Key Risk Management Services
Industry: Insurance company
DescriptionFounded: 1988 Parent organization: W. R. Berkley Corporation
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Key Risk Management Services Employees
MetLife 2014 - Present
Home Meridian International 2012 - 2014
G-Force Marketing Solutions 2009 - 2012
Aerotek Professional Services 2006 - 2008
Key Risk Management Services 2005 - 2006
Skills
Marketing Communications, Team Coordination, Time Management, Customer Service, Corporate Branding, Public Relations, Retail, Event Marketing, Social Networking, Media Relations, Online Marketing, Problem Solving, Budgeting, Advertising, Microsoft Office, Planning, Customer Satisfaction, Hiring, Brand Awareness, Digital Media, Teamwork, Recruiting, Account Management, Project Management, Social Media, Marketing Strategy, Strategic Planning, Social Media Marketing, PowerPoint, Microsoft Excel, Microsoft Word, Email Marketing, Facebook, Team Leadership, Market Research, Outlook, Inventory Management, Interviews, Business Development, Direct Marketing, Process Improvement, Brand Development, Event Planning, Training, Sales, Hands-on Problem Solver, Management, Communication
Education
University of North Carolina at Greensboro 2001 — 2005
Bachelors, Business Administration - Marketing
Key Risk Management Services Inventory Maintenance and Sales AssociateJCPenneyOctober 2011 - May 2012
T.J. Maxx June 2010 - December 2010
Rite Aid Pharmacy May 2008 - August 2008
Skills
Merchandising, Visual Merchandising, Retail, Stores, Data Entry, Typing, Highly Analytical
Education
Appalachian State University 2008 — 2012
Bachelors of Science, Business Administration; Finance & Banking
South point High School 2004 — 2008
Advantage Surveillance February 2010 - Present
Key Risk Management Services 2006 - 2010
Zenith Insurance 2003 - 2006
Recovery Specialists 1997 - 2003
Skills
Surveillance, Insurance, Investigation, Workers Compensation, Private Investigations, Background Checks, Customer Service, Supervisory Skills, Fraud, Claim, Asset Protection, Accident, Claims Management, Claim Investigation, Subrogation, Property & Casualty...
Education
Newberry College
TruRoots Training September 2013 - Present
Key Risk Management Services December 2012 - Present
Sedgwick February 2011 - December 2012
Key Risk Management Services 2006 - 2010
Sedgwick CMS 2004 - 2006
Skills
Claims Management, Claim, Workers Compensation, Property & Casualty..., Subrogation, Insurance, Litigation Management, Risk Management, Medicare, Claim Investigation
Education
Kennesaw State University 2001 — 2003
B.S., Communications/Public Relations
University of Louisville 1993 — 1996
Undergraduate
Key Risk Management Services July 2013 - Present
Key Risk Management Services August 2011 - July 2013
Montgomery Insurance June 2006 - July 2011
Skills
Property, Commercial Insurance, Underwriting, Liability, Workers Compensation, Commercial Lines, CPCU, Property & Casualty..., Casualty, Umbrella Insurance, Customer Satisfaction, Risk Management
Education
Appalachian State University 2003 — 2006
Finance/Banking, Risk/Insurance
Key Risk Management Services August 2013 - Present
Pineville P.D. December 2010 - August 2013
Hickory Tavern May 2009 - March 2011
Buffalo Wild Wings May 2005 - May 2009
United States Postal Inspection Service August 2007 - December 2007
Skills
§Proficient in..., Customer Service
Education
UNCC 2003 — 2007
Bachelor of Arts (B.A.), Criminal Justice
Catawba College 2005 — 2005
n/a
Key Risk Management Services January 2013 - Present
Liberty Mutual January 2006 - December 2012
Firemans Fund Insurance Company January 1999 - December 2005
Wachovia Bank, N.A. August 1998 - January 1999
Travelers 1987 - 1998
Skills
Workers Compensation, Commercial Insurance, Insurance, Legal Liability, Liability, Casualty, Professional Liability, General Insurance, D&O, Brokers, Reinsurance, Analysis, CRM, Claims Management, Casualty Insurance, Property & Casualty...
Education
Loyola University New Orleans 1981 — 1985
Bachelor of Business Administration, Management/Marketing
McMain High School 1975 — 1981
Diploma, General Studies
Key Risk Management Services August 2012 - Present
Preferred Employers Insurance Company February 2006 - July 2012
First Health Care Network May 2003 - February 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Consulting, E-Learning, Health, Interviews, Lecturing, Nursing, Networking, Writing, Medicine
Education
National University
Bachelor's degree, Occupational Health and Safety
University of Phoenix-San Diego Campus
Master's degree, Nursing Science
Synergy Coverage Solutions 2005 - Present
Liberty Mutual Insurance January 2001 - June 2005
Utica National Insurance Group June 1998 - December 2000
Key Risk Management Services May 1993 - June 1998
Insurance Services Office May 1990 - May 1993
Insurance Services Office August 1985 - May 1990
Skills
Loss Prevention, Workers Compensation, Investigations, Risk Assessment, Safety Management, Safety Training, Financial Risk, Safety Management..., Private Investigations, Occupational Health, Insurance, Umbrella Insurance, Investigation, Accident Investigation, Industrial Hygiene, Ergonomics, Risk Analysis, Industrial Safety, Workers' Compensation..., Emergency Management, Fire Safety, Hazard Recognition, Claim Investigation, Property
Education
Illinois State University 1979 — 1983
Bachelor of Science, Occupational Safety
St. Paul Lutheran 1966 — 1975
United Heartland May 2013 - Present
Carolina Forest Rental Properties March 2005 - Present
Key Risk Management Services May 2001 - February 2008
Canal Industries, Inc. October 1997 - May 2001
Valvoline March 1994 - October 1997
Skills
Risk Management, Condos, Workers Compensation, Training, Budgets, Team Building, Customer Service, Microsoft Office, Process Improvement, Public Speaking, Strategic Planning, Customer Satisfaction, Coaching, Social Networking, Team Leadership, Employee Relations, Event Planning, Sales, New Business Development, Negotiation, Insurance, Transportation, Organizational..., Management, Logistics, Leadership
Education
Eastern Kentucky University 1984 — 1993
MS, Loss Prevention & Safety
Key Risk (a W. R. Berkley Company) December 2014 - Present
Key Risk Management Services August 2012 - Present
Patient First January 2008 - April 2014
Howard County Public Schools 2004 - 2008
Brevard County Schools 2003 - 2004
Skills
Workers Compensation, Utilization Review, Urgent Care, Psychology, Special Education
Education
University of Maryland Baltimore County 1999 — 2003
Bachelor of Arts (BA), Psychology
Howard Community College 2005 — 2008
Associate of Arts (AA), Registered Nursing/Registered Nurse
The John Maxwell Team July 2013 - Present
Key Risk Management Services October 2010 - Present
Poiema Corporation June 2010 - Present
Key Risk Management Services June 2001 - October 2010
Hewitt Coleman November 1987 - June 2001
Pinnacol Assurance January 1979 - November 1987
Skills
Executive Coaching, Leadership Development, Public Speaking, Risk Assessment, Performance Improvement, Business Innovation, Creative Solutions, Claims Management, Risk Management, Insurance, Change Management, Workshop Facilitation, Performance Management, Strategy, Training, Leadership, Organizational..., Team Building, Strategic Planning
Education
University of Denver 1974 — 1974
Secondary Education Teaching Certificate
University of Denver 1966 — 1970
Bachelor's Degree, Biology/Biological Sciences, General
MC Innovations, LLC July 2014 - Present
MC Innovations March 2013 - Present
Key Risk Management Services August 2006 - February 2013
CompManagement, Inc. November 2002 - August 2006
Skills
Third Party..., Management of..., Manage Client..., Quality Assurance, Project Management, Program Management, Proposal Writing, Contract Management, Business Development, Claims Management, Risk Management, Claim, Workers Compensation, Legal Liability
Education
Michigan State University 2011 — 2015
Certified Workers Compensation Professional
Longwood College 1983 — 1987
Sociology
Key Risk Management Services January 2012 - Present
Key Risk Management Services July 2005 - December 2011
