N.E.W. Customer Service Companies, Inc
Description
Headquarters: Virginia Founder: Fred Schaufeld Founded: 1983 Parent organization: NEW Asurion Corporation
N.E.W. Customer Service Companies, Inc List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at N.E.W. Customer Service Companies, Inc. You can filter them based on skills, years of employment, job, education, department, and prior employment.
N.E.W. Customer Service Companies, Inc Salaries. You can even request information on how much does N.E.W. Customer Service Companies, Inc pay if you want to. Learn about salaries, pros and cons of working for N.E.W. Customer Service Companies, Inc directly from the past employees.
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N.E.W. Customer Service Companies, Inc Employees
Employee
Years
Job
Industry
Tanya Murphree Tanya Murphree's N.E.W. Customer Service Companies, Inc Experience October 2007 - August 2008
Job Receptionist/Administrative Assistant
Industry Veterinary
Experience
Tupelo Small Animal Hospital December 2012 - Present
Express Care South August 2008 - December 2012
N.E.W. Customer Service Companies, Inc October 2007 - August 2008
Tupelo Small Animal Hospital November 2003 - October 2007
Skills
Customer Service, Client Education, Receptionist Duties, Data Entry, Telephone Skills, Teamwork, Administrative..., Phone Etiquette, Appointment Scheduling, Time Management, Multi-line Phone, Medical Terminology, Medical Records, English, Social Media, Filing, Office Management, 10 Key, File Management, Clerical Skills, Cashiering, Outlook, Records Management, Team-oriented, Administration, Administrative Work, Scanners, Medical Billing, ICD-9, Front Office, Fax, Office Equipment, Confidentiality, Office Administration, Invoicing, Copying, Internet Explorer, Accurate Data Entry, Accounts Receivable, Schedules, Volunteering, Handle Confidential..., People Skills, Telephone Reception, Administrative Office..., Clerical Work, General Office Skills, Friendly Personality, Microsoft Office, Administrative...
Education
University of Mississippi - School of Business Administration 1996 — 1997
Banking and Finance
Itawamba Community College 1994 — 1996
Associate's degree, Business
Tupelo Small Animal Hospital December 2012 - Present
Express Care South August 2008 - December 2012
N.E.W. Customer Service Companies, Inc October 2007 - August 2008
Tupelo Small Animal Hospital November 2003 - October 2007
Skills
Customer Service, Client Education, Receptionist Duties, Data Entry, Telephone Skills, Teamwork, Administrative..., Phone Etiquette, Appointment Scheduling, Time Management, Multi-line Phone, Medical Terminology, Medical Records, English, Social Media, Filing, Office Management, 10 Key, File Management, Clerical Skills, Cashiering, Outlook, Records Management, Team-oriented, Administration, Administrative Work, Scanners, Medical Billing, ICD-9, Front Office, Fax, Office Equipment, Confidentiality, Office Administration, Invoicing, Copying, Internet Explorer, Accurate Data Entry, Accounts Receivable, Schedules, Volunteering, Handle Confidential..., People Skills, Telephone Reception, Administrative Office..., Clerical Work, General Office Skills, Friendly Personality, Microsoft Office, Administrative...
Education
University of Mississippi - School of Business Administration 1996 — 1997
Banking and Finance
Itawamba Community College 1994 — 1996
Associate's degree, Business
Lori Waggoner's N.E.W. Customer Service Companies, Inc Experience July 2002 - July 2014
Job Charter Business Manager
Industry Consumer Services
Experience
Charter Communications July 2014 - Present
N.E.W. Customer Service Companies, Inc July 2002 - July 2014
Skills
Customer Service, Customer Satisfaction, Team Building, Call Centers, Customer Experience, Sales, Retail, Management, Inventory Management, Sales Management, Operations Management, Process Improvement, Strategic Planning, Coaching, Team Leadership, Customer Retention, Vendor Management, Training, Microsoft Excel
Education
University of Oregon 2010 — 2016
Bachelor of Arts (B.A.), Art/Art Studies, General
Charter Communications July 2014 - Present
N.E.W. Customer Service Companies, Inc July 2002 - July 2014
Skills
Customer Service, Customer Satisfaction, Team Building, Call Centers, Customer Experience, Sales, Retail, Management, Inventory Management, Sales Management, Operations Management, Process Improvement, Strategic Planning, Coaching, Team Leadership, Customer Retention, Vendor Management, Training, Microsoft Excel
Education
University of Oregon 2010 — 2016
Bachelor of Arts (B.A.), Art/Art Studies, General
Susie Girtain Susie Girtain's N.E.W. Customer Service Companies, Inc Experience September 2012 - January 2013
Job Front Desk Receptionist at Holiday Inn Express
Industry Hospitality
Experience
Holiday Inn Express February 2013 - Present
N.E.W. Customer Service Companies, Inc September 2012 - January 2013
Southco, Inc. March 2010 - March 2011
Skills
Forklift Operator, Computer Proficiency, Customer Service, Leadership, Multitasking Skills, Highly Ambitious, Highly motivated...
Education
University of Phoenix 2011 — 2013
Associate of Arts (AA), Criminal Justice and Corrections
Pennsville Memorial High School 2002 — 2006
Holiday Inn Express February 2013 - Present
N.E.W. Customer Service Companies, Inc September 2012 - January 2013
Southco, Inc. March 2010 - March 2011
Skills
Forklift Operator, Computer Proficiency, Customer Service, Leadership, Multitasking Skills, Highly Ambitious, Highly motivated...
