-WAN, Hardware, Customer Experience, Computer Repair, Windows XP, Software, Help Desk Support, Computer Maintenance, System Deployment, TCP/IP, Workstations, Hardware Support, Ethernet, Hardware Installation, DHCP, Structured Cabling, Windows XP Pro, Routing, Telephony, Routers, Microsoft Office, Wireless, Customer Service
Education
International Acedemy of Design and Technology 2005 — 2006
Diploma, Audio Engineering / Sound Technology
CDI College 2001 — 2002
Certificate, Microsoft Cerftified System Engineer
LPSB Consulting Inc. January 2011 - Present
Charles H. Best Centre for Diabetes September 2006 - Present
Bermuda Telephone Company Ltd. September 2014 - June 2015
Xplornet Communications August 2012 - September 2014
Bell Technical Solutions January 2008 - January 2011
The Good Neighbours' Club May 2006 - May 2008
Bell Canada January 2006 - 2008
Wesley Clover January 2002 - December 2006
Sprint Canada October 1997 - October 2005
Skills
Telecommunications, Sales, Business Transformation, Engineering, Strategic Planning, Contract Negotiation, Project Management, Leadership, Management, Integration, Project Planning, Team Leadership, Account Management, Networking, Vendor Management, Strategy, IT Strategy, Cross-functional Team..., Product Management, Business Strategy, Business Development, Business Process..., Process Improvement, Wireless, Program Management, New Business Development, Customer Experience, VoIP, Call Centers, Management Consulting, Sales Management, Team Building, Change Management, Customer Service, Negotiation, Operations Management, Start-ups, Business Analysis, Coaching, Cloud Computing
Education
Queen's University 1994 — 1996
MBA, Business Administration, Management and Operations
University of Toronto 1981 — 1985
B.A.Sc. (Engineering), Civil Engineering
Peel District School Board September 1998 - Present
Bell Technical Solutions 2007 - 2008
UMA Engineering Ltd. January 2004 - October 2007
Toys 'R' Us 1997 - 2006
Education
Sheridan College 2000 — 2004
Bell Technical Solutions Sr. Client SupportBell CanadaJanuary 2006 - Present
Bell Technical solutions 2007 - 2008
Education
Ryerson University
Bell Canada September 2011 - Present
Bell Technical Solutions February 1996 - September 2011
Bell Canada May 1988 - February 1996
Skills
VoIP, Telecommunications, Wireless, IP, Team Leadership
Education
Humber College 1986 — 1988
Electronic Engineering Technologist
Metafore July 2015 - Present
Microsoft May 2012 - July 2015
Bell Technical Solutions December 2007 - May 2012
SODRAC 2003 - 2008
Roditek inc. April 2002 - December 2007
Lernout and Hauspie Speech Products December 1999 - March 2002
Bell Northern Research September 1991 - November 1999
BNR September 1991 - November 1999
Nortel September 1991 - November 1999
Skills
VoIP, Integration, Telecommunications, Software Project..., Software Development, Unix, Project Management, C++, Cisco Technologies, C#, VMware, ERP, VPN, Solution Architecture, PMP, Data Center, Cloud Computing, Enterprise Architecture, Troubleshooting, Windows Server, Testing, Active Directory, TCP/IP, IT Strategy, Business Intelligence, Enterprise Software, Business Analysis, SaaS, Team Leadership
Education
Université de Sherbrooke 1988 — 1992
Bachelor, Sciences
IMAX March 2013 - Present
Bell Technical Solutions April 2012 - February 2013
Bell Technical Solutions January 2010 - April 2012
Bell Canada November 2005 - December 2009
Bell Canada November 1998 - November 2005
IKEA Canada 1987 - 1998
Skills
Management, Change Management, Leadership, Operations Management, Service Delivery, Sales, Customer Service, Telecommunications, Call Centers, Vendor Management, Team Leadership, Process Improvement, Team Management, Project Management, Customer Experience, Performance Management, Project Planning, Cross-functional Team..., Program Management, Team Building, Call Center, Customer Satisfaction, Coaching, Business Process..., Strategy, Six Sigma, Project Delivery, Quality Assurance, Business Analysis, People Management, Troubleshooting
