AAA Auto Club South
Industry: Company
DescriptionHeadquarters: Tampa, Florida, United States Founded: 1938
AAA Auto Club South List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AAA Auto Club South. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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AAA Auto Club South Employees
AAA Auto Club South October 2014 - Present
Farmers Insurance September 2003 - December 2013
21st Century Insurance September 2003 - December 2013
AIG September 2003 - December 2013
Catawba College 1997 - 2001
Skills
Property & Casualty..., Insurance, Casualty, Liability, General Insurance, Microsoft Office, Lotus Notes, Claim, Customer Service, Team Building, Call Centers, Training, Life Insurance, Sales, Leadership, Casualty Insurance, Microsoft Excel, Customer Retention, Customer Satisfaction
Education
Catawba College 1997 — 2001
Bachelor of Arts (B.A.), History/Economics, GPA: 3.0
Azusa Pacific University January 2014 - Present
AAA Auto Club South November 2012 - December 2013
Art, Research and Curriculum Associates December 2011 - April 2012
Re-Group International July 2010 - February 2011
Delta Sigma Pi December 2009 - May 2010
Skills
Event Planning, Public Speaking, PowerPoint, Microsoft Word, Social Networking, Social Media, Microsoft Excel, Microsoft Office, Social Media Marketing, Organization, Sales, Customer Service, Recruiting
Education
California State University-Fullerton 2008 — 2012
Bachelor of Arts, Business Administration & Psychology, Graduate
Chester Rice Consulting July 2008 - Present
Tehachapi Valley Health Care District January 2008 - July 2012
Reiter Affiliated Companies August 2005 - May 2008
JD Power July 2003 - August 2005
Sunkist Growers February 2000 - July 2003
Lexus Motors September 1998 - February 2000
AAA Auto Club South 1989 - 1998
Anaheim Redevelopment Agency June 1987 - June 1989
Skills
Data Analysis, System Implementations, Payback, Financial Analysis, Project Management, Analysis, Business Intelligence, ERP, Project Planning, Internal Audit, Strategy, Management, Access, Process Improvement, Business Analysis, Business Process, Change Management, Leadership, Accounting, Databases, Healthcare, Team Building, Forecasting, Finance, Financial Reporting, Budgets, Strategic Planning, Training, Business Process..., Competitive Analysis, Performance Improvement, Banking, Risk Management, Strategic Financial..., Managerial Finance, Mergers & Acquisitions, Contract Negotiation, Data Warehousing, Six Sigma, Management Consulting, Revenue Cycle, Insurance, Executive Management, Financial Modeling, Business Planning, Healthcare Consulting, Healthcare Industry, Financial Planning
Education
University of California, Los Angeles 2001 — 2003
PMP, Project Management Certification
California State Polytechnic University-Pomona 1988 — 1989
MBA, Finance
University of California, Santa Barbara 1980 — 1984
BA, Economics/Mathematics
BLOWFISH SHOE LLC March 2011 - September 2012
AAA Auto Club South November 2010 - March 2011
CBIZ MHM, LLC July 2008 - October 2010
Novogradac & Company LLP January 2008 - June 2008
Skills
Internal Controls, Auditing, Financial Reporting, General Ledger, Internal Audit, Audit, Corporate Finance, E-commerce, Financial Controlling, Single Audit, Non-profits, Local Government, Accruals, Affordable Housing, PeopleSoft Financial
Education
California State University-Fullerton - College of Business and Economics 2006 — 2008
Accounting
ServiceMaster Recovery by Coast to Coast February 2014 - Present
AAA Auto Club South February 2010 - February 2014
XBIZ March 2007 - January 2010
Skills
Customer Service, Administrative..., Outlook, Data Entry, Customer Satisfaction, Team Building, Training, Marketing, Sales, Time Management, QuickBooks, Call Centers, Dispatching, Telephone Skills, Invoicing, Process Scheduler
Education
American Career College 2000 — 2001
Vocational Degree, Medical Biller
James Monroe High School 1993 — 1996
High School Diploma, General Studies
Kobie Marketing December 2011 - Present
Kobie Marketing January 2007 - December 2011
AAA Auto Club South May 2006 - January 2007
AAA Auto Club South November 2000 - May 2006
Raymond James & Associates August 2004 - December 2004
Florida Department of Labor September 1997 - August 1998
Skills
Quality Assurance, Loyalty Programs, Customer Service, Call Centers, Customer Experience, Customer Satisfaction, Outlook, Microsoft Office, Call Center, Brand Loyalty, Call Center Development, Software Quality..., B2B, Manual Testing, Regression Testing, Customer Service..., Test Cases, Functional Testing, Hardware Testing, Teamwork, Data Entry, CRM, Team Leadership, SDLC, User Acceptance Testing, Mobile Testing, Test Planning, sql, Sales, E-commerce, Marketing Research, SQL, Training, Credit Cards, Leadership, Online Marketing
Education
American InterContinental University 2005 — 2006
MBA, Business Management
University of South Florida 2002 — 2004
BS, Marketing
St. Petersburg College 2001 — 2002
AA, Business Administration
Florida Southern College 1998 — 1999
Northeast High
Double Envelope Company/BSC Ventures April 2013 - Present
Trill Cut July 2002 - Present
AAA Auto Club South July 2012 - February 2013
LifeSouth Community Blood Centers March 2009 - August 2011
Skills
Talent Management, Songwriting, Artist Developement, Music Production, Sales, Marketing, Social Networking, Recording, Social Media, Brand Development, Social Media Marketing, Team Building, Graphic Design, Nonprofits, Blogging, Music Industry, Mac, Advertising, Facebook, Music, Strategic Planning, Event Planning, Event Management, Editing, Public Relations
Education
University of Florida 2006 — 2011
Associate of Arts and Sciences (AAS), Anthropology
Capella University
Bachelors Degree in Business, Human Resources
Back to Work Physical Therapy 1999 - Present
Kericure August 2012 - June 2013
Florida Default Law Group, P.L. October 2008 - May 2009
MiMedx Group November 2006 - October 2008
CompHealth 1999 - 2003
Travelers 2000 - 2001
NovaCare 1989 - 1999
AAA Auto Club South 1988 - 1989
Marriott International 1983 - 1989
Skills
Recruiting, Strategic Planning, Team Building, Mergers, Leadership, Employee Relations, Change Management, Training, Marketing, Human Resources, Employee Training, Start-ups, Management, Strategic Partnerships, Analysis, Mergers & Acquisitions, Organizational..., Policy, Sourcing, Customer Service, Strategy, Leadership Development, Performance Management, Coaching
Education
California Coast University
Bachelor of Science (BS), Business Administration, Management and Operations
SUNY at Buffalo
White Castle April 2015 - Present
AAA Auto Club South April 2015 - July 2015
Agero, Inc. May 2014 - January 2015
Taco Bell December 2011 - May 2014
Austin Peay State University September 2010 - May 2011
Skills
Data Entry, Customer Service, Food Service, Telephone Skills, Cashiering, Time Management, POS, Management, Cash Register, Phone Etiquette, Friendly Personality, Cash Handling Experience, Food Preparation, Retail Sales, Group Work, Employee Training, Inventory Control, Restaurants, Facebook, Process Scheduler, Inventory Management, Clerical Skills, Hiring, People Skills, Profit, Loss Prevention, ServSafe, Social Networking, Merchandising, Teamwork, Filing, Retail, Critical Thinking, Hospitality, Customer Satisfaction, Inventory, Bartending, General Insurance, Call Centers, Call Routing, Human Resources, Team Building, Leadership, Social Media, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Event Planning, Public Speaking
Education
Austin Peay State University 2010 — 2014
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
Veterans United Home Loans November 2008 - Present
Columbia City Area Chamber of Commerce 2008 - 2010
AAA Auto Club South May 1997 - January 2008
Skills
Mortgage Lending, VA loans, Credit, Underwriting, Insurance, Banking, Real Estate, Mortgage Banking, Refinance, Financial Analysis, Residential Mortgages, Investments, Commercial Lending, Finance, Consumer Lending
Education
Columbia College 2000 — 2003
BS, Finance
AAA Northern California, Nevada & Utah June 2015 - Present
AAA Arizona September 2010 - February 2015
AAA Auto Club South July 2002 - September 2010
Skills
Management, Process Improvement, Operations Management, Customer Satisfaction, Leadership, Training, Team Leadership, Team Building, Budgets, Inventory Management, Customer Service, Strategic Planning, Coaching, Change Management, Vehicles, Sales Management
Education
City University of New York-John Jay College of Criminal Justice
Criminology
Williams Industrial Services Group, LLC January 2014 - February 2015
Reeves Construction Company October 2010 - February 2013
AAA Auto Club South August 2007 - November 2008
Moffitt Cancer Center August 2006 - August 2007
Grow Financial Federal Credit Union February 2001 - June 2004
Skills
Accounting, Account Reconciliation, Financial Statements, Variance Analysis, Budget Process, A/R Management, A/R analysis, Accounts Payable, Spanish, Microsoft Excel, Project Management, Continuous Improvement, Financial Analysis, Budgets, General Ledger, Finance, Management, Forecasting, Auditing, Financial Accounting, Fixed Assets
Education
DeSales University 2003 — 2006
MBA, Master of Business Administration
Eastern New Mexico University 1996 — 2000
BBA, Accounting and Business Administration
BATS Taxi Service 2004 - 2008
AAA Auto Club South 2000 - 2003
Lifefleet Ambulance Company 1989 - 1996
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, Customer Service, Teamwork, English, Windows, Outlook
Education
Ashford University 2010 — 2014
Bachelor of Arts (BA), Homeland Security/Emergency Management (Major)
North Shore High School 1974 — 1978
Allstate Insurance, David Schwenk Agency July 2013 - Present
AAA Auto Club South August 2002 - May 2013
Rumpelmayer's German Restaurant June 1991 - August 2002
Skills
Property & Casualty..., Insurance, Commercial Insurance, Life Insurance, General Insurance, Casualty, Term Life Insurance, Umbrella Insurance, Liability, Health Insurance, Fixed Annuities, Disability Insurance, Commercial Lines, Workers Compensation, Professional Liability, Retirement Planning, Long-term Care, Casualty Insurance, Whole Life
Education
Eastern Michigan University 1980 — 1985
Bachelor of Business Administration (BBA), Management
Plymouth Canton High School 1977 — 1980
Target July 2015 - Present
Target January 2012 - July 2015
AAA Auto Club South September 2010 - January 2012
Park Hyatt June 2007 - September 2010
Skills
Leadership, Human Resources, Volunteer Management, Employee Relations, Hiring, Recruiting, Employee Training, Succession Planning, Training, Onboarding, New Hire Orientations, Talent Management, Customer Service, Performance Management, Talent Acquisition, College Recruiting, Employee Engagement, Time Management, Employee Benefits, Benefits Administration, Applicant Tracking..., Travel Planning, Hotel Management, Team Building, Strategic Planning, Payroll
Education
California State Polytechnic University-Pomona 2006 — 2010
Bachelor of Science (BS), Hospitality Management
The State Fund of California June 2015 - Present
Farmers Insurance January 2014 - April 2015
Self-employed August 2011 - December 2013
Allstate Insurance June 1999 - July 2011
AAA Auto Club South April 1991 - June 1999
Skills
Insurance, Property & Casualty..., Commercial Insurance, Life Insurance, General Insurance, Umbrella Insurance, Term Life Insurance, Health Insurance, Disability Insurance, Liability, Underwriting, Claim, Long-term Care, Workers Compensation, Property
Education
California State University-Long Beach 1986 — 1990
Bachelor of Business Administration (B.B.A.), Marketing
AAA Auto Club South February 2006 - January 2010
The Auto Club Group February 2001 - February 2006
Skills
Call Center, Customer Service, Team Building, Outlook, Customer Satisfaction, Public Relations, Leadership, Sales Management, Small Business, Casualty, Training, Leadership Development, Public Speaking, Retail, New Business Development, Marketing, Access, Performance Management, Employee Relations, Account Management, Direct Sales, Process Improvement, Recruiting, Budgets, Strategic Planning, Microsoft Excel, Microsoft Office, Employee Benefits, Hiring, Salesforce.com, Business Analysis, PowerPoint, Vendor Management, Data Entry, Administration, Administrative..., Whole Life, Supervisory Skills, Human Resources, Project Management, Program Management, Team Leadership, Social Networking, Analysis, Cold Calling, Interviews, Microsoft Word, Coaching, Employee Training, Risk Management
