Phonak Company
Industry: Company
DescriptionSonova Holding AG is an internationally active Swiss company headquartered in Stäfa that specializes in hearing care solutions. It is one of the largest providers in the sector worldwide. The group operates through its core business brands Phonak, Unitron, Hansaton, Advanced Bionics and AudioNova. Headquarters: Stäfa, Switzerland CEO: Arnd Kaldowski (Apr 1, 2018–) Number of employees: 14,242 (31.03.2018) Founded: 1947 Subsidiaries: Sonova AG, Advanced Bionics Corporation,
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Phonak Employees
VivaKi January 2014 - Present
Leapfrog Online June 2013 - December 2013
Phonak May 2012 - August 2012
FlowCardia June 2011 - August 2011
Skills
Recruiting, Talent Acquisition, Human Resources, Social Media, Corporate Communications, Jobvite, LinkedIn Recruiter, Sourcing, Marketing, Management, New Hire Orientations
Education
Miami University 2009 — 2013
Bachelor of Science in Social Studies Education
Phonak August 2014 - Present
Edward Hines V.A. Medical Center June 2013 - June 2014
Sonus Hearing Care Professionals March 2013 - June 2013
Northwestern Lake Forest Hospital January 2013 - March 2013
Edward Hines V.A. Hospital August 2012 - November 2012
Midwest ENT Associates/Midwest Hearing Health June 2012 - August 2012
Schwab Rehabilitation Hospital March 2012 - June 2012
Skills
Audiology, Hearing Aids, Cochlear Implants, Medical Diagnostics, OAEs, VNG/ENG, Hearing Aid Dispensing, Hospitals, Evidence-based Medicine, Rehabilitation, Healthcare, Treatment
Education
Rush University 2010 — 2014
Au.D, Audiology/Audiologist
Butler University 2006 — 2010
Bachelor of Science (B.S.), Communication Sciences and Disorders, General
Comprehensive Hearing Care Center, LLC August 2003 - Present
American Hearing Aid Associates 2006 - 2015
Connecticut Academy of Audiology 2005 - 2015
Phonak 2003 - 2015
Oticon USA 2003 - 2015
Hearing aid manufacturer 2003 - 2015
Unitron Hearing 2003 - 2015
American Academy of Audiology 1997 - 2015
American Academy of Audiology July 2011 - June 2014
Ct Academy of Audiology 2005 - 2009
Skills
Diagnostics, Pediatrics, Assistive Devices, Assistive Technology, Rehabilitation, Hardware Diagnostics, Audiology, Hearing, hearing aids, Hearing Loss, Hearing Tests, Hearing Aid Dispensing, Aural Rehabilitation, Speech, Healthcare, Hearing Aids, Tinnitus, Clinical Research, Medical Devices, Hospitals, Diagnostic, Cochlear Implants, Nursing, Hearing Conservation, Treatment, Speech Therapy, Elder Care, Audiometry, Assistive Listening..., Therapists, Evaluations, Cognition, Early Intervention, Evoked Potentials, EAR, Traumatic Brain Injury, ENT, Autism Spectrum..., Dizziness, Pharmacists, Physicians, American Sign Language, Practice Management, Product Launch, Interventions, Healthcare Industry, Vestibular..., Medical Diagnostics
Education
University of Florida 1999 — 2001
Au.D., Audiology
Case Western Reserve University 1974 — 1976
Masters of Arts, Speech/Language Pathology
The University of Connecticut 1970 — 1974
Bachelor of Arts, Communication Disorders
Midwest Groundcovers May 2013 - Present
Phonak November 2011 - May 2013
Wilson Nurseries, Inc. January 2009 - November 2010
Shemin Nurseries May 2004 - November 2008
PanAmerican Seed October 2001 - August 2003
Allied Van Lines April 1991 - October 2001
Skills
Customer Service, Landscaping, Sales Management, Account Management, Sales, Purchasing, Team Building, New Business Development, Retail, Microsoft Office, Negotiation, Marketing, Budgets, Strategic Planning, Microsoft Excel, Inventory Management, Direct Sales, Microsoft Word, Event Planning, Wholesale, Contract Negotiation, Leadership, Management, Time Management
Education
College of DuPage 2000 — 2002
AAS in Ornamental Horticulture/Certificate, Design
Naperville Central High School 1979 — 1983
High School Diploma
Maverick Consulting Services April 2014 - Present
Pivot Hearing April 2014 - Present
Caber Hill Advisors July 2014 - Present
Asante Solutions February 2013 - May 2015
Phonak August 2011 - February 2013
InSound Medical August 2008 - August 2011
Skills
Product Launch, Market Development, Medical Devices, Sales Operations, Account Management, Territory Management, Sales Force Development, Sales Management, Product Development, Capital Equipment, Key Account Management, Cross-functional Team..., Strategic Planning, Healthcare, Selling, Product Marketing, Salesforce.com, Strategy, Market Research, Sales, Team Building, Management, Business Planning, CRM, Direct Sales, Disposables, ENT, Surgeons, Product Management, Hardware Diagnostics, Start-ups, Marketing, Sales Process, Competitive Analysis, Market Planning, Sales Presentations
Education
University of North Carolina at Chapel Hill - Kenan-Flagler Business School 2012 — 2014
MBA
California State University-Chico
B.A., Communication Sciences & Disorders
Maria Carrillo High School
Phonak May 2013 - Present
Paychex October 2006 - March 2013
HSBC February 2005 - December 2006
DecisionOne Mortgage, HSBC Bank USA, N.A. May 2001 - February 2005
Skills
Customer Service, Client Focus, Exceptional Listener, Microsoft Office, Outlook, Citrix, Salesforce.com, Data Entry, Banking, SAP, Process Improvement, Customer Satisfaction, Leadership
Education
"Education is the most powerful weapon which you can use to change the world." Nelson Mandela
Monroe College
ZaZa's Italian Trattoria September 2006 - Present
HCSC April 2014 - July 2014
Phonak January 2014 - February 2014
Ace Hardware October 2013 - December 2013
Skills
Restaurants, Customer Service, Food Service, Time Management, Facebook, Food & Beverage, Restaurant Management, Social Media, Event Planning, PowerPoint, Hospitality, Microsoft Office, Data Entry
Education
DePaul University 2008 — 2012
Bachelor of Science (B.S.), Marketing
Phonak September 2014 - Present
Phonak August 2013 - September 2014
Phonak August 2011 - August 2013
KBS - Contractor For ValCom October 2009 - July 2011
Skills
HIMSA Certified, Para Professional, Lexmark Printers, Windows XP Pro, Laptops, Printers, Dell Computers, Remote Desktop, Norton Ghost, Desktop Computers, Hardware Installation, Active Directory..., Technical Support, Peripherals, VMware ESX, Desktop Deployment, Salesforce.com, B2B, SAP
Education
ITT Technical Institute-Orland Park 2012 — 2013
Bachelor's degree, IT Project Management
ITT Technical Institute-Illinois Orland Park 2007 — 2010
Associate's degree, Information Technology, 3.89
eWorks August 2014 - Present
jewel-osco January 2007 - September 2014
Phonak April 2011 - November 2012
Skills
Retail Food, Carts, Bagging, Electronics, Electronics Repair, Computers, Handheld Computers, Desktop Computers, Soldering, Soldering Iron, Printed Circuit Board..., Heavy Lifting, Medical Devices, Microsoft Platform, Microsoft Word, Microsoft Office 2007, Microsoft Office, Cd, Batteries, Hearing Aids, Technology, Plowing, Landscaping, Outside Cleanup, Leaf Removal, Set up outside, Stocking, Stockroom, Electronic Products
Education
Elgin Community College 2008 — 2013
Associate's degree, Electronics
Bartlett High School 2004 — 2008
Phonak June 2013 - Present
San Diego VA Hospital June 2012 - May 2013
Skills
Aural Rehabilitation, Hearing Aids, Hearing Aid Dispensing, Tinnitus, Audiology, Vestibular, Hearing Tests, Audiometry, Auditory Processing, Assistive Listening..., Cochlear Implants, Hearing Conservation, Diagnostic, Clinical Research
Education
Arizona State University 2009 — 2013
Au.D., Doctor of Audiology
Truman State University 2005 — 2009
Bachelor of Science (B.S.), Communication Disorders
Global Sales and Marketing Solutions, LLC July 2015 - Present
Phonak October 2014 - February 2015
The Pampered Chef March 2008 - September 2014
The Pampered Chef October 2003 - March 2008
The Pampered Chef February 2003 - September 2003
The Pampered Chef April 2001 - September 2003
Von Maur October 1995 - April 2001
Comark Inc./USA Flex July 1995 - October 1995
Comark/USAFlex May 1994 - October 1995
Comark Inc./USA Flex May 1994 - June 1995
Skills
Customer Service, Phone Etiquette, Oracle, At Multitasking, Windows 7, general office skills, Accurate, attention to detail, Spelling, English Grammar, Typing, Data Entry, Solution Focused, Time Management, P800, VAX, Smartterm Essential, Outlook, Microsoft Office, Microsoft Word, Microsoft Excel, RightNow, 10 Key Skills, Retail, Training, Decision Making, Receptionist Duties, Lockbox, Retail Sales, Administrative..., Process Improvement, Customer Satisfaction
Education
North Central College 1988 — 1991
Bachelor's Degree, Elementary Education and Teaching
College of Dupage 1986 — 1988
Associate's Degree, Elementary Education
Advanced Bionics March 2015 - Present
Advanced Bionics August 2012 - Present
Phonak May 2008 - July 2012
Fraunhofer IDMT August 2007 - May 2008
Skills
Acoustics, Psychoacoustics, Audio Processing, Algorithm Design, Analog Circuits, Microphone Arrays, Electroacoustic systems, Acoustic Measurement, Signal Processing, Media Technology, Algorithm Optimization, System Design, Microphones, Hearing Aids, Audiology, Cochlear Implants, Matlab, COMSOL, SPICE, Simulink, Algorithms, Embedded Systems, R&D
Education
Technische Universität Ilmenau 2001 — 2007
Master of Science (MSc), Acoustics, Signal processing
Technische Universität Dresden 2000 — 2001
Computer Science
Phonak August 2013 - Present
Panasonic July 2010 - Present
Oticon Inc August 2008 - June 2010
Oticon Inc August 2007 - July 2008
Texas Ear, Nose & Throat Specialists, PA January 2006 - August 2007
UTMB 2005 - 2006
Skills
Medical Devices, Technical Training, International Relations, Customer Retention, Customer Support, Technical Presentations, Pediatric Audiology, Assistive Listening..., Hearing Aid Dispensing, Technical Support, Sales, Start-up Environment, Educational Audiology, Audiology, Audiometry, Healthcare, Clinical Research, Hospitals, Hearing Tests, Hearing Aids, Pediatrics, Rehabilitation, Sales Operations
Education
Gallaudet University 2002 — 2006
Doctor of Audiology (Au.D.), Audiology/Audiologist
Hampton University 1996 — 2000
Bachelor of Arts (B.A.), Communication Sciences and Disorders, General
Phonak July 2014 - Present
Rexton a division of Siemens Hearing Instruments November 2010 - July 2014
Sunshine Advanced Hearing Technology, LLC April 2007 - February 2011
Rexton January 2008 - February 2009
Amplifon USA October 2004 - January 2008
Wyeth Pharmaceuticals April 2001 - January 2004
Goldwell Mid-Atlantic July 2000 - March 2001
Skills
Marketing, Sales, Sales Operations, Retail, Trade Shows, Program Management, Medical Devices, Healthcare, Sales Management, Account Management, Strategic Planning, New Business Development, Training, Product Launch, Selling, B2B, Marketing Strategy, Product Development, Sales Process, Team Building, Business Development, CRM, Cross-functional Team..., Leadership, Management, Product Marketing, Salesforce.com, Product Management
Education
Louisiana State University 1997 — 1998
MS, Marketing
Louisiana College 1993 — 1997
BS, Business
North Central College May 2015 - Present
Phonak April 2014 - April 2015
Schiff Hardin LLP October 2013 - April 2014
