Carlson Rezidor Hotel Group
Industry: Hospitality company
DescriptionRezidor Hotel Group AB formerly Rezidor SAS Hospitality and SAS International Hotels, is a Swedish listed company and a hotel group. Originally founded by Scandinavian conglomerate SAS Group as a hotel in 1960, it became a listed company in 2006. Headquarters: City of Brussels, Belgium CEO: Federico J. González Parent organizations: Carlson Companies, Jinjiang International, Radisson Hospitality, Inc. Subsidiaries: Radisson Blu, Country Inns & Suites, Radisson Red,
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Carlson Rezidor Hotel Group Employees
Huntington's Disease Society of America November 2008 - Present
Alisco Records March 2011 - Present
ID Wholesaler August 2008 - January 2010
Unitron Hearing 2007 - 2007
Russell Herder November 2003 - May 2004
Carlson Rezidor Hotel Group June 2002 - August 2002
Carlson Rezidor Hotel Group June 2001 - August 2001
Skills
Marketing Strategy, SEO, Brand Development, Copywriting, Email Marketing, Facebook, Graphic Design, Blogging, Promoting, Online Marketing, Advertising, Event Planning
Education
Art Institute of Pittsburgh 2004 — 2007
Bachelor of Science, Advertising
Wayzata High School
AmericInn International, LLC 2014 - Present
Carlson Rezidor Hotel Group 2013 - 2014
Carlson Rezidor Hotel Group 2012 - 2013
Carlson Wagonlit Travel - Associate Division 1997 - 2011
Northwest Airlines 1987 - 1997
Skills
Strong Negotiator, Exceptional..., Dynamic Leader, Contract Management, P&L Management, Team Building, Hospitality, Airlines, Travel Management, Vendor Relations, Leisure Travel, Leadership, Contract Negotiation, Strategic Planning, Account Management, Customer Service, Sales, Business Travel, Franchising, Marketing, Operations Management, Pricing, Training, Hotels, Revenue Analysis, Management, Vendor Management, Customer Satisfaction, Negotiation, Business Development, Yield Management, Strategy, Incentives, Budgets, Online Travel, Cross-functional Team..., Forecasting, New Business Development, Hospitality Industry, Leisure, Incentive Travel, Call Centers
Education
University of Minnesota - Carlson School of Management 1990 — 1992
Masters of Business Administration, Concentration: Marketing, Logistics
Keio University 1992 — 1992
International Business
Minnesota State University, Mankato 1982 — 1987
Bachelor of Science, Business Administration
Courtyard by Marriott October 2014 - Present
Le Palais Art Hotel Prague January 2014 - September 2014
Le Palais Art Hotel Prague June 2013 - December 2013
Vienna International Hotelmanagement AG May 2012 - May 2013
Vienna International Hotelmanagement AG January 2010 - April 2012
Vienna International Hotelmanagement AG February 2009 - December 2009
Marriott International March 2008 - December 2008
Carlson Rezidor Hotel Group November 2006 - January 2007
Marriott International May 2006 - September 2006
Sofitel Luxury Hotels and Resorts July 2004 - September 2004
Skills
Revenue Analysis, Sales Management, Hotels, Hospitality Management, Hotel- und..., Gastgewerbe, Hotelgewerbe, Zimmerverwaltung, Tourismus, Eventmanagement, Resorts, Ertragsmanagement
Education
Modul University Vienna 2009 — 2011
MBA, Tourism Management
Stenden Hogeschool Leeuwarden 2007 — 2008
Bachelor, Hospitality Management
ITM - Insitute of Tourism & Management 2003 — 2005
Diploma, Tourism & Hospitality Management
Carlson Rezidor Hotel Group April 2015 - Present
Spanish Journeys March 2015 - July 2015
Absolute Travel February 2013 - February 2015
SUNY Maritime College June 2012 - August 2012
Monkey Business English Academy August 2010 - June 2012
Skills
English, Microsoft Excel, Social Networking, Microsoft Word, Mac OS, Microsoft Office, Teaching, International Relations, Microsoft Operating..., Sales, Leisure Travel, Travel Planning, Social Media, Event Planning, Spanish, Customer Service, PowerPoint
Education
Drexel University 2006 — 2010
Bachelor of Science, Psychology (Criminal Justice)
Quartz Hill
Carlson September 2010 - Present
Carlson Rezidor Hotel Group September 2010 - Present
Skills
Hospitality Industry, Hotel Management, Resorts, Hospitality, Hospitality Management, Revenue Analysis, Strategic Planning, Event Planning, Budgets, Hotels, Real Estate Development, Leadership, Luxury, Pre-opening, Food & Beverage
Education
Franklin College
Sling TV June 2015 - Present
Dish Network July 2013 - June 2015
Dish Network July 2013 - June 2015
Carlson School of Management, Funds Enterprise March 2012 - May 2013
Carlson School of Management August 2011 - May 2013
Carlson Rezidor Hotel Group June 2012 - August 2012
Parametric Clifton January 2008 - August 2011
3M August 2007 - January 2008
Skills
Financial Modeling, Financial Analysis, Equities, Investments, Valuation, Corporate Finance, Microsoft Excel, Financial Reporting, Finance, Accounting, Forecasting, PowerPoint, Tableau (Data..., Analysis, Competitive Analysis, Business Strategy, Strategy
Education
University of Minnesota - Carlson School of Management 2011 — 2013
MBA, Finance and Strategy
Macalester College 2003 — 2007
Bachelor of Arts, Economics
Carlson Rezidor Hotel Group October 2014 - Present
Russell Herder July 2014 - October 2014
Bluewater Inc. March 2014 - July 2014
Russ Reid Company February 2011 - February 2014
Elavon Financial Institution Solutions November 2008 - February 2011
Institute for Local Self-Reliance July 2007 - November 2008
Community Action Partnership of Suburban Hennepin 2006 - 2007
The Salvation Army 2004 - 2006
IKON Office Solutions 2004 - 2005
Skills
Fundraising, Editing, Copywriting, Marketing Communications, Marketing, Copy Editing, Newsletters, Sales, Social Media Marketing, Digital Marketing, Direct Mail, Advertising, Email Marketing, Integrated Marketing
Education
Minnesota State University, Moorhead 2000 — 2004
Mass Communications, Public Relations
Carlson Rezidor Hotel Group July 2013 - August 2013
Vivikes Norge September 2008 - July 2012
Bagorama August 2005 - August 2007
Skills
Social Media, Teamwork, Marketing Communications, Sales, Marketing, Social Media Marketing, Customer Service, Microsoft Office, Sales Management, English, Marketing Management, Business Strategy, Digital Marketing, Marketing Strategy, Strategic Planning, Microsoft Excel
Education
Golden Gate University 2014 — 2016
Master's Degree, Integrated Marketing Communications
Diablo Valley College 2012 — 2014
Business
Handelshøyskolen BI 2007 — 2010
Bachelor's degree, Marketing
Race Journal Online 2006 - Present
Werner Enterprises July 2014 - Present
Carlson Rezidor Hotel Group 2001 - 2014
Various 1993 - 2006
AT&T 1986 - 1990
Expressions by Carol 1983 - 1988
Skills
Journalism, Editorial, Editing, Copy Editing, Social Media, Digital Media, Publishing, Sales, Sales Process, Sales Presentations, Process Efficiency, Organizational..., Close Attention to..., Writing, Communication Skills, Oral & Written..., Portrait Photography, Event Photography, Web Content, Blogging, Press Releases, Media Relations
Education
Cerritos College 1982 — 1985
Associate of Arts (AA), Photography
Allianz Life September 2009 - Present
Carlson Rezidor Hotel Group March 2009 - September 2009
Axiom Marketing December 2006 - March 2009
Kroll Ontrack August 2003 - December 2006
Best Buy June 1998 - April 2003
Skills
Press Releases
Education
Gustavus Adolphus College 1994 — 1998
Bachelor of Arts (BA), Mass Communication/Media Studies
Digital River August 2014 - Present
Carlson Rezidor Hotel Group November 2013 - July 2014
Carlson Rezidor Hotel Group November 2010 - November 2013
Maritz Research July 2008 - December 2010
Maritz Research February 2007 - July 2008
Questar August 2006 - February 2007
Kaplan Test Prep and Admissions September 2005 - May 2006
Skills
Market Research, Marketing Strategy, PowerPoint, Budgeting, Advertising, Marketing Research, Project Management, Mobile Technology, Marketing Communications, Competitive Analysis, Email Marketing, Customer Engagement, Marketing, Analytics
Education
Iowa State University - College of Business 2002 — 2006
Bachelor's, Marketing
Maple Grove Senior High School
William Mitchell College of Law January 2015 - Present
Northern Tool + Equipment Sportsman's Guide TGW.com April 2014 - Present
Carlson July 2010 - December 2013
Carlson Rezidor Hotel Group September 2008 - July 2010
Carlson Hotels Worldwide 2004 - 2008
Carlson Companies 1998 - 2004
G&K Services 1997 - 1998
ARAMARK Refreshment Services 1996 - 1997
Skills
Contract Negotiation, Corporate Law, Legal Writing, Legal Research, Negotiation, Marketing Compliance, Employment Law, Licensing, Due Diligence, Trademarks, Privacy Law, Intellectual Property, Litigation
Education
William Mitchell College of Law 2004 — 2008
Doctor of Law (JD), Law
Concordia College 1992 — 1996
B.A. Business Administration and B.A. German
Institute of German Studies 1992 — 1993
Cornell University October 2014 - Present
Carlson Rezidor Hotel Group January 2008 - Present
American University of Paris October 2010 - September 2014
Cornell University 2002 - 2010
Cornell University 1998 - 2002
Purple Cactus, Inc. 1995 - 1998
Carlson Rezidor Hotel Group 1993 - 1995
Nordkapp Bryggen Hotel May 1992 - August 1992
SAS International Hotels (now Carlson Rezidor Hotel Group) 1989 - 1991
Radisson Blu Hotel Scandinavia Copehagen 1986 - 1988
Skills
International Education, Higher Education, Study Abroad Programs, Strategic Enrollment..., Student Recruiting, Leadership Development, Training Delivery, Enrollment Management, Higher Education..., University Recruitment, Academic Administration, Career Counseling, Educational Leadership, Strategic Leadership, Public Speaking, Teaching, Student Affairs, Curriculum Design, Academic Advising, Recruiting, Leadership, Training, Admissions, Admissions Counseling
Education
Cornell University 1991 — 1993
MPS - Master of Professional Studies, Hospitality Management with focus on finance, operations and international HR
University of Washington 1983 — 1986
Bachelor of Science (BS), International/Global Studies with minor in Business and Scandinavian Studies
Blair Housing Authority November 2014 - Present
infoUSA February 2011 - Present
Carlson Rezidor Hotel Group August 2008 - January 2011
Skills
Lead Generation, Sales Presentations, Sales, Salesforce.com, Email Marketing, Marketing, Sales Process, Online Advertising, Customer Service, CRM, B2B, Selling, Social Media, Digital Marketing, Account Management
Education
Metropolitan Community College 2009 — 2013
Post Consumer Brands 2015 - Present
Carlson Rezidor Hotel Group August 2010 - 2014
Carlson 2007 - 2010
ConAgra Foods 2004 - 2007
Sagebrush Corporation 2000 - 2004
Jostens, Inc. 1991 - 2000
KPMG 1988 - 1991
Skills
Finance, Financial Analysis, Budgets, Forecasting, Financial Reporting, Leadership, Process Improvement, Management, Auditing, Internal Controls, Mergers & Acquisitions, Strategic Planning, Financial Modeling, Professional Mentoring, Accounting, Strategic Financial..., Variance Analysis, Microsoft Excel, Hospitality, Cross-functional Team..., P&L, Leadership Development, Internal Audit, Risk Management, Change Management, P&L Management, Manufacturing, Sarbanes-Oxley Act, Due Diligence, Divestitures, Managerial Finance, Team Building, Franchising, Budgeting, Financial Planning
Education
Minnesota State University, Moorhead
Bachelor's Degree, Accounting, Summa cum Laude
Carlson Rezidor Hotel Group November 2011 - Present
Carlson Hotels Worldwide August 2009 - December 2011
Carlson Hotels Worldwide September 2008 - August 2009
Carlson Hotels Worldwide April 2006 - August 2008
Carlson Hotels Worldwide July 2004 - April 2006
Spherion June 2002 - July 2004
CTDI September 2001 - June 2002
C.H. Robinson Worldwide, Inc. 1997 - 2001
Education
College of Saint Benedict 1993 — 1997
BA, Communication & French
Mercy High School 1989 — 1993
Nicholas K. June 2015 - Present
Fashion Inc October 2013 - Present
Carlson Family Foundation January 2009 - Present
Visual Merchandising Club November 2013 - December 2014
Betsey Johnson January 2014 - October 2014
Council of Fashion Designers of America (CFDA) September 2014 - September 2014
Interfaith Outreach February 2013 - August 2014
Carlson Rezidor Hotel Group June 2013 - August 2013
Providence Academy January 2012 - January 2013
Providence Academy January 2012 - January 2013
Skills
Fashion Illustration, Fashion Design, Fashion, Creative Writing, Visual Merchandising, Press Releases, Apparel, Photoshop, Microsoft Word, PowerPoint, Styling, Adobe Creative Suite, InDesign, Illustrator, Sewing
Education
Marist College 2013 — 2017
Bachelor of Arts (B.A.), Fashion Design
Providence Academy 2001 — 2013
Carlson Rezidor Hotel Group May 2014 - Present
JW Marriott February 2011 - June 2011
Skills
SAS, Microsoft Office, Statistical Data..., Revenue Analysis, English, Chinese, MARSHA, R, Monte Carlo Simulation, Real Estate Investment...
