Blue Cross & Blue Shield of Rhode Island
Industry: Insurance company
DescriptionHeadquarters: Providence, Rhode Island, United States CEO: Kim A. Keck CFO: Mark Stewart Founded: 1939 Subsidiaries: The Health & Wellness Institute, LLC, Executive vice president: Kevin Splaine, Mark Stewart
Blue Cross & Blue Shield of Rhode Island List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Blue Cross & Blue Shield of Rhode Island. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Blue Cross & Blue Shield of Rhode Island Employees
Leverage Global Consulting January 2015 - Present
Congressional Budget Office Panel of Health Advisors December 2014 - Present
•CMS (Centers for Medicare and Medicaid Services) Technical Expert Panel November 2014 - Present
HealthSource RI, state health insurance exchange/marketplace June 2012 - January 2015
George Washington University May 2006 - January 2015
Blue Cross & Blue Shield of Rhode Island January 2009 - June 2012
IOM - The National Academies, Institute of Medicine 2005 - 2012
Neighborhood Health Plan of Rhode Island January 2008 - January 2009
State of Massachusetts January 2006 - March 2006
First Focus 2005 - 2006
Skills
Public Policy, Policy, Health, Strategic Planning, Marketing Strategy, Strategy Development, Strategic Communications, Strategic Partnerships, Strategic Thinking, Strategic Analysis, Healthcare, Health Insurance, Public Health, Women's Health, Healthcare Management, Public Speaking, Advisory Boards, Board Presentations, Board Level, Board Leadership, Strategic Consulting, Management Consulting, University Teaching, Team Leadership, Cross-functional Team..., Retreat Facilitation, Large Group Facilitation, Strategic Planning..., Strategy Facilitation, Organizational..., Public Sector, Government Relations, Government, State Government, Obesity, Service Delivery
Education
American University, Washington College of Law 1982 — 1986
JD
University of Michigan 1976 — 1980
BA, History and Political Science
Lincoln School 1971 — 1976
High School
Perot Systems at Blue Cross & Blue Shield of Rhode Island 2003 - 2005
Blue Cross & Blue Shield of Rhode Island 2001 - 2003
Skills
C#, Java, C++, Oracle, MySQL, PL/SQL, XHTML, HTML 5, JavaScript, jQuery, CSS, .NET, Visual Studio, Unix, Healthcare, Claims Processing, COBOL, JCL, VSAM, CICS
Education
Brandeis University
Bachelor's degree, Computer Science
Bryant University
Certificate in Client/Server
Community College of Rhode Island
Certificate in Computer Programming, GPA=3.96, 2012-present
Safety Insurance July 2014 - Present
Blue Cross & Blue Shield of Rhode Island October 2013 - January 2014
Bryant University Development Office February 2013 - July 2013
Bryant University Telefund September 2012 - January 2013
Martha's Vineyard Sharks Collegiate baseball team June 2012 - August 2012
The Trustees of Reservations June 2011 - August 2012
Bryant University Telefund February 2011 - August 2012
Barry Finegold Senate Campaign July 2010 - August 2010
Skills
Marketing, Sales, Public Relations, Microsoft Office, Social Media, Sports Marketing, Writing, Philanthropy, Leadership, Sales Supervising, SAP, Event Planning, Promotions, Business Networking, Issue Resolution
Education
Bryant University 2009 — 2014
Bachelor of Business Administration (B.B.A.), Marketing & Sports Studies
South Bay Union School District Education Foundation (SBUSDEF) February 2014 - Present
DODEA Robinson Barracks Elementary and Middle School May 2012 - June 2013
Fairfax County Public Schools October 2009 - June 2011
Virginia Beach City Public Schools December 2007 - June 2008
The Law Office of Marshall T. Bohannon January 2007 - June 2007
Blue Cross & Blue Shield of Rhode Island June 2004 - December 2004
The Law Offices of Alice K. Berke April 1998 - January 1999
Office of the Attorney General of the State of New York January 1997 - March 1998
Albany Law School September 1995 - May 1996
Skills
Legal Research, Legal Writing, Teaching, Sports Coaching, Cross-functional Team..., Team-oriented, Problem Analysis, Analytic Problem Solving, Strategic Human..., Maintaining Strong...
Education
Albany Law School of Union University 1994 — 1997
Juris Doctorate, Law
University of Rochester 1989 — 1993
B.A., Dual Major, Economics & Political Science
Old Dominion University 2007 — 2007
Alternative Route to Teacher Licensure Program, Education
Artistic Tile July 2013 - August 2013
Blue Cross & Blue Shield of Rhode Island December 2011 - March 2012
Ingersoll Rand July 2011 - August 2011
Shangshan May 2010 - August 2010
ShapeUp, INC March 2009 - May 2009
Johnson & Wales University January 2009 - February 2009
Wenchuan Earthquake Volunteer Center June 2008 - August 2008
Skills
Stata, VB, Visual C++, SQL, Microsoft Office, Financial Economics, Project Management, Econometrics, Statistics, Information Management, Health Economics, Systems Analysis, Microeconomics, Macroeconomics, Operations Management, SAS, Leadership, Visual Basic, Data Analysis, Microsoft Excel, Quantitative Analytics, Access
Education
Boston University 2012 — 2014
Master of Arts (M.A.), Economics
Johnson and Wales University 2008 — 2012
Bachelor of Science, Business & Information System Analysis
CVS Health October 2014 - Present
CVS Caremark Corporation October 2010 - October 2014
Blue Cross & Blue Shield of Rhode Island November 2004 - September 2010
One Beacon Insurance November 2002 - September 2004
Skills
Strategic Planning, Healthcare Management, Sales Presentations, Motivated self-starter, Organization &..., Team-oriented, Strategy, Employee Benefits, Team Leadership, Program Management, Team Building, Healthcare, Management, Insurance
Education
Bryant University 2003 — 2007
Masters, MBA
University of Rhode Island - College of Business Administration 1996 — 2000
Bachelor of Business Administration (BBA), Marketing
The Judge Group July 2015 - Present
Tufts Medical Center December 2013 - July 2015
ANN INC. October 2013 - May 2014
Blue Cross & Blue Shield of Rhode Island September 2013 - December 2013
State of Rhode Island January 2006 - July 2013
Homegoods June 2012 - March 2013
The Willis Center September 2012 - December 2012
Rhode Island Office of Rehabilitation May 2012 - August 2012
Rhode Island Superior Court May 2010 - August 2012
RE/MAX 1st Choice January 2010 - December 2010
Skills
Microsoft Word, Microsoft Excel, Social Media, Customer Service, Management, Program Management, Interviews, Sales, Real Estate, Advertising, Fundraising, Leadership, Merchandising, Nonprofits, Public Speaking
Education
Assumption College 2009 — 2013
Bachelor of Arts (BA), Majors: Political Science; Psychology Minor: Human Services and Rehabilitation Studies
LaSalle Academy 2005 — 2009
Florida Hospital Waterman June 2013 - Present
Blue Cross & Blue Shield of Rhode Island 2000 - 2012
St. Joseph Health Services of RI February 1998 - August 2000
Elmhurst Extended Care Facility 1991 - 1997
Skills
Provider Relations, HMO, Medicare, Healthcare, Managed Care, Health Insurance, Healthcare Industry, Negotiation, Project Management, People Skills
Education
Providence College
Bachelor Degree of Science, Health Care Administration
Bryant University
Certificate, Six Sigma Yellow Belt
Blue Cross & Blue Shield of Rhode Island May 2013 - Present
True Benefit June 2012 - May 2013
Tufts Health Plan September 2008 - February 2013
Education
Bryant University
Johnson & Wales University
Nortek November 2013 - Present
Blue Cross & Blue Shield of Rhode Island January 2013 - November 2013
Blue Cross Blue Shield of Rhode Island January 2011 - January 2013
Stop & Shop January 2005 - January 2011
Skills
Access, Excel, Financial Analysis, Outlook, PowerPoint, VBA, Microsoft Excel, Finance, Financial Modeling, Analysis, Financial Reporting, Data Analysis, Forecasting, Business Analysis, Insurance, Accounting, Process Improvement
Education
Bryant University 2006 — 2010
B.A, Business Administration; Finance
Blue Cross & Blue Shield of Rhode Island February 2015 - Present
Blue Cross & Blue Shield of Rhode Island November 2014 - February 2015
Textron Financial September 2014 - October 2014
Women & Infants Hospital of RI October 2008 - May 2014
Rhode Island Hospital June 2005 - June 2008
Brown University April 2002 - June 2005
Brown University August 1999 - April 2002
Brown University June 1998 - August 1999
Brown University February 1995 - June 1998
Skills
Non-profits, Research, Community Outreach, Fundraising, Event Planning, PowerPoint, Program Development, Volunteer Management, Grant Writing, Microsoft Excel, Microsoft Office, Editing, Healthcare, Nonprofits, Human Resources, Organizational..., Public Speaking, Outlook, Social Media, Leadership Development, Event Management, Higher Education, Employee Relations, Teaching, Team Building, Coaching, Hospitals, Recruiting, Healthcare Management, Policy, Data Analysis, SPSS, HIPAA, Software Documentation, Administration, Government, Access, Program Evaluation, Leadership, Healthcare Information..., Grants, Qualitative Research, Onboarding, Training, International Relations, Microsoft Word, Public Relations, Labor Relations, Staff Development, Administrative...
