IC System
Industry: Company
DescriptionHeadquarters: Minnesota Founded: 1938
IC System List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at IC System. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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IC System Employees
Appareo Systems April 2014 - Present
Lynnes Welding Training, Inc. August 2013 - March 2014
Volt Workforce Solutions May 2011 - February 2013
Phoenix International - A John Deere Company June 2010 - May 2011
I.C. System March 2006 - August 2007
Skills
Recruiting, Employee Relations, Human Resources, Customer Service, Coaching, New Hire Orientations, Sourcing, Talent Management, Temporary Placement, Staffing Services, Screening Resumes, Onboarding, Interviews, Resume Writing, Temporary Staffing, Hiring, Screening, Cold Calling, Reference Checking, Taleo, Internet Recruiting, Contract Recruitment, Permanent Placement, Talent Acquisition, Job Fairs, Employee Benefits, Leadership, Payroll, Training, Technical Recruiting, College Recruiting, HRIS, Job Descriptions, HR Policies, Employee Engagement, Exit Interviews, Background Checks, Networking, Career Development, Employee Handbooks, HR Consulting, Building Relationships, Interviewing Skills, Resume, Behavioral Interviewing
Education
Minnesota State Community and Technical College 2009 — 2011
Associate Applied Science Degree, Human Resources
University of Mary
SHRM-CP, SHRM Learning Systems
Microsoft July 2015 - Present
APAC Customer Services March 2015 - July 2015
APAC Customer Services October 2008 - March 2015
Volt November 2007 - July 2008
VMC August 2007 - August 2007
I.C. System October 2005 - July 2007
Adams Development October 2001 - July 2005
Goldmark Property Management September 1999 - October 2001
Best Buy October 1996 - December 1998
Control Data Systems, Inc. January 1992 - December 1992
Skills
Solution Selling, Writing, Communication, Sales Management, Salesforce Training, Microsoft Office, Software Licensing, Property Management, Public Speaking, Selling, Team Management, Distributed Team..., Coaching, Leadership, New Business Development, Building Relationships, Cross Selling, Sales, Retail Sales Experience, Partner Management, Cloud Computing, Program Management, Training Delivery, Account Management, Sales Operations, Microsoft Technologies, Customer Engagement, Microsoft Licensing, SaaS, Customer Satisfaction, Direct Sales, Customer Service, Information Technology, Sales Presentations, Team Leadership, Call Centers, Management, Adult Education, Forecasting, Customer Retention, Enterprise Software, Sales Process, Marketing, Lead Generation, Channel Sales, CRM, Training, Team Building
Education
The University of North Dakota School of Law 1993 — 1996
University of Oslo (UiO) 1994 — 1994
Det Juridiske Fakultet (School of Law)
The University of North Dakota 1988 — 1993
BA, English/Honors
Scottrade October 2014 - Present
Scottrade October 2013 - October 2014
Scottrade April 2013 - October 2013
Client Services Solutions May 2011 - April 2013
Levi Strauss & Co. October 2009 - May 2011
I.C. System October 2006 - August 2008
Skills
Customer Service, Call Centers, Interviews, Retail Sales, Problem Solving, Series 7, Series 63, Retail Banking, Investment Brokerage, Oracle CRM, Corporate Social Media, Written Communication, Public Speaking, Asset gathering, Stock Trading
Education
Missouri Baptist University
Bachelor of Science (B.S.), Human Services, General, 3.9
DCM Services, LLC and its afilliate, Forte, LLC June 2010 - Present
Elizabeth Melton, Attorney at Law January 2008 - June 2010
Prevent Child Abuse Minnesota 2002 - June 2008
Minneapolis SafeZone Collaborative April 2007 - December 2007
Foley & Mansfield September 2003 - April 2007
I.C. System 1983 - 2003
Skills
Legal Research, Legal Writing, Litigation, Commercial Litigation, Civil Litigation, Corporate Law, Employment Law, Courts, Bankruptcy, Non-profits, Litigation Management, Public Speaking, Strategic Planning, Contract Negotiation, Administrative Law, Product Liability, Real Estate, Mediation, Criminal Law, Trusts
Education
William Mitchell College of Law 1978 — 1982
J.D., Law
University of Minnesota-Twin Cities 1974 — 1978
B.S., Education
I.C. System April 2002 - November 2012
Anoka County January 2002 - January 2006
Allied Interstate January 1998 - April 2002
Debra Bluhm's Gifts January 1995 - January 2000
Oasis Markets January 1997 - December 1998
Eden Park January 1997 - January 1998
Flandreau Court Co-op January 1990 - January 1995
Skills
Call Center, Employee Relations, Evaluating training..., Leadership Management, Creating curriculum, Kaplan Atlantic Link..., Technical Manuals, Coaching and Motivating, Collections, Performance Support..., Working with at risk..., Party Planner, Learning Management..., Parties, Management, Team Building, Training, Coaching, Leadership Development, Call Centers, Budgets, Sales, Project Planning, Employee Training, Performance Management, Employee Engagement, Marketing, Interviews
Education
University of Minnesota-Twin Cities 1995 — 1997
Bachelor of Arts (B.A.), Sociology of Law and Criminology
Century College 1992 — 1995
Associate of Arts (A.A.), Human Services and Chemical Dependency
I.C. System January 2012 - Present
I.C. System August 2009 - January 2012
I.C. System August 2007 - July 2009
Skills
Highly Reliable, Highly Organized &..., Pay Close Attention to..., Great communications..., Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Access, Westlaw, Customer Service, Call Centers, Financial Services, Accounts Receivable, Credit
Education
Inver Hills Community College 2012 — 2014
Associate's Degree, Paralegal, 4.0 GPA
Brown College 2003 — 2006
Bachelor of Science, Criminal Justice, 3.74 GPA
Washburn High School, Minneapolis, MN 1994 — 1998
High School Diploma, General
SWBC June 2014 - Present
Account Services Collections Inc. February 2006 - September 2013
I.C. System December 2003 - December 2005
Skills
