Perceptis Company
Industry: Company
DescriptionHeadquarters: Greenville, SC Founded: 2004
Perceptis List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Perceptis. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Perceptis Employees
Cleveland Institute of Art June 2015 - Present
PorchDrinking.com April 2014 - Present
Cleveland Institute of Art August 2013 - Present
John Carroll University May 2012 - Present
Cuyahoga Community College September 2012 - May 2015
ELS Educational Services, Inc June 2013 - August 2013
University of Toledo August 2010 - May 2012
Litterbox Magazine February 2011 - September 2011
Perceptis June 2010 - August 2010
Istek Schools September 2009 - January 2010
Skills
English, Editing, ESL, Curriculum Design, Teaching, Tutoring, Creative Writing, Curriculum Development, Teaching English as a..., Research, Educational Technology, Teacher Training, Photoshop, Bartending, Classic Cocktails
Education
University of Toledo 2010 — 2012
Master of Arts (M.A.), English (ESL), 3.971
Baldwin Wallace University 2002 — 2006
BA, English
ASU Foundation for A New American University June 2015 - Present
Apple July 2013 - June 2015
Perceptis May 2013 - July 2013
Fry's Electronics December 2011 - July 2013
GameStop July 2008 - January 2010
Skills
iOS, Mac OS, Active Directory, Corona SDK, Windows Server, Linux Desktop, VMware, OS X, Computer Hardware, Customer Service, Photoshop, Windows 7, Mac, Computer Repair, Customer Satisfaction, Retail, Inventory Management, Sales, PowerPoint, POS, Time Management, Microsoft Word, Adobe Creative Suite, Technical Support, Retail Sales, Windows, Communication, Store Management, Visual Merchandising, Loss Prevention, Teamwork, Data Entry, Store Operations, Troubleshooting, Team Leadership, Computer Maintenance, Dreamweaver, Social Media, Microsoft Excel, Video Editing, Illustrator, Microsoft Office, Photography, Merchandising, Digital Photography, Telephone Skills, Inventory Control, Cashiering, Graphic Design, Social Networking
Education
Collins College 2011 — 2013
Associate of Science (A.S.), Information Technology
Collins College 2011 — 2013
Associate of Science (A.S.), Information Technology
The MITRE Corporation April 2015 - Present
Unisys February 2015 - April 2015
The Plain Dealer August 2013 - January 2015
IntelliNet Corporation January 2013 - August 2013
Robert Half Technology November 2011 - September 2012
Youth Opportunities Unlimited November 2011 - March 2012
Remington College 2010 - 2012
Metters Industries September 2011 - November 2011
Capstone Corporation August 2011 - September 2011
Perceptis January 2011 - July 2011
Skills
Troubleshooting, Windows 7, Desktop Support, Teamwork, Documentation, XP, Computer Hardware, VMware, Hardware, System Deployment, System Migration, Windows 8, Mac OS, iPhone, Android, Windows Server, Active Directory, Help Desk Support, Software Installation, Technical Support, Windows, Switches, Windows XP, Computer Repair, Networking, VPN
Education
Remington College 2010 — 2012
CNA, Computer Networking and Administration, 3.26
Remington College-Cleveland Campus 2010 — 2012
Associate Degree in Computers and Network Administration, Computers and Network Administration
SimplyRavishing513 Crafts & Designs August 2011 - Present
Rexnord January 2012 - February 2015
Ann Taylor LOFT September 2011 - March 2012
Perceptis July 2011 - August 2011
Bob Jones University August 2009 - May 2011
Bob Jones University July 2006 - July 2010
G.B. Plumbing December 2007 - May 2009
Bob Jones University August 2006 - December 2007
Bob Jones University May 2003 - December 2006
Skills
Microsoft Word, Microsoft Publisher, Microsoft PowerPoint, Microsoft Access, Microsoft Outlook, ERP Software, Epicor, Crystal Reports, Accounts Receivable, Employee Training, VBA, Adobe Acrobat, Research, Statistics, Financial Analysis, Financial Reporting, Office Administration, Cash Receipts, Customer Service, Aging Reports, Data Management, Data Analysis, BAQ's, Credit Analysis, Credit Management, Query Writing, AS400 system, Ariba, Oracle, Accounting, Account Management, Safety Committee, Event Planning, Graphic Design, Public Speaking, Editing, Training, Interviews, Team Building, Business Analysis, Marketing Communications, Teaching, Outlook, Access, Microsoft Excel, PowerPoint
Education
Bob Jones University 2009 — 2011
Master of Education (M.Ed.), History and Research Technology, 4.0
Bob Jones University 2006 — 2009
Bachelor of Arts (B.A.), History, 3.51
Technology Seed July 2015 - Present
DataXu October 2014 - July 2015
Cogo Labs June 2014 - September 2014
StopLift Checkout Vision Systems September 2013 - June 2014
Wentworth Institute of Technology July 2012 - September 2013
Perceptis September 2011 - July 2012
VCA Animal Hospitals December 2010 - September 2011
Judy Jetson, Inc April 2010 - December 2010
Lesley University September 2009 - April 2010
Skills
Computer Repair, Customer Relations, Hardware, Microsoft Office, Customer Service, Outlook, Windows, Social Media, Mac, Troubleshooting, Training, OS X, Technical Support, Windows 7, Servers, Switches, Networking, Software Installation, Help Desk Support, Operating Systems, Laptops, Software Documentation, Routers, Active Directory, Printers, HTML, Computer Hardware, iOS, Information Technology, Linux, Web Development, Mobile Devices
Education
Fisher College
N/A, Computer Information Systems
Lesley University 2009 — 2010
N/A, Education, Counseling
Pinkerton Academy 2004 — 2008
Diploma, High School
TD August 2012 - Present
Perceptis November 2011 - August 2012
TeleTech September 2004 - December 2010
Skills
Windows, English, Customer Service, Outlook, PowerPoint, Strategic Planning, Research, Microsoft Office, HTML, Public Speaking, Photoshop, Microsoft Word, Teaching, Microsoft Excel
Education
James F. Byrnes High School 1999 — 2013
Greenville Technical College
Registered Nursing/Registered Nurse
FirstService Residential Arizona December 2014 - Present
Perceptis April 2014 - November 2014
AAA - Club Partners April 2012 - January 2014
AAR Corp April 2011 - April 2012
Protocol Global Solutions May 2009 - April 2011
Convergys - HRBPO Division April 1996 - November 2008
Convergys 1996 - 2008
AT&T American Transtech 1996 - 2008
AT&T Universal Card Services 1990 - 1996
AT&T Universal Card Services 1990 - 1996
Skills
SPHR, SHRM, Employee Relations, Performance Management, Recruiting, Employee Benefits, Human Resources, Training, Process Improvement, New Hire Orientations, Leadership, Onboarding, Employee Training, Workforce Planning, Coaching, Talent Acquisition, Talent Management, Succession Planning, Employee Engagement, Sales, Vendor Management, Strategic Planning, Operations Management, Call Centers, Strategy, Management, Payroll, Leadership Development
Education
University of Maryland College Park
BS, Business Administration
Perceptis October 2011 - March 2013
The Villages Hospital September 2008 - March 2010
Verizon Wireless July 2002 - November 2007
Skills
Applicant Tracking..., Outlook, Customer Service, Management, Call Centers, PeopleSoft, Microsoft Excel, Microsoft Office, Training, Recruiting, Public Speaking, Sales, Strategic Planning, Marketing, Customer Satisfaction, Leadership, Human Resources, Data Entry, Access, Time Management, Customer Retention, Process Improvement, Team Building, Software Documentation, Employee Relations, Team Leadership, Insurance, Budgets, System Administration, Telephone Skills, Troubleshooting, PowerPoint, Account Management, Analysis, Employee Benefits, Microsoft Word, Program Management, Networking, Teamwork
Education
Greenville Technical College 2001 — 2004
Riverside High 1988 — 1991
