Experience
Harvard Pilgrim Health Care  1995 - 1996
Harvard Pilgrim Health Care  1991 - 1995
Harvard Pilgrim Health Care  1989 - 1991
Harvard Community Health Plan   1986 - 1987
Harvard Community Health Plan   1984 - 1986
Harvard Community Health Plan   1983 - 1984
Urban Systems Research and Engineering   1982 - 1983

Skills
Healthcare, Management, Analysis, Project Planning, Project Management, Research, Operations Management, Teamwork, Health Information..., Clinical Analytics, Clinical Quality, Supervision, Health Information..., Evidence-based Medicine, Written Communication, Best Practices, Microsoft Applications

Education
Harvard University School of Public Health
Master of Science (M.S.), Healthy Policy and Management

The Evergreen State College
Bachelor of Arts (B.A.), Social Sciences

Bellevue College Continuing Education   2014 — 2015
Advanced classes in Microsoft Access, Excel, Sharepoint

Bastyr University   2013 — 2013
Course: Impact of meditation methods on health status

Experience
Clinical Healthcare Analytics   January 2015 - Present
S&P Consultants, Inc   September 1996 - Present
Harvard Community Health Plan   June 1988 - 1996

Skills
HL7, Project Management, EHR, Cerner, Healthcare Information..., Integration, Salesforce.com, EMR, Health Information..., Informatics, Process Improvement, Healthcare Consulting, Strategic Planning, Change Management

Education
Northeastern University - Graduate School of Business Administration   2008 — 2014
MBA

Stonehill College

Experience
----  October 2011 - Present
Duke University Health System  April 2008 - May 2015
DUHS  January 2008 - May 2015
DUHS  January 2001 - January 2008
University of North Carolina  January 1990 - January 2001
HCHP   January 1987 - January 1989
Harvard Community Health Plan   January 1985 - January 1989
HCHP   January 1986 - January 1987
HCHP   January 1985 - January 1986
Parrelli Optical   January 1982 - January 1985

Skills
Project Management, Healthcare Management, Leadership, Process Improvement, Program Management, Management, Procurement, Healthcare, Training, Data Analysis, Management Consulting, Access, Policy, Software Documentation, Change Management, Business Analysis, Quality Assurance, Disaster Recovery, Hospitals, EMR, Budgets, Healthcare Information..., Strategic Planning

Education
UMass Boston
MBA

Experience
HealthEdge  March 2015 - Present
Boy Scouts of America  July 2014 - December 2014
Dell  June 2008 - March 2014
Harvard Pilgrim Health Care  April 2002 - June 2008
Harvard Pilgrim Health Care  April 1996 - April 2002
Harvard Community Health Plan   April 1989 - April 1996

Skills
Organizational..., Event Planning, Teambuilding,..., IT Project..., Business Process Design, Vendor Management, Communication, Coordination, Microsoft Office, Project Management, Microsoft Word, Microsoft Excel, Operations Management, Customer Service, PowerPoint, Business Analysis, Team Building, Process Improvement, Leadership, Healthcare, Training, Management

Education
Connecticut College   1981 — 1985
Bachelor of Arts (B.A.), Economics, Honor roll

Experience
Midwest Maternal-Fetal Medicine   2011 - Present
Signature Health Services  2006 - 2011
Midsouth Maternal & Fetal Medicine   2004 - 2006
Northside Women Specialist   1996 - 2004
Northside & Gwinnett   1996 - 2004
Harvard Community Health Plan   1991 - 1994

Skills
Maternal Fetal Medicine, High Risk Pregnancy, Childbirth, Obstetrics, Gynecology, Medical Directors, Ultrasound, Medicine, Fetal Monitoring, Board Certified, Diagnostic Ultrasound, Hospitals, Medical Ultrasound, Medical Education, Graduate Medical..., Healthcare, OB/GYN, Pregnancy, Patient Safety, Clinical Research, EMR, Healthcare Management, Physicians

Education
Emory University School of Medicine   1994 — 1996
Maternal-Fetal Medicine Fellowship

Baylor College of Medicine   1987 — 1991
Obstetrics and Gynecology Residency Program

Baylor College of Medicine   1983 — 1987
Doctor of Medicine (M.D.)

Washington University in St. Louis   1973 — 1982
Bachelor of Science (B.S.), Biology, Minors in Economics & History

Experience
Northeastern University  2014 - Present
Massachusetts General Hospital  2012 - Present
Simmons College  1988 - 2013
Massachusetts General Hospital  2011 - 2012
Boston Medical Center (BMC)   1999 - 2010
Medical Housecalls   2007 - 2008
South Shore Elder Care   1997 - 1999
Harvard Community Health Plan   1983 - 1997

Skills
Graduate nursing..., Primay care, Consultant healthcare, Community care for..., Emergency/urgent care, Microsoft Office, Clinical Research, Research, CPR Certified, Customer Service, Patient Safety, Microsoft Excel, Patient Education, Pediatrics, Healthcare, Urgent Care, Hospitals, BLS, EMR, Medicine, Critical Care, Public Health, Acute Care, Nursing Education, Nursing

Education
Boston University
Master of Business Administration (MBA), Healthcare specialization

Northeastern University
Doctor of Philosophy (PhD), Law and Policy

St. Anselm College
BSN, Registered Nursing/Registered Nurse

University of North Carolina at Chapel Hill
Masters of Science in Nursing, Family Nurse Practitioner

Experience
Varian Medical Systems  March 2011 - Present
WaveMark Inc   January 2010 - December 2010
IMPAC Medical Systems Inc  January 2007 - December 2009
3M Health Information Systems  February 2002 - July 2007
Per-Se Technologies  January 1998 - January 2002
MEDITECH  January 1996 - January 1998
Fallon Clinic  January 1994 - January 1996
Harvard Community Health Plan   January 1993 - December 1993

Skills
Software, Green Belt, Oncology, Oncology Clinical..., Cancer Treatment, Revenue Cycle, Healthcare Information..., Management, Healthcare, Orthopedic, Medical Devices, EHR, Informatics, Capital Equipment, Cardiology, Clinical Research, Hospitals, Operating Room, Orthopedics, Radiology, Sales Operations, Sales, EMR, Sales Management, Cross-functional Team..., Strategic Planning

Education
University of Massachusetts Lowell   1989 — 1993
BS, Physiology

Training
Physiology

Experience
The Optical House   January 1994 - Present
Peter J. Violette O.D.,P.C.   February 1989 - Present
Harvard Community Health Plan   September 1987 - February 1989
Kenneth Nuzzo O.D.   August 1986 - September 1987

