InterContinental Hotels & Resorts
Industry: Hotel company
DescriptionInterContinental Hotels & Resorts is a hotel brand founded in 1946 as a subsidiary of Pan American World Airways. Headquarters: Denham, Buckinghamshire, United Kingdom Founder: Juan Trippe Founded: April 4, 1946 Number of locations: 180 hotels & resorts Parent organization: InterContinental Hotels Group
InterContinental Hotels & Resorts List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at InterContinental Hotels & Resorts. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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InterContinental Hotels & Resorts Employees
John G. Shedd Aquarium May 2015 - Present
Chicago Exotics April 2015 - Present
TEAM Enterprises April 2013 - Present
Tilted Kilt Pub & Eatery February 2015 - Present
Aras Promotions September 2013 - September 2014
Wisconsin Humane Society April 2014 - July 2014
InterContinental Hotels & Resorts November 2013 - April 2014
Wildlife In Need Center September 2013 - December 2013
Carroll University 2010 - 2013
Skills
Wildlife Rehabilitation, Animal Husbandry, Customer Service, Microsoft Office, CPR Certified, First Aid Training, Exceptional People..., Works well in a team, Works well individually, Microsoft Word, PowerPoint, Microsoft Excel, Communication Skills, Social Networking, Wilderness First Aid, Professional Phone..., Work in A Fast Paced..., Social Media, Public Speaking, Leadership, Event Planning, Communication
Education
Carroll University 2010 — 2013
Bachelor's Degree, Environmental Science
InterContinental Hotels & Resorts September 2015 - Present
Hampton Inn Miami Airport West July 2014 - September 2015
Hampton Inn Miami Airport West August 2012 - July 2014
Hampton March 2011 - August 2012
Hampton August 2009 - March 2011
Skills
Sales Operations, Customer Service, Inter-personal, Sales, Hotels, CRM, Strategy, Negotiation, Market Planning, New Business Development, Sales Management, Contract Negotiation, Marketing, Management, Cold Calling, Networking, Team Building, Leadership, Hospitality Management, Hospitality
Education
Miami Dade College 2001 — 2003
Associate of Arts (A.A.), Early Childhood Education and Teaching
Airbnb September 2015 - Present
InterContinental Hotels & Resorts September 2014 - July 2015
The Peninsula Hotels December 2013 - June 2014
H&M x G&J Online Store June 2009 - June 2013
Mr and Mrs Brussels Food Company May 2012 - May 2013
Skills
Microsoft Word, Creative Writing, Microsoft Excel, Typing, Microsoft Office, Project Management, PowerPoint, Promotions, Strategic Planning, Customer Service, Social Media, Sellers, Small Business, Brand Development, Food & Beverage, Hospitality Management, Sales Management, Managing Events, Marketing Management, Issue Resolution, Communication, Managerial, Leadership, Event Management
Education
Cornell University
Certificate Program, Marketing Strategy for Business Leaders
University of the Philippines 2009 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
St. Paul College of Pasig 2005 — 2009
Marriott International June 2015 - Present
Holiday Inn Express & Suites October 2013 - December 2014
InterContinental Hotels & Resorts June 2014 - August 2014
Haverhill Country Club May 2013 - August 2013
Haverhill Country Club May 2012 - August 2012
Skills
Customer Service, TIPS Certified, ServSafe, Bartending, Adobe Photoshop, Microsoft Office, PowerPoint, Microsoft Excel, Time Management, Facebook, Fundraising, Event Planning, Teamwork, Hospitality
Education
Isenberg School of Management, UMass Amherst 2011 — 2015
Bachelor of Business Administration (BBA), Hospitality & Tourism Management, Marketing
University of Massachusetts, Amherst 2011 — 2015
Bachelor of Business Administration (B.B.A.)
University of Massachusetts, Amherst 2011 — 2015
Bachelor of Science (B.S.), Hospitality Tourism Management
Michigan State University September 2015 - October 2015
Michigan State University June 2014 - July 2014
InterContinental Hotels & Resorts June 2013 - August 2013
Honeymoon-dessert December 2011 - June 2012
Skills
Hospitality, Hotel Real Estate, Financial Analysis, Microsoft Office, Microsoft Excel, PowerPoint, Financial Accounting, Microsoft Word, Teamwork
Education
Michigan State University 2012 — 2016
Bachelor's Degree, Hospitality Business
Concierge Unlimited International November 2014 - Present
dana hotel and spa March 2013 - March 2014
Chicago's First Lady Cruises April 2012 - November 2012
Rivers Casino June 2011 - January 2012
InterContinental Hotels & Resorts August 2008 - June 2011
Skills
Hospitality Management, Customer Service, Team Building, Microsoft Office, Sales, Event Planning, Event Management, Microsoft Word, Budgets, Training, Hotels, Food, Hospitality Industry, Customer Satisfaction, Time Management, Public Relations, Hospitality, Hotel Management, Front Office, Management, Menu Development
Education
Purdue University Calumet 2006 — 2008
Bachelor's Degree, Hospitalilty Tourism Management
Lakeland College 2004 — 2006
Hospitality Tourism Management
American Senior Benefits September 2015 - Present
Us Dept Of Education July 2015 - September 2015
InterContinental Hotels & Resorts February 2015 - August 2015
Embassy Suites July 2013 - February 2015
Hilton Garden Inn January 2012 - July 2013
Moon Law Firm December 2012 - May 2013
JC Cunningham for GA State Rep April 2012 - November 2012
Valdosta State University November 2010 - January 2012
Nordstrom May 2011 - August 2011
Aeropostale October 2010 - January 2011
Skills
Customer Service, Retail, Hospitality, Hotels, Front Office, Legal, Microsoft Technologies, Management, Debate, Critical Thinking, Alternative Dispute..., Corporate Law, Leadership, Sales, Legal Writing, Legal Research, Legal Documents, Memos, Personal Statements, Briefs, Depositions, Community Outreach, Community Service, Communication Skills, Philanthropy, Political Science, Phone Etiquette, Data Entry, Communication, Public Speaking, Microsoft Office, Microsoft Excel
Education
Atlanta's John Marshall Law School 2013 — 2017
Juris Doctor (J.D.)
Valdosta State University 2009 — 2013
Bachelor of Arts (B.A.), Political Science and Government
South Gwinnett High School 2005 — 2009
InterContinental Hotels & Resorts July 2014 - Present
Comfort Inn April 2012 - July 2014
Table45 April 2012 - July 2014
Richfield DBA Quality Inn February 2007 - April 2012
Skills
Customer Service, Hotels, Hospitality, Hospitality Management, Hospitality Industry, Hotel Management, Front Office, Food & Beverage, Resorts, Pre-opening, Property Management..., Rooms Division
Education
Cleveland State University 2012 — 2014
Ternopil's'kij Deržavnij Pedagogicnij Universitet im. 'V. Hnatjuk' 2000 — 2005
Master's degree, Foreign Languages, Literatures, and Linguistics
InterContinental Hotels & Resorts August 2015 - Present
InterContinental Hotels & Resorts May 2015 - August 2015
Hilton Boston Back Bay September 2014 - December 2014
Catering on the Charles October 2013 - December 2014
Hilton Boston Back Bay May 2014 - August 2014
Yenching Restaurant December 2011 - December 2013
Qiuye Cafe May 2011 - June 2011
Skills
Foreign Languages, Technology, Microsoft Word, Hospitality, Customer Service, Teamwork, PowerPoint, Hospitality Management, Hotels, Time Management, Microsoft Office, Food & Beverage, Human Resources
Education
Boston University 2013 — 2015
Bachelor of Science (B.S.), Hospitality Administration/Management
Bunker Hill Community College 2011 — 2013
Associate of Science (A.S.), Hospitality Administration/Management
Pioneer Balloon Company December 2013 - Present
Den Design July 2012 - Present
GS Foods April 2014 - April 2014
Wolters Kluwer, CCH August 2013 - September 2013
Royal Caribbean Cruises, Ltd. December 2010 - February 2013
InterContinental Hotels & Resorts June 2009 - September 2009
Butler Community College September 2005 - May 2009
Skills
Customer Service, Customer Satisfaction, Customer Retention, Customer Support, Social Media Marketing, Online Marketing, Marketing Communications, Digital Marketing, Graphic Design, Marketing Strategy, Customer Experience, Computer Proficiency, Computer Graphics, Microsoft Office, Microsoft Word, Microsoft Excel, Adobe Design Programs, Promotional Solutions, Public Speaking, Leadership, Public Relations, Social Media, Social Networking, Advertising, Event Planning
Education
Butler Community College 2010 — 2012
Associate of Arts (AA), Liberal Arts-Marketing/Graphic Design
InterContinental Hotels & Resorts January 2015 - Present
InterContinental Hotels & Resorts September 2014 - January 2015
InterContinental Hotels & Resorts January 2014 - September 2014
Four Seasons Hotels and Resorts May 2013 - November 2013
Four Seasons Hotels and Resorts October 2012 - June 2013
Four Seasons Hotels and Resorts September 2011 - October 2012
Claridge Hotel Miami Beach January 2011 - July 2011
Claridge Hotel Miami Beach November 2010 - July 2011
Skills
Hotels, Customer Service, Hospitality, Sales, Marketing, Human Resources, Leisure, Hospitality Management, Tourism, Hotel Management, Rooms Division, Food & Beverage, Hospitality Industry, Event Planning, Management, Property Management...
Education
Florida International University 2012 — 2013
Master's degree, Hospitality Administration/Management
University of Miami 2012 — 2013
Human Resources Management Certificate Program, Human Resources Management/Personnel Administration, General
University of Havana 2004 — 2010
Tourism, Tourism and Travel Services Management
InterContinental Hotels & Resorts April 2014 - Present
Acute Tutoring December 2011 - June 2013
Public Counsel August 2012 - May 2013
Hope Street Family Center September 2011 - May 2012
Downtown Women's Center August 2010 - June 2011
East Los Angeles College February 2010 - June 2011
Skills
Social Services, Case Management, Writing, Non-profits, Counseling, Community Outreach, Child Welfare, Spanish, Mental Health, Word, Motivational..., Counselling, Microsoft Office, Anger Management, Excel, Event Planning, Research, Case Managment, Grant Writing, Crisis Intervention, Psychotherapy, Problem Solving, Microsoft Word, SPSS, Program Development, Grants, Group Therapy, Adolescents, Family Therapy, Child Development, Counseling Psychology, Mental Health Counseling, Nonprofits, Community Organizing, Psychology, Fundraising, Program Evaluation, Volunteer Management, Teaching, Youth Development, Microsoft Excel, CBT, Public Speaking, School Social Work, Conflict Resolution
Education
University of Southern California 2011 — 2013
MSW, Social Work
California State University-Los Angeles 2009 — 2011
BSW, Social Work
Glendale Community College 2006 — 2009
Associate of Arts, Sociology
Davidson Hotels & Resorts November 2014 - Present
Staybridge Suites® Hotels September 2013 - August 2014
Self Employed May 2009 - September 2013
InterContinental Hotels & Resorts 1989 - 1991
Skills
Customer Oriented, Sales, Hospitality, Public Speaking, Wellness, Strength Training, Exercise Physiology, Fitness, Weight Training, Functional Training
Education
Loyola University of Chicago 1982 — 1984
Bachelor of Arts (BA)
American Council on Exercise
personal training certification
Loyola University Rome Center 1983 — 1983
University of Colorado at Boulder 1980 — 1982
InterContinental Hotels & Resorts February 2012 - Present
Metropolitan Hotel June 2010 - February 2012
Westin Prince Hotel April 2008 - June 2010
Skills
Hotels, Hospitality Management, Security, Hospitality Industry, Hospitality, Hotel Management, Customer Satisfaction, Micros, Rooms Division, Guest Service Management, Property Management..., Management, Revenue Analysis, Pre-opening, Front Office, Resorts
Education
Durham College 2004 — 2005
Public and Private Investigations, Law Enforcement Investigation and Interviewing
Durham College 2002 — 2004
