Aspect Software
Industry: Call center company
DescriptionAspect Software, Inc. is an American multinational call center technology and customer experience company headquartered in Phoenix, Arizona. Aspect has offices in Africa, Asia, Oceania, Europe, North America, and South America. Revenue: 443 million USD (2014) CEO: Stew Bloom (1 Aug 2012–) Headquarters: Phoenix, Arizona, United States Number of employees: 2,088 (2017) Parent organization: Aspect Software Parent, Inc. Subsidiaries: Voxeo, Aspect Telecommunications, Quilogy, Inc.,
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Aspect Software Employees
Employee
Years
Job
Industry
Juan Baez Juan Baez's Aspect Software Experience August 2008 - June 2011
Job Systems QA Manager at Amazon Robotics
Industry Computer Software
Experience
Amazon Robotics April 2013 - Present
Kiva Systems June 2011 - Present
Aspect Software August 2008 - June 2011
Xos Technologies January 2005 - August 2008
Andover Controls March 1998 - December 2005
Pinnacle Systems 2005 - 2005
Skills
Agile Methodologies, Testing, Manual Testing, Test Cases, Software Quality..., XML, Test Automation, Automation, Integration, Software Documentation, SharePoint, Scrum, SQL, Linux, Software Development, Quality Assurance, JIRA, Unix, Software Engineering, SDLC, Requirements Analysis, Software Project..., Java
Education
Boston University 1999 — 2001
Amazon Robotics April 2013 - Present
Kiva Systems June 2011 - Present
Aspect Software August 2008 - June 2011
Xos Technologies January 2005 - August 2008
Andover Controls March 1998 - December 2005
Pinnacle Systems 2005 - 2005
Skills
Agile Methodologies, Testing, Manual Testing, Test Cases, Software Quality..., XML, Test Automation, Automation, Integration, Software Documentation, SharePoint, Scrum, SQL, Linux, Software Development, Quality Assurance, JIRA, Unix, Software Engineering, SDLC, Requirements Analysis, Software Project..., Java
Education
Boston University 1999 — 2001
Casey McCormick's Aspect Software Experience 2005 - 2008
Job Operations Manager
Industry Information Technology and Services
Experience
Emma, Inc 2008 - 2014
Aspect Software 2005 - 2008
Aspect Software 2003 - 2005
Aspect Software 1999 - 2003
Jackson Hewitt Tax Service Inc. 1996 - 1999
Skills
Salesforce.com, SaaS, Account Management, Sales Process, Sales, CRM, Business Development, Email Marketing, Cloud Computing, Lead Generation, Customer Service, New Business Development, B2B, Project Management, Marketing, Product Management, Management, Social Media, Marketing Strategy, Cold Calling
Education
Beloit College
Bachelor of Science (B.S.), Environmental Geology, cum laude
Emma, Inc 2008 - 2014
Aspect Software 2005 - 2008
Aspect Software 2003 - 2005
Aspect Software 1999 - 2003
Jackson Hewitt Tax Service Inc. 1996 - 1999
Skills
Salesforce.com, SaaS, Account Management, Sales Process, Sales, CRM, Business Development, Email Marketing, Cloud Computing, Lead Generation, Customer Service, New Business Development, B2B, Project Management, Marketing, Product Management, Management, Social Media, Marketing Strategy, Cold Calling
Education
Beloit College
Bachelor of Science (B.S.), Environmental Geology, cum laude
Ernie Cote Ernie Cote's Aspect Software Experience October 1995 - November 1999
Job CEO at Chemical Information Services
Industry Marketing and Advertising
Experience
Chemical Information Services November 2013 - Present
Vertical Nerve July 2010 - Present
Vertical Nerve July 2010 - November 2013
Contact Solutions March 2009 - July 2010
Convergys November 2004 - September 2008
Nuance Communications November 1999 - October 2004
Aspect Software October 1995 - November 1999
Skills
Customer Relations, Lead Generation, SaaS, Sales Management, Product Marketing, Executive Reporting, Public Speaking, Partner Marketing, Increasing Revenue, Messaging, SEO, SEM, PPC, Online Marketing, Product Management, Email Marketing, New Business Development, Marketing Strategy, Consultative Selling, Solution Selling, B2B, Account Management, Direct Sales, Affiliate Marketing, Web Analytics, Cloud Computing, Coaching, Marketing Management, Direct Marketing, Team Building, Social Media Marketing, E-commerce, Google Adwords, Google Analytics, Demand Generation, Strategic Planning, Sales Process, Channel Marketing, Sales Enablement, Online Advertising, Enterprise Software, Web Design, Channel Partners, Sales Operations, Multi-channel Marketing, Mobile Devices, Marketing, Analytics, Customer Service, Management
Education
Baylor University - Hankamer School of Business 2009 — 2011
MBA, Executive MBA
Chemical Information Services November 2013 - Present
Vertical Nerve July 2010 - Present
Vertical Nerve July 2010 - November 2013
Contact Solutions March 2009 - July 2010
Convergys November 2004 - September 2008
Nuance Communications November 1999 - October 2004
Aspect Software October 1995 - November 1999
Skills
Customer Relations, Lead Generation, SaaS, Sales Management, Product Marketing, Executive Reporting, Public Speaking, Partner Marketing, Increasing Revenue, Messaging, SEO, SEM, PPC, Online Marketing, Product Management, Email Marketing, New Business Development, Marketing Strategy, Consultative Selling, Solution Selling, B2B, Account Management, Direct Sales, Affiliate Marketing, Web Analytics, Cloud Computing, Coaching, Marketing Management, Direct Marketing, Team Building, Social Media Marketing, E-commerce, Google Adwords, Google Analytics, Demand Generation, Strategic Planning, Sales Process, Channel Marketing, Sales Enablement, Online Advertising, Enterprise Software, Web Design, Channel Partners, Sales Operations, Multi-channel Marketing, Mobile Devices, Marketing, Analytics, Customer Service, Management
Education
Baylor University - Hankamer School of Business 2009 — 2011
MBA, Executive MBA
Ilene Tatroe Ilene Tatroe's Aspect Software Experience March 2012 - July 2013
Job Independent Marketing Content Specialist & Business Analyst
Industry Computer Software
Experience
Self Employed September 2014 - Present
BullsEye Resources August 2014 - Present
Demand Media July 2013 - Present
Westford Public Schools October 2013 - June 2014
Aspect Software March 2012 - July 2013
Kronos January 2007 - March 2012
Kronos March 2000 - January 2007
Kronos, Inc. November 1998 - March 2000
PSDI May 1997 - October 1998
Skills
Product Management, Enterprise Software, Product Strategy, SaaS, Requirements Analysis, Partner Management, Software Product..., Requirements Gathering, Team Leadership, Agile Methodologies, Workforce Management, Scrum, Enterprise Integration, Product Marketing, SDLC, Software Development, Web Services, Software Project..., Product Development, Software Engineering, Business Intelligence
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1999 — 2003
MBA, Marketing
New York University 1993 — 1994
MA, Journalism
Brandeis University 1989 — 1993
BA, English & American Literature
Self Employed September 2014 - Present
BullsEye Resources August 2014 - Present
Demand Media July 2013 - Present
Westford Public Schools October 2013 - June 2014
Aspect Software March 2012 - July 2013
Kronos January 2007 - March 2012
Kronos March 2000 - January 2007
Kronos, Inc. November 1998 - March 2000
PSDI May 1997 - October 1998
Skills
Product Management, Enterprise Software, Product Strategy, SaaS, Requirements Analysis, Partner Management, Software Product..., Requirements Gathering, Team Leadership, Agile Methodologies, Workforce Management, Scrum, Enterprise Integration, Product Marketing, SDLC, Software Development, Web Services, Software Project..., Product Development, Software Engineering, Business Intelligence
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1999 — 2003
MBA, Marketing
New York University 1993 — 1994
MA, Journalism
Brandeis University 1989 — 1993
BA, English & American Literature
zhengbin Jiang zhengbin Jiang's Aspect Software Experience June 2010 - July 2014
Job IT system&network administrator
Industry Information Technology and Services
Experience
Partners In Credit Inc. October 2014 - Present
Aspect Software June 2010 - July 2014
Capgemini May 2009 - June 2010
PCCW Teleservices July 2007 - May 2009
Huawei Enterprise June 2001 - August 2003
Skills
IVR, PMP, CTI, Pre-sales, Microsoft Certified..., Cisco Certified Network..., vmware certified..., HP-UNIX Administrator, Linux System..., Avaya call center..., Genesys call center..., Huawei call center..., CCNA, Integration, VMware, CRM, Operating Systems, Networking, Call Centers, Solution Architecture, Unified Communications, VoIP, DNS, IP, Cloud Computing, Microsoft SQL Server, SaaS, Technical Support, Telecommunications, DHCP, VPN, Active Directory
Education
University of Chinese Academy of Sciences 2003 — 2006
Master's Degree, Computer Software Engineering
Partners In Credit Inc. October 2014 - Present
Aspect Software June 2010 - July 2014
Capgemini May 2009 - June 2010
PCCW Teleservices July 2007 - May 2009
Huawei Enterprise June 2001 - August 2003
Skills
IVR, PMP, CTI, Pre-sales, Microsoft Certified..., Cisco Certified Network..., vmware certified..., HP-UNIX Administrator, Linux System..., Avaya call center..., Genesys call center..., Huawei call center..., CCNA, Integration, VMware, CRM, Operating Systems, Networking, Call Centers, Solution Architecture, Unified Communications, VoIP, DNS, IP, Cloud Computing, Microsoft SQL Server, SaaS, Technical Support, Telecommunications, DHCP, VPN, Active Directory
Education
University of Chinese Academy of Sciences 2003 — 2006
Master's Degree, Computer Software Engineering
David Rainwater David Rainwater's Aspect Software Experience June 2014 - Present
Job Customer Care Engineer at Aspect Software
Industry Computer Software
Experience
Aspect Software June 2014 - Present
Deloitte June 2011 - June 2013
PENCIL Foundation August 2011 - May 2013
Pilot Flying J June 2009 - June 2012
Skills
Risk Management, Project Planning, Software Documentation, Algorithm Design, Programming, Time Management, Microsoft Office, Visio, Troubleshooting, Servers, Java, HTML, Databases, SQL, Access, PowerPoint, Data Analysis, C++, MySQL, C#, Linux
Education
Belmont University 2010 — 2014
Bachelor of Science (BS), Computer Science, 3.8
Aspect Software June 2014 - Present
Deloitte June 2011 - June 2013
PENCIL Foundation August 2011 - May 2013
Pilot Flying J June 2009 - June 2012
Skills
Risk Management, Project Planning, Software Documentation, Algorithm Design, Programming, Time Management, Microsoft Office, Visio, Troubleshooting, Servers, Java, HTML, Databases, SQL, Access, PowerPoint, Data Analysis, C++, MySQL, C#, Linux
Education
Belmont University 2010 — 2014
Bachelor of Science (BS), Computer Science, 3.8
Brian Logue Brian Logue's Aspect Software Experience December 2001 - October 2005
Job Interim Human Resources Leader
Industry Human Resources
Experience
Highstreet October 2005 - Present
NetBrain Technologies Inc. October 2014 - March 2015
Maxwell Solutions LLC June 2012 - August 2014
GT Advanced Technologies December 2006 - April 2010
Aspect Software December 2001 - October 2005
Aspect Software December 1987 - December 2000
Alcatel December 1987 - December 1989
Skills
Human Resources, HR Consulting, Executive Search, Leadership, Cross-functional Team..., Start-ups, Mergers & Acquisitions, Mergers, Outsourcing, Team Building, International Human..., Total Rewards, Employee Engagement, Mentoring, Recruiting, Talent Management, Talent Acquisition, Performance Management, Team Management, Management, Succession Planning, Business Strategy, Employee Benefits, Hiring, Personnel Management, Process Improvement, Screening Resumes, Strategic Planning
Education
Rhode Island College
BS
Boston University
Highstreet October 2005 - Present
NetBrain Technologies Inc. October 2014 - March 2015
Maxwell Solutions LLC June 2012 - August 2014
GT Advanced Technologies December 2006 - April 2010
Aspect Software December 2001 - October 2005
Aspect Software December 1987 - December 2000
Alcatel December 1987 - December 1989
Skills
Human Resources, HR Consulting, Executive Search, Leadership, Cross-functional Team..., Start-ups, Mergers & Acquisitions, Mergers, Outsourcing, Team Building, International Human..., Total Rewards, Employee Engagement, Mentoring, Recruiting, Talent Management, Talent Acquisition, Performance Management, Team Management, Management, Succession Planning, Business Strategy, Employee Benefits, Hiring, Personnel Management, Process Improvement, Screening Resumes, Strategic Planning
Education
Rhode Island College
BS
Boston University
Jayaprakash Lingamaneni Jayaprakash Lingamaneni's Aspect Software Experience March 2015 - Present
Job Principal Architect at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software March 2015 - Present
Aspect Software October 2011 - Present
Capgemini May 2006 - September 2011
TTL Ltd(Havells Group) November 2003 - May 2006
Skills
Microsoft Office..., BizTalk, SharePoint, .NET, C#, Microsoft Technologies, SharePoint Designer, InfoPath, Portals, Web Parts, TFS, SSRS, WF, WCF, Solution Architecture, Software Development, Web Services, Visual Studio, Integration, SOA, ASP.NET, Microsoft SQL Server, IIS, XSLT, SharePoint Server
Education
Andhra University 2001 — 2004
Master of Science in Information Systems, Information Systems
Andhra University 1998 — 2001
Bachelor of Computer Applications, Computer Science
Aspect Software March 2015 - Present
Aspect Software October 2011 - Present
Capgemini May 2006 - September 2011
TTL Ltd(Havells Group) November 2003 - May 2006
Skills
Microsoft Office..., BizTalk, SharePoint, .NET, C#, Microsoft Technologies, SharePoint Designer, InfoPath, Portals, Web Parts, TFS, SSRS, WF, WCF, Solution Architecture, Software Development, Web Services, Visual Studio, Integration, SOA, ASP.NET, Microsoft SQL Server, IIS, XSLT, SharePoint Server
Education
Andhra University 2001 — 2004
Master of Science in Information Systems, Information Systems
Andhra University 1998 — 2001
Bachelor of Computer Applications, Computer Science
Nicole Rodgers's Aspect Software Experience January 2004 - November 2009
Job Customer Success Manager at Genesys Cloud
Industry Telecommunications
Experience
Genesys Cloud March 2014 - Present
West IP Communications February 2013 - March 2014
Research In Motion January 2011 - November 2012
Research In Motion November 2009 - January 2011
Aspect Software January 2004 - November 2009
Aspect Software January 1996 - November 2009
Skills
Unified Communications, Telecommunications, Incident Handling, Solution Selling, Enterprise Software, SaaS, Call Center, Building Relationships, Relationship Management, Action Oriented, Project Coordination, Committed to Customer...
Education
Amberton University 2001 — 2008
MBA, General Business
Northwest Missouri State University 1989 — 1993
Bachelor of Science, Public Relations
Genesys Cloud March 2014 - Present
West IP Communications February 2013 - March 2014
Research In Motion January 2011 - November 2012
Research In Motion November 2009 - January 2011
Aspect Software January 2004 - November 2009
Aspect Software January 1996 - November 2009
Skills
Unified Communications, Telecommunications, Incident Handling, Solution Selling, Enterprise Software, SaaS, Call Center, Building Relationships, Relationship Management, Action Oriented, Project Coordination, Committed to Customer...
Education
Amberton University 2001 — 2008
MBA, General Business
Northwest Missouri State University 1989 — 1993
Bachelor of Science, Public Relations
Jon Flinn Jon Flinn's Aspect Software Experience April 2013 - September 2015
Job Manager, Financial Planning & Analysis at G/O Digital
Industry Computer Software
Experience
G/O Digital September 2015 - Present
Aspect Software April 2013 - September 2015
Cox Communications July 2012 - April 2013
Liberty Mutual Group September 2010 - June 2012
Mercer March 2007 - June 2010
Progressive Insurance January 2005 - March 2007
Skills
Financial Modeling, Financial Reporting, Forecasting, Financial Analysis, Projections, Variances, Variance Analysis, Essbase, Budget Analysis, Pivot Tables, Financial Forecasting, Hyperion, Budgeting, Planning, Data Analysis, Excel, Analysis, Hyperion Enterprise, Budgets, Project Planning, Leadership, Cost Accounting, Management, Accounting, Access, Finance, Strategic Financial..., Managerial Finance, Process Improvement, Auditing, Microsoft Excel, Financial Planning
Education
Arizona State University - W. P. Carey School of Business 2008 — 2010
MBA, Finance
Arizona State University - W. P. Carey School of Business 2002 — 2004
Bachelor, Finance
G/O Digital September 2015 - Present
Aspect Software April 2013 - September 2015
Cox Communications July 2012 - April 2013
Liberty Mutual Group September 2010 - June 2012
Mercer March 2007 - June 2010
Progressive Insurance January 2005 - March 2007
Skills
Financial Modeling, Financial Reporting, Forecasting, Financial Analysis, Projections, Variances, Variance Analysis, Essbase, Budget Analysis, Pivot Tables, Financial Forecasting, Hyperion, Budgeting, Planning, Data Analysis, Excel, Analysis, Hyperion Enterprise, Budgets, Project Planning, Leadership, Cost Accounting, Management, Accounting, Access, Finance, Strategic Financial..., Managerial Finance, Process Improvement, Auditing, Microsoft Excel, Financial Planning
Education
Arizona State University - W. P. Carey School of Business 2008 — 2010
MBA, Finance
Arizona State University - W. P. Carey School of Business 2002 — 2004
Bachelor, Finance
Morellie Cruz Morellie Cruz's Aspect Software Experience 1995 - 2005
Job Payroll at Arista Networks, Inc.