Benefits Manager Health & Retirement Plan Compliance & Administration Communication Vendor Mgmt. January 2013 - October 2013
Decision Insight Information Group November 2011 - December 2012
Sears Holdings Corporation September 2006 - August 2011
Hughes Consultants May 1997 - September 2006
Rockwell/GossGraphic Systems, Inc July 1996 - May 1997
A. M. Castle & Co. September 1994 - June 1996
Skills
Vendor Management, Contract Negotiation, Human Resources, Benefits Administration, Benefit Communication, Benefit Compliance, Process Improvement, Leadership, Employee Relations, HRIS, Management, Employee Benefits, Policy, Talent Acquisition, Executive Pay, Project Management, Employee Engagement, Cross-functional Team..., 401k, Compensation & Benefit, HR Policies, Training, Coaching, Personnel Management, Team Building, Business Planning, New Hire Orientations, Employment Law, Strategy, FMLA, Negotiation, Mergers & Acquisitions, Benefits Negotiation, HR Consulting, Succession Planning, Onboarding, Employee Handbooks
Education
Loyola University Chicago 1979 — 1984
MSIR, Human Resources
Western Illinois University 1974 — 1978
Bachelors of Science, Psycholoby
Midwest AV Group LLC October 2014 - Present
Starin Marketing May 2013 - September 2014
Phonak August 2011 - May 2013
Revolabs May 2007 - August 2011
Hitachi America, Ltd April 2002 - May 2007
Dukane Corporation March 1999 - April 2002
Allen Visual Systems March 1998 - March 1999
Research Technology International March 1991 - March 1998
Video Images March 1989 - March 1991
TCI Cable July 1987 - March 1989
Skills
Wireless, AV, Video, New Business Development, Direct Sales, Channel, Sales Management, Key Account Management, Solution Selling, Account Management, Product Management, Assistive Listening..., Public Address, Microphones, Sound, B2B, Sales Operations, Sales, Strategic Partnerships, Channel Partners, Product Marketing, Management, Telecommunications, Audio Conferencing, Telepresence, Selling, Video Conferencing, Consumer Electronics, Unified Communications, Managed Services, Digital Signage, Product Development, Go-to-market Strategy, Professional Services, Crestron, Professional Audio, Streaming Media, Salesforce.com, Sales Process, Tandberg, Product Launch, Channel Sales, Sales Presentations, Competitive Analysis, Multi-channel Marketing
Education
Loyola University Chicago 1984 — 1987
BA, Communications
Loyola University New Orleans 1982 — 1984
Communications
Phonak November 2014 - Present
Eby-Brown Company, LLC September 2014 - November 2014
Fox Valley Fire and Safety November 2012 - August 2014
The Bon Ton Stores Inc. June 2010 - June 2012
The Bon Ton Stores Inc. February 2007 - June 2010
The Bon Ton Stores Inc. 2005 - 2007
The Bon Ton Stores Inc. August 2004 - October 2005
Skills
Organizational..., Strategic Communications, Employee Relations, Human Resources, Customer Service, Coaching, Succession Planning, Benefits Administration, Merchandising, Retail, Team Building, Employee Benefits, Recruiting, Performance Management, Leadership, Employee Training, Management, Payroll, Personnel Management, Training, Employee Engagement, Onboarding, HR Policies, Interviews, New Hire Orientations, Hiring, Culture Change, Compensation
Education
Benedictine University 2010 — 2012
Masters, Management and Organizational Behavior; Human Resources; Organizational Development
Loras College 2001 — 2004
Bachelor of Arts, Marketing
Optulink, Inc. August 2013 - Present
AMERICAN ALLIANCE FOR INTERNATIONAL EDUCATION May 2011 - Present
Phonak October 2011 - May 2012
MGFC Owned Networks September 2009 - April 2012
Stewart Solutions Group June 2008 - March 2010
Alcatel-Lucent June 2003 - June 2008
Lucent Technologies 1992 - 2003
Skills
PHP, system engineering, unix, shell scripting, javascript, SQL Server 2005/2000, C, Cloud Computing, Apache, smarty, SDLC, iso, Mac OS X, Microsoft Office, Doors, CMMI, lamp, WAMP, Photoshop, PowerPoint, Excel, Embedded Software, SQL, Architecture, Linux, Requirements Gathering, Requirements Management, Presentation Skills, Problem Solving, Analysis, Writing, Product Development, Software Development..., Recruiting, Telecommunications, Teaching, Database Design, Real Time, Critical Thinking, Mission Critical, Windows, CDMA, Ksh, Patents, Web Development, Training, Proposal Generation, Mechanical Systems, Automation, Research Engineering
Education
Carnegie Mellon University 1980 — 1981
MSEE/CE, Electrical Engineering and Computer Engineering
Wayne State University 1974 — 1978
BS, Computer Science, Physics, Psychology, English, Art, Music, Physical Education, Philosophy
Players Workshop of the Second City
Vizrt January 2015 - Present
Vizrt January 2013 - December 2014
LiberoVision AG July 2010 - December 2012
Phonak May 2009 - May 2010
Education
Eidgenössische Technische Hochschule Zürich 2007 — 2009
Master of Science (MSc), MTEC - Management, Technology and Economics
Eidgenössische Technische Hochschule Zürich 2003 — 2006
Bachelor of Science (BSc), Mechanical Engineering
Phonak, LLC July 2013 - Present
Med-Acoustics, Inc August 2011 - July 2013
Phonak 2007 - 2010
Skills
Audiology, Medical Devices, Tinnitus, Aural Rehabilitation, Hearing Loss, Audiometry, Sales Management, Product Launch, Sales Process, Hearing Aid Dispensing, Selling, Assistive Listening..., New Business Development, Hearing Aids, Capital Equipment Sales, Healthcare, Market Development, Sales, Sales Operations, Capital Equipment, Account Management, Business Development, Medical Diagnostics
Education
ATSU 2007 — 2009
AuD, Audiology
Kent State University 1993 — 1995
Master of Arts, Audiology
Miami University 1991 — 1993
BS, Speech Pathology and Audiology
Greco and Sons, Inc. September 2014 - Present
Phonak October 2009 - September 2014
Stafflogix May 2008 - October 2009
Skills
Employee Relations, Human Resources, Payroll, Benefits Administration, SAP, Performance Management, ADP Payroll, Recruiting, QuickBooks, Microsoft Office, Management, Customer Satisfaction, Sales, Customer Service, Team Leadership, Onboarding, Strategic Planning, Employee Benefits, FMLA
Education
DeVry University 2012 — 2014
Bachelor of Science (BS), Business Administration and Management, General
College of DuPage 2009 — 2011
Phonak July 2014 - Present
Unitron Hearing August 2011 - June 2014
Sonic Innovations February 2009 - May 2011
Arelli Inc. February 2008 - February 2009
Art Leather Mfg 1998 - 2008
North Creek Analytical Services July 1995 - January 1998
Quanterra Env Services February 1983 - June 1995
Skills
Selling, Business Planning, Sales, Sales Operations, Business Development, Marketing Strategy, Product Launch, Solution Selling, Leadership, Marketing Communications, Marketing, Healthcare, New Business Development, Team Building, Promotions, Marketing Research, Consultative Selling, Social Media Marketing, Innovation Consulting, Medical Devices
Education
California State University-Long Beach 1977 — 1980
BA, Physical Education
Madeley College of Education, UK 1978 — 1979
Proficiency, Physical Education
El Camino College 1974 — 1977
AA, General Education
Millennium Trust Company December 2014 - Present
Stericycle January 2012 - December 2014
Phonak May 2010 - December 2011
Adams Harris August 2007 - August 2009
Ineum Consulting (formerly Parson Consulting; a subsidiary of MCG) September 2002 - August 2007
First Commonwealth June 2001 - September 2002
Semotus Solutions November 2000 - May 2001
Skills
Project Management, Salesforce.com, Email Marketing, Digital Marketing, CRM software, CRM, Business Development, Strategy, New Business Development, Management, Professional Services, Recruiting, Leadership, SaaS, Analysis, Sales Process, Change Management, Sales Operations, Sales, Solution Selling, Process Improvement, Marketing, Budgets, Customer Service, Analytics, Account Management, Business Analysis, Product Management, Business Strategy, Security, Marketing Strategy, Sales Management, Cross-functional Team..., Project management
Education
Loyola University of Chicago 1994 — 1998
B.A., Communications, Marketing, Business
West Newton Hearing Center Outside Sales RepresentativePhonakApril 2011 - March 2012
Phonak July 2000 - April 2011
Education
A.T. Still University of Health Sciences 2003 — 2005
Au.D., Audiology/Audiologist
University of Iowa 1994 — 1996
Master of Arts (M.A.), Audiology/Audiologist
University of Wisconsin-Madison 1991 — 1993
Bachelor of Arts (B.A.), Communication Disorders Sciences and Services
Michigan State University 1989 — 1991
Phonak February 2014 - Present
Macy's November 2014 - March 2015
East Los Angeles Performing Arts Academy January 2014 - January 2014
Merion Matters May 2013 - July 2013
Blissful Yoganista April 2013 - June 2013
The Institute of Contemporary Art at the University of Pennsylvania January 2012 - February 2013
The Fencing Academy of Philadelphia March 2011 - June 2012
The Institute of Contemporary Art at the University of Pennsylvania January 2012 - May 2012
93.3 WMMR May 2010 - June 2010
Skills
Creative Writing, Contemporary Art, News Writing, Interviews, Reviews, Editing, Art, Interview Preparation, Film, Storytelling, Equipment Repair, Research, Radio Promotions, Advertising, Public Relations, Radio, Museums, Blogging, Editorial, Promotions, Contemporary Music, Music, Publications, Theatre, Poetry, Publishing, Literature, Proofreading, Social Media, PowerPoint, Public Speaking, Writing, Microsoft Office, Microsoft Excel, Microsoft Word
Education
Bryn Mawr College 2010 — 2014
Bachelor of Arts (B.A.), English Language and Literature, General
Haverford College 2010 — 2014
English
The Baldwin School
Phonak May 2014 - Present
Physician Coding Solutions January 2005 - May 2014
FedEx Services January 2001 - March 2003
FedEx Services January 1996 - December 2000
FedEx Services May 1994 - December 1996
FedEx Services July 1992 - May 1994
Skills
Microsoft Excel, Microsoft Office, Customer Service, Analytical Skills, Organization &..., Comfortable working..., Team Building, Relationship Management, New Business Development, Employee Recognition, Employee Training, Meeting Planning, Behavioral Interviewing, Mentoring New Hires
Education
Arizona State University
Bachelor's degree, Business
Blueram Technology Solutions May 2011 - Present
McGladrey February 2014 - March 2015
All Covered February 2010 - February 2014
Johnson Publishing Company 2008 - 2010
Phonak 2006 - 2009
UPS August 2001 - April 2006
Skills
OS X, Cloud Computing, Windows Server, Network Architecture, Virtualization, VMware, Citrix, Active Directory, Troubleshooting, SaaS, Cisco Technologies, WordPress, XP, Servers, Data Center, CCDA, CCENT, Solution Architecture, IT Strategy, IT Solutions, Amazon Web Services..., Amazon EC2, Cloud Migration Strategy, Solution Cost Analysis, CCNA, NX-OS, System Deployment, HP, VPN, DNS
Education
DeVry University 2002 — 2005
Network and Communications Management
Phonak December 2014 - July 2015
Phonak December 2013 - December 2014
McGraw-Hill Higher Education July 2009 - November 2013
McGraw-Hill Higher Education December 2006 - July 2009
SNAP Diagnostics April 2004 - August 2006
SNAP Diagnostics September 2001 - April 2004
Comcast April 2000 - April 2001
New York State Office of Mental Health May 1999 - March 2000
