Mercury Insurance Group
Industry: Insurance company
DescriptionMercury General Corporation is a multiple-line insurance organization offering personal automobile, homeowners, renters and business insurance. Founded in 1961 and headquartered in Los Angeles, Mercury has assets in excess of $4 billion, employs 4,500 people and has more than 8,000 independent agents in 11 states. Customer service: 1 (800) 503-3724 Headquarters: Los Angeles, CA CEO: Gabriel Tirador (Jan 1, 2007–) Subsidiaries: Mercury Casualty Co,
Mercury Insurance Group List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Mercury Insurance Group. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Mercury Insurance Group Employees
Spiceworks February 2015 - Present
OwnLocal August 2014 - February 2015
Spiceworks April 2014 - July 2014
TheSquareFoot June 2012 - April 2014
OwnLocal February 2011 - June 2012
Mercury Insurance Group July 2007 - March 2011
Mercury Insurance Group January 2006 - June 2007
Skills
Ruby, Ruby on Rails, jQuery, SQL, JavaScript, C#, ASP.NET MVC, Software Development, Web Development, HTML, CSS, XML, Java, Backbone.js, SEO, Project Management, Test Driven Development, Software Design, Agile Methodologies
Education
The University of Texas at Austin 2003 — 2008
BS, Computer Science
Macy's September 2012 - Present
Macy's August 2011 - August 2012
Mercury Insurance Group September 2007 - May 2009
Gap Inc. November 2004 - June 2007
Skills
Visual Merchandising, Merchandising, Customer Service, Retail, Sales, Fashion, Leadership, Creative Writing, Screenwriting, Visual Styling, Microsoft Office, Team Leadership, Blogging, Social Media Blogging, Store Management
Education
Chapman University 1999 — 2003
BA, Film
Waianae High School 1995 — 1999
Diploma
Riverside Department of Mental Health July 2013 - Present
Everychild Restorative Justice Center May 2012 - July 2013
YMCA Play & Learn Preschool February 2008 - April 2012
Connecting Mental Health and Education June 2011 - January 2012
Outreach Concern September 2010 - June 2011
Mercury Insurance Group February 2006 - March 2007
Nordstrom Bank August 2003 - October 2005
Triname Computer Center May 2002 - August 2003
LAUSD Neglect and Delinquent Program January 1994 - January 1996
Skills
Customer Service, Social Services, Psychotherapy, Family Therapy, Community Outreach, Mental Health, Grant Writing, Coordination Of..., Assessment Skills, Employee Training, New Client Acquisitions, Advocacy, Home Visits
Education
National University 2008 — 2011
Master of Arts, Counseling Psychology
Cal State Dominguez Hills
Bachelor of Science, Business Administration
National University June 2011
Master of Arts, Marriage & Family Therapy/Counseling Psychology
Vineyard Pediatric Medical Clinic June 2011 - Present
Pending March 2009 - January 2012
Women For Change Group October 2009 - October 2010
Mercury Insurance Group June 2007 - March 2009
Mercury Insurance 2005 - 2008
Education
Franklin Career College 2009 — 2010
Medical certificate, Health and Medical Administrative Services
Hope International University 1982 — 1986
BA, Diversified General Studies/Bible
Hope International University 1982 — 1986
BA Diversified, General Studies
South High School/Bakersfield 1978 — 1982
high school diploma, General Studies
Leroy Drive Elementary 1971 — 1976
Elementary Education, General Studies
Mercury Insurance November 2014 - Present
Mercury Insurance Group September 2003 - November 2014
Skills
Underwriting, Property & Casualty..., Insurance, Liability, Casualty Insurance, Casualty, Extended Warranty, Customer Service, Legal Liability, Claim, General Insurance, Marketing, Sales, Management, Risk Management, Sales Management
Education
University of South Florida 2000 — 2003
BA Business Management
St. Petersburg College 1998 — 2000
Associate of Arts (AA)
Mercury Insurance Group November 2014 - Present
Accenture August 2004 - October 2014
Takeda Pharmaceuticals 2010 - 2014
Skills
Informatica, Oracle PL/SQL..., Unix Shell Scripting, EIM, Siebel, Informatica Cloud, Veeva, SFDC, CRM, Cloud Computing, Business Process, Requirements Analysis, Business Intelligence, PL/SQL, SQL, Management
Education
Dr. Ambedkar Institute Of Technology 2000 — 2004
Bachelor of Engineering (B.E.), Computer Science
National College, Bengaluru 1999 — 2000
Mercury Insurance August 2012 - Present
Mercury Insurance Group 2007 - August 2012
Mercury Insurance May 2007 - August 2009
FPC National 2006 - 2007
Lisa Frank, Inc. May 2003 - January 2006
First Union National Bank 1998 - 2000
Viga Technologies 1995 - 1995
Skills
Employee Relations, Performance Management, Full-cycle Recruiting, Talent Acquisition, Recruiting, Workers Compensation, Employee Benefits, SDLC, Succession Planning, Management, Risk Management, Human Resources, Leadership, Conflict Resolution, Payroll, Temporary Placement, College Recruiting, Onboarding, Applicant Tracking..., Talent Management, Personnel Management, Team Building
Education
National University 1998 — 2000
BBA, Business
The University of Arizona 1995 — 1998
Russ Allison Consulting January 2013 - Present
Mercury Insurance Group November 1998 - December 2012
Howard Advertising January 1996 - November 1998
DBC Advertising January 1994 - December 1995
Skills
Coaching, Marketing, Social Media, Leadership, Advertising, Social Media Marketing, Social Networking, Public Relations, Sales, Market Research
Education
UC San Diego 1990 — 1993
Bachelor of Arts (BA), Communications and Sociology
Kaiser Permanente March 2011 - Present
Riverside County District Attorney's Office May 2008 - March 2011
ICDC College January 2010 - March 2010
County of Riverside May 2008 - January 2010
Guidance Software September 2007 - May 2008
Mercury Insurance October 2004 - September 2007
Mercury Insurance Group 2004 - 2007
Skills
Computer Forensics, Investigation, EnCase, Access Data Certified..., Information Security, Digital Forensics, Litigation Support, FTK, Vulnerability Assessment, Enforcement, Forensic Analysis, EnCE, Networking, Police, Security, Computer Security, Cybercrime, Evidence, Internal Investigations, Criminal Investigations, Law Enforcement..., Criminal Justice, Training, Law Enforcement, DoD, Private Investigations, Analysis, Fraud, Surveillance, Servers
Education
California State University-Fullerton 2006 — 2007
Certificate, Computer Forensics
Devry University 2000 — 2003
Bachelor of Science, Computer Networking Management
E & M Liquidations April 2015 - Present
Dunaire Elementary School PTA Inc. August 2014 - January 2015
Dr. Leonard's Healthcare Corp. June 2011 - September 2012
Computershare December 2010 - September 2011
Mathematica Policy Research January 2011 - April 2011
Lynch Law Firm, P.C. May 2009 - April 2010
New Jersey Guaranty Association February 2009 - April 2009
Horizon Casualty Services January 2009 - February 2009
Mercury Insurance Group November 2006 - September 2008
National Arbitration Forum March 2004 - November 2006
Skills
Litigation, Arbitration, Personal Injury, Legal Writing, Medical Billing, Microsoft Excel, Microsoft Office, Negotiation, Call Centers, Claims Management, Mediation, Litigation Management, Event Planning, Claim Investigation, Insurance, Training, Claim, Customer Service, Case Managment, Workers Compensation, Employee Benefits, Property & Casualty..., Case Management, Leadership, Legal Research
Education
Kaplan University-Davenport Campus 2013 — 2015
Bachelor's degree, Legal Studies, General
Raritan Valley Community College 2002 — 2003
Business Administration
Somerville High School 1997 — 2001
Diploma, General Studies
MUFG Union Bank, NA May 2013 - Present
Union Bank May 2006 - Present
The Irvine Company January 2004 - May 2006
Wellpoint Health Networks December 2003 - January 2004
Mercury Insurance Group August 2002 - August 2003
Toyota February 2002 - August 2002
FCG - Advanced Technology Services May 2000 - July 2001
Tokai Bank of California September 1996 - May 2000
PricewaterhouseCoopers LLP October 1995 - September 1996
Garvey School District December 1993 - October 1995
Skills
Incident Response, Security, Network Security, Data Center, Information Security, Computer Forensics, Risk Assessment, Disaster Recovery, Vulnerability Assessment, VPN, Information Security..., Computer Security, Enterprise Software, Firewalls, CISSP, Information Technology, Vendor Management
Education
California State Polytechnic University-Pomona 1993 — 2000
MBA, Entrepreneurship
California Polytechnic University 1991 — 1993
Master of Business AdministrationBachelor of Science, Computer Information Systems
California State Polytechnic University-Pomona 1990 — 1992
BA, Computer Information Systems
Mount San Antonio College 1989 — 1990
AS, Computer Information Systems
Nashua High School 1982 — 1985
Diploma, General Education
INVISION Inc. August 2013 - Present
Tewksbury Board of Education, Tewksbury, NJ January 2013 - Present
Mercury Insurance Group May 2006 - April 2012
Local not-for-profits / Friends Retirement Concepts (Arbor Glen) January 2003 - April 2006
Diligenti Healthcare March 2001 - December 2002
Fremont Compensation 2000 - 2001
Friends Retirement Concepts 1996 - 2000
i-STAT Corporation; Abbott Laboratories 1993 - 1996
Russell Reynolds Associates 1991 - 1993
Skills
Employee Relations, Insurance, Performance Management, Applicant Tracking..., Interviews, Recruiting, Human Resources, Organizational..., Employee Handbooks, Personnel Management, HRIS, Workers Compensation, Coaching, Employee Engagement, Onboarding, Microsoft Word, Employee Benefits, Deferred Compensation, College Recruiting, Leadership, Management Development, Benefits Administration, Start-ups, Microsoft Office, Organizational..., Strategic Human..., Team Building, ADP Payroll, Technical Recruiting, HR Consulting, Policy, Leadership Development, Talent Acquisition, HR Policies
Education
Cornell University 1995 — 1998
HR Studies Certicate, Industrial & Labor Relations School, Cornell University, HR
Saint Joseph College 1987 — 1991
Bachelor's degree, Sociology; Public Administration; Gerontology
HRCI
SPHR, HR
Flexera Software October 2014 - Present
Tom's IT Pro, Bestofmedia Group January 2013 - January 2015
Intuitive Technology Group March 2013 - September 2014
DIRECTV October 2007 - February 2013
UCLA MCCS February 2006 - October 2007
Mercury Insurance Group August 2005 - February 2006
Skechers USA, Inc. 1998 - 2005
Spectrum Clubs 1996 - 1998
Skills
Vendor Relations, ITIL, Asset Management, Windows, Server Architecture, Purchasing, IT Asset Management, Altiris, Policy, Data Center, Compliance, Deployment, Vendor Management, Licensing, Process Improvement, Computer Hardware, Inventory Management, SQL, Active Directory, Problem Solving, SQL Server, Procurement, Team Building, System Administration, Windows Server, IT Operations, Analysis, Information Technology, IT Management, Software Documentation, Visio, IT Strategy, IT Service Management, Business Analysis, Technical Support, Troubleshooting, ITIL v3 Foundations..., Enterprise Software, Operating Systems, Desktop Computers, HP, Servers, Project Management, System Deployment, Client/server, IT Analytics, Writing, Ad Hoc Reporting, Databases, Software Installation
Education
