ING DIRECT Canada
Industry: Bank
DescriptionTangerine Bank, operating as Tangerine, is a Canadian direct bank and a subsidiary of Scotiabank. It offers no-fee chequing and savings accounts, Guaranteed Investment Certificates, mortgages, and mutual funds. Parent organization: Scotiabank Headquarters: Toronto, Canada CEO: Brenda Rideout (Mar 1, 2017–) Founded: April 27, 1997 Number of employees: 969 (2013) Subsidiaries: ING DIRECT Funds Limited, Tangerine Investment Management Inc.
ING DIRECT Canada List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at ING DIRECT Canada. You can filter them based on skills, years of employment, job, education, department, and prior employment.
ING DIRECT Canada Salaries. You can even request information on how much does ING DIRECT Canada pay if you want to. Learn about salaries, pros and cons of working for ING DIRECT Canada directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
214 ING DIRECT Canada employees in database. Find out everything there's to know about ING DIRECT Canada employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
ING DIRECT Canada Employees
IMAX March 2015 - Present
IMAX February 2012 - Present
Transcom 2011 - 2012
TransUnion of Canada September 2003 - November 2010
ING DIRECT Canada March 1997 - September 2003
Skills
Call Center, Financial Services, Customer Experience, Call Centers, Risk Management, Process Improvement, Team Leadership, Vendor Management, Customer Service, Contact Centers, Telecommunications, Management, Team Management, Negotiation, Change Management, Business Process..., CRM, Outsourcing, Strategy, Leadership, Account Management, Cross-functional Team..., Business Analysis, Team Building
Education
Mohawk College
Business Marketing Graduate Diploma, Business, Management, Marketing, and Related Support Services
BlackBerry March 2009 - November 2013
BlackBerry February 2007 - March 2009
BlackBerry August 2005 - February 2007
BlackBerry December 2004 - August 2005
IBM August 2003 - November 2004
Immigration and Refugee Board January 2003 - April 2003
Immigration and Refugee Board May 2002 - August 2002
ING DIRECT Canada August 2001 - December 2001
Skills
Team Leadership, Motivation, Customer Satisfaction, Customer Service, Customer Experience, Staff Development, Performance Management, Quality Assurance, Microsoft Exchange, Presenter, Customer Escalation..., Queue Management, Technical Support, Teamwork, Team Building, Blackberry, Time Management, Mobile Technology, Leadership, Troubleshooting, BMC Remedy, Coaching, Management, Telecommunications, Wireless, Training, Call Centers, Hardware, XP, Wireless Networking, Analysis, Windows, TCP/IP, Software Documentation, Windows XP, Mobile Devices, Outsourcing, Avaya, System Deployment, Vendor Management, VPN, Team Management, System Administration, Help Desk Support
Education
Seneca College of Applied Arts and Technology 2000 — 2003
Computer Systems
Clarke High School 1995 — 2000
Vanguard Shareholders Solutions - Vancouver May 2012 - Present
Vanguard Shareholder Solutions October 2004 - March 2010
Vanguard Shareholders Solutions - Vancouver June 2004 - October 2004
Flight Centre - Toronto October 2002 - March 2004
ING DIRECT Canada January 2002 - October 2002
Skills
Multitasking Skills, Salesforce.com, Meet Deadlines, Preparing budgets, Private Placements, Human Resource, Health Benefits..., Microsoft Office, Mac OS X, Interviewing Skills, Due Diligence
Education
Seneca College of Applied Arts and Technology 2001 — 2002
Post Diploma Certification, Human Resources Management
York University 1998 — 2001
Bachelor of Arts (B.A.), English Literature
HealthForceOntario 2012 - 2013
Sheridan Nurseries Limited December 2009 - May 2011
Red Canoe - National Heritage Brands 2007 - 2009
QVS Brand Marketing 2005 - 2007
ING DIRECT Canada 2000 - 2003
Skills
Marketing Communications, Marketing, Customer Service, Event Planning, Advertising, Project Management, Marketing Strategy, Public Relations, Process Improvement, Sales, CRM, Banking, Team Building, Team Leadership, Leadership, Direct Marketing
Education
Seneca College of Applied Arts and Technology 1998 — 2000
Creative Advertising
York University 1994 — 1998
BA, Sociology
Chase October 2014 - Present
Costco Wholesale September 2013 - September 2014
ING Direct Canada September 2011 - March 2012
Awards And Certificates September 2011 - March 2012
ING Direct Canada September 2010 - September 2011
ING Direct Canada September 2008 - September 2010
York Elementary Public School September 2008 - June 2009
Resolve Inc August 2005 - December 2005
Toronto School of Business February 1999 - June 2000
Affordable Pay Day Loan April 1999 - August 1999
Skills
Banking, Mortgage Lending, Loans, Credit, Call Center, Retail Banking, Sales, Leadership, Customer Satisfaction, Customer Service, Credit Analysis, Commercial Banking, Mutual Funds, Mortgage Banking, Customer Experience, Credit Risk, Investments, Investment Banking, Internet Banking, Financial Analysis, Residential Mortgages, Risk Management, Customer Retention, Coaching, Management, Certificate in all..., Portfolio Management, Fraud, Business Analysis, Call Centers, Securities, Time Management, Financial Risk, Finance, Fixed Income, Mortgage Underwriting, Credit Cards, Relationship Management, Lines Of Credit, Cash Management, Process Improvement, Financial Services, Underwriting, Strategic Financial..., Insurance
Education
Mont-Royal High School 1987 — 1992
High School, High School/Secondary Diplomas and Certificates
Algonquin College of Applied Arts and Technology 1997 — 1998
Certificate, English/Language Arts Teacher Education
Ottawa University 1998 — 1999
Not obtained, Legal Services
Colleges Ontario April 2015 - Present
Council of Ontario Universities June 2013 - April 2015
ING DIRECT Canada April 2012 - December 2012
Seneca College of Applied Arts and Technology April 2010 - June 2012
Skills
Microsoft Office, Customer Service, Customer Relations, Cisco IOS, Cisco Switches, Windows Server 2003, Windows Server 2008, C++, VB.NET, Oracle SQL, Linux, Samba, Windows Server, Troubleshooting, Cisco Nexus, Networking, Servers, System Administration, VPN, VMware, Hardware
Education
Seneca College of Applied Arts and Technology 2009 — 2012
Computer Engineering Technology Advanced Diploma, Computer Engineering Technology/Technician
TD November 2014 - Present
TELUS May 2014 - November 2014
ING DIRECT Canada April 2012 - May 2014
Rogers Communications Inc. November 2008 - November 2011
Best Western International April 2004 - August 2008
STYLO Ltd January 2004 - April 2004
Rezolutions Inc. September 2002 - December 2003
RIDNAV Consultants May 2001 - August 2001
Skills
Integrated Marketing, Strategy, Marketing Strategy, Customer Acquisition, Product Marketing, Product Management, Marketing Management, Direct Marketing, Strategic Partnerships, CRM, Cross-functional Team..., Strategic Planning, Analytics, Brand Management, Marketing Communications, Team Leadership, Digital Marketing, Segmentation, B2B, Entrepreneurship, Customer Experience, Sales, Market Planning, Management, Leadership, Pricing Strategy, Market Research, Go-to-Market Planning &..., Team Building, Customer Insight, P&L Management, Marketing, Forecasting, Go-to-market Strategy, Customer Retention, Competitive Analysis, Database Marketing, Public Relations, Program Management, Digital Strategy, Consumer Insights, Media Planning, Entrepreneurial, P&L responsibility, Market Analysis, Marketing Research, Online Marketing, Game Theory, Business Strategy
Education
Schulich School of Business - Executive Education Centre 2008 — 2009
Management Workshop
Schiller International University 2004 — 2004
Master of Business Administration
University of Windsor 2000 — 2003
Honours Bachelor of Commerce
Alliançe Française de Toronto 2011 — 2011
Beginners Language Certification
Capital One January 2015 - Present
Tangerine October 2013 - December 2014
ING DIRECT Canada October 2011 - October 2013
ING DIRECT Canada April 2010 - October 2011
ING DIRECT Canada April 2008 - April 2010
ING DIRECT Canada September 2006 - April 2008
Skills
Retail Banking, Banking, Risk Management, Six Sigma, Business Process..., Process Management, Vendor Management, Leadership, Project Management, Operational Excellence, Operations Management, Business Analysis, Cross-functional Team..., Lean Thinking, Continuous Improvement, Business Strategy, Process Improvement, Operations Processes, Change Management, Team Leadership, Employee Engagement, Analysis, Outsourcing, Financial Services, Call Centers, Program Management, Management, Customer Experience, Financial Analysis, Quality Management, Performance Management, Credit Risk, Analytics, Coaching, Business Process, Strategic Planning, Relationship Management, Strategy
Education
York University - Schulich School of Business 2014 — 2014
Executive Program in Strategic Agility
Ivey Business School at Western University 2013 — 2013
Ivey Leadership Program
The University of Western Ontario - Richard Ivey School of Business 2012 — 2012
Ivey Financial Analysis Program
Lean Six Sigma - Black Belt 2010 — 2010
Black Belt
McMaster University 1998 — 2002
Bachelor of Arts (B.A.), Economics / Political Science
Scotiabank October 2012 - Present
B2B Bank 2012 - 2012
ING DIRECT Canada 2010 - 2012
ING DIRECT Canada 2008 - 2010
ING DIRECT Canada 2007 - 2008
Ontario Public Service June 2006 - August 2006
Skills
Business Analysis, Business Requirements, Banking, SDLC, Business Process..., Data Analysis, SQL, Requirements Analysis, SAS, Business Objects, Microsoft Excel, Executive Reporting, Stakeholder Management, Business Objects EPM, VBA, BASE SAS, Oracle Essbase, Oracle Hyperion, SQL Server Management..., Enterprise Architecture, Dashboarding, KPI Reports, Planning Budgeting &..., Transfer Pricing, Expense Management, ALM, Performance Metrics, Process Automation, Financial Modelling
Education
University of Toronto 2010 — 2011
Certificate in Business Analysis
Canadian Securities Institute
CSC
Ryerson University 2003 — 2008
B.Comm, Ted Rogers School of Information Technology
A Positive You October 2013 - Present
ING DIRECT Canada September 2011 - Present
Booty Camp Fitness June 2013 - September 2013
ING DIRECT Canada January 2009 - September 2011
ING DIRECT Canada February 2008 - January 2009
Speedy Transport March 2006 - February 2008
Skills