University at Albany Library November 1996 - May 1999
Skills
Software Documentation, Training, Access, Technical Support, Troubleshooting, Customer Service, Call Centers, Leadership, Management, Data Entry, Call Center, Content Management, Analysis, Inventory Management, Outlook, Windows 7, Help Desk Support, Invoicing, Salesforce.com, Recruiting, Sales, Data Analysis, Research, Computer Hardware, Microsoft Office, Databases, Customer Experience, Team Leadership, Networking, Statistics, Call Center Development, Staff Management, Staff Development, Mentoring Of Staff, SharePoint, Process Improvement, Microsoft Word, Budgets, Marketing, Market Research, Customer Satisfaction, Mac OS, Avaya, Coaching, Cisco Technologies, Verint 360, NICE Call Recording, Prezi, WebEx, Blackboard
Education
Southern New Hampshire University 2014 — 2017
Bachelor's Degree, English Language and Literature, General, 3.95
Hudson Valley Community College 1992 — 1994
Creative Writing and Psychology
Phonak November 2012 - Present
PerkinElmer March 2004 - November 2012
PERKINELMER LIFE SCIENCES March 2004 - November 2012
Mettler-Toledo International, Inc February 1996 - March 2004
Mettler-Toledo Bohdan Inc January 1996 - January 2004
Skills
Cross-functional Team..., Team Leadership, Electronics, Mechanical Testing, Test Automation, SAP, ISO 13485, Lean Manufacturing, Continuous Improvement, Manufacturing, Operations Management, Manufacturing..., Software Documentation, Design for Manufacturing, Quality Assurance, Quality System, Six Sigma, Design of Experiments, R&D, CAPA, Engineering, ISO, Automation, FMEA, GMP, Engineering Management, Product Development, Robotics, SPC, FDA, Validation, Medical Devices, 5S, Manufacturing..., Sop, MRP, Kaizen, Root Cause Analysis, Design Control, Operational Excellence, Quality Control, Testing
Education
DeVry Institute of Technology 1990 — 1993
Bachelor of Science Degree, Electronic Engineering Technology
Manpower January 2013 - Present
Manpower Inc. October 2010 - Present
Phonak November 2009 - October 2010
Steak n Shake June 2005 - June 2008
Skills
Payroll, Customer Service, Resume Writing, Hiring, Performance Management
Education
North Central College 2006 — 2009
BA, Psychology
North Central College April 2012 - November 2012
Lyons Township High School 2003 - 2005
Phonak March 2002 - January 2003
InterBiz Supply Chain Group (a division of Computer Associates) 2000 - 2002
CA 1998 - 2002
McDonald's 1997 - 1998
Valley View Public Schools, District 365U 1993 - 1997
Thornton Township High Schools - Dist 205 1989 - 1993
NCS Pearson 1987 - 1989
USA TODAY 1986 - 1987
Skills
SQL, SDLC, Software Project..., XML, Microsoft SQL Server, Software Development, Unix, Oracle, Databases, Software Documentation, C#, MySQL, JavaScript, HTML, Access, Java, Data Warehousing, Testing, Project Management, Business Process, Database Design, Visual Basic, DB2, VB.NET, Software Design, Database Administration, ASP.NET, Management, Web Development, Business Analysis, Integration, Requirements Analysis, Business Intelligence, Enterprise Software, Web Applications, T-SQL, Visual Studio, ASP
Education
Northeastern Illinois University 1984 — 1986
BS Business, Science, Computers, Business, and Marketing
Starkey Hearing Technologies January 2014 - Present
Professional Hearing Consultants January 2010 - Present
Phonak January 2010 - December 2013
Bloomington Hearing Aid Centers, Inc. 1993 - 2009
Skills
Medical, FDA, Medicine, Sales, Team Building, Account Management, Healthcare, Hospitals, Marketing, Product Development, Business Strategy, Market Development, Business Development, Hardware Diagnostics, Sales Operations, Cross-functional Team..., Management, Sales Presentations, Strategy, Marketing Management, Market Planning, Training, Sales Effectiveness, Leadership, Product Launch, Capital Equipment, Medical Devices, Selling, Audiology, Sales Management, New Business Development, Marketing Strategy
Education
Illinois State University
Phonak March 2014 - Present
Phonak May 2013 - February 2014
Perrigo November 2011 - April 2013
Atkore International April 2011 - October 2011
OfficeMax December 2010 - March 2011
Bristol-Myers Squibb, Princeton, New Jersey September 2010 - November 2010
US Army March 2010 - August 2010
EJK Consulting, LLC January 2010 - January 2010
Nalco September 2009 - November 2009
Nalco December 1978 - August 2009
Skills
SAP Security Engineer, GRC Audit & Compliance, Training Delivery, SAP Implementation, SAP ERP, GRC, SAP, ECC, Sarbanes-Oxley Act, Compliance, Auditing, Integration, SAP R/3, Internal Audit, SAP BW, Security, CRM, SAP Basis, SAP Portal, SAP BI, SAP Solutions, SAP Security..., SD, SAP CRM, SAP SRM, SAP SD, ERP
Education
Marquette University 1972 — 1976
BS, Biology, Chemistry, Pre-Med Curriculum
Marmion Military Academy 1968 — 1972
ThyssenKrupp Presta January 2009 - Present
ThyssenKrupp Presta September 2007 - December 2008
SR Technics November 2006 - February 2007
Finnish Road Administration June 2006 - August 2006
Phonak March 2005 - July 2005
Education
Eidgenössische Technische Hochschule Zürich 2001 — 2007
2007
SanDisk October 2012 - Present
Stanford University January 2009 - October 2012
University of Cambridge November 2007 - November 2008
Phonak 2003 - 2003
Skills
Semiconductor Physics, Cleanroom Techniques, Scanning Electron..., Atomic Force Microscopy, Optical Lithography, Electron Beam..., Ion Milling, Cryogenic Systems, Low Temperature..., C++, Matlab, Microsoft Office, CAD, Python, Cryogenics, Photolithography, AFM, Semiconductors, Mathematica, R&D
Education
Stanford University Graduate School of Business 2011 — 2011
Stanford University 2011 — 2011
Stanford Graduate Summer Institute
Indian Institute of Science, Bangalore 2007 — 2008
Visiting Research Scholar
University of Cambridge 2003 — 2007
PhD
Eidgenössische Technische Hochschule Zürich 1997 — 2002
MA
King's College London 1999 — 2000
Mobility Year
1991 — 1996
Matura C
Comarch Inc October 2009 - June 2012
Comarch Inc December 2007 - October 2009
Comarch Inc October 2006 - December 2007
Phonak June 2004 - August 2006
Skills
Loyalty Programs, B2B Marketing, Loyalty Marketing, CRM, Brand Loyalty, Analytics, Integrated Marketing
Education
College of DuPage 2001 — 2005
Criminal Justice, Business
Freelance October 2014 - Present
Base CRM April 2014 - October 2014
MeterHero (formerly H2Oscore) March 2013 - April 2014
Lewis and Davidson, Ltd. September 2012 - May 2013
Phonak August 2011 - September 2012
Stericycle May 2010 - August 2011
The Rave/Eagles Club September 2008 - May 2010
Environment America May 2009 - July 2009
Stifel Nicolaus June 2008 - August 2008
Skills
Cold Calling, Salesforce.com, Account Management, Sales, Sales Operations, Medical Devices, Sales Presentations, Sales Management, Lead Generation, Marketing, Marketing Strategy, B2B, New Business Development, CRM, Marketing Communications, Contract Negotiation, Customer Service
Education
University of Illinois at Chicago 2012 — 2015
Master of Education (M.Ed.), Elementary Education and Teaching
Marquette University 2006 — 2010
BA, Political Economy and History
Phonak LLC October 2009 - Present
Phonak February 2007 - October 2009
SGS, Societe Generale de Surveillance January 2003 - February 2007
Chicago Hilton Indian Lakes Resort March 2001 - January 2003
CommuniTech, Inc. November 1995 - May 2001
Imperial Eastman June 1993 - October 1995
Arrow Messenger Service August 1992 - June 1993
Rotanium Products Company January 1991 - August 1992
Skills
Sales, Customer Experience, Customer Satisfaction, Marketing, Food & Beverage, Sales Process, Account Management, Cold Calling, Selling, Lead Generation, Outlook, Customer Service
Education
Northern Illinois University 1988 — 1990
Bachelor of Arts (B.A.), Organizational/Corporate Communications
College of DuPage 1987 — 1988
Associate's degree, General Studies
Cochlear July 2015 - Present
Phonak October 2013 - July 2015
MSR Northwest July 2012 - October 2013
Roseburg Audiology Center May 2011 - July 2012
Ball State University Department of Speech Pathology and Audiology August 2008 - May 2011
Skills
Audiometric Solutions, Hearing Aid Dispensing, Problem Solving, Audiology, Hearing Aids, Sales, Pediatrics, Medical Devices, Healthcare, Rehabilitation, Speech, Hospitals, Treatment
Education
Ball State University 2008 — 2012
Au.D., Audiology/Audiologist
Minnesota State University, Moorhead 2005 — 2007
Bachelor of Science (BS), Speech Language and Hearing Science
Phonak July 2015 - Present
Siemens Hearing Instruments, Inc. February 2011 - May 2015
GlaxoSmithKline 2003 - 2008
Skills
Pharmaceutical Sales, Medical Devices, Product Launch, Cardiology, Healthcare, Sales Management, Strategic Planning, Coaching, Team Building, Process Improvement, Account Management, Direct Sales, Public Speaking, Sales Operations, Sales, Project Management, Leadership, New Business Development, Sales Process, Selling, Training, Leadership Development, Cross-functional Team..., Management, Business Strategy, Business Planning, Contract Negotiation, Business Development, Marketing, Marketing Strategy, Sales Presentations, Strategy, Customer Service, Product Management, Hospitals, Key Account Management, Negotiation, Product Marketing, Solution Selling, Competitive Analysis, Strategic Partnerships
Education
Dowling College 1996 — 1998
Master of Science, Special Education
Dowling College 1992 — 1996
Bachelor of Arts, Elementary Education
DePaul University August 2011 - Present
Self-Employed December 2008 - Present
Newark Electronics June 2008 - November 2008
Arthur J. Gallagher July 2007 - December 2007
Phonak 2002 - May 2007
Gladson Interactive 1994 - 2002
Skills
Data Warehousing, Microsoft SQL Server, Cognos, SQL, ETL, Database Design, Project Management, IT Operations, Process Improvement, Access, Business Intelligence, Databases, Promotion Planning, Multimedia, Visual Basic, Database Administration, SharePoint, Testing, Training, Tableau, Informatica..., Oracle Database
Education
Benedictine University 2010 — 2011
(Masters of Education coursework), Education
Calvin College 1986 — 1990
BA, Communications
W Aurora HS 1982 — 1986
HEARa (Hearing Education and Rehabilitation for Adults) January 2011 - Present
Calgary Board of Education March 2006 - Present
Cochlear Canada May 2006 - July 2007
Phonak March 2004 - April 2006
Sonus Hearing Care Professionals October 1993 - March 2004
Canadian Association of Speech-Language Pathologists and Audiologists (CASLPA) January 1998 - February 2001
Prince Edward Island, Department of Health and Social Services June 1992 - July 1993
Skills
Audiology, Aural Rehabilitation, Auditory Training, Hearing Aids, Adults, Troubleshooting, Hearing, Rehabilitation, Healthcare, Public Speaking, Hospitals, Teaching, Treatment, Hearing Tests, Hearing Aid Dispensing, Cochlear Implants, Early Intervention, Hardware Diagnostics
Education
AT Still University 2008 — 2010
Au.D., Audiology
Dalhousie University 1983 — 1992
M.Sc., Audiology
WidexUSA January 2012 - Present
Sound Hearing Solutions September 2009 - December 2011
Texas ENT Specialists March 2007 - September 2009
Sound ID January 2006 - February 2007
Phonak March 2000 - December 2005
Northwestern University November 1998 - February 2000
