Connexions Loyalty
Industry: Company
DescriptionFounded: 2001 Parent organization: Affinion Group Holdings Inc Subsidiary: Skymall Ventures, LLC
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Connexions Loyalty Employees
Connexions Loyalty April 2012 - Present
SkyMall April 2012 - September 2014
Bank of America January 2008 - December 2011
Bank of America February 2007 - December 2007
Bank of America April 2002 - February 2007
Bank of America April 1999 - March 2002
Younger Direct Marketing November 1998 - March 1999
America West Airlines August 1996 - October 1998
Insight September 1995 - July 1996
Carlson Marketing January 1993 - August 1995
Skills
Direct Marketing, Product Management, Cross-functional Team..., Product Marketing, Marketing Strategy, Marketing, Management, Marketing Management, Segmentation, Strategic Planning, Analytics, Customer Retention, Customer Acquisition, Competitive Analysis, Vendor Management, Integrated Marketing, Program Management, Sales, CRM, Customer Satisfaction, E-commerce, Pricing, Direct Mail, Loyalty Marketing, Relationship Management, Forecasting, Trend Forecasting, Demand Forecasting, Online Marketing, Process Improvement
Education
University of Phoenix 1997 — 1998
Masters of Business Administration, Business Administration and Management, General
The University of North Dakota 1988 — 1992
Bachelor of Business Administration, Marketing
Cambria August 2015 - Present
Connexions Loyalty November 2014 - September 2015
UnitedHealth Group March 2013 - November 2014
UnitedHealth Group August 2010 - May 2013
OptumHealth Financial Service March 2007 - October 2010
Weatherly Consulting October 2007 - March 2008
RBC Dain Rauscher March 2007 - December 2007
Ameriprise 2004 - 2007
American Express/Ameriprise 2003 - 2004
Accenture 1998 - 2003
Skills
Business Analysis, PMP, Leadership, Project Management, Program Management, SDLC, Customer Service, Business Process..., Sales, Visio, Consulting, Business Development, Management, Process Improvement, Resource Management, PMO, Cross-functional Team..., Product Management
Education
College of St. Benedict 1994 — 1998
Bachelor of Arts, Business
Connexions Loyalty November 2012 - Present
Emtec Inc. October 2011 - November 2012
Carlson Wagonlit Travel March 2008 - October 2011
Robert Half Technology February 2005 - July 2008
Rels February 2005 - September 2007
Weathereye 2004 - 2005
3spadeFX Productions 2001 - 2004
University of Minnesota 1999 - 2001
Skills
Scrum, Agile Project Management, Agile Methodologies, Agile Testing, .NET, C#, VB.NET, TFS, Application Lifecycle..., SCRUM Master, SDLC, Microsoft SQL Server, T-SQL, ASP.NET, Web Applications, Software Development, Integration, Web Services, Business Analysis
Education
Southwestern Oklahoma State University 1995 — 1998
MetLife February 2014 - Present
SLA January 2011 - December 2013
Connexions Loyalty October 2011 - April 2013
NASA Center for AeroSpace Information June 2008 - July 2011
National Archives II College Park MD June 2006 - May 2008
U.S. Department of Justice January 2008 - April 2008
Skills
Social Media Marketing, Presenter, Competitive Intelligence, Marketing Research, Analysis
Education
University of Maryland College Park 2006 — 2008
Masters, Library Science
Washington College 2002 — 2005
Bachelors, History
DogServices Daycare & Boarding September 2014 - Present
Small Business January 2014 - September 2014
Connexions Loyalty July 2012 - December 2013
Affinion Loyalty Group February 2011 - July 2012
Agapé Home Care LLC August 2009 - February 2011
Lumber Liquidators April 2008 - August 2009
Lumber Liquidators July 2007 - March 2008
Skills
Social Media Marketing, Email Marketing, E-commerce, Advertising, Marketing Strategy, Web Analytics, Social Media, Product Management, Digital Marketing, Google Adwords, Management, Marketing, SEO, Marketing Communications, Direct Marketing, Marketing Management, Online Marketing, PPC, Product Marketing, Lead Generation, Online Advertising, Strategic Planning, Competitive Analysis, Analytics, Integrated Marketing
Education
Virginia Polytechnic Institute and State University - Pamplin College of Business 2005 — 2007
B.S.
Radford University 2003 — 2005
N/A
Connexions Loyalty October 2013 - Present
State of MN Housing and Finance Agency (MHFA) May 2012 - October 2013
GMAC-RFC \Ally Bank August 2007 - April 2012
Country Insurance & Financial Services May 2006 - August 2007
Vascor Limited January 2006 - May 2006
Citizen bank July 2005 - December 2005
Drivestream September 2002 - May 2005
ELGI Software and Technologies Limited June 1998 - August 2002
Skills
.NET, SDLC, Microsoft SQL Server, TFS, XML, Agile Methodologies, Software Development, Test Driven Development, C#, ASP.NET, Requirements Analysis, Databases, WCF, Visual Studio, VB.NET, Oracle, Testing, SQL Server, Application Development, T-SQL, ASP.NET MVC, Release Management, Web Services, Subversion, OOP, jQuery, Certified Scrum Master..., Web Applications, Agile, Toad, Team Leadership, jQuery UI, AJAX, CSS, JavaScript, Mentoring, Database Design, MVC, Fiddler, LINQ, Unit Testing, Web Services API, Jtemplate, JSON, Scrum
Education
Indira Gandhi National Open University 2001 — 2010
Master's degree, Computer Science
Bharathiar University 1990 — 1993
Bachelor's degree, Mathematics
Connexions Loyalty September 2014 - Present
SkyMall July 2007 - September 2014
Anchor Blue Retail Group July 2004 - May 2006
Mervyns March 2000 - June 2004
Skills
Microsoft Office, Procurement, Product Development, Forecasting, Strategic Planning, Supply Chain Management, Strategic Thinking, Teamwork, Organizing, Financial Analysis, Cost Management, ROI Accountability, Strategic Partnerships, Negotiation, Training & Development, Procedure Development, Market Research, Innovative Problem..., Creative Development, Sales, Employee Training, Management, Inventory Management, Marketing Strategy, Retail, Marketing, Merchandising, New Business Development, Sales Management, Trade Shows, B2B, E-commerce, Product Marketing, Customer Service
Education
University of Arizona 1992 — 1996
Bachelor of Arts, Art History
Connexions Loyalty October 2011 - Present
Connexions Loyalty June 2011 - October 2011
Connexions Loyalty November 2010 - June 2011
Connexions Loyalty October 2007 - November 2010
Connexions Loyalty September 2006 - October 2007
Skills
Email Marketing, Marketing Communications, Social Media, Social Networking, Strategic Planning, Media Kit Development, Video Production, Writing, Public Speaking, Public Relations, Data Analysis, Client Co-ordination, Vendor Relationships, Event Management, Team Leadership, Process Improvement, Business Planning, Change Management, Marketing, Project Management, Call Centers, Vendor Management, Account Management, CRM, Social Media Marketing, Training, Team Building
Education
Boise State University 2008 — 2014
Bachelor's degree, Communication, General
Adecco Group April 2014 - Present
Connexions Loyalty December 2005 - Present
Adecco Group February 2014 - April 2014
DIRECTV June 2002 - June 2004
Skills
Variance Analysis, Accounts Receivable, Accounting, Accruals, Bank Reconciliation, Microsoft Excel, Microsoft Office, Data Entry, Customer Service
Education
Boise State University 2000 — 2002
Connexions Loyalty January 2014 - Present
Connexions Loyalty Travel Solutions October 2010 - Present
TravelNet Solutions December 2009 - June 2011
TravelNet Solutions 2007 - 2009
Skills
Email Marketing, Project Management, Marketing, Social Media Marketing, Online Marketing, SEO, Online Advertising, Leadership, Social Media, E-commerce, Digital Marketing, Marketing Communications, Lead Generation, Interactive Marketing, Advertising Sales
Education
Saint Mary's University of Minnesota 2007 — 2009
Masters, International Business
The University of North Dakota 2002 — 2006
Bachelor of Arts (BA), Criminal Justice Studies
Connexions Loyalty June 2015 - Present
Connexions Loyalty 2012 - June 2015
Wells Fargo Home Mortgage July 2010 - December 2011
Orbit Systems March 2010 - April 2010
St. Cloud State University September 2006 - December 2009
Regis Corporation May 2009 - August 2009
St. Cloud State University February 2007 - May 2008
Skills
Accounting, Tax, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook, Microsoft Dynamics..., RIA checkpoint, InSource RS & CS, AS 400, EForms, Event Management, Supervisory Experience, Work Ethic, Team-oriented, Communication, Leadership, Fast Learner, Research, Teamwork, Outlook, Microsoft Office, Access, Strategic Planning
Education
Hamline University 2011 — 2012
Master of Business Administration
Saint Cloud State University 2006 — 2009
Bachelor of Science, Accounting
Luther College
Celebrity Cruises, Inc. March 2015 - Present
Sun Country Airlines May 2014 - March 2015
Connexions Loyalty December 2012 - April 2014
MLT Vacations October 2008 - November 2012
MLT Vacations July 2006 - October 2008
Carlson Village Travel January 2006 - July 2006
Skills
Microsoft Office, Hospitality, Travel, Logistics, Customer Service, Brand Management, Data Analysis, Travel Management, Event Planning, Hotels, Analysis, Marketing, Management, Tourism, Account Management, Revenue Analysis, Leisure Travel, Contract Negotiation
Education
University of Denver 2008 — 2011
Bachelor's degree, Global Studies
Minnapolis Business College 2005 — 2006
Diploma, Travel and Hospitality
Anoka Ramsey Community College 2003 — 2005
Associate's degree, General Studies
Connexions Loyalty December 2001 - Present
Connexions Loyalty December 2001 - Present
Maritz May 1990 - May 2001
Delafield Harvey Tabell 1986 - 1990
Skills
Loyalty Marketing, Loyalty Programs, Cards, Product Management, Product Marketing, Gift Cards, Incentives, Credit Cards, P&L Management, Customer Loyalty, Customer Retention, Payments, Strategic Partnerships, B2B, Brand Loyalty, Financial Services, Customer Acquisition, Integrated Marketing, Mobile Marketing, Competitive Analysis, Analytics, Strategy, Business Development, Team Building, Email Marketing, Direct Marketing, Marketing, Multi-channel Marketing, CRM, Program Management, Relationship Marketing, Marketing Strategy, Start-ups, Leadership, E-commerce, Segmentation, Customer Experience, Lead Generation, Mergers & Acquisitions, Partnership Marketing, Executive Management, Marketing Management, Database Marketing, Interactive Marketing, Digital Marketing, Online Marketing, Brand Management, Cross-functional Team..., B2B Marketing, Online Advertising
