AAA Club Partners
AAA Club Partners List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at AAA Club Partners. You can filter them based on skills, years of employment, job, education, department, and prior employment.
AAA Club Partners Salaries. You can even request information on how much does AAA Club Partners pay if you want to. Learn about salaries, pros and cons of working for AAA Club Partners directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
60 AAA Club Partners employees in database. Find out everything there's to know about AAA Club Partners employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
AAA Club Partners Employees
Comcast January 2015 - Present
Comcast September 2014 - January 2015
AAA Club Partners January 2012 - January 2014
Bank of America 2006 - 2011
MBNA America 2005 - 2006
MBNA America 2004 - 2005
MBNA America 2003 - 2004
MBNA America 2001 - 2003
Skills
Human Resources, Employee Relations, Talent Management, Team Building, Recruiting, Leadership, Talent Acquisition, Call Centers, Risk Management, Performance Management, Onboarding, Project Management, Leadership Development, CRM, Customer Service, Employee Engagement, Strategy, Banking, Management, Vendor Management, Succession Planning, Relationship Management, Training, Personnel Management, Employee Benefits, Process Improvement, Interviews, Outsourcing, Program Management, Board of Directors, New Business Launch, Business Integration, HR Metrics/Analytics, Compensation Plan Design, Talent..., Multi-site Team..., HR Strategies/Planning, Corporate Project..., Benefits Plan Design, Workforce Planning, College Recruiting, Mergers & Acquisitions
Education
Saint Joseph's University 1989 — 1993
Bachelor of Science (BS), Marketing
Salesianum High School
AAA Club Partners December 2014 - Present
AAA Club Partners December 2014 - Present
Siemens Healthcare November 1982 - January 2014
Skills
Administrative..., Data Analysis, Data Entry, Healthcare, Microsoft Excel, Microsoft Office, Microsoft Word, Office Management, Outlook, PowerPoint, Spreadsheets, Access, Software Documentation, Customer Service, Management
Education
Delaware Technical and Community College-Stanton-Wilmington
Associates Degree
AAA Club Partners July 2014 - Present
Nestle Dreyer's Ice Cream 2005 - July 2014
GreenPoint Mortgage December 2003 - September 2005
Marin General Hospital August 1999 - November 2003
EIF Group (Energy Investors Funds) September 1999 - August 2002
Skills
Outlook, Event Planning, Customer Service, Microsoft Office, Public Speaking, Budgets, Microsoft Word, Access, Team Building, PowerPoint, Software Documentation, Strategic Planning, Time Management, System Administration, Troubleshooting, Process Scheduler, Leadership, Microsoft Excel, Teamwork, Inventory Management, Training
Education
Binghamton University 1988 — 1992
MFA, Theatre - Performance
California State University-Chico 1983 — 1989
BA, Theatre
AAA Club Partners October 2013 - Present
GillespieHall May 2011 - October 2013
Access Group October 2007 - January 2010
International Reading Association December 2006 - October 2007
Bank of America May 2005 - March 2006
MBNA October 2000 - May 2005
MBNA America February 2000 - October 2000
MBNA America December 1997 - February 2000
MBNA America October 1996 - December 1997
Skills
Press Releases, Marketing Communications, Corporate Communications, Editing, Newsletters, Blogging, Marketing, Direct Mail, Public Speaking, Non-profits, Business Development, Management, Budgets, Copywriting, Direct Marketing, Social Media, Research, Public Relations, Advertising, Online Marketing, Social Media Marketing, Training, Social Networking, Internal Communications, Strategic Planning, Media Relations, Project Management, Strategic Communications, Integrated Marketing, Event Management, Digital Marketing, Email Marketing, Brand Awareness, Brand Development, Online Advertising, Sales, SEO, Brand Management, Market Research, Nonprofits
Education
University of Baltimore
Bachelor's Degree, English
FirstService Residential Arizona December 2014 - Present
Perceptis April 2014 - November 2014
AAA - Club Partners April 2012 - January 2014
AAR Corp April 2011 - April 2012
Protocol Global Solutions May 2009 - April 2011
Convergys - HRBPO Division April 1996 - November 2008
Convergys 1996 - 2008
AT&T American Transtech 1996 - 2008
AT&T Universal Card Services 1990 - 1996
AT&T Universal Card Services 1990 - 1996
Skills
SPHR, SHRM, Employee Relations, Performance Management, Recruiting, Employee Benefits, Human Resources, Training, Process Improvement, New Hire Orientations, Leadership, Onboarding, Employee Training, Workforce Planning, Coaching, Talent Acquisition, Talent Management, Succession Planning, Employee Engagement, Sales, Vendor Management, Strategic Planning, Operations Management, Call Centers, Strategy, Management, Payroll, Leadership Development
Education
University of Maryland College Park
BS, Business Administration
AAA Club Partners November 2013 - March 2014
Kaiser Permanente January 2008 - September 2013
ADP January 2005 - January 2008
Oracle March 2004 - January 2005
Fujitsu July 1998 - March 2003
Sitaram Bhartia Hospital January 1995 - May 1998
Skills
Project Management, Data Architecture, Innovation Management, Analytics, Workforce Analytics, Predictive Analytics, Customer Analytics, Data Warehouse..., Electronic Medical..., Healthcare Analytics, Program Management, SQL, Data Modeling, Hospital Information..., Oracle HR, Oracle Applications, Oracle E-Business Suite, Business Systems..., Business Analysis, Business Impact Analysis, Business Architecture, Proof of Concept, Big Data, Data Visualization, GIS, Maps, Joomla, Agile Methodolgy, Innovation, Data Management, enterprise architecture, Business Intelligence, Metadata Management, SharePoint, Content Management, KXEN, EDI, Oracle Supply Chain..., SaaS, Agile Methodologies, Enterprise Architecture
Education
UC Irvine 2013 — 2015
Certificate Program, Predictive Analytics
Stanford University 2012 — 2015
Stanford Center for Professional Development ( Risk Management in Healthcare)