Education
Queen's University 2009 — 2009
Durham College 2002 — 2003
Business Management Program
Seneca College of Applied Arts and Technology 1987 — 1991
Honours - Business Administration, & Operations
Bell April 2012 - Present
Idea Networks Limited September 2008 - April 2012
Bell Canada September 2003 - September 2008
Bell Technical Solutions 2006 - 2008
Skills
RCDD, Structured Cabling, Telecommunications, Optical Fiber, Fiber Optics, Wireless Networking, VoIP, Data Center, Wireless, BICSI, Unified Communications, Infrastructure, New Business Development, Cabling, Security, IP, Telephony
Education
Humber College 1984 — 1987
Honor Graduate, Broadcasting
Bell Technical Solutions November 2014 - Present
Bell Business Markets July 2013 - November 2014
Bell March 2013 - June 2013
Bell Canada November 2011 - February 2013
Bell Canada August 2008 - November 2011
Bell Canada January 2007 - August 2008
Bell Canada January 2005 - December 2005
Bell Canada May 2004 - December 2004
Bell Canada August 2003 - May 2004
ClientLogic January 2002 - August 2003
Skills
Telecommunications, Customer Experience, Call Center, Vendor Management, Customer Satisfaction, Team Leadership, Outsourcing, People Management, Team Management, Coaching, Customer Service, Mentoring, Contact Centers, Unified Communications, Forecasting, Business Process..., Technical Support, IP, VoIP, Sales, Management, Wireless, Account Management, Service Delivery, Change Management, Managed Services, Call Centers, Process Improvement, Solution Selling, CRM, Telephony, Customer Retention, Quality Assurance, Business Analysis, Cross-functional Team..., MPLS, DSL, Workforce Management, Product Management, Avaya
Education
Concordia University 1990 — 1994
BSC, Specialization in Psychobiology
Bell Technical Solutions April 2012 - Present
TeraTech Incorporated January 2011 - August 2012
Purple Hearts Security September 2008 - July 2012
Skills
Information Technology, Telecommunications, Project Management, Database Administration, Network Administration, Network Design, Server Administration, Business Analysis, Demand Forecasting, Security Operations..., Resource Management, Problem Solving, Cabling, Troubleshooting, Web Design, Computer Hardware, Active Directory, Windows Server, Wireless Networking, Visio, XP, Servers, System Administration, Cisco Technologies, Operating Systems, Networking, Security, Microsoft Office, Customer Service
Education
Ryerson University 2007 — 2011
Bachelor of Commerce (B.Com.), Information Technology Management
Bell Technical Solutions January 2013 - Present
Skills
Employee Relations, Change Management, Deferred Compensation, HR Policies, Coaching, Employee Engagement, Employee Benefits, Strategic Planning, Organizational..., Bargaining
Education
McGill University 1990 — 1993
B. Com, Psychology and HR
CIREM 2001 — 2001
Accreditation, Center for International Research in Management
Dawson College 1987 — 1989
Diploma in Social Sciences, Human Resources Management/Personnel Administration, General
Bell Technical Solutions May 2002 - Present
Innovative Security Solutions January 2000 - March 2002
TWR Electric September 1996 - June 2000
Skills
Troubleshooting, Telecommunications, Cabling, Team Leadership, Vendor Management, Project Management, Optical Fiber, Telephony, Customer Service, Team Building, Multiple Project..., Multiple Project coor, Process Improvement, Pre-sales, Networking, Project Planning, Accounting, Budgets, QuickBooks, SAP, Project Estimation, Small Business, Blueprint Reading, Quotations, Microsoft Excel, PowerPoint, Accounts Receivable, Accounts Payable
