Gaylord Hotels
Industry: Hospitality company
DescriptionGaylord Hotels is the large convention hotel brand of Marriott International. It consists of four large hotels with attached convention centers and one overflow support hotel property. The properties are owned by Ryman Hospitality Properties, Inc. Parent organization: Marriott International Founder: Edward Gaylord Founded: 1982 Headquarters: Nashville, TN Number of locations: 5
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Gaylord Hotels Employees
Nacogdoches Medical Center January 2015 - Present
Liquor Mart August 2014 - Present
Gaylord Hotels May 2011 - August 2014
Skills
Communication, Analytical Skills, Techinical, Team Leadership, Strong Work Ethic, Organizational..., Research, Leadership, Customer Service, Social Skills, Social Networking, Public Speaking, Community Outreach, Data Entry, Event Management, Event Planning, Microsoft Excel, Microsoft Word, PowerPoint, Sales
Education
Stephen F. Austin State University 2011 — 2015
Bachelor of Science (BS), Health Services/Allied Health/Health Sciences, General
Edward S. Marcus High School 2007 — 2011
Argo Data Resource Corporation July 2015 - Present
ACTIVE Network January 2015 - July 2015
Best Buy 2014 - December 2014
Reitz Realty Group April 2014 - November 2014
Gaylord Hotels May 2011 - August 2011
Skills
Java, C#, Customer Service, Microsoft Office, Microsoft Excel, Android Development, Teamwork, Sales, Data Entry, Visual Studio, Photoshop, Windows, PowerPoint, Plugins, Computer Networking, Retail, Game Design
Education
The University of Texas at Arlington 2010 — 2014
Bachelor of Science (B.S.), Information Systems
Fiorella Insurance August 2013 - Present
Marriott International December 2011 - August 2013
Gaylord Hotels November 2010 - December 2011
Gaylord Hotels May 2007 - November 2010
Walt Disney World April 2005 - May 2007
Walt Disney World May 1999 - April 2005
Skills
Health Insurance, Affordable Care Act, Insurance Marketing, Insurance Agency..., Sales Management, Business Development, Sales Trainings, Health Insurance..., Sales Process, Insurance, Lead Generation, Call Centers, Marketing, Resorts, Event Management, Event Planning, Hospitality Management, Management, Hotel Management
Education
Webster University 2004 — 2005
Master of Business Administration (M.B.A.)
Texas Tech University 1995 — 1999
Bachelor's Degree, Restaurant, Hotel, and Institutional Management
PSAV November 2014 - Present
Dallas Derby Devils May 2013 - Present
Dallas ISD August 2013 - November 2014
Park Place Dealerships May 2012 - August 2013
Gaylord Hotels October 2006 - March 2012
Gaylord Hotels 2009 - 2012
Skills
Resorts, Hospitality Management, Hospitality, Budgets, Customer Service, Forecasting, Microsoft Office, Microsoft Excel, Event Management, Event Planning, Team Building, Process Improvement, PowerPoint, Microsoft Word, Strategic Planning, Administrative..., System Administration, Ticket Sales, Ticketing Systems, Ticketing Software, Events Coordination, Live Events, Sales Process, Organization, Communication, Manage Client..., Web Design, Time Management, Training, Sponsorship, Customer Satisfaction, Project Planning, Process Scheduler
Education
Tarrant County College 2012 — 2014
Associate of Science (A.S.), Business Administration and Management, General, 3.6 GPA
HCA April 2015 - Present
HCA Physician Services February 2011 - May 2015
HCA Physician Services July 2009 - February 2011
Sysgenix Resources November 2008 - February 2009
Delek US/Mapco Express 2009 - 2009
Gaylord Hotels 2002 - 2007
Gaylord Opryland 2002 - 2007
Gaylord Entertainment 2003 - 2004
Spherion August 1999 - August 2002
Skills
Employee Relations, Onboarding, Employment Law, Career Counseling, Job Search, Office Administration, Recruiting, Applicant Tracking..., Leadership, Management, Human Resources, Talent Acquisition, Sourcing, HRIS, College Recruiting, Internet Recruiting, Staffing Services, Customer Service, Networking, New Hire Orientations, Time Management, Temporary Staffing, Employee Training, Hiring, Interviews, Training, Resume Writing, Benefits Administration, Employee Benefits
Education
Tennessee Technological University 1991 — 1995
Bachelor's degree, Retail Management
Medical Specialties Distributors, LLC February 2014 - Present
NRH2O Family Waterpark April 2010 - September 2013
Gaylord Hotels October 2012 - July 2013
Skills
Cpr Certified, AED, First Aid, American Sign Language, Microsoft Office, Public Speaking, Customer Service, Microsoft Word, PowerPoint, Microsoft Excel, Social Media, Research, Leadership
Education
University of North Texas 2012 — 2014
Tarrant County College 2009 — 2011
Groups360 May 2013 - Present
The Knowland Group October 2012 - March 2013
Gaylord Entertainment January 2010 - October 2012
Gaylord Hotels January 2008 - January 2010
Skills
Hospitality, Hospitality Management, Resorts, Revenue Analysis, Hotel Management, Convention Services, Meeting Planning, Food & Beverage, Tourism, Catering, Trade Shows, Event Management, Pre-opening, Banquets, Corporate Events, Front Office, Yield Management, Customer Service, Hotels, Concierge Services, Property Management..., Contract Negotiation, Team Building, Lodging, Opening Hotels, Sales, Menu Development, Event Planning, Restaurants, Rooms Division, Budgets, OnQ, Hotel Booking, Management, Sales Management, Forecasting, Leadership, Customer Satisfaction, Restaurant Management, Food, Incentives
Education
University of North Carolina at Charlotte 1983 — 1987
BA, Industrial Psychology and Organizational Communication
University of North Carolina at Charlotte
Arabian Nights Dinner Attraction August 2013 - January 2014
Gaylord Hotels January 2012 - July 2013
Walt Disney World October 2011 - January 2012
Martinez school supply April 2006 - June 2008
Skills
Microsoft Office, Social Networking, Facebook, Sales, Microsoft Word, PowerPoint, Teamwork, English, Customer Service, Event Planning, Hospitality, Event Management, Hospitality Industry, Tourism, Problem Solving, Food, Resorts, Hotels, Restaurants, Customer Satisfaction, Time Management, Communication, Marketing
Education
Universidad Del Este 2009 — 2011
Associate's degree, Hotel/Motel Administration/Management, 3.00 gpa
Luz Amèrica Calderon 2005 — 2008
High School Diploma, High School/Secondary Diplomas and Certificates
Gaylord Hotels December 2014 - Present
The Dallas Arboretum & Botanic Garden September 2012 - May 2014
Todd Events Creative Services January 2012 - May 2012
Walt Disney World August 2011 - January 2012
The Princeton Review June 2010 - August 2011
Texas Christian University August 2007 - May 2011
d.r.2 marketing June 2009 - August 2009
Jay Young Photography August 2006 - August 2007
Skills
Adobe Creative Suite, Leadership Development, Team Leadership, Organizational..., Situational Leadership, Microsoft Office, Social Media, Social Networking, Event Management, Management, Time Management, Event Planning, Creative Direction, Marketing, Weddings, Leadership
Education
Texas Christian University 2007 — 2011
Bachelor of Science, Advertising/Public Relations
Grapevine High School 2003 — 2007
Hello Florida January 2015 - Present
Gaylord Hotels October 2014 - January 2015
Au Pair January 2014 - September 2014
Sea World March 2012 - January 2013
Skills
Customer Service, People Skills, Hospitality, Meeting Planning, Corporate Events, Hospitality Industry, Hotels, Event Management, Event Planning, Food & Beverage, Hospitality Management, Catering
Education
Modul University 2013 — 2013
Bachelor's degree, Tourism and Travel Services Management
University of Central Florida 2011 — 2013
Bachelor of Applied Science (BASc), Hospitality Administration/Management
Gaylord Hotels March 2015 - Present
Marriott International December 2012 - Present
Coach March 2009 - December 2012
Reed Krakoff June 2012 - August 2012
Chili's May 2007 - June 2012
Reed Krakoff June 2011 - August 2011
Circuit City August 2005 - May 2007
Skills
Revenue Analysis, Hospitality Management, Hospitality Industry, Hospitality, Hotels, Luxury Goods, Fashion, Sales Management, Sales, Operations Management, Food & Beverage, Management, Customer Service, Customer Satisfaction, Catering, Restaurants, Microsoft Office, Event Planning