Education
University of Phoenix 2011 — 2013
Associate of Arts (AA), Criminal Justice and Corrections
Pennsville Memorial High School 2002 — 2006
Joshua Kyle Joshua Kyle's N.E.W. Customer Service Companies, Inc Experience July 2010 - November 2010
Job Mortgage Loan Originator
Industry Financial Services
Experience
TJC Mortgage Inc April 2015 - Present
Tower Loan July 2013 - May 2015
N.E.W. Customer Service Companies, Inc July 2010 - November 2010
Walmart September 2009 - July 2010
Skills
Customer Service, Time Management, Sales, Customer Satisfaction, Leadership, Training, Teamwork, Microsoft Office, Team Building, Microsoft Word, PowerPoint, Human Resources, Microsoft Excel, Outlook, Data Entry, Retail, Marketing
Education
University of North Alabama 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
TJC Mortgage Inc April 2015 - Present
Tower Loan July 2013 - May 2015
N.E.W. Customer Service Companies, Inc July 2010 - November 2010
Walmart September 2009 - July 2010
Skills
Customer Service, Time Management, Sales, Customer Satisfaction, Leadership, Training, Teamwork, Microsoft Office, Team Building, Microsoft Word, PowerPoint, Human Resources, Microsoft Excel, Outlook, Data Entry, Retail, Marketing
Education
University of North Alabama 2009 — 2013
Bachelor of Business Administration (BBA), Business Administration and Management, General
Daniel Grossi Daniel Grossi's N.E.W. Customer Service Companies, Inc Experience April 2008 - Present
Job U.S Regional Delivery and Installation Manager at NEW, an Asurion Company
Industry Consumer Services
Experience
N.E.W. Customer Service Companies, Inc April 2008 - Present
Skills
Program Management, IT Service Management, Operations Management, Manage Client..., National Accounts, New Business Development, Business Strategy, Business Process..., Training, Technical Writing, Project Management, Account Management, Financial Reporting, Strategic Partnerships, Management, Cross-functional Team..., P, Team Building, Process Improvement, Team Leadership, Forecasting, Leadership, Inventory Management, Networking, Sales Operations, Strategic Planning, Coaching, Business Planning, Logistics, CRM, Integration, P&L Management, Analysis, Customer Satisfaction, Retail, Time Management, Vendor Management, P&L, Customer Retention, Call Centers, Sales, Sales Management, Hiring, B2B, Supply Chain Management, Marketing Strategy, Business Development, Pricing, Customer Experience, Competitive Analysis
Education
University of West Florida - College of Business 2006 — 2008
Master of Business Administration (M.B.A.), Finance and Financial Management Services
University of West Florida 2003 — 2005
Bachelor of Arts (B.A.), Psychology
University of South Alabama 1993 — 1997
Bachelor's degree
N.E.W. Customer Service Companies, Inc April 2008 - Present
Skills
Program Management, IT Service Management, Operations Management, Manage Client..., National Accounts, New Business Development, Business Strategy, Business Process..., Training, Technical Writing, Project Management, Account Management, Financial Reporting, Strategic Partnerships, Management, Cross-functional Team..., P, Team Building, Process Improvement, Team Leadership, Forecasting, Leadership, Inventory Management, Networking, Sales Operations, Strategic Planning, Coaching, Business Planning, Logistics, CRM, Integration, P&L Management, Analysis, Customer Satisfaction, Retail, Time Management, Vendor Management, P&L, Customer Retention, Call Centers, Sales, Sales Management, Hiring, B2B, Supply Chain Management, Marketing Strategy, Business Development, Pricing, Customer Experience, Competitive Analysis
Education
University of West Florida - College of Business 2006 — 2008
Master of Business Administration (M.B.A.), Finance and Financial Management Services
University of West Florida 2003 — 2005
Bachelor of Arts (B.A.), Psychology
University of South Alabama 1993 — 1997
Bachelor's degree
Heathere Jacobson Heathere Jacobson's N.E.W. Customer Service Companies, Inc Experience March 2005 - June 2006
Job Student at University of Minnesota College of Pharmacy
Industry Pharmaceuticals
Experience
University of Minnesota College of Pharmacy September 2012 - Present
University of Minnesota Duluth January 2010 - May 2012
N.E.W. Customer Service Companies, Inc March 2005 - June 2006
Skills
Biochemistry, Patient Education, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Biotechnology, English, Lifesciences, Team Leadership, Data Analysis, Windows
Education
University of Minnesota-Duluth 2008 — 2012
Bachelor's degree, Biochemistry and Molecular Biology/Chemistry
University of Minnesota College of Pharmacy September 2012 - Present
University of Minnesota Duluth January 2010 - May 2012
N.E.W. Customer Service Companies, Inc March 2005 - June 2006
Skills
Biochemistry, Patient Education, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, Biotechnology, English, Lifesciences, Team Leadership, Data Analysis, Windows
Education
University of Minnesota-Duluth 2008 — 2012
Bachelor's degree, Biochemistry and Molecular Biology/Chemistry
Mohammad Abbas Shabbir, CPA Mohammad Abbas Shabbir, CPA's N.E.W. Customer Service Companies, Inc Experience February 2007 - October 2011
Job Manager of Finance & Revenue Accounting
Industry Consumer Services
Experience
hCentive October 2014 - Present
Notable Solutions September 2013 - September 2014
Consulting January 2013 - September 2013
QuadraMed May 2012 - January 2013
Savi Technology 2013 - 2013
IBA October 2011 - April 2012
N.E.W. Customer Service Companies, Inc February 2007 - October 2011
Accountemps October 2006 - February 2007
Bokhara Carpets July 2005 - September 2006
Skills
Financial Reporting, Legal Contract Review, Consolidated Financial..., Intercompany..., Royalties, Accounting, Accruals, Auditing, Consolidation, Financial Statements, Fixed Assets
Education
University of Maryland University College 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Massachusetts Dartmouth 2001 — 2005
BS, Accounting
hCentive October 2014 - Present
Notable Solutions September 2013 - September 2014
Consulting January 2013 - September 2013
QuadraMed May 2012 - January 2013
Savi Technology 2013 - 2013
IBA October 2011 - April 2012
N.E.W. Customer Service Companies, Inc February 2007 - October 2011
Accountemps October 2006 - February 2007
Bokhara Carpets July 2005 - September 2006
Skills
Financial Reporting, Legal Contract Review, Consolidated Financial..., Intercompany..., Royalties, Accounting, Accruals, Auditing, Consolidation, Financial Statements, Fixed Assets
Education
University of Maryland University College 2011 — 2013
Master of Business Administration (M.B.A.), Business Administration and Management, General
University of Massachusetts Dartmouth 2001 — 2005
BS, Accounting
Gerry Harris Gerry Harris's N.E.W. Customer Service Companies, Inc Experience August 1993 - March 1998
Job Media Services Manager at Asurion
Industry Consumer Services