Customer Service, Collections, Negotiation, Health Insurance, Credit Cards, Data Entry, Microsoft Office, Telephone Skills, Insurance, Accounts Receivable, Credit, Account Reconciliation, Financial Services, Microsoft Excel, Credit Analysis, Teamwork, Microsoft Word, PowerPoint, Business Communications, Marketing, Financial Analysis, Loans, Time Management, Mortgage Servicing, Mortgage Banking, Residential Mortgages, Credit Risk, Relationship Management, Invoicing, Accounts Payable, AS400 system, Credit Management, Access, Outlook, Assets Recovery
Education
The University of Texas at San Antonio 2011 — 2014
Border States Electric Supply November 2012 - Present
Guardian Fiduciary & Advocacy Services May 2011 - November 2012
I.C. System July 2010 - November 2012
AllianceOne January 2006 - June 2010
Skills
Accounting, Accounts Payable, Accounts Receivable, Budget, Financial Analysis, Account Reconciliation, Credit, Quickbooks, SAP, Customer Service, Microsoft Office Suite, Process Improvement, Analysis, Microsoft Office, Forecasting, Account Management, QuickBooks, Budgets, Outlook, Customer Insight, Customer Acquisition, Credit Risk, Customer Experience, Credit Management, Customer Engagement, Customer Satisfaction, Credit Analysis, Customer Support, Long-term Customer..., Customer Relations
Education
Rasmussen College-North Dakota 2013 — 2015
Bachelor's Degree
Rasmussen College-North Dakota 2010 — 2011
Associate's Degree
Wells Fargo Home Mortgage May 2011 - Present
Wells Fargo Home Mortgage February 2011 - Present
I.C. System September 2009 - May 2010
Skills
Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Loans, Credit, Credit Analysis, Mortgage Lending, Commercial Lending, Banking, Loan Origination, Mortgage Banking, Commercial Banking, Underwriting, Financial Analysis, Small Business Lending, Credit Risk, Portfolio Management, Loan Servicing
Education
Metropolitan State University 2013 — 2018
Bachelor of Business Administration (BBA), Business, Management, Marketing, and Related Support Services
I.C. System June 2013 - September 2015
SPIRE Federal Credit Union January 2008 - April 2012
SPIRE Federal Credit Union January 1998 - June 2007
SPIRE Federal Credit Union January 1993 - October 1995
Skills
Banking, Sales, Customer Service, Credit, Finance, Leadership, Troubleshooting, Loans, Microsoft Office, Outlook, PowerPoint, Microsoft Word, Accounting, Portfolio Management, Insurance, Software Documentation
Education
The University of Texas at El Paso
Vocal Music Performance
StoneWing Designs January 1996 - Present
IC System Inc. July 2008 - December 2010
I.C. System November 1998 - July 2008
BNSF Railway May 1988 - October 1996
FMC 1978 - 1988
Skills
Database Administration, Software Development, Business Analysis, SQL Server, Requirements Analysis, SQL, Analysis, Project Management, Datacom and Ideal, JCL, Microsoft SQL Server, COBOL, C#, Testing, Databases, Handmade Jewelry, Jewelry Design
Education
Century College 1997 — 1998
Allstate May 2014 - Present
Thomson Reuters May 2012 - April 2014
I.C. System May 2007 - May 2012
American Income Life June 2005 - May 2007
Real Estate By Owner June 2004 - June 2006
Gold's Gym, MN June 2001 - June 2004
Skills
Creative Problem Solving, Goal Oriented, Communications Strategy, Accounts Receivable, Collections Management, Property Management, Credit Listing, Call Center Solutions, Self Pay 1st Party..., Healthcare, Medical,..., Utility Solutions, Revenue Cycle, B2B, Legal Research, Increased Profitability, Increasing Operational..., Credit, Building Relationships, Direct Sales, Lead Generation, Sales Management, Negotiation, Customer Retention, Call Center, Customer Satisfaction, Strategic Communications, CRM, New Business Development, Selling, Salesforce.com, Account Management, Customer Service, Sales Process, Team Leadership, Strategic Planning, Cold Calling, Solution Selling, Leadership, Strategy, Operations Management, Call Centers, Executive Management, Sales Presentations, Forecasting, Team Building, Contract Negotiation, Management, Insurance, Sales, Coaching
Education
Minnesota School of Business 2009 — 2011
Associates in Applied Science, Sales & Marketing
Medtronic January 2009 - Present
Guidant/Boston Scientific January 2007 - October 2008
I.C. System April 2006 - January 2007
I.C. System December 2003 - April 2006
Target Corporation August 2002 - December 2003
Arbys/Sbarro December 1999 - August 2002
Skills
Call Center, Cross-functional Team..., Customer Service, Leadership, Management, Medical Devices, Microsoft Office, Process Improvement, Project Management, Sales, Training
Education
Northwestern College
B.S Communications, Business/Corporate Communications
Bethel UniversitySaint
AAS, General Studies
Minnesota School of Business
AAS, Business Administration
Swanson Health Products September 2014 - Present
Swanson Health Products October 2013 - September 2014
Swanson Health Products June 2013 - October 2013
Swanson Health Products June 2011 - June 2013
I.C. System December 2009 - March 2011
Skills
Graphic Design, Adobe Creative Suite, Illustrator, Web Design, Photoshop, Advertising, Brochures, Logo Design, Graphics, Facebook
Education
Minnesota State University, Moorhead 2011 — 2014
Bachelor of Science (BS), Graphic Communications
Minnesota State Community and Technical College 2008 — 2009
Associate of Applied Science (A.A.S.), Graphic Design
Century College August 2013 - Present
Herbalife February 2012 - Present
Walgreens 2009 - Present
I.C. System June 2008 - June 2009
Target June 2007 - June 2008
Skills
Cashiering, Data Entry, Customer Service, Inventory Management, Retail, Telephone Skills, Merchandising, Loss Prevention, Inventory Control, Retail Sales, Time Management, Cash Register, Microsoft Word, Customer Satisfaction, Microsoft Excel, Teaching, Health Insurance, Medical Coding, Pharmacy Technicians, HIPAA
Education
Argosy University Twin Cities 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Psychology
Rochester Community and Technical College 2010 — 2013
Associate of Arts and Sciences (A.A.S.), Health Information/Medical Records Technology/Technician
I.C. System February 2015 - Present
Me August 2014 - Present
CenturyLink June 2014 - December 2014
Mediacom Communications May 2013 - May 2014
Mediacom February 2012 - May 2013
Mediacom Communications July 2008 - March 2012
MW Tux October 2007 - July 2008
The Men's Wearhouse, Inc 2006 - July 2007
Skills
Sales, Customer Service, Supervisory Skills, Customer Relations, Mentoring, Customer Satisfaction, Problem Solving, Microsoft Office, Teamwork, Sales Management, Call Center, Public Speaking, Billing, Personal Development, Telephone Skills, Word, Excel, PowerPoint, Retail, Outlook, Emotional Intelligence, Microsoft Excel, Entertainment Technology, Microsoft Word, Call Centers, Coaching, Customer Retention, Marketing, Troubleshooting, Analysis, Leadership, Invoicing, Team Building, Management, Account Management, Time Management, Team Leadership, Training
Education
St. Martin's College 1999 — 2003
dip(HE), Business and Management studies
Barrow 6th form college 1996 — 1999
CH Robinson June 2013 - Present
C.H. Robinson June 2011 - June 2013
I.C. System May 2009 - June 2011
Lowe's Home Improvement June 2006 - August 2008
Skills
Customer Service, Sales, Freight, Transportation, Logistics, Leadership, Time Management
Education
North Dakota State University 2006 — 2011
Bachelor of Science (B.Sc.), Finance, Minor: Economics
Elk River High 2003 — 2006
Stillwater Medical Group April 2013 - Present
Leiran Law Offices July 2011 - Present
iQor September 2012 - January 2013
I.C. System January 2007 - September 2012
RMS Inc June 2003 - December 2006
Domino's November 2001 - December 2002
Tropic Tan September 1998 - August 2001
Skills
Data Entry, Outlook, Credit, Insurance, Accounts Receivable, Excel, Collections, Legal Research, Accounting, Time Management, Family Law, Litigation, Microsoft Excel
Education
Minnesota School of Business 2012 — 2014
Bachelors of Science, Paralegal
Minnesota School of Business 2008 — 2011
Associates Applied Science Degree, Paralegal
U.S. Army November 2006 - Present
Chuck E. Cheese August 2006 - November 2006
I.C. System March 2006 - August 2006
U.S. Bank June 2005 - March 2006
Skills
Critical Thinking, Creative Problem Solving, Close Attention to..., Teamwork, Strategic Planning, Self-discipline, Report Writing, Windows 7, Customer Service, Intelligence, Active DoD Secret...
Education
Minnesota State University, Moorhead 2005 — 2006
None; Some Classes Attended, Liberal Arts and Sciences, General Studies and Humanities
New York Mills High School 2001 — 2005
General Studies
Independent Consultant April 2014 - May 2015
Impact Outsourcing Solutions April 2012 - February 2013
I.C. System April 2008 - June 2011
Tharp Brown & Associates Inc January 2007 - February 2008
Collectronix International May 2002 - January 2007
Sitel / NAFS (Financial Services Division) April 1998 - May 2002
Bank of America (Formerly known as NationsBanc Factoring) August 1993 - April 1998
Skills
Microsoft Excel, Microsoft Office, Strategic Planning, Team Building, Customer Service, Microsoft Word, Coaching, Sales, Negotiation, PowerPoint, Social Media Marketing, Employee Relations, Social Media, Talent Acquisition, Photoshop, Wordpress, Retirement Planning, Wealth Management, Web Design, Adobe Creative Suite, Call Center Development, Quality Control, Accounts Receivable, Compliance, Collections, Website Development, Strategic Financial..., QuarkXPress, Mutual Funds, Investments, WordPress, Credit, Training, Account Management, Operations Management, Leadership, Management, Dreamweaver, Call Centers, Retirement, Risk Management, Financial Services, Banking, Loans, Process Improvement, Loss Mitigation
Education
The Management Academy 2013 — 2013
Ohio University
Creative Banner Displays April 2014 - Present
Showdown Displays / Creative Banner June 2012 - March 2014
Forever Green Screen Printing llc. January 2011 - December 2013
Lino Lakes Liquor Barrel April 2011 - April 2012
I.C. System January 2009 - January 2011
Skills
Screen Printing, Customer Service, Data Center, Retail, Manual Labor, Management, Coaching, Volunteering, Account Management, Advertising, B2B, Marketing Strategy, Microsoft Excel, Microsoft Office, Microsoft Word, Sales, Sales Operations, Trade Shows
Education
University of Minnesota-Twin Cities 2004 — 2008
Bachelor's degree, Studies in Cinema and Media Culture
White Bear Lake High School 2000 — 2004
Wells Fargo Home Mortgage December 2014 - Present
CarVal Investors 2011 - 2014
I.C. System 2006 - 2011
GE Consumer Finance 2003 - 2006
Conseco Finance 2001 - 2003
Fingerhut Direct Marketing 1990 - 2001
Skills
Analytics, Predictive Modeling, Portfolio Management, SAS, Regression Analysis, Predictive Analytics, Financial Reporting, Reporting & Analysis, Six Sigma, Team Development, Collection Strategy, Risk Management
Education
University of Minnesota-Twin Cities 1986 — 1990
B.A., Statistics, Geography
I.C. System August 2014 - Present
I.C. System July 2011 - August 2014
Hawkeye Chapter of AAHAM January 2011 - December 2011
I.C. System December 2010 - May 2011
I.C. System May 2010 - December 2010
I.C. System December 2008 - May 2010
I.C. System January 2005 - December 2008
Wright Medical Center January 2001 - January 2005
Fingerhut March 1999 - January 2001
Skills
Healthcare, Revenue Cycle, Analysis, Credit, Call Center, Access, Accounts Receivable, Process Improvement, Financial Analysis, Business Analysis, Microsoft Excel, Customer Service, System Administration, Leadership, Microsoft Office, Account Management, Microsoft Word, Financial Services, Outlook, Change Management, Operations Management, New Business Development, Banking, Team Building, Public Speaking, CRM, Strategic Planning, Risk Management, Visio, Software Documentation, Program Management, Management, Budgets, PowerPoint, Credit Cards, Insurance, Business Process..., Team Leadership, Coaching, Project Management, Training, Business Strategy, Sales Management, Cross-functional Team..., Negotiation, Contract Negotiation, Sales, Marketing Strategy, Time Management, Analytics
