belairdirect Company
Industry: Insurance company
DescriptionHeadquarters: Toronto, Canada Founded: 1955, Québec, Canada Parent organization: Intact Financial Corporation
belairdirect List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at belairdirect. You can filter them based on skills, years of employment, job, education, department, and prior employment.
belairdirect Salaries. You can even request information on how much does belairdirect pay if you want to. Learn about salaries, pros and cons of working for belairdirect directly from the past employees.
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belairdirect Employees
North City General Insurance Brokers June 2015 - Present
Grey Power July 2011 - March 2015
belairdirect July 2014 - July 2014
Vibrant Ideation & Marketing March 2011 - July 2011
InField Marketing Group November 2010 - January 2011
The North 51st Group May 2010 - December 2010
Skills
Property, Brokers, Underwriting, Coaching, Team Building, Insurance, Sales, Management, Relationship Marketing, Event Planning, Event Management, Customer Service, Property, Social Media, Marketing, Retail, Microsoft Office
Education
University of Toronto at Scarborough 2005 — 2011
Honours Bachelor of Arts, Women's and Gender Studies, Art History
University of Toronto
Bachelor of Arts (B.A.)
Centennial College 2007 — 2007
Mortgage Agent License, Mortgage Underwriting
Toronto French School 1999 — 2005
Bilingual International Baccalaureate Diploma, OSSD
Intact Financial Corporation October 2012 - Present
Intact Financial Corporation June 2011 - October 2012
Cossette Communication-Marketing January 2011 - June 2011
Belairdirect May 2008 - January 2011
Skills
Marketing, Insurance, Customer Experience, Online Marketing, Business Strategy, Strategic Planning, Event Management, Project Management, Relationship Marketing, Marketing Communications, Communication marketing, Customer Service, PowerPoint, Internal Communications, Sales, Microsoft Excel, Microsoft Office, Event Planning, Corporate Events, Events, Digital Marketing, Digital Media, Planification..., Marketing digital, Service client
Education
Université de Montréal - HEC Montréal 2013 — 2015
D.E.S.S. en affaires électroniques
HEC Montréal 2007 — 2010
B.A.A, Marketing
belairdirect. May 2013 - Present
Grey Power Insurance Brokers August 2010 - May 2013
Tarion Warranty Corporation January 2008 - April 2010
Tarion Warranty Corporation June 2005 - January 2008
Inforica Corporation July 2001 - June 2005
DataMirror July 2000 - February 2001
CGI May 1999 - August 1999
Export Development Canada February 1996 - August 1998
Skills
Business Process...
Education
Ivey Business School at Western University 1998 — 2000
MBA
University of Ottawa 1991 — 1995
B.COMM, Management Information Systems Co-op
belairdirect May 2014 - November 2014
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Strategic Planning, PowerPoint, Sales, Teamwork, Time Management, Analysis, Access, Data Entry, Accounting, Research, Financial Analysis, Budgets, Data Analysis
Education
Carleton University 2013 — 2018
Bachelor's Degree, Mathematics and Statistics with a Concentration in Actuarial Science
Collège La Cité 2012 — 2013
Aviva Canada October 2008 - Present
Belairdirect July 2000 - October 2008
Walker Information August 1996 - July 2000
Skills
Underwriting, Insurance, Property, Casualty, Property & Casualty..., Risk Management, Liability
Education
De La Salle University 1991 — 1993
Bachelor of Science, Applied Economics
belairdirect February 2001 - Present
Intact Financial Corporation February 2009 - March 2010
Intact Financial Corporation May 2001 - February 2009
Prudential Relocation January 1998 - April 2001
Skills
Bilingual – oral and..., Smart Serve Certified, Mixology Certification..., First Aid & CPR Trained..., Human Resources, Recruiting, Training, Succession Planning, Onboarding, Employee Benefits, HRIS, Organizational..., Interviews, Personnel Management, Leadership, Program Management, Administration, Time Management, Employee Relations, Employee Engagement, HR Policies, Performance Management, Talent Management
Education
George Brown College 2013 — 2013
Crisis Intervention & Prevention Certificate
George Brown College 2008 — 2010
Training Adults Certificate
Toastmasters International 2007 — 2010
Public Speaking
George Brown College
Human Resources Management
George Brown College
Certified Image Consultant
George Brown College
Practical Management Strategies
George Brown College
Dealing with Difficult People
International Image Institute
Image Consulting
Belairdirect December 2011 - Present
Hudson's Bay Company June 2011 - December 2011
Value Village September 2008 - August 2011
Bulk Barn September 2007 - August 2008
Skills
Market Research, Business Planning, Customer Relations, Marketing, CRM, Management, Nonprofits, Sales Management, Entrepreneurship, Insurance, Team Leadership, Marketing Research, Strategic Planning, Property & Casualty...
Education
Algonquin College of Applied Arts and Technology 2010 — 2011
Business Marketing, Business
Algonquin College of Applied Arts and Technology 2008 — 2010
Small and Medium Enterprise Management, Business
belairdirect February 2015 - Present
belairdirect February 2015 - Present
CDS Global October 2014 - January 2015
Lowe Roche July 2013 - January 2014
Proximity Canada April 2013 - July 2013
Yew + Bamboo Inc. July 2011 - April 2013
Draftfcb January 2011 - April 2011
Tilt Integrated Communications September 2010 - April 2011
Scotiabank May 2008 - August 2010
Skills
Advertising, Digital Marketing, Integrated Marketing, Direct Marketing, Social Media, Online Advertising, Creative Strategy, Digital Media, Microsoft Excel, PowerPoint, Strategic Planning, Brand Developement, Strategic Brand..., Building Brand Awareness, Media Planning, ROI Management, Strategic Creative..., Direct Mail Campaigns, Data Management, Communication..., Print Ads, Social Networking, Banner Ads, Email Marketing, Mass Email Marketing, Marketing Research, Brand Positioning..., Marketing Budget..., Consumer Insight, Brand Development, Direct Mail, Outdoor Advertising, Creative Direction
Education
Centennial College 2008 — 2011
Advanced Diploma, Advertising Account Management
York University 2008 — 2008
Psychology
Satec @ W.A Porter
Intact January 2015 - Present
Costco Wholesale May 2008 - Present
Intact-Novex group insurance July 2014 - December 2014
Grey Power March 2013 - June 2014
belairdirect July 2011 - March 2013
Skills
Insurance, Risk Management, Sales, Customer Service, CRM, Time Management, Microsoft Office, Teamwork, Team Leadership, Leadership, Analysis
Education
Sauder School of Business 2015 — 2019
Urban Land Economics, Economics
University of Toronto 2012 — 2012
Certified Risk Management, Business/Commerce, General
Seneca College of Applied Arts and Technology 2008 — 2012
Paralegal, Law
Seneca College of Applied Arts and Technology 2010 — 2010
Alternate Dispute Resolution, Business/Commerce, General
belairdirect November 2013 - Present
Cash Converters August 2011 - September 2013
Blinds To Go May 2010 - May 2011
Skills
Microsoft Office, Word Processing, Customer Service, Highly detail oriented, Administrative Functions, Market Analysis, Multi Tasking, Team Building, Active Listening, Creative Thinking, Maintaining Strong..., Task Driven
Education
Insurance Brokers Association of Ontario 2013 — 2013
RIBO Level I License "Acting Under Supervision", Insurance
City University of Seattle 2005 — 2010
Bachelor of Business Administration (BBA), Business Administration and Management, General
Intact Assurances Vice-présidente indemnisation QuébecIntact AssurancesMarch 2009 - September 2011
belairdirect January 2006 - March 2009
belairdirect January 2001 - January 2006
belairdirect August 1998 - January 2001
Microcell Solutions (Fido) March 1996 - August 1998
Rogers Communications August 1988 - March 1996
Skills
Claims Management, Insurance
Education
HEC Montreal
belairdirect October 2014 - Present
Meridian Credit UN December 2011 - October 2014
Re/Max West Realty June 2011 - April 2014
Bennett March Inc. January 2011 - April 2011
Intact Financial Corporation April 2007 - August 2010
Skills
Time Management, Microsoft Excel, Marketing, System Administration, Salesforce.com, Software Documentation, Customer Service, Strategy, Microsoft Office, Insurance, Social Media, Analysis, Administration, Leadership, Accounting
Education
George Brown College 2010 — 2011
Post-Graduate, Marketing Management - Financial Services
Wilfrid Laurier University 2007 — 2010
BA, Contemporary Studies and Criminology
Intact November 2014 - Present
Intact September 2014 - November 2014
Belairdirect May 2010 - September 2014
Belairdirect June 2012 - November 2012
Aon May 2009 - August 2009
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Lotus Notes, Customer Service, English, Employee Relations, Sales
Education
HEC Montréal 2011 — 2015
Maîtrise ès sciences de la gestion, Gestion des ressources humaines
HEC Montréal 2007 — 2011
Baccalauréat en administration des affaires, Économie appliquée & Gestion des ressources humaines
Gallagher Bassett Services, Inc. December 2014 - Present
Zurich Insurance Company Ltd April 2014 - December 2014
Intact Financial Corporation October 2010 - April 2014
Intact Financial Corporation September 2009 - October 2010
belairdirect October 2008 - September 2009
Banana Republic / Gap Inc. September 2007 - December 2008
Skills
Customer Service, Property & Casualty..., Microsoft Office, Insurance, Sales, Employee Relations, Process Improvement, Microsoft Excel, Management, Strategic Planning, Social Media, Liability, Claim, Commercial Insurance, Negotiation, Claims Handling, Claims Management, General Insurance, Marketing, Time Management, Claim Investigation, Claims Resolution, Legal Liability, Microsoft Word, Casualty Insurance, Risk Management
Education
Insurance Institute 2012 — 2015
Chartered Insurance Professional (CIP), Insurance, Management and Underwriting