Experience
Asurion 1993 - Present
NEW Customer Service Companies, LLC August 1993 - December 2012
NEW Customer Service Companies, Inc. August 1993 - March 1998
Bose Corporation September 1989 - June 1992
Sounds Great, Inc. 1984 - 1989
Skills
Customer Service, Marketing, Strategic Partnerships, Team Leadership, Training, Customer Satisfaction, Project Management, Vendor Management, Microsoft Office, Sales Management, Business Development, Cross-functional Team..., Strategic Planning, Video Production, Post Production, Production Managment, Media Production, Digital Photography, Videography, Time Management, Social Media Marketing, New Media, Marketing Strategy, Sales Operations, Operations Management, Video, Advertising, Digital Media, Management, Public Relations, Marketing Communications, Retail, CRM, Email Marketing, Multimedia, B2B, Broadcast, Strategy, Online Marketing, Direct Marketing, Digital Marketing, Online Advertising, Content Strategy, Competitive Analysis, Corporate Communications, Start-ups, Social Networking, Brand Development, Content Management, E-commerce
Education
American University 1999 — 2002
Master of Arts, Communication - Producing for Film and Video
Siena College 1977 — 1981
B.A., Education
Asurion 1993 - Present
NEW Customer Service Companies, LLC August 1993 - December 2012
NEW Customer Service Companies, Inc. August 1993 - March 1998
Bose Corporation September 1989 - June 1992
Sounds Great, Inc. 1984 - 1989
Skills
Customer Service, Marketing, Strategic Partnerships, Team Leadership, Training, Customer Satisfaction, Project Management, Vendor Management, Microsoft Office, Sales Management, Business Development, Cross-functional Team..., Strategic Planning, Video Production, Post Production, Production Managment, Media Production, Digital Photography, Videography, Time Management, Social Media Marketing, New Media, Marketing Strategy, Sales Operations, Operations Management, Video, Advertising, Digital Media, Management, Public Relations, Marketing Communications, Retail, CRM, Email Marketing, Multimedia, B2B, Broadcast, Strategy, Online Marketing, Direct Marketing, Digital Marketing, Online Advertising, Content Strategy, Competitive Analysis, Corporate Communications, Start-ups, Social Networking, Brand Development, Content Management, E-commerce
Education
American University 1999 — 2002
Master of Arts, Communication - Producing for Film and Video
Siena College 1977 — 1981
B.A., Education
Nathaniel Elkins Nathaniel Elkins's N.E.W. Customer Service Companies, Inc Experience May 2012 - July 2012
Job Consultant at NorthPoint Solutions
Industry Research
Experience
NorthPoint Solutions January 2014 - Present
Advise Technologies July 2013 - January 2014
Ribbon.co December 2012 - January 2013
University of Rochester November 2009 - September 2012
N.E.W. Customer Service Companies, Inc May 2012 - July 2012
Kappa Delta Chapter of Chi Phi August 2011 - July 2012
Dynahealth, Ltd. June 2011 - August 2011
Union for Reform Judaism June 2009 - August 2009
NYS Department of Health December 2007 - August 2008
Mind-Alliance Systems, LLC January 2007 - July 2008
Skills
Research, Laboratory, Data Analysis, JavaScript, Java, Ruby on Rails, HTML, CSS, SQL, Python, Git, Statistics, Databases, Software Engineering, Programming, Linux, Web Development, Algorithms, XML, C#, Agile Methodologies, Object Oriented Design
Education
University of Rochester 2009 — 2013
B.S., Brain and Cognitive Science, Artificial Intelligence Track
University of Rochester 2009 — 2013
Minor, Legal Studies
NorthPoint Solutions January 2014 - Present
Advise Technologies July 2013 - January 2014
Ribbon.co December 2012 - January 2013
University of Rochester November 2009 - September 2012
N.E.W. Customer Service Companies, Inc May 2012 - July 2012
Kappa Delta Chapter of Chi Phi August 2011 - July 2012
Dynahealth, Ltd. June 2011 - August 2011
Union for Reform Judaism June 2009 - August 2009
NYS Department of Health December 2007 - August 2008
Mind-Alliance Systems, LLC January 2007 - July 2008
Skills
Research, Laboratory, Data Analysis, JavaScript, Java, Ruby on Rails, HTML, CSS, SQL, Python, Git, Statistics, Databases, Software Engineering, Programming, Linux, Web Development, Algorithms, XML, C#, Agile Methodologies, Object Oriented Design
Education
University of Rochester 2009 — 2013
B.S., Brain and Cognitive Science, Artificial Intelligence Track
University of Rochester 2009 — 2013
Minor, Legal Studies
Chad Pcsolyar's N.E.W. Customer Service Companies, Inc Experience November 2010 - July 2011
Job Fleet Parts Specialist at Ford Motor Company
Industry Consumer Services
Experience
Ford Motor Company January 2014 - Present
Alco Sales and Leasing July 2005 - Present
NEW Customer Service Companies, Inc. November 2010 - July 2011
Pitney Bowes September 2008 - August 2009
Blue Spark Motors May 2004 - September 2008
Freedom Wireless February 2006 - May 2007
Verizon Wireless February 2000 - July 2005
Verizon Wireless September 1998 - February 2000
Verizon Wireless April 1994 - August 1998
Skills
Retail, P&L Management, Sales Management, Sales, Employee Training, Account Management, Facilities Management, Investment Properties, Property Management, Salesforce Training, Inventory Management, Asset Protection, Employee Relations, Employee Engagement, employee de, Customer Service, Customer Retention, New Business Development, Contract Management, Construction Management, Sales Operations, Management, Team Building, Customer Satisfaction, Strategic Planning, Sales Process
Education
Jacksonville University
QuigleyCatholic
Ford Motor Company January 2014 - Present
Alco Sales and Leasing July 2005 - Present
NEW Customer Service Companies, Inc. November 2010 - July 2011
Pitney Bowes September 2008 - August 2009
Blue Spark Motors May 2004 - September 2008
Freedom Wireless February 2006 - May 2007
Verizon Wireless February 2000 - July 2005
Verizon Wireless September 1998 - February 2000
Verizon Wireless April 1994 - August 1998
Skills
Retail, P&L Management, Sales Management, Sales, Employee Training, Account Management, Facilities Management, Investment Properties, Property Management, Salesforce Training, Inventory Management, Asset Protection, Employee Relations, Employee Engagement, employee de, Customer Service, Customer Retention, New Business Development, Contract Management, Construction Management, Sales Operations, Management, Team Building, Customer Satisfaction, Strategic Planning, Sales Process
Education
Jacksonville University
QuigleyCatholic
Shalanda Hillsman's N.E.W. Customer Service Companies, Inc Experience October 2008 - December 2010
Job Provider Operations Coordinator at WellCare Health Plans
Industry Hospital & Health Care
Experience
WellCare Health Plans April 2015 - Present
UnitedHealth Group May 2014 - April 2015
Amerigroup January 2012 - May 2013
Allied Waste April 2011 - October 2011
N.E.W. Customer Service Companies, Inc October 2008 - December 2010