California State University-Long Beach - College of Business Administration 1996 — 1998
B.S., Business, Management Information Systems
University of California, Los Angeles 1988 — 1989
English Literature
Santa Monica College 1986 — 1988
English Literature
Hollywood High School 1981 — 1984
High School, English Language and Literature, General
Bancroft Jr. High School
Bancroft Jr. High School
Krista's Culinary Creations 2015 - Present
Freelance translator, linguist, writer, editor October 2001 - March 2015
American GI Forum 2014 - 2014
House-2-Homes July 2011 - August 2012
UNIVERSAL LANGUAGE CORPORATION April 2011 - August 2012
METROPOLITAN INTERPRETERS AND TRANSLATORS January 2006 - August 2011
SOS International 2008 - 2011
THOMAS COMPUTER SOLUTIONS 2006 - February 2010
Mercury Insurance Group January 2005 - October 2006
US Army January 2001 - January 2003
Skills
Spanish Written and..., Spanish translation, Spanish Transcription, Program Management, Account Management, Quality Assurance, Qualitative Research, Qualitative Analysis, Team Motivator, Direct Sales, Intelligence, Intelligence Analysis, Computer Literate, Insurance, Health Insurance, General Insurance, Insurance Planning, Spanish, Leadership, Research, Interpersonal Skill, Time Management, Linguistics, Language Services, Interviews, English, Intercultural..., Interpreting, Proofreading, Foreign Languages, Legal Translation, Localization, Transcription, Customer Service
Education
The University of Texas at San Antonio 2011 — 2013
Master's degree, Counseling Psychology
Park University 2002 — 2006
BS, Business Management
Park University 2002 — 2006
Bachelor of Science, Management
The Art Institute of San Antonio
Associate's degree, Culinary Arts/Chef Training
Mercury Insurance Group June 1989 - Present
Education
independence high school 1982 — 1986
Evergreen Valley College
Accounting
Southern California Edison September 2009 - Present
Volt Management Corporation January 2009 - January 2010
San Onofre Nuclear Generating Station January 2006 - January 2009
San Onofre Nuclear Generating Station January 2005 - January 2006
Mercury Insurance Group January 2004 - January 2005
Medical Group of North County January 1997 - January 2004
Skills
Visio, Integration, Software Documentation, MS Project, Troubleshooting, Process Improvement, Project Management, Vendor Management, Lotus Notes, Program Management, Business Analysis, Windows 7, Technical Support, Analysis, Nuclear, Power Plants, Power Generation, SAP, Team Building, Contract Management, Energy, Electric Power, Training, Business Process..., Management, Project Planning, Customer Service, Corrective Actions, Change Management, Root Cause Analysis, Testing, Engineering, Project Control, Maintenance Management, Quality Assurance, Process Engineering, Technical Writing, Business Process, Policy, Electricity, Nuclear Safety, Engineers, NERC, Project Portfolio..., Security, Nuclear Engineering, Smart Grid, Engineering Management, Smart Metering, Turbines
Education
California State University San Marcos 2014 — 2017
Master of Social Work (MSW)
University of California, Irvine 2010 — 2011
Project Management Certificate, Project Management
Biola University 2001 — 2003
Bachelor of Science, Organizational Leadership
Markwins International January 2015 - Present
Physician's Formula June 2014 - January 2015
International Code Council February 2014 - June 2014
Hip Hound August 2013 - December 2013
Gigi Hill June 2012 - July 2013
CAI April 2011 - August 2011
HDR Engineering, Inc March 2008 - April 2011
Added Value December 2006 - January 2008
Mercury Insurance Group 2004 - 2006
Skills
POP displays, Promotions, Cosmetics, Apparel, Consumer Insights, Graphic Design, Store Merchandising, Copywriting, Creative Art Development, Market Research, Event Planning, Merchandising, Press Releases, Proposal Writing, Social Media, Marketing Strategy, Microsoft Office, Strategic Planning, PowerPoint, Customer Insight, Brand Management, Social Media Marketing, Product Marketing, Public Relations, Advertising, Sales, Management, Leadership, Retail, Marketing, Marketing Communications, Email Marketing, Market Planning, Competitive Analysis
Education
University of California, Riverside 2000 — 2004
Bachelor of Science, Business Administration
Ruben S. Ayala High School 1996 — 2000
Bachelor of Science, Business Administration and Management, General
Nationwide Insurance 2011 - Present
United Automobile Insurance Company February 2007 - September 2011
Mercury Insurance Group 2004 - 2006
Prime Pay Inc January 2001 - January 2002
Education
University of Central Florida
University of Central Florida
Anthony Robbins Companies July 2012 - Present
PHP Insurance Brokers March 2015 - 2015
Golden View Gator Education Fund September 2010 - January 2013
AON Insurance 2012 - 2013
Mapfre Insurance August 2012 - December 2012
Mercury Insurance Group May 2011 - September 2012
Wells Fargo May 2010 - May 2011
Farmers Insurance 2004 - October 2009
The Hartford 2008 - 2008
Fidelity National Insurance 2007 - 2008
Skills
Business Development, Sales Management, Prospecting, Customer Relations, Fundraising, Professional Networking, Consultative Selling, Product Descriptions, Training Guides, Sales Operations, Account Retention, Increasing Revenues, Launch Of New Products, Territory, Revenue Forecasting, Pipeline Analysis, Value Proposition..., ROI development, Relationship Marketing, Referral Generation, Value-based Selling, Mentoring, Salesforce.com, Marketing Strategy, Social Networking, Connector, Non-profits, Insurance, Pharmaceutical Sales, Sales Process, Entrepreneur, Customer Service, Selling, Marketing, Recruiting, Customer Retention, Business Networking, Training, Budgets, Management, Product Launch, Qualifying Prospects, Employee Training, Referrals, Team Building, Sales, Entrepreneurship, Strategic Planning
Education
San Francisco State University 1993 — 1995
BA/Minor, Speech & Communications / Criminal Justice Minor, 3.0
Diablo Valley College 1991 — 1993
AA, Liberal Arts
University of Phoenix
Masters, Organizational Management
California State University, Fullerton March 2012 - August 2012
California State University, Fullerton January 2010 - January 2012
Navy Marine Corp Intranet Project January 2009 - January 2010
Mercury Insurance Group January 2007 - January 2008
University of California January 2005 - January 2007
Skills
Microsoft Office, SPSS, R, Moodle, C#, C++, Java, JavaScript, HTML, CSS, MySQL, Active Directory, ANOVA, MANCOVA, ANCOVA, Logistic Regression, Linear Regression, Factor Analysis, Statistical Modeling, Multivariate Statistics, Research Design, Quantitative Research, Computer Hardware, Computer Repair, Survey Design
Education
California State University-Fullerton 2010 — 2013
MA, Psychology
University of California, Irvine 2004 — 2007
BA, Cognitive Science
West Hills High School
ACE December 2012 - September 2014
www.examiner.com September 2010 - May 2012
Mercury Insurance Group January 2006 - December 2010
St. Matthew's Parish School January 2001 - January 2004
Skills
Process Excellence, Writing, Organizational..., Training
Education
California State University-Dominguez Hills 1998 — 2001
BA, liberal studies/dance
Willis Insurance Group/ DealerGuard May 2013 - Present
ORBIT July 2012 - July 2015
Chris Barker Management Solutions March 2011 - July 2015
CIA Financial Group December 2012 - February 2013
Kettering University/Tech Works June 2012 - December 2012
Merchants Insurance Group August 2009 - March 2011
Mercury Insurance Group August 2004 - August 2009
Burns and Wilcox August 2002 - August 2004
State Mutual/ MICOA/ AP Capital January 1997 - December 2001
State Mutual/Micoa/ AP Capital January 1996 - December 1996
Skills
Agency identification,..., Mentor and Coach, Talent Development, Guest Speaker, Program Management, Microsoft Excel 2010..., Relationship management, Marketed commercial and..., Product reconnaissance, Department management..., Microsoft Word 2010..., Risk selection, Commercial Lines..., Agency Relations, Microsoft Word, Underwriting, Risk Management, Talent Management, Relationship Management, Strategic Planning, Training, Process Improvement, Insurance, Reinsurance, Employee Benefits, Sales, PowerPoint, Start-ups, Customer Service, Claim, Project Management, Umbrella Insurance, Fundraising, Operations Management, Property & Casualty..., Team Building, General Insurance, Commercial Insurance, Entrepreneurship, Brokers, Human Resources, Business Development, Professional Liability, Casualty, Cross-functional Team..., Business Planning, Legal Liability, Analysis, Marketing, Commercial Lines
Education
Hillsdale College
Economics and Business Administration, Business, Marketing, etc.
Michigan Shifting Gears program
Sound Business Development June 2008 - Present
Mercury Insurance Group July 1983 - August 1984
Allstate March 1981 - June 1983
Skills
Guerrilla Marketing, Proofreading, Professional Networking, Social Networking, Nonprofits, Marketing, Business Networking, Direct Marketing, Social Media Marketing, Public Speaking, Online Marketing, Marketing Communications, Email Marketing, Marketing Strategy, Advertising
Education
Cal State Fullerton 1976 — 1980
Bachelor of Business Administration (BBA), Marketing
Charles Schwab April 2013 - Present
Powers Capital Investments March 2008 - April 2013
Mercury Insurance Group November 2007 - March 2008
Mercury Insurance Group January 2005 - November 2007
Skills
Training & Development, Technical Writing, Curriculum Development, Staff Mentoring, Operations Management, Photoshop, HTML, Website Development, Process Improvement, Documentation, Mentoring, Outlook, PowerPoint, Visio, Excel, Word, Microsoft Office, Business Process..., Business Process, Project Planning, Microsoft Dynamics, NextGen, Learning Portals, Client Portals, Schwab Portfolio Center, Tamarac Advisor Xi, Redtail CRM, Employee Training, Android, iPhone, iPad, Microsoft Excel, Software Documentation, Insurance, Leadership, Microsoft Word, Analysis, Training
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1998 — 2000
BA, Finance
Mercury Insurance Group October 2006 - Present
Education
CSU Sacramento
Bachelor's Degree, Finance and Risk Managment
Self-employed June 2011 - Present
Mercury Insurance Group December 2002 - May 2005
STATE FARM INSURANCE AND FINANCIAL SERVICES January 1992 - January 2001
Education
Florida State University 2014 — 2016
Masters Of Science in Risk Management/Insurance
Florida State University 1989 — 1991
BS in Economics / Minor in Political Science
Auburn University 1988 — 1989
Mercury Insurance Group April 1986 - Present
PAUL MONROE HYDRAULICS February 1985 - April 1986
TRANSAMERICA INSURANCE November 1980 - December 1984
Skills
SQL, Visio, Access, Data Warehousing, Crystal Reports, SharePoint, Program Management, Software Development, Business Intelligence, Analysis, Business Requirements, Business Analysis, Insurance, Testing, Microsoft SQL Server, Microsoft Excel, Microsoft Word, Data Analysis, SDLC, Windows, Microsoft Office, Outlook, Software Project..., Programming, Excel, Word, SQL Server, MicroStrategy Reporting
Education
Dartmouth College 1971 — 1975
B.A., History
Dartmouth College 1971 — 1975
Bachelor's degree, History