Diploma, Business Administration and Management, General
ECPI College of Technology
Diploma, Practical Nursing, Vocational Nursing and Nursing Assistants
Super-Tek.net July 2014 - Present
LiveGuru 2014 - 2014
Perceptis April 2012 - March 2013
Freelance Writing June 2011 - April 2012
First class freelancing June 2011 - March 2012
Skills
Help Desk Support, Troubleshooting, Technical Support, Call Centers, Active Directory, Customer Satisfaction, Software Documentation, Operating Systems, SEO, Marketing Strategy, XP, Leadership, Windows 7, Computer Maintenance, Password Resets, Ipconfig, CCleaner, WinRAR, Windows Remote Desktop, Research, Group Policy, Humanistic, Public Relations, Computer Hardware, Call Center, Medical Terminology, Office Administration, Technical Writing, Science, Biology, Windows XP
Education
Virginia College-Spartanburg 2015 — 2017
Associate’s Degree, Medical/Clinical Assistant
James F. Byrnes High School 2000 — 2002
High School
Digital Air Strike April 2015 - Present
Digital Air Strike December 2012 - April 2015
Consumer Cellular, Inc. October 2012 - December 2012
Consumer Cellular, Inc. April 2012 - October 2012
Perceptis August 2010 - April 2012
Skills
Marketing, Marketing Communications, Communication, Online Advertising, Manage Client..., Oral & Written..., Creative Strategy, Customer Service, Social Media, Social Media Marketing, Advertising, Marketing Strategy, Blogging
Education
Arizona State University 2007 — 2011
Communication
Greenville County August 2015 - Present
WHAM Auctions, Appraisals & Real Estate LLC April 2014 - August 2015
Perceptis January 2014 - April 2014
Waste Management of SC October 2011 - July 2013
Companion Property & Casualty Group July 1989 - August 2010
Skills
Data Entry, Data Analysis, Research, Outlook, Microsoft Excel, Microsoft Office, Microsoft Word, Customer Service, Windows, PowerPoint
Education
North Greenville University
Associate in Arts, Liberal Arts and Sciences, General Studies and Humanities
University of South Carolina-Columbia
Bachelor's degree, Health Education
Eaton Corporation June 2014 - Present
Avon April 2009 - Present
Whirlpool Corporation September 2013 - June 2014
Stryker March 2012 - October 2012
Tiny Prints October 2011 - December 2011
Perceptis January 2008 - June 2009
Leasure's Designer Portraits November 2006 - March 2008
Arizona State University September 2005 - November 2005
Dr. Massia's Cell Culture Lab, Arizona State University May 2002 - September 2002
Skills
Adobe Photoshop CS2, P-spice / MultiSim, MathCAD, Minitab, MS Office Suite, MS Project, Photo-One, Labview, Solidworks, Windows Vista/XP/7, MTS, FAMOS, Leadership, Technical Writing, Project Management, R&D, Testing, Engineering, Management, Data Analysis, Budgets, LabVIEW, Microsoft Office
Education
Arizona State University 2001 — 2011
Bachelor of Science, Bioengineering
Kalamazoo Valley Community College 2013 — 2014
Associate of Applied Science, Business Administration and Management, General, 4.0
Oxford High School 1997 — 2001
High School Diploma
Experis January 2007 - Present
Perceptis May 2006 - January 2007
Hilton Grand Vacations September 2005 - January 2006
Hilton Grand Vacations March 2003 - January 2006
Hilton Grand Vacations July 2001 - March 2003
Total Management Services August 1996 - May 1997
Revco Drug Stores December 1994 - August 1996
Pioneer-Standard Electronics 1988 - 1994
Skills
Software Documentation, Integration, SAP ERP, Troubleshooting, Help Desk Support, ABAP, SAP, Technical Support, System Administration, ERP, Web Services, Business Process, Servers, SAP R/3, Project Planning, Data Migration, Networking, Management, SAP ABAP, Data Interfaces, Desktop Environment, Enterprise Social..., Community Engagement, Yammer, Social Enterprise
Education
University of Hawaii at Manoa 1998 — 2001
Master of Arts (MA) [Incomplete]
Kent State University
Bachelor of Science (B.S.)
TD Bank June 2013 - Present
The Carolina Law Group, LLC January 2013 - February 2013
Drury Hotels 2012 - 2013
Perceptis 2011 - 2012
Skills
Microsoft Office, Microsoft Office Word, Microsoft Office Power..., Microsoft Office Excel, Typing, English grammar, Public Speaking, Customer Satisfaction, Multi-tasked, Multi-skilled, PowerPoint, Microsoft Excel
Education
Brown Mackie College-Greenville 2011 — 2013
Associate's degree, Paralegal, anticipated graduation date is July 13,2013
Perceptis October 2011 - June 2013
Perceptis 2011 - 2013
Skills
Call Centers, Customer Satisfaction, Technical Support, Help Desk Support, Customer Service, Customer Retention, Troubleshooting, Training, Telephone Skills, Customer Service..., Data Entry, Windows 7, Quality Assurance, Management
Education
Brookline College-Phoenix 2001 — 2002
Medical/Clinical Assistant
Estrella Mountain Community College
Associate of Science (AS), Registered Nursing/Registered Nurse
Blizzard Entertainment August 2011 - Present
Examiner.com December 2010 - Present
Best Western International April 2008 - August 2011
Perceptis August 2009 - December 2010
Microsoft Dynamics December 2005 - December 2007
Syntho Pharmaceutical Inc 2002 - 2005
Skills
Customer Service, Windows, Social Media, Blogging, Microsoft Office, Social Networking, Technical Support, Editing, Content Strategy, Content Management, E-Learning, English, Troubleshooting, Creative Writing, Interviews, Hospitality, Social Media Marketing, Online Advertising, ESL, Teaching English as a..., Microsoft Dynamics, Microsoft CRM, Team Leadership, TESOL, Project Management, Microsoft Word, Marketing, Event Planning, Leadership, Research, Time Management, First Time Home Buyers
Education
Arizona State University 2009 — 2010
Glendale Community College 2007 — 2009
Mesa Community College 2006 — 2007
Nassau Community College
Webcollage by Answers August 2014 - Present
Dodge Intrepid and the Pages of Time August 2005 - Present
Easy2 Technologies / Webcollage by Answers January 2013 - August 2014
Fathom: A Digital Marketing & Analytics Agency February 2012 - November 2012
Perceptis September 2010 - January 2012
Skills
Copywriting, SEO copywriting, Creative Writing, Scripting, Content Writing, Customer Service, Social Media, Retail Sales, Web Content, Blogging, SEO, Press Releases, Marketing
Education
Grove City College 1999 — 2003
Bachelor of Arts (B.A.), English
Perceptis
Skills
Active Directory, Technical Support, Troubleshooting, Software Documentation, Windows Server, Windows 7, Windows XP, Hardware
Education
ITT Technical Institute-Greenville 2010 — 2012
Associate's degree, Software Development Techology
Spartanburg Community College
Centric Consulting November 2008 - Present
Cuyahoga Community College July 2006 - November 2008
PerceptIS October 2004 - May 2006
Brulant, Inc. October 2000 - October 2004
Accenture July 1992 - October 2000
Andersen Consulting 1992 - 2000
Dayton Power and Light (DPL) 1989 - 1992
Skills
Business Process..., Program Management, ERP, Vendor Management, Data Center, Information Technology, Management, Consulting, Information Technology..., Change Management, IT Management, Leadership Development, Leadership, Cloud Computing, SharePoint, Business Process, Management Consulting, Executive Management, SDLC, Coaching, Integration, Strategic Planning, Professional Services, Networking, Business Intelligence, Business Analysis, Team Leadership, Process Improvement, Business Strategy, PMO, IT Strategy, CRM, Supply Chain, Strategy, Software Project..., Project Management, Start-ups, Project Portfolio..., Requirements Analysis, Outsourcing, Enterprise Architecture, SaaS, PMP, Software Development, Enterprise Software, Cross-functional Team..., Disaster Recovery, Governance, Business Transformation, Business Process...