Industry Medical Devices
Experience
Arista Networks, Inc. September 2012 - Present
IntApp, Inc. June 2012 - September 2012
Codman Neurovascular (a J&J company – acquired Micrus on 9/27/2010)/Micrus Endovascular October 2008 - April 2012
TIBCO Software 2007 - 2008
Cardima 2005 - 2007
Aspect Software 1995 - 2005
Skills
Payroll, ADP Payroll, Accounts Receivable, Accounting, Process Improvement, Account Reconciliation, Budgets, Financial Reporting, Auditing, Employee Benefits, Bank Reconciliation, Customer Service, Journal Entries, Management, Accruals, Human Resources, Internal Audit, Internal Controls, Sarbanes-Oxley Act, SAP, Software Documentation
Education
Mission College, Santa Clara, CA
Accounting Units
Adamson University 1982 — 1987
Bachelors Degree, Industrial Engineering
Arista Networks, Inc. September 2012 - Present
IntApp, Inc. June 2012 - September 2012
Codman Neurovascular (a J&J company – acquired Micrus on 9/27/2010)/Micrus Endovascular October 2008 - April 2012
TIBCO Software 2007 - 2008
Cardima 2005 - 2007
Aspect Software 1995 - 2005
Skills
Payroll, ADP Payroll, Accounts Receivable, Accounting, Process Improvement, Account Reconciliation, Budgets, Financial Reporting, Auditing, Employee Benefits, Bank Reconciliation, Customer Service, Journal Entries, Management, Accruals, Human Resources, Internal Audit, Internal Controls, Sarbanes-Oxley Act, SAP, Software Documentation
Education
Mission College, Santa Clara, CA
Accounting Units
Adamson University 1982 — 1987
Bachelors Degree, Industrial Engineering
Cindy Cannon's Aspect Software Experience 1995 - 2000
Job
Industry Hospital & Health Care
Experience
Vanderbilt University Medical Center June 2014 - Present
TitanRoof and Titan Real Estate Group LLC October 2012 - June 2014
PICA Group 2002 - 2012
Aspect Software 1995 - 2000
Skills
Claims Management, Office Management, Insurance, HIPAA, Employee Benefits, Accounts Payable, Team Building, Customer Service, Process Improvement, Accounting, Employee Relations, Risk Management, Leadership, Business Analysis, Vendor Management, Performance Management, TN Notary, Project Management, Public Speaking
Education
Belmont University 1993 — 1995
BBA, Information Systems
John Overton High School 1977 — 1980
Vanderbilt University Medical Center June 2014 - Present
TitanRoof and Titan Real Estate Group LLC October 2012 - June 2014
PICA Group 2002 - 2012
Aspect Software 1995 - 2000
Skills
Claims Management, Office Management, Insurance, HIPAA, Employee Benefits, Accounts Payable, Team Building, Customer Service, Process Improvement, Accounting, Employee Relations, Risk Management, Leadership, Business Analysis, Vendor Management, Performance Management, TN Notary, Project Management, Public Speaking
Education
Belmont University 1993 — 1995
BBA, Information Systems
John Overton High School 1977 — 1980
Parag Parekh Parag Parekh's Aspect Software Experience 2000 - 2007
Job Sr Product Manager at Cisco
Industry Telecommunications
Experience
Cisco December 2014 - Present
Cisco Systems November 2011 - December 2014
Cisco Systems March 2009 - November 2011
Cisco Systems Inc July 2007 - March 2009
Aspect Software 2000 - 2007
Skills
Cloud Computing, Strategy, SaaS, Product Management, Cross-functional Team..., Business Development, Unified Communications, Portfolio Management, Enterprise Software, Data Center, Virtualization, System Architecture, Staff Management
Education
Arizona State University 1990 — 1992
Master of Science (MS), Computer Science
Gujarat University 1986 — 1990
BE, Computer Engineering
L.D College of Engineering - Ahmedabad 1986 — 1990
BE, Computer Engg
Cisco December 2014 - Present
Cisco Systems November 2011 - December 2014
Cisco Systems March 2009 - November 2011
Cisco Systems Inc July 2007 - March 2009
Aspect Software 2000 - 2007
Skills
Cloud Computing, Strategy, SaaS, Product Management, Cross-functional Team..., Business Development, Unified Communications, Portfolio Management, Enterprise Software, Data Center, Virtualization, System Architecture, Staff Management
Education
Arizona State University 1990 — 1992
Master of Science (MS), Computer Science
Gujarat University 1986 — 1990
BE, Computer Engineering
L.D College of Engineering - Ahmedabad 1986 — 1990
BE, Computer Engg
Nick Barton Nick Barton's Aspect Software Experience February 2015 - Present
Job Senior Manager, Deal Desk at Aspect Software
Industry Law Practice
Experience
Aspect Software February 2015 - Present
Yuma County Attorney's Office 2013 - February 2015
Enghouse Interactive May 2011 - September 2013
Mesa City Prosecutor's Office January 2011 - May 2011
Davis Miles, PLLC May 2009 - May 2011
Homeless Legal Assistance Project April 2009 - May 2011
BarBri September 2008 - May 2011
Davis Miles, PLLC July 2008 - May 2009
New Dawn Technologies October 2005 - July 2008
EMASSIST May 2005 - August 2005
Skills
Intellectual Property, Corporate Law, Project Management, Software, Commercial Litigation, Hardware, Web Design, Server Architecture, Contract Law, Legal Research, Legal Writing, Contract Negotiation, Licensing, Litigation, Patents, Microsoft Office, Civil Litigation, Research, Employment Law, Trademarks, Leadership, Legal Issues, Courts
Education
Arizona State University 2008 — 2011
Juris Doctor, Law
Utah State University 2005 — 2006
MBA, Business Administration
Utah State University 2001 — 2005
BA, Management Information systems
Aspect Software February 2015 - Present
Yuma County Attorney's Office 2013 - February 2015
Enghouse Interactive May 2011 - September 2013
Mesa City Prosecutor's Office January 2011 - May 2011
Davis Miles, PLLC May 2009 - May 2011
Homeless Legal Assistance Project April 2009 - May 2011
BarBri September 2008 - May 2011
Davis Miles, PLLC July 2008 - May 2009
New Dawn Technologies October 2005 - July 2008
EMASSIST May 2005 - August 2005
Skills
Intellectual Property, Corporate Law, Project Management, Software, Commercial Litigation, Hardware, Web Design, Server Architecture, Contract Law, Legal Research, Legal Writing, Contract Negotiation, Licensing, Litigation, Patents, Microsoft Office, Civil Litigation, Research, Employment Law, Trademarks, Leadership, Legal Issues, Courts
Education
Arizona State University 2008 — 2011
Juris Doctor, Law
Utah State University 2005 — 2006
MBA, Business Administration
Utah State University 2001 — 2005
BA, Management Information systems
John Richardson John Richardson's Aspect Software Experience November 2009 - September 2011
Job Partner Sales Executive, Microsoft OEM
Industry Computer Software
Experience
Simple Concepts Consulting July 2015 - Present
Simple Concepts Consulting January 2015 - June 2015
Hitachi Consulting January 2013 - November 2014
Aditi Technologies October 2011 - October 2012
Aspect Software November 2009 - September 2011
Microsoft September 2008 - November 2009
Microsoft April 2008 - August 2008
Microsoft April 2004 - April 2008
Microsoft February 2001 - March 2004
Microsoft August 1998 - January 2001
Skills
Cloud Computing, Solution Selling, Enterprise Software, Business Development, Account Management, Vendor Management, Business Intelligence, Lead Generation, New Business Development, Sales Management, Selling, Management, Digital Marketing, Sales Operations, Telecommunications, Business Relationship..., Territory Management, Sales Force Development, Team Leadership, Team Management, Partner Management, Sales, Strategic Partnerships, SaaS, CRM, Channel Partners, Consulting, Direct Sales
Education
Metropolitan State University of Denver
Bachelor's Degree, Aeronautics/Aviation/Aerospace Science and Technology, General
Arapahoe Community College
Simple Concepts Consulting July 2015 - Present
Simple Concepts Consulting January 2015 - June 2015
Hitachi Consulting January 2013 - November 2014
Aditi Technologies October 2011 - October 2012
Aspect Software November 2009 - September 2011
Microsoft September 2008 - November 2009
Microsoft April 2008 - August 2008
Microsoft April 2004 - April 2008
Microsoft February 2001 - March 2004
Microsoft August 1998 - January 2001
Skills
Cloud Computing, Solution Selling, Enterprise Software, Business Development, Account Management, Vendor Management, Business Intelligence, Lead Generation, New Business Development, Sales Management, Selling, Management, Digital Marketing, Sales Operations, Telecommunications, Business Relationship..., Territory Management, Sales Force Development, Team Leadership, Team Management, Partner Management, Sales, Strategic Partnerships, SaaS, CRM, Channel Partners, Consulting, Direct Sales
Education
Metropolitan State University of Denver
Bachelor's Degree, Aeronautics/Aviation/Aerospace Science and Technology, General
Arapahoe Community College
Matthew Scheideler Matthew Scheideler's Aspect Software Experience October 2011 - Present
Job
Industry
Experience
Aspect Software October 2011 - Present
Education
ITT Technical Institute-Oak Brook
Aspect Software October 2011 - Present
Education
ITT Technical Institute-Oak Brook
Arun Prasath, PMP, SFC Arun Prasath, PMP, SFC's Aspect Software Experience July 2004 - November 2006
Job Principal Project Manager at Nuance Communications
Industry Telecommunications
Experience
Nuance Communications November 2013 - Present
Transera Communications Inc December 2006 - October 2013
Aspect Software July 2004 - November 2006
Hewlett-Packard August 2003 - June 2004
Brigade Corporation August 2002 - July 2003
Skills
Technical Support, Telephony, Contact Centers, Pre-sales, Cloud Computing, Integration, Telecommunications, SaaS, VoIP, Requirements Analysis, Product Management, Agile Methodologies, PMP, Management, Call Centers, TCP/IP, Program Management, ITIL, Project Portfolio..., Service Delivery, Enterprise Software, Software Project..., Outsourcing, Business Process, Databases, System Deployment, Project Management, CRM, Vendor Management, IVR, Servers, SIP, Business Intelligence, Unified Communications, Troubleshooting, Leadership, Professional Services, Data Center, SDLC, Testing, Managed Services, Mobile Devices, Solution Architecture, Cross-functional Team..., Software Development, Avaya, CTI, IT Strategy, IP, Go-to-market Strategy
Education
Bharathidasan University 1996 — 2000
B.E, Mechanical Engineering
St' John's 1990 — 1994
HSC, Science
Nuance Communications November 2013 - Present
Transera Communications Inc December 2006 - October 2013
Aspect Software July 2004 - November 2006
Hewlett-Packard August 2003 - June 2004
Brigade Corporation August 2002 - July 2003
Skills
Technical Support, Telephony, Contact Centers, Pre-sales, Cloud Computing, Integration, Telecommunications, SaaS, VoIP, Requirements Analysis, Product Management, Agile Methodologies, PMP, Management, Call Centers, TCP/IP, Program Management, ITIL, Project Portfolio..., Service Delivery, Enterprise Software, Software Project..., Outsourcing, Business Process, Databases, System Deployment, Project Management, CRM, Vendor Management, IVR, Servers, SIP, Business Intelligence, Unified Communications, Troubleshooting, Leadership, Professional Services, Data Center, SDLC, Testing, Managed Services, Mobile Devices, Solution Architecture, Cross-functional Team..., Software Development, Avaya, CTI, IT Strategy, IP, Go-to-market Strategy
Education
Bharathidasan University 1996 — 2000
B.E, Mechanical Engineering
St' John's 1990 — 1994
HSC, Science
Greg Thurlow Greg Thurlow's Aspect Software Experience May 2013 - Present
Job Manager, Platform Architecture at Aspect Software
Industry Telecommunications
Experience
Aspect Software May 2013 - Present
Aspect Software 2003 - 2013
Melita International/ divine. Inc. 2001 - 2003
Melita International 1996 - 2001
Plantation Pipe Line Company September 1985 - April 1996
Skills
CTI, ACD, IVR, Contact Centers, Cisco Call Manager, Unified Communications, Pre-sales, Integration, Lync Server 2010, Professional Services, VMware, Cisco Technologies
Education
Georgia State University - J. Mack Robinson College of Business
MBA, Finance Major
Auburn University
BEE, Electrical Engineering
Aspect Software May 2013 - Present
Aspect Software 2003 - 2013
Melita International/ divine. Inc. 2001 - 2003
Melita International 1996 - 2001
Plantation Pipe Line Company September 1985 - April 1996
Skills
CTI, ACD, IVR, Contact Centers, Cisco Call Manager, Unified Communications, Pre-sales, Integration, Lync Server 2010, Professional Services, VMware, Cisco Technologies
Education
Georgia State University - J. Mack Robinson College of Business
MBA, Finance Major
Auburn University
BEE, Electrical Engineering
Evan Sapienza's Aspect Software Experience June 2013 - August 2013
Job Software Engineer at Skyhook Wireless
Industry Computer Software
Experience
Skyhook Wirleless June 2014 - Present
Boston University August 2011 - Present
Aspect Software June 2013 - August 2013
Skills
Verilog, C#, Matlab, C++, Python, Algorithms, C, WCF Services, Java
Education
Boston University 2010 — 2014
Bachelor of Science (B.S.), Computer Engineering
Newtown High School 2006 — 2010
Skyhook Wirleless June 2014 - Present
Boston University August 2011 - Present
Aspect Software June 2013 - August 2013
Skills
Verilog, C#, Matlab, C++, Python, Algorithms, C, WCF Services, Java
Education
Boston University 2010 — 2014
Bachelor of Science (B.S.), Computer Engineering
Newtown High School 2006 — 2010
Peter Kluefer Peter Kluefer's Aspect Software Experience January 1997 - March 2000
Job Senior IT Consultant at Financial Services Company
Industry Information Technology and Services
Experience
Financial Services Company November 2014 - Present
BMW Automobiles January 2013 - October 2014
BMW Automobiles July 2011 - December 2012
BMW of North America June 2009 - June 2011
BMW Automobiles March 2003 - May 2009
BMW Automobiles May 2002 - December 2004
Avaya Communication April 2000 - January 2002
Aspect Software January 1997 - March 2000
Stinnes AG October 1993 - December 1996
Skills
ITIL, Project Management, Disaster Recovery, IT Management, Business Analysis, Incident Management, Information Technology, Problem Management, IT Service Management, Vendor Management, Change Management, Process Improvement, Training, IT Strategy, Team Leadership, Risk Management, Pre-sales, Infrastructure, Integration, Program Management, Process Engineering, System Deployment, ITIL v3 Foundations..., Sales Support, Relationship Management, International Relations, International Liaison, Intercultural Awareness, Computer Science, Auditing, Major Incident..., Automotive, Telecommunications, Freight Forwarding, Logistics, EDI, Distributed Team..., BMC Remedy, Crisis Communications, Aspect ACD, Continuity Management, German, French, Dutch, English
Education
Universität Koblenz-Landau, Campus Koblenz 1988 — 1993
Diploma - equivalent to M.S., Computer Science
Michigan Technological University 1989 — 1990
Graduate Studies, Computer and Information Sciences, General
Financial Services Company November 2014 - Present
BMW Automobiles January 2013 - October 2014
BMW Automobiles July 2011 - December 2012
BMW of North America June 2009 - June 2011
BMW Automobiles March 2003 - May 2009
BMW Automobiles May 2002 - December 2004
Avaya Communication April 2000 - January 2002
Aspect Software January 1997 - March 2000
Stinnes AG October 1993 - December 1996
Skills
ITIL, Project Management, Disaster Recovery, IT Management, Business Analysis, Incident Management, Information Technology, Problem Management, IT Service Management, Vendor Management, Change Management, Process Improvement, Training, IT Strategy, Team Leadership, Risk Management, Pre-sales, Infrastructure, Integration, Program Management, Process Engineering, System Deployment, ITIL v3 Foundations..., Sales Support, Relationship Management, International Relations, International Liaison, Intercultural Awareness, Computer Science, Auditing, Major Incident..., Automotive, Telecommunications, Freight Forwarding, Logistics, EDI, Distributed Team..., BMC Remedy, Crisis Communications, Aspect ACD, Continuity Management, German, French, Dutch, English
Education
Universität Koblenz-Landau, Campus Koblenz 1988 — 1993
Diploma - equivalent to M.S., Computer Science
Michigan Technological University 1989 — 1990
Graduate Studies, Computer and Information Sciences, General
Pradeep Krishnan Pradeep Krishnan's Aspect Software Experience November 2010 - December 2012
Job Sr. Oracle Applications Developer at Garmin International
Industry Information Technology and Services
Experience
Garmin International December 2012 - Present
Aspect Software November 2010 - December 2012
Wipro Technologies November 2008 - November 2010
Wipro Technologies August 2005 - October 2008
Wipro Technologies May 2005 - August 2005
Wipro Technologies September 2004 - March 2005
Skills
Oracle Applications, PL/SQL, XML Publisher, Oracle Financials, Order Management, Oracle Developer 2000, Shell Scripting, Oracle E-Business Suite, Oracle, ERP, Oracle Reports, Unix, SQL, BI Publisher, Toad, Order to Cash, Procure-to-Pay, Oracle PL/SQL..., SQL*Plus, Performance Tuning, Financials, SDLC, Production Support, Oracle Forms, Unix Shell Scripting, Integration, Business Intelligence
Education
Birla Institute of Technology 2004 — 2008
Master of Science (M.S, Software Engineering
Bharathiar University 2001 — 2004
Bachelor of Science (B.Sc, Applied Sciences Computer Technology
Vidya Vikasini 1996 — 2001
Garmin International December 2012 - Present
Aspect Software November 2010 - December 2012
Wipro Technologies November 2008 - November 2010
Wipro Technologies August 2005 - October 2008
Wipro Technologies May 2005 - August 2005
Wipro Technologies September 2004 - March 2005
Skills
Oracle Applications, PL/SQL, XML Publisher, Oracle Financials, Order Management, Oracle Developer 2000, Shell Scripting, Oracle E-Business Suite, Oracle, ERP, Oracle Reports, Unix, SQL, BI Publisher, Toad, Order to Cash, Procure-to-Pay, Oracle PL/SQL..., SQL*Plus, Performance Tuning, Financials, SDLC, Production Support, Oracle Forms, Unix Shell Scripting, Integration, Business Intelligence
Education
Birla Institute of Technology 2004 — 2008
Master of Science (M.S, Software Engineering
Bharathiar University 2001 — 2004
Bachelor of Science (B.Sc, Applied Sciences Computer Technology
Vidya Vikasini 1996 — 2001
Drew Lanto Drew Lanto's Aspect Software Experience August 2013 - June 2015
Job Technical Support Analyst at The Gideons International
Industry Information Technology and Services
Experience
The Gideons International June 2015 - Present
Aspect Software August 2013 - June 2015
ECMC May 2012 - June 2013
Educational Credit Management Corporation September 2010 - June 2012
Educational Credit Management Corporation April 2010 - September 2010
US Bank October 2007 - April 2010
Skills
Computer Hardware, Computer Repair, Computer Literate, Network Operations, Wireless Networking, General Business..., Education, Occupational Chaplain, Administrative Work, Help Desk Support, Loans, Time Management, Networking, Troubleshooting, Security, Computer Network..., Management, Public Speaking, Software Documentation, Business Analysis, Customer Service, Microsoft Excel, Team Building, Technical Support, Disaster Recovery, Call Centers, Process Improvement, Microsoft Office
Education
University of Phoenix 2014 — 2017
Bachelor's degree, Information Technology/Information Security
University of Phoenix 2011 — 2013
Associates, Information Technology/Networking, 3.71 GPA
Apostolic Bible Institute Inc 1991 — 1996
Bachelor’s Degree, Theology/Theological Studies
The Gideons International June 2015 - Present
Aspect Software August 2013 - June 2015
ECMC May 2012 - June 2013
Educational Credit Management Corporation September 2010 - June 2012
Educational Credit Management Corporation April 2010 - September 2010
US Bank October 2007 - April 2010
Skills
Computer Hardware, Computer Repair, Computer Literate, Network Operations, Wireless Networking, General Business..., Education, Occupational Chaplain, Administrative Work, Help Desk Support, Loans, Time Management, Networking, Troubleshooting, Security, Computer Network..., Management, Public Speaking, Software Documentation, Business Analysis, Customer Service, Microsoft Excel, Team Building, Technical Support, Disaster Recovery, Call Centers, Process Improvement, Microsoft Office
Education
University of Phoenix 2014 — 2017
Bachelor's degree, Information Technology/Information Security
University of Phoenix 2011 — 2013
Associates, Information Technology/Networking, 3.71 GPA
Apostolic Bible Institute Inc 1991 — 1996
Bachelor’s Degree, Theology/Theological Studies
Dan Wolfgram Dan Wolfgram's Aspect Software Experience September 2015 - Present
Job Strategic WFO Specialist
Industry Computer Software
Experience
Aspect Software September 2015 - Present
inContact September 2014 - September 2015
ClearView Live August 2013 - September 2014
Milwaukee Electric Tool June 2012 - March 2013
Milwaukee Electric Tool September 2010 - June 2012
Milwaukee Electric Tool October 2008 - September 2010
Milwaukee Electric Tool July 2008 - October 2008
Techtronics Industries January 2008 - July 2008
Skills
Competitive Analysis, Product Marketing, Cross-functional Team..., Product Development, Product Launch, Sales Operations, Sales, Market Planning, Leadership, Consumer Products, Key Account Management, Marketing, Marketing Management, Product Management, Account Management, Pricing, Salesforce.com, Sales Engineering
Education
Auburn University 2003 — 2007
Bachelor of Science in Business Administration
Aspect Software September 2015 - Present
inContact September 2014 - September 2015
ClearView Live August 2013 - September 2014
Milwaukee Electric Tool June 2012 - March 2013
Milwaukee Electric Tool September 2010 - June 2012
Milwaukee Electric Tool October 2008 - September 2010
Milwaukee Electric Tool July 2008 - October 2008
Techtronics Industries January 2008 - July 2008
Skills
Competitive Analysis, Product Marketing, Cross-functional Team..., Product Development, Product Launch, Sales Operations, Sales, Market Planning, Leadership, Consumer Products, Key Account Management, Marketing, Marketing Management, Product Management, Account Management, Pricing, Salesforce.com, Sales Engineering
Education
Auburn University 2003 — 2007
Bachelor of Science in Business Administration
Rama Panchapakesan Rama Panchapakesan's Aspect Software Experience 1997 - March 2000
Job Business Development, Sr. SQA Manager At Connection Center
Industry Information Technology and Services
Experience
Connection Center, Stockton, CA and INDIA September 2008 - Present
CIPTEL Corporation, Santa Clara, CA March 2006 - March 2008
JeffersonWells, San Jose, CA January 2005 - December 2005
ABM Industries, Inc., San Francisco, CA February 2003 - December 2004
Blue Pumpkin Software March 2000 - March 2002
Aspect Software 1997 - March 2000
AT&T (Formerly PACIFIC BELL -Information Services Group - ISG) January 1993 - December 1996
Sprint January 1989 - December 1992
Skills
Intrapreneurship, Early-stage Startups, Business Unit Start-up, Integration, SDLC, Project Management, Process Improvement, Program Management, Testing, Automation, Product Development, Agile Methodologies, Business Analysis, Change Management, Requirements Analysis, Call Center..., Property Management, Advertising Research, Software Documentation, Call Centers, Management, Leadership, Outsourcing, CRM, Troubleshooting, Start-ups, Cloud Computing, Software Quality..., Quality Assurance, ITIL, SaaS, Enterprise Software, Software Development, Telecommunications
Education
University of Wisconsin-Stout 1987 — 1989
MS
University of Wisconsin-Stout 1987 — 1989
Master's Degree
Birla Institute of Technology and Science 1977 — 1983
Bachelor's Degree
Connection Center, Stockton, CA and INDIA September 2008 - Present
CIPTEL Corporation, Santa Clara, CA March 2006 - March 2008
JeffersonWells, San Jose, CA January 2005 - December 2005
ABM Industries, Inc., San Francisco, CA February 2003 - December 2004
Blue Pumpkin Software March 2000 - March 2002
Aspect Software 1997 - March 2000
AT&T (Formerly PACIFIC BELL -Information Services Group - ISG) January 1993 - December 1996
Sprint January 1989 - December 1992
Skills
Intrapreneurship, Early-stage Startups, Business Unit Start-up, Integration, SDLC, Project Management, Process Improvement, Program Management, Testing, Automation, Product Development, Agile Methodologies, Business Analysis, Change Management, Requirements Analysis, Call Center..., Property Management, Advertising Research, Software Documentation, Call Centers, Management, Leadership, Outsourcing, CRM, Troubleshooting, Start-ups, Cloud Computing, Software Quality..., Quality Assurance, ITIL, SaaS, Enterprise Software, Software Development, Telecommunications
Education
University of Wisconsin-Stout 1987 — 1989
MS
University of Wisconsin-Stout 1987 — 1989
Master's Degree
Birla Institute of Technology and Science 1977 — 1983
Bachelor's Degree
Greg Phelps Greg Phelps's Aspect Software Experience 1999 - 1999
Job Vice President of Sales at Freudenberg IT LP
Industry Information Technology and Services
Experience
Freudenberg IT December 2013 - Present
Optimal Solutions 2012 - 2013
IDS Scheer 2007 - 2012
SAP Systems Integrator Partners 2003 - 2007
Oracle 1999 - 2003
Aspect Software 1999 - 1999
Gresham, Smith and Partners 1996 - 1999
Skills
SAP, Integration, Business Objects, Business Development, Project Management, SAP BPC, Enterprise Software, Business Intelligence, ERP, Business Process, Solution Selling, SAP ERP, Pre-sales, Business Alliances, Professional Services, Business Analysis, Go-to-market Strategy, Business Process..., SAP R/3, IT Strategy, Cloud Computing, Lead Generation, Process Improvement, SAP Implementation, SaaS, Sales Management, Sales Operations
Education
Auburn University 1991 — 1996
Bachelor of Science (BS), Electrical Engineering
Freudenberg IT December 2013 - Present
Optimal Solutions 2012 - 2013
IDS Scheer 2007 - 2012
SAP Systems Integrator Partners 2003 - 2007
Oracle 1999 - 2003
Aspect Software 1999 - 1999
Gresham, Smith and Partners 1996 - 1999
Skills
SAP, Integration, Business Objects, Business Development, Project Management, SAP BPC, Enterprise Software, Business Intelligence, ERP, Business Process, Solution Selling, SAP ERP, Pre-sales, Business Alliances, Professional Services, Business Analysis, Go-to-market Strategy, Business Process..., SAP R/3, IT Strategy, Cloud Computing, Lead Generation, Process Improvement, SAP Implementation, SaaS, Sales Management, Sales Operations
Education
Auburn University 1991 — 1996
Bachelor of Science (BS), Electrical Engineering
Mark Sivazlian Mark Sivazlian's Aspect Software Experience March 2003 - May 2009
Job Instructional Technology Instructor at Central MA Special Education Collaborative
Industry Management Consulting
Experience
Central MA Special Education Collaborative June 2012 - Present
Central MA Special Education Collaborative April 2010 - June 2012
Aspect Software March 2003 - May 2009
Education
Babson College - Franklin W. Olin Graduate School of Business
University of Massachusetts at Lowell
Central MA Special Education Collaborative June 2012 - Present
Central MA Special Education Collaborative April 2010 - June 2012
Aspect Software March 2003 - May 2009
Education
Babson College - Franklin W. Olin Graduate School of Business
University of Massachusetts at Lowell
Eva Rotolo Eva Rotolo's Aspect Software Experience 1999 - 2014
Job Office Administrator I Spare Parts Manager at ZAHORANSKY USA, Inc.