AT&T August 2005 - July 2008
Skills
Medicaid, Health Insurance, Advanced computer..., Medicare, Healthcare, Managed Care, HIPAA, Case Management, Healthcare Management, Utilization Management, Disease Management, Provider Relations, Insurance, Outlook, Healthcare Information..., Data Entry, Customer Service, Administrative..., Medical Terminology, Nursing, Employee Benefits, Microsoft Office, Access, Sales, Training, Leadership, Management, Team Building, Public Speaking
Education
University of Phoenix 2012 — 2016
Bachelor's degree, Business, Management, Marketing, and Related Support Services
University of Phoenix 2012 — 2015
Bachelor's Degree, Criminal Justice/Law Enforcement Administration, Junior
WellCare Health Plans April 2015 - Present
UnitedHealth Group May 2014 - April 2015
Amerigroup January 2012 - May 2013
Allied Waste April 2011 - October 2011
N.E.W. Customer Service Companies, Inc October 2008 - December 2010
AT&T August 2005 - July 2008
Skills
Medicaid, Health Insurance, Advanced computer..., Medicare, Healthcare, Managed Care, HIPAA, Case Management, Healthcare Management, Utilization Management, Disease Management, Provider Relations, Insurance, Outlook, Healthcare Information..., Data Entry, Customer Service, Administrative..., Medical Terminology, Nursing, Employee Benefits, Microsoft Office, Access, Sales, Training, Leadership, Management, Team Building, Public Speaking
Education
University of Phoenix 2012 — 2016
Bachelor's degree, Business, Management, Marketing, and Related Support Services
University of Phoenix 2012 — 2015
Bachelor's Degree, Criminal Justice/Law Enforcement Administration, Junior
Jackie Brown, PMP Jackie Brown, PMP's N.E.W. Customer Service Companies, Inc Experience January 2009 - August 2012
Job Senior IT Project Manager at Regent Education
Industry Computer Software
Experience
Regent Education December 2014 - Present
Laureate International Universities August 2012 - November 2014
NEW Customer Service Companies, Inc. January 2009 - August 2012
ServiceBench September 2006 - December 2008
CMSI 2000 - 2006
The Ryland Group May 1990 - May 2000
Skills
PMP, Project Management, Product Management, Training, Business Analysis, Quality Assurance, Software Development, Cross-functional Team..., Software Project..., Management, PMO, Vendor Management, Team Leadership, Budgets, Testing, Agile Project Management, SDLC, Process Improvement, Requirements Analysis, Visio, Business Intelligence, SharePoint, Business Process..., Program Management, Agile Methodologies, Project Portfolio..., Integration, Leadership, Enterprise Software, MS Project, ERP, CRM, SaaS, Resource Management, Analysis, Enterprise Architecture, Change Management, Business Process, Project Planning, IT Strategy, Requirements Gathering, Scrum, IT Management, Business Requirements, Data Warehousing, Systems Analysis, Business Process Design, Service Delivery
Education
University of Maryland Baltimore County 2009 — 2009
PMP, Project Manager Professional
University of Maryland College Park
B.S., Business Management
Regent Education December 2014 - Present
Laureate International Universities August 2012 - November 2014
NEW Customer Service Companies, Inc. January 2009 - August 2012
ServiceBench September 2006 - December 2008
CMSI 2000 - 2006
The Ryland Group May 1990 - May 2000
Skills
PMP, Project Management, Product Management, Training, Business Analysis, Quality Assurance, Software Development, Cross-functional Team..., Software Project..., Management, PMO, Vendor Management, Team Leadership, Budgets, Testing, Agile Project Management, SDLC, Process Improvement, Requirements Analysis, Visio, Business Intelligence, SharePoint, Business Process..., Program Management, Agile Methodologies, Project Portfolio..., Integration, Leadership, Enterprise Software, MS Project, ERP, CRM, SaaS, Resource Management, Analysis, Enterprise Architecture, Change Management, Business Process, Project Planning, IT Strategy, Requirements Gathering, Scrum, IT Management, Business Requirements, Data Warehousing, Systems Analysis, Business Process Design, Service Delivery
Education
University of Maryland Baltimore County 2009 — 2009
PMP, Project Manager Professional
University of Maryland College Park
B.S., Business Management
Morrie Lucas's N.E.W. Customer Service Companies, Inc Experience 2011 - 2013
Job Annuity Claims Examiner at Lincoln Financial Group
Industry Computer Hardware
Experience
Lincoln Financial Group July 2014 - Present
Volvo Logistics November 2013 - June 2014
N.E.W. Customer Service Companies, Inc 2011 - 2013
UnitedHealth Group October 2008 - July 2010
The Telephone Center July 2008 - December 2009
kgb January 2007 - January 2008
American Express January 2006 - January 2007
Sears Roebuck January 2005 - January 2006
Shoe Show January 2003 - January 2005
Skills
Experienced in..., Fluent in all email and..., Strong customer service..., Strong Technical..., Knowledge of medical..., Typing speed 70 wpm.
Education
University of North Carolina at Greensboro 2011 — 2015
Bachelor of Arts (BA), Communication and Media Studies
Mount Olive College 2001 — 2004
Associates Degree, Communication/Spanish; Music
Lincoln Financial Group July 2014 - Present
Volvo Logistics November 2013 - June 2014
N.E.W. Customer Service Companies, Inc 2011 - 2013
UnitedHealth Group October 2008 - July 2010
The Telephone Center July 2008 - December 2009
kgb January 2007 - January 2008
American Express January 2006 - January 2007
Sears Roebuck January 2005 - January 2006
Shoe Show January 2003 - January 2005
Skills
Experienced in..., Fluent in all email and..., Strong customer service..., Strong Technical..., Knowledge of medical..., Typing speed 70 wpm.
Education
University of North Carolina at Greensboro 2011 — 2015
Bachelor of Arts (BA), Communication and Media Studies
Mount Olive College 2001 — 2004
Associates Degree, Communication/Spanish; Music
Jeffrey Kramp Jeffrey Kramp's N.E.W. Customer Service Companies, Inc Experience 2002 - 2010
Job EVP, Secretary & General Counsel at Patriot Media Consulting
Industry Telecommunications
Experience
Patriot Media Consulting 2011 - Present
RCN 2011 - Present
Grande Communications Networks LLC June 2013 - Present
NEW Customer Service Companies, Inc. 2002 - 2010
Counsel Corporation 2000 - 2002
WESCO Distribution 1994 - 2000
Westinghouse Electric Company 1987 - 1994
Eckert Seamans 1985 - 1987
Education
Case Western Reserve University School of Law 1982 — 1985
J.D.
The College of Wooster 1978 — 1982
B.A.
Patriot Media Consulting 2011 - Present
RCN 2011 - Present
Grande Communications Networks LLC June 2013 - Present
NEW Customer Service Companies, Inc. 2002 - 2010
Counsel Corporation 2000 - 2002
WESCO Distribution 1994 - 2000
Westinghouse Electric Company 1987 - 1994
Eckert Seamans 1985 - 1987
Education
Case Western Reserve University School of Law 1982 — 1985
J.D.
The College of Wooster 1978 — 1982
B.A.