Skills
Contact Lenses, Eyewear, Sunglasses, Refractive Surgery, Glaucoma, Low Vision, Clinical Research, Healthcare

Education
New England College of Optometry   1982 — 1986
OD

Hofstra University   1978 — 1982
Bachelor of Arts (BA), Biology, General

Experience
Bodymind Resourcing   1995 - Present
The BirchTree Center for Healthcare Transformation  March 2013 - Present
F.Holland Day Center for Healing and Creativity   2003 - 2011
The Berkshire Alliance for Body-Centered Therapies   1988 - 1999
Harvard Community Health Plan   1984 - 1988

Skills
Wellness, Stress Management, Treatment, Health, Healthcare, Healing, Holistic Health, Wellbeing, Meditation, Stress, Alternative Medicine, Energy Healing, Wellness Coaching, Headaches, Natural Health, Stress Reduction, Bodywork, Back Pain, Chronic Illness, Chronic Pain, Neck Pain, Weight, Pain Management, Energy Work, Self-esteem, Treatments, Nursing, Mind Body Medicine, Body-Centered Counseling, Chronic Fatigue, Fibromyalgia, Depression, Anxiety, Cancer, Pain, Relaxation, Mind-Body Medicine, Lifestyle, Psychotherapy

Education
Pace University School of Nursing   1982 — 1984
MS in Nursing, RN and FNP Certification Curriculum

University of California, Davis   1979 — 1983
BS, Nutrition Science

Experience
ECG Management Consultants  June 1991 - Present
Tufts-New England Medical Center  December 1988 - June 1991
Harvard Community Health Plan   May 1987 - January 1988
Massachusetts Institute of Technology Health Plan   March 1983 - August 1986

Education
Boston University Graduate School of Management   1986 — 1988
MBA, Healthcare Management Program

Harvard University   1984 — 1986
Certificate of Special Studies, Administration and Management

Clark University   1978 — 1982
Bachelor of Arts, Majors in Philosophy and Psychology

Experience
Health Metrics Partners   1996 - Present
Paidos Healthcare   1992 - 1995
Harvard Community Health Plan   1987 - 1992
Boston University Health Policy Institute   1986 - 1987
Tufts Medical Center  1984 - 1986

Education
Wharton School, University of Pennsylvania
MBA, Finance

Trinity College-Hartford
BA, Economics and Political Science

Experience
Molina Healthcare, Washington   March 2014 - Present
PeaceHealth  2006 - 2014
HealthVentures   2006 - 2014
Group Health Cooperative  2001 - 2005
Harvard Pilgrim Health Care  1999 - 2001
Harvard Pilgrim Health Care of New England  1997 - 2001
Harvard Community Health Plan   1992 - 1997
Harvard Community Health Plan   1988 - 1992
Harvard Community Health Plan   1985 - 1988
United Cerebral Palsy  1978 - 1981

Skills
Healthcare, Strategic Planning, Leadership Development, Hospitals, Leadership, Strategy, Team Building, Management Consulting, Process Improvement, Policy, Public Speaking, Non-profits, Fundraising, Program Management, Nonprofits, Healthcare Management, Program Development, Budgets, Marketing Strategy, Change Management, Contract Negotiation, Healthcare Industry, Project Management, Budget, Marketing, Public Relations

Education
Harvard School of Public Health
MS, Health Policy and Management

Stanford University
BA, Economics

Experience
BOCA DENTAL GROUP   January 2008 - Present
Performance coach   January 1993 - Present
TALBOTS, VARIOUS   January 2001 - January 2008
WILLIAM B   January 1988 - January 1993
MARK D   January 1987 - January 1988
HARVARD COMMUNITY HEALTH PLAN   January 1986 - January 1987
DOCTORS LEVIN ROSENKRANZ AND   January 1978 - January 1986

Education
University of Massachusetts, Amherst   1973 — 1977

BRYMAN SCHOOL

UNIVERSITY OF MASSACHUSETTS
B.S; School of Fine Arts, Health Science; Communication Disorders, Speech Pathology and Audiology

Experience
Harvard Vanguard Medical Associates  October 2001 - Present
Harvard Pilgrim Health Care  August 1998 - October 2001
Harvard Community Health Plan   November 1996 - August 1998
Harvard Community Health plan   May 1989 - November 1996

Skills
Cadence, Epic Systems, Software Documentation, HL7, Informatics, Ambulatory, Healthcare Information..., EMR, Prelude, Clinical Research, EHR, Healthcare Management, HIPAA

Education
Fitchburg State University   1985 — 1990
BS, Marketing

Experience
Business Strategic Planning and Organizational Change Management   September 2012 - Present
Lahey Clinic  August 2010 - January 2012
Healthcare Strategic Business Planning and Development   May 2009 - August 2010
Partners HealthCare  January 2004 - November 2009
Massachusetts General Hospital  October 1992 - January 2004
Massachusetts General Hospital  October 1991 - September 1992
Institute for Quality Improvement, Boston   April 1988 - November 1991
Blue Cross/Blue Shield of Massachusetts   April 1991 - October 1991
Harvard Community Health Plan   June 1987 - March 1991
Prucare of Massachusetts   July 1986 - June 1987

Skills
Leading..., Strategic Leadership, Change Management, Visionary Thinking, Start-up Consulting, Ground Up Development, New Business Development, Social Responsibility, Strategic Financial..., Market Penetration, Branding & Identity, Cross-functional Team..., Benchmarking, Performance Metrics, Process Improvement, Quality of Patient..., Patient Outcomes, Quality Improvement, Access to Care, Community Outreach, Accountable Care, Operations Management, Healthcare Reimbursement, Revenue Enhancement, Financial Oversight, Integrated Project..., Organizational..., Professional Recruitment, Bundled Payments, Unit Costing, Analysis of Episode of..., ROI Strategies, Contract Negotiation, Financial Modeling, Systems Engineering, Supply Chain Management, Research Administration, Clinical Research, Strategic Planning, Healthcare, Hospitals, Healthcare Information..., EMR, HIPAA, Informatics, Medicine, Healthcare Management, Health Policy, Policy, Program Management

Education
Yale University School of Medicine   1984 — 1986
M.P.H., Hospital Administration and Business

