IBM Global Technology Services
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IBM Global Technology Services Employees
IBM Global Technology Services April 2015 - Present
IBM Global Technology Services January 2014 - April 2015
IBM Systems & Technology Group July 2011 - December 2013
IBM Global Services April 2006 - July 2011
IBM e-business Hosting April 2004 - April 2006
IBM e-business Hosting April 2001 - April 2004
IBM 1987 - 1992
Skills
Channel Sales, Channel Strategy, International Business, Business Development, Professional Services, Program Management, Legal Writing, Contract Negotiation, Strategic Partnerships, Product Certification, Channel Partners, Channel Strategy..., Channel Account..., Vendor Management, Contractual Agreements, Contract Management, Legal Compliance, Management, Operations Management, New Business Development, Sales Enablement, Sales Operations, Cross-functional Team..., Team Building, Team Leadership, Leadership, Business Process, Business Process..., Solution Selling, Internal Controls, Managed Services, SaaS, Cloud Computing, Business Intelligence, Demand Generation, Enterprise Software, Go-to-market Strategy, CRM
Education
Mercer University
Bachelor of Business Administration (BBA), Management/Marketing
IBM Global Technology Services June 2015 - Present
IBM December 2012 - Present
IBM India Pvt Ltd December 2010 - December 2012
IBM India Pvt Ltd December 2008 - December 2010
Unisys India Pvt Ltd August 2007 - December 2008
Symantec April 2005 - August 2007
Convergys November 2003 - February 2005
SSi - Jodhpur January 2002 - July 2003
Skills
IT Service Management, Service Delivery, Backup Exec, Windows Server, Vendor Management, Solaris, Pre-sales, Employee Management, Performance Management, Capacity Planning, Knowledge Management, Relationship Management, Process Management, Personal Development, Netbackup, Servers, ITIL, Virtualization, Storage, Disaster Recovery, Storage Area Networks, SAN, VMware, Storage Virtualization, Management, High Availability, Data Center
Education
DOEACC 2001 — 2003
A Level, Computers
Jai Narain Vyas University 2000 — 2002
M.Com, Commerce
Delhi University 1997 — 2000
B.Com, Commerce
Tyler Technologies May 2014 - Present
ServiceMaster May 2013 - May 2014
ServiceMaster May 2012 - May 2013
The Epitec Group May 2011 - July 2012
22nd Century Technologies for ACS February 2011 - May 2011
Vaco July 2010 - February 2011
Millennium Software October 2007 - July 2010
Quantum Leap Communications July 2007 - October 2007
IBM Global Technology Services September 2001 - May 2007
WMTA 2004 - 2007
Skills
IT Management, Leadership, Project Management, Requirements Analysis, Business Process..., Cross-functional Team..., Technical Leadership, Project Delivery, Telecommunications, Software Documentation, Process Improvement, CRM, Analysis, VoIP, Vendor Management, Networking, Call Centers, Project Planning, Team Building, Problem Solving, Disaster Recovery, PMP, Customer Service, Cisco Technologies, Network Administration, Technical Support, Troubleshooting, Team Leadership, Change Management, Computer Network..., PMO, Supervisory Experience, Budgets, Telephony, Documentation, Testing, Project Implementation, Project Coordination, Network Operations, Network Migrations, Public Speaking, System Administration, Budgeting, Customer Relations, Vendor Relations, Project Execution, Cross Functional Team..., Root Cause Problem..., Business Planning, Client Rapport
Education
Davenport University 1987 — 1989
A.S. Degree, Accounting
ITIL® v3
ITIL® v3, ITIL® v3
IBM, Global Technology Services May 2012 - Present
Fannie Mae October 2011 - May 2012
Rolls-Royce North America May 2011 - August 2011
White House Black Market December 2010 - March 2011
St. Jude Children's Hospital May 2009 - February 2011
Detroit Red Wings March 2009 - August 2010
Skills
Project Management, Forecasting, Six Sigma, Sales, Microsoft Excel, PowerPoint, Microsoft Office, Marketing, Social Media, Customer Service, Microsoft Word, Event Planning, Facebook, Public Speaking, Research, Customer Engagement, Marketing Communications, Microsoft Visual Studio..., Retail Sales, Fashion, Merchandising, Analysis, Team Leadership
Education
Michigan State University 2008 — 2012
Bachelors Degree, with Honors, Supply Chain Management, Graduated
Northville High School 2004 — 2008
Bachelor of Science (B.S.), Logistics, Materials, and Supply Chain Management
Hunter Douglas October 2014 - Present
IBM October 2012 - 2014
IBM March 2012 - October 2012
IBM Global Technology Services December 2010 - March 2012
IBM Global Services October 1996 - December 2010
MIS 1994 - 1995
Skills
PMP, PMO, Program Management, Project Portfolio..., Vendor Management, IT Strategy, IT Management, Requirements Analysis, Project Delivery, Business Process, Integration, Business Analysis, Project Management, Process Improvement, Management, Data Center, Cross-functional Team..., IT Service Management, Leadership, Enterprise Software, Outsourcing, IT Outsourcing, Service Delivery, Software Project..., Security, Enterprise Architecture, Solution Architecture, Cloud Computing, Professional Services, Business Intelligence, Governance, Resource Management, SaaS, Business Process..., IT Operations, Disaster Recovery, Information Technology
Education
Conscires Agile Practices 2014 — 2014
University of Colorado Boulder - Leeds School of Business 2008 — 2008
George Washington University 2000 — 2002
Coleman College 1983 — 1984
BS
University of San Diego 1979 — 1982
BBA
IBM June 2005 - Present
IBM Global Technology Services June 2005 - Present
IBM August 2013 - August 2014
IBM March 2013 - April 2013
IBM July 2012 - February 2013
The Symphoni Group 2012 - 2013
IBM January 2012 - October 2012
IBM March 2012 - May 2012
IBM April 2011 - December 2011
IBM October 2009 - March 2011
Skills
Security, System Architecture, CISSP, Disaster Recovery, IPS, Penetration Testing, Firewalls, Network Security, Vulnerability Assessment, Identity Management, PCI DSS, Information Security..., Business Continuity, Physical Security, Virtualization, PKI, Computer Forensics, Data Center, MIS, IT Audit, Access Control, Security Management, Cryptography, Risk Assessment, IDS, Compliance, Security Audits, Network Architecture, Strategic Planning, Change Management, Process Improvement, Team Building, Program Management, P&L Management, Business Strategy, Financial Management, People Management, Vendor Management, Team Leadership, Operations Management, HIPAA, Solution Design, IT Service Management, Encryption, Servers, Active Directory, IT Governance, Cloud Computing, Cloud Security, Governance
Education
College for Financial Planning 1989 — 1991
CFP, Financial Planning Certification
Belmont University - Jack C. Massey Graduate School of Business 1981 — 1983
Bachelor of Business Administration (B.B.A.), Music Industry Major, Business Admin minor, 3.6
Clemson University 1978 — 1981
Industrial Education, 2.4
IBM Global Technology Services June 2015 - Present
IBM January 1997 - June 2015
Target Stores August 1995 - December 1996
Dayton Hudson Dept Stores October 1994 - July 1995
Dayton's Dept Stores May 1982 - June 1995
Skills
Problem Solving, Documentation, z/OS, DB2, Omegamon, SPUFI, IBM Utilities, DB2/SQL, IBM Mainframe, TSO, JCL, SQL Tuning, Mainframe, Performance Tuning, Database Administration, ISPF, Database Design, Databases, SQL
Education
Alexandria Technical College 1973 — 1975
Associate, Computer Operations & Programming
Intel Corporation June 2015 - Present
TEKsystems February 2012 - Present
Pacific Gas and Electric Company August 2013 - December 2014
California Department of Fish and Wildlife February 2012 - July 2013
IBM Global Technology Services 2009 - February 2012
Healthnet Inc. November 2004 - February 2009
Healthnet Inc. January 2001 - November 2004
Foundation Health Systems May 1999 - January 2001
Foundation Health Systems March 1998 - May 1999
Skills
Active Directory, Windows Server, Servers, Disaster Recovery, Troubleshooting, VMware ESX, Citrix, Operating Systems, Security, Data Center, Technical Support, Group Policy, Information Technology, System Administration, Virtualization, BMC Remedy, Microsoft Exchange, Software Installation, Windows 7, Windows, Testing, VMware, Cluster, System Deployment, VMware vSphere, Netbackup, vSphere, Storage Area Networks, WAN, Windows Server 2008, Credant Encryption, DHCP, VMware Infrastructure, Unix, Windows Server 2003, Hardware, TCP/IP, Network Security, Remedy, Microsoft Exchange 2010, CommVault, Firewalls, JIRA, Bamboo, Mercurial, Git, Confluence
Education
California State University-Sacramento 2004 — 2009
Bachelor of Science (BS), Computer and Information Sciences, General
PetSmart November 2014 - Present
Sidley Austin February 2010 - November 2014
IBM Global Technology Services November 1998 - December 2008
IBM June 1997 - August 1997
Apple Computer June 1995 - August 1996
Skills
Business Resilience, Project Management, Business Continuity, Crisis Management, Disaster Recovery, Emergency Services, Life Safety, Risk Assessment, Process Improvement, Data Center, Management, Risk Management, Incident Management, Vulnerability Assessment, Business Continuity..., Strategy, Financial Audits, Security, ITIL, Information Security..., Training, Governance, Physical Security, Enterprise Software, Information Security, IT Management, IT Strategy
Education
Hampton University 1994 — 1998
B.S., Marketing
Model N August 2014 - Present
IBM 2010 - August 2014
IBM Global Technology Services January 2008 - April 2010
IBM Global Business Services October 2005 - December 2007
IBM Global Business Services November 2002 - September 2005
PricewaterhouseCoopers March 1998 - October 2002
SmithKline Beecham July 1996 - March 1998
Independent consultant 1994 - 1995
University of Pennsylvania School of Medicine 1985 - 1995
DECUS January 1990 - January 1994
Skills
Healthcare, Management Consulting, Knowledge Management, IT Strategy, Data Management, Program Management, Competitive Intelligence, Business Intelligence, Thought Leadership, Governance, Information Management, Strategic Consulting, VMS, Enterprise Risk..., Crisis Management, Molecular Biology, Pharmaceutical Industry, Business Strategy, Big Data, Lifesciences, Strategy, Management, CRM, Strategic Planning, Leadership, Healthcare Information..., Project Management, Risk Management, Cross-functional Team..., Analytics, Business Process, Outsourcing, ERP, Professional Services, Enterprise Software, Enterprise Architecture, Disaster Recovery, Cloud Computing, SaaS, Consulting, Business Process..., Project Portfolio..., Business Analysis, Solution Architecture, Integration, PMO, Vendor Management, IT Management, SDLC, Business Transformation
Education
The Johns Hopkins University School of Medicine 1980 — 1984
PhD
Gettysburg College 1976 — 1980
BA
Nether Providence High School
Nether Providence High School
Digineer 2010 - Present
Darian Klein, Ltd. 2009 - Present
IBM Global Technology Services 2005 - 2009
IBM Business Consulting Services 2000 - 2005
St. Paul Teachers' Retirement Fund Associaiton 1992 - 1999
Skills
Agile & Waterfall..., Program Management, Project Management, Agile Project Management, Business Intelligence, Strategy, Agile Methodologies, PMP, Consulting, SDLC, PMO, CRM, Management, Business Analysis, Leadership, Outsourcing, Strategic Planning, Project Planning, Management Consulting, Requirements Analysis, Integration, Software Project..., Data Warehousing, MS Project, ITIL, Software Development, Team Leadership, Enterprise Architecture, Software Documentation, Project Portfolio..., Business Process..., Business Process, IT Management, Cross-functional Team..., IT Strategy, Process Improvement, Enterprise Software, IT Service Management, Project Delivery, Requirements Gathering, Budgets, Business Transformation, Change Management, Business Process..., Service Delivery, Resource Management, Vendor Management
Education
University of Minnesota - Carlson School of Management 1997 — 1999
MBA
Hamline University 1988 — 1992
BA
IBM Global Technology Services January 2012 - Present
Chainwheel Drive November 2007 - January 2012
SunGard Availability Services July 1998 - September 2007
Skills
Mainframe Architecture, IBM Mainframe, Mainframe Testing, Mainframe Configuration, Mainframe Computer..., Customer Services, Sales, Data Center, Computer Operations, ISPF, JES2, Visio, Technical Support, HMC, MVS, SDSF, OS/390, Disaster Recovery, z/VM, Troubleshooting, z/OS, Mainframe, Customer Service, Testing, DB2
Education
Baruch College 1987 — 1989
Certificate, Computer Science
C&K Systems, Inc. September 2013 - Present
IBM Global Technology Services March 2013 - August 2013
IBM Global Technology Services September 2003 - March 2013
IBM Strategic Outsourcing March 1996 - September 2003
Advantica Restaurant Group April 1995 - March 1996
Hardee's February 1994 - April 1995
Skills
Help Desk Support, Technical Support, Hardware, Troubleshooting, Printers, Customer Service, Service Delivery, Retail, Customer Satisfaction, System Administration, Incident Management, Time Management, IBM 4690, Lotus Notes, Remote Desktop, Networking, Training, Customer-focused Service, Passion for Helping..., Vendor Management, Helping Clients Succeed, Teamwork, Dependable Team Player, Reliability, Communication Skills, Team-oriented, POS, Windows XP, Windows 7, A Certified, Windows XP Pro
Education
Middle Tennessee State University 1985 — 1990
Bachelor of Business Administration (BBA), Human Resources Management/Personnel Administration, General
IBM Cloud Services May 2015 - Present
IBM Global Technology Services January 2013 - June 2015
IBM Global Technology Services August 2010 - June 2013
IBM March 2011 - May 2012
IBM February 2010 - August 2010
IBM August 2009 - January 2010
IBM Global Services October 2008 - February 2009
IBM Global Services March 2007 - October 2008
IBM January 2006 - March 2007
IBM April 2005 - January 2006
Skills
Network Administration, ITIL, Outsourcing, Analysis, IT Operations, SDLC, Strategy, System Deployment, IT Outsourcing, Databases, Virtualization, Leadership, Cloud Computing, Certified Project..., SQL, Project Delivery, IT Management, Managed Services
Education
New Mexico State University 2007 — 2009
Bachelors, Community and Human Services
The George Washington University - School of Business 1999 — 2001
Masters Certificate, Project Management
Columbus State Community College 1992 — 1994
N/A, computer science
IBM, Global Technology Services January 2015 - August 2015
IBM Rational Software July 2013 - January 2015
IBM, Rational Software July 2007 - July 2013
IBM Rational Software March 2003 - June 2007
Rational Software September 2000 - March 2003
Skills
Training, Management, Enterprise Software, Forecasting, Access, Business Analysis, Program Management, Requirements Analysis, Integration, Pre-sales, Solution Architecture
Education
National Louis University
Bachelor of Science
Amtrak April 2014 - Present
Amtrak October 2013 - April 2014
IBM Global Technology Services May 2011 - October 2013
FineTek @ Shampoo Nightclub August 2002 - June 2012
Leprechaun LLC May 2010 - February 2011
Edgen Murray May 2008 - August 2008
Canon Business Solutions November 2004 - April 2008
STG, Inc June 2002 - September 2003
Skills
Troubleshooting, Active Directory, Microsoft Exchange, Technical Support, Printers, Servers, Visio, Management, Team Building, Windows 7, Software Installation, Security, Integration, XP, Operating Systems, Computer Hardware, Hardware, Laptops, Software Documentation, Citrix, Help Desk Support, HP, Training, Leadership, Windows Server, Databases, Vendor Management, Windows, Access, Windows XP, OS X, Hardware Support, Workstations, SQL, Document Management, System Deployment, Antivirus, Information Technology, Service Desk, Desktop Computers, Dell Computers, Network Administration, DHCP, DNS, Call Centers, Microsoft SQL Server, Project Management, Microsoft Project, Solidworks, EPDM
Education
Bucks County Community College
Biology
IBM Corporation December 2014 - Present
IBM April 2011 - December 2014
IBM Software Group March 2011 - June 2014
IBM Global Technology Services July 2010 - May 2011
IBM Software Group January 2005 - July 2010
IBM Software Group October 2003 - December 2004
IBM Software Group June 2002 - October 2003
IBM Global Technology Services May 2001 - June 2002
IBM Global Services December 1999 - May 2001
IBM Global Services October 1998 - December 1999
Skills
Solution Architecture, Professional Services, Cloud Computing, Selling, Software Industry, Enterprise Software, SOA, Business Analytics, Mobile Devices, SaaS, Enterprise Architecture, IT Management, IT Strategy, WebSphere Application..., Integration, Cloud Services, Business Partner..., Solution architecture &..., Lotus Collaboration, Tivoli Monitoring and..., Managed Backup and..., Sales Channel Routes to..., Speech Recognition and..., Storage Devices, Public Sector solutions..., Infosphere /..., Geospatial Information..., Healthcare solutions, Grid Technology -..., GIS, Healthcare, Sales, Sales Enablement, Business Alliances, Solution Selling, Business Intelligence
Education
Pace University-Pleasantville/Briarcliff Campus 1983 — 1985
Successfully completed developer classes, Computer programming languages
Pace University 1979 — 1983
Masters Degree, Business, Economics, Computer Science / Programmiing
Fordham University 1977 — 1979
Bachelor of Science, Business Administration, Economics
First Data Corp. January 2012 - Present
MMS Global Inc. January 2011 - December 2011
IBM Global Technology Services March 2004 - January 2010
Merrill Lynch February 1987 - June 2001
Skills
IT Outsourcing, IT Management, Business Continuity..., Disaster Recovery, PMO Services, United Court Room..., English-Korean...
