Hinduja Global Solutions Inc.,
Industry: Business company
DescriptionHinduja Global Solutions is an Indian pure play business and service provider headquartered in bangalore, and part of the Hinduja Group. Formerly known as HTMT Global, the company re-branded itself as HGS in line with the group policy. It has over 40000 loopemployees worldwide with a large employee base in India. Headquarters: Bengaluru, India Parent organization: Hinduja Group Founded: 2000 Subsidiaries: HGS Mena FZ-LLC, HGS Canada Inc.,
Hinduja Global Solutions Inc., List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Hinduja Global Solutions Inc.,. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Hinduja Global Solutions Inc., Employees
Fortner Insurance June 2013 - Present
Hinduja Global Solutions Inc., August 2011 - January 2013
Apples Bakery March 2008 - August 2011
Skills
BPO, Customer Satisfaction, Call Centers, Customer Experience, Workforce Management, Customer Support, Contact Centers, Technical Support, Telemarketing, Customer Retention, Call Center Development, Time Management, Management, Customer Service, Team Leadership, Training, Operations Management
Education
Illinois Central College 2009 — 2012
Culinary Arts/Chef Training, Management
Peoria Christian School 2004 — 2008
New Capital Bank January 2013 - Present
New Capital Bank January 2013 - Present
New Capital Bank January 2013 - Present
New Capital Bank January 2013 - Present
New Capital Bank January 2013 - Present
New Capital Bank January 2013 - Present
Hinduja Global Solutions Inc., September 2011 - January 2013
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, Teamwork, Team Leadership
Education
Illinois Central College 2012 — 2016
Visionary Wealth Advisors June 2014 - Present
Farmweld April 2013 - April 2014
Hinduja Global Solutions Inc., September 2012 - March 2013
Locust Central Business District September 2011 - September 2012
Webster University 2010 - 2012
Vashon/Jeff Vanderlou March 2011 - August 2011
Office of U.S. Representative John Shimkus (IL District 19) January 2011 - May 2011
Southern Illinois University Edwardsville April 2009 - August 2010
SIUE Campus Recreation Intramural Sports August 2006 - August 2010
Skills
Marketing, Event Planning, Research, Customer Service, Microsoft Office, Microsoft Excel, Public Speaking, Event Management, Social Media, Facebook, PowerPoint, Microsoft Word, Higher Education
Education
Southern Illinois University, Edwardsville 2005 — 2010
Bachelor of Arts, Speech Communication, Major GPA 3.5/4.0
Webster University 2010 — 2012
Master of Arts, International Relations, GPA 3.81/4.0
Wells Fargo Home Mortgage May 2015 - Present
Ocwen Loan Servicing, LLC June 2014 - May 2015
Hinduja Global Solutions Inc., October 2012 - June 2014
Goodwill Industries August 2010 - October 2012
Securitas July 2010 - November 2010
Iowa Central Community College September 2009 - May 2010
Citizen Potawatomi Nation June 2009 - August 2009
Hy-Vee September 2007 - August 2008
Dairy Queen June 2006 - August 2007
Skills
Microsoft Office, Marketing Communications, Data Entry, Marketing Strategy, Market Research, Windows, Access, SEO, Team Building, Online Advertising
Education
University of Northern Iowa 2010 — 2014
Bachelor, Marketing: Adervtising and Digital Media
Iowa Central Community College 2008 — 2010
Business AA, Economics
Morton Terrace Healthcare and Rehabilitation Center June 2015 - Present
Hinduja Global Solutions Inc., August 2010 - Present
Professional Property Management 1999 - 2001
Skills
Microsoft Office, Testing, Wireless Networking, Troubleshooting, Customer Service, Team Building, Project Management, Call Centers
Education
Illinois Central College 1989 — 1990
Radiology
Attebury Job Corp Center 1982 — 1984
Certificate, Nurse's Asst, Medical Asst, Wards Clerk, Medical Records Clerk, Security
Blue Earth Interactive March 2013 - Present
Hinduja Global Solutions Inc., November 2005 - March 2013
Hostopia March 2004 - November 2005
Skills
BPO, Call Center, Service Delivery, Sla, COPC, Performance Management, Contact Centers, Process Migration, Process Improvement, Customer Satisfaction, Web Servers, Apache, IIS, Linux Server, Linux Desktop, PHP, Database Servers, MySQL, MySQL Cluster, Microsoft SQL Server, Windows Server, Active Directory, Network Administration, Phone System..., Problem Solving, Risk Management, Team Management, Vendor Management, Compliance PCI, Blogging, Freelance Writing, Wordpress, Social Justice, Online Advocacy, Process Excellence, Transition Management, Computer Systems..., Workforce Management, Linux System..., Call Centers, Management, System Administration, Microsoft Exchange, Computer Hardware, Operating Systems, Technical Support
Education
Acadia University 1997 — 2002
Bachelor of Arts (BA), English Language and Literature, General
Bathurst High School
WESCO Distribution July 2013 - Present
Hinduja Global Solutions Inc., May 2011 - June 2013
Northwestern Mutual January 2013 - May 2013
Dairy Queen October 2006 - July 2010
Skills
Customer Service, Leadership, Teamwork, Sales, Time Management, Customer Satisfaction, PowerPoint, Data Entry, Microsoft Excel, Telephone Skills, Call Centers, Management, Outlook, Microsoft Word, Microsoft Office, Inventory Management, Team Leadership, Event Planning
Education
Illinois State University 2012 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General, 3.65/4.0
Illinois Central College 2009 — 2011
Bachelor of Applied Science (B.A.Sc.), Office Management and Supervision, 3.3/4.0
Metamora Township
Chase July 2013 - March 2014
Hinduja Global Solutions Inc., February 2010 - May 2012
Caterpillar Inc. August 2008 - November 2008
Walmart October 2005 - August 2008
Skills
Typing, Microsoft Office, Filing, Sorting, Inventory Management, Customer Service, Social Networking, Organization, Windows, Lotus Notes, Process Improvement
Education
The Illinois Institute of Art-Schaumburg 2012 — 2017
Bachelor of Arts (B.A.), Fashion Marketing and Management
Illinois Central College 2005 — 2009
Associate of Arts and Sciences (A.A.S.), Psychology
Richwoods High School 2001 — 2005
High School Diploma, General Studies
The Center for Prevention of Abuse January 2014 - Present
Imajenation Photography and Graphic Design 2010 - Present
AlignLife Chiropractic and Natural Health Center January 2013 - January 2014
Hinduja Global Solutions November 2012 - January 2014
Robert Morris University, Chicago, IL 2013 - 2013
Jeffrey Alans January 2012 - August 2012
Hinduja Global Solutions Inc., August 2011 - December 2011
Buffalo Wild Wings August 2010 - July 2011
The Olive Garden February 2010 - August 2010
Dave and Busters July 2009 - December 2009
Skills
Photography, Photoshop, Graphic Design, Proficient in InDesign, Illustrator, Framing, Carpentry, Customer Service, Sales Support, Clerical Skills, Data Entry, Microsoft Office, Time Management, Adobe Creative Suite, InDesign, Facebook, Sales, Digital Photography, Typography, Newsletters, Human Resources, Microsoft Excel, PowerPoint, Microsoft Word, Portrait Photography, Editing, Mac, Public Speaking, Logo Design, Teamwork, Customer Satisfaction, Outlook, Advertising, Social Networking, Social Media, Payroll, Marketing Strategy, Employee Relations, Employee Benefits, Creative Writing, Telephone Skills, Image Editing, Web Design, Motion Graphics, Marketing