Deferred Compensation, HRIS, Human Resources, Employee Engagement, Employee Relations, HR Policies, Personnel Management, Workshop Facilitation, Process Improvement, Job Evaluation, Job Descriptions, Job Analysis, Compensation, Succession Planning, Performance Management, Personal Training, Onboarding, New Hire Orientations
Education
World@Work 2010 — 2011
Compensation Specialist
Humber College 2006 — 2008
Human Resources Management
Canadian Fitness Professional
Nutrition & Wellness Specialist & Personal Training Specialist, Health and Wellness, General
Scotiabank July 2015 - Present
TD June 2013 - July 2015
ING DIRECT Canada November 2010 - June 2013
ING DIRECT Canada September 2009 - November 2010
ING DIRECT Canada June 2008 - September 2009
ING DIRECT Canada October 2007 - June 2008
State Street June 2007 - September 2007
Skills
Liquidity Management, ALM, Interest Rate..., Interest Rate Hedging, Positive Team Player, Analytical Skills, Securitization, Liquidity Risk, Basel III, LCR, Treasury, Pricing Research, Banking, Derivatives, FX Options, Treasury Management, Investments, Financial Risk, Financial Services, Credit Risk, Bloomberg, Basel II
Education
Ryerson University 2003 — 2007
Bachelor of Commerce (B.Com.), Finance (Major), Accounting (Minor)
CFA Institute
ING Group
ING International Graduate Program
Tangerine April 2014 - Present
ING DIRECT Canada July 2011 - April 2014
ING DIRECT Canada December 2007 - July 2011
ING DIRECT Canada April 2006 - December 2007
ING DIRECT Canada April 2005 - March 2006
ING DIRECT Canada August 2002 - March 2005
Skills
Release Management, Change Management, Deployment Planning, CAB, Software Build, Build Automation, CruiseControl, jenkins, ClearCase, ClearQuest, JTest, Code Review, Continuous Integration, Continuous Delivery, Test Management, Quality Center, SDLC, Regression Testing, Testing, Test Planning, Test Strategy, Business Analysis, Business Requirements, Quality Assurance, Vendor Management, Analysis, Integration, Team Management, User Acceptance Testing, Resource Allocation, Test Automation, Test Cases, Requirements Analysis, Internet Banking, Banking, Test Estimation, Software Documentation, Metrics, Test Execution, Application Lifecycle..., Agile Testing, System Testing, Functional Testing, Usability Testing, Integration Testing, Black Box Testing, Process Improvement, Defect Management, Mobile Applications, Defect Tracking
Education
Ryerson University 2001 — 2005
BComm, IT Management, Marketing
ING DIRECT Canada May 2012 - Present
Power to Change Canada May 2011 - April 2012
Public Outreach Fundraising June 2009 - July 2009
Gemma Communications September 2007 - April 2008
Skills
Hootsuite, Social Media, Microsoft Office, Customer Service, Fundraising, Leadership Development, Team Building, Microsoft Word, Sales, Microsoft Excel, Excel, Word, Finance, Banking
Education
York University 2008 — 2011
Bachelor of Arts (B.A.), Political Science
Broward Community College 2007 — 2008
MD Financial Management Gestion financière MD January 2015 - Present
Manulife Financial February 2013 - December 2014
Manulife Financial July 2006 - February 2013
Manulife Financial November 2003 - June 2006
ING DIRECT Canada April 2001 - November 2003
Dynamic Funds November 1997 - April 2001
Skills
Insurance, Retirement Planning, Mutual Funds, Fixed Annuities, Investments, Strategic Financial..., Wealth Management, Retirement, Financial Analysis, Pensions, Business Strategy, Business Development, Product Management, Relationship Management, Sales, Portfolio Management, Leadership, New Business Development, Financial Planning
Education
McGill University 1987 — 1991
Bachelor of Arts (B.A.), Political Science
University of Fredericton
University of Fredericton
University of Fredericton
York Region District School Board November 2014 - Present
Unionville High School (YRDSB) November 2014 - Present
Self-Employed December 2012 - January 2014
Providence Healthcare 2007 - 2012
Lapin House 2005 - 2007
ING DIRECT Canada 2000 - 2005
Scarborough Lexus Toyota 1996 - 1999
Skills
Fundraising, Project Planning, Problem Solving, Customer Service, Office Administration, Logistics, Marketing, Coaching, Management, Team Leadership, Financial Analysis, Public Relations, Business Planning, Research, Strategic Planning, Business Analysis, Social Media Marketing, Sales, Microsoft Excel, Outlook, Marketing Strategy, Nonprofits, Healthcare, Strategy, Event Management, Teamwork, Microsoft Word, New Business Development, Microsoft Office, Public Speaking, Sales Management, Process Improvement, PowerPoint, Budgets, Analysis, Volunteer Management, Account Management, Cross-functional Team..., Contract Negotiation, Marketing Communications, Policy, Time Management, Business Development, Social Media, Leadership, Leadership Development, Change Management, Negotiation, Social Networking, Business Strategy
Education
Seneca College of Applied Arts and Technology
Creative Advertising
Canadiana Financial April 2015 - Present
ING DIRECT Canada May 2010 - August 2012
ING DIRECT September 2007 - April 2010
CIBC April 2006 - July 2007
Skills
Residential Mortgages, Banking, Credit, Financial Risk, Credit Risk, Retail Banking, Mortgage Lending, Mortgage Banking, Credit Analysis, Underwriting, Finance, Refinance, Mortgage Underwriting, Commercial Mortgages, Loans, Mortgage Servicing, Financial Services, Funding, Portfolio Management, Consumer Lending, Debt Consolidation, Loan Origination
Education
Centennial College 2004 — 2005
Post Graduate Diploma, Human Resources Management
University of Delhi 2000 — 2003
Bachelor of Commerce (B.Com.), Finance, General
Metrolinx July 2014 - Present
Tangerine October 2010 - July 2014
ING DIRECT Canada October 2008 - October 2010
Southern Spars February 2008 - May 2008
Kenfrost 1987 June 2007 - December 2007
Ojibway Market January 2004 - September 2006
Skills
Communication, Customer Service, Reliable, Leadership, Financial Analysis, Training, Entrepreneurship, Organizational..., Team Management, Microsoft Office, Creative Solutions, Retail Banking, Mortgage Lending, Employee Training, Risk Management, Internet Banking, Credit Risk, Sales, Credit, Banking, Coaching, Residential Mortgages, Marketing, Loans, Business Analysis, Call Centers, Customer Experience, Microsoft Excel, Microsoft Word, Financial Services, Operational Risk, KYC, Financial Risk, Fraud, Credit Cards
Education
Fanshawe College
ING DIRECT Canada May 2012 - Present
Toshiba Business Solutions October 2009 - August 2011
Toys R Us November 2008 - July 2009
Orion Technology, a Division of Rolta Canada Limited January 2008 - September 2008
Skills
Human Resources, Training, Management, Payroll, Customer Service, HR Policies, Benefits Administration, Administrative..., Sales, Strategic Planning, Business Strategy, Employee Relations, Administration, Performance Management
Education
Ryerson University 2004 — 2007
Bachelor of Business Administration, Human Resources
ING DIRECT Canada March 2012 - December 2013
ABN AMRO MeesPierson February 2010 - August 2010
Hacktic Computer Products October 2008 - September 2009
Uvest Publishing LLC November 2004 - September 2008
Banque Sarasin Luxembourg August 1998 - January 2003
ABN AMRO Bank Rotterdam April 1996 - July 1998
ABN AMRO Bank Rotterdam April 1989 - August 1995
ABN AMRO Bank Terneuzen April 1986 - April 1986
Skills
Banking, Credit, Portfolio Management, Teamwork, Management, Investments, Mutual Funds, Customer Service, Relationship Management, Equities, Private Banking, Fixed Income, Risk Management, Retail Banking, Cash Management, Investment Management
Education
Canadian Securities Institute 2014 — 2014
Conduct and Practise Handbook Course - CPH
CIM - Chartered Investment Manager
Open Universiteit Nederland 2007 — 2011
Bedrijfskunde, Post propedeuse
Petrus Hondius Terneuzen
Marguerite Tennier, Life Coaching October 2000 - Present
Canada's Coach: Life and Wellness Coaching July 2000 - Present
NCR-RCN EAP Association 1998 - 2015
Life Coach for Women July 2000 - July 2012
Steve Mitten Coaching 2010 - 2012
OACCPP 2000 - 2012
Federation of Medical Women of Canada 2008 - January 2011
ING DIRECT Canada 2006 - 2011
Smith, Petrie, Carr, Scott 1995 - 2011
Canada's Coach June 2000 - October 2009
Skills
Stress Mastery, Budgeting, Time Management, Energy Management, Financial Management, French, Healthy Lifestyle, Fearless Living, Change Management, Anti-aging, coaching for caregivers, coaching after divorce, Wellness Coaching, EFT for business success, Emotional Freedom, Personal Development, Budgets, Training, Adult Daughters, Coaching, Life Coaching, Lifestyle, Strategic Planning, Management, Human Resources, Stress, Entrepreneurship, Social Networking
Education
Chigong class 2009 — 2010
Adler University 1989 — 1994
M.A., Counselling Psychology
University of Ottawa 1985 — 1988
B.A., Psychology
Everything Mortgages January 2014 - Present
ING DIRECT Canada May 2004 - December 2013
NUS CONSULTING GROUP April 2003 - April 2004
Skills
Mortgage Underwriting, Financial Analysis, Financial Risk, Mortgage Lending, Compliance, Project Coordination, Proposal Writing, Corporate Communications, Strategic Communications, Banking, Residential Mortgages, Credit Risk, Credit Analysis, Loans, Credit, Retail Banking, User Acceptance Testing, Mortgage Banking, Risk Management, Consumer Lending
Education
McMaster University 1999 — 2003
Bachelor of Commerce (BCom), HR Major, Italian Minor
ING Direct Canada September 2013 - January 2014
AEB Kids Club 2010 - 2013
JETT Asia Consulting Company 2009 - 2010
CPI-Western Power Holdings Ltd. 2004 - 2008
TOSHIBA Electronics Asia Ltd. 2000 - 2004
Skills
Market Research, Event Management, Marketing, New Business Development, Brand Management, Payroll, Staff Training, Performance Management, Office Administration, Customer Service..., Long-term Customer..., Bookkeeping, Early Childhood..., Accounting, start-up, Entrepreneurship, Data Analysis, Microsoft Office, Microsoft Word, Microsoft Excel, Human Resources, Management, Time Management
Education
Toronto District School Board 2013 — 2013
Enhanced Language Training (ELT), Customer Service and Administration
University of Illinois at Chicago 2008 — 2009
Master of Business Administration (MBA), International Business, GPA 3.96 out of 4
LCCI International Qualifications 2003 — 2003
LCCI Accounting Level 2
LCCI International Qualifications 2002 — 2002
LCCI Accounting Level 1
Beijing Foreign Studies University 1996 — 2000
Bachelor of Arts (B.A.)