University of Chicago Hospitals January 1998 - October 1998
Skills
Audiology, Hearing Aids, Healthcare, Customer Service, Team Management, Pediatrics, Speech, Training, Rehabilitation, Teaching, Clinical Research, Treatment, Aural Rehabilitation, Coaching, Medical Devices, Product Launch, Public Speaking, Staff Development, Strategic Planning, Vestibular
Education
Pennsylvania College of Optometry 2007 — 2008
AuD, Audiology
Northwestern University 1996 — 1997
M.A., Audiology
Auburn University 1992 — 1995
B.S., Communication Disorders
Sophie's Sluggers Foundation May 2011 - Present
Allstate Financial Services, LLC September 2014 - September 2015
Phonak February 2014 - October 2014
Bausch + Lomb January 2012 - February 2014
Philips Health Systems December 2008 - January 2012
Skills
Sales, Marketing, Account Management, New Business Development, Leadership, Sales Operations, Direct Sales, Sales Management, Sales Process, Management, Life Insurance, Retirement Planning, Fixed Annuities, Strategic Planning
Education
George Fox University 2000 — 2002
Bachelor of Arts (B.A.), Communications
Checkr May 2014 - Present
deliv June 2013 - May 2014
Mogreet March 2012 - May 2013
Cisco May 2011 - March 2012
NASA Ames Research Center September 2010 - March 2011
Phonak July 2009 - August 2010
EPFL March 2007 - September 2008
Skills
Ruby, Ruby on Rails, Python, C++, Scala, Image Processing, Computer Vision, Video Conferencing, Machine Learning, OpenCV, Ffmpeg, iOS development, Android Development, RabbitMQ, API, Git, Heroku, Memcached, SMS Gateway, Software Engineering, Entrepreneurship, Algorithms, SaaS, MySQL, Start-ups, JavaScript
Education
Ecole polytechnique fédérale de Lausanne 2006 — 2011
M.Sc, Microtechnique
Ecole polytechnique fédérale de Lausanne 2007 — 2010
Bachelor of Science (B.Sc.), Microtechnique
NSA Media April 2014 - Present
Phonak June 2012 - April 2014
Sweet & Sassy October 2011 - April 2012
Old Navy October 2008 - October 2011
Skills
Customer Service, SAP, Customer Satisfaction, Time Management, POS, New Business Development, Drive Results, IOX, Process Improvement, IO Direct, Salesforce.com, Microsoft Excel, Microsoft Word, ADP Payroll, Always Willing to Learn, Hands-on Approach, Retail, Retail Sales, Phone Etiquette, Lync, Microsoft Office
Education
College of DuPage 2006 — 2009
General Studies
Bradley University 2005 — 2006
Elementary Education and Teaching
Lyons Township High School 2001 — 2005
Diploma
Asante Solutions April 2014 - Present
Phonak 2009 - 2014
Eyeonics 2007 - 2008
OrthoClear 2004 - 2006
Align Technology 1998 - 2004
"A" Company Orthodontics 1995 - 1998
Ioptex Research/Allergan 1991 - 1995
Skills
Medical Devices, Account Management, Product Launch, New Business Development, Sales Operations, Sales Management, Marketing Strategy, Cross-functional Team..., Product Development
Education
California State University-Long Beach
BS Microbiology, Medical Microbiology and Bacteriology
Professional Hearing Care July 2012 - Present
Phonak February 2009 - June 2012
Siemens Healthcare January 2007 - February 2009
Skills
Selling, Sales Operations, Medical Devices, Management, Training, Market Development, Customer Service, Strategic Planning, Sales, Marketing, Sales Process, Product Launch, Hospitals, Account Management, Event Management, Healthcare, Hardware Diagnostics, Sales Management, Public Relations, New Business Development, Product Development, Event Planning, Salesforce.com, Marketing Strategy
Education
University of Florida 2000 — 2003
Au.D. Doctor of Audiology, Audiology/Audiologist
Ball State University
Oticon Inc July 2007 - Present
Siemens Hearing Instruments February 2006 - July 2007
Phonak 2003 - 2006
Boots UK January 2002 - August 2003
University Hospitals of Cleveland 1984 - 2001
Skills
Sales Management, Medical Devices, Product Marketing, Product Launch, Healthcare
Education
Salus University
AuD, Doctor of Audiology
Cleveland State University
Business Administration and Management, General
Starkey Hearing Technologies November 2013 - Present
Pitney Bowes April 2012 - November 2013
Phonak February 2010 - December 2011
Teleflex Medical February 2009 - January 2010
CR Bard January 2007 - January 2009
Xerox August 2002 - December 2006
Spartan Stores May 1999 - February 2002
4M Communications October 1998 - April 1999
Skills
Coaching, Public Speaking, Process Management, TQM, Customer Relations, Customer Service, Selling, Sales Management, Management, Medical Devices, Sales, Contract Negotiation, Program Management, Strategic Planning, Analysis, Account Management, Sales Process, Cold Calling, Direct Sales, New Business Development, Leadership, Solution Selling
Education
Aquinas College 1982 — 1985
Business Administration, Economics, Finance, Statistics
Grand Rapids West Catholic High School
GED
Apple March 2015 - August 2015
DLR January 2014 - April 2015
Bundeswehr Wir. Dienen. Deutschland. April 2013 - July 2013
Phonak October 2010 - April 2013
Deutsches Hörgeräte Institut September 2010 - April 2013
Getrag February 2012 - April 2012
Skills
Acoustics, Acoustic Measurement, Psychoacoustics, Audiology, Auditory Perception, User Studies, Digital Signal..., Matlab, Microsoft Office, Mac OS, JMP, Certified Quality..., C++, PowerPoint, Engineering, Microsoft Word, Confidentiality
Education
Technical University of Berlin 2013 — 2016
Master’s Degree, Audio communication and technology
Fachhochschule Lübeck 2010 — 2013
Bachelor’s Degree, Acoustics
Uber November 2014 - Present
Phonak August 2011 - February 2014
Hassett Air Express July 2005 - November 2009
Skills
I am proficient in..., Analysis
Education
DeVry University
OrthoAccel® Technologies, Inc. July 2015 - Present
Asante Solutions March 2014 - May 2015
Phonak October 2008 - March 2014
InSound Medical October 2008 - May 2012
SureSmile/ OraMetrix November 2006 - October 2008
OrthoClear January 2005 - November 2006
Align Technology July 1999 - January 2005
Ormco/ACompany January 1989 - June 1999
Skills
Medical Devices, Capital Equipment, Market Development, Sales Process, Sales Management, Sales Operations, Strategic Selling, Orthodontics, Practice Management, Marketing, Cross-functional Team..., Management, New Business Development, Team Building, Training & Development, Insulin Pumps, Business Development, Account Management, Audiology, Solution Selling, Capital Equipment Sales, Leadership, Diabetes Care, Hearing Aids, Sales, Surgical Instruments, Sales Force Development, Selling, Disposables, Product Development, Surgeons, Start-ups, Pharmaceutical Sales, Strategic Planning, Dentistry, Product Launch, Marketing Strategy, Cardiology, ENT, Direct Sales, Salesforce.com, Medical Sales, Healthcare, Product Marketing
Education
Boise State University
Bachelor of Business Administration (BBA), Marketing
Marysville School District September 2012 - Present
Sound Audiology Consulting 2007 - Present
Phonak 2008 - 2011
Shoreline School District 2001 - 2008
Issaquah School District 2002 - 2004
Skills
Hearing Aids, Audiology, Healthcare, Pediatrics, Assistive Technology, Medical Devices, Rehabilitation, Hearing Aid Dispensing, Treatment, Hardware Diagnostics, Aural Rehabilitation
Education
A.T. Still University of Health Sciences 2008 — 2011
Doctor of Audiology, Audiology/Audiologist
Western Washington University 1999 — 2001
Master of Arts (MA), Audiology/Audiologist
Western Washington University 1997 — 1999
Bachelor of Arts (BA), Communication Sciences and Disorders, General
Alpaca Audiology May 2015 - Present
Phonak August 2012 - May 2015
Phonak July 2011 - August 2012
InSound Medical June 2010 - July 2011
UPMC June 2009 - June 2010
Skills
Medical Devices, Audiology, Sales, Marketing, Hands-on Training, Public Speaking, Sales Presentations, Technical Presentations, Training, Interpersonal..., Salesforce.com, Product Management, Cooperative Marketing, Hardware Diagnostics, Product Launch, Clinical Research, Sales Force Development, Sales Operations, Healthcare, Capital Equipment, Market Development, Product Development, Pediatrics, ENT, Surgeons, Aural Rehabilitation, Hearing Aids, Hospitals, Hearing Aid Dispensing, Cochlear Implants, Electrophysiology, Hearing Tests, Speech, Tinnitus
Education
Northwestern University 2007 — 2010
Au.D., Audiology/Audiologist and Speech-Language Pathology/Pathologist
Elmhurst College 2003 — 2007
Bachelor of Science (BS), Audiology/Audiologist and Speech-Language Pathology/Pathologist
Phonak April 2015 - Present
Zimmer Orthopedics September 2014 - April 2015
Stryker Corp June 2013 - September 2014
AM Andrew Z, LLC December 2012 - December 2013
Stryker Corp January 2012 - June 2013
Stryker Corp December 2010 - December 2011
Kraft Foods July 2008 - October 2009
United States Food and Drug Administration May 2007 - August 2007
Skills
Medical Devices, FDA, Quality System, Product Development, Cross-functional Team..., Six Sigma, Continuous Improvement, Manufacturing, Engineering, Design Control, Project Management, Process Improvement, Microsoft Office, Process Engineering, Quality Assurance, Root Cause Analysis, R&D
Education
Stevens Institute of Technology 2010 — 2010
Candidate, Master of Biomedical Engineering, Biomedical Engineering
Michigan State University 2004 — 2008
Bachelor of Science, Biosystems Engineering
Phonak April 2014 - Present
Kreative Business Connections 2012 - Present
Jessica's Bowtique 2006 - January 2015
Old Mill Elementary School 2009 - October 2012
Oakwood Corporate Housing 2002 - 2003
Enterprise Rent-A-Car 1989 - 2002
Skills
Marketing, Social Media, Public Relations, Management, Sales, Team Leadership, Training, Event Planning, Leadership, B2B, Account Management, Performance Management, Strategic Planning, Product Development, Business Strategy, Sales Operations, Advertising, Marketing Strategy, Sales Management, Budgets, New Business Development, Negotiation, Cold Calling, Retail, Team Building, Customer Service
Education
Georgian Court University 1982 — 1986
BS, Business Administration/Marketing
St Joseph's high school
St Joseph's high school
Hearing Lab Technology Holdings, LLC June 2014 - Present
Phonak July 2012 - May 2014
METX December 2011 - August 2012
Starkey Labs January 2008 - December 2011
Starkey Labs October 2003 - January 2008
Republic National Distributing Company August 1998 - October 2003
Konica Minolta Business Solutions U.S.A., Inc. 1996 - 1998
Skills
Direct Sales, Closing, Customer Relations, Cold Calling, Territory, Consultative Selling, New Business Development, Account Management, Sales Process, Key Account Management, Promotions, Medical Devices, B2B, Sales Operations, Product Launch, Salesforce.com, Market Development, Product Development, CRM, Marketing, Healthcare, Training, Customer Service, Selling, Sales, Sales Presentations, Marketing Strategy, Strategic Planning, Sales Management, Budgets, Team Building, Key Account Development, Contract Negotiation, Market Planning, Management, Product Marketing, Pricing, ENT, Customer Retention, Capital Equipment, Business Development, Competitive Analysis, Trade Shows, Business Planning, Product Management, Sales Force Development, Marketing Management, Market Analysis, Lead Generation, Cross-functional Team...