Oberlin College   1980 — 1984
B.A., Double Major: Mathematics and Sociology

Experience
Remington College  June 2013 - Present
Advantage Dental Consulting   January 2007 - Present
Dental/Healthcare Industry   July 1974 - December 2011
Kepro Acquisitions, Inc   August 2009 - August 2011
American Dentl Partners (ADPI)   August 2002 - December 2006
1st Advantage Dental Management, LLC   January 2000 - December 2004
Kaiser Permanente/Community Health Plan   September 1985 - December 1999
Harvard Community Health Plan   August 1984 - June 1985

Skills
Leadership Experience, Staff Mentoring, Staff Management, Quality Assurance, Business Strategy, Clinical Dentistry, Leadership, Dentistry, Employee Benefits, Clinical Research, Strategic Planning, Start-ups, Process Improvement, Management, Team Building, Healthcare, Budgets, Mergers & Acquisitions, Executive Management, Insurance, Medicaid, Healthcare Industry

Education
SUNY at Buffalo School of Dentistry   1965 — 1969
DDS, Dental

Albany College of Pharmacy of Union University   1961 — 1965

Experience
Network Health  October 2010 - Present
Harvard Vanguard Medical Associates  October 2002 - April 2010
Harvard Pilgrim Health Care  January 1999 - September 2002
Oxford Health Plans  October 1997 - November 1998
Harvard Community Health Plan   September 1992 - September 1997

Skills
Process Improvement, Strategic Planning, Project Management, Healthcare, Budgets, Organizational..., Policy, Contract Management, HIPAA, Employee Relations, Team Building, Staff Development, Healthcare Management, Healthcare Information..., Managed Care

Education
Acadia University   1981 — 1985
BA, Sociology and Business

Experience
Massachusetts Municipal Association  December 2010 - Present
AllOne Health, Inc   October 2007 - December 2010
QuitPower   October 2007 - December 2010
Independent Consultant  January 2006 - October 2007
Blue Cross Blue Shield of Massachusetts  May 1995 - November 2004
Harvard Community Health Plan   November 1991 - May 1995

Skills
Health Promotion, Health Education, Program Management, Healthcare, Wellness, Prevention, Employee Wellness, Process Improvement, Training, Organizational..., Public Health, Management, Lifestyle, Health Communication, Nutrition Education, Public Speaking, Leadership

Education
Boston University   1989 — 1992
M.P.H., Public Health

Maynard High School   1974 — 1977

Experience
Cambridge Health Alliance  May 2014 - Present
Cambridge Health Alliance  June 2010 - June 2014
Privately Held Company (non-disclosure clause)   2009 - June 2010
Tufts University School of Dental Medicine  2007 - 2009
Commonwealth Connector   2006 - 2007
Boston Medical Center  August 2003 - December 2006
Harvard Vanguard Medical Associates  1994 - 2003
Harvard Community Health Plan   1991 - 1994

Skills
Financial Analysis, Staff Development, Practice Management, Hospitals, Administration, Patient Centered..., Residency Coordination, System Administration, Policy, Cross-functional Team..., Coordination, Medical Home, Program Management, Training, Non-profits, Healthcare, Leadership, Management, Managed Care, Program Development, Budgets, Project Management, EHR, Healthcare Management, Healthcare Information..., Nonprofits

Education
University of Rhode Island - College of Business Administration   1981 — 1983
MBA, Operations Research and Management Science

University of Rhode Island - College of Pharmacy and Allied Health   1976 — 1981
BS, Pharmacy, Cum Laude

Experience
Houston Methodist  September 2013 - Present
Quest Diagnostics  2012 - 2013
Texas Children's Hospital  2011 - 2012
Brigham and Women's Hospital  2006 - 2011
Brigham and Women's Hospital  1996 - 2006
Brigham and Women's Hospital  1980 - 1996
Harvard Community Health Plan   1978 - 1980
Dana Farber Cancer Institute  1975 - 1978

Skills
Biochemistry, Laboratory, Laboratory Medicine, Chemistry, Quality Control

Education
Northeastern University   1987 — 1992
Bachelor of Science (B.S.), Toxicology

Experience
Hudson Public Schools  September 2015 - Present
Sudbury Public Schools  February 2015 - Present
Nonotuck Resource Associates, Inc.   August 2013 - Present
Hudson Public Schools  July 2015 - August 2015
Beth Israel Deaconess Medical Center  March 2009 - February 2015
HMEA, Inc.   July 2007 - November 2008
Beth Israel Deaconess Hospital  January 1992 - January 1995
Blue Cross/Blue Shield of MA   January 1989 - January 1991
Harvard Community Health Plan   January 1987 - January 1988
Blue Cross/Blue Shield of MA   January 1984 - January 1987

Skills
Budgets, Variance Analysis, Account Reconciliation, Finance, Financial Modeling, PeopleSoft, Special Education, Budget Forecasts, Budget Monitoring, Department Budgeting, Financial Variance..., Budget Reconciliation, Purchasing requsitions, Child Advocacy, Care Planning, Behavioral Intervention, Applied Behavior..., First Aid CPR AED

Education
Bentley College
Certificate in Accountancy (Bachelor of Science)

University of Miami - School of Business   1978 — 1980
MBA, Finan ce

University of Miami
M.B.A, Finance

Penn State University, University   1972 — 1975
B.A, Liberal Arts

Experience
BodyLogic NMT, Inc.   September 1990 - Present
Woodford's Educational Center   1983 - 1990
Harvard Community Health Plan   1970 - 1972

Skills
Neuromuscular Therapy, Pain Management, Injury Rehabilitation, Trigger Point Therapy, Back Pain, TMJ, Myofascial Release, TMJ dysfunction, Rehabilitation..., Therapeutic Massage, Stress, Public Speaking, Bodywork, Injury

Education
Massage Seminars   1988 — 1991
Certificate, St. John Neuromuscular Massage Therapy

Boston University   1966 — 1970
BSN, Nursing

Nursing School Pittsfield MA   1962 — 1966
Nursing Diploma, Nursing

Experience
San Joaquin Community Hospital - Adventist Health   July 2013 - Present
Pfizer  September 1996 - May 2013
Texas Tech University Health Sciences Center  May 1996 - September 1996
Northwest Texas Health Svc  June 1985 - April 1996
University Medical Center  July 1983 - June 1985
The Ohio State University Wexner Medical Center  July 1981 - June 1983
The Massachusetts Eye and Ear Infirmary  April 1980 - June 1981
Harvard Community Health Plan   January 1980 - May 1980
Massachusetts College of Pharmacy and Health Sciences  September 1978 - May 1980