Education
Sheridan College 1988 — 1992
Certificate, Computer and Information Sciences and Support Services
Bell Technical Solutions March 2011 - September 2013
Global Crossing February 2009 - October 2010
Acces Communications April 2008 - January 2009
Nordia Inc. 2005 - 2007
RELM Wireless Mexico 2002 - 2002
EADS Telecom 1999 - 2002
Skills
Wireless, Telecommunications, VoIP, RF Engineering, IP, RF, Switches, GSM, LTE, CDMA, 3G, Integration, Wireless Networking, Vendor Management, Linux, Microwave, Cellular Communications, Networking
Education
ITESM (Monterrey Institute of Technology and Higher Education) 1994 — 1999
BEng, Electronics and Telecommunications
Tecnológico de Monterrey 1994 — 1999
Bachelor's in Electronics and Telecommunications
TBD Telecom By Design Inc. February 2008 - Present
Aaron Multi Tec Systems (AMS) 2002 - 2008
Bell Technical Solutions 1986 - 2002
Skills
VoIP, Network Infrastructure, Network Design, Purchasing, Hiring Employees, Fibre Optic..., Fibre Optic Design, Team Building, Team Leadership, Project Management, Unified Communications, SIP Trunking, Wireless Networking
Education
Seneca College of Applied Arts and Technology 1984 — 1986
Marketing Manager
Altus Group November 2013 - Present
Golder Associates December 2010 - July 2013
Telus October 2010 - December 2010
Bell Technical Solutions March 2010 - June 2010
Cheshire Independent Living Services September 2008 - February 2009
Ministry of Children and Youth Services July 2008 - September 2008
Staff Online March 2001 - August 2003
Personnel Services January 1997 - February 2001
Skills
Human Resources, HRIS, Recruiting, Employee Relations, Performance Management, Applicant Tracking..., HR Policies, Onboarding, Internet Recruiting, Time Management, Interviews
Education
Mohawk College 2007 — 2008
Human Resources Management
St.Petersburg State University 1991 — 1996
Degree in English and French languages and literature
Alliance Corporation June 2011 - Present
Alliance Corporation October 2010 - June 2011
Bell Technical Solutions April 2010 - October 2010
Amonics Limited January 2003 - April 2009
Transtech Photonics Limited August 2001 - August 2002
Chung Nam Electronics Company Limited July 2000 - July 2001
The Chinese University of Hong Kong August 1999 - July 2000
Skills
Telecommunications, Fiber Optics, Manufacturing, Testing, Fiber, Start-ups, OTDR, Fusion Splicing, Optical Fiber, R&D, Process Improvement, Troubleshooting, Continuous Improvement, DWDM, Networking, Optics, Technical Support, Transmission, Broadband, Optical Communications, Integration, FTTx, Leadership, Product Development
Education
McMaster University 1990 — 1996
Bachelor of Engineering, Engineering Physics
The Chinese University of Hong Kong 1997 — 1999
Master of Philosophy, Information Engineering
Humber College 2010 — 2010
Project Management
Honda R&D Americas, Inc (MSB) June 2015 - Present
Honda Manufacturing of Indiana February 2014 - April 2015
Acier Profilé SBB Inc. January 2012 - August 2012
Nova Bus May 2011 - August 2011
Berry Plastics May 2010 - August 2010
Bell Technical Solutions May 2009 - August 2009
Education
Université du Québec - Ecole de Technologie supérieure 2009 — 2013
Bachelor of Engineering (BEng), Mechanical Engineering
Ecole Nationale Supérieure de l'Energie, l'Eau et l'Environnement (Grenoble INP) 2012 — 2013
Bachelor of Engineering (BEng), Mechanical engineering
Champlain College 2004 — 2006
College, Pure and applied science
Canada Revenue Agency October 2014 - Present
Canada Revenue Agency October 2013 - September 2014
Canada Revenue Agency April 2013 - August 2013
IBM Canada January 2013 - April 2013
Citizenship and Immigration Canada / Citoyenneté et Immigration Canada August 2012 - December 2012
Canada Border Services Agency August 2010 - August 2012
Bell Technical Solutions May 2010 - August 2010