McDonalds May 2002 - May 2005
Skills
Workers Compensation, Customer Service, Insurance, Claim, Microsoft Office, Strategic Planning, Time Management, Risk Management, Microsoft Excel, Customer Satisfaction, Property & Casualty..., Financial Analysis, Leadership, Process Improvement, Access, Casualty, Claims Management, Claim Investigation, Risk Assessment, General Insurance, Public Speaking, Claims Handling, Claims Resolution, Commercial Insurance, Workers' Compensation..., Medicare, Reinsurance, Negotiation, Adjusters
Education
University of North Carolina at Greensboro 2012 — 2014
Master of Business Administration (MBA)
Appalachian State University 2002 — 2005
Bachelor of Science in Business Administration, Finance and Banking
Dycom Industries August 2010 - March 2014
The Jacobson Group March 2010 - July 2010
The Claim Solutions April 2009 - August 2009
Key Risk Management Services October 2006 - March 2009
Custard Insurance Adjusters December 2004 - October 2006
The Claims Solutions April 2003 - December 2004
Skills
Claims Management, Claim, Risk Management, SharePoint, Outlook, Microsoft Excel, Microsoft Word, Insurance, Property & Casualty..., Commercial Insurance, Settlement, Workers Compensation, Access, General Insurance, Software Documentation, Negotiation, Auditing, Process Improvement, Liability, Employee Benefits, Training, Leadership, Strategic Planning, Management, Team Building, Analysis, Health Insurance, Account Management, Underwriting, Medicare
Education
San Diego State University-California State University 1982 — 1984
Associate's degree, Business Administration and Management, General
Caroline Street, Licensed Massage Therapist January 2012 - Present
Prima Day Spa February 2013 - Present
self-employed June 2001 - September 2013
Porters Neck Yoga & Spa August 2012 - March 2013
Planned Parenthood of Central North Carolina January 2008 - June 2010
Key Risk Management Services June 2008 - August 2008
Education
Body Therapy Institute 2011 — 2011
Massage Therapy Diploma, Swedish and Myofascial Massage
University of North Carolina at Chapel Hill 2006 — 2010
BA, Interpersonal and Organizational Communication, Women's Studies
R.D. Patterson Consulting June 2014 - Present
Lexington Insurance Company July 2004 - May 2014
KPMG November 2003 - August 2004
Aon Risk Services July 1994 - July 2004
Key Risk Management Services July 1993 - July 1994
Skills
Claim, Claims Management, Legal Liability, Liability, Litigation Management, Casualty, Excess, Professional Liability, Reinsurance, Property & Casualty..., Commercial Insurance, Subrogation, Risk Management, Brokers, Insurance, General Insurance, Commercial Lines, Public Liability, Insurance Law, Product Liability, Underwriting, Workers Compensation, Casualty Insurance
Education
University of Hartford - MBA Business 1993 — 1994
Master of Business Administration (M.B.A.), Finance
The University of Connecticut 1982 — 1986
Bachelor of Arts (B.A.), Economics
Pomperaugh High School 1978 — 1982
High School Diploma
Franklin Lakes
Franklin Lakes
Franklin Lakes
Franklin Lakes
Key Risk Management Services 2007 - 2013
Clear Channel April 2007 - September 2007
ADP February 1991 - June 2006
McGinnis Home July 1984 - February 1991
Scientific Radio Systems February 1982 - June 1984
US Navy October 1977 - October 1981
Skills
Call Center..., Call Center Development, ADP Payroll, Payroll Services, Workers Compensation, Customer Oriented, Customer Service, Customer Satisfaction, Customer Support, Employee Training, Interviews, Risk Management, Process Improvement, Multi-state Payroll..., Supply Management, Troubleshooting, Mentoring, Disciplinaries, Hiring, Sales, Human Resources, Insurance, Property
Education
Arizona Govermental Training Service 1996 — 1996
Supervisor's Academy Completion, Supervisory Skills, 5.75 CEUs awarded
Mesa Community College 1992 — 1994
none, Business Administration and Management, General, B average
Monroe Community College 1982 — 1983
none, Business Administration and Management, General
Whitesboro Central High 1973 — 1977
NYS Regents Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program, out of a 4.0 average graduated with a 3.8
MagMutual Insurance Company September 2004 - April 2015
Key Risk Management Services September 2001 - August 2004
Amerisafe, Inc. March 1998 - August 2001
Universal Underwriters Insurance Company March 1997 - February 1998
North Carolina School Boards Association March 1996 - February 1997
Consolidated Administrators April 1995 - February 1996
Skills
Claims Management, Claims, Property & Casualty..., Insurance, Insurance Claims, Litigation Management, Professional Liability, Litigation, Liability, Claim, Personal Injury, Medical Malpractice, Workers Compensation, Legal Liability, Product Liability, Mediation
Education
Appalachian State University 1990 — 1994
BS, Criminal Justice
Sedgwick July 2015 - Present
Key Risk (a W. R. Berkley Company) April 2014 - Present
Key Risk Management Services July 2009 - April 2014
Key Risk Management Services July 2008 - July 2009
Key Risk Management Services June 2006 - July 2008
PMA Insurance Group April 2000 - June 2006
PMA Insurance Group February 1999 - April 2000
PMA Insurance Group January 1996 - January 1999
PMA Insurance Group January 1994 - January 1996
USF&G January 1986 - January 1994
Skills
Workers Compensation, VA, Claims, Claims Management, Insurance, Training, Claim, Liability, Claim Investigation, Casualty, Commercial Lines, Subrogation, Workers' Compensation..., Litigation Management, Customer Service, Property, Casualty Insurance
Education
Central Piedmont Community College
Associate, Applied Sciences - Paralegal Technology
University of North Carolina at
Bachelor of Science, Criminal Justice
The Fresh Market October 2013 - Present
Key Risk Management Services September 2005 - November 2012
Skills
Claim, Workers Compensation, Insurance, Workers' Compensation..., HIPAA, Adjustments, Provider Relations, Claims Resolution, Claims Handling, Accident, Medical Terminology, COBRA, Beer, Public Speaking, Management, Customer Service, Employee Training, Sales, Account Management, Team Building, Retail, Inventory Management, Microsoft Excel, Training, Microsoft Office, Leadership
Education
Guilford College 2007 — 2012
Business Management, Business Administration and Management, General
Penn National Insurance May 2012 - Present
Key Risk Management Services July 2011 - September 2011
PMA Companies August 2007 - July 2011
PMA Companies August 2005 - September 2007
Central Pennsylvania March 2000 - August 2005
Central Atlantic January 1996 - December 1999
Central Pennsylvania June 1987 - November 1995
Skills
Underwriting, Workers Compensation, Property & Casualty..., Casualty, Insurance, Risk Management, Umbrella Insurance, Brokers, Commercial Insurance, Excess, Claim, Legal Liability, Liability, Professional Liability, Commercial Lines, Casualty Insurance, General Insurance
Education
Fairmont State University 1983 — 1986
B.S., Business Administration
United Guaranty Corporation August 2010 - January 2013
EDS at Thomas Built Buses March 2007 - April 2009
Grass America, Inc. 2001 - 2006
Key Risk Management Services 1999 - 2001
Skills
Active Directory, Troubleshooting, Technical Support, Security, Help Desk Support, System Administration, VPN, Computer Hardware
Education
ECPI College of Technology 1997 — 1998
Network Administration/Office Technology, 3.9 GPA
UNC-Wilmington 1991 — 1995
Bachelor of Arts (B.A.), Psychology
Southern Rehab Network July 2015 - Present
Key Risk (a W. R. Berkley Company) April 2013 - July 2015
BCBSN December 2012 - April 2013
Key Risk Management Services July 2007 - December 2012
Key Risk Management Services July 2002 - July 2007
Wake Forest University January 2001 - July 2002
CorVel Corporation April 1998 - January 2001
Key Risk Management Services December 1993 - April 1998
Forsyth Medical Center February 1992 - November 1993
Medical College of Georgia 1992 - 1993
Skills
