Intact Insurance
Industry: Insurance company
DescriptionIntact Financial Corporation is the largest provider of property and casualty insurance in Canada by annual premiums as of 2017. Formerly an ING Group subsidiary, ING Canada, Intact changed its name from ING Canada to Intact Insurance in 2009. Headquarters: Toronto, Canada Number of employees: Over 13,000 (2017) CEO: Charles Brindamour (Jan 1, 2008–) Subsidiaries: belairdirect, Canada Brokerlink Inc.,
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Intact Insurance Employees
International Language school- Pan-gyo Campus February 2015 - June 2015
BDC January 2014 - February 2015
BDC September 2013 - January 2014
BDC February 2012 - September 2013
California University of Pennsylvania August 2010 - December 2011
California University of Pennsylvania August 2006 - December 2011
Intact Insurance May 2008 - January 2011
Skills
Leadership, Management, Banking, Financial Analysis, Business Strategy, Program Management, Time Management, Public Speaking, Project Management, Customer Service, Team Leadership, Analysis, Sales, Forecasting, Finance, Portfolio Management, Credit, Credit Analysis
Education
California University of Pennsylvania 2010 — 2011
Master of Science (MSc), Business Administration, 4.0
California University of Pennsylvania 2006 — 2010
Bachelor of Arts (B.A.), Psychology, 3.94
Fries & Co. May 2013 - Present
The Scoop Outs July 2008 - Present
Costco Wholesale Canada March 2013 - May 2013
HMV November 2012 - February 2013
Intact Insurance November 2008 - January 2012
Paul Goulet - Contractor April 2008 - July 2008
Eden North Parachute School May 2007 - November 2007
TELUS February 2007 - October 2007
Concord Well Servicing April 2006 - December 2006
Bell Aliant November 2003 - March 2006
Skills
Sales, Customer Service, Event Planning, Oral & Written..., WHMIS, First Aid, Cellular Communications, Commercial Insurance, Vocals, Bass Guitar, Soundbooth, Oilfield, Piloting, Call Center, Retail Sales, Call Centers
Education
Nova Scotia Community College 2001 — 2003
Associate's degree, Airline/Commercial/Professional Pilot and Flight Crew
Sir John A. MacDonald High School 1998 — 2001
Regular/General High School/Secondary Diploma Program
EasyPark January 2015 - Present
Concord National December 2013 - December 2014
Intact Insurance April 2011 - December 2013
Karelo e-Services Inc February 2007 - April 2011
Home Based CGA Business May 2006 - February 2009
Skills
Accounts Receivable, Invoicing, Accounting, Account Reconciliation, Financial Statements, Insurance, Microsoft Excel, Management, Great Plains Software, Team Building, Financial Analysis, Data Analysis, Sage, Accounts Payable, Financial Accounting, Journal Entries, Quickbooks, Billing, Reconciliations, Deposits, Simply Accounting, Excel, Expense Reports, Budget Monitoring, Trade Spend Analysis, Credit Risk, Aging Reports
Education
Chartered Professional Accountants (CPA)
CPA Designation Program (Enrolled)
Thompson Rivers University 2009 — 2011
2011, Bachelor of Commerce in Management
British Columbia Institute of Technology 2005 — 2009
Diploma of Technology, Financial Management
ClaimsPro Inc. May 2014 - Present
Intact Insurance June 2009 - May 2014
Cunningham Lindsey April 2007 - June 2009
Economical Insurance January 2002 - April 2007
Gowlings January 2000 - January 2002
Education
The Insurance Institute of Canada
Chartered Insurance Professional, Insurance - Claims
Carleton University
B.A. Law
Algonquin College of Applied Arts and Technology
Print Journalism
Intact Insurance October 2011 - Present
AXA September 2009 - October 2011
Marsh January 2003 - September 2009
Cohen & Lord Insurance Brokers Ltd. June 2001 - December 2003
Skills
Insurance, Commercial Insurance, Commercial Lines, D&O, General Insurance, Property & Casualty..., Brokers, Liability, Underwriting
Education
Algonquin College of Applied Arts and Technology 1987 — 1990
Bachelor of Business Administration (B.B.A.), Finance, General
Catastrophe Solutions International 2011 - 2013
Intact Insurance May 2009 - October 2010
CT Consulting May 2006 - February 2009
Skills
Communication, Microsoft Office, Claims Handling, Management, Insurance, Claims Review, Claim Investigation, Payroll, Accounts Payable, Lotus Notes, Filing, Schedules, Customer Service, Customer Oriented, Cash Management, Market Research, Real Estate Development, Real Estate, Internal Communications, Internet, People Skills, Professional..., Flexibility, Cleaning, Data Entry, Problem Solving
Education
Cape Fear Community College 2013 — 2014
Self Employed Adjuster's License, Insurance
Arizona School of Real Estate and Business 2007 — 2007
Real Estate License, Real Estate
Desert Vista High School 2003 — 2006
High School Diploma, General Studies
Dymeco Inc. September 2007 - Present
TOM*FW - Toronto Men's Fashion Week July 2015 - September 2015
Strategic Objectives July 2014 - October 2014
ROI Relations January 2014 - May 2014
Corus Entertainment September 2013 - December 2013
VOCAB Communications June 2013 - June 2013
Humber College Alcohol Awareness Event 2013: Don't Drink and Fly January 2013 - April 2013
Faulhaber Communications March 2013 - March 2013
Toronto Fashion Week Spring/Summer 2013 October 2012 - October 2012
Intact Insurance June 2012 - August 2012
Skills
Media Relations, Press Releases, Public Relations, Editing, Digital Marketing, Public Affairs, Speech Writing, Event Management, Teamwork, Strategic Communications, Public Speaking, Photoshop, Writing, Social Media..., InDesign, CisionPoint, Social Media, Event Planning
Education
Humber College 2013 — 2013
Post Graduate Public Relations Certificate
York University 2007 — 2012
Bachelor of Arts with Honours, Double Major Anthropology and Communications Studies
Intact Insurance September 2010 - Present
Intact Insurance Company December 2008 - September 2010
Intact Insurance June 1999 - December 2008
Skills
Media Relations, Corporate Communications, Marketing Communications, Event Planning, Strategic Communications, Internal Communications, Public Relations, Editing, Newsletters, Writing, Event Management, Brand Development, Sponsorship, Crisis Communications, Communications Planning, Speech Writing, Communication Training, Social Media, Strategic Planning, Insurance
Education
University of Calgary
COMM, LTSO and COMM
University of Calgary
Bachelor's degree, Business/Corporate Communications
The Bow Valley Club January 2014 - Present
The Bow Valley Club August 2013 - Present
World Health April 2013 - June 2013
South Sound Squash Club January 2011 - January 2013
Intact Insurance May 2006 - September 2010
Skills
Event Planning, Marketing Communications, Coaching, Sports, Budgets, Customer Relations, Customer Service, Graphic Design, Problem Solving, Budgeting, Corporate Branding, Staff Management, Non-profits, Social Media, Sponsorship, Marketing, Brand Development, Social Media Marketing, Fundraising, Media Relations, Sports Marketing, Club, Volunteer Management, Event Management, Management, Social Networking, Public Speaking, Online Marketing, Public Relations, Advertising, Newsletters, Trade Shows, Direct Marketing, Marketing Strategy, Brand Management, Corporate Communications, Digital Marketing, Adobe Creative Suite
Education
Alberta College of Art + Design 2001 — 2005
BDes, Visual Communications
Intact Insurance
Skills
Customer Service, Sales Management, Concrete, Building Materials, Whole House Renovations, Insurance, Purchasing, Team Management, Claims Management, Claims Handling, Claim Investigation, Claim, Commercial Insurance, Commercial Lines, Customer Retention, General Insurance, Insurance Adjusting, Legal Liability, Liability, Xactimate, Subrogation, Property Damage, Property Claims, Liability Analysis, Property, Professional Liability, Litigation Management, Casualty, Property, Casualty Insurance
Education
Grant Macewan College
insurance and risk management
Northern Alberta Institute of Technology / NAIT
Autobody/Collision and Repair Technology/Technician
RSA May 2015 - Present
Flirt Photography January 2008 - Present
Unifund Assurance April 2013 - May 2015
Intact Insurance March 2011 - February 2013
various insurers 2003 - 2013
Skills
Photojournalism, Weddings, Portrait Photography, Photography, Photos, Wedding Photography, Travel Photography, Insurance, Claims, Accident Benefits, Fine Art, Headshots, Event Photography, Lifestyle Photography, Fine Art Photography, Portraits, Property, Image Editing, General Insurance, Digital Photography, Parties, Photoshop, Advertising, Editorial, Fashion Photography, Multimedia, Property Damage, Mediation, Lifestyle, Image Manipulation, Commercial Photography, Property & Casualty..., Claim, Liability, Model Portfolios, Documentaries, Commercial Insurance, Casualty, Mac, Claims Handling, Camera, Art, Lightroom, Casualty Insurance
Education
Southern Alberta Institute of Technology 1993 — 1995
Journalism Arts, Photography, Newswriting, Public Relations
Sheridan College 2008 — 2009
Photography
Erindale Secondary School 1992 — 1993
Western Canada High 1989 — 1993
Levitt Insurance June 2012 - Present
Intact Insurance April 2008 - June 2012
Bell Canada January 2002 - December 2006
Compaq November 2001 - April 2002
Nestle June 1999 - November 2001
Gemini Consulting October 1997 - January 1999
Skills
Insurance, New Business Development, Performance Management, Business Planning, Underwriting, Business Development, Strategic Planning, Mergers & Acquisitions, Negotiation, Property & Casualty..., Marketing Communications, Finance, Strategy, Business Analysis, Business Strategy, Acquisitions, Change Management, Mergers, Marketing Strategy, People Skills, Risk Management, Team Building, Management, Analysis, Contract Negotiation, Team Leadership, Sales, Selling, Financial Analysis, Sales Management, Leadership, Competitive Analysis, Coaching, CRM, Executive Management, Training, Market Research, Operations Management, Budgets
Education
INSEAD 2007 — 2007
MBA, Business
Copernic 1997 — 1997
University Politechnica Bucharest 1991 — 1996
Bachelor of Engineering (B.Eng.), Electronics
Concert Properties Ltd. September 2014 - Present
Timbercreek Asset Management March 2014 - September 2014
Menkes Developments Ltd. July 2013 - October 2013
Dominus ConstructIon Group April 2013 - April 2013
Concert Properties Ltd. February 2013 - February 2013
ERA Architects March 2012 - January 2013
York University October 2011 - June 2012
Intact Insurance April 2011 - May 2011
Minto Group Inc. June 2007 - September 2010
Skills
Teamwork, Microsoft Office, Microsoft Word, Microsoft Excel, QuickBooks, Adobe Creative Suite, Time Management, Payroll, Travel Arrangements, Photoshop, InDesign, Yardi Enterprise, Apple OS, Windows, Outlook, Event Planning, Ajera, Accounts Receivable, Expense Reports, Lotus Notes, Presentations, Managing Meetings, Illustrator
Education
York University 2010 — 2011
Seneca College of Applied Arts and Technology
Graphic Design
Desjardins July 2015 - Present
Equifax Canada Co. April 2015 - July 2015
Equifax Canada Co. April 2015 - July 2015
ALITHYA February 2014 - March 2015
Commission de la construction du Québec (CCQ) February 2014 - December 2014
Curateur public du Québec October 2013 - January 2014
Transat June 2010 - June 2013
LGS Group October 2009 - June 2010
Intact insurance November 2008 - April 2009
TD Meloche Monnex May 2008 - October 2008
Skills
Business Analysis, CRM software, Billing, Revenue Management, Inventory Management, Payments, SAP, Telecommunications, UML, Enterprise Architecture, Payload, Veille concurrentielle, Radixx, CRM, Management, MS Project, Oracle, Software Project..., Agile Methodologies, Télécommunications
Education
the knowledge academy 2015 — 2015
Togaf
Ecole Superieure d'informatique de Gestion 1989 — 1991
DEC/BTS
Université Pierre et Marie Curie (Paris VI) 1983 — 1985
DEC
rmexpertise
revenue management in passenger transportation
Renfrew Insurance Ltd. November 2014 - Present
Renfrew Insurance Ltd. November 2007 - November 2014
Intact Insurance February 2001 - November 2007
BDO Canada February 1997 - February 2001
Skills
Commercial Insurance, Property & Casualty..., Brokers, Microsoft Office, Financial Accounting, Management, Legal Liability
Education
Canadian Institute of Chartered Accountants 1997 — 2000
CA, audit, accounting & tax
Harvard Business School 1982 — 1982
PMD, business management
University of Toronto 1967 — 1970
BSc, advanced mathematics
Intact Insurance January 2009 - Present
Skills
