Minacs Worldwide
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Minacs Worldwide Employees
Employee
Years
Job
Industry
JP (Pierre) Moatti JP (Pierre) Moatti's Minacs Worldwide Experience August 2004 - December 2005
Job Passionate about investing in people
Industry Information Technology and Services
Experience
Green Shield Canada December 2012 - Present
Matrix Management Solutions October 2003 - December 2012
Zedd Customer Solutions LP June 2010 - November 2011
The Herjavec Group October 2009 - April 2010
The Herjavec Group February 2009 - April 2009
24/7 Customer Inc February 2008 - October 2008
Altitude Software April 2006 - February 2008
Minacs Worldwide August 2004 - December 2005
Matrix Management Solutions October 2003 - August 2004
SITEL Corporation March 1997 - September 2003
Skills
Offshore Project..., MS Project, Agile & Waterfall..., Visio, Interim Management, Dreamweaver, Web Design, Photography, Talent Acquisition, Technical Recruiting, Project Management, French, Cross-functional Team..., IT Management, IT Operations, Executive Management, Outsourcing, English, Change Management, Management, Team Leadership, PMO, Scrum, Governance, Software Development, Call Centers, Team Management, SDLC, Leadership, Strategic Planning, Vendor Management, CRM, Risk Management, Strategy, Information Technology, Project Delivery, Agile Methodologies, Telecommunications, Offshoring, Contact Centers, Integration, Analysis, Contract Negotiation, BPO, Business Strategy, Senior management, Talent Selection, Fluent English, Fluent French, Kanban
Education
University of Toronto 2006 — 2006
PMP
Concordia University 1971 — 1976
B.Sc
Concordia University 1969 — 1971
CEGEP
Green Shield Canada December 2012 - Present
Matrix Management Solutions October 2003 - December 2012
Zedd Customer Solutions LP June 2010 - November 2011
The Herjavec Group October 2009 - April 2010
The Herjavec Group February 2009 - April 2009
24/7 Customer Inc February 2008 - October 2008
Altitude Software April 2006 - February 2008
Minacs Worldwide August 2004 - December 2005
Matrix Management Solutions October 2003 - August 2004
SITEL Corporation March 1997 - September 2003
Skills
Offshore Project..., MS Project, Agile & Waterfall..., Visio, Interim Management, Dreamweaver, Web Design, Photography, Talent Acquisition, Technical Recruiting, Project Management, French, Cross-functional Team..., IT Management, IT Operations, Executive Management, Outsourcing, English, Change Management, Management, Team Leadership, PMO, Scrum, Governance, Software Development, Call Centers, Team Management, SDLC, Leadership, Strategic Planning, Vendor Management, CRM, Risk Management, Strategy, Information Technology, Project Delivery, Agile Methodologies, Telecommunications, Offshoring, Contact Centers, Integration, Analysis, Contract Negotiation, BPO, Business Strategy, Senior management, Talent Selection, Fluent English, Fluent French, Kanban
Education
University of Toronto 2006 — 2006
PMP
Concordia University 1971 — 1976
B.Sc
Concordia University 1969 — 1971
CEGEP
Michael Morehouse Michael Morehouse's Minacs Worldwide Experience August 2009 - November 2011
Job Business Management
Industry Executive Office
Experience
Minacs Worldwide August 2009 - November 2011
Department of Defense July 2007 - August 2009
United States Marine Corps January 2000 - December 2006
Skills
Call Centers, Business Process..., Business Performance..., Government Contracting, Paralegals, Mediation, Logistics Management, Military Training, Military Logistics, Strategic Communications, Human Resources, Management, Customer Satisfaction, Team Building, Project Management, Leadership, Customer Service, Training, Process Improvement, Team Leadership, Program Management, Operations Management, Quality Assurance, Strategic Planning, Budgets, Microsoft Office, Analysis, Team Management, Performance Management, Outsourcing, Business Process..., Coaching, Government, Customer Experience, Microsoft Excel, Vendor Management, Change Management, Recruiting, Military, Contract Negotiation, CRM, Negotiation, Policy, Outlook, Problem Solving, Sales, Public Speaking, Business Strategy, New Business Development, Business Analysis
Education
Charleston Southern University 2012 — 2015
Bachelor of Science (B.S.), Major in Sociology with an Emphasis in Human Services with a minor in Psychology, 3.0
Minacs Worldwide August 2009 - November 2011
Department of Defense July 2007 - August 2009
United States Marine Corps January 2000 - December 2006
Skills
Call Centers, Business Process..., Business Performance..., Government Contracting, Paralegals, Mediation, Logistics Management, Military Training, Military Logistics, Strategic Communications, Human Resources, Management, Customer Satisfaction, Team Building, Project Management, Leadership, Customer Service, Training, Process Improvement, Team Leadership, Program Management, Operations Management, Quality Assurance, Strategic Planning, Budgets, Microsoft Office, Analysis, Team Management, Performance Management, Outsourcing, Business Process..., Coaching, Government, Customer Experience, Microsoft Excel, Vendor Management, Change Management, Recruiting, Military, Contract Negotiation, CRM, Negotiation, Policy, Outlook, Problem Solving, Sales, Public Speaking, Business Strategy, New Business Development, Business Analysis
Education
Charleston Southern University 2012 — 2015
Bachelor of Science (B.S.), Major in Sociology with an Emphasis in Human Services with a minor in Psychology, 3.0
Ed Hessell Ed Hessell's Minacs Worldwide Experience January 2000 - January 2001
Job MOPAR Performance Parts Manager at Chrysler Group LLC
Industry Automotive
Experience
FCA US LLC July 2014 - Present
RECARO North America June 2007 - July 2014
GruppeOrange Racing March 2009 - August 2010
TAC Automotive August 2006 - June 2007
NTN Bearing Corporation of America April 2005 - May 2006
WEBASTO PRODUCT NORTH AMERICA January 2001 - January 2005
Webasto 2001 - 2005
MINACS WORLDWIDE January 2000 - January 2001
Vetronix Corporation January 1999 - January 2000
Skills
Automotive, Engineering, Vehicles, Cross-functional Team..., Manufacturing, Product Development, Project Sponsorship, Motorsports, Automotive Aftermarket, Management, Team Building, Sales Management, Continuous Improvement, Process Improvement, New Business Development, Purchasing, Customer Satisfaction
Education
Ferris State University 1996 — 1998
Bachelors of Science, Automotive and Heavy Equipment Management
Macomb County Community College 1994 — 1996
Associate of Science, General Motors Automotive Service Educational
FCA US LLC July 2014 - Present
RECARO North America June 2007 - July 2014
GruppeOrange Racing March 2009 - August 2010
TAC Automotive August 2006 - June 2007
NTN Bearing Corporation of America April 2005 - May 2006
WEBASTO PRODUCT NORTH AMERICA January 2001 - January 2005
Webasto 2001 - 2005
MINACS WORLDWIDE January 2000 - January 2001
Vetronix Corporation January 1999 - January 2000
Skills
Automotive, Engineering, Vehicles, Cross-functional Team..., Manufacturing, Product Development, Project Sponsorship, Motorsports, Automotive Aftermarket, Management, Team Building, Sales Management, Continuous Improvement, Process Improvement, New Business Development, Purchasing, Customer Satisfaction
Education
Ferris State University 1996 — 1998
Bachelors of Science, Automotive and Heavy Equipment Management
Macomb County Community College 1994 — 1996
Associate of Science, General Motors Automotive Service Educational
Jane Torrance Jane Torrance's Minacs Worldwide Experience 2001 - 2004
Job Director, Contact Center US East at Just Energy
Industry Oil & Energy
Experience
Just Energy February 2015 - Present
Tyco Integrated Security 2012 - 2014
Direct Energy 2004 - 2012
Minacs Worldwide 2001 - 2004
Minacs Worldwide Inc 1996 - 2000
Manager, Customer Service 1982 - 1995
Skills
Call Center, Customer Satisfaction, Vendor Management, Process Improvement, Quality Management, Change Leadership, People Management, Partner Relationship..., Complaints Management, Change Management, Complaint Management, Management, Customer Experience, Partner Management, Business Analysis, Outsourcing, Call Centers, Performance Management, Leadership, Team Management, BPO, Project Management, Service Delivery, Business Process, Operations Management, Customer Service, Quality Assurance, Team Leadership, Forecasting, Team Building, CRM, Business Process..., Workforce Management, Customer Retention, Contact Centers, Time Management, Strategic Planning, Program Management, Cross-functional Team..., Training, Labor Relations, Analysis, Employee Engagement, Call Center Development, Strategy, Telecommunications, Coaching
Education
University of Toronto
BA, English
Durham College 2013 — 2013
Labour Relations
Just Energy February 2015 - Present
Tyco Integrated Security 2012 - 2014
Direct Energy 2004 - 2012
Minacs Worldwide 2001 - 2004
Minacs Worldwide Inc 1996 - 2000
Manager, Customer Service 1982 - 1995
Skills
Call Center, Customer Satisfaction, Vendor Management, Process Improvement, Quality Management, Change Leadership, People Management, Partner Relationship..., Complaints Management, Change Management, Complaint Management, Management, Customer Experience, Partner Management, Business Analysis, Outsourcing, Call Centers, Performance Management, Leadership, Team Management, BPO, Project Management, Service Delivery, Business Process, Operations Management, Customer Service, Quality Assurance, Team Leadership, Forecasting, Team Building, CRM, Business Process..., Workforce Management, Customer Retention, Contact Centers, Time Management, Strategic Planning, Program Management, Cross-functional Team..., Training, Labor Relations, Analysis, Employee Engagement, Call Center Development, Strategy, Telecommunications, Coaching
Education
University of Toronto
BA, English
Durham College 2013 — 2013
Labour Relations
Michelle Caddey Maclean's Minacs Worldwide Experience September 2002 - April 2010
Job Marketing Communications Consultant Available as of November 2015
Industry Marketing and Advertising
Experience
Whisk Marketing Communications April 2010 - Present