Crown Castle August 2013 - Present
Coastal Business Group, Inc. December 2010 - August 2013
Mercury Insurance Group March 2007 - December 2010
Skills
Customer Service, Telecommunications, Project Planning, Wireless, Microsoft Word, Research, Sales, Public Speaking, UMTS, Microsoft Excel, Outlook, Inventory Management, Retail, Customer Satisfaction, Insurance, Telephone Skills, Microsoft Office, Teamwork, Zoning, Customer Experience, Siterra, Process Scheduler
Education
College of Southern Nevada 2001 — 2003
General Studies, Business Management
Mercury Insurance Group February 2012 - Present
Mercury Insurance January 2008 - February 2012
Mercury Insurance August 2007 - January 2008
Mercury Insurance April 2004 - November 2007
Skills
PowerPoint, Articulate Presenter, Excel, SnagIt, Employee Training, Certpoint LMS, Microsoft Word, SharePoint, Learning Management..., Microsoft Excel, Underwriting, Casualty, Claim, Customer Service, Insurance, Property, Management, Commercial Insurance
Education
California State University-Fullerton 2000 — 2010
Sociology, Sociology
Fullerton Union High School 1996 — 2000
High School Diploma
Encompass Insurance October 2013 - Present
New Jersey Property Liabilty Insurance Guaranty Association May 2013 - October 2013
New Jersey Property Liability Insurance Guaranty Association April 2012 - May 2013
New Jersey Property Liability Insurance Guaranty Association April 2010 - April 2012
Unitrin Direct Auto Insurance September 2009 - April 2010
Schweitzer-Mauduit International Inc February 2009 - July 2009
Mercury Insurance Group May 2007 - September 2008
AIG February 2003 - May 2007
Response Insurance July 2002 - February 2003
Response Insurance December 2001 - July 2002
Skills
Rutgers S.A.F.E.T.Y..., Claim, Insurance, Microsoft Office, ISO, Cpr Certified, AED, Customer Service, Written & Verbal..., Adaptable to Changes, Dependable Team Player, Personal Injury, Quality Control, Quality Assurance, Bill Review, Appeals, Subrogation, Critical Thinking, Property Damage, Workers Compensation, General Insurance, Claims Management, Health Insurance, Property
Education
Rutgers, The State University of New Jersey-Newark 1994 — 1997
Linden High School 1990 — 1994
College Prep
Mercury Insurance Group December 2014 - Present
Maritime Tactical Systems March 2014 - December 2014
Agero, LLC/Recovery Services, Inc. February 2009 - March 2014
Imagitas, a Pitney Bowes Company May 2007 - December 2008
LoJack Corporation February 2002 - December 2006
Digital Goods 2000 - 2001
RSA Security, Inc. 1997 - 2000
Dunkin' Donuts National DCP, LLC 1994 - 1996
Whitman's Chocolates 1989 - 1993
Skills
Product Management, Product Marketing, Product Lifecycle..., Project Management, MS Project, Pricing, Financial Analysis, Financial Modeling, Sales Management, SAP, Online Research, Microsoft Office, Mobile Applications, Strategy, Content Marketing, Competitive Analysis, New Business Development, Strategic Planning, Direct Marketing, Product Development, Management, Team Leadership, Public Speaking, Communication Skills, Leadership, P&L Management
Education
Boston College - Wallace E. Carroll Graduate School of Management
Masters of Business Administration, Marketing & Finance
University of Notre Dame
Bachelor's of Science, Geology
Revitas August 2012 - Present
Sempra September 2011 - July 2012
DIRECTV January 2011 - August 2011
Mercury Insurance Group January 2007 - December 2010
Mercury Insurance September 2003 - December 2006
California State University January 2001 - August 2003
British Airways November 1995 - July 2000
Skills
XML, JavaScript, CSS, HTML, Java, Java Enterprise Edition, Analytical Skills, Servlets, Visio, Oracle, SQL, Microsoft SQL Server, Unix, Analysis, SDLC, SOA, Web Applications, C#, Web Services, Software Development
Education
California State University-Fullerton 2001 — 2004
M.S, Information Systems and Decision Sciences
Jesus & Mary College 1992 — 1995
B.A, History
Donegal Insurance Group May 2011 - Present
Mercury Insurance Group February 2010 - May 2011
ZIppos April 2008 - December 2008
JPMorgan Chase December 2005 - April 2008
Magazines.com July 2005 - November 2005
The Sharper Image 2001 - 2005
Skills
Customer Service, Insurance, Credit, Research, Risk, Excel, Microsoft Office, Underwriting, Problem Solving, Risk Management, Sales, Networking, Microsoft Excel, Commercial Lines, Customer Satisfaction, Analysis
Education
Misericordia University 2012 — 2014
Master of Business Administration (M.B.A.), Business Administration and Management, General, 4.0
College Misericordia 1999 — 2003
BS, Marketing, 3.24
Hertz May 2013 - Present
i360technologies December 2012 - May 2013
First American Title October 2010 - November 2012
i360technologies March 2010 - October 2010
Mercury Insurance Group February 2007 - March 2010
LCI November 2002 - December 2006
Skills
Six Sigma, Process Improvement, Team Building, Process Engineering, Accounting, Analysis, Contract Management, ERP, Change Management, Program Management, Business Analysis, Business Process, Strategic Planning, Customer Service, Business Process..., PMP, Operations Management, Microsoft Office, Oracle Applications, Outsourcing, SDLC, Financial Analysis, Problem Solving, Quality Assurance, Requirements Analysis, Project Management, Budgets, Requirements Gathering, Business Strategy
Education
University of Central Oklahoma
BS, Accounting
University of Phoenix
MSA, Accounting
Bad Mood Shop May 2014 - June 2015
JPMorgan Chase & Co. January 2013 - May 2014
Bloomspot.com September 2012 - January 2013
ADVANCED AUTOWERKS SHOP August 2011 - August 2012
COCKTAILGOGO.COM August 2011 - December 2011
Wimdu August 2011 - October 2011
Mercury Insurance Group March 2005 - August 2011
California State University, Long Beach March 2006 - May 2006
PIONEER BUSINESS FORMS, INC September 2002 - September 2005
Skills
Customer Service, Multi-line Phone, Organizational..., Information Technology, Website Promotion, Administrative..., Lead Management, Schedules, Goal Orientation, Policy Analysis, Microsoft Excel, Telephone Skills, Sales Operations, Human Resources, Data Entry, Administrative..., Salesforce.com, Start-ups, Salesforce Training, Sales, Office Management, Management
Education
California State University-Long Beach 2006 — 2008
Bachelor of Arts (B.A.), Business/Corporate Communications
Fullerton College 2003 — 2006
Associate of Arts (AA), Business/Corporate Communications
Experis IT January 2014 - Present
TEKsystems August 2013 - January 2014
TEKsystems September 2012 - August 2013
Liberty Mutual Insurance July 2011 - September 2012
uLinkNetwork.com 2011 - 2012
Rancho Cordova Chamber of Commerce 2011 - 2012
Mercury Insurance Group 2005 - 2010
Skills
Technical Recruiting, Recruiting, Internet Recruiting, Talent Acquisition, Interviews, Customer Service, Negotiation, New Business Development, Networking, Enterprise Solution..., Cold Calling, Consulting, Business Analysis, Claim, Umbrella Insurance, Information Technology, Marketing, Management, System Administration, Temporary Placement, Legal Liability
Education
CSU Sacramento 2003 — 2005
bachelor's degree, Biological Sciences
Dominican University of California 2000 — 2002
Biological Sciences
CNA Insurance 2015 - Present
Liberty Mutual Insurance January 2013 - July 2015
Oklahoma Insurance Department April 2010 - August 2011
Nonprofits Insurance Alliance Group January 2010 - April 2010
Cole, Paine & Carlin Insurance Agency June 2006 - November 2009
Mercury Insurance Group March 2001 - June 2006
Skills
Marketing Research, Customer Service, Marketing, New Business Development, Property & Casualty..., Insurance, Advertising, Analysis, Microsoft Excel, Data Analysis, Microsoft Word, Microsoft Office, PowerPoint, Budgets, Customer Retention, Commercial Lines, Liability, Commercial Insurance, Inland Marine, Casualty, Employment Practices..., Professional Liability, Liability Analysis, Workers Compensation, Excess, Underwriting, Property Damage, Workers' Compensation..., Excess, Outlook, Construction Insurance, Fixed Annuities, Property, Automobile Liability, Commercial Lines..., Licensed Property, Insurance Brokerage, Casualty Insurance
Education
Oklahoma City University
Bachelor of Science
University of Central Oklahoma
Bachelor of Applied Science (B.A.Sc.), Criminal Justice and Corrections
The ALS Group June 2015 - Present
True & Associates November 2013 - June 2015
Self Employed November 2012 - November 2013
TE Freuler Agency, Inc. August 2008 - February 2011
The Rice Agency February 2008 - June 2008
The NIA Group, LLC January 2004 - March 2007
Prudential Financial May 1999 - May 2003
Farmers Insurance Group April 1986 - July 1999
Farmers Insurance July 1996 - April 1999
Mercury Insurance Group August 1984 - April 1986
Skills
Property & Casualty..., Field Underwriting, Office Underwriting, Commercial Lines..., General Liability, Professional Liability, Products Liability, Workers Compensation, Umbrella Insurance, Property, Complex and Hard to..., Clear Communications, Personal Lines, Negotiation, Team Leadership, Organizational Planning, Close Attention to..., Project Management, Online Research, Deadline Driven, Presentations, Networking, Microsoft Office, Business Writing, Legal Liability, Underwriting
Education
University of California, Irvine 1982 — 1984
Bachelor of Arts, Fine Arts
NSABP July 2010 - Present
MERCURY INSURANCE GROUP June 2007 - August 2009
CALIFORNIA RESEARCH TABULATIONS (CRT) April 2000 - April 2007
DIVERSIFIED MAILING INC January 1997 - January 2000
Skills
Training, Clinical Trials, Leadership, Management, Access, Project Management, Strategy, Program Management, Human Resources, Networking, Cross-functional Team..., Team Building, Data Analysis, Customer Service, Recruiting, Analysis
Education
University of Phoenix 2009 — 2011
MBA, Marketing
California State University-Fullerton 1995 — 1999
Bachelor of Arts, Psychology
Cypress College 1993 — 1994
Associate of Science, Biology
El Dorado 1982 — 1985
Superior Access Insurance Services, Inc. March 2013 - Present
Superior Access Insurance Services, Inc. September 2011 - March 2013
Superior Access Insurance Services, Inc. May 2010 - September 2011
Superior Access Insurance Services, Inc. April 2009 - May 2010
Superior Access Insurance Services, Inc. January 2008 - May 2010
Superior Access Insurance Services, Inc. August 2007 - January 2008
Mercury Insurance Group December 2005 - August 2007
Skills
Commercial Lines, Casualty, Commercial Insurance, Insurance, Underwriting, Workers Compensation, General Insurance, Umbrella Insurance, Liability, Property & Casualty..., Brokers, Legal Liability, Professional Liability
Education
Sam Houston State University 2000 — 2004
Bachelor of Business Administration (B.B.A.), Finance, General
Omena Law Firm, LLC March 2013 - Present
State's Attorney's Office, Prince Georges's County March 2008 - July 2011
State's Attorney's Office, Prince Georges's County 2006 - March 2008
Mercury Insurance Group August 2001 - June 2002
Skills
Civil Litigation, Trials, Legal Writing, Legal Assistance, Personal Injury, Legal Research, Automobile Accidents, Criminal Law, Personal Injury...
Education
Thomas M. Cooley Law School
Doctor of Law (J.D.)