Industry Machinery
Experience
Aspect Software 1999 - 2014
Rockwell FirstPoint 1997 - 1999
Education
Georg-Simon-Ohm-Fachhochschule Nürnberg
Dipl. Betriebswirt (FH)
Aspect Software 1999 - 2014
Rockwell FirstPoint 1997 - 1999
Education
Georg-Simon-Ohm-Fachhochschule Nürnberg
Dipl. Betriebswirt (FH)
Andrew Weldon's Aspect Software Experience April 2014 - February 2015
Job Enterprise and Partner Group Account Manager
Industry Information Technology and Services
Experience
Upland Software August 2015 - Present
Aspect Software April 2014 - February 2015
AvePoint April 2013 - September 2013
Confio Software January 2012 - January 2013
UC4 Software May 2008 - January 2012
Ceridian Corporation August 2007 - May 2008
Hewlett Packard Company March 2005 - September 2007
Retail Sales March 2004 - February 2005
Fortis health Insurance 2002 - 2003
Skills
Hardware, Sales Process, Selling, SaaS, Mentoring, Marketing Communications, Consultative Selling, Sales Management, Solution Selling, Enterprise Software, Cold Calling, Account Management, Customer Relations, Automation, Customer Service, Vendor Management, Team Leadership, Channel, Virtualization, Problem Solving, Marketing Management, Negotiation, New Business Development, Strategic Planning, Integration, Team Building, Software Sales, Data Center, Computer Hardware, Business Management, Competitive Analysis, Direct Sales, SAP, Contract Negotiation, Forecasting, Requirements Analysis, Management, Software Industry, Databases, Pre-sales, CRM, Professional Services, Salesforce.com, Sales, Leadership, Sales Enablement, Lead Generation, Cloud Computing, Go-to-market Strategy, Strategic Partnerships
Education
Winona State University 1997 — 2003
BA, Public Relations, Political Science
Akita International University 1998 — 2000
aa, Japan Area Studies
Upland Software August 2015 - Present
Aspect Software April 2014 - February 2015
AvePoint April 2013 - September 2013
Confio Software January 2012 - January 2013
UC4 Software May 2008 - January 2012
Ceridian Corporation August 2007 - May 2008
Hewlett Packard Company March 2005 - September 2007
Retail Sales March 2004 - February 2005
Fortis health Insurance 2002 - 2003
Skills
Hardware, Sales Process, Selling, SaaS, Mentoring, Marketing Communications, Consultative Selling, Sales Management, Solution Selling, Enterprise Software, Cold Calling, Account Management, Customer Relations, Automation, Customer Service, Vendor Management, Team Leadership, Channel, Virtualization, Problem Solving, Marketing Management, Negotiation, New Business Development, Strategic Planning, Integration, Team Building, Software Sales, Data Center, Computer Hardware, Business Management, Competitive Analysis, Direct Sales, SAP, Contract Negotiation, Forecasting, Requirements Analysis, Management, Software Industry, Databases, Pre-sales, CRM, Professional Services, Salesforce.com, Sales, Leadership, Sales Enablement, Lead Generation, Cloud Computing, Go-to-market Strategy, Strategic Partnerships
Education
Winona State University 1997 — 2003
BA, Public Relations, Political Science
Akita International University 1998 — 2000
aa, Japan Area Studies
Benjamin Hendel Benjamin Hendel's Aspect Software Experience July 2014 - Present
Job Desktop Systems Specialist at Voxeo
Industry Information Technology and Services
Experience
Aspect Software July 2014 - Present
Apple Retail October 2011 - July 2014
Apple Retail July 2010 - October 2011
Apple Retail May 2010 - July 2010
Neopost March 2009 - February 2010
Bailey, Schaeffer and Errato, CPA July 2008 - December 2008
Skills
Computer Repair, Software, iLife, Operating Systems, Troubleshooting, Technical Support, iWork, Apple, Technology, Hardware Installation, Hardware troubleshooting, Help Desk Support, iPhone, Digital Photography, Hardware, OS X, Computer Hardware, Software Installation, iPad, iOS, iTunes, Mac, Google Apps, Mac OS, Laptops, Network Administration, Printers, Hardware Support, Computer Maintenance, Windows XP Pro, Macintosh Applications, Apple Certified..., Apple Certified, iPhone Support, Technical Training, Apple Aperture, Macintosh hardware, Photography, Marketing, Social Media, Nikon DSLR, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Networking, Wireless Networking, Business Networking, iPad Development
Education
Alfred University 2004 — 2008
Bachelor of Science (B.S.), Accounting
Aspect Software July 2014 - Present
Apple Retail October 2011 - July 2014
Apple Retail July 2010 - October 2011
Apple Retail May 2010 - July 2010
Neopost March 2009 - February 2010
Bailey, Schaeffer and Errato, CPA July 2008 - December 2008
Skills
Computer Repair, Software, iLife, Operating Systems, Troubleshooting, Technical Support, iWork, Apple, Technology, Hardware Installation, Hardware troubleshooting, Help Desk Support, iPhone, Digital Photography, Hardware, OS X, Computer Hardware, Software Installation, iPad, iOS, iTunes, Mac, Google Apps, Mac OS, Laptops, Network Administration, Printers, Hardware Support, Computer Maintenance, Windows XP Pro, Macintosh Applications, Apple Certified..., Apple Certified, iPhone Support, Technical Training, Apple Aperture, Macintosh hardware, Photography, Marketing, Social Media, Nikon DSLR, Microsoft Office, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Networking, Wireless Networking, Business Networking, iPad Development
Education
Alfred University 2004 — 2008
Bachelor of Science (B.S.), Accounting
Norm Olsen Norm Olsen's Aspect Software Experience 2008 - 2010
Job Global Partner Program Manager at Dell Services
Industry Information Technology and Services
Experience
Dell 2013 - Present
EMC 2012 - 2014
The York Group 2011 - 2013
Aspect Software 2008 - 2010
Blackboard Inc. 2004 - 2008
COMPAQ LIMITED 1989 - 2002
Skills
Channel Partners, Strategic Partnerships, Channel, Cloud Computing, Solution Selling, Leadership, Business Development, Strategy, Business Alliances, Contract Negotiation, Global Marketing, Professional Services, Enterprise Software, International Sales, International Business, Sales, P&L Management, Go-to-market Strategy, Lead Generation, Multi-channel Marketing, Executive Management, Business Strategy, New Business Development, Sales Management, Software Industry, Cross-functional Team..., SaaS, Channel Strategy, Sales Operations
Education
Columbia University - Columbia Business School 2001 — 2001
Executive, International Sales and Marketing
Bates College
BA, International Politics
Northeastern University - Graduate School of Business Administration
MBA, Marketing
Dell 2013 - Present
EMC 2012 - 2014
The York Group 2011 - 2013
Aspect Software 2008 - 2010
Blackboard Inc. 2004 - 2008
COMPAQ LIMITED 1989 - 2002
Skills
Channel Partners, Strategic Partnerships, Channel, Cloud Computing, Solution Selling, Leadership, Business Development, Strategy, Business Alliances, Contract Negotiation, Global Marketing, Professional Services, Enterprise Software, International Sales, International Business, Sales, P&L Management, Go-to-market Strategy, Lead Generation, Multi-channel Marketing, Executive Management, Business Strategy, New Business Development, Sales Management, Software Industry, Cross-functional Team..., SaaS, Channel Strategy, Sales Operations
Education
Columbia University - Columbia Business School 2001 — 2001
Executive, International Sales and Marketing
Bates College
BA, International Politics
Northeastern University - Graduate School of Business Administration
MBA, Marketing
Lenny Durrough Lenny Durrough's Aspect Software Experience November 2013 - Present
Job Manager of Business Intelligence at Aspect Software
Industry Management Consulting
Experience
Aspect Software November 2013 - Present
C3 Consulting August 2010 - November 2013
Verint February 2010 - November 2010
Aspect Software November 2004 - February 2010
Aspect Software January 2002 - October 2004
ProClaim 1997 - 2001
Skills
MS Office Suite, MS Project, Aspect, Change Management, Software Implementation, VMware, Business Analysis, Management Consulting, Workforce Management, Business Strategy, Business Process..., Speech Analytics, Desktop Analytics, Technical Trainers, Requirements Analysis, Training, Microsoft Office, Leadership, Vendor Management, Solution Architecture, CRM, Business Process, Professional Services, Process Improvement, Business Intelligence, Integration, Enterprise Software, SharePoint, Visio, Program Management, Cross-functional Team..., PMO, Project Portfolio..., IT Strategy, Strategy, Consulting, Software Project..., Telecommunications, SaaS, Software Documentation, Management
Education
Tennessee Technological University 2003 — 2006
MBA, Emphasis in Information Systems
Belmont University 1993 — 1998
Business Administration
Aspect Software November 2013 - Present
C3 Consulting August 2010 - November 2013
Verint February 2010 - November 2010
Aspect Software November 2004 - February 2010
Aspect Software January 2002 - October 2004
ProClaim 1997 - 2001
Skills
MS Office Suite, MS Project, Aspect, Change Management, Software Implementation, VMware, Business Analysis, Management Consulting, Workforce Management, Business Strategy, Business Process..., Speech Analytics, Desktop Analytics, Technical Trainers, Requirements Analysis, Training, Microsoft Office, Leadership, Vendor Management, Solution Architecture, CRM, Business Process, Professional Services, Process Improvement, Business Intelligence, Integration, Enterprise Software, SharePoint, Visio, Program Management, Cross-functional Team..., PMO, Project Portfolio..., IT Strategy, Strategy, Consulting, Software Project..., Telecommunications, SaaS, Software Documentation, Management
Education
Tennessee Technological University 2003 — 2006
MBA, Emphasis in Information Systems
Belmont University 1993 — 1998
Business Administration
Nagesh Kambala, MBA Nagesh Kambala, MBA's Aspect Software Experience April 2007 - September 2012
Job Senior Director (Business Leader), Corporate Finance at MasterCard
Industry Computer Software
Experience
MasterCard October 2013 - Present
CedarCrestone September 2012 - October 2013
Aspect Software April 2007 - September 2012
Atlantic Consultants (USA) January 2011 - October 2011
ElectroChem Inc August 2010 - January 2011
Babson General Management Club September 2009 - September 2010
Infosys June 2003 - March 2007
Skills
Business Process, Oracle E-Business Suite, Project Management, Business Analysis, ERP, Oracle Applications, SharePoint, Solution Architecture, Consulting, Pre-sales, Business Process..., Enterprise Software, Strategic Planning, Enterprise Architecture, Business Process Design, IT Management, IT Strategy, Business Strategy, Requirements Analysis, Business Intelligence, Business Process..., Oracle Financial, Management, Leadership Development, Oracle Financials, Oracle SOA Suite, Oracle Business..., Team Management, Global Finance, Leading Diverse Teams, Resource Management
Education
Babson College - Franklin W. Olin Graduate School of Business 2008 — 2011
MBA, Global Management and Strategy, 3.76
Indian School of Mines 1999 — 2003
Bachelor of Technology, Computer Science and Engineering
MasterCard October 2013 - Present
CedarCrestone September 2012 - October 2013
Aspect Software April 2007 - September 2012
Atlantic Consultants (USA) January 2011 - October 2011
ElectroChem Inc August 2010 - January 2011
Babson General Management Club September 2009 - September 2010
Infosys June 2003 - March 2007
Skills
Business Process, Oracle E-Business Suite, Project Management, Business Analysis, ERP, Oracle Applications, SharePoint, Solution Architecture, Consulting, Pre-sales, Business Process..., Enterprise Software, Strategic Planning, Enterprise Architecture, Business Process Design, IT Management, IT Strategy, Business Strategy, Requirements Analysis, Business Intelligence, Business Process..., Oracle Financial, Management, Leadership Development, Oracle Financials, Oracle SOA Suite, Oracle Business..., Team Management, Global Finance, Leading Diverse Teams, Resource Management
Education
Babson College - Franklin W. Olin Graduate School of Business 2008 — 2011
MBA, Global Management and Strategy, 3.76
Indian School of Mines 1999 — 2003
Bachelor of Technology, Computer Science and Engineering
Klaus Brinkmann Klaus Brinkmann's Aspect Software Experience August 2015 - Present
Job Computational Linguist – Sr. Principal Engineer, R&D at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software August 2015 - Present
LinguaSys May 2014 - July 2015
PTI Global June 2006 - May 2014
Welocalize February 1999 - May 2014
i-d-design April 1986 - 2014
Authentic Travel and Authenticore January 2005 - July 2005
NINA, Norwegian Institute for Nature Research, NINA January 1984 - June 1997
Quality Products, Oslo, Norway September 1982 - June 1984
Fredrikstad kommune March 1981 - September 1982
Skills
Internationalization, Localization, Translation, Multilingual, Manuals, Content Management, German, Desktop Publishing, Foreign Languages, English, Technical Translation, Website Localization, Proofreading, Language Services, Intercultural..., Linguistics
Education
Hochschule für Bildende Künste Braunschweig 1976 — 1981
MA, Urban Design, Industrial Design
FHS für Design, Münster, Germany 1971 — 1976
Bachelor of Arts (B.A.), Industrial and Product Design
Aspect Software August 2015 - Present
LinguaSys May 2014 - July 2015
PTI Global June 2006 - May 2014
Welocalize February 1999 - May 2014
i-d-design April 1986 - 2014
Authentic Travel and Authenticore January 2005 - July 2005
NINA, Norwegian Institute for Nature Research, NINA January 1984 - June 1997
Quality Products, Oslo, Norway September 1982 - June 1984
Fredrikstad kommune March 1981 - September 1982
Skills
Internationalization, Localization, Translation, Multilingual, Manuals, Content Management, German, Desktop Publishing, Foreign Languages, English, Technical Translation, Website Localization, Proofreading, Language Services, Intercultural..., Linguistics
Education
Hochschule für Bildende Künste Braunschweig 1976 — 1981
MA, Urban Design, Industrial Design
FHS für Design, Münster, Germany 1971 — 1976
Bachelor of Arts (B.A.), Industrial and Product Design
Raymond Phillips Raymond Phillips's Aspect Software Experience June 2005 - July 2008
Job Creating Profitable Customer Experience in the Era of the Customer
Industry Computer Software
Experience
Verint Systems July 2012 - Present
Microsoft Corporation December 2010 - July 2012
Interactive Intelligence October 2008 - January 2010
Aspect Software June 2005 - July 2008
Imidio August 2002 - January 2005
Spectel August 2000 - July 2002
Brooktrout Technology August 1994 - August 2000
Brite Voice Systems 1990 - 1995
Skills
SaaS, Solution Selling, Management, Unified Communications, Start-ups, Direct Sales, Enterprise Software, Sales Operations, CRM, VoIP, Telecommunications, Professional Services, Sales Management, New Business Development, Product Marketing, Account Management, IVR, Selling, Call Centers, Channel Partners, Call Center, Cloud Computing, Contact Centers, Key Account Management, Software Industry, Salesforce.com, Workforce Management, Customer Experience, Partner Management, Contract Negotiation, Team Leadership, Unified Messaging, Interactive Voice..., Healthcare, Vertical Marketing, Performance Management, Contract Negotiations, Consultative Selling, Software Sales, Channel Management, Channel, Leadership, Strategic Partnerships, Strategy, Business Development, Marketing Strategy, Sales, Go-to-market Strategy, Lead Generation, Managed Services
Education
Boston University
MBA, Business
Indiana University
M.S., Systems Technology
Montclair State University
B.A., English, Mathmatics
Verint Systems July 2012 - Present
Microsoft Corporation December 2010 - July 2012
Interactive Intelligence October 2008 - January 2010
Aspect Software June 2005 - July 2008
Imidio August 2002 - January 2005
Spectel August 2000 - July 2002
Brooktrout Technology August 1994 - August 2000
Brite Voice Systems 1990 - 1995
Skills
SaaS, Solution Selling, Management, Unified Communications, Start-ups, Direct Sales, Enterprise Software, Sales Operations, CRM, VoIP, Telecommunications, Professional Services, Sales Management, New Business Development, Product Marketing, Account Management, IVR, Selling, Call Centers, Channel Partners, Call Center, Cloud Computing, Contact Centers, Key Account Management, Software Industry, Salesforce.com, Workforce Management, Customer Experience, Partner Management, Contract Negotiation, Team Leadership, Unified Messaging, Interactive Voice..., Healthcare, Vertical Marketing, Performance Management, Contract Negotiations, Consultative Selling, Software Sales, Channel Management, Channel, Leadership, Strategic Partnerships, Strategy, Business Development, Marketing Strategy, Sales, Go-to-market Strategy, Lead Generation, Managed Services
Education
Boston University
MBA, Business
Indiana University
M.S., Systems Technology
Montclair State University
B.A., English, Mathmatics
Muthuraman Lakshmanan Muthuraman Lakshmanan's Aspect Software Experience May 2014 - September 2014
Job Graduate student actively seeking full time opportunities in software development and web development
Industry Information Technology and Services
Experience
Aspect Software May 2014 - September 2014
The Apparel Source December 2011 - July 2013
Skills
MySQL, JavaScript, Microsoft SQL Server, XML, Oracle, .NET, Java, Tomcat, Amazon Web Services..., Maven, C#, CSS, HTML, Unix, Eclipse, Windows, Visual Studio, jQuery, C++, Google App Engine, JSON, Dojo, Node.js, Google Cloud Data Store, WCF Services, Android, Git, Jenkins, JIRA
Education
University of Massachusetts Lowell 2013 — 2015
Master of Science (M.S.), Computer Science
Anna University 2007 — 2011
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
Aspect Software May 2014 - September 2014
The Apparel Source December 2011 - July 2013
Skills
MySQL, JavaScript, Microsoft SQL Server, XML, Oracle, .NET, Java, Tomcat, Amazon Web Services..., Maven, C#, CSS, HTML, Unix, Eclipse, Windows, Visual Studio, jQuery, C++, Google App Engine, JSON, Dojo, Node.js, Google Cloud Data Store, WCF Services, Android, Git, Jenkins, JIRA
Education
University of Massachusetts Lowell 2013 — 2015
Master of Science (M.S.), Computer Science
Anna University 2007 — 2011
Bachelor of Engineering (B.E.), Electrical, Electronics and Communications Engineering
Matt Bryson Matt Bryson's Aspect Software Experience July 2013 - Present
Job Senior Systems Engineer at Aspect Software
Industry Telecommunications
Experience
Aspect Software July 2013 - Present
Voxeo May 2007 - Present
NetTraction November 2002 - January 2007
Skills
SIP, VoIP, Telephony, Speech Recognition, IVR, VXML, Cloud Computing, Unified Communications, Unified Messaging, SaaS, ACD, Network Architecture, Wireless, CTI, Professional Services, Avaya, SIP Trunking, Integration, Sales Engineering, Hosted Services, Asterisk, Contact Centers, IP PBX, Telecommunications, Call Logging, WAN, Cisco Call Manager, IP, SMS, Managed Services, Cisco Technologies, Network Design, ISDN, Switches
Education
Boston College
University of California, Santa Cruz
Bachelor of Science (BS), Computer Science
Aspect Software July 2013 - Present
Voxeo May 2007 - Present
NetTraction November 2002 - January 2007
Skills
SIP, VoIP, Telephony, Speech Recognition, IVR, VXML, Cloud Computing, Unified Communications, Unified Messaging, SaaS, ACD, Network Architecture, Wireless, CTI, Professional Services, Avaya, SIP Trunking, Integration, Sales Engineering, Hosted Services, Asterisk, Contact Centers, IP PBX, Telecommunications, Call Logging, WAN, Cisco Call Manager, IP, SMS, Managed Services, Cisco Technologies, Network Design, ISDN, Switches
Education
Boston College
University of California, Santa Cruz
Bachelor of Science (BS), Computer Science
Dave Kinne, PMP Dave Kinne, PMP's Aspect Software Experience September 2009 - November 2012
Job Program Manager at Pindrop Security
Industry Computer Software
Experience
Pindrop Security June 2015 - Present
Story Street Consulting, Inc. September 2013 - Present
NICE Systems November 2012 - September 2013
Aspect Software September 2009 - November 2012
Aspect Software 2002 - 2008
CHRYSLER FINANCIAL 2004 - 2005
Akibia 1999 - 2001
Angle Inc. 1994 - 1999
Marine Systems Corp. 1990 - 1991
Skills
PMP, IVR, Business Development, Vendor Management, Business Process..., Strategic Consulting, Program Management, Software Project..., Strategy, Team Building, Management, Leadership, PMO, Cross-functional Team..., Pre-sales, Telecommunications, Project Management, Business Intelligence, Business Analysis, Call Center, Integration, Project Portfolio..., Enterprise Software, Call Centers, Contact Centers, Cloud Computing, Agile Methodologies, ACD, Unified Communications, VoIP, CTI, Data Center, Consulting, SaaS, Professional Services, Analysis, Business Process..., Product Management, Solution Architecture, Telephony, SIP, Agile Project Management, System Deployment, Business Process, IT Strategy, SDLC, Service Delivery, CRM, Outsourcing, Managed Services
Education
Northeastern University 1974 — 1980
Electrical Engineering
Needham High School 1966 — 1969
Boston University
Advanced, Project Management
Pindrop Security June 2015 - Present
Story Street Consulting, Inc. September 2013 - Present
NICE Systems November 2012 - September 2013
Aspect Software September 2009 - November 2012
Aspect Software 2002 - 2008
CHRYSLER FINANCIAL 2004 - 2005
Akibia 1999 - 2001
Angle Inc. 1994 - 1999
Marine Systems Corp. 1990 - 1991
Skills
PMP, IVR, Business Development, Vendor Management, Business Process..., Strategic Consulting, Program Management, Software Project..., Strategy, Team Building, Management, Leadership, PMO, Cross-functional Team..., Pre-sales, Telecommunications, Project Management, Business Intelligence, Business Analysis, Call Center, Integration, Project Portfolio..., Enterprise Software, Call Centers, Contact Centers, Cloud Computing, Agile Methodologies, ACD, Unified Communications, VoIP, CTI, Data Center, Consulting, SaaS, Professional Services, Analysis, Business Process..., Product Management, Solution Architecture, Telephony, SIP, Agile Project Management, System Deployment, Business Process, IT Strategy, SDLC, Service Delivery, CRM, Outsourcing, Managed Services
Education
Northeastern University 1974 — 1980
Electrical Engineering
Needham High School 1966 — 1969
Boston University
Advanced, Project Management
Mehdi Benkirane's Aspect Software Experience February 2010 - May 2010
Job Revenue Recognition Accounting Consultant
Industry Computer Software
Experience
SOFTRAX, Inc. Revenue Accounting ContractorSonus Networks, Inc.June 2013 - August 2013
Acquia January 2013 - June 2013
SeaChange International March 2011 - September 2012
Aspect Software February 2010 - May 2010
IBM / COGNOS June 2006 - February 2009
Aspen Technology December 2005 - March 2006
TRANSACTION SYSTEMS ARCHITECTS / ACI September 2005 - November 2005
Novations August 2004 - July 2005
GENERAL TRAVEL November 2002 - July 2004
Orbit Communications, MA July 2001 - October 2002
Skills
EITF 08-01 and EITF..., VSOE, Oracle, RevPro,..., SOX, Great Plains, FRX, General Ledger, Account Reconciliation, Financial Reporting, Accounting, Revenue Recognition, Fixed Assets, Accounts Receivable, Great Plains Software, Sarbanes-Oxley Act, Auditing, Journal Entries, Accruals, Cognos, ERP, Financial Statements, QuickBooks, Process Improvement, GAAP, SEC filings, Budgets, Internal Controls, Finance, Cash Flow
Education
Bentley University
Accounting and ISAC
IMT, Casablanca, Morocco
Bachelor's degree, Accounting/Finance
SOFTRAX, Inc. Revenue Accounting ContractorSonus Networks, Inc.June 2013 - August 2013
Acquia January 2013 - June 2013
SeaChange International March 2011 - September 2012
Aspect Software February 2010 - May 2010
IBM / COGNOS June 2006 - February 2009
Aspen Technology December 2005 - March 2006
TRANSACTION SYSTEMS ARCHITECTS / ACI September 2005 - November 2005
Novations August 2004 - July 2005
GENERAL TRAVEL November 2002 - July 2004
Orbit Communications, MA July 2001 - October 2002
Skills
EITF 08-01 and EITF..., VSOE, Oracle, RevPro,..., SOX, Great Plains, FRX, General Ledger, Account Reconciliation, Financial Reporting, Accounting, Revenue Recognition, Fixed Assets, Accounts Receivable, Great Plains Software, Sarbanes-Oxley Act, Auditing, Journal Entries, Accruals, Cognos, ERP, Financial Statements, QuickBooks, Process Improvement, GAAP, SEC filings, Budgets, Internal Controls, Finance, Cash Flow
Education
Bentley University
Accounting and ISAC
IMT, Casablanca, Morocco
Bachelor's degree, Accounting/Finance
Radhakrishnan Mahalingam BPM® Radhakrishnan Mahalingam BPM®'s Aspect Software Experience 2004 - 2006
Job Senior Program Manager
Industry Oil & Energy
Experience
Leading IT Giant December 2011 - Present
HCL Technologies March 2011 - November 2011
Virtusa July 2010 - February 2011
Cognizant Technology Solutions October 2006 - July 2010
HBOS plc 2008 - 2009
Aspect Technology center June 2004 - September 2006
Aspect Software 2004 - 2006
First American corporation June 2003 - October 2004
Datanet Systems Limited 2000 - 2003
Boolean Solutions 1999 - 2001
Skills
Program Management, Management, Enterprise Architecture, CTI, Wireless, IP, Project Management, Routing, GSM, Pre-sales, Software Project..., Contact Centers, Requirements Analysis, Avaya, PMP, Business Development, SDLC, Banking, Testing, Solution Architecture, CDMA, Healthcare, Retail, .NET, SOA, Strategy, Informatics, Capital Markets, POS, VXML, Smart Cards, Simulations, Investments, Voice & Data Convergence, Avionics
Education
Bharathidasan University 2000 — 2003
MCA, Computer Applications
Jaigopal Garodia Hindu vidyalaya 1985 — 1993
Leading IT Giant December 2011 - Present
HCL Technologies March 2011 - November 2011
Virtusa July 2010 - February 2011
Cognizant Technology Solutions October 2006 - July 2010
HBOS plc 2008 - 2009
Aspect Technology center June 2004 - September 2006
Aspect Software 2004 - 2006
First American corporation June 2003 - October 2004
Datanet Systems Limited 2000 - 2003
Boolean Solutions 1999 - 2001
Skills
Program Management, Management, Enterprise Architecture, CTI, Wireless, IP, Project Management, Routing, GSM, Pre-sales, Software Project..., Contact Centers, Requirements Analysis, Avaya, PMP, Business Development, SDLC, Banking, Testing, Solution Architecture, CDMA, Healthcare, Retail, .NET, SOA, Strategy, Informatics, Capital Markets, POS, VXML, Smart Cards, Simulations, Investments, Voice & Data Convergence, Avionics
Education
Bharathidasan University 2000 — 2003
MCA, Computer Applications
Jaigopal Garodia Hindu vidyalaya 1985 — 1993
Mathew Erickson's Aspect Software Experience April 2007 - January 2011
Job Lead Dialer/IVR Support
Industry Telecommunications
Experience
Synchrony Financial March 2015 - Present
Hyre Insurance Agency May 2014 - March 2015
