Blue Cross Blue Shield of Tennessee
Industry: Company
DescriptionBlueCross BlueShield of Tennessee is the largest health benefit plan company in Tennessee. It is an independent, not-for-profit organization governed by its own board of directors. Headquarters: Chattanooga, TN CEO: J.D. Hickey CFO: John F Giblin Chief medical officer: Andrea D. Willis Subsidiaries: Volunteer State Health Plan, Shared Health, Inc., SVPs: Karen Ward, Roy Vaughn, Andrea D. Willis, Henry Smith
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186 Blue Cross Blue Shield of Tennessee employees in database. Find out everything there's to know about Blue Cross Blue Shield of Tennessee employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Blue Cross Blue Shield of Tennessee Employees
Blue Cross Blue Shield of Tennessee May 2013 - Present
Piedmont Medical Center 2012 - February 2013
Bradley County Health Dept. 2009 - 2012
Palmetto Greenville Urology, PA 2007 - 2009
Greenville Hospital System 2007 - 2007
Skills
Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, English, Research, Windows, Outlook, Photoshop, Teaching, HTML, Public Speaking, Strategic Planning, Accounting, Nursing, Patient Education, Healthcare, Insurance, Phlebotomy, Process Improvement, Team Leadership, BLS, Leadership, ACLS, EMR, Training, Diabetes, Clinical Research, Data Entry, Disease Management, EKG, Healthcare Information..., Healthcare Management, Hospitals, IV, Managed Care, Medicare, Nursing Care, Orthopedic, Pediatrics, Registered Nurses, Software Documentation, Telemetry, Treatment, Triage, Utilization Management, Wound Care, Physicians, Orthopedics
Education
Greenville Technical College 2005 — 2007
Associate's degree, Registered Nursing/Registered Nurse
Cleveland State Community College 1990 — 1993
Associate of Science (A.S.), Medical Laboratory Technology
Blue Cross Blue Shield of Tennessee September 2014 - Present
BPA Quality October 2012 - September 2014
Dampier Consulting Group, LLC March 2012 - November 2012
DentaQuest November 2008 - March 2012
Magellan Health Services December 1998 - November 2008
Skills
Managed Care, Network Development, Provider Relations, Healthcare, Health Insurance, Team Building, HIPAA, Medicare, Process Improvement, Medicaid, Insurance, Leadership, Healthcare Management
Education
Belmont University 1994 — 1998
Bachelor's of Science, Psychology
Department of Veterans Affairs December 2013 - Present
Department of Veterans Affairs May 2010 - December 2013
Blue Cross Blue Shield of Tennessee January 2009 - September 2009
Meharry Medical College June 2008 - August 2008
Skills
Health, Research, Government, PowerPoint, Public Health, Community Outreach, Community Development, Health Education, Microsoft Office, Microsoft Word, Microsoft Excel, SPSS, SAS, Events Coordination, Project Coordination, Multi Tasking, Coaching, Social Networking, Marketing, Data Analysis, Employee Benefits
Education
Middle Tennessee State University 2008 — 2009
MS, Health Education and Promotion
Middle Tennessee State University 2003 — 2008
BS, Community and Public Health
CVS Health April 2015 - Present
Blue Cross Blue Shield of Tennessee March 1999 - April 2015
IMR Global (Now CGI) 1997 - 1999
wipro fluid power 1995 - 1996
Skills
DB2, Data Modeling, Data Warehousing, ETL, Datastage, Data Integration, Information Architecture, Information Management, Database Design, Data Analysis, Data Warehouse..., Enterprise Architecture, SOA, Business Intelligence, SDLC, Systems Analysis, Business Analysis, Requirements Analysis, Enterprise Software, Project Management, SQL, Leadership, Software Project..., Management, Visio, Microsoft SQL Server, Process Improvement, Integration, Master Data Management
Education
The University of Tennessee at Chattanooga 2000 — 2002
Master of Science (M.S.), Computer Science
University of Mysore 1990 — 1994
BS, Mechanical Engineering
BlueCross BlueShield of Tennessee January 2013 - Present
Blue Cross Blue Shield of Tennessee July 2008 - December 2012
Blue Cross Blue Shield of Tennessee June 2006 - July 2008
Decosimo Certified Public Accountants 2004 - 2006
Skills
GAAP, Financial Reporting, Budgets, Strategic Planning, Accounting, Internal Controls, Cost Accounting, Financial Statements, Auditing, Financial Analysis, Strategic Financial..., Internal Audit, Accounts Receivable, Finance, Risk Management, Financial Accounting, Variance Analysis
Education
Capella University 2008 — 2010
Master's in Business Administration, Finance and Accounting
The University of Tennessee at Chattanooga 2002 — 2006
B.S., Accounting
CIGNA Healthcare May 2012 - Present
CMC Consulting April 2012 - May 2012
Coventry Health Care August 2010 - March 2012
ARC Review Services, LLC March 2010 - August 2010
iHealth Technologies January 2005 - February 2010
Coalition America, Inc September 2001 - January 2005
Kaiser Permanente July 1999 - September 2001
Cariten Healthcare December 1997 - July 1999
Blue Cross Blue Shield of Tennessee August 1994 - December 1997
EMSI-Examination Management Services, Inc. January 1991 - January 1996
Skills
Access, Account Management, Administration, Auditing, Budgets, Business Analysis, Business Development, Business Process, Call Centers, Change Management, Coaching, Continuous Improvement, Contract Management, Contract Negotiation, Customer Satisfaction, Employee Benefits, Customer Service, HIPAA, Health Insurance, Healthcare, Healthcare Consulting, Healthcare Information..., Hospitals, Human Resources, Healthcare Management, Insurance, Leadership, Lotus Notes, Managed Care, Medical Billing, Medicaid, Management, Medicare, Microsoft Excel, Microsoft Word, Negotiation, Onboarding, Operations Management, Outlook, Process Improvement, Program Management, Project Management, Quality Management, Quality Assurance, Recruiting, Sales, Security, Software Documentation, Staff Development, Strategic Planning
Education
The University of Tennessee at Chattanooga 1980 — 1987
Marketing & Advertising
Chattanooga State
Blue Cross Blue Shield of Tennessee February 2013 - April 2014
Humana March 2010 - April 2012
Humana July 2004 - March 2010
CIGNA Healthcare November 1999 - July 2004
HCA 1993 - 1998
Education
Middle Tennessee State University 1985 — 1989
BS, Public Administration
Hacker Medias January 2013 - Present
Cigna August 2011 - Present
CWest Designs 2013 - 2013
Blue Cross Blue Shield of Tennessee August 2010 - December 2010
Lowe's Home Improvement July 2009 - July 2010
CCL Label May 2009 - August 2009
RR Donnelley July 2007 - January 2008
Skills
Graphic Design, Adobe Creative Suite, Cinematography, Video Editing, Videography, HD Video, Web Video, Digital Video, Digital Photography, InDesign, Mac, Editing
Education
Clemson University - College of Business and Behavioral Science 2005 — 2010
Bachelor of Science (B.S.), Graphic Communications
Cigna January 2014 - Present
CIGNA Healthcare March 2012 - December 2013
Blue Cross Blue Shield of Tennessee April 2010 - March 2012
BlueCross BlueShield of Tennessee April 2007 - March 2012
Blue Cross Blue Shield of Tennessee October 2006 - April 2010
CIGNA Healthcare June 1999 - October 2006
Skills
SAS, Visio, Business Analysis, Data Analysis, Business Intelligence, Cognos, SDLC, Process Improvement, Data Warehousing, SharePoint, Project Management, SQL, Business Process, Microsoft SQL Server, Access, Analytics, Analysis, Data Modeling, ETL, Leadership, Management, Requirements Gathering, Systems Analysis
Education
University of Alabama 2008 — 2010
MS, Operations Management
The University of Tennessee at Chattanooga 1997 — 2007
MS, Biostatistics
The University of Tennessee at Chattanooga 1997 — 2000
MBA, Management
The University of Tennessee at Chattanooga 1991 — 1995
BS, Accounting
Central High school 1976 — 1979
Blue Cross Blue Shield of Tennessee April 2009 - May 2013
Psychology 2009 - 2012
Siskin Rehabilitation Hospital May 2008 - April 2009
Skills
Healthcare, Health Education, Healthcare Management, Personal Training, Wellness, HIPAA, Managed Care, Wellness Coaching, Fitness, Hospitals, Cpr Certified, Public Health, Nutrition, Medical Terminology, Clinical Research
Education
The University of Tennessee at Chattanooga 2009 — 2013
Master of Science (MS), Clinical Exercise Physiology
Ohio University 2003 — 2008
Bachelor of Science (BS), Exercise Physiology
. January 2012 - Present
RVA Career Expo September 2013 - Present
The Home Depot March 2010 - Present
Strategic Staffing Solutions September 2011 - December 2011
Capital One September 2011 - December 2011
Triumph Services January 2011 - August 2011
ACS Government Healthcare Solutions January 2011 - August 2011
Seltek, Inc. January 2011 - August 2011
in Transition February 2009 - December 2010
Blue Cross Blue Shield of Tennessee January 2008 - January 2009
Skills
SAS, SAS Base, SAS Macros, SAS/SQL, SAS Enterprise Guide, SAS programming, Data Analytics, Data Analysis, Analysis, Analytics, Project Management, Programming, Statistical Software, Statistical Computing, Statistical Consulting, Statistical Graphics, US Healthcare, Healthcare Analytics, Medical Informatics, Managed Care..., MCO, HEDIS, NCQA, ICD-9-CM, ICD-9, CPT, NDC, DRG, HCPCS, FTP, CMS, MMIS, Microsoft Office, Excel, Teradata, ETL, Mainframe, z/OS, JCL, TSO, IBM Utilities, Fortran, DB2, Clinical Analytics, Clinical Reporting, Physician Coding, Healthcare Reimbursement, Provider Networks, Medical Cost Containment, MedMeasures
Education
First Baptist Church 1950 — 2013
SAS Institute 2008 — 2008
SAS/Enterprise Miner
NESUG 2005 — 2005
Macro SAS; healthcare claims analysis
John Tyler Community College 1984 — 1989
SAS, MS/DOS, Windows, dBase IV
R.I.S.E. 1974 — 1989
SAS/Graph, Relational Databases, Database Design, Adabase
Virginia Commonwealth University 1973 — 1980
FORTRAN, COBOL, BASIC, Topology & Sociology
J. Sargeant Reynolds Community College 1975 — 1975
Electrical Engineering
Naval Air Training Command 1974 — 1974
Naval Aviator
Randolph-Macon College 1973 — 1973
Geometric Topology
Virginia Military Institute 1969 — 1973
BS in Mathematics, Mathematics, Computer Science, Physics, Astronomy
LifePoint Health December 2014 - Present
Millennium Software Solutions, Inc. August 2013 - December 2014
Cubic Transport Services Limited October 2011 - August 2013
Re-Trans May 2010 - December 2011
OHL December 2008 - May 2010
HCA May 2007 - November 2008
Deloitte January 2007 - April 2007
ATA/Resource-Tek (Arnold Engineering Development Center) April 2006 - September 2006
Blue Cross Blue Shield of Tennessee July 2005 - March 2006
Cardinal Health October 2002 - July 2005
Skills
Data Modeling, Crystal Reports, SAP Data Services, Business Analysis, Business Objects, Data Warehousing, XML, ASP.NET, Database Design, Systems Analysis, SSIS, ETL, SAP Business Objects, SAP WEBI 4.0, Oracle, Data Migration
Education
University Tennessee Space Institute 1986 — 1989
Remote Sensing and Photogrammetry
Middle Tennessee State University 1982 — 1986
Bachelor of Applied Science (B.A.Sc.), Computer Science
Jazzanooga January 2013 - Present
Integrity Staffing Solutions October 2014 - December 2014
Sports University Chattanooga April 2012 - May 2014
UPS Capital® Corporation October 2013 - December 2013
Convergys November 2007 - April 2013
Blue Cross Blue Shield of Tennessee January 1997 - November 2007
UM Support & Education January 1997 - November 2007
Skills
Training, Leadership, Management, Access, Microsoft Office, Sales, Customer Service, Benefits Administration, Event Planning, Time Management, Organizational..., Research, Team Building, Employee Benefits, Outlook, Coaching, Lotus Notes, Call Centers, Employee Relations, PowerPoint, Healthcare, Process Improvement, Strategic Planning, Staff Development, Software Documentation, Public Speaking, Insurance, Program Management, Leadership Development, Recruiting, Microsoft Excel, Policy, Event Management, Operations Management, Microsoft Word, Networking, Human Resources, Employee Training, Customer Satisfaction, Budgets, Supervisory Skills, Data Analysis, Team Leadership, Performance Management, System Administration, Data Entry, Hiring, Project Management
Education
Chattanooga State Community College 2013 — 2015
Business Administration, Management and Operations
Nursetrainer's 1993 — 1994
Certified Nursing Assistant, Nursing Education
University at Chattanooga 1992 — 1993
Pyschology
Brainerd High School 1984 — 1988
Diploma, Basic High School
Academy of Certified Nursing
Nursing Assistant
University of Tennessee at
Psychology
BlueCross BlueShield of Tennessee July 2011 - Present
Blue Cross Blue Shield of Tennessee March 2007 - August 2011
Assurant Health 1998 - 2004
John Alden Life Insurance Co 1990 - 1998
Skills
Health Insurance, Insurance, Underwriting, Actuarial Science, Medicare, Risk Management, Employee Benefits, Managed Care, Claim, Predictive Modeling, Reinsurance, Life Insurance, Enterprise Risk..., Financial Risk, Process Improvement, Mergers & Acquisitions
Education
Lipscomb University 1979 — 1982
BS, Mathematics
Tennessee Technological University 1977 — 1978
Engineering
Blue Cross Blue Shield of Tennessee October 2011 - Present
BlueCross BlueShield of Tennessee July 2009 - October 2011
BlueCross BlueShield of Tennessee April 2005 - June 2009
BlueCross BlueShield of Tennessee April 1995 - April 2005
Skills
SDLC, Business Analysis, Program Management, Analytics, Visio, Process Improvement, Vendor Management, Data Analysis, Business Process..., MS Project, PMO, Data Warehousing, Project Management, Software Project..., Business Intelligence
Education
Middle Tennessee State University 2005 — 2008
MS, Healthcare Informatics
Georgia State University 1980 — 1982
BBA, Management, Accounting, Marketing
WellPoint/Amerigroup October 2014 - Present
28th Legislative District CDC October 2010 - February 2013
28th Legislative District CDC March 2005 - September 2010
Blue Cross Blue Shield of Tennessee 1992 - 2003
Georgia-Pacific LLC June 2000 - September 2001
United Healthcare 1998 - 2000
Skills
Public Speaking, Fundraising, Non-profits, Leadership Development, Strategic Planning, Staff Development, Higher Education, Organizational..., Program Development, Leadership, Research, Team Building, Community Outreach, Event Planning, Conflict Resolution, Grant Writing, Program Management, Coaching, Training, Policy, Nonprofits, Project Management, Small Business, Compliance, Consulting, Contractors, Foreclosures, Managerial Finance, HIPAA, Internal Communications, Invoicing, Internal Audit, Knowledge Management, Key Account Management, Microsoft Office, Office Management, Office Administration, QuickBooks, Qualitative Research, Quality Assurance, Quantitative Research, Strategic Partnerships, Business Planning, HR Policies, Network Administration, Information Systems, Computer Operations, Management, Project Planning, Community Development
