Experience
Belnick, Inc.   June 2013 - January 2015
Belnick, Inc.   August 2012 - June 2013
Dyer & Posta Salon   July 2010 - July 2011
O'Charley's   January 2010 - July 2010
Gap Inc./Old Navy   June 2008 - November 2009

Skills
Proficient in Microsoft..., Great telephone skills, Customer focused, Extensive Salesforce..., Conflict resolution..., Ability to lead, Motivational skills, Organizational..., Social Media Networking

Education
Chattahoochee Technical College   2012 — 2016
Associate's Degree, Business

Woodstock High School   2004 — 2008
General Studies, Graduated

Experience
Shoe Palace  August 2014 - Present
Brittany Elizabeth Inc.   September 2011 - Present
Gap Inc./Old Navy   October 2013 - July 2014
Emilio de la Morena   June 2013 - August 2013
Stitch Fix  September 2012 - January 2013
Syd Boutique & Chelsea Boutique   June 2012 - September 2012
Foreign Exchange Inc.  November 2011 - June 2012
Tory Burch  June 2011 - November 2011

Skills
Photoshop, Illustrator, Microsoft Excel, Photo Shoots, Apparel, Fashion, Marketing, Merchandising, Retail, Styling

Education
City College of San Francisco   2010 — 2014
Fashion Merchandising Degree, Fashion Merchandising

Experience
TruMedical Solutions   June 2015 - Present
TruMedical Solutions   November 2014 - June 2015
American Eagle Outfitters  April 2012 - November 2014
The Schoolbox   May 2006 - December 2013
Gap Inc./Old Navy   September 2009 - April 2012

Skills
Film Production, Film Editing, Digital Photography, Graphic Design, Motion Graphics, Communication, Collaboration, Problem Solving, Prompt, Highly detail oriented, Image Editing, OS X, Adobe Creative Suite, Illustrator, InDesign, Dreamweaver, After Effects, Illustration, Photoshop, Photography, Digital Illustration, Final Cut Pro, Marketing, Customer Service, Social Media, Microsoft Office, Sales, PROMPT, Microsoft Word, PowerPoint, Marketing Strategy, Microsoft Excel, Leadership, Public Speaking

Education
Chattanooga State Community College   2013 — 2015
Associate of Arts and Sciences (A.A.S.), Graphic Design

Chattanooga State Community College   2013 — 2015
Associate of Science (A.S.), Media Technology & Design

Experience
V.F. Grace   April 2012 - Present
Gap Inc./Old Navy   November 2010 - February 2012

Skills
very good with computers, Able to work with..., Able to stock inventory

Education
Charter College-Anchorage   2013 — 2014
Certificate, Heating, Ventilation, Air Conditioning and Refrigeration Engineering Technology/Technician

Experience
Brooklyn Community Services  July 2014 - Present
Brooklyn College  February 2013 - June 2014
Better Business Bureau  June 2013 - August 2013
Brooklyn College  September 2011 - July 2012
Brooklyn College  January 2010 - August 2011
Gap Inc./Old Navy   June 2010 - August 2010

Skills
Marketing, Customer Service, Student Affairs, Management, Career Development, Sales, PowerPoint, Research, Microsoft Office, Microsoft Excel, Community Outreach, Microsoft Word, Public Speaking, Data Entry, Event Planning

Education
Brooklyn College   2009 — 2013
Bachelor of Science (BS), Business Administration and Management, General

Experience
State of NY Metropolitan Transportation Authority - New York Transit Museum   November 2014 - Present
Four Freedoms Park Conservancy   April 2014 - October 2014
The National September 11 Memorial & Museum  August 2013 - 2014
The National September 11 Memorial  August 2011 - 2013
Target  2009 - 2011
Gap Inc./Old Navy   2007 - 2009
Young & Rubicam  2007 - 2008
The New York Botanical Garden  2000 - 2007

Skills
General Management, Retail Category..., Operations Management, Logistics Management, Customer Service, Team Leadership, Non-profit Leadership, Retail, Management, Leadership, Training, Recruiting, Inventory Management, Merchandising, Sales, Microsoft Office, Nonprofits, Event Planning, Microsoft Excel, Team Building, Human Resources, Time Management, Event Management, Problem Solving, Research, Public Relations, Budgets, Editing, Marketing, Customer Satisfaction

Education
City University of New York City College   2003 — 2007
Bachelor of Arts (B.A.) in Communications, Public Relations, Advertising, and Applied Communication

Experience
Chapman University  August 2015 - Present
Children’s Hospital of Orange County (CHOC Children's)   February 2015 - June 2015
Target  June 2014 - August 2014
Gap Inc./Old Navy   November 2011 - February 2012
Target  August 2010 - June 2011

Skills
Social Networking, Facebook, Microsoft Word, Sales, PowerPoint, Creative Writing, Social Media, Avid Media Composer, iMovie, Writing, Mac, Editing, Illustrator, Photography, Digital Photography, Organization Skills, Microsoft Excel, Human Resources, Communication, Instagram, Twitter, Pinterest

Education
Chapman University   2012 — 2016
Bachelor of Science (BS), Business Administration and Management, General

University of Newcastle   2014 — 2014

Experience
88.1 The 'Burg - KCWU   March 2015 - Present
88.1 The 'Burg - KCWU   January 2013 - Present
Gap Inc./Old Navy   June 2012 - Present
Bath & Body Works  June 2011 - December 2012

Skills
Adobe Audition, Wide Orbit, NewsBoss, Video Editing, Music Production, Radio Broadcasting, Radio Production, Radio Promotions, Radio Host, Public Relations, News Writing, Online News, Video Production, Microsoft Office, Customer Service, Microsoft Excel, Social Media, PowerPoint, Research, Public Speaking, Editing, Adobe Acrobat, iMovie, Garageband, Graphic Design

Education
Central Washington University   2012 — 2017
Bachelor of Fine Arts (B.F.A.), Criminal Justice and Corrections

Central Washington University   2012 — 2017
Bachelor of Arts (BA), Broadcast Journalism

Experience
DSW  December 2014 - Present
DSW  May 2013 - December 2014
Staples  May 2007 - May 2013
Gap Inc./Old Navy   May 2005 - May 2007
Target  March 2000 - May 2005

Skills
Retail Management, Loss Prevention, Operations Management, Sales, Human Resources, IT Management, Big Box, Inventory Control, Inventory Management, Customer Service, Team Building, Store Operations, Time Management, Coaching, Associate Development, Performance Management, Store Management, Merchandising, Retail, Interviews, B2B, New Store Openings, Hiring, Visual Merchandising, P, Shrinkage, Succession Planning

Education
City Colleges of Chicago-Wilbur Wright College

Notre Dame High School

Experience
Shopintoit   October 2012 - Present
Vuclip Inc.   July 2013 - September 2015
YouSendIt  September 2011 - October 2012
motherknows.com   January 2011 - October 2011
Snapfish / HP   January 2010 - April 2011
McAfee  July 2007 - April 2009
Direct Marketing Association- NorCal chapter   2002 - 2008
Cord Blood Registry  April 2006 - June 2007
Gap Inc./Old Navy   January 2005 - April 2006
Intuit  April 2002 - January 2005

Skills
SEM, SEO, CRM software, Analytics, Start-ups, CRM, E-commerce, Product Management, Email Marketing, Online Marketing, Marketing, Omniture, Digital Marketing, Market Research, Strategy, SaaS, Direct Marketing

Education
Christian Brothers University   1992 — 1998
MBA

Experience
Brooklyn Borough President of Eric Adams Office   April 2014 - Present
Gap Inc./Old Navy   August 2011 - June 2013
J.Crew  June 2008 - October 2011

Skills
PowerPoint, English, Windows, Research, Outlook, Negotiation, Team Building, Social Media, Microsoft Word, Textiles, Customer Service, Public Speaking, Visual Merchandising

Education
The Art Institute of New York City   2014 — 2016

City University of New York-Herbert H. Lehman College   1991 — 1993

Experience
Starbucks  January 2010 - Present
Gap Inc./Old Navy   December 1999 - December 2009

Skills
Operations Management, Event Planning, Talent Management, Microsoft Office, Customer Experience, Talent Acquisition, Sourcing, Customer Retention, P, Employee Relations, Cold Calling, Employee Training, Inventory Control, Marketing, Team Leadership, Performance Management, Team Building, Income Statement, Driving Results, Time Management, Leadership, Store Operations, Retail Sales, Customer Satisfaction, Profit, Inventory Management, Customer Service, Loss Prevention, Sales, Recruiting, Visual Merchandising, Retail, Store Management, Staff Development, Merchandising, Hiring, Onboarding, Coaching, Interviews, Human Resources, Training, Management

Education
California State University East Bay, Hayward, CA   2012 — 2013
Human Resource Management Certificate, Human Resource

Fashion Institute for Design and Merchandising, San Francisco, CA   2008 — 2008
Merchandise Marketing and Business strategies

Chabot College   2000 — 2004
Associate of Arts (A.A.), Marketing

Experience
Nationwide Insurance  April 2015 - Present
Gap Inc./Old Navy   July 2010 - August 2015
University Programing Council (UPC)   February 2014 - April 2015
Kappa Kappa Gamma  November 2013 - April 2015
Denison University  September 2011 - April 2015
Golan's Moving & Storage, Inc   May 2013 - August 2014
University Programing Council (UPC)   May 2012 - February 2014
International Study Programs  September 2013 - December 2013
The Mikva Challenge  November 2010 - November 2012

Skills
Microsoft Word, Customer Service, Social Media, Problem Solving, Event Planning, Research, Retail, Leadership, Marketing, Facebook, Microsoft Office, Social Networking, Teamwork, Customer Experience, Fundraising, Spanish, SPSS, Sales, Microsoft Excel, PowerPoint, Public Speaking, Community Outreach, Critical Thinking

Education
Denison University   2011 — 2015
Bachelor of Arts (B.A.), Economics and International Studies

Charles University in Prague   2013 — 2013
Central European Studies, Provided by Council on International Educational Exchange (CIEE), International/Global Studies

Lane Technical High School   2007 — 2011
High School

Experience
APM PrintWorks   April 2013 - Present
CINCH Traps LLC   January 2012 - July 2015
Sandler Training  May 2012 - April 2013
First Pacific Corporation  June 2008 - December 2011
T-Mobile  May 2004 - April 2008
Zumiez  June 2004 - November 2004
Gap Inc./Old Navy   June 2003 - November 2004
City of Salem, Department of Parks & Recreation   October 2000 - April 2004

Skills
Customer Service, Sales, Marketing, Advertising, Account Management, Social Media Marketing, Social Media, Time Management, Leadership, CRM, Marketing Strategy, Budgets, Social Networking, Retail, Public Speaking, Product Marketing, Professional Services, Wide Format Printing, Screen Printing, Customer Retention, Retail Sales, Cold Calling, Print Media Sales, Efficiency, Coordinating Events, Program Coordination, Print Production, E-commerce SEO, Online Sales Management, Office Administration, Management, Microsoft Office, Team Building, Event Planning, Strategic Planning, Training

Education
Chemeketa Community College   2003 — 2004
Human Science

North Salem High School   1999 — 2003
Diploma, 3.89

Experience
Gap Inc./Old Navy   October 2012 - Present
Swift Car Care   March 2012 - January 2013

Education
University of Illinois at Chicago   2014 — 2016
Bachelor's Degree, Finance

City Colleges of Chicago-Harold Washington College   2012 — 2014
Associate of Arts (A.A.), 3.08/4.0 With Honors

Experience
About-Face  January 2014 - May 2014
Cotton On USA Inc  October 2013 - January 2014
DAVIDsTEA  February 2013 - August 2013
Gap Inc./Old Navy   October 2010 - January 2011
Queer Resource Center, CCSF   January 2010 - December 2010
Women's Resource Center, CCSF   August 2006 - December 2009

Skills
Leadership, Spanish, Community Outreach, Customer Service, Teaching, Social Networking, Program Development, Editing, Team Building, Research, Fundraising, Facebook, Event Planning, Nonprofits, Public Speaking, Social Media, Program Management, Blogging, Volunteer Management, Able To Multi-task, Hard Worker, Higher Education, Microsoft Word, Microsoft Office, PowerPoint, Leadership Development, Data Analysis, Team Leadership, Curriculum Development, Community Organizing, Conflict Resolution, Workshop Facilitation, Youth Development, Resume Writing, Google Docs, Office Administration, Event Management, Health Education, Creative Writing, Proofreading, Teamwork, Salesforce.com, Grant Writing, Communication, Time Management, Writing, Critical Thinking, Microsoft Excel, Marketing, Sales

Education
San Francisco State University   2012 — 2014
Bachelor of Arts (B.A.), Women's Studies

City College of San Francisco   2010 — 2012
Associate of Arts (A.A.), Women's Studies

City College of San Francisco   2002 — 2006
Associate's Degree in Social and Behaviorial Sciences, English, Women's Studies, Intersectionality

Experience
Farmers Insurance  May 2014 - Present
UPS  November 2008 - September 2014
Total Wine & More  July 2012 - May 2014
Sears, Roebuck and Co.   October 2008 - June 2012
AT&T  October 2006 - September 2008
YMCA of Greater Seattle  April 2006 - September 2006
Gap Inc./Old Navy   October 2000 - June 2006

Skills
First Aid and CPR..., MSAT Certification, Sales, Customer Service, Inventory Management, Team Building, Event Planning, Inventory Control, Operations Management, Customer Satisfaction, Leadership, Microsoft Office, Time Management, Supervisory Skills, Training, PowerPoint, Coaching, Logistics, Customer Experience, Troubleshooting, Management, Visual Merchandising, Outlook, Retail, Merchandising, Teamwork, Team Leadership, Employee Training, Access, Employee Relations, Data Entry, Account Management, Microsoft Word, Hiring, Microsoft Excel, Forecasting, Store Management, Leadership Development, Process Improvement, Sales Management, Project Planning, Contract Negotiation, Recruiting, Event Management, Marketing, Public Speaking, Hospitality, Loss Prevention, Human Resources, Cold Calling

Education
Central Washington University   2002 — 2005
Bachelor of Science (BS), Parks, Recreation and Leisure Facilities Management

Newport High School   1998 — 2002

Experience
Kwik Trip, Inc.   April 2013 - Present
Target  August 2007 - Present
Journeys Kidz  August 2003 - July 2007
Gap Inc./Old Navy   2001 - 2003

Skills
Imagining new solutions, Managing Execution, Delegating responsibilty, Motivating others, Analyzing problems, Prioritize Workload, Employee Training, Hiring Personnel, Supporting Others, Taking independent..., Retail, Visual Merchandising, Merchandising, Loss Prevention, Store Management, Management, Customer Service

Education
Globe University-Woodbury   2009 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General

Chippewa Valley Technical College   2003 — 2005
Associate of Arts and Sciences (A.A.S.), Supervisory Management

Experience
Gap Inc./Old Navy   May 2013 - Present
Gap Inc./Old Navy   November 2009 - Present
EY  June 2015 - August 2015
Fort Monroe's Casemate Museum   January 2015 - April 2015
Wason Center for Public Policy at CNU   August 2013 - December 2014

Skills
Data Entry, Organization, Microsoft Office, Microsoft Excel, Access Database, Microsoft Word, PowerPoint, Time Management, Customer Service, Customer Satisfaction, Friendly Personality, Cashiering, Retail Sales, Inventory Control, Visual Merchandising, Loss Prevention, Merchandising, Store Operations, Driving Results, Merchandise Planning, Apparel, Teamwork

Education
William & Mary   2015 — 2016
Master of Accounting

Christopher Newport University   2011 — 2015
Bachelor of Science in Business Administration, Accounting

Experience
ORR Protection Systems  October 2013 - Present
ORR Protection Systems  November 2007 - October 2013
Washington Mutual Bank  November 2003 - November 2007
Gap Inc./Old Navy   November 1998 - November 2003

Skills
Fire Suppression Systems, VESDA, Air Sampling, Fire Protection, Fire Alarm, Fire Detection, Fire Sprinkler Systems, Pre-Action Systems, Dry Systems, Portable Fire..., Mission Critical..., Mission Critical, Data Center, Telecommunications, Construction, NFPA, NICET, Low Voltage, Fire Safety, Life Safety, Fire Management, Contract Negotiation, Customer Service, Alarm Systems, Security, CCTV, Access Control, HVAC, Sales, Sales Process, Direct Sales, Account Management, Key Account Management, Sales Operations, Sales Management, Management, Team Building, Team Leadership, Leadership, Networking, New Business Development, Negotiation, Operations Management, Business Strategy, Project Management, Coaching, Asset Management

Education
Chattahoochee Technical College   1998 — 1999

Experience
Gap Inc.  February 2014 - Present
Gap Inc.  July 2012 - Present
Gap Inc.  February 2012 - Present
Gap Inc.  May 2001 - February 2012
Gap Inc./Old Navy   May 2001 - February 2012
The Cable Guide   June 1989 - February 1993

Education
Chestnut Hill College   1985 — 1989
BS, Marketing

Experience
Gap Inc./Old Navy   October 2013 - Present
Zabar's  November 2008 - August 2012

Skills
Psychology, Early Childhood..., Youth Development, Microsoft Office, Social Services, Social Skills, Mental Health, Writing, Sociology, Volunteering, Customer Service, Project Management, Dependable Team Player

Education
City University of New York-Herbert H. Lehman College   2009 — 2014
Bachelor of Arts (B.A.), Psychology

Life Sciences Secondary School   2005 — 2009
High School Diploma

Experience
QuickStart Intelligence  October 2014 - Present
QuickStart Intelligence  June 2013 - October 2014
Gap Inc./Old Navy   March 2011 - May 2013
The Home Depot  October 1999 - June 2008

Skills
Over 15 years in Retail..., Results Driven..., Strong Communicator, Exceptional..., Business Strategy, Store Management, Visual Merchandising, Hiring, Scheduling, Sales Management, Customer Service, Teamwork, Sales, Management, Budgets, Marketing Strategy, Project Planning, Account Management, CRM

Education
John Jay College of Criminal Justice   1996 — 1998

Experience
Gap Inc./Old Navy   February 2015 - Present

Skills
E-commerce, Web Project Management, Management, Project Management, Social Networking, Omniture, Web Analytics, Web Design, Content Strategy, Marketing Strategy, Cross-functional Team..., Instructional Writing, Business Management, Urban Economics, Demographics, Marketing, Mobile Devices, Retail, Online Marketing, Social Media

Education
City College of San Francisco   2010 — 2012
Academic Certificate, Web Development/Info Tech

University of San Francisco   2001 — 2004
B.S., Economics + Entrepreneurship

Experience
T-Mobile  March 2015 - Present
Gap Inc./Old Navy   October 2012 - February 2015
Girls Inc.  January 2012 - May 2012
JC Penney  September 2009 - February 2010
Trade Secrets  August 2008 - June 2009

Skills
Customer Service, Management, Microsoft Excel, Microsoft Office, Sales, Time Management, PowerPoint, Merchandising, Data Entry, Teamwork, Retail, Cashiering, Outlook, Customer Satisfaction, Retail Sales, Team Building, Training, Driving Results, Store Operations, Visual Merchandising, Store Management

Education
Chattanooga State Community College   2010 — 2012
Associate's degree, Human Services, General

Chattanooga Central High School   2003 — 2007
High School Diploma, Human Services, General

Experience
Bob's Discount Furniture  October 2014 - Present
Bob's Discount Furniture  June 2012 - September 2014
Gap Inc./Old Navy   May 2011 - August 2013
Staples  May 2009 - August 2010

Skills
InDesign, Graphic Design, Typography, Adobe Creative Suite, Illustrator, Dreamweaver, Photoshop, Mac OS X, HTML 5, CSS3, Microsoft Office, Social Media, Visual Merchandising, Retail, Customer Service, Merchandising, Sales, OS X

Education
Champlain College   2008 — 2013
B.S., Graphic Design & Digital Media

Catherine McAuley High School   2004 — 2008

Experience
Apple  May 2011 - Present
Apple  October 2009 - June 2011
Gap Inc./Old Navy   November 2007 - October 2009

Skills
Retail, Customer Service, Management, Merchandising, Store Management, Team Leadership, Customer Satisfaction, Sales, Visual Merchandising

Education
City University of New York   2004 — 2006
Bachelor's degree, Communication and Media Studies

State University of New York at Buffalo - School of Management   2001 — 2003
Psychology

Experience
Alion Science and Technology  July 2014 - Present
General Dynamics Information Technology  September 2013 - July 2014
General Dynamics Information Technology  December 2012 - September 2013
GDIT  April 2010 - December 2012
Gap Inc./Old Navy   August 2009 - March 2010

Skills
Servers, Troubleshooting, Cisco Technologies, Network Administration, Security, Security+, Operating Systems, Help Desk Support, Windows Server, Active Directory, Hardware, System Administration, Java, Cisco IOS, Windows 7, Network Security, VMware, Networking, Software Installation, Scripting, Enterprise Architecture, Powershell, PostgreSQL, Bash, Ksh, Zsh, Regular Expressions

Education
Central Virginia Community College   2007 — 2009

Experience
Wilson Sonsini Goodrich & Rosati  August 2015 - Present
Successful Investment Solutions   January 2012 - August 2015
Du Plain Enterprises, Inc.   February 2015 - May 2015
Gap Inc./Gap   August 2010 - October 2011
Gap Inc./Old Navy   July 2008 - September 2008
Rite Aid  December 2007 - June 2008
Safeway  June 2007 - August 2007

Skills
Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Access, Microsoft Outlook, Training, Fashion, Gimp, POS, QuickBooks, Social Media Marketing, Microsoft Office, Marketing, Research

Education
Northern Virginia Community College   2015 — 2019
Business Administration and Management, General

City College of San Francisco   2010 — 2012

Experience
Bay Area Property Management   November 2014 - Present
Wet Seal, Inc  October 2008 - September 2014
Gap Inc./Old Navy   August 2006 - May 2008
Intero Real Estate Services  March 2007 - November 2007

Skills
Visual Merchandising, Store Management, Retail, Customer Service, Employee Training, Marketing, Management, Retail Sales, Coaching, Loss Prevention

Education
San Jose State University   2003 — 2008
Prelimiary Credential, Education

Chabot College   2002 — 2005
AS, Business Marketing

John F. Kennedy High   1999 — 2002

Experience
Yakima Valley Pippins Baseball   March 2015 - Present
Gap Inc./Old Navy   June 2012 - Present
Yakima Valley Pippins Baseball   March 2015 - August 2015
Payless ShoeSource  November 2010 - December 2012

Skills
Learning, Retail, Sales, Basic sewing, Visual Displays, Sales Associate Trainer, Loss Prevention Trainer, Fashion, Loss Prevention, Retail Sales, Cashiering, Customer Service, Time Management, Apparel, Merchandising, Trend Analysis, Teamwork, Inventory Control

Education
Central Washington University   2011 — 2015
Bachelor of Science (B.S.), Apparel, Textiles & Merchandising

Experience
Vanity (clothing)   August 2015 - Present
Dollar Tree Stores  October 2014 - Present
Caribou Coffee  December 2013 - September 2014
Lancer Hospitality  April 2013 - September 2014
Vanity (clothing)   November 2011 - April 2013
Gap Inc./Old Navy   October 2010 - January 2011

Skills
Cross-cultural..., Time Management, Flexible Schedule

Education
St. Cloud State University   2015 — 2016
Bachelor’s Degree, Communication, General

Century College   2012 — 2015
Associate’s Degree, General Studies

Johnson High School   2008 — 2012
High School, High School/Secondary Diplomas and Certificates

Experience
State Street  June 2015 - Present
Boston Women's Workforce Council   June 2015 - Present
Whole Foods Market  January 2014 - June 2015
Gap Inc./Old Navy   May 2013 - December 2013

Skills
Microsoft Office, Management, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training

Education
Centre College   2014 — 2018
Bachelor of Arts (B.A.), English Language and Literature, General

Centre College   2014 — 2018
History

Experience
Gap Inc./Old Navy   March 2013 - Present
Bed Bath & Beyond  July 2012 - February 2013
Gap Inc./Old Navy   July 2009 - July 2012

Skills
Customer Service, Inventory Management, Leadership, Merchandising, Retail, Sales Management, Sales, Team Building, Training, Time Management, Visual Merchandising, Retail Sales, Loss Prevention, Store Management, Microsoft Office, Store Operations, Driving Results, Employee Training, Management, Microsoft Word, Profit, Customer Satisfaction, Inventory Control, Team Leadership, Coaching, Teamwork, Microsoft Excel, Apparel, POS, New Store Openings, Fashion, Hiring, Interviews, Strategic Planning, Event Planning

Education
City University of New York-John Jay College of Criminal Justice   2002 — 2007
Bachelor's Degree, Criminology

City University of New York-John Jay College of Criminal Justice   2002 — 2005
Associate's degree, Criminal Justice

Experience
Knowledge Universe  March 2014 - Present
Gordon Food Service  December 2013 - March 2014
Gap Inc./Old Navy   February 2011 - September 2013
Gap Inc./Old Navy   August 2010 - February 2011
Gap Inc/Old Navy  February 2006 - August 2010
Management Recruiters Inc/Retail Placement Solutions   January 2001 - January 2006

Skills
Full-cycle Recruiting, Internet Recruiting, Social Media Strategist, High-volume Recruiting, Market Research, Strategic Sourcing, Specialty Retail, Big Box, Project Management, Strategic Planning, Talent Acquisition, Talent Scouting, Taleo, Recruiting Operations, Competitive Analysis, Manage Client..., Sourcing, Recruiting, Retail, Talent Management, Management, Hiring, Merchandising, Budgets, Leadership, Building Relationships, Networking, Social Networking, Training, HRIS Database Management, Budget Monitoring, Budget Forecasts, Staffing Services, Succession Planning, Strategy, Personnel Management, Time Management, SDLC, Employee Training, Sales Operations, Employee Relations, Driving Results, Applicant Tracking..., Human Resources, College Recruiting, Interviews, Loss Prevention, Onboarding, New Store Openings, SuccessFactors

Education
ECornell   2009 — 2011
Certificate, HR- Employee Relations

ECornell   2008 — 2008
Certificate, HR

City University of New York-Hunter College
Studied, Political Science

John Bowne HS
Diploma, Animal Science

Experience
Gap Inc./Old Navy   July 2013 - Present
Gap Inc./Old Navy   July 2013 - Present
City of New York, Administration for Children's Services   July 2007 - July 2008
Nassau County Coalition Against Domestic Violence  January 2007 - July 2007
Bloomingdale's  September 2002 - January 2007

Skills
Sales, Customer Service, Social Services, Microsoft Excel, Microsoft Office, Management, Leadership, Microsoft Word, PowerPoint, Public Speaking

Education
John Jay College of Criminal Justice   2001 — 2005
BA, Criminal Justice

Experience
Brooks Brothers  March 2014 - Present
Icing  November 2011 - January 2013
Styles For Less, Inc.   December 2010 - July 2011
Gap Inc./Old Navy   October 2007 - April 2009
Torrid  December 2005 - October 2007
IKEA Group  August 2003 - November 2005

Skills
Merchandising, Visual Merchandising, Customer Service, Inventory Management, Loss Prevention, Sales, Retail Sales, Store Operations, Inventory Control, Employee Training, Scheduling, Build Strong..., Hiring, Termination, Supervisory Skills, Store Management, Marketing, Coaching, Training, Recruiting, Retail, Fashion, Apparel, Management, Customer Satisfaction, Driving Results, Merchandise Planning

Education
Laney College   2003 — 2005
Associate's Degree, Cosmetology, Barber/Styling, and Nail Instructor, 3.00

Chabot College   2000 — 2001
General Education, Business Administration and Management, General

Experience
Stanford University  June 2015 - August 2015
Macy's  May 2015 - June 2015
Swellegant Events   September 2014 - December 2014
Delta Gamma  August 2014 - December 2014
Delta Gamma  January 2014 - December 2014
Garlic, My Soul   April 2014 - September 2014
Youth Obstacle Boot Camp   July 2014 - August 2014
Gap Inc./Old Navy   May 2013 - December 2013
In-N-Out Burger  May 2011 - October 2011

Skills
Communication Skills, Situational Leadership, Interpersonal..., Oral & Written..., Goal Oriented, Social Media, Organization, Close Attention to..., Public Relations, Public Speaking, Microsoft Excel, Communication, Leadership, Time Management, Event Planning, Facebook, Microsoft Office, Microsoft Word, Organization, PowerPoint, Social Networking, Teamwork

Education
Chapman University   2012 — 2016
Communication Studies, Minors in Public Relations and Psychology, Senior

Experience
Chatham University  August 2015 - Present
UPMC  August 2014 - Present
CVS Pharmacy  October 2014 - February 2015
U.S. Office of Personnel Management (OPM)   June 2009 - January 2014
Gap Inc./Old Navy   2007 - 2009
KB Toys  2007 - 2008
Kings Restaurants   2006 - 2007

Education
Chatham University   2013 — 2014
Master's Degree, Human Biology

Penn State University   2009 — 2013
Bachelor's Degree, Biology, General with minor in Psychology

Moniteau Jr./Sr. High School   2003 — 2009
High School

Experience
Gap Inc./Old Navy   April 2014 - September 2014
Alorica  August 2013 - October 2013
ProCore Solutions  August 2012 - October 2012
Giving Back Foundation   November 2010 - February 2011
Sign A Rama  January 2009 - June 2009

Skills
Microsoft Office, Customer Service, QuickBooks, Data Entry, Problem Solving, Sales, Microsoft Excel, Engaging Speaker, Motivational Speaking, Time Management, Training, Microsoft Word, PowerPoint, Budgets, Public Speaking, Access, Payroll, Outlook, Troubleshooting, Call Centers, Flexible Schedule, Leadership, Management, Accounts Receivable, Accounts Payable, Networking, Invoice Processing, Client Billing, Cold Calling, Financial Planning

Education
University of West Georgia   2014 — 2018
Bachelor's degree, Finance, General

Chattahoochee Technical College   2009 — 2013
Associate of Applied Science, Accounting

Chattahoochee Technical College   2009 — 2013
Certificate in Computerized Accounting Specialist

Chattahoochee Technical College   2009 — 2013
Certificate in Office Accounting Specialist

Chattahoochee Technical College   2009 — 2013
Certificate in Payroll Accounting Specialist

Experience
Central Washington University  January 2012 - June 2014
Keystone Cafe   June 2011 - September 2011
Skagit Valley College  January 2011 - June 2011
Gap Inc./Old Navy   October 2009 - December 2009
John L. Scott  April 2009 - September 2009

Skills
Student Development, Student Affairs, Higher Education, Public Speaking, Research, PowerPoint, Leadership, Community Outreach, Theatre, Positive Discipline, Relator, Individualization, Strategy, Analytical Skills, Social Media, Music, Customer Service, Social Networking, Teaching

Education
Central Washington University   2011 — 2014

Skagit Valley College   2008 — 2011
Health & Fitness Technician Certificate, Health and Wellness, General, A

Experience
Mid-America Apartment Communities  August 2015 - Present
J.Crew  November 2014 - Present
Solomon Page Group  September 2014 - May 2015
Gap Inc./Old Navy   July 2014 - February 2015
Wardrobe  January 2013 - December 2013
Bunny Patch   August 2010 - January 2013
Victoria's Secret  October 2010 - October 2011
American Greetings  May 2010 - October 2010

Skills
Visual Merchandising, Sales Management, Sales, Customer Service, Time Management, Event Management, Program Management, Operations Management, Visual Communication, Management, Profit, Fundraising, Driving Results, Customer Experience, Customer Satisfaction, Recruiting, Team Building, Leadership, Training, Advertising, Marketing, Coaching, Microsoft Office, Strategic Planning, Online Marketing, Yardi Voyager, Property Management, Customer Retention, Resident Retention

Education
Superior school of real estate   2015 — 2015
75 hour Prelicensing course, Real Estate

Central Piedmont Community College   2009 — 2012
Certificate, Business Administration with a concentration in Retailing & Marketing

Experience
Gap Inc./Old Navy   July 2012 - Present
Gap Inc./Old Navy   September 2013 - January 2014
J.Crew  May 2011 - July 2012
Gymboree  October 2009 - May 2011
Gap Inc.  August 2007 - October 2009

Skills
Merchandising, Visual Merchandising, Operations Management, Retail Management, Loss Prevention, Stores, Apparel, Trend Analysis, Human Resources, Customer Service, Retail, Store Management, Recruiting, Sales, Sales Management, Driving Results, Store Operations, New Store Openings, Merchandise Planning, POS, Associate Development, Leadership Development, Profit, Inventory Management, Retail Sales, Inventory Control, Management, Training, Time Management

Education
Champlain College   2015 — 2016
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services

Green Mountain College   2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Sustainable Business

Lasell College   2010 — 2014
BS, Entrepreneurship

Burr and Burton Academy   2005 — 2009
High School Degree, General Studies

Experience
Gap Inc./Old Navy   September 2015 - Present
Self-Employed  March 2015 - Present
Summer Youth Employment Program  June 2015 - August 2015
Burger King Corporation  June 2013 - October 2014

Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Leadership, Sales, PowerPoint, Customer Service, Inventory Management, Team Building, Training, Team Leadership, Time Management, Customer Satisfaction, Teamwork, Communication, Operations Management, Facebook

Education
City Colleges of Chicago-Harold Washington College   2014 — 2016
Business Administration and Management, General

Experience
Gymboree  September 2013 - Present
Gap Inc./Old Navy   June 2012 - September 2013
Gap Inc./Old Navy   February 2012 - June 2012
Gap Inc./Old Navy   September 2010 - January 2012
Old Navy  April 2009 - October 2010
Old Navy  April 2008 - April 2009
Pittsburg Unified School District  September 2005 - June 2007

Skills
Fabric Analysis, Fabric Printing, Attribute Development, PLM Tools, Microsoft Office, Cost Management, Data Entry, Knitwear, Machine Knitting, Hand Knitting, Problem Solving, Collaborative Problem..., Quality Assurance, Sales, Global Sourcing, Fashion Design, Pattern Design, Project Management, Fashion, Product Development, Sourcing, Apparel, Trend Analysis, Textiles, Retail, Illustrator, Sewing

Education
Art Institute of California San Francisco, The   2007 — 2010

City College of San Francisco
Fashion Design, Merchandising

Experience
EZ MSP   September 2015 - Present
ENT and Allergy Associates  February 2012 - September 2015
Gap Inc./Old Navy   October 2009 - August 2012
GE Capital  February 2011 - July 2011
Toys R Us  September 2006 - February 2009

Skills
Troubleshooting, Active Directory, Technical Support, Help Desk Support, Customer Service, Computer Repair, Windows 7, Software Installation, Computer Hardware, Printers, Information Technology, Antivirus, Servers, Laptops, Networking, Hardware, Access

Education
City University of New York City College   2005 — 2006
Computer Engineering

Experience
Gap Inc./Old Navy   December 2011 - March 2013

Skills
Screenwriting, Video Production, Visual Arts, Social Networking, Cashiering, Pricing, Merchandising, Customer Service, Youth Mentoring, Social Media, Digital Media, Drawing, Photography, Microsoft Excel

Education
Central Washington University   2013 — 2016
Film/Cinema/Video Studies

Central Washington University   2013 — 2015
Film/Cinema/Video Studies

Experience
Mary Ann Liebert, Inc  August 2011 - Present
Gary M. Reing, Esq.   January 2008 - May 2011
TJX  October 2005 - January 2008
Gap Inc./Old Navy   August 1998 - June 2005

Skills
Proofreading, Research, Publishing, Adobe Acrobat, Copy Editing, Data Entry, Social Networking, Social Media, Customer Service, Microsoft Word, Online Publishing, Organization, Publications, Academic Publishing, Filing, Phone Etiquette, Appointment Scheduling, Marketing, Newsletters, List Research, Microsoft Excel, Typing, Travel Arrangements, Outlook, Salesforce.com, Jigsaw

Education
Hunter College   2002 — 2005
Bachelor's degree, Theater Arts; Theater

Westchester Community College   2000 — 2001

Pace University   1999 — 2000

Experience
SEND Transportation Inc   February 2013 - Present
Lamb's Thriftway  2012 - 2012
The Children's Place  2011 - 2012
Central Oregon Community College  2010 - 2012
American Eagle Outfitters  2009 - 2011
Gap Inc./Old Navy   2008 - 2010

Skills
Logistics, Transportation, Appointment Scheduling, Microsoft Excel, Microsoft Office, Microsoft Word, Data Entry, Databases, Customer Service, Cashiering, Aviation, Process Scheduler, Inventory Management, Time Management

Education
Oregon Institute of Technology
Bachelor's degree, Operations Management and Supervision

Central Oregon Community College
Associate's degree

Experience
University of Kentucky  August 2014 - Present
The Highlands School  August 2012 - July 2014
St. Gregory's Academy   August 2010 - June 2011
Christendom College  January 2007 - May 2010
Christendom College  January 2006 - May 2010
Saint Louis Catholic Church and School   April 2006 - January 2009
Comcare, Inc.   January 2006 - August 2006
Gap Inc./Old Navy   April 2004 - December 2005

Skills
Latin, Editing, History, Teaching, Public Speaking, Religion, Philosophy, Research, Fundraisers, Event Planning, Theology, Microsoft Office, Proofreading, Literature, Non-profits, Tutoring, Social Media, Higher Education, Microsoft Word, Creative Writing

Education
Accademia Vivarium Novum   2011 — 2012
Post-Baccalaureate, Classical and Ancient Studies

Christendom College   2006 — 2010
B.A, Philosophy

Saint Mary of Altamira   2001 — 2003
High School

Experience
VA hospital  January 2014 - Present
Walker Furniture  May 2011 - January 2014
Gap Inc./Old Navy   October 2009 - April 2011

Skills
Medical Terminology, Healthcare, Criminology, Criminal Justice, Customer Service, Customer Relations

Education
Grand Canyon University   2014 — 2017
Doctor of Philosophy (Ph.D.), General Psychology with a focus in Performance Psychology

Nova Southeastern University   2011 — 2013
Master's Degree, Cross-Disciplinary Studies focus in Society and Conflict Analysis, 3.5 gpa

Cheyney University of Pennsylvania   2007 — 2011
Bachelor's Degree, Social relations concentration Criminal Justice, 3.2 gpa

Experience
KATZ & RYCHIK P.C.   December 2013 - Present
CunyFirst   April 2012 - October 2012
amNewYork  February 2010 - December 2010
The Pedre Watch Co.   November 2005 - October 2007
Market New International   2004 - 2005
Gap Inc./Old Navy   May 2004 - August 2004
KIPP Foundation  January 2002 - May 2003

Skills
Public Speaking, Research, Community Outreach, Social Media, Nonprofits, Microsoft Office, Microsoft Word, Spanish, Social Networking, Microsoft Excel, Editing, Academic Tutoring, Organization, Fashion, Creative Strategy, Creative Problem Solving, Creative Services, Creative Solutions, Creative Direction, Teamwork, Promotions, Marketing, Marketing Strategy

Education
City University of New York-Herbert H. Lehman College   2008 — 2012
Bachelor of Arts (B.A.), Business Administration/Marketing

KIPP Through College, KTC   2008 — 2012
Scholars Program

Pimco, LLC   2011 — 2011
Certificate, Finance

KIPP NYC

Experience
Vermont Pub and Brewery   August 2010 - Present
Gap Inc./Old Navy   November 2007 - October 2010
Notch Above Tours   June 2008 - August 2008
Lake Champlain Shoreline Cruises   May 2007 - May 2008

Skills
Customer Service, Management, Event Planning, Microsoft Office, Time Management, Event Management, Marketing, Sales, Social Media, Microsoft Excel

Education
Champlain College   2005 — 2009
BS, Business

Experience
Gap Inc./Old Navy   October 2014 - Present
FedEx  July 2001 - July 2004
Levi Strauss & Co.   April 1999 - April 2001

Skills
Customer Service, Troubleshooting, Leadership, Customer Satisfaction, Type 40WPM, Microsoft Office, Adobe Creative Suite, Apple OS, AutoCAD, Project Coordination, Quality Management

Education
San Francisco State University   1999 — 2001
Bachelor of Science (BS), Apparel and Textiles, 14

City College of San Francisco   1995 — 1999
Associate of Arts (AA), General Studies

Lowell High School   1991 — 1995
High School Diploma

Experience
Hunter College School of Education  March 2015 - Present
CUNY City Tech   January 2013 - Present
CUNY LaGuardia Community College  June 2014 - September 2014
NYC Department of Education  September 2013 - 2014
NYC Department of Education  March 2013 - May 2013
Make Meaning  November 2011 - December 2012
National Basketball Association  November 2009 - February 2011
Gap Inc./Old Navy   May 2007 - January 2010

Skills
Customer Service, Teaching, Tutoring, Research, Community Outreach, Public Speaking, Writing, Lesson Planning

Education
Hunter College   2008 — 2013
Bachelor of Arts (B.A.), English

Experience
Aparna Subramanian, DDS   February 2012 - February 2013
Dennis Song, DDS, MD   February 2012 - May 2012
University of the Pacific, Arthur A. Dugoni School of Dentistry   January 2012 - February 2012
Gap Inc./Old Navy   October 2010 - January 2011
Beauty of Life Fashion Show   October 2010 - October 2010
Macy's  September 2010 - September 2010
Chic Fashion Week   August 2010 - August 2010
Fashion On The Square   August 2010 - August 2010
Spartan Daily  January 2010 - June 2010
Spartan Daily  August 2009 - December 2009

Skills
Advertising, Facebook, Photoshop, Fashion, Social Media, Adobe Creative Suite, Email Marketing, Public Relations, Marketing, Marketing Communications, Social Networking, Sales, Social Media Marketing, Online Advertising, InDesign, Illustrator, Copywriting, PowerPoint, Event Planning, Microsoft Office, Adobe Acrobat, Graphic Design, Microsoft Excel, Dentrix, Dexis, Digital X-ray, Dentistry, CEREC, Dental Insurance, Medical Billing, A/R collections, Appointment Scheduling, Dental Assisting, Tutoring

Education
City College of San Francisco   2011 — 2012
Certificate, Dental Assisting

City College of San Francisco   2010 — 2012
A.A., Fashion Merchandising

San Jose State University   2005 — 2010
Bachelor of Science, Advertising

Experience
Tutor.com  October 2010 - Present
Tacoma Public Library  November 2006 - Present
Central Washington University  January 2005 - June 2005
Gap Inc./Old Navy   November 2003 - December 2004
Metro Parks Tacoma  June 2000 - September 2003
Boys and Girls Clubs of South Puget Sound  November 2002 - May 2003

Skills
Information Literacy, Library Science, Research, Microsoft Office, Teaching, Public Speaking, Customer Service, Editing, Higher Education, Social Media, PowerPoint, Microsoft Excel, Tutoring, Literature, Microsoft Word, Critical Thinking, Curriculum Design, Writing, Community Outreach, Grant Writing, Curriculum Development, Blogging, Volunteer Management, Nonprofits

Education
Central Washington University   2005 — 2009
M.A., English

Pacific Lutheran University   2002 — 2003
B.A., English

Eastern Washington University   1999 — 2002
None, English Language and Literature/Letters

Experience
Autobahn Tank & Rast GmbH   October 2012 - July 2013
US Army  October 2010 - March 2012
Bank of America  August 2007 - October 2010
Famous Footwear  2008 - 2009
Gap Inc./Old Navy   2007 - 2008
Esprit  August 2005 - May 2007
Autobahn Tank & Rast GmbH   July 2002 - July 2006
PAZ Trier   September 2004 - July 2005
Bischöfliches Generalvikariat   July 2000 - June 2003

Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Time Management, Public Speaking, Teamwork, PowerPoint, Human Resources, German Translation, Cash Management, Accounting, Payroll, Banking, Administration, Management, Transportation..., Military Training, Military Experience, German Culture, Military Operations, Travel Planning, Sales, Training, Problem Solving, Team Leadership, Marketing, Social Media, Communication, Army

Education
Mayville State University   2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General

Central Texas College   2011 — 2011
Business

Austin Community College   2008 — 2008
Business

Geschwister Scholl Schule, Hermeskeil   2003 — 2004
Fachhochschulreife, Businness

Berufsbildende Schule für Wirtschaft Trier   2000 — 2003
Associate of Arts and Sciences (AAS), Business

Experience
Gap Inc.  November 2013 - June 2014
Gap Inc./Old Navy   October 2012 - July 2013

Skills
Public Speaking, PowerPoint, Social Media, Teamwork, Video Editing, Communication, Organization, Customer Service, Spanish-speaking, Windows & Mac operating..., Microsoft Office, Microsoft Word, Time Management, Retail, Cashiering, Social Networking

Education
City University of New York-Herbert H. Lehman College   2012 — 2015
Multimedia Studies, Film/Cinema/Video Studies

University at Albany   2011 — 2012

Cardinal Spellman High School   2007 — 2011

Experience
Kohl's Department Stores  September 2014 - Present
Amazon  October 2011 - March 2012
Sports Authority  April 2010 - August 2011
Gap Inc./Old Navy   October 2005 - March 2010
Payless ShoeSource  June 1992 - June 2003

Skills
Retail Management, Retail, Store Management, Customer Service, Time Management, Outlook, Coaching

Education
Central Washington University   1987 — 1992
BS, Business Administration

Experience
Walgreens  January 2015 - Present
Bed Bath & Beyond  October 2013 - February 2014
Gap Inc./Old Navy   September 2012 - October 2013
Shoprite  September 2011 - December 2011

Skills
Cashiering, Shipping & Receiving, Stocking, Computer Proficiency, Customer Satisfaction, Sales

Education
Central Piedmont Community College   2014 — 2016
Associate's Degree, Business Administration and Management, General, 2.7

Spring Valley Highschool   2009 — 2011
High School, N/A, 2.5

Experience
NBCUniversal, Inc.   September 2013 - Present
Blip Networks  May 2013 - August 2013
Undertone  January 2013 - May 2013
Undertone  September 2012 - January 2013
Uniqlo  January 2012 - September 2012
UNIQLO  July 2011 - January 2012
Gap Inc./Old Navy   June 2010 - July 2011
New York Hall of Science  December 2007 - January 2009

Skills
Retail, Computers, Photoshop, Video Editing, Video Production, Digital Photography, Social Media, Breakdance, Word Processing, PowerPoint, Display Advertising, Marketing Strategy, Web Design, Graphic Design, Strategic Planning, Maya

Education
Hunter College   2010 — 2014
Bachelor of Arts (B.A.), Media Studies

Bayside High School   2006 — 2010

Experience
Attitudes A Salon   August 2012 - Present
Bath & Body Works  August 2010 - August 2011
Subway  January 2011 - March 2011
Gap Inc./Old Navy   September 2007 - March 2008
Subway  August 2006 - September 2007

Skills
Customer Service, Committed to Customer..., Computers, Fast Learner, Microsoft Office, Phone Skills, Phone Etiquette, Multi Tasking

Education
Central Piedmont Community College   2011 — 2012

Butler High School   2005 — 2009

Experience
Gap Inc./Old Navy   2010 - Present
Macy's  1998 - 2009

Education
Central Washington University   1994 — 1998
Bachelor's of Science, Biology, General

Experience
Gap Inc./Old Navy   August 2009 - Present

Skills
Employee Training, Internal Investigations, Auditing, External Investigations

Education
City College of San Francisco

Experience
Gap Inc./Old Navy   September 2010 - August 2012

Education
Christopher Newport University   2012 — 2016
Bachelor of Arts (B.A.), Communication, General

Experience
Sports Authority  May 2002 - Present
Gap Inc./Old Navy   July 1999 - May 2002
Sportsmart Inc.   August 1995 - July 1999
Kmart Corporation  January 1989 - August 1995

Skills
Loss Prevention, Management, Merchandising, Retail, Retail Sales, Store Management, Store Operations, Visual Merchandising, Planograms

Education
San Francisco State University   1985 — 1988
Bachelor's Degree, Business Administration and Management, General

City College of San Francisco   1983 — 1985
General Studies

Lowell High School   1980 — 1983
High School

Experience
Gap Inc./Old Navy   August 2011 - January 2013

Skills
Customer Service, Microsoft Word, Leadership, PowerPoint, Management, Project Management, Microsoft Office, Research, Social Media, Sales, Team Leadership, Teaching, Training, Team Building, Strategic Planning, Marketing

Education
Central Piedmont Community College   2013 — 2017

Experience
Gap Inc./Old Navy   November 2013 - July 2014
Cr  June 2013 - October 2013
KDS Marketing Inc   October 2012 - December 2012

Skills
Ability to develop..., Filling experience, Computer skills in..., Able to multitask, Team Manager for a club..., Assistant coach

Education
Citrus College   2014 — 2017
Associate of Arts (AA), Kinesiology and Exercise Science

Experience
Gap Inc./Old Navy   Direct Care CounselorPSCH INC August 2014 - Present

Education
City University of New York-Herbert H. Lehman College   2013 — 2016

City University of New York-Herbert H. Lehman College   2013 — 2016
Bachelor's Degree, Health/Health Care Administration/Management