Experience
Burns Marketing  March 2014 - Present
Burns Marketing  December 2013 - March 2014
University of Denver  October 2013 - January 2014
Cactus Marketing Communications  May 2013 - August 2013
Green Shoots Distribution  May 2013 - August 2013
Sony Music Entertainment  June 2012 - September 2012
Great American Insurance   June 2012 - September 2012
Camp Condon   June 2008 - August 2009

Education
University of Denver - Daniels College of Business   2010 — 2014
Bachelor of Business Administration (BBA)

Universidad Pablo de Olavide   2012 — 2013

Experience
Great American Insurance   July 2014 - Present
Talk of the Town Vintage Clothing   September 2007 - July 2014
Barefoot Proximity  July 2006 - December 2006

Skills
Editing, Social Media Marketing, Advertising, Social Media, Content Strategy, Social Networking, Digital Marketing, Marketing, Integrated Marketing, Interactive Marketing, Creative Strategy, Marketing Communications, Email Marketing, Marketing Strategy, Digital Strategy, Creative Direction, Microsoft Office, Digital Media, Online Marketing, Blogging, SEM

Education
University of Cincinnati   1997 — 2002
Bachelor of Arts (B.A.), Philosophy

Roger Bacon   1993 — 1997

Experience
Experian Data Quality  July 2014 - Present
North American Properties  December 2011 - June 2014
Miller-Valentine Group  August 2010 - November 2011
AW Gerdsen Company   May 2003 - August 2010
Delta Air Lines  January 2009 - June 2009
Great American Insurance   January 2008 - June 2008

Skills
Excel, Financial Reporting, Budgeting, Forecasting, Auditing, Financial Analysis, Real Estate, Microsoft Excel, Budgets

Education
University of Cincinnati   2005 — 2010
BBA, Finance and Accounting

Experience
CBX  June 2015 - August 2015
LPK  August 2014 - January 2015
SHP Leading Design  August 2013 - January 2014
Great American Insurance   May 2012 - May 2013
Cincinnati Financial Corporation  January 2011 - June 2011

Skills
Marketing, Time Management, Social Media, Facebook, Project Management, Photoshop, Data Analysis, Teamwork, Budgets, Project Planning, InDesign, Microsoft Excel, Professional Experience, Professional..., Team Leadership, Organizational..., Creativity, Writing, Enthusiasm to learn, Illustrator, Windows, Mac, Microsoft Office, Leadership, PowerPoint, Microsoft Word, Public Speaking, Communication

Education
University of Cincinnati   2011 — 2016
Marketing

Fairfield High School   2007 — 2011

Experience
Deloitte  December 2013 - Present
Deloitte  December 2012 - December 2013
Great American Insurance   June 2012 - December 2012
Cognizant Technology Solutions  August 2009 - September 2011
Idzyne.   June 2008 - August 2009
Accel Frontline Limited   August 2006 - May 2008

Skills
ETL, Amazon EC2, Pentaho, QlikView, Tableau, Business Intelligence, Cognos, Data Warehousing, PL/SQL, Oracle, MS Project, Oracle Policy Automation, Core Java, UML, C, .NET, Requirements Analysis, Dimensional Modeling, Business Analysis, SQL, SAS, Microsoft Office, JavaScript, Data Modeling, Databases, Testing, Oracle Forms, Oracle Reports, HTML+CSS/XML, Photoshop and Flash, SQL server 2008, MS Office Suite, SPSS and SAS, Pro C, Test case development, SharePoint, Oracle Applications, Supply Chain Management, Procurement, oracle pol, Requirements Gathering, Crystal Reports, Endeca, Informatica, Microsoft SQL Server, SDLC, Business Process, Integration, ERP, Database Design

Education
University of Cincinnati College of Business   2012 — 2012
Graduate Certification in Operations Excellence, Business Administration, Management and Operations

University of Cincinnati   2011 — 2012
Masters, Business Administration, Information Systems & Operations Management

Acharya Nagarjuna University   2004 — 2008
Bachelor of Engineering (BE), Electrical and Electronics Engineering

Experience
Great American Insurance   January 2013 - Present
Great American Insurance   July 2012 - December 2012
Intergraph  February 2010 - March 2011
CINTAS CORPORATION  May 2009 - February 2010
Keating Muething & Klekamp  June 2005 - February 2009

Skills
Risk Assessment, Property & Casualty..., Sales, Customer Service, Leadership, Analysis, Market Research, Business Development, Public Speaking, Contract Negotiation, Product Marketing, Project Planning, Insurance, Microsoft Office, Budgets, Risk Management, Management, Program Management, Marketing, Marketing Strategy, Business Strategy, Underwriting, Cold Calling, Training

Education
University of Cincinnati   2005 — 2008
Bachelor of Arts with High Honors, History, 3.8

Experience
Great American Insurance   March 2011 - October 2012
Robert Half International  March 2010 - March 2011
US Bank  June 2009 - February 2010
US Bank  July 2006 - June 2009
Success Tutorials   January 2005 - December 2006
Cincinnati Public Schools  October 2005 - March 2006