Education
Montclair State University 1972 — 1974
Business Administration, Management and Operations, MA
경희대학교 / Kyung Hee University
Accounting and Business/Management, Bachelor of Business Administration (BBA)
Matlen Silver Group Inc March 2010 - March 2012
IBM Global Technology Services March 2008 - February 2010
Safeway Inc. (Deer Valley Data Center) March 2004 - March 2008
Calibrus Inc. February 2002 - February 2004
SCHALLER ANDERSON, Inc. September 2002 - February 2003
MCI WorldCom. August 2001 - August 2002
Catholic Healthcare West (CHWBSC) April 1999 - June 2001
American Express Incentive Services August 1990 - October 1995
Skills
Data Center, Disaster Recovery, Networking, Routers
Education
Arizona State University 1989 — 1991
BS, Computer Science
Dow Jones March 2015 - Present
IBM Global Technology Services April 2013 - March 2015
IBM Global Technology Services April 2011 - April 2013
IBM Global Technology Services August 2009 - April 2011
IBM Global Financing March 2007 - August 2009
Dubai Aerospace Enterprise (DAE) June 2007 - April 2008
IBM January 2006 - March 2007
IBM Global Financing February 2003 - January 2006
IBM Global Financing August 1997 - January 2003
Skills
Cloud Computing, Private Clouds, Cloud Computing IaaS, Managed Services, Private Cloud, Management, Enterprise Software, Server Consolidation, Middleware, Leasing, Virtual Desktop..., IT Strategy, Software Development, Project Management, Six Sigma, SaaS, Commercial Leasing, IBM Mainframe, PMP, Intuitive Healer, Integration, Process Improvement, Product Marketing, Strategy, Project Portfolio..., Business Process, SDLC, IT Management, Program Management, Business Intelligence, Solution Architecture, Product Management, Business Analysis, Business Strategy, Professional Services, Go-to-market Strategy, SAP
Education
Cornell University - Johnson Graduate School of Management 2006 — 2008
Master of Business Administration (MBA), with Distinction
Cornell University 1993 — 1997
Bachelor of Science (B.S.), Economics
Cameo Global, Inc. September 2014 - Present
TeleSpace LLC April 2013 - September 2014
IBM Global Technology Services December 2010 - April 2013
AirTran Airways April 2007 - December 2010
IBM 2001 - 2007
Skills
Cisco Call Manager, UCCE, Data Center, Cloud Computing, Virtualization, Storage, Cisco Technologies, Infrastructure, VMware, ITIL, Servers, VMware ESX, VoIP, Vendor Management, System Administration, Security, Unix, Active Directory, Routers, Network Security, Troubleshooting, Integration, Disaster Recovery, IT Management, Managed Services, Network Architecture, Network Design, Telecommunications, Unified Communications
Education
Morehouse College 1989 — 1993
Bachelor of Arts, Marketing /Management
Morehouse College 1989 — 1993
Forsythe Technology July 2013 - Present
Cognizant Technology Solutions October 2012 - July 2013
Hewlett-Packard November 2009 - October 2012
IBM February 2005 - April 2009
IBM Global Services 2005 - 2009
IBM Global Technology Services 2005 - 2009
Cadbury Schweppes - DR Pepper / Bottling Group 2003 - 2004
Trinity Valley Local Exchange Carrier 2000 - 2001
Skills
IP, WAN, Wireless, SIP, Unified Communications, MPLS, Complex Solutions, Data Center, Telecommunications, Architecture, Planning, Frame Relay, ATM, Switches, Routing, QoS, Routers, VPN, OSPF, WiFi, MGCP, SDH, GSM, TDM, RTP, VPLS, SS7, NGN, H.248, DWDM, EIGRP, WLAN, T1, TCP/IP, Cloud Computing, Metro Ethernet, VSAT, Enterprise Mobility, Project Planning, Cisco Technologies, ITIL, Team Building, Go-getter attitude, Telecommunications..., Enterprise Software, Network Architecture, VoIP, ATM networks, Integration, Network Design
Education
IBM University
IBM University and Cisco Online
Avaya Training and Certifications
BCSI Certification Class
RCDD
IBM University and Nortel
Lamar University 1972 — 1973
Associate
Nortel and Global Knowledge
Ceritification
Southern Methodist University
MCSE
Distinguished Fellow at Ponemon Institute March 2014 - Present
IBM Global Technology Services 2012 - Present
IBM CHQ - Enterprise Transformation 2010 - 2012
IBM, Office of the CIO 2008 - 2010
IBM S&D 2004 - 2008
Skills
Cybersecurity, Disaster Recovery, Risk Management, Business Continuity, System Architecture, Business Intelligence, Analytics, Enterprise Architecture, Enterprise Software, Governance, Business Transformation, Solution Architecture, IT Strategy, Program Management, Project Portfolio..., IT Service Management, Outsourcing, Cloud Computing, Management Consulting, Integration, Business Process..., IT Management, Business Process Design
Education
Duke University
Master of Business Administration (MBA)
University of North Carolina - Greensboro
Bachelor of Science (BSc), Chemistry
IBM Global Technology Services September 2013 - Present
IBM September 2012 - Present
IBM January 2010 - September 2012
IBM Global Services August 2009 - February 2011
IBM Global Technology Services November 2008 - August 2009
IBM January 2007 - November 2008
Novus Consulting Group May 2006 - January 2007
SunGard Availability Services December 2003 - May 2006
Johns Manville 2001 - 2003
PepsiCo July 1996 - February 1998
Skills
International Business..., International Business..., Global Business..., CXO level engagement, Global Account..., Strategic Account..., Major Account..., C-Level Presentations, C-Level Consulting, C-Level Relationships, Executive-Level..., F500, Services Product..., Services Delivery, Professional Services..., Pre-Sales Consulting, Data Center, Consulting, Disaster Recovery, Storage Area Networks, Storage, Business Continuity, Storage Management, IT Operations, Integration, Managed Services, IT Strategy, IT Service Management, High Availability, Vendor Management, IT Management, Team Leadership, Business Intelligence, Pre-sales, Leadership, Virtualization, Solution Architecture, Cloud Computing, ITIL, Enterprise Architecture, Management, System Administration, Professional Services, Servers, Storage Architecture, SaaS, IT Outsourcing, Program Management, Solution Selling, Enterprise Software
Education
Colorado State University 1998 — 2001
MS, Computer Information Systems
University of Kansas 1985 — 1990
BS, Psychology/Sociology/Criminal Law
Arvada West 1982 — 1985
General Studies, General Studies
NetApp May 2012 - Present
NetApp 2012 - 2015
NetApp 2012 - 2015
CTG September 2010 - May 2012
IBM Global Technology Services July 2007 - March 2010
IBM Servers, Storage, & Printing Group September 2004 - July 2007
IBM PC Company Personal Systems Help Center January 2001 - September 2004
IBM PC Company Personal Systems Help Center May 1993 - January 2001
QMD, Inc. September 1992 - March 1993
University of Missouri November 1991 - October 1992
Skills
Network Hardware, Network Administration, Linux, Windows Server, Storage, Storage Area Networks, NAS, Personnel Management, Operations Management, Management, Hardware, Troubleshooting, Technical Support, Software, Software Development, Servers, Cluster, Process Improvement, Virtualization, TCP/IP, Testing, System Administration, Red Hat Linux, SAN, Cloud Computing, Data Center, Team Building, Operating Systems, Software Documentation, VMware, Software Installation, Computer Security, DNS, Active Directory, NetApp, High Availability, Unix, Leadership, Fibre Channel, Disaster Recovery, Integration, Business Process, Vendor Management, Requirements Analysis, Computer Hardware, Training
Education
American Intercontinental University 2010 — 2011
Masters, Information Technology
UNIVERSITY of MISSOURI-ST. LOUIS 1991 — 1992
Post Baccalaureate, Computer Science
University of Missouri-Rolla 1981 — 1989
Bachelor of Science, Electrical Engineering
IBM CORPORATION October 2009 - Present
IBM Global Technology Services April 2008 - September 2009
IBM Global Technology Services June 2007 - March 2008
IBM Global Services January 2006 - May 2007
IBM Global Services January 2003 - December 2005
IBM Global Services March 2002 - December 2002
IBM Global Services January 1999 - February 2002
IBM Global Services June 1995 - December 1998
IBM Europe May 1993 - May 1995
Microelectronics Division January 1990 - April 1993
Skills
Project Management, PMP, Contract Negotiation, Contract Management, Project Governance, Financial Analysis, Outsourcing, PMO set-up, Offshoring, Global Sourcing, Negotiation, IT Outsourcing, Management, Governance, Risk Management, Strategic Planning, BPO, Service Delivery, Procurement, Operations Management, Start-ups, Business Analysis, Manage Client..., Vendor Management, PMO, Business Process..., CRM, Program Management
Education
The Wharton School, University of Pennsylvania 1982 — 1984
Master, Business Administration; Finance / International Business
Boston College, School of Management
Bachelor of Science, Accounting
Boston College
Bachelor of Science (BS), Accounting
SingleHop January 2015 - Present
IBM Global Technology Services April 2014 - January 2015
ViaWest January 2011 - January 2014
Peak 10 Data Center Services August 2009 - February 2011
Peak 10 Data Center Services September 2007 - August 2009
GTE Telecommunication Services 1995 - 1999
Skills
Cloud Computing, Managed Services, Disaster Recovery, Business Continuity, Virtualization, Revenue Assurance, Security, Networking, High Availability, Selling, Solution Selling, Data Center, Channel Partners, Telecommunications, Co-location, SaaS, Professional Services, Enterprise Software, Vendor Management, Storage, PaaS, Sales, Enterprise Architecture
Education
Frostburg State University 1985 — 1988
B.S., Computer Science
University of Maryland College Park 1983 — 1985
TriZetto, A Cognizant Company July 2012 - Present
Colorado Technical University September 2008 - Present
STAR, LLC July 2008 - Present
PMI Mile Hi Chapter January 2014 - Present
Schooley Mitchell Telecom Consultants July 2009 - September 2012
IBM Global Technology Services February 2011 - July 2012
Thyssenkrupp Robins January 2010 - February 2011
IHS, Inc. June 1989 - June 2008
Skills
Program Management, PMP, Strategy, Project Management, Project Portfolio..., Integration, Leadership, Management, PMO, Project Planning, Strategic Planning, Business Analysis, MS Project, Business Planning, Change Management, Process Improvement, Cross-functional Team..., Telecommunications, Vendor Management, Business Process..., Analysis, IT Strategy, Resource Management, Business Intelligence, Budgets, Strategic Leadership, Business Process, Team Building, Software Project..., SDLC, Management Consulting, Requirements Analysis, Project Management..., Mergers & Acquisitions, IT Management, Consulting, CRM, Risk Management, Six Sigma, Mentoring, EPM, Coaching, Computer Information..., Data Modeling, Team Leadership, Governance, Project Delivery, Enterprise Architecture, Microsoft Project
Education
Capella University
Ph.D., Business, Organization and Management
Regis University
MS, Computer Information Systems
Metropolitan State University of Denver
BA, Computer Geology
Denver Institute of Technolog 1974 — 1975
AS, Civil Drafting
IBM Global Technology Services May 2012 - Present
IBM Global Business Solutions October 2002 - April 2012
PricewaterhouseCoopers June 1994 - September 2002
Lufthansa German Airlines July 1992 - June 1994
Lufthansa German Airlines December 1990 - June 1992
Skills
Enterprise Architecture, Project Planning, Disaster Recovery, Business Case, SD, Information Technology, Thought Leadership, Data Integration, Cloud Computing, Business Development, Leadership, Integration, SAP, Business Intelligence, SAP Netweaver, ERP, IT Strategy, SAP Implementation, Professional Services, SAP BW, Business Transformation, Data Migration, Management Consulting, Solution Architecture, Business Process, Infrastructure, Architecture, Consulting, Architectures, Enterprise Software, PMO
Education
Technical University Vienna 1985 — 1990
MS, Physics
Hochschule Mainz - University of Applied Sciences 1991 — 1994
Dipl-Wirt-Ing (FH), Business Administration
IBM January 2015 - Present
IBM October 2011 - January 2015
IBM January 2011 - October 2011
International Business Machines (IBM) 2009 - February 2011
IBM Global Technology Services October 2006 - September 2009
IBM Global Services June 2001 - September 2006
Skills
Cloud Computing, Telecommunications, ITIL, Service Management, Storage, Managed Services, Servers, Data Center, Cisco Technologies, IT Service Management, Integration, IT Strategy, Networking, Virtualization, Solution Architecture, Go-to-market Strategy, Unified Communications, Pre-sales, Solution Selling, SaaS, Security, Business Intelligence, Management, Strategy, IT Management, Enterprise Software, Information Technology, Professional Services, Enterprise Architecture, Vendor Management, Infrastructure, Leadership, Outsourcing, Business Alliances, Consulting, Wireless, High Availability, Business Continuity, Information Security, Network Design, System Deployment, Disaster Recovery, Service Delivery
Education
Mount Saint Mary College
Business, Management, Marketing, and Related Support Services
AT&T January 2009 - Present
IBM Global Technology Services July 2000 - December 2008
AT&T 1980 - 2000
Skills
Unix, Linux, Solaris, Data Center, Virtualization, Disaster Recovery, System Deployment, Perl, TCP/IP, Unix Shell Scripting, Integration, Enterprise Architecture, C, Software Development, Cloud Computing, Operating Systems, System Administration, Red Hat Linux, Python, R, Expect, System Architecture, Servers, Telecommunications, Databases, Solution Architecture, Hardware, VMware, Technical Support, Security, IT Management, Storage, Storage Area Networks, Shell Scripting
Education
Florida Institute of Technology 1992 — 1994
MS, Computer Science
Pittsburg State University 1978 — 1979
BST, Electronics
Lutheran Senior Services September 2015 - Present
Independent Consultant-Human Resources June 2015 - Present
Mom365 July 2015 - September 2015
Washington University in St. Louis July 2010 - June 2015
IBM Global Business Services 2008 - October 2011
IBM Global Technology Services 2003 - 2008
IBM Global Technology Services 1996 - 2003
IBM Strategic Outsourcing 1993 - 1996
Skills