Education
Brown University 1994 — 1998
BA, International Business Economics and National Security
Johnson & Wales University
Associate of Arts (AA), Paralegal Studies
Eagle Investment Systems March 2014 - Present
Eagle Investment Systems October 2013 - February 2014
State Street October 2002 - February 2013
State Street February 1999 - September 2002
State Street June 1996 - January 1999
Brown Brothers Harriman September 1994 - May 1996
Blue Cross & Blue Shield of Rhode Island December 1992 - August 1994
Skills
Requirements Analysis, Oracle, SQL, Report Development, Report Design, Jasper Reports, Actuate Reporting, Crystal Reports, Metadata Management, Business Analysis, Sybase, SDLC, Data Analysis, Program Management, Requirements Gathering, Quality Assurance, Data Modeling, Data Warehousing, Data Migration
Education
Brown University
Bachelor of Arts (BA)
Blue Cross & Blue Shield of Rhode Island September 2014 - Present
Hasbro February 2014 - August 2014
iRobot September 2011 - February 2014
First Solar April 2011 - September 2011
Skills
Internal Audit, Auditing, Sarbanes-Oxley Act, Account Reconciliation, Internal Controls, Microsoft Excel, Microsoft Office, Communication, SharePoint, Project Planning, Oracle, SAP
Education
University of Connecticut 2010 — 2011
Master of Science (MS), Accounting, 3.91
Arizona State University 2006 — 2010
Bachelor of Science (BS), Accounting, 3.37
Jack Morton Worldwide June 2015 - Present
LJ Romanoff Web/UX/CSS Design & Development October 1999 - Present
Brandeis University January 2015 - June 2015
Houghton Mifflin Harcourt April 2014 - December 2014
GTECH S.p.A. November 2013 - April 2014
Blue Cross & Blue Shield of Rhode Island March 2013 - November 2013
Litl February 2013 - April 2013
BEAM Interactive October 2012 - February 2013
Digitas March 2012 - October 2012
State Street May 2011 - January 2012
Skills
HTML5, CSS, Web Design, Accessibility, User Interface Design, Front-end Development, Website Development, Web Applications, Information Architecture, User Experience, XHTML, User Interface, Web Development, jQuery, Web Standards, HTML, JavaScript, HTML 5, Front-end, CSS3, Content Management, Usability, Dreamweaver, Web Analytics, Mobile Applications
Education
Boston University
Philosophy
Kearsarge Regional High School
Providence College
Philosophy
University of London
International Relations
CVS Health November 2014 - Present
Blue Cross & Blue Shield of Rhode Island January 2014 - November 2014
EMC Corporation July 2012 - November 2013
EMC Corporation 2008 - July 2012
EMC 2006 - 2008
Dunkin' Brands July 2004 - May 2006
Acceleron Solutions, Inc. June 2004 - October 2004
Boston Scientific Corporation July 2002 - July 2004
GTECH Corporation February 2000 - August 2002
GTECH Corporation May 1994 - February 2000
Skills
Security, CISSP, Product Development, Vendor Management, Six Sigma, Business Process, IT Service Management, Program Management, Data Center, Process Improvement, IT Management, Cloud Computing, IT Strategy, Change Management, Risk Management, ITIL, Compliance, Team Leadership, TCP/IP, Cisco, Business Analysis, Telecommunications, PMP, Network Security, Strategic Planning, Documentation, Analysis, Problem Solving, Software Project..., Resource Management, Cross-functional Team..., Policy, Requirements Analysis, Software Documentation, Cisco Technologies, Information Security, IT Operations, Networking, Software Development, Integration, Disaster Recovery, Visio, Business Intelligence, Project Portfolio..., Governance, Strategy, Management, Information Technology, Service Delivery, Outsourcing
Education
Norwich University 2008 — 2011
MBA, Organizational Leadership
Bryant University 2004 — 2005
Masters Certificate in Project Management
State University of New York Institute of Technology at Utica/Rome 1988 — 1989
Bachelor's Degree, Electrical Engineering
Community College of the Air Force
AAS, Logistics and Resources Management
Regeneron Pharmaceuticals, Inc. May 2015 - Present
Teva Neuroscience January 2006 - May 2015
GlaxoSmithKline February 2001 - January 2006
Bristol-Myers Squibb Company September 1999 - February 2001
Medicis Pharmaceuticals July 1998 - September 1999
Bristol-Myers Squibb Company December 1996 - July 1998
Blue Cross & Blue Shield of Rhode Island August 1994 - December 1996
Skills
Managed Care, Neurology, Pharmaceutical Sales, Dermatology, Sales Operations, Hospitals, Pulmonology, Psychiatry, Pharmaceutical Industry, Sales Force Development, Sales Effectiveness, Product Launch, Training, Training Skills, Allergy, Sales, Injectable, rapport building, CNS disorders, Mental Health, Teamwork, Leadership, Specialty Pharma
Education
Drexel University College of Medicine
CSCR, Clinical Research
Bryant University 1992 — 1994
MBA, Marketing
Assumption College 1988 — 1991
BA, Psychology
Mount Saint Charles Academy 1983 — 1987
FM Global June 2012 - Present
Blue Cross & Blue Shield of Rhode Island May 2011 - June 2012
FM Global June 2010 - January 2011
Stop & Shop Supermarkets June 2007 - December 2007
Skills
Application Development, Business Analysis, Systems Analysis, Database Analysis, Object Oriented Design, Health Insurance, Process Automation, Web Development, ASP.NET, HTML, XML, XHTML, CSS, JavaScript, jQuery, JSON, C#, Java, VBA, SQL, ETL, Data Migration, SQL Server, Visual Studio, Microsoft CRM, Scribe, Excel, Word, MS Project, Access, PowerPoint, Visual Basic, Operating Systems, OLEDB, ADO.NET, Data Analysis, Microsoft SQL Server, Business Process, MS CRM 2011, Commercial Insurance, Visio, SharePoint, Cognos, Software Development, Microsoft Excel
Education
Bryant University 2008 — 2012
Bachelor of Science, Information Technology
Millis High School 2004 — 2008
High School Degree, General
Blue Cross & Blue Shield of Rhode Island June 2015 - September 2015
Draper Laboratory May 2014 - August 2014
Paws a Plenty May 2013 - January 2014
Kid's Club June 2012 - August 2012
Skills
PowerPoint, Microsoft Word, Microsoft Office, Customer Service, English, Research, Public Speaking, Strategic Planning, Teamwork, Microsoft Excel, Negotiation, Photoshop, Teaching, Windows, Outlook, HTML, Communication, Team Building, Volunteering, Diversity & Inclusion, Editing, Time Management, Social Media, Leadership, Social Networking, Facebook
Education
Bryant University 2015 — 2016
Master of Business Administration (M.B.A.), International Business
Bryant University 2011 — 2015
International Business, Double Concentration in Chinese and Management
Andover High School 2009 — 2011
Shanghai Community International School 2007 — 2009
Blue Cross & Blue Shield of Rhode Island September 2014 - Present
Blue Cross Blue Shield of Rhode Island September 2010 - September 2014
Foresight Science & Technology April 2009 - August 2010
Foresight Science & Technology January 2009 - March 2009
Foresight Science & Technology December 2007 - December 2008
Federal Reserve Bank of Boston March 2007 - July 2007
Federal Reserve Bank of Boston April 2005 - March 2007
Federal Reserve Bank of Boston September 2001 - March 2005
Federal Reserve Bank of Boston March 2001 - September 2001
Cambridge Incubator October 1999 - February 2001
Skills
Customer Experience, Risk Analysis, Business Analysis, Web Project Management, Product Development, Product Launch, Healthcare, Marketing, Program Management, Strategy, Cross-functional Team..., Analytics, Product Management, Data Analysis, Competitive Analysis, Project Management
Education
Boston College - Wallace E. Carroll Graduate School of Management 2002 — 2005
Master of Science (MS), Finance
Penn State University 1990 — 1995
Bachelor of Arts (B.A.), Political Science
Schneider Electric June 2015 - Present
Citizens Bank November 2012 - May 2015
Edesia March 2011 - November 2012
Edesia March 2011 - November 2012
Blue Cross & Blue Shield of Rhode Island May 2008 - February 2011
Skills
Budgeting, Customer Service, Analysis, Planning, Customer Relations, Budgets, Project Planning, Forecasting, Accounting, Financial Analysis, Access, Auditing, Management, Strategic Planning, Strategy, General Ledger, Finance
Education
Bryant University 2009 — 2011
Master of Business Administration (M.B.A.), Business Administration and Management, General
Johnson and Wales University 2003 — 2007
Bachelor of Science (BS), Accounting
Erie Insurance Group 2012 - Present
Blue Cross & Blue Shield of Rhode Island August 2008 - June 2012
Radford University January 2007 - July 2008
Bridgewater State University August 2003 - December 2006
Skills
Program Development, Community Outreach, Strategic Planning, Program Management, Public Speaking, Recruiting, Fundraising, Talent Acquisition, Non-profits, Leadership Development, Event Planning, Organizational..., Diversity & Inclusion, Training, Performance Management, Workshop Facilitation, Change Management, Healthcare, Employee Relations, Team Building, Coaching, Project Management, Human Resources, Social Media, Talent Management, Organizational..., Policy, Social Networking, Employee Benefits, Nonprofits, Management, Onboarding, Leadership, Strategy, Career Counseling, Career Development, Process Improvement, Succession Planning, Employee Training, Employee Engagement
Education
Bridgewater State College 2002 — 2006
MS, Management: Organizational Development
University at Albany, SUNY 1990 — 1994
B.A., Political Science
Brooklyn Technical High School 1987 — 1990
Regents Diploma, Graphic Communications
Deloitte July 2015 - Present
Boston University Questrom School of Business August 2013 - May 2015
Partners HealthCare September 2014 - December 2014
Blue Cross & Blue Shield of Rhode Island June 2014 - December 2014
Mercer April 2010 - May 2013
Mercer April 2011 - March 2013
Mercer July 2009 - March 2011
Skills
Business Development, Strategy, Employee Benefits, CRM, Health Insurance, Talent Management, Management, Time Management, Performance Management, Business Strategy, Sales, Financial Analysis, Vendor Management, Actuarial Science, Consulting, Change Management
Education
Boston University Questrom School of Business 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
Shanghai University of Finance and Economics 2005 — 2009
Bachelor's degree of Economics, School of Finance, Insurance & Actuarial Science
Blue Cross & Blue Shield of Rhode Island January 2009 - Present
Blue Cross & Blue Shield of Rhode Island September 2007 - December 2008
Blue Cross & Blue Shield of Rhode Island August 2005 - September 2007
Blue Cross & Blue Shield of Rhode Island August 1999 - July 2005
Partridge Snow & Hahn LLP August 1993 - July 1999
Skills
Managed Care, Medicare, HIPAA, Healthcare, Healthcare Management, Healthcare Information..., Health Policy, Health Law, Strategic Planning, Health Insurance
Education
Boston University School of Law 1990 — 1993
JD, Health Law
Boston University School of Public Health 1991 — 1992
MPH, Health Law
Brown University 1984 — 1988
AB, Sociology
Blue Cross & Blue Shield of Rhode Island October 2014 - Present
ArchAngels Beauty Services May 2009 - Present
Blue Cross & Blue Shield of Rhode Island May 2013 - September 2014
Blue Cross & Blue Shield of Rhode Island May 2012 - May 2013
Johnson & Wales University March 2010 - May 2011
Rhode Island Small Business Development Center June 2010 - September 2010
Skills
Supply Ch, Forecasting, Collaborative Planning,..., Business Analysis, Supplier Sourcing, Supplier Negotiation, Marketing, Market Research, PowerPoint, Microsoft Office, Event Planning, Facebook, Microsoft Word, Microsoft Excel, Advertising, Time Management, Social Networking, Research, Social Media, Customer Service, Outlook, Adobe Creative Suite, Photoshop, Supervisory Skills, InDesign, Software Documentation, Windows, Word, Excel, Customer Relations
Education
Bryant University 2013 — 2015
Master of Business Administration (MBA), Global Supply Chain Management
Johnson and Wales University 2009 — 2011
Bachelors, Advertising and Marketing Communications
University of Mumbai 2005 — 2009
Bachelor of Science (B.S.), Advertising and Marketing Communications
Blue Cross & Blue Shield of Rhode Island January 2015 - Present
Fidelity Investments 2014 - 2015
Fidelity Investments 2006 - 2014
Fidelity Investments 2002 - 2006
MetLife 1998 - 2001
MetLife 1997 - 1998
Unum 1994 - 1996
Skills
Integrated Marketing, Multi-channel Marketing, Relationship Management, Direct Marketing, Segmentation, Pre-sales, Financial Services
Education
Series 6, Series 63, Life & Health Licensed previously held
Certfied Employee Benefits Specialist (CEBS) Parts I, II II, IV, VI & VIII
State University of New York at Binghamton
Bachelor of Arts (BA), Political Science
Stuyvesant High School, New York, NY
Blue Cross & Blue Shield of Rhode Island March 2015 - Present
Blue Cross & Blue Shield of Rhode Island September 2014 - March 2015
Blue Cross & Blue Shield of Rhode Island March 2012 - September 2014
Blue Cross Blue Shield of Rhode Island August 2010 - March 2012
Blue Cross Blue Shield of Rhode Island May 2007 - August 2010
Bankers Life and Casualty August 2005 - February 2006
Skills
Budgets, Analysis, Strategy, Health Insurance, Medicare, Account Management, Insurance, Strategic Planning, Employee Benefits, Project Management, Wellness, Healthcare Industry, Training, Program Management, Management, Leadership, CRM
Education
Bryant University 2009 — 2011
MBA
Babson College 2000 — 2004
BS, Finance
Town of Swansea February 1995 - Present
Polymerics/Tulip Productions 1991 - 1995
American Universal Insurance Company 1987 - 1991
Blue Cross & Blue Shield of Rhode Island 1982 - 1987
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, PowerPoint, Outlook, Data Entry, Research, Administrative..., Criminal Justice, Public Speaking, Enforcement, Event Planning, Police, Office Management, Access, Social Media, Government, Teamwork, Private Investigations
Education
Bristol Community College 1980 — 1982
Associate of Science (A.S.), Medical Administrative/Executive Assistant and Medical Secretary
Joseph Case High School 1976 — 1980
Hospital Association of Rhode Island January 2006 - Present
Department of Health April 2004 - December 2006
Department of Health June 2001 - April 2004
Visiting Nurse of Rhode Island 1997 - 2001
Harvard Pilgrim Healthcare of New England 1992 - 1999
Women & Infants Hospital 1989 - 1992
Blue Cross & Blue Shield of Rhode Island 1986 - 1989
Roger Williams Hospital 1981 - 1986
Skills
Healthcare, Regulatory Affairs, Performance Improvement, Cross Functional Team..., Program Management, Patient Safety, Nursing, Informatics, Medicare, JCAHO, Acute Care, Healthcare Management, Critical Care, Hospitals
Education
Boston University 1994 — 1997
Master of Public Health (M.P.H.), Health Services Administration
University of Rhode Island 1978 — 1981
Bachelor of Science, Registered Nurse
New Hampshire Department of Revenue August 2015 - Present
New Hampshire Department of Revenue Administration June 2013 - Present
Blue Cross & Blue Shield of Rhode Island May 2010 - August 2010
RI Superior Court January 2010 - April 2010
Massachusetts Attorney Generals Office June 2009 - August 2009
Massachusetts Attorney Generals Office May 2007 - May 2008
Northeastern University Political Science Department September 2005 - May 2007
Skills
Research, Criminal Law, Tax, Mergers, Tax Law, International Tax, Bankruptcy, Corporate Law, Trials
Education
Boston University School of Law 2011 — 2012
LL.M., Taxation
Roger Williams University School of Law 2008 — 2011
J.D.