Skills
Financial Analysis, Financial Statement..., Financial Modeling, Microsoft Excel, Investments, Equities, Equity Research, Equity Valuation, Fixed Income, Fixed Income Analysis, Alternative Investments, Derivatives, Portfolio Management, Quantitative Finance, Quantitative Analytics, Statistical Modeling, Financial Economics, Financial Econometrics, Mathematical Analysis, Stochastic Calculus, Banking, Credit Analysis

Education
University of Cincinnati   2004 — 2009
BBA, Finance & Accounting, 3.3

Experience
Great American Insurance   August 2006 - January 2015
Risk Enterprise Management (Florida Select Insurance)   September 2005 - August 2006
Lozano Insurance Adjusters, Inc  February 2005 - August 2005
Lozano Insurance Adjusters, Inc  March 2003 - February 2005
K. S. & P Restaurants, LLC. (Denny's franchise)   June 1999 - March 2003
Presidencia de la Republica- Colombia   October 1995 - January 1999
Leños Restaurant  June 1992 - October 1995
Aviatur   February 1988 - May 1992

Skills
•Florida Independent..., •Outstanding work..., •Bilingual (English..., E-Pas, AS-400, Image..., Insurance, Customer Service, Microsoft Office, Microsoft Excel, Property & Casualty..., Management, General Insurance, Liability, Claim

Education
Universidad Externado de Colombia   1988 — 1995
Bachelor of Arts in Business Administration, Business Administration and Management, General

Associate of Arts in Tourism Administration   1983 — 1986
Associate's degree, Tourism and Travel Services Management

Experience
Great American Insurance   April 2014 - Present
Information Control Company  January 2013 - March 2014
Gensuite LLC  April 2012 - August 2012
Northwest Local School District  November 2011 - April 2012
Jacobs Engineering/Jordan Jones and Goulding   September 2009 - September 2010
Orange Tree Atelier   April 2010 - June 2010
ATC Associates  October 2008 - December 2008
Steven Schaefer Associates  April 2008 - September 2008
Kohl's  July 2007 - January 2008

Skills
SQL, Leadership, Microsoft Excel, Project Management, Microsoft Office, Business Analysis, Informatica, Business Process, Technical Writing, R, SAS, Netezza, Photoshop, AutoCAD, ArcGIS, HTML

Education
University of Cincinnati   2006 — 2011
BS, Civil and Environmental Engineering

Oak Hills High School

Experience
Great American Insurance   April 2015 - Present
Brit Insurance  June 2013 - April 2015
DirectFac (subsidiary of Avoca Underwriting Partners)   July 2010 - June 2013
Avoca Underwriting Partners   January 2009 - July 2010
Carvill America   2004 - 2009
R K Carvill   2000 - 2004

Skills
Reinsurance, Property & Casualty..., Insurance, Risk Management, Brokers, Claim, Underwriting, Commercial Insurance, Casualty, Negotiation, Liability, General Insurance, Microsoft Excel, Microsoft Office, Account Management, Microsoft Word, Commercial Lines

Education
University of Bristol   1994 — 1997
Classics, Latin and Greek

Sherborne School for Girls

Experience
Great American Insurance   January 2014 - Present
Sibcy Cline Realtors  March 2009 - November 2012
RE/Max Results Plus  February 2007 - March 2009
Coldwell Banker West Shell  2004 - 2007

Skills
First Time Home Buyers, New Home Sales, Single Family Homes, Residential Homes, Selling, Real Estate, Condos, Relocation, Sellers, Short Sales, Foreclosures, Buyer Representation, Referrals, Marketing, Real Estate Transactions, REO, Investors, Listings

Education
University of Florida   1981 — 1981
Accounting

University of Cincinnati
Accounting

Experience
IBM  June 2014 - Present
Great American Insurance   June 2011 - August 2012
Wireless Connections  January 2005 - April 2010

Skills
Networking, SQL, Business Intelligence, Linux, Windows, System Administration, Information Security, Java, Cognos, Network Security, VMware, Cisco devices, Configuration Management, Ruby, Python, Bash, RHEL, Ubuntu, Chef, Git, IBM Power, Databases

Education
University of Cincinnati   2009 — 2013
Bachelor of Science (B.S.), Information Technology

Experience
Dealers Assurance Company   January 2014 - Present
American Auto Guardian   March 2007 - January 2014
cynoSure Financial, Inc.   February 2005 - January 2007
Great American Insurance   August 1997 - February 2005
Americorps VISTA  June 1996 - June 1997
Great American Insurance   August 1992 - March 1996

Education
Thomas More College   1999 — 2001
MBA

St. Mary's College, South Bend, IN   1987 — 1991
Business

Experience
Aspen Insurance Group  July 2015 - Present
Zurich North America  October 2014 - June 2015
Zurich North America  November 2008 - October 2014
AIG  July 2006 - October 2008
Great American Insurance   March 2000 - July 2006
Intercargo Ins. Co. / XL Capital   1998 - 2000

Skills
Logistics, Ocean Marine, Property & Casualty..., Transportation, Insurance, Brokers, Underwriting, Inland Marine, Reinsurance, Freight, Maritime, Liability, Claims Management, Captives, Legal Liability, Risk Management, Professional Liability, Commercial Insurance, Casualty, Claim, General Insurance, Risk Assessment, Litigation Management, D&O, Workers Compensation, Executive Management, Employment Practices..., Life Insurance, Health Insurance, Financial Risk, Umbrella Insurance, Risk Analysis, Commercial Lines, Marine Insurance, Enterprise Risk..., Directors & Officers..., Liability Analysis, Accident, Excess, Employee Benefits, Insurance Law, Actuarial Science, Claim Investigation, Subrogation, Property Damage, Claims Handling, Surety Bonds, Product Liability, Solvency II, Casualty Insurance