Berea College
Bachelor of Arts (B.A.), Political Science and Government
Queen's College Yaba
High School Diploma
Molina Healthcare July 2014 - Present
Guardian Life January 2014 - July 2014
EmblemHealth February 2012 - January 2014
EmblemHealth February 2010 - February 2012
Emblem Health January 2006 - November 2009
Mercury Insurance Group November 2002 - September 2005
Unum October 2001 - August 2002
Skills
Analysis, Insurance, Financial Analysis, Access, Microsoft Excel, Management, Forecasting, Process Improvement, Health Insurance, Visio, Microsoft Word, Strategic Financial..., Finance, Budgets, Underwriting, Actuarial Science, SAS, Cognos, Healthcare, Data Analysis, Financial Reporting, Hyperion Enterprise, Variance Analysis, Hyperion Planning, Excel, PowerPoint, Logic Pro, MS Project, UnCLE, Auditing, Claim, Medicare, Accounting, Business Analysis, Outlook, Employee Benefits, Word, Strategy, Project Management, Acquisition Integration
Education
Kennesaw State University - Michael J. Coles College of Business 2006 — 2008
Masters, MBA
The University of Tennessee at Chattanooga 1996 — 2001
BS, Finance, Economics
Ringgold High School 1993 — 1996
Mercury Insurance Group September 2012 - Present
Clearside General 2010 - 2010
Farmers Insurance Group January 2009 - December 2009
Bristol West Insurance Group February 2008 - December 2008
Multi State Insurance July 2007 - February 2008
Independent Insurance Company 2006 - 2007
Allstate Insurance Company January 1996 - December 2005
Skills
Strong interpersonal..., Product Marketing, Results Oriented, Organizational..., Business Management, New Business Development, Time Management, Teamwork, Able To Multi-task, Determination, Reliability, Training & Development, Customer Relations, Strategic Planning, Problem Solving, Account Management, Microsoft Office, Excel, Public Speaking, Word, Fundraising, Outlook, PowerPoint, Public Relations, Insurance, Sales Management, Marketing, Sales, Customer Service, Training, Underwriting, Management, Microsoft Word, Commercial Insurance, Employee Training, Microsoft Excel, Marketing Strategy, Leadership, Sales Operations, Umbrella Insurance, Brokers, Casualty, Property & Casualty..., Legal Liability, Liability, Casualty Insurance, Goal Oriented
Education
Sacramento Regional Public Safety Center 2011 — 2011
Certificate, Law Enforcement
American River College
Pursuing associate's degree, Business
Inspired Designs, Interior Re-Design, Home Staging, Organizing June 2012 - Present
JulieFerman.com 2012 - Present
Mercury Insurance Group November 1992 - October 2006
Mercury Insurance Group November 1992 - October 2006
Skills
Excel, Word, Microsoft Office, Microsoft Excel, System Administration, Outlook, PowerPoint, Event Planning, Microsoft Word, Negotiation, Management, Public Speaking, Fundraising, Customer Service, Marketing, Online Marketing, Time Management
Education
Moorpark College 2009 — 2010
Design
Dublin High School-Agoura High School 1979 — 1982
High School Degree, Business
TCS Enterprises January 2008 - Present
Mercury Insurance Group November 1989 - September 2008
Education
California Lutheran University 1985 — 1989
Bachelors, Communications
Mercury Insurance Group August 2004 - Present
Education
California State University, Fresno 1992 — 1997
B.A., Psychology and Pre-med
Humber College 1989 — 1991
Travel/Tourism and Hospitality
Mercury Insurance Group 2002 - 2009
Education
California State University-Fullerton 1998 — 2002
Bachelor of Arts, Psychology
TEN Media, LLC December 2014 - Present
Matthew Emes January 2010 - December 2014
AAXIS Commerce July 2004 - November 2014
Mercury Insurance Group December 2002 - July 2004
Romel Enterprises / ATEL Financial Services July 2000 - November 2002
Visto Corporation September 1998 - July 2000
Kofax Image Products May 1996 - August 1998
Halcrow Fox September 1991 - January 1996
Skills
Agile Methodologies, Enterprise Architecture, SDLC, Cloud Computing, Integration, Web Services, Linux, Java, Java Enterprise Edition, SOA, Enterprise Software, Open Source, Amazon Web Services..., Virtualization, C++, XML, Software Project..., Software Development, Middleware, REST, Docker, Go
Education
Imperial College London 1988 — 1991
BSc., Physics
Sterling Communications April 2013 - Present
Old Orchard Service League 2005 - 2013
self employed 2000 - June 2011
ShapeTechnology 1996 - 1999
Mercury Insurance Group 1993 - 1995
Skills
Fundraising, Public Relations, Strategy, Event Planning, Marketing Communications, Team management, Budget management, Project Planning, Project Management, Account Management, Business Development, Volunteer Management, Windows, Mac, Farsi, Management, Team Management, Budgets, Media Relations, Press Releases, Leadership, Nonprofits, Advertising, Program Management, Marketing, Social Media Marketing, Blogging, Social Media, Integrated Marketing, Social Networking
Education
San Jose State University 1994 — 1996
B.S., Marketing
Angel Eyes Photography September 2013 - Present
Major Look Promotions December 2011 - Present
Sherzer and Associates July 2013 - September 2013
ABC Appliance January 2012 - July 2013
Sonoma State University January 2013 - May 2013
Sacramento City College January 2009 - July 2011
California Youth Crisis Line January 2009 - August 2010
Mercury Insurance Group April 2006 - January 2009
Mercury Insurance Group July 2004 - April 2006
Mercury Insurance Group July 2003 - July 2004
Skills
Research, Higher Education, PowerPoint, Microsoft Office, Public Speaking, Teaching, Microsoft Word, Microsoft Excel, Editing, Critical Thinking, Facebook, Social Media, Customer Service, Creative Writing, Blogging, Public Relations, Policy, Human Resources, Technical Writing, Management, Social Networking, Photography, Event Planning, Community Development, Event Management, Press Releases, Time Management, Fundraising, Social Media Marketing
Education
Sonoma State University 2012 — 2013
Sacramento City College 2009 — 2011
Associate of Arts (A.A.), Communication and Media Studies
Rio Linda High School
Diploma
Mercury Insurance Group
Skills
College Teaching, Negotiation, Paralegals, Claims Resolution, Lecturing, Court Proceedings, Employee Training, University Teaching, Legal Writing, Lesson Planning, Sound Effects
Education
Southwestern Law School 1998 — 2002
Juris Doctorate
Southwestern Law School
Juris Doctorate, JD, Law
R68 Design. Development. Technology. August 2014 - Present
Mercury Insurance Group November 2012 - Present
The Home Depot March 2011 - November 2012
Pier 1 Imports September 2010 - January 2011
Anderson Hydraulics June 2001 - March 2009
Longs Drug Stores October 2002 - October 2008
Skills
Merchandising, Customer Service, Inventory Management, Retail, Visual Merchandising, Sales, Process Scheduler, Outlook, Customer Satisfaction, Time Management, Cashiering, Microsoft Office, Office Management, Data Entry, Invoicing, Inventory Control, Accounts Receivable, Telephone Skills, Payroll, Bookkeeping, Hiring, Microsoft Excel, Microsoft Word, Account Management, PowerPoint, Insurance, Team Building, Leadership, Social Media, Management, Negotiation, Social Networking, Fax, Public Speaking, Training, Research, Communication, Project Management, Event Planning, Event Management, Teamwork
Education
Santiago Community College 2003 — 2007
General Education
Riverside Community College
Criminal Justice
DataFactZ August 2011 - Present
Mercury Insurance Group 2014 - 2015
University of Arkansas at Little Rock August 2011 - August 2013
Soucho Center Private Limited 2009 - 2011
Skills
SQL, Microsoft SQL Server, HTML, Microsoft Office, Software Development, XML, MySQL, Project Management, MicroStrategy, Visual Insight, Tableau, Netezza, Oracle, MS Excel Pivot Tables, JavaScript, C#, Business Intelligence, Data Analysis, SDLC, Databases, Data Warehousing, Analysis
Education
COMSATS Institute of Information Technology 2005 — 2009
Bachelor's Degree, Applied Mathematics
University of Arkansas at Little Rock
Master's Degree, Applied Statistics, 4.00
University of Arkansas at Little Rock
Master's Degree, Mathematical Sciences, 3.90
Mercury Insurance Group May 2005 - Present
Skills
Insurance, Liability, Commercial Insurance, Customer Service, Claim, Property
Education
California State Polytechnic University-Pomona 1999 — 2003
BA, Liberal Studies
Independent Adjuster September 2014 - Present
SCA Appraisal Company October 2013 - August 2014
Farmers Insurance June 2010 - June 2013
Automobile Club of Southern California August 2009 - May 2010
Progressve Insurance Company December 2005 - May 2009
Mercury Insurance Group December 2003 - December 2005
Skills
Legal Liability, Underwriting, Organizational..., Insurance, Health Insurance, Liability, Casualty, Property & Casualty..., General Insurance, Workers Compensation, Employee Benefits, Coaching, Commercial Insurance, Customer Service, Claim, Leadership, Claims Management, Training, Small Business, Professional Liability, Account Management, Sales, Team Building, Marketing, Property Damage, Claim Investigation, Business Planning, Event Planning, Business Analysis, Onboarding, Performance Management, Negotiation, Process Improvement, Management
Education
National University 2009 — 2010
MA, Human Behavior
National University 2004 — 2008
Bachelor's degree, Psychology
Allstate August 2013 - Present
Mercury Insurance Group December 2002 - April 2013
Subway March 1998 - June 2002
Skills
Property, Underwriting, General Insurance, Insurance, Homeowners, Automobile Liability, Microsoft Word, Microsoft Excel, Guidewire, Windows 7, Commercial Insurance, Commercial Lines, Personal Lines Auto, Outlook, Renters, Umbrella Insurance, Inland Marine
Education
Illinois State University 1998 — 2002
Bachelor of Science (B.S.), Sociology
Mercury Insurance Group Team ManagerMercury InsuranceFebruary 2007 - Present
Skills
Insurance, General Insurance, Customer Service, Property & Casualty..., Claim, Commercial Insurance, Liability, Management, Leadership
Education
San Antonio College 2004 — 2005
Radio/Television/Film, Sports Journalism
Mercury Insurance June 2014 - Present
Mercury Insurance November 2006 - June 2014
Mercury Insurance Group September 2004 - November 2006
Mercury Insurance July 2001 - September 2004
Mercury Insurance September 1995 - July 2001
Skills
Casualty, Claim, Liability, Claims Management, Property & Casualty..., Commercial Lines, Insurance, Litigation Management, Commercial Insurance, Claims Handling, Claim Investigation, Liability Analysis, Claims Resolution, Claims Investigations, Casualty Claims, Insurance Adjusting, Automobile Liability, Personal Injury, Arbitration, Fraud
Education
California State University-Long Beach 1990 — 1993
Bachelor's degree, Criminal Justice
Goldenwest College 1988 — 1990
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Western High School 1984 — 1988
National American Insurance Company November 2012 - Present
Inmark Solutions, Inc December 2010 - November 2012
Mercury Insurance Group August 2002 - December 2010
Hartford Insurance Group August 2000 - August 2002
Morgan Stanley Dean Witter August 1998 - August 2000
Love's Country Stores August 1994 - June 1998
Skills
Public Relations, Relationship Development, Advertising, Promotions, New Business Development, Strategic Planning, Team Building, Marketing, Sales, Training, Insurance, Operations Management, Account Management, Sales Management, Marketing Strategy, Competitive Analysis, Business Planning, Strategy, Merchandising, Marketing Communications, Negotiation, B2B, Process Improvement, Business Development, Customer Service, Management, Leadership, Pricing
Education
University of Central Oklahoma 1986 — 1993
BA: Journalism, Major Advertising, Minor: Sociology, Emphasis: Graphic design
Oklahoma State University 1984 — 1986
BA, Journalism, Sociology, Graphic design
