Bell Canada
Industry: Telecommunications company
DescriptionBell Canada is a Canadian telecommunications company headquartered in Montreal, Quebec, Canada. It is the incumbent local exchange carrier for telephone and DSL Internet services in most of Canada east ... Founder: Charles Fleetford Sise Founded: 29 April 1880 Headquarters: Montreal, Canada CEO: George A. Cope (11 Jul 2008–) Subsidiaries: The Source, Bell Mobility, Bell Fibe TV, Bell Aliant, Parent organization: BCE Inc.
Bell Canada List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Bell Canada. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Bell Canada Salaries. You can even request information on how much does Bell Canada pay if you want to. Learn about salaries, pros and cons of working for Bell Canada directly from the past employees.
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5,731 Bell Canada employees in database. Find out everything there's to know about Bell Canada employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Bell Canada Employees
Bell Canada May 2011 - Present
Bell Canada September 2007 - April 2011
Business Systems House (BSH) January 2005 - June 2005
Open Text Corporation November 2001 - December 2004
Business Systems House (BSH) November 1998 - October 2001
LOGOS March 1998 - October 1998
Skills
IPTV, Human Resources, Telecommunications, Integration, Vendor Management, Cloud Computing, PMP, Program Management, Product Management, Team Leadership, Solution Selling, Enterprise Software, SaaS, Business Analysis, Project Delivery, Business Process, Strategy, Professional Services, Change Management, ERP, Analysis, Project Planning, Strategic Planning, Consulting, IT Strategy, SOA
Education
Concordia University 2005 — 2007
MBA
American University of Beirut 1995 — 1998
BS
Bell Canada May 2010 - Present
Nesys Training Corp April 2014 - Present
Arnprior Aerospace Inc. April 2015 - May 2015
Multiple Customers February 2003 - April 2015
Lockheed Martin December 2012 - July 2014
Target December 2012 - March 2013
Bombardier Transportation January 2012 - April 2012
Patrimoine Canadian - Canadian Heritage January 2010 - March 2010
Sony November 2009 - December 2009
Microsoft July 2008 - December 2008
Skills
Microsoft Excel, Microsoft Dynamics AX, VBA, Microsoft SQL Server, .NET, VB.NET, Visual Basic, C#, SAP, Access, SSRS, Crystal Reports, Business Analysis, ERP, Consulting, Database Administration, Analysis
Education
Technical Certifications 2004 — 2014
Microsoft, In progress
Montreal College 2012 — 2012
SAP - FI-CO, Financials and Controlling
Charles Sturt University 2010 — 2011
Master in Database Design and Management (, Database Developer - SQL Server
Concordia University 2009 — 2009
.NET c# and VB, .NET Studies
Canadian Securities Institute 2001 — 2008
Athabasca University 2007 — 2007
Accounting, Chartered Accounting CA, On Hold
Carleton University 2003 — 2006
B.A. Law, Economics, Business
microsoft
microsoft
Casa Systems August 2012 - Present
TiE Rockies 2008 - March 2013
Fujitsu Network Communications April 2005 - July 2012
Alcatel April 2003 - April 2005
Atoga Systems (acquired by ARRIS) January 2002 - April 2003
Astral Point Communications (acquired by Alcatel N.A.) January 2000 - January 2002
Bell Labs Lucent Technologies November 1995 - January 2000
Bell Canada April 1991 - November 1995
Skills
Executive Management, New Business Development, Business Strategy, Strategic Thinking, Global Business..., Sales Management, Telecommunications, Go-to-market Strategy, Marketing Strategy, Business Process, Strategic Leadership, Cable Networks, Strategy, Business Development, Strategic Partnerships, Entrepreneurship, Ethernet, IP, VoIP, Product Management, Start-ups, Business Planning, Management, Product Marketing, Wireless, Competitive Analysis, Networking, Unified Communications, Broadband, Fiber Optics, SaaS, Telephony, Strategic Planning, DWDM, Leadership, Cloud Computing
Education
University of Waterloo 1989 — 1992
Master's Degree, (M. A.Sc) Electrical Engineering - Computer Networks
Anna University 1987 — 1989
Master's Degree, (M.E) Electrical and Electronics Engineering - Communication Systems
Mangalore University 1983 — 1987
Bachelor's Degree, (B.E) Electronics and Communications Engineering (Manipal E&C)
Strategy . Marketing . Communications . Management January 2013 - Present
The Arthritis Society 2013 - Present
Rogers Communications May 2014 - July 2014
Orchestre symphonique de Québec December 2013 - April 2014
Fondation Montréal inc. September 2003 - April 2013
Xplornet Communications 2007 - 2013
Bell 2003 - 2007
Bell Canada 2000 - 2003
Bell Canada 1998 - 2000
Canadian Women in Communications 1995 - 2000
Skills
Strategy, Marketing Communications, Marketing Strategy, Strategic Planning, Business Strategy, Marketing, CRM, Management, Marketing Management, Digital Marketing, Digital Strategy, Social Media Marketing, B2B, Business Planning, Team Leadership, Start-ups, Integrated Marketing, Go-to-market Strategy, Telecommunications, Public Relations, Advertising, Competitive Analysis, B2B Marketing, Segmentation, Media Relations, Customer Experience, Direct Marketing, Cross-functional Team..., Product Management, Social Media, Change Management, Program Management, Strategic Communications, Services Marketing, Event Planning, Wireless, Market Analysis, Product Development, Sales Process, Entrepreneurship, People Development, Communications Planning, Business Communications, Corporate Communications, Internal Communications, Salesforce.com..., Salesforce.com..., Multi-channel Retail, Retail Marketing, Retail
Education
EduPristine
Digital Marketing Certificate (in progress)
Bishop's University
BBA
Champlain Regional College
DEC - Diplome d'Études Collégiales
Queen's University
EMBA
Troglo Inc. January 2013 - Present
IPnett April 2015 - Present
Avaya Canada March 2012 - January 2013
Avaya January 2011 - June 2012
Wedge Networks Inc. October 2009 - December 2010
Nortel May 2008 - September 2009
Bell Canada July 2007 - April 2008
IPnett AS February 2003 - August 2005
Nortel Networks February 2001 - January 2003
Nortel Networks June 1999 - January 2001
Skills
Business Development, Sales, Project Management, Leadership, Marketing, Advertising, Social Media, Web Development, New Business Development, Enterprise Software, Direct Sales, Telephony, Channel Partners, Mobile Devices, Start-ups, Sales Operations, Management, Analytics, Entrepreneurship, CRM
Education
University of Alberta 2005 — 2007
MBA
Handelshøyskolen BI 1994 — 1998
Siviløkonom
Monster Contract August 2013 - Present
Citibank August 2012 - Present
Hydro One November 2011 - October 2012
Bell Canada May 2007 - May 2009
Caseware May 2005 - May 2006
Skills
Oracle, Web Services, XML, Microsoft SQL Server, SDLC
Education
University of Toronto at Scarborough 2005 — 2008
B Sc. Computer Science, Specialization in Management
Algonquin College of Applied Arts and Technology 2001 — 2005
3 Year Diploma in Computer Engineering Technology, Computer Science
City of Toronto July 2014 - Present
Bell Canada February 2009 - July 2014
Bell Canada February 2013 - June 2013
Bell Mobility August 2010 - November 2010
VANOC January 2010 - March 2010
Bell Mobility November 2007 - February 2009
Skills
Telecommunications, Training, Call Centers, Employee Training, Technical Support, Management, Wireless, Call Center, Project Management, Coaching, Customer Satisfaction, Training Facilitation, Development & delivery..., Problem Solving, Classroom Management, Quality Assurance, High Impact..., Mentoring, Process Improvement, Microsoft Office 2007, E-learning..., E-learning Modules, E-Learning, Call Center Development, Report Building, Performance Management, Public Speaking, Leadership, Customer Service, Instructional Design, Team Building, Employee Engagement, Organizational..., Customer Experience, Mobile Devices, Analysis, Training Delivery, Customer Retention, Vendor Management, Microsoft Office, Team Leadership, Workshop Facilitation, Adult Education, Testing, Workforce Management, Adobe eLearning Suite
Education
Athabasca University 2015 — 2018
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Seneca College of Applied Arts and Technology 2013 — 2014
Certification of Adult Education/Staff Training, Adult and Continuing Education and Teaching, Graduated with a 4.0
Centennial College 2002 — 2005
Diploma, Broadcasting, Radio and Televsion Arts
TELUS October 2012 - Present
Bell Canada September 2011 - October 2012
HOV Services November 2009 - August 2010
Skills
Routing, LAN Switching, Network Security, EIGRP, BGP, Switches, VLAN, MPLS VPN, OSPF, Cisco IOS, TCP/IP, Routers, Firewalls, Routing Protocols, WAN, VPN, Cisco Routers, MPLS, Cisco Technologies, Juniper, Juniper Technologies
Education
Ryerson University 2010 — 2011
M.Eng, Computer Networks
Anna University 2005 — 2009
B.Tech, Information Technology
Bell Media RDS January 2012 - April 2014
NEOINFORMATIC June 2011 - January 2012
CGI August 2009 - August 2010
iWeb Technologies June 2008 - August 2008
Bell Canada June 2005 - May 2006
Bishop's University September 2002 - August 2003
Skills
Java, MySQL, J2EE, Spring, Hibernate, Oracle, PL/SQL, Struts2, PHP, JSP, JavaScript
Education
Bishop's University 2004 — 2008
Bachelor's of Science, Major Computer Science, Computer Science
Concordia University
Bell April 2013 - Present
SBC Ltd. January 2007 - April 2013
TELUS April 2012 - March 2013
Bell Canada May 2010 - March 2012
JSI Telecom October 2009 - April 2010
Bell Canada September 2009 - October 2009
Citizenship and Immigration Canada January 2009 - April 2009
bitHeads, inc. November 2008 - December 2008
Bell Canada January 2008 - June 2008
Bell Canada January 2007 - December 2007
Skills