Education
University of Florida   2008 — 2011
Doctor of Pharmacy (PharmD), Clinical, Hospital, and Managed Care Pharmacy, 3.3

The Ohio State University   1981 — 1983
Master of Science (MSc), Clinical Hospital Pharmacy, 3.4

Massachusetts College of Pharmacy and Health Sciences   1977 — 1980
Bachelor of Science (BS), Pharmacy, 3.5

Broome Community College   1976 — 1977
Associate of Science (AS), Pre-Pharmacy Studies, 3.6

State University of New York College of Agriculture and Technology at Morrisville   1974 — 1976
Associate of Arts (AA), Journalism Technology, 3.5

Experience
Fidelity Investments  April 2015 - Present
Young Audiences of Massachusetts  2008 - 2009
BankBoston  1994 - 1998
BankBoston  1990 - 1994
BankBoston  1989 - 1991
Harvard Community Health Plan   1981 - 1986

Skills
Strategy and Execution, Project Management, Board Governance, Grants, Fundraising, Organizational..., Public Speaking, Performance Improvement, Strategic Planning, Training, Strategy, Nonprofits, Leadership, Recruiting, Team Development, Stakeholder and..., Operations Performance..., Management, Strategic Partnerships, Community Outreach, Volunteer Management, Marketing

Education
Simmons College - Simmons School of Management
Master of Business Administration, MBA

SUNY at Buffalo
Bachelor of Arts (BA), American Studies

reacHIRE
Professional skills re-certification

Experience
Brigham and Women's Hospital  December 2014 - Present
Brigham and Women's Hospital  May 2010 - Present
Brigham and Women's Hospital  December 2000 - May 2010
Harvard Vanguard Medical Associates  January 1995 - 2000
Harvard Community Health Plan   1983 - 1987

Skills
Nursing, Healthcare, Healthcare Management, Strategic Planning, Clinical, Program Development, Patient Safety and..., Establishing Patient..., Patient Engagement..., Patient Centered..., Hospitals, Public Health, Healthcare Consulting, Clinical Research, Ambulatory, Quality Improvement, Medicine, Leadership, Healthcare Information..., Inpatient, Patient Safety, BLS, EHR, Revenue Cycle, Informatics, Public Speaking, Nonprofits, EMR, Critical Care, Physicians, Physician Relations

Education
Simmons College   2009 — 2012
Doctorate of Nursing Practice, Executive Management

Simmons College   1990 — 1995
MHA, Health Care Administration

St. Joseph's College (ME)
Psychology/BS

Experience
University of New Hampshire  2006 - December 2014
Cambridge Hill Partners   2001 - 2014
Harvard School of Public Health  1988 - 1999
Harvard Community Health Plan   1986 - 1988
Harvard Community Health Plan   1982 - 1986
Harvard Community Health Plan   1981 - 1982
Health Insurance Plan of Greater New York  1978 - 1981
Harvard Community Health Plan   1973 - 1978
Beth Israel Deaconess Medical Center  1971 - 1973

Skills
Nonprofits, Non-profits, Higher Education, Strategic Planning, Public Speaking, Healthcare, Strategy, Policy, Program Management, Leadership, Change Management, Research, Process Improvement, Management, Health Policy, Managed Care

Education
Boston College - Wallace E. Carroll Graduate School of Management   1966 — 1968
MBA, Managemnt

Boston College Wallace E Carroll School of Management   1962 — 1966
Bachelor of Science, Finance

Experience
Bank of America  January 2014 - Present
Bank of America  September 2012 - December 2013
Bank of America  September 2000 - August 2012
FleetBoston Financial  2000 - 2004
Daylight Systems Consulting   January 2000 - September 2000
Tufts Health Plan  January 1996 - December 1999
Tufts Health Plan  January 1994 - December 1995
Tufts Health Plan  March 1986 - December 1993
Harvard Community Health Plan   September 1985 - March 1986
Harvard Community Health Plan   January 1984 - September 1985

Skills
Enterprise Architecture, IT Strategy, Business Analysis, Program Management, Risk Management, IT Management, Strategic Planning, Governance

Education
BOSTON UNIVERSITY   1979 — 1982
post-graduate (part-time), PL/1 Programming, Data Structures, Software Engineering, Database Management

NORTHEASTERN UNIVERSITY   1977 — 1978
part-time, Systems Analysis and Programming

American Bankers Assoc.   1975 — 1978
n/a, various banking concepts & practices

Hobart and William Smith Colleges   1968 — 1973
BA, English Literature

Experience
CEG Advisory  April 2009 - Present
Lucida Healthcare Group   October 2007 - April 2009
IBM  January 2003 - October 2007
Partners HealthCare  1998 - 2002
Harvard Community Health Plan   November 1994 - March 1998

Skills
Healthcare IT, Healthcare Information..., EMR, EHR, Healthcare, Informatics, Epic Connect, ACO, Epic Clinical Decision...

Education
Harvard University   1997 — 1998
General Management

Boston University   1995 — 1997
Computer Science

Binghamton University   1992 — 1994
Masters of Science, Industrial Engineering and System Science

Binghamton University   1988 — 1992
Bachelor's degree, Mechanical Engineering

Experience
Berliet Associates, LLC   January 2008 - Present
Greenwich Associates  November 2007 - February 2009
Ernst & Young  May 2002 - June 2007
Tillinghast Towers Perrin  1996 - 2002
MetLife Healthcare Management Corporation   1994 - 1995
Liberty Mutual Group  1992 - 1994
Harvard Community Health Plan   1991 - 1992
Citibank  1990 - 1991
Continental Illinois National Bank  1983 - 1990
General Electric  1979 - 1983

Skills
Risk, Risk Management, Competitive Advantage, Insurance, Enterprise Risk..., Development of Strategy, Business Strategy, Strategic Planning, Financial Risk, Financial Analysis, Finance, Mergers, Mergers & Acquisitions, Management, Investment Banking, Credit Risk, Strategy, Investments, Portfolio Management, Capital Markets, Derivatives, Actuarial Science, Executive Management, Valuation, Analytics, Corporate Finance, Program Management, Management Consulting, Reinsurance, Due Diligence, Banking, Governance, Financial Services, Financial Modeling, Consulting, CRM, Solvency II, Internal Audit

Education
Columbia University - Columbia Business School   1969 — 1970
MBA, Finance