Northeastern University 2004 — 2008
B.S., Political Science
Optimal Practice Solutions 2012 - Present
New England chapter of HIMSS 2000 - Present
Core Health LLC 2013 - 2014
Alere Accountable Care Solutions 2013 - 2013
Hewlett-Packard 2011 - 2012
Autonomy 2011 - 2011
Optimal Practice Solutions 2001 - 2011
Blue Cross & Blue Shield of Rhode Island 2008 - 2010
Healthvision 1999 - 2001
Skills
Healthcare Information..., EHR, Strategy, Integration, SaaS, Health Information..., Healthcare, EMR, Enterprise Software, Leadership, HL7, Strategic Planning, Management, Quality Improvement, HIPAA, Business Process..., Healthcare Industry, Program Management, Process Engineering, Informatics, Healthcare Consulting, Project Management, Hospitals, IT Strategy, Energetic team player, Analytics, Business Development, Information Technology, Executive Management, Physicians, Operations Management, Product Marketing, Product Management, Sales Enablement
Education
Boston University Questrom School of Business
MBA, Health Care Administration
Brandeis University
BA, Psychology
Blue Cross & Blue Shield of Rhode Island February 2014 - Present
Blue Cross & Blue Shield of Rhode Island May 2011 - February 2014
Navigant Credit Union March 2011 - May 2011
Bankers Life and Casualty May 2010 - March 2011
Community College of RI August 2006 - May 2010
Smithfield High School August 2007 - March 2010
Dudley-Charlton Regional Schools August 2003 - August 2007
Blue Cross Blue Shield of Rhode Island May 2001 - August 2003
Skills
Leadership, Analysis, Data Analysis, Team Building, Insurance, Teaching, Microsoft Excel, Management, Underwriting, Health Insurance, Medicare, Microsoft Office, Life Insurance, HIPAA, Managed Care, Healthcare, Business Analysis, Healthcare Industry, Disability Insurance, Medicare Part D, Healthcare Management, Analytics, Medicaid, Requirements Gathering, Access, Policy, HMO, Coaching, Cross-functional Team..., Health Policy, Business Process..., Change Management, Quality Improvement, Process Improvement, Requirements Analysis, Employee Benefits
Education
Providence College 2004 — 2006
MA, Mathematics
Assumption College 1995 — 1999
BA, Mathematics
Ava Anderson Non Toxic December 2014 - Present
OTG Management May 2014 - August 2014
OTG Management July 2012 - May 2014
The New York Racing Association November 2011 - March 2012
Duncan Solutions - LES August 2011 - November 2011
Blue Cross & Blue Shield of Rhode Island November 2010 - June 2011
Diageo - Stirrings LLC August 2010 - November 2010
YMCA of Greater Providence August 2008 - December 2009
FUCHS- Philippines 2006 - 2008
Aspire IT Solutions 2002 - 2006
Skills
General Ledger, Account Reconciliation, Bank Reconciliation, Accounts Payable, Accounts Receivable, Financial Reporting, Journal Entries, Microsoft Excel, Microsoft Word, QuickBooks, Great Plains Software, Peachtree, EAS, Finance, Managerial Finance, Forecasting, Financial Analysis
Education
University of Luzon 1997 — 2001
BS Accountancy, Accounting
Thundermist Health Center October 2006 - October 2014
Blue Cross & Blue Shield of Rhode Island January 1986 - December 2003
Skills
Electronic billing EHR, Healthcare Management, Medicaid, EMR, Medicare, Healthcare, EHR, Hospitals, Managed Care, Data Entry, Customer Service, Microsoft Excel, Microsoft Office, Patient Safety, Outlook, Leadership, Strategic Planning, Microsoft Word, Data Analysis, Employee Relations
Education
Bryant University 1990 — 1992
Healthcare Quality - EHR - ICD9 - CPT - HIPAA Compliance - Patient Safety and Quality
Johnson and Wales University 1968 — 1970
Associate's Degree, Accounting and Business/Management
Johnston High School 1962 — 1966
Diploma, Accounting and Business/Management, 12
Blue Cross & Blue Shield of Rhode Island October 2014 - Present
Blue Cross & Blue Shield of Rhode Island November 2012 - October 2014
Blue Cross & Blue Shield of Rhode Island June 2007 - November 2012
Blue Cross & Blue Shield of Rhode Island May 2006 - November 2007
Blue Cross & Blue Shield of Rhode Island June 2001 - May 2006
Blue Cross & Blue Shield of Rhode Island May 2000 - June 2001
Tufts Health Plan September 1998 - May 2000
Skills
Insurance, Health Insurance, Customer Service, Account Management, Business Strategy, Coaching, Strategic Planning, Sales Management, Analysis, Business Analysis, Business Planning, CRM, Call Centers, Data Analysis, Healthcare, Leadership, Leadership Development, Managed Care, Management, Microsoft Excel, Performance Management, Process Improvement, Project Planning, Public Speaking, Recruiting, Sales Operations, Training, Vendor Management, Forecasting, Employee Relations
Education
Bryant University 2010 — 2011
•Executive Learning Development Center, •PTC:100 Train the Trainer- Training Design & Delivery
Brown University 2005 — 2006
Certification- Instructional Design, •Certified in Training Fundamentals, Assessing Needs, Curriculum Design, Learning Technologies, Ass
University of Rhode Island 1992 — 1997
Bachelor of Arts (B.A.), History
Blue Cross & Blue Shield of Rhode Island July 2015 - Present
Verizon Communications May 2015 - June 2015
Health Care Information - Medical Coding September 2014 - May 2015
Verizon Communications June 2012 - January 2014
ING U.S. January 2012 - April 2012
Verizon Communications August 1981 - January 2011
Skills
Business Analysis, Software Documentation, Business Requirements, Requirements Analysis, SDLC, Testing, Telecommunications, Requirements Gathering, Systems Analysis, Quality Assurance, User Acceptance Testing, Project Management, Change Management, Analysis, Troubleshooting, Software Development, Project Planning, Software Project..., Technical Writing, SharePoint, Program Management, Process Improvement, Business Process, Microsoft Word, Quality Center, Agile Methodologies, Integration, Provisioning, Data Analysis, Web Applications, Training, ClearQuest, Client Liaison, Team-oriented, Highly detail oriented, User Scenarios, Release Management, Production Support, MS Project, Documentation, Word, Billing, Use Case, Defect Tracking, Defect Identification, Defect Elimination, ICD-9-CM, CPT, Medical Terminology, Blueprint
Education
Providence College
BA, Modern Languages/Business Mgmt, Cum Laude GPA 3.4
Bristol Community College 2014 — 2015
Certificate of Achievement - Medical Coding, Health Care Information, GPA 4.0
Newbury College
Criminal Justice, GPA 3.97
Rhode Island College
Computer Science
CVS Caremark Corporation March 2013 - Present
Rhode Island Ninjutsu Dojo June 1996 - Present
Blue Cross & Blue Shield of Rhode Island January 1986 - June 2010
Skills
Customer Service, HIPAA, Healthcare, Hospitals, Managed Care, Management, Medicaid, Medical Terminology, Medicare, Medicare Part D, Microsoft Excel, Microsoft Office, Microsoft Word, Outlook
Education
Community College of Rhode Island
Paraprofessional
Bryant University
Certificate in Management
Community College of Rhode Island
Associate's degree, Business Administration and Management, General
Capgemini July 2013 - Present
Blue Cross & Blue Shield of Rhode Island January 2013 - May 2013
Suffolk University September 2012 - December 2012
JUST CONNECTED.COM September 2012 - December 2012
Wipro Technologies February 2010 - August 2011
Vishruta Software Solutions May 2009 - February 2010
GLOBAL TECHNO SERVICES LTD January 2009 - April 2009
Skills
C, C++, Java, MySQL, PL/SQL, XML, HTML, Microsoft Office, COBOL, CSS, PHP, Project Management, Basics of Supply Chain..., Supply Chain Management, MS Project, SAP, SharePoint, Access, Data Analysis, Business Analysis, Leadership, Software Project...
Education
Suffolk University 2011 — 2013
Master of Business Administration (M.B.A.), Information systems and operations, 3.65
Anna University 2005 — 2009
Bachelor of Engineering (B.E.), Computer Science, 4.0
Jaigopal Garodia Mat. Hr. Sec. School 1990 — 2005
High school, Physical Sciences, 4.00
Massachusetts Division of Insurance April 2014 - Present
Pension Action Center at U. Mass Boston September 2013 - March 2014
Health Law Advocates, Inc. November 2012 - August 2013
Thomas & Associates and Durrell Law Office February 2013 - June 2013
Rhode Island Office of the Attorney General, Civil Division May 2011 - August 2011
Blue Cross & Blue Shield of Rhode Island January 2011 - April 2011
Rhode Island Office of the Lieutenant Governor May 2010 - July 2010
Skills
Legal Research, Legal Writing, Contract Drafting, Health Law, Affordable Care Act, Appeals
Education
Boston University School of Law 2009 — 2012
Juris Doctor
UCL
Laws
Boston University 2004 — 2008
Bachelor of Science, Physiology/Pre-medicine
Cranston High School East 2000 — 2004
Blue Cross & Blue Shield of Rhode Island June 2000 - July 2012
Blue Cross & Blue Shield of Rhode Island July 1991 - May 2000
CVS Caremark Corporation November 1976 - June 1991
Skills
Process Improvement, HIPAA, Insurance, Access, Health Insurance, Microsoft Excel, Underwriting, Data Analysis, SAS programming, SQL, VBA, Lotus Notes
Education
Bryant University
Bachelor of Science (B.S.), Business Administration, Management
Rhode Island College
Bachelor of Arts (B.A.), Mathematics and Computer Science
Visiting Angels January 2013 - Present
Caregiver Keys September 2014 - Present
Prana Healing Arts February 2013 - Present
Visiting Angels January 2013 - Present
Kokopelli Communications LLC January 1993 - January 2013
Elements For Women November 2006 - November 2007
Blue Cross & Blue Shield of Rhode Island July 2005 - August 2006
YMCA August 2004 - July 2005
Greater Manchester Family YMCA, Allard Center December 2001 - October 2002
New Mexico Sports May 2000 - June 2001
Skills
Desktop Publishing, Graphic Design, Writing, Teaching, Public Speaking, Presenting, Reiki, Medicinal Aromatherapy, T'ai Chi Chih, Personal Training, Nutritional Counseling, Wellness Coaching, Wellness, Aromatherapy, Healing, Supplements, Nonprofits, Hatha Yoga, Nutrition, Wellbeing, Energy Healing, Small Business, Weight, Therapeutic Massage, Strength Training, Stress Management, Yoga, Health Promotion, Pain Management, Meditation, Lifestyle Coaching, Lifestyle, Stress, Holistic Health, Relaxation, Weight Management, Corporations, Mindfulness, Marketing, Social Media, Editing
Education
Boston University 1984 — 1987
BS, Journalism
St. Paul's Preparatory School 1980 — 1983
High School, Prep School
Blue Cross & Blue Shield of Rhode Island August 1977 - August 2011
The Health & Wellness Institute 2010 - 2011
Education
Bryant University 1988 — 1991
MBA
Southeastern Massachusetts University
Bachelor of Science (BS), Mathematics
Life Wear Technologies September 2014 - Present
Tunstall AMAC September 2012 - April 2014
NaviNet June 2008 - May 2012
NaviMedix, Inc June 2008 - May 2012
Point Judith Capital 2005 - 2011
Blue Cross & Blue Shield of Rhode Island January 2008 - June 2008
Wincor Nixdorf 2005 - 2008
Blue Cross & Blue Shield of Rhode Island November 2004 - December 2007
MasterCard Advisors June 2004 - April 2005
Watch Hill Partners 2000 - 2004
Skills
Business Analysis, Mergers, IT Strategy, SDLC, Management Consulting, Strategy, Program Management, Mergers & Acquisitions, Process Improvement, Business Development, Business Intelligence, Business Process..., Business Strategy, CRM, Change Management, Contract Negotiation, Cross-functional Team..., Healthcare, Integration, Leadership, Management, New Business Development, Project Management, SaaS, Start-ups, Strategic Planning, Team Building, Team Leadership, Vendor Management, Venture Capital
Education
Boston University - School of Management 1981 — 1985
BS/BA, Marketing & M.I.S.