Erickson Insurance Agency April 2013 - April 2014
Interactive Intelligence March 2011 - January 2013
Aspect Software April 2007 - January 2011
Tempus Resorts International December 2005 - March 2007
Firstmerit Corporation June 1999 - December 2005
Skills
Contact Centers, Strategy, Property & Casualty..., Unified Communications, Business Analysis, Management, Product Management, Call Center, Sales Process, IVR, ACD, Direct Sales, Dialers, Leadership, Call Centers, Customer Service, Telephony, Workforce Management, CTI, Telecommunications, Telemarketing, SaaS, Professional Services, Customer Experience, Managed Services, Politics, Solution Selling, Inbound Marketing, Sales, Avaya, Collections, VoIP, Cloud Computing, Salesforce.com, CRM, Enterprise Software, Strategic Partnerships, Channel Partners, SIP, Strategic Planning, Lead Generation, Pre-sales, Business Process, Liberty, Health Insurance, Life Insurance, Software Industry, Commercial Insurance, Term Life Insurance, Umbrella Insurance
Education
American InterContinental University 2003 — 2005
BS, Information Technology
Valley Forge Military Academy & College 1993 — 1995
AA, Criminal Justice
Synchrony Financial March 2015 - Present
Hyre Insurance Agency May 2014 - March 2015
Erickson Insurance Agency April 2013 - April 2014
Interactive Intelligence March 2011 - January 2013
Aspect Software April 2007 - January 2011
Tempus Resorts International December 2005 - March 2007
Firstmerit Corporation June 1999 - December 2005
Skills
Contact Centers, Strategy, Property & Casualty..., Unified Communications, Business Analysis, Management, Product Management, Call Center, Sales Process, IVR, ACD, Direct Sales, Dialers, Leadership, Call Centers, Customer Service, Telephony, Workforce Management, CTI, Telecommunications, Telemarketing, SaaS, Professional Services, Customer Experience, Managed Services, Politics, Solution Selling, Inbound Marketing, Sales, Avaya, Collections, VoIP, Cloud Computing, Salesforce.com, CRM, Enterprise Software, Strategic Partnerships, Channel Partners, SIP, Strategic Planning, Lead Generation, Pre-sales, Business Process, Liberty, Health Insurance, Life Insurance, Software Industry, Commercial Insurance, Term Life Insurance, Umbrella Insurance
Education
American InterContinental University 2003 — 2005
BS, Information Technology
Valley Forge Military Academy & College 1993 — 1995
AA, Criminal Justice
Alex Zolotar Alex Zolotar's Aspect Software Experience 1992 - 1998
Job Senior Product Manager at Lockheed Martin
Industry Computer & Network Security
Experience
Lockheed Martin - Industrial Defender Solutions 2013 - Present
AT&T 2011 - 2013
Avaya 2009 - 2011
Nortel Networks 2008 - 2009
Bluesocket 2007 - 2008
Pingtel Corporation 2001 - 2007
Edify 1998 - 2001
Aspect Software 1992 - 1998
Voicetek 1992 - 1998
Skills
Product Management, Cyber-security, Start-ups, Virtualization, SIP, Pre-sales, Unified Communications, Professional Services, Enterprise Software, Managed Services, Telephony, SaaS, Cloud Computing, Sales Engineering, Networking, Wireless, Go-to-market Strategy, IP, Ethernet, Integration, Mobile Devices, Product Marketing, Software Development, Telecommunications, MPLS, VoIP
Education
Boston University 2000 — 2003
MS, Computer Science
Northeastern University 1990 — 1995
BS, Electrical Engineering
Lockheed Martin - Industrial Defender Solutions 2013 - Present
AT&T 2011 - 2013
Avaya 2009 - 2011
Nortel Networks 2008 - 2009
Bluesocket 2007 - 2008
Pingtel Corporation 2001 - 2007
Edify 1998 - 2001
Aspect Software 1992 - 1998
Voicetek 1992 - 1998
Skills
Product Management, Cyber-security, Start-ups, Virtualization, SIP, Pre-sales, Unified Communications, Professional Services, Enterprise Software, Managed Services, Telephony, SaaS, Cloud Computing, Sales Engineering, Networking, Wireless, Go-to-market Strategy, IP, Ethernet, Integration, Mobile Devices, Product Marketing, Software Development, Telecommunications, MPLS, VoIP
Education
Boston University 2000 — 2003
MS, Computer Science
Northeastern University 1990 — 1995
BS, Electrical Engineering
Ashok Srinath Ashok Srinath's Aspect Software Experience December 1996 - December 1998
Job Architect, Manager, Designer, Developer
Industry Computer Software
Experience
EMC September 2014 - April 2015
AIS Consulting Services May 2012 - June 2014
Cinemacraft Pte. Ltd. November 2010 - April 2012
Microsoft November 2006 - August 2010
Sylantro Systems December 1998 - October 2006
Aspect Software December 1996 - December 1998
Honeywell August 1995 - December 1996
Raytheon June 1988 - August 1995
Skills
Product Management, Project Management, Management, Cloud Computing, VoIP, SIP, SaaS, Telecommunications, Mobile Devices, Wireless, Enterprise Software, Unified Communications, Software Development, Distributed Systems, Agile Methodologies, Integration, Mobile Applications, Program Management, Go-to-market Strategy, Pre-sales, Start-ups, System Architecture, TCP/IP, Linux, Scrum, Leadership, IP, Scalability, SOA, Testing, Security, Solaris, Software Engineering
Education
Bangalore University
Bachelor of Engineering (B.E.), Electronics
Kendriya Vidyalaya
High School, Physics, Chemistry, Mathematics, Biology, English
EMC September 2014 - April 2015
AIS Consulting Services May 2012 - June 2014
Cinemacraft Pte. Ltd. November 2010 - April 2012
Microsoft November 2006 - August 2010
Sylantro Systems December 1998 - October 2006
Aspect Software December 1996 - December 1998
Honeywell August 1995 - December 1996
Raytheon June 1988 - August 1995
Skills
Product Management, Project Management, Management, Cloud Computing, VoIP, SIP, SaaS, Telecommunications, Mobile Devices, Wireless, Enterprise Software, Unified Communications, Software Development, Distributed Systems, Agile Methodologies, Integration, Mobile Applications, Program Management, Go-to-market Strategy, Pre-sales, Start-ups, System Architecture, TCP/IP, Linux, Scrum, Leadership, IP, Scalability, SOA, Testing, Security, Solaris, Software Engineering
Education
Bangalore University
Bachelor of Engineering (B.E.), Electronics
Kendriya Vidyalaya
High School, Physics, Chemistry, Mathematics, Biology, English
Prasad Boppana Prasad Boppana's Aspect Software Experience September 2011 - October 2012
Job Sr. Net Developer at Emerson Climate Technologies White Rodgers
Industry Information Technology and Services
Experience
Emerson Climate Technologies July 2014 - Present
Scottrade July 2013 - July 2014
TEKsystems July 2013 - July 2014
Elsevier October 2012 - July 2013
Talentporte, Inc. October 2012 - July 2013
Aspect Software September 2011 - October 2012
Nestle Purina July 2011 - September 2011
Brown Shoe Company May 2009 - July 2011
Comsys May 2005 - May 2009
Anheuser-Busch May 2005 - May 2009
Skills
WCF, LINQ, VB.NET, T-SQL, ASP.NET, PL/SQL, ASP.NET MVC, JavaScript, jQuery, Visual C#, SharePoint, Custom Software..., ALM, Agile, Web Services, XML, Oracle, Software Development, Agile Methodologies
Education
Southern Illinois University, Edwardsville 2001 — 2003
M.S, Electrical and Computer Engineering
Acharya Nagarjuna University 1995 — 1999
Bachelors, Electronics and Communications
Emerson Climate Technologies July 2014 - Present
Scottrade July 2013 - July 2014
TEKsystems July 2013 - July 2014
Elsevier October 2012 - July 2013
Talentporte, Inc. October 2012 - July 2013
Aspect Software September 2011 - October 2012
Nestle Purina July 2011 - September 2011
Brown Shoe Company May 2009 - July 2011
Comsys May 2005 - May 2009
Anheuser-Busch May 2005 - May 2009
Skills
WCF, LINQ, VB.NET, T-SQL, ASP.NET, PL/SQL, ASP.NET MVC, JavaScript, jQuery, Visual C#, SharePoint, Custom Software..., ALM, Agile, Web Services, XML, Oracle, Software Development, Agile Methodologies
Education
Southern Illinois University, Edwardsville 2001 — 2003
M.S, Electrical and Computer Engineering
Acharya Nagarjuna University 1995 — 1999
Bachelors, Electronics and Communications
Kiki Dravie Kiki Dravie's Aspect Software Experience November 2012 - May 2015
Job BI Developer
Industry Banking
Experience
CRI June 2015 - Present
Aspect Software November 2012 - May 2015
First National Bank of Omaha October 2011 - November 2012
Skills
Data Warehousing, Dimensional Modeling, Business Objects, ETL, SSIS, SSRS, Erwin, Data Modeling, Data Warehouse..., Business Intelligence
Education
Bellevue University 2001 — 2003
BS, Computer Information Systems
CRI June 2015 - Present
Aspect Software November 2012 - May 2015
First National Bank of Omaha October 2011 - November 2012
Skills
Data Warehousing, Dimensional Modeling, Business Objects, ETL, SSIS, SSRS, Erwin, Data Modeling, Data Warehouse..., Business Intelligence
Education
Bellevue University 2001 — 2003
BS, Computer Information Systems
Steve Dascall, MCTS's Aspect Software Experience September 2014 - Present
Job Manager, Implementation Services at Aspect Software
Industry Telecommunications
Experience
Aspect Software September 2014 - Present
Aspect Software January 2009 - Present
Aspect Software October 1990 - Present
Aspect Software October 2006 - May 2010
Aspect Software October 2005 - January 2009
Aspect Software 2003 - 2006
Aspect Software July 1996 - June 2003
Skills
CTI, ACD, Unified Communications, IVR, Workforce Management, Professional Services, Customer Experience, Call Logging, Leadership, Unix, IP, Software Documentation, IP PBX, Training, Integration, CRM, Contact Centers, Management, Active Directory, Call Centers, Linux, Telecommunications, Project Management, Cisco Call Manager, Lync, Solution Selling, Genesys, Call Center, Switches, Pre-sales, Customer Satisfaction, Telephony, Solution Architecture, Cloud Computing, TCP/IP, Testing, Video Conferencing, Routing, Sales Engineering, Avaya, Managed Services, Microsoft Exchange, Product Development, Cisco Technologies, Enterprise Software, System Deployment, Technical Support, SaaS, Call Routing, VoIP
Education
Boston College 1994 — 1995
Novell Certification, Network Technologies
Aspect Software September 2014 - Present
Aspect Software January 2009 - Present
Aspect Software October 1990 - Present
Aspect Software October 2006 - May 2010
Aspect Software October 2005 - January 2009
Aspect Software 2003 - 2006
Aspect Software July 1996 - June 2003
Skills
CTI, ACD, Unified Communications, IVR, Workforce Management, Professional Services, Customer Experience, Call Logging, Leadership, Unix, IP, Software Documentation, IP PBX, Training, Integration, CRM, Contact Centers, Management, Active Directory, Call Centers, Linux, Telecommunications, Project Management, Cisco Call Manager, Lync, Solution Selling, Genesys, Call Center, Switches, Pre-sales, Customer Satisfaction, Telephony, Solution Architecture, Cloud Computing, TCP/IP, Testing, Video Conferencing, Routing, Sales Engineering, Avaya, Managed Services, Microsoft Exchange, Product Development, Cisco Technologies, Enterprise Software, System Deployment, Technical Support, SaaS, Call Routing, VoIP
Education
Boston College 1994 — 1995
Novell Certification, Network Technologies
Steve Hofer Steve Hofer's Aspect Software Experience September 2010 - April 2012
Job Contact Center, Enterprise Communications, Network Solutions & Services Specialist
Industry Telecommunications
Experience
NACR May 2014 - Present
Northern California Contact Center Association January 2006 - Present
ATI - System Integrators August 2013 - May 2014
Avaya October 2012 - May 2013
Altivon May 2012 - October 2012
Aspect Software September 2010 - April 2012
SOS (Special Order Systems) November 2000 - August 2010
Valley Media 1998 - 2000
Quickstart Technologies 1997 - 1998
New Horizons CLC 1996 - 1998
Skills
Social Media, Customer Experience, Operational Efficiency, Call Center, Telecommunications, Customer Experience..., Contact Centers, VoIP, Unified Communications, IVR, Solution Selling, ACD, Call Centers, IP PBX, Enterprise Software, Integration, Avaya, Direct Sales, Telephony, Mobile Devices, SIP, Networking, Management, Leadership, Sales Process, Sales Operations, Managed Services, Professional Services, SaaS, Cloud Computing, CTI, Avaya Technologies
Education
American River College 1982 — 1984
Marketing, Advertising
Moraine Valley College
Accounting
NACR May 2014 - Present
Northern California Contact Center Association January 2006 - Present
ATI - System Integrators August 2013 - May 2014
Avaya October 2012 - May 2013
Altivon May 2012 - October 2012
Aspect Software September 2010 - April 2012
SOS (Special Order Systems) November 2000 - August 2010
Valley Media 1998 - 2000
Quickstart Technologies 1997 - 1998
New Horizons CLC 1996 - 1998
Skills
Social Media, Customer Experience, Operational Efficiency, Call Center, Telecommunications, Customer Experience..., Contact Centers, VoIP, Unified Communications, IVR, Solution Selling, ACD, Call Centers, IP PBX, Enterprise Software, Integration, Avaya, Direct Sales, Telephony, Mobile Devices, SIP, Networking, Management, Leadership, Sales Process, Sales Operations, Managed Services, Professional Services, SaaS, Cloud Computing, CTI, Avaya Technologies
Education
American River College 1982 — 1984
Marketing, Advertising
Moraine Valley College
Accounting
Lisa Pohl's Aspect Software Experience March 2013 - Present
Job Senior Accountant at Aspect Software
Industry Computer Software
Experience
Aspect Software March 2013 - Present
JDA Software Group April 2010 - March 2013
Cayenne Medical, Inc September 2007 - April 2010
Skills
Accounts Receivable, Account Reconciliation, Accounts Payable, Payroll, Auditing, Accounting, PeopleSoft, Financial Statements, Accruals, Journal Entries, Employee Benefits, Data Entry, Financial Forecasting, Forecasting, Expenses, General Ledger, Oracle Discoverer, Essbase, Oracle, Variance Analysis, Fixed Assets, Internal Controls, Microsoft Excel, ERP, Process Improvement
Education
Arizona State University 2005 — 2008
Bachelor of Science, Global Business (Financial Management)
Glendale Community College
Associates, Transfer Partnership – Global Business
Aspect Software March 2013 - Present
JDA Software Group April 2010 - March 2013
Cayenne Medical, Inc September 2007 - April 2010
Skills
Accounts Receivable, Account Reconciliation, Accounts Payable, Payroll, Auditing, Accounting, PeopleSoft, Financial Statements, Accruals, Journal Entries, Employee Benefits, Data Entry, Financial Forecasting, Forecasting, Expenses, General Ledger, Oracle Discoverer, Essbase, Oracle, Variance Analysis, Fixed Assets, Internal Controls, Microsoft Excel, ERP, Process Improvement
Education
Arizona State University 2005 — 2008
Bachelor of Science, Global Business (Financial Management)
Glendale Community College
Associates, Transfer Partnership – Global Business
Jasmine Miller, PMP, ITILv3's Aspect Software Experience July 2011 - December 2013
Job Program Manager, Professional Services PMO at Polycom
Industry Computer Software
Experience
Polycom December 2013 - Present
Aspect Software July 2011 - December 2013
Aspect Software 2006 - July 2011
Aspect Software January 2005 - 2006
Concerto Software November 1999 - 2005
Davox Corporation 1999 - 2001
Bra!nChild Creative 1998 - 1999
Skills
Project Management, Business Analysis, Change Management, Unified Communications, Communication, Presentations, Webinars, Collaboration, Web Design, Cross-functional Team..., Distributed Team..., IT Management, Business Process, SharePoint, Project Server, Lync, Social Networking, Program Management, PMO, Management, Project Portfolio..., Consulting, Infrastructure, PMP, Professional Services, Project Delivery
Education
Global Knowledge 2015 — 2015
Global Knowledge 2015 — 2015
Microsoft Technology Associate (MTA) - Windows Server Administration Fundamentals
PMI Seminars World 2013 2013 — 2013
The Evolving PMO: Governance, Portfolio Management, Resource Optimization, Performance Measurement
Skillpath Seminars 2013 — 2013
Coaching and Teambuilding Skills for Managers and Supervisors
Microsoft 2012 — 2012
SharePoint Enterprise Content Management Implementers Course
EdWel 2011 — 2011
PMP Certification Prep
MS Project Experts 2011 — 2011
Certificate
Boston University
Principles of Project Management and Business Analysis (PMBOK & BABOK)
Boston University
Project Management Fast Track (PMP Prep)
Pioneer Computer School of Visual Arts 1997 — 1998
Advanced Certificate
Polycom December 2013 - Present
Aspect Software July 2011 - December 2013
Aspect Software 2006 - July 2011
Aspect Software January 2005 - 2006
Concerto Software November 1999 - 2005
Davox Corporation 1999 - 2001
Bra!nChild Creative 1998 - 1999
Skills
Project Management, Business Analysis, Change Management, Unified Communications, Communication, Presentations, Webinars, Collaboration, Web Design, Cross-functional Team..., Distributed Team..., IT Management, Business Process, SharePoint, Project Server, Lync, Social Networking, Program Management, PMO, Management, Project Portfolio..., Consulting, Infrastructure, PMP, Professional Services, Project Delivery
Education
Global Knowledge 2015 — 2015
Global Knowledge 2015 — 2015
Microsoft Technology Associate (MTA) - Windows Server Administration Fundamentals
PMI Seminars World 2013 2013 — 2013
The Evolving PMO: Governance, Portfolio Management, Resource Optimization, Performance Measurement
Skillpath Seminars 2013 — 2013
Coaching and Teambuilding Skills for Managers and Supervisors
Microsoft 2012 — 2012
SharePoint Enterprise Content Management Implementers Course
EdWel 2011 — 2011
PMP Certification Prep
MS Project Experts 2011 — 2011
Certificate
Boston University
Principles of Project Management and Business Analysis (PMBOK & BABOK)
Boston University
Project Management Fast Track (PMP Prep)
Pioneer Computer School of Visual Arts 1997 — 1998
Advanced Certificate
Jody Ryan's Aspect Software Experience May 2005 - February 2012
Job Accounting Manager/Financial Analyst at c3/consulting
Industry Management Consulting
Experience
c3/consulting February 2012 - Present
Aspect Software May 2005 - February 2012
Medco Health (f.k.a.Accredo Health Group) August 2003 - May 2005
ING June 2001 - July 2003
UBS (f.k.a. Paine Webber, f.k.a JC Bradford) June 1999 - June 2001
Skills
Business Analysis, Budgets, Accounting, Financial Analysis, Business Process..., Software Implementation, Analysis, Investments, Finance
Education
Belmont University 1996 — 1999
BBA, Finance
c3/consulting February 2012 - Present
Aspect Software May 2005 - February 2012
Medco Health (f.k.a.Accredo Health Group) August 2003 - May 2005
ING June 2001 - July 2003
UBS (f.k.a. Paine Webber, f.k.a JC Bradford) June 1999 - June 2001
Skills
Business Analysis, Budgets, Accounting, Financial Analysis, Business Process..., Software Implementation, Analysis, Investments, Finance
Education
Belmont University 1996 — 1999
BBA, Finance
gangadhar pemmasani gangadhar pemmasani's Aspect Software Experience September 2010 - January 2012
Job Business Intelligence Systems Analyst @Tribune
Industry Media Production
Experience
Tribune Company August 2012 - Present
Aspect Software September 2010 - January 2012
Molina Healthcare 2012 - 2012
Ernst & Young (Aspect Consultent) 2011 - 2011
Wells Fargo January 2010 - September 2010
ReadyPin May 2009 - May 2010
Skills
SQL Server 2000-2008, SSAS, SSRS, SSIS, Business Intelligence, SSIS, SSRS, T-SQL, Microsoft SQL Server, ETL, Data Modeling, Oracle, SharePoint, Business Analysis, Databases, IIS, SDLC, Analysis Services, DB2, ASP.NET, Integration, Access, IBI Webfocus, Essbase, Business Objects
Education
Arkansas Tech University 2008 — 2009
Masters, Information Technology
Jawaharlal Nehru Technological University 2002 — 2006
Bachelors, Information Technology
Tribune Company August 2012 - Present
Aspect Software September 2010 - January 2012
Molina Healthcare 2012 - 2012
Ernst & Young (Aspect Consultent) 2011 - 2011
Wells Fargo January 2010 - September 2010
ReadyPin May 2009 - May 2010
Skills
SQL Server 2000-2008, SSAS, SSRS, SSIS, Business Intelligence, SSIS, SSRS, T-SQL, Microsoft SQL Server, ETL, Data Modeling, Oracle, SharePoint, Business Analysis, Databases, IIS, SDLC, Analysis Services, DB2, ASP.NET, Integration, Access, IBI Webfocus, Essbase, Business Objects
Education
Arkansas Tech University 2008 — 2009
Masters, Information Technology
Jawaharlal Nehru Technological University 2002 — 2006
Bachelors, Information Technology
Jennifer Goris Jennifer Goris's Aspect Software Experience May 2015 - Present
Job Senior Customer Care Project Manager (Consultant) at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software May 2015 - Present
QTS Realty Trust Inc November 2007 - August 2014
Globix Corporation November 1998 - October 2007
Skills
Project Management, Data Center, Managed Services, Cloud Computing, SaaS, Professional Services, Solution Selling, Pre-sales, Virtualization, Disaster Recovery, Telecommunications, Vendor Management, Co-location, Unified Communications, Storage, Security, Account Management, Networking, Cisco Technologies, ITIL, Salesforce.com, Integration, Team Leadership, VoIP, MPLS, Product Management, Enterprise Software, IT Service Management, Customer Service, Change Management, Process Improvement, Servers, Troubleshooting, Contract Negotiation, Direct Sales, MS Project, MS Office suite of..., Knowledge of SalesForce, Knowledge of Clarizen, Knoweldge of Remedy...
Education
City University of New York-Baruch College 1997 — 2001
BBA, Major in CIS
Pace University 2014 — 2014
University of Arizona 1994 — 1998
University of Arizona 1994 — 1996
N/A
Aspect Software May 2015 - Present
QTS Realty Trust Inc November 2007 - August 2014
Globix Corporation November 1998 - October 2007
Skills
Project Management, Data Center, Managed Services, Cloud Computing, SaaS, Professional Services, Solution Selling, Pre-sales, Virtualization, Disaster Recovery, Telecommunications, Vendor Management, Co-location, Unified Communications, Storage, Security, Account Management, Networking, Cisco Technologies, ITIL, Salesforce.com, Integration, Team Leadership, VoIP, MPLS, Product Management, Enterprise Software, IT Service Management, Customer Service, Change Management, Process Improvement, Servers, Troubleshooting, Contract Negotiation, Direct Sales, MS Project, MS Office suite of..., Knowledge of SalesForce, Knowledge of Clarizen, Knoweldge of Remedy...
Education
City University of New York-Baruch College 1997 — 2001
BBA, Major in CIS
Pace University 2014 — 2014
University of Arizona 1994 — 1998
University of Arizona 1994 — 1996
N/A
Emily Garrity Emily Garrity's Aspect Software Experience July 2012 - April 2013
Job Military Talent Acquisition | Veteran Recruitment Solutions Consultant at TalentRISE
Industry Staffing and Recruiting
Experience
TalentRISE May 2015 - Present
Lake County September 2013 - Present
ConnectVETS.org March 2007 - Present
ConnectVETS Consulting (now partnered with TalentRISE) September 2012 - April 2014
Great Lakes ECM January 2012 - December 2013
Aspect Software July 2012 - April 2013
Datastore February 2010 - January 2012
Storage Consultants, Inc November 2008 - February 2010
Great Lakes Records Management (GLRM) 2000 - October 2008
Grass Lake Storage & Packaging 2000 - October 2005
Skills
Leadership, Program Management, Employer Engagement, Management, Diversity & Inclusion, Training, Veterans, Strategic Partnerships, Strategy, Military Affairs, Talent Acquisition, Corporate Social..., Community Outreach, Coaching, Entrepreneurship, Team Building, Strategic Planning, Consulting, Nonprofits, Government, Project Planning, Human Resources, Analysis, Team Leadership, New Business Development, Recruiting, Outsourcing, Business Development, Transition Assistance, Networking, Marketing, Enterprise Content..., Management Consulting, Enterprise Software, Marketing Strategy, CRM, SharePoint, Governance, Business Process..., Information Management, Business Intelligence
Education
Arizona State University 1992 — 1994
BA
TalentRISE May 2015 - Present
Lake County September 2013 - Present
ConnectVETS.org March 2007 - Present
ConnectVETS Consulting (now partnered with TalentRISE) September 2012 - April 2014
Great Lakes ECM January 2012 - December 2013
Aspect Software July 2012 - April 2013
Datastore February 2010 - January 2012
Storage Consultants, Inc November 2008 - February 2010
Great Lakes Records Management (GLRM) 2000 - October 2008
Grass Lake Storage & Packaging 2000 - October 2005
Skills
Leadership, Program Management, Employer Engagement, Management, Diversity & Inclusion, Training, Veterans, Strategic Partnerships, Strategy, Military Affairs, Talent Acquisition, Corporate Social..., Community Outreach, Coaching, Entrepreneurship, Team Building, Strategic Planning, Consulting, Nonprofits, Government, Project Planning, Human Resources, Analysis, Team Leadership, New Business Development, Recruiting, Outsourcing, Business Development, Transition Assistance, Networking, Marketing, Enterprise Content..., Management Consulting, Enterprise Software, Marketing Strategy, CRM, SharePoint, Governance, Business Process..., Information Management, Business Intelligence
Education
Arizona State University 1992 — 1994
BA
Vimala Venkatesan Vimala Venkatesan's Aspect Software Experience November 2013 - January 2015
Job Sr. Solution Architect at Cincom Systems
Industry Computer Software
Experience
Cincom Systems June 2015 - Present
Aspect Software November 2013 - January 2015
Aspect Software September 2011 - January 2015
NTT DATA Corporation May 2010 - August 2011
Quilogy July 2007 - April 2010
L-3 Communications GSI November 2004 - July 2007
Fujitsu Consulting (RapidIgm Inc.) May 2000 - October 2004
Skills
SharePoint, SSRS, Microsoft Office..., SSIS, TFS, .NET, Enterprise Architecture, ASP.NET, Solution Architecture, C#, IIS, Microsoft Technologies, SharePoint Designer, Software Project..., VB.NET, Web Services, Visual Studio, InfoPath, Microsoft SQL Server, WCF, WPF, ASP.NET MVC, SQL 2008/2005/2000, Business Process..., Lean Six Sigma, Agile Methodologies
Education
University of Cincinnati College of Business 2013 — 2016
Master of Business Administration (MBA)
Anna University
B.Tech
Texas Tech University
M.S.
Cincom Systems June 2015 - Present
Aspect Software November 2013 - January 2015
Aspect Software September 2011 - January 2015
NTT DATA Corporation May 2010 - August 2011
Quilogy July 2007 - April 2010
L-3 Communications GSI November 2004 - July 2007
Fujitsu Consulting (RapidIgm Inc.) May 2000 - October 2004
Skills
SharePoint, SSRS, Microsoft Office..., SSIS, TFS, .NET, Enterprise Architecture, ASP.NET, Solution Architecture, C#, IIS, Microsoft Technologies, SharePoint Designer, Software Project..., VB.NET, Web Services, Visual Studio, InfoPath, Microsoft SQL Server, WCF, WPF, ASP.NET MVC, SQL 2008/2005/2000, Business Process..., Lean Six Sigma, Agile Methodologies
Education
University of Cincinnati College of Business 2013 — 2016
Master of Business Administration (MBA)
Anna University
B.Tech
Texas Tech University
M.S.