Bishop McGuinness High School 1980 — 1984
H.S. Diploma, Science, Photography, Drama
Mercury Insurance Group January 2008 - Present
H&R Block/Option One May 2003 - January 2008
ANR Group March 2000 - May 2003
Ditech.com January 2001 - August 2002
First American Financial Corporation January 1998 - May 2000
Skills
Cloud Computing, Mobility and Wireless..., Agile Project Delivery, Green/Paperless..., Ease of Use, Social Media, Globalization and..., Cost Reduction, Complex Contract..., Acquisitions and..., SOX/ITIL/COBIT, Acquisitions, Outsourcing, Enterprise Software, Agile Project Management, Globalization, Vendor Management, SDLC, Enterprise Architecture, Project Portfolio..., Information Technology, Software Project..., Professional Services, IT Management, Business Intelligence, Data Warehousing, Leadership, Business Analysis, Process Improvement
Education
Hiram College
BA, Biology and General Sciences
Loyola Marymount University
MBA, International Business
AmTrust Financial Services, Inc. (AFSI) October 2014 - Present
Luxury on Pearl Apartments April 2005 - Present
Farm Family Insurance Companies January 2014 - October 2014
Mercury Insurance Group July 2006 - April 2013
OneBeacon Insurance Group October 2000 - July 2006
Daly Law Centers, LLC (formerly known as Andrew F. Capoccia Law Centers LLC) December 1998 - July 2000
Vector Marketing Corporation (CUTCO/ALCAS) June 1997 - December 1998
Skills
Great Communication..., Analytical, Personable, Articulate, Detail Oriented, Extremely Organized, Reliable, Dedicated, Goal Oriented, Thinks Outside The Box, Great Negotiation Skills, Exceeds Expectations, Great Motivator, Easily Adaptable, Multi-Tasker, Creative Problem Solver, Follows Through, Customer Oriented, Quick Thinking, Active Team Player, Leadership..., Great Proofreader, Research, Creative Writing, Client Rapport, Certified Automobile..., Dispute Resolution, Supervisory Skills, Managerial Skills, Time Management, Event Management, Team Management, File Management, Inventory Management, Purchasing Negotiation, Property Management, Professional Experience, Sales Presentations, Technical Support, Computer Proficiency, Graphic Design, Microsoft Office, Proficient Typing 60+..., CPR Certified, Training, Claims Resolution, Claim Investigation, Claims Handling, Insurance, Insurance Law
Education
State University of New York at New Paltz 1996 — 1998
Concentration in Fine Arts, Fine/Studio Arts, General
Albany High School 1992 — 1996
Old Republic Aerospace July 2011 - Present
Starr Companies March 2008 - July 2011
Mercury Insurance Group October 2003 - March 2008
Skills
Insurance, Microsoft Office, Customer Service, Management, Underwriting, Microsoft Excel, Property & Casualty..., Claim
Education
Kennesaw State University 2011 — 2015
Bachelor of Business Administration (BBA), Business Administration and Management, General, GPA 3.96
Fullerton College 2000 — 2003
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Freelance June 2000 - Present
Move It Momma Fitness March 2013 - February 2014
Serendipity Theatre School October 2012 - February 2014
Mercury Insurance Group June 2008 - March 2010
Carlsbad Country Day School May 2007 - June 2008
Turtle Rock Preschool September 2006 - May 2007
Tutor Time Childcare & Learning Center June 2000 - August 2006
Skills
Musical Theatre, Early Childhood..., Organization, Bilingual-English/Spanis..., Reliable, Cpr Certified, First Aid, Computer Proficiency
Education
Cal State Fullerton 2003 — 2007
Bachelor's degree, Criminal Justice and Corrections
CoStar Group March 2015 - Present
Tribune Company September 2010 - March 2015
LAN International July 2006 - September 2010
Mercury Insurance Group June 2004 - July 2006
Skills
Agile Methodologies, Software Quality..., Test Cases, Test Planning, Regression Testing
Education
ITT Technical Institute-West Covina
Bachelor's degree
Volt Technical Resources August 2008 - Present
MLP Financial, Inc. March 2006 - August 2008
CFC Mortgage Corporation July 1996 - May 2007
Sole Survivor Corporation June 1996 - June 2002
Mercury Insurance Group December 1995 - June 1996
Skills
Sourcing, Human Resources, Interviews, Recruiting, Training, Budgets, Marketing, Temporary Placement, Manufacturing, CRM, Onboarding, Customer Satisfaction, Sales, Customer Service, New Business Development, Management, Technical Recruiting, Contract Recruitment, Account Management, Executive Search, Time Management, Networking, Project Management, Engineering, Hiring, Internet Recruiting, Supply Chain, Applicant Tracking..., E-commerce, Benefits Negotiation, Temporary Staffing, Talent Acquisition, Screening, Employee Relations, Staffing Services, Performance Management, Public Speaking, Permanent Placement, College Recruiting, Team Building, Business Networking, Screening Resumes
Education
California State University-Northridge 1990 — 1994
BA, English Literature
California State University of Northridge
Bachelor of Arts, English Literature
Veros 2015 - 2015
Veros 2015 - 2015
Mercury Insurance Group September 2007 - June 2014
ResMAE Mortgage December 2003 - September 2007
New Century November 2002 - December 2003
Rockwell Collins 2001 - 2002
GE Capital Mortgage Services February 1995 - June 2000
Skills
SEO, SEM, Web Project Management, Agile Project Management, Software Project..., Project Portfolio..., PPC, Facebook, Direct Marketing, Web Analytics, Website Development, Blogging, Email Marketing, Social Media Marketing, Marketing Management, Program Management, E-commerce, Google Adwords, Social Media, Advertising, Marketing Strategy, Digital Marketing, B2B Marketing, Marketing Communications, New Business Development, Google Analytics, Mobile Marketing, B2B, Lead Generation, Online Advertising, Strategic Planning, Analytics, Reputation Marketing, Management, Project Management, Marketing, Leadership, CRM, Business Development
Education
LMS 2011 — 2012
FSMC, Marketing
cPrime 2009 — 2011
Certified Scrum Master, Project Management, Agile Scrum
Project Management Institute (PMI) 2008 — 2011
PMP Certification, Project Management
University of California, Riverside 2006 — 2008
PMP Certification, Project Management
New Horizons Training Centers 1999 — 2000
Microsoft Certified Solutions Developer
University of California, Riverside 1989 — 1993
BA, History & Political Science
Rodan + Fields August 2015 - Present
OsteoMed May 2015 - Present
RDR Health Services July 2014 - Present
mediStat March 2012 - August 2015
DReed Investments 2014 - 2014
Atlanta Spa & Leisure May 2006 - March 2012
Shadow Me Security December 2009 - December 2011
Mercury Insurance Group May 2005 - May 2006
HighGrove Partners August 2004 - May 2005
Skills
B2B Account Executive, B2C GM, Customer Service, Sales, Microsoft Excel, Advertising, Microsoft Word, Public Relations, Management, Training, Marketing, Marketing Strategy, Strategy, Customer Satisfaction, Negotiation, Budgets, Sales Management, Account Management
Education
Auburn University 1999 — 2004
Bachelor of Science, Horticulture
Pike Liberal Arts High School 1985 — 1998
Fullerton College July 2015 - Present
Fullerton College May 2008 - July 2015
Countrywide Home Loans May 2004 - April 2008
Fullerton College August 2000 - April 2008
Mercury Insurance Group April 2000 - June 2003
Skills
Instructional Design, E-Learning, Educational Technology, Instructional Technology, Adult Education, ADDIE, Distance Learning, Classroom, Curriculum Development, Curriculum Design, Training, Higher Education, Staff Development, Academic Advising, Tutoring
Education
California State University-Fullerton 2009 — 2011
Master's degree, Instructional Design and Technology
California State University-Fullerton 1999 — 2003
B.S, Child and Adolescent Studies
Mercury Insurance Group January 2005 - Present
Mc Millan Associates October 2002 - November 2004
Custard Insurance Adjusters September 2003 - October 2004
Cunningham Lindsey 2002 - 2003
Vision Insurance Group April 2000 - September 2002
GE Colonial Penn September 1999 - April 2000
Custard Insurance Adjusters March 1997 - August 1999
Armor Insurance Company December 1994 - January 1997
Skills
Commercial Insurance, Windows, Insurance, Property & Casualty..., Underwriting, Legal Liability, Research, PowerPoint, Customer Service, Claims Management, Microsoft Excel, Liability, Casualty Insurance, Outlook, Microsoft Office, General Insurance, English, Microsoft Word
Education
Center for Business Training 1992 — 1993
Insurance Agent Licensing Course, 2-20 Agent License, Pass the first try - a test with 40% fail rate.
St. Petersburg College
Mercury Insurance Group October 2013 - Present
Mercury Insurance Group October 2005 - Present
www.MusicInPress.com January 2012 - November 2012
O.C. Music Magazine January 2011 - December 2011
The Walt Disney Company August 2002 - October 2005
Skills
Insurance, Customer Service, Policy, Advertising, Online Marketing, Strategic Communications, Marketing Communications, Magazine Writing, Magazine Advertising, Negotiation, SEO, Event Planning, Professional..., Social Media, Social Networking, Online Advertising, Blogger, Creative Writing, InDesign, Claim Investigation, Organizational..., Newsletters, Adobe Creative Suite, Business Writing, Marketing, Blogging, Editing, Magazines, Facebook, Leadership, PowerPoint, Data Entry, Telephone Skills, Team Building
Education
California Baptist University 2007 — 2009
Interdisciplinary Studies, Communication, General
Fullerton College 2003 — 2005
General Studies
Riverside Community College 2003 — 2005
General Studies
SchoolsFirst Federal Credit Union September 2010 - Present
Mercury Insurance Group January 2009 - July 2010
Ascendant Technology LLC. April 2006 - December 2008
Miracle Software Systems May 2003 - March 2006
Detroit Water and Sewerage department April 2002 - April 2003
Sark Systems India Ltd. November 1999 - December 2001
Skills
LDAP, Websphere, Software Documentation, Web Servers, Engineering, System Administration, WebSphere Application..., SDLC, Spring, Portals, Oracle, SOA, XML, Weblogic, WebSphere Portal, Web Services, DB2, Integration, Struts, Enterprise Architecture, Linux, Java Enterprise Edition, JavaScript, Hibernate, Java, Agile Methodologies, JSP, WebSphere
Education
Osmania University
MCA
Osmania University
BSc
Southern California Edison January 2010 - November 2014
Southern California Edison July 2008 - January 2010
Mercury Insurance Group June 2006 - July 2008
Skills
Data Warehousing, SAP, Business Process, Supply Chain Management, Supply Chain, Materials Management, Procurement, SAP MM, Logistics, Inventory Management, Purchasing, Project Planning, Warehouse Management, Databases, Process Improvement, MS Project, SAP R/3, Material Requirement..., Business Intelligence, SAP Implementation, Management, Microsoft Project, MRP, SAP ERP
Education
California State Polytechnic University-Pomona 2001 — 2003
Bachelor of Science, Computer Info System
Mercury Insurance Group September 2004 - Present
Mercury Insurance April 2003 - September 2004
Mercury Insurance January 1994 - April 2003
Skills
Customer Service, Claims Management, Team Building, Process Improvement, Microsoft Office, Microsoft Word, Microsoft Excel, Property & Casualty..., Casualty Insurance, Commercial Insurance, Claim, General Insurance, Insurance
Education
University of California, Santa Cruz 1983 — 1987
Bachelor of Arts (BA), Majors in Economics and Psychology
AIG April 2015 - Present
Mercury Insurance Group September 2014 - April 2015
Mercury Insurance Group March 2011 - September 2014
Mercury Insurance 2008 - March 2011
Progressive Insurance March 2006 - November 2008
Progressive Commercial Auto March 2003 - November 2008
Progressive 2003 - 2007
Mental Floss 2003 - 2003
National City Bank May 2001 - September 2002
Skills