Talent Management, Talent Acquisition, Performance Management, Organizational..., Succession Planning, Management, Leadership, Employee Relations, Hiring, Strategy, Recruiting, University Relations, Human Resources, Employee Engagement, Team Leadership, Training, Change Management, Strategic Planning, Coaching, Cultural Transformation, Personnel Management, Recruitment/Retention, Interviewing, Consulting, Program Management, Career Counseling, Outsourcing, College Recruiting, Shared Services, Project Management, Organizational Design, Business Development, Leadership Development, Full-life Cycle..., Workforce Planning, Onboarding, Process Improvement, Temporary Placement, Team Building, Employee Training
Education
Lindenwood University
MS, HRM
University of Missouri-Saint Louis
B.S., Education
IBM Global Technology Services September 2009 - Present
AT&T April 1999 - February 2009
Windle Charitable Trust 1986 - 1988
Skills
Unix, SQL, Troubleshooting, Requirements Analysis, Testing, SDLC, Project Management, Project Plans, Project Planning, Process Improvement, Process Management, Security and compliance..., Windows, Business Analysis, PL/SQL, Visio, Oracle, Microsoft SQL Server, Disaster Recovery, Security, Networking, Vendor Management, Change Management, Linux, Servers, ITIL, Risk Assessment, Databases, System Administration, Solaris, IT Operations, CRM, Operating Systems, Business Intelligence, Integration, AIX
Education
Keller Graduate School of Management of DeVry University 2009 — 2011
Master of Project Management, Project Management
Keller Graduate School of Management of DeVry University 2008 — 2010
Master of Business Administration (M.B.A.), Business Administration and Management
Keller Graduate School of Management of DeVry University 2000 — 2002
Master of Information Systems Management, Management Information Systems and Services
Ottawa University 1999 — 2001
Bachelor, Computer Information Systems Management
Lambton College of Arts and Technology 1995 — 1996
Graduate Diploma, Information Technology Management
The University of Western Ontario - King's University College 1991 — 1994
BA, Philosophy
St. Paul's Major Seminary, Busere, Wau, Sudan 1984 — 1996
Diploma, Philosophy
St. Mary's National Seminary, Nazereth, Wau, Sudan 1981 — 1984
Sudan Leaving School Certificate, General Studies
State of New Mexico December 2014 - Present
IBM - Global Technology Services September 2013 - December 2014
IBM - Global Technology Services April 2011 - August 2013
One Tall Tree consulting September 2010 - March 2011
IBM - Software Group July 2006 - April 2010
WebPE Inc 1998 - 2005
Skills
Project Management, Solution Architecture, PMI, Patents, IT Strategy, PMP, Program Management, Integration, SOA, Requirements Analysis, Agile Project Management, Middleware, Software Project..., Project Portfolio..., SDLC, Business Process, Software Development, Governance, Testing
Education
University of Washington 1986 — 1988
M.B.A., Operations & Project Mgmt
Montana State University-Bozeman 1978 — 1982
B.S., Civil Engineering
Unisys June 2010 - Present
Unisys March 2008 - June 2010
IBM Global Business Services 1999 - 2008
IBM Global Technology Services 1999 - 2008
Department of the Army 1995 - 1996
Skills
Financial Services, Business Analytics, Data Warehousing, Project Delivery, Service Management, IT Outsourcing, Outsourcing, Service Delivery, Business Analysis, Management, Cloud Computing, Finance, Analysis, Budgets, Process Improvement, Project Portfolio..., IT Strategy, Business Process..., Enterprise Software, Vendor Management
Education
Drexel University 1994 — 1999
Masters, Math/Finance
GenSysPlus Information Management Inc. May 2015 - Present
TD September 2014 - April 2015
Institute for Public Affairs of Montreal April 2014 - September 2014
Rogers Communications August 2013 - March 2014
Institute for Public Affairs of Montreal May 2013 - September 2013
Dell Canada September 2012 - March 2013
IBM Global Technology Services February 2012 - August 2012
TD May 2004 - December 2011
TD July 2003 - April 2004
TTC April 2001 - June 2003
Skills
Program Management, Process Engineering, Supervisory Skills, IT Management, Manufacturing, PMP, SDLC, Business Analysis, MS Project, Integration, Knowledge Management, Vendor Management, Change Management, Project Planning, ITIL, Visio, SharePoint, Business Process..., Telecommunications, Team Leadership, Team Building, Problem Solving, IT Governance, Project Delivery, Quality Assurance, Risk Management, ERP, Requirements Analysis, Project Execution, Project Implementation, Resource Management, Contract Negotiation, PMO, CRM software, Governance, Project Management, System Deployment, Requirements Gathering, IT Strategy, Software Development, Databases, CRM, Management, Leadership, Enterprise Software, Project Portfolio..., Team Management, IT Service Management, Software Project..., Enterprise Architecture
Education
McGill University 1976 — 1980
PhD IV, Mathematics
Lomonosov Moscow State University (MSU) 1967 — 1972
MsC, Mathematics and Computer Science
IBM August 2014 - Present
IBM June 2011 - Present
IBM August 2009 - November 2011
IBM Internet Security Systems May 2008 - August 2009
IBM Global Technology Services January 2007 - June 2008
Webster University 2006 - 2008
Hungarian Post August 2006 - January 2007
Hungarian Post April 2004 - August 2006
Siemens Business Services January 2002 - April 2004
Hungarian Post September 1992 - September 2000
Skills
ITIL, Security, Change Management, ISO 27001, Management, Information Technology, Business Continuity, Information Security..., IT Operations, Program Management, IT Audit, Cloud Computing, Operations Management, Sales Operations, Business Transformation, Project Management, Certified Project..., Sales, Risk Management, IT Strategy, Transition Management, Six Sigma, Channel Partners, IT Risk Manager, CISM, IT Risk, Risk Assessment, Business Modeling, Disaster Recovery, Sarbanes-Oxley Act, IT Security Manager, Netwok Administrator, CCNP, CCNA, SOX, Basel II, ISO 14001, Compliance Management, Channel Management, Cross-cultural, Cross-functional..., Mobile Technology, Mobile Security, Business Proces, Business Process..., Project Planning, Project Portfolio...
Education
Szent István Egyetem 2005 — 2007
MBA, MBA
Phoenix College 2003 — 2005
MBA
Gabor Denes Foiskola 1995 — 1999
BA of IT
Eötvös Loránd University
Doctor of Philosophy (Ph.D.), Mobile Security
Mars May 2013 - Present
Booz & Company January 2012 - May 2013
Booz & Company October 2009 - January 2012
The Walt Disney Company July 2008 - August 2008
IBM Global Technology Services January 2006 - April 2007
IBM Business Consulting Services September 2003 - December 2005
Education
University of Pennsylvania - The Wharton School 2007 — 2009
MBA, Strategic Management
Massachusetts Institute of Technology - Sloan School of Management 1999 — 2003
SB, Management, Marketing
The London School of Economics and Political Science (LSE) 2001 — 2002
General Course, Management
IBM January 2015 - Present
IBM January 2012 - Present
IBM April 2011 - December 2011
IBM Global Services November 2006 - March 2011
IBM Global Services January 2006 - November 2006
IBM Global Technology Services January 2002 - January 2006
Skills
Service Management, Program Management, Product Development, Project Management, IT Service Management, ITIL, Cloud Computing, Leadership, Service Delivery, Solution Architecture, IT Strategy, Integration, Management, Consulting, Enterprise Software, Outsourcing, Project Portfolio..., PMP, IT Outsourcing, Pre-sales, Enterprise Architecture, SaaS, Data Center, IT Management, Vendor Management, Business Process
Education
Coventry University 1993 — 1997
BEng, Communication Systems Engineering
Kings High School for Girls, Warwick UK 1984 — 1989
Nova Optima Consulting, Inc. July 2014 - Present
Bank of America April 2014 - July 2014
IBM June 1998 - July 2013
IBM Global Technology Services 2006 - 2010
IBM Systems & Technology Group 2003 - 2006
IBM Global Services 2000 - 2003
Chem Systems, an IBM Company 1998 - 2000
Deutsche Bank September 1997 - May 1998
Chemical Week magazine July 1995 - September 1997
American University 1992 - 1994
Skills
IT Service Management, IT Strategy, Cloud Computing, Business Intelligence, Enterprise Software, Business Analysis, Management, Consulting, Data Center, IT Outsourcing, Management Consulting, Enterprise Architecture, Solution Architecture, Leadership, ITIL, Project Portfolio..., IT Management, Information Technology, Program Management, Vendor Management, Outsourcing, Business Process, Disaster Recovery, PMO, Business Transformation, Infrastructure, Analysis, SDLC, Pre-sales, Governance, Team Leadership, Financial Analysis, Financial Modeling, SaaS, ERP, Project Delivery, IT Transformation, Requirements Analysis, IT Financial Management, Service Management, Software Project..., Business Alignment, HTML5, CSS, Bootstrap, jQuery, JavaScript, Strategy
Education
American University - Kogod School of Business 1992 — 1994
MBA, International business, finance track
Hofstra University 1981 — 1985
BA, Communication Arts
William Allen High School 1978 — 1981
Free Code Camp
pursuing Full Stack Web Development Certificate, Computer Software Engineering
Unify January 2015 - Present
Westcon 2013 - January 2015
IBM June 2012 - January 2013
IBM Global Technology Services September 2009 - June 2012
IBM April 2008 - September 2009
IBM October 2006 - April 2008
IBM January 2000 - October 2006
IBM June 1997 - January 2000
Tascor (IBM) March 1995 - June 1997
Skills
Project Management, Management, Solution Selling, Cloud Computing, Leadership, Enterprise Software, SaaS, Sales Operations, CRM, Sales, Program Management, Business Analysis, Process Improvement, Strategic Planning
Education
University of Phoenix 2013 — 2015
Bachelor of Science in Management, Business Administration and Management, General
Dutchess Community College 2007 — 2009
Associates Degree; Bachelor’s Degree, Business Management
Change Navigators LLC October 2012 - Present
Pearson Education February 2012 - September 2012
IBM January 2000 - February 2012
IBM July 2009 - November 2010
IBM January 2008 - July 2009
IBM January 2007 - January 2008
IBM, Global Technology Services January 2006 - January 2007
IBM January 2006 - January 2007
IBM January 2000 - February 2005
American Management Systems July 1998 - January 2000
Skills
Management Consulting, Organizational..., Executive Coaching, Business Transformation, Mergers & Acquisition..., Change Management, Leader Alignment, Strategy Execution, Lean Initiatives, Business Development, Professional Facilitator, Organizational Design, Business Process..., Organizational..., Leadership Development, Strategic Planning, Coaching, Cross-functional Team..., Performance Improvement, Strategy, Collaborative Problem..., Workshop Facilitation, Culture Change, Management, Leadership, IT Strategy, Enterprise Software, Solution Selling, Program Management, Consulting, Executive Management, Lean Manufacturing, Facilitation, Integration, Mergers & Acquisitions
Education
Georgetown University 2000 — 2001
MA Level Certificate, Execuitve Coaching
Georgetown University 1996 — 1997
MS Certification, Organization Development and Change Leadership
Valparaiso University 1972 — 1976
BS, Physical Education, Biology
Bettendorf High School 1968 — 1972
Cognizant Technology Solutions - US Corp June 2010 - Present
IBM Global Technology Services September 2005 - June 2010
Skills
SD, ABAP, SAP R/3, BDC, SAP ERP, SAP, SAP Implementation, SAP PS, Business Process, Integration, IDoc, Solution Architecture, SAP Netweaver
Education
College of Engineering Pune
Master's degree, Electronics, A
IBM - Global Technology Services May 2013 - Present
IBM December 2011 - May 2013
IBM December 2009 - December 2011
IBM January 2008 - November 2009
IBM January 2006 - December 2007
IBM Global Financing January 2000 - December 2005
IBM Personal Computer Division 1993 - 2000
Skills
Strategy, Leadership, Training, Performance Management, Program Management, Cross-functional Team..., Human Resources, Organizational..., Process Improvement, Change Management, Talent Management, Analysis, Business Transformation, Strategic Planning, Performance Improvement, Collaborative Problem..., Leadership Development, Workforce Planning, Coaching, Workshop Facilitation, Team Building, Learning Management, Business Analysis, Integration, Project Planning, Team Leadership, Human Performance, Adult Education, Organizational Design, Blended Learning, Organizational..., Professional Development, Learning Consulting, Learning Facilitation, Analytical Abilities, Strategic Financial..., Employee Engagement, Blended Learning..., Matrix Management, Collaborative Leadership, Lean Thinking
Education
New York University 2003 — 2006
Advanced Certification, Workplace Learning
The George Washington University - School of Business 1991 — 1993
MBA, Finance
Bucknell University 1983 — 1987
Bachelor of Arts, International Relations and French
IBM January 2012 - Present
IBM January 2011 - December 2011
IBM Global Business Services October 2008 - December 2010
IBM Global Business Services July 2006 - September 2008
IBM Global Technology Services June 2004 - June 2006
IBM Global Technology Services June 2003 - May 2004
IBM Global Technology Services January 2002 - May 2003
IBM Personal Systems Group April 2000 - December 2002
St. Mary Medical Center, Langhorne, PA 1977 - 1982
Skills
Offshoring, Business Transformation, Program Management, Integration, Management Consulting, Outsourcing, Business Analysis, Enterprise Architecture, Business Process..., Business Process, Business Intelligence, IT Strategy, Cloud Computing, Solution Architecture, Strategy, Vendor Management
Education
Drexel University - College of Business and Administration 1982 — 1984
Master of Business Administration (MBA), Banking, Corporate, Finance, and Securities Law, 3.9
Drexel University 1978 — 1981
Bachelor of Science (B.S.), Biology/Biological Sciences, General, 3.7
Hospital of University of Pennsylvania 1979 — 1980
Respiratory Therapist, Respiratory Care Therapy/Therapist
Pennsylvania Hosptial 1977 — 1978
Respiratory Therapy Technician, Respiratory Therapy Technician/Assistant
Delhi University 1972 — 1975
Bachelor of Science (BSc), Chemistry
Ramjas High School
IBM Global Technology Services May 2010 - Present
IBM June 2008 - August 2008
Best Buy, Inc May 2007 - August 2007
Best Buy, Inc November 2003 - May 2005
Skills