Seneca College of Applied Arts and Technology 2006 — 2009
International Business, Business/ Marketing
Belairdirect January 2012 - Present
AXA Canada (puis Intact Assurance) May 2011 - December 2011
Projardins July 2010 - August 2010
HEC Montreal March 2009 - July 2009
Skills
Web Analytics, Omniture, Marketing Research, Marketing Strategy, Analysis, Google Analytics, Online Advertising, Analytique, Usability Testing, User Experience, Stratégie marketing, Analyses, Statistiques web, Digital Marketing, Gestion de projet
Education
HEC Montréal 2011 — 2012
Master of Science (MSc), Commerce Électronique, Mention d'excellence
2007 — 2011
BAA, Marketing
2009 — 2009
MYCOR Insurance Solutions June 2015 - Present
Unison Insurance & Financial Services Inc. March 2014 - June 2015
HUB International April 2012 - February 2013
Willis Canada Inc. October 2002 - April 2012
Aviva Canada Inc January 2000 - October 2002
Belairdirect 1998 - 2000
Skills
Commercial Insurance, Professional Liability, Insurance, Sales, Liability, Property & Casualty..., D&O, New Business Development, Training, Management, Underwriting, General Insurance, Commercial Lines, Brokers
Education
University of Toronto 2008 — 2010
CRM, Risk Management
Toronto School of Business 1993 — 1995
Micro Computers and Business Admin, Business Administration and Management, General
Woburn Collegiate 1987 — 1991
Export Development Canada September 2014 - Present
Intega IT July 2014 - August 2014
Intega IT September 2013 - August 2014
Belairdirect November 2012 - August 2013
Bell February 2008 - November 2012
Stephanie Lapensee Consulting and Events May 2012 - September 2012
The Body Shop November 2006 - February 2008
Graphix 2000 February 2006 - June 2006
Skills
Sales, Web Design, Promotions, Convincing People, Event Planning, Recruiting, Leadership, Enthusiastic..., Enthusiasm to learn, Fast Learner, Analytical Skills, Problem Solving, Academic Achievement, Hardwork, Meet Deadlines, Closing Deals, Deal Closure, Social Media, Fundraising, Press Releases, Customer Experience, Teamwork, Time Management, Social Networking, Marketing Communications, Networking, Social Media Marketing, Strategic Communications, Team Leadership, Market Research, Event Management, Account Management, Online Marketing, Marketing, Advertising, Public Relations, Sales Process, Customer Satisfaction, Customer Service, Lead Generation, Direct Sales, B2B, Online Advertising, Direct Marketing, Marketing Strategy, Sales Presentations, Product Marketing, WordPress, Website Development, Graphic Design
Education
Carleton University 2007 — 2012
Bachelor of Arts Honours, Communications Studies, CGPA 9.81
belairdirect February 2014 - Present
ValueSky Mortgages/ Sagewise Financial Canada June 2012 - October 2013
Law Office of H. John Kalina October 2010 - September 2011
Cineplex Entertainment April 2006 - September 2009
Skills
Legal Advice, Filogix, Legal Compliance, Client Liaison, Client Representation, Client Co-ordination, Client Education, Microsoft Word, Microsoft Excel, Microsoft Office, Legal Documents, Document Drafting, Filogix Document..., Filing, Electronic Filing, Real Estate Transactions, Legal Assistance, Employment Law, Insurance
Education
Algonquin Careers Academy 2009 2009 — 2010
Paralegal Diploma, Paralegal, 75.5
Centennial College 2007 — 2009
Certificate, Law Clerk, N/A
Ascension of Our Lord C.S.S 2003 — 2007
O.S.S.D, General Studies, 75.5
belairdirect February 2014 - Present
Century 21 Eady Realty Inc., Brokerage* November 2012 - November 2013
Century 21 Lanthorn Real Estate Ltd. November 2011 - November 2012
Toyota Boshoku November 2010 - November 2011
Liquor Stores GP January 2008 - December 2008
Skills
Real Estate, Real Estate Transactions, Real Estate Negotiation, Camera Operator, Photography, Digital Photography, Video Editing, Video Production, Videography, Audio Editing, Sound Editing, Film Editing, Creative Writing, Feature Writing, Screenwriting, Film Production, Short Films, Referrals
Education
OREA College 2011 — 2012
Diploma, Real Estate
Algonquin College of Applied Arts and Technology 2009 — 2009
Certificate, Personal Support Worker
Confederation College 2005 — 2007
Diploma, Film Production
Fanshawe College 2004 — 2005
Certificate, General Arts and Sciences
Dan the Tech Guy 2015 - 2015
Champ Digital 2013 - 2014
Belairdirect 2008 - 2012
Belairdirect 2005 - 2008
Belairdirect 2001 - 2005
Skills
Coaching, Employee Training, Presenter, Editing, Video Editing, HTML
Education
University of Toronto 2011 — 2013
Advance Certificate, eBusiness/eCommerce Management
Centennial College 2011 — 2012
Certificate with High Honours, Teacher/Trainer of Adults
Insurance Institute of Canada
CIP Designation
Grant Macewan College 1989 — 1991
Advertising + Public Relations, Public Relations
University of Alberta 1984 — 1988
Bachelor of Arts
belairdirect November 2013 - Present
Cara Operations 2008 - 2010
KDC - Group Of Companies 2007 - 2008
Skills
Public Speaking, American Sign Language, Microsoft Office, Excel, PowerPoint, Windows Live Movie Maker, Interpersonal Skills, Creative Problem Solving, Innovator, Team Leadership, Microsoft Excel, Time Management, Inventory Management, Teamwork, Sales
Education
Seneca College of Applied Arts and Technology 2010 — 2012
Seneca College of Applied Arts and Technology 2010 — 2012
Business Administration, Management and Operations
belairdirect 2014 - Present
Service Corporation International 2012 - 2014
State Farm 2007 - 2012
RBC Insurance 2003 - 2007
Skills
General Insurance, Health Insurance, Insurance, Critical Illness, Disability Insurance, Claim, Commercial Insurance, Term Life Insurance, Life Insurance, Underwriting, Customer Service, Retirement Planning, Management, Property & Casualty..., Long-term Care, Retirement, Homeowners, Risk Management, Leadership, Wealth Management, Investments, Financial Planners, Legal Liability, Strategic Financial..., Brokers, Liability, Wealth Accumulation, Mortgage Lending, Employee Benefits, Long Term Care Insurance, Professional Liability, Financial Advisory, Small Business, Whole Life, Fixed Annuities, Estate Planning, Time Management, Financial Services, Financial Risk, Casualty, Commercial Lines, Relationship Management, Finance, Umbrella Insurance, Claims Management, Customer Retention, Casualty Insurance, Financial Planning, Team Building, Sales
Education
Athabasca University 2015 — 2017
Master of Business Administration (MBA)
Sheridan College
Marketing, Business
HEC Montreal January 2013 - Present
HEC Montreal October 2011 - January 2013
HEC Montreal November 2010 - October 2011
Molson Coors Canada October 2007 - November 2010
Bell Mobility January 2002 - September 2007
Belairdirect November 1998 - January 2002
Centre Jeunesse Laval 1990 - 1997
Skills
Coaching, Marketing Strategy, Team Leadership, Team Management, Strategic Planning, Operations Management, Planification..., Service client, Gestion d'équipe, Gestion de projet, Leadership d'équipe, Stratégie marketing
Education
Université de Montréal - HEC Montréal 2003 — 2005
DESSG, Études supérieures Gestion 2ième cycle
1994 — 1997
Bachelière, Psychologie
College Regina Assumpta
DAS Canada April 2015 - Present
ABZ Assurances Inc. September 2012 - April 2015
Looking for a new opportunity June 2012 - August 2012
Allstate Insurance Company of Canada August 2008 - June 2012
Langelier Assurances Inc. January 2002 - August 2008
Belairdirect October 2000 - January 2002
TD Bank Group March 1998 - October 2000
Skills
Brokers, Business Development, Commercial Insurance, Customer Service, General Insurance, Insurance, Liability, Professional Liability, Underwriting, Sales, Casualty Insurance, Management, Property, Risk Management
Education
Authorité des Marchés Financiers 2000 — 2000
Damage Insurance (including personal lines & commercial Lines), Insurance
Concordia University 1996 — 1999
Economics
Université de Sherbrooke September 2015 - Present
Intact July 2009 - 2014
Intact Assurance April 2008 - July 2009
Intact Assurance January 2006 - April 2008
Intact Assurance April 2004 - December 2005
belairdirect 2001 - 2004
belairdirect November 1998 - 2001
FRP groupe conseil 1998 - 1998
Société de développement industriel du Québec 1996 - 1997
Skills
General Insurance, Change Management, Underwriting, Coaching, Brokers, Team Leadership, Claim, Performance Management, Organizational..., Training, Communication, Customer Experience, Customer Satisfaction, Complaint Management, Iso 9000, Team Management, Human Resource..., Human Capital, Diversity & Inclusion..., Insurance, Property & Casualty..., Customer Service, Assurance, Assurance globale
Education
Université de Montréal - HEC Montréal 2011 — 2011
Séminaire intensif en développement organisationnel
Institut d'assurance du Canada
Professionnel d'assurance agréé
Université du Québec - Ecole nationale d'Administration publique 1993 — 1995
Maîtrise en administration publique, Analyse et développement des organisations
Université du Québec à Montréal 1991 — 1993
Baccalauréat, Sciences politiques
Ubisoft April 2013 - Present
Freelance January 2013 - April 2013
Studio 303 2007 - 2012
Belairdirect May 2004 - May 2007
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Photoshop, HTML, Public Speaking, Budgets, Strategic Planning, Illustrator, InDesign, Flash, Final Cut Pro, Entourage, Hype, HTML 5, CSS, JavaScript, Wordpress, jQuery, Dreamweaver, FileMaker
Education
Collège Salette 2012 — 2013
AEC, Design Web
Université de Montréal 2004 — 2007
Bachelor's degree, Science de la Communication
Desjardins General Insurance Group June 2011 - Present
Belairdirect November 2009 - June 2011
Skills
Customer Service, Insurance, Sales, General Insurance, Umbrella Insurance, Extremely motivated, Highly organized, Bilingual, Licensed in Other than..., Unparalleled..., Proficient with..., Exceedingly handy, First Aid/CPR and AED..., Extremely well spoken, Exceptional writing and..., Outstanding problem..., Highly developed...