Education
Purdue University 2011 — 2013
Master of Science (M.S.), Hospitality Administration/Management
Beijing International Studies University 2006 — 2010
Bachelor of Science (B.S.), Hospitality Administration/Management
Carlson Rezidor Hotel Group January 2015 - Present
Carlson Rezidor Hotel Group December 2013 - January 2015
SUPERVALU November 2010 - May 2013
SUPERVALU November 2008 - November 2010
SUPERVALU June 2007 - November 2008
3M December 2005 - May 2007
3M June 2003 - November 2005
3M March 2002 - June 2003
3M July 1999 - March 2002
Skills
Cross-functional Team..., Segmentation, Competitive Analysis, Forecasting, Retail, Pricing Strategy, Strategic Planning, Customer Insight, Product Development, Analytics, Marketing Strategy, Product Management, Strategy, Consumer Products, New Business Development, CRM, International Business, Income Statement, Product Launch, Brand Development, Competitive Intelligence, Market Research, B2B, Shopper Marketing, Marketing, Data Analysis, Brand Management, Process Improvement, Integrated Marketing, Sales, Leadership, Market Planning, Merchandising, Business Planning, Market Analysis, Direct Marketing, Marketing Management, Business Development, Product Marketing, Marketing Research, P&L Management, Mergers & Acquisitions, Management, Marketing Communications, Analysis, Six Sigma, Business Strategy, Business Analysis, Team Leadership, Budgets
Education
Georgetown University - The McDonough School of Business 1997 — 1999
Master of Business Administration (MBA)
Miami University 1988 — 1992
BA, Diplomacy and Foreign Affairs
Institute of American Universities, Aix-en-Provence, France 1991 — 1991
French
Manhattan Center Studios October 2013 - Present
Game Seven Marketing August 2014 - November 2014
Carlson Rezidor Hotel Group July 2013 - August 2013
Pace University May 2011 - December 2012
Caption Partners May 2012 - August 2012
Mulligan's Grill and Pub June 2010 - August 2010
Skills
French and English..., Research, Troubleshooting, PowerPoint, Microsoft Office, Analysis, Customer Service, Microsoft Excel, Microsoft Word, Data Analysis, Management, Teamwork, Social Media, Spanish, Public Speaking, Social Networking, Social Media Marketing
Education
CEFAM, Pace University 2009 — 2014
Bachelor's degree, Business/Managerial Economics
Florida International University 2009 — 2010
Political Science and Government
CEFAM Centre d'Études Franco-Américain de Management
Finance, General
Dematha High School
Carlson Rezidor Hotel Group May 2014 - Present
Wells Fargo September 2012 - June 2014
St. Cloud State University May 2013 - May 2014
TCF Bank February 2012 - September 2012
NewsPortalSite May 2010 - August 2011
Skills
Information Technology, Multi Tasking, Web Design, Web Development, Web Applications, Website Development, Database Design, Visual Basic, SharePoint, Databases, Visio, Microsoft Office, Microsoft Word, Leadership, Customer Service, Teamwork, PowerPoint, Microsoft Excel, Time Management, HTML, Programming, Windows, Access
Education
Saint Cloud State University - G.R. Herberger College of Business 2013 — 2015
Bachelor of Information Systems, Information Systems
Anoka Ramsey Community College 2012 — 2012
North Dakota State University 2011 — 2011
Management Information Systems, Management Information Systems, General
Carlson Rezidor Hotel Group January 2013 - Present
The Carlson Rezidor Hotel Group November 2011 - January 2013
THE MADISON HOTEL June 2010 - October 2011
JC'S GRILL HOUSE January 2008 - August 2010
WESTIN GOVERNOR MORRIS March 2010 - June 2010
NEWTON SWIM TEAM June 2009 - August 2009
TOWN OF NEWTON MUNICIPAL POOL June 2006 - August 2009
Skills
Hotels, Front Office, Banquets, Catering, Rooms Division, Sales, Restaurants, Leisure, Hospitality, Hospitality Industry, Hospitality Management, Tourism, Hotel Management
Education
Fairleigh Dickinson University 2009 — 2011
B.S., International Tourism, Restaurant, and Hotel Management
Sussex County Community College 2008 — 2009
A.S., Business Administration
FreeWheel May 2015 - Present
Three Pillars Recruiting January 2014 - May 2015
Three Pillars Recruiting November 2013 - January 2015
Carlson Rezidor Hotel Group March 2012 - September 2013
Hampton April 2011 - March 2012
Gymboree September 2010 - March 2011
Skills
Management, Customer Service, Time Management, Microsoft Office, Administrative..., Project Management, Sourcing, Outlook, PowerPoint, Auditing, Online Advertising, Full-life Cycle..., Process Scheduler, Sales Operations, Hospitality Management, Contract Management, Salesforce.com, Online Media, Sales
Education
Montclair State University 2009 — 2011
Bachelor of Business Administration (B.B.A.), Hospitality Administration/Management
Bergen Community College 2007 — 2009
Associate of Science (A.S.)
Macy's February 2015 - Present
Macy's June 2013 - February 2015
White House Black Market October 2010 - June 2013
Carlson Rezidor Hotel Group October 2012 - April 2013
Lil Bow Peep Creations November 2011 - September 2012
FASHION R LIMITED May 2011 - July 2011
Panera Bread September 2006 - May 2010
Skills
Fashion, Retail, Retail Buying, E-commerce, Apparel, Inventory Management, Marketing Strategy, Visual Merchandising, Merchandising, Styling, Trend Analysis, Trend Forecasting, Microsoft Excel, Textiles, Adobe Creative Suite
Education
University of Minnesota-Twin Cities 2010 — 2012
B.S. Retail Merchandising, Apparel, Graduated Summer 2012
North Central University 2009 — 2010
Business Admin & Psychology
Evangel University 2008 — 2009
Marketing
The Goodman Group October 2013 - June 2015
Tunheim Ace Panel June 2012 - September 2013
Carlson Rezidor Hotel Group 2010 - 2012
Carlson Hotels Worldwide 1992 - 2009
Embassy Suites 1985 - 1991
Brock Hotel Corporation 1984 - 1985
Granada Royale Hometels 1982 - 1984
Skills
Media Relations, Corporate Communications, Public Relations, Marketing Communications, Crisis Communications, Event Management, Social Media, Brand Development, Leadership, Newsletters, Event Planning, Reputation Management, Hospitality Industry, Hospitality, Blogging, Travel, Budgets, Press Releases, Strategic Planning, Management, B2B, Global Communications, Program Management, Community Development, Tourism, Hotels, Brand Management, Editing, Online Communications, Social Media Marketing, Communication Training, Franchising, RFP, Trade Shows, Charities, Publication Development, Executive Communications, RFI, Franchise Relations, Publications Development, Community Relations, Business Loyalty..., Loyalty Travel Programs, B2B Communications, Event Development, Twitter Strategies, Strategic Communications, Internal & External..., Communications Planning, Strategic Public...