Education
Colorado State University 1992 — 1996
Bachelor of Science in Business Administration, Marketing
MedPB September 2015 - Present
EducatedPatients.com, LLC November 2006 - Present
EducatedPatients.com, LLC January 2006 - Present
Clients Delivered 2006 - Present
Phonak 2006 - 2008
Amplifon June 1998 - November 2006
Sonus Network 1998 - 2006
Skills
Medical Devices, Healthcare, Rehabilitation, Audiology, Pediatrics, Hospitals, Clinical Research, Marketing Strategy, Hearing Aids, Strategic Planning, Product Launch, New Business Development, Hearing Aid Dispensing, Marketing, Team Building, Product Development, Speech, Sales Operations, Sales Management, Blogging, Treatment, Hardware Diagnostics, Public Speaking, Start-ups, Coaching, Business Planning, Business Strategy, Business Development, Cross-functional Team..., Account Management, Sales, Product Management, Product Marketing, Entrepreneurship, Direct Sales, Sales Process, Selling, Training, B2B, Market Development, Evaluations, Market Planning, Assistive Listening..., Leadership, Strategy, Email Marketing, Small Business, Online Marketing
Education
Lamar University 2003 — 2008
Master of Science (M.S.) Audiology, Audiology/Audiologist
Lamar University 1996 — 1998
Master of Science, Audiology
Widex April 2011 - Present
Professional Hearing & Audiology Clinics 2007 - 2011
Phonak 2003 - 2007
Rexton 1999 - 2003
Siemens Hearing Instruments, Inc. 1994 - 1999
Midwest Computer Works 1990 - 1994
Skills
Medical Devices, Audiology, Hearing Aids, Hardware Diagnostics, Hearing, Healthcare, ENT, Product Launch, Hearing Aid Dispensing, Tinnitus, Marketing Strategy, Hearing Tests, Audiometry, Rehabilitation, Marketing, Business Planning, Leadership, Market Development, Sales Operations, Business Development, Speech, Pediatrics, Aural Rehabilitation
Education
Eastern Illinois University 1985 — 1990
BA, Speech
Phonak July 2013 - Present
Starkey Labs September 2010 - April 2013
Starkey Labs October 2008 - September 2010
Starkey August 2004 - October 2008
GN ReSound August 2001 - August 2004
Bernafon AG 1999 - 2001
Bernafon AG 1999 - 2001
Bernafon AG 1999 - 2001
Bernafon AG 1999 - 2001
Skills
Business Analysis, Sales Management, Sales Process, Small Business..., Public Speaking, Business Executives, Business Planning, Business Development, Sales, Customer Satisfaction, Technology, Business Valuation, Medical Devices, Healthcare, Product Launch, Strategic Planning, Audiology, Clinical Research, Tinnitus, Market Development, Cochlear Implants, Aural Rehabilitation, Sales Operations, Hearing Aid Dispensing, Marketing, Hearing Aids, ENT, Selling, Pediatrics, Hearing Tests, Hardware Diagnostics, Capital Equipment, Cold Calling, Hospitals, Account Management, Hearing Conservation, Audiometry, Assistive Listening..., Evaluations, Leadership, Market Planning, EAR, Forecasting, Business Strategy, Rehabilitation, Vestibular, Auditory Processing, Electrophysiology, Speech, Sales Presentations
Education
Arizona State University 2013 — 2013
Certificate in Designing Customer Service Processes
University of Wisconsin-Milwaukee - School of Business Administration 2004 — 2006
MBA, Masters in Business Administration
University of Wisconsin-Stevens Point 1992 — 1995
M.S., Audiology
University of Wisconsin-Stevens Point 1987 — 1992
Bachelor of Science (B.S.), Communicative Disorders
Minnesota Department of Natural Resources December 2013 - Present
Vire Technologies March 2013 - June 2013
Phonak May 2012 - December 2012
Sears Holdings Corporation September 2011 - April 2012
CatsOne October 2010 - March 2011
Skills
Visio, Web Applications, OS X, Vendor Management, SDLC, SharePoint, WordPress, Business Analysis, Web Development, Program Management, HTML, Project Management, Process Improvement, Management, HTML 5, Windows, Web Design, PHP, Team Leadership, Dreamweaver, Troubleshooting, Customer Service, Strategic Planning, Networking, Microsoft Office, Active Directory
Education
ITT Technical Institute-Orland Park 2011 — 2013
Northern Illinois University August 2013 - Present
Phonak June 2013 - August 2013
Wolff Fitness February 2013 - June 2013
Gap Inc. October 2011 - January 2013
Skills
Leadership, Taking Orders, Learning Quickly, Working with strangers, Sales, Listening to customers, Athletics, Loyal
Education
Northern Illinois University 2013 — 2017
Bachelor of Science (BS), Pre-Physical Therapy Studies
Hampshire High school 2006 — 2010
Diploma, General Studies
Phonak February 2014 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets
Education
Washington State University 1998 — 2000
Doctor of Audiology, Audiology/Audiologist
Eastern Washington University 1993 — 1998
BA, Communication Sciences and Disorders, General
Experian Marketing Services February 2014 - Present
Costco Wholesale September 2012 - February 2014
Phonak June 2013 - December 2013
Costco Wholesale September 2008 - September 2012
Skills
Fast Learner, Marketing, People-oriented, Microsoft Office, Highly detail oriented, Great communications..., Outstanding..., Microsoft Word, Creative Problem Solving, PowerPoint, HR Policies, Human Resources, Teamwork, Critical Thinking, Data Entry, Office Administration, ADP Payroll, Employee Relations, New Hire Orientations, Administration, Organizational..., Onboarding
Education
North Central College 2011 — 2013
Bachelor's degree, Human Resources Management and Services
College of DuPage 2008 — 2011
Psychology
Lakepark
Stay at home mom November 2014 - Present
Fabric Images June 2012 - November 2014
Footsteps Podiatry July 2011 - October 2011
Phonak February 2008 - July 2011
Skills
Trade Shows, Marketing Communications, Marketing Strategy, Account Management, Event Management, New Business Development, Customer Service, Marketing, B2B, Social Media Marketing, Advertising, Budgets, Strategic Planning, Product Development, Email Marketing, Sales, Social Media, Team Building, Marketing Management, Leadership, Team Leadership, Relationship Marketing
Education
Elmhurst College 1996 — 1998
Bachelor of Science (B.S.), Business Management
College of DuPage 1993 — 1996
Associate of Arts (A.A.), Accounting
Phonak July 2010 - Present
Skills
Medical Devices, Audiology, Product Development, Product Launch, Hardware Diagnostics, Healthcare, Surgeons, ENT, Selling, Product Marketing, Surgery, Tinnitus, Clinical Research, Product Management, Pediatrics, Hearing Aid Dispensing, Hearing Aids, Aural Rehabilitation, New Business Development, Hearing Tests, Sales, Hospitals, Pharmaceutical Industry, Capital Equipment, Sales Force Development, Rehabilitation
Education
Ball State University
AuD, Audiology/Audiologist
Phonak January 1995 - Present
Skills
Hardware Diagnostics, Healthcare, Hospitals, Clinical Research, Hearing Aid Dispensing, Pediatrics, Aural Rehabilitation, Hearing Tests, Rehabilitation
Education
Central Michigan University 1977 — 1982
Master of Arts (M.A.), Audiology/Audiologist
Argonne National Laboratory July 2013 - Present
McGraw-Hill Higher Education February 2010 - July 2013
Preferred Meal Systems November 2008 - February 2009
Phonak June 2008 - August 2008
Hegele Logistic August 2006 - February 2007
Oce North America January 1996 - February 2006
Sage Enterprises Inc June 1992 - January 1996
Skills
Six Sigma, Quality Management, Process Orientation, Survey Development, Customer Focus, Documentation, Continuous Improvement, Team Building, Microsoft Office, Visual Basic, Process Improvement, Process Management, Project Sponsorship, Project Planning, MS Project, Iso 9000, Data Analysis, Databases, Data Mining, Database Administration, Cross-functional Team..., Quality Assurance, Business Analysis, ISO, Voice of the Customer..., Customer Experience..., Client Surveys, Customer Outreach, Contact Center..., Data Management, Customer Satisfaction..., MS Excel, MS Access, Vendor Management, Change Management, Troubleshooting, Project Management, Access, Customer Satisfaction, Software Documentation, Employee Training, Microsoft Excel, Analysis, Training, CRM, Business Process
Education
DeVry University 1995 — 1999
Bachelor’s Degree, Business Administration
Triton-College 1984 — 1987
A.A.S., Hospitality Restaurant and Hotel Management
Phonak LLC September 2014 - Present
Tovar Snow Professionals June 2012 - January 2013
Tovar Snow Professionals 2012 - 2013
Insurance Auto Auctions October 2011 - June 2012
Tovar Snow Professionals May 2011 - October 2011
ADP August 2010 - April 2011
Innerpac, Inc. February 2007 - November 2009
Phonak August 1997 - February 2007
Skills
Microsoft Office, Sales, Customer Service, Data Entry, Microsoft Excel, Outlook, Teamwork, Microsoft Word, Inventory Management, PowerPoint, Accounts Payable, Accounts Receivable, Purchasing, Social Media, Access
Education
Colllege of DuPage 2002 — 2004
Associate of Arts (A.A.), Business Administration and Management, General
College of DuPage
Business Administration and Management, General
Oticon Medical March 2015 - Present
Oticon Inc August 2008 - March 2015
Eastern Michigan University 2007 - 2008
Phonak 2001 - 2007
North Oakland Audiology & Hearing Services, Inc 1997 - 2002
Crittenton Hospital Medical Center 1992 - 1997
Skills
Clinical Research, Practice Management, Clinical Supervision, Program Development, Program Management, Education, Training, Direct Patient Care, Teaching, Public Speaking, Hospitals, Pediatrics, Medical Devices, Audiology, Hardware Diagnostics, Healthcare
Education
A.T. Still University of Health Sciences
Doctor of Audiology (AuD), Audiology/Audiologist
Central Michigan University
Master of Arts, Audiology/Audiologist
Michigan State University
Bachelor's degree, Communication Sciences and Disorders, General
Align Technology March 2014 - Present
Phonak March 2012 - Present
Sybron Dental Specialties October 2004 - March 2012
Dentaurum Inc August 2003 - October 2004
TP Orthodontics August 2002 - August 2003
Wiesbrook Elementary and Hubble Middle School August 1997 - August 2002
Skills
Sales Management, Sales, Medical Devices, Healthcare, Direct Marketing, Medical Sales, Salesforce.com, Dentistry, Cold Calling, Competitive Analysis, Direct Sales, Disposables, Hardware Diagnostics, Market Development, Market Planning, Cross-functional Team..., Pharmaceutical Sales, Product Development, Product Launch, Product Marketing, Sales Presentations, Sales Force Development
Education
Northern Illinois University 1994 — 1997
Bachelor of Science, Education
General Leonard Wood Army Community Hospital December 2011 - Present
Phonak June 2010 - January 2012
Northern Illinois ENT Specialists, Ltd. October 2009 - April 2010
Sonus Hearing Care Professionals June 2008 - September 2009
Skills
Audiology, Tinnitus, Hearing Aid Dispensing
Education
Northern Illinois University 2004 — 2008
Doctor of Audiology, Audiology
Northern Illinois University
Bachelor of Science, Communicative Disorders
Merry Go Hounds LLC July 2015 - Present
Self Employed October 2004 - Present
AstraZeneca October 1999 - October 2004
Phonak December 1994 - October 1999
Skills
Events Coordination, Event Planning, Event Management, Communication, Community Development, Communication Skills, Public Speaking, Public Relations, Nonprofits, Community Outreach, Team Leadership, Community Organizing, Sales, Customer Service
Education
Wichita State University 1986 — 1993
Master of Arts (M.A.)/Communicative Disorders and Sciences, Master of Arts (M.A.)/Communications
Newman University 1982 — 1986
Bachelor of Arts (BA), Communication and English
Phonak February 2014 - September 2014
TV Azteca April 2012 - January 2014
Sony Mobile Communications February 2009 - April 2012
Deloitte Colombia December 2006 - February 2009
IDIME Instituto de Diagnostico Medico February 2002 - November 2006
Skills
Finance, SAP, Accounting, Financial Reporting, Forecasting, Financial Analysis, Financial Accounting, Management, Internal Controls
Education
Bellevue College Continuing Education 2015 — 2015
ACADEMIC ENGLISH
INILID Instituto de Liderazgo 2014 — 2014