St. Mary's College of California 2008 — 2010
Executive MBA, Business Administration and Management, General
AAA Club Partners February 2012 - Present
AAA Club Partners December 2009 - February 2012
LetsTalk.com September 2008 - December 2009
LetsTalk.com June 2007 - September 2008
Visa Worldwide Services May 2006 - April 2007
University of California Santa Cruz March 2004 - July 2005
Skills
Community Management, Program Facilitation, Software Project..., Release Management, Consumer Insights, Market Insights, Vendor Relations, Community Engagement, Creative Problem Solving, Creative Concept..., Logistical Planning, Business Insights, Customer Insight, E-commerce, Social Media, Strategic Partnerships, Cross-functional Team..., Digital Marketing, Vendor Management, Social Media Marketing, Product Development, Mobile Devices, Start-ups, Leadership, Customer Experience, Web Analytics, Management, Social Networking, Marketing, Enterprise Software, Project Management, Facebook, Analytics, Mobile Marketing, Integrated Marketing, Analysis, Competitive Analysis, Product Marketing, CRM, Online Marketing, Digital Strategy, Product Management, SEM
Education
University of San Francisco 2005 — 2007
MBA, Management
University of California, Santa Cruz 1999 — 2004
BA, Economics and Philosophy
CommonWealth Partners November 2014 - January 2015
AAA Club Partners June 2014 - August 2014
San Luis Obispo Country Club February 2013 - June 2014
Collective Effort Events January 2013 - June 2014
California Polytechnic State University November 2013 - March 2014
Earth Day Alliance February 2013 - May 2013
Neptune Beach Pearl June 2012 - August 2012
San Francisco Giants June 2012 - August 2012
Pleasant Hill Recreation & Park District June 2011 - August 2011
Skills
Event Planning, Social Media, Teamwork, Public Speaking, Networking, Marketing, InDesign, Microsoft Word, Excels, PowerPoint, iMovie, Community Outreach, Customer Service, Microsoft Office, Microsoft Excel, Social Media Marketing, Outlook, Research, Facebook, Social Networking, Time Management, Event Management, Online Campaign..., WebEx
Education
California Polytechnic State University-San Luis Obispo 2010 — 2014
Bachelor of Science (B.S.), Recreation, Parks, and Tourism Administration With Concentration in Event Planning & Management, 3.3 GPA
CEA Global Education - Barcelona, Spain 2013 — 2013
International Marketing, A
Scottsdale Insurance Company March 2014 - Present
Local Work November 2013 - February 2014
AAA Club Partners November 2009 - November 2013
Safeway November 2001 - October 2002
Skills
Spreadsheets, Accounts Receivable, Administrative..., Office Management, Accounting, Expenses, Outlook, Data Entry, Calendaring, Access, PeopleSoft, Microsoft Excel, Adobe Acrobat, SharePoint, PowerPoint, Microsoft Publisher, Content Writing, Administrative...
Education
New Mexico State University 1996 — 1999
Bachelor of Business Administration (B.B.A.), Finance, General
San Juan College 1995 — 1996
AAA Club Partners January 2014 - Present
AAA Club Partners March 2013 - December 2013
AAA Club Partners June 2012 - March 2013
AAA NCNU June 2010 - June 2012
AAA Northern California, Nevada & Utah Insurance Exchange December 2007 - June 2010
AAA Northern California, Nevada & Utah Insurance Exchange May 2005 - December 2007
Skills
Business Requirements, Requirements Gathering, Business Analysis, Visio, Process Modeling, User Acceptance Testing, Gap Analysis, Process Mapping, Business Process..., Business Process, Process Improvement, Vendor Management, Data Analysis, Performance Metrics, SharePoint, Data Governance, Program Management, Change Management, Leadership, Customer Experience, Training, Customer Satisfaction, Analysis, Cross-functional Team..., Management, Performance Management, Service Delivery, PMO, Enterprise Software, Call Centers, SDLC, Human Resources, Resource Management, Project Portfolio..., CRM, IT Strategy, PMP, Business Transformation, Business Intelligence, Outsourcing, Business Process..., Business Process Mapping, Team Building, Strategic Planning, Project Management, Customer Service, Team Leadership, Consulting, Coaching, Strategy
Education
Sonoma State University 1996 — 2004
Bachelor of Arts, Economics; Managerial Economics
CSAA Insurance Group July 2010 - Present
Property Casualty Insurers Association of America 2014 - 2014
AAA Club Partners 2010 - 2014
BRE Properties 2008 - 2014
Bay Area Council 2007 - 2014
AAA Northern California, Nevada & Utah 2005 - 2010
Golden Gate National Parks Conservancy 2006 - 2008
The Auto Club Group 1993 - 2000
Skills
Property & Casualty..., Corporate Strategy, Strategy Execution, Executive Leadership, Business Transformation, Organizational Culture, Corporate Finance, Underwriting, Insurance, Claim, Liability, Executive Management, Mergers, Leadership, Business Strategy, Strategy, Mergers & Acquisitions, Team Building, Change Management
Education
University of Michigan
Master of Business Administration (MBA)
University of Michigan-Dearborn
BSA, Accounting
AAA Club Partners January 2012 - June 2013
AAA Mid-Atlantic January 2011 - December 2011
AAA Mid-Atlantic January 2006 - January 2011
AAA Mid-Atlantic August 2003 - January 2006
Independence Blue Cross September 2002 - July 2003
Independence Blue Cross May 2000 - September 2002
Independence Blue Cross December 1997 - May 2000
Skills
Leadership Development, Performance Measurement, Strategy Facilitation, Team Building, Process Improvement, Employee Training, Public Speaking, Communications Planning, Creative Solutions, Idea Generation, Leadership, Innovation, Call Centers, Analysis, Organizational..., Workshop Facilitation, Human Resources, Management, Marketing Strategy, Quality Assurance, Strategic Planning, Customer Experience, Facilitation, Strategy, Performance Management, Customer Satisfaction, Time Management, Employee Engagement, Interviews, Customer Service, Training, Facilitators, Analytics
Education
St. Joseph's University 1997 — 2003
Master's degree, Health Administration
Rowan University 1993 — 1995
Bachelor's degree, Communications