Education
University of Dayton 1987 — 1992
Mechanical Engineering
Cleveland St. Joseph High School 1983 — 1987
Derewecki Enterprises December 2013 - Present
CameraLends February 2013 - Present
ApartmentList April 2013 - December 2013
Causes March 2011 - February 2013
Yelp.com September 2010 - March 2011
Yelp.com May 2009 - September 2010
IBM January 2008 - May 2009
IBM May 2007 - August 2007
IBM January 2006 - August 2006
PerceptIS October 2004 - November 2005
Skills
Network Administration, JavaScript, Server Architecture, Bash, SQL, CSS, Git, Ruby on Rails
Education
Case Western Reserve University 2003 — 2007
BS, Computer Engineering
Associated School Employees Credit Union April 2015 - Present
Youngstown Computer January 2015 - March 2015
Cass Computers January 2013 - December 2014
Community Colors Co-op May 2012 - July 2013
Self Employed March 2011 - January 2013
PerceptIS June 2008 - March 2011
Devor Technologies Pte Ltd October 2006 - June 2008
Perceptis March 2006 - October 2006
Honeywell August 2003 - February 2006
Technical Specialties Inc. August 2001 - August 2003
Skills
Active Directory, Hardware, Operating Systems, Citrix, Software Installation, Technical Support, Help Desk Support, Servers, BMC Remedy, Ubuntu, Windows 7, Troubleshooting, Computer Hardware, Call Centers, Software Documentation, Server 2012, Cisco Routers, Sonicwall, Exchange 2010/2007/2003, Exchange 2013, Windows Server 2003, Windows Server 2008, Windows Server 2012, Windows 8, Windows XP, VirtualBox, Linux, Mac, Web Services, Web Hosting, Remote User Support, Networking, Wiring, Email, Virtualization, Backup Solutions, Virus Removal, GoToAssist, LogMeIn, Android, iPhone, iPad, Tablets, Motherboards, RAID, QuickBooks, Open Source, Rescue Disks, Microsoft Office, Data Transfer
Education
George Mason University 1997 — 1998
None, Music, Computer Science
The Home Depot April 2013 - Present
Perceptis February 2008 - July 2012
Bank of America January 2006 - November 2008
ValueOptions, Inc.® February 2002 - December 2005
ValueOptions, Inc.® February 2000 - February 2002
Developmental Behavioral Consultants January 1996 - February 1998
Skills
Project Management, Supervising, Management, Technical Support, Training, Time Management, Help Desk Support, Call Centers, Customer Satisfaction, Software Documentation, Vendor Management, Process Improvement, Leadership, Customer Service, Troubleshooting, Team Leadership, Performance Management, Recruiting, Networking, Interviews, Employee Benefits, Program Management, Sales, Risk Management, Databases
Education
SUNY Old Westbury 1992 — 1995
Bachelor's degree, Psychology
Nassau Community College 1990 — 1993
Associate of Arts (AA), Psychology
Perceptis August 2012 - October 2012
Community Transportation Alliance 2011 - 2011
Education
Brown Mackie College 2012 — 2012
Phoenix College 2011 — 2012
Fearless Vision Marketing August 2013 - Present
RealPage, Inc. April 2013 - August 2013
Perceptis December 2011 - April 2013
Simply Fashion Stores, Ltd. November 2008 - September 2011
Education
Brown Mackie College-Greenville 2010 — 2011
Business Management
International Academy of Design and Technology-Tampa
Associate of Arts and Sciences (AAS), Fashion Merchandising
Asurion December 2013 - Present
Freelance eBay Consultant June 2000 - Present
Self-Employed June 1995 - Present
Perceptis May 2012 - December 2013
Joseph C. McDaniel, P.C. July 2008 - January 2012
Blockbuster February 2007 - July 2009
Hollywood Video March 2006 - February 2007
Skills
Social Media Marketing, Retail Management, Sales Management, Blog Marketing, Blogging, Blogger Relations, Video Blogging, Video Games, Comic Books, Pop Culture, Social Networking, Troubleshooting, Computer Hardware..., Web Design, HTML, Comedy, Humor Writing, Online Journalism, Psychology, Japanese culture, Anime, Creative Writing, Political Campaigns, Online Advertising, SEO, Social Media, Technical Writing, Graphic Design, Advertising, WordPress, Video Editing, Copy Editing, Management, Proofreading, Customer Service, Training, Editing, Web Analytics, Access, InDesign, Marketing, Content Management, Facebook, Entrepreneurship, Marketing Strategy, Journalism, Public Speaking, Video Production, Store Management, Coaching
Education
Bourgade Catholic High School 1995 — 1999
South Mountain Community College
Comfort Friends Home Care December 2009 - Present
Nyko Technologies, Inc November 2003 - Present
Perceptis January 2009 - January 2010
Alliance Bank of Arizona March 2009 - June 2009
First American September 2006 - September 2008
Maricopa County Legal Defenders June 2005 - August 2008
First National Bank of Arizona April 2004 - September 2006
Nyko Technologies, Inc November 2003 - January 2004
Express Scripts, Inc September 2001 - July 2003
The Coca-Cola Company May 2000 - August 2001
Education
University of Phoenix 2004 — 2008
Bachelor's, Business Management
University of Phoenix
Bachelor of Science, Business Management and Business Administration
Powell, Hall & Associates 2007 - Present
The Results Companies October 2008 - April 2009
PerceptIS August 2007 - October 2008
Arizona Blue Stake July 2000 - August 2007
Neodata Business S.L. 1989 - 1998
Skills
Call Center, Customer Experience, Customer Retention, Account Management, Metrics, Management, Call Centers, CRM, Process Improvement, Customer Satisfaction, Vendor Management, Leadership
Education
New Mexico State University
Business Administration
Mercer September 2012 - Present
Squire Sanders January 2012 - Present
PerceptIS December 2007 - September 2011
Consumer Choice Marketing October 2008 - October 2009
Jones Day 1998 - 2007
Skills
Windows 7, Citrix, Software Documentation, Access, Microsoft Exchange, XP, Computer Hardware, Windows Server, Microsoft Office, Customer Service, Technical Writing, Networking, Help Desk Support, Hardware, SharePoint, Technical Support, System Administration, Troubleshooting, Windows XP
Education
Cleveland State University 1995 — 1997
BA, English, Music
Brandmuscle November 2014 - Present
Brandmuscle July 2013 - November 2014
Easy2 Technologies March 2012 - July 2013
Perceptis August 2009 - March 2012
LNE Group April 2009 - August 2009
Eaton Corporation May 2008 - August 2008
Liggett Stashower January 2008 - May 2008
October-Design June 2007 - August 2007
Skills
Public Relations, Editing, Writing, Business Analytics, Press Releases, Brand Communication, PMO, Project Planning, Project Implementation, Project Management, Agile Methodologies, Account Management, Integrated Marketing, Marketing Strategy, Strategic Leadership, Communication, Management, Social Media, Software Documentation, Online Advertising, Marketing, Program Management, Training, Entrepreneurship, Strategic Planning, Market Research, Analysis, Sewing
Education
Case Western Reserve University 2004 — 2009
Bachelor of Science in Management, Concentration in Marketing, Minor in Economics
Wilbur D. Mills University Studies High School 2001 — 2004
SCDEW March 2012 - Present
Perceptis August 2011 - February 2012
Alorica April 2009 - October 2010
Adecco July 2008 - March 2009
Adecco March 2008 - July 2008
TW Fitting July 2005 - September 2007
T&WA of South Carolina June 2003 - July 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Outlook, Teaching, Public Speaking, Strategic Planning, Negotiation, Human Resources, Recruiting, Training, Time Management, Management, Payroll, Interviews, HR Policies, Administrative..., Personnel Management, Office Management, Hiring, Employee Relations, Performance Appraisal, Public Relations, Nonprofits, Leadership, Coaching, Team Building
Education
Strayer University 2011 — 2013
Master of Science (MS), HRM: Organizational and Human Resource Development
Strayer University 2005 — 2010
Bachelor of Business Administration (BBA), Human Resource Management
Lesley University February 2012 - Present
Perceptis August 2010 - February 2012
ING October 2008 - August 2010
Skills
Web Development, Windows Server, Active Directory, OS X, Software Documentation, Technical Support, Time Management, Windows 7, Linux, Help Desk Support, Windows XP, Event Planning
Education
University of Massachusetts Boston 2012 — 2015
Bachelor's degree, Computer Science
Central Maine Community College 2006 — 2009
Associates, Computer Science
Hand and Stone Massage and Facial Spa 2013 - Present
First Call LLC October 2012 - January 2013
Perceptis June 2012 - November 2012
Skills
Customer Service, Retail, Receptionist Duties, Telecommunications, Telemarketing, Quality Assurance, CSRs, Sales, Direct Sales
Education
Brown Mackie College-Greenville 2012 — 2014
Associate's degree, Information Technology
Eastside High School 2004 — 2008
Windstream May 2008 - Present
Innovate Benefits January 2014 - October 2014
Perceptis March 2011 - January 2012
Windstream Communications May 2008 - February 2011
CSI Outfitters 2006 - 2008
Newsouth Communications April 2000 - May 2006
MCI 1989 - 1999
Skills
Telecommunications, VoIP, Call Centers, Integration, Troubleshooting, Managed Services, Telephony, T1, Customer Service, Cisco Technologies, MPLS, Call Center, Unified Communications, Cloud Computing, Data Center, SaaS, IVR, Internet Services, Software Documentation, Technical Support, Avaya, Switches, Telecommunications..., Contact Centers, Customer Retention, Customer Experience, Workforce Management, SIP, IP, WAN, LAN-WAN, Disaster Recovery, Telecommunication..., Solution Selling, SIP Trunking, Ethernet
