FIS - Fidelity Information Services
Industry: Company
DescriptionFidelity National Information Services Inc., better known by the abbreviation FIS, is an international provider of financial services technology and outsourcing services. Headquartered in Jacksonville, Florida, FIS employs 52,000 people worldwide. Headquarters: Jacksonville, Florida, United States CEO: Gary A. Norcross Number of employees: 53,000 (2017) Subsidiaries: Metavante, Clear2Pay, EFD, ChexSystems,
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FIS - Fidelity Information Services Employees
Capital One August 2014 - Present
FIS - Fidelity Information Services September 2012 - June 2014
Apple Campus Store - University of Alabama Tuscaloosa 2009 - 2012
Skills
Computer Hardware, Windows 7, Windows XP, Technical Support, Software Installation, Troubleshooting, Computer Repair, Printers, Laptops, Operating Systems, Networking, Windows, Wireless Networking, HP, Routers, Computer Maintenance, Antivirus, OS X, Remote Desktop
Education
ITT Technical Institute-Norfolk 2014 — 2016
Associate of Science (A.S.), Network Systems Administration
FIS - Fidelity Information Services February 2014 - Present
Kewaskum School District September 2012 - February 2014
Integrity Technology Services LLC October 2009 - September 2012
Erin School District July 2007 - September 2012
Neosho Jt.3 School District August 2008 - June 2009
Erin School District January 2000 - June 2007
Walgreens 1989 - 1999
Skills
Educational Technology, Curriculum Design, Instructional Technology, Teacher Training, Staff Development, Technology Integration, E-Learning, Classroom Management, Higher Education, Active Directory, Cisco Security, CCNA, Leadership, Google Apps, Group Policy, EMC Storage, Microsoft SCCM, Cisco Wireless, Project Management, ITIL, Budget Process, Educational Leadership, VMware, Curriculum Development, K-12, Instructional Design, Classroom, Distance Learning, Organizational..., SharePoint, Apple Certified, Google Chrome, Linux System..., Joomla, Moodle, HP Server Hardware, Apple Servers, Lightspeed, Backup Exec, Nagios, Palo Alto, Enterasys, Novell Netware, Mitel 3300, Skyward SMS, Change Management, Mobile Technology, Microsoft DNS, DHCP, Subnetting
Education
Cardinal Stritch University
Master's degree, Educational Leadership and Administration, General
University of Wisconsin-Milwaukee
Bachelor of Arts (B.A.), History/Education
University of Wisconsin-Waukesha Co.
Associate of Arts and Sciences (AAS)
Watson Realty Corp. April 2013 - Present
Adkins Electric, Inc. October 2005 - May 2013
Hastings Truck & Equine Trailer Rentals, LLC March 2011 - 2013
FIS - Fidelity Information Services February 2004 - October 2005
Landstar Systems Inc. June 2002 - February 2004
Skills
Accounting, Budgets, General Ledger, Accounts Payable, Accounts Receivable, Payroll, Human Resources, Management, Hyperion Enterprise, Tax, Financial Analysis, Forecasting, Cash Flow, Finance, Financial Statements, Insurance, Financial Accounting, Strategic Financial..., Access, JD Edwards, Process Improvement, Microsoft Excel, Time Management, Real Estate, Small Business, Internal Controls, Fixed Assets, Microsoft Word, Employee Benefits, Cost Accounting, Strategic Planning, Negotiation, Contract Management
Education
University of Florida 2009 — 2011
Bachelor of Science in Business Administration, Management, 3.19 GPA
Watson School of Real Estate
Real Estate Associates License, Real Estate Associate License
Florida Community College at Jacksonville 2000 — 2003
Associates in Arts, Accounting, 3.36 GPA
Check Point Software Technologies December 2013 - Present
Fidelity National Information Services March 2013 - December 2013
SAIC March 2010 - March 2013
Windstream Communications 2007 - 2010
Alltel Wireless July 2006 - July 2007
Alltel Wireless June 2005 - July 2006
FIS - Fidelity Information Services November 2004 - June 2005
Skills
Network Engineering, Network Security, Network Design, Troubleshooting, IP, CISSP, CCNP, Customer Service, Networking, Unified Communications, Cisco Technologies, Security, Data Center, Leadership, Checkpoint, Process Improvement, Telecommunications, Ethernet, Disaster Recovery, Visio, Juniper, MPLS, Switches, Microsoft Office, Fortinet, Checkpoint Security, Juniper Technologies
Education
American InterContinental University 2004 — 2005
Master of Information Technology, Information Security
FIS - Fidelity Information Services April 2015 - Present
McKinstry April 2014 - February 2015
NexRev, Inc. July 2013 - March 2014
United Copper Industries March 2012 - August 2013
United Copper Industries March 2012 - August 2013
AfghanistanMantech August 2011 - March 2012
DYN Corp LOGCAP IV October 2010 - July 2011
Pilot Point Hardware June 2008 - August 2010
PMI / Trails of Sanger March 2007 - May 2008
CMA / Starwood HOA August 2006 - June 2007
Skills
Electricians, Preventive Maintenance, Troubleshooting, Power Generation, Security, Software Installation, Project Planning, Leadership, Hardware, Facilities Management, Management, Construction, Testing, Maintenance & Repair, Software Documentation, Supervisory Skills, Process Scheduler, Military, Procurement, Security Clearance, Test Equipment, Operations Management, Generators, DoD, Team Building, Training, Government, Weapons, Budgets, Team Leadership, Contract Management, Project Management, Microsoft Office, Engineering, Command, Government Contracting, Contract Negotiation, HVAC, Inspection, Military Operations, Logistics, Defense, Plumbing, Integration, Program Management, Process Improvement, Strategic Planning, Microsoft Project, Analysis
Education
El Paso Community College 1994 — 1996
Cincinnatus Savings and Loan November 2013 - Present
Huntington National Bank November 2006 - May 2007
FIS - Fidelity Information Services April 1999 - February 2000
Chase June 1990 - March 1999
Skills
Retail Banking, Collections, Operations Management, Business Analysis, Business Requirements, Software Conversions, Customer Service, Credit, Loan Origination, Credit Analysis, Banking, Mortgage Lending, Consumer Lending, Mortgage Banking, Commercial Lending, Loans, Management
Education
Baldwin Wallace University 1997 — 1998
Project Management
Notre Dame College 1996 — 1997
FIS - Fidelity Information Services January 2015 - Present
St. Petersburg College August 2013 - January 2015
Gulf Coast Processing INC August 2013 - April 2014
Universal Studios January 2013 - August 2013
SpringHill Suites by Marriott August 2012 - November 2012
Old navy October 2007 - January 2011
Skills
Coaching, Customer Service, Event Planning, Logistics, Microsoft Office, PowerPoint, Public Speaking, Sales, Facebook, Social Media, Social Networking, Team Building, Leadership, Time Management, Microsoft Excel, Fundraising, Microsoft Word, Management
Education
Georgia College and State University 2010 — 2012
Bachelor's degree, Kinesiology and Exercise Science
St. Petersburg College 2008 — 2010
Associate of Arts (A.A.), General Studies
FIS - Fidelity Information Services August 2014 - Present
FIS - Fidelity Information Services September 2009 - Present
Metavante Corporation/FIS November 2006 - September 2010
Certegy September 2004 - October 2006
Skills
Fraud, Auditing, Training, Management, General Ledger, Time Management, Business Analysis, Process Improvement, Credit Cards, Credit, Call Center, Financial Services, Project Management, Team Leadership, Leadership
Education
Alverno College 2014 — 2016
Bachelor of Business, Business
Madison Area Technical College 2007 — 2014
Associate of Science (A.S.), Business Administration and Management, General
FIS - Fidelity Information Services June 2002 - Present
Intercept 2001 - 2005
Bankline Midamerica October 1998 - January 2000
Skills
AIX Administration, Red Hat Linux, IBM Tivoli, Unix Operating Systems, IBM UniVerse, Retail Banking
Education
Avila University 1999 — 2002
Bachelor of Business Administration (BBA), Business Administration and Management, General
Longview Community College
Associate of Arts (AA), Business/Commerce, General
FIS - Fidelity Information Services February 2010 - Present
Ohio University June 2007 - August 2013
Skills
Content Strategy, Enterprise Content..., Strategy, Public Speaking, Strategic Partnerships, Public Relations, Social Media, Marketing Communications, Strategic Communications, Marketing, Social Networking, Social Media Marketing, Marketing Strategy, Market Research, Leadership, Management, Event Planning
Education
Franklin University
Master's degree, Marketing and Communications
Ohio University
Bachelor's degree, Organizational Communication, General
FIS - Fidelity Information Services July 2013 - Present
Cairo American College 2007 - 2011
Skills
Teaching, Microsoft Office, Research, Public Speaking, Microsoft Excel, Microsoft Word, Project Management, English, PowerPoint, Management, Customer Service, Teamwork, Social Media, Training, Arabic
Education
Cairo University 2000 — 2006
Bachelor of Arts (B.A.), Library and Information Science
Cairo University 2000 — 2006
Bachelor's degree, Library and Information Science
Network People Inc. April 2013 - Present
FIS - Fidelity Information Services August 2005 - February 2008
First Data Merchant Services February 2004 - July 2005
Toys R Us November 2001 - February 2004
Sun-Sentinel August 2003 - September 2003
Technion Communcation Corporation August 2000 - March 2002
Winn-Dixie January 2000 - August 2000
One Low Price Dry Cleaners January 1999 - June 1999
Skills
Social Media Marketing, Social Networking, Customer Service, Windows, Online Marketing, Social Media, Facebook, Web Design, Web Development, Information Technology, Web Services, Adobe Creative Suite, Microsoft Office, Dreamweaver, Marketing, Networking, Web Content, Joomla, Photoshop, Help Desk Support, Microsoft Certified..., Twitter, Google+, Leadership, Training, Strategic Planning, Public Speaking
Education
St. Petersburg College 2006 — 2014
Associate of Science (A.S.), Website Design and Management
ATI Career Training Center-Fort Lauderdale 2002 — 2003
Occupational Associates Degree, Information Technology
Piper High School 1996 — 2000
High School Diploma
Pauley Contruction INC March 2015 - Present
Choice Hotels LLC August 2014 - January 2015
FIS - Fidelity Information Services October 2013 - July 2014
Mesa Airlines, Inc. January 2012 - November 2013
Skills
Microsoft Office, Project Management, Customer Service, Leadership, Microsoft Excel, Team Leadership, Management, Technical Support, Troubleshooting, Software Documentation, Disaster Recovery, System Administration, Computer Hardware
Education
Cape Cod Community College 2008 — 2010
Cape Cod Regional Technical School
TEAM Enterprises July 2011 - August 2013
Lender Processing Services, Inc. (LPS) February 2010 - January 2013
Lender Processing Services, Inc. (LPS) April 2010 - July 2011
Lender Processing Services, Inc. (LPS) February 2010 - May 2010
FIS - Fidelity Information Services 2010 - 2010
Skills
Media Relations, Marketing Strategy, Marketing Communications, Public Relations, Strategic Communications, Social Media, Corporate Communications, Sales Management, Crisis Communications, Customer Relations, Team Management, Mortgage Banking, Social Media Marketing, Wardrobing, Personal Styling, Press Releases, Leadership, Customer Service, Business Analysis, PowerPoint, Microsoft Excel, Microsoft Office, Data Analysis, Microsoft Word, Outlook
Education
University of North Florida 2010 — 2013
Bachelor of Business Administration (B.B.A.), Specialized Sales, Merchandising and Marketing Operations
Arizona State University 2008 — 2009
Communication, Journalism, and Related Programs
Liberty Mutual Insurance August 2015 - Present
AT&T September 2014 - August 2015
Fidelity National Information Services June 2012 - July 2014
FIS - Fidelity Information Services August 2010 - June 2012