Education
Robert Morris College 2011 — 2014
Bachelor's Degree, Graphic Design
Robert Morris College 2011 — 2014
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Illinois Central College 2008 — 2011
Associate of Arts and Sciences (A.A.S.), Graphic Design
Accenture March 2009 - Present
Accenture June 2007 - Present
Anthem, Inc. 2009 - 2015
Anthem, Inc. 2009 - 2015
Anthem, Inc. 2009 - 2015
Accenture July 2007 - May 2009
HTMT Global Solutions Ltd October 2004 - June 2007
Hinduja Global Solutions Inc., October 2004 - May 2007
Leo Scales & Services March 2001 - October 2003
Skills
Medicare, Medicare Part D, Medicare Prescription..., healthcare, Healthcare Consulting, Healthcare Reimbursement, Healthcare Analytics, Healthcare Industry, US Healthcare, Medicare/Medicaid..., Medicare Advantage, Systems Analysis, Business Analysis, Healthcare, Project Management, Analysis, Business Process Design, Healthcare Information..., Testing
Education
FORDHAM UNIVERSITY]State Board of Technical Education
Bachelor of Science Degree; Diploma, Information Technology and Electronics Engineering; Electronics Engineering
Calicut University
Pre Degree, Science & Math
Fordham University
Bachelor of Science (BS), Information Technology and Electronics Engineering
Advanced Technology Services February 2015 - Present
Advanced Technology Services April 2013 - Present
Advanced Technology Services February 2011 - April 2013
Hinduja Global Solutions Inc., June 2007 - February 2011
Caterpillar Inc. September 2004 - November 2006
CVS Pharmacy June 2001 - September 2004
Skills
Help Desk Support, Troubleshooting, Microsoft Exchange, Active Directory, Laptops, Printers, Software Installation, Network Administration, Windows 7, Windows Server, Networking, Computer Hardware, Technical Support, DHCP, Computer Repair, System Administration, Cisco Technologies, WAN, Group Policy, Disaster Recovery, Security, Microsoft Technologies, LAN-WAN, Hardware, BMC Remedy, VMware, Software Documentation, Lotus Notes, SharePoint, IT Management, Dell KACE, BMC Remedy AR System, Symantec Endpoint..., SAN, Cisco ASA, Solarwinds, Routers, Switches, Hyper-V, Network Monitoring Tools, SAP, DNS, Dell PowerEdge Servers, HP Proliant, Barracuda Spam Firewall, Backup Exec, Amazon EC2, Windows Azure, Powershell
Education
Illinois Central College 2011 — 2015
Associate’s Degree, Network and System Administration/Administrator
Illinois Central College 2011 — 2015
Associate’s Degree, Cisco Network Specialist
Illinois Central College 2011 — 2015
Associate’s Degree, General Studies
CSC March 2007 - Present
HSBC Global Technology India March 2006 - March 2007
mPower Software Services - WIPRO March 2003 - March 2006
Hinduja Global Solutions Inc., November 2002 - March 2003
Sunny Software, Chennai India June 2001 - October 2002
Skills
Test Architect, Software Project..., Quality Assurance, QA Management, Performance Engineering, Business Analysis, SDLC, Quality Center, Requirements Analysis, Agile Methodologies, Test Management, User Acceptance Testing, Software Quality..., Test Automation, Test Strategy, QTP, Regression Testing, System Testing, Manual Testing, Defect Tracking, Test Cases, PMP, Test Planning, Performance Testing, HP Quality Center, HP QTP, Selinium - QA Automation, SoapUI, SOA Testing
Education
University of Madras 1997 — 2001
Bachelor of Technology, Information Technology
Rabo AgriFinance June 2013 - Present
Monsanto February 2012 - July 2013
Hinduja Global Solutions Inc., July 2011 - February 2012
International Agricultural Programs-University of Missouri August 2007 - July 2011
Skills
Microsoft Office, Professional Phone..., Communication Skills, Internal & External..., PeopleSoft, Solid computer skills, Time Management, Sales, Agriculture
Education
University of Missouri-Columbia 2007 — 2011
Bachelors of Science, Agricultural Business and Management
Monsanto Company May 2014 - Present
Ashleyliane Dance Company April 2013 - Present
Monsanto June 2013 - May 2014
Monsanto December 2012 - June 2013
Ashleyliane Dance Company April 2012 - April 2013
Hinduja Global Solutions Inc., December 2011 - December 2012
Petunia October 2010 - January 2012
Verizon June 2010 - September 2010
Bella Bambini June 2009 - April 2010
FOX/CW May 2009 - August 2009
Skills
Sales Operations, Management, Customer Satisfaction, Employee Relations, Customer Service, Time Management, Talent Acquisition, Training, Cold Calling, Advertising, Sales, Program Management, Retail, Microsoft Excel, Microsoft Office, Recruiting, Advertising Sales
Education
Southern Illinois University, Edwardsville 2004 — 2009
Bachelor's, Mass Communications- Advertising
Hinduja Global Solutions Inc., February 1999 - Present
Education
Illinois Central College 2010 — 2014
4.0
Hewlett-Packard January 2015 - Present
Electronic Arts (EA) October 2014 - January 2015
Walmart.com August 2012 - August 2014
Hinduja Global Solutions Inc., December 2011 - January 2012
GetInsured.com September 2009 - January 2010
KnightCommunications June 2006 - December 2008
Skills
Microsoft Office, Troubleshooting, Taekwondo, QuickBooks, AutoCAD, Omniture, Endeca, Recruiting, CRM, Analysis, Microsoft Excel, Social Networking, Social Media, Facebook, Social Media Marketing, SEO, Salesforce.com, Management, Customer Service, Business Development, Marketing, Multi-channel Retail, Networking, Research, E-commerce
Education
Cal State Fullerton 2009 — 2012
Bachelor of Arts (B.A.), International Business
Familia Dental June 2013 - Present
Employment Plus April 2012 - July 2012
Hinduja Global Solutions Inc., June 2011 - April 2012
Gordmans October 2010 - June 2011
Skills
Lotus Notes, Outlook, Microsoft Office, Phone Skills, Cashiering, Recruiting, Avionte, Staff Suite, Interviews, Interview Preparation, Customer Service, Training, Data Entry, Customer Retention, Human Resources, Sales, Time Management, Customer Satisfaction, Leadership
Education
Midwest Technical Institute-East Peoria 2012 — 2013
Dental Assisting/Assistant
Limestone Community High School 2007 — 2011
diploma, General Studies
Hinduja Global Solutions Inc., November 2009 - Present
AIG February 2008 - November 2009
Express Employment Professionals July 2004 - February 2008
Skills
Employee Relations, Talent Acquisition, Workforce Planning, Performance Management, Talent Management, Employee Engagement, Human Resources, Onboarding, Recruiting, Operations Management, Management, Interviews, Leadership Development, Strategic Planning, Leadership, Applicant Tracking..., Organizational..., Call Centers, Temporary Placement, Strategy, HR Policies, Training, Analysis, Team Building, Change Management
Education
Millikin University
Hinduja Global Solutions Inc., March 2013 - Present
HGS Canada (formerly OLS) July 2010 - March 2013
HGS Canada (formerly OLS) March 2007 - March 2013
On-Line Support Inc. May 2005 - February 2007
Convergys May 1999 - May 2005
Education
Saint Mary's University 1997 — 2000
B.A.