Tangerine April 2013 - Present
ING DIRECT Canada September 2012 - December 2012
Skills
TCP/IP, Linux, Cisco Technologies, Network Administration, Windows Server, Computer Hardware, ITIL, Active Directory, Network Security, Firewalls, System Administration, Disaster Recovery
Education
Seneca College of Applied Arts and Technology 2011 — 2013
Computer Networking and Technical Support, 4.0 Cumulative
Telepin Software September 2012 - Present
Morneau Shepell August 2011 - August 2012
Ericsson September 2010 - December 2010
P.R.K Builders Inc. September 2009 - December 2009
TD Securities January 2009 - April 2009
ING DIRECT Canada September 2007 - December 2007
Skills
Technology Analysis, Management Consulting, Network Engineering, Software Project..., Software Consulting, Business Analysis, Business Strategy, Business Management, Public Speaking, Management, Databases, C++, Java, JavaScript, Linux, Project Management, SQL, Testing, Systems Analysis
Education
University of Waterloo 2006 — 2011
BASc, Computer Engineering
Delhi Public School - R. K. Puram 2001 — 2005
High School Diploma, Computer Science
ING DIRECT Canada June 2013 - Present
The Home Depot Canada August 2011 - May 2013
Ontario Energy Association May 2010 - August 2011
St. John's Rehab Hospital September 2009 - December 2009
Rocca Dickson Andreis Inc August 2007 - December 2008
Skills
Newsletters, Editing, Event Planning, Media Relations, Internal Communications, Corporate Communications, Strategic Communications, Speech Writing, Communications Planning, Crisis Communications, Press Releases, Public Relations, Media Monitoring, Social Media, Marketing Communications
Education
Seneca College of Applied Arts and Technology 2009 — 2010
Ontario Graduate Certificate, Corporate Communications
Western University 2003 — 2007
Honours English Literature, English
TekSavvy Solutions Inc. November 2012 - Present
ORCCA 2008 - Present
TekSavvy Solutions Inc. September 2011 - November 2012
ING DIRECT October 2008 - September 2011
ING Direct Canada October 2007 - October 2008
ING DIRECT France December 2006 - June 2007
ING DIRECT Canada June 2002 - 2007
Aulan Computer Source January 2001 - June 2002
Skills
Customer Service, Team Leadership, Team Management, Contact Centre, Contact Centers, Customer Experience, Call Center, Recruiting, Leadership, Leadership Development, Employee Engagement, Sales, Management, Team Building, Coaching, Operations Management, Budgets, Call Centers, Banking, Marketing, Sales Management, Human Resources, Marketing Strategy, Customer Retention, Vendor Management, Process Improvement, Project Management, CRM, Account Management, New Business Development, Performance Management, Business Strategy, Strategy, Strategic Planning, Time Management, Training, Business Development, Customer Satisfaction, Start-ups, Cross-functional Team..., Hiring, Executive Management, Telecommunications, Business Planning, Employee Training, Strategic Partnerships, Employee Relations, Direct Sales, Forecasting, Entrepreneurship
Education
Queen's University 2011 — 2011
Strategy
Queen's University 2011 — 2011
Enterprise Management
Queen's University 2011 — 2011
Certificate, General Management
Queen's University 2010 — 2010
Leadership
BMP 2008 — 2008
Business Management Program
Algonquin College of Applied Arts and Technology 1997 — 2000
Computer Engineering Technology
Queen's University
President's Choice Financial May 2014 - Present
President's Choice Financial March 2013 - May 2014
ING DIRECT Canada January 2012 - March 2013
ING DIRECT Canada July 2010 - January 2012
CREDIT EUROPE BANK ROMANIA April 2005 - February 2009
CREDIT EUROPE BANK ROMANIA February 2005 - April 2005
Skills
Compliance, AML, Audit, Fraud, KYC, Compliance Audits, Auditing, Banking, Process Improvement, Retail Banking, Quality Auditing, Operational Risk, Internal Controls, Management, Risk Management, Anti Money Laundering
Education
Academia de Studii Economice din București 2001 — 2005
Bachelor's degree, International Business and Economics
Humble and Fred Radio October 2011 - Present
Switchgear Consulting January 2007 - Present
FedEx May 2009 - December 2011
NEWSTALK 1010 CFRB June 2006 - December 2006
ING DIRECT Canada June 2004 - January 2005
ING DIRECT Canada September 2002 - June 2004
ING DIRECT Canada December 2001 - September 2002
Skills
Customer Service, Call Center, Customer Satisfaction, Process Improvement, Sales, Call Centers, Management, Employee Benefits, Project Management, Time Management, Banking, Human Resources, Customer Retention, Customer Experience
Education
Seneca College of Applied Arts and Technology 2005 — 2006
Diploma, Broadcasting Radio
Seneca College of Applied Arts and Technology 1994 — 1996
Diploma, Travel & Tourism
Leo Burnett USA October 2012 - Present
Leo Burnett USA June 2012 - Present
Nu:Fuel Consulting Inc. May 2012 - September 2012
NuFuel Consulting Inc. May 2012 - July 2012
Nu:Fuel Consulting Inc. September 2011 - January 2012
GWP Brand Engineering May 2008 - December 2011
ING DIRECT Canada 2007 - 2010
Freelance Brand Consultant July 2007 - May 2008
Saatchi & Saatchi Toronto February 1995 - May 2007
Saatchi & Saatchi Advertising 1995 - 2007
Skills
Corporate Positioning, Brand Strategy, Communications Planning, Consumer Insights, Business to Business..., Brand Architecture, Brand workshop..., Advertising, Customer Insight, Creative Strategy, Digital Strategy, Positioning, Digital Marketing, Integrated Marketing, Strategy, Brand Management, Interactive Marketing, Relationship Marketing, Brand Development, New Business Development, Mobile Marketing, Strategic Planning
Education
York University 2000 — 2004
B.A., Communications Studies
Institute of Canadian Advertising 1988 — 1991
C.A.A.P., Advertising
McGill University 1985 — 1988
Political Science
RBC Royal Bank March 2011 - Present
RBC Royal Bank May 2008 - March 2011
ING DIRECT Canada April 2005 - April 2008
Novintel Inc. May 2004 - September 2004
Skills
Analysis, SQL, Cross-functional Team..., Data Mining, SPSS, Segmentation, Salesforce.com, Strategy, Direct Marketing, Analytics, Banking, Access, Microsoft Excel, SAS, Forecasting, Financial Services, Marketing Research, Business Analysis, Business Intelligence, Credit Cards, Credit Risk, Finance, Marketing, Relationship Management, Retail Banking
Education
George Brown College 2003 — 2004
Post Graduate Diploma, Business Marketing Analysis
University of Mumbai 2001 — 2003
MBA, Marketing
Narsee Monjee Institute of Management Studies 1995 — 2000
B.Com., Commerce, Accountancy
Canadian Marketing Association
Customer Value Optimization, Marketing
YWCA Durham October 2013 - Present
McMaster University September 2012 - Present
ING DIRECT Canada September 2011 - September 2012
University of Carleton, The Norman Paterson School of International Affairs December 2011 - February 2012
University of Waterloo January 2011 - September 2011
Imprint Publications May 2009 - September 2011
University of Waterloo May 2010 - May 2011
University of Waterloo September 2009 - March 2010
Skills
Microsoft Office, Photoshop, InDesign, Excel, Critical Thinking, Intercultural..., Internal & External..., Training Facilitation, Teaching, Qualitative Research, Customer Support, Public Speaking, Policy Analysis, Microsoft Excel, Proofreading
Education
McMaster University 2012 — 2013
Master of Arts (M.A.), Gender Studies and Feminist Research
University of Waterloo 2008 — 2011
Arts and Business, Joint Honours, Psychology & Speech Communication
Indigo June 2015 - Present
LoyaltyOne March 2014 - June 2015
ING DIRECT Canada June 2013 - March 2014
University of Toronto September 2011 - April 2013
Bank of Montreal August 2010 - April 2013
Research In Motion September 2009 - December 2009
St. Joseph's Health Care London June 2009 - August 2009
CPP Investment Board May 2008 - August 2008
Ontario Power Generation January 2008 - April 2008
Morguard Investments Limited May 2007 - September 2007
Education
University of Toronto 2011 — 2013
M.Sc, Statistics (part-time)
McMaster University 2005 — 2010
Honours Bachelor of Science, Statistics Co-op
St.Augustine SS
George Weston Limited March 2012 - Present
ING DIRECT Canada October 2009 - March 2012
Metro Inc. January 2006 - February 2012
Merrill Lynch June 2000 - January 2006
Skills
Strategic Financial..., Mergers, Corporate Finance, Financial Analysis, Financial Modeling, Risk Management, Investments, Finance, Business Strategy, Strategic Planning, Corporate Governance, Financial Reporting, Mergers & Acquisitions, Management, Portfolio Management, Business Planning, Valuation, Strategy, Private Equity, Financial Risk, Capital Markets, Managerial Finance, Financial Planning
Education
The University of Western Ontario - Richard Ivey School of Business 1990 — 1992
MBA
Université Laval 1985 — 1988
B. Sc., Actuarial Science
ING DIRECT Canada Lending analystING Direct2002 - Present
First Marathon August 2001 - September 2003
Education
Lviv Academy of Commerce
B.C., Economica
Tangerine August 2014 - Present
Tangerine April 2013 - July 2014
ING DIRECT Canada December 2010 - April 2013
ING DIRECT Canada June 2008 - November 2010
Kneebone Inc. July 2006 - June 2008
IBM January 2002 - July 2003
Skills
Analytics, Segmentation, SAS, CRM, Data Analysis, Data Warehousing, Marketing Research, Data Mining, Direct Marketing, Competitive Analysis, Predictive Modeling, Web Analytics, Database Marketing, Marketing Strategy, Customer Analysis, Cognos, Cross Functional..., Analysis
Education
Dalhousie University 2004 — 2006
Master, Master of Electronic Commerce
Writer, Photographer, Producer/Director February 1992 - Present
Toronto Wildlife Centre January 1999 - Present
The Room 217 Foundation January 2014 - March 2015
One Advertising September 2011 - December 2013
The Room 217 Foundation June 2009 - December 2013
ING DIRECT Canada May 2009 - July 2010
OBN March 2003 - June 2010
GWP Brand Engineering January 2008 - May 2010
ICA January 1999 - May 2009
Freelance Writer for various magazines July 1979 - May 2009
Skills
Copywriting, Editing, Marketing Communications, Media Relations, Research, Press Releases, Marketing Strategy, Blogging, Content Development, Event Planning, Newsletters, Social Media, Journalism, Writing, New Media, Advertising, Public Relations, Radio, Entertainment
Education
Trent University 1974 — 1976
B.A., Politics
Brock University 1973 — 1974
First year Arts, Politics and Psychology
Barton Secondary
Tangerine March 2015 - Present
Tangerine March 2013 - Present
Tangerine May 2010 - March 2013
ING DIRECT Canada May 2008 - May 2010
Skills
Onboarding, Human Resources, Recruiting, Employee Engagement, Banking, Vendor Management, Change Management, HRIS, Employee Relations, Talent Acquisition, Interviews, Talent Management, HR Policies, Training, Call Centers, Teamwork, Employee Training, Performance Management, Technical Recruiting, Sourcing, Screening, Hiring, Applicant Tracking..., Internet Recruiting, Screening Resumes, Building Relationships, Recruitment Advertising
Education
Ryerson University
Bachelor of Commerce, Business Management, HR
Seneca College of Applied Arts and Technology 2005 — 2008
Business Administration - Human Resources
IRINA Designs 2007 - Present
ING DIRECT Canada June 2007 - May 2012
Irina Fashions 2003 - 2007
Petro-Canada 2000 - 2002
Skills
Direct Marketing, Marketing Strategy, Product Marketing, Integrated Marketing, Online Marketing, Email Marketing, Social Media Marketing, Product Development, CRM, Public Relations, Advertising, Online Advertising, Marketing Communications, Social Media, Marketing
Education
Clarkson University 1998 — 2000
MBA, Marketing & Finance
York University 1993 — 1997
BA, Economics & Business, French
Seneca College of Applied Arts and Technology
Mercedes-Benz Canada January 2013 - Present
Mercedes-Benz Canada July 2012 - January 2013
ING DIRECT Canada July 2010 - July 2012
Ryerson University September 2009 - May 2010
RBC Dominion Securities April 2009 - August 2009
Skills
Financial Analysis, Financial Reporting, Microsoft Excel, SAP, Variance Analysis, Budgeting, Pricing, Forecasting, Financial Modeling, Corporate Finance, Accounting, Financial Accounting, Finance, Account Reconciliation, Internal Controls, Budgets
Education
•Certified Management Accountants of Ontario 2012 — 2014
Accounting
Ryerson University 2006 — 2010
BComm, Finance, Marketing
Heenan Blaikie February 2013 - September 2013
Ministry of the Attorney General January 2012 - February 2013
RRORGA- Rusonik, O'Connor, Robbins, Ross, Gorham & Angelini April 2011 - January 2012
The Yorkville Club January 2008 - March 2009
ING DIRECT Canada March 2005 - May 2008