Department of National Defence December 2008 - November 2009
Adobe Systems August 2006 - August 2008
Ibis Research January 1999 - April 2006
Skills
Operating Systems, Software Documentation
Education
Algonquin College of Applied Arts and Technology 1999 — 2002
Computer System Technician
Bell Media Inc. June 2010 - Present
Bell Technical Solutions January 2010 - June 2010
Hershey Canada Inc. May 2009 - January 2010
TD Canada Trust May 2007 - May 2009
Education
Sheridan College 2008 — 2009
Post Graduate Certificate in Human Resource Management
York University 2003 — 2007
Bachelors of Business Administration, Honors in Human Resource Management
Bell Technical Solutions 2004 - Present
Education
Seneca College of Applied Arts and Technology
ELCM Electronics Engineering Technician, Communications
TMM Consultant March 2009 - Present
TMM Consultants January 1997 - Present
Primelink Telecom March 2009 - April 2015
Bell Technical Solutions September 1997 - March 2009
Bell Technical Solutions 1995 - 2009
Bell Technical Solutions 1995 - 2009
Signature Service Market October 1990 - September 1997
Bell October 1981 - September 1997
Bell September 1988 - October 1990
Bell October 1981 - September 1988
Skills
BCM, ACD, Telecommunications, Software Installation, Voice Mail, Switches, Networking, Sales, Customer Service, Software Documentation
Education
Medical Secretary - Seneca College
Seneca College of Applied Arts and Technology
Christie Digital Systems February 2011 - Present
Bell Technical Solutions January 2010 - February 2011
Skills
Electronics, Troubleshooting, Soldering, Testing, Computer Hardware, Test Equipment, Hardware, Cabling, Fiber Optics, Technical Support, Software Installation, Manufacturing, Automation, Software Documentation, Electricians, Electrical Engineering, PLC, Engineering, Telecommunications, Oscilloscope, Electronics Repair, Multimeter, Electro-mechanical, PCB design, Digital Electronics, Schematic, Electrical..., Labview, Electronics..., Microcontrollers, TCP/IP, Wireless, Power Electronics, Ethernet, Embedded Systems, Sensors, Instrumentation, Wiring, Analog, Multisim, Power Distribution, Power Supplies, Generators, Test Engineering, Routers, PLC Programming, RF, Spectrum Analyzer, Calibration
Education
McMaster University 2013 — 2015
Bachelor's Degree, Energy Engineering
Humber College 2006 — 2009
Electronics Engineering Technology
Bell Technical Solutions June 2014 - Present
Canadian Systems Inc. August 2012 - January 2014
Rogers Communications August 2010 - July 2012
Harward Technologies November 2009 - July 2010
Guru Nanak Dev Thermal Power Plant, India January 2008 - September 2008
Skills
IP, TCP/IP, Wireless, Telecommunications, Cisco Technologies, VoIP, CCNA, Linux, Troubleshooting, SIP, GSM, C, Testing, Network Design, Switches, UMTS, Networking
Education
Humber College 2009 — 2009
Post Graduation diploma, wireless telecommunications
GZSCET BATHINDA 2004 — 2008
BS, Electrical and Electronics Engineering
Atrion Networking Corporation January 2014 - Present
Atia Solutions June 2014 - Present
Bell September 2013 - December 2013
Stack8 Technologies March 2013 - August 2013
Bell April 2011 - January 2013
CED Solutions December 2011 - December 2011
Media5 Corporation January 2011 - March 2011
Complete Tech Solutions 2011 - 2011
Bell Technical Solutions May 2010 - September 2010
Skills
Unified Communications, Cisco Call Manager, Cisco Unity, Jabber, Cisco UCS, VMware, CCNP, CCNA, LDAP, Asterisk, Avaya, Microsoft Servers, Security+, BMC Remedy, Linux, VMware ESX, Project Management, Visio, MCSE 2003, VMware Workstation, vCenter Server, vSphere 5.5, Avaya PBX, Call Handlers, Presence, Andtek, Large Scale Systems, Large Scale Deployments, Palo Alto, RAID, Microsoft Certified..., VoIP, Cisco Technologies, WAN
Education