Healthcare Management, Case Managment, Workers Compensation, Nursing, Rehabilitation, Managed Care, Medical Cost Containment, Certified Case Manager, Medicine, Disease Management, Disability Management, HIPAA, Medical Case Management, Utilization Review, Health Insurance, Workers' Compensation..., Utilization Management, Vocational..., Medicare, Claim, Case Management, Claims Management, CCM, Patient Advocacy, Nursing Education, Medicaid, Medical/Surgical, Provider Relations
Education
Carlow College 1982 — 1986
BSN, Nursing
Strategic Comp June 2014 - Present
D.H. Griffin Companies January 2013 - June 2014
Enzo's October 2012 - December 2012
FCCI October 2006 - October 2012
Scott Insurance October 2002 - October 2006
Penn National Insurance October 1999 - October 2002
Concentra 1997 - 1998
Key Risk Management Services 1996 - 1997
Skills
Workers Compensation, Insurance, Property & Casualty..., Claim, Commercial Insurance, Casualty, Liability, Commercial Lines, Claims Management, Litigation Management, Case Managment, Reinsurance, Risk Management, Employee Benefits, Claim Investigation, Mediation, Subrogation, Case Management, Casualty Insurance
Education
University of North Carolina at Greensboro 1987 — 1990
Early Childhood Education (K-5)
Southern Alamance HS
Key Risk Management Services December 2006 - February 2010
Fresenius Medical Care July 2003 - December 2006
Skills
Word, Excel, PowerPoint
Education
Guilford Technical Community College 2009 — 2012
Key Risk Management Services 2013 - Present
Integrace Senior Services April 2011 - June 2013
Home Care Agency May 2011 - March 2013
Anoroc Agency May 2010 - April 2011
Community Hospice Foundation October 2002 - May 2010
Community Home Care and Hospice 2002 - 2008
Medical Personnel Staffing, Inc. 1984 - 1991
Wake Medical Center 1979 - 1982
Skills
Home Care, Long-term Care, Certified Case Manager, Disability Management, Elder Care, Healthcare, Hospitals, Managed Care, Nursing, Healthcare Management, Medicare, Case Managment, Leadership, Medicaid, Marketing, Workers Compensation, Health Insurance, Physician Relations, EMR, Patient Advocacy, HIPAA, Healthcare Consulting, Medicine, Case Management
Education
East Carolina University 1975 — 1979
BS, Nursing
Key Risk Management Services December 2010 - September 2015
Liberty Mutual June 2006 - December 2010
IBM December 2003 - September 2005
S&ME, Inc. July 2002 - December 2003
Skills
Risk Assessment, Claims Management, Ergonomics, Environmental Awareness, Workers Compensation, Property & Casualty..., Safety Training, Public Speaking, Commercial Insurance, Insurance, Workplace Safety, Training, Industrial Hygiene, Liability, Management, Underwriting, Program Management, Project Planning, Risk Management, Accident Investigation, Occupational Health, Safety Management..., Investigation, Brokers, Policy, EHS, Claim, Financial Risk, Industrial Safety, Hazard Recognition, Behavior Based Safety, Hazard Analysis, Legal Liability, General Insurance, Reinsurance, Auditing, Casualty, Risk Analysis, Commercial Lines, Inland Marine, Professional Liability, Umbrella Insurance, Workers' Compensation..., Accident, Risk Management..., Enterprise Risk..., Claim Investigation, Analysis, Litigation Management, Health Insurance
Education
The National Alliance for Insurance Education 2014 — 2014
Certified Risk Manager, Risk Control, Pass
Virginia Commonwealth University - School of Business 2014 — 2014
Fundamentals for Supervisors, Performance Mangement
The National Alliance for Insurance Education 2014 — 2014
Certified Risk Manager, Principles in Risk Management, Pass
Professional Education 2002 — 2013
Loss Prevention and Risk Management
Mid Atlantic OTI Education Center 2012 — 2012
Authorized OSHA General Industry Outreach Trainer, OSHA General Industry Standard
Walden University 2008 — 2010
MBA, Risk Management
American Institute for CPCU/Insurance Institute of America 2006 — 2008
Associate in Risk Management
George Mason University 1999 — 2002
BA, Biology Environmental Management and Public Policy
George Mason University 1999 — 2002
Certificate Environmental Management; Public Policy
Old Dominion University 1996 — 1998
Environmental Health Science
American Modern Insurance Group August 2013 - Present
The Midland Company June 2005 - Present
Key Risk Management Services 2002 - 2005
OneBeacon Insurance January 1997 - January 2002
Skills
Insurance, Property & Casualty..., Claim, Negotiation, Leadership, Strategic Planning, Management, Process Improvement, Workers Compensation, Customer Service, Budget, Performance Management, Sales Management, Sales, Account Management, Casualty, Commercial Insurance, Legal Liability, Casualty Insurance, General Insurance, Underwriting, Liability, Risk Management
Education
Rollins College - Crummer Graduate School of Business 1989 — 1992
Master of Business Administration (MBA)
Vanderbilt University 1981 — 1985
BA, Economics
Self-employed January 2010 - Present
Key Risk Management Services May 2007 - January 2009
Craig/Is Ltd October 2001 - February 2007
AT&T October 2000 - October 2001
Instituto Cultural Dominico Americano September 1998 - October 2000
Skills
Internet, Keyword Research, Microsoft Office, Microsoft Excel, Microsoft Word, Marketing Research, Social Networking, Organization, Photoshop, Quality Management, Problem Solving, Twitter, Research, Social Media, Blogging, Customer Service, Claim, Event Planning, Newsletters
Education
University of North Florida
North Carolina League of Municipalities February 2014 - Present
Amtrust Insurance Group and Others September 2009 - February 2014
Key Risk Management Services November 2004 - August 2009
Travelers Insurance November 2003 - November 2004
Royal & Sun Alliance October 1994 - November 2003
Cincinnati Financial Corporation January 1994 - October 1994
Zurich Insurance May 1979 - November 1993
Skills
Workers Compensation, Insurance, Commercial Insurance, Auditing, Property & Casualty..., Legal Liability, Liability, Analysis, Commercial Lines, General Insurance, Risk Management, Underwriting, Financial Risk, Management, Customer Service, Process Improvement, Professional Liability, Reinsurance, Casualty, Casualty Insurance
Education
Kent State University - Graduate School of Management 1972 — 1974
BBA, Business Manangement and Finance
The University of Akron 1970 — 1972
Accounting
Sirius Computer Solutions January 2006 - Present
Key Risk Management Services January 2000 - January 2006
Tyco Electronics October 1989 - January 2000
RJ Reynolds September 1985 - August 1989
Skills
Storage, Network Administration, Cloud Computing, Disaster Recovery, Tivoli Storage Manager, VMware ESX, VMware Infrastructure, VMware VCB, VMware Site Recovery..., VMware View, Brocade Fibre Switches, VBScript, Powershell, VMware PowerCLI, VMware, VMWare Cloud Director 5, TSM, TSM for Virtual..., Active Directory, Testing, Infrastructure, Storage Area Networks, Virtualization, NetApp, SAN, Server Architecture, NAS
Education
High Point University 1990 — 1994
BS, Computer Information Systems
Forsyth Technical Community College 1983 — 1985
Associates, Electronics Engineering Technology
Ledford High School
Red Hat January 2013 - Present
Red Hat April 2010 - January 2013
Bell Partners February 2008 - April 2010
Key Risk Management Services January 2005 - February 2008
Skills
Windows, Customer Service, HTML, Troubleshooting, System Administration, Cloud Computing, Training, Microsoft Office, Virtualization, Management, Java, Open Source
Education
University of North Carolina at Greensboro 2004 — 2008
Bachelors, Marketing, IT
Université Jean Moulin (Lyon III)
Humana February 2014 - Present
AseraCare Hospice January 2014 - Present
PMA Companies January 2009 - November 2013
Key Risk Management Services August 2006 - January 2009
CompManagement, Inc. 1999 - 2006
Skills
Certifed Case Manager, Registered Nurses, Certified Case Manager, Managed Care, Workers Compensation, Utilization Management, Medical Case Management, Case Managment, Utilization Review, Claim, Medicare, Claims Management, Disease Management, Healthcare, Disability Management, Insurance, Legal Nurse Consulting, Health Insurance, HEDIS, Medicaid, Network Development, Pharmacy Benefit..., Provider Relations, Medical Cost Containment, Workers' Compensation..., HIPAA, CCM, Claim Investigation, Case Management, Liability, Home Care, Property & Casualty...
