Gerber Collision & Glass
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Gerber Collision & Glass Employees
Gerber Collision & Glass October 2008 - Present
Greulich Automotive March 2005 - September 2008
Bay Cities Collision Centers November 1999 - June 2005
Bay Cites Collision Center March 1990 - January 1999
Skills
Collision Fixed..., Collision Platform..., Automotive, Collision Profiabilty..., Collision Insurance..., Collision Team Building, Vehicles, Fleet Management, Customer Satisfaction, Profit, Automobile, Team Building, Customer Retention, Automotive Aftermarket, Inventory Management
Education
College of San Mateo
USMC
AUTOMOTIVE
Gerber Collision & Glass January 2015 - Present
Hometown Grill Inc. 2012 - 2014
Federal Government Census 2010 March 2010 - 2011
CGS January 2008 - July 2010
Matria Healthcare March 2000 - December 2007
Harvest Marketing, Fairfield Communities January 1999 - October 2000
Skills
Analysis, Leadership, Vendor Management, CRM, Process Improvement, Team Leadership, Six Sigma, ACD, Business Analysis, Team Building, Customer Service, Outsourcing, Healthcare, Process Scheduler, Metrics, Workforce Planning, Customer Satisfaction, Resource Management, Business Intelligence, Analytics, Data Analysis, Creative Solutions, Back-end Operations, Photography, Digital Illustration, Product Marketing, Inventory Control, Staff Training, Process Engineering, Research, Customer Relations, Troubleshooting, Recruiting, Inspiring Leadership
Education
Southern Polytechnic State University 1997 — 1999
N/A, Information Technology
Campbell High School 1994 — 1997
High School
One Chicago, Inc. August 2015 - Present
FWA Design March 2013 - Present
Creative Kids Corner December 2011 - May 2015
creative go-round January 2011 - July 2013
Gerber Collision & Glass May 2012 - August 2012
Skills
Typography, Adobe Creative Suite, Visual Communication, Packaging, OS X, Digital Illustration, Concept Development, Branding & Identity, Web Design, InDesign, Illustration, Graphic Design, Graphics, Illustrator, Logo Design, Photoshop
Education
Harrington College of Design 2009 — 2014
Bachelor of Fine Arts (BFA)
Madison Area Technical College 2007 — 2009
Associate in Applied Science (AAS)
Service King Collision Repair Centers May 2013 - Present
Caliber Collision Centers October 2012 - April 2013
Gerber Collision & Glass June 2011 - October 2012
Education
International Academy of Hair Design 2001 — 2002
Grange Insurance February 2015 - Present
Innovation Group North America April 2009 - Present
Lincoln General Insurance Company April 2005 - April 2009
Progressive Insurance March 2000 - April 2005
Gerber Collision & Glass October 1996 - April 2001
Skills
Claims Management, Insurance, Claim, Automobile, Motorcycle, Property & Casualty..., Liability, Commercial Lines, Negotiation, Commercial Insurance, Investigation, I-CAR Platinum, Contract Negotiation, Casualty, Property Damage, Legal Liability, Customer Satisfaction, Adjustments, Automotive, Heavy Equipment, Appraisals, Refinishing, Appraisers, Auto Body, ASE Certified, Loss Prevention, Estimators, Vehicles, Training, autobody, Consultants, state licensed appraiser, Antique Vehicle..., Process Improvement, Casualty Insurance
Education
Vale national 2005 — 2005
Tractor trailer estimatics
Ivy Tech Community College 1994 — 1996
Automotive Repair Technologies, Autobody/Collision and Repair Technology/Technician
Prairie State College 1992 — 1994
Graphic Design
Crash Champions July 2015 - Present
Crash Champions July 2015 - Present
Chicago Ridge Police Department September 2007 - Present
Gerber Collision & Glass February 2013 - July 2015
Collision Centers of America September 2011 - April 2012
Collision Centers of America December 2000 - September 2011
LMI ELECTRIC INC September 1999 - December 2000
Westinghouse Electric Company July 1987 - September 1999
Skills
Customer Satisfaction, Process Improvement, Customer Service, Automobile, Insurance, Operations Management, Team Building, Vehicles, Sales, Strategic Planning, Negotiation, Automotive, Law Enforcement, Electrical Engineering, Electro-mechanical, New Business Development, Enforcement, Training, Management, Parts, Inventory Management, Continuous Improvement, Team Leadership, Security, Sales Operations, Sales Management, Analysis, Budgets, Program Management, Purchasing, Project Management, Automotive Aftermarket, Profit, Engineering, Leadership, Leading Meetings
Education
University of Oxford 2000 — 2003
Doctor of Philosophy (Ph.D.), Electrical and Electronics Engineering
Autobuddiez February 2015 - Present
Exelexor Systems January 2013 - Present
Gerber Collision & Glass June 2013 - February 2015
Restaurant.com 2010 - 2013
Harper College 2002 - 2007
Skills
Mechanical Engineering, Robotics, Mathematical Modeling, Programming, Statistical Modeling, Electrical Engineering, Robot Programming, Product Design, Optimization, Testing, Labview, Engineering, Product Development, LabVIEW, Leadership
Education
University of Illinois at Chicago
Mechanical Engineering
Harper College
Guardian Industries 2012 - Present
ABRA Auto Body & Glass 2011 - 2012
Gerber Collision & Glass January 2009 - January 2011
Glass Doctor January 2008 - January 2009
Diamond Triumph Auto-Glass/Safelite AutoGlass January 2001 - January 2008
Skills
Regional Development, Sales Management, Business Strategizing, Auto Glass, Account Management, Training Leadership, Brand Activation, Auto Glass Replacement, Glass, Sales, Sales&Marketing, Sales Growth, Management, Account Executives, Negotiation, Negotiating Fees, Training, Train Employees, Train Staff, Overseeing Projects, Regional Sales..., Brand Strengthening, Brand Awareness, Marketing Activation, Strategy, Facebook, Instagram, Twitter, Social Media, Glazing, Flat Glass, Microsoft Word
Education
Warren Township High School 1994 — 1998
College of Lake County
Partial Degree, Technical/Vocational Studies
Fred Loya Insurance November 2014 - Present
Pro Auto Care & Collision April 2013 - November 2014
Excel Collision Center August 2010 - April 2013
Gerber Collision & Glass August 2009 - March 2010
Paragon inc November 2008 - August 2009
American Family Insurance January 2007 - June 2008
G & S Auto Body January 1998 - January 2007
Skills
Automobile, Collision, Networking, Social Skills, Problem Solving, Product Management, Production Planning, Automotive Repair, Automotive Restoration, Automotive Sales..., Collision Detection, Customer Satisfaction, Purchasing, Training, Parts, Automotive, Management, Customer Retention, Vehicles, Sales Management, Profit, Sales, Inventory Management, Customer Service, Maintenance & Repair, Team Building, Operations Management, Account Management
Education
Grand Canyon University 2012 — 2016
Bachelor of Science (BS), Business, Management, Marketing, and Related Support Services
ABRA Auto Body & Glass- Loveland November 2014 - Present
Gerber Collision & Glass August 2011 - November 2014
Pearl Auto Body January 2010 - August 2011
Rocky Mountain Paint & Body November 1999 - January 2010
Skills
Forecasting, Retail, Time Management, Outlook, Teamwork, Customer Retention, Leadership, Team Leadership, Vehicles, Negotiation, Microsoft Excel, Continuous Improvement, Microsoft Word, Coaching, Insurance, Parts, Automotive Aftermarket, Event Planning, Office Management, Inventory Control, Invoicing, Warranty, Administrative..., Automotive Repair, Manufacturing, B2B, Purchase Orders, Process Scheduler, Physical Inventory, Invoice Processing, Petty Cash, Pricing, Purchase Requisitions, Inventory, Purchase Management, Purchasing Negotiation, Spreadsheets, Order Processing, Purchasing Processes, 10 Key, Administration, Stock Control, Stock Management, Data Entry, Telephone Skills, Accounts...