Law and Security Administration, Criminal Justice/Law Enforcement Administration
TravellerPad September 2015 - Present
Haylem Technologies Inc. April 2015 - July 2015
Loto-Québec January 2015 - April 2015
Kognitive Marketing October 2014 - December 2014
Greenwich Associates May 2012 - August 2012
Rabba Fine Foods May 2011 - September 2011
InterContinental Hotels & Resorts July 2010 - August 2010
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Photoshop, Mac OS, Data Analysis, Marketing Research, Accounting, Team Leadership, Marketing Communications, Social Media, Management, Business Strategy, CRM, WordPress
Education
Université de Montréal - HEC Montréal 2011 — 2015
Bachelor’s Degree, Major in Marketing and Minor in International Business
Universidad Pontificia Comillas 2014 — 2014
Bachelor's Degree, Major in Marketing and Minor in International Business
College Stanislas, Montréal 2009 — 2011
High School, Economics and Social Science with Honors
Lycée Français de Toronto 2005 — 2009
High School
InterContinental Hotels & Resorts June 2008 - Present
Children's Hospital Los Angeles CHLA November 2004 - June 2008
Northgate Markets April 2001 - November 2004
Skills
Oral & Written..., Bilingual, Customer Service, MS Project, Microsoft Office, Microsoft Excel, Microsoft Word, Learning Quickly, Learn New Software..., Multi Tasking, Set Priorities, Highly responsible, Reliable
Education
DeVry University 2005 — 2012
Bachelor's degree in Business Adm., Accounting, Recent Graduate
El Rancho High School 1999 — 2003
High School Diploma
InterContinental Hotels & Resorts September 2014 - Present
The Country Club of Hudson January 2013 - September 2014
The Cleveland Yachting Club January 2009 - January 2013
The Cleveland Yachting Club January 2009 - January 2013
Skills
Membership, Customer Retention, Accounts Receivable, Event Planning, Hospitality Management, Hospitality, Event Management, Food & Beverage, Membership Relations, Sales, Restaurant Management, Banquet Operations, Food Service, Job Scheduling, Country Clubs, Golf Clubs, Yacht Clubs, Management, Microsoft Excel, Microsoft Publisher, Microsoft Word
Education
Kent State University 2005 — 2008
Hospitality Management
B2Match. Better Networking. April 2015 - Present
Getdesigned GmbH September 2012 - August 2014
Palais Events Veranstaltungen GmbH July 2006 - August 2006
InterContinental Hotels & Resorts July 2005 - August 2005
Skills
Swift, Java, User Interface Design, Web Development, PHP, Usability Testing, Design Thinking, User Experience Design, Objective-C, Presentation Development, Mac OS, iOS development, HTML, CSS, JavaScript, jQuery, 3D Modeling, Web-Entwicklung, Second Screen, AJAX, Yii, 3D rendering, Presentations, Maya, Photoshop, SQL, Scrum, Cross Cultural, XML, JSON, Agile Project Management, RESTful WebServices, iOS Entwicklung, Interfacedesign, SOAP
Education
Vienna University of Technology 2012 — 2015
Master of Science (M.Sc.), Media Informatics
KTH Royal Institute of Technology 2014 — 2015
Master of Science (M.Sc.), Exchange Student, Media Technology and Interaction Design
Vienna University of Technology 2009 — 2012
Bachelor of Science (B.Sc.), Media Informatics & Visual Computing
Technologisches Gewerbemuseum TGM - Upper Secondary Technical School 2003 — 2008
Matura mit ausgezeichnetem Erfolg, Information Technology, Matura mit ausgezeichnetem Erfolg / High-school diploma with distinction
The Principled Academy June 2015 - Present
InterContinental Hotels & Resorts October 2013 - Present
Moore's Martial Arts January 2004 - Present
The Olympia Lodge June 2011 - October 2013
Hayward Unified School District 2010 - 2011
Salinas Union High School District 2008 - 2010
Moore's Martial arts Monterey 2006 - 2010
UC Davis 2002 - 2004
McGraw-Hill Education CTB 2000 - 2002
Sun garden Gangi/Atwater Canning Co. 1996 - 2000
Skills
Auditing, Hotels, Hospitality Industry, Hotel Management, Revenue Analysis, Front Office, Hospitality, Hospitality Management, Food & Beverage, Event Management, Biotechnology, Water Quality Modeling, Teacher Training, Food Microbiology, Graphic Design, Desktop Publishing, Curriculum Design, Test Designing, Management, Budgets, Marketing, Customer Service, Customer Satisfaction
Education
National University 2010 — 2012
Master's degree, Secondary Education and Teaching
International Sports Sciences Association 2011 — 2011
Personal Training, Fitness Nutrition, Fitness Therapy
California State University Stanislaus 1998 — 2002
Bachelor's degree, Biological Science Marine Science Concentration)
Master's Institute 1999 — 2000
Associate of Arts (AA), Graphic Design
Trump National Doral, Miami October 2014 - Present
InterContinental Hotels & Resorts April 2012 - October 2014
Skills
Hotels, Hotel Management, Hospitality Industry, Microsoft Office, Customer Service, Microsoft Excel, Microsoft Word, PowerPoint, English, Teamwork, Leadership, Sales, Event Planning, Social Media, Hospitality, Social Networking, Resorts, Tourism, Hospitality Management, Research
Education
Florida International University 2012 — 2013
Master's degree, Hospitality Management
Saint Thomas University 2008 — 2011
Bachelor's degree, tourism and hospitality
Freenters Inc. November 2013 - May 2015
DFW Consultants, Inc. June 2013 - December 2013
KPMG June 2012 - August 2012
United Nations Command Joint Security Area (JSA) September 2009 - July 2011
Macquarie Group June 2008 - August 2008
InterContinental Hotels & Resorts June 2007 - August 2007
Ministry of Foreign Affairs & Trade, Republic of Korea June 2006 - August 2006
Skills
Sales, Public Speaking, Microsoft Excel, PowerPoint, Customer Service, Microsoft Office, Management, Leadership, Marketing Strategy, Event Planning, Social Media Marketing, Market Research, Social Media
Education
Boston University 2007 — 2013
Bachelor of Business Administration (BBA), Accounting and Business/Management
Carousel January 2015 - Present
Fig Holding June 2009 - November 2014
InterContinental Hotels & Resorts April 2008 - March 2009
Mövenpick Hotels & Resorts June 2007 - October 2007
Skills
Advertising, Food Quality, Food Science, Inventory Management, Management, Market Research, Marketing Strategy, Microsoft Office, Negotiation, Operations Management, Procurement, Project Management, Project Planning, Research, Sales, Strategic Planning, Supply Chain Management, Teamwork
Education
UCLA Extension 2015 — 2015
Restaurant/Food Services Management
ESA BUSINESS SCHOOL 2012 — 2013
Certified Franchise Executive Program (CFEP), Ranked number 1
American University of Beirut 2006 — 2009
BS, Food Science & Management
Les Clefs d'Or Austria 2014 - Present
Kempinski Hotel Das Tirol 2013 - Present
Kempinski Hotel Das Tirol 2012 - 2013
Jumeirah Group / Jumeirah Hotels & Resorts 2011 - 2012
InterContinental Hotels & Resorts 2010 - 2011
Regent Hotels & Resorts 2008 - 2010
Skills
Concierge Services, Destination Management, Customer Service, Innovation Development, Hospitality, People Skills, Resorts, Hotels, Front Office, Opera, Pre-opening, Mountaineering
Education
Cornell University 2010 — 2011
Certificate in Hospitality Management
OSZ Berlin 2008 — 2010
Hotefachmann/Hotel Industry Expert (IHK)
InterContinental Hotels & Resorts October 2014 - Present
Equinox July 2013 - Present
Raimondo Pettit Group March 2011 - March 2012
Kaufman, Rossin & Co. June 2006 - January 2010
The Corporate Body September 2004 - May 2006
Skills
New Hire Orientations, Recruiting, Auditing, Payroll, Accounting, HRIS, Human Resources, Training, Accounts Payable, QuickBooks, Management, Time Management, Microsoft Excel, Employee Benefits, Talent Acquisition, Onboarding, Employee Training, Financial Accounting, Interviews, Budgets, Employee Relations, Payroll Taxes, Employment Law, Financial Reporting, Mergers & Acquisitions, Analysis, Tax, Applicant Tracking..., GAAP, Financial Statements, College Recruiting, Leadership, Microsoft Office, Tax Preparation, Performance Management, Process Improvement, Deferred Compensation, Screening, Employee Engagement, Finance, Outlook, Benefits Administration, Accounts Receivable, Staffing Services, Talent Management
Education
Cornell University 2007 — 2008
Human Resource Certification, Human Resource Studies
Florida International University 2005 — 2007
B.A, Business Administration
IBM June 2014 - Present
BoomBox September 2013 - May 2014
BoomBox March 2013 - September 2013
FreshGrad USA September 2012 - March 2013
TBWA\Chiat\Day January 2012 - May 2012
New York University September 2010 - May 2012
Duke University April 2010 - May 2010
Leo Burnett September 2007 - August 2009
InterContinental Hotels & Resorts January 2006 - September 2007
Skills
Digital Marketing, Social Media Marketing, Digital Strategy, Advertising, Microsoft Office, Account Management, Facebook, Marketing Communications, Market Research, Marketing, Google Adwords, Microsoft Excel, Customer Insight, Strategy, Social Media, Strategic Communications, Consumer Insights, Email Marketing, Communication, Marketing Strategy, Radian6, Sprout Social, Nielsen, Marketing Research, Analytics, Facebook Insights, Presentation Development, Brand Development, Brand Management, E-commerce, Google Analytics, Project Coordination, PowerPoint, Keynote, Landing Pages, iWork, Hootsuite, Bit.ly, Direct Marketing, Facebook Marketing, Email Strategy, Email Marketing Software, Omniture, Competitive Analysis, Business Development, Data Analysis, CheetahMail, Integrated Marketing
Education
New York University 2010 — 2012
M.S., Integrated Marketing, 3.85
American University of Beirut 2002 — 2006
B.A, Business Administration; Marketing & Management
American Community School at Beirut 1995 — 2002
International Baccalaureate & High School Diploma, Leb
Sri Lanka Tourism 2011 - Present
Sheraton Centre / Toronto tours February 2010 - June 2012
THE FAIRMONT ROYAL YORK HOTEL / TORONTO TOURS June 2005 - February 2010
INTERCONTINENTAL HOTELS & RESORTS January 2003 - February 2005
Skills
Hotel Management, Hospitality Management, Hotels, Hospitality Industry, Front Office, Hospitality, Resorts, Yield Management, Tourism, Hotel Booking
Education
George Brown College 2000 — 2002
Hotel Management, Hospitality and Tourism
INSTITUTE OF CULINARY EDUCATION (ICE) 1990 — 1992
Diploma, Hotel Management
Sambuca Crystal Ballroom at the Rice Lawless: Spirits & Kitchen January 2015 - Present
JW Marriott in the Galleria March 2014 - January 2015
Four Seasons Hotel Houston February 2013 - March 2014
Royal Sonesta Hotel Houston July 2012 - January 2013
InterContinental Hotel Houston September 2011 - July 2012
Meadowbrook Country Club May 2002 - September 2011
InterContinental Hotels & Resorts May 2010 - August 2010
Skills
Restaurants, Food & Beverage, Hotel Management, Hotels, Banquets, Microsoft Word, PowerPoint, Spreadsheets, Hospitality, Event Planning, Food, Time Management, Customer Satisfaction, Catering, Training
Education
Michigan State University 2009 — 2011
BA, Hospitality Business
Northville High School
YourMembership.com August 2014 - Present
InterContinental Hotels & Resorts January 2014 - July 2014
H.I. One Hospitality August 2012 - January 2014
Texas Performing Arts October 2009 - July 2012
Four Seasons Hotels and Resorts June 2006 - August 2009
The University of Texas at Austin August 2004 - May 2006
Skills
Leadership, Research, Sales Operations, Initiator, Peer Mentoring, Conflict Resolution, Event Planning, Community Outreach, Editing, Communication, Educational Technology, Public Relations, Friendly Personality, Report Writing, Decisiveness, Account Management, Front Office, Genuine, Foreign Languages, Creative Strategy, Client Development, Client Education, Business Analysis, Business Development, Salesforce.com, Sales Process, Phone Etiquette, Consulting, Management, Sales, Customer Service, CRM
Education
The University of Texas at Austin 2003 — 2006
Bachelor of Arts (B.A.)