Education
Argosy University Atlanta 2008 — 2015
Doctorate, Business Administration and Management, General, 3.78
American Intercontinental University 2003 — 2003
MBA, 2003
Anthem, Inc. March 2014 - Present
BlueCross BlueShield of Tennessee May 2013 - March 2014
BlueCross BlueShield of Tennessee October 2011 - May 2013
Blue Cross Blue Shield of Tennessee October 2010 - October 2011
University of Delaware August 2007 - August 2010
Nanjing University September 2004 - June 2007
Skills
SAS, R, Minitab, Cell Culture, Data Analysis, SPSS, Clinical Trials, Predictive Modeling, Research, Qualitative Research, SAS programming, Data Mining, Analysis, Data Management, Statistics, Analytics, Logistic Regression, Biostatistics, Molecular Biology, Strategy
Education
University of Delaware 2007 — 2010
MS in Science, Biology/Biological Sciences, General
Nanjing University 2004 — 2007
MS, Cell and Molecular biology
Nanjing University of Technology 2000 — 2004
BS, Bioengineering
Blue Cross Blue Shield of Tennessee May 1995 - Present
Skills
Business Analysis, Requirements Gathering, SDLC, Insurance, Requirements Analysis, Business Requirements, Process Improvement, Visio, Business Process..., Risk Management, User Acceptance Testing, Project Management, Change Management, Business Intelligence, Business Process
Education
Covenant College 1998 — 1999
Bachelor, Organizational Management
Ceridian Dayforce February 2012 - Present
Ceridian January 2004 - February 2012
McKesson Information Solutions June 2003 - September 2003
Agilent Technologies December 2000 - March 2003
Hewlett-Packard March 1998 - December 1999
Blue Cross Blue Shield of Tennessee August 1997 - February 1998
.Blue Cross Blue Shield of Tennessee September 1995 - September 1997
Gerber Alley & Company August 1990 - February 1992
Unisys Corporation August 1988 - August 1990
Skills
Testing, Quality Assurance, Test Planning, Quality Center, Integration, Software Documentation, Software Development, System Testing, Manual Testing, QTP, SDLC, Requirements Analysis, Software Quality..., Process Improvement, Test Strategy, Unix, Analysis, User Acceptance Testing, Cross-functional Team..., Teamwork, Knowledge Sharing, Microsoft Excel, Agile Methodologies, Tenacious, Scrum, SQL Server Management..., MS TFS, SQL, Requirements Gathering, Team Building, Customer Service
Education
Florida State University 1985 — 1988
BS, Management
Tallahassee Community College 1983 — 1985
AA, Liberal Arts
Broward Community College 1980 — 1983
Studied Liberal Arts
Rutgers, The State University of New Jersey-New Brunswick 1979 — 1980
Studied Liberal Arts
Hollywood Hills High 1975 — 1979
HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Blue Cross Blue Shield of Tennessee June 2011 - August 2014
Jackson Dawson Communicatons June 2006 - December 2010
Marina Hotel/Radisson July 2005 - June 2006
Somerset Inn July 1989 - January 2005
Skills
Microsoft Excel, Microsoft Office, Customer Service, Event Planning, Sales, Administration and..., Employee Training, Training, Leadership, Strategic Planning, Team Building, Program Management
Education
San Diego State University-California State University
Bachelor's Degree, Business Administration - Accounting
Cracker Barrel September 2014 - Present
Decosimo Certified Public Accountants July 2013 - September 2014
US Xpress September 2012 - July 2013
Shaw Industries January 2012 - September 2012
Blue Cross Blue Shield of Tennessee May 2011 - August 2011
Personnel Board of Jefferson County October 2010 - October 2010
Iowa Department of Transportation June 2010 - August 2010
Wesley Foundation, University of Northern Iowa August 2008 - May 2010
Skills
Job Analysis, Employee Selection, Diversity, Compensation, Statistics, Talent Acquisition, Organizational..., Research, Statistical Software, Microsoft Office, HR Consulting, Data Analysis, Excel, Microsoft Excel, Employee Training, Organizational..., Performance Management, HR Policies, Project Management, Employment Law, Recruiting, Deferred Compensation, Leadership Development, Training, Employee Benefits, Employee Engagement, Employee Relations, Management, Interviews, Applicant Tracking..., HRIS, Benefits Administration, PeopleSoft, Onboarding, Taleo, Succession Planning, Talent Management, Workforce Planning, New Hire Orientations, Job Descriptions, Personnel Management, College Recruiting, Leadership, Human Resources, Payroll, Performance Appraisal, Organizational...
Education
The University of Tennessee at Chattanooga 2010 — 2012
Master of Science, Industrial Organizational Psychology, 3.8
University of Northern Iowa 2007 — 2010
Bachelor of Arts, Psychology
Blue Cross Blue Shield of Tennessee June 2010 - Present
Tennessee Health Careers September 2007 - Present
Vanderbilt Stallworth Rehab Hospital February 2006 - June 2010
Vanderbilt Stallworth Rehabilitation Hospital July 2003 - February 2006
Complete Home Home Care August 2001 - June 2002
East Montgomery Elementary School September 1996 - May 2001
Skills
Claim, Microsoft Office, Utilization Management, Health Insurance, Event Planning, Medicare, Insurance, HIPAA, Provider Relations, Managed Care, Medicaid, Healthcare, Nursing, Case Management
Education
Austin Peay State University
Pre-Nursing Studies, B
Dickson Vocational Technical School
Practical Nursing, A
Blue Cross Blue Shield of Tennessee November 2004 - Present
WTVC-TV NewsChannel9 August 2000 - November 2004
Skills
Analysis
Education
University of Phoenix 2010 — 2012
Master of Business Administration (M.B.A.), Business Administration and Management, General
Austin Peay State University 1995 — 2000
Bachelor of Science (B.S.), Mass Communication/Media Studies
Blue Cross Blue Shield of Tennessee November 2014 - Present
BlueCross BlueShield of Tennessee November 2002 - November 2014
Madaris Siding and Windows LLC 2013 - 2014
Affordable Chiropractic August 1997 - September 1997
Precision Coatings LLC January 1996 - July 1997
Skills
Insurance, Customer Service, Employee Benefits, Health Insurance, Management, Team Building, Strategic Planning, Sales, New Business Development, Training, Sales Management, Leadership, Microsoft Excel, Life Insurance, Brokers, Benefits Administration, Process Improvement, Healthcare, Account Management, Medicare, Microsoft Office, Workers Compensation
Education
Kaplan University 2014 — 2014
Insurance Producer
Georgia Tech 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
CHI Health May 2012 - Present
Blue Cross Blue Shield of Tennessee October 2007 - May 2012
Hutcheson Medical Center October 1994 - May 2007
Skills
Healthcare, Customer Service, HIPAA, Nursing, Hospitals, Microsoft Excel, McKesson PACS
Education
Drexel University
Bachelor's Degree, Nursing
Chattanooga State Community College 1991 — 1995
Associate of Science (A.S.), Registered Nursing/Registered Nurse
Blue Cross Blue Shield of Tennessee 2007 - 2011
Skills
Leadership, Call Centers, Claim, Employee Benefits, Health Insurance, Medicare, Insurance
Education
Fisk University 1993 — 1998
Bachelor of Science (BS), Business Administration and Management, General
Blue Cross Blue Shield of Tennessee June 2010 - Present
Cardiovascular Associates November 2008 - May 2010
Skills
Health Insurance, Claims, Medicare, Medicare Supplements, Infection Control, Case Management, Home Health..., Public Health, Area Agency on Aging 10..., Dept Dir of 7 areas..., Health Education, Utilization Management, Computer knowlege of..., Budget Management, Employee Management, Employee/Labor Relations, Certified Case Manager,...
Education
Old Dominion University
Master Credits, Business and Technical Studies
Virginia Intermont College
Virginia Intermont, Organizational Mgmt
Wytheville Community College
Associate of Science (AS), Registered Nursing/Registered Nurse
NJ Courts April 2014 - Present
Logic Gate Technologies October 2011 - Present
Bank of America May 2012 - April 2014
GalaxE Solutions October 2011 - June 2012
BCBSNC August 2011 - October 2011
Agora Group Inc. November 2010 - October 2011
Alere, Inc. April 2011 - August 2011
Blue Cross Blue Shield of Tennessee November 2010 - April 2011
Medco May 2010 - November 2010
Agora Group Inc. March 2008 - November 2010
Skills
Pega PRPC, PeopleSoft, Lotus Domino, Requirements Analysis, Application Development, Business Process, SOA, J2EE, Java Enterprise Edition, Software Development, Business Process Design, Pegasystems PRPC, Enterprise Architecture, Business Process..., Enterprise Software, WebSphere Application..., Agile Methodologies, Business Analysis, SDLC, Integration, Software Project..., Consulting, Oracle, SQL
Education
Koneru Lakshmaiah College of Engineering 2000 — 2004
Bachelor Of Technology, Information Technology
RCP Gurukulam 1993 — 1998
Secondary School Certificate, Secondary School Certificate
Berkshire Hathaway Home Services Realty Center February 2003 - Present
Lifetouch National School Studios July 2012 - December 2014
Blue Cross Blue Shield of Tennessee November 2007 - September 2010
Unum February 2001 - April 2002
Skills
Visual Basic, Visual C++, Customer Service, Call Center, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft SQL Server, Microsoft Exchange, Red Hat Linux, Hard Drives, Computer Hardware, Software Quality..., Computer Science, Desktop Computers, Databases, VMware Workstation, Network Security, Firewalls, Routers, MS Project, Visio, Tier, Help Desk Support, Claims Handling, Medical Billing, Real Estate, Active Directory, CRM, Oracle SQL, MySQL, ACT, Lotus Notes, Facets, Sales Logic, Sybase, Quantity Surveying, Cold Calling Experience, Advertising, Marketing Strategy, SQL, Integration, Linux, Call Centers, Access
Education
Chattanooga State Community College 2010 — 2012
Associate of Applied Science, Information System Technology, 3.5
J I Case High School Racine WI 1990 — 1994
High School Diploma, All
eDoc4u June 2014 - Present
Informatics Corporation of America July 2013 - June 2014
BlueCross BlueShield of Tennessee October 2012 - June 2013
Blue Cross Blue Shield of Tennessee September 2011 - September 2012
OnLife Health Inc February 2009 - September 2011
Skills
Health Education, Wellness, Wellness Coaching, Healthcare, Fitness, Nutrition, Personal Training, HIPAA, Customer Service, Healthcare Information..., Time Management, Healthcare Management, Process Improvement, Data Analysis, Technical Writing, Training, Quality Assurance, Coaching, Software Documentation, Policy, Visio, Team Building, Project Coordination, Project Management, Management, Integration
Education
Greenville Technical College
Project Management Consultant May 2015 - Present
VGT November 2013 - March 2015
Take Care Health Systems May 2012 - October 2013
Comdata July 2011 - May 2012
Terenine April 2010 - May 2011
Blue Cross Blue Shield of Tennessee February 2009 - April 2010
BlueCross BlueShield of Tennessee April 2007 - February 2009
U.S. Xpress June 2002 - March 2007
US Xpress January 1998 - June 2002
System Architects January 1997 - March 1998
Skills
Vendor Management, SOX, Data Center, Risk Management, Scrum, RUP, Waterfall, Infrastructure Projects, Certified Project..., Six Sigma, Sarbanes-Oxley Act, Infrastructure, MS Project, Project Management, Program Management, PMP, Virtualization, SDLC, Management, Disaster Recovery, Visio, SharePoint, Project Portfolio..., Software Development, Business Process, Leadership, Quality Assurance, Security, IT Management, Integration, PMO, Software Project..., Microsoft Project, Process Improvement, Agile Methodologies, Software Documentation, Team Building, Consulting
Education
The University of Tennessee at Chattanooga 1986 — 1994
BA, Communications
Adecco Group May 2014 - Present
East Tennessee State University August 2013 - May 2014
Just Store It December 2012 - September 2013
Blue Cross Blue Shield of Tennessee September 2009 - May 2010
Regions Mortgage May 2009 - August 2009
CitiFinancial August 2007 - May 2009
Citi Commerce Solutions February 2002 - August 2007
Skills
Collections, Customer Service, QuickBooks, Microsoft Office, Microsoft Excel, Microsoft Word, Accounting, Accounts Payable, Accounts Receivable, Negotiation, Teamwork, Payroll, Bookkeeping, Financial Analysis, Financial Statements, Oracle, PeopleSoft, Financial Reporting
Education
East Tennessee State University 2013 — 2014
Master's Degree, Accountancy
East Tennessee State University 2008 — 2012
Bachelor's Degree, Accounting
Blue Cross Blue Shield of Tennessee August 2014 - Present
Murfreesboro Medical Clinic and Surgical Center August 2010 - Present
Coté Emergency Services February 2009 - June 2010
SIU Family Medicine July 2007 - June 2010
Skills
Family Medicine, Osteopathic..., Primary Care, Medicine, Pediatrics, Sports Medicine, Healthcare Information..., Patient Centered..., NCQA, Healthcare, EMR, Informatics, Board Certified, Disease Management, Physicians, Medical Education
Education
Kirksville College of Osteopathic Medicine 2003 — 2007
Doctor of Osteopathy, Medicine
Middle Tennessee State University 2000 — 2002
Bachelor of Science (B.S.), Microbiology, General
Middle Tennessee State University 1997 — 1998
Bachelor of Science (B.S.), Microbiology, General
BlueCross BlueShield of Tennessee July 2014 - Present
US Air Force June 2006 - Present
BlueCross BlueShield of Tennessee December 2012 - July 2014
BlueCross BlueShield of Tennessee July 2012 - December 2012
BlueCross BlueShield of Tennessee October 2011 - July 2012
Blue Cross Blue Shield of Tennessee July 2010 - October 2011
Actionscript Programmer McKee Foods January 2005 - June 2006
Smoothblend Interactive 1999 - 2006
Coptix January 2001 - January 2004
Skills
Adobe CS, SQL, HTML, SDLC, Testing, Sybase SQL, JavaScript, Software Quality..., HP Quality Center, HP/Mercury Load Runner, AIX / Unix, Mainframe, CC Pulse, HP Sprinter, CSS, jQuery, xming, Appscan, Microsoft Office, IBM Optim, Application Security, Visio, Microsoft SQL Server, PHP, MySQL, ActionScript, Windows Server, Rational AppScan, Test Automation, Analysis, Quality Center, Software Documentation, XML, Web Applications, SharePoint, System Testing, Sybase, Adobe Creative Suite, Eclipse, Visual Studio, Requirements Analysis, Quality Assurance, Java, Facets, HP PPM, HP SiteScope, HP ALM, HP Requirements..., Quick Test Pro /...