Education
Rutgers University-New Brunswick 1982 — 1986
MSP Communications for Pillsbury.com July 2013 - Present
Connexions Loyalty June 2013 - July 2013
Connexions Loyalty January 2013 - June 2013
Connexions Loyalty October 2012 - January 2013
Darden Restaurants September 2009 - September 2012
Clear Channel Communications May 2011 - September 2011
Skills
Research, Public Speaking, Group Work, Creative Writing, Marketing, Event Planning, Event Management, Social Media, Marketing Communications, SharePoint, Writing, Microsoft Office, Microsoft Excel, Microsoft Word, Conflict Management, Business Journalism, Fast Learner, Intercultural..., Business Communications, Professional..., Coordinating Events, Diversified, Outgoing, Literature, Photography, Photoshop, Communication, Account Management, Goal Oriented, Getting The Job Done, Fundraising, Editing, Management, Facebook, Social Networking, Journalism, Teamwork, Social Media Marketing, Time Management, Press Releases, Critical Thinking
Education
University of Minnesota-Duluth 2008 — 2012
BA, Communication
Griffith College Dublin 2011 — 2012
Journalism
Prior Lake High School 2004 — 2008
Generals
Carlson Wagonlit Travel August 2014 - Present
Connexions Loyalty January 2008 - August 2014
Star Tribune November 2006 - January 2008
Lavender Magazine June 2003 - November 2006
Wells Fargo 1999 - 2003
Briggs and Morgan, P.A. 1998 - 1999
Skills
Market Planning, Advertising, Public Relations, Integrated Marketing, Marketing, Sales, Event Planning, Marketing Management, Account Management, Advertising Sales, Email Marketing, Marketing Strategy, Leadership, Strategy, Social Networking, Interactive Marketing, Digital Marketing, Direct Mail, Marketing Communications, B2B, Social Media, Lead Generation, SEO, Management, Online Advertising, Mobile Marketing, Analytics, Digital Media, Brand Management, E-commerce, Loyalty Marketing, New Business Development, Direct Marketing, Online Marketing, SEM, Social Media Marketing, Event Management, Retail, Product Marketing, Facebook, Customer Acquisition, Relationship Marketing, Multi-channel Marketing, Strategic Partnerships, Database Marketing, Media Planning, Loyalty Programs, B2B Marketing, CRM, Product Development
Education
University of St. Thomas 1999 — 2001
Masters of Education Program
University of Minnesota-Twin Cities 1994 — 1999
Bachelors, English
Connexions Loyalty 2003 - Present
Skills
Call Centers, Cross-functional Team..., Leadership, Operations Management, Process Improvement, Strategic Planning, Team Building, Team Leadership
Education
University of California, Irvine
Teacher Certification, Secondary Education and Teaching
University of California, Santa Barbara
History
Connexions Loyalty May 2015 - Present
Connexions Loyalty January 2013 - Present
Affinion Group January 2008 - December 2012
Affinion Group January 2006 - December 2007
Affinion Group January 2003 - December 2005
Trilegiant (Formerly Cendant) July 1999 - December 2002
Skills
Business Development, New Business Development, Sales, Retail, Strategic Partnerships, Direct Marketing, Digital Strategy, Marketing Strategy, Account Management, Creative Direction, Marketing, CRM, Strategic Planning, Cross-functional Team..., Selling, Integrated Marketing, Leadership, Product Marketing, Lead Generation, Digital Marketing, Strategy, Competitive Analysis, Email Marketing, Analytics, Online Advertising, E-commerce, Customer Acquisition, Product Management, Online Marketing, Multi-channel Marketing
Education
Fairfield University 1995 — 1999
School of Business, Marketing Major
Fairfield Prep 1991 — 1995
Brady Corporation March 2015 - Present
Connexions Loyalty July 2014 - November 2014
Capella University June 2014 - July 2014
3M March 2014 - June 2014
The Nerdery December 2012 - March 2014
The Nerdery October 2012 - December 2012
The Nerdery November 2011 - October 2012
The Nerdery October 2010 - November 2011
Tiger Oak Publications July 2010 - October 2010
SMSC Gaming Enterprise August 2008 - July 2010
Skills
User Experience, Information Architecture, Usability Engineering, Axure RP, OmniGraffle, Wireframes, User Interface Design, Content Strategy, Web Design, Web Development, Front-end, HTML, HTML 5, CSS, Web Graphics, Graphic Design, Photoshop, Adobe Creative Suite, Creative Direction, Project Estimation, PHP, E-commerce, JavaScript, jQuery, JSON, Content Management, CMS, Drupal, SEO, Facebook API, Apache, Git, ActionScript, Set Design, Stagecraft, Scenery, Prop Fabrication, Set Decoration, IATSE, Miniatures, Digital Strategy, Foam Sculpting, Prop Construction, Miniature Effects, Physical Effects, Set Construction, Prop Making, Electrics, Set Dressing, Scenic Painting
Education
KRS Computer and Business School 1999 — 2001
MCSD C++
Bemidji State University 1993 — 1994
General, Graphic Arts, Technical Theater, Special Effects Model Building
Connexions Loyalty March 2014 - Present
Just for Fun inc. July 2005 - December 2013
Skills
Microsoft Office, Teamwork, Microsoft Excel, PowerPoint, Customer Service, Time Management, Event Planning, Microsoft Word, Facebook, Social Media, Social Media Marketing, Public Speaking, Social Networking, Research
Education
Arizona State University 2011 — 2014
Bachelor of Science (BS), Logistics, Materials, and Supply Chain Management
UnitedHealth Group October 2013 - Present
Connexions Loyalty December 2012 - September 2013
SUPERVALU December 2010 - July 2012
Carlson Marketing April 2004 - August 2009
Carlson Marketing May 1996 - August 2009
Carlson Marketing September 2000 - April 2004
Carlson Marketing June 1998 - September 2000
Carlson Marketing October 1996 - June 1998
Carlson Marketing May 1996 - October 1996
Skills
Loyalty Marketing, Building Relationships, Negotiation, Financial Services, Direct Marketing, Loyalty Programs, Partnership Marketing, Relationship Marketing, Marketing Strategy, Partnerships, Program Management, Training, Incentives, Marketing Management
Education
University of Northern Iowa 1991 — 1995
BA, Marketing
Connexions Loyalty January 2013 - Present
Merrill Corporation March 2012 - January 2013
Virtual Radiologic February 2006 - March 2012
Interelate/eLoyalty 2001 - 2003
Schwans 1995 - 1999
Skills
Executive Management, B to C, Engineering Management, C#, Technical Management, Work Process Improvement, ITIL, Budget Management, Software Development, Product Development, Web Development, SQL, Agile, PACS, Databases, Process Improvement, Customer Relations, Team Leadership, Budgeting, Problem Solving, Microsoft Office, Program Management, Strategic Planning, Business Analysis, Team Building, Process Engineering, .NET, Healthcare, Change Management, SQL Server, JavaScript, Quality Assurance, Compliance, New Business Development, ASP.NET, Negotiation, Business Management, Cross-functional Team..., Product Management, HTML, Troubleshooting, Radiology, Performance Management, Web Applications, Documentation, Volleyball, CPOE, Leadership, Management, Agile Methodologies
Education
Southwest Minnesota State University 1991 — 1995
BA,BS, Math, Compter Science
Pipestone HS 1984 — 1992
Connexions Loyalty April 2002 - Present
Education
University of Maryland College Park 1995 — 2000
Bachelor of Science (BS), Accounting
Connexions Loyalty June 2013 - Present
mindSHIFT June 2012 - August 2012
Skills
PowerPoint, Customer Service, Java, HTML, Research, Photoshop, Public Speaking, English, Microsoft Office, Powershell, Microsoft SQL Server, PHP, VMware, JavaScript, CSS, TCP/IP
Education
The College of St. Scholastica
Bachelor of Arts (B.A.), Computer Science
Connexions Loyalty November 2014 - Present
Travel Leaders Leisure Group June 2009 - November 2014
Cruise Holidays, Carlson Leisure Group 2005 - 2009
Cruise Holidays, Carlson Leisure Group 2003 - 2005
Vail Resorts April 2002 - June 2003
Skills
Tourism, Customer Service, Account Management, Leisure Travel, Marketing Strategy, Marketing, Microsoft Office, New Business Development, Leisure, Event Planning, Team Leadership, Team Building, Business Travel, Cruises, Business Strategy, Marketing Communications, Tour Operators, Sabre, Online Travel, Travel Technology, Incentives, Vacation, Trade Shows, Meeting Planning, Email Marketing, Travel Insurance, Strategic Planning, Destination Marketing, Sales, Incentive Travel
Education
University of Phoenix 2007 — 2010
Bachelor of Science (BSc), Business, Management, Marketing, and Related Support Services
Wells Fargo January 2015 - Present
Wells Fargo August 2014 - Present
Project CAP June 2014 - August 2014
Connexions Loyalty November 2012 - June 2014
UnitedHealth Group October 2011 - November 2012
Wells Fargo July 2010 - October 2011
Lincoln Center for the Performing Arts 1993 - 1994
Human Rights First 1993 - 1994
Skills
SharePoint, Vendor Management, Program Management, Business Analysis, Resource Management, Change Management, Project Coordination, SDLC, PMO, Process Improvement, Project Management, Visio, Business Process..., Requirements Gathering, Requirements Analysis, Agile Methodologies, SQL, Business Requirements
Education
Boston University 1992 — 1993
Master of Arts (M.A.), International Relations and Affairs
Bucknell University 1988 — 1992
Bachelor of Arts (BA), International Relations and Affairs
Create Digital December 2014 - Present
GE Healthcare May 2013 - December 2014
Connexions Loyalty June 2011 - May 2013
Connexions Loyalty November 2007 - July 2011
Connexions Loyalty March 2004 - November 2007
Northrop Grumman Corporation August 2002 - March 2004
McCord Consumer Direct & The Travel Solution January 2002 - August 2002
King’s Creek Plantation & Reality August 2001 - January 2002
American Type Culture Collection April 2000 - August 2001
Technology TEAM Inc. December 1998 - April 2000
Skills