Karl Hammes Karl Hammes's Aspect Software Experience August 2000 - August 2002
Job Corporate Account Executive at NetSuite (Retail) Helping retailers drive crosschannel commerce via the Suite Cloud
Industry Information Technology and Services
Experience
NetSuite April 2015 - Present
NICE Systems August 2002 - March 2015
Aspect Software August 2000 - August 2002
OpenText (Formerly Captaris) August 1997 - January 2000
IBM - (Formerly Unidata) January 1996 - January 1997
Skills
Cloud Computing, Enterprise Software, Solution Selling, Selling, Sales Management, Business Intelligence, Sales Operations, Telecommunications, Start-ups, CRM, SaaS, Sales, Salesforce.com, Management, Professional Services, Strategy, New Business Development, Strategic Partnerships, Analytics, Direct Sales, Leadership, VoIP, Customer Relations
Education
Arizona State University 1988 — 1992
Bachelor of Science (B.S.), Finance
Cranbrook Academy of Art 1986 — 1988
Cranbrook, General Studies
American School in London 1984 — 1986
NetSuite April 2015 - Present
NICE Systems August 2002 - March 2015
Aspect Software August 2000 - August 2002
OpenText (Formerly Captaris) August 1997 - January 2000
IBM - (Formerly Unidata) January 1996 - January 1997
Skills
Cloud Computing, Enterprise Software, Solution Selling, Selling, Sales Management, Business Intelligence, Sales Operations, Telecommunications, Start-ups, CRM, SaaS, Sales, Salesforce.com, Management, Professional Services, Strategy, New Business Development, Strategic Partnerships, Analytics, Direct Sales, Leadership, VoIP, Customer Relations
Education
Arizona State University 1988 — 1992
Bachelor of Science (B.S.), Finance
Cranbrook Academy of Art 1986 — 1988
Cranbrook, General Studies
American School in London 1984 — 1986
Keegan Thompson's Aspect Software Experience May 2014 - July 2015
Job Data Analyst | Coda Ventures
Industry Information Technology and Services
Experience
Coda Ventures July 2015 - Present
Aspect Software May 2014 - July 2015
Belmont University August 2010 - May 2014
3n1media, LLC October 2013 - February 2014
Music City Tippler September 2013 - January 2014
H&M April 2013 - October 2013
Southern Tide February 2013 - August 2013
Red Bull March 2012 - December 2012
Phi Delta Theta Fraternity January 2012 - December 2012
New Haven Records May 2012 - July 2012
Skills
Photography, Social Networking, Social Media, Social Media Marketing, Music, Facebook, Microsoft Office, PowerPoint, Event Management, CSS, WordPress, Songwriting, Communication, HTML, Microsoft Excel, Highly personable, Motivated self-starter, Guitar, Social Skills, Computer Hardware, Java, Skateboarding, Work Well Independently, Work Very Well with..., Creative..., OmegaFi, Logic Pro, Apple Aperture, Network Administration, Systems Engineering, google+, microsoft access, Windows Server, Routers, Switches, LAN-WAN, Cat5, Salesforce.com, VMware, Lync, Leadership, Sales, Microsoft Word, Customer Service
Education
Belmont University 2010 — 2014
Bachelor of Business Administration (BBA), Major - Management Information Systems
Northside Methodist Academy 2007 — 2010
Coda Ventures July 2015 - Present
Aspect Software May 2014 - July 2015
Belmont University August 2010 - May 2014
3n1media, LLC October 2013 - February 2014
Music City Tippler September 2013 - January 2014
H&M April 2013 - October 2013
Southern Tide February 2013 - August 2013
Red Bull March 2012 - December 2012
Phi Delta Theta Fraternity January 2012 - December 2012
New Haven Records May 2012 - July 2012
Skills
Photography, Social Networking, Social Media, Social Media Marketing, Music, Facebook, Microsoft Office, PowerPoint, Event Management, CSS, WordPress, Songwriting, Communication, HTML, Microsoft Excel, Highly personable, Motivated self-starter, Guitar, Social Skills, Computer Hardware, Java, Skateboarding, Work Well Independently, Work Very Well with..., Creative..., OmegaFi, Logic Pro, Apple Aperture, Network Administration, Systems Engineering, google+, microsoft access, Windows Server, Routers, Switches, LAN-WAN, Cat5, Salesforce.com, VMware, Lync, Leadership, Sales, Microsoft Word, Customer Service
Education
Belmont University 2010 — 2014
Bachelor of Business Administration (BBA), Major - Management Information Systems
Northside Methodist Academy 2007 — 2010
James Shawver's Aspect Software Experience June 2015 - Present
Job Student at Austin Peay State University
Industry Information Technology and Services
Experience
Aspect Software June 2015 - Present
Skills
C++, PHP, C#, ASP.NET, Java, JavaScript, Android Development, SQL, XML, XML Schema, DTD, T-SQL, Wireless Networking, Windows Server, XQuery, XPath, XSLT, HTML, Visual Basic, CSS
Education
Austin Peay State University 2011 — 2015
Bachelor of Science (B.S.), Computer Science, 3.6
Aspect Software June 2015 - Present
Skills
C++, PHP, C#, ASP.NET, Java, JavaScript, Android Development, SQL, XML, XML Schema, DTD, T-SQL, Wireless Networking, Windows Server, XQuery, XPath, XSLT, HTML, Visual Basic, CSS
Education
Austin Peay State University 2011 — 2015
Bachelor of Science (B.S.), Computer Science, 3.6
Mark Coveny Mark Coveny's Aspect Software Experience May 2014 - March 2015
Job Senior Consultant at Threadfin Business Solutions
Industry Information Services
Experience
Threadfin Business Solutions March 2015 - Present
Aspect Software May 2014 - March 2015
PRIDE Enterprises July 2012 - May 2014
Stream Global Services April 2011 - July 2012
Seminole Hard Rock Hotel & Casino Hollywood January 2008 - April 2011
Skills
Windows Server..., Network Administration, VMware ESX, Customer Service, Cisco Routers, Cisco Security, Active Directory, Windows 9x/XP/7/8, Troubleshooting, Technical Support, Microsoft Exchange, Spiceworks, Security, Microsoft Key..., BMC Track it, Group Policy, VPN, Layer X, Powershell, Networking, DNS, Operating Systems, Cisco IOS, System Deployment, Linux, Compliance PCI, SSL Certificates, Windows Server
Education
Microsoft Virtual Academy
Microsoft Produces
Polk State College 2014 — 2016
Associate's degree, Network and System Administration/Administrator, A
Mississippi Gulf Coast Community College 2006 — 2007
Associate of Science (A.S.), Server Administration
Southwest Tennessee Community College 2001 — 2003
Associate of Science (AS), Computer Science
Arkansas State University 1991 — 1993
Bachelor of Business Administration (BBA), Business/Commerce, General
West Memphis High School 1986 — 1990
High School Degree, Mathematics
Threadfin Business Solutions March 2015 - Present
Aspect Software May 2014 - March 2015
PRIDE Enterprises July 2012 - May 2014
Stream Global Services April 2011 - July 2012
Seminole Hard Rock Hotel & Casino Hollywood January 2008 - April 2011
Skills
Windows Server..., Network Administration, VMware ESX, Customer Service, Cisco Routers, Cisco Security, Active Directory, Windows 9x/XP/7/8, Troubleshooting, Technical Support, Microsoft Exchange, Spiceworks, Security, Microsoft Key..., BMC Track it, Group Policy, VPN, Layer X, Powershell, Networking, DNS, Operating Systems, Cisco IOS, System Deployment, Linux, Compliance PCI, SSL Certificates, Windows Server
Education
Microsoft Virtual Academy
Microsoft Produces
Polk State College 2014 — 2016
Associate's degree, Network and System Administration/Administrator, A
Mississippi Gulf Coast Community College 2006 — 2007
Associate of Science (A.S.), Server Administration
Southwest Tennessee Community College 2001 — 2003
Associate of Science (AS), Computer Science
Arkansas State University 1991 — 1993
Bachelor of Business Administration (BBA), Business/Commerce, General
West Memphis High School 1986 — 1990
High School Degree, Mathematics
Shushi Gaur Shushi Gaur's Aspect Software Experience November 2011 - February 2013
Job Director Microsoft Account
Industry Computer Software
Experience
Aditi Technologies October 2014 - Present
Chinasoft International February 2013 - September 2014
Aspect Software November 2011 - February 2013
Artech Information Systems February 2009 - November 2009
Smartek21 April 2008 - January 2009
iBilt Technologies August 2001 - December 2004
Skills
Account Management, New Business Development, Technical Recruiting, Business Development, Product Management, Enterprise Software, Cloud Computing, Sourcing, Business Intelligence, Sales, CRM, Project Management, Sales Management, Talent Acquisition, Vendor Management, Management, Team Leadership, Direct Sales, Start-ups, Program Management, Marketing
Education
University of Washington 2011 — 2012
SW Product Management
Amity Business School 1999 — 2002
PGDBA, marketing and IT
Aditi Technologies October 2014 - Present
Chinasoft International February 2013 - September 2014
Aspect Software November 2011 - February 2013
Artech Information Systems February 2009 - November 2009
Smartek21 April 2008 - January 2009
iBilt Technologies August 2001 - December 2004
Skills
Account Management, New Business Development, Technical Recruiting, Business Development, Product Management, Enterprise Software, Cloud Computing, Sourcing, Business Intelligence, Sales, CRM, Project Management, Sales Management, Talent Acquisition, Vendor Management, Management, Team Leadership, Direct Sales, Start-ups, Program Management, Marketing
Education
University of Washington 2011 — 2012
SW Product Management
Amity Business School 1999 — 2002
PGDBA, marketing and IT
Jason Gerstorff's Aspect Software Experience August 2010 - June 2011
Job Lead .NET Bootcamp Instructor at The Learning House
Industry Information Technology and Services
Experience
The Learning House June 2015 - Present
Louisville Esthetics, LLC October 2011 - Present
PriceWeber October 2014 - June 2015
Heartland Payment Systems June 2011 - October 2014
Aspect Software August 2010 - June 2011
The Rawlings Group February 2009 - August 2010
Quilogy March 2007 - February 2009
UPS December 2003 - March 2007
Skills
ASP.NET, Microsoft SQL Server, LINQ, .NET, SharePoint, JavaScript, jQuery, C# 4.0, Entity Framework, Google Adwords, Google Analytics, HTML 5, ASP.NET MVC, AJAX, Databases, Software Development, CSS, HTML5, C#, Agile Methodologies
Education
Bellarmine University 2008 — 2011
MBA
University of Louisville 1997 — 2003
BSBA, Computer Information Systems
The Learning House June 2015 - Present
Louisville Esthetics, LLC October 2011 - Present
PriceWeber October 2014 - June 2015
Heartland Payment Systems June 2011 - October 2014
Aspect Software August 2010 - June 2011
The Rawlings Group February 2009 - August 2010
Quilogy March 2007 - February 2009
UPS December 2003 - March 2007
Skills
ASP.NET, Microsoft SQL Server, LINQ, .NET, SharePoint, JavaScript, jQuery, C# 4.0, Entity Framework, Google Adwords, Google Analytics, HTML 5, ASP.NET MVC, AJAX, Databases, Software Development, CSS, HTML5, C#, Agile Methodologies
Education
Bellarmine University 2008 — 2011
MBA
University of Louisville 1997 — 2003
BSBA, Computer Information Systems
Jaikrishnan (JK) Pandurangan Jaikrishnan (JK) Pandurangan's Aspect Software Experience September 2006 - Present
Job Enterprise class Web applications Architect
Industry Information Technology and Services
Experience
Aspect Software September 2006 - Present
Drone Communications January 2002 - September 2006
Kaon Interactive August 2001 - January 2002
Nortel Networks January 2001 - August 2001
Liberty Mutual Insurance February 2000 - December 2000
DISC August 1998 - December 1999
Skills
Web Applications, Enterprise Software, Agile Methodologies, C#, Microsoft SQL Server, ASP.NET, ASP.NET MVC, ASP.NET Web API, AngularJS, JavaScript, Visual Studio, TFS, Software Development, SDLC, SOA, Java, XML, jQuery, WCF Services, Unity, Scrum, TDD, Rhino Mocks, MSTest, Unit Testing, MSBuild, SSRS, SSIS, Oracle PL/SQL..., ALM, SaaS, HTML, ASP, VBScript, JSP, JSTL, Eclipse, Microsoft Dynamics CRM
Education
Anna University
Master of Technology (M.Tech.)
Madras University
Bachelor of Engineering (B.E.)
Aspect Software September 2006 - Present
Drone Communications January 2002 - September 2006
Kaon Interactive August 2001 - January 2002
Nortel Networks January 2001 - August 2001
Liberty Mutual Insurance February 2000 - December 2000
DISC August 1998 - December 1999
Skills
Web Applications, Enterprise Software, Agile Methodologies, C#, Microsoft SQL Server, ASP.NET, ASP.NET MVC, ASP.NET Web API, AngularJS, JavaScript, Visual Studio, TFS, Software Development, SDLC, SOA, Java, XML, jQuery, WCF Services, Unity, Scrum, TDD, Rhino Mocks, MSTest, Unit Testing, MSBuild, SSRS, SSIS, Oracle PL/SQL..., ALM, SaaS, HTML, ASP, VBScript, JSP, JSTL, Eclipse, Microsoft Dynamics CRM
Education
Anna University
Master of Technology (M.Tech.)
Madras University
Bachelor of Engineering (B.E.)
Scott McHolland Scott McHolland's Aspect Software Experience September 1996 - Present
Job Senior Support engineer at Aspect Software
Industry Computer Software
Experience
Aspect Software September 1996 - Present
Aspect Software September 1999 - June 2001
Aspect Software May 1998 - September 1999
Encore Systems July 1995 - September 1998
Aspect Software September 1996 - June 1998
Skills
Technical Support, Hardware, Troubleshooting, Software Installation, Call Center, Software Project..., Project Planning, Process Development, Team Leadership
Education
Art Institute of Atlanta 2001 — 2002
None, Graphic Design, 4.0
Villanova University 2001 — 2001
Project management essentials
Troy State University 1984 — 1986
High School or, 0
Windsor Forest High 1979 — 1982
General
Aspect Software September 1996 - Present
Aspect Software September 1999 - June 2001
Aspect Software May 1998 - September 1999
Encore Systems July 1995 - September 1998
Aspect Software September 1996 - June 1998
Skills
Technical Support, Hardware, Troubleshooting, Software Installation, Call Center, Software Project..., Project Planning, Process Development, Team Leadership
Education
Art Institute of Atlanta 2001 — 2002
None, Graphic Design, 4.0
Villanova University 2001 — 2001
Project management essentials
Troy State University 1984 — 1986
High School or, 0
Windsor Forest High 1979 — 1982
General
Rajivkumar Baviskar Rajivkumar Baviskar's Aspect Software Experience February 2012 - October 2014
Job Software Development Engineer III at GoDaddy
Industry Computer Software
Experience
GoDaddy November 2014 - Present
Aspect Software February 2012 - October 2014
Latitude Consulting Group April 2011 - February 2012
Binghamton University February 2010 - April 2011
Universal Technical Systems,Inc June 2007 - July 2009
Skills
C#, Microsoft SQL Server, Visual Studio, ASP.NET, C++, MySQL, Java, C, Unix, XML, VB.NET, WCF, Multithre, LINQ, Operating Systems, ClearCase, Hypervisor, Access, Oracle, Databases, JavaScript, Web Applications, Design Patterns, OOP, Web Development, HTML, ADO.NET, CSS, XSLT, Programming, Testing, Agile Methodologies, Software Development, SQL, Web Services, Tortoise SVN, AJAX, Object Oriented Design, Eclipse, REST, Scrum, JSP, SOAP
Education
State University of New York at Binghamton 2009 — 2011
MS, Computer Science, 3.58
University of Pune 2003 — 2007
BE, Computer Engineering, 65.83 %
GoDaddy November 2014 - Present
Aspect Software February 2012 - October 2014
Latitude Consulting Group April 2011 - February 2012
Binghamton University February 2010 - April 2011
Universal Technical Systems,Inc June 2007 - July 2009
Skills
C#, Microsoft SQL Server, Visual Studio, ASP.NET, C++, MySQL, Java, C, Unix, XML, VB.NET, WCF, Multithre, LINQ, Operating Systems, ClearCase, Hypervisor, Access, Oracle, Databases, JavaScript, Web Applications, Design Patterns, OOP, Web Development, HTML, ADO.NET, CSS, XSLT, Programming, Testing, Agile Methodologies, Software Development, SQL, Web Services, Tortoise SVN, AJAX, Object Oriented Design, Eclipse, REST, Scrum, JSP, SOAP
Education
State University of New York at Binghamton 2009 — 2011
MS, Computer Science, 3.58
University of Pune 2003 — 2007
BE, Computer Engineering, 65.83 %
Elisa Abner-Taschwer, SPHR's Aspect Software Experience October 2010 - December 2010
Job Sr Talent Acquisition Consultant at Anthem, Inc.
Industry Human Resources
Experience
Anthem, Inc. January 2012 - Present
Aegion November 2011 - January 2012
AdamsGabbert January 2011 - November 2011
Aspect Software October 2010 - December 2010
Savvis May 2010 - August 2010
PracticeMatchLT October 2009 - May 2010
Monsanto January 2008 - June 2009
fig May 2007 - November 2007
SSM Rehab June 2002 - April 2007
Principal Financial Group February 1997 - February 2002
Skills
Sourcing, Human Resources, Talent Acquisition, Applicant Tracking..., Recruiting, Employee Relations, Onboarding, Technical Recruiting, Talent Management, College Recruiting, Employee Benefits, Performance Management, HRIS, PeopleSoft, Personnel Management, Succession Planning, Training, Benefits Administration, Leadership, HR Policies, Change Management, Deferred Compensation, Employee Training, Management, Hiring, Business Development, Interviews
Education
Elwood Community High School 1970 — 2017
Ball State University 1983 — 1987
University of Evansville 1981 — 1983
Anthem, Inc. January 2012 - Present
Aegion November 2011 - January 2012
AdamsGabbert January 2011 - November 2011
Aspect Software October 2010 - December 2010
Savvis May 2010 - August 2010
PracticeMatchLT October 2009 - May 2010
Monsanto January 2008 - June 2009
fig May 2007 - November 2007
SSM Rehab June 2002 - April 2007
Principal Financial Group February 1997 - February 2002
Skills
Sourcing, Human Resources, Talent Acquisition, Applicant Tracking..., Recruiting, Employee Relations, Onboarding, Technical Recruiting, Talent Management, College Recruiting, Employee Benefits, Performance Management, HRIS, PeopleSoft, Personnel Management, Succession Planning, Training, Benefits Administration, Leadership, HR Policies, Change Management, Deferred Compensation, Employee Training, Management, Hiring, Business Development, Interviews
Education
Elwood Community High School 1970 — 2017
Ball State University 1983 — 1987
University of Evansville 1981 — 1983
Mariam Trubitsyn Mariam Trubitsyn's Aspect Software Experience March 2008 - February 2014
Job QA Engineer at Kronos
Industry Computer Software
Experience
Kronos March 2014 - Present
Aspect Software March 2008 - February 2014
Lumigent Technologies February 2005 - February 2008
Massachusetts Department of Public Health, Division of Food and Drug March 2000 - February 2005
Skills
Agile Methodologies, Quality Assurance, Software Development, Scrum, Test Automation, Software Engineering, Software Quality..., XML, SQL, Testing, Microsoft SQL Server, Software Design, ClearCase, Web Applications, Enterprise Software, Perl, Test Planning, Regression Testing, Object Oriented Design, Test Cases, Java, Quality Center, C, Databases, Requirements Analysis, Manual Testing, .NET, C#, JIRA, Unix, Agile Project Management, Web Services
Education
Tula State University 1981 — 1986
Master of Science (MSc), Applied Mathematics
Kronos March 2014 - Present
Aspect Software March 2008 - February 2014
Lumigent Technologies February 2005 - February 2008
Massachusetts Department of Public Health, Division of Food and Drug March 2000 - February 2005
Skills
Agile Methodologies, Quality Assurance, Software Development, Scrum, Test Automation, Software Engineering, Software Quality..., XML, SQL, Testing, Microsoft SQL Server, Software Design, ClearCase, Web Applications, Enterprise Software, Perl, Test Planning, Regression Testing, Object Oriented Design, Test Cases, Java, Quality Center, C, Databases, Requirements Analysis, Manual Testing, .NET, C#, JIRA, Unix, Agile Project Management, Web Services
Education
Tula State University 1981 — 1986
Master of Science (MSc), Applied Mathematics
Jenny (Junyao) Chen's Aspect Software Experience June 2013 - Present
Job Senor Principal Engineer at Aspect Software Inc
Industry Telecommunications
Experience
Aspect Software June 2013 - Present
New England Chinese Information and Networking Association March 1996 - Present
Dialogic March 2008 - March 2013
Siemens Network Converged & Enterprise Network January 2001 - March 2008
Luchent Technology July 1996 - December 2000
Skills
SIP, IP, VoIP, Telecommunications, Perl, TCP/IP, Embedded Systems, Linux, Cloud Computing, Product Management
Education
Boston University 2004 — 2006
Certification, Applied Project Management
Rivier University 1992 — 1994
MS, Compauter Science
Beijing University of Aeronautics and Astronautics 1978 — 1982
Bachelor, Computer Engineering
Aspect Software June 2013 - Present
New England Chinese Information and Networking Association March 1996 - Present
Dialogic March 2008 - March 2013
Siemens Network Converged & Enterprise Network January 2001 - March 2008
Luchent Technology July 1996 - December 2000
Skills
SIP, IP, VoIP, Telecommunications, Perl, TCP/IP, Embedded Systems, Linux, Cloud Computing, Product Management
Education
Boston University 2004 — 2006
Certification, Applied Project Management
Rivier University 1992 — 1994
MS, Compauter Science
Beijing University of Aeronautics and Astronautics 1978 — 1982
Bachelor, Computer Engineering
Marty Takessian's Aspect Software Experience March 2012 - May 2013
Job Incisive Product Manager/Owner providing decisive business & software planning | Customer Advocate |
Industry Computer Software
Experience
iRobot July 2013 - December 2014
Aspect Software March 2012 - May 2013
Kofax (acquired by Lexmark) November 2010 - February 2012
IntelliSoft Group December 2009 - November 2010
IRON MOUNTAIN Digital March 2006 - September 2009
EMC June 2004 - February 2006
EMC June 2002 - June 2004
Network Appliance (WebManage acquisition) January 2000 - March 2002
EMC November 1999 - May 2000
PictureTel March 1996 - November 1999
Skills
SaaS, Product Management, Cross-functional Team..., Agile Methodologies, Product Lifecycle..., Strategy, Competitive Analysis, Enterprise Software, Product Planning, Integration, Program Management, Software Project..., Cloud Computing, Management, Strategic Partnerships, Analytics, Leadership, Team Leadership, Go-to-market Strategy, Professional Services, Solution Selling, Software Development, Mobile Devices, Business Strategy, Mobile Applications
Education
Boston University
BSCS, Computer Science
Northern Essex Community College 1977 — 1980
ASET, Electronics
iRobot July 2013 - December 2014
Aspect Software March 2012 - May 2013
Kofax (acquired by Lexmark) November 2010 - February 2012
IntelliSoft Group December 2009 - November 2010
IRON MOUNTAIN Digital March 2006 - September 2009
EMC June 2004 - February 2006
EMC June 2002 - June 2004
Network Appliance (WebManage acquisition) January 2000 - March 2002
EMC November 1999 - May 2000
PictureTel March 1996 - November 1999
Skills
SaaS, Product Management, Cross-functional Team..., Agile Methodologies, Product Lifecycle..., Strategy, Competitive Analysis, Enterprise Software, Product Planning, Integration, Program Management, Software Project..., Cloud Computing, Management, Strategic Partnerships, Analytics, Leadership, Team Leadership, Go-to-market Strategy, Professional Services, Solution Selling, Software Development, Mobile Devices, Business Strategy, Mobile Applications
Education
Boston University
BSCS, Computer Science
Northern Essex Community College 1977 — 1980
ASET, Electronics
Taylor Smolik Taylor Smolik's Aspect Software Experience May 2011 - August 2011
Job Technical Solutions Engineer at Criteo
Industry Information Technology and Services
Experience
Criteo May 2015 - Present
SAP January 2015 - May 2015
SeeWhy (Acquired by SAP in June 2014) December 2013 - December 2014
Experian QAS US January 2013 - December 2013
Demoulas Super Markets, Inc. October 2012 - December 2012
Aspect Software May 2011 - August 2011
Moors and Cabot June 2010 - August 2010
Skills
JavaScript, Salesforce.com, Java, PHP, Customer Service, VB.NET, SQL, XML, CSS, Apex Programming, ESP, JMS, Data Analysis, MySQL, HTML, Visual C#, Visual C++, Shell Scripting, JBoss Seam
Education
Bentley University 2008 — 2012
Bachelor of Science, Computer Information Services; Economics
Copenhagen Business School 2010 — 2010
ST. JOHN'S PREPARATORY HIGH SCHOOL 2004 — 2008
Criteo May 2015 - Present
SAP January 2015 - May 2015
SeeWhy (Acquired by SAP in June 2014) December 2013 - December 2014
Experian QAS US January 2013 - December 2013
Demoulas Super Markets, Inc. October 2012 - December 2012
Aspect Software May 2011 - August 2011
Moors and Cabot June 2010 - August 2010
Skills
JavaScript, Salesforce.com, Java, PHP, Customer Service, VB.NET, SQL, XML, CSS, Apex Programming, ESP, JMS, Data Analysis, MySQL, HTML, Visual C#, Visual C++, Shell Scripting, JBoss Seam
Education
Bentley University 2008 — 2012
Bachelor of Science, Computer Information Services; Economics
Copenhagen Business School 2010 — 2010
ST. JOHN'S PREPARATORY HIGH SCHOOL 2004 — 2008
Del McCue Del McCue's Aspect Software Experience February 1995 - Present
Job Hardware engineer at Aspect Software
Industry Telecommunications
Experience
Aspect Software February 1995 - Present
Melita International 1995 - 2009
Melita International, Inc. aka eshare communications, divine, inc. 1995 - 2005
Skills
Hardware, VoIP, Telephony, Integration, Linux, Project Management, VMware, Pre-sales, TCP/IP, Cloud Computing, Contact Centers, IVR, Telecommunications, XML, Call Centers, Enterprise Software, CTI, SIP, Testing, Solution Selling, Unified Communications, Business Intelligence, Unix, Windows Server, SaaS, Servers, Product Management
Education
American InterContinental University
Bachelors, Information Technology
Aspect Software February 1995 - Present
Melita International 1995 - 2009
Melita International, Inc. aka eshare communications, divine, inc. 1995 - 2005
Skills
Hardware, VoIP, Telephony, Integration, Linux, Project Management, VMware, Pre-sales, TCP/IP, Cloud Computing, Contact Centers, IVR, Telecommunications, XML, Call Centers, Enterprise Software, CTI, SIP, Testing, Solution Selling, Unified Communications, Business Intelligence, Unix, Windows Server, SaaS, Servers, Product Management
Education
American InterContinental University
Bachelors, Information Technology
John Villeneuve's Aspect Software Experience September 2006 - September 2010
Job Senior Level II Technician at HD Supply
Industry Computer Hardware
Experience
HD Supply April 2015 - Present
Provide Commerce December 2014 - April 2015
Isis Pharmaceuticals September 2014 - November 2014
PCF CORP October 2013 - July 2014
Data Evolution June 2013 - October 2013
Nashoba Valley Technical High School February 2012 - February 2013
Mercury Computer Systems September 2010 - February 2012
Aspect Software September 2006 - September 2010
New Village Computer May 2001 - September 2006
Chelmsford Public Schools December 1999 - September 2006
Skills
Windows 7, Blackberry, XP, VPN, Norton Ghost, Hardware, Blackberry Enterprise..., Ubuntu, Visio, iOS, MS Project, Outlook, Active Directory, Troubleshooting, Windows Server, Computer Hardware, Servers, Laptops, Network Administration, System Administration, Windows, TCP/IP, DHCP, DNS, Operating Systems, Help Desk Support, Software Installation, Microsoft Exchange, Virtualization, Technical Support, Mac OS X, System Deployment, Group Policy, Antivirus, Linksys, Dell Computers, Remote Desktop, Printers, Wireless Networking, Backup Exec, HP, Dell PowerEdge Servers, Networking, PC, Disk Imaging
Education
Boston University 2000 — 2002
New Hampshire Technical School 1998 — 1999
New Hampshire Technical School
HD Supply April 2015 - Present
Provide Commerce December 2014 - April 2015
Isis Pharmaceuticals September 2014 - November 2014
PCF CORP October 2013 - July 2014
Data Evolution June 2013 - October 2013
Nashoba Valley Technical High School February 2012 - February 2013
Mercury Computer Systems September 2010 - February 2012
Aspect Software September 2006 - September 2010
New Village Computer May 2001 - September 2006
Chelmsford Public Schools December 1999 - September 2006
Skills
Windows 7, Blackberry, XP, VPN, Norton Ghost, Hardware, Blackberry Enterprise..., Ubuntu, Visio, iOS, MS Project, Outlook, Active Directory, Troubleshooting, Windows Server, Computer Hardware, Servers, Laptops, Network Administration, System Administration, Windows, TCP/IP, DHCP, DNS, Operating Systems, Help Desk Support, Software Installation, Microsoft Exchange, Virtualization, Technical Support, Mac OS X, System Deployment, Group Policy, Antivirus, Linksys, Dell Computers, Remote Desktop, Printers, Wireless Networking, Backup Exec, HP, Dell PowerEdge Servers, Networking, PC, Disk Imaging
Education
Boston University 2000 — 2002
New Hampshire Technical School 1998 — 1999
New Hampshire Technical School
Ajith Gopalakrishnan's Aspect Software Experience November 2007 - February 2013
Job Senior Director Corporate Engineering at MetricStream
Industry Computer Software
Experience
MetricStream August 2015 - Present
MicroDental Laboratories February 2013 - May 2015
Aspect Software November 2007 - February 2013
Aspect Software January 2007 - November 2007
Aspect Software March 2004 - January 2007
Aspect Communications June 1998 - March 2004
Skills
Solaris, ASP, Oracle, PL/SQL, Java, JavaScript, Visual Basic, Sybase, ColdFusion, VBScript, Operating Systems, Data Warehousing, Integration, Oracle E-Business Suite, Business Intelligence, SharePoint, Oracle Applications, Requirements Analysis, Project Management, CRM, SOA, Enterprise Software, Microsoft SQL Server, Linux, SDLC, ERP, Architecture, Outsourcing, SaaS, Enterprise Architecture, Agile Methodologies, Architectures, Cloud Computing, Software Project..., IT Strategy, Software Development, Solution Architecture
Education
San Jose State University 2002 — 2005
MS
Bangalore University 1991 — 1994
BS
Labasa College
Labasa College
Labasa College
MetricStream August 2015 - Present
MicroDental Laboratories February 2013 - May 2015
Aspect Software November 2007 - February 2013
Aspect Software January 2007 - November 2007
Aspect Software March 2004 - January 2007
Aspect Communications June 1998 - March 2004
Skills
Solaris, ASP, Oracle, PL/SQL, Java, JavaScript, Visual Basic, Sybase, ColdFusion, VBScript, Operating Systems, Data Warehousing, Integration, Oracle E-Business Suite, Business Intelligence, SharePoint, Oracle Applications, Requirements Analysis, Project Management, CRM, SOA, Enterprise Software, Microsoft SQL Server, Linux, SDLC, ERP, Architecture, Outsourcing, SaaS, Enterprise Architecture, Agile Methodologies, Architectures, Cloud Computing, Software Project..., IT Strategy, Software Development, Solution Architecture
Education
San Jose State University 2002 — 2005
MS
Bangalore University 1991 — 1994
BS
Labasa College
Labasa College
Labasa College
Holly Owens Howell's Aspect Software Experience February 2005 - February 2012
Job Vice President, Marketing and Business Development at LogicSource, Inc.
