Mindshare Technologies
Industry: Company
DescriptionInMoment, Inc. is a customer experience management company based in Salt Lake City, Utah. The company provides services that allow other businesses to collect and organize data on their customer base and the effectiveness of their customer service. CEO: Andrew Joiner Headquarters: Salt Lake City, UT CFO: Mark Webb Founded: 2002 Chief marketing officer: Kristi Knight Type of business: Private
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Mindshare Technologies Employees
Quantifind May 2014 - Present
NetBase Solutions, Inc. May 2012 - April 2014
Motista 2011 - 2012
Mindshare Technologies 2009 - January 2011
Forrester Research 2007 - January 2009
ARMA International 2005 - 2007
InfoCurrent 2004 - 2007
Provident Corporate Finance 2001 - 2003
Arthur Andersen Global Corporate Finance 2000 - 2001
Skills
Online Marketing, Marketing Strategy, Sales Management, Salesforce.com, SaaS, Solution Selling, Consultative Selling, Complex Sales, Business Strategy, Brand Loyalty, Social Media, Retail, New Business Development, Lead Generation, Web 2.0, Voice of the Customer, Customer Satisfaction, Social Media Marketing, Direct Sales, Market Research, Web Analytics, Brand Development, Digital Strategy, Start-ups, Analytics, Cold Calling, Customer Experience, Voice of the Customer..., Marketing Intelligence, Social Media Measurement, Social Intelligence, Selling, Sales Operations, Sales Process, Leadership, Sales, Marketing, Business Development, Competitive Analysis, Strategic Partnerships, E-commerce, Team Management, Digital Marketing, Product Marketing, Go-to-market Strategy, Marketing Research, B2B, Demand Generation, Professional Services, Analytique
Education
Merrimack College 1997 — 2001
Bachelor of Science, Finance and Accounting
Contour June 2014 - September 2015
Mindshare Technologies April 2010 - May 2014
OrangeSoda - Online Marketing Agency September 2008 - April 2010
OrangeSoda - Online Marketing Agency January 2008 - September 2008
Skills
Marketing, Advertising, Business Development, Business Strategy, Strategic Consulting, Customer Experience, Executive Management, Marketing Strategy, Online Marketing, Marketing Management, Lead Generation, Online Advertising, Web Marketing, Direct Marketing, Digital Marketing, Start-ups, SEO, Leadership, SaaS, Email Marketing, Google Analytics, Web Analytics, PPC, B2B, Strategy, Management, E-commerce, SEM, Competitive Analysis, CRM, Salesforce.com, Analytics, Strategic Partnerships, Product Management, Google Adwords
Education
Boise State University
Salt Lake Community College January 2010 - Present
InMoment March 2014 - December 2014
Mindshare Technologies March 2014 - November 2014
IT consultant Self Employed January 2009 - March 2014
School of Applied Technology February 2010 - August 2013
Grand America Hotel April 2004 - October 2009
Skills
A+ Certified, Microsoft Certified..., Apple OS, MCITP, Computer Repair, Computer Security, Network Security, Computer Network..., Wireless Networking, Wireless Security, Windows 7, Windows Server, Windows Vista, Troubleshooting, Networking, Security, System Administration, Server, Help Desk Support, Windows XP, Network Administration, Computer Maintenance, OS X, CompTIA A Certification, Laptops, Microsoft Certified..., Software Installation, Computer Hardware, Network Engineering, Routers, Hardware, Technical Support, Hardware Support, Printers, Windows, Active Directory, Hardware Installation, TCP/IP, Computer Information..., Microsoft Technologies, Microsoft Operating..., DNS, Information Technology, Firewalls, Group Policy, Hospitality, Food & Beverage, Fine Dining, Virus Removal, Operating Systems
Education
Salt Lake Community College 2010 — 2013
Computer Specialist, Computer/Information Technology Administration and Management, A+
Salt Lake Community College 2010 — 2013
Computer/Information Technology Administration and Management
Retired June 2009 - Present
Mindshare Technologies 2003 - 2008
Skills
Strategic Planning, Microsoft Office, Team Building, Project Management, Process Improvement, Microsoft Excel, Teaching, Public Speaking, Analysis, Microsoft Word, Customer Service, Business Strategy, Sales, Leadership, Marketing Strategy, Business Development
Education
University of Arizona 1965 — 1967
MS, Zoology-Renal Physiology
Dartmouth College 1961 — 1965
AB, Biology
InMoment May 2014 - Present
Mindshare Technologies December 2012 - May 2014
University of Utah- Technology Commercialization Office August 2012 - December 2012
Rapid Penetration of Markets, LLC February 2012 - June 2012
University of Utah Hospitals and Clinics January 2012 - June 2012
St. Mark's Hospital 2011 February 2011 - October 2011
Insphere Insurance Solutions 2010 May 2010 - April 2011