Education
Union College 1981 — 1985
A.S, Nursing
Union County College 1981 — 1985
RN, Nursing
Apex Energetics March 2011 - Present
Allen Tate Realtors October 2003 - December 2010
Personal Care Services May 1993 - June 2004
Key Risk Management Services June 1995 - June 1996
Education
North Carolina State University - College of Management 1989 — 1993
BS, Business Management
Converse College 1989 — 1991
Accounting
R J Reynolds High School 1985 — 1989
Director and Founding Leader, Stella and Dot September 2009 - Present
Carpenter, Cammack and Associates August 1998 - November 2005
Moore and Johnson Agency July 1993 - July 1998
Key Risk Management Services December 1991 - July 1993
Skills
Business Networking, Recruiting, Direct Sales, Business Coaching, Sales
Education
Appalachian State University 1986 — 1989
BS, Communications - Public Relations, Media Advertising, Marketing
National General Insurance November 2014 - Present
Key Risk Management Services January 2009 - November 2014
National General Insurance 2000 - 2009
Salem Nationalease Corp. 1995 - 2000
Skills
Call Centers, Insurance, Claim, Property & Casualty..., Workers Compensation, Health Insurance, Process Improvement, Team Building, Training
Education
Forsyth Technical Community College
Management Development Program
Qorvo, Inc. January 2015 - Present
RFMD January 2013 - December 2014
Gilbarco Veeder Root January 2012 - January 2013
RFMD November 2008 - December 2011
RFMD October 2004 - November 2008
RFMD May 2000 - October 2004
Key Risk Management Services November 1998 - May 2000
Skills
Negotiation, Program Management, Purchasing, Planning, Customer Service, Supply Chain, Supply Chain Management, SAP, Microsoft Office, Supplier Management, Procurement, ERP, Operations Management, Cost Reduction, Materials Management, Contract Negotiation, Inventory Management, MS Project, Forecasting, Product Development, Strategic Planning, Product Management, Wireless, Logistics, Strategic Sourcing, Excel, Manufacturing, Semiconductors, RF, Databases, Product Lifecycle..., MRP, Project Management, SPC, Cellular Communications, Production Planning, Manufacturing Operations, Electronics, Supply Management, Semiconductor Industry, Design for Manufacturing, Product Engineering, IC, LTE, WiFi, Consumer Electronics, Kaizen, Cross-functional Team...
Education
North Carolina State University 2015 — 2019
Bachelor of Arts (BA), Leadership in the Public Sector
Guilford Technical Community College 2005 — 2012
Associate of Arts (AA), General Studies
North American Senior Benefits August 2014 - Present
ASI System Integration June 2013 - March 2014
UPS January 2013 - June 2013
UPS Supply Chain Solutions September 2011 - December 2012
Key Risk Management Services October 2008 - September 2011
PitStop Grille January 2007 - June 2008
USG May 2006 - October 2006
USG May 2005 - August 2005
Skills
Engineering, Project Management, Manufacturing, AutoCAD, Mechanical Engineering, Microsoft Excel, Microsoft Office, Leadership, Microsoft Word, CAD, Inventory Management, Process Improvement, Time Management, Customer Service, PowerPoint, Machining, Process Scheduler, Research, Public Speaking, Human Resources, Event Planning, Risk Management, Operations Management, Continuous Improvement, Coaching, Troubleshooting, Budgets, Supervisory Skills, Six Sigma, Process Engineering, Project Engineering, Program Management, Customer Satisfaction, Change Management, Strategic Planning, Social Networking, Team Building, Procurement, Data Analysis, Training, Contract Management, Recruiting, Team Leadership, Solidworks, Cost Control, Schedule Control, Gantt Project, Microsoft Project, Matlab, Minitab
Education
Keller Graduate School of Management of DeVry University 2013 — 2015
Master’s Degree, Project Management, 3.72
North Carolina Agricultural and Technical State University 2002 — 2011
B. S., Mechanical Engineering
PointClickCare February 2015 - Present
Clinithink, LLC January 2013 - February 2015
Availity October 2005 - December 2012
Web.com May 2000 - October 2005
Calibur Consulting Group August 1998 - May 2000
IHDS October 1997 - August 1998
Key Risk Management Services November 1996 - October 1997
The PMA Group December 1995 - November 1996
Alexsis Risk Management Services October 1984 - December 1995
Skills
Product Strategy, Product Management, Project Delivery, Product Development, Project Planning, Strategic Planning, Product Life Cycle..., Product Launch, Product Planning, Business Strategy, Market Analysis, Healthcare, Requirements Analysis, Contract Negotiations, Vendor Management, Process Improvement, Technology..., Vendor Relations, Cross-functional Team..., P&L Management, Operations Management, Budget Management, Team Management, Strategy Development, P&L, Strategic Partnerships, Problem Solving, Cost Reduction, Team Leadership, Budgeting, Contract Negotiation, Business Process..., Portfolio Management, HIPAA, Business Requirements, Team Building, Program Management, Business Analysis, Healthcare IT, SDLC, Agile, Analysis, Healthcare Information..., Agile Methodologies, Leadership, Project Management, Start-ups, Risk Management, Strategy, Business Process
Education
University of North Florida - College of Business Administration
MBA, Finance
University of Missouri-Columbia
BA, Psychology
Sirius Computer Solutions May 2015 - Present
Varrow September 2013 - Present
Key Risk Management Services August 2005 - September 2013
Harris Teeter April 2004 - August 2005
Xspedius Communications 2000 - 2002
Saudi Telecom Company January 2000 - June 2000
KMC Telecom 1999 - 2000
MCI Corporation 1997 - 1999
United States Army 1992 - 1995
Skills
Server Management, Document Processing, Network Design, Customer Service, Problem Solving, Windows, Documentation, VPN, Operating Systems, Security, SharePoint, Telecommunications, Avaya PBX, Server Administration, Windows Server 2003, Windows Server 2008, FTP, ESXi, VMware, Fax Server, VoIP, Windows Server, Switches, Software Documentation, Project Management, Process Automation, Employee Training, Storage Area Networks, iSCSI, Linux, Network Administration, Process Improvement, Software Installation, Microsoft SQL Server, Disaster Recovery, Active Directory, Citrix, System Administration, WAN, System Deployment, Servers, Hardware, EMC Storage, Cisco UCS, Virtualization, IIS, Isilon, Windows 7, SAN, Cisco Technologies
Education
High Point University 2001 — 2004
Bachelor of Science, Business Administration
SUNY Oswego 1996 — 1997
Computer Science coursework
OpenSymmetry December 2013 - Present
Sears Holdings Corporation January 2013 - December 2013
Key Risk Management Services June 2012 - January 2013
Acxiom June 2010 - June 2012
Temple-Inland March 2007 - June 2010
Skills
Business Intelligence, Data Warehousing, Business Objects, SQL, Microsoft SQL Server, PL/SQL, XML, Tableau, Microstrategy, Requirements Gathering, Hyperion Interactive..., Oracle SQL, Data Analysis, Business Analysis, Web Services, SDLC, ETL, Oracle, Requirements Analysis
Education
University of Arkansas at Little Rock 2010 — 2011
Graduate Certificate, Information Quality
Pokhara Vishwavidalaya 2000 — 2004
Bachelor, Computer Engineering
Meadowbrook Insurance Group, Inc. September 2014 - Present
Five Star Insurance Services, Inc. June 2008 - January 2013
Key Risk Management Services March 2006 - June 2008
Next Generation Underwriters, Inc. & Safety Engineering Consultants, inc. February 2001 - March 2006
Penco, a subsidiary of Willis, PLC December 1991 - February 2001
Skills
Insurance, Property & Casualty..., Workers Compensation, Risk Management, Professional Liability, Contract Negotiation, Budgets, Surety Bonds, Insurance Brokerage, Pooling, Microsoft Word, Umbrella Insurance, Negotiation, Microsoft Excel, Excess & Surplus Lines, Public Liability, Problem Solving, SharePoint, Budget Proposals, Microsoft Power Point, Personal Income Tax...
