Hamilton Telecommunications
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Hamilton Telecommunications Employees
Greenstar Remodeling April 2013 - June 2014
Penn National Gaming May 2013 - May 2014
Aurora University October 2010 - November 2011
Aurora University July 2009 - October 2010
Hamilton Telecommunications May 1999 - March 2006
Hamilton Telecommunications January 1997 - May 1999
Skills
Customer Service, Microsoft Office, Windows, Computer Hardware, Troubleshooting, Training, Hands-on Training, Procedure Development, Software Installation, PC Troubleshooting and..., Laser Printers, Printer Drivers, Camtasia, Leadership, Technical Support, Servers, Windows Server, Software Documentation, Linux, Windows XP, Windows 7, System Administration, Active Directory, Networking, CRM, Hardware, Public Speaking, Higher Education, Research, PowerPoint
Education
Aurora University 2009 — 2012
Bachelor's, Communication
Hutchinson Community College 1993 — 1998
Associates of Arts
State Farm March 2013 - Present
Mazda North American Operations May 2012 - March 2013
Hamilton Telecommunications August 2011 - April 2012
Intermountain Health Care Inc June 2010 - May 2011
Skills
JAVA, Sun Certified Java..., JavaScript, JavaSE, HTML 5, CSS Javascript, CSS3, Maven, jQuery UI, AJAX, STS, Eclipse, RAD, Spring, Struts, JSP, Web Services, Web Development, Java, CSS, Agile Methodologies, Java Enterprise Edition, SDLC, SQL
Education
Lamar University 2009 — 2011
Master of Engineering (MEng)
Hamilton Telecommunications August 2014 - Present
Mary Kay Independent Business Owner January 2013 - November 2014
Continuum Financial - a member of the MassMutual Financial Group November 2012 - September 2013
Cornhusker Bank December 2010 - May 2013
Skills
Financial Analysis, Credit, Loans, Statistics, Strategic Financial..., Retail Banking, Customer Service, Banking, Mortgage Lending, Risk Management, Insurance, Sales, Disability Insurance, Finance, Long Term Care Insurance, Marketing, Leadership, Retirement, Selling
Education
University of Nebraska-Lincoln 2010 — 2013
Bachelor of Business Administration (B.B.A.), Finance, General
Aurora High School
PUMP N PANTRY July 2015 - Present
Journey & Reminisce Fotography August 2014 - Present
Hamilton Telecommunications May 2015 - July 2015
Almquist, Maltzahn, Galloway & Luth, P.C. March 2011 - October 2014
York News Times, York NE April 2009 - March 2011
Countryside Manor, Sioux City IA December 2008 - March 2009
Skills
Proofreading, Microsoft Word, Microsoft Office, Microsoft Excel, Microsoft PowerPoint, Clerical Skills, Typing, Filing, Processing Tax Returns, Adobe Acrobat, Dreamweaver, QuarkXPress, InDesign, Newspaper Design, Broadcast Journalism, Journalism, Retail Sales, Certified Nurses Aide, Customer Service, PowerPoint, Advertising, Newsletters, Blogging, Creative Writing, Editing, Photoshop, Writing, Photography, Social Media, Social Media Marketing, Social Networking
Education
Briar Cliff University 2004 — 2008
Bachelor of Arts, Mass Communication/Media Studies
Hamilton Telecommunications - Corporate Accounting February 2013 - Present
Hamilton Telecommunications May 2011 - February 2013
Aurora Telemarketing Inc December 2005 - May 2011
Skills
Oracle CRM, Oracle ODM, Oracle COD, Project Management
Education
Bellevue University 2008 — 2012
Bachelor's Degree, Business Administration and Management
Fisher Controls International LLC December 2014 - Present
Hamilton Telecommunications May 2003 - November 2014
Self-Employed February 2002 - April 2003
Mutual of Omaha February 2000 - February 2002
ConAgra Foods December 1997 - February 2000
Pearson Education June 1984 - December 1997
National Computer Systems June 1984 - December 1997
Skills
Software Project..., Infrastructure Project..., Data Security, Process Management, Software Development, Telecommunications, IT Management, Project Management, Security, Management, Leadership Development, Requirements Analysis, IT Service Management, Networking, Leadership, Team Management, Operating Systems, System Administration, Software Documentation, Testing, Network Security, Team Building, Business Process, Integration, Data Center, Troubleshooting, Enterprise Software, Call Centers, Product Management, Databases, SDLC, Vendor Management, Scrum, VoIP, IT Strategy, Visio
Education
University of Iowa - Henry B. Tippie College of Business 1991 — 1995
MBA, MIS
Minnesota State University, Mankato 1981 — 1984
BS, Computer Science/ EET
Hamilton Telecommunications October 2005 - Present
US Navy Reserve June 2002 - June 2008
KDSI December 2004 - October 2005
US Navy June 1998 - June 2002
Skills
Troubleshooting, Telecommunications, Networking, Computer Hardware, Customer Service, Windows, Operating Systems, Wireless, Software Documentation, Project Management, Call Centers, Microsoft Excel, Software Development, IT Management, Microsoft Office, SQL, Programming, VoIP, Software Installation, Technical Support, Certified Tower Climber, Certified Wilson Cell..., Ubiquiti Wireless..., Ubiquiti Enterprise..., Sales
Education
Central Community College 2002 — 2005
Associate's degree, Electronics
Hamilton Telecommunications 2010 - 2013
Education
Liberty University 2007 — 2010
BA, Elementary Education and Teaching
FICO November 2011 - Present
Yoga Vista January 2011 - Present
CareFusion October 2008 - November 2011
ASTD San Diego Board of Directors January 2009 - December 2010
ResMed June 2005 - October 2008
IBM Global Services October 2000 - June 2005
Exterra Credit Recovery May 1999 - April 2000
Hamilton Telecommunications November 1998 - May 1999
First USA/Bank One July 1997 - November 1998
Wireless One (Cable) March 1996 - July 1997
Skills
Camtasia, Lectora, PowerPoint, Microsoft Word, Instructional Design, E-Learning, Distance Learning, ADDIE, Dreamweaver, Educational Technology, Training Delivery, Technical Writing, Instructor-led Training, Captivate, Learning Management, Blended Learning, Workshop Facilitation, Needs Analysis, Training, Leadership Development, Process Improvement, SnagIt, Performance Improvement, Organizational..., Hands-on Training, Coaching, Employee Training, Performance Management, Learning Management..., Career Development, Program Management, Software Documentation, Adult Education, Staff Development, Performance Consulting, Leadership, Project Management
Education
True Nature School of Yoga 2010 — 2010
RYT
San Diego State University-California State University 2003 — 2007
M.A.
