Glass Doctor
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Glass Doctor Employees
Guardian Industries 2012 - Present
ABRA Auto Body & Glass 2011 - 2012
Gerber Collision & Glass January 2009 - January 2011
Glass Doctor January 2008 - January 2009
Diamond Triumph Auto-Glass/Safelite AutoGlass January 2001 - January 2008
Skills
Regional Development, Sales Management, Business Strategizing, Auto Glass, Account Management, Training Leadership, Brand Activation, Auto Glass Replacement, Glass, Sales, Sales&Marketing, Sales Growth, Management, Account Executives, Negotiation, Negotiating Fees, Training, Train Employees, Train Staff, Overseeing Projects, Regional Sales..., Brand Strengthening, Brand Awareness, Marketing Activation, Strategy, Facebook, Instagram, Twitter, Social Media, Glazing, Flat Glass, Microsoft Word
Education
Warren Township High School 1994 — 1998
College of Lake County
Partial Degree, Technical/Vocational Studies
Comfort Suites Airport November 2013 - Present
LaPrad Accounting May 2013 - November 2013
Comfort Suites Pratt Kansas February 2009 - November 2013
Glass Doctor August 2011 - June 2012
Skills
Customer Service, Administrative..., Office Management, Microsoft Office, Office Administration, Microsoft Excel, Outlook, Microsoft Word, Invoicing, Process Scheduler, Lotus Notes, Data Entry, 10 Key, Sales, Payroll, Inventory Management, Marketing, Accounts Payable, PowerPoint, Purchasing
Education
Grand Canyon University 2012 — 2013
N/A, Business, Management, Marketing, and Related Support Services
Dodge City Community College 2004 — 2006
N/A, Sports Management
The Boeing Company June 2013 - Present
National Renewable Energy Laboratory February 2012 - January 2013
University of Puget Sound September 2008 - May 2010
Glass Doctor June 2008 - November 2008
Ang's Glass July 2006 - August 2007
Skills
RobotStudio and Rapid, Cenit FastSuite, Catia V5, Engineering, Solar Energy, Wind, Physics, Renewable Energy, Arduino, SolidWorks, Circuit Design, Photovoltaics, Eagle Cad PCB, Robotics, 3D printing, Excel VBA, System Advisor Model..., Matlab, VBA, Simulations, Energy Audits, Energy Policy, Sustainable Energy, Thermodynamics, Mechanical Engineering, Energy, Electrical Engineering, Technical Writing, Analysis, Solar Thermal, Finite Element Analysis, Mathematica, Energy Efficiency, Window Installation
Education
Colorado School of Mines 2011 — 2012
Master of Science (M.S.), Mechanical Engineering, 3.7/4.0
University of Colorado 2010 — 2011
Took prerequisite courses, Mechanical Engineering, 3.6/4.0
University of Puget Sound 2007 — 2009
Bachelor of Science (B.S.), Physics, 3.15/4.0
Liberty High School 1998 — 2002
Shu's Glass Co. October 2012 - Present
Glass Doctor September 2011 - October 2012
Shu's Home Improvements June 2008 - October 2012
Bliffert Lumber October 2008 - December 2010
Bliffert Lumber & Fuel Co October 2008 - December 2010
Home Supply February 2004 - October 2008
Home Supply & Building Material February 2004 - October 2008
FedEx February 1998 - February 2004
The Fast Foot October 1988 - February 1998
Skills
Customer Service, Inventory Management, Customer Satisfaction, Process Scheduler, Sales, Operations Management, Troubleshooting, Purchasing, Team Building, Maintenance & Repair, Microsoft Office, 10 Key
Education
UW-Oshkosh 1980 — 1982
Criminal Justice, 2.5
Hartford Union High School 1976 — 1979
Cheonggang Academy
Sakoura Design Ltd September 2014 - Present
Steven Alan August 2013 - August 2014
Glass Doctor January 2013 - August 2013
Case Western Reserve University August 2011 - May 2013
Internal Revenue Service February 2012 - April 2012
PwC January 2011 - March 2011
BDO China July 2010 - August 2010
Skills
Auditing, Microsoft Excel, Financial Modeling, ERP, Accounts Payable, Financial Analysis, Forecasting, Portfolio Management, Access, Account Reconciliation, SAP, Valuation, Cost Accounting, International Tax, Data Analysis, Visual Basic, SQL, Process Improvement, US GAAP, Internal Controls, Sales & Use Tax, Budgets, Monthly Close, KWI, Blue Cherry, Microsoft Solutions, Hyperion HFM, Cognos, SAS programming
Education
Case Western Reserve University 2011 — 2013
Master of Accountancy, Accountancy
Fachhochschule Osnabrück 2007 — 2011
Bachelor of Business Administration (B.B.A.), Meeting and Event Planning
Shanghai Institute of Foreign Trade 2007 — 2011
Bachelor's degree, International Business/Trade/Commerce
Our Planet Management Institute, Ltd.