Education
University of Bridgeport   1985 — 1989

Experience
Great American Insurance   May 1995 - Present
Great American Insurance   2003 - 2008
Great American Insurance   2000 - 2003
Great American Insurance   1995 - 2000

Skills
SDLC, Insurance, Business Analysis, Requirements Gathering, SOA, Visio, Vendor Management, Risk Management, Process Improvement, Requirements Analysis, Business Intelligence, PMP, IT Strategy, Disaster Recovery, iOS development, Team Leadership, GIS systems, Database Administration, Database Design, iOS Development, Management, Property & Casualty...

Education
Thomas More College   1994 — 1997
Bachelor of Arts (B.A.), Computer Information Systems

Experience
Great American Insurance   April 2004 - Present
Triplefin  August 2003 - April 2004
Gannett Media Technologies International  May 2000 - August 2003
Netcaddy.com   January 2000 - May 2000
GE  September 1997 - August 1999

Skills
Microsoft SQL Server, SQL, SSIS, SDLC, T-SQL, C#, Database Design, SharePoint, ITIL, Data Warehousing, Agile Project Management, Agile Methodologies, Scrum, Software Development

Education
Thomas More College   1995 — 1999
BA, Computer Information Systems

Thomas More College   1995 — 1999
AA, Accounting

Experience
Fifth Third Bank  May 2014 - Present
The Wellness Community  September 1998 - Present
Fifth Third Bank  November 2010 - May 2014
Great American Insurance   February 2003 - November 2009
Great American Insurance   February 1985 - November 2000

Skills
Diligent, Microsoft Excel, Time Management, Outlook, Human Resources, Microsoft Office, Event Planning, Corporate Communications, Coaching, Microsoft Word, Customer Service, Social Networking, Access, Management, Team Building, Public Speaking, Marketing, Data Analysis, Sales, Leadership, Nonprofits, Administrative..., Training, Strategic Planning, Budgets, Lotus Notes, Logistics, Insurance, PowerPoint, Visio, Fundraising

Education
University of Cincinnati   1974 — 1980

St. Ursula Academy   1974 — 1978

Scarlet Oaks

University of Cincinnati
Associates, Communication Arts

Experience
Arbella Insurance Group  April 2006 - Present
Arbella Insurance Group  January 1996 - April 2006
Arbella Insurance Group  March 1993 - April 1996
Great American Insurance   1985 - 1993

Skills
Requirements Analysis, ACORD, Property & Casualty..., Requirements Gathering, Process Improvement, Problem Solving, Testing, Insurance, Analysis, General Insurance, Data Analysis, Project Planning, Business Analysis, Leadership, Project Management, SDLC, Business Requirements, Business Process

Education
The Institutes
AIT - Associate in Information Technology

University of Cincinnati
Marketing

Experience
Great American Insurance   February 2011 - Present
Great American Insurance Group  July 2008 - February 2011
Ascendum Solutions, LLC   April 2008 - July 2008
Tek Systems  August 2006 - February 2008
AT&T  September 1997 - January 2005
AT&T  July 1983 - January 2005

Skills
Quality Assurance, Teradata, Data Warehousing, SQL, Decision Support, SDLC, Testing, Troubleshooting, Problem Solving, Requirements Analysis, Data Analysis, Business Analysis, Requirements Gathering, Microsoft Office, Quality Center, Word, PowerPoint, Software Documentation

Education
University of Cincinnati   1986 — 1989
B.S., Information Processing Systems

University of Cincinnati   1980 — 1983
Associate of Applied Business, Computer Programming Technology

Seton High School   1976 — 1980

St. Dominic   1969 — 1976

Experience
Great American Insurance   February 2015 - Present
Great American Insurance   July 2011 - February 2015
Unifund CCR Partners  May 2010 - June 2011
Lexington Downtown Hotel a Hilton affiliate   May 2009 - August 2009
Marriott Residence Inn  May 2006 - August 2008

Skills
Leadership, Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Forecasting, Inventory Management, Sales, Call Center, Event Planning, Operations Management, Account Management, Microsoft Word, Team Building, Outlook, Call Centers, Accounts Receivable, Data Analysis, Project Management, Accounting, Customer Satisfaction, Budgets, Payroll, Account Reconciliation, Training, Management, Process Improvement, Analysis, Team Leadership, Financial Analysis, Strategic Planning, Insurance, Time Management, Teamwork, Marketing, Data Entry, Finance, Public Speaking

Education
Thomas More College   2010 — 2012
Masters of Business Administration

University of Kentucky   2005 — 2009
BS in Hospitalitay Management and Tourism Minor in Business, Business Administration and Management, General

Beechwood Highschool   2001 — 2005
Highschool Diploma

Experience
Great American Insurance   January 2015 - Present
Great American Insurance   May 2014 - January 2015
American Financial Group  June 2013 - March 2014