Minacs Worldwide September 2002 - April 2010
Cadence Ink May 2000 - September 2002
Humber College May 2000 - August 2002
Hutchinson Communications October 1998 - May 2001
Multi-Health Systems Inc. (MHS) May 1994 - October 1998
Agriculture Canada September 1992 - April 1994
Ontario Ministry of Transportation January 1991 - May 1991
Canadian Coast Guard May 1990 - September 1990
Skills
Corporate Communications, Editing, Public Relations, Social Media, Copy Editing, Newsletters, Marketing Communications, Technical Writing, Marketing Strategy, Team Leadership, Event Management, Copywriting, Publishing, Layout and Design, Corporate Branding, Web Content, Content Development, BPO, Management, Business Development, Leadership, Advertising, Strategic Communications, Integrated Marketing, Strategy, Internal Communications, Media Relations, Press Releases, Marketing, Proposal Writing, CRM, Training, Brand Development, Program Management, Fundraising, Web Design, Project Planning, Graphic Design, Content Strategy, Proofreading, Analysis, Software Documentation, Strategic Planning, Public Speaking, Content Management
Education
HackerYou 2015 — 2016
Web Development, JavaScript, jQuery, WordPress
University of Toronto 1999 — 2010
Occasional courses in website design, public speaking, project management for new media, advertising
George Brown College 1997 — 1998
Technical Writing Certificate
Ryerson University 1996 — 1997
Certificate in Publishing
University of Waterloo 1989 — 1994
B.A., English Co-op
Whisk Marketing Communications April 2010 - Present
Minacs Worldwide September 2002 - April 2010
Cadence Ink May 2000 - September 2002
Humber College May 2000 - August 2002
Hutchinson Communications October 1998 - May 2001
Multi-Health Systems Inc. (MHS) May 1994 - October 1998
Agriculture Canada September 1992 - April 1994
Ontario Ministry of Transportation January 1991 - May 1991
Canadian Coast Guard May 1990 - September 1990
Skills
Corporate Communications, Editing, Public Relations, Social Media, Copy Editing, Newsletters, Marketing Communications, Technical Writing, Marketing Strategy, Team Leadership, Event Management, Copywriting, Publishing, Layout and Design, Corporate Branding, Web Content, Content Development, BPO, Management, Business Development, Leadership, Advertising, Strategic Communications, Integrated Marketing, Strategy, Internal Communications, Media Relations, Press Releases, Marketing, Proposal Writing, CRM, Training, Brand Development, Program Management, Fundraising, Web Design, Project Planning, Graphic Design, Content Strategy, Proofreading, Analysis, Software Documentation, Strategic Planning, Public Speaking, Content Management
Education
HackerYou 2015 — 2016
Web Development, JavaScript, jQuery, WordPress
University of Toronto 1999 — 2010
Occasional courses in website design, public speaking, project management for new media, advertising
George Brown College 1997 — 1998
Technical Writing Certificate
Ryerson University 1996 — 1997
Certificate in Publishing
University of Waterloo 1989 — 1994
B.A., English Co-op
Geoffrey Bethune Geoffrey Bethune's Minacs Worldwide Experience February 2006 - August 2006
Job Senior Financial Services Representative Investments
Industry Financial Services
Experience
CIBC March 2012 - Present
Sun Life Financial May 2011 - March 2012
Minacs Worldwide February 2006 - August 2006
Skills
Financial Services, Wealth Management, Mutual Funds, Sales, Customer Service, Investments
Education
The University of Western Ontario 2006 — 2011
Durham College
LLQP
George Brown College
Canadian Investment Funds Course (CIFC)
ACVI
CIBC March 2012 - Present
Sun Life Financial May 2011 - March 2012
Minacs Worldwide February 2006 - August 2006
Skills
Financial Services, Wealth Management, Mutual Funds, Sales, Customer Service, Investments
Education
The University of Western Ontario 2006 — 2011
Durham College
LLQP
George Brown College
Canadian Investment Funds Course (CIFC)
ACVI
Aimee Silver Aimee Silver's Minacs Worldwide Experience April 2000 - August 2001
Job Independent Leader, Epicure Selections
Industry Food & Beverages
Experience
Silverlining Bookkeeping January 2004 - April 2013
Epicure Selections/Victorian Epicure October 2010 - Present
Shambhala Media November 2011 - Present
H&R Block January 2008 - May 2011
Shambhala Media January 2008 - May 2008
Winsbys Shoes June 1999 - September 2006
Vajradhatu Publications (now Shambhala Media) January 2003 - August 2006
White Tiger Natural Medicine June 2002 - January 2003
Bavaria Enterprises March 1994 - May 2002
Minacs Worldwide April 2000 - August 2001
Skills
Data Entry, Financial Accounting, Account Edge, QuickBooks, Tax Preparation, Bookkeeping, Accounts Receivable, Accounting, Accounts Payable, Account Reconciliation, Peachtree, General Ledger, Journal Entries, Financial Statements, Payroll, Microsoft Word, Income Tax, Bank Reconciliation, Financial Reporting, Quicken, Tax Returns, Tax, Microsoft Excel, Customer Service
Education
Nova Scotia Community College 2011 — 2012
Business Administration, Accounting, Continuing Education
H&R Block Tax School 2010 — 2010
Level 3, Income Tax for Small Businesses
H&R Block Tax School 2009 — 2009
Level 2, Rental Income and Employment Expenses
H&R Block Tax School 2007 — 2007
Level 1, Introduction to Personal Income Tax
Nova Scotia Community College 2005 — 2005
Diploma, Introductory Financial Accounting II
Nova Scotia Community College 2001 — 2002
Diploma, Office Information Technology
Silverlining Bookkeeping January 2004 - April 2013
Epicure Selections/Victorian Epicure October 2010 - Present
Shambhala Media November 2011 - Present
H&R Block January 2008 - May 2011
Shambhala Media January 2008 - May 2008
Winsbys Shoes June 1999 - September 2006
Vajradhatu Publications (now Shambhala Media) January 2003 - August 2006
White Tiger Natural Medicine June 2002 - January 2003
Bavaria Enterprises March 1994 - May 2002
Minacs Worldwide April 2000 - August 2001
Skills
Data Entry, Financial Accounting, Account Edge, QuickBooks, Tax Preparation, Bookkeeping, Accounts Receivable, Accounting, Accounts Payable, Account Reconciliation, Peachtree, General Ledger, Journal Entries, Financial Statements, Payroll, Microsoft Word, Income Tax, Bank Reconciliation, Financial Reporting, Quicken, Tax Returns, Tax, Microsoft Excel, Customer Service
Education
Nova Scotia Community College 2011 — 2012
Business Administration, Accounting, Continuing Education
H&R Block Tax School 2010 — 2010
Level 3, Income Tax for Small Businesses
H&R Block Tax School 2009 — 2009
Level 2, Rental Income and Employment Expenses
H&R Block Tax School 2007 — 2007
Level 1, Introduction to Personal Income Tax
Nova Scotia Community College 2005 — 2005
Diploma, Introductory Financial Accounting II
Nova Scotia Community College 2001 — 2002
Diploma, Office Information Technology
Gordon Carson Gordon Carson's Minacs Worldwide Experience May 2001 - March 2002
Job Customer Care Specialist at drugstore.com
Industry Consumer Goods
Experience
drugstore.com July 2012 - Present
Freelance Copywriting; Myself Only March 2010 - Present
SDI Marketing November 2011 - June 2012
Scanwood Canada Ltd April 2005 - April 2011
Spherion Staffing September 2004 - March 2005
Kelly Services May 2004 - August 2004
Convergys October 2003 - January 2004
Saturn Saab Isuzu March 2002 - October 2003
Minacs Worldwide May 2001 - March 2002
Skills
Social Media Marketing, Advertising Copy, Radio Advertising, Customer Service, Social Media, Social Networking, Marketing, Public Speaking, Public Relations, Advertising, Coaching, Event Planning, Marketing Communications, Editing, Facebook, Strategic Planning, Microsoft Office, Human Resources, Copywriting
Education
www.alison.com 2011 — 2012
Diploma, Social Media Marketing
Institute of Canadian Advertising 1988 — 1988
Advertising
George Brown College 1987 — 1987
Advertising Copywriting
University of Waterloo 1982 — 1985
BA, Psychology
University of Waterloo 1982 — 1985
Bachelor of Arts, Psychology
drugstore.com July 2012 - Present
Freelance Copywriting; Myself Only March 2010 - Present
SDI Marketing November 2011 - June 2012
Scanwood Canada Ltd April 2005 - April 2011
Spherion Staffing September 2004 - March 2005
Kelly Services May 2004 - August 2004
Convergys October 2003 - January 2004
Saturn Saab Isuzu March 2002 - October 2003
Minacs Worldwide May 2001 - March 2002
Skills
Social Media Marketing, Advertising Copy, Radio Advertising, Customer Service, Social Media, Social Networking, Marketing, Public Speaking, Public Relations, Advertising, Coaching, Event Planning, Marketing Communications, Editing, Facebook, Strategic Planning, Microsoft Office, Human Resources, Copywriting
Education
www.alison.com 2011 — 2012
Diploma, Social Media Marketing
Institute of Canadian Advertising 1988 — 1988
Advertising
George Brown College 1987 — 1987
Advertising Copywriting
University of Waterloo 1982 — 1985
BA, Psychology
University of Waterloo 1982 — 1985
Bachelor of Arts, Psychology
Patricia Fernandez Patricia Fernandez's Minacs Worldwide Experience November 2007 - June 2009
Job Investment Banking Professional
Industry Investment Banking
Experience
World Service Cargo December 2010 - Present
World Service Cargo 2010 - 2010
Minacs Worldwide November 2007 - June 2009
Smart Training Society / World Languages Connections/ Cambridge Inst March 2000 - June 2007
First USA Bank March 1999 - December 1999
Education
Goldey-Beacom College 1996 — 1998
BSc Degree, International Business Management
Miami Dade College
A.A, Business Administration
Canadian Securities Institute
Exams that allow Licensing with IIROC
World Service Cargo December 2010 - Present
World Service Cargo 2010 - 2010
Minacs Worldwide November 2007 - June 2009
Smart Training Society / World Languages Connections/ Cambridge Inst March 2000 - June 2007
First USA Bank March 1999 - December 1999
Education
Goldey-Beacom College 1996 — 1998
BSc Degree, International Business Management
Miami Dade College
A.A, Business Administration
Canadian Securities Institute
Exams that allow Licensing with IIROC
Steve Knier Steve Knier's Minacs Worldwide Experience March 2000 - November 2006
Job VP Business Development at Xtime, Inc.