Computer Programming
United States Electric Corp 2009 - Present
Apollo Graphics Printing May 2008 - July 2009
Clackamas Community College 2008 - 2009
Tax And Bookkeeping Services July 2007 - March 2008
Kip Toner Benefit Auctions February 2006 - April 2007
Seattle University 2003 - 2006
Glass Doctor March 2004 - March 2005
Skills
Coaching, Human Resources, Public Speaking, Event Planning, Customer Service, Microsoft Office, Team Building, Community Outreach, Teaching, Leadership Development, Strategic Planning, Research, Public Relations, Nonprofits, Budgets, Social Media, Microsoft Word, Leadership, Contract Negotiation, Project Management, Management, Fundraising, Negotiation, Contract Management
Education
Seattle University 2001 — 2003
Bachelor of Arts (B.A.), Communication Studies, Cumme Laude
Lower Columbia College 1991 — 1994
Associate of Arts (A.A.), Business & Communications
Glass Doctor® September 2014 - Present
Big Sky Resort July 2013 - September 2014
Big Sky Resort August 2012 - July 2013
Big Sky Resort November 2010 - October 2012
Yellowstone Club April 2009 - October 2010
Yellowstone Club December 2004 - April 2009
Skills
Hospitality, Event Planning, Sales, Event Management, Customer Service, Marketing, Public Relations, Microsoft Office, Public Speaking, Trade Shows, Social Media, Hotels, Leadership, Blogging, Online Advertising, Social Media Marketing, Social Networking, Strategic Planning, Marketing Strategy, Management
Education
Montana State University-Bozeman 2003 — 2008
Bachelor of Science in Business, Marketing
CohnReznick LLP January 2015 - Present
Glass Doctor October 2013 - December 2014
Skills
Teamwork, Microsoft Office, Microsoft Excel, Research, Accounting, Customer Service, English, Strategic Planning, Financial Accounting, PowerPoint, Tax, Microsoft Word, Financial Analysis, Business Strategy, Financial Reporting
Education
Lynchburg College 2009 — 2013
Bachelor's Degree, Accounting, 3.3 GPA
Carlucci International School of Lisbon (CAISL) 2005 — 2008
Kantar Media December 2013 - Present
Advacare Systems, Inc. February 2013 - December 2013
Cumulus Media June 2010 - September 2012
Citadel Broadcasting November 2008 - June 2010
The Walt Disney Company, ABC.Inc. June 2000 - December 2009
TCF Bank October 2002 - November 2008
Glass Doctor June 2007 - May 2008
University of Minnesota February 2006 - February 2007
The Walt Disney Company, ABC.Inc. January 2001 - February 2002
The Walt Disney Company, ABC.Inc. April 2001 - November 2001
Skills
Marketing, Social Media, Video, Multimedia, Storytelling, Web Development, Banking, Radio Broadcasting, Inside Sales, Web Design, Singing, Facebook, Radio, Digital Media, Social Media Marketing, New Media, Final Cut Pro, Social Networking, Online Marketing, Advertising, Customer Service, Television, Newsletters, Digital Marketing, Integrated Marketing, Broadcast, Blogging, Photoshop, Copywriting, Dreamweaver, Editing, Video Production, Content Strategy, Creative Writing
Education
Columbia College Chicago 2010 — 2012
BA, Marketing
University of Minnesota-Twin Cities 2005 — 2007
Journalism and Mass Communication, Cultural Studies and Comparative Literature
Irondale High School 1996 — 2000
High School Diploma, General
Safelite AutoGlass July 2013 - Present
Boise Tech Repair January 2013 - December 2013
Glass Doctor June 2012 - July 2013
Skills
Computer Repair, iOS development, Mac, Apple Developer, Electronics Repair, Component Repair, iPhone, iPhone Support, iPod Touch, iPod, iPad, Windshield Repair, Auto Glass Replacement, Auto Glass, Glazing, rock chip repair, iOS, iWork, iLife, Virus Removal, Mac OS, Printers, Hardware Support, Laptops, Projectors, Home Theater, Blackberry, iTunes, Consumer Electronics, Remote Desktop, OS X, Keynote, Windows XP Pro, Computer Maintenance, Hardware Installation, Dell Computers, Desktop Computers, Xcode, Computer Hardware, Technical Support, Hardware, Google Apps, Automotive Repair, Home Networking, Windows Vista, Home Repairs, Data Recovery, Low Voltage, Apple Remote Desktop, Wireless Networking
Education
Boise State University 2009 — 2010
McCall-Donnelly High School 2006 — 2009
High School Diploma, 9-12
Mission Viejo High School 2005 — 2006
High School Diploma, 9
Big Box Stores, LLC April 2002 - Present
Reliable Granite & Tile July 2013 - November 2014
The Home Depot September 2012 - June 2013
Comet Grill / Field Restaurants April 2003 - May 2009
Glass Doctor 2001 - 2003
Skills
Sales, Management Consulting, Strategic Planning, Marketing Strategy, Business Planning, Sales Management, New Business Development, Business Strategy, Team Building, Small Business, Customer Service, Budgets, Inventory Management, Coaching, Marketing, Start-ups, Negotiation, Social Media, Contract Negotiation, Account Management, Leadership, Management, Retail, Public Relations, Merchandising, Advertising, Operations Management, Marketing Communications, Event Management
Education
Montana State University-Bozeman 1989 — 1991
none, Political Science & Economics
Montana State University-Bozeman 1989 — 1991
Grady Health System September 2014 - January 2015
Ballet September 2011 - May 2014
Glass Doctor April 2013 - 2013
Glass Doctor 2012 - 2013
Racquet Club of the South November 2010 - September 2011
Georgia Perimeter College August 2008 - August 2009
Waffle House, Inc. June 2006 - August 2008
Skills
Social Media, Social Media Marketing, Facebook, Public Relations, Social Networking, Marketing, Market Research, Leadership, Customer Service, Public Speaking, Sales, Problem Solving, Event Planning, Management, Business Development, Analysis, Writing, Strategy, Marketing Strategy, Team Building, Budgets, Negotiation, PowerPoint, Business Strategy, Microsoft Word, Teamwork, YouTube, Networking, Inventory Management, Fundraising, Sales Management, Copywriting
Education