Education
Greenville Technical College 1985 — 1988
Business Management
Greenville Technical College 1985 — 1988
Business Management, Businesss Management
Blackboard July 2015 - Present
Blackboard November 2014 - July 2015
Perceptis July 2014 - November 2014
Skills
Public Speaking, Legal Research, Customer Service, Nonprofits, Team Building, Strategic Planning, Leadership, Community Outreach, Research, Microsoft Office, Social Media, Marketing, Fundraising, PowerPoint, Management, Training, Time Management, Microsoft Excel
Education
North Carolina Agricultural and Technical State University 2002 — 2007
B. A., Political Science
University of Maine at Augusta May 2009 - Present
Pantek November 2006 - February 2009
CybrHost November 2006 - February 2009
CampusEAI April 2005 - November 2006
PerceptIS October 2004 - April 2005
Case Western Reserve University June 1998 - October 2004
Skills
Linux, Unix
Education
Case Western Reserve University 1996 — 2000
Youngstown State University 1994 — 1996
Lordstown High School 1990 — 1996
TMW Systems 2015 - Present
TMW Systems November 2011 - 2015
TMW Systems 2010 - November 2011
Perceptis August 2010 - October 2010
John Carroll University September 2007 - October 2010
Perceptis July 2008 - August 2010
Lake Hospitality, LLC February 2006 - May 2008
Skills
Microsoft SQL Server, Databases, C#, .NET, JavaScript, SQL, Business Intelligence, Visual Basic, HTML, Android, jQuery, Software Development, VB.NET, CSS, Web Development, T-SQL, Integration, Database Design, Visual Studio, ASP.NET, Software Design, Data Warehousing, IIS, WCF, Chrome Extensions, Java, PHP, Windows, Software Documentation, LINQ, WebServices, SOAP, REST, Software Integration, Linux, SQL Server, XML, Web Applications, Agile Methodologies, Subversion, Git, Microsoft BI Suite, Big Data Analytics, Enterprise Software
Education
John Carroll University 2007 — 2011
B.S., Computer Science; Chemistry concentration
WINDSTREAM November 2011 - Present
TS CREATIONS May 2010 - Present
DELHAIZE AMERICA May 2007 - February 2012
Perceptis July 2011 - November 2011
National Service Center April 2011 - June 2011
ESPN SPARTANBURG August 2009 - December 2009
Skills
Troubleshooting, Telecommunications, Call Center, Data Center, Project Management, Computer Hardware, Account Management
Education
University of South Carolina Upstate 2006 — 2010
Bachelor of Arts, Information Management & Systems (Communications
Spartanburg High School 2003 — 2006
High School Diploma
National Computer Corporation (NCC) June 2014 - Present
BI-LO January 2012 - December 2013
Perceptis December 2011 - January 2012
Sealed Air Corporation October 2011 - October 2011
Michelin February 2007 - September 2011
Advanced Integrated Manufacturing Solutions Company November 2006 - January 2007
MDI July 2006 - October 2006
Michelin October 2004 - March 2006
Michelin February 2003 - May 2004
Michelin September 2002 - February 2003
Skills
Troubleshooting, Microsoft Office, Computer Hardware, Access, Customer Service, Unix, Windows, Documentation, Hardware, Problem Solving, Business Management, XP, Workstations, Accounting, Software Documentation, Technical Support, Management, Team Leadership, Operating Systems, Networking, Linux, Process Improvement, Microsoft Excel, Help Desk Support, Software Installation, Windows XP
Education
Brigham Young University 1979 — 1979
Business Management
Brigham Young University, Hawaii Campus 1976 — 1979
B.S. Degree, Business Management
Qualfon October 2014 - Present
Perceptis June 2012 - September 2014
AonHewitt April 2011 - June 2012
APAC Customer Services March 2010 - April 2011
APAC Customer Services Inc. June 2007 - June 2010
SITEL Corporation November 2005 - June 2007
Convergys May 2004 - December 2005
SITEL Corporation June 2003 - May 2004
SITEL Corporation 2001 - June 2003
Skills
BPO, Workforce Management, Process Improvement, Operations Management, Leadership, Call Centers, Outsourcing, Training, Call Center, Contact Centers, Team Building, Analytics, Forecasting, Workforce Planning, Vendor Management, Business Process..., Service Delivery, Transition Management, Capacity Planning, Program Management, Customer Satisfaction, Management, Performance Management, Avaya, Employee Relations, Call Center Development, Customer Retention, Employee Engagement, Problem Solving, IEX, Project Planning, Customer Service, New Business Development, Building Strong Teams, Inbound Marketing, Planning, Scheduling, Genesys, Process Scheduler, Metrics, Offshoring, Multi-site Management, Multi-channel..., Aspect, P&L Management, COPC Registered..., Avaya Technologies, Customer Experience, CRM, Strategy
Education
University of North Carolina at Charlotte 1997 — 2001
Chapel Hill High School 1994 — 1997
Johns Hopkins School of Medicine March 2011 - Present
University of Maryland School of Medicine June 2005 - February 2011
PerceptIS November 2003 - May 2005
Case Western Reserve University May 2002 - November 2003
Skills
X-ray crystallography, Protein Expression, Protein Purification, Fluorescence, Molecular Biology, Western Blotting, Protein Chemistry, Cell Culture, Molecular Cloning, Biochemistry, Biophysics, PCR, Transfection, Fluorescence Microscopy, Gel Electrophoresis, Lifesciences, ELISA, RT-PCR, HPLC, NMR, Laboratory
Education
University of Maryland School of Medicine 2005 — 2010
PhD, Biochemistry and Molecular Biology
Case Western Reserve University 2001 — 2005
Bachelor of Arts (B.A.), Biochemistry and Molecular Biology
M&R Records and Productions February 2015 - Present
Greenberg Traurig Maher LLP January 2013 - Present
Shugga White Productions October 2014 - Present
Consider This - Music Ministry August 2007 - October 2014
Perceptis October 2011 - January 2013
PerceptIS October 2007 - October 2011
Countrywide October 2005 - October 2007
Alltel Wireless June 2003 - October 2005
Nextel November 2000 - July 2002
AAA April 1993 - June 2000
Skills
Troubleshooting, Quality Assurance, Customer Relations, Telecommunications, Analysis, Community Outreach, Supervisory Experience, Customer Service, Software Documentation, Strategic Planning, Active Directory, Call Centers, Management, Training
Education
Estrella Mountain Community College 2008 — 2010
undecided, Technical / Customer Support Services
Owens Community College 1988 — 1988
Coats & Clark June 2014 - Present
TD July 2013 - June 2014
Triple M Metal LP April 2012 - July 2013
Perceptis August 2011 - April 2012
Level One August 2010 - October 2010
Skills
Customer Service, Sales, Microsoft Excel, Social Media, Microsoft Office, Leadership, Marketing Strategy, PowerPoint, Microsoft Word, Social Media Marketing, Typing, Time Management, Marketing
Education
Greenville Technical College 2014 — 2016
Computer Technology, Computer Technology
DISYS May 2014 - Present
Honeywell August 2013 - April 2014
Equifax June 2012 - May 2013
Perceptis January 2011 - December 2011
U1st Computer Service January 2010 - December 2010
Skills
Microsoft Office, Microsoft Excel, Project Management, SQL, System Administration, SharePoint, Databases, HTML, Microsoft SQL Server, Business Analysis, Windows, Visio, Windows Server, Active Directory, ITIL, Oracle, Java, Troubleshooting, JavaScript, Software Documentation, Access, Linux, Requirements Analysis
Education
Greenville Technical College 2007 — 2010
Associate of Arts (A.A.), Computer Network Technology, 3.0
Travelers Rest High
CampusEAI March 2012 - March 2015
PerceptIS April 2008 - March 2012
Perceptis April 2008 - March 2012
eUnify February 2007 - May 2007
Optical Management Systems, Inc. July 1987 - February 2007
Skills
Learning Management..., Technical Training, E-Learning, Training, Blackboard, Moodle, Desire2Learn, Canvas, Angel LMS, Sakai, SCORM, Help Desk Support, Instructor-led Training, Technical Support, Troubleshooting, Windows 7, Customer Service, Software Installation, Access, Active Directory, Computer Hardware, Networking, Microsoft Office, Call Centers, Windows, Technical Writing, Software Documentation, Hardware, Portal Technologies, Microsoft Exchange, Business Analysis, Windows Server, SharePoint, IT Service Management, IT Management, Security, Virtualization, BMC Remedy, Integration, Citrix, Group Policy, Supervisory Skills, Leadership, Consulting, Project Management, Management, Team Leadership
Education
University of Phoenix
Information Technology
Youngstown State University
Hubbard High 1981 — 1985
Cox Enterprises June 2012 - Present
Perceptis November 2011 - January 2012
RYLA Inc. December 2008 - October 2011
Asurion February 2008 - July 2008
Think Resources September 2005 - November 2007
ACS October 1998 - September 2002
Skills
Applicant Tracking..., Talent Acquisition, Onboarding, Technical Recruiting, Recruiting, Employee Relations, College Recruiting, Screening Resumes, Sourcing, Talent Management, HRIS, Internet Recruiting, Contract Recruitment, Human Resources, Benefits Negotiation, Screening, PeopleSoft, Taleo, Performance Management, Executive Search, Hiring, Workforce Planning, Interviews, Training, Management, Leadership, SDLC, Job Fairs
Education
Alabama Agricultural and Mechanical University 1992 — 1996
Bachelor of Science, Sociology
World Wireless February 2015 - August 2015
Perceptis July 2012 - June 2014
HavetheSkills.com January 2006 - January 2014
Level One October 2007 - July 2012
RadioShack June 2006 - February 2008