Ecole des Hautes Etudes Commerciales   1962 — 1965
HEC, Business

Experience
Neighborhood Health Plan  February 2015 - Present
Neighborhood Health Plan  March 2008 - Present
Harvard Pilgrim Health Care  March 1985 - March 2008
Harvard Pilgrim Health Care  May 2000 - July 2002
Harvard Community Health Plan   1986 - 1996

Skills
Team Leadership, Business Process, Performance Management, Photography, Medicaid, Managed Care, Cross-functional Team..., Leadership, Health Care Reform, Medicare, Healthcare Information..., Healthcare Management, Healthcare, Healthcare Industry, HIPAA, Health Policy, Health Insurance, Hospitals, Program Development, Strategic Planning, Program Management, Healthcare Consulting, Disease Management, Provider Relations, Revenue Cycle, Quality Improvement, Utilization Management, EHR, Informatics, Network Development, Pharmacy Benefit..., EMR, Credentialing, Physicians, Performance Improvement, Public Health, HMO, Home Care, Physician Relations, Integration, Process Improvement

Education
The Heller School for Social Policy and Management at Brandeis University   1982 — 1983
Master in Management, HealthCare

Brandeis University   1974 — 1978
BA, Anthropology

Experience
Nokia  January 2011 - Present
Advantage Technical Resourcing  April 2010 - June 2010
Sun Microsystems  March 2005 - February 2010
WBEM Solutions   July 2004 - March 2005
Sun Microsystems  January 1997 - July 2004
Sybase, Inc  1993 - 1997
Harvard Community Health Plan   1991 - 1993
General Electric Consulting Services  1989 - 1991
Fortex Corporation   1986 - 1989
Nan-Ya Plastic Industrial Corporation   1980 - 1982

Skills
Unix, Agile Methodologies, Linux, Solaris, Distributed Systems, Software Engineering, Software Development, Shell Scripting, Cloud Computing, Java, Ant, Kernel

Education
Villanova University   1984 — 1986
MS

Stevens Institute of Technology   1982 — 1984
MS

Experience
Harvard Vanguard Medical Associates  October 2009 - Present
Atrius Health  2004 - 2009
Partners HealthCare  April 1998 - November 2005
Harvard Pilgrim Health Care  1992 - 1998
Harvard Community Health Plan   1986 - 1998

Skills
EHR, EMR, Epic Systems, Healthcare Information..., Health Information..., Healthcare, Software Implementation, Clinical Research, Training, Project Management, Business Analysis, Team Building, Project Planning, HIPAA, Healthcare Management, Hands-on Training, Change Management, Process Improvement, Informatics, meaningful use

Education
University of Pittsburgh   1982 — 1983
Masters of Science in Information Science

Brandeis University   1978 — 1982
BA

Experience
InterSystems  February 1995 - Present
Harvard Community Health Plan   1993 - 1995
IDX Systems Corp  1989 - 1993

Skills
Health Information..., Enterprise Software, Software Development, Software Engineering, Healthcare Information..., Process Improvement, HL7, HTML, Product Management, Enterprise Architecture, Programming, Software Implementation, Project Management, Databases, Cloud Computing, System Architecture, Software Design, SaaS, Web Applications, Operating Systems, IT Strategy, EMR, EDI, IT Management

Education
Boston University   1995 — 1997
MS, Systems Engineering

University of Maine   1985 — 1989
BA, Computer Science

Experience
Fidelity Investments  1993 - Present
Harvard Community Health Plan   1990 - 1993
CLSI  1988 - 1990
Camex   1986 - 1988
Applicon  1984 - 1986

Education
Northeastern University   1984 — 1986
MS ECE, Electrical and Computer Engineering

Carnegie Mellon University   1980 — 1984

Experience
Lightship Health, LLC   October 2012 - Present
Vermont Information Technology Leaders, Inc.   2009 - October 2012
Lightship Health, LLC   2008 - 2009
Harvard Pilgrim Health Care  2000 - 2008
Lexant Corporation   1996 - 1998
Harvard Community Health Plan   1992 - 1996
HCHP   1989 - 1996

Skills
Healthcare Information..., Health Information..., Healthcare, Managed Care, Health Policy, Strategy, Leadership, Health Insurance, Strategic Planning, Informatics, EHR, Healthcare Industry, Consulting, Health Care Reform, Management Consulting, Healthcare Consulting, Medicine, Healthcare Management, Medicaid, Physicians, Revenue Cycle, Quality Improvement, Physician Relations, Medicare, Practice Management, HIPAA, Public Health, Provider Relations, Utilization Management, EMR, Pharmacy Benefit..., HMO, Performance Improvement

Education
Harvard Medical School   1975 — 1979

University of California, San Francisco - School of Medicine

Experience
DBRS Inc.   September 2009 - Present
Moody's Investors Service  February 1995 - November 2007
Harvard Community Health Plan   January 1994 - January 1995
Bank of Boston  July 1989 - June 1993
Faulkner Hospital  January 1987 - June 1989
Litton Industries  June 1985 - December 1986

Skills
Cross-functional Team..., Relationship Management, Policy, Human Resources, Business Process..., Forecasting, Strategy, Project Management, Budgets, Analysis, Leadership, Project Planning, Negotiation, Banking, Management, Business Planning, Finance, Performance Management, Strategic Planning, Business Development, Risk Management

Education
The University of Connecticut School of Business
BS, Business Administration & Accounting

Experience
Xchange Applications  2000 - 2003
Shoplink.com  1999 - 2000
Oracle Corporation  1998 - 1999
Elcom  1993 - 1998
Trasition Systems   1990 - 1997
Harvard Vangaurd   1987 - 1996
Harvard Community Health Care   1985 - 1994
Harvard Community Health Plan   1989 - 1993

Education
Northeastern University   1990 — 1992
MS, Technical and Professional Writing

Saint Michael's College   1981 — 1985
BA, English

Experience
Harard Vanguard Medical Associates   October 2009 - Present
Harvard Vanguard Medical Associates  December 2005 - October 2009
Harvard Vanguard Medical Associates  March 2000 - December 2005
Harvard Community Health Plan   October 1995 - March 2000

Skills
Employee Relations, Talent Management, Human Resources, Recruiting, Labor Relations, HR Consulting, Training, Policy, Leadership, System Administration, HRIS, Onboarding, Deferred Compensation, Benefits Administration, Organizational..., Workforce Planning, Personnel Management, Performance Management, Employee Benefits, Employee Engagement, Interviews, New Hire Orientations, Compensation & Benefit