Georgia Perimeter College 2008 — 2009
Associate's degree, General Studies
Norcross High School 2005 — 2006
High School Diploma, Regular/General High School/Secondary Diploma Programs
Meadowcreek High School 2002 — 2005
Pursued High School Diploma, Regular/General High School/Secondary Diploma Program
Berry College July 2013 - Present
Glass Doctor February 2009 - July 2013
Skills
I plan on majoring in..., I plan on minoring in..., PowerPoint, Microsoft Office, Customer Service
Education
Armuchee High School 2009 — 2013
High School Diploma
Berry College
The Hitting Academy May 2014 - Present
Pace High School August 2012 - August 2013
Glass Doctor July 2012 - February 2013
Skills
Customer Service, Team Leadership, Mentoring, Creativity, Public Speaking, Organization, Sales, Advertising
Education
University of South Alabama 2008 — 2012
Bachelor of Arts in Communication, Advertising
Glass Doctor January 1994 - Present
Skills
Strategic Planning, Sales Management, Marketing Strategy, Business Strategy, Leadership, Advertising, Glass, New Business Development, Marketing, Start-ups, Public Relations, Lead Generation, Product Development, Recruiting, Training, Account Management, Business Planning, Small Business, Team Building
Education
Averett College 1982 — 1986
Bachelor of Science (BS), Management Science
Applied Image Inc. November 2014 - Present
GLENMAR Management, LLC January 2004 - Present
Fuller Brands June 2011 - July 2012
Volunteers of America, Western NY August 2010 - March 2011
Allen-Bailey Tag & Label 2007 - April 2008
Newtex Industries 2005 - 2006
Glass Doctor 2003 - 2004
CPAC, Inc 2000 - 2003
CPAC, Inc 1998 - 1999
Eastman Kodak Company 1985 - 1998
Skills
Restructuring, Strategic Planning, P&L responsibility, Team Building, Mergers, Acquisitions, Lean Manufacturing, Six Sigma, Business Development, Commercialization, Organizational..., Turnaround Experience, Debt Restructuring, Multi-Site Operations, Contract Negotiation, Multi-disciplined, Capital Budgeting, Mergers & Acquisitions, P&L Management, Operational Excellence, Cross-functional Team..., Strategy, P&L Responsibility, Leadership, Operations Management, Manufacturing, Business Strategy, Product Development, CRM, Management, Sales Management, Team Leadership, Marketing Strategy, Sales, Start-ups, Executive Management, Turn Around Management, Strategic Partnerships, Business Planning, Finance, Process Improvement
Education
University of Rochester - Simon Business School 1995 — 1997
MBA, Strategy & Finance
Rochester Institute of Technology 1986 — 1990
MS, Quality & Applied Statistics
Rochester Institute of Technology 1982 — 1985
BS, Mechanical Engineering
Hayes Mechanical, LLC. May 2015 - Present
Rasmussen Mechanical Services December 2011 - May 2015
Glass Doctor May 2007 - December 2011
Precision Industries March 2006 - May 2007
Skills
Forecasting, Account Management, Maintenance & Repair, Preventive Maintenance, Sales, Team Building, Contract Negotiation, Process Scheduler, Sales Management, Management, Contract Management, Marketing, Process Improvement, Training, Event Planning, Operations Management, Strategic Planning, Public Speaking, Customer Service, Budgets, Leadership, Small Business, Project Planning, Microsoft Word, Customer Satisfaction, Cold Calling, Customer Retention, Procurement, Outlook, New Business Development
Education
Iowa Western Community College
Associate of Arts (AA), Psychology
Iowa Western Community College
Associate of Arts (A.A.)
Contents Packout Company July 2012 - Present
Glass Doctor July 2009 - January 2012
Skills
Marketing, Sales, Customer Acquisition, Customer Service, Wineries, Security, Computers, Phlebotomy, Microsoft Word, Microsoft Excel, Tax Preparation, Shipping, Recieving, Front Office, Back Office, Inventory Management, Purchase Orders, Retail, Problem Solving, Electronics, Coaching, Multi Tasking, Adaptation, Tribal Gaming, Small Business, Glass, SmartBuilder, Source Water Protection, Web Authoring Tools, Learn.com, Monitored Natural..., Training, Dilatometry, Flypaper, Operations Management, Transfer Stations, Auto Glass, VOCs, Glazing, Environmental Valuation, Fate & Transport, Equator Principles, TMDLs, Baccarat
Education
National Career Education 2000 — 2002
NATIONAL AND STATE CERTIFICATION, EKG / PHLEBOTOMY, 4.0
Heald College 1992 — 1994
Associate of Science (A.S.), Electronics and programming, 3.85
Illinois Secretary of State November 2013 - Present
Accu-Wright Fiberglass July 2013 - October 2013
Horizon Auto Glass November 2011 - November 2012
Auto & Truck Glass July 2006 - May 2011
Glass Specialty Co. Inc. August 2003 - July 2006
Legacy Auto Glass Intl. March 2001 - July 2003
Granite Inc. Glass and Fence October 2000 - March 2001
Glass Doctor September 1997 - October 2000
Milbradt Lawn Equipment Co. July 1995 - September 1997
United States Air Force June 1991 - June 1995
Skills
Automotive Glass..., Mobile Services, Glass and Mirror..., Grinding, Drilling, Automotive Glass Salvage, Mechanical Aptitude, Maintenance & Repair, Troubleshooting, Cleaning, Architectural Glazing, Automotive Repair, Precision Measurement, Aircraft Maintenance, Preventive Maintenance, Leakage Correction, Inspection, Quality Assurance, Process Optimization, Resource Management, Inventory Management, Military Experience, Supervisory Skills, Training, Attention To Detail, Organizing, Clerical Duties, Documentation, Scheduling, Quoting, Negotiation, Estimating, Outstanding Customer..., Client Service, Client Relationship..., Retail Sales, Commercial Sales, Team Leadership, Problem Solving, Priority Management, Mobile Communications, Internal Communications, Highly Adaptable, Driving, Computer Literate, Power Tools, Hand Tools, Cash Handling, Credit Card Processing, Mobile Payments
Education
Southwestern Illinois College
Associate in Science (A.S.)