G&D Integrated August 2015 - Present
Hinduja Global Solutions Inc., January 2012 - August 2015
Consolidated Communications Holdings, Inc September 2009 - November 2011
Aventine Renewable Energy 2006 - 2009
Wolverine Tube, Inc. September 2004 - May 2006
ROHN Industries, Inc. 1992 - 2001
Skills
Investor Relations, SOX, SEC reporting, Internal Controls, US GAAP, 10Q, Technical Accounting, IPO, FASB, Financial Reporting, Consolidation, Public Companies, 10K, Accounting Policy, XBRL, SEC filings, Accounting, Finance, Sarbanes-Oxley Act, GAAP, SEC Filings, Process Improvement
Education
DePaul University 1985 — 1987
MS, Accounting
University of Alabama 1979 — 1983
BS, Corporate Finance
Hinduja Global Solutions Inc., July 2005 - Present
Tata AutoComp Systems Limited, Engineering Strategic Business Unit, India January 2002 - July 2005
Epson, India May 2000 - November 2001
Siemens Nixdorf Informations Systems Limited, India September 1998 - April 2000
Citibank India May 1997 - July 1997
Simplex Infrastructures Limited, India February 1995 - May 1996
Titan Industries December 1993 - March 1994
Skills
Mergers, Due Diligence, Joint Ventures, Strategic Planning, M&A Integration..., Project Management, Business Turnaround, Management, Business Strategy, Mergers & Acquisitions, Executive Management, Valuation, Strategy, Integration, Strategic Partnerships, Corporate Finance, Supply Chain Management, Financial Analysis, Financial Modeling, Business Development, Business Planning, Operations Management, Finance, Program Management, Private Equity, Project Planning, Analysis, Outsourcing, Negotiation
Education
The University of Chicago - Booth School of Business 2011 — 2013
Master of Business Administration (MBA) with High Honors, Top 5% of all Booth graduates
ICFAI Business School (IBS), India 1996 — 1998
Post Graduate Diploma in Business Administration (PGDBA)
ICFAI University, India 1996 — 1998
Chartered Financial Analyst CFA (ICFAI), Investments and Finance
Bangalore University, India 1990 — 1994
Bachelor of Engineering, Chemical Engineering, Distinction and University rank holder
Ford Motor Company March 2015 - Present
Cleary University May 2014 - March 2015
UnitedHealth Group March 2013 - April 2014
Hinduja Global Solutions Inc., October 2012 - March 2013
Deloitte Consulting May 2012 - October 2012
Deloitte Consulting LLP May 2010 - May 2012
Deloitte Consulting LLP September 2009 - July 2010
Deloitte Consulting LLP October 2007 - September 2009
Skills
Management Consulting, Project Implementation, Data Analysis, Revenue Cycle, Business Strategy, Business Planning, Technical Recruiting, Business Intelligence, SDLC, BPO, Requirements Analysis, Vendor Management, Visio, User Acceptance Testing, Strategy, Performance Management, Team Management, Business Process..., Project Management, Business Transformation, MIS, Resource Management, Business Process, CRM, Business Analysis, Program Management, Strategic Planning, Requirements Gathering, Process Improvement, PMP, Analysis, Business Process..., Leadership, Management, Outsourcing
Education
Cleary University 2014 — 2016
Master of Business Administration (M.B.A.), Business Administration and Management, General
Osmania University 2003 — 2006
Life Sciences, Microbiology, Genetics, Chemistry
Kendirya Vidyalaya Air Force Station Hakimpet 1993 — 2003
Intermediate, Mathematical Biology
COUNTRY Financial® July 2015 - Present
COUNTRY Financial® October 2013 - July 2015
Hinduja Global Solutions September 2011 - October 2013
Hinduja Global Solutions Inc., May 2011 - September 2011
S.A.T.T. Enterprises May 2010 - August 2010
Skills
SPSS, Tableau, Minitab, Business Objects, Data Analysis, Statistics, Microsoft Excel, Research, Microsoft Office, Market Research, Analysis, Analytics, Customer Satisfaction, PowerPoint, Teamwork, Team Management, Microsoft Word, Access, Change Management, Outlook, Six Sigma, CRM, QuickBooks, Databases, Siebel, Insurance, Operational Excellence
Education
Bradley University 2008 — 2011
Bachelor of Science (B.S.), Actuarial Science - Mathematics, Minor in Business Studies
Hinduja Global Solutions Inc., September 1983 - Present
Skills
Coaching, Customer Relations, Call Center, Training, Workforce Management, Customer Service, Customer Satisfaction, Call Centers, Operations Management, Performance Management, Process Improvement, BPO, Vendor Management
Education
Illinois Central College
Cognizant Technology Solutions March 2013 - Present
eMids Tecnologies June 2012 - March 2013
IBM Global Services May 2011 - June 2012
The TriZetto Group July 2010 - April 2011
UnitedHealthcare April 2008 - July 2010
UnitedHealthcare July 2007 - April 2008
Hinduja Global Solutions Inc., December 2004 - July 2007
Skills
Healthcare, Testing, Requirements Analysis, Analysis, User Acceptance Testing, People Management, Training & Development, Management
Education
Ulyanovsk State University 2012 — 2013
International MBA, Hospital and Health Care Facilities Administration/Management, A
Kerala University 1999 — 2002
B.Sc, Botany
Kendriya Vidyalaya - Kishtwar 1992 — 1999
AISSCE, Physical Sciences
Monsanto August 2012 - Present
Hinduja Global Solutions Inc., March 2011 - August 2012
The Creative Group August 2010 - March 2011
Masterchem Brands - Masco March 2008 - August 2010
Maritz 2006 - 2008
Asynchrony Solutions 2005 - 2006
Skills
Illustrator, InDesign, Photoshop, Packaging, Graphic Design, Logo Design, Adobe Creative Suite, Adobe Acrobat, Dreamweaver, Brochures, Advertising, Marketing, Integrated Marketing, Photography, Marketing Communications, Web Design, Copywriting, Layout, Graphics, Social Networking, Strategy, Email Marketing
Education
Lindenwood University 2012 — 2013
Master of Science (M.S.), Marketing
Maryville University of Saint Louis 2003 — 2007
BFA, Graphic Design
Hinduja Global Solutions Inc., January 2012 - Present
Hinduja Global Solutions Inc., June 2002 - December 2011
Skills
Training Needs Analysis, Training Delivery, Employee Engagement, Training, BPO, Call Centers, Performance Management, Employee Relations, Leadership Development, Management, Customer Satisfaction, Operations Management, Vendor Management, Outsourcing, Process Improvement, Team Management
Education
Illinois State University 2000 — 2002
BS, Elementary Education
Illinois Central College
AA, Elementary Education
Sedona Staffing Services October 2013 - Present
Hinduja Global Solutions Inc., January 2012 - October 2013
Village of Mount Prospect January 2008 - December 2011
Skills
Sales, Direct Sales, Animal Husbandry, Animal Behavior, Dairy Science, Customer Service, Customer Support, Team Leadership, Teamwork, Building Relationships, Account Management, Selling
Education
University of Missouri-Columbia 2008 — 2011
Bachelor of Science (B.S.), Animal Sciences
Conservation Services Group March 2014 - Present