Education
University of Minnesota - Carlson School of Management
Executive Leadership Program
California State University-Fullerton
Bachelor of Arts (B.A.), Communications and Public Relations
Lowell High School
Carlson Rezidor Hotel Group October 2014 - Present
Carlson, Inc March 2012 - October 2014
C.H. Robinson Worldwide, Inc. July 2011 - April 2012
C.H. Robinson Worldwide, Inc. July 2011 - March 2012
C.H. Robinson Worldwide, Inc. November 2009 - January 2011
C.H. Robinson Worldwide, Inc. May 2007 - November 2009
C.H. Robinson Worldwide, Inc. October 2004 - May 2007
Skills
Purchasing, Sourcing, Supply Chain, Supply Chain Management, Logistics, Supply Chain..., Inventory Management, Logistics Management, 3PL, Warehousing, Transportation, Strategic Sourcing, Forecasting, Transportation..., Sales
Education
Iowa State University 1999 — 2003
Bachelors of Science, English Major, Political Science Minor
Carlson Rezidor Hotel Group October 2012 - Present
Skills
InDesign Ninja, E-learning, Instructional Design, ADDIE, Gagne's nine events, Blooms Taxonomy, Wikimedia, E-Learning, InDesign, Events, Desktop Publishing, Consulting, Typography, Graphic Design, Localization, Adobe Creative Suite, Quality Assurance, Advertising, Adobe Acrobat, Training, Leadership, Editing
Education
The University of North Dakota 2009 — 2014
M.S., Instructional Design and Technology
Internship at ABS-CBN 2005 — 2005
Motion Graphics
Minnesota State University, Mankato 1999 — 2005
BFA, Graphic Design
Carlson Wagonlit Travel March 2014 - Present
Carlson Wagonlit Travel July 2013 - March 2014
Carlson Wagonlit Travel April 2012 - July 2013
Carlson Rezidor Hotel Group December 2011 - April 2012
Carlson Rezidor Hotel Group May 2011 - December 2011
Carlson March 2010 - April 2011
Carlson July 2009 - March 2010
Carlson Hotels June 2007 - July 2009
Carlson June 2006 - June 2007
Skills
Forecasting, Financial Reporting, Financial Analysis, Financial Modeling, Budget, Revenue Analysis, Hospitality, Yield Management, Hotels, Competitive Analysis, Accounting, Hospitality Industry, Long Range Planning, Strategic Financial..., Budgets, Variance Analysis, Leadership, Strategy, Business Strategy, Financial Forecasting, Management, ERP, Project Management, Strategic Partnerships, Supplier Negotiation, Supplier Performance
Education
University of St. Thomas - Opus College of Business 2012 — 2015
MBA, Finance and Entrepreneurship
University of Minnesota - Carlson School of Management 2003 — 2007
BSB, Finance, Accounting, Marketing
Copenhagen Business School 2006 — 2006
Marriott International June 2014 - Present
Carlson Rezidor Hotel Group April 2011 - Present
InterContinental Hotels Group (IHG) July 2010 - April 2011
Ramada Plaza Minneapolis March 2010 - July 2010
Mystic Lake Casino Hotel 2008 - 2009
Omni Air International (OAI) May 2007 - September 2007
Skills
Catering, Hotels, Weddings, Sales, Project Planning, Meeting Planning, Hospitality Industry, Hospitality, Hospitality Management, Event Management, Food & Beverage, Revenue Analysis, Banquets, Trade Shows, Tourism, Marketing Strategy, Event Planning, Wedding Planning, Marketing
Education
Southwest Minnesota State University 2009 — 2010
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Minnesota State University, Mankato 2004 — 2006
Bachelor of Science, Business Administration
Homewood Suites by Hilton September 2015 - Present
Toronto Congress Centre October 2014 - July 2015
Alt Hotel Toronto Airport February 2013 - October 2014
Carlson Rezidor Hotel Group May 2008 - January 2013
Westmont Hospitality Group May 2008 - January 2013
Westmont Hospitality Group May 2008 - March 2009
Downsview Chrysler 2006 - 2007
Financialinx 2002 - 2006
Toyota Credit Canada 2000 - March 2002
Skills
Hotels, Revenue Analysis, Hospitality, Hospitality Industry, Customer Satisfaction, Sales, Leadership, Management, Marketing, Sales Management, Time Management, Negotiation, New Business Development, Customer Service, Event Management, Hospitality Management, Trade Shows, Event Planning, Teamwork, Selling, Food & Beverage, Tourism, Yield Management, Email Marketing, Hotel Management, Meeting Planning, Resorts, Banquets
Education
Georgian College 2006 — 2007
Automotive
Hampshire Hotels Management LLC/Debut Hotel Group May 2014 - Present
Carlson Rezidor Hotel Group 1997 - 2013
Arthur Andersen 1994 - 1997
HRMC, GmbH 1990 - 1993
Laventhol & Horwath LLP 1984 - 1990
Skills
Resorts, Hotels, Tourism, Hospitality, Management, Restaurants, Leadership, Leisure, Strategy, Business Strategy, Real Estate Development, Start-ups, Real Estate, Market Research, Financial Analysis, Revenue Analysis, Hospitality Industry, Asset Management, Hotel Management
Education
Cornell University 1980 — 1983
Bachelor of Science (BS), Hotel Administration
Prime Therapeutics June 2014 - Present
Carlson Rezidor Hotel Group June 2010 - October 2013
Carlson Rezidor Hotel Group September 2005 - June 2010
Carlson Rezidor Hotel Group January 2000 - August 2005
Skills
Hospitality, Hotels, Revenue Growth..., Guest Service Management, Hospitality Management, Revenue Analysis, Hospitality Industry, Meeting Planning, Customer Service, Business Travel, Pricing, Budgets, Purchasing, Negotiation, Front Office, Contract Negotiation, Tourism, Food & Beverage, Hotel Management, Resorts, Revenue Forecasting, Event Management, Yield Management, Menu Development, Training, Event Planning, Time Management, Inventory Management, Lodging, RFP, Pricing Strategy, Customer Satisfaction, Account Management, Profit Maximization, Operations Management, Catering, Leisure, Restaurants, Trade Shows, Pre-opening, Income Statement, Situational Leadership, Sales
Education
Cardinal Stritch University
Northeast Metro Technical Institute
Legal Secretary Certificate, Legal Assistant/Paralegal
White Lodging Services July 2015 - Present
Self Employed June 2010 - Present
White Lodging Services February 2006 - Present
White Lodging Services June 2014 - July 2015
White Lodging Services April 2011 - June 2014
Radisson April 2011 - June 2014
Carlson Rezidor Hotel Group April 2011 - June 2014
White Lodging Services January 2009 - February 2011
White Lodging Services February 2007 - January 2009
White Lodging Services February 2006 - February 2007
Skills
Social Media Marketing, Conflict Resolution, Employment..., Human Relations, Training & Development, Presentation Coaching, Public Speaking, Speaking Engagements, Food & Beverage, Employee Relations, Hotels, Hospitality, People Skills, Employee Training, Employment Law, Human Resources, Customer Service, Banquets, Training, Hiring, HR Policies, Restaurants, Customer Satisfaction, Leadership, Payroll, Hospitality Management, Hospitality Industry, Coaching, Time Management, Management, Resorts, Marketing, Onboarding, Hotel Management, Rooms Division, Front Office
Education
Indiana University-Northwest 2007 — 2009
Masters, Business Administration
Indiana University-Northwest 2001 — 2005
Bachelors of Science, Business Administration
Carlson Rezidor Hotel Group December 2013 - Present
Carlson Hotels Worldwide March 2009 - Present
Carlson Hotels Worldwide December 2006 - March 2009
Carlson Hotels Worldwide January 2005 - December 2006
Carlson Hotels Worldwide 2004 - 2005
Skills
Yield Management, Online Marketing, Hospitality Industry, Hotels, Hospitality, Program Management, Project Management, Revenue Analysis, Customer Service, Leadership, Front Office, Hospitality Management, E-commerce, Training, Restaurants, Management, Forecasting, Property Management..., Resorts, Strategic Planning, Pricing, Business Travel, Hotel Management, Time Management, Rooms Division, Online Travel, Team Management, Pre-opening
Education
Bellevue University 2004 — 2008
Bachelor of Science, Business Management
Carlson Rezidor Hotel Group February 2013 - Present
Wyndham Hotel Group September 2010 - February 2013
Larkspur Hotels & Restaurants December 2007 - September 2010
Sol Melia Hotels & Resorts October 1999 - July 2007
Skills
Online Marketing, Hospitality, Social Media Marketing, Email Marketing, Direct Marketing, Marketing Communications, E-commerce, Integrated Marketing, Brand Development, Marketing, Hotels, SEO, Marketing Strategy, Advertising
Education
Florida International University 1995 — 2000
BA, Communication
Carlson Rezidor Hotel Group July 2007 - August 2015
Hospitality Lodging Investors, LP July 2007 - May 2013
Country Inn & Suites by Carlson July 2007 - July 2008
Historic Gettysburg Hotel March 2004 - January 2007
Historic Hopkins Inn, EST. 1911 February 2007 - 2007
Skills
Hotels, Marketing, Hospitality, Hotel Management, Hospitality Industry, Social Media Marketing, Event Management, Sales Management, Hospitality Management, Customer Service, Trade Shows, Tourism, Public Relations, Marketing Strategy, Yield Management, Market Planning, Revenue Analysis, Sales, Event Planning, Food, Customer Satisfaction, Restaurants, Resorts
Education
Cornell University 2005 — 2006
Master's Certificate
Lynchburg College 2003 — 2005
Gettysburg Area High School 1999 — 2003
Carlson March 2014 - Present
Carlson Rezidor Hotel Group January 2012 - Present
Carlson Companies, Inc. September 2010 - December 2011
Minnetonka Public Schools March 2010 - October 2010
Travel Leaders Corporate, LLC January 2008 - September 2009
Mississippi River Parkway Commission 2000 - 2008
Carlson Companies (Carlson Wagonlit Travel) 1989 - 2008
Honeywell Inc. - Aerospace & Defense Communications 1984 - 1988
Skills
Community Relations, Internal Communications, Writing, Promotions, Newsletters, Tourism, Event Planning, Editing, Community Development, Management, Copywriting, Marketing, Marketing Communications, Public Relations, Event Management
Education
Augsburg College
BA, Psychology & Communications
Osseo High School, Osseo MN
Carlson Rezidor Hotel Group October 2014 - Present
Carlson Rezidor Hotel Group June 2011 - October 2014
Westmont Hospitality Group May 2004 - June 2011
Radisson Hotel Kitchener Waterloo April 2000 - May 2004
Four Points by Sheraton Kitchener Waterloo August 1997 - April 2000
Skills
New Business Development, Hotels, Hospitality, Sales, Travel Management, Catering, Tourism, Sales Management, Hotel Management, Hospitality Management, Leadership, Budgets, Negotiation, Event Planning, Hospitality Industry, Yield Management, Resorts, Revenue Analysis, Food & Beverage
Education
Conestoga College 1989 — 1992
Diploma, Communication, BRT
Carlson Rezidor Hotel Group December 2011 - Present
Carlson Hotels Worldwide January 2011 - January 2012
Knightsbridge Partners March 2008 - January 2011
InterContinental Hotels Group April 2005 - July 2007
Raffles Hotels & Resorts May 2002 - May 2005