Property & Casualty..., Commercial Insurance, Underwriting, General Insurance, Liability
Education
Fanshawe College 2007 — 2008
Diploma, Business Insurance
The Co-operators August 2007 - Present
Intact Insurance September 1996 - August 2008
The Cooperators August 1985 - August 1996
Skills
Professional Liability, Claim, Property & Casualty..., General Insurance, Underwriting, Commercial Insurance, Directors & Officers..., Coaching Staff, Instructor-led Training, Customer Satisfaction, Strategic Planning, Sales Process, Liability, Risk Management, Legal Liability, Commercial Lines, Disability Insurance, Term Life Insurance, Critical Illness, Brokers, D&O, Employment Practices..., Homeowners, Team Building, Reinsurance, Liability Analysis, Training, Umbrella Insurance, Financial Risk, Claims Management, Coaching, Inland Marine, Conflict Resolution, Public Relations, Building High..., Negotiation, Diplomacy, Professional Mentoring, Team Leadership, Life Insurance
Education
Centennial College
C.I.P., Insurance Program
John F Ross Guelph
Desjardins Groupe d'assurances générales August 2015 - Present
Intact Insurance December 2005 - February 2015
State Farm Canada July 1999 - December 2005
Skills
Property & Casualty..., Insurance, Claim, Commercial Insurance, Customer Service, Claims Management, Liability, Property Damage, General Insurance, Property Claims, Negotiation, Legal Liability, Subrogation, Claims Handling, Underwriting, Claim Investigation, Umbrella Insurance, Liability Analysis, Water Damage, Workers Compensation, Reinsurance, Claims Resolution, Computer Repair, Computer Hardware, Microsoft Office
Education
University of Toronto
Bachelor of Arts (B.A.), Political Science and Government
Centennial College
Business Administration and Management, General
Intact Insurance May 2013 - Present
Intact Insurance August 2011 - May 2013
Skills
Insurance, Claim, Property & Casualty..., Commercial Insurance, Commercial Lines, Claims Management, General Insurance, Underwriting, Brokers, Liability, Casualty, CIP, Claims Handling, Customer Service, Casualty Insurance
Education
University of Toronto- Risk Management 2014 — 2015
CRM Certificate, Risk Management
Insurance Institute of Canada 2010 — 2014
Chartered Insurance Professional, CIP
Seneca College of Applied Arts and Technology 2010 — 2011
Diploma, Business Insurance Program, Honours
Conestoga College 2004 — 2006
Diploma, Advertising and Marketing
Intact Insurance April 2013 - Present
BrokerLink February 2009 - April 2013
BrokerLink May 2008 - February 2009
Novex Insurance May 2005 - May 2008
Skills
Underwriting, Scheduling, Telephony Systems, Excel, Word, PowerPoint, Organizing, Direct Sales, Sales Presentations, Customer Service, Property & Casualty..., General Insurance, Organization, Goal-driven leader, Sales, Team-oriented, Schedules, Performance Appraisal, Budgets, Microsoft Excel, Insurance, Team Building, Management, Call Centers, New Business Development, Coaching, Brokers, Business Development, D&O
Education
Lakehead University 1997 — 2004
Bachelor Degree in Business, Marketing
Sir Winston Churchill Highschool 1992 — 1997
Intact Insurance October 2010 - Present
Intact Insurance 2006 - 2010
Intact Insurance (Formerly ING) 2004 - 2006
Intact Insurance (Formerly ING) 2003 - 2004
The Economical Insurance Group July 2002 - April 2003
Skills
Commercial Insurance, Underwriting
Education
Algonquin College of Applied Arts and Technology 2001 — 2002
High School
Cintas September 2014 - Present
Intact Insurance April 2012 - July 2014
Yellow Pages Group / Groupe Pages Jaunes – Canada September 2010 - April 2012
IKEA Canada July 2003 - September 2010
Skills
Customer Service, Team Leadership, Insurance, Change Management, Business Analysis, Microsoft Office, Management, Project Management, Microsoft Excel, Process Improvement, Team Building, Strategic Planning
Education
Université de Montréal - HEC Montréal
Equifax Canada December 2012 - Present
Intact Insurance June 2010 - December 2012
Intact Insurance January 2008 - May 2010
Totem 2005 - 2008
The Loyalty Group 2000 - 2005
Bank of Montreal May 1996 - May 2000
Skills
Analytics, Database Marketing, Customer Insight, Segmentation, Predictive Modeling, SAS, Customer Experience, Data Mining, Customer Analysis, Consulting, Business Analysis, Business Strategy, Strategy, Statistical Modeling, Data Analysis, Brand Development, Marketing, Business Intelligence, Strategic Planning, Predictive Analytics, CRM
Education
McMaster University 1990 — 1996
BSc, MSc, Statistics
Intact Insurance February 2015 - Present
Alberta Motor Association Insurance August 2014 - February 2015
Suncorp Valuations February 2014 - July 2014
Frontier College March 2011 - May 2014
The Economical Insurance Group September 2002 - November 2013
Insurance Institute of Northern Alberta 2008 - 2011
Lakeshore Insurance 2001 - 2002
Guardian Insurance 1992 - 2001
Skills
Commercial Insurance, Adult Education, Property & Casualty..., General Insurance, Liability, Underwriting, Commercial Lines, Insurance, Casualty, Professional Liability, Legal Liability, Brokers, Claim, Umbrella Insurance, Reinsurance, Claims Management, Risk Management, D&O
Education
Dalhousie University 1982 — 1985
B.sc, Math
Intact Insurance May 2014 - Present
Seneca College of Applied Arts and Technology January 2013 - June 2014
Ninth Line Farm Inc. January 2007 - July 2012
Ballantrae Plaza Veterinary Clinic August 2009 - April 2012
HGO Real Estate Ltd. January 1989 - December 1993
Skills
Public Relations, Sales, Editing, Negotiation, Team Leadership, Excellent oral and..., Proficient in Microsoft..., PowerPoint, Teamwork, New Business Development, Strategic Planning, Customer Service, Communication, Training
Education
Seneca College of Applied Arts and Technology 2013 — 2014
Business Insurance, General Insurance, Honours Insurance student actively pursuing CIP designation. Graduating in April
Ontario Real Estate Association
Sir Sandford Fleming College
Advanced Diploma, Art Conservation Techniques
Intact Insurance October 2013 - Present
Watson Goepel LLP September 2007 - October 2013
Vogel & Company 2005 - 2007
Skills
Civil Litigation, Litigation, Mediation, Courts, Legal Research, Alternative Dispute..., Commercial Litigation, Legal Advice, Corporate Law
Education
The University of Calgary 2004 — 2007
LL.B., Law
University of Victoria 1999 — 2003
B.A., Psychology (Major) & Environment (Minor)
ATELKA August 2013 - March 2014
Les Services de placement Télé-Ressources Ltée October 2012 - June 2013
Intact Insurance 2011 - 2012
Haut Commissariat des Nations Unies pour les Réfugiés July 2011 - September 2011
Jardin Couvert, YMCA July 2009 - August 2009
SWAA, Society for Women against Aids in Africa June 2009 - August 2009
Skills
Organization, Administrative..., Coordination, Microsoft Excel, Italian, Leadership, Microsoft Office, PowerPoint, French, Event Planning, Strategic Planning, Human Resources, Teamwork, Management, Training
Education
University of Montreal 2006 — 2010
Associate of Arts and Sciences (AAS), Political Science and Government, b
Intact Insurance November 2007 - Present
Lloyd Sadd Personal Insurance Ltd. July 1999 - November 2007
Skills
Property & Casualty..., Commercial Insurance, Underwriting, Legal Liability, Insurance, Commercial Lines, General Insurance, Claims Management, Professional Liability, Liability, Brokers, Casualty, Surety Bonds, Umbrella Insurance, Reinsurance, Claim, D&O
Education
University of Alberta 1986 — 1990
B.Ed., Education
RBC March 2014 - Present
Randstad August 2012 - February 2014
PetSmart August 2013 - January 2014
Bell May 2013 - July 2013
Intact Insurance February 2013 - May 2013
Canadian Institute for Health Information October 2012 - November 2012
Intact Insurance August 2012 - November 2012
Waitrose December 2011 - June 2012
Waitrose March 2011 - December 2011
Waitrose October 2010 - March 2011
Education
University of Bristol 2000 — 2003
Bachelor of Science (BSc), Chemistry
Applemore College 1993 — 2000
Intact Insurance March 2013 - Present
Rockwater Energy Solutions June 2012 - February 2013
Cetus Automotive Repair Centres & Firebolt Engine Installation Centres Inc. September 2009 - December 2012
Yelp.com September 2009 - June 2010
Beat The World Productions - 'Beat The World' The Movie August 2009 - September 2009
The Oprah Winfrey Show June 2009 - June 2009
National Academy Of Television Arts & Sciences (NATAS) - Chicago/Midwest Chapter March 2009 - May 2009
Wedding SOS - The Slice Network May 2008 - October 2008
MTV/Much Music October 2005 - May 2008
MTV/Much Music June 2005 - June 2007
Skills
Self-starter,..., Exceptional..., Resourceful, creative,..., Enthusiastic, out-going..., Highly proficient in..., Social Media Marketing, Communication, Marketing, Public Relations, Editing, Social Media, Facebook, Media Relations, Press Releases, Advertising, Broadcast, Creative Direction, Event Planning, Internal Communications, Leadership, Marketing Communications, Storytelling, Video, Video Production
Education
The University of Calgary 2010 — 2012
Bachelor of Education (B.Ed.), Masters of Teaching Program
The University of Calgary 2000 — 2004
Bachelor Of Arts with Honours, Communications
Intact Insurance October 2012 - Present
Ontario Ministry of Education January 2012 - October 2012
FirstLeaside April 2011 - November 2011
Scotia Bank (Scotia Capital) October 2007 - April 2011
Inforica August 2007 - September 2007
CIBC June 2005 - July 2007
IBM Canada Ltd January 2005 - February 2005
BSmart Technologies Canada March 2004 - September 2004
Automation Private Limited August 2002 - October 2003
Apvision Private Limited January 2002 - July 2002
Skills
Java / J2EE /Database..., SDLC, Requirements Analysis, Websphere, Software Project..., Business Analysis, DB2, Web Services, SQL, Requirements Gathering, Systems Analysis, Agile Methodologies, SOA, PL/SQL, Data Modeling, Java Enterprise Edition, Weblogic, Oracle, XML, Visio, Databases, ibatis, Spring, Unix, Unit Testing, Regression Testing, Crystal Reports, JSF, JAXB, POI, Hibernate, Microsoft SQL Server, iBatis, ETL, UML, JSP, Software Development, Eclipse, Database Design, Java, Solution Architecture, Enterprise Architecture, WebSphere, Integration
Education
University of Toronto 2008 — 2008
Certificate, Certificate in Project Management
BEA Institute Toronto 2006 — 2006
Certificate, BEA 8.1 Trouble shooting Certificate
Karachi University 1995 — 1996
MCS, Computer Science, First Divsion
Karachi University 1995 — 1996
Master’s Degree, Computer Science, First Class
Pedal Magazine August 2009 - Present
Intact Insurance June 2004 - Present
Cycling Canada November 2008 - November 2013
Westcliffe Arms Condo Corp. August 2010 - May 2011
Alberta MTB Racing November 2007 - 2011
Skills
Liability, Insurance, Commercial Insurance, Property & Casualty..., Sports
Education
MacEwan University
Bachelor of Commerce (B.Com.), Management
Intact Insurance September 2011 - Present
AXA Pacific Ins. June 1995 - September 2011
Skills
Property & Casualty..., General Insurance, Commercial Lines, Liability, Underwriting, Commercial Insurance, Casualty, Brokers, Insurance, Legal Liability, Claim, Risk Management, Claims Management, Customer Service
Education
The University of Calgary
BComm, Business/Risk Management and Insurance
Intact Insurance January 2008 - Present
ING Canada January 2005 - December 2007
Allianz Canada January 1997 - December 2004
Munich Reinsurance (Canada, Life) 1990 - December 1996
Skills
Property & Casualty..., Leadership, Mergers & Acquisitions, Risk Management, Program Management, Team Building, Strategic Planning, IT Strategy, Reinsurance, Insurance, Entrepreneurship, Business Analysis, Customer Service, Software Development, Underwriting, Enterprise Architecture, Data Warehousing, SDLC, Claim, Business Intelligence, Vendor Management, Requirements Analysis, Policy, Management, Software Project..., Team Leadership, Process Improvement, Change Management, Commercial Lines
Education
University of Toronto - New College 1976 — 1979
BA, German Literature & Economics
Ryerson University
Business Administration
RBC August 2013 - Present
Kids Help Phone August 2011 - July 2013
The Salvation Army September 2010 - July 2011
Intact Insurance May 2006 - September 2010
ING Insurance May 2003 - May 2006
Skills
Event Planning, Customer Relations, Project Coordination, Fundraising, Project Management, Relationship Management, Volunteer Management, Event Management, Strategy, Marketing, Public Relations, Leadership, Corporate Social...