Cornell University 2012 — 2013
Certificate
InterContinental Hotels Group (IHG®) July 2015 - Present
The Emory Wheel August 2014 - May 2015
Holiday Inn September 2014 - December 2014
InterContinental Hotels Group June 2014 - August 2014
The Emory Wheel August 2013 - May 2014
The Coca-Cola Company January 2014 - April 2014
JW Marriott Bangkok June 2013 - August 2013
The Emory Wheel April 2012 - July 2013
Michael C Carlos Museum March 2013 - May 2013
InterContinental Hotels & Resorts June 2012 - July 2012
Skills
Social Media, Microsoft Office, Photoshop, Graphic Design, Customer Service, Creative Writing, Market Research, Marketing Communications, English, Illustrator, Administrative..., Marketing, Online Research, Microsoft Excel, Marketing Analytics, Public Relations
Education
Emory University - Goizueta Business School 2011 — 2015
Bachelor of Business Administration (BBA), Major in Marketing Management and Analytics, Minor in Sociology
International School Bangkok 1999 — 2011
HEI Hotels & Resorts July 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. March 2011 - Present
InterContinental Hotels & Resorts October 2008 - March 2011
Sheraton Parsippany Hotel August 2007 - November 2008
The Westin Governor Morris March 2003 - October 2006
Skills
Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Hotels, Revenue Analysis
Education
Johnson and Wales University
Bachelor, Hospitality Management
Council of Better Business Bureaus January 2014 - Present
Celtic Partners January 2013 - December 2013
Human Resource Certificaton Institute September 2007 - December 2012
Convention Industry Council 2001 - 2007
InterContinental Hotels Group June 1999 - February 2001
InterContinental Hotels & Resorts November 1989 - June 1999
Skills
Global Strategy, Global Business..., Organizational..., Non-profit..., Hospitality Industry, Board Development, Hospitality Management, Association Management, Professional..., Global Expansion, Executive Management, Volunteer Management, Member Relations, Strategic Communications, Global Economy, Human Resources, Location Intelligence, Board Governance, Membership Development, Board Relations, Fundraising, Strategic Planning, Nonprofits, Leadership Development, Event Planning, Organizational..., Organizational..., Meeting Planning, Trade Associations, Leadership, Registration, Trade Shows, Board of Directors, Strategic Leadership, Program Development, Sponsorship, Event Management, Public Relations, Strategic Partnerships, Policy, Staff Development, Non-profit Leadership, Corporate Events, Membership, Conference Registration, Retreats, Destination Marketing, Marketing, Program Management, Strategy
Education
Michigan State University 1975 — 1979
Bachelor of Arts (BA), Hospitality Business
InterContinental Hotels & Resorts July 2015 - Present
The Judge Group September 2014 - July 2015
Wyndham Worldwide April 2013 - August 2014
Chicago Twenty Something September 2012 - May 2013
Skills
Social Media, Cision, Event Planning, Public Relations, Facebook, Communication, Front Office, Hospitality
Education
Loyola University of Chicago 2011 — 2013
Bachelor's Degree, Communication, General
University of Tennessee-Knoxville 2009 — 2010
The Plaza, A Fairmont Managed Hotel September 2013 - Present
Fairmont Hotels and Resorts August 2012 - January 2013
Fairmont Hotels and Resorts January 2011 - July 2012
The Hazelton Hotel March 2010 - June 2010
InterContinental Hotels & Resorts September 2008 - March 2010
InterContinental Hotels & Resorts May 2008 - August 2008
Skills
Front Office, Housekeeping, Rooms Division, Hospitality Management, Leadership, Hospitality, Hotel Management, Hospitality Industry, Cuisine, Resorts, Customer Service, Tourism, Event Management, Event Planning, Hotels
Education
IMI University Centre 2010 — 2010
MBA, International Hospitality Management
George Brown College 2006 — 2010
BA, Hospitality Operations Management
CIBC May 2009 - January 2015
CIBC May 2009 - September 2014
Dzcom Inc. Somitel, Montréal September 2005 - April 2009
Tabbara-Daouk Consultants January 2003 - August 2005
Hotel Le Meridien January 2002 - March 2003
InterContinental Hotels & Resorts August 1998 - December 2001
Sheraton Kuwait Hotel & Towers February 1992 - June 1998
Skills
Sales, Mortgage Lending, Credit, Credit Cards, Loans, Banking, Residential Mortgages, Credit Analysis, Retail Banking, Refinance, Sales Operations, Investments, Public Relations, Art, Management
Education
Concordia University 2005 — 2008
Bachelor's degree, Business Administration and Management, General, B
American University College of Science and Technology 2004 — 2005
Graphic Design
InterContinental Hotels & Resorts February 2014 - Present
Los Angeles School of Gymnastics February 2014 - August 2014
Loews Hotels December 2011 - January 2014
Nordstrom April 2010 - December 2011
Skills
Gymnastics, Cheerleading, Fitness, Food & Beverage, Restaurants, Food Safety, Food Service, Hotel Management, Organizational Behavior, Team Building, Research, Customer Service, Cooking, Baking, Hotels, Dance, Argentine Tango, Hospitality Industry
Education
Florida International University 2012 — 2013
Master's degree, Hospitality Administration/Management
Florida International University 2007 — 2012
Bachelor's degree, Hospitality Administration/Management
InterContinental Hotels & Resorts April 2014 - Present
Marriott International June 2012 - May 2013
Guardsmark November 2006 - March 2013
Guardsmark October 2006 - March 2013
Skills
Physical Security, Loss Prevention, Internal Investigations, Security Operations, Corporate Security, Workplace Violence, Security Training, Executive Protection, Surveillance, Inventory Control, Security, Customer Service, Emergency Management, Crisis Management
Education
DeVry University-Illinois 2010 — 2012
Bachelor's degree, Criminal Justice and Corrections
Amundsen High School 2000 — 2003
Mathematics
Fillmore Hospitality, LLC September 2014 - January 2015
MetWest Terra Hospitality- Hotel AbRi June 2013 - September 2014
UDR January 2012 - June 2013
The Back Bay Hotel, A Member of The Doyle Collection October 2008 - August 2010
Four Seasons Hotel Chicago March 2006 - April 2007
Four Seasons Hotels and Resorts December 1997 - April 2007
InterContinental Hotels & Resorts August 1995 - December 1997
Hotel Inter Continental New York 1996 - 1997
Hotel Inter Continental New York 1996 - 1997
Skills
Rooms Division, Front Office, Resorts, Rooms Division..., Budgets, Leadership, Management, Staff Development, Property Management..., Pre-opening, Hotel Management, Hotels, Catering, Hospitality, Customer Satisfaction, Hospitality Management, Training, Luxury, Hospitality Industry
Education
Indiana University of Pennsylvania
BS, Hotel, Restaurant & Institutional Management
InterContinental Hotels & Resorts January 2015 - Present
Hilton Worldwide October 2014 - January 2015
DoubleTree by Hilton Los Angeles Downtown April 2013 - October 2014
Hilton Los Angeles North/Glendale September 2008 - April 2013
Marriott International April 2005 - September 2008
Skills
Hospitality Industry, Hotels, Revenue Analysis, Hotel Management, Hospitality Management, Hospitality, Resorts, Front Office, OnQ, Food & Beverage, Rooms Division, Tourism, Meeting Planning, Restaurants, Delphi, Event Management, Business Travel, Trade Shows, Yield Management, Event Planning, Sales Management, Banquets, Property Management...
Education
California State Polytechnic University-Pomona 2000 — 2005
BS, Hotel Management
InterContinental Hotels & Resorts October 2008 - January 2009
Gramercy Park Hotel September 2007 - October 2008
Gramercy Park Hotel May 2006 - September 2007
InterContinental Hotels Group August 2005 - May 2006
The Home Depot October 2004 - July 2005
Hilton Times Square October 2000 - March 2003
Skills
Hotels, Management, Front Office, Hotel Management, Training, Pre-opening, Payroll, Human Resources, Yield Management, Opera, Customer Satisfaction, Guest Service Management, Banquets, Hospitality, Hospitality Management, Micros, Hospitality Industry, Property Management..., Revenue Analysis, Resorts, Rooms Division
Education
Katharine Gibbs 2004 — 2005
Associates, HOTEL AND RESTURANT MANAGEMENT
Katharine Gibbs School 2004 — 2005
Associate of Arts and Sciences (A.A.S.), Hotel and Restaurant Management
The Westin Grand Vancouver March 2015 - Present
InterContinental Hotels & Resorts 2014 - 2015
Fairmont Hotels and Resorts January 2012 - December 2013
The Empire Hotel & Country Club August 2010 - December 2011
Renaissance Vancouver Hotel Harbourside January 2005 - July 2010
Vancouver Marriott Pinnacle Downtown January 2005 - July 2010
Six Senses Resorts & Spas December 2002 - December 2004
Shangri-La Hotels & Resorts December 2000 - December 2002
Pan Pacific Hotels Group June 1997 - December 2000
Delta Whistler Village Suites 1997 - 1998
Skills
Revenue Analysis, Strategy, Marketing, Hospitality Management, Hotels, CRM, Hospitality, Management, Sales, Rooms Division, Tourism, Trade Shows, Sales Process, Hotel Management, Budgets, Catering, Strategic Planning, Leadership, Marketing Communications, Customer Service, Event Planning, Resorts, Team Building, Luxury
Education
De La Salle University 1984 — 1986
MBA, Marketing
De La Salle University 1978 — 1982
Bachelor of Science, Applied Economics
Denihan Hospitality Group May 2015 - Present
Crowne Plaza® Hotels & Resorts August 2011 - May 2015
InterContinental Hotels & Resorts 2014 - 2014
Holiday Inn Westbury September 2008 - August 2011
The Walt Disney Company August 2007 - January 2008
Skills
Hospitality Management, Front Office, Rooms Division, Hospitality, Communication, People Skills, Team Leadership, Customer Service, Food & Beverage, Hotels, Guest Service Management, Revenue Analysis, Catering, Hospitality Industry, Microsoft Office, Management, Property Management..., OnQ, Micros, Customer Satisfaction, Budgets, Restaurant Management, Restaurants, Event Management, Opera, Tourism, Meeting Planning, Time Management, Hiring
Education
New York Institute of Technology-Old Westbury 2010 — 2011
Bachelor of Professional Studies, Hospitality Administration/Management
Nassau Community College 2005 — 2008
Associate of Arts and Sciences (A.A.S.), Restaurant/Food Services Management
InterContinental Hotels Group (IHG®) July 2015 - Present
InterContinental Hotels & Resorts November 2014 - Present
IVY Boutique Hotel April 2014 - November 2014
Grand Lux Cafe October 2011 - November 2014
Michigan Bar & Grill July 2010 - August 2011
Monroe Street Grill February 2006 - May 2009
Skills
Hospitality Industry, Hospitality, Superior Work Ethic, Banquets, Hotels, Customer Service, Guest Recovery, Microsoft Office, Hospitality Management, Menu Development, Catering, Event Management, Food, Restaurants, Sales, Training, ServSafe, Concierge Services, Front Office, POS, Food, MICROS
Education
Kendall College 2011 — 2014
Bachelor's Degree, Meeting and Event Planning, Senior
Blue Mountains International Hotel Management School 2012 — 2012
Hospitality Management - Study Abroad Program, International Meetings & Event Management, Junior
Monroe County Community College 2007 — 2010
Associate of Science (A.S.), General Studies, 3.4
InterContinental Hotels & Resorts August 2014 - January 2015
Texas Red Dirt Roads w/Justin Frazell January 2014 - December 2014
LKCM Radio August 2010 - July 2011
DON HERRING MITSUBISHI/ LAWSON AUTOPLEX/ 1998 - 2004
Clinique 2001 - 2003
Blunck Studios, Inc January 1995 - January 1998
Skills
Music Industry, Music Supervision, Sponsorship, Radio, Social Networking, Social Media, Broadcast, Public Speaking, Advertising, Marketing Communications, Event Planning, Public Relations, Event Management, Voice Over, Facebook, Entertainment, Marketing, Social Media Marketing, Photoshop, Microsoft Office, Music, Adobe Creative Suite, Sales, Blogging, Photography, Television, Editing, Graphic Design, Copywriting
Education
Cameron University 1997 — 1998
BS Socilizing, Marketing and Public Relations
Oklahoma State University 1993 — 1995
Communications, Agriculture
Connors State College 1992 — 1994
Associate's degree, Agriculture, General
InterContinental Hotels & Resorts May 2014 - Present
Equifax October 2007 - May 2014
Ciba Vision September 2006 - October 2007
BellSouth / AT&T July 2000 - September 2006
Skills
Financial Modeling, Mergers & Acquisitions, Process Improvement, Business Analysis, Budgets, Strategic Planning, Finance, Management, Leadership, Analysis, Sales Operations, Project Management
Education
Emory University - Goizueta Business School 1998 — 2000
MBA, Finance
University of North Carolina at Chapel Hill 1987 — 1991
BA, Economics
InterContinental Hotels & Resorts September 2014 - Present
Jalapenos Mexican Restaurant June 2003 - Present
Studio Dan Meiners May 2012 - May 2014
Hispanic Chamber of Commerce January 2012 - July 2012
AOL September 2011 - December 2011
Premier Salons June 2009 - July 2010
Skills
Event Management, Advertising, Sales, Digital Media, Promotions, Budgeting, Scheduling
Education
University of Missouri-Kansas City
B.A, Spanish, International Hospitality Business
Liberty University 2006 — 2007
San Diego State University-California State University 2004 — 2006
Mira Costa University 2004 — 2006
Blue Valley North High
ZUMA Restaurants May 2015 - Present
Kayhan Consulting February 2013 - Present
The Plaza, A Fairmont Managed Hotel January 2013 - April 2015
InterContinental Hotels & Resorts 2010 - 2013
The Beverly Hills Hotel & Bungalows 2008 - 2010
Wolfgang Puck Catering and Events 2006 - 2008
The New York Palace 2003 - 2006
Marriott Marquis 1999 - 2003
Skills
Corporate Events, Hospitality Management, Time Management, Hospitality Industry, Food & Beverage, Leadership, Sales, Hospitality, Event Planning, Meeting Planning, Event Management, Catering, Banquets, Menu Development, Hotel Management, Revenue Analysis, Resorts, Yield Management, Pre-opening, Weddings, Food, Trade Shows, Wine, Budgets, Hiring, Opening Hotels, Restaurants, Convention Services, Culinary Skills, Wedding Planning, Front Office, Hotels, Restaurant Management, Training, Marketing, Concierge Services, Micros, Fine Dining, Property Management..., Management, Opera, Tourism, Guest Service Management, Cuisine, Hotel Booking, OnQ, Rooms Division, Food Service, Leisure, Recruiting
Education
UCLA Anderson School of Management
Executive Education Program
College of the Ozarks
Bachelor of Science, Hotel and Restaurant Management
Goodwin Procter LLP June 2015 - Present
Sonesta Hotels December 2014 - June 2015
Reit Management & Research LLC June 2014 - December 2014
InterContinental Hotels & Resorts March 2014 - April 2014
National Bureau of Economic Research May 2013 - August 2013
Boston University School of Medicine May 2012 - May 2013
Skills