Education
McGill University 2005 — 2009
Bachelor of Arts (B.A.), Psychology and Anthroplogy
CEGEP - John Abbott College 2003 — 2005
Diplôme d'études collégiales, Social Sciences
Belairdirect May 2015 - October 2015
PANDORA A/S March 2013 - May 2015
Sears Canada August 2008 - August 2014
Groupe Dynamite May 2012 - September 2012
La Vie En Rose May 2011 - August 2011
Skills
Marketing, Retail, Customer Service, Teamwork, Leadership, Sales, Microsoft Word, Social Media Marketing, Organization Skills, Insurance
Education
Université de Montréal - HEC Montréal 2014 — 2017
Baccalauréat en Administration des Affaires, Ressources humaines
Cégep Marie-Victorin 2009 — 2012
DEC, Commercialisation de la mode
Intact February 2014 - Present
Intact Financial Corporation December 2012 - January 2014
Belairdirect December 2010 - January 2013
Belairdirect October 2008 - December 2010
Shoppers Drug Mart September 2007 - October 2008
Shoppers Drug Mart January 2004 - September 2007
Skills
Insurance, Claim, Property & Casualty..., Accident Benefits, General Insurance, Liability, Claims Management, Commercial Insurance, Underwriting, Brokers, Legal Liability, Casualty, Arbitration, Litigation, Casualty Insurance, Mediation, Customer Service, Risk Management
Education
Humber College 2004 — 2007
Business Administration and Marketing, Business and Marketing
Humber College
belairdirect, part of Intact Financial Corporation 2010 - 2014
belairdirect, part of Intact Financial Corporation 2003 - 2010
ING Canada 2002 - 2003
belairdirect 1999 - 2001
Boyden Bourbeau 1998 - 1999
Agropur, Fine Cheese Division 1993 - 1998
Skills
Direct Marketing, Competitive Analysis, Marketing Strategy, Analysis, Insurance, Marketing Budget..., Competitive Intelligence, Strategic Planning, Advertising, Administration, Translation, Project Management, Teamwork, Marketing Research, Marketing
Education
HEC Montréal 2001 — 2003
DESS
Université du Québec à Trois-Rivières 1989 — 1992
Bachelor
CRIQ - Centre de recherche industrielle du Québec
Canadian Management Centre
Belairdirect October 2011 - Present
CBC Television 2009 - August 2009
Sheridan May 2009 - July 2009
Skills
Property & Casualty..., Underwriting, Insurance, Sales, Risk Assessment, Customer Service, Research, General Insurance, Liability, Social Media, Microsoft Word, Social Networking, Editing, Photography, Analysis
Education
Universidad Nacional Autonoma de Mexico 2010 — 2011
Spanish
Sheridan College 2006 — 2009
Broadcast Journalism
Humber College 2005 — 2006
Journalism
Yves Rocher September 2015 - Present
Yves Rocher March 2015 - September 2015
L'Oréal August 2013 - March 2015
L'Oréal January 2013 - August 2013
L'Oréal February 2012 - January 2013
Banque Scotia March 2011 - July 2011
Belairdirect May 2010 - March 2011
Financière Sun Life May 2009 - October 2009
Banque Scotia May 2007 - May 2009
Skills
Marketing Strategy, French, Management, Marketing, Marketing Communications, Marketing Research, Event Planning, Digital Marketing
Education
Université de Montréal - HEC Montréal 2008 — 2011
Bachelor of Business Administration (B.B.A.), Marketing-Management
Champlain College 2006 — 2008
belairdirect February 2014 - Present
belairdirect September 2012 - February 2014
belairdirect June 2011 - September 2012
Diantis System House May 2009 - June 2011
Skills
Time Management, Microsoft Excel, Sales, Customer Service, Teamwork, Financial Analysis, Finance, Accounting, Access, Microsoft Office, Team Leadership, Research, Insurance, Risk Management, Analysis
Education
Ryerson University 2006 — 2011
Bachelor of Commerce (B.Com.), Finance
Ryerson University
Bachelor of Commerce (B.Com.), Accounting and Finance
belairdirect February 2015 - April 2015
Software Acrobatics April 2013 - December 2014
Domtar September 2013 - September 2014
Wipro October 2011 - January 2013
Bell 2009 - 2010
IBM 2005 - 2006
Skills
Business Analysis, Quality Management, Process Improvement, Requirements Analysis, SOA, Testing, SDLC, Integration, Agile Methodologies, Architecture, Scrum, Software Development, Business Intelligence, Software Project..., Quality Assurance, Team Management, Project Management, MS Project, PMP, Business Process, Agile Project Management, Leadership, PMO, Microsoft SQL Server, Business Development
Education
Université de Montréal 1997 — 2001
Master's Degree, Computer Science
Institute of Physics Technologies at Low Temperatures 1978 — 1981
Doctorate, Physics and Mathematics
belairdirect May 2015 - Present
Belairdirect September 2012 - Present
Belairdirect May 2010 - September 2012
Belairdirect March 2008 - April 2010
Belairdirect March 2002 - February 2008
Skills
Marketing, Direct Marketing, Project Management, Media Marketing, Marketing Communications, Insurance, Advertising
Education
McGill University 2015 — 2016
Attestation of Proficiency in English for professional communication
Université de Montréal - HEC Montréal 1996 — 2000
BAA, marketing
ATELKA October 2013 - Present
belairdirect January 2010 - August 2013
belairdirect January 2008 - December 2009
belairdirect October 2005 - December 2007
belairdirect April 2003 - September 2005
transcontinental (division Sodema) August 2000 - April 2003
transcontinental (division Sodema) September 1998 - July 2000
transcontinental (division Sodema) January 1997 - August 1998
Skills
Contact Center..., Contact Center..., Project Management, Change Management, Employee Engagement, Presentations, Employee Training, Career Development, Sales Operations, Customer Experience, web transactional..., Management
Education
McGill University
Certificat (en cours), Administration et gestion des affaires, général
CEGEP - Valleyfield
D.E.C
École Secondaire Vaudreuil
D.E.S
Aviva Canada January 2014 - Present
Belairdirect November 2008 - January 2014
Belairdirect January 2006 - October 2008
British Airways November 2000 - December 2005
British Airways August 1997 - November 2000
British Airways May 1994 - August 1997
Skills
Call Center, Management, Sales Management, Customer Service, Insurance, Time Management, Performance Management, Leadership, Sales, Coaching, Process Improvement, Call Centers, Microsoft Office, Marketing, Research, Data Analysis, Teamwork, Training, New Business Development, Underwriting, Property & Casualty..., Business Planning, Risk Management, Customer Retention, General Insurance, Team Leadership, Analysis, Liability, Team Building
Education
Sofia University St. Kliment Ohridski 1985 — 1990
B.A., English
University Diploma - St. Kliment of Ohrid University of Sofia 1985 — 1990
General Arts, B.A, English language and English literature
Allstate Canada 1998 - Present
Belairdirect January 1995 - August 1998
CBU Publications 1993 - 1995
CBU Publications 1993 - 1995
Skills
Property & Casualty..., Insurance, Casualty, Legal Liability, Brokers, General Insurance, Liability, Homeowners, Casualty Insurance, Commercial Lines, Disability Insurance, Customer Service, Financial Services, Life Insurance, Management, Professional Liability, Risk Management, Term Life Insurance, Umbrella Insurance, Underwriting
Education
Insurance Institute 1995 — 2007
C.I.P., Chartered Insurance Profesional Designation
Carleton University 1993 — 1997
B.A., Sociology/Anthropology
Morneau Shepell August 2014 - Present
ASNA April 2012 - March 2015
Mercer January 2013 - August 2014
Standard Life May 2012 - December 2012
Belairdirect September 2011 - December 2011
Towers Watson January 2011 - April 2011
Canada Revenue Agency May 2010 - August 2010
Skills
Defined Benefit, Pension Funds, Programming, Communication Skills, Learning Quickly
Education
Concordia University 2009 — 2012
B.Sc. Actuariat avec mineure en Finance
CÉGEP de Baie-Comeau 2007 — 2009
DEC en Sciences de la Nature
Belairdirect 2000 - 2015
Ontario Trillium Foundation July 2013 - December 2013
Toronto Public Library October 2012 - May 2013
CRCI July 2010 - April 2012
eHealth Ontario (Richard Rybinski - Sole Proprietor) July 2011 - December 2011
HSI March 2010 - October 2010
Plexxus August 2009 - March 2010
Bayer Inc February 2007 - April 2009
Toronto Catholic District School Board February 2005 - February 2007
City of Toronto 2000 - 2004
Skills
Supply Chain Management, Contract Management, Project Portfolio..., Procurement Consulting, Strategic Sourcing, Procurement Outsourcing, Procurement, Change Management, Management, Strategic Planning
Education
PMAC 2000 — 2005
C.P.P., C.S.C.M.P., Purchasing/Procurement, Supply Chain Management
Humber College 1998 — 2000
Purchasing Certificate, Purchasing
University of Toronto 1975 — 1980
Hon.B.A., Business/Managerial Economics
Kipling Collegiate High School
Belairdirect June 2012 - Present
NCO Financial Systems March 2007 - June 2012
NCO Financial Systems August 2005 - March 2007
Ipsos ASI 2003 - 2005
Skills