Education
Ashford University 2010 — 2012
Business Administration/Human Resources
University of Michigan-Dearborn
Bachelor of Arts (B.A.), Business Administration and Management, General
Digital Reasoning July 2012 - November 2013
AAA Auto Club South February 2012 - July 2012
Fellowship Bible Church :: Nashville, TN November 2011 - December 2011
Skills
German, Data Analysis, Analysis, Translation, Linguistics, Technical Writing, Data Mining
Education
Wayne State University 2009 — 2011
Master's Degree, German Language and Literature
Ludwig-Maximilians Universität München 2010 — 2011
German Language and Literature
Calvin College 2004 — 2008
Bachelor's Degree, German Language and Literature; Music Performance, Voice
National Minority Truckers Association February 2014 - Present
Overall Construction & Inspection, Inc. April 2010 - Present
Atex Freight Broker Training, Inc 2010 - Present
Empire Board of Realtists, Inc. 2010 - 2011
Empire Board of Realtists, Inc. 2010 - 2011
Various Companies June 1986 - November 2010
AAA Auto Club South August 1986 - October 1988
Skills
Marketing, Building Relationships, Small Business, Team Leadership, Government Contracting, Sales, Business Development, Project Management, Entrepreneurship, Investment Properties, Real Estate, Training, Mortgage Lending, Social Media, Finance, Procurement, Contract Negotiation
Education
Eckerd College 1968 — 1972
Bachelor of Arts, Sociology
Ad Taxi The Denver Post January 2014 - Present
CARFAX February 2012 - January 2014
E.W. Scripps February 2010 - February 2012
Ventura County Star- a Scripps Co. March 2009 - February 2010
Ventura County Star- a Scripps Co. September 2006 - March 2009
AutoTrader.com January 2005 - September 2006
Self Employed January 2002 - January 2005
Maximum Motorsports December 2000 - December 2002
AAA Auto Club South January 1997 - December 2000
Skills
Client Retention, Online Business..., E-business, Newspaper, SEM, Advertising, SEO, Online Advertising, Public Speaking, Social Media Marketing, Online Marketing, Advertising Sales, Blogging, Microsoft Office, Research, Consultative Selling, Excel, PowerPoint, Customer Retention, Customer Service, Microsoft Excel, Digital Marketing, Selling, Newspapers, Marketing, Marketing Strategy, Sales, Customer Satisfaction, Salesforce.com, Digital Media, Facebook, Mobile Marketing, Media Planning, Sales Management, New Business Development, Strategy, Leadership, PPC, Sales Operations, Management, Lead Generation, Mobile Devices, Training, Cold Calling, Account Management, Social Networking, B2B, Business Planning, Direct Marketing, Budgets
Education
California Polytechnic State University-San Luis Obispo 1997 — 1998
Cuesta College 1994 — 1997
Associate of Science
AAA Auto Club South September 2012 - Present
The Salvation Army February 2011 - July 2012
Crispus Attucks May 2010 - August 2010
Johns Hopkins University 2008 - 2009
Johns Hopkins Medicine 2007 - 2008
York Hispanic Senior Center 2006 - 2007
Allstate Floors & Construction, Inc. 2004 - 2006
World Relief 2002 - 2004
Rock Travel & Special Events 1997 - 2002
Skills
Fully Bilingual in..., Extensive Travel &..., Extensive experience..., Knowledge of Mac..., Desktop Publishing, Mac, Multilingual, Microsoft Office
Education
The Johns Hopkins University 2008 — 2008
Certificate Course, Medical Terminology
Howard Community College 2000 — 2000
Certificate Course, Meeting and Event Planning
Bay State College 1986 — 1988
Associate's degree, Tourism and Travel Services Management
Clearly Agile, Inc July 2014 - Present
The Braintrust Consulting Group January 2015 - Present
LM Global Partners 2009 - August 2015
Mediregs - Wolters Kluwer August 2010 - July 2013
Intagras February 2008 - August 2010
MediRegs February 2008 - August 2010
AAA Auto Club South August 2005 - November 2008
JBS via Aimee Heckman 2006 - 2006
Verizon February 2005 - August 2005
Bond Medical August 2003 - February 2005
Skills
Certified Scrum Master, Certified Product Owner, ASP.NET, ASP.NET MVC, VB.NET, Microsoft SQL Server, Visual Studio Team..., Microsoft Certified..., Microsoft Certified..., Microsoft Certified..., Silverlight, Certified Scrum Master..., Scrum, CompTIA A+ Certification, Citrix Certified..., Citrix, Ownership, ASP, Web Applications, CSS, .NET, Databases, IIS, TFS, Software Development, Agile Methodologies, Agile Project Management, Software Development..., SDLC, T-SQL, WCF, Networking, Management, Web Services, SSIS, Leadership, SharePoint
Education
United States Air Force 1996 — 1998
Electronics and Communication
Howell High 1995 — 1998
Brookdale Community College 1995 — 1996
Computer Science
Niagara Bottling June 2013 - Present
Oak Ridge Winery June 2012 - June 2013
The Wine Group December 2008 - June 2012
JWD Science Inc. September 2003 - September 2008
AAA Auto Club South December 1999 - August 2003
Skills
Operations Management, Budgets, Management, Team Building, Process Improvement, Inventory Management, Microsoft Excel, Strategic Planning, Customer Service, Cross-functional Team..., Purchasing, Process Scheduler, Behavior Based Safety, Bottling, Food Packaging, Winemaking, Sensory Evaluation, Organizational..., Leadership, Marketing, Manufacturing, Food, Training, Analysis, Product Development, Coaching, Negotiation, Human Resources, Supply Chain
Education
University of Phoenix 2010 — 2012
MBA, Business Administration, 3.76
Biola University 1987 — 1990
Business, Organizational Management, 3.74
AAA Auto Club South March 2012 - February 2014
Defender Direct March 2011 - January 2012
Defender Direct November 2009 - March 2011
Group RCI February 2007 - November 2009
Skills
Direct Marketing, Advertising, Analytics, Marketing, Strategic Planning, Direct Mail, Analysis, Email Marketing, Marketing Strategy
Education
Monterey Institute of International Studies 2003 — 2006
M.A. International Policy Studies, International Management
North Carolina State University 1998 — 2000
Doctoral Studies in Economics
California State University-Fresno 1996 — 1998
B.A., Economics
AAA Auto Club South January 2013 - Present
New York Life Insurance Company June 2011 - December 2012
ZipRealty March 2004 - January 2011
AT&T January 2001 - July 2002
AT&T January 1998 - January 2001
GrayLine Sightseeing Tours April 1986 - January 1999
Skills
Real Estate, First Time Home Buyers, Short Sales, Investment Properties, Referrals, Investors, Investments, REO, Sellers, Mortgage Lending, Selling, Foreclosures, Relocation, Residential Homes, Single Family Homes
Education
Brigham Young University - Hawaii 1983 — 1986
Associate's degree, Computer Science
Philippine School of Business Administration 1977 — 1979
BSBA, Economics
CIA Carter Insurance Agency, Inc 2008 - Present
AAA Auto Club South November 1996 - February 2009
AAA Auto Club South November 1993 - November 1996
AAA Auto Club South July 1992 - November 1993
Abel, Brown, Russell and Collier March 1985 - July 1992
Seigel and Cantor February 1984 - March 1985
Skills
Insurance, General Insurance, Real Estate, Umbrella Insurance, Commercial Lines, Small Business, Legal Liability, Strategic Planning, Health Insurance, Flood Insurance, Marine Insurance, Home, Auto, Health, Church Insurance, Hotel and Motel..., Boat Insurance, Not for Profit, Auto Travel
Education
Eckerd College 1988 — 1991
Bachelor of Arts, Business
Midstate College 1981 — 1983
Paralegal Services, Civil and Criminal Law
AAA Auto Club South April 2012 - December 2013
GEICO August 2009 - April 2012
GEICO March 2002 - August 2009
Costa Crociere August 2001 - February 2002
Spirit Airlines January 2000 - August 2001
jcpenney July 1999 - December 1999
Little Rock Television Station April 1994 - June 1999
Skills
Liability, Legal Liability, General Insurance, Property & Casualty..., Claims Management, Commercial Insurance, Casualty, Claim, Insurance, Commercial Lines, Project Management, International Project..., Information Management, Internal Communications, Information Technology, Information Security..., Subrogation, Arbitration, Insurance Adjusting, Property Damage, Accident, Claims Handling, Liability Analysis, Claim Investigation, Professional Liability, Casualty Insurance
Education
Florida Southern College
Bachelor of Applied Science (B.A.Sc.)
Polk State College 2002 — 2002
Broward College 2000 — 2001
University of Guyana 1993 — 1995
Associate of Arts (AA)
Iron Mountain Digital October 2012 - Present
AAA Auto Club South October 2013 - April 2014
Bank of America Insurance Services June 2004 - October 2010
Turner Construction Company April 2002 - May 2004
Liberty Mutual Insurance Company November 1998 - March 2002
Skills
Software Documentation, Insurance, Sales, Customer Service, Call Centers, Customer Retention, Health Insurance, Underwriting, Invoicing, Accounting, Customer Satisfaction, Salesforce.com, Lotus Notes, Technical Support, Outlook, Windows, Microsoft Excel, Windows 7, Troubleshooting, Microsoft Office
Education
Daytona State College 2013 — 2017
Associate of Arts (AA), Business Administration and Management, General, 4.0
Florida Technical College 2010 — 2011
Medical Billing and Coding, Medical Insurance Specialist/Medical Biller, 4.0
Bay Pines VA Healthcare System July 2009 - Present
Bay Pines VAMC January 2009 - Present
CruiseOne, Inc May 2004 - Present
Thermo Fisher Scientific October 2007 - March 2009
Tenet Healthcare - 7 Hospitals January 2007 - March 2009
AAA Auto Club South March 2007 - October 2007
Snelling Healthcare Recruitment & Ace Medical Equipment May 2004 - September 2007
Snelling Search & Ace Medical May 2004 - March 2007
GE Healthcare May 2001 - April 2004
GE Medical Systems January 2001 - April 2004
Education
Southern NH University 2010 — 2012
BS, Business w/Concentration in Accounting
Community College of the US Air Force 1986 — 1992
AAS, Biomedical Equipment Technology
Colorado State University
MBA, Business
Community College of the Air ForceBiomedical Equipment Technology Technical Training Course - USAF School of Healthcare Sciences
AAS Degree, Biomedical Equipment Technology
Southern New Hampshire University
BS, Business Management; Accounting
AAA Auto Club South May 2012 - Present
Allstate December 2007 - September 2011
Burns Insurance Group-Franchise of Allstate InsuranceCompany December 2007 - September 2011
Allstate December 1987 - December 2007
Skills
Benefits Communication, Sales, Management, Term Life Insurance, Disability Insurance, Life Insurance, Property & Casualty..., Commercial Insurance, Health Insurance, Insurance, Long-term Care, Fixed Annuities, Employee Benefits
Education
Belmont University - Jack C. Massey Graduate School of Business
Belmont University-Jack Massey Business School The American College- LUTCf Graduate University of Tennessee
LexJet February 2013 - Present
FIMC May 2012 - November 2012
AAA Auto Club South October 2009 - June 2012
Enterprise Rent-A-Car December 2007 - May 2009
Enterprise Rent-A-Car December 2006 - November 2007
Skills
Marketing, Sales, CRM, Management, Training, Retail, Selling, Insurance, Account Management, Sales Management, New Business Development, Marketing Strategy, Customer Service, Business Development, Sales Operations
Education
Butler University 2002 — 2006
B.A, Political Science
The Albany Academy 1998 — 2002
Bank of America June 2011 - Present
AAA AUTO CLUB SOUTH March 2007 - January 2011
AAA Auto Club South December 2002 - March 2007
AAA Auto Club South December 1998 - December 2002
AAA Auto Club South October 1995 - December 1998
Education
Walden University 2005 — 2007
MBA, Business Administration - Risk Management
Eckerd College
Bachelor of Arts, Business Management
AAA Auto Club Group June 2012 - Present
AAA Auto Club South July 2010 - June 2012
Loyalty Advantage August 2008 - August 2010
Video Professor, Inc. June 2007 - August 2008
Hallmark Loyalty Marketing Group February 2003 - June 2007
Hallmark Loyalty Marketing Group July 1998 - January 2003
Hallmark Cards, Inc. September 1995 - June 1998
Skills