Swissotel January 2000 - May 2002
Marbella Club Hotel 1997 - 2000
Education
Boston University 1990 — 1994
BS, Hospitality Management
Carlson Rezidor Hotel Group May 2009 - Present
Crowne Plaza Atlanta Airport May 2005 - April 2009
Skills
Microsoft Excel, Microsoft Office, Microsoft Word, Photoshop, Public Speaking, Strategic Planning, Budgets, Editing, Team Building, Project Management, Event Planning
Education
Howard University 1988 — 1993
Bachelor of Arts (B.A.), Sociology
Carlson Rezidor Hotel Group August 2014 - Present
Carlson November 2012 - August 2014
Marriott International, Inc October 2011 - November 2012
AM Retail Group - Wilson's Leather Outlet November 2009 - October 2011
AM Retail Group – Wilson’s Leather Outlets November 2009 - October 2011
Limited Brands - Victoria's October 2006 - June 2009
Limited October 2006 - June 2009
Japs-Olson Company June 2005 - August 2006
Skills
Customer Service, Store Management, Time Management, Microsoft Excel, Process Scheduler, Inventory Control, Outlook, Inventory Management, Teamwork, Spreadsheets, Microsoft Office, Leadership, Microsoft Word, Inventory, PowerPoint, Data Entry, Payroll, Profit, Budgets, Sales, Recruiting
Education
Minnesota School of Business 2006 — 2010
Bachelor of Science, Accounting
Carlson Rezidor Hotel Group January 2015 - Present
Carlson March 2005 - January 2015
Carlson Rezidor Hotel Group December 1998 - March 2005
Union Pacific Railroad April 1997 - December 1998
Radisson January 1997 - April 1997
Radisson February 1995 - January 1997
Radisson June 1993 - February 1995
Skills
Disaster Recovery, Database Design, Relational Databases, Database Administration, Information Security, Information Management, Software Development, IT Management, Enterprise Architecture, Data Warehousing, Business Intelligence, MySQL, PostgreSQL, Microsoft SQL Server, J2EE Application..., Java, C#, Apache, Tomcat, Glassfish, SQL, Oracle, SDLC, ITIL, Data Modeling, Active Directory, Business Analysis, ETL, IT Strategy, Vendor Management, Databases, Unix, SharePoint, Visio, Requirements Analysis, SOA, IT Operations, System Administration, Visual Basic, Oracle RAC, Weblogic, Tableau, Java Enterprise Edition, RMAN, Solaris, Erwin, PCI DSS, High Availability
Education
Iowa State University 2012 — 2016
Master of Engineering (M.Eng.), Computer Engineering
Bellevue University 2008 — 2012
Master of Science (MS), Management Information Systems (MIS)
Bellevue University 2002 — 2008
Bachelor of Science (BS), Management Information Systems (MIS)
Metropolitan Community College 1994 — 1998
Information Technology
Spartan College of Aeronautics and Technology 1991 — 1992
Airframe Mechanics and Aircraft Maintenance Technology/Technician
Carlson Rezidor Hotel Group March 2013 - Present
Beau's Properties January 2008 - Present
Hilton Park Place - Interstate Hotels & Resorts May 2012 - December 2013
Ecumen October 2012 - March 2013
Crystal Lake Golf MN June 2011 - January 2013
Bremer Bank October 2011 - December 2011
Wells Fargo June 2004 - May 2008
US Bank September 2001 - May 2004
Wells Fargo August 1998 - September 2001
AT&T January 1992 - January 1998
Skills
Banking, Sales, Sales Management, Team Building, Employee Relations, Leadership Development, Strategic Planning, Contract Negotiation, Customer Service, Negotiation, Public Speaking, Team Leadership
Education
Dakota County Technical College 2012 — 2012
Certified Nursing Assistant, Home Health Aide/Home Attendant
Western Wisconsin Technical College 1984 — 1986
Associate, Business Management
University of Minnesota-Duluth 1983 — 1984
Courses towards a BA Degree
Carlson Rezidor Hotel Group June 2012 - Present
Hilton Worldwide January 2011 - February 2012
Delta Air Lines April 2000 - March 2010
Northwest Airlines September 1998 - March 2000
Northwest Airlines September 1986 - April 1998
Skills
Word, Excel, Yield Management, Revenue Management, Inventory Management, Problem Solving, Revenue Analysis, Pricing Strategy, Airlines, Forecasting, Hotels, Analysis, Pricing, Pricing Analysis, Budgets, Hotel Management, Contract Negotiation, Negotiation, Marketing Strategy, Process Improvement, Market Analysis, Customer Service, Event Planning, Revenue Forecasting, Leadership, Microsoft Excel, Microsoft Word, Process Scheduler, Data Analysis, Relationship Management, Sabre, Hospitality, Operations Management
Education
Inver Hills Community College
General Studies One Year
University of Minnesota-Twin Cities
Business classes One Year
Carlson Rezidor Hotel Group May 2009 - Present
VisionMaker August 1999 - November 2009
Primera, Inc. November 1999 - May 2009
Cuningham Group July 1995 - October 1998
Skills
Hospitality, Architecture, Strategic Planning, Project Management, Design Management, Branding Experience, Resorts, Hotels, Submittals, Food & Beverage, Interior Design, Management, Restaurants, Hospitality Industry, FF&E, Project Planning, Renovation, Mixed-use, Architectures
Education
California Polytechnic State University-San Luis Obispo
Bachelor of Architecture, Architecture
Surgery Group June 2015 - August 2015
Premier Catering & Event Planning September 2011 - June 2015
Macy's June 2014 - August 2014
Carlson Rezidor Hotel Group November 2012 - January 2013
Jake's City Grille January 2012 - March 2012
Skills
Customer Service, Teamwork, Social Media, Time Management, Social Networking, PowerPoint, Microsoft Excel, Microsoft Word, Keynote
Education
University of Iowa 2014 — 2017
Bachelor's Degree, Marketing
Indiana University Bloomington 2013 — 2014
Apparel Merchandising, Marketing
Wayzata High School 2009 — 2013
Expedia, Inc. October 2014 - Present
Hilton Worldwide March 2013 - June 2014
Carlson Rezidor Hotel Group March 2011 - March 2013
Delta Air Lines November 2008 - November 2009
Northwest Airlines October 2007 - October 2008
Northwest Airlines March 2004 - September 2007
Northwest Airlines March 2000 - February 2004
Northwest Airlines August 1992 - February 2000
Skills
Cross-functional Team..., Budgets, Commercial Aviation, Team Building, Analytics, Contract Negotiation, Change Management, Leadership, Mergers, Segmentation, Team Leadership, Business Planning, Vendor Management, Negotiation, Program Management, Management, Strategy, Finance, Sales, Strategic Planning, Mergers & Acquisitions, Customer Satisfaction, Pricing, International Business, Marketing, CRM, Strategic Partnerships
Education
Northwestern University - Kellogg School of Management 1990 — 1992
Masters of Management, marketing and finance
Macalester College 1984 — 1987
Bachelor of Arts, Mathematics
Carlson Rezidor Hotel Group June 1996 - Present
Renaissance Hotels International 1986 - 1995
Skills
Real Estate Development, Hospitality Industry, Financial Analysis, Contract Negotiation, International Relations, Hotel Asset Management, Hotel Management, Negotiation, Hotels, Strategic Planning, Hospitality, Revenue Analysis, Marketing, Business Development, Management, Budgets, Resorts, Real Estate, Tourism, Restaurant Management, Front Office, Leisure, Menu Development, Cost Control, Rooms Division, Business Planning, Fine Dining, Property Management..., Forecasting, Mergers & Acquisitions, Hospitality Management
Education
Arizona State University 1980 — 1982
MBA, Finance
Université Toulouse 1 Capitole 1975 — 1979
Master & DEA, Economics
Carlson Wagonlit Travel July 2013 - Present
Rachel Scholer 2010 - Present
Carlson Rezidor Hotel Group January 2012 - July 2013
Carlson Rezidor Hotel Group September 2006 - February 2012
Skills
Avaya, PowerPoint, PeopleSoft, Microsoft Office, Process Improvement, Data Analysis, Workforce Management, Microsoft Excel, Forecasting, Call Centers, IEX Total View, Kana, IEX, Excel, SharePoint, Problem Solving, Reporting & Analysis, Visual Arts, Strategic Planning, Employee Training, Knowledge Sharing, Customer Service, Coaching, Sales, Customer Satisfaction, Project Planning, Analysis, Leadership, Avaya Technologies
Education
Metropolitan Community College 2005 — 2011
Associate of Science (AS), General Studies
Benson High School 2000 — 2004
High School
Carlson Rezidor Hotel Group July 2014 - Present
Carlson Rezidor Hotel Group September 2012 - July 2014
Carlson May 2011 - September 2012
Red Roof Inns June 2010 - August 2010
Country Inns & Suites By Carlson December 2008 - August 2010
Carlson June 2009 - September 2009
Skills
Hospitality, Hospitality Management, Hotels, Revenue Analysis, Resorts, Management, Restaurants, Time Management, Marketing, Customer Service, Sales, Food & Beverage, Accounting, Hospitality Industry, Restaurant Management, Hotel Management, Budgets, Property Management..., Front Office
Education
The Ohio State University Fisher College of Business 2006 — 2011
BSBA, Finance Minor: Economics
The Ohio State University - College of Education and Human Ecology 2006 — 2011
BA, Hospitality Management
HKUST Business School 2010 — 2010
Finance
Semester at Sea (University of Virginia) 2008 — 2008
Global and Comparative Studies
Carlson Rezidor Hotel Group April 2012 - Present
Carlson Rezidor Hotel Group August 2010 - April 2012
Carlson Rezidor Hotel Group October 2006 - August 2010
Carlson Rezidor Hotel Group December 2005 - October 2006
Carlson Rezidor Hotel Group June 2005 - December 2005
Skills
Customer Service, Hospitality, Hospitality Industry, Microsoft Office, Team Leadership, Facebook, Customer Satisfaction, Twitter, Yelp, Coaching, Loyalty Programs, Restaurants, Social Media, Hootsuite, Hotels, Hospitality Management
Education
University of Nebraska at Omaha 2004 — 2005
General Studies
Metropolitan Community College 2001 — 2004
Associate of Arts (A.A.)
Westside High School
Graduated with Diploma
Carlson Rezidor Hotel Group April 2015 - Present
Union Pacific Railroad September 2011 - April 2015
Carlson Hotels September 2007 - September 2011
Carlson Hotels September 2003 - September 2007
Carlson Hotels April 2000 - September 2003
Skills
Business Analysis, Software Documentation, Process Improvement, Project Management, Change Management, Visio, Team Leadership, Microsoft Office
Education
Bellevue University 2009 — 2012
Bachelor of Arts (BA), Communication Arts
Spencer College of Business 1990 — 1991
Associate of Arts and Sciences (AAS), Travel and Tourism
Mutual of Omaha May 2013 - Present
Carlson Rezidor Hotel Group July 2012 - April 2013
West Asset Management May 2009 - July 2012
Blue Cross and Blue Shield of Nebraska June 2008 - December 2008
Citizens Bank April 2007 - May 2008
Morgan Stanley June 2006 - January 2007
Skills
Business Analysis, Requirements Analysis, SDLC, Requirements Gathering, Analysis, SQL, Systems Analysis, Use Case, Agile Methodologies, User acceptance testing, Business Requirement...