Product Development, E-commerce, Analysis, Management, Agile Methodologies, Business Analysis, Analytics, SDLC, Program Management, Team Management, Product Management, Leadership, Marketing, Cross-functional Team..., Integration, Vendor Management, CRM, Business Intelligence, Requirements Gathering, IT Strategy, Marketing Strategy, Requirements Analysis, Budgets, Sales, Scrum, Product Strategies, Product Owner, Technology Solutions, Solutions Analysis, Solutions Architecture, Idea Generation, Concept Development, New Product..., Social Media Marketing, Business Process..., Business Systems..., User Experience Design, User Interface Design, Web Interface Design, Web Development, Web Marketing Strategy, Mobile Technology, Mobile Marketing, User Stories, Functional Analysis, Functional Requirements, Functional Design, Functional..., ColdFusion
Education
George Mason University 1995 — 1998
Bachelor of Science (BS), Business Management; Minor in Linguistics
Connexions Loyalty January 2015 - Present
The Nash Foundation 2013 - Present
Ottobock North America July 2013 - October 2014
Ottobock North America June 2011 - June 2013
Ottobock North America August 2008 - June 2011
Ottobock North America May 2006 - August 2008
Three Rivers Park District 1999 - 2005
Skills
Management, Training, Organization, Event Planning, Employee Training, Leadership, Time Management, Communication, Customer Service, Human Resources, Creativity, Self Management, Teamwork, Project Management, Instructional Design, Volunteering, Database Administration, Healthcare, Learning Management, Digital Communication, Adaptability, Problem Solving, Cross-functional Team..., PowerPoint, Outlook, Continuing Education, Articulate Studio, Visio, Medical Devices, Microsoft Excel
Education
Luther College
BA, Political Science, Sociology, German
Chaska High School
Minneapolis Community and Technical College
Web Design Professional Certificate
Connexions Loyalty September 2014 - Present
Loyalty Travel Agency/Connexions Loyalty November 2010 - September 2014
Carlson Wagonlit Travel November 2009 - November 2010
Carlson Wagonlit Travel November 2008 - October 2009
Zimmer Spine May 2008 - October 2008
Applebee's February 2008 - May 2008
The Schwan Food Company May 2007 - August 2007
Skills
Yield Management, Analysis, Management, Analytics, Market Analysis, Data Analysis, Leadership, Team Leadership, Microsoft Excel, Microsoft Access, Industry Research, Vendor Relationships, Competitive Analysis, Customer Service, Strategic Consulting, Program Evaluation, Contract Negotiation, Portfolio Optimization, Supplier Sourcing, Access, Travel Management
Education
Southwest Minnesota State University 2005 — 2007
BS, Management
Connexions Loyalty September 2014 - Present
Idaho Soil & Water Conservation Commission November 2013 - December 2014
Public Relations Student Society of America May 2011 - May 2012
Muscular Dystrophy Association 2010 - 2011
Skills
Social Media, Public Relations, Communication, Community Outreach, Campaigns, Marketing Communications, Social Media Marketing, Social Media Outreach, Writing, Press Releases, Media Relations, Guerrilla Marketing, Grassroots Communication, Grassroots Organizing, Fundraising, Digital Media, Public Affairs, Public Speaking, News Writing, Corporate Branding, Event Planning, Event Management, Ap Style, Marketing, InDesign, Social Networking, Strategic Communications, Newsletters, AP Style, Facebook
Education
Boise State University 2010 — 2012
Bachelor of Arts (B.A.), Communication, Public Relations
Boise State University 2009 — 2012
BS in Communication, Public Relations
Connexions Loyalty December 2012 - Present
Connexions Loyalty March 2006 - Present
AB Photography January 2005 - Present
EDS Group August 2005 - March 2006
Kelly Services January 2005 - August 2005
Hush Puppies June 2001 - May 2002
Skills
Online Advertising, Photography, Social Media, Advertising, Email Marketing, Customer-focused Service, Tourism, Portrait Photography, Marketing, Photojournalism, Event Planning, Photos, Headshots, Camera, Social Media Marketing, Sales, Social Networking, Call Centers, Digital Photography, Public Relations, Customer Service, Photoshop, Fashion, Landscape Photography, Blogging
Education
Northwest College 2002 — 2004
AAS, PHOTOGRAPHY
CAPITAL HIGH SCHOOL 1998 — 2002
Diploma
Noesis Labs LLC August 2013 - Present
Connexions Loyalty April 2013 - April 2014
BioMedix June 2012 - March 2013
Connexions Loyalty September 2009 - June 2012
OnClick Inc. August 2004 - September 2009
United Health Group June 2009 - August 2009
Gage December 2008 - April 2009
Ratchet April 2008 - October 2008
National Business Systems March 2007 - April 2008
Dr. Payne MD July 2006 - January 2008
Skills
.NET, C#, ASP.NET, TFS, LINQ, Agile Methodologies, VB.NET, WCF, HTML, Architecture, JavaScript, Visual Studio, Web Applications, MySQL, OOP, MVC, Microsoft SQL Server, Integration, Design Patterns, SSRS, WPF, Database Design, Test Driven Development, Entity Framework, Software Development, Scrum, RESTful WebServices, jQuery, SQL, JSON, Databases, AJAX, Web Development, REST, CSS, Subversion, Web Services, Relational Databases, Dependency Injection, XML, SharePoint, WebAPI, SSDT, Service Oriented..., Behavior Driven..., Domain Driven Design, AngularJS
Education
University of Minnesota-Twin Cities 1999 — 2004
Bachelor of Science, Computer Engineering
TrestleTree, LLC May 2015 - Present
Connexions Loyalty May 2014 - April 2015
Onlife Health February 2011 - May 2014
Virgin Pulse January 2007 - December 2010
UnitedHealthcare January 2002 - January 2007
Aetna Health Plans 1990 - 2002
US Healthcare 1985 - 1990
Metropolitan Life Insurance Company August 1983 - January 1989
Skills
Strategic Planning, Employee Benefits, Employee Wellness..., Corporations, Employee Wellness, Leadership, Managed Care, Healthcare, Start-ups, Health Insurance, Process Improvement, Marketing, Wellness, Health Policy, Management, Sales, Program Management, Fitness, Human Resources, Wellness Coaching, SaaS
Education
Bowdoin College
Bachelor of Science (BS), Government & Art History
St. Mark's School
Connexions Loyalty January 2011 - Present
Amentra 2007 - 2010
Skills
SQL, Java, XML, JavaScript, Agile Methodologies, HTML, Software Development, Web Services, C++, Subversion, C#
Education
North Carolina State University 1993 — 1997
BS, Computer Engineering
SUPERVALU June 2014 - Present
College of Saint Benedict and Saint John’s University August 2012 - August 2014
ineek creative web & design agency March 2014 - May 2014
Connexions Loyalty June 2013 - August 2013
Bituminous Roadways Inc May 2012 - August 2012
Skills
iOS development, Java, Xcode, Programming, Teamwork, PowerPoint, Microsoft Excel, Microsoft Word, Microsoft Office, Social Media, Customer Service, ASP.NET, Databases, Organization, Algorithms, Microsoft SQL Server, iOS Development
Education
St. John's University 2011 — 2015
Bachelor of Arts (B.A.), Computer Science
Prior Lake Senior High 2009 — 2011
High School Diploma
Juan Diego Catholic High School
Connexions Loyalty June 2010 - Present
IBM January 2003 - March 2010
IBM May 2001 - December 2002
Skills
Photoshop, Flash, Adobe Fireworks, Photography, Banner Ads, HTML, CSS, Video Editing, Video Production, Premiere, InDesign, Illustrator, Logo Design, Web Design, Content Management, Mockups, Adobe Acrobat, Camtasia, Graphic Design, Problem Solving, Product Development, Project Management, Marketing Communications, Email Marketing, HTML emails, Dreamweaver, Brochures
Education
University of Minnesota-Duluth 1999 — 2002
Bachelor of Fine Arts (BFA), Graphic Design
Franciscan University of Steubenville 1998 — 1998
Connexions Loyalty August 2013 - Present
Independent Consultant in Card Marketing March 2012 - July 2013
Bank of America July 2009 - March 2012
Bank of America 2006 - 2009
MBNA America 2005 - 2006
MBNA America 1994 - 2005
Skills
Credit Cards, Rewards Programs, Loyalty Marketing, Team Leadership, Portfolio Management, Consensus Building, Business Development, Partner Management, Competitive Analysis, Strategic Planning, Strategy, Product Management, E-commerce, Marketing, Marketing Strategy, Program Management, Credit, Cross-functional Team..., Product Development, Risk Management, Process Improvement, Leadership, Executive Management, Direct Marketing, Management, Segmentation, Analytics, Customer Experience, Financial Services, Call Centers, New Business Development, Debit Cards, Account Management, Brand Management
Education
Georgetown University 1982 — 1986
Bachelor of Science Foreign Service, International Relations
Connexions Loyalty March 2015 - Present
Connexions Loyalty December 2011 - February 2015
Mondial Assistance March 2011 - December 2011
Mondial Assistance December 2008 - February 2011
Skills
Account Management, Strategic Planning, New Business Development, B2B, Process Improvement, Business Analysis, Direct Marketing, Business Process..., Insurance, Marketing Strategy, Project Management, Strategy, CRM, Business Development, Competitive Analysis, Cross-functional Team...
Education
James Madison University - College of Business 1999 — 2003
BBA, International Business (Marketing Concentration) and Spanish
Tucker High
Enterprise Rent-A-Car January 2015 - Present
Connexions Loyalty November 2013 - January 2015
Enterprise Rent-A-Car March 2013 - July 2013
Skills
Account Management, Cold Calling, Customer Satisfaction, Customer Retention, Customer Service, Marketing, Sales, Sales Management, Sales Process, B2B, Leadership, Management, Microsoft Excel, Microsoft Word, Time Management, Social Networking
Education
University of Central Missouri 2007 — 2011
Bachelor of Science in Business Adminstration (BSBA), Marketing
Connexions Loyalty April 2013 - Present
Skills
New Business Development, Credit Cards, Strategic Partnerships, Customer Acquisition, Payments, Executive Management, Business Strategy, Marketing Strategy, Contract Negotiations, Customer Experience, Account Management, Customer Retention, Prepaid Cards, Loyalty Programs, Sales Management, Gift Cards, B2B, Strategy, Integrated Marketing, Debit Cards, E-commerce, Contract Negotiation, Marketing, Business Development, Sales, Management, Loyalty Marketing, Leadership, Product Development, Direct Marketing, CRM, Brand Loyalty, Analytics, Lead Generation, Segmentation, P&L Management, Product Management, Start-ups, Competitive Analysis, Multi-channel Marketing
Education