Education
Lipscomb University 1970 — 1974
Bachelor of Science (B.S.), Accounting and Business/Management
JHF Re3 Adoption and Therapy January 2014 - Present
Womble Carlyle December 1997 - Present
Jumping H Farm June 1997 - Present
Key Risk Management Services January 1994 - December 1997
Skills
legal specific software..., Summation database..., Software Trainer, Enterprise Summation, Relativity, Livenote, Vision Compulaw, Sanction, Sharepoint, Escanit, IT Technicle Deskside..., Help Desk..., SharePoint, Training, Corporate Law, Databases, LiveNote, Litigation Support, IPRO, Document Management, Document Review, Enterprise Software, Records Management, Legal Research, Litigation, Legal Assistance, Trials, Legal Documents, Information Technology, Patent Litigation, Product Liability, Knowledge Management
Education
Guilford Technical Community College
High Point University
Bachelor's degree
Key Risk Management Services August 1998 - Present
Key Risk Management Services/ Insurance August 1998 - Present
Reliance Insurance August 1997 - August 1998
Reliance Insurance June 1997 - August 1998
Skills
Claims Management, Property & Casualty..., Mediation, Claim, Workers Compensation, Medicare, Subrogation, Liability, General Insurance, Insurance, Casualty, Commercial Insurance, Commercial Lines
Education
Professional2003American Educational Institute 2003 — 2003
Workers Compensation Law Specialist
N.C. Agricultural & Technical State University 1991 — 1994
Education Bachelors of Arts, English
North Carolina A&T State University 1990 — 1994
B.A., English
Key Risk (a W. R. Berkley Company) August 2014 - Present
Key Risk Management Services February 2011 - August 2014
Key Risk Management Services July 2008 - February 2011
Skills
Insurance, Underwriting, Risk, Workers Compensation, Commercial Insurance, Property & Casualty..., Customer Service, Financial Risk, Commercial Lines, General Insurance, Casualty, Liability, Claim, Management, Casualty Insurance
Education
Appalachian State University
BSBA, Finance and Banking, Risk and Insurance
Key Risk Management Services December 2007 - Present
Comp Management/Sedgwick CMI December 2005 - December 2007
Royal & Sun Alliance March 2003 - December 2005
ACE Group December 2000 - March 2003
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Research, Windows, Outlook, Public Speaking, Negotiation, Insurance, Customer Satisfaction, Analysis, Access, Software Documentation, Process Improvement, Time Management, Claim, Claims Management, Liability, Property, Risk Management, Training, Workers Compensation
Education
Salisbury State University
BB&T January 2011 - Present
Key Risk Management Services June 2006 - December 2010
Philmont Scout Ranch May 2002 - August 2002
Skills
Insurance, Risk Management, Management, Claim, Business, Property & Casualty..., Commercial Insurance, Workers Compensation, Customer Service, Casualty, Sales, Legal Liability
Education
Appalachian State University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Managment and Risk Management and Insurance
Hanesbrands Inc. October 2011 - Present
Furniture Brands International 2006 - October 2011
Tradewinds Airlines, Inc. 2001 - 2006
Vestal Investments, Inc. 1996 - 2001
Tel Express, Inc. 1995 - 1996
Key Risk Management Services 1992 - 1995
Skills
Inventory Control, Inventory Management, Forecasting, JD Edwards, Supply Chain, SAP, Supply Chain Management, ERP, Accounts Payable, Microsoft Excel, Access, Mas 90, Payroll, Internal Controls, SOX Compliancy, Financial Analysis, Financial Reporting, Financial Accounting, Lawson General Ledger, POS, Aims, frs, OneSource, Microsoft Word, Oracle Applications, Hyperion Enterprise
Education
Guilford College
Bachelors, Accounting
UNC Greensboro
Master of Business Administration (M.B.A.), Business Administration
Maitland-Smith March 2007 - Present
Smith, Inc August 2007 - October 2011
Maitland-Smith, Inc. March 2001 - August 2007
Maitland-Smith March 2001 - 2007
Key Risk Management Services March 1993 - March 2001
Key Risk Management Services 1993 - 2001
Belk Department Store June 1993 - January 1995
T Technologies, Inc February 1979 - February 1993
AT & T Technologies 1978 - 1993
Skills
Furniture, Inventory Management, Sales, Furnishings, Process Improvement, Product Development
Education
University of North Carolina at Greensboro
Alamance Community College
Associate Degree, Business Administration
Key Risk Management Services March 2007 - Present
VF Corporation November 2000 - March 2007
Skills
Sarbanes-Oxley Act, Internal Audit, Budgets, Forecasting, Internal Controls, Process Improvement, Financial Reporting, Auditing, Microsoft Excel, Management, Financial Analysis, Essbase, Microsoft Office, PowerPoint, Risk Management, Sarbanes-Oxley, Customer Service, Strategic Planning, US GAAP, GAAP
Education
University of North Carolina at Greensboro 2001 — 2003
Eton Advisors March 2015 - Present
Core Techs, Inc September 2012 - February 2015
Essent Guaranty, Inc. March 2011 - September 2012
Talon IP Communications June 2010 - March 2011
SilkRoad August 2008 - May 2010
Key Risk Management Services September 2007 - August 2008
Volvo IT September 2005 - May 2007
Syngenta Crop Protection 2002 - 2005
BCE Emergis / InvoiceLink 1999 - 2002
Syngenta Crop Protection 1997 - 1999
Skills
C#, ASP.NET, Web Services, AngularJS, JavaScript, Microsoft SQL Server, Databases, XML, T-SQL, .NET, jQuery, WCF, Java, IIS, VB.NET, SharePoint, AJAX, JSP, Agile Methodologies, Web Applications, ASP, ADO.NET, WinForms, PL/SQL, Windows Scripting, Git
Education
Montclair State University 1981 — 1982
Davidson College 1979 — 1981
Key Risk Management Services December 2007 - Present
Skills
Workers Compensation, Insurance, Risk Management, Claims Management, Claim, Commercial Insurance, Professional Liability, Customer Service, Budgets, Liability, Legal Liability, Litigation, Medicare
Education
Adelphi University 1995 — 1998
MA, Management
State University of New York College at Oneonta 1987 — 1991
BS, Business Economic
State University of New York College at Oneonta
Bachelor of Science (BS), Business/Managerial Economics
United Heartland February 2014 - Present
Key Risk Management Services December 2010 - January 2014
Key Risk 2003 - 2010
CMS 1997 - 2001
Skills
Ergonomist Specialist, Workers Compensation, Risk Control, Sales and Marketing, Training, @Risk, Insurance, Claims Management, Healthcare, Property & Casualty..., Commercial Insurance, Brokers, Casualty, Claim, Risk Management, General Insurance, Underwriting
Education
East Carolina University
Health and Sport Science, Health and Sports Medicine
PMA Companies July 2013 - Present
Key Risk Management Services, LLC, a W.R. Berkley company January 2009 - July 2013
Key Risk Management Services July 2007 - December 2008
Key Risk Management Services March 2005 - July 2007
Edward Jones February 2003 - August 2004
College of Financial Planning January 2002 - February 2003
Advance Auto Parts May 2000 - December 2001
Roanoke County August 1999 - May 2000
Transkrit January 1995 - June 1999
Mobil Plastics Europe, Luxembourg July 1992 - January 1995
Skills
Windows Server, Outsourcing, Strategic Planning, Data Center, Software Development
Education
Northwestern University 2014 — 2016
Master of Science (MS), Predictive Analytics
Saint Joseph's University 2012 — 2013
Master of Science (MS), Business Intelligence
University of North Carolina at Greensboro 1985 — 1987
M.B.A., Business