PTC July 2015 - Present
PTC November 2014 - July 2015
PTC July 2013 - November 2014
TwoBolt Marketing Technologies October 2011 - July 2013
Campbell Alliance March 2011 - August 2011
The Health & Wellness Institute August 2008 - March 2011
The Health & Wellness Institute November 2006 - August 2008
Blue Cross & Blue Shield of Rhode Island June 2004 - August 2006
MediaMap January 2000 - October 2001
Skills
Writing, Marketing Communications, Copy Editing, Product Strategy, Editing, Strategic Planning, Product Marketing, Business Development, Corporate Communications, Press Releases, Project Management, Management, Marketing, Public Relations, Proposal Writing, Marketing Strategy, Event Planning, Copywriting, Digital Media, Integrated Marketing, Social Media Marketing, Email Marketing, Direct Marketing, Brand Management, New Business Development
Education
Boston College 1995 — 1999
BA, English
Blue Cross & Blue Shield of Rhode Island November 2013 - Present
Independent Consultant February 2012 - May 2014
TJX October 2012 - October 2013
Agile New England November 2012 - April 2013
Advans April 2012 - September 2012
KPI Partners October 2010 - February 2012
Doreen Evans Associates February 2010 - May 2010
Dunkin' Brands June 2008 - February 2010
Independent Consulting January 2008 - June 2008
OneBeacon Insurance September 2001 - December 2007
Skills
Certified Project..., Enterprise Architecture, Data Warehousing, Business Intelligence, Business Strategy, Business Management, Cross-functional Team..., Higher Education, Retail Systems, PCI Compliance, Manufacturing, Insurance Claims, Property & Casualty..., Project Management, Requirements Analysis, Program Management, Vendor Management, Agile Methodologies, Leadership, SDLC, Integration, Insurance, Management, Business Analysis, CRM, Disaster Recovery, XML, Payment Industry, Analysis, Databases, Enterprise Software, Quality Assurance, Software Development, Project Planning, PMO
Education
Agile Games 2014 2012 — 2015
Agile New England 2013 — 2013
Agile Games 2013 (3 day conference), Software Development, Organization Change Management, Gamification, Training, Agile, Lean
Agile New England 2012 — 2012
Agile Games 2012, Chapter meetings
Grumman Data Systems Institute 1978 — 1979
Certificate in Systems Analysis and Design, Information Technology
Binghamton University 1973 — 1979
BA, Psychology
Nassau Community College 1971 — 1973
Associate Degree in Sociology, Sociology, Psychology
Benny & Jack, Inc. June 2015 - Present
Thundermist Health Center April 2015 - June 2015
NC3 January 2015 - April 2015
Blue Cross & Blue Shield of Rhode Island June 2014 - December 2014
Blue Cross & Blue Shield of Rhode Island January 2013 - June 2014
Blue Cross & Blue Shield of Rhode Island May 2010 - January 2013
NSTAR March 2010 - May 2010
HCR Group, Inc. May 2009 - August 2009
Skills
Employee Benefits, Benefits Administration, HRIS, Talent Acquisition, Onboarding, Talent Management, Deferred Compensation, Employee Relations, Applicant Tracking..., Human Resources, New Hire Orientations, FMLA, Temporary Placement, Workforce Planning, Process Improvement, Recruiting
Education
Bentley University
BS, Management Concentration: Human Resources Minor: Information Design and Corporate Communication
Provant January 2015 - Present
ikaSystems August 2012 - October 2014
Blue Cross & Blue Shield of Rhode Island November 2011 - July 2012
Blue Cross Blue Shield of Rhode Island November 2010 - November 2011
Blue Cross Blue Shield of Rhode Island October 2007 - November 2010
Blue Cross Blue Shield of Rhode Island August 2006 - October 2007
Gillette June 2004 - January 2005
Genzyme June 2003 - January 2004
FM Global June 2003 - January 2004
Gillette December 2000 - January 2001
Skills
SDLC, Software Documentation, CRM, Integration, Program Management, Requirements Analysis, Spanish, Healthcare, Lotus Notes, Salesforce.com, Sales Management, Project Management, Analysis, Visual Basic, VPN, Active Directory, TCP/IP, SAP, Marimba, Novell, Ethernet, Operations Management, Software Implementation..., Sales Operations, Sales Analysis, Business Process..., Continuous Improvement, Strategic Planning, MS Project, Vendor Management, Business Analysis, Microsoft Project, Process Improvement, Management, Leadership
Education
Bryant University 2008 — 2008
Certificate Program, Project Management
Northeastern University 1999 — 2005
Bachelor of Science in Business Administration, Management Information Systems & International Business
Blue Cross & Blue Shield of Rhode Island June 2015 - Present
Bryant University March 2014 - May 2015
Serengetee September 2014 - December 2014
Sears Holdings Corporation June 2010 - June 2014
Bobble January 2014 - May 2014
Bryant University January 2013 - June 2013
Skills
Time Management, PowerPoint, Leadership, Microsoft Word, Microsoft Excel, Customer Service, Public Speaking, Event Planning, Team Leadership, Social Media, Social Networking, Cashiering, Research, SAS E-Miner, Information Technology
Education
Bryant University 2011 — 2015
Bachelor of Business Administration (B.B.A.), Applied Analytics and Computer Information Systems
Brockton High School 2007 — 2011
High School
CVS Health 2005 - 2015
Blue Cross & Blue Shield of Rhode Island September 2004 - October 2005
Ocean Spray Cranberries April 2000 - August 2004
Harvard Pilgrim Health Care December 1998 - April 2000
Harvard Pilgrim Health Care June 1998 - December 1998
Harvard Pilgrim Health Care April 1992 - June 1998
Skills
Leadership, Medicare, Managed Care, Customer Service, Process Improvement, Hiring, Cross-functional Team..., Medicare Part D, Healthcare, Management, Strategic Planning, Budgeting, Call Centers, Pharmaceutical Industry
Education
Bryant University 1984 — 1991
Master’s Degree, Health/Health Care Administration/Management
Providence College 1980 — 1984
Bachelor’s Degree, Health/Health Care Administration/Management
Woori America Bank 2012 - 2013
Blue Cross & Blue Shield of Rhode Island 2012 - 2012
Johnson & Wales University 2011 - 2012
Yonsei University 2008 - 2009
Skills
Internal Audit, Risk Assessment, Internal Controls, Enterprise Risk..., Data Analysis, Advanced Accounting, Business Strategy, Business Analysis, COSO Framework, BSA/AML, Leadership, Financial Reporting, Financial Analysis, Financial Modeling, Strategic Finance, Governance, Compliance, Corporate Fraud, OFAC, Investments, Employee Surveys, Finance, Accounting, Microsoft Excel
Education
Baruch College, City University of New York (CUNY)
Accounting
Johnson and Wales University
MBA, Finance
Yanbian University of Science and Technology
Bachelor, International Trade and Economics
연세대학교 / Yonsei University
Exchange Program, International Economics
Blue Cross & Blue Shield of Rhode Island July 2014 - Present
Cape Cod Five Cents Savings Bank August 2013 - July 2014
Brown University September 2011 - May 2013
Habitat for Humanity International June 2012 - July 2012
State of Rhode Island June 2011 - August 2011
Cape Cod Five Cents Savings Bank July 2007 - August 2010
Town of Dennis September 2008 - January 2009
Skills
Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Customer Service, Nonprofits, Teamwork, International Relations, Outlook, Research, Event Planning, Spanish
Education
Brown University 2009 — 2013
BA, Economics, International Relations, Portuguese
Blue Cross & Blue Shield of Rhode Island June 2014 - Present
Blue Cross & Blue Shield of Rhode Island October 2013 - January 2014
Skills
Accounting, Product Marketing, Graphic Design, Radio Host, Marketing, Communication, Enterprise Risk..., Financial Analysis
Education
Bryant University 2013 — 2017
Accounting, Sophomore
St. Lukes Medial Center February 2014 - Present
HomeSmart February 2010 - Present
Blue Cross & Blue Shield of Rhode Island 2013 - February 2014
University Orthopedics June 2012 - January 2014
Lifespan August 2012 - June 2013
DPR REALTY 2011 - 2012
USPI 2011 - 2012
Skills
Health Insurance, Claims Resolution, Medicare, Appeals, Medicaid, Managed Care, HIPAA, Insurance, Medical Billing, Medical Terminology, Medical Records, HMO, Claim, Workers Compensation, Healthcare Consulting, Healthcare Industry, Sales, Negotiation, Contract Negotiation, Marketing, Investment Properties, First Time Home Buyers, Team Building
Education
Sacred Heart University 2013 — 2015
MSN, Educator
Bellevue University 2010 — 2014
MHA, Health/Health Care Administration/Management
Bellevue University
Bachelor of Business Administration (B.B.A.), Business
Glendale Community College
Nursing Degree, RN
City Year Rhode Island August 2015 - Present
Blue Cross & Blue Shield of Rhode Island May 2014 - March 2015
PARI Independent Living Center September 2010 - May 2014
Abercrombie & Fitch 2013 - 2013
Hollister Co. June 2009 - February 2011
Skills
Foreign Languages, Time Management, Ethical Decision Making, Microsoft Excel, Microsoft Word, Microsoft Office, PeopleSoft, PowerPoint, Integrity, People Skills, Teamwork, Office Administration, Management, Sales, Leadership
Education
Bryant University 2009 — 2013
Bachelor's degree, Human Resources Management and Services
Umbra Institute; Perugia, Italy 2011 — 2011
Study Abroad
Moses Brown School 2005 — 2009
Oxford - Provant April 2014 - July 2014
Prosumer LLC April 2007 - January 2014
Harvard Pilgrim Health Care 2005 - 2005
Blue Cross & Blue Shield of Rhode Island 2005 - 2005
Fresenius Medical Care 2001 - 2004
Fresenius Medical Care 2001 - 2004
Fresenius Medical Care 2001 - 2004
eBT eBusiness Technologie January 2000 - May 2001
Digital Equipment Corporation December 1984 - 1989
Digital Equipment Corporation December 1981 - November 1984
Skills
Team Building, Healthcare Information..., Business Analysis, Business Intelligence, Project Management, Program Management, Integration, Access, Requirements Analysis, Vendor Management, Visio, Process Improvement, MS Project, IT Management, SDLC, Business Process..., Software Documentation, SharePoint, Data Center, Databases, Analysis, Software Development, Management, Data Warehousing, SQL, PMP, IT Strategy, Software Project..., Pre-sales, Consulting, Disaster Recovery, ERP, Requirements Gathering, Agile Methodologies, Training, Information Technology, Resource Management, Leadership, CRM, Enterprise Architecture, Cross-functional Team..., Microsoft Office, Strategy, Enterprise Software, Business Process, Change Management, Customer Service
Education
Bryant University 2004 — 2004
Certificate of Project Management, Project Management, Pass
Bristol Community College 1974 — 1976
Associate of Science (A.s) 1976, Computer Programming/Programmer, General, 3
Thomson Reuters October 2014 - Present
Thomson Reuters February 2014 - October 2014
Thomson Reuters May 2012 - February 2014
Yodle August 2011 - April 2012
Blue Cross & Blue Shield of Rhode Island March 2010 - April 2011
Flagship Merchant Services December 2007 - December 2008
Skills
Customer Satisfaction, Intellectual Property, Patents, Technology, Trademarks, Customer Service, New Business Development, Management, Marketing, Social Media, Social Networking, Public Speaking, Team Leadership, Salesforce.com, Cold Calling, Sales, Selling, Sales Prospecting, SEO, Teamwork, Prospecting Skills, Problem Solving, Health Insurance, SEM, Customer Support, Production, Writing, Accountability, Microsoft Office, Video, Optimization, Account Management, CRM, Lead Generation
Education
Boston College 2001 — 2005
BA, Communications, Film
CVS Health January 2013 - Present
CVS Caremark January 2012 - January 2013
Blue Cross & Blue Shield of RI October 2011 - January 2012
Dell Services 2009 - 2011
Perot Systems June 2003 - November 2009
Blue Cross & Blue Shield of Rhode Island 1997 - 2003
Skills
MS Office Suite, Visio, Lotus Notes, Outlook, BMC Remedy, Lean Six Sigma Tools, Team Leadership, Worksite, Six Sigma, Security, Leadership, Process Improvement, IT Management, ITIL, Technical Support, Software Documentation, Microsoft Office, Vendor Management, Project Management, Windows 7, SDLC, Troubleshooting, Risk Management, Management, Information Security, Governance, Business Analysis
Education
Bryant University 2008 — 2009
Certificate Programs, Lean Six Sigma Green Belt
Rhode Island College 1975 — 1979
BA, Liberal Arts
Blue Cross & Blue Shield of Rhode Island May 2012 - Present
Liberty Mutual Group July 2009 - April 2012
Skills
Insurance, Financial Analysis, Risk Management, Property & Casualty..., Financial Modeling, Financial Reporting, Essbase, Auditing, Internal Controls, Sarbanes-Oxley Act, Internal Audit, Accounting, Lotus Notes, Finance, Financial Risk, Access
Education
Bryant University 2005 — 2009
BBA, Finance & Economics
Blue Cross & Blue Shield of Rhode Island February 2013 - Present
Clear Channel Radio March 2010 - September 2013
Sunbelt Communications/KRNV CH.4 July 2008 - October 2009
Cox Communications September 2007 - July 2008
Skills
Video, Sound, HD Video, Post Production, Broadcast, Commercials, Editing, Final Cut Pro, Leadership, Management, Program Management, Radio, Radio Broadcasting, Troubleshooting, Process Improvement, Customer Service
Education
Bryant University 2015 — 2015
Project Management
New England Institute of Technology 2003 — 2007
B.S. Digital Recording Arts, Film/Broadcast Media
CVS Health November 2013 - Present
CVS Caremark Corporation May 2010 - Present
Blue Cross & Blue Shield of Rhode Island January 1999 - February 2010
Blue Cross & Blue Shield of Rhode Island 1996 - 1998
Blue Cross & Blue Shield of Rhode Island 1995 - 1996
Blue Cross & Blue Shield of Rhode Island 1992 - 1994
John Hancock Life Insurance Company (U.S.A.) 1990 - 1991
Skills
Healthcare, Project Management, Contract Negotiation, Health Insurance, Managed Care, Hospitals, EHR, Management, Policy, Provider Relations, Strategy, Team Building, Training, Leadership, Insurance, Customer Service, Contract Management, Cross-functional Team...