Education
Mount Royal University 2010 — 2011
Certificate, Public Relations
Canadian Marketing Association 2009 — 2009
Certificate with Honors, E-Marketing
University of Calgary 2001 — 2006
BA, Sociology
Richmond Hill Soccer Club May 2011 - Present
Shiplynk Freight Inc. January 2015 - July 2015
Intact Insurance October 2014 - November 2014
ISIJ of Toronto June 2014 - August 2014
Elections Canada June 2014 - June 2014
Target November 2013 - April 2014
Canada's Wonderland June 2013 - August 2013
Town of Richmond Hill September 2010 - January 2011
Skills
PowerPoint, Java, Microsoft Office, Microsoft Excel, Teamwork, Microsoft Word, Visio, Project Management, Team Leadership, MS Project, Management, Strategic Planning, Research, Project Planning
Education
Ryerson University 2012 — 2016
Bachelor of Commerce (B.Com.), Information Technology
Frank Cowan Company August 2014 - Present
Intact Insurance May 2014 - August 2014
Intact Insurance May 2012 - May 2014
Intact Insurance May 2011 - September 2011
Intact Insurance May 2010 - September 2010
Skills
Teamwork, Leadership, Insurance, Time Management, Customer Service, Team Leadership, PowerPoint, Microsoft Excel, Microsoft Office, Commercial Lines, Underwriting, Property, Umbrella Insurance, Commercial Insurance, Professional Liability, Liability, General Insurance, Microsoft Word, Sales Operations
Education
McMaster University 2015 — 2018
Master of Business Administration (MBA) - Part Time, Finance Specialization
Wilfrid Laurier University 2008 — 2012
BBA, Insurance and Risk Management concentration
Insurance Institute of Canada 2012 — 2014
Chartered Insurance Professional (CIP)
Global Risk Management Institute, Inc. 2014 — 2015
Canadian Risk Management (CRM)
The Chronicle Herald January 2015 - Present
The Chronicle Herald January 2014 - Present
Chives Canadian Bistro February 2013 - Present
The Chronicle Herald January 2014 - January 2015
College Lifestyles August 2012 - December 2012
Restaurant Association of Nova Scotia (RANS) September 2012 - November 2012
College Lifestyles May 2012 - August 2012
Intact Insurance May 2010 - January 2012
Dalhousie University October 2009 - September 2010
Dalhousie University August 2009 - September 2010
Skills
Press Releases, Social Media, Public Relations, Writing, Event Planning, Media Relations, Event Management, WordPress, Strategic Communications, Corporate Communications, International Relations, Non-profit..., Marketing Communications, Email Marketing, Organizational..., Social Media Marketing, Online Research, Oral Communications, Academic Writing, Kinesiology, Web Content, Content Development, Adobe Creative Suite, Newsletter Production, Media Monitoring, Canadian Press Style, Microsoft Office, Social Networking, Nonprofits, Communication, AP Style
Education
Dalhousie University
Bachelor of Science, Kinesiology
Eastern College
Advanced Diploma, Public Relations
Intact Insurance June 2015 - Present
Schulich School of Law, Dalhousie University September 2014 - Present
Stewart McKelvey June 2011 - June 2015
Stewart McKelvey June 2010 - May 2011
Stewart McKelvey 2008 - 2010
Skills
Legal Research, Civil Litigation, Litigation, Legal Writing, Legal Advice, Administrative Law, Corporate Law, Commercial Litigation, Alternative Dispute..., Family Law, Dispute Resolution, Insurance Law, Arbitration, Appeals, Mediation, Wills
Education
Dalhousie University 2007 — 2010
LLB, Law
Acadia University 2004 — 2007
Bachelor of Arts with Honours (BAH), Political Science and History
Coup de Maitre - L'Art de la Plaidoirie 2011 - Present
Intact Insurance January 2014 - September 2015
Barreau du Québec 2012 - 2013
Hydro Québec 2005 - 2013
Bélanger Sauvé SENCRL 1998 - 2005
Skills
Courts, Appeals, Pleadings, Commercial Litigation, Legal Advice, Administrative Law, Litigation, Dispute Resolution, Civil Litigation, Intellectual Property, Employment Law, Contentieux, Contentieux commercial, Conseil juridique, Contentieux civil, Tribunaux, Résolution des litiges, Mediation, Alternative Dispute..., Insurance Law
Education
École du Barreau du Québec
Year of Call: 1992
Université de Sherbrooke
Bachelor’s Degree, Law
Université de Montréal
Certificate in Education
Université de Sherbrooke
Bachelor’s Degree, Biology
Collège Stanislas
Intact Insurance June 2013 - Present
Intact Insurance September 2012 - June 2013
Ville de Montréal August 2011 - September 2012
Ville de Montréal June 2005 - November 2011
Skills
SAP, SQL, Word, Access, PowerPoint, Visio, Bloomberg, Thomson One, Excel, Process Modeling, Process Improvement, Business Analysis, Business Process..., Business Process, Project Management, Analyste commercial, Analyses
Education
HEC Montréal 2011 — 2012
Baccalauréat en administration des affaires (B.A.A.), Technologie de l'information
HEC Montréal 2007 — 2010
Baccalauréat en administration des affaires (B.A.A.), Finance
AudienceView April 2015 - Present
KPMG Canada September 2013 - April 2015
KPMG in Canada October 2011 - September 2013
Law and Business Student Association - Ryerson University April 2010 - May 2011
Intact Insurance May 2008 - January 2009
Skills
Financial Accounting, Auditing, Reconciliation, Accounting, Assurance, Internal Controls, Variance Analysis, Financial Audits, Account Reconciliation, Management, Finance, Financial Reporting, Budgets, Customer Service, Project Planning, Sarbanes-Oxley Act, IFRS, Financial Analysis, GAAP, External Audit, Financial Statements, Microsoft Excel, Tax, Analysis, Teamwork
Education
Institute of Chartered Accountants of Ontario 2012 — 2012
School of Accountancy
Ryerson University 2008 — 2011
B. Comm
Intact Insurance January 2014 - Present
Skills
Civil Litigation, Litigation, Commercial Litigation, Alternative Dispute..., Legal Research, Product Liability, Mediation, Legal Writing, Personal Injury, Insurance Law, Torts, Class Actions, Corporate Governance, Dispute Resolution, Legal Advice, Legal Assistance, Corporate Law, Subrogation, Construction Law, Insurance, Liability, Employment Law, Property Damage, Courts, Arbitration, Appeals, Automobile Accidents, Dispute, Securities Regulation, Privacy Law, Personal Injury..., Medical Malpractice, Administrative Law, Intellectual Property
Education
Queen's University 2003 — 2006
J.D.
Queen's University 1998 — 2002
B.Sc. (ENG.)