Hinduja Global Solutions Inc., September 2012 - Present
Afni Inc. 2004 - 2012
Morton Terrace January 2000 - December 2000
Skills
Customer Satisfaction, Customer Service, Customer Retention, Time Management, Telephone Skills
Education
Illinois Central College 2006 — 2010
Associate's degree, General Studies
Dell April 2014 - March 2015
StrategixSolutions LLC November 2011 - April 2014
Hinduja Global Solutions Inc., November 2009 - November 2011
ILFSOFT September 2007 - November 2009
NIIT Technologies Limited January 2005 - September 2007
Skills
BPO, Outsourcing, Offshoring, Business Development, Operations Management, Marketing Strategy, Life Insurance, P&C Insurance, Licensed Life & Health..., Series 6, Series 63, Financial Services, Recruiting, Mergers & Acquisitions, Start-ups, Business Intelligence, Strategy, Vendor Management, Management
Education
Trinity International University-Florida 1985 — 1989
MBA, International Business Management, 3.8
Trinity International University-Florida 1981 — 1985
BS, Business Marketing and Management, English, Physics, Economics, Advance Math, Calculus, 3.8
Jennie Robin Art August 2011 - Present
Kikay By Jenn February 2007 - Present
Hinduja Global Solutions Inc., March 2003 - September 2006
eTelecare Global Solutions July 2001 - September 2001
Linksys March 2001 - July 2001
Education
AMA University 1997 — 2001
BS Computer Engineering
Ateneo de Naga University 1997 — 1997
BS Computer Engineering
Miriam College 1996 — 1997
AB Communication Arts
Absolute Construction July 2015 - Present
Hinduja Global Solutions Inc., August 2011 - July 2015
AFFINA May 2007 - August 2011
Hitachi 2000 - 2009
AFFINA April 2004 - September 2007
AFFINA December 2000 - April 2004
AFFINA July 1996 - December 2000
Skills
Call Center, Customer Satisfaction, Outsourcing, Process Improvement, BPO, Vendor Management, Workforce Management, Customer Experience, Customer Service, Operations Management, Account Management, Team Management, Strategic Planning, Forecasting, Team Building, Management, Microsoft Excel, Call Centers, Coaching, Product Development, CRM
Education
Bradley University 1999 — 2004
BS, Business Management - Entreneurship
Illinois Central College 1997 — 1999
none, Business Management
Bradley University 1993 — 1995
none, Civil Engineering
Purdue University 1991 — 1992
none, Mechanical Engineering
Hinduja Global Solutions Inc., October 2010 - Present
AFFINA August 2010 - September 2011
AFFINA October 1992 - December 2010
Spirit Cruises 1991 - 1992
Time Inc. 1982 - 1992
Skills
Outsourcing, Call Centers, Information Security, Security, Vendor Management, Enterprise Risk..., Management, Team Management, Business Continuity..., Change Management, BPO, Risk Management, Solution Architecture, Information Technology, Training, Leadership, Start-ups, Business Development, Program Management, Process Improvement, Operations Management, Telecommunications, Customer Satisfaction, Enterprise Software, Contact Centers, Project Management, Customer Experience, Budgets, Quality Assurance, Performance Management, Strategic Planning, Team Building, Cross-functional Team..., Customer Retention, Account Management, New Business Development, CRM, Team Leadership, Business Process..., Marketing, Networking, Service Delivery, Sales, Solution Selling, Business Intelligence, Business Analysis, Integration
Education
Bradley University 1993 — 1996
Bachelor of Arts
Illinois Central College 2006 — 2007
CCNA Certification
College of DuPage 1988 — 1990
AA
UL January 2015 - Present
Trinity Charities 2013 - Present
Hinduja Global Solutions 2013 - January 2015
Baay Events January 2006 - December 2014
Hinduja Global Solutions Inc., 2012 - 2013
SAP April 2008 - December 2009
Marriott International January 2006 - April 2009
Marriott International 2005 - 2006
Skills
Marketing, Event Management, Business Networking, Marketing Strategy, Event Planning, Account Management, Sales, Vendor Management, Time Management, Marketing Communications, Sales Operations, Leadership, Project Planning, Strategic Planning, Strategy, Social Media, Project Management, Social Media Marketing, Budgets, Entrepreneurship, Business Development, CRM, Lead Generation, Marketing Research, Contract Negotiation, Customer Service, New Business Development, Market Research, Social Networking, Marketing Management, Online Marketing, Direct Marketing
Education
DePaul University - Charles H. Kellstadt Graduate School of Business
MBA, Management
PMP Certification
The University of Texas at Arlington
BBA, Marketing
Target February 2014 - Present
Hinduja Global Solutions Inc., November 2012 - October 2013
Skills
Multitasking Skills, Computer Software..., Analytical Skills, Organizational Design, Interpersonal Skill, Leadership Development, Bilingual, Team Orientation, Communication, Problem Solving, Problem Analysis, Managerial Skills, Superior Work Ethic, Information Systems, Event Management, Goal Oriented, Public Speaking, Market Planning, Customer Service, Social Media Marketing, Organizational..., Integrity, B2B Marketing, New Business..., Research, Consumer Behaviour, Public Relations, Critical Thinking, Microsoft Excel, PowerPoint, English, Market Intelligence, Event Planning, Organizational Structure, Market Research, Microsoft Word, Partnerships, Result Oriented, Time Management, Organizational..., Business, Customer Engagement, Fundraising, People Skills, Coordination, Spanish, Leadership, Brand Awareness, SAP, Microsoft Office
Education
Eastern New Mexico University 2007 — 2011
Business Administration, Marketing
Instituto Britanico 2004 — 2006
English (Language)
El Paso Community College
Associate's Degree, Interior Design Technology
VON Canada December 2009 - Present
Manpower January 2009 - December 2009
Randstad November 2007 - January 2009
IWK Health Centre January 2007 - April 2007
Hinduja Global Solutions Inc., 2003 - 2005
Skills
Recruiting, Employee Relations, HRIS, Human Resources, Performance Management, Organizational..., Succession Planning, Customer Retention, Technical Recruiting, Talent Acquisition, Applicant Tracking..., Onboarding, Sourcing, Talent Management, Temporary Placement, Policy, Labor Relations, Coaching, Employee Engagement, Interviews, New Hire Orientations, HR Policies, Workforce Planning, Taleo, College Recruiting, Job Descriptions, Deferred Compensation, Benefits Administration
Education
Saint Mary's University 2000 — 2005
Bachelor of Commerce (B.Com.), Human Resources Management and Services
Nova Scotia Community College 1999 — 2000
Business, Business Information technology/Accounting
Advance Auto Parts July 2012 - Present
Hinduja Global Solutions Inc., June 2011 - February 2012
Skills
Computers, Automotive
Education
Illinois Central College
Hinduja Global Solutions Inc., March 2011 - Present
ManpowerGroup February 2011 - September 2012