Community College of the Air Force 1991 — 1994
Completed 32 credit hours, Aircraft Systems Maintenance Technology
RHL Computers January 2014 - Present
Del Monte Foods, Inc. June 2010 - September 2014
Glass Doctor® September 2006 - March 2009
Jeld-Wen March 2004 - September 2006
Progressive Logistics Services January 2003 - March 2003
Target August 2002 - November 2002
Skills
CompTIA A+ Certification, Computer Repair, Customer Service, Shipping, Process Scheduler, Forklift Operator, Telephone Skills, Distribution Center..., QuickBooks, Problem Solving, Microsoft Office, Accounts Receivable, Scheduling, Dispatching, Material Handling, Innovative Problem..., Computer Hardware, Computer Hardware..., Computer Hardware..., Telecommunications, Microsoft Excel, Logistics Management, Inventory Management, Sales, Security
Education
Institute of Technology Inc 2003 — 2004
Associate's Degree, Computer Networking, 4.0
Grace Davis High School 1999 — 2002
High School, General Studies, 3.0+
KG's Enterprises August 2007 - Present
Glass Doctor February 2005 - August 2010
Nordstrom 1981 - 1989
Skills
Posters, Business Cards, Advertising, Marketing, Marketing Strategy, Social Media, Event Planning, New Business Development, Sales, Public Relations, Customer Service, Account Management, Brochures, Strategic Planning, Product Development, Small Business, Sales Management, Flyers, Graphics, Banners, Letterhead, Envelopes, Labels, Presentation Folders
Education
California State University-Fullerton
International Food Products January 2015 - Present
Kerry Group May 2013 - January 2015
Adecco September 2010 - May 2013
Flowers Foods January 2009 - May 2010
Ambassador Personnel, Inc. August 2008 - January 2009
Martin Glass Company January 2008 - July 2008
Resource Management and Recovery Service, LLC June 2006 - May 2007
Spencer Auto Glass, Inc January 1995 - April 2006
Busch Glass, Inc 1993 - 1995
Glass Doctor 1989 - 1993
Skills
Account Management, Cold Calling, Customer Service, Purchasing, Sales Process, Microsoft Word, Leadership, Outside Sales, Route Sales, Territory Management, Customer Relations, Lead Generation, Prospection, Sales Presentations, B2B, Social Media, New Business Development, Customer Satisfaction, Outlook, Word, Excel, Public Speaking, Market Research, Retail, DSD, Planning, Customer Retention, Client Retention, Sales Management, Expense Management, Referrals, Territory, Consultative Selling, Direct Sales, Negotiation, Team Building, Sales Operations, Problem Solving, Market Planning, HACCP, GMP, Microsoft Excel, Training, Marketing, Operations Management, Inventory Management, Forecasting, Key Account Management, Contract Negotiation, Recruiting
Education
University of Missouri-Columbia 1985 — 1988
B. A., Sociology, Marketing
St. Louis Community College 1982 — 1985
AA, General Transfer Studies
St. Mary's High School 1979 — 1982
OLS 1970 — 1978
The Vermiculite Association September 2014 - Present
Isolatek International 2009 - Present
Glass Doctor 2006 - 2010
Minerals Technologies Inc. MinTEQ 2003 - 2006
Pfizer, Minerals Technologies,Specialty Minerals,MinTEQ 1992 - 2003
Unilever, National Starch and Chemical 1984 - 1993
Champion Paper 1981 - 1983
Smurfit Kappa 1978 - 1979
Skills
General Management, Supply Chain Management, Technical Services, Capital Projects, Competitive Advantage..., Financial Analysis, Turnaround Experience, Manufacturing, International Trade, Contract Negotiation, Contract Management, Cost Control, Quality Management, SOP development, MRP, Forecasting, Strategic Planning, Strategic Partnerships, Start-up Ventures, Customer Service, New Business Development, New Product..., Cross-functional Team..., Self-starter
Education
New York University - Leonard N. Stern School of Business 1996 — 1999
MBA, Finance, General
University of Manchester - Institute of Science and Technology
BS, Paper and Polymer Science
Glass Doctor August 2013 - Present
Home Helpers June 2012 - November 2013
Hanover Township May 2011 - May 2012
Panera Bread March 2010 - May 2012
Skills
Geographic Information..., Microsoft Office, Spanish, Customer Service, Research, Policy, PowerPoint, Word, Analysis, Leadership, Program Management, Sustainability, Marketing, Sales, Main Street, Cross-training, Adaptability, Problem Solving, Event Planning, Fundraising
Education
University of Illinois at Urbana-Champaign 2008 — 2012
BS, Sustainable Business, 3.4
Glass Doctor December 2005 - Present
Harmon Auto Glass October 1998 - December 2005
Harmon Auto Glass April 1990 - October 1998
Skills
Franchising, Coaching, Strategic Planning, Glass, Auto Glass, New Business Development, Business Strategy, Business Planning, Showers, Start-ups, Sales Process, Leadership, Small Business, Sales Management, Marketing Strategy, Doors, Operations Management, Budgets, Sales, Entrepreneurship, Mirrors, Marketing, Glazing, Selling, Restoration, Team Building, Sales Operations, Inventory Management, Contract Negotiation, Negotiation, Auto Glass Replacement
Education
Southern Illinois University, Carbondale 1978 — 1979
Computer Science, Business
John A Logan College 1977 — 1978
Associate, Science
St Louis College of Pharmacy 1975 — 1977
Pharmacy
Comanche County Memorial Hospital August 2013 - Present
Glass Doctor August 2011 - August 2013
Express Personell Service July 2012 - December 2012
Metex International LLC May 2011 - February 2012
Express Employment Professionals February 2011 - May 2011
Hobby Lobby March 2007 - October 2008
TeleTech November 2003 - January 2005
US Army March 1995 - October 1998
Skills
Customer Service, Forklift Operator, Shipping, Data Entry, Outlook, Administrative..., Microsoft Office, Sales, Inventory Management, Microsoft Excel, Microsoft Word, Office Management, PowerPoint, Leadership, Office Administration, Invoicing, Sales Management, Accounts Payable, Purchasing, Operations Management, Direct Sales, Telephone Skills
Education
University of Phoenix 2009 — 2011
AAHSM, Human Service Management
Battery Creek 1992 — 1995
Diploma
Safelite AutoGlass August 1994 - Present
Glass Doctor September 1992 - August 1994
Skills