Industry Automotive
Experience
Xtime, Inc. June 2014 - Present
Minacs Marketing Solutions March 2010 - June 2014
Williams Lea March 2008 - March 2010
Red Edge Labs September 2007 - March 2008
Openfirst - A Quad/Graphics Company 2006 - 2007
Minacs Worldwide March 2000 - November 2006
Bucyrus International 1999 - 2000
Lake Michigan Management - Yum! Brands 1995 - 1999
Jefferson Davis Associates 1993 - 1995
Epley Marketing Services 1990 - 1993
Skills
Leadership, Business Development, Process Improvement, Change Management, Strategic Thinking, Critical Thinking, Product Launch, Customer Lifecycle..., Direct Marketing, Customer Retention, Outsourcing, Business Planning, Management, Marketing Strategy, Product Management, CRM, Analytics, Integrated Marketing, Sales Operations, Strategy, BPO, P&L Management, Pricing, Marketing Research, Sales Management, Marketing, Program Management, Customer Experience, Multi-channel Marketing, Vendor Management, Lead Generation, Marketing Communications, Sales, Customer Acquisition, Training, Call Centers, Operations Management
Education
Keller Graduate School of Management of DeVry University 1998 — 2003
MBA, Marketing
Cornell College 1987 — 1991
BA, Economics/Business, Psychology
Wauwatosa East High 1983 — 1987
Xtime, Inc. June 2014 - Present
Minacs Marketing Solutions March 2010 - June 2014
Williams Lea March 2008 - March 2010
Red Edge Labs September 2007 - March 2008
Openfirst - A Quad/Graphics Company 2006 - 2007
Minacs Worldwide March 2000 - November 2006
Bucyrus International 1999 - 2000
Lake Michigan Management - Yum! Brands 1995 - 1999
Jefferson Davis Associates 1993 - 1995
Epley Marketing Services 1990 - 1993
Skills
Leadership, Business Development, Process Improvement, Change Management, Strategic Thinking, Critical Thinking, Product Launch, Customer Lifecycle..., Direct Marketing, Customer Retention, Outsourcing, Business Planning, Management, Marketing Strategy, Product Management, CRM, Analytics, Integrated Marketing, Sales Operations, Strategy, BPO, P&L Management, Pricing, Marketing Research, Sales Management, Marketing, Program Management, Customer Experience, Multi-channel Marketing, Vendor Management, Lead Generation, Marketing Communications, Sales, Customer Acquisition, Training, Call Centers, Operations Management
Education
Keller Graduate School of Management of DeVry University 1998 — 2003
MBA, Marketing
Cornell College 1987 — 1991
BA, Economics/Business, Psychology
Wauwatosa East High 1983 — 1987
Alicia MacGrath's Minacs Worldwide Experience May 2002 - August 2004
Job Communication is key
Industry Hospitality
Experience
Medavie EMS group of companies May 2015 - Present
Emergency Medical Care Inc./ EHS January 2013 - Present
J.A. Snow Funeral Home March 2009 - January 2013
Redwood Grill May 2008 - May 2010
IWK Health Centre February 2008 - May 2008
Standard Life Assurance Company of Canada October 2007 - February 2008
Capital District Health Authority 2004 - 2008
Research Ethics Board January 2006 - October 2007
QEII August 2004 - January 2006
Minacs Worldwide May 2002 - August 2004
Skills
Data Entry, Administration, Administrative..., Teamwork, Microsoft Excel, Research, Sales, Databases, Filing, Fax, Hospitality, Receptionist Duties, Administrative...
Education
Nova Scotia Community College 1999 — 2001
Hospitality and Tourism, Hospitality Services
Westville High School 1993 — 1999
High School Diploma
Nova Scotia Community College
Diploma, Hospitality Services
Medavie EMS group of companies May 2015 - Present
Emergency Medical Care Inc./ EHS January 2013 - Present
J.A. Snow Funeral Home March 2009 - January 2013
Redwood Grill May 2008 - May 2010
IWK Health Centre February 2008 - May 2008
Standard Life Assurance Company of Canada October 2007 - February 2008
Capital District Health Authority 2004 - 2008
Research Ethics Board January 2006 - October 2007
QEII August 2004 - January 2006
Minacs Worldwide May 2002 - August 2004
Skills
Data Entry, Administration, Administrative..., Teamwork, Microsoft Excel, Research, Sales, Databases, Filing, Fax, Hospitality, Receptionist Duties, Administrative...
Education
Nova Scotia Community College 1999 — 2001
Hospitality and Tourism, Hospitality Services
Westville High School 1993 — 1999
High School Diploma
Nova Scotia Community College
Diploma, Hospitality Services
Jenna Villarreal's Minacs Worldwide Experience 2002 - 2005
Job Marketing Manager at Encon Safety Products, Inc.