University of Notre Dame - Mendoza College of Business
Yellow Belt, Six Sigma
Robert Half January 2014 - Present
AAA Club Partners January 2010 - December 2013
AAA Northern California,Nevada, Utah June 2008 - February 2010
California State Automobile Association February 2001 - December 2004
California State Automobile Association February 1999 - September 2001
California State Automobile Association (AAA) January 1994 - March 1998
Skills
Customer Experience, Vendor Management, Cross-functional Team..., Analytics, Business Analysis, Process Improvement, Product Management, Strategic Planning, Change Management, Project Management, Insurance, Strategy, Business Strategy, Program Management, Integrated Marketing, Leadership, Business Intelligence, Business Planning, Team Management, Analysis, Software Documentation, Team Leadership, Management, Business Development, Team Building, Account Management, Training, CRM, Strategic Partnerships, Integration, Start-ups, Competitive Analysis, Forecasting, Market Research, Management Consulting, Salesforce.com, Product Marketing, E-commerce, Customer Retention, Market Analysis, Lead Generation, P&L Management, Sales Operations, Pricing, Consulting
Education
Saint Mary's College of California 2000 — 2001
MBA, Business Administration
Colorado State University 1983 — 1987
BA, Economics
AAA Club Partners September 2013 - Present
Stream Companies April 2011 - July 2013
Lentz for Congress November 2009 - November 2010
National Basketball Association (NBA) March 2007 - February 2009
Analysis & Inference, Inc. May 2004 - June 2005
U.S. Department of Education 1978 - 1987
Skills
Social Media Marketing, Digital Marketing, Social Media, Facebook, Blogging, Online Advertising, YouTube, Social Media Advertising, Twitter, Corporate Social Media, Social Media Strategist, Social Media Education, Social Media Consulting, Political Advertising, Integrated Marketing, Digital Media, Brand Development, Advertising, Google Analytics, Media Buying, Social Marketing, Yammer, Pinterest, LinkedIn, SEM, Marketing, Email Marketing, Google Adwords, Web Analytics, Market Research, Digital Strategy, Content Strategy, Shortstack, Joomla, Native Advertising, WordPress, Google+, PPC, Online Marketing, SEO, Editing, Website Consultation, SEO copywriting, Web Content Creation, Mobile Marketing, Social Media Measurement, Content Management, Online Reputation..., Spredfast, Interactive Marketing
Education
Columbia University in the City of New York 1987 — 1999
M.Phil., Political Science
Yale University 1988 — 1991
The George Washington University 1984 — 1987
MPA, Policy Analysis
Indiana University South Bend 1972 — 1978
AB, Political Science
University of Phoenix October 2002 - Present
AAA Club Partners July 2013 - March 2014
Oracle April 2012 - May 2013
Nestlé Dreyer’s Ice Cream November 2010 - January 2012
Keane February 2010 - November 2010
self employed March 2009 - February 2010
Sony - Gracenote July 2008 - February 2009
Monster Technologies May 2004 - May 2007
Electronic Clearing House September 2001 - May 2004
Wells Fargo Bank July 2000 - August 2001
Skills
Unix, Java, Linux, SQL, Oracle, PL/SQL, Databases, Software Development, Business Intelligence, Oracle Applications, Software Engineering, Software Project..., Enterprise Architecture, Database Design, SDLC, SOA, Data Modeling, Integration, Requirements Analysis, Data Warehousing, Enterprise Software, XML, Solution Architecture, ETL, Java Enterprise Edition, Unix Shell Scripting, Agile Methodologies, Web Services, Cloud Computing, SaaS, Perl, Performance Tuning, Visio, Solaris, Architectures, Shell Scripting, Microsoft SQL Server, Agile Project Management, Big Data, Software Design, Distributed Systems, Scrum, System Architecture
Education
The University of Texas at Arlington 1990 — 1993
M.S.
The University of Texas at Austin 1986 — 1990
B.A.
AAA Northern California, Nevada & Utah August 2014 - Present
AAA Club Partners May 2012 - August 2014
AAA MountainWest May 2007 - May 2012
AAA Arizona February 2001 - April 2007
AAA Chicago Motor Club 1988 - 2001
Skills
Strategic Planning, Team Building, Budgets, New Business Development, Sales Management, Process Improvement, Public Speaking, Marketing Strategy, Leadership, Product Development, Team Leadership, Contract Negotiation, Insurance, Management, Business Development, Customer Satisfaction, Account Management, Strategy, Business Strategy, Sales, Cross-functional Team..., Business Analysis, Forecasting, Vendor Management, Business Planning, Competitive Analysis, P&L Management, Mergers & Acquisitions, Product Management, Business Process..., Strategic Partnerships, Start-ups
Education
Northern Illinois University 1983 — 1987
Bachelor of Science, Economics
AAA Club Partners January 2011 - Present
AAA Northern California Nevada and Utah June 2008 - January 2010
AAA Northern California Nevada and Utah May 2003 - May 2008
ArcSoft April 2001 - April 2003
iMotors September 1999 - March 2001
General Magic September 1998 - September 1999
Inquisit February 1996 - August 1998
Motorola April 1993 - February 1996
Motorola February 1990 - April 1993
Skills
Team Building, Retail, Strategic Partnerships, Leadership, Business Development, Product Management, Product Development, Program Management, Strategy, Business Strategy, E-commerce, Vendor Management, Mobile Devices, Process Improvement, Management, Cross-functional Team..., Automotive, Marketing, Telecommunications, Change Management, New Business Development, Enterprise Software, Integration, Analysis, Sales, Business Analysis, Customer Experience, Team Leadership, Competitive Analysis, Business Process, Contract Negotiation, CRM, Integrated Marketing, Mobile Applications
Education
Santa Clara University 1985 — 1986
MBA
University of Portland 1979 — 1983
BBA
Stealth startup July 2015 - Present
Gallagher Consulting 1994 - Present
AARP Services Inc. 2013 - 2015
AAA Club Partners 2004 - 2012
California State Automobile Association (AAA) 1998 - 2004
Oasis Capital, LLC San Francisco 1996 - 1998
Blanc & Otus 1990 - 1994
Education
University of California, Berkeley
B.A.