Customer Satisfaction, Process Improvement, Team Building, Operations Management, Automotive, Customer Retention, Customer Service, Inventory Management, Sales Management, Coaching, Customer Experience, Strategic Planning, Profit, Purchasing, Sales, Sales Operations, Automotive Aftermarket
Education
Oklahoma State University 1988 — 1992
BSBA, Marketing
Higgins High School, Higgins, TX 1975 — 1988
High School Diploma
Applied Technical Services, Inc. April 2015 - Present
Global Enterprises & Marketing Solutions November 2010 - April 2015
Donan Engineering Co., Inc. July 2008 - December 2010
Glass Doctor February 2003 - June 2008
YORK SCI July 1999 - February 2003
SERVPRO of Georgia and the Carolinas November 1995 - July 1999
Skills
New Business Development, Sales Management, Marketing Communications, Territory Manager, National Account Manager, Regional Sales and..., President of Business..., Director of National..., Insurance, Account Management, Property & Casualty..., Marketing, Customer Service, Strategic Planning, Management, Claim, Negotiation, Sales, Business Strategy, Team Building, Claims Management, Budgets, Marketing Strategy, Legal Liability, Business Development, Contract Negotiation, Salesforce.com, Liability, Analysis, B2B, Employee Benefits, General Insurance, Training, Commercial Insurance, Process Improvement, Sales Operations, Operations Management, Direct Sales, Leadership, Workers Compensation, Brokers, Casualty, Accident, Customer Satisfaction, Professional Liability, Business Planning, Pricing, Claim Investigation, Reinsurance, Underwriting
Education
Crawford and Company 2013 — 2013
One Week Course, XActimate XActware
University of North Alabama 1980 — 1985
Marketing
Brooks High School 1976 — 1980
Diploma, Economics
Allen Thornton Trade School 1977 — 1979
Business Office Education
Green Earth Painting & Contracting February 2013 - Present
A Beacon of Hope October 2011 - Present
Frugality Interiors January 2011 - Present
Glass Doctor December 2006 - January 2011
Mobile Glass USA April 2003 - January 2005
Binswanger Glass December 1996 - April 2003
Farmers Insurance June 1990 - December 1996
Skills
Customer Service, Client Retention, Interior Design, Project Planning, Problem Solving, Account Management, Accountability, Social Media, Process Improvement, Project Coordination, Project Execution, Customer Satisfaction, Creative Services, Key Account Management, Volunteer Organization, Counseling, Reliability, Religious Studies, Sales Process, Sales Operations, Consultative Selling, Solution Selling, Sales Management, Negotiation, Coaching, New Business Development, Glass, Marketing Strategy, Management, Marketing, Customer Retention, Project Management
Education
Davenport University 1991 — 1994
BBA, Business Management, Sales, Communications, Social Science
GloDea ® July 2013 - Present
Glass Doctor February 2013 - Present
Jacksonville, FL January 2013 - Present
MUMC January 2013 - Present
Saft December 2010 - May 2012
PANASONIC USA January 2003 - November 2009
Duracell January 2001 - January 2003
Duracell January 1990 - January 2001
Skills
Lean Manufacturing, Manufacturing, Cross-functional Team..., Operations Management, Start-ups, Materials Management, Leadership, Product Development, Continuous Improvement, Manufacturing..., Kaizen, Strategic Planning, Team Building, Process Improvement, 5S, Manufacturing Operations, Six Sigma, Budgets, Packaging, Engineering Management, Strategy, Global Sourcing, Management, P&L Management, Organizational..., Change Management, Assembly Lines, Injection Molding, Batteries, Plant Management, Team Leadership, Consumer Electronics, Facilities Management, Microsoft Excel, Metal Fabrication, Purchase Management, Renewable Energy, Capital Projects, Consumer Goods, Chemical Processing, Clean Rooms, Problem Solving, Budgeting, Non-profits, Stamping, Nonprofits, Business Development, New Business Development
Education
Purdue University
BS
Zoo Printing September 2012 - Present
Harvest Productions April 2012 - September 2012
Robert Half International February 2012 - April 2012
Kelly Services January 2012 - February 2012
Arcata, LLC February 2005 - January 2012
Glass Doctor 2003 - 2005
ImageWare Systems, Inc. 2000 - 2003
ICCI 1993 - 1999
Zahn & Zahn, Inc. January 1994 - January 1998
Skills
Microsoft Windows,..., Strong Accounting..., Windows, Accounting, Accounts Payable, Tax, Process Improvement, Business Intelligence, QuickBooks, General Ledger, Financial Statements, GAAP, Journal Entries, Leadership, Bank Reconciliation, Peachtree, Microsoft Office, Invoicing, Financial Reporting, Forecasting
Education
Cal State Fullerton
855bugs.com April 2013 - Present
Stand Strong Together August 2010 - Present
Anzwers Marketing June 2007 - Present
McCAP 2011 - 2011
Findley Group / G3 2006 - 2007
Glass Doctor 2003 - 2006
Fletcher Communications 2002 - 2006
Shellenberger's 1992 - 1997
Chrysler Technology (currently L3) 1988 - 1994
Skills
Marketing Strategy, Marketing, Small Business, Strategic Planning, Business Strategy, Social Media, Public Relations, Business Planning, Start-ups, New Business Development, Team Building, Sales, Marketing Communications, Customer Service, Coaching, Sales Management, Public Speaking, Advertising, Event Planning, Business Development
Education
Baylor University - Hankamer School of Business 1999 — 2001
BBA, Marketing
bluefrog Plumbing + Drain® January 2014 - Present
Home Brands Group™ December 2011 - April 2015
Glass Doctor July 2005 - December 2011
Mr. Rooter Plumbing January 2001 - June 2004
Glass Doctor March 1992 - June 2004
Skills
Account Management, Advertising, B2B, Budgets, Business, Business Development, Business Planning, Business Strategy, Cold Calling, Contract Negotiation, Customer Satisfaction, Coaching, Customer Service, Entrepreneurship, Event Planning, Executive Management, Franchise Consulting, Franchising, Glass, Lead Generation, Leadership, Leadership Development, Management, Marketing, Marketing Strategy, Microsoft Office, Negotiation, New Business Development, Online Advertising, Online Marketing, Operations Management, Product Development, P&L Management, Project Management, Public Relations, Public Speaking, Restoration, Retail, Sales Management, Sales, Sales Operations, Small Business, Social Media, Social Media Marketing, Start-ups, Strategic Partnerships, Strategic Planning, Team Building, Training, Selling
