Partners Federal Credit Union
Industry: Company
DescriptionPartners Federal Credit Union is a federally chartered credit union with corporate headquarters in Burbank, California. The not-for-profit financial cooperative offers membership to employees and cast members of The Walt Disney Company and their family members. Headquarters: Burbank, CA Number of employees: 315 Founded: 1968
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Partners Federal Credit Union Employees
Wyndham Vacation Ownership June 2015 - Present
The PennySaver November 2014 - May 2015
Personal Touch Cleaning and Maintenance March 2014 - May 2014
The Walt Disney Company July 2013 - October 2013
The Walt Disney Company September 2012 - August 2013
Partners Federal Credit Union May 2010 - September 2012
The Walt Disney Company February 2012 - March 2012
Bank of America September 2001 - October 2006
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, English, Account Management, Event Management, Customer Service, Team Building, Marketing, Marketing Strategy, Event Planning
Education
Antelope Valley College
Associate of Science (A.S.), Business Administration and Management, General
California State University-Bakersfield
Bachelor of Business Administration (B.B.A.)
Canidae Consulting, LLC July 2015 - Present
Darden Employees Federal Credit Union May 2010 - December 2014
Partners Federal Credit Union May 2003 - May 2010
Vista Federal Credit Union 1998 - 2008
Advanced Document Solutions June 2002 - April 2003
Disney Vacation Club 1997 - 1998
Great Lakes Office Systems 1991 - 1992
Skills
Credit Unions, Loans, Credit, Banking, Consumer Lending, Strategic Planning, Financial Institutions, Mortgage Lending, Team Building, Business Development, Sales Management, Executive Management, Risk Management, Process Improvement, Leadership, Mergers & Acquisitions, New Business Development, Vendor Management, Business Planning, Management, Portfolio Management, Sales, Finance, Forecasting, Credit Cards, Strategy, Strategic Partnerships, Training, Financial Services, Financial Analysis, Loan Origination, Analysis, Investments, Retail Banking, Credit Analysis, Strategic Financial..., Underwriting, Insurance, Cash Management, Financial Risk, Call Centers, Cross Selling, Relationship Management, Refinance, Marketing, Customer Service
Education
Stetson University 2007 — 2010
MBA, MBA
University of Phoenix
BSBM, BSBM
BLT Communications, LLC January 2015 - Present
The Walt Disney Company September 2009 - Present
The Walt Disney Company September 2009 - May 2014
Partners Federal Credit Union April 2008 - September 2009
Scott Mauro Entertainment September 2006 - July 2009
Orange County Public Relations Society of America June 2007 - June 2009
LBLGP Inc. October 2006 - May 2009
Disneyland Resort February 2003 - April 2008
Skills
Content Strategy, Creative Campaign..., Marketing Communications, Event Producing, Project Planning, Publicity, Branding Initiatives, Entertainment, Newsletters, Web Content, Social Media, Editorial, Public Speaking, Advertising, Creative Writer, Web Development, Corporate Communications, Fan Pages, Blogging, Email Marketing, Social Media Marketing, Talent Management, Marketing, Editorial Consulting, Editorial Calendars, Stage Management, Creative Problem Solving, Publishing, Magazines, Feature Articles, Storytelling, Project Management, Editorial Process, Web Video, Online Marketing, Newsletter Production, Relationship Management, Team Leadership, Adobe Creative Suite, Disney, Entertainment Industry, Sponsorship Relations, Editing for Web, WordPress, On-air Experience, Marketing Analytics, Niche Marketing, Marketing Strategy, Press Releases, Digital Strategy
Education
California State University-Fullerton 2002 — 2006
Bachelor of Arts in Communications, Entertainment Studies and Tourism
University Federal Credit Union February 2014 - Present
University Federal Credit Union February 2013 - February 2014
University Federal Credit Union November 2011 - February 2013
Partners Federal Credit Union April 2010 - October 2011
Partners Federal Credit Union October 2008 - April 2010
Walt Disney World April 2006 - October 2008
America First Credit Union February 2007 - August 2008
Zions Bancorp August 2006 - February 2007
Virgin Megastore February 2006 - August 2006
Walt Disney World August 2005 - December 2005
Skills
Training, Call Centers, Customer Service, Loans, Telephone Skills, Credit Cards, Consumer Lending, Fax, Data Entry, Time Management, Microsoft Word, Microsoft Office, Process Improvement, PowerPoint, Sales, Cross Selling, Research, Editing, Outlook, Team Building, Credit Unions, Financial Policies &..., Titles, Course Creation, Symitar, Loan Documents, Funding, Credit, Accounting, Banking
Education
Salt Lake Community College 2004 — 2009
Associate of Science, General Studies
Jordan High School 2000 — 2003
Diploma
Partners Federal Credit Union June 2008 - Present
Partners Federal Credit Union July 2008 - June 2014
Skills
Loan Origination, Relationship Management, Loan Servicing, Underwriting, Loan Officers, Notary Public, Training
Education
Santiago Canyon College
Associate's Degree, Business Administration and Management, General
Marriott Vacations Worldwide Corporation August 2014 - Present
Disney Parks & Resorts June 2014 - Present
Disney Parks & Resorts April 2014 - Present
Partners Federal Credit Union September 2012 - April 2014
Regions Financial Corporation June 2011 - August 2012
Disney Parks & Resorts August 2009 - September 2010
Walt Disney World January 2008 - September 2008
Skills
Customer Service, Outlook, Microsoft Office, PowerPoint, Facebook, Microsoft Excel, Microsoft Word, Time Management, Writing, Creative Writing, Hospitality, Tourism, American Sign Language, Retail Sales, Banking, Finance, Public Speaking, Presentations, Social Media Marketing, Publicity, Process Scheduler
Education
Southern New Hampshire University 2014 — 2016
Bachelor of Arts (B.A.), Communications
Southwestern Illinois College 2010 — 2011
Associate of Arts (A.A.)
Triad High School 2005 — 2007
Morton High School 2003 — 2005
Partners Federal Credit Union October 2013 - Present
Popular Community Bank April 2004 - October 2013
Delias November 1996 - July 2003
Skills
Call Center, Customer Service, Customer Satisfaction, Customer Experience, New Hire Training, Supervisory Experience, Telephone Skills, Outlook, Microsoft Excel, Data Entry, Microsoft Office, Microsoft Word, Customer Retention, Team Leadership, PowerPoint, Call Centers, IEX Total View, Workforce Management, Configuration Management, ImageNow, Customer Insight, UPS Shipping, Human Resources, Payroll, Management, Credit, Banking, General Ledger, Fraud Claims, Debit Cards, Credit Cards, Loan Origination, Home Equity Loans, Home Equity Lines of..., Internet Troubleshooting, Cash Management, Access Database, Forecasting, Accounting, Process Improvement, Leadership, Sales, Analysis, Financial Services, Retail Banking, Time Management, Coaching, Team Building, Strategic Planning, Teamwork
Education
Western Governors University 2013 — 2015
Bachelor's Degree, Business Administration, Management and Operations
Seminole Community College 2012 — 2012
Valencia Community College 2008 — 2011
Associate of Science (A.S.), Criminal Justice and Corrections
Is 293
ps27
Walt Disney World August 2010 - Present
Disney Vacation Club October 2005 - August 2010
Partners Federal Credit Union April 2003 - September 2005
Walt Disney World September 2000 - March 2003
Walt Disney World May 1993 - August 2000
Skills
Recruiting, Human Resources, Applicant Tracking..., Talent Acquisition, Employee Relations, Internet Recruiting, Interviews, Marketing, Sales, Technical Recruiting, Employee Training, Resume Writing, Temporary Placement, College Recruiting, Onboarding, Screening Resumes, Training, Job Fairs, Staffing Services, Sourcing, Social Networking, Leadership, Management, New Hire Orientations, Talent Management, Employee Benefits, Succession Planning, Hiring, Workforce Planning, HRIS, Building Relationships
Education
University of Central Florida - College of Business Administration 1986 — 1990
BS, Business Administration
Partners Federal Credit Union July 2008 - Present
Newport Mesa Unified School District 2008 - 2008
Pacific Western Bank October 2005 - October 2007
Skills
Loans, Banking, Mortgage Lending, Credit, Finance, Teller Operations, Credit Unions, Customer Service, Financial Analysis, Credit Cards, Insurance, Financial Institutions, Credit Analysis
Education
Orange Coast College 2005 — 2010
Yamaha Motor Corporation, USA February 2015 - Present
NuVision Federal Credit Union June 2012 - August 2014
Hyundai Capital America May 2011 - February 2012
Bank of America Home Loans March 2010 - May 2011
Partners Federal Credit Union June 2007 - February 2010
SchoolsFirst Federal Credit Union October 2005 - December 2006
Building Trades Fcu March 2001 - October 2005
Skills
Mortgage Lending, Loans, Customer Service, Banking, Credit, Finance, Public Speaking, Loan Origination, Microsoft Excel, Outlook, Team Building, PowerPoint, Credit Analysis, Microsoft Word, FHA, Sales, Consumer Lending, Refinance, Process Improvement, Software Documentation, Mortgage Banking, Call Centers
Education