Customer Service, Public Speaking, ADP HRB, Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Taleo, Facebook, Social Networking, Employee Benefits
Education
Boston University 2011 — 2015
BS
The Inn At Fox Hollow Hotel December 2014 - Present
InterContinental Hotels & Resorts September 2014 - January 2015
Columbia Sussex September 2013 - September 2014
Skills
Customer Service, Hospitality Management, Hospitality, Guest Recovery, Customer Satisfaction, Communication Skills, Problem Solving, Customer Relations, Microsoft Word, Microsoft Excel, PowerPoint, Employee Relations, Night Audit, Front Office, Hospitality Industry, Hotel Management, Hotels
Education
Farmingdale State University of New York 2011 — 2014
Bachelors of Science in Business Management, Business Administration and Management, General, 3.74
Intercontinental Hotels & Resorts November 2013 - Present
Radisson Blu Hotels & Resorts March 2013 - September 2013
Hotel Sacher Wien November 2012 - February 2013
Skills
MS Office Tools, Opera PMS, SPSS, TourMIS Database, Hospitality Industry, Property Management..., Front Office, Customer Service, Hospitality Management, Tourism
Education
MODUL University Vienna
Master of Science in Sustainable Development, Management and Policy (MSc), Public Governance
MODUL University Vienna 2011 — 2014
Bachelor of Business Administration (BBA), Tourism and Hospitality Management
Istituto Orsoline di San Carlo 2007 — 2011
High School Degree, Foreign Languages, Literatures, and Linguistics
The Roosevelt New Orleans, A Waldorf Astoria Hotel February 2013 - Present
InterContinental Hotels & Resorts June 2011 - February 2013
Crowne Plaza® Hotels & Resorts November 2010 - June 2011
Omni Hotels & Resorts March 2007 - November 2008
Omni Hotels & Resorts January 2005 - March 2007
Windsor Court Hotel July 2004 - August 2005
United States Marine Corps May 1999 - February 2002
Skills
Hospitality Management, Food & Beverage, Sales Management, Restaurants, Hospitality, Hotels, Banquets, Customer Service, Hospitality Industry, Hotel Management, Catering, Menu Development, Resorts, Restaurant Management, Fine Dining, Revenue Analysis, Front Office, Yield Management, Pre-opening, Opening Hotels, Culinary Skills, Guest Service Management, Rooms Division, Menu Costing, Food, Property Management..., Cuisine, Opera, Banquet Operations, Wine, New Restaurant Openings, Menu Engineering, Food Service, OnQ, Hotel Booking, Bartending, Meeting Planning, Customer Satisfaction, Food Safety, Recipes, Concierge Services, Pre-opening experience, Cooking, Casino, ServSafe, Micros, Open Table, Cocktails, Labor Control, F
Education
Loyola University New Orleans 2002 — 2006
Bachelor of Fine Arts (B.F.A.), Mass Communication/Media Studies
Manchester Hospitality Group April 2015 - Present
The Grand Del Mar April 2005 - April 2015
Hyatt Hotels October 1988 - April 2005
Starwood Hotels March 1987 - October 1988
Sheraton Universal Hotel June 1984 - March 1987
Sheraton Abu Dhabi Hotel September 1981 - June 1984
InterContinental Hotels & Resorts January 1980 - August 1981
Skills
Resorts, Pre-opening, Luxury Resort..., Food & Beverage, Hospitality Management, Banquets, Hotels, Revenue Analysis, Fine Dining, Hospitality, Front Office, Restaurants, Catering, Restaurant Management, Menu Development, Micros, Yield Management, Luxury, Food, Rooms Division, Culinary Skills, Wine, Meeting Planning, Tourism, Convention Services, Event Planning, Hotel Booking, Opera, Spa, Opening Hotels, Event Management, Leisure, Property Management..., Lodging, Pre-opening experience, Team Leadership, Cuisine, OnQ, MICROS, Team Building
Education
Cornell University 1980 — 1981
Graduate level Courses
University of Kiel Germany 1974 — 1980
Master's Degree, Hotel, Motel, and Restaurant Management
The Ritz-Carlton Hotel Company, L.L.C. February 2015 - Present
Langham Hospitality Group June 2014 - January 2015
Raeallan May 2014 - August 2014
Four Seasons Hotels and Resorts October 2012 - September 2013
InterContinental Hotels & Resorts January 2009 - September 2012
Skills
Food & Beverage, Event Management, Time Management, Training, Marketing Management, Database Marketing, Marketing Analytics, Marketing Strategy, Marketing Research, Sales Operations, Customer Service, Hotel Management, Social Media, Hospitality Management, Rooms Division, Opera, Microsoft Office, Micros, Revenue Analysis, MICROS, Information Management, Team Management
Education
George Brown College 2014 — 2015
Postgraduate Diploma, Strategic Relationship Marketing, Financial Planning, GPA 3.92
Blue Mountains International Hotel Management School 2008 — 2011
Bachelor of Business, Hospitality Administration/Management
InterContinental Hotels & Resorts October 2014 - October 2014
AutoTrader.com August 2013 - September 2014
Atlanta Public Schools January 2012 - June 2013
Clark Construction & Maintenance, L.L.C. October 2009 - December 2010
C & N Computer Training March 2006 - September 2009
Per-Se Technologies September 2007 - February 2008
UPS CUSTOMER TECHNOLOGY MARKETING DEPARTMENT April 2007 - July 2007
The Weather Channel May 1999 - February 2006
Skills
SQL, Business Objects, Databases, SQL Server, Administration, Crystal Reports, Business Intelligence, Unix, Process Improvement, Analysis, Servers, Operating Systems, Integration, PowerPoint, Customer Relations, Linux, Inventory Management, TCP/IP, Program Management, VPN, Organizational..., Account Management, Access, Visio, Data Analysis, Business Analysis, Database Administration, Documentation, Excel, Windows, Microsoft Office, PL/SQL, Requirements Analysis, Troubleshooting, Active Directory, Microsoft SQL Server, System Administration, SharePoint, Vendor Management, Management, Software Documentation, Oracle, Training, SDLC
Education
Chattahoochee Technical College 2005 — 2006
Diploma, Computer Information Systems-Database Specialist
Valdosta State University 1995 — 1997
Teacher Certification, Business Education
Southern University and Agricultural and Mechanical College at Baton Rouge 1973 — 1976
B.S, Management
Access Bio, Inc. July 2013 - Present
TRCO Marketing September 2012 - December 2012
W Hotels September 2011 - December 2011
InterContinental Hotels & Resorts May 2011 - August 2011
Q TV, JoongAng Media Network May 2009 - July 2009
New Covenant Academy August 2007 - May 2008
Skills
Social Media, Marketing, Microsoft Word, Photoshop, Microsoft Excel, PowerPoint, Sales, Microsoft Office, Marketing Management, Social Media Marketing, in vitro Diagnosis, Event Planning, Exhibition Planning, Management, Customer Service, Public Speaking, Hospitality, Analysis, Social Networking, Research, Leadership, Hotels
Education
Boston University 2008 — 2013
Bachelor's Degree, Hospitality Administration/Management
Omni Hotels & Resorts 2014 - June 2015
Fairmont Hotels & Resorts April 2011 - October 2013
CQ January 2006 - July 2010
Starwood Hotels & Resorts Worldwide, Inc. September 2004 - January 2006
InterContinental Hotels & Resorts December 2003 - September 2004
Luxury Boutique Hotels & Resorts March 2002 - December 2003
Education
Regis University 2014 — 2016
Master’s Degree, Organization Leadership (MSOL)- Strategic Human Resources Management
Northeastern Illinois University 2010 — 2011
Independent Courses, Post- Bachelor Psychology Studies
Loyola University Chicago 2004 — 2008
Bachelor's Degree, Psychology of Human Behavior & Bioethics
University of New Hampshire September 2015 - Present
Omni Hotels & Resorts June 2015 - August 2015
Omni Hotels & Resorts February 2015 - May 2015
Chipotle Mexican Grill October 2014 - May 2015
The National Association of College & University Food Services (NACUFS) May 2014 - July 2014
University of New Hampshire September 2012 - September 2013
InterContinental Hotels & Resorts May 2013 - July 2013
University of New Hampshire February 2013 - May 2013
Skills
Hospitality, Food, Microsoft Excel, Microsoft Office, Customer Service, Strategic Planning, Public Speaking, Team Leadership, Social Media, Management, Leadership, PowerPoint, Microsoft Word, Teamwork, Business Strategy, Negotiation, Food & Beverage, Research, English, Spanish, Event Planning, Social Networking, Communication, Time Management
Education
University of New Hampshire 2012 — 2015
Hospitality Management, Food and Beverage, Senior
Universidad Thomas More 2011 — 2012
International Business, Freshman year
InterContinental Hotels & Resorts September 2015 - Present
Miami Children's Museum June 2015 - August 2015
LeMoyne Center for the Visual Arts August 2014 - December 2014
YMCA of the Suncoast October 2010 - August 2014
Florida State University Alternative Breaks August 2012 - May 2014
621 Gallery Annex August 2013 - December 2013
PeaceJam Foundation March 2012 - December 2013
Skills
Microsoft Office, Photoshop, Social Media, PowerPoint, Microsoft Word, Public Speaking, Event Planning, Editing, Art, Photography, Art History, Facebook, Teamwork, Social Networking, Public Relations, Museums, Nonprofits, Marketing, Leadership, Web Design, Community Outreach
Education
Florida International University 2015 — 2017
Hospitality Administration/Management
Florida State University 2011 — 2015
Bachelor of Arts (B.A.), Art History, Criticism and Conservation, 3.5
Complete Conference Management December 2011 - Present
Starwood Hotels & Resorts Worldwide, Inc. July 2010 - November 2011
Marriott International February 2008 - July 2010
InterContinental Hotels & Resorts October 2005 - February 2008
MTI Limo and Shuttle Services, Inc. January 2002 - October 2005
Marriott International September 1999 - October 2001
Skills
Event Management, Trade Shows, Hotels, Event Planning, Meeting Planning, Marketing, Corporate Events, Hospitality, Sales, Online Marketing, Hospitality Industry, Social Media, Budgets, Management, Customer Service, Hospitality Management
Education
American Intercontinental University
Bachelor's Degree
Georgia Perimeter College
Associate's Degree
Vera Mora Hair September 2014 - Present
ELIE SAAB March 2013 - June 2014
InterContinental Hotels & Resorts September 2012 - February 2013
Four Seasons Hotels and Resorts October 2009 - October 2011
Skills
Sales, Customer Service, Hotels, Hospitality, Hospitality Management, Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Leadership, Research, Training, Tourism, Event Planning, Event Management, Start-ups, Business Management, Video Production, YouTube, Photography, Public Speaking, Videography, Fashion, Fashion Buying, Retail, Visual Merchandising, Creative Direction
Education
Cairo University 2004 — 2009
Bachelor's degree, Spanish Language and Literature
Instituto Cervantes, El Cairo 2005 — 2008
Spanish Language and Literature
Fairmont Hotels & Resorts December 2014 - January 2015
InterContinental Hotels & Resorts July 2014 - August 2014
Skills
Human Resources, Management, Sales, Training, Microsoft Word
Education
Cornell University School of Hotel Administration 2015 — 2019
Bachelor’s Degree, Hotel Management
InterContinental Hotels & Resorts August 2014 - Present
Crowne Plaza® Hotels & Resorts January 2001 - August 2014
Skills
Recruiting, Microsoft Office, Sales, Hospitality, Management, Training
Education
Miami Dade College 1999 — 2004
InterContinental Hotels & Resorts October 2014 - December 2014
CAMP-of-the-WOODS June 2014 - August 2014
Private Contractor October 2013 - May 2014
Axis July 2013 - October 2013
CAMP-of-the-WOODS June 2012 - August 2012
Spring Arbor University October 2011 - June 2012
Spring Arbor University October 2010 - June 2012
CAMP-of-the-WOODS June 2011 - September 2011
Skills
Web Content Management, Photoshop, Digital Photography, Event Planning, Wordpress, Editing, WordPress, Social Media, Public Relations, Video Production, SEO
Education
Arizona State University 2015 — 2016
Bachelor's Degree
Regent University 2014 — 2014
Communication and Media Studies
Spring Arbor University 2010 — 2012
Bachelor of Arts (B.A.), International and Intercultural Communication
Great Commission Bible Institute 2012 — 2013
Certificate in Biblical Studies, Bible/Biblical Studies
InterContinental Hotels & Resorts April 2015 - Present
United Way of Miami-Dade August 2014 - Present
Michael's Genuine - Food & Drink October 2013 - March 2015
Truluck's August 2009 - September 2013
Skills
Restaurants, Restaurant Management, Menu Development, New Restaurant Openings, Food & Beverage, Food, Hospitality, Hospitality Industry, Hospitality Management, F&B Operations, Event Management, Customer Service, Fine Dining, Food Service, Culinary Skills, Catering, Wine, Event Planning, Inventory Management, Time Management, Sanitation, Cooking, Social Networking, Serve Safe Certified, Labor Management, Labor Control, Micros, Recipes
Education
Wine & Spirit Education Trust 2015 — 2015
WSET Certified, Wine Steward/Sommelier
Court of Master Sommeliers 2014 — 2015
Level 1, Wine Steward/Sommelier
Texas Tech University 2002 — 2006
Restaurant, Culinary, and Catering Management/Manager
Culinary Academy of Austin 2006 — 2007
Culinary Arts, Restaurant/Food Services Management
John B. Connally 1998 — 2002
InterContinental Hotels & Resorts September 2014 - Present
InterContinental Hotels Group January 2011 - September 2014
InterContinental Hotels Group July 2008 - January 2011
Cannery Row Inn June 2007 - July 2008
Skills
Hotels, Hospitality, Customer Service, Microsoft Office, Hospitality Industry, Front Office, Hospitality Management, Revenue Analysis, Revenue Management, Tourism, Word, Excel, Opera, Customer Relations, Social Media, Hotel Management, Event Management, Event Planning, Food & Beverage, Property Management..., Micros, Guest Service Management, Restaurants, Resorts, Microsoft Word, Meeting Planning, Pre-opening, Wine, Rooms Division, Hotel Booking, Banquets, Microsoft Excel, Catering, Concierge Services, Menu Development, OnQ, Food, Lodging, Yield Management
Education
Monterey Peninsula College 2006 — 2008
Hospitality Administration/Management
Ace Hotel / Atelier Ace January 2015 - Present
Starwood Hotels & Resorts Worldwide, Inc. December 2014 - January 2015
Starwood Hotels & Resorts Worldwide, Inc. September 2014 - December 2014
Marriott International September 2012 - September 2014
Jumeirah Group / Jumeirah Hotels & Resorts July 2010 - September 2012
Westin Hotels & Resorts March 2009 - July 2010
W Hotels June 2005 - March 2009
Crowne Plaza Philadelphia January 2004 - June 2005
InterContinental Hotels & Resorts January 2002 - June 2002
Skills
Hotels, Micros, Hospitality, Revenue Analysis, Hospitality Management, Forecasting, Hotel Management, Front Office, Hospitality Industry, Financial Reporting, Payroll, Budgets, Resorts, Yield Management, Food & Beverage, Property Management..., Hiring, Income Statement, Customer Service, Catering, Accounting, Rooms Division, Pre-opening, Microsoft Excel, P&L, Supervisory Skills, Restaurants, Revenue Forecasting, Banquets, Opera, MICROS, Management, Finance