UNIVERSIDAD EXTERNADO DE COLOMBIA 2007 — 2009
ESPECIALIZACION, CONTROL GERENCIAL CORPORATIVO
UNIVERSIDAD LA GRAN COLOMBIA 2000 — 2004
ACCOUNTANT
Integra LifeSciences December 2014 - Present
Inova Labs February 2013 - October 2014
Medtronic Spine & Biologics March 2010 - July 2012
Vision Sciences Inc. November 2005 - March 2010
Helbling Precision Engineering 2003 - November 2005
Helbling Technik AG April 2000 - September 2003
Phonak September 1999 - March 2000
Education
2007 — 2007
MBA, Management of Technology
2002 — 2002
Masters, Management of Technology
1995 — 2000
Masters, Microengineering
insureon February 2012 - Present
Media Bank, MediaOcean May 2007 - February 2011
Beeline Solutions, Inc. January 2000 - January 2007
Phonak 2002 - 2003
Idea Integration 1999 - 2002
Zeal 1997 - 2002
T-Wack Software Group 1995 - 1998
Skills
Start-ups, Software Development, Leadership, .NET, SQL, Project Management, C#, Java
Education
DePaul University - Charles H. Kellstadt Graduate School of Business 1999 — 2002
Masters, Information Systems
University of Illinois at Chicago 1991 — 1995
Computer Engineering
Molex April 2014 - July 2015
Phonak May 2006 - January 2014
Alcoa 2004 - 2006
Molex 1996 - 2000
3M 1991 - 1996
Skills
SPC, Six Sigma, Lean Manufacturing, Medical Devices, Quality Assurance, Quality Management, Design of Experiments, FMEA, Quality System, Continuous Improvement, R&D, Process Engineering, Manufacturing, Root Cause Analysis, Cross-functional Team..., ISO, ISO 13485, ISO 9001, Statistics, Data Mining, Metrology, Internal Audit, CAPA, Complaint Management, Training, Public Speaking, Process Improvement
Education
University of Iowa 1988 — 1990
MS
Grinnell College 1983 — 1987
Bachelor's degree
SoundCure April 2012 - Present
Phonak November 2010 - April 2012
Wright Patterson Air Force Base July 2010 - November 2010
Dayton Veteran's Affairs Medical Center July 2009 - August 2010
Landor Associates July 2005 - June 2006
Skills
Audiology, Medical Devices, Tinnitus, Healthcare, Aural Rehabilitation, Treatment, Hardware Diagnostics, Clinical Research, Training, Sales, Product Launch, Hearing Aids, Speech, Rehabilitation, Microsoft Office, Strategic Planning, Hearing Tests, Event Management, Research, Technical Support, Public Speaking, Hearing Loss, Cold Calling, Management, Diagnostics
Education
University of Cincinnati 2006 — 2010
Au.D., Audiology
Ohio University 2003 — 2005
M.A., Linguistics
Bowling Green State University 1999 — 2003
B.A., Spanish; Psychology
Kardium Inc. July 2011 - Present
Angiotech June 2009 - February 2011
Heraeus Materials SA May 2007 - August 2008
Phonak 2001 - 2005
Zimmer 1999 - 2001
Skills
Failure Analysis, ISO 13485, Manufacturing, Engineering, Medical Devices, Biomechanics, Characterization, Validation, Quality Assurance, Quality System, Testing, Product Development, Materials, Design of Experiments, R&D, Biomaterials, Biomedical Engineering
Education
2005 — 2007
MSc, Materials Engineering
University of Alberta 1995 — 2000
BSc, Materials Engineering
Phonak April 2002 - Present
Xerox Connect January 1999 - April 2000
Nalco 1990 - 2000
Skills
SAP R/3, Integration, .NET, Requirements Analysis, SharePoint, SAP ERP, IDOC, Business Analysis, ASP.NET, Ariba, Programming
Education
Illinois Institute of Technology 1989 — 1994
self employed March 2009 - Present
Bose Corporation June 2005 - February 2009
Phonak March 2001 - April 2005
Beckman Institute, University of Illinois at Urbana Champaign April 2001 - February 2004
Skills
Digital Signal..., Algorithms, Audio Processing, Noise Cancellation, Control System Design, Matlab, Simulink, Statistical Signal..., Digital Signal..., ASIC, FPGA, Hearing Aids, Noise Cancelling..., R&D, Electronics, Acoustics, Consumer Electronics, Sound, Control Systems Design, Signal Processing, Semiconductors
Education
1993 — 2001
PhD EE
1988 — 1993
Dipl. EE
Phonak February 2011 - Present
Off Da Wire Jewelry Designs, Inc. January 2008 - Present
AT&T September 2006 - September 2007
Career Education Group May 2005 - October 2006
T-Mobile February 2001 - May 2005
Skills
Leadership, Management, Training, Recruiting, Account Management, Customer Service, Call Centers, Salesforce.com, Employee Engagement, SAP, ESL, Customer Retention, Workforce Management, Sales, Selling, Business Development, Coaching, E-commerce, Sales Process, Microsoft Office, Retail, Public Relations, Time Management, Teamwork, Troubleshooting, Procurement, Workshop Facilitation, Hiring, SharePoint, Team Building, Team Leadership, Leadership Development, Public Speaking, Cross-functional Team..., Event Planning, Customer Experience, Marketing, Outlook
Education
Waubonsee Community College 2010 — 2010
Certification, ESL Tutor/Coach
Olivet Nazarene University 2007 — 2009
Masters, Organizational Leadership
National Louis University 1998 — 2000
Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
Phonak July 2011 - Present
Skills
Audiology, Pediatrics, ENT, Medical Devices, Hardware Diagnostics, Clinical Research, Healthcare, Rehabilitation, Product Launch
Education
University of Florida 2004 — 2006
Doctor of Audiology, Audiology
University of South Alabama 2001 — 2003
Master of Science, Audiology
Florida State University 1997 — 2001
Bachelor of Science, Communication Sciences & Disorders
Phonak July 2010 - Present
Cardinal Health 2007 - 2008
Cardinal Health 2005 - 2007
Cardinal Health 2005 - 2005
Cardinal Health 2001 - 2005
Cardinal Health 1999 - 2001
Skills
Team Building, Cross-functional Team..., Process Improvement
Education
Indiana University of Pennsylvania
Bachelor's degree, HR/Business
Indiana University of Pennsylvania
Bachelor's degree, Human Resources Management and Services
Phonak March 2013 - Present
Phonak March 2010 - March 2013
Professional Hearing Services August 2007 - April 2010
INOVA Fairfax Hospital August 2007 - April 2010
Professional Hearing Services August 2007 - August 2008
Skills
Pediatrics, Audiology, Adults, Hearing, Diagnostic, Clinical Research, Healthcare, Medical Devices, Public Speaking, Marketing, Hospitals, Sales, Marketing Strategy, PowerPoint, Hearing Tests, Hearing Aid Dispensing, Vestibular
Education
Indiana University Bloomington 2006 — 2008
Au.D., Audiology
Indiana University Bloomington 2005 — 2006
M.A., Audiology
DePauw University 2001 — 2005
B.A., Psychology, French
Phonak April 2014 - Present
Phonak December 2011 - Present
Phonak December 2009 - December 2011
Phonak Hearing Systems June 2008 - December 2011
Phonak Hearing Systems June 2007 - June 2008
Skills
Medical Devices, Sales Operations, Salesforce.com, Sales Management, Product Marketing, ENT, Audiology, Product Management, New Business Development, Tinnitus, Sales Process, Clinical Research, Product Launch, Market Development, Strategic Planning, Healthcare, Capital Equipment, Hardware Diagnostics, Hospitals, Account Management, Hearing Aids, Audiometry, Aural Rehabilitation, CRM, Cochlear Implants, Competitive Analysis, Cross-functional Team..., Direct Sales, Disposables, Hearing Aid Dispensing, Hearing Tests, Market Planning, Marketing Management, Marketing Strategy, Orthopedic, Product Development, Rehabilitation, Sales, Sales Force Development, Sales Presentations, Selling, Speech, Start-ups, Surgeons, Team Building, Training, Cold Calling, Hearing Conservation, Selling Skills, Vestibular
Education
A.T. Still University of Health Sciences 2001 — 2003
Au.D., Audiology
California State University-Los Angeles 1994 — 1996
M.A., Communication Disorders
University of Arizona 1976 — 1980
B.S., Speech and Hearing Sciences
Phonak April 2013 - Present
Audiologic Services, Ltd January 2009 - April 2013
Hearing Health Center February 2007 - November 2008
AccuQuest Hearing Centers June 2006 - January 2007
Starkey Hearing Technologies November 2004 - June 2006
Indiana University Health August 2003 - November 2004
University of Chicago Hospitals January 2001 - August 2003
Skills
Hearing, Audiology, Treatment, Pediatrics, Hardware Diagnostics
Education
Indiana University Bloomington 1999 — 2001
Masters, Audiology
University of Illinois at Urbana-Champaign 1995 — 1999
Phonak LLC September 2007 - Present
Phonak December 2002 - September 2007
Skills
Audiology, Product Marketing, Product Launch, Hardware Diagnostics, Medical Devices, Healthcare, ENT, Market Development, New Business Development, Marketing Strategy, Sales Management, Sales Operations
Education
Pennsylvania College of Optometry 2004 — 2006
Au.D., Audiology
Illinois State University 1999 — 2001
Masters, Audiology
Augustana College 1995 — 1999
Bachelor's, Biology
Fort Wayne Hearing 2005 - Present
Phonak 1994 - 2005
Vienna-Fairfax Hearing Center, VA. 1980 - 1988
Skills
Audiology, Dispensing, Diagnostics, Rehabilitation, Clinical, Adults
Education
University of Maryland College Park 1974 — 1976
Master of Arts (M.A.), Audiology and Hearing Science
Boston University 1972 — 1974
Bachelor of Science (BSc), Audiology
Phonak March 2014 - Present
Hear USA February 2012 - May 2013
Digital Hearing Healthcare September 2008 - August 2011
Hear USA June 2004 - August 2008
Skills
Hearing Aids, Audiology, Hearing Tests, Electrophysiology, Management, Public Speaking, Teaching, Hearing Conservation, Tinnitus, Hearing Aid Dispensing, Training, Hospitals, Coaching, Aural Rehabilitation, Medical Devices, Cochlear Implants, Hardware Diagnostics, Treatment, Audiometry, Auditory Processing, Vestibular, Psychotherapy, Healthcare, Clinical Research, Speech, EAR, Strategic Planning, Product Launch, Evaluations, Speech Therapy, ENT, Pediatrics, Diagnostic, Rehabilitation, Assistive Listening..., Team Building
Education
A.T. Still University of Health Sciences
Doctorate, Audiology
Northeastern University 1995 — 1997
Phonak January 2009 - Present
Phonak January 2006 - Present
Phonak January 2006 - Present
Sertoma April 2005 - January 2006
Bridgepointe Services & Goodwill Industries of Southern Indiana 2003 - 2005
Skills
Audiology, Customer Satisfaction, Project Management, Medical Devices, Management, Sales, Team Building, Sales Management, Training, Healthcare, Customer Service, Salesforce.com, Business Strategy
Education
Illinois State University 1995 — 2001
Salus University
Au.D., Doctorate of Audiology
Phonak April 2012 - Present
Insound Medical, Inc February 2009 - April 2012
Sensorcon, Inc. 2008 - 2008
Broad Battery Co., Ltd. 2001 - 2004
University of Science and Technology Beijing 1997 - 2001
Skills
R&D, Materials Science, Electrochemistry, Medical Devices, Manufacturing, Characterization, Product Development, Engineering, Solidworks, Six Sigma, Thin Films, Process Simulation, Process Engineering, Powder X-ray Diffraction, FDA, Chemistry, Design of Experiments
Education
State University of New York at Buffalo 2005 — 2009
Ph.D., Materials Science
Boston University 2004 — 2005
Manufacturing Engineering
University of Science and Technology Beijing 1998 — 2001
Master, Material Science
The Strive Group February 2008 - Present
Phonak 2004 - 2008
Phonak Hearing Systems 2004 - 2008
PricewaterhouseCoopers 1998 - 2004
Skills
Accounting, Financial Reporting, Forecasting, Sarbanes-Oxley Act, Internal Controls, Financial Analysis, Cost Accounting, Financial Modeling, Mergers
Education
Marquette University 1982 — 1986
Northwestern University
Winston & Strawn LLP September 2015 - Present
Jenner & Block June 2014 - September 2015
McGraw-Hill Education June 2012 - May 2014
Phonak January 2007 - April 2012
Lowe's Companies, Inc. December 2006 - December 2007
Pearson Learning Solutions April 2002 - October 2006
McGraw-Hill Education July 1998 - September 2002
SPAR Group 1992 - 1998
Skills
Troubleshooting, Integration, Technical Support, Process Improvement, Testing, Windows, Product Management, Leadership, Customer Service, Strategic Planning, Business Analysis, Analysis, Software Documentation, Marketing Strategy, Product Development, Sales Management, Sales
Education
Governors State University 2008 — 2015
Master of Arts (M.A.)