Education
Pennsylvania State University-Erie Campus 2010 — 2012
Information Systems, Programming, IT
Community College of the US Air Force 2006 — 2008
Aerospace Engineering and Maintenance, Aerospace, Aeronautical and Astronautical Engineering, 4.0
Blue Cross Blue Shield of Tennessee Director/SecretarySouthern Comfort Maltese RescueApril 2004 - Present
National Center for Youth Issues January 2005 - December 2010
Skills
Reiki Master, Certified Clinical..., Hypnotherapy, Reiki, Wellness, Wellness Coaching
Education
Auburn University 1970 — 1974
Bachelor of Fine Arts, Visual Design
Newnan High School 1966 — 1970
BB&T Huffaker Insurance September 2014 - Present
Magellan Health Services 2011 - September 2014
CIGNA Healthcare 2004 - 2010
CIGNA Healthcare 2006 - 2009
CIGNA Healthcare 2000 - 2004
CIGNA Healthcare 1996 - 1999
Blue Cross Blue Shield of Tennessee 1990 - 1996
Skills
Healthcare, Healthcare Management, Leadership, Strategic Planning, Management, Government Business..., Business Development, Marketing Strategy, Change Management, Health Policy, Strategy, Sales, Employee Benefits, Insurance, Sales Operations, Budgets, Training, Marketing, New Business Development, Public Speaking, Sales Management, Negotiation, Mergers & Acquisitions, PPO, HMO, Utilization Management, Medicare, Managed Care
Education
The University of Tennessee at Chattanooga 1995 — 1999
MBA, General Management
University of Georgia - Terry College of Business 1985 — 1989
BBA, Risk Management Insurance
Baylor School 1979 — 1985
Chattem, Inc. August 2015 - Present
Chattem, Inc. July 2014 - Present
Chattem, Inc. November 2013 - July 2014
Blue Cross Blue Shield of Tennessee November 2010 - October 2013
Aiken Preparatory School September 2007 - July 2010
Westinghouse Savannah River Company November 2000 - May 2003
Education
The University of Tennessee at Chattanooga 2012 — 2015
Chemical Engineering, Chemical Engineering, Senior
Augusta State University 1996 — 2001
Bachelor of Science, Chemistry
BlueCross BlueShield of Tennessee December 2012 - August 2015
Duley Hopkins & Associates February 2011 - September 2012
Blue Cross Blue Shield of Tennessee May 2009 - August 2009
Skills
Java, Databases, Lua, Computer Science, C#, C++, Programming, Visual Studio, SQL, Scripting, .NET, Software Development, OOP
Education
Tennessee Technological University 2005 — 2010
BS, Computer Science
BlueCross BlueShield of Tennessee September 2014 - Present
Blue Cross Blue Shield of Tennessee December 2009 - Present
Beechstreet-A Viant Network November 2008 - August 2009
Cariten Healthcare August 2006 - May 2008
Cariten Healthcare 2006 - 2008
Skills
Healthcare, Contract Negotiation, Provider Contracting, Provider Relations, Network Development, Hospital Reimbursement, Negotiation, Managed Care, PPO, Team Leadership, Customer Service, Contract Management, Health Insurance, Healthcare Reimbursement, Healthcare Industry, Analysis, Medicare, Quality Improvement..., Insurance, Building Relationships, Microsoft Office, Medicare/Medicaid..., Claims Resolution, Team Building, Process Improvement, HIPAA, Strategic Planning, Claim, Logistics, Creative Problem Solving, Conflict Resolution, Volunteer Management, Sales, Inventory Management, Volunteer Coordination, Sales Operations, Problem Solving
Education
East Tennessee State University 1994 — 1999
Bachelor of Science Degree, Business Administration
Blue Cross Blue Shield of Tennessee September 2015 - Present
ITT-Tech December 2012 - Present
Leitner, Williams, Dooley & Napolitan September 2013 - September 2015
intec solutions October 2012 - September 2013
Metro Nashville Police Department January 2012 - October 2012
Mehaffey Technologies September 2008 - January 2012
IT Works January 2009 - October 2011
Skills
Servers, Cabling, Software Installation, Active Directory, Laptops, Networking, Computer Repair, Cat5, CSS, Cat6, Microsoft SQL Server, Customer Service, Microsoft Office, New Business Development, Strategic Planning, Public Speaking, PowerPoint, Microsoft Excel, Contract Negotiation, Business Strategy, Web Development, Negotiation, Citrix, System Administration
Education
Lipscomb University 2007 — 2011
Bachelor of Computer Science, Information Technology Applications
Crawfordsville High School 2003 — 2007
Core 40, General Studies
Magpie Health Analytics September 2014 - Present
SAS Center for Health Analytics & Insights November 2013 - August 2014
SAS Federal March 2011 - November 2013
BlueCross BlueShield of Tennessee April 2008 - February 2011
Blue Cross Blue Shield of Tennessee January 2005 - March 2008
BlueCross BlueShield of Tennessee July 2003 - December 2004
BlueCross BlueShield of Tennessee January 2001 - June 2003
Tennessee Department of Health June 1998 - December 2000
Skills
SAS, Predictive Analytics, Predictive Modeling, SAS/SQL, Data Mining, Business Intelligence, Statistics, Healthcare, Python, SQL, Research, Healthcare IT, SAS programming, Project Management, Cross-functional Team..., Healthcare Analytics, Access, Visio, Analytics, Analysis, Databases, Business Analytics, Statistical Modeling, Data Warehousing, Data Management, Big Data, Data Modeling, Data Integration, Data Analysis, Enterprise Architecture, ETL, Data Quality, Business Analysis, Database Design, Enterprise Software, DB2, Healthcare Information..., SAS Programming
Education
University of Tennessee-Knoxville 1995 — 1999
MA, Political Science
The University of Tennessee at Chattanooga 1992 — 1995
BS, Political Science
Cleveland High Scholl
Lee University
Lee University
Grady Health System September 2012 - Present
ADP TotalSource September 2011 - August 2012
Northgate Arinso December 2006 - January 2011
Blue Cross Blue Shield of Tennessee June 2005 - December 2006
Blue Cross Blue Shield of Tennessee March 2004 - June 2005
Skills
Benefits Administration, HRIS, Employee Benefits, Employee Relations, Human Resources, Training, Personnel Management, FMLA, SAP, Organizational..., ADP Payroll, Analysis, Applicant Tracking...
Education
Central Michigan University 2010 — 2012
Masters of Science, Human Resources Management
University of West Georgia 1999 — 2003
BBA, Marketing
UT Medical Group, Inc. January 2011 - Present
Blue Cross Blue Shield of Tennessee August 2008 - December 2010
Youth Villages April 2007 - July 2008
Youth Villages October 2006 - March 2007
Friday, Eldredge, and Clark LLP July 2005 - September 2005
U.S. Senate June 2005 - July 2005
City of Little Rock July 2004 - September 2004
Arkansas Supreme Court June 2004 - July 2004
OneBanc N.A. June 2003 - September 2003
Acxiom June 2002 - September 2002
Skills
Technology Integration, Non-profits, Research, Community Outreach, Public Speaking, Fundraising, Program Development, Event Planning, Microsoft Office, Strategic Planning, Editing, Customer Service, Nonprofits, Leadership, Training, Program Management, Management, System Administration, Analysis, Microsoft Excel, Public Health, Budgets, Healthcare, Process Improvement, Policy, Healthcare Information..., Data Analysis, Managed Care
Education
Southwest Tennessee Community College
Project Management Professional Certification Course, Project Management
Washington and Lee University 2002 — 2006
BA, American History
Electrolux Major Appliances May 2011 - Present
Blue Cross Blue Shield of Tennessee March 2011 - May 2011
Deutsche Bank Trust Company April 2002 - September 2010
John Hancock Financial Services January 2000 - December 2001
ARAMARK Food Services, Inc October 1996 - December 1999
Skills
Compliance, Banking, Budgeting, Microsoft Office, Business Analysis, Analysis, Financial Analysis, Budgets, Auditing, Financial Risk, Vendor Management, Leadership, Software Documentation, Forecasting, Finance, Management, Six Sigma, Data Analysis, Operations Management, Project Management, Asset Management, Change Management, Asset Managment, Process Improvement, Risk Management, Financial Services
Education
Middle Tennessee State University 1996 — 1999
Bachelors, Business Administration
Red Bank High School
Tennessee State University
Masters, Business Administration
Anthem August 2012 - Present
Humana January 2011 - June 2012
Blue Cross Blue Shield of Tennessee March 2008 - September 2010
Blue Cross Blue Shield of Rhode Island August 2002 - September 2007
McKesson Health Solutions (InterQual Products Group) July 1999 - August 2006
United Healthcare March 2001 - June 2002
Anthem (Trigon BCBS ) May 1998 - March 2001
Yale New Haven Hospital
Skills
Disease Management, Utilization Management, Managed Care, Provider Education, Medicaid, Case Managment, Medical Coding, Medicine, Medicare, Physicians, Healthcare Management, Hospitals, Policy, Medical Management, Insurance, Healthcare, Care Management, Provider Relations, Healthcare Consulting, Team Building, Data Analysis, Informatics, Healthcare Information, Wellness, Teaching, Quality Management, Nursing, Clinical Research, Healthcare Information..., EMR, Public Health, HIPAA, Physician Relations, Patient Safety, EHR, Health Policy, Healthcare Industry, Credentialing, Quality Improvement, NCQA, HMO, Network Development, Health Insurance, Revenue Cycle, Medicaid Managed Care, Utilization Review, PPO, CPT, Medical Compliance, Claim
Education
New York University
BA, MS
St. George's University School of Medicine
MD
Tulane University
MMM-Masters of Medical Management, Health Systems Management
Pearson eCollege December 2013 - Present
Blue Cross Blue Shield of Tennessee January 2010 - December 2013
Southern Adventist University September 2009 - December 2009
Lockheed Martin June 2009 - August 2009
Oak Ridge National Laboratory May 2008 - April 2009
Southern Adventist University September 2005 - May 2008
Skills
Java, C++, C, C#, JavaScript, HTML + CSS, VHDL, Linux, Unix, Unix Shell Scripting, HTML, Web Applications, Microsoft SQL Server, XML, Visual Studio, Testing, CSS, PHP, .NET, Integration, Windows
Education
Southern Adventist University 2005 — 2009
B.S, Computer Science; Embedded Systems
Great Lakes Adventist Academy 2002 — 2005
High School Diploma
Blue Cross Blue Shield of Tennessee March 2011 - Present
Skills
Customer Service, Team Building, Outlook, Microsoft Office, Event Planning, Offset Printing, Wide Format Printing, Microsoft Excel, Leadership, Sales, Public Speaking, Coaching, Project Management, Marketing Strategy, New Business Development, Social Media, Event Management, Training, Strategic Planning
Education
The University of Akron 2004 — 2006
Rittman High School 1973 — 1977
CIGNA October 2008 - Present
Blue Cross Blue Shield of Tennessee March 2002 - October 2008
Skills
New Business Development, Sales, Insurance, Dentistry, Account Management, Brokers, Health Insurance, Employee Benefits, Life Insurance, Managed Care, Disability Insurance, Provider Relations
Education
East Tennessee State University
BS, Biology, Health Sciences, Business
Aegis Health Group July 2014 - Present
Emdeon January 2013 - June 2014
Entrada, Inc August 2011 - November 2012
Gordian Health Solutions December 2006 - July 2011
BlueCross BlueShield of Tennessee December 2006 - July 2011
Blue Cross Blue Shield of Tennessee December 2006 - July 2011
Onlife Health 2007 - 2011
Codigent 2000 - 2003
Healthcare Management Systems 1988 - 2000
Skills
Healthcare Information..., SDLC, Healthcare, SQL, HIPAA, Process Improvement, Business Analysis, Strategic Planning, Software Project..., Database Design, SharePoint, Software Development, Business Intelligence, Change Management, Capital Budgeting, Team Building, IT Service Management, IT Financial Management, Budget Process, Mobile Applications, EHR, Call Center Architecture, Data Centre Architecture, Enterprise Software, Software Documentation, Management, Networking, Vendor Management, Disaster Recovery, Integration, Strategy, Business Process..., Security, Project Management, Information Technology, Leadership
Education
Murray State University 1976 — 1986
Bachelor of Science (B.S.), Computer Information Systems
Self Employed May 2014 - Present
Cigna July 2013 - May 2014
WellPoint December 2012 - July 2013
Blue Cross Blue Shield of Tennessee October 2010 - December 2012
BlueCross BlueShield of Tennessee November 2009 - October 2010
Marketing Alliance Group August 2007 - August 2009
Pratt Retail Graphics September 2004 - July 2007
Walker Information October 2000 - August 2004
Skills
Healthcare, Product Development, Strategic Planning, Business Analysis, Program Management, Business Strategy, Cross-functional Team..., Process Improvement, Integration, Strategy
Education
Anderson University 2002 — 2004
MBA, Marketing
Indiana University Bloomington 1989 — 1994
BA, English
HCA April 2015 - Present
HCA May 2013 - Present
Blue Cross Blue Shield of Tennessee June 2005 - May 2013
Community Health Systems July 2002 - May 2005
Digital Medical Systems October 1999 - October 2001
ARCON Healthcare June 1997 - October 1999
The MEDSTAT Group Inforum 1992 - 1995
Skills