Education
CSCC
Sales and Marketing
Middle Tennessee State University
Safeco Insurance March 2014 - Present
Rainbow International October 2013 - March 2014
Rainbow International November 2012 - October 2013
Glass Doctor August 2012 - November 2012
Skills
Customer Satisfaction, Program Management, Databases, Franchising, Customer Service, Outlook, Microsoft Office, Data Entry, Training, Microsoft Word, Microsoft Excel, Invoicing, Process Improvement, Time Management, Access, Sales, Strategic Planning
Education
James Madison University 2009 — 2012
Bachelor of Arts (B.A.), History
Intellipro Group Inc October 2014 - Present
Tender Hearts Crusades, Inc December 2013 - Present
MeadWestvaco February 2014 - September 2014
Glass Doctor September 2012 - September 2013
Greater Cleveland RTA December 2011 - August 2012
International Services Center May 2011 - August 2011
Shaanxi Da Xin Plastic Industry Co., Ltd June 2009 - September 2009
Skills
Microsoft Office, Labor Relations, Non-profits, Employee Relations, Research, Outlook, English, Excel, PowerPoint, Recruiting, Marketing Event Planning, Legal Compliance, LinkedIn Recruiter, Onboarding, Policy, Strategic Planning, Nonprofits, Microsoft Word, Interviews, Deferred Compensation, Management, Coaching, New Hire Orientations, Human Resources, FMLA, Customer Service, Microsoft Excel, Training, Data Analysis, Employee Benefits, HRIS, Organizational..., Performance Management, Succession Planning, Benefits Administration, Workforce Planning, Employee Engagement, Leadership, College Recruiting, Personnel Management, Employment Law, Talent Management, Payroll, Leadership Development, Applicant Tracking..., HR Policies, Team Building, Talent Acquisition, Conflict Resolution, SHRM
Education
Cleveland State University 2010 — 2012
Master, Labor Relations and Human Resource
Sichuan University 2005 — 2009
Bachelor of Engineering, Food Science & Engineering
Accounting Management Solutions, Inc. March 2014 - Present
Total Technical Services June 2013 - March 2014
Total Technical Services February 2012 - May 2013
Glass Doctor September 2010 - January 2012
United States Marine Corps June 2005 - August 2010
Skills
Recruiting, Temporary Placement, Technical Recruiting, Staffing Services, Applicant Tracking..., Temporary Staffing, Interviews, Internet Recruiting, Talent Acquisition, Contract Recruitment, College Recruiting, Screening Resumes, Customer Service, Sourcing, Training, Cold Calling, Permanent Placement, Benefits Negotiation, Screening, Resume Writing, Employee Relations, Executive Search, Human Resources, Sales, Staff Augmentation, Interview Preparation, Payroll, Job Fairs, Building Relationships, Recruitment Advertising, Corporate Recruiting, Talent Management, Reference Checking, Candidate Generation, Professional Services, Taleo, Account Management, Onboarding, IT Recruitment, Recruiters, SDLC, Client Development, Recruitment Training, Resume, Recruitments, Full-life Cycle..., RPO, Boolean Searching, E-recruitment, New Business Development
Education
Bay State College 2009 — 2012
Bachelor's degree, Criminal Justice and Corrections
Central Texas College 2006 — 2008
Associate's degree
ABRA Auto Body & Glass June 2014 - Present
Glass Doctor® 2010 - 2014
54th Street Grill & Bar 2009 - 2010
Red Robin 2007 - 2010
Skills
NGA Certified, I-CAR Glass Replacement, Adhesive Bonding, Customer-focused Service, Dispatching, Logistics Management, Team Leadership, Independent Travel, Auto Glass, Auto Glass Replacement, Automotive Parts, Flat Glass Glazer, Commercial Glass, Sales, Inventory Management, Quality Control, Leadership, Customer Satisfaction, Customer Service, Automotive, Team Building
Education
Southwestern Illinois College 2005 — 2006
Illinois Eastern Community Colleges-Olney Central College 2004 — 2005
Red Hill High School 2000 — 2004
Raymond James January 2013 - Present
Talagy August 2012 - January 2013
Glass Doctor December 2011 - July 2012
Nationwide Insurance January 2010 - October 2011
Skills
Customer Service, Recruiting, Sourcing, Temporary Placement, Administrative..., Call Center, commercial ins, Direct Hires, Sales, Payroll, Microsoft Office, Lotus Notes, Outlook, avionte, Administrative Law, College Recruiting, Commercial Real Estate, Interviews, Hiring, Cold Calling, Employee Benefits, Screening, Talent Acquisition, PeopleSoft, Training, Insurance, Performance Management, Microsoft Word, Microsoft Excel, PowerPoint, Data Entry, Facials, Client Consultation, High Frequency Machine, Iontosonic Machine, Microdermabrasion, Waxing, Chemical Peels, Body Wraps and Body..., Galvonic Machine
Education
Heritage Institute-Jacksonville 2012 — 2013
Occupational Associate of Science, Esthetics
Bradford High School 1998 — 2002
Enterprise Rent-A-Car February 2015 - July 2015
Pure Water Ice and Tea Company May 2013 - August 2014
Glass Doctor® May 2012 - January 2013
Skills
Customer Service, Food, Inventory Management, Management, Microsoft Word, PowerPoint, Merchandising, Forecasting, Leadership, Teamwork, Training, Microsoft Office, Purchasing
Education
West Texas A&M University 2012 — 2013
General Studies: Emphasis in Communications/Marketing, General Studies
Texas Tech University 2008 — 2012
Walmart March 2010 - Present
RightNow Technologies October 2011 - February 2012
Glass Doctor February 2010 - April 2010
CELLective Dx October 2008 - May 2009
Edison Pharmaceuticals November 2007 - July 2008
Millipore Corporation (fka Serologicals Corporation) November 2004 - June 2007
Celliance Corporation (a division of Serologicals) November 2004 - June 2007
Millipore 2007 - 2007
Advanced Micro Devices April 2004 - November 2004
Amersham Biosciences 2000 - 2004
Skills
Research, PowerPoint, Microsoft Excel, Administrative..., System Administration, Customer Service, Public Speaking, Microsoft Office, Management, Training, Team Building, Lifesciences, Microsoft Word, Marketing, Time Management, Negotiation, Cross-functional Team...