University of Maryland Francis King Carey School of Law 1988 — 1991
Juris Doctor with honor, Law
Dickinson College 1983 — 1987
BA cum laude, Political Science; Dramatic Arts
Georgetown Preparatory School 1979 — 1983
H.S. Diploma
Carlson Wagonlit Travel June 2015 - Present
Connexions Loyalty June 2014 - June 2015
Carlson Wagonlit Travel June 2008 - June 2014
Carlson Wagonlit Travel August 2006 - May 2008
Carlson Wagonlit Travel January 2003 - July 2006
Skills
Airlines, Teamwork, Travel Management, Supplier Negotiation, Business Travel, Revenue Analysis, Contract Negotiation, Airports, Change Management, Tourism, Travel Technology, Account Management, Pricing, Online Travel
Education
The University of North Dakota 1989 — 2004
Bachelor of Science, Aviation
Cardinal Stritch University 2000 — 2002
MBA, Business
Connexions Loyalty February 2014 - Present
Allianz Global Assistance USA March 2007 - October 2013
Allianz Global Assistance USA (formerly Mondial Assistance) March 2004 - March 2007
Sheltering Arms Physical Rehabilitation Centers August 2000 - March 2004
Weinstein JCC December 1994 - August 2000
WTVR TV6 May 1993 - December 1994
Virginia Capitol Connections Magazine May 1993 - December 1994
WHSV TV3 January 1993 - May 1993
Skills
Marketing Communications, Corporate Citizenship, Public Relations, Corporate Communications, Social Media, Internal Communications, Social Media Marketing, Non-profit Leadership, Creative Solutions, Executive Management, Advertising, Sponsorship, Spokesperson, Leadership, Thought Leadership, Doing a lot with a..., Media Relations, Program Management, Marketing, Marketing Strategy, Management, Corporate Branding, Strategy, Creative Direction, Strategic Communications, Integrated Marketing, Email Marketing, Press Releases, Online Marketing, Crisis Communications, Reputation Management, Brand Management, B2B Marketing, Copywriting, Brand Awareness, Brand Development, Budgets, Publicity, Newsletters, Message Development, Direct Marketing, Content Strategy, Digital Strategy, Strategic Planning, Nonprofits, Communication Training, Corporate Social..., Digital Marketing, Communication, Market Planning
Education
James Madison University 1990 — 1993
Bachelor of Science (BS), Mass Communication/Media Studies
Virginia Commonwealth University 1989 — 1990
Novitex Enterprise Solutions July 2015 - Present
Connexions Loyalty September 2011 - July 2015
Connexions Loyalty June 2004 - August 2011
Connexions Loyalty November 2001 - May 2004
Connexions Loyalty May 2000 - October 2001
Connexions Loyalty June 1997 - April 2000
Connexions Loyalty May 1996 - May 1997
Crestar Bank January 1994 - April 1996
May Company - Famous Barr Division December 1991 - December 1993
May Company - Thalhimers Corporate Division (Sold to May Company) October 1991 - November 1991
Education
Virginia Commonwealth University 1986 — 1989
Bachelor of Science (BS), Major: Marketing / Minor: Psychology
Richard Bland College of the College of William and Mary 1984 — 1986
Associate's degree, Business Administration and Management, General
Connexions Loyalty April 2015 - Present
SkyMall May 2004 - April 2015
Skills
Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Data Entry, Account Management, Customer Experience, Inventory Management, Merchandising, Time Management, Customer Satisfaction, Sales, Retail, Team Building, Marketing Strategy
Education
Gateway Community College 2003 — 2004
Connexions Loyalty July 2015 - Present
Indiana State University January 2012 - December 2014
Jeppesen May 2014 - August 2014
Jeppesen May 2013 - August 2013
Lowe's Home Improvement May 2012 - August 2012
Shoe Sensation May 2011 - November 2011
Skills
Adobe Creative Suite, Microsoft Office, SharePoint Designer, HTML 5, CSS, PHP, Web Development, HTML, Dreamweaver, Web Design, Windows 7, WordPress, Microsoft Word, Microsoft Excel
Education
Indiana State University 2011 — 2014
Bachelor of Science (B.S.), Information Technology
Columbus East High School 2007 — 2011
Connexions Loyalty May 2011 - Present
Skills
Advertising, Account Management, Direct Marketing, Management, Press Releases, Media Relations, Marketing, Marketing Communications, Email Marketing, Social Media, Social Media Marketing, Public Relations, Marketing Strategy, Integrated Marketing, Strategic Planning, Internal Communications
Education
Boston University 2006 — 2007
MS
University of Alabama 2002 — 2006
BA
AgilQuest January 2015 - Present
Connexions Loyalty December 2011 - January 2015
Affinion Group October 2008 - December 2011
Prospect Home of Richmond November 2004 - October 2008
Prospect Homes of Richmond October 2004 - October 2008
United Way of Richmond September 2004 - December 2004
Nationwide Insurance January 2003 - October 2004
Skills
Marketing Strategy, Marketing, Email Marketing, Direct Marketing, Lead Generation, Marketing Communications, Advertising, Social Media Marketing, Strategic Planning, Sales, Market Research, Social Media, Online Advertising, Direct Mail, Competitive Analysis, CRM
Education
The Frontier Project 2014 — 2014
Radford University 1998 — 2002
Design, Interior Design, Marketing, Merchandising
Connexions Loyalty November 2012 - November 2014
Connexions Loyalty January 2010 - November 2012
Carlson Leisure Group /TAG/CLTS/Affinion Goup 2007 - 2010
Carlson Leisure Group 2006 - 2007
Carlson Marketing Group 1988 - January 2006
Skills
SDLC, Business Analysis, Program Management, Project Management, Management, Application Lifecycle..., Helping Clients Succeed, Project Planning, Process Improvement, Change Management, Marketing, Business Intelligence, Visio, Cross-functional Team..., Software Development, Software Project..., Leadership, CRM, Information Technology, Agile Methodologies, IT Strategy, IT Management, Requirements Analysis, SharePoint, Vendor Management
Education
Gustavus Adolphus College 1984 — 1988
Bachelor's Degree, Psychology, Communications
Connexions Loyalty August 2015 - Present
Best Buy - Services IT August 2014 - July 2015
Wells Fargo January 2013 - June 2014
Federal Reserve Bank of Minneapolis - Retail Payments Office August 2010 - December 2012
Wells Fargo March 2008 - August 2010
Carlson Marketing June 1994 - November 2007
Carlson Wagonlit Travel September 1992 - June 1994
The Pillsbury Company November 1988 - July 1991
Arthur Andersen Management Information Systems Consulting Division September 1983 - October 1988
Skills
SDLC, Agile Methodologies, Business Analysis, XML, Quality Assurance, Project Management, Databases, Visio, Process Improvement, PL/SQL, Business Requirements, Systems Analysis, JIRA, SharePoint, Microsoft Dynamics CRM, ALM, Version One, @task, Contour, TIBCO Business Studio, Use Cases, Application Design, RUP – Rational Unified..., OOAD - Object Oriented..., SOA - Service Oriented..., Microsoft Office/Project, Oracle Database, Axure RP Pro 6, Waterfall Methodology, SQL Server Management..., Waterfall, CRM, Business Process
Education
Purdue University - Krannert Graduate School of Management 1981 — 1983
MBA, MBA - MIS Concentration
St. Cloud State University 1973 — 1978
BA, Psychology and French
Park Center Sr. High School 1970 — 1973
Connexions Loyalty January 2012 - Present
New Breed Logistics February 2008 - January 2012
Yash Solutions LLC January 2007 - January 2008
Skills
Oracle 11g, 10g, 9i,..., Oracle Enterprise..., Oracle RAC, Oracle SQL, SQL Tuning, RMAN, Unix Shell Scripting, Unix, Solaris, Linux, TOAD, SQL/ PLSQL, HTML, JAVA,..., SQL*Loader, tkprof, DBMS_STATS,..., AWR, ADDM, ASH, Oracle SQL*Forms,..., ORACLE DATAGUARD, Sharplex for Oracle, Toad, HP-UX, AIX, Erwin, ms-visio, Performance Tuning, Replication, Databases, Disaster Recovery, Shell Scripting, Data Migration, Servers, Windows, Grid Control, Oracle Administration, PL/SQL, Partitioning, Database Administration, SQL*Plus, Database Design, Patch Management, Data Warehousing, High Availability, Oracle Streams, SQL Server, RDBMS, ETL, Database Security, Data Modeling, Database Development, SQL
Education
Governors State University 2005 — 2006
Masters, Computer Science
Jawaharlal Nehru Technological University 2000 — 2004
Bachelors, Computer Science
Magellan Behavior Health March 2015 - Present
Royall & Company June 2014 - March 2015
Connexions Loyalty June 2013 - June 2014
GEICO February 2010 - May 2011
Starbucks June 2008 - February 2010
Norfolk State University August 2008 - May 2009
Skills
Access, Microsoft SQL Server, Visual Basic, SDLC, Management, Process Improvement, Data Mining, PHP, Windows, Networking, VBA, Microsoft Excel, Databases, SharePoint, Sales, Microsoft Office, Business Analysis
Education
University of Mary Washington 2009 — 2013
Master of Science, Management Information Systems; Information Assurance and Security
Norfolk State University 2005 — 2009
Bachelor of Science, Management Information Systems
Connexions Loyalty September 2013 - Present
Best Buy March 2012 - October 2013
Best Buy July 2010 - March 2012
Pearson VUE August 2009 - July 2010
Navitaire March 2007 - July 2009
Skills
Agile Methodologies, Business Analysis, Program Management, SDLC, Project Management, Vendor Management, Process Improvement, Software Project..., Cross-functional Team..., Requirements Analysis, Business Process..., Project Portfolio...
Education
South Dakota State University
Bachelor of Science, Business Economics
Connexions Loyalty November 2010 - Present
Fishbowl Solutions June 2010 - October 2010
Platinum HR Consulting February 2009 - June 2010
Oberon LLC February 2010 - March 2010
RMG Connect June 2005 - February 2009
Carlson Companies October 1996 - June 2005
Skills
Employee Relations, Employee Engagement, Performance Management, Onboarding, Talent Management, Employee Recognition, Human Resources, Deferred Compensation, Management, HRIS, Process Improvement, College Recruiting, Technical Recruiting, HR Policies, Change Management, PeopleSoft, Workforce Planning, Succession Planning, Coaching, Vendor Management, Employee Training, Employee Benefits, Organizational..., Ceridian, Policy, Compensation, Policy Writing, Training & Development, People Management, SuccessFactors, Kenexa, Leadership Development, Recruiting, Project Management, Talent Acquisition, Applicant Tracking...