Account Management, Strategic Planning, Marketing Communications, Product Management, Relationship Marketing, Loyalty Marketing, Integrated Marketing, Marketing Strategy, Direct Marketing, Database Marketing, P&L Management, Direct Mail, Email Marketing, Marketing Management, Product Development, Business Strategy, Brand Loyalty, Leadership, Product Marketing, Brand Development, Sales, Digital Marketing, CRM, Analytics, Brand Management, Segmentation, Lead Generation, Marketing
Education
Cornell University 1989 — 1991
MILR
Miami University 1988 — 1989
Bowling Green State University 1984 — 1988
BS Business Administration
Boca Raton Travel & Cruises November 2007 - January 2009
AAA Auto Club South November 2005 - November 2007
Liberty Travel September 1999 - November 2005
Liberty Travel March 1992 - September 1999
Grennery Pub January 1987 - March 1992
Bailey & Associates June 1979 - May 1982
Education
Alfred University 1977 — 1979
Bachelors, Court Stenography
Fearnow Insurance, INC. August 2014 - Present
AAA Auto Club South October 2012 - August 2014
Progressive Insurance October 2010 - October 2012
Skills
Property & Casualty..., Insurance, Umbrella Insurance, General Insurance, Casualty, Liability, Underwriting
Education
DeVry University-Florida 2012 — 2014
Bachelor's degree, Technical mangement
Marywood University 2002 — 2006
Bachelor's degree, Clinical Psychology
AAA Auto Club South May 2014 - Present
Transamerica October 2013 - May 2014
Capital Health Plan July 2004 - September 2013
Cherry Communications Co. January 2001 - July 2004
Skills
Administration, Analytic Problem Solving, Computer Proficiency, Operations Management, Property & Casualty..., Health Insurance, Deductive Reasoning, Financial Analysis, Analytics, Team Leadership, Time Management, Business Process..., Marketing, Public Speaking, Interpersonal..., Financial Services, Insurance
Education
American Public University 2014 — 2016
Master's degree, Business, Management, Marketing, and Related Support Services, B+ average
Florida State University 1999 — 2003
Bachelor's degree, Economics and Interdisciplinary Social Sciences, B+ average
MarketStar May 2014 - Present
MarketStar October 2013 - May 2014
MarketStar April 2013 - October 2013
MarketStar October 2009 - April 2013
MarketStar April 2008 - October 2009
AAA Auto Club South December 2003 - April 2008
Skills
Field Marketing, CRM, Account Management, Multi-channel Marketing, Outsourcing, Salesforce.com, Management, Telecommunications, Vendor Management, Program Management, Training, B2B, Customer Service, Marketing, Sales, Sales Process, Team Building, Customer Satisfaction, Sales Management, Sales Operations, Customer Retention, Leadership, Team Leadership
Education
Rhode Island College 2007 — 2015
Bachelor's degree, History
Community College of Rhode Island 2004 — 2006
Associate's degree, General Education
NYC HRA September 2010 - Present
AAA Auto Club South June 2008 - August 2010
CHEP January 2009 - December 2009
Realogy July 2007 - June 2008
CONTEXTWEB 2007 - 2007
BISAG December 2003 - May 2006
MBAF CPAs, LLC 2006 - 2006
Skills
ASP.NET, C#, VB.NET, Microsoft SQL Server, Oracle, JSON, AJAX, GIS, RFID applications, SSRS, SSIS, DTS, ASP, JavaScript, Web Applications
Education
Dharmsinh Desai Institute of Technology 2000 — 2004
Bachelor of Engineering (B.E.), Computer Engineering
Kadi
Kadi
Zwicker & Associates, P.C. April 2011 - August 2012
Walgreens 2012 - 2012
AAA Auto Club South April 2009 - April 2011
Skills
Customer Service, Answering Telephones, Negotiation, Debt Settlement, Emergency Services, Emergency Procedures, Bonded, Teller Operations, Debit Correction, Emergency Medical..., Dispatching Tow Trucks
Education
Cincinnati State Technical and Community College 2010 — 2014
Business Administration and Management, General
Scarlet Oaks Joint Vocational School 1997 — 1997
Certification, Emergencey Medical Technician
National Exemption Service October 2006 - Present
CC Distributors September 2005 - May 2006
Vernon Photography Inc February 2003 - August 2005
Sayler’s Suncoast Water September 2002 - January 2003
MGA Engineering Corp June 2000 - March 2002
AAA Auto Club South October 1997 - June 2000
Uptons November 1995 - October 1997
Endeavor Medical Inc May 1995 - October 1995
Skills
Problem Solving, Photography, Basic Photoshop, Woodworking, Floorplanning, Warehouse Management, Warehouse Design, Forward Thinking, Letter Writing, Research, International Shipping, Shipping and Receiving, Fleet Management, Mailroom Operations, Maintenance
Education
University of South Florida 1998 — 1999
Mechanical Engineering
St. Petersburg College 1994 — 1998
Associate of Arts (AA), Electrical and Electronics Engineering
St. Petersburg Junior College
AA Degree, General Education
Trinity College of Florida
BS, Management and Ethics
Keller Williams Realty South Tampa 2011 - Present
AAA Auto Club South July 2010 - May 2011
Winkler, Fries GmbH October 2005 - August 2008
Cyburbia Media Marketing Agemcy March 2005 - September 2005
LTU Ltd October 2004 - February 2005
3M Germany Ltd. November 2001 - May 2004
3M Germany Ltd. August 1999 - June 2001
Skills
International Real..., Real Estate Investment, Marketing Strategy, Sales Management, Accounting, Loyalty Marketing, New Business Development
Education
University of Tampa - John H. Sykes College of Business 2008 — 2010
MBA
Hochschule Niederrhein 2001 — 2005
Diplom-Kaufmann, Economics
AAA Auto Club South September 2014 - Present
Healthesystems June 2013 - February 2014
Healthesystems June 2012 - June 2013
HealthPlan Services October 2010 - June 2012
Syniverse Technologies July 2008 - July 2010
Syniverse Technologies December 1997 - June 2008
Syniverse Technologies April 1996 - November 1997
Various Contracting Companies September 1987 - March 1996
Meijer January 1986 - August 1987
Skills
Vendor Management, Software Development, Disaster Recovery, Production Support, Business Continuity, Requirements Analysis, SDLC, Data Center, Process Improvement, Unix, Integration, Program Management, Oracle, Business Analysis, Software Project..., Solaris, Change Management, Agile Methodologies, Visio, Testing, IT Management, Telecommunications, Data Warehousing, Software Documentation
Education
Central Michigan University 1980 — 1985
B.S., Computer Science
Peak Health Solutions July 2015 - Present
AAA Auto Club South March 2015 - May 2015
Vertical Integration, Inc. November 2014 - December 2014
PCI, LLC November 2013 - August 2014
HealthPlan Services 2008 - 2013
HealthPlan Services 2006 - 2008
Software Spectrum 2001 - 2002
Skills
Troubleshooting, SDLC, Product Development, Business Analysis, Requirements Analysis, Visio, DB2, SQL, Software Project..., Microsoft SQL Server, SharePoint, JCL, Agile Methodologies, XML, Web Services, Vendor Management, Systems Analysis, VB.NET, JavaScript, PMP, Databases, Oracle, Enterprise Architecture, ASP, TSO, Software Development, Software Documentation, MS Project, MySQL, .NET, JSON, VBA, IT Management, CSS, Windows Server, Active Directory, HTML 5, T-SQL, Visual Basic, Crystal Reports, IIS, PL/SQL, VBScript, Web Applications, Integration
Education
University of Tampa 2014 — 2016
Master's Degree, Management Information System
Florida Metropolitan / Everest University - Tampa FL 2002 — 2004
M.B.A., Information Technology Management
University of Tampa - John H. Sykes College of Business 1997 — 2001
Bachelor of science, Computer Information System
Universiteit van de Nederlandse Antillen 1995 — 1997
Associate, Social Business Economics
Total Health Guidance November 2013 - Present
NSA / Juice Plus+ July 2013 - Present
Akerman Senterfitt December 2008 - May 2015
Alston & Bird LLP February 2006 - June 2007
Aon Hewitt November 2002 - August 2003
AAA Auto Club South July 1998 - February 1999
AAA National June 1991 - July 1998
US Army September 1987 - September 1990
Skills
Research, Legal Research, Microsoft Office, Customer Service, Management, Windows, Editing, Elite Enterprise (2.8 –..., Outlook, Training, Sales, Office Management, Marketing, PowerPoint, Microsoft Excel, Strategic Planning, Contract Negotiation, Project Management, Public Speaking, Human Resources, Leadership, Event Planning
Education
Valencia Community College 2012 — 2013
Associate's degree, General Studies, 3.85
Art Institute of Dallas 1991 — 1992
AAS, Music and Video production
AAA Auto Club South June 2011 - Present
Skills
Customer Service, Sales, Leadership, Customer Satisfaction, Microsoft Office, Health Insurance
Education
California State University-Long Beach 2003 — 2008
B.A Family and Consumer Sciences
AAA Auto Club South June 2012 - Present
Freimark & Associates, Inc. June 2010 - June 2012
CUNA Mutual Group February 1999 - December 2009
Skills
Insurance, Property & Casualty..., Commercial Insurance, General Insurance, Home and Auto Insurance
Education
Carl Albert State College
Associate's degree, General Studies
UNiversity of Arkansas Fort Smith
Associate's degree, Finance, General
Jimmy John's January 2014 - Present
RA Sushi Bar Restaurant August 2012 - December 2013
Dealer e Process December 2012 - May 2013
Red Robin October 2004 - August 2012
AAA Auto Club South June 2009 - August 2011
AT&T September 2008 - May 2009
Skills
Web Development, Software Development, C#, ASP.NET, ASP.NET MVC, SQL, AJAX, JSON, PHP, MySQL, HTML 5, CSS, JavaScript, jQuery, Databases, Visual Studio, Eclipse, Aptana, Dreamweaver, Cross-browser..., Team Leadership, Customer Service, Microsoft SQL Server, Troubleshooting
Education
University of Phoenix 2011 — 2014
Bachelor's degree, IT/Software Engineering
Valencia Community College 2009 — 2011
AA, Computer Science
College of Lake County 2004 — 2007
None
University of Illinois at Chicago 2002 — 2003
None, Computer Science
AAA Auto Club South November 2011 - Present
. November 2006 - November 2011
Suncoast Aquarium & Pet Supply May 2008 - May 2011
MassMutual 2006 - 2007
AAA Going Places 1999 - 2002
Northwestern Mutual 1901 - 1902
Education
Columbia College Chicago 1992 — 1996
Affiliated Computer Services, a division of Xerox November 2009 - January 2011
Affiliated Computer Services September 2009 - September 2009
AAA Auto Club South November 1998 - November 2008
AAA National August 1990 - November 1998
Skills
Medical Coding, CPT, ICD-9, HCPCS, Medical Terminology, Human Anatomy, Data Visualization, Data Analysis, Data Mining, Data Manipulation, Business Intelligence, Analytics, Direct Mail, Statistical Software, SAS/SQL, SPSS, Decision Trees, Strategic Planning, Microsoft Office, Mac OS, Spreadsheets, Account Reconciliation, Accruals, GAAP, General Ledger, Inventory Management, Accounts Receivable, Billing Systems, Accounts Payable, Budgeting, Audit, JD Edwards, Quickbooks, Adobe Acrobat, Customer Retention, Customer Relations, Troubleshooting, Collaborative, Timeliness, Accuracy, Accounting, Management, Customer Service, Invoicing, Customer Satisfaction, SAS, Budgets, Database Marketing
Education
American Academy of Professional Coders 2010 — 2011
Medical Coding
Stetson University 1993 — 1994
Management and Accounting
University of Kentucky 1987 — 1989
BS, Accounting
Eastern Kentucky University 1980 — 1985
BA, German, Economics
Sunrise Massage Therapy June 2010 - Present
United States Army Reserve June 1995 - June 2002
AAA Auto Club South July 1998 - January 2001
Easter Seals September 1997 - June 1998
Rome NY Public School System September 1996 - June 1997
New York Childhood Center September 1995 - August 1996
Skills
Public Speaking, Army, Classroom, Customer Service, Fundraising, Military, Military Experience, Non-profits, Special Education, Therapeutic Massage
Education
River Valley Community College 2005 — 2009
Certificate, Massage
Columbia College (SC) 1991 — 1995
Bachelors of Arts, Special Education K-8
AAA Auto Club South September 2012 - Present
Sprint March 2005 - July 2012
Skills
Visual Merchandising, Brand Management, Sales Management, Customer Service..., Teamwork, Pricing, PowerPoint, Telecommunications, Recruiting, Staff Development, Quota Management, Exceeding Quotas, Staff Management, Internal Audit, Operational Excellence, Spanish, Public Speaking, Salesforce.com, Sales Process, Cold Calling, Management, Retail, Customer Experience, Leadership, Sales, Sales Operations
Education
California State University-Los Angeles 2004 — 2010