Education
Community College of Denver 1994 — 1995
Bachelor's degree, Accounting
Le Mars Cosmetology College 1977 — 1978
earned my license, Hair Styling/Stylist and Hair Design
Statesville Collision Center November 2013 - Present
Concord Auto Body August 2012 - November 2013
Gerber Collision & Glass September 2009 - August 2012
Lincolnton City Police March 1993 - April 2010
Excel Collision Center April 2006 - September 2009
NC State Public Safety August 1996 - November 1997
Skills
Police, Collision, Automotive Repair, Vehicles, Automotive Aftermarket, Automobile, Customer Satisfaction, Automotive, Customer Retention, Profit, Fleet Management, Parts, Inventory Management, Team Building, Customer Service, Sales Management, Coaching, Continuous Improvement
Education
Western Carolina University 1990 — 1992
Bachelor's degree, Criminal Justice
Gaston College 1988 — 1990
Associate of Science (A.S.), Criminal Justice
Muskegon Charter Township Fire Department 2013 - Present
Gerber Collision & Glass September 2014 - Present
Farmers Insurance December 2006 - September 2014
National Highway Traffic Safety Administration (NHTSA) August 2002 - December 2006
Grand Haven Twp Fire Rescue September 2001 - June 2003
Ottawa County Deputy Sheriff's Department December 1999 - July 2002
Skills
Communication, Negotiation, Critical Thinking, Organization, Time Management, Leadership, Customer Satisfaction, Employee Training, Data Entry, Customer Service, Business, Claim, Insurance
Education
US DOT- NHTSA 2002 — 2003
NASS Basic Training, Crash Resonstruction
Grand Valley State University 1997 — 2002
Bachelors Degree, Criminal Justice/ Minor- Sociology
Grand Haven Senior High School 1985 — 1997
Diploma
Viacom June 2013 - Present
Three Peaks Marketing June 2012 - June 2013
Together Magazine 2011 - 2011
NBC Chicago 2010 - 2010
Gerber Collision & Glass 2005 - 2008
Skills
Social Media, Marketing, Public Relations, Strategic Communications, Writing, Press Releases, Editing, Interpersonal..., Team-oriented, Self-starter, Social Media Marketing, Event Management, Marketing Communications, Blogging, Social Networking, Public Speaking, Creative Writing, Proofreading, Time Management, Photography, Corporate Communications
Education
University of Missouri-Columbia 2008 — 2012
Bachelor of Journalism, Strategic Communication
Service King Collision Repair Centers May 2014 - Present
Gerber Collision & Glass October 2013 - May 2014
Caliber Collision Centers June 2011 - October 2013
Findlay Toyota June 2008 - May 2011
Henderson Chevrolet April 2005 - June 2008
Skills
Automobile, Automotive, Automotive Aftermarket, Mechanics, Vehicles, Suspension, Tires, Brake, Powertrain, Automotive Parts, Fleet Management, Automotive Repair, Customer Satisfaction
Education
College of Southern Nevada 2005 — 2008
Associate's degree, Automobile/Automotive Mechanics Technology/Technician
Foothill high school 2001 — 2005
Advanced diploma, Architecture
Fox River and Countryside Fire May 2011 - June 2015
Carpentersville Fire department May 2007 - October 2012
American Family Insurance July 2007 - October 2009
Gerber Collision & Glass January 2007 - July 2007
Skills
Emergency Services, Emergency Management, Firefighting, Rescue, Public Safety, NIMS, First Aid, First Responder, Fire Safety, Disaster Response, Incident Command, EMS, Hazardous Materials, AED, Fire Protection, Ambulance, Risk Assessment, Emergency Medicine, EMT, Fire Suppression Systems, Fire Management, Emergency Medical, Life Safety, BLS, Paramedic, Training, HAZWOPER, Structural Firefighting, Vehicle Extrication, Fire Investigation, Wildland Firefighting, Water Rescue, CPR Certified, Weapons of Mass..., Hazmat Operations, Investigation
Education
Elgin Community College 2010 — 2014
Associates, Fire Science/Fire-fighting/general ed
Universal Technical Institute of Illinois Inc 2001 — 2003
Advanced Automotive Technology, Automobile/Automotive Mechanics Technology/Technician
Addison Group May 2015 - Present
Gerber Collision & Glass September 2014 - July 2015
Precision Financial Service, LTD December 2010 - September 2014
Wells Fargo Home Mortgage December 2012 - June 2013
Wells Fargo Home Mortgage October 2011 - February 2013
PNC May 2011 - September 2011
Quad Shop January 2010 - December 2010
Precision Financial Service, LTD May 2010 - August 2010
The Body Shop September 2008 - December 2009
Precision Financial Service, LTD July 2009 - August 2009
Skills
Notary Public, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Customer Service, Outlook, Loans, Data Entry, Public Speaking, Banking, Credit, Customer Satisfaction, QuickBooks, Accounting, Bank Reconciliation, Mortgage Banking, Residential Mortgages, Underwriting, Mortgage Underwriting, FHA, FHLMC, Property & Casualty..., DTI, Government Loans, Loan Servicing, VA loans, Home Equity Loans, Compilation Of..., Tax Preparation, Tax Returns, Payroll, Payroll Taxes, Accounts Payable, LIS, LPS, LPS Desktop, OneNote, Microsoft Publisher, CLSM
Education
Keller Graduate School of Management of DeVry University 2013 — 2014
Master of Science in Accounting, MSAC, Accounting, 3.7/4.0
Keller Graduate School of Management of DeVry University 2011 — 2012
MBA, Accounting
University of Illinois at Urbana-Champaign 2007 — 2010
Bachelor of Arts, Communication
Foss Swim School November 2014 - Present
The School of the Art Institute of Chicago August 2014 - Present
Gerber Collision & Glass February 2014 - August 2014
AutoZone June 2012 - February 2014
Not available 2013 - 2013
Target July 2010 - August 2012
Skills
Adobe Creative Suite, QuarkXPress, Microsoft Excel, Microsoft Word, PowerPoint, GIMP, Adobe Acrobat, Dreamweaver, CSS, InDesign, Graphic Design, Illustrator, Photoshop, Mac, Photography, Customer Service, Social Media, Marketing, Microsoft Office
Education
The School of the Art Institute of Chicago 2014 — 2016
Bachelor of Arts (B.A.), Design and Visual Communications, General
Harper College 2009 — 2012
Associates in Applied Science, Graphic Design
Gerber Collision & Glass October 1997 - Present
Pearl Auto Body August 2000 - June 2012
quality auto body September 1999 - August 2000
Pearl Auto Body October 1997 - September 1999
Skills
Automotive, Customer Service, Strategic Planning, Sales, Coaching, Sales Management, Parts, Purchasing, Change Management, Project Planning, Team Leadership, Inventory Control, Lean Thinking, Customer Satisfaction, Automotive Aftermarket, Automobile, Continuous Improvement, Team Building, Value Stream Mapping, Training, 5S, Kaizen, Process Improvement, Team Management
Education
Front Range Community College 1997 — 1999
B, Business
Cardone Industries 2012 - Present
Automotive Fulfillment Solutions, Inc. 2010 - 2012
Gerber Collision & Glass 2007 - 2010
Safelite AutoGlass 2000 - 2007
Deloitte February 1996 - January 2000
The Scotts Miracle-Gro Company January 1994 - January 1996
Skills
Consumer Services, B2B services, Retail Management, Customer Service, Senior Executives, Executives, Change Management, Business Turnaround, Start-up Operations, Sales Management, Fulfillment Operations, Brand Awareness, Strategic Planning, P&L Management, Operations Management, Financial Modeling, Financial Analysis, Financial Planning, Business Strategy, Automotive, Executive Management, Start-ups, Process Improvement, Forecasting, Strategic Financial..., Finance, Business Development, Continuous Improvement, Strategy, Financial Reporting, Cost Accounting, Automotive Aftermarket, Financial Accounting, P
Education
Certified Public Accountant
Northwestern University - Kellogg School of Management
MBA
The Ohio State University - The Max M. Fisher College of Business
BSBA
Gerber Collision & Glass October 2011 - Present
Enterprise Holdings Inc. January 2011 - November 2011
Target 2005 - January 2011
Chicago Transit Authority 2003 - 2003
City of Chicago comptroller's Office 2002 - 2002
Skills
Time Management, Microsoft Office, Leadership, Project Management, People Skills, ADP Payforce, ADP HRB, ADP, E-Verify, ADP Payroll, Health Insurance, Benefits Administration, Employee Benefits, EEO/AA Compliance, FSA, Recruiting, Teamwork, Customer Satisfaction, FMLA, Team Building, New Hire Orientations, Hiring, Management, Customer Service, Human Resources, Employee Relations, HRIS, Training
Education
Northern Illinois University - College of Business 2006 — 2010
Bachelor's of Science, Human Resource Management
Chicago Vocational Career Academy
Diploma, Accounting
Gerber Collision & Glass September 2012 - Present
Gerber Collision & Glass 2012 - Present
Skills
Automotive, Automobile, Automotive Aftermarket, Vehicles, Parts, Automotive Repair, Customer Satisfaction, Profit, Warranty, Continuous Improvement, Customer Retention, Fleet Management, Purchasing, Suspension, Operations Management
Education
Liberty University 2011 — 2013
Counseling Psychology
Greenway Health April 2015 - Present
Greenway Health November 2014 - April 2015
Gerber Collision & Glass 2014 - November 2014
Taylor's Bar May 2013 - September 2014
Quality Roofing & Siding May 2003 - January 2011
Skills
Medical Billing, Salesforce.com, Revenue Cycle, PrimeSuite, EHR, Trizetto, ICD-9-CM, CPT, Management, Analysis, Customer Service
Education
Georgia Northwestern Technical College 2014 — 2014
Associate's Degree, Health Information/Medical Records Technology/Technician, 4.0 Graduated High Honors
West Georgia Technical College
Gerber Collision & Glass February 2015 - Present
Nationwide Insurance April 2014 - February 2015
Gerber Collision & Glass January 2014 - April 2014
Allen's Autobody & Repair Inc. September 2010 - January 2014
Skills
Sales, Microsoft Word, Microsoft Office, Outlook, PowerPoint, Customer Service, Leadership, Customer Satisfaction, Management, Insurance, Vehicles, Team Building, Operations Management
Education
Saint Augustine’s University 1994 — 1999
Bachelor of Business Administration (BBA)
Gerber Collision & Glass July 2014 - Present
Collision Revision, Inc. August 1985 - April 2014
Collision Revision, Inc. January 2010 - December 2010
Collision Revision, Inc. January 2009 - December 2009
Collision Revision, Inc January 2005 - December 2008
Skills
Microsoft Office, Automotive, Customer Service, Sales Management, Process Improvement, Continuous Improvement, Operations Management, Team Building, Lean Manufacturing
Education
Northern Michigan University
Western Michigan University
Gerber Collision & Glass August 2014 - Present
The Knock Group January 2001 - Present
Transdev North America January 2013 - July 2014
Veolia Environnement January 2011 - December 2012
Transdev North America March 2007 - December 2010
Ace Hardware Corporation August 2002 - February 2007
MacCal Management March 1998 - June 2000
Midas International November 1986 - March 1998
Arthur Treacher's 1976 - 1983
Skills
Coaching, Performance Management, Instructional Design, Training, Team Building, Leadership Development, Organizational..., Employee Relations, Change Management, Succession Planning, Talent Management, Process Improvement, Human Resources, Employee Engagement, Leadership, Management, Recruiting, Performance Improvement, Customer Service, Team Leadership, Workshop Facilitation, Management Consulting, Training Delivery, Public Speaking, Sales, Organizational..., Retail, Conflict Resolution, Customer Satisfaction, Management Development, Transportation, Needs Analysis, Executive Coaching, Talent Acquisition, Time Management, HRIS, Program Management, Employee Training, Operations Management, Onboarding, Start-ups, E-Learning, Personnel Management, Consulting, Policy, Hiring, Labor Relations, Employee Benefits, Strategic Planning, New Hire Orientations
Education
Loyola University Chicago 1979 — 1986
BA
Fenwick High School 1976 — 1979
Michigan State University
Certificate
Divine Infant
Gerber Collision & Glass September 2008 - Present
Insurance Auto Auctions November 2003 - June 2008
Skills
I-Car Gold Certified, CCC1 Certified
Education
Triton College
Architecture
Detroit Forming, Inc. March 2015 - Present
Gerber Collision & Glass December 2013 - March 2015
USA Mortgage November 2011 - November 2013
Gerber Collision & Glass August 2010 - October 2011
Skills
Writing, Photography, Typing, Event Planning, Marketing, Customer Service, Social Networking, Teamwork, Microsoft Word, PowerPoint
Education
Lindenwood University 2006 — 2007
Bachelor of Arts (B.A.), Journalism
Culver Stockton College 2004 — 2006
Bachelor of Arts (B.A.), Journalism
Gerber Collision & Glass January 2014 - Present
TWO MEN AND A TRUCK® June 2013 - January 2014
Auraria Higher Education Center May 2009 - June 2013
Education
Metropolitan State University of Denver 2011 — 2013
Bachelor's Degree, Multi-media Journalism with a Business Marketing minor
Community College of Denver 2009 — 2011
Associate's Degree, General Studies with a minor in Business Admin.