University of Phoenix 2012 — 2014
Bachelor of Science (B.S.), Business Management
Mt. San Antonio College 2005 — 2006
Business Law, Business Law
WNC & Associates September 2014 - Present
Partners Federal Credit Union November 2012 - September 2014
Wescom Credit Union October 2011 - April 2012
Skills
Finance, Symitar, Microsoft Office, Microsoft Excel, Microsoft Word, Opening New Accounts, Credit Analysis, Cash Handling Experience, Financial Services, Financial Audits, Customer Service, Business Development, Management, Sales, Banking, Credit, Budgets, Asset Management, Auditing, Financial Analysis, Problem Solving, Financial Statements, Outlook, Leadership, Financial Modeling, Data Analysis, Quarterly Reporting, monthly reporting, Tax Audit Representation, Partnership Tax Returns, General Ledger, Real Estate, Tax Credits, LIHTC
Education
California State University-Fullerton
Bachelor of Arts (BA), Business Administration, Concentration in Finance with a Minor in Economics
Fullerton College
Associate of Arts (AA), Business Administration and Management, General
recent graduate September 2014 - Present
Western Dental September 2014 - Present
American Airlines F July 2010 - August 2013
Partners Federal Credit Union January 2008 - January 2011
Eagle Community Credit Union November 2003 - January 2008
Skills
Community Outreach, Public Speaking, Policy, Spanish, Business Development, Leadership, Training, Event Planning, Coaching, Team Building, Volunteer Management, Analysis, Crisis Intervention, Motivational..., Program Development, Mental Health, Social Services, Nonprofits, Case Management
Education
University of Southern California 2011 — 2014
Master's degree, Social Work
Vanguard University of Southern California 2007 — 2009
Bachelor's degree, Psychology
Partners Federal Credit Union February 2002 - Present
Mass Coop Bank 1994 - 1999
Citizens Bank 1988 - 1990
Skills
Business Analysis, Banking, Disaster Recovery, Risk Management, Agile Methodologies, Process Improvement, Vendor Management, Credit, Call Centers, Business Intelligence, Loans, Analytics, Change Management, Visio, Business Process, Software Documentation, Team Leadership, Credit Unions, Financial Services, Loan Origination, System Administration, Customer Service, IT Strategy, Team Building
Education
Everest University-South Orlando
Partners Federal Credit Union July 2010 - Present
Paramount Global Holdings, Inc. 1999 - Present
Extreme Makeover Home Edition, Gainesville, FL December 2009 - December 2009
Wachovia Bank June 2007 - May 2009
Alltel Wireless 2004 - 2007
Walt Disney World 2002 - 2004
Stratas & Weathers, Attorneys at Law 1998 - 2000
Fujitsu Network Communications 1989 - 1998
Fujitsu Network Com 1989 - 1998
North Carolina State University 1986 - 1987
Skills
Team Leadership, Microsoft Office, Customer Service, Process Improvement, Sales, Problem Solving, Customer Satisfaction, Accounts Payable, Strategic Planning, Credit, Training, Team Building, Customer Experience, CRM, Microsoft Excel, Banking, Quality Assurance, Time Management, Accounts Receivable, Outlook, Finance, Call Centers, Leadership, Operations Management
Education
University of Florida 2010 — 2012
Legal Assistant/Paralegal
Terry Parker High School 1975 — 1979
Pacific Sunwear November 2014 - Present
WNC & Associates March 2014 - November 2014
Partners Federal Credit Union October 2013 - November 2014
Chapman Radio August 2012 - December 2012
Pacific Sunwear August 2011 - December 2011
Active Ride Shop August 2009 - August 2011
Skills
Administrative Work, Marketing, Marketing Strategy, Spreadsheets, Management, Team Leadership, Teamwork, Team Management, Retail, Consumer Goods, Consumer Relations, Customer Service, Committed to..., Microsoft Office, Microsoft Excel, Microsoft Word, Word Of Mouth Marketing, Computer Proficiency, Graphic Design, Adobe Creative Suite, Photoshop, Illustrator, Vector Illustration, Digital Marketing, Leadership, Entrepreneurship, Music, Customer Retention, Public Relations, Public Speaking, Presentations, Professional Writing, Common Sense, Highly self-motivated, Sense Of Urgency, Success Driven, Cooperative, Organizational..., Organizational..., Cross-functional..., Cross Selling, Instagram, Advertising, Social Media Marketing, Financial Analysis
Education
Chapman University 2009 — 2013
Bachelor of Science (BS), Business Administration and Marketing
Cambro Manufacturing April 2014 - Present
California State University, Fullerton August 2010 - August 2014
LBS Financial Credit Union January 2014 - April 2014
Independent Consultant September 2013 - April 2014
Ricoh Electronics, Inc. August 2009 - October 2013
Learning and Organizational Development January 2009 - August 2009
Partners Federal Credit Union August 2003 - January 2009
Disneyland Resort 2003 - 2007
Financial Partners Credit Union 2001 - 2003
Conexant Systems, Inc. September 2000 - July 2001
Skills
French, Human Resources, Leadership Development, Talent Acquisition, Instructional Design, Recruiting, Performance Management, Coaching, Onboarding, Organizational..., Talent Management, Organizational..., Career Development, Training, Employee Relations, Public Speaking, Workforce Planning, New Hire Orientations, Strategic Planning, HR Policies, Staff Development, Resume Writing, Career Counseling, Personnel Management, Performance Improvement, Leadership, Workshop Facilitation, Management, Project Management, Technical Recruiting, Team Building, Recruitment Training, Continuous Improvement, Strategy, Succession Planning, Interviews, Employee Training, Change Management, Executive Coaching, Program Management, Applicant Tracking..., Time Management, Employee Engagement, PeopleSoft, HRIS, Process Improvement, Consulting, Training & Development, Mentoring, Policy
Education
Chapman University, The George L. Argyros School of Business and Economics 1998 — 2004
MBA, Marketing; Org Development
University of California, Irvine 2002 — 2002
Certificate, HR - Performance Management
University of Phoenix 1998 — 1998
Certificate, Global Business Management
California State University-Fullerton 1979 — 1984
B.A., English
Tustin High School
High School Diploma, General Education
Partners Federal Credit Union June 2015 - Present
Accounting Principals September 2014 - May 2015
Stonegate Bank January 2014 - August 2014
Florida Shores Service Company/Bank September 2013 - January 2014
First Southern Bank April 2005 - June 2011
First Southern Bank August 2004 - April 2005
Skills
AML, Bank Secrecy Act, OFAC, Banking, Fraud, Anti Money Laundering, KYC, Due Diligence, USA PATRIOT Act, Fraud Detection, Back Office, Risk Assessment, Clerical Skills, FinCEN, Investigation, Administrative Work, FiServ Program, Risk Analysis, Compliance Monitoring, Compliance Training, Anti-Money Laundering, Microsoft Word, Microsoft Excel, Wire Transfers, Suspicious Activity..., Receptionist Duties, BAM Software, PowerPoint, Mac, Cash, CDD, Risk Monitoring, Risk Management, Symitar, Jack Henry, Organization Skills, Financial Risk
Education
City College-Fort Lauderdale 2002 — 2004
Business Administration and Management, General
Hallandale High School 1998 — 2002
High School Diploma, International Business & Affairs
Filene Research Institute December 2013 - Present
SchoolsFirst Federal Credit Union 2011 - 2013
Kinecta Federal Credit Union 2011 - 2011
Partners Federal Credit Union 1997 - 2010
Frankel and Kohn, CPAs 1996 - 1997
Connie A Sauvageau, CPA 1995 - 1996
State of Arizona Office of the Auditor General 1994 - 1995
Skills
Strategic Planning, Marketing Strategy, Product Development, Finance, Credit Cards, Financial Analysis, Debit Cards, Marketing Management, Branding & Identity, Product Marketing, Financial Modeling, Marketing Leadership, Change Management, Leading Change, Payment Cards, Vice Presidents, Public Speaking
Education
Pepperdine University 2003 — 2005
Master of Business Administration
University of Arizona 1991 — 1994
Bachelor of Science in Business Administration, Accounting
Partners Federal Credit Union November 2010 - Present
Skills
Call Center, Credit, Customer Service, Customer Relations, Excel, Loans, Sales, Outlook, Call Centers, Microsoft Excel, Leadership, Banking, Customer Satisfaction, Financial Analysis, Risk Management, Time Management, Budgets, Training, Finance, Team Leadership, Team Building, Coaching, Process Improvement, Insurance
Education
Kent State University 1996 — 2003
Bachelor of Arts (BA), Finance
Sharonview FCU September 2013 - Present
Partners Federal Credit Union August 2005 - September 2013
Orange County's Credit Union May 2004 - July 2005
DFC Financial Group, Inc September 2000 - April 2004
Lockheed Federal Credit Union 1989 - 1998
Skills
FINRA Series 7, 24, 53,..., Loans, Banking, Credit Unions, Series 7, Investments, Insurance, Consumer Lending, Portfolio Management, Wealth Management, Leadership, Executive Management, Strategic Planning, Financial Institutions, Credit, Mortgage Lending, Mutual Funds, Credit Cards, Financial Services, Strategic Financial..., E-commerce, Series 63, IRAs, Mergers & Acquisitions, Risk Management, Business Development, Deposits, Commercial Lending, Retirement Planning, Small Business Lending, Start-ups, Credit Analysis, Underwriting, Securities, Loan Origination, Commercial Banking, Financial Analysis, Sales, Cross Selling, Finance, Retail Banking, Relationship Management, Credit Risk, Financial Risk, Financial Planning