Education
The University of Texas at Arlington
Bachelor's in Business Management, International Business
The University of Texas at Arlington
Bachelor's Degree in Business Administation in Management, International Business
Precedent Hospitality & Management Properties, Paseo February 2015 - June 2015
The Club at Grandezza & The Club at the Strand August 2014 - January 2015
The Club at Grandezza November 2013 - August 2014
Marriott International June 2013 - September 2013
Gaylord Hotels 2011 - 2013
Gaylord Hotels 2010 - 2013
Gaylord Hotels 2009 - 2011
Universal Orlando August 2007 - October 2009
Skills
Hospitality, Customer Service, Employee Training, Microsoft Office, Process Improvement, Call Centers, Customer Satisfaction, Hotels, Resorts, Hospitality Management, Food, Food, Banquets, Hospitality Industry, Front Office, Event Management, Revenue Analysis, Hotel Management
Education
University of Central Florida 2007 — 2011
Bachelor of Arts (BA), Interpersonal & Organizational Communication
University of Central Florida 2007 — 2011
Bachelor of Science (BS), Psychology
Gaylord Hotels May 2013 - Present
Gaylord Hotels April 2012 - May 2013
GBTA January 2011 - December 2012
Gaylord Texan Resort 2002 - 2012
Hilton Worldwide 2000 - 2002
Hilton Hotels 1997 - 2000
Hilton Lincoln Center Dallas 1995 - 1997
Skills
Hotels, Sales, Hospitality Industry, Resorts, Business Travel, Account Management, Pre-opening, New Business Development, Hotel Booking, Event Management, Hospitality, Hospitality Management, Management, Meeting Planning, Public Relations, Marketing, Revenue Analysis, Sales Management, Tourism, Trade Shows
Education
Texas A&M University 1988 — 1992
BS, Marketing
Martin Highschool - 1985 — 1988
Gaylord Hotels October 2014 - Present
University of Texas at Arlington August 2014 - Present
Chick-fil-A Restaurants December 2013 - August 2014
Panda Restaurant Group June 2013 - November 2013
Gaylord Hotels April 2012 - May 2013
Skills
Restaurant and Bar..., Mixology/Beverage Menu..., Consulting for..., Hospitality Management, Bartending, Employee Training, Microsoft Office, Hospitality Industry, Restaurants, Catering, Hospitality, Customer Service
Education
The University of Texas at Arlington 2014 — 2016
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
University of North Texas 2011 — 2013
Bachelor of Science (BS), Hospitality Management
UnitedHealth Group August 2013 - Present
Jimmy John's February 2012 - August 2013
Gaylord Hotels November 2011 - January 2012
Skills
Creative Writing, Customer Service, Sales, Presentations, Communication, Teaching, Marketing, Research, Public Speaking, Problem Solving, Screenwriting, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Social Media
Education
University of North Texas 2001 — 2004
Bachelor's degree, Radio, Television, and Film, 3.0
Reata Grill DFW Airport (FGR Food Corp) September 2008 - Present
Reata Restaurant June 2015 - September 2015
Texas Wings August 2006 - July 2008
Gaylord Hotels April 2004 - July 2007
Skills
Catering, Customer Service, Management, Hospitality, Restaurants, Food, Restaurant Management, Hospitality Industry, Food, Banquets, Budgets, Culinary Skills, Fine Dining, Hospitality Management, Hotels, Menu Development, Sales, Strategic Planning, Team Building, Training
Education
Grand Prairie High School; Collin County Community College; Stephen F. Austin State University
HPN Global August 2010 - Present
Gaylord Hotels October 2003 - February 2010
Gaylord Palms May 2000 - October 2003
Wyndham International 1997 - 2000
El Conquistador Resort and Country Club 1991 - 1997
Safaris & Tours 1985 - 1990
Maritz Travel Company January 1984 - February 1985
Delta Cruise Lines 1979 - 1983
Skills
Hotels, Hospitality, Hospitality Industry, Trade Shows, Meeting Planning, Tourism, Event Management, Resorts, Contract Negotiation, Hospitality Management, Customer Service, Incentives, Account Management, Contract Negotiating, Sales, Sponsorship, Revenue Analysis, Corporate Events, Convention Services, Incentive Travel, Customer Satisfaction, Wine, Lodging, Menu Development, Marketing, Leisure, Marketing Strategy, Sales Management, Management, Travel Management, Catering, Hotel Management, Event Planning, Budgets, Food & Beverage, Yield Management, Languages-Portuguese, Leadership, Pre-opening, Restaurants, Sales Operations, Market Planning, Property Management..., Negotiation, Doing Business in Brazil
Education
University of South Florida
BS
Winter Haven High School
Winter Haven High School
Winter Haven High School
Gaylord Hotels August 2015 - Present
Fairmont Hotels & Resorts February 2015 - August 2015
Self-employed with Omni Hotels August 2013 - September 2014
The Howard Theatre June 2012 - August 2013
Ralph Brennan Restaurant Group February 2010 - June 2012
Rochester Institute of Technology March 2011 - May 2011
The Roosevelt Hotel, Waldorf Astoria Collection January 2009 - February 2010
House of Blues - Chicago July 2008 - February 2009
The Drake Hotel - Hilton March 2007 - July 2008
Chicago Shakespeare Theater January 2006 - February 2007
Skills
Food & Beverage, Restaurants, Event Management, Hospitality Management, Hospitality, Micros, Catering, Banquets, Restaurant Management, Training, Pre-opening, Management, Event Planning, Fine Dining, Theatre, Revenue Analysis, Customer Service, Budgets, Entertainment, Guest Service Management, Menu Development, Hotel Management, Bartending, Pre-opening experience, ServSafe, Operations Management, Beverage, Sanitation, Customer Satisfaction, Hotels, Hospitality Industry, P&L
Education
University of Nevada-Las Vegas 2007 — 2009
Master's Degree, Hospitality Administration
University of Southern Maine 1992 — 1998
BA, Social & Behavioral Sciences
Gaylord Hotels June 2015 - Present
Marriott Hotels April 2015 - June 2015
Oak Brook Hills Resort April 2014 - April 2015
Destination Hotels & Resorts November 2013 - April 2014
Oak Brook Hills Marriott Resort May 2012 - November 2013
Ziziki's Taverna, Dallas, TX January 2010 - January 2011
Skills
Restaurants, Micros, Food & Beverage, Hospitality Industry, Restaurant Management, Hospitality Management, Hiring, Craft Beer, Microsoft Office, Microsoft Excel, Timesaver, P&L Management, P&L Responsibility, P&L Analysis, Trend Forecasting, Lodging, Events, TIPS Certified, Liquor Licensing, Interviews, Hotel Management, New Restaurant Openings, Leadership, Event Management, Staff Development, Beverage Development, Cost Control, Public Speaking, PowerPoint, Menu Development, Social Media, Forecasting, Trend Analysis, SALT, Bar Management, Budget Monitoring, Department Budgeting, Sustainability, Team Leadership, Purchasing, MICROS, Hospitality, Hotels, Resorts
Education
Texas Tech University 2009 — 2010
Bachelor of Arts (B.A.), Political Science and Government
University of North Texas 2007 — 2009
Political Science and Government
Carroll High
Gaylord Hotels May 2013 - Present
Spirit Airlines January 2013 - Present
Creative Arts Theatre & School August 2012 - December 2012
Omni Fort Worth Hotel June 2011 - December 2012
NRH2O Family Waterpark May 2007 - August 2011
Colleyville Cinema Grille December 2008 - June 2011
Skills
Cpr Certified, Microsoft Office, Microsoft Word, Event Planning, PowerPoint, Customer Service, Facebook, Microsoft Excel, Time Management, Outlook, Social Media, Bartending, Public Speaking, Hospitality, Event Management, Instagram, Leadership, Modeling, Social Networking, Theatre, Public Relations, Customer Satisfaction, Customer Engagement, InDesign, Non-profits, Account Management, Lifeguarding, Windows, Web Design, Fundraising, Adobe Creative Suite, Social Media Marketing, Research, Graphic Design, Resorts, Teamwork, Marketing Communications, Strategic Planning, Volunteer Management, Program Development, Budgets, Photoshop, English, Online Advertising, Illustrator, Community Engagement, Mac, Editing, Advertising, HTML
Education
The University of Texas at Arlington 2010 — 2012
Bachelor of Arts (B.A.), Interdisciplinary Studies, 3.2
Texas A&M University-Corpus Christi 2008 — 2009
Bachelor of Arts (B.A.), Communications, 3.5
VisitPittsburgh March 2013 - Present
Gaylord Hotels May 2012 - October 2012
Meet Minneapolis Convention & Visitors Association March 2006 - May 2012
Hilton Minneapolis September 2002 - March 2006
The Depot Minneapolis March 2002 - September 2002
Hiltons of Oakbrook Terrace November 1999 - March 2002
Hiltons of Chicago June 1999 - October 1999
Hilton Chicago O'Hare Airport March 1997 - June 1999
Hilton Chicago January 1996 - March 1997
Jenner & Block March 1993 - October 1995
Skills
Meeting Planning, Tourism, Hospitality, Revenue Analysis, Trade Shows, Hotel Management, Yield Management, Hotels, Hospitality Industry, Concierge Services, Hospitality Management, Resorts, Food & Beverage, Restaurants, Sales, Event Planning, Corporate Events, Front Office, Pre-opening, Customer Satisfaction, Convention Services, Budgets, Event Management, Incentive Travel, Contract Negotiation, Catering, Incentives, Public Relations, Marketing, Lodging, Market Planning, Sponsorship, Business Travel, Sales Operations, Marketing Strategy, Travel Management, Social Media Marketing, Revenue Forecasting, Property Management..., Account Management
Education
University of Pennsylvania 1986 — 1990
B.A., International Relations
Hilton Sandestin Beach Golf Resort & Spa January 2015 - Present
Gaylord Hotels February 2013 - January 2015
Wyndham Bay Point Resort May 2011 - February 2013
Sandestin Golf and Beach Resort October 2010 - June 2011
Sandestin Golf and Beach Resort October 2007 - October 2010
Sandestin Golf and Beach Resort May 2006 - October 2007
Skills
Kronos, Front Office, Food & Beverage, Delphi, Catering, Event Planning, Fine Dining, Banquets, Menu Development, Resorts, Event Management, Hospitality, Trade Shows
Education
University of Kentucky 2002 — 2006
Bachelor of Science in Hospitality Management, Nutrition and Food Science- Hospitality Management and Tourism
Gaylord Hotels May 2014 - Present
Rosen Centre Hotel February 2013 - April 2014
Rosen Hotels & Resorts January 2012 - February 2013
Rosen Centre Hotel February 2011 - January 2012
EXPRESS March 2010 - December 2010
Skills
Customer Service, Microsoft Word, Microsoft Office, PowerPoint, Customer Satisfaction, Hospitality, Microsoft Excel, Outlook, Teamwork, Social Media, Team Leadership, Retail, Data Entry, Food & Beverage, Hotels, Cashiering, Training, Hospitality Management, Restaurants, Hospitality Industry, Guest Service Management, Management, Front Office, Food, Sales, Event Planning, Meeting Planning
Education
University of Central Florida 2014 — 2016
Bachelor's degree, Food Service, Waiter/Waitress, and Dining Room Management/Manager
Valencia Community College 2011 — 2012
Associate of Arts (AA), Hospitality Administration/Management
Bellwether, Inc. September 2014 - Present
The Walt Disney World Swan and Dolphin Resort October 2012 - September 2014
Gaylord Hotels March 2001 - October 2012
The Hyland Group February 2000 - February 2001
SmithBucklin June 1997 - February 2000
Skills
Hospitality Industry, Hotels, Hospitality Management, Resorts, Convention Services, Hospitality, Account Management, Hotel Management, Revenue Analysis, Meeting Planning, Yield Management, Sales, Trade Shows, Banquets, Tourism, Food & Beverage, Front Office, Corporate Events
Education
University of Wisconsin-Milwaukee 1993 — 1997
Bachelor of Arts, Communications, Organizational Communications, Interpersonal Communications, Ethnic Studies
Trinity College, Dublin
International Communication, Study Abroad
Gaylord Hotels July 2015 - Present
Marriott International September 2012 - Present
Marriott International June 2011 - September 2012
Omni Hotels July 2010 - June 2011
Skills
Hotels, Hospitality Management, Hospitality Industry, Hotel Management, Hospitality, Food & Beverage, Micros, Banquets, Catering, Property Management..., Meeting Planning, Restaurants, Hotel Booking
Education
University of Alabama 2006 — 2010
Bachelor's degree, Hospitality Administration/Management
Outdoor Industry Association November 2013 - Present
Experient October 2012 - July 2014
Gaylord Hotels May 2005 - October 2012
Destination Hotels & Resorts May 2002 - May 2005
Newmarket International November 1999 - January 2002
Regal Harvest House June 1998 - November 1999
Keystone Resort January 1995 - June 1998
Boston Park Plaza Hotel January 1992 - January 1995
Skills
Hospitality, Trade Shows, Corporate Events, Food & Beverage, Meeting Planning, Hotels, Hospitality Industry, Sponsorship, Event Management, Event Planning, Contract Negotiation, Catering, Tourism, Account Management, Sales, Budgets, Sales Management, Negotiation, Team Building, New Business Development
Education
University of New Hampshire 1982 — 1986
Bachelor of Arts (B.A.), Political Science and Government
Milford Area Senior High School 1978 — 1982
FRHI Hotels & Resorts June 2010 - Present
Gaylord Hotels January 2003 - June 2010
Hyatt Regency Dallas 2001 - 2003
Omni Hotels 1998 - 2000
Omni Mandalay Hotel 1996 - 1998
Skills
Incentive Travel, Contract Negotiation, Hotels, Hospitality, Hospitality Management, Sales, Revenue Analysis, Meeting Planning, Hotel Management, Strategy, Event Management, Food & Beverage, Incentives, Tourism, Marketing Strategy, Trade Shows, Convention Services, Hospitality Industry, Catering, Resorts, Travel Management, Budgets, Corporate Events, Yield Management, Hotel Booking, Event Planning, Customer Service, Pre-opening, Marketing
Education
The University of Texas at Austin
Gaylord Hotels 2014 - Present
Grapevine Convention & Visitors Bureau 2010 - 2014
Main Event Entertainment 2009 - 2010
Gaylord Texan Resort & Convention Center 2005 - 2009
Skills
Meeting Planning, Event Management, Site Inspections, Destination Marketing, Sales Management, Hotels, City Marketing, Hospitality, Hospitality Management, Event Planning, Coordinating Special..., Corporate Events, Customer Service, Trade Shows, Catering, Hospitality Industry, Tourism, Food & Beverage, Restaurants
Education
Texas State University-San Marcos 2000 — 2004
BA
RECARO Aircraft Seating June 2015 - August 2015
GNC May 2014 - August 2014
Gaylord Hotels May 2013 - August 2013
Zenzero Bakery May 2012 - August 2012
Riverchase Golf Course June 2010 - August 2011
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Sales, Microsoft Office, Teamwork, Customer Satisfaction, Public Speaking, Time Management, Event Planning
Education
Texas Christian University 2012 — 2016
Bachelor's Degree, Logistics and Supply Chain Management, Junior
Cistercian Preparatory School 2006 — 2012
High School
Gaylord Hotels July 2015 - Present
Gaylord Hotels October 2013 - Present
Gaylord Hotels September 2009 - October 2013
Subway June 2008 - January 2010
Skills
Food Service, Food Preparation, Cashiering, Restaurants, Cash Register, Time Management, Restaurant Management, Cooking, Food Safety, Food & Beverage, Customer Service, Cash Handling Experience, Inventory Management, Phone Etiquette, Teamwork, Microsoft Word, PowerPoint, ServSafe, Microsoft Office, Microsoft Excel, HR Consulting, HR Policies, Catering
Education
University of North Texas 2011 — 2013
Bachelor of Science (B.S.), Hospitality Administration/Management
Vision Hospitality Group, Inc. May 2015 - Present
Carver Hotel Group September 2013 - April 2015
Augusta Hospitality Management Group 2012 - 2013
Leadership Donelson-Hermitage Class of 2012 July 2011 - October 2012
Wyndham Hotel Group October 2010 - April 2012
Moksha Hotels llc September 2004 - October 2010
Doubletree Hotel Nashville January 2002 - August 2004
MailNet Services, Listcleanup.com June 1997 - January 2001
Publishing Group of America 1999 - 2001
Gaylord Hotels 1994 - 1997
Skills
Marketing, Trade Shows, Hospitality, Salesforce.com, Revenue Analysis, CRM, Event Management, Event Planning, Forecasting, Customer Retention, Sales Management, Management, Hotels, Tourism, Leadership, Contract Negotiation, E-business, E-commerce Consulting, Global E-commerce, Sales, Customer Service, Online Marketing, Hospitality Industry, Hospitality Management, New Business Development, Integrated Sales and..., Delphi, Opera, Food & Beverage, Yield Management, Customer Satisfaction, Hotel Management, Resorts, Meeting Planning, Budgets
Education
Gen-Ka Management Institute 1982 — 1986
Associate of Science (A.S.)
Tennessee State University 1988 — 1993
Hotel & Restaurant Administration
Sunstone University 2002 — 2002
Certificate
Moi Equator Secondary School 1979 — 1982
Diploma
Gaylord Hotels December 2013 - Present
Gaylord Hotels 2003 - December 2013
Gaylord Entertainment 1999 - 2003
Gaylord Opryland Resort 1987 - 1999
General Jackson Showboat 1985 - 1986
Skills
Hospitality, Hotels, Resorts, Revenue Analysis, Convention Services, Hospitality Industry, Hospitality Management, Budgets, Hotel Management, Sales, Sales Management, Customer Service, Forecasting, Account Management, Meeting Planning, Management, Leadership, CRM, Marketing, Strategic Planning, Sales Operations, Yield Management, Food
Education
University of Kentucky 1980 — 1985
Marriott International August 2014 - Present
Gaylord Hotels June 2010 - August 2014
cazoozle, LLC November 2009 - November 2010
Starmark International September 2008 - November 2009
Ypartnership February 2007 - September 2008
RIVR Media 2006 - 2006
WUFT-FM January 2005 - December 2005
WFTV May 2005 - August 2005
CNN 2004 - 2004
Skills
Marketing, Television, Video Production, Strategic Planning, Hospitality, Social Media Marketing, Media Relations, Integrated Marketing, Copywriting, Social Networking, Social Media, Marketing Communications, Advertising
Education
University of Florida 2002 — 2006
BS, Telecommunication/News
Winter Park High School 1999 — 2002
Holiday retirement August 2015 - Present
Children's Medical Center April 2015 - Present
Sheraton Dallas Hotel April 2006 - November 2012
Gaylord Hotels April 2004 - March 2006
Central Markets July 2002 - April 2004
Skills
Banquets, Fine Dining, Food, Hospitality, Hospitality Industry, Hospitality Management, Pre-opening, Resorts, Restaurant Management, Catering, Hotel Management, Culinary Skills, Food, Restaurants, Menu Development
Education
The Culinary Institute of America
Associate's degree, Culinary Arts/Chef Training
Forever Flowers January 2015 - Present
Eagle River's Last Resort June 2000 - Present
CBS Radio October 2013 - June 2014
CBS Radio November 2011 - October 2013
Gaylord Hotels 2012 - 2013
Clear Channel August 2011 - November 2011
Heartland Communications June 2011 - September 2011
North Florida Regional Medical Center November 2010 - May 2011
GatorVision August 2010 - May 2011
Paladin Productions October 2010 - April 2011
Skills
Marketing, Radio Promotions, Wordpress, Final Cut Pro, Cool Edit Pro, Microsoft Office, Video Editing, HTML, Video Production, Social Media, Photoshop, Facebook, Promotions, Broadcast, Editing, Event Planning, Audacity, Radio Broadcasting, Non-linear Editing, Audio Editing, Radio, Broadcast Journalism, Television, Voice Over, Adobe Audition, Digital Media, ENPS, Blogging, Public Relations, Radio Producing, Camera Operating, Camera, Sound, YouTube
Education
University of Florida 2007 — 2011
Bachelor of Science, Telecommunication
Gaylord Hotels June 2015 - Present
Carrabba's Italian Grill February 2015 - Present
Dragonfly Orlando May 2014 - September 2014
Mullinax Ford March 2013 - January 2014
Arnold Palmer's Bay Hill Club & Lodge July 2012 - March 2013
Long Marketing, Inc November 2009 - February 2013
Carrabba's Italian Grill February 2010 - January 2013
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Customer Service, Facebook, Research, Social Media, Time Management, Social Networking, Teamwork, Outlook, Critical Thinking, Leadership, Data Analysis, Photoshop, Editing, Statistics, Data Entry, Social Media Marketing, Fundraising, Marketing, OS X, Sales, Windows, Technical Writing, Hospitality, Training, SPSS, Team Building, Event Planning, Marketing Strategy, Strategic Planning, Sales Management, Event Management
Education
University of Central Florida 2007 — 2011
B.S.B.A, Business Administration, Minor in Finance
University of Central Florida
In Progress, Engineering
Gaylord Hotels July 2014 - Present
Omni Hotels April 2014 - July 2014
Gaylord Hotels December 2013 - July 2014
ETourandTravel, Inc. November 2013 - April 2014
Holiday Inn UCF July 2013 - November 2013
Radisson January 2013 - June 2013
Sunglass Hut November 2012 - January 2013
Panera Bread February 2012 - January 2013
Macy's September 2011 - June 2012
Skills
Hospitality, Customer Service, Guest Recovery, Front Office, Hospitality Industry, Hotels, Hospitality Management, Resorts, Spa, Guest Booking, Creativity Skills, Organizational..., Banquets, Data Entry, Payroll Administration, Scheduling, Time Management, Office Administration, Support Management
Education
University of Central Florida 2010 — 2014
Bachelor of Science (BS), Interdisciplinary Studies
University of Central Florida 2010 — 2014
Bachelor of Science (BS), Interdisciplinary Studies
Gaylord Hotels August 2015 - Present
Gaylord Opryland Hotel & Convention Center March 2013 - Present
Gaylord Hotels August 2010 - October 2012
Gaylord Texan 2000 - 2010
Wyndham Anatole Hotel 1995 - 1999
Dallas Convention & Visitors Bureau 1990 - 1995
Skills
Meeting Planning, Resorts, Hotels, Hospitality, Convention Services, Hospitality Industry, Hospitality Management, Hotel Management, Event Planning, Tourism, Event Management, Contract Negotiation, Trade Shows, Corporate Events, Incentives, Sales, Leadership, Customer Service, Hotel Booking, Revenue Analysis, Banquets, Catering, Yield Management, Food & Beverage
Education
Texas State University-San Marcos 1983 — 1987
Bachelor of Science (BS), Public Relations, Advertising, and Applied Communication
Gaylord Hotels November 2014 - Present
Loews Hotels November 2013 - November 2014
Loews Hotels April 2013 - November 2013
Loews Hotels July 2012 - April 2013
The Walt Disney Company February 2011 - November 2012
The CSI Companies May 2012 - June 2012
Theta Chi Fraternity March 2011 - April 2012
Panera Bread March 2007 - August 2009
Skills
Hotels, Resorts, Recruiting, Restaurants, Opera, Rooms Division, Microsoft Office, Human Resources, Guest Service, Staffing Services, HotSOS, Theme Parks, Timesaver, ADP Payroll, Adaco, Supply Ordering, Employee Evaluation, Labor Management, Customer Service, Event Management, Event Planning, Front Office, Hospitality, Hospitality Management, Time Management, Training
Education
University of Central Florida 2008 — 2012
BS, Hospitality Management, Graduate
Christopher Columbus High School 2004 — 2008
High School Diploma
Kroger August 2009 - Present
O Charleys May 2014 - August 2014
Gaylord Hotels October 2012 - February 2013
Skills
Cake Decorating, Butchery, Baking, Catering, Sugar Sculpting, Management, Customer Service, Microsoft Excel, Food & Beverage, Food Safety, Food Preparation, Advertising
Education
The Art Institute of Tennessee-Nashville 2012 — 2014
Associate of Arts (A.A.), Baking and Pastry Arts/Baker/Pastry Chef
Wyndham Worldwide August 2015 - Present
Levy Restaurants August 2014 - June 2015
Sheraton Hotels & Resorts January 2014 - July 2014
Gaylord Hotels September 2012 - December 2013
Walt Disney World September 2010 - December 2012
Skills
Customer Service, Training, Food, Management, Event Planning
Education
University of Central Florida – Rosen College of Hospitality Management 2013 — 2015
Bachelor of Science (BS), Event Management
Valencia College 2010 — 2013
Associate of Arts (A.A.), General Studies
Valencia College 2010 — 2012
Associate of Science (A.S.), Culinary Management
Gaylord Hotels May 2013 - August 2013
Skills
Finance, Social Networking, Technological..., Organizational..., Strategic Thinking
Education
Texas Tech University 2014 — 2018
Flower Mound Marcus High School 2010 — 2014
Marriott International May 2015 - Present
Gaylord Hotels September 2014 - May 2015
Top Tier Events August 2014 - November 2014
The Event Group December 2013 - July 2014
Pipeline Productions June 2014 - June 2014
KFB Events February 2014 - May 2014
The Jones Center Big Gala Night November 2013 - November 2013
Theater Squared Education Gala November 2013 - November 2013
Lights of the Ozarks Parade August 2013 - November 2013
Rogers Convention and Visitors Bureau May 2013 - August 2013
Skills
Social Media, Marketing, Hospitality Management, Restaurant Management, Advertising, Bartending, Event Planning, Coordinating Events, Calendar Planning, Festivals, Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Customer Service, Event Management, Microsoft Office
Education
University of Arkansas at Fayetteville 2010 — 2014
B.S.H.E.S, Food, Human Nutrition and Hospitality
Southlake Carroll High School 2006 — 2010
Boston Park Plaza October 2012 - Present
Gaylord Hotels March 2010 - October 2012
Atlantis, Paradise Island March 2009 - March 2010
Greater Philadelphia Chapter of PCMA January 2009 - January 2010
Gaylord Hotels March 2003 - March 2009
Gaylord Hotels March 2003 - March 2009
Marriott Hotels August 1986 - October 2000
Skills
Customer Relations, Team Leadership, Customer Events, Meeting Planning, Hotels, Customer Service, Resorts, Hospitality Industry, Hospitality, Sales Management, Leadership, Marketing, Event Management, New Business Development, Hospitality Management, Convention Services, Sales, CRM, Food & Beverage, Menu Development, Management, Hotel Management
Education
University of Massachusetts, Amherst 1982 — 1986
BS, Hotel Restaurant and Travel Administration
University of Nevada-Las Vegas 1984 — 1985
Semester on exchange, Hotel Administration
Gaylord Hotels ServerGaylord Texan ResortMay 2013 - Present
Planet Tan January 2012 - January 2013
The Cheesecake Factory January 2008 - January 2012
Education
University of North Texas 2010 — 2014
Bachelor of Science (B.S.), Economics, Business, Learning Technologies
ClubCorp March 2015 - Present
Gaylord Hotels October 2013 - April 2015
Redneck Heaven August 2012 - July 2013
Prime Bar March 2011 - April 2012
Skills
Hospitality, Hotels, Hospitality Management, Food & Beverage, Hospitality Industry, Restaurants, Sales, Customer Service, Microsoft Excel, MICROS, Time Management, Hotel Management, Catering, Customer Satisfaction, Event Planning, Microsoft Office
Education
University of North Texas 2012 — 2015
Hospitality Management
3M Health Care August 2015 - Present
3M Industrial May 2015 - August 2015
Cintas January 2015 - April 2015
Mozie's February 2014 - December 2014
Proof Advertising June 2013 - August 2013
Gaylord Hotels May 2012 - August 2012
Skills
Customer Service, Leadership, Time Management, Event Planning, Microsoft Office, Community Outreach, Hospitality, Sales, Sales Process, Organization, Problem Solving, Social Media, Advertising, Marketing, Facebook, Microsoft Excel, Social Networking
Education
Texas State University-San Marcos 2011 — 2015
Bachelor of Business Administration (BBA), Marketing, Sales Concentration
King Baby Studio July 2015 - Present
Gaylord Hotels August 2013 - Present
G by Guess July 2014 - July 2015
Michael Kors May 2012 - October 2014
Bella Nail Spa December 2004 - August 2011
Skills
Music, Singing, Microsoft Office, Social Media, Music Production, Piano, Photoshop, Microsoft Word, PowerPoint, Microsoft Excel, Composition, Songwriting, Sales, Fashion, Retail, Vocalist, Studio Recording, Live Recording, Music Industry, Studio engineering, Demo Vocals, Backing Vocals, Social Media Marketing, Advertising, Engineering, Event Planning, Wedding Planning
Education
Tennessee State University 2011 — 2013
Music Buisness, Music Business & Vocal Performance
Gaylord Hotels June 2015 - Present
Gaylord Hotels December 2014 - Present
Stop N Save December 2012 - August 2014
Victoria's Secret May 2012 - November 2012
Metro PCS Inc May 2011 - June 2011
Skills
Microsoft Office, PowerPoint, Communication, Windows Server, Mac & PC platforms, Customer Service, Public Speaking, Research, Sales, Cashiering, Social Media, Microsoft Word, Social Networking, Facebook
Education
The University of Texas at Arlington 2014 — 2016
Public Relations, Advertising, and Applied Communication
Colleyville Heritage High School 2007 — 2010
High School Diploma, Public Relations, Advertising, and Applied Communication
Tarrant County College
Gaylord Hotels November 2011 - January 2012
University of Cape Town June 2011 - July 2011
Education
University of the Witwatersrand 2014 — 2014
Bachelor’s Degree, Honours in Industrial Sociology
University of Cape Town 2010 — 2013
Bachelor’s Degree, Industrial and Organizational Psychology & Industrial Sociology
Gaylord Hotels April 2015 - Present
Gaylord Entertainment Company April 2015 - Present
BJ's Restaurants, Inc. May 2014 - April 2015
Chef Point LLC February 2013 - April 2014
Skills
Open Table, ServSafe, Cash Handling Experience, Food Service, Restaurants, Waiting, Cash Register, Cashiering, Cooking, Highly personable, Friendly Personality, Facebook, Food, Fast-paced, Garageband, Catering, Singing, Culinary Skills, Music Performance, Hospitality, Learning Quickly, Dependable Team Player, Work in A Fast Paced..., Time Management, Always Punctual, Money Management, Food Preparation, Restaurant Management, New Restaurant Openings, TIPS Certified, Public Speaking, Leadership, Microsoft Word, Microsoft Excel, Training, Customer Service, Microsoft Office, Social Networking, Cash Handling, Food
Education
Tarrant County College 2013 — 2015
Associate of Arts (A.A.), Art/Art Studies, General
National Defense Industrial Association March 2015 - Present
Gaylord Hotels September 2014 - March 2015
Gaylord Hotels March 2014 - September 2014
Marriott International July 2013 - March 2014
Education
The George Washington University 2008 — 2012
Bachelor of Arts (B.A.), Psychology
CSG Consulting LLC 2015 - Present
Aramark/Amtrak June 2011 - February 2014
Gaylord Hotels April 2005 - March 2010
Blackwater USA September 1996 - June 2004
Skills
Risk Assessment, Emergency Management, Security Operations, Physical Security, Crisis Management, Operations Management, Security Management, Corporate Security, Surveillance, Executive Protection, Counterterrorism, Close Protection, Personal Security
Education
Blackwater worldwide USA 2011 — 2015
Information security, Terrorism and Counterterrorism Operations
University of the District of Columbia 2002 — 2005
Criminal justice, Law
Strayer University 2000 — 2002
International Investigations, Foreign policy
Spingarn senior high school 1978 — 1981
High school diploma, Criminology
Gaylord Hotels June 2015 - Present
Texas Travel Plaza July 2014 - July 2015
SMX Corp at Amazon.com November 2010 - December 2010
Dillards July 2008 - March 2009
RKM Termite & Pest Control April 2007 - July 2008
Fossil Creek Valet May 2007 - July 2007
Zio's Italian Kitchen January 2007 - May 2007
Skills
Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Public Speaking, PowerPoint, Sales, Strategic Planning, Social Networking, Negotiation
Education
Tarrant County College 2011 — 2015
Associate of Arts (A.A.), Pre-Nursing Studies
The University of Texas at Arlington
Pediatric Nurse/Nursing
Wells Fargo October 2014 - Present
Gaylord Hotels June 2014 - August 2014
MOOYAH Burgers, Fries and Shakes March 2014 - May 2014
Victoria's Secret June 2013 - January 2014
Emerald Cafe August 2008 - September 2010
Skills
Microsoft Excel, Customer Service, Microsoft Word, Microsoft Office, PowerPoint, English, Public Speaking, Teamwork, Access, Social Media, Facebook, Spanish, Sales, Editing, Retail, Creative Writing, Outlook, Windows, Time Management, Data Entry, Event Planning, Cashiering, Critical Thinking, Training, Telephone Skills, Research, Data Analysis, Event Management, Hospitality, Management, Budgets, Financial Analysis, Team Leadership, Negotiation, Customer Satisfaction, Leadership, Social Networking, Customer Relations, Team Building
Education
The University of Texas at Arlington 2014 — 2017
Interior architecture, Architecture
Texas Tech University 2013 — 2013
Bachelor of Applied Science (B.A.Sc.), Biochemistry, Freshman
Tarrant County College
General Studies
National Captioning Institute July 2015 - Present
Group 1200 Media May 2015 - June 2015
Gaylord Hotels June 2014 - October 2014
AT&T March 2013 - June 2013
AT&T June 2011 - March 2013
AT&T October 2009 - August 2010
Skills
Customer Service, Sales, Editing, Creative Writing, English, Research, Proofreading, Copy Editing, Microsoft Word, Public Speaking, Microsoft Office, PowerPoint, Literature, Microsoft Excel, Journalism, Fiction, Books, MacCaption
Education
The University of Texas at Austin 2010 — 2013
Bachelor's degree, English Language and Literature, General
Wendy Krispin Caterer September 2014 - Present
The Windsor at Hebron Park February 2014 - August 2014
Gaylord Hotels August 2013 - January 2014
University of North Texas 2010 - August 2013
University of North Texas- Housing January 2013 - May 2013
Model International Organizations January 2011 - October 2012
Model International Organizations January 2010 - October 2010
Las Colinas Golf & Country Club January 2008 - August 2010
Skills
Volunteer Management, Project Planning, Event Planning, Research, Public Speaking, PowerPoint, Microsoft Office, Student Development, Community Outreach, Microsoft Word, Microsoft Excel, Social Media, Facebook, Time Management
Education
University of North Texas 2009 — 2013
International Studies, Diplomacy and Security
North Hills Prep
North Hills Prep
Gaylord Hotels December 2014 - Present
Gaylord Hotels March 2012 - Present
Gaylord Hotels October 2010 - May 2012
TomKats Inc. June 2010 - October 2010
Gaylord Hotels August 2008 - May 2010
Skills
Culinary Skills, Banquet Operations, Catering, Time Management, Menu Development, Food, Fine Dining, Hospitality Management, Hospitality, Food, Restaurant Management, Pre-opening, Restaurants, Hospitality Industry, Banquets, Hotels
Education
The Art Institute of Tennessee-Nashville 2008 — 2010
Associate's Degree, Culinary Arts
Trans-Trade, Inc. July 2014 - Present
Trans-Trade, Inc. May 2012 - July 2014
Gaylord Hotels April 2009 - October 2010
Gaylord Hotels September 2007 - April 2009
Gaylord Hotels September 2007 - April 2009
Skills
Social Media, Event Planning, Mac OS, Microsoft Office, Executive Support, Outlook, Microsoft Excel, Administrative..., Budgets, Customer Service, PowerPoint, Time Management, Event Management, Hotels, Management, Hospitality Industry, Hospitality Management, Sales, Team Building, Hospitality, Inventory Management
Education
Texas Wesleyan University 2011 — 2015
Marketing
Texas Wesleyan University 2010 — 2015
Bachelor of Business Administration (BBA), Marketing
AMN Healthcare March 2014 - Present
West Tennessee Transitional Care September 2013 - February 2014
Aureus Medical Group February 2013 - September 2013
West Tennessee Healthcare July 2011 - February 2013
Perceptics August 2008 - March 2009
American Lung Association of the Midland States March 2007 - August 2008
Gaylord Hotels March 2003 - January 2007
Gaylord Opryland April 2002 - March 2003
Skills
Healthcare, Customer Service, Nursing, Cardiac, Administrative..., Managing Database, Hospitals, BLS, Sales, HIPAA, Team Building
Education
Jackson State Community College 2009 — 2011
ASN, Nursing (RN)
Tennessee State University 2003 — 2006
BS, Psychology
Callidus Agency May 2015 - August 2015
Gaylord Hotels May 2013 - July 2013
Sky Creek Ranch April 2012 - July 2012
Skills
Communication, Accounting, Leadership, Teamwork, Time Management, Decision Making, Critical Thinking, Organization Skills, Self-confidence, Team Motivation
Education
University of Arkansas 2012 — 2017
Master’s Degree, Accounting
Emma, Inc June 2015 - Present
American Express September 2012 - May 2015
Gaylord Hotels July 2010 - September 2012
Gaylord Opryland Resort and Convention Center September 2007 - July 2010
Gaylord Opryland Resort and Convention Center October 2005 - September 2007
Emeril's Homebase April 2004 - September 2005
Skills
Account Management, Accounting, Banquets, Budgets, CRM, Contract Negotiation, Catering, Customer Satisfaction, Customer Service, Event Management, Event Planning, Food, Hospitality, Hospitality Industry, Hospitality Management, Hotel Management, Hotels, Leadership, Management, Marketing, Meeting Planning, Menu Development, Microsoft Excel, Nonprofits, Payroll, Product Development, Restaurants, Revenue Analysis, Sales, Sales Management, Sales Operations, Strategic Planning, Strategy, Team Building, Time Management, Tourism, Resorts, Training, Food & Beverage, Business Development, Cross-functional Team..., Program Management
Education
University of New Orleans 1999 — 2003
Bachelor of Science, Marketing w/ a Minor in Management
Master Connection Associates
Sales Productivity and Sales Strategies
Yoga Alliance 2007 — 2007
200 Hr Certified Yoga Instructor
Spinning 2011 — 2011
Certified Spin Instructor
Gaylord Hotels August 2015 - Present
Skills
Guest Service Management, Event Planning, Data Entry, Hospitality, Hospitality Management, Customer Service, Hotels, Hospitality Industry, Event Management, Food & Beverage, Microsoft Office, Communication, Public Speaking, Social Media
Education
University of Central Florida 2011 — 2015
B.S. Hospitality Management, Cum Laude
Seabreeze High School 2007 — 2011
Diploma
Marriott International January 2012 - Present
Dolce Hotels & Resorts August 2010 - January 2012
Gaylord Hotels March 2007 - April 2010
hilton hotels 1997 - 2007
hilton san francisco 2002 - 2004
hilton new york 1999 - 2002
Education
University of New Orleans 1989 — 1994
Gaylord Hotels October 2014 - Present
Marriott International April 2012 - October 2014
Marriott International April 2011 - April 2012
Marriott International June 2007 - April 2011
Orlando Business Journal December 2005 - June 2007
Disney Worldwide Services May 2005 - January 2006
The Limited, Inc June 2001 - May 2005
Walt Disney World Resort January 2004 - August 2004
Skills
Marketing, Public Relations, Web Content Management, Social Media Marketing, Online Advertising, Hospitality Industry, Resorts, Hotels, Architectural..., Event Planning, Event Management, Marketing Communications, Hospitality Management, Marketing Strategy, Advertising, Hospitality
Education
University of North Carolina at Greensboro 2001 — 2005
Bachelor of Science, Business Administration and Marketing
Experient November 2011 - Present
Experient October 2010 - November 2011
Experient November 2004 - September 2010
PCMA Heartland Chapter 2004 - 2010
Gaylord Entertainment 2002 - 2004
Gaylord Opryland Resort & Convention Center 2002 - 2004
Gaylord Hotels 2002 - 2004
Gaylord Opryland 2002 - 2004
Skills
Meeting Planning, Trade Shows, Hotels, Event Management, Registration, Hospitality Industry, Event Planning, Contract Negotiation, Convention Services, Negotiation, Food & Beverage, Hospitality, Hospitality Management, Hotel Management, Resorts, Business Strategy, National Accounts, Revenue Analysis, Sponsorship, Location Intelligence, Incentive Travel, Marketing, Tourism, Corporate Events, Budgets, Catering
Education
Trevecca Nazarene University 1983 — 1984
Gaylord Hotels May 2014 - Present
NYLO Hotels LLC January 2013 - May 2014
Omni Hotels April 2011 - January 2013
Best Buy June 2005 - May 2011
Omni Hotels November 2009 - April 2011
Horseshoe Bay Resort July 2008 - November 2009
GamePlan Marketing & Events June 2007 - November 2007
LatinWorks May 2006 - August 2006
Southwestern Company May 2004 - August 2004
Skills
Advertising, Event Planning, Hospitality, Event Management, Social Media Marketing, Meeting Planning, Trade Shows, Food & Beverage, Hotels, Hospitality Industry, Resorts, Corporate Events, Hospitality Management, Hotel Management, Catering
Education
Texas State University 2003 — 2007
Bachelors, Advertising
Gaylord Hotels October 2001 - Present
Education
Stetson University 2006 — 2007
Masters, Business
Universite de Schiller 1989 — 1991
B.A., International Business
West Orange High School 1984 — 1987
Gaylord Hotels September 2014 - Present
Sanitronics Services, LLC January 2005 - September 2014
Sheraton National Hotel September 2002 - November 2004
Washington DC Renaissance Hotel July 2000 - August 2002
Greenbelt Marriott May 1999 - July 2000
Skills
Front Office, Event Management, Event Planning, Budgets, Employee Relations, Union Relations, Contract Negotiation, Contract Management, Staff Development, Communication Skills, Organizational..., Payroll, Employee Benefits, Employee Training, Employee Handbooks, Coaching Staff, Staff Management, Relationship Management, Hospitality Industry, Hospitality Management, Hospitality, Food & Beverage, Hotel Management, Hotels, Customer Service, Catering, Meeting Planning, Corporate Events, Negotiation, Management, Banquets, Revenue Analysis, Resorts, Trade Shows, Tourism, Pre-opening, Restaurants, Leadership, Team Building, Menu Development, Social Media, Training, Public Relations, Sales, Strategic Planning, Food, Convention Services
Education
University of Nevada Las Vegas Lee Business School
Gaylord Opryland Resort and Convention Center May 2003 - Present
Gaylord Hotels May 2003 - Present
Nautica 2002 - 2003
Blockbuster 2000 - 2002
Fleetguard Inc. 1998 - 2000
MAHLE 1995 - 1998
Hibbett Sporting Goods, Inc. 1994 - 1997
Skills
Customer Service, Microsoft Office, Sales, Hotels, Hospitality, PowerPoint, Hospitality Management, Customer Satisfaction, Recruiting, Team Leadership, Project Management, Process Improvement, Business Development, Event Management, Revenue Analysis, Event Planning, Windows, HTML, Budget, Business Strategy, Convention Services, Training, Hospitality Industry, Management, Marketing, Account Management, Strategic Planning, Social Media Marketing, Microsoft Excel, Hotel Management, Process Scheduler, Leadership, Sales Management, Forecasting, Operations Management, Inventory Management, Team Building, Contract Negotiation, Trade Shows, Social Networking, Budgets, Time Management
Education
Tennessee State University 2008 — 2012
Master of Business Administration (MBA), Business Administration and Management, General
Tennessee Technological University 1998 — 2002
B.S., Personnel and Labor Relations
Walters State Community College 1996 — 1998
Associate of Applied Science, Industrial Technology
Embassy Suites Nashville Airport January 2011 - Present
Gaylord Hotels October 2006 - April 2010
INNlink April 2005 - December 2005
Gaylord Opryland April 2001 - March 2005
Sheraton Nashville Downtown January 1996 - March 2001
Skills
Contract Negotiation, Customer Service, Business Development, Hospitality, Leadership, Negotiation, Meeting Planning, Hotels, Sales, Hospitality Industry, Event Management, Resorts, Trade Shows, Revenue Analysis, Convention Services, Catering, Food & Beverage, Hospitality Management, Yield Management, Hotel Management, Tourism, Front Office
Education
University of New Haven 1990 — 1993
BS, Hotel/Restaurant Management
San Antonio Convention & Visitors Bureau June 2014 - Present
Hilton San Francisco Union Square June 2013 - Present
Loews Hotels December 2012 - June 2013
Gaylord Hotels January 2002 - October 2012
Wyndham International August 2000 - January 2002
Hiltons of Washington DC March 1998 - July 2000
Skills
Hotels, Profit, Employee Relations, Human Resources, Hospitality, Golf, Project Planning, Meeting Planning, Hospitality Industry, Hospitality Management, Convention Services, Tourism, Event Management, Sales, Contract Negotiation, Leadership, Resorts, Customer Service, Revenue Analysis, Trade Shows
Education
Texas Tech University 1988 — 1990
Bachelor of Science, Restaurant, Hotel and Institutional Management
Gaylord Hotels Director of National AccountsGaylord Entertainment2002 - Present
Wyndham Hotel Group June 1999 - January 2002
Education
Texas Tech University 1987 — 1990
Bachelor of Science, Restaurant, Hotel Management
Gaylord Hotels October 2014 - Present
Rosebud Restaurants, Inc. 2013 - October 2014
JW Marriott Camelback Inn 2008 - 2012
Rosebud Restaurants 2006 - 2008
Cleverideas 2004 - 2006
Wolfgang Puck Casual Dining 2000 - 2004
Skills
Wine, Cocktails, Beverage Industry, Food & Beverage, Restaurants, Bartending, Menu Development, Restaurant Management, Hospitality, Hospitality Management, Fine Dining, Alcoholic Beverages, Wine Tasting, Beer, Catering, Hospitality Industry, Food Pairing, Hotels, Pre-opening, Brand Management, New Restaurant Openings, P&L Management, Income Statement, Menu Engineering, Menu Costing, Wine & Spirits Industry, Food, P
Education
University of Kentucky 1988 — 1992
BS, Communication Disorder
Gaylord Hotels April 2007 - March 2011
Caesars Entertainment Corporation January 2003 - April 2007
Caesars Palace January 2001 - January 2007
Las Vegas Hilton March 1998 - March 2000
FUTURE TRONICS February 1992 - March 1998
Skills
Merchandising, Retail, Inventory Management, Profit, Purchasing, Budgets, Leadership, Sales, Marketing, Brand Management, Negotiation, Business Strategy, Management, Loss Prevention, Procurement, Retail Sales, Strategy, Real Estate, Hospitality, Product Development, Market Planning, Event Management, Training, Business Planning, Brand Development, Contract Negotiation
Education
University of Nevada-Las Vegas 1986 — 1991
Bachelor of Arts, Social Science
Zeitlin & Co., Realtors 2014 - Present
Gaylord Hotels June 2003 - October 2004
Skills
Management, Customer Service, Strategic Planning, Leadership, Sales, Marketing, Team Building, Marketing Strategy, Event Planning, First Time Home Buyers, Investment Properties, Negotiation, Real Estate, Relocation, Residential Homes, Social Media Marketing
Education
University of Central Florida
Business, Management, Marketing, and Related Support Services
Gaylord Hotels January 2015 - Present
HEI Hotels & Resorts June 2013 - December 2014
HEI Hotels & Resorts September 2011 - April 2013
HEI Hotels & Resorts 2010 - 2011
HEI Hotels & Resorts June 2010 - November 2010
Hilton Hotels October 2007 - October 2009
Orange Lake Resorts 2009 - 2009
Skills
Front Office, Hotels, Hospitality Industry, Hotel Management, Hospitality Management, Hospitality, Rooms Division, Property Management..., Resorts, OnQ, Hotel Booking, Tourism, Guest Service Management, Lodging, Catering
Education
The University of Memphis 2006 — 2010
Bachelor, Hospitality and Resort Management
Cloudbeds November 2013 - Present
EZYield, a TravelClick company August 2012 - November 2013
Gaylord Hotels August 2010 - August 2012
Gaylord Entertainment April 2009 - June 2011
The Lexington Orlando / Crowne Plaza Orlando Downtown July 2006 - September 2008
Superior Group July 2007 - January 2008
Skills
Web Development, Opera, Holidex, Amadeus, MSI, Revenue Analysis, Hotels, Hospitality, Property Management..., Hospitality Management, Hospitality Industry, Yield Management, Tourism, Resorts, Front Office, Hotel Management, Market Planning, Delphi, Food & Beverage, Forecasting, E-commerce, Sales, Meeting Planning, Hotel Booking, Trade Shows, OnQ, Management, Business Travel, Sabre, Revenue Forecasting, Lodging, Travel Management
Education
University of Florida 2000 — 2004
BA, Economics
Jostens April 2012 - Present
L.A. Fitness September 2009 - March 2012
Gaylord Hotels February 2004 - September 2007
Skills
Customer Service, Microsoft Office, Management, Microsoft Excel, Social Media, Public Speaking, Leadership, Sales, Marketing, Strategic Planning, Adobe Certified
Education
University of North Texas 2005 — 2009
Bachelor of Arts (B.A.)
West Texas A&M University
Political Science and Government
Gaylord Hotels June 2014 - Present
Gaylord Hotels October 2009 - June 2014
Gaylord Entertainment Company February 2008 - October 2009
Gaylord Entertainment Company September 2007 - February 2008
Gaylord Entertainment Company June 2006 - September 2007
Gaylord Entertainment Company January 2006 - June 2006
Gaylord Entertainment Company August 2004 - June 2006
Skills
Customer Service, Microsoft Excel, Hospitality, Customer Satisfaction, Event Management, Microsoft Office, Team Building, Inventory Management, Event Planning, Microsoft Word, Budgets, Sales, Time Management, Training, Food, Outlook, Management, Hospitality Industry
Education
University of North Texas 2005 — 2007
Bachelor of Science (B.S.), Hospitality Management
Tarrant County College 2004 — 2005
Associate of Arts
Gaylord Hotels September 2013 - Present
Gaylord Entertainment December 2010 - September 2013
Gaylord Entertainment November 2009 - December 2010
Marriott International May 2007 - November 2009
Walt Disney World April 2006 - May 2007
Skills
Hospitality, Catering, Sales, Hospitality Management, Hotels, Restaurants, Customer Service, Food & Beverage, Hospitality Industry, Banquets, Training, Resorts
Education
Universidad Anahuac
Tourism Business Administration, College Degree
Gaylord Entertainment January 2007 - March 2013
Gaylord Hotels January 2004 - January 2007
Gaylord Hotels January 2001 - January 2004
Gaylord Hotels January 1998 - July 2000
Gaylord Opryland Resort January 1996 - January 1997
Skills
Data Analysis, Report Writing, Executive Reporting, Database Administration, Computer Software..., Office Administration, Management, Business Development, Budget Process, Meeting Planning, Convention Services, Event Planning, Hospitality Industry, Public Relations, Hospitality, Hotels, Hotel Management, Hospitality Management, Corporate Events, Catering, Training
Education
University of North Alabama 1990 — 1994
Bachelor of Science (BS), Marketing
Gregorio's Trattoria March 2014 - Present
Consultant September 2012 - April 2013
Gaylord Hotels January 2011 - September 2012
Frank and Nic's Westend Grille February 2009 - November 2010
ThinkFoodGroup February 2007 - February 2009
Great American Restaurants July 2005 - February 2007
Lettuce Entertain You Restaurants June 2004 - July 2005
Hillstone Restaurant Group September 2000 - June 2004
Education
University of Pittsburgh 1997 — 2000
Econ
University of Pittsburgh 1997 — 2000
Bachelor of Science (B.S.), Economics
Gaylord Hotels April 2015 - Present
Gaylord Hotels April 2014 - April 2015
Walt Disney World January 2014 - April 2014
Gaylord Hotels August 2012 - April 2014
Walt Disney World August 2013 - January 2014
Marriott Vacations Worldwide Corporation May 2013 - August 2013
InterContinental Hotels Group November 2010 - June 2012
Calvary Chapel St. Petersburg January 2000 - September 2010
Skills
Food and Beverage..., Staff Supervision, Customer Service, Guest Service Management, Food Safety, Hospitality Management, Guest Satisfaction, Restaurant Management, Hostesses, Process Improvement, Hospitality Industry, Team building, Microsoft Office, Cost Control, Hotel Industry Analytics, Guest Recovery, Operational Efficiency, Process Efficiency, Front Desk Operations, Employee Training, Operational Analysis, Concierge Services, Event Management, Event Planning, Volunteer Management, Volunteer Recruiting, Cashiering, Volunteer Training, Recreation Planning, Budget Process, Customer Satisfaction, Food, Team Building
Education
University of Central Florida- Rosen College of Hospitality Management 2012 — 2014
Bachelor of Applied Science (BASc), Hospitality Administration/Management, GPA 3.8
St. Petersburg College 2010 — 2012
Associate's degree, Hospitality Management
Groups360 May 2014 - Present
Orlando World Center Marriott 2011 - 2014
Hard Rock Hotel 2009 - 2011
Gaylord Hotels 2006 - 2009
The JW Marriott & Ritz-Carlton Hotel, at Grande Lakes Orlando 2004 - 2006
Denver Marriott City Center 2000 - 2004
Skills
Sales, Hotels, Hospitality Industry, Revenue Analysis, Meeting Planning, Resorts, Trade Shows, Account Management, Yield Management, Convention Services, Leadership, Corporate Events, Event Planning, Sales Management
Education
The University of New Mexico - Robert O. Anderson School of Management 1995 — 1999
Texas A&M University August 2014 - Present
City of College Station June 2014 - August 2014
Gaylord Hotels June 2012 - August 2012
G Texas Catering August 2010 - August 2011
Skills
Computer Hardware, Microsoft Excel, Microsoft Word, Data Entry, Clerical Skills, Customer Service
Education
Texas A&M University 2013 — 2016
Bachelor’s Degree, Management Information Systems, General
Gaylord Hotels ServerOverton Hotel and Conference CenterSeptember 2015 - Present
Skills
Hospitality, Restaurants, Hotels, Fine Dining, Wine, Management, Sales, Hospitality Management, Hospitality Industry, Food & Beverage, Catering
Education
Texas Tech University 2014 — 2018
Restaurant Hotel Institutional Management, Hospitality Administration/Management, 3.0
Texas Tech University 2014 — 2018
Restaurant Hotel Institutional Management In 2018, Hotel, Motel, and Restaurant Management