Requirements Analysis, Business Analysis, SDLC, User Acceptance Testing, Telecommunications, Integration, Business Requirements, Requirements Gathering, Testing, Quality Assurance, Project Coordination, Documentum, Software Documentation, Business Process, Test Planning, System Testing, Manual Testing, Usability Testing, Regression Testing, Leadership, Business Process..., Test Cases, Quality Center
Education
Algonquin College of Applied Arts and Technology 2004 — 2005
Applied Information Technology
Shulich School of Business 2001 — 2003
Business Analyst Master's Certificate, Business Systems Analysis, Project Management, Testing
Certen 2001 — 2001
Certificate of Achievement - Business Analysis
ITI Information Technology Institute 1996 — 1997
Diploma Applied Information Technology, Information Technology
Nipissing University 1990 — 1993
BA - Arts, Geography
Knoxville Ice Bears Professional Hockey Club August 2010 - Present
Knoxville News Sentinel November 2003 - Present
Bell Canada May 2000 - September 2010
Roger Neilson's Hockey May 2000 - July 2004
Skills
Leadership, Enthusiast, Passion for Success, Brand Loyalty, Sports, Sports Marketing, Sports Management, Social Media, Coaching, Social Networking, Sales, Fundraising, Microsoft Office, Blogging, Hockey, Athletics, Strategic Planning, Editing, PowerPoint, Journalism, Media Relations, Teaching, Ice Hockey
Education
Athabasca University 1999 — 2003
Journalism
Trent University 2000 — 2002
English
Sylvan Therapeutics and Aspiring Chef: Stratford Chefs School in Fall 2012! September 2011 - Present
Sylvan Therapeutics Registered Massage Therapy Clinic 2006 - 2011
White Pine Therapeutics 2001 - 2006
Saville Systems Inc. 1998 - 1998
Bell Mobility Cellular Inc. 1995 - 1998
Bell Canada 1992 - 1995
Bell TELIC Inc. (Acquired by Bell Canada in 1990) 1989 - 1990
Bell Northern Research 1986 - 1988
Skills
CRM, Software Development, Therapeutic Massage, Product Development, Technical Writing, Project Planning, Recipe Testing and..., Food Writing, Entrepreneurship, Change Management
Education
Stratford Chefs School
Athabasca University 2011 — 2011
Sutherland-Chan School
Diploma, Massage Therapy
York University - Schulich School of Business
Master of Business Administration, Organizational Behaviour and Marketing
University of Waterloo
Honours Co-op Bachelor of Mathematics, Computer Science Major, Psychology Minor
Cognizant August 2015 - Present
Infosys April 2013 - August 2015
Allstate October 2010 - August 2015
Infosys July 2004 - April 2013
Bell Canada December 2007 - September 2010
Bell December 2005 - December 2007
Skills
PL/SQL, Requirements Analysis, Informatica, TrueComp, Oracle, DB2, Unix Shell Scripting, Java, Compensation & Benefit, SDLC, Business Analysis, ETL, Software Project..., IBM Optim, Core Java, Actuate Report, Callidus, Solution Architecture, SQL, Requirements Gathering, Unix, Compensation Plans
Education
Bharathiar University 2000 — 2004
Bachelor of Engineering, Computer Science and Engineering
Health Canada/Public Health Agency of Canada September 2013 - Present
Health Canada September 2011 - September 2013
Health Canada October 2008 - September 2011
Health Canada March 2003 - October 2008
Northern Micro Inc. October 2002 - March 2003
Bell Canada 1999 - 2001
Bell Sympatico 1996 - 1999
Skills
Government of Canada..., Web Accessibility, Information Architecture, Web Communications, Writing For The Web, Web site management, Search Engine..., Social Media (Web 2.0), Website redevelopment, Usability, Website analysis, Project Management, Business Analysis, Office administration, Client services, Staff Management, Content Management, Requirements Gathering, Marketing product..., Business Process..., Process Development, Website Development, Fine Art, Meeting Management, Layout, Plain Language, Template Design, Standards Compliance, Web 2.0, Web Content Management, Web Project Management, Web Strategy, Government, Usability Testing, WCAG, Requirements Analysis, Stakeholder Engagement, eCommunications, Management, SEO, Social Media, Web Analytics, Social Media Marketing, Strategy, Communications Planning, Intranet, Accessibility, Web Design, Internal Communications, Corporate Communications
Education
Athabasca University 2015 — 2017
Bachelor’s Degree, Applied Studies
CEGEP Heritage
Fine Arts
Philemon Wright
Cogeco Cable Canada February 2014 - Present
Bell Canada May 2011 - August 2012
Bell Canada 2007 - 2011
Bell Canada 2006 - 2007
Bell Canada 2004 - 2006
Skills
Multi-channel Marketing, Competitive Analysis, Marketing Strategy, Project Management, Sales, Brand Management, Customer Experience, Telecommunications, Call Center, Product Management, Call Centers, Team Leadership, Marketing, Direct Sales, Cross-functional Team..., Management, Direct Marketing, Forecasting, Selling, Leadership, Market Research, Analysis
Education
Heriot-Watt University 2012 — 2016
Master of Business Administration (MBA), Business Administration and Management, General
College Boreal 2010 — 2012
Certificate, French as a Second Language
Athabasca University 2007 — 2011
BA, Business Management
Fanshawe College 2001 — 2004
Diploma, Business Marketing
Granddaughters Personal Care Inc - Caring For Seniors 2011 - Present
ENMAX November 2006 - Present
Bell Canada June 2004 - November 2006
Allstream November 2003 - June 2004
Fido Solutions March 1998 - November 2003
Tridon Communications Ltd. January 1996 - March 1998
Wendys International 1994 - 1996
Skills
Strategic Planning, Sales, Marketing, Management, Sales Operations, Data Analysis, Business Strategy, Entrepreneurship, Strategic Communications, Internal Communications, Energy, Emerging Technologies, Crude Oil, Natural Gas, SCADA, Wireless Solutions, IT Strategy, Business Analysis, Telecommunications, Sales Presentations, Business Development, Solution Selling, New Business Development, B2B, Leadership, Coaching, Wireless, Direct Sales, Budgets, Team Leadership, Sales Process, Negotiation, Account Management, Petroleum, Competitive Analysis, CRM, Strategy, Contract Negotiation, Business Planning, Executive Management, Business Process...
Education
Athabasca University 2008 — 2010
Business Finance
Certified Professional Sales Association 2008 — 2008
CPSA Designation
The University of Calgary 2002 — 2002
Business Management Certificate Program
Keyano College 1994 — 1996
Business Administration
Bell Canada July 2009 - Present
Bell Canada October 2007 - Present
GT Group Telecom March 2001 - September 2007
Nework Corporation March 2000 - February 2001
Web Professional October 1999 - March 2000
Hytex Network System Limited (http://www.nextbrick.com/) June 1995 - July 1999
Education
Amravati University 1989 — 1995
B.E., Electronics & Telecommunication
Amravati University 1989 — 1995
B.E., Electronics & Telecommunication
Keddo Consulting Canada Inc October 2008 - Present
Bell Canada January 2000 - January 2008
Bell 1986 - 2008
Stentor January 1997 - January 2000
National Billing January 1993 - January 1998
Bell Sygma January 1991 - January 1993
Bell Canada January 1989 - January 1991
Bell Canada January 1986 - January 1991
Bell Canada January 1988 - January 1989
Bell Canada January 1986 - January 1988
Education
Algonquin College of Applied Arts and Technology 1974 — 1976
Business Adminstration
CDI College
Certificate, Project Management; Business Administration
Rogers Communication 2008 - Present
PLG Graphics 2000 - Present
Bell Canada 2006 - 2008
Bell Canada 2004 - 2006
Bell ExpressVu 2001 - 2004
Bell ExpressVu 1999 - 2001
Skills
UML, PL/SQL, VBA, CMS, Telecommunications, SDLC, Requirements Analysis, Business Analysis, SharePoint, Analysis, Management, Business Process, Project Management, Integration, Call Centers, Vendor Management
Education
Ryerson University 1990 — 1993
Engineering, Electrical
Mapua Institute of Technology 1984 — 1988
Bachelor of Science, Electrical Engineering
Arellano University
Citrix July 2012 - Present
BIS Consulting, Inc October 2010 - July 2012
NetApp May 2009 - July 2012
ATEM corp January 2004 - September 2010
Los Angeles Unified School District November 2008 - May 2009
Focused Health Solutions October 2008 - January 2009
Embarq March 2008 - August 2008
Cisco Systems January 2005 - February 2008
Bell Canada November 2004 - January 2005
Hewlett-Packard June 2004 - October 2004
Skills
Business Analytics, Analytics, Business Intelligence, Business Analysis, Business Process, Data Warehousing, Data Modeling, Project Management, Databases, Data Quality, Dashboard, Business Performance..., Requirements Analysis, Leadership, Enterprise Architecture, Data Integration, CRM, Data Analysis, SDLC, OBIEE, SQL
Education
University of California, Berkeley, Haas School of Business 2014 — 2017
Master of Business Administration (MBA)
UC Berkeley Extension
Certificate
Wright State University
Master of Science
Bharathiar University
Bachelor of Engineering
TELUS June 2012 - Present
Nurun February 2012 - May 2012
Ascentium (formerly Cactus Commerce) March 2011 - February 2012
Bell Canada October 2010 - March 2011
Bell Canada - web September 2007 - October 2010
Openface Internet February 2004 - September 2007
Consultant May 2000 - January 2004
P&O Princess Cruises October 1996 - December 1999
Skills
PMP, Software Project..., Program Management, Project Planning, Project Management, Project Delivery, Management, E-commerce, Team Leadership, Team Management, Web Project Management, Budgets, Enterprise Software, MS Project, Project Portfolio..., Agile Methodologies, Telecommunications, Software Documentation, PMO, Business Intelligence, Business Process, IT Strategy, Agile Project Management, Resource Management, Risk Management, Requirements Analysis, Process Improvement, Customer Relations, Problem Solving, Vendor Management, Microsoft Project
Education
Bishop's University 1990 — 1994
BA Hon.