Gerber Collision & Glass July 2013 - Present
Rogers Medical Ltd December 2011 - July 2013
Rezin Orthopedics and Sports Medicine July 2011 - December 2011
Skills
Customer Service, Insurance billing, Automotive Insurance, Automotive Repair, Medical Billing, Record Keeping, Account Receviable, Rental Management, Health & Wellness, Holistic Health, Nutrition, Medical Records, Yoga, Culinary Skills, Travel, Microsoft Office, Natural Health, Writing, Hiking
Education
Joliet Junior College 2014 — 2016
Associate's Degree
Barnes Collision Repair Ctr June 2015 - Present
Audit Services, Inc July 2013 - August 2014
Gerber Collision & Glass January 2011 - December 2012
Barnes Collision 2007 - 2010
Skills
Automotive, Automobile, Vehicles, Team Building, Customer Satisfaction, Automotive Aftermarket, Continuous Improvement, Purchasing, Operations Management, Process Improvement, Profit, Parts, Inventory Management, Employee Training, Management
Education
Florida State University
Gerber Collision & Glass April 2008 - Present
FinishMaster September 2006 - March 2008
Sherwin Williams May 2005 - September 2006
Skills
Parts, Customer Service, Automotive Aftermarket, Automotive, Vehicles, Customer Satisfaction, Automobile, Sales Management, Collision, Account Management, Sales, Continuous Improvement, Warranty, Dealers, B2B, Lean Manufacturing, Microsoft Excel, Microsoft Office, Microsoft Word, Body Shop, Six Sigma, Auto Body, Automotive Repair, I-CAR Platinum, Customer Retention, Inventory Management, Purchasing, Profit
Education
Ferris State University 2001 — 2005
Associate of Science (A.S.), Autobody/Collision and Repair Technology/Technician
Ferris State University 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Autobody/Collision and Repair Technology/Technician
Gerber Collision & Glass November 2014 - Present
Boylan Healthcare March 2014 - October 2014
Wellcare Home Health Inc September 2013 - January 2014
PMMG November 2010 - September 2013
Supplemental Health Care July 2010 - November 2010
Britthaven, Inc. August 2009 - July 2010
Health Management Associates, Inc. October 2005 - April 2008
florida urology 2005 - 2005
Skills
Medication..., Nursing, Wound Care, IV, Vital Signs, Medical/Surgical, Patient Education, Direct Patient Care, Nursing Documentation, BLS, EMR, Geriatric Nursing, EKG, Phlebotomy, Tube Feeding, Inpatient, Medical Records, Medical Terminology, Ostomy Care, Nursing Process, Triage, Patient Safety, Healthcare, Hospitals, Acute Care, Home Care, Patient Advocacy, CPR Certified, Healthcare Management, Nursing Care
Education
Sarasota County Technical Institute 2001 — 2003
phlebotomy and LPN, Licensed Practical/Vocational Nurse Training
Gerber Collision & Glass January 2013 - September 2014
Cubby Bear June 2012 - September 2012
Golden Thai Jasmine January 2012 - June 2012
Northern Illinois University January 2010 - January 2012
Skills
Food & Beverage, Event Planning, Front Office, Pre-opening, Fine Dining, Banquets, Hospitality Management, Restaurant Management, Event Management, Management, Customer Satisfaction, Time Management, Training
Education
Northern Illinois University 2009 — 2013
Bachelor's degree, Speech Communication and Rhetoric, 3.4
Gerber Collision & Glass February 2013 - Present
Skills
Automotive, Operations Management, Vehicles, Automobile, Automotive Aftermarket, Customer Satisfaction, Sales, Parts, Purchasing, Fleet Management, Automotive Repair, Continuous Improvement, Sales Management, Warranty, Customer Retention, Profit
Education
University of Central Florida 2010 — 2014
Business Administration and Management, General, Senior
Seminole State University 2008 — 2010
Associate of Arts (A.A.), Business Administration and Management, General
Pensacola High School
SCA Appraisal Company August 2014 - Present
Classic Collision September 2012 - October 2013
Brian's Paint and Body 2007 - 2008
willett collision 2006 - 2007
Gerber Collision & Glass 2005 - 2006
Collision Works 2004 - 2005
atlanta paint and bodyworks 1996 - 2003
PDA - Property Damage Appraisers 1995 - 1996
pope chevrolet 1992 - 1995
Skills
Automotive, Customer Satisfaction, Customer Relations, Claims, Customer Service, Problem Solving, Negotiation, Insurance, Sales Management, Microsoft Office, Team Building, Marketing Strategy, Strategic Planning, Process Improvement, Budgeting, Team Leadership, Research, Operations Management, Account Management, Retail, Profit, Purchasing, Product Development, Profitability, Automobile, Claim, Vehicles, Budgets, CCC Pathways, Automotive Aftermarket, New Business Development, Customer Retention, Training, Management, Parts, Collision, Warranty, Leadership, I-CAR Platinum, Selling, Continuous Improvement, Time Management, ASE Certified, Property Damage, Business Planning, Automotive Repair, Program Management, Fleet Management, Marketing, ADP Payroll
Education
Mercer University 1989 — 1991
business, education
Georgia Perimeter College 1989 — 1989
business, education
Glass America LLC June 2013 - Present
Gerber Collision & Glass December 2011 - Present
The Cars Collision Group January 2000 - July 2011
Safelite AutoGlass January 1998 - January 1999
Vistar Auto Glass January 1996 - January 1998
Skills
Automotive, Customer Service, Sales Management, Customer Relations, New Business Development, Automobile, Leadership, Coaching, Vehicles, Team Building, Profit, Marketing Strategy, Customer Satisfaction, Business Development, Customer Retention, B2B, Sales, Automotive Aftermarket, Training, Purchasing, Inventory Management, Account Management, Operations Management, Parts, Negotiation
Education
Baldwin Wallace University 1972 — 1976
BA, Liberal Arts
Gerber Collision & Glass April 2009 - Present
Custom 77 January 2008 - September 2008
American Family Insurance January 1995 - October 2007
Education
Governors State University
BA, Business & Technology
Moraine Valley Community College
AA, AAS, Business & Automotive Technology
Oak Forest High School
Gerber Collision & Glass July 2010 - Present
Start Marketing Solutions, LLC January 2009 - July 2010
MyAutoNetwork February 2005 - October 2008
Auto Body World December 1999 - February 2005
Walnut Valley Collision/Caliber Collision Centers November 1998 - November 1999
ABRA Auto Body & Glass April 1998 - October 1998
Lakeside Auto Rebuild 1980 - 1998
Skills
Automobile, Marketing, Automotive, Operations Management, Strategic Planning, Board of Director..., Team Building, Board of Directors, Business Planning, Management, Business Strategy, Automotive Aftermarket, Sales, Customer Satisfaction, Sales Management, Coaching, Customer Retention, Vehicles, Training, Insurance, Customer Service, Leadership, Parts, Profit, New Business Development, B2B, Collision, Negotiation, Marketing Strategy, Process Improvement, Budgets, Inventory Management, Continuous Improvement, Account Management, Lean Manufacturing, Sales Process, Analysis, Purchasing, Business Development, Automotive Repair, Time Management, Forecasting, Fleet Management, Sales Operations
Education
University of Washington 1976 — 1979
in-progress, History, Pre-Law
Brigham Young University 1975 — 1976
In-progress, History, Pre-Law
Munich Re (Group) January 2015 - Present
Lowe's Companies, Inc. March 2012 - Present
Del Monte Fresh Produce N.A., Inc April 2011 - September 2011
Gerber Collision & Glass September 2010 - March 2011
Progressive Insurance December 2004 - April 2007
Skills
General Liability..., Property & Casualty...
Education
University of North Carolina at Greensboro 2007 — 2009
Organic Chemistry, Anatomy, Biology, Physics
University of North Carolina at Greensboro 2001 — 2003
Bachelor of Arts (B.A.), Psychology
University of North Carolina at Charlotte 1998 — 2000
Psychology
Gerber Collision & Glass March 2013 - September 2013
Flagler Collision September 2011 - March 2013
AT&T Mobility November 2006 - November 2008
Avion Systems August 2005 - June 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Outlook, Concur, PeopleSoft, PowerPoint, CCC Pathways, Visio, Kronos, Accounts Payable, Invoicing
Education
Dekalb Technical College 2004 — 2005
Emergency Medical Services
Flagler Palm Coast High School 1993 — 1997
Gerber Collision & Glass June 2013 - Present
Hansen Collision a member of Gerber Collision and Glass October 2012 - Present
Hansen Collision of FREMONT 2012 - 2013
HANSEN COLLISION of FREMONT July 2011 - October 2012
BNI Business Professionals of Fremont May 2011 - October 2012
HANSEN COLLISION OF ROCKFORD November 2000 - June 2011
HANSEN COLLISION OF KENTWOOD October 1989 - November 2000
SHERWIN WILLIAMS CO. AUTOMOTIVE COATINGS June 1983 - October 1989
MEEKHOF TIRE 1987 - 1987
Skills
ATEG TRAINING, Vehicles, Vehicle Specific Repair..., Collision, Collision Damage..., Automotive, ASE Certified, Unitized Body..., Customer Satisfaction, Customer Service, Auto Body, Automotive Repair, I-CAR Platinum Certified, Motorcycle, Management, New Business Development, Parts, Automotive Parts, Automotive Aftermarket, Tires, Customer Retention, Leadership, Training, Team Building, Retail, Sales, Sales Operations, Operations Management, Profit, Paint, Coatings, Inventory Management, Fleet Management, Lean Operations, Sales Management, Strategic Planning, Pricing, Manufacturing, Continuous Improvement, Sales Process, Account Management, Marketing Strategy, Purchasing, Budgets, Negotiation, B2B, Dealers, Warranty
Education
I-CAR, the Inter-Industry Conference on Auto Collision Repair 1989 — 2013
I-CAR PLATINUM INDIVIDUAL
DALE CARNEGIE 2012 — 2012
DIPLOMA
Grand Rapids Community College
BUSINESS CE
WYOMING COMMUNITY EDUCATION
Certificate
Kent Career Technical Center Kent ISD
AUTO BODY COLLISION REPAIR CERTIFICATE
NORTHVIEW
HIGH SCHOOL DIPLOMA
Muskegon County Prosecutor's Office December 2014 - Present
Gerber Collision & Glass September 2014 - Present
Frank Stanley, P.C. May 2014 - December 2014
Domestic Mediation Project April 2014 - August 2014
The Sam Bernstein Law Firm April 2011 - March 2014
MAXIMUS August 2009 - March 2011
Jcrew October 2009 - May 2010
Michigan State University Museum January 2009 - May 2009
Jack Breslin Student Events Center September 2006 - May 2009
International Federation of University Women May 2008 - August 2008
Skills
Research, Microsoft Office, Customer Service, Public Policy, Project Management, Government, Legal Research, Legal Writing, Teamwork, Westlaw, Public Speaking, Community Outreach, Lexis, Mediation, Nonprofits, Fundraising
Education
Thomas M. Cooley Law School 2013 — 2017
Doctor of Law (JD), American/U.S. Law/Legal Studies/Jurisprudence
Michigan State University 2005 — 2009
Bachelor of Arts, Political Theory and Constitutional Democracy, History, Museum Studies
ABRA Auto Body & Glass 2013 - Present
The Hot Rod Barn 2009 - 2011
Central Collision Center 2007 - 2009