Education
LIU Post 2003 — 2005
Master of Science, Information Systems
University of Central Oklahoma 1999 — 2002
Bachelor of Science, Computer Science
Carlson Rezidor Hotel Group November 2014 - July 2015
Country Inns & Suites By Carlson January 2009 - November 2014
RHW Hotels, Inc. June 2008 - January 2009
Carlson Hotels Worldwide June 2005 - June 2008
Carlson Companies January 2005 - June 2005
Carlson Hospitality Worldwide April 2002 - January 2005
Carlson Hospitality Worldwide July 2000 - April 2002
Carlson Hospitality Worldwide June 1999 - July 2000
Skills
Hospitality, Hotels, Revenue Analysis, Hotel Management, Hospitality Industry, Yield Management, Hospitality Management, Account Management, Team Leadership, Property Management..., Rooms Division, Restaurants, Pre-opening, Meeting Planning, Budgets, Front Office, Leadership, Customer Satisfaction, Resorts, Sales, Food & Beverage, Business Travel, Tourism, Leisure, Sales Management, Catering, Contract Negotiation, Banquets, Continuous Improvement, Property Management, Public Relations, Management, Training, Recruiting
Education
Minnesota State University, Moorhead
Hotel/Motel/Restaurant Management Coursework
Tabor College
Bachelor of Science (B.S.), Business Administration
Crossroads Hospitality Inc. April 2012 - Present
Carlson Rezidor Hotel Group June 2011 - March 2012
Carlson Hotels Worldwide April 2005 - June 2011
Carlson Hotels Group December 2001 - April 2005
Adams Mark Hotels 1998 - 2001
Doubletree Hotel Philadelphia December 1993 - April 1998
Caesars - Atlantic City Hotel & Cassino June 1988 - November 1993
Skills
Highly Adaptable, Ethics of the Highest..., Guest Driven, Hospitality Industry, Hotels, Hotel Management, Hospitality Management, Hospitality, Restaurants, Revenue Analysis, Resorts, Pre-opening, Tourism, Food & Beverage, Yield Management, Forecasting, Catering, Banquets, Budget, Account Management, Meeting Planning, Front Office, New Business Development, Budgets, Leadership, Leisure, Sales, Customer Satisfaction, Training, Restaurant Management, Rooms Division, Hotel Booking, Management, Event Management, Property Management..., Customer Service, Marketing, Sales Management
Education
University of Leeds, England 1985 — 1986
Certificate of Achievement, Culinary Arts
Bucks County Community College 1982 — 1986
AA, Hospitality Travel & Tourism
Abraham Lincoln HS; Philadelphia, PA
Academic Enrichment, College/University Preparatory and Advanced High School/Secondary Diploma Program
Carlson Rezidor Hotel Group July 2011 - Present
Northwest Airlines September 1999 - February 2009
Northwest Airlines January 1995 - September 1999
Northwest Airlines February 1992 - January 1995
Northwest Airlines June 1987 - February 1992
Education
University of Minnesota - Carlson School of Management 1980 — 1982
MBA, Accounting and Finance
Minnesota State University, Mankato
Bachelor of Science, Home Economics
Wells Fargo Securities May 2014 - August 2014
Changemaker Capital Partners January 2014 - May 2014
Carlson Rezidor Hotel Group August 2012 - July 2013
Carlson October 2010 - August 2012
ADC June 2010 - October 2010
Deloitte September 2009 - June 2010
Deloitte September 2008 - August 2009
Deloitte September 2007 - September 2008
Skills
Sarbanes-Oxley Act, Financial Reporting, Internal Audit, Internal Controls, US GAAP, Financial Analysis, Financial Accounting, Accounting, Financial Modeling, Corporate Finance, Mentoring, Staff Development
Education
Duke University - The Fuqua School of Business 2013 — 2015
Master of Business Administration (M.B.A.), Finance
University of Minnesota - Carlson School of Management 2003 — 2007
B.S.B, Accounting, Finance, and Entrepreneurial Management
GE Capital June 2015 - Present
GE Capital July 2014 - June 2015
Carlson Rezidor Hotel Group May 2013 - July 2013
Merrill Lynch January 2013 - May 2013
Northwestern Mutual May 2011 - September 2011
Skills
Microsoft Office, Sales, Public Speaking, Leadership, Teamwork, Financial Analysis, Data Analysis, Salesforce.com
Education
Boston University Questrom School of Business 2011 — 2014
Bachelor of Science (B.S.), Business Administration; Concentration in Finance, Minor in Hospitality Administration
American School in London 2009 — 2010
Carlson Rezidor Hotel Group Sales CoordinatorCarlson Rezidor Hotel GroupFebruary 2015 - Present
Skills
Customer Service, Hospitality, Hotels, Sales, Hospitality Industry, Hospitality Management, Hotel Management, Food & Beverage, Management, Microsoft Office
Education
International Academy of Design and Technology-Chicago 2002 — 2005
Bachelor’s Degree, Merchandising Management
Westside High School 1996 — 2000
Carlson Rezidor Hotel Group May 2015 - Present
Carlson Rezidor Hotel Group January 2013 - May 2015
The Body Holiday - Saint Lucia January 2011 - December 2012
Macdonald Hotels July 2009 - October 2010
De Vere Hotels April 2007 - June 2009
Skills
Project Management, Resorts, Hospitality Industry, Hotels, Hotel Management, Hospitality Management, Golf, Menu Development, Front Office, Hotel Booking, Revenue Analysis, Hospitality, Restaurant Management, Banquets, Wine, Tourism, Food & Beverage, Restaurants, Leisure, Pre-opening, Fine Dining, Yield Management, Spa, Cooking, Catering, Opening Hotels, Cost Control, Cuisine, Micros, Rooms Division, Pre-opening experience, Property Management..., Culinary Skills, Rooms Division..., Banquet Operations, Guest Service Management, MICROS, Event Management, Management, Sales, Customer Service, Leadership
Education
American Hotel & Motel Association 1993 — 1995
Management Diploma, Hotel Operations Diploma
Durban Institute of Technology 1993 — 1995
Bachelor's degree, Hotel Management Degree
Carlson Rezidor Hotel Group April 2015 - June 2015
SC Capital Partners Pte Ltd (A Manager of RECAP Funds) /Royal Phuket Yacht Club , Manathai Khao Lak December 2013 - March 2015
Heritage Line / Others November 2012 - December 2013
Nusa Dua Beach Hotel & Spa December 2006 - June 2012
Cheeca Lodge & Spa March 2006 - November 2006
Dolphin Bay Hotel and residences July 2005 - April 2006
Executive Search International March 2004 - July 2005
Elegant Hotels - Tamarind Cove and Turtle Beach Resorts December 2001 - January 2004
Robinson Select Athenee Palace October 2000 - December 2001
The Leela Palaces & Resorts September 1998 - August 2000
Skills
Hotel Management, Resorts, Pre-opening, Hospitality Management, Hospitality Industry, Restaurants, Hotels, Hospitality, Revenue Analysis, Food & Beverage, OnQ, Boutique Hotels, F&B Operations, Hotel Administration, Hospitality Consulting, Recruiting, Hotel Booking, Menu Engineering, Recipes, Customer Satisfaction, Cuisine, Budgets, Restaurant Management, Food Cost Analysis, Menu Costing, Opera, Food, New Restaurant Openings, Front Office, Tourism, Leisure, Fine Dining, Food Cost Management, Concierge Services, Guest Recovery, Customer Service, Pre-opening experience, Cost Control, Convention Services, Culinary Skills, Events, Casino, Lodging, Food Service, Rooms Division, Banquet Operations, Menu Development, Income Statement, Management, Yield Management
Education
Cornell University 1984 — 1984
Summer Management Course, HR, F&B Control, General Managemnet
Swiss Hotel School of Lucern 1980 — 1983
BA Hotel Tourism and Administration/ Diploma Swiss Hotel School Lucerne, Hotel Administration and Tourism
Swiss Hotel School of Lucerne 1980 — 1982
Diploma, Hotel Management
Carlson Rezidor Hotel Group October 2014 - Present
Carlson Rezidor Hotel Group February 2013 - October 2014
Skills
Hospitality Industry, Hotel Management, Front Office, Hospitality Management, Hotels, Rooms Division
Education
Eastern Florida State College
Dusit International February 2015 - Present
Hotel Indigo May 2014 - January 2015
Propertist Co., Ltd. November 2013 - April 2014
Centara Hotels & Resorts May 2012 - June 2013
SONG SAA Private Island September 2011 - December 2011
Courtyard by Marriott Hua Hin September 2010 - September 2011
Carlson Rezidor Hotel Group May 2009 - April 2010
Oakwood Worldwide December 2008 - May 2009
Qimonda August 2006 - October 2008
Brooks Automation 2005 - 2006
Skills
Pre-opening, Electrical, Energy Management, Resorts, Preventive Maintenance, Electricians, Project Planning, Engineering, Automation, Hotels, Facilities Management, Management, Budgets, Leadership, Pre-opening experience, Project Management, Customer Satisfaction, Hospitality, Purchasing, Manufacturing
Education
King Mongkut's Institute of Technology Ladkrabang 1976 — 1978
BS, Electrical Engineering
Patterson Companies, Inc. July 2015 - Present
Indigo Design MN February 2015 - Present
Carlson Rezidor Hotel Group May 2015 - July 2015
Multisource Mfg, Burnsville, MN December 2014 - April 2015
Five Star Professional July 2007 - December 2014
Michaels Stores, Inc. June 2005 - July 2007
Skills
Excellent verbal and..., Communication Skills -..., Adobe Photoshop,..., Photo retouching,..., Photography, Time Management, Project Planning, Graphics, Budgets, Adobe Creative Suite, Advertising, Brochures, Customer Service, Drawing, Graphic Design, Layout, Logo Design, Magazines, Marketing, Marketing Communications, Photoshop, Sales, Social Media, Social Media Marketing
Education
Dakota County Technical College 2009 — 2011
AAS, Graphic Design
Dakota County Technical College 2007 — 2009
AAS, Photography
University of Minnesota-Duluth 2006 — 2006
Exercise and Sport Science
Inver Hills Community College 2005 — 2006
Generals
Carlson Rezidor Hotel Group September 2010 - Present
Carlson Hotels Worldwide September 2010 - Present
Millennium Biltmore Hotel August 2005 - August 2010
Westin Bonavenure Hotel September 2003 - August 2005
Regal Biltmore Hotel March 2000 - September 2003
Omni Hotels July 1997 - February 2000
Skills
Yield Management, Hotels, Hospitality Management, Hotel Management, Hospitality, Revenue Analysis, Pre-opening, Sales Management, Front Office, Food & Beverage, Catering, Meeting Planning, Tourism, Resorts, Rooms Division, Sales, Management, Opening Hotels, Convention Services
Education
California State Polytechnic University-Pomona 1993 — 1997
Hotel and Restaurant Management
The Waters Senior Living October 2013 - Present
Carlson Rezidor Hotel Group 2010 - November 2013
Pepper Hamilton LLP March 2010 - July 2010
Locke Lord Bissell & Liddell LLP September 2007 - March 2010
Pepper Hamilton LLP May 2005 - September 2007
Education
Davidson College 2001 — 2005
Bachelor of Arts, Political Science
Davidson College 2001 — 2005
Bachelor of Science (B.S.), Political Science
Berkshire Hathaway Homestate Companies November 2014 - Present
GameStop October 2010 - June 2015