Industry Marketing and Advertising
Experience
Encon Safety Products, Inc. February 2014 - Present
Hewlett-Packard January 2013 - February 2014
Bayer MaterialScience July 2009 - August 2012
Valeron Strength Films 2008 - 2009
Minigrip March 2006 - March 2008
Minacs Worldwide 2002 - 2005
Minacs 2002 - 2005
Anguil Environmental Systems, Inc. 2000 - 2001
ASQ 1990 - 2000
Skills
Project Management, Brand Management, Digital Marketing, Strategic Planning, Marketing Strategy, Marketing Communications, Email Marketing, Product Marketing, Trade Shows, Event Planning, Event Management, Department Budgeting, Budget Reconciliation, Program Management, Lead Generation, Account Management, Marketing, Management, CRM, Leadership, Strategy, Budgets, Marketing Management, Sales, B2B, Process Improvement, Team Building
Education
Ottawa University 1999 — 1999
Bachelor of Arts (BA), Business Administration and Marketing
Encon Safety Products, Inc. February 2014 - Present
Hewlett-Packard January 2013 - February 2014
Bayer MaterialScience July 2009 - August 2012
Valeron Strength Films 2008 - 2009
Minigrip March 2006 - March 2008
Minacs Worldwide 2002 - 2005
Minacs 2002 - 2005
Anguil Environmental Systems, Inc. 2000 - 2001
ASQ 1990 - 2000
Skills
Project Management, Brand Management, Digital Marketing, Strategic Planning, Marketing Strategy, Marketing Communications, Email Marketing, Product Marketing, Trade Shows, Event Planning, Event Management, Department Budgeting, Budget Reconciliation, Program Management, Lead Generation, Account Management, Marketing, Management, CRM, Leadership, Strategy, Budgets, Marketing Management, Sales, B2B, Process Improvement, Team Building
Education
Ottawa University 1999 — 1999
Bachelor of Arts (BA), Business Administration and Marketing
Tammy Roy Tammy Roy's Minacs Worldwide Experience August 2000 - May 2001
Job Telecommunications Assistant at Vancouver Coastal Health
Industry Hospital & Health Care
Experience
Vancouver Coastal Health Technical Specialist, TelecommunicationsLiberty HealthMay 2001 - June 2002
Minacs Worldwide August 2000 - May 2001
Amex Bank of Canada 1999 - 2000
AlphaNet Telecom Inc. 1996 - 1999
Education
Laurentian University/Université Laurentienne 1992 — 1995
Political Science
Vancouver Coastal Health Technical Specialist, TelecommunicationsLiberty HealthMay 2001 - June 2002
Minacs Worldwide August 2000 - May 2001
Amex Bank of Canada 1999 - 2000
AlphaNet Telecom Inc. 1996 - 1999
Education
Laurentian University/Université Laurentienne 1992 — 1995
Political Science
Steve Lagreca Steve Lagreca's Minacs Worldwide Experience October 2005 - August 2013
Job Retired IT Analyst
Industry Information Technology and Services
Experience
Minacs Worldwide October 2005 - August 2013
IBM.com August 2000 - June 2005
IBM Global Services January 1997 - July 2000
IBM August 1988 - December 1996
IBM August 1981 - July 1988
Skills
Technical Writing, Requirements Analysis, User Interface Design, SDLC, Testing, Quality Assurance, Content Management, Information Architecture, Business Analysis, Business Process, Visio, Requirements Gathering, IT Strategy, User Experience, Training, User Acceptance Testing, Databases, Change Management, Web Analytics, Business Process..., HTML, Process Improvement, Management, Leadership, Project Planning, Program Management, Web Development, Product Development, Software Documentation, Integration, Business Intelligence, Analysis, Software Development, Strategy, Troubleshooting, Web Applications
Education
San Diego State University-California State University 1980 — 1981
MSBA, Information Systems
University of Michigan - Stephen M. Ross School of Business 1974 — 1978
BBA, Marketing
Minacs Worldwide October 2005 - August 2013
IBM.com August 2000 - June 2005
IBM Global Services January 1997 - July 2000
IBM August 1988 - December 1996
IBM August 1981 - July 1988
Skills
Technical Writing, Requirements Analysis, User Interface Design, SDLC, Testing, Quality Assurance, Content Management, Information Architecture, Business Analysis, Business Process, Visio, Requirements Gathering, IT Strategy, User Experience, Training, User Acceptance Testing, Databases, Change Management, Web Analytics, Business Process..., HTML, Process Improvement, Management, Leadership, Project Planning, Program Management, Web Development, Product Development, Software Documentation, Integration, Business Intelligence, Analysis, Software Development, Strategy, Troubleshooting, Web Applications
Education
San Diego State University-California State University 1980 — 1981
MSBA, Information Systems
University of Michigan - Stephen M. Ross School of Business 1974 — 1978
BBA, Marketing
Misa Roach Misa Roach's Minacs Worldwide Experience April 1998 - August 2006
Job Supervisor Clinic Operations at Aurora Health Care
Industry Nonprofit Organization Management
Experience
Aurora Health Care November 2014 - Present
Planned Parenthood of Wisconsin, Inc. February 2011 - November 2014
Bader Rutter & Associates February 2008 - May 2010
Openfirst August 2006 - August 2007
Minacs Worldwide April 1998 - August 2006
Milwaukee Journal Sentinel 1994 - 1996
Bradley Center 1988 - 1994
Skills
Strategic Planning, Direct Marketing, Public Relations, Leadership, Non-profits, Advertising, Marketing Communications, Strategic Communications, Event Planning, Community Development, Marketing, Nonprofits, Project Planning, Budgets, Event Management, Team Leadership, Community Outreach, Management, Social Media, Strategy, Media Relations, Editing, Market Research, Marketing Strategy, Customer Service, Public Speaking, Fundraising, Social Networking, Volunteer Management, Social Media Marketing
Education
Alverno College
Bachelor of Arts (B.A.), Communication
Milwaukee Area Technical College
Associate Degree, Administrative Professional
Aurora Health Care November 2014 - Present
Planned Parenthood of Wisconsin, Inc. February 2011 - November 2014
Bader Rutter & Associates February 2008 - May 2010
Openfirst August 2006 - August 2007
Minacs Worldwide April 1998 - August 2006
Milwaukee Journal Sentinel 1994 - 1996
Bradley Center 1988 - 1994
Skills
Strategic Planning, Direct Marketing, Public Relations, Leadership, Non-profits, Advertising, Marketing Communications, Strategic Communications, Event Planning, Community Development, Marketing, Nonprofits, Project Planning, Budgets, Event Management, Team Leadership, Community Outreach, Management, Social Media, Strategy, Media Relations, Editing, Market Research, Marketing Strategy, Customer Service, Public Speaking, Fundraising, Social Networking, Volunteer Management, Social Media Marketing
Education
Alverno College
Bachelor of Arts (B.A.), Communication
Milwaukee Area Technical College
Associate Degree, Administrative Professional
Jennifer Anderson Jennifer Anderson's Minacs Worldwide Experience 1997 - 2004
Job Senior Executive Operations, Strategy, and Customer Experience
Industry Information Technology and Services
Experience
Interactive Services April 2014 - Present
WSIB September 2010 - March 2014
Interactive Services 2003 - August 2010
Aditya Birla Minacs (BPO) 2008 - 2009
EDULINX Canada Corporation 2005 - 2007
Minacs 1997 - 2004
Minacs Worldwide 1997 - 2004
Precision Valve Canada 1992 - 1995
Skills
Leadership, Project Management, Auditing, Reviews, Performance Management, Contact Centers, Business Development, Consulting, Sales, Continuous Improvement, Workforce Management, Call Center, BPO, Outsourcing, Process Improvement, Business Process..., Customer Experience, Operations Management, Business Transformation, Customer Satisfaction, Cross-functional Team..., Program Management, Executive Management, Change Management, Strategy, Call Centers, Analysis, Forecasting, Business Strategy, Team Leadership, Management, Vendor Management, Business Process, Training, Business Analysis, Management Consulting, Risk Management, Financial Services, Coaching, Team Building, CRM, Governance, Employee Engagement, Strategic Planning
Education
The University of Western Ontario - King's University College 1988 — 1992
Honors BA, Political Science
Ivey Business School at Western University
Interactive Services April 2014 - Present
WSIB September 2010 - March 2014
Interactive Services 2003 - August 2010
Aditya Birla Minacs (BPO) 2008 - 2009
EDULINX Canada Corporation 2005 - 2007
Minacs 1997 - 2004
Minacs Worldwide 1997 - 2004
Precision Valve Canada 1992 - 1995
Skills
Leadership, Project Management, Auditing, Reviews, Performance Management, Contact Centers, Business Development, Consulting, Sales, Continuous Improvement, Workforce Management, Call Center, BPO, Outsourcing, Process Improvement, Business Process..., Customer Experience, Operations Management, Business Transformation, Customer Satisfaction, Cross-functional Team..., Program Management, Executive Management, Change Management, Strategy, Call Centers, Analysis, Forecasting, Business Strategy, Team Leadership, Management, Vendor Management, Business Process, Training, Business Analysis, Management Consulting, Risk Management, Financial Services, Coaching, Team Building, CRM, Governance, Employee Engagement, Strategic Planning
Education
The University of Western Ontario - King's University College 1988 — 1992
Honors BA, Political Science
Ivey Business School at Western University
Eric Greenwood Eric Greenwood's Minacs Worldwide Experience November 1999 - August 2006
Job Director System Integration at Bell Business Markets
Industry Information Technology and Services
Experience
Bell Canada June 2012 - Present
Aizan Texchnologies Inc. February 2012 - May 2012
Auto Network Solutions LLC March 2010 - February 2012
Revera Inc. March 2008 - November 2009
Aditya Birla Minacs August 2006 - March 2008
Minacs Worldwide November 1999 - August 2006
Nortel Networks January 1997 - November 1999
Watson Wyatt Worldwide July 1994 - January 1997
William M. Mercer November 1989 - July 1994
Cognos Inc. January 1983 - November 1989
Skills
Strategic Planning, Project Management, Program Management, BPO, RFP, Call Center, Designs, Management, Integration, Process Improvement, IT Strategy, Strategy, Change Management, Outsourcing, Wireless, Disaster Recovery, CRM, Management Consulting, Telecommunications, Vendor Management, ERP, Start-ups, Leadership, Business Development
Education
McMaster University 1978 — 1979
MA, Economics
University of Guelph 1973 — 1978
HBA, Economics
Bell Canada June 2012 - Present
Aizan Texchnologies Inc. February 2012 - May 2012
Auto Network Solutions LLC March 2010 - February 2012
Revera Inc. March 2008 - November 2009
Aditya Birla Minacs August 2006 - March 2008
Minacs Worldwide November 1999 - August 2006
Nortel Networks January 1997 - November 1999
Watson Wyatt Worldwide July 1994 - January 1997
William M. Mercer November 1989 - July 1994
Cognos Inc. January 1983 - November 1989
Skills