Education
University of Phoenix
Bachelor of Science, Business/Management
Connexions Loyalty October 2013 - August 2015
College Ministries of Virginia June 2013 - September 2013
QubicaAMF December 2012 - March 2013
Songwire Studios May 2012 - August 2012
Grapevine Productions, LLC January 2011 - May 2011
Skills
Adobe Creative Suite, Photoshop, Illustrator, Web Design, HTML + CSS, Social Media, Dreamweaver, WordPress, Editing, iWork, HTML, Microsoft Office, Logic Pro, Adobe CS6, InVision, PowerPoint, Image Editing, Brand Awareness, InDesign, Social Media Marketing, User Interface Design, Adobe Creative Cloud, Google Analytics, Video Editing, ProTools, Premiere Pro, jQuery, JD Edwards, Data Entry, Writing, Graphic Design
Education
James Madison University 2009 — 2012
Bachelor of Science (BS), Media Arts & Design; Converged Media
SuccessFactors July 2015 - Present
Connexions Loyalty September 2012 - June 2015
Data Recognition Corporation April 2007 - September 2012
Express Scripts, Inc January 2004 - April 2007
Express Scripts, Inc January 2000 - December 2003
Skills
Agile Methodologies, Management, Manual Testing, Project Management, Quality Assurance, Quality Center, Regression Testing, SDLC, Software Documentation, Software Quality..., TFS, Test Cases, Test Planning, Testing, Waterfall, HP Quality Center
Education
North Hennepin Community College 1994 — 1996
Nursing
Charles Ryan Associates October 2013 - Present
Connexions Loyalty May 2013 - September 2013
Port & Main Magazine January 2013 - May 2013
Curio Magazine January 2013 - May 2013
The Bluestone Yearbook May 2012 - April 2013
Fredericksburg Parent & Family Magazine May 2012 - February 2013
Cask, LLC May 2012 - July 2012
Madison 101 Magazine January 2012 - May 2012
The Breeze Newspaper April 2011 - March 2012
Skills
InDesign, Graphic Design, Layout, Social Media, Typography, Illustrator, Mac, Yearbook, Photoshop, Logo Design, Newspaper, Adobe Creative Suite, Web Design, Magazines, Magazine Layout Design, WordPress, Facebook, Ap Style, Newspapers, HTML, CSS, JavaScript, Publications, Publishing, Camtasia, MailChimp, Squarespace
Education
James Madison University 2009 — 2013
Bachelor's degree, Media Arts & Design, Graphic Design
Proto Labs December 2014 - Present
Connexions Loyalty January 2008 - December 2014
Carlson July 2000 - January 2008
Worldspan March 1995 - June 2000
Delta Air Lines March 1988 - March 1995
Skills
SDLC, Microsoft SQL Server, Agile Methodologies, C#, LINQ, XML, WCF, Visio, VBScript, ASP.NET MVC, ASP, JavaScript, Integration, ADO.NET, Databases, VB.NET, scrum, Web Services, TFS, Visual Studio, T-SQL, Team Leadership, Application Security, Client Liaison, Team Building, Web Applications, Windows Server, Scrum
Education
University of St. Thomas 2014 — 2014
Mini Master of Project Management
State University of New York at Binghamton
Bachelor of Science (BS), Economics
Connexions Loyalty September 2014 - Present
Alachua County Public Schools August 2000 - September 2014
Camp Crystal Lake June 2001 - August 2002
Alachua County Public Schools August 1997 - August 2000
Skills
Teaching, Tutoring, Lesson Planning, Classroom Management, Curriculum Design, Staff Development, Curriculum Development, Public Speaking, Teacher Training, Child Development, Program Development, Program Evaluation, Educational Technology, Special Education, Classroom, Community Outreach, Event Planning, Leadership, Microsoft Excel, Nonprofits, PowerPoint, Program Management, Social Media, Training
Education
University of Florida 2005 — 2007
Bachelor of Science (B.S.), Family, Youth, and Community Sciences
Connexions Loyalty December 2012 - Present
Signature Concepts, Inc. February 2004 - December 2012
Skills
JavaScript, jQuery, Responsive Web Design, HTML5, CSS, SASS, PHP, Zend Framework, Backbone.js, SEO, E-commerce, Product Development, Project Management, Customer Service, Leadership, ASP, Social Media, Process Improvement, Web Development
Education
St. Cloud State University 1999 — 2004
Bachelor of Science (BS), Business Computer Information Systems (BCIS)
Team Detroit March 2015 - Present
PlanG July 2013 - February 2015
Connexions Loyalty January 2008 - June 2013
Affinion Loyalty Group 2005 - 2008
Electronic Data Systems 2003 - 2005
EDS, an HP company 1998 - 2003
Skills
CRM, Project Management, New Business Development, Marketing Strategy, Contract Negotiation, RFP, Vendor Management, Strategic Planning, Account Management, Analytics, Process Improvement, Program Management, Cross-functional Team..., Direct Marketing, Customer Experience, Management, Strategic Partnerships, Leadership, Sales, Team Building, Budgets, Competitive Analysis, Strategy, Business Development, P&L Management, Product Marketing, Product Management
Education
Michigan State University 1994 — 1998
Bachelor of Arts, Business Adminstration
Michigan State University 1994 — 1998
Bachelor's degree, Business Administration and Management, General
Be The Match operated by National Marrow Donor Program November 2014 - Present
Connexions Loyalty May 2014 - November 2014
TCF Financial March 2013 - May 2014
Dashe & Thomson January 2013 - April 2013
Convergent Solutions LLC November 2012 - March 2013
International Decision Systems April 2008 - November 2012
University of St. Thomas 2009 - 2009
University of St. Thomas 2009 - 2009
INTERNATIONAL DECISION SYSTEMS, INC. April 2004 - March 2008
BENFIELD, INC August 2003 - March 2004
Skills
Technical Writing, Instructional Design, Organizational..., Needs Analysis, Project Management, Management, Training, E-Learning, Leadership, Project Planning, Employee Training, Instructor-led Training, Training Delivery, Coaching, Talent Management, Organizational..., Captivate, Performance Management, Articulate Storyline
Education
University of St. Thomas 2012 — 2016
Master of Arts (MA), Human Resource and Change Leadership (In progress)
University of Minnesota-Twin Cities 2011 — 2011
Certificate, Project Management
Minnesota State University, Mankato 1993 — 1995
BS, English (Technical Communication); BS, Spanish
UST Global July 2014 - Present
Connexions Loyalty July 2013 - June 2014
PayPal April 2006 - May 2013
Ford Information Technology Services India September 2005 - March 2006
Netique Info Tech May 2004 - August 2005
Skills
Checkout, Payment Systems, Compliance, Enterprise Architecture, SOA, Web Services, Oracle SOA Suite, XML Schema, XML, XML Spy, REST, SOAP, SoapUI, Agile Methodologies, Scrum, Software Development..., OO Software Development, Android Development, Weblogic, Weblogic Administration, Oracle Enterprise..., Spring, Struts, JPA, EclipseLink, Hibernate, Java Enterprise Edition, Unix, Unix Shell Scripting, JavaScript, JIRA, ClearQuest, JUnit, Apache, Oracle PL/SQL..., ATG, Java, JSF, OOAD, ClearCase, Tortoise SVN, Git, POI, Spring Framework, SDLC, Drools, Ext JS, PL/SQL, Oracle, SQL
Education
Gandhigram Rural Institute 2002 — 2004
MSc, Information Technology
Madurai Kamaraj University 1998 — 2001
BSc, Computer Science
Periyar University 2007 — 2010
Master of Business Administration (MBA), Finance and Financial Management Services
Leslie's Poolmart, Inc. April 2015 - Present
Connexions Loyalty January 2015 - April 2015
Red Roof Inn May 2011 - February 2015
Lindenwood University January 2010 - May 2014
Lindenwood University January 2010 - May 2014
Skills
Event Planning, PowerPoint, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, Social Media, Teamwork, Time Management, Social Networking, Leadership, Facebook, Fundraising, Sales, Public Speaking
Education
Lindenwood University 2009 — 2014
Bachelor's degree, Business Administration and Management, General
Francis Howell North
Connexions Loyalty April 2010 - Present
Connexions Loyalty February 2008 - April 2010
Connexions Loyalty November 2007 - February 2008
Connexions Loyalty November 2002 - November 2007
Connexions Loyalty April 2002 - November 2002
Skills
Call Centers, Vendor Management, Process Improvement, Business Analysis, Help Desk Support, Project Management, Business Process..., Requirements Analysis, Strategy, Team Leadership, Visio, SDLC, Account Management, Management, Strategic Planning, Leadership, Program Management, Change Management, CRM
Education
Festus High School
Missouri Baptist University
Charter Communications May 2015 - Present
Independent Contractor-mystery shopper May 2002 - Present
Send Out Cards November 2006 - Present
Rx Outreach September 2013 - December 2013
Connexions Loyalty March 2011 - March 2013
Maritz March 2009 - March 2011
SwifTechs September 2007 - March 2009
Skills
Online Marketing, Social Media, Public Speaking, Blogging, Advertising, Greeting Cards, Send Out Cards, Social Networking, Social Media Marketing, Small Business, Entrepreneurship, Business Networking, Marketing, Email Marketing, Lead Generation, Marketing Strategy, Direct Marketing, Coaching, Relationship Marketing, Personal Development, Team Building, Customer Retention, Facebook, Customer Service, Leadership Development, Networking, Direct Sales, Online Advertising, Management, Sales, Web Marketing, Start-ups, Training, Leadership, New Business Development, SEO, Marketing Communications, Network Marketing
Education
Saint Louis Community College-Forest Park 1995 — 1996
Associate of Arts and Sciences (AAS), Information Technology
Southern Illinois University, Carbondale 1993 — 1994
PRE-MBA, Masters of Business Administration
Eastern Illinois University 1988 — 1993
BA, Psychology
Connexions Loyalty November 2010 - Present
Fisher Investments September 2007 - August 2010
Major Medical Supply May 2003 - September 2007
Independent Contractor 2002 - 2003
J.D. Edwards 2000 - 2002
Skills
SDLC, Business Analysis, Requirements Gathering, SharePoint, Requirements Analysis, Agile Methodologies, Business Process..., Business Process..., Strategy, Business Requirements, Visio, Project Management, Change Management, PMO, Vendor Management
Education
University of Colorado Boulder
MS, Technical Business Operations
University of Colorado Boulder - Leeds School of Business
BS, Information Systems
Connexions Loyalty November 2010 - September 2013
Connexions Loyalty September 2012 - March 2013
WDS April 2008 - May 2010
Skills
Windows..., Mac OS, iOS, Visual Basic, Visual Studio, HTML 5, Visual C++, JavaScript, Visual C#, Active Directory, Microsoft Exchange, Microsoft Office 2007, Avaya CMS, IEX Total View, Avaya, Technical Support, Help Desk Support
Education
University of Phoenix 2011 — 2014
AA, Information Technology Support
NEWSCYCLE Solutions February 2015 - Present
Connexions Loyalty May 2013 - September 2013
Skills
Microsoft Word, Microsoft Excel, Customer Service, PowerPoint, Microsoft Office, Teamwork, Research, English, Photoshop, Public Speaking, Windows, Social Media, HTML, Time Management, Outlook, Event Planning, C++, C
Education
St. Olaf College 2010 — 2014
Bachelor of Arts (B.A.), Computer Science
Hopkins Highschool 2007 — 2010
Quality Reward Travel LLC DriverUber STLMay 2015 - Present
Connexions Loyalty September 2012 - January 2015
Jeff Computers August 2011 - September 2012
Convergys December 2010 - August 2011
Maritz August 2010 - December 2010
Skills
Computer Hardware, Computer Repair, Technical Support, Troubleshooting, XP, Windows 7, Laptops, A+ Certified, Windows, Software Installation, Operating Systems, Hardware, Home Networking, Computer Maintenance, Computer Diagnostics, Remote Desktop, Help Desk Support, Desktop Computers, Android, Customer Experience
Education
Jefferson College 2015 — 2019
Computer and Information Systems Security/Information Assurance
Clearfield Job Corps Center 2004 — 2006
Full Program Complete, Homebuilding and Apartment Maintenance
Great Basin High School 2004 — 2006
High School Diploma
Connexions Loyalty November 2013 - Present
Knowledge Marketing April 2013 - November 2013