Louisiana State University 1988 — 1994
MA
H&R Block January 2013 - Present
Spherion September 2013 - December 2014
Hamilton Telecommunications 2004 - 2013
Jcpenney May 2001 - December 2004
West Telemarketing February 1998 - February 2000
Skills
Sales, Customer Service, Call Centers, Troubleshooting, Customer Satisfaction, Outlook, Windows, Technical Support, Access, Telecommunications, Computer Hardware, Customer Retention
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2001 — 2004
Bachelor of Science (BS), Business Management
Scotlandville Magnet High School 1998 — 2000
Diploma
Southern Methodist University August 2015 - Present
Hamilton Telecommunications May 2015 - August 2015
Southern Methodist University January 2015 - May 2015
Southern Methodist University August 2014 - December 2014
Skills
MPLS, Cisco Technologies, Telecommunications, TCP/IP, OSPF, Troubleshooting, GNS3, BGP, EIGRP, QoS, Wireshark, CCNA, VMware Workstation, Vyatta, VPN, Switching, RIP, VLAN, IP Multicast, IPv4, IPv6, Network Troubleshooting, Microsoft Excel, PowerPoint, Wireless, Management, Brocade, Unix
Education
Southern Methodist University 2014 — 2016
Master's degree, Telecommunications and Network Engineering, 4.0
University of Mumbai 2009 — 2013
Bachelor of Engineering (B.E.), Telecommunications Engineering
University of Pittsburgh August 2011 - Present
Hamilton Telecommunications January 2015 - July 2015
Bank of New York Mellon October 2011 - January 2015
CCAC January 2013 - May 2013
Center for Hearing & Deaf Services, Inc. June 2011 - September 2011
BNY Mellon June 2011 - August 2011
Global Reach Out January 2008 - June 2008
Skills
Leadership, Microsoft Office, Access, American Sign Language, Teaching, Public Speaking, Data Analysis, Analysis, Social Media, Research, Customer Service, Critical Thinking, Data Entry, Event Planning, Educational Leadership, Training, Recruiting, Teamwork, Management, Time Management, Social Networking, Accounting, Marketing, Fundraising, Editing, Financial Analysis, FASTER Accounting..., Team Leadership, Finance, Budgets, Nonprofits, Outlook, English, Coaching, HTML, Oracle CRM, Asset Management, Capital Markets, Investments, Investment Banking, Mac, SEI CMM, Administration, Budgeting, Writing, Windows, Mentoring, Problem Solving
Education
Gallaudet University 2014 — 2015
Master’s Degree, Sign Language Education
Rochester Institute of Technology 2009 — 2011
Master's Degree, Multidisciplinary Studies
Danish Institute for Study Abroad 2009 — 2009
European Market & Trading Strategy
Rochester Institute of Technology 2005 — 2009
Bachelor's Degree, Business Administration
Hamilton Telecommunications December 2013 - Present
Aurora Cooperative September 2007 - December 2013
Nebraska Energy February 2005 - September 2007
Hamilton Manor September 2003 - February 2005
Sallans Chiropractic February 2001 - September 2003
Skills
Accounts Payable, Accounts Receivable, Bookkeeping, Spreadsheets, Microsoft Excel, Health Insurance, Personal Statements, Business Intelligence, Prophix, Budget Process, Compilation Of..., Financial Reporting, Budgets, Financial Accounting, GAAP, Financial Analysis, Accounting, Customer Service, Management, Microsoft Office, Business Analysis, Microsoft Word, Team Building, Sales, Strategic Planning, Process Improvement, Project Management, Analysis
Education
Peru State College 2009 — 2012
Bachelors of Science, Business Administration-Accounting
University of Lincoln-Nebraska 1995 — 1999
Bachelors of Arts, Psychology/Sociology
Grand Island Senior High 1992 — 1995
Diploma, College Courses
CROSSMARK December 2010 - Present
Avon September 2010 - Present
Avon September 2010 - Present
Primerica Financial Services September 2001 - May 2011
Hamilton Telecommunications January 2009 - August 2010
Skills
Educator/Trainer, Public Speaking, Account..., Blogging, Fundraising, Editing/Journalism/photo..., Event..., Employee Relations, Leadership..., Highly skilled with..., Newsletters, Organization, Office..., Skilled Photographer, Telecommunications/inbou..., Receptionist/Accounts..., Term Life, Long Term..., Business Planning, Financial / Estate..., Piano Lessons, Quickbooks & Quicken, Public Relations, Media Relations, Direct sales & Retail..., Talent Assessment, Telephone Skills, Time Management, Typing, Voice transcriptionist, Word/Outlook/etc., Writing, Feature Writing, Windows, Microsoft Works, Visionary, Vocal Performance, Excel, News Writing, Creative Writing, Communication Skills
Education
John Brown University 1982 — 1984
Bacholors of Science, Business Education
John Brown University 1982 — 1983
AS, Secretarial Science
Hamilton Telecommunications July 2010 - Present
Education
LIU Post 2000 — 2004
Bachelors, Public Relations
Hamilton Telecommunications November 2007 - Present
Saint Francis Medical Center 2007 - 2007
Bosselman Energy 2005 - 2007
Bosselman Energy, Inc 2002 - 2005
Nuckolls County 2001 - 2002
Ameritas 1999 - 2001
Ameritas 1998 - 1999
Skills
Requirements Analysis, Business Analysis, Data Analysis, Data Management, Enterprise Software, Business Intelligence, JD Edwards, Report Development, Software Project..., Software Implementation, Data Integration, Data Conversion, Software Documentation, Software Development, Software Analysis, Financial Analysis, Kronos, Problem Solving, Business Process..., Troubleshooting, Excel, Process Flow..., Word, Microsoft Office, Kronos Interface..., Microsoft Excel, Databases, Microsoft SQL Server, Integration, SQL, Business Process, IT Management, ERP, Operating Systems, Windows, Financials, System Administration, Process Improvement, Consulting