Strategic Planning, Project Management, Program Management, BPO, RFP, Call Center, Designs, Management, Integration, Process Improvement, IT Strategy, Strategy, Change Management, Outsourcing, Wireless, Disaster Recovery, CRM, Management Consulting, Telecommunications, Vendor Management, ERP, Start-ups, Leadership, Business Development
Education
McMaster University 1978 — 1979
MA, Economics
University of Guelph 1973 — 1978
HBA, Economics
Caralynn Brown Caralynn Brown's Minacs Worldwide Experience July 2000 - November 2001
Job Experienced Marketing professional
Industry Information Technology and Services
Experience
Accenture January 2011 - Present
Accenture December 2008 - July 2011
Aquent September 2008 - December 2008
ePrize January 2005 - July 2008
Perot Systems October 2004 - January 2005
Borders Books 2000 - 2005
GMAC January 2002 - April 2003
Minacs Worldwide July 2000 - November 2001
Nationwide Advertising Service January 1994 - April 1999
Skills
Program Management, Project Management
Education
Walsh College 2003 — 2004
Graduate Certificate, Project Management
University of Michigan 1989 — 1997
BGS, Psychology & Communications
Mercy High School 1985 — 1989
HS Diploma, College Prep
Accenture January 2011 - Present
Accenture December 2008 - July 2011
Aquent September 2008 - December 2008
ePrize January 2005 - July 2008
Perot Systems October 2004 - January 2005
Borders Books 2000 - 2005
GMAC January 2002 - April 2003
Minacs Worldwide July 2000 - November 2001
Nationwide Advertising Service January 1994 - April 1999
Skills
Program Management, Project Management
Education
Walsh College 2003 — 2004
Graduate Certificate, Project Management
University of Michigan 1989 — 1997
BGS, Psychology & Communications
Mercy High School 1985 — 1989
HS Diploma, College Prep
Susan Daul Susan Daul's Minacs Worldwide Experience September 1998 - August 2001
Job Finance and Accounting Executive Manager
Industry Accounting
Experience
Liquiditity Services Inc. April 2011 - Present
Desierto Verde December 2009 - March 2011
D & A Pipelines LLC November 2007 - June 2009
CIMA Business Advisors January 2007 - February 2008
FMF Capital May 2004 - June 2007
Quest Diagnostics September 2001 - May 2004
Minacs Worldwide September 1998 - August 2001
Experi-Metal Inc. October 1996 - September 1998
Pulte Homes March 1993 - September 1996
American Dental Technologies, Inc. April 1992 - February 1993
Skills
Accounting, Payroll, Cash Flow Forecasting, Financial Statements, Sarbanes-Oxley Act, Financial Analysis, Financial Reporting, Internal Controls, Forecasting, Managerial Finance, Financial Accounting, Financial Modeling, General Ledger, Mergers, Budget, GAAP, Variance Analysis, Auditing, Process Improvement, Cash Management
Education
Wayne State University 1994 — 1996
MBA, Finance, Entrepreneurial Studies
University of Michigan 1985 — 1988
BBA, Business, Accounting
Liquiditity Services Inc. April 2011 - Present
Desierto Verde December 2009 - March 2011
D & A Pipelines LLC November 2007 - June 2009
CIMA Business Advisors January 2007 - February 2008
FMF Capital May 2004 - June 2007
Quest Diagnostics September 2001 - May 2004
Minacs Worldwide September 1998 - August 2001
Experi-Metal Inc. October 1996 - September 1998
Pulte Homes March 1993 - September 1996
American Dental Technologies, Inc. April 1992 - February 1993
Skills
Accounting, Payroll, Cash Flow Forecasting, Financial Statements, Sarbanes-Oxley Act, Financial Analysis, Financial Reporting, Internal Controls, Forecasting, Managerial Finance, Financial Accounting, Financial Modeling, General Ledger, Mergers, Budget, GAAP, Variance Analysis, Auditing, Process Improvement, Cash Management
Education
Wayne State University 1994 — 1996
MBA, Finance, Entrepreneurial Studies
University of Michigan 1985 — 1988
BBA, Business, Accounting
Beverly Davis Beverly Davis's Minacs Worldwide Experience October 2008 - October 2012
Job Project Manager at MRM//McCann
Industry Information Technology and Services
Experience
MRM Worldwide November 2012 - Present
Minacs Worldwide October 2008 - October 2012
American Blinds, Wallpaper & More June 1989 - August 2008
American Blinds Wallpaper Factory June 1989 - August 2007
Skills
Business Intelligence, SharePoint, MS Project, SDLC, Oracle, Requirements Analysis
Education
Cleary University 2002 — 2005
Bachelors, Information Technology
MRM Worldwide November 2012 - Present
Minacs Worldwide October 2008 - October 2012
American Blinds, Wallpaper & More June 1989 - August 2008
American Blinds Wallpaper Factory June 1989 - August 2007
Skills
Business Intelligence, SharePoint, MS Project, SDLC, Oracle, Requirements Analysis
Education
Cleary University 2002 — 2005
Bachelors, Information Technology
Joe Reynolds Joe Reynolds's Minacs Worldwide Experience January 2003 - November 2006
Job SVP, Business Development & Customer Experience
Industry Outsourcing/Offshoring
Experience
Ideal Contact Center December 2014 - Present
Teleperformance USA January 2012 - October 2014
Convergys November 2006 - December 2011
Minacs Worldwide January 2003 - November 2006
EDS November 1988 - November 2002
Skills
BPO, Outsourcing, Team Management, Management, Lead Generation, CRM, Sales Management, Call Centers, Program Management, Business Development, Managed Services, Selling, SaaS, Professional Services, Financial Services, Vendor Management, Strategy, Solution Selling, Leadership, Data Center, Telecommunications, Customer Service
Education
George Mason University 1983 — 1988
Economics
Ideal Contact Center December 2014 - Present
Teleperformance USA January 2012 - October 2014
Convergys November 2006 - December 2011
Minacs Worldwide January 2003 - November 2006
EDS November 1988 - November 2002
Skills
BPO, Outsourcing, Team Management, Management, Lead Generation, CRM, Sales Management, Call Centers, Program Management, Business Development, Managed Services, Selling, SaaS, Professional Services, Financial Services, Vendor Management, Strategy, Solution Selling, Leadership, Data Center, Telecommunications, Customer Service
Education
George Mason University 1983 — 1988
Economics
Scott Hutten's Minacs Worldwide Experience 1999 - 2000
Job North American Recruitment Leader First Derivatives
Industry Capital Markets
Experience
First Derivatives October 2011 - Present
ManpowerGroup September 2009 - October 2011
Kelly Services Corporate (KellyOCG) 2003 - 2009
FAME Information Services 1999 - 2004
Minacs Worldwide 1999 - 2000
Playboy Enterprises, Inc. 1996 - 1998
Thomson Financial 1995 - 1996
Abel Health Management 1991 - 1995
Skills
Talent Acquisition, BPO, Capital Markets, FX, Fixed Income, Derivatives, Commodities, Technical Recruiting, Risk, Risk Management, Equity Derivatives, Recruitment Process..., RPO, Financial Risk, Trading Systems, FX Options, Market Data, Commodity, Electronic Trading
Education
Ithaca College 1990 — 1991
Masters of Science, Corporate Communications and Instructional Design
State University of New York College at Cortland 1987 — 1990
BS, Communications and Political Science
Michigan State University 1986 — 1987
Communications
First Derivatives October 2011 - Present
ManpowerGroup September 2009 - October 2011
Kelly Services Corporate (KellyOCG) 2003 - 2009
FAME Information Services 1999 - 2004
Minacs Worldwide 1999 - 2000
Playboy Enterprises, Inc. 1996 - 1998
Thomson Financial 1995 - 1996
Abel Health Management 1991 - 1995
Skills
Talent Acquisition, BPO, Capital Markets, FX, Fixed Income, Derivatives, Commodities, Technical Recruiting, Risk, Risk Management, Equity Derivatives, Recruitment Process..., RPO, Financial Risk, Trading Systems, FX Options, Market Data, Commodity, Electronic Trading
Education
Ithaca College 1990 — 1991
Masters of Science, Corporate Communications and Instructional Design
State University of New York College at Cortland 1987 — 1990
BS, Communications and Political Science
Michigan State University 1986 — 1987
Communications
Kris Sarkissian's Minacs Worldwide Experience 1998 - March 2000
Job
Industry Information Technology and Services
Experience
Foresters August 2013 - Present
Foresters October 2012 - August 2013
Foresters January 2011 - September 2012
Foresters September 2008 - February 2011
Foresters September 2005 - September 2008
Foresters October 2004 - October 2005
Foresters February 2003 - October 2004
Foresters April 2000 - February 2003
Minacs Worldwide 1998 - March 2000
Phonettix Intelecom September 1996 - February 1998
Skills
Life Insurance, Business Intelligence, Change Management, Call Center, Information Management, IT Service Management, Vendor Management, IT Strategy, Process Improvement, Business Analysis, Cross-functional Team..., Call Centers, Team Leadership, Leadership, Project Management, Management, Outsourcing, ITIL, Integration, IT Operations, Service Delivery, Disaster Recovery, Training, Enterprise Architecture, Enterprise Software, IT Management, Data Warehousing, SDLC, Business Process..., Quality Assurance, Information Technology, Business Process, Project Portfolio..., Requirements Gathering, Strategy
Education
Numerous Courses & Personal Accomplishments 1991 — 2013
University of Toronto 2010 — 2011
University of Guelph 1986 — 1991
Brebeuf 1981 — 1986
Foresters August 2013 - Present
Foresters October 2012 - August 2013
Foresters January 2011 - September 2012
Foresters September 2008 - February 2011
Foresters September 2005 - September 2008
Foresters October 2004 - October 2005
Foresters February 2003 - October 2004
Foresters April 2000 - February 2003
Minacs Worldwide 1998 - March 2000
Phonettix Intelecom September 1996 - February 1998
Skills
Life Insurance, Business Intelligence, Change Management, Call Center, Information Management, IT Service Management, Vendor Management, IT Strategy, Process Improvement, Business Analysis, Cross-functional Team..., Call Centers, Team Leadership, Leadership, Project Management, Management, Outsourcing, ITIL, Integration, IT Operations, Service Delivery, Disaster Recovery, Training, Enterprise Architecture, Enterprise Software, IT Management, Data Warehousing, SDLC, Business Process..., Quality Assurance, Information Technology, Business Process, Project Portfolio..., Requirements Gathering, Strategy
Education
Numerous Courses & Personal Accomplishments 1991 — 2013
University of Toronto 2010 — 2011
University of Guelph 1986 — 1991
Brebeuf 1981 — 1986
Ivan Francis's Minacs Worldwide Experience 2007 - 2008
Job Director, Training and Operational Excellence at Cook Pharmica
Industry Biotechnology
Experience
Cook Pharmica May 2015 - Present
Cook Pharmica May 2014 - April 2015
National Black MBA Association, Toronto January 2012 - May 2013
Deloitte 2013 - 2013
Xerox Canada 2009 - 2012
Minacs Worldwide 2007 - 2008
A.T. Kearney 2004 - 2007
A.T. Kearney 2001 - 2003
General Motors of Canada 1994 - 1999
Ford Electronics 1992 - 1992
Skills
Business Strategy, Strategic Planning, Management Consulting, Six Sigma, Manufacturing, Supply Chain Management, Business Process..., Lean Initiatives, Non-profit...