Workforce Management, MS Office tools, Excel, Access, PowerPoint, MySQL, SQL, C++, Customer Service, Data Analysis, Workforce Planning, Team Management, Real Time, Performance Monitoring, KPI, Avaya, ACD, Analysis, Windows Server, Active Directory, Outlook, Software Installation, Hardware Installation, QTP, ISTQB, LoadRunner, HPQC, HTML + CSS, IEX, eWFM, SharePoint, Quality Center, Microsoft Excel, Call Centers, Training, Time Management, Management, Forecasting, Leadership, Microsoft Office, Telecommunications, Team Building, Human Resources, Quality Assurance, Business Objects, Business Analysis, Customer Experience, Contact Centers, Performance Management, Avaya Technologies
Education
Innovations in Business Solutions 2012 — 2012
ISTQB Certified Tester, Foundation Level (CTFL)
Seneca College of Applied Arts and Technology 2000 — 2004
Diploma, Computer Programming
East York Collegiate Institute 1996 — 2000
Diploma, OSSD
Intact May 2015 - Present
Belairdirect October 2012 - Present
Belairdirect September 2010 - October 2012
Belairdirect July 2009 - September 2010
Belairdirect September 2007 - July 2009
Skills
General Insurance, Coaching, Insurance, Team Leadership, Microsoft Word, Microsoft Excel, Change Management, Strategic Planning, Customer Service, Team Management, Training, Human Resources, Organizational..., Performance Management, Service client, Formation
Education
Université de Montréal - HEC Montréal
Certificat en gestion des ressources humaines, Développement des ressources humaines
Université du Québec à Montréal / UQAM 2001 — 2005
Baccalauréat, Administration des affaires-Hôtellerie restauration
Institut d'assurance 2009 — 2014
Professionnel d’assurance agréé (PAA), Assurances, En cours
Autorité des marchés financiers 2007 — 2007
Permis d'agent d'assurance des particuliers, Assurance
belairdirect June 2015 - Present
Belairdirect January 2012 - Present
belairdirect January 2010 - January 2012
belairdirect January 2003 - January 2010
Belairdirect 2009 - 2010
Skills
Insurance, Direct Marketing, General Insurance, Product Management, Underwriting
Education
Université de Montréal 1999 — 2001
BAC, Enseignement
CSPQ - Gouvernement du Québec June 2013 - Present
Belairdirect 2006 - October 2011
Intact Financial Corporation 2003 - 2006
Intact Financial Corporation 2001 - 2003
Intact Financial Corporation 1997 - 2001
Intact Financial Corporation 1996 - 1997
Intact Financial Corporation 1991 - 1996
Intact Financial Corporation 1984 - 1991
Cégep Saint-Hyacinthe January 1985 - October 1985
Intact Financial Corporation May 1983 - September 1983
Skills
MS Project, Business Analysis, Change Management, PMP, Risk Management, Project management
Education
PMI - Project Management Institute 2012 — 2012
PMP - Project Management Professional, PMP obtenu le 29 février 2012
McGill University 2007 — 2008
Project Management
Institut Québecois de Planification Financière
Pl. Fin., Planificateur Financier
McGill University 1997 — 1997
Certificate of Proficiency in English, Certificate of Proficiency in English
Institut canadien des Valeurs mobilières
Institut canadien des valeurs mobilières, Cours sur le commerce des valeurs mobilières au Canada
Université de Sherbrooke 1981 — 1984
B.A.A, Baccalauréat en Administration des Affaires, Gestion de l'information et des Systèmes
Canada Revenue Agency February 2011 - Present
Bleacher Report April 2008 - Present
Belairdirect February 2008 - January 2011
Skills
Visio, Insurance, Business Analysis, Risk Management, Coaching
Education
McGill University 2003 — 2007
B.Sc, Psychology
Ethical Interviewing and Statement Profiler
Ethical Interviewing and Statement Profiler Course
Ethical Interviewing and Statement Profiler Course
Belairdirect February 2010 - Present
Allstate Insurance June 2008 - January 2010
ADRHA 2010 - 2010
belairdirect February 2007 - May 2008
ING 2002 - 2007
Audisoft Technologies December 2000 - July 2002
Uni-Select Inc. October 1997 - November 2000
Groupe conseil DMR 1986 - 1996
Skills
Performance Management, Human Resources, Budgets, Employee Engagement, Strategy, Employee Relations, Talent Management
Education
Université de Sherbrooke 2004 — 2009
MBA, Administration des affaires
Université de Sherbrooke 2004 — 2008
2e cycle, Gestion
Université du Québec à Montréal 1989 — 1992
Certificat, Gestion des ressources humaines
Université de Montréal 1981 — 1984
Baccalaureat, Relations industrielles
Collège Français 1978 — 1982
DEC
TD Insurance 2011 - Present
belairdirect 2006 - 2010
belairdirect 2004 - 2006
ING DIRECT Canada 2000 - 2004
Rogers Communications 1996 - 1998
Allstate Insurance Company of Canada 1988 - 1996
Skills
Employee Engagement, Call Center, Insurance, Operations Management, Business Process..., Banking, Telecommunications, Team Leadership, Strategy, Strategic Planning, Sales, Risk Management, Process Improvement, Performance Management, Management, Leadership, Customer Satisfaction
Education
Ivey Business School at Western University 2002 — 2004
MBA, Business
Emera Energy (Nova Scotia Power) January 2015 - March 2015
Sun Life Financial April 2013 - May 2014
Rogers Communications August 2011 - May 2012
Rogers Communications August 2011 - May 2012
Global October 2010 - December 2011
H2 Central Marketing & Communications June 2011 - June 2011
MTS Allstream July 2010 - October 2010
Belairdirect March 2010 - May 2010
MPAC July 2008 - December 2009
Honda Canada Finance Inc. May 2008 - July 2008
Skills
QTP, Quality Center, Regression Testing, Test Automation, Test Cases, Performance Testing, Test Execution, Test Planning, Test Management, User Acceptance Testing, Manual Testing, System Testing, Agile Methodologies, SDLC, WinRunner, Test Strategy, VBScript, QA Lead, Teaching Manual Testing..., Automation, Defect Tracking, Integration, Analysis, SQL, Business Requirements, Functional Testing, Black Box Testing, Requirements Analysis, System Integration..., Business Process, SharePoint, Requirements Gathering, Integration Testing, Oracle, HP Quality Center, HP QTP
Education
Global Knowledge 2013 — 2013
Certificate, Risk Management and Risk Based Testing
Software Certifications QAI Global Institute 2015 — 2015
ISTQB, ISTQB in Progress
COMPACT Telecom Network Solution 2000 — 2000
certification, WIN INS Prepay, WIN MCP Gateway Operation & Administration
Delta College (Montreal) 1993 — 1994
Diploma, Programmer Analyst
Concordia University 1984 — 1985
Bachelor, Bachelor of Commerce - Major in Data processing
Herzing Institute - 1983 — 1983
Diploma, Programmer
Belairdirect May 2014 - Present
Belairdirect May 2010 - May 2014
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Photoshop, Sales, Performance Management
Education
HEC Montréal 2007 — 2010
Bachelor of Business Administration (B.B.A.), Management
BMO Financial Group December 2014 - Present
D+H November 2012 - November 2014
Belairdirect November 2010 - November 2012
Duca Finance November 2008 - November 2010
Skills
Software Documentation, SDLC, MS Project, Requirements Gathering, Requirements Analysis, Business Analysis, Risk Management, Financial Services, Process Improvement, JAD, Software Testing/Defect..., Change Management, SQL Query skills, Human Resource..., Project Management, Business Process..., UML, ITIL, Insurance application, CRM Software, SharePoint, IT Audit, IT Operations, Information Security..., Information Security..., information security..., Standards Compliance, Performance Dashboards, Information Security
Education
York University 2006 — 2007
Masters degree, Human Resources Management and Services
Innovations in Business Solutions 2006 — 2006
Certificate in Business Analysis
Igbinedion University, Okada 2001 — 2005
Bachelor of Computer Science (BSc), Computer Science
belairdirect July 2015 - Present
Edelman June 2015 - June 2015
Edelman April 2015 - April 2015
Industrial Alliance December 2014 - March 2015
Medisys September 2014 - December 2014
Daniel et Daniel Event Creation & Catering May 2014 - August 2014
Skills
Sales, Microsoft Office, Highly detail oriented, Customer Service, Retail Sales, Highly Organized &..., Highly motivated..., Highly versatile, Social Media, Photoshop, Multitasking Skills, Highly resourceful, Highly Reliable, Flexible to Change, Minute Taking, Windows & Mac operating..., Creativity, Office Equipment, Adobe Photoshop, Adobe, Retail, Visual Merchandising, BBX, CRM, Data Entry
Education
University of Ontario Institute of Technology 2011 — 2012
Centennial College 2008 — 2010
Ontario College Advanced Diploma, Hospitality & Tourism Administration, 3.73 GPA
belairdirect April 2005 - Present
belairdirect August 1998 - April 2005
belairdirect February 1980 - August 1998
Education
Université de Montréal 2001 — 2003
Certificat, Publicité - Communication - Marketing
Association canadienne des annonceurs
La production imprimée
Association canadienne des annonceurs
Les commandites: bien les choisir, bien les exploiter.