Education
University of Nebraska-Lincoln 1995 — 1999
Bachelors, Accounting
Hobby Lobby 2011 - Present
Teleperformance June 2011 - October 2011
Hamilton Telecommunications June 2006 - July 2011
Skills
High Availability, Highly detail oriented, Motivated self-starter, Front Office, Order Management, Team Management, Dependable Team Player, Flexibility, Food Service, Clerical Skills, Typing, 10 Key, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Publisher, Microsoft PowerPoint, Microsoft Outlook, Cashiering, Cash Register, Meeting Planning, Organizational..., Cleaning, Peer Tutoring, Academic Tutoring, Customer Service, Telecommunications, Phone Etiquette, Phone Screening, Progress Monitoring, Training, Adaptability, Mathematics, Cooking, Craft Services, Sewing, Measurements
Education
Darton College 2012 — 2013
Associate's degree, Engineering
Darton College 2006 — 2010
Associate's degree, Chemistry
Anixter July 2012 - November 2012
Geist Data Center Solutions Group May 2005 - January 2012
ESU 6 August 2002 - June 2004
Hamilton Telecommunications January 2002 - August 2002
AXIS Capital February 2001 - January 2002
Education
Bellevue University 2009 — 2010
Bachelors
Grand Island College 1999 — 2000
Central City High School 1996 — 1999
High School Diploma
BuilderTREND Solutions June 2015 - Present
BuilderTREND Solutions July 2014 - June 2015
RegionalHelpWanted.com February 2013 - April 2014
onTargetjobs June 2012 - February 2013
Verio July 2010 - June 2012
Verio July 2010 - June 2012
Global Technical Integrators May 2010 - July 2010
Reliable Home Security March 2005 - March 2010
FirstBank March 2003 - March 2005
Hamilton Telecommunications 2002 - 2003
Skills
Proven Channel Partner..., Excellent Account..., Outside Sales, Inside Sales, Customer Service, Customer Satisfaction, Customer Oriented, Sales, SaaS, Direct Sales, Sales Presentations, Enterprise Software, Business Development, Recruiting, Channel Partners, Solution Selling, Marketing Strategy, Sales Process, Cold Calling, Management, Marketing, New Business Development, Account Management, CRM, Salesforce.com, Strategic Partnerships, Lead Generation, Sales Operations, Customer Retention, Cloud Computing, B2B, Product Management, E-commerce, Email Marketing, Go-to-market Strategy, Product Marketing, Partner Management, Mobile Devices
Education
University of Nebraska at Kearney 1998 — 2003
Bachelor of Science, Telecommunications Management
Millard North High School 1994 — 1998
IBM September 2012 - Present
Affinity Solutions September 2011 - May 2012
Hastings College August 2009 - May 2012
Hamilton Telecommunications May 2011 - August 2011
Southeast Valley Irrigation, LLC June 2009 - August 2009
Lindersmith Construction 2005 - 2007
Skills
Visual Basic, ASP.NET, HTML + CSS, JavaScript, C++, SQL, PHP, Microsoft Office, Access, Visio, Visual Studio, Dreamweaver, Notepad++, Illustrator, Microsoft SQL Server, HTML 5, Databases, Programming, XHTML, Web Development
Education
Hastings College 2009 — 2012
BA, Computer Science
Central Community College - Hastings 2007 — 2009
AAS, Information Systems
Lowe's Companies, Inc. February 2015 - Present
Lowe's Home Improvement September 2012 - Present
Hamilton Telecommunications April 2011 - August 2011
Hamilton Telecommunications October 2010 - April 2011
Kentucky Employer's Mutual Insurance July 2006 - May 2010
Lowe's Home Improvement July 2005 - July 2006
Lowe's Home Improvement December 2003 - July 2005
Lowe's Home Improvement June 2000 - December 2003
Shoe Carnival May 1995 - June 2000
Trico Security International March 1993 - May 1995
Skills
Security+, Security Management, Investigations, Fraud Investigations, Internal Investigations, Account Management, Auditing, Safety Auditing, Compliance Management, Governmental Compliance, Physical Security, Workers Compensation, Loss Prevention, Private Investigations, Fraud, Wicklander-Zulawski..., Interviews, Security, CCTV, Training, Asset Protection, Interrogation Techniques, Organized Retail Crime, Interrogation, Background Checks, Enforcement, Policy, Shrinkage, Surveillance, Workplace Violence, Inventory Control, Investigation, Inventory Management, Leadership, Security Operations, Exception Based..., Big Box, Protection, Alarm Systems, Executive Protection
Education
Eastern Kentucky University 1991 — 1994
Bachelor of Science, Loss Prevention Management
Eastern Kentucky University 1991 — 1993
Associate of Arts, Business and Industrial Security and Loss Prevention
Hamilton Relay January 2012 - Present
Hamilton Telecommunications February 2011 - Present
Hamilton Contact Center Services November 2007 - February 2011
United Farmers Cooperative 2000 - 2007
Lutheran Church MO. Synod, Nebraska District 1998 - 2000
Campell's Nurseries 1980 - 1998
Skills
Marketing, Lead Generation, Newsletters, Management, Leadership, Advertising, Proposal Writing, Marketing Management, Call Centers, Customer Service, Account Management, Customer Experience, Inbound Marketing, Strategic Planning, Microsoft Office, Team Building, Training
Education
Concordia University, Nebraska 1996 — 1998
BA, Organizational Management
University of Nebraska School of Technical Agriculture 1976 — 1978
Associates, Commercial Horticulture
Hamilton Telecommunications August 1999 - Present
Melson Arts 1978 - 1982
Skills