BA, Broadcast Journalism
PODS Enterprises January 2015 - Present
AAA Auto Club South April 2014 - January 2015
Catalina Marketing July 2012 - December 2012
Ocean Optics, Inc. June 2011 - June 2012
Crisis Center of Tampa Bay June 2010 - June 2011
Tampa Bay Workforce Alliance August 2009 - April 2010
Numara Software April 2008 - August 2008
WellCare Health Plans November 2006 - June 2007
H. Lee Moffitt Cancer and Research Center April 2006 - November 2006
Nielsen Media Research July 2005 - February 2006
Skills
Employee Relations, Recruiting, Deferred Compensation, Performance Management, PowerPoint, Employee Benefits, Applicant Tracking..., Talent Acquisition, Private Investigations, Training, Onboarding, Coaching, Job Fairs, Workforce Planning, Sourcing, Personnel Management, Benefits Negotiation, Temporary Placement, HRIS, Internet Recruiting, Executive Search, Human Resources, Management, New Hire Orientations, Staffing Services, Technical Recruiting, Screening, College Recruiting, Talent Management, Budgets
Education
DePauw University
Psychology/French
Georgia State University
BA, Psychology, French
Institut Americain a Aix-en-Provence
French, Psychology
Miami University
Psychology, French
AAA Auto Club South June 2014 - Present
Skills
Term Life Insurance, Property, Liability, Insurance, General Insurance, Customer Service, Commercial Insurance, Casualty, Legal Liability, Professional Liability, Umbrella Insurance, Life Insurance, Claim
Education
Ball State University 2000 — 2004
Bachelor of Science (B.S.), Business/Marketing
Farmers Insurance August 2015 - Present
COOP Financial July 2014 - Present
Primerica November 2013 - June 2015
National Motor Club January 2014 - June 2014
CornerStone Staffing May 2013 - December 2013
ADT January 2013 - May 2013
AAA Auto Club South May 2000 - January 2013
Skills
Training, Customer Service, Recruiting, Coaching, Microsoft Office, Leadership, Human Resources, Public Speaking, PowerPoint, Microsoft Excel, Team Building, Microsoft Word, Data Entry, Outlook, Time Management, Customer Satisfaction, Management
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master's degree, General Studies
DeVry University-Texas 2009 — 2013
Bachelor of Business Administration (BBA), Human Resources Management and Services
RE/MAX Results June 2015 - Present
RE/MAX August 2013 - November 2014
Express Scripts February 2010 - August 2013
AAA Auto Club South November 2008 - June 2009
Skills
Avaya, Microsoft Office, Citrix, Citrix Metaframe, CMS, Pharmacists, Pharmacy Automation, Medicaid, VAX, Compass, Aspect, Real Time Monitoring, RTA, NICE Call Recording, CERES, Marketing Communications, Social Media Marketing, Facebook Marketing, Website Development, Real Estate Transactions, Real Estate License, Real Estate, Architectural Design, Furniture, Research, QuickBooks, Evernote, Communication, Team Building, Customer Service, Leadership, Sales, Training, Social Media, Team Leadership, Avaya Technologies, Management, Event Planning, Project Management, Account Management, Microsoft Word, Strategic Planning, Microsoft Excel, Negotiation, Public Speaking, Time Management, Program Management
Education
Academy of Art University 2013 — 2015
Master’s Degree, Architecture
Mineral Area College 2009 — 2010
Architecture
Southern Illinois University, Edwardsville 2001 — 2003
Bachelor of Arts (B.A.), Mass Communication/Media Studies
AAA Auto Club South August 2015 - Present
DIRECTV August 2014 - Present
CenturyLink 1998 - May 2014
Evolution Auto June 2014 - 2014
Orlando Sanford International Airport (SFB) 2013 - December 2013
Skills
Direct Sales, MPLS, Customer Retention, Management, Customer Service, Co-location, Business Process..., Small Business, Training, VoIP, Sales Management, SIP Trunking, Selling, IP, Solution Selling, Broadband, Unified Communications, Cloud Computing, Coaching, Data Center, Sales Process, Sales, Process Improvement, Avaya, Cold Calling, Cross-functional Team..., Team Building, Strategic Planning, Account Management, Call Centers, Mobile Devices, T1, Customer Satisfaction, Contract Negotiation, Metro Ethernet, Negotiation, Operations Management, PRI, Troubleshooting, Team Leadership, Project Management, Salesforce.com, Telecommunications, Sales Presentations, Managed Services, Networking, Time Management, Microsoft Office, Sales Operations
Education
Florida Institute of Technology 2007 — 2016
BA, General Studies
Southern New Hampshire university 2013 — 2015
Operational Business, Business, Management, Marketing, and Related Support Services
American InterContinental University 2011 — 2013
Associate's degree, Business Administration and Management, General
Florida Institute of Technology
Business Administration, Management and Operations
Massive Action Fitness & Athletics, LLC November 2014 - Present
Get Fitness July 2013 - Present
Walmart August 2013 - October 2014
AAA Auto Club South January 2012 - January 2013
Cablevision July 2011 - December 2011
Sprint Nextel September 2008 - August 2010
Harbor Freight Tools January 2008 - September 2008
iQor October 2006 - December 2007
Skills
Call Center, Customer Service, Customer Satisfaction, Customer Retention, Microsoft Office, Sales, Computer-savvy, Office Management, Self-motivated Team..., Goal-oriented..., Communication Skills, Conflict Resolution, Driven By Results, Thrive in A Fast-paced..., Strategic Negotiations, Pay Close Attention to..., Athletics, Athletic Training, Strategy, Call Centers
Education
Daytona State College 2013 — 2014
Barber's Certification, Barbering/Barber
Bethune-Cookman University 2003 — 2005
Business Administration, Management and Operations
Becton Regional High 1999 — 2003
HS Diploma
SEM100 Real Estate Solutions, LLC. September 2015 - Present
State Farm Insurance Company January 2013 - October 2014
Farmers Insurance October 2006 - October 2014
US Government March 2009 - March 2013
Global 360 March 2009 - August 2009
State Farm Insurance 2006 - 2008
AAA Auto Club South 2005 - 2005
2005- 2006 Theodore Robins 2004 - 2005
Raining Data Corp January 2000 - January 2004
Raining Data 2000 - 2004
Skills
Technical Support, Computer Hardware, Sales Engineering, Business-minded, Business Perspective, Businessowners, Business Information, Management Engineering, Computer Software, Computer Security, computer Science, Contract Management, Contract Engineering, Contract Pricing, Management System, Stockbroking, Software Industry, Insurance, Insurance Background, Mutual Funds, Sales, Sales&Marketing, Sales Operations, Management, Management Development, Software Deployment, Technical Services, Technical Recruiting, Technical Training, Linux, Networking, Software, Integration, Leadership, Customer Service, Training, Team Building, Program Management, Software Installation, Consulting, Strategic Planning, Marketing
Education
Coastline Community College 2010 — 2012
Certificate of Paralegal Studies, Law, 3.9
California State University-Long Beach - College of Business Administration 1997 — 2001
BS, MIS
Orange Coast College 1992 — 1996
AA, Management Information Systems
California State University, Fullerton Linux Certification United States Naval Academy 1985 — 1986
Certificate of Achievement, Linux Administration
National University 1984 — 1986
Business and MIS
Riverside City College 1978 — 1979
General Studies, Calculus
United States Naval Academy 1972 — 1974
Political Science
American River College 1972 — 1972
General Studies
Questivity Inc February 2015 - Present
Paul Reinecke/ Skullcandy Headphone August 2011 - August 2014
Flashing Light Prodcutions May 1999 - October 2010
Carvin' Magazine a Flashing Light Production October 1999 - September 2001
AAA Auto Club South February 1997 - November 1999
US NAVY- FLEET MARINE FORCE January 1986 - November 1989
Skills
Communication, Interpersonal Skills, Research and Planning, Visionary, Management, Creative Development, Computer Graphics, Consumer Electronics, Action Sports, Trade Shows, Merchandising, Journalism, Producer, Camera Operating, Video Production, Video Editing, Post Production, Final Cut Pro, Sales, Digital Media, Graphic Design, Social Media Marketing, Customer Service, Brand Development, Quality Assurance, Photography, Photo Editor, Graphics, Layout, Newsletters, Advertising, Creative Direction, Social Media, Marketing, Event Management, Public Relations, Video, Brand Management, Editing, Event Planning
Education
US NAVY 1986 — 1990
CABRILLO COLLEGE 1991 — 1993
Art/Art Studies, General
East Bay Senior High 1981 — 1985
Cumberland College, Williamsburg, KY
Four Year Art Scholarship (Forfeited)
Cabrillo College Apto, CA
Art
Automobile Club of Southern California August 2014 - Present
AAA Auto Club South June 2012 - August 2014
Total Wellness Center June 2010 - June 2013
Forty-Niner Shops, Inc. January 2012 - May 2012
TnT Group January 2005 - December 2010
Irvine Company August 2007 - December 2007
Secured Funding April 2005 - December 2007
BAX Global July 2002 - January 2004
BAX Global June 2000 - July 2002
BAX Global January 2000 - June 2000
Skills
Microsoft Office, Quicken, Finance, Banking, Access, Accounting, Accounts Receivable, Analysis, Budgets, Credit, Financial Analysis, Lead Generation, Leadership, Negotiation, Recruiting, Retail, Time Management, Training, Data Analysis, Operations Management, Outlook, Team Building, Customer Service
Education
California State University-Long Beach 2010 — 2012
Bachelors of Arts, Psychology with focus on Industrial Organizational Psychology
Fullerton College 2009 — 2010
Associates of Arts, Interdisciplinary Studies of Social Science - With Honors
Jeunesse Global August 2015 - Present
Motion Industries April 2015 - July 2015
Kymberly Group January 2015 - February 2015
AAA Auto Club South August 2014 - January 2015
GE Power Services November 2004 - March 2014
Echostar Satellite Services L.L.C. February 2001 - January 2003
Uss De Wert FFG-45 1993 - 1995
Skills
Customer Service, Administrative..., Procurement, Onboarding, Operations Management, Applicant Tracking..., Kronos, Sourcing, Microsoft Office 2007, Logistics, Six Sigma, Outlook, ERP Oracle, Microsoft Excel, Wordperfect, Microsoft Word, Kronos Timekeeping, General Clerical, Oracle SSP5, Purchasing..., Microsoft Office Xp, Data Entry 1000..., 40 words per minute..., Time Clocks, Purchasing Supplies, Telephone Reception, Appointment Making, Handle Confidential..., Administrative Office..., Record Storage, Office Equipment..., Executive Office..., Off-site Events, Office Equipment..., Handle Multiple..., Cost Point 7, Deltek, PeopleSoft, Microsoft Office, Administrative..., Human Resources
Education
Ashford University 2010 — 2014
Masters, Human Resources Management and Services, 3.02
Ashford University 2007 — 2009
Bachelors, Psychology, 2.5
Vero Beach High 1986 — 1987
Diploma, General Studies, 3.5
Kemper Corporation February 2015 - Present
Travelers December 2010 - February 2015
AAA Auto Club South October 2007 - December 2010
State Farm May 1994 - September 2007
Education
Central Michigan University 1989 — 1993
Bachelor's Degree, Business Administration and Management, General
Kiddie Academy September 2015 - Present
AAA Auto Club South October 2014 - September 2015
Starbucks July 2000 - October 2014
Education
Arizona State University 2012 — 2014
Bachelor's degree, Human Development and Family Studies, General
Tampa General Hospital June 2015 - Present
WellCare Health Plans October 2014 - June 2015
Apex Systems/AAA Group/ Service Repair Maintenance March 2014 - October 2014
D G Erwin Technical Center September 2012 - March 2014
AAA Auto Club South 2014 - 2014
Apex Systems 2014 - 2014
Philippine National Bank February 2012 - October 2012
Al Qasba August 2005 - June 2008
Globe Telecom August 2004 - August 2005
Skills
Remote Desktop, Software Configuration..., Hardware Diagnostics, Remote Troubleshooting, Data Backup Solutions, Data Recovery, Remote Data Capture, Microsoft Office, Hardware, System Administration, Technical Support, Leadership, Management, Windows 7, Network Administration, Process Improvement, Software Documentation, Troubleshooting, Windows, Customer Service, Active Directory, Project Management
Education
D G Erwin Technical Center 2012 — 2014
Technical School, Computer Repair Networking, 4.0
St. Scholastica's College Manila 1996 — 2000