Syrel Diana Lothian Syrel Diana Lothian's N.E.W. Customer Service Companies, Inc Experience June 2009 - Present
Job External Customer Technical Support
Industry Consumer Services
Experience
UPS Supply Chain Solutions August 2013 - Present
N.E.W. Customer Service Companies, Inc June 2009 - Present
Skills
Customer Satisfaction, Customer Experience, Call Centers, Customer Service, Customer Retention, Contact Centers, Telephone Skills, Customer Support, Data Entry, Avaya, Inbound Marketing, Troubleshooting, Sales, Outlook, Microsoft Office, 10 Key, Training, Microsoft Excel, Phone Etiquette, Call Center Development, Microsoft Word, Management, Computer Proficiency, Computer Graphics, Typing, Caregivers, Team Leadership
Education
Bitburg High School 1996 — 2000
General Studies
University of Phoenix
UPS Supply Chain Solutions August 2013 - Present
N.E.W. Customer Service Companies, Inc June 2009 - Present
Skills
Customer Satisfaction, Customer Experience, Call Centers, Customer Service, Customer Retention, Contact Centers, Telephone Skills, Customer Support, Data Entry, Avaya, Inbound Marketing, Troubleshooting, Sales, Outlook, Microsoft Office, 10 Key, Training, Microsoft Excel, Phone Etiquette, Call Center Development, Microsoft Word, Management, Computer Proficiency, Computer Graphics, Typing, Caregivers, Team Leadership
Education
Bitburg High School 1996 — 2000
General Studies
University of Phoenix
Jay Burchfield Jay Burchfield's N.E.W. Customer Service Companies, Inc Experience May 2010 - April 2012
Job Planning Professional at TrustCore Financial
Industry Financial Services
Experience
TrustCore Financial May 2012 - Present
N.E.W. Customer Service Companies, Inc May 2010 - April 2012
Skills
Retirement Planning, Wealth Management, Investment Advisory, Estate Planning, Strategic Financial..., Financial Planners, Investments, Asset Allocation, Asset Management, Mutual Funds, Alternative Investments, Portfolio Management, Securities
Education
University of Mississippi - School of Business Administration 2005 — 2009
Bachelor of Business Administration (BBA), Finance and Financial Management Services
TrustCore Financial May 2012 - Present
N.E.W. Customer Service Companies, Inc May 2010 - April 2012
Skills
Retirement Planning, Wealth Management, Investment Advisory, Estate Planning, Strategic Financial..., Financial Planners, Investments, Asset Allocation, Asset Management, Mutual Funds, Alternative Investments, Portfolio Management, Securities
Education
University of Mississippi - School of Business Administration 2005 — 2009
Bachelor of Business Administration (BBA), Finance and Financial Management Services
David Bittner David Bittner's N.E.W. Customer Service Companies, Inc Experience April 2001 - August 2005
Job Solutions Engineer at SciQuest
Industry Computer Software
Experience
SciQuest February 2013 - Present
SciQuest May 2011 - February 2013
Showroom Technology August 2005 - May 2011
NEW Customer Service Companies, Inc. April 2001 - August 2005
Control Risks September 1999 - September 2000
Computer Associates International, Inc. July 1998 - September 1999
Lotus Development Corporation June 1996 - June 1998
Skills
Solution Selling, CRM, Customer Service, Training, Budgets, Customer Satisfaction, Account Management, SaaS, Product Management, Business Development, New Business Development, Strategic Partnerships, Sales Management, Sales, Product Development, Strategic Planning, Salesforce.com, Team Building, Product Marketing, Team Leadership, Helping Clients Succeed, Management, Leadership, Process Improvement, Selling, Professional Services
Education
University of Florida 1991 — 1995
Bachelor of Arts, Political Science (International Relations)
University of Paris - Sorbonne 1993 — 1994
Certificate, French culture and civilization, international relations
Crescent College Comprehensive (Limerick, Ireland) 1989 — 1990
Junior Year Abroad - High School
SciQuest February 2013 - Present
SciQuest May 2011 - February 2013
Showroom Technology August 2005 - May 2011
NEW Customer Service Companies, Inc. April 2001 - August 2005
Control Risks September 1999 - September 2000
Computer Associates International, Inc. July 1998 - September 1999
Lotus Development Corporation June 1996 - June 1998
Skills
Solution Selling, CRM, Customer Service, Training, Budgets, Customer Satisfaction, Account Management, SaaS, Product Management, Business Development, New Business Development, Strategic Partnerships, Sales Management, Sales, Product Development, Strategic Planning, Salesforce.com, Team Building, Product Marketing, Team Leadership, Helping Clients Succeed, Management, Leadership, Process Improvement, Selling, Professional Services
Education
University of Florida 1991 — 1995
Bachelor of Arts, Political Science (International Relations)
University of Paris - Sorbonne 1993 — 1994
Certificate, French culture and civilization, international relations
Crescent College Comprehensive (Limerick, Ireland) 1989 — 1990
Junior Year Abroad - High School
Heather Novak Heather Novak's N.E.W. Customer Service Companies, Inc Experience February 2006 - April 2012
Job Senior Product Manager at Asurion
Industry Consumer Services
Experience
Asurion February 2012 - Present
N.E.W. Customer Service Companies, Inc February 2006 - April 2012
N.E.W. Customer Service Companies, Inc February 2006 - November 2011
DVM Resources June 2004 - January 2006
VERISIGN April 2002 - June 2004
Skills
Customer Service, Call Center, Product Management, Account Management, Customer Satisfaction, Business Management, Customer Experience, Vendor Management, Management, Cross-functional Team..., Call Centers, Sales, Customer Retention, Product Marketing, Strategic Partnerships, Competitive Analysis, Outsourcing
Education
Computer Learning Center
Network Engineering Management, MCSE
University of Maryland College Park 1991 — 1996
B.S., Animal Science
Asurion February 2012 - Present
N.E.W. Customer Service Companies, Inc February 2006 - April 2012
N.E.W. Customer Service Companies, Inc February 2006 - November 2011
DVM Resources June 2004 - January 2006
VERISIGN April 2002 - June 2004
Skills
Customer Service, Call Center, Product Management, Account Management, Customer Satisfaction, Business Management, Customer Experience, Vendor Management, Management, Cross-functional Team..., Call Centers, Sales, Customer Retention, Product Marketing, Strategic Partnerships, Competitive Analysis, Outsourcing
Education
Computer Learning Center
Network Engineering Management, MCSE
University of Maryland College Park 1991 — 1996
B.S., Animal Science
Arletta Nicholl's N.E.W. Customer Service Companies, Inc Experience 1997 - 2004
Job Contract Corporate Recruiter at Mythics
Industry Telecommunications
Experience
Mythics Inc. July 2014 - Present
Emergent 360 September 2013 - Present
Contact Solutions 2013 - Present
ACI Worldwide (formerly Online Resources) 2013 - May 2013
Online Resources 2004 - 2013
N.E.W. Customer Service Companies, Inc 1997 - 2004
ADP 1996 - 1997
Hechinger 1992 - 1996
Skills
Applicant Tracking..., Enterprise Software, Onboarding, Financial Services, Technical Recruiting, Human Resources, College Recruiting, Personnel Management, Talent Acquisition, Staffing Services, Screening, Employee Benefits, Sourcing, Internet Recruiting, HRIS, SDLC, Program Management, Recruiting, Temporary Placement, Contract Recruitment, Leadership, Team Building, Interviews, Screening Resumes, Executive Search, Process Improvement, Talent Management, Vendor Management, Account Management, Performance Management, Change Management, Benefits Negotiation, Customer Service, CRM, Cold Calling, Mergers & Acquisitions, Employee Relations, Permanent Placement, Deferred Compensation, Consulting, Hiring