Education
Michigan State University - The Eli Broad Graduate School of Management 1999 — 2001
Master of Business Administration (M.B.A.), Finance and Supply Chain Management
University of Toronto
Bachelor of Applied Science (B.A.Sc.), Mechanical Engineering
University of Windsor
Bachelor of Commerce (B.Com.)
Cook Pharmica May 2015 - Present
Cook Pharmica May 2014 - April 2015
National Black MBA Association, Toronto January 2012 - May 2013
Deloitte 2013 - 2013
Xerox Canada 2009 - 2012
Minacs Worldwide 2007 - 2008
A.T. Kearney 2004 - 2007
A.T. Kearney 2001 - 2003
General Motors of Canada 1994 - 1999
Ford Electronics 1992 - 1992
Skills
Business Strategy, Strategic Planning, Management Consulting, Six Sigma, Manufacturing, Supply Chain Management, Business Process..., Lean Initiatives, Non-profit...
Education
Michigan State University - The Eli Broad Graduate School of Management 1999 — 2001
Master of Business Administration (M.B.A.), Finance and Supply Chain Management
University of Toronto
Bachelor of Applied Science (B.A.Sc.), Mechanical Engineering
University of Windsor
Bachelor of Commerce (B.Com.)
Matt Shelton's Minacs Worldwide Experience 1999 - 2006
Job Data Warehouse DBA at Truven Health Analytics
Industry Hospital & Health Care
Experience
Truven Health Analytics August 2013 - Present
Budco September 2010 - July 2013
ACG - AAA Michigan September 2008 - September 2010
Accenture November 2007 - September 2008
Sircon December 2006 - November 2007
Minacs 1998 - December 2006
Minacs Worldwide 1999 - 2006
Relation Technologies 1995 - 1998
Skills
Oracle RAC, SQL Tuning, Oracle, Performance Tuning, PL/SQL, Database Design, Data Warehousing, Disaster Recovery, Unix Shell Scripting, RMAN, Solaris, Unix, SQL, Data Modeling, Oracle Enterprise..., Database Administration, Linux, Databases, Red Hat Linux, Business Intelligence, RDBMS, SQL*Plus, High Availability, Microsoft SQL Server, Cluster, Replication, Data Guard, OLTP, Shell Scripting, SQL Loader, Clusterware, Exadata
Education
Eastern Michigan University 1989 — 1995
Bachelor of Science (BS)
Truven Health Analytics August 2013 - Present
Budco September 2010 - July 2013
ACG - AAA Michigan September 2008 - September 2010
Accenture November 2007 - September 2008
Sircon December 2006 - November 2007
Minacs 1998 - December 2006
Minacs Worldwide 1999 - 2006
Relation Technologies 1995 - 1998
Skills
Oracle RAC, SQL Tuning, Oracle, Performance Tuning, PL/SQL, Database Design, Data Warehousing, Disaster Recovery, Unix Shell Scripting, RMAN, Solaris, Unix, SQL, Data Modeling, Oracle Enterprise..., Database Administration, Linux, Databases, Red Hat Linux, Business Intelligence, RDBMS, SQL*Plus, High Availability, Microsoft SQL Server, Cluster, Replication, Data Guard, OLTP, Shell Scripting, SQL Loader, Clusterware, Exadata
Education
Eastern Michigan University 1989 — 1995
Bachelor of Science (BS)
Chris Thiele's Minacs Worldwide Experience July 2004 - January 2008
Job User Experience & Interaction Design Manager
Industry Internet
Experience
Optum Technology May 2011 - Present
Ford Motor Company January 2008 - May 2011
Minacs Worldwide July 2004 - January 2008
Agilisys Automotive April 2002 - July 2004
Media Genesis October 2001 - April 2002
Colorquik Graphix November 1997 - August 2001
Skills
User Interface, Flash, XHTML, Web Development, CSS, User Interface Design, Graphic Design, Information Architecture, HTML, JavaScript, Front-end, ActionScript, Responsive Design, Web Standards, Cross-browser..., Adobe Creative Suite, Accessibility, SEO, User-centered Design, User Experience
Education
Macomb Community College
Associate of Applied Science, Graphic and Commercial Art
Wayne State University
Bachelor of Fine Art, Graphic Design
Optum Technology May 2011 - Present
Ford Motor Company January 2008 - May 2011
Minacs Worldwide July 2004 - January 2008
Agilisys Automotive April 2002 - July 2004
Media Genesis October 2001 - April 2002
Colorquik Graphix November 1997 - August 2001
Skills
User Interface, Flash, XHTML, Web Development, CSS, User Interface Design, Graphic Design, Information Architecture, HTML, JavaScript, Front-end, ActionScript, Responsive Design, Web Standards, Cross-browser..., Adobe Creative Suite, Accessibility, SEO, User-centered Design, User Experience
Education
Macomb Community College
Associate of Applied Science, Graphic and Commercial Art
Wayne State University
Bachelor of Fine Art, Graphic Design
Duncan Cowie's Minacs Worldwide Experience 1999 - 2002
Job EVP, North America and Asia at Transcom Worldwide
Industry Consumer Services
Experience
Transcom Worldwide Executive Vice President - North America and AsiaTranscom North America & Asia2007 - Present
Transcom Worldwide 2007 - Present
Transcom Worldwide 1997 - Present
Minacs 1999 - 2002
Minacs Worldwide 1999 - 2002
Hospital for Sick Children 1996 - 1999
Education
Queen's University 1979 — 1982
Transcom Worldwide Executive Vice President - North America and AsiaTranscom North America & Asia2007 - Present
Transcom Worldwide 2007 - Present
Transcom Worldwide 1997 - Present
Minacs 1999 - 2002
Minacs Worldwide 1999 - 2002
Hospital for Sick Children 1996 - 1999
Education
Queen's University 1979 — 1982
Kristen Congdon's Minacs Worldwide Experience June 2004 - September 2009
Job GM Agent at Minacs Worldwide
Industry Marketing and Advertising
Bob Cariglia's Minacs Worldwide Experience March 2003 - January 2005
Job Principal at Severn Royce Management Inc.