Skills
Legal Writing, Courts, Criminal Law, Legal Research, Intellectual Property, Typing Speed 55 WPM
Education
Humber College 2010 — 2013
Paralegal Studies, Law
Seneca College of Applied Arts and Technology 2008 — 2010
Law clerk, Law
Tangerine January 2013 - Present
ING DIRECT Canada May 2011 - January 2013
TBWA November 2010 - January 2011
Alliance Creative Marketing July 2007 - July 2010
Genie Marketing Inc. August 2006 - March 2007
Skills
Corporate Identity, Illustrator, Graphic Design, InDesign, Adobe Creative Suite, Graphics, Posters, Marketing, Creative Direction, Digital Photography, Web Design, User Interface Design, Copywriting, Flash, Branding & Identity, Creative Services, Conceptual Design, Content Marketing, Digital Marketing, Email Marketing, Email Newsletter Design, Mobile Marketing, HTML
Education
OCAD University 2003 — 2007
BDes, Graphic Design
Ontario College of Art and Design
Bachelor's degree, Graphic Design
Sutton Group April 2009 - Present
Alpha Developments Inc. (Ontario) March 2014 - Present
Peel District School Board September 2006 - June 2010
ING DIRECT Canada 2004 - 2004
Morrison 2003 - 2003
Skills
Real Estate, Negotiation, Selling, Buying, Investment Properties, Condos, Property, First Time Home Buyers, Sellers, Buyer Representation, Relocation, Single Family Homes, Investors, Listings, Townhomes, New Home Sales, Sales
Education
Ryerson University 1998 — 2002
Bachelor of Commerce, Finance & Economics
Nipissing University 2005 — 2006
Bachelor of Education (BEd), Mathematics and Science
Deloitte Canada May 2013 - Present
The Bay March 2013 - May 2013
The Bay November 2012 - March 2013
ING DIRECT Canada January 2008 - June 2011
Garda March 2004 - January 2006
The Law Society of Upper Canada November 2002 - February 2003
Indigo October 2001 - June 2002
American Express November 1999 - June 2000
American Express June 1996 - November 1999
American Express June 1994 - June 1996
Skills
Coaching, Compliance, Customer Service, Team Building, Process Improvement, Operations Management, Customer Relations, Budgeting, Problem Solving, Strategic Planning, Performance Management, Change Management, Leadership Development, People Management, Excel, Microsoft Office, Outlook, Credit, PowerPoint, Word, Team Leadership, Call Center, Customer Experience, Leadership, Risk Management, Microsoft Word, Vendor Management, Budgets, Management, Microsoft Excel, Strategy, Sales, Human Resources, Project Management
Education
Cambrian College
One Year, Business Administration
TD Insurance 2011 - Present
belairdirect 2006 - 2010
belairdirect 2004 - 2006
ING DIRECT Canada 2000 - 2004
Rogers Communications 1996 - 1998
Allstate Insurance Company of Canada 1988 - 1996
Skills
Employee Engagement, Call Center, Insurance, Operations Management, Business Process..., Banking, Telecommunications, Team Leadership, Strategy, Strategic Planning, Sales, Risk Management, Process Improvement, Performance Management, Management, Leadership, Customer Satisfaction
Education
Ivey Business School at Western University 2002 — 2004
MBA, Business
Scotiabank March 2015 - Present
Scotiabank April 2013 - Present
ING DIRECT Canada September 2010 - April 2013
Millennium Research Group January 2006 - March 2009
Skills
Strategic Planning, Consulting, Financial Modeling, Strategy, Analytics, Business Strategy, Business Analysis, Competitive Analysis, Banking, Financial Analysis, Relationship Management, Valuation
Education
The University of Western Ontario - Richard Ivey School of Business 2009 — 2010
MBA
The University of Western Ontario 1999 — 2002
BSc
Northbridge Financial Corporation September 2012 - Present
Northbridge Financial Corporation January 2012 - September 2012
Northbridge Financial Corporation August 2010 - January 2012
Northbridge Financial Corporation January 2008 - August 2010
Fairmont Hotels & Resorts November 2007 - January 2008
KPMG April 2007 - June 2007
Northbridge Financial Corporation May 2005 - April 2007
Northbridge Financial Corporation September 2004 - May 2005
Rouge Valley Health System May 2004 - September 2004
ING DIRECT Canada April 2001 - May 2004
Skills
Employee Engagement, Onboarding, Talent Management, Employee Relations, Performance Management, HR Policies, HRIS, Organizational..., Employee Benefits, HR Consulting, Talent Acquisition, Deferred Compensation, Recruiting, Leadership Development, Change Management
Education
York University 2002 — 2006
Bachelor of Administrative Studies
Algonquin College of Applied Arts and Technology 1996 — 1999
Honours Businees Administration Diploma, Human Resources Management
North Dakota Safety Council October 2014 - Present
ConocoPhillips August 2013 - December 2014
Berry Brothers General Contractors August 2013 - October 2014
Rain For Rent April 2012 - August 2013
Broadband Office Solutions August 2011 - November 2011
The Buckle June 2010 - May 2011
ING DIRECT Canada July 2007 - May 2009
Cutting Edge Power Equipment September 2006 - June 2007
St. Cloud Sprinkler Company Inc April 2003 - October 2006
Skills
HSE Management Systems, Incident Management, Training, Organizational..., Change Management, Program Management, Operations Management, Project Management, Facilities Management, Personnel Management, Human Capital, Leadership Development, Purchasing & Financial..., Sales, Customer Service, Customer Experience..., Succession Planning, Strategic Planning, Negotiation, Wiring & Device..., Pumps, Pipelines, Logistics, Recruiting, Contract Negotiation, Team Building, Leadership, Microsoft Office, New Business Development, Sales Management, Safety Management..., Oil, Supervisory Skills, Petroleum, Management
Education
Benedictine University 2010 — 2013
MBA, International Business & Internet Marketing, 3.34
Rasmussen College-Minnesota 2006 — 2011
Bachelor’s of Science Degree, Business Management w/ Internet Marketing, Human Resources, & Administration, 3.78
National Bank of Canada November 2012 - Present
National Bank April 2011 - Present
Nationa Bank November 2009 - April 2011
ING DIRECT Canada June 2003 - November 2009
Skills
Credit, Mortgage Lending, Banking, Loans, Underwriting, Finance, Refinance, Real Estate, Loan Origination, Management, Investments, Credit Analysis, Mortgage Underwriting, Business Development, Investment Properties, Funding, Analysis, Credit Risk, Retail Banking, Commercial Mortgages, Portfolio Management, Mortgage Banking, Financial Risk, Residential Mortgages, Commercial Banking, Financial Services, Commercial Lending, Consumer Lending, Cross Selling, Strategic Financial..., Credit Cards, Relationship Management, Construction Loans, Real Estate Financing
Education
Ryerson University 2008 — 2010
B-COM, Managment
First National Financial LP August 2015 - Present
First National Financial LP August 2014 - August 2015
First National Financial LP April 2014 - August 2014
First National Financial LP November 2012 - April 2014
Michael Kors October 2011 - November 2012
ING DIRECT Canada May 2010 - September 2010
ING DIRECT Canada May 2008 - September 2008
Skills
Banking, Mortgage Lending, Loans, Residential Mortgages, Mortgage Banking, Consumer Lending, Financial Services, Mortgage Servicing, Funding, Payments, Loan Origination, Refinance, Sales, Building Relationships, Visual Merchandising, Time Management, Commercial Mortgages
Education
York University 2007 — 2010
Italian Studies and Literature
Seneca College of Applied Arts and Technology 2005 — 2007
General Arts and Science
Green Standards Ltd September 2015 - Present
Rude Food February 2015 - June 2015
Malmö University September 2014 - June 2015
Canada Green Building Council - Greater Toronto Chapter May 2014 - July 2014
The J.M. Smucker Company August 2010 - March 2013
ING DIRECT Canada September 2009 - August 2010
TD Waterhouse Discount Brokerage January 2009 - September 2009
Skills
Urban Planning, Sustainable Development, Academic Writing, Sales, Microsoft Office, Microsoft Excel, Forecasting, Data Analysis, Project Management, Siebel, AC Nielsen, Customer Insight, Trade Promotion, Key Account Development, Competitive Analysis, SPSS, Trade Marketing, Trade Promotions, Consumer Products, Sales Operations, Cross-functional Team...
Education
Malmö University 2014 — 2015
Master's Degree, Urban Sustainability Management
University of Toronto 2004 — 2009
Honours Bachelors of Arts & Science, Economics & Employment Relations
SickKids Foundation January 2012 - Present
Foresters October 2011 - December 2011
ING DIRECT Canada January 2011 - September 2011
Loblaw Companies Limited October 2007 - January 2011
Liftow Limited June 2006 - September 2007
Skills
Web Design, User Interface Design, Interaction Design, User Experience, User Experience Design, Graphic Design, Information Architecture, Usability, Concept Development, Visual Communication, Layout, Branding, Corporate Branding, Email Marketing, E-commerce, Web Development, Front-end Development, Wireframes, Rapid Prototyping, Adobe Creative Suite, Photoshop, Illustrator, Fireworks, Dreamweaver, Flash, Sketch, Axure, HTML, CSS, JavaScript, jQuery, jQuery Mobile, CMS, SharePoint, Sitecore, WordPress, Microsoft Office, Collaborative Working, Teamwork, Google Analytics, Mac
Education
Humber College 2008 — 2009
Flash Design Certificate
York University 2002 — 2006
Honors Bachelor of Design
Zenbanx September 2012 - Present
Council for Economic Education 2011 - Present
Deak Companies LLC March 2012 - October 2012
ING DIRECT USA 2000 - 2012
ING DIRECT Canada June 1996 - January 2000
Deak international inc May 1985 - February 1991
Skills
Internet Banking, Banking, Mortgage Lending, Leadership, Entrepreneurship, Financial Services, Credit, Loans, Mentoring, Retail Banking, Customer Experience, Process Improvement, Mortgage Banking, Strategy, Business Development, Finance, Portfolio Management, Thinking Outside The Box, Executive Management, Risk Management, Financial Risk, Corporate Finance, Financial Analysis
Education
The University of Western Ontario - Richard Ivey School of Business 1968 — 1972
HBA,MBA,LLD, Business
Alderwood High School
SMTC October 2011 - Present
East York Meals on Wheels April 2011 - July 2014
ING DIRECT Canada September 2008 - September 2011
SMTC 2007 - 2008
Ceryx Inc. 2005 - 2007
Leitch Technology 2002 - 2005
Merrill Lynch 2000 - 2002
ING DIRECT Canada 1996 - 2000
Rogers Communications 1993 - 1996
NN Financial 1987 - 1993
Skills
Change Management, Disaster Recovery, Project Management, Process Improvement, Vendor Management, Business Analysis, Cross-functional Team..., SDLC, Program Management, IT Strategy, Business Process..., Integration, Team Leadership, ITIL, Six Sigma, Strategic Planning, ERP, Business Intelligence, Operations Management, Product Management, IT Management, Risk Management, Strategy, Business Process, Project Planning, Enterprise Software, IT Service Management, Data Center, Outsourcing, IT Operations
Education
ISACA Certified Information System Auditor
CISA Designation
PMI
PMP Designation
ITIL
Foundation Certificate
Life Office Management Association
Associate, Customer Service Designation
Ryerson University
Seneca College of Applied Arts and Technology
John Hancock Financial Services July 2014 - Present
CIBC Wood Gundy March 2010 - July 2014
CI Investments Inc. 2005 - 2010
ING DIRECT Canada March 2003 - August 2005
Skills
Marketing Communications, Financial Services, Customer Service, Internal Communications, Corporate Communications, Strategy, Strategic Communications, Mutual Funds, Project Management, Relationship Management, Investments, Wealth Management, Portfolio Management, Communications Planning, ETFs, Market Research, Team Leadership, Management, Marketing
Education
Canadian Securities Institute
Canadian Investment Manager, Portfolio Management Techniques
Centennial College
Journalism
Ryerson University
Export Development Canada October 2011 - Present
Export Development Canada January 2011 - October 2011
ING DIRECT Canada May 2010 - February 2011
ING DIRECT Canada September 2008 - January 2011
Skills
Employee Relations, Banking, Employee Engagement, Talent Acquisition, Human Resources, Recruiting, Interviews, Customer Service, Team Building, Relationship Management, Customer Experience, Performance Management, Management, Leadership, Team Leadership, Change Management, Business Analysis, Process Improvement, Talent Management, Training, Employee Training, Onboarding, Event Management, New Hire Orientations, Employee Benefits, Team Management, Event Planning, Customer Retention, Strategic Planning, Time Management, Organizational..., Business Development, Business Process..., Organizational...