Troubleshooting, Software Installation, Computer Hardware, Windows, Software Documentation, Technical Support, Windows 7, Hardware, Operating Systems, Microsoft Exchange, Active Directory, XP, Laptops, Microsoft Technologies, Antivirus, Help Desk Support, Telecommunications, Integration, Visio, VMware
Education
Auburn University 1977 — 1980
Building Science
Provident Promotions September 2012 - Present
Self May 2009 - September 2012
Hamilton Telecommunications May 2008 - August 2008
Skills
HTML 5, CSS, jQuery, PHP, Web Development, MySQL, WordPress, MODX, Web Design, Graphic Design, JavaScript, Python, Ruby, ASP.NET, AJAX
Education
Hastings College 2005 — 2009
Bachelor of Arts, Computer Science
Quality Contact Solutions March 2011 - Present
Hamilton Telecommunications May 2002 - March 2011
Skills
Call Centers, Vendor Management, Outsourcing, Process Improvement, Management, Operations Management, Strategic Planning, Analysis, Workforce Management, Business Process..., Account Management, Client Relations, Human Resources, Training, Coaching, Team Management, B2B
Education
Central Community College
Associate's degree, Electromechanical Control systems and Programable Logic Controls
Family Dollar October 2013 - July 2014
Family Dollar September 2008 - October 2013
Hamilton Telecommunications September 2007 - June 2008
BirdDog Solutions February 2006 - February 2007
BD September 2005 - June 2006
F&P Georgia June 2003 - September 2004
South East Communications September 2002 - June 2003
US Army March 2001 - September 2002
Skills
Microsoft Office, PowerPoint, Presentations, Customer Service..., Sales Management, Store Management, Situational Leadership, Customer Engagement, Cold Calling Experience, Inbound Lead Generation, Military Experience, Teamwork, Team Management, Microsoft Word, Microsoft Excel, Budgets, Customer Service, Team Building
Education
Dalton State College 2010 — 2013
Georgia Highlands College
Baldwin Filters October 2014 - Present
Beachbody Health/Fitness July 2014 - Present
Baldwin Filters October 2013 - October 2014
Baldwin Filters May 2001 - October 2013
Hamilton Telecommunications April 2000 - May 2001
Skills
Customer Service, Problem Solving, Microsoft Office, Customer Relations, Customer Satisfaction, Six Sigma, Process Improvement, Project Management, Sales, Sales Management, Continuous Improvement, Supply Chain Management, Leadership, Pricing, Transportation, Supply Chain, Logistics, Operations Management, Automotive, Inventory Control, Team Building, Forecasting, Negotiation, Purchasing, Lean Manufacturing, Strategic Planning, Account Management, Team Leadership, Business Planning
Education
Central Community College 2013 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General
University of Nebraska at Kearney 1998 — 2000
English Language and Literature, General
Lyons Decatur Northeast 1994 — 1998
Hamilton Telecommunications May 2012 - Present
Maurices February 2012 - May 2012
Central Nebraska Child Advocacy Center January 2012 - April 2012
Paul Davis Restoration of Central Nebraska September 2009 - July 2011
Grand Island Area Chamber of Commerce March 2005 - August 2009
Sioux Center Community Hospital & Health Center July 2004 - December 2004
Five Lakes Centre November 2001 - June 2004
Craft Marketing Connections 2001 - 2001
Skills
Grants Administration, Press Releases, Staff Supervision, Social Media Marketing, Fundraising, Event Planning, Financial Management, Budget Development, Problem Solving, Public Relations, Public Speaking, Visual Merchandising, Customer Relations, Grant Writing, Board Relations, Committees, Office Organization, Managerial Finance, Customer Service, Office Management, Social Media, Event Management, Social Networking, Marketing, Advertising, Online Marketing, PowerPoint, Media Relations, Microsoft Office, Microsoft Word, Nonprofits, Budgets, Management, Team Building, Corporate Communications, Marketing Strategy, Volunteer Management, Microsoft Excel, Retail, Sales, Grants, Trade Shows, Blogging
Education
Southwest Minnesota State University 1992 — 1996
BS, Public Relations
Hamilton Telecommunications July 2015 - Present
Cardiology Associates/Phoebe Physician Group September 2014 - May 2015
Phoebe Physician Group/Phoebe Putney Health System September 2013 - September 2014
Phoebe Putney Health System January 2012 - September 2013
Mars Chocolate North America November 2003 - November 2010
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Leadership, Training, English, Process Improvement, •Experience supporting..., Strong work ethics, Communication skills, Ability to handle many..., Abilility to assist..., Administration, Customer Service, Spreadsheets, Accounts Receivable, Budgets, Outlook
Education
Ultimate Medical Academy 2010 — 2011
Certificate, Medical Billing/Coding, 3.5 GPA
Troy University 2006 — 2008
Masters of Science in Management, Human Resource Management & Leadership & Organization concentrations
LaGrange College 2004 — 2006
Bachelor of Arts, Leadership & Organization
Frontier Communications July 2004 - Present
Hamilton Telecommunications September 2003 - December 2003
BD Medical March 2003 - August 2003
Field Of Dreams June 2000 - March 2003
Skills
Customer Service, Customer Satisfaction, Call Centers, Telecommunications, Troubleshooting, Operations Management, Customer Retention, Inventory Management, Customer Experience, Team Building, Process Improvement, Team Leadership, Account Management, Sales, Management, Leadership, Teamwork, Time Management, Networking, Logistics, Employee Training, Managed Services, Coaching, Project Management, Sales Operations, Telephony, Cross-functional Team..., Broadband