Industry Management Consulting
Experience
Severn Royce Management Inc. April 2015 - Present
DealNet Capital (CNSX: DLS) September 2012 - March 2015
C2C Service Network April 2008 - January 2013
Harper Freightliner November 2006 - February 2008
OneCommand July 2005 - November 2006
Minacs Worldwide March 2003 - January 2005
Freightliner Trucks November 2001 - March 2003
Freightliner Trucks November 1997 - November 2001
Freightliner of Canada March 1995 - December 1997
Canadian Kenworth Truck Company September 1986 - December 1993
Skills
CRM, Process Improvement, Strategic Partnerships, Strategic Planning, SaaS, Leadership, Sales Operations, Sales, Marketing, Outsourcing, Training, Entrepreneurship, Operations Management
Education
Concordia University 1984 — 1985
MBA
Concordia University 1976 — 1979
BComm
St Thomas High School
Severn Royce Management Inc. April 2015 - Present
DealNet Capital (CNSX: DLS) September 2012 - March 2015
C2C Service Network April 2008 - January 2013
Harper Freightliner November 2006 - February 2008
OneCommand July 2005 - November 2006
Minacs Worldwide March 2003 - January 2005
Freightliner Trucks November 2001 - March 2003
Freightliner Trucks November 1997 - November 2001
Freightliner of Canada March 1995 - December 1997
Canadian Kenworth Truck Company September 1986 - December 1993
Skills
CRM, Process Improvement, Strategic Partnerships, Strategic Planning, SaaS, Leadership, Sales Operations, Sales, Marketing, Outsourcing, Training, Entrepreneurship, Operations Management
Education
Concordia University 1984 — 1985
MBA
Concordia University 1976 — 1979
BComm
St Thomas High School
Kristy Wright's Minacs Worldwide Experience 2001 - 2001
Job Human ResourceRecruitingAdministrative Professional is available to discuss possible career opportunities
Industry Human Resources
Experience
Swick Tax Service January 2014 - April 2014
Guardian Angel Homecare March 2013 - September 2013
ATS Project Success November 2008 - February 2009
TechTeam Global (Kelly Services) December 2007 - March 2008
Allstate Financial (Kelly Services) January 2007 - June 2007
SERPEO June 2006 - August 2006
Convergys (kelly Services) March 2006 - June 2006
Qualigence 2004 - 2005
Detroit Newspapers May 2002 - March 2004
Minacs Worldwide 2001 - 2001
Skills
Applicant Tracking..., Background Checks, Cold Calling, Customer Service, Employee Relations, HRIS, Hiring, Human Resources, Internet Recruiting, Interviews, Microsoft Excel, Microsoft Word, New Hire Orientations, Onboarding, Recruiting, Research, Screening, SharePoint, Spreadsheets, Talent Acquisition, Technical Recruiting, Time Management, College Recruiting
Education
Central Michigan University 1999 — 2004
Bachelor Of Science, Communications
Swick Tax Service January 2014 - April 2014
Guardian Angel Homecare March 2013 - September 2013
ATS Project Success November 2008 - February 2009
TechTeam Global (Kelly Services) December 2007 - March 2008
Allstate Financial (Kelly Services) January 2007 - June 2007
SERPEO June 2006 - August 2006
Convergys (kelly Services) March 2006 - June 2006
Qualigence 2004 - 2005
Detroit Newspapers May 2002 - March 2004
Minacs Worldwide 2001 - 2001
Skills
Applicant Tracking..., Background Checks, Cold Calling, Customer Service, Employee Relations, HRIS, Hiring, Human Resources, Internet Recruiting, Interviews, Microsoft Excel, Microsoft Word, New Hire Orientations, Onboarding, Recruiting, Research, Screening, SharePoint, Spreadsheets, Talent Acquisition, Technical Recruiting, Time Management, College Recruiting
Education
Central Michigan University 1999 — 2004
Bachelor Of Science, Communications
Laurie Joucas's Minacs Worldwide Experience October 2002 - July 2004
Job Client Success Manager at 360incentives.com
Industry Information Technology and Services
Experience
360incentives.com March 2011 - Present
Transcom April 2009 - March 2011
Aditya Birla Minacs July 2004 - April 2009
Minacs Worldwide October 2002 - July 2004
Skills
Call Center, Performance Management, Employee Engagement, Coaching, Training, Team Management, Leadership Development, Leadership, Process Improvement, Customer Service, Change Management, Recruiting, Customer Experience, Workforce Management, Call Centers, BPO, Analysis, Team Leadership, Training Delivery, Sales, Contact Centers, Employee Training, Sales Process, Account Management, Management, Customer Satisfaction, CRM, Team Building, Vendor Management, Customer Retention, Strategy, Outsourcing, Business Analysis, Operations Management, Business Development
Education
Durham College 2004 — 2008
Certificate, Teaching and Training Adults
Durham College 1999 — 2000
Certificate, Microsoft Office
360incentives.com March 2011 - Present
Transcom April 2009 - March 2011
Aditya Birla Minacs July 2004 - April 2009
Minacs Worldwide October 2002 - July 2004
Skills
Call Center, Performance Management, Employee Engagement, Coaching, Training, Team Management, Leadership Development, Leadership, Process Improvement, Customer Service, Change Management, Recruiting, Customer Experience, Workforce Management, Call Centers, BPO, Analysis, Team Leadership, Training Delivery, Sales, Contact Centers, Employee Training, Sales Process, Account Management, Management, Customer Satisfaction, CRM, Team Building, Vendor Management, Customer Retention, Strategy, Outsourcing, Business Analysis, Operations Management, Business Development
Education
Durham College 2004 — 2008
Certificate, Teaching and Training Adults
Durham College 1999 — 2000
Certificate, Microsoft Office
Pat Sargent's Minacs Worldwide Experience 2006 - 2009
Job Forward Banking
Industry Investment Banking
Experience
Tangerine May 2012 - Present
Brooklin CruiseShipCenters July 2011 - Present
Transcomm October 2009 - August 2011
Nucleus Independent Living May 2009 - October 2009
Aditya Birla Minacs 2006 - 2009
Minacs Worldwide 2006 - 2009
Minacs Aditya Birla 2006 - 2009
Sally McGarr Realty Corp. 1993 - 2001
Skills
Training, Performance Management, Call Center, BPO, Workforce Management, Recruiting, Call Centers, Contact Centers, Customer Satisfaction, Customer Service, Employee Engagement, Interviews, Leadership, Management, Operations Management, Outsourcing, Team Building, Team Leadership, Coaching
Education
Brock University 1980 — 1981
Sociology
Niagara College 1977 — 1979
Diploma, Law & Security
Tangerine May 2012 - Present
Brooklin CruiseShipCenters July 2011 - Present
Transcomm October 2009 - August 2011
Nucleus Independent Living May 2009 - October 2009
Aditya Birla Minacs 2006 - 2009
Minacs Worldwide 2006 - 2009
Minacs Aditya Birla 2006 - 2009
Sally McGarr Realty Corp. 1993 - 2001
Skills
Training, Performance Management, Call Center, BPO, Workforce Management, Recruiting, Call Centers, Contact Centers, Customer Satisfaction, Customer Service, Employee Engagement, Interviews, Leadership, Management, Operations Management, Outsourcing, Team Building, Team Leadership, Coaching
Education
Brock University 1980 — 1981
Sociology
Niagara College 1977 — 1979
Diploma, Law & Security
Stephen Burkholder's Minacs Worldwide Experience October 2006 - May 2008
Job Loss Prevention, Home Office Security Coordinator TJX Canada
Industry Security and Investigations
Experience
TJX Canada/Winners Merchants International L.P. September 2014 - Present
TJX Canada/Winners Merchants International L.P. November 2010 - September 2014
Guardsmark December 2009 - November 2010
Canada Post April 2009 - May 2009
Independent Investigative Services May 2008 - November 2008
Minacs Worldwide October 2006 - May 2008
NCR Corporation March 2004 - April 2006
Skills
Risk Assessment, First Aid, Customer Service, Investigation, Inventory Management, Cpr Certified, Research, Leadership, Database Administration, File Management, Mac OS, Conflict Management, Security, Physical Security, CCTV, Loss Prevention, Security Management, Surveillance, Security Audits, Crime Prevention..., Emergency Management, Security Operations, Access Control, Team Leadership, Asset Protection, Time Management, Training
Education
Fleming College 2007 — 2009
Law & Justice, Security & Risk Management
Conestoga College 2001 — 2003
General Arts & Science, Aviation
TJX Canada/Winners Merchants International L.P. September 2014 - Present
TJX Canada/Winners Merchants International L.P. November 2010 - September 2014
Guardsmark December 2009 - November 2010
Canada Post April 2009 - May 2009
Independent Investigative Services May 2008 - November 2008
Minacs Worldwide October 2006 - May 2008
NCR Corporation March 2004 - April 2006
Skills
Risk Assessment, First Aid, Customer Service, Investigation, Inventory Management, Cpr Certified, Research, Leadership, Database Administration, File Management, Mac OS, Conflict Management, Security, Physical Security, CCTV, Loss Prevention, Security Management, Surveillance, Security Audits, Crime Prevention..., Emergency Management, Security Operations, Access Control, Team Leadership, Asset Protection, Time Management, Training
Education
Fleming College 2007 — 2009
Law & Justice, Security & Risk Management
Conestoga College 2001 — 2003
General Arts & Science, Aviation
Marisa Gozun's Minacs Worldwide Experience July 2005 - October 2006
Job Executive Assistant to SVPChief Marketing Officer, Manulife Asset Management
Industry Financial Services
Experience
Manulife Asset Management January 2013 - Present
Manulife Financial August 2011 - January 2013
HSBC Financial August 2009 - July 2011
HSBC Financial August 2007 - August 2009
IBM Canada, Ltd October 2006 - July 2007
Minacs Worldwide July 2005 - October 2006
IBM Canada May 2004 - July 2005
Christian Children's Fund of Canada August 2003 - March 2004
Self-Employed May 2003 - August 2003
IBM Canada March 2001 - May 2003
Skills
Risk Management, Investor Relations, Portfolio Management, Banking, Event Management, Event Planning, Corporate Communications
Education
Ateneo de Manila University
Master of Science (M.S.), Social Psychology
University of the Philippines
Bachelor of Science (B.S.), Psychology