Skills
Strategic Sourcing, Legal Contract Review, Microsoft Office, Microsoft Excel, Access, Microsoft Word, Leadership, Customer Service, Market Research, Public Speaking, Research, Social Networking, Critical Thinking, Teamwork, PowerPoint, Facebook, Data Analysis

Education
Thomas More College   2010 — 2014
Bachelor of Business Administration (B.B.A.), Marketing

Experience
InComm  May 2014 - Present
InComm  February 2008 - May 2014
InComm  May 2006 - February 2008
InComm  January 2004 - May 2006
InComm  October 2000 - January 2004
InComm  June 2000 - September 2000
InComm  July 1999 - June 2000
Mutual of Omaha  December 1998 - July 1999
Great American Insurance   June 1998 - July 1999

Skills
Customer Service, Logistics, Gift Cards, Product Development, Warehousing, Inventory Management, Business Development, Sales Management, Sports Coaching, Reports, Sales, Strategic Planning, Management, Vendor Management, Cross-functional Team..., Integration, Strategy, Sales Operations, Product Marketing, B2B, Sales Presentations, Strategic Partnerships, P&L Management, Forecasting, CRM, Pricing, Retail, New Business Development, Competitive Analysis, Product Management, Start-ups, Direct Sales, E-commerce, Leadership, Key Account Management, Sales Process, Contract Negotiation, Selling, Team Leadership, Telecommunications, Customer Retention, Team Building, Salesforce.com, Executive Management, Marketing Strategy, P&L, Operations Management, Solution Selling, Business Planning, Process Improvement

Education
Universidad de Puerto Rico   1989 — 1994
Bachelor, Biology

University of Oxford   1990 — 1990
Summer Courses (6 credits), Human Biology & English History

Colegio De La Salle   1978 — 1989
High School, High School Diploma

Experience
University of Cincinnati  June 2015 - Present
University of Cincinnati  May 2014 - Present
University of Cincinnati  November 2013 - December 2014
Great American Insurance   March 2013 - August 2014
Fifth Third Bank  July 2012 - February 2013

Skills
Time Management, Customer Service, Goal Oriented, Organizational..., Training, Sales, Microsoft Word, Social Skills, Critical Thinking, Team Building, Research, Teamwork, Event Planning, PowerPoint, Public Speaking, Social Media, Microsoft Excel, Microsoft Office

Education
Univeresity of Cincinnati   2015 — 2017
Master of Education (M.Ed.), School Counseling

University of Cincinnati   2011 — 2014
Bachelor of Arts (B.A.), Psychology, Certificate in Human Resources & Minor in Communication, 3.89 Psychology GPA

Experience
Blue & Co., LLC   September 2012 - Present
Ossege Combs & Mann, Ltd   September 2012 - June 2015
Ossege Combs & Mann, Ltd   September 2012 - December 2014
Great American Insurance   July 2011 - September 2012
BRAMEL & ACKLEY, PSC   January 2007 - July 2011

Skills
Tax, Outsourced CFO, Accounting, GAAP, Financial Statements, Financial Accounting, Foreign Owned Companies, IC-DISC, General Ledger, CPA, Variance Analysis, Internal Controls, Bookkeeping, Financial Reporting, Tax Preparation, Cash Flow, Staff Training, Tax Return Review, Statutory Accounting, Auditing, CFOs, Financial Analysis, QuickBooks, Corporate Tax

Education
Thomas More College   2005 — 2010
Bachelor of Science (BS), Accounting

Thomas More College   2005 — 2010
Bachelor of Science (BS), Business Administration - Emphasis in Finance

Experience
Great American Insurance   January 2015 - Present
Fifth Third Bank  May 2014 - January 2015
Fifth Third Bank  December 2013 - May 2014
Cincinnati USA Regional Chamber  January 2009 - October 2013
Pachinko Bar   January 2010 - February 2013

Skills
Banking, Financial Analysis, Credit, Investments, Credit Analysis, Loans, Risk Management, Mortgage Lending, Finance, Credit Risk, Business Analysis, Financial Services

Education
Thomas More College   2008 — 2012
Bachelor's degree, Business Administration, Management and Operations

Elder High School   2002 — 2006
Bachelor of Arts (B.A.), Business Administration, Management, Operations and Marketing

Experience
Cincinnati Children's Hospital Medical Center  September 2014 - Present
Great American Insurance   June 2015 - August 2015
Cincinnati Children's Hospital Medical Center  May 2015 - June 2015
Cincinnati Children's Hospital Medical Center  September 2014 - June 2015
Cincinnati Sports Club  May 2013 - February 2015
Cincinnati Sports Club  May 2013 - February 2015
Great American Insurance   May 2014 - August 2014
Purcell Marian High School  June 2012 - June 2013

Skills
Sales, Microsoft Office, Customer Service, Team Building, Leadership, Event Planning, Public Speaking, Social Media, Microsoft Word, Research, Microsoft Excel, PowerPoint, Fundraising, Marketing Communications, Public Relations, Social Media Marketing

Education
University of Cincinnati   2012 — 2016
Bachelor’s Degree, Communication, Pubic Relations, Sales