American Heritage 2009 August 2009 - April 2010
Skills
Data Mining, Text Analytics, Data Analysis, Leadership, Microsoft Excel, Customer Service, Management, Training, Business Intelligence, Research, PowerPoint, Microsoft Office, Web Analytics, Teaching, Sales, Market Research, Human Resources, Public Speaking, Microsoft Word
Education
University of Utah - David Eccles School of Business 2012 — 2014
Master's Degree, MBA
Brigham Young University 2008 — 2010
BS, Psychology, 3.65
University of Utah 2005 — 2007
Psychology, 3.64
InMoment October 2014 - Present
InMoment March 2013 - October 2014
Mindshare Technologies December 2011 - March 2013
XANGO March 2010 - October 2011
XANGO June 2007 - March 2010
XANGO April 2006 - June 2007
XANGO January 2005 - April 2006
Skills
Adobe Creative Suite..., Chicago Manual of Style, Microsoft Office, Wordpress, Writing, Creative Services, Creative Writing, Creative Strategy, Interviewing, Word, Illustrator, Photoshop, Editing, Advertising Copy, Internal Communications, Newsletter Writing, Photo Editing, Creative Problem Solving, Creative Concept..., Editorial, Team Leadership, Ghostwriting, Speech Writing, InDesign, Basic HTML, AP Style, Brand Development, Brand Communication, Company Branding, Public Relations, Copywriting, Newsletters
Education
Brigham Young University 2000 — 2006
BA, English, editing
Innovative Marketing Group July 2011 - Present
CityDeals.com July 2004 - November 2010
Mindshare Technologies January 2001 - July 2004
Education
Brigham Young University 1991 — 1995
Business Managment, Economics, Development
Health Catalyst May 2014 - Present
Wilson Electronics March 2013 - Present
Polynesian Cultural Center January 2013 - Present
Mindshare Technologies 2011 - Present
BambooHR 2011 - Present
Imagine Learning 2010 - Present
Domo, Inc. 2010 - Present
Deseret Mutual 2009 - Present
Sorenson Capital Partners 2003 - Present
Omniture 2005 - 2009
Skills
Venture Capital, Private Equity, Mergers & Acquisitions, Start-ups, Due Diligence, Entrepreneurship, Corporate Development, Business Strategy, Financial Modeling, Investments, Strategy, Valuation, Financial Analysis, Corporate Finance, Business Development, Strategic Planning, Management Consulting, Business Planning, Finance, Investment Banking
Education
Brigham Young University 1972 — 1980
Master of Business Administration (MBA)
Brigham Young University 1972 — 1980
Bachelor of Arts (BA), Economics
Domo, Inc. July 2013 - Present
Mindshare Technologies August 2010 - July 2013
Talbot Financial Group June 2008 - August 2010
Ameriprise Financial Services, Inc. December 2007 - June 2008
Skills
Customer Experience, Salesforce.com, Customer Satisfaction, Data Analysis, Account Management, Analytics, Analysis, CRM, Call Centers, Customer Retention, Employee Engagement, Enterprise Software, Leadership, Market Research, Process Improvement, SaaS, Start-ups, Strategy, Voice of the Customer
Education
University of Utah - David Eccles School of Business 2010 — 2012
MBA
Brigham Young University 2005 — 2007
B.S.
Progrexion July 2014 - Present
Teleperformance March 2014 - July 2014
Mindshare Technologies February 2012 - March 2014
Overstock.com June 2010 - February 2012
Navitaire March 2010 - May 2010
Extend Health July 2009 - March 2010
Skills
Visual Studio, OOP, XML, C#, SSIS, Database Design, Microsoft SQL Server, Databases, SSRS, JavaScript, Agile Methodologies, SQL Tuning, Software Documentation, Web Development, ETL, .NET, T-SQL, Data Warehousing, SQL, Software Design, jQuery, Web Services, MySQL, Scrum, Subversion, MVC, PostgreSQL, Software Development, Eclipse, Business Intelligence, Linux
Education
Neumont University 2008 — 2010
Bachelor of Science, Computer Science
Noble Systems September 2012 - Present
Mindshare Technologies January 2011 - September 2012
Satmetrix Systems June 2010 - January 2011
VoltDelta March 2009 - June 2010
Transera 2008 - 2009
inContact 2007 - 2008
Black Box Network Services 2006 - 2007
Aspect Software 1999 - 2005
Expanets 1993 - 1999
PacTel Meridian Systems (Division of Nortel) 1991 - 1993
Skills
Contact Center..., Contact Center..., Customer Experience, Collections, Customer Service..., Call Centers, Telecommunications, Business Strategy, Team Leadership, Team Management, Change Management, Teamwork, Cultural Transformation, Lead Generation, CRM, Sales Operations, Cloud Computing, Enterprise Software, Management, Telephony, Sales Process, B2B, Managed Services, Leading Organizational..., Inside Sales, Salesforce.com
Education
Stony Brook University 1984 — 1986
BA, Political Science and Business
CCSI - Contemporary Computer Services, Inc. July 2010 - Present
Raich Ende Malter & Co., LLP September 2014 - September 2015
Nuance Communications December 2006 - August 2009