Manulife Asset Management January 2013 - Present
Manulife Financial August 2011 - January 2013
HSBC Financial August 2009 - July 2011
HSBC Financial August 2007 - August 2009
IBM Canada, Ltd October 2006 - July 2007
Minacs Worldwide July 2005 - October 2006
IBM Canada May 2004 - July 2005
Christian Children's Fund of Canada August 2003 - March 2004
Self-Employed May 2003 - August 2003
IBM Canada March 2001 - May 2003
Skills
Risk Management, Investor Relations, Portfolio Management, Banking, Event Management, Event Planning, Corporate Communications
Education
Ateneo de Manila University
Master of Science (M.S.), Social Psychology
University of the Philippines
Bachelor of Science (B.S.), Psychology
Cory Mayle's Minacs Worldwide Experience 2003 - 2005
Job CoOwner/General Manager at Tiny Treasures LLC
Industry Logistics and Supply Chain
Experience
Tiny Treasures LLC September 2014 - Present
Bank of America October 2005 - April 2014
Minacs Worldwide 2003 - 2005
Skills
Credit, Credit Analysis, Mortgage Lending, Credit Risk, Banking, Loan Origination, Credit Cards, Consumer Lending, Loss Mitigation, Commercial Banking, Loans, Lines Of Credit
Education
University of Phoenix 2010 — 2014
Business Administration and Management, General
Macomb Community College 1996 — 1999
Business Administration and Management, General
Tiny Treasures LLC September 2014 - Present
Bank of America October 2005 - April 2014
Minacs Worldwide 2003 - 2005
Skills
Credit, Credit Analysis, Mortgage Lending, Credit Risk, Banking, Loan Origination, Credit Cards, Consumer Lending, Loss Mitigation, Commercial Banking, Loans, Lines Of Credit
Education
University of Phoenix 2010 — 2014
Business Administration and Management, General
Macomb Community College 1996 — 1999
Business Administration and Management, General
Sheila Douglas (Towle)'s Minacs Worldwide Experience July 2003 - March 2004
Job Transcriptionist at S. Douglas Transcripts
Industry Legal Services
Experience
S. Douglas Transcripts August 2014 - Present
Ministry of the Attorney General June 2013 - Present
Hooper Holmes Canada Ltd June 2010 - June 2013
MPAC January 2007 - August 2008
Minacs Worldwide July 2003 - March 2004
H & H Construction Limited January 1990 - January 1993
Skills
Customer Service, Administrative..., Office Administration, Data Entry, Transcription Services, Telephone Skills, Time Management, Administration, Office Management, Outlook, Research, Organized Multi-tasker, Quality Assurance, Highly Reliable, Court Reporting, Microsoft Office, Microsoft Word, Word, Internet, Problem Solving, Certified Court Reporter, Certified Court..., Administrative..., Microsoft Excel, Public Speaking, Team Building
Education
Durham College 2009 — 2010
Certificate, Court Support Services
Trillium College 2005 — 2006
Diploma, Paralegal
ILCO Real Estate (Law Clerk) – Centennial College
Paralegal Graduate
Executive Secretarial College
Secretarial Graduate
S. Douglas Transcripts August 2014 - Present
Ministry of the Attorney General June 2013 - Present
Hooper Holmes Canada Ltd June 2010 - June 2013
MPAC January 2007 - August 2008
Minacs Worldwide July 2003 - March 2004
H & H Construction Limited January 1990 - January 1993
Skills
Customer Service, Administrative..., Office Administration, Data Entry, Transcription Services, Telephone Skills, Time Management, Administration, Office Management, Outlook, Research, Organized Multi-tasker, Quality Assurance, Highly Reliable, Court Reporting, Microsoft Office, Microsoft Word, Word, Internet, Problem Solving, Certified Court Reporter, Certified Court..., Administrative..., Microsoft Excel, Public Speaking, Team Building
Education
Durham College 2009 — 2010
Certificate, Court Support Services
Trillium College 2005 — 2006
Diploma, Paralegal
ILCO Real Estate (Law Clerk) – Centennial College
Paralegal Graduate
Executive Secretarial College
Secretarial Graduate
Lisa Brook's Minacs Worldwide Experience September 2007 - November 2008
Job Sr. HR Generalist at Tesco Corporation
Industry Oil & Energy
Experience
Tesco Corporation April 2010 - Present
Olympic Park August 2009 - April 2010
Minacs Worldwide September 2007 - November 2008
Education
Sir. Sandford Flemming College 2003 — 2004
Trent University 2000 — 2003
Bachelor of Arts, Sociology
Tesco Corporation April 2010 - Present
Olympic Park August 2009 - April 2010
Minacs Worldwide September 2007 - November 2008
Education
Sir. Sandford Flemming College 2003 — 2004
Trent University 2000 — 2003
Bachelor of Arts, Sociology
Phill Heffer's Minacs Worldwide Experience December 2004 - July 2005
Job IT Manager at Signature Aluminum Canada
Industry Information Technology and Services
Experience
Signature Aluminum Canada May 2010 - Present
Signature Aluminum Canada July 2008 - May 2010
Bon L Canada Inc. July 2005 - July 2008
Minacs Worldwide December 2004 - July 2005
Aditya Birla Minacs July 2001 - July 2004
Skills
Process Improvement, IT Management, System Administration, Network Administration, Network Security, Help Desk Support, Contact Center..., Telecommunications, Cisco Technologies, CCNA, CompTIA, CompTIA Security+, Lean Manufacturing, Manufacturing, ERP, MRP, Oracle SQL, Visual Basic, .NET, ISO, Visibility, JD Edwards, MySQL, SharePoint, Continuous Improvement, Troubleshooting, CompTIA Network+, Databases, Microsoft SQL Server, Project Management, Management
Education
Fleming College 1999 — 2001
Electronics Engineering Information Systems
Signature Aluminum Canada May 2010 - Present
Signature Aluminum Canada July 2008 - May 2010
Bon L Canada Inc. July 2005 - July 2008
Minacs Worldwide December 2004 - July 2005
Aditya Birla Minacs July 2001 - July 2004
Skills
Process Improvement, IT Management, System Administration, Network Administration, Network Security, Help Desk Support, Contact Center..., Telecommunications, Cisco Technologies, CCNA, CompTIA, CompTIA Security+, Lean Manufacturing, Manufacturing, ERP, MRP, Oracle SQL, Visual Basic, .NET, ISO, Visibility, JD Edwards, MySQL, SharePoint, Continuous Improvement, Troubleshooting, CompTIA Network+, Databases, Microsoft SQL Server, Project Management, Management
Education
Fleming College 1999 — 2001
Electronics Engineering Information Systems
David Kabalen's Minacs Worldwide Experience April 2003 - January 2006
Job Senior Business Analyst, Enterprise Information Services at Medavie Blue Cross
Industry Information Technology and Services
Experience
Medavie Blue Cross August 2011 - Present
CONCERTIA TECHNOLOGIES INC March 2008 - September 2010
XWAVE (BELL ALIANT) September 2006 - February 2008
QUEST SOFTWARE February 2006 - September 2006
MINACS WORLDWIDE April 2003 - January 2006
DALHOUSIE UNIVERSITY May 2002 - December 2002
Fisheries and Oceans Canada January 2001 - December 2001
Skills
Software Documentation, Testing, Databases, Active Directory, Troubleshooting, Unix, Project Management, Analysis, Microsoft Exchange, Windows, Access, Operating Systems, Manual Testing, Project Planning, Technical Support
Education
Dalhousie University 1998 — 2002
BCS, Co-op, Computer Science
Saint Mary's University
The Project Management Course
Medavie Blue Cross August 2011 - Present
CONCERTIA TECHNOLOGIES INC March 2008 - September 2010
XWAVE (BELL ALIANT) September 2006 - February 2008
QUEST SOFTWARE February 2006 - September 2006
MINACS WORLDWIDE April 2003 - January 2006
DALHOUSIE UNIVERSITY May 2002 - December 2002
Fisheries and Oceans Canada January 2001 - December 2001
Skills
Software Documentation, Testing, Databases, Active Directory, Troubleshooting, Unix, Project Management, Analysis, Microsoft Exchange, Windows, Access, Operating Systems, Manual Testing, Project Planning, Technical Support
Education
Dalhousie University 1998 — 2002
BCS, Co-op, Computer Science
Saint Mary's University
The Project Management Course
Reuben Korte's Minacs Worldwide Experience 2003 - 2006
Job Manager: Workforce, Reporting & Analysis at NetSuite
Industry Computer Software
Experience
NetSuite May 2012 - February 2015
Direct Energy 2007 - 2012
Minacs Worldwide 2003 - 2006
The National Farmers Union 2001 - 2002
Skills
Vendor Management, Business Process..., Outsourcing, Strategic Planning, Business Strategy, Forecasting, Analysis, Team Management, Team Leadership, Call Center, CRM, Variance Analysis, Cross-functional Team..., Strategy, Call Centers, Customer Lifecycle..., International Business, Continuous Improvement, Competitive Analysis, Sales Management, Inside Sales, Direct Sales, Workforce Management, Channel Management, Channel Marketing, Outsourcing Management, Cost Analysis, Team Building, Direct Marketing, Team Coordination, Scheduling, Workforce Planning, Financial Analysis, Customer Retention, Business Analysis
Education
University of Plymouth 2000 — 2001
Master of Arts, International Business Administration
Groupe Ecole Superieure De Commerce De Toulouse 2000 — 2000
Managing In Europe
Trent University 1996 — 2000
Bachelor of Arts, Economics
Motorola University
Six Sigma Green Belt
NetSuite May 2012 - February 2015
Direct Energy 2007 - 2012
Minacs Worldwide 2003 - 2006
The National Farmers Union 2001 - 2002
Skills
Vendor Management, Business Process..., Outsourcing, Strategic Planning, Business Strategy, Forecasting, Analysis, Team Management, Team Leadership, Call Center, CRM, Variance Analysis, Cross-functional Team..., Strategy, Call Centers, Customer Lifecycle..., International Business, Continuous Improvement, Competitive Analysis, Sales Management, Inside Sales, Direct Sales, Workforce Management, Channel Management, Channel Marketing, Outsourcing Management, Cost Analysis, Team Building, Direct Marketing, Team Coordination, Scheduling, Workforce Planning, Financial Analysis, Customer Retention, Business Analysis
Education
University of Plymouth 2000 — 2001
Master of Arts, International Business Administration
Groupe Ecole Superieure De Commerce De Toulouse 2000 — 2000
Managing In Europe
Trent University 1996 — 2000
Bachelor of Arts, Economics
Motorola University
Six Sigma Green Belt