Insurance, Property & Casualty..., Underwriting, Business Analysis, Process Improvement, Analytics, Competitive Analysis, Data Analysis, Pricing, General Insurance, Strategic Planning, Project Management, Product Management, Analysis, Product Development, SAS, Marketing, Risk Management, Claim, Marketing Strategy
Education
Weatherhead School of Management at Case Western Reserve University 1999 — 2001
MBA, Finance, E-business
Ohio University 1995 — 1999
Bachelor of Science, Broadcast Journalism- E.W. Scripps School
Emerson Middle School
Mitsui Sumitomo Marine Management April 2013 - Present
Mitsui Sumitomo Marine Management January 2013 - March 2013
DAMKTG Inc. November 2011 - October 2012
Advanced Health Media February 2010 - April 2011
Advogent Group May 2007 - January 2010
Mercury Insurance Group September 2006 - March 2007
AT&T April 2004 - March 2006
AT&T July 2000 - April 2004
Skills
Recruiting, Performance Management, Employee Relations
Education
Fairleigh Dickinson University-Florham Campus
MBA, Business Administration
Rider University
Bachelor's of Science, Computer Science
Travelers January 2015 - Present
Travelers June 2013 - December 2014
Travelers August 2012 - June 2013
Travelers August 2010 - August 2012
Travelers April 2008 - August 2010
Mercury Insurance Group May 2005 - April 2008
Skills
Property & Casualty..., Casualty, Insurance, Claim, Liability, Property Damage, Claims Management, Commercial Insurance, Legal Liability, General Insurance, Subrogation, Commercial Lines, Customer Service, Claim Investigation, Underwriting, Casualty Insurance, Professional Liability
Education
Florida State University - College of Business 2001 — 2005
Bachelor of Science (B.S.), Business Management, 3.2
Mercury Insurance 2009 - Present
Mercury Insurance Group April 2009 - November 2009
Mercury Insurance 2009 - 2009
Assistant Product Manager 2008 - 2009
Superior Access Insurance Services 2007 - 2008
Education
Anderson University 1987 — 1989
BA, Management & Marketing
Wright State University 1985 — 1987
Business
Franklin Monroe High School 1981 — 1985
PANalytical May 2011 - Present
EADS Sodern North America October 2006 - April 2011
Mercury Insurance Group March 2004 - October 2006
Cappy's Cafe July 2003 - March 2004
Skills
Product Management, Process Improvement, Change Management, Organization, Project Management, Project Planning, Management, Analysis
Education
UCLA 1998 — 2002
BA, Political Science and Government
University of California, Los Angeles 1998 — 2002
Bachelor of Arts (B.A.), Philosophy
Mercury Insurance Group May 2014 - Present
Mercury Insurance Group January 2008 - Present
Fremont Investment and Loan October 2003 - November 2007
Skills
SharePoint, Business Analysis, Data Warehousing, Microsoft Office, SQL, Microsoft Excel, Business Intelligence, Visio, Systems Analysis, SDLC, Team Building, Technical Documentation, Change Management, Technical Writing, MicroStrategy Reporting, Mortgage Banking, Document Management, Mortgage Lending, Loan Origination, Software Quality..., Microsoft SQL Server, Process Improvement, Requirements Gathering, Software Documentation, Business Requirements, Quality Assurance, Requirements Analysis, Agile Methodologies
Education
California State University-Fullerton 1993 — 1995
BA, Speech Communication
Farmers Insurance Group of Companies October 2015 - Present
Farmers Insurance Group of Companies May 2014 - September 2015
Farmers Insurance Group of Companies November 2012 - May 2014
QBE FIRST June 2011 - October 2012
Bank of America July 2008 - June 2011
Countrywide Financial Corp. May 2006 - June 2008
Mercury Insurance Group October 2004 - April 2006
Mercury Insurance December 2002 - October 2004
Skills
P&L Management, Competitive Analysis, Financial Analysis, Budgets
Education
California State University-Northridge 1998 — 2002
B.S., Finance
Mercury Insurance August 2015 - Present
Enter Stage Write July 2012 - Present
Mercury Insurance Group January 2005 - August 2015
Churm Media April 2009 - April 2012
Watson Pharmaceuticals 2004 - 2005
Boss Laminating August 1997 - June 2002
Allergan Pharmeceuticals 1994 - 1997
Banyan Systems 1992 - 1994
Skills
Outlook, SharePoint, Process Improvement, Event Planning, Offsites
Education
San Diego State University-California State University 1979 — 1985
Drama and Dramatics/Theatre Arts, General
Semester at Sea 1980 — 1980
Mercury Insurance Group 2000 - Present
Education
University of California, Riverside 1988 — 1992
CNI January 2015 - Present
Enterprise Engineering Services July 2013 - Present
Mercury Insurance Group January 2008 - July 2013
Mercury Insurance Group 2008 - 2010
Hertz 2000 - 2006
Skills
XML, SQL, SDLC, Microsoft SQL Server, Software Development, Web Services, HTML, SOA, Java, Business Analysis, JavaScript
Education
University of Central Oklahoma 1997 — 2000
Mercury Insurance Group. October 2009 - Present
Mercury Insurance 2009 - Present
Consulting 2004 - 2009
Option One Mortgage Corporation 1995 - 2009
Skills
Vendor Management, Process Improvement, SharePoint, IT Management, Project Management, Managed Print Services
Education
PMTI 2013 — 2013
Irvine Valley College 2009 — 2009
Business Management, IT and Business Management
Trade Schools 1999 — 2007
The Hanover Insurance Group August 2012 - Present
Farmers Insurance August 2010 - August 2012
Farmers Insurance February 2008 - August 2010
Erie Insurance June 2007 - February 2008
Erie Insurance October 2005 - May 2007
Safe Auto Insurance August 2005 - October 2005
Mercury Insurance Group March 2004 - April 2005
Mercury Insurance Group March 2003 - March 2004
Skills
Claim, Liability, Insurance, Casualty, Subrogation, Litigation, Investigation, Property Damage, Personal Injury, Fraud, Private Investigations, Liability Analysis, Claims Management, Property & Casualty..., Claims Handling, Property Claims, Legal Liability, Commercial Insurance, General Insurance, Workers Compensation, Claim Investigation, Customer Service, Claims, Arbitration
Education
Tiffin University 2009 — 2009
Master of Science (M.S.), Criminal Justice/Law Enforcement Administration
University of California, Irvine 1995 — 1999
B.A., Criminology, Law & Society
Mercury Insurance July 2012 - Present
Mercury Insurance July 2008 - June 2012
Mercury Insurance Group June 2006 - June 2008
Pam Technologies Inc. July 2002 - May 2006
Metro-Optix January 2002 - June 2002
Pam Technologies Inc. January 2001 - December 2001
iGATE Global Solutions October 1999 - December 2000
iGATE Global Solutions December 1997 - September 1999
iGATE Global Solutions June 1997 - December 1997
Skills
Agile Methodologies, SDLC, Web Services, SOA, Java Enterprise Edition, SQL, Java, XML, Spring, Websphere, WebSphere Application..., Struts, Enterprise Architecture, Scrum, Tomcat, Solution Architecture, Software Project..., DB2, Oracle, Software Development, Web Applications, Application Architecture, Requirements Analysis
Education
Bharathiar University 1993 — 2007
Bachelor of Engineering, Computer Science and Engineering
Capital Group January 2013 - Present
Sempra Energy January 2012 - October 2012
Mercury Insurance Group April 2010 - December 2011
Mercury Insurance April 2010 - December 2011
Experian 2009 - 2009
American Home Mortgage Servicing Inc 2007 - 2009
Skills
Group Policy, Software Project..., InstallShield, System Deployment, Application Packaging, MSI
Education
University of Health Sciences, Andhra Pradesh 1987 — 1992
California State University, San Marcos August 2013 - Present
UC San Diego September 2006 - Present
Los Angeles County January 2003 - August 2006
Village Christian Church July 2005 - January 2006
Mercury Insurance Group March 1999 - August 2001
Bolton Hall Historical Musem January 2000 - May 2000
Skills
Research, European History, Archival Science, Statistics, History, Teaching, Program Management, Community Development, Higher Education, Grants, Community Outreach, Nonprofits, Program Development, Public Policy, University Teaching, Intercultural..., Grant Writing, Public Speaking, Editing, Staff Development, Leadership Development, Teacher Training, Fundraising, Data Analysis, ESL
Education
University of California, San Diego 2006 — 2013
Candidate of Philosophy, Modern German History
Fuller Theological Seminary 2002 — 2006
Master of Divinity
California State University-Northridge 1999 — 2002
Master of Arts, History
University of California, Los Angeles 1996 — 1998
Bachelor of Arts, History
College of the Canyons 1994 — 1996
Associate of Arts, Social Science
Infinity Insurance February 2011 - Present
Western United Insurance Company 2005 - 2010
AAA Northern California, Nevada, Utah 2005 - 2010
Robert Moreno Insurance Services 2002 - 2005
Mercury Insurance Group 1999 - 2002
Skills
Liability, Private Investigations, Claim, Claims Management, Insurance, Investigation, Claims Handling, Casualty, Fraud, General Insurance, Personal Injury, Property & Casualty..., Litigation, Commercial Insurance, Casualty Insurance
Education
California State University-Fullerton 1997 — 1998
Bachelor of Arts, Business Administration, Managment
Cypress College 1994 — 1996
Associate of Arts, Business Administration
Mercury Insurance Group November 2006 - Present
Astro Arc Polysoude 1995 - 1997
Hughes Aircraft Company 1982 - 1992
Skills
Project Engineering, Software Project..., Disaster Recovery, Business Continuity, Information Security..., Virtual PC, Virtualization, Computer Security, Computer Forensics, Electrical Engineering, Digital Electronics, Robotic Systems, Software Implementation, Power Electronics, Internet, Offshore Project..., Engineering, Software Design, Software Development..., Project Management, Linux, Windows, Computer Control Systems, Business Impact Analysis, Virtual Machines, Remote Computing, AIX, SUSE, Board Level Design, Citrix, Avaya, Telephony, SDLC
Education
California State University-Northridge 1978 — 1981
BS, Engineering
Mercury Insurance Group June 2010 - Present
Universal Music Group June 2007 - May 2010
LowerMyBills,cin February 2007 - May 2007
LowerMyBills.com November 2006 - January 2007
The Walt Disney Company April 2004 - October 2006
The Walt Disney Company January 2002 - March 2004
PwC Consulting January 2001 - December 2001
Universal Studios February 2000 - December 2000
Warner Bros. Entertainment Group of Companies October 1998 - January 2000
Warner Bros. Entertainment Group of Companies November 1996 - September 1998
Skills
Microstrategy, Data Warehousing, Business Intelligence, SQL, Agile Methodologies, Business Analysis, Requirements Analysis, OLAP, Insurance, Program Management, Leadership, Informatica, SDLC
Education
Scripps College 1989 — 1993
BA
Punahou School 1985 — 1989
High School Diploma
Towers Watson March 2015 - Present
Towers Watson 2012 - March 2015
Mercury Insurance Group 2008 - 2012
Progressive Insurance 2002 - 2008
SPSS 2000 - 2002
Skills
Insurance, Predictive Modeling, Product Management, Management, General Insurance, Analytics, Data Analysis, Pricing, Business Analysis, Strategic Planning, Actuarial Science, Strategy, Underwriting, Data Mining, Marketing, Risk Management, Ratemaking, Product Development, Claim, Statistics
Education
Peking University
B.A., Mathematics
University of Michigan
Ph.D, Statistics
Mercury Insurance November 2012 - Present
Mercury Insurance December 2007 - October 2012
Mercury Insurance Group December 2007 - October 2012
Grant Thornton 2005 - 2007
Skills
CISA, Internal Audit, CISSP, Enterprise Risk..., IT Audit, Sarbanes-Oxley Act, SAS70, PCI DSS, Sarbanes-Oxley, Visio, Information Security..., COBIT, Risk Management, CPA, Governance, Internal Controls, Risk Assessment, Information Security, Auditing, Access Lists, Security, Accounting, Business Analysis, Information Technology, SOX 404, COSO, Business Process..., Business Continuity, SDLC
Education
Andhra University