belairdirect September 2015 - Present
Intact Financial Corporation January 2012 - August 2015
AXA May 2011 - September 2011
Aon September 2010 - December 2010
Mercer January 2010 - May 2010
Skills
Actuarial Science, General Insurance, Insurance, Property & Casualty..., Pensions, Actuaries, Actuarial Consulting, Commercial Lines, Financial Risk, Professional Liability, VBA, Commercial Insurance, SAS, Risk Management, Actuarial Exams, Management, Teamwork
Education
Concordia University 2008 — 2011
Bachelor, Actuarial Mathematics
McGill University 2007 — 2008
Bachelor of Science (B.Sc.), Mechanical Engineering
belairdirect December 2014 - Present
Intact April 2014 - November 2014
Intact Financial Corporation April 2011 - April 2014
Web 4 Reality January 2009 - April 2011
MDG Computers March 2006 - December 2008
Skills
Financial Analysis, Financial Reporting, Financial Accounting, Corporate Tax, Corporate Finance, Insurance, Commercial Insurance, Property & Casualty..., Umbrella Insurance, General Insurance, Accounting, Accounts Payable, Accounts Receivable, Account Reconciliation, Cost Accounting, Cost Management, Tax, Income Tax, Tax Preparation, Tax Accounting, Tax Advisory, Tax Law, Tax Returns, Business Analysis, Business Strategy, Business Intelligence, Process Improvement, Analysis, Strategic Financial..., Financial Risk, Finance, Underwriting, Bank Reconciliation, Auditing, Cash Management, Employee Benefits, Brokers, Time Management, Financial Statements, Risk Assessment, Credit, Property, Liability, Investments, Financial Modeling, Mutual Funds, Banking, Mergers, Financial Services, Access
Education
Ryerson University 2006 — 2010
Bachelor of Commerce (BCom), Accounting and Finance
Sheridan College 2002 — 2005
Diploma with Honours, Business Administration Accounting Program
ExPretio Technologies 2011 - Present
belairdirect (Intact Financial) 2007 - 2011
belairdirect 2005 - 2007
belairdirect 1998 - 2004
Rogers Communications 1997 - 1998
Rogers Communications 1991 - 1997
University of Virginia 1986 - 1987
McGill University 1984 - 1986
Skills
Business Analysis, Business Process, Requirements Gathering, Training, Analysis, Product Management, Business Process Design, Leadership, Process Improvement, User Acceptance Testing, Coaching, Business Process..., Software Documentation, Change Management, Instructional Design, Competitive Intelligence, Customer Satisfaction, Regression Testing, Revenue Forecasting, Yield Management, Generating Revenue, Operational Impact..., Call Centers, Integration, Acquisition projects, Technical Translation, Specifications, Acceptance Criteria
Education
University of Virginia 1986 — 1987
Doctoral curriculum in Hispanic Studies (not completed), Spanish litterature
McGill University 1984 — 1986
Master’s curriculum in Hispanic Studies (to level of dissertation), Hispanic studies
McGill University 1980 — 1984
BA Honours, Hispanic Studies
Professional Development
Various courses:
belairdirect July 2015 - Present
Skills
Crisis Management, Advisor, external communications, Press Releases, Marketing Communications, Public Relations, Internal Communications, Strategic Planning, Social Media, Media Relations, Public Speaking, Change Management, French, Sponsorship, Management, Strategic Communications, Corporate Communications, International Relations, Crisis Communications, Event Management, Business Strategy, Politics, Communications Planning, Project Planning, Public Affairs, Speech Writing, Social Media Marketing, Communication interne, Communication..., Communication marketing, Relations publiques, Communiqué de presse, Réseaux sociaux, Communication...
Education
Université de Montréal 2001 — 2004
Bachelor, Communications
belairdirect April 2015 - Present
SX Marketing Inc. March 2014 - April 2015
Freelance 2008 - 2015
Montostar Inc. February 2012 - July 2014
Elections Ontario August 2013 - August 2013
Weber Shandwick April 2013 - June 2013
Voices 2013 December 2012 - April 2013
McDonald's Corporation September 2004 - May 2010
Skills
Creative Writing, Editing, Proofreading, Blogging, Poetry, Fiction Writing, Social Media, Press Releases, Feature Articles, Research, Media Relations, Speech Writing, Strategic Communications, Translation, Copywriting, Internal Communications, Corporate Communications, Facebook, Social Media Marketing, Public Relations, Publications, Crisis Communications, Publicity, Newsletters, Public Speaking, Communications Planning, Web Content, Event Management, Writing
Education
Seneca College of Applied Arts and Technology 2012 — 2013
Certificate, Corporate Communications
York University 2006 — 2011
Honours B.A., Creative Writing, English
Port Credit Secondary School 2002 — 2006
OSSD
INTACT INSURANCE COMPANY/INTACT COMPAGNIE D'ASSURANCE March 2013 - Present
Weidenbach Leduc Pichette January 2012 - March 2013
INTACT INSURANCE COMPANY/INTACT COMPAGNIE D'ASSURANCE October 2006 - January 2012
belairdirect 2001 - 2004
Skills
Assurance de dommages, Responsabilité civile, Assurance, Service client, Assurance globale, Assurance commerciale, Assurance civile, Déclaration, Subrogation, Gestion des risques, Gestion des plaintes, Dettes
Education
Université de Montréal 2009 — 2012
Certificat en droit, Droit général
L'Institut d'assurance du Canada 2001 — 2009
PAA - Professionnel d'assurance agréé
belairdirect agent double fonctionbelairdirectSeptember 2013 - Present
belairdirect November 2012 - September 2013
belairdirect June 2012 - November 2012
belairdirect October 2011 - June 2012
Skills
Service client, Assurance, Gestion des risques, Coaching, Prise ferme, Assurance globale, Gestion du temps, Travail d'équipe
Education
Saint Mary's University
prince andrew high school
Peter J Davison December 2013 - Present
Trendr September 2012 - December 2013
Our Man in Shanghai November 2008 - July 2012
Crowdsourcing Week September 2011 - April 2012
Microsoft September 2009 - September 2011
Offshore to Online (Essential Finance) April 2008 - April 2009
Peter Davison August 2004 - September 2008
Belairdirect February 2006 - August 2007
One World Coffee Company August 2003 - August 2005
TD Insurance February 2003 - September 2004
Skills
Social Media, Digital Strategy, Social Networking, Entrepreneurship, Strategy, Marketing, Public Relations, Customer Service, Business Networking, Start-ups, Copywriting, Social Media Marketing, Business Planning, Public Speaking, Facebook, Online Marketing, Communication Skills, Creative Direction, Community Outreach, Leadership, People Skills, Project Coordination, New Business Development, Social Media Engagement, Customer Experience, Crowdsourcing, Communications Planning, Strategic Partnerships, Management, Marketing Communications, Marketing Strategy, Digital Marketing, Mentoring, Stakeholder Engagement
Education
Acadia University
BA, Political Science
Banque Nationale Assurances June 2015 - Present
Belairdirect June 2008 - June 2015
Hudson's Bay Company August 2007 - April 2008
IKEA Group September 2006 - 2007
IKEA Group April 2002 - September 2006
Skills
Insurance, Underwriting, Analysis, Customer Service, Liability, Assurance, Claims Resolution, Claims Handling, Sales, Call Center, Employee Management, Sales Management, Risk Management, Microsoft Applications, Lotus Notes, OPUS
Education
HEC Montréal 2013 — 2015
Associate’s Degree, Gestion d'entreprise
College Ahuntsic 1997 — 1999
DEC, Science pure
Hydro Québec 2009 - Present
Hydro Québec 2006 - 2009
Québecor Média 2005 - 2006
Quebecor World and Québecor Média 2000 - 2005
RSA 1997 - 2000
belairdirect 1994 - 1997
Skills
Global Management, Customer Relations, Able To Multi-task, Insurance, Risk Management, Commercial Insurance, Analysis, Change Management, Strategic Planning, Contract Management, Claims Management, Project Management, Management, Assurance
Education
Université de Montréal / University of Montreal
M.Urb., Urban Planning
Concordia University
B.A., Urban Studies/Affairs, Economics (and Law - Laval University)
McGill University
Translation (6 credits)
RBC Insurance November 2010 - Present
RBC Insurance November 2009 - November 2010
RBC Insurance September 2006 - November 2009
RBC Insurance April 2003 - September 2006
RBC Insurance 1998 - 2003
CIBC 1994 - 1998
Belairdirect 1993 - 1994
Skills
Insurance, Strategic Planning, Sales Management, Business Strategy, Leading Change, Cross-functional Team..., Coaching, Operations Management, Workforce Management, Learning and Development, Leadership, Sales, Salesforce.com, Program Management, Marketing Strategy, Strategy, Management, Change Management, Forecasting, Customer Experience, Vendor Management, Call Centers, Business Process...