Lowe's January 2004 - June 2006
Best Buy February 2003 - January 2004
Cambridge SoundWorks January 1999 - January 2003
Skills
College Recruiting, Talent Acquisition, Employee Engagement, Training, Customer Retention, Employee Relations, Onboarding, Recruiting, Applicant Tracking..., Succession Planning, Talent Management, Performance Management, Human Resources, Benefits Administration, HRIS, Strategic Planning, Temporary Placement, Leadership, Strategy, Sourcing, Employee Training, Employee Benefits, Payroll, Customer Service, Sales, Hiring, Interviews, Team Building, New Hire Orientations, Management, Personnel Management, Organizational..., Job Descriptions, Technical Recruiting, Staff Development, Leadership Development, Internet Recruiting, Organizational..., Employer Branding, Marketing, Time Management, Program Management, Call Centers, Consulting, Resume Writing, Career Counseling, Executive Management, Career Development, Staffing Services, HR Policies
Education
Clemson University 2011 — 2013
Masters, Human Resources Development
Framingham State College
Bachelor of Science, Business Administration
Foxboro High School 1987 — 1991
Diploma, General Studies
CRI Tolling May 2015 - Present
Upstate Realty Inc January 2015 - Present
Blackboard September 2014 - May 2015
Blackboard May 2014 - September 2014
Perceptis March 2012 - May 2014
CeramTec North America January 2012 - February 2012
Perceptis August 2011 - February 2012
Anderson University (SC) May 2010 - November 2010
Glen Raven June 2010 - August 2010
Skills
Customer Service, Leadership, Management, Human Resources, Recruiting, Performance Management, Microsoft Office, Microsoft Excel, PowerPoint, Call Center, Microsoft Word, Public Speaking, Talent Acquisition, Applicant Tracking..., Analysis, IEX Total View, Workforce Management, Call Centers, Employee Training, Training, Program Management, Advertising, Troubleshooting, Team Leadership, Salesforce.com, Vendor Management, Team Building
Education
Anderson University (SC) 2007 — 2011
Bachelor's degree, Business Administration and Management, General
Arizona Department of Water Resources July 2015 - Present
Eazy Dezigns, LLC September 1997 - Present
Defero September 2014 - June 2015
Arizona State University June 2013 - May 2014
U-Haul International, Inc. July 2013 - December 2013
Perceptis August 2009 - June 2013
American Express May 2008 - October 2008
US Army April 2001 - April 2007
S.T.A.R. Multimedia Center September 1998 - March 2001
Skills
Web Design, HTML, CSS, Troubleshooting, Help Desk Support, Networking, Adobe Creative Suite, SEO, Leadership, Microsoft Office, XHTML, Windows Server, JavaScript, Windows, Web Development, Dreamweaver, Team Leadership, Technical Support, Active Directory, Microsoft Exchange, Social Media, jQuery, Photoshop, Illustrator, Network Design, Cisco Wireless, Cisco Routers, Cisco Technologies, Switches, Leadership Development, XML, Network Administration, Network Engineering, Network Security, Operating Systems, Firewalls, Computer Repair, Computer Network..., Servers, LAN-WAN, Analysis, VoIP, Routers, Wireless Networking, User Experience, Responsive Web Design, HTML5
Education
Arizona State University, W. P. Carey School of Business 2013 — 2014
Master of Science (MS), Information Management
Arizona State University 2011 — 2013
Bachelor of Applied Science (BASc), Internet and Web Development
Iowa Central Community College 2007 — 2011
Associate's degree, Computer Networking Technology
Hurricane Labs June 2013 - Present
Monarch Teaching Technologies November 2008 - June 2013
PerceptIS 2004 - February 2008
Case Western Reserve University 2003 - 2004
Case Western Reserve University 1999 - 2002
Ohio Aerospace Institute 1997 - 1999
Custom Computers, LTD. January 1994 - January 1997
Skills
Product Management, Operations Management, Strategic Planning, Product Development, Customer Relations, Integration, Team Building, Agile, Planning, Vendor Management, Business Strategy, Program Management, Start-ups, Mentoring, Process Development, SaaS, Mobile Applications, Project Planning, Agile Methodologies, Customer Service, IT Management, Software Documentation, Project Management, Strategy, Software Development, Staff Development, Cross-functional Team..., Business Development, Management, Entrepreneurship, Process Improvement, Process Simulation, Business Analysis, Agile Project Management, Team Leadership, CRM, Strategic Partnerships, Recruiting, Leadership, Enterprise Software, Consulting, Professional Services, Troubleshooting, Product Marketing, IT Strategy, Competitive Analysis
Education
University of Phoenix 2004 — 2006
BS
Schneider National November 2012 - Present
Farmers Insurance November 2010 - October 2012
Perceptis December 2008 - September 2010
Acxiom August 2007 - November 2008
Skills
Project Management, Customer Service, Microsoft Office, Team Leadership, Public Speaking, Analysis, Data Analysis, Training, Software Documentation, Access, Strategic Planning, Microsoft Excel, Process Improvement, PowerPoint, Outlook, Marketing, CRM, Sales
Education
University of Dayton 2003 — 2007
Bachelor of Arts, Criminal Justice Studies
Lakewood High School 1999 — 2003
Answers.com August 2013 - Present
Easy2 Technologies April 2012 - December 2014
BrandMuscle December 2011 - May 2012
Progressive Insurance June 2007 - December 2011
Perceptis September 2006 - December 2006
Digi-Manage, Inc. May 2006 - August 2006
Keithley Instruments March 2005 - August 2005
Skills
JavaScript, Web Development, CSS, Programming, C#, .NET, IIS, MySQL, PHP, HTML, jQuery, Visual Studio, ASP.NET MVC, ASP.NET, XML, AJAX, MVC, SQL, Microsoft SQL Server, Agile Methodologies, Python, Git, Github, Node.js, TFS, Akamai, XHTML, SQL Server, Subversion, Ruby, Agile, Kanban, Amazon Web Services, JSON, LessCSS, TeamCity, NancyFx
Education
Case Western Reserve University 2001 — 2007
B.A., Computer Science
Philips June 2015 - Present
IEC Infrared January 2014 - June 2015
Lockheed Martin January 2012 - December 2013
Columbia University - ARCADE Lab August 2011 - December 2011
Lockheed Martin June 2011 - August 2011
Lockheed Martin May 2010 - August 2010
Philips Healthcare June 2009 - February 2010
National Instruments Corporation May 2008 - August 2008
National Instruments Corporation May 2007 - January 2008
Perceptis January 2006 - May 2007
Skills
C, C++, C#, Perl, Labview, Matlab, Java, AWK, Bash, C Shell, SQL, Access, Excel, Visio, Photoshop, Verilog, VHDL
Education
Columbia University - Fu Foundation School of Engineering and Applied Science 2010 — 2011
Master of Science, Computer Engineering
Case Western Reserve University 2005 — 2009
Bachelor of Science, Computer Engineering
Google June 2012 - Present
Eventful, Inc. August 2007 - June 2012
PerceptIS January 2007 - May 2007
Case Western Reserve University January 2004 - January 2007
Google May 2006 - July 2006
Education
Case Western Reserve University 2003 — 2007
BS, Computer Science
Arizona State University September 2011 - Present
RAID Computing LLC March 2011 - August 2011
Perceptis August 2007 - August 2011
Skills
Computer Hardware, HTML, MS Project, Windows 7, Access, Operating Systems, Active Directory, Databases, PeopleSoft, VMware, Linux, Microsoft Office, Windows Server, SharePoint, Microsoft SQL Server, Customer Service, Data Analysis, XP, Visio, System Administration, Project Management, Microsoft Excel, Troubleshooting, Apache, Sendmail, DNS Server, Bind, DHCP, Red Hat Linux, CentOS, Server 2000-2008, VMware ESX, Xen, NAS, IIS, PXE, Bash, Blackboard, Drupal, VPN, Group Policy, DNS
Education
Northern Arizona University 2011 — 2013
Bachelor of Applied Science (BASc), Information Technololgy Management, 3.5
Estrella Mountain Community College 2009 — 2011
Associate's degree, Microsoft Networking Technology, 3.65
Estrella Mountain Community College 2009 — 2011
Associate of Science (AS), Linux Networking Technology, 3.65
Careaga Computers July 2009 - Present
Perceptis, LLC November 2005 - July 2009
Perceptis November 2005 - July 2009
Case Western Reserve University, Weatherhead School of Management 2005 - 2009
Case Western Reserve University 2005 - 2009
PerceptIS at Case Western Reserve University May 2005 - November 2005
URS Corporation September 1999 - May 2003
PERSONAL RÉSUMÉ OF ROGER A. CAREAGA January 1995 - September 1999
Auxiliary Services July 1986 - December 1994
Shaker Heights Police Department January 1964 - December 1994
Skills
Active Directory, XP, Troubleshooting, Computer Hardware, Microsoft Exchange, VMware, Windows Server, Hardware, Software, Operating Systems, Windows, Help Desk Support, Windows XP, Windows 7, Software Installation, Servers
Education
Northwestern University 1972 — 1973
Traffic Institute, Northwestern University 1972 — 1973
Graduate, the Police Administration Training Program; Management Option
Hazelwood High School 1956 — 1960
High School Diploma
Cuyahoga Community College
Police Science
KPMG US September 2012 - Present
Perceptis July 2008 - January 2012
Wild Republic 2007 - 2007
Gentek Building Products 2000 - 2006
KraftMaid Cabinetry January 1996 - March 2000
KraftMaid Cabinetry September 1989 - January 1996
Skills