Education
University of Phoenix 2008 — 2010
Associates, Healthcare Administration
Annandale High School 1994 — 1998
Diploma, General Education
I.C. System January 2015 - Present
Data Recognition Corporation June 2014 - January 2015
Thomson Reuters August 2013 - May 2014
Apple Tree Dental May 2013 - August 2013
CompuCom January 2011 - May 2013
First Tech Computer August 2010 - August 2011
Skills
Technical Support, Laptops, Active Directory, Help Desk Support, Troubleshooting, Windows 7, Servers, Microsoft Exchange, Windows XP, XP, Norton Ghost, Software Installation, Windows, Mac, Mac OS, iOS, Macintosh hardware, Windows Server, Computer Hardware, VMware, Citrix, Printers, VPN, Hardware, DNS, Network Administration, DHCP, Operating Systems, Disaster Recovery, SCCM, HP, Remote Desktop, Virtualization, SharePoint, TCP/IP, Dell Computers, IT Operations, Routers, Windows XP Pro, Xserve, Parallels, Apple Remote Desktop, Jamf, Casper Suite
Education
Dunwoody College of Technology 2009 — 2011
Associate’s Degree, Computer Networking and Technology Services
Osseo Senior High 2000 — 2003
Diploma
BI Worldwide February 2009 - Present
Self-employed January 2008 - December 2008
Carlson Marketing Worldwide 2004 - 2007
Carlson Marketing Worldwide 2002 - 2004
Carlson Marketing Group 2000 - 2002
Carlson Marketing Group 1996 - 2000
Strategic Training Systems 1995 - 1996
Aurora Pictures 1994 - 1995
I.C. System 1991 - 1994
Miracle Ear Hearing 1989 - 1991
Skills
Database Marketing, Loyalty Marketing, Loyalty Programs, Public Speaking, Coaching, Training Programme..., Blended Learning, Learning Management, Learning Management..., Experiential Learning, Employee Engagement, Customer Engagement
Education
Nelson A. Rockefeller School of Public Affairs and Policy 1979 — 1981
MPA, Public Administration
Syracuse University 1974 — 1978
BA, Political Science
University of Minnesota Foundation July 2005 - Present
I.C. System January 2001 - June 2005
Skills
Fundraising, Data Entry, Customer Service, Microsoft Excel, Microsoft Word, Raiser's Edge, Database Administration, Nonprofits, Event Planning, Data Analysis, Outlook
Education
University of Wisconsin-Eau Claire 1996 — 1999
Bachelor of Science (B.S.), Criminal Justice
Ohio University 1995 — 1996
Dell April 2013 - Present
Dell Compellent April 2013 - Present
I.C. System January 2008 - November 2012
Blackbox Voice Services January 1984 - January 2007
Blackbox Voice Services January 1984 - January 2007
Black Box Network Services January 1995 - May 2006
Aspect Software October 1999 - September 2000
global telecom March 1983 - January 1984
Skills
Verint, Aspect Callcenter, Siemens, VoIP, Aspect, Call Center, Contact Centers, Unified Communications, ACD, Telecommunications, CTI, IVR, Telephony, Troubleshooting, Switches, Call Centers, Avaya, Hardware, Cabling, Technical Support, Call Logging, IP, Networking, T1, Computer Hardware, WAN, Video Conferencing, ISDN, Call Routing, Voice Mail, SIP, Cisco Technologies, XP, Disaster Recovery, Wireless, Vendor Management, SIP Trunking, Workforce Management, Software Installation, Predictive Dialers, Ethernet, Windows Server, TCP/IP, Testing, System Deployment, DNS, Network Design, Hosted Services, Servers, VMware
Education
Dakota County Technical College 1983 — 1984
Telephone Communications Proficiency degree, Telephone Communications
Lakeville High School 1979 — 1981
High School Diploma
Sherburne County Sheriffs Office February 2012 - Present
Midwest Disability Law Firm October 2010 - February 2012
OEM Connections December 2006 - September 2010
I.C. System July 2009 - August 2010
Target October 2005 - January 2007
Skills
Customer Service, Data Entry, Microsoft Excel, PowerPoint, Microsoft Word, Microsoft Office, Outlook, Public Speaking, Legal Research, Time Management, Inventory Management, Account Management, Project Management, Team Leadership, Research, Access, Contract Negotiation, Budgets, Negotiation, New Business Development, Team Building
Education
Metropolitan State University 2010 — 2012
Bachelor of Arts, Criminal Justice
North Hennepin Community College 2008 — 2010
Associate Science, Paralegal
University of Wisconsin-River Falls 2007 — 2009
General Education
Piper Jaffray April 2000 - Present
Wells Fargo April 1996 - June 2000
Health Risk Management 1985 - 1996
Health Rick Management 1985 - 1995
I.C. System 1979 - 1986
Skills
Project Management, Team Leadership, Visio, Process Improvement, Vendor Management, Change Management, ITIL, Requirements Analysis, Project Portfolio..., Risk Management, Cross-functional Team..., Relationship Management, SDLC, Disaster Recovery, Program Management, Data Center, System Administration, Strategic Planning, Management, Clarity, SharePoint, PMO, Business Process..., Microsoft SQL Server, IT Management, Software Documentation, PMP, Business Process, Financial Services, Business Analysis, Requirements Gathering, Integration, Active Directory, Customer Service, Business Requirements, IT Strategy, MS Project, Software Project..., Governance, Business Intelligence, Enterprise Architecture
Education
North Hennepin Community College 2009 — 2011
AAS, Business Management
Capella University 2002 — 2009
Buisness Managment
Edison High School 1974 — 1977
Bianco Realty October 2012 - Present
BNSF Railway December 2011 - November 2012
Pacific & Maine July 2011 - February 2012
I.C. System August 2009 - July 2011
University of North Dakota August 2005 - May 2009
Skills
Account Management, Microsoft Office, Microsoft Excel, PowerPoint, Customer Service, Microsoft Word, Marketing, Sales, Management, Selling
Education
The University of North Dakota 2007 — 2009
MBA
The University of North Dakota 2002 — 2007
Bachelor, Management and Marketing
INC December 2008 - Present
I.C. System July 2008 - November 2008
Sanford Hospital April 2007 - April 2008
HIT Inc May 2006 - April 2007
Skills
Problem Solving, Stressful Situations, Urinalysis, Communication, Computers, Typing, Microsoft Excel, Microsoft Word, Teamwork, Motivational...