Education
University of La Verne 1993 — 1995
MBA
CSU Long Beach 1980 — 1985
BS, Finance
Partners Federal Credit Union 2015 - Present
The Walt Disney Company 2014 - 2015
Wells Fargo 2012 - 2014
Ameriprise Financial 2010 - 2012
Ameriprise Financial 2005 - 2010
Ameriprise Financial 2005 - 2005
Ameriprise Financial 1996 - 2004
Blue Cross Blue Shield of Minnesota 1990 - 1996
Lectron Products, Inc. 1989 - 1990
EDS Group 1988 - 1989
Skills
Process Improvement, Business Analysis, Cross-functional Team..., Requirements Gathering, Analysis, Business Process..., Six Sigma, Visio, Business Process, Project Management, Leadership, Vendor Management, PMO, Team Leadership, Program Management, Change Management, Management, Strategic Planning, Testing, Data Analysis, Root Cause Analysis, Metric Development, Continuous Improvement, Industrial Engineering, Internal/External..., Creative Solutions, Coaching, Persuasive Presentations, Influence At All Levels, Partnership-building, Discussion Facilitation, Operational Excellence, Close Attention to..., Flexibility, Microsoft Office, SDLC, Strategy, Consulting, Requirements Analysis, Business Requirements, Project Planning
Education
Iowa State University 1984 — 1988
BSIE, Industrial Engineering
Partners Federal Credit Union April 2010 - January 2012
Insight Financial Credit Union April 2005 - April 2010
Central Florida Postal Credit Union August 2004 - April 2005
Orlando Federal Credit Union August 2003 - August 2004
Skills
Credit, Banking, Financial Analysis, Retail Banking, Call Center, Credit Analysis, Credit Risk, Mortgage Lending, Customer Service, Risk Management, Budgets, Finance, Team Building, Team Leadership, Accounting, Consumer Lending, Financial Risk, Insurance, Loans, Call Centers
Education
Glenville State College 1977 — 1979
Winter Park High School 1974 — 1977
High School Diploma
Partners Federal Credit Union May 2010 - Present
Banco Popular North America April 2007 - May 2010
Skills
ACH, Banking, Call Centers, Consumer Lending, Credit, Credit Cards, Credit Unions, Cross Selling, Customer Experience, Customer Service, Finance, Leadership, Loans, Management, Microsoft Office, Mortgage Lending, Retail Banking, Strategic Planning, Training, Customer Satisfaction, Financial Analysis, Microsoft Excel, Risk Management, Symitar, Team Leadership
Education
University of Central Florida - College of Business Administration
Finance and Markering
Partners Federal Credit Union August 2012 - Present
Protean Careers International March 2012 - Present
Platinum Resume Service, Inc. February 2012 - Present
Brevard Workforce August 2010 - February 2012
American Container Net, Inc. August 1990 - April 2009
Personnel One, Inc. May 1977 - April 1990
Skills
HR Department setup, Employment Law..., Mediation & Advocacy, HRIS, Staff Recruitment &..., Employee Relations, Alternative Dispute..., Benefits Administration, Benefits Design, Project Planning, Project Implementation, Training & Development, Performance Analysis, Organizational..., Organizational..., Policy Writing, Procedures Manuals, Office Administration, Virtual Assistant, Program Management, Policy, Training, Leadership, Conflict Resolution, Resume Writing, Interviews, Recruiting, Leadership Development, Employee Training, Time Management, System Administration, Hiring, Career Counseling, Customer Retention, Coaching, Human Resources
Education
Brevard Community College 2010 — 2013
Business and HR
Eastern Florida State College 2010 — 2011
Business, Business and HR
Southern Title August 2015 - Present
Legacy Charter High School January 2015 - Present
Partners Federal Credit Union November 2011 - July 2015
Legacy Charter High School January 2014 - April 2014
Creative Financial Staffing (CFS) July 2010 - November 2011
Southern Title August 2003 - October 2008
Skills
Mortgage Lending, Customer Service, Microsoft Excel, Microsoft Word, Software Documentation, Microsoft Office, Insurance, Training, Outlook, Accounts Receivable, Management, Teamwork, Leadership, Customer Satisfaction, PowerPoint, Employee Relations, Team Building, Human Resources, Invoicing, Time Management, Accounting, Analysis, Budgets, Data Entry, Accounts Payable
Education
University of Central Florida 2010 — 2014
Bachelor's Degree, Sports and Fitness
Lake-Sumter Community College 2009 — 2010
Associate of Arts (A.A.), General Studies
Lake-Sumter Community College 2001 — 2003
Associate of Arts (A.A.), General Studies
Partners Federal Credit Union February 2014 - Present
Publix Super Markets January 2007 - October 2013
Publix Super Markets October 2012 - April 2013
Publix Super Markets June 2009 - October 2012
Publix Super Markets August 2008 - June 2009
Publix Super Markets January 2007 - August 2008
Team Realty of Atlanta August 2005 - December 2006
Skills
Customer Service, Cashiering, Customer Satisfaction, Data Entry, Time Management, Retail, Telephone Skills, Inventory Management, Loss Prevention, Inventory Control, Merchandising, Cash Handling Experience, Phone Etiquette, Outlook, Microsoft Office, Bookkeeping, Employee Benefits, QuickBooks, Microsoft Word, Research, Interviews, Internet, Organization, Office Management, Office Administration, PowerPoint
Education
University of Central Florida 2014 — 2016
Georgia Perimeter College 2002 — 2005
Early Childhood Education, Education
Partners Federal Credit Union. April 2013 - Present
Partners Federal Credit Union April 2013 - Present
Partners Federal Credit Union April 2013 - Present
Skills
Enterprise Architecture, IT Strategy, Team Building, Budgeting, Business Intelligence, Financial Management, Executive Management, TOGAF, Budgets, E-commerce SEO, SaaS, SOA, Leadership, Agile Methodologies, Spring, Scrum, SDLC, Hibernate, Web Applications, Java Enterprise Edition, Solution Architecture, Requirements Analysis, Agile Project Management, Software Project..., Application Architecture, Requirements Gathering, Web Services, Integration, Team Management, Architectures, Management, Business Analysis, EAI, Architecture
Education
MIT 1994 — 1998
Master, Bachelors, Computer Science (AI/ Human Computer Interaction)
Massachusetts Institute of Technology 1994 — 1998
Masters of Engineering, Human Computer Interaction
Staffmark December 2014 - Present
Partners Federal Credit Union February 2014 - June 2014
Full Sail University April 2011 - April 2013
Full Sail University January 2010 - April 2013
Full Sail University January 2010 - April 2011
Full Sail University March 2004 - January 2010
Skills
Administrative Support, Quality Assurance, Accounting, Administrative..., Student Financial Aid, Training, Enrollment Management, Access, Research, Program Management, Software Documentation, Microsoft Office, Campus, Microsoft Excel, Outlook, PowerPoint, Microsoft Word, Time Management, Data Entry, E-Learning, Higher Education, System Administration, Office Management, Data Analysis, Critical Thinking, Leadership, Staff Development, Public Speaking, Management
Education
Penn State University 2015 — 2018
Bachelor's Degree, Human Development, Family Studies, and Related Services
Seminole State College 2013 — 2014
Associate's Degree, General Studies
University High School 1994 — 1998
Diploma, General
Partners Federal Credit Union June 2015 - Present
Elevations Credit Union October 2012 - June 2015
Elevations Credit Union July 2011 - September 2012
Poudre Valley Health System May 2011 - July 2011
Group Publishing / TekSystems September 2010 - April 2011
Robert Half Technology February 2010 - August 2010
Arizona Federal Credit Union November 2005 - July 2009
Skills
Project Management, Requirements Gathering, Quality Assurance, Process Improvement, Requirements Analysis, SDLC, Business Analysis, Management, Business Relationship..., Software Documentation, Leadership, Microsoft Office, PMO, Testing, Software Development, Cross-functional Team..., Business Process, Team Leadership, IT Management, Training, Vendor Management
Education
Colorado Christian University 2010 — 2013
Bachelor of Science (B.S.), Nursing Science
Northern Arizona University 2004 — 2006
Master of Administration, Project Management
University of Phoenix 1998 — 2003
Bachelor of Science (B.S.), Information Technology
Orange County Children Medical Services February 2013 - June 2013
Partners Federal Credit Union July 2012 - November 2012
Clayton & McCulloh Attorney At Law May 2012 - July 2012
ORLANDO ORANGE COUNTY EXPRESSWAY AUTHORITIES February 2012 - May 2012
De L'Ange Entertainment March 2008 - July 2011
Au-Star Maison February 2000 - March 2008
Skills
Microsoft Office, Corel Photopaint, Data Entry, Confidentiality, Expenses, Expense Reports, Administrative..., Office Administration, Office Management, Fax, Travel Arrangements, Outlook, Process Scheduler, Office Equipment, Calendaring, Lotus Notes, Microsoft Excel, Time Management, Software Documentation, Payroll, Access, Visio, Process Improvement, Quality Assurance, Management
Education
Carlow College 1994 — 1997
B.A, Project Management- Coursework in Business, Management and Communications.
University Of Central Texas 1986 — 1990
Business Management, Bachelor of Arts, Advanced coursework in Business Administration, coursework in Marketing and Advertising
Musicians' Interguild Credit Union April 2012 - Present
Arrowhead Credit Union August 2010 - March 2012
Telesis Community Credit Union December 2005 - March 2009
Partners Federal Credit Union April 2005 - November 2005
Lockheed Federal Credit Union April 1999 - February 2005
REAL ESTATE MORTGAGE August 1997 - March 1999
SECURITY PACIFIC FINANCE March 1993 - March 1997
HOUSEHOLD FINANCE CORP February 1984 - February 1993
Skills
Loans, Credit, Consumer Lending, Risk Management, Underwriting, Portfolio Management, Strategic Planning, Leadership, Management, Banking, Financial Services, Mortgage Lending, Insurance, Budgets, Coaching
Education
Western CUNA Management School 2002 — 2004
University of California, Irvine 1981 — 1983
None, Social Ecology
Los Angeles Mission College 1979 — 1981
Associates, Biology
Partner's Federal Credit Union May 2012 - Present
Guilford Mills January 2011 - April 2012
Triumph Aerostructures, Vought Integrated Programs Division May 2007 - December 2010
Cornerstone Construction of Augusta August 2004 - May 2007
Brenntag Mid-South Inc February 2003 - August 2004
Chip Supply Inc November 1998 - February 2003
United States Air Force January 1991 - January 1994
Skills
Value Stream Mapping, Lean Manufacturing, 5S, Six Sigma, Root Cause Analysis, DMAIC, SPC, TPM, FMEA, Operations Management, Change Management, Problem Solving, Strategic Planning, Coaching, SMED, Teaching, Compliance, SIPOC, Continuous Improvement, Kaizen, Cost Reduction, Process Improvement, Process Engineering, ISO, Quality Management, Supply Chain Management, Manufacturing, Operational Excellence, Team Building, Kanban, Minitab, Industrial Engineering, Statistics, Lean Sigma, Business Process..., Cross-functional Team..., Manufacturing Operations, TQM, Toyota Production System, Black Belt, Supply Chain, Quality System, Manufacturing..., Training, Production Planning, Strategy, Quality Assurance, Leadership, Purchasing, Project Management
Education
University of Michigan 2010 — 2010
Lean Manufacturing Certification
Embry-Riddle Aeronautical University 1995 — 1997
Bachelors of Science, Management of Technical Operations
Valencia College 1994 — 1995
Associate, Arts
Community College of the Air Force 1991 — 1993
Partners Federal Credit Union February 2015 - Present
Partners Federal Credit Union October 2011 - January 2015
FORUM Credit Union August 1997 - October 2011
Skills
Process Improvement, Credit, Team Building, Business Analysis, Vendor Management, Loans, Strategic Planning, Consumer Lending, Leadership, Financial Institutions, Management, Project Management, Credit Unions, E-commerce, IT Operations, Agile Methodologies, Disaster Recovery, Change Management, Coaching, IT Strategy, Team Leadership, Finance, IT Management, CRM, Program Management, Strategy
Education
Anderson University
Master of Business Administration, Business
Indiana University Bloomington
BS Public Financial Management, Economics, Business
Partners Federal Credit Union January 2014 - Present
SunTrust Bank January 2011 - January 2013
Chase November 2006 - January 2011
RBC Centura USA April 2005 - October 2006
AmSouth Bank April 2003 - April 2005
Chemical Bank / Chase October 1989 - March 2003
Skills
Banking, Commercial Banking, Commercial Lending, Small Business Lending, Loans, Credit, Small Business, Lines Of Credit, Credit Analysis, Retail Banking, Consumer Lending, Financial Analysis, Risk Management, Branch Management, Commercial Mortgages, Cross Selling, Portfolio Management, Customer Service, Business Relationship..., Credit Risk, Cash Management, Cash Flow, Mortgage Lending, Real Estate Financing, Branch Banking, Deposits, Investments, Insurance, Business Development, Relationship Management, Underwriting, Asset Management, Treasury Services, Finance, Strategic Financial..., Financial Risk, SBA, Wealth Management, Asset Based Lending, Financial Services, Construction Loans, Corporate Finance, Mortgage Banking, Loan Origination, Refinance, Private Banking, Residential Mortgages, Banking Relationships, Merchant Services, Treasury Management
Education
John Jay College of Criminal Justice
Partners Federal Credit Union November 2012 - Present
SunTrust Bank January 2012 - September 2012
TD June 2011 - January 2012
Wells Fargo October 2009 - March 2011
Starbucks May 2006 - October 2009
Skills
Microsoft Office, Customer Service, Microsoft Excel, Financial Analysis, Banking, Finance, Loans, Consumer Lending, Call Centers, Management, Microsoft Word, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Data Analysis, Accounting, Project Management, Retail Banking, Development & delivery..., HTML, Negotiation, Access, Risk Management
Education
Keller Graduate School of Management of DeVry University 2015 — 2017
Master of Information Systems, Management Information Systems, General
Brevard College 2007 — 2009
Bachelor of Science (BS), Business Administration and Management, General
University of Central Florida 2004 — 2007
Associate's degree, General Studies
Federal Deposit Insurance Corporation August 2013 - Present
Partners Federal Credit Union December 2005 - August 2013
State of Florida Office of Financial Regulation December 2001 - December 2005
FL Department of Revenue January 2000 - January 2001
Household Finance August 1997 - January 2000
Skills
Risk Management, Financial Analysis, Banking, Finance, Financial Risk, Auditing, Internal Controls, Risk Assessment, Enterprise Risk..., Internal Audit, Fraud, Leadership, Training, Management, Anti Money Laundering, Analysis, Financial Services, Regulations, Vendor Management, Due Diligence, Credit, Compliance, Strategy, Loans, Policy, Project Management, Education, Insurance Policies, Operations Management, Program Management, Executive Management, Consumer Lending, Compliance..., Bi-lingual - English..., Process Implementation, Auditing Lead, Training and Development, Innovative Problem..., Policy Creation, Team Leadership, Relationship Building, Detail-Oriented..., Issue Identification, Mentoring, Staff Supervision, Outreach, Program Review, Program Establishment, Financial Expertise, Asset Management
Education
Webster University 2011 — 2013
Master of Arts, Information Technology Management, 3.71
Webster University 2008 — 2010
Master of Business Administration (M.B.A.), Finance
Fayetteville State University 1995 — 1996
Bachelor of Science (B.S.), Business Administration / Marketing
University of Central Florida
University of Puerto Rico
Business Administration and Management, General
Nouveau Contour, USA August 2012 - November 2014
Partners Federal Credit Union December 2009 - August 2011
Ardaman & Associates June 2007 - October 2009
Ardaman & Associates January 2007 - October 2009
Accountemps January 2007 - June 2007
MASTERCRAFT, LLC January 2006 - April 2007
Darden Restaurants Inc November 1999 - March 2005
Skills
Microsoft Office, Invoicing, Payroll, PeopleSoft, Bookkeeping, Sabre, Kronos, Accounts Payable, Accounts Receivable, Accounting, Outlook, Payroll Processing, Excel, Word, Quickbooks, Customer Service, PowerPoint, Scheduling, QuickBooks, Microsoft Excel, Management
Education
Everest University 2014 — 2014
Bachelors of Science Degree
Florida Metropolitan University 2010 — 2012
Associate of Arts Degree
KINYON-CAMPBELL BUSINESS SCHOOL 1995 — 1997
Diploma
Partners Federal Credit Union June 2010 - Present
PHH Mortgage July 2008 - June 2010
Wells Fargo Home Mortgage December 2006 - May 2008
Wells Fargo Bank, NA April 2004 - December 2006
SunTrust Bank September 1997 - April 2004
SunTrust Bank August 1990 - September 1997
Skills
Sales Management, Mortgage, Banking, Loans, Refinance, Credit, New Business Development, Team Building, Strategic Planning
Education
Credit Union National Association (CUNA) 2013 — 2015
Credit Union Business Lending Professional (CUBLP) Certification, Business and Commercial Lending
University of Phoenix 2011 — 2013
Associate of Arts and Sciences (AAS), Business Administration and Management, General
Valencia College 1992 — 1994
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Fox Television Animation August 2014 - Present
Freelance December 2010 - Present
Partners Federal Credit Union January 2013 - August 2014
Gentefy January 2013 - August 2014
Field Experts April 2012 - December 2012
OneWest Bank July 2010 - March 2012
MGM June 2003 - January 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, Strategic Planning, Budgets, Time Management, Social Networking, Event Planning, Social Media, Social Media Marketing, Editing, Marketing, Advertising, Accounting, Negotiation, Spanish, Banking, Administration, Marketing Strategy, Leadership, Brand Management, Sales, Creative Writing, Adobe Creative Suite, Marketing Communications, Final Cut Pro
Education
Art Center College of Design 2008 — 2010
Bachelor of Fine Arts (BFA), Film Production and Theory
AmeriTest Inc August 2014 - Present
Ameritest, Inc. May 2013 - August 2014
Apollo Group June 2010 - May 2013
DRB Benefits Group February 2010 - May 2010
VALIC February 2007 - December 2009
Partners Federal Credit Union September 2007 - June 2009
Advisors Mortgage Group, LLC January 2005 - September 2007
Citigroup November 2003 - April 2005
Morgan Stanley November 1999 - November 2003
Skills
Finance, Oil and gas - flowback, Leadership, Mutual Funds, Sales Presentations, Employee Benefits, Training, Public Speaking, Series 7, Adult Education, Sales, Research, Investments, Credit, Consulting, Microsoft Office, Coaching, Marketing Strategy, Employee Training, New Business Development, System Administration, Student Recruiting, Team Building, CRM, Analysis, Insurance, Admissions, Pensions, Risk Management, Oil, Operators, Petroleum, Strategic Planning, Customer Service, Management, Financial Services, Energy, Team Leadership, Microsoft Excel, Financial Analysis, Banking
Education
Fairleigh Dickinson University-College at Florham
Bachelors of Science, 3.7
University of Phoenix
Master of Business Administration (MBA), 3.6
Metropolitan Theatres February 2015 - Present
First Entertainment Credit Union March 2014 - August 2014
Partners Federal Credit Union February 2014 - February 2014
Wedbush Securities February 2013 - March 2013
California Insurance Guarantee Association July 2005 - October 2011
Wescom Credit Union December 2004 - May 2005
JVK Manufacturers March 2003 - November 2004
Countrywide Home Loans December 2002 - February 2003
Skills
Account Reconciliation, General Ledger, Accounts Payable, Accounting, Accounts Receivable, Financial Analysis, Microsoft Excel, Payroll, Insurance, Internal Controls, Journal Entries, Bank Reconciliation, Financial Accounting, Management, Fixed Assets, Accruals, Analysis, Invoicing, Expenses, Spreadsheets, Microsoft Office, Inventory Control, Balance, Microsoft Dynamics GP
Education
Glendale Community College 2000 — 2002
Associate's Degree, Business Administration
Partners Federal Credit Union February 2013 - Present
Kinecta Federal Credit Union July 2011 - January 2013
Skills
Training, Sales, Time Management, Analysis, Selling, Apparel, Credit, Loans, Banking, Mortgage Lending, Credit Analysis, Sales Management, Cash Management, Cross Selling, Consumer Lending, PowerPoint, Microsoft Word, Customer Service
Education
California State University-Fullerton 2009 — 2013
Bachelor's Degree, Business Administration; Accounting
Sea World inc. September 2015 - Present
Oracle August 2014 - March 2015
Summit Broadband November 2013 - August 2014
Partners Federal Credit Union April 2013 - October 2013
CenturyLink September 2010 - February 2013
Embarq / Centurylink September 2008 - September 2010
CHEP July 2003 - March 2008
Convergys 2002 - 2003
Lexmark 2001 - 2002
Holiday Inn Hotel & Suites April 1999 - September 2001
Skills
MPLS, Frame Relay, Cisco Technologies, WAN, VoIP, LAN-WAN, Switches, Adtran, Network Design, Routers, Ethernet, IP, Juniper, Wireless Networking, Technical Support, Cisco IOS, Troubleshooting, Networking, Software Documentation, Call Centers, DHCP, T1, Windows XP, Juniper Technologies, Customer Service
Education
Herzing University-Winter Park 2001 — 2009
Bachelor of Science, Technology Management
Florida Technical College 1993 — 1994
Associate of Arts (AA), Interior Design
Schiller International University 1992 — 1993
Bachelor's degree, International Tourism Management
European School 1990 — 1992
European Baccalaureate, Grades 11-12
Lycée International 1989 — 1990
High School, Grade 10
La Citadelle 1988 — 1989
High School, Grade 9
Partners Federal Credit Union March 2015 - Present
Vantage West Credit Union November 2010 - December 2014
Chamberlain Inc. December 2009 - October 2010
JPMorgan Chase September 2009 - December 2009
Citigroup April 2006 - May 2009
Climax Engineered Materials December 2005 - April 2006
APAC Customer Services 2002 - 2005
Sears, Roebuck and Co. April 2001 - April 2002
First Data Corporation January 1997 - December 2000
Skills
Project Management, Training, Quality Management, Mortgage Servicing, Employee Management, Titles, Call Center, Vendor Management, Team Building, Budgets, Customer Service, Performance Management, Human Resources, Call Centers, Strategy, Organizational..., Loss Mitigation, Coaching, Management, Sales, Process Improvement, Loans, Strategic Planning, Leadership, Software Documentation, Banking, Risk Management, Marketing, Quality Assurance, Loan Servicing, Credit, Consumer Lending, Operations Management, Customer Satisfaction, Financial Services
Education
Villanova University 2009 — 2009
Certification, Lean Six Sigma Green Belt
University of Phoenix 2006 — 2008
Bachelors, Business Management, 3.92
Partners Federal Credit Union September 2015 - Present
AssistRx, Inc May 2015 - August 2015
BCA Technologies October 2014 - April 2015
Vmax Vision Inc. January 2012 - September 2014
Hytec Dealer Services November 2010 - January 2012
Radiant Software Solutions Inc. December 2006 - November 2010
PC Warehouse May 2004 - November 2006
Grocery Cart LLC July 2000 - April 2004
Skills
C#, Object Oriented Design, WPF, MFC, C++, Visual C++, Software Design, Multithreading, ClearCase, Design Patterns, Test Driven Development, .NET, STL, Software Architecture, SDLC, Software Development, Project Management, Mobile Application..., Troubleshooting, ASP.NET, JavaScript, HTML, VB.NET, PHP, VBScript, ADO.NET, SQL, Crystal Reports, Oracle
Education
Rutgers, The State University of New Jersey-New Brunswick 1998 — 2002
B.S., Computer Science
Rutgers, The State University of New Jersey-New Brunswick
B.A., Economics
The Walt Disney Company July 2014 - Present
Partners Federal Credit Union June 2011 - July 2014
Partners Federal Credit Union February 2014 - May 2014
Partners Federal Credit Union July 2010 - June 2011
Caxton Associates May 2002 - January 2009
The Disney Store September 1997 - January 2009
Amboy Bank December 1997 - May 2002
Summit Bank/United Jersey September 1990 - November 1997
Skills
Credit, Accounting, Accounts Receivable, Accounts Payable, Quickbooks, FDR, Microsoft Office, Check 21, Financial Services, Customer Service, Payment Cards, Operational Excellence, Credit Unions, Management, Auditing, Banking
Education
University of Central Florida 2013 — 2015
Master of Business Administration (M.B.A.), Masters of Business Administration
Monmouth University 1992 — 1998
Business Administration, Accounting
Ocean County College
Associate of Arts (A.A.)
Partners Federal Credit Union August 2013 - Present
Partners Federal Credit Union August 2012 - August 2013
Partners Federal Credit Union November 2011 - August 2012
Erie County Medical Center November 1999 - June 2004
Skills
Customer Service, Microsoft Excel, PowerPoint, Microsoft Office, Marketing, Negotiation, Management, Microsoft Word, Outlook, Sales, Team Building, Team Leadership, Budgets, Real Estate, Mortgage Lending, Analysis, Single Family Homes, Foreclosures, Residential Homes, Real Estate Transactions, Short Sales, REO, Investment Properties, Sellers, First Time Home Buyers, Investors
Education
University of Phoenix 2015 — 2019
Bachelor of Business Administration (BBA), Business Family and Consumer Sciences/Human Sciences
Erie Community College 2003 — 2006
Liberal Arts A.A, Nursing/ Criminal Justice
Partners Federal Credit Union February 2007 - Present
Skills
FINRA Series 7, 24, 53,...
Education
University of Redlands 2008 — 2010
MBA
California State University-San Bernardino - College of Business and Public Administration 1997 — 2001
BS & BA
Partners Federal Credit Union June 2015 - Present
Fidelity Information Services November 2013 - January 2015
Police Federal Credit Union October 2011 - July 2013
Police Federal Credit Union February 2009 - October 2011
Police Federal Credit Union July 2007 - February 2009
Skills
Banking, Microsoft Office, Customer Service, Business Analysis, Active Directory, Windows Server, Windows, Vendor Management, Microsoft Excel, Account Reconciliation, Call Centers, Credit, Troubleshooting, Payments, Loans, Payroll
Education
TESST College of Technology-Beltsville 2010 — 2012
Associate of Science (AS), Computer Technology/Computer Systems Technology
Prince George's Community College 2006 — 2007
Criminal Justice and Corrections
Booking.com February 2014 - Present
Universal Orlando October 2012 - February 2014
Walt Disney World June 2011 - October 2012
Partners Federal Credit Union September 2010 - June 2011
Walt Disney World June 2008 - January 2010
Hertz Local Edition July 2007 - June 2008
Puget Sound International June 2006 - February 2007
Kittitas County June 2005 - September 2005
Girl Scouts - Totem Council June 2004 - August 2004
Skills
Customer Service, Invoicing, Office Management, Microsoft Excel, Microsoft Word, Microsoft Office, Mac, Microsoft, Organizing, Access, Outlook, Linux, Windows Server, PowerPoint, Teamwork, Social Networking, Scheduling, Typing, Filing, Research, Cooking, Billing, CDS, SAP, Desktop Publishing, Management, Hand Knitting, NICE IEX, Microsoft Publisher, SharePoint, Digital Photography, Graphic Design, Kronos, Planning, Workforce Management
Education
Central Washington University 2001 — 2005
Bachelor's degree, Information Technology and Administrative Management
Kavaliro October 2013 - Present
Knight Federal Solutions September 2014 - Present
Partners Federal Credit Union December 2010 - October 2013
Loews Hotels January 2008 - December 2010
Skills
ACH, Budgets, Call Centers, Check 21, Credit Unions, Customer Satisfaction, Customer Service, Deposits, Event Management, Front Office, Hospitality, Hotels, Leadership, Microsoft Excel, Microsoft Office, Operating Systems, Outlook, Process Improvement, Symitar, Team Building, Teamwork, Training, Banking, Management, Time Management
Education
University of Central Florida 2012 — 2014
Bachelor of Applied Science (B.A.Sc.), Psychology
Valencia Community College 2007 — 2011
Associate of Arts (A.A.), Psychology
Valencia Community College 2011 — 2012
Human Resources, Associate Degree
Partners Federal Credit Union June 2004 - Present
Skills
Leadership, Strategy, Strategic Planning, Credit Unions, Loans, Business Development, Credit, Mortgage Lending, Underwriting, Banking, Consumer Lending, Finance, Mergers, Credit Analysis, Commercial Lending, Insurance, Small Business Lending, Retail Banking, Leadership Development, Coaching, Executive Management, Financial Analysis, Team Building, Business Planning, Mergers & Acquisitions, Risk Management, Sales Management, Financial Services, Sales, Financial Institutions, Start-ups, Budgets, Marketing Strategy, Market Research, E-commerce, Selling, Process Improvement, Financial Risk, Vendor Management, Strategic Financial..., Credit Risk, Business Strategy, Investments, Loan Servicing, Credit Cards, Call Centers
Education
Claremont Graduate University
Masters, Business Management
University of Redlands
Bachelor, Business Administration
Western CUNA Management School
Strategy & Retail Banking
Massachusetts Institute of Technology
Information Technology
CCL
Executive Leadership
Harvard University
Executive Education - Strategy
Stanford University
Executive Education - Strategy
Cisco Systems August 2014 - Present
AMGPM Corp April 2014 - Present
Partners Federal Credit Union January 2013 - January 2014
Altogether Home 2011 - 2012
Skills
Network Security, Infrastructure, Information Security, Computer Security, Security, Project Management, CTO, IT Project & Program..., Vendor Management, Networking, Disaster Recovery, Information Technology, IT Operations, IT Strategy
Education
Capella University 2010 — 2014
Bachelor of Science (BS), IT Security & Project Management, 3.4
Martin County High School
Allied Solutions LLC June 2014 - Present
University of Toledo Federal Credit Union July 2012 - June 2014
Partners Federal Credit Union December 2008 - July 2012
Partners Federal Credit Union March 2005 - December 2008
Florida Central Credit Union March 2001 - July 2002
Skills
Credit, Banking, Symitar, Check 21, Remote Deposit Capture, ATMs, Cash Management, Fed Forward Image Cash..., ATM Deposit Processing, Armored Courier, Financial Institutions, Deposits, Loans, Cash, FED, Fraud, Risk Management, Credit Unions, ACH, Retail Banking, Cross Selling, Financial Risk, Internal Controls, Branch Banking, Consumer Lending, Credit Cards, Branch Management, Customer Service
Education
Kaplan University 2006 — 2007
Doctor Phillips High School 1989 — 1993
Valencia Community College
Partners Federal Credit Union August 2015 - Present
SunTrust May 2015 - Present
SunTrust Bank August 2013 - October 2014
SunTrust August 2006 - October 2014
Living Scriptures July 2001 - December 2005
Skills
Banking, Risk Management, Credit, Financial Risk, Retail Banking, Credit Cards, Credit Risk, Financial Services, Customer Service, Portfolio Management, Asset Management, Loans, Management, Payments, Customer Experience, Fraud, Leadership, PowerPoint
Education
Everest University-South Orlando
John Adams HS
Partners FCU May 2012 - Present
Partners Federal Credit Union 2012 - Present
Moseley TruFoods August 2011 - March 2012
Skills
Food, Customer Service, Food Service, Restaurants, Inventory Management, Restaurant Management, Food & Beverage, Menu Development, Microsoft Excel, Microsoft Office, Retail, Catering, Strategic Planning, Budgets, Sales Management
Education
Jamestown Community College 1991 — 1992
Indigo Management Solutions LLC February 2015 - Present
KB Healthcare Consulting May 2014 - January 2015
Partners Federal Credit Union February 2014 - September 2014
Clermont Kitchen and Bath July 2013 - February 2014
Bright House Networks 2004 - January 2013
Brighthouse Networks February 2002 - 2004
Time Warner Cable 2001 - 2002
Decora Interiors 1997 - 2002
DHL 1989 - 1991
DHL 1979 - 1989
Skills
Essbase, Forecasting, Process Improvement, Customer Retention, VoIP, Wireless, Call Center, PeopleSoft, Financial Reporting, Account Management, Troubleshooting, Management, Contract Negotiation, Customer Satisfaction, Telecommunications, Access, Customer Service, Project Management, Broadband, Call Centers, Business Intelligence, Team Building, Computer Network..., Leadership, Vendor Management, Visio, Managed Services, IP, New Business Development, Sales, Direct Sales, Time Management, Team Leadership, Operations Management, Account Reconciliation, Bookkeeping, Medical Billing, Brand Management, a, Talent Acquisition, Accounts Receivable, Microsoft Office, Microsoft Excel, Microsoft Word, Small Business, Sales Operations, Sales Management, Training, Quality Assurance, Customer Experience
Education
University of Central Florida
Daytona Beach Community College
Business & Management
Fashion Institute of Technology
Fashion/Apparel Design
Seminole Community College
Interior Design
City Beverages Wholesaler March 2013 - Present
Partners Federal Credit Union January 2012 - Present
FLModelSearch.com March 2004 - Present
SunTrust Bank August 2009 - September 2010
Banco Popular de Puerto Rico July 2003 - November 2008
Skills
Social Media Marketing, Marketing, Customer Service, Microsoft Office, Budgets, Social Media, Strategic Planning, Sales, Public Speaking, Project Management, Microsoft Excel, Microsoft Word, Non-profits, Forecasting, Research, Property Management, Accounting, General Ledger, Nonprofits, Banking, Customer Satisfaction, Finance, Management, Market Research, Training
Education
University of Central Florida 2007 — 2010
Bachelor of Arts (B.A.), Business Administration and Management, General
Valencia Community College 2001 — 2003
Associate of Arts (A.A.), Business/Commerce, General
Valencia Community College 2001 — 2003
Associate of Science (A.S.), Homeland Security, Law Enforcement, Firefighting and Related Protective Services
Cypress Creek 1998 — 2001
General, Business/Commerce, General
Irvine Unified School District August 2013 - Present
Irvine Unified School District December 2012 - August 2013
SharePlus Federal Bank January 2010 - December 2012
North Orange County Credit Union October 2008 - December 2009
Partners Federal Credit Union July 2008 - October 2008
Partners Federal Credit Union January 2005 - July 2008
Partners Federal Credit Union January 2001 - February 2005
Skills
PowerPoint, Word, Credit, Excel, Customer Service, Symitar for Windows and..., Outlook, Microsoft Word, Microsoft Excel, Inventory Management, Microsoft Office, Access, Employee Relations, Training, Leadership, Accounting, Team Building, Time Management, Customer Satisfaction, Loans, Management, Consumer Lending
Education
University of Phoenix 2011 — 2012
Master of science, Accounting
California State University-Fullerton, Mihaylo College of Business and Economics 2000 — 2006
BA, Business Administration
The Walt Disney Company April 2008 - Present
Partners Federal Credit Union May 2001 - April 2008
Antelope Valley Federal Credit Union November 1998 - May 2001
Six Flags March 1996 - May 1998
Skills
Outlook, Customer Service, Human Resources, Employee Relations, Microsoft Excel, Time Management, Microsoft Office, PowerPoint, PeopleSoft, Microsoft Word, Event Planning, Teamwork, Leadership, Office Management, Training, Coaching, Team Building
Education
University of Phoenix 2009 — 2013
BBA, Human Resource Management
University of Phoenix 2008 — 2009
Associate of Arts (A.A.), Business Administration and Management, General
Partners Federal Credit Union March 2013 - Present
University of Central Florida August 2013 - December 2013
Walt Disney World June 2011 - January 2013
Skills
Customer Service, Customer Satisfaction, Employee Loyalty, Organizational..., Hospitality Management, Hospitality Industry, Social Skills, Workplace Safety
Education
University of Central Florida 2012 — 2016
Associate of Arts (A.A.), Hospitality Administration/Management
University of Central Florida 2012 — 2016
Minor, Hospitality Administration/Management
Siemens (via CDI Corporation) April 2013 - April 2014
Partners Federal Credit Union February 2006 - September 2011
Walt Disney World November 2005 - February 2006
Bank of America August 2005 - February 2006
Bank of America May 1997 - July 2005
Sears, Roebuck & Co January 1995 - April 1997
Skills
Java, C, Windows, Computer Security, Operating Systems, Microsoft Office, TCP/IP, Networking, 10 Key, Image Processing, Image Capture, ACH, Data Entry, Computer Hardware, Credit, Banking, Customer Service, Servers, Symitar, Team Building, Microsoft Excel
Education
University of Central Florida 2012 — 2015
Bachelor’s Degree, Information Technology
Valencia College 2010 — 2012
Associate of Arts (A.A.), Information Technology Prerequisite Courses
Florida Community College
Associate of Arts Degree, Computer Information Systems
Partners Federal Credit Union June 2014 - Present
Skills
Business Development, Credit Unions, Strategy, Banking, Loans, Product Management, Strategic Planning, Business Strategy, Analytics, Mergers & Acquisitions, E-commerce, Leadership, Finance, Cross Selling, Mobile Commerce, Consumer Lending, Market Research, Sales Management, Payment Card Processing, Financial Analysis, Customer Experience, Risk Management
Education
University of California, Davis 1990 — 1994
Bachelor's degree, Communication and Media Studies
Pepperdine University, The George L. Graziadio School of Business and Management
Master of Business Administration (MBA), Marketing
USDA Rural Developement February 2015 - Present
USDA Rural Development July 2006 - February 2015
Daniel Bedford, LLC October 2009 - March 2013
Hartford Financial Group, LLC February 2007 - February 2009
Partners Federal Credit Union September 2004 - September 2007
USDA RURAL DEVELOPMENT September 2000 - May 2005
Skills
Change Management, Program Management, Management Consulting, Strategic Planning, Credit, Compliance, Budgeting, Construction, Risk Management, Employee Relations, Strategy Development, Customer Relations, Negotiation, Public Speaking, Customer Service, Coaching, Contract Negotiation, Sales Management, Excel, Contract Negotiations, Business Strategy, Retail, Business Planning, Team Leadership, Word, Access, Residential, Operations Management, Team Building, Financial Analysis, New Business Development, Microsoft Office, Mentoring, Accounting, Purchasing, Business Analysis, PowerPoint, Problem Solving, Financial Planning, Analysis, Organizational..., Research, Small Business, Marketing Strategy, Advertising, Account Management, Budgets, Project Management, Strategic Financial..., Management
Education
Central Michigan University 1998 — 2000
Master of Science, Administration; Information Management
St. Paul's College 1995 — 1997
Bachelor of Science degree, Organizational Management
Prince Edward high school
Virginia Commonwealth University
Trailer Park March 2013 - Present
Trailer Park August 2012 - March 2013
ABC Television February 2012 - September 2012
Wiser Post / Lockbox Entertainment January 2011 - June 2012
ABC Family Creative May 2009 - January 2011
ABC Family February 2009 - May 2009
Partners FCU March 2007 - January 2009
Partners Federal Credit Union March 2007 - January 2009
Skills
Final Cut Pro, Final Draft, Adobe Creative Suite, Camera Operating, Broadcast, After Effects, Photoshop, FileMaker, Microsoft Word, Pro Tools, Bilingual-Spanish, Softball, Filemaker Pro, Filezilla, Fetch, Movie Magic Scheduling, Movie Magic Screenwriter, Word, Excel, PowerPoint, Keynote, pages, Avid Media Composer, DaVinci Resolve, Final Draft Pro, Adobe Encore, Adobe Premiere
Education
California State University-Fullerton 2006 — 2009
Bachelor of Arts, Radio Television & Film
Santa Rosa Junior College
Associate of Arts, University Transfer in Theater Arts
CBC Federal Credit Union January 2013 - Present
Partners Federal Credit Union June 2003 - December 2012
Walt Disney World 1997 - 2003
The Walt Disney Company 1988 - 2003
General Mills April 1986 - July 1988
Nielsen Media Research 1983 - 1986
Skills
Disaster Recovery, Process Improvement, Team Building, Strategic Planning, IT Strategy, Business Analysis, E-commerce, IT Management, Project Management, Team Leadership, Program Management, SDLC, Leadership, Agile Methodologies, Business Intelligence, IT Operations, Enterprise Architecture, Change Management, Banking, Strategy, Information Technology, Business Strategy, Outsourcing, Management, PMO, Scrum, SQL, Integration, Risk Management, CRM, Security, Business Process, Vendor Management, Software Development
Education
MBA - University of Central Florida
MBA, Information Technology, Small Business Consulting
University of Florida - Warrington College Of Business
BSBA, Information Technology
State Street October 2011 - Present
State Street June 2008 - October 2011
First American Corporation October 2007 - May 2008
Impac Mortgage Holdings September 2006 - October 2007
Aames Financial Corporation April 2004 - September 2006
Partners Federal Credit Union December 2002 - April 2004
Skills
Bloomberg, Derivatives, Finance, Portfolio Management
Education
California State University-Fullerton, Mihaylo College of Business and Economics 1997 — 2001
Partners Federal Credit Union September 2014 - Present
Partners Federal Credit Union February 2007 - September 2014
Partners Federal Credit Union February 2007 - January 2009
Disney Worldwide Shared Services Center December 2005 - February 2007
Disney Worldwide Shared Services Center January 2004 - December 2005
Walt Disney World Company – EPCOT September 2002 - January 2004
Walt Disney World Company – EPCOT January 2002 - September 2002
Sun Healthcare Group January 2002 - January 2002
Rio Rancho Travel July 1997 - January 2000
Education
University of Maryland University College 2011 — 2015
Bachelor’s Degree, Business Administration
The University of New Mexico 1998 — 2001
San Diego Metropolitan Credit Union March 2010 - Present
ABRAMS AND ASSOCIATES CONSULTING, INC. October 2003 - February 2010
PARTNERS FEDERAL CREDIT UNION June 1989 - October 2003
SOUTH BAY CREDIT UNION July 1987 - June 1989
ORANGE COUNTY TEACHERS FEDERAL CREDIT UNION November 1985 - June 1987
CALIFORNIA CREDIT UNION LEAGUE May 1983 - October 1985
CALIFORNIA CREDIT UNION LEAGUE August 1979 - May 1983
Skills
Risk Management, Financial Analysis, Non-profits, Strategic Planning, Management Consulting, Business Process..., Strategy, Business Development, Mergers & Acquisitions, Nonprofits, Leadership, Marketing, Process Improvement, Policy, Business Planning, Executive Management, Financial Services, Loans, Credit Unions, Mortgage Lending, Management, Finance, Consulting, Credit, Financial Risk, Project Management, Banking, Consumer Lending, Executive Coaching, Coaching, Team Building, Leadership Development, New Business Development, Credit Analysis, Commercial Banking, Fundraising, Financial Institutions, Retail Banking, Vendor Management, Sales Management, Small Business, Investments, Portfolio Management, Organizational..., Strategic Financial..., Budgets, Operations Management, Start-ups, Change Management
Education
Auberdeen University 1996 — 2000
Bachelors in Business Management
Stanford University Graduate School of Business 1995 — 1995
Executive Management Certification, Credit Union business management
Pomona College 1983 — 1985
Credit Union Management Certificate, Western CUNA Management School
John Marshall High School 1966 — 1969
General
Partners Federal Credit Union February 2012 - Present
Skills
User Interface Design, CSS, jQuery, Web Development, HTML, Photoshop, Flash, Web Design, SQL, ActionScript, HTML 5, JavaScript, Dreamweaver, MySQL, Scrum, WordPress, PHP, User Experience, Agile Methodologies, XHTML, JSON, HTML5
Education
University of Central Florida 2001 — 2006
Viewpost January 2013 - Present
Partners Federal Credit Union July 2012 - December 2012
The Ritz-Carlton Hotel Company, L.L.C. June 2007 - August 2012
Arbella Insurance Group August 1996 - June 2007
Skills
Business Analysis, Software Project..., Project Management, E-commerce, Management, Software Documentation, SDLC, Testing, Functional..., Requirements Analysis, Visio, Data Mapping, SQL, Release Management, Process Improvement, Microsoft SQL Server, Agile Project Management, Analysis, Business Intelligence, MS Project, Agile Methodologies, Data Modeling, Business Process, Web Services, Requirements Gathering, Scrum, Quality Assurance, Change Management, Vendor Management, Data Warehousing, Databases, Software Development, User Acceptance Testing, XML, System Administration, Integration, Leadership, CRM, Strategic Planning, Strategic Partnerships, Customer Service
Education
Edwel PMP 2014 — 2014
Project Management
Oracle University 2011 — 2011
Siebel Training
Bridgewater State University 2000 — 2005
Business Management
Partners Federal Credit Union January 2015 - Present
Partners Federal Credit Union January 2014 - January 2015
Partners Federal Credit Union January 2012 - December 2013
Obor Digital March 2006 - November 2011
Obor Digital March 2006 - November 2011
Obor Digital March 2004 - March 2006
Skills
MicroStrategy, Microsoft SQL Server, SSIS, Requirements Gathering, Requirements Analysis, Reporting & Analysis, SSRS, KPI Dashboards, Advanced MS Excel, SharePoint, Symitar, MS Excel Pivot Tables, ARCU, Synapsys, PowerOn, Visio, Call Center Forecasting, Agile Methodologies, Test Planning, Testing, Software Documentation, SDLC, Scrum, Manual Testing, Use Case Analysis, User Stories, Visual Studio, Quality Assurance, Regression Testing, Test Cases, Software Development, Team Foundation Server, Wireframes, Retrospectives, Test Strategy, Quality Center, C#, User Interface Design, ASP.NET, HTML, Technical Documentation, Photoshop, ITIL, Subversion
Education
DeVry University 2002 — 2004
BS, Computer Information Systems
DeVry 2000 — 2002
BS, CIS
Stetson University 1999 — 2000
Mathematics
DeLand High School
Partners Federal Credit Union April 2013 - Present
Fairwinds Credit Union February 2011 - April 2013
Fairwinds Credit Union September 2009 - January 2011
Fairwinds Credit Union March 2008 - September 2009
Fairwinds Credit Union November 2006 - February 2008
Fairwinds Credit Union April 2005 - October 2006
Skills
Mortgage Lending, Banking, Loans, Consumer Lending, Financial Risk, Management, Insurance, Underwriting, Sales, Loan Origination, Finance, Process Improvement, Portfolio Management, Business Development, Training, Leadership, Team Building, Loss Mitigation, Credit Unions
Education
University of Central Florida 2011 — 2014
Masters, Business Administration, 3.80 GPA
Embry-Riddle Aeronautical University 2008 — 2010
Bachelors Of Science, Aeronautics
Valencia Community College 2005 — 2007
Associates Degree, Aerospace Engineering
Partners Federal Credit Union July 1982 - Present
Education
University of Phoenix 1999 — 2003
Partners Federal Credit Union February 2013 - Present
Partners Federal Credit Union June 2012 - February 2013
Kaplan Higher Education, a division of Kaplan Inc. June 2009 - June 2012
The Walt Disney Company November 2003 - June 2009
The Walt Disney company November 2003 - April 2009
ANN INC. September 2001 - November 2003
Blue Cross Blue Shield of North Carolina 1996 - August 2001
Skills
Full-life Cycle..., College Recruiting, Behavioral Interviewing, Training, Project Management, High Volume Staffing, Sales Management, Employee Recognition, Job Fairs, Sourcing, Diversity Recruitment, Applicant Tracking..., Hospitality, Retail, Higher Education, Talent Acquisition, Employee Relations, Call Center Recruiting, Recruiting, Call Centers, Talent Management, Performance Management, Interviews, HRIS, Human Resources, Hiring, Leadership
Education
Duke University 1992 — 1996
B.S., Psychology
CUSoCal 2012 - Present
The Walt Disney Co. 2005 - 2012
Partners Federal Credit Union 2004 - 2012
Garden Grove Unified School District 2000 - 2010
SchoolsFirst Federal Credit Union (OCTFCU) 1995 - 2004
Skills
Instructional Design, Training, Coaching, Organizational..., Instructor-led Training, Needs Analysis, Leadership Development, Onboarding, E-Learning, Blended Learning, Learning Management, Talent Management, Employee Training, Workshop Facilitation, Training Delivery, Project Planning, Career Development, Leadership, Performance Management, Team Leadership, Curriculum Design, Organizational..., Performance Improvement, Staff Development, Employee Engagement, Employee Relations, Learning Management..., Human Resources, Team Building, Project Management, New Hire Orientations
Education
Cal State Fullerton
B.A.
University of California, San Diego
Credential, Education
Freelance January 1993 - Present
Partners Federal Credit Union April 2008 - Present
Partners Federal Credit Union October 2007 - April 2008
Eagle Community Credit Union March 2003 - August 2005
92.9 KISM January 2002 - December 2002
90.1 KBPK January 2001 - December 2001
AT&T Wireless 1998 - 2000
American First Credit Union September 1991 - August 1998
Skills
Customer Service, Sales Management, Sales Support, Direct Sales, Account Management, Computer Literate, Excel, Word, Outlook, Training & Development, Team Motivator, Coaching, Interviewing, Production, Credit Unions, Voice Over, PowerPoint, Problem Solving, Radio, Customer Relations, Team Building, Team Leadership, Mentoring, Scheduling, Budgeting, Public Speaking, Event Management, Hiring, Operations Management, Microsoft Office, Employee Relations, Event Planning, Customer Satisfaction, Time Management, Sales Process, Inventory Management, Call Center, Team Management, Consultative Selling, Supervisory Skills, Credit, Microsoft Word, Music, Video Production, Bass Guitar, Call Centers, Budgets, Leadership, Change Management, Human Resources
Education
Fullerton College / Santa Ana College 2004 — 2008
AA, Communications
Santa Ana College 2005 — 2006
AA, Business
Fullerton College 1995 — 1997
AA, Radio & Television Broadcasting
Partners Federal Credit Union March 2006 - May 2008
Wells Fargo Financial November 2002 - March 2006
Education
Babson College - Franklin W. Olin Graduate School of Business 2008 — 2009
University of Southern California 1998 — 2002
Bachelor of Science, Business Administration
Partners Federal Credit Union June 2015 - Present
Walt Disney Parks and Resorts April 2013 - May 2015
Walt Disney World January 2012 - March 2013
Disney's Vero Beach Resort January 2008 - January 2012
Walt Disney World March 2000 - December 2006
Darden Restaurants 1998 - 2000
Darden Restaurants 1993 - 1998
Skills
Employee Relations, Human Resources, Management, Leadership Development, Performance Management, Team Leadership, Onboarding, Organizational..., Hospitality Industry, Training, Employee Training, Team Building, Investigation, Corporate Communications, Crisis Management, Leadership, Executive Coaching, Coaching, Disability Management, Americans with..., Leave Management, Team Effectiveness
Education
Florida State University - College of Business
Bachelor of Science (BS), Business Administration, Management and Operations
Partners Federal Credit Union 2013 - January 2014
Best Buy March 2004 - July 2012
Best Buy Co., Inc January 2004 - January 2012
Best Buy Co., Inc January 2001 - January 2004
Sports Authority Co. Inc January 1997 - January 2001
Sports Authority Co. Inc January 1994 - January 1997
Mervyn's Department Stores January 1987 - January 1994
Skills
Team Building, Multi-unit Retail..., Compensation & Benefit, Performance Management, Performance Appraisal, Employee Relations, Training and Development, Succession Planning, Retail, Employee Training, Recruiting, Management, Human Resources
Education
Norfolk State University 1982 — 1986
BA, Business
U.S. Bank 2015 - Present
Partners Federal Credit Union April 2009 - January 2015
Popular Community Bank 2008 - 2009
TCG Consulting, LLC May 2005 - 2008
Goldman Sachs March 2005 - September 2005
J.P. Morgan 2002 - 2005
Citi March 1998 - December 2002
Skills
Business Planning, Sales, Leadership, Contract Negotiation, Consulting, Business Development, Financial Analysis, Business Process..., Management Consulting, Strategic Planning, Business Strategy, Entrepreneurship, Banking, Sales Management, Team Building, New Business Development, Credit, Marketing Strategy, Account Management, Mortgage Lending, Management
Education
University of Miami - School of Business 2003 — 2005
MBA, Business Management. Specialization in International Business & Business Optimization
Florida International University 1991 — 1995
Bachelor of Science (BS), Hospitality Administration/Management
Partners Federal Credit Union May 2001 - Present
Skills
Mortgage Lending, Banking, Loans, Credit
Education
Purdue University 1991 — 1994
Partners Federal Credit Union April 2007 - Present
Skills
oCredit Counseling and..., oAdvanced proficiency..., oDemonstrates..., oDemonstrates strong..., oHigh energy,..., Loans, Relationship Management, Finance, Cross Selling, Loan Origination, Financial Services, Sales
Education
University of Phoenix 2008 — 2010
Bachelor of Business Administration (B.B.A.), Management Information Systems, General, 3.45
Partners Federal Credit Union October 2005 - Present
Walt Disney World 2005 - 2014
Walt Disney World 2005 - 2014
Lockheed Federal Credit Union July 1994 - July 2005
Skills
Mortgage Lending, Banking, Insurance, Risk Management, Credit, Loans, Consumer Lending, Finance
Education
Los Angeles City College
AA, Computer Science
Manchester High
Partners Federal Credit Union May 2015 - Present
Target November 2014 - January 2015
Webster Bank July 2013 - November 2014
XSRE Retail Group November 2012 - July 2013
Target October 2011 - January 2013
Target October 2011 - July 2012
Simmons College January 2011 - May 2011
Aeropostale July 2006 - August 2010
Skills
Microsoft Office, Social Skills, Customer Service, Microsoft Excel, Research, Leadership, Economics, Windows, PowerPoint, Outlook, Business Strategy, Microsoft Word, Sales, Public Speaking, Merchandising, Inventory Control, Retail, Operations Management
Education
Simmons College 2009 — 2011
Bachelor of Arts, Business Management
Manchester Community College 2006 — 2008
A.S., Science
Partners Federal Credit Union July 2005 - Present
Partners Federal Credit Union April 2012 - October 2013
Partners Federal Credit Union March 2003 - July 2005
Skills
Technical Writing, Instructional Design, Training, Leadership, Process Improvement, Team Leadership, Employee Training, Public Speaking, Team Building, Program Management, Analysis, Coaching, Employee Relations, Customer Service, Strategic Planning, Risk Management, Banking, Management
Education
University of Central Florida
Bachelor of Arts, Liberal Studies; Writing
CFE Federal Credit Union April 2014 - Present
Partners Federal Credit Union October 2012 - April 2014
Kaplan University June 2009 - October 2012
Bank of America 2006 - 2008
AT&T Wireless (Cingular Wireless) 1999 - 2007
Dynetech 2005 - 2006
Skills
Management, Leadership, Accounts Receivable, Training, Process Scheduler, Budgets, Analysis, Customer Service, Invoicing, Team Leadership, Leadership Development, Government, Accounting, Data Entry, Call Centers, Microsoft Excel, Process Improvement, Auditing, Banking, Time Management, Outlook, Microsoft Office, PowerPoint, Team Building, Payroll, Access, Microsoft Word, Employee Relations, Recruiting, Coaching, Student Financial Aid, Event Planning, Human Resources, Staff Development, Financial Analysis, Strategic Planning, System Administration, Sales, Account Management, Resume Writing
Education
University of Central Florida
Bachelor of Arts (BA), Orgnanizational Communications
Kaplan University
Masters, Business Administration and Management, General
Unviersity of Central Florida
Bachelor of Arts (B.A.), Organizational Communication, General
Partners Federal Credit Union April 2013 - Present
Goodspeed Musicals March 2012 - December 2012
Walt Disney World January 2008 - October 2011
Skills
Theatre, Performing Arts, Musical Theatre, Stage, Acting, Theatrical Production, Drama, Plays, Stage Management, Improvisation, Arts Administration, Singing, Shakespeare
Education
University of Northern Iowa 2003 — 2007
Bachelor of Arts (B.A.), Psychology
North High School
Partners Federal Credit Union May 2014 - Present
JPMorgan Chase September 2013 - August 2015
Publix Super Markets June 1999 - September 2013
Skills
Risk Management, Agile Methodologies, Testing, SQL, Test Management, Financial Services, Requirements Gathering, Regression Testing, Software Quality..., SDLC, Tandem Himalaya, Enform, Network Security, Manual Testing, Test Planning, HP QTP
Education
Royal High School 1983 — 1985
Moorpark College
Post University
Computer Science
Partners Federal Credit Union March 2012 - Present
Palmas Services LLC June 2008 - October 2009
San Angel Inn LLC April 2004 - June 2008
Education
Keller Graduate School of Management of DeVry University 2008 — 2011
Master's degree, Accounting and Finance
Everest University 2003 — 2008
Bachelor's degree, Accounting
BPI Technologies Corporation January 2013 - May 2014
Edwards Lifesciences January 2011 - January 2013
Partners Federal Credit Union August 2006 - July 2010
Skills
Business Intelligence, Microsoft Office, Exchange 2010/2007/2003, VMware, Dell OpenManage, Compellent, Orion, Microsoft SQL Server, Windows Server, QlikView, SharePoint, Visio, Active Directory, LANDesk, Change Management, Mac OS, Windows 8
Education
California State University-Fullerton 2005 — 2010
Bachelor's Degree, Business Administration - Information Systems
Partners Federal Credit Union August 2014 - Present
Monkey Business Cafe March 2014 - Present
Spicers Office Papers March 2014 - August 2014
JPMorgan Chase November 2010 - June 2012
Bank of America March 2003 - November 2010
Skills
Sales, Mortgage Lending, Mortgage Banking, Residential Mortgages, Customer Service, Customer Satisfaction, Retail Sales, Management, Food Service, Exceptional People..., Communication Skills
Education
Rio Hondo College 2014 — 2016
Child Development / Business