Industry Outsourcing/Offshoring
Experience
LogicSource, Inc. September 2014 - Present
UL Workplace Health and Safety February 2012 - September 2014
Aspect Software February 2005 - February 2012
Aspect Software 2003 - 2005
Aspect Software 1999 - 2003
Healthstream 1999 - 2000
Gordian Health Solutions 1997 - 1999
Education
Sewanee-The University of the South 1987 — 1991
B.A.
Belmont University
M.A.
The Masters School
High School
LogicSource, Inc. September 2014 - Present
UL Workplace Health and Safety February 2012 - September 2014
Aspect Software February 2005 - February 2012
Aspect Software 2003 - 2005
Aspect Software 1999 - 2003
Healthstream 1999 - 2000
Gordian Health Solutions 1997 - 1999
Education
Sewanee-The University of the South 1987 — 1991
B.A.
Belmont University
M.A.
The Masters School
High School
Kristi Grassley's Aspect Software Experience January 2014 - Present
Job Senior Talent Acquisition Partner at Aspect Software
Industry Staffing and Recruiting
Experience
Aspect Software January 2014 - Present
Abrazo Health Care May 2011 - December 2013
John C. Lincoln Health Network January 2010 - May 2011
Partners in Practice @ John C. Lincoln Health Network January 2009 - December 2009
McKesson Health Solutions July 2008 - November 2008
Volt WorkForce Design August 2006 - June 2008
Professional Employment Solutions May 2005 - May 2006
Robert Half International December 1999 - May 2005
St. Joseph's Hospital and Medical Center November 1987 - December 1999
Skills
Healthcare, Administration, Accounting, Employee Relations, Hiring, Applicant Tracking..., Administrative Work, Recruiting, Human Resources, System Administration, Finance, Temporary Placement, Talent Acquisition, Program Management, Training, Internet Recruiting, Personnel Management, Customer Service, Marketing, Staff Development, Deferred Compensation, Policy, Sales Operations, Time Management, Talent Management, Analysis, Public Speaking, Interviews, Management, Executive Search, Leadership, Hospitals, Onboarding, Cold Calling, Strategy, Networking, Business Development, New Hire Orientations, Resume Writing, Employee Benefits, Technical Recruiting, Coaching, PeopleSoft, Staffing Services, Sales, Benefits Administration, Performance Management, Temporary Staffing, Payroll, Benefits Negotiation
Education
Arizona State University 1987 — 1988
Aspect Software January 2014 - Present
Abrazo Health Care May 2011 - December 2013
John C. Lincoln Health Network January 2010 - May 2011
Partners in Practice @ John C. Lincoln Health Network January 2009 - December 2009
McKesson Health Solutions July 2008 - November 2008
Volt WorkForce Design August 2006 - June 2008
Professional Employment Solutions May 2005 - May 2006
Robert Half International December 1999 - May 2005
St. Joseph's Hospital and Medical Center November 1987 - December 1999
Skills
Healthcare, Administration, Accounting, Employee Relations, Hiring, Applicant Tracking..., Administrative Work, Recruiting, Human Resources, System Administration, Finance, Temporary Placement, Talent Acquisition, Program Management, Training, Internet Recruiting, Personnel Management, Customer Service, Marketing, Staff Development, Deferred Compensation, Policy, Sales Operations, Time Management, Talent Management, Analysis, Public Speaking, Interviews, Management, Executive Search, Leadership, Hospitals, Onboarding, Cold Calling, Strategy, Networking, Business Development, New Hire Orientations, Resume Writing, Employee Benefits, Technical Recruiting, Coaching, PeopleSoft, Staffing Services, Sales, Benefits Administration, Performance Management, Temporary Staffing, Payroll, Benefits Negotiation
Education
Arizona State University 1987 — 1988
Thomas J Burris's Aspect Software Experience July 2015 - Present
Job Director, Americas, Subscription Sales, Aspect Software
Industry Information Technology and Services
Experience
Aspect Software July 2015 - Present
Extreme Networks May 2012 - June 2015
TNS North America July 2011 - April 2012
Hewlett Packard February 2006 - July 2011
Hewlett-Packard August 1999 - January 2006
Hewlett-Packard June 1998 - July 1999
Hewlett-Packard 1997 - 1998
Hewlett-Packard 1996 - 1997
MicroAge, Inc 1992 - 1996
Pinacor 1992 - 1996
Skills
Integrated Marketing, SMB, Partner Management, Strategic Leadership, Strategic Consulting, Positioning, Global Alliances, Digital Marketing, Digital Media Services, Global Business..., Finance, Outsourcing, Channel Sales, Channel Strategy, Sales Management, Management, P&L Management, Sales, Channel, Leadership, Go-to-market Strategy, Product Marketing, Marketing, Cross-functional Team..., Business Development, Competitive Analysis, Advertising, Strategic Partnerships, Demand Generation, Channel Partners, Strategic Alliances, Contract Negotiation, Multi-channel Marketing, CRM, SaaS, Sales Enablement, Marketing Communications, Sales Process, Solution Selling, Unified Communications, Strategy, Enterprise Software, Professional Services, Business Alliances, Peer Mentoring, Team Building, HP, Strategic Thinking, New Business Development, Data Center
Education
Thunderbird School of Global Management 2004 — 2006
MBA International Business, International Business
Boston College 1985 — 1989
BS, Double Major: Finance and Marketing
Aspect Software July 2015 - Present
Extreme Networks May 2012 - June 2015
TNS North America July 2011 - April 2012
Hewlett Packard February 2006 - July 2011
Hewlett-Packard August 1999 - January 2006
Hewlett-Packard June 1998 - July 1999
Hewlett-Packard 1997 - 1998
Hewlett-Packard 1996 - 1997
MicroAge, Inc 1992 - 1996
Pinacor 1992 - 1996
Skills
Integrated Marketing, SMB, Partner Management, Strategic Leadership, Strategic Consulting, Positioning, Global Alliances, Digital Marketing, Digital Media Services, Global Business..., Finance, Outsourcing, Channel Sales, Channel Strategy, Sales Management, Management, P&L Management, Sales, Channel, Leadership, Go-to-market Strategy, Product Marketing, Marketing, Cross-functional Team..., Business Development, Competitive Analysis, Advertising, Strategic Partnerships, Demand Generation, Channel Partners, Strategic Alliances, Contract Negotiation, Multi-channel Marketing, CRM, SaaS, Sales Enablement, Marketing Communications, Sales Process, Solution Selling, Unified Communications, Strategy, Enterprise Software, Professional Services, Business Alliances, Peer Mentoring, Team Building, HP, Strategic Thinking, New Business Development, Data Center
Education
Thunderbird School of Global Management 2004 — 2006
MBA International Business, International Business
Boston College 1985 — 1989
BS, Double Major: Finance and Marketing
Ravi Murugan's Aspect Software Experience June 1998 - August 2006
Job Cisco Systems
Industry Computer Software
Experience
Aspect Software June 1998 - August 2006
SRA Systems Limited May 1996 - February 1998
Omron Corporation September 1996 - June 1997
Skills
Cloud Computing, Software Development, Agile Methodologies, SaaS, Enterprise Software, Cisco Technologies, SOA, PMP, SDLC, Scrum
Education
Bharathiar University
B.Sc, Computer Science
DeVry - Keller Graduate School of Management
MBA, Marketing
PSG College of Technology
MCA, Computer Applications
Aspect Software June 1998 - August 2006
SRA Systems Limited May 1996 - February 1998
Omron Corporation September 1996 - June 1997
Skills
Cloud Computing, Software Development, Agile Methodologies, SaaS, Enterprise Software, Cisco Technologies, SOA, PMP, SDLC, Scrum
Education
Bharathiar University
B.Sc, Computer Science
DeVry - Keller Graduate School of Management
MBA, Marketing
PSG College of Technology
MCA, Computer Applications
Ruth Cook, PMP's Aspect Software Experience May 2007 - June 2010
Job Director, Group Protection PMO at Lincoln Financial Group
Industry Information Technology and Services
Experience
Lincoln Financial Group June 2014 - Present
Bellevue University April 2014 - Present
Lincoln Financial Group June 2010 - May 2014
Aspect Software May 2007 - June 2010
CSG Systems, Inc. June 2003 - May 2007
CSG Systems, Inc. January 2000 - June 2003
CSG Systems, Inc. January 1998 - January 2000
World Com July 1997 - January 1998
Skills
PMO, PMP, Visio, Project Management, Change Management, Software Project..., Program Management, MS Project, Project Portfolio..., Business Analysis, Risk Management, Quality Assurance, Management, Integration, SDLC, Software Documentation, Leadership, Requirements Analysis, Requirements Gathering
Education
Aspen University 2007 — 2012
MBA, Project Management, 4.0
High Point University 1990 — 1994
BS, Sports Medicine, 3.98
Denbigh High School
Lincoln Financial Group June 2014 - Present
Bellevue University April 2014 - Present
Lincoln Financial Group June 2010 - May 2014
Aspect Software May 2007 - June 2010
CSG Systems, Inc. June 2003 - May 2007
CSG Systems, Inc. January 2000 - June 2003
CSG Systems, Inc. January 1998 - January 2000
World Com July 1997 - January 1998
Skills
PMO, PMP, Visio, Project Management, Change Management, Software Project..., Program Management, MS Project, Project Portfolio..., Business Analysis, Risk Management, Quality Assurance, Management, Integration, SDLC, Software Documentation, Leadership, Requirements Analysis, Requirements Gathering
Education
Aspen University 2007 — 2012
MBA, Project Management, 4.0
High Point University 1990 — 1994
BS, Sports Medicine, 3.98
Denbigh High School
Anna Klein's Aspect Software Experience July 2008 - January 2011
Job Contract Software Engineer
Industry Computer Software
Experience
MIT Lincoln Laboratory March 2011 - Present
Aspect Software July 2008 - January 2011
BlueNote Networks July 2005 - April 2008
Siemens July 2002 - July 2005
Unisphere Networks April 1999 - July 2002
Castle Networks November 1998 - April 1999
Cabletron Systems February 1998 - November 1998
Digital Equipment Corp November 1996 - February 1998
Proteon, Inc November 1993 - May 1996
Lockheed Sanders November 1992 - August 1993
Skills
ClearCase, Embedded Systems, VxWorks, Distributed Systems, RTOS, Software Engineering, Device Drivers, Debugging, System Architecture, Embedded Software, Unix, TCP/IP
Education
Boston University 1986 — 1991
MS, Computer Science
Rensselaer Polytechnic Institute 1981 — 1985
BS, Computer Science
MIT Lincoln Laboratory March 2011 - Present
Aspect Software July 2008 - January 2011
BlueNote Networks July 2005 - April 2008
Siemens July 2002 - July 2005
Unisphere Networks April 1999 - July 2002
Castle Networks November 1998 - April 1999
Cabletron Systems February 1998 - November 1998
Digital Equipment Corp November 1996 - February 1998
Proteon, Inc November 1993 - May 1996
Lockheed Sanders November 1992 - August 1993
Skills
ClearCase, Embedded Systems, VxWorks, Distributed Systems, RTOS, Software Engineering, Device Drivers, Debugging, System Architecture, Embedded Software, Unix, TCP/IP
Education
Boston University 1986 — 1991
MS, Computer Science
Rensselaer Polytechnic Institute 1981 — 1985
BS, Computer Science
Michaela Duhamel's Aspect Software Experience September 2013 - September 2014
Job Internal Communications Specialist at Aspect Software
Industry Telecommunications
Experience
Aspect Software September 2013 - September 2014
Aspect Software December 2012 - September 2013
Aspect Software January 2012 - December 2012
Aspect Software February 2009 - January 2012
Davox/Concerto/Aspect Communications February 2000 - February 2009
Aspect Software February 2000 - February 2009
Aspect 1999 - January 2009
New Horizons Computer Learning Center 1997 - 1999
Skills
CTI, IVR, ACD, Telephony, Contact Centers, Unified Communications, Telecommunications, VoIP, Avaya, Call Center, Call Logging, Switches, Troubleshooting, System Deployment, Call Centers, Cloud Computing, Enterprise Software, Integration, Data Center, IIS, Servers, VMware ESX, VMware, SharePoint, Networking, Hardware, Linux, Video Conferencing, Firewalls, Technical Support, Professional Services, Solution Selling, Virtualization, Cisco Call Manager, Vendor Management, Operating Systems, Software Documentation, System Administration, Testing, Management
Education
Boston University
Bachelor of Science (B.S.), Education
Aspect Software September 2013 - September 2014
Aspect Software December 2012 - September 2013
Aspect Software January 2012 - December 2012
Aspect Software February 2009 - January 2012
Davox/Concerto/Aspect Communications February 2000 - February 2009
Aspect Software February 2000 - February 2009
Aspect 1999 - January 2009
New Horizons Computer Learning Center 1997 - 1999
Skills
CTI, IVR, ACD, Telephony, Contact Centers, Unified Communications, Telecommunications, VoIP, Avaya, Call Center, Call Logging, Switches, Troubleshooting, System Deployment, Call Centers, Cloud Computing, Enterprise Software, Integration, Data Center, IIS, Servers, VMware ESX, VMware, SharePoint, Networking, Hardware, Linux, Video Conferencing, Firewalls, Technical Support, Professional Services, Solution Selling, Virtualization, Cisco Call Manager, Vendor Management, Operating Systems, Software Documentation, System Administration, Testing, Management
Education
Boston University
Bachelor of Science (B.S.), Education
Lisa Boughner's Aspect Software Experience 2002 - 2005
Job Senior Director, Corporate Communications
Industry Information Technology and Services
Experience
RMS October 2014 - Present
RMS May 2013 - October 2014
Edelman September 2011 - May 2013
Taleo (acquired by Oracle) April 2011 - August 2011
Capgemini September 2009 - April 2011
Capgemini January 2007 - August 2009
Capgemini December 2005 - January 2007
Aspect Software 2002 - 2005
PR Project Management, Inc. 1994 - 2002
Previous Experience 1986 - 1994
Skills
Corporate Communications, Strategy, Financial Services, Social Media, Internal Communications, Thought Leadership, Marketing Communications, Management, Media Relations, Crisis Communications, Public Relations, Leadership, Messaging, Strategic Communications, Outsourcing, Integrated Marketing, Program Management, Press Releases, Professional Services, Reputation Management, Strategic Partnerships, Digital Marketing, Process Improvement, Communications Planning, Message Development, Analyst Relations, Communication Training, Content Development, Strategic Planning, Content Management, B2B Marketing, Speech Writing, Digital Strategy, Copywriting, Corporate Branding, Spokesperson, Industry Analyst..., Social Media Marketing, Social Media Measurement, Lead Generation, Content Strategy, Brand Development, Marketing Strategy, CRM, Marketing, Event Management, SaaS, Advertising, Analytics, Enterprise Software
Education
Arizona State University
BA, Journalism
INSEAD
Advanced Marketing Strategy Program
RMS October 2014 - Present
RMS May 2013 - October 2014
Edelman September 2011 - May 2013
Taleo (acquired by Oracle) April 2011 - August 2011
Capgemini September 2009 - April 2011
Capgemini January 2007 - August 2009
Capgemini December 2005 - January 2007
Aspect Software 2002 - 2005
PR Project Management, Inc. 1994 - 2002
Previous Experience 1986 - 1994
Skills
Corporate Communications, Strategy, Financial Services, Social Media, Internal Communications, Thought Leadership, Marketing Communications, Management, Media Relations, Crisis Communications, Public Relations, Leadership, Messaging, Strategic Communications, Outsourcing, Integrated Marketing, Program Management, Press Releases, Professional Services, Reputation Management, Strategic Partnerships, Digital Marketing, Process Improvement, Communications Planning, Message Development, Analyst Relations, Communication Training, Content Development, Strategic Planning, Content Management, B2B Marketing, Speech Writing, Digital Strategy, Copywriting, Corporate Branding, Spokesperson, Industry Analyst..., Social Media Marketing, Social Media Measurement, Lead Generation, Content Strategy, Brand Development, Marketing Strategy, CRM, Marketing, Event Management, SaaS, Advertising, Analytics, Enterprise Software
Education
Arizona State University
BA, Journalism
INSEAD
Advanced Marketing Strategy Program
Carrie Carlson's Aspect Software Experience May 2010 - October 2010
Job Senior Corporate Counsel at Charles River Development
Industry Legal Services
Experience
Charles River Development January 2014 - Present
Nuance Communications November 2010 - January 2014
Aspect Software May 2010 - October 2010
Patni Americas, Inc January 2010 - May 2010
HealthPort Technologies, LLC (ChartOne Inc.) August 2006 - February 2010
HealthPort Technologies, LLC ( ChartOne, Inc.) December 2004 - August 2006
Analog Devices December 2003 - December 2004
Analog Devices January 2001 - December 2004
Analog Devices August 1996 - January 2001
Skills
Contract Negotiation, Salesforce.com, Management, Negotiation, Licensing, Corporate Law, CRM, Enterprise Software, Analysis, Software Licensing, SaaS, Professional Services, Mergers & Acquisitions, Employment Law
Education
University of Massachusetts Dartmouth 2001 — 2003
MBA
Southern New England School of Law 1997 — 2003
JD, Law
Bentley University 1990 — 1994
BS, Management
Our Lady of Nazareth 1986 — 1990
Charles River Development January 2014 - Present
Nuance Communications November 2010 - January 2014
Aspect Software May 2010 - October 2010
Patni Americas, Inc January 2010 - May 2010
HealthPort Technologies, LLC (ChartOne Inc.) August 2006 - February 2010
HealthPort Technologies, LLC ( ChartOne, Inc.) December 2004 - August 2006
Analog Devices December 2003 - December 2004
Analog Devices January 2001 - December 2004
Analog Devices August 1996 - January 2001
Skills
Contract Negotiation, Salesforce.com, Management, Negotiation, Licensing, Corporate Law, CRM, Enterprise Software, Analysis, Software Licensing, SaaS, Professional Services, Mergers & Acquisitions, Employment Law
Education
University of Massachusetts Dartmouth 2001 — 2003
MBA
Southern New England School of Law 1997 — 2003
JD, Law
Bentley University 1990 — 1994
BS, Management
Our Lady of Nazareth 1986 — 1990
Daryl Stevens's Aspect Software Experience December 2013 - Present
Job Customer Support Engineer at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software December 2013 - Present
DELL October 2007 - March 2012
DELL July 2006 - October 2007
Skills
Hardware, Laptops, XP, Windows 7, Active Directory, Printers, Computer Hardware, Dell Computers, Customer Satisfaction, Service Delivery, Servers, Incident Management, Microsoft Certified..., CompTIA, Microsoft Certified..., Cisco Technologies, Cisco Certified, Windows Server, Customer Experience, Linux Server, Troubleshooting, Technical Support, Communication Skills, A+ Certified, Help Desk Support, Networking, CCNA, Microsoft Exchange, VMware, Software Installation, Network Administration, TCP/IP, Virtualization, Disaster Recovery, MCITP, MCSA, Storage, Data Center, Computer Repair, Databases, Information Technology, Antivirus, DHCP, VPN, Windows XP
Education
WGU Tennessee 2010 — 2014
Bachelor of Science, IT - Security Emphasis
Aspect Software December 2013 - Present
DELL October 2007 - March 2012
DELL July 2006 - October 2007
Skills
Hardware, Laptops, XP, Windows 7, Active Directory, Printers, Computer Hardware, Dell Computers, Customer Satisfaction, Service Delivery, Servers, Incident Management, Microsoft Certified..., CompTIA, Microsoft Certified..., Cisco Technologies, Cisco Certified, Windows Server, Customer Experience, Linux Server, Troubleshooting, Technical Support, Communication Skills, A+ Certified, Help Desk Support, Networking, CCNA, Microsoft Exchange, VMware, Software Installation, Network Administration, TCP/IP, Virtualization, Disaster Recovery, MCITP, MCSA, Storage, Data Center, Computer Repair, Databases, Information Technology, Antivirus, DHCP, VPN, Windows XP
Education
WGU Tennessee 2010 — 2014
Bachelor of Science, IT - Security Emphasis
Imelda Santos's Aspect Software Experience April 2015 - Present
Job Consultant at Aspect Software, Web Developer at xmoppet.org
Industry Information Technology and Services
Experience
Aspect Software April 2015 - Present
www.xmoppet.org July 1998 - Present
Aspect Software January 2010 - January 2015
Quilogy April 2008 - January 2015
RelayHealth February 1998 - December 2007
Per-Se Technologies February 1998 - December 2007
Object Forum, Inc. May 1995 - October 1997
Self-employed November 1986 - October 1997
Zenshin Systems Corporation September 1993 - August 1994
Saztec Technology Corporation January 1993 - September 1993
Skills
XML, Databases, PL/SQL, Microsoft SQL Server, Software Development, HTML, C#, Agile Methodologies, SQL, Visual C#, Python, T-SQL, OOP, SDLC, HTML + CSS, SSRS, SQL Server Management..., Microsoft Dynamics CRM, JavaScript, jQuery, JSON
Education
Udacity 2015 — 2015
Nanodegree
Quilogy Learning Center 2008 — 2008
St. Charles Community College 2008 — 2008
Ateneo de Manila University 1996 — 1996
University of the Philippines 1978 — 1982
BS
La Consolacion School 1974 — 1978
Aspect Software April 2015 - Present
www.xmoppet.org July 1998 - Present
Aspect Software January 2010 - January 2015
Quilogy April 2008 - January 2015
RelayHealth February 1998 - December 2007
Per-Se Technologies February 1998 - December 2007
Object Forum, Inc. May 1995 - October 1997
Self-employed November 1986 - October 1997
Zenshin Systems Corporation September 1993 - August 1994
Saztec Technology Corporation January 1993 - September 1993
Skills
XML, Databases, PL/SQL, Microsoft SQL Server, Software Development, HTML, C#, Agile Methodologies, SQL, Visual C#, Python, T-SQL, OOP, SDLC, HTML + CSS, SSRS, SQL Server Management..., Microsoft Dynamics CRM, JavaScript, jQuery, JSON
Education
Udacity 2015 — 2015
Nanodegree
Quilogy Learning Center 2008 — 2008
St. Charles Community College 2008 — 2008
Ateneo de Manila University 1996 — 1996
University of the Philippines 1978 — 1982
BS
La Consolacion School 1974 — 1978
Mythri Nagaraja's Aspect Software Experience August 2010 - October 2012
Job Senior Engineer, SQA
Industry Computer Software
Experience
Amazon Robotics November 2012 - Present
Aspect Software August 2010 - October 2012
Symantec June 2008 - August 2010
ThinkEngine Networks November 2004 - April 2008
Skills
ClearQuest, Embedded Systems, System Architecture, SIP, CVS, SNMP, Linux, Unix, Device Drivers, Quality Assurance
Education
Bangalore University
Carmel Convent Bangalore
Visvesvaraya Technological University
BE, Telecommunications
Amazon Robotics November 2012 - Present
Aspect Software August 2010 - October 2012
Symantec June 2008 - August 2010
ThinkEngine Networks November 2004 - April 2008
Skills
ClearQuest, Embedded Systems, System Architecture, SIP, CVS, SNMP, Linux, Unix, Device Drivers, Quality Assurance
Education
Bangalore University
Carmel Convent Bangalore
Visvesvaraya Technological University
BE, Telecommunications
Nick Dagiantis's Aspect Software Experience February 2005 - April 2012
Job Global Channel Programs at Tellabs
Industry Telecommunications
Experience
Coriant, Inc. September 2012 - Present
Aspect Software February 2005 - April 2012
Contractor 2003 - 2005
National Hellenic Museum 2001 - 2003
Aspect Communications 2000 - 2001
Arthur Andersen 1994 - 1999
Skills
Birst Business..., Salesforce.com, Channeltivity..., Microsoft Office, Business Intelligence, SharePoint, Analysis, Budgets, Marketing Strategy, Competitive Analysis, Sales, Channel Partners, Sales Operations, Product Development, Telecommunications, SaaS, Managed Services, CRM
Education
Benedictine University 1993 — 1994
Bachelor's degree, Accounting
Coriant, Inc. September 2012 - Present
Aspect Software February 2005 - April 2012
Contractor 2003 - 2005
National Hellenic Museum 2001 - 2003
Aspect Communications 2000 - 2001
Arthur Andersen 1994 - 1999
Skills
Birst Business..., Salesforce.com, Channeltivity..., Microsoft Office, Business Intelligence, SharePoint, Analysis, Budgets, Marketing Strategy, Competitive Analysis, Sales, Channel Partners, Sales Operations, Product Development, Telecommunications, SaaS, Managed Services, CRM
Education
Benedictine University 1993 — 1994
Bachelor's degree, Accounting
Kristin Condon's Aspect Software Experience 2001 - 2006
Job Senior Manager, Global Marketing Programs Pegasystems
Industry Computer Software
Experience
Pegasystems June 2008 - Present
Firepond, Inc. April 2006 - May 2008
Aspect Software 2001 - 2006
Boris FX / Artel Software 1998 - 2000
Skills
Marketing Automation, Demand Generation, SaaS, Lead Generation, Enterprise Software, Event Planning, Event Management, Marketing, Marketing Strategy, Sales Enablement, CRM, Multi-channel Marketing, Salesforce.com, Campaign Strategies, Campaign Management, Email Marketing, Solution Selling, Relationship Management, Digital Marketing, Direct Marketing, Business Alliances, Online Advertising, Business-to-Business..., Analytics, Social Media Marketing, Customer Relations, Relationship Building, Relationship Marketing, Vendor Relationship...