Education
Brown College 2000 — 2001
Radio Broadcasting, Radio and Television Broadcasting Technology/Technician
Bosselman Energy Inc August 2014 - Present
Bosselman Energy Inc March 2012 - August 2014
Diamond Plastics Corporation January 2011 - March 2012
Nanonation February 2010 - December 2010
Morris Printing Group March 2007 - February 2010
Hamilton Telecommunications 2005 - 2007
Sandhills Publishing March 2004 - September 2005
Menards 1998 - 2004
United States Marine Corps October 1993 - October 1997
Skills
C#, .NET, Software Development, ASP.NET, Web Services, JavaScript, SQL, Microsoft SQL Server, WCF, XML, VB.NET, Silverlight, WPF, Windows, Databases, Web Applications, MySQL, Visual Studio, jQuery, Subversion, Scrum, Web Development, Operating Systems, HTML, Programming, Computer Science, Requirements Analysis, PHP, AJAX, User Interface, Integration, Software Engineering, Analysis, CSS, Visual Basic, Access, OOP, Eclipse, Flex, SSRS, HTML 5, Software Project..., APIs, ActionScript, SQL Server, Architecture, Application Development, X++, JDE Enterprise One
Education
Hastings College 2000 — 2003
Bachelor of Arts (B.A.), Computer Science - Information Systems
Central Community College - Grand Island, NE 1998 — 2000
Associate of Arts (A.A.), Information Technology
Verizon Wireless May 2015 - Present
Verizon Wireless August 2010 - Present
Verizon Wireless August 2010 - May 2015
NEW Work at Home September 2008 - August 2010
Hamilton Telecommunications June 2007 - September 2008
Call Tech July 2004 - June 2006
Dr. Adams & Woods, OBGYN April 2004 - June 2004
Skills
Networking, Security, Technical Support, Databases, Management, Troubleshooting, Wireless, Customer Service, Mobile Devices, Telecommunications, Customer Retention, Team Leadership, Customer Satisfaction, Call Centers, Customer Experience, Wireless Networking, Microsoft Office, Computer Hardware, Sales, Microsoft Excel, Account Management
Education
Albany State University 2003 — 2007
Bachelor of Science Degree, Computer Science
Westover Comprehensive High School 1999 — 2003
Aqua-Hot Heating Systems, Inc. 2010 - 2015
Brand X Data Services May 2008 - January 2011
Advanced Energy Industries, Inc. October 2006 - March 2008
City of Fort Collins March 2005 - July 2006
Hamilton Telecommunications November 1998 - October 2004
Skills
Active Directory, Troubleshooting, Servers, Microsoft Exchange, System Administration, Technical Support, Networking, VPN, Software Documentation, Network Administration, Network Security, SharePoint, IT Service Management, Software Installation, WAN, VMware, Virtualization, Project Management, Cloud Computing, Disaster Recovery, Security, Microsoft SQL Server, Hardware, VoIP, Windows, Telecommunications, VMware ESX, Enterprise Architecture, Access, ITIL, Firewalls, Computer Hardware, Antivirus, Cluster, Windows 7, VBScript, Data Center, DHCP, Blackberry Enterprise..., WSUS, SQL, Integration, HP, DNS, DNS Server, Windows 8.1, Windows 10, Server 2012, Office 365
Education
Metropolitan Community College 1995 — 1998
AAS Computer Networking, Computer/Information Technology Administration and Management
State of Tennessee April 2014 - Present
Hamilton Telecommunications April 2013 - October 2013
Arkansas Rehab Services August 1997 - April 2013
Skills
Advocating, promoting..., Leadership Development, Mental Health, Nonprofits, Organizational..., Program Development, Program Evaluation, Psychology, Public Relations, Public Speaking, Recruiting, Social Services, Staff Development, Strategic Planning, Supervisory Skills, Team Building, Training, Vocational..., Volunteer Management, Job Search Strategies, Interviews, Healthcare, Fundraising, Event Planning, Employee Relations, Customer Service, Curriculum Development, Community Outreach, Coaching, Case Managment, Case Management, Career Counseling
Education
Arkansas State University
Bachelor’s Degree, Psychology
University of North Texas
Master’s Degree, Vocational Rehabilitation Counseling/Counselor
Globe University April 2015 - Present
CliftonLarsonAllen June 2014 - Present
Globe University May 2013 - April 2015
Telephone and Data Systems™ (TDS™) June 2013 - June 2014
Promega September 2012 - April 2013
Bargain Crusader, Inc. September 2008 - September 2012
Hamilton Telecommunications September 2004 - March 2005
Skills
Windows Services, Computer Repair, Software Installation, Computer Hardware, Computer Building, Microsoft Office, HTML scripting, Customer Support, Active Directory, SCSM, SCCM, Powershell, Customer Service, Information Security, Server Management, Windows Server, Cisco IOS, Troubleshooting, Management, Help Desk Support, Software Documentation, Access, Network Administration, Windows 7, Networking, Hardware, SharePoint, Windows XP, Virtualization, Technical Support, OS X, Disaster Recovery, Microsoft SQL Server, Technical Writing, Teamwork
Education
Globe University-Madison West 2012 — 2014
Bachelor of Science (B.S.), Information Technology - Network Administration and Security
Globe University 2010 — 2012
Associate of Applied Science Degree, Information Technology
Musco Lighting December 2008 - Present
Principal Financial Group November 2007 - June 2008
Hamilton Telecommunications February 2007 - October 2007
ETREMA Products March 2004 - February 2007
Skills
AutoCAD, Electron Microscopy, Illustrator, Intellectual Property, Materials Science, Optical Microscopy, Patents, Public Speaking, Report Writing, Risk Management, Safety, Sample Preparation, Standardization, Technical Writing, Training, R&D