Bachelor of Science (BS), Management Information Systems, 3.0
Jekyll Recruiting December 2014 - Present
Kannar Earth Science June 2014 - December 2014
Supported Mother Doula Service January 1994 - February 2012
Knollwood Lakes HOA January 2003 - November 2008
Wachovia, A Wells Fargo Company February 1991 - January 1992
AAA Auto Club South December 1989 - November 1990
Pickett Suite Hotel ( now Hilton suites) April 1988 - May 1989
Skills
Childbirth, Babies, Customer Service, Pregnancy, Wellness, Microsoft Office, Holistic Health, Public Speaking, Research, PowerPoint, Lactation, Prenatal Care, Microsoft Word, Mindfulness, Stress, Healing, Birth
Education
Dekalb Community College 2007 — 2008
Business Admin
Dekalb Community College 1991 — 1992
Business Admin
Kennesaw State University 1988 — 1989
Business Admin
MetLife Auto & Home® May 2015 - Present
AAA Auto Club South March 2010 - April 2015
US Insurance Group, LLC March 2004 - August 2008
Skills
Notary Public for..., Insurance, Property & Casualty..., Commercial Insurance, Liability, Homeowners, Business, Administration, Personal Development, Notary Public, Life Insurance, Casualty Insurance, Term Life Insurance, Workers Compensation
Education
Chattanooga State Community College 1981 — 1983
Associate of Science (A.S.), Electrical and Electronics Engineering, B
Allegiant Accounting and Insurnace October 2013 - Present
AAA Auto Club South February 2011 - December 2012
Latino Express Services January 2005 - February 2011
Wells Fargo Home Mortgage 2001 - 2003
Skills
Property & Casualty..., Employee Benefits, Insurance, Team Building, Medicare, Health Insurance, Accounting, Commercial Insurance, Customer Service, Leadership, Life Insurance, Marketing, Microsoft Office
Education
D G Erwin Technical Center
Accounting Specialist
Perth Amboy, New Jersey
Salus Telehealth April 2015 - Present
Georgia Partnership for TeleHealth October 2014 - March 2015
AAA Auto Club South June 2009 - January 2014
Automobile Club of Southern California December 2004 - June 2009
Skills
Management, Project Management, Leadership, Program Management, Business Development, Team Leadership, Change Management
Education
The University of Tennessee at Chattanooga 1976 — 1980
Bachelor of Science (B.S.), Special Education and Teaching
East Tennessee State University 1975 — 1976
Fremont Unified School District July 2014 - Present
Fremont Unified School District August 2012 - Present
American High School August 2002 - June 2012
AAA Auto Club South August 1998 - June 2002
Education
Cal Poly San Luis Obispo 1999 — 2002
Bachelor of Arts (B.A.), English/Language Arts Teacher Education
Cuesta College 1998 — 1999
Associate of Arts (AA), Business, Management, Marketing, and Related Support Services
ZipRecruiter December 2014 - Present
LivingSocial May 2014 - November 2014
AAA Auto Club South February 2012 - January 2014
AAA Auto Club South January 2011 - January 2012
San Jose Earthquakes Soccer December 2009 - October 2010
Chivas USA 2007 - 2009
ASI- Student Governtment August 2003 - August 2007
Skills
Sales, Soccer, Customer Service, Program Management, Marketing, Social Media, Event Planning, Public Speaking, Event Management, Sports, Cold Calling, Coaching, Sports Marketing, Social Networking, Leadership, Management, Marketing Strategy, Social Media Marketing
Education
California State University-Sacramento 2002 — 2007
Kinesiology, Exercise Science
California State University-Sacramento 2002 — 2007
Bachelor of Science, Kinesiology and Exercise Science
Los alamitos hs
RE/MAX Solutions July 2014 - Present
Go Travel January 2000 - Present
Go Travel January 2000 - Present
Island Tradition Properties February 2012 - June 2014
Prudential Star Real Estate February 2006 - February 2012
Renar Fine Homes January 2005 - January 2006
AAA Auto Club South November 1985 - January 2000
Skills
Luxury, Sellers, First Time Buyers, REO, Investment Properties, Home, Residential, Real Estate, Vacation Homes, Condos, First Time Home Buyers, Waterfront, Single Family Homes, New Home Sales, Foreclosures, Listings, Resale, Investors, Referrals, Seniors, Home Staging, Buyer Representation, Residential Homes, Council of Residential..., Relocation, Resellers, Rentals, Marketing, Property Management, Buyers, Townhomes, Real Estate Transactions, Property, Real Property, Selling, FHA, Short Sales, Sales
Education
Capitol City Trade and Technical Institute 1982 — 1983
Diploma, Travel Industry
Capitol City Trade and Technical School 1982 — 1982
Diploma, Travel and Tourism
Lompoc Sr High School 1977 — 1981
Diploma
AAA Auto Club South May 2013 - Present
Liberty Mutual July 2012 - May 2013
Enterprise Rent-A-Car November 2000 - February 2012
Skills
Customer Satisfaction, Inventory Management, Fleet Management, Team Building, Microsoft Office, Microsoft Excel, Customer Retention, Customer Service..., Marketing, Management, Sales Operations
Education
Auburn University 1994 — 1999
Bachelor of libertal Arts, Elementary Education and Teaching and Minor in Spanish
Cruise Planners December 2014 - Present
AAA Auto Club South January 2011 - December 2014
Cruise Planners December 2008 - December 2011
Traveltipsbybabs.com January 2007 - December 2011
Goods Galore, Inc. July 1998 - March 2011
Goods Galore, Inc January 2001 - January 2011
Signed and Designed January 1998 - January 2001
Skills
Expert Travel Advisor..., Author of Toss Your..., Commodore Status with..., Tourism, Retail, Cruises, Honeymoons, Vacation, River Cruises, Luxury, Leisure Travel, Incentive Travel, Family Reunions, Tour Operators, Leisure, Cruise Lines, Status, Event Planning, Customer Service, Sales, Marketing, Travel Management, Adventure Travel, Business Travel, Travel Planning, Car Rental, Travel Insurance, Incentives, Hotels, Online Travel, Training, Resorts, Trade Shows, Hospitality, Travel Writing, Management, Online Marketing, Hotel Booking, Google Groups, Event Management, Corporate Events, Hospitality Industry, Sabre, Online Advertising, Revenue Analysis, Weddings, Airlines, Sustainable Tourism, Small Business, E-commerce
Education
Broward College 1994 — 1995
CDA- Early Childhood Development, Elementry Education
Broward College
Associates in Early Childhood Education, Early Childhood Education and Teaching
HHAdvertising 2013 - Present
Florida Power & Light 2012 - Present
Starwood Hotels & Resorts Worldwide, Inc. November 2008 - August 2012
AAA Auto Club South 2002 - 2008
FKQ Advertising & Marketing 2000 - 2002
Columbia Restaurant Group 1997 - 2000
Skills
Market Planning, Advertising, Event Management, PowerPoint, Budgeting, Word, Strategic Planning, Excel, Microsoft Excel, Microsoft Word, Budgets, Public Relations, Marketing Strategy, Marketing, Press Releases, Account Management, Leadership, Online Marketing, Project Management, Social Media Marketing, Marketing Communications, Email Marketing, Negotiation, Online Advertising, Direct Marketing
Education
City University of New York
Bachelor of Arts, Communications/Marketing
Rural King October 2013 - January 2015
Bealls Outlet February 2007 - August 2011
Strachans Ice Cream Shop February 2005 - February 2006
Gold Beach Inn August 2004 - January 2005
Antech Diagnostics February 2000 - May 2004
AAA Auto Club South January 1992 - July 1998
Skills
Cash Management, Supervisory Skills, Retail, Customer Service, Sales, Cash Register, Inventory Management, Income Statement, Forecasting, Access, Payroll, Process Improvement, Budgets, Analysis, Teamwork
Education
Clackamas Community College 1982 — 1983
Certificate, Dental X-Ray Tech
James Monroe 1969 — 1973
Dental Assisting/Assistant
AAA Auto Club South July 2014 - Present
Honda Center September 2013 - September 2014
Glow Zone Inc October 2013 - May 2014
Scottrade May 2012 - February 2013
The Men's Wearhouse, Inc August 2008 - May 2012
Skills
Employee Relations, Creative Problem Solving, Office Administration, Database Administration, Microsoft Office, Project Management, Satisfied Clients, Customer Service, Sales, Change Management, Sales Management, Team Leadership, Highly personable, World Class Customer..., Driving Results, Microsoft Excel
Education
California State University-Fullerton 2011 — 2013
Bachelor's Degree, Business Administration, Economics Concentration
Fanatics, Inc. June 2013 - April 2014
Bank of America March 2012 - May 2013
Software Resources July 2011 - February 2012
Bank of America February 2011 - July 2011
State of Montana April 2009 - May 2011
TransCore December 2007 - February 2009
AAA Auto Club South May 2007 - November 2007
Atkins December 2005 - May 2007
GE May 2004 - October 2005
Skills
Program Management, Project Management, SharePoint, Cross-functional Team..., SDLC, Business Intelligence, Vendor Management, Visio, Agile Methodologies, Leadership, Resource Management
Education
University of Miami
BBA, Business Admin, Computer Systems, Management
Broward College
AA, Business Admin, Computer Systems
AAA Auto Club South July 2015 - Present
Hooters of America November 2014 - Present
Red Robin August 2003 - Present
Red Robin January 2005 - January 2009
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Leadership, Time Management, Public Speaking, Social Media, Teamwork, Sales
Education
The Chicago School of Professional Psychology 2015 — 2016
Master's Degree, Industrial and Organizational Psychology
California State University-Dominguez Hills 2013 — 2015
Bachelor's Degree, Psychology, 3.39
Santa Ana College 2011 — 2013
Associate's Degree, Psychology
Santa Ana College 2011 — 2013
Associate's Degree, Liberal Arts and Sciences/Liberal Studies
California State University-Fullerton 1999 — 2003
Biochemistry
International Rectifier October 2010 - Present
International Rectifier October 2005 - October 2010
Workmen's Auto Insurance Company January 2003 - October 2005
AAA Auto Club South January 2001 - January 2003
Skills
New Business Development, Negotiation, Sales Management, SAP, International Sales, Customer Service, Manufacturing, Semiconductor Industry, Semiconductors, Supply Chain Management, Sales Operations, Strategic Planning, Consumer Electronics, Account Management, Sales, Business Development, Inventory Management, Cross-functional Team..., Product Marketing, Product Management, Product Development
Education
California State University-Long Beach 1997 — 2000
Bachelor's Degree, International Business
Cerritos College 1995 — 1997
Associate's Degree, Social Sciences
Hugh Cotton Insurance September 2014 - Present
AAA Auto Club South October 2013 - September 2014
Farmers Insurance Group November 2009 - October 2013
Premier Staffing Services of NY October 2007 - February 2008
Kornreich NIACertified Professional Service Rep March 2004 - April 2006
Universal Risk AdvisorsCertified Professional Service Rep April 2002 - April 2004
Turbana CorporationReceptionist August 1999 - November 2001
Interbond Corporation Inc March 1992 - April 1998
Skills
Property & Casualty..., Insurance, Liability, Claim, Commercial Insurance, Medical Assisting, Health Services..., Allied Health
Education
Briarcliffe College 2014 — 2016
Bachelor's Degree, Business Administration Healthcare Management Concentration, 3.4 GPA
Briarcliffe College 2013 — 2014
Associate's Degree, Health Services/Allied Health/Health Sciences, General, 3.4 GPA
University of Farmers
Sanford Brown Institute 2011 — 2011
Medical/Clinical Assistant, Diploma
Delta Air Lines June 2010 - July 2011
Delta Air Lines January 2009 - June 2010
Lynch Corporate Services March 2006 - December 2008
AAA Auto Club South March 2002 - February 2006
U.S. Coast Guard February 1984 - January 1988
United States Air Force December 1981 - February 1984
Education
Bates College
Bachelor of Arts, History
Hillsborough County October 2011 - Present
OSI February 2001 - August 2011
OSI 1993 - 2001
AAA Auto Club South November 1990 - December 1992
Skills
Financial Reporting, General Ledger, Account Reconciliation, Variance Analysis, Payroll, Accounting
Education
Bloomsburg University of Pennsylvania 1987 — 1990
BS, Business Education/Accounting
Argosy University August 2009 - Present
The Cotton Exchange/The Livery August 2007 - June 2008
AAA Auto Club South January 1993 - July 1993
Skills
Customer Service, Bookkeeping, Retail, Inventory Management, Excel, Research, Writing, Microsoft Office, Public Relations, Customer Relations, PowerPoint, English, Event Management, Word