McDonald's Corporation November 2006 - January 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Photoshop, Social Media, Teamwork, Public Speaking, C++, HTML, Java, C, English
Education
Kaplan University 2012 — 2016
Technical University of Denmark 2007 — 2008
SunCoke Energy July 2013 - Present
SunCoke Energy May 2012 - August 2012
Hinduja Global Solutions Inc., February 2008 - December 2011
Skills
Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Teamwork, Chemistry, English, Chemical Engineering, Linear Regression, LIMS, Statistical Modeling, CHEMCAD, Process Simulation, SharePoint, Process Improvement, Quality Assurance, Root Cause Analysis, MS Project, Troubleshooting, Process Optimization, Process Engineering
Education
University of Illinois at Urbana-Champaign 2011 — 2013
BS Chemical Engineering, Chemical Engineering, Overall GPA 3.0/4.0
Illinois Central College 2007 — 2011
Associates, Arts and Science
Hinduja Global Solutions Inc., December 2010 - Present
AFFINA April 2009 - December 2010
AFFINA October 2007 - April 2009
AFFINA April 2002 - October 2007
AFFINA October 2000 - April 2002
AFFINA 1995 - 2000
Skills
Call Center, BPO, Process Improvement, Vendor Management, Workforce Management, Outsourcing, Customer Satisfaction, Operations Management, Contact Centers, Customer Experience, Call Centers, Leadership, Training, CRM, Team Management, Performance Management, Customer Service, Service Delivery, Customer Retention
Education
Illinois Central College 1985 — 1987
Associates in Applied Science, Business
Tech Mahindra Americas Inc October 2014 - Present
Satyam BPO Limited June 2006 - Present
Mahindra Satyam BPO Ltd June 2006 - October 2014
Hinduja Global Solutions Inc., December 2005 - June 2006
Siemens Information Systems Ltd 2003 - 2005
Skills
Vendor Management, Team Management, Service Delivery, Project Planning, Transition Management, Six Sigma
Education
Gulbarga University 1990 — 1994
BE, Electrical and Electronics Engineering
Peoples high school 1981 — 1987
Ocwen Financial Solutions September 2014 - July 2015
Hinduja Global Solutions Inc., October 2012 - June 2013
AFFINA December 2010 - March 2011
RGIS July 2007 - January 2010
University of Northern Iowa August 2006 - May 2007
University of Northern Iowa June 2005 - May 2006
Hawkeye Community College June 2002 - July 2003
Skills
Customer Service, Troubleshooting, Microsoft Office, PowerPoint, Public Speaking, Technical Support, Acting, Theatre, Performing Arts, Mathematics, Data Entry, Databases, Social Media, Public Relations, Access, Time Management, Facebook, Microsoft Excel
Education
University of Northern Iowa 2003 — 2007
Bachelor's, Theatre--Performance
Hawkeye Community College 2001 — 2003
Associates, Accounting
Quintiles Transnational June 2013 - Present
Quintiles Transnational March 2012 - June 2013
Quintiles Transnational October 2010 - February 2012
Quintiles Transnational October 2009 - September 2010
Quintiles Transnational April 2008 - September 2009
Quintiles Transnational April 2007 - March 2008
Quintiles Transnational March 2006 - March 2007
Hinduja Global Solutions Inc., June 2005 - March 2006
Hinduja Global Solutions Inc., June 2004 - May 2005
Harvest Medical Transcription December 2001 - May 2004
Skills
Six Sigma project..., Project Portfolio..., Process Writing, Process analysis - FMEA, Peak Performance..., Instructional Design, Clinical Trials, Project Management, Process Analysis, Six Sigma, Pharmaceutical Industry, Clinical Data Management, GCP, Quality Assurance, 21 CFR Part 11, Clinical Research, Data Management, EDC, CRO, ICH-GCP, CTMS, Medical Writing, Process Improvement, Quality Management, Integration, Oracle Clinical, Team Management, Program Management, Sop, Regulatory Affairs, Management, Business Process
Education
Project Management Institute, USA 2008 — 2008
PMP, Project Management
National Institute of Business Management 2006 — 2007
Executive MBA, Business Administration
University of Adelaide, Australia 2003 — 2003
FPH, Public Health
M.S Ramaiah Dental College 1999 — 2000
Bachelor of Dental Surgery, Clinical Internship in Dental Surgery
Gulbarga University 1995 — 1999
Bachelor of Dental Surgery, Dental Surgery
Hinduja Global Solutions Inc., March 2012 - Present
HGS - Hinduja Global Services January 2011 - March 2012
PAL Health Technologies June 2009 - January 2011
Afni November 1998 - August 2008
AFFINA January 1996 - November 1998
Skills
Public Relations, Sales Presentations, Marketing, Advertising, Management, Strategic Planning, Call Center, Marketing Strategy, Call Centers, Customer Satisfaction, BPO, Leadership, Marketing Management, CRM, Brand Development, Process Improvement
Education
Tennessee Temple University
BS
OSF HealthCare March 2014 - Present
avanti's April 2011 - October 2012
Hinduja Global Solutions Inc., October 2010 - February 2011
Residence Inn July 2010 - October 2010
Education
Illinois Central College 2003 — 2009
certificate, Phlebotomy Technician/Phlebotomist
Hinduja Global Solutions Inc., March 2009 - Present
Union Pacific Railroad March 2005 - February 2009
AT&T August 2000 - March 2005
Skills
BPO, Service Delivery, Call Centers, Transition Management, Workforce Management, Sla, Outsourcing, Operations Management, Team Management, Vendor Management, Process Improvement, Performance Management, Contact Centers, Six Sigma, Customer Experience, Process Excellence, Customer Satisfaction, MIS, Management, Operational Excellence, Quality Assurance, Team Leadership, Customer Service, Analysis, Training
Education
University of Phoenix 2010 — 2012
Bachelor's degree, Business Administration, Human Resources
The University of Texas at El Paso 1996 — 2000
Mechanical Engineering
Rawlings Sporting Goods April 2014 - Present
Rawlings Sporting Goods December 2012 - April 2014
Hinduja Global Solutions Inc., August 2012 - March 2013
Hinduja Global Solutions Inc., July 2011 - July 2012
Citi Mortgage September 2010 - July 2011
St. Louis Blues January 2011 - May 2011
NFL Players Association Game December 2010 - February 2011
St. Louis Bandits October 2009 - February 2011
St. Louis Rams September 2010 - December 2010
Lowe's Home Improvement March 2009 - August 2010
Skills
Direct Marketing, Data Entry, Data Analysis, Problem Solving, Sports Marketing, Project Management, Call Processing, Event Management, Sport Business..., Ticket Sales, PowerPoint, Microsoft Word, Microsoft Office, Management, Time Management
Education
Maryville University of Saint Louis 2013 — 2014
Master of Business Administration (M.B.A.), Sport and Entertainment Management
Maryville University of Saint Louis 2009 — 2011
Undergraduate, Sport Business Management
St. Charles Community College 2007 — 2009
Associate of Arts, Business Management
Securitas Security Services USA, Inc. October 2012 - Present