Check-N-Go July 2009 - August 2010
Imagemark September 2006 - June 2009
Skills
SharePoint, Vendor Management, Troubleshooting, Customer Service, Disaster Recovery, SDLC, VMware, Call Centers, Business Analysis, Software Documentation, Process Improvement, Requirements Analysis, Technical Support, Data Center, Servers, Visio, Management, BPO, ITIL
Education
Cardinal Stritch University 2003 — 2006
AS, Business
Salon R August 2014 - Present
Coral Industries, Inc. June 2014 - Present
The Grice Foundation May 2013 - Present
Beautiful Zion AME Zion Church September 2009 - Present
Kashgettas Productions, LLC January 2007 - Present
FIS - Fidelity Information Services January 2014 - July 2014
FIS - Fidelity Information Services October 2013 - January 2014
Thompson Tractor Company June 2005 - February 2010
Buffalo Rock November 2004 - June 2005
Skills
Social Media, Composition, Record Labels, Event Planning, Graphic Design, Film, Music Supervision, Event Management, Social Networking, Audio Engineering, Pro Tools, Songwriting, Music Industry, Music, Entertainment, Music Production, Recording, Studio Recording, Music Management, Creative Writing, Music Publishing, Marketing, Talent Booking, Nonprofits, Live Events, Soundtrack, Audio Post Production, Hip Hop, POP, Social Media Marketing, Facebook, Creative Direction, Concerts, Entertainment Industry, Original Music, Voice Over, Radio Promotions, Film Scoring, Music Consulting, Entrepreneurship, Public Relations, A&R, Mastering, Music Licensing, Rock, Publicity, Songs, Musicians, Tour Management
Education
Alabama Agricultural and Mechanical University 2001 — 2003
N/A, Music Business
Omnitracs August 2014 - Present
Dallas Mavericks November 2002 - Present
Dallas Cowboys July 2008 - December 2010
FIS - Fidelity Information Services August 2000 - June 2010
Skills
Microsoft Word, Microsoft Excel, Windows, C++, C, MATLAB & Simulink, Multisim, MPLAB IDE and MPLAB X, Microsoft Visual Studio, Pspice, PowerWorld Simulator, AutoCAD, PowerPoint, Microsoft Visio, Access, Teamwork, Technical Writing, Visio, Simulations, Visual Studio, Critical Thinking, Leadership, Problem Solving, Electrical Engineering, Matlab, Microsoft Office, Programming, Research
Education
The University of Texas at Arlington 2010 — 2013
Bachelor of Science, Electrical Engineering-BSEE, 3.0
Brookhaven Community College 2002 — 2004
Associate's Degree, General Studies
FIS - Fidelity Information Services April 2014 - Present
H&R Block January 2015 - April 2015
NBG Bank January 2006 - May 2012
NBG Bank October 2002 - December 2005
Skills
Accounting, Financial Reporting, Reconciliation, Financial Analysis, Account Reconciliation, Finance, Fixed Assets, IFRS, Bank Reconciliation, Budgets, US GAAP, General Ledger, Financial Accounting, Financial Statements, Bookkeeping, Payroll, Analysis, Banking, Tax, External Audit, Income Tax, Internal Audit, Invoicing, Corporate Finance, Payments, Internal Controls, Consolidation, Business Planning, Tax Returns, Accounts Payable, Auditing, Managerial Finance, Sarbanes-Oxley Act, Microsoft Office, Teamwork
Education
Ain Shams University 1978 — 1982
Bachelor of commerce, Major Accounting
Ain Shams University 1978 — 1982
Accounting, Accounting
FIS - Fidelity Information Services December 2014 - Present
Fidelity National Information Services December 2012 - Present
Costco Wholesale February 2010 - June 2012
Inventory Albertsons July 2005 - May 2008
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, Research, Teamwork
Education
Nova Southeastern University 2014 — 2015
Master of Business Administration (MBA), Finance, General
Florida State University 2008 — 2012
Bachelor of Science, Finance and Management
FIS - Fidelity Information Services
Skills
SDLC, SQL, Microsoft SQL Server, COBOL, PL/SQL, CICS, Mainframe, Software Development, ASP.NET, Java
Education
Bryant University
Sony Pictures Entertainment February 2015 - May 2015
The Walt Disney Company August 2014 - February 2015
Las Vegas Sands Corp. April 2011 - April 2014
GCS Health Corp 2008 - 2011
Moulton Logistics Management 2007 - 2008
FIS - Fidelity Information Services 2006 - 2007
GCS Health 2002 - 2006
WebZnet Inc. 1991 - 2002
Skills
IT Management, Vendor Management, Business Analysis, Business Intelligence, SDLC, Disaster Recovery, Project Management, Program Management, PMP, E-commerce, Change Management, Visio, ITIL, Strategic Planning, Team Leadership, CIO, Executive Director, CTO, SWOT Analysis..., Chief Technology Officer, Chief Information..., Team Building, Innovation Management, kaizen management, MS Project, Project Portfolio..., Software Project..., Business Process..., PMO, Management, Data Center, CRM, IT Operations, Project Planning, Strategy, Process Improvement, Windows Server, SWOT analysis, Threat, Weaknesses, Kaizen, Leadership, Resource Management, Information Technology, Analysis, IT Strategy, Budgets, Integration, SEO, Team Management
Education
University of Phoenix 2008 — 2010
Master of Business Administration (MBA), 3.72
California State University-Northridge 2000 — 2005
Bachelor of Science, Computer Science
Los Angeles Valley College
FIS - Fidelity Information Services April 2015 - Present
Chestnut Mountain Church February 2008 - April 2015
Horizon Environmental, Inc June 1999 - February 2008
Barrow County Schools August 1994 - June 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Negotiation, Editing, Leadership, Team Building, Management, Community Outreach
Education
The University of Georgia 1990 — 1992
Bachelor of Science in Education, Secondary Mathematics
Emmanuel College 1988 — 1990
General Studies
FIS - Fidelity Information Services March 2014 - October 2014
United States Air Force August 2007 - October 2010
United States Air Force March 2000 - February 2006
Skills
Aerospace, DoD, Information Assurance, Microsoft Excel, Java, Computer Network..., SQL, Communications, Technical Writing, Process Improvement, Leadership, Aircraft, Flights, Maintenance, Troubleshooting
Education
Regis University 2013 — 2014
MS in Information Technology Management (in progress)
Regis University 2013 — 2014
Certificate - Information Assurance (in progress)
University of Maryland University College 2011 — 2012
Bachelor of Science (B.S.), Computer Science
Community College of the Air Force
AAS Aviation Maintenance Technology
Community College of the Air Force
AAS Aviation Operations
FIS - Fidelity Information Services January 2014 - Present
FIS - Fidelity Information Services June 2013 - January 2014
FIS - Fidelity Information Services January 2013 - June 2013
FIS - Fidelity Information Services June 2012 - January 2013
FIS - Fidelity Information Services March 2012 - June 2012
Judge Group, Inc January 2011 - January 2012
San Tan Nursery & Tree Farms, Inc January 2009 - January 2011
Dec-Out, Inc June 2003 - December 2008
Skills
Information Technology, Troubleshooting, Hardware, Technical Support, Active Directory, Networking, Servers, VMware, Microsoft Exchange, Windows XP, VPN, Windows Server, Windows 7, Citrix, System Administration, Operating Systems, Help Desk Support, Laptops, Computer Hardware, Blackberry Enterprise..., Microsoft Technologies, Routers, Software Installation, HP, VMware ESX, Cisco Technologies, Leadership, Team Leadership, Training, Virtualization, Group Policy, Network Administration, Software Documentation, Windows
Education
Chandler/Gilbert Community College 2011 — 2013
Associates of Applied Science, Information Technology
Chandler/Gilbert Community College 2011 — 2013
Assciate of Applied Science, Networking Technology: Cisco
FIS - Fidelity Information Services January 2013 - Present
Guardian Protection Services July 2012 - January 2013
Data Recognition Corporation March 2012 - May 2012
Slippery Rock University 2011 - 2011
Ingram Public Works June 2004 - August 2004
Education
Slippery Rock University of Pennsylvania 2007 — 2011
Bachelor of Science, Mathematics
Community College of Allegheny County 2006 — 2007
Mathematics
FIS - Fidelity Information Services April 2014 - Present
Performance Telecom, Inc September 2009 - April 2014
Custom Cable Industies June 2007 - April 2009
Metro Development Group October 2005 - June 2007
Custom Cable Industries September 2004 - October 2005
Mid Atlantic Business Communications September 2003 - September 2004
USAF 1st Communications Squadron December 1999 - August 2003
USAF 38th Engineering Installation Group October 1996 - December 1999
USAF 65th Communications Group July 1995 - October 1996
USAF 738th Engineering Installation Squadron August 1990 - June 1995
Skills
Cabling, Wireless, Telecommunications, Optical Fiber, Fiber Optics, Data Center, VoIP, Vendor Management, Engineering, Microwave, Telephony, Team Building, Troubleshooting, Ethernet, Project Management, CCTV, Access Control, Business Development, Contract Management, Management, Structured Cabling, RF, Program Management, Integration, Operations Management
Education
Community College of the Air Force
Associates, Electronic Systems Technology
FIS - Fidelity Information Services January 2015 - Present
First Security Bank December 2012 - January 2015
First Security Bank November 2011 - December 2012
Walgreens June 2009 - November 2011
Searcy Parks & Recreation June 2000 - July 2007
Skills
Inventory Management, Teamwork, Customer Service, Interpersonal Skills, Analytical Skills, Management, Conflict Resolution, General Ledger, Positive Work..., Personal Banking, Account Reconciliation, IBM AS/400, SIMS, Sales, Time Management
Education
Harding University 2007 — 2008
Bachelor of Arts (BA), General Studies: Behavioral & Social Sciences and Business
University of Arkansas at Fayetteville 2005 — 2006
Kinesiology and Exercise Science
FitGapp November 2014 - Present
Milwaukee Center For Independence October 2014 - Present
KP Wanasek LLC January 2010 - June 2015
Assurant Health July 2012 - October 2014
FIS - Fidelity Information Services September 2010 - July 2012
M&I Institutional Trust Services August 2007 - September 2010
Skills
Forecasting, Financial Analysis, Investments, Leadership, Strategy, Management, Analysis, Budgets, Project Management, Finance, Team Building, Auditing, Time Management, Account Reconciliation, Team Management, Teamwork, Public Speaking, Business Analysis, Microsoft Excel, Process Improvement
Education
Concordia University-Wisconsin 2009 — 2011
Masters of Finance, Finance
University of the Pacific 2003 — 2007
Bachelor’s Degree, Finance
LogistiCare April 2015 - Present
Keller Williams Realty, Inc. February 2015 - Present
Critical Alert Systems August 2004 - October 2014
J.P. Morgan Chase June 2003 - July 2004
FIS - Fidelity Information Services October 2000 - June 2003
GE Transportation July 1999 - September 2000
CSX Transportation Intermodal January 1998 - June 1999
Skills
Leadership, Software Development, Integration, Agile Methodologies, Technical Leadership, Team Leadership, Team Building, Project Management, C#, Management, Product Management, Product Development, Customer Engagement, Software Engineering, Software Design Patterns, C++, Perl, SQL, Lean Software..., Cross-functional Team..., Regulatory Submissions, Regulatory Requirements, Regular Expressions, UL, UL 1069, HL7, Waterfall, Sales Presentations, Microsoft SQL Server, Business Process..., Hardware Engineering, Visual Basic, jQuery, RAD, Extreme Programming, Sales Process..., Software Architectural..., Technical Writing, Healthcare Information..., Localization, I18n, XML, Real Estate, Real Estate Transactions, Commercial Real Estate, Real Estate Marketing
Education
University of North Florida 1997 — 1999
Bachelor of Science (B.S.), Computer and Information Sciences, General
Florida Community College at Jacksonville 1994 — 1997
Associate of Science (A.S.), General Studies
Aspirent Consulting LLC November 2014 - Present
Daugherty Business Solutions September 2013 - October 2014