University of Southern California - Marshall School of Business
MBA
Primary Intelligence 2013 - 2014
AAA Club Partners 2012 - 2013
Mindjet 2011 - 2011
Pragmatic Marketing 2006 - 2011
MediServe 2004 - 2006
Smith & Nephew 2002 - 2004
WebMD 2000 - 2002
QuadraMed 1994 - 2000
Skills
Product Strategy, Requirements Analysis, Product Management, Lead Generation, Team Building, Mentoring, Cross-functional Team..., Roadmap, Win/loss, User Stories, Business Case, Personas, Usability Testing, Product Launches, Product Marketing, Social Media, SEO, SEM, Thought Leadership, Collateral Material..., Product Launch, Email Marketing, Strategy, Persona, Product Lifecycle..., Product Development, Market Research, Marketing Strategy, Market Analysis, Strategic Planning, SaaS, Analytics, Strategic Partnerships, Integrated Marketing, Marketing, Program Management, Cloud Computing, User Experience, Competitive Analysis, Consulting, Leadership, Competitive Intelligence, Go-to-market Strategy
Education
California State University-Northridge
California State University-Northridge
Bachelor of Arts (B.A.)
Perceptis/Blackboard June 2014 - July 2014
American Express February 2014 - June 2014
AAA Club Partners December 2012 - December 2013
CSAA Insurance Group January 2010 - December 2012
CSAA Insurance Group July 2007 - January 2010
CSAA Insurance Group November 2006 - July 2007
Edson Electric April 2004 - August 2006
Skills
IEX Total View, Avaya's CMS, Strategic Planning, Performance Management, Forecasting..., Trend Analysis, Process Optimization, Scheduling Efficiency, Data Management &..., Task Delegation, Training & Development, Problem Solving, Strong Communication..., Multi-tasking Skills, Well-Developed..., Cross-team Collaboration, Microsoft Office, Internet, Aspect's Agent..., Delegation, Team Leadership, Employee Training, Department...
Education
Arizona State University West 2006 — 2009
Bachelor Degree, Global Business with a focus in management
Glendale Community College 2003 — 2005
Associate's Degree, Global Business
Apollo High School 2000 — 2003
Endorsement Diploma (special recognition for additional mathematics)
AAA Club Partners (ACP) May 2012 - Present
Cognito Comics August 2011 - March 2012
AAA Club Partners August 2009 - April 2011
CSAA July 2005 - August 2009
Dell Financial Services September 2003 - July 2005
Dell July 2002 - August 2003
Education
The University of Texas at Austin 1997 — 2001
Bachelor of Arts, English
USAA Financial Foundations SpecialistUSAAMarch 2014 - Present
AAA Club Partners November 2012 - November 2013
AAA Club Partners January 2010 - November 2012
AAA Club Partners March 2008 - January 2010
ServiceStar LLC 2006 - 2008
Glenfair Vetrinary Clinic 2004 - 2006
Things Remembered 2001 - 2004
Skills
Call Centers, Training, Coaching, Time Management, Customer Retention, Microsoft Excel, Customer Service, Hiring, Customer Satisfaction, Management, Quality Assurance, Sales, Spreadsheets
Education
Northern Arizona University 2014 — 2017
Career and Technical Education, Education and Training
Glendale Community College
Associate of Arts (AA)
Apollo High School 1997 — 2001
Endorsement Diploma
The ONE Campaign January 2015 - Present
AAA Club Partners May 2013 - Present
Seton Hall University May 2013 - Present
AAA Club Partners May 2012 - Present
Barbara Buono for New Jersey Governor September 2013 - 2013
Seton Hall University August 2011 - May 2012
People to People Ambassador Programs July 2008 - August 2008
Skills
International Relations, Women's Studies, Public International Law, Macroeconomics, Foreign Languages, Social Media Marketing, Human Trafficking, Sexual Violence, Human Rights, Sustainable Agriculture, Violence Against Women, Women's Health, Foreign Policy, Political Science, Politics, Social Media, International..., Diplomacy, Public Diplomacy, Spanish, Policy Analysis, Intercultural..., Community Outreach
Education
Seton Hall University 2011 — 2015
Bachelor of Science (B.S.), Diplomacy and International Relations, Bachelor of Arts (B.A.), Modern Languages
John Cabot University 2013 — 2014
International Relations and Affairs
Burlington Township High School 2007 — 2011
High School Diploma
Carbon Five June 2015 - Present
Verizon March 2014 - May 2015
Verizon Labs December 2012 - February 2014
California College of the Arts August 2011 - May 2013
AAA Club Partners May 2012 - August 2012
Masecha January 2010 - July 2011
DDB Mudra Group May 2008 - June 2010
Triburg July 2007 - April 2008
Skills
Concept Development, Experience Design, Design Strategy, Design Research, Process Innovation, Graphic Recording, Visual Thinking &..., Fashion Design, Illustration & Art, Fashion, Design Thinking, Advertising, Visual Merchandising, Costume Design, Styling, Craft, Business Case Modelling, User Experience, Management, User Interface Design, Entrepreneurship, Leadership, Interaction Design, Web Design
Education
California College of the Arts 2011 — 2013
MBA in Design Strategy (DMBA)
National Institute of Fashion Technology 2003 — 2007
Bachelor of Design (Fashion)
The Air Force School
The Church of Jesus Christ of Latter-day Saints 2015 - Present
AAA Club Partners October 2013 - August 2015