Education
Minnesota School of Business 2009 — 2012
Associate, Applied Science; Criminal Justice
General Dynamics Information Technology September 2014 - Present
Great Expressions Dental Centers November 2010 - September 2013
I.C. System May 2004 - January 2010
Skills
Periodontics, Cpr Certified, Dentistry, Patient Education, Healthcare, Customer Service, Appointment Scheduling, Data Entry, Accounts Receivable, Employee Relations, PowerPoint, Dental Assisting, Dentrix, Leadership, Management, Public Relations
Education
Ultimate Medical Academy-Tampa 2010 — 2019
certificate, dental assistant
Texas A&M University-Commerce 2007 — 2009
Public Relations/Image Management
Coffeyville Community College 2005 — 2007
Associate of Arts (AA), Communication and Media Studies
Experian Health February 2011 - Present
I.C. System December 2007 - December 2010
Midwest Law Office November 2002 - August 2005
Fingerhut Companies November 1999 - September 2003
Skills
Call Center, Team Building, Sales, Training, Process Improvement, Call Centers, Strategic Planning, Strategy, Management, CRM, Customer Satisfaction, Credit
Education
Minnesota State University, Mankato 1989 — 1992
BS, Industrial/Organizational Psychology
Iowa Specialty Hospital August 2014 - Present
Iowa Specialty Hospital March 2012 - August 2014
Metalcraft Inc May 2011 - March 2012
A Touch of Afrika LLC January 2006 - January 2011
Larson Manufacturing February 2005 - March 2006
I.C. System January 2004 - January 2005
Skills
Windows Server, Troubleshooting, XP, Active Directory, Windows 7, Microsoft SQL Server, Database Administration, Query Writing, VMware, McKesson EMR, Practice Partner, Cisco Routers, Cisco Call Manager, Networking, Network Administration, Operating Systems, Hardware, Security, Windows XP, Computer Hardware
Education
DeVry University 2013 — 2015
Bachelor of Science (B.S.), Technical Management, 4.0
North Iowa Area Community College 2008 — 2012
Associate of Science (A.S.), Network and System Administration/Administrator
Howick High School 1997 — 1999
Matric, High School/Secondary Diplomas and Certificates
DeVry University
I.C. System July 2014 - Present
Education
Brown College
Bachelor of Arts (B.A.), Criminal Justice
I.C. System June 2013 - August 2014
University of Minnesota May 2012 - August 2012
Skills
Microsoft Office, Adobe Creative Suite, Blender, HTML, CSS
Education
Saint Paul College-A Community and Technical College 2014 — 2016
Associate of Science (A.S.), Computer Graphics & Visualization, 4.00 (4.00)
University of Minnesota-Twin Cities 2011 — 2013
Bachelor of Engineering (B.E.), Civil Engineering
DoorDash October 2014 - Present
FancyHands June 2014 - October 2014
Moms.com May 2014 - July 2014
WS Live, LLC March 2014 - April 2014
Dollar General October 2013 - November 2013
Kmart Corporation July 2012 - August 2012
Securitas Security Services USA, Inc. August 2008 - October 2008
I.C. System April 2008 - August 2008
Krysilis August 2007 - November 2007
Walmart April 2003 - December 2004
Skills
Teamwork, English, Customer Service, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Cashiering, Data Entry, Telephone Skills, Research
Education
Iowa Lakes Community College 2014 — 2016
Associate's Degree, Business Administration and Management, General
Iowa Lakes Community College 2011 — 2014
Associateâs Degree
Varitronics, LLC (VariQuest Visual Learning Tools) April 2015 - Present
I.C. System November 2014 - April 2015
ShoreMaster April 2014 - November 2014
ShoreMaster May 2013 - April 2014
ShoreMaster January 2013 - May 2013
Majestic Oaks Golf Course June 2009 - August 2011
Majestic Oaks Golf Course July 2007 - July 2009
Skills
Marketing, Marketing Strategy, Product Development, Microsoft Office, Customer Service, Microsoft Excel, PowerPoint, Microsoft Word, Management, Merchandising, Product Marketing, Teamwork, Team Building
Education
North Dakota State University 2009 — 2013
Bachelor of Science (BS), Marketing
FotoGenicMN September 2014 - Present
Thomson Reuters January 2015 - Present
Thomson Reuters May 2013 - January 2015
T-Mobile June 2010 - October 2014
The Department of Chicano & Latino Studies October 2012 - May 2013
iQor October 2008 - February 2010
I.C. System January 2008 - June 2008
Hennepin County Health and Human Service June 2007 - September 2007
Skills
Customer Service, Sales, Training, Leadership, Public Speaking, Microsoft Office, Community Outreach, Data Entry, Team-oriented, Spanish, Call Centers, CRM, Team Leadership, Keynote, Negotiation, Networking, Onboarding, Salesforce.com, Microsoft Excel, Helping Clients, Event Planning, Teamwork
Education
University of Minnesota-Twin Cities 2011 — 2013
Bachelor of Arts (B.A.), Communication Studies and Political Science
Masterson Staffing Solutions June 2012 - Present
RadioShack July 2011 - April 2013
I.C. System 2004 - 2010
APAC Customer Services March 1997 - October 2003
Skills
Recruiting, Time Management, Team Leadership, Microsoft Office, Employee Relations, Customer Service, Customer Satisfaction, Training, Microsoft Excel, Account Management, Coaching
Education
North Iowa Area Community College 2011 — 2012
Associate in Science, Business/Information Systems Technology
I.C. System
Skills
Customer Service, Analysis, Microsoft Office, Outlook, Microsoft Excel, Call Centers, Dialers
Education
Metropolitan State University 2011 — 2013
Bachelor of Arts (BA), Criminal Justice and Corrections
Stoneridge Software October 2013 - Present
Microsoft August 2008 - October 2013
VMC June 2007 - August 2008
I.C. System 2007 - 2007
VisionBank April 2005 - November 2006
Bell State Bank & Trust October 1996 - April 2005
Skills