Carnegie Mellon University 1975 — 1979
B.S., Applied Mathematics
Walton Signage March 2009 - Present
Allen Industries, Inc. January 2000 - March 2009
Allen Industries Inc. January 1997 - January 2000
Sunstates Maintenance Corporation May 1995 - January 1997
Key Risk Management Services December 1993 - May 1995
Key Risk Management Services October 1992 - December 1993
Skills
Project Delivery, Retail, Account Management, Team Building, Project Management, Strategic Planning, Program Management, Project Planning, Contract Negotiation, PMP, Process Scheduler, Management, Team Leadership, Facilities Management, Operations Management
Education
Averett University 1989 — 1992
B.S., Business Management
Carolina Meadows, Inc. July 2000 - January 2010
Betsy Johnson Regional Hospital August 1999 - July 2000
Youth Focus, Inc. September 1994 - August 1999
TSHRM Board 1993 - 1995
Key Risk Management Services September 1992 - October 1994
Education
Syracuse University 1987 — 1992
The Comp Center January 2000 - Present
Key Risk Management Services January 1996 - January 2000
US Navy May 1977 - June 1981
Skills
Safety Management..., Workers Compensation, Risk Management, Underwriting, Management, Occupational Health, Industrial Safety, Risk Assessment, Accident Investigation, Construction Safety, Construction, Insurance, Team Building, Hazard Analysis, Project Management, Policy, Behavior Based Safety
Education
NC A&T 2004 — 2006
MS, Industrial Technology and Safety
UNC Chapel Hill 1973 — 1977
BA, Poli Sci
Key Risk Management Services September 2009 - Present
Key Risk Management Services February 2008 - September 2009
Key Risk Management Services June 2004 - February 2008
Education
Elon University - Martha and Spencer Love School of Business 2006 — 2009
MBA
Appalachian State University 2001 — 2004
BSBA, Finance, Insurance
Key Risk Management Services September 2013 - Present
Central Penn Piranha Semi-Pro Football March 2013 - Present
Susquehanna Township High School August 2010 - Present
Liberty Mutual Insurance June 2013 - September 2013
PSBA Insurance Trust April 2004 - June 2013
Marsh & McLennan Companies, Inc. April 1999 - April 2004
Aetna/Travelers 1990 - 1994
Skills
Property & Casualty..., Workers Compensation, Professional Liability, Insurance, Underwriting, Commercial Insurance, Legal Liability, Casualty, Liability, Umbrella Insurance, Claim, General Insurance, Employee Benefits, Risk Management, Commercial Lines, Reinsurance, Health Insurance, Employment Practices..., Life Insurance, D&O, Disability Insurance, Brokers, Claims Management, Casualty Insurance
Education
Temple University 1982 — 1985
Industrial Psychology
Susquehanna Township
United Guaranty Corporation May 2010 - Present
United Guaranty Corporation December 2005 - May 2010
Key Risk Management Services October 1999 - August 2005
GMAC Insurance January 1983 - September 1999
Education
Gardner-Webb University
Bachelor of Science, Accounting
Cruise Planners March 2014 - Present
SmartBird Travel & Cruises LLC January 2014 - Present
Panache Partners LLC September 2009 - Present
Key Risk Management Services December 2008 - December 2009
Discover Re July 2005 - March 2009
JLM Risk Management 1998 - 2005
US Army October 1985 - February 2002
Sedgwick James of Georgia October 1995 - December 1997
Johnson & Higgins of Georgia October 1991 - October 1995
AIG May 1989 - October 1991
Skills
Risk Management, Leadership, Insurance, Management, Strategic Planning, Marketing Management, Marketing, Operations Management, Business Development, Project Management, Entrepreneurship, Executive Management, Commercial Insurance, New Business Development, Business Strategy, Marketing Strategy, Training, Team Building, Account Management, Event Management, Marketing Event Planning, Catering, Fundraising, Tourism, Luxury Cruise, Travel Management, Leisure Travel, Travel Planning, Caribbean Travel, Adventure Travel, Destination Events, Group Cruises, Safari, Certified Sandals, International Travel, Air Travel, Family Vacations, Vacation Rental, Disney Vacations, Wine & Food Pairing, Travel Arrangements, Business Travel, Travel, Event Planning, Sales, Program Management, Strategy, Customer Service, Public Relations, CRM
Education
American Institute for Chartered Property & Casualty Underwriters 1992 — 1994
CPCU Designation
Hampton University 1980 — 1985
Bachelor of Science (BS)
Key Risk Management Services December 2010 - Present
Skills
Ratemaking, Loss Reserving, Actuaries, Actuarial Science, Property & Casualty..., Casualty, General Insurance, Insurance, Commercial Lines
Education
North Carolina State University 1991 — 1994
MS, Mathematics
University of North Carolina at Asheville 1986 — 1990
BA, Mathematics
Key Risk Management Services DirectorKey Risk Management Services2006 - 2009
Ohio Casualty Group 1981 - 2003
Skills
Workers Compensation, Insurance, Auditing, Negotiation, Claims, Claims Management, Litigation Management, Compliance
Education
Florida Atlantic University 1975 — 1977
BA, History, Education
Key Risk Management Services August 2012 - Present
Preferred Employers Insurance Company February 2006 - October 2012
First Health Care Network July 2003 - February 2006
Skills
CCM, COHN-s, CLCP, MSCC, CPUM, ALNC, Workers Compensation, Case Management, Microsoft Office, Lotus Notes, Excel, Compliance, Word, Coaching, Windows, Team Building, PowerPoint, Documentation, Insurance, Nursing, Utilization Management, Problem Solving, Mentoring, Supervisory Skills, Healthcare, Claims, Team Leadership, Change Management, Teamwork, Writing, Health, Troubleshooting, Hiring
Education
University of Phoenix 2003 — 2006
Masters, Nursing
National University 1989 — 1990
Bachelor of Science, Occupational Health and Safety
Selective Insurance August 2014 - Present
Travelers March 2012 - July 2014
Key Risk Management Services 2008 - 2010
Overland Solutions, Inc. 2005 - 2008
Employers Insurance Company of Nevada 2000 - 2005
ManagedComp 1999 - 2000
Diversified Contracting 1996 - 1999
US Marine Corps 1987 - 1992
Skills
Risk Management, Workers Compensation, Insurance, Process Improvement, Program Management, Leadership, Financial Risk, Negotiation, Safety Management..., Customer Service, Property & Casualty..., Commercial Insurance, Claims Management, Legal Liability, Property
Education
Keene State College 1995 — 1996
BS, Industrial Safety
North Country Community College 1993 — 1994
AS, Math/Science
Berkshire Hathaway HomeServices August 2015 - Present
CorVel Corporation September 2013 - Present
Mary Kraft Staffing and HR Solutions October 2012 - September 2013
CompServices, Inc September 2007 - August 2012
Key Risk Management Services August 2006 - July 2007
Comp Management, Inc. April 2001 - August 2006
Trigon Administrators May 1990 - April 2001
Gates McDonald 1985 - 1990
Skills
Workers Compensation, Claims, Strategic Planning, Budgeting, Operations Management, Business Development, Team Leadership, Claim, Budgets, Insurance, Executive Management, Management, Training, Risk Management, Leadership, Team Building, Sales, New Business Development, Casualty, Claims Management, Account Management, Litigation Management, Career Counseling, Program Implementation, Recruiting, Subrogation, Process Improvement, Managed Care, Professional Liability, Finance, Commercial Lines, Health Insurance, Reinsurance, Excess, Legal Liability, Liability, Property & Casualty..., National Account..., Government Contracting, Mentoring Of Staff, Casualty Insurance