Education
University of Miami - School of Business
Business - Labor Relations
Mythics Inc. July 2014 - Present
Emergent 360 September 2013 - Present
Contact Solutions 2013 - Present
ACI Worldwide (formerly Online Resources) 2013 - May 2013
Online Resources 2004 - 2013
N.E.W. Customer Service Companies, Inc 1997 - 2004
ADP 1996 - 1997
Hechinger 1992 - 1996
Skills
Applicant Tracking..., Enterprise Software, Onboarding, Financial Services, Technical Recruiting, Human Resources, College Recruiting, Personnel Management, Talent Acquisition, Staffing Services, Screening, Employee Benefits, Sourcing, Internet Recruiting, HRIS, SDLC, Program Management, Recruiting, Temporary Placement, Contract Recruitment, Leadership, Team Building, Interviews, Screening Resumes, Executive Search, Process Improvement, Talent Management, Vendor Management, Account Management, Performance Management, Change Management, Benefits Negotiation, Customer Service, CRM, Cold Calling, Mergers & Acquisitions, Employee Relations, Permanent Placement, Deferred Compensation, Consulting, Hiring
Education
University of Miami - School of Business
Business - Labor Relations
Jean Weightman's N.E.W. Customer Service Companies, Inc Experience 2006 - April 2013
Job VP of Talent Acquisition
Industry Consumer Services
Experience
SkyePoint Decisions, Inc. December 2014 - Present
WBB April 2013 - November 2014
NEW Customer Service Companies, Inc. 2006 - April 2013
True North Solutions 2005 - 2006
Sapphire Technologies 1994 - 2005
Skills
Recruiting, Internet Recruiting, Applicant Tracking..., Sourcing, Talent Acquisition, Technical Recruiting, Onboarding, College Recruiting, Screening, Talent Management, Vendor Management, Business Development, CRM, Contract Recruitment, Training, Change Management, Human Resources, Corporate Recruiting, Executive Search, Staffing Services, Team Building, Taleo, Hiring, Sales Operations, Employee Relations, Coaching, Performance Management, Outsourcing, Leadership, Call Centers
Education
Penn State University
BS, Marketing
SkyePoint Decisions, Inc. December 2014 - Present
WBB April 2013 - November 2014
NEW Customer Service Companies, Inc. 2006 - April 2013
True North Solutions 2005 - 2006
Sapphire Technologies 1994 - 2005
Skills
Recruiting, Internet Recruiting, Applicant Tracking..., Sourcing, Talent Acquisition, Technical Recruiting, Onboarding, College Recruiting, Screening, Talent Management, Vendor Management, Business Development, CRM, Contract Recruitment, Training, Change Management, Human Resources, Corporate Recruiting, Executive Search, Staffing Services, Team Building, Taleo, Hiring, Sales Operations, Employee Relations, Coaching, Performance Management, Outsourcing, Leadership, Call Centers
Education
Penn State University
BS, Marketing
Ellen Koh's N.E.W. Customer Service Companies, Inc Experience March 2010 - Present
Job
Industry Consumer Services
Experience
NEW Customer Service Companies, Inc. March 2010 - Present
NEW Customer Service Companies, Inc. April 2008 - March 2010
NEW Customer Service Companies, Inc. August 2005 - April 2008
Marketing / Advertising December 2004 - March 2008
Sonitrol Corporation April 1993 - December 2004
Skills
Marketing Strategy, Direct Marketing, Product Management, Strategic Planning, Marketing, Strategic Partnerships, Strategy, Business Development, Start-ups, Competitive Analysis, Email Marketing, Cross-functional Team..., Analytics, Product Marketing, Lead Generation, Integrated Marketing, E-commerce, P&L Management, Online Marketing, CRM, Online Advertising, B2B, Marketing Management, Account Management, Multi-channel Marketing, Customer Acquisition, Salesforce.com, Brand Development, Customer Retention, Marketing Communications
Education
Carnegie Mellon University 1986 — 1990
B.A., Professional Writing with a concentration in Visual Communications
NEW Customer Service Companies, Inc. March 2010 - Present
NEW Customer Service Companies, Inc. April 2008 - March 2010
NEW Customer Service Companies, Inc. August 2005 - April 2008
Marketing / Advertising December 2004 - March 2008
Sonitrol Corporation April 1993 - December 2004
Skills
Marketing Strategy, Direct Marketing, Product Management, Strategic Planning, Marketing, Strategic Partnerships, Strategy, Business Development, Start-ups, Competitive Analysis, Email Marketing, Cross-functional Team..., Analytics, Product Marketing, Lead Generation, Integrated Marketing, E-commerce, P&L Management, Online Marketing, CRM, Online Advertising, B2B, Marketing Management, Account Management, Multi-channel Marketing, Customer Acquisition, Salesforce.com, Brand Development, Customer Retention, Marketing Communications
Education
Carnegie Mellon University 1986 — 1990
B.A., Professional Writing with a concentration in Visual Communications
Glenn Lang's N.E.W. Customer Service Companies, Inc Experience March 2008 - August 2009
Job Lead Developer at ExamOne, a Quest Diagnostics Company
Industry Computer Software
Experience
ExamOne, a Quest Diagnostics Company July 2010 - Present
Asurion August 2009 - July 2010
NEW Customer Service Companies, Inc. March 2008 - August 2009
Datacore Marketing September 2007 - March 2008
NovaStar Financial Inc. August 2003 - August 2007
BV Solutions Group 1997 - 2003
Black & Veatch 1990 - 2003
Skills
Microsoft SQL Server, SSIS, C#, T-SQL, ASP.NET, SQL, .NET, ASP.NET MVC, Agile Methodologies, XML, JavaScript, Web Services, Testing, Software Design, IIS
Education
South Dakota State University 1986 — 1990
Bachelor of Science (B.S.), Computer Science
ExamOne, a Quest Diagnostics Company July 2010 - Present
Asurion August 2009 - July 2010
NEW Customer Service Companies, Inc. March 2008 - August 2009
Datacore Marketing September 2007 - March 2008
NovaStar Financial Inc. August 2003 - August 2007
BV Solutions Group 1997 - 2003
Black & Veatch 1990 - 2003
Skills
Microsoft SQL Server, SSIS, C#, T-SQL, ASP.NET, SQL, .NET, ASP.NET MVC, Agile Methodologies, XML, JavaScript, Web Services, Testing, Software Design, IIS
Education
South Dakota State University 1986 — 1990
Bachelor of Science (B.S.), Computer Science
Rich Wray's N.E.W. Customer Service Companies, Inc Experience February 2009 - November 2010
Job PC Support/Executive Support Supervisor
Industry Information Technology and Services
Experience
Asurion April 2010 - Present
NEW Customer Service Companies, Inc. February 2009 - November 2010
N.E.W. Customer Service Companies, Inc May 2007 - February 2009
N.E.W. Customer Service Companies, Inc April 2005 - May 2007
CSC November 2003 - April 2005
GXS February 2003 - November 2003
Precision Response Corporation February 2001 - February 2003
Skills
Cross-functional Team..., Vendor Management, Call Centers, Business Analysis, Process Improvement, Technical Support, Call Center, Customer Satisfaction, SDLC, Training, Team Leadership, Customer Experience, CRM, Troubleshooting, Quality Assurance, Management
Education
Digital Corporation 2000 — 2000
Certificate, Web Design
ICTS/NOVA 2000 — 2000
Certificate, Web Development and E-commerce
Northern Virginia Community College 1997 — 1999
Associate's Degree, Computer Systems Networking and Telecommunications, GPA 3.3
Asurion April 2010 - Present
NEW Customer Service Companies, Inc. February 2009 - November 2010
N.E.W. Customer Service Companies, Inc May 2007 - February 2009
N.E.W. Customer Service Companies, Inc April 2005 - May 2007
CSC November 2003 - April 2005
GXS February 2003 - November 2003
Precision Response Corporation February 2001 - February 2003
Skills