ERP, SQL, Training, Budgets, Disaster Recovery, Banking, Financial Reporting, Finance, Accounting, Internal Audit, Sales, Supply Chain Management, Axapta, Payroll, Project Management, Networking
Education
Rasmussen College-North Dakota 2006 — 2008
Associate's degree, Network and System Administration/Administrator, 3.99 GPA
The University of Montana 1982 — 1986
Bachelor of Business Administration (B.B.A.), Finance
Midcontinent Communications August 2014 - Present
I.C. System July 2008 - April 2014
I.C. System February 2004 - July 2008
Skills
Leadership, Management, Operations Management, Call Centers, Team Building, Customer Service, Team Leadership, Process Improvement, Credit, Financial Services, Business Analysis, Customer Satisfaction, Account Management, Credit Cards, Risk Management, Outsourcing, Business Process..., Vendor Management
Education
Minnesota State University, Moorhead
McGraw-Hill January 2012 - Present
I.C. System 2001 - 2003
Standard Register 1998 - 2001
Skills
Sales, Sales Presentations, Account Management, Salesforce.com, Sales Management, Cold Calling, New Business Development, B2B, Selling, Marketing, Sales Operations, Academic Publishing, Lead Generation, Direct Sales, Leadership
Education
University of New Hampshire - Whittemore School of Business and Economics 1994 — 1998
Bachelor of Science, Business Administration
Hopedale High School
I.C. System May 2014 - Present
I.C. System August 2013 - May 2014
I.C. System May 2010 - August 2013
Alliance One Receivables Management 1999 - 2010
Skills
Credit, Analysis, Process Improvement, Strategic Planning, Credit Cards, Account Management, Operations Management, Team Building, New Business Development, Customer Service, Team Leadership, Financial Services, Business Strategy, Management, Leadership, Business Process..., Negotiation, Contract Negotiation, Project Management, Financial Projection, Executive Management, Budget Models, Statistical Modeling, Lean Management, Contact Strategies, Collection Strategy, Risk Management, Call Centers, Business Analysis, Banking, Financial Analysis, Outsourcing
Education
Hamline University 1995 — 1999
Bachelor, Economics
Minnesota Department of Human Services September 2013 - Present
U.S. Bank May 2013 - September 2013
Halunen & Associates November 2012 - March 2013
The Wong Sun Law Office, PLLC June 2011 - August 2011
I.C. System June 2009 - July 2010
Luther College November 2008 - May 2009
U.S. Department of Justice September 2007 - December 2007
Skills
Computers, Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Outlook, Bluebook, Westlaw, Fast-paced, Teamwork, Time Management, Legal Research, Legal Writing, Phone Skills, Word Processors, Data Analysis, Data Entry, Databases, Statistics, Economics, Billing Systems, Client Relations Skills, Customer Service, Typing, Mathematics, Money, Confidentiality
Education
William Mitchell College of Law 2015 — 2019
Not yet received, Law, L1
North Hennepin Community College 2010 — 2011
Associate of Science (A.S.), Legal Assistant/Paralegal
Luther College 2005 — 2009
Bachelor of Arts (B.A.), Political Science and Government
Tartan Senior High School 2001 — 2005
High School Diploma, General Studies, 3.0
Family Wellness December 2012 - Present
Wells Fargo November 2012 - Present
Three Eagles Communications September 2011 - November 2012
Iowa City Broadcasting May 2009 - September 2011
Great Plains Integrated Marketing August 2008 - May 2009
I.C. System September 2007 - May 2009
Orman Guidance Research March 2006 - August 2007
Skills
Social Media, Social Media Marketing, Market Research, Copywriting, Copy Editing, Radio Host, Creative Writer, Photoshop, Microsoft Excel, Interviewing Skills, Web Content Management, Database Administration, Advertising, Marketing Strategy, Relationship Marketing, Audio Editing, Video Editing, Broadcast, Microsoft Office, Public Relations, Video Production, Adobe Audition, Final Cut Pro, Event Planning, Radio Broadcasting, Public Speaking, Radio, Facebook, Sound, Account Management, Management, Social Networking, Marketing Communications, Graphic Design, Radio Producing, Mac, Voice Over, Television
Education
Brown College 2005 — 2007
Bachelors, Communications
Brown College 2003 — 2004
Associates, Radio Broadcasting
Procter & Gamble July 2012 - Present
Procter & Gamble December 2011 - June 2012
Procter & Gamble July 2010 - December 2011
Procter & Gamble September 2009 - June 2010
Procter & Gamble January 2006 - August 2009
Procter & Gamble July 2004 - December 2005
Procter & Gamble January 2004 - June 2004
Procter & Gamble October 2003 - December 2003
Procter & Gamble June 2000 - October 2003
I.C. System May 1998 - August 1998
Skills
FMCG, People Management, Budgeting, Problem Solving, IT Management, Customer Relations, Forecasting, Manufacturing, Program Management, Inventory Management, Access, Excel, Project Implementation, Supplier Management, Microsoft Office, PowerPoint, Management, Budgets, Supply Management, Supply Chain Management, Consumer Products, SAP, Customer Service, Supply Chain, Process Improvement, Logistics, Cross-functional Team..., Change Management, Negotiation, Business Process..., Supply Chain..., ERP
Education
University of Notre Dame 1996 — 2000
BS, Computer Science and Philosophy
University of Minnesota-Twin Cities 1995 — 1996
n/a, Post Secondary Enrollment Options
Speckled Hen Tavern and Grill April 2010 - May 2013
Harte-Hanks 1996 - 2007
I.C. System September 1991 - October 1996
A.C. Nielsen April 1981 - September 1991
Skills
Direct Marketing, Marketing Strategy, Account Management, Online Advertising, Digital Marketing, Management, Email Marketing, Database Marketing, Sales, CRM
Education
University of St. Thomas 1989 — 1993
MBA
St. Cloud State University 1975 — 1980
B.S.