Marketing Communications, Advertising, Event Planning, Marketing Strategy, Corporate Communications, Trade Show Management, Brand Development, Social Media, Online Marketing, Public Relations, Website Development, Web Content, SEO, Newsletters, Product Launches, Promotions, Copywriting, Customer Relations, B2B, B2C, Brand Management, Product Launch, Customer Service, Management, Marketing, Budgets, Sales, Trade Shows, Creative Direction, New Business Development, Product Marketing, Email Marketing, Press Releases, Strategy, Lead Generation
Education
Baldwin-Wallace College
Bachelor of Arts, Business Administration, Concentration in Marketing
Insight December 2013 - Present
Consultant August 2011 - December 2013
Perceptis August 2010 - August 2011
Insignia Software January 2009 - August 2010
Houghton Mifflin Harcourt- Greenwood Publishing March 2006 - January 2009
EBSCO Publishing February 2004 - March 2006
Baker & Taylor December 2001 - February 2004
Bose Corporation March 1993 - December 2001
Skills
SaaS, Sales Process, Selling, CRM, Sales Operations, Salesforce.com, Sales Management, Sales Presentations, NetSuite, New Business Development, IT Solutions, SIS, Higher Education, Educational Technology, eLearning, cloud, Cloud Applications, Cloud Storage, Cloud Computing IaaS, Cloud-based, Strategy, Leadership, Cloud Computing, Sales, Account Management, Management, Solution Selling
Education
San Diego State University
Bachelor of Arts, Communications
Seattle Independent Film School 1990 — 1991
Film studies, Film
Pierce College 1987 — 1989
Associate of Arts and Sciences (AAS), Communication and Media Studies
Perceptis December 2011 - January 2013
The Home Depot October 2011 - December 2011
Alorica (Formerly Known as RYLA) February 2008 - October 2011
RYLA Inc. August 2010 - November 2010
RYLA Inc. April 2010 - August 2010
RYLA Inc. November 2002 - February 2008
RYLA Inc. August 2002 - November 2002
Skills
Instructor-led Training, Process Improvement, Training, Call Centers, Leadership, Employee Training, Management, Performance Management, Coaching, Operations Management, Call Center, Human Resources, Quality Assurance, Team Leadership, Training Delivery, Customer Service, Analysis, Onboarding
Education
Webster University 2015 — 2017
Master of Business Administration (MBA), Human Resources Development
Kennesaw State University 2013 — 2015
BBA, Business, Management, Marketing, and Related Support Services, 3.34
Gordon College 1997 — 1999
Business
HotLink V June 2011 - Present
Sares Consulting December 1973 - Present
VMware April 2010 - May 2011
EMC September 2009 - April 2010
FastScale Technology, Inc January 2008 - September 2009
mBlox August 2007 - January 2008
Intel October 2006 - June 2007
Unnamed Startup 2007 - 2007
PerceptIS March 2005 - August 2006
Mac&DOS Solutions January 1996 - January 2005
Skills
Linux, Windows, Unix, VMware, Cloud Computing, Entrepreneurship, Enterprise Management, Virtualization, Citrix, RedHat, Data Center, Start-ups, Servers, Enterprise Software, Hardware, Management, Product Management, Consulting
Education
The University of Akron 1992 — 1996
Microsoft June 2007 - Present
Perceptis November 2003 - May 2007
Case Western Reserve University 2003 - 2007
Skills
Software Engineering, C++, Software Design, C, Object Oriented Design, Algorithms, C#, Software Development, TCP/IP, Debugging, Computer Science, Automated Software..., Connected Devices, Test Automation, Visual Studio, Testing, Test Automation..., Test Automation Tools, IPv6
Education
Case Western Reserve University 2003 — 2007
BS Computer Science
Nest October 2014 - Present
Revolv Inc (Acquired by Nest Labs) December 2013 - October 2014
Causes March 2012 - November 2013
Independent Contractor August 2010 - March 2012
MapMyFitness February 2010 - July 2010
Hurricane Labs, LLC February 2008 - May 2009
Case Western Reserve University May 2007 - December 2007
PerceptIS 2004 - 2007
Skills
Linux, Python, Django, Ruby, Rails, JavaScript, MySQL, C, Java, Git, Ruby on Rails
Education
Case Western Reserve University 2004 — 2008
BS, Computer Science
Kinnek January 2013 - Present
Fenwick & West LLP September 2010 - December 2012
US Federal Court for the Northern District of California August 2009 - December 2009
Fenwick and West May 2009 - July 2009
Federal Communications Commission June 2008 - August 2008
PriceWaterhouseCoopers September 2006 - August 2007
Perceptis June 2005 - August 2005
Skills
Mergers, Mergers & Acquisitions, Due Diligence, JavaScript, Web Development, Python, Management Consulting, Corporate Law, Intellectual Property, Management, Finance, Start-ups, Venture Capital, Privacy Law, Corporate Governance
Education
University of California, Berkeley - School of Law 2007 — 2010
J.D., Law
Yale University 2002 — 2006
B.A., Economics
American Spring Wire Corp. September 2015 - Present
Hudson/Mastech May 2014 - September 2015
PCM May 2013 - May 2014
Channel Products, Inc February 2011 - May 2013
Case Western Reserve University January 2008 - October 2010
PerceptIS November 2004 - December 2007
Case Western Reserve University October 2001 - November 2004
Skills
VMware, Technical Support, IT Service Management, Server Architecture, Active Directory, Troubleshooting, Windows Server, Management, Windows 7, Operating Systems, Servers, Windows, XP, Microsoft Office, Disaster Recovery, Virtualization, Project Management, System Administration, Vendor Management, Hardware, IT Management, Help Desk Support, Microsoft Exchange, Network Security, Data Center, Windows XP, Networking
Education
Bowling Green State University 1989 — 1992
Bowling Green High School 1984 — 1986
Bowling Green High School 1984 — 1986
The Nord Center February 2012 - Present
Holt Technologies, LLC December 2011 - Present
Connections: Health-Wellness-Advocacy October 2008 - November 2011
New Directions, Inc January 2007 - March 2008
Perceptis June 2005 - January 2007
Judson Services Inc. April 2003 - January 2007
FirstEnergy March 1996 - September 2001
Skills
Active Directory, VMware, Windows Server, Data Center, IT Management, Virtualization, Team Building, Integration, Business Analysis, Strategic Planning, Microsoft Exchange, Disaster Recovery, Microsoft SQL Server, Vendor Management, Network Administration, Servers, VoIP, Program Management, Information Technology, Troubleshooting, Help Desk Support, Software Documentation, Security, System Administration, Networking
Education
University of Phoenix 2001 — 2009
Bachelors, Information Technology
Bryant & Stratton 2000 — 2001
Associates, Applied Business in Information Technology
Bryant & Stratton 1994 — 1996
Associates, Applied Business in Microcomputer Systems Management
Blackboard March 2015 - Present
Blackboard February 2012 - Present
Blackboard January 2010 - February 2012
Perceptis August 2007 - July 2009
Arizona State University June 2005 - August 2007
Arizona State University February 2002 - June 2005
Skills
Microsoft SQL Server, SQL, JIRA, Database Administration, Software Documentation, Supervising, Quality Assurance, Project Management, PeopleSoft, FERPA, Software Quality Control, Regression Testing, Usability Testing, System Testing, Mobile Testing, Agile Testing, Test Automation, Microsoft Test Manager, TFS, Windows Azure, APIs, Transaction processing, PaaS, Server Administration, Database analysis, Problem Analysis, Scrum, Transactional Systems, Oracle SQL, Perforce, Watir, DNS management, PCI DSS, Virtualization, Payment Gateways, Reporting Systems, Proposal writing, Policy/Procedure..., Client Services, Conducting Interviews, Operations Management, Software Training, Training Documentation, Retail Systems, Print management, Desktop Support, Hardware support, Electronic Security..., Learning Systems, CRM software
Education
Arizona State University
Computer Information Systems
Microsoft Virtual Academy
Phoenix College
General Studies
Charming Charlie February 2015 - Present
Charming Charlie July 2014 - Present
Independent HR Consultant April 2012 - Present
Seeking New Professional Opportunity September 2012 - Present
Perceptis January 2013 - December 2013
US Concrete April 2012 - August 2012
PSC December 1996 - April 2012
Skills
Employee Benefits, HRIS Database Management, Payroll Conversions, Human Resources, Microsoft Office, Contract Management, Third Party Vendor..., Payroll, Management, Personnel Management, Policy, Leadership, Employee Relations, Leadership Development, Organizational..., Team Building, Strategic Planning, Benefits Administration, Performance Management, Onboarding, FMLA, Talent Management, HRIS, Deferred Compensation, Strategy, Succession Planning, Employee Engagement, Talent Acquisition, HR Policies
Education
Houston Baptist University - College of Business and Economics 1998 — 2000
MBA, Human Resources
Oakwood College 1989 — 1993
B.S., Psychology
CDW Professional Services, Inc. March 2011 - Present
Perceptis March 2012 - February 2015
Modis March 2011 - March 2012
Matrix Resources November 2010 - March 2011
RYLA February 2007 - November 2010
Pomeroy IT Solutions 2005 - 2007
IBM Global Services August 1995 - September 2005
Skills
Program Management, Management, Six Sigma, Vendor Management, Customer Service, Process Improvement, Project Management, Service Delivery, Training, Call Centers, Operations Management, Customer Satisfaction, CRM, Team Building, Business Development, Business Intelligence, Performance Management, SDLC, Business Process..., Project Planning, Account Management, Budgets, Business Analysis, Consulting, Talent Acquisition, Leadership, Call Center, Forecasting, Analysis, Visio, Cross-functional Team...