Customer Satisfaction, Risk Management, Sales, Retail, Database Administration, Process Engineering, Spanish, SQL, Shipping, HTML, Data Management, French, Credit, English, Visual Studio, XML, POS, .NET, PL/SQL, Loss Prevention, International Business, Project Planning, Business Process, Integration, Program Management, MS Project, Contract Management, Project Management, Visio, SDLC, PMO, Outsourcing, Procurement, Software Project..., PMP, Analysis, Requirements Analysis, Leadership, Databases, Vendor Management, IT Strategy, Data Center, Project Portfolio...
Education
Baylor University - Hankamer School of Business 2006 — 2009
B.B.A, Management Information Systems (MIS)
The woodlands highschool 2000 — 2005
highschool diploma, n/a
prosource.it October 2012 - Present
BHP Billiton January 2011 - June 2012
BHP Billiton - Diamonds & Specialty Products August 2009 - December 2010
IBM Global Technology Services 2008 - 2009
SMS Management & Technology January 2007 - August 2008
Global Pacific Group May 2006 - December 2006
Melbourne Stopover - Volvo Ocean Race October 2005 - April 2006
Office of Commonwealth Coordination 2004 - 2005
Manchester Commonwealth Games 2002 - 2002
Sport England 2001 - 2001
Skills
Program Management, Project Management, Change Management, Project Delivery, Stakeholder Management, Project Planning, Enterprise Architecture, PMO, Data Center, Business Intelligence, IT Strategy, Infrastructure, Business Process..., Information Technology, Project Portfolio..., IT Service Management, Governance, Business Analysis, IT Management, Vendor Management, Business Transformation, PRINCE2 Certified..., Service Delivery, Organizational Change, Business Process, Outsourcing
Education
University of Ballarat
Bachelor’s Degree, Science
IBM Global Technology Services October 2013 - Present
IBM March 2007 - Present
IBM GTS 2013 - 2015
IBM CORPORATION /Global Technology Service Solutions July 2006 - March 2007
IBM August 2003 - June 2006
Skills
Solution Development -..., Meeting and Planning..., General Business..., Global Business..., Service Delivery..., Sales Management, Management, Strategy, Outsourcing, Sales Process, Enterprise Software, Business Intelligence, Sales, Cisco Technologies, Direct Sales, Professional Services, Data Center, Solution Selling, Managed Services, SaaS, Business Strategy, Cloud Computing, Account Management, Vendor Management, IT Strategy, Channel Partners, CRM, Selling, Go-to-market Strategy, Pre-sales, Business Alliances, Partner Management, Storage, Software Industry, Strategic Partnerships, Virtualization, International Sales, Channel Sales, Complex Sales, Product Management, Multi-channel Marketing, Demand Generation, Salesforce.com, Business Development, Sales Enablement, Cross-functional Team..., Solution Architecture, Sales Operations, Product Marketing, Competitive Analysis
Education
Millsaps College
Washburn University
Axway November 2014 - Present
IBM Global Technology Services July 2005 - September 2014
CGI August 1999 - June 2005
Skills
Vendor Management, PMP, Disaster Recovery, Data Center, Project Portfolio..., PMO, Project Planning, Requirements Analysis, Management, Resource Management, ITIL, Project Delivery, Program Management, IT Management, Governance, Business Intelligence, Project Management, SDLC, Outsourcing, Requirements Gathering, Risk Management, Visio, Business Process, MS Project, Business Analysis, Service Delivery, Software Project..., IT Service Management, IT Strategy, Business Process..., Integration, Process Improvement, Enterprise Architecture, Process Engineering, Change Management, IT Operations, Cross-functional Team..., Infrastructure, Data Warehousing, Databases, Agile Project Management, PMI
Education
Macomb Community College
Associate's degree, Business Administration and Management
Walsh College
BBA, Information Technology / Project/Business Mangement
IBM Global Technology Services July 2006 - April 2009
Southlake Focus Group 1998 - 2009
Spherion for IBM April 1998 - July 2006
Education
Mary Baldwin College 1966 — 1970
BA, Political Science
Virginia Commonwealth University - School of Business
MBA, Business Administration
IBM, Watson Group, Cognitive Healthcare Solutions September 2015 - Present
IBM, Global Technology Services April 2010 - Present
IBM Global Services September 2009 - March 2010
LiteracyPro Systems Inc. April 2009 - June 2009
IBM/InfoPrintSolutions February 2006 - August 2007
CTG February 2006 - August 2007
Pearl Street Capital Group 2004 - 2005
Genomica March 2001 - October 2001
Skills
SQL, Project Management, Java, Databases, Microsoft SQL Server, SDLC, Integration, DB2, Software Project..., Oracle, Software Documentation, Agile Methodologies, C#, VBScript, ASP.NET, Requirements Analysis, Program Management, Software Development, XML
Education
Aspen University 2005 — 2009
MBA, Business Administration
Moscow Engineering Institute 1989 — 1994
M.Sc. (equiv), Computer Science
IBM December 2008 - Present
IBM Global Technology Services October 2007 - December 2008
IBM Corporation October 2001 - October 2008
Skills
Solution Selling, Services Marketing, IBM Servers, Disaster Recovery, Account Planning, Information Security..., Cloud Marketing, Project Management, Non-profit Volunteer, Cocktails, Cloud Computing, Data Center, Virtualization, Sales Operations, Professional Services, Sales
Education
Louisiana State University 1977 — 1981
Business Administration, Marketing
IBM, Integrated Technology Delivery, Geo Service Delivery January 2015 - Present
IBM October 2000 - Present
IBM, Global Technology Services October 2000 - Present
IBM 2000 - Present
American Express October 2000 - Present
US Army 1976 - 2001
US Army May 1976 - December 2000
US Army September 1991 - October 1999
Skills
Program Management, PMP, Requirements Analysis, Certified Project..., Security Clearance, Cross-functional Team..., Team Leadership, Project Planning, PMO, Resource Management, Process Improvement, MS Project, Team Building, Project Portfolio..., Team Management, Project Management, Leadership, SDLC, Six Sigma, Outsourcing, Quality Assurance, Vendor Management, IT Strategy, IT Service Management, Project Coordination, Data Center, IT Management, Enterprise Architecture, DoD, Management, Contract Management, Training, Integration, Business Analysis, Visio, Software Project..., ITIL, IT Outsourcing, Analysis, Information Technology, Project Delivery, Service Delivery, Disaster Recovery, Change Management, Business Process, Software Documentation, Business Process..., PMI, Testing
Education
Defense Systems Management College 1998 — 1998
Advanced Project Management
Command and General Staff College 1994 — 1995
Military Science
Florida Institute of Technology 1992 — 1994
MS, Management
California State University-Northridge
IBM Global Technology Services August 2010 - Present
Skills
Visio, Technical Writing, Documentation, End User Training, Adobe Acrobat, Manuals, SnagIt, Online Help, Dreamweaver, Technical Documentation, Project Management, System Administration, Active Directory, Windows, Lotus Notes, SharePoint, Computer Security, RoboHelp, Microsoft Word, Software Documentation, Technical Communication, Security, Content Management, DITA, Disaster Recovery, Unix, Technical Support, General Awesomeness, Customer Service
Education
Front Range Community College 1998 — 1999
Butler University 1969 — 1973
B.A., Speech and Drama
IBM, Global Technology Services January 2012 - Present
Project Management Institute January 2014 - December 2014
Project Management Institute (PMI) January 2009 - December 2014
Project Management Institute January 2013 - December 2013
Project Management Institute January 2012 - December 2012
Project Management Institute January 2011 - December 2011
IBM, Global Technology Services April 2006 - January 2011
Project Management Institute January 2007 - December 2008
PMI Mile Hi Chapter January 2002 - December 2006
Computer Associates July 1998 - February 2006
Skills
PMP, Program Management, PMO, Project Management, Business Process, Governance, Project Portfolio..., Strategy, Integration, Leadership, Nonprofits, Humanitarian Assistance, Management, Process Improvement, PMI, Strategic Planning, Non-profits, Business Process..., Team Leadership, Business Analysis, Vendor Management, Change Management, Risk Management, Business Strategy, Project Planning, Communication Training, Project Delivery, Software Project..., Training, Cross-functional Team..., IT Strategy, Consulting, CRM, IT Management, Professional Services, Budgets, Software Documentation, Management Consulting, International Project..., SDLC, Cloud Computing, Business Intelligence, Resource Management, Business Transformation, Product Development, Training Delivery, Certified Project..., Financial Services, Business Continuity
Education
University of Colorado 1996 — 1998
MBA
Ideal Language School, Cuernavaca, Mexico 1992 — 1992
Proficiency Certificate, Spanish
California State University-Northridge 1983 — 1988
BS, Computer Science
Chatsworth High School
SecureWatch24 April 2013 - Present
IBM July 2012 - December 2012
IBM September 1999 - December 2012
IBM Global Technology Services July 2005 - December 2011
IBM February 2007 - June 2007
Morgan Stanley 2004 - 2005
2004 Republican National Convention June 2003 - October 2004
Morgan Stanley October 1999 - May 2003
Bridge Information Systems January 1999 - September 1999
ADP June 1986 - December 1998
Skills
Project Management, HTML, Sales, Graphic Design, CCTV, System X, Integration, Disaster Recovery, Security, Data Center, IT Strategy, Cloud Computing, Virtualization, Servers, Vendor Management, Storage, Linux, System Deployment, Program Management, Cisco Technologies, Crochet, PMP, Enterprise Architecture, Infrastructure, IT Management, Information Technology, Service Delivery, System Administration, Networking, IT Operations, Network Design, Databases, Microsoft Exchange, Wireless, Software Installation, Network Security, ITIL, IT Service Management, TCP/IP, Business Continuity
Education
New Jersey Institute of Technology 1982 — 1986
BSEE, Electrical Engineering
Middlesex County College 1980 — 1982
AS, Engineering Science / Nursing
IBM February 2014 - Present
IBM April 2012 - March 2014
IBM January 2011 - November 2012
IBM Global Technology Services September 2008 - April 2011
IBM Global Business Services 2006 - 2009
Wake Forest University July 2007 - July 2008
IBM January 2003 - July 2005
IBM April 2002 - December 2002
Indomitus Anatis July 2001 - February 2002
Siemens Power Transmission and Distribution Corporation May 1997 - May 2001
Skills
ERP, Business Transformation, Optimization, IT Strategy, Program Management, Process Improvement, Change Management, IT Management, Integration, Cloud Computing, Process Engineering, Mentoring, ITIL, Strategic Planning, Team Building, Security, Management Consulting, IT Service Management, Team Leadership, Data Center, Vendor Management, Enterprise Architecture, Operations Management, Business Strategy, Software Development, Customer Relations, Mergers, Telecommunications, IT Governance, Risk Management, Application Development, Requirements Analysis, Software Project..., Architecture, Manufacturing, Contract Negotiation, Virtualization, Negotiation, Business Analysis, Morale, Fair Value, Moral Psychology, Value Propositions, Creative Solutions, Individualization, Work Ethic, Management, PMO, Customer Service, Leadership
Education
North Carolina State University 1989 — 1991
PhD, Industrial Engineering w CS - Artificial Intelligence Minor, Graduated with High Honors
NCSU 1989 — 1990
MS Integrated Manufacturing Systems, Flexible Mfg Systems and Finite Scheduling, Graduated with High Honors
New Jersey Institute of Technology 1977 — 1979
BS Engineering Technology, Mechanical Engineering, Graduated Magna Cum Laude
County College of Morris 1975 — 1977
AAS, Engineering Technology
IBM August 2015 - Present
IBM Global Technology Services August 2013 - August 2015
IBM Global Technology Services September 2007 - August 2015
IBM Global Technology Services October 2000 - August 2013
Spherion May 1997 - October 2000
W. H. Smith, Inc. @ Denver International Airport February 1995 - May 1997
Skills
Incident Management, Service Delivery, IT Service Management, Service Management, Vendor Management, Change Management, ITIL, IT Operations, Leadership, IT Management, Outsourcing, Problem Management, PMO, PMP, Process Improvement, Team Leadership, Transition Management, Troubleshooting, Governance, Lotus Notes, Service Level Agreements, Service Level Management, Root Cause Analysis, Internal Audit, External Audit, Metrics Reporting, Reporting Metrics, Customer Reporting, Service Improvement..., Escalations Management, Off-shore Teams, Off-shore Team..., Risk Assessment, HIPAA, Performance Measurement, IT Audit, Auditing, Security Audits, Release Management, Availability Management, Transition and..., Tool Migrations, Audit Posture, Audit Readiness, Measurement & Analysis, Management
Education
University of Phoenix-Colorado Campus 1998 — 2000
BSB, Information Systems
Front Range Community College 1995 — 1997
Associate of Arts (AA), Art/Art Studies, General
Junction City High School, Junction City, KS 1989 — 1992
Ft. Riley Junior High, Ft. Riley, KS 1987 — 1989
Schwäbisch Gmünd American School 1984 — 1987
Montgomery Glen Growth Partners 2015 - Present
IBM - Global Technology Services January 2011 - December 2014
Simage 2008 - 2011
The Simage Network January 2008 - December 2010
Montgomery Glen Growth Partners 2006 - 2010
VISANOW Global Immigration 2007 - 2007
Pointsec Mobile Technologies / Checkpoint 2004 - 2005
Optimus Solutions / Softchoice March 2003 - 2004
Aspen Consulting April 1993 - March 2003
IBM, Corp. March 1989 - March 1993
Skills
Information Technology, Start-ups, SaaS, Cloud Computing, Enterprise Software, Healthcare Information..., Middleware, Consulting, Sales, International I.T...., Board of Director..., Entrepreneurship, Board of Directors, Management, Business Development, Strategy, Channel Partners, IT Strategy, Strategic Planning, CRM, Salesforce.com, New Business Development, Leadership, Solution Selling, Data Center, Security, Sales Process, Networking, Executive Management, Integration, Managed Services, Business Intelligence, Management Consulting, Enterprise Architecture, Strategic Partnerships, Professional Services, Pre-sales, Infrastructure, Outsourcing, Vendor Management, IT Operations, Cross-functional Team..., Go-to-market Strategy, Business Alliances, Business Process...
Education
Northwestern University - Kellogg School of Management
Master of Business Administration (M.B.A.)
Harvard Business School
Executive Education
Iowa State University
BS
Eastern Illinois University
Progressive Insurance October 2013 - Present
The Progressive Group of Insurance Companies October 2008 - October 2013
IBM Global Technology Services September 2008 - October 2008
IBM Global Technology Services June 2006 - April 2008
IBM Global Technology Services July 2002 - June 2006
IBM 2000 - 2001
Skills
ITIL, IT Service Management, Incident Management, Problem Management, Change Management, Internal Audit, Process Assessment, IT Strategy
Education
ITIL Expert Certificate in IT Service Management (ITIL v3) 2009 — 2009
ITIL v3, IT Service Management
ITIL Manager's Certificate in Service Management (ITIL v2) 2007 — 2007
ITIL v2, IT Service Management
Miami University 1998 — 2002
B.S., Systems Analysis
Miami University 1998 — 2002
B.A., Psychology
Delaware Technical Community College August 2008 - Present
IBM Global Technology Services April 2008 - June 2015
Delaware Technical Community College December 2006 - August 2008
AstraZeneca Pharmaceuticals September 1991 - March 2008
Delaware Technical Community College August 1999 - June 2001
St. Francis Hospital January 1995 - February 2000
DuPont May 1990 - September 1991
NVF Company June 1982 - September 1990
United States Marine Corps September 1980 - September 1984
Skills
Virtualization, IT Management, VMware, Data Center, IT Service Management, Active Directory, Cloud Computing, Databases, Disaster Recovery, HP-UX, Networking, SAN, Solaris, Storage Area Networks, System Administration, Technical Support, Unix, Vendor Management, Windows, Windows Server, SharePoint, ITIL, Microsoft Exchange
Education
Delaware State University 2013 — 2018
Doctorate (Ed.D), Educational Leadership
Delaware State University 2008 — 2012
Master, Business Administration
Drexel University 2003 — 2006
B.S., Communications and Applied Technology
Delaware Technical & Community College 1988 — 1993
A.A.S., Computer Information Systems
IBM November 2013 - Present
IBM Global Technology Services January 2011 - Present
IBM Global Technology Services 1994 - January 2011
IBM Global Services 1986 - 1994
Skills
Enterprise Architecture, Integration, ITIL, Systems Management, IT Service Management, Service Delivery, Cloud Computing, IT Strategy, Solution Architecture, Technical Leadership, Social Media, Mobile Applications, Tivoli, Engagement, Event Management, Application Development, Solution Design, Virtualization, Software Development, IT Operations, Data Center, Architecture, Enterprise Software, IT Outsourcing, Outsourcing, Management, Technical Architecture, Netcool, Disaster Recovery, AIX, Program Management, Storage, Architectures, High Availability, Middleware, IT Management, SOA, Pre-sales, Websphere
Education
Auburn University 1976 — 1978
IBM GLOBAL TECHNOLOGY SERVICES December 2003 - June 2011
Michelin North America September 1999 - December 2003
Phillips Staffing October 1998 - June 1999
US Navy September 1975 - September 1998
GALLION COMMUNITY HOSPITAL August 1973 - July 1975
Skills
Access and Excel, DBASE IV, LOTUS 123,..., BASIC, COBOL, FORTRAN, WordPerfect,..., Microsoft Office,..., VSE/VM, MVS, Microsoft..., Lotus Notes, MS-DOS,..., IBM ES-9000, Aviation..., Honeywell DPS6 AN/UYK..., IBM 9375, VAX 8650,..., DEC VAX 3-In-1..., Outlook
Education
Evergreen Valley College 1981 — 1983
Associate of Science (AS), Liberal Arts
Mission Distribution System Operator, Navy and Marine Intelligence Training Center
University of Maryland University College
BS, Management Studies
itelligence North America May 2014 - Present
IBM January 2012 - April 2014
IBM April 2007 - December 2011
IBM Global Technology Services March 2006 - April 2007
IBM January 2005 - March 2006
IBM October 1997 - December 2004
NCR June 1992 - October 1997
Skills
Demand Generation, Channel, Complex Sales, Sales, Product Management, Unix, Channel Partners, Channel Sales, Sales Management, Business Development, B2B, Sales Operations, Strategy, Lead Generation, Marketing Strategy, Sales Enablement, Business Alliances, Managed Services, Product Marketing, Selling, Marketing, Marketing Management, SaaS, Outsourcing, Cloud Computing, Go-to-market Strategy, Key Account Management, Multi-channel Marketing, Virtualization, New Business Development, Strategic Planning, Partner Management, Professional Services, Strategic Partnerships, Enterprise Software, Management, Solution Selling, Program Management, Leadership, Pre-sales, Storage
Education
University of Dayton 1993 — 1995
MBA, Business
Indiana University Bloomington 1988 — 1992
B.S., Business
IBM Global Technology Services April 2012 - May 2013
IBM September 2008 - April 2012
IBM 2005 - 2008
IBM August 1999 - August 2005
Skills
Program Management, People Management, Learning Management, Training & Development, Project Management, Vendor Management, Management, Team Leadership, Change Management, Employee Training, PMO, Cross-functional Team..., Outsourcing, Project Planning, Service Delivery, Requirements Analysis, Visio, Project Portfolio..., IT Service Management, Software Documentation, Business Analysis, IT Management, Business Process, IT Strategy, Disaster Recovery, Training, Integration, Business Process..., Data Center, Software Project..., Project Delivery, MS Project, Cloud Computing, Leadership, Process Improvement, Software Development, Security, Strategy, Proposal Writing, Strategic Planning, Resource Management, Enterprise Architecture, PMP, Enterprise Software, Governance
Education
Michigan State University
Bachelor of Music, Music Education, Theory and Literature
Eastern Michigan University
Counselor Education/School Counseling and Guidance Services
IBM October 2014 - Present
IBM Global Technology Services April 2007 - September 2014
IBM Global Services 2002 - 2007
Skills
Global Delivery, Service Delivery, PMO, Service Management, Outsourcing, IT Service Management, Project Execution, IT Governance, ITIL, People Management, Vendor Management, Process Improvement, IT Operations, IT Strategy, Project Portfolio..., Project Delivery, Pre-sales, Cloud Computing, Business Process, Governance, IT Management, Business Transformation, System Deployment, Program Management, Disaster Recovery, Data Center, PMP, Management, Enterprise Architecture, Change Management, Project Management, Business Analysis, Integration, Business Process..., IT Outsourcing, Sla, SDLC, Resource Management, Requirements Analysis, Software Project..., Professional Services, Business Intelligence, Enterprise Software, Solution Architecture, ERP, Incident Management, CRM, PMI, Transition Management, Managed Services
Education
Fairleigh Dickinson University 1988 — 1990
Master of Business Administration (M.B.A.), Finance
Ramapo College of New Jersey 1983 — 1985
Bachelor of Science (B.S.), Business Administration and Management, General
SUNY Farmingdale 1973 — 1975
Associate Degree of Applied Science, Computer Science
University of Colorado at Boulder
Boston University School of Theology September 2014 - Present
IBM Global Technology Services April 2000 - Present
IBM April 2000 - Present
IBM Global Services April 2000 - January 2013
Fleet Technology Services, Fleet Bank April 1998 - March 2000
Beth Israel Deaconess Medical Center April 1983 - February 1998
Skills
IT Service Management, Governance, Infrastructure, IT Transformation, Enterprise Architecture, PMO, Business Process Design, Project Portfolio..., IT Management, PMP, Professional Services, Business Process, Outsourcing, SDLC, Information Management
Education
Boston University Questrom School of Business 1978 — 1980
MBA, magna cum laude, Healthcare Finance
University of Pennsylvania 1970 — 1976
Ph.D., English
Albright College 1961 — 1965
BA, English, German, Chemistry, Biology
Gartner July 2015 - Present
IBM Global Technology Services February 2012 - January 2015
IBM Federal May 2009 - January 2012
IBM October 2006 - April 2009
IBM September 2001 - June 2006
IBM September 2001 - June 2006
Metavante August 1998 - August 2001
IBM Sales & Distribution May 1997 - July 1998
Skills
Payments, Cloud Computing, FFIEC, Global Delivery, Business Analytics, IT Financial Management, Offshoring, IT Outsourcing, Business Transformation, IT Strategy, Core Banking, Business Process..., Financial Services, Payment Systems, Outsourcing, Solution Selling, Program Management, Enterprise Software, Integration, Managed Services, Business Development, CRM, Professional Services
Education
Princeton University
Bachelor of Arts, Economics
Harvard Business School
IBM's Harvard Client Executive Program, Financial Services / Mortgage
Wharton Business School
IBM's Executive Financial Services Institute, Banking
IBM - Global Technology Services November 2014 - Present
Carolina Continuity Consultants February 2012 - October 2014
Corus360 September 2009 - January 2012
SunGard Availability Services January 2007 - September 2009
SunGard Availability Services January 2002 - December 2006
SunGard Availability Services January 1998 - December 2001
Unisys Corporation October 1993 - October 1997
Zenith Data Systems 1988 - 1993
Skills
Solution Selling, Cloud Computing, Managed Services, Data Center, Professional Services, SaaS, Co-location, Business Continuity, Disaster Recovery, Account Management, Sales Process, Strategic Partnerships, Solution Architecture, IT Strategy, Enterprise Software, Program Management, Pre-sales, Management, IT Service Management, Sales, Information Technology, CRM, Consulting, High Availability, Leadership, Servers, IT Management, Sales Operations, Virtualization, Security, Channel Partners, Infrastructure, Salesforce.com, Vendor Management, Direct Sales, Project Management, Storage, Strategy, Storage Area Networks, Software Industry, Networking, Sales Management, HP, Integration, Enterprise Architecture, IT Outsourcing
Education
East Carolina University
Plymouth Salem High School
Young & Rubicam Group August 2013 - Present
IBM Global Business Services March 2012 - July 2013
IBM Global Business Services January 2010 - February 2012
IBM 2004 - 2009
IBM Global Technology Services June 1999 - February 2004
Skills
Financial Analysis, Essbase, Financial Modeling, Strategic Financial..., Business Analysis, Strategic Planning, Finance, Business Process..., Hyperion Enterprise, Financial Reporting, Managerial Finance, Forecasting, Pricing, Management, Budgets, Outsourcing, Financial Planning
Education
University of Colorado Denver 2007 — 2009
MBA
Colorado State University 1995 — 1999
Bachelors, Finance
GE October 2012 - Present
IBM Global Technology Services October 2010 - October 2012
State Farm Consultant January 2006 - December 2009
Skills
Security, Information Security, Network Security, VoIP, ITIL, Disaster Recovery, IT Management, IT Strategy, Firewalls, Vendor Management, Computer Security, Information Security..., IT Service Management, Virtualization, Integration, Windows Server, Information Technology, Networking, IT Operations, Data Center, Cloud Computing, Business Continuity, Active Directory, Cisco Technologies, DHCP, CISSP, Operating Systems, Network Architecture, Troubleshooting, VMware, Enterprise Architecture, Incident Management, Servers, VPN, System Deployment, TCP/IP, Unix, Network Administration, DNS, Network Design, Switches, Citrix, Microsoft Exchange, Security Incident...