Education
Argosy University Phoenix 2009 — 2012
Working on BA, Psychology
Armstrong State College 1987 — 1989
AAA Auto Club South 2010 - Present
Various Companies 2009 - 2009
Regions Financial Corporation 2000 - 2008
Regions Financial Corporation 1990 - 2000
Regions Financial Corporation 1982 - 1990
Education
Arkansas State University
Business
The University of Memphis
The Mid South School of Banking
GUESS?, Inc. December 2014 - Present
Guess? Inc. April 2004 - Present
Guess? August 2013 - December 2014
Wet Seal, Inc August 2001 - April 2004
HomeBase, Inc. July 1997 - August 2001
AAA Auto Club South March 1996 - March 1997
Skills
PeopleSoft, Oracle Financial, ERP, Retail, SQL, Oracle E-Business Suite, Data Warehousing, Project Management, Business Intelligence, Information Technology, Customer Service, Management, E-commerce, Business Analysis, Leadership, Vendor Management, Merchandising, Inventory Management, Microsoft Excel, Sales, Strategic Planning
Education
Dalian Maritime University 1985 — 1992
Master, Computer Science
MendezM Ins. Agency October 2012 - Present
AAA Auto Club South October 2009 - October 2012
Assurant Specialty Property April 2002 - April 2010
Skills
Commercial Insurance, Property & Casualty..., Insurance, Umbrella Insurance, Life Insurance, Casualty, Homeowners, Customer Service, General Insurance
Education
Barry University
B.S. Professional Administration
Fridrich, Pinson & Rothberg Insurance Agency April 2012 - Present
Bryan, Ward and Elmore, Inc October 2011 - Present
AAA Auto Club South November 2010 - October 2011
Boylston Group 2007 - 2008
Education
DePaul University 2004 — 2006
Business Mgmt. Political Science
Purdue University 2002 — 2004
B.A, Business, Political Science
BGA 1999 — 2002
USN
AAA Auto Club South October 2011 - Present
Assurance America 2009 - September 2011
Direct Print group June 2008 - October 2009
Infinity Property and Casualty February 2002 - April 2008
Infinity Insurance Company 2002 - 2008
Windsor Insurance Group June 1990 - February 2002
Windsor Insurance Group January 1988 - January 1990
Education
Bellarmine University 1974 — 1976
Bellarmine College
Business Management
Financial Engines January 2014 - Present
Financial Engines December 2009 - December 2013
OgilvyWest January 2009 - December 2009
Washington Mutual Card Services April 2007 - January 2009
Health Dialog 2004 - 2007
AAA Auto Club South May 2004 - November 2004
Skills
Problem Solving, Data Analysis, Marketing Strategy, Excel, Analytics, SAS, Segmentation, Data Mining, Predictive Modeling, Product Management, Database Marketing, SAS programming, Business Analysis, Project Management, Business Intelligence, CRM, Market Research, SQL, Cross-functional Team..., Management, Analysis, Marketing Analytics, Competitive Analysis, Quality Assurance, Customer Insight
Education
University of South Florida 2001 — 2004
MS, Computer Science
Delhi University 1997 — 2001
Bachelors in information sciences, Computer Science
Delhi Public School Mathura Road 1984 — 1996
Raynor & Associates July 2015 - Present
Wolfsdorf Rosenthal LLP (formerly Wolfsdorf Immigration Law Group) September 2013 - January 2015
Raynor & Associates June 2012 - September 2013
Darren Silver & Associates APLC January 2012 - June 2012
AAA Auto Club South September 2010 - December 2011
Law Offices of Steven R. Landaal October 2008 - July 2010
Root Law Group March 2005 - February 2008
Cyrus D. Mehta & Associates, PLLC January 2003 - March 2005
Law Offices of Paul T. Shane February 2001 - February 2002
Skills
Immigration Law, Visas, Immigration Issues, Family Law, Asylum, E-2, Legal Research, Litigation, Legal Writing, Arbitration, Corporate Law, Courts
Education
Columbia Law School
LLM (Master of Laws), Immigration Law, Human Rights, Business Law
Jagiellonian University
Master of Law, Law, major in Human Rights, International Public Law, Refugee Law
Acosta Sales & Marketing April 1993 - Present
Georgia-Pacific LLC July 1991 - April 1993
AAA Auto Club South 1986 - 1992
Heinz USA 1985 - 1991
Skills
Consumer Products, Shopper Marketing, AC Nielsen, Customer Insight, Account Management, Key Account Management, Nielsen, Distributors, Sales Operations, Categorization, Grocery, IRI, Sales, Key Account Development, Trade Marketing, Spectra, New Business Development, Forecasting, Merchandising, Competitive Analysis, Strategic Planning, Retail Category..., Cross-functional Team..., Sales Management, FMCG, National Accounts, Market Planning, Marketing Strategy, P&L Management, Pricing, Retail, Category Insights
Education
Bowling Green State University 1980 — 1984
BS, Marketing
AAA Auto Club South Certified Customer Service RepresentativeFirst American National BankJune 1981 - August 1995
Education
Tennessee Technology Center-Murfreesboro
Business Systems Technology/Medical Admin.
East Tennessee State University 1978 — 1979
Business Administration
Dobyns- Bennett High School
Horace Mann Insurance Company January 2013 - Present
AAA Auto Club South March 2009 - December 2012
Skills
Fixed Annuities, Life Insurance, Term Life Insurance, Disability Insurance, Insurance, Long-term Care, Retirement Planning, Retirement, Health Insurance, Long Term Care Insurance, Whole Life, IRAs, Universal Life, Underwriting, Strategic Financial..., Homeowners, Renters, Umbrella Insurance, Property, Liability, Motorcycle, Accident, Marine Insurance, Licensed Property, Financial Services, 401k Rollovers, College Savings Plans, Life, Licensed Life, Licensing, Property, Financial Planning
Education
University of La Verne 2011 — 2013
Bachelor of Science (BS), Business Administration, Management and Operations
Antelope Valley College
TXU Energy December 2012 - July 2015
Franklin Templeton Investments September 2010 - 2012
AAA Auto Club South May 2007 - September 2010
Geoscape January 2007 - January 2010
The Brand Institute November 2004 - January 2005
The Goodyear Tire & Rubber Company June 2000 - January 2002
Skills
Unica Campaign, SAS, Multivariate Statistics, Segmentation, SPSS, Enterprise Miner, Team Building, Logistic Regression, GIS, Survey Research, KPI Dashboards, KPI Reports, Enterprise Software, Database Marketing, Analytics, Cluster, Direct Marketing, Campaigns, Measurements, Focus Groups, Qualitative Research, Leadership, Marketing, Smart Metering, Management, Data Mining, Email Marketing, Multivariate Analysis, Statistical Modeling, Predictive Modeling, Marketing Analytics, Customer Insight, Customer Analysis, Predictive Analytics, Survey Design, Statistics, Analysis, Market Research, Market Analysis, Cluster Analysis, Primary Research, Quantitative Research, R, Tableau, Data Visualization, Big Data, SQL, Thought Leadership, Campaign Management, Quantitative Analytics
Education
Ohio University 2014 — 2015
Master of Business Administration (MBA), Financial Concentration
Cleveland State University 1999 — 2000
Master’s Degree, Sociology (quantitative)
University of Warwick 1993 — 1994
Sociology
Baldwin Wallace University 1989 — 1991
BA, Psychology
AAA Living Magazine (formerly AAA Going Places) October 1994 - Present
AAA Auto Club South 1994 - Present
Florida Society of Association Executives January 1992 - October 1994
Skills
Advertising, Sales, Marketing Strategy, Marketing, Advertising Sales, Email Marketing, Direct Marketing, Social Media Marketing, Marketing Communications, Online Advertising, Account Management, Integrated Marketing, Sales Management, Online Marketing, Digital Marketing, New Business Development, Public Relations, Media Planning, Event Management, Social Media
Education
Bowling Green State University 1987 — 1991
BSBA, Marketing & Sales
Wayne High School
Integra Business Systems April 2014 - June 2014
Nielsen Media Research December 2013 - March 2014
First Advantage November 2011 - November 2013
AAA Auto Club South March 2011 - October 2011
Mortgage Contracting Services November 2010 - February 2011
Fidelity Information Services July 2010 - November 2010
Westpoint Underwriters May 2006 - June 2010
Red Vector March 2006 - May 2006
Siemens Business Services May 2005 - January 2006
Skills
.NET, C#, VB.NET, ASP.NET, Databases, Microsoft SQL Server, SQL, C++, AJAX, ASP, HTML, JavaScript, jQuery, Visual Studio, Web Services, Software Development, Windows, Programming, Visual Basic, C, Web Development, Web Applications, CSS, VBScript, T-SQL, Database Design, SQL Server, Oracle, TFS, IIS, Microsoft Office, Microsoft Excel, Access, Excel, Crystal Reports, PHP, Testing
Education
DeVry University 2012 — 2016
BS, Game and Simulation Programming, Junior
University of Phoenix 2002 — 2005
BS, Information Technology
Southeastern Ill College 1985 — 1988
AAS, Electronic Data Processing
Private Risk Insurance Agency, LLC April 2011 - Present
Hub International January 2006 - April 2011
Marsh & McLennan 2002 - 2006
AAA Auto Club South 1997 - 2002
Education
Chapman University 1991 — 1995
BS, Business Administration
Mater Dei High School
AAA Auto Club South September 2013 - Present
IBM May 2012 - September 2013
IBM December 2009 - May 2012
Torry Harris Business Solutions June 2009 - December 2009
Amdocs July 2007 - December 2007
Infosys Technologies Ltd November 2004 - June 2007
Skills
Testing, Telecommunications, Quality Center, Test Automation, Manual Testing, Test Planning, Test Management, QTP, Data Migration, Requirements Analysis, Unix, Agile Methodologies, System Testing, Regression Testing, Oracle, SDLC, Java Enterprise Edition, Core Java, User Acceptance Testing, SOA, HP Quality Center
Education
College of Engineering Pune 2000 — 2004
B.E, ENTC
AAA Auto Club South Human Resources Division Manager - OperationsSt Petersburg TimesMarch 1994 - August 2000
Education
Eckerd College
BA, Management
The Auto Club Group October 2011 - Present
AAA Auto Club South January 2007 - October 2011
Skills
Management, Process Improvement, Customer Satisfaction, Call Centers, Team Building, Strategic Planning, Leadership, Coaching, Budgets, Account Management, Vendor Management, Customer Service, Sales Management, Operations Management, Team Leadership, New Business Development, Marketing Strategy, Customer Experience, Continuous Improvement, Performance Improvement
Education
Eckerd College
BA Business, Business Administration and Management, General
TMP Worldwide August 2014 - Present
InComm May 2013 - August 2014
Martha Stewart Living Omnimedia October 2012 - January 2013
Martha Stewart Living Omnimedia December 2011 - October 2012
NYC & Company April 2011 - December 2011
NYC & Company July 2007 - April 2011
Macy's February 2006 - July 2007
AAA Auto Club South August 2003 - September 2005
Skills
Account Management, Project Management, Integrated Marketing, Digital Marketing, Advertising, Market Research, Marketing, Marketing Communications, Marketing Strategy, Social Media, Strategic Planning, Event Management, Event Planning, Online Advertising, Social Media Marketing, Email Marketing, Business Development, Public Relations, Strategic Partnerships, Budget, Market Planning, Product Development, Corporate Branding, Sponsorship
Education
State University of New York at Buffalo - School of Management 2000 — 2003
Business Administration, Marketing and International Business
Clark Atlanta University 1999 — 2000
Business Adminstration, Marketing
Junkers LLC December 2014 - Present
Freelance August 2014 - September 2014
The Graphic Film Company/Simon West Productions February 2013 - October 2013
Notice to Owner of Florida September 2012 - December 2012
Walmart July 2011 - September 2012
University of Central Florida August 2009 - May 2011
AAA Auto Club South May 2007 - August 2007
Skills
Maya, Autodesk Maya, Adobe Photoshop, Zbrush, Autodesk Mudbox, Photoshop, Unreal Engine 4, Unity, 3D Coat, Headus UV Layout, xNormal, Perforce, Adobe Illustrator, Final Cut Pro, Nuke, Microsoft Office, Adobe Premiere, CSS, HTML, Mac, PC
Education
Florida Interactive Entertainment Academy 2014 — 2015
Master's in Interactive Entertainment, Game and Interactive Media Design
University of Central Florida 2006 — 2011
B.A., Digital Media, 3D Animation
The Auto Club Group October 2007 - Present
The Auto Club Group February 2004 - Present
AAA Auto Club South February 2004 - September 2007
JP Morgan Chase January 2002 - October 2002