Education
Framingham State University   1990 — 1992
MA, Human Resource Management

Experience
Cape Cod Healthcare  September 2002 - Present
Cape Cod Healthcare  1991 - 2002
Heritage Health Systems  1990 - 1991
Gosnold on Cape Cod  1986 - 1990
National Medical Care  1983 - 1985
American Red Cross Blood Services, New England Division   1981 - 1983
Harvard Community Health Plan   1974 - 1980

Education
Boston University   1968 — 1972
Bachelor of Science, summa cum laude, Marketing and Communications

Experience
Lahey Health System  2014 - Present
Lahey Hospital & Medical Center  2012 - 2014
Lahey Clinic  2006 - 2012
Lahey Clinic  2002 - 2006
Beth Israel Deaconess Medical Center  1999 - 2002
Beth Israel Deaconess Medical Center & CareGroup   1997 - 1999
Beth Israel Deaconess Medical Center  1995 - 1997
Harvard Community Health Plan   1993 - 1995
Harvard Community Health Plan   1988 - 1993

Skills
Strategic Planning, Strategy, Leadership, Managed Care, Healthcare, Quality Improvement, Market Research, Hospitals, Healthcare Information..., Healthcare Management, Program Development, Business Planning, Training, Analysis, Healthcare Consulting, Nonprofits

Education
Vanderbilt University - Owen Graduate School of Management   1980 — 1982
MBA

Grinnell College   1974 — 1978
BA

Experience
Ellen Gawlocki, APRN, BC   2002 - Present
Harvard Community Health Plan   1991 - 2001

Skills
Public Speaking, Strategic Planning, Wellness, Entrepreneurship, Editing, Social Media, Teaching, Healthcare, Research, Event Planning

Education
Boston College   1989 — 1991
MSN, Psychiatric/Mental Health Nurse/Nursing

Experience
South Shore Mental Health  January 2009 - Present
Neighborhood Health Plan  April 2001 - May 2008
Harvard Pilgrim Health Care  April 1991 - April 2001
harvard community health plan   1991 - 2001
Raytheon Missile Systems  June 1986 - 1991

Skills
Employee Relations, Onboarding, Organizational..., Talent Management, Deferred Compensation, Recruiting, Performance Management, Human Resources, HRIS, Employee Engagement, Employee Benefits, Talent Acquisition, Succession Planning, Benefits Administration, Union Avoidance, Leadership, Training, Personnel Management, Strategy, Organizational..., FMLA, Career Development, Interviews, Workforce Planning, Labor Relations

Education
Cornell University   1982 — 1986
Bachelor of Science (BS), Labor and Industrial Relations

Experience
Still River, LLC   April 2004 - Present
Uptown Consortium, Inc.   January 2004 - June 2006
Health Alliance of Greater Cincinnati  February 1997 - January 2004
Health Alliance of Greater Cincinnati  February 1995 - January 1997
University Hospital  January 1994 - January 1995
Univ. of Cincinnati Academic Health Center   July 1984 - January 1995
Harvard Community Health Plan   August 1985 - July 1986
University of Cincinnati  1977 - 1984

Skills
Nonprofits, Consumer Products, Brand Equity, Strategy, Strategic Planning, Program Development, Hospitals, Managed Care, Management, Recruiting, Project Planning, Healthcare Management, Physician Relations, Negotiation, Public Speaking

Education
University of Oxford   1969 — 1971
M. Litt., Pol Sci/Econ

Yale University   1964 — 1968
B.A., cum laude

Experience
Harvard Pilgrim Health Care  June 2014 - Present
Network Health  2000 - May 2014
Harvard Vanguard Medical Associates  1994 - 2000
Harvard Community Health Plan   1989 - 1994

Skills
Pharmacy, Disease Management, Utilization Management, Health Policy, Medicaid, Clinical Pharmacy, Managed Care, Healthcare, Healthcare Management, Pharmacy Benefit..., Medicare, Pharmacists

Education
Northeastern University
BS, Pharmacy

Northeastern University - Graduate School of Business Administration
MBA

Experience
Brandeis International Business School  July 2015 - Present
Brandeis University  2008 - January 2012
Collegia, Inc   2003 - 2006
University of Massachusetts, Center for Adoption Research   2000 - 2002
VM Marketing   1986 - 2000
Harvard Community Health Plan   1981 - 1986

Skills
Student Affairs, Higher Education, Program Development, Community Outreach, Non-profits, Program Evaluation, Academia, Volunteer Management, Teaching, Public Speaking, Fundraising, Student Development, Nonprofits, Public Policy, Stata, Microsoft Office, International..., Data Analysis, Analysis, Qualitative Research

Education
Suffolk University - Sawyer School of Management
MBA, Business, Management, Marketing, and Related Support Services

New York University
B.S., Education

Experience
Pfizer  March 2000 - Present
Pfizer  January 2009 - October 2011
Pfizer  January 2008 - December 2008
Harvard Pilgrim Health Care  June 1995 - March 2000
Harvard Community Health Plan   January 1993 - June 1995
Harvard Community Health Plan   June 1990 - December 1992

Skills
Managed Care, Consultative Selling, New Business Development, Healthcare, Customer Service, Pharmaceutical Sales, Cross-functional Team..., Cardiology, Pharmaceuticals, Health, Brokers, Mentoring, Product Launches, Account Management, Business Planning, Negotiation, Internal Medicine, Orthopedics, Pain Management, Pulmonology, Public Speaking, Neurology, Urology, Sales Management, Diabetes, Rheumatology, Endocrinology, Business Strategy, Coaching, Pharmaceutical Industry, Nephrology, Selling, Sales Effectiveness, Allergy, Gastroenterology, Selling Skills, Dermatology, Market Access, Psychiatry, Sales Force Development, Primary Care, Oncology, Infectious Diseases, Product Launch

Education
Skidmore College   1986 — 1990
B.A., Psychology and Business

Beaver country day

Experience
Newton-Wellesley Hospital  April 2006 - Present
Bay State Health Care  1987 - 1992
Healthway Medical Plan   January 1985 - December 1986
Harvard Community Health Plan   1982 - 1985