Education
Algonquin College of Applied Arts and Technology
Office Administration - Executive
University of Ottawa
Analytical Thinking
Norton Rose Fulbright August 2014 - Present
University of Windsor September 2011 - Present
Norton Rose Fulbright May 2013 - August 2013
ING DIRECT Canada May 2010 - August 2011
ING DIRECT May 2007 - August 2009
United Nations Business for the Environment Summit March 2009 - May 2009
Skills
Bilingual, Analysis, Teamwork, Research, Fundraising, Customer Service, Legal Research, Legal Writing
Education
University of Windsor 2011 — 2014
J.D., Law
Queen's University 2006 — 2010
B.COM, Commerce
Queen's University 2007 — 2010
B.A., Environmental Sciences
ESSEC - ESSEC Business School 2009 — 2009
B.COM, Business Exchange
Edelman March 2015 - Present
Edelman March 2013 - March 2015
Edelman February 2012 - February 2013
The Comedy Network/SPACE/Comedy Gold August 2011 - February 2012
The Much MTV Group May 2011 - August 2011
ING DIRECT Canada May 2010 - September 2010
Canadian Communications Association September 2009 - June 2010
McMaster University September 2009 - April 2010
Revolution Wear, Affiliate of MAC Green and McMaster Students Union September 2009 - April 2010
FIORIO Salon and Spa October 2005 - August 2009
Skills
Media Relations, Digital Marketing, Marketing, Press Releases, Publicity, Public Relations, Communications Planning, Strategic Communications
Education
Humber College 2010 — 2011
Graduate Certificate, Public Relations
McMaster University 2006 — 2010
Honours BA, Communications
Intact Financial Corporation August 2014 - Present
Intact Insurance April 2011 - August 2014
ING DIRECT Canada 2006 - 2009
Air Miles 2002 - 2006
American Express 2002 - 2006
Amex Bank of Canada 2002 - 2006
Skills
Brand Development, Direct Marketing, Marketing Communications, Marketing Strategy, Advertising, Digital Marketing, Marketing
Education
The University of Western Ontario 1998 — 2002
The University of Western Ontario - Richard Ivey School of Business 1998 — 2002
Honors Business Administration (HBA), Marketing
Tangerine Bank September 2013 - Present
ING DIRECT July 2011 - August 2013
ING DIRECT November 2009 - June 2011
ING DIRECT, Canada November 2008 - October 2009
ING DIRECT March 2004 - October 2008
Skills
Sales, Leadership, Management, Customer Satisfaction, Internet Banking, Project Management, Employee Engagement, Team Leadership, Process Improvement, Team Building, Coaching, Banking, Strategy, Performance Management, Business Analysis, Customer Experience, Credit, Time Management, Call Centers, Change Management, Business Strategy, Vendor Management, Risk Management, Customer Service, Retail Banking, Mortgage Lending, Analytics, Residential Mortgages, Credit Risk, Credit Analysis, Loans, Mortgage Banking, Relationship Management, Financial Services, Financial Analysis, Portfolio Management, Customer Retention, Finance, CRM, Financial Risk, Investments, Credit Cards, Team Management, Commercial Banking, Loan Origination, AML, Executive Management
Education
Ivey Business School at Western University 2014 — 2014
Ivey Leadership Program
Seneca College of Applied Arts and Technology
Seneca College of Applied Arts and Technology
RBC October 2012 - Present
ING DIRECT Canada July 2011 - October 2012
Community Development Council of Durham September 2009 - June 2011
Century 21 February 2008 - June 2011
Best Buy November 2007 - February 2008
Intercon Security April 2007 - October 2007
Raku Painting June 2003 - February 2007
Markham Food Bank January 2004 - August 2005
Dr. Kiruba, Medical Office September 2003 - January 2004
Skills
Customer Service, Community Outreach, Teamwork, Management, Microsoft Office, Interviews, Risk Management, Time Management, Outlook, Research, Microsoft Word, Microsoft Excel, Banking, Social Media, Team Building, Leadership
Education
Humber College 2010 — 2011
Certificate, Immigration and Border Services Certificate
University of Ontario Institute of Technology 2006 — 2010
Bachelor of Arts (Hons), Criminology, Justice & Policy Studies
IBM Canada Limited 2001 - Present
JAWZ Inc. 1999 - 2000
ING DIRECT Canada 1999 - 2000
LGS Group 1995 - 1998
Nortel Networks January 1985 - January 1995
Skills
Business Transformation, PMO, Project Portfolio..., Business Analysis, Change Management, Business Process..., Management Consulting, Project Delivery, Business Process, Program Management, Project Management, Vendor Management, IT Strategy, PMP, SDLC, Integration, Software Project..., Requirements Analysis, Business Intelligence, Governance, IT Management, Resource Management, Professional Services, CRM, ITIL, Solution Architecture, Service Delivery, Requirements Gathering, Business Requirements, MS Project, Enterprise Architecture, Process Engineering, IT Service Management, Outsourcing, Global Delivery, ERP, Cross-functional Team..., Risk Management, Business Process..., Consulting, Business Process Design, Project Planning, Cloud Computing, IT Outsourcing, Service Management, Agile Project Management, Certified Project..., Stakeholder Management, IT Operations, Process Improvement
Education
Queen's University 1970 — 1974
Bachelor of Commerce, Honours, Marketing and Finance
Sydenham High School 1967 — 1969
grade 13 diploma
OPSEU Pension Trust March 2015 - Present
OPTrust January 2014 - February 2015
OPSEU Pension Trust September 2012 - December 2013
ING DIRECT Canada May 2009 - September 2011
Telehop Communications Inc. July 2007 - August 2007
Skills
Mortgage Processing, Administrative Work, Leadership, Organization, Project Management, Oral & Written..., Microsoft Word, Microsoft Excel, PowerPoint, Basecamp, profile, DAWT, Superior Communications..., Teamwork, Finance
Education
Ryerson University 2008 — 2012
BCOMM, Business Management, Global Management
Honorary graduate of Ted Rogers School of Business Management Ryerson University
Global Management
St. Andrew's College August 2012 - Present
Insight Information March 2008 - August 2012
MIC Partner Inc. January 2007 - February 2008
ING DIRECT Canada 2005 - 2006
Skills
Social Media Marketing, Direct Marketing, Marketing Communications, Online Marketing, Email Marketing, Social Media, Public Relations, Internal & External..., Advertising, Project Management, Marketing, Digital Marketing, Copywriting, Event Management, Corporate Communications, Strategic Planning, Media Relations
Education
Brock University 2006 — 2008
Masters, Communications & Popular Culture
Brock University 2003 — 2006
Honours BA, Communications
Ontario Teachers' Pension Plan July 2011 - Present
ING DIRECT Canada December 2003 - July 2011
Manulife Financial 2000 - 2003
Canada Life 1997 - 2000
The Canada Life Assurance Company 1990 - 2000
Skills
Investments, Pensions, Risk Management, Internal Controls, Banking, Financial Risk, Auditing, Accounting, Operational Risk, Internal Audit, IFRS, Leadership, Corporate Governance, Strategic Financial..., Operational Risk..., Enterprise Risk..., Sarbanes-Oxley Act, Financial Services, AML, Credit Risk, Governance, Basel II, Financial Planning
Education
Acadia University
Bachelor of Science (B.Sc.) honours, Information Technology
designations
CPA, CA CFA CIA CFSA
FreshBooks June 2015 - Present
Hostopia March 2013 - June 2015
University of Toronto July 2006 - February 2013
ING DIRECT Canada 2002 - 2006
York 4 Mathematics Association 2002 - 2006
St. Stephen's Community House 2003 - 2004
Skills
CMS, Adobe Creative Suite, JavaScript, PHP, Wire Framing, After Effects, joomla, Wordpress, Drupal, CSS, HTML, LESS CSS Framework, Human Computer..., User Experience Design, Joomla, User Experience, User Interface Design, HTML 5, Web Design, Information Architecture, Web Development, Photoshop, OS X, SEO, Interaction Design, WordPress, Wireframes, User-centered Design, XHTML, User Interface, Usability, Usability Testing, Front-end, User Research
Education
Akendi 2012 — 2012
User Experience Designer certification
Stanford University 2012 — 2012
Human Computer Interaction
Ontario College of Art and Design 2011 — 2011
Adobe After Effects
Ryerson University 2010 — 2010
PHP & MySQL
University of Toronto School of Continuing Studies 2008 — 2010
Languages - Japanese, Japanese
Centennial College 2003 — 2007
Joint Program with U of T Scarborough, New Media
University of Toronto 2002 — 2007
HBSc, Computer Science, New Media
FAB Concepts Inc. July 2013 - Present
Mosaic Sales Solutions November 2011 - November 2014
Sun Media April 2010 - September 2011
ING DIRECT Canada 2009 - 2010
ING DIRECT Canada 2007 - 2009
Ottawa Fire Service 1998 - 2008
Dell Direct Kiosk January 2006 - January 2007
Future Shop 2005 - 2006
Future Shop November 2004 - January 2005
Keg Manor 2003 - 2005
Skills
Sales, Customer Service, Proofreading, Banking, Bartending, Cooking, Microsoft Office, French, Russian, Firefighting, Fire Protection, Merchandising, Editing, Phone Etiquette, Electronic Funds..., Lines Of Credit, Credit, Loans, Leadership, Mortgage Lending, Call Centers, Time Management, Coaching, Risk Management, Relationship Management, Customer Retention, Customer Experience, Inventory Management, Budgets, Customer Satisfaction, Training, Retail, Management, Account Management, Team Leadership, Social Media
Education
Algonquin College of Applied Arts and Technology 2003 — 2003
Bartending Certificate Program
Algonquin College
Diploma
Algonquin College of Applied Arts and Technology
Ontario Ministry of Education June 2014 - Present
Ministry of Health and Long-Term Care May 2013 - February 2014
Ministry of Health and Long-Term Care June 2010 - May 2013
Ontario Ministry of Health and Long-Term Care March 2009 - May 2010
Workplace Safety & Insurance Board November 2008 - January 2009
Ministry of Health and Long-Term Care May 2007 - September 2008
ING DIRECT Canada July 2005 - September 2006
Scotiabank June 2004 - May 2005
Skills
Accounting, Data Analysis, Financial Analysis, Excel, Reconciliation, Financial Reporting, Microsoft Office, PowerPoint, Word, Teamwork, Microsoft Excel, Microsoft Word, Account Reconciliation, Financial Accounting, Auditing, Forecasting, Analysis, Finance, Variance Analysis, Financial Modeling, Internal Controls, Accounts Payable, Leadership, Social Media, Networking
Education
The Society of Certified Management Accountants of Ontario 2009 — 2011
CMA, Accounting
Ryerson University 2003 — 2008
Bachelor of Commerce, Accounting
Rhema Canada June 2015 - Present
Universities Canada July 2014 - Present
Rhema Christian Ministries November 2011 - June 2015
ING DIRECT Canada October 2008 - March 2012
ING DIRECT Canada November 2006 - October 2008
Skills
Leadership Development, People Management, Sales, Operations and..., Employee Engagement and..., Lean Six Sigma Greenbelt, Customer Retention, Leadership, Employee Engagement, Six Sigma, Sales Operations, Process Improvement, Management, Coaching, Strategy, Team Leadership, Sales, Customer Service, Training, Human Resources, Performance Management, Policy, Business Strategy, Customer Satisfaction, Banking, Business Development, Analysis, Customer Experience, Conflict Resolution, Vendor Management, Risk Management, Time Management, Call Centers, Public Speaking, Business Analysis, Strategic Planning, Business Process, Employee Training, Team Building, Team Management, Teamwork, Recruiting, Change Management, Talent Management, Business Process...