Healthcare, Healthcare Management, Managed Care, Strategic Planning, Contract Negotiations, Business Integration, Healthcare Consulting, Contract Negotiation, Strategy, Healthcare Information..., Revenue Cycle, Business Strategy, Medicare, Hospitals, Medicaid, Healthcare Industry, HIPAA, Health Policy, Health Insurance, Analysis, Physicians
Education
Duke University - The Fuqua School of Business 1995 — 1997
Master of Business Administration (MBA), Health Services Administration
Vanderbilt University 1988 — 1992
BA, Economics
Dell June 2013 - Present
Terenine Technology Solutions June 2011 - June 2013
Blue Cross Blue Shield of Tennessee April 2006 - June 2011
Blue Cross Blue Shield of Tennessee April 2005 - April 2006
Catholic Health Initiatives April 1998 - April 2005
Erlanger Medical Center January 1997 - April 1998
U.S. GOVERNMENT, REGULAR ACTIVE ARMY October 1991 - October 1993
Skills
Active Directory, SharePoint, Windows Server, Microsoft Exchange, Office 365, Cloud Computing, Enterprise Architecture, Enterprise Software, Microsoft SQL Server, Virtualization
Education
Austin Peay State University
Microsoft 1998 — 2013
Microsoft Certified Trainer
IBM
Lotus Notes Certified Engineer
ITIL V3
ITIL V3 Certified
Microsoft
Consumers' Choice Health Insurance Company March 2012 - Present
Volunteer State Health Plan, BlueCross BlueShield of TN February 2009 - May 2011
Blue Cross Blue Shield of Tennessee 2005 - February 2009
BlueCross BlueShield of Tennessee June 2002 - April 2005
BlueCross BlueShield of Tennessee January 2000 - June 2002
BlueCross BlueShield of Tennessee October 1996 - January 2000
Skills
Medicaid, Medicare, Case Management, Claims, Disease Management, Medical Management, Healthcare Management, Managed Care, Healthcare, Health Insurance, Process Improvement, Quality Management, Utilization Management, Healthcare Industry, Health Policy, Case Managment, HIPAA, Claim, Credentialing, Hospitals, Provider Relations, Management, HMO, Program Management, Policy, Insurance, EMR, Healthcare Information..., Accreditation, HEDIS, Employee Benefits
Education
George Mason University 1986 — 1988
Master's, Public Administration
Western Carolina University 1975 — 1979
Bachelor of Science, Nursing
Colonial Life June 2014 - Present
Colonial Life August 2012 - June 2014
Onlife Health December 2008 - August 2012
Onlife Health November 2006 - December 2008
Blue Cross Blue Shield of Tennessee December 2005 - November 2006
BlueCross BlueShield of Tennessee August 2004 - January 2006
Blue Cross Blue Shield of Tennessee 1995 - 2004
Skills
Leadership, Strategic Planning, Operations Management, Process Engineering, Change Management, Performance Improvement, Pricing, Forecasting Models, Budgeting, Vendor Management, Contract Negotiation, Procurement, RFP, Healthcare, Matrix Management, Team Management, Sales Operations, CRM software, Data Analysis, Budgets, CRM, Managed Care, Team Building, Process Improvement, Forecasting, Program Management, Management, Business Strategy, Business Planning, Medicare, Strategy, Product Development, Cross-functional Team..., Employee Benefits, Account Management, Analysis, Project Management, Salesforce.com, Sales, Business Intelligence, Marketing, Risk Management, Negotiation, Training, Customer Satisfaction, Recruiting, Business Process..., Human Resources, Mergers & Acquisitions, Call Centers
Education
Duke University - The Fuqua School of Business 2010 — 2011
Master of Business Administration, Global Executive Program
Duke University - Fuqua School of Business 2010 — 2011
Health Sector Management Certification
Covenant College 2002 — 2003
Bachelor of Science, Organizational Management
Chattanooga State 2002 — 2003
Certification, Web Design
Chattanooga State 2001 — 2002
Certification, eCommerce
Williamson County Schools May 2012 - Present
Williamson County Library August 2006 - March 2013
Brookdale Senior Living November 2011 - January 2012
INSPIRIS October 2011 - November 2011
Blue Cross Blue Shield of Tennessee June 2010 - June 2011
State of Tennessee, Department of Human Services July 2009 - March 2010
State of Tennessee, Department of Education March 2008 - May 2009
State of Tennessee, Department of Education May 2003 - March 2008
State of Tennessee, Department of Safety August 2001 - March 2003
Nortel Networks March 1999 - November 2000
Skills
Microsoft Office 2007, Photography, Video Production, Software Documentation, Access, Training, System Administration, Program Management, Marketing Communications, Administrative..., Government, Management, Advertising, Analysis, Time Management, Customer Service, Spanish, Budgets, Customer Satisfaction
Education
Southeastern Institute for Paralegal Studies 1993 — 1994
ABA-Approved Certificate, Legal Assistant
Stephen F. Austin State University
BA, Radio-TV-Film/Speech
Blue Cross Blue Shield of Tennessee January 1987 - Present
BlueCross BlueShield of Tennessee January 1987 - February 2013
Plastic Surgery Group Memphis Tennessee 1976 - 1987
Education
The University of Memphis
Chattanooga CARES, Inc. July 2012 - June 2015
Blue Cross Blue Shield of Tennessee August 2009 - February 2012
Skills
Civil Litigation, Legal Writing, Criminal Law, Community Outreach, Appeals, Nonprofits, Medicaid, Public Speaking, Fundraising, Insurance, Litigation, Legal Research, Medicare, Research, Leadership, Courts, Customer Service, Microsoft Office, Personal Injury, PowerPoint, Employment Law, Trials, Claim, Healthcare, Commercial Litigation
Education
The University of Memphis—Cecil C. Humphreys School of Law 2007 — 2009
The University of Tennessee at Chattanooga 2005 — 2006
Masters of Business Administration
The University of Tennessee at Chattanooga 2002 — 2005
Bachelor of Science, Policical Science
BlueCross BlueShield of Tennessee August 2010 - Present
BlueCross BlueShield TN 1998 - Present
Blue Cross, Blue Shield of Tennessee January 2010 - August 2010
BlueCross BlueShield of Tennessee August 2004 - January 2010
BlueCross BlueShield of Tennessee August 2004 - January 2010
Skills
Information Security, Business Analysis, SDLC, Process Improvement, SharePoint, Disaster Recovery, IT Strategy, Enterprise Architecture, PMP, Active Directory, IT Management, System Administration, Integration, Computer Security, Visio, Security, DB2
Education
The University of Memphis 1980 — 1981
Mechanical Engineering
Chatt State
Computer Science
SANS Institute
Computer Security Training
BlueCross BlueShield of Tennessee June 2012 - Present
H & R Block November 2006 - Present
Blue Cross Blue Shield of Tennessee July 2009 - June 2012
eMids Technologies June 2008 - June 2009
UrbaCore March 2007 - May 2008
U S Xpress November 2004 - February 2007
Toastmasters International 2006 - 2007
Mutual Service Corporation (Pacific Life) February 2002 - November 2004
Londen Insurance 1999 - 2002
JDA Software November 1998 - October 1999
Skills
Business Intelligence, Business Analysis, Microsoft SQL Server, Project Management, SQL, Process Improvement, Visio, SDLC, Requirements Analysis, Data Warehousing, SharePoint, Databases, SSRS, SAS programming, Software Requirements, Tax Returns, Visual Studio, Public Speaking, Educational Leadership, Idea Generation, Data Analysis, Business Research, Software Estimation, Scrum, Agile Project Management, Software Quality..., Test Planning, Microsoft Excel, Toastmasters, Healthcare Information..., Health Insurance, Self-motivated Team..., Initiator, Testing, .NET, PMP, Analysis, Database Design, Programming
Education
The University of New Mexico 1993 — 1998
MS, Chemical Engineering
Indian Institute of Technology, Bombay 1989 — 1993
BTech, Chemical Engineering
Abhinav Sahakar Vidyalay, Bandra Mumbai
Balmohan Vidyamandir
Williamson County Schools July 2015 - Present
Hamilton County Department of Education August 2004 - August 2013
CIGNA January 2000 - May 2001
Blue Cross Blue Shield of Tennessee October 1988 - April 1993
Education
The University of Tennessee at Chattanooga 1983 — 1987
BS, Applied Mathematics
The University of Tennessee at Chattanooga 1983 — 1987
Bachelor of Science (B.Sc.), Applied Mathematics
Blue Cross Blue Shield of Tennessee May 2005 - Present
BlueCross BlueShield of Tennessee August 1998 - May 2005
BlueCross BlueShield of Tennessee September 1992 - August 1998
Skills
Health Insurance, Insurance, Claim, Business Analysis, Process Improvement, Managed Care, Employee Benefits, Business Process..., Customer Service
Education
The University of Tennessee at Chattanooga 1992 — 2001
Bachelor of Science (BS), Business Administration and Management, General
Middle Tennessee State University 1991 — 1991
Mechanical Engineering
Equifax March 2015 - Present
Cox Automotive-Manheim May 2010 - March 2015
NexCen Franchise Management February 2008 - February 2010
Renaissance Tile & Bath August 2007 - February 2008
Blue Cross Blue Shield of Tennessee September 2006 - July 2007
Benchmark Hospitality International January 2001 - January 2006
HMS Host January 2000 - January 2001
Skills
Employee Relations, Performance Management, Onboarding, Hiring, Employee Engagement, Organizational..., Interviewing, HR Strategy, Workforce Planning, HR Policies, Personnel Management, Interviews, Leadership, HRIS, Talent Acquisition, Employee Training, Deferred Compensation, Human Resources, Recruiting, Employee Benefits, Benefits Administration, Training, Employment Law, Change Management, Succession Planning, ADP Payroll, Talent Management, Payroll, Job Descriptions, Job Analysis, Management, Policy, Applicant Tracking...
Education
Roscommon High 1987 — 1990
Saint Leo University
Bachelor's degree, Human Resource Management
Troy University
Master's degree, Human Resources Management/Personnel Administration, General
Southern Adventist University January 2015 - Present
BlueCross BlueShield of Tennessee March 2012 - January 2015
Erlanger Medical Center April 2011 - April 2012
Blue Cross Blue Shield of Tennessee November 2010 - April 2011
BCBST January 2008 - November 2010
Summit View Senior Living 2003 - 2005
Skills
Healthcare, Healthcare Management, Nursing, Treatment, Clinical Research, Mental Health, Medicine, Behavioral Health, Medicare, HIPAA, Hospitals, Managed Care, Medicaid, Health Insurance, Research, Process Improvement, Team Building, Physician Relations, Case Managment, NCQA, EMR, Disease Management, Utilization Review, Claim
Education
Florida Hospital College of Health Sciences 1994 — 1996
Associates, Registered Nurse
Loma Linda University 1984 — 1986
Masters, Marriage & Family Therapy
Southern Adventist University 1980 — 1984
Bachelors, Behavioral Science Family Studies
Southern Adventist University 1980 — 1983
Associates, Long Term Health Care Administration
Blue Cross Blue Shield of Tennessee May 2015 - Present
BlueCross BlueShield of Tennessee February 2014 - May 2015
BlueCross BlueShield of Tennessee April 2010 - February 2014
EPB February 2005 - July 2007
Skills
Research, Financial Analysis, Financial Reporting, Financial Modeling, Risk Management, Process Improvement, Analysis, Microsoft Excel, Access, Data Analysis, Business Analysis, Project Management, Business Process..., Insurance, Outlook, Leadership
Education
The University of Tennessee Health Science Center 2014 — 2016
Master's degree, Health Informatics and Information Management
Tennessee Technological University 2011 — 2013
Master's Degree, Business Administration and Management
Tennessee Technological University 2001 — 2004
Bachelor of Science (B.S.), Information Technology
BlueCross BlueShield of Tennessee January 2015 - Present
Blue Cross Blue Shield of Tennessee October 2010 - January 2015
Unum December 2008 - October 2010
Unum August 2005 - December 2008
American Lifecare March 2003 - July 2005
Skills
Insurance, Project Management, Business Analysis, Employee Benefits, Health Insurance, Requirements Gathering, Visio, Disaster Recovery, Vendor Management, Access, SDLC, SharePoint, Software Documentation, Business Requirements, Leadership
Education
Bryan College 2009 — 2010
Bachelor of Science, Business Administration
Chattanooga State 2007 — 2009
Business Administration
Southeast College of Technology 2001 — 2003
Associate of Science, Computer Information Systems
BlueCross BlueShield of Tennessee October 2015 - Present
Blue Cross Blue Shield of Tennessee February 2011 - October 2015
BlueCross BlueShield of Tennessee March 2009 - February 2011
ACS, a Xerox Company April 2007 - June 2009
ACS, a Xerox Company November 2004 - April 2007
FedEx Ground March 2002 - November 2004
Skills
VMware Certified..., Active Directory, Windows Server, TCP/IP, Microsoft SQL Server, Hardware, VMware, HP Proliant, SCCM, ITIL v3 Foundations..., Apache, Citrix, Project Management, Cisco UCS, HP Blade, Backup Exec, MySQL, Powershell, Linux System..., McAfee Antivirus, Six Sigma, Web Design, HTML, XML, Windows Server 2012, vSphere, TSM, Disaster Recovery, Altiris Deployment..., OneView, DNS, High Availability...