Skills
Healthcare, Management, Healthcare Information..., Public Health

Education
Boston University Corporate Ed.
Cert., Project Management

Boston University School of Public Health
MPH, Public Health

University of New Hampshire
BA, Microbiology

Experience
74 West Central St, Natick, MA 01760   1983 - Present
Grub Street writers center   2009 - Present
Health Care Policy Dept, Harvard Medical School   1998 - 2004
Harvard Community Health Plan   1982 - 1987

Skills
Psychology, Stress Management, Clinical Research, Psychotherapy, Treatment, Adolescents, Mental Health, Family Therapy

Education
Harvard Medical School Fellowship, Beth Israel Hospital   1980 — 1982

Florida State University   1976 — 1982
PhD, Clinical Psychology

Experience
Boston Medical Center  Associate DirectorHarvard Vanguard Medical Associates1990 - 2003
Harvard Community Health Plan   1980 - 2002

Skills
Healthcare, Healthcare Management, Healthcare Information..., HIPAA, EMR, EHR, Healthcare Consulting, Data Analysis

Education
Simmons College
MSM, Health Care Administration/Management

Experience
Women's Medicine Collaborative   August 2011 - Present
Women and Infants Hospital  May 2008 - July 2011
Women and Infants Hospital  May 2006 - May 2008
Women and Infants Hospital  March 1989 - May 2006
Harvard Community Health Plan   1983 - 1989
Greater New Bedford Community Health Plan   1982 - 1983

Education
University of Pennsylvania   1978 — 1980
MSN, family nurse clinician program

University of Michigan   1971 — 1975
BSN, Nursing

Experience
BlueShield of Northeastern New York  November 2014 - Present
BlueShield of Northeastern New York  November 2011 - Present
CDPHP  November 2002 - November 2011
CDPHP  2002 - 2009
Harvard Community Health Plan   March 1994 - July 1995
Private Healthcare Systems  1988 - 1993

Skills
Managed Care, Medicare, Health Insurance, Healthcare, Medicaid, Data Analysis, Health Policy, Insurance, Strategic Planning, Medicare Part D, Healthcare Management, Healthcare Information...

Education
Harvard University School of Public Health   1984 — 1987
MS HPM, Health Policy and Management

Bowdoin College   1976 — 1980
BA, Biology

Experience
The Bancorp Bank  February 2011 - Present
Massachusetts Business Association (MBA)   November 2008 - May 2009
Harvard Pilgrim Health Care  1995 - 2008
Harvard Community Health Plan   1984 - 1995

Skills
Health Insurance, Management, Strategic Planning, Managed Care, Leadership, Insurance, Healthcare, Sales, Health Savings Accounts, Program Management

Education
Michigan State University   1973 — 1976
BS, Political Science, History

Albion College   1972 — 1973

Bloomfield Hills Andover High School   1969 — 1972

Experience
Aria Health  Assistant ProfessorArcadia University Physician Assistant Program1998 - 2008
Elkins Park Hospital/Tenent Health care System   1997 - 2000
Harvard Community Health Plan   1989 - 1995
Kaiser Permanente, East Hartford, CT   1988 - 1989
James L. Kernan Hospital   1982 - 1988

Education
UMASS Public Health   2003 — 2005
MPH, Public Health

Duke University School of Medicine   1980 — 1982
BS, Physician Assistant/Allied Health

UCONN   1974 — 1978
BS, Biology

Experience
North Shore Physicians Group  January 2013 - Present
North Shore Physicians Group/Partners   April 2011 - Present
Hunt Nursing and Rehab Center   May 2010 - March 2011
Rosewood Nursing & Rehab Center   February 2009 - October 2009
Bane Care Mgmt, LLC   May 2000 - February 2009
Anesthesia Associates of Salem, Inc   January 1990 - January 2000
Harvard Community Health Plan   January 1986 - January 1990
Automated Medical Systems  January 1985 - January 1986

Education
Salem State University
Bachelor of Science, Business Administration/Management

Experience
Rhode Island Hospital  June 1990 - Present
Rhode Island College  September 1990 - Present
Harvard Community Health Plan   1988 - 1998
Miriam Hospital, Lifespan   1982 - 1988

Skills
Pain Management..., Nursing, Inpatient, Medicine, Diabetes, Clinical Research, Patient Safety, Health Education, Internal Medicine, Primary Care, BLS, EMR, Public Health, Hospitals, Healthcare, Healthcare Information...

Education
University of Rhode Island   1986 — 1990
Master of Science, Family Nurse Practitioner, Primary Health Care

Rhode Island College   1978 — 1982
Bachelor of Science, Nursing

Experience
Cambridge Health Alliance  2005 - Present
Epic  1998 - 2015
Cambridge Health Alliance  2002 - 2005
Harvard Vanguard Medical Associates  2001 - 2002
Harvard Vanguard Medical Associates  2000 - 2001
Harvard Vanguard Medical Associates  1998 - 2000
Children's Hospital Boston  1998 - 1998
Children's Hospital Boston  1995 - 1998
Harvard Community Health Plan   1990 - 1995

Skills
EMR, Epic Systems, Vendor Management, EHR, Healthcare Information..., Project Management, Leadership, Software Implementation, Project Planning, Contract Negotiation, Enterprise Software, Change Management, Meaningful Use, HIE, Informatics, HL7, Ambulatory, Healthcare, HIPAA, Practice Management, Revenue Cycle, Meditech, Healthcare Management, CPOE, Capital Budgeting, Software Selection, Software Project..., Lean Thinking, Hospitals

Education
Illinois State University
BS, Business Administration, Minor, Economics

Bentley University

Community Health Network

Continuing education coursework:

Harvard University

Massachusetts Hospital Association (MHA)

Experience
TridentUSA Health   April 2012 - Present
HR Navigator   2011 - 2012
http://www.townofgroton.org   2006 - 2009
Cambridge HealthAlliance   2005 - 2006
HealthAlliance Hospital  1999 - 2004
Fidelity Investments  1997 - 1999
Harvard Community Health Plan   1994 - 1997

Education
University of Massachusetts, Amherst   1987 — 1991
Bachelor of Arts, Psychology

Experience
Precyse  June 2013 - Present
Elliot Hospital  January 2013 - June 2013
Elliot Hospital  2009 - December 2012
Elliot Hospital  2003 - 2009
Catholic Medical Center  1993 - 2003
Lake Shore Hospital  1988 - 1993
Harvard Community Health Plan   1984 - 1988
Southern Louisianna Medical Center   1981 - 1984