Education
Bentley University 1994 — 1998
Bachelor of Science (B.S.), Major in Marketing, Minor in Communications
Pembroke Academy
Pegasystems June 2008 - Present
Firepond, Inc. April 2006 - May 2008
Aspect Software 2001 - 2006
Boris FX / Artel Software 1998 - 2000
Skills
Marketing Automation, Demand Generation, SaaS, Lead Generation, Enterprise Software, Event Planning, Event Management, Marketing, Marketing Strategy, Sales Enablement, CRM, Multi-channel Marketing, Salesforce.com, Campaign Strategies, Campaign Management, Email Marketing, Solution Selling, Relationship Management, Digital Marketing, Direct Marketing, Business Alliances, Online Advertising, Business-to-Business..., Analytics, Social Media Marketing, Customer Relations, Relationship Building, Relationship Marketing, Vendor Relationship...
Education
Bentley University 1994 — 1998
Bachelor of Science (B.S.), Major in Marketing, Minor in Communications
Pembroke Academy
Lori Nickerson's Aspect Software Experience October 2009 - February 2010
Job Senior Corporate Counsel at Hologic
Industry Law Practice
Experience
Hologic October 2012 - Present
Hologic September 2011 - September 2012
Hologic, Inc. February 2010 - September 2011
Aspect Software October 2009 - February 2010
NetCracker Technology Corporation August 2008 - April 2009
NMS Communications Corporation July 2005 - August 2008
The Rogers Law Firm November 2002 - July 2005
Fish & Richardson P.C. December 2001 - October 2002
Liberty Mutual Insurance May 2001 - August 2001
Skills
Contract Negotiation, Legal Compliance, Medical Devices, Intellectual Property, Licensing, Corporate Law, Mergers, Employment Law, Patents, Trademarks, Litigation, Business Strategy, Negotiation, Privacy Law, Legal Research, Commercial Litigation, Management, Start-ups, Corporate Governance, Software Licensing, Due Diligence, Data Privacy, Legal Writing, Mergers & Acquisitions, Legal Advice
Education
Suffolk University Law School 1999 — 2002
JD, Law
Boston College 1995 — 1999
BA, English & Psychology
Hologic October 2012 - Present
Hologic September 2011 - September 2012
Hologic, Inc. February 2010 - September 2011
Aspect Software October 2009 - February 2010
NetCracker Technology Corporation August 2008 - April 2009
NMS Communications Corporation July 2005 - August 2008
The Rogers Law Firm November 2002 - July 2005
Fish & Richardson P.C. December 2001 - October 2002
Liberty Mutual Insurance May 2001 - August 2001
Skills
Contract Negotiation, Legal Compliance, Medical Devices, Intellectual Property, Licensing, Corporate Law, Mergers, Employment Law, Patents, Trademarks, Litigation, Business Strategy, Negotiation, Privacy Law, Legal Research, Commercial Litigation, Management, Start-ups, Corporate Governance, Software Licensing, Due Diligence, Data Privacy, Legal Writing, Mergers & Acquisitions, Legal Advice
Education
Suffolk University Law School 1999 — 2002
JD, Law
Boston College 1995 — 1999
BA, English & Psychology
Andrea Myer, MBA's Aspect Software Experience September 2002 - Present
Job Principal Business Intelligence Developer
Industry Computer Software
Experience
Aspect Software September 2002 - Present
Oracle January 2001 - July 2002
iXL 2000 - 2001
Keane Consulting 1998 - 2001
Groupcomm Systems 1997 - 1998
Eastern Casualty Insurance Company 1994 - 1995
ManagedComp 1992 - 1994
Skills
Business Intelligence, Requirements Analysis, Business Analysis, SQL, PL/SQL, Data Warehousing, Data Modeling, OBIEE, Oracle Discoverer
Education
Bentley University 1994 — 1997
MBA, Statistics
Bentley University 1988 — 1991
BS, Marketing
Lexington High School 1984 — 1987
Aspect Software September 2002 - Present
Oracle January 2001 - July 2002
iXL 2000 - 2001
Keane Consulting 1998 - 2001
Groupcomm Systems 1997 - 1998
Eastern Casualty Insurance Company 1994 - 1995
ManagedComp 1992 - 1994
Skills
Business Intelligence, Requirements Analysis, Business Analysis, SQL, PL/SQL, Data Warehousing, Data Modeling, OBIEE, Oracle Discoverer
Education
Bentley University 1994 — 1997
MBA, Statistics
Bentley University 1988 — 1991
BS, Marketing
Lexington High School 1984 — 1987
Omer Bilal's Aspect Software Experience 1995 - 2000
Job Manager Speech Application Services at Verizon Business
Industry Telecommunications
Experience
Verizon Business April 2000 - Present
Verizon Business April 2000 - Present
Aspect Software 1995 - 2000
Voicetek/Aspect Communications 1995 - 2000
Voicetek 1994 - 1998
Skills
VoIP, IVR
Education
Boston University 1991 — 1995
Sir Syed College Wah
Verizon Business April 2000 - Present
Verizon Business April 2000 - Present
Aspect Software 1995 - 2000
Voicetek/Aspect Communications 1995 - 2000
Voicetek 1994 - 1998
Skills
VoIP, IVR
Education
Boston University 1991 — 1995
Sir Syed College Wah
Yanqing Guan's Aspect Software Experience February 2008 - September 2013
Job Engineer at Aspect Software
Industry Telecommunications
Experience
Aspect Software February 2008 - September 2013
Aspect Communications December 1998 - January 2008
Nortel Networks April 1995 - March 1998
Skills
TCP/IP, Embedded Systems, Linux, Cloud Computing, Telecommunications, CTI, Multithreading, Software Engineering, Distributed Systems, C/C++, Java, ClearCase, ClearQuest, Agile Methodologies, IVR, Perl, .NET, VoIP, SIP, TDD, FDD
Education
Beijing University of Post and Telecommunications
Master's Degree, Computer Science
Beijing University of Posts and Telecommunications
Bachelor's Degree, Wireless Telecommunication
Aspect Software February 2008 - September 2013
Aspect Communications December 1998 - January 2008
Nortel Networks April 1995 - March 1998
Skills
TCP/IP, Embedded Systems, Linux, Cloud Computing, Telecommunications, CTI, Multithreading, Software Engineering, Distributed Systems, C/C++, Java, ClearCase, ClearQuest, Agile Methodologies, IVR, Perl, .NET, VoIP, SIP, TDD, FDD
Education
Beijing University of Post and Telecommunications
Master's Degree, Computer Science
Beijing University of Posts and Telecommunications
Bachelor's Degree, Wireless Telecommunication
Amy Freck's Aspect Software Experience June 1998 - May 2013
Job UL Workplace Health and Safety Sr. Implementation Specialist
Industry Computer Software
Experience
UL Workplace Health and Safety June 2013 - January 2014
Aspect Software June 1998 - May 2013
TCS Management Group, Inc 1998 - 2000
Skills
Vendor Management, Integration, Call Centers, Professional Services, Unified Communications, SaaS, Call Center, PMP
Education
Auburn University 1993 — 1998
Auburn University, College of Business 1993 — 1998
Bachelor, Marketing
UL Workplace Health and Safety June 2013 - January 2014
Aspect Software June 1998 - May 2013
TCS Management Group, Inc 1998 - 2000
Skills
Vendor Management, Integration, Call Centers, Professional Services, Unified Communications, SaaS, Call Center, PMP
Education
Auburn University 1993 — 1998
Auburn University, College of Business 1993 — 1998
Bachelor, Marketing
Gabriel Groisman's Aspect Software Experience March 2013 - Present
Job Compensation Professional
Industry Computer Software
Experience
Aspect Software March 2013 - Present
JDA Software June 2005 - April 2013
Wold Consulting 2002 - 2006
Skills
Enterprise Software, SaaS, Solution Selling, Professional Services, Business Intelligence, Salesforce.com, Cloud Computing, Business Analysis, ERP, Software Implementation, Software Industry, Sales Operations, Business Process, Sales Enablement, Forecasting, Requirements Analysis, Sales Compensation, Sales Performance
Education
Arizona State University 2013 — 2015
Master of Business Administration (MBA)
Arizona State University, W. P. Carey School of Business 2000 — 2004
Bachelor of Science (B.S.), Accountancy
Aspect Software March 2013 - Present
JDA Software June 2005 - April 2013
Wold Consulting 2002 - 2006
Skills
Enterprise Software, SaaS, Solution Selling, Professional Services, Business Intelligence, Salesforce.com, Cloud Computing, Business Analysis, ERP, Software Implementation, Software Industry, Sales Operations, Business Process, Sales Enablement, Forecasting, Requirements Analysis, Sales Compensation, Sales Performance
Education
Arizona State University 2013 — 2015
Master of Business Administration (MBA)
Arizona State University, W. P. Carey School of Business 2000 — 2004
Bachelor of Science (B.S.), Accountancy
Mark J. Michelson Sr.'s Aspect Software Experience 2005 - 2008
Job Director, Global Implementation Services at Accertify, Inc.
Industry Information Technology and Services
Experience
Accertify, Inc., an American Express Company September 2013 - Present
Accertify, Inc. August 2010 - Present
JEMMM Connections November 2008 - Present
Aspect Software 2005 - 2008
Concerto Software September 2004 - September 2005
Rockwell FirstPoint 1984 - 2003
Skills
Business Analysis, Leadership, SaaS, Call Center, Card Not Present, IVR, Cloud Computing, Software Development, Enterprise Software, Integration, Payment Gateways, Income Statement, Anti Money Laundering, KYC, Professional Services, Contact Centers, Product Managment and..., Strategic Partnerships, Sales Engineering, Technical Sales..., Team Building, Strategy, E-commerce, VoIP, Product Management, Outsourcing, Software Implementation, Vendor Management, Analytics, Architecture, Business Process..., Requirements Analysis, Call Centers, Management, Telecommunications, Analysis, SDLC, Software Project..., CTI, Cross-functional Team..., CRM, Pre-sales, System Deployment, Business Intelligence, Solution Architecture, Payment Card Processing, Business Process, Solution Selling, Mobile Payments, Payments
Education
Aurora University 1981 — 1984
Aurora University 1980 — 1984
Accertify, Inc., an American Express Company September 2013 - Present
Accertify, Inc. August 2010 - Present
JEMMM Connections November 2008 - Present
Aspect Software 2005 - 2008
Concerto Software September 2004 - September 2005
Rockwell FirstPoint 1984 - 2003
Skills
Business Analysis, Leadership, SaaS, Call Center, Card Not Present, IVR, Cloud Computing, Software Development, Enterprise Software, Integration, Payment Gateways, Income Statement, Anti Money Laundering, KYC, Professional Services, Contact Centers, Product Managment and..., Strategic Partnerships, Sales Engineering, Technical Sales..., Team Building, Strategy, E-commerce, VoIP, Product Management, Outsourcing, Software Implementation, Vendor Management, Analytics, Architecture, Business Process..., Requirements Analysis, Call Centers, Management, Telecommunications, Analysis, SDLC, Software Project..., CTI, Cross-functional Team..., CRM, Pre-sales, System Deployment, Business Intelligence, Solution Architecture, Payment Card Processing, Business Process, Solution Selling, Mobile Payments, Payments
Education
Aurora University 1981 — 1984
Aurora University 1980 — 1984
Ashwini Rajput's Aspect Software Experience July 2009 - July 2011
Job Professional Services Consultant at NCR Corporation
Industry Computer Software
Experience
NCR Corporation July 2011 - Present
Aspect Software July 2009 - July 2011
Cognizant Technology Solutions December 2003 - July 2009
CygNET August 2001 - December 2003
Skills
Microsoft SQL Server, Requirements Analysis, C++, C#, Databases, PL/SQL, Testing, .NET, PMP, Project Management, Oracle, Programming, VB.NET, Web Services, SOA, Agile Methodologies, Software Project..., SDLC, XML, Unix, Scrum
Education
Bharati Vidyapeeth
B.E., Electronics
CDAC
NCR Corporation July 2011 - Present
Aspect Software July 2009 - July 2011
Cognizant Technology Solutions December 2003 - July 2009
CygNET August 2001 - December 2003
Skills
Microsoft SQL Server, Requirements Analysis, C++, C#, Databases, PL/SQL, Testing, .NET, PMP, Project Management, Oracle, Programming, VB.NET, Web Services, SOA, Agile Methodologies, Software Project..., SDLC, XML, Unix, Scrum
Education
Bharati Vidyapeeth
B.E., Electronics
CDAC
Debra Forsberg's Aspect Software Experience 2005 - 2007
Job Engineering Program Manager at Juniper Networks
Industry Information Technology and Services
Experience
Juniper Networks January 2008 - Present
Aspect Software 2005 - 2007
Bell Labs Lucent Technologies 2000 - 2003
Digital Equipment Corporation 1980 - 2000
Skills
Cross-functional Team..., Program Management, Integration, Process Improvement, Product Management, Product Data Management, Project Management, Vendor Management, SDLC, Business Process, Business Process..., Cloud Computing, Business Intelligence, Enterprise Software, PMP, Software Project..., Agile Methodologies, Software Development
Education
Boston University
Juniper Networks January 2008 - Present
Aspect Software 2005 - 2007
Bell Labs Lucent Technologies 2000 - 2003
Digital Equipment Corporation 1980 - 2000
Skills
Cross-functional Team..., Program Management, Integration, Process Improvement, Product Management, Product Data Management, Project Management, Vendor Management, SDLC, Business Process, Business Process..., Cloud Computing, Business Intelligence, Enterprise Software, PMP, Software Project..., Agile Methodologies, Software Development
Education
Boston University
Craig Pitman's Aspect Software Experience October 2008 - February 2014
Job Independent Project Manager
Industry Information Technology and Services
Experience
Independent August 2015 - Present
Conexess Group (onsite at Deloitte's ITS PMO) October 2014 - August 2015
Independent March 2014 - October 2014
Aspect Software October 2008 - February 2014
Quilogy 2008 - 2010
DevNext February 2008 - August 2008
Loyaltyworks 1997 - 2002
Buypass Corporation 1987 - 1993
Skills
Full SDLC, SharePoint, Nintex Workflows, InfoPath Forms, Project Management, Microsoft Excel, Scrum, Agile Methodologies, Microsoft Project Server, Microsoft Project, SQL, XML, JavaScript, Microsoft SQL Server, Visual Studio, OOP, .NET, C#, ASP.NET, Integration, Business Analysis
Education
Project Management Academy 2014 — 2014
Project Management
Jacksonville State University
Bachelor of Arts (BA)
Auburn University
Independent August 2015 - Present
Conexess Group (onsite at Deloitte's ITS PMO) October 2014 - August 2015
Independent March 2014 - October 2014
Aspect Software October 2008 - February 2014
Quilogy 2008 - 2010
DevNext February 2008 - August 2008
Loyaltyworks 1997 - 2002
Buypass Corporation 1987 - 1993
Skills
Full SDLC, SharePoint, Nintex Workflows, InfoPath Forms, Project Management, Microsoft Excel, Scrum, Agile Methodologies, Microsoft Project Server, Microsoft Project, SQL, XML, JavaScript, Microsoft SQL Server, Visual Studio, OOP, .NET, C#, ASP.NET, Integration, Business Analysis
Education
Project Management Academy 2014 — 2014
Project Management
Jacksonville State University
Bachelor of Arts (BA)
Auburn University
Dominique Thiers-Schmidt's Aspect Software Experience 1998 - 2000
Job Senior Program Coordinator at Tulane University
Industry Education Management
Experience
Tulane University October 2007 - Present
Aspect Software 1998 - 2000
Skills
Higher Education, Strategic Planning, Project Management, Negotiation, Management, Microsoft Office, Program Management, Marketing Strategy
Education
American University
Bachelor's Degree, International Relations and Affairs
Tulane University October 2007 - Present
Aspect Software 1998 - 2000
Skills
Higher Education, Strategic Planning, Project Management, Negotiation, Management, Microsoft Office, Program Management, Marketing Strategy
Education
American University
Bachelor's Degree, International Relations and Affairs
Marlene (Brodie) King's Aspect Software Experience December 1994 - July 2009
Job Physics Teacher
Industry Higher Education
Experience
High School Physics Teacher September 2011 - Present
New York Life Investment Management September 2009 - May 2010
Aspect Software December 1994 - July 2009
Aspect Software December 1994 - July 2009
Voicetek December 1994 - May 1996
Microwave Medical February 1993 - December 1994
New England Medical Center Medical Physics Division May 1989 - February 1993
Education
University of Massachusetts Lowell 2010 — 2011
Masters in Education, Education
Boston University 1987 — 1991
BE, Biomedical Engineering
Simmons College 1987 — 1991
BS, Physics
High School Physics Teacher September 2011 - Present
New York Life Investment Management September 2009 - May 2010
Aspect Software December 1994 - July 2009
Aspect Software December 1994 - July 2009
Voicetek December 1994 - May 1996
Microwave Medical February 1993 - December 1994
New England Medical Center Medical Physics Division May 1989 - February 1993
Education
University of Massachusetts Lowell 2010 — 2011
Masters in Education, Education
Boston University 1987 — 1991
BE, Biomedical Engineering
Simmons College 1987 — 1991
BS, Physics
Devon Robinson's Aspect Software Experience May 2011 - September 2013
Job Senior Support Engineer
Industry Computer Software
Experience
Microsoft October 2013 - Present
Aspect Software May 2011 - September 2013
Target January 2009 - May 2011
The All State Newspaper January 2008 - December 2010
Skills
Windows, HTML, Microsoft Office, Team Leadership, Management, Customer Service, OS X, Project Management, Leadership, Process Improvement, Microsoft Excel, Photoshop, Outlook, PowerPoint, Customer Satisfaction, Microsoft Word, WordPress, Team Building, C++, Time Management, Strategic Planning, Troubleshooting, Microsoft SQL Server, VMware, Citrix, IIS, Oracle, Workforce Management, WebEx, Networking, Access, Windows 7, Teamwork, Training, Call Centers
Education
Austin Peay State University 2006 — 2010
Bachelor's degree, Communications and Technology Concentrations
Microsoft October 2013 - Present
Aspect Software May 2011 - September 2013
Target January 2009 - May 2011
The All State Newspaper January 2008 - December 2010
Skills
Windows, HTML, Microsoft Office, Team Leadership, Management, Customer Service, OS X, Project Management, Leadership, Process Improvement, Microsoft Excel, Photoshop, Outlook, PowerPoint, Customer Satisfaction, Microsoft Word, WordPress, Team Building, C++, Time Management, Strategic Planning, Troubleshooting, Microsoft SQL Server, VMware, Citrix, IIS, Oracle, Workforce Management, WebEx, Networking, Access, Windows 7, Teamwork, Training, Call Centers
Education
Austin Peay State University 2006 — 2010
Bachelor's degree, Communications and Technology Concentrations
Joseph Vanni's Aspect Software Experience August 2010 - February 2014
Job Sr. Business Analyst at CDM Smith
Industry Information Technology and Services
Experience
CDM Smith February 2014 - Present
Aspect Software August 2010 - February 2014
Vertex Pharmaceuticals November 2007 - July 2010
Aspen Technology June 2006 - October 2007
Various Companies June 2003 - May 2006
Maxxim Medical December 2001 - May 2003
Converge Corporation March 2000 - October 2001
Saleslink November 1999 - February 2000
Oracle Corporation November 1997 - October 1999
Kenan Systems June 1990 - August 1997
Skills
Oracle E-Business Suite, Oracle Applications, Financial Accounting, Project Accounting, Project Management, SDLC, Requirements Gathering, Oracle, Oracle Discoverer, Integration
Education
Bentley University 1985 — 1986
MSA, Accounting
Northeastern University 1980 — 1982
MBA, Finance
Tufts University 1973 — 1977
BSCE, Civil Engineering
CDM Smith February 2014 - Present
Aspect Software August 2010 - February 2014
Vertex Pharmaceuticals November 2007 - July 2010
Aspen Technology June 2006 - October 2007
Various Companies June 2003 - May 2006
Maxxim Medical December 2001 - May 2003
Converge Corporation March 2000 - October 2001
Saleslink November 1999 - February 2000
Oracle Corporation November 1997 - October 1999
Kenan Systems June 1990 - August 1997
Skills
Oracle E-Business Suite, Oracle Applications, Financial Accounting, Project Accounting, Project Management, SDLC, Requirements Gathering, Oracle, Oracle Discoverer, Integration
Education
Bentley University 1985 — 1986
MSA, Accounting
Northeastern University 1980 — 1982
MBA, Finance
Tufts University 1973 — 1977
BSCE, Civil Engineering
Liz Silverman's Aspect Software Experience July 2013 - Present
Job Senior Commissions Analyst at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software July 2013 - Present
OpenSymmetry April 2008 - July 2013
Education
Arizona State University
Aspect Software July 2013 - Present
OpenSymmetry April 2008 - July 2013
Education
Arizona State University
Christina Bernal's Aspect Software Experience May 2004 - July 2008
Job TIBCO Software Inc.