EP!C June 2009 - Present
Hinduja Global Solutions Inc., April 2011 - September 2012
The Book Nook August 2010 - March 2011
East Bay Camp June 2010 - June 2010
Grady Christmas Tree Farm December 2001 - December 2009
Girl Scouts of Central Illinois - Peoria Regional Office June 2008 - August 2008
Girl Scouts of Central Illinois - Peoria Regional Office June 2007 - August 2007
United Cerebral Palsy January 2007 - June 2007
Girl Scouts of Central Illinois - Peoria Regional Office June 2006 - August 2006
Skills
Teamwork, Customer Service, Public Speaking, Microsoft Office, Editing, Event Planning, Community Outreach, PowerPoint, Social Networking, Social Media, Microsoft Word, Leadership, Event Management, Research, Facebook, Creative Writing
Education
Illinois State University 2008 — 2011
M.S., Criminal Justice Sciences
University of Illinois Springfield 2003 — 2007
B.A., Criminal Justice (Major), Psychology (Minor)
Illinois Central CollegeJuly 2009
U.S. Silica Company July 2015 - Present
Seneca Township High School August 2014 - July 2015
Hinduja Global Solutions Inc., December 2006 - June 2012
Hinduja Global Solutions Inc., August 2006 - December 2006
Aeropostale December 2002 - November 2006
New York & Company November 2005 - May 2006
Factory Card & Party Outlet May 2002 - August 2002
Gadzooks May 2000 - August 2002
Skills
Customer Satisfaction, Marketing, Market Research, Social Networking, CRM, Customer Service, Process Improvement, Customer Experience, Call Centers, Management, Analysis, PowerPoint, Sales, JD Edwards, RailConnect
Education
Bradley University 2002 — 2006
Bachelor of Science, Business - Marketing
OneFire November 2012 - July 2015
Hinduja Global Solutions Inc., June 2011 - October 2012
Born Paint Company June 2007 - July 2011
Born Paint 2007 - 2011
United States Air Force 2000 - 2002
Skills
Customer Service, B2B, Social Networking, Management, Fine Art, Sales, Social Media, Advertising
Education
University of Maryland 2000 — 2003
Bachelor's degree, Mathematical Statistics and Probability
Community College of the Air Force 2000 — 2002
Database Management
Hinduja Global Solutions March 2015 - Present
Hinduja Global Solutions Inc., May 2011 - March 2015
Skills
Technical Support, Environmental Policy, Economics, Benefits Negotiation, Market Research, Testing, Networking, Software Installation, Renewable Energy Policy, Public Policy, Environmental Studies, Financial Analysis, Renewable Energy, Data Analysis, Data Entry, Project Management, Managing Project Budgets, Operations Research, Conflict Resolution, Microsoft Technologies, Appleworks, LibreOffice, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Customer Recovery, Customer Satisfaction
Education
Illinois State University 2008 — 2011
Bachelor of Science (B.S.), Renewable Energy Economics & Public Policy, Environmental Studies
Illinois Central College 2006 — 2008
Associate of Arts and Sciences (AAS), Computer Science, Graphic Design
Hinduja Global Solutions December 2014 - Present
Hinduja Global Solutions Inc., November 2012 - December 2014
Hinduja Global Solutions Inc., July 2011 - November 2012
Marquette Group August 2009 - June 2011
Jupiterimages October 2001 - August 2009
World Financial Group October 1999 - October 2001
College Pro Painters February 1998 - September 1998
Skills
Marketing Strategy, PowerPoint, Online Marketing, Leadership, Strategy, Microsoft Excel, Microsoft Word, Sales, Sales Management, Account Management, Leadership Development, CRM, Public Speaking, Microsoft Office, Training, Direct Marketing, Management, Team Leadership, New Business Development, Process Improvement, Marketing, Online Advertising, SEO, Business Strategy, Social Media, Advertising, Market Planning, Product Development, Recruiting, E-commerce, Business Development, Digital Marketing, Event Management, Change Management, Business Planning, Marketing Communications, Strategic Planning, Event Planning, Sales Process, Operations Management, Team Building, SEM, Customer Service, Public Relations, Budgets, Customer Retention, Sales Operations, Selling, Social Media Marketing, Social Networking
Education
University of Illinois Springfield 2009 — 2011
MBA, Master's Business Administration
Net Care Now Inc. January 2015 - Present
MyNetClinic.com January 2013 - Present
Indra August 2007 - December 2012
Xylym December 2003 - August 2007
Fortune Infotech June 2002 - October 2003
Hinduja Global Solutions Inc., June 2001 - March 2002
Soneta March 1999 - June 2001
AIM America February 1994 - March 1999
MB Direct April 1990 - February 1994
Skills
Executive Management, Business Development, Strategy, Outsourcing, Leadership, Process Improvement, Strategic Partnerships, CRM, Strategic Planning, New Business Development, Start-ups, Cloud Computing, Business Strategy, Management, Consulting, Program Management, Business Process, Management Consulting, Mergers & Acquisitions, IT Strategy, Enterprise Software
Education
The Ohio State University
US Air Force Training Academy
Advanced Mission Capability Officer, Military Operational Art and Science/Studies
Caterpillar Inc. July 2013 - Present
Cullom Davis Library November 2012 - Present
Hinduja Global Solutions Inc., May 2012 - January 2013
Five Points Washington March 2010 - May 2012
Skills
Modern Standard Arabic, Spanish, Foreign Languages, Foreign Policy, International Business, Marketing, Time Management, International Relations, Notable Achievements, French, Superior Work Ethic, Center of Excellence, Translation, Economics
Education
Bradley University 2012 — 2016
Bachelor of Business Administration (BBA), International Business & Spanish
Hinduja Global Solutions Inc., April 2008 - Present
HTMT Global solutions October 2005 - March 2008
HTMT Ltd November 2001 - October 2005
Hinduja TMT May 1999 - November 2001
Skills
Business Services, BPO, Team Management, Operations Management, P&L Management, Strategy Development, Executive Coaching, Strategy, Leadership, Outsourcing, Mergers & Acquisitions, New Business Development, CRM, Telecommunications, Business Development, Management
Education
Indian Institute of Management, Calcutta 1986 — 1988
PGDM, Business Administration and Management, General
Indian Institute of Technology, Madras 1979 — 1984
B Tech, Mechanical
Wainwright Industries October 2013 - Present
Hinduja Global Solutions Inc., August 2011 - October 2013
American TV & Appliance, Inc January 2004 - August 2011
Sears Holdings Corporation December 1995 - May 2004
Skills
Employee Relations, Recruitment/Retention, Training & Development, FMLA, Workers Compensation, Unemployment Claims, OSHA, Employment Law, Benefits Administration, Compensation, Performance Management, Team Leadership, Talent Acquisition, Direct Sourcing, Talent Assessment, Behavior Based..., Candidate Experience, Social Networking, Applicant Tracking...