Education
Iowa State University 2000 — 2004
Bachelor of Science (BS), Material Sciences and Engineering
Self-Employed August 2006 - Present
Kent State University August 2011 - May 2013
University of Nebraska-Lincoln, Office of International Affairs May 2010 - May 2011
Gould International June 2008 - June 2010
Walmart June 2007 - July 2008
Hamilton Telecommunications October 2005 - June 2006
York College September 2002 - May 2004
Skills
German-English, French-English, Spanish-English, Translation, Interpreting, Localization, Editing, Proofreading, Intercultural Training, Language Teaching, Tutoring, Project Management, Event Planning, Medical and Community..., Religious and..., Scientific, Medical,..., German-English..., French-English..., Spanish-English..., German-English..., French-English..., Spanish-English..., XML, XHTML, HTML, CAT tools, SDL Trados, Passolo, MultiTerm, Terminology, Microsoft Office, Copy Editing, Research, Resume, Newsletters, Brochures, Blogging, Press Releases, Business Communications, Personal Branding, SEO copywriting, Email Marketing, Social Media Marketing, Web Design, W3C Accessibility, Web Content Creation, Webinars, Client Relationship..., Photoshop, Accessibility Software
Education
Kent State University 2011 — 2013
Master of Arts (MA), Translation
University of Nebraska-Lincoln 2007 — 2011
French, German, Spanish, Russian
Southeast Community College 2006 — 2008
Continuing Education, Interpreter Training Program, Grade Point Average: 4.0/4.0
York College 1999 — 2004
Bachelors of Arts, English, Biblical Studies-Biblical Languages, Grade Point average: 3.82/4.0; Magna Cum Laude
York High School of York, Nebraska 1995 — 1999
High School Diploma, General
Fossil, Mall December 2009 - Present
Forrester Construction Services, Inc June 2009 - Present
Foxy's Fitness for Women February 2007 - June 2009
Southeastern LA University August 2006 - February 2007
Southeastern LA University January 2003 - August 2006
Hamilton Telecommunications May 2006 - July 2006
Express Men / Limited May 2004 - August 2004
Hollister Clothing Company May 2003 - August 2003
Education
St. Amant High School 1998 — 2002
High School Diploma
Southeastern Louisiana University
B.A, General Studies; Elementary Education
Safe Data Storage NET, LLC January 2014 - Present
Jennie M. Melham Memorial Medical Center December 2003 - March 2015
Hamilton Telecommunications July 2000 - November 2003
TCI March 1990 - December 1998
Skills
VMware, Microsoft Exchange, System Administration, Network Administration, LAN-WAN, SAN, IT Management, Server Administration, Microsoft Server..., Active Directory, Firewalls, HP Storage, Operating Systems, Sonicwall, PBX, Microsoft Exchange 2010, Unified Messaging, Healthcare Information..., Toshiba Hybrid PBX, fibre channel, Windows Server, Customer Service, Disaster Recovery, Windows, Networking, Software Documentation, Team Building, Troubleshooting
Education
University of Nebraska at Kearney
Bachelor of Science (B.S.), Natural Sciences
Central Community College
IT, Computer Systems Networking and Telecommunications
iTickets August 2010 - Present
DirectBuy June 2008 - January 2009
Hamilton Telecommunications June 2007 - January 2008
Highlights for Children, Inc. January 2007 - March 2007
Highlights for Children, Inc. June 2004 - December 2006
Highlights for Children, Inc. April 2003 - June 2004
Highlights for Children, Inc. February 1999 - April 2003
SITEL Corporation August 1997 - September 1998
SITEL Corporation December 1996 - August 1997
Education
Ashland University
MBA in Executive Management, Business
University of Nebraska-Lincoln
Bachelor of Journalism, Broadcast Journalism, Psychology, History
West Corp May 2015 - Present
Sogeti April 2011 - May 2015
eBay August 2009 - April 2011
Microsoft 2001 - 2009
Madonna Hospital 1998 - 2001
Hamilton Telecommunications 1996 - 1998
Skills
SharePoint, SDLC, Software Project..., Business Intelligence, Agile Methodologies, Solution Architecture, Web Services, .NET, IIS, Agile Project Management, CRM, Business Analysis, Project Management, Databases, Windows Server, Integration, Microsoft SQL Server, Change Management, Scrum, Product Management, Vendor Management, ITIL, IT Strategy, IT Management
Education
Doane College 1993 — 1998
Bachelor's degree, Computer Science
Alorica February 2005 - Present
Hamilton Telecommunications 2000 - 2005
Skills
ASP.NET, SDLC, SQL, Web Design, VB.NET, C#, Customer Service, Operations Management, .NET, Business Analysis, Microsoft SQL Server, Web Services, XML, SharePoint
Education
The University of South Dakota 1996 — 2000
Servi-Tech, Inc. April 2015 - Present
Hamilton County Information Technology Corporation Board May 2011 - Present
Xpanxion April 2013 - April 2015
Hamilton Telecommunications June 2007 - April 2013
Boeing July 2000 - June 2007
Lodgisitx/Sulcus/Eltrax 1989 - 2000
Andover Police Department 1992 - 1996
Skills
Software Development, Software Engineering, Unix, JavaScript, Requirements Analysis, Test Automation, .NET, Testing, SQL, Windows, Troubleshooting, PHP, Visual Studio, Java, Project Management, Operating Systems, XML, Microsoft SQL Server, Software Documentation, HTML, Databases, Programming, Web Development, ClearCase, Embedded Systems, CSS, Eclipse, Process Improvement, Ruby, Technical Documentation, Embedded Software, Integration, User Interface Design, Joomla, Application Development, Joomla!, Artisteer, CMM, Agile Project Management, SEI CMM, User Documentation, Photography, Portrait Photography, phpBB, RubyMine, Cucumber, Git, Github, YouTrack