Education
University of Arkansas at Pine Bluff 1994 — 1997
BS, Business Administration (Marketing)
SparkBase March 2012 - Present
Monarch Teaching Technologies, Inc. September 2009 - March 2012
PerceptIS May 2006 - September 2009
Education
The Ohio State University 2003 — 2005
MA, English Literature
Baldwin Wallace University 1999 — 2003
Squire Sanders & Dempsey January 2009 - Present
PerceptIS April 2008 - February 2009
Baker Hostetler 2004 - 2008
Inovision 2001 - 2005
syncor 2001 - 2005
fluke 2001 - 2005
keithley 1998 - 2005
Cardinal Health 1996 - 2004
Skills
Active Directory, Help Desk Support, Information Technology, Troubleshooting, Windows 7, Windows XP, Software Documentation, SharePoint, Training, Visio, Leadership, Microsoft Excel
Education
Cuyahoga Community College 2012 — 2014
ADN, Nursing
David N. Myers University 2003 — 2005
Bachelor's, Business Management
Universtity Hospitals 2009 - Present
Cuyahoga Community College August 2004 - 2010
PerceptIS 2008 - 2009
Cleveland Clinic July 2004 - May 2008
Americian Greetings June 2003 - May 2004
American Greetings 2003 - 2004
GE Consumer Products 2002 - 2002
Eaton 1997 - 2000
Education
Cleveland State University 1993 — 2000
BA, Communication
Cuyahoga Community College
Computer Studies
John Marshall High School
Philips July 2015 - Present
Meggitt PLC February 2014 - July 2015
Lockheed Martin January 2009 - January 2014
Boeing May 2008 - August 2008
Boeing Satellite Systems March 2007 - August 2007
Boeing January 2007 - August 2007
Stock Equipment Company May 2006 - August 2006
PerceptIS July 2004 - May 2006
Rockwell Automation April 2005 - November 2005
Curt's Landscape Company May 1999 - July 2005
Skills
Software Engineering, Systems Engineering, Integration, Embedded Systems, C#, System Architecture, XML, Embedded Software, Software Development, C, Engineering, SQL, Engineering Management, Programming, Databases, Software Design, C++, Operating Systems, Project Management, Team Leadership, Python, Object Oriented Design, Visual Studio, Linux, Electronics, Matlab, .NET, Windows, Process Improvement, Software Project..., Troubleshooting, Training, Android Development, iPhone Application..., Safety Critical Software, Cross-functional Team..., Software Requirements, Software Architectural..., WPF, MySQL, iOS development, Testing, Requirements Management, Regulated Industry, DO-178B, VHDL, Realtime Programming, Code Coverage, Tcl-Tk, Customer Engagement
Education
Columbia University - Fu Foundation School of Engineering and Applied Science 2010 — 2013
Masters, Management Science and Engineering, 3.7
Purdue University 2006 — 2008
BS, Computer Engineering, 3.73
California Institute of Technology 2007 — 2007
Project Management Certificate
Case Western Reserve University 2003 — 2006
Bachelor of Science (B.S.), Computer Engineering
North Royalton High School
Lesley University January 2014 - Present
PerceptIS August 2008 - December 2013
Lesley University November 2007 - August 2008
Lesley University 2005 - 2007
Lesley University 1999 - 2005
Lesley University 1986 - 1999
Harvard Cooperative Society 1982 - 1991
Skills
E-Learning, Instructional Design, Software Documentation, SharePoint, Training, Customer Service, Management, Team Leadership, Call Centers, Help Desk Support, Outsourcing, Budgets, Technical Support, Vendor Management, System Administration, Troubleshooting, Windows 7, Process Improvement, Active Directory, IT Management, Leadership, Project Management, Program Management, Integration, Data Center, Visio
Education
Lesley University 1987 — 1990
MS, Management with a Microcomputer Application Specialization, Management
Fitchburg State University 1976 — 1979
BA, English
Microsoft July 2012 - Present
Tractor Supply Company April 2009 - August 2012
Micros-Retail November 2006 - April 2009
PerceptIS 2005 - 2006
Case Western Reserve University 2004 - 2006
Skills
ITIL, Data Center, Management, Windows Server, Vendor Management, Program Management, Operating Systems, Security, Integration, Databases, SharePoint, Agile Project Management, Project Planning, Linux, Windows, Nagios, IT Management, Quality Assurance, Change Management, Incident Management, System Deployment, Networking, Linux System..., Business Analysis, Team Management, SDLC, BMC Patrol, Requirements Analysis, Process Improvement, IT Strategy, Software Project..., Agile Methodologies, Disaster Recovery, Information Technology, Software Development, Software Documentation, Linux server..., BladeLogic, Bash, Supply Chain Management, Hyper-V, RHEV, New Store Openings, People Management, Video Walls, Large Scale System..., System Implementations, Large System..., System Integrators, System Architecture
Education
Case Western Reserve University 2000 — 2003
Electrical and Electronics Engineering
Minerva
High School Diploma
Codonics January 2005 - Present
Perceptis September 2002 - May 2006
Anthrotech June 2002 - August 2004
Skills
Medical Devices, Embedded Systems, Software Design, Software Engineering, Software Development, Eclipse, FDA, Embedded Software, Testing, Linux
Education
Case Western Reserve University 2001 — 2006
Bachelor of Science (B.S.), Computer Engineering
Yellow Springs High School
Realogy Holdings Corp. June 2013 - Present
Case Western Reserve University November 2012 - June 2013
Case Western Reserve University July 2009 - November 2012
PerceptIS October 2007 - July 2009
Skills
Computer Hardware, Troubleshooting, Windows 7, Microsoft Office, Project Management, ASP.NET, Customer Service, Business Analysis, Windows, HTML
Education
Case Western Reserve University - Weatherhead School of Management 2010 — 2013
MBA, Business
Bowling Green State University 2003 — 2007
Bachelor of Arts (B.A.), Physics, 3.70
Perceptis June 2013 - Present
Delta Education July 2012 - May 2013
All About People (EDMC) September 2011 - July 2012
Adecco September 2008 - February 2009
Universal Technical Institute February 2005 - August 2008
Skills
Data Entry, Microsoft Word, Outlook, Microsoft Excel, Software Documentation, Advertising, Customer Service, Microsoft Office, Financial Analysis, Administrative..., Research, Spreadsheets, Accounting, Sales, Admissions
Education
The Bryman School of Arizona 2009 — 2010
Medical billing and coding
High Tech Institute 1994 — 1995
AA computer electronics
Guiding You Forward January 2014 - Present
Norma R.Platt October 2011 - December 2013
PerceptIS October 2007 - April 2009
CKC Enterprises January 2003 - July 2007
Sales Qualifiers Inc. October 1980 - December 2002
Skills
Customer Service..., Lead Generation, Strategic Planning, Professional life..., Customer Relations, Marketing Strategy
Education
Moravian College 1957 — 1961
BS, History, Political Science, Education
Case Western Reserve University August 2011 - Present
Case Western Reserve University 2007 - August 2011
Visiting Nurse Association (VNA) of Ohio 2006 - 2007
Perceptis 2004 - 2006
Case Western Reserve University 2003 - 2004
Vocational Guidance Services 2002 - 2003
Compuware 1997 - 2002
Greater Cleveland Community Shares 1995 - 1997
South East Clevelanders Together 1991 - 1995
Skills
Healthcare, Project Management, Process Improvement, System Administration, Business Analysis, Microsoft Office, SQL, Strategic Planning, Virtualization, Active Directory, HIPAA, Program Management, Customer Service, Java, Social Media, Vendor Management, Network Administration, Software Documentation
Education
Case Western Reserve University 2010 — 2012
CNO - Certificate of Non-profit Organizations, Nonprofit Management
Cleveland State University 1985 — 1988
BA, Communications, Psychology
Orange High school 1978 — 1982
Kinley Studio December 2004 - Present
Teknobility July 2013 - March 2014
Perceptis November 2006 - November 2007
Petros Homes July 2005 - November 2006
National Interstate Insurance Company February 1996 - July 2005
Skills
Human Resources, Recruiting, HR Policies, Customer Service, Process Improvement, Strategic Planning, Project Management, Change Management, Benefits Administration, Art Business Management, Writing, Microsoft Office, Microsoft Word, Insurance, Leadership, Team Building, Personnel Management, Management, Coaching, Employee Relations, Training, Performance Management, Organizational...