FACS Group January 1996 - November 2001
Skills
Customer Service, Outlook, Performance Management, Training Delivery, Customer Satisfaction, Insurance, Call Center, Instructional Design, Training, Instructor-led Training, Employee Training, Leadership, Customer Retention, Process Improvement, Call Centers, Coaching, Needs Analysis, Team Building, Leadership Development, Customer Experience
Education
Bergen Community College 1991 — 1992
Accounting
Kearny High School 1988 — 1991
Barclaycard May 2005 - Present
AAA Auto Club South 2003 - 2005
Skills
SAS/SQL, SAS, Database Marketing, Direct Marketing, Business Intelligence, SAS, Predictive..., Analytics, Banking, Business Analytics, CRM, Credit Cards, Data Mining, Marketing Analytics, Predictive Modeling, Risk Management, SAS programming, Segmentation, Predictive Analytics, Strategy, Financial Services, Business Analysis, Analysis, Management, Portfolio Management, Credit Risk, Financial Modeling, SQL, Leadership, Data Analysis, Vendor Management, Relationship Management, Statistical Modeling, Forecasting, Financial Analysis, Project Management, Product Management
Education
University of South Florida 2001 — 2003
Industrial Engineering (OR), Engineering
Yashwantrao Chavan Maharashtra Open University 1996 — 1999
BE, mechanical
AAA Auto Club South June 2011 - Present
Bankers Life and Casualty June 2010 - July 2011
GEM Mortgage, Inc December 2009 - July 2011
Skills
Mortgage Lending, Team Building, FHA, REO, Loans, Home, First Time Home Buyers, Investment Properties, Real Estate, Certified Mortgage..., Construction Loans, Credit, Credit Analysis, Customer Service, Financial Analysis, FHA financing, Disability Insurance, Foreclosures, Insurance, Investments, Leadership, Life Insurance, Loan Origination, Mortgage Banking, Mortgage Marketing, Notary Public, Real Estate Financing, Referrals, Refinance, Residential Homes, Residential Mortgages, Reverse Mortgages, Selling, Sales, Short Sales, Small Business, Term Life Insurance, USDA, Underwriting, VA loans
Education
California Polytechnic State University-San Luis Obispo 1986 — 1990
bs, Graphic Communications
California Polytechnic State University-San Luis Obispo 1986 — 1989
Bachelor of Science (B.S.), Business Administration and Management, General
Zeiders Enterprises, Inc. October 2014 - Present
Liberty Mutual Insurance June 2014 - October 2014
Liberty Mutual Insurance August 2013 - June 2014
Saint Leo University January 2011 - June 2013
AAA Auto Club South 2010 - 2010
State of California December 2008 - September 2009
Walt Disney World November 2003 - March 2008
Littman Jewelers 1995 - 1998
Skills
Qualitative Research, Motivational Speaking, Student Counseling, Higher Education..., Management, Team Leadership, Distance Learning, Retaining Customers, Student Affairs, Student Development, Coaching, Academic Advising, Performance Management, Recruiting, Training, Human Resources, E-Learning, Leadership, Career Counseling, Instructional Design, Time Management, Interviews, Datatel, Conflict Resolution, Admissions, Staff Development, Resume Writing, Adult Education, Enrollment Management
Education
Capella University 2015 — 2018
Doctor of Philosophy (PhD), Instructional Design, Pending
Saint Leo University 2010 — 2013
MS Instructional Design, Educational/Instructional Technology, Graduate
Ashford University 2009 — 2010
MA, Organizational Management/ HR
Ashford University 2007 — 2009
BA, Organizational Management/Hospitality Management
Glynn Academy 1976 — 1978
High School, General Studies
Shorter University
Valpark Elementary School
The Auto Club Group October 2013 - Present
The Auto Club Group July 2013 - October 2013
AAA Auto Club South November 1998 - July 2013
Walt Disney World October 1996 - 1999
AAA Auto Club South May 1996 - November 1998
Cedars Travel October 1993 - February 1996
Air Canada September 1984 - June 1993
Skills
Leisure, Travel Management, Management, Tourism, Customer Satisfaction, Sales, Hotels, Account Management, Insurance, Business Travel, Sales Management, Travel Planning, Vacation, Leisure Travel, Customer Service, Tour Operators, Cruises
Education
Baruch College, City University of New York (CUNY) 1975 — 1977
Expeditors International May 2011 - Present
ABC Fine Wine & Spirits February 2010 - May 2010
AAA Auto Club South November 2009 - February 2010
Guardian Group, Inc. May 2008 - August 2008
AAA Texas June 2006 - March 2008
Skills
Customer Service, Computer Maintenance, Windows, Microsoft Office, Insurance, Claim, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Account Management, Access, Data Entry, Logistics, Import/Export Operations, High Throughput..., Computer Hardware, Networking
Education
Tarrant County College 2012 — 2015
AS, Computer Science
College of Central Florida 2009 — 2010
AS, Computer Science
Trinity Valley Community College 2009 — 2010
Associate of Science (AS), Computer Science
Fossil Ridge High School 2001 — 2005
High School Diploma
Olympusat March 2012 - Present
AAA Auto Club South January 2011 - August 2011
Nextstep Marketing Inc. December 2003 - July 2009
WPBF TV-25 February 2001 - May 2004
WLNY TV55 July 1994 - November 2000
Skills
Social Media, Event Planning, Facebook, Creative Writing, Twitter, eBay, Wordpress
Education
Adelphi University 1984 — 1985
Master of Arts, Elementary Education
State University of New York College at Oneonta 1980 — 1984
Bachelor of Science, Elementary Education
Uniondale HS
AAA Auto Club South December 2004 - September 2009
self employment February 2002 - June 2009
Lowry Park Zoo July 1997 - December 2004
Education
Ball State University - College of Business 1987 — 1992
Bachelor's of Science, Finance
Parker Aerospace February 2015 - Present
HD Supply November 2014 - January 2015
Ingram Micro April 2013 - November 2014
Inland Empire Utilities Agency July 2012 - April 2013
Orange County Transportation Authority June 2012 - April 2013
The Hub Group June 2011 - September 2011
Fox Entertainment Group September 2009 - February 2010
AAA Auto Club South May 2007 - January 2008
Skills
Data Analysis, Accounting, Procurement, PowerPoint, Purchasing, Contract Management, Financial Analysis, Microsoft Excel, Analysis, Negotiation, Forecasting, Process Improvement, SAP, Access, Supply Chain Management, Vendor Management, Leadership, Cross-functional Team..., Management, Program Management, Product Management, Team Leadership, Account Management, Training, Project Management, Strategic Partnerships, Supply Chain, Team Building, Microsoft Word, Inventory Management, Strategy, Operations Management, Materials Management, Business Strategy, Business Process..., Change Management, Contract Negotiation
Education
University of La Verne 2011 — 2014
Master of Business Administration (M.B.A.), Supply Chain Management & Management and Leadership, 3.8
California State Polytechnic University-Pomona 2004 — 2010
B.S., Business Admin: Finance, Real Estate, & Law - Concentration in Business Law & Contract Management
AAA Auto Club South February 1971 - Present
AAA Auto Club South February 1971 - September 2006
Education
Cleveland State University 1959 — 1964
Bachelor of Engineering Science, Physics, Math
AAA Auto Club South August 2014 - Present
Equilibrium Global Entertainment January 2012 - January 2015
4PLAY: Beer Pong Music Festi January 2012 - January 2015
Verizon Wireless November 2010 - August 2014
Mean Doe Green, iNDustrial Works September 2010 - January 2012
Banter Marketing June 2010 - November 2010
Skills
Public Relations, Marketing, Management, Talent Management, Brand Management, Social Media, Account Management, Customer Service, Event Planning, Market Research, Marketing Communications, Online Advertising, Marketing Strategy, Microsoft Office, PowerPoint, Strategy, Sales Management, Sales
Education
National University 2010 — 2011
Master's, Strategic Communication
California State University-Long Beach 2005 — 2010
Bachelor of Arts (B.A.), Journalism
Lutheran Services Florida October 2014 - Present
Ocean's International February 2010 - Present
Raymond James Financial Inc. August 2014 - September 2014
Raymond James Financial Inc. May 2014 - June 2014
California State University Dominquez Hills August 2013 - November 2013
Noble Distribution Systems March 2012 - August 2013
Katy Geissert Torrance Public Library January 2011 - July 2011
ConMed Linvatec November 2009 - July 2010
Smith & Nephew May 2009 - November 2009
AAA Auto Club South February 2007 - January 2009
Skills
Administrative..., Human Resources, Event Planning, Office Management, Management, PowerPoint, Temporary Staffing, Time Management, Customer Service, Microsoft Word, Outlook, Spreadsheets, Job Fairs, Networking, Employee Relations, Newsletters, Microsoft Excel, Microsoft Publisher, Nonprofits, Leadership, Sales, Payroll, Invoicing, QuickBooks, Telephone Skills, Hiring, Travel Arrangements, Expense Reports, Calendars, Data Entry, Office Administration, Accounting, Budgets, Negotiation, Logistics, Recruiting, Microsoft Office, Temporary Placement, Training, Office Equipment, Accounts Receivable, Fax, Accounts Payable, Employee Benefits, Calendaring, Resume Writing, Applicant Tracking..., Organization, Events, Non-profits
Education
Hillsborough Community College Continuing Education 2009 — 2010
Coastline Community College 2001 — 2002
AutoAlert, LLC September 2013 - Present
Legal Helpers April 2012 - July 2012
Americor Financial August 2010 - April 2012
AAA Auto Club South 2008 - 2010
Kyosho Corp Of America 2004 - 2007
Skills
Legal Negotiations, Financial Advisory, Property & Casualty..., Sales Management, International Business..., Distribution Center..., Outside Sales, Mortgage Lending, Underwriting, Call Centers, Negotiation, Sales
Education
University of Arizona 1999 — 1999
International Marketing Program, International Marketing
California State University-Fullerton 1996 — 1999
Bachelor of Arts (B.A.), Business Administration and Management
Cruise Planners - Eighth Wonder Destinations January 2010 - Present
AAA Auto Club South March 2009 - October 2009
AAA Auto Club South May 2008 - February 2009
Cruise World January 2005 - December 2007
Travel Center of Atchison June 1993 - December 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Windows, Research, Outlook, Teaching, HTML, Public Speaking, Budgets, New Business Development, Group Leadership, Trainer, Event Planning, Community Outreach, Leadership, Sales Management, Sales, Account Management, Strategic Planning, Event Management
Education
Benedictine College 2003 — 2004
Executive Master's, Business Administration, Management and Operations
Old Dominion University 1975 — 1977
Bachelor of Arts (B.A.), Political Science and Government
Sophia University 1972 — 1974
Political Science and Government. International Relations
Chofu High School
Our Telecom Solutions 2015 - Present
Kore Medical, LLC February 2014 - Present
AAA Auto Club South April 2011 - January 2013
E&H Integrated Systems March 2009 - April 2010
AT&T January 2000 - January 2009
Education
Auburn University 1989 — 1993
Bachelor, Sports and Recreation Management
Verizon Wireless September 2014 - Present
Verizon Wireless January 2014 - September 2014
The St. Regis Atlanta September 2012 - January 2014
St. Regis, Atlanta March 2009 - September 2012
Westin Savannah Harbor June 2007 - March 2009
Westin Savannah Harbor February 2006 - June 2007
Healthcare Advantage June 2005 - October 2005
Mankuta Gallagher and Associates September 2004 - June 2005
AAA Auto Club South July 2003 - September 2004
AirTran Airways December 1997 - July 2003
Skills
Hotels, Resorts, Tourism, Hospitality, Front Office, Customer Service, Event Planning, Word, PowerPoint, Microsoft Office, Outlook, Excel, Customer Relations, Problem Solving, Hospitality Industry, Supervisory Skills, Teamwork, Administration, Scheduling, Guest Service, Catering, English, Telephone Skills, Auditing, Convention Services, Opening Hotels, Meeting Planning, Guest Recovery, Delphi, Pre-opening experience, Corporate Events, Hotel Booking, Pre-opening, Rooms Division, Property Management..., Micros, Concierge Services, Guest Service Management, Hospitality Management, OnQ, Microsoft Word, Microsoft Excel, MICROS
Education
Strayer University 2015 — 2017
Bachelor of Business Administration (B.B.A.)