Education
University of Missouri-Saint Louis
Bachelor's Degree, Business Administration and Management, General
Hinduja Global Solutions Inc., April 2008 - Present
HTMT Global Solutions Ltd August 2006 - March 2008
HTMT Global Solutions Ltd., April 2005 - August 2006
HTMT Global Solutions Ltd., April 2004 - March 2005
HTMT Global Solutions March 2003 - March 2004
eGlobal Businss Inc August 2000 - March 2003
Presidium Access Direct August 1997 - June 1998
JT Mobiles April 1996 - May 1997
Natampalli Enterprises July 1994 - August 1996
Mysore Yellow Pages January 1991 - September 1994
Skills
Operations Management, New Business Development, Customer Relations, People Management, Account Management, Outsourcing, BPO, Program Management, Key Account Management, Business Development, Management, CRM, Pre-sales, Call Centers, Vendor Management, Team Management, Leadership, Project Management, Sales, Performance Management, Executive Management, Strategy, P&L Management, Transition Management, Service Delivery, Business Analysis, Process Improvement, Customer Experience, Business Process..., Cross-functional Team..., Change Management, Offshoring
Education
Indian Institute of Management, Bangalore 2005 — 2006
AGMP, General Management
University of Mysore 1998 — 2000
MBA, Sales & Marketing
University of Mysore 1996 — 1998
Masters in Food & Agri Management, Rural & Processed Food Marketing
University of Mysore 1991 — 1994
Business Management, Sales & Marketing
Mahajana Pre University College 1989 — 1991
PCME, Physics Chemistry Mathematics Electronics
Mahajana High School 1986 — 1989
Federal Companies 2015 - Present
Express Employment Professionals 2014 - February 2015
Express Employment Professionals 2006 - 2014
Hinduja Global Solutions Inc., 2011 - 2012
Tri-County (Peoria) Urban League September 2009 - 2012
Skills
Recruiting, Coaching, Human Resources, Customer Service, Event Planning, Community Outreach, Training, Nonprofits, Microsoft Office, PowerPoint, Temporary Placement, Team Building, Social Networking, Leadership Development, Research, Employee Relations, Leadership, Customer Satisfaction, Non-profits, Microsoft Excel, Administrative..., Job Search Strategies, Resume Writing, Volleyball, Strategic Planning, Internet, Photoshop, Windows, Youth Ministry, Youth Mentoring, Screening, Interviews, Job Fairs, Onboarding, Temporary Staffing, HR Consulting, HR Policies, Recruitment Advertising, Microsoft Word, Management, Applicant Tracking..., Talent Acquisition
Education
Illinois State University 2010 — 2010
Kansas City Kansas Community College 2008 — 2010
Associate of Arts and Sciences (A.A.S.)
Peoria High School
Illinois Music Hall of Fame January 2014 - Present
Hinduja Global Solutions Inc., 2010 - 2012
Merck 2005 - 2010
AFFINA 1999 - 2004
CILCO (now Ameren) 1993 - 1999
Skills
Marketing, Salesforce.com, Account Management, Marketing Strategy, Advertising, Microsoft Excel, Leadership, Microsoft Word, Marketing Communications, Online Marketing, Facebook, Results-driven leader..., Energetic approach and..., Award-winning sales..., Sales, Business Strategy, New Business Development, Well-honed presentation..., Energy Industry, Call Centers, Strong verbal and..., Creative Thinker, Radian6, Graphic Design, Sales Management...
Education
University of Illinois Springfield
Bachelor's Degree, Management
Illinois Central College
Associate's degree, Graphic Design
Lindenwood University August 2015 - Present
Paradowski Creative May 2014 - August 2014
Monsanto May 2013 - August 2013
Hinduja Global Solutions Inc., May 2012 - August 2012
Skills
Work Ethic, Communication, Customer Service, Organization, Relationship Marketing, Adaptability, Team-oriented, Creative Problem Solving, Time Management, Self-confidence, Microsoft Excel, Microsoft Word, PowerPoint, Prezi, Data Entry, Mac, Data Analysis, Windows
Education
Lindenwood University 2015 — 2017
Master of Arts (M.A.), Communication, General
University of Missouri 2011 — 2015
BA Communication, Business Minor, Human Development and Family Studies Minor, Multicultural Certificate
Hinduja Global Solutions Inc., October 1998 - Present
Skills
Recruiting, Employee Engagement, Talent Management, Training Delivery, Performance Management, Human Resources, Employee Relations, HRIS, Onboarding, Talent Acquisition, HR Policies, Applicant Tracking..., Training, New Hire Orientations, Benefits Administration, Sourcing, Deferred Compensation, Customer Service, College Recruiting
Education
Illinois State University
Verizon Wireless April 2012 - Present
CIGNA October 2006 - April 2012
Kaiser Permanente January 2006 - September 2006
Blue Cross Blue Shield Nebraka April 2005 - December 2005
Hinduja Global Solutions Inc., April 2000 - July 2001
Education
University of North Texas 2001 — 2004
B. M. S. College of Engineering 1995 — 1999
BE, Instrumentation & Electronics
Delta Faucet Company September 2015 - Present
Delta Faucet Company August 2014 - Present
Hinduja Global Solutions October 2013 - August 2014
Hinduja Global Solutions Inc., June 2000 - October 2013
Peoria Park District 1991 - 2000
EDG Enterprises 1989 - 1991
Skills
Organizational..., Performance Management, Talent Acquisition, Leadership Development, Coaching, Call Centers, Training, Strategic Planning, Employee Engagement, Program Management, Leadership, Customer Service, Recruiting, Human Resources, Process Improvement, Employee Training, Vendor Management, Employee Relations, Interviews, Executive Coaching, Team Building
Education
Pennsylvania State University 1984 — 1988
B.S.