Education
Penn State University 1973 — 1977
BS, Insurance and Real Estate
Strayer University-Maryland 2002 — 2008
MBA, Business Management
Insurance Institute of America 1987 — 1988
ARM, Associate in Risk Management
Accident Fund Insurance Company of America January 2004 - January 2010
AP Capital May 2001 - January 2004
GKN Sinter Metals June 2000 - May 2001
Cherokee Sanford Group July 1992 - June 2000
Key Risk Management Services January 1990 - July 1992
Papco, Inc/International Paper July 1989 - January 1990
V. C. Summer Nuclear Station June 1987 - July 1989
US Army April 1981 - March 1984
Education
Ferris State University 1984 — 1986
BS, Criminal Justice - Security Administration
Watts & Easley PLLC July 2015 - Present
South Sea Rattan Collections January 2014 - June 2015
ICS Systems, Inc February 2009 - June 2013
CSI Technology Outfitters February 2009 - June 2013
Harris Computer Systems February 2009 - June 2013
Key Risk Management Services November 2001 - May 2004
Bergen Pest Control June 1994 - October 2001
Skills
Microsoft Office, Outlook, Administrative Support, Word, Excel, Customer Service, AS400 system, TigerPaw, Office Administration, Typing, 10 Key, Team Building, Payroll, Microsoft Excel, Administrative..., Sales, Microsoft Word, Social Media, Office Management
Education
Guilford Technical Community College 1988 — 1990
Associate's degree in Applied Sciences, Medical Office Management/Administration
Western Guilford High School 1986 — 1988
High School Diploma
Key Risk Management Services December 2010 - Present
Firemans Fund Insurance Company April 2000 - December 2010
Safeco Insurance 1996 - 2000
Skills
Workers Compensation, Property & Casualty..., Insurance, Casualty, Claim, Claims Management, General Insurance, Commercial Insurance, Liability, Risk Management, Legal Liability, Casualty Insurance
Education
LSU 1989 — 1993
BA
Key Risk Management Services August 2006 - Present
Corporate Claim & Adjusting, Inc. January 1998 - July 2006
NC Farm Bureau 1989 - 1990
Skills
Claims Management, Risk Management, Legal Liability, Negotiation, Liability, Claims Handling, Property & Casualty..., Personal Injury, Claim, Workers Compensation, Strategic Planning, Commercial Lines, Insurance, Civil Litigation, Litigation, Commercial Insurance, Workers' Compensation..., Underwriting, Customer Service, Medicare, Mediation, General Insurance, Casualty, Process Improvement
Education
Liberty University 1984 — 1989
BS, Business, Finance
Key Risk Management Services September 2004 - Present
Key Risk Management Services November 2001 - Present
Skills
Litigation, Claims Management, Claim, Workers Compensation, Personal Injury, Property & Casualty..., Liability, Mediation, Employment Law, Legal Liability, Insurance, Healthcare, Legal Writing, Event Planning, Casualty, Customer Service
Education
University of North Carolina at Chapel Hill 1990 — 1994
Bachelor of Arts, Psychology
Key Risk Management Services April 2007 - Present
Skills
Workers Compensation, Claims Management
Education
Towson University 1976 — 1980
BSN, Nursing
York Risk Services Group June 2015 - Present
Key Risk Management Services November 2007 - June 2015
Crawford & Company 2006 - 2006
Crawford & Company 2006 - 2006
Liberty Mutual Insurance 1998 - 1998
Skills
Claims Management, Accident, Account Management, Analysis, Case Management, Casualty, Claim, Claim Investigation, Claims Resolution, Commercial Insurance, Insurance, Investigation, Commercial Lines, Customer Service, Disability Insurance, Employee Benefits, General Insurance, Health Insurance, Healthcare, Legal Liability, Liability, Liability Analysis, Litigation, Litigation Management, Management, Medicare, Microsoft Excel, Managed Care, Microsoft Office, Microsoft Word, Negotiation, Professional Liability, Property & Casualty..., Reinsurance, Risk Management, Strategic Planning, Subrogation, Supervisory Skills, Underwriting, Team Building, Workers Compensation, Workers' Compensation...
Education
Radford University - College of Business and Economics 1988 — 1993
BS, Economics
Key Risk Management Services October 2004 - June 2010
BB&T Insurance June 1996 - October 2004
Aetna Life & Casualty May 1977 - June 1996
Education
University of South Florida 1970 — 1974
BA, Accounting and Finance
Key Risk Management Services January 2013 - Present
Berkley Risk Administrators Co, LLC June 2005 - January 2013
Integrated Healthcare Services/ HealthSource October 2004 - June 2005
Apex Chiropractic October 2003 - October 2004
Skills
PowerPoint, Excel, Customer Service, Microsoft Office, Word, Supervisory Skills, Public Speaking, General Office Duties, Office Equipment, Phone Etiquette, Departmental Liaison, Employee Orientation, Team Leadership, Microsoft Excel, Employee Orientations, Microsoft Word, Office Management, Leadership, Problem Solving, Government Liason, Management, Team Building
Education
Cardinal Stritch University - Minnesota 2010 — 2012
BS, Business
Cardinal Stritch University 2008 — 2010
AS, Business
CenterPoint Massage and Shiatsu Therapy School and Clinic 2001 — 2003
Certificate, Massage Therapy/Therapeutic Massage
Hennepin Technical College
CNA, Nursing Assistant/Aide and Patient Care Assistant/Aide
Key Risk Management Services July 1991 - April 2014
Key Risk (a W. R. Berkley Company) 1991 - 2014
Education
University of North Carolina at Greensboro 1985 — 1989
Bachelor of Arts (B.A.), English Language and Literature, General
Guilford Technical Community College August 2008 - Present
New Breed Logistics January 1997 - March 1998
Key Risk Management Services July 1991 - December 1996
Skills
Higher Education, Teaching, Critical Thinking, Research, Non-profits, PowerPoint, Microsoft Word, Microsoft Excel, Microsoft Office, Small Business, Strategic Planning, Budget
Education
University of North Carolina at Greensboro 1993 — 1996
Masters of Science, Accounting
Meredith College 1987 — 1991
Bachelor of Business Administration (B.B.A.), Accounting
Wake Forest University Baptist Medical Center October 2005 - Present
Penn National Insurance July 2004 - September 2005
Key Risk Management Services October 1999 - July 2004
Skills
Healthcare, Healthcare Management, Medicare, Managed Care, Workers Compensation, Insurance, Hospitals, HIPAA, Claim, Healthcare Information..., Medicaid, Health Insurance, Revenue Cycle, Physician Relations, Medical Billing, Nursing, Healthcare Consulting, Process Improvement, Medical Terminology, EMR
Education
UNC Chapel Hill 1982 — 1988
Bachelor of Science (BS), Labor and Industrial Relations
Southern Wayne High School 1980 — 1982
ATBS Consulting August 2009 - Present
Sirius Computer Solutions 2007 - 2009
DyComp Inc 1997 - 2007
IBM May 1997 - November 1997
Key Risk Management Services February 1995 - May 1997
Croscill 1992 - 1995
Facet, Inc. 1987 - 1991
Davidson Supply 1985 - 1987
Ron Mangum and Associates 1984 - 1985
Food World 1982 - 1984
Skills
IBM iSeries, iSeries, DB2, OS/400, Application Development, Software Development, RPG, Databases, Programming, I5, CLP, SQL, AS400, Systems Analysis, Embedded SQL, SDA, Database Design, RPG II, Disaster Recovery, Operating Systems, Relational Databases, Java, Performance Tuning, System Administration, Requirements Analysis, Windows, Enterprise Content..., IBM AS/400, AS400 system, Websphere, Enterprise Architecture, AIX, IBM Certified, Integration, Lotus Domino, Cloud Computing, Servers, IT Management, SOA, Enterprise Software, Solution Architecture, WebSphere