Sotech Nitram Inc. September 2014 - Present
Intact Insurance February 2012 - November 2013
EB Games March 2009 - December 2011
Loto-Québec April 2011 - June 2011
Skills
Marketing, Service client, Social Media, Microsoft Office, Teamwork, Customer Service, Marketing Strategy, Marketing Communications, Social Networking, Réseaux sociaux, Event Management, French, Team Leadership, Event Planning, Communication marketing, Stratégie marketing, Adobe Photoshop
Education
École des sciences de la Gestion UQAM 2011 — 2014
Bachelor of Business Administration (B.B.A.), Marketing
ESG Management School 2014 — 2014
Échange Étudiant - Study Abroad program, Marketing
Collège Montmorency 2008 — 2011
Technique en Gestion de commerces
Collège Laval 2003 — 2008
Diplôme d'études secondaires
Aviva Canada July 2014 - Present
Aviva Canada January 2013 - July 2014
The Dominion of Canada General Insurance Company July 2011 - January 2013
Intact Insurance September 2002 - July 2011
Economical Insurance March 2001 - September 2002
Skills
Property & Casualty..., Commercial Insurance, Insurance, Underwriting, Liability, General Insurance, Professional Liability, Commercial Lines, Legal Liability, Brokers, Reinsurance, Umbrella Insurance, Casualty Insurance, Claim, Claims Management, D&O, Life Insurance, Health Insurance, Risk Management, Change Management, Analysis
Education
Insurance Institute of Canada
Chartered Insurance Professional (CIP)
University of Toronto
Canadian Risk Management (CRM), School of Continuing Studies
University of Bucharest
Engineer's degree, Mechanical Engineering
Groupe Alphard October 2012 - Present
À la recherche de nouveaux défis March 2012 - October 2012
Intact Insurance October 2011 - March 2012
Intact Financial Corporation, auparavant AXA Canada June 2010 - October 2011
AXA Canada August 1999 - June 2010
CIRQ 1997 - 1997
Skills
Mac, PC, Adobe Creative Suite, InDesign, Illustrator, QuarkXPress, Photoshop, MS Office Suite, Word, Excel, PowerPoint, Access, Elixir, Whitehill Layout..., Outlook, Lotus Notes, FrontPage, AS400, Multi Tasking, Coordinating Schedules, Mise en page, Communication Skills, Gestion d'échéanciers, Coaching Staff, Procedure Manuals, Good Writing skills, Customer Service, Creativity, Traitement de texte, Word Processing, Coordination, Document Layout, French, Français, Adobe Photoshop, Service client, Microsoft Office, Adobe Illustrator
Education
1995 — 1998
M.Sc.A., Conservation de l'environnement bâti
1992 — 1995
Bac., Design de l'environnement
Intact Insurance April 2013 - Present
Insurance Corporation of British Columbia November 2011 - November 2012
Insurance Corporation of British Columbia July 2010 - October 2011
Unifund Claims Inc. October 2007 - June 2010
AAIA Board 2006 - 2010
Alberta Loss Adjusters May 2005 - October 2007
JK Adjustment Services Ltd. May 2000 - April 2005
Sentinel Underwriting Review Ltd. April 1993 - May 2000
Sentinel Underwriting Review Ltd. July 1992 - March 1993
Skills
Claims Management, Claims Investigations, Claims Handling, Claims Resolution, Claims Auditing, Property Claims, Technical Writing, Presentations, Course Creation, Accident Benefits, Liability, Property Damage, Mediation, Personal Injury, Underwriting, Claim, Management, Adjustments, Casualty, Casualty Claims, Commercial Insurance, Commercial Lines, Insurance, General Insurance, Investigation, Legal Liability, Property, Risk Management, Subrogation
Education
Queen's University
Bachelor of Science (BSc), Geological and Earth Sciences/Geosciences
Insurance institute of Northern Alberta
Ecole Secondaire Iroquois Falls Secondary School
RBC June 2015 - August 2015
BMO Financial Group April 2014 - May 2015
TELUS November 2013 - March 2014
Intact Insurance March 2013 - November 2013
Fraser Milner Casgrain LLP October 2012 - December 2012
Blake, Cassels & Graydon LLP July 2012 - August 2012
Actively Seeking New Opportunities September 2011 - June 2012
B&C Group July 2011 - August 2011
Durham Business & Computer College September 2009 - August 2010
Hudson's Bay Company August 2008 - February 2009
Skills
Support Analysts, Windows 7, Deskside Support, Technical Support, Microsoft Office 2010, Help Desk Support, Windows 7 Migration, Troubleshooting, Microsoft Office 2003, Customer Service, Active Directory, Software Documentation, ITIL, Requirements Gathering, Incident Management, Lotus Notes, Microsoft Word 2010, Desktop Application..., T-SQL, MS Project, End User Training, MS Outlook, Windows XP Professional, End User Support, Computer Software..., Problem Solving, Application Development, Applications Support, Attention To Detail, Analytical Abilities, Crisis Management, Team Oriented, Customer Centricity, Telephone Support, Printers, Windows XP, Outlook, Office 2010, Operating Systems, Software Development, Databases, XP, Microsoft Office
Education
Durham Business & Computer College 2009 — 2010
Internet and e-Commerce Application Developer (.NET track) Diploma
Seneca College of Applied Arts and Technology 1989 — 1991
Legal Assistant Diploma, Legal Assistant
DeVry Institute of Technology 1978 — 1980
Electronics Technology Diploma, Electronics Technology
ABB January 2015 - May 2015
National Bank of Canada November 2013 - May 2014
Québécor Média April 2012 - August 2012
Air Canada May 2010 - August 2011
Intact Insurance May 2009 - August 2009
Skills
Customer Service, Transportation, Customer Experience, Insurance, Financial Modeling, Banking, Sales, Investments, Mutual Funds, Asset Management, Retail Banking, Teamwork, Microsoft Excel
Education
Concordia University 2009 — 2013
Bachelor of Commerce (BCom), Major in Finance, Minor in International Business
Collège Jean-de-Brébeuf 2007 — 2009
DEC, Human sciences
Intact Insurance March 2015 - Present
Intact Insurance December 2013 - March 2015
Classic Tan May 2013 - November 2014
Black Sutherland LLP May 2012 - December 2013
Forbes Chochla LLP March 2010 - April 2012
Ministry of the Attorney General - CLOC September 2009 - March 2010
Robyrt H. Regan January 2009 - May 2009
Bell Distribution Inc. 2007 - January 2009
Baldwin Anka Sennecke Halman LLP January 2007 - September 2007
Skills
Summarizing Information, Legal Writing, Litigation, Courts, Mediation, Civil Litigation, Document Review, Microsoft Word, Legal Documents, Research, Customer Service, Personal Injury, Medical Terminology, Insurance, Accident Benefits, Legal Research, Teamwork, Time Management, Insurance Law, Microsoft Office, Trials, Outlook, Commercial Litigation, Legal Assistance, PowerPoint, Administrative..., Microsoft Excel, Smart Serve Certified, Smart Tan Certified, Torts, Employment Law
Education
Humber College 2006 — 2009
Law Clerk Diploma, Law Clerk Diploma
Centennial College
Criminal Psychology and Sexual Violence
Highschool
FitMomsInspired July 2015 - Present
Intact July 2015 - Present
PASSBLOG June 2012 - August 2014
Intact Insurance October 2011 - June 2014
Benecaid Health Benefit Solutions March 2009 - August 2011
Skills
Claim, Outlook, Lotus Notes, Customer Service, Microsoft Excel, General Insurance, Microsoft Office, Microsoft Word, Fitness, Facebook, Social Networking, Editing, Entrepreneurship, Business-minded, Leadership, Event Planning, Training, Team Building, Social Media, Time Management, Interviews, Marketing, Social Media Marketing
Education
Humber College 2015 — 2017
Business, Management, Marketing, and Related Support Services
Seneca College of Applied Arts and Technology 2007 — 2009
Westview Centennial Secondary 2004 — 2007
Business
Matthews Abogado LLP 2015 - Present
Intact Insurance November 2010 - 2015
Law firms April 1999 - November 2010
Skills
Legal Research, Insurance Law, Civil Litigation, Pleadings, Document Review, Legal Documents, Subrogation, Lexis, Document Drafting, Westlaw, Timeslips, Invoices, Accounting, Schedules, Drafting Correspondence, Training, Filing, Pay Close Attention to..., LexisNexis, Legal Assistance, Legal Writing, Litigation, Personal Injury, Time Management, Customer Service, Mediation, Courts, Litigation Support, Microsoft Office, Commercial Litigation, Microsoft Word
Education
Durham College 1997 — 1999
Legal Office Administration, Legal
BDI August 2012 - June 2015
Intact Insurance October 2006 - August 2012
Chrysler Financial March 2004 - October 2006
Skills
Underwriting, Risk Management, Process Improvement, Leadership, General Insurance, Commercial Lines, Workers Compensation, Analysis, Team Leadership, Negotiation, Legal Liability, Sales Management, Management, Microsoft Excel, Claim, Surety Bonds, Account Management, Relationship Management, D&O, Credit Analysis, Financial Risk, Property & Casualty..., Employee Benefits, Insurance, Credit, Umbrella Insurance, Liability, Brokers, Professional Liability, Commercial Insurance, Operations Management, Casualty, Claims Management, Contract Negotiation, Reinsurance, Risk Analysis, Business Analysis, Bonds, Surety, Excess
Education
University of Calgary 1999 — 2004
B.Comm, Risk Management
University of Toronto
Intact Insurance October 2013 - Present
Belairdirect October 2010 - October 2013
Belairdirect March 2009 - October 2010
Belairdirect March 2008 - March 2009
Skills
General Insurance, Insurance, Property & Casualty..., Claim, Coaching, Call Centers, Customer Service, Team Leadership, Performance Management, Lotus Notes, Change Management, Team Management, French
Education
Université du Québec à Montréal / UQAM 2011 — 2015
Certificat en Administration de Service
cegep montmorency 2005 — 2007
Gateway Casinos and Entertainment Limited December 2012 - July 2015
Canadian Curling Association February 2011 - April 2012
Point2 June 2010 - February 2011
Holiday Inn Vancouver Centre August 2006 - October 2009
Intact Insurance July 2004 - August 2006
Campbell River Television Association July 2002 - July 2004
Skills
Customer Service, Sales, Time Management, Budgets, Event Management, Hospitality, Microsoft Office, Team Leadership, Microsoft Excel, Strategic Planning, Project Management, Team Building, Resorts, Insurance, Social Media Marketing
Education
British Columbia Institute of Technology 2000 — 2002
Diploma of Technology, Broadcast Communications
Intact Insurance
Skills
Property, Claims Management, Commercial Insurance, General Insurance, Insurance, Claim, Commercial Lines, Property Damage, Team Building, Claims Resolution, Strategic Planning, Claim Investigation, Property Claims
Education
Concordia University
Bachelor of Commerce (B.Com.)