Gerber Collision & Glass 2003 - 2007
Cars Collision 1999 - 2003
Nationwide Insurance 1998 - 1999
General Motors 1986 - 1998
Skills
Automotive, Collision Detection, Management, Automotive Collision..., Automobile Restoration, Retail Automotive, Negotiation, Warranty, Automotive Aftermarket, Fleet Management, Parts, Automobile, Customer Satisfaction, Vehicles, Automotive Repair, Automotive Parts, Sales, Customer Retention, Profit, Team Building
Education
General Motors Advanced Mechanical and Physical Damage School
ASE Certified
I-Car - Platinum Certified
Moraine Valley Community College
Gerber Collision & Glass December 2011 - January 2012
Education
Bellevue Community College 2012 — 2013
Information Technology
Springdale Job Corps 2011 — 2012
Certification, AutoBody/Collision Repair and Paint
Mount Tahoma High School 2006 — 2010
Diploma
Gerber Collision & Glass February 2014 - October 2014
BodyShopBids.com August 2012 - May 2013
GEICO 2009 - 2012
Skills
Property Damage, Property & Casualty..., Subrogation, Liability, Claims Management, Casualty, Claim, Claim Investigation, General Insurance, Claims Handling, Insurance, Liability Analysis, Adjusters, Commercial Insurance, Property Claims, Insurance Adjusting, Auto Claims, Adjustments, Claims Resolution, Homeowners
Education
Pacific Lutheran University 2002 — 2006
Pre-Medicine/Pre-Medical Studies
Pacific Luthern University
Healthcare Networks of America February 2010 - Present
Donna Center Designs October 2009 - Present
Chartwells (Higher Education Division) March 2009 - April 2014
Gerber Collision & Glass October 2005 - October 2008
Paul R. Idlas, Attorney at Law June 1987 - July 2005
Skills
Microsoft Word, Microsoft Excel, Invoicing, Customer Service, Teamwork, Healthcare, Account Reconciliation, PowerPoint, Office Administration, Filing, Software Documentation, Accounts Payable, Negotiation, Office Management, Management, Real Estate, Training, Team Building, Microsoft Office, Team Leadership, Inventory Management, QuickBooks, Sales, 10 Key, Insurance, Photoshop, Customer Satisfaction, Event Planning, Event Management, Time Management, Research, Process Improvement, Payroll, Project Management, Budgets, Accounting, Nonprofits, Community Outreach, Legal Writing, Medical Terminology, Public Speaking, Leadership, Outlook, Databases, Fundraising, Marketing, Supervisory Skills, Accounts Receivable, Social Media, Human Resources
Education
College of Lake County 1991 — 1991
Word Processing
Round Lake High School 1984 — 1987
David Mitchell and Associates December 2014 - Present
Dragon*Con, Inc 2010 - Present
Xanterra Parks & Resorts July 2014 - November 2014
Gerber Collision & Glass December 2013 - July 2014
Brian's Paint & Body August 2013 - November 2013
DreamRydes Restoration and Collision March 2013 - August 2013
Midway Collision, Inc July 2011 - March 2013
Dixieland FunPark July 2011 - November 2011
Randstad May 2011 - July 2011
Midway Collision, Inc. November 2009 - May 2011
Skills
Word, Customer Service, Microsoft Office, PowerPoint, Writing, Teamwork, Social Media, Editing, Windows, Computer Hardware, Troubleshooting, Photography, Telephone Skills, Painting, Automotive, Hand Tools, Automotive Repair, Automotive Restoration, Power Tools, Research, Problem Solving, Public Speaking, Customer Relations, InDesign, Excel, Buffing, Air Tools, Refinishing, Proofreading, Creative Writing, Microsoft Word, Blogging
Education
Kennesaw State University 2011 — 2013
Bachelor of Science Communication, Journalism and Citizen Media
Middle Georgia College 2009 — 2011
Associates of Applied Science, Aviation Maintenance Technology
Fayette County High School 2006 — 2009
PartsTrader LLC March 2014 - Present
Gerber Collision & Glass January 2008 - March 2014
CARSTAR August 1990 - January 2008
Skills
Automobile, Customer Satisfaction, Automotive, Sales, Training, Inventory Management, Management, Strategy, Leadership, Project Planning, Vehicles, Profit, Automotive Aftermarket, Strategic Planning, Sales Management, Customer Retention, Finance, Parts, Automotive Repair, Marketing Strategy, Negotiation, Account Management, Sales Operations, Sales Process, Six Sigma, Budgets, B2B, New Business Development, Change Management, Fleet Management, Continuous Improvement, Business Planning, Insurance, Project Management, Team Building, Income Statement, Purchasing, Business Strategy, Coaching, Marketing, Competitive Analysis, Key Account Management, P
Education
Northwestern University - The Feinberg School of Medicine 1976 — 1977
Certificate, Orthotics
Gerber Collision & Glass Senior EstimatorGerber Collision & GlassNovember 2011 - Present
Education
Eastern Illinois University 1980 — 1982
General Studies
Carolinas Collision Centers June 2014 - Present
Maaco Corporation April 2014 - June 2014
Gerber Collision & Glass 2010 - 2013
True2Form Collision Repair Centers 2006 - 2010
True2Form Collision Repair Centers 2001 - 2005
Skills
Automotive, Collision, Customer Service, Inventory Management, Operations Management, Process Improvement, Purchasing, Team Building, Team Leadership, Customer Satisfaction, Customer Retention, Insurance, Leadership, Negotiation, Profit, Sales, Vehicles
Education
Appalachian State University 1992 — 1996
Bachelor of Applied Science (B.A.Sc.), Public Relations, Advertising, and Applied Communication
Gerber Collision & Glass January 2012 - Present
Northwest Special Recreation Association September 2012 - July 2014
Progressive Insurance September 2005 - September 2011
Skills
Customer Satisfaction, Outlook, Social Media, Microsoft Office, Customer Service, Leadership, Microsoft Word, Team Building, Time Management, Coaching, Microsoft Excel, Management, Teamwork, Training, PowerPoint
Education
Illinois State University 2001 — 2005
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
University of Hawaii at Hilo 2004 — 2004
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Gerber Collision & Glass December 2008 - Present
Border Shoppers 2004 - 2004
Walmart March 2003 - 2004
Skills
Customer Satisfaction, Customer Service, Microsoft Office, Automotive, Microsoft Excel, Time Management, Automobile, Inventory Management, Microsoft Word, Customer Retention, Sales, Vehicles, Team Building, Negotiation, Operations Management, Automotive Aftermarket, Profit
Education
University of Arizona 2001 — 2003
Bachelor of Business Administration (BBA), Business/Commerce, General
Nogales High School 1997 — 2001
High School Diploma, General
Gerber Collision & Glass February 1996 - July 2012
True2Form -Gerber Collision & Glass February 1996 - July 2012
Skills
Automotive, New Business Development, Sales Management, Automotive Aftermarket, Strategic Negotiations, Automobile, Vehicles, Customer Satisfaction, Team Building, Operations Management, Territory..., Negotiation, Account Management, B2B, Budgets, Business Planning, Claim, Coaching
Education
Montgomery College 1973 — 1974
Economics
ABRA Auto Body & Glass January 2015 - Present
ABRA Auto Body & Glass April 2014 - February 2015
ABRA Auto Body & Glass December 2012 - May 2014
ABRA Auto Body & Glass December 2011 - November 2012
Gerber Collision & Glass November 2011 - December 2011
Express Auto Collision April 2011 - October 2011
ABRA Auto Body & Glass February 2007 - November 2010
I-CAR August 2007 - July 2009
ABRA Auto Body & Glass January 2006 - January 2007
ABRA Auto Body & Glass November 2003 - January 2006
Skills
Automotive, Customer Satisfaction, Automobile, Sales Management, Operations Management, Vehicles, Team Building, Process Improvement, Profit, Continuous Improvement, Strategic Planning, Automotive Aftermarket, Income Statement, New Business Development, Negotiation, Insurance, Lean Manufacturing, Six Sigma, Customer Service, Budgets, Strategy, Leadership, Business Development, Management, Training, Purchasing, Customer Retention, Recruiting, Employee Relations, Performance Management, Sales Process, Inventory Management, Sales Operations, Business Planning, Cross-functional Team..., Forecasting, Leadership Development, P&L
Education
Dale Carnegie Training - High Impact Presentation 2010 — 2010
High Impact Presentation
Georgia Institute of Technology 2010 — 2010
Building the Lean Supply Chain Leader
Lean Management - Sherwin WIlliams 2009 — 2009
Lean Management, Improving Workshop Efficiency
Georgia State University - J. Mack Robinson College of Business 2008 — 2009
Executive MBA, Leadership, Strategy, Finance
University of Phoenix 2006 — 2008
BSBM, Management
Dale Carnegie Training 2006 — 2006
Leadership Training for Managers, People Development
Gerber Collision & Glass October 2014 - Present
Stevenson Automotive Group September 2013 - October 2014
Stevenson Automotive Group February 2013 - August 2013
Stevenson Automotive Group October 2012 - February 2013
Southern Insurance Solutions July 2008 - July 2012
Intrepid Powerboats June 2010 - June 2012
Sage March 2007 - September 2008
Enterprise Rent-A-Car January 2006 - March 2007
World Billfish Series/Sports USA Marine Group July 2004 - January 2006
Skills
Maritime, Social Media Marketing, Management, Employee Benefits, Healthcare, Insurance, Workers Compensation, Negotiation, Training, Contract Negotiation, New Business Development, Customer Satisfaction, Sales, Customer Service, Forecasting, Leadership, Marketing, Sales Management, Team Building
Education
University of South Florida 2002 — 2004
BA, Criminology
St. Petersburg College 2000 — 2002
AA, Criminal Justice
Gerber Collision & Glass February 2013 - Present
Hansen Collision February 2013 - January 2014
Save A Life CPR, First Aid, & Safety Training 2011 - 2013
Skills
Customer Service, Inventory Management, Microsoft Office, Customer Satisfaction, Automotive, Budgets, Profit, Team Building, Customer Retention, Automobile, Automotive Aftermarket, Parts, Purchasing, Automotive Repair, Vehicles, Operations Management, Continuous Improvement
Education
Baker College of Muskegon 2014 — 2016
Bachelor of Business Management, Business
Muskegon Community College 2012 — 2015
Newaygo High School
Diploma
Gerber Collision & Glass February 2004 - Present
Winner International (Maker of "The Club", automobile antitheft device) November 1989 - February 2004
Worldwide Auto parts February 1986 - November 1989
G.C. Murphy Company June 1965 - January 1986
Education
Geneva College 1961 — 1965
Bacnelor of Science, Business Administration
Gerber Collision & Glass June 2010 - Present
Skills
Customer Service, Customer Satisfaction, Office Administration, Microsoft Office, Google Apps, Adobe Fireworks, Java, Microsoft Excel, HTML, PowerPoint, Public Speaking, Teamwork
Education
Indiana University-Northwest 2012 — 2020
Bachelor's degree, Computer Science
Haldeman Auto Body January 2013 - Present
Gerber Collision & Glass 2011 - 2012
Scott Cars, Inc 2010 - 2011
GEICO 2007 - 2009