FIS - Fidelity Information Services October 2008 - September 2013
FIS - Fidelity Information Services December 2004 - September 2008
Alltel Information Services January 1998 - November 2004
Skills
Business Analysis, SDLC, IT Strategy, Vendor Management, Business Strategy, Integration, Agile Methodologies, Software Development, Requirements Gathering, Software Project..., Requirements Analysis, Business Requirements, Project Management, Process Improvement, CRM, Outsourcing, Product Development, Mobile Product..., Software Product..., Software Engineering..., SOA Governance, Business Intelligence, ITIL, Financial Systems, Banking Solutions, CMMI, Product Innovation, Program Management, PMO, PMP, Leadership, Team Leadership, Service Delivery, Project Portfolio..., Enterprise Architecture, Business Process..., IT Management, Strategy, IT Service Management, Management, ERP, Business Process, Enterprise Software, Project Planning
Education
Georgia State University - J. Mack Robinson College of Business 1996 — 1998
Bachelor of Business Administration (BBA), Computer Information Systems
Bogazici University 1993 — 1996
Business Administration and Management, General
One Call Care Management February 2015 - Present
Family Foundations of Northeast Florida 1994 - Present
New Management Services, LLC October 2013 - January 2015
New Management Services, LLC January 2005 - October 2013
FIS - Fidelity Information Services March 2002 - August 2004
CitiStreet 2000 - 2002
Blue Cross Blue Shield of Florida 1990 - 2000
Laventhol & Horwath 1987 - 1990
Skills
Contract Negotiation, Vendor Relations, Contract Management, Financial Management, Change Leadership, Operational Risk..., Contract Compliance, Vendor Management, Operations Management, Employee Development, Budget Development, Program Management, IT Operations, IT Management, Risk Management, Change Management, Project Management, Managerial Finance, Team Building, Management, Budgets, PMO, Governance, Cross-functional Team..., Leadership, Outsourcing, Training, Strategic Planning, Process Improvement, Strategy, Information Technology
Education
University of Tennessee-Knoxville - College of Business Administration
BS, Finance
Capitol Federal Savings Bank September 2010 - Present
Self Employeed April 1997 - Present
FIS - Fidelity Information Services 2009 - 2010
Harris Savings Bank October 1989 - April 1997
United States Air Force April 1969 - April 1973
Skills
Unisys Clearpath, Unisys Cobol programmer, Unisys DMSII programmer
Education
Harrisburg Area Community College 1967 — 1969
Associate of Science, Accounting
EverBank May 2015 - Present
University of Phoenix February 2015 - Present
EverBank June 2013 - Present
EverBank July 2011 - May 2013
EverBank May 2010 - July 2011
CEVA Logistics November 2007 - December 2009
FIS - Fidelity Information Services November 2006 - November 2007
Amtech Computer Services April 2006 - November 2006
Merrill Lynch September 2002 - March 2006
Skills
SOA, Application Architecture, TFS, WCF, SOAP, ASP.NET, .NET, C#, XML, Agile Methodologies, OOP, T-SQL, Web Applications, Visual Basic, Enterprise Architecture, Web Services, Architecture, Microsoft SQL Server, Integration, ASP, SDLC, REST, Database Design, LINQ, SSRS, Architectures, ASP.NET MVC, IIS, Design Patterns, ADO.NET, SSIS, Visual Studio, Oracle, Software Development, Scrum
Education
Florida Institute of Technology 2009 — 2012
Master of Science (MS), Computer Information Systems
University of Colorado Boulder 1994 — 1996
B.S. in Business Administration, Information Systems
FIS - Fidelity Information Services May 2015 - Present
FIS-Capco January 2014 - April 2015
Gartland and Mellina Group May 2013 - December 2013
Federal Reserve Bank of New York June 2012 - February 2013
GE Asset Management September 2011 - June 2012
Morgan Stanley Smith Barney July 2007 - August 2011
BNY Mellon - Dreyfus May 2006 - July 2007
Skills
Fixed Income, Bloomberg, Equities, Series 7, Portfolio Management, Investments, Mutual Funds, Asset Allocation, Hedge Funds, Alternative Investments, Series 63, Financial Modeling, Securities, Asset Managment, Derivatives, Capital Markets, Trading, Financial Analysis, Financial Markets, Valuation, Banking, Trading Systems, Asset Management
Education
Pace University - Lubin School of Business 2009 — 2010
Master of Science (MS), Finance, General
Hunter College 2001 — 2005
Bachelor of Arts (BA), Economics
FIS - Fidelity Information Services December 2014 - Present
Terminix July 2013 - December 2014
ResCare Workforce Services March 2012 - December 2012
Rescare Workforce Services October 2009 - March 2012
River Valley Resources March 2002 - November 2009
Skills
Public Speaking, Customer Service, Case Management
Education
Hair Fashions By Kaye Beauty College-Indianapolis
Cosmetology, Barber/Styling, and Nail Instructor
FIS - Fidelity Information Services January 2014 - July 2014
Publix August 2009 - March 2014
Cub Foods August 2003 - July 2009
Creative Publishing international January 2009 - March 2009
Carmike Cinemas February 2002 - August 2003
Skills
InDesign, Dreamweaver, Flash, Illustrator, Web Design, Graphic Design, Layout, Typography, Photoshop, CSS, Posters, Art, Magazines
Education
Art Institute International Minnesota 2006 — 2009
Bachelor of Science (BS), Graphic Design
Anoka Ramsey Community College 2004 — 2006
none, general ed
FIS - Fidelity Information Services September 2014 - Present
Skills
Event Planning, Copywriting, Market Research, Graphic Design, Community Outreach, Brand Development, Collateral Materials..., Collateral Material..., Content Managed Websites, Public Relations, Publications, Newsletters, Logo Design, Social Media, Marketing, PowerPoint, Public Speaking, Research, Fundraising, Strategic Planning, Social Networking, Trade Shows, Social Media Marketing, Marketing Communications, Web Design, Press Releases, Blogging, Event Management, Marketing Strategy, Email Marketing, Media Relations, Editing, Corporate Communications, Facebook, Advertising, Online Marketing, Integrated Marketing, Internal Communications, Publicity, Direct Marketing, Brand Management, Media Planning, Adobe Creative Suite, Photoshop, Higher Education, Speech Writing, WordPress, Creative Direction, InDesign, Production Planning
Education
Eastern Michigan University 2011 — 2013
Masters of Science, Integrated Marketing Communications
University of Florida 2000 — 2003
Bachelor of Science, Public Relations
Content Galaxy August 2008 - Present
Base One International March 1993 - August 2014
Dealertrack Technologies July 2009 - March 2012
New York Software Industry Association 2003 - 2009
eLearners.com December 2007 - July 2008
FIS - Fidelity Information Services May 2007 - January 2008
EDIMS, LLC June 2006 - June 2007
MLU Services January 2006 - January 2007
Datran Media May 2005 - October 2006
Send Word Now May 2005 - February 2006
Skills
SaaS, Scalability, Web Applications, Databases, Application Development, Information Architecture, Distributed Systems, Software Development, Computer Security, Consulting, Enterprise Architecture, Digital Strategy, Digital Media, Strategic Technology..., Negotiation, Intellectual Property, Microsoft SQL Server, Start-ups, Security, E-commerce, Program Management, Visual Studio, Cloud Computing, Web Services, Agile Methodologies, Strategy, Mobile Applications, Enterprise Software, Integration, Programming, Software Engineering, Software Project..., .NET, XML, C#, Mobile Devices, Unix, Web Development, MySQL, Big Data, Architectures, Database Design, Architecture
Education
Columbia University in the City of New York 1971 — 1975
Bachelor of Arts (BA), Computer Science
William C. C. Chen School of Tai Chi Chuan
MarketShare February 2008 - Present
Jivox September 2007 - January 2008
Cognos May 2006 - August 2007
3PAR February 2005 - May 2006
Sybase February 2000 - January 2005
FIS - Fidelity Information Services August 1997 - January 2000
Skills
Distributed Systems, Software Development, SaaS, Databases, Enterprise Software, Cloud Computing, Scalability, Analytics, Java, High Availability, Technical Leadership, REST, Business Intelligence, Database Internals, Unix, Agile Methodologies, Data Mining, Integration, SOA, Linux, Big Data, Algorithms, Product Development, Solaris, Amazon Web Services..., Performance Tuning, Data Warehousing, Shell Scripting, Database Design, Web Applications, Streaming Databases, Early-stage Startups, Start-ups, Hadoop, System Architecture
Education
Indian Institute of Science 1993 — 1997
ME (Int), Computer Science
LSU Health Sciences Center May 2014 - Present
BHP Billiton May 2011 - May 2014
General Dynamics Information Technology May 2010 - May 2011
TYBRIN Corporation May 2008 - May 2010
FIS - Fidelity Information Services July 2002 - April 2008
United States Navy July 1992 - July 2001
Skills
Hardware, Planning, Customer Service, Active Directory, Software Installation, Project Planning, Security, System Administration, ITIL, Troubleshooting, Servers, Network Security, Computer Hardware, Disaster Recovery, VMware, IT Management, Windows, Software Documentation, Windows Server, Project Management, Virtualization, VMware ESX, Data Center, Citrix, System Deployment, Integration, IT Service Management, Computer Security, Server Architecture, Information Security, CISSP, Storage Area Networks, Vendor Management, Information Assurance, CompTIA, DHCP, Information Technology, Program Management, Testing, Network Administration, Operating Systems, SharePoint, Cisco Technologies
Education
Capella University 2013 — 2014
Master's degree, Computer and Information Systems Security/Information Assurance, 3.7
John Brown University 2006 — 2008
Bachelors, Science (Business Information Systems), 3.4
Florida State College at Jacksonville 2002 — 2004
Associate, Arts
FIS - Fidelity Information Services July 2012 - Present
FIS - Fidelity Information Services August 2010 - Present
Tushaus Computer Services May 2007 - June 2010
Tushaus Computer Services July 1993 - July 2007
Metavante January 1988 - July 1993
Skills
Process Improvement, Disaster Recovery, Vendor Management, Business Intelligence, Business Analysis, Data Center, Software Development, Training, Cloud Computing, Human Resources, Troubleshooting, Project Management, Program Management, Change Management, IT Service Management, Management, Integration, Team Leadership, SaaS, Managed Services, PMP, IT Management, SDLC, Software Project..., IT Strategy
Education
Carroll University 1983 — 1987
Bachelor of Science, Computer Science and Business Administration
Self-Employed Real Estate Broker January 2004 - Present
Hewlett-Packard January 2011 - July 2013
FIS - Fidelity Information Services May 1996 - November 2003
Skills
Real Estate, Selling, Relocation, Negotiation, Sellers, Property, First Time Home Buyers, Performance Coaching, Employee Training, Cross-functional Team..., Team Building, Getting the Best Out Of..., Self Management, Creation Of Training..., Marketing Strategy, Process Enhancement, Technical Training, Solution-Oriented..., Business Analysis, Customer Relations..., Programming, Video Production, Microsoft Office, IMPACT 360 Workforce..., CompTIA A+ Certification, Management, Sales, Marketing, Experienced Trainer, Coaching, Technical Support, Project Management, CRM, Team Management, Training, Networking, Call Centers, Performance Management, Recruiting, Strategic Planning, Time Management, Business Coaching, Leadership, Program Management, Team Leadership, Customer Service, Troubleshooting, Vendor Management, Software Documentation, Process Improvement
Education
Jack Welch Management Institute 2013 — 2015
Master of Business Administration (M.B.A.), Executive MBA, 4.0 GPA
Ouachita Baptist University 1992 — 1996
Bachelor of Arts (B.A.), Computer Science with Minor in Economics
FIS - Fidelity Information Services May 2013 - Present