Insurance institute of British Columbia
Chartered insurance professional
McGill University
Management
Intact Insurance July 2010 - Present
Intact Insurance July 2008 - July 2010
Bootlegger July 2000 - October 2008
Skills
Commercial Insurance, Marketing Strategy, Marketing, Customer Service, Sales, Sales Management, Account Management, New Business Development, Marketing Communications, Social Media Marketing, Brokers
Education
Lethbridge Community College 2005 — 2007
Business Admin- Marketing, Marketing
Aon Risk Services August 2011 - Present
Bound and Copied September 2010 - April 2011
Intact Insurance May 2010 - August 2010
Allstate November 2006 - December 2009
Skills
General Insurance, Commercial Insurance, Property & Casualty..., Liability, Microsoft Excel, Microsoft Word, PowerPoint, People-oriented, Customer Service, Professional Liability, Insurance, Risk Management
Education
Insurance Brokers Association of Canada 2012 — 2013
Canadian Accredited Insurance Broker
The University of Calgary 2006 — 2011
Bachelor of Commerce, Risk Management and Insurance
Intact Insurance February 2014 - Present
Carswell, a Thomson Reuters business January 2013 - January 2014
Carswell, a Thomson Reuters business August 2012 - January 2013
Carswell, a Thomson Reuters business December 2011 - August 2012
Deer Creek Golf & Banquet Facility September 2011 - November 2011
Durham Regional Police Service January 2011 - June 2011
Dagmar Ski Resort 2005 - 2011
Mow and Grow Lawn Services 2008 - 2009
Skills
Editing, Research, Proofreading, Microsoft Office, Customer Service, Microsoft Excel, Critical Thinking, Adobe Acrobat, PowerPoint, Outlook, Microsoft Word, Teamwork, Time Management
Education
University of Ontario Institute of Technology (UOIT) 2008 — 2011
Bacholars of Art (Honours), Criminology and Policy Studies
Durham College 2005 — 2007
Police Foundations, Criminal Justice/Police Science
Manitoba Association of Insurance Professionals May 2013 - Present
Intact Insurance November 2011 - Present
AXA Pacific Insurance July 2010 - October 2011
Aviva Insurance Company July 2004 - July 2010
Aviva Insurance Company February 1988 - July 2004
Prudential Assurance Company August 1986 - February 1988
Skills
Commercial Lines, Commercial Insurance, Underwriting, Property, Product Liability, Risk Analysis, Liability, Risk Assessment, Umbrella Insurance, Research, Technical Writing, Report Writing, Fidelity, Mentoring, Negotiation, Quality Control, Organizing Meetings, Coaching Staff, Analysis, Homeowners, Employee Benefits, Sales, Management, Strategic Planning, Public Speaking, Leadership
Education
Conestoga College 1983 — 1984
Business Administration and Management, General
Economical Insurance April 2014 - Present
BDO Canada July 2013 - April 2014
Intact Insurance June 2011 - July 2013
ZSA Legal Recruitment November 2010 - May 2011
Court of Appeal of Alberta June 2010 - October 2010
City of Guelph May 2007 - May 2010
City of Guelph April 2005 - May 2007
Skills
Recruitment/Retention, Career Counseling, Career Development, Resume Writing, Onboarding, Pipeline Development, Interview Preparation, Employee Engagement, Job Coaching, Coaching, Business Networking, Talent Acquisition, Interviews, Recruiting, Performance Management, Talent Management, Organizational..., Succession Planning, Project Management, Student Recruitment, Career Transitions, Professional Networking, Interview Coaching, Personality Assessment, Human Resources, Employee Relations, Management, HRIS, Employment Law
Education
Laurentian University/Université Laurentienne 2001 — 2009
Bachelor of Arts, Law
Nordic October 2004 - Present
Intact Insurance October 2004 - Present
Xerox February 2002 - October 2004
Skills
Customer Service, Underwriting, Commercial Lines, Insurance, Property & Casualty..., Liability, Risk Management, Commercial Insurance, General Insurance, Casualty, Legal Liability, Claim, Reinsurance, Umbrella Insurance, Claims Management, Inland Marine, Financial Analysis
Education
Southern Alberta Institute of Technology 1998 — 2000
Diploma, Computer Technoloy
Intact Insurance 2003 - Present
Skills
Commercial Insurance, Insurance, Underwriting, Property & Casualty..., Liability, Casualty, Claim, Legal Liability, Professional Liability, Commercial Lines, General Insurance, D&O, Inland Marine, Umbrella Insurance, Claims Management, Insurance Brokerage, Casualty Insurance
Education
Algonquin College of Applied Arts and Technology 1995 — 1997
Security Management
QUP CAFE December 2013 - Present
Imperial Tobacco Canada December 2012 - November 2013
Intact Insurance June 2012 - December 2012
Rogers Communications January 2012 - June 2012
Ford Motor Company October 2008 - January 2012
Government of Alberta April 2009 - August 2009
Quality Shine March 2005 - September 2006
Skills
Social Media Marketing, Advertising, Marketing, Business Development, Customer-focused, Relationship..., Relationship Marketing, Relationship Management, Sales&Marketing, Communication, Business, Marketing Research, Social Networking, Nightlife, Nightclub, Retail, Microsoft Office, Change Management, Promotions, Tobacco Industry, Technology, Computers, Leadership, Social Media, Customer Satisfaction, Account Management, Team Leadership, Entrepreneurship, Teamwork
Education
Northern Alberta Institute of Technology 2008 — 2012
Bachelor of Business Administration (BBA), Marketing
Northern Alberta Institute of Technology / NAIT 2008 — 2012
Bachelor of Business Administration (BBA), Marketing
Intact Financial Corporation August 2014 - Present
Intact Insurance April 2011 - August 2014
ING DIRECT Canada 2006 - 2009
Air Miles 2002 - 2006
American Express 2002 - 2006
Amex Bank of Canada 2002 - 2006
Skills
Brand Development, Direct Marketing, Marketing Communications, Marketing Strategy, Advertising, Digital Marketing, Marketing
Education
The University of Western Ontario 1998 — 2002
The University of Western Ontario - Richard Ivey School of Business 1998 — 2002
Honors Business Administration (HBA), Marketing
Intact Insurance March 2013 - Present
Intact Insurance May 2012 - March 2013
belairdirect August 2010 - June 2012
belairdirect March 2007 - August 2010
belairdirect September 2004 - March 2007
belairdirect August 2004 - September 2004
belairdirect October 2002 - July 2004
belairdirect March 2001 - October 2002
belairdirect March 1999 - March 2001
belairdirect March 1995 - March 1999
Skills
Insurance, General Insurance, Operations Management, Team Building, Employee Engagement, Customer Service, Workforce, Assurance, Gestion des risques, Participation des..., Service client, Assurance globale
Education
1990 — 1993
B.A.C, Récréologie
Université du Québec à Trois-Rivières 1990 — 1993
B.A.C, Récréologie
Heritage Pointe Properties Inc. February 2015 - Present
HeatherGlen Golf Course March 2010 - January 2015
Intact Insurance November 2010 - March 2011
RBC November 2006 - August 2008
Skills
Customer Service, Customer Satisfaction, Sports Marketing, Event Management, Banking, Sales, Insurance, Event Planning, Training, Golf, Merchandising, Team Leadership, New Business Development, Process Scheduler, Analysis
Education
Professional Golfers Career College 2008 — 2009
Specialzed Associates Degree, Golf Managment and Operations
Laurentian University/Université Laurentienne 2002 — 2006
BA, Economics
Northbridge Insurance April 2012 - April 2013
Diverse Claims Adjusters Ltd. October 2011 - April 2012
Markel Insurance Company of Canada May 2009 - October 2011
Intact Insurance June 2005 - April 2009
Skills
Subrogation, Insurance Claims, Claims Management, Liability, Property & Casualty..., General Liability, Insurance, Adjusting, Property Damage, Product Liability, Investigation, Commercial Lines, Reinsurance, Legal Liability, Casualty, General Insurance, Commercial Insurance, Adjustments, Claim, Liability Analysis, Professional Liability, Claim Investigation, Insurance Law, Risk Management, Fraud, Workers Compensation, Litigation Management, Inland Marine, Accident, Underwriting, Umbrella Insurance, D&O, Brokers, Casualty Claims, Public Liability, Property Claims, Mediation, Claims Handling, Excess, Indemnity, Surety Bonds, Financial Risk, Claims Investigations, Claims Resolution, Marine Insurance, Personal Injury, Adjusters, Life Insurance, Employment Practices..., Homeowners
Education
The Insurance Institute of Canada 2007 — 2009
FCIP, Claims Major
The Insurance Institute of Canada 2005 — 2007
CIP, Claims Major
University of Alberta 1997 — 2001
Batchelor of Arts, Sociology
RMS - Risk Management Services June 2014 - Present
Intact Insurance July 2013 - June 2014
Economical Select May 2011 - July 2013
The Co-operators (HB Group) June 2008 - May 2011
Skills
Strategic Planning, Marketing Strategy, Business Development, Sales, General Insurance, Program Management, Business Relationship..., Contract Negotiation, Property & Casualty..., Account Management, Strategy, Team Building, Team Leadership, Business Strategy, Sales Management, Customer Retention, Relationship Management, Leadership, Coaching
Education
Athabasca University 2012 — 2013
Executive Masters of Business Administration
Athabasca University 2010 — 2011
Graduate Diploma in Management
University of Guelph 2003 — 2007
H.B.Comm, Marketing Management
Federated Insurance Company of Canada April 2015 - Present
Town of Whitchurch-Stouffville April 2013 - Present
RMS - Risk Management Services January 2015 - April 2015
Marsh Canada Limited July 2014 - November 2014
Intact Insurance July 2010 - July 2014
Skills
Fire Protection, Property, Commercial Insurance, Insurance, Liability, Casualty, Commercial Lines, Training, Public Speaking, Risk Assessment, Property & Casualty..., Financial Risk, Risk Management, Inspection, Management
Education
Seneca College of Applied Arts and Technology 2007 — 2010
Diploma, Fire Protection Engineering Technologist
Seneca College of Applied Arts and Technology 2007 — 2010
Diploma, Fire Protection Engineering Technician
Bishop's University 2003 — 2007
Bachelor of Arts, Sociology
Intact Insurance July 2012 - Present
Seneca College of Applied Arts and Technology September 2006 - Present
Insurance Institute of Canada January 2014 - Present
Buckley Insurance Brokers April 2010 - June 2012
Holman Insurance Brokers Ltd March 2009 - April 2010
Ideal Solutions Insurance Brokers Inc. March 2005 - February 2009
Unifund Assurance Company March 2004 - January 2005
Wawanesa Mutual Insurance October 2001 - March 2004
Integrated mar.com 2000 - 2001
United Nations Association in Canada 1998 - 2000
Skills
Commercial Insurance, Insurance, Customer Satisfaction, Business Continuity, Mentoring, Professional Liability, Employment Practices..., General Liability, Property & Casualty..., Customer Relations, Risk Management, Public Speaking, Underwriting, Property & Casualty..., Training, General Insurance, Liability, Casualty, Coaching, D&O, Risk Assessment, Commercial Lines, Customer Service, Negotiation, Public Relations, Leadership, Marketing, Time Management, Business Development, Small Business, Claim, Casualty Insurance, Legal Liability
Education
Seneca College of Applied Arts and Technology 2011 — 2012
Accounting
Cookson Walker 2011 — 2011
TIPS Commercial Training
IBAO 2008 — 2008
CRM 2004 — 2008
2004 Insurance Institute of Canada 2001 — 2004
CIP
2002 Insurance Institute of Canada 2002 — 2005
Centennial College 1996 — 1998
Corporate Communication
Carleton University 1992 — 1996
BA, Political Science
Thornhill Secondary School 1987 — 1992
OSSD
Intact September 2015 - Present
Intact Insurance November 2009 - September 2015
Intact Financial Corporation May 2007 - November 2009
Skills
Property & Casualty..., Casualty, Commercial Insurance, Insurance, Life Insurance, General Insurance, Reinsurance, Claims Management, Underwriting, Claim, D&O, Professional Liability, Brokers, Commercial Lines, Fixed Annuities, Umbrella Insurance, Health Insurance, Risk Management, Liability, Legal Liability, Employment Practices..., Excess, Homeowners, Surety Bonds, Term Life Insurance, Inland Marine, Disability Insurance
Education
Ivey Business School at Western University 2008 — 2010
MBA, Business
Intact Insurance December 2012 - Present
McCague Borlack September 2010 - December 2012
McCague Borlack LLP August 2009 - June 2010
McCague Peacock Borlack McInnis & Lloyd LLP May 2008 - August 2008
Daniels & Partners LLP May 2007 - August 2007
Skills
Civil Litigation, Insurance, Personal Injury, Product Liability, Litigation, Legal Research, Commercial Litigation, Insurance Law, Administrative Law, Alternative Dispute..., Arbitration, Legal Advice, Legal Writing, Mediation
Education
University of Toronto 2006 — 2009
Juris Doctor
McMaster University 2002 — 2006
Bachelor of Arts & Science (Honours)
Laura Secord Secondary School 1998 — 2002
Intact Insurance June 2011 - Present
AXA Insurance June 2005 - June 2011
AXA Insurance 1997 - 2005
PRC London September 1991 - June 1992
Skills
Insurance, Negotiation, Settlement, Business, Claims Management, Property & Casualty..., Commercial Insurance, Underwriting, General Insurance, Liability, Claim, Legal Liability
Education
The University of Western Ontario 2012 — 2012
Project Management, Business
Insurance Institute of Canada/University of Western Ontario 2008 — 2011
Fellowship, Insurance
Vale National 2001 — 2001
Residential Estimating, Building Construction
The University of Western Ontario 1992 — 1996
BA Econ, Economics
Fanshawe College 1990 — 1992
Business, Insurance & Accounting
belairdirect January 2014 - Present
Intact Insurance November 2011 - January 2014
Intact Insurance February 2011 - November 2011
Intact Insurance August 2010 - January 2011
Eastman Systems May 2003 - August 2006
Skills
Accident Benefits, Insurance, Liability, Property & Casualty..., Claim
Education
University of Toronto 2008 — 2010
Master of Arts, Latin Literature
McGill University 2003 — 2005
Bachelor of Arts (Honours), Classics
Insurance Institute of Canada
Insurance Institute of Canada
Insurance Institute of Canada
Northbridge Insurance July 2015 - Present
Intact Insurance July 2012 - July 2015
T.G. Colley Insurance Brokerage May 2010 - July 2012
Skills
Commercial Insurance, Property & Casualty..., Underwriting, Commercial Lines, Liability, Casualty, General Insurance, Legal Liability, Professional Liability, Brokers, Casualty Insurance, Customer Service
Education
Fanshawe College 2008 — 2010
Diploma, Business Insurance
Centre Wellington District High School 2003 — 2008
Intact Insurance April 2012 - Present
APAFQ 2009 - Present
Reader's Digest November 2004 - April 2012
Telus Mobility 2001 - 2004
Telus Mobility 2001 - 2004
Education
Concordia University 1997 — 2000
Bachelor of Arts, Political Science
Dawson College 1994 — 1997
Economical Insurance January 2014 - Present
Aviva Canada September 2008 - November 2013
AXA June 2007 - August 2008
Intact Insurance September 2003 - May 2007
Skills
Insurance, Commercial Insurance, General Insurance, Risk Management, Underwriting, Liability, Property & Casualty...
Education
The University of Calgary 1998 — 2001
Bachelor of Commerce (B.Com.)
Insurance Institute of Canada
FCIP, CRM
INTACT Insurance June 2000 - Present
INTACT insurance 2000 - Present
CP Rail 1979 - 2000
Education
McGill University 1980 — 1981
Secondaire Mgr Richard 1970 — 1976
Notre Dame de la Garde 1965 — 1971
IKO Industries April 2014 - Present
IKO Industries February 2011 - April 2014
Prime Insurance Agency February 2008 - May 2011
Intact Insurance June 2006 - February 2008
Eastlink October 2002 - May 2006
Bell Aliant 1996 - 1996
Skills
Account Management, New Business Development, Sales, Sales Operations, Customer Service, Negotiation, Forecasting, Contract Negotiation, Strategic Planning, Budgets, Team Leadership, Team Building, Marketing Strategy, Building Relationships, Written Communication, B2B, Key Account Management, Sales Management
Education
Dalhousie University 1995 — 2000
Bachelor of Commerce (B.Com.), Sales and Marketing
Intact Insurance March 2009 - Present
Ricoh Canada August 2005 - March 2009
RBC Insurance September 2001 - August 2005
Skills
Coaching, Customer Service, Insurance, Microsoft Office, Performance Management, Marketing, Analysis, Employee Benefits, Training, Employee Relations, Time Management, Call Centers, Leadership, Change Management, Sales, Team Building
Education
Humber College
Business Administration, Human Resources
Sheridan College
Human Resources Certificate, CHRM
Merry Mittens November 2014 - Present
Destiny Solutions Inc. January 2013 - Present
Intact Insurance November 2011 - November 2012
AXA Insurance September 2009 - November 2011
AXA Insurance January 2003 - September 2009
Certas Direct Insurance September 2001 - December 2002
Skills
Technical Writing, Project Management, Insurance, Editing, Business Analysis, Process Improvement, Quality Assurance, Visio, Microsoft Excel, Analysis, MadCap Flare, Microsoft Word, Software Documentation, Writing, Requirements Gathering, Documentation
Education
George Brown College 2013 — 2015
Technical Communication
Insurance Institute of Canada 2005 — 2008
CIP, Insurance
Queen's University 1997 — 2001
Bachelor of Science Honours (BSc), Biology
TD February 2014 - Present
Dell January 2013 - July 2013
Aeroplan January 2012 - October 2012
TD Insurance July 2010 - January 2012
Bowne Impressions 2008-2010 March 2008 - July 2010
Intact Insurance 2007 - 2008
IBM Global Services 1997 - 2007
LGS Group 1997 - 2007
Skills
PMP, Project Management, Project Portfolio..., Business Analysis, Software Project..., PMO, MS Project, Integration, Requirements Analysis, IT Strategy, Agile Methodologies, Program Management, Project Delivery, Architecture, SDLC, IT Service Management, Project Planning, Outsourcing, Requirements Gathering, Disaster Recovery, Business Process, Business Intelligence, Visio, Infrastructure, IT Management, SharePoint, Vendor Management, Business Process..., Resource Management, IT Operations, Business Requirements, System Deployment, Active Directory, Management, Service Delivery, Governance, IT Outsourcing, PMI, Certified Project..., Scrum, Microsoft Project, Leadership
Education
Concordia University 1974 — 1975
Groupe Technologies Desjardins Integration ArchitectAvailableAugust 2014 - Present
Intact Insurance June 2013 - August 2014
Yellow Pages Group / Groupe Pages Jaunes – Canada 2012 - June 2013
Videotron May 2012 - October 2012
Caisses Desjardins March 2011 - June 2012
Desjardins March 2011 - June 2012
assurI-T 2011 - 2011
National Bank of Canada March 2009 - June 2010
BNC National Bank February 2009 - June 2010
Sofwaycom Consulting Services April 1998 - April 2010
Skills
Architecture, EAI, TIBCO, SOA, Solution Architecture, Websphere, Business Process Design, ESB, Business Process..., JMS, SugarCRM, Salesforce.com, BonitaSoft BPM, Order Management, Blackberry Enterprise..., Project Management, Software Development, Integration Architecture, Master Data Management, Architectures, Integration, Enterprise Architecture, Agile Methodologies, UML
Education
McGill University 1990 — 1993
Certificate, Information Technology
Champlan College 1985 — 1987
DEC, Computer Science
WADA May 2013 - Present
PowerCom Technologie March 2013 - May 2013
Desjardins November 2011 - March 2013
TEK Systems May 2006 - August 2011
Intact Insurance August 2011 - 2011
Sirsi Corporation 2004 - 2005
Skills
Spring, Agile Methodologies, XML, JavaScript, Java Enterprise Edition, Hibernate, SQL, Java, Leadership, Scrum, UML, JSP, SOA, JBoss Application Server, Software Development, Web Services, Oracle, Eclipse, Web Applications, Ant, Struts, JUnit, EJB, Websphere, Maven, Tomcat, JDBC, SOAP, Servlets, JMS, Weblogic, Performance Testing, CVS, DB2, JSF, JPA, REST, Design Patterns, PL/SQL, XSLT, Unix, Subversion, JIRA, J2EE Application..., Automated Software...
Education
Université de Montréal 2002 — 2003
Master’s Degree, Computer, A
University USTHB
Bachelor’s Degree, Computer Science, A
CN April 2015 - Present
Hydro-Québec January 2015 - April 2015
Intact Insurance September 2014 - December 2014
CN canada May 2011 - September 2014
National Bank of Canada May 2010 - May 2011
Banque Nationale du Canada - FBN December 2009 - May 2010
Hydro Québec December 2008 - December 2009
Banque Nationale du Canada February 2007 - October 2008
Skills
PMP, MS Project, PMO, Project Portfolio..., Software Project..., Visio, Business Process, Requirements Analysis, SharePoint, Business Intelligence, Project Delivery, ITIL, IT Management, Integration, IT Strategy, Program Management, Project Management, Project Planning, Project Control, Process Improvement, Risk Management, Management, Project Coordination, Information Technology, Software Documentation, PMBOK, PMI, Resource Management, Agile Methodologies, Consulting, Microsoft Project, ERP
Education
Université du Québec à Montréal 2005 — 2008
Bachelor Degree - Business Administration (4 courses remaining), Project Management
PMP courses - PMI Montreal 2007 — 2007
PMP, Professional Project Manager
Université du Québec à Montréal 2001 — 2007
Bachelor Degree, Software Engineering & Computer science
Intact Insurance March 2006 - Present
ING 2000 - 2006
Halifax Insurance 1995 - 2000
Skills
Recruiting, Performance Management, Employee Relations, Human Resources, Personnel Management, Deferred Compensation, Change Management, Management, Succession Planning, Employee Engagement, Workforce Planning, Employee Training, Organizational..., Employee Benefits
Education
William and Catherine Booth College 1984 — 1985
Certificate, Christian Education
University of Saskatchewan 1982 — 1983
Journalism
Intact Insurance January 2013 - Present
intact INSURANCE, formerly known as ING Insurance March 2009 - December 2012
ING INSURANCE OF CANADA March 2007 - March 2009
NT Services / NETELLER 2004 - 2007
NT Sevices January 2005 - January 2006
Skills
Business Analysis, Team Leadership, Project Management, Risk Management, Agile Methodologies, Payments, SDLC, Process Improvement, Change Management, Customer Service, Team Management, Strategic Planning, Business Process..., E-commerce, Business Development, Management, Business Strategy, Public Speaking, Analysis, Leadership, Governance, Business Process, CRM, Training
Education
The University of Calgary 2009 — 2012
Management Certificate Specializing in Strategic Management, Strategic Management
The University of Calgary 2007 — 2009
Management Certificate Specializing in Leadership Development, Leadership Development
The University of Calgary 2000 — 2005
Bachelor of Engineering (B.Eng.), Mechanical Engineering, Mechanical Engineering
CGI October 2009 - Present
Yellow Pages Group 2009 - Present
Intact Insurance 2008 - 2009
CGI 1998 - 2008
Education
Université de Montréal - Ecole polytechnique de Montréal 1967 — 1972
B.Sc.A., Génie Industriel
Intact Insurance June 2008 - Present
Cunningham Lindsey July 2006 - July 2008
The Economical insurance Group October 2004 - July 2006
Education
Algonquin College of Applied Arts and Technology
Journalism
Carleton University
B.A., Law
Intact Financial Corporation October 2012 - Present
Intact Financial Corporation July 2011 - December 2012
Belairdirect March 2010 - July 2011
Intact Insurance November 2007 - March 2010
ING Insurance October 2005 - November 2007
ING Insurance July 2004 - September 2005
Education
The University of British Columbia 1992 — 1996
B.A., English Literature, History
Intact Insurance
Skills
Property & Casualty..., Commercial Insurance, Liability, Underwriting, Commercial Lines, General Insurance, Legal Liability, Professional Liability, Insurance, Liability Analysis, Casualty
Education
Global Risk Management Institute Inc.