Education
Adpro 2014 — 2014
Change Management Certification
Insurance Institute of Canada 1993 — 2001
Chartered Insurance Professional Designation
Aston University 1989 — 1991
Honours Bachelor's degree, Business/Commerce, General, Combined Honours
belairdirect February 2015 - Present
Intact March 2014 - February 2015
The Mint Agency August 2013 - November 2013
The University Club at Queens September 2011 - April 2013
Jevco Insurance Company May 2010 - August 2010
Orkin/PCO Services Corporation May 2009 - August 2010
York Fire & Casualty Insurance Company February 2009 - May 2009
Verbeek and Verbeek September 2008 - January 2009
Skills
Political Science, Politics, Public Policy, Policy Analysis, Research, Public Speaking, International Relations, Legislative Relations, Grassroots Organizing, Community Outreach, Microsoft Office, Foreign Policy, PowerPoint, Government, Social Media, Non-profits, Microsoft Excel, Public Relations, Nonprofits, Customer Service, Volunteer Management
Education
Queen's University 2009 — 2013
Bachelor of Arts Honours (B.A.H.), Political Studies
Aviva Canada July 2013 - Present
Aviva Canada November 2008 - July 2013
Univesta, Assurances et services financiers May 2005 - November 2008
ING Canada October 2002 - May 2005
Belairdirect 1998 - 2003
Skills
Property & Casualty..., General Insurance, Commercial Insurance, Underwriting, Insurance, Brokers, Liability, Commercial Lines, Professional Liability, Risk Management
Education
Université de Montréal
Master, History and Politics
Université de Montréal - HEC Montréal
MBA
Intact Financial Corporation August 2013 - Present
belairdirect April 2013 - August 2013
belairdirect May 2009 - April 2013
TELUS September 2007 - May 2009
La Maison Piacente September 2004 - September 2007
Yves Rocher December 2006 - March 2007
Skills
General Insurance, Sales, Insurance, Property & Casualty..., Microsoft Excel, Writing, Creative Writing, Problem Solving, Analysis, Competitive Analysis, Underwriting
Education
Dawson College 2006 — 2008
DEC, Law, Justice and Society
Collège Jean-Eudes 2001 — 2006
High School Diploma
Concordia University
Bachelor of Arts (B.A.), Joint Specialization in Anthropology and Sociology
belairdirect March 2015 - Present
Aeroplan April 2012 - March 2015
Transat January 2011 - March 2012
Accovia April 2010 - January 2011
Accovia Inc October 2007 - December 2010
Accovia/Logibro May 1993 - November 2003
Skills
fully bilingual, organized, Business Analysis, RUP methodology, SQL knowledge, Database Analysis, Business Intelligence, SQL, Analysis, Customer Relations, Software Implementation, Requirements Analysis, Agile, Scrum, Business Process..., Documentation, Databases, XML, Web Services, SQL Server, Database Design, Team Management, JIRA, Integration, SoapUI, Software Documentation, Agile Methodologies, Oracle, Project Management, Customer Service, Data Analysis, CRM, Business Process, Microsoft SQL Server, Software Project..., Multilingual, Management, Change Management, Team Leadership, Visio, Business Requirements
Education
McGill University 1985 — 1989
Grad School, Management
McGill University 1981 — 1982
Certificate in Management
CEGEP St-Jérôme 1977 — 1980
DEC/AEC, Languages/Public Relations
Belairdirect May 2011 - Present
BaRia Partners 2011 - Present
SIFE George Brown September 2010 - February 2012
Skills
Customer Service, Not for Profit, Public Speaking, Marketing, Social Networking, Consultation, Management, New Business Development, Marketing Strategy, Budgets, Recruiting, Leadership Development, Account Management, Microsoft Word, Fundraising, Risk Management, Nonprofits, Direct Sales, Coaching
Education
George Brown College 2009 — 2012
Meadowvale Secondary
Intact Financial Corporation February 2013 - Present
Belairdirect September 2011 - February 2013
EA Mobile January 2011 - September 2011
Winners October 2007 - June 2008
Skills
Quality Assurance, Quality Center, Bug Tracking, System Testing, Video Games, Testing, DevTrack, Customer Service, Phone Etiquette, Compilation, Call Center, Call Centers
Education
Dawson College 2009 — 2010
École secondaire Antoine-de-St-Exupéry 2004 — 2009
Diplôme d'études secondaires
Eidos-Montréal April 2011 - Present
Intact Financial Corporation June 2010 - April 2011
Belairdirect January 2010 - May 2010
Belairdirect June 2008 - January 2010
Skills
Employee Relations, Human Resources, Talent Acquisition, Talent Management, Recruiting, International Mobility, HR Policies, Video Games, Onboarding, Employee Benefits
Education
Université de Montréal 2007 — 2010
Baccalauréat, Relations Industrielles
Belairdirect September 2008 - Present
Banque Nationale March 2012 - June 2012
Belairdirect May 2007 - September 2009
Rôtisseries Saint-Hubert October 2004 - February 2007
Skills
Business Analysis, Use Case Analysis, Requirements Gathering, Business Requirements, Méthodes agiles, Méthodologies Agile et..., Gestion de projet Agile, UML, Visio, RUP, UML Tools, Quality Center, Sparx Enterprise...
Education
McMaster University 2010 — 2011
Advanced Certificate in Business Analysis, Business Analysis
McMaster University 2009 — 2010
Associate's Certificate, Business Analysis
Université Marc Bloch (Strasbourg II) 2003 — 2004
Baccalauréat, Histoire
Université de Montréal 2001 — 2004
Baccalauréat, Histoire
CGI May 2013 - Present
CGI 2013 - 2014
Métro inc. October 2012 - April 2013
Standard Life September 2011 - April 2012
Technologies Nter March 2010 - July 2011
belairdirect January 2008 - December 2009
Banque Nationale January 2007 - September 2008
Groupe Pages Jaunes September 2006 - December 2006
Banque Nationale et Banque Laurentienne January 2005 - September 2006
CGI for GPJ 2006 - 2006
Skills
Analyste d'affaires, Visio, UML, Business Analysis, Agile, Requirements Analysis, Agile Methodologies, Requirements Gathering, MS Project, Scrum, User Acceptance Testing, Business Requirements, Systems Analysis, Business Process, PMP, SQL
Education
Université du Québec à Montréal 1998 — 2000
Certificat, Développement de logiciel
Université du Québec à Montréal 1996 — 1998
Certificat, Informatique de gestion
Université de Montréal 1985 — 1988
Maîtrise, Nutrition
Université de Montréal 1981 — 1984
Baccalauréat, Nutrition
belairdirect January 2014 - Present
Intact Insurance November 2011 - January 2014
Intact Insurance February 2011 - November 2011
Intact Insurance August 2010 - January 2011
Eastman Systems May 2003 - August 2006
Skills
Accident Benefits, Insurance, Liability, Property & Casualty..., Claim
Education
University of Toronto 2008 — 2010
Master of Arts, Latin Literature
McGill University 2003 — 2005
Bachelor of Arts (Honours), Classics
Insurance Institute of Canada
Insurance Institute of Canada
Insurance Institute of Canada
belairdirect November 2013 - Present
American Express March 2003 - October 2013
Innisfree Housing Co-op October 2008 - October 2009
Right Management Consultants 2001 - 2002
CIBC 2001 - 2001
Quantum EDP Recruiting Services 1997 - 2000
Dalhousie University March 1995 - June 1996
Skills
Call Center, Service Recovery, Coaching Staff, Training, Recruiting, Customer Experience, Training Delivery, Coaching, Call Centers, Customer Service, Employee Training, Customer Retention, Employee Engagement, CRM, Leadership, Sales, Credit Cards
Education
Athabasca University 2012 — 2016
Certificate of Proficiency, French
Ryerson University 2007 — 2009
Certificate, Training and Development
Human Resources Professionals Association of Ontario 2001 — 2002
Human Resources
McMaster University 1990 — 1994
BA, Psychology
belairdirect June 2008 - Present
Athletes World October 2006 - May 2008
Skills
Succession Planning, Recruiting, Performance Management, Talent Management, Human Resources, Employee Relations, Employee Engagement, Coaching, Customer Service, HRIS, Leadership, Onboarding, Employee Benefits, Talent Acquisition
Education
McMaster University
Bachelor of Arts (BA)
Seneca College of Applied Arts and Technology
Human Resources Management Certificate
Humber College
Alternative Dispute Resolution Certificate
Air Canada November 2012 - Present
Team Lead, Systemes et Tests BelairDirect March 2010 - November 2012
Intact Financial Corporation 2008 - November 2012
belairdirect 2007 - November 2012
Sourcevolution 2011 - 2011
ING Canada November 2009 - March 2010
ING November 2007 - May 2008
ING Canada (Contractor) March 2007 - November 2007
W4 Technology 2000 - 2000
Skills
Business Requirements, Requirements Analysis
Education
Concordia University 1997 — 2000
Bachelor of Commerce (B.Com.), Management Information Systems, General
Banque Laurentienne July 2012 - August 2013
Banque Laurentienne September 2011 - June 2012
Banque Laurentienne February 2011 - August 2011
AXA Tech October 2010 - January 2011
National Bank of Canada July 2010 - October 2010
Desjardins August 2008 - July 2010
Bombardier Aerospace October 2009 - April 2010
Belairdirect January 2008 - July 2008
Bombardier Aerospace May 2007 - December 2007
CN November 2006 - April 2007
Skills
EJB, Struts, Ant, Hibernate, JSP, JUnit, WebSphere Portal, Servlets, JSF, Spring, JDBC, Java Enterprise Edition, Weblogic, SOA, UML, RAD, Web Services, DB2, CVS, Agile Methodologies, JBoss Application Server, Web Applications, SQL, Eclipse, WebSphere Application..., AJAX, J2EE Application..., XSL, Scrum, Subversion, Oracle, WebSphere MQ, JSTL, JavaScript, JSON, Unix, ClearCase, Swing, Architectures, JavaSE, CSS, Portals, Maven, ASP.NET, SOAP, HTML, JMS, ESB, Tomcat, Websphere
Education
IBM Canada 2007 — 2007
Attestation, IBM Websphere Portal
Université de Montréal 1997 — 2001
Bachelor in Computer Science, Software engineering
belairdirect January 2013 - Present
Groupe TVA Inc February 2009 - December 2012
Pigiste January 2009 - December 2012
Groupe TVA Inc January 2007 - January 2009
BCP July 2004 - December 2005
Skills
Marketing Communications, Project Coordination, Project Management, Strategic Planning, Event Planning, Media Planning, Marketing Strategy, Pitch Development, Report Writing, Market Analysis, Market Research, Translation, Business Planning, Business Development