Experience
Worldwide Facilities, Inc.   May 2015 - Present
Great American Insurance   January 2015 - May 2015
Troy University  August 2013 - December 2014
Vela Insurance Services (a W. R. Berkley Company)   June 2014 - July 2014
Worldwide Facilities, Inc.   May 2014 - June 2014
Calhoun, Faulk, Curtis & Faircloth, LLC   May 2011 - July 2013

Skills
Insurance, Editing, Social Networking, Time Management, Event Planning, Litigation, Teaching, Data Entry, Legal Research, Nonprofits, Underwriting

Education
Troy University   2011 — 2015
Bachelor’s Degree, BSBA - Global Business - Risk Management & Insurance, Cum Laude

Experience
Schneider Electric  August 2013 - Present
Great American Insurance   2012 - 2013

Skills
Claim, Customer Service, Claims Management, Leadership, Microsoft Office, Sales, Management

Education
Thomas More College   2014 — 2016
Master of Business Administration (MBA), Business Administration and Management, General

Western Kentucky University   2008 — 2011
Bachelor of Arts (BA), Broadcast Journalism

Dixie Heights High School   2004 — 2008

Experience
Total Quality Logistics  June 2012 - Present
Great American Insurance   May 2013 - June 2015
Western & Southern Open  July 2014 - August 2014
DICK'S Sporting Goods  June 2012 - October 2012
Great American Insurance   May 2011 - November 2011
Kroger  October 2008 - July 2010

Skills
Logistics, Import Logistics, Drayage, International Logistics, Freight Transportation, 3PL, Customer Service, Leadership, Microsoft Excel, Microsoft Word, PowerPoint, Microsoft Office, Team Leadership, Microsoft Exchange, Photoshop, Illustrator, Adobe Creative Suite, Criminal Justice, Criminology, Corrections, Accounting, Retail, Financial Accounting, Internet, Online Research, Research, Psychology, Sales, Sales Operations, Brokerage

Education
University of Cincinnati   2011 — 2015
Bachelor’s Degree, Criminal Justice

Anderson High School   2008 — 2011
High School

Experience
UC Health  August 2011 - Present
UC Health - Drake Center   July 2010 - August 2011
Hospice of Southwest Ohio  July 2009 - July 2010
Hospice of Southwest Ohio  June 2009 - July 2009
Great American Insurance   May 2007 - June 2009

Skills
Recruiting, Employee Relations, New Hire Orientations, Human Resources, Onboarding, Applicant Tracking..., HRIS, Performance Management, Healthcare, Employee Benefits, Interviews, Temporary Placement, Team Building, Training, Taleo, Management, Personnel Management, Outlook, Benefits Administration, College Recruiting, Talent Acquisition, Administration, Policy, Screening, Organizational..., Talent Management

Education
University of Cincinnati   2009 — 2011
MA, Human Resources

University of Cincinnati   2005 — 2009
BA, Communication

Experience
University of Cincinnati  June 2014 - Present
University of Cincinnati  September 2013 - June 2014
University of Cincinnati  April 2012 - September 2013
d.e. Foxx & Associates   September 2011 - May 2012
Great American Insurance   September 2010 - September 2011
University of Cincinnati  January 2008 - December 2010
Dearborn County Prosecutor's Office   June 2010 - September 2010

Skills
Employee Relations, Human Resources, Temporary Placement, Interviews, Recruiting, Training, Process Improvement, SDLC, Applicant Tracking..., College Recruiting, Management, Leadership, Performance Management, Hiring, Onboarding

Education
University of Cincinnati College of Business   2012 — 2015
Master of Business Administration (MBA)

University of Cincinnati   2011 — 2011
Master of Arts, Human Resources

University of Cincinnati   2007 — 2011
Bachelor of Arts, Psychology

Experience
USI Insurance Services  July 2002 - Present
American Modern Ins Group   November 1993 - September 2001
Great American Insurance   July 1992 - November 1993
Fireman's Fund Insurance Company  August 1983 - March 1992

Skills
Programming, Program Management, Business Analysis, Underwriting, Marketing, Supervision, Medical Malpractice..., Employment Practices..., D&O, Legal Liability, Casualty, Professional Liability, Liability, Health Insurance, Risk Management, Casualty Insurance, Claim

Education
Thomas More College   1968 — 1985
BA, Business Adminstration

Covington Catholic High School   1964 — 1968
College Prep

Experience
Blue Chip Consulting Group  July 2013 - Present
RCM Technologies  April 2012 - July 2013
RCM Technologies  March 2011 - April 2012
Great American Insurance   March 2010 - March 2011
Great American Financial Resources  December 2007 - March 2010
HP  June 2007 - December 2007
CITI  September 2006 - June 2007
Hewlett-Packard  2003 - 2007
HP  August 2003 - September 2006
Techsoft Systems, Inc.   October 2000 - July 2003

Skills
Automation, Integration, Active Directory, ITIL, SharePoint, Enterprise Architecture, IT Service Management, Disaster Recovery, Windows 7, Operating Systems, Process Improvement, VMware, C#, SQL, Software Installation, Virtualization, IT Management, SDLC, Windows Server, Microsoft SQL Server, Troubleshooting, Web Services, Architecture, Windows, Citrix, Cloud Computing, Servers, System Deployment, Security, Solution Architecture, IIS, Requirements Analysis, Microsoft Exchange, IT Strategy, Data Center, IT Operations, Visio, SCCM, HP, Software Documentation, Databases, Infrastructure, Microsoft Technologies, VMware ESX, Group Policy, Vendor Management, DNS, Unix, System Administration, Firewalls