Skills
outpatient coding, CPT, ICD-9-CM, ICD-10-CM, RHIT, ICD-9-CM, HCPCS, Coders, Modifiers, Abstracting, HIM Operations, Epic Systems, ICD-10, Medical Coding, Hospitals, Informatics, CPT, Health Information..., Revenue Cycle, Medical Records, Medical Terminology, ICD-9

Education
Southern New Hampshire University
Bachelor of Science, Business Management

Northern Essex Community College
Associates, Health Information Technology

Experience
Harvard Vanguard Medical Associates  2011 - Present
Harvard Vanguard Medical Associates  2008 - 2010
Harvard Vanguard Medical Associates  2006 - 2008
Harvard Vanguard Medical Associates  2000 - 2005
Harvard Pilgrim Health Care  1995 - 2000
Harvard Community Health Plan   1989 - 1995

Education
Bridgewater State University
BS, Computer Science

Experience
The George Washington University School of Medicine  2003 - Present
US Agency for International Development  January 2001 - Present
USAID  2001 - Present
National Committee for Quality Assurance  January 1997 - January 2002
Virginia Department of Health  October 1998 - February 2000
Health First Medical Group  April 1995 - June 1997
Harvard Community Health Plan   March 1994 - February 1995
Management Sciences for Health  December 1990 - July 1993
Los Angeles County Department of Health Services  July 1989 - December 1990
World Vision  September 1985 - July 1987

Skills
Program Evaluation, Capacity Building, NGOs, Policy Analysis, Infectious Diseases, Program Development, Technical Assistance, Global Health, Tuberculosis, Public Health, Human Trafficking, Child Neurology, Pediatrics, Literature Reviews, Grant Writing, Health Economics, Biostatistics, Neurology, HIV prevention, Health Services Research, Health Promotion, Community Outreach, Policy, Qualitative Research, Prevention, Civil Society, Health Communication, Grants, Health Education, Medicine, Public Policy, Health Policy, Environmental Health, Preventive Medicine, Community Development, Vaccines, International Relations, Clinical Research, Quality Improvement, Healthcare Management, Medical Research, Africa, Human Rights, Proposal Writing, Research Design, Data Collection, Medical Education, Emergency Medicine, Quantitative Research, International...

Education
University of California, Los Angeles   1983 — 1985
Master of Public Health (MPH), Epidemiology

Johns Hopkins School of Medicine   1972 — 1976
Doctor of Medicine (MD), Medicine

Old Dominion University   1968 — 1972
BS, Chemistry and Pre- Medical Studies

Experience
private office  2000 - Present
Harvard Community Health Plan   1983 - 2003
Griffin Hospital Psychiatric Partial Hospital Program   1981 - 1983

Skills
Psychotherapy, Psychopharmacology, Couples, Group Therapy, Family Therapy, Treatment, Mental Health, Psychiatry, Healthcare, Teaching, Program Development, Nursing, Adolescents, Behavioral Health, Case Managment, CBT, Prevention, Health Education, Psychological Assessment, Mindfulness, Psychology, Clinical Supervision, Mental Health Counseling, Crisis Intervention, Counseling Psychology, Hospitals, Case Management

Education
Yale University   1979 — 1981
MSN, Psychiatric/Mental Health Nurse/Nursing - Adult practice

The University of Connecticut   1973 — 1977
BSN, Nursing

Experience
ASAP Clearances   2006 - Present
June Beallor Productions  2004 - 2011
Creative Artists Agency  2000 - 2004
Harvard Community Health Plan   1989 - 1992

Skills
Editing, Research, Story analysis, Creative Writing, Storytelling, Film Production, Television

Education
Boston University
Master of Arts (MA), Creative Writing

Brandeis University
Bachelor of Arts (BA), English and American Literature, magna cum laude

Experience
Dental assoc of DE   February 1986 - Present
Drs Hoopes & Lentz   January 1974 - December 1978
Harvard Community Health Plan   1971 - 1973
Dr William Leavitt   July 1966 - August 1971

Skills
Dental Hygiene, Square, Round & Contra..., Cake Decorating, Job's Daughters..., Order of Eastern Star, Social Media, Public Speaking, Baking, Cpr Certified, Healthcare, Hygiene, Patient Education, Digital Radiography, Infection Control, Community Outreach

Education
Forsyth Dental in Boston
RDH, Dental Hygiene

Northeastern University
Bachelor of Science (BS)

Experience
Psychologist in Private Practice  1986 - Present
Gina Arons Private Practice   1985 - 2012
Harvard Community Health Plan   1983 - 1990

Skills
Public Speaking, Mediation, Family Therapy, Conflict Resolution, Negotiation, Teaching, Editing, Research, Psychology, Mental Health, Counseling Psychology, Adolescents, Mindfulness, Psychotherapy, Clinical Supervision, Collaborative Law, Courts, Life Transitions, Dispute Resolution

Education
Graduate School of Applied and Professional Psychology, Rutgers University
Psy.D., Clinical Psychology

Graduate School of Applied and Professional Psychology, Rutgers University
Psy.D., Clinical Psychology

Smith College
Bachelor of Arts (B.A.), Psychology

Experience
Sanford-Brown College  September 2012 - January 2013
Lincoln Technical Institute  August 2006 - January 2013
American Career Institute  2011 - 2012
Muscular Therapy Institute (now Cortiva Institute)   September 1990 - August 2006
Massachusetts Institute of Technology (MIT)   February 1987 - January 1992
Harvard Community Health Plan   January 1985 - May 1986
Community Care Systems   October 1984 - November 1985
Northeastern University  October 1979 - October 1984

Skills
Medical Assisting, Medical Terminology, Therapeutic Massage, Physiology, Program Management, Adult Education, Curriculum Development, Anatomy, Hospitals, Admissions, CampusVue, Retaining Customers, Microsoft Office 2010, Organizational..., Writing and Editing, Instructional Methods, Mentoring and Coaching, Interpersonal..., Written & Oral..., PowerPoint, Microsoft Word, Microsoft Excel, Office Management, Staff Supervision, Training, Hands-on Training, Filemaker Pro, Academic Advising, Enrollment Management, Staff Development, Public Speaking, Office 2010, Higher Education, Microsoft Office, Teaching, Student Affairs, Curriculum Design, Editing, Customer Retention

Education
Muscular Therapy Institute (Cortiva Institute)   1986 — 1989
Diploma, Massage Therapy

University of Massachusetts, Amherst   1972 — 1976
B.S. in Education, Specialized in Human Development, 3.6 GPA