US Digital Media May 2012 - October 2013
FHI 360 August 2010 - April 2011
Brigham Young University - International Development Minor January 2007 - December 2009
Scope International Contemporary Art Show January 2006 - August 2008
Brigham Young University - Museum of Art July 2002 - December 2005
Skills
Non-profits, Public Speaking, Event Planning, Fundraising, Social Media, Editing, Research, Community Outreach, Public Relations, Grant Writing, Teaching, Event Management, Social Media Marketing, Nonprofits, Marketing Strategy, Internal Communications, Press Releases, Microsoft Office, Blogging, Marketing
Education
Brigham Young University
Bachelor of Science, Sociology
AAA Club Partners April 2015 - August 2015
Sookmyung Women's University 2007 - 2010
Sookmyung Women's University 2007 - 2009
Skills
User Experience Design, Research, Mobile Devices, Graphic Design, Photoshop, Illustrator, User Interface Design, Adobe Creative Suite, CSS, After Effects, Web Design, HTML, JavaScript
Education
Academy of Art University 2013 — 2016
Master of Fine Arts (MFA), Web Design and New Media
Sookmyung Women's University 2007 — 2010
Master of Arts (MA), English Linguistics
Sookmyung Women's University 2003 — 2007
Bachelor of Arts (BA), English Language and Literature
Estenson Logistics May 2013 - February 2014
AAA Club Partners May 2012 - February 2013
United States Marine Corps November 2004 - January 2009
Skills
Network Security, Computer Security, Windows, Microsoft Office, Linux, Troubleshooting, Customer Service, Computer Hardware, Firewalls, Microsoft Excel, Network Administration, Networking, TCP/IP, Microsoft Word, Windows Server, System Administration, HTML, Logistics, Operations Management, Project Planning, Team Building, VoIP
Education
Estrella Mountain Community College
Associate of Science (AS), Engineering Technology, General
AAA Club Partners February 2013 - June 2013
California College of the Arts August 2011 - June 2013
Wipro 2006 - 2008
Independent Modeling 2002 - 2007
Ambitious Enterprise Pvt. Ltd. 2003 - 2006
Skills
Design Strategy, Design Thinking, Experience Design, Persona, User-centered Design, Rapid Prototyping, Customer Insight, Fashion, Needfinding, Concept Design, Market Research, Concept Development, Design Research, Styling, Visual Merchandising, Visual Thinking, Human-centered Design, Persona Creation, Storytelling, User Experience, Craft, Business Insights, Ethnography, Human Computer..., Product Design, User Research, Usability Testing, Research Design, Qualitative Research, Data Analysis, Research, Design Management, Art, Branding & Identity, Brand Development..., Strategic Communications, User Interface, Strategy, Service Design, User Experience Design, Brand Development
Education
California College of the Arts 2011 — 2013
Master's Degree, Design & Business Strategy
Parsons School of Design 2010 — 2010
Design Management Summer Intensive Course, Design Management
J.J. School of Arts, Mumbai 2007 — 2008
Interior Designing, Interior Decoration
Gauhati University, India
Bachelors, Business Mgmt
AAA Club Partners July 2014 - Present
Enquirer Media October 2005 - May 2014
The Cincinnati Post January 2001 - October 2005
The People's Defender January 1996 - January 2001
The Press Gazette January 1991 - January 1996
Tampa Bay Business Journal/Orlando Business Journal January 1983 - January 1988
Skills
Content Management, Customer Service, Ap Style, Copy Editing, Journalism, Newspaper, Content Development, Editing, Social Media, Proofreading, Copywriting, Press Releases, Storytelling, Publications, Web Content, News Writing, Editorial, Newsletters, Blogging, Newspapers, Publishing, Public Relations, Content Strategy, AP Style, Headline Writing, Advertising, Video Production, Facebook, SEO
Education
University of South Florida
BA, Mass Communications; Visual Communications
Manatee Junior College
AA, Journalism
Trax Technologies February 2014 - Present
Collectivo 2014 - Present
Marketing Communications and Sales 2007 - 2015
AAA Club Partners January 2013 - February 2014
Harlem Globetrotters December 2011 - January 2013
KPHO - A Meredith Corporation January 2011 - January 2013
KTXV / KUCW March 2009 - October 2010
CNN September 2007 - March 2009
NBC News May 2007 - August 2007
Missionary Training Center September 2006 - April 2007
Skills
Adobe Creative Suite, Final Cut Pro, Avid Newscutter, QuarkXPress, ProTools, Adobe Audition, Video Production, Public Relations, SEO, Corporate Communications, Social Media, Marketing Strategy, Public Speaking, Pro Tools, Marketing, Social Networking, Social Media Marketing, Blogging, Broadcast, ENPS, News Writing, Video, Media Relations, Email Marketing, Journalism, Editing, Broadcast Television, Television, Storytelling, New Media, Broadcast Journalism, Radio, Digital Marketing, Newsletters, Photography, Feature Articles, Video Editing, Press Releases, Multimedia, Digital Media, Copywriting, Videography, Breaking News, Avid, Magazines, Facebook, Copy Editing, AP Style, Content Strategy, Non-linear Editing
Education
Brigham Young University
Bachelor of Arts, Communications: Broadcast Journalism
Arizona State University
Fellowship, Broadcast Journalism
University of San Francisco