Firstsource Solutions Limited August 2013 - August 2015
Hinduja Global Solutions Inc., August 2011 - August 2013
Butterfield Fulcrum June 2009 - August 2011
Kingfisher Airlines July 2007 - June 2009
Naukri.com September 2005 - June 2007
Skills
Financial Analysis,..., Team Management, Management, Financial Analysis, Analysis, Business Analysis, Competitive Analysis, Business Strategy, MIS, Strategy, Finance, Business Planning, Pricing
Education
Alliance Business Academy 2004 — 2006
Post Graduate Diploma in Business Management, Marketing
Nagpur University 1998 — 2002
Bachelor of Engineering, Electrical
Samaritan Ministries International November 2013 - Present
Peoria Christian School August 2012 - July 2013
Hinduja Global Solutions Inc., August 2009 - July 2012
Eureka College February 2009 - August 2009
Skills
Editing, Proofreading, Social Media, Creative Writing, Microsoft Office, Research, Customer Service, Press Releases, Facebook, Training, Newsletters, Blogging, Content Development, Curriculum Design, Spanish
Education
Eureka College 2007 — 2009
Bachelor of Arts (B.A.), Spanish Language and Literature
Eureka College 2007 — 2009
Bachelor of Arts (B.A.), English Writing
Illinois Central College 2005 — 2007
Associate of Arts (A.A.), English
Caleres, Inc. March 2014 - Present
Hinduja Global Solutions Inc., October 2012 - March 2014
Hinduja Global Solutions Inc., February 2011 - October 2012
Hinduja Global Solutions September 2008 - February 2011
Elite Property Management March 2000 - September 2008
Skills
Agriculture, Bookkeeping, Business Analysis, Business, Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Office Management, QuickBooks, Sales Support Tools, Management, Leadership, Training, Coaching, CRM, Process Improvement, Outlook, Employee Training, Call Centers, Negotiation, Databases, Operations Management, Analysis, Project Management, Cross-functional Team..., Customer Satisfaction, Forecasting, Team Leadership, Time Management, Team Building, Retail
Education
WGU Missouri 2014 — 2015
B.S. Business Management, Business management
St. Louis Community College 1998 — 2003
Associates in Art Business Administration, Business Administration and Management, General
Missouri State University 1997 — 1998
Business administration, Business Administration and Management, General
Medco Health Systems September 2008 - Present
CVS Caremark Corporation September 1995 - September 2008
Hinduja Global Solutions Inc., September 1998 - August 2005
SYNVISTA THERAPUTICS May 1998 - September 1998
Watson Pharmaceuticals August 1993 - December 1994
Schering-Plough Research Institute May 1991 - September 1992
Skills
Pharmaceutical Industry, Clinical Research, Biotechnology, Pharmacists, Healthcare, Medicare Part D, Healthcare Information..., Data Analysis, Pharmaceutics, Pharmacy, Managed Care, Regulatory Affairs, Informatics, Oncology, Quality Assurance, Clinical Trials, Sop, Pharmacovigilance
Education
Long Island University, Brooklyn Campus 1994 — 1996
BS, PHARMACY
Rutgers University-New Brunswick 1993 — 1994
BS, CHEMISTRY
Stevens Institute of Technology 1989 — 1990
COMPUTER ENGINEERING
Hinduja Global Solutions Inc., December 2012 - May 2013
Cigna Home Delivery September 2000 - January 2012
Skills
Ceritified Medical Coder, CPT, Medical Terminology, Medisoft, Health Insurance, Claim
Education
Manor College 2010 — 2011
Medical Coding and Billing certificate
Cognizant Technology Solutions April 2013 - Present
emids August 2012 - March 2013
iGATE Patni March 2011 - August 2012
Computer Sciences Corporation April 2006 - February 2011
Hinduja Global Solutions Inc., June 2003 - March 2006
Skills
US Healthcare, Facets Configuration, Requirements Gathering, Facets Testing
Education
National College 1995 — 1998
B.Sc, Life Sciences
Chartis (AIG) October 2000 - Present
ASHOK LEYLAND INFORMATION TECHNOLOGY (ALIT) December 1997 - October 2000
Hinduja Global Solutions Inc., January 1998 - August 2000
Skills
PMP, Project Portfolio..., Business Analysis, Requirements Analysis, Requirements Gathering, SDLC, Enterprise Architecture, IT Strategy, Software Project..., Vendor Management, Business Process..., Data Warehousing, Business Intelligence, SOA, Solution Architecture, Agile Methodologies
Education
Andhra University 1994 — 1997
M.Sc (Tech) Electronics, Electronics
A.V.N. COLLEGE 1991 — 1994
B.SC, Electronics
Public Library of Cincinnati and Hamilton County December 2011 - Present
Earlham College August 2010 - July 2011
Hinduja Global Solutions Inc., January 2010 - July 2010
Skills
Event Planning, Volunteer Management, Editing, Research, Community Outreach, Writing
Education
Earlham College 2005 — 2011
BA, Politics
Cincinnati Country Day School 2001 — 2005
High School Diploma
Hinduja Global Solutions Inc., June 2012 - Present
Help at Home, Inc February 2012 - July 2012
Omega Home Health Care LLC March 2011 - February 2012
Afni December 2010 - March 2011
King Haulers Incorporated December 2004 - December 2010
Skills
Customer Service, Clerical Duties, Sales Management
Education
Olive Harvey College
Accounting/Computer Information Systems
The College of Office Technology
Microcomputer Information Systems
BroMenn Healthcare August 2011 - Present
Hinduja Global Solutions Inc., September 2010 - January 2011
Skills
Pharmacy Technicians, CNAS
Education
Methodist College of Nursing 2012 — 2016
BSN, Registered Nursing/Registered Nurse
Heartland Community College 2012 — 2012
Bass Pro Shops July 2011 - Present
TTD Holdings November 2009 - June 2011
Hinduja Global Solutions Inc., November 2008 - November 2009
Skills
Customer Service, Cooking, Sales, Inventory Management, Email, Data Entry, Cleaning
Education
Illinois Central College 2003 — 2006
Richwoods Highschool
Self Employed January 2012 - Present
Hinduja Global Solutions Inc., 2009 - 2012
Skills
Computer Repair, Networking, Consumer Electronics, Connectivity, Computer Hardware, Payroll, Front Office
Education
Illinois Central College 2009 — 2012
Verizon Wireless January 2013 - Present
Hinduja Global Solutions Inc., 2008 - 2012
Skills
Employee Engagement, Performance Management, Talent Acquisition, Employee Relations, Training Delivery, Call Centers, Workforce Management, Soft Skills, Training Needs Analysis
Education
El Paso Community College
Hinduja Global Solutions Inc., December 2012 - Present
3i Infotech October 1999 - March 2012
J.P. Media, Inc October 1994 - October 1999
Skills
Outlook, Salesforce.com, Egencia Travel Program, Office Management, Travel Arrangements, Executive Support, Lotus Notes, Microsoft Office, Shipping, Salesforce Administrator, Meeting Planning, Teleconference meetings, Receptionist Duties, Expense Reports, Event Management, Management, Human Resources, Business Analysis, Customer Service, Business Development, Vendor Management, CRM, Account Management, Outsourcing, Strategic Planning
Education
College of DuPage
Computer and Information Sciences and Support Services
Hinduja Global Solutions Inc., October 2012 - Present
Deloitte October 2001 - October 2012
Education
Mapua Institute of Technology
Bachelor's degree, Chemical Engineering