Education
Johnson and Wales University 1994 — 1996
Masters of Science, Business Administration
Westfield State University 1986 — 1990
Bachelors of Science, Business Management / Finance, Business / Finance
Brown University
Frontiers In Health Care Conference 2005
Harvard Law School
Harvard Law School Building Negotiations Skills Course 2002
Providence College
Health Policy Mgmt. Forum - Pay For Performance, Quality Improvement 2006
Bank of America Merrill Lynch October 1997 - Present
Blue Cross & Blue Shield of Rhode Island March 1985 - October 1997
Paul Revere Insurance March 1984 - March 1985
Metropolitan Property and Casualty Insurance Company April 1979 - March 1984
Travelers Insurance September 1977 - April 1979
Skills
Process Improvement, SDLC, Vendor Management, Project Portfolio..., Banking, Integration, Risk Management, Business Analysis, Financial Analysis
Education
Bryant University 1998 — 2000
Computer Information Systems, Project Management
Providence College 1973 — 1977
BS, Accounting
Bishop Hendricken High School 1969 — 1973
Blue Cross & Blue Shield of Rhode Island December 2012 - Present
Blue Cross & Blue Shield of Rhode Island 2007 - 2012
Blue Cross & Blue Shield of Rhode Island 2000 - 2007
Blue Cross & Blue Shield of Rhode Island 1998 - 2000
Bryant University October 1984 - September 1996
Skills
Well-developed verbal..., High research and..., Strong PC knowledge, Work within regulatory..., Medicare, Health Insurance, Healthcare, Quality Assurance, HIPAA, Employee Benefits, Program Management, Software Documentation, Managed Care, Healthcare Management, Team Building, Invoicing, Medicaid
Education
Bryant University 1979 — 1981
AS, Secretarial Science
HUB International May 2015 - Present
Blue Cross Blue Shield of Massachusetts June 2014 - May 2015
Blue Cross Blue Shield of Massachusetts May 2013 - June 2014
Blue Cross Blue Shield of Massachusetts February 2011 - May 2013
Blue Cross & Blue Shield of Rhode Island September 2004 - February 2011
Sun Life Financial June 2001 - September 2004
Sun Life Financial June 2001 - September 2004
Advanced Marketing Solutions September 1998 - June 2001
Advanced Marketing Solutions September 1998 - June 2001
Skills
Health Insurance, Underwriting, Employee Benefits, Disability Insurance, Life Insurance, Reinsurance, Process Improvement, Data Analysis, Healthcare, Health Savings Accounts, Health Care Reform, HMO, Dentistry, Risk Management, Training, Financial Services, Insurance, Medicare, Financial Analysis, HIPAA, Customer Service, Leadership, Health Policy, Brokers, Team Management, Financial Risk, Medicare Part D, Benefits Administration, Analysis, Strategic Financial..., Group Insurance, Managed Care, Self-funded, Finance, Call Centers, COBRA, Long-term Care, Provider Relations, Retirement, 401k, Medicaid, Workers Compensation, Actuarial Science, Claim, Claims Management, Term Life Insurance, Healthcare Consulting, Vendor Management, Account Management, Analytics
Education
Assumption College 1998 — 2001
Bachelor of Arts (BA), Business Management
Mount Wachusett Community College 1996 — 1998
Business
Westerly High School
Waterbury Hospital August 2015 - Present
TKG April 2015 - Present
Blue Cross & Blue Shield of Rhode Island April 2014 - April 2015
Lourdes Health System July 2011 - April 2014
Caritas Christi Health Care2008-2010 September 2008 - December 2010
Boston University September 1985 - May 2010
Cape Cod Healthcare (CCHC) January 2000 - January 2008
Suffolk University September 1993 - June 1997
UMass Boston September 1989 - June 1993
Wang Labs October 1981 - June 1991
Skills
Talent Management, HRIS, Change Management, Business Acumen, Organizational..., Negotiation, Employee Relations, Performance Management, Onboarding, Human Resources, Healthcare, Employee Benefits, Succession Planning, Management, Strategic Planning, Team Building, Process Improvement, Program Management, Employee Training, Leadership, Recruiting, Executive Coaching, Employment Law, Staff Development, Deferred Compensation, Nonprofits, Coaching, Strategy, Organizational..., Career Development, Personnel Management, Performance Improvement, Public Speaking, Leadership Development, Training, Policy, Talent Acquisition, Benefits Administration, Employee Engagement, Interviews, Resume Writing, College Recruiting, Time Management, Applicant Tracking..., Business Process..., Labor Relations, Hiring, Workforce Planning, Conflict Resolution, Instructional Design
Education
Penn State 2010 — 2015
MPS, Human Resources and Employee Relations
Cornell University 2003 — 2003
Certificate, Human Resource Management
Boston University 1984 — 1988
EdD, Human Resources
Mansfield University of Pennsylvania
B.A, Theatre Arts
Dassault Systèmes September 2014 - Present
Blue Cross & Blue Shield of Rhode Island June 2011 - July 2014
National Grid August 2010 - July 2011
National Grid August 2008 - August 2010
Wachovia Bank 1997 - 2008
Skills
Leadership Development, Talent Management, Organizational..., Coaching, Team Building, Performance Management, Succession Planning, Training, Employee Engagement, Human Resources, Change Management, Onboarding, Employee Relations, Executive Coaching, Leadership
Education
Massachusetts School of Professional Psychology 2013 — 2014
Certificate, Executive Coaching, 3.8
American University 2004 — 2006
Masters, Organizational Development
Fitchburg State University 1984 — 1988
Bachelor of Business Administration (BBA), Business Administration and Management, General
BCBSRI June 2011 - Present
Blue Cross & Blue Shield of Rhode Island February 2011 - May 2011
Dunkin' Brands Inc. January 2008 - February 2011
The Casey Group January 2007 - August 2007
PFPC August 2004 - February 2007
American Student Assistance February 2004 - August 2004
OneBeacon Insurance January 2000 - February 2004
Skills
Program Management, Software Project..., Business Analysis, SDLC, PMP, Vendor Management, PMO, Project Portfolio..., Project Management, Visio, Project Planning, Project Delivery, Process Improvement, Management, Business Process, Business Intelligence, Software Development, Leadership, Quality Assurance, Team Management, MS Project, Enterprise Software, IT Strategy, Business Process...
Education
Project Management Institute 2004 — 2004
PMP certification
Boston University Questrom School of Business
Masters Certification in Project Management (PMMC)
Roger Williams University
BS
Ocean State PMI Chapter January 2015 - Present
Citizens Bank November 2014 - Present
Ocean State PMI Chapter January 2010 - Present
Blue Cross & Blue Shield of Rhode Island July 2013 - September 2014
Bridge Technical Talent January 2013 - July 2013
Toastmasters International July 2010 - April 2013
RBS Citizens Financial Group January 2011 - December 2012
Advanced Solutions for Tomorrow June 2008 - January 2011
Advanced Solutions for Tomorrow January 2006 - June 2008
ASFT April 2004 - January 2006
Skills
PMP, SharePoint, PMO, Business Analysis, Project Management, MS Project, Project Planning, Process Improvement, Team Leadership, Requirements Gathering, Analysis, Business Process..., Program Management, Training, Microsoft Project, Visio, Business Requirements, Information Technology, Software Project..., Management, Business Process, Governance, Leadership, Resource Management, Integration, Strategic Planning, PMI, Certified Project..., Knowledge Management, XML, Technical Writing, Proposal Writing, S1000D, Adobe Creative Suite, WBS, Task Management, PMBOK, Staff Supervision, Business Writing, Testing, Internal Audit, Marketing Communications, Project Portfolio..., RACI, Business Case, Multimedia Project..., DTD, Blueprint, Vendor Management
Education
Bryant University 2002 — 2002
Certificate
Nichols College 1982 — 1986
Bachelors of Science in Business Administration
Chagrin Falls High School 1978 — 1982
AT&T Mobility February 2013 - Present
AT&T Mobility January 2007 - January 2013
Aquent March 2006 - August 2006
Sprint Nextel August 2004 - March 2006
Blue Cross & Blue Shield of Rhode Island January 2004 - August 2004
Emplanet, Inc. August 2001 - March 2003
Putnam Investments September 1999 - August 2001
Skills
Training, Call Centers, Six Sigma, Research, Microsoft Office, Analytical Skills, HTML, Management, Wireless, Customer Satisfaction, Sales, Process Improvement, Leadership, Troubleshooting, Customer Retention, Six Sigma Green Belt, Detail Oriented, Resourceful, Organized, Sales Operations, Contract Negotiations
Education
Boston University 2003 — 2003
Certificate
University of Massachusetts at Lowell 1996 — 1997
Merrimack College 1993 — 1996
Bachelor of Arts (B.A.)