Education
City University of New York-Baruch College
BBA, Business Management - Entrepreneurship
Borough of Manhattan Community College 2001 — 2002
Associates, Accounting
Newtown High School 1996 — 2000
High School Diploma, Accounting
InterContinental Hotels & Resorts July 2015 - Present
InterContinental Hotels & Resorts November 2012 - July 2015
Sonesta Hotels June 2012 - November 2012
InterContinental Hotels & Resorts July 2011 - June 2012
InterContinental Hotels & Resorts March 2010 - July 2011
InterContinental Hotels & Resorts August 2008 - April 2010
InterContinental Hotels & Resorts June 2007 - August 2008
Sandestin Golf and Beach Resort September 2006 - June 2007
Finz Restaurant, Sandestin Golf and Beach Resort February 2006 - September 2006
Sandestin Golf and Beach Resort February 2005 - February 2006
Skills
Food & Beverage, Banquets, Restaurants, Convention Services, Menu Development, Resorts, Hotel Booking, Hotel Management, Wine, Catering, Hospitality Industry, Banquet Operations, Hospitality Management, Cocktails, Bartending, Event Planning, Restaurant Management, Hospitality, Culinary Skills, Food Service, Pre-opening, Front Office, Recipes, Rooms Division, Budgets, Fine Dining, Yield Management, Succession Planning, Beverage Industry, Alcoholic Beverages, Beverage Development, Forecasting, Process Scheduler, Marketing, Training, Cuisine, Leadership, Property Management..., Revenue Analysis, Tourism, Food, Guest Service Management, Menu Costing, Hotels, Event Management, Management, Customer Service, Customer Satisfaction, Sales, Opera
Education
University of West Florida 2004 — 2006
Bachelors of Science, Hospitality, Recreation and Resort Management
Louisiana State University 2000 — 2002
Business Administration
HedgeFund July 2011 - Present
InterContinental Hotels & Resorts April 2010 - July 2011
Furnished Quarters October 2005 - April 2010
Crowne Plaza® Hotels & Resorts July 2004 - October 2005
Warwick International Hotels September 2003 - November 2004
The Mercer Kitchen November 2002 - July 2003
The Paramount Hotel July 2000 - August 2002
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, English, Hospitality, Hospitality Management, Food & Beverage, Food Safety, Food Industry, Catering, Menu Development, Hospitality Industry, Pre-opening, Restaurants, Customer Service, Event Planning
Education
University of Bridgeport 2014 — 2016
Business Administration and Management, General
City University of New York-John Jay College of Criminal Justice
Legal Studies, General
InterContinental Hotels & Resorts August 2015 - Present
Skills
Hospitality Management, Hotels, Sales, Leadership, Marketing, Management, Hospitality, Meeting Planning, New Business Development, Cross-functional Team..., Time Management, Marketing Communications, Social Media Marketing, Public Relations, Social Networking, Hospitality Industry
Education
Cornell University School of Hotel Administration 2014 — 2015
Master's Degree, Financial & Revenue Management
West Virginia University 2005 — 2008
BSJ, Public Relations
Hyatt Regency September 2015 - Present
DoubleTree by Hilton March 2015 - August 2015
InterContinental Hotels & Resorts February 2014 - January 2015
Eagleridge Condominiums October 2009 - December 2013
Hilton Grand Vacations November 2010 - April 2012
The Resort Company LLC November 2009 - April 2010
Gaylord Entertainment Company January 2007 - October 2009
Brentwood Oaks Apartment Homes June 2005 - January 2007
24 Hour Fitness 2004 - 2005
Skills
Front Office Operations, Sales Operations, Marketing Strategy, Revenue Management, Customer Relations, Guest Recovery, Maintenance Management, Property Management, Contractual Agreements, Cash Handling, Lead Bartending\Mixology, Supervisory Skills, New Hire Training, Telephone Reception, Leadership Development, Team Building, Strategic Planning, Hotels, Front Office, Revenue Analysis, Hotel Management, Customer Service, Resorts, Food, Hospitality Management, Hospitality, Yield Management, Tourism
Education
American Academy of Dramatic Arts-Los Angeles 2001 — 2004
Associate of Arts (A.A.), Music Arts
Cornell University School of Hotel Administration
Hospitality Administration/Management
Amangiri Resort & Spa December 2014 - Present
Disney Parks & Resorts June 2013 - November 2014
The Walt Disney Company January 2013 - June 2013
Disney's Grand Floridian Resort & Spa August 2012 - January 2013
BYU-Hawaii Food Services September 2011 - August 2012
Corporation of the Presiding Bishopric February 2011 - August 2011
Corporation of the Presiding Bishopric July 2009 - February 2011
Copantl Hotel & Convention Center 2008 - 2009
Yacaman Productions 2008 - 2008
InterContinental Hotels & Resorts April 2004 - December 2005
Skills
Time Management, Leadership, Customer Service, Public Speaking, Event Planning, Marketing, Microsoft Office, Training, Management, Public Relations, Hospitality, Spanish, Hospitality Industry, Sales, Advertising, Hotels, Food, Teamwork, Entrepreneurship, FOSSE Property..., Budgets, Food & Beverage, Restaurants, Restaurant Management, Menu Development, Customer Satisfaction, Hospitality Management, Tourism, Team Leadership, Microsoft Word, Social Media, Microsoft Excel, Team Building, Marketing Strategy, Employee Training, Operations Management, Food Safety, Food Service, Food Service Operations, Banquets, Catering
Education
Brigham Young University - Hawaii 2011 — 2013
Bachelor of Science in Hospitality and Tourism Management with a Marketing emphasis
LDS Business College 2009 — 2011
Associate of Applied Science in Business Entrepreneurship with a Professional Sales Certificate
Toronto Cricket Skating and Curling Club September 2014 - Present
InterContinental Hotels & Resorts April 2011 - August 2014
InterContinental Hotels Group (IHG) February 2001 - April 2011
The Fairmont Royal York February 2000 - January 2001
InterContinental Hotels Group (IHG) June 1993 - April 2000
Canadian Pacific Railway March 1989 - June 1993
Skills
Hotels, Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Restaurant Management, Front Office, Food & Beverage, Tourism, Budgets, Rooms Division, Employee Relations, Banquets, Forecasting, Guest Service Management, Opening Hotels, Pre-opening experience, Pre-opening, Property Management..., Micros, Fine Dining, Leadership, MICROS
Education
Ryerson University 1990 — 1991
Fiji Institute of Technology 1984 — 1986
Administration and General Hotel Services, Hotel and Restaurant Management
George Brown College
Human Resources Certificate, Certificate of IEP Completion Program
InterContinental Hotels & Resorts June 2003 - August 2005
Education
Berklee College of Music 2014 — 2017
Performance, Voice and Songwriting
BIMM London 2013 — 2014
Performance, Voice
H. Wayne Huizenga School of Business & Entrepreneurship 2005 — 2007
Master of Business Administration (M.B.A.), Finance, General
University of Miami - School of Business 2000 — 2003
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
InterContinental Hotels & Resorts February 2013 - February 2015
InterContinental Hotels & Resorts February 2012 - July 2012
Crowne Plaza® Hotels & Resorts September 2010 - March 2011
Skills
Real Estate Modeling, Real Estate Finance, Statistical Data..., Excel modeling, Powerpoint, Hospitality Management, Hotel Management, Hospitality Industry, Yield Management, Revenue Analysis, Front Office, Rooms Division, PowerPoint, Restaurants, Food & Beverage, Banquets
Education
Cornell University Graduate School 2015 — 2016
Master's degree, Master of management in hospitality (Minor in Real Estate and Finance), GPA 4.0 Dean's List
Cesar Ritz Colleges Switzerland 2010 — 2012
Bechelor, International Tourism and Hospitality Management, GPA: 3.46
Cadillac Courtyard by Marriott Miami Beach June 2015 - Present
Fontainebleau Miami Beach July 2013 - June 2015
Hyatt Regency February 2012 - July 2013
The Seagate Hotel & Spa April 2010 - February 2012
InterContinental Hotels & Resorts October 2009 - April 2010
Hyatt Hotels Corporation September 2007 - December 2009
Westin Hotels & Resorts February 2003 - September 2007
Skills
Resorts, Event Planning, Banquets, Hotel Management, Pre-opening, MICROS, Revenue Analysis, Restaurants, Tourism, Corporate Events, Customer Service, Property Management..., Menu Development, Guest Service Management, Trade Shows, Food
Education
Florida International University 2003 — 2007
Bachelor's degree, Hospitality Administration/Management
Florida International University 2003 — 2007
Bachelor's degree, Hospitality Administration/Management
InterContinental Hotels & Resorts March 2015 - Present
InterContinental Hotels & Resorts July 2014 - March 2015
Hotel Falken December 2011 - June 2013
Timberline Learning Center December 2009 - June 2010
Balmer's Herberge April 2008 - November 2009
Ravinia Festival May 2007 - September 2007
Skills
Hospitality, Hospitality Industry, Food & Beverage, Hotels, Customer Service, Front Office, Microsoft Office, PowerPoint, Protel, Teamwork, Event Management, Banquets, Leadership, MICROS, Management, Revenue Analysis
Education
Les Roches International School of Hotel Management 2013 — 2014
Master of Business Administration (MBA), Hospitality Administration/Management
Lake Forest College 2003 — 2007
Bachelor of Arts (BA), Communication, General and Studio Art
Empire Distributors, Inc. March 2012 - Present
Earth Fare August 2007 - March 2012
Dad's Garage Theatre Company June 2002 - June 2007
InterContinental Hotels & Resorts October 2005 - November 2006
The Angel Pub December 2003 - September 2005
Pier 1 Imports June 2000 - September 2003
Skills
Customer Service, Retail, Account Management, Inventory Management, Event Management, Pricing, Event Planning, Merchandising, Wine, Marketing, Food, Sales Presentations
Education
LaGrange College 1998 — 2002
Bachelor of Arts (BA), Theatre/Theater
InterContinental Hotels & Resorts January 2015 - Present
Hilton Atlanta November 2013 - December 2014
Hilton Atlanta October 2012 - November 2013
The Ritz-Carlton Hotel Company LLC February 2011 - March 2012
Cincinnati Hills Christian Academy January 2012 - February 2012
Skills
Innovative Problem..., Strategic Planning, Event Management, Public Relations, Event Planning, Public Speaking, Social Media, Media Relations, Customer Service, Social Media Marketing, Editing, Microsoft Office, Press Releases, Fundraising, Community Outreach, Corporate Communications, Hospitality, Strategic Communications, Team Leadership, Email Marketing, Advertising, Marketing Communications, Time Management, Nonprofits, Marketing, Recruiting, Leadership, Volunteer Management, PowerPoint, Banquets
Education
Lee University 2006 — 2010
BA, Public Relations
Cincinnati Hills Christian Acadmey 2002 — 2006
Royal Caribbean Cruises, Ltd. March 2014 - Present
Boston Park Plaza Hotel & Towers February 2012 - February 2013
InterContinental New York Barclay May 2007 - January 2012
InterContinental Hotels & Resorts October 1999 - January 2012
InterContinental Buckhead Atlanta August 2005 - May 2007
InterContinental Miami August 2003 - August 2005
InterContinental Cayo Largo October 2002 - August 2003
InterContinental Tamanaco Caracas October 2000 - 2002
Skills
Guest Satisfaction, Front Office, Guest Service, Pre-opening, Hospitality Management, Resorts, Opera, Luxury, Forecasting, Rooms Division, Budgeting, Yield Management, Hiring, Problem Solving, Hotels, Budgets, Customer Satisfaction, Customer Service, Training, Supervisory Skills, Hospitality Industry, Restaurants, Revenue Analysis, Hospitality, Management, Tourism, Hotel Management, Hotel Booking, Lodging, Teamwork, Leadership, Food & Beverage, Guest Service Management, Banquets, Property Management..., Catering, Restaurant Management, OnQ, Pre-opening experience, Fine Dining, Employee Relations, Cost Control, Opening Hotels, P&L, Concierge Services, Cuisine, Rooms Division..., Meeting Planning, Time Management
Education
University of Miami - School of Business 1995 — 1997
MBA, Marketing and Finance
Florida International University 1991 — 1993
BS in Business, Hospitality Management
InterContinental Hotels & Resorts November 2014 - Present
The Colonnade Hotel July 2013 - November 2014
Island Creek Oyster Bar September 2010 - June 2013
Skills
Hospitality, Multi-tasked, Strategic Communications, Public Relations, Marketing, Marketing Communications, Public Speaking, Strategic Thinking, Situational Leadership, Event Planning, Social Media Marketing, Social Networking, Event Management, Leadership Development, Organizational..., Facebook, Social Media, Hotel Management, Hospitality Industry
Education
Fisher College 2009 — 2013
Bachelor of Science (BS), Business Administration and Management, General
Woods Hole Golf Club April 2015 - Present
Hospitality and Tourism Management Department January 2015 - Present
Club Managers Association of America January 2013 - Present
University of Massachusetts Amherst September 2012 - Present
Pine Brook Country Club June 2011 - Present
The Country Club - Chestnut Hill, MA January 2015 - January 2015
InterContinental Hotels & Resorts May 2014 - August 2014
Hampton Inn Natick April 2012 - May 2012
Skills
TIPS Certified, Serve Safe Certified, Revinate Certified, Crowd Control Certified, Supervisory Skills, Team Leadership, Student Leadership, Hospitality, Microsoft Excel, Customer Service, Teamwork, Microsoft Office, Microsoft Word, PowerPoint, Social Media
Education
University of Massachusetts at Amherst - Isenberg School of Management 2012 — 2016
Natick High School 2008 — 2012
Dalian Wanda Group February 2015 - Present
COMO Hotels and Resorts January 2014 - October 2014
Chef Ho Restaurant May 2013 - November 2013
InterContinental Hotels & Resorts May 2012 - July 2012
Education
Florida International University 2010 — 2014
Master's degree, Hospitality Administration/Management
Michigan State University August 2010 - Present
Hyatt Regency December 2014 - January 2015
Hyatt Regency July 2014 - September 2014
InterContinental Hotels & Resorts December 2013 - January 2014
InterContinental Hotels & Resorts July 2013 - September 2013
Skills
Hospitality Management, Hospitality Industry, Front Office, Restaurants, Hotels, Hotel Management, Time Management, Food
Education
Michigan State University 2010 — 2015
Bachelor's degree, Hospitality Administration/Management
Michigan State University 2010 — 2015
Bachelor's degree, Restaurant/Food Services Management
Campbellsville University August 2014 - Present
Campbellsville University January 2012 - December 2014
InterContinental Hotels & Resorts May 2012 - August 2012
Skills
Volleyball, Fluent in Spanish and..., Outstanding Public..., Excellent interpersonal..., Teamwork skills and..., Familiar with many..., Good command of...