American Title, Inc. September 2013 - November 2014
West Business Solutions February 2013 - September 2013
Carlson Rezidor Hotel Group February 2012 - February 2013
Skills
Customer Service, Retail, Cashiering, Retail Category..., Team Building, Customer Retention, Employee Training
Education
Metropolitan Community College
Associate of Science (AS), Business Administration and Management, General
Carlson Rezidor Hotel Group May 2014 - Present
Target Canada Marketing, Digital Strategy October 2012 - April 2014
Target Corporation May 2009 - October 2012
Wondergirls Marketing June 2009 - January 2010
Pinpoint-360 January 2009 - July 2009
The Emmerich Group April 2008 - January 2009
Metropolitan State University February 2008 - May 2008
Metropolitan State University January 2005 - May 2007
Carlson Wagonlit Travel December 1999 - August 2004
Carlson Wagonlit Travel July 1998 - December 1999
Skills
Usability, CMS, User Experience, CRM, Digital Marketing, Email Marketing, Project Management, Management, Marketing, Digital Strategy, Creative Direction, Social Media Marketing, Copywriting
Education
Metropolitan State University 2005 — 2007
Bachelor of Arts, Technical Communication
Viterbo University 1990 — 1992
Fine/Studio Arts, General
Metro Concierge February 2015 - Present
Carlson Rezidor Hotel Group August 2014 - August 2015
Hilton Worldwide July 2011 - August 2014
Solera Restaurant & Event Center July 2010 - July 2011
Skills
Hotels, Hospitality, Front Office, Food & Beverage, Customer Service, Hospitality Management, Banquets, Restaurants, Micros, Catering, Rooms Division, Menu Development, Fine Dining, OnQ, Convention Services, Concierge Services, Culinary Skills, Banquet Operations, Food Service, Guest Recovery, Concierge s, MICROS
Education
Minneapolis Community and Technical College
Hospitality Management/Marketing
University of Wisconsin-Stout
Business/Marketing Management
Academy of Holy Angels 2007 — 2011
Target July 2014 - Present
Carlson Rezidor Hotel Group August 2012 - July 2014
University of Minnesota January 2012 - December 2012
Carlson Rezidor Hotel Group December 2009 - August 2012
Medtronic November 2008 - December 2009
Capella University January 2007 - November 2008
Capella University June 2005 - January 2007
Skills
Articulate Storyline, E-Learning, Instructional Design, Learning Management, Mobile Learning, jQuery Mobile, jQuery, Dreamweaver, Training, Adult Education, Flash, Photoshop, ADDIE, Blended Learning, Learning Management..., Adobe Creative Suite, Captivate, HTML 5, Interaction Design, Needs Analysis, Objective-C, Xcode, CSS, iMovie, User Interaction, User Experience Design, Organizational Learning, Responsive Design, PhoneGap, CodeBaby, PHP, MySQL, Adobe Audition, Articulate Studio, Twitter Bootstrap, Social Learning, Web Design, Web Applications, iOS development, Relational Databases, Training Delivery, Change Leadership, Change Management
Education
University of Minnesota-Twin Cities 2009 — 2013
Master's Degree, Curriculum and Instruction: Learning Technologies
University of Minnesota-Twin Cities 2004 — 2005
Master's Degree, Human Resource Development
University of Minnesota-Twin Cities 2009 — 2010
Graduate Certificate, Technology Enhanced Learning: Multimedia Design and Development
University of Minnesota-Twin Cities 2004 — 2006
Graduate Certificate, Adult Education
Capella University 2003 — 2004
Graduate Coursework, Industrial and Organizational Psychology
University of Minnesota-Twin Cities 1999 — 2002
Bachelor of Arts (B.A.), Psychology, Global Studies
The Holland Group, LLC July 2014 - Present
Carlson Rezidor Hotel Group May 2015 - July 2015
The Resort at Pedregal October 2014 - February 2015
Hersha Hospitality September 2014 - October 2014
Wyndham Grand Chicago Riverfront / Wyndham Hotels & Resorts July 2013 - July 2014
Wyndham Worldwide September 2008 - July 2013
Wyndham Worldwide February 2006 - September 2008
Creative Hotel Associates 1999 - 2006
GF Management 1998 - 1999
Interstate Hotels & Resorts 1994 - 1998
Skills
Hospitality, Customer Service, Human Resources, Finance, Hotels, Revenue Analysis, Resorts, Hotel Management, Hospitality Industry, Hospitality Management, Food & Beverage, Pre-opening, Leadership, Budgets, Training, Analytics, Banquets, Brand Development, Brand Management, Business Planning, Contract Negotiation, Cost Control, Customer Satisfaction, Employee Relations, Forecasting, Front Office, Guest Service Management, Hiring, Management, New Business Development, Opening Hotels, Operations Management, P, Pre-opening experience, Project Management, Property Management..., Recruiting, Restaurants, Rooms Division, Team Building, Team Leadership, Yield Management, Strategic Planning
Education
Michigan State University 1972 — 1976
Bachelor of Science (B.S.), Hotel, Restaurant, and Institutional Management
Wonton Food Inc March 2013 - Present
Carlson Rezidor Hotel Group January 2011 - January 2014
Methodist Wound Clinic July 2008 - October 2010
US Food Service September 2004 - March 2008
Skills
Over three years..., Passionate about..., Superb interpersonal..., Reliable & versatile..., Excel in brand..., Hospitality, Customer Satisfaction, Revenue Analysis, Hospitality Industry, Hospitality Management, Hotels, Microsoft Office, Sales, Makeup application, Passion for fashion and..., Social Media, Public Relations, Facebook, Marketing, Social Media Marketing, Brand Management, Tourism, Outlook
Education
Metropolitan Community College 2012 — 2014
Business, Management, Marketing, and Related Support Services, 3.5
Certified career institute 1999 — 2000
Office management, Microsoft office products
Millard West
Carlson Rezidor Hotel Group March 2012 - Present
Education
Clemson University 2014 — 2016
Master of Business Administration (MBA)
Northern Illinois University 2004 — 2008
Bachelor of Science (B.S.)
Normandale Community College 2012 — 2012
Graphic Design Software Certificate
Carlson Rezidor Hotel Group June 2015 - Present
Carlson Rezidor Hotel Group September 2013 - June 2015
Carlson Wagonlit Travel September 2012 - September 2013
Carlson Wagonlit Travel June 2007 - September 2012
Skills
Hospitality Industry, Revenue Strategy, Revenue Optimization, Financial Analysis, Revenue Analysis, Microsoft Excel, PowerPoint, Variance Analysis, Revenue Recognition, Profitability Analysis, Deferred Revenue, Oracle Applications, Process Improvement, Essbase, Employee Engagement, Building Relationships
Education
Keller Graduate School of Management of DeVry University
Master of Business Administration (MBA), Hospitality Administration/Management
Central College 2003 — 2007
Bachelor's Degree, Accounting; Economics
Elness Swenson Graham Architects (ESG) November 2014 - Present
Carlson Rezidor Hotel Group April 2012 - July 2013
UrbanWorks Architecture LLC November 2010 - May 2011
The American Institute of Architects January 2010 - December 2010
Friends of the Saarinen Church November 2008 - November 2010
Shalom Baranes Associates, Architects July 2004 - March 2008
EE&K a Perkins Eastman company January 2006 - October 2006
Ayers Saint Gross July 2002 - August 2003
Architectural Alliance August 1999 - June 2002
University of Minnesota College of Design August 1999 - December 2001
Skills
Urban Design, Architectural Design, Interior Design, Design Research, Graphic Design, Concept Design, Comprehensive Planning, Submittals, Space-planning, InDesign, AutoCAD, Sketching, PowerPoint
Education
Takoda Institute 2013 — 2014
Public Relations Specialist Certification
University of Minnesota-Twin Cities 1993 — 1996
Masters
University of Minnesota College of Design 1995 — 1995
Study Abroad Program
Miami University 1988 — 1992
Bachelor of Environmental Design
University of Wisconsin- Milwaukee 1991 — 1991
Study Abroad Program
Shorewood High School 1984 — 1988
Carlson Rezidor Hotel Group July 2014 - Present
Carlson Rezidor Hotel Group October 2009 - July 2014
Carlson Rezidor Hotel Group November 2008 - October 2009
Choice Hotels International May 2001 - November 2008
Radisson July 1997 - May 2001
Arizona Western College August 1995 - May 1997
Skills
Customer Service, Revenue Forecasting, Management, Sales, Caterease, Front Office, Opera, Profit Manager, Microsoft Publisher, Microsoft Excel, Microsoft Word, PowerPoint, Computer Graphics, Digital Photography, Social Media Marketing, Property Management..., Hospitality
Education
Arizona Western College 1996 — 1999
Associate's degree, Psychology
Northern Arizona University
Business Administration and Management, General
Ghm Properties Llc March 2015 - Present
Carlson Rezidor Hotel Group March 2014 - Present
Sage Hospitality October 2013 - March 2014
ARAMARK October 2010 - October 2013
ARAMARK March 2011 - February 2012
ARAMARK October 2010 - March 2011
Skills
Microsoft Office, Opera, Operations Management, Delphi, i-Hotelier, Target Net, Project Planning, Revenue Planning, Reservations, Customer Service, Time Management, Training, Hotel Management, Front Office, Hospitality Management, Invoicing, Hiring, Micros, Property Management..., Guest Service Management, Yield Management, Rooms Division, Concierge Services, Pre-opening, Hotel Booking, Inventory Management, Hospitality Industry, Hotels, Hospitality, Banquets, Food, MICROS, Food
Education
Bucks County Community College 2010 — 2014
Bachelor of Science (B.S.), Hospitality Administration/Management
Amazing Edibles October 2014 - Present
Carlson Rezidor Hotel Group May 2012 - October 2014
Amazing Edibles July 2011 - May 2012
Carnivale Restaurant November 2010 - May 2012
O'Brien's Riverwalk Cafe June 2009 - October 2010
The Walnut Room at Macy's October 2009 - January 2010
Karissa's Hair Salon July 2007 - October 2008
Skills
Hospitality Management, Event Designing, Social Networking, Social Media, Microsoft Office, Opera, Open Table, Food Service, Hotels, Hospitality, Catering, Food & Beverage, Banquets, Culinary Skills, Restaurants
Education
Kendall College 2008 — 2012
BA, Hospitality Management, Meeting and Event Planning
Choice Hotels International January 2015 - Present
Wyndham Hotel Group 2008 - 2015
US Franchise Systems, Inc. 2007 - 2008
Starwood Hotels & Resorts Worldwide, Inc. 2006 - 2007
National Golf Products, Inc. 2005 - 2006
Carlson Rezidor Hotel Group 2004 - 2005
PA Airport Hotels, LLC 2002 - 2004
Skills
Hotels, Resorts, Lodging, Food & Beverage, Sales, Property Management..., Pre-opening, Site Selections, Marketing Strategy, Market Research, Real Estate Development, Restaurants, Budgets, Hotel Management, Hospitality, Site Development, Employee Training, Franchise Sales, Contract Negotiation, Sales Process, Building Relationships, Long-term Customer...