Mindshare Technologies April 2006 - December 2006
Taché Diamonds February 2004 - March 2005
Davis & Gilbert LLP January 2001 - April 2004
Spanlink Communications April 1999 - November 2000
Delta Funding Corporation February 1998 - June 2000
Delta Funding Corp. January 1996 - February 1998
Skills
Active Directory, Windows Server, Firewalls, Cisco Technologies, Servers, DHCP, Security, Switches, Microsoft Exchange, Troubleshooting, Routers, Technical Support, DNS, Cloud Computing, Network Security, Virtualization, Data Center, VPN, Enterprise Software, Project Management, WAN, Blackberry Enterprise..., Network Design, Solution Selling, Networking, Integration, Information Technology, Operating Systems, System Deployment, Software Installation, Help Desk Support, Customer Satisfaction
Education
Briarcliffe College 1992 — 1994
MIS, Computer Information Systems
Suffolk Community College 1991 — 1992
Associate's degree, Computer and Information Sciences and Support Services
K1000 Backyard Boot Kamp 2015 — 2015
Non-Degree course, Information Technology
Packsize LLC April 2014 - May 2015
Mindshare Technologies January 2014 - April 2014
Symbiot Business Group (via Resource Accounting) April 2013 - October 2013
Packsize (via Resource Accounting) October 2012 - January 2013
Bridge Property Management December 2011 - August 2012
DealerTrack DMS (via Resource Accounting) July 2011 - December 2011
CHG September 2007 - June 2010
Brigham Young University-Hawaii April 2005 - June 2007
CN Resource June 2006 - July 2006
Church organization August 2000 - August 2002
Skills
Accounting, Analysis, General Ledger, Account Reconciliation, Accounts Receivable, Variance Analysis, Financial Reporting, Fixed Assets, Accounts Payable, Invoicing, Payroll, Auditing, Journal Entries, Budgets, Financial Accounting, Microsoft Office
Education
Brigham Young University - Hawaii 2004 — 2007
Bachelor of Science, Accounting
Social Security Administration May 2010 - Present
Mindshare Technologies April 2009 - May 2010
IB Roof Systems October 2007 - December 2007
BYU-Idaho February 2006 - December 2006
Skills
Customer Service, Microsoft Excel, Microsoft Office, Process Improvement, Call Center, Outlook, Analysis, Leadership, Training, Customer Satisfaction, Microsoft Word, Project Management, PowerPoint, Team Building, Data Analysis, Management, Team Leadership, Sales, Negotiation
Education
Brigham Young University - Idaho 2005 — 2007
Bachelor of Science (B.S.), Business Administration, Management and Operations
Clark College 2003 — 2005
Associate of Science (AS), General Studies
TheraDoc, part of Premier, Inc June 2014 - Present
Mindshare Technologies May 2013 - April 2014
TheraDoc, a Hospira Company July 2011 - May 2013
TheraDoc, a Hospira Company April 2008 - July 2011
BYU Systems Biology Research Group January 2006 - April 2008
NINDS May 2007 - August 2007
Skills
Databases, Java, Oracle, SQL, PL/SQL, HL7, Web Applications, Programming, Integration, Agile Methodologies, Perl, Scrum, Spring, Software Engineering, Testing, Object Oriented Design, Linux, Eclipse, Enterprise Architecture, Architecture, Software Design, Web Services, AngularJS, HTML, CSS, JavaScript, MongoDB, REST, Tomcat, SVN, Git, JIRA, Subversion, Spring Framework
Education
Brigham Young University 2001 — 2008
BS, Bioinformatics
InMoment June 2014 - Present
Mindshare Technologies April 2011 - June 2014
Mindshare Technologies April 2008 - April 2011
Mindshare Technologies March 2005 - April 2008
Skills
Usability Testing, User Experience Design, User Research, Team Leadership, Product Development, Software Design, Customer Experience, Analytics, Voice of the Customer, Project Management, Scrum
Education
Brigham Young University 2005 — 2008
Bachelor of Science (BS), Management Information Systems
Mindshare Technologies March 2010 - Present
The Hillman Group March 2007 - February 2010
Cintas April 2001 - March 2007
Mike Albert Leasing March 2000 - April 2001
Keane Inc August 1999 - February 2000
Electronic Data Systems July 1998 - August 1999
Kentucky Labor Cabinet July 1997 - July 1998
Kentucky State Police May 1996 - July 1997
US Navy October 1985 - February 1992
Skills
Software Development, Lansa, RPG IV ILE, JavaScript, SQL, XML, MySQL
Education
Kentucky State University 1994 — 1997
Bachelor of Science, Computer Science
Franklin County High School
High School Diploma, General
Keeper Security, Inc. May 2013 - Present
Mindshare Technologies October 2011 - Present
Cisco June 2009 - October 2011
Pure Digital Technologies September 2006 - July 2008
Zenrin USA, Inc. March 2005 - August 2006
Education
University of California, Hastings College of the Law 2007 — 2010
JD
University of California, Berkeley 1992 — 1996
BA, Japanese Language