Education
University of Cincinnati   1994 — 1996
Nuclear Engineering

Glen Este   1990 — 1994

Experience
Great American Insurance   March 2015 - Present

Skills
Help Desk Support, Windows 7, Computer Hardware, Wireless, Windows, Technical Support, Visio, Computer Repair, Microsoft Word, Wireless Networking, Microsoft Excel, Access, Adobe Creative Suite, Computer Maintenance, Hardware Support, Telephone Skills, C#, SQL*Plus, Information Technology, Answering Phones, Java, Microsoft Office, Oracle SQL Plus, Visual Studio 2012, CA ERwin, Cognos Report Studio, Tableau, Public Speaking, Data Analysis

Education
University of Cincinnati   2011 — 2015
Bachelor of Business Administration (BBA), Management Information Systems, General

Batavia High School   2006 — 2011

Experience
Great American Insurance   June 2014 - Present
Great American Insurance   June 2011 - June 2014
Cincinnati Bell  October 2004 - January 2011
Cincinnati Bell  June 2001 - October 2004
Cincinnati Bell Long Distance  July 1997 - June 2001

Skills
Process Improvement, Software Documentation, Training, Telecommunications, Analysis, Customer Service, Business Requirements, Requirements Gathering, Vendor Management, Business Analysis, SDLC, Requirements Analysis, Project Management

Education
University of Cincinnati   1989 — 1993
BA, Communication

Experience
The Cincinnati Insurance Companies  March 2012 - Present
The Cincinnati Insurance Companies  April 1998 - February 2012
Cincinnati Financial Corporation  2001 - 2003
Great American Insurance   1992 - 1998
Great American Insurance   1989 - 1992
Maryland Casualty Insurance  1984 - 1989

Skills
Insurance, SDLC, Testing, Quality Center, Quality Assurance, Requirements Analysis, Business Analysis, Agile Methodologies, SQL, Requirements Gathering, SharePoint, Visio, Software Development, Microsoft SQL Server

Education
University of Cincinnati   1990 — 2000

Experience
Hall Associates Consulting   July 2009 - Present
University of Cincinnati and Cincinnati Children's Hospital Medical Center   2003 - December 2013
Cincinnati Children's Hospital Medical Center  2003 - 2005
Great American Insurance   2001 - 2002
Cincinnati Bell Telephone Company, Inc.   1997 - 2000
Xavier University  1997 - 2000
Cincom Systems, Inc.   1990 - 1994

Skills
University Teaching, Training & Development, Consultancy, Instructional Design, Adult Education, Educational Technology, Project Management, Qualitative Research, Information Systems, Distance Learning, Teaching, E-Learning, Technical Writing, Curriculum Development, Higher Education, Curriculum Design, Leadership Development, Training, Instructor-led Training, Employee Training, Teacher Training, Instructional Technology, Organizational..., Program Management, Research, Staff Development, Career Development, Public Speaking, Captivate, Workshop Facilitation, Career Counseling, Data Analysis, Needs Analysis, Organizational..., Performance Improvement, Conflict Resolution, Executive Coaching, Blended Learning, Coaching, Program Development, Grant Writing, Statistics, Software Documentation, Leadership, Nonprofits, Training Delivery, Learning Management, Team Building, Editing, Proposal Writing

Education
University of Cincinnati   2004 — 2008
Ed.D.

Xavier University   1997 — 2000
M.Ed.

Experience
Monster.com  July 2007 - Present
Great American Insurance   July 2005 - July 2007
Great American Insurance   September 2000 - July 2005

Skills
Social Media, Recruiting, Human Resources, Marketing Communications, Blogging, Employee Relations, Employee Training, HRIS, Project Management, Relationship Management, Performance Management, Insurance Training, Insurance, Crop Insurance, Quality Auditing, Policy Analysis, P&C Insurance, Internet Recruiting, CRM, Recruitment Advertising, Account Management, Training, Sourcing, Leadership, Management, Talent Acquisition

Education
University of Cincinnati   1997 — 2001
Bachelor of Arts (B.A.), Organizational Communication, General

Tippecanoe High School   1993 — 1997

Experience
Procter & Gamble  August 1981 - Present
Federated Department Stores  July 1979 - August 1981
Great American Insurance   April 1973 - July 1979

Skills
CISA, CRISC, ITIL v3 Foundations..., ITIL Continuous Service..., ITIL Service Operations, IT Operations, IT Audit, IT Strategy, Cross-functional Team..., Disaster Recovery, Information Security, Incident Management, Windows Server, Business Requirements, Infrastructure, IT Service Management, Sarbanes-Oxley Act, IT Management, Enterprise Architecture, Data Center, Information Security..., Internal Controls, Network Security, Business Continuity, Solaris, ITIL, Consumer Products, Security, Virtualization, Vendor Management, Governance, IT Outsourcing