Education
Illinois State University
Master of Science, Information Systems Assurance and Security
Heartland Community College
ASS, Computer Networking Technology
SANS Institute
Reverse-Engineering Malware: Malware Analysis Tools and Techniques
Universite de Mbujimayi
Licence en Sciences Economiques Appliquees, Economics and Finance
State Government Agency July 2014 - Present
IBM July 2013 - Present
Consultant December 2012 - May 2013
IBM Global Technology Services July 2011 - November 2012
RMIT International University Vietnam October 2010 - October 2010
Highmark September 1997 - May 2009
Commonwealth of Pennsylvania December 1991 - September 1997
EDS Group January 1990 - December 1990
United States Army November 1985 - November 1989
Skills
ITIL, IT Management, Disaster Recovery, Unix, IT Service Management, Enterprise Architecture, System Administration, Business Analysis, Program Management, Change Management, Vendor Management, Leadership, SDLC, Requirements Analysis, Integration, Project Management, Software Development
Education
Eastern University
MBA, Management
ILA Vietnam
CELTA Certificate
Penn State University
BBA, Business Administration
Deloitte January 2015 - Present
IBM Global Technology Services August 2013 - September 2014
IBM July 2011 - July 2013
IBM Denmark July 2008 - June 2011
IBM Italy July 2005 - June 2008
IBM US January 2004 - June 2005
IBM Singapore January 2001 - December 2003
IBM Australia February 1999 - December 2000
IBM US December 1989 - January 1999
IBM US May 1981 - January 1995
Skills
Service Management, CRM, Negotiation, Program Management, Global Delivery, Change Management, P&L Management, IT Outsourcing, Management, IT Strategy, Outsourcing, Service Delivery, Integration, Project Portfolio..., Business Development, Business Process..., IT Service Management, Business Transformation, Vendor Management, Mentoring, IT Management
Education
Boston College - Wallace E. Carroll Graduate School of Management 1987 — 1989
MS Finance, Finance, General
St. John Fisher College 1977 — 1981
BS Management, Finance
St. John Fisher College 1977 — 1981
Bachelor of Science (B.S.), Business Administration and Management, General
Fairport High School 1974 — 1977
IBM Global Process Services May 2015 - Present
IBM Systems and Technology Group June 2012 - May 2015
IBM Global Technology Services May 2010 - May 2012
IBM Software Group July 2008 - June 2010
IBM Software Group August 2005 - June 2008
IBM Software Group February 2005 - November 2005
IBM Software Group January 2003 - July 2005
IBM Software Group April 1999 - December 2002
IBM North America July 1996 - December 1998
IBM Software - Midwestern Area April 1993 - June 1996
Skills
Digital Marketing, Lead Generation, Leadership, Go-to-market Strategy, Demand Generation, Multi-channel Marketing, Team Building, Marketing Automation, Cloud Computing, Marketing Strategy, Sales Enablement, Integrated Marketing, Social Media Marketing, Thought Leadership, Direct Marketing, Program Management, Product Management, Strategic Partnerships, Marketing, Business Development, Management, Product Marketing, Analytics, Event Management, Sales, Web Analytics, Strategy, Start-ups, B2B, Marketing Communications, Brand Management, Marketing Management, Team Management, Cross-functional Team..., Competitive Analysis, B2B Marketing, SaaS, CRM, Messaging, E-commerce, Software Industry, Social Media, Integration, Web Marketing, Salesforce.com, Digital Strategy, Business Alliances, Online Marketing, Analyst Relations, Email Marketing
Education
Drake University 1981 — 1985
Bachelor of Science - Business Administration, Marketing and HR Management
University of Missouri at Kansas City 1995 — 1995
Certification, Direct Marketing
Red Oak High School 1978 — 1981
IBM Global Technology Services March 2006 - Present
IBM Global Technology Center June 2003 - March 2006
IBM Events Infrastructure October 2000 - June 2003
Skills
IT Service Management, Security, Program Management, Networking, Infrastructure..., Web Hosting, Cloud Computing, IT Strategy, Data Center, Virtualization, Solution Architecture, Enterprise Architecture, Service Delivery, Storage, Servers, Network Architecture, Disaster Recovery, High Availability, Unix, Integration, Infrastructure, ITIL, Leadership, Firewalls, SOA, Strategy
Education
Fuqua School of Business, Duke University 2002 — 2004
MBA
Temple University 1993 — 1997
BA
Berklee College of Music 2005 — 2006
Professional Certificate
Amgen April 2011 - Present
IBM Global Technology Services February 2009 - April 2011
Amgen November 2004 - January 2009
Nestle March 1999 - October 2004
Anteon May 1998 - February 1999
Ogden April 1997 - July 1998
Computer Sciences Corp March 1995 - March 1997
Skills
Microsoft Exchange, Active Directory, Windows Server, Troubleshooting, VMware, Visio, Unified Communications, Blackberry Enterprise..., Microsoft Office, SAN, Outlook, Unified Messaging, RightFax, XP, Email Management, Email Solutions, exchange, AudioCode, ProofPoint
Education
Cal Poly Pomona 1987 — 1992
BS, Electrical Engineering
IBM Global Services July 2010 - Present
IBM Global Technology Services August 2008 - June 2010
IBM Business Continuity & Resilience Services September 2004 - August 2008
IBM 1999 - 2004
Skills
Disaster Recovery, Storage, Data Center, SAN, Cloud Computing, AIX, Storage Area Networks, IT Strategy, Enterprise Software, Solution Architecture, Project Management, Business Continuity, ITIL, Business Intelligence, IT Service Management, Servers, Unix, Pre-sales, Requirements Analysis, Storage Virtualization, Service Delivery, High Availability, Enterprise Architecture, Virtualization, Enterprise Storage, SaaS, Windows Server, Integration, Cisco Technologies, Storage Solutions, IT Operations, Solaris, VMware, Professional Services, Security, Server Architecture, Operating Systems, NAS, HP-UX, VMware Infrastructure, EMC Storage, Architecture, Linux, Storage Management, VMware ESX, Consulting, IT Management, Information Technology, Red Hat Linux, DS4000
Education
Columbia University in the City of New York 1981 — 1983
MS
Cornell University 1974 — 1978
Bachelor of Arts (B.A.)
IBM Global Technology Services October 2014 - Present
IBM September 2013 - Present
IBM September 2010 - August 2013
IBM Global Services February 2008 - October 2010
Arsenal Digital Solutions May 2006 - February 2008
Dell October 1998 - May 2006
Skills
Data Center, Enterprise Software, Cloud Computing, Integration, Vendor Management, Product Marketing, Product Management, Storage, SAN, Cross-functional Team..., Business Development, Strategy, International Sales, Business Strategy, Marketing Strategy, Strategic Partnerships, NAS, Competitive Analysis, Management, Marketing, Leadership, Product Lifecycle..., Start-ups, Professional Services, Mergers & Acquisitions, Business Continuity, Program Management, Product Development
Education
Massachusetts Institute of Technology - Sloan School of Management
Cornell University - Johnson Graduate School of Management 1997 — 1999
MBA
Our Lady of the Lake University
BBA
IBM Global Technology Services January 2013 - Present
Ariba, Inc. (subsidiary of SAP) September 2005 - December 2011
New Community Corporation February 2002 - March 2005
The Walt Disney Interactive Media Group (WDPRO) 2005 - 2005
IBM Global Services July 1999 - November 2001
NASA - Kennedy Space Center 1998 - 1998
MIT Lincoln Laboratory June 1996 - August 1997
Skills
Technical Writing, Enterprise Application..., Requirements Analysis, * Project Management..., * Data Security Audit..., Disaster Recovery..., Scientific Research, Project Management, Disaster Recovery, EAI, SaaS, Software Development, SDLC, Cloud Computing, Agile Methodologies, Enterprise Software, Web Applications, SQL, Cross-functional Team..., Testing, Integration, Databases, CRM, E-commerce
Education
New Jersey Institute of Technology 2000 — 2004
MS, Information Systems/Pervasive Computing
New Jersey Institute of Technology 1994 — 1999
BS, Computer Science (5-year Engineering Program)
IBM Global Technology Services June 2013 - Present
IBM Global Technology Services 2013 - Present
PHH Mortgage December 2003 - Present
MicroStrategy June 2003 - December 2003
Cotton Ginny July 2002 - June 2003
Petro Canada May 2001 - July 2002
Credit Suisse First Boston May 2000 - April 2001
JDA Software January 1998 - April 2000
Skills
SDLC, Relational Databases, Reporting Systems, High Availability, Performance Tuning, Backup Solutions, Database Security, Database Architecture, Unix Shell Scripting, Unix Operating Systems, Data Analysis, Data Warehousing, Mortgage Lending, Oracle, SQL, Scripting, Databases, Data Migration, Data Architecture, Business Intelligence, Data Modeling, PL/SQL, Sybase, Software Documentation, Shell Scripting
Education
New York Institute of Technology-Old Westbury 1991 — 1994
Master of Business Administration (M.B.A.), Management Information Systems, General
Indian Inst of Mgmt & Commerce 1987 — 1990
Bachelor's degree Honors, Economics, Finance
IBM Global Business Services July 2014 - Present
IBM Global Business Services November 2008 - September 2014
IBM Global Technology Services January 2008 - December 2008
IBM Global Technology Services January 2007 - January 2008
IBM Global Technology Services January 2006 - January 2007
IBM Global Technology Services August 2003 - December 2005
Skills
Management Consulting, Change Management, Outsourcing, Business Transformation, Governance, Service Delivery, Team Leadership, Program Management, ERP, PMP, Project Management, Project Portfolio..., PMO, MS Project, Software Project..., Business Intelligence, Business Process, Business Process..., IT Strategy, Human Resources, Team Management, CRM, Business Analysis, Integration, Leadership, Project Delivery, Process Improvement, Management, Consulting, IT Outsourcing, Solution Architecture, Professional Services, IT Service Management, Information Technology, SDLC, Enterprise Architecture, Strategy, IT Management, Vendor Management, Resource Management, Requirements Analysis, ITIL, Disaster Recovery, Business Process Design, Performance Management, Talent Management, Cloud Computing, Infrastructure
Education
Concordia University 1983 — 1986
Champlain College 1980 — 1983
Business Admin - Finance
Green Station.us January 2008 - Present
Transcend Technology Consultants September 2006 - September 2008
IBM Global Technology Services September 2000 - January 2008
IBM 2000 - 2007
Skills
Management Consulting, Telecommunications, Business Development, Program Management, Strategic Planning, Business Strategy, Start-ups, New Business Development, Enterprise Software, Project Management, Project Planning, Smart Metering, Leadership, Management, CRM, Consulting, Strategy, Executive Management, Entrepreneurship, Business Planning, Team Leadership, Cross-functional Team...