Education
Bryan College 2005 — 2007
Bachelor of Science (B.S.), Business Administration and Management, General
Chattanooga State Community College 2000 — 2004
Associate of Science (A.S.), Computer Network Management
SDHS
Blue Cross Blue Shield of Tennessee October 2009 - Present
Riverbend Government Benefits Administrators September 2005 - October 2009
BlueCross BlueShield of Tennessee September 2003 - September 2005
BlueCross BlueShield of Tennessee January 2001 - September 2003
Verizon Data Services September 2000 - January 2001
Prudential Healthcare May 1998 - June 2000
GTE Data Services June 1997 - May 1998
Prudential Healthcare October 1989 - June 1997
Skills
Systems Analysis, Visio, Data Warehousing, COBOL, Project Management, Microsoft SQL Server, Management, Team Leadership, Business Analysis, Six Sigma, Microsoft Office, Sybase, MS Project, DB2, JCL, CICS, AIX, Websphere, T-SQL, VB.NET, Iso 9000, Kaizen, SQL, Problem Solving, Microsoft Project, Requirements Gathering
Education
Covenant College 2004 — 2005
Bachelor of Science (BS), Organizational Leadership
Independent April 2012 - Present
Leadership Memphis 2011 - 2015
Leadership Memphis 2011 - 2015
University of Tennessee Health Science Center January 2014 - October 2014
Healthy Memphis Common Table September 2013 - January 2014
Shelby County Board of Commissioners-Community Services March 2011 - December 2013
Blue Cross Blue Shield of Tennessee June 2009 - August 2013
Art for Life's Sake December 2010 - September 2011
Memphis City Schools September 2007 - May 2009
National Black MBA Association, Inc. 2006 - January 2009
Skills
Public Relations, Community Outreach, Event Planning, Nonprofits, Public Speaking, Non-profits, Community Development, Volunteer Management, Leadership, Teaching, Marketing Communications, Analysis, Event Management, Strategic Planning, Newsletters, Corporate Communications, Management, Marketing, Program Management, Internal Communications, Advertising, Research, Community Relations, Policy, Program Development, Leadership Development, Training, Copywriting, Teaching Skills, Team Building, Coaching, Strategic Communications, Writing Skills, Budgets
Education
Leadership Memphis, Fast Track Fall 2010 2010 — 2010
Community Engagement
City University of New York-Baruch College 2006 — 2007
MPA, Public Administration
Nexus Leadership 2003 — 2004
Leadership Training
Union University 1998 — 2000
Executive MBA, Management
The University of Memphis 1996 — 1996
12 Graduate Hours, Counseling and Personnel Services
The University of Memphis 1995 — 1995
3 Graduate Hours, Health Promotion (Epidemiology)
The University of Memphis 1985 — 1989
BBA, Marketing Sales and Advertising
Hamilton High School
Diploma, General Studies, Business Education
Blue Cross Blue Shield of Tennessee March 2010 - Present
Southeast Tennessee Development District August 2009 - October 2009
Chattanooga Imaging March 2008 - March 2009
True North Custom Publisihing May 2006 - November 2006
The Krystal Company August 2002 - November 2005
Skills
Outlook, Access, Excel, PowerPoint, Word, Visio, Microsoft Office 2007, Microsoft Office, Scheduling, Calendars, Administration, Spreadsheets, Time Management, Administrative Support, Customer Service, Event Planning, Customer Relations, Documentation, Invoicing, Office Management, PeopleSoft, MS Project, Calendaring, Problem Solving, Confidentiality, Typing, Billing, Database Administration, Accounting, Data Entry, Accounts Receivable, Fax, Telephone Skills, Office Equipment, Office Administration, Photoshop, SharePoint, Payroll, Windows, Benefits Administration, Internet Explorer, Teamwork, Concur, Microsoft Word, Administrative..., Microsoft Excel, Software Documentation, Training, Human Resources, Employee Benefits
Education
Bethel College (TN) 2007 — 2008
Management
Lee University 1999 — 2000
Business
Cleveland State Community College 1976 — 1985
Pre Law and Art
Certifications
Certified Administrative Assistant (CAP)
Baptist Medical Group 2011 - Present
Baptist Memorial Health Care December 2007 - October 2011
Baptist Memorial Health Care September 1997 - December 2007
Coopers & Lybrand September 1996 - August 1997
Blue Cross Blue Shield of Tennessee October 1995 - September 1996
The Regional Medical Center at Memphis March 1983 - September 1995
Skills
Financial Analysis, Finance, Due Diligence, Healthcare, Healthcare Management, HIPAA, Hospitals, Managed Care, Healthcare Consulting, Healthcare Information..., Physician Relations, Medicaid, Epic Systems, EMR, Revenue Cycle Management, Process Improvement, Informatics, Healthcare Industry, Physicians, Medicare
Education
The University of Memphis 1989 — 1990
Master of Business Administration (M.B.A.), Business Administration and Management, General
The University of Memphis 1975 — 1978
Bachelor of Business Administration (BBA), Finance and Financial Management Services
PMsquare January 2014 - Present
Cahoots Brewing February 2013 - Present
Avnet Technology Solutions January 2013 - January 2014
BrightStar Partners August 2008 - January 2013
Lee University January 2008 - June 2011
Market Street Solutions May 2007 - September 2008
Blue Cross Blue Shield of Tennessee September 2005 - May 2007
AMO Recoveries July 2004 - March 2005
Skills
Business Intelligence, Cognos, Analytics, Databases, ETL, Data Warehousing, Visio, Business Intelligence..., Dashboard, OLAP, Data Modeling, Business Analysis, Access, Microsoft SQL Server, Powerplay, Cognos ReportNet, Impromptu, Transformer, SQL, TM1, Excel, Project Management, Visual Studio, Photoshop, SQL Server, Word, Flash, Macromedia, FrontPage, Camtasia, VMware, After Effects, Visual Basic, SharePoint, MS Project, Data Mining, Dashboards, Data Analysis, SSRS, DB2, HTML, JavaScript, PL/SQL, Dimensional Modeling, Windows, BSP Software, Cognos Mobile, Framework Manager, Management, Consulting
Education
The University of Tennessee at Chattanooga 2005 — 2007
MBA, Business
Lee University
BABS, Business Administration
PSI CHI - The International Honor Society in Psychology December 2011 - Present
PSI CHI - The International Honor Society in Psychology June 2012 - November 2012
PSI CHI - The International Honor Society in Psychology February 2004 - November 2011
ARS Interactive April 2001 - December 2003
Blue Cross Blue Shield of Tennessee September 1997 - January 2001
BlueCross BlueShield of Tennessee September 1989 - September 1997
Lowery Photography October 1988 - September 1989
Tennessee Valley Authority October 1987 - September 1988
Skills
Advertising, Editing, Social Media, Graphic Design, InDesign, Copywriting, Adobe Creative Suite, Research, Project Management, Non-profits, Creative Strategy, Illustrator, Photoshop, Web Design, Marketing Communications, Photography, Publications, Marketing, Event Planning, Copy Editing, Leadership, Strategic Planning, Microsoft Office, Brochures
Education
Jacksonville State University
BA, Art with Special Honors
The University of Tennessee at Chattanooga
Industrial/Organization Psychology
Brown & Brown Insurance, Inc. May 2011 - Present
First Horizon Insurance December 2003 - May 2011
Galaxy Health Alliance September 1995 - December 2003
Blue Cross Blue Shield of Tennessee 1988 - 1995
Skills
Employee Benefits, Insurance, Workers Compensation, Sourcing, Life Insurance, Management, Onboarding, Organizational..., Talent Management, Budgets, Benefits Administration, Performance Management, Property & Casualty..., Employee Relations, Healthcare, Disability Insurance, Health Insurance, Account Management, Talent Acquisition, Succession Planning, Strategic Financial..., Provider Relations, Leadership, Managed Care, Long-term Care, Process Improvement, Strategic Planning, Medicare, Brokers, Self-funded, Underwriting, Claim, Term Life Insurance, Commercial Insurance, Legal Liability, Health Savings Accounts, Liability, Umbrella Insurance, Professional Liability, Group Insurance, General Insurance, 401k, Insurance Brokerage, Health Care Reform, Fixed Annuities, Executive Management, Retirement, Vision Insurance, Healthcare Industry, Casualty
Education
The University of Tennessee at Chattanooga 1971 — 1975
BS Business Administration, Economics, Accounting & Personnel Management
The University of Tennessee at Chattanooga 1970 — 1975
B.S. in Business Administration, Economics, Accounting, Personnel Management
Blue Cross Blue Shield of Tennessee July 2015 - Present
Hamilton County Department of Education October 2012 - July 2015
Glass House Collective August 2012 - December 2012
AREA203 Marketing June 2008 - July 2012
WTVC-TV NewsChannel 9 March 2004 - June 2008
WCCB-TV Fox Charlotte September 2002 - February 2004
WTVC-TV NewsChannel January 2000 - January 2002
USPS January 1994 - January 2000
Skills
Advertising, Digital Marketing, Copywriting, Online Advertising, Public Relations, Marketing Communications, SEO, Marketing, Editing, Television, Press Releases, Event Planning, Media Relations, Video Production, Newsletters, Strategic Communications, Corporate Communications, New Media, Strategic Planning, Video, Broadcast, Copy Editing, Account Management, Brand Development, Budgets, Digital Strategy, Public Speaking, Strategy, Leadership, Project Planning, Creative Writing, Digital Media
Education
The University of Tennessee at Chattanooga 1994 — 2000
B.A., Communication; English Writing
Blue Cross Blue Shield of Tennessee January 2007 - Present
Mohawk Industries March 1999 - January 2007
Shaw Industries September 1992 - March 1999
Education
Kennesaw State University 1989 — 1992
BS, Information Systems
Swisher International July 2015 - Present
IACP Crime Prevention Committee 2005 - 2014
Computer Evidence Specialists October 2012 - January 2013
Blue Cross Blue Shield of Tennessee April 2011 - November 2012
HSA, A Six3 Systems Company November 2008 - March 2011
Six3 Systems 2008 - 2009
ERMC Chattanooga Tennessee: 2006 - 2008
Everett Police Department, Everett, Washington June 1983 - December 2006
Raycast Northwest October 1997 - 1999
Skills
Data Analysis, I2 Analyst Notebook, Investigative..., Physical Security, Microsoft Office, Surveillance, Public Relations, Photography, Government, Security, Enforcement, Private Investigations, Analysis, Risk Management, Public Speaking, Team Leadership, Policy, Proposal Writing, Research, Investigation, Change Management, Investigative Research, Intelligence Analysis, Cross-functional Team..., Law Enforcement..., Auditing, Security Clearance, Intelligence, Counterintelligence, Military, Leadership, Risk Assessment, Vulnerability Assessment, DoD, Force Protection, Biometrics, Forensic Analysis, Defense, HUMINT, Crisis Management, Evidence, Homeland Security, Police, Analyst Notebook, Counterterrorism, Security Operations, Criminal Investigations, Computer Forensics, Program Management, Public Safety
Education
William Jennings Bryan College 2012 — 2014
Bachelor of Business Administration (B.B.A.), Organizational Leadership, 3.5
Regent University 2009 — 2010
Undergrad Student, Organizational Leadership and Management
Washington State Criminal Justice Training Commission 1983 — 2006
Assorted Certificates, Police Management, General and Special Investigations, Specialized Forensics
National Fire Academy 2004 — 2004
Certificate, National Incident Management - Joint Information Center, Advanced Media Relations
FBI Academy Quantico Virginia 1998 — 1998
Certificates: Advanced Photo Retouch and Composite Art, Darkroom Photography, Airbrush and Photo Retouching, Advanced Composite Art
Chattanooga Tennessee Police Academy 1980 — 1983
Certificates, Law Enforcement Studies, Arson Investigation
Cleveland State Technical Colliege 1980 — 1980
Criminal Justice Studies, Criminal Justice
Bryan College 1976 — 1977
Undergraduate Studies, General Humanities, Classical Greek
University fo Georgia Athens 1975 — 1976
Undergraduate Studies, General Undergraduate Studies, Mathematics and Sciences
Blue Cross Blue Shield of Tennessee February 2010 - Present
Unum October 2006 - February 2010
Skills
Employee Benefits, Insurance, Long-term Care, Health Insurance, Disability Insurance, Brokers, Critical Illness, Life Insurance, Medicare, Health Care Reform, Term Life Insurance, Benefits Administration, Group Insurance, Accident, Underwriting, Sales, Commercial Insurance, General Insurance, Account Management, Strategic Financial..., FMLA, Building Relationships, Leadership, Workers Compensation, Call Centers, Claim, Fixed Annuities, Health Savings Accounts, Medicaid, Long Term Care Insurance, Managed Care, Whole Life, COBRA
Education
The University of Memphis 1995 — 2001
Bachelor, Broadcast/Journalism
Germantown High School
MCMC December 2011 - Present
Bunch & Associates March 2007 - December 2011
Blue Cross Blue Shield of Tennessee November 2004 - March 2007
Skills
Utilization Management, Nursing, Hospitals, Cardiac, Case Managment, Disease Management, Orthopedic, Management, Medical Case Management, Managed Care, Home Care, Case Management, Patient Advocacy, Certified Case Manager, Medicare, Nursing Education, Utilization Review, Healthcare, Healthcare Management
Education
Vanderbilt University 1999 — 2000
MSN, Health Systems Management
Grand Valley State University 1992 — 1996
BSN, Nursing
5th Method August 2014 - Present
Experis May 2014 - August 2014
TEKsystems October 2013 - November 2013
Scientific Atlanta July 2012 - June 2013
Marine Corps Logistics Command April 2011 - July 2012
Blue Cross Blue Shield Of Tennessee December 2010 - February 2011
Tele-Consultants Inc April 2002 - August 2010
Copy Management Inc July 2001 - February 2002
Multi-Media Data Systems January 1995 - February 2001
Nicco Corporation Limited 1994 - 1994
Skills
Visual Basic, SQL Server 2000-2008, Business Intelligence, .NET, ASP, ASP.NET, Oracle 10g, Business Analysis, Systems Analysis, Program Analysis, SQL Server, XSL-FO, Databases, PL/SQL, SSIS, Crystal Reports, SSRS, SQL, XML, Requirements Analysis, Data Modeling, Java, Web Services, Software Development, Visual Studio, Integration, Oracle, Microsoft SQL Server, Systems Engineering, Analysis, Security, Software Documentation, JavaScript, C#, SDLC, Testing, MS Project, Data Warehousing, SOA, Web Development, DB2
Education
Southern New Hampshire University 2012 — 2014
Master of Business Administration (M.B.A.)