Verifications, Inc. October 2010 - March 2013
Taylor Corporation May 2010 - October 2010
Precision Press August 2009 - May 2010
Interprise software solutions, Inc March 2009 - August 2009
James Tower January 2008 - March 2009
James Tower February 2005 - January 2008
Precision Press May 1999 - February 2005
Skills
.NET, C#, ASP.NET, ASP.NET MVC, ASP.NET AJAX, OOP, OOAD, Visual Studio, TFS, SQL, SQL Server, T-SQL, NHibernate, Database Design, DotNetNuke, Unit Testing, Moq, Microsoft SQL Server, SDLC, JavaScript, Agile Methodologies, Stored Procedures, Data Modeling, AJAX, IIS, SSRS, VB.NET, VSS, XML
Education
Minnesota State University, Mankato 1994 — 1999
BS, Computer Information Science
Connexions Loyalty February 2014 - Present
L'Oréal July 2012 - July 2013
University of Minnesota September 2009 - May 2012
Anoka County May 2005 - August 2010
Skills
Microsoft Excel, Regression Analysis, Managerial, Biology, Econometrics, Economics, PowerPoint, Communication, Teamwork, Analytic Thinker, Flexibility, Interpersonal..., Cultural Adaptation
Education
University of Minnesota-Duluth 2007 — 2012
Bachelor of Science (BS), Biology, General
University of Minnesota-Duluth 2007 — 2012
Bachelor of Arts (BA), Economics
Connexions Loyalty March 2011 - Present
Southern States Cooperative November 2009 - March 2011
Circuit City Stores Inc August 2004 - January 2009
Circuit City Stores, Inc July 2003 - August 2004
Circuit City Stores, Inc. May 1999 - August 2003
Circuit City Stores, Inc November 1997 - May 1999
Skills
Merchandising, Retail, Inventory Management, Purchasing, Negotiation, Marketing, Forecasting, Account Management, Strategy, Management, Marketing Strategy, Advertising, Customer Service, Sales, Leadership, Time Management, Team Building, Customer Satisfaction, Training, Program Management, Team Leadership, Contract Negotiation, Strategic Planning
Education
James Madison University
B.A., English and Psychology
University of Virginia
M.Ed., Counseling
Magellan Health August 2015 - Present
Connexions Loyalty May 2013 - August 2015
Dominion Digital January 2013 - May 2013
Affinion Group September 2010 - December 2012
Deloitte 2009 - September 2010
BearingPoint 2006 - 2009
Virginia Credit Union 2004 - 2006
BearingPoint 2000 - 2004
Media General 1999 - 2000
American Management Systems 1998 - 1999
Education
James Madison University - College of Business 1994 — 1998
Bachelor of Business Administration (BBA)
James Madison University
BA
Connexions Loyalty June 2014 - Present
Self -Employed January 2015 - Present
HealthPartners June 2013 - June 2014
Siteimprove April 2012 - June 2013
HighJump Software January 2012 - April 2012
Marcus’ Computer Repair April 2010 - December 2011
Minnesota State University, Mankato February 2008 - December 2011
Skills
Technical Support, Virtualization, Powershell, SSIS, Windows Server, SQL Server Management..., Microsoft Dynamics CRM, Server Administration, Team Foundation Server, C#, ASP.NET, Database Administration, Bootstrap Framework, SEO, Web Governance, Build Automation, MSBuild, Software Deployment, .NET, IIS, Hyper-V, Repliweb, TFSVC, MSDeploy, Magento, WordPress, cPanel, FTP, CSS, Microsoft SQL Server, SharePoint, Visual Studio, Google Webmaster Tools, Continuous Integration, xslt, .htaccess, DNS, MySQL
Education
Minnesota State University, Mankato
Bachelor of Science, MIS (Management Information Systems) Minors: Computer Technology, Business Administration
Osceola High School
Connexions Loyalty January 2011 - Present
Stephen Rountree June 1990 - Present
R5 Advisors July 2009 - 2012
Virginia Commonwealth University August 2009 - 2011
U.S. News & World Report November 1995 - April 2009
US News & World Report 2005 - 2009
Popular Science 1996 - 2007
Richmond Times-Dispatch October 1992 - November 1995
Orange County Register 1990 - 1992
Skills
Multimedia, Advertising, Illustration, Web Design, Adobe Creative Suite, Information Graphics, Storytelling, Flash, InDesign, Art, Publications, Graphics, Public Relations, Integrated Marketing, Magazines, Information Design, 3D graphics, Social Media Marketing, Journalism, Publishing, WordPress, Graphic Design, Newspapers, Editorial, Data Mapping, Art Direction, Social Media
Education
James Madison University 1986 — 1990
BS, Communications
Lee-Davis H.S. 1983 — 1986
Connexions Loyalty 2002 - Present
Macy's 2011 - 2013
Affinion Loyalty Group 2005 - 2013
Trilegiant Loyalty Solutions January 2002 - 2005
Stopka & Associates March 2001 - December 2001
Broughton Systems May 1998 - March 2001
Skills
Oracle, SDLC, Requirements Analysis, Business Analysis, Requirements Gathering, SharePoint, Agile Methodologies, Data Warehousing, ETL, PL/SQL, Web Services, SQL, Business Intelligence, Software Development, Java, Unix, Weblogic, Data Modeling, Microsoft SQL Server, SQL Server Management..., Visual Studio, SiteScope, Solarwinds, SOA, Visio
Education
James Madison University 1994 — 1998
BBA, Computer Information Systems
Paul VI High School 1990 — 1994
Capital One August 2014 - Present
WealthForge, LLC. October 2013 - June 2014
Connexions Loyalty January 2011 - September 2013
CAMADA LLC July 2005 - January 2012
Affinion Loyalty Group February 2007 - December 2010
Comsys July 1999 - January 2007
PDS Infotech March 1998 - March 1999
Skills
Weblogic, Operating Systems, Java Enterprise Edition, Hibernate, Web Applications, Consulting, Architecture, Databases, Process Improvement, Application Architecture, SOA, Enterprise Architecture, XML, Java, SQL, Business Analysis, Software Project..., Software Development, Agile Methodologies, Oracle, SDLC, jQuery, Architectures
Education
Strayer University (VA) 2005 — 2006
BSCS, Information Systems
Northern Alberta Institute of Technology 1993 — 1996
CST, Business Computer Systems Technology
Northern Alberta Institute of Technology 1986 — 1988
Accounting, Finance and accounting
Briercrest Bible College 1980 — 1982
Music
Prime Therapeutics July 2014 - February 2015
Connexions Loyalty November 2013 - June 2014
Prime Therapeutics December 2012 - November 2013
US Bank December 2011 - December 2012
Thrivent Financial April 2008 - December 2011
Pearson VUE August 2007 - April 2008
Carlson Companies January 2004 - July 2007
Cargill January 2004 - April 2004
Allianz 2002 - 2003
Skills
PMP, Software Development, Project Portfolio..., CPA, Certified Rational..., MS Project, Program Management, Business Intelligence, PMO, Cross-functional Team..., Requirements Analysis, SharePoint, Integration, Business Process, Project Management, Certified Scrum Master...
Education
Loyola University Maryland
M.S., Finance
University of Maryland - Robert H. Smith School of Business
Connexions Loyalty October 2014 - Present
Univita Health Inc October 2013 - August 2014
Syngenta Seeds August 2011 - October 2013
Robert Half Technology July 2009 - August 2011
Dow Jones February 2008 - July 2009
Regis Corporation October 2007 - February 2008
Verifications, Inc. August 2006 - July 2007
LarsonAllen February 2004 - July 2006
various November 1994 - August 2004
US Bank 2003 - 2003
Skills
Software Project..., Project Planning, Budget Management, People Management, Cross-functional Team..., Change Management, Project Delivery, Continuous Improvement, MS Project, Project Portfolio..., Business Analysis, Management, Process Improvement, Project Management, PMO, Agile Methodologies, Enterprise Architecture, Software Development, Leadership, SDLC, Microsoft Project
Education
University of Minnesota - Carlson School of Management 1980 — 1986
B.S., Business Administration
Connexions Loyalty May 2013 - Present
Affinion Group September 2011 - April 2013
Affinion Group May 2010 - September 2011
Affinion Loyalty Group June 2004 - May 2010
Affinion Loyalty Group November 1998 - September 2005
Affinion Loyalty Group May 2000 - April 2004
Skills
Unix, SDLC, Visio, Data Modeling, Disaster Recovery, Enterprise Architecture, SharePoint, IT Solutions, Vendor Management, Enterprise IT..., Business Analysis, Database Administration, Databases, IT Management, Requirements Analysis, Microsoft SQL Server, Business Intelligence, IT Strategy, Software Project..., Oracle, Agile Methodologies, ITIL, SQL, Solution Architecture, Integration, IT Service Management, Requirements Gathering, Software Development, ETL
Education
Northern Illinois University 1994 — 1996
MS, Computer Science
Connexions Loyalty August 2013 - Present
UnitedHealth Group July 2005 - August 2013
LSS Data Systems April 2005 - June 2005
Gallery Software April 2002 - April 2005
Skills
SDLC, Business Analysis, Visio, Requirements Gathering, SQL, Process Improvement, Integration, PeopleSoft, Business Intelligence, Vendor Management, Unix, Program Management, Windows, Change Management, Linux, Performance Tuning, Systems Architecture, Unix Shell Scripting, Windows Scripting, HTML, Apache, IIS, Weblogic, Requirements Analysis, Firewalls, Networking, Servers, Management, Leadership, Enterprise Architecture, Databases, Disaster Recovery
Education
Concordia University-St. Paul 2003 — 2005
Bachelor of Arts (B.A.), Information Technology
Hennepin Technical College 2001 — 2002
Associate of Arts and Sciences (A.A.S.), Network and System Administration/Administrator
Cambridge Community College 1997 — 1999
Connexions Loyalty July 2012 - Present
Connexions Loyalty Travel Solutions January 2008 - July 2012
Carlson Leisure Group January 2005 - January 2008
Carlson Marketing Group June 1994 - April 2005
Skills
Business Analysis, SDLC, Requirements Analysis, Visio, Agile Methodologies, Requirements Gathering, Business Requirements, Use Case, Data Modeling, Team Leadership, Microsoft SQL Server, Waterfall
Education
St. Cloud State University 1990 — 1994
Bachelor of Science (B.S.), Business Computer and Information Sciences
Connexions Loyalty August 2011 - Present
Connexions Loyalty Travel Solutions January 2010 - July 2011
Harris Research, Inc. October 2009 - January 2010
Carlson Leisure Group October 2006 - October 2009
Connexions Loyalty Travel Solutions October 2006 - October 2009
Carlson Leisure Travel Services March 2004 - September 2006
Skills
ITIL, Process Improvement, Call Center, Customer Service, Business Analysis, Six Sigma, Customer Relations, Team Leadership, Data Analysis, Business Process..., Quality Assurance, Microsoft Office 2007, Worldspan, Project Coordination, Project Management, Customer Satisfaction, Operations Management, Vendor Management, Visio, Call Centers, Change Management, Program Management, Team Building, Cross-functional Team..., SharePoint, SDLC, Requirements Analysis, Management, Requirements Gathering, Agile Methodologies, Product Management, Project Planning, Loyalty Marketing, Integration, Strategy, Business Requirements, E-commerce, CRM, Analysis, Agile Project Management, Loyalty Programs, Customer Experience, Incentives
Education
Utah State University 1993 — 1996
Boise State University
LMT Group/Loylogic October 2013 - Present
Connexions Loyalty July 2010 - October 2013
Richardson Training & Consulting, LLC November 2003 - July 2010
DEI Management Group September 1998 - November 2003
Education
Dickinson College 1985 — 1989
BA, English, History, Dramatic Arts
British American Drama Academy 1988 — 1989
Advanced Studies, Dramatic Arts
Lawrence Academy 1982 — 1985
College Preparatory
Connexions Loyalty January 2015 - Present
SkyMall April 2010 - January 2015
SkyMall 1993 - April 2010
Skills
Leadership, Business Analysis, Integration, Process Improvement, SDLC, Business Intelligence, Vendor Management, Program Management, Customer Service, CRM, Management, Financial Reporting, Strategic Planning, Project Management, Cross-functional Team..., Account Management, Information Technology
Education
Arizona State University
Connexions Loyalty October 2010 - Present
Hill PHOENIX March 2010 - October 2010