Infosys May 2007 - May 2013
IDBI Bank April 2006 - June 2006
Skills
Payments, ACH, NACHA, Fedwire, EMV, Credit Cards, Payment Card Processing, SWIFT payments, Business Analysis, SWIFT messaging, Risk Management, Securitization, Smart Cards, ISO20022, Tokenization, Mobile Payments, Chip & PIN, Anti Money Laundering, Electronic Payments, Cryptography, Process Flow, Virtual Currency, Card issuance, Accounting, Gap Analysis, Contactless Payments, Fraud, Compliance, Cash Management, Financial Services, Analysis, CHIPS, STP, ISO 8583, Liquidity Management, Test Cases, Manual Testing, Test Strategy, Use Case, Functional..., Product Requirements, Data Mapping, Project Management, Stakeholder Management, Business Process..., Clearing Houses, Dodd-Frank, CCD, Requirements Analysis, User Acceptance Testing
Education
Nirma University, Ahmedabad, Gujarat, India
Master of Business Administration (M.B.A.), Finance and IT
FIS - Fidelity Information Services February 2011 - Present
Fiserv Lending Solutions August 2005 - February 2011
Bank of America July 1981 - August 2009
Skills
Mortgage Lending, Commercial Real Estate, Commercial Lending, Payroll, Human Resources, Loans, Loan Origination, Portfolio Management, Risk Management, Customer Service, Financial Services, Banking, Call Centers, Process Improvement, Sales, Software Documentation, Vendor Management, Management, Team Building
Education
Daytona College
Xerox December 2011 - Present
FIS - Fidelity Information Services August 2003 - October 2011
EDS April 1989 - August 2003
Skills
COBOL, Easytrieve, TSO, Requirements Gathering, Project Coordination, Control-M, SharePoint, Golden6, SQL*Plus, Visio, WinSCP, JCL, CICS, VSAM, Fileaid, Expeditor, Endevor, CA-7, DB2, ISPF, SPUFI, VPN, Microsoft Office, MS Project, Hummingbird, SDLC, Lotus Notes
Education
Clemson University 1984 — 1988
B.S., Computer Science
Black Knight Financial Services, Inc. January 2014 - Present
Lender Processing Services, Inc. (LPS) July 2011 - Present
MDI November 2010 - August 2011
Lender Processing Services, Inc. (LPS) 2008 - 2010
Nelnet 2007 - 2008
Matlen Silver 2001 - 2008
FIS - Fidelity Information Services 2005 - 2006
Chase 2001 - 2005
Skills
Microsoft SQL Server, ETL, Data Warehousing, SQL, SSIS, Database Design, Databases, C#, T-SQL, SDLC, Database Administration, .NET, SSRS, Business Intelligence, Performance Tuning, Crystal Reports, Data Modeling
Education
Centro Universitário de Maringá 1995 — 1996
Specialization in Analysis Systems, Systems Analysis
VMware June 2012 - Present
ASTD Suncoast Chapter January 2010 - December 2013
FIS - Fidelity Information Services July 2011 - June 2012
PricewaterhouseCoopers July 2009 - October 2010
ADP October 2007 - May 2009
ADP August 2005 - October 2007
ADP May 2000 - August 2005
ADP July 1998 - May 2000
Sallie Mae July 1996 - July 1998
Paradise Found Resorts / Hilton Inc. May 1994 - July 1998
Skills
Talent Management, Performance Management, Human Resources, Workforce Planning, Team Building, Customer Service, Strategic Planning, Workshop Facilitation, Leadership Development, Blended Learning, Employee Relations, Leadership, Performance Improvement, Employee Benefits, Negotiation, E-Learning, Process Improvement, Management, Change Management, Event Management, Coaching, Sales, Employee Training, Recruiting, Training Delivery, Interviews, Analysis, Talent Acquisition, Program Management, Six Sigma, Strategy, Onboarding, Training, Organizational..., Organizational..., Succession Planning, Staff Development, Employee Engagement, Business Process, Organizational Design, Policy, Vendor Management, Instructional Design, Payroll, Personnel Management, Project Management, Call Centers, Executive Coaching, Time Management, HRIS
Education
Capella University 2011 — 2014
Bachelor's Degree, Human Resources Management, Summa Cum Laude
Devry University 2008 — 2011
Associate of Science (AS), Web Graphic Design and Multi Media Management
FIS - Fidelity Information Services May 2006 - Present
Nuvell Financial Services January 2001 - November 2005
United States Air Force April 1996 - April 2000
Skills
Telecommunications, Avaya, IVR, Call Centers, Call Center, VoIP, Enterprise Software, CTI, Troubleshooting, Vendor Management, LAN-WAN, Telephony, ISDN, SIP, Visio, Software Documentation, Disaster Recovery, ACD, Testing, Java, MySQL, IT Project & Program..., Team-oriented, Leadership, Strategic Intelligence, Committed to Customer..., NICE Call Recording, Networking, Network Administration, Voice Mail, Routing, Data Center, Avaya Technologies
Education
Colorado Technical University 2010 — 2012
Bachelor of Science Information Technology, Network Admistration, 3.88
Louisiana Tech University 1998 — 2000
N/A, Undergraduate Studies
Community College of the USAF 1996 — 2000
Associates, Aeronautical Sciences
Mandarin High School 1991 — 1995
FIS - Fidelity Information Services September 2010 - Present
Alltel / Windstream July 2000 - July 2008
Alltel Information Services/Systematics September 1988 - July 2000
Education
University of Arkansas at Little Rock 1979 — 1981
BS - Computer Science, Computer Science, Mathematics, Finance
Hendrix College 1978 — 1978
Mathematics
EY March 2014 - August 2015
FIS - Fidelity Information Services May 2013 - November 2013
Recall May 2012 - January 2013
NCR Corporation April 2010 - April 2012
Primerica January 2006 - 2009
Moorecroft Systems Alpharetta, GA September 2005 - November 2005
UPS Supply Chain Solutions March 2005 - August 2005
Centers for Disease Control and Prevention / QSS Inc./ Lockheed Martin Information Systems April 2004 - March 2005
Technical Support Consultant (Various Contracts) September 2002 - April 2004
Lockheed Martin November 2001 - September 2002
Skills
Microsoft Windows, Active Directory, Servers, DNS, Virtualization, XP, Windows 7, Endpoint Security, Troubleshooting, Windows XP, Project Management, Symantec Endpoint..., PGP, Security
Education
Georgia Military College 1992 — 1994
N/A, History/Communications
Augusta State University 1990 — 1992
N/A, History/Communications
University at Albany, SUNY 1989 — 1990
N/A, History/Communications
SANS
Integral Acupuncture Health, LLC September 2013 - Present
Brooklyn Community Acupuncture and Wellness July 2013 - Present
FIS - Fidelity Information Services December 2005 - Present
Education
Atlantic Institute of Oriental Medicine 2015 — 2017
DAOM, Acupuncture and Oriental Medicine
Atlantic Institute of Oriental Medicine 2006 — 2012
Masters Oriental Medicine; B.S. in Health Sciences, Health Sciences, Oriental Medicine, Acupuncture, Herbology, Shiatsu
Oregon College of Oriental Medicine 2009 — 2011
Transfer, Acupuncture and Oriental Medicine
Portland State University - School of Business 2002 — 2006
B.S., Information Systems
Target May 2015 - Present
FIS - Fidelity Information Services April 2015 - May 2015
FIS August 2014 - April 2015
FIS July 2012 - August 2014
FIS April 2010 - July 2012
FIS May 2009 - April 2010
FIS April 2006 - October 2009
Skills
Security, Management, Infrastructure, IT Service Management, Firewalls, Leadership, Project Management, Process Improvement, PCI DSS, ISO 27001, Data Center, Financial Risk, Integration, Disaster Recovery, Risk Management, Vendor Management
Education
Cardinal Stritch University 2008 — 2010
Master of Science (M.S.), Business Administration and Management, General
Bryant & Stratton College - Milwaukee 2003 — 2006
Bachelor's degree, Business Administration and Management, General
University of Wisconsin-Washington County 2001 — 2002
Associate's degree, Business Administration and Management, General
INVISION Inc. April 2014 - Present
WorldPay October 2013 - January 2014
CNN January 2013 - March 2013
AutoTrader.com February 2012 - January 2013
Fiserv February 2006 - February 2010
FIS - Fidelity Information Services 2001 - 2002
Skills
Testing, Databases, Test Planning, SDLC, Test Automation, Regression Testing, QTP, User Acceptance Testing, Quality Assurance, Defect Tracking, System Testing, Requirements Analysis, Test Management, Performance Testing, Waterfall, LoadRunner, Scrum, Requirements Gathering, Software Project..., Business Requirements
Education
Hampton University 1974 — 1978
FIS Global September 2011 - Present
FIS - Fidelity Information Services September 2011 - Present
Bank of America November 1988 - February 2011
Bank of America November 1988 - February 2011
Bank of America January 2003 - January 2011
Bank of America November 1988 - December 2010
Bank of America January 1997 - January 2003
Bank of America January 1995 - January 1997
Bank of America January 1992 - January 1995
C&S Bank/NationsBank Consolidation January 1991 - January 1992
Skills
Process Improvement, Six Sigma, Operations Management, Team Leadership, Budgets, Program Management, Time Management, Training, Leadership, Project Management, Strategic Planning, Banking, Vendor Management, Microsoft Office, Change Management, Coaching, Management, Team Building, Customer Service
Education
Baruch College, City University of New York (CUNY)
CUNY - Baruch College
Queens Borough CC
Associates Degree, Liberal Arts
Century College March 2014 - Present
Merrick, Inc. June 2015 - July 2015
FIS - Fidelity Information Services December 2007 - June 2010
The Wellington Senior Home August 2004 - April 2005
Skills
Special Event, Event Planning, Marketing Management, Diversity & Inclusion
Education
Century College 2011 — 2015
Associate Applied Science Degree (AAS), Marketing Management
FIS January 2015 - Present
Fidelity National Information Services February 2012 - Present
FIS - Fidelity Information Services November 2010 - March 2012
FIS March 2009 - January 2011
Fidelity National Information Services February 2004 - March 2009
Education
Auburn University 1996 — 2000
Finance
FIS - Fidelity Information Services 2005 - Present
FIS - Fidelity Information Services June 2003 - Present
FIS - Fidelity Information Services December 2001 - June 2003
Old Kent Mortgage Company June 2000 - September 2001
National City Mortgage Company June 1998 - June 2000
First of America Bank 1994 - 1998
Prime Bank 1987 - 1994
Skills
Business Analysis, Requirements Gathering, User Acceptance Testing, Visio, Software Documentation, Testing, Project Management, Systems Analysis, Test Planning, MS Project, Functional..., Software Development, Customer Service, Training, Technical Support
Education
Grand Valley State University
Bachelor of Business Administration (BBA), Accounting
Grand Valley State University
FIS - Fidelity Information Services August 2003 - July 2012
Skills
Software Development, Leadership, PMP, Requirements Gathering, Project Management, Financial Services, SQL, MS Project, Process Improvement, IT Management, Vendor Management, Microsoft Office, Program Management, Leadership Development, Software Documentation, SharePoint, Visio, SDLC, Public Speaking, Training, Strategic Planning, Business Analysis, Customer Service
Education
Cardinal Stritch University 1995 — 1997
Master of Business Administration (M.B.A.), Accounting and Finance
Cardinal Stritch University 1987 — 1990
MBA, FINANCE
Osmose Communications Services May 2014 - Present
FIS - Fidelity Information Services March 2014 - May 2014
Skills
Financial Analysis, Financial Accounting, Corporate Finance, Microsoft Office, Capital Budgeting, Investments, Customer Service, Business Planning, Microsoft Excel, Management, Financial Reporting
Education
University of Central Arkansas 2009 — 2013
Bachelor of Business Administration (BBA), Finance, General
Arkansas State University 2010 — 2012
Associate of Science (AS), Business Administration and Management, General
Wounded Warrior Project March 2015 - Present
NorthgateArinso, Inc. June 2010 - February 2015
FIS - Fidelity Information Services 2008 - 2009
Resources Global Professionals & Steven Douglas & Associates 2004 - 2008
Skills
Corporate Financial..., Financial Accounting, Forecasting, Budgeting, SEC Financial Reporting, Financial Reporting, Process Improvement, Internal Controls, Corporate Finance, Business Process..., Finance, Financial Analysis, Management, Accounting, Auditing
Education
Florida State University
Bachelor of Science (BS), Accounting
Infosys July 2015 - Present
Kalabharathi School of Arts September 1998 - Present
Data Inc August 2012 - July 2015
Ariston Tek Inc May 2011 - July 2012
Global TechForce December 2009 - May 2011
FIS - Fidelity Information Services August 2007 - May 2009
Citi March 2006 - July 2007
Macy's June 2005 - February 2006
Skills
Karnatak Music, Datastage Developer, IT Recruiter, DB2, PL/SQL, Unix, Microsoft SQL Server, Unix Shell Scripting, Linux, SQL*Plus, RDBMS, Access, C, Programming, ETL Tools
Education
Andhra University
MA, College of Arts & Commerce
Wesleyan University
MA/Phd (ABD), Ethnomusicology
FIS - Fidelity Information Services April 2014 - Present
Principle Solutions Group January 2014 - April 2014
InComm September 2013 - December 2013
SPI - Software Paradigms International October 2011 - March 2013
Ceridian February 2002 - April 2011
The Bramble Company May 2001 - February 2002
Skills
SDLC, PMP, Visio, MS Project, Quality Assurance, PMO, Project Management, SharePoint, Requirements Gathering, Management, Process Improvement, Project Planning, Microsoft Project, Software Documentation, Business Process..., Microsoft Office, Project Scope..., Requirements Management, Software Project..., Risk Management, Issue Management, Live Meeting, Virtual Teams, Presentations, Process Flow..., Business Analysis, SQL, Databases, Stakeholder Engagement, Stakeholder Management
Education
University of Georgia - Terry College of Business 2000 — 2001
MBA, Marketing
Georgia State University 1989 — 1992
BBA, Information Systems
FIS - Fidelity Information Services January 2014 - January 2015
Skills
SQL, Microsoft SQL Server, Software Development, Requirements Analysis, Business Analysis, Agile Methodologies, XML, SDLC, Java, Project Management
Education
Columbia University in the City of New York 2014 — 2018
Computer Science
Columbia University in the City of New York 2014 — 2018
Master’s Degree, Computer Science
FIS - Fidelity Information Services Telecomm ProfessionalWebster Bank2003 - Present
Fleet Financial 1998 - 2003
CIGNA 1996 - 1998
Shawmut National 1992 - 1996
Subway 1989 - 1992
Society for Savings 1987 - 1992
Heublein Inc 1986 - 1987
Skills
Vendor Management, Banking, IT Strategy, Telecommunications..., Telecommunication..., Telecommunications..., Disaster Recovery for..., SDLC, Business Analysis
Education
Becker College 1983 — 1986
Associate of Science (AS), Allied Health and Medical Assisting Services
Avaya
Definity G2 Admin and Management
AT&T 1989 — 1989
Certification - System 75 V1, 2 and 3, Telecommunications Engineering
NewData Strategies June 2014 - June 2015
PepsiCo - FritoLay June 2014 - June 2015
USMD March 2014 - April 2014
Beacon Hill Staffing Group March 2014 - April 2014
ARGO Data Resource Corporation February 2013 - December 2013
Veredus February 2012 - October 2012
FIS - Fidelity Information Services February 2012 - October 2012
Experis June 2011 - February 2012
MetLife Home Loans June 2011 - February 2012
MMC Group LP January 2011 - May 2011
Education
Oral Roberts University
B. S, Computer Science
Collin County Community College
Information Technology
Eclat Enterprise Executive AssistantEclat EnterpriseMarch 2014 - Present
FIS - Fidelity Information Services July 2011 - October 2012
Cooper Industries November 2003 - January 2009
Skills
Highly detail oriented, Communication Skills, Dependable Team Player, Microsoft Office
Education
Cardinal Stritch University 2014 — 2016
Bachelor's degree, Human Service Business Mgt
Milwaukee Area Technical College 2008 — 2011
Associate's degree, Human Services, General
Baptist Health South Florida August 2015 - Present
Baptist Health South Florida October 2008 - Present
Snap Fitness 24-7 September 2008 - Present
FIS - Fidelity Information Services January 2008 - July 2008
AutoNation August 2005 - January 2008
Office Depot Corporate Headquarters February 2000 - July 2005
Carnival Cruise Lines August 1997 - February 2000
Skills
SSIS, SQL Tuning, Disaster Recovery, T-SQL, Replication, SSRS, ETL, Analysis Services, DTS, Stored Procedures, OLTP, Log Shipping, Maintenance & Repair, Mirroring, Data Architecture, Erwin, Database Security, RMAN, Installations/Upgrades, Backup/Restore, ER Studio, Failover Clustering, Oracle, Data Modeling, Database Design, Database Administration, Servers, Databases, Performance Tuning, Microsoft SQL Server, Data Warehousing, Failover, ER/Studio, Relational Databases, IIS, SharePoint
Education
Florida International University
Doctor of Education (EdD)
Nova Southeastern University
Master of Business Administration (MBA)
Wentworth Institute of Technology
Bachelor of Science (B.S.)
University of Miami
FIS - Fidelity Information Services February 2014 - Present
mFoundry February 2013 - January 2014
mFoundry August 2011 - January 2013
Wellington Energy, Inc. August 2010 - January 2011
CrossCheck, Inc. November 2009 - August 2010
Skills
Mobile Payments, Mobile Banking, Mobile Devices, Mobile Technology, Mobile Applications, Electronic Payments, Product Management, E-commerce, Mobile Commerce, Payments, Strategic Partnerships, Mobile Strategy, Relationship Management, Project Management, SaaS, Salesforce.com, Software Project..., JIRA, iPhone
Education
Sonoma State University 2011 — 2013
Master of Business Administration (MBA), Business Administration and Management, General
California State University-Chico 2006 — 2009
BS, Business Administration - Marketing
California Polytechnic State University-San Luis Obispo 2004 — 2006
Mechanical Engineering
FIS - Fidelity Information Services March 2015 - Present
TransUnion Interactive 2006 - January 2015
CSC July 2004 - June 2006
Zurich North America 1999 - 2004
Waste Management, Inc. May 1990 - November 1998
Skills
Vendor Management, SDLC, PMO, Business Analysis, Visio, Project Management, Process Improvement, Insurance, Selling, Cross-functional Team..., Program Management, Agile Project Management, Photoshop, Dreamweaver, Microsoft Office, Microsoft Project, CSS
Education
Governors State University 1986 — 1988
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Daley College 1981 — 1985
Associate of Arts (A.A.), Liberal Arts
Law Offices of Jake Piasecki October 2013 - Present
Law Offices of Thomas Dietsch March 2013 - Present
Veracode June 2012 - January 2013
JPC, LLC January 2007 - January 2009
FIS - Fidelity Information Services 2006 - 2007
Fidelity National Financial 2001 - 2006
Skills
Information Security, PCI DSS, Information Security..., Penetration Testing, Risk Management, Process Improvement, Application Security, Security, Leadership, Disaster Recovery, Network Security, CISSP, Virtualization
Education
University of Florida 2008 — 2010
MBA
Florida Coastal School of Law 2009 — 2011
Juris Doctorate
University of California, Santa Barbara 1999 — 2001
BA
Zenmonics Inc. 2011 - Present
Zenmonics Inc May 2011 - Present
Reah School of Business Management 2005 - Present
FIS - Fidelity Information Services 2002 - 2011
Skills
Vendor Management, Business Analysis, Outsourcing, Software Project..., SDLC, CRM, Requirements Analysis, Team Management, Program Management, Product Management, Integration
Education
Alphonsa's
Alphonsa's
Gulbarga University
Santander Consumer USA Inc. August 2014 - Present
FIS - Fidelity Information Services March 2014 - June 2014
ADS Financial Services Solutions (ADS) September 1993 - June 2013
Fleet National Bank January 1992 - December 1992
Eaton Vance 1991 - 1991
Bank of Boston 1990 - 1991
Brown University 1987 - 1990
Rhode Island Hospital Trust National Bank 1973 - 1987
Skills
PMP, MS Project, Program Management, Integrations, SDLC, PMBOK, Project Management, Software Project..., Process Improvement, Business Analysis, Change Management, Banking, Vendor Management, Business Requirements, PMLC, JIRA, SharePoint, Microsoft Office, SQL, AtTask, Integration, Requirements Gathering, Financial Services, Business Process..., Project Portfolio..., Analytics, Project Planning, Project Delivery, Business Intelligence, Business Process, Consulting, Risk Management
Education
Rhode Island College 1984 — 1989
Bachelor of Science, Management
Community College of Rhode Island 1980 — 1984
Associates, Business Administration
Classical High School
Circle K Furniture, LLC October 2008 - Present
Florida Association of Regional Health Information Organizations April 2007 - October 2008
FIS - Fidelity Information Services 2004 - 2006
Skills
Business Strategy, Management Consulting, Mergers, Strategic Planning, Business Development, Start-ups, Process Improvement, Program Management, Business Analysis, New Business Development, Financial Services, Team Building, Entrepreneurship, Leadership, Change Management
Education
Florida Atlantic University 1987 — 1989
MS, Computer Engineering
Pepperdine University 1979 — 1981
MA, Management
Northwestern State University 1978 — 1980
BS, Mathematics and Physics
University of Florida 1973 — 1975
BS, Aerospace Engineering
Manatee County Government January 2015 - May 2015
Kelly Services September 2014 - December 2014
FIS - Fidelity Information Services July 2013 - July 2014
Various National IT Consulting firms September 2009 - July 2013
CIBER March 2006 - September 2008
JP Morgan Chase April 2001 - May 2005
Skills
Oracle PL/SQL..., Unix, IBM Mainframe, COBOL, SQL DB2, Software Development, DB2, Visio, Systems Analysis, FTP software, Microsoft Word, Database Administration, Database Design
Education
Villanova University 2003 — 2004
Masters Certificate, Applied Project Management
Chubb Institute for Computer Technology
Computer Programming
Gettysburg College
Bachelor's Degree
FIS - Fidelity Information Services April 2014 - Present
AZ Tech FX October 2010 - Present
Dysart USD July 2005 - March 2014
Deer Valley Unified School District July 1999 - July 2005
Skills
Windows, HTML, Computer Hardware, Troubleshooting, Microsoft Office, Norton Ghost, Windows 7, Windows Server, Dell Computers, Active Directory, Operating Systems, Servers, VMware, Group Policy, System Deployment, Windows XP, Technical Support
Education
Glendale Community College 2002 — 2003
Cisco Occupational Certificate, Cisco Networking
FIS - Fidelity Information Services May 2012 - Present
Ceridian April 2007 - May 2012
X August 2010 - August 2010
Ceridian June 2002 - April 2007
Ceridian March 2001 - May 2002
Wieland Financial Services 1992 - 2000
Skills
Windows, Servers, Networking, Technical Support, Software Documentation, Printers, Security, Incident Management, Data Center, Business Continuity, Troubleshooting, Help Desk Support, Visio, XP, Information Technology, SharePoint, Integration, Vendor Management, ITIL, Call Centers, Active Directory, Network Security, IT Service Management, VMware, Cisco Technologies, Operating Systems, Telecommunications, Access, Service Desk, Disaster Recovery, Virtualization, Microsoft Exchange, System Administration, DHCP, Windows Server, Microsoft Technologies, IT Operations, SDLC, Network Administration, Citrix, Databases, System Deployment, Requirements Analysis, Hardware, Microsoft SQL Server, Firewalls, VPN, Windows XP, Windows 7, IT Management
Education
The University of Georgia 1989 — 1991
Bachelor's degree, Spanish Language and Literature
Gordon College (GA) 1988 — 1989
FIS - Fidelity Information Services August 2001 - Present
Mail 2000/UPS January 2000 - August 2001
TREEV January 1999 - January 2000
Skills
Microsoft SQL Server, XML, Quality Center, SDLC, Testing, Software Quality..., Agile Methodologies, Requirements Analysis, Test Planning, Manual Testing, QTP, SQL, Software Project...
Education
Vladimir State University 1987 — 1992
BS
FIS - Fidelity Information Services September 2008 - Present
Fidelity Information Services February 2003 - May 2008
Alltel Information Services January 1990 - January 2003
Systematics February 1984 - January 1990
Skills
Business Requirements, Requirements Analysis, Business Analysis, IT Strategy, Enterprise Software, Disaster Recovery, SDLC, Vendor Management, Data Center, SaaS, Requirements Gathering, Product Management, Integration, Cross-functional Team..., IT Management, Team Leadership, Visio, Process Improvement, Business Intelligence, Solution Architecture, Business Process, Outsourcing, PMO, Project Management, COBOL, Software Development, Software Project..., Enterprise Architecture, Solution Selling
Education
Central Michigan University
BS
FIS - Fidelity Information Services April 2014 - Present
FIS - Fidelity Information Services August 2006 - March 2014
FIS - Fidelity Information Services December 2003 - July 2006
Winn Dixie Stores, Inc. February 2000 - December 2003
Winn Dixie Stores 2000 - 2003
Skills
PeopleSoft, Sarbanes-Oxley Act, Accounting, Accounts Payable, Finance, Variance Analysis, Process Improvement, Financial Reporting, General Ledger, Financial Analysis, Internal Controls, Business Analysis, Vendor Management
Education
Florida State College at Jacksonville 1989 — 1991
Accounting and Business/Management
FIS - Fidelity Information Services May 2015 - Present
Wixon January 2013 - May 2015
IMCO Technologies November 2006 - November 2012
DTD 2005 - 2006
Patterson 2002 - 2005
US Bancorp 2000 - 2002
James Imaging Systems 1995 - 2000
Bend Industries April 1983 - October 1993
Skills
Encouraging Positive..., Bringing People..., Putting People at Ease, Troubleshooting, Disaster Recovery, Cisco Technologies, Team Building, Project Management, Networking, Strategic Planning, Software Documentation, Windows, Process Improvement, Computer Hardware, Security, Windows Server, Project Planning, Customer Service, Medical Devices, Databases, VMware, Technical Support, Microsoft Exchange, Network Administration, Software Installation, SharePoint, Management, Testing
Education
Keller Graduate School of Management 2010 — 2014
Masters, Network & Communications
Milwaukee Area Technical College 2006 — 2009
Associate, INFO Security
Techskills 2000 — 2006
MSCE, Microsoft
Carthage College 1976 — 1980
Bachelor of Arts, Business Administration
Concordia University-Wisconsin 1976 — 1977
Accounting
High Point 40+
West Bend East High
Troy University August 2005 - Present
FIS - Fidelity Information Services 2002 - Present
Skills
Product Management, Business Analysis, Software Development, Program Management, Banking, Analysis, Management, Leadership, Cross-functional Team..., Strategy, Business Strategy, Project Management, SDLC, Research, Vendor Management, Requirements Analysis, Management Consulting, IT Strategy
Education
Georgia State University - J. Mack Robinson College of Business 1997 — 2005
Doctor of Philosophy (PhD), Managerial & Decision Sciences
Troy University 1984 — 1987
Bachelor of Science (BS), Banking and Financial Support Services
University of Alabama 1980 — 1984
Music, Voice and Piano, Voice and Piano Performance
US Bank May 2006 - Present
FIS - Fidelity Information Services June 2002 - May 2006
Certegy June 1998 - June 2002
CUNA Service Group 1996 - 1998
Skills
Credit, Relationship Management, Sales Management, Sales, Banking, Loans, Mortgage Lending, Commercial Lending, Strategic Planning, Cross Selling, Loan Origination, Customer Service, Payments
Education
Edgewood College
Bachelor's degree, Industrial and Organizational Psychology
Quantum Servicing Corporation July 2015 - Present
FIS - Fidelity Information Services September 2014 - February 2015
Tampa Electric Company March 2014 - June 2014
Providence Family Offices December 2013 - December 2013
Boston Finance Group September 2013 - November 2013
Beltram Foodservice Group March 2011 - June 2013
Santana, Byrd & Jaap P.A. January 2010 - October 2010
Concannon, Miller & Co. P.C. September 2006 - October 2008
Macy's August 2004 - August 2006
Countrywide Home Loans February 2002 - May 2003
Skills
Accounting, Account Reconciliation, Payroll, Financial Statements, Journal Entries, Bank Reconciliation, GAAP, Cash Management, Tax Returns, Payroll Taxes, Sales Tax, Preparation, S Corporations, Property Tax, Financial Reporting, Balance Sheet, Internal Controls, State Tax, Credit, Income Statement, Tax Law, Financial Analysis, Sales, General Ledger, Tax Preparation, Microsoft Excel, Payments, US GAAP, Tax, Corporate Tax, Fixed Assets, Income Tax, Financial Accounting, QuickBooks, Credit Analysis, Microsoft Office, Accounts Payable, Tax Accounting, Accounts Receivable, PowerPoint, ProSystem fx Tax, Partnership Taxation, Tax Research, Variance Analysis, Cash Flow Forecasting
Education
Florida State University - College of Business 2004 — 2006
BS, Accounting
Florida State University - College of Business 1997 — 2000
BS, Mulitnational Business
FIS - Fidelity Information Services March 2014 - Present
Euronet Worldwide August 2012 - March 2014
Euronet USA October 2005 - February 2013
Banco BISA S.A. May 2003 - September 2005
Skills
Credit Cards, Debit Cards, Solution Selling, Payment Systems, Banking, Electronic Funds..., Electronic Payments, EMV, Payment Gateways, Payment Card Processing, Acquiring, Payments, Cards, Payment Cards, PCI DSS, Project Management, Business Development, Process Improvement, Solution Architecture, Team Management, CRM, Internet Banking, SQL, Mobile Payments, Transaction Processing, Payment Services, E-payments, Mobile Commerce, Payment Industry
Education
Tecnológico de Monterrey 2002 — 2003
Master, IT Management
Okinawa International Centre (JICA) 1995 — 1996
Diploma, Computer Networks Design
Universidad del Valle (BO) 1990 — 1995
Bachellor, IT Sytems Engineer
FIS - Fidelity Information Services August 2015 - Present
Red Anvil May 2013 - Present
Rexnord April 2012 - May 2013
Skills
Microsoft Exchange, Windows Server, Technical Support, Windows 7, Active Directory, Networking, Operating Systems, Troubleshooting, Citrix, Hardware, VMware Workstation, Firewalls, System Deployment, Software Installation, Postini, Computer Hardware, Windows Server 2008, Red Hat Linux, Linux KVM, Apache, PHP, MySQL, Hyper-V, Servers
Education
Milwaukee Area Technical College 2010 — 2011
Associate, Information Technology
College of DuPage 2004 — 2005
FIS - Fidelity Information Services April 2002 - Present
Metavante December 2000 - April 2002
Nuedge Systems January 2000 - November 2000
Nuedge Systems April 1996 - January 2000
Skills
Testing, Test Planning, Quality Assurance, Regression Testing, Test Cases, Performance Testing, Integration, Integration Testing, Automation, Software Quality..., Scripting, Defect Tracking, Quality Center, Test Strategy, Requirements Analysis, SDLC, System Testing, Test Automation, Test Management, QTP, User Acceptance Testing, Waterfall
Education
Clarkson University 1992 — 1994
MS, Management Systems
State University of New York College at Potsdam 1986 — 1990
BA, Mathematics, Business Economics
FIS - Fidelity Information Services June 2011 - Present
Cognizant Technology Solutions December 2010 - June 2011
Capgemini June 2007 - January 2011
Reliance Communications January 2007 - June 2007
Education
University of Mumbai 2005 — 2005
Atomic Energy Central School 2001 — 2005
B.E, Information Technology
FIS - Fidelity Information Services 2004 - Present
Aurum Technology 2003 - 2004
Cisco 1999 - 2003
Sterling Software 1998 - 1999
Aetna Health Plans 1996 - 1998
Unisys 1982 - 1996
Education
California State University-Sacramento 1981 — 1982
MBA, Business
California State University-Sacramento 1977 — 1980
BA, Business Admin.
Black Knight Financial Services Data & Analytics October 1993 - Present
FIS - Fidelity Information Services September 2000 - July 2008
Alltel March 1998 - September 2000
Alltel Information Services October 1993 - March 1998
Self Employed April 1978 - April 1991
Skills
Business Objects, Technical Reports, Crystal Reports, Crystal Enterprise, Microsoft Excel, Business Intelligence, Business Analysis, SQL, Visio, Disaster Recovery, Databases, Data Warehousing, Requirements Analysis, Microsoft SQL Server, SSRS, Testing, Requirements Gathering, SSIS, Networking, Software Documentation, Business Requirements, Desktop Publishing, Songwriting, Music Production
Education
University of North Florida 1991 — 1993
MIS
Florida State College at Jacksonville 1989 — 1991
MIS
Stephen F. Austin State University 1976 — 1978
Music Peformance
University of Louisiana at Monroe 1974 — 1976
Music
FIS - Fidelity Information Services September 2008 - Present
FIS 2008 - Present
Kohl's Department Stores November 2000 - October 2008
Kohl's Department Stores Corporate Offices 2000 - 2008
Skills
Test Planning, Cross-functional Team..., Testing, Management, Performance Testing, Software Quality..., SDLC, Regression Testing, Performance Tuning, Business Process, Quality Assurance, Quality Center, Requirements Analysis, QTP, Test Automation, Manual Testing, System Testing, Test Management, User Acceptance Testing, LoadRunner
Education
Colorado Technical University 1998 — 1999
C++ Programming, Computer Science
University of Wisconsin-Milwaukee - Lubar School of Business 1981 — 1983
MBA, Business
University of Wisconsin-Madison 1971 — 1975
BA-MDT, Medical Technology
FIS - Fidelity Information Services March 2000 - Present
Inacom Corporation (Previously Vanstar) April 1997 - March 2000
Skills
Business Analysis, Requirements Analysis, SDLC, Software Project..., Requirements Gathering, Process Improvement, Business Intelligence, Vendor Management, Project Management, Management, SQL, Agile Methodologies, Business Requirements, Customer Satisfaction, Customer Relations, Information Technology, Technical Writing, PMP, Banking Software, Integration, Cross-functional Team..., Software Development, User Acceptance Testing, Leadership, Presentation Skills, Time Management, Budget Management, RFP, Product Design, Customer Experience, Team Building, Technical Documentation, Functional..., Defect Tracking, WBS, Work Life Balance, General Ledger, Helping Clients Succeed, Product Management, External Audit, Internal Audit, Quality Auditing, Software Implementation, Project Implementation, Project Planning
Education
East Carolina University 1986 — 1989
Master of Business Administration (MBA), Computer Information Systems
East Carolina University 1982 — 1986
Bachelor of Science (BS), Business and Technical Communications
American Red Cross March 2005 - Present
Boy Scouts of America 1982 - Present
FIS - Fidelity Information Services April 1990 - December 2012
Skills
Banking, Customer Service, Event Planning, Leadership, Nonprofits, Program Development, Program Management, Public Speaking, Team Building, Team Leadership, Training, Microsoft Office, Fundraising, Software Documentation, Business Analysis
Education
Arkansas Tech University 1986 — 1988
MEd, Math/Science
Arkansas Tech University 1971 — 1975
BS, Math
Peapack-Gladstone Bank Private Banking since 1921 February 2015 - Present
FIS - Fidelity Information Services January 2013 - Present
ICS Risk Advisors February 2007 - January 2013
ICS Compliance 2007 - January 2013
FDIC June 1990 - July 2002
Skills
Bank Secrecy Act, OFAC, Banking, Internal Audit, KYC, Internal Controls, Enterprise Risk..., AML, Financial Risk, Risk Assessment, Sarbanes-Oxley Act, Financial Services, Risk Management, Fraud, Operational Risk..., Retail Banking, Compliance
Education
Georgian Court University 1986 — 1990
BS, Accounting
FIS - Fidelity Information Services March 2015 - Present
USAA July 2010 - February 2015
American Express September 2007 - October 2010
AMD September 2003 - September 2007
WellPoint September 2002 - August 2003
Applied Materials June 2000 - September 2002
WaferNet December 1995 - May 2000
Skills
Procurement, Supply Chain Management, Outsourcing, Sourcing, Management, Strategy, Negotiation, Strategic Sourcing, Supply Management, Business Planning, Cross-functional Team..., Global Sourcing, Vendor Management, Spend Analysis, ITIL
Education
Golden Gate University 1995 — 1997
Master of Science, Finance
Arizona State University 1988 — 1993
BA, Purchasing & Logistics Management
GNC Consulting December 2014 - Present
FIS - Fidelity Information Services February 2014 - December 2014
PepsiCo April 2014 - April 2014
Aviva US May 2013 - January 2014
Oracle April 2011 - April 2013
Pierre Foods October 2009 - April 2011
Sara Lee March 2007 - October 2009
Cincinnati Bell March 2000 - March 2007
Chiquita October 1990 - March 2000
Skills
Essbase, Business Intelligence, Hyperion Planning, Hyperion Enterprise, Forecasting, EPM, Oracle, Data Warehousing
Education
Huntingdon College 1981 — 1985
BA
FIS - Fidelity Information Services November 2014 - Present
Fidelity National Information Services January 2010 - November 2014
FIS 2007 - January 2010
Metavante Canada July 2006 - November 2007
Metavante January 2000 - June 2006
Skills
Yoga, Meditation, Qigong, Software Project..., Software Development, IT Management, Solution Architecture, Project Portfolio..., Reiki, Management, Product Management, IT Strategy, Leadership, Vendor Management, Web Services, IT Service Management, Program Management, Mobile Payments, Project Delivery, Outsourcing, Payment Systems, Financial Services, Strategic Planning, Electronic Payments, Strategy, Enterprise Architecture, Business Requirements, Payments, Application Architecture, Team Leadership, Payment Card Processing, Mobile Technology, Enterprise Software, Mobile Applications, Architectures, Integration
Education
Marquette University 1998 — 2000
MBA, Information Technology
Bharathiar University 1992 — 1995
BS, Electronics
FIS - Fidelity Information Services February 2014 - Present
JDA Software Group March 2012 - Present
United Heartland August 2011 - November 2011
CareFusion July 2009 - September 2010
Self Employed January 2006 - October 2008
Quad Tech International October 1999 - December 2005
BaySys Technologies June 1999 - October 1999
Wisconsin Electric May 1998 - September 1998
Skills
Software Development, Java, XML, .NET, C#, Java Enterprise Edition, SQL, Agile Methodologies, Web Services, Microsoft SQL Server, Software Engineering, ASP.NET
Education
Carroll College 2010 — 2013
Master of Software Engineering, Software Engineering
University of Wisconsin – Green Bay, WI 1996 — 1999
Bachelor of Science, Computer Science
Fidelity National Information Services February 2012 - Present
FIS - Fidelity Information Services May 2010 - February 2012
Access General October 2009 - May 2010
BlueLinx Corporation July 2009 - February 2010
Silverton Bank, N.A. April 2008 - July 2009
WellPoint January 2007 - April 2008
Education
Auburn University, College of Business 2002 — 2006
Bachelor of Science in Business Administration, Management Information Systems
Blue Cross and Blue Shield of Nebraska January 2012 - Present
Blue Cross and Blue Shield of Nebraska October 2011 - February 2012
Dell January 2011 - September 2011
Microsoft Inc - MindTree July 2009 - November 2010
MindTree Ltd. October 2004 - October 2010
FIS - Fidelity Information Services 2010 - 2010
Microsoft Inc - MindTree February 2009 - June 2009
Microsoft Inc - AztecSoft October 2007 - January 2009
Microsoft Inc - AztecSoft June 2006 - September 2007
Microsoft Inc - Disha Technologies March 2006 - May 2006
Education
Acharya Nagarjuna Vishwavidhyalayamu 2001 — 2004
Acharya Nagarjuna Vishwavidhyalayamu 2001 — 2004
MASTERS, COMPUTER APPLICATIONS
FIS - Fidelity Information Services June 2015 - Present
Marquette Bank July 2011 - July 2015
Marquette Bank July 2007 - July 2011
Skills
Banking, Microsoft Office, Customer Service, Technical Support, Time Management, Retail Banking, Microsoft Excel, Financial Analysis, Computer Hardware, Microsoft Word, Active Directory, Team Leadership, Hardware, Credit Analysis, Lines Of Credit, Data Entry, Credit Risk, Printers, Outlook, Risk Management, Training, SCCM, Windows 7 Migration, Windows Server Migration, Windows Server, Microsoft SQL Server
Education
University of Illinois at Chicago 2005 — 2007
DeVry University
Bachelor's Degree, Networking & Communications Management
DeVry University-Illinois
Associate of Arts and Sciences (A.A.S.), Computer Systems Networking and Telecommunications
FIS - Fidelity Information Services July 2013 - Present
ProNet Solutions August 2009 - Present
ProNet Solutions August 2007 - October 2009
Skills
Active Directory, Disaster Recovery, Troubleshooting, Citrix, Software Documentation, Technical Support, Customer Service, Servers
Education
Heald College 2001 — 2003
AA, Networking
FIS - Fidelity Information Services March 2015 - Present
BancTec February 2015 - March 2015
BancTec July 2014 - February 2015
Fidelity National Information Services July 2013 - July 2014
BancTec February 2008 - July 2013
BancTec May 2006 - February 2008
GE Capital 1999 - 2006
First Chicago Bank & Trust 1994 - 1995
Skills
Process Improvement, Vendor Management, Business Process..., Six Sigma, Business Analysis, Change Management, Visio, Program Management, Outsourcing, Business Process..., Metrics, Process Flow..., Requirements Analysis, Integration, Training, Leadership, BPO, Business Process, Project Management, Service Delivery, Employee Training, Team Building, Operations Management, CRM, IT Service Management, Risk Management, Team Leadership, Cross-functional Team..., Call Centers, Management, Analysis, Quality Assurance, Business Intelligence, IT Management, Business Requirements, Requirements Gathering, Process Engineering, Access, Workforce Management, Customer Satisfaction, Offshoring, Troubleshooting, Business Transformation
Education
HInsdale South High School 1985 — 1989
College of DuPage
Accounting and Business/Management
FIS - Fidelity Information Services May 2015 - Present
FIS November 2006 - May 2015
Children's Home Society April 2005 - November 2006
Skills
Quality Center, Software Quality..., Test Planning, Requirements Analysis, Testing, Quality Assurance, Test Management, Business Analysis, Integration, SDLC
Education
Barry University 2001 — 2004
Rutgers University-New Brunswick 1996 — 2000
FIS - Fidelity Information Services October 2014 - Present
Xerox - The Document Group March 2010 - August 2014
Lewan & Associates April 2008 - December 2010
Lewan & Associate April 2008 - December 2010
Hewlett-Packard May 2007 - March 2008
Hewlett Packard May 2007 - March 2008
Northrop Grumman Inc March 2003 - May 2007
Alternative Resources Corporation August 1999 - March 2003
CRI Financial system January 1998 - August 1999
CRI June 1997 - January 1998
Skills
HP, Printers, Customer Satisfaction, Servers, Photocopier, Computer Hardware, Hardware, Troubleshooting, Service Delivery, Software Installation, XP, Software Documentation
Education
DeVry Institute of Technology
Associate in Applied Science
Electronic Techician
Northeastern Junior College
Electronics Technology
FIS - Fidelity Information Services Director, Processing ServicesFISJanuary 2007 - April 2011
Skills
Banking, Business Analysis, Financial Services, Integration, Payments, Process Improvement, Relationship Management, Risk Management, SDLC, Vendor Management
Education
Cardinal Stritch University
Bachelor of Business Administration (B.B.A.), Business
Carrington Mortgage Services, Mortgage Lending Division April 2015 - Present
Gladewater National Bank November 2014 - April 2015
FIS - Fidelity Information Services May 2014 - October 2014
Security National Mortgage September 2003 - September 2013
Skills
FHA, USDA, Mortgage Banking, Refinance, Mortgage Lending, Real Estate Economics, Loans, VA loans, FHA financing, Residential Mortgages, Construction Loans, Government Loans, Credit Analysis, Real Estate Financing, HUD, USDA Rural Housing, Home Equity Loans, Closings, Real Estate Transactions, Residential Homes, Single Family Homes, Wholesale Lending, Credit, Mortgage Underwriting
Education
Keiser University-Ft Lauderdale 2014 — 2016
Bachelor of Arts (BA), Accounting and Finance
Florida State College at Jacksonville 2004 — 2006
A.A., Accounting
Pioneering Business Solutions March 2006 - Present
Pearson Learning Solutions May 2012 - August 2015
TapnStash February 2012 - January 2014
Solution Stream March 2012 - July 2013
FIS - Fidelity Information Services October 2010 - March 2012
CY's Eclectic, Inc April 2004 - October 2011
PRG-Shcultz March 2000 - October 2005
Best Consulting and Comsys March 1996 - 2000
EDS Corporation June 1992 - March 1996
Brown Forman September 1987 - September 1988
Skills
Java, Visual C#, Oracle SQL, Data Warehouse..., Microsoft SQL Server, Database Administration, XML, XML Schema Design, Sales, Entrepreneurship, Marketing, Relational Databases, Relational Data Modeling, Project Management, Project Portfolio..., Management, Key Account Management, C#, .NET, Business Intelligence, T-SQL, Visual Studio
Education
Iowa State University 1979 — 1984
Bachelor of Science (BS), Marketing and Psychology, 3.0
University of Louisville 1989 — 1992
Information Technology, 4.0
FIS - Fidelity Information Services December 1990 - June 2010
Skills
Forecasting, Accounts Payable, Microsoft Excel, Financial Statements, Cash Management, Project Management, Accounts Receivable, Budgets, Invoicing, Financial Analysis, Strategic Planning, Process Improvement, Project Planning, Business Strategy, Account Reconciliation, Change Management, Business Analysis
Education
Binghamton University 1978 — 1982
BS, Accounting
Binghamton University - School of Management 1978 — 1982
BS, Accounting
FIS - Fidelity Information Services May 2015 - Present
403 Labs, a division of Sikich LLP September 2013 - May 2015
Rausch, Sturm, Israel, Enerson & Hornik, LLC October 2009 - September 2013
Best Buy 2006 - 2009
Skills
Windows, PowerPoint, Photoshop, Microsoft Office, OS X, Facebook, Social Media, Access, Microsoft Word, Windows Server, Windows 7, Virtualization, VPN, Servers, Information Security, Computer Security, Security, Active Directory, Microsoft Exchange, Network Security, Networking, Computer Hardware
Education
Colorado Technical University-Online 2013 — 2014
Bachelor's of Information Technology, Security
Madison Area Technical College 2009 — 2011
Associate's degree, Computer and Information Systems Security/Information Assurance
FIS - Fidelity Information Services April 2014 - Present
Horizon Environmental, Inc. August 1999 - Present
FIS - Fidelity Information Services April 2012 - April 2014
FIS - Fidelity Information Services March 2011 - April 2012
Geosciences Engineering, Inc January 1998 - February 1999
Kendall & Associates, Inc January 1994 - January 1998
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Outlook, Windows, Budgets, Teaching, Public Speaking, Strategic Planning, Negotiation, Project Management, Process Improvement, Analysis, Time Management, Sales, Account Management, Strategic Partnerships, New Business Development, Program Management, Vendor Management, Team Leadership, Change Management, Team Building, Risk Management, SharePoint, Integration, Requirements Gathering, Requirements Analysis, Project Delivery, Internet Banking, Testing, Microsoft Project
Education
The University of Georgia 1991 — 1993
Bachelor of Science (BS), Environmental Soil Science
Emmanuel College 1988 — 1991
Associate of Arts (AA)
FIS - Fidelity Information Services February 2011 - Present
FIS - Fidelity Information Services March 2008 - February 2011
ManpowerGroup December 2002 - October 2007
ManpowerGroup September 2006 - March 2007
Skills
PMP, Software Project..., SDLC, Requirements Analysis, Business Analysis, PMO, Vendor Management, Project Management, Program Management, Integration, Agile Methodologies, ITIL, Project Portfolio..., MS Project, Requirements Gathering, Visio, IT Strategy, Agile Project Management, Project Delivery, Process Improvement, Scrum
Education
Moraine Park Technical College 2011 — 2013