Bangalore Institute Of Technology 1985 — 1990
BS
Bangalore University 1985 — 1990
BS
St Joseph's Arts and Science College 1983 — 1985
PUC
Frank Anthony Public School 1973 — 1983
WELCOA (Wellness Council of America) November 2013 - Present
BlueCross BlueShield of Tennessee August 2013 - November 2013
BlueCross BlueShield of Tennessee January 2010 - August 2013
Gordian Health Solutions June 2009 - November 2011
BlueCross BlueShield of Tennessee July 2008 - June 2009
Blue Cross Blue Shield of Tennessee June 2007 - July 2008
Blue Cross Blue Shield of Tennessee February 2007 - July 2007
Blue Cross Blue Shield of Tennessee May 2005 - February 2007
Three Springs 2001 - 2002
Skills
Organizational..., Leadership Development, Employee Engagement, Healthcare, Process Improvement, Performance Management, Employee Relations, Training, Executive Coaching, Change Management, Data Analysis, Coaching, Human Resources, Management, Program Management, Management Consulting, Talent Management, Employee Benefits, Project Management, CRM, Consulting, Team Building, Leadership, Recruiting
Education
The University of Tennessee at Chattanooga 2004 — 2006
M.S, Industrial and Organizational Psychology
Northern Arizona University 1998 — 2001
B.S ., Psychology
Datasource Consulting May 2015 - Present
Toyota Financial Services April 2013 - May 2015
Toyota Financial Services April 2011 - May 2015
Blue Cross Blue Shield of Tennessee 2011 - 2011
EMC July 2009 - March 2010
Hewlett-Packard September 2007 - July 2009
Adjoined Consulting 2005 - 2007
Solar Data Integration Management June 1999 - December 2006
Electrolux Major Appliances May 2003 - November 2005
Deloitte Consulting January 1998 - May 2003
Skills
Enterprise Architecture, IT Strategy, Master Data Management, Data Governance, SOA, Strategy, Information Management, Leadership, CRM, Change Management, Business Analysis, Data Warehousing, Enterprise Software, Software Development, Data Integration, Management, Program Management, Analytics, Management Consulting, SDLC, Data Quality, Business Intelligence, Information Technology, Business Process, Project Management, Integration, Business Planning, Agile Methodologies, Oracle
Education
Delaware County Community College 1990 — 1993
Associates
Blue Cross Blue Shield of TN April 2007 - Present
Blue Cross Blue Shield of Tennessee 2007 - 2010
BlueCross BlueShield of Tennessee September 2005 - April 2007
Lee University August 2000 - May 2001
Skills
Project Management, Web Design, Leadership, SharePoint, CSS, XML, jQuery, Web Content Management, JavaScript, XSLT, Graphic Design, Flash, Web Project Management, Content Management, Google Analytics, Information Architecture, Web Analytics, Creative Direction, Web Applications, Business Analysis, Software Development, Visual Basic, HTML, Advanced CSS, Process Improvement, ASP, XHTML, Management, Web Development, User Experience, SEO, User Interface Design
Education
Lee University 1999 — 2003
Arcus August 2009 - Present
HealthTrio, LLC August 2005 - May 2009
Amerigroup Corporation March 2003 - August 2005
BCBSNC March 2001 - March 2003
The Oath of Alabama 1999 - 2001
Covenant Health 1997 - 1999
Blue Cross Blue Shield of Tennessee 1995 - 1997
Education
The University of Tennessee at Chattanooga 1992 — 1995
Business Administration, Medical Informatics
Chattanooga State 1990 — 1992
Chattanooga High School
St. Jude School
Blue Cross Blue Shield of Tennessee August 2006 - Present
Baker Donelson November 2004 - July 2006
Shumaker Witt Gaither &Whitaker May 2003 - October 2004
Skills
Employee Benefits, Employment Law, Litigation Management, HR Consulting, Compensation & Benefit, Legal Compliance, Social Media Marketing, Digital Marketing, Health Insurance, Health Law, Litigation, Training, Appeals, Civil Litigation, Compensation, Human Resources, Legal Research, Legal Advice, Legal Writing, Management, Mediation, Process Improvement, Policy, Insurance
Education
University of Tennessee College of Law 2000 — 2003
Doctor of Law (JD), Law
The University of Memphis 1996 — 1999
Bachelor of Arts (BA), English Language and Literature, General
Galen Medical Group August 2005 - Present
Blue Cross Blue Shield of Tennessee April 1996 - January 2005
Managed Care Consulting January 1996 - June 1996
CIGNA Healthcare August 1994 - January 1996
AHCCCS 1992 - 1995
Blue Cross Blue Shield 1985 - 1992
Skills
Team Leadership, Financial Management, Change Management, Managerial Finance, Medicare, Medicaid, Medicaid Managed Care, Managed Care, Practice Management, Healthcare, Revenue Cycle Management, Cost Management, Cost Accounting, CPA, CMA, Certified Medical..., Team Building, Policy, Physician Relations, HIPAA, Process Improvement, HMO, Executive Management, Leadership Development, Healthcare Management, Strategic Planning, Leadership
Education
The University of Tennessee at Chattanooga 2005 — 2007
MBA, Finance & Management
Northern Arizona University, College of Business Administration 1980 — 1984
BS, Accounting
BlueCross BlueShield of Tennessee January 2014 - Present
Blue Cross Blue Shield of Tennessee June 2010 - December 2013
BlueCross BlueShield of Tennessee May 2009 - June 2010
Lee University January 2006 - January 2010
Market Street Solutions January 2008 - May 2008
Skills
Diversity, Team Leadership, MS Project, Flash, Java, SSRS, Photoshop, ASP.NET, VB.NET, Microsoft SQL Server, Dreamweaver, FrontPage, SharePoint, SQL, HTML, Access, Databases, Visio, Visual Basic, .NET, Business Intelligence, Visual Studio, C#, CSS, T-SQL, Web Development, SDLC, JavaScript, MySQL, Database Design, XML
Education
The University of Tennessee at Chattanooga 2014 — 2016
Master of Business Administration (M.B.A.), Business Analytics
Lee University 2006 — 2010
BA, BS, Computer Information System, Business Administration and Accounting Minor
Yaba College of Technology 2002 — 2005
National Diploma, Electrical/ Electronics Engineering
APTECH WORLDWIDE 2001 — 2001
Certificate of Proficiency; Diploma, Information System Management; Information and System Management
Immaculate Heart Comprehensive High School 1995 — 2001
High School
BlueCross BlueShield of Tennessee May 2012 - Present
Blue Cross Blue Shield of Tennessee January 2009 - May 2012
Blue Cross Blue Shield of Tennessee 2005 - December 2008
Direct General Insurance 2003 - 2005
Just Boys, Inc 2001 - 2005
Service Merchandise 1979 - 2001
Skills
COBOL, Access, Visual Basic, JCL, Unix, Java, Integration, Databases, Visio
Education
Middle Tennessee State University 1979 — 1982
BS, Information Systems
Blue Cross Blue Shield of Tennessee February 2007 - Present
IBM Global Services India Pvt Ltd November 2002 - February 2007
HCSC 2003 - 2007
HCL Perot Systems 2000 - 2002
Skills
SDLC, DB2
Education
Bangalore University 1997 — 2000
MCA, Computer Science
Teladoc February 2015 - Present
Walgreens February 2013 - January 2015
Catholic Health Initiatives August 2011 - January 2013
Blue Cross Blue Shield of Tennessee August 2009 - May 2011
Blue Cross Blue Shield of FL May 1996 - August 2009
Blue Cross Blue Shield Florida 1996 - 2009
Prudential Health Care June 1993 - May 1996
Jupiter Medical Center August 1987 - June 1993
Geisinger Medical Center July 1984 - June 1987
Skills
Managed Care, Healthcare Management, Medicare, Disease Management, Utilization Management, Healthcare
Education
Drexel University College of Medicine 1980 — 1984
MD, Medicine
Barry University 1991 — 1993
MBA, Business
Wilkes University 1978 — 1984
BS, Biology
BlueCross BlueShield of Tennessee September 2014 - Present
Blue Cross Blue Shield of Tennessee September 2009 - September 2014
Blue Cross Blue Shield of Tennessee September 2005 - September 2009
BlueCross BueShield of Tennessee September 2003 - September 2005
BlueCross BlueShield of Tennessee May 2002 - September 2003
Four Seasons Environmental Group September 2000 - May 2002
Duracell North Atlantic Group May 1990 - September 2000
Skills
Process Improvement, Six Sigma, Strategy, Strategic Planning, Executive Management, Healthcare Industry, Business Process..., Business Process..., Employee Benefits, Performance Improvement, Strategic Thinking, Health Insurance, Business Analysis, Insurance, Problem Solving, Collaborative Problem..., Operational Excellence, Managed Care, Cross-functional Team..., Medicare, Innovation Development, Information Technology, Leadership Development, Vendor Management, Personnel Management, Executive Coaching, Business Transformation, Succession Planning, Strategy Implementation, Visionary Thinking, Scenario Planning, Change Management, Professional Mentoring, New Business Development, Human Capital, Strategic Financial..., Operational Efficiency, Strategic Forecasting, Business Unit Start-up, Managerial Finance, Operational Streamlining, Lean Thinking, Kaizen Leadership, Rapid Process..., Healthcare Management, Healthcare Information..., Healthcare improvement, Perfor, Lean Transformation, Organizational...
Education
University of Tennessee at Chattanooga - School of Business 1992 — 1994
Executive Master of Business Administration (M.B.A.), Accounting and Finance, 3.0
The University of Tennessee at Chattanooga 1988 — 1990
Bachelor of Science (B.S.), Electrical and Electronics Engineering
Chattanooga State Community College 1984 — 1986
Associate of Science (A.S.), Electrical and Electronics Engineering, 3.97
Temple Baptist Theological Seminary 1980 — 1983
Master of Divinity (M.Div.), Theology/Theological Studies, 3.5
Tennessee Temple University 1979 — 1980
Bachelor of Arts (B.A.), Mathematics, 3.0
Tennessee Temple University 1979 — 1980
Bachelor of Arts (B.A.), Theology/Theological Studies, 3.0
H2U October 2012 - Present
H2U August 2011 - October 2012
Healthcare Consultant, Self Employed December 2009 - September 2011
Blue Cross Blue Shield of Tennessee July 2008 - December 2009
Gordian Health Solutions October 1998 - July 2008
SLR Ventures, Inc. 1991 - 1998
Key Care Health Resources, Inc January 1990 - January 1991
Key Care Health Resources, Inc January 1989 - January 1990
Allied Physician's Health Association January 1988 - January 1989
Health Care Ventures, Inc January 1987 - January 1988
Skills
Healthcare Information..., Strategic Planning, Budgets, Business Process..., Business Planning, Program Development, Marketing, Insurance, Wellness Coaching, Forecasting, Teaching, Pricing, Healthcare, Process Improvement, Leadership, Program Management, Leadership Development, Management, Health Insurance, Wellness, Disease Management, Managed Care, CRM
Education
Indiana University-Purdue University at Indianapolis 1970 — 1974
BSN, Nursing Science
Amerigroup April 2014 - Present
Community Health Alliance December 2012 - April 2014
BlueCross BlueShield of Tennessee May 2004 - December 2012
Blue Cross Blue Shield of Tennessee 2004 - December 2012
Skills
Health Insurance, Provider Relations, HIPAA, Managed Care, Medicare, Network Development, Healthcare, Insurance, Strategic Planning, Process Improvement, Medicaid, Healthcare Information..., Leadership, Healthcare Management, Project Management, Access, Training, Vendor Management, Program Management, Public Speaking, Marketing, Budgets, Physician Relations, Provider Network..., Provider Education, Provider Networks, Affordable Care Act, Medicaid Managed Care, PPO, Business Strategy, PowerPoint, Written & Oral..., Negotiation, Contract Negotiation, Contract Management, Contract Recruitment, Physician Network..., Hospital Contracting, Healthcare Reimbursement, Hospital Reimbursement, Highly detail oriented, Service Provider..., Provider Enrollment, Credentialing, Healthcare Consulting, Revenue Cycle, Medical Terminology, HMO, Health Policy, Healthcare Industry
Education
Bethel University, College of Professional Studies 2012 — 2014
Master of Business Administration (M.B.A.), Health/Health Care Administration/Management
Alcorn State University 2002 — 2004
Master's degree, Biology
Alcorn State University 1996 — 2000
Bachelor of Science (B.S.), Biology/Pre-Med
Int'Ovation June 2011 - Present
Blue Cross Blue Shield of Tennessee 2009 - June 2012
Blue Cross Blue Shield of Tennessee 2009 - 2009
Humana 2004 - 2009
Skills
Healthcare, Medicare, Managed Care, Medicaid, Disease Management, Healthcare Management, Health Insurance, Healthcare Information..., Health Policy, Pharmaceutical Industry, Healthcare Industry, Oncology, Hospitals, HIPAA, Informatics, Clinical Research, Pharmacy, Healthcare Consulting, Pharmacy Benefit..., Health Economics, Medicare Part D, Utilization Management, Quality Improvement
Education
Nova Southeastern University 1992 — 1996
PharmD, Pharmacy
University of South Florida 1989 — 1992
TrippCo, Inc. June 2010 - Present
Clayton Homes February 2013 - May 2014
21st Mortgage December 2000 - June 2010
TrippCo Consulting October 1999 - December 2000
21st Century Mortgage October 1998 - October 1999
sprin January 1997 - October 1998
Blue Cross Blue Shield of Tennessee January 1991 - June 1996
Skills
IBM iSeries, Leadership, Business Analysis, Project Management, SQL, Customer Service, Process Improvement, Software Development, Microsoft Office, Software Documentation, Databases, Program Management, SDLC
Education
The University of Tennessee at Chattanooga 1991 — 1997
MBA, Management Information systems
Tennessee Technological University 1983 — 1990
BS, Management Information Systems
Better Trades
real stock market education, Stocks, options, and futures trading
WDSI FOX61/The CW Chattanooga/MyNetWorkTV Chattanooga/MeTV Chattanooga May 2012 - Present
Blue Cross Blue Shield of Tennessee August 2009 - May 2012
Hunter Museum of American Art January 2009 - May 2009
Burgess Group, LLC June 2008 - September 2008
KRCW-TV 2008 - 2008
Hollins University May 2007 - August 2007
Skills
Event Management, Adobe Creative Suite, Writing, Editing, Event Planning, Social Media, Community Outreach, Photography, Video Editing, Research, Final Cut Pro, Avid, Premiere, ProTools, Customer Service, Photoshop, Blogging, Web Design, HTML, CSS, CMS, Media Relations, Facebook, Social Media Marketing
Education
Hollins University 2004 — 2008