Education
Fairmont State University 1998 — 2002
B.S. Resort & Hotel Management / A.A.S. Food Service Management
Carlson April 2015 - Present
Carlson November 2014 - April 2015
Carlson Rezidor Hotel Group April 2014 - October 2014
Carlson Rezidor Hotel Group June 2011 - April 2014
The Rezidor Hotel Group July 2008 - June 2011
Rezidor Hotel Group June 2005 - June 2008
The Royal Windsor Hotel - Brussels 2004 - 2004
The Royal Windsor Hotel - Brussels 2003 - 2004
Skills
CRM, Marketing, Loyalty Marketing, Partnership Marketing, Marketing Strategy, Partnerships, Loyalty Programs, Account Management, Marketing Communications, Online Marketing, Direct Marketing, Email Marketing, Branding & Identity, Partner Management, Contract Negotiation, Contract Management, Hotels, Hospitality, Tourism, Hospitality Industry, Revenue Analysis, Marketing Management, Market Planning, E-commerce, Online Advertising, Strategic Planning, Budgets, Customer Satisfaction, Airlines
Education
SKEMA Business School 2000 — 2004
Master in Management, Business Management & Marketing
Glion Institute of Higher Education 2002 — 2003
Post-Graduate Diploma, Hospitality Management, With Jury honnors
HEC Paris 2007 — 2007
Operational marketing - professional training
Notre Dame de Verneuil 'Les Oiseaux' 1998 — 2000
BTS Action Commerciale, Economy and Marketing
Starwood Hotels & Resorts Worldwide, Inc. December 2013 - Present
Carlson Rezidor Hotel Group October 2012 - May 2013
Cushman & Wakefield June 2011 - August 2011
Shorenstein Realty Services December 2008 - May 2010
Education
Columbia University in the City of New York 2010 — 2012
MA, Regional Studies - Russia, Eurasia and Eastern Europe
Emory University 2004 — 2008
BA, International Studies & Russian Language and Culture
Carlson Rezidor Hotel Group May 2015 - Present
Amber Pharmacy July 2011 - May 2015
Lutz Software Solutions September 2005 - July 2011
Gottsch Feeding Corporation August 1998 - September 2005
Skills
Process Improvement, Strategic Planning, Healthcare, Disaster Recovery, Software Project..., SharePoint, Visio, Microsoft SQL Server, Business Intelligence, Data Warehousing, SDLC, Databases, Strategy, Project Management, Software Development, IIS, Integration, Access, Microsoft Exchange, Servers, Networking, Network Administration, Windows, Security, Management, Windows Server, Hardware, IT Management, Data Center, Software Documentation, System Administration, Vendor Management, Troubleshooting, Active Directory, Team Leadership, Virtualization, Cloud Computing, VMware, IT Strategy, Information Technology, Leadership
Education
Bellevue University 2013 — 2016
Master of Business Administration (MBA)
Creighton University 1996 — 2000
BSBA
Gothenburg High School 1992 — 1996
Medtronic August 2015 - Present
Carlson Rezidor Hotel Group August 2014 - August 2015
Carlson August 2012 - August 2014
Brocade July 2010 - August 2012
OfficeMax June 2009 - September 2009
Marketing Midwest, Inc. July 2007 - September 2007
Best Buy June 2005 - October 2005
Skills
Data Analysis, Microsoft Office, Cross-functional..., Microsoft Excel, Microsoft Word, Process Improvement, Salesforce.com, Data Entry
Education
Gustavus Adolphus College 2006 — 2010
BA, International Management
Carlson Rezidor Hotel Group April 2012 - Present
Carlson Hotels January 2011 - April 2012
CH Robinson October 2008 - February 2009
Carlson Hospitality Worldwide August 2007 - April 2008
Carlson Companies January 2006 - August 2007
Carlson Companies October 1999 - January 2006
Carlson Companies April 1998 - October 1999
Carlson Companies January 1995 - April 1998
Skills
Strategy, Disaster Recovery, Software Documentation, Process Improvement, SDLC, Management, Business Analysis, CRM, Leadership, Troubleshooting, Project Management, Analysis
Education
Bellevue University 2004 — 2012
Masters, Management Information Systems
University of Hawaii at Manoa 1984 — 1989
Bachelor's Degree, Travel Industry Management
Carlson Rezidor Hotel Group July 2011 - Present
Delta Air Lines December 2000 - July 2010
Education
University of Saint Thomas - Opus College of Business
Certified Professional Project Management (CPPM) certificate
Florida International University - College of Business
Bachelor of Business Administration, Management
Carlson Rezidor Hotel Group June 2012 - Present
Capella University April 2007 - June 2012
UnitedHealth Group January 2007 - April 2007
US Bank February 2005 - November 2006
Carlson Marketing Group May 1998 - January 2005
Fingerhut 1995 - 1998
Skills
Database Marketing, Predictive Modeling, Segmentation, Analytics, Direct Marketing, SAS, Customer Analysis, Email Marketing, Predictive Analytics, Marketing Analytics, Customer Insight, Loyalty Marketing, Loyalty Programs, Omniture, Multi-channel Marketing, Customer Acquisition, Web Analytics, Data Mining, Marketing, Marketing Research, Business Analytics, CRM, Market Analysis, Brand Loyalty, Data Analysis, Statistical Modeling
Education
Capella University 2007 — 2012
MBA, Marketing
University of Minnesota-Morris 1991 — 1995
BS, Mathematics
Best Buy August 2015 - Present
Carlson Rezidor Hotel Group September 2014 - August 2015
The Lacek Group August 2012 - September 2014
Digital River August 2008 - August 2012
Digital River December 2006 - August 2008
Skills
Email Marketing, Web Analytics, E-commerce, Google Analytics, Analytics, Digital Marketing, Customer Acquisition, Online Marketing, SEO, Multi-channel Marketing, Google Adwords, Search Advertising, Digital Media, Process Improvement, Web Project Management, Social Media Marketing, Direct Marketing, Social Networking, Marketing, Web Marketing, Strategic Partnerships, Management, B2B, Integrated Marketing, Interactive Marketing, Omniture, PPC, Account Management, SEM, Digital Strategy, User Experience, Affiliate Marketing, Online Advertising, Marketing Strategy, Lead Generation, Mobile Marketing, Landing Page..., Database Marketing, Social Media, A/B testing, Salesforce.com, Marketing Automation
Education
Metropolitan State University 2006 — 2008
Carlson Rezidor Hotel Group May 2014 - Present
Affinion Group July 2010 - May 2014
Connexions Loyalty Travel Solutions April 2008 - June 2010
Carlson Leisure Group January 2004 - April 2008
Carlson Marketing Group May 1999 - January 2004
Carlson Travel Group May 1993 - May 1999
Northwest Airlines, NWA Inc. May 1990 - May 1993
Carlson Companies, Inc. February 1988 - May 1990
Education
Hennepin Technical College
International Institute of Software Testing (IIST)
Minnesota State University, Moorhead
Quality Assurance Institute (QAI)
Union Pacific Railroad April 2014 - Present
Carlson Rezidor Hotel Group April 2013 - April 2014
TD Ameritrade July 2011 - April 2013
West Interactive Corporation July 2011 - December 2011
West Interactive Corporation December 2006 - July 2011
Professional Research Consultants May 2003 - October 2006
Skills
SPSS, SQL, Tableau, R, SAS, Nexidia (Phonetic Audio..., Text Mining, C++, Visual Basic, Microsoft Office, IVR, Data Analysis, Survey Research, Series 7, Series 63, Call Centers, Data Mining, Business Intelligence, Predictive Modeling, Market Research, Statistics, Database Design, Forecasting, Dashboard, Analytics, Predictive Analytics, Data Modeling, Statistical Modeling
Education
University of Nebraska at Omaha 2011 — 2014
Master of Science, Mathematics
Creighton University 1998 — 2002
Bachelor of Science, Mathematics
Carlson Rezidor Hotel Group 1989 - Present
Action Software May 1988 - September 1989
Skills
Data Modeling, Data Warehousing, Business Analysis, Business Intelligence, Integration, Enterprise Architecture, SQL, Software Development, Oracle, SDLC, Database Design, Information Management, Custom Software..., Disaster Recovery, GDS systems, Hospitality Industry, E-distribution, Yield Management, Software Documentation, IT Strategy, Visio, ITIL, Software Project..., Vendor Management, E-commerce, Database Administration, IT Management, Data Management, OLTP, Microsoft SQL Server, CRM, Property Management..., Team Leadership, Hospitality
Education
California State University-San Marcos - College of Business Administration 1999 — 2001
BS, Business Administration, High Technology Management
Orange Glen High School
Mater Dei High School
Carlson Rezidor Hotel Group September 2006 - Present
Northwest Airlines November 1982 - March 2006
Education
Hastings College 1974 — 1978
Carlson Rezidor Hotel Group April 2012 - Present
Carlson Hotels Worldwide July 2010 - April 2012
Carlson Marketing 1997 - 2010
Skills
Business Analysis, Loyalty Marketing, SDLC, Vendor Management, Business Intelligence, CRM, Data Warehousing, Analytics, E-commerce, Visio, IT Strategy, Business Process, Enterprise Architecture, IT Management, Requirements Analysis, Project Management, Management
Education
Minnesota State University, Mankato 1978 — 1982
BS, Marketing\Management
Carlson Rezidor Hotel Group February 2015 - Present
MedSynergies, Inc. October 2013 - Present
Colon and Rectal Surgery Inc. August 2013 - October 2013
Brodkey Brothers Inc August 2002 - May 2013
1st Choice Personnel/ConAgra Foods January 2000 - August 2002
Skills
Coaching, Recruiting, Training, Retail, Employee Relations, Employee Orientations, Employee Benefits, Employment Standards, Policy Development, Legal Compliance, Customer-focused Service, Employee Recognition, Employee Retention, Conflict Resolution, Team Building, Merchandising, Policy, Jewelry, Visual Merchandising, Onboarding, Interviews, Luxury Goods, Applicant Tracking..., College Recruiting, Human Resources, Staff Retention, Workforce Planning, Personnel Management, Sourcing, Executive Search, Succession Planning
Education
Briar Cliff University
Bachelor's degree, Mass Communications
Baker Hughes July 2013 - Present
Baker Hughes February 2011 - June 2013
Yamaha Motor CIS March 2010 - December 2010
Plasma Consulting January 2008 - April 2010
Carlson Rezidor Hotel Group June 2009 - March 2010
Danone April 2006 - December 2007
Setl Group October 2003 - April 2006
Schlumberger February 2003 - July 2003
Ilim Group 2001 - 2003
Jaakko Lehto Executive Search Oy 1999 - 2000
Skills
HR Policies, Succession Planning, HR Consulting, Talent Management, Performance Management, Employee Relations, Deferred Compensation, Executive Search, Employee Benefits, Compensation & Benefit, Personnel Management, Payroll, Human Resources, Strategic HR, Management, Recruiting, Start-ups, Training, Workforce Planning, Talent Acquisition, Employer Branding, HRIS, HR Transformation, Employee Engagement, Compensation & Benefits
Education
Cornell University 2006 — 2006
Certificate, business leadership
Cornell University 2005 — 2005
Certificate, human resources studies
Saint Petersburg State University of Engineering and Economics 2004 — 2005
Postgraduate diploma, financial management
North-West Academy of Public Administration 1992 — 1997
Master's degree, state and municipal administration
Carlson Rezidor Hotel Group June 2015 - Present
Carlson Rezidor Hotel Group January 2011 - June 2015
Locke Lord Bissell & Liddell LLP September 2006 - January 2011
Bryan Cave August 2004 - September 2006
United States Senate Committee on the Judiciary September 1997 - October 2001
Skills
Arbitration, Corporate Governance, Joint Ventures, Corporate Law, Contract Negotiation, Litigation Management, Class Actions, Westlaw, Legal Writing, Legal Research, Litigation, Civil Litigation, Product Liability, Mergers, Real Estate, Commercial Litigation, Franchising, Finance, Management, Leadership
Education
University of Virginia School of Law
Juris Doctor
George Mason University
B.A.