Merrill Corporation October 2012 - Present
TCF Bank May 2011 - October 2012
Independent Contractor March 2011 - April 2011
IC System November 2007 - January 2011
I.C. System March 1999 - December 2007
Jeane Thorne Inc. 1998 - 1999
Skills
Call Center, Employee Relations, Customer Service, Coaching, Process Improvement, Credit, Recruiting, Team Building, Training, Analysis, Microsoft Office, Business Analysis, Strategic Planning, Account Management, Microsoft Excel, Project Management, MS Project, Visio, ADDIE, Relationship Management, PowerPoint, Photoshop, SnagIt, Manage Instructional..., Operations Management, Onboarding, Leadership Development, New Business Development, Team Management, Vendor Management, Management, Program Management, Insurance, Public Speaking, ITIL, SaaS, System Administration, Payroll, Project Planning, Time Management, Interviews, Budgets, Team Leadership, Leadership, Contract Negotiation, Performance Management, Financial Services, Human Resources, Risk Management, Negotiation
Education
Minnesota State University, Mankato 1993 — 1995
B.S., Psychology, Criminology
University of California, Davis 1991 — 1993
Target January 2014 - Present
Target November 2011 - January 2014
Target 2009 - November 2011
Target Financial Services July 2005 - November 2009
I.C. System 2001 - 2005
Fair, Isaac and Company 1997 - 2001
Skills
Analytics, Business Analytics, Business Intelligence, Competitive Analysis, Credit Cards, Data Analysis, Data Mining, Forecasting, Predictive Analytics, Predictive Modeling, Retail, SAS, Segmentation, Statistical Modeling, Customer Analysis, Business Analysis, Leadership, Management
Education
University of Minnesota-Twin Cities 1993 — 1997
M.P.H./PhD - All but Dissertation, Behavioral Epidemiology
University of Vermont 1991 — 1993
M.S., Biostatistics
Purdue University 1987 — 1991
B.S., Statistics, Mathematics
I.C. System, Inc. 2014 - Present
I.C. System 2006 - Present
I.C. System, Inc. 2002 - 2006
Omnium Worldwide 2001 - 2002
Advantage Receivable Solutions/Omnium 1999 - 2001
Advantage Receivable Solutions 1995 - 1999
Accent Service Company 1993 - 1995
Skills
Call Center, Outsourcing, Strategy, Sales, Telecommunications, Management, Strategic Planning, Training, Loans, Credit Cards, Workforce Management, Negotiation, Telephony, Call Centers, Team Management, Coaching, System Administration, Insurance, Sales Operations, Process Improvement, New Business Development, Sales Process, Outlook, Analysis, Banking, Sales Management, Access, Account Management, Leadership, Direct Sales, Lead Generation, Accounts Receivable, Team Leadership, Credit, Forecasting, Risk Management, BPO, Customer Retention, Business Development, Visio, B2B, SaaS, Customer Satisfaction, Customer Experience, VoIP, Operations Management, Analytics, Customer Service, Financial Services, Business Analysis
Education
University of Nebraska at Omaha 1971 — 1976
Advertising and Business
Creighton Preparatory High School 1967 — 1971
College Prep
Learning A-Z January 2014 - Present
Walsworth Publishing January 2013 - December 2013
Curriculum Associates June 2007 - July 2012
Pearson Learning Group January 2006 - June 2007
AGS Publishing March 2002 - January 2006
Harland Clarke January 2001 - February 2002
I.C. System August 1999 - January 2001
Patterson Dental February 1997 - August 1999
Deluxe Corporation July 1991 - February 1997
Skills
Publishing, Account Management, Educational Publishing, Sales Presentations, Trade Shows, Customer Relations, Consultative Selling, Academic Publishing, Selling, Sales, Strategic Planning, Salesforce.com, Public Speaking, Sales Operations, Staff Development, Textbooks, Customer Service, Management, K-12, Training, Budgets, Sales Process, Cold Calling, Product Development, Marketing, Direct Sales, Forecasting, Solution Selling, Program Management, Email Marketing, Marketing Strategy, CRM, Leadership
Education
University of Minnesota-Twin Cities 1987 — 1990
Journalism, Communications
University of Wisconsin-Madison 1985 — 1987
Bachelor of Arts (B.A.), Journalism
NorthCountry Convenience February 2013 - Present
IC System August 2009 - September 2012
I.C. System June 2008 - August 2009
Skills
Coaching, Employee Relations, Negotiation, Time Management, PowerPoint, Credit Cards, Credit, Call Centers, Hiring, Performance Management, Human Resources, Team Building, Training
Education
Minnesota State University, Moorhead 2001 — 2005
BSW, Social Work, Sociology
I.C. System February 2014 - Present
Bassford Remele March 2012 - February 2014
Dorsey & Whitney LLP 2007 - 2011
Skills
Litigation, Corporate Law, Bankruptcy, Torts, Dispute Resolution, Licensing, Real Estate, Restructuring, Civil Litigation, Commercial Litigation, Legal Research, Legal Writing
Education
University of Minnesota Law School 2000 — 2003
J.D., Cum Laude
University of Michigan 1996 — 2000
Bachelor of Arts (B.A.), With Honors, Political Science and Psychology
Haskell's March 2015 - Present
