Pioneer Credit Recovery
Industry: Company
DescriptionPioneer Credit Recovery Inc is a wholly owned subsidiary of Navient Corporation, and a member of Navient’s Collection Services. Navient is publicly traded on the NASDAQ. The company is in the collection industry providing collection services on defaulted debt, with offices located in Florida, New York, and New Jersey. Founded: 1980 Parent organization: Navient Solutions, LLC Subsidiary: SC Services & Associates, Inc.FeedbackDisclaimer Claim this knowledge panel Knowledge Result Moved, closed, or was never hereReportPioneer Credit RecoveryWebsiteDirections Saved (0) Saved Save 5 Google reviews Financial institution in Moorestown, New Jersey Address: 308 NJ-38, Moorestown, NJ 08057 Hours: Closed ⋅ Opens 8AM Mon SundayClosedMonday(Martin Luther King Jr. Day)8AM–5PMHours might differTuesday8AM–5PMWednesday8AM–5PMThursday8AM–5PMFriday8AM–5PMSaturdayClosedSuggest an edit Unable to add this file. Please check that it is a valid photo. Phone: (866) 372-6840: : : : Category: : Website: Place name: : Website: http://pioneercreditrecovery.com/ Category: Financial Institution Suggest an editUnable to add this file. Please check that it is a valid photo. Unable to add this file. Please check that it is a valid photo. · Own this business? Questions & answers Ask a question See all questions (1) Popular times Sundays MondaysTuesdaysWednesdaysThursdaysFridaysSaturdaysSundaysBased on visits to this place.Closed Sundays—pick another day : 12a3a6a9a12p3p6p9p12a3a6aClosed Sundays—pick another dayClosed Saturdays—pick another dayHistogram showing popular times on MondaysHistogram showing popular times on TuesdaysHistogram showing popular times on WednesdaysHistogram showing popular times on ThursdaysHistogram showing popular times on Fridays Add a photoThanks for sharing!Your photo will be posted publicly on Google.Contribute MoreDoneUpload public photos of Pioneer Credit Recovery Posting publicly on the Web Write a review Reviews"Rude and have zero clue on NJ tax laws." "They managed to botch PA's tax amnesty program last year as well." View all Google reviews
Pioneer Credit Recovery List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Pioneer Credit Recovery. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Pioneer Credit Recovery Employees
Navient May 2014 - Present
Pioneer Credit Recovery December 2003 - May 2014
Skills
Recruiting, Talent Acquisition, Applicant Tracking..., Talent Management, Sourcing, Internet Recruiting, Performance Management
Education
Niagara University
Bachelor's degree, Hotel, Motel, and Restaurant Management
ReCommunity Recycling 2013 - 2015
OTS / On Time Staffing 2012 - 2013
SIMOS Insourcing Solutions 2009 - 2011
Pioneer Credit Recovery 2005 - 2009
Hobart West Solutions 2004 - 2005
Proctocall staffing Services 2001 - 2004
Skills
Bilingual spanish, Exit Interviews, Telephone Interviewing, Interviewing Skills, Reference Checking, Customer Service, Background Checks, Drug Testing, Recruiting, Contract Recruitment, Sourcing, New Hire Orientations, New Hires, Contract Hire, New Hire Paperwork, Job Fairs, Job Postings, Federal Employment Law, Personality Assessment, Benefits Administration, Office Administration, Applications, Applicant Tracking..., Coordination, Contractors, Internet, Leadership, Microsoft Office, Microsoft Excel, Microsoft Word, Outsourcing, PowerPoint, Problem Solving, Payroll, Leave of Absence, E-Verify, Interviews
Education
Thomas Edison State College 1990 — 1992
Pending Degree 2014, Bachelor of Science, Business Management, B
Claims Recovery Financial Services, LLC September 2013 - March 2015
JP Morgan Chase September 2007 - September 2013
Darien Lake Resort March 2007 - August 2007