IBM April 2014 - Present
2020 Solutions Inc November 2013 - March 2014
Bell Business Solutions January 2011 - December 2013
Bell Canada January 2010 - January 2011
Bell Canada January 2006 - December 2009
Bell Canada January 2002 - January 2006
BCE Nexxia a division of Bell Canada January 1999 - January 2002
Bell Canada January 1998 - January 1999
Bell Canada January 1997 - January 1998
Bell Canada January 1995 - January 1997
Skills
Program Management, Managed Services, Strategy, Vendor Management, Project Management, New Business Development, Outsourcing, Team Management, Telecommunications, Team Leadership, Management, Business Development, Integration, Sales, IP, VoIP, Unified Communications, Networking, Selling, Solution Selling, Business Process, Professional Services, Enterprise Software, Data Center, Wireless
Education
Carleton University 2007 — 2009
Master, Project Management
Athabasca University 1997 — 1999
MBA, Business Administration
STFX 1996 — 1999
Diploma, Adult Education
Bell Canada April 2011 - Present
Metafore January 2011 - April 2011
Verizon Data Services October 2008 - August 2009
HCL July 2006 - August 2008
Skills
Cisco Technologies, RIP, EIGRP, VLAN, VPN, OSPF, Switches, WAN, Wireless Networking, Network Security, Routing, CCNA, Network Administration, Routers, Operating Systems, Active Directory, Servers, LAN-WAN, Troubleshooting, MPLS VPN
Education
Ryerson University 2009 — 2010
Masters, Computer Networks
Anna University 2002 — 2006
Bachelors, Electrical and Electronics Engineering
Groupe Sutton Immobilia June 2015 - Present
Royallepage Dynasdie Mont-Royal April 2009 - Present
college marie de France September 1994 - July 1997
Bell Canada August 1985 - July 1987
BLOM Bank 1979 - 1981
Skills
Foreign Languages, Language, Intermediate Italian, Real Estate, Condos, Real Estate Investment, Luxury, Investors, Relocation, First Time Home Buyers, Selling, Buying, Residential, Home, Investment Properties, Negotiation, Single Family Homes, English, French, Leases, Residential Homes, Sellers, Waterfront, Real Estate Transactions, Real Estate Economics, Buyer Representation, Sales, Italian, Income Properties, Townhomes
Education
HEC Montréal 1982 — 1985
M.B.A, Business and International Finance
American University of Beirut 1976 — 1979
BA, Business Administration
cpf
bachelor in business administration
CN April 2012 - June 2015
TD Assurance February 2010 - January 2012
Bell Canada June 2005 - August 2009
Bell Canada July 2001 - June 2005
Gestion informatique OKA ltd. November 1996 - July 2001
Université McGill July 1995 - September 1996
Université McGill February 1989 - June 1995
Université McGill March 1985 - January 1989
Cirque du Soleil May 1984 - September 1984
Skills
Infrastructure, Software Documentation, Integration, ITIL, PMP, Project Management, Program Management, Telecommunications, Windows, Architecture, Vendor Management, Project Planning, Security, Unix, Budgets, System Deployment, Leadership, IT Management, IT Service Management, IT Strategy, PMO, MS Project, Visio, Business Process, Microsoft Project
Education
Bishop's University 1980 — 1984
Bachelor’s Degree, Major in Biology, Minors in Chemistry and Computer Science, B. Sc.
Oakville & Milton Humane Society January 2012 - Present
Millan & Associates Consulting Inc. (MACI) 2006 - Present
TMG International Inc. March 2009 - January 2014
Knightsbridge Human Capital Solutions June 2007 - December 2008
Bell Canada August 1974 - March 2005
Bell Nexxia 1999 - 2001
Stentor 1994 - 1999
Stentor 1994 - 1996
Skills
Business Development, Business Planning, Strategy, Management, Mergers, Program Management, Leadership, Marketing, Telecommunications, Sales, Human Resources, Strategic Planning, Team Leadership, Marketing Strategy, Strategic Alliances, Talent Management, Mergers & Acquisitions, Nonprofits
Education
Athabasca University 2000 — 2003
MBA, Business
Symbility Solutions July 2013 - Present
SnP Solutions Inc. May 2012 - July 2013
ASEQ July 2011 - April 2012
CI Consulting May 2010 - July 2011
Transactel/Telus International Koodo Account May 2010 - August 2010
Bell Canada May 2006 - April 2010
Bell Canada September 2003 - May 2006
Securitas Security Services USA, Inc. February 2001 - December 2003
Education
Athabasca University 2013 — 2015
Masters Business Administration (MBA)
Athabasca University 2011 — 2013
Graduated Post Bachelors' Diploma in Management
Global TESOL College 2009 — 2010
TESOL
Investment Funds Institute of Canada 2008 — 2009
Canadian Investment Funds Course
CGI November 2008 - Present
Rogers Communications February 2007 - November 2008
RCI February 2007 - November 2008
Rogers Communications 2007 - 2008
CGI 2001 - 2007
Bell Canada March 2000 - February 2002
Bell 1978 - 2000
Skills
Business Intelligence, Program Management, Customer Satisfaction, Professional Services, IT Service Management, Business Analysis, Change Management, Enterprise Architecture, Business Process, ITIL, Strategy, Team Leadership
Education
American University 2002 — 2004
Master of Science (M.Sc.), Organizational Behavior Studies
University of Toronto 1975 — 1979
Bachelor's degree
Rogers Communications December 2014 - Present
Kobo Inc. April 2013 - April 2014
Sony Mobile Communications July 2010 - April 2013
Sony Ericsson February 2009 - July 2010
Bell Aliant July 2006 - January 2009
Bell Canada January 2005 - June 2006
Cossette Communication-Marketing September 2002 - May 2004
Telus Mobility September 1999 - September 2002
BBDO May 1996 - September 1999
Ogilvy & Mather November 1994 - April 1996
Skills
Integrated Marketing, Product Marketing, Strategy, Direct Marketing, Marketing Communications, E-commerce, Mobile Devices, Marketing, Advertising, Corporate Communications, Management, Leadership, Product Development, User Experience, Public Relations, Internal Communications, Telecommunications, Media Planning, Training, Retail, Sponsorship, Budgets, Brand Architecture, International Marketing, Brand Awareness, Global Marketing, Brand Management, B2B Marketing, P&L Management, Creative Direction, Strategic Partnerships, Marketing Management, Sponsorship Activation, Marketing Strategy, Go-to-market Strategy, Business Development, Customer Acquisition, Competitive Analysis, Multi-channel Marketing, Product Management, Mobile Marketing, Program Management, Digital Marketing, Digital Strategy, Brand Development, Market Planning, Segmentation, Product Launch, B2B, Online Marketing
Education
Bishop's University 1989 — 1993
Bachelor of Business Administration, Marketing
Bishop's University 1989 — 1993
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
Secure Energy Services Inc. January 2013 - Present
SMART Technologies January 2012 - December 2012
Cortex Business Solutions February 2010 - January 2012
Long View Systems November 2008 - January 2010
Ensign Energy Services July 2008 - October 2008
Bell Canada March 2007 - July 2008
Rusalka Technologies Inc. 2002 - 2006
Studon Business Solutions 2000 - 2001
Skills
Servers, Requirements Analysis, Disaster Recovery, Virtualization, Solution Architecture, Data Center, Windows Server, Change Management, VMware, Proactive Monitoring, Hyper-V, MCSE, TOGAF, ITIL, High Availability, Active Directory, Cloud Computing, Server Architecture, System Architecture, System Administration, Citrix, Enterprise Software, Network Administration, Infrastructure, Architecture, Networking, Integration, Enterprise Architecture, IT Management, SharePoint, Architectures, Microsoft Certified...
Education
Bishop's University 1993 — 1997
DNC, Theatre, Drama, Music
Bell January 2013 - Present
Bell Canada August 2009 - December 2012
Walworthy Inc. January 1998 - November 2009
Bell Canada 2004 - 2009
Skills
OPM3, Portfolio Management, Microsoft Office, Word, Excel, PMO, Windows, Access, Outlook, PowerPoint, Risk Management, Visio, English, MS Project, Mac, Governance, Project Portfolio..., Vendor Management, Program Management, IT Governance, Strategic Planning, IT Strategy, PMP, Call Center, Management Consulting, PMBOK, IVR, VoIP, Solution Architecture, Outsourcing, Call Centers, Telecommunications, Integration, Professional Services
Education
Carleton University 1976 — 1980
Brandon University 1972 — 1976
Silver Heights 1970 — 1972
Softeem Emphasis Inc 2001 - Present
TD Waterhouse 2000 - 2001
Rogers Communications Inc. 1998 - 2000
Bell Canada 1995 - 1998
Wipro Ltd September 1990 - August 1994
Karnataka Power Corporation September 1985 - August 1990
Skills
Web Development, Business Strategy, E-business, Project Management, IT Strategy, Business Analysis, Vendor Management, Leadership, Telecommunications, Outsourcing, Process Improvement, Management Consulting, Management, Program Management, Integration, Supply Chain Management, Business Intelligence
Education
University of Waterloo 1994 — 1999
MASc
Indira Gandhi National Open University 1987 — 1992
MBA
The Institute of Cost Accountants of India 1988 — 1991
AICWA
B. M. S. College of Engineering 1980 — 1985
BE
National College 1977 — 1979
PUC
MONEXgroup November 2013 - Present
Bell Canada February 2013 - October 2013
CK Advertising Toronto October 2009 - February 2013
DYMO - Newell Rubbermaid UK September 2001 - October 2009
A W Faber Castell Germany September 2001 - October 2009
UHU GmbH &Co KG September 2001 - October 2009
Foresight Group London UK 1999 - 2001
American Express London UK 1997 - 1999
Skills
Direct Sales, Solution Selling, Sales Management, Sales, Sales Process, Account Management, Customer Retention, Sales Operations, Team Leadership, Cold Calling, Sales Presentations, Selling, Strategic Partnerships, Communication Skills, Customer Service, FMCG, CPG Sales, Key Account Acquisition..., B2B, Key Account Management, Management
Education
Humber College 2012 — 2013
Sales & Marketing, Acces Employment Centre, Toronto
Chartered Institute of Marketing London UK 1999 — 2000
Associate Member of CIM UK, Marketing
University of Lincoln 1996 — 1998
Master of Business Administration (MBA), Marketing & Business Management
Andhra University
Bachelor of Commerce (B.Com.), Business/Managerial Economics/Statistics, First Class
George Weston Limited June 2015 - Present
Bell Canada July 2010 - May 2015
Beedie School of Business at SFU September 2008 - August 2009
Education
Certified Management Accountants of Ontario 2014 — 2015
CMA Strategic Leadership Program, Accounting
University of Toronto
Certificate in Project Management
Beedie School of Business at Simon Fraser University
Bachelor of Business Administration (B.B.A.), Management Information Systems
Novelis July 2014 - Present
Post Foods January 2013 - July 2014
Dana Holding Corporation May 2010 - November 2012
Goodyear Tire & Rubber Company April 2007 - May 2010
Bell Canada May 2004 - March 2007
Biovail January 2002 - May 2004
Old Mutual South Africa February 2001 - October 2001
Kohler Packaging September 1997 - February 2001
City of Cape Town March 1996 - September 1997
Skills
Organizational..., Change Management, Talent Management, Management Consulting, Knowledge Management, Performance Management, HR Strategy, Labor Relations, Leadership Development, Coaching, Organizational Design, Executive Coaching, Mentoring, Team Building, Strategic Planning, Employee Relations, Process Improvement, Policy, Compensation, Employee Engagement, Talent Acquisition, Succession Planning, Problem Solving, HR Consulting, Organizational Change, Restructuring, Change Leadership, People Management, Human Resources, Trusted Business Partner, Deferred Compensation, Strategy, Leadership, Employee Training, Personnel Management, HRIS, Program Management, HR Policies, Management, Onboarding, Employment Law, Recruiting, Union Avoidance, Employee Benefits, Benefits Administration, Strategic HR
Education
Athabasca University 2004 — 2006
MBA, Business Administration and Management, General
University of South Africa/Universiteit van Suid-Afrika 1997 — 2000
Masters, Industrial Psychology
University of Cape Town 1991 — 1995
Bachelors (Hons), Industrial Psychology
Rogers Communications November 2014 - Present
COMsolve Inc. August 2014 - Present
Experteers Corp. April 2013 - May 2014
Bell Canada December 2012 - May 2014
VIVA April 2008 - September 2012
Vision International April 2005 - February 2008
Tareq Company August 2000 - March 2004
Skills
Quick learner,..., Innovative Problem..., Team Leader, Project Management, Communication and..., Negotiation and Planning, Business Analysis and..., Project Planning, LTE, 3G, Telecommunications, Negotiation, Business Analysis, Analysis, Management, MapInfo, UMTS, BSS, Leadership, Mobile Devices, TEMS, GSM, Wireless, WCDMA, RF, Cellular Communications, Networking, Network Optimization, Microwave, VAS, HSPA, Integration, RAN
Education
University of Toronto 2014 — 2014
Certificate of Business Analysis, Business, Management, Marketing, and Related Support Services
Kuwait University 2007 — 2012
Master of Business Administration (MBA), Finance
Kuwait University 2000 — 2005
Master's degree, Electrical Engineering / Wireless Communications
Arab Academy for Science, Technology and Maritime Transport 1996 — 2000
Bachelor's degree, Communications and Electronics Engineering
SPIRO ANZALI CORPORATION 2013 - March 2015
Behpakhsh, Behpakhsh Isfahan, Zarin Pakhsh 2009 - 2012
Bell Canada 2007 - 2009
Intrawest 2002 - 2007
Robert Half Management Resources 1999 - 2002
Skills
Analysis, Financial Analysis, Microsoft Excel, Strategic Financial..., Microsoft Office, Budgets, Financial Reporting, Accounting, Strategic Planning, Customer Service, English, Microsoft Word, Financial Planning, Variance Analysis, Research, Windows, Teaching, PowerPoint, Outlook
Education
Allameh Tabataba'i University
Bachelor's degree, Accounting and Finance
CGA-BC
Pace Level CGA, Accounting
Jesta I.S. August 2013 - August 2014
Multidev Technologies Inc. November 2010 - August 2013
Bell Canada July 2008 - October 2010
Telio & Cie June 2007 - November 2007
Mexx June 2006 - January 2007
Skills
Business Analysis, CRM, Retail, Product Management, Business Process, Business Intelligence, Team Leadership, Project Management, Marketing Strategy, Software Project..., ERP, Marketing, Product Marketing, Management, SQL, Software Implementation, Business Development, Team Management, Leadership, Process Improvement, Software Documentation, Social Media Marketing, Requirements Gathering, Requirements Analysis, Account Management, POS, Solution Selling, Telecommunications, Agile Methodologies, Product Development, Scrum, Information Technology, ERP Implementations, Multi-channel Retail, Communication, Online Retail, Warehouse Management, Retail Replenishment, Microsoft Office, Resourceful..., Creativity, Employee Training, Product Design
Education
Concordia University 2007 — 2010
Bachelor of Commerce (BCom), Marketing
Auckland University of Technology 2010 — 2010
Business Exchange Program
College Marie de France
French Baccalaureate, Pure Science
Bell Business Markets August 2015 - Present
Bell Canada June 2010 - July 2015
AIESEC January 2010 - January 2013
Ryerson University September 2010 - July 2011
IFDS December 2009 - May 2010
Skills
Teamwork, Team Leadership, Customer Service, Microsoft Office, Public Speaking, Time Management, Leadership Development, Business Analysis, Salesforce.com, Sales, Project Management, Non-profits, PowerPoint, Nonprofits, Analysis, Management, Leadership, Business Development, Microsoft Excel, Recruiting
Education
Brandeis University 2013 — 2014
Master of Science (MS), Project Management
Ryerson University 2008 — 2013
Bachelor's degree, Public Administration
Northern Secondary School 2004 — 2008
OSSD, High School/Secondary Diplomas and Certificates
Manulife Financials September 2015 - Present
Precima, Inc. February 2015 - September 2015
Jardine Lloyd Thompson Canada August 2013 - December 2014
Bell Canada 2002 - 2013
Skills
Microsoft SQL Server, ASP.NET, BI Tools, QlikView Development, NPRINTING, SOA, SQL, Systems Analysis, Data Modeling, Oracle SQL, Business Requirements..., Integration, Business Analysis, SDLC, Business Intelligence, Software Development, Requirements Analysis, Oracle, Web Applications, SSRS, Telecommunications, Cross-functional Team...
Education
Ateneo de Manila University
Units, MSCS
Tohoku Daigaku, Sendai, Japan
Individualized Computer Training
University of the Philippines
BSEE, Digital Design
Hillfort Venture Management January 2013 - Present
Garibaldi Capital Advisors October 2013 - Present
Regimen Capital Partners February 2014 - May 2014
Bell Canada January 2012 - December 2012
Bell Canada January 2011 - December 2011
Bell Canada May 2009 - December 2010
IBM March 2008 - April 2009
IBM Canada Ltd. December 1996 - March 2008
MDA April 1995 - November 1996
Skills
Strategy, Business Development, Management, Leadership, Sales Operations, Telecommunications, Entrepreneurship, Sales Management, Sales, Operations Management, Finance, Portfolio Management, Strategic Partnerships, Cross-functional Team..., Vendor Management, Managed Services, Product Marketing, Channel, Professional Services, Business Strategy, SaaS, Start-ups, Go-to-market Strategy, Solution Selling, Team Leadership, Outsourcing, Integration, Enterprise Software, Product Management, Cloud Computing, CRM, Management Consulting, Business Alliances, Business Analysis, Mergers & Acquisitions, Competitive Analysis, Consulting, Executive Management, Change Management, Strategic Planning
Education
York University - Schulich School of Business 2012 — 2013
Master of Business Administration (MBA)
Northwestern University - Kellogg School of Management 2012 — 2013
Master of Business Administration (MBA)
Canadian Forces College 2010 — 2010
Diploma, Canadian Security Studies
Boston University - School of Management 2006 — 2006
Certificate, Executive Leadership
Harvard Business School 2003 — 2003
Certificate, General Management
University of Victoria 1991 — 1994
BA, Economics & Political Science, Double Major
hybris software (An SAP Company) November 2014 - Present
OpenText August 2012 - October 2014
Samsung Electronics 2010 - June 2012
Intelligent Mechatronic Systems June 2009 - June 2011
Bell Canada February 2009 - February 2010
Samsung Electronics Brazil October 2006 - October 2008
Zygo Corporation May 2001 - October 2006
Skills
Testing, Agile Methodologies, Test Automation, Software Quality..., Quality Assurance, Test Planning, Software Design, Python, XML, Regression Testing, JIRA, C++, C, Linux, SQL, Product Development, System Testing, Programming, Scrum, Java, Software Development, SDLC, Automation, Agile, Windows, Six Sigma, C#, Visual Basic, TCP/IP, Test Cases, MySQL, Microsoft Office, Quality Center, Documentation, Systems Engineering, Perl, QTP, Manufacturing, Problem Solving, Troubleshooting, Black Box Testing, Test Strategy, Requirements Analysis, User Acceptance Testing, VSS, Software Engineering, Visual Studio, .NET, Unit Testing, Web Applications
Education
Indiana University South Bend 1997 — 2000
Computer Science
Andrews University 1996 — 1997
Computer Science
McGill University
Ridge Rock Consulting Incorporated September 2014 - Present
Bell Canada January 2013 - June 2014
Bell Canada February 2012 - December 2012
Bell July 2011 - February 2012
IBM Canada Ltd. January 2011 - June 2011
IBM Canada Ltd. 2008 - 2011
IBM Canada Ltd. 2006 - 2008
IBM Canada Ltd. 2004 - 2005
IBM Canada Ltd. 2003 - 2003
IBM Canada Ltd. 2002 - 2003
Skills
Telecommunications, Wireless, Call Center, Customer Experience, VoIP, Vendor Management, Business Case, IP, Managed Services, Project Management, Unified Communications, Program Management
Education
Athabasca University 2013 — 2014
Post-Baccalaureate Diploma in Management
Athabasca University 2013 — 2015
Master of Business Administration (M.B.A.)
Amdocs January 2014 - Present
Amdocs May 2010 - Present
Amdocs June 2008 - April 2010
Amdocs Canadian Managed Services, Inc. 2002 - August 2008
Bell Canada 2001 - 2003
Skills
Integration
Education
Bar-Ilan University 1999 — 2001
M.sc, Computer Science
Bar-Ilan University 1994 — 1997
B.sc, Computer Science & Mathematics
Bell January 2014 - Present
Bell Canada December 2009 - January 2014
Bell Canada January 2007 - December 2009
Skills
Access Control, Corporate Security, Physical Security, Security Management, Security Operations, Security, Risk Assessment, Program Management, Security Audits, Vulnerability Assessment, Incident Management, Private Investigations, Surveillance, Asset Protection, Executive Protection, Operational Planning, Security Clearance, Protection, Security Awareness, Project Planning, Crisis Management, Business Continuity, Information Security..., CCTV, Fraud, Emergency Management, Investigation, Business Continuity..., Risk Analysis, Computer Forensics, Security Policy, Risk Management, Information Security, ISO 27001, Intrusion Detection, Computer Security
Education
Bishop's University 1992 — 1993
Microsoft May 2013 - Present
Bell Canada October 2005 - September 2012
Microsoft January 2003 - August 2005
Sprint March 1994 - May 2003
Skills
Customer Experience, Sales, Account Management, Sales Management, Customer Satisfaction, Call Centers, Management, Strategy, CRM, Training, Telecommunications, Team Building, Program Management, Selling, Retail, New Business Development, Marketing
Education
American University of Beirut 1989 — 1993
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
Revenu Québec September 2013 - Present
RM Response Marketing (Hydrosolution, AXA, IDS the colour copier company...) May 2010 - July 2013
ROGERS COMMUNICATIONS INC MONTREAL CANADA May 2005 - December 2009
VOXDATA MONTREAL CANADA March 2003 - April 2005
BELL CANADA February 2003 - April 2005
GROUPE VERSPIEREN PARIS FRANCE February 1997 - January 2003
Barclays Bank PARIS FRANCE March 1993 - January 1997
GKN SECURITIES INC NEW YORK CITY USA January 1992 - January 1993
Skills
Team Management, Telemarketing, Project Management, Management, Business Development, Sales, French, Leadership, Marketing, Microsoft Excel, Insurance, Data Analysis, CRM, Training, Strategy, Market Research, Recruiting, Coaching, Competitive Analysis, B2B, Customer Retention, Marketing Strategy, Business Analysis
Education
McGill University 2008 — 2009
Certificate, Project Management
PARIS VIII 1990 — 1995
Bachelor, Business Administration, Marketing
Baruch College, City University of New York (CUNY) 1992 — 1993
MBA participant of, Marketing and Administration
Bell Canada July 2012 - April 2015
Bell Canada January 2011 - June 2012
Bell Canada December 2008 - January 2011
Bell Canada November 2005 - December 2008
Bell Canada October 2005 - December 2008
Sprint Canada Inc. 1999 - 2004
Sprint Canada April 1996 - April 1999
Skills
VoIP, Telecommunications, IP, Routing Protocols, Unified Communications, Cisco Wireless, Aruba Wireless, MPLS, DMVPN, Switching, WAN, Network Design, Solution Selling, Cisco Technologies, LAN-WAN, Ethernet, Managed Services, Telephony, Direct Sales, Wireless, Professional Services, QoS, SIP, Network Architecture
Education
Bishop's University
Computer Science
Champlain College
Pure and Applied Science
Nextech, Inc. May 2007 - Present
FairPoint Communications 2008 - 2009
Cap Gemini May 2007 - September 2007
Sprint December 2006 - April 2007
NexTech Inc. March 2005 - December 2006
Puerto Rico Telecom August 2006 - September 2006
Bell Canada March 2006 - August 2006
Patni Computer Systems September 2004 - March 2005
Nuvox Communications September 2004 - February 2005
Verizon February 2003 - August 2003
Skills
Oracle, Telecommunications, Data Cleaning, Change Control, Program Management, Integration, Business Analysis, Databases, Business Process, Software Documentation, Operations Management, Management, Testing, Leadership, CRM, Requirements Analysis, Consulting, Analysis, Project Management, Enterprise Software
Education
Baylor University 1994 — 1998
BA
Sterling College 1992 — 1996
Lorena High School 1988 — 1992
CECI August 2012 - March 2013
iMetrik Solutions Inc. 2012 - 2013
Land and Sea Video August 2011 - April 2012
ACN Canada February 2010 - December 2010
Videotron October 2008 - September 2009
Allstream March 2008 - June 2008
Bell Canada December 2006 - February 2008
OZ Communications September 2006 - December 2006
OZ Communications March 2006 - September 2006
Rogers Communications October 2005 - April 2006
Skills
Telecommunications, Mobile Applications, Software Development, Customer Service, Mobile Devices, Web Project Management, Software Project..., Billing Solutions, Billing Mediation, Telecommunications..., Billing Systems, Information Technology, Agile Methodologies, Scrum
Education
Bishop's University 1988 — 1992
BA, Maj Psychology/Geo Min. Business
Pet Valu January 2010 - Present
Bell Mobility October 2007 - January 2010
Bell Canada 2007 - 2010
Cookson Electronics 1996 - 2003
Skills
Financial Analysis, Financial Modeling, Project Planning, Budgets, Forecasting, Variance Analysis, Analysis, Financial Reporting, Internal Controls, Cash Flow, Managerial Finance, Business Strategy, Auditing, Business Planning, Process Improvement, Business Analysis, Strategic Financial..., Team Leadership, Due Diligence, SAP, Finance, Accounting, Pricing, Business Process...
Education
CMA 2007 — 2009
CMA
York University - Schulich School of Business 2004 — 2006
MBA, Finance
Anna University
B.Eng, Chemical Engineering
Purolator Inc. June 2005 - Present
Bell Canada November 2000 - December 2004
Ogilvy & Mather November 1997 - February 2000
Greg Hoyos Advertising - Barbados 1995 - 1996
Skills
Brand Awareness, Branding & Identity, Corporate Branding, Advertising, Brand Management, Brand Architecture, Marketing Communications, Strategic Communications, Integrated Marketing, Online Marketing, Employer Branding, Strategy, Direct Mail, Marketing, Project Management, Newsletters, Cross-functional Team..., B2B, Creative Direction, Direct Marketing, Lead Generation, Management, Product Marketing
Education
Bishop's University 1989 — 1993
Bachelor of Business Administration
Ted Rogers School of Management, Ryerson University August 2007 - Present
Anton Consulting 1993 - Present
Ingram Micro April 2001 - July 2007
Rogers Wireless December 1999 - April 2001
Rogers Wireless April 1998 - December 1999
Rogers Wireless February 1997 - April 1998
Bell Canada March 1996 - February 1997
Bell Canada December 1994 - March 1996
Skills
Product Marketing, Competitive Analysis, Strategy, Market Research, Marketing Strategy, Marketing Communications, Cross-functional Team..., Product Development, Management, Product Management, Business Planning, Integrated Marketing, Strategic Planning, Marketing, Business Development, Forecasting, Team Management
Education
University of Manchester - Manchester Business School 2007 — 2014
DBA
Ivey Business School at Western University 1992 — 1994
MBA
Ryerson University - Ted Rogers School of Management 1988 — 1992
BBM
Aviva Canada October 2009 - Present
Aviva Canada August 2007 - September 2009
Bell Canada July 2005 - August 2007
Accenture July 1997 - June 2005
PRICEWATERHOUSECOOPERS May 1996 - June 1997
College of Physicians and Surgeons of Ontario April 1992 - March 1996
Statistics Canada February 1991 - March 1992
Skills
Integration, Business Process..., Change Management, Project Management, Process Improvement, Business Relationship..., Strategic Vision &..., Cross-Cultural Team..., Waterfall, Iterative,..., P&C Insurance, Technology Solution...
Education
Athabasca University 2013 — 2016
Master of Business Administration (M.B.A.), Strategy and Technology
Ryerson University 1991 — 1996
Bachelors, Information Systems Management
Mahatma Jyotiba Phule (MJP) Rohilkhand University 1987 — 1990
BA, History, Political Science
Agricorp September 2012 - Present
ParthoTechnologies April 2012 - October 2012
Lowes October 2011 - April 2012
aMind Solutions January 2011 - October 2011
Abbott Laboratories May 2010 - October 2010
Cancer Care Ontario September 2009 - May 2010
Harris Corporation June 2008 - September 2009
Capgemini October 2007 - June 2008
Bell Canada September 2006 - April 2007
Pernod Ricard 2007 - 2007
Skills
Siebel, Business Intelligence, Solution Architecture, Requirements Analysis, OBIEE, Databases, Cloud Computing, Business Process, Business Analysis, Software Project..., Microsoft SQL Server, SDLC, Unix, CRM, Oracle, Linux, PL/SQL, Enterprise Architecture, Integration, Software Development, Data Warehousing, Business Requirements, IT Strategy, Data Migration, SaaS, Testing, ERP, Outsourcing, Project Delivery, Enterprise Software, Architectures, SOA, Consulting, Requirements Gathering, Performance Tuning, ETL, Salesforce.com
Education
Aspen University 2008 — 2010
MBA PM, (Project Management)
Henry Ford Community College 1996 — 1999
Information Technology
Maharashtra College of Pharmacy, Nilanga 1989 — 1994
Bell Canada May 2010 - Present
TELUS June 2006 - May 2010
CGI 2001 - 2006
JNE Automation 1998 - 2000
Skills
SDLC, Requirements Analysis, Solution Architecture, PMP, Integration, Business Analysis, Telecommunications, IT Strategy, Software Project..., Requirements Gathering, Project Delivery, Enterprise Architecture, PMO, Project Portfolio..., Vendor Management
Education
Athabasca University 2005 — 2009
MBA
McGill University 1993 — 1997
B. Eng., Electrical
Bell Canada 2005 - Present
Bell ICT Outsourcing Solutions January 2005 - Present
Cognos, an IBM Company 2001 - 2005
Magardi February 2000 - February 2001
MDS Aero Support Corporation 1997 - 2000
Skills
SQL Tuning, Oracle RAC, Data Modeling, Oracle, Replication, Security, Performance Tuning, Solaris, Unix, CISSP, Databases, Database Design, Database Administration, Data Warehousing, Disaster Recovery, Integration, Requirements Analysis, Enterprise Architecture, Linux
Education
Athabasca University
Bachelor of Arts (B.A.), Information System Major
SUNY Potsdam
Bachelor of Arts (B.A.), Sociology/Psychology
Bell Canada June 2005 - Present
Shabakah Net August 1998 - August 2000
Skills
Operations Management, Telecommunications, Solaris 8/9/10, Backup Solutions, Change Management, Server Administration, Mail Server, RADIUS, QIP, DNS, Sun One LDAP, RHEL, DHCP, Ironport, Sun, Spam Filtering, Jumpstart, CNR, Solaris, IP, Cisco Technologies, Unix, CCNA, Network Architecture, Network Design, BGP, Data Center
Education
Aligarh Muslim University 1993 — 1997
Bachelor in Engineering, Computers
Aligarh Muslim University 1990 — 1992
Senior Secondary, Physics, Chemistry, Maths
Grace Ling Liang English School 1988 — 1990
Class X
Ling Liang English High School 1977 — 1988
Grade 8
Bell Canada March 2015 - Present
TD December 2011 - December 2014
IBM Canada Ltd. 2010 - 2012
Bell Canada 2006 - 2009
CGI 2005 - 2006
Skills
Quality Center, User Acceptance Testing, Software Quality..., Test Cases, Regression Testing, Test Planning, System Testing, System Integration..., Functional Testing, Test Estimation, SQL, Integration Testing, Agile Methodologies, QTP, Test Management, SDLC, JIRA, Quality Assurance, Requirements Analysis, Web Testing, Test Execution, LoadRunner, Black Box Testing, Testing, Defect Tracking, Manual Testing, Requirements Gathering, Waterfall, Performance Testing, Test Strategy, End-to-end Testing, Test Automation, Requirements..., Scrum, Bug Tracking, Business Requirements, Integration, RUP, Web Applications, WinRunner, Unix, HP QTP, HP Quality Center
Education
Belaruski Dzjaržauny Universitet Informatyki i Radyjoelektroniki
Bell Canada 2008 - Present
Bell TV 2003 - 2008
Skills
Telecommunications, C, VoIP, Call Center, Customer Experience, Process Improvement, Performance Management, Contact Centers, Change Management, Operations Management, Management, Cross-functional Team..., Coaching, Strategic Planning, Customer Satisfaction, Call Centers, Team Leadership, Analytics, Business Strategy, Project Management, Vendor Management, Business Process..., Strategic Partnerships, Outsourcing, Business Analysis, Team Management
Education
Athabasca University 2007 — 2009
Master of Business Administration (MBA)
Queen's College
Business Administration and Management, General
Shaw Communications 2009 - Present
Meteor 2007 - 2009
Bell Canada 2005 - 2007
Portal software 1998 - 2000
Skills
Singl.eView, Business Analysis, Telecommunications, Oracle, Unix, Requirements Analysis, Integration, Business Process, Business Intelligence, SQL, Data Migration, Software Development, Databases, Team Management, Team Leadership, Requirements Gathering, PL/SQL, SOA, Systems Analysis, Agile Methodologies, Project Delivery, Software Project..., Enterprise Architecture, Solution Architecture, Unix Shell Scripting, Billing Systems, Web Services, Telecommunications..., Perl, Java, HP-UX, Telco
Education
Beijing University of Posts and Telecommunications 1991 — 1995
B Sc, Computer Science
OANDA January 2009 - Present
NewStep Networks December 2002 - December 2008
Bell Canada June 1998 - December 2002
NCC (Elron Telesoft). February 1995 - May 1998
ECI Telecom February 1992 - January 1995
Education
Belarusian State University 1985 — 1991
CentriLogic May 2015 - Present
Bell Canada February 2014 - Present
Bell Canada June 2010 - February 2014
Geminare Inc. September 2008 - June 2010
Q9 Networks January 2006 - August 2008
Toshiba of Canada Limited April 2003 - December 2005
Hewlett-Packard December 2000 - January 2003
Skills
Solution Selling, New Business Development, Managed Services, Account Management, Cloud Computing, Strategic Planning, Data Centre Strategy
Education
Queen's University 2010 — 2010
MBA, MBA
Bloomsburg University of Pennsylvania 1995 — 1999
B. Sc., Business Administration
Huawei Canada April 2008 - May 2011
Bell Canada March 2001 - March 2008
Beijng SucInfo Consulting Ltd January 1998 - January 2001
Motorola Electronics Ltd. June 1996 - January 1998
Canada Glenayre Electronics Inc June 1994 - June 1996
Education
Beijing University of Posts and Telecommunications 1988 — 1992
Bachelar's, Telecommunication
Metrolinx/GO Transit November 2009 - Present
Myron Manufacturing September 2005 - April 2009
Minacs 1999 - 2002
Rogers 1995 - 1998
Bell Canada 1994 - 1995
Skills
Strategy, Leadership, Outsourcing, Management, Process Improvement, Call Centers, Sales, Human Resources, Sales Management, Budgets, Contact Centers, Telemarketing, Time Management, BPO, Customer Experience, Account Management, Customer Retention, B2B, Customer Satisfaction, Direct Sales
Education
Arizona State University
Bachelor of Arts (B.A.)
Cisco March 2012 - Present
Cisco March 2010 - March 2012
Cisco Systems 2003 - 2010
Cisco Systems 1999 - 2003
Newbridge Networks 1997 - 1999
Bell Canada 1989 - 1997
Gandalf Data Inc 1985 - 1989
Skills
QoS, Go-to-market Strategy, Telepresence, Ethernet, Routing, IP, Cisco Technologies, MPLS, TCP/IP, Service Providers, Cloud Computing, Carrier Ethernet, Product Management, Network Architecture, Product Lifecycle..., Unified Communications, Video Conferencing, Network Design, VoIP, Wireless, SNMP, SIP, Networking
Education
Algonquin College of Applied Arts and Technology 1981 — 1984
Handysoft LTD February 2014 - Present
EICO Inc. March 2011 - Present
Handysoft Ltd. January 2010 - March 2011
Laborie Medical Technologies July 2009 - December 2009
Bell Canada October 2008 - June 2009
McMaster University September 2006 - September 2008
Skills
C++, JavaScript, MySQL, PHP, C#, Microsoft SQL Server, Objective-C, HTML, Xcode, Cocoa, C, Java, Linux, XML, Web Services, Software Development, SQL
Education
McMaster University 2006 — 2008
Master of Science (M.Sc.), Chemical Engineering
Beijing University of Chemical Technology 2002 — 2006
Bachelor, Polymer
TELUS April 2015 - Present
TELUS May 2012 - April 2015
National Bank of Canada March 2011 - April 2012
Desjardins Immigrant Investor Program April 2009 - March 2011
Vimba Inc. 2006 - 2011
Bell Canada April 2007 - December 2008
Fabasoft January 2006 - January 2007
Austrian Embassy, Commercial Section 2004 - 2004
Aifos 2004 - 2004
Kuehne + Nagel 2002 - 2002
Skills
Change Management, Strategy, Management, Training, Training Facilitation, Coaching, Team Facilitation, Sustainable Business, Environmental Awareness, Environmental Consulting, Program Management, Process Improvement, Marketing Strategy, Market Research, Six Sigma, Project Management
Education
Université de Sherbrooke 2011 — 2013
Master, Environment
Université de Sherbrooke 2009 — 2012
Graduate diploma in environmental management (DGE)
Beijing Foreign Studies University 2005 — 2005
Chinese language and culture
IMC University of Applied Sciences Krems 2001 — 2005
Master, Export-Oriented Management EU-ASEAN-NAFTA
NEOMA Business School 2003 — 2004
Double Degree, International Business
Spanish classes
Université de Montréal
Chinese language
FCV Interactive April 2013 - Present
Qualcomm August 2011 - April 2013
Bell Canada October 2007 - October 2008
Skills
Test Planning, Microsoft SQL Server, User Acceptance Testing, Testing, Quality Assurance, Regression Testing, Test Cases, Manual Testing, Test Automation, Software Quality..., Web Applications, Performance Testing, System Testing, Bugzilla, JIRA, SDLC, Agile Methodologies
Education
Beijing Institute of Technology
Master and Bachelor, Computer Science
Bell Canada August 2005 - Present
Bell Sympatico May 2004 - July 2005
Bell Sympatico July 2003 - May 2004
Education
Belarussian State University 1996 — 1998
MS, Management of Technology
Belarusian State University 1987 — 1993
Engineer mathematician, Mathematics, Computer Science, Microelectronics
Desjardins May 2011 - Present
National Bank of Canada May 2009 - May 2011
Bell Canada December 2007 - October 2008
Bell Canada September 2004 - December 2007
Bell Canada February 2000 - August 2004
Skills
Business Process..., Portfolio Management, Project Portfolio..., PMO, PMP, Telecommunications, Change Management, Governance, IT Strategy, Project Delivery, Vendor Management, Strategy, Strategic Planning, IT Management, Business Case, Process Improvement, Team Leadership, Business Requirements, Management
Education
Queen's University 2006 — 2006
Executive leadership program, School of Business
The George Washington University 1999 — 2001
Master's certificat, Project Management
Bishop's University 1988 — 1991
Bachelor's degree, Economics
Monkeynastix Milton July 2012 - Present
Bell Canada October 2011 - July 2012
Bell Canada April 2010 - September 2011
Bell August 2007 - April 2010
Bell Mobility September 2006 - August 2007
Bell Mobility April 2004 - April 2006
Bell Mobility May 2003 - April 2004
Bell Mobility April 2001 - May 2003
Skills
Marketing Strategy, Product Marketing, Marketing Management, Sales Presentations, Retail Marketing, Retail Sales Experience
Education
Athabasca University 2004 — 2012
Business Marketing, Management, Marketing Management
Fanshawe College 2001 — 2002
Business Administration, Marketing Management
Fanshawe College 1999 — 2001
Business, Marketing
Retired April 2015 - Present
Bell April 2013 - March 2015
Bell Canada March 2011 - April 2013
Bell Canada December 2005 - March 2011
Bell Canada 1995 - 2005
Skills
Call Center, Call Centers, Telecommunications, Quality Assurance, Vendor Management, Customer Experience, Wireless, Business Analysis, Change Management
Education
George Washington 1999 — 2002
Masters Certificate, Project Management
Algonquin College of Applied Arts and Technology 1990 — 1995
Business Studies, Marketing
Bell Canada 2009 - Present
GSK 2000 - 2009
General Electric Lighting 1997 - 2000
Skills
5S, Change Management, Statistics, Business Process..., Operational Excellence, Process Engineering, Project Management, Six Sigma, Cross-functional Team..., Manufacturing, Process Improvement, Continuous Improvement, Lean Manufacturing, Value Stream Mapping, Quality Management, Kanban, Training, Coaching, Program Management, Business Transformation
Education
Aston University 1985 — 1990
B.Eng., Mechanical Engineering
Bell September 2013 - Present
Bell October 2011 - September 2013
Bell Canada November 2008 - October 2011
Bell Canada December 2007 - October 2008
BCE Nexxia a division of Bell Canada March 2003 - November 2007
BCE Nexxia a division of Bell Canada November 1999 - March 2003
RBC May 1996 - November 1999
Skills
Sales, Business, Forecasting, Telecommunications, Customer Experience, Customer Satisfaction, VoIP, Wireless, Team Leadership, Team Management, Business Relationship..., Financial Analysis, Financial Reporting, Contract Management, Service Delivery, Service Management, Cross-functional Team..., Business Analysis, CRM, Vendor Management, Account Management, Management, Business Planning, Enterprise Software, Solution Selling, Cloud Computing, Managed Services, Sales Process, Strategic Partnerships, Customer Retention, Strategy, Business Process..., Product Management, Mobile Devices, Sales Operations, Business Development, Unified Communications, Outsourcing, Direct Sales, Professional Services, Program Management
Education
Heriot-Watt University 2000 — 2015
MBA, MBA
Bishop's University 1990 — 1994
HBA, Geography, History, General Arts Honours Degree
Queen Elizabeth Park 1986 — 1990
High School, High School
Bell Canada January 2012 - Present
Integra Max Telecom January 2012 - Present
Angulo Stehouwer Group ASG 2009 - Present
ASG January 1996 - Present
Skills
Wireless, Telecommunications, IP, C++, Testing, ITIL, Troubleshooting, Java, WAN, VoIP, Team Leadership, Cisco Technologies, Unified Communications, Integration
Education
Athabasca University 2004 — 2010
Master of Science, Information Technology
DeVry University 1996 — 2000
B. Sc, Electronics Engineering Technology
High School Teacher 1979 — 1984
High School and Teaching Technician
RBC Royal Bank July 2010 - Present
RBC 2010 - Present
Saudi Business Machines October 2008 - April 2010
TD Canada Trust October 2007 - September 2008
Bell Canada April 2007 - September 2007
JP Morgan Chase Bank August 2004 - March 2007
Wachovia Bank February 2002 - July 2004
Lucent Technologies September 2000 - January 2002
Education
Andhra University
M.Com, Accounting & Commerce, Taxation
Shell Canada July 2008 - Present
Bell Canada July 2005 - June 2008
Skills
Talent Acquisition, Performance Management, Change Management, Organizational..., Organizational Design, Talent Management, Succession Planning, Workforce Planning, Employee Engagement, Coaching, Personnel Management, Human Resources, Organizational..., Employee Relations, HR Consulting, Leadership, Team Leadership, Management, Deferred Compensation, Executive Coaching
Education
Athabasca University 2002 — 2005
MBA, Human Resources, Business Strategy
University of Manitoba 1992 — 1994
Bachelor of Arts (B.A.), Psychology
Bell June 2015 - Present
Bell Canada January 2011 - Present
Bell Canada November 2009 - December 2010
Education
Mount Royal University 2008 — 2009
Advanced Cert., Computer Science
Amberton University 2005 — 2007
MBA, Strategic Leadership
University of Texas at Arlington 2000 — 2004
BBA, Operations Management
Bell Canada August 2000 - Present
Education
Algonquin College of Applied Arts and Technology 2002 — 2005
Project Management Certificate
University of Ottawa 1992 — 1995
Bachelor of Business Administration (B.B.A.)
Bell Canada February 2010 - Present
Phocus Contact Solutions February 2006 - February 2010
Protocol Integrated Direct Marketing February 2004 - January 2006
Protocol Integrated Direct Marketing 2000 - 2004
Skills
Call Center, Customer Experience, Contact Centre, IVR, Workforce Management, CTI, Avaya, Telecommunications, Call Recording, Genesys, Contact Centers, Call Logging, Telephony, Call Centers, ACD, Enterprise Software, Professional Services
Education
Bishop's University 1988 — 1992
Marianopolis College 1986 — 1989
DEC, Business Administration and Management, General
CN Investment Division August 2002 - Present
Bell Canada November 1997 - July 2002
RBC Capital Markets October 1993 - November 1997
Skills
Project Finance, Fixed Income, Financial Analysis, Valuation, Portfolio Management, Derivatives, Financial Modeling, Asset Managment, Equities, Investments, Corporate Finance
Education
Boston College - Wallace E. Carroll Graduate School of Management 1992 — 1993
MSc, Finance
Bishop's University 1986 — 1989
BBA, Finance and Economics
bcs 1979 — 1985
high School
Daniel Fournier December 2009 - Present
Bell Canada 1976 - 2007
Education
1974 — 1976
B. Admin, Management
Saco Solutions Inc. March 2013 - Present
2Keys Security Solutions October 2010 - March 2013
Bell Canada 2007 - 2009
Bell Canada 2005 - 2007
xwave A Bell Aliant Company 2002 - 2005
Zim Technologies Co 2001 - 2002
Quick Com Inc. 2000 - 2001
PICKSat Inc. 1999 - 2000
ZAKSat WLL 1997 - 1999
Skills
Start-ups, Professional Services, Management, Leadership, Managed Services, Security, Solution Selling, Strategic Planning, Cloud Computing, Telecommunications, Product Management, Team Leadership, Integration, Information Security, Identity Management, Strategic Partnerships, SaaS, Executive Management, Sales, Enterprise Software
Education
Athabasca University
Executive Management Program, IM/IT Management
St. Francis Xavier University
Bachelors, Business Administration, Accounting
University of Ottawa
Masters, Administration
University of Toronto
Bachelors, Education
Peel District School Board February 2006 - Present
Bell Canada May 2005 - February 2006
Education
Ryerson University 2004 — 2005
Master's degree, Computer Networks
Beijing Institute of Technology 1995 — 1999
Bachelor's degree, Electrical and Electronics Engineering
Bell Canada November 2014 - Present
Ornge February 2014 - November 2014
Puretracks Inc, a division of Mood Media Entertainment Ltd March 2008 - 2013
Indigo Books & Music Inc December 2007 - February 2008
CIM Ltd (Consumer Impact Marketing Limited- Data Services) November 2006 - November 2007
Loblaw Companies Limited September 2006 - November 2006
INTRIA Items Inc (Associated with CIBC Bank) May 2005 - August 2006
Information dynamics Pvt Ltd March 2004 - April 2005
Navo Infotech Pvt Ltd with Compros Inc USA January 2002 - February 2004
Skills
T-SQL, Microsoft SQL Server, Database Administration, Databases, Database Design, Software Development, ETL, SSIS, XML, ASP.NET, WCF, Requirements Analysis, Software Documentation, .NET, Informatica, Web Services, Crystal Reports, Oracle, Business Intelligence, SQL, Windows Server, Data Modeling, SDLC, Cognos, ASP, SSRS
Education
Haadi Academia Inc. Toronto 2013 — 2013
Cognos 8 BI Reporting and Administration, Business Intelligence, Certificate
Victoria International College of Business and Technology,Toronto
SQL Server 2005 DBA Hands-on and Certificate Training, Computer Science
Acend Corporate Learning
Implementing and Maintaining Microsoft SQL Server 2005 Reporting Services, Computer Science
Software Solutions Integrated Ltd
Diploma in Data warehouse (Informatica / Cognos Power play)
Madurai Kamaraj University
Post Graduate Diploma in Computer Application, Computer Science
Software Solutions Integrated Ltd
Oracle Application
Bharathidasan University
Master's degree
Bell Canada August 2009 - Present
TELUS March 2009 - August 2009
Tata Consultancy Services August 2006 - February 2009
Tata Consultancy Services July 2003 - August 2006
Skills
SDLC, Requirements Analysis, Requirements Gathering
Education
Bharathiar University 1999 — 2003
B.E., Information technology
Pharmacie Jean Coutu September 2013 - Present
Mosaic Sales Solutions April 2013 - Present
Mosaic Sales Solutions February 2011 - Present
LAUNCH! January 2011 - Present
Influence Marketing August 2008 - Present
Bluesfest 2011 - 2014
Quantum January 2009 - August 2009
Bell Canada August 2000 - December 2008
Skills
Customer Service, Customer Relations, Promotions, Social Media Marketing, Social Media, Sales Support, Web Design, Philanthropy, Merchandising, Marketing Communications, Marketing Strategy, Public Relations, Teamwork, Marketing, Management, Social Networking, Sales Operations, Advertising, Time Management, Brand Awareness, Marketing Research, Retail, Relationship Marketing, Online Marketing, Facebook, Market Research, Trade Shows, Event Planning, Sponsorship
Education
Algonquin College of Applied Arts and Technology 2009 — 2012
Diploma, Business Marketing
Algonquin College of Applied Arts and Technology 2009 — 2011
Diploma, Small & Medium Enterprise Management
Bell Canada November 2003 - Present
Bell Canada November 2009 - March 2010
Skills
Cisco Technologies, IP, Telecommunications, Juniper, VoIP, Telephony, DSL, Wireless, Avaya, Unified Communications, Cabling, LAN-WAN, Switches, Computer Network..., MPLS, WAN, Fiber Optics, Network Design, Customer Experience, Routers, Frame Relay, Provisioning, Wireless Networking, TCP/IP, Troubleshooting, Ethernet, ATM networks, Managed Services, TDM, Broadband, QoS, Network Architecture, Optical Fiber, SIP, T1, HSPA, VPN, Routing, IP PBX, OSPF, BGP, Telecommunication..., EIGRP, Voice Mail, Call Center, ACD, IVR, CCNA, Video Conferencing
Education
Algonquin College of Applied Arts and Technology 2001 — 2004
Enterprise Network Specialist, Enterprise Network Specialist--Information Systems Security
Public Services Health & Safety Association October 2011 - October 2011
Bell Canada December 2010 - February 2011
Telecommunications Services of Trinidad and Tobago Ltd. November 2007 - September 2010
Telecommunications Services of Trinidad and Tobago Ltd. September 2004 - November 2007
Telecommunications Services of Trinidad and Tobago Ltd. April 2000 - August 2004
Telecommunications Services of Trinidad and Tobago Ltd. July 1999 - April 2000
Skills
Human Resources, SAP, Pension and Benefits, Customer Service, Time Management, Employee Relations, Internet Troubleshooting, Supervisory Skills, Telecommunications...
Education
Anglia Ruskin University 2003 — 2006
Bachelor's Degree, Business Management
Bell Canada March 1999 - Present
Professional Musician January 1990 - Present
Skills
Music Education, Music, Band, Music Theory, Music Industry, Composition, Music Production, Classical, Teaching, Songwriting, Studio Recording, Recording, Songs, Musicians, Orchestral Music, Musical Theatre, Microsoft Office, Rock, Concerts, Editing, Social Media, Piano, Music Publishing, Bands, Jazz
Education
Berklee College of Music 1980 — 1985
Performance and Composition, Music performance and jazz composition and arranging, A
Algonquin College
Web Design Certificate, Web Design
Bell Canada September 2008 - Present
Skills
Telecommunications, Vendor Management, Wireless, Unified Communications, Cisco Technologies, VoIP, Networking, Switches, Solution Selling, Telephony, Cross-functional Team..., Call Centers, Data Center, Cabling, WAN, New Business Development, Avaya
Education
Algonquin College of Applied Arts and Technology
Alberta Health Services December 2011 - Present
Global Raymac Surveys Inc April 2011 - December 2011
Mark's Work Wearhouse, Ltd April 2005 - June 2010
Bell Canada 2003 - 2005
Rockin' Rosies Entertainment, Inc. 2001 - 2003
TELUS Communications 1976 - 2001
Skills
Vendor Management, Team Leadership, Telecommunications, Customer Service, Leadership, Account Management, Sales, Integration, Process Improvement, Change Management, Business Analysis
Education
Arizona State University 1988 — 1988
Services Marketing Institute
Southern Alberta Institute of Technology 1982 — 1983
Telecommunication Electrician, AGT (Telus) Apprenticeship Program Graduate
Bell Canada December 2012 - Present
Bell Canada October 2010 - November 2012
TD Wealth Management August 2010 - December 2010
Dundee Wealth Management October 2008 - August 2010
National Bank Financial May 2007 - September 2008
Fidelity Investments, June 2006 - April 2007
Sun Life Financial May 2005 - June 2006
Skills
Quality Assurance, Test Planning, Manual Testing, Quality Center, User Acceptance Testing, QTP, SDLC, Test Strategy, System Testing, Oracle, Regression Testing, Unix, DB2, Requirements Analysis, Microsoft SQL Server, Test Cases, Test Automation, HP Quality Center, SharePoint, Software Quality..., TFS, SoapUI, Microsoft Test manager, MS SQL, WSDL, UAT coordination, Post Production, SQL, Agile Testing, UML, GUI, Load Testing, Team Leadership, Vendor Management, JIRA, Neoload, LoadRunner, QA Engineering, Project Status Reporting, PMO, Project Management, Process Improvement
Education
Andhra University
Msc, Mathematics
Whitesands Consulting Inc October 2011 - Present
Bell Canada February 2006 - September 2011
Cinnabar Networks Inc January 2000 - January 2006
Skills
PKI, Identity Management, Application Security, Information Security..., LDAP, Computer Security, Security, Solaris, VMware, Unix, Linux, X.500, Card Management Systems, Smart Cards, Remote Desktop, VPN, Windows, Microsoft Exchange, Active Directory, Network Security, Firewalls, Information Security, PCI DSS, Vulnerability Assessment
Education
Algonquin College of Applied Arts and Technology 1996 — 1999
Computing Science
Carleton University 1990 — 1996
Bachelor of Arts (B.A.), Psychology/Sociology
University of Waterloo 1987 — 1990
Bachelor of Arts (B.A.), Psychology
ATELKA October 2010 - July 2013
Videotron June 2008 - April 2010
Bell Canada 1997 - 2007
Skills
Team Leadership, Team Management, Customer Satisfaction, Coaching, Performance Management, Customer Experience, Management, Change Management, Business Analysis, Workforce Management, Contact Centers, Customer Service, French, Strategic Planning, Leadership, Sales Management, Operations Management, Project Management, Account Management, Business Strategy
Education
1983 — 1987
BAC, Marketing et Resosurces Humaines
Collège Jean-de-Brébeuf 1980 — 1983
DEC, Sciences humaines
The Dominion of Canada February 2011 - Present
Zell Systems Inc. January 2005 - Present
Citigroup October 2008 - February 2011
Ontario Municipal Employee Retirement System (OMERS) May 2007 - October 2008
Citigroup Corporate and Investment Banking July 2005 - May 2007
Bell Canada October 2001 - July 2005
CB Richard Ellis May 2001 - August 2001
Ministry of Attorney General January 2001 - March 2001
Education
Athabasca University 2006 — 2010
Bachelor of Management
Seneca College of Applied Arts and Technology 1996 — 1999
Computer Programmer and Analyst
Alcatel-Lucent May 2000 - Present
Siemens IT Solutions and Services Pvt. Ltd. October 1999 - April 2000
Bell Canada September 1997 - October 1999
Skills
IP, MPLS, Telecommunications, VPLS, QoS, LTE, Layer 3, 3G, Mobile Backhaul, Tier 1 Wireless...
Education
... 1996 — 1997
Lebanese American University 1985 — 1989
Bachelor of Scineces, Business Computer
American University of Beirut
Ecole Sainte Anne Rayak
Public sector January 2013 - Present
HalogenSoftware Inc. June 2012 - January 2013
Public sector December 2011 - June 2012
Bell Canada October 2006 - October 2011
Bell Canada May 2002 - October 2006
Bank of America January 2001 - May 2002
Nortel Networks January 2000 - January 2001
Skills
Business Process, Data Analysis, RAD, Process Automation, Databases, Mainframe, Oracle, PL/SQL, Testing, Data Modeling, Software Development, Integration, Microsoft SQL Server
Education
Willis College 2011 — 2012
Diploma, Computer Systems Networking and Telecommunications
Algonquin College of Applied Arts and Technology 2009 — 2011
Diploma, Computer Information System
Financial Information Technology College 1993 — 1995
Diploma, Computer science
Bell Canada 2007 - Present
Bell 2005 - 2007
Bell Canada 2001 - 2005
Bell Canada 2000 - 2001
Bell Canada 1998 - 2000
Skills
Customer Experience, Internal Communications, Communications Planning, Strategic Communications, Coaching, Event Planning, Writing, Employee Engagement, Team Leadership, Employee Relations, Cross-functional Team..., Interpersonal..., Hiring, Employee Training, Human Resources, Performance Management
Education
Fanshawe College
Human Resources Management Certificate
Western University
Professional Certificate in Communications and Public Relations
Western University
Bachelor of Education (B.Ed.), Intermediate/ Senior - English
Brescia University College
Bachelor of Arts (B.A.), English
FirstChoice (Group) Canada September 2011 - Present
Bell Canada April 2008 - August 2011
Carrier Corporation December 2007 - March 2008
Sanfield India Ltd. November 2006 - September 2007
Midland Soytex and Sunmark Foods Pvt. Ltd. July 2002 - October 2006
Skills
Management, Business Development, Negotiation, Project Planning, Sales, Marketing, Customer Service, Telecommunications, Call Centers, Vendor Management, Customer Experience, VoIP, Leadership, Sales Management, Customer Retention, Product Management, CRM, Coaching, Strategy, Product Marketing, Sales Operations, Solution Selling, Strategic Partnerships, Cross-functional Team..., Direct Sales, B2B, Marketing Management, Customer Satisfaction, Analysis, Team Leadership, Account Management, Competitive Analysis, Sales Process, Team Management, New Business Development, Salesforce.com, Mobile Devices, Key Account Management
Education
Barkatullah Vishwavidyalaya 1989 — 1992
Bachelor Of Law, Personal law, company law, civil and criminal procedures codes, etc
Barkatullah Vishwavidyalaya 1986 — 1989
MBA, Marketing Management and International Business
CRIM Bhopal 1986 — 1989
MBA, Marketing Management
Barkatullah Vishwavidyalaya 1983 — 1985
Bachelor of Arts, English, Economics, Pol. Science and Sociology
Government Polytechnic India 1979 — 1982
Engineering, Mechanical
Demonstration School India
Secondary School Of CBSE India, English, Mathematics, Sciences, Social \sciences, Sanskrit, Hindi
TELUS January 2013 - Present
Bell Canada January 2012 - January 2013
HP Enterprise Services January 2011 - January 2012
Skills
Cisco Technologies, Juniper, Netscreen, Checkpoint, Network Security, Cisco Routers, Firewalls, Avaya, Routing, VPN, PIX, ASA, Fortinet Fortigate, F5 BigIP, SSG5, Cisco Pix, Nortel Contivity, Avaya VPN, Cisco ASA, ArcSight, FortiManager, FortiAnalyzer, Fortinet, Computer Security, Data Center, VMware ESX, Security, Juniper Technologies
Education
Algonquin College of Applied Arts and Technology 2007 — 2009
Associate's degree, Computer Technology/Computer Systems Technology, A
Algonquin College of Applied Arts and Technology 2001 — 2003
Business Administration, Business Finance and Accounting
Statistics Canada, Government of Canada February 2007 - Present
Bell Canada January 1991 - January 2007
Ministry of Education, Government of Trinidad and Tobago June 1983 - June 1990
Education
Algonquin College of Applied Arts and Technology 1994 — 1996
Computer Information Systems
Trinizuela Secretarial College, Trinidad and Tobago 1980 — 1982
Secretarial training
Palo Seco Government Secondary, Trinidad and Tobago 1975 — 1980
High School