Governors State University 1995 — 1998
Bachelor of Arts (B.A.), Information Technology
Moraine Valley Community College
Industrial Technology (GMAW; GTAW; SMAW)
South Suburban College
Associate of Science (A.S.)
Phonak October 2012 - Present
Lake County Hearing Clinic May 2008 - October 2012
Lake County Hearing May 2008 - May 2009
Skills
Audiology, Hearing Aids, Aural Rehabilitation, Hearing Aid Dispensing, Hearing, Tinnitus, Hearing Tests, Hearing Conservation, Hearing Loss, Audiometry, Diagnostic, Pediatrics, EAR, Evaluations
Education
University of Tennessee-Knoxville 2004 — 2009
Au.D., Audiology
Austin Peay State University 2004 — 2004
Cumberland University 2000 — 2003
Bachelor of Science (B.S.), Biology
EAS SALES, Inc. September 2014 - Present
Control Solutions June 2013 - Present
Hinsdale Tutor Place September 2011 - Present
Dr. Ronald Murphy February 2011 - July 2011
Phonak January 2009 - December 2010
Houghton Mifflin Harcourt July 2007 - September 2008
Skills
Elementary Education, Higher Education, Microsoft Office, Office Administration, Customer Service, Customer Support, Customer Retention, Customer Satisfaction, Education, Computers, Multi-line Phone, Academic Tutoring, Tutoring, Employee Training, Phone Etiquette, Teaching Writing, Teaching Reading, Test Planning, Siebel, CRM, MOS, SAP, Lotus Notes, Eaglesoft, Parent-Teacher..., Academic English, English, English grammar, English language skills, World History, European History, American History, Great Plains Software, Salesforce.com, 10 Key, Business Correspondence, SharePoint
Education
Bradley University 2003 — 2007
Bachelor of Science (B.S.), Elementary Education and Teaching
St. Charles North High School 1999 — 2003
Diploma
Phonak May 2014 - Present
Warner Chilcott April 2007 - January 2014
Dynasplint Systems January 2005 - January 2007
Self-employed May 2000 - January 2005
Skills
Urology, OB/GYN, Pharmaceutical Sales, Medical Devices, Dermatology, Sales Force Development, Sales Effectiveness, Product Launch, Healthcare, Managed Care, Selling Skills, Pharmaceutical Industry, Sales, Sales Operations, Orthopedic, Osteoporosis, Surgeons
Education
Biola University 1995 — 2000
BS, Sports Physiology
NLCS
Phonak February 2015 - Present
Phonak Communications AG June 2009 - Present
Unilever Bestfoods July 2002 - May 2008
Skills
Marketing Strategy, Business Development, Cross-functional Team..., Sales Management, Key Account Management, Customer Service, SAP, Government Contracting, Veterans Affairs, Hearing Aids, Salesforce.com, Microsoft Excel, Outlook, HIPAA
Education
Benedictine University 2004 — 2008
B.A, Business Management
Phonak April 2012 - Present
Guggenheim Funds Services Group February 2005 - April 2012
Nuveen Investments June 2003 - February 2005
PricewaterhouseCoopers August 1999 - May 2003
Education
Marquette University 1995 — 1999
BS - Accounting
City of Toronto January 2014 - Present
City of Toronto September 2013 - January 2014
Running Room May 2012 - July 2013
Phonak April 2007 - March 2011
Phonak Canada March 2006 - March 2007
Phonak Canada February 2000 - March 2007
Phonak Canada April 2003 - May 2006
Just Vacations March 1998 - December 1999
Phonak Canada November 1994 - March 1998
Skills
Medical Devices, SAP, Business Analysis, Customer Service, ERP Implementations, Project Management, Requirements Gathering, Requirement..., Continuous Improvement, Issue Management, Process Improvement, ISO 13485, Quality Auditing, CAPAs, Supply Chain, Testing, Software Documentation, Quality System, Product Launch, Business Process, Budgets, Cross-functional Team..., Logistics, Management
Education
Brock University 1990 — 1994
Bachelor of Accounting
Hafele America August 2010 - Present
BEKO Technologies Corporation August 2008 - December 2009
Phonak 2004 - 2006
Skills
New Business Development, Product Development, Project Management, Account Management, Process Improvement, Customer Satisfaction, Sales, Customer Service, Key Account Management, Negotiation, Team Building
Education
Iowa State University 1993 — 1998
BS, Industrial and Manufacturing Systems Engineering
Phonak January 2014 - Present
Motorola Solutions May 2007 - December 2013
TEKsystems 2001 - 2005
Braun Consulting 1999 - 2001
PwC Consulting 1995 - 2000
Skills
Salesforce.com, CRM, Apex Programming, Apex Data Loader, Visualforce Pages, Solution Architecture, Project Planning, Project Delivery, Channel Partners, Requirements Analysis, ERP, SaaS, Web Development, HTML, JavaScript Libraries, CSS
Education
Michigan State University - The Eli Broad Graduate School of Management 1993 — 1995
MBA, Supply chain management
Hearing Health Solutions/Ohio ENT March 2014 - Present
Hearing Health Solutions/Ohio ENT June 2013 - February 2014
Phonak June 2010 - May 2013
Ohio ENT July 2008 - June 2010
Cleveland Clinic July 2007 - July 2008
Skills
Audiology, ENT, Healthcare, Medical Devices, Account Management, Clinical Research, Hearing Aids, Hospitals, Product Launch, Rehabilitation, Sales, Sales Operations
Education
Kent State University 2004 — 2008
Au.D., Audiology
Ohio University 2000 — 2004
B.S., Hearing Speech and Language Sciences
Frontera Grill and Topolobampa September 2013 - Present
Crane and Norcross, Attorneys at Law August 2011 - Present
The Blackstone Renaissance Hotel & Mercat a la Planxa April 2013 - September 2013
Phonak June 2009 - August 2011
Sweet Dreams Bakery February 2009 - August 2009
Mill Steel Company November 2007 - January 2009
Skills
Microsoft Office, Process Improvement, Customer Service, Team Leadership, Teamwork, Microsoft Excel, SAP, Microsoft Word, PowerPoint, Inventory Management, Access, Leadership, Team Building, Time Management
Education
Kendall College 2011 — 2013
AAS, Baking and Pastry
Grand Valley State University 2004 — 2008
BBA, General Management
FS Unitrol/Stinger Spike Systems July 2011 - Present
Federal Signal Corporation July 2004 - July 2011
Phonak January 1997 - November 2002
Skills
Team Building, Microsoft Office, Budgets, Microsoft Excel, Strategic Planning, Human Resources, Inventory Management, Outlook, Employee Relations, Operations Management, Problem Solving, Office Management, Process Scheduler, Administrative...