C.R.M.
Insurance Institute of Canada
CIP
Fanshawe College
Business Insurance
University of Sarajevo
B.Econ., Economics - Quantitative Analysis
Intact Insurance November 2012 - Present
Insurance Institute of Canada September 2009 - Present
The Co-operators September 1999 - November 2012
The Co-operators 1995 - 1999
The Co-operators 1992 - 1995
Skills
Property & Casualty..., Underwriting, Liability Analysis, Casualty, Homeowners, Legal Liability, Brokers, General Insurance, Umbrella Insurance, Liability, Insurance, Claim, Insurance Brokerage, Property Claims, Employment Practices..., Financial Risk, Long-term Care, Group Insurance, Property Damage, Claims Management, Sales Promotion, Surety Bonds
Education
Carleton University 1987 — 1992
Bachelor of Commerce, Marketing
Northspec Chemicals Corp. January 2015 - Present
Northspec Chemicals Corp. August 2012 - January 2015
Buffalo Wild Wings May 2011 - September 2012
Northspec Chemicals Corp. June 2010 - August 2012
Intact Insurance January 2008 - July 2008
ING September 2007 - January 2008
Skills
Strategic Planning, Inventory Management, Product Development, New Business Development, Negotiation, Budgets, Sales Management, Microsoft Office
Education
Ryerson University 2007 — 2010
Business Administration and Management, Business/Managerial Economics
The Commonwell Mutual Insurance Group March 2014 - Present
Intact Insurance November 2008 - March 2014
CAA Insurance Company January 2001 - October 2008
IAATI 2003 - 2007
IAATI 2003 - 2007
IAATI 2003 - 2007
IAATI 2003 - 2007
Underwriters Adjustment Bureau January 2000 - January 2001
Discount Car and Truck Rental 1997 - 1999
scm 1994 - 1997
Skills
Casualty, Property & Casualty..., Liability, Subrogation, Claim, Claims Management, Legal Liability, Property Damage, Commercial Insurance
Education
Mohawk College
CIP, Insurance Program
Seneca
University of Toronto
Business / Insurance
Aon Risk Services May 2000 - Present
Intact insurance 1996 - 2000
Chubb Insurance May 1991 - May 1996
Skills
Fiduciary Liability, D&O, Professional Liability, Insurance
Education
HEC Montreal 1988 — 2001
Bachelor of Commerce, Marketing
1988 — 1991
B.com, Marketing
Royal and Sunalliance September 2014 - Present
Brokerlink (secondment from Intact Insurance) November 2012 - September 2014
Intact Insurance November 2006 - November 2012
RSA 2001 - 2006
Desjardins, Insurance group- The Personal 2000 - 2002
Skills
Brokers, Casualty, Claim, Claims Management, Commercial Insurance, Commercial Lines, General Insurance, Insurance, Leadership, Legal Liability, Liability, Negotiation, Professional Liability, Property, Property Damage, Subrogation, Umbrella Insurance, Underwriting, Casualty Insurance, Property
Education
Mount Royal University 1992 — 1994
Insurance
Intact Insurance November 2005 - Present
NCR May 1995 - August 2002
Education
Peat Marwick and Mitchel - London Englan
IT Hardware and Software, Computer and Information Sciences and Support Services
Karachi University
Masters, Economic and Political Sceince
Intact Financial Corporation August 2007 - Present
Intact Insurance October 2002 - August 2007
OraPro Consulting Inc Toronto August 2000 - December 2000
Pakistan Revenue Automation Company 1994 - 1999
Skills
Oracle, Data Warehousing, Software Project..., SQL, Requirements Analysis
Education
Quaid-e-Azam University, Islamabad 1992 — 1993
MSc, Computer Sciences
Intact Insurance August 1985 - Present
Intact Financial Corporation 1985 - Present
Skills
General Insurance, Property & Casualty...
Education
Lakehead University
Intact Insurance December 2013 - Present
Ontario Power Generation June 2013 - December 2013
McCague Borlack September 2009 - December 2013
McCague Peacock Borlack McInnis & Lloyd LLP August 2008 - June 2009
Agro Zaffiro LLP May 2007 - August 2007
Skills
Civil Litigation, Legal Research, Litigation, Commercial Litigation, Personal Injury, Legal Advice, Legal Writing, Dispute Resolution, Alternative Dispute..., Mediation, Administrative Law, Insurance Law
Education
Dalhousie University 2005 — 2008
LLB, Law
Western University 2001 — 2005
Honours Bachelor of Health Science, Health Science
Intact Insurance July 2010 - Present
Johnson & Johnson Medical Products June 2009 - September 2009
Johnson & Johnson Medical Products May 2008 - September 2009
Laura Canada February 2006 - August 2006
Skills
Marketing, Insurance, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Teamwork, Negotiation, Sales, Time Management, Social Media, Claim, Market Research, Marketing Strategy, Public Relations, Event Planning, Claims Handling, Claim Investigation, Public Speaking, Property, Property & Casualty...
Education
York University 2006 — 2009
Hons. BA, Sociology
Humber College 2003 — 2005
Diploma, Marketing
Intact Insurance September 2011 - Present
AXA Pacific Insurance September 2008 - September 2011
AXA Insurance, Glasgow UK December 2005 - July 2008
AXA Insurance, London UK March 2003 - December 2005
Chubb Insurance Company of Europe, London UK January 2000 - July 2002
Education
The University of Manchester 1996 — 1999
BA, Ancient History and Archaeology
Intact December 2014 - Present
Intact Financial Corporation December 2010 - December 2014
Intact Insurance July 2007 - November 2010
Intact Insurance 2001 - 2009
ING Canada 2001 - 2007
belairdirect 2001 - 2004
AXA Insurance 1999 - 2001
Skills
Succession Planning, Talent Management, Performance Management, Change Management, HR Strategy, Personnel Management, Onboarding, Human Resources, Employee Engagement, Employee Benefits, HRIS, Employee Relations, Talent Acquisition, Deferred Compensation, Organizational..., HR Policies, Benefits Administration, Recruiting, Workforce Planning
Education
Humber College 1991 — 1992
Certificate, Human Resources
Queen's University 1984 — 1988
Hons BA, French Studies
Toronto Star July 2015 - Present
Toronto Star March 2014 - July 2015
Bell Media March 2013 - March 2014
Bell Media March 2012 - March 2013
Belairdirect April 2011 - March 2012
Belairdirect January 2009 - April 2011
CTV December 2009 - April 2010
ING DIRECT Canada 2007 - 2009
Intact Insurance September 2008 - December 2008
Skills
Digital Media, Analytics, Web Analytics, Marketing Research, Market Research, Digital Marketing, Data Analysis, comScore, Marketing Communications, Google Analytics, Market Analysis, Omniture, Graphic Design, Social Media Marketing, Photoshop, Social Media, Advertising, Digital Strategy
Education
Ryerson University 2007 — 2011
Bachelor of Technology, Graphic Communications Management
Intact January 2013 - Present
Intact Insurance October 2010 - January 2013
Intact Insurance January 2010 - September 2010
Royal Bank of Canada January 2009 - December 2009
The Ottawa Hospital January 2005 - August 2009
Skills
Financial Analysis, Financial Reporting, Financial Accounting, Simply Accounting, Microsoft Excel, Customer Service, Microsoft Office, Team Orientation, Solid Communication, Accpac, Accounting
Education
Carleton University 2003 — 2007
Bachelor of Commerce, Finance, Highest Honours
Intact Insurance April 2012 - April 2015
Intact Insurance May 2010 - April 2012
Maple Leafs Sports Entertainment September 2007 - April 2011
Borgh Ice Cream June 2007 - September 2009
Best Buy September 2007 - February 2008
Skills
Sponsorship, Marketing, Customer Service, Teamwork, Microsoft Office, Sports Marketing, Social Networking, Social Media, Time Management, Marketing Communications, Marketing Strategy, Advertising
Education
Humber College 2008 — 2010
Business Marketing and Business Management, Business Marketing, Business Management
2004 to 2008 SSGD IONA Catholic Secondary School 2004 — 2008
Integro Insurance Brokers July 2013 - Present
Intact Insurance November 2010 - July 2013
Gil Szabo Real Estate Team March 2010 - July 2010
Sports Experts/ Atmosphere October 2008 - February 2010
Nevada Bob's Golf March 2007 - October 2008
Skills
Commercial Lines, Microsoft Office, Strategic Planning, Insurance, Analysis, Underwriting, Surety, Financial Risk, Surety Bonds, Customer Service, Brokers, Bonds, Marketing, Credit Analysis, Casualty, Business Analysis, Employee Benefits, Risk Assessment, Property & Casualty..., Financial Analysis, Negotiation, Commercial Insurance
Education
University of Toronto 2012 — 2013
Associateship in Candian Surety Bonding
Algonquin College of Applied Arts and Technology 2002 — 2004
Arts Diploma, Theatre
Temple Insurance 2010 - October 2011
Intact Insurance 2008 - 2010
Skills
Health Insurance, Workers Compensation, Employee Benefits, Risk Management, Customer Service, Financial Risk, Call Centers, Relationship Management, Sales, Strategic Financial..., Property & Casualty..., Process Improvement, Customer Retention, Team Building, Account Management, MIS
Education
Baliuag University
BSBA, Commerce
Centennial College
Acrodex January 2015 - Present
Acrodex September 2014 - October 2014
TekSystems July 2014 - August 2014
IBM April 2014 - May 2014
Grant Macewan University February 2014 - April 2014
Acrodex November 2013 - December 2013
Packers Plus May 2013 - July 2013
Nu-Dawn Integrated Systems (Nu-Dawn IT Solutions, SIPLink) January 2013 - April 2013
Intact Insurance October 2012 - December 2012
Worley Parsons May 2012 - September 2012
Skills
Technical Support, Troubleshooting, Computer Hardware, Windows, Windows 7, Active Directory, Software Installation, Printers, Hardware, Software
Education
Fred Pryor Seminars 2011 — 2011
n/a, Social Media Marketing
CDI College 2008 — 2010
Network and Internet Security Specialist, Network+, Windows XP, Server 2003, Linux, Cisco, Security+, Network Security
Daysland SchoolDaysland 1996 — 1999
High School, High School
Intact October 2014 - Present
Intact Insurance November 2011 - October 2014
AXA Insurance August 2007 - April 2012
AXA Insurance November 2002 - August 2007
AXA Insurance September 2000 - November 2002
AXA Insurance July 1999 - September 2000
Skills
Underwriting, Insurance, Requirements Gathering, Business Analysis, General Insurance, Property & Casualty..., Analysis
Education
Seneca College of Applied Arts and Technology 1994 — 1997
Diploma in International Business and Marketing, Business
University of Toronto - Victoria University 1992 — 1994
Chemistry
Earl Haig Secondary School 1989 — 1992
High School
Uno High School 1979 — 1989
Kindergarten to 2nd Year High School
INTACT Insurance July 2015 - Present
Boston Pizza March 2012 - Present
Vibrant Ideation & Marketing June 2011 - March 2012
Katie's Aquatics June 2001 - August 2011
PHD Media October 2010 - June 2011