Education
2001 — 2004
Baccalauréat en administration des affaires, Marketing
Intact Financial Corporation October 2012 - Present
Intact Financial Corporation July 2011 - December 2012
Belairdirect March 2010 - July 2011
Intact Insurance November 2007 - March 2010
ING Insurance October 2005 - November 2007
ING Insurance July 2004 - September 2005
Education
The University of British Columbia 1992 — 1996
B.A., English Literature, History
Hill + Knowlton Strategies October 2012 - Present
Sears Canada January 2012 - December 2012
The Lung Association January 2012 - April 2012
Sears Canada July 2011 - January 2012
Belairdirect November 2010 - March 2011
Ezipin Canada January 2010 - November 2010
Indigo Books & Music Inc. August 2008 - December 2009
Treasury Board of Canada Secretariat March 2008 - August 2008
Tristan & America January 2008 - February 2008
Loblaw Companies Limited October 2003 - January 2008
Skills
Microsoft Office, Event Management, Customer Service, Advertising, Customer Relations, Promotions, Coordination, Social Media, PowerPoint, Event Planning, Word, Excel, Writing, Marketing Communications, Outlook, Public Relations, Fundraising, Problem Solving, Social Media Marketing, Online Marketing, Public Speaking, SEO, Research, Teamwork, Strategic Planning, Direct Marketing, Blogging, Planning, Editing, Facebook, Administration, Time Management, Budgeting, Negotiation, Analysis, Marketing Strategy, Sponsorship, Team Management, Leadership, Press Releases
Education
Algonquin College of Applied Arts and Technology 2011 — 2012
Graduate Certificate, Event Management, 3.8 GPA
Algonquin College of Applied Arts and Technology 2006 — 2009
Advanced Diploma, Business Administration Marketing
CEGEP Heritage College 2004 — 2006
Social Science
Trafalgar Insurance Company October 2007 - Present
Avon Canada April 2007 - Present
belairdirect May 2000 - October 2007
Skills
Claim, Underwriting, Insurance, Property & Casualty..., General Insurance
Education
Humber College 1998 — 2001
Business Administration
Seneca College of Applied Arts and Technology
Insurance
Superior asphalt paving company April 2015 - Present
Costco Wholesale November 2013 - April 2015
Contech Construction April 2012 - February 2013
Best Personnel March 2012 - April 2012
Tannix Industries February 2012 - March 2012
Rainforest Roofing December 2011 - January 2012
Hay's Roofing May 2010 - March 2011
Wawanesa Insurance February 2009 - April 2010
CAA South Central Ontario November 2007 - January 2008
Belairdirect February 2005 - June 2007
Skills
General Insurance, Team Building, Direct Sales, Claims Handling, Public Speaking, Construction, Management, Customer Satisfaction, Inventory Management, Negotiation, Operations Management, Process Scheduler, Sales Management
Education
The University of Winnipeg 2001 — 2004
BA, History
University of Manitoba 1997 — 1999
General Studies
Canadian College Italy 1996 — 1997
Grade 13, OAC
Afcent International 1994 — 1996
grade 12, General Studies
belairdirect December 2014 - Present
PwC Canada November 2011 - Present
PwC March 2014 - June 2014
Hill+Knowlton Strategies August 2008 - May 2011
Hi Concept Productions February 2008 - September 2008
elevator communications inc. May 2008 - June 2008
Skills
Event Planning, Editing, Public Relations, Event Management, Project Management, Media Relations, Crisis Communications, Press Releases, Corporate Communications, Strategic Communications, Communications Planning, Corporate Social...
Education
Humber College 2007 — 2008
Diploma, Public Relations
Wilfrid Laurier University 2003 — 2007
BA, Communications
Desjardins May 2010 - Present
Université Laval 2005 - 2010
Ordre des comptables généraux accrédités du Québec (CGA) 2006 - 2007
Dairy Farmers of Canada 2003 - 2004
ACA Association canadienne des annonceurs 2000 - 2003
Belairdirect 1997 - 2000
Loto Québec 1984 - 1996
Skills
communications-marketing, publicité, marketing
Education
Université de Sherbrooke 1977 — 1980
MBA
1972 — 1975
1975, Administration des affaires
Group D'Onofrio June 2006 - Present
Belairdirect March 2004 - June 2006
Belairdirect March 1998 - March 2004
Skills
Customer Service, General Insurance, Call Center, Insurance, Sales Management, Sales, Brokers, Underwriting, Risk Management, Claims Management, Property & Casualty..., Liability, Claim, Professional Liability, Legal Liability, Casualty, Health Insurance, Reinsurance, Disability Insurance, Negotiation
Education
Concordia University 1989 — 1993
Certificate, management information systems
Intact December 2014 - Present
Intact Financial Corporation December 2010 - December 2014
Intact Insurance July 2007 - November 2010
Intact Insurance 2001 - 2009
ING Canada 2001 - 2007
belairdirect 2001 - 2004
AXA Insurance 1999 - 2001
Skills
Succession Planning, Talent Management, Performance Management, Change Management, HR Strategy, Personnel Management, Onboarding, Human Resources, Employee Engagement, Employee Benefits, HRIS, Employee Relations, Talent Acquisition, Deferred Compensation, Organizational..., HR Policies, Benefits Administration, Recruiting, Workforce Planning
Education
Humber College 1991 — 1992
Certificate, Human Resources
Queen's University 1984 — 1988
Hons BA, French Studies
RSA April 2013 - Present
Liberty International Underwriters August 2011 - April 2013
Belairdirect May 2010 - August 2011
Skills
Insurance, Underwriting, Workers Compensation, Risk Management, Customer Service, Financial Analysis, Business Analysis, Microsoft Excel, Time Management, Leadership, Microsoft Office, Team Leadership, Analysis, Teamwork, Data Analysis, PowerPoint, Property & Casualty..., Microsoft Word, Access, Sales, Account Management, Commercial Lines, Casualty
Education
Ryerson University 2007 — 2011
Bachelor of Commerce (B.Com.), Marketing/Marketing Management, General
Toronto Star July 2015 - Present
Toronto Star March 2014 - July 2015
Bell Media March 2013 - March 2014
Bell Media March 2012 - March 2013
Belairdirect April 2011 - March 2012
Belairdirect January 2009 - April 2011
CTV December 2009 - April 2010
ING DIRECT Canada 2007 - 2009
Intact Insurance September 2008 - December 2008
Skills
Digital Media, Analytics, Web Analytics, Marketing Research, Market Research, Digital Marketing, Data Analysis, comScore, Marketing Communications, Google Analytics, Market Analysis, Omniture, Graphic Design, Social Media Marketing, Photoshop, Social Media, Advertising, Digital Strategy
Education
Ryerson University 2007 — 2011
Bachelor of Technology, Graphic Communications Management
The Co-operators October 2013 - Present
belairdirect October 2011 - September 2013
Rogers Communications March 2010 - December 2010
Convergys August 2007 - March 2010
MetLife Alico 2001 - 2006
Skills
Insurance, Underwriting, Risk Management, Claim, General Insurance, Call Center, Financial Risk, Property & Casualty..., Banking, Customer Service, Customer Retention, Life Insurance, Financial Services, Credit, Risk Assessment, Time Management, Financial Planners, Analysis, Customer Experience, Team Leadership, Wealth Management, Sales
Education
Algonquin College of Applied Arts and Technology 2010 — 2011
Diploma, Professional Accounting
Cairo University 1994 — 1998
Bachelor's degree, Accounting
Transat February 2013 - Present
belairdirect May 2010 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Teaching, Public Speaking, Editing, Sales, Team Leadership, Teamwork
Education
Collège April-Fortier 2012 — 2013
AEC, Tourism
Concordia University
Bachelor of Arts (B.A.), Psychology (minor French Studies)
belairdirect February 2015 - Present
Canadian Future November 2013 - Present
The Peer Project - Youth Assisting Youth (YAY) 2013 - 2014
Citco Fund Services May 2012 - October 2013
TELUS September 2011 - May 2012
YMCA Markham Business Centre June 2011 - September 2011
Skills
Microsoft Office, Teamwork, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Time Management, Team Leadership, Social Media, HTML, Research, Java, Public Speaking, Project Management, Social Networking, Marketing, Market Research, Event Planning, Facebook, Social Media Marketing
Education
Ryerson University 2007 — 2012
Bachelor of Commerce (BCom), Business Administration and Management, General
belairdirect January 2014 - Present
Sobeys July 2011 - December 2013
Skills
Data Mining, R, SPSS, Association Rules, Answer Tree, VBA, SAS programming, SAS E-Miner, Logistic Regression, SQL, HTML, CSS, CRM, Neural Networks, Decision Trees, Linear Models, CLV, Database Marketing, SAS, Customer Insight, Data Classification, Mixed Model, Panel Data Analysis, RFV Segmentation, Big Data, Databases, Segmentation, Statistical Modeling, Statistics, Data Analysis, Analysis, Analytics, Analytique, Customer Analysis, Business Intelligence
Education
Université de Montréal - HEC Montréal 2009 — 2011
M. Sc, Business Intelligence
Université de Montréal - HEC Montréal 2008 — 2009
DESS, Electronic business
IBAM
Bachelor, Information Technology
Université de Ouagadougou
belairdirect January 2014 - Present
Fidelity Investments 2005 - 2010
Inspyre Solutions Inc. July 2004 - 2005
Aviation Services of Grenada March 2001 - June 2003
Skills
A/R, Customer Service, Benefits Administration, Supervisory Skills, Payroll, Accounts Receivable, Accounts Payable, Microsoft Word, Telephone Skills, Leadership, Training, Office Management, Insurance, Bank Reconciliation, Account Reconciliation, Employee Benefits
Education
Humber College 2011 — 2013
Business Administration, Accounting
Belairdirect March 2008 - Present
Cunningham Lindsey October 2005 - March 2008
The Personal Insurance Company 1999 - 2005
Skills
Claims, Insurance, Liability, Automobile, Home, General Liability, Adjusting, Legal Liability, Claim, Subrogation, General Insurance, Customer Service, Professional Liability, Property, Property Damage
Education
Carleton University 1984 — 1989
BA, English Lit.
Insurance Institute of Canada
CIP, Insurance
Intact Financial Corporation August 2012 - Present
Intact Financial Corporation June 2010 - August 2012
belairdirect / ING Canada March 2009 - June 2010
belairdirect / ING Canada March 2007 - March 2009
belairdirect September 2003 - March 2007
belairdirect January 2003 - September 2003
belairdirect May 2001 - January 2003
Skills
Accident Benefits, Alternative Dispute..., Brokers, Casualty, Casualty Claims, Claim, Claims Management, Coaching, Commercial Insurance, Commercial Lines, Customer Service, D, General Insurance, Insurance, Insurance Law, Leadership, Legal Liability, Liability, Microsoft Office, Professional Liability, Project Management, Property Damage, Risk Management, Strategic Planning, Subrogation, Team Building, Team Leadership, Underwriting, Property & Casualty..., Casualty Insurance
Education
Humber College
Business Management Diploma, Micro Computer Management
York University
Certificate in Dispute Resolution, ADR / Negotiation
Intelerad Medical Systems August 2015 - Present
Intelerad Medical Systems March 2012 - Present
Guess? Canada Corporation August 2011 - March 2012
Edifice C April 2011 - February 2012
CIM January 2011 - March 2011
CIM December 2010 - January 2011
Belairdirect May 2009 - May 2010
Skills
Sourcing, Talent Acquisition, Recruiting, Leadership, Talent Management, HR Policies, Employee Relations, Human Resources, Performance Management, Onboarding, Employee Training, Employee Engagement, Technical Recruiting, HRIS, Labor Relations, Recrutement
Education
HEC Montréal 2007 — 2010
BAA, Ressources Humaines
Autorité des marchés financiers 2009 — 2009
Agente en assurance de dommages des particuliers, Assurance de dommages
Collège de Maisonneuve 2004 — 2006
Diplôme d'études collégiales, Sciences humaines, profil administration
Belairdirect February 2001 - February 2008
Skills
Service client, Coaching, Organizational..., Change Management, French, Microsoft Office, Gestion des performances, Formation, Recherche, Recrutement, Ressources humaines, Français
Education
Baccalauréat, Développement de carrière
Université de Montréal - HEC Montréal
Gestion de la performance
Institut de l'hôtellerie du Québec
Techniques de tourisme
Belairdirect October 2012 - Present
Millennium Car & Truck Rentals August 2008 - October 2012
Listro's No Frills June 2005 - August 2008
Mikasa Warehouse Sale November 2005 - June 2007
Skills
Human Resources, Performance Management, Microsoft Excel, Customer Service, Teamwork, Employee Relations, Outlook, Recruiting, Microsoft Word, Leadership, Payroll, QuickBooks
Education
Centennial College 2006 — 2010
Diploma, Human Resources Management
Environnement Canada May 2012 - Present
Belairdirect January 2011 - October 2011
Skills
Environnement, Ingénierie, Énergies Renouvelables, Développement Durable, Études d'impact, Évaluation..., Traitement de la..., Gestion de projets
Education
Université de Sherbrooke 2011 — 2013
Maîtrise, Gestion de l'Environnement
McGill University 2006 — 2010
Baccalauréat, Ingénierie des Bioressources
Belairdirect
Skills
Property & Casualty..., Underwriting, Insurance, General Insurance, Brokers, Casualty, Commercial Insurance, Customer Service, Coaching
Education
Concordia University 1984 — 1987
business, economics
Self-Employed Education Services 2009 - Present
Grey Power 2007 - 2009
Belairdirect 1995 - 2005
Education
Griffith University 2005 — 2006
Master of Education, Adult Learning and Vocational Training
Club Tiny Tots September 2011 - December 2013
Desjardins May 2008 - June 2010
belairdirect February 2007 - March 2008
Investors Group May 2006 - January 2007
Skills
Microsoft Office, Customer Service, Office Administration, Office Support, Receptionist Duties, Telephone Reception, Data Entry, Organization Skills, Filing, Computer Proficiency, Clerical Skills, Translation, Teamwork
Education
Concordia University 2012 — 2014
Bachelor’s Degree, Human Resources Management
CIBC April 2015 - Present
CIBC April 2015 - Present
belairdirect October 2013 - April 2015
American Express October 2003 - April 2013
Ontario Pension Board 2013 - 2013
BMO March 1989 - October 2002
Skills
Project Management, Vendor Management, Virtualization, PMP, User Experience, Compliance, Internal Audit, Quality Center, Quality Assurance, Microsoft Office, Microsoft Excel, Microsoft Word, Social Media, Customer Service, Interviews, Internet, Loans, Networking, Onboarding, Office Management, Office Administration, PowerPoint, Quality Management, Servers, Visio, Credit Cards, Relationship Management, Leadership, User Acceptance Testing, Business Analysis, Banking, Financial Services, Call Centers, Product Management, Business Process..., Account Management, Business Requirements, Program Management, Requirements Gathering, Risk Management, PMO, Business Process..., SDLC, Cisco Call Manager, Windows Mobile, IMS DB/DC, Entity Framework, Xcode, JPA, Use Case Analysis
Education
Centennial College 1999 — 2002
Marketing & Business Administration, Marketing & Business Administration
Collabnet 2013 — 2013
Certified SCRUM Master, Agile / SCRUM, A+
Ryerson University 1996 — 1998
Banking and Financial Support Services
Rio Tinto Alcan February 2011 - Present
Intact Financial Corporation June 2006 - February 2011
Belairdirect December 2003 - June 2006
Skills
Human Resources, Employee Benefits, Payroll, Employee Relations, PeopleSoft, Call Centers, SAP, ADP Payroll, HR Policies, Benefits Administration, Employee Training, Customer Service, Microsoft Office, Coaching, Insurance
Education
Université du Québec - Télé-université 2009 — 2015
Certificat en gestion des ressources humaines
HEC Montréal 2002 — 2007
Certificat en gestion d'entreprise
HEC Montréal 2002 — 2007
Certiicat en commerce internationale
Sun Life Financial August 2015 - Present
Ovarium Spa January 2011 - August 2014
Ovarium Spa March 2010 - January 2011
Jevco & Kingsway Compagnies d'assurances June 2008 - March 2010
belairdirect July 2002 - July 2006
Skills
Service client, Parfaitement bilingue, Assurance, Souscription, InDesign, Illustrator, Photoshop, Typography, Graphic Design, Art Direction, QuarkXPress, Graphics, Magazines, Layout, Web Design, Adobe Creative Suite, PowerPoint, Mac, CSS, Business Cards, Annual Reports, Graphisme, Adobe Photoshop, Typographie, Graphiques, Adobe Illustrator, Direction artistique, Mise en page
Education
Collège Salette 2010 — 2011
AEC, Graphic Design
Université de Montréal 1999 — 2002
Bachelor, Interior Design
Intact May 2012 - Present
Belairdirect May 2008 - April 2012
belairdirect January 2006 - April 2008
Skills
Underwriting, Property & Casualty..., Insurance, General Insurance, Claim, Liability, Claims Management, Risk Management, Customer Service
Education
Carleton University 2001 — 2005
Bachelor of Arts (B.A.), Economics, Minor Political Science
CEGEP - John Abbott College
Intact Financial Corporation March 2009 - Present
Belairdirect February 2000 - March 2009
Skills
Underwriting, Professional Liability, General Insurance, Liability, Property & Casualty...
Education
Saint Mary's University 1993 — 1998
science
Greensteds Private school 1991 — 1992
ENCON Group Inc. August 2015 - Present
Encon March 2011 - Present
Belairdirect May 2009 - March 2011
HUB International Horizon Insurance February 2007 - July 2008
Skills
Environmental Insurance, Pollution Liability, Commercial Insurance, Underwriting, Insurance, Customer Service, Environmental Issues, Risk Management, Property & Casualty..., Claim, Liability, Legal Liability, Professional Liability
Education
Carleton University 2008 — 2011
Honours Bachelor of Arts, Environmental Studies
University of Manitoba 2006 — 2008
Bachelor of Arts (B.A.), Environmental Studies
belairdirect October 2011 - Present
belairdirect December 2001 - October 2011
Skills
Leadership, Insurance, General Insurance, Property & Casualty..., Underwriting, Claim, Change Management, Customer Service, Commercial Insurance, Call Centers, Business Analysis, Team Leadership, Coaching, Performance Management, Team Management, Visio, Project Management, Process Improvement, Risk Management, Analysis
Education
Université du Québec à Montréal / UQAM 1988 — 1992
Bachelor of Business Administration (BBA), Business Administration and Management, General
École des sciences de la gestion (ESG UQAM) 1988 — 1992
Bachelor of Business Administration (BBA)
Aviva Canada July 2012 - October 2013
Belairdirect March 2011 - July 2012
S.C. Cooper Sports Medicine Clinic at Mount Sinai Hospital May 2007 - March 2011
Skills
Customer Service, Underwriting, Property & Casualty..., Sales, Risk Management, Time Management, Highly detail oriented, Microsoft Applications
Education
Ryerson University 2014 — 2016
Business Management, Human Resources Management
Seneca College of Applied Arts and Technology 2007 — 2010
Business Administration, Human Resources
Intact Financial Corporation August 2008 - Present
belairdirect October 2004 - August 2008
Education
Université de Montréal