Education
Indiana University - Kelley School of Business 1992 — 1993
1st Year MBA, Marketing & Finance
California State University-Sacramento 1982 — 1987
Bachelor of Arts (B.A.), Marketing & Communications
IBM Global Technology Services 1998 - Present
IBM Global Services 1989 - 1999
Skills
Service Delivery, People Management, Account Management, Service Management, Project Delivery, Customer Satisfaction, Team Leadership, Customer Relations, Vendor Management, Business Analysis, IT Operations, Team Building, Business Management, Management, Managed Services, Customer Service, Solution Selling, Cloud Computing, Outsourcing, Business Development, IT Service Management, CRM, Enterprise Software, Pre-sales, Data Center, Program Management, Business Intelligence, Project Portfolio..., Team Management, Storage, ITIL, Professional Services, IT Strategy, Business Process..., Solution Architecture, IT Management, SaaS, Change Management, Cross-functional Team..., Integration, Strategy, Business Process, PMP, Disaster Recovery
Education
California State Polytechnic University-Pomona 1976 — 1979
ATT - Global Services February 2008 - Present
V. James DiPerna Photography January 1982 - Present
IBM Global Technology Services February 2004 - February 2008
IBM June 1999 - February 2008
Radio Shack 1978 - 1980
Skills
Photography, Blogging, Service Delivery, IT Strategy, IT Service Management, Data Center, Outsourcing, Program Management, Vendor Management, IT Outsourcing, IT Management, Service Management, Integration, Security, Team Leadership, Managed Services, Solution Architecture, Disaster Recovery, VoIP
Education
Hudson Valley Community College 1975 — 1978
The Cates Group April 2013 - Present
IBM Global Technology Services March 1996 - April 2013
IBM March 1996 - March 2013
Skills
Program Management, Cloud Computing, IT Strategy, Vendor Management, Outsourcing, Enterprise Software, Service Delivery, Professional Services, IT Outsourcing, IT Service Management, Solution Architecture, Service Management, IT Operations, Project Portfolio..., Enterprise Architecture
Education
University of Madrid 1973 — 1974
Bachelor of Science (BS), Business Management
Excelsior College 1968 — 1972
Bachelor of Science (BS), General Studies
Amdocs 2015 - 2015
Amdocs 2014 - 2015
AT&T February 2008 - October 2014
ADG Music Group January 1999 - January 2012
IBM Global Services August 2003 - August 2008
IBM Global Technology Services August 2002 - August 2008
IBM August 2003 - February 2008
Equifax October 1996 - August 2003
Allied Holdings, Inc 1993 - 1996
Skills
Six Sigma, SDLC, Project Management, Process Improvement, Problem Solving, Microsoft Project, Microsoft Excel, Product Development, Business Process..., Data Analysis, IBM AS/400, Mainframe, JCL, Presentation Skills, Business Analysis, New Business Development, Agile & Waterfall..., PMI, PMBOK
Education
Norfolk State University 1991 — 1992
Bachelor's degree, Honors Degree
Hampton University 1987 — 1991
Mount Vernon 1979 — 1989
Hampton University 1983 — 1986
Discover Financial Services November 2013 - Present
Oracle June 2013 - April 2014
Oracle July 2012 - May 2013
Oracle Corporation May 2010 - July 2012
HP Enterprise Services April 2008 - July 2010
Navistar November 2007 - April 2008
IBM Global Technology Services January 2006 - November 2007
First Data Corporation March 2007 - September 2007
Cardinal Health/Alaris Medical Systems January 2007 - February 2007
CapitalOne Auto Finance (COAF) 2006 - 2007
Skills
Virtualization, Server Consolidation, Storage Consolidation, Oracle Exadata, Oracle Exalogic, Oracle ZFS, SPARC, Solaris, Linux Server, CISSP, Security, Linux Security, Data Center, Databases, Infrastructure Planning, Infrastructure Security, Oracle, VMware, Storage, Exadata, Infrastructure, Enterprise Architecture, VMware Infrastructure, Solution Architecture, Cloud Computing, Linux, Storage Virtualization, Enterprise Software, vSphere
Education
Marquette University 2001 — 2005
Bachelor of Science (BS), Business Administration, Information Technology
BMHS
IBM June 1982 - Present
IBM - Global Technology Services 2005 - 2011
JP Morgan Chase Account 2003 - 2005
Education
Rensselaer Polytechnic Institute 1990 — 1992
MS - Mfg Eng, Manufacturing Engineering
Fairleigh Dickinson University 1981 — 1982
BS - Elec & Comp Eng, Electrical & Computer Engineering
Clarkson University 1974 — 1979
BS- Eng Mgt, Business & Engineering
IBM Global Services October 1997 - Present
IBM Global Technology Services October 2012 - Present
IBM October 2002 - September 2012
PwC Consulting October 1999 - October 2002
Coopers & Lybrand Consulting October 1997 - October 1999
Perseco 1993 - 1996
Mobil Chemical Plastics Division October 1986 - September 1993
Pactiv October 1986 - September 1993
Mobil Chemical Co. 1986 - 1993
Skills
Program Management, International Project..., Outsourcing Management, Transition Management, Supply Chain Management, Production Planning, Customer Service, Warehouse Management, Warehousing Operations, Distribution Management, International..., Distribution Systems, Inventory Management, Inventory Control, Certified Project..., Operations Management, Supply Chain Consulting, International Supply..., IT Management, Leadership Development, Distribution Strategies, Supply Chain, Distributed Team..., Warehousing, Strategy, Process Improvement, Logistics, PMO, Outsourcing, Business Transformation, Leadership, Business Process, IT Outsourcing, Continuous Improvement, IT Strategy, Global Delivery, Business Process..., Service Delivery, Vendor Management, Management, Project Portfolio..., Offshoring, Energy Work, Essential Oils, Project Management, Business Analysis, Integration, Consulting, Change Management
Education
Landmark Education
Landmark Education
University of Minnesota-Twin Cities 1977 — 1986
B.S., Chemical Engineering; Polymer specialty
Donna Eden Innersource 2013 — 2015
Eden Energy Medicine Certification Program, Energy Medicine, Year 1 completed (Class 1 - 4); Year 2 (Class 5 & 6 completed)
Feldenkrais Training 1997 — 2001
Guild Certified Feldenkrais Practitioner
Anat Baniel Method℠ International Professional Training Program 1997 — 2001
ABM Practitioner
Tellington TTouch Certification Training 1997 — 1999
TTouch® Practitioner for Dogs, Cats and other Companion Animals
IBM Global Technology Services December 2007 - Present
Bridgewater Associates 2012 - 2013
XL Global Services August 2005 - December 2007
ING Investment Management September 2004 - July 2005
Oxford Health Plans 1997 - 2004
Aonix 1997 - 1997
Cendant Inc. 1996 - 1997
Blue Cross Blue Shield of CT 1989 - 1997
Aetna 1985 - 1989
Skills
Business Continuity, Disaster Recovery, Risk, Risk Mitigation, HIPAA, Risk Management, ITIL, Program Management, Governance, Change Management, Compliance, Healthcare, Emergency Management, Management Consulting, Incident Management, Business Continuity..., IT Audit, Risk Assessment, Management, Vendor Management, IT Strategy, Leadership, Virtualization, Financial Risk, Enterprise Architecture, Data Center, IT Management, Sarbanes-Oxley Act, Unix, PMO, IT Service Management, Information Security, Business Process, Outsourcing, Business Transformation, Business Process..., SDLC, IT Operations, Integration, Business Analysis, PMP, Project Portfolio..., Information Technology, Business Intelligence, SAN, Cloud Computing, IT Outsourcing, Enterprise Software
Education
Yale University 1979 — 1981
M.Div., Religion, Psychology
Clark University 1974 — 1977
BA, Philosophy
IBM Global Technology Services September 2014 - Present
IBM June 1997 - September 2014
State Farm 2013 - 2013
Citi 2008 - 2009
ing 2004 - 2005
Nations 1995 - 1997
Intrega 1990 - 1995
NCR Corporation 1980 - 1983
Skills
Disaster Recovery, JCL, Requirements Analysis, Enterprise Architecture, Solution Architecture, AIX, SDLC, Unix, Integration, Databases, Architecture, Websphere, z/OS, SQL, Mainframe, WebSphere MQ, Linux, Virtualization, Software Development, Microsoft SQL Server, Application Architecture, WebSphere Application..., VSAM, ISPF, ESB, TSO, Visio, COBOL, High Availability, Middleware, XML, Application Servers, Technical Architecture, IT Strategy, Oracle, SOA, Data Modeling, Enterprise Software, Integration Architecture, Requirements Gathering, MVS, ETL, Software Design, Distributed Systems, Systems Analysis, ITIL, Agile Methodologies, Data Warehousing, EAI, Java Enterprise Edition
Education
Central Michigan University 1976 — 1980
B.S., Computer Science/Math
IBM July 2015 - Present
IBM Global Technology Services July 2011 - Present
IBM January 2006 - June 2011
IBM January 2005 - January 2006
IBM Business Consulting Services 2003 - 2005
Skills
Management Consulting, IT Strategy, Business Transformation, Strategy, Outsourcing, Enterprise Architecture, Management, Business Process..., SaaS, Cloud Computing, Consulting, Business Intelligence, Business Process, Integration, IT Outsourcing
Education
The Tuck School of Business at Dartmouth 2001 — 2003
Business
University of Florida 1995 — 2001
Ph.D., Physics
Dartmouth College 1994 — 1995
MS, Physics
Dartmouth College 1990 — 1994
AB, Physics, Philosophy
Phillips Exeter Academy 1986 — 1990
Fortune 500 Financial Institution April 2010 - Present
IBM December 2009 - April 2010
IBM March 2007 - January 2010
IBM 2003 - February 2007
IBM Global Technology Services June 2003 - 2005
Skills
Information Security..., Malware Analysis, Security, Information Security, Citrix, Information Technology, Troubleshooting, Enterprise Software, Security Architecture..., CCNA, Disaster Recovery, Technical Support, Incident Management, Network Security, IDS
Education
Florida State College at Jacksonville
General
IBM Global Technology Delivery October 2013 - Present
IBM Global Technology Services January 2012 - July 2013
IBM Business Countinuity & Resilience Services (BCRS) 2003 - January 2012
CompuCom May 1998 - January 2002
Entex Information Services June 1993 - May 1998
IBM December 1978 - June 1993
Skills
Solution Selling, Managed Services, Storage, Cloud Computing, Channel, IT Outsourcing, Professional Services, Enterprise Software, Data Center, Virtualization, Business Continuity, Storage Solutions, Business Alliances, IT Management, Disaster Recovery, Channel Partners, Go-to-market Strategy, Leadership, Sales, Direct Sales, Selling, Management, SaaS, Cross-functional Team..., Sales Operations, Business Intelligence, Networking, CRM, Pre-sales, Team Management, Business Strategy, IT Strategy, IT Operations, Sales Enablement, Vendor Management, Partner Management, IT Service Management, Strategic Partnerships, Solution Architecture, Software Industry, Salesforce.com, Sales Process, Storage Area Networks, Storage Virtualization, Enterprise Storage, Service Delivery, Demand Generation, Enterprise Architecture, Consulting, Outsourcing
Education
S,U,N,Y at Farmingdale 1974 — 1976
Associate of Arts and Sciences (AAS), Marketing
LIU Post 1976 — 1978
Marketing/Marketing Management, General
IBM September 2013 - Present
IBM Global Technology Services December 2011 - August 2013
IBM December 2007 - December 2011
Skills
SaaS, Program Management, IT Strategy, IT Service Management, Professional Services, Enterprise Software, Cloud Computing, Siebel, Solution Selling, SDLC, PMP, Storage, Data Center, Disaster Recovery, Business Alliances, Telecommunications, Leadership, Integration, Business Intelligence, Management Consulting, Business Analysis, Outsourcing
Education
Durham University 1985 — 1986
MSc, Management Studies
Penn State 1981 — 1983
Bachelor's degree, Finance, General
Harriton High School 1976 — 1979
IBM Network Technical Solution Manager/ArchitectAT&T2008 - 2009
IBM Global Technology Services 1995 - 2008
Education
Hofstra University 1979 — 1983
Dell August 2010 - Present
University of Texas at Austin August 2008 - August 2010
Dell May 2009 - August 2009
IC2 Institute, Univ of Texas at Austin February 2009 - April 2009
IBM Global Technology Services August 2000 - July 2008
CJ Corporation August 1999 - August 2000
US Army in Korea January 1997 - March 1999
Skills
Cross-functional Team..., Competitive Analysis, Business Development, IT Management, Management, Marketing Research, Process Improvement, Procurement, Product Management, Project Management, Strategy
Education
The University of Texas at Austin - The Red McCombs School of Business 2008 — 2010
MBA, Marketing and Operations Management
Korea University 1992 — 1997
BS, Mechanical Engineering
Quantum November 2007 - Present
AT&T November 2003 - November 2007
AT&T 2001 - 2003
IBM Global Technology Services 1994 - 2001
IBM Global Services 1990 - 1994
United States Air Force October 1982 - January 1990
Skills
Data Center, Computer Network..., MPLS VPN, BGP, Budgets, LAN-WAN, Integration, ITIL, IP, Leadership, Managed Services, MPLS, NAS, Network Architecture, Network Design, Network Security, Pre-sales, Project Management, Routers, SAN, Sales, Storage, Storage Area Networks, Switches, Troubleshooting
Education
Community College of the Air Force 1986 — 1990
Information Systems Management
IBM Software Group April 2013 - Present
IBM Global Technology Services April 2011 - March 2013
IBM January 2009 - April 2011
IBM November 2007 - January 2009
IBM October 2004 - November 2007
IBM June 1999 - September 2004
IBM April 1997 - June 1999
Pitney Bowes April 1995 - April 1997
AT&T July 1990 - April 1994
Skills
Integration Middleware, Enterprise Software, Managing Complex Sales, Solution Selling, Account Management, Cloud Computing, Business Development, Strategy, Go-to-market Strategy, Business Process, Leadership, Professional Services, SaaS, IT Strategy, Solution Architecture, Telecommunications, Security, Sales, Pre-sales, Selling, Managed Services, Outsourcing, Middleware, Business Alliances, SOA, Channel Partners, IT Outsourcing, Data Center, Sales Enablement, Databases
Education
Fordham University 1987 — 1990
Bachelor of Science in Business Administration and Management
Fordham University
Bachelor of Science (BS), Business Administration and Management, General
State of North Carolina December 2011 - Present
Office of Information Technology Services , State of North Carolina September 2010 - December 2011
State of North Carolina May 2008 - September 2010
IBM Global Technology Services 2004 - March 2008
IBM 1978 - 2008
IBM Global Services 2000 - 2004
IBM Global Services 1996 - 2000
Skills
Managed Services
Education
Duke University - The Fuqua School of Business 1994 — 1995
MBA, Business
Wheaton College 1970 — 1974
BME, Music Teacher Education
Brian Harris Porsche Audi October 2014 - Present
IBM Global Services 2005 - Present
Arcata Associates August 2011 - April 2014
IBM 2005 - 2011
IBM Global Technology Services 2005 - 2011
Computer Sciences Corp 1995 - 2000
Skills
Team Leadership, Sales Operations, IT Service Management, ICR, Management, Integration, Team Building, Leadership, IT Outsourcing, Outsourcing, Solution Selling, IT Management, Cloud Computing, Disaster Recovery, Service Delivery, Customer Service, Service Management, Business Intelligence, Business Process..., Sales, Change Management, Contract Negotiation, Negotiation, IT Strategy, CRM, SaaS
Education
Louisiana State University
Louisiana Tech University