Education
San Jose State University 2007 — 2008
Physical Anthropology
De Anza College 2003 — 2006
General Ed
Del Mar High School 1970 — 1973
Diploma, General Ed
Glass Doctor® May 2014 - Present
MBI Worldwide, Inc December 2012 - January 2014
United Producers Inc June 2010 - September 2012
Glass Doctor November 2004 - November 2011
Skills
Office Management, QuickBooks, Microsoft Excel, Account Management, Accounts Payable, Accounts Receivable, Bank Reconciliation, Multi Tasking, Collections, New Client..., Bookkeeping, Financial Accounting, Payroll, Payroll Taxes, Vendor Management, PeopleSoft, Accounting, Time Management, Office Administration, Customer Service, Leadership, Management, Marketing, New Business Development, Public Speaking, Sales, Sales Management, Strategic Planning, Team Building, Marketing Strategy
Education
Shawnee Community College
PCC Airfoils August 2013 - February 2014
Glass Doctor January 2013 - April 2013
Norman Noble Inc., Highland Hts June 2004 - August 2011
Jackson Hewitt December 2007 - January 2008
Education
Cleveland State University 2009 — 2013
Bachelors, Accounting
Lakeland Community College
Associate of Arts, accounting and business administration
Glass Doctor September 2013 - Present
UniFirst Corporation January 2013 - September 2013
Vision Airlines May 2009 - August 2011
PPG Architectural Finishes March 2007 - March 2010
Professional Title and Escrow January 2005 - April 2006
Triumph Auto Glass December 2000 - February 2005
Triumph Auto Glass March 1997 - December 2000
Omni Insurance Company February 1994 - March 1997
Skills
B2B, Sales, Sales Operations, Management, Marketing, Business Development, Selling, Customer Service, Public Relations, Trade Shows, Networking, Account Management, New Business Development, Team Building, Sales Management, Leadership, Customer Satisfaction, Cold Calling, Event Planning
Education
The University of Georgia 1987 — 1991
Master of Philosophy (M.Phil.), Business Administration and Management, General
The University of Georgia 1986 — 1991
Bachelor of Arts, philosophy
American Mattress June 2014 - Present
Blue Inc. November 2012 - December 2013
Golden State Foods July 2007 - November 2012
Immaculate Conception High School February 2012 - May 2012
Southern Illinois University Carbondale September 2011 - December 2011
Southern Illinois University Carbondale August 2010 - December 2011
College of DuPage August 2008 - May 2009
Glass Doctor October 2006 - December 2008
Skills
Customer Service, Facebook, Microsoft Word, Certified First Aid, Certified in climbing..., Microsoft Office, Microsoft Excel, Time Management, Sports, Teamwork, Sports Management, Leadership, Critical Thinking, Social Media, Forklift Operator, Sales, Communication Skills, Organization, PowerPoint, Research, Outlook, Data Entry, Inventory Management, Teaching, Sales Management, Training, Employee Management, Customer Satisfaction, Marketing, Product Marketing, Lead Management, Interviewing Skills, High Organizational..., Solutions Provider, Superior Work Ethic, Integrity, Challenge Driven, Customer Acquisition, Direct Sales, Direct Marketing, Door to Door
Education
Southern Illinois University, Carbondale 2009 — 2011
BS, Sports Administration
College of DuPage 2006 — 2008
None, Undecided
Loras College 2004 — 2005
None, Mathematics
Glass Doctor Charlotte April 1987 - Present
Glass Doctor 1987 - Present
Skills
Glass, Showers, Glazing, Sales Management, Marketing Strategy, New Business Development, Small Business, Business Strategy, Business Planning, Marketing, Start-ups, Window, Leadership, Account Management, Training, Doors, Contract Negotiation, Sales, Operations Management, Sales Process, B2B, Entrepreneurship, Team Building, Manufacturing, Direct Sales, Negotiation, Customer Service, Coaching
Education
University of North Carolina at Charlotte 1983 — 1987
Bachelor of Science (BS), Business Administration and Management, General
University of North Carolina at Charlotte 1983 — 1987
Coulter Lambson, LLC May 2014 - Present
The Coulter Law Firm, LLC September 2012 - May 2014
Health Capital Consultants April 2012 - September 2012
Kell Lampin, LLC June 2011 - April 2012
Joan A. Coulter, Attorney and Counselor at Law August 2010 - May 2011
Glass Doctor May 2005 - August 2009
Skills
Business Transactions, Legal Research, Westlaw, Health Law, Legal Writing, Family Law, Litigation, Estate Planning, Client Development, Marketing, Paternity, Criminal Law, Pleadings, Hearings, Legal Issues, Trials, Bankruptcy, Depositions
Education
Saint Louis University School of Law 2009 — 2012
Juris doctorate, Business Transactions, Health Law
University of Missouri-Columbia 2005 — 2009
Bachelors of Journalism, Journalism
Chaminade College Preparatory School 1999 — 2005
College Preparatory Certificate
Our Lady of the Pillar 1992 — 1998
The Edge Contracting LLC April 2014 - Present
International Monetary Systems November 2005 - April 2014
GLASS DOCTOR January 2000 - October 2005
BESTprint, Inc 1997 - 2000
Personnel Evaluation, Inc May 1994 - April 1997
JJ Vanderson 1993 - 1994
Valuvision International, Inc. 1992 - 1993
Skills
New Business Development, Sales Management, Customer Service, Sales, Cold Calling, Team Building, Marketing, B2B, Small Business, Direct Sales, Business Planning, Business Development, Sales Presentations, Account Management, Selling, Sales Operations, Leadership, Online Marketing
Education
Luther College 1981 — 1985
Bachelor of Arts (BA), Accounting