Skills
Experiential Marketing, Concept Ideation, Promotions, People Management, Event Marketing, Guerrilla Marketing, Marketing Strategy, Creative Development, Product Sampling, Brand Development, Social Media Marketing, Relationship Marketing, Brand Awareness, Advertising, Sponsorship, Integrated Marketing, Management, Event Planning, Marketing Communications, Marketing
Education
George Brown College 2008 — 2009
Certificate, Autism and Behavioural Science
Brock University 2003 — 2007
Bachelor of Arts, Sociology
Seneca College of Applied Arts and Technology
Certificate, Home Staging
Apex Limited Partnership January 2014 - Present
Intact Insurance 2011 - 2013
Brookfield Residential Homes (Formerly Carma Developers LP) 2008 - 2010
Futurestep a Korn Ferry Company 2007 - 2008
UMA Engineering 2007 - 2007
LifeMark (Formerly Columbia Health Centre) 2004 - 2006
Skills
Employee Relations, Coaching, Career Development, Interviewing, Onboarding, Employee Engagement, Performance Management, HR Consulting, Interview Coaching, Hiring, Career Counseling, Recruiting, Change Management, Talent Management, Personnel Management, Succession Planning, Employee Benefits, HR Strategy, Disability Management
Education
The University of Lethbridge
Bachelor of Management, Human Resources Management and Organizational Studies
Intact Insurance June 2013 - Present
Intact Insurance June 2010 - June 2013
Intact Insurance March 2005 - June 2010
ING Wealth Management February 2001 - March 2005
CAA Insurance September 1999 - February 2001
CIBC Insurance September 1996 - September 1999
Skills
Mutual Funds, Property & Casualty..., Liability, Leadership, Insurance, Brokers, Management, Banking, Commercial Insurance, General Insurance, Commercial Lines, Underwriting, Investments, Sales, Risk Management, Legal Liability, Call Centers, Life Insurance
Education
Sheridan College 1992 — 1995
Diploma, Business Administration/Marketing
Phillip Pocock
Phillip poco I
Intact Insurance December 2012 - Present
Intact Insurance April 2010 - December 2012
Carleton University September 2007 - April 2009
Skills
Customer Service, Public Speaking, Team Leadership, Coaching, Team Building, Social Media, Negotiation, Outlook, Project Management, Marketing Strategy, Market Research, Financial Reporting, Change Management, New Business Development, Insurance, Analysis, Claim, Risk Management, Underwriting, Brokers, Commercial Insurance, Management, Property, Computer Proficiency, General Insurance, IT Operations, Java Web Services, Databases, Java, JavaScript, Web Development, Web Services, Website Development
Education
Algonquin College of Applied Arts and Technology 2013 — 2015
Enterprise Java Developer
Fleming College 2013 — 2015
Web Site Developer
Carleton University 2007 — 2009
Master of Arts (M.A.), Economics
York University 2002 — 2007
Bachelor of Arts (B.A.), Economics/Mathematics
Windfields
Windfields
BMW Canbec - MINI Mont Royal January 2015 - Present
Nissan Motor Corporation May 2014 - January 2015
TELUS January 2013 - June 2013
Intact Insurance January 2011 - January 2012
Skills
Sales, Customer Service, Customer Retention, Call Centers, Customer Satisfaction, Sales Process, Teamwork, Negotiation, New Business Development, Team Leadership
Education
Dawson College 2011 — 2012
Japanese studies, Japanese Language and Literature, Graduated
LaSalle Community Comprehensive High school 2002 — 2007
Regular Studies Completion certificate, Regular/General High School/Secondary Diploma Program, Secondary 5
McGill University
East Asian Studies - Concentration Japanese, East Asian Languages, Literatures, and Linguistics
Unifund Claims October 2011 - Present
Mayflower Curling Club April 2011 - April 2012
Cunningham Lindsey January 2010 - October 2011
Mayflower Curling Club April 2010 - April 2011
Mayflower Curling Club September 2006 - April 2010
Intact Insurance April 2002 - January 2010
Aviva Canada September 1996 - April 2002
The Economical Insurance Group July 1991 - September 1996
Liberty Mutual Insurance February 1989 - July 1991
Skills
Liability, Claims Management, Claim, Casualty, Commercial Insurance, Insurance, Property & Casualty..., Accident, Legal Liability, Professional Liability, Claim Investigation, General Insurance, Underwriting, Subrogation, Property Claims, Property Damage, Brokers, Commercial Lines, Negotiation, Investigation, Litigation Management, Insurance Law, Casualty Insurance, Liability Analysis, Reinsurance, D&O
Education
Dalhousie University 1984 — 1988
B.A., English, History
Allstate April 2008 - Present
Dundee Real Estate Asset Management 2014 - 2014
Dundee Real Estate Asset Management 2014 - 2014
Intact Insurance April 2007 - April 2008
Aviva Canada April 2006 - April 2007
Skills
Casualty, Commercial Insurance, Insurance, General Insurance
Education
University of Toronto 2007 — 2008
FCIP, CRM, Insurance & Risk Management, Outstanding
Centennial College
Tervita May 2012 - September 2015
Trimac Transportation 2008 - 2010
Star Choice Communications 2003 - 2006
Intact Insurance 1998 - 2003
Skills
Microsoft Office, Financial Statements, Management, Journal Entries, Financial Analysis
Education
University of Calgary 2006 — 2008
Adult Education, Certificate in Adult Education
University of Alberta 1986 — 1990
B Comm, Accounting
Intact Insurance 2012 - Present
Dolden Wallace Folick LLP 2008 - 2012
Skills
Legal Writing, Litigation, Insurance Law, Civil Litigation
Education
Queen's University 2002 — 2005
Bachelor of Laws (LL.B.)
Simon Fraser University 1998 — 2002
Bachelor of Arts (B.A.)
Ontario Ministry of Labour January 2015 - Present
Ontario Ministry of Health and Long-Term Care November 2014 - January 2015
Minstry of Labour October 2012 - September 2013
Ministry of Community and Social Services June 2012 - August 2012
Intact Insurance October 2011 - January 2012
Ontario Pension Board September 2007 - December 2008
AEGON August 2007 - September 2007
Fatum Insurance June 2003 - December 2006
A.R.A.S February 1999 - April 1999
Skills
Administrative Support, System Administration, Lotus Notes, Access, Budgets, Management, Employee Benefits, Administration
Education
Madurai Kamaraj University 1995 — 1998
B.com.,, Accountancy, Mathematics, Economics, Banking
JNJ Property Services Inc March 2014 - Present
Intact Insurance February 2012 - June 2013
Toole Peet Insurance August 2008 - August 2011
Trilagy Insurance & Financial Services/CBL August 2003 - July 2006
Calgary Board of Education January 2003 - June 2003
Skills
Insurance, Liability, Professional Liability, General Insurance, Brokers, Property & Casualty..., Commercial Insurance, Underwriting, Legal Liability, Customer Service, Claims Management, Casualty, Inland Marine, Commercial Lines, Umbrella Insurance, Reinsurance, New Business Development, Account Management, Claim
Education
University of Calgary 2001 — 2003
Teachers Assistant Certficate
Insurance Institute of Canada 1998 — 2000
FCIP
The University of Calgary 1998 — 2000
Management Development Certficiate
Insurance Institute of Canada 1991 — 1994
AIIC
Mount Royal College 1989 — 1992
General Insurance & Business Adminstration Diploma
Intact July 2014 - Present
BrokerLink August 2007 - July 2014
Intact Insurance January 2004 - August 2007
Allianz Insurance January 2003 - January 2004
Sudbury Credit Union January 1999 - January 2003
Skills
Errors and Omissions..., Directors and Officers..., Commercial Property and..., Commercial Automobile..., Builders Risk and Wrap..., Group Insurance, Personal Home and..., Surety Insurance, Insurance, Liability, General Insurance, Commercial Lines, Commercial Insurance, Property & Casualty..., Sales, D&O
Education
Intact Insurance Company 2005 — 2007
Commercial Lines Trainee Program
Laurentian University/Université Laurentienne 2001 — 2004
(Hons) B.A., Sports Psychology
Sir Wilfred Laurier 2000 — 2001
Business
Insurance Broker's Association of Ontario
Registerd Insurance Brokers of Ontario
Intact Insurance December 2013 - Present
Intact Insurance December 2012 - December 2013
Intact Insurance June 2008 - December 2012
Skills
Property
Education
McMaster University 2003 — 2008
Bachelor of Commerce (BCom), Business/Commerce, General
Insurance Institute
CIP, FCIP, Underwriting/Managment
University of Toronto
CRM, Management
Self-Employed (Part-Time) July 2010 - January 2013
University of Washington April 2011 - June 2012
University of Oregon June 2009 - October 2010
Intact Insurance July 1999 - August 2007
Urban Sound Exchange August 2005 - September 2006
World of Golf January 2003 - August 2005
Nevada Bob's 1997 - 2000
Education
Oxford Brookes University 2007 — 2009
Master of Science (MSc)
The University of Western Ontario 2006 — 2007
Bachelor of Education (BEd)
The University of Calgary 2002 — 2005
Bachelor of Science (BSc)
Mount Royal College 2001 — 2002
Transfer Program
Iyinisiw Management INC January 2014 - Present
Canonbie (An Aecon Company) 2013 - December 2013
CH2M HILL 2012 - 2013
Tyco Flow Control 2012 - 2012
ALDO Group 2010 - 2012
Intact Insurance 2008 - 2010
Fun Sun Vacations 2006 - 2008
Skills
Project Management, Construction, Process Scheduler, Petrochemical, Piping, Energy, Oil/Gas, MS Project, Project Estimation, Inspection, Pipelines, Commissioning, Microsoft Office, Refinery, Project Planning, P&ID, Welding, Contract Management, Petroleum, Team Building, Construction Management, EPC, Gas, Engineering, Construction Safety, Power Plants, Metal Fabrication, Onshore, Project Coordination, Procurement, Energy Industry, Project Control, Primavera P6, Oil & Gas Industry, Boilers, Industrial Safety, Completion, Factory, HAZOP, Supervisory Skills, Occupational Health, Safety Management..., Quality Control, Project Engineering, Cost Control, Electricians, Power Generation, LNG, Materials, Pumps
Education
NAIT
Electrical Engineering Technologies/Technicians
BCAA February 2013 - Present
Intact Insurance September 2011 - February 2013
AXA Pacific September 2008 - September 2011
AXA Insurance December 2006 - June 2008
AXA Insurance, United Kingdom March 2003 - December 2006
GE Capital October 2002 - January 2003
Chubb Insurance January 2000 - July 2002
Skills
Property & Casualty..., Commercial Lines, Commercial Underwriting, Personal Lines..., Strategic Planning, Reporting & Analysis, Communication, Operations Management, Process Improvement, Leadership, Recruiting, Training, Project Planning, Technical Subject Matter, Customer Service
Education
The University of Manchester 1996 — 1999
Bachelor of Arts (B.A.), Ancient History and Archaeology, 2:i