Ashford University 2011 — 2014
Florida Memorial College 1984 — 1986
Boyd Anderson High School
AAA Auto Club South July 2004 - Present
The Auto Club Group July 2004 - Present
The Auto Club Group July 2004 - Present
Skills
Customer Service, Insurance, Property & Casualty..., Senior Group Membership..., Sales Presentations, Field Sales, Customer Retention
Education
Barry University 1998 — 1999
Clinical/Medical Social Work
King University, Montclair State University, New Jersey
Associate of Arts and Sciences (A.A.S.), Psycology
Gphomestay June 2013 - Present
Clearwater Marine Aquarium November 2012 - Present
AAA Auto Club South February 2007 - May 2013
Lake Station Schools July 2005 - January 2007
Northshore School District 112 October 2004 - June 2005
Abbott January 2001 - June 2003
Skills
Travel Planning, Customer Service, Leisure Travel, Sales, Microsoft Office, Cruises, Insurance, Travel Management, Customer Satisfaction, Microsoft Excel, Microsoft Word, PowerPoint, Tourism, Event Planning, Call Centers, Public Speaking, Vacation, Outlook, Team Building, Marketing, Teaching, Teamwork
Education
DePaul University 2003 — 2005
Master of Education (M.Ed.), Secondary Education and Teaching
Arizona State University 1995 — 2000
Bachelor of Science (B.S.), Biology/Biological Sciences, General
AAA Auto Club South November 2008 - Present
AAA Auto Club South November 2008 - Present
Skills
Liability, Team Building, Insurance, Health Insurance, Strategic Planning, Umbrella Insurance, Property & Casualty..., Term Life Insurance, Commercial Insurance, Sales, Watercraft, Whole Life, Employee Benefits, Insurance Brokerage, Account Management, Disability Insurance, Small Business, Customer Service, Marketing, Fixed Annuities
Education
Duquesne University 1990 — 1994
Bachelor of Arts (B.A.), Business/Corporate Communications
Android for Kids January 1987 - Present
Cleveland Clinic January 1987 - Present
Android Aalto Community February 1977 - Present
AAA Auto Club South January 1987 - February 1998
Pokemon USA March 1987 - April 1997
Education
Alcorn State University 2010 — 2018
Masters, Science Mechanics
AAA Auto Club South March 2006 - Present
Skills
Property & Casualty..., Casualty, Liability, Insurance, Legal Liability, Commercial Insurance, Claims Management, Claim, Commercial Lines, Umbrella Insurance, Subrogation, Homeowners, Claims Handling
Education
Cortiva Institute-Florida 2004 — 2005
St. Petersburg College
AAA Auto Club South 2007 - Present
Automobile Club of Southern California 2007 - 2012
Orthopedic Specialties 2006 - 2007
Garden Fresh Restaurant Corp. (dba Souplantation & Sweet Tomatoes Restaurants) 2001 - 2006
North Orange County Regional Occupational Program (NOCROP) 1996 - 2001
Kentucky Fried Chicken 1985 - 2001
Delta Dental 1993 - 1996
Skills
Call Centers, Customer Service, Sales, Customer Satisfaction, Insurance, Policy, Integrated Marketing, Homeowners, Casualty, Marketing, Umbrella Insurance, Property & Casualty..., Sales Management, Retail
Education
Cypress College
Associate of Science (A.S.)
One Stop
Family Dollar 2001 - Present
Family Dollar August 1979 - 2001
Family Dollar November 1977 - August 1979
AAA Auto Club South 1975 - 1977
Skills
Management, Industrial Engineering, Process Improvement, Inventory Management, Visio, Inventory Control, Microsoft Office, Supply Chain, Supply Chain Management, Microsoft Excel, Project Management, Operations Management, MS Project, Access, Analysis, Leadership, Continuous Improvement, Program Management, Customer Service, Logistics, Retail, Distribution Center..., Customer Satisfaction, Training, Team Building, Warehousing, Public Speaking, Time Management, Warehouse Management
Education
Pfeiffer University 1998 — 1999
Bachelor of Business Administration (BBA), Business Administration and Management, General
Central Piedmont Community College 1976 — 1982
Associate's degree, Liberal Arts and Sciences/Liberal Studies
North Carolina State University 1973 — 1975
Forest Management/Forest Resources Management
Brevard College 1972 — 1973
Liberal Arts and Sciences/Liberal Studies
South Florida Diagnostic Imaging (SFDI) March 2012 - Present
Diagnostic Professional Imaging November 2008 - Present
Red Bull North America August 2006 - October 2007
Palm Springs General Hospital February 2006 - August 2006
AAA Auto Club South July 2003 - August 2005
Law Offices of Anabel May 2001 - February 2002
Skills
Healthcare, Customer Service, Data Entry, Management, Project Management, Marketing, Hospitals, Project Planning, PowerPoint, Microsoft Word, Microsoft Office, Microsoft Excel
Education
Barry University 2002 — 2008
BS, Nuclear Medicine
Barry University 2001 — 2007
Bachelor of Science (BS), Nuclear Medical Technology/Technologist
AAA Auto Club South October 2012 - Present
Walter Investment Management Corp April 2010 - January 2012
Liberty Mutual Insurance February 2009 - April 2010
Mercury Insurance March 2004 - July 2008
Skills
Insurance, Underwriting, Property
Education
Castleton State College 1991 — 1995
Bachelor of Science, Business Management
Florida State University May 2008 - Present
AAA Auto Club South November 2007 - May 2008
U.S Army September 1983 - September 2007
Education
Morse High School 1981 — 1983
H.S Diploma (Honors), College Prep Courses
Central Texas College
no degree, Applied Science-Automotive
AAA Auto Club South August 2009 - Present
Skills
Employee Benefits, Health Insurance, Insurance, Fixed Annuities, Customer Service, Term Life Insurance, Life Insurance, Disability Insurance, Long-term Care, Medicare, Strategic Financial..., Universal Life, Homeowners
Education
City University of New York-Brooklyn College 1972 — 1976
Bachelor of Arts (B.A.), Theater
AAA Auto Club South November 2006 - Present
Education
Concorde Career Institute-Tampa 2012 — 2012
Pharmacy Technician/Assistant
Atlanta Rocks January 2012 - Present
Classic Collision Inc. September 2014 - April 2015
Wagner, Johnston & Rosenthal, P.C. June 2013 - August 2013
AAA Auto Club South September 2012 - August 2013
River and Trail Outfitters May 2011 - September 2011
Baltimore Trades Guild October 2010 - May 2011
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Word, POS, Event Planning, Editing, Writing, Event Management, Public Relations, Teaching, Strategic Planning, Team Building, Research, Project Design, Public Speaking, Marketing, Networking, Friendly Personality, Enthusiasm to learn
Education
Bryan College 2006 — 2010
Bachelor of Arts (B.A.), Communications, 3.98
Evangelical Christian School 2002 — 2006
AAA Auto Club South October 1997 - Present
Skills
Customer Service, Microsoft Word, Sales, Public Speaking
Education
Brevard Community College 1977 — 1978
Associate of Arts (A.A.)
Lincoln Financial Group January 2008 - Present
Lincoln Financial Group November 2004 - January 2008
State Farm August 2003 - November 2004
Horace Mann March 2003 - August 2003
AAA Auto Club South June 2002 - February 2003
MetLife December 2000 - May 2002
Liberty National Life Insurance Company May 1997 - December 2000
Skills
Insurance ,Sales,..., Proficient in Microsoft..., Underwriting, Insurance, Life Insurance, Term Life Insurance, Reinsurance, Disability Insurance, Health Insurance, General Insurance, Property & Casualty..., Financial Services, Fixed Annuities, Long-term Care, Universal Life
Education
Alabama Agricultural and Mechanical University 1988 — 1992
Bachelor, Sociology/ Criminal Justice
AAA Auto Club South membership repAAA Auto Club2008 - 2014
Skills
Advertising, Marketing, Customer Service, Social Media Marketing, Sales
Education
Hunter College 1977 — 1981
Bachelor's degree, THEATER, 3.98
Assurant Specialty Property February 2014 - Present
AAA Auto Club South January 2001 - July 2013
One Price Clothing June 1999 - December 2000
Skills
Leadership, Marketing Strategy, Team Building, Customer Service, Property & Casualty..., Operations Management, Sales, Recruiting, Leisure Travel, Management, Microsoft Office, Leadership Development, Coaching, Training, Strategic Planning, Insurance, Marketing, Customer Retention, Financial Services, Front Office, Accounting, Cash Management, Events Coordination, Multi Tasking, Community, Logistics
Education
American InterContinental University
Bachelor of Marketing
Baker College of Flint
Associate of Merchandising, Business Administration and Management, General
The Goodyear Tire & Rubber Company January 2013 - Present
AAA Auto Club South August 2010 - April 2012
Keith Pierson Toyota 2012 - 2012
Roberts Buick/Pontiac Inc May 2000 - August 2009
Education
Pinellas Technical Education Center-Clearwater 1992 — 1994
Certificate/Graduate, Automotive Engineering Technology/Technician
Clearwater Christian College 1984 — 1987
Business Administration, Management and Operations
AAA Auto Club South July 2011 - Present
Education
Augsburg College 1994 — 2001
Bachelor's degree, Finance, General
E.V. Roberts May 2014 - Present
R.S. Hughes September 2010 - March 2014
AAA Auto Club South October 2009 - September 2010
Enterprise Rent-A-Car August 2004 - February 2009
Skills
Account Management, Accounts Payable, Accounts Receivable, Administrative..., Team Building, Customer Service, Customer Retention, Data Entry, Staff Development, Efficiency, Effectiveness, Phone Etiquette, Internet, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Pricing, Sales Management, Sales, Selling, Team Leadership, Warehousing, Windows, Windows 7, Hands-on Training, Cross Selling, Proactive self-starter, Personal Development, Marketing
Education
Cal State Fullerton 2001 — 2004
Bachelor of Arts (B.A.), Marketing
AAA Auto Club South May 2004 - Present
Skills
Customer Satisfaction, Sales, Public Relations, Sales Management, Social Media Marketing, New Business Development, Event Management, Public Speaking, PowerPoint, Account Management
Education
WINTER PARK HIGH 1983 — 1986
Caribbean University-Bayamon
Business Administration and Management, General
AAA Auto Club South
Skills
Insurance, General Insurance, Property & Casualty..., Leadership, Customer Satisfaction, Sales Management, Sales, Team Building, Account Management, Management
Education
Central Michigan University 1970 — 1975
BS in Education, Education
Central Michigan University 1970 — 1975
Bachelor's degree, Education
Alsco March 2014 - June 2014
AAA Auto Club South May 2010 - March 2014
United Cerebral Palsy of South Florida November 2009 - March 2010
City of Hialeah February 2009 - November 2009
Education
Broward College 2012 — 2014
Associate's Degree, Emergency Medical Technology/Technician (EMT Paramedic)
Hialeah High School 2001 — 2005
High School