B.Com, Accounting and Financial Management
Bank of the West May 2007 - Present
Mercury Insurance Group August 2002 - September 2006
Skills
Requirements Analysis, Visio, SDLC, SharePoint, Disaster Recovery, Microsoft SQL Server, VMware, Active Directory, Security, Business Analysis, SQL, Process Improvement, Project Management, Databases, Systems Analysis, System Administration, Data Center, Software Documentation, Business Intelligence, Information Technology, Vendor Management, Software Project..., Windows Server, IT Strategy, ITIL, Integration, Requirements Gathering, Virtualization, Access, Oracle, Windows, IT Management, Unix, MS Project, Data Warehousing, Citrix
Education
California State Polytechnic University-Pomona 1999 — 2002
BS, Computer Information Systems
Mercury Insurance Group January 2002 - Present
Progress Telecom 2000 - 2002
Skills
General Insurance, Insurance, Property & Casualty..., Casualty, Commercial Insurance, Underwriting
Education
Indiana University Bloomington 1990 — 1994
B.A., Double Major - Psychology & Criminal Justice
State Compensation Insurance Fund December 2012 - Present
State Compensation Insurance Fund 2011 - November 2012
State Compensation Insurance Fund 2006 - 2011
State Compensation Insurance Fund February 2003 - 2006
Arvato Services August 2001 - January 2003
Mercury Insurance Group November 1998 - May 2001
Skills
Insurance, Workers Compensation, Analysis, Negotiation, Claim Investigation, Claims Management, Outlook, Customer Service, Training, Process Improvement, CRM, Utilization Review, Human Resources, Employee Benefits, Risk Management, Workers' Compensation..., Management, Policy, Employee Relations, Liability, Performance Management
Education
California State University-Northridge 1992 — 1998
B.A., English
Time Warner Cable August 2015 - Present
Lowe's Companies, Inc. April 2015 - July 2015
Rancho Car Audio December 2014 - March 2015
Galaxy Hotel Systems October 2013 - March 2014
Smarthome March 2013 - October 2013
Limelight Networks November 2011 - December 2012
Mercury Insurance Group January 2005 - February 2011
CCC Information Services June 1998 - January 2005
Skills
Software Quality..., Unix Networking, IP Networking, Customer Satisfaction, Quality Assurance, VMware, IP, Unix, Software Project..., Linux, Troubleshooting, SQL, Software Documentation, Technical Writing, SharePoint, SDLC, Windows, Visio, Technical Support, Testing, Access, XML, User Acceptance Testing, Microsoft SQL Server, Databases
Education
Citrus College
General Studies
Mercury Insurance Group May 1990 - Present
Mercury Insurance May 1990 - Present
Skills
Coverage, Claims, Liability, Casualty, Litigation Management, General Liability, Commercial Lines, Property & Casualty..., Compliance, Supervisory Skills
Education
California State University-Los Angeles 1972 — 1975
BS, Criminal Justice
Charlie Martinez, P.A. September 2012 - Present
Mercury Insurance Group April 1999 - May 2000
Safeco Insurance Company October 1992 - April 1999
Nordstrom October 1986 - October 1992
Skills
Sales Management, Customer Service, Microsoft Office, Customer Relations, Insurance, Account Management, Marketing Communications, Marketing, New Business Development, Management, Property & Casualty..., Team Building, Leadership, Marketing Strategy, Training, CRM, Sales
Education
California State University-Long Beach 1986 — 1989
BA, Speech Communication, Marketing
Mercury Insurance Group January 1997 - Present
Mt. San Antonio College September 1981 - June 2014
California Department of Insurance April 1979 - December 1996
Skills
Insurance Expert, Coverage Analysis, Regulatory Requirements, Research and development, Statistical Analysis..., Project Development and..., Staff Training, Team Management, Teaching Math,..., Statistics, Project Management, Quality Assurance, Analysis, Management, Databases
Education
Bemidji State University
Master's degree, Mathematics
Al-Mustansiryah University
Bachelor of Science (BS), Mathematics
Mercury Insurance Group December 1997 - April 2009
Paradigm Graphics 2000 - 2003
The Old Spaghetti Factory January 1995 - March 1997
Vie de France November 1993 - March 1995
Show Industries June 1987 - November 1993
Skills
Blogging, Management, Leadership, Photoshop, Training, Microsoft Office, Marketing, Adobe Acrobat, Public Speaking, Customer Service, Wordpress, Outlook, Social Media, PowerPoint, Product Marketing
Education
California State University-Long Beach - College of Business Administration 1989 — 1994
BS, Business Management
Mercury Insurance Group
Skills
Claims Management, Casualty Insurance, Liability, Property, Insurance
Education
California State University-San Bernardino
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Mercury Insurance January 2015 - Present
Mercury Insurance 2013 - Present
Mercury Insurance Group 2005 - 2013
Skills
Insurance, Property, Claim, Requirements Gathering, Visio, Business Analysis, Underwriting, Quality Assurance, Data Analysis, Process Improvement, Analysis, SDLC, Project Management, Access, Testing, JAD, Databases, Business Process..., Use Case, Microsoft Excel, Microsoft SQL Server, Microsoft Office, Systems Analysis, User Acceptance Testing, Data Warehousing, Strategic Planning, Program Management, Software Documentation, Business Process
Education
California State University-Fullerton 2003 — 2005
Master of Science (M.S.), Management Information Systems, General, A
Mercury Insurance Group July 2011 - Present
WARNER BROS. THEATRICAL ENTERPRISES INC November 2001 - April 2009
EATON CORPORATION ACD March 1998 - January 2001
RICHEY ELECTRONICS INC November 1995 - March 1998
Education
ABC Adult School – Career Technical Center
North Orange County Community College District – School of Continuing Education
Control Data Institute
A.S. Degree, Data Processing
Cypress College
A.A. Degree, General Education
Mercury Insurance December 2013 - Present
Mercury Insurance Group May 2010 - December 2013
Farmers Insurance August 2008 - April 2010
Skills
Property & Casualty...
Education
Kent State University - Graduate School of Management 2005 — 2006
Renmin University of China 1997 — 2004
General Parts International/CARQUEST Auto Parts November 2004 - December 2008
Paychex, Inc January 2004 - October 2004
Mercury Insurance Group June 2003 - January 2004
Hertz Local Edition July 2001 - May 2003
Autodesk, Inc. (Temp agency June 2000 - February 2001
Autodesk, Inc. (Temp agency March 1999 - April 2000
Enterprise Rent-A-Car September 1998 - February 1999
Education
California State University-Chico 1995 — 1998
BS, Human Resources
California State University-Chico 1995 — 1998
BS, Human Resources Administration; Business Administration
Jawbone July 2014 - Present
Workers' Compensation Insurance Rating Bureau April 2012 - Present
Workers' Compensation Insurance Rating Bureau February 2010 - March 2012
Mercury Insurance Group May 2004 - February 2010
Skills
Nonprofits, Data Analysis, Microsoft Office, Research, Microsoft Excel, Software Documentation, Analysis
Education
University of California, Irvine Extension 2012 — 2013
Contract Management Certificate
California State University-Long Beach 2003 — 2008
Bachelor's Degree, Political Science and Sociology
Mercury Insurance Group February 2015 - Present
Jones Day September 2013 - November 2014
Vinson and Elkins October 2012 - September 2013
Vinson and Elkins May 2011 - August 2011
Arkansas Supreme Court May 2010 - August 2010
GnB English, Ltd. July 2007 - November 2008
Skills
Compliance, Energy, Energy Regulation, Energy Policy, Energy Regulatory, Oil/Gas, Tariffs, FERC, Precedent Agreements, Transportation..., Open Seasons, Energy Compliance, Pipelines, Internal Investigations, Legal Research, Legal Writing, Research, Upstream, Midstream
Education
University of Michigan Law School 2009 — 2012
Juris Doctor, Law
University of Central Arkansas 2003 — 2007
BA, Writing
이화여자대학교 / Ewha Womans University 2005 — 2005
Korean Studies
Morrilton High School 2000 — 2003
Goodwill Industries of Silicon Valley September 2012 - June 2013
The Tech Museum of Innovation November 2008 - May 2013
San Jose Medical Group November 2009 - December 2009
Lifeguard Medical Insurance 1998 - 2000
Mercury Insurance Group 1993 - 1995
De Anza College 1987 - 1988
Skills
Data Entry, Medical Records, Medical Billing, Medical Terminology, Administrative..., Filing, PowerPoint, Customer Service, Microsoft Word, Microsoft Excel, HIPAA, Teamwork, Problem Solving, Invoicing
Education
Therapy Harp Training Program 2014 — 2016
Certificate, Healthcare Music
Heald College 2009 — 2010
Diploma, MIBC
Mercury Insurance Group February 2001 - Present
Mercury Insurance Group June 2005 - May 2006
Mercury Insurance Group March 2002 - June 2005
Mercury Insurance Group February 2001 - March 2002
Everything But Water January 2000 - February 2001
Candy Express October 1998 - January 2000
Skills
Insurance, Supervisory Skills, Coordinating Activities, Clerical Skills, Retail Sales, General Insurance, Underwriting, Commercial Insurance, Claim, Risk Management, Liability, Health Insurance, Property & Casualty..., Customer Service
Education
University of Phoenix 2015 — 2017
Bachelor of Science, Business, Management, Marketing, and Related Support Services
Fullerton College 2000 — 2001
General Education
MetiStream April 2015 - Present
Bank of America September 2013 - March 2015
Verizon Wireless January 2011 - July 2013
Mercury Insurance Group July 2010 - December 2010
Mach Teledata Systems January 2009 - January 2010
Ness Technologies April 2006 - January 2009
Versile IT Services December 2004 - March 2006
Seginus IT solutions October 2003 - December 2004
Skills
Hadoop, Map Reduce, PIG, Hive, Java Enterprise Edition, Oozie, Apache Spark, Scala, Struts, Hibernate, Web Applications, Hbase, AJAX, XML, Servlets, jQuery, JSP, Sqoop, Tomcat, Websphere, JavaScript, flume, Sun Certified Java..., CSS, Cassandra, Application Servers, Spring Framework
Education
Bangalore University 2000 — 2003
Masters in Computer applications, Computer Science
Sri Venkateswara University 1997 — 2000
Bachelor's degree, Bachelor of Science in Computer Science
Verifi Inc. March 2015 - Present
Mercury Insurance Group September 2011 - March 2015
National Network for Social Work Managers October 2010 - September 2011
Education
California State Polytechnic University-Pomona
Bachelor's degree, Computer Science
Mercury Insurance Group March 2012 - Present
Novotus May 2010 - February 2012
Standard Bank and Trust Company August 2008 - November 2009
Kohl's Department Stores September 2005 - August 2008
Skills
Recruiting, Human Resources, Applicant Tracking..., Onboarding, Customer Service, Hiring, Management, Resume Writing, Microsoft Office, Interviews, Training, Talent Management, Internet Recruiting, Performance Management, Staffing Services, Talent Acquisition, Insurance, Employee Benefits
Education
Purdue University Calumet 2005 — 2009
Bachelor, Human Resource Mangement
Mercury Insurance Group July 2001 - Present
Skills
Underwriting, Property & Casualty..., Insurance, Casualty, Commercial Insurance, Liability, General Insurance, Claim, Commercial Lines, Legal Liability, Umbrella Insurance, Risk Management, Health Insurance, Liability Analysis, Employee Benefits
Education
California State University-Fullerton 1998 — 2001
Business Administration, Finance, College GPA: 3.02
Rose State College August 2012 - April 2014
Devon Energy November 2013 - January 2014
Rose State College April 2013 - June 2013
Mercury Insurance Group July 2008 - June 2012
KBR December 2006 - July 2007
Accel Financial January 2006 - November 2006
Self-employed January 2005 - August 2005
KBR April 2003 - December 2004
Skills