Education
Baldwin Wallace University 1992 — 1996
BA
Lockheed Martin September 2012 - Present
Arrow International April 2011 - September 2012
Arrow International November 2009 - April 2011
Perceptis September 2006 - July 2009
Skills
C#, Visual Studio, JavaScript, CSS, Crystal Reports, T-SQL, HTML/XML, ASP.NET, IIS, SQL Server 2000-2008, .NET, Windows, HTML, Technical Support, Microsoft SQL Server, C++, Java, Software Engineering, Software Design, Software Development, Linux, Object Oriented Design
Education
Case Western Reserve University 2005 — 2009
BS, Computer Science
BlackBeltHelp November 2011 - Present
Perceptis August 2010 - November 2011
New Mexico State University September 2007 - May 2010
New Mexico State University September 2007 - May 2010
Skills
Teaching, Instructional Technology, Tutoring, Research, Curriculum Design, Teaching Writing, Adult Education, Editing, Technical Writing, University Teaching, Software Documentation, Higher Education, Distance Learning, Proofreading, Literature, Copy Editing, College Teaching, Instructional Design, E-Learning, Technical Support, Technical Documentation, Journalism
Education
New Mexico State University 2007 — 2010
M.F.A., English
Bowling Green State University 1999 — 2003
B.F.A., English
Brunswick High School 1995 — 1999
Perceptis April 2012 - Present
Clear Creek Tax Consulting August 2010 - June 2011
Skills
WebEx, Account Management, Insurance, Business Development, Outsourcing, Relationship Management, Enterprise Software, BPO, Customer Service, Consulting, Call Center, CRM, Call Centers, Customer Satisfaction, Software Documentation, Solution Selling, Training, Vendor Management
Education
Oral Roberts University
Bachelor of Arts (BA), English Language and Literature, General
SUNY Orange
Associate of Arts (A.A.), Paralegal
Henery Schein March 2014 - Present
New Prospect January 2013 - March 2013
Amazon August 2012 - October 2012
GE January 2012 - February 2012
Perceptis July 2011 - December 2011
ECHOSTAR August 2008 - August 2010
Vision2Destiny February 2008 - June 2008
Nuvox Communication November 2007 - January 2008
Skills
Active Directory, Troubleshooting, XP, Technical Support, Servers, Hardware, Windows, Software Installation, Testing, Laptops, Networking, Windows 7, Computer Repair, Computer Hardware, Printers, A+ Certified, Windows Server, System Administration, Unix, Help Desk Support, IP, Network Administration, Software Documentation, Server Administration, Linux, CompTIA A+ Certification, VPN, Antivirus, Information Technology, Desktop Computers, System Deployment, Visio, BMC Remedy
Education
Strayer University 2009 — 2011
Bachelor of Science, Computer Security
ECPI College of Technology 2005 — 2007
AAS, Computer Electronics Technology
Benefit Source, Inc May 2015 - Present
TRUE Group September 2014 - March 2015
Perceptis May 2013 - July 2014
D&W Fine Pack May 2012 - May 2013
Greene Finney & Horton, LLP January 2012 - April 2012
Target August 2011 - January 2012
Cedar Fair Entertainment Company February 2011 - June 2011
Cedar Fair Entertainment Company February 2009 - June 2011
Skills
Customer Service, Microsoft Office, Microsoft Excel, Food, Microsoft Word, PowerPoint, Negotiation, Budgets, Management, Social Media, Product Development, Team Building, Event Management, Marketing Strategy, Strategic Planning, FMCG, Sales Management, Employee Relations, Recruiting, Human Resources, Leadership, Training, Coaching, Performance Management, Organizational..., Onboarding, Employee Benefits, Hiring, Talent Acquisition, HRIS, Benefits Administration, Applicant Tracking..., College Recruiting, Succession Planning, Employee Training
Education
Winthrop University 2009 — 2011
Bachelor of Science (BS), Business Management/ Minor in Sociology
Montreat College 2006 — 2009
District Attorney Office 2014 - Present
State of South Carolina April 2013 - August 2013
State of South Carolina May 2012 - April 2013
S C Raptors Elite March 2009 - April 2013
Perceptis August 2011 - April 2012
The Villages Hospital October 2010 - August 2011
Skills
Training, Non-profits, Customer Service, Insurance, Microsoft Excel, Keyboards, Microsoft Office, Microsoft Word, Business, Government, Hospitality, Nonprofits, Budgets, Recruiting, Outlook, Software Documentation, Fundraising, Leadership, Coaching, Leadership Development, Payroll, Access, PowerPoint, Call Centers, Office Management, Customer Satisfaction, Data Entry, Public Speaking, Public Relations, Team Building, Time Management, Human Resources, Analysis, Community Outreach, Employee Relations, Event Management, Event Planning, Healthcare, Management, Marketing, Operations Management, PeopleSoft, Policy, Process Scheduler, Process Improvement, Program Management, Project Planning, Sales, Social Networking, Staff Development
Education
Greenville Technical College 2010 — 2010
Certified Medical Insurance, Medical Insurance
Mauldin High School 1981 — 1985
Perceptis April 2012 - Present
ITT Technical Institute June 2008 - June 2012
TeleTech August 2006 - December 2010
Skills
Windows 7, Computer Hardware, XP, Computer Repair, Troubleshooting, Software Installation, Windows Vista, Technical Support, Network Administration, Active Directory, Operating Systems, Networking, Wireless Networking, Help Desk Support, Windows Server
Education
Greenville Technical College 2013 — 2015
Associate of Science (AS), Business, Management, Marketing, and Related Support Services
ITT Technical Institute-Greenville 2008 — 2012
Applied Computer Science of Information Technology, Computer Network Systems
American Credit Acceptance December 2013 - Present
Perceptis December 2011 - September 2013
jcpenney September 2008 - July 2011
EchoStar Corporation October 2006 - May 2007
Charter Communications July 2005 - March 2006
MCI Corporation January 2003 - July 2005
Skills
Telecommunications, Call Centers, VoIP, Telephony, Troubleshooting, Integration, Managed Services, Technical Support, Data Center, Software Documentation, Customer Retention, Customer Service, Networking, Business Analysis, Customer Satisfaction, Help Desk Support, Management, Outsourcing, Operations Management, Training, Sales, Data Entry, Recruiting, Leadership, Business Process..., Computer Hardware, PeopleSoft, Team Leadership, Team Building, Sales Process, System Deployment, Account Management, Process Improvement, Outlook, Human Resources, Performance Management, Change Management, Start-ups, Employee Relations, Applicant Tracking..., Employee Benefits, Employee Engagement, Talent Acquisition, Workforce Planning, Hiring, Onboarding, Benefits Administration, Succession Planning, Talent Management, HRIS
Education
Spartanburg Community College 2010 — 2010
Certification Production Technician; Beginning Mechatronics, 3.5 GPA
Spartanburg High School 1976 — 1978
Diploma, Business/ College Prep, As and Bs
Urban League of Upstate
MS Office and Computer Skills, Word, Windows, Excel, Access, Powerpoint, Outlook
Perceptis August 2006 - Present
Skills
Microsoft Exchange, Technical Support, Windows 7, Blackberry
Education
Lorain County Community College 2005 — 2006
Three IT Certifications, Information Technology
NUS Consulting Group March 2014 - March 2015
Perceptis June 2013 - December 2013
GameStop January 2007 - April 2008
Ridgewood Manor 2007 - 2008
Skills
Microsoft Word, Microsoft Excel, Typing, Computer Hardware
Education
Dalton State College 2007 — 2012
Bachelor of Business Administration (B.B.A.), Marketing
Revana October 2014 - Present
Perceptis September 2010 - August 2011
Citi July 2004 - January 2010
AFNI February 2001 - June 2004
Skills
Customer Service, Microsoft Office, Team Management, Project Management, Sales Management, PPC Bid Management, Team Building, Time Management, Training, Management, Leadership, Problem Solving
Education
Northern Arizona University 2011 — 2014
Bachelor's Degree, Interdisciplinary Studies-Criminal Justice
Rio Salado Community College 2010 — 2011
Administration of Justice
Perceptis July 2012 - Present
Central Parking System 2005 - 2012
FedEx Ground May 2009 - May 2011
Education
Alabama Agricultural and Mechanical University 1998 — 2004
B.B, Advertising/ Markieting
Perceptis January 2012 - Present
Alorica February 2011 - March 2012
Sam's Club May 2010 - February 2011
Education
Greenville Technical College 2012 — 2014
Perceptis July 2011 - August 2011
Cadtel Solutions December 2010 - June 2011
Education
South Mountain Community College 2010 — 2012
Perceptis July 2012 - Present
Education
Greenville Technical College 2010 — 2014
McAllister's Deli September 2011 - Present
Perceptis July 2011 - September 2011
Virginia College March 2010 - July 2011
Alltel/Verizon February 2006 - March 2010
First Data Corporation January 2001 - July 2005
Skills
Recruiting, Career Counseling, Career Development, Employee Relations, Human Resources, Interviews, Onboarding, Staff Development, Organizational..., Leadership Development
Education
Limestone College 2011 — 2013
BS, Psychology
Limestone College 2011 — 2013
Bachelor of Arts (B.A.), Human Resources Management/Personnel Administration, General
None Retail Sales AssociateMacy'sAugust 2014 - Present
jcpenney September 2013 - December 2013
Perceptis July 2013 - September 2013
FedEx September 2012 - February 2013
Phoenix Union High School District February 2012 - May 2012
Skills
Customer Service, Sales, Retail Sales, Telephone Skills, Cashiering, Inventory Management, Customer Satisfaction, Microsoft Word, Inventory Control, Microsoft Office
Education
Alhambra High School 2008 — 2012
High School, Medical Arts Program: Sports Medicine
Phoenix College
Biology/Biological Sciences, General