Listen and Learn November 2014 - February 2015
University of Minnesota October 2013 - January 2014
I.C. System May 2013 - August 2013
University of Minnesota October 2012 - January 2013
University of Minnesota September 2008 - May 2012
West Bank Community Coalition June 2010 - January 2011
Pearson Education April 2008 - May 2008
Harcourt Assessment March 2007 - May 2007
PTC January 2006 - October 2006
Skills
Research, Community Outreach, Qualitative Research, Non-profits, Community Development, Editing, Higher Education, Teaching, Social Media, Microsoft Office, Volunteer Management, Urban Planning, PowerPoint, Microsoft Excel, Microsoft Word, Technical Writing, Nonprofits
Education
University of Minnesota-Twin Cities 2008 — 2012
MURP, Housing and Community Development
University of California, Los Angeles 2003 — 2005
Sociology
Lawrence University 1998 — 2003
BA, Government, Anthropology
Metropolitan State University
Technical Communication
Valpak 1994 - Present
Snyder's of Hanover 1993 - 1994
I.C. System 1990 - 1992
State Line Snack Food Company 1986 - 1990
Skills
Lead Generation, Online Marketing, Sales Operations, Trade Shows, Customer Retention, Marketing Communications, Solution Selling, Business Development, Customer Acquisition, Selling Skills, Competitive Analysis, Product Marketing, Small Business, Direct Marketing, Account Management
Education
Moody Bible Institute 1978 — 1981
Diploma, Theology/Theological Studies
Trinity College, Dublin 1977 — 1978
Theology/Theological Studies
HeartLand Credit Union August 2010 - Present
Affinity Plus Federal Credit Union August 2007 - January 2010
I.C. System April 2002 - August 2007
Burlington Coat Factory August 2000 - April 2002
Skills
Finance
Education
Century College
Associate in Arts (AA), General Education
Associated Bank December 2010 - October 2011
I.C. System August 2009 - December 2010
Skills
Loans, Banking, Portfolio Management
Education
The George Washington University 2002 — 2004
Pre-Medicine (Biochemistry & Molecular Biology)
I.C. System March 2005 - Present
Gelco Information Network June 2000 - April 2001
Skills
Microsoft SQL Server, SQL, C#, T-SQL, Business Analysis, Databases, Access, System Administration, Software Documentation, Requirements Analysis, .NET, XML, Process Improvement, Software Development
Education
Brown College 1999 — 2000
Computer Programming Certificate
St. Cloud Hospital Pharmacy TechnicianMeritCare Health SystemApril 2000 - May 2002
Walgreens August 1994 - August 2000
I.C. System April 1998 - April 2000
Education
North Dakota State University 1996 — 2002
Pharm.D., Pharmacy
UnitedHealth Group October 2011 - Present
Tecmark September 2008 - September 2011
UnitedHealth Group June 2008 - September 2008
Carlson Wagonlit Travel April 2006 - June 2008
Carlson Wagonlit Travel August 2000 - March 2006
I.C. System February 1999 - August 2000
Skills
Microsoft SQL Server, SQL, Reporting & Analysis, ETL, Databases, Software Development, Project Coordination
Education
National American University 2007 — 2009
Bachelor of Science, Information Technology
Brown College 1998 — 2009
Certificate, Computer Programming Certificate
University of Minnesota-Twin Cities 1994 — 1996
Liberal Arts
Sebco Books August 2012 - Present
Rainbow Book Company 2002 - August 2012
TransAmerican Telecommunications, Inc. May 1998 - May 2002
I.C. System December 1996 - May 1998
Sysco 1989 - 1993
Skills
Marketing Strategy, Sales, Leadership, CRM, Salesforce.com, Sales Operations, Sales Management, Strategic Planning, Customer Service, Selling, Teaching, Social Media Marketing, Marketing, Account Management, Management, Social Media, Direct Sales, Solution Selling, Research, Training
Education
Houston Baptist University 1987 — 1989
B.S., Finance and Management
Menlo College 1983 — 1985
A.A., Liberal Arts
G4S Security Services2009 to 2010 February 2009 - September 2010
I.C. System 2007 - 2008
Wisconsin Department of Corrections January 1986 - January 2007
U.S. Army and Army Reserve January 1973 - January 1988
Skills
Hostage Negotiator, Dispute Resolution
Education
Globe University-La Crosse 2010 — 2012
Associate of Arts and Sciences (AAS), Paralegal Studies
South High Minneapolis 1971 — 1973
TISK13 LLC Customer Service PartnerTISK13 LLCJanuary 2013 - April 2013
I.C. System January 2007 - December 2009
Lazydays RV Center February 2004 - December 2006
Civitas January 2002 - February 2004
Rooms To Go June 1999 - December 2001
Skills
Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Social Media, Teamwork
Education
Everest University-Brandon 2010 — 2014
Medical Billing and Coding
Kathleen Senior High 1984 — 1987
High School Diploma, Business Administration and Management, General
O.K. Tire Store, Inc. April 2008 - Present
I.C. System July 2007 - April 2008
Skills
1099 Preparation, Sales & Use Tax, DOT Compliance, Accounts Payable, HR Policies, Quicken
Education
Rasmussen College-North Dakota 2006 — 2007
Associate's degree, Accounting and Finance