Progressive Insurance 2004 - 2006
Skills
Claim, Insurance, Customer Satisfaction, Process Improvement, Customer Service, Negotiation, Claims Management, Team Building, Customer Retention, Team Leadership, Purchasing, Analysis, Inventory Management, Accident, Coaching, Time Management, Investigation, Microsoft Office, Training, Property & Casualty..., General Insurance, Risk Management, Liability
Education
Capital College, Pennsylvania State University 1992 — 1995
Bachelor's degree, Criminal Justice/Safety Studies
Gerber Collision & Glass September 2014 - Present
Collex Collision Experts January 2013 - Present
Ingles Markets January 2011 - December 2012
FinishMaster, Inc. August 2006 - December 2010
Skills
Customer Service, Inventory Management, Customer Satisfaction, Microsoft Office, Automotive Aftermarket, Purchasing, Parts, Inventory Control, Operations Management, Automotive, Automobile, Vehicles
Education
Grand Canyon University 2012 — 2016
Bachelor's degree, Business Administration and Management, General
Palmetto Ridge High School 2004 — 2006
High School Diploma
Tires Plus Total Car Care February 2015 - Present
Gerber Collision & Glass April 2013 - 2014
Classic Collision, Inc. December 2010 - February 2013
Sterling Auto Body Centers January 2003 - October 2010
Sterling Auto Body Centers January 2007 - January 2008
Peach Auto Body Centers January 2001 - January 2003
Peach Auto Body Centers January 1998 - January 2001
Hertz January 1994 - January 1998
Skills
Automotive, Sales Management, Lean Manufacturing, Operations Management, Continuous Improvement, Strategic Planning, Team Building, Vehicles, Negotiation, Inventory Management, New Business Development, Customer Service, Human Resources, Budgets, Training
Education
Kingsborough Community College
Business Administration
Bank-Fund Staff Federal Credit Union July 2015 - Present
Nordstrom October 2014 - June 2015
Gerber Collision & Glass January 2014 - October 2014
CPDC Decor Custom Window Treatments June 2010 - January 2014
DSW May 2009 - January 2014
Skills
Fashion, Styling, Apparel, Visual Merchandising, Fashion Design, Merchandising, Sewing, Trend Analysis, Trend Forecasting, Retail, Photoshop, Fashion Shows, PowerPoint, Trend, Microsoft Word, Microsoft Excel, Textiles, Microsoft Office, Sales, Customer Service, Retail Sales, Inventory Management, Time Management
Education
Morgan State University 2008 — 2013
Bachelor of Applied Science (B.A.Sc.), Fashion Merchandising
Lease Corporation of America June 2015 - Present
WebpageFX May 2015 - Present
MIPrepZone, Digital First Media April 2015 - Present
Shutterbooth June 2014 - June 2015
Stephen's Land Maintenance May 2015 - May 2015
K&S Electric December 2014 - May 2015
The Oakland Post April 2014 - December 2014
Gerber Collision & Glass August 2014 - September 2014
Collex Collision June 2014 - August 2014
The Oakland Post August 2013 - April 2014
Skills
Writing, News Writing, Writing News Releases, Blogging, Social Media..., Press Releases, Public Relations, Journalism, Online Journalism, Technology Journalism, Sports Writing, Management, Motivation, Photoshop, Photojournalism, Photography, Social Media Outreach, Social Media Blogging, Social Media Strategist, Social Media Integration, Final Cut Pro, Power Director, Microsoft Office, Facebook, Social Media Marketing, Social Media, Editing, Social Networking, PowerPoint, Microsoft Word, Customer Service, Microsoft Excel, Time Management, Marketing, Leadership, Twitter, Web Content, Communication, Event Planning
Education
Oakland University 2012 — 2014
Bachelor of Arts (B.A.), Journalism
Macomb Community College 2011 — 2012
Adrian College 2010 — 2011
Lake Shore High School 2006 — 2010
Fathom: A Digital Marketing & Analytics Agency June 2015 - Present
Gerber Collision & Glass December 2012 - Present
Covelli Enterprises May 2014 - January 2015
Evaline's Bridal December 2013 - January 2014
Lakeview Middle School October 2012 - March 2013
The Chophouse February 2011 - October 2011
Skills
Marketo, Email Marketing, HTML, Social Media Marketing, Event Planning, Photoshop, Microsoft Excel, InDesign, Microsoft Word, PowerPoint, Customer Service, SPSS, MailChimp, Constant Contact, Google Analytics, Fundraising, Salesforce.com
Education
Kent State University 2012 — 2015
Bachelor of Business Administration (BBA), Managerial Marketing
Uber October 2014 - Present
Gerber Collision & Glass August 2013 - August 2014
Skills
Customer Satisfaction, Automobile, Profit, Vehicles, Automotive, Parts, Automotive Repair, Automotive Aftermarket, Fleet Management, Continuous Improvement, Management, Customer Retention, Warranty, Sales Management, Purchasing
Education
College of DuPage 1974 — 1976
South Hill Collision September 2014 - Present
CARSTAR Auto Body Repair Experts March 2014 - September 2014
Gerber Collision & Glass May 2013 - December 2013
Skills
Customer Service, Microsoft Office, Leadership, Social Media, Sales, Time Management, Microsoft Excel, Microsoft Word
Education
Concordia University-Portland 2005 — 2008
Bachelors, Psychology
Quicken Loans 2015 - Present
Gerber Collision & Glass December 2014 - May 2015
Don Gooley Cadillac February 2012 - December 2014
Paragon Technologies June 2010 - September 2011
Skills
Cleaning/Detailing, Adobe Flash, AutoDesk 3DS Max, Photoshop, Maya, Animation, After Effects, 3D, 3D Modeling, Illustrator, Computer Animation, Character Animation, Premiere, Graphic Design, Drawing, Storyboarding, Adobe Creative Suite, Flash Animation, 3D Studio Max
Education
Baker College of Clinton Township 2010 — 2014
Baker College of Clinton Township
Not Finished- Looking for Internship, Compuer Animation
Sands Chevrolet November 2014 - Present
Gerber Collision & Glass August 2012 - November 2014
Turn 2 Collision June 2002 - August 2012
Smith's Body Shop Inc March 1998 - April 2002
I-CAR 1994 - 1999
State Farm November 1985 - April 1998
Central Piedmont Community College 1996 - 1998
Elmer Moore Chevrolet 1984 - 1986
Bert Wolfe Ford, Audi, Toyota, and Scion 1983 - 1984
Charlie's Body Shop 1979 - 1983
Skills
Automotive Repair, Leadership, Lean Manufacturing, Purchasing, Process Improvement, Business Process..., Customer Service, Continuous Improvement, Quality Assurance, Quality Management, CSI, Business Development, Leadership Development, Employee Relations, Employee Training, Team Building, Solution Implementation, Automotive Aftermarket, Vehicles, Customer Retention, Customer Satisfaction, Automobile, Automotive, Coaching, New Business Development, Sales Management, Parts, Profit
Education
Central Piedmont Community College 1996 — 1998
Automobile/Automotive Mechanics Technology/Technician
Vale Training Solutuions 1995 — 1995
Automotive Estimatics, 4.0
Platinumwerks Collision Center January 2015 - Present
Gerber Collision & Glass April 2013 - December 2014
Bev Smith Toyota and Kia March 2012 - April 2013
Gerber Collision & Glass January 2012 - March 2012
Gettel Toyota September 2008 - December 2011
Central Florida Lincoln Mercury November 2006 - September 2008
Fountain Auto Mall January 2004 - November 2006
Greenway Ford November 2001 - October 2003
Skills
Negotiation, Problem Solving, Vehicles, Automobile, Parts, Collision, Automotive, Automotive Aftermarket, Automotive Repair, Body Shop, Budgets, CCC Pathways, Customer Retention, Customer Satisfaction, Dealer Management, Dealers, Insurance, Inventory Management, Leadership, Lean Manufacturing, Profit, Purchasing, Reynolds, Sales, Sales Management, Team Building, Warranty, Marketing Strategy, Body Shops
Education
Old Dominion University 1995 — 1997
Virginia Commonwealth University 1992 — 1993
Gerber Collision & Glass September 2010 - Present
Penske Automotive Group December 2005 - September 2010
Cox Enterprises/ Manheim February 2008 - June 2010
ABRA Auto Body & Glass February 2000 - February 2005
Skills
Vehicles, Customer Retention, Automotive Aftermarket, Parts, Automobile, Team Building, Sales Management, Customer Satisfaction, Profit, Sales, Automotive
Education
UNC -at Greensboro 1984 — 1985
Personnel Management within the field of Education
Hobart and William Smith Colleges 1980 — 1983
Bachelor of Arts (B.A.), Psychology
Cornerstone Advisory Group November 2014 - Present
Colonial Life November 2014 - Present
Franciscan Medical Group April 2011 - April 2014
U.S. Census Bureau April 2010 - June 2010
Gerber Collision & Glass March 2005 - December 2009
Thoroughbred Collision Centers January 2002 - March 2005
Auto Warehousing Company, Inc. August 1995 - January 2002
U.S. Army May 1990 - May 1994
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Sales, Leadership, Training, Healthcare Management, Collision, HIPAA, Communication, Customer Satisfaction, Customer Service, Strategic Planning, Marketing, Customer Retention, Negotiation, Budgets, Process Improvement, Account Management, Health Insurance, Insurance, New Business Development, Small Business, Operations Management, Team Building, Sales Management, Marketing Strategy, Direct Sales, Sales Operations
Education
ITT Technical Institute-Seattle 1996 — 1997
Associate’s Degree, Computer Aided Drafting and Design
Gerber Collision & Glass October 2015 - Present
Auto Masters LLC August 2014 - September 2015
Skills
Automotive, Customer Service, Vehicles, Marketing, Customer Satisfaction, Microsoft Excel, Marketing Communications, Social Media Marketing
Education
Newman University
Bachelor of Arts (B.A.), Public Relations, Advertising, and Applied Communication
Car Guys Automotive August 2013 - Present
DJM Real Estate Investments May 2011 - Present
Gerber Collision & Glass April 2013 - August 2013
Gerber Collision & Glass March 2012 - December 2012
Irish Mike's Collision January 2012 - March 2012
Sonic Automotive February 2011 - December 2011
Trophy Sports March 2010 - May 2011
Master Collision Repair 2006 - 2011
Skills
Sales Management, Sales, Parts, B2B, Operations Management, Automotive, Negotiation, Purchasing, Automotive Aftermarket, Paint, Sales Operations, Business Planning, Marketing Strategy, Continuous Improvement, Account Management, Forecasting, New Business Development, Sales Process, Budgets, Coaching, Pricing, Product Development
Education
University of Central Florida - College of Business Administration 2008 — 2012
Bachelor of Business Administration (BBA)
Gerber Collision & Glass October 2013 - Present
Office Depot April 2015 - September 2015
South Pointe Chevrolet June 2013 - September 2013
Office Depot April 2012 - June 2013
Capital One Auto Finance September 2011 - March 2012
CarMax May 2008 - September 2011
Office Depot September 1999 - May 2008
Qual-Tron Electronics June 1992 - August 1998
Whirlpool Corporation September 1992 - February 1993
Memorex Telex October 1988 - September 1992