Cross-functional Team..., Vendor Management, Call Centers, Business Analysis, Process Improvement, Technical Support, Call Center, Customer Satisfaction, SDLC, Training, Team Leadership, Customer Experience, CRM, Troubleshooting, Quality Assurance, Management
Education
Digital Corporation 2000 — 2000
Certificate, Web Design
ICTS/NOVA 2000 — 2000
Certificate, Web Development and E-commerce
Northern Virginia Community College 1997 — 1999
Associate's Degree, Computer Systems Networking and Telecommunications, GPA 3.3
Jonathan Crouch's N.E.W. Customer Service Companies, Inc Experience July 2011 - June 2013
Job Supervisor of Data Integrity and Analysis at Washington Gas
Industry Consumer Services
Experience
WGL May 2015 - Present
Washington Gas June 2013 - May 2015
N.E.W. Customer Service Companies, Inc July 2011 - June 2013
Kimberly-Clark June 2008 - May 2011
Cameron June 2007 - August 2007
Skills
Process Improvement, Statistics, Analysis, Business Process..., Cross-functional Team..., Data Analysis, Forecasting, Management, Process Engineering, Six Sigma, Strategic Planning
Education
University of Oklahoma - Price College of Business 2006 — 2008
MBA
University of Oklahoma 2003 — 2008
Bachelor of Science, Industrial Engineering
WGL May 2015 - Present
Washington Gas June 2013 - May 2015
N.E.W. Customer Service Companies, Inc July 2011 - June 2013
Kimberly-Clark June 2008 - May 2011
Cameron June 2007 - August 2007
Skills
Process Improvement, Statistics, Analysis, Business Process..., Cross-functional Team..., Data Analysis, Forecasting, Management, Process Engineering, Six Sigma, Strategic Planning
Education
University of Oklahoma - Price College of Business 2006 — 2008
MBA
University of Oklahoma 2003 — 2008
Bachelor of Science, Industrial Engineering
Jia Ni's N.E.W. Customer Service Companies, Inc Experience December 2007 - October 2010
Job Experienced Software Quality Assurance/508 compliance
Industry Computer Software
Experience
XA Systems, LLC (NIH Project) May 2012 - Present
University of Chicago June 2011 - April 2012
United States Mint 2012 - 2012
Aquilent September 2010 - July 2011
N.E.W. Customer Service Companies, Inc December 2007 - October 2010
Honeywell security. ADI Global distribution June 2004 - December 2007
Skills
SDLC, Test Automation, Quality Assurance, User Acceptance Testing, Test Planning, XML, Selenium, Firebug, JIRA, System Testing, Manual Testing, Test Management, Rational Performance..., Rational Functional..., Section 508, W3C Validation, JAWS, QTP, fireeyes, Leadership, Team Leadership, Regression Testing, Software Project..., JMeter, TFS, Accenture Website...
Education
University of Maryland 2011 — 2012
Master of Business Administration (MBA)
University of Maryland 2008 — 2011
Masters, Technology Management
University of Maryland College Park
Materials Science and Engineering, Engineering
XA Systems, LLC (NIH Project) May 2012 - Present
University of Chicago June 2011 - April 2012
United States Mint 2012 - 2012
Aquilent September 2010 - July 2011
N.E.W. Customer Service Companies, Inc December 2007 - October 2010
Honeywell security. ADI Global distribution June 2004 - December 2007
Skills
SDLC, Test Automation, Quality Assurance, User Acceptance Testing, Test Planning, XML, Selenium, Firebug, JIRA, System Testing, Manual Testing, Test Management, Rational Performance..., Rational Functional..., Section 508, W3C Validation, JAWS, QTP, fireeyes, Leadership, Team Leadership, Regression Testing, Software Project..., JMeter, TFS, Accenture Website...
Education
University of Maryland 2011 — 2012
Master of Business Administration (MBA)
University of Maryland 2008 — 2011
Masters, Technology Management
University of Maryland College Park
Materials Science and Engineering, Engineering
Stephen Heaven's N.E.W. Customer Service Companies, Inc Experience April 2008 - April 2011
Job Director of Product Development at Marware
Industry Consumer Electronics
Experience
Marware November 2010 - Present
NEW Customer Service Companies, Inc. April 2008 - April 2011
Applica Consumer Products January 2008 - May 2008
Maclee Holdings Inc February 2006 - January 2008
Excalibur Electronics 2003 - 2005
Skills
Product Launch, Product Marketing, Product Management, Product Development, Cross-functional Team..., New Business Development, Business Strategy, Production Planning, Competitive Analysis, Brand Development, Market Research, Marketing Strategy, Consumer Products, Management, Pricing
Education
Florida International University - College of Business 1999 — 2002
BBA Marketing, Marketing
Regent's University London 1996 — 1999
Marketing and International Business
Marware November 2010 - Present
NEW Customer Service Companies, Inc. April 2008 - April 2011
Applica Consumer Products January 2008 - May 2008
Maclee Holdings Inc February 2006 - January 2008
Excalibur Electronics 2003 - 2005
Skills
Product Launch, Product Marketing, Product Management, Product Development, Cross-functional Team..., New Business Development, Business Strategy, Production Planning, Competitive Analysis, Brand Development, Market Research, Marketing Strategy, Consumer Products, Management, Pricing
Education
Florida International University - College of Business 1999 — 2002
BBA Marketing, Marketing
Regent's University London 1996 — 1999
Marketing and International Business
Jay Warden's N.E.W. Customer Service Companies, Inc Experience 2002 - 2004
Job Deputy Chief Financial Officer at U.S. Department of the Treasury
Industry Accounting
Experience
U.S. Department of the Treasury February 2015 - Present
U.S. Department of the Treasury June 2009 - February 2015
Deloitte 2007 - 2009
BearingPoint 2006 - 2007
BearingPoint 2004 - 2006
NEW Customer Service Companies, Inc. 2002 - 2004
Education
George Mason University 2006 — 2008
Certificate, Accounting
Virginia Polytechnic Institute and State University 1998 — 2002
BS, Finance
U.S. Department of the Treasury February 2015 - Present
U.S. Department of the Treasury June 2009 - February 2015
Deloitte 2007 - 2009
BearingPoint 2006 - 2007
BearingPoint 2004 - 2006
NEW Customer Service Companies, Inc. 2002 - 2004
Education
George Mason University 2006 — 2008
Certificate, Accounting
Virginia Polytechnic Institute and State University 1998 — 2002
BS, Finance
Greg Maltby's N.E.W. Customer Service Companies, Inc Experience January 2002 - Present
Job Vice President for Philanthropy, University of Great Falls
Industry Philanthropy
Experience
NEW, Customer Service Companies Inc. January 2002 - Present
Asurion January 2002 - Present
Skills
Call Centers, Team Building, Operations Management, Strategic Planning, Customer Satisfaction, Customer Experience, Customer Service, Vendor Management, Cross-functional Team..., Process Improvement, Team Leadership, Program Management, Account Management, Coaching, Performance Management
Education
Arizona State University 1979 — 1984
Bachelor of Science (BS), Health and Physical Education/Fitness
NEW, Customer Service Companies Inc. January 2002 - Present
Asurion January 2002 - Present
Skills
Call Centers, Team Building, Operations Management, Strategic Planning, Customer Satisfaction, Customer Experience, Customer Service, Vendor Management, Cross-functional Team..., Process Improvement, Team Leadership, Program Management, Account Management, Coaching, Performance Management
Education
Arizona State University 1979 — 1984
Bachelor of Science (BS), Health and Physical Education/Fitness
Burt Shaw's N.E.W. Customer Service Companies, Inc Experience July 1998 - September 2001
Job Realtor© with 38 years experience. Able to help first time home buyers, retirees or luxury home buyers.
Industry Real Estate
Experience
Keller Williams Realty, Inc. July 2015 - Present
Shaw Enterprises July 2003 - Present
Warrantech December 2001 - June 2003
N.E.W. Customer Service Companies, Inc July 1998 - September 2001
IDS-AON Warranty February 1981 - March 1998
USMC January 1978 - January 1981
Skills
New Business Development, Business Planning, Cross-functional Team..., Entrepreneurship, Strategic Planning, Management, Business Development, Sales, Team Building, Sales Management, Customer Service, Contract Negotiation, Sales Operations, Social Media Marketing, Competitive Analysis, Leadership
Education
Missouri Real Estate School 1977 — 1978
Real estate, contract law, property management
University of Missouri-Saint Louis 1974 — 1978
Business Administration, Management and Operations
Hazelwood High School 1971 — 1974
Keller Williams Realty, Inc. July 2015 - Present
Shaw Enterprises July 2003 - Present
Warrantech December 2001 - June 2003
N.E.W. Customer Service Companies, Inc July 1998 - September 2001
IDS-AON Warranty February 1981 - March 1998
USMC January 1978 - January 1981
Skills
New Business Development, Business Planning, Cross-functional Team..., Entrepreneurship, Strategic Planning, Management, Business Development, Sales, Team Building, Sales Management, Customer Service, Contract Negotiation, Sales Operations, Social Media Marketing, Competitive Analysis, Leadership
Education
Missouri Real Estate School 1977 — 1978
Real estate, contract law, property management
University of Missouri-Saint Louis 1974 — 1978
Business Administration, Management and Operations
Hazelwood High School 1971 — 1974
atul anvekar's N.E.W. Customer Service Companies, Inc Experience May 2011 - July 2011
Job Quality Assurance Engineer
Industry Computer Networking
Experience
IGSR November 2010 - August 2011
N.E.W. Customer Service Companies, Inc May 2011 - July 2011
Symantec September 2008 - September 2010
Skills
Perl, Agile Methodologies, Unix, C++
Education
University of Maryland College Park 2010 — 2012
Masters Of Science, Computer Engineering
University of Maryland College Park
Master's degree, Computer Engineering
IGSR November 2010 - August 2011
N.E.W. Customer Service Companies, Inc May 2011 - July 2011
Symantec September 2008 - September 2010
Skills
Perl, Agile Methodologies, Unix, C++
Education
University of Maryland College Park 2010 — 2012
Masters Of Science, Computer Engineering
University of Maryland College Park
Master's degree, Computer Engineering
Michelle Jancuska's N.E.W. Customer Service Companies, Inc Experience 1990 - 1999
Job IT Business Analyst at National Student Clearinghouse
Industry Higher Education
Experience
National Student Clearinghouse April 2014 - Present
National Student Clearinghouse July 2010 - April 2014
N.E.W. Customer Service Companies, Inc 1990 - 1999
N.E.W. Customer Service Companies, Inc September 1990 - January 1994
US Sprint Telecommunications November 1983 - September 1990
Skills
Management, Leadership, Performance Management, Project Management, Higher Education, Call Centers, Microsoft Word, Call center management, Employee Development, Business Analysis, Business Process..., Microsoft Office
Education
University of Scranton 1979 — 1983
Bachelor of Science (BS), Public Administration
National Student Clearinghouse April 2014 - Present
National Student Clearinghouse July 2010 - April 2014
N.E.W. Customer Service Companies, Inc 1990 - 1999
N.E.W. Customer Service Companies, Inc September 1990 - January 1994
US Sprint Telecommunications November 1983 - September 1990
Skills
Management, Leadership, Performance Management, Project Management, Higher Education, Call Centers, Microsoft Word, Call center management, Employee Development, Business Analysis, Business Process..., Microsoft Office
Education
University of Scranton 1979 — 1983
Bachelor of Science (BS), Public Administration
Khai Vo's N.E.W. Customer Service Companies, Inc Experience April 2002 - December 2012
Job DMG Specialist
Industry Accounting
Experience
Asurion May 2015 - Present
Northern Virginia Community College January 1999 - Present
Hunters Woods Nails & Spa July 2010 - Present
Asurion (Former NEW, Customer Services Companies) January 2013 - April 2015
NEW Customer Service Companies, Inc. April 2002 - December 2012
Skills
Oracle, PeopleSoft, AS400 system, CommerceHub, RetailLink, Process Improvement, Accounts Receivable, Sales Process, Sales, Team Leadership, Vendor Management, Analysis, Team Building, Cognos, Training
Education
Northern Virginia Community College 1997 — 1999
Associate's Degree, Information Technology
Asurion May 2015 - Present
Northern Virginia Community College January 1999 - Present
Hunters Woods Nails & Spa July 2010 - Present
Asurion (Former NEW, Customer Services Companies) January 2013 - April 2015
NEW Customer Service Companies, Inc. April 2002 - December 2012
Skills
Oracle, PeopleSoft, AS400 system, CommerceHub, RetailLink, Process Improvement, Accounts Receivable, Sales Process, Sales, Team Leadership, Vendor Management, Analysis, Team Building, Cognos, Training
Education
Northern Virginia Community College 1997 — 1999
Associate's Degree, Information Technology