Education
University of North Carolina at Greensboro 1975 — 1979
B.S., Mathematics
IBM Training
Kofax Training
United Business Insurance Company January 2010 - Present
Key Risk Management Services February 2007 - November 2009
PMA Insurance Group November 2001 - December 2006
Skills
Claim, Claims Management, Workers Compensation, Insurance, Subrogation, Claim Investigation, Accident, Underwriting, Legal Liability, Litigation Management, Workers' Compensation..., Adjustments, Claims Resolution
Education
University of Phoenix 2005 — 2006
Business Administration and Management, General, 4.0
Williams Scotsman May 2013 - Present
Key Risk Management Services December 2007 - May 2013
Sedgwick 2005 - November 2007
Sedgwick 2004 - 2005
Sedgwick August 2003 - 2004
Crawford & Company 2000 - 2003
EBI/Royal & Sun Alliance 1999 - 2000
Johns Eastern Company 1996 - 1997
Skills
Insurance, Customer Relations, Account Management, Workers Compensation, Risk Management, Customer Service, Microsoft Office, Problem Solving, Excel, Data Analysis, Word, Analysis, PowerPoint, Access, Supervisory Skills, Vendor Management, Statistics, Microsoft Excel, Legal Liability, Underwriting, Management, Claims Management, Workers' Compensation..., Liability, Property & Casualty..., Commercial Insurance, Subrogation
Education
Loyola College in Maryland 2001 — 2004
MBA, Management Information Systems, General
University of Maryland College Park 1988 — 1993
BA, Criminology & Criminal Justice
University of Maryland College Park 1988 — 1993
BA, Government & Politics
Key Risk Management Services June 2004 - Present
Culp, Inc. August 1999 - May 2004
Oakwood Homes Corporation May 1993 - August 1999
Education
Guilford Technical Community College
AS, Computer Programming
Penn National Insurance January 2006 - Present
Ohio Casualty Group January 2001 - December 2005
Key Risk Management Services July 1997 - May 2001
The Law Offices of John T. Orcutt January 1991 - June 1997
North Carolina Industrial Commission January 1986 - December 1990
Nationwide Insurance Company December 1976 - December 1985
Skills
Claims Management, Property & Casualty...
Education
Meredith College 2002 — 2005
MBA, Business Administration and Management, General
Wake Forest University March 2014 - Present
The Arc of Davidson County February 2013 - March 2014
Lexington City Schools/Lexington Middle School November 2006 - May 2010
Key Risk Management Services April 1999 - November 2006
Skills
Windows, Microsoft Office, Citrix, Citrix Metaframe, Lotus Notes, Symantec Antivirus, Cisco Routers, VoIP, Outlook Express, Server Administration, PC building, Computer Hardware, Computer Repair, Computer Maintenance, Computer Network..., Software Installation, Help Desk Support, Security, Windows Server, System Administration, Desktop Deployment, Technical Support, Active Directory, Servers, Networking, Hardware, Laptops, Troubleshooting, Printers, Operating Systems, Switches
Education
Davidson County Community College
Associate's degree, Business Computer Programming, 3.8
Forsyth Technical Community College
Network Administration, 4.0
Key Risk (a W. R. Berkley Company) 2014 - Present
Key Risk Management Services October 1995 - January 2015
Education
UNC Chapel Hill 1987 — 1991
BA, Industrial Relations
Berkley Risk Administrators (a W. R. Berkley Company) January 2014 - Present
Key Risk Management Services April 2013 - January 2014
CorVel Corporation March 2012 - April 2013
CAGC Insurance Company July 2008 - May 2012
Alterative Service Concepts August 2004 - July 2008
Royal & Sun Alliance Insurance Co July 2003 - August 2004
Rogers W.H. Sheet Metal and Iron Works May 2002 - July 2003
Barberia's Billiards May 1998 - May 2002
Queen City Paint Company January 1988 - May 1998
L.E. Ham Painting Company January 1986 - January 1988
Skills
Workers Compensation, Sales, Risk Management, Insurance, Litigation, Claim, Invoicing, Customer Service, Strategy, Property & Casualty..., Employee Benefits, Civil Litigation, Customer Satisfaction, Subrogation, Management, Claims Management, Claim Investigation, Fraud, Training, Liability, Claims Handling, Investigation, Litigation Management, Workers' Compensation...
Education
Johnson Job Corps Center 1983 — 1985
B
Harding University High School
Central Piedmont Community College
Total Health Care January 2012 - Present
Fortis Institute July 2011 - February 2012
Key Risk Management Services October 2010 - March 2011
Skills
Clerical Skills, Customer Service, Answering Phones, Computer Literate, Research, Filing, Grant Research
Education
Hampton University
Biology
G4S Compliance and Investigations December 2014 - Present
Key Risk Management Services 2000 - 2003
Skills
Risk Management, Insurance, Claim, Liability, Risk Assessment, Investigation, Team Building, Account Management, Management, Casualty, Litigation Support, Negotiation, Contract Negotiation, Team Leadership, Protection, Legal Liability, Workers Compensation, Surveillance, Financial Risk, Background Checks, Employee Benefits, General Insurance, Private Investigations, Training, Property & Casualty..., Customer Service, Fraud, Claims Management, Reinsurance, Change Management, Analysis, Policy, Process Improvement, Leadership, New Business Development, Asset Protection, Supervisory Skills, Subrogation, Commercial Insurance, Claim Investigation, Workers' Compensation...
Education
Barton College
Bachelor's degree, Business Administration and Management, General
Key Risk Management Services July 1999 - Present
Skills
Insurance, Claim, Workers Compensation, Underwriting, Liability, Property & Casualty..., General Insurance, Casualty, Commercial Lines, Life Insurance
Education
Dudley High School
Guilford Technical Community College
Chesapeake Employers' Insurance Company July 2014 - Present
Key Risk Management Services July 2012 - July 2014
Semmes, Bowen & Semmes June 2009 - July 2012
Pitts Law Group January 2004 - June 2009
Skills
Insurance Adjusting, Paralegals, Law Firms, Workers Compensation..., Workers' Compensation..., Plaintiff, Defense, Personal Injury, Hearings, Legal Documents, Legal Research
Education
Kaplan University 2008 — 2009
Bachelor's degree, Legal Studies, General
Valencia Community College 2003 — 2007
Associate's degree, Hospitality Administration/Management
Davidson County Government July 2012 - Present
Key Risk Management Services December 2006 - February 2010
Fresenius Medical Care June 2003 - December 2006
Skills
Medicare, Medical Billing, Outlook, Access, Customer Service, Insurance, Health Insurance, Claim, Microsoft Excel, Medical Terminology, Microsoft Word, Medical Coding, Software Documentation, Healthcare, ICD-9
Education
Guilford Technical Community College 2010 — 2012
Associate in Applied Science, Medical Office Management/Administration
Fayetteville Technical Community College 2003 — 2004
Key Risk Management Services October 2011 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking
Education
Rollins College
Bachelor of Arts (B.A.), Art History, Criticism and Conservation
The Ohio State University
Master's degree, Medical Illustration/Medical Illustrator
Utica National Insurance Group 2013 - Present
Selective Insurance February 2002 - Present
Key Risk Management Services February 1999 - February 2002
Kemper Insurance January 1990 - February 1999
Education
University of North Carolina at Chapel Hill
Bachelor of Science (B.S.), Business Administration