Education
Kansas State University 1984 — 1987
Assosicates, Data Processing
Friends University
CR Manufacturing July 2013 - Present
Hamilton Contact Center Services June 2011 - June 2013
Hamilton Telecommunications 2012 - 2013
Hamilton Contact Center Services November 1989 - June 2011
Hamilton Telecommunications 1989 - June 2011
Skills
Human Resources, Call Centers, Customer Service, Team Building, Customer Satisfaction, Office Management, Payroll, Purchasing, Account Management, Customer Retention, Process Improvement
Education
Southeast Community College
Governor's Office of Homeland Security and Emergency Preparedness October 2006 - Present
H&R Block December 2005 - April 2007
Louisiana Department of Labor December 2005 - September 2006
Hamilton Telecommunications July 2005 - September 2005
Baton Rouge Clinic, AMC September 2003 - September 2004
Louisiana Department of Labor September 1999 - August 2003
Education
Southern University and Agricultural and Mechanical College at Baton Rouge 2000 — 2005
Bachelor of Science, Accounting
LovelySkin.com January 2013 - Present
AccuQuilt May 2011 - December 2012
AccuQuilt January 2009 - May 2011
Hamilton Telecommunications March 2005 - November 2008
Hamilton Telecommunications November 2003 - February 2005
Hamilton Telecommunications May 2000 - November 2003
APAC Customer Services October 1999 - February 2000
Education
University of Nebraska at Kearney 1998 — 2003
BA, Marketing
Archives Service Center January 2013 - Present
Rivers of Steel National Heritage Area September 2012 - December 2012
Hamilton Telecommunications October 2009 - August 2011
Affiliated Computer Services July 2009 - October 2009
Skills
Archives, Museum Collections, PastPerfect, Customer Service, Microsoft Office, Microsoft Word, Microsoft Excel, Troubleshooting, Call Centers, Customer Satisfaction, Outlook, Technical Support, Software Documentation, Access, Windows, Archivists' Toolkit
Education
Duquesne University 2011 — 2013
Master of Arts (M.A.), Public/Applied History
Frostburg State University 2005 — 2007
B.S., History
Hamilton Telecommunications August 2011 - Present
Skills
Direct Sales, Telecommunications, Call Centers, Account Management, Customer Service, Sales, Team Building, Project Management, Management, Training, Leadership, VoIP, Computer Hardware, Process Improvement, Salesforce.com, Microsoft Excel, IT Management, NECA Tariff, WAN Implentation, Networking, Managed Services
Education
Wayne State College 2008 — 2010
MBA, Business Administration
Chadron State College 2000 — 2004
B.S., Education
Santander Consumer USA Inc. September 2014 - Present
Internal Revenue Service December 2011 - January 2015
Hamilton Telecommunications June 2007 - September 2011
Hammond Developmental Center October 2006 - March 2007
Convergys November 2002 - September 2006
Skills
Data Entry, Customer Service, Account Management, Supervisory Skills, Community Outreach, Call Monitoring, Call Centers, Team Building, Team Leadership, Teamwork, Government, Federal Government
Education
University of Phoenix 2004 — 2006
Master's degree, Management/Human Resources Management
Our Lady of the Lake College 2001 — 2003
Bachelor of Arts (B.A.), Liberal Arts and Sciences, General Studies and Humanities
Southeastern Louisiana University 1996 — 2001
Hamilton Telecommunications April 2008 - Present
Aurora Mall Photo January 2003 - April 2008
Skills
Graphic Design, Photoshop, Graphics, Marketing, Customer Service, Illustrator, InDesign, Adobe Acrobat, Marketing Communications, Outlook, Microsoft Word, PowerPoint, Photography, Copywriting, Marketing Strategy, Troubleshooting, Digital Photography, Logo Design, Advertising, Microsoft Technologies, Requirements Analysis, Project Management, Windows, Online Advertising, Software Development, Small Business, Event Management, In-house Design, Pre-press Experience, Direct Mail Pieces, Trade Show Signage, Graphic Designers, Joomla, Artisteer, Commercial Product..., Store Displays, Microsoft Excel, Social Media, Event Planning
Education
University of Nebraska at Kearney 1980 — 1984
Bachelors, Business
Tapestry Solutions, Inc. October 2014 - Present
Hamilton Telecommunications October 2012 - October 2014
The Boeing Company April 1998 - October 2012
Skills
Software Engineering, Software Development, Java, XML, ClearCase, SQL, Visual Studio, Aerospace, Object Oriented Design, Microsoft SQL Server, Software Design, Programming, Unix, Linux, Avionics, C#, Visual Basic, Subversion, HTML, TCP/IP, Databases, UML, Windows, PHP, Debugging, Eclipse, C, C, Requirements Analysis, Embedded Software, Embedded Systems, Integration, MIL-STD-1553, Systems Engineering, Telelogic DOORS, Testing
Education
Friends University
Bachelor's degree, Computer Information Systems
University of Phoenix
Master's degree, Management Information Systems
IBM 2014 - 2014
Hamilton Telecommunications April 2007 - June 2013
Zegato Solutions, Inc December 2004 - August 2006
Verizon April 2004 - October 2004
Spherix January 2004 - April 2004
Northrop Grumman Corporation February 2001 - December 2003
ACS September 1999 - February 2001
Skills
Troubleshooting, Windows, Telecommunications, Customer Service, Software Documentation, Computer Hardware, Microsoft Office, Team Building, Training, Call Centers, Team Leadership, Security, System Administration, Networking, Customer Satisfaction, Oracle Applications, Help Desk Support, Help Desk Implementation, Helping Clients Succeed, Online Help, IBM Tivoli, Administrative..., Office Administration, Management, Telephony