Stonehill College 1992 — 1993
Blue Cross & Blue Shield of Rhode Island August 2013 - Present
State Street February 2013 - May 2013
Supply Strategies June 2009 - November 2012
Law Offices of Bong W. Yeon 2007 - 2009
Motor Coach Industries 2005 - 2006
Motor Coach Industries 2004 - 2005
Penn Mutual 2003 - 2004
Penn Mutual 2003 - 2003
J. William Fulbright Foreign Scholarship 2001 - 2002
Merrill Lynch 2000 - 2000
Skills
Procurement, Procurement Outsourcing, Supply Chain Management, Resource Management, Strategic Outsourcing, Sales Operations, Consultants, Business Strategy, Financial Modeling, Pricing Model and..., ROI Analysis, Competitive Analysis, Contract Negotiation, Outsourcing Management, New Business Development, China Business..., Writing, Research, Valuation, Customer Service, International..., Client Development, Portuguese, French, Spanish, German, Italian, Korean, Swedish, Strategic Financial..., Strategic Planning, Strategic Thinking, Polyglot, Diversity, Vietnam sourcing, Financial Analysis, Cash Management, Leadership Development, P&L, Cost Savings Strategies, Due Diligence, Mandarin, Income Statement
Education
Bentley University 2007 — 2009
Master of Business Administration (MBA), Management, Cumulative GPA: 3.55 / GPA in Concentration: 3.93
Connecticut College 1997 — 2000
Bachelor of Arts (B.A.), Economics
Blue Cross & Blue Shield of Rhode Island August 2012 - May 2013
AAA Southern New England June 2005 - August 2012
Randstad 2004 - 2005
EXPRESS, Inc. 2002 - 2003
Skills
Performance Management, Organizational..., Human Resources, Recruiting, College Recruiting, Employee Relations, Talent Acquisition, Training, Succession Planning, Interviews, Strategic Planning, Team Building, Program Management, Applicant Tracking..., Onboarding, HRIS, Benefits Administration, Employee Training, New Hire Orientations, Deferred Compensation, Talent Management, Management, Change Management, Leadership, Payroll, Technical Recruiting, Analysis, Conflict Resolution, Policy, Personnel Management, Employee Benefits, Coaching, Temporary Placement, Employment Law, Hiring, Employee Engagement, FMLA, Organizational..., Workforce Planning, Compensation & Benefit
Education
Bryant University
Certificate, Human Resources
Professional Development
University of Rhode Island
BA, English, Renaissance Literature
Blue Cross & Blue Shield of Rhode Island May 2013 - Present
BCBSRI January 2006 - May 2013
BCBSRI April 2004 - December 2005
Skills
Business Analysis, Requirements Gathering, Cross-functional Team..., Project Management, Team Building, Visio, Requirements Analysis, Process Improvement, Software Documentation, SQL, Business Intelligence, Insurance, Data Analysis, Access, Business Process..., Analytics, MS Project, Team Leadership, Change Management, Leadership, Databases, Program Management, Analysis
Education
American InterContinental University 2002 — 2003
MBA, Technology
Bryant University 1995 — 1999
BA, Computer Information Systems
Blue Cross & Blue Shield of Rhode Island May 2014 - Present
Blue Cross Blue Shield of Rhode Island September 2012 - May 2014
Blue Cross Blue Shield of Rhode Island September 2009 - September 2012
Blue Cross Blue Shield of Rhode Island December 2005 - September 2009
Gunther International 1988 - 2005
Skills
Leadership, Analysis, Management, PMP, Vendor Management, SDLC, Project Management, Integration, Software Documentation, Process Improvement, Business Analysis, Team Leadership, Testing, Strategic Planning, Visio, Business Process..., PMO, Program Management, Cross-functional Team..., Requirements Analysis, Software Project..., IT Strategy, Project Portfolio..., Business Intelligence, Change Management, MS Project, Business Process, Microsoft Project
Education
Albertus Magnus College 1997 — 2000
Bachelor's degree, Busines Management
Katharine Gibbs Business School 1987 — 1988
Information Technology
Summitworks Technologies June 2012 - Present
Deloitte June 2012 - Present
Arcadia Solutions 2009 - 2012
Blue Cross & Blue Shield of Rhode Island 2008 - 2012
Amtex Systems / CSC 2007 - 2009
Accenture 2006 - 2008
MTS at Sun Mircrosystems Inc ( formely "SeeBeyond Techonology Corporation") 2003 - 2006
SPRY Resources 2001 - 2003
Skills
Business Analysis, JCAPS, EAI, Healthcare, HIPAA, Integration, SOA, Training, Java, SDLC, Enterprise Architecture, Oracle, JMS, Oracle SOA Suite, Web Services, ESB, Java Enterprise Edition, Solution Architecture, Middleware
Education
Andhra University 2001 — 2003
MSc Information Systems, Computers
Andhra University 1998 — 2001
BCA, Computers
Imagine You lc May 2000 - Present
US Coast Guard Auxiliary 2009 - Present
Urban League Guild 2006 - 2010
Blue Cross & Blue Shield of Rhode Island May 2005 - September 2007
Lenscrafters 1989 - 2000
Skills
Public Speaking, Leadership Development, Coaching, Non-profits, Event Planning, Social Media, Strategic Planning, Leadership, Training, Nonprofits, Public Relations, Management, Program Management, Small Business, Social Media Marketing, Social Networking, Volunteer Coordination, Community Outreach, Training and Development, Entrepreneurship, Project Management, Blogging, Fundraising, Strategic Communications, Organizational..., Research, Executive Coaching, Marketing Strategy, Event Management, Recruiting, Facebook, Business Development, Team Building, Customer Service, Volunteer Management, Program Development, Teaching, Workshop Facilitation, Community Development, Marketing, Staff Development, Conflict Resolution, Government, Career Counseling, Career Development..., Employee Training, Motivational Speaking, Personal Development, Business Coaching, Grant Writing
Education
Professional Christian Coaching & Counseling Academy (PCCCA) 2011 — 2011
Certification, Coaching
Bryant University 2010 — 2010
Professional Training & Development Certificate
Coaches Training Institute (CTI) 1998 — 2000
Life coaching
Rhode Island College 1986 — 1990
BA/ Communications/Management
Ropes & Gray LLP February 2014 - Present
Ropes & Gray LLP February 2012 - January 2014
Ropes & Gray LLP January 2011 - February 2012
Ropes & Gray LLP March 2008 - December 2010
Blue Cross & Blue Shield of Rhode Island July 2005 - March 2008
Skills
Financial Reporting, Corporate Finance, Financial Modeling, Financial Analysis, Finance, Variance Analysis, Data Analysis, Microsoft Excel, Insurance
Education
Boston University - School of Management 2009 — 2012
MBA, Strategy & Business Analysis
University of Pittsburgh 2001 — 2005
BSBA, Finance
Blue Cross & Blue Shield of Rhode Island June 2010 - Present
Blue Cross & Blue Shield of Rhode Island April 2008 - June 2010
Education
Bentley University 1998 — 2002
Bachelor of Science, Marketing
CVS Caremark Corporation January 2014 - Present
Blue Cross & Blue Shield of Rhode Island 2011 - January 2014
RBS Citizens Group March 2011 - November 2011
Fresenius Medical Care October 2008 - April 2010
Harvard Pilgrim Health Care November 2004 - October 2008
Fidelity Investments January 2000 - January 2004
Partners Healthcare Systems Inc January 1997 - January 2000
Medical Systems Management Inc January 1994 - January 1997
Medical Information Technology, Inc January 1987 - January 1994
Skills
Requirements Analysis, Cross-functional Team..., PMP, Program Management, SDLC, Project Management, Business Process, Business Process..., PMO, Software Documentation
Education
Boston College 1982 — 1985
B.S.
Boston College
Degree: Bachelor of Science, Management; Computer Science
Blue Cross & Blue Shield of Rhode Island October 2014 - Present
Harvard Pilgrim Health Care 2009 - October 2014
Suffolk University January 2005 - December 2012
Harvard Pilgrim Health Care 2005 - 2009
Harvard Pilgrim Health Care 2001 - 2005
Harvard Pilgrim Health Care 1998 - 2001
Harvard Pilgrim Health Care 1995 - 1998
Harvard Pilgrim Health Care 1993 - 1995
Harvard Pilgrim Health Care 1989 - 1993
Skills
Organizational..., Leadership Development, Career Development, Organizational..., Talent Management, Performance Management, Coaching, Executive Coaching, Workshop Facilitation, Change Management, Employee Engagement, Program Management, Training, Team Leadership, Succession Planning, Employee Training, E-Learning, 360 Feedback, Cross-functional Team..., Strategy, Time Management, Career Counseling, Personnel Management, HRIS, Project Management, Business Planning, Performance Improvement, Team Building, New Hire Orientations, Public Speaking, Staff Development, Employee Benefits, Talent Acquisition, Training Delivery, Leadership, Management Development, MBTI, Recruiting, Conflict Resolution, Management, Onboarding, Hiring, Culture Change
Education
Suffolk University 1999 — 2001
Master of Science (M.S.), Adult and Organizational Learning
Boston College 1996 — 1997
Certificate - Leadership for Change
Swarthmore College 1984 — 1988
Bachelor of Arts (B.A.), Psychology
Blue Cross & Blue Shield of Rhode Island Business Objects AdministratorBlue Cross Blue Shield2007 - Present
Education
Bryant University 1987 — 1992
Healthcentric Advisors June 2015 - Present
Carelink February 2015 - May 2015
Thundermist Health Center May 2014 - October 2014
ACS, a Xerox Company December 2009 - April 2014
Northern Rhode Island Area Health Education Center September 2009 - December 2010
Neighborhood Health Plan of Rhode Island October 2005 - November 2008
Beth Israel Deaconess Medical Center April 2008 - June 2008
Blue Cross & Blue Shield of Rhode Island January 2008 - March 2008
Rhode Island Kids Count January 2008 - January 2008
Rhode Island Department of Health January 2006 - August 2006
Skills
Program Management, Healthcare, Nonprofits, Grant Writing, Proposal Writing, Management, Fundraising, Project Management, HIPAA, Research, Community Outreach, Medicaid, Public Health, Healthcare Management, Program Development, Policy, Event Planning, Strategy, Project Planning, Provider Relations, Grants, Program Implementation, Staff Management
Education
Union College 1991 — 1993
Bachelor of Science, Psychology
Boston University 1988 — 1990
Blue Cross & Blue Shield of Rhode Island July 2014 - Present
Special Olympics Rhode Island 2011 - Present
Blue Cross & Blue Shield of Rhode Island July 2013 - July 2014
Blue Cross & Blue Shield of Rhode Island July 2012 - July 2013
Leadership Rhode Island January 2012 - October 2012
Blue Cross & Blue Shield of Rhode Island April 2008 - July 2012
Blue Cross & Blue Shield of Rhode Island December 2007 - March 2008
Blue Cross & Blue Shield of Rhode Island January 2007 - November 2007
Blue Cross & Blue Shield of Rhode Island January 2006 - December 2006
Blue Cross & Blue Shield of Rhode Island January 2005 - December 2005
Skills
Health Insurance, Project Management, Cross-functional Team..., Strategic Planning, Leadership, Marketing Strategy, Healthcare, Management, Budgets, Team Building, Market Research, Employee Benefits, Strategy, Analytics, Business Strategy, Financial Analysis, Marketing Communications, Market Intelligence, Insurance, Vendor Management, Product Management, Management Consulting, Change Management, Product Marketing, Product Innovation, Process Improvement, Managed Care, MS Project, Executive Management, Business Analysis, Analysis, Data Analysis, Program Management, Presentations, Presentation Development, Product Placement, Medicare, Business Process..., Competitive Analysis, CRM, Leadership Development, Medicare Advantage
Education
Bryant University 2000 — 2002
MBA, Computer Information Systems
State University of New York College at Geneseo 1995 — 1999
BS, Business Administration
Barrington High School 1990 — 1995
Conduit Systems, Inc. September 2012 - December 2014
Blue Cross & Blue Shield of Rhode Island November 2011 - April 2012
RBS Citizens Technology Services April 2011 - August 2011
RBS Citizens Business Services December 2009 - December 2010
Conduit Systems, Inc. January 2009 - December 2009
VeriSign March 2008 - September 2008
Blue Cross and Blue Shield of Rhode Island April 2007 - February 2008
Bank of America July 2006 - December 2006
Fidelity Information Services March 2006 - July 2006
Citizens Bank November 2001 - December 2005
Skills
Cross-functional Team..., Risk Management, Integration, Program Management, Project Management, Management, Leadership, Team Building, SDLC, Security, Vendor Management, Strategic Planning, Business Analysis, Visio, Budgets, Process Improvement, Software Project..., Project Portfolio..., Requirements Analysis, PMO, Business Requirements, MS Project, Information Security, HIPAA IT Security..., Cloud Computing, PMP, Disaster Recovery, CRM, IT Strategy, Business Process..., Project Planning, Business Intelligence, Microsoft SQL Server, Testing, Databases, SharePoint, Enterprise Software, Solution Architecture, Quality Assurance, Outsourcing, Business Process, Requirements Gathering, Project Delivery, Information Technology, Agile Methodologies, ITIL, IT Management
Education
Bryant University 1995 — 1998
CAGS, Computer Information Systems
Bryant University
MBA, Accounting
FM Global 1990 - Present
University of Rhode Island 1988 - 1990
Blue Cross & Blue Shield of Rhode Island 1986 - 1988
Education
Bryant University
Computer Information Systems
Community College of Rhode Island
Computer Science
University of Rhode Island
Computer Science
Tufts University September 2012 - Present
CIDC May 2012 - September 2012
Plymouth Rock Assurance October 2010 - May 2012
Arbella Insurance Group July 2006 - September 2010
Blue Cross & Blue Shield of Rhode Island June 2003 - July 2006
John Hancock Funds September 2000 - January 2002
Young Friends of Save Venice, Boston Chapter August 1999 - June 2001
Liberty Financial June 1997 - August 2000
Skills
Data Warehousing, Business Intelligence, Business Objects, SQL, SDLC, Databases, Requirements Analysis, Crystal Reports, Business Analysis, Data Integration, Analytics, XML, Agile Methodologies
Education
Boston College - Wallace E. Carroll Graduate School of Management 1992 — 1994
M.B.A., International Management
Columbia University in the City of New York 1988 — 1992
B.A., Soviet Studies
St. Mark's School 1984 — 1988
H.S.