Onshore Outsourcing March 2014 - Present
Onshore Outsourcing December 2013 - Present
IBM Global Services June 2011 - December 2013
IBM Global Services 1997 - December 2013
IBM October 2008 - June 2011
IBM Global Technology Services January 2008 - May 2011
Visteon 2002 - 2003
McGraw-Hill Higher Education 1986 - 1988
Skills
IT Outsourcing, Outsourcing, Global Delivery, Service Delivery, IT Strategy, Vendor Management, IT Service Management, PMP, Program Management, PMO, Business Transformation, Business Analysis, Project Portfolio..., ITIL, Cross-functional Team..., Team Leadership, IT Operations, Enterprise Architecture, Business Intelligence, Requirements Analysis, SaaS, Professional Services, Risk Management, Management, CRM, Business Process, Data Center, Transition Management, Enterprise Software, Business Process..., Business Strategy, Service Management, Software Project..., IT Management, Project Delivery, Change Management, Solution Architecture, Cloud Computing, Business Development, Integration, Pre-sales, Governance, ERP, Consulting, Offshoring, Information Technology, Solution Selling, Managed Services, Disaster Recovery
Education
The George Washington University 2001 — 2003
Master's Certificate, Project Management
University of Wisconsin-Eau Claire 1982 — 1983
Bachelor of Business Administration (B.B.A.), Management
Bethany Lutheran College 1979 — 1981
AA, Business
IBM Global Technology Services January 2007 - Present
IBM 2000 - 2007
IBM Global Technology Services 1997 - 2000
Skills
Cloud Computing, Pre-sales, Solution Architecture, Product Management, Go-to-market Strategy, IT Strategy, Enterprise Software, SaaS
Education
Georgia State University 1981 — 1986
BS, Finance
Kaiser Permanente IT AIX Systems AdministratorIBMMay 2009 - Present
IBM Global Technology Services 2009 - Present
Education
Clarion University of Pennsylvania 1980 — 1985
B.S., Information Systems
IBM Global Services June 1996 - Present
IBM Global Technology Services 1996 - Present
Skills
Requirements Analysis, DB2, IT Service Management, IT Strategy, Business Analysis, Software Project..., Integration, Software Development, Outsourcing, Enterprise Architecture, SOA, Business Process, Cloud Computing, Solution Architecture, Unix, AIX, Business Intelligence, Virtualization
Education
Georgia State University
Bachelor of Science (B.S.), Mathematics
IBM Global Technology Services
Skills
Cloud Computing, SaaS, Enterprise Software, Enterprise Architecture, Solution Architecture, IT Strategy, Solution Selling, Data Center, Business Development, Pre-sales
Education
Michigan Technological University
BS-Business Administration, Industrial Management
NYC Department of Education October 2013 - Present
Tarrytown Public School District June 2013 - Present
Independent Tutoring January 2012 - Present
Independent January 2013 - June 2013
Inwood Academy for Leadership Charter School August 2012 - August 2012
IBM September 1995 - March 2010
IBM Global Technology Services 2006 - 2010
Texaco 1979 - 1995
Skills
Program Management, PMP, Enterprise Architecture, Requirements Analysis, Data Center, Solution Architecture, Project Portfolio..., Resource Management, Vendor Management, ITIL, Service Delivery, IT Strategy, Outsourcing, IT Outsourcing, Project Delivery, PMO, Business Process, Business Analysis, SDLC, MS Project, Software Project..., IT Service Management, Integration, Project Management
Education
Manhattanville College 2011 — 2013
Masters of Professional Studies, Secondary Mathematics and Special Education, 4.0
Pace University-Pleasantville/Briarcliff Campus 1975 — 1979
Bachelor's Degree, Mathematics and Computer Science
Aerotek July 2015 - September 2015
IBM Global Technology Services November 2012 - July 2013
IBM Global Services January 2007 - November 2012
IBM Global Services 2001 - 2006
Skills
Cloud Computing, Virtualization, ITIL, Infrastructure, Integration, Servers, Managed Services, Professional Services, IT Strategy, Solution Architecture, Information Technology, Health Information..., Consulting, ITIL v3 Foundations..., ICD-10, CPT, ICD-9, Medical Coding
Education
Central New Mexico Community College 2013 — 2015
Associate’s Degree, Health Information Technology, GPA 3.96
Georgia State University 1981 — 1986
Bachelor's Degree, Finance
IBM Global Technology Services March 2012 - Present
IBM Global Technogoly Services March 2010 - March 2012
IBM GTS November 2004 - March 2010
IBM GTS November 2001 - November 2004
IBM GTS October 1999 - November 2001
IBM GTS January 1999 - October 1999
IBM GTS August 1996 - December 1998
IBM GTS July 1995 - July 1996
NCR Corporation March 1994 - July 1995
NCR Corporation June 1993 - March 1994
Skills
Management, Forecasting, Budgets, Outsourcing, Leadership, Vendor Management, Project Management, Project Planning, Strategy, Finance, Strategic Planning, Program Management, IT Strategy, Business Process..., IT Service Management, Manage Client..., Client Relations Skills
Education
Michigan State University - The Eli Broad College of Business 1988 — 1990
Master of Business Administration, Finance
Northern Michigan University 1982 — 1985
Bachelor of Science, Marketing
IBM Global Technology Services January 2014 - Present
IBM August 2011 - Present
IBM Global Services 1982 - Present
IBM March 2007 - October 2008
IBM January 2006 - December 2007
Skills
Selling, Managed Services, Solution Selling, Go-to-market Strategy, Program Management, Management, Business Development, Marketing Strategy, Sales
Education
Cedar Crest College 1978 — 1982
BA, Business & Communications
IBM January 1996 - Present
IBM Global Technology Services 1996 - Present
NIPSCO June 1981 - January 1996
Skills
Financial Analysis, Advanced Pricing, Computer Programming &..., Financial Planning, Program Management, Project Management, Pricing, Process Improvement, Business Analysis, Financial Reporting, Vendor Management, Forecasting, Business Process, Business Strategy, Analysis, Business Process..., IT Strategy, Managerial Finance, Strategic Financial..., Corporate Finance, Risk Management, Budgets, Change Management, Finance, Financial Modeling, SDLC
Education
Keller Graduate School of Management of DeVry University 1983 — 1986
MBA, Marketing
Purdue University Calumet 1977 — 1981
BS, Computer Technology & Information Systems
Accenture Technology Solutions January 2003 - Present
IBM Global Technology Services March 1995 - December 2002
Education
British Columbia Institute of Technology 1995 — 1999
Master, Development and applications.
British Columbia Institute of Technology 1990 — 1994
Graduated, Computing engineering for software.
IBM Global Technology Services January 2015 - Present
IBM Global Technology Services February 2012 - February 2014
IBM Global Services July 2007 - February 2012
IBM July 1985 - February 2012
Panasonic 2007 - 2011
IBM 2000 - 2011
Merrill Lynch 2004 - 2007
Skills
PMP, IT Service Management, Management, Outsourcing, IT Operations, Program Management, Vendor Management, ITIL, Project Management, Integration, Leadership, CRM, Project Portfolio..., Business Process, Banking, People Management, SDLC, Communicator, Adjunct Professor at..., IT Strategy, Service Delivery, IT Management, Disaster Recovery, Business Analysis, PMO, Requirements Analysis, Enterprise Architecture, Data Center, Solution Architecture
Education
Monroe College 2012 — 2014
Master of Business Administration (MBA), Business Administration and Management, General
Monroe College 2000 — 2002
BS, Computer Science & Computer Information Systems
Monroe College 1983 — 1985
Associate Degree, Computer Science
T-Systems July 2015 - Present
T-Systems November 2010 - June 2015
Waste Management, Inc. December 2009 - November 2010
IBM Global Technology Services September 2000 - May 2009
TEKsystems January 2000 - August 2000
Microsoft May 1999 - January 2000
El Paso May 1997 - May 1999
IGLOO Inc. September 1991 - December 1996
Skills
PMP, Program Management, Vendor Management, PMO, Project Portfolio..., Project Management, Outsourcing, Global Delivery, Business Analysis, IT Service Management, ITIL v3 Foundations..., Certified Project..., MBA, Lean Six Sigma Green..., Visio, MS Project, Project Planning, Software Project..., Business Process, Information Technology, IT Outsourcing, Management, SDLC, Agile Project Management, Enterprise Architecture, IT Management, Integration, Service Delivery, ITIL, IT Strategy, Data Center, Business Process..., Consulting, Governance, Project Delivery, Resource Management, Infrastructure, IT Operations, System Deployment, Disaster Recovery, Service Management, Business Intelligence, PMI, Business Transformation, Pre-sales, Requirements Analysis, CRM, ERP, Professional Services, Requirements Gathering
Education
Dallas Baptist University
MBA, Management
Texas A&M University-Commerce
BBA, Marketing
IBM 1996 - Present
IBM Global Technology Services July 2007 - June 2014
Skills
Program Management, PMP, Vendor Management, Project Management, IT Strategy, IT Service Management, Integration, PMO, Project Portfolio..., Business Analysis
Education
Kenyon College 1976 — 1980
BA, Economics
Kapsch TrafficCom North America October 2013 - Present
Premier Designs August 2011 - Present
Fair Street Reformed Church June 2010 - October 2013
IBM Global Technology Services August 1991 - June 2008
Skills
Customer Service, Microsoft Office, Unix Operating Systems, Perl, IT Security Policies, Organization, HTML, Apache, CGI/Perl, Writing, Editing, Proofreading, AIX Administration, IBM Tivoli, Microsoft Word, Financial Reporting, Social Media, Microsoft Excel, Photoshop, Financial Analysis, Management, System Administration, Integration, SQL, Databases, Unix
Education
SUNY Binghamton 1988 — 1991
BS, Computer Science
Clarkson University 1987 — 1988
Computer Science
IBM Global Technology Services 2005 - Present
NextiraOne/Milgo Racal Solutions January 2000 - July 2005
Skills
Unified Communications, Vendor Management, SaaS, Cisco Technologies, Disaster Recovery, Data Center, VoIP, Pre-sales, Juniper, Avaya, Virtualization, Solution Architecture, WAN, Cloud Computing, Professional Services, ITIL, Integration, IP, Enterprise Software, Switches, VMware, Solution Selling, Managed Services, IT Service Management, MPLS, Network Design, Service Delivery, IT Strategy, Network Architecture, Telecommunications, Enterprise Architecture, Outsourcing, Security, Storage, Networking, Network Security, Servers, Storage Area Networks, IT Management, System Deployment, Routing, IT Operations, Firewalls, Infrastructure
Education
Montclair State University 1993 — 1997
Bachelor's degree in Management Information Technology and Business
Clifton High School
IBM Global Technology Services May 2015 - Present
American Express Corporation March 2014 - November 2014
Lender Processing Services, Inc. (LPS) December 2013 - February 2014
Bank of America January 2011 - June 2013
Charter Global November 2009 - August 2010
Artech Information Systems May 2009 - November 2009
CDI Business Solutions October 2005 - September 2008
Tek Systems March 2005 - September 2005
Skills
Active Directory, Unix, IIS, Windows Server, Security, Linux, ITIL, IBM Power Systems, VMware, System Administration, Microsoft Servers, Systems Engineering, Troubleshooting, Windows Server..., LAN/WAN Networking, SUSE Linux, MCSE 2012 Server..., ISO 27001, HIPAA, PCI DSS, Sterling Commerce..., Sterling Commerce File..., Security Policy and..., SOA, SDLC, Vendor Management, Integration, IBM AIX, Oracle Solaris
Education
Grand Rapids Community College 1989 — 1991
AAS, Electronics Technology
IBM Global Technology Services September 2010 - Present
CNA Insurance January 1999 - August 2010
Navistar June 1998 - January 1999
SaCor Systems, Inc May 1988 - June 1998
Continental Grain Company June 1986 - May 1988
Internal Systems June 1985 - June 1986
North American Company for Life and Health September 1981 - June 1986
Skills
CICS, Assembly, z/OS, IBM Mainframe, Disaster Recovery, SMP/E
Education
Governors State University
BA, Business
J.F.Kennedy High School
Governors State University - University
Bachelor of Arts, with; Computer Science, Business, and Mathematics
Morraine Valley Community College
University of Illinois at Urbana-Champaign
IBM - Global Technology Services 2010 - Present
IBM - Global Technology Services 2007 - 2009
IBM 2002 - 2007
IBM - Global Business Services 1999 - 2001
Mastech Inc. 1997 - 1999
Ashurst 1996 - December 1997
Astills Lawyers January 1990 - December 1995
Skills
Outsourcing, IT Strategy, IT Service Management, Service Delivery, ERP, ITIL, IT Management, IT Outsourcing, Program Management, Business Transformation, Vendor Management, PMO, Procurement, Legal Advice, Banking Law, Business Process..., IT Infrastructure...
Education
American InterContinental University 1997 — 1998
Masters of Information Technology, Computer Science, Distinction
Queensland University of Technology 1985 — 1988
Bachelor of Laws (LL.B.), Banking, Corporate, Finance, and Securities Law, Honors
IBM Global Technology Services January 2010 - Present
IBM Global Technology Services January 2008 - December 2009
IBM Global Technology Services December 1998 - December 2007
Skills
Business Analysis, ITIL, Data Center, Virtualization, IT Strategy, Management, Cloud Computing, Enterprise Software, Storage, Disaster Recovery, Strategy, Service Delivery, Direct Sales, Solution Selling, Business Continuity, Managed Services, Project Management, Solution Architecture, Account Management, Business Intelligence, SaaS, Sales Enablement, IT Management, IT Service Management, Team Leadership, Channel Partners
Education
Ithaca College 1988 — 1992
Bachelor of Arts (BA), Psychology
SUNY Cortland 2003 — 2004
Pre-Medicine/Pre-Medical Studies
IBM Global Technology Services January 2013 - Present
CenturyLink July 1990 - December 2012
Rockwell Collins October 1981 - July 1990
Skills
z/OS, JES2, MVS, TSO, JCL, IBM Utilities, REXX, ISPF, Syncsort, CLIST, Mainframe, RACF, IBM Mainframe, IMS DB/DC, CICS, Assembler, z/VM, Data Center, SMP/E, Disaster Recovery
Education
University of Iowa 1979 — 1981
BA, Computer Science, English
Indiana University Bloomington 1977 — 1979
-, Computer Science, English
The University of Texas at Arlington January 2015 - Present
The University of Texas at Arlington June 2015 - August 2015
IBM Global Business Services June 2014 - September 2014
IBM Global Technology Services May 2012 - May 2014
Skills
Microsoft Office, Management, Microsoft Excel, Leadership, Microsoft Word, PowerPoint, Program Management, Data Analysis, Team Leadership, Business Analysis, Windows, Java, HTML, C++, Matlab, C, SQL
Education
The University of Texas at Arlington 2015 — 2016
Master of Science (MS), Information Systems - Business Analytics
Jawaharlal Nehru Technological University 2008 — 2012
Bachelor of Technology (B.Tech.), Computer Science Engineering
IBM - Global Technology Services April 2015 - Present
Skills
Management, Project Management, Microsoft Office, Business Analysis, Customer Service, Team Management, Process Improvement, Vendor Management, Team Leadership, Service Delivery, Telecommunications, Telecommunications..., Contact Center...
Education
Borough of Manhattan Community College
Associate’s Degree, Telecommunications Management