Education
Campbellsville University 2014 — 2015
Master's Degree, International Business
Campbellsville University 2010 — 2014
Bachelor's Degree, Business Administration and Management, General
InterContinental Hotels & Resorts May 2013 - Present
Five and Dime General Store September 2011 - May 2013
Point Loma Nazarene University September 2011 - December 2011
Skills
Customer Service, Emotional Intelligence, Time Management, Leadership, Public Speaking, Problem Solving, Microsoft Word, Microsoft Office, Tenacious Work Ethic, PowerPoint, Hospitality, Event Planning, Social Networking
Education
California State University, Monterey Bay 2011 — 2015
Bachelor of Business Administration (B.B.A.), International Business, 4.0
Institut Supérieur de Gestion 2014 — 2014
Bachelor of Business Administration (B.B.A.), International Business, 4.0
Monterey Peninsula College 2011 — 2013
Associate's degree, French Language, 4.0
Point Loma Nazarene University 2010 — 2011
Family and Consumer Sciences Program, Fashion Merchandising, 4.0
Four Seasons Hotels and Resorts July 2015 - Present
InterContinental Hotels & Resorts July 2014 - August 2014
China Continent Property & Casualty Insurance Company LTD. June 2013 - July 2013
Skills
Customer Service, Communication, Hospitality Industry, Microsoft Office, Hotels, Hospitality, Teamwork, Sales, Marketing Strategy
Education
Florida International University 2014 — 2015
Bachelor's Degree, Hospitality Administration/Management
Tianjin University of Commerce China 2011 — 2015
Bachelor's Degree, Hospitality Administration/Management
InterContinental Hotels & Resorts July 2014 - May 2015
Westin Hotels & Resorts January 2014 - June 2014
Walt Disney World June 2012 - December 2012
Education
The George Washington University 2015 — 2017
Master of Tourism Administration (M.T.A), Meeting and Event Planning
Macau University of Science and Technology 2010 — 2014
Bachelor of International Tourism Management, Meeting and Event Planning
Four Seasons Hotels and Resorts April 2014 - Present
Waldorf Astoria Hotels & Resorts April 2013 - April 2014
Fairmont Hotels & Resorts September 2012 - April 2013
Four Seasons Hotels and Resorts April 2012 - September 2012
InterContinental Hotels & Resorts November 2008 - May 2011
Marriott Hotels August 2003 - August 2005
Skills
Hospitality Management, Hotel Management, Hotel Booking, Rooms Division, Hospitality Industry, Resorts, Guest Service Management, Hospitality, Micros, Front Office, Hotels, Property Management..., Customer Satisfaction, Yield Management, OnQ, Concierge Services, Pre-opening, Customer Service, Revenue Analysis, Tourism, Opera, Opening Hotels, Leadership, Time Management, Luxury, Training, Sales, Leisure, Budgets, Reservations, Wine, Lodging, Cuisine, Hiring, Teamwork, Guest Recovery, Strategic Planning, Employee Training, Rooms Division..., Marketing, Microsoft Office, Marketing Strategy, Public Relations, Cost Control, Microsoft Word, Social Media Marketing, Corporate Events, Account Management, MICROS
Education
Arizona State University 2005 — 2012
Psychology, Psychology and Tourism Development & Management
Newell Rubbermaid June 2015 - Present
Emory EPASS Tutoring August 2014 - May 2015
Schwartz Center for Performing Arts August 2012 - May 2015
InterContinental Hotels & Resorts May 2014 - August 2014
Emory Residence Life & Housing May 2013 - August 2013
Laney Graduate School May 2013 - August 2013
Skills
German, Teamwork, Microsoft Excel, Research, Public Speaking, Quantitative Analytics, Community Outreach, French, Tessitura, PowerPoint, Social Media, Peer Tutoring, Analysis, Social Networking, Creative Writing, Report Writing, Data Analysis, PeopleSoft, Customer Service
Education
Emory University - Goizueta Business School 2011 — 2015
Bachelor of Business Administration (BBA), Management Consulting
Libertyville High School 2007 — 2011
Diploma
Destination Management Services December 2012 - Present
ABTS Convention Services October 2010 - November 2012
ABTS Convention Services April 2009 - October 2010
ABTS Convention Services October 2007 - April 2009
InterContinental Hotels & Resorts October 2004 - October 2007
InterContinental Hotels & Resorts September 2003 - October 2004
Hyatt Hotels Corporation June 2001 - December 2001
InterContinental Geneva June 1999 - December 1999
Skills
Hospitality Industry, Hospitality Management, Hospitality, Hotel Management, Hotels, Resorts, Tourism, Meeting Planning, Event Management, Convention Services, Food & Beverage, Restaurants, Banquets, Front Office, Rooms Division, Pre-opening, Menu Development, Micros, Inventory Management, Executive Reporting, Revenue Analysis, Revenue Cycle Management, Revenue Forecasting
Education
Florida International University 2010 — 2012
Master's Degree, Hospitality Management
Johnson & Wales University 2002 — 2003
Bachelor's Degree, Hospitality Management
César Ritz Colleges 2000 — 2002
Associate's Degree, Tourism & Event Management
César Ritz Colleges 1996 — 2000
Higher Diploma, Hotel Management
Agility Recovery March 2015 - Present
Insight Global September 2014 - February 2015
InterContinental Hotels & Resorts October 2011 - August 2014
Merrill Farms LLC April 2013 - May 2014
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Sales, Management, Leadership, Time Management, food and beverage, Restaurants, Inventory Management, Budgets, Bartending, Culinary Skills, Customer Satisfaction, Event Planning, Food, Food Service, Hospitality, Menu Development, PowerPoint, Public Speaking, Restaurant Management, Team Building, Training, Food & Beverage, Customer Relations, Marketing Communications
Education
California State University, Monterey Bay 2009 — 2013
Bachelor of Science (B.S.), Business Administration and Management
Butte College 2006 — 2009
Associate's degree
American Hotel Register Company August 2014 - Present
Vernon Hills High School March 2014 - Present
American Hotel Register Company October 2013 - July 2014
American Hotel Register Company July 2012 - September 2013
Convergint Technologies June 2011 - July 2012
InterContinental Hotels & Resorts July 2010 - August 2010
Skills
Sales, Hospitality, Event Planning, Marketing, Customer Satisfaction, Hospitality Industry, Customer Service, Hospitality Management, Microsoft Office
Education
Lakeland College 2008 — 2011
Bachelor 's Degree, Hospitality Administration/Management
InterContinental Hotels & Resorts December 2014 - Present
Omni Hotels March 2013 - December 2014
Omni Hotels April 2011 - March 2013
Omni Hotels June 2010 - April 2011
Bee and Thistle Inn May 2005 - September 2009
Mohegan Sun June 2007 - September 2007
Skills
Micros, Hospitality Management, Food & Beverage, Hospitality Industry, Restaurants, Restaurant Management, Fine Dining, Certified TIPS Trainer, Hospitality, Menu Development, Process Scheduler, Customer Satisfaction, Hotels, Payroll, Pre-opening, Banquets, Property Management..., MICROS
Education
Boston University 2012 — 2013
Wine Studies
University of New Hampshire -- Peter T. Paul College of Business and Economics 2008 — 2010
Bachelor, Hospitality Management
University of New Hampshire 2006 — 2008
Applied Associate, Food Service Management - Restaurant Management
InterContinental Hotels & Resorts June 2015 - Present
Cork Factory Hotel April 2015 - June 2015
Cork Factory Hotel October 2014 - April 2015
Comcast-Spectacor May 2014 - August 2014
Cork Factory Hotel May 2013 - August 2013
Best Western Premier Eden Resort & Suites May 2011 - January 2012
Skills
Event Management, Event Planning, Customer Service, PowerPoint, Microsoft Word, Microsoft Office, Hospitality, Microsoft Excel, Teamwork, Hotels, Hospitality Industry, Hospitality Management, Sponsorship, Outlook, Wedding Planning, Sports, Sales, Front Office, Tourism, Special Events..., Wedding Coordinating, Office Administration, Arenas, Sports Management, Salesforce.com, Group Sales, Event Services, Tour Management, Group Leadership, Entertainment, Concerts, Caterease, Mailing Lists, Expos, Marketing, Weddings, Microsoft Publisher, Catering Sales, Guest Service Management, Banquets, Delphi
Education
Penn State University 2012 — 2014
Bachelor's Degree, Recreation, Park, and Tourism Management
Colorado State University 2010 — 2012
Communication and Media Studies
LAN Airlines May 2015 - Present
SunServe Social Services August 2014 - Present
Auding Idiomas April 2013 - March 2014
Grupo South August 2013 - September 2013
EnfCare Offshore / DOF / Wilson Sons March 2012 - June 2012
WiseUp Language School Offshore December 2010 - November 2011
United Airlines November 1994 - March 2009
New York State Unified Court System June 2007 - August 2008
InterContinental Hotels & Resorts July 2004 - February 2005
Tower Air December 1993 - October 1994
Skills
Technical Translation, VHF Radio, HF/MF Radio, INMARSAT-C, NAVITEX, Safety, Firefighting, Emergency Procedures, First Aid, AED, CPR, Job Safety, Health & Safety..., Strategic Leadership, Travel Planning, Customer Service, Reservation, Teaching English as a..., Intercultural..., Corporate Communications, Social Psychology, Marketing Communications, Strategic Public..., Social Media Marketing, Integrated Marketing, Media Relations, Conflict Management, Online Social Networking, Desktop Publishing, Internet Research, Mac OS, Windows, Photoshop, PowerPoint, Adobe Acrobat, Microsoft Office, Typing, Drivers License, Online Research, Translation, English, Aviation, Cpr Certified, Inspection, Training
Education
Colégio SOER/Sociedade de Ensino Regional 2011 — 2013
Technical School, Occupational Safety Technician Course
New York University 2005 — 2008
Bachelor of Science (B.S.), Media, Culture and Communication
Borough of Manhattan Community College 2003 — 2005
Associate of Arts (A.A.), Liberal Arts and Sciences, General Studies and Humanities
Université de Paris IV / La Sorbonne 2004 — 2004
Study Abroad Program, Elective Credit Courses
Baruch College 1998 — 1999
Continuing Education Certificate Course, Corporate Desktop Publishing and Web Design I
Alliance Française 1987 — 1989
Certificate, French Language Course
Universidade Estacio de Sá 1988 — 1988
Bachelor's degree - incomplete, International Relations and Affairs
American Language Institute 1983 — 1987
Certificate, English Language Course
Colégio Estadual Visconde de Cairu 1984 — 1986
High School, General Studies
InterContinental Hotels & Resorts August 2014 - Present
InterContinental Hotels Group (IHG) 2014 - 2015
InterContinental Hotels Group (IHG) 2014 - 2015
Monterey Plaza Hotel & Spa June 2013 - May 2014
AT&T September 2007 - January 2011
Toes on the Nose May 2007 - December 2007
Wavelengths Surf Shop May 2004 - May 2007
Skills
Inventory Management, Customer Satisfaction, Employee Engagement, Employee Training, Systems Management, Sales Operations, Merchandising, Order Fulfillment, Customer Engagement, Networking, Money Management, Closing Business, Management
Education
Texas A&M University Central Texas 2012 — 2013
Bachelor of Science (B.S.), Psychology minor History
Central Texas College 2011 — 2013
History and Psychology
Cornerstone Agency May 2015 - Present
Midtown Studios and Films May 2015 - Present
Impulse Music & Entertainment February 2015 - April 2015
WYN 317 December 2014 - December 2014
InterContinental Hotels & Resorts December 2013 - August 2014
Yogurbella February 2011 - July 2011
Skills
Keynote, Microsoft Excel, iPhoto, PowerPoint, Microsoft Word, iWeb, iMovie, Garageband, Social Networking, Facebook, OS X, Final Cut Pro, Music, Social Media Marketing, Music Production, Social Media, Video Editing, Event Management, Event Planning, Blogging
Education
Full Sail University 2011 — 2014
Bachelor of Science (B.S.), Music Business
Miami Dade College 2010 — 2011
Computer Magic Inc. October 1994 - Present
Renaissance Cruises, Inc. January 1992 - December 1993
Cunard Line January 1989 - August 1992
The Sheraton Corporation January 1985 - December 1988
InterContinental Hotels & Resorts 1981 - 1985
Skills