Université de Sherbrooke 2011 — 2011
BAC, Genie Electrique
Cegep de Sherbrooke 2009 — 2011
Technical Degree, Electrical, Electronic and Communications Engineering Technology/Technician, Technicien
Santa Monica College 2006 — 2007
Major, Internationnal Business
CN January 2015 - Present
Abitar Group June 2012 - Present
Fido Solutions June 2013 - May 2014
Concordia University January 2013 - May 2013
Bell Technical Solutions August 2012 - September 2012
La Cravaterie January 2012 - May 2012
Concordia University January 2011 - May 2011
Pell & Bales June 2010 - September 2010
Price Financial Services April 2010 - May 2010
Caramel (Ice Cream Shop) June 2008 - September 2008
Skills
Microsoft Office, Simply Accounting, Sage Accpac, QuickBooks, Windows Movie Maker, Microsoft Word, Microsoft Excel, Microsoft Publisher, Microsoft PowerPoint, Microsoft Access, Customer Service, PowerPoint, Teamwork, Accounting, Accounts Receivable, Financial Accounting, Accounts Payable, Invoicing, Account Reconciliation, Bookkeeping, Payroll, Spreadsheets, General Ledger, Simple Comptable, Access, Time Management, Financial Reporting, Financial Analysis
Education
Concordia University 2013 — 2014
Diploma in Chartered Accountancy, Chartered Accountancy
Concordia University 2010 — 2013
Bachelor of Commerce (BCom), Accountancy
Vanier College 2007 — 2010
DEC, Accounting and Management
Ecole Secondaire Saint-Luc
Huawei Technologies Canada August 2011 - Present
Research In Motion (Blackberry) September 2010 - August 2011
Bell Technical Solutions March 2009 - September 2010
Maple Leaf Foods Inc April 2007 - March 2009
Skills
Employee Relations, Compensation, Organizational..., HR Policies, Succession Planning
Education
Queen's University 2005 — 2006
Master’s Degree, Labour/Industrial Relations
Sheridan College 2003 — 2004
Post Graduate Diploma, Human Resources
Western University 1999 — 2003
Bachelor’s Degree, Social Sciences
Parkside Highschool 1994 — 1999
High School
Bell Technical Solutions November 2014 - Present
Bell Technical Solutions November 2013 - November 2014
Bell Technical Solutions May 2010 - November 2013
Bell Technical Solutions September 2005 - April 2010
Skills
Team Leadership, Telecommunications, Project Planning, Time Management, Telephony, Troubleshooting, VoIP, Call Centers, Project Management
Education
Carleton University 2006 — 2011
Bachelor of Commerce, Finance
Bell Technical Solutions Customer ServiceBarzelle DesignsApril 2004 - May 2006
Skills
Telecommunications, Customer Service, Coaching, Problem Solving, Planning, Customer Relations, Microsoft Office, SAP, Documentation, Organizational..., Time Management
Education
McMaster University 1999 — 2004
BA, Sociology
Bell Technical Solutions February 2014 - Present
Myriad Group AG February 2012 - February 2014
IBM Canada Ltd. May 2010 - December 2010
Education
Université de Montréal - Ecole polytechnique de Montréal 2007 — 2011
Bachelor of Engineering (B.Eng.), Computer Software Engineering
Bell Technical Solutions
Skills
VoIP, IP, Wireless, Routers, Telephony, Telecommunications, Television, Internet, Networking, IPTV, Troubleshooting, Business Telephone..., I and R Telephony
Education
Champlain Regional College Lennoxville 1974 — 1980
Bishop's University
Centennial Regional Highschool
Concordia University
INC Research April 2015 - Present
Thales Canada July 2014 - November 2014
Franklin Templeton Investments April 2014 - May 2014
HOOPP (Healthcare of Ontario Pension Plan) August 2013 - March 2014
Sunnybrook Health Sciences Centre August 2012 - August 2013
Bell Technical Solutions November 2011 - June 2012
Mercer November 2010 - September 2011
C & M Maintenance Services May 2008 - December 2010
Skills
Recruiting, Labor Relations, Conflict Resolution, Benefits Administration, New Hire Orientations, Employee Relations, Human Resources, Talent Acquisition, HRIS, HR Policies, Employee Benefits, Employment Law, Talent Management, HOOPP Administration, Employee Training