Blue Cross & Blue Shield of Rhode Island August 2012 - Present
Blue Cross & Blue Shield of Rhode Island October 2011 - August 2012
Harvard Pilgrim Health Care July 1998 - June 2010
Harvard Pilgram Health Care 1998 - June 2010
Harvard Pilgrim Health Care January 1997 - January 1998
Harvard Pilgrim Health Care 1997 - 1998
Harvard Pilgrim Health Care January 1996 - January 1997
Harvard Pilgrim Health Care 1996 - 1997
Sallie Mae Student Loans January 1995 - January 1996
· South Shore Bi-Glass February 1994 - January 1995
Skills
Management, Cross-functional Team..., Customer Service, Training, Managed Care, Access, Account Management, Analysis, Budgets, Business Analysis, CRM, Call Centers, Change Management, Coaching, Contract Negotiation, Customer Satisfaction, Data Analysis, Health Insurance, Healthcare, Insurance, Leadership, Microsoft Office, Operations Management, Performance Management, Process Improvement, Program Management, Project Management, Sales, Sales Operations, Salesforce.com, Strategic Planning, Team Building, Team Leadership, Troubleshooting, Vendor Management
Education
Assessing Training Needs Boston University Corporate Education Center
Boston College
Communications Boston College
Degree candidate Bachelor of Arts
MetLife April 2015 - Present
IBM March 2013 - Present
IBM April 2012 - March 2013
Hewlett-Packard July 2010 - February 2012
Blue Cross & Blue Shield of Rhode Island July 2009 - June 2010
caremark August 2008 - May 2009
Skills
AIX, Data Center, ITIL, Disaster Recovery, Virtualization, Servers, System Administration, VMware, Data Migration, HP-UX, Unix, High Availability, Linux, IBM AIX, Storage Area Networks, SAN
Education
Bowie State University 2004 — 2007
Bachelor of Computer Science (BSc), Network and System Adminstration
University of Alabama 1997 — 1999
Bachelor of Engineering (B.E.), Electrical and Electronics Engineering
Blue Cross & Blue Shield of Rhode Island January 2014 - Present
State of Rhode Island October 2010 - January 2014
CVS Caremark September 2006 - October 2010
Pulte Homes September 2005 - September 2006
Skills
Sarbanes-Oxley Act, Business Process..., Project Management, PeopleSoft, Finance, Data Analysis, Access, Financial Reporting, Financial Modeling, Process Improvement, Financial Analysis, Budgets, Management, Customer Service, Microsoft Excel, Auditing, Accounting, Analysis, Capital Budgeting, Forecasting
Education
Bryant University 2008 — 2010
MBA, Business Administration
University of Massachusetts Dartmouth 2001 — 2005
BA, Psychology, Political Science
State of Rhode Island July 2012 - Present
Blue Cross & Blue Shield of Rhode Island 2000 - January 2012
Blue Cross & Blue Shield of Rhode Island 1992 - January 2000
Blue Cross & Blue Shield of Rhode Island July 1982 - January 1992
General Dynamics Electric Boat July 1980 - June 1982
Skills
Financial Analysis, Vendor Relations, Lotus Notes, Facilities Management, Lease Negotiations, Corporate Real Estate, Strategic Planning, Teamwork, Microsoft Word, Business Process..., Customer Service, Contract Management, Data Analysis, Outlook, Insurance, Team Leadership, Organizational..., Real Estate, Program Management, Process Improvement, Analysis, Budgets, Visio, Negotiation, New Business Development, Change Management, Underwriting, Team Building, Project Management, Time Management, Business Development, Healthcare, PeopleSoft, Operations Management, Microsoft Office, PowerPoint, Business Analysis, Performance Management, Management Consulting, Health Insurance, Due Diligence, Vendor Management, Disaster Recovery, Access, Financial Modeling, Forecasting, Leadership, HIPAA, Microsoft Excel, Project Planning
Education
Boston University Continuing Education 2006 — 2011
Certificate Facilities Management, Facilities, Corporate Real Estate
Rensselaer Polytechnic Institute at Hartford 1980 — 1983
MBA, Business
Boston University 1976 — 1980
BS, Manufacturing Engineering
Classical High School 1972 — 1976
Blue Cross & Blue Shield of Rhode Island May 2001 - Present
Paradigm Medical 1990 - 1994
Skills
Insurance, Health Insurance, Medicaid, Medicare, HIPAA, Legal Writing, Employee Relations, Legal, Managed Care, Litigation, Provider Relations, Privacy Law, Health Policy, Medicare Part D, Health Care Reform, Workers Compensation, Healthcare Industry, Process Improvement, Program Management
Education
Roger Williams University School of Law 1997 — 2000
JD, Law
Bryant University 1988 — 1991
MBA, Management
Bryant University 1984 — 1987
B.S. in B.A., Computer Information Systems
Semi-Retired August 2013 - Present
Child & Family Services of Newport County March 2014 - May 2014
Child & Family Services of Newport County April 2009 - August 2013
Blue Cross & Blue Shield of Rhode Island October 1994 - November 2008
Mental Health Services of Cranston, Johnston & NW Rhode Island, Inc. 1987 - 1994
Skills
Leadership, Strategic Planning, Program Management, Organizational..., Healthcare Management, Healthcare Industry, Non-profits, Program Development, Healthcare, Health Insurance, Managed Care, Disease Management, Health Education, Quality Improvement, Provider Relations, Health Policy, Health Care Reform, Team Building, Utilization Management, Medicare, Medicaid, Employee Benefits, Insurance, HIPAA, Hospitals, Leadership Development, Healthcare Consulting, Case Managment, Management, Revenue Cycle, Policy, Medicare Part D, Employee Training, Public Health, Informatics, Healthcare Information..., EHR, Employee Wellness, Long-term Care, Project Management, Budgets, Operations Management, Process Improvement, Network Development, Grant Writing, Program Evaluation, Community Outreach, Workshop Facilitation, Benefits Administration, Case Management
Education
Boston University
Masters in Public Health, Health Administration
University of Rhode Island
BA, Political Science & Sociology
Pannone Lopes Devereaux & West LLC 2014 - Present
Blue Cross & Blue Shield of Rhode Island August 2009 - July 2014
Blue Cross & Blue Shield of Rhode Island May 2008 - May 2009
United States Army Reserve 2000 - 2008
United States Attorney's Office - Boston, MA May 2007 - August 2007
Mirick O'Connell September 2004 - July 2006
Skills
Health Care Law, Litigation, E-Discovery, Contract Drafting, Contract Negotiation, Vendor Contracts, Real Estate Contracts, Confidentiality..., Consulting Agreements, Compliance, Legal Advice, Legal Writing, Legal Research, Corporate Law, Affordable Care Act, ERISA, HIPAA, Subrogation, Health Insurance, Risk Management, Medicare, Trademarks, Insurance Law, Liability, Arbitration, Proposal Writing, Medicaid, Research, Civil Litigation, Workers Compensation, Trial Practice, Insurance, Legal Assistance, Human Resources, Product Liability, Policy Analysis, Legal Issues, Nonprofits, Public Speaking, Torts, Negotiation, Policy, Corporate Governance
Education
Roger Williams University School of Law 2006 — 2009
Juris Doctor
Assumption College 2001 — 2004
Bachelors, English, Spanish, Sociology
Blue Cross & Blue Shield of Rhode Island 1989 - Present
Harvard Pilgrim Health Care 2006 - 2009
Blue Cross Blue Shield of Massachusetts 2002 - 2006
Skills
Financial Analysis, Health Insurance, Financial Modeling, Financial Reporting, Process Improvement, Medicare, Access, Finance, Outlook, Data Analysis, SAS, Sarbanes-Oxley Act, Managed Care, Analysis, Healthcare Management, HIPAA, Disease Management, Healthcare Industry, Analytics, Business Analysis, Research, Software Documentation, Strategic Planning, Microsoft Excel, Healthcare Information...
Education
Bryant University 1985 — 1989
Bachelor of Applied Science (B.A.Sc.), Applied Actuarial Mathematics
Citizens Bank May 2015 - Present
Citizens Bank January 2013 - May 2015
Blue Cross & Blue Shield of Rhode Island July 2012 - January 2013
Blue Cross & Blue Shield of Rhode Island April 2010 - July 2012
Cox Communications July 2006 - April 2010
CVS Caremark Corporation March 2005 - July 2006
Skills
Essbase, Variance Analysis, Hyperion Enterprise, Financial Modeling, Forecasting, Financial Analysis, Financial Reporting, Capital Budgeting, Hyperion Planning, Financial Forecasting, PeopleSoft, Budgets, Data Analysis, Corporate Finance, Internal Controls, Microsoft Excel, Process Improvement, Six Sigma, Business Process..., Analytics, Access, Finance
Education
Bryant University 2012 — 2012
Master of Business Administration (MBA), Finance, General
Plymouth State University 1999 — 2003
Bachelor of Science (BS), Finance, General
Rhode Island Medical Imaging September 2014 - Present
Rhode Island Medical Imaging, Inc. April 2003 - Present
Butler Hospital 2000 - 2004
Blue Cross & Blue Shield of Rhode Island 1984 - 1988
Outlet Broadcasting 1979 - 1983
Skills
Benefits Administration, Employee Wellness..., Healthcare, Recruiting, ADP Payroll, Employee Relations, Human Resources, Employee Benefits, Onboarding, Health Insurance, Training, Deferred Compensation, Time Management, Psychotherapy, Leadership, Health Care Reform, Employee Wellness, Organizational..., COBRA, Payroll, Health Promotion, Incentive Programs, Policy, Performance Management, Customer Service, Case Managment, Leadership Development, HIPAA, Coaching, Open Enrollment, FMLA, HRIS, New Hire Orientations, Wellness, Team Building, Medicare, Health Education, Disease Management, Change Management, Hospitals, ERISA, Program Development, Outlook, Public Speaking, Benefits Design, Talent Acquisition, Process Improvement, Strategic Planning, Case Management
Education
Briarcliffe College
BA, Sociology/Languages
State Street September 2014 - Present
TJX 2012 - 2013
Prudential Financial 2011 - 2012
Covidien 2009 - 2011
Bank of America 2008 - 2009
Citizens Bank 2008 - 2008
Nortek 2007 - 2008
Innovative Spinal Technologies (IST) 2006 - 2007
FM Global 2005 - 2006
Blue Cross & Blue Shield of Rhode Island 2001 - 2005
Skills
Process Improvement, PMO, SDLC, Vendor Management, Strategy, Leadership, Program Management, Business Analysis, SharePoint, Performance Management, Resource Management, Applicant Tracking..., Software Project..., Management, Human Resources, Change Management, Risk Mangement, Team Building, Data Analysis, Mergers & Acquisitions, User Acceptance Testing, Business Process Mapping, Global Cross-Functional..., Financial Services, Healthcare, Governance, Marketing Communications, Risk Management, Requirements Gathering, Team Leadership, Business Process..., Project Planning, Business Intelligence, Brand Management, Project Management, Requirements Analysis, Visio, IT Strategy, Budgets, Project Portfolio..., Management Consulting
Education
Bryant University
PMO Bootcamp, Certificate
Community College of Rhode Island
A.S. Degree in Business Administration/Paralegal Studies
New England Institute of Technology
Computer Programming
National Council Society of St. Vincent de Paul, Inc. January 2014 - Present
Society of St. Vincent de Paul, Inc., National Council of the United States May 2013 - Present
St. Vincent de Paul, Diocesan Council of Providence, RI October 2011 - January 2014
Richard L. Morin March 2010 - March 2012
The Meridian Group, Ltd. 2010 - March 2012
Blue Cross & Blue Shield of Rhode Island April 1972 - September 2009
Community College of Rhode Island 1987 - 2009
Johnson & Wales University 1990 - 2006
Skills
Leadership, Auditing, Accounting, Risk Management, Budgets, Financial Analysis, Insurance, Project Management, Sarbanes-Oxley Act, Coaching, Finance, Management, Forecasting, Leadership Development, Investments, Financial Reporting, Employee Benefits, Performance Management, Analysis, Change Management, Internal Controls, Program Management, Payroll, Mergers & Acquisitions, Strategic Planning, Internal Audit, Strategic Financial..., Process Improvement, Financial Modeling, Business Process..., Financial Forecasting, Business Analysis, Business Planning, Management Consulting, Policy
Education
Bryant University 1983 — 1985
MBA, Management/Accounting
Bryant College 1964 — 1967
BS in BA, Accounting
Blue Cross & Blue Shield of Rhode Island November 2014 - Present
Combined Properties November 2007 - October 2014
Ropes & Gray LLP October 2001 - October 2007
Massachusetts Supreme Judicial Court September 2000 - September 2001
Skills
Civil Litigation, Commercial Litigation, Securities Litigation
Education
Boston College Law School 1997 — 2000
JD
Harvard University 1991 — 1995
A.B., Government
Blue Cross & Blue Shield of Rhode Island August 2015 - Present
Commonwealth of Massachusetts September 2014 - May 2015
Dell October 2012 - July 2014
CVS Caremark Corporation April 2012 - October 2012
Fidelity Investments July 2011 - April 2012
Harvard University April 2011 - July 2011
Tufts University November 2010 - April 2011
Tufts Health Plan August 2010 - October 2010
HP Enterprise Services February 2007 - June 2010
Partners HealthCare January 2006 - January 2007
Skills
Information Security..., Product Management, Project Planning, Project Implementation, Project Delivery, Software Project..., Program Management, Business Analysis, SDLC, Integration, Vendor Management, Visio, Project Management, Business Process, Requirements Analysis, Management, Information Technology, Agile Methodologies, Process Improvement, Enterprise Software, IT Strategy
Education
Boston University - Metropolitan College
Quincy College
EMC Insurance Companies March 2014 - Present
The Health & Wellness Institute, LLC September 2009 - June 2012
Blue Cross & Blue Shield of Rhode Island September 2006 - September 2009
Blue Cross & Blue Shield of Rhode Island 2004 - 2006
Blue Cross & Blue Shield of Rhode Island 1993 - 2004
Skills
Managed Care, Strategic Planning, Healthcare, Project Management, Fitness, Change Management, Health Promotion, Health Insurance, Microsoft Office, Program Management, Insurance, Leadership, Customer Service, Wellness, Process Improvement, Team Building, Health Education, Product Management, Microsoft Excel, Performance Management, Wellness Coaching, Employee Wellness, Vendor Management, Public Speaking, Healthcare Information..., Visio, Marketing Strategy, PowerPoint, Medicare, Quality Assurance, Business Analysis, Management, Account Management, Training, Budgets, Fitness Training, Personal Training, Nutrition, Microsoft Word, Coaching
Education
Johnson and Wales University 1988 — 1990
Bryant University 1981 — 1983
Liberty Mutual Insurance March 2014 - March 2015
Blue Cross & Blue Shield of Rhode Island October 2012 - January 2014
Manulife Financial/John Hancock Financial March 2012 - September 2012
John Hancock November 2010 - March 2012
John Hancock March 2009 - November 2010
John Hancock July 2007 - March 2009
John Hancock February 2006 - July 2007
Northeastern University October 2003 - February 2006
City Year December 2002 - November 2003
Boston University August 2001 - December 2002
Skills
Talent Management, Recruiting, Human Resources, Onboarding, Talent Acquisition, Employee Engagement, Training, Process Improvement, HRIS, College Recruiting, Vendor Management, New Hire Orientations, Succession Planning, Organizational..., Analytics, Change Management, Resume Writing, Employee Training, Data Analysis, Taleo, Leadership Development, Program Management, Coaching, Facilitation, Career Development, Employee Surveys, Presentation Development, HR Metrics, Career Counseling, SuccessFactors
Education
Babson College - Franklin W. Olin Graduate School of Business 2014 — 2016
Master of Business Administration
Northeastern University 2005 — 2006
Graduate Certificate, Human Resources Management
Boston University 1997 — 2001
Bachelor of Science, History Education
Blue Cross & Blue Shield of Rhode Island May 2012 - Present
Citizens Bank July 2010 - April 2012
People's Credt Union April 2008 - March 2010
Bank of America May 1984 - February 2007
Skills
Banking, Risk Management, SDLC, Microsoft Office, Program Management, CRM, Fundraising, Visio, Strategy, Budgets, Business Strategy, Databases, Integration, Data Analysis, Account Management, Management, Project Management, Business Intelligence, MS Project, Sales, Vendor Management, Business Process, Business Analysis, Sales Management, Access, Leadership
Education
Assumption College
BA, Math, Economics
Health Data Decisions February 2015 - Present
Self-employed October 2008 - Present
Self-employed January 2008 - Present
Blue Cross & Blue Shield of Rhode Island January 2013 - November 2014
Four Frogs Productions December 2011 - November 2014
The Sandra Feinstein-Gamm Theatre September 2013 - February 2014
Blue Cross Blue Shield of Rhode Island June 2011 - January 2013
Blue Cross Blue Shield of Rhode Island January 2010 - June 2011
Blue Cross Blue Shield of Rhode Island September 2009 - January 2010
Brown Alumni Schools January 2007 - March 2009
Skills
Medicare Star Ratings..., Editing, Theatre, Creative Writing, Training, PowerPoint, Process Improvement, Business Analysis, Dance, Microsoft Office, Access, Six Sigma, Microsoft Excel, Stage, Quality Management, Visio, Lotus Notes, Microsoft Word, Healthcare, Theatrical Production, Podcasting, Film Production, Medicare Advantage, HEDIS, Health Insurance, Healthcare Industry, House Management, Grant Writing, Excel, MS Project, Word, Proofreading, Writing, Acting, Musical Theatre, Film Actor, Ukulele, Singing, Music, People Skills, Shakespeare, Population Health
Education
Brown University 2002 — 2006
BA, Theatre Arts
Seabury Hall 1995 — 2002
High School Diploma, College-preparatory education
Circle in the Square Theater School
Sandra Feinstein-Gamm
BCBSRI October 2011 - Present
QualityMetric Incorporated May 2011 - October 2011
Blue Cross & Blue Shield of Rhode Island October 1984 - June 2009
Fisher Junior College; Westport Public Schools; BMC Durfee High School; Thayer Public Library September 1977 - June 1984
Skills
Software Documentation, Data Analysis
Education
University of Massachusetts Dartmouth 1975 — 1977
BA, major: Sociology; minors: Education and English
Bristol Community College 1973 — 1975
Associates, Liberal Arts
Amica Mutual Insurance June 2014 - August 2015
Blue Cross & Blue Shield of Rhode Island September 2013 - June 2014
Blue Cross Blue Shield of Rhode Island November 2010 - September 2013
The Florida Aquarium January 2010 - May 2010
Skills
Non-profits, Medicare Advantage, Leadership, Employee Training, Event Planning, Community Outreach, Fundraising, Public Relations, Social Media, Customer Service, Microsoft Office, PowerPoint, Marketing, Social Networking, Strategic Planning, Microsoft Word, SAS programming, Data Analysis, Nonprofits, Microsoft Excel
Education
Belmont University 2015 — 2016
Master of Business Administration (M.B.A.)
University of Rhode Island - College of Business Administration 2013 — 2015
Master of Business Administration (MBA)
University of Tampa 2006 — 2010
Bachelors, Advertising & Public Relations
Cranston High School West 2002 — 2006
Belmont University
Belmont University
Blue Cross & Blue Shield of Rhode Island November 2013 - Present
Blue Cross and Blue Shield of Rhode Island June 2012 - October 2013
Park Row Associates July 2008 - June 2012
Blue Cross & Blue Shield of Rhode Island November 2003 - September 2005
Skills
Health Insurance
Education
Bryant University 1988 — 1992
Master of Business Administration (MBA), Business Administration and Management, General
Boston College 1983 — 1987
Bachelor of Arts (BA), Mathematics
Blue Cross & Blue Shield of Rhode Island May 2004 - Present
Blue Cross & Blue Shield of Rhode Island January 2002 - May 2004
Boston University School of Public Health August 1999 - December 2001
Skills
Health Promotion, Health Education, Nutrition, Public Health, Wellness, Wellness Coaching, Behavior Change, Healthcare, Fitness, Healthcare Management, Case Managment, Employee Wellness, Employee Wellness..., Corporations, Program Evaluation, Program Development, Nutrition Education, Hospitals
Education
Boston University School of Public Health 1999 — 2001
Master of Public Health (MPH)
Massachusetts General Hospital Dietetic Internship 1993 — 1994
University of Maine 1989 — 1993
Bachelor of Science (BS), Foods, Nutrition, and Related Services
CVS Caremark Corporation Programmer AnalystBlue Cross & Blue Shield of Rhode Island1990 - 1999
Blue Cross & Blue Shield of Rhode Island 1984 - 1988
Education
Bryant University 1989 — 1990
Bachelor's degree, Computer Science, b
Bryant University 1982 — 1987
Master of Business Administration (M.B.A.), Accounting, b
Bryant University 1979 — 1982
Bachelor's degree, Accounting, b
Blue Cross & Blue Shield of Rhode Island March 1984 - Present
Skills
HIPAA, Health Insurance, Medicare, Managed Care, Healthcare Information..., Medicaid, Software Documentation, Healthcare, Process Improvement, Access, Visio, Lotus Notes, Insurance, Call Centers, Healthcare Management
Education
University of Rhode Island Feinstein Providence Campus 2007 — 2017
working on bachelor, Health/Health Care Administration/Management, junior
Customer Service October 2004 - Present
Johnston school department May 1999 - Present
Harvard Pilgrim Health Care June 1979 - June 1999
Blue Cross & Blue Shield of Rhode Island June 1974 - February 1979
Skills
Knitting, Cooking, Baking, Motorcycle, Tattoo
Education
Bryant University 1975 — 1975
Smithfield High School 1970 — 1974