Carlson Rezidor Hotel Group March 2012 - Present
Carlson Rezidor Hotel Group June 2007 - March 2012
Carlson Rezidor Hotel Group April 2006 - June 2007
MLT Vacations December 1991 - April 2006
Skills
Meeting Planning, Corporate Events, Hotels, Food & Beverage, Event Planning, Event Management, Conference Logistics, Venue Search, Budgets, Certified Meeting..., Attendee Registration, Trade Shows
Education
Concordia University-St. Paul 2014 — 2016
Bachelor of Arts (BA), Hospitality Management
Normandale Community College 2006 — 2013
Associate in Applied Science, Hospitality Administration/Management
Optum January 2015 - Present
Carlson Rezidor Hotel Group June 2014 - January 2015
City of Minneapolis March 2012 - May 2014
Prime Therapeutics July 2011 - March 2012
Mayo Clinic January 2011 - June 2011
IBM Global Business Services July 2010 - January 2011
LifeTime Fitness June 2009 - July 2010
CaringBridge June 2008 - May 2009
Travelers January 2008 - June 2008
Allianz September 2007 - December 2007
Skills
MBA, SDLC, Requirements Gathering, RUP, User Acceptance Testing, Visio, Waterfall, Data Warehousing, Business Analysis, Systems Analysis, Business Requirements, Requirements Analysis, Quality Center, SQL, Quality Assurance, MS Project, Data Modeling, ETL, Testing, Microsoft SQL Server, Agile Methodologies, Software Documentation, Business Process, PMO, Project Management, Vendor Management, Process Improvement, Program Management
Education
Metropolitan State University 2001 — 2005
MBA - Masters of Business Administration
St. Cloud State University 1984 — 1988
BS, Finance
Carlson Rezidor Hotel Group April 2013 - Present
Carlson Rezidor Hotel Group October 2011 - March 2013
Carlson Rezidor Hotel Group December 2009 - October 2011
Carmichael Lynch Spong July 2008 - February 2009
Porter Novelli November 2005 - April 2008
Ogilvy Public Relations Worldwide March 2005 - October 2005
Skills
Public Relations, Media Relations, Strategic Communications, Crisis Communications, Event Planning, Event Management, Publicity, Internal Communications, Press Releases, Copywriting, Editing, Social Media, Corporate Communications, Marketing Communications, Advertising, Social Media Marketing, Integrated Marketing, Blogging, Facebook, Social Networking
Education
Iowa State University 2000 — 2004
Bachelor's degree, Journalism and Mass Communications
Iowa State University 2000 — 2004
Bachelor's degree, Spanish Language and Literature
Home Instead Inc., Senior Care April 2012 - Present
Carlson Rezidor Hotel Group September 2006 - April 2012
Northwest Airlines November 1982 - March 2006
Skills
Customer Service, Event Planning, Hospitality, Time Management, Microsoft Word, Budgets, Event Management
Education
Hastings College 1974 — 1978
B.A., Art
Carlson Rezidor Hotel Group February 2014 - Present
Connexions Loyalty January 2012 - February 2014
Affinion Group 2009 - January 2012
Connexions Loyalty Travel Solutions 2001 - 2009
Carlson Leisure Group 1999 - 2001
Carlson Leisure Group 1997 - 1999
Carlson Companies 1993 - 1997
Skills
Account Management, Customer Relations, Microsoft Office, Call Center, Process Improvement, P&L Management, Business Development, Call Centers, Negotiation, Management, Customer Service, Start-ups, Program Management, Sales, Project Management, Strategic Planning, Training, Leadership, CRM
Education
University of Minnesota-Twin Cities 1989 — 1994
BA, Liberal Arts
Miami University 1988 — 1989
Carlson Rezidor Hotel Group April 2005 - Present
Williams-Sonoma, Inc. October 2004 - Present
NP Dodge Real Estate November 1996 - Present
The Jansen Team November 1991 - Present
Education
Bellevue University 2007 — 2009
Bachelors Degree, Marketing Management
Carlson Rezidor Hotel Group 2009 - Present
Carlson Rezidor Hotel Group 2006 - 2009
Carlson Rezidor Hotel Group 2005 - 2006
Carlson Rezidor Hotel Group 2002 - 2005
Skills
Software Development, Cross-functional Team..., Marketing, Leadership, Yield Management, Hospitality, Business Development, E-commerce, Forecasting, Hospitality Industry, Program Management, Revenue Analysis, Pricing, Process Improvement, Management, Hotels, Hospitality Management, Hotel Management
Education
Bemidji State University 1995 — 1999
BA, Sports Management
Carlson Rezidor Hotel Group July 2012 - Present
Sparta February 2004 - April 2007
United States Air Force September 1997 - February 2004
United States Air Force March 1984 - September 1997
Skills
Java, XML, Requirements Analysis, Spring, SQL, Testing, Software Development, Software Engineering, Hibernate, Eclipse, Linux, SOA, Systems Engineering, Subversion, JavaScript, Maven, Java Enterprise Edition, Information Assurance, Agile Methodologies, C#, Web Services, Software Documentation, Microsoft SQL Server, Databases, Unix, System Architecture, Integration, Enterprise Architecture, SDLC, Weblogic
Education
Bellevue University 2000 — 2003
CIS, Programming
Carlson Rezidor Hotel Group April 2015 - Present
SilverBirch Hotels & Resorts January 2014 - February 2015
SilverBirch Hotels & Resorts February 2010 - January 2014
Silverbirch Hotels & Resorts March 1999 - July 2010
Delta Hotels 1993 - March 1999
Skills
Revenue Analysis, Catering, Data Analysis, Food, Forecasting, Front Office, Hospitality, Hospitality Industry, Hospitality Management, Hotel Booking, Hotel Management, Hotels, Leisure, Micros, Opening Hotels, Opera, Pre-opening, Property Management..., Resorts, Restaurants, Revenue Forecasting, Rooms Division, Strategic Planning, Tourism, Yield Management
Education
Cornell University 2013 — 2014
Master Certificate in Revenue Management, Revenue Management
Carlson Rezidor Hotel Group June 2015 - Present
Shreya Hospitality, Inc June 2005 - February 2013
Colwell Banker Burnet November 2002 - November 2004
Preeya Enterprise Inc. DBA Budget Host Inn Owatonna June 1993 - June 2002
Skills
Event Planning, Strategic Planning, Hospitality, Event Management, Hotels, Hospitality Management, Marketing Strategy, Team Building, Food & Beverage, Budgets, Customer Service, Hotel Management, Public Relations, Profit Maximization, Vendor Management, Quality Control, Leadership, Management, Marketing, Sales
Education
Saint Mary's University of Minnesota 2015 — 2016
Bachelor’s Degree, Business Administration and Management, General
Dakota County Technical College 2015 — 2015
Associate’s Degree, Individualized Study, 3.74
University of Minnesota - Carlson School of Management
The Excutive Leadership Program
University of Minnesota-Twin Cities
Growth Accelerator Program
Carlson Rezidor Hotel Group January 2011 - Present
Carlson Hotels Worldwide September 2002 - December 2010
Carlson Hospitality Worldwide 2002 - December 2010
Carlson Managed Hotels 2002 - 2010
Tharaldson Lodging August 1991 - August 2002
Skills
Revenue Management, Coaching, Customer Relations, Customer Service, Employee Relations, Operations Management, Team Building, Budgeting, Revenue Analysis, Budgets, Hospitality, Management, Customer Satisfaction, Purchasing, Hospitality Management, P&L, Front Office, Food & Beverage, Hotels, Leadership, Sales, Hiring, Negotiation, Hospitality Industry, Hotel Management, Event Management, Yield Management
Education
Minnesota School of Business 2005 — 2008
MBA, Business Administration
University of Wisconsin-Stout 1982 — 1986
BS, Hotel & Restaurant Management
Carlson Rezidor Hotel Group April 2013 - Present
Hersha Hospitality January 2004 - Present
Haverford Hotels 1997 - 2004
Skills
Revenue Analysis, Hotels, Sales, Hotel Management, Hospitality Management, Yield Management, Management, Hospitality, Hospitality Industry, Business Travel, Trade Shows, Hotel Booking, Customer-focused, Business Strategy, Sales Process, Strategic Partnerships, Business Intelligence, Customer Engagement, Data Analysis, Customer Relations, Customer Insight, Business Process, Food, Resorts, OnQ
Education
East Stroudsburg University of Pennsylvania 1991 — 1995
Hospitality
IHG - InterContinental Hotels Group September 2014 - Present
Carlson Rezidor Hotel Group May 2012 - August 2014
Priceline.com July 2011 - May 2012
Kempinski Hotels Switzerland June 2009 - December 2009
Swissotel Switzerland June 2008 - November 2008
Skills
Yield Management, Revenue Analysis, Revenue Forecasting, Strategic Planning, Market Analysis, Online Marketing, Property Management..., Marketing, Inventory Management, Revenue Management, Food & Beverage, Citrix, SEO, PPC, Distribution Strategies, CRM, Statistical Data..., Oracle SQL Query, Tableau, KPI Reports, Trend Research, Brand Awareness, XML Operating Systems, Client Relationship..., Electronic Distribution, Web Marketing, Teradata SQL, Teradata Data Warehouse
Education
Kendall College 2010 — 2011
BBA, Hospitality and Business
Les Roches 2008 — 2010
Associate Degree, Hospitality
Carlson Rezidor Hotel Group January 2011 - Present
Carlson Rezidor Hotel Group June 2010 - January 2011
Carlson Hospitality Worldwide March 2010 - June 2010
Skills
Hotels, Hospitality Industry, Hotel Management, Resorts, Hospitality Management, Hospitality, Employee Relations, Employee Engagement, Training, HR Policies, Human Resources, Performance Management, Succession Planning, HRIS, Recruiting, Talent Management, Customer Service, Employee Training, Team Building, Onboarding, Microsoft Office, Payroll
Education
Watertown Senior High School 1992 — 1996
Diploma
Bellevue University
Business
Carlson Rezidor Hotel Group January 2014 - Present
Marriott International September 2012 - December 2013
Marriott International March 2011 - September 2012
Skills
Budgets, Event Management, Microsoft Word, Event Planning, PowerPoint, Customer Service, Hospitality, Strategic Planning, Public Speaking, Food & Beverage, Microsoft Office, Hospitality Industry, Microsoft Excel, Hotels, Sales, Restaurants, Hospitality Management, Account Management
Education
Florida International University 2001 — 2003
Master of Science (M.S.), Hospitality Administration/Management
Cornell University 1998 — 2001
Bachelor of Science (B.S.), Hospitality Administration/Management
InterContinental Hotels Group 2012 - Present
Carlson Rezidor Hotel Group 2012 - 2013
Bloomingdale's January 2007 - March 2012
DoubleTree by Hilton June 2003 - November 2008
Allina Health June 2001 - June 2003
Education
University of Minnesota-Twin Cities 2013 — 2015
Associate of Arts and Sciences (AAS), Accounting and Business/Management
Saint Paul College-A Community and Technical College 2008 — 2009
Welding Technology/Welder
Red Cross College of Nursing 2005 — 2005
NA., Medical Residency Programs - General Certificates
Capital Building Services Group, Inc September 2009 - Present
InterContinental Hotels Group June 2002 - July 2009
Carlson Rezidor Hotel Group March 1999 - June 2002
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Negotiation, Editing, C++, C, Java
Education
Brown College 1984 — 1987
Associate's degree, Business Administration, Management and Operations
Minneapolis Community and Technical College
Danubius Hotels Group May 2010 - Present
Radisson Blu September 2008 - April 2010
Carlson Rezidor Hotel Group September 2007 - August 2008
Skills
Hotels, Revenue Analysis, Hospitality Industry, Tourism, Yield Management, Hospitality Management, Hospitality, Leisure, Hotel Booking, Front Office, Micros, Opera, Sales Management, Event Management, Leisure Travel, Account Management
Education
Budapesti Gazdasági Főiskola
Bachelor of Science (B.S.), Hotel, Motel, and Restaurant Management
Carlson Rezidor Hotel Group October 2014 - Present
Carlson Rezidor Hotel Group June 2012 - Present
Carlson Rezidor Hotel Group August 2011 - June 2012
Carlson Rezidor Hotel Group May 2011 - August 2011
Skills
Hospitality Industry, Process Optimization, Innovation Development, Social Media, Customer Loyalty, Online Support, Sales, Customer Service, Leadership, Tourism, Hotels, Training, Microsoft Office
Education
Bellevue University 2012 — 2014
Bachelor of Science (B.S.), Legal Studies, General
Carlson Rezidor Hotel Group August 2014 - Present
Levy Restaurants January 2011 - Present
Walt Disney World May 2010 - December 2012
Skills
Food, Hospitality
Education
Kendall College 2013 — 2015
Bachelor's Degree, Hospitality Management
Milwaukee Area Technical College
Milwaukee Area Technical College