Education
Allegany College of Maryland 1983 — 1985
Fort Hill High School 1976 — 1980
Hamilton Telecommunications September 2010 - Present
Bank of the West 2004 - 2010
Skills
Customer Service, Marketing Strategy, Project Management, Marketing Communications, Event Planning, Event Management, Advertising, Public Relations, Strategic Public..., Social Media Marketing, Business Strategy, Retail, Microsoft Word, New Business Development, Microsoft Excel, Sales, Marketing, Team Building, B2B, Account Management, Training, Recruiting, Leadership, Social Media, Management
Education
University of Nebraska-Lincoln 1997 — 2001
Bachelors of Science, Criminal Justice, Psychology
Mary Bird Perkins Cancer Center June 2013 - Present
Sparkhound June 2012 - June 2013
TEKsystems May 2011 - June 2012
All’Aperto Upholstery and Design January 2011 - May 2011
LSU Information Technology Services February 2009 - December 2010
LSU Law School September 2006 - February 2009
Hamilton Telecommunications June 2006 - September 2006
Pantalone Enterprises May 2005 - August 2005
Skills
Technical Support, Active Directory, Windows 7, Windows Server, Troubleshooting, Hardware, Information Technology, Microsoft Office, Networking, Testing, Printers, Laptops, Lotus Notes, Management, Account Management, HP, Microsoft Exchange, System Center, VoIP, Blackberry, Computer Hardware
Education
Louisiana State University 2006 — 2010
Bachelor of Arts, English
Dutchtown High School 2002 — 2006
High School Diploma
LifeServe Blood Center August 2015 - Present
Hamilton Telecommunications August 2014 - Present
Hamilton Telecommunications December 2013 - August 2014
Hamilton Telecommunications February 2008 - December 2013
American Red Cross January 1996 - January 2008
American Society of Electroneurodiagnostic Technologists January 1994 - January 1996
Carroll Today Newspaper January 1993 - January 1994
Skills
Public Speaking, Customer Service, Fundraising, Microsoft Office, Event Planning, Training, Outlook, Microsoft Excel, Public Relations, Research, Event Management, PowerPoint, Community Outreach, Management, Leadership, Marketing
Education
Iowa State University 1990 — 1993
Bachelor of Arts, Journalism; Public Relations
Nebraska Department of Labor April 2013 - Present
State of Nebraska June 2003 - April 2013
State of Nebraska August 2001 - June 2003
Hamilton Telecommunications December 2000 - August 2001
Horizon Designs Inc October 1999 - December 2000
Skills
Customer Service, Policy, Employee Relations, Human Resources, Interviews, Performance Management, Benefits Administration, Employee Benefits, HRIS, Onboarding, Employment Law
Education
Peru State College 2004 — 2007
Bachelor Of Science, Business Administration Emphasis Management
University of Nebraska at Kearney 1996 — 2000
Hamilton Telecommunications June 2007 - Present
Skills
Telecommunications, Troubleshooting, VoIP, Software Installation, TCP/IP, Computer Hardware, Networking, Hardware
Education
Bethel College-North Newton 1989 — 1993
Hamilton Telecommunications June 2010 - June 2011
Skills
Typing, Microsoft Excel, Microsoft Office, Machine Transcription, Medical Terminology
Education
Albany Technical College 2012 — 2013
Associates Diploma, Business Office
Hamilton Telecommunications November 2010 - Present
Education
Albany State University 2010 — 2012
Bachelor of Arts (B.A.), Mass Communication/Media Studies
Fort Valley State University 2007 — 2009
Mass Communication/Media Studies
Self-employed June 2002 - Present
Jensen Publishing August 2010 - April 2013
Merrick Co. Child Developement Center March 2004 - October 2005
Hamilton Telecommunications July 2002 - August 2003
Family Thrift (50cent store) April 2002 - June 2002
United Methodist Church Gordan and Clinton November 2000 - June 2002
Hacienda Restaurant April 2000 - April 2000
Matula's Jack and Jill Grocery June 1998 - November 1999
HFS Worldwide Reservations June 1997 - June 1998
Carla's Daycare April 1997 - August 1997
Skills
Editing, Social Media, Public Relations, Blogging, Journalism, Advertising, Marketing, Customer Service, Public Speaking, Research, Copy Editing
Education
Chadron State College 1998 — 2002
Keya Paha Co. Highschool 1992 — 1994
Grand Island Public Schools August 2012 - Present
Hamilton Telecommunications October 2011 - March 2012
NAF Multicultural Human Development November 2010 - July 2011
Skills
Bilingual-English/Spanis..., Multi Tasking, Always Willing to Learn, Helping Clients, Helping Others Succeed, Interpreting, Translation
Education
University of Nebraska at Kearney 2004 — 2009
Spanish Translation and Interpretation
University of Nebraska at Kearney
Hamilton Telecommunications June 2007 - Present
Skills
Software Development, Java, PHP, MySQL, Flash, Openfire, Telecommunications, Linux, SQL, Windows, Unix, JavaScript, Perl, RESTful WebServices, SOAP, C#, .NET, VB6, Node.js
Education
University of Nebraska-Lincoln 2002 — 2007
BS, Computer Engineering
Quality Contact Solutions January 2012 - Present
Hamilton Telecommunications October 2005 - May 2011
IBM 1994 - 1996
Cabela's 1991 - 1993
Skills
Telecommunications..., Technical Support, Customer Support, Call Centers, Troubleshooting, Telecommunications, Customer Service, Customer Satisfaction, Microsoft Office, Management
Education
University of Nebraska at Kearney 1988 — 1991
Music, English