Education
Carleton University 1999 — 2004
Bachelor's degree, Psychology
Carleton University 1999 — 2003
Psychology, Social Science
Bombardier January 2006 - Present
ING DIRECT Canada 1999 - 2006
Skills
Aerospace, Aircraft, Avionics, Aircraft Maintenance, Airlines, MatrixOne, Aviation, Six Sigma, Airworthiness, SAP, Microsoft Office, Customer Service
Education
Ryerson University 2002 — 2003
Bachelor of Commerce (B.Com.), Human Resources Development
Humber College 1999 — 2002
Bachelor of Business Administration (BBA), Human Resources Management and Services
Westwood Secondary School
Tangerine (formerly ING DIRECT Canada) November 2010 - Present
ING DIRECT Canada 2006 - 2009
Eastern Michigan University 2003 - 2005
National Kidney Foundation Singapore 1997 - 2002
M&N Publications 1992 - 1996
Skills
Financial Analysis, Risk Management, Business Strategy, Strategy, Strategic Planning, Management, Financial Modeling, Banking, Budgets, Leadership, Business Analysis, Process Improvement, Data Analysis, Analysis, Sales, Investments, Marketing, Finance, Vendor Management, Analytics, Teamwork, Business Process..., Marketing Strategy, Competitive Analysis, Relationship Management, Portfolio Management, Financial Services, Financial Risk, Credit Risk, Mergers & Acquisitions, Credit, Corporate Finance, Forecasting, Project Planning
Education
Eastern Michigan University 2000 — 2006
MBA, Finance
Mithibai College 1985 — 1990
bcom, accounting
Jamnabai Narsee School
HSBC March 2014 - Present
TransUnion April 2008 - March 2014
Kaman Industrial Technologies January 2008 - March 2008
ExxonMobil March 2007 - December 2007
ING DIRECT Canada January 2007 - March 2007
TELUS 2006 - 2006
Emergis 2000 - 2006
RemoteNet Corporation 1999 - 2000
CGI 1998 - 1999
Tata Consultancy Services 1997 - 1998
Skills
SDLC, Business Intelligence, Oracle, Requirements Analysis, Hadoop, DB2, Agile Methodologies, ETL, Java, Data Warehousing, Teradata, Cloud Computing, Process Improvement, Scrum, EAI, HBase, IT Management, Apache Pig, Hive, MapReduce, MongoDB, Ab Initio, Applications..., Tableau, Team Building, Strategic Planning, Continuous Improvement, Decision Making, Leadership, Risk Management, Operations Management, Consumer Relations, Strategy, Distributed Team..., Resource Management, Strategic Thinking, Relationship Building, Global Delivery, Global Sourcing, Financial Accounting, Vendor Management, Strategic Negotiations, Strategic Influence, Persuasion
Education
The University of Chicago Booth School of Business 2015 — 2017
Master of Business Administration (M.B.A.), Finance and Financial Management Services
Coimbatore Institute of Technology 1989 — 1993
Bachelor of Engineering (B.E.), Mechanical, Distinction
Govt Higher Secondary School, Ashokapuram, Coimbatore 1986 — 1988
City of Toronto February 2011 - Present
Quanto Basta September 2010 - Present
Usui Reiki February 2007 - Present
City of Toronto January 2007 - February 2011
Ontario Ministry of the Environment May 2005 - December 2006
Ministry of the Attorney General July 2003 - May 2005
Ministry of Community and Social Services April 2003 - July 2003
ING DIRECT Canada April 2002 - August 2002
Ministry of Transportation June 2001 - July 2001
Ministry of Consumer and Commercial Relations May 2000 - August 2000
Skills
Disability Management, Workers Compensation, Appeals, WSIB, Legislation, Human Rights, Claims, Compensation, Benefits, Policy, Claims Management, Reiki, Food, Meditation, safety, Safety Management, Writing, Training &..., Research, Recipes, Recipe Testing, Blogging, Travel, Occupational Health, Editing, Documentation, Deferred Compensation, New Hire Orientations, Leadership, Employee Benefits, Personnel Management, Accident Investigation, Conflict Resolution, Customer Service
Education
Ryerson University 1999 — 2003
Bachelor of Applied Science (BASc.), Occupational and Public Health
TD May 2015 - Present
TD July 2014 - May 2015
ING DIRECT Canada April 2012 - June 2014
ING DIRECT Canada January 2010 - April 2012
Oliver Wyman - Delta Organization & Leadership (formerly Mercer Delta Organization Consulting) April 2007 - December 2009
Accenture May 2005 - April 2007
Export Development Canada February 2001 - May 2005
Skills
Management Consulting, Change Management, Employee Engagement, Talent Management, Organizational Design, Organizational..., Leadership Development, Performance Management, Organizational..., Leadership, Strategic Communications, Human Resources, Training, Business Analysis, Executive Management, Recruiting, Program Management, Management, Coaching, Succession Planning, Business Strategy, Strategic Planning, Strategy, Mergers & Acquisitions, Workshop Facilitation, Talent Acquisition, Marketing, Executive Development, Banking, Business Process...
Education
University of Ottawa 2000 — 2003
IMBA, Business
Carleton University 1996 — 2000
B.I.B., International Business
Adler International Learning
Certified Coaching Program
TD Bank July 2010 - Present
ING DIRECT Canada 2009 - 2010
Commonwealth Bank of Australia 2007 - 2009
President's Choice Bank (Toronto, Canada) 2004 - 2007
Canadian Consulate (Sydney, Australia) 2003 - 2003
The Easter Seal Society (Toronto, Canada) 2000 - 2003
Skills
Digital Marketing, Email Marketing, Direct Marketing, Marketing Strategy, Integrated Marketing, Product Marketing, Marketing Communications, Campaign Management, Customer Acquisition, Strategic Planning, Strategy, CRM, Marketing Management, Advertising, Marketing, Management, Leadership, Relationship Marketing, Analytics
Education
Macquarie University 2003 — 2003
MA, International Communication
Ryerson University 2000 — 2002
Post-graduate Certificate Courses, Public Relations
University of Toronto - New College 1996 — 2000
Honours BA, Criminology
ING DIRECT Canada April 2011 - December 2013
BuildDesk April 2007 - July 2009
Pace Consultancy February 2003 - July 2004
Mercire BV 2000 - 2001
Skills
Sustainability, Sustainable Development, Energy Efficiency, Renewable Energy, Sustainable Energy, Energy, Policy, Environmental Awareness, Project Management, Change Management, Strategic Planning, Business Strategy
Education
University of Bradford 2004 — 2006
Postgraduate, European Integration
2001 — 2004
BSc, Communication Management and Public Affairs
CIBC July 2015 - Present
CIBC February 2014 - July 2015
Scotiabank Global Banking and Markets May 2013 - August 2013
Scotiabank Global Banking and Markets September 2012 - December 2012
ING DIRECT Canada January 2012 - April 2012
TrojanOne Marketing Agency September 2008 - June 2011
Education
DeGroote School of Business - McMaster University 2011 — 2013
MBA Co-op Program, Management Accounting (CMA Candidate)
Queen's University
Bachelor of Commerce (B.Com.), Marketing
Tangerine April 2014 - Present
ING DIRECT Canada November 2010 - April 2014
Financial Services Commission of Ontario (FSCO) October 2009 - October 2010
Freshfields Bruckhaus Deringer February 2008 - June 2009
Freshfields Bruckhaus Deringer August 2007 - January 2008
Freshfields Bruckhaus Deringer June 2005 - September 2006
Skills
Business Analysis, Requirements Gathering, Stakeholder Management, Requirements Analysis, Document Management, Banking, Business Process..., Business Process, SDLC, Business Requirements, Project Delivery, User Acceptance Testing, Software Documentation
Education
City University (GB) 2003 — 2007
Bachelor of Science (BSc), Information Systems (Hons)
Boland & Associates June 2009 - Present
ING DIRECT Canada November 2008 - May 2009
Dundee Private Investors Inc. 2007 - 2008
Dundee Private Investors Inc. 2004 - 2007
Skills
Mutual Funds, Strategic Financial..., Securities, Wealth Management, Portfolio Management, Investments, Retirement Planning, Microsoft Word, Marketing
Education
George Brown College 2003 — 2004
Diploma, Marketing for Financial Services
Instituto Tecnológico de Mérida 1993 — 1998
BA, Administration
National Bank of Canada November 2007 - Present
ING DIRECT Canada 2006 - 2007
CIBC 2002 - 2006
Skills
Construction Loans, Mortgage Industry, Mortgage Lending, Lines Of Credit, CRM software, Credit, Loans, Mortgage Underwriting, Risk Management, CRM, Business Development, Home Equity Lines of..., Banking, Finance, Certified Mortgage..., Credit Analysis, Reverse Mortgages, Credit Risk, Sales
Education
Humber College 1995 — 1997
Resort Management, Business Administration, Management and Operations
PRESTO at Metrolinx August 2012 - Present
Inner Destinies Enterprises Inc. September 2011 - Present
ING DIRECT Canada April 2012 - August 2012
Symcor 2010 - October 2011
Investors Group Financial Services Inc. 2010 - January 2011
Powernoodle 2011 - 2011
Bank of Montreal April 2004 - November 2007
Bank of Montreal 2002 - 2004
Bank of Montreal 1999 - 2002
Bank of Montreal February 1995 - July 1999
Skills
Outsourcing, Financial Services, Relationship Management, Vendor Management, Strategy
Education
BMO Advanced Executive Program, jointly offered by UWO (Ivey) and Northwestern (Kellogg) 1998 — 2000
MBA
Boston University
Project Management, Project Management
Hypnosis Connections
Certified Master Hypnotherapist
International Association Of Outsourcing Professionals
Certifed Outsourcing Professional
University of Waterloo
SW Professional, Computer Science
Wildeboer Dellelce LLP August 2015 - Present
Wildeboer Dellelce LLP May 2014 - August 2014
Borden Ladner Gervais LLP / S.E.N.C.R.L., S.R.L. May 2013 - August 2013
ING DIRECT Canada February 2012 - September 2012
Royal Canadian Mounted Police (Integrated Market Enforcement Team) June 2011 - September 2011
Hewlett-Packard August 2010 - December 2010
GlaxoSmithKline January 2010 - April 2010
Clear Spider August 2007 - September 2009
Skills
Data Analysis, Financial Modeling, Market Research, Financial Analysis, Analysis, Corporate Finance, Competitive Intelligence, Marketing, Tax Law, Legal Research, Strategy, Competitive Analysis, Analytics, Management
Education
York University - Osgoode Hall Law School 2013 — 2015
Juris Doctor (JD)
University of Windsor 2012 — 2013
Juris Doctor (JD)
McMaster University 2009 — 2011
MBA
York University
BAS
ING DIRECT CANADA February 2011 - Present
Travelex September 2010 - February 2011
Skills
QTP
Education
Beihang University
Bachelor, Aerospace Enegineering
What A Bloom October 2015 - Present
iMarketing Solutions Group Inc. October 2014 - September 2015
CHRY 105.5 FM November 2008 - April 2014
FSEAP 2003 - 2008
Ontario Medical Student Bursary Foundation April 2006 - June 2006
ING Direct Canada 2001 - 2003
Skills
Social Media, Publicity, Event Management, Radio, Media Relations, Event Planning, Advertising, Fundraising, Copywriting, Nonprofits, Television, Social Media Marketing, Brand Management, Online Marketing, Music, Entertainment, Online Advertising, Sponsorship, Marketing Communications, Sales, Public Relations, Blogging, Social Networking, Management
Education
George Brown College 2003 — 2004
Desktop Publishing Foundations Certificate – Level 1
George Brown College 1999 — 2001
Business, Management, Marketing, and Related Support Services
Centennial College
Professional Selling Certificate
Ryerson University
Wexford School of the Arts C.I.