Nationwide Better Health April 2007 - January 2010
Information Control Corporation April 2007 - January 2010
GalaxE Solutions April 2006 - January 2007
Skills
Java, Weblogic, SDLC, Spring, Hibernate, Java Enterprise Edition, Oracle, Requirements Analysis, SQL, Struts, Microsoft SQL Server, JSP, Servlets, Agile Methodologies, XML, Web Services, SOA, JavaScript, Software Development, PL/SQL, Unix, Eclipse, EJB, Ant, JDBC, Spring Framework, JPA, jQuery, Oracle SOA Suite
Education
Nagarjuna University 2002 — 2005
MCA, Masters in Computer Applications
Nagarjuna University 1999 — 2002
BCA
Capital One November 2014 - Present
Connexions Loyalty March 2012 - November 2014
Connexions Loyalty December 2010 - March 2012
Mortgage Outreach Services April 2009 - September 2010
Wachovia Securities September 2008 - March 2009
Wachovia Securities, LLC July 2006 - September 2008
Wachovia Securities August 2004 - July 2006
Smithsonian American Art Museum May 2003 - December 2003
Smithsonian American Art Museum January 2000 - May 2003
Smithsonian American Art Museum January 1995 - January 2000
Skills
Leadership, Marketing Communications, Account Management, Project Management, Community Outreach, Training, Call Centers, Program Management, Budgets, Strategy, Microsoft Excel, Marketing Strategy
Education
University of Delaware 1986 — 1990
Bachelor of Art, Art History
University of Delaware's Exchange
Cargill August 2013 - Present
Connexions Loyalty August 2012 - August 2013
NWP Services Corporation January 2012 - August 2012
Merrill Corporation August 2011 - January 2012
Solution Design Group May 2011 - August 2011
Lender Processing Services, Inc. (LPS) - Fidelity June 2009 - May 2011
UnitedHealth Group January 2008 - July 2008
GMAC-ResCap International 2003 - 2008
GMAC-RFC 1996 - 2003
Skills
SDLC, C#, .NET, ASP.NET, Web Services, Visual Studio, T-SQL, Microsoft SQL Server, XML, Architecture, Design Patterns, WCF, Integration, SOA
Education
New Mexico State University 1981 — 1984
3 years of coursework towards degree, Electrical Engineering
Carlson Rezidor Hotel Group February 2014 - Present
Connexions Loyalty January 2012 - February 2014
Affinion Group 2009 - January 2012
Connexions Loyalty Travel Solutions 2001 - 2009
Carlson Leisure Group 1999 - 2001
Carlson Leisure Group 1997 - 1999
Carlson Companies 1993 - 1997
Skills
Account Management, Customer Relations, Microsoft Office, Call Center, Process Improvement, P&L Management, Business Development, Call Centers, Negotiation, Management, Customer Service, Start-ups, Program Management, Sales, Project Management, Strategic Planning, Training, Leadership, CRM
Education
University of Minnesota-Twin Cities 1989 — 1994
BA, Liberal Arts
Miami University 1988 — 1989
Connexions Loyalty January 2013 - Present
Oracle October 2011 - January 2013
Oracle December 2007 - October 2011
Oracle May 2005 - December 2007
Oracle July 2001 - May 2005
Oracle February 2000 - July 2001
Centro Legal August 1998 - February 2000
Skills
Quality Assurance, Technical Documentation, RoboHelp, Localization, Internationalization, FrameMaker, Technical Writing, Program Management, Requirements Analysis, Software Project..., Online Help, Project Management, Vendor Management, Visio, Business Analysis, CRM, Software Documentation, Enterprise Software, Product Management, Agile Methodologies, Agile Project Management, Oracle, Integration
Education
University of St. Thomas - Opus College of Business 2002 — 2004
Master of International Management, Communication
Hamline University
Bachelor of Arts, Spanish, International Studies, and History
Connexions Loyalty 2010 - 2014
Technology Project Group August 2010 - October 2010
JPerzel & Associates January 2010 - April 2010
Design Renovations, Inc. May 2008 - April 2010
Merrill Corporation 1997 - 2008
Grand Metropolitan, Inc. June 1996 - September 1997
Alternative Resourses Company February 1996 - June 1996
The Musicland Group January 1991 - January 1996
Broadway & Seymour April 1988 - December 1990
Little Bit O’Country May 1987 - March 1988
Skills
Analysis, Databases, Strategic Planning, Access, SDLC, Program Management, Software Documentation, Project Management, Business Analysis, Process Improvement, PowerPoint, Microsoft Word
Education
Metropolitan State University 1990 — 1992
Bachelor Degree, Business Management
North Dakota State School of Science 1974 — 1976
Associate of Science, Commputer Programming
Connexions Loyalty July 2011 - Present
Scholastic Book Fairs May 2006 - June 2011
National Envelope February 1991 - September 2006
Skills
Business Analysis, Visio, SharePoint, Active Directory, Troubleshooting, Software Documentation, ITIL, System Administration, Customer Service
Education
University of Missouri-Saint Louis 1983 — 1987
Business/MIS, Management Information
Connexions Loyalty September 2014 - Present
Ford Robert Black August 2010 - Present
SkyMall and Xhibit Corp September 2013 - September 2014
Xhibit Corp April 2013 - September 2013
Xhibit Corp September 2012 - September 2013
Xhibit Corp December 2011 - September 2013
Business Resource Solutions October 2010 - September 2011
KORE Interactive June 2009 - October 2010
DR Horton January 2006 - January 2009
Skills
Email Marketing, Affiliate Marketing, Business Relationship..., Online Advertising, Web Marketing, Lead Generation, Digital Strategy, Customer Acquisition, Advertising, Digital Marketing, Online Marketing, Strategic Planning, Strategy, E-commerce, Google Adwords, Web Development, Leadership, Digital Media, Social Media Marketing, Strategic Partnerships, Display Advertising, SEO, Account Management, Mobile Marketing, Marketing, Web Analytics, SEM, Sales, B2B Marketing, Media Buying, Campaign Management, PPC, Business Development, Online Lead Generation, Management
Education
Arizona State University, W. P. Carey School of Business 2003 — 2007
BS, Business Management
Connexions Loyalty October 2011 - Present
Connexions Loyalty Travel Solutions January 2011 - September 2011
Connexions Fullfillment Services July 2004 - January 2011
TROY Group, Inc. May 2002 - July 2004
Micron Government Computer Systems September 1996 - December 2001
Handleman Company December 1987 - September 1996
Skills
Solution Selling, B2B, Sales Management, Salesforce.com, Direct Sales, Call Centers, Call Quality, Etalk, Team Leadership, Account Management, Sales Process, Process Improvement, Customer Retention, Management, Project Management, Sales
Education
Boise State University 1982 — 1987
BBA, Marketing
QA Lead at BowlMor June 2015 - Present
Connexions Loyalty October 2010 - May 2015
School of Pharmacy, Virginia Commonwealth University August 2008 - August 2009
School of Pharmacy, Virginia Commonwealth University August 2007 - July 2008
School of Pharmacy, Virginia Commonwealth University May 2007 - July 2007
School of Pharmacy, Virginia Commonwealth University July 2006 - May 2007
Indian Agricultural Research Institute July 2004 - November 2005
National Bureau of Plant Genetic Resources June 2003 - July 2003
Lala Lajpat Rai Memorial Medical College June 2000 - July 2000
Skills
Microsoft Office, Research, Customer Service, Leadership, Management, Project Management, PowerPoint, Microsoft Word, Teaching, Unix, SQL, Oracle, Requirements Analysis, Databases
Education
Virginia Commonwealth University 2006 — 2007
Master of Science (M.S.), Bioinformatics
Chaudhary Charan Singh University 2002 — 2004
Master of Science (M.Sc.), Bioinformatics
Kurukshetra University 1999 — 2002
Bachelor of Science (B.Sc.), Biotechnology
Connexions Loyalty 2013 - Present
Affinion Loyalty Group February 2008 - April 2013
Anheuser-Busch 2000 - 2002
Skills
SQL, SDLC, Data Modeling, HTML, Process Improvement, PL/SQL, Perl, Requirements Analysis
Education
Southern Illinois University, Edwardsville 1990 — 1992
BS, Business
Connexions Loyalty February 2015 - Present
Mathnasium - The Math Learning Center September 2011 - February 2015
TRAVELSAVERS, Inc September 2008 - July 2010
Travel Leaders/Carlson Leisure Group December 2003 - September 2008
Carlson Travel Franchise Group/Carlson Companies July 1998 - December 2003
Skills
Training, Tourism, Management, Account Management, Business Development, Marketing Strategy, Program Management, Start-ups, Event Planning, Sales, New Business Development, Leadership, Franchising, Salesforce.com, Event Management, Corporate Communications, Travel Management, Hospitality, Marketing, Contract Negotiation, Customer Service, Business Travel, Employee Training, Analysis, Negotiation, Networking, Selling
Education
University of Minnesota-Twin Cities
Bachelor of Arts (B.A.), Political Science and Government
University of Minnesota-Twin Cities
Connexions Loyalty September 2014 - Present
Berkley Risk Administrators September 2013 - Present
Xcel Energy November 2012 - August 2013
Medtronic July 2012 - November 2012
UnitedHealth Group May 2012 - July 2012
CenterPoint Energy September 2011 - May 2012
The C. Chase Company October 2007 - May 2011
Skills
SharePoint, Business Analysis, Databases, Management, Information Technology, Consulting, Project Management, Software Documentation, Business Process..., Analysis, Agile & Waterfall...
Education
University of Minnesota-Twin Cities
Business
Connexions Loyalty May 2013 - Present
Travel Leaders April 2000 - May 2013
Carlson Travel Academy April 1990 - April 2000
Skills
Travel Management, Business Travel, Tourism, Leisure Travel, Sabre, Training, Captivate, Cruises, Team Building, Vacation, Leisure, Customer Service
Education
Travel Career School
Certificate of Completion
University of Minnesota-Twin Cities
BS, Elementary Education
Uptivity August 2013 - Present
Connexions Loyalty March 2013 - August 2013
Affinion Group June 2009 - March 2013
Affinion Group January 2006 - June 2009
Affinion Group 2003 - 2006
Affinion Group 1999 - 2003
Affinion Group 1998 - 1999
Skills
Call Center, Workforce Management, Customer Experience, Process Improvement, Access, Customer Retention, Customer Service, Avaya, Microsoft Excel, Call Centers, IEX Total View, Team Leadership, Management, Training, SharePoint, Customer Satisfaction, Salesforce.com, Leadership, Avaya Technologies
Education
Ohio State University 2008 — 2008
BA, History
Ohio Dominican University 2005 — 2007
History, Political Science
Columbus State Community College 2001 — 2005
AA, History
Spok (formerly USA Mobility Wireless and Amcom Software) January 2014 - Present
Connexions Loyalty June 2011 - January 2014
Sogeti August 2010 - June 2011
HighJump Software March 2003 - July 2010
Microsoft June 2001 - February 2003
Skills
Agile Methodologies, Microsoft SQL Server, TFS, Quality Assurance, XML, Software Quality..., Testing, Test Planning, Quality Center, Scrum, Test Automation, SDLC, SQL, HP Quality Center, Requirements Analysis, Software Development, Visio
Education
North Dakota State University 1996 — 2001
Bachelor of Science (B.S.), MIS
Connexions Loyalty June 2015 - Present
Federal Reserve Bank of Minneapolis April 2013 - June 2015
MLT Vacations, A subsidery of Delta Airlines September 2008 - April 2013
Elizabeth Charles Corporation April 2007 - June 2008
Travel Leaders May 2006 - April 2007
Aon Hewitt June 2004 - May 2006
Northwest Airlines 1995 - 2000
Skills
Travel Management, Budgets, Tourism, Airlines, Leadership, Management, Content Management, Forecasting, Training, Business Analysis, Process Improvement, CRM, Account Management, Strategy, Analysis, Customer Service, Cross-functional Team..., Strategic Planning, ITIL, Information Security, Learning Management..., Product Management, Program Management, Software Quality..., Agile Methodologies, Project Management, User Acceptance Testing, Airline Management, Call Centers, SDLC, Quality Assurance, Test Strategy, Test Management, Leadership Development, Operations Management, Human Resource...