Transportation..., Logistics Management, Procurement, Logistics, Management, Invoicing, Customer Service, Insurance, Warehousing, Software Documentation, Project Planning, Human Resources, Negotiation, Analysis, Training, Policy, Accounting, Microsoft Excel, Leadership, Government, Budgets, Networking, Team Building, Microsoft Word, Strategic Planning, Process Improvement, Outlook, Team Leadership, Operations Management, Contract Management, Inventory Management, Research, Time Management, Risk Management, Leadership Development, Microsoft Office, Teamwork, Program Management, Supervisory Skills, Access, Change Management
Education
Rose State College 2012 — 2014
AAS, Cyber Security, 3.80
University of Phoenix 2004 — 2004
Accounting, 4.0
Mercury Insurance Group May 2006 - January 2011
Mercury Insurance Group August 2004 - May 2006
The University Union @ Sacramento State University January 2001 - June 2004
Skills
Insurance, Customer Service, Excel, Outlook, Claims, Word, Problem Solving, Microsoft Office, PowerPoint, Windows
Education
University of the South PacificSuva, Fiji Islands 1997 — 2000
Bachelor of Arts, Management
Fort Hays State University 1999 — 2000
Kaiser Permanente Offshore - coordinator/LeadFirst american Data Trace2011 - 2011
Mercury Insurance casulaty company 2010 - 2010
Mercury Insurance Group 2010 - 2010
CHASE(WAMU) 2007 - 2007
Fidelity Investments 2006 - 2007
Skills
Software Quality..., QTP, Quality Center, Test Planning, SDLC, Business Analysis, Test Cases, Regression Testing, Scrum, Test Automation, Quality Assurance, Requirements Gathering
Education
Jawaharlal Nehru Technological University
Mercury Insurance Group March 2005 - Present
Skills
SQL, Visio, Insurance, Microsoft SQL Server, SDLC, Requirements Analysis, Java, JavaScript, XML, Databases, Crystal Reports, SSRS, ETL, Software Development, VBScript
Education
California State University-Long Beach 1990 — 2003
Bachelor's degree, Computer Science
Mercury Insurance Group February 2010 - Present
Customer Service Representative January 2009 - December 2009
WOGL Radio Station January 2008 - May 2008
Skills
Property Damage, Claim, Property & Casualty..., Casualty, Liability, Insurance, Claim Investigation, General Insurance, Claims Handling
Education
Temple University 2004 — 2008
BTMM, Media
Temple University 2004 — 2008
Broadcasting Telecommunications and Mass Media
Crawford & Company October 2014 - Present
Omni Insurance September 2013 - September 2014
MedNetural March 2012 - May 2012
Anchor General Insurance October 2009 - February 2012
Mercury Insurance Group September 1994 - March 2009
Skills
Claim, Insurance, Claims Management, Liability, Legal Liability, Casualty, General Insurance, Subrogation, Claim Investigation, Professional Liability, Property Damage, Litigation Management, Liability Analysis, Claims Handling, Property & Casualty..., Casualty Insurance, Investigation
Education
University of Phoenix 2009 — 2012
Bachelor of Science (B.S.), Business, Management, Marketing, and Related Support Services, 3.44
San Diego Mesa College 2003 — 2007
Associate of Science (A.S.), Real Estate, 2.97
CSE Insurance January 2012 - Present
Mercury Insurance Group 2005 - 2011
Farmers Insurance April 2002 - December 2005
Farmers Insurance April 2001 - April 2002
Farmers Insurance March 1997 - April 2001
Skills
Xactimate, Microsoft Office, Claim, Property & Casualty..., Insurance, Property Claims, Claims Management, General Insurance, Commercial Lines, Subrogation, Inland Marine, Legal Liability, Professional Liability, Commercial Insurance, Workers Compensation, Adjustments, Liability, Litigation Management, Claim Investigation, Casualty, Underwriting, Property Damage, Liability Analysis
Education
Cal State San Bernardino 1990 — 1996
Bachelor of Science, FInance
Forensic Technology March 2015 - Present
US Conference of Catholic Bishops - Migration and Refugee Services - IOM February 2009 - May 2014
Mercury Insurance Group August 2002 - August 2007
US Embassy, La Paz, Bolivia September 1990 - May 1994
Skills
Microsoft Word, International Relations, Customer Service, Microsoft Office, Spanish, Event Planning, Editing, Microsoft Excel, French, Non-fiction Writer, Versatile Writer, Seminar Presentations, Translations, Consecutive..., English to Spanish, English to French
Education
Universidad Mayor de San Andrés 1997 — 1999
Training on Translations, Linguistics
Universidad Mayor de San Andrés 1971 — 1976
Economics, 4th Grade
College des Sacres Coeurs 1959 — 1970
High School, 12 grade
COMMUNITY INTERPRETATION CLASS
York Risk Services Group January 2014 - Present
York Risk Services Group December 2012 - January 2014
Travelers Insurance Companies January 2009 - September 2012
Travelers Insurance Companies March 2005 - January 2009
Travelers Insurance Companies April 2002 - March 2005
Mercury Insurance Group September 2000 - April 2002
Mercury Insurance Group March 1999 - September 2000
Skills
Property & Casualty..., Negotiation, Insurance, Claim, Investigation, Liability Analysis, Team Leadership, Commercial Insurance, Teamwork, Customer Engagement, Oral & Written..., Collaborative Problem..., Litigation, Claims Management, Subrogation, Liability
Education
California State University-Fresno 1992 — 1996
Bachelor of Science, Human Resource Management
Everest College - Santa Ana January 2012 - Present
Cni college January 2009 - January 2011
American Career College January 2008 - January 2009
ALEKS Corporation January 2007 - January 2008
G. C. Services January 2005 - January 2007
Mercury Insurance Group January 1990 - January 1999
Skills
Career Counseling, Temporary Placement, Interviews, Job Search, Recruiting, Job Fairs, Employee Relations, Resume Writing, Human Resources, Hiring, Employee Benefits, New Hire Orientations, Training, Career Development, Time Management, Interview Preparation, Payroll, Job Search Strategies, Screening, College Recruiting
Education
California State Polytechnic University-Pomona 2008 — 2014
Human Resources Certification, Human Resources Management/Personnel Administration, General
Mount San Antonio College 1991 — 1994
Associate's degree, General Studies
Mercury Insurance Group February 2012 - Present
Farmers Insurance October 2006 - December 2009
Progressive Insurance May 2002 - September 2006
AT&T mobilelife October 2000 - March 2002
GTE / VERIZON COMMUNICATIONS July 1998 - October 2000
Enterprise Rent A Car/Leasing Co. November 1991 - July 1998
Skills
Training, Insurance, Claim, Sales, Marketing, Budgets, Call Centers, Liability, Subrogation, Finance
Education
University of California, Davis 1984 — 1988
Bachelor of Science (BS), Science & Management
Maple City Market 2012 - Present
McDaniel's Harley-Davidson 2012 - 2012
City-Wide Liquors 2011 - 2012
Summit Lake Labs/Oak & Riley Corporation 2010 - 2011
Mercury Insurance Group 2005 - 2010
Skills
Insurance, Underwriting, Risk Management, Property & Casualty..., Claim, Commercial Insurance, Health Insurance, General Insurance, Analysis, Employee Benefits, Microsoft Excel, Outlook
Education
California State University-Fullerton
Bachelor of Business Administration (B.B.A.), Finance and Financial Management Services
Mercury Insurance Group October 2011 - Present
Mercury Insurance June 2009 - October 2011
Mercury Insurance May 2004 - July 2009
Skills
Trilingual, Translation, Interpreting, Danish, French, English, Teaching English as a..., Language Teaching, Insurance Adjusting, Supervisory Experience, Auto Injuries
Education
ESIT - École Supérieure d’Interprètes et de Traducteurs 1987 — 1989
Masters degree, Language Interpretation and Translation
Universite de Sorbonne, Paris France 1983 — 1989
Masters degree, Language Interpretation and Translation
NAWCWD June 2014 - Present
AltaOne FCU May 2011 - June 2014
LA Lutheran Jr Sr High School August 2000 - June 2001
Los Angeles Unified School District October 1999 - June 2000
Mercury Insurance Group June 1997 - October 1999
Skills
Instructional Design, Training, Teaching, Banking
Education
Concordia University-Irvine 1993 — 1997
Bachelor of Arts (BA), Mathematics
ADT 2015 - Present
Assured Performance Network March 2013 - January 2014
Insurance Claims Team 2009 - 2013
Multi State Admin February 2009 - November 2009
Freedom National Insurance Company November 2006 - October 2007
ATI Claims July 2004 - October 2006
Safeway Insurance Company April 2002 - May 2004
Tuning Fork Inc. 1990 - 2002
Mercury Insurance Group 1987 - 1990
Allstate 1982 - 1985
Skills
Automotive Repair, Claims Management, Reconstruction, Consulting, Liability, Medical Education, Sales, Estimating, Office Administration, Special Investigations, Security, Customer Service, Negotiation, New Business Development, Bookkeeping, Compliance, Microsoft Office, Microsoft Word, Leadership, Customer Satisfaction, Training, Business Development, Sales Operations, Vehicles, Marketing, Purchasing, Parts, Sales Process, Process Improvement, Operations Management, Automobile, Team Building, Customer Retention, Automotive, Sales Management, Business Planning, Inventory Management, Account Management, Profit, Automotive Aftermarket, Coaching, Pricing, Strategic Planning, I-CAR Platinum, CCC Pathways, Program Management, Product Development, Paintless Dent Repair, Budgets, Management
Education
Tri Cities 2005 — 2006
Certification, Medical Clinical Sciences/Graduate Medical Studies, 4.0
Pepperdine University 2000 — 2001
El Modena 1973 — 1977
Mercury Insurance Group March 1988 - Present
Education
California State University-Fullerton 1981 — 1986
Bachelor's degree, American Studies
OOIDA January 2013 - Present
Traders Insurance Comany October 2002 - November 2008
Mercury Insurance Group July 1997 - June 2001
Skills
Claim, Liability, Insurance, Casualty, Commercial Insurance, Customer Service, Commercial Lines, Access, Investigation, Microsoft Excel, Outlook, Data Entry, Microsoft Word, Microsoft Office
Education
Central Missouri State University 1987 — 1992
Criminal Justice Administration
Mercury Insurance Group June 2006 - Present
Avenue Stores, LLC April 2005 - November 2006
The Children's Place October 2002 - February 2005
Comcast Cable January 2003 - July 2003
Skills
Microsoft Office, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking, Negotiation
Education
San Francsisco State University 2002 — 2005
Bachelor's Degree, Business Management
Solano Community College 2000 — 2001
Associates Degree
JPMorgan Chase April 2013 - Present
Mid Atlantic Finance Company October 2008 - April 2013
Mercury Insurance Group January 2007 - May 2008
Skills
Banking, Credit, Customer Experience, Customer Service, Insurance, Loans, Mortgage Lending, Microsoft Office, Credit Risk
Education
Flagler College 2002 — 2005
Bachelor of Arts (B.A.), Communication and Media Studies
Gerdau Long Steel North America October 2013 - April 2014
CoreLogic July 2013 - September 2013
State Farm February 2013 - June 2013
Mercury Insurance Group November 2011 - February 2013
Spotswood Associates June 2005 - November 2008
Acme Furniture June 2005 - May 2008
Mckesson Medical-Surgical July 2003 - June 2005
Education
DeVry University 2008 — 2011
Bachelor of Science; Diploma, Business Administration; Finance
South Georgia Technical College 2000 — 2002
Diploma, Accounting
Express Scripts April 2013 - Present
Mercury Insurance Group August 2004 - March 2013
Skills
Project Management, Microsoft Project, Project Planning, Software Project..., Project Delivery, Project Coordination, Project Estimation, Software Development, Healthcare Information..., Information Technology
Education
California State University-Fullerton 2008 — 2010
Master of Science (MS), Information Technology
University of California, Riverside 1999 — 2003
Bachelor of Science (BS), Information Technology
Mercury Insurance Group
Skills
Property, Liability, Casualty Insurance, Claims Management, Legal Liability, Commercial Insurance
Education
San Diego State University-California State University