B.A., Communication Studies, Studio Art
Blue Cross Blue Shield of Tennessee May 2010 - Present
Emblem Health May 2009 - May 2010
Health Net February 2001 - March 2009
QualMed Plans February 1999 - January 2001
PharmaKinetics October 1997 - February 1999
American Red Cross October 1993 - October 1997
Florida Blood Services October 1987 - October 1993
Skills
Managed Care, Medicare, Utilization Management, Disease Management, Healthcare, Medicaid, Healthcare Management, Health Insurance, Provider Relations, HIPAA, Healthcare Information..., Nursing, Case Managment, Hospitals, NCQA, Process Improvement, EMR, HMO, Home Care, Healthcare Consulting, Healthcare Industry, Clinical Research, Health Policy, HEDIS, Revenue Cycle, PPO, Informatics, Quality Improvement, Network Development, JCAHO, Physicians, Pharmacy, Inpatient, Medicine, Physician Relations, EHR, Credentialing, Policy, Medical Billing
Education
Tampa College 1989 — 1991
MBA, Business
Notre Dame of Maryland University 1978 — 1983
BSN, Nursing
Essex Community College 1973 — 1976
AA, Nursing
Macy'S Systems and Technology July 2013 - Present
Blue Cross Blue Shield of Tennessee December 2010 - Present
Crawford and Company July 2004 - December 2010
The Coca-Cola Company November 1990 - November 2003
Skills
Business Analysis, Vendor Management, SDLC, Process Improvement, Software Project..., Business Intelligence, Requirements Analysis, Business Process..., Program Management, Project Portfolio..., Visio, Data Warehousing, Project Management, Integration
Education
University of Arkansas 1984 — 1986
M.S., Operations Management
Florida State University - College of Business 1974 — 1976
B.S., Manaagement Information Systems
IBM PrincipalDeloitte ConsultingFebruary 1989 - December 1999
Blue Cross Blue Shield of Tennessee July 1985 - November 1988
White Westinghouse Appliance Company February 1981 - June 1985
D L Clark Company March 1978 - February 1981
Skills
Enterprise Architecture, Websphere, SOA, Middleware, WebSphere MQ, Cloud Computing, Solution Architecture, Business Process Design, Technical Leadership, EAI, Enterprise Software, Integration, ESB, SDLC, Pre-sales, Software Development, IT Strategy, Professional Services, DB2, Architecture, Web Services, System Architecture, Java Enterprise Edition, Solaris, SaaS, Big Data, Oracle, Unix, Agile Methodologies, XML, Application Architecture, Enterprise Content..., Technical Architecture, Architectures, Requirements Analysis, AIX, Business Process..., Software Project..., Portals, WebSphere, Business Intelligence, Data Warehousing
Education
Duquesne University 1968 — 1972
B.S. in Business, Marketing
The Home Depot February 1998 - Present
Ceridian July 1997 - February 1998
Blue Cross Blue Shield of Tennessee July 1994 - March 1997
Skills
SDLC, Teradata, ETL, DB2, Process Improvement, Vendor Management, Data Warehouse..., Data Warehousing, T-SQL, Integration, Enterprise Architecture, Microstrategy, Websphere, SOA, Visio, Unix Shell Scripting, Software Development, SSIS, Unix, Data Integration, Microsoft SQL Server, Data Modeling, XML, Databases, Business Intelligence, JavaScript, SharePoint, Data Mining, Oracle, SQL, Requirements Analysis, Agile Project Management, Business Analysis, Business Objects, Performance Tuning, Java, Scrum, Agile Methodologies, Software Project..., Ab Initio, Visual Basic
Education
The University of Memphis 2002 — 2004
MS, Management Information System
BlueCross BlueShield of Tennessee June 2014 - Present
Robert Bosch Healthcare Inc June 2010 - January 2014
LifeMasters Supported SelfCare February 2005 - October 2009
Blue Cross Blue Shield of Tennessee July 2000 - February 2004
Skills
Healthcare, Disease Management, Account Management, Customer Relations, Quality Management, Mentoring, Data Analysis, Cross-functional Team..., Vendor Relations, PowerPoint, Excel, Problem Solving, Contract Negotiation, Budgeting, Customer Service, Managed Care, Microsoft Office, Word, Microsoft Word, Program Management, Product Development, Process Improvement, Microsoft Excel, Strategic Planning, Budgets, Management, Project Management, Healthcare Information..., Team Building
Education
University of Toledo 1987 — 1990
MBA, Business
Fairmont State University 1975 — 1977
AD, Nursing
Blue Cross Blue Shield of Tennessee October 2009 - Present
Hallmark Service Corporation October 2005 - July 2009
Wyndham Hotel – Lisle/Naperville February 2005 - October 2005
Lucent Technologies, Naperville, IL April 1998 - August 2005
Arthur Andersen 1987 - 1994
Skills
Project Management, Customer Service, Facilities Management, Budgets, Process Improvement, Team Building, Vendor Management, Health Insurance, Management, Operations Management, Microsoft Excel, Human Resources, Customer Satisfaction, Training, Change Management, Team Leadership, Account Management, Leadership, Negotiation, Software Documentation, Sales
Education
College of DuPage 2002 — 2004
Hospitality Management
Southern Illinois University, Carbondale 1975 — 1979
B.S., Consumer Economics
Volkswagen Group 2008 - Present
Volkswagen Group of America 2008 - 2012
Toyota Motor Manufacturing Kentucky January 2006 - February 2008
BLUE CROSS BLUE SHIELD OF TENNESSEE 2008 - 2008
Skills
5S, APQP, Account Management, Automobile
Education
Tennessee State University 2001 — 2005
Bachelors of Business Administration, E-Business and Supply Chain Management
Cigna December 2013 - February 2014
TVA November 2012 - July 2013
Collabera November 2011 - May 2012
IBM Global Business Services October 1999 - March 2011
Nissan 1997 - 2006
Blue Cross Blue Shield of Tennessee May 1994 - May 1997
Skills
Application Design, Application Architecture, Application Development, Rational Asset Analyzer, Rational Developer for..., Business Analysis, Consultancy, COBOL, CICS, IMS, DB2, SQL, Team Leadership, CMMI, Data Analysis, Microsoft Office, JCL, Mainframe, Problem Solving, Databases, SDLC, Systems Analysis, Requirements Gathering, SOA, VSAM, Software Project..., Enterprise Architecture, Testing, IBM Mainframe, Solution Architecture, Visio, Unix, Analysis, Software Development, IMS DB/DC, Consulting
Education
Jones College 1976 — 1978
BS, Computer Science
Pensacola Junior College 1971 — 1972
AA, Computer Science
Focused, LLC February 2012 - Present
Children's of Alabama August 1999 - December 2012
Terrie Monroe, Consulting Services 1999 - 2011
Baptist Health System 1991 - 1999
McKee Foods - "Little Debbie" August 1988 - November 1991
Tennessee Valley Authority July 1987 - August 1988
Blue Cross Blue Shield of Tennessee September 1985 - July 1987
University of Tennessee at Chattanooga August 1977 - June 1985
University of Tennessee August 1972 - 1975
Greater Hartford Community College 1970 - 1971
Skills
Change Management, Team Leadership, Leadership Development, Executive Coaching, Team Building, Organizational..., Assessment, Selection, Decision Making, Continuous Quality..., Staff Development, Supervisory Skills, Conflict Resolution, Customer Service, Performance Management, Coaching, Employee Relations, Continuous Improvement, Personnel Management, Leadership, Human Resources, Healthcare, Strategic Planning, Organizational..., Management, Policy, Program Management, Employee Benefits, Employee Engagement, New Hire Orientations, Public Speaking, Talent Management, Employment Law, Employee Training, Onboarding, Succession Planning, Recruiting, Deferred Compensation, Personal Development, Workshop Facilitation, Career Development, Workforce Planning, Talent Acquisition, Training Delivery, Organizational Design
Education
Central Connecticut State University 1970 — 1971
M.S., Business Education
The University of Memphis 1964 — 1968
B.BA., Office Management
Walker County High School 1960 — 1964
Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Blue Cross Blue Shield of Tennessee April 2009 - Present
Blue Cross Blue Shield of Tennessee February 2007 - April 2009
Blue Cross Blue Shield of TN June 2002 - February 2007
CIGNA Healthcare January 1995 - 2002
Skills
SQL, COBOL, Java, Windows, Linux, SAS programming, Visual Basic, Unix
Education
Kennesaw State University 2005 — 2007
Master, Computer Science
Kennesaw State University 1998 — 2001
BS, Computer Science
Vere Tech
Honor Dipolma
Chattanooga Matters May 2007 - Present
City Church of Chattanooga September 2002 - May 2007
Life Changer Ministries January 1999 - September 2002
Blue Cross Blue Shield of Tennessee January 1989 - January 1999
Education
Beacon College and Graduate School 1996 — 2007
B.A., Theology
The University of Tennessee at Chattanooga 1982 — 1986
B.S., Criminology
Medical Science Consultants Associates August 2005 - Present
Blue Cross Blue Shield of Nebraska November 2006 - November 2008
Health Management Corporation June 2003 - August 2005
Blue Cross Blue Shield of Tennessee August 2002 - August 2003
Education
Central Michigan University 1982 — 1987
MA, Health Care Administration
University of Detroit Mercy 1981 — 1982
BS, Human Services and Education
Harper Hospital School of Nursing 1962 — 1965
Diploma, Nursing
Integral Quality Care July 2012 - Present
Aetna Better Health, TX March 2011 - August 2012
Cook CHildrens Health Plan May 2005 - February 2011
Keystone Mercy Health Plan September 2001 - April 2005
Blue Cross Blue Shield of Tennessee August 1995 - August 2001
Henry Ford Health System July 1985 - August 1995
Henry Ford Hospital July 1985 - August 1995
Skills
Utilization Management, Managed Care, Medicaid, Disease Management, Healthcare Management, Medicare, HEDIS, Healthcare, Network Development, Provider Relations, Healthcare Information..., Health Policy, Credentialing, Hospitals, Pharmacy Benefit..., Clinical Research, EMR, EHR, Medicine, Health Insurance, Healthcare Industry, Home Care, Case Managment, Patient Safety, Physician Relations, Quality Improvement, Meditech, JCAHO, Physicians, HIPAA, Informatics, Pediatrics, Healthcare Consulting, Acute Care, Critical Care, Inpatient, Revenue Cycle, Nursing
Education
University of Tennessee-Knoxville - College of Business Administration 1998 — 1999
MBA
Wayne State University School of Medicine 1974 — 1978
MD
Wayne State University 1971 — 1974
BS Honors, Biology
Life Care Centers of America November 2005 - Present
Blue Cross Blue Shield of Tennessee May 2003 - November 2005
Blue cross blue shield of south carolina July 1997 - May 2003
Royal Bank of Scotland May 1996 - April 1997
Patni Computer Systems June 1995 - May 1996
HCL Technologies November 1994 - February 1995
Skills
HIPAA, Software Development, EMR, SharePoint, Healthcare Information..., Process Improvement, SDLC, Integration, EHR, Software Implementation, Vendor Management, Leadership, Requirements Gathering, Software Project..., IT Strategy, Project Management, Program Management, Visio, Software Documentation, Disaster Recovery, IT Management, Business Intelligence, System Administration, Business Process..., Quality Assurance, Business Analysis
Education
University of South Carolina - Darla Moore School of Business 1998 — 2001
MBA, Business Administration
National Institute of Technology Calicut 1990 — 1994
B.E, Computer Science & Engg.
Kenco Group April 2014 - Present
Mark Soulje Consulting October 2012 - April 2014
Republic Parking System January 1997 - October 2012
Blue Cross Blue Shield of Tennessee May 1992 - December 1996
United States Air Force May 1987 - May 1992
Skills
VMware, Windows, Documentation, Budgeting, Problem Solving, Java, DB2, RPG, IBM iSeries, Network Administration, Lotus Notes
Education
Embry-Riddle Aeronautical University 1987 — 1989
MBA, Business
Northern Illinois University 1984 — 1986
B.S., Electrical Engineering Technology
Functional Independence Home Care, Inc. January 2000 - Present
FedEx Services July 1999 - Present
Blue Cross Blue Shield of Tennessee January 1999 - June 1999
Memphis Works (United Cerebral Palsy of the Mid South) October 1995 - December 1998
Skills
System Network..., Windows 2003, Windows 2008 R2, Windows Server 2012 R2, Windows XP/VISTA/7/8/8.1, Microsofter Hyper-V..., VMWare ESX, Staff Training &..., Project Management, Shoretel IP Telephony, Server & Desktop Repair, Laptop Repair, Smartphone Repair, HIPAA Security, Firewall Configurations, Storage Area Networks, Microsoft Office, Desktop Publishing, Adobe Photoshop, Adobe Premiere, Photography, Videography, Digital Animations, Web Site Development, Wireless Networking, iPhone Repair, Resume Writing, Video Editing, Virtualization, SDLC, Visio, Transportation, Team Building, Management, Customer Service, Process Improvement, Business Analysis, Strategic Planning, Leadership, Program Management, Training, Team Leadership, Microsoft Excel, Sales, Cross-functional Team..., Sales Management, Integration
Education
American InterContinental University 2003 — 2004
Master's Degree, Management Information Systems
Alcorn State University 1986 — 1992
Bachelor's Degree, Business Administration
Blue Cross Blue Shield of Tennessee July 2008 - Present
BlueCross BlueShield of Tennessee 2008 - Present
TCS 2001 - 2008
Skills
SDLC, DB2, SQL, Business Analysis, Microsoft SQL Server, JSP, SOA, Software Project..., Data Warehousing, Web Services, ETL, Websphere, Struts, Requirements Analysis, Sybase, Visio, Data Modeling, Enterprise Architecture, Systems Analysis, Software Development, Agile Methodologies, Databases, Process Improvement, Integration, SharePoint
Education
Indian Institute of Technology, Delhi 1999 — 2000
Master of Technology (MTech)
TASC (Total Administrative Services Corporation) Regional Vice- President Group SalesTASC
Total Administrative Services Corporation (TASC) 2008 - Present
C&J Consulting & Administration, Inc. September 1999 - February 2008
Blue Cross Blue Shield of Tennessee December 1978 - August 1999
Skills
Health Savings Accounts, Employee Benefits, Health Insurance, Insurance, ERISA, FSA, Financial Services, Benefits Administration, Account Management, Strategic Planning, Sales, Salesforce.com, Management, Cafeteria Plans, COBRA, Direct Sales, HRA, Disability Insurance, Flexible Spending...