Certificate, Advanced Social Media
The Prefer Company June 2015 - Present
Ironed Ideas October 2014 - Present
AAA Club Partners October 2010 - October 2014
Academic Sabbatical & Post-Graduate Activities November 2005 - May 2010
Instill Corporation December 2006 - November 2007
College Loan Corporation September 2002 - August 2005
MapQuest June 1999 - August 2001
Partech, Inc. May 1994 - June 1999
Skills
Consulting, Mobile Applications, Sustainable Business, Event Management, Business Strategy, Competitive Analysis, Strategic Thinking, Strategic Planning, Management, Entrepreneurship, Strategy, Leadership, Business Planning, Start-ups, Product Development, Project Management, Analytics, Integrated Marketing, Finance, Program Management, Strategic Partnerships, Product Marketing, Product Management, CRM, Business Development, Market Research, Marketing, Cross-functional Team..., Coaching, Management Consulting, Innovation, SaaS, Marketing Strategy, Digital Marketing, E-commerce
Education
Presidio Graduate School 2007 — 2009
MBA, Sustainable Management
Le Moyne College 1990 — 1994
B.S., Business Administration
Le Moyne College 1990 — 1994
B.S., Biology
AAA Mid-Atlantic January 2014 - Present
AAA Club Partners January 2012 - December 2013
Wilmington Trust March 2010 - September 2011
First National Bank of Chester County May 2006 - March 2010
MBNA June 2004 - May 2006
Providian Financial October 2001 - June 2004
Margolis & Company August 1999 - July 2001
Arthur Andersen LLP December 1997 - July 1999
Education
University of Delaware - Lerner College of Business and Economics 1993 — 1997
BS Accounting, Accounting
Barclaycard US December 2012 - Present
AAA Club Partners January 2011 - September 2012
AAA Mid-Atlantic January 2007 - December 2010
AAA Mid-Atlantic November 2005 - December 2006
AAA Mid-Atlantic September 2002 - November 2005
California State Automobile Association March 1994 - August 2002
Skills
Social Media, Web 2.0, Usability Testing, User-centered Design, User Experience, User Interface Design, Content Strategy, Experience Design, Social Media Strategist, Web Design, Usability, Web Analytics, Social Media Marketing, Integrated Marketing, Marketing Strategy, Email Marketing, Marketing, Facebook, Strategy, Digital Strategy, Google Analytics, Digital Marketing, Web Project Management, Mobile Marketing, SEO, Online Marketing, E-commerce, SEM, Leadership, Digital Media, Analytics, Copywriting, Content Management, Online Advertising, Web Content, Direct Marketing, Social Media Measurement, Blogging, PPC, Omniture
Education
New York University 1983 — 1989
BFA, Dramatic Writing
Exigen Insurance Solutions May 2012 - February 2013
AAA Club Partners May 2010 - December 2011
AAA Northern California, Nevada & Utah January 2008 - August 2009
AAA Northern California, Nevada & Utah May 2006 - December 2007
American Express July 2002 - December 2005
Gemalto June 2000 - June 2002
Caudwell Group May 1999 - December 1999
Charles Schwab January 1993 - September 1998
Institut Auf Dem Rosenberg June 1991 - December 1992
Skills
Product Management, Cross-functional Team..., Business Development, Pricing, Segmentation, Contract Negotiation, Strategy, Competitive Analysis, Business Strategy, Program Management, Product Development, Management, New Business Development, Marketing, Management Consulting, Business Planning, Marketing Strategy, Market Research, Sales, Telecommunications, P&L Management, Operations Management, Mergers & Acquisitions, Business Analysis, Strategic Planning, CRM, Executive Management, Leadership, Budgets, Analysis, Agile Methodologies, Agile Project Management, Agile Testing, Workday
Education
University of Manchester - Manchester Business School 1998 — 2000
MBA
National University of Ireland, Maynooth 1987 — 1991
BA
American Express March 2015 - Present
Cable ONE Business March 2013 - March 2015
AAA Club Partners October 2011 - March 2013
AAA October 2008 - October 2011
AAA of Northern California, Nevada, Utah June 2006 - October 2008
Affiliated Computer Services (ACS) December 2004 - June 2006
Skills
Training, Leadership, Training Delivery, Coaching, Leadership Development, Performance Management, Organizational..., Call Centers, Human Resources, Needs Analysis, Employee Training, Onboarding, Process Improvement, Communication, Knowledge Management, Content Management, Instructional Design, Technical Writing, Workshop Facilitation, Instructor-led Training, Customer Service, Employee Benefits, Organizational..., Team Building, Change Management, Web Design
Education
Grand Canyon University 2009 — 2012
Master of Science (M.S.), Leadership, 3.75
Langston University 1999 — 2004
Bachelor of Arts (B.A.), Broadcast Journalism, 3.5
Langston University 1999 — 2004
Associate's degree, Electronic Drafting, 3.5
AAA Club Partners June 2005 - December 2012
California State Automobile Association (AAA) 1983 - 2005
CSAA January 1999 - December 2001
Skills
Insurance, Property & Casualty..., Strategic Planning, Marketing Communications, Underwriting, Casualty, Leadership, Coaching, Marketing, Change Management, Media Relations, Workshop Facilitation, Program Management, Cross-functional Team...