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop, Customer Service, Outlook, English, Public Speaking, Windows, Strategic Planning, Social Media, Marketing, Budgets, Team Building, Team Leadership, Teamwork, Negotiation, Teaching, Time Management, Recruiting, Marketing Strategy
Education
Tulsa Community College
Accounting and Finance
Gerber Collision & Glass February 2010 - Present
Skills
Automotive, Customer Satisfaction, Training, Team Building, Operations Management, Customer Retention, Process Improvement, Sales, Coaching, Customer Service, Inventory Management, Negotiation, Leadership, Automotive Aftermarket, Sales Management
Education
University of Michigan
Training Design and Development, Statistics, Strategic Management
Gerber Collision & Glass August 2014 - Present
Collex Collision July 2013 - July 2014
James Hardie Building Products September 2010 - March 2013
Clearwire July 2009 - July 2010
Enterprise Rent-A-Car September 1997 - July 2009
Skills
Account Management, Sales Management, Sales Operations, Cold Calling, New Business Development, B2B, Sales, Sales Presentations, Sales Process, Direct Sales, Outside Sales, Leadership, P&L Management, Strategic Planning, Materials Management, Strategy, Negotiation, Customer Satisfaction, Team Building, Contract Negotiation, Business Development, Management, Marketing Strategy, Profit, Income Statement, Forecasting, Key Account Management, Customer Retention, Business Planning, Cross-functional Team..., Purchasing, Budgets, Strategic Partnerships, CRM, Selling, Salesforce.com, Pricing, Project Planning, Operations Management, Marketing, Inventory Management, Team Leadership, Product Marketing, Retail, Product Development, Market Planning, Enterprise Software, Competitive Analysis, Time Management, Advertising
Education
University of Michigan 1993 — 1997
BA
Stevenson Honda of Goldsboro June 2014 - Present
Ultimate Lawn Care and Landscaping 2010 - Present
Chevrolet Cadillac of Goldsboro February 2014 - June 2014
Gerber Collision & Glass 2005 - 2013
AutoBody America 2003 - 2005
True2Form Collision Repair Centers 1999 - 2003
Skills
Automobile, Customer Service, Business Development, Automotive Aftermarket, Claim, Collision, Profit, Team Building, Sales, Parts, COLLISION REPAIR, Advertising, Budgets, Management, Refinishing, Claims Management, Forecasting, Teamwork, Continuous Improvement, Dealers, Sales Management, Sales Growth, Negotiation, Customer Satisfaction, Vehicles, Customer Retention, Automotive, Automotive Repair, Operations Management, New Business Development, Leadership, Process Improvement, Training, Sales Operations
Education
Pitt Community College 1996 — 1997
Associate's degree, Business Administration and Management, General
Pitt Community College 1996 — 1997
Associate's degree, Marketing
Gerber Collision & Glass July 2015 - Present
Marathon Automotive Group April 2011 - July 2015
Caliber Collision Centers February 2015 - May 2015
Marathon chevrolet April 2009 - January 2011
Skills
Automotive, Automotive Aftermarket, Change Management, Kaizen, 5S, Team Building, Engineering, Aerospace Structures, Investor Liaison, Sales&Marketing, Motivational Speaking, Employee Engagement, Automobile, Customer Retention, Customer Satisfaction, Leadership
Education
Saint Louis University 1978 — 1982
BS, Aerospace
Century 21 1st Class Homes April 2005 - Present
Gerber Collision & Glass November 2012 - September 2014
TriTeq Lock & Security October 2007 - July 2011
CompX Fort April 1995 - April 2004
Skills
Buyer Representation, Foreclosures, Relocation, First Time Home Buyers, Short Sales, Listings, Single Family Homes, Invoicing, Accounting, QuickBooks, Payroll, REO, Customer Satisfaction, New Home Sales, Buyers, Townhomes
Education
Glenbard North, Carol Stream, IL
North Central College
Accounting and Computer Science
Gerber Collision & Glass October 2001 - Present
Safelite AutoGlass September 1998 - September 2001
Hunt Wesson June 1986 - September 1995
Skills
Marketing, Marketing Strategy, Marketing Communications, Product Marketing, Account Management, Event Management, Microsoft Office
Education
Iowa State University 1972 — 1977
Bachelor of Science (B.S.), Sociology
Regis High School
Gerber Collision & Glass February 2006 - Present
Collision craft October 1997 - March 2006
Marsten auto rebuild March 1987 - September 1997
Skills
ensuring good profit..., Team Building, Sales Management, Management, Automobile, Profit, Customer Satisfaction, Automotive Aftermarket, Negotiation, Automotive, Vehicles, Process Improvement, Purchasing, Parts, Operations Management, Customer Service, Customer Retention, Sales, New Business Development, Inventory Management
Education
Lake Washington Technical College 1981 — 1982
yes, Collision repair, certificate of completion
Edmonds High school 1978 — 1980
Deploma , Automobile/Automotive Mechanics Technology/Technician
Cosmos Manufacturing, Inc. October 2012 - Present
Gerber Collision & Glass March 2011 - September 2012
Enterprise Rent-A-Car September 2009 - March 2011
Enterprise Rent-A-Car October 2006 - April 2010
Enterprise Rent-A-Car July 2005 - October 2006
Skills
Management, Marketing, Customer Service, Leadership, Negotiation, Analysis, Risk Management, Accounting, Account Reconciliation, Claim, Customer Satisfaction, Sales, Fleet Management, Account Management, Customer Retention, Sales Management, Team Building, Profit, Inventory Management, Microsoft Office, New Business Development, B2B, Microsoft Excel, Cold Calling, Purchasing
Education
Saint Joseph's College 2001 — 2005
Business Administration, Management, Marketing, Human Resources
Gerber Collision & Glass December 2014 - March 2015
Allstate Insurance September 2007 - December 2014
Guest-tek Interactive Entertainment Ltd. May 2005 - July 2007
Blue Mountain Networks May 2004 - July 2007
Skills
Customer, Network Administration, Telecommunications, VoIP, Wireless Networking, Auto Claims, Fiber Optic Networks, Aviation Law, Aviation Regulations, Network Design, Network Security, Internet Troubleshooting, Network Troubleshooting, Windows XP, SugarCRM, Information Solutions, Six Sigma, Audatex, CCC Pathways, CCC One, I-CAR Platinum, CSM, Customer Service, Account Management, Sales, Strategic Planning, Sales Management, Project Management, Management
Education
Middle Tennessee State University 2000 — 2004
Bachelor's degree, Aerospace Administration
Middle Tennessee State University 2000 — 2004
Bachelor of Applied Science (B.A.Sc.), Aeronautics/Aviation/Aerospace Science and Technology, General
Lulu.com October 2013 - Present
Gerber Collision & Glass February 2013 - October 2013
Pasco-Hernando State College May 2011 - October 2013
KBR, Inc. January 2007 - May 2010
KBR, Inc. January 2005 - January 2007
KBR, Inc. November 2004 - January 2005
US Army August 1997 - October 2004
Skills
JPAS, NISPOM, e-QIP, Microsoft Excel, Microsoft Word, Microsoft Office, Microsoft Access, Spanish Translation, English to Spanish, Force Protection, Security Clearance, Spanish, Security, Access, Software Documentation, Military, Supervisory Skills, Materials Management, Procurement, Contract Management, Logistics Management, Operations Management, Process Scheduler, Project Planning
Education
ITT Technical Institute-Cary 2014 — 2016
Computer Network Security, Engineering Technology, General, 4.0
Pasco-Hernando State College 2011 — 2013
Associate of Arts (A.A.), Education, 3.4
The Boyd Group Inc. and Gerber Collision & Glass February 2014 - Present
Gerber Collision & Glass July 2010 - February 2014
True2Form Collision Repair Centers July 1999 - June 2010
Letson, Griffith, Woodall, Lavelle & Rosenberg Co. LPA 1998 - 1999
Skills
Process Improvement, Insurance, Human Resources, Risk Management, Automotive, Mergers & Acquisitions, Strategy, Strategic Planning, Negotiation, Team Building, Employee Benefits, Operations Management, Sales, Customer Satisfaction, Coaching, Training, Leadership, High Fives
Education
Weatherhead School of Management at Case Western Reserve University 2004 — 2006
MBA
Nova Southeastern University Shepard Broad College of Law 1994 — 1997
JD
Kent State University 1990 — 1994
BA, English
North County Regional Fire Authority July 2015 - Present
Governmental Accounting April 2015 - June 2015
Securitas February 2013 - October 2014
Copart November 2010 - November 2012
Gerber Collision & Glass September 2008 - February 2010
Collision Shop July 1997 - September 2007
Small Municipality April 2000 - June 2007
Skills
Process Improvement, Customer Service, Operations Management, Team Building, Sales Management, Budgets, Strategic Planning, Negotiation, New Business Development, Leadership, Program Management, Change Management, Microsoft Excel, Microsoft Office, Insurance, Project Management, Microsoft Word, Contract Negotiation, Customer Satisfaction, Management, Training, Forecasting, Inventory Management
Education
Seattle Pacific University - School of Business and Economics 1982 — 1986
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Lewis & Clark High School 1978 — 1982
Gerber Collision & Glass October 2008 - Present
Northeast Automotive Group - Greulichs November 2005 - June 2008
Bay Cities Collision January 1990 - April 2005
Skills
Profit, Multiple Store..., Customer Satisfaction, Collision Repair..., Operations Management, Project Management, Account Management, Sales Operations, Sales Management, Automobile, Automotive Aftermarket, Vehicles, Automotive Repair, Training, Warranty, Insurance, Team Building, Leadership, Sales, Fleet Management, Customer Retention, Purchasing
Education
College of San Mateo
USMC
MECHANICAL, Staff Sgt
USMC
Gerber Collision & Glass January 1993 - October 2011
Gerber Agri International, LLC January 1979 - January 1993
Education
Northeastern Illinois University 1972 — 1975
Gerber Collision & Glass June 2014 - Present
Collex Collision February 2013 - July 2014
Collex Collision August 2010 - February 2013
Variant Partners May 2006 - May 2010
Aerotek July 2005 - March 2006
Independent Opportunities of Michigan January 2005 - July 2005
Skills
Technical Recruiting, Talent Acquisition, Sourcing, Applicant Tracking..., Recruiting, Human Resources, Interviews, Management, Account Management, Automotive, Benefits Administration, Benefits Negotiation, Cold Calling, College Recruiting, Consulting, Contract Recruitment, Customer Retention, Customer Satisfaction, Customer Service, Deferred Compensation, Employee Engagement, Employee Relations, Employee Training, Employer Branding, Executive Search, HRIS, Hiring, Internet Recruiting, Leadership, Marketing, Negotiation, New Business Development, Onboarding, Permanent Placement, Personnel Management, Recruitment Advertising, Sales, Screening, Screening Resumes, Staffing Services, Strategic Planning, Talent Management, Team Building, Teamwork, Training
Education
Abilene Christian University 2003 — 2004
Masters, Organizational and Human Resources Development
Wayne State University 1998 — 2002
Bachelors, Psychology, English
Catholic Central High School 1994 — 1998
High School Diploma, College Prep
Gerber Collision & Glass September 2013 - Present
Hansen Collision January 1988 - September 2013
Skills
Strategic Planning, Lean Manufacturing, Continuous Improvement, Operations Management, Vehicles, Automotive Aftermarket, Six Sigma, Purchasing, Customer Retention, Customer Satisfaction, Inventory Management, Sales Management, Budgets, Parts, Team Building, Sales Process, Marketing Strategy, Automobile, Customer Service, Team Leadership, Training, Pricing, Management, Account Management, Profit, Sales, Automotive, Microsoft Excel, Business Strategy, Product Development, I-CAR Platinum, Social Media Marketing, Process Improvement, Income Statement, Coaching, Negotiation, Business Planning, Insurance, Cross-functional Team..., Forecasting, Accounting, Microsoft Office, Leadership, Kaizen, Claims Management, Motorcycle
Education
Davenport University 1991 — 1995
Bachelor's degree, Business Administration, Management and Operations
Hope College 1993 — 1994
Gerber Collision & Glass 2007 - Present
Wachovia Bank, LLC November 2004 - July 2006
Skills
Customer Service, Commercial Banking, Loan Servicing, Payroll, Office Management, Management, Accounts Receivable, Insurance, Inventory Management, Leadership, Customer Retention, Customer Satisfaction, Sales, Team Building, Process Improvement, Microsoft Office, Training, Purchasing, Employee Training, Operations Management
Education
Central Piedmont Community College 1990 — 1992
Adult High School Completion, Adult High School/Secondary Diploma Program
Gerber Collision & Glass January 2015 - Present
Bobs Auto June 1986 - Present
Superior Engineering, LLC February 2014 - February 2014
Advanced Pain and Anesthesia Consultants PC June 2008 - March 2009
AAPC 2009 - 2009
Midwest Eye Center March 2007 - October 2007
Skills
Medical Billing, Invoicing, CPT, Data Entry, HCPCS, ICD-9
Education
Purdue University Calumet 2006 — 2006
Certificate, Medical Billing & Coding
So. Suburban College 2000 — 2005
Nursing
Purdue University Calumet 1999 — 2000
General Studies
Benefit Resource Partners March 2015 - Present
Hansen Collision November 2006 - Present
Gerber Collision & Glass September 2013 - October 2015
HT Hackney 2001 - 2006
Rehabilitation Professionals August 1996 - July 2001
Skills
Strategic Planning, Customer Service, Onboarding, Employee Recognition, FMLA, Microsoft Excel, Microsoft Word, Affirmative Action, Benefits Administration, Deferred Compensation, Legal Compliance, Coaching, Training, Budgets, Team Building, Automotive, Human Resources, Recruiting, Management, Personnel Management, Negotiation, Marketing, Account Management
Education
Grand Valley State University 2010 — 2015
Pursuing Masters, Education
Hope College 1990 — 1994
Bachelors, Political Science
Service King Collision Repair Centers October 2013 - Present
ABRA Auto Body & Glass July 2011 - July 2012
Atlanta I-Car Executive Committee 2008 - 2012
Gerber Collision & Glass 2005 - 2011
Skills
Automobile, Automotive Aftermarket, Customer Satisfaction, Team Building, Automotive Repair, Continuous Improvement, Collision, Insurance, Leadership, Process Improvement, I-CAR Platinum, ASE Certified, Automotive, Sales, Parts, Profit, Marketing Strategy, Warranty, Fleet Management, Dealers, Customer Retention, Vehicles, Operations Management, Purchasing, Reynolds, Sales Management, Inventory Management
Education
The University of Texas at Arlington 1971 — 1974
Bachelor of Business Administration (B.B.A.)
Vernon public schools
Vernon public schools
Gerber Collision & Glass December 2014 - Present
Gerber Collision & Glass March 2014 - November 2014
Gerber Collision & Glass April 2013 - March 2014
Gerber Collision & Glass January 2013 - April 2013
Vivid Racing October 2011 - January 2013
American Reprographics Company January 2006 - October 2011
American Reprographics Company - Scott Blue Reprographics October 2004 - January 2006
American Reprographics Company - Scott Blue Reprographics April 2004 - October 2004
Skills
Microsoft Word, Microsoft Office, Microsoft Excel, Customer Service, Printers, Inventory Management, Troubleshooting, Team Building, Sales, Account Management, Marketing, Time Management, Purchasing, Sales Management, Management, Customer Satisfaction
Education
Mesa Community College 2002 — 2004
N/A, General Education
ABRA Auto Body & Glass December 2014 - Present
Gerber Collision & Glass April 2014 - December 2014
Gerber Collision & Glass October 2009 - March 2014
Acuity November 1996 - September 2009
Education
Carroll University 1987 — 1991
BS, Business Management/Finance
Gerber Collision & Glass April 2015 - Present
Independent Insurance Agent September 2013 - January 2015
Safe Auto Insurance Company August 2007 - August 2013
Enterprise Rent-A-Car August 2005 - August 2007
Skills
Property & Casualty..., Claim, Disability Insurance, Property Damage, Fixed Annuities, Commercial Lines, Life Insurance, Business, Insurance, Homeowners, Sales, Claims Management, Legal Liability, Casualty, Employee Benefits, Commercial Insurance, Casualty Insurance
Education
Ohio University 2000 — 2005
Sports Management Major, Business Minor
Liberty Mutual Insurance February 2012 - Present
Sentry Insurance September 2010 - February 2012
Gerber Collision & Glass 2006 - 2007
Skills
Insurance, Customer Satisfaction, Automotive, Negotiation, Profit, Property Damage, Claims Management, Microsoft Office, Team Building, Claim, Time Management, Claims Resolution, Property
Education
Patten University 2014 — 2015
Bachelor's Degree, Business Administration and Management, General, A
DeVry University 2011 — 2013
Associate's Degree, Web Page, Digital/Multimedia and Information Resources Design, A
The Hanover Insurance Group November 2010 - Present
Gerber Collision & Glass October 2009 - November 2010
GEICO August 2001 - October 2009
Progressive Insurance 1996 - 2001
Education
Piedmont College 2005 — 2007
MBA, Management
Georgia Southern University 1991 — 1995
BS
ACCC INSURANCE March 2014 - Present
ACCC INSURANCE COMPANY March 2014 - Present
Gerber Collision & Glass September 2008 - March 2011
Allstate August 2005 - April 2006
Budget Rent a Car of Buffalo September 2003 - August 2005
Skills
Parts, Automotive
Education
State University of New York at Buffalo 1999 — 2002
Bachelor Of Science
Manpower Inc./UPS September 2010 - Present
Gerber Collision & Glass April 2009 - August 2010
United Laboratories Inc. September 2002 - April 2009
Family Christian Stores April 1996 - September 2002
Education
College of DuPage 1992 — 1994
none yet, general
Service King Collision Repair Centers September 2014 - Present
Gerber Collision & Glass January 2012 - Present
Gerber Collision & Glass January 2009 - December 2011
Skills
Automobile, Customer Retention, Automotive, Customer Satisfaction, Automotive Aftermarket, Automotive Repair, Vehicles, Fleet Management, Forecasting, Parts, Process Improvement, Profit, Inventory Management, Team Building, Warranty, Customer Service
Education
Illinois State University 2004 — 2008
Bachelor of Science, Philosophy, A
Gerber Collision & Glass October 2013 - April 2014
CARQUEST Auto Parts August 2012 - October 2013
Advance Auto Parts July 2009 - August 2012
American Eagle Wheel Corporation October 2011 - January 2012
Zeus Performance March 2008 - July 2011
Skills
Retail, Inventory Management, Customer Service, Team Building, Outlook, Sales Management, Marketing, Microsoft Office, Team Leadership, Training, Microsoft Excel, Merchandising, Customer Satisfaction, Sales, Inventory Control, Microsoft Word, PowerPoint, Automotive, Event Planning, Visual Merchandising, Store Management
Education
Central Piedmont Community College 2008 — 2012
Associate in Applied Science, Business Administration - Marketing and Retail
University of North Carolina at Charlotte 2005 — 2008
NA, Mechanical Engineering, Motorsports Engineering
Herndon High School 2001 — 2005
Gerber Collision & Glass December 2014 - Present
Gerber Collision & Glass July 2014 - December 2014
United States Marine Corps October 2007 - January 2012
Skills
Firefighting, Military Experience, Military, Command, Military Training, Marine Corps, Weapons Handling, Hazardous Materials, First Aid, Weapons Training, Exercises, Marksmanship, Emergency Management, National Security, Security Clearance, Rescue, Aircraft, Information Assurance, Team Building, Operations Management, Customer Service, Training, Management, Logistics, Process Improvement
Education
Washburn Institute of Technology 2012 — 2014
Collision Repair
Columbia Southern University 2010 — 2013
Fire science
Honolulu community college 2009 — 2010
General studies
Gerber Collision & Glass February 2015 - Present
Gerber collision and glass September 2013 - February 2015
Golf Galaxy March 2013 - October 2013
Mobile One Inc August 2011 - August 2012
SCOOTERWORKS February 2010 - August 2011
Eco Moto- Sessionz Inc September 2007 - December 2009
Skills
Illustrator, Technical Support, Parts, Customer Service, Purchasing, Firefox, Vehicles, Process Improvement, Product Development, OS X, Sales, Customer Satisfaction, Outlook
Education
City Colleges of Chicago-Harry S Truman College 2012 — 2015
BA, Transportation and Distribution Logistics, 3.2
Salt Lake Community College 2006 — 2007
Commercial Pilot
East High School
High School Diploma
Gerber Collision & Glass 2013 - Present
OhioHealth July 2008 - 2013
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, English, Programming, Data Analysis, Teamwork
Education
College of DuPage
Business/Corporate Communications
Caliber Collision August 2015 - Present
Gerber Collision & Glass September 2012 - August 2015
Smith-Martin Autobody March 2009 - August 2012
Smith-Martin Paint and Body August 1994 - January 2009
Skills
Customer Service, Research, Strategic Planning, Budgets, Customer Satisfaction, Team Building, Process Improvement, Sales, Automotive, Automotive Repair, Automobile, Parts, I-CAR Platinum, Vehicles, Continuous Improvement, Automotive Aftermarket, Customer Retention, Training
Education
Vale National 2001 — 2001
Automotive collision estimating certifications, Automotive collision damage analysis / repair planning
Pima Community College
MedSpeed April 2015 - Present
MedSpeed May 2014 - Present
Gerber Collision & Glass November 2012 - May 2014
Charter One Bank August 2009 - November 2012
Skills
Cash Management, Banking, Credit Analysis, Loans, Retail Banking, Internal Audit, Credit, Microsoft Excel, Finance, Accounting, Financial Reporting, Financial Analysis, Sales & Use Tax, ERP Implementations, NetSuite, Microsoft Dynamics GP, Account Reconciliation, Accounts Payable &...