Scope Consulting Inc. July 2012 - Present
ING DIRECT Canada November 2010 - June 2012
ING DIRECT Canada February 2006 - October 2010
Univeris 2003 - 2006
Unisen (Jewelstone Systems Inc.) 2000 - 2003
Skills
Business Analysis, Project Management, Business Requirements, SDLC, Financial Services, Requirements Gathering, Banking, Business Architecture, Business Process..., Agile Methodologies
Education
Canadian Securities Institute
Fellow of the Canadian Securities Institute (FCSI®)
Project Management Institute
Project Management Professional (PMP)
International Institute of Business Analysis (IIBA)
Certified Business Analysis Professional (CBAP)
McMaster University
Advanced Certificate of Completion in Business Analysis
Centennial College
Diploma in Information Systems
Tangerine June 2014 - Present
Tangerine (formerly ING DIRECT Canada) October 2013 - June 2014
ING DIRECT Canada January 2011 - October 2013
urbanebloc.com November 2009 - February 2012
Canadian Bankers Association May 2010 - December 2010
ING DIRECT Canada May 2008 - June 2009
Skills
Press Releases, Strategic Communications, Media Relations, Communications Planning, Media Monitoring, Internal Communications, Social Media, Public Relations, Event Planning, Blogging, Crisis Communications, Speech Writing, Social Media Marketing, Strategy, Online Marketing, Editing
Education
Ryerson University
Certificate in Magazine and Web Publishing
Humber College 2009 — 2010
Certificate
McMaster University 2005 — 2009
BA
B2B Bank July 2014 - Present
McMaster University July 2013 - July 2014
Bank of Montreal - Institute For Learning April 2013 - May 2013
ING DIRECT May 2005 - February 2013
ING DIRECT Canada November 2004 - May 2006
Skills
Conflict Resolution, Time Management, Banking, Leadership Development, Change Management, Call Center, Employee Engagement, Leadership, Retail Banking, Team Leadership, Performance Management, Team Building, Training, Process Improvement, Management Development, Blended Learning, Coaching, Workshop Facilitation, Motivation, Human Resources, Call Centers, Sales, Management, Customer Service, Mortgage Lending, Instructional Design, Vendor Management, Sales Operations, Customer Experience, Employee Relations, Talent Management, Employee Training, Strategic Planning, Recruiting, Customer Retention, Needs Analysis, Loans, Teamwork, Organizational..., Training Delivery, ADDIE, E-Learning, Strategy, New Hire Orientations, Onboarding, Customer Satisfaction, HR Consulting, Interviews, Organizational..., Adult Education
Education
Ryerson University 2006 — 2010
Human Resources Management
Texas Wesleyan University 1999 — 2003
Bachelor of Business Administration (B.B.A.)
Sun Life Financial August 2014 - Present
Sun Life Financial August 2013 - August 2014
Sun Life Financial August 2012 - September 2013
ING DIRECT Canada June 2011 - November 2012
ING DIRECT Canada May 2010 - October 2011
CH2M HILL 2008 - 2009
Skills
Financial Analysis, Banking, Corporate Finance, Microsoft Excel, Teamwork, Team Leadership, Financial Reporting, Customer Service
Education
Ryerson University 2009 — 2012
Bachelors of Commerce, Finance
ING Direct Canada January 2007 - Present
Bank of Montreal 2000 - 2006
Skills
Risk Management, Financial Risk, Enterprise Risk..., Credit Risk, Banking, Asset Management, Credit, Capital Markets, Operational Risk, Financial Reporting, Financial Services, Credit Analysis, Investments, Basel II, Financial Accounting
Education
Ontario Institute of Chartered Accountants 1999 — 2001
CA, Accounting
Saint Mary's University 1998 — 2001
MBA, Business (with philosophy background)
Tangerine (formerly ING DIRECT Canada) December 2010 - Present
ING DIRECT Canada August 2009 - December 2010
ING DIRECT Canada September 2008 - August 2009
ING DIRECT Canada February 2008 - September 2008
ING DIRECT Canada September 2006 - February 2008
Skills
Banking, Investments, Residential Mortgages, Video Editing, Videography, Music Production, Music Industry, Audio Editing, Audio Post Production, Audio Engineering, Prezi, PowerPoint, Photoshop, Illustrator, Corporate Communications, Internal Communications, Content Management, Employee Engagement, Event Management, Human Resources, Internet Banking, Social Networking, Call Centers
Education
George Brown College 2008 — 2008
LLQP
Trebas Institue 2000 — 2001
Diploma, Audio Engineering
Metrolinx February 2015 - Present
Tangerine October 2013 - February 2015
Tangerine September 2009 - October 2013
Tangerine January 2013 - April 2013
The New FLOW 93.5 FM September 2009 - December 2009
ING DIRECT Canada September 2008 - September 2009
ING DIRECT Canada June 2006 - September 2008
Costa Blanca August 2003 - June 2006
Education
Ryerson University 2007 — 2012
Bachelor of Commerce (BCom), Marketing Management Major & Law Minor
University of Portsmouth 2012 — 2012
Bachelor of Commerce (B.Com.), Marketing Management & Law
George Brown College 2005 — 2007
Diploma, Fashion Business Industry
York University 2004 — 2005
Bachelor of Science (BSc), Biology
Saint Elizabeth Health Care http://youtu.be/6ML7Qn9vtlA January 2014 - Present
ING DIRECT Canada 2011 - 2013
MasterCard 2005 - 2010
MasterCard February 2005 - December 2007
HomeLink Canada (Brookfield Residential Properties Services ) 2001 - 2005
Royal LePage (Brookfield Residential Properties Services) 1996 - 2000
Skills
Banking, Debit Cards, Business Intelligence, Payments, Credit Cards, Electronic Payments, Mobile Payments, Strategy, Payment Systems, E-commerce, Financial Services, Product Management, Business Development, Relationship Management, Executive Management, Leadership, Strategic Partnerships, Retail Banking, Analytics, Executive Managment, Non-profit Leadership
Education
McMaster University
MBA, International Business
Western University
BA, Politics/Economics
Boieki Kenshu, Institute for International Studies and Training, Japan
MBA Extension, Japenese Business and Language
Sears Canada January 2014 - Present
Sears Canada August 2013 - January 2014
Sears Canada July 2012 - August 2013
Sears Canada March 2008 - July 2012
ING DIRECT Canada 2003 - 2008
Borden Ladner Gervais LLP 2001 - 2003
Skills
Corporate Governance, Licensing, Corporate Law, Team Leadership, Negotiation, Strategy, Compliance, Litigation Management, Contract Law, Contract Negotiation
Education
McGill University 1994 — 1998
BCL/LLB, Law
Carleton University 1993 — 1994
MA, Political Science
McGill University 1990 — 1993
BA, Political Science
Norton Rose Fulbright 2009 - Present
ING DIRECT Canada July 2006 - May 2008
Skills
Legal Writing, Corporate Law, Customer Service, Due Diligence, Employment Law, Litigation, Mediation, Microsoft Office, Time Management, Legal Research, Mergers, Securities, Legal Assistance
Education
Ryerson University 2005 — 2009
BComm, Business Management
Tangerine December 2008 - Present
ING DIRECT Canada January 2006 - December 2008
ING DIRECT Canada November 2002 - December 2005
Skills
Risk Management, Leadership Development, Employee Relations, Leadership, Change Management, Employee Engagement, HRIS, Banking, Program Management, Human Resources, Customer Service, Organizational..., HR Policies, Organizational Design, HR Consulting, Recruiting, Performance Management, Personnel Management, Succession Planning, Time Management, Retail Banking, Financial Services, Interviews, Coaching, Talent Management, Technical Recruiting, Deferred Compensation, Team Building, Employee Benefits, Employee Training, Management, Talent Acquisition, Customer Experience, Payroll, Relationship Management, Team Leadership, Strategic Planning, Strategy, Management Development, Call Centers, Onboarding, Vendor Management, Organizational..., Employment Law, Training, Workforce Planning, New Hire Orientations, Training Delivery
Education
Schulich School of Business 2010 — 2011
Masters Certificate, Business Leadership for HR Professionals
Centennial College
Human Resources Management Certificate, Human Resources
Seneca College of Applied Arts and Technology
Adult Education Certificate, Training and Development
York University
BA, Business
Toronto Star July 2015 - Present
Toronto Star March 2014 - July 2015
Bell Media March 2013 - March 2014
Bell Media March 2012 - March 2013
Belairdirect April 2011 - March 2012
Belairdirect January 2009 - April 2011
CTV December 2009 - April 2010
ING DIRECT Canada 2007 - 2009
Intact Insurance September 2008 - December 2008
Skills
Digital Media, Analytics, Web Analytics, Marketing Research, Market Research, Digital Marketing, Data Analysis, comScore, Marketing Communications, Google Analytics, Market Analysis, Omniture, Graphic Design, Social Media Marketing, Photoshop, Social Media, Advertising, Digital Strategy
Education
Ryerson University 2007 — 2011
Bachelor of Technology, Graphic Communications Management
Google August 2012 - Present
ING DIRECT Canada January 2009 - May 2012
Hydro Québec 2008 - 2009
IBM Canada Ltd. 2005 - 2008
Skills
ITIL, Business Analysis, SQL, Visio, SharePoint, Lotus Notes, Active Directory, Systems Analysis, Unix, Integration, Microsoft SQL Server, VMware, Software Documentation, IPTV, Broadcast Engineering, MPEG-4, HD Video, Broadcast Automation, Post-production Support, Microsoft Exchange, XP, Troubleshooting, VPN, Computer Hardware, Windows Server, Printers, System Administration, Windows 7, Citrix, Network Administration
Education
Concordia University 2004 — 2006
B.Sc, Computer and Information Sciences and Support Services