Pioneer Credit Recovery September 2005 - February 2007
Skills
Communication Skills, Customer Service, Identifying the nature..., ability to work..., Community Outreach, The ability to work..., MSP, Aspect (dialer),..., Software Documentation, Outlook, Training, Credit Cards, Telephone Skills, Time Management, Research, Microsoft Excel, Loans, Microsoft Office, Mortgage Lending, Teamwork, Call Centers, Banking, Leadership, Risk Management, Data Entry, Analysis, Cross Selling, Credit, Finance, Access, Microsoft Word, Process Improvement, Mortgage Banking, Financial Services, Budgets, Customer Satisfaction, Payments, Team Building, Retail Banking, Loan Origination, Financial Analysis, Sales, Relationship Management, Loan Servicing
Education
SUNY Brockport 1994 — 1996
BSW, Social Work
Genesee Community College 1992 — 1994
Associate of Science (A.S.), Social Work
The Seattle Times September 2014 - Present
The Seattle Times June 2008 - August 2014
Capers Café September 2007 - June 2008
Pioneer Credit Recovery May 2006 - August 2007
Robert Gordon Enterprises August 2005 - May 2006
Olean Times Herald October 2004 - August 2005
Real Detroit Weekly June 2002 - May 2003
Skills
Copywriting, Press Releases, Journalism, Feature Articles, Marketing, Editing, Newspapers, AP Style, Web Content, Blogging, InDesign, Editorial, Storytelling, Copy Editing, Newsletters, New Media, Social Networking, Publications, Writing, Newspaper, Facebook, Digital Media, Online Advertising, Media Relations, SharePoint, Adobe Creative Suite, Salesforce.com
Education
Saint Bonaventure University 1999 — 2003
Bachelor of Arts
Pioneer Credit Recovery April 2014 - Present
Tops Markets December 2009 - April 2014
Darien Lake Resort 2008 - 2009
Skills
Retail, Loss Prevention, Retail Sales, Customer Service, Cashiering, Store Operations, Sales, Customer Satisfaction, Profit, Information Technology, Graphic Design, Computer Information..., Visual Basic, Digital Video Production
Education
Genesee Community College 2010 — 2011
Information Technology Academy
Attica Central High School 2007 — 2011
High School
Genesee Valley Educational Partnership 2009 — 2010
Computer Information Systems
Zientek Realty April 2014 - Present
Lincare Holdings, Inc December 2011 - Present
West Asset Management November 2010 - July 2011
Windham Professionals January 2009 - October 2010
Pioneer Credit Recovery January 2007 - October 2008
Marco's Pizza and Subs of Arcade June 2003 - January 2007
Skills
Proficient in Microsoft..., FACS, CRS, U.S. Department of..., Microsoft Office, Rehabilitation, Documentation, Credit, Excel, Management, Training, Portfolio Management, Accounts Payable, Spreadsheets, Policy, Loans, Call Centers, Accounts Receivable, Leadership, Software Documentation, Customer Service, Microsoft Excel, Process Improvement, Team Building
Education
Cusack Center 2013 — 2014
Real Estate Appraisal
Genesee Community College 2013 — 2014
Business Administration, Business, Math, Computer Science
State University of New York College at Fredonia 2004 — 2005
Geology, Chemistry, Adolescent Education
Pioneer Credit Recovery July 2013 - Present
Emerling Chevrolet February 2012 - Present
Skills
General Office..., Titling, Proofreading, Registration, Bookkeeping, Organization, Typing
Education
Genesee Community College 1991 — 1993
Associate of Arts and Sciences (AAS), Business Administration and Management, General
PartyLite April 2014 - Present
Absolut Care LLC May 2013 - Present
Pioneer Credit Recovery December 2011 - April 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Direct Patient Care, Quality Patient Care, Patient Safety, Medical Terminology, Medical Records, Vital Signs, Patient Advocacy, Patient Support, Microsