Insurance Overload Staffing
Industry: Company
DescriptionFounded: 1983 Parent organization: Corporate Resource
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Insurance Overload Staffing Employees
Zurich North America April 2014 - Present
Insurance Overload Staffing November 2013 - April 2014
Arbitration Forums March 2010 - May 2013
Insurance Overload Staffing January 2010 - March 2010
Insurance Overload Staffing June 2009 - November 2009
DeWitt Stern November 2007 - July 2008
Hagedorn & Company February 2001 - November 2007
Skills
Excellent problem..., Property & Casualty..., Legal Liability, Claim, Insurance, Claims Management, Executive Support, General Insurance, Property Damage, Commercial Insurance, D&O, Employee Benefits, Training, Liability, Workers Compensation, Professional Liability
Education
St. John's University
Insurance Overload Staffing April 2015 - August 2015
HealthCare Partners October 2014 - February 2015
Hoag Hospital September 2010 - August 2013
Hoag Hospital June 2002 - September 2010
California State University, Long Beach November 2006 - December 2006
St. Joseph Hospital August 2001 - June 2002
Enriching Inc October 1997 - May 2001
Skills
Registered Nurses, Sub-ICU, Telemetry, CPOE, ACLS, Medical-Surgical, BLS, Microsoft Word, IV, Wound Care, Hospitals, Therapeutic..., Patient Education, Leadership, Emergency Room, Nursing Process, Nursing Documentation, Nursing, Public Health, Networking, Research, Healthcare Information..., EHR, Patient Advocacy, EKG, Nursing Education, Patient Safety, Healthcare, Customer Service, Quality Patient Care, International Health, eMAR, Collaborative Practice, Therapeutic Listening, Interpersonal..., Oral & Written...
Education
California State University-Long Beach 2005 — 2008
Bachelor of Science in Nursing
Golden West College 1999 — 2002
Associate's degree, Nursing
Golden West College 1995 — 1999
Associate of Arts
Insurance Overload Staffing 2005 - 2008
Insurance Overload Staffing 2002 - 2008
Firemans Fund Ocean and Inland Marine 2001 - 2003
Zurich North America 1999 - 2001
Skills
Microsoft Office, Public Speaking, Customer Service, Video Production, Music, Process Improvement, Acting, Research, Image Manipulation, Marketing, Non-profits, Social Networking, Film, Improvisation, Public Relations, Entertainment, Art, PowerPoint, Social Media Marketing, Leadership, Teaching, Speech Writing, Social Media, Event Planning, Film Production, Comedy, Medisoft, Insurance, Nonprofits, Claim Investigation
Education
California State University-East Bay 2013 — 2015
still in pursuit full time, Health/Health Care Administration/Management
City College of San Francisco 2010 — 2014
Associate of Science (A.S.) in Math and Science, Health/Health Care Administration/Management
United Nations Volunteers November 2011 - Present
Department of the Prime Minister and Cabinet February 2011 - March 2011
IAC Academy Columbia July 2007 - August 2008
Direct Insurance June 2006 - February 2007
Insurance Overload Staffing October 2005 - January 2006
Affirmative Insurance October 2004 - March 2005
IAG September 2002 - November 2003
Marsdens Law Group February 2002 - September 2002
Hunt & Hunt January 1999 - February 2002
Skills
Legal Research, Insurance, Government, Claim, Policy, Dispute Resolution, Insurance Law, Research, Microsoft Office, Immigration Law, Customer Service, Administration, Policy Analysis, Legal Advice, Personal Injury, Contract Negotiation, Negotiation, Public Policy, Fraud, Torts, Strategic Planning, English, Property Damage, Bad Faith, Claims, Customer Relations, Problem Solving, Writing, Compliance, Concordance, Relativity, Lexis, Westlaw, CaseMap, TimeMap, PowerPoint, Microsoft Excel
Education
Roosevelt University 2013 — 2014
Paralegal Studies Program ABA approved
Midlands Technical College 2005 — 2005
Certificate of Achievement, Customer Service Training
Motor Accidents Authority of NSW 2003 — 2003
Certificate, Management of Whiplash Associated Disorders
University of Technology, Sydney 1998 — 2001
Master of Law and Legal Practice, Law
Western Sydney University 1995 — 1998
Bachelor of Science, Science
Department of Insurance
Adjuster License, Property, Casualty, Surety, Marine
Hunt & Hunt Lawyers
Certificate, Insurance Fraud
MLC School
Alaska National Insurance Company April 2013 - Present
SeaBright Insurance Company April 2008 - March 2013
SeaBright Insurance Company December 2004 - March 2008
The Mattei Companies April 2004 - December 2004
Insurance Overload Staffing February 2004 - March 2004
Insurance Overload Staffing October 2003 - January 2004
Montlake Holdings, LLC October 1999 - September 2003
Unigard Insurance August 1990 - September 1991
CIGNA Property and Casualty Companies October 1988 - August 1989
Liberty Mutual Insurance April 1987 - October 1988
Skills
Insurance, Underwriting, Workers Compensation, USL&H, Jones Act, Highly self-motivated, Work Well Independently, Interpersonal Skill, Highly detail oriented, Customer Service, Product Management, Mathematics, Computers, Commercial Insurance, Casualty, Property & Casualty..., Commercial Lines, Professional Liability, Financial Risk, Reinsurance, Brokers, Legal Liability, Inland Marine, Umbrella Insurance, Claims Management, Casualty Insurance
Education
Colby College 1981 — 1985
Bachelor of Arts (B.A.), Economics
University of Idaho 1992 — 1994
Secondary Mathematics Certification
All Around Rehab January 2012 - Present
P & L Company October 2006 - October 2013
Cannon Cochran Management Services April 2006 - October 2006
Insurance Overload Staffing April 2004 - April 2006
Ward North America October 2003 - January 2004
Pacific Claims June 2002 - June 2003
Cambridge-Fremont Insurance July 1998 - July 2002
Skills
Insurance Adjusting, Paralegals, Bookkeeping
Education
ITT Technical Institute Arnold Missouri 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Parlegal Studies
Mineral Area College 2009 — 2009
Activate Staffing November 2012 - Present
Ryder Transportation June 2000 - October 2012
Insurance Overload Staffing February 1997 - June 2000
Travelers January 1986 - February 1997
Skills
Evaluation of standard..., Strong Negotiator, Complex litigation, Coverage Analyst, Strong Customer Focus, Analytic Problem Solving, Always Learning, Focus on Metrics, Cost effective claim..., Management Support, Insurance, Medical Malpractice, Claim Investigation, Management, Workers Compensation, Claim, Sales, Leadership, Litigation, Mediation, Property & Casualty..., Liability, Litigation Management, Risk Management, Subrogation, Casualty Insurance, Claims Management, Commercial Insurance, Legal Liability, Professional Liability, Customer Service, General Insurance, Insurance Claims, Analysis, Property Damage
Education
Austin College
Bachelor of Arts (B.A.), Sociology
Kailua High School
Graduated, Math
T.A. Cummings / Assured September 2015 - Present
Service Insurance Agency Inc. April 2014 - September 2015
Insurance Overload Staffing April 2014 - April 2015
Tave Risk Management (IOS Assignment) January 2013 - April 2014
Service Insurance Agency (IOS Assignment) August 2012 - December 2012
T. A. Cummings Jr. & Company (AND Staffing Assignment) April 2012 - August 2012
Schulz-Brundage, Inc. August 2010 - November 2011
The Bensman Group August 2005 - September 2009
Skills
Property & Casualty..., Umbrella Insurance, Applied, TAM, AMS360, Customer Service, Attention To Detail, Problem Solving, EzyLinks, SAP R/3, Test Management, Microsoft Office, Liability Analysis, Business Analysis, Insurance, Baking, SAP, Commercial Insurance, Claim, General Insurance, Liability, Marketing, Casualty Insurance, Brokers
Education
Golden Gate University 1996 — 1998
Master of Business Administration (M.B.A.), Operations Management and Supervision
College of St. Mary Magdalen 1982 — 1986
Bachelor of Arts (BA), Liberal Arts and Sciences/Liberal Studies
SMH TAX SERVICES - Income Taxes & Bookkeeping Services December 2013 - June 2014
Gloucester County Board of Elections June 2008 - June 2014
Insurance Overload Staffing June 1993 - December 2013
Township of Washington, New Jersey November 2012 - November 2012
NJ - Division of Addiction Services January 2005 - October 2006
State of New Jersey - DAS 2001 - 2006
State of New Jersey - DAS 2001 - 2006
AmeriChoice Behavioral Health (Contract via Insurance Overload Staffing Systems, LLC) 1998 - 2000
Skills
Auditing, Audit, Accounting, Customer Service, Healthcare Information..., PowerPoint, Microsoft Word, Accounts Payable, Strategic Planning, Outlook, Non-profits, Change Management, Insurance, QuickBooks, Medicaid, Customer Satisfaction, Cash Flow, Access, Microsoft Office, System Administration, HIPAA, Management, Medicare, Tax Preparation, Financial Reporting, Financial Analysis, Policy, Business Analysis, Accounts Receivable, Microsoft Excel, Process Improvement, Team Building, Finance, Data Analysis, Invoicing, Training, Software Documentation, Leadership, Program Management, Budgets, Health Information..., Public Speaking, Government, Nonprofits, Medical Coding, Research, Program Development, Project Planning, Project Management, Community Outreach
Education
Gloucester County College 2009 — 2013
A.A.S., Business Administration
Gloucester County College 2009 — 2013
A.A.S., and A.S., Accounting and Business Administration, respectively
ICW Group 2010 - Present
Primerica 2008 - 2012
Crusader Insurance Company 2006 - 2009
Insurance Overload Staffing 2002 - 2006
Western General Insurance Company 1998 - 2002
Avis Budget Group 1991 - 1997
Insurance Overload Systems 1987 - 1991
Farmers Insurance Group of Companies 1976 - 1986
Skills
Microsoft Office, Microsoft Word, Microsoft Excel, Customer Service, PowerPoint, Risk Management, Process Improvement, Analysis, Access, Claims Management, Training, Insurance, Data Analysis, Visio, Leadership, Call Centers, Business Analysis, Public Speaking, Property & Casualty..., Claim
Education
University of Phoenix
MBA 2013, Business Administration
University of Phoenix
MS AJS 2011
California State University-Los Angeles
BA, Psychology
Contracting Consultant 2011 - Present
Payrolling.com September 2010 - May 2011
Henderson Taylor / Insurance Staffing Solutions January 2008 - August 2010
Allstate July 2002 - December 2008
Conec Staffig March 2000 - July 2002
IAS September 1997 - March 2000
Insurance Overload Staffing January 1992 - September 1997
GEICO 1986 - 1992
Skills
Property & Casualty..., Insurance, Liability, Claim, Casualty, Commercial Insurance, Legal Liability, Claims Management, General Insurance, Commercial Lines, Underwriting, Claims Handling, Professional Liability, Casualty Insurance, Property Damage, Property Claims, Subrogation
Education
Central Texas College
Business Administration and Management, General
Navarro College
Business Administration and Management, General
Bryant & Stratton College August 2014 - Present
Girl Scouts of Wisconsin Southeast July 2012 - Present
Maxim Healthcare Services September 2013 - January 2015
Oncology Alliance July 2005 - April 2009
Insurance Overload Staffing December 1996 - January 2005
Skills
Nursing, Wellness, Health Education, Patient Education, Health Advocacy, Community Health, CPR Certified, First Aid, Immunization, Academic Tutoring
Education
Carroll University
Master of Education (M.Ed.), Health Education
University of Wisconsin-Milwaukee
Bachelor of Science (B.S.), Nursing
inSync Staffing August 2014 - Present
Working From Home December 2013 - September 2014
Cunningham Lindsey January 2012 - November 2013
ELIGIBILITY CONSULTANTS, INC October 2011 - November 2011
MetLife Home Loans September 2010 - September 2010
Insurance Overload Staffing April 2010 - September 2010
Dearborn National April 2010 - June 2010
Aegis Communications March 2010 - April 2010
AMERICAN HABILITATION SERVICES June 2009 - July 2009
Travelers November 1997 - November 2008
Skills
Microsoft Office, Medisoft, Medical Terminology, CPT, Scheduling, Medical Billing, HIPAA, Data Entry, HCPCS, ICD-9, Medical Coding, Medical Records, Insurance Verification, Appointment Scheduling, Health Information..., Insurance, Process Scheduler, Leadership, Team Building, Customer Service, Microsoft Excel
Education
Everest College 2011 — 2011
Diploma, Medial Ins. Billing/Coding, 4
PCI Health Training Center 2009 — 2009
Diploma, Medical Office Assistant
Premier Utility Services LLC a division of USIC formerly Willbros. December 2010 - Present
Insurance Overload Staffing March 2010 - December 2010
SCEP Expansive Corp. October 2005 - December 2010
Liberty Mutual Insurance 1999 - 2005
Crawford & Company March 1998 - August 1999
Skills
Process Improvement, Analysis, Energy, Contract Management, Risk Management, Auditing, Strategic Planning, Project Management, Budgets, Liability, Insurance, Policy, Professional Liability, Legal Liability, Claim, Claims Management
Education
SUNY Empire State College
Bachelor of Arts (B.A.), Psychology
Uniondale High School
Sedgwick 2009 - 2012
Insurance Overload Staffing January 2009 - August 2009
Medical Insurance Exchange of California February 2001 - August 2008
Skills
Claim, Claims Management, Customer Service, Insurance, Investigation, Legal Liability, Litigation, Litigation Management, Claim Investigation, Liability, Workers Compensation, Medical Malpractice, Professional Liability, Subrogation, General Insurance
Education
San Francisco State University 1988 — 1990
Bachelor of Arts (B.A.), Psychology
City College of San Francisco 1987 — 1988
Green Street Consulting Group LLC February 2014 - Present
KD Landscaping April 2012 - February 2014
Mobius Vendor Partners December 2010 - April 2012
CorVel Corporation April 2010 - December 2010
Carmel Dads' Club July 2006 - June 2009
Indiana Ultrasound Diagnostics July 2005 - July 2006
Carmel Clay Schools September 2004 - January 2006
Insurance Overload Staffing October 2001 - September 2004
Federated Insurance January 2000 - September 2001
Nationwide Insurance November 1994 - December 1999
Skills
Accounting, Office Management, Project Management, Microsoft Office, Budgets, Customer Service, Management, Process Improvement, System Administration, Microsoft Excel, Microsoft Word, Team Building, PowerPoint, Strategic Planning, Sales, Non-profits, Outlook, Account Management, Negotiation, Time Management, Human Resources, Insurance, Process Scheduler, Administration, Teamwork, Call Centers, Nonprofits, Event Management, Leadership, Training
Education
Ball State University - College of Business 1981 — 1985
Bachelor of Science, Finance with concentrations in Insurance, Business Law
Insurance Institute of America 1985 — 1988
Associate in Claims (AIC) designation, Insurance - Claims
Insurance Institute of America 1985 — 1985
Associate in Underwriting (AU), Insurance - Underwriting
Hunter Hamilton Professional Resources (formerly Pro Staff Finance and Accounting) September 2011 - Present
Children's Mercy Hospital June 2010 - September 2011
Pro Staff Finance & Accounting May 2004 - June 2010
Todays Office Professionals 2000 - 2004
Insurance Overload Staffing 1997 - 2000
Skills
Talent Acquisition, Recruiting, Employee Relations, College Recruiting, Applicant Tracking..., Onboarding, Human Resources, Sourcing
Education
Iowa State University
State of Maryland Property Damage SpecialistMAIFJuly 2010 - August 2013
MAIF October 2002 - June 2010
Love, Barnes & McKew January 2001 - October 2002
Insurance Overload Staffing December 1999 - January 2001
Travelers Property Casualty June 1997 - March 1999
Skills
Management, Risk Management, Marketing, General Insurance, Insurance, Liability, Claim, Subrogation, Investigation, Personal Injury, Fraud, Litigation, Arbitration, Property Damage, Claims Management, Legal Liability, Property & Casualty..., Customer Service
Education
Colorado Technical University-Online 2005 — 2006
Bachelor of Science (BS), Criminal Justice
Insurance Institute of America 2003 — 2004
Associate's degree, Associate in Claims
Williams College 1993 — 1997
Bachelor of Arts (B.A.), Psychology
HealthPartners May 2014 - Present
Pyramid Healthcare Solutions June 2012 - December 2013
BioScrip February 2007 - June 2012
Insurance Overload Staffing January 2007 - February 2007
Coram Healthcare October 2005 - December 2006
Skills
Benefits Administration, Direct Sales, Process Improvement, Fundraising, Coaching, Software Training, System Administration, Hands-on Training, Vendor Management, Software Documentation, Invoicing, Accounts Receivable, Insurance, Employee Benefits, HIPAA, Managed Care, Training, Health Insurance, Microsoft Excel, Management, Medicare, Payroll, Hospitals, Accounts Payable, Leadership, Customer Service, Microsoft Word, Healthcare Information..., Medical Billing, Healthcare, Outlook, Data Entry, Visio, Medical Coding, Data Analysis, Access, Budgets, Time Management, Customer Satisfaction, Medicare Part D, Team Building, Medicaid, Spreadsheets, Accounting, Call Centers, Microsoft Office, Employee Relations, Pharmacy, Pharmacy Benefit..., Account Reconciliation
Education
AAPC 2012 — 2014
CPC-H cert
Dakota County Technical College 2009 — 2011
Supervisory Management, Business Administration and Management, General
Southeast MN Technical College 1994 — 1995
Nursing Education
Insurance Overload Staffing March 2013 - May 2013
Skills
Medical Terminology, Healthcare, Medical Coding, Customer Service, ICD-9, Data Entry, Medical Billing, Medisoft, Microsoft Office, 10 Key, Health Insurance, Microsoft Word, Patient Education, Nursing, Outlook, Filing, Microsoft Excel, Workers Compensation, Insurance, Multi-line Phone, ICD-9-CM, Office Management, CPT, HCPCS, TRICARE, E/M coding, Physician Coding, Claims Resolution, Epic Systems, Cpr Certified
Education
Davenport University 1995 — 1998
Associate's degree, Medical Insurance Specialist/Medical Biller
Monroe Public Schools July 2009 - Present
Kelly Services June 2008 - November 2008
Insurance Overload Staffing October 2007 - November 2007
Webster Bank July 2006 - September 2007
Spherion Staffing November 2005 - March 2006
Adecco Employment Services January 2005 - November 2005
J. Morrisey & Co/MetLife November 2003 - September 2004
CIGNA November 2002 - April 2003
Oxford Health Plans February 2002 - November 2002
Safeco September 1998 - December 2001
Skills
Human Resources, Employee Benefits, Employee Relations, Training, Career Counseling, Talent Acquisition, Team Building, Outlook, Microsoft Excel, Microsoft Office, Interviews, Benefits Administration, Talent Management, Recruiting, Management, Onboarding, Leadership
Education
University of Bridgeport 2001 — 2003
Masters, Human Resources Management/Counseling
Roger Williams University 1983 — 1987
Bachelor of Science, Business Adminstration
AIG July 2013 - Present
Zurich North America August 2010 - July 2013
SurePayroll Insurance February 2009 - August 2010
DW Van Dyke Co. July 2007 - February 2009
Regence BlueShield April 2006 - June 2007
Celtic Insurance September 2005 - April 2006
Humana January 2002 - September 2005
Insurance Overload Staffing November 1998 - December 2001
Skills
Health Insurance, Insurance, Employee Benefits, Underwriting, Brokers, Account Management, Sales Management, Sales, CRM, Strategic Planning, Management, Product Management
Education
Boise State University 1994 — 1998
BA, History/Pre-Law
Carrngton College Portland OR October 2012 - October 2013
Grocers/Argo Insurance August 2000 - March 2012
Insurance Overload Staffing June 1997 - December 2009
Skills
Insurance, Medical Coding, Invoicing, Medical Terminology, Data Entry, Medical Billing, Policy, Customer Service, Microsoft Excel, Microsoft Word, Medical Records, Outlook, Microsoft Office, Filing, PowerPoint, Healthcare, HIPAA, CPT, ICD-9, Cpr Certified
Education
Carrington College-Portland 2013 — 2013
Certificate, Medical/Clinical Assistant, A, 4.0
Acct Temps August 2012 - Present
Avon June 2012 - Present
None - in transitional stage! February 2012 - June 2012
Austin Mutual Insurance Company. December 2010 - February 2012
Insurance Overload Staffing September 2008 - December 2010
Skills
Microsoft Office, Word, Outlook, Customer Relations, Underwriting, Insurance, Windows, Microsoft Word, Customer Service, Software Documentation
Education
The College of St Catherine 1996 — 1997
none, Communications
Normandale Community College 1991 — 1995
Associate of Arts (A.A.), Communication, General
Fairytale Brownies November 2014 - December 2014
Insurance Overload Staffing September 2014 - October 2014
Randstad August 2012 - July 2014
RemX November 2013 - December 2013
Corporate Job Bank April 2013 - May 2013
ManpowerGroup February 2011 - December 2011
H&R Block January 2011 - April 2011
Alcoa 2011 - 2011
Education
Joliet Junior College
Mesa Community College
Avon February 2015 - Present
IOD Incorporated March 2014 - Present
Healthport LLC August 2011 - March 2014
21st Century Insurance June 2009 - December 2009
Insurance Overload Staffing October 2007 - June 2009
Barnes & Noble March 2004 - April 2008
Lawrence Metal Products July 2006 - March 2007
Skills
HIPAA, Medical Terminology, Medical Records, Software Documentation, Access, Customer Service, EMR, Time Management, Claim, Data Entry, Healthcare, Outlook, Management, Microsoft Word, Microsoft Excel, Microsoft Office, Administrative..., PowerPoint, Teamwork, Sales, Coaching
Education
Everest Institute-Jonesboro 2011 — 2012
Diploma, Pharmacy Technician/Assistant
Atlanta Technical College 2010 — 2011
Diploma/Pharmacy Technician, Pharmacy Technician
Hunter Business School 2004 — 2004
Certificate, Medical Office Administration
Katherine Gibbs School 2000 — 2002
Associates, Office Administration
Briarcliffe 1997 — 2000
N/A, Business Administration
Internal Revenue Service September 2012 - August 2014
Internal Revenue Service February 2012 - May 2012
Harte-Hanks, Inc. September 2011 - January 2012
Ameriprise Financial Services August 2010 - November 2010
Prescription Solutions/United Health Care November 2007 - October 2008
Insurance Overload Staffing May 2007 - November 2007
Skills
Computer Proficiency, Microsoft Office, AS400 system, Outlook, Lotus Notes, ADP Payroll, Customer Support, Sales, IT Hardware Support, Telecommunications, Telephone Reception, Problem Solving, Call Centers, Software Documentation, Customer Service
Education
Johnson County Community College 2009 — 2010
Associate of Arts and Sciences (AAS), Biotechnology
Texas A&M University, College 1974 — 1975
Secondary Education, French and Math
Southwest Texas State University 1972 — 1973
Secondary Education and Teaching
Domenick & Associates October 2003 - Present
Insurance Overload Staffing September 2001 - September 2003
Commercial Underwriters Insurance Company January 1999 - August 2001
Wilshire Country Club March 1998 - August 2000
Skills
Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook, Teaching, Public Speaking, HTML
Education
McGill University 1991 — 1995
Bachelor of Arts, North American Studies
DHL July 2015 - Present
Sekuworks, LLC March 2015 - June 2015
K and K Technical Inc January 2013 - December 2014
K and K Technical Inc September 2012 - January 2013
K and K Technical Group, Inc. November 2010 - September 2012
FirstGroup America November 2009 - August 2010
FirstGroup America August 2006 - November 2009
Messina Management Systems April 2005 - February 2006
Insurance Overload Staffing April 2002 - August 2004
Procter & Gamble March 2000 - July 2001
Skills
Employee Relations, 401k, FSA, Multi-state Payroll, Payroll Administration, Payroll Processing, Recruitment/Retention, Contract Recruitment, Employee Benefits, Background Checks, Onboarding, Employee Handbooks, Immigration, Customer Relations, Internal Communications, Severance, Salary Negotiation, Pricing Negotiation, Executive Reporting, Conflict Resolution, Benefits Negotiation, Customer Service, Employee Training, Human Resources, Immigration Law, Management, Multi-State Sales Tax, Payroll, Pricing Strategy, Temporary Placement, Recruiting, Talent Acquisition, Team Building, Leadership, Interviews, Training, Process Improvement, Applicant Tracking..., Talent Management, Technical Recruiting, Performance Management
Education
Mount St. Joseph University
Private Tutor February 2010 - Present
Questar Assessment, Inc. April 2014 - May 2014
Questar Assessment, Inc. April 2013 - May 2013
Thomson Reuters April 2012 - August 2012
WPS October 2010 - April 2011
Insurance Overload Staffing August 2005 - October 2010
Park Nicollet Health Services August 2000 - August 2005
Skills
Documentation, Problem Solving, Time Management, Microsoft Excel, Microsoft Word, Team Building, Microsoft Office, Customer Relations, Research, Data Validation, SAP, Data Analysis, Mentoring, Writing, Lotus Notes, Vendor Relations
Education
University of St. Thomas 2013 — 2013
St. Catherine University 2003 — 2007
B.A., Information Management
Broadspire July 2006 - Present
Insurance Overload Staffing March 2006 - July 2006
Freestate Staffing January 2006 - March 2006
American International Group June 2000 - January 2006
Crum and Forster November 1998 - June 2000
Johns Eastern Company February 1996 - November 1998
PCF - Publishers Circulation Fulfillment December 1994 - February 1996
PulteGroup September 1992 - January 1994
First Virginia Banks February 1986 - January 1990
Skills
Liability, Claims, Workers Compensation, Insurance, Litigation Management
Education
Insurance Institute of America 2009 — 2012
Associate's degree, Associate in Risk Management (ARM)
University of Central Florida 2011 — 2011
PHR Designation, Human Resources/Employers Liability
Association of Property and Casualty Claims Associates 2008 — 2008
Designation Earned, Certified Claims Adjuster
Insurance Institute of America 1997 — 2002
Associate's degree, Associate in Claims (AIC)
Indiana University of Pennsylvania 1981 — 1985
Bachelor of Science, Business Administration
La Mota Claims LLC (Also M-K Investigations) June 2002 - Present
Crawford & Company Catastrophic Group October 2004 - October 2012
Insurance Recruiting Specialists August 2008 - July 2012
FEMA October 2004 - January 2012
Insurance Recruiting Specialists August 2008 - November 2011
Crawford & Company Catastrophic Group February 2011 - May 2011
Insurance Overload Staffing June 2004 - September 2008
Liberty Mutual Insurance August 1986 - June 2002
Skills
Insurance Coverage..., Policy Analysis, Insurance, Claim, Property & Casualty..., Legal Liability, Claims Management, Workers Compensation, Commercial Insurance, Casualty, Liability, General Insurance, Litigation Management, Underwriting, Subrogation, Professional Liability, Risk Management, Litigation, Policy, Negotiation, Customer Service, Mediation, Property, Claim Investigation, Claims Handling, Excess, Casualty Insurance, Titration, Arbitration
Education
City University of New York-Baruch College 1984 — 1994
Bachelors of Arts, Political Science, 2.3
Pace University - Lubin School of Business 1981 — 1983
Business Administration
Legal Med June 2014 - February 2015
The Best IRS February 2014 - June 2014
KAI Advantage Auto August 2012 - August 2013
Insurance Overload Staffing November 2011 - August 2012
Countryway Insurance Company July 2006 - December 2010
RSA 2004 - 2006
The Cincinnati Insurance Companies January 2000 - January 2003
CGU Insurance Co January 1989 - January 2000
Skills
Claim, Liability, Subrogation, Claims Management, Insurance, Casualty, Property & Casualty..., Litigation Management, Legal Liability, Property Damage, Claim Investigation, Workers Compensation, Commercial Insurance, Liability Analysis, Litigation, Inland Marine, Investigation, Trials, Employee Benefits, Claims Handling, Claims Resolution, Umbrella Insurance, Product Liability, Insurance Law, Settlement, Workers' Compensation..., Casualty Claims, Commercial Lines, Adjustments, Professional Liability, General Insurance, Excess, Claims Investigations, Property Claims, Personal Injury, Accident, Adjusters, Underwriting, Insurance Adjusting, Auto Claims, Xactimate, Automobile Liability, Homeowners, AIC, CPCU, Reinsurance, Personal Lines Auto, Employment Practices..., Public Liability, Indemnity
Education
Davenport University 1986 — 1988
Certificate, Paralegal Studies
REO Enterprises, LLC July 2008 - Present
The Jacobson Group February 2008 - Present
Insurance Placement Solutions 2008 - 2012
PROFESSIONALSTAFFING SERVICE 2011 - 2011
Right Mgmt 1999 - 2008
Insurance Overload Staffing March 2007 - December 2007
FIREMAN’S FUND INSURANCE COMPANY April 2004 - April 2007
ENTERPRISE 2001 - 2007
Rodney E. Oliver Insurance Agency, LLC Allstate Financial Services May 2000 - April 2003
The Hartford April 1997 - August 1999
Skills
Customer Service, Workers Compensation, General Liability, Liability, Claims, Claim, Subrogation, Insurance, Casualty, Property Damage, Professional Liability, Medicare, Claims Management, Performance Management, Legal Liability, Excess, Health Insurance, Risk Management, Employee Benefits, Litigation, Leadership, Liability Analysis, Product Liability, Commercial Insurance, Property & Casualty..., Underwriting, Claim Investigation
Education
Southern Connecticut State University 1967 — 1972
BA, Sociology, Psychology
Wilbur L. Cross High School 1965 — 1968
College Preparatory - High School, College Preparatory
Wells Fargo Insurance Services USA, Inc January 2007 - Present
Insurance Overload Staffing April 2008 - May 2008
Sunlife Financial June 2005 - March 2007
Landy Insurance Agency January 2001 - January 2004
ManagedComp Inc January 2000 - January 2001
Friendly's Ice Cream January 1996 - January 2000
Education
Another Course to College 1997 — 1998
Boston Latin School 1992 — 1997
The National Alliance
ACE Group March 2014 - Present
Insurance Overload Staffing February 2002 - March 2014
Skills
Recruiting, Insurance, Employee Benefits, Customer Service, Staffing Services, Contract Recruitment, Temporary Placement, Human Resources, Microsoft Office, Talent Acquisition, Sales, Training, Applicant Tracking..., Team Building, Temporary Staffing, Onboarding, Data Entry, Microsoft Excel, Account Management, Internet Recruiting, Negotiation, Employee Relations, Cold Calling, Technical Recruiting, Outlook, Sourcing, Benefits Negotiation, Permanent Placement
Education
Drexel University 2010 — 2014
Master's degree, Science of Instruction
University of Pittsburgh
Bachelor of Science (B.S.), Business
Northwestern Benefit February 2015 - Present
Northwestern Benefit Corporation of Georgia April 2005 - February 2015
Insurance Overload Staffing August 2004 - April 2005
Coalition America January 2002 - July 2004
Kaiser Permanente January 1999 - December 2002
Pysicians Corporation of America September 1994 - February 1999
Skills
Employee Benefits, Health Insurance, Disability Insurance, Medicare, Insurance, Health Savings Accounts, Benefits Administration, Medical claims adjuster, Dental claims adjuster, Licensed Life & Health..., Term Life Insurance, Dentistry, Accident, COBRA, Access, Brokers, Outlook, Life Insurance, Customer Service, Training
Education
DeVry University-Georgia
Associate's degree, Applied Science in Digital Electronics
Plymouth Rock Assurance November 2012 - Present
Children's Country Day School March 2009 - October 2012
Insurance Overload Staffing January 2008 - March 2009
Paterson Board of Education January 2007 - February 2009
State Farm Insurance December 1989 - May 2006
Skills
insurance and education, answer telephone,..., logm incoming packages, recieve and sort mail..., knowlege of computers..., professional personal..., organizing and planning, attention to detail, Reliability, Dispatching, knowlegdge of customer..., Claim, Data Entry, Outlook, Administrative..., PowerPoint, Subrogation, Customer Service, Insurance, Property & Casualty..., Claims Management, Microsoft Excel, Arbitration
Education
William Paterson University of New Jersey 2007 — 2012
Communication, Public Relations/Image Management
Passaic County Community College 2005 — 2007
Associate's degree, Liberal Arts and Sciences/Liberal Studies
Centene Corporation January 2015 - Present
CIGNA Healthcare December 2011 - December 2014
CNA Insurance January 2005 - September 2011
Fireman's Fund Insurance Company September 2000 - December 2004
Insurance Overload Staffing October 1995 - September 2000
GMAC Insurance June 1994 - September 1995
Safeco May 1990 - June 1994
Education
Webster University
B.A.
St. Louis Community College
A.A.
GEI Consultants, Inc. September 2015 - Present
Dignity Health February 2012 - September 2015
Waste Connections, Inc. January 2008 - June 2011
Wine Cru March 2006 - January 2009
Java City January 2006 - January 2008
River City Bank May 2002 - December 2005
Insurance Overload Staffing July 2000 - May 2002
Progressive Insurance Company September 1998 - July 2000
GE Capital May 1995 - August 1998
River Valley Insurance Associates August 1994 - May 1995
Skills
Employee/Labor Relations, Legal Issues, Managerial Experience, Leadership Development, Strategic Planning, Employee Benefits, Workers Compensation, DOT regulations, OSHA, Legal Compliance, EEOC, HR Policies, Leave Administration, Recruitment/Retention, Managing Employees, Managing Processes, Project Planning, Arbitration, Mediation, Safety Management, Investigations, Claims Management, Unemployment Claims, Insurance Claims, HRIS, HR Consulting, HR Transformation, Management Consulting, Coaching, Payroll Administration, 401k, Affirmative Action, Staff Development, Training & Development, Union Avoidance, Union Negotiations, Budget Management, Workplace Violence, Workplace Investigations, Acquisition Integration, Culture Building, Internal Communications, Performance Management, Budgets, Negotiation, Safety Management..., Recruiting, Payroll, Private Investigations, Talent Acquisition
Education
American College of Healthcare Sciences 2013 — 2016
Master of Science (M.S.), Health and Wellness (in progress)
Trinity School of Natural Health 2010 — 2012
Doctor of Naturopathy, emphasis in Holistic Nutrition
California State University-Sacramento 1998 — 2003
B.S., Business Administration, Human Resources Management
Cosumnes River College 1993 — 1998
A.A., Business
Insurance Overload Staffing June 2015 - Present
Corporate Resource Services December 2013 - June 2015
Insurance Overload Services, A Corporate Resource Services (CRS) Company May 2011 - December 2013
Delta T Group July 2010 - June 2011
Kelly Direct August 2006 - November 2009
RemX Financial Staffing 2005 - 2006
Lincoln Technical Institute 2002 - 2005
hobby hill 1998 - 2002
Skills
Temporary Staffing, Sourcing, Recruiting, Human Resources, Temporary Placement, Training, Staffing Services, CRM, Management, Screening, Sales, Career Counseling, Healthcare, Insurance, Customer Service, Applicant Tracking..., Talent Acquisition, Workers Compensation, Contract Recruitment, College Recruiting, Technical Recruiting, Internet Recruiting, Onboarding, Permanent Placement, Cold Calling, Employee Benefits, Interviews
Education
Dominican University 1998 — 1999
BA, Corporate Communications
Loras College 1992 — 1995
Corporate Communications
Burrell Behavioral Health November 2012 - Present
Options Residential September 2011 - March 2012
LCA/MedFinance January 2005 - November 2009
Assurant Health November 2002 - December 2004
Insurance Overload Staffing June 2001 - December 2001
Certified Medical Evaluation January 2001 - June 2001
EvaluMed September 2000 - January 2001
National Car Rental January 1994 - September 2000
Skills
Claim, Health Insurance, Insurance, Customer Service, Underwriting, Property & Casualty..., Casualty, Healthcare, Medical Terminology, Research, Claim Investigation, Claims Resolution, Mental Health Counseling, Social Services, Social Skills, Sociology, Behavioral Health, Behavioural Change, Behavior Modification, Animal Welfare, Claims Management, Medical Billing, Motivational..., Case Managment, Medicaid, Crisis, Interventions, Medicine, Cultural Diversity, Life Transitions, Self-esteem, Solution Focused, Psychotherapy, Long-term Care, Crisis Intervention, Psychological Assessment, Therapists, Chemical Dependency, Group Therapy, Dual Diagnosis, CBT, Individual Counselling, Co-occurring Disorders, Adolescents, DBT, Mental Health, Family Therapy, Medical Social Work, Anger Management, Treatment
Education
Alfred Adler Graduate School 1995 — 1996
Psychology
Minnesota State University, Moorhead 1981 — 1985
B.A., Criminal Justice/Sociology
Insurance Overload Services 1996 - Present
Overload Staffing January 2001 - November 2011
Insurance Overload Staffing January 1996 - January 2001
Fortis Insurance Belgium May 1995 - April 1996
Fortis/ Assurant January 1995 - January 1996
Metropolitan Life Insurance January 1993 - January 1995
Carco Electronics January 1987 - January 1993
Education
Sauk Rapids High School
Ohlone College
AIG/HDi August 2008 - Present
Insurance Overload Staffing/Health Direct August 2007 - Present
Insurance Overload Staffing January 2007 - May 2010
Nation Health Administrators January 2000 - August 2007
Nation Health Administrators January 2000 - August 2007
Nation Health Administrators January 2000 - August 2007
Education
Dallas County Community College 2009 — 2010
Medical
Allstate Business College of Dallas
Graduate of James Madison High School
Benchmark Electronics December 2011 - Present
Liberty Mutual Insurance February 2007 - July 2010
Professional Staffing Services January 2002 - February 2007
Todays Office Professionals 2000 - 2001
Insurance Overload Staffing 1996 - 2000
Safeco Insurance 1993 - 1995
Farmers Insurance 1987 - 1993
Farmers Insurance Group of Companies 1986 - 1993
Farmers Insurance Group of Companies 1986 - 1993
Skills
Recruiting, Human Resources, Personnel Management, Insurance, Applicant Tracking..., Talent Acquisition, Onboarding, Employee Relations, Employee Benefits, Talent Management, Benefits Administration, Sourcing, HRIS, Interviews, Temporary Placement, Deferred Compensation, Performance Management, Technical Recruiting, New Hire Orientations, Process Improvement, Strategic Hiring, Claim, Interviewing Skills
Education
Southern Oregon University 1981 — 1985
BA, Business Administration
Aloha High
High Point Insurance November 2010 - Present
Insurance Overload Staffing March 2010 - January 2011
Allstate January 1997 - November 2009
Skills
Claims Management, Claims Resolution, Claim Analysis, Casualty, Investigation, Leadership, Litigation, Claim, Claim Investigation, Insurance, Legal Liability, Training, Liability, Property, Property & Casualty..., Commercial Insurance, Casualty Insurance, General Insurance
Education
Montclair State University
BA, Sociology
Aschinberg Pediatrics February 2015 - Present
Unemployed LPN Nurse January 2014 - February 2015
Anthem (Wellpoint) October 2011 - December 2013
Anthem Insurance (through Populus Temp Agency) August 2010 - October 2011
UniCare - WellPoint October 1999 - May 2010
Insurance Overload Staffing July 1999 - October 1999
Little Friends, Inc July 1998 - July 1999
Allergy and Asthma Consultant 1998 - 1999
Skills
LPN, Medical Records, Health Insurance, Claim, Healthcare, Customer Service, Process Improvement, Underwriting, Healthcare Management, Microsoft Excel, Microsoft Word, PowerPoint, Medical Terminology, Nursing, Training, Leadership, Utilization Review, Medicare, Employee Benefits, Managed Care, Insurance, Management, Claims Management, Call Centers, HIPAA, Microsoft Office, Team Building, Problem Solving, Policy, Healthcare Information..., Analysis, Outlook, Data Entry, Documentation, Strategic Planning, Health Policy, CPR Certified
Education
Joliet Junior College 2014 — 2015
Health Information Management / Associate Degree Program, Health Information/Medical Records Administration/Administrator
College of DuPage 2008 — 2008
Nursing
Practical Nursing Program 1979 — 1981
LPN, Nursing
Richards Vocational High School 1978 — 1981
LPN, Nursing
IBM Global Business Services April 2006 - January 2011
IBM Global Business Services February 2007 - February 2009
IBM Global Business Services November 2005 - April 2006
Community Equity Empowerment Partnership (CEEP) March 2002 - March 2005
Insurance Overload Staffing June 1998 - April 2002
Ullico Inc. April 2001 - February 2002
Ullico Inc. May 1999 - April 2001
The Hartford June 1998 - April 1999
Membership Services, Inc. July 1996 - June 1998
Armed Forces Benefit Association (AFBA) January 1991 - January 1995
Skills
Functional Testing, Functional Requirements, Help Desk Support, PeopleSoft, SQL, Toad, Functional Training, Subject Matter Experts, User Acceptance Testing, Batch Processing, Accounts..., Invoice Processing, Third Party Billing, Operational Optimization, Workflow, Quality Assurance, Compliance Oversight, Auditing, Manual Development, Office Management, Account Servicing, Degrees, Microsoft Office, Enrollment Management, Procurement, Grant Administration, Outreach Services, Student Outreach, Recruiting, Lotus Notes, Websphere, Business Analysis, Program Management, Process Improvement, IT Strategy, Business Process..., Training
Education
Howard University
Strayer University (DC)
Diploma, Computer Information Systems
US Tech Solutions February 2013 - April 2013
The Hartford 2006 - 2012
Insurance Overload Staffing 2003 - 2006
The Hanover Insurance Group 1982 - 2002
Insurance Company of North America 1977 - 1982
Education
Northern Illinois University
Bachelor of Applied Science (B.A.Sc.), Communication Sciences and Disorders, General
ICI-Insurannce Noodle/Insureon January 2015 - Present
A & A Insurance Agency, LLC September 2012 - Present
Volt-Waste Managemt June 2011 - August 2012
Aisha Lewis Agency/American Family Insurance October 2006 - June 2011
Insurance Overload Staffing August 2010 - January 2011
American Family Insurance (Angela English Agency) September 2004 - October 2006
Quest Diagnostics December 2000 - September 2004
Skills
Insurance, Customer Service, Management, Training, Homeowners, Whole Life, Term Life Insurance, Life Insurance, New Business Development, Advertising, Microsoft Office, Casualty, Policy, Networking, Consulting, Claim, Invoicing, Accounting, Databases, Property & Casualty..., Staff Development, Commercial Insurance, Umbrella Insurance, Health Insurance, SAP, Risk Assessment, Analytics
Education
Concordia University-River Forest 2009 — 2015
Bachelor, Organizational Management, 3.8
PROVISO WEST HIGH SCHOOL 1991 — 1995
High School Diploma
Acclaim Healthcare Reimbursement Services *Dynamic* Passionate* Strategic Leader that: Plan and direct all aspects of the company’s operations long and short term plans in accordance with its strategy *Advocate a pro-business agenda *Manage a highly effective and efficient organization as measured by achievement of priority goals *Develop policies and procedures for operational processes in order to ensure optimization and compliance with established standards and regulations * Develop financial projections based on company strategy and goals* Formalize annual budgets that support operating plans *Monitor and evaluate company vitality and financial performance to determine opportunities for improvementFunction Head-Claim Operations, Technical Review, Appeals, Short Term Disability, NCAAAetna2014 - Present
For Life Services 2013 - Present
Acclaim Healthcare Reimbursement Services 2008 - 2014
Aetna 2012 - 2012
Neighborhood Health Services Corporation 2010 - 2012
CVS Caremark Corporation 2007 - 2008
Insurance Overload Staffing 2003 - 2006
Horizon Blue Cross Blue Shield of New Jersey 1985 - 2003
Skills
Leadership, Healthcare Management, Process Improvement, Customer Service, Call Centers, Performance Management, Consulting, Business Development, Quality Assurance, CQM, Strategic Thinking, Organizational..., Account Reconciliation, Revenue Cycle, Healthcare Reimbursement, Training, Project Management, Change Management, Cross-functional Team..., Marketing, Microsoft Office, Health Insurance, Medicare, Medicaid, HIPAA, Mentoring, Customer Retention, Compliance, Growth Management, Internal Audit, Policy, Process Management, Hiring, CMS, Provider Relations, Business Analysis
Education
Rutgers University-New Brunswick
Business Administration and Management, General
University High
CRES Insurance Services, LLC November 2013 - June 2015
Sedona Staffing August 2013 - November 2013
The Lawton Group January 2013 - June 2013
Insurance Recruiting Specialists September 2012 - December 2012
The Hartford June 2011 - December 2011
Infinity Insurance July 2007 - July 2010
Ownerguard Corporation January 2006 - June 2007
Insurance Overload Staffing 2004 - 2005
McDowell Atwood 2002 - 2004
Skills
Insurance, Claims, Insurance Claims, Investigation, Liability, Negotiation, Customer Service, Problem Solving, Phone Skills, Claim, Property Damage, Telephone Skills, Team Building, Claims Management, Subrogation, Property & Casualty..., Sales, Legal Liability, Customer Satisfaction, Commercial Lines, Claim Investigation, Liability Analysis, Personal Injury, Casualty, Recruiting, Cold Calling, Adjustments, Workers Compensation, Interviews, Risk Management, Marketing, Health Insurance, General Insurance, Training, Commercial Insurance, Litigation Management, Management, Call Centers, Claims Resolution, Professional Liability, Life Insurance, Claims Handling, Underwriting, Employee Benefits, Casualty Insurance
Education
San Diego State University-California State University
BA, Journalism
San Diego Mesa College
none, English
RemX Specialty Staffing April 2014 - December 2014
RemX Specialty Staffing October 2013 - January 2014
Insurance Overload Staffing February 2013 - April 2013
First American Title Insurance Company March 2012 - January 2013
Sedgwick 2011 - 2011
Crawford & Company October 2006 - February 2010
Broadspire Services September 2003 - July 2005
Skills
Data Entry, Customer Service, Typed 45-50 wpm, 10 key by touch, Microsoft Office Suite-..., Office and Records..., Medical Billing, •Back-up Front-Desk..., Operate all types of..., Ability to calculate..., •Operate office..., Knowledge of Medical..., Time Management, 10 Key, Payroll, Healthcare, Insurance, Outlook, Employee Benefits, Process Scheduler, Invoicing, Office Management
Education
South Seattle College 2014 — 2014
Certified Medical Administrative Assistant (CMAA)
Seattle Community College-South Campus 2010 — 2011
Medical Coding (CPT Code/ICD9-CM)
National College of Business and Arts 1981 — 1983
Associate’s Degree, Busiess Administration
Gartner April 2011 - Present
Cablevision February 2007 - April 2011
Tempositions September 2006 - February 2007
OAKLEAF Waste Management August 2005 - June 2006
Insurance Overload Staffing January 2003 - March 2005
STRIVE/Sand Corporation January 2004 - October 2004
Cigna Health Care January 2001 - December 2001
United States Marine Corps June 1987 - July 1993
Education
Eastern Connecticut State University 1985 — 1990
Bachelor of Arts (B.A.), Fine and Studio Arts
Bill Berk Cloud CX/CRM Consulting May 2015 - Present
Apex IT February 2014 - April 2015
Hitachi Consulting November 2011 - February 2014
American Marketing Association, Boston June 2012 - January 2013
American Marketing Association, Boston April 2009 - June 2012
American Marketing Association, Boston 2009 - June 2012
L.E.K. Consulting January 2010 - November 2011
Beacon Partners - Healthcare Management Consulting March 2007 - April 2009
Third Sky, Inc. September 2006 - October 2006
Insurance Overload Staffing November 2005 - September 2006
Skills
CRM, Analytics, Strategy, Management Consulting, Business Process..., Business Intelligence, Oracle CRM, Lead Generation, Cloud Computing, Business Analytics, Business Process..., Competitive Analysis, Start-ups, Business Process, Business Strategy, Business Analysis, Consulting, Management, CRM Integration, Salesforce.com..., Predictive Analytics, Team Leadership, Thought Leadership, Professional Services, Salesforce.com..., Salesforce.com..., Oracle Sales Cloud, Oracle Fusion CRM, Salesforce Administrator, SaaS, Enterprise Software, Salesforce.com, Strategic Leadership, Business Development, Integration, Leadership, Project Management, Cloud Applications, Project Planning, Software Project..., Project Estimation, Project Delivery
Education
Boston College - Wallace E. Carroll Graduate School of Management 1999 — 2005
MBA
Lafayette College 1990 — 1994
Bachelor of Arts, Government and Law
Oracle University
Rutherfoord, a Marsh & McLennan Agency LLC Company October 2006 - Present
Rutherfoord, a Marsh & McLennan Agency LLC Company October 2006 - 2013
Insurance Overload Staffing May 2004 - 2006
Progressive Insurance November 1999 - September 2003
Vytra Health Plans 1997 - November 1999
Robert Plan Insurance 1995 - 1997
Skills
Microsoft Excel, Microsoft Word, Research, Customer Service, Negotiation, Insurance, Invoicing, Outlook, Windows, Account Management, Property
Education
Nassau Community College
Associate's degree, Liberal Arts and Sciences/Liberal Studies
P&C License
Property & Casualty License
Northbound Treatment Services September 2015 - Present
Insurance Overload Staffing February 2013 - December 2013
ATI February 2013 - April 2013
Greater Pacific Medical Management March 1999 - November 2011
BRISTOL PARK MEDICAL GROUP January 1995 - January 1999
Skills
General Insurance, Microsoft Word, Medicare, HCFA, Internet, Microsoft Excel, Quality Auditing, 10 Key, Claims Handling, Claims Auditing, Claims Resolution, Medical Terminology, Adjustments, HIPAA, CPT, PPO, Data Entry, Healthcare, Medical Billing, ICD-10, Healthcare Consulting, Insurance, Health Insurance, Claim, Customer Service
Education
Golden West College 1983 — 1984
Business
Fountain Valley High School 1979 — 1983
General Studies
Saddleback College
Human Services, General
Insurance Overload Staffing January 2014 - Present
Insurance Overload Staffing July 2013 - Present
MCLE March 2004 - December 2004
Family Circle Magazine May 2002 - August 2002
Skills
Employee Relations, Temporary Staffing, Recruiting, Staffing Services, Human Resources, Interviews, Applicant Tracking..., Permanent Placement, Talent Acquisition, Talent Management, Insurance, Employee Benefits, Onboarding, Customer Service, Benefits Negotiation, Research, Customer Retention, Workers Compensation, Benefits Administration, Temporary Placement, Contract Recruitment, Employee Training, College Recruiting, Internet Recruiting, PeopleSoft, Sourcing, Strategic Planning, Technical Recruiting, Property & Casualty...
Education
Roger Williams University 1999 — 2002
BFA/BA, Creative Writing/English double major
TRISTAR Risk Management December 2011 - Present
Pronto Insurance March 2011 - November 2011
Travelers October 2007 - May 2009
American Claims Management September 2005 - March 2007
Engle Martin & Associates January 2004 - September 2005
Arrowhead Claims Management October 2003 - December 2003
Insurance Overload Staffing 2002 - 2003
Allstate Insurance Co March 1988 - May 2001
Skills
Claim, Casualty, Insurance, Claim Investigation, Legal Liability, Property & Casualty..., Claims Management, Liability, Subrogation, Customer Service, Commercial Insurance, Workers Compensation, General Insurance, Property Damage, Professional Liability, Casualty Insurance, Commercial Lines, Health Insurance, Property Management, Strategic Planning, Litigation Management, Training, Liability Analysis
Education
Texas State University-San Marcos 1982 — 1984
Bachelor's Degree, Business Administration
Texas State University 1978 — 1980
Associates of Applied Science, Allied Health Science
Alice High School
Insurance Overload Staffing January 2002 - Present
Insurance Overload Staffing January 2002 - August 2013
SDM Enterprises, Inc. January 2011 - July 2012
UnitedHealthcare February 2009 - August 2009
Gorman & Gorman Home Loans March 2002 - June 2006
Skills
HIPAA, Loans, Customer Service, Strong organizational..., Time Management, Pharmacy, Pharmacueticals, Healthcare Information..., Epic Systems, EMR, EHR, Informatics, Healthcare, Meditech, Hospitals, Healthcare Management, Cerner, CPOE, Medical Terminology
Education
Inver Hills Community College 1983 — 1984
Associate's degree, Business Administration and Management, General
Inver Hills Community College
Insurance Overload Staffing June 2010 - July 2010
Coventry Health Care August 1988 - June 2009
Skills
Access, Analysis, Business Analysis, Business Process, Business Requirements, Health Insurance, Project Management, Technical Writing, Testing, Workers Compensation, SDLC
Education
American River College 2009 — 2013
Completed, Computer Information Science - Technical Communications AA Degree - 2012, Actual Grade average out of 4.0 for TC is 3.677
Cordova High School 1976 — 1979
Insurance Overload Staffing July 2005 - Present
Liberty Mutual Insurance February 1980 - May 2004
Skills
Property & Casualty..., Claim, Liability, Insurance, Claims Management, Subrogation, Customer Service, Legal Liability, Casualty, Workers Compensation, Commercial Lines, Claims Resolution, Commercial Insurance, Claim Investigation, Claims Handling, General Insurance, Litigation Management, Casualty Insurance, Property Damage, Professional Liability
Education
Resurrection University
Resurrection of Our Lord
St Anthony's of Padua
Dimont & Associates September 2010 - Present
Henderson Taylor / ISS August 2005 - March 2010
Henderson Taylor / Insurance Staffing Solutions August 2005 - March 2010
Q Staffing Services / Connec Staff September 2001 - September 2005
Insurance Overload Staffing May 1990 - August 2001
Skills
Business Networking, Management, Interviews, Talent Management, Human Resources, Temporary Placement, Training, Marketing, Account Management, Risk Management, Leadership, Business Strategy, Business Development, Sales, Networking, Technical Recruiting, Applicant Tracking..., Insurance, Talent Acquisition, Time Management, Contract Recruitment, Coaching, Temporary Staffing, Executive Management, Employee Relations, Public Relations, Screening, Customer Service, Customer Retention, Teaching, Hiring, Permanent Placement, Recruiting, Sourcing, Employee Benefits, Property & Casualty..., Onboarding, New Hire Orientations, Relationship Building
Education
Golden West College
Pyschology
Carmen's Boutique August 2011 - Present
Tarot's by Daniele May 2011 - Present
Domestic Engineer May 2004 - Present
Insurance Overload Staffing March 2004 - May 2004
Harvard Pilgrim Health Care May 2002 - January 2004
Adecco October 2001 - January 2002
Saving Grace 1999 - 2002
Fidelity Investments August 1999 - May 2001
Skills
Organization, Innovative Thinking, Creativity, Critical Thinking, Organizational..., Creative Writing, Creative Problem Solving, Team Building, Coaching, Customer Service, Event Planning, Journalism, Team Leadership, Mentoring, Social Media, Training, Time Management, Research, Microsoft Word, Teaching
Education
Antioch University 2004 — 2006
MFA in Creative Nonfiction, Creative Nonfiction
University of Hartford 1995 — 1999
BA, English Literature
Cardinal Spellman High School 1991 — 1995
High School, General
JohnElm Music 2009 - Present
Insurance Overload Staffing November 2011 - January 2012
Legal Intake Professionals March 2006 - August 2010
Superior Court of California April 1987 - March 2010
Special Counsel, Inc July 2005 - January 2006
Tennessee Economic Council om Women February 2005 - June 2005
Spherion at Dell Company November 2004 - January 2005
The Prescott Companies June 2003 - February 2004
DeVry University June 2002 - October 2002
Skills
Microsoft Office, Windows 7, Internet, HTML, Copying, Data Entry, Editing, Faxing, High Organizational..., Inbound call center..., Mail Intake, Mail Sorting, Medical Records, Multi Tasking, Proofreading, Transcription, Typing, Adobe Creative Suite, Graphic Design, Excellent command of..., Excellent..., Ability to follow...
Education
DeVry University 1999 — 2002
Bachelor of Science Degree, Computer Information Systems
Computer Career Connection 2001 — 2001
Certifcate, Arts Specialist in Computer Graphics
Catholic Health Initiatives October 2013 - January 2015
Innovage-formerly Total Longterm Care July 2011 - September 2013
Insurance Overload Staffing February 2011 - May 2011
Cigna November 2008 - February 2011
Cigna September 2007 - November 2008
Colorado Access April 2002 - January 2007
Great-West Life 1997 - 2001
Skills
Medical Terminology, Flexible Spending..., Healthcare, Word, Excel, Microsoft Excel, Microsoft Word, Insurance, HIPAA, PowerPoint, Medical Billing, Benefits Administration, Data Entry, Software Documentation, Payroll, Program Management, Process Improvement, Contract Negotiation, ICD-9, Analysis, Account Management, Recruiting, Management, Marketing, Employee Benefits, Team Building, Customer Service, Medicaid, Administrative..., Health Insurance, Strategic Planning, Claim, Public Speaking, Project Management, Administration, Medicare, Claim Investigation, Access, Data Analysis, Microsoft Office, Time Management, Outlook, Training, Leadership, Research, Change Management, Coaching, Performance Management, Leadership Development, Applicant Tracking...
Education
Loretto Heights University 1986 — 1987
B.S., Business Administration
Fort Lewis College 1982 — 1985
Business Administration
Argo Group International Holdings, Ltd. June 2015 - Present
Lumberman's Underwriting Alliance December 2013 - June 2015
York Risk Services Group July 2013 - August 2013
Insurance Overload Staffing July 2012 - January 2013
Volt July 2011 - November 2011
TempsNow March 2009 - September 2010
Hawkeye Claims May 2005 - February 2006
Bituminous In October 2000 - May 2005
NATIONWIDE INSURANCE COMPANY January 2000 - January 2001
KEMPER INSURANCE COMPANY January 1997 - January 2000
Skills
Photography, Portraits, Campaign, Commercial Photography, Wedding Photography, Writing, Portrait Photography, Headshots, Editorial, Event Photography, Public Relations, Weddings, Painting, Drawing, Classroom Instruction, Graphic Design, Editing, Promotions, Fine Art, Photoshop, Social Media, Adobe Creative Suite, Public Speaking, Blogging, Campaigns, Teaching, Nonprofits, Creative Direction, Customer Service, Event Planning, Social Networking, Policy, Workers Compensation, Fundraising, Classroom, Strategic Communications, Leadership, Facebook, Event Management, Copywriting, Creative Writing, Marketing Communications, Conflict Resolution, Advertising, Research, Microsoft Word, Social Media Marketing, Newsletters, Mac, Insurance
Education
University of Northern Iowa 2003 — 2006
BA, Fine Art, Writing
Skyline College 1993 — 1996
Associates of Arts, Arts
Original Image Photography 1995 - Present
Clear Point Claims January 2013 - October 2014
Target September 2010 - March 2011
Kemper Auto and Home May 2006 - August 2007
Insurance Overload Staffing May 2005 - February 2006
Royal & SunAlliance April 2002 - September 2004
Arrowpoint Capital April 2002 - September 2004
Travelers Insurance June 2000 - April 2002
GAB Robins 1997 - 2000
Skills
Liability, Legal Liability, Casualty, Risk Management, Commercial Lines, Personal Injury, Product Liability, Property Damage, Investigation, Insurance, Claims Management, Property & Casualty..., Team Building, Sales, Workers Compensation, Customer Service, Fraud, Microsoft Office, Process Improvement, Microsoft Excel, Claim, Commercial Insurance, Analysis, Negotiation, Casualty Insurance
Education
South Piedmont Community College 2012 — 2012
Human Recourse Department Course Studies, Adult and Continuing Education Administration
The University of Akron 1987 — 1990
Photography
Anchor General Insurance Agency December 2014 - Present
Endeavor General Agency September 2009 - Present
Insurance Overload Staffing May 2013 - October 2013
Endeavor General Agency September 2009 - April 2013
LA Fitness July 2009 - December 2009
Insurance Overload Staffing April 2008 - July 2009
American Claims Management November 2006 - March 2008
Skills
Investigative Research, Negotiation, Supervisory Experience, Microsoft Office, Customer Service, Auditing, Close Attention to..., Subrogation, Public Speaking, Liability, Training, Project Management, Claim, Commercial Insurance, Insurance, Property Damage, Property, Personal Injury
Education
DeVry University-Texas 1996 — 2002
Bachelor of Business Administration (B.B.A.), Information Systems
DeVry University's Keller Graduate School of Management-Texas
Aetna June 2013 - Present
Aetna May 2007 - June 2013
Aetna July 2004 - May 2007
Insurance Overload Staffing May 1999 - July 2004
Safeco May 1995 - May 1999
Safeco May 1991 - May 1995
Skills
Resource Management, Insurance, Claim, Liability, Casualty, Claims Management, Coaching, Negotiation, Leadership, Team Building, Property, Talent Acquisition, Process Improvement, Project Management, General Insurance
Education
Portland Community College
AA, Interior Design
Portland State University 1986 — 1991
BS, Business Admin/Finance
Beacon Risk Strategies May 2014 - Present
Alaska National Insurance Company March 2011 - May 2014
Contract Employeee at Insurance Overload Staffing September 2010 - April 2011
Assurant Employee Benefits May 2005 - September 2010
Insurance Overload Staffing October 2004 - May 2005
Affiliated Computer Services June 2004 - October 2004
Sentry Insurance August 2001 - May 2004
Assurant Health March 1987 - May 2001
Education
Ambassador University 1984 — 1986
Insurance Overload Staffing June 2013 - Present
Unique Advantage August 2011 - March 2012
Tourneau May 2007 - August 2011
Skills
Recruiting, Customer Service, Time Management, Microsoft Excel, Outlook, Training, Sales, Management, Human Resources, Employee Relations
Education
Temple University 2008 — 2011
BBA, Business Administration, Marketing
Serco October 2013 - Present
Atlas Financial Holdings, Inc. June 2011 - August 2013
Fireman's Fund Insurance Company April 2006 - November 2010
National General Insurance August 2000 - April 2006
Insurance Overload Staffing September 1999 - August 2000
Ameriprise Financial Services, Inc. April 1999 - September 1999
Amerisure Insurance 1996 - 1998
Skills
Investigation, Public Speaking, Insurance, Risk Management, Claim, Liability, Liability Analysis, Research, Litigation, Legal Liability, Claim Investigation, Litigation Management, Property & Casualty..., Claims Management, Casualty, Personal Injury, Subrogation, General Insurance, Analysis, Casualty Insurance, Claims Handling, Claims Resolution, Commercial Insurance, Commercial Lines, Communication Skills, Life Insurance, Professional Liability, Property Damage, Underwriting
Education
Webster University
MBA, Business Administration
Rockhurst University
B.A, Political Science
Let's Roll Charter Service, LLC August 2014 - Present
Mosaic Sales Solutions August 2012 - August 2014
INTEGRATED MARKETING SOLUTIONS (IMS) October 2011 - April 2012
Blizzard Entertainment December 2008 - June 2009
Bradley-Morris May 2007 - April 2008
Insurance Overload Staffing March 2005 - May 2007
Titan Auto Insurance January 2004 - March 2005
Progressive Insurance May 2001 - January 2004
Texas Research March 1997 - May 2001
Skills
Computer Hardware, Gaming, Sales Process, Human Resources, Full-cycle Recruiting, Product Marketing, Negotiation, Microsoft Office, Training & Development, Technical Training, Staff Training, Inside Sales, Direct Sales, Computer software, Training, Team Leadership, Social Networking, Leadership, Management, Team Building, Quality Assurance, Employee Training, Program Management, Interviews, Recruiting, PowerPoint, Sales, Customer Service, SDLC, Time Management, Hiring, Networking, Cold Calling, Call Centers, Marketing Strategy, Temporary Placement, Software, CRM, Payroll, Customer Satisfaction
Education
Austin Community College 1989 — 1993
Associates, Business
Insurance Overload Staffing October 2014 - Present
CSC - Computer Sciences Corporation April 2014 - October 2014
ITT Technical Institute December 2013 - April 2014
ITT Technical Institute April 2013 - April 2014
Springleaf Financial Services November 2011 - April 2013
SunTrust Bank April 2010 - October 2011
Remarketing Solutions May 2008 - April 2010
Cumberland Heights Treatment Center June 2006 - December 2007
Self Employed Freelance Work January 2002 - July 2006
NiSource December 1990 - February 2002
Skills
Accounts Payable, Customer Service, Account Management, Banking, Problem Solving, Research, Microsoft Excel, Data Entry, Accounts Receivable, Cross Selling, Communication, Microsoft Word, Creative Solutions, Microsoft Office, Treasury Services, Corporate Finance, Creative Writing, Accounting, Type Rating, Product Offerings, Training
Education
University of Phoenix 2007 — 2008
Associate's degree, Business Administration and Management, General, 3.73 GPA
Indiana University-Northwest
none, Communications
Chapter 13 Trustee October 2009 - Present
YRC Logistics May 2008 - November 2010
Career Pathways, Inc 2009 - 2009
Crowe & Chizek: Creative Financial Staffing March 2008 - March 2008
Aon Risk Services April 2004 - January 2007
Insurance Overload Staffing March 2003 - April 2004
Insta Type Word Processing Company January 1999 - January 2003
J&H Marsh & McLennan April 1997 - January 1999
Education
American InterContinental University 2008 — 2010
Bachelors, Business Administration (emphasis HR)
University of Phoenix 2007 — 2009
Associate of Science, Criminal Justice
Northeastern Illinois University 2002 — 2003
n/a, General Coursework
John Marshall High School 1985 — 1989
College Prep
Addison Group June 2015 - Present
Independent January 2015 - June 2015
Envision Rx Options June 2014 - November 2014
Catamaran RX June 2012 - April 2014
Catalyst Rx June 2011 - June 2012
Walgreens March 2006 - June 2011
Insurance Overload Staffing January 2004 - February 2006
Independent Consultant (self employed) 2001 - 2004
Advocate Health Care 1995 - 2001
Advocate Health Care 1993 - 1995
Skills
Microsoft Office, Outlook, Java, English, Business Analysis, Microsoft Word, Analysis, Time Management, Photoshop, Access, Team Leadership, Adobe Creative Suite, Sales, Team Building, Social Media Marketing, Project Planning, Management, Project Management, Data Entry, Teamwork, Event Planning, HTML, Windows 7, Process Improvement, SQL, Customer Service, Leadership, Public Speaking, Social Networking, Visio, Training, PowerPoint, Computer Hardware, Windows, Social Media, Marketing, Data Analysis, Retail, Troubleshooting, Research, Inventory Management, Merchandising, Strategic Planning, Customer Satisfaction, Teaching, Microsoft Excel, Editing, Budgets, Facebook, Software Documentation
Education
Elgin Community College 1997 — 1999
non degree, Medical Billing and coding level II, Medical Terminology, Anatomy/Physiology
United Airlines July 2015 - Present
TRISTAR Risk Management June 2013 - July 2015
CCMSI November 2009 - June 2013
Insurance Overload Staffing September 2008 - November 2009
United Airlines March 2004 - June 2008
Sedgwick December 2002 - September 2003
Roadway Express, Incorporated November 1999 - October 2002
Unum January 1996 - October 1999
CNA Insurance May 1993 - January 1996
Allstate October 1987 - April 1993
Skills
Claim, Analysis, Workers Compensation, Risk Management, Litigation Management, Strategic Planning, Subrogation, Property & Casualty..., Claim Investigation, Training, Reinsurance, Workers' Compensation..., Claims Management, Policy, Insurance, Legal Liability, Liability, Professional Liability, Commercial Insurance, Claims Resolution, Claims Handling, Casualty, Settlement, General Insurance, Commercial Lines, Underwriting, Health Insurance, Excess, Employee Benefits, Employment Practices..., Investigation, Medicare, Liability Analysis, Accident, Brokers, Disability Insurance, Financial Risk, Product Liability, Property Damage, Umbrella Insurance, Software Documentation, Mediation, Insurance Law, Fraud, Managed Care, Casualty Insurance
Education
Northern Illinois University 1980 — 1985
B.S., Economics
Southern Insurance Underwriters, Inc. August 2015 - Present
Activate Staffing, LLC June 2013 - August 2015
Lincoln Financial Group March 2010 - March 2011
Insurance Overload Staffing February 2008 - February 2009
Insurance Overload Staffing September 2003 - July 2006
FA Richard & Associates 2002 - 2003
Chubb 1997 - 2002
Liberty Mutual 1993 - 1997
Skills
Workers Compensation, Insurance, Employee Benefits, Commercial Insurance, Recruiting, Customer Service, Underwriting, Property & Casualty..., Human Resources, Staffing Services, Temporary Staffing, Employee Relations, Talent Acquisition, Temporary Placement, Permanent Placement, Claim, Health Insurance, Risk Management, Interviews, Casualty, Training, Applicant Tracking..., Contract Recruitment, Casualty Insurance
Education
California State University-Fullerton 1997 — 1999
BA, Communications/Public Relations
The Hawkins Law Firm May 2015 - Present
United Health Group October 2010 - January 2014
Connolly Consulting January 2009 - November 2010
UnitedHealthcare October 2004 - July 2008
UnitedHealth Group September 2004 - July 2008
United Healthcare 1998 - 2008
WellPoint February 2004 - October 2004
Great-West May 2001 - February 2004
Insurance Overload Staffing March 2001 - May 2001
First Health May 2000 - February 2001
Skills
Legal Assistance, Legal Documents, Legal Research Skills, Legal Writing, Federal Civil..., Legal Contract Review, Health Insurance, HIPAA, Insurance, Medicare, Training, Quality Assurance, Employee Benefits, Leadership, Call Centers, Medical Terminology, Medical Billing, Claim, Customer Service, Outlook, Claims Resolution, Claims Handling, Claims Management, Document Drafting, Personal Injury...
Education
Collin County Community College 2014 — 2015
Paralegal Studies Certificate, Paralegal Studies, 4.0/4.0
Wade College 1994 — 1996
Associate of Arts (A.A.), Fashion Merchandising, 4.0
Intellisource June 2012 - May 2014
Insurance Overload Staffing 2011 - 2012
Colorado Intergovernmental Risk Sharing agency February 2008 - September 2009
Entertainment Brokers International May 2003 - October 2007
Fireman's Fund Insurance Company November 1998 - May 2003
Skills
Commercial Lines, Commercial Insurance, Umbrella Insurance, Property & Casualty..., Employment Practices..., Liability, Legal Liability, Casualty, Underwriting, Professional Liability, Inland Marine, Insurance, Liability Analysis, Claim, Workers Compensation, Reinsurance, Risk Management
Education
Colorado State University
Bachelor of Science (B.S.), Education
Crum & Forster March 2014 - Present
Insurance Overload Staffing August 2006 - October 2014
Tiffany & Co. September 2006 - January 2014
Broadspire February 2008 - November 2011
Travelers August 2004 - January 2006
Macy's November 1996 - August 2004
Skills
Sales, Retail, Fashion, Workers' Compensation..., eCommerce, Customer Service, Case Managment, Management, Vendor Relationships, Microsoft Word, Microsoft Excel, PowerPoint, Outlook, Lotus Notes, Adobe, Internet, AS400 system, TeamMate, Host, MCS, Dashboard, Risk-tech, Package handler, Gift wrapper, Communication, Clerical Work, Time Management, Dependable Team Player, Highly detail oriented, Work Well Independently, Transporter, Employee Training, Marketing, Blue Cherry, 24 Hour response, Account Management, Data Entry, Problem Solving, Team Leadership, Cross-functional Team..., Order Picking, E-commerce, Merchandising
Education
Bloomfield College 1997 — 2001
Bachelor of Arts (BA), Communication and Media Studies
County College of Morris 1993 — 2000
Associate of Arts (AA), Broadcast Journalism
Academy of Arts University (online)
Pursing a Masters of Arts, Fashion Merchandising
Liberty Mutual Insurance July 2014 - Present
Liberty Mutual Insurance 2009 - Present
Insurance Overload Staffing 2003 - 2009
Pacific Bell/SBC/AT&T February 2001 - December 2002
AT&T July 1994 - February 2001
Skills
Liability, Claims Resolution, Claim Investigation, Evaluation, Strategic Negotiations, Mediation, General Insurance, Analysis, Litigation, Litigation Management, Casualty, Risk Management, Property Damage, Fraud, Investigation, Commercial Lines, Underwriting, Subrogation, Employee Benefits, Workers Compensation, Training, Commercial Insurance, Casualty Insurance
Education
Lower school
Metropolitan State University of Denver
BS, Criminal Justice
The Student Network for Medical Billing and Coding April 2013 - Present
ABI Medical Billing Systems April 2007 - Present
Caliber College April 2008 - October 2010
Consolidated Patient Finanical Services October 2008 - October 2009
Anthem College Online May 2006 - January 2008
Anthem College Online January 2005 - January 2008
ABC Medical Billing, Inc February 2002 - January 2005
Claimstat Physician Reimbursement April 1999 - March 2002
Insurance Overload Staffing November 1993 - February 1996
New City Health Center December 1986 - April 1989
Skills
Electronic Billing, Compliance Consulting, ICD -9 and CPT Coding, EMR Consulting, Benefits Verifications, Health Provider..., Soft Collections, Healthcare Reimbursement, Support Staff Training, In-Service Training, Course Creation, Claims Management, Health Insurance, Medical Coding, CPT, Collections, EMR
Education
Anthem College 2010 — 2012
BS, Healthcare Management
High Tech Institute 2001 — 2003
AS, Medical Billing and Coding
Hennepin Technical College 1995 — 1996
Medical Office Assistant/Specialist
Telamon Insurance & Financial Network TempInsurance Overload StaffingAugust 2007 - March 2008
Insurance Overload Staffing August 2007 - March 2008
Sheldon A. Cohen Insurance Agency February 1990 - November 2006
Education
Massachusetts Bay Community College 1985 — 1988
Law
BBSI May 2012 - Present
Columbia Distributing June 2010 - May 2012
Con-way Inc. May 2001 - July 2010
Insurance Overload Staffing February 2001 - May 2001
COUNTRY ® Financial February 2000 - November 2000
State of Oregon December 1998 - February 2000
Farmers Insurance May 1994 - December 1998
Skills
Insurance, Claims Management, Forecasting, Financial Risk, Liability, Risk Management, Claim, Workers Compensation, Commercial Insurance, Employee Benefits, Property, Underwriting
Education
Portland State University 1989 — 1993
BS
Consumers Life Insurance October 2008 - Present
Insurance Overload Staffing March 2006 - April 2008
Education
David N. Myers University
BS, Business Admin/HR
The Hanover Insurance Group December 2009 - Present
The Hanover Insurance Group August 2008 - December 2009
Collins and Company August 2007 - August 2008
Insurance Overload Staffing August 2006 - February 2007
Koning & Associates Independent Insurance Adjusters serving California, Nevada & Arizona 2002 - 2004
Skills
Claim, Insurance, Litigation, Liability, Legal Liability, Mediation, Legal Writing, Negotiation, Workers Compensation, Adjustments, Excess, Investigation, Personal Injury, Commercial Litigation, Insurance Law, Subrogation, Liability Analysis, Casualty, Litigation Management, Property & Casualty..., Claims Management, Claim Investigation, Casualty Insurance, Property Damage
Education
Elmhurst College 1982 — 1985
B.S. Business Administration, Marketing
andrew warde 1980 — 1980
Hendersonville High School
Marketing Consulting Medicare & Retirement Business Detection Mgr.UnitedHealthcareNovember 2012 - July 2013
Self-Employed February 2012 - September 2012
UnitedHealthcare September 2011 - January 2012
UnitedHealthcare April 2011 - September 2011
THE MARSH September 2010 - April 2011
SECUREPATH BY TRANSAMERICA July 2009 - October 2009
UnitedHealthcare March 2009 - July 2009
Insurance Overload Staffing September 2008 - November 2008
OptumHealth January 2008 - July 2008
UnitedHealth Group June 2007 - January 2008
Skills
Project Management, Direct Marketing, Business Analysis, Health Insurance, Medicare, Proposal Writing, Insurance, Healthcare, Account Management, Process Improvement, Cross-functional Team..., Analytics, Strategic Planning, Vendor Management, Marketing, Program Management, Marketing Strategy, Strategy, Change Management, Leadership, Training, Management, Competitive Analysis, Market Research, Product Marketing, Integrated Marketing, Sales Operations, Sales, E-commerce, Online Marketing, Advertising, Budgets, Product Development, Brand Management, Market Planning, Analysis, Recruiting, CRM, Product Launch, Event Management, Email Marketing, Lead Generation, Media Relations, Marketing Communications, Market Analysis, Strategic Partnerships, Press Releases, Salesforce.com, Marketing Management, B2B Marketing
Education
University of Saint Mary - Minnesota 2010 — 2011
Working on Masters of Business Administration, Business with concentration in Marketing
St. Catherine University 2003 — 2005
B.A., Communications
Chippewa Falls Senior High School
Arthur J. Gallagher October 2006 - February 2013
Insurance Overload Staffing November 2004 - August 2007
Superior Ambulance Service March 2003 - July 2004
MacNeal Hospital March 2001 - March 2003
UnitedHealthcare 1995 - 2000
Skills
Professional Liability, Casualty, Microsoft Office, SharePoint, Training, Excess & Surplus Lines, Property & Casualty..., Tax Returns, Tax Preparation, Health Insurance, Medicare/Medicaid..., HMO, Capitation, Teaching English as a..., Reinsurance
Education
Waubonsee Community College 1984 — 1998
Associate of Science (A.S.), Liberal Arts and Sciences, Math and ESL
Columbia Basin College 1992 — 1994
Spanish and Early Childhood Education
Illinois State University 1986 — 1990
Business Education and Psychology
Ajilon August 2014 - Present
Almond and Associates May 2014 - August 2014
Express Employment Professionals April 2014 - May 2014
Express Employment Professionals SA September 2013 - March 2014
Almond and Associates December 2012 - September 2013
Insurance Overload Staffing June 2009 - October 2012
Liberty Mutual September 2010 - April 2012
Zurich Insurance April 2006 - January 2009
PACE Staffing Network June 2004 - April 2006
Wyndham Hotel April 2001 - April 2004
Skills
Diligent, Data Entry, Customer Service, Administrative..., Recruiting, Human Resources, Outlook, Social Networking, Microsoft Office, Marketing, Microsoft Excel, Office Management, Teamwork, Time Management
Education
Highline College 1994 — 1995
N/A, Academics
Highline High School 1990 — 1994
Diploma, Academics
Insurance Overload Staffing July 2014 - Present
Xerox Business Services, LLC July 2013 - July 2014
Xerox Human Resources Outsourcing May 2012 - June 2013
Elk Valley Health Services a wholly owned subsidiary of Critical Homecare Solutions, Inc. May 2011 - January 2012
Abacus Staffing November 2010 - April 2011
Guardian Healthcare Providers March 2008 - February 2010
Medical Staffing Network June 2007 - February 2008
TEMPORARY JOB ASSIGNMENTS May 2004 - March 2007
Apartment Selector 2003 - 2006
Staffmark April 2002 - April 2004
Skills
Full-cycle Recruiting, Direct Recruiting, Internet Recruiting, Customer Service, Microsoft Office, Interviewing, Talent Management, Recruiting, Interviews, Process Improvement, Screening, Sourcing, Employee Relations, Human Resources, Temporary Placement, SDLC, New Hire Orientations, Employee Benefits, Leadership, Temporary Staffing, Management, Job Fairs, Onboarding, Coaching, Applicant Tracking..., Talent Acquisition, Technical Recruiting, Background Checks, Taleo, Staffing Services, Benefits Administration, HRIS, Screening Resumes, Hiring, Benefits Negotiation, Contract Recruitment, Deferred Compensation, PeopleSoft, Performance Management
Education
Univesity of Phoenix 2011 — 2015
Bachelor's degree, Human Resource Management, 3.79 GPA
Arkansas State University
Accounting, 3.0
Amgen February 2015 - Present
Thermo Fisher Scientific January 2011 - February 2015
Merck June 2000 - January 2011
Insurance Overload Staffing 1998 - 2000
Skills
Executive Search, Account Management, Business Development, Freight Forwarding, Sales Management, Logistics, New Business Development, Supply Chain, Business Process..., Sales Operations, Marketing, Sales, Pricing, Operations Management, Supply Chain Management, Contract Negotiation, Cross-functional Team..., Key Account Management, Logistics Management
Education
Point Loma Nazarene University 1988 — 1992
B.A., Business
AIG June 2015 - Present
Metlife December 2013 - May 2015
Rental Insurance Services August 2004 - March 2013
Insurance Overload Staffing December 2003 - August 2004
GMAC Insurance February 2002 - December 2003
Skills
Insurance, Commercial Insurance, General Insurance, Employee Benefits, Health Insurance, Negotiation, Customer Service, Liability, Property & Casualty..., Claim, Underwriting, Risk Management, Casualty, Claims Management, Legal Liability, Subrogation, Property Damage, Casualty Insurance
Education
Florida Atlantic University 1985 — 1992
Bachelor of Business Administration (BBA), Finance, General
Palm Beach Community College 1982 — 1984
Bachelor of Business Administration (B.B.A.) with major in Finance, Chemistry
York Risk Services March 2014 - Present
IRS Recruitment July 2012 - March 2014
Insurance Overload Staffing October 2008 - January 2009
Jevic Transportation March 2004 - April 2008
Risk Enterprise Management June 2001 - January 2004
Skills
Claims, Contract Negotiation, Insurance, Workers Compensation, Litigation, Litigation Management, Claims Management, Mediation, Investigation, Negotiation, Customer Relations, Expense Control, Liability, General Liability, Microsoft Office, Casualty, Supervisory Skills, Word, Problem Solving, Budgeting, Outlook, Administrative Support, Process Improvement, Team Building, Contract Management, Audit, Fraud, Account Management, Operations Management, Cost, Risk Management, Settlements, Claim, Legal Liability, Accident, Personal Injury, Casualty Insurance, Excess, Customer Service, Administrative...
Education
Hobart and William Smith Colleges 1974 — 1978
BS, Political Science
UPS September 2011 - January 2012
Insurance Overload Staffing February 2007 - February 2008
Aon Risk Services March 2002 - March 2003
Liberty Mutual Insurance March 1997 - February 2002
Skills
Claims Administration, Subrogation, Insurance Claims, Claims, Facebook Admin for Non...
Education
Clifford J Scott High school 1990 — 1994
Lincoln University
Abacus Group, LLC June 2015 - Present
Randstad Healthcare September 2014 - July 2015
Starpoint Solutions 2013 - 2014
The Advisory Board Company April 2013 - June 2013
Express Employment Professionals September 2012 - April 2013
Insurance Overload Staffing May 2012 - July 2012
Express Employment Professionals March 2012 - May 2012
Adecco Staffing, USA September 2011 - February 2012
Epoxies, Etc... January 2010 - May 2011
AIM Solder June 2009 - December 2009
Skills
Accomplished..., Established Efficiency, Results Focused, Customer Service, Excel, Billing, Invoicing, Administrative Support, Efficiency, Microsoft Excel, Administrative..., Customer Satisfaction, Employee Relations, Result Oriented, Human Resources, Outlook, Strategic Planning, Talent Acquisition, Employee Benefits, Management, Marketing, Payroll, Interviews, Temporary Staffing, Budgets, Training, Team Building, Coaching, Time Management, Event Planning, Access, Performance Management, Recruiting, PeopleSoft, Teamwork, Microsoft Word, Software Documentation, Accounting, College Recruiting, PowerPoint, Project Management, Leadership, Process Scheduler, Benefits Administration, Process Improvement, System Administration, Accounts Receivable, Inventory Management, Onboarding, Sourcing
Education
Ashford University - Cum Laude Graduate 2009 — 2010
Bachelor of Arts, Psychology
American InterContinental University 2006 — 2008
Associate of Arts, Business Admin., concentration in Health Care
Liberty Mutual Insurance April 2008 - Present
Insurance Overload Staffing January 2008 - April 2008
Esis Claims Service September 2002 - October 2007
Esis Claims 2002 - 2007
Bristol West Insurance Group April 2000 - September 2002
Education
LeTourneau University 2003 — 2006
BBA, Business Administration
Insurance Recruiting Specialists July 2011 - Present
Insurance Overload Staffing March 2011 - June 2011
Sedgwick Claims Management Services, Inc October 2009 - March 2011
BBSI August 2008 - July 2009
Avizent Risk November 2005 - August 2008
Broadspire August 2003 - November 2005
INSERVE INSURANCE CORP May 2001 - August 2003
York Claims Service/AR-CMI January 2000 - May 2001
Skills
Self Insurance..., Workers' Compensation..., Workers' Compensation..., Time Management, Administration, FMLA, Background Checks, Investigation, Mediation, Litigation, Public Speaking, Fraud, Property Claims, Teamwork, Leadership, Skip Tracing, Indemnity, Moms, Claims Management, Claim, Insurance, Legal Liability, Liability, Litigation Management, Subrogation, Workers Compensation
Education
Sierra Nevada College 1984 — 1985
Bachelor of Applied Science (B.A.Sc.), Business Administration and Management, General
Actively Looking August 2014 - Present
Insurance Overload Staffing October 2013 - January 2014
HomeServices of America December 2012 - April 2013
Pro Staff August 2012 - November 2012
American Family Insurance October 2011 - November 2011
American Family Insurance September 2011 - October 2011
American Family Insurance August 2011 - September 2011
American Family Insurance January 2011 - August 2011
American Family Insurance November 2004 - December 2010
Independent Insurance Agency February 1993 - October 2004
Skills
Property & Casualty..., Umbrella, Commercial Insurance, Casualty, Insurance, Microsoft Excel, Microsoft Word, Microsoft Office, Powerpoint- Intermediate, Accident & Health..., Health Insurance
Education
Kaplan University 2013 — 2013
Accident & Health Licensing, Insurance
Index Computers 2012 — 2012
Course Completion, Microsoft Office
Mary Brewer Insurance 1995 — 1995
Property & Casualty Licensing, Insurance
A C Reynolds High 1982 — 1986
Western National Insurance February 2002 - Present
Western National Mutual Insurance 2000 - 2002
Insurance Overload Staffing 1992 - 2000
Skills
Insurance, Commercial Insurance, Professional Liability, Subrogation, Reinsurance, Litigation Management, Claim Investigation, Inland Marine, Employment Practices..., Property Claims, Liability Analysis, Property Damage, Risk Management, D&O, Employee Benefits, Brokers, Excess, Health Insurance, Claims Resolution, Product Liability, Risk Assessment, Financial Risk, Personal Injury, Property
Education
St. Cloud State University 1979 — 1984
BS, Marketing
Greater New York Insurance March 2015 - Present
Coldwell Banker June 2009 - May 2013
Gallagher & Bassett August 2012 - April 2013
Insurance Recruiting Specialist August 2008 - October 2008
Insurance Overload Staffing October 2002 - July 2008
Linwood Consultants January 2008 - May 2008
Aetna Insurance January 2007 - May 2007
Liberty Mutual Insurance September 2004 - April 2006
Murdock Claims Management November 2000 - September 2002
Farmers Insurance Company November 1999 - November 2000
Skills
Accident Investigation, Negotiation, Settlement, Verify and analyze data, Contact, Conducting Interviews, detailed analysis, correct errors or..., Analysis, Legal Liability, Liability, Errors, Leadership, Sales, Training, Claim, Employee Benefits, Subrogation, Workers Compensation, Personal Injury, Property Damage, Customer Service, Insurance
Education
Asnuntuck Community College
Pharmacy Technician
Western Connecticut State UniversityBachelor
BS Education, Elementary Education and Teaching
Philadelphia Insurance Companies June 2014 - Present
Zenith Insurance Company (United States) September 2010 - June 2014
Allied Insurance June 2004 - September 2010
Allied Insurance November 1999 - June 2004
Allied Insurance December 1998 - November 1999
Nationwide Insurance January 1998 - December 1998
TIG January 1997 - January 1998
State Farm Insurance April 1994 - January 1997
Insurance Overload Staffing July 1991 - January 1994
State Farm Insurance October 1988 - July 1991
Skills
Casualty, Property & Casualty..., Liability, Claim, Legal Liability, Liability Analysis, Commercial Lines, Product Liability, Property Damage, Team Building, Litigation, Claims Management, Customer Service, General Insurance, Commercial Insurance, Inland Marine, Professional Liability, Subrogation, Litigation Management, Umbrella Insurance, Reinsurance, Employment Practices..., Workers Compensation, Insurance, Claim Investigation, Claims Resolution, Workers' Compensation..., Claims Handling, Brokers, Accident, Underwriting, Health Insurance, D, Casualty Insurance
Education
State University of New York College at Cortland 1983 — 1997
BA, Economics
Fullerton College 1982 — 1983
Bachelor of Arts, Economics, Science
Claims One May 2008 - August 2009
Insurance Overload Staffing May 2006 - May 2008
ESIS March 2005 - May 2006
Sedgwick CMS June 2002 - January 2005
Skills
Workers' Compensation..., Supervisory Skills, Claims Management, Leadership, Claim Investigation, Settlement, Litigation, Commercial Lines, Subrogation, Microsoft Office, Training, Property & Casualty..., Workers Compensation, Customer Service, Claim, Legal Liability, Claims Handling, Insurance
Education
Roosevelt University 1985 — 1987
BSBA, Marketing
Northern Illinois University 1982 — 1984
None, Advertising
Kishwaukee College 1981 — 1982
AAS, Business
Cathedral High School 1976 — 1980
Diploma, College Prep
School name:
Professional Staffing Services May 2012 - September 2012
Sedgwick, Inc. May 2011 - March 2012
RAC Risk Services, LLC 2008 - 2011
Gallagher Bassett March 2008 - August 2008
Insurance Overload Staffing November 2007 - February 2008
Sedgwick, Inc. April 2006 - December 2006
Broadspire September 1999 - February 2006
Skills
Claim Investigation, Reserving, Litigation Management, Settlements, Claim Resolution, Medical Terminology, Action Plans, Subrogation, Lien Recovery, Large Loss Handling, Client Reporting, Excess Reporting, Oral Communication, Written Communication, Time Management, Problem-solving, Decision Making Skills, Organizational Skills, Claims Resolution, Casualty, Account Management, Claims Management, Legal Liability, Liability, Commercial Insurance, Excess, Workers' Compensation..., Claim, Casualty Claims, Human Resources, Managed Care, Workers Compensation, Settlement, Risk Management, Brokers, Mediation, Employment Practices..., Liability Analysis, Accident
Education
Northern Illinois University 1991 — 1994
Bachelor of Science, Criminology and Psychology
Addison Trail 1985 — 1989
Compton Unified School District May 2013 - Present
Inglewood Unified School District August 2005 - Present
Keenan and Associates September 2003 - August 2005
Insurance Overload Staffing April 2003 - August 2003
State Compensation Insurance Fund July 1987 - March 2003
Education
Biola University 1978 — 1982
BS, Business Administration- Marketing
Jerome Schottenstein Center 1997 - Present
OSU Athletics 1987 - Present
Vaco Industries/ Temp Agencey July 2013 - March 2014
Travelers May 2012 - March 2013
Sedgwick CMS January 2011 - May 2012
Chesterfield Services, Inc January 2008 - February 2010
Insurance Overload Staffing 2006 - 2008
Utica National Insurance Group November 2004 - October 2006
The Northern Group January 2002 - September 2004
The Longaberger Co. January 2000 - January 2002
Skills
Insurance, Human Resources, Leadership, Benefits Administration, Project Management, Customer Service, Nursing, System Administration, Cost Benefit, Icd, Workers Compensation, Claim, Claims Management, Employee Benefits, Property & Casualty..., Risk Management, Employee Relations, Policy, Team Building, Negotiation, Claim Investigation, Account Management, Workers' Compensation..., Liability, Interviews, Disability Insurance, Management, FMLA, ICD, Training
Education
BGSU 1971 — 1975
Degree: B.S, Education
Bowling Green State University 1971 — 1975
B.S. In Education, Elementary Education
Insurance Overload Staffing February 2008 - January 2013
Skills
Subrogation, Negotiation, Litigation, Insurance, Claims Management, Claim, Customer Service, Liability
Education
San Diego State University-California State University 1978 — 1980
BS, Criminal Justice Administration
Commercial Index Bureau May 2008 - July 2014
Insurance Overload Staffing March 1996 - May 2008
Amtrak January 1993 - March 1996
Skills
Background Checks, Investigation, Surveillance, Private Investigations, Fraud, Asset Protection, Skip Tracing, Executive Protection, Security Operations, Criminal Investigations
Education
Averett University 1980 — 1984
Bachelor of Arts (B.A.), Business Administration and Management, General
Custer Ambulance Service Insurance/BillingCuster Ambulance Service IncMay 2005 - May 2007
Insurance Overload Staffing January 1991 - July 1999
Travelers Insurance January 1987 - August 1990
Prudential Insurance May 1983 - June 1990
Education
Governors State University 1996 — 1997
none, Health Care Admin
Prairie State College 1973 — 1974
none, Psych/Busniess Admin
South suburban Collete 1969 — 1972
none, Psych/Business
Risk Management Services 2011 - Present
PMK Customs LLC 2010 - 2012
Insurance Overload Staffing 2010 - March 2011
Progressive Insurance December 2005 - August 2009
Skills
Claims Management, Insurance, General Insurance, Property & Casualty..., Casualty, Claim, Commercial Insurance, Liability, Workers Compensation, Subrogation, Claim Investigation, Customer Service, Legal Liability, Casualty Insurance
Education
Cuyahoga Community College 1976 — 1978
Associate, Business Administration
John F Kennedy High School 1965 — 1969
Aon Risk Services, Inc May 2008 - August 2009
Insurance Overload Staffing June 2007 - April 2008
Marsh, Inc February 2006 - May 2007
Aon Risk Services, Inc December 2001 - September 2005
MetLife Investors March 1990 - June 2001
Education
California State University-Los Angeles 1980 — 1982
ba, business
California State University
B.S, Business Administration
Los Angeles City College
A.A, Business Administration
Act-1 Group January 2015 - Present
Corporate Resource Services, Insurance Overload Staffing October 2005 - January 2015
Insurance Overload Staffing April 2005 - October 2005
Education
DeVry University 2004 — 2006
Business Administration, BIS
Macy’s August 2011 - July 2013
Insurance Overload Staffing October 2008 - January 2010
Insurance Overload Staffing - Brooke Agency Services Co July 2008 - October 2008
Travelers October 2005 - June 2008
Becker’s Insurance Service January 2005 - October 2005
El Dorado Insurance Agency February 2004 - October 2004
Business Insurance Group October 2003 - February 2004
One Beacon Insurance Group July 1991 - December 2002
Skills
Microsoft Office, Policy, Contract Negotiation, Insurance, Sales, Underwriting, Commercial Insurance, New Business Development, Property & Casualty..., Workers Compensation, Casualty, Real Estate, Pricing
Education
Houston Community College
Associate of Science (A.S.), Real Estate
Phillis Wheatley High School 1977 — 1980
Diploma, N/A
The Claims Solution April 2014 - May 2015
Harvey Watt & Company October 2007 - April 2014
Insurance Overload Staffing November 1998 - October 2007
Skills
Insurance, Workers Compensation, Claim, Property & Casualty..., Employee Benefits, Claims Management, Training, Human Resources, Underwriting, Recruiting, Disability Insurance, Customer Service, Disability Management, Legal Liability, Interviews, Negotiation, Health Insurance, Risk Management, Policy, Contract Negotiation, Managed Care, LTD, Technical Recruiting, Permanent Staffing, Staff Management
Education
Pierce College at Fort Steilacoom
Associate’s Degree, Socia Studies Mental Health
TEKsystems September 2013 - Present
Nationwide Insurance 2013 - Present
A 2012 - September 2013
Westfield Specialty Brokerage Services September 2010 - July 2012
O'Dell Insurance Agency 2007 - September 2010
Crotty Financial Services July 2009 - July 2010
Insurance Overload Staffing August 2008 - July 2009
Skills
Insurance, Requirements Analysis, Motorcycle, Microsoft Office, Customer Service, Microsoft Excel, Risk Management, Microsoft Word, Strategic Planning, System Testing, Property, Commercial Insurance, Quality Center, Manual Testing, SharePoint, General Insurance, Workers Compensation, Analysis, Access, Brokers, Health Insurance, Marketing, Agile Methodologies, Sales Management, Team Building, Life Insurance, Defect Tracking, Sales, New Business Development, Account Management, Liability, Umbrella Insurance, Underwriting, Customer Satisfaction, User Acceptance Testing, Test Planning, Functional Testing, Agile Testing, Test Automation..., Term Life Insurance, Bug Tracking, Defect Life Cycle, Defect Logging, Test Management Tool, Software Quality..., QTP, Guidewire, Guidewire Policy Center, Guidewire Rating, SDLC
Education
Ohio University
Insurance Overload Staffing November 2014 - Present
Portrait Innovations April 2013 - June 2014
Bank of America November 2010 - April 2013
CIGNA Healthcare March 2010 - November 2010
Aetna June 2007 - February 2010
Education
Appalachian State University 2004 — 2007
Elem. Edu.
Insurance Overload Staffing January 2014 - Present
Cambridge Integrated Services/Sedgwick August 2001 - September 2013
Cunningham Lindsey October 1999 - July 2001
Browning Ferris Industries November 1988 - September 1999
Skills
Automobile Liability, General Liability, Claims Management, Insurance, General Insurance, Reinsurance, Subrogation, Underwriting
Education
Lamar University 1979 — 1982
Associate's degree, Business Data Processing
Robert Half Staffing and Recruiting August 2014 - January 2015
Insurance Overload Staffing May 2014 - August 2014
Priority Management Group September 2013 - December 2013
Mindful Books and Ephemera June 2011 - January 2013
Monadncok Community Hospital April 2001 - March 2011
Skills
Healthcare Finance, Hospitals, DME, Accounting, Medical Billing, Accounts Receivable, Contract Management, Medical Coding, ICD-9-CM, ICD10CM, CPT, HCPCS, Modifiers, UB04, CMS-1500, PPO, HMO, Prior Authorization, New Business Development, Referrals, EHR, Customer Service, Human Anatomy, Human Physiology, Medicare/Medicaid..., Training, Microsoft Excel, Microsoft Word, Outlook, PowerPoint, Operations Management, Sales, Recruiting, Management, Microsoft Office, Data Entry, Team Building
Education
Penn Foster Career School 2015 — 2016
ASSOCIATE'S IN PARALEGAL STUDIES, 3.0
Penn Foster 2014 — 2015
Associates, Paralegal
The CHP Group May 2011 - Present
Portland State University June 2010 - February 2011
Portland State University July 2009 - May 2010
TRISTAR Risk Management July 2008 - March 2009
Insurance Overload Staffing August 2007 - July 2008
Anesthesia Associate Inc July 2006 - September 2006
Tanasbourne Family Medicine February 2005 - June 2006
Education
Portland State University - School of Business 2008 — 2012
Bachelor, Business Administration and Human Resource Management
Portland Community College 2005 — 2008
Associate, Science
Portland Community College 2002 — 2002
Associate of Science, GED
TEKsystems September 2011 - Present
Insurance Overload Staffing October 2010 - April 2011
Ajilon August 2010 - September 2010
Education
Shoreline Community College 2003 — 2005
Associates, Health Information Technology
Juanita High School 1994 — 1997
Diploma
Rubin and Raine April 2011 - August 2011
Rubin and Raine April 2011 - August 2011
The Delsen Group January 2011 - March 2011
CNIC Health Solutions July 2010 - December 2010
Insurance Overload Staffing April 2010 - July 2010
CIS Commercial Insurance Services April 2002 - March 2009
Commercial Insurance Services January 2009 - January 2009
Sony Corporation February 1999 - January 2002
Sony 1999 - 2002
UnitedHealthcare January 1986 - November 1999
Education
Colorado State University
MathGeneral Studies
Urban League of Greater Pittsburgh June 2011 - Present
Insurance Overload Staffing March 1998 - July 2001
Education
Point Park University 2011 — 2013
Master of Arts, Organizational Leadership
Carlow University 2007 — 2010
Bachelor of Arts, Liberal Studies
Community College of Allegheny County 2000 — 2007
Associates, education
Markel Corporation December 2012 - Present
Insurance Overload Staffing August 2012 - December 2012
Scottsdale Insurance Company August 2007 - November 2011
MFS Investment Management August 2005 - August 2006
Vanguard December 1997 - July 2005
Skills
Underwriting, Insurance, Property & Casualty..., Liability, General Liability, Insurance Claims, Process Improvement, Excel, General Insurance, Accounting, Compliance, Audit, Word, AS400, Lotus Notes, Business Process..., Data Analysis, Microsoft Office, Problem Solving, Business Intelligence, Business Process, Customer Service, Financial Analysis
Education
Chapman University 1993 — 1996
Bachelor of Arts (B.A.), Art History, Criticism and Conservation
Zurich Insurance Company Ltd June 2014 - Present
Zurich North America October 2013 - June 2014
Insurance Overload Staffing July 2013 - October 2013
Xsport Fitness Elston January 2013 - July 2013
Cadillac Ranch July 2011 - August 2011
Argonne National Laboratory June 2010 - August 2010
Jewel Osco May 2007 - August 2007
Jewel Osco February 2006 - August 2006
Skills
LaTeX, Java, CAD, Excel, Microsoft Office, Mathematica, Octave
Education
Illinois Institute of Technology 2011 — 2012
1 year of Masters classes, Physics
Beloit College 2007 — 2011
Bachelor of Science (B.S.), Physics
Ashley Stewart November 2012 - Present
Medix Staffing Solutions June 2013 - November 2013
Sedgwick CMS 2008 - 2011
The Hartford March 2004 - May 2008
Zurich North America May 2004 - August 2005
Insurance Overload Staffing December 2003 - May 2004
Martin Boyer Cambridge December 2000 - July 2003
Specialty Risk Services August 1999 - December 2000
Education
Northern Illinois University 1994 — 1998
Bachelor of Science (BS), Community Health
Eastern Illinois University 1991 — 1993
Amerisure Insurance 2009 - 2012
Liberty Mutual Insurance April 2008 - June 2009
Insurance Overload Staffing December 2008 - April 2009
Esis Claims September 2002 - October 2007
Education
LeTourneau University 2003 — 2006
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services
IRS - Insurance Recruitment Services 2010 - Present
Xchanging 2008 - 2011
Insurance Overload Staffing August 2008 - December 2008
Skills
Workers Compensation, Medical Coding, Medical Terminology, Medical Case Management, Claims Management, Claim, Insurance, Casualty, Commercial Insurance, Employee Benefits, Legal Liability, Liability, Litigation Management, Subrogation
Education
Grand Canyon University 2011 — 2013
Bachelor of Science (B.S.), Health/Health Care Administration/Management
HBU 1992 — 1996
Bachelor of Science (B.S.), Nursing
Network Adjusters 2009 - 2010
Insurance Overload Staffing August 2002 - March 2009
State Farm Insurance January 1992 - December 2000
Education
Associate in Claims
Siena College
Bachelor of Arts (B.A.), Political Science and Government
MetroPCS June 2010 - Present
Insurance Overload Staffing July 2006 - December 2008
RBS Lynk November 2004 - February 2006
GTE/Verizon Wireless January 2000 - August 2001
Skills
Cellular Communications, Account Management, Sales Operations, Sales Management, Sales Process, Customer Service, Customer Satisfaction, Customer Retention, Customer Experience, Retail, Call Center, Wireless, Insurance, Claims Management
Education
Georgia Perimeter College
Associate of Arts (AA), Communications
National Interstate Insurance Company December 2014 - Present
Independent Adjuster May 2003 - Present
Insurance Overload Staffing May 2003 - Present
TransGlobal Adjusting Corporation February 2013 - February 2014
GAB Robins September 2001 - May 2003
Progressive Insurance March 1997 - October 2000
Skills
Property & Casualty..., Insurance, Customer Service, Negotiation, Commercial Insurance, General Insurance, Claim, Liability, Casualty Insurance, Claims Management, Legal Liability, Professional Liability, Subrogation, Property Damage, Litigation Management, Claims Handling
Education
Cleveland State University
St. Joseph High School
Insurance Overload Staffing 2012 - 2012
Skills
Microsoft Suite, SharePoint, PC Law, Tabs, Timberline Accounting, Peachtree, Ad Hoc Reporting, Ad Hoc Networks, Human Resources, Accounts Payable, Accounts Receivable, Payroll, Pegasys
Education
LeMoyne-Owen College 1997 — 2000
Sociology & Psychology, 3.0
Insurance Overload Staffing 2011 - 2012
Education
Grambling State University 1991 — 1995
Bachelor of Science (B.S.), Criminal Justice and Pre-Law
Clayton State University 2010 — 2012
certificate, Paralegal
None at this time February 2013 - Present
State Farm 1999 - 2013
Insurance Overload Staffing February 1998 - February 1999
Columbine Claim Service April 1995 - February 1998
Temple Inland Mortgage 1997 - 1998
Farmers Insurance Group of Companies 1995 - 1998
United States Fidelity and Guaranty Insurance April 1978 - March 1995
General Motors Acceptance Company 1974 - 1978
Skills
Customer Service, Property Claims, Property Damage, Visual Inspection, Building Inspections, Field Inspection
Education
Fort Hays State University 1972 — 1974
Bachelor of Business Administration (BBA), Business/Commerce, General
Kansas State University 1968 — 1970
Business/Commerce, General
Designed Just For You Custom Jewelry & More November 1990 - Present
Hantz Group September 1999 - December 2001
Insurance Overload Staffing February 1996 - January 2000
Education
Oakland University 1971 — 1972
English/Language Arts Teacher Education
Oakland University 1971 — 1972
English/Language Arts Teacher Education
Insurance Overload Staffing October 2012 - June 2013
Community Associaton Underwriters 2012 - 2013
Skills
Claims Management, Property & Casualty..., Claim, Liability, Subrogation, Casualty, Claims Handling, Claims Resolution, Commercial Lines, Property Damage, Claim Investigation, Legal Liability, Litigation Management, Workers' Compensation..., Liability Analysis
Education
Temple University 1998 — 1999
Bachelor of Arts (B.A.), CJ & AF AM Studies
None January 2013 - Present
State Farm 2014 - 2015
Gallagher Bassett Services, Inc. 2013 - 2014
HDI-Gerling Verzekeringen N.V. 2012 - 2013
HDI-Gerling Verzekeringen N.V. 2012 - 2013
Sedgwick May 2010 - January 2012
Insurance Overload Staffing September 2008 - May 2010
Kemper Insurance February 2004 - September 2008
Dominick's Finer Foods June 1999 - February 2004
Skills
Casualty Insurance, Liability, Claim, Legal Liability, Product Liability, Insurance, Commercial Insurance, Property & Casualty...
Education
Harper College
None, Business Administration and Management, General
Iowa State University
None, Business Administration and Management, General
Rolling Meadows High School
General, General Studies
CareCentric Inc. /Northwest RespiratoryServices 2008 - 2011
Insurance Overload Staffing 2007 - 2009
BioScrip, Inc. 2006 - 2007
Medco Health Solutions Inc 2000 - 2004
SmithKline Beecham/Diversified Pharmaceutical Services 1998 - 1999
SmithKline Beecham/Diversified Pharmaceutical Services 1997 - 1998
SmithKline Beecham/Diversified Pharmaceutical Services 1995 - 1997
SmithKline Beecham/Diversified Pharmaceutical Services 1994 - 1995
SmithKline Beecham/Diversified Pharmaceutical Services 1993 - 1994
Skills
Invoicing, Customer Service, Health Insurance, Microsoft Excel, Microsoft Office, Microsoft Word, Medicare
Education
Bemidji State University
Bachelor of Science (B.S.), Elementary Education and Teaching
H&R Block February 2001 - Present
self June 1987 - Present
Anthem November 2007 - August 2012
Kelly Services September 2007 - October 2007
Convergys June 2005 - August 2007
Arapahoe County September 2003 - April 2005
Insurance Overload Staffing July 2002 - September 2002
FYI/DEIS July 2001 - June 2002
Denver Public Works, Parking Management October 1999 - January 2001
US Census Bureau May 2000 - July 2000
Skills
Speed Reading, Tax Returns, Interviews, Tax Preparation, Outlook, Copy Editing, Cooking, Software Documentation, Cross Stitch, Herding Cats, Professional Phone..., Common Sense, asymmetrical thinking, resource generator, information gathering, Education Tax Benefits, Training, Form design, Write in AA/APA/MLA..., Meet Deadlines, Takes meeting minutes, Custom Templates, Spreadsheets, Call Centers, Analysis, HIPAA, Insurance, Medicare, forms design, Administration, 10 Key, Filing, Customer Service, Template Creation, Employee Benefits, Copying, navigates and explains..., Administrative..., Document Creation, Conflict Resolution, Change Management, Telephone Skills, Clerical Work, First Call Resolution, Multi-line Phone, File Management, Medical Records, Clerical Skills, Phone Etiquette, Fax
Education
HR BlocK 2002 — 2013
none, taxes
University of Colorado at Denver 1997 — 1999
none, social science
Metropolitan State University of Denver 1992 — 1996
Bachelor of Arts (BA), Interdisciplinary, 3.3
Senior Services Center Of Will County June 2010 - Present
SSC August 2006 - October 2009
CSI Staff, Inc & On Target Staff, Inc September 2005 - August 2006
Medix™ April 2005 - May 2005
Insurance Overload Staffing January 2005 - April 2005
Provena Health May 1999 - May 2004
Provena Health January 1998 - May 1999
Skills
Microsoft Office, Customer Service, Public Speaking, Research, Management, Strategic Planning, Social Media, Leadership, Project Management, Nonprofits
Education
Joliet Junior College 2005 — 2005
Certificate of Completion, Medical Billing and Coding
Robert Morris College 1982 — 1983
Certificate of Completion, Administrative Assistant and Secretarial Science, General
Joliet Junior College
Currently studing Medical Administrative Assistant and Medical Transcrpition Editor
San Juan Unified School District August 2004 - Present
Healthcare Alliance Corp./ ACHD March 1996 - October 1997
Insurance Overload Staffing January 1996 - May 1996
Kemper Corporation May 1994 - August 1995
Liberty Mutual Insurance July 1991 - May 1994
Education
California State University-Sacramento
Bachelor of Science (B.S.), Criminal Justice and Corrections
Dell Inc March 2014 - December 2014
Dell 2005 - 2013
Insurance Overload Staffing 1996 - 2005
Skills
Database..., Data Entry..., Internet Browers(..., Networking or Lan..., Personal Computer, Word Processing..., Qcare, Rumba, Xcely, Diamonds, Macess, Softheon, Epic Systems, Amisys, Chats (Contract..., Microsoft Office, Microsoft outlook, SharePoint, Novitas Solutions..., Medicaid, Insurance, Employee Benefits, Data Entry, Medicare, Healthcare, Outlook, Customer Service, Claim, Analysis, Health Insurance
Education
Mississippi Valley State University 1983 — 1986
No Drgree, Computer Science
Ethel High School 1970 — 1983
No Degree, General Studies