Industry Computer Software
Experience
TIBCO Software Inc. July 2013 - Present
TIBCO Software Inc. October 2012 - July 2013
Eton Corporation November 2011 - July 2012
Avid Technology August 2010 - November 2011
Infineon Technologies November 2009 - August 2010
TIBCO Software Inc. August 2008 - November 2009
Aspect Software May 2004 - July 2008
Skills
Access, Accounts Receivable, Budgets, Business Analysis, Customer Service, CRM, Cross-functional Team..., Digital River Express, Electronic Software..., Filemaker-Pro, Gmail, Invoicing, JIRA, Leadership, Lotus Notes, Management, Microsoft Word, Microsoft Excel, Outlook, Order Management, Oracle, Oracle Discoverer, Oracle E-Business Suite, Oracle Project..., Project Management, Process Improvement, Project Planning, Professional Services, Requirements Analysis, SharePoint, Sales, Siebel, Software as a Service..., Sales Operations, SAP, Salesforce.com, Training, Vlookup, Windows
Education
Ashford University
Master of Arts (M.A.), Organizational Management
Ashford University
Bachelor of Arts, Business Administration
TIBCO Software Inc. July 2013 - Present
TIBCO Software Inc. October 2012 - July 2013
Eton Corporation November 2011 - July 2012
Avid Technology August 2010 - November 2011
Infineon Technologies November 2009 - August 2010
TIBCO Software Inc. August 2008 - November 2009
Aspect Software May 2004 - July 2008
Skills
Access, Accounts Receivable, Budgets, Business Analysis, Customer Service, CRM, Cross-functional Team..., Digital River Express, Electronic Software..., Filemaker-Pro, Gmail, Invoicing, JIRA, Leadership, Lotus Notes, Management, Microsoft Word, Microsoft Excel, Outlook, Order Management, Oracle, Oracle Discoverer, Oracle E-Business Suite, Oracle Project..., Project Management, Process Improvement, Project Planning, Professional Services, Requirements Analysis, SharePoint, Sales, Siebel, Software as a Service..., Sales Operations, SAP, Salesforce.com, Training, Vlookup, Windows
Education
Ashford University
Master of Arts (M.A.), Organizational Management
Ashford University
Bachelor of Arts, Business Administration
Rebecca Miller's Aspect Software Experience May 2009 - September 2010
Job Controller, Sales, Commercial at Keurig, Incorporated
Industry Consumer Goods
Experience
Keurig, Incorporated July 2013 - Present
Keurig, Inc. December 2011 - Present
Keurig, Inc. January 2011 - December 2011
Aspect Software May 2009 - September 2010
Targanta Therapeutics March 2008 - May 2009
Biogen Idec June 1996 - March 2008
Skills
Sarbanes-Oxley Act, Project Management, Essbase, Hyperion Enterprise, Accounting, Financial Reporting, Process Improvement, Finance
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1999 — 2002
MBA
Isenberg School of Management, UMass Amherst 1992 — 1996
BS, Accounting
University of Massachusetts, Amherst 1992 — 1996
BS, Accounting
Keurig, Incorporated July 2013 - Present
Keurig, Inc. December 2011 - Present
Keurig, Inc. January 2011 - December 2011
Aspect Software May 2009 - September 2010
Targanta Therapeutics March 2008 - May 2009
Biogen Idec June 1996 - March 2008
Skills
Sarbanes-Oxley Act, Project Management, Essbase, Hyperion Enterprise, Accounting, Financial Reporting, Process Improvement, Finance
Education
Bentley College - Elkin B. McCallum Graduate School of Business 1999 — 2002
MBA
Isenberg School of Management, UMass Amherst 1992 — 1996
BS, Accounting
University of Massachusetts, Amherst 1992 — 1996
BS, Accounting
Horacio Villazon's Aspect Software Experience April 2012 - Present
Job Principal Engineer at Aspect Software
Industry Computer Software
Experience
Aspect Software April 2012 - Present
Aspect Software January 2011 - April 2012
Aspect Software July 2010 - January 2011
Aspect Software April 2004 - August 2010
Nortel Networks June 1997 - October 2001
SunTrust Bank June 1993 - June 1997
Skills
ACD, CTI, SIP, Unified Communications, IVR, C#, Integration, Disaster Recovery, Cloud Computing, IP, Windows Server, Call Centers, Technical Support, Enterprise Software, Software Installation, Telephony, Active Directory, Unified Messaging, Telecommunications, Professional Services, Troubleshooting, VoIP, Contact Centers, System Deployment, Networking, Enterprise Architecture, Microsoft Certified..., TCP/IP, ClearCase, Call Logging, SaaS, Microsoft Exchange, System Architecture, Switches, Cisco Technologies, Sales Engineering, Windows, Data Center
Education
American Sentinel University 2012 — 2014
Master of Science (M.S.), Computer Science
Florida International University 1990 — 1998
Bachelor of Science, Computer Science
Miami Lake Techincal School 1992 — 1993
Vocational, Computer Programming
Aspect Software April 2012 - Present
Aspect Software January 2011 - April 2012
Aspect Software July 2010 - January 2011
Aspect Software April 2004 - August 2010
Nortel Networks June 1997 - October 2001
SunTrust Bank June 1993 - June 1997
Skills
ACD, CTI, SIP, Unified Communications, IVR, C#, Integration, Disaster Recovery, Cloud Computing, IP, Windows Server, Call Centers, Technical Support, Enterprise Software, Software Installation, Telephony, Active Directory, Unified Messaging, Telecommunications, Professional Services, Troubleshooting, VoIP, Contact Centers, System Deployment, Networking, Enterprise Architecture, Microsoft Certified..., TCP/IP, ClearCase, Call Logging, SaaS, Microsoft Exchange, System Architecture, Switches, Cisco Technologies, Sales Engineering, Windows, Data Center
Education
American Sentinel University 2012 — 2014
Master of Science (M.S.), Computer Science
Florida International University 1990 — 1998
Bachelor of Science, Computer Science
Miami Lake Techincal School 1992 — 1993
Vocational, Computer Programming
Erick Gordon's Aspect Software Experience September 2004 - Present
Job Software Engineer at Aspect Software
Industry Computer Software
Experience
Aspect Software September 2004 - Present
Skills
XML, Agile Methodologies, Software Development, Unified Communications, Microsoft SQL Server, Integration, C#, SQL, Enterprise Software, Scrum
Education
Austin Peay State University 1997 — 2002
Computer Science
Aspect Software September 2004 - Present
Skills
XML, Agile Methodologies, Software Development, Unified Communications, Microsoft SQL Server, Integration, C#, SQL, Enterprise Software, Scrum
Education
Austin Peay State University 1997 — 2002
Computer Science
Irma Fuentes's Aspect Software Experience February 2014 - Present
Job Finance Project Manager
Industry Computer Software
Experience
Aspect Software February 2014 - Present
National Express September 2013 - February 2014
Aspect Software October 2010 - September 2013
Aspect Software June 2006 - October 2010
Elkay Manufacturing March 2006 - June 2006
Elkay Manufacturing January 2003 - March 2006
Elkay Manufacturing July 2002 - January 2003
Power Packaging January 2001 - July 2002
Schneider Electric September 1999 - October 2000
Square D Company July 1997 - September 1999
Skills
Forecasting, Financial Analysis, Financial Modeling, Variance Analysis, Month End Close, Year-end Close, Intercompany..., Deferred Revenue, PeopleSoft, Hyperion Enterprise, Essbase, Financial Reporting, Account Reconciliation, Revenue Recognition, Cost Accounting, Process Improvement, Strategic Financial..., Acquisition Integration, Project Accounting, Microsoft Excel, Hyperion Planning, Financial Forecasting, Data Warehousing, Consolidation, Budget Process, Strategic Planning, Mergers & Acquisitions, Analysis, Accounting, Budgets, Due Diligence, Hyperion, Internal Audit
Education
Aurora University
Bachelor's degree, Accounting and Business/Management
Northern Illinois University - College of Business
Business Administration, Management and Operations
Aspect Software February 2014 - Present
National Express September 2013 - February 2014
Aspect Software October 2010 - September 2013
Aspect Software June 2006 - October 2010
Elkay Manufacturing March 2006 - June 2006
Elkay Manufacturing January 2003 - March 2006
Elkay Manufacturing July 2002 - January 2003
Power Packaging January 2001 - July 2002
Schneider Electric September 1999 - October 2000
Square D Company July 1997 - September 1999
Skills
Forecasting, Financial Analysis, Financial Modeling, Variance Analysis, Month End Close, Year-end Close, Intercompany..., Deferred Revenue, PeopleSoft, Hyperion Enterprise, Essbase, Financial Reporting, Account Reconciliation, Revenue Recognition, Cost Accounting, Process Improvement, Strategic Financial..., Acquisition Integration, Project Accounting, Microsoft Excel, Hyperion Planning, Financial Forecasting, Data Warehousing, Consolidation, Budget Process, Strategic Planning, Mergers & Acquisitions, Analysis, Accounting, Budgets, Due Diligence, Hyperion, Internal Audit
Education
Aurora University
Bachelor's degree, Accounting and Business/Management
Northern Illinois University - College of Business
Business Administration, Management and Operations
Bryan McKeon, CPA, MSA's Aspect Software Experience 2012 - 2012
Job Principal
Industry Accounting
Experience
Katz, Nannis + Solomon, P.C. November 2012 - Present
Boston College September 2013 - Present
McGladrey & Pullen October 2011 - July 2012
Aspect Software 2012 - 2012
Caturano and Company October 2006 - September 2011
State Street August 2004 - May 2006
Skills
Auditing, Assurance, CPA, GAAP, Revenue Recognition, SEC filings, US GAAP, Sarbanes-Oxley Act, Financial Reporting, IT Audit
Education
Boston College - Wallace E. Carroll Graduate School of Management 2006 — 2008
MS, Accounting
Boston College 2000 — 2004
BS, Accounting
Manchester West High School
Katz, Nannis + Solomon, P.C. November 2012 - Present
Boston College September 2013 - Present
McGladrey & Pullen October 2011 - July 2012
Aspect Software 2012 - 2012
Caturano and Company October 2006 - September 2011
State Street August 2004 - May 2006
Skills
Auditing, Assurance, CPA, GAAP, Revenue Recognition, SEC filings, US GAAP, Sarbanes-Oxley Act, Financial Reporting, IT Audit
Education
Boston College - Wallace E. Carroll Graduate School of Management 2006 — 2008
MS, Accounting
Boston College 2000 — 2004
BS, Accounting
Manchester West High School
Sangeeta Shere's Aspect Software Experience July 2008 - July 2009
Job Sr. Software QA Engineer at Broadridge Financial Solutions, Inc.
Industry Financial Services
Experience
Broadridge Financial Solutions, Inc. January 2010 - Present
Aspect Software July 2008 - July 2009
Progress Software February 2003 - June 2008
Progress Software September 1999 - November 2000
Progress Software December 1997 - September 1999
Skills
Software Documentation, Software Quality..., Test Automation, Testing, Agile Methodologies, Quality Assurance, Regression Testing, SDLC, Software Project..., Unix
Education
Bentley College - Elkin B. McCallum Graduate School of Business
M.S. CIS, Computer Information Systems
University of Pune
B.S., Advanced Accounting and Auditing
Broadridge Financial Solutions, Inc. January 2010 - Present
Aspect Software July 2008 - July 2009
Progress Software February 2003 - June 2008
Progress Software September 1999 - November 2000
Progress Software December 1997 - September 1999
Skills
Software Documentation, Software Quality..., Test Automation, Testing, Agile Methodologies, Quality Assurance, Regression Testing, SDLC, Software Project..., Unix
Education
Bentley College - Elkin B. McCallum Graduate School of Business
M.S. CIS, Computer Information Systems
University of Pune
B.S., Advanced Accounting and Auditing
Neeraja Gunna's Aspect Software Experience September 2007 - Present
Job Senior Consultant at Aspect Software
Industry Information Technology and Services
Experience
Aspect Software September 2007 - Present
Commonwealth of Kentucky August 2002 - December 2005
Tata Consultancy Services August 1998 - April 2001
Education
Andhra University 1994 — 1998
B.E, E.E.E
Aspect Software September 2007 - Present
Commonwealth of Kentucky August 2002 - December 2005
Tata Consultancy Services August 1998 - April 2001
Education
Andhra University 1994 — 1998
B.E, E.E.E
Deb Sabine's Aspect Software Experience July 2008 - September 2008
Job Senior Accountant at Wheelabrator Technologies, Inc.
Industry Accounting
Experience
Wheelabrator Technologies, Inc. April 2010 - Present
Aspect Software July 2008 - September 2008
K-Bace Software January 2008 - January 2008
Watts Water Technologies 2006 - 2007
PC Connection, Inc. January 2005 - December 2006
PC Connection, Inc. May 1999 - December 2004
Plodzik and Sanderson, P.A. January 1995 - April 1999
Skills
Sarbanes-Oxley Act, Accounting, Auditing, Internal Audit, General Ledger, Account Reconciliation, Cash Flow, Financial Statements, External Audit, CPA, Internal Controls, Process Improvement, Risk Assessment, IT Audit, Segregation of Duties, Cash Management, Cash Flow Forecasting, Order to Cash, Procure-to-Pay, Accounts Payable &..., Finance, Tax, Corporate Finance, Financial Reporting, GAAP, Financial Analysis
Education
Bentley University
Masters of Science, Accounting & Finance
Manchester West High
University of New Hampshire
Bachelor of Science, English, Concentration in Business
Wheelabrator Technologies, Inc. April 2010 - Present
Aspect Software July 2008 - September 2008
K-Bace Software January 2008 - January 2008
Watts Water Technologies 2006 - 2007
PC Connection, Inc. January 2005 - December 2006
PC Connection, Inc. May 1999 - December 2004
Plodzik and Sanderson, P.A. January 1995 - April 1999
Skills
Sarbanes-Oxley Act, Accounting, Auditing, Internal Audit, General Ledger, Account Reconciliation, Cash Flow, Financial Statements, External Audit, CPA, Internal Controls, Process Improvement, Risk Assessment, IT Audit, Segregation of Duties, Cash Management, Cash Flow Forecasting, Order to Cash, Procure-to-Pay, Accounts Payable &..., Finance, Tax, Corporate Finance, Financial Reporting, GAAP, Financial Analysis
Education
Bentley University
Masters of Science, Accounting & Finance
Manchester West High
University of New Hampshire
Bachelor of Science, English, Concentration in Business
Marshall Fall's Aspect Software Experience January 2010 - Present
Job National Business Development Executive Aspect Software
Industry Information Technology and Services
Experience
Aspect Software January 2010 - Present
Bluegrass HIMSS Board of Directors June 2007 - Present
Quilogy January 2005 - January 2010
Clarke American Printing May 1999 - January 2005
Reebok International June 1993 - May 1999
Skills
Business Relationship..., Microsoft CRM, Business Development, Account Management, SharePoint, Strategic Planning, Salesforce.com, Business Analysis, Business Intelligence, New Business Development, CRM, .NET, Solution Selling, Direct Sales, Sales
Education
Appalachian State University 1990 — 1994
Bachelor of Science, Public Relations and Marketing
Gardner-Webb University
Aspect Software January 2010 - Present
Bluegrass HIMSS Board of Directors June 2007 - Present
Quilogy January 2005 - January 2010
Clarke American Printing May 1999 - January 2005
Reebok International June 1993 - May 1999
Skills
Business Relationship..., Microsoft CRM, Business Development, Account Management, SharePoint, Strategic Planning, Salesforce.com, Business Analysis, Business Intelligence, New Business Development, CRM, .NET, Solution Selling, Direct Sales, Sales
Education
Appalachian State University 1990 — 1994
Bachelor of Science, Public Relations and Marketing
Gardner-Webb University
Chad Cole's Aspect Software Experience 1995 - 2001
Job SE at Genesys
Industry Computer Software
Experience
Genesys April 2001 - Present
Aspect Software 1995 - 2001
Centigram 1994 - 1996
Skills
Enterprise Software, Pre-sales, Contact Centers, CTI, Java, Professional Services, SIP, SaaS, Solution Architecture, Unified Communications, VoIP, IVR, Sales Engineering, Solution Selling, Telephony, Integration, Managed Services
Education
Austin College 1988 — 1992
Bachelor of Arts (B.A.), Mathematics and Computer Science
Genesys April 2001 - Present
Aspect Software 1995 - 2001
Centigram 1994 - 1996
Skills
Enterprise Software, Pre-sales, Contact Centers, CTI, Java, Professional Services, SIP, SaaS, Solution Architecture, Unified Communications, VoIP, IVR, Sales Engineering, Solution Selling, Telephony, Integration, Managed Services
Education
Austin College 1988 — 1992
Bachelor of Arts (B.A.), Mathematics and Computer Science
Ramesh Pranava Swaroop's Aspect Software Experience February 2005 - April 2011
Job Transera Communications Inc.
Industry Telecommunications
Experience
Transera August 2014 - Present
Transera August 2013 - July 2014
Transera Communications India Pvt. Ltd. April 2011 - August 2013
Aspect Software February 2005 - April 2011
Skills
Unified Communications, Call Center, UC, IVR, SIP, CCNA, Telephony, Contact Centre, MySQL, Linux System..., Asterisk, Contact Centers, Call Centers, Cloud Computing, IP, TCP/IP, CTI, Enterprise Software, Cisco Technologies, Linux, Avaya, VoIP, Technical Support, Service Delivery, Pre-sales, ACD, SharePoint, Data Center, Telecommunications, VPN, Integration, Switches, Virtualization, System Deployment, Servers, Managed Services, WAN, VMware, ISDN, Firewalls, Network Design, Routing, Cisco IOS
Education
Sikkim Manipal University of Health, Medical and Technological Sciences
MBA, Information Technology
Rajasthan Vidyapeeth
BCA, Computer Science
Transera August 2014 - Present
Transera August 2013 - July 2014
Transera Communications India Pvt. Ltd. April 2011 - August 2013
Aspect Software February 2005 - April 2011
Skills
Unified Communications, Call Center, UC, IVR, SIP, CCNA, Telephony, Contact Centre, MySQL, Linux System..., Asterisk, Contact Centers, Call Centers, Cloud Computing, IP, TCP/IP, CTI, Enterprise Software, Cisco Technologies, Linux, Avaya, VoIP, Technical Support, Service Delivery, Pre-sales, ACD, SharePoint, Data Center, Telecommunications, VPN, Integration, Switches, Virtualization, System Deployment, Servers, Managed Services, WAN, VMware, ISDN, Firewalls, Network Design, Routing, Cisco IOS
Education
Sikkim Manipal University of Health, Medical and Technological Sciences
MBA, Information Technology
Rajasthan Vidyapeeth
BCA, Computer Science
Steve Hennesy's Aspect Software Experience February 1996 - Present
Job Senior Customer Care Engineer at Aspect
Industry Telecommunications
Experience
Aspect Software February 1996 - Present
Service Merchandise July 1984 - February 1996
Skills
Call Center, ACD, Unified Communications, IVR, UC, Switches, SIP, Cisco Technologies, WAN, Telephony, TCP/IP, SharePoint, Contact Centers, CTI, VoIP, Call Centers, Troubleshooting, System Deployment, Telecommunications, Lync, Data Center, Unified Messaging, Call Logging, Disaster Recovery, IP, Avaya, Servers
Education
Northshore Technical College-Sullivan Main Campus 1982 — 1984
Associate, Communications
Aspect Software February 1996 - Present
Service Merchandise July 1984 - February 1996
Skills
Call Center, ACD, Unified Communications, IVR, UC, Switches, SIP, Cisco Technologies, WAN, Telephony, TCP/IP, SharePoint, Contact Centers, CTI, VoIP, Call Centers, Troubleshooting, System Deployment, Telecommunications, Lync, Data Center, Unified Messaging, Call Logging, Disaster Recovery, IP, Avaya, Servers
Education
Northshore Technical College-Sullivan Main Campus 1982 — 1984
Associate, Communications
Roger Zhong's Aspect Software Experience February 1995 - April 1998
Job Sr. Networking Architect at Brocade Communications
Industry Computer Networking
Experience
Brocade April 2001 - Present
Cisco Systems April 1998 - April 2001
Aspect Software February 1995 - April 1998
IBM January 1994 - January 1995
Hewlett-Packard July 1991 - January 1994
Software Development Center, Chinese Academy of Sciences September 1987 - July 1991
Skills
SAN, LAN and WAN, BGP, OSPF, Multicast, Routing, IPv6, SNMP, TCP/IP, IP, VLAN, Cisco Nexus, QoS, Wireshark, VPN, DNS, IXIA
Education
University of California, Santa Cruz 1991 — 1992
Networking and Telecommunications
Peking University
BS, MS, Unix Kernel, Software Engineering
University of Chinese Academy of Sciences
Master of Engineering (M.Eng.), Super Computing
Brocade April 2001 - Present
Cisco Systems April 1998 - April 2001
Aspect Software February 1995 - April 1998
IBM January 1994 - January 1995
Hewlett-Packard July 1991 - January 1994
Software Development Center, Chinese Academy of Sciences September 1987 - July 1991
Skills
SAN, LAN and WAN, BGP, OSPF, Multicast, Routing, IPv6, SNMP, TCP/IP, IP, VLAN, Cisco Nexus, QoS, Wireshark, VPN, DNS, IXIA
Education
University of California, Santa Cruz 1991 — 1992
Networking and Telecommunications
Peking University
BS, MS, Unix Kernel, Software Engineering
University of Chinese Academy of Sciences
Master of Engineering (M.Eng.), Super Computing
Stacy DeJesus's Aspect Software Experience
Job
Industry Computer Software
Experience
Aspect Software
Skills
Accounting, Budgets, Sarbanes-Oxley Act
Education
Bentley University 1993 — 1997
Bachelor of Science (B.S.)
Aspect Software
Skills
Accounting, Budgets, Sarbanes-Oxley Act
Education
Bentley University 1993 — 1997
Bachelor of Science (B.S.)
Qualfon
Aspect Telecommunications
Aspect Software Inc.
Focus Services