Web/Multimedia Management and Webmaster, 3.5
Cardinal Stritch University 2005 — 2007
Master of Business Administration (M.B.A.), Business Administration and Management, General, 3.8
Cardinal Stritch University 2001 — 2005
Bachelor's Degree, Business Administration and Management, General, 4.0
FIS - Fidelity Information Services March 2001 - Present
Metavante March 2001 - Present
M&I Bank 2001 - Present
Milwaukee UWEX 4-H 2012 - 2014
FIS 2001 - 2014
Skills
Banking, Customer Service, Time Management, Process Improvement, Microsoft Excel, Microsoft Office, Outlook, Software Documentation, Team Building, Leadership, Training, Visio, PowerPoint, Analysis, System Administration
Education
Cardinal Stritch University 2002 — 2007
Business Management, Certificate in Human Resources
Cathlic Central high school/St Mary's
Cathlic Central high school/St Mary's
Impact Financial Services December 2014 - Present
Peoples Credit Union, Iowa December 2012 - December 2014
JMFA November 2008 - November 2011
FIS - Fidelity Information Services May 2005 - May 2008
Skills
Project Management,..., Management, Analysis, Mortgage Lending, Vendor Management, Project Management, Account Management, Business Analysis, Customer Service, Leadership, Strategic Planning, Banking, Team Building
Education
Iowa State University 1979 — 1982
Bachelor of Science (BS), Agriculture Business
FIS - Fidelity Information Services June 1987 - Present
Metavante January 1999 - October 2009
ADP January 1994 - January 1999
Advantage Systems, Inc June 1987 - January 1994
Bank of Boston 1984 - 1987
Education
Boston College - Carroll School of Management 1983 — 1987
MBA, Marketing
Boston College 1977 — 1981
BS, Mathematics, Chemistry
FIS - Fidelity Information Services
Skills
Vendor Management, Payments, Project Management, Disaster Recovery, Banking, Microsoft SQL Server, SharePoint, Business Analysis, Software Project..., Requirements Gathering, SQL, Management, Requirements Analysis, Software Documentation, Process Improvement, Visio, Databases, Integration, SDLC, ITIL
Education
Arkansas State University
Business Information Systems
FIS - Fidelity Information Services July 2015 - Present
NetSpend September 2014 - April 2015
Apple December 2013 - September 2014
Unicred Mineira January 2013 - August 2013
Center Convention & Plaza Shopping Hotel July 2011 - July 2012
Caixa Economica Federal April 2008 - April 2009
Skills
Portuguese, English, Team Leadership, Microsoft Excel, SAP, PowerPoint, Negotiation, Microsoft Office, Business Planning, Mac OS, tCAM, Visa Risk Managment, Pulse, ACTMIZE, Sales, Customer Service, Banking
Education
Concordia University-Wisconsin 2010 — 2010
Under graduation, Marketing
Concordia University-Wisconsin 2010 — 2010
Under graduation, Accounting
Universidade Federal de Uberlândia 2003 — 2007
Bachelor, Economics
Wingate by Wyndham September 2011 - Present
Floridays Resort 2008 - 2011
FIS - Fidelity Information Services August 2003 - November 2008
Skills
Front Office, Hospitality Industry, Hotels, Hospitality Management, Resorts, Hospitality, Revenue Analysis, Micros, Pre-opening, Property Management..., Food & Beverage, Customer Service, Hotel Management
Education
International Correspondence School 1985 — 1987
Associates Degree, Accounting
Champlain College 1983 — 1985
Associates Degree, Office Management
Hamden High School 1982 — 1983
High School Diploma, Busineness
Elyria Catholic High School 1979 — 1982
Midview High School
FIS - Fidelity Information Services March 2002 - Present
Education
Indiana University - Kelley School of Business 1991 — 1995
Finance
Uncle Sam 2014 - Present
FIS - Fidelity Information Services 2014 - 2015
Quest Diagnostics 2004 - 2013
Quest Diagnostics 2004 - 2013
Shared Medical Systems 1998 - 2000
Penn Medicine (University of Pennsylvania Health System) 1995 - 1998
Shared Medical Systems 1988 - 1995
Skills
Healthcare Information..., Healthcare, SDLC, HL7, HTML 5, MUMPS, Intersystems Cache, Microsoft Office, Java, C++ Language, Ensemble
Education
University of Amsterdam 2000 — 2003
Master's Degree, Computational Science/Computational Physics
Elizabethtown College 1982 — 1987
Bachelor's Degree, Computer Science
FIS - Fidelity Information Services November 2010 - Present
Federal Deposit Insurance Corporation October 2008 - November 2010
Integrated Compliance Solutions September 2003 - September 2007
Education
Elmhurst College
Warner University
West Leyden High School
LexisNexis April 2015 - Present
US Installation Group April 2011 - Present
BrandsMart USA August 2008 - April 2011
Tranzact Information Services March 2007 - August 2008
FIS - Fidelity Information Services January 2006 - March 2007
Palm Beach County School District January 2005 - January 2006
Skills
jQuery, C#, JavaScript, ASP.NET, ASP.NET MVC, WCF, XSL, XML, Entity Framework, ADO.NET, LINQ, .NET, Android Development, Java, CSS, Visual Studio, SQL, HTML, Web Development, AJAX, Microsoft SQL Server, Web Services, Android SDK, Software Development, T-SQL, HTML 5, TFS, WPF, MVC
Education
Florida Atlantic University 2001 — 2004
Bachelor Of Science, Computer Science
FIS - Fidelity Information Services Proof and Control ClerkEDS/HPJune 1976 - June 2010
Skills
Troubleshooting, Management, Process Improvement, Vendor Management, Customer Service, Team Leadership
Education
Essex County College
Hoboken High
FIS - Fidelity Information Services April 2004 - Present
Fidelity National Information Services 2004 - Present
Memento, Inc. April 2004 - April 2012
Conjoin, Inc. February 2000 - January 2002
HCIA 1995 - 2000
Education
University of Rhode Island 1990 — 1997
Master of Science (MS), Computer Science
Brown University 1968 — 1972
A.B., Linguistics
FIS - Fidelity Information Services 2011 - 2012
Skills
Typing, Product Marketing, Clerical Skills, Customer Service, Internet Troubleshooting, Student Counseling
Education
Everest University-Pompano Beach
Criminal Justice, Criminal Investigations
Stillman College
Biology, General
FIS - Fidelity Information Services February 2008 - Present
Schwabe Williamson & Wyatt June 1997 - January 2007
World Computer Exchange 2003 - 2007
Education
The Fielding Institue 1989 — 1991
Master of Arts (M.A.), Human and Organization Development
Antioch University 1980 — 1981
Bachelor of Arts (B.A.), Business Administration and Management, General
FIS - Fidelity Information Services 2006 - 2011
Education
Regency Beauty Institute-Greenfield
Riverside University High School
Robert Storms, PH.D, LLC January 2014 - Present
PNC January 2013 - November 2013
FIS - Fidelity Information Services April 2000 - August 2012
John H. Harland January 1999 - March 2000
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Social Media, Public Speaking, Teamwork, Windows, Time Management
Education
Argosy University Atlanta 2012 — 2014
Master's Degree, Forensic Psychology
Georgia State University 1996 — 1998
Bachelor of Applied Science (B.A.Sc.), Criminal Justice/Police Science
Marco's Pizza (Marco's Franchising, LLC) October 2015 - Present
Amston Supply, Inc. February 2015 - Present
Milwaukee Brewers August 2014 - Present
Self-Employed March 2013 - Present
Marco's Pizza January 2015 - May 2015
Thomson Reuters October 2014 - February 2015
API Healthcare June 2012 - October 2014
FIS - Fidelity Information Services March 2001 - November 2011
Skills
Agile Methodologies, SQL, Software Development, SharePoint, Change Management, Customer Service, Troubleshooting, Account Management, Integration, Management, Sales
Education
Indiana State University 1992 — 1993
Elementary Education and Teaching
University of Wisconsin-Oshkosh 1987 — 1991
Elementary Education and Teaching
FIS - Fidelity Information Services July 2010 - Present
Smiths Aerospace August 1988 - March 1995
Education
Eckerd College 1999 — 2003
Business, Management, Marketing, and Related Support Services
Chamberlain Senior High 1972 — 1975
General Curric., General Curric.
FIS - Fidelity Information Services September 2015 - Present
Total Security Management, Inc. December 2013 - September 2015
Aurora Healthcare, Inc. 2006 - 2013
AlliedBarton Security Services April 2003 - April 2006
State of Wisconsin April 1994 - October 2003
Skills
Problem solving,..., Easily approachable to..., Advise/mentor employees..., swift decisive decision..., resolve conflicts..., Trained in first aid,..., working knowledge of..., Ability to think..., working knowledge of..., Trained in incident..., Working knowledge of..., Supervised offenders in..., Treatment referrals, Transported offenders..., Internal Communications, Supervised (Forensic..., Ability to build a..., Task completion with..., Take ownership in..., view employment as a..., Highly motivated..., always a team-player,..., Auxiliary Police..., Accurate Record Keeping, create casereports to..., ethical trustworthy..., follow through/followup..., C-Cure badge..., Perspective/IRIMS case..., computer generated...
Education
Milwaukee Area Technical College 1993 — 1993
Certificate of completion, Auxiliary Police Officer, Certificate granted
Milwaukee Area Technical College 1990 — 1992
Associate of Arts (A.A.), Police Science, Graduated with the above mentioned degree
Concordia University-Wisconsin 1982 — 1986
Bachelor of Arts (BA), Social Work/Social Welfare, Graduated with the above degree
FIS - Fidelity Information Services April 2010 - Present
Education
DePaul University
Great-West Financial May 2015 - Present
Kforce Inc October 2014 - February 2015
Wells Fargo Home Mortgage May 2013 - August 2014
FIS - Fidelity Information Services May 2012 - February 2013
US BANK October 2004 - September 2009
Skills
Credit Analysis, Loan Origination, Mortgage Banking, Mortgage Lending, Risk Management, Banking, Residential Mortgages, Credit, Loans, Retail Banking, Finance, Payments, Lines Of Credit
Education
Bryant & Stratton College - Milwaukee 2010 — 2012
Associate's Degree, Criminal Justice
Bryant & Stratton College - Milwaukee
Bachelor of Applied Science (B.A.Sc.), Health/Health Care Administration/Management
FIS - Fidelity Information Services January 2015 - Present
Southern California Edison (SCE) February 2005 - January 2015
AIG 1999 - 2005
WellPointe 1997 - 1999
Primadona Casino Resort 1996 - 1997
Amdahl Corporation 1986 - 1995
Western Geophysical 1981 - 1985
Skills
Servers, REXX, AIX, Data Center, SAN, Disaster Recovery, IBM Mainframe, IBM AIX, Operating Systems, Requirements Analysis, Enterprise Architecture, JCL, ITIL, TSM, Storage, Storage Management, z/OS, MVS, Visio, Integration, Linux, Mainframe, RACF
Education
Indian Hills Community College
Associate's Degree, Computer Programming
Indian Hills community college Ottumwa Iowa
Bank of America Merrill Lynch September 2014 - December 2014
FIS - Fidelity Information Services June 2012 - December 2012
We Energies February 2008 - November 2011
GENCO July 2004 - December 2005
Skills
Supervisory Skills, Office Management, Office 2010, Microsoft Office 2007, Internet Explorer, Bookkeeping, Spreadsheets, Call Centers, Data Entry, Software Documentation, Access, Customer Service, Human Resources, Microsoft Excel, Outlook, PowerPoint
Education
Sanford - Brown College West Allis, WI 2008 — 2010
Diploma, Medical Office Assistant/Specialist
Sanford Brown West Allis,WI 2006 — 2008
Diploma, Medical/Clinical Assistant
Florida Institute of Technology
Counseling Psychology
Golfsmith International December 2007 - Present
FIS - Fidelity Information Services January 2002 - September 2006
Service Net / Accenture February 1998 - December 2001
Sportmart Inc. August 1996 - January 1998
Skills
Customer Service, Inventory Management, Microsoft Office, Team Building
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 2006 — 2008
Master of Business Administration (M.B.A.), Banking and Financial Support Services, 3.2
Columbia College 1992 — 1994
Bachelor of Science (B.S.), Computer and Information Sciences, General, 3.2
Colorado College 1992 — 1992
General Studies, 3.3
University of Illinois at Urbana-Champaign 1990 — 1991
Agricultural Economics