Education
University of Cincinnati   1974 — 2012

Experience
Parsec Inc  2007 - 2012
RIMS of Ohio River Valley   1999 - 2010
Comair  1996 - 2007
Great American Insurance   1993 - 1996
Great American Insurance   1993 - 1996
Great American Insurance   1993 - 1996

Skills
Risk Management, Program Management, Workers Compensation, Mediation, Litigation Management, Leadership, Management, Employee Benefits, Financial Risk, Insurance, Policy, Property & Casualty..., Legal Liability, Claims Management, Claim, Professional Liability, Liability, Commercial Insurance, Strategic Planning, Process Improvement, Team Building

Education
University of California, Davis   1980 — 1986
Bachelor of Science, Economics

Experience
Great American Insurance   September 2014 - Present
Ramsgate Insurance / PUM  November 2013 - Present
American Church Group of NC   January 1999 - December 2012

Skills
Property & Casualty..., Insurance, Workers Compensation, Liability, Commercial Insurance, Leadership, General Insurance, Commercial Lines, Umbrella Insurance, Life Insurance

Education
University of Baltimore   1971 — 1978
BS, Personnel & Labor Relations

Experience
Great American Insurance   October 1974 - Present

Education
Thomas More College   1966 — 1970

Experience
Great American Insurance   August 1998 - Present
Mutual Manufacturing and Supply Company   April 1989 - August 1998
Senior Services of Northern Kentucky  July 1980 - April 1989

Skills
Finance, Accounting, Accounts Payable, General Ledger, Insurance, Payroll, Financial Reporting

Education
Thomas More College   1976 — 1980
Bachelor of Arts, Accounting

Experience
Northern Kentucky University  November 2005 - Present
Keane  January 2000 - November 2005
Great American Insurance   November 1990 - January 2000

Skills
ABAP, SAP, SAP Workflow, ERP, WebDynpro, SAP ERP, SAP R/3, SAP Portal, SAP Netweaver, COBOL, XML, SAP Implementation, JCL, Easytrieve, Requirements Analysis, Business Analysis, Business Process...

Education
Transylvania University   1985 — 1989
BA, Computer Science

Experience
Cincinnati Public Schools  March 2004 - Present
Great American Insurance   May 1998 - July 2003
Union Central Life Insurance Company  July 1996 - May 1998
Ohio National Financial Services  August 1993 - July 1996

Skills
Access, Analysis, Data Analysis, Databases, Training, Program Management, SQL, Oracle, Management, Human Resources, Integration, Microsoft Excel

Education
Tougaloo College   1988 — 1992
Bachelor of Science (BS), Mathematics, Magna Cum Laude

Experience
Carol Rucker (self employed)   2008 - Present
Self Employed  September 1992 - Present
Maryland Casualty  1989 - 1992
Great American Insurance   1986 - 1989
Aetna Casualty and Surety  1974 - 1986
Aetna  1974 - 1983
Aetna  1974 - 1983
Aetna  1974 - 1983
Aetna  1974 - 1983

Skills
Feature Articles, Ghostwriting, Blogging, Commercial Insurance..., Product Liability Claims, Insurance Policies, Web Content, Fiction, General Liability, Jewelry Instruction, Fiction Writing, Jewelry Making, Metalsmithing, Craft Marketing, Non-fiction, Book Reviews, Magazine Articles, Legal Liability, Freelance Writing, Creative Non-fiction, Copy Editing, Short Stories, Books, Editing, Proofreading, Published Author, Storytelling, Poetry, Creative Writing, Journalism, Memoir, Rewriting, Fact-checking, Prose, Manuscript, Wirework Jewelry

Education
University of Cincinnati   1970 — 1973
Art and Design

Experience
XO Group Inc.  March 2014 - Present
Gojee   August 2012 - March 2014
Cyrus Innovation  July 2009 - August 2012
Great American Insurance   March 2008 - September 2008
Great American Insurance   March 2007 - September 2007

Skills
Ruby, Ruby on Rails, TDD, JavaScript

Education
University of Cincinnati   2004 — 2009
Bachelors of Science, Computer Science

Experience
Great American Insurance   November 2009 - Present

Skills
Underwriting, Commercial Lines, Casualty, Property & Casualty..., Commercial Insurance, Liability, Trucking, Workers Compensation, Casualty Insurance, Insurance, Professional Liability

Education
Thomas More College   1999 — 2003
Bachelor of Arts (BA), Business Administration and Management, General

Experience
Citizen's Federal Savings and Loan Institution   August 2011 - Present
VonLehman & Company Inc.   July 2008 - July 2011
Great American Insurance   May 2007 - August 2007

Skills
Accounting, Auditing, Tax, Quickbooks, Bookkeeping, Excel, Outlook, QuickBooks, General Ledger, Financial Reporting, Tax Returns, Tax Preparation, Financial Statements, Financial Analysis, Budgets, Corporate Tax, Microsoft Excel, ATMs, Banking Technologies, Management

Education
Transylvania University   2004 — 2008
Bachelor's, Accounting

Covington Catholic High School   2000 — 2004
Accounting

Experience
United Valley Insurance Services, Inc.   May 1998 - Present
Networked Insurance Agents  May 1996 - May 1998
Citation Insurance Company   May 1992 - May 1996
United Valley Insurance Services, Inc.   May 1989 - May 1992
Firemans Fund Insurance Company  May 1987 - May 1989
Great American Insurance   May 1985 - May 1987
Harbert Insurance Agency   May 1977 - May 1985