Over 30 years of middle..., 20 years hands IT..., Micrososft Certified, Consulting, Small Business, Information Technology, Information Security, Integration, Network Security, Troubleshooting, Security, Enterprise Software, Project Management, New Business Development, Customer Service, Business IT, IT Support, IT Solutios, IT Security Operations, IT Service Management, IT Technology, SaaS, Managed Services, Networking, IT Management, Team Building, SharePoint, Vendor Management, Strategic Planning, Solution Selling, Cloud Computing, IT Strategy, Servers, Data Center, Disaster Recovery, Management, Professional Services, Team Leadership, Leadership, Marketing Strategy, Start-ups, Public Speaking
Education
California State University-Long Beach 1964 — 1970
Bachelor of Arts (B.A.), Political Science
U.S Naval Academy 1960 — 1963
InterContinental Hotels & Resorts April 2015 - Present
Four Seasons Hotels and Resorts April 2013 - Present
ATR International April 2012 - April 2013
Impulsive Group December 2010 - April 2012
Skills
Cash Handling Experience, Office Support, Talent Acquisition, Recruiting, Sourcing, Technical Recruiting, Interviews, Human Resources, Contract Recruitment, Permanent Placement, Financial Services, Internet Recruiting, Customer Service
Education
Arizona State University 2005 — 2009
Bachelor of Science (B.S.), Tourism Development Management
Holiday Inn January 2015 - Present
Hilton Garden Inn February 2013 - September 2014
Renaissance Hotels February 2013 - May 2013
Atlantic Sands Hotel & Conference Center April 2011 - January 2013
Crowne Plaza® Hotels & Resorts November 2007 - December 2010
InterContinental Hotels & Resorts August 2005 - August 2007
Hyatt Hotels Corporation January 2005 - July 2005
InterContinental Hotels & Resorts September 2001 - December 2004
Green Coast Resort-North Cyprus May 1998 - August 1999
Green Coast Resort-North Cyprus October 1996 - January 1998
Skills
Food & Beverage, Hospitality Industry, Menu Development, Hospitality, Budget, Recruiting, Profit, Strategic Planning, Micros, Banquets, Hospitality Management, Pre-opening, Hotel Management, Hotels, Restaurants, Restaurant Management, Resorts, Catering, Wine, Food
Education
Iowa State University - College of Business 2000 — 2001
M.B.A, Marketing
Near East University 1996 — 1999
Bachelor's Hotel Management, Hotel Management
JW Marriott May 2013 - August 2013
InterContinental Hotels & Resorts May 2012 - August 2012
Education
Florida International University 2013 — 2015
Master's degree, Hospitality Administration/Management, 3.5
InterContinental Hotels & Resorts February 2015 - Present
Uhlman’s Ice Cream March 2008 - Present
Digital Print Lab September 2010 - May 2014
Colwen Management August 2013 - December 2013
Tower Hill Botanic Garden January 2013 - January 2013
PNB Interior Design, Inc. May 2011 - August 2011
Gourmet Pizza Bar September 2009 - August 2010
Christina’s Café May 2008 - March 2009
Skills
ServSafe Alcohol..., Microsoft Office, Adobe, Nikon, Event Planning, Event Management, Social Media, PowerPoint, Microsoft Excel, Microsoft Word, Photoshop, Teamwork, Research, English, Time Management, Hospitality, Customer Service, Social Networking
Education
Endicott College 2010 — 2014
Bachelor of Science (B.S.), Hospitality Administration/Management, Junior
Westborough High School 2006 — 2010
Bachelor of Science (B.S.), Hospitality Management
West Virginia University May 2014 - May 2015
West Virginia University May 2014 - May 2015
West Virginia University May 2014 - May 2015
West Virginia University August 2013 - May 2015
InterContinental Hotels & Resorts March 2012 - May 2012
Skills
Event Planning, Public Speaking, Teaching, Higher Education, Community Outreach, Social Media Marketing, Microsoft Word, Facebook, Social Networking, Editing, Copy Editing, Team Leadership, Marketing Communications, Academic Tutoring, Fundraising, Sales, International Relations, Culinary Education, PowerPoint, Social Media, Microsoft Office
Education
West Virginia University 2012 — 2015
Bachelor’s Degree, Interpersonal Communication Studies, 4.0 GPA
Johnson & Wales University-Denver 2010 — 2012
Associate of Science (AS), Baking and Pastry Arts/Baker/Pastry Chef, 3.7 GPA
CGC ARCHITECTURAL DESIGN July 2014 - Present
Slas, Inc. 2004 - 2013
InterContinental Hotels & Resorts 2003 - 2004
All Points Screw Bolt & Specialty Co. 2000 - 2003
Skills
Customer Service, Negotiation, Microsoft Office, Budgets, Sales Management, Project Management, New Business Development, Strategic Planning, Microsoft Excel, Marketing Strategy
Education
Miami Dade College 2013 — 2015
Associate of Arts (AA), Interior Design
Gold Coast School 2012 — 2012
Home Inspector License, Building/Home/Construction Inspection/Inspector
Gold Coast School 2007 — 2008
Certified General Contractor License, Certified General Contractor
Coral Gables Sr. High School 1992 — 1996
High School Diploma
Monterey Bay Aquarium May 2015 - Present
InterContinental Hotels & Resorts February 2013 - May 2015
L.W. Calhoun General Contractors October 2011 - January 2013
Cavalia December 2010 - September 2011
Pebble Beach Equestian Center January 2010 - December 2010
Skills
Event Management, Training, Event Planning, Customer Service, Hospitality Industry, Food & Beverage, Front Office, Restaurants, Hospitality Management, Hotels, Social Media, Banquets, Catering
Education
California State Polytechnic University-Pomona 2006 — 2009
Bachelor's Degree, Hospitality Administration/Management
North Monterey County High School 2000 — 2004
High School, High School/Secondary Diplomas and Certificates
Viceroy Miami July 2012 - Present
Viceroy Miami February 2009 - July 2012
Sagamore Hotel September 2005 - March 2009
Conrad Hotels & Resorts February 2005 - September 2005
Conrad Hotels & Resorts July 2004 - February 2005
The Ritz-Carlton Hotel Company, L.L.C. July 2001 - June 2004
InterContinental Hotels & Resorts August 1998 - May 2001
InterContinental Hotels & Resorts June 1997 - August 1998
InterContinental Hotels & Resorts April 1995 - December 1996
Skills
Hotels, Hotel Management, Hospitality Management, Front Office, Hospitality Industry, Hospitality, Rooms Division, Pre-opening, Resorts, Revenue Analysis, Micros, Food & Beverage, Yield Management, Property Management..., Banquets, Opera, Tourism, Restaurants, Catering, Hotel Booking, Meeting Planning, Menu Development
Education
Bergen Community College 1994 — 1997
Pace University - Lubin School of Business 1992 — 1994
ART GUYS NYC February 2014 - Present
Guggenheim Museum January 2014 - Present
St Giles New York - The Tuscany and The Court April 2010 - April 2011
InterContinental Hotels & Resorts January 2009 - April 2010
The Roger September 2004 - January 2009
Kimpton Hotels & Restaurants October 2001 - September 2004
MFC Public Relations June 2000 - September 2001
Empire State Development May 2000 - September 2001
ESPN May 1998 - May 2000
American Express Global Business Travel 1990 - 1998
Skills
Marketing, Sales, Marketing Strategy, Social Media, Trade Shows, Social Media Marketing, Modern Art, Contemporary Art, Marketing Communications, Customer Service, Market Planning, Marketing Research, Museums, Art Gallery, Hospitality, Hotels, Event Management, Hospitality Industry, Tourism, Public Relations, Hotel Management, Budgets, Advertising, Contract Negotiation, Leadership, Hospitality Management, Food & Beverage, Yield Management, Sales Management, Strategy, Revenue Analysis, Travel Management, Negotiation, Social Networking, SEO, Media Relations, Entertainment, Restaurants, CRM, Tennis, art fairs
Education
New York University 2000 — 2003
Master of Science, Destination/Tourism Marketing
Virginia Commonwealth University 1981 — 1987
Bachelor of Arts, Political Science & English
InterContinental Hotels Group (IHG) February 2015 - Present
InterContinental Hotels & Resorts September 2014 - February 2015
InterContinental Hotels Group July 2011 - September 2014
Sheraton Delfina Santa Monica August 2009 - July 2011
Sheraton Gateway Hotel Los Angeles October 2007 - August 2009
Le Merigot, A JW Marriott Beach Hotel and Spa May 2004 - March 2006
Riot 2006 - 2006
Vito's Catering 2003 - 2004
Skills
Food & Beverage, Hotels, Hospitality Management, Hotel Management, Revenue Analysis, Yield Management, Catering, Direct Sales, Contract Negotiation, Sales Management
Education
American Culinary Federation 1999 — 2002
Apprenticeship, Culinary
Columbus State 1998 — 2002
Hospitality Management
Clean Comforts, Inc. February 1999 - Present
InterContinental Hotels Group February 1988 - September 2009
InterContinental Hotels & Resorts 1988 - 2009
Skills
Hotels, Requirements Gathering, Hospitality, Business Analysis, Business Requirements
Education
Georgia State University 1992 — 1996
MA, Philosophy, Sociology
Memphis State University 1989 — 1991
n/a, Philosophy
University of Rochester 1981 — 1983
InterContinental Hotels Group (IHG®) May 2015 - Present
InterContinental Miami March 2010 - May 2015
Boca Raton Resort & Club, A Waldorf Astoria Resort January 2009 - October 2009
InterContinental Hotels & Resorts June 2004 - December 2008
Hilton's of Chicago December 2002 - June 2004
Hilton's of Chicago April 2002 - December 2002
Turning Stone Resort Casino December 2001 - April 2002
Skills
Contract Negotiation, Proposal Writing, Sales Management, Marketing, Revenue Analysis, Social Media Marketing, Hotels, Hospitality Management, Team Building, Management, Leadership, Marketing Strategy, Business Development, Income Statement, Event Planning, Training, Trade Shows, Food & Beverage, Event Management, Forecasting, Hospitality Industry, Tourism, Account Management, Yield Management, Hospitality, Resorts, Public Relations, Social Media, Strategic Planning, Convention Services, Marketing Communications, Meeting Planning, Hotel Management, Negotiation, New Business Development, Banquets, Corporate Events, Catering, Customer Satisfaction, Pre-opening, Front Office, Hotel Booking, P, Restaurants, Rooms Division
Education
Johnson & Wales University 1998 — 2001
B.S., A.S., Hospitality Management, Hotel/Restaurant Management
FRHI Hotels & Resorts April 2015 - Present
FRHI Hotels & Resorts January 2007 - Present
Fairmont Heritage Place Franz Klammer Lodge July 1996 - January 2007
The Boulders Resort – Carefree Resorts September 1995 - July 1996
The Peaks Resort and Spa – Carefree Resorts July 1993 - September 1995
Stein Eriksen Lodge September 1988 - June 1993
Stein Eriksen Lodge Deer Valley 1987 - 1988
InterContinental Hotels & Resorts 1985 - 1988
Tamarron Resort 1984 - 1985
Skills
MICROS, Guest Service Management, Menu Development, Fine Dining, Opening Hotels, Restaurant Management, Catering, Customer Satisfaction, Food, Event Management, Leisure, Budgets, OnQ, Culinary Skills, Meeting Planning, Cuisine, Management, Concierge Services, Cost Control, Customer Service, Front Office, Hotel Management, Hospitality Management, Restaurants, Rooms Division, Hotels, Pre-opening, Hospitality Industry, Food & Beverage, Revenue Analysis, Micros, Yield Management, Hospitality, Banquets, Resorts, Tourism, Property Management..., Training, Strategic Planning, Sales
Education
University of Nevada-Las Vegas 1976 — 1980
Bachelor of Science (B.S.), Hotel and Restaurant Management
Cañada College
Culiinary Production
InterContinental Hotels & Resorts April 2014 - Present
Modus Hotels June 2013 - April 2014
Interstate Hotels & Resorts March 2012 - June 2013
Interstate Hotels & Resorts March 2009 - March 2012
Education
Georgia Southern University 1994 — 1997
Bachelor's degree, Finance, General
Georgia Southern University 1993 — 1997
Bachelor of Business Administration (BBA), Finance, General
InterContinental Hotels & Resorts October 2014 - Present
Holiday Inn Hotel and Convention Center February 2013 - October 2014
NORC at the University of Chicago August 2011 - November 2011
The Illinois Institute of Art April 2009 - June 2009
The Illinois Institute of Art April 2009 - June 2009