Education
University of Illinois at Urbana-Champaign 2005 — 2009
Bachelor's of Science, Mathematics
High School Addison Trail High School 2001 — 2005
ABRA Auto Body & Glass May 2015 - Present
Johnsons catering May 2009 - Present
Gerber Collision & Glass June 2014 - May 2015
Maaco Auto Painting October 2013 - June 2014
The ford motor company January 2009 - June 2013
35th Street Studios March 2007 - July 2011
Target January 2008 - August 2010
Hau't August 2007 - January 2009
Skills
Managment, Security, Bartending
Education
Cortiva Institute-Chicago 2011 — 2011
ABC Bartending School 2008 — 2008
BASSET CERT, Mixology
Westmont College 2002 — 2005
Gerber Collision & Glass December 2007 - Present
CareerBuilder.com 2005 - 2006
The Pantagraph 2002 - 2005
Education
Illinois Wesleyan University 1998 — 2002
Bachelor of Arts, English
Gerber Collision & Glass December 2012 - Present
Collision Revision November 2010 - September 2012
Progressive August 2003 - August 2010
Bill Smith Auto Parts, Inc August 2001 - August 2003
MetLife January 1990 - August 2001
U.S. Army September 1983 - August 1989
Skills
Operations Management, Continuous Improvement, Process Improvement, Customer Service, Change Management, Employee Engagement, Automotive, Microsoft Office, Sales Management, Vehicles, Automobile, Automotive Aftermarket, Profit, Customer Satisfaction, New Business Development, Negotiation, Sales, Team Building, Forecasting, Inventory Management, Customer Retention
Education
Illinois State University 1987 — 1989
BS, Finance
McMaster-Carr September 2014 - Present
McMaster-Carr November 2013 - Present
Elkay Manufacturing April 2011 - Present
Gerber Collision & Glass December 2007 - April 2011
Skills
Process Improvement, Accounts Payable, Financial Analysis, Forecasting, Account Reconciliation, Accruals, Financial Reporting, Internal Controls, PeopleSoft, Auditing, Accounting, Variance Analysis, Financial Statements, Financial Accounting, Analysis, Invoicing, Accounts Receivable
Education
Keller Graduate School of Management of DeVry University 2014 — 2016
Master's Degree, Project Management
University of Phoenix 2011 — 2013
Master of Business Administration (MBA), Accounting
University of Phoenix 2008 — 2011
Bachelor of Business Administration (BBA)
Fox College 2006 — 2008
Associate of Business Administration
Gerber Collision & Glass August 2013 - Present
Nemco/Jay Robinson Motorsports February 2013 - Present
Stallard's Roofing October 2008 - February 2013
US Army September 2005 - October 2008
Phillips Auto Body January 2004 - September 2005
Skills
Metal Fabrication, Welding, Pitstop, Customer Service, Team Leadership, Organization, Time Management, Project Management, Goal Oriented, Sales Management, Microsoft Office, CC1 Estimating and..., Repair Center Program
Education
NASCAR Technical Institute 2012 — 2013
Webster County High School 2001 — 2005
High School Diploma
Gerber Collision & Glass June 2012 - March 2013
Lynnwood Dent Service July 2002 - August 2011
Aurora Collision November 2008 - March 2011
Skills
Electronics, Auto Body Estimator, Paintless Dent Repair..., Collision Repair..., Auto Body Painter, Body Shop Manager
Education
Everett Community College 2012 — 2012
BET, Electronics and Aerospace Fiber Optics
Edmonds High School 1977 — 1980
Gerber Collision & Glass June 2009 - Present
Progressive Insurance March 2005 - May 2009
Progressive Insurance December 2002 - March 2005
Skills
Microsoft Office, Team Building, Leadership, Time Management, Business, Analytics, Project Management, Dedicated Professional, Customer Service, Lean Management, Claim, Property Damage, Claims Management, Liability Analysis, Property & Casualty..., Liability, Insurance, General Insurance, Claim Investigation, Commercial Lines, Get Results, Building Relationships, Observation, Team Leadership, Management, Training, Sales, Budgets
Education
Bradley University 2010 — 2012
Master's degree, Business Administration and Management, General, 3.82
Western Illinois University 1998 — 2001
Bachelor of Science (BS), Law Enforcement and Justice Administration
IVC 1994 — 1998
Dynamics Contracting February 2012 - Present
Gerber Collision & Glass August 2011 - January 2012
Civic Center Auto Body April 1992 - June 2010
Skills
auto estimatics, Microsoft Office, Microsoft Excel, Microsoft Word, 10 Key, Customer Service, Entrepreneurship, Business
Education
Arellano University 1970 — 1974
Bachelor of Science (BSc), Business/Commerce, General
University of Santo Tomas 1966 — 1970
High School
Gerber Collision & Glass August 2015 - Present
Body Shop Manager May 1996 - May 2000
Skills
Claim, Insurance Adjusting, Property Damage, Auto Claims, Claim Investigation, Subrogation, Liability, Insurance, Adjusters, Claims Handling, Property Claims, Claims Investigations, Liability Analysis, Claims Management
Education
Montgomery College
Computer Science/Business Mgmt.
Ohio Institute of Technology
Gerber Collision & Glass 1993 - Present
Skills
Accounts Payable, Budgets, Microsoft Excel, Accounts Receivable, Team Building, Customer Service, Payroll, Financial Analysis, Forecasting, Analysis, Process Improvement, Microsoft Word, Outlook, Time Management
Education
Northeastern Illinois University 1972 — 1976
Bachelor's degree
Lincoln Educational Services August 2011 - Present
Duncan Automotive September 2010 - September 2011
Gerber Collision & Glass March 2009 - 2010
Old Dominion Freight Line 2008 - 2009
Education
Nashville Auto Diesel College Inc 2007 — 2008
Automotive, Fabrication and Colision Repair
Fox Valley Glass April 2008 - Present
Gerber Collision & Glass November 1998 - March 2008
Skills
Leadership, Building Relationships, Payroll, Accounts Payable, Accounts Receivable, Human Resources, Safety, Staff Supervision, Purchasing, Business Process, Procedure Development, Large Systems..., Job Scheduling, Routing, Customer Service, Customer Satisfaction
Education
Loyola University of Chicago 1974 — 1976
Chicago Indoor Racing 2011 - 2013
Gerber Collision & Glass June 2012 - December 2012
Education
Universal Technical Institute of Illinois Inc 2008 — 2010
Gerber Collision & Glass August 2013 - January 2014
Micro Center May 2008 - December 2012
Skills
Technical Product Sales, Computer Hardware, Wireless Networking, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Social Media, Teamwork, English, Time Management, Data Entry
Education
Northeastern Illinois University 2009 — 2013
Bachelors of science in business management, Business, Management, Marketing, and Related Support Services
Lane Tech College Prep 2005 — 2009
Gerber Collision & Glass November 1998 - Present
CCC Information Services April 1994 - November 1998
Skills
Operations Management, Team Building, Customer Retention, Customer Satisfaction, Customer Service, Automotive, Sales Management, Continuous Improvement, Profit, Process Improvement, Purchasing, Vehicles, Automobile, Inventory Management, Automotive Aftermarket, New Business Development, Leadership
Education
University of Arizona, Eller College of Management 1982 — 1987
Bachelor of Science (BS), Management Information Systems, General
Gerber Collision & Glass April 2012 - Present
Allstate January 2009 - March 2012
Skills
Special Investigations..., Auto Collision..., Insurance Claims..., Analysis, Claim, Customer Satisfaction, Employee Benefits, Fraud, Insurance, Program Management, Customer Service
Education
Western Illinois University 1983 — 1985
Bachelor of Applied Science (B.A.Sc.), Law Enforcement Administration
College of DuPage 1981 — 1983
Associate's degree, General Studies
Gerber Collision & Glass June 2011 - Present
Transportation Management Inc. December 2001 - June 2011
Education
Grand Valley State University 2004 — 2009
Bachelor of Business Administration (B.B.A.), Human Resources Management/Marketing Logistics
Gerber Collision & Glass January 2015 - Present
Pro Auto Body and Paint January 2012 - June 2014
Tom Bush Family of Dealerships October 2009 - June 2012
Skills
Project Management, Customer Service, Process Improvement, Automotive, Sales Management, Vehicles, Customer Satisfaction, Inventory Management, Account Management, Customer Retention, Manufacturing, Marketing Strategy, Negotiation, Retail, Sales, Automotive Aftermarket, New Business Development, Operations Management, Product Development, Profit, Purchasing, Strategic Planning, Team Building
Education
Florida State College at Jacksonville
Fine/Studio Arts, General
Gerber Collision & Glass June 2010 - Present
Skills
Customer Service, Computer Proficiency, Telephone Skills, Microsoft Office, Microsoft Excel, Microsoft Word, Adobe Creative Suite, Dreamweaver, Speech Writing, Data Entry, File Management
Education
Indiana University-Northwest 2009 — 2018
Griffith High School 2004 — 2007
High School Diploma
Andrean High School 2003 — 2004
Gerber Collision & Glass November 2000 - Present
World Access, Inc. 1998 - 2000
Skills
Accounting, Payroll, Accounts Payable, Automotive Aftermarket, Customer Satisfaction, Customer Retention, Customer Service, Sales Management, Team Building
Education
DeVry Institute of Technology
Gerber Collision & Glass November 2014 - Present
Education
Gordon College (GA)
Associate's degree
Gerber Collision & Glass April 2014 - June 2015
Restivo Auto Body & Towing January 2005 - April 2014
MileOne Automotive November 2003 - January 2005
FINISHMASTER INC February 2003 - November 2003
Restivo Auto Body &Towing inc. September 1989 - March 2002
Education
Carroll Community College 2005 — 2006
Small Business Administration/Management
Carroll County Career & Tech 1992 — 1996
Certificate, Autobody/Collision and Repair Technology/Technician, A
Liberty High School 1992 — 1996
Diploma, General Education
Gerber Collision & Glass June 2008 - Present
Gerber Collision & Glass May 2008 - Present
Gerber Collison and Glass May 2008 - Present
Education
Rock Valley College 2008 — 2015
Associate’s Degree, Acting
Rockford Auburn High School 2004 — 2008
High School Dilpoma