Education
Bethel University
BA, Organizational Leadership, Organizational Leadership
Capital One April 2014 - Present
Connexions Loyalty August 2012 - January 2014
Cognizant Technology Solutions October 2011 - August 2012
Wipro Technologies March 2008 - August 2011
Skills
ETL, Information Architecture, Testing, RDBMS, DB2, PL/SQL, Oracle, Web Services, Eclipse, Data Warehouse..., Test Planning, Java, Requirements Gathering, Data Warehousing, Requirements Analysis, HP Quality Center, SDLC, Databases, Microsoft SQL Server, Test Management
Education
Punjab Technical University 2003 — 2007
B-Tech, Electronics and communication
Punjab Technical University India 2003 — 2007
Electronics and communication, Electronics and Communication Engineering
AttractionSuite April 2014 - August 2015
Travel One Inc October 2013 - April 2014
Connexions Loyalty February 2013 - September 2013
BookingBuilder TechnologiesVirtual April 2006 - September 2012
Blue Star Industries April 2005 - March 2006
West Star Aviation Inc. April 2003 - December 2004
ING Nederland November 1999 - May 2003
Carlson Wagonlit Travel June 1998 - September 1999
Worldspan February 1996 - March 1998
Blue Ribbon Travel - American Express 1998 - 1998
Skills
Airlines, Travel, Software Project..., Project Management, Business Management, Land Development, Purchasing, Meeting Planning, Accounting, Close Attention to..., Organized self-starter, Travel Management, Aviation, Aviation Law, Private Aviation, Aviation Management, Contract Management, Contract Law, Negotiation, Technology, GDS systems, Management, Strategic Planning, Strategy, Budgets, Customer Service, Business Travel, Contract Negotiation, Aircraft, Online Travel, Training, Leadership, Account Management, CRM, Business Development, Program Management, Hotels, Tourism, Sabre, Process Improvement, Travel Technology, Project Planning, Marketing, Travel Planning, E-commerce, Incentives, Software Documentation, Team Leadership, Vendor Management, Business Process
Education
Carlson Travel Academy 1989 — 1989
Century College 1982 — 1985
A.A.
Holiday Retirement May 2015 - Present
Connexions Loyalty August 2014 - Present
All Over the Map May 2010 - November 2013
Skills
Accounting, Financial Reporting, General Ledger, Account Reconciliation, Financial Accounting, QuickBooks, Bookkeeping, Accounts Payable, Tax, Auditing, Journal Entries, Accounts Receivable
Education
University of Alabama 1975 — 1977
Bachelor of Arts (B.A.), Radio and Television Broadcasting Technology/Technician
Munich American High School 1970 — 1973
Bachelor of Arts (B.A.), Radio and Television Broadcasting Technology/Technician
Connexions Loyalty January 2015 - Present
SkyMall October 1993 - January 2015
Skills
Web Analytics, Marketing Strategy, Customer Service, Affiliate Marketing, Multi-channel Marketing, E-commerce, Account Management, Strategic Planning, Retail, Email Marketing, SEM, Merchandising, Cross-functional Team..., Microsoft Excel, Forecasting, Sales, Direct Marketing
Education
Phoenix College
University of Advancing Technology
Connexions Loyalty May 2013 - Present
Perficient January 2012 - March 2013
Wells Fargo June 2012 - December 2012
Skills
SQL, HTML, Project Management, Business Analysis, Matlab, Java, Data Analysis, Team Leadership, MS Project, SharePoint, Team Management, Testing, Process Improvement, Visio, Agile Methodologies
Education
University of Saint Thomas 2009 — 2011
Master's degree, Management Information Systems
Aligarh Muslim University 1998 — 2002
Bachelor of Technology (BTech), Electronics and Communications Engineering
Connexions Loyalty April 2015 - Present
Connexions Loyalty April 2014 - April 2015
Connexions Loyalty September 2013 - April 2014
Connexions Loyalty May 2011 - September 2013
Luther College December 2009 - May 2012
Luther College January 2011 - May 2011
Skills
Agile Methodologies, JavaScript, Visual Studio, TFS, Microsoft SQL Server, Requirements Analysis, Quality Assurance, Automation, HTML, Python, Eclipse, Microsoft Office, Graphic Design, Crystal Reports, Java, C#, C# 4.0, SDLC, Microsoft Test Manager, Requirements Gathering, Testing, Test Automation, Test Planning, User Acceptance Testing, Software Quality..., Manual Testing, Automated Software..., SQL, Regression Testing, End-to-end Testing, Offshore Vendor...
Education
Luther College 2009 — 2012
Bachelor of Arts (B.A.), Computer Science, Pyschology
Connexions Loyalty October 2010 - Present
Interbake Foods January 2006 - October 2010
Interbake Foods January 2002 - January 2006
Interbake Foods January 2000 - January 2002
Interbake Foods November 1998 - January 2000
Skills
Product Development, Forecasting, Account Management, Product Management, Market Research, Trade Marketing, Marketing Analytics, P&L Management, P&L Modeling, Strategic Planning, Strategy, Market Analysis, Marketing, Management, Retail, Analytics, B2B, Marketing Strategy, Analysis, Budgets, Competitive Analysis, Merchandising, Product Marketing, Sales, Sales Process
Education
State University of New York College at Fredonia 1990 — 1994
BS, Communications/Marketing
Connexions Loyalty January 2015 - Present
Connexions Loyalty Travel Solutions 2011 - January 2015
Connexions Loyalty Travel Solutions April 2010 - June 2011
Connexions Loyalty Travel Solutions 2004 - 2010
Connexions Loyalty Travel Solutions 2001 - 2004
Skills
Process Improvement, Call Centers, Vendor Management, SharePoint, Team Leadership, Visio, Business Analysis, SDLC, Requirements Gathering, Program Management, Project Management, Requirements Analysis, Management, Tourism, CRM, Change Management, Training, Cross-functional Team..., Business Process, Agile Methodologies, Business Process..., Quality Assurance, IT Management, Data Analysis, Leadership
Education
Boise State University 2006 — 2010
Bachelor's Degree, Communication, General
Connexions Loyalty January 2012 - Present
Realtime Results March 2007 - June 2011
Double P Corp 1994 - 2006
Skills
Escalated Customer..., Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft Power Point, Development of..., Development of Training..., Techniques of adult..., Employee Task..., Training
Education
St. Louis Community College 2001 — 2015
Associate of Science (A.S.), Business Administration
Fulcrum Consulting September 2013 - Present
Connexions Loyalty November 2012 - September 2013
Fulcrum Consulting November 2011 - November 2012
Target February 2007 - October 2011
GMAC-RFC June 2004 - January 2007
Skills
Windows Server, Enterprise Architecture, Virtualization, Active Directory, Solution Architecture, SCVMM, Systems Management, IIS, VMware, Engineering, F5 BigIP, Disaster Recovery, High Availability, Cluster
Education
Concordia College 1993 — 1997
BA
Connexions Loyalty April 2001 - Present
Education
Longwood University 1990 — 1994
Bachelor's degree, Accounting and Finance
Connexions Loyalty October 2012 - Present
Affinion Group August 2008 - October 2012
Affinion Group April 1998 - August 2009
Skills
Team Building, NICE Call Recording, Avaya, IEX Total View, Process Improvement, Customer Service, Microsoft Office, Microsoft Excel, SharePoint, Troubleshooting, Sales, Call Centers, Call Center Development, Training, Customer Satisfaction, Customer Engagement, Team Leadership, Teamwork, Dependable Team Player, Incentive Programs, Incentives, Operational Efficiency, Efficiency, Service Level Management, Corrective Actions, Quality Auditing, Baselines, Outstanding time..., Motivation
Education
Columbus State 2009 — 2011
Corporate Education
Belk March 2015 - Present
System Soft Technologies, LLC May 2014 - Present
Connexions Loyalty May 2014 - February 2015
Cognizant Technology Solutions September 2011 - 2014
Datacore Soft Technologies December 2009 - August 2011
NoviceSoft April 2008 - August 2009
HayaSoft May 2006 - August 2007
Skills
Oracle 9i, Oracle 10g, Oracle 11g, RMAN, Oracle Dataguard, Oracle RAC, Linux, Shell Scripting, ASM, Oracle Apps, Oracle Backup and..., Oracle Migration, Oracle Cloning, Oracle Enterprise..., Oracle Performance..., OBIEE, SQL, Oracle, Data Guard, Unix Shell Scripting, PL/SQL, Oracle ASM, SQL Tuning, Unix, Databases, Oracle Applications
Education
George Brown College
Post Graduate, Wireless Communication
Visvesvaraya Technological University
Bachelors of Engineering, Electronics and communication Engineering
Connexions Loyalty January 2005 - Present
Connexions Loyalty January 2004 - January 2005
Connexions Loyalty March 1999 - January 2004
Skills
•Project/Data Analysis, Team Leadership, •Leadership Development, Customer Service..., Strategic Planning, •Multiple Initiative..., •Quality Control and..., •Team/Group Facilitation, Project Management, •Organization and Time..., Account Management, •Excellent Written and..., Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Sales Management, Marketing, Social Media, Management, Training, Agile Methodologies, Leadership Development, Leadership, Change Management, Great Motivator
Education
George Fox University 2007 — 2009
Master of Business Administration (MBA)
George Fox University 2004 — 2006
Bachelor of Arts (B.A.), Management and Organizational Leadership
Connexions Loyalty September 2013 - Present
Syncada LLC 2008 - Present
Datajump June 2006 - April 2008
Skills
Web Applications, WCF Services, Silverlight, ASP.NET MVC, AJAX, SSRS, Microsoft SQL Server, Team Leadership, Technical Leadership, Scrum, ASP.NET, Agile Methodologies, Offshoring, SOA, .NET, jQuery, Visual Studio, JavaScript, Windows, C#, ALM, WPF, TFS, WCF, SSIS
Education
New York Institute of Technology 2003 — 2004
Master of Engineering (MEng), Electrical, Electronics and Communications Engineering
Bangalore University 1996 — 1999
Bachelor of Engineering (BEng), Electrical and Electronics Engineering
Verisk Health January 2014 - May 2014
Connexions Loyalty May 2003 - December 2013
UNI Travel September 2001 - November 2002
Morris Murdock Travel May 1994 - September 2001
Skills
Training, Time Management, Research, Sales, Call Centers, Tourism, Teamwork, Retail
Education
Brigham Young University - Idaho 1979 — 1980
General Studies, General Studies
Blackfoot High School 1974 — 1979
diploma, General Studies
Connexions Loyalty December 2013 - Present
DIRECTV October 2011 - January 2013
WDS, A Xerox Company November 2009 - September 2011
Education
Broadview University 2013 — 2016
University of Idaho 1998 — 2000
Connexions Loyalty October 2012 - Present
CapWIN October 2004 - October 2012
Skills
J2EE Application..., Java, Web Services, XML, JavaScript, JSON, AJAX, SQL, C#, Spring, HTML 5, XMPP, SOA, NIEM, Google App Engine, Software Development, Subversion, CSS3, Agile Methodologies, RESTful WebServices, Socket Programming, Jabber, JPA, ADO.NET, XSLT, jQuery Mobile, jQuery
Education
Virginia Polytechnic Institute and State University 2002 — 2005
Master of Science (MS), Computer Science
Randolph-Macon College 1998 — 2002
Bachelor's degree, Mathematics and Computer Science
Connexions Loyalty November 2007 - Present
J.P. Morgan Chase January 2006 - April 2007
Education
Cleveland State University 2002 — 2005
Bachelor of Arts (BA), Psychology