Education
Centennial College 2008 — 2012
Diploma, Human Resources
Polytechnique Montréal January 2015 - Present
Bell January 2015 - May 2015
Bell May 2012 - May 2015
Bell April 2014 - December 2014
Bell Technical Solutions April 2013 - March 2014
Bell June 2012 - March 2013
Electro E-G January 2007 - March 2012
Skills
Project Management, Data Analysis, Open Innovation, Medical Imaging, Project Planning, Program Management, Project Coordination, Project Delivery, Forecasting, Team Management, Change Management, MS Project, Management, Telecommunications, Construction
Education
École Polytechnique de Montréal 2011 — 2013
Master's degree, Project Management
Université de Montréal - Ecole polytechnique de Montréal 2007 — 2011
Bachelor of Engineering (B.Eng.), Electrical Engineer (Biomedical)
Collège Jean-de-Brébeuf 2005 — 2007
DEC, Sciences, Lettres et Arts
Bell Technical Solutions November 1987 - Present
Bell Canada November 1988 - February 1996
Skills
Telecommunications, Operations Management, Customer Satisfaction, Troubleshooting, IP, Telephony, Management, Team Management
Education
Centennial College
Bell Technical Solutions April 2015 - Present
Kroll Computer Systems September 2012 - April 2015
Ontario Shores Centre for Mental Health Sciences July 2012 - September 2012
411.ca October 2011 - June 2012
PowerStream January 2008 - January 2009
Voxdata February 2007 - November 2007
Rogers Video January 2003 - January 2005
Skills
Call Center, Vendor Management, Telecommunications, Team Leadership, Customer Service, Networking, Windows, Leadership, Windows Server, Troubleshooting, Network Security, Active Directory, Windows 7, Technical Support
Education
Centennial College 2010 — 2011
Project Management Certificate, Project Management
Centennial College 2009 — 2011
Computer Networking Technology, Computer Technology/Computer Systems Technology
Bell Technical Solutions May 2012 - Present
Education
Seneca College of Applied Arts and Technology 2007 — 2011
Diploma, Computer Engineering Technology
Scotiabank April 2012 - Present
TELUS June 2011 - April 2012
York Central Hospital 2001 - 2011
Bell Technical Solutions October 1996 - August 2001
Education
George Brown College 1988 — 1993
Technologist, Electrical/Electonics Engineering
Equinix Canada March 2010 - Present
Bell Technical Solutions January 2009 - March 2010
Education
PrimeTech Institute, Ontario 1998 — 1999
Diploma, Software Programming Engineering
University of Detroit Mercy 1995 — 1996
Master of Science (M.Sc.), Mechanical Engineering
Bell Technical Solutions January 2014 - September 2014
Microsoft August 2011 - June 2012
North Pole Trim & Supplies March 2010 - March 2011
Accountable Inc. June 2009 - January 2010
Education
York University 2012 — 2014
Bachelor of Administrative Studies
Fanshawe College 2007 — 2010
Business Accounting
Pickering College 2002 — 2005
Bell Technical Solutions January 2014 - Present
Bell solutions techniques April 2011 - January 2014
Ets Siad, Algérie April 2003 - May 2009
ETS Siad, Algérie April 2000 - April 2003
Skills
Telecommunications, Wireless, Call Centers, Fiber Optics, Performance Management, Integration, Team Leadership, Management, Broadband, Satisfaction du client
Education
HEC Montréal 2009 — 2010
Gestion des opérations et de la logistique, Gestion
Université Mouloud Mammeri Tizi-Ouzou 1991 — 1995
Diplôme en Électrotechnique
SNC Lavalin PAE Inc May 2011 - Present
Bell Technical Solutions February 2011 - May 2011
CABLECAN CORPORATION March 2010 - November 2010
Ontario Place April 2008 - September 2009
BLUFFERS PARK MARINA June 2006 - September 2007
Education
Durham College
Honours, and
Bell Technical Solutions April 2014 - Present