Education
Fullerton College 2004 — 2008
Associate of Arts (AA), Business Administration and Management, General
Cerritos College
Associate's degree, Business Administration and Management, General
Phonak March 2015 - Present
InSound Medical/Phonak LLC April 2013 - March 2015
Phonak, LLC/InSound Medical April 2011 - April 2013
Tustin Hearing Center June 2007 - February 2011
House Ear Clinic October 2006 - June 2007
Newport Mesa Audiology June 2004 - October 2006
Skills
Audiology, Hearing Tests, Hearing Aid Dispensing, Pediatrics, Hearing Conservation, Hearing Aids, Rehabilitation, Tinnitus, Aural Rehabilitation, Hardware Diagnostics
Education
Central Michigan University 2001 — 2005
Doctor of Audiology (Au.D.), Audiology
University of California, Santa Barbara 1997 — 2001
Bachelor of Arts, Psychology/Speech and Hearing Sciences
JJR Marketing April 2010 - Present
Consultant 2011 - 2012
Phonak February 2007 - September 2011
Lopez Martin & Associates February 2004 - November 2006
AMS Direct 2002 - 2003
DKP & Associates 1999 - 2002
Education
Elmhurst College 1997 — 1999
B.S., International Business & Spanish
Coldwell Banker Mid-America Group, REALTORS July 2013 - Present
Lindsey's in home daycare August 2012 - May 2013
Absolute Garage Absolute Closets December 2011 - July 2012
U.S. Cellular 2009 - April 2012
Phonak October 2007 - February 2009
Town & Country Homes December 2004 - October 2007
US Cellular 2000 - 2004
Skills
Sales, Customer Satisfaction, Sales Process, Marketing, Cold Calling, Organized Multi-tasker, Listening to customers, Respect, Social Media Marketing, Direct Sales, Retail, Selling, Real Estate, Account Management, Sales Management, Team Building, Negotiation, Buyers, Contract Negotiation, Sellers, Customer Service
Education
Iowa State University 2001 — 2004
Bachelor's degree, Housing and Human Environments
MED-EL March 2012 - Present
Phonak January 2005 - March 2012
Advanced Bionics August 1996 - May 2002
Skills
Medical Devices, Market Development, Capital Equipment, Disposables, Surgeons, Sales Process, Pediatrics, Clinical Research, ENT, Hospitals, Hardware Diagnostics, Healthcare, Hearing Aids, Operating Room, Product Launch, Sales Operations, Sales Presentations
Education
Northern Illinois University
The University of Memphis
Master of Arts (M.A.), Audiology/Audiologist
Phonak July 2015 - Present
SIEMENS Medical/Health Care and Audiology (Rexton Division) March 2006 - July 2015
GN ReSound November 2004 - March 2006
Sound Technologies August 2003 - November 2004
Salience January 2003 - April 2003
Danka Office Imaging November 1998 - December 2002
Archive supplies July 1997 - October 1998
Skills
Medical Devices, Sales, Sales Management, Account Management, Trade Shows, Sales Operations, Strategic Planning, Healthcare, Marketing, Salesforce.com, B2B Marketing, Customer Service, Leadership, Team Building, Marketing Communications, Marketing Strategy, New Business Development, Selling, Social Media Marketing, Training, Social Media, Sales Process, Product Launch, Product Development, Competitive Analysis, CRM, Advertising, B2B, Cross-functional Team..., Product Management, Lead Generation, Solution Selling, Direct Sales, Market Development, Cold Calling, Product Marketing, Direct Marketing, Market Planning
Education
Kansas State University 1993 — 1997
B.A., Business Marketing
Phonak June 2009 - Present
Bernafon AG August 2008 - May 2009
Enterprise Rent-A-Car August 2007 - July 2008
Skills
Medical Devices, Salesforce.com, Sales, Sales Operations, Marketing Strategy, Account Management, Cold Calling, Sales Process, Management, Product Launch, Direct Sales, Selling, New Business Development, B2B, Product Marketing
Education
Indiana University Bloomington
B.S., Speech & Hearing Sciences
Phonak May 2007 - Present
Siemens Hearing Instruments, Inc. July 2003 - May 2007
Alliant Foodservice May 1998 - January 2003
Harris Bank Merchant Division 1991 - 1997
Marriott Lincolnshire Resort 1987 - 1990
Marriott Lincolnshire Resort 1987 - 1990
Skills
SAP, Microsoft Office, Microsoft Excel, Windows 7, Cisco IPS, Business Development, Salesforce.com, Medical Devices, Account Management, Management, Sales Operations, Cold Calling, Product Launch, Sales Process, Selling, Sales Management, Market Development, Capital Equipment, New Business Development, Product Marketing, Sales Presentations, B2B, Key Account Management, Sales, Direct Sales, Healthcare
Education
Michigan State University 1985 — 1989
Communication and Media Studies
Michigan State University 1985 — 1987
Business/Corporate Communications
Kerby
Kerby
Hearing Health Center December 2014 - Present
Grohe America October 2012 - December 2014
Connect Hearing March 2012 - October 2012
Phonak August 2011 - December 2011
Phonak July 2008 - August 2011
Phonak December 2001 - July 2008
Phonak September 1997 - December 2001
Bloomington Normal Audiology 1996 - 1997
WBNQ 1991 - 1997
Skills
Microsoft Office, AS400, Calabrio, Cisco Call Manager, SAP, SharePoint, Salesforce.com, Sycle, Business Process, CRM, Process Improvement, Customer Service, IBM iSeries, Leadership, Management, Product Launch, Customer Experience, Call Centers, Sales, Troubleshooting, Forecasting, Sales Operations, Account Management, Cross-functional Team..., Team Building, Medical Devices, Training, Healthcare
Education
Illinois State University 1995 — 1997
B.S. Mass Communications
Heartland Community College 1992 — 1995
Associate of Arts Degree
Phonak
Skills
Medical Devices, Product Launch, Marketing Strategy, Product Development, Product Marketing, Sales Operations, Marketing Management, Strategic Planning, Sales Process
Education
North Central College 1998 — 2000
Bachelor's Degree, Marketing
Dallas Ear Institute - The Hearing Center May 2012 - Present
Phonak 2010 - December 2012
Phonak 2009 - 2010
Professional Hearing Services 2007 - 2009
University of Maryland Medical Center 2006 - 2007
Skills
Medical Devices, Hardware Diagnostics, Product Launch, Healthcare, Audiology, Hearing Aids
Education
Central Michigan University 2002 — 2006
Au.D, Audiology
University of Nebraska-Lincoln 1998 — 2002
BS, Speech Lang Pathology and Audiology - Education
Phonak Office Manager, Landscape Sales and DesignFair Oaks Landscaping, Inc.July 2003 - August 2009
Education
College of DuPage 2002 — 2004
Landscape Design, Landscape Design
Liberty Mutual Insurance November 2014 - Present
Phonak July 2013 - October 2014
LTD Commodities July 2012 - May 2013
Nike Athlete, Nike Retail Incorporated August 2007 - May 2012
Events with Elegance January 2008 - February 2010
Skills
Sales, Retail, Microsoft Excel, Merchandising, Time Management, Office Management, Negotiation, Cash Management, System Administration, Apparel, Microsoft Word, Inventory Management, Customer Service, Visual Merchandising, Event Management, Purchasing, SAP, Cisco Technologies, Salesforce.com, Outlook Express, PowerPoint
Education
Northern Illinois University 2009 — 2012
BA in Political Science, Political Science -Public Law
Phonak April 2015 - Present
Phonak June 2014 - October 2014
Phonak June 2011 - June 2014
Physician's Hearing Aid Services June 2008 - January 2009
Great Lakes Audiology June 2007 - May 2008
House Ear Clinic June 2005 - June 2007
Skills
Hardware Diagnostics, Medical Devices, Market Development, Product Launch, Sales Operations, ENT, Sales Management, Marketing Strategy, Sales, Salesforce.com, Healthcare
Education
Salus University 2008 — 2010
Au.D., Audiology
California State University-Northridge
Master of Science (M.S.), Communication Disorders and Sciences, Audiology
The Ohio State University
Bachelor of Arts (B.A.), Speech and Hearing Sciences
HUB International January 2014 - Present
Graycor January 2012 - January 2014
The GFS Group March 2011 - January 2012
Kerry Ingredients July 2008 - March 2011
Phonak 2007 - 2008
Skills
Employee Relations, Recruiting, Human Resources, Applicant Tracking..., HRIS, FMLA, Benefits Administration, New Hire Orientations, Talent Management, Onboarding, Talent Acquisition, HR Policies, Deferred Compensation, Performance Management, Succession Planning, Employment Law, Organizational..., Personnel Management, Training, Temporary Placement, Interviews, Payroll
Education
North Central College 2006 — 2008
Bachelors, Human Resource Management
Phonak January 2010 - Present
Phonak January 2010 - Present
AccuQuest Hearing Centers 2009 - 2010
Bloomington Hearing Aid Centers March 1993 - January 2009
Skills
Medical Devices, Business Development, Healthcare
Education
Illinois State University 1968 — 1972
Phonak 2007 - Present
Bernafon AG 2002 - 2006
Skills
Hardware Diagnostics, Coaching, Audiology, Medical Devices, Salesforce.com, Customer Service, Healthcare, Pediatrics, Marketing Strategy, ENT, Team Building, Aural Rehabilitation, Product Launch, Rehabilitation, Hearing Aids, Microsoft Office, Sales Management, Selling, Market Development
Education
Pennsylvania College of Optometry 2004 — 2006
AuD, Audiology
University of North Carolina at Chapel Hill 1991 — 1993
MS, Audiology
Emerson College 1987 — 1991
BS, Communication Disorders
SDI Solutions September 2012 - Present
Divane Bros. Elect. February 2012 - September 2012
Phonak November 2011 - January 2012
Brewer Investment Group January 2009 - October 2010
Illinois Action for Children July 2008 - May 2009
Skills
CCNA, Hardware, Technical Support, Networking, Microsoft Office, Access, Help Desk Support, System Deployment, Switching, Servers, Project Management, Fiber Optics, Alcatel, Leadership, Management, Routers, Project Planning, Cisco Technologies, Cisco Nexus, Program Management, LAN-WAN, VPN, Troubleshooting, Switches, Firewalls, Cisco IOS, Computer Network..., Security, Network Design, Software Documentation, WAN, Vendor Management, Network Engineering, IT Management, VLAN, Wireless Networking, Risk Management, Windows XP, Software Installation, Cisco Routers, Active Directory, Quality Assurance, Integration, Routing, Telecommunications, System Administration
Education
DeVry University 2004 — 2007
B.S, Network and Communications Management
Phonak September 2004 - Present
Education
East Carolina University 1994 — 1996
Masters of Science, Audiology
University of Vermont
Phonak June 2008 - Present
Aon Corporation January 2004 - June 2008
Transamerica February 1997 - June 2001
Skills
Succession Planning, Talent Management, Onboarding, Performance Management, Deferred Compensation, Employee Relations, HRIS, Employee Engagement, Talent Acquisition, Organizational..., Human Resources, Personnel Management, HR Policies, HR Consulting, Recruiting, Employee Benefits
Education
Drake University 1979 — 1983
Bachelor of Science (BS), Business Administration and Management, General
Bebe September 2008 - Present
Phonak July 2006 - January 2007
Skills
Able To Multi-task, Sales Management, Strategic Communications, Employee Relations, Human Resources, Marketing, Event Management, Sales, Customer Service, Inventory Management
Education
DeVry University 2010 — 2011
Bachelor, Technical Management; Human Resources Management
David Lipscomb University 2007 — 2009
Undergraduate, English
Domestic Affairs April 2011 - Present
Phonak May 2006 - April 2011
Dr. Lyon, ENT June 2004 - May 2006
Skills
Customer Service, Event Management, Microsoft Office
Education
Northern Illinois University 1997 — 2002
Master of Science (MS), Audiology/Audiologist
CookTek May 2012 - Present
CoreCentric Solutions Inc. September 2009 - Present
Phonak February 2005 - October 2008
Skills
Goal Oriented, Electrical..., Computer Hardware, Soldering, Hardware Installation, Microsoft Word, Microsoft Excel, Microcontrollers, Power Supplies, Digital Signal..., Software Installation, Problem Solving, Multi Tasking, Lean Manufacturing, Electronics Repair
Education
DeVry University-Illinois 2006 — 2009
Bachelor's degree, Electronic Enginnering Technology
DeVry University-Illinois 2001 — 2004
Associate of Science (A.S.), Electronics and Computer Technology
Phonak June 2013 - Present
Skills
Team Leadership, Leadership, Teaching, Editing, Illustrator, Social Networking, Data Analysis, Marketing, Public Relations, Accounting, Audiology, Customer Service, Microsoft Word, PowerPoint, Microsoft Office, Hearing Aids, Microsoft Excel
Education
Northern Illinois University 2009 — 2013
Doctor of Audiology, Audiology/Audiologist
Waubonsee Community College 2004 — 2006
Associate of Science (A.S.)
Tella Tool & Manufacturing October 2013 - Present
FMI Inc January 2013 - March 2014
Dynomax Inc. July 2012 - October 2013
contract January 2012 - June 2012
beauty salon January 2009 - January 2012
Phonak October 1996 - 2009
PHONAK LLC October 2004 - October 2008
Skills
Lean Manufacturing, Continuous Improvement, 5S, Manufacturing, GD&T, Process Improvement, CMM PCDmis, Geometric Dimensioning..., CMM, Quality System, Quality Assurance, Root Cause Analysis, Microsoft Excel
Education
University of Phoenix 2005 — 2006
Associate of Arts (AA), Business/Managerial Economics
City Colleges of Chicago-Harry S Truman College 1996 — 1999
Associate's degree, General Studies
Supreme Radio September 2013 - Present
Air National Guard October 2007 - Present
Phonak January 2003 - January 2004
Education
Illinois Central College 2011 — 2014
Associate of Science (AS), Electrical, Electronic and Communications Engineering Technology/Technician
Community College of the Air Force 2011 — 2013
Associate of Science (A.S.), Electrical Information Technology
Phonak October 2008 - September 2014
Phonak November 1995 - October 2008
Skills
SAP, Training, Customer Satisfaction, AS400 Administration, Account Management, Customer Service, CRM, Process Improvement, Key Account Management, Leadership, Retail, SAP SD, Word Processing, Team Leadership, Order Processing
Education
College of DuPage
West Chicago Community High School
High School