Glass Doctor 1999 - Present
Hoeffer Glass January 1991 - March 1999
Education
Minneapolis Community and Technical College 1991 — 1992
Glass Doctor June 2004 - Present
Glass Doctor of Broward April 2004 - Present
Safelite AutoGlass 1995 - 2003
Safelite AutoGlass 1990 - 1995
Skills
Customer Service, Marketing Strategy, Business Strategy, Strategic Planning, Sales Management, Customer Relations, Glass, Business Management, Problem Solving, New Business Development, Operations Management, Windows, Business Planning, Small Business, P&L Management, P&L, Budgeting, Financial Analysis, Income Statement, Window, Selling, Showers, Glazing, Account Management, Negotiation, Mergers & Acquisitions, Manufacturing, Budgets, Sales, Management, Start-ups
Education
Allegheny College 1975 — 1979
Shaler Area 1971 — 1974
Glass Doctor® May 2015 - Present
The Dwyer Group August 2014 - Present
The Dwyer Group March 2014 - August 2014
Dr Pepper Museum April 2011 - March 2014
Dr Pepper Museum April 2011 - March 2014
Dr Pepper Museum September 2010 - March 2014
Baylor University June 2010 - May 2011
Baylor University January 2010 - May 2010
Skills
Google Webmaster Tools, Marketing, Marketing Communications, Google Adwords, Organic Search, Search Analysis, Google Analytics, Digital Marketing, SEO, Google Docs, Museums, Research, Museum Collections, Cataloging, Leadership, Exhibit Design, Public Speaking, Event Planning, Management, Nonprofits, Visitor Experience, Museum Education, Grant Writing, Archival Research, American History, History, Volunteer Management, Public Relations, Art History, Non-profits, Event Management, Visitors, Visitor Attractions, Visitor Management, Corporate Communications, Internal Communications, Business Communications
Education
Baylor University 2009 — 2011
Master's, Museum Studies
Baylor University 2004 — 2008
B.S, Psychology
Geotech Environmental Equipment July 2007 - Present
Glass Doctor 1994 - 2007
DataPure 1989 - 1994
Skills
Remediation, Environmental Services, Environmental Consulting, Environmental Compliance, Environmental Awareness, Hazardous Waste..., Water, New Business Development, Environmental..., Waste, Sampling, Phase I, Groundwater, Environmental..., Customer Service, Proposal Writing, Waste Management, Environmental Issues, Groundwater Remediation, Sustainability, Soil, Water Quality, Mechanical Engineering, AutoCAD Mechanical, Mechanical Product..., Mechanical Drawings, Automotive Aftermarket, Engineering Management, Key Account Mangement, Project Management, Team Management, Auto Glass, Auto Glass Replacement, Tape Libraries, Tape Backup, Tape Storage, Architectural Glass, Glass
Education
Metropolitan State University of Denver
Hewlett-Packard August 2013 - Present
Hewlett-Packard January 2011 - July 2013
Austin Food Blogger Alliance 2012 - 2013
Providence Hospital August 2010 - November 2010
Buckner International May 2010 - August 2010
Baylor University - Focus Magazine April 2010 - May 2010
Glass Doctor January 2010 - May 2010
Skills
Press Releases, Social Media, Photography, Feature Articles, Editing, Public Relations, Photoshop, InDesign, Event Planning, Blogging, HTML, Web Design, Internal Communications, Microsoft Office, AP style writing, Team-oriented, Crisis Communications, Employee Engagement, Corporate Communications, Executive..., WordPress, Newsletters, Social Media Marketing, Marketing, Facebook, Social Networking, Copywriting, Nonprofits, Communications Planning
Education
Texas State University-San Marcos 2011 — 2013
Master of Arts, Mass Communications, 4.0
Baylor University 2007 — 2010
Bachelor of Arts, Public Relations
Good Neighbor Fence Company May 2010 - Present
Crating, Inc April 2007 - February 2010
C&N Renovation, Inc March 2004 - March 2007
United Contracting, Inc June 2003 - March 2004
Garrison Glass Company September 2002 - May 2003
Glass Doctor January 2002 - September 2002
The Plantation December 2000 - November 2001
Modern Glass March 2000 - November 2000
Anderson Building Center March 1999 - January 2000
M&W Construction September 1991 - March 1999
Education
Cuesta College
North Idaho College
Glass Doctor April 2010 - Present
Gwinnett County Public Schools August 2013 - July 2015
Ruapehu Alpine Lifts June 2009 - October 2009
United Parcel Service May 2008 - August 2008
Skills
Customer Service, Marketing, Microsoft Office, Sales, Leadership, Microsoft Excel, Negotiation, Marketing Strategy, Social Media, Management
Education
Georgia State University 2010 — 2013
Bachelor’s Degree, Mathematics
University of Georgia - Terry College of Business 2005 — 2009
BBA, Real Estate
North Springs High School
Cypress Elementary School July 2014 - Present
Glass Doctor June 2011 - Present
Cypress Elementary School August 2007 - July 2009
Skills
Classroom, Educational Leadership, Curriculum Development, Curriculum Design, Tutoring, Teacher Training, Elementary Education, Lesson Planning, Differentiated..., Staff Development
Education
Eastern Illinois University
Specialist, Educational Administration
Southern Illinois University, Carbondale
Masters, Educational Administration
Prospect Propane, LLC December 2010 - Present
Glass Doctor December 2008 - December 2010
ZFX Inc December 2007 - December 2008
84 Lumber 2005 - 2007
Unicor Federal Prison Industry 2000 - 2006
Skills
Petroleum, Energy, Upstream, Account Management, Team Building, Contract Management, Downstream Oil & Gas
Education
Transylvania University 1997 — 2001
Bachelor of Arts (B.A.), Accounting