CIBC December 2013 - February 2014
Prinova April 2013 - July 2013
eHealth Ontario May 2012 - April 2013
eHealth Ontario December 2008 - May 2012
eHealth Ontario June 2010 - December 2011
eHealth Ontario January 2007 - December 2008
ICI Paints Canada Inc, Toronto April 2004 - June 2006
Fairmont Hotels & Resorts April 2001 - April 2004
EnVille Event Design and Catering January 2000 - April 2001
Skills
Incident Management, BMC Remedy, Vendor Management, Troubleshooting, Technical Support, CRM, Service Desk, ITIL, IT Service Management, IT Operations, Sla, Active Directory, IT Management, Access, Disaster Recovery, Data Center
Education
Global Knowledge 2009 — 2009
ITIL Foundation V3
Global Knowlege 2009 — 2009
Network +
George Brown College 2001 — 2002
Cooking and Related Culinary Arts, General
Bell Canada January 2010 - Present
Bell Technical Solutions December 2007 - December 2007
Fruitrade International March 2007 - October 2007
Lighting Solutions February 2006 - July 2006
Skills
Project Coordination, Telecommunications, Project Management, Project Delivery, Project Planning, Program Management, Coordination, Microsoft Office, Maestro, QuickBooks, SAP P50, Committed to..., Document Management, Procurement, Logistics, Teamwork, Customer Service, Time Management, Microsoft Excel
Education
York University 2011 — 2013
BHRM, Human Resources Management
Centennial College 2004 — 2006
Business Administration, International Business
Kerri's Liquor November 2009 - Present
Bell Technical Solutions April 2008 - November 2009
Education
Mississippi College 2010 — 2012
Seneca College of Applied Arts and Technology 2006 — 2008
General Arts and Science, Business Stream
Bell Technical Solutions February 2014 - Present
Coast To Coast Cleaning Supplies April 2012 - Present
Self-Employment Freelance Work September 2003 - Present
City of Toronto October 2013 - February 2014
Mevotech Inc. August 2011 - November 2011
North American Tea & Coffee Inc October 2008 - October 2009
RCP Inc February 2007 - October 2008
Skills
Teamwork, Microsoft Office, Computer Hardware, Windows, PowerPoint, Customer Service, Microsoft Word, Microsoft Excel, C, C++, Time Management, Team Leadership
Education
Centennial College 2011 — 2013
Computer Installation and Repair Technology/Technician
Dunoon Technical High 2000 — 2003
Business Education, 12
Bell Technical Solutions February 2013 - Present
Bell Technical Solutions September 1999 - January 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Budgets, Customer Satisfaction
Education
The University of Western Ontario 1984 — 1987
BA, Economics and Geography
Fanshawe College
MaxSys June 2015 - Present
Bell Technical Solutions February 2015 - April 2015
Selekktus August 2014 - November 2014
Quantum Management Services Ltd. May 2014 - August 2014
Laurentian Bank May 2013 - February 2014
Skills
Recruiting, Human Resources, Sales, Customer Service, Leadership, Talent Acquisition, Microsoft Excel, Management, Applicant Tracking..., Onboarding, Banking, Credit, Financial Services, Warehousing, Telemarketing, Cold Calling, Sourcing, Research, Microsoft Office
Education
Université de Montréal 2009 — 2014
Bachelor's degree, Labor and Industrial Relations
Hassan Kassir High School - Lebanon 2006 — 2009
High School, Biology/Biological Sciences, General
Independence Blue Cross September 2014 - Present
Bell Technical Solutions January 2013 - May 2013
Skills
Data Analysis, Data Quality, Business Analysis, Teradata SQL, SQL, Core Java, JavaScript, Sublime Text, Eclipse, Android Development, Software Engineering, Databases, PHP, Microsoft Excel, PowerPoint, Business Meetings, Organizing Meetings, CSS, HTML, HTML5
Education
University of Central Missouri 2013 — 2014
Master's degree, Computer Science, A+
Kakatiya University 2009 — 2013
Bachelor's degree, Computer Science, A+