Education
California State University-Chico 1974 — 1978
BA, English
AAA Club Partners January 2012 - Present
AAA Mid-Atlantic May 2009 - December 2011
AAA Central-West Jersey 1996 - 2001
Skills
Strategy, Account Management, Business Strategy, Competitive Analysis, Public Relations, Negotiation, Leadership, Product Management, Management, Cross-functional Team..., Team Building, Customer Service, Sales Management, Start-ups, Business Development, Entrepreneurship, Income Statement, Team Leadership, Leadership Development, Product Development, Sales, Project Management, CRM, Forecasting, Coaching, Marketing Strategy, Management Consulting, Change Management, Program Management, Process Improvement, E-commerce, Strategic Partnerships, Operations Management, Mergers & Acquisitions, Direct Marketing, Budgets, Database Marketing, Marketing, Contract Negotiation, Fundraising, Mergers, Business Planning, Executive Management, Marketing Management, Organizational..., P, Product Marketing, Vendor Management
Education
University of New Hampshire 1993 — 1995
Master of Business Administration (MBA)
Saint Anselm College 1971 — 1975
BA, Economics and Business
AAA Club Partners November 2014 - Present
AAA Ohio Auto Club September 2009 - October 2014
AAA Auto Club South December 2000 - October 2008
Dayton Power & Light 1995 - 2000
Skills
Leadership, CRM, Social Media Marketing, Strategy, Advertising, Direct Mail, Marketing, Budgets, Program Management, Marketing Strategy, Project Management, Public Relations, Strategic Planning, Partnerships, Competitive Analysis, Marketing Communications, Customer Service, Email Marketing, Membership, Entrepreneurship, Market Planning, Customer Retention
Education
University of Dayton 1989 — 1993
AAA Southern Pennsylvania June 2015 - Present
AAA Club Partners March 2008 - November 2014
AAA October 2002 - February 2008
digiGroups Corporation March 2001 - April 2002
eTime Capital Corporation February 1999 - February 2001
AT&T May 1995 - January 1999
AT&T 1992 - 1995
Skills
Program Management, Business Process..., Strategic Planning, Property & Casualty..., Change Management, Insurance, Business Analysis, Process Improvement, Vendor Management, Customer Service, Project Portfolio..., Project Management, Team Building, Leadership, Strategy, Management, Risk Management, Management Consulting, SDLC, Business Planning, Business Strategy, Call Centers, CRM, PMO, Cross-functional Team..., Training, Analysis, Analytics, Business Process, Business Intelligence, Business Transformation, Team Leadership, Operations Management
Education
AT&T Executive Education Program / AT&T Management Leadership Program
The University of New Mexico - Robert O. Anderson School of Management
Bachelor of Science (BS), Marketing/Marketing Management, General
AAA Club Partners July 2012 - Present
AAA Club Partners May 2010 - July 2012
Pocket Express March 2000 - January 2005
Broderbund Software June 1998 - August 1999
Banner Blue 1995 - 1998
Skills
Product Management, E-commerce, Product Development, Marketing, Product Marketing, Strategic Partnerships, Competitive Analysis, SaaS, Analytics, SEM, Web Analytics, Marketing Management, Direct Marketing, Email Marketing, Start-ups, Market Research, Marketing Strategy, Cross-functional Team..., Online Advertising, SEO, Business Strategy, Strategy, Business Development
Education
The University of Chicago Booth School of Business 1994 — 1996
MBA, Marketing
Northwestern University 1985 — 1989
BS, Comuniction Studies
Bridgeforce April 2015 - Present
Bridgeforce February 2015 - April 2015
AAA Club Partners 2012 - 2014
AAA Mid-Atlantic 2009 - 2012
Bank of America 2006 - 2009
MBNA America 1985 - 2005
Skills
CRM, Cross-functional Team..., Time Management, Customer Service, Human Resources, Customer Retention, Leadership, Operations Management, Strategy, Product Management, Loans, Insurance, Performance Management, Management, Sales, Relationship Management, Sales Management, Customer Satisfaction, Talent Management, Business Strategy, Project Management, Contract Negotiation, Leadership Development, Direct Marketing, Business Analysis, Marketing, Program Management, Strategic Partnerships, Marketing Strategy, Customer Experience, Business Development, Banking, Team Leadership, Credit Cards, P&L Management, Coaching, Call Center, Budgets, Finance, Strategic Planning, Business Planning, Financial Services, Executive Management, Training
Education
University of Delaware 1981 — 1985
Bachelor of Science (BS), Business Administration - Finance
AAA Club Partners January 2014 - Present
Automotive Finance Corporation December 2012 - April 2013
Club Assist June 2009 - November 2012
Roush Industries May 2007 - September 2008
Ford Motor Company August 1981 - December 2006
Skills
Process Improvement, Vehicles, Marketing, Management Consulting, Leadership, Business Development, Project Management, Training, Retail, Customer Satisfaction, Sales, Automotive, Profit
Education
University of San Diego 1979 — 1981
MBA
San Diego State University-California State University 1970 — 1975
BS, Biology
Wells Fargo January 2014 - Present
Wells Fargo March 2012 - July 2013
AAA Club Partners January 2010 - June 2011
California State Automobile Association (AAA) January 2001 - November 2001
BestOffer.com August 1999 - December 2000
Mattel Interactive/The Learning Company April 1998 - August 1999
Geoworks July 1995 - August 1997
Skills
Cross-functional Team..., Product Management, Product Development, Software Development, Process Improvement, Project Management, Start-ups, Program Management, Quality Assurance, Management, Marketing, Testing
Education
The University of Texas at Austin - Red McCombs School of Business 1993 — 1995
MBA, Marketing/Information Systems
University of California, Berkeley 1985 — 1989
BA, Rhetoric
Choice Hotels International September 2015 - Present
Choice Hotels International February 2014 - September 2015
AAA Club Partners April 2012 - January 2014
AAA Member Services Company April 2010 - April 2012
AAA Member Services Company September 2009 - April 2010
eTelecare Global Solutions October 2006 - May 2009
eTelecare Global Solutions January 2007 - March 2008
eTelecare Global Solutions October 2006 - January 2007
United States Postal Service November 2004 - October 2006
Genesee County Animal Control May 2004 - September 2004
Skills