Skills
Insurance, Casualty, Professional Liability, Commercial Insurance, Property & Casualty..., Legal Liability, Underwriting, Workers Compensation, General Insurance, Commercial Lines, D&O

Education
UCSC   1975 — 1976

Stan   1973 — 1976

National Alliance for Insurance Education
CPCU, ARM, APA, CIC, Insurance

Experience
Great American Insurance   April 2000 - Present
Calypso Systems   December 1998 - April 2000
Canadian Egg Marketing Agency   October 1996 - December 1998

Skills
Business Intelligence, Software Design, OLAP, Microsoft SQL Server, Object Oriented Design, Web Services, Agile Methodologies, SQL, XML, Visual Studio, Visual Basic, C#, SQL Server Management..., CSLA, Business Objects, HTML, ASP.NET, Crystal Reports, MS Reporting Services, ms analysis services, Database Administration, Relational Databases, Software Development, Microsoft Certified..., Dimensional Modeling

Education
kimball university   2014 — 2014
dimensional modeling; data warehousing; ETL

Toronto School of Business
Bachelor's degree, Information Technology

Experience
OneBeacon Insurance  November 2007 - Present
Fireman's Fund Insurance Company  February 2001 - November 2007
Great American Insurance   January 1990 - January 2001
Aetna Casualty & Surety  1987 - 1989

Skills
Underwriting, Inland Marine, Commercial Insurance, Property & Casualty..., Property, Insurance, Casualty, Brokers, General Insurance, Liability, Professional Liability, Legal Liability, Casualty Insurance

Education
Trinity College-Hartford   1979 — 1983
BS, General Science

Experience
LPK  February 2004 - February 2009
LaRosa's Pizzeria, Inc.   January 2003 - February 2004
Great American Insurance   May 2001 - January 2003

Education
Thomas More College   1997 — 2001
Bachelor's degree, Accounting

Experience
Medical Card Systems Inc.  February 2004 - Present
Great American Insurance   April 2001 - December 2003

Skills
Health Insurance, Medicare, Underwriting, Insurance, Managed Care, Commercial Insurance, Disability Insurance, Life Insurance, Brokers, Strategic Planning, Team Building, Medicaid, Process Improvement, Leadership, Access, Sales Management, Sales

Education
Universidad Complutense de Madrid   1991 — 1996
Bachelor of Arts (BA), Interior Design

Colegio Ponceno

Experience
Craters and Freighters   1998 - 2012
Great American Insurance   1994 - 1998
Star Bank  March 1993 - January 1994

Skills
Microsoft Excel, PowerPoint, Business Development, Leadership, Contract Negotiation, Newsletters, Microsoft Office, Organization, Problem Solving, Customer Service, Transportation, Underwriting, Writing, Insurance, Social Media, Umbrella Insurance, Logistics, Legal Liability, Freight, Subrogation, Management, Process Improvement

Education
University of Cincinnati   1984 — 1989
Bachelor of Arts (B.A.), American History (United States)

University of Cincinnati   1984 — 1987
Associate's degree, Business Administration and Management, General

Experience
Risk and Safety Consulting   March 2013 - Present
Great American Insurance   August 2012 - March 2013
Berkshire Hathaway Homestate Co.   November 2005 - May 2011
Berkshire Hathaway Homestate Companies  December 2004 - November 2005
Telecare Corp.  2003 - 2004
Cypress Insurance/Berkshire Hathaway Homestate Companies   November 1994 - January 2003
California Compensation Insurance   August 1988 - November 1994
CIGNA Loss Control Services   October 1986 - August 1988
AIG Consultants/ AIG International Group   July 1985 - October 1986
Middle South Services/ Middle South Utilities   February 1980 - July 1985

Skills
Workers Compensation, Insurance Loss Control, Risk Management, Insurance, Legal Liability, Training, Occupational Health, EHS, Management, Consulting, Program Management, Claims Management, Claim, Commercial Insurance, Property & Casualty..., Risk Assessment, Ergonomics, Safety Management..., Workers' Compensation..., Workplace Safety

Education
Tulane University - A.B. Freeman School of Business   1980 — 1984
Graduate studies toward MBA

University of New Hampshire
Graduate studies in Zoology

University of Delaware
BA, Biological Sciences

Easton Area High School

Experience
Great American Insurance   Senior UnderwriterGreat American Insurance GroupJuly 2004 - Present

Skills
Insurance, Underwriting, Property & Casualty..., Casualty, Liability, Legal Liability, Professional Liability, Umbrella Insurance, Brokers, Workers Compensation, Commercial Insurance, Risk Management, Excess, Property, Inland Marine

Education
University of Arkansas
Bachelor's Degree, Psychology

Experience
Great American Insurance   December 2014 - Present
Assured Neace Lukens  January 2014 - December 2014
Assured Neace Lukens  January 2013 - January 2014
Assured Neace Lukens  August 2011 - January 2013

Skills
Surety, Underwriting

Education
Thomas More College   2009 — 2013
Bachelor of Arts (B.A.), Criminal Justice

Archbishop McNicholas High School   2005 — 2009