Titan Security June 2007 - September 2007
One More Thing Resale Shop June 2004 - September 2004
Skills
Hotels, Hospitality, Customer Service, Hospitality Industry, Front Office, Communication, Hospitality Management, Research
Education
Illinois Institute of Art 2010 — 2013
Bachelor of Science, Hospitality Management
Illinois Institute of Art 2010 — 2012
Associate of Applied Science, Hospitality Management
Illinois Institute of Art 2007 — 2009
Associate of Applied Science, Culinary Arts
Computerized Vehicle Registration 2013 - Present
Crowne Plaza Auburn Hills January 2011 - May 2013
American Express January 2005 - December 2009
Forest Pharmaceuticals, Inc. January 2002 - December 2004
Delta Airlines (formerly Northwest Airlines) October 1999 - September 2001
InterContinental Hotels & Resorts 1992 - 1999
Skills
Account Management, Project Management, Leadership, Sales, Contract Negotiation, Selling, CRM, Marketing Strategy, New Business Development, Proposal Writing, Negotiation, Management, Strategic Partnerships, Cold Calling, Strategic Planning, Sales Process, Program Management, Business Development, Sales Management, Pricing, Budgets, Salesforce.com, B2B, Competitive Analysis
Education
Oakland University 1982 — 1987
BA, Communication Arts
Oakland Community College 1981 — 1982
Blue One Transportation February 2011 - Present
InterContinental Hotels & Resorts January 2009 - February 2011
Automotive Consultant April 2003 - December 2008
Fowlerville Ford January 2001 - April 2003
Ypilanti Police Dept May 1987 - August 1994
Skills
Policy, Team Building, Strategic Planning, Customer Service, Operations Management, Process Improvement, Transportation, Negotiation, Continuous Improvement, Contract Negotiation, Coaching
Education
Florida Keys Community College 1976 — 1978
Associate of Science (A.S.), Police Administration
Graduated from Florida Keys Community College AS degree 1976 — 1978
Associate of Science (A.S.), Police Administration
Graduate Key West High School 1976 1972 — 1976
General Academics
InterContinental Hotels & Resorts October 2014 - Present
Etcetera Production Group March 2011 - Present
Loews Hotels & Resorts March 2010 - October 2014
W Hotels February 2008 - March 2010
The Body Shop June 2007 - May 2008
Skills
Microsoft Office, Opera, Team Building, Management, Property Management..., Budgets, Leadership, Supervisory Skills, Hotels, Inventory Management, Hotel Management, Public Relations, Training, Hospitality, Team Leadership, Marketing, Teamwork, Process Scheduler, Food & Beverage, Micros, Hospitality Management, Customer Service, System Administration, Sales, Employee Relations, Front Office, Resorts, Hospitality Industry, Forecasting, Process Engineering, Food, Customer Satisfaction, Rooms Division, Concierge Services, Pre-opening, Guest Service Management, Revenue Analysis, Opening Hotels, MICROS
Education
Savannah College of Art and Design 2006 — 2007
Master of Arts, Fashion Anticipated
North Carolina Central University 2000 — 2005
Bachelor of Arts, Political Science
American Realty Network Inc. December 2014 - Present
InterContinental Hotels & Resorts October 2014 - Present
Betondo Properties, LLC June 2013 - Present
Radisson Blu September 2013 - October 2014
Radisson Blu June 2012 - September 2013
Radisson Blu October 2011 - June 2012
InterContinental Hotels & Resorts May 2009 - October 2011
Baird & Warner January 2010 - January 2011
Halsted Street Deli June 2007 - April 2009
Skills
Real Estate, Real Estate Transactions, Hotels, Sellers, Investment Properties, Foreclosures, REO, Listings, Investors, Residential Homes, Buyer Representation, Condos, Single Family Homes, Food & Beverage, Fast Food, Product Ordering, Hotel Management, Hospitality Management, Banquets, Catering, Hospitality, Hospitality Industry
Education
Oakton Community College
Progress Rail Services (A Caterpillar Company) July 2011 - December 2013
Reed and Associates, LLC April 2008 - July 2011
Aon Hewitt January 2006 - November 2007
InterContinental Hotels & Resorts August 2003 - July 2005
Avon March 1994 - February 2002
Moody's Investors Service August 1991 - February 1994
Grant Thornton LLP September 1989 - April 1991
Education
Howard University
Bachelor's Degree, Accounting
Interamerican University de Puerto Rico
Master of Business Administration (M.B.A.), Human Resources Management
LGC Associates 2014 - Present
Delaware North Corporation, Sportservice Division January 2012 - October 2014
Advantage Sales & Marketing August 2013 - December 2013
Bradley Arant Boult Cummings LLP March 2010 - August 2010
Document Solutions/Nashville 2007 - 2008
InterContinental Hotels & Resorts 2003 - 2005
Alston & Bird LLP 1994 - 2000
Legal Resources of Atlanta 1988 - 1994
Barnes & Browning 1984 - 1986
McCauley, Owen & Sweeney 1980 - 1983
Skills
Executive..., Heavy Calendaring, Electronic Filing, Internal & External..., Client Co-ordination, Client Services, Records Management, Corporate Records, Contract Administration, Franchise Agreements..., Microsoft Office, MYOB, QuickBooks, Learn New Software..., Database Administration
Education
Lipscomb University 1976 — 1978
Bachelor of Arts (B.A.), Education
Freed-Hardeman University 1974 — 1976
Two year student, Elementary Education and Teaching
J. Paul Getty Trust April 2005 - Present
Four Seasons Hotels and Resorts January 2002 - March 2005
Omni Hotels April 2000 - November 2002
InterContinental Hotels & Resorts April 1996 - April 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, Physical Security, Security Management, Emergency Management, Enforcement, Event Planning, Public Speaking, Security Operations, Process Scheduler, Event Management, Security, Museums, Policy, Training, Budgets, Team Building, Operations Management, Supervisory Skills, First Aid, Management, Contract Negotiation, Private Investigations, Security Training, Museum Collections, Art History, Criminal Justice, Event Security, Surveillance, Strategic Planning, Visitor Management, Crowd Control, Law Enforcement
Education
Cerritos College 1994 — 1997
Associate of Arts (AA), Administration of justice
Kimpton Hotels April 2008 - Present
Kimpton Hotels June 2006 - April 2008
Kimpton Hotels March 2005 - June 2006
Morgans Hotel Group November 1999 - March 2005
Westin Hotels & Resorts 1998 - 1999
InterContinental Hotels & Resorts 1991 - 1996
Skills
Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Resorts, Forecasting, Pre-opening, Front Office, Food & Beverage, Budgets, Property Management..., Yield Management, Restaurants, P&L, Rooms Division, Revenue Analysis, Micros
Education
Florida State University 1989 — 1993
Business
Hilton Worldwide September 2015 - Present
Marriott International July 2012 - Present
Marriott International September 2014 - June 2015
DoubleTree by Hilton May 2011 - July 2011
ARAMARK September 2010 - January 2011
InterContinental Hotels & Resorts June 2010 - August 2010
Skills
Micros, Hospitality, Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Front Office, OnQ, Restaurants, Food & Beverage
Education
Imperial College Business School 2014 — 2015
Master of Science (MSc), Business Administration, Management and Operations
Boston University 2009 — 2012
Bachelor of Science (BS), Hospitality Administration/Management
InterContinental Hotels & Resorts September 2014 - Present
The Goracke home November 2012 - September 2014
The Brown home 2010 - 2012
City of Roswell, Georgia 2006 - 2008
City of Roswell, Georgia 2006 - 2007
Skills
Auditing, Microsoft Office, Social Media, Smartboard, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Team Building
Education
Kennesaw State University 2009 — 2014
Bachelor of Science (B.S.), Communication, General
InterContinental Hotels & Resorts August 2014 - Present
United Accident & Injury Center March 2013 - January 2014
Akron City Center September 2012 - March 2013
Starwood Hotels & Resorts Worldwide, Inc. February 2010 - July 2011
InterContinental Hotels Group August 2006 - October 2008
Carlson Hotels January 2005 - August 2006
Skills
Microsoft Office, Marketing, Hotels, Hospitality, Event Management, Hospitality Industry, Microsoft Word, Front Office, Customer Service, Management, Administration, Customer Satisfaction, Sales
Education
Full Sail University 2010 — 2012
Bachelors, Business
Elgin Community College 2003 — 2004
Associates, Psychology
Streamwood High Schol 1999 — 2003
H.S. Diploma, General Studies
The NephCure Foundation April 2011 - Present
Keller Williams Realty 2004 - 2011
InterContinental Hotels & Resorts 1999 - 2002
Skills
Community Outreach, Program Development, Nonprofits, Event Planning, Fundraising, Volunteer Management, Event Management
Education
American InterContinental University 1999 — 2001
Master of Business Administration (M.B.A.), International Business
Clark Atlanta University 1992 — 1996
Bachelor of Arts (B.A.), Accounting
InterContinental Hotels & Resorts October 2014 - Present
InterContinental Hotels & Resorts March 2014 - October 2014
InterContinental Hotels & Resorts September 2013 - March 2014
Carnival Corporation March 2012 - August 2013
Skills
Customer Service, Microsoft Office, Internet browsers, Spanish, Sales, Microsoft Excel, Social Networking, PowerPoint, Social Media, Call Centers, Administration, English, Forecasting, Italian, Hotels, Cruise Lines, Tourism, PMS Opera, HotSOS, Front Office
Education
Nova Southeastern University 2015 — 2016
Master’s Degree, Human Resources Management
Florida International University 2011 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
Miami Dade College 2010 — 2011
Associate of Science (A.S.), Hospitality Administration/Management
Hilton Plaza Medical Center May 2012 - Present
InterContinental Hotels Group June 2006 - January 2012
InterContinental Hotels & Resorts June 2004 - June 2006
Crowne Plaza® Hotels & Resorts March 1991 - June 2004
Skills
Hotels, Hospitality Management, Event Management, Microsoft Office, Hospitality, Customer Service, Accounting, Team Building, Hospitality Industry
Education
Houston Community College 1976 — 1978
Associate's Degree, Business Administration and Management, General
Jack Yates High School 1967 — 1970
High School, General Studies
InterContinental Hotels & Resorts May 2014 - August 2014
AIESEC in Hungary October 2012 - January 2014
Skills
Teamwork, Microsoft Office, Event Management, English, Microsoft Excel, Microsoft Word, Team Management, PowerPoint
Education
Corvinus University of Budapest 2012 — 2016
Tourism and Catering
InterContinental Hotels & Resorts November 1990 - Present
Hotel Intercontinental 1990 - Present
Skills
Front Office, Hospitality, Customer Service, Hospitality Industry, Administrative..., Hotels, Pre-opening, Hospitality Management
Education
Acupuncture and Massage College 2014 — 2017
Master's degree, Acupuncture and Oriental Medicine, Coursing 1st Year
Kaplan University 2008 — 2011
Associate's degree, Medical Office Management/Administration
Acupuncture and Massage College 2007 — 2008
Massage Therapy
InterContinental Hotels & Resorts January 1995 - Present
Education
Arizona State University
Bachelor of Science (BS), Business Administration and Management, General
University of North Texas May 2013 - Present
InterContinental Hotels & Resorts November 2004 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Photoshop, Catering, Hotels, Customer Service, Hospitality, Hospitality Management, Restaurants
Education
Delhi University
InterContinental Hotels & Resorts May 2012 - August 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Access, PowerPoint, Prezi, iMovie, Teamwork, Team Management, Customer Service, Intercultural...
Education
Boston University 2013 — 2017
Bachelor's Degree, Business Administration and Management, General
Shanghai High School International Division 2006 — 2013
High School
G5 Parking Solutions April 2014 - Present
InterContinental Hotels & Resorts May 2012 - June 2013
Skills
Microsoft Office, Team Leadership, Interpersonal...
Education
Georgia Perimeter College 2013 — 2015