Dawson College 2001 — 2004
Electronics, DEC
EMBA McGill HEC Montréal
KPMG February 2014 - Present
IBM Canada Ltd. April 2013 - February 2014
IBM Canada Ltd. July 2011 - April 2013
SportCheck December 2005 - September 2012
ING DIRECT Canada May 2010 - August 2010
Skills
Network Security, Network Administration, Risk Management, Computer Security, Linux server..., Vulnerability Assessment, Vulnerability Management, Computer Forensics, Project Coordination, Information Security..., Business Continuity, Risk Assessment, Risk Mitigation, Customer Service, Information Security, Intrusion Detection, Storage Area Networks, Collaboration, Information Security..., Ethical Hacker, Troubleshooting, Disaster Recovery, Firewalls, Host Intrusion..., Network Intrusion..., Network Intrusion..., Linux System..., Information Technology, Networking, IPS, Governance, VPN, Penetration Testing, Incident Response, Malware Analysis
Education
Seneca College of Applied Arts and Technology 2008 — 2011
Bachelor of Technology
Tangerine (formerly ING DIRECT) September 2013 - Present
ING DIRECT Canada September 2011 - September 2013
ING DIRECT Canada September 2008 - September 2011
ING DIRECT Canada September 2007 - September 2008
Skills
Mortgage Lending, Business Analysis, Banking, Consumer Lending, Project Management, SDLC, Process Improvement, Credit, Loans, Leadership, Core Banking, Business Strategy, Retail Banking, Internet Banking, Product Management, Management, Financial Services, Strategy, Risk Management, Financial Risk, Sales, Credit Risk, Portfolio Management, Relationship Management, Financial Analysis, Finance, Credit Analysis
Education
Humber College 2000 — 2001
Marketing Management (Canadian Securities Profile)
University of Toronto 1996 — 2000
BPHE, Physical Education and Health
St. Michael's College School 1991 — 1996
OSSD/OAC, High School
Business Development Bank of Canada January 2015 - Present
ACCES Employment 2013 - 2013
Business Development Bank of Canada 2010 - 2012
ING DIRECT January 2007 - September 2009
ING DIRECT Canada 2004 - 2007
ING DIRECT Canada 2001 - 2004
ING DIRECT Canada 1998 - 2000
Skills
Onboarding, Employee Relations, HRIS, Performance Management, Employee Engagement, Recruiting, Talent Management, Change Management, Health & Safety, Disability Management, PeopleSoft, Relationship Management, HR Metrics, Employment Legislation, New Hire Orientations, Deferred Compensation, Management, HR Policies, Coaching, Employment Law, Succession Planning, Program Management, Employee Benefits
Education
Seneca College of Applied Arts and Technology
BA, Business Administration
Seneca College of Applied Arts and Technology
Human Resources Management
OANDA December 2013 - Present
ING DIRECT Canada January 2010 - September 2013
ING Direct Bank of Canada March 2006 - January 2010
TD Bank Group April 2002 - March 2005
Skills
Workforce Management, Negotiation, Public Speaking, Call Center, Customer Experience, Management, Customer Satisfaction, Process Improvement, Business Analysis, Customer-focused, Capacity Planning, Call Centers, Leadership, Banking, Customer Service, Credit, Retail Banking, Risk Management, Sales, Business Process..., Training, Financial Services, Coaching, Contact Centers, Cross-functional Team..., Forecasting, Analytics, Recruiting, Analysis, Project Management, Sales Operations, Quality Assurance, Credit Cards, Strategic Planning, Vendor Management, CRM, Budgets, Relationship Management, Strategy, Performance Management, Customer Retention, Change Management, Team Leadership, Executive Management, Outsourcing, Operations Management, Team Management, Internet Banking, Team Building, Financial Analysis
Education
Carleton University
BA, Psychology
Moody's Analytics November 2014 - Present
Tech-Zen IT consulting May 2011 - Present
Intuit January 2014 - November 2014
ING DIRECT Canada May 2013 - September 2013
KEV Group May 2012 - February 2013
George Brown College September 2011 - May 2012
Akendi January 2011 - March 2011
Beijing ExceeDe Inno-Tech Co., Ltd March 2009 - July 2010
Flextronics April 2006 - March 2009
Skills
User Experience, User Interface Design, Industrial Design, Photoshop, Product Design, Web Design, Creative Problem Solving, Design Strategy, Interaction Design, Research Design, Information Architecture, User Interface, Flash, Usability Testing, Resonsive web Design, Usability, Wireframes, User Research, User-centered Design, User Experience Design
Education
George Brown College 2011 — 2012
Post Graduate Certificate, Advance Digital Design (Interactive Design)
Univeristy of Center England
M.A, Product Design
ING DIRECT Canada November 2007 - November 2009
Td Waterhouse August 2007 - November 2007
Bell ExpressVu July 2006 - August 2007
Mavericks Communications September 2005 - June 2006
Skills
Sales, Leadership, Financial Services, Banking, Team Leadership, Cross Selling, Direct Marketing, Consulting
Education
Ryerson University 2004 — 2008
BBM, finance
Tangerine December 2014 - Present
Mid-Range Computer Group Inc. January 2013 - December 2014
ING DIRECT Canada May 2011 - August 2011
ING DIRECT Canada January 2010 - August 2010
Getronics Canada September 2007 - August 2008
Skills
Windows Server, Active Directory, Windows, Red Hat Linux, Netbackup, Ghost Imaging, VMware vSphere, VMware ESXi, Mac OS X, VMware ESX, VMware, Disaster Recovery, System Administration
Education
Seneca College of Applied Arts and Technology 2008 — 2012
Advanced Diploma of Computer Systems Technology, Information Technology
Sir John A. Macdonald C.I 2003 — 2008
Pratt & Whitney Canada October 2003 - Present
Les Services de placement Télé-Ressources Ltée 2002 - 2003
ING DIRECT Canada 1998 - 2002
Citi 1996 - 1998
Agropur 1991 - 1996
McKesson Canada 1988 - 1991
Continental Can Canada 1986 - 1988
Magasins Le Château 1985 - 1986
Nabisco 1981 - 1985
Skills
Labour Relations, Succession Planning, Performance Management, Talent Management, Employee Engagement, Employee Relations, HR Policies, Organizational..., Change Management, Manufacturing and..., Human Resources, Compensation & Benefit, Contract Negotiation
Education
École de musique Vincent d'Indy
Lauréat II, Piano classique, Grande distinction
Collège Jean-de Brébeuf de Montréal 1976 — 1978
Diplôme d'études collégiales, Sciences humaines
1978 — 1981
Bacc es Arts, Relations industrielles et sociologie
Université de Montréal 1981 — 1983
Certificat Sané & sécurité au travail, Santé & Sécurité au travail
Université de Montréal - Ecole polytechnique de Montréal
Formation en technologies de prévention de accidents, Santé & Sécurité
ING DIRECT Canada November 2003 - September 2013
CIBC Bank January 1999 - December 2001
Skills
Banking, Retail Banking, Credit, Credit Risk, Loans, Credit Analysis, Mortgage Lending, Financial Risk, Portfolio Management, Risk Management, Financial Analysis, Investments
Education
Centennial College 1993 — 1996
Applied Management Studies Diploma, Finance and Financial Management Services, 3.75
Scotiabank December 2014 - Present
Scotiabank December 2009 - December 2014
Genworth Financial Canada January 2006 - November 2009
ING DIRECT Canada November 2001 - December 2005
BMO Financial Group 1999 - 2001
Skills
Residential Mortgages, Mortgage Lending, Sales, Refinance, Credit, Loans, Banking, Mortgage Banking, Credit Analysis, Finance, Retail Banking, Relationship Management, Investments, Business Development
Education
Laurentian University/Université Laurentienne 1992 — 1995
Bachelor of Arts - Economics
Tangerine Bank January 2013 - Present
ING DIRECT Canada January 2008 - January 2013
Skills
Portfolio Management, Banking, Business Analysis, Vendor Management, Process Improvement, Business Strategy, Team Leadership, Change Management, Program Management, Business Process..., Risk Management, PMO, Financial Services, Software Development, Analytics, Strategy, Project Management, SDLC, CRM, Leadership, IT Strategy, Outsourcing, Project Portfolio..., Project Delivery
Education
Bishop's University
Ivey Business School at Western University
BMO Financial Group January 2009 - Present
Bank of Montreal April 2005 - February 2007
Bank of Montreal October 2002 - April 2005
ING DIRECT Canada August 2000 - September 2002
Skills
Retail Banking, Financial Services, Mortgage Lending, Banking
Education
Centennial College
Business
Seneca College of Applied Arts and Technology
RBC October 2012 - Present
ING DIRECT Canada July 2012 - September 2012
TD August 2010 - October 2011
TD Bank Group February 2010 - August 2010
CIBC May 2009 - February 2010
CIBC World Markets November 2005 - May 2009
CIBC World Markets September 2004 - October 2005
Scotiabank April 2001 - September 2004
Scotiabank March 1999 - April 2001
Scotiabank June 1998 - March 1999
Skills
ALM, Market Risk, Derivatives, Fixed Income, Capital Markets, Risk Management, Banking, Liquidity Risk, Interest Rate Risk..., Treasury Management, Money Market, Cash Management, Financial Analysis, Financial Risk, Portfolio Management, Trading
Education
McMaster University 1992 — 1996
Bach. of Science, Math
Canadian Tire April 2013 - Present
TD Financial Service (TDFS) April 2010 - April 2013
ING DIRECT Canada July 2008 - January 2010
Skills
Business Analysis, Business Process..., Analysis, Integration
Education
Durham College
Master's in Business Analyst and Project Management
London Business School
Master of Business Administration (MBA)
Temple University
Bachelors in Economics – Bsc Econs