Education
Haslam College of Business at the University of Tennessee 1981 — 1988
BA, Business Administration
Tuscaloosa City Schools August 2012 - Present
Tuscaloosa City Schools August 2008 - October 2012
Tipton County Schools 2001 - 2008
Accredo Health December 2000 - August 2001
Blue Cross Blue Shield of Tennessee June 1990 - December 2000
Skills
K-12, Classroom, Elementary Education, Classroom Management, Student Counseling, Staff Development, Teaching, Instructional Technology, Teacher Training, Differentiated..., RTI, Secondary Education, Educational Leadership
Education
University of West Alabama 2010 — 2012
Master's degree, School Counseling
University of Tennessee at Martin 2002 — 2004
Teaching Certification
University of Missouri-Columbia 1985 — 1988
BS, Human and Environmental Science
Southeast Missouri State University 1984 — 1985
Bernie High School 1980 — 1984
SAS April 2015 - Present
SAS August 2013 - March 2015
BCBST January 2012 - July 2013
Blue Cross Blue Shield of Tennessee June 2010 - February 2012
Skills
SAS, Predictive Modeling, Logistic Regression, Healthcare Analytics, Managed Care, Data Mining, SPSS, Database Marketing, SAS programming, Data Analysis, Predictive Analytics, SQL, Java, Statistical Modeling, Statistics, Analytics, Linear Regression, Data Modeling, Business Analytics
Education
Oklahoma State University 2008 — 2010
MS, Management & Information Systems
BCBST January 2011 - Present
BlueCross BlueShield of Tennessee April 2010 - January 2011
Blue Cross Blue Shield of Tennessee April 2010 - January 2011
BlueCross BlueShield of TN July 2006 - April 2010
BlueCross BlueShield of TN May 1998 - July 2006
BlueCross BlueShield of TN February 1995 - May 1998
Provident Life and Accident Co. May 1987 - August 1993
Transamerica Occidental Life Insurance Co. of California September 1980 - May 1987
Skills
SDLC, Vendor Management, Marketing, Medicare, Visio, Project Management, Business Analysis, Claim, Program Management, Process Improvement, Health Insurance
Education
California State University-Northridge 1976 — 1979
BS, Health Science, Community Health Education
University of Southern California 1974 — 1976
Health Science, Physical Therapy
BlueCross BlueShield of Tennessee IT Project ManagerBlueCross BlueShield of TennesseeJanuary 2015 - Present
Blue Cross Blue Shield of Tennessee May 2010 - 2012
BCBST October 2009 - April 2010
Blue Cross Blue Shield of Tennessee August 2006 - September 2008
Skills
Process Improvement, Healthcare, Insurance, Visio, Vendor Management, Employee Benefits, HIPAA, Business Analysis, Training, Leadership, SharePoint, Program Management, Health Insurance, Data Analysis, Organizational..., Software Documentation, Claim, Analysis, Project Management, Medicare, Cross-functional Team...
Education
Central Michigan University 2008 — 2010
M.A., Education
Covenant College 2002 — 2004
B.S., Organizational Development
State of Tennessee March 2013 - Present
Blue Cross Blue Shield of Tennessee August 2010 - March 2013
Blue Cross Blue Shield of Tennessee February 2009 - August 2010
Dollar General February 2005 - February 2009
Unum March 2000 - February 2005
University of the South February 1997 - February 2000
BlueCross BlueShield of Tennessee February 1994 - February 1997
Skills
Wellness, Data Analysis, Team Building, Coaching, Healthcare Management, Visio, Public Speaking, Business Analysis, System Administration, Project Management, Microsoft Excel, Microsoft Office, Healthcare, Program Management, PowerPoint, Software Documentation, Health Promotion, Training, Fitness
Education
Middle Tennessee State University
M.S., Health Promotion
The University of Tennessee at Chattanooga
B.S., Exercise Science
GoMiApp October 2012 - Present
Con Edison April 2012 - Present
The Agora Group December 2008 - October 2012
Wells Fargo September 2011 - January 2012
Blue Cross Blue Shield of Tennessee March 2011 - September 2011
Alere, Inc. May 2010 - March 2011
Prudential Financial December 2008 - May 2010
MNJ Consulting INC March 2008 - December 2008
MasterCard March 2008 - December 2008
Citi January 2006 - February 2008
Skills
Sun Certified Java..., Architects, Pegasystems PRPC, PRPC, Pega PRPC, SOA, Java Enterprise Edition, Struts, Servlets, Java, Oracle, JMS, JSP, Hibernate, SOAP, Business Process..., JDBC, Websphere
Education
Koneru Lakshmaiah College of Engineering 2000 — 2004
B.Tech, Information Sciences and Technology
WinCup January 2014 - Present
Continental Case February 2013 - August 2013
Shaw Industries June 2011 - February 2013
Shaw Industries April 2009 - June 2011
Shaw Industries June 2005 - April 2009
Shaw Industries November 2003 - June 2005
Blue Cross Blue Shield of Tennessee August 2002 - October 2003
Poplin Associates, Inc. July 2003 - September 2003
Mohawk Industries November 2001 - May 2002
Mohawk Industries November 1999 - October 2001
Skills
Six Sigma, Process Improvement, Manufacturing, Continuous Improvement, Project Management, Process Engineering, Inventory Management, SPC, Microsoft Office, Root Cause Analysis, Project Planning, Product Development, Supply Chain, Operations Management, Management, Training, Access, Logistics, Purchasing
Education
Auburn University 1996 — 1998
Bachelor of Science, Business Administration and Management, General
LBW College 1994 — 1996
Pre-core studies
Anthem, Inc. April 2013 - Present
Blue Cross Blue Shield of Tennessee July 2006 - March 2013
BlueCross BlueShield of Tennessee August 2009 - April 2011
Skills
Provider Relations, HMO, Health Insurance, PPO, Medicare, NetworX, Trizetto, Problem Analysis, Application..., Healthcare, Medicaid, Process Improvement, Call Centers, Data Analysis, Network Development, HIPAA, CPT, Insurance, Managed Care, Business Analysis, Claim, Employee Benefits, Healthcare Information..., Healthcare Management
Education
Auburn University 2000 — 2002
Bachelor's degree, Management of Information System
Auburn University, College of Business 2000 — 2002
BSBA, Management of Information Systems
Blue Cross Blue Shield of Tennessee July 2009 - Present
BlueCross BlueShield of Tennessee October 2007 - June 2009
BlueCross BlueShield of Tennessee July 2006 - October 2007
Skills
Claim, Insurance, Process Improvement, Health Insurance, Call Center, Customer Service, PeopleSoft, Coaching, Team Building, Healthcare, Microsoft Office, Project Management, HIPAA, Outlook, Microsoft Excel, Medicaid, Budgets, Analysis
Education
University of TN @ Chattanooga 1998 — 2002
Bachelor, Human Resource, General Business
Chattanooga State Community College 1998 — 2000
Associate of Science (AS), Business Administration and Management, General
Southeast Tennessee Area Agency on Aging and Disability October 2005 - Present
Blue Cross Blue Shield of Tennessee 1998 - 2005
United States Postal Service 1994 - 2000
Skills
Program Development, Nonprofits, Community Outreach, Program Evaluation, Volunteer Management, Community Development, Fundraising, Event Planning, Non-profits, Training, Leadership, Workshop Facilitation, Case Management, Team Building
Education
The University of Tennessee at Chattanooga 2001 — 2005
Bachelor of Science (B.S.), Psychology
Chattanooga State Community College
Associate of Science (A.S.), Registered Nursing/Registered Nurse
BlueCross BlueShield of Tennessee October 2014 - Present
Such A Time As This October 1995 - Present
Blue Cross Blue Shield of Tennessee December 2007 - October 2014
IAAP BCBST Corporate Chapter July 2011 - July 2013
BlueCross BlueShield of Tennessee October 2006 - December 2007
The X-1R Corporation 1999 - 2001
The X-1R Corporation 1999 - 2001
The X-1R Corporation 1999 - 2001
Skills
Outlook, Visio, PowerPoint, Event Planning, Customer Service, Certified..., Organizational..., Project Management, Nonprofits, Marketing, Account Management, Management, Process Improvement, Microsoft Office, Insurance, Training, Time Management, Leadership
Education
Belhaven College 2013 — 2016
Bachelor's degree in progress, Management
Daytona Beach Community College
Gordon Lee High School
Blue Cross Blue Shield of Tennessee June 2009 - Present
Southern Adventist University January 2008 - May 2008
Skills
JavaScript, C#, jQuery, HTML, CSS, java, Android, .NET, Web Design, Graphic Design, Photoshop, InDesign, Dreamweaver, Autonomy TeamSite, SQL Server, Illustrator, Flash Design, Systems Engineering, System Administration
Education
Southern Adventist University 2007 — 2011
Batchelors of Science - Computer Systems Administration, Computer science
Collegedale Academy
BlueCross BlueShield of Tennessee June 2013 - Present
Blue Cross Blue Shield of Tennessee January 2004 - June 2013
Skills
IIS, Windows Server, System Administration, WebSphere Application..., Integration, SharePoint, ITIL, SOA, XML, Troubleshooting, Visio, Citrix, Windows Server 2008, Netscaler, Load Balancing, Disaster Recovery, Enterprise Architecture, Software Documentation, Web Applications
Education
Tennessee State University 1999 — 2003
Bachelor's, Computer Science
Blue Cross Blue Shield of Tennessee December 1997 - Present
Education
Christian Brothers University
Accomplished, Accounting
WellCare Health Plans March 2015 - Present
WellCare October 2011 - Present
Ceridian (Military One Source) January 2011 - October 2011
CIGNA Healthcare February 2005 - December 2010
CIGNA Healthcare April 2000 - January 2005
Blue Cross Blue Shield of Tennessee April 1996 - March 2000
Army National Guard February 1991 - February 2000
Skills
Call Center, Performance Management, Employee Relations, Forecasting, Hiring, Call Centers, Human Resources, Customer Service, Interviews, Training, Employee Benefits, Operations Management, Management, Leadership, Coaching, Project Planning, Customer Satisfaction, Analysis, Process Improvement
Education
Liberty University 2006 — 2008
MBA
West Virginia University 1991 — 1995
Bachelor of Arts
AdvanceMed Corp December 2009 - Present
Blue Cross Blue Shield of Tennessee October 2006 - December 2009
Education
Tennessee State University 1980 — 1983
Associate of Science, Nursing
XL Health/Care Improvement Plus Baker CollegeAdjunct ProfessorJanuary 2009 - Present
Blue Cross Blue Shield of Tennessee February 1998 - May 2012
Skills
Quality, Strategic Planning, Population Health, Healthcare Management, Employee Wellness, Managed Care, Clinical Research, Medicaid, Healthcare, Health Insurance, Medicare, Quality Improvement, Utilization Management, Healthcare Information..., Health Policy, Nursing, Hospitals, HIPAA, EMR, Disease Management
Education
Union University 2010 — 2012
Doctor of Nursing Practice, Dnp
Nova Southeastern University
Doctor of Health Sciences, Doctor of Health Sciences
W.S. Badcock Corporation April 2015 - Present
W.S. Badcock Corporation July 2002 - April 2015
Various contracts June 1988 - July 2002
Blue Cross Blue Shield of Tennessee December 1992 - November 1994
Magic Chef July 1989 - April 1993
City of Chattanooga March 1981 - June 1988
Skills
SSIS, Technical Leadership, Java, Grails, SQL Server Management..., Microsoft SQL Server, SQL, SSRS, Bids, Windows Server, Inventory Management, Distribution Center..., Team Leadership, Troubleshooting, Team Building, Databases, Analysis Services, Database Design, Access, XML, EDI, Integration, T-SQL, COBOL, Unix, Software Documentation, Agile Methodologies, Data Warehousing, CICS
Education
Covenant College 1989 — 1990
Bachelor's degree, Organizational Management, 3.8
Chattanooga State Community College 1977 — 1980
Associate of Science (AS), Computer Programming, 3.4
Community Health Alliance 2014 - Present
Blue Cross Blue Shield of Tennessee 2000 - 2014
BlueCross BlueShield of Tennessee 2000 - 2014
RiverTrust Solutions Inc. 2009 - 2012
RiverTrust Solutions Inc. 2009 - 2012
RiverTrust Solutions Inc. 2009 - 2012
Skills
Employee Benefits, Leadership, Business Analysis, Medicare, Insurance, Health Insurance, Medicaid, Process Improvement, Customer Service, HIPAA, Visio, Healthcare, Team Building
Education
Kaplan University 2013 — 2015
Master of Science (M.Sc.), Psychology
The University of Tennessee at Chattanooga
Blue Cross Blue Shield of Tennessee October 1991 - Present
Skills
Health Underwriter, Payroll
Education
Ashford University 2010 — 2014
Psychology
Chattanooga State Community College 1988 — 1989
Blue Cross Blue Shield of Texas May 2015 - Present
Blue Cross Blue Shield of Tennessee October 2014 - Present
Shelby County Government September 2012 - January 2014
Shelby County Government May 2009 - September 2012
GE February 2007 - April 2009
Restoration House of East Tennessee, The June 2005 - January 2007
Skills
•Strong written and..., •Attention to detail..., •Proficient in..., •Excellent Data Entry..., •Medical Records..., •PTBMIS Proficient, •Excellent supervisory..., •HIPAA, •Able to effectively..., •Excellent listening..., Nutrition, Training, Community Outreach, Community Health, Healthcare, Customer Service, Team Leadership, Program Management, Data Entry, Teaching, Hospitals, Policy, Case Management, Public Health, Program Development, HIPAA
Education
Strayer University-Tennessee 2013 — 2015
Master of Business Administration (MBA), Project Management
The University of Memphis 2011 — 2012
Bachelor's of Professional Studies, Health Services/ Sociology
Southwest Tennessee Community College 2009 — 2011
Associate's degree, Medical Executive Assistant and Medical Secretary
Blue Cross Blue Shield of Tennessee 2008 - Present
University of Tennessee at Chattanooga 2002 - 2009
Skills
Data Analysis, Data Mining, Statistics, Statistical Modeling, Predictive Modeling, Predictive Analytics, Healthcare, Customer Service, Project Management
Education
Florida State University
Ph.D., Statistics
Eastern Washington University 1987 — 1989
Master of Science, Mathematics
Wheaton College 1977 — 1981
Bachelor of Science, Mathematics
Blue Cross Blue Shield of Tennessee December 1999 - Present
BlueCross BlueShield of Tennessee December 1999 - Present
Skills
Health Insurance, Auditing, Quality Improvement, HEDIS
Education
Baptist Memorial Hospital School of Nursing 1974 — 1977
RN
The University of Memphis
BSN