Public Speaking, Customer Service..., Avaya, Resource Management, Contract Management, Microsoft Excel, Sourcing, Behavioral Interviewing, Vendor Management, Vendor Relationships, Vendor Contracts, Vendor Audit, Technical Support..., Call Centers, Training, Leadership, Customer Satisfaction, Management, Strategy, Leadership Development, Coaching, Customer Experience, Call Center Development, Hiring, Performance Management, Team Building, Employee Relations, Contact Centers, Help Desk Support, Analysis, Technical Support, Service Delivery, Outsourcing, CRM, SharePoint, Process Improvement, Operations Management, Customer Service, Project Management, Team Leadership, BPO, Account Management
Education
Grand Canyon University 2004 — 2006
B.S., Applied Management
Mott Community College 1996 — 1997
A.A.S, Criminal Justice
AAA Club Partners October 2013 - Present
AAA Oklahoma/South Dakota September 2009 - October 2013
AAA Oklahoma/ South Dakota Club Headquarters May 2009 - September 2009
Victoria's Secret June 2007 - August 2007
Oklahoma State University Undergraduate Admissions Office September 2006 - December 2006
Skills
French, International Business, Event Planning, Advertising, Customer Service, Event Management, Promotions, Marketing Strategy, Online Marketing, Social Media, Customer Relations, Microsoft Office, Word, Excel, English, Photoshop, Research, Marketing Communications, Social Media Marketing, PowerPoint, Public Speaking, Outlook, Market Research, Budgeting, Program Management, Adobe Creative Suite, Business Development, Management, Team Building, Project Management, Strategic Planning, Teamwork, Budgets, Entrepreneurship, Leadership, Time Management, Marketing Management, Email Marketing, Training, Data Analysis, Strategy, Competitive Analysis, Online Advertising, Brand Management, Sales, Direct Marketing, Public Relations, Social Networking, Digital Marketing, International Marketing
Education
SKEMA Bachelor 2008 — 2009
MSc, International Business
Groupe Ecole supérieure de Commerce de Dijon-Bourgogne 2007 — 2007
Semester Abroad/ Student Exchange Program (Spring 2007)
Oklahoma State University 2004 — 2008
2008 BS; Diploma, International Business; French and Marketing
Edison Preparatory School 2000 — 2004
High School Diploma, Advanced Placement (AP) Courses
Pinnacle Transplant Technologies March 2014 - Present
AAA Club Partners April 2012 - December 2013
AAA NCNU August 2006 - April 2012
Gateway Floral January 2003 - May 2006
Skills
Customer Service, Financial Reporting, Member Relations, Process Improvement, Outlook, Insurance, Microsoft Excel, Software Documentation, Visio, Team Building, PowerPoint, Leadership, Customer Satisfaction, Microsoft Office
Education
Glendale Community College
AAA Club Partners January 2014 - Present
Easter Seals Bay Area September 2012 - December 2013
Starwood Hotels & Resorts Worldwide, Inc. August 2008 - August 2012
Starwood Hotels & Resorts Worldwide, Inc. 2008 - 2009
Starwood Hotels & Resorts Worldwide, Inc. August 2007 - September 2008
Regency Park Senior Living August 2005 - September 2006
State of Hawaii December 2004 - July 2005
Skills
Resorts, Hospitality, Food & Beverage, Hospitality Management, Hotel Management, Employee Relations, Hotels, Restaurants, Property Management..., Employee Recognition, Employee Benefits, Employee Engagement, Employee Training, Recruiting, Payroll, Performance Management, Onboarding, New Hire Orientations, Benefits Administration, HRIS, FMLA
Education
Hawaii Pacific University 2001 — 2005
Bachelor of Arts (B.A.), Psychology
Aechelon Technology July 2014 - Present
Karen Mason Consulting December 2014 - January 2015
Aechelon Technology July 2012 - July 2014
Art People October 2011 - October 2013
Freelance Graphic Design Services (Business License) January 2012 - May 2013
Buckhorn Grill July 2012 - November 2012
Buckhorn Grill February 2012 - July 2012
AAA Club Partners January 2012 - February 2012
Ross Stores June 2008 - August 2008
Shirokiya November 2007 - January 2008
Skills
Graphic Design, InDesign, Illustrator, Photoshop, Film Photography, Excel, Word, PowerPoint, Identity, Packaging, Comping, Digital Photography, Digital Printing, Brand Development, Typography, Brochures, Posters, Logo Design, Layout, Photography, Print Production, Corporate Identity, Book Design, Mac OS X, Adobe Acrobat, Concept Development, Annual Reports, Books, Logos, Business Cards, Flyers, Print Collateral, PC, Wacom Tablet, Advertising, Image Editing, Digital Illustration, Art, Illustration
Education
Academy of Art University 2009 — 2011
AA, Graphic Design, 3.476
Kapiolani Community College 2007 — 2009
AA, Liberal Arts
ASSETS School 2003 — 2007
High School Diploma, High School Diploma
AAA Club Partners June 2008 - 2013
Skills
Data Entry, Event Planning, Training, Fundraising, Customer Retention, Teamwork, Time Management, Leadership, Customer Service, Customer Support, Finance, Customer Satisfaction, Recruiting, Call Centers, Human Resources, Employee Relations, Interviews, Team Building, Research, Microsoft Excel
Education
Beacon College and Graduate School
Mercer County Community College
Temple University
VWR February 2013 - Present
AAA Club Partners June 2011 - Present
Bank of America October 2002 - February 2011
Skills
SAP, Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Outlook, HTML
Education
Delaware Technical and Community College-Stanton-Wilmington 2011 — 2011
Certificate, Polysomnography Technology
AAA Club Partners June 2014 - Present
Cisco Systems April 2012 - Present
Education
Jawaharlal Nehru Technological University 1999 — 2003
Bachelor of Technology (B.Tech.), Computer Science and Engineering
County of Santa Clara Social Services Agency February 2015 - Present
AAA Club Partners August 2011 - November 2013
AAA Member Services Company October 2009 - August 2011
CSAA Insurance Group February 2007 - October 2009
CSAA Insurance Group October 2005 - February 2007
Skills
Customer Service, Peer Mentoring, Leadership Development, Staff Development, Asset Allocation, Operations Management, Business Process..., Building Relationships, Vendor Management, Computer Aided Dispatch, Staff Supervision, Recruiting, Performance Appraisal, Conflict Resolution, Inventory Control, Graphic Design, Photography, Training, Call Centers, Analysis
Education
San Jose State University 1997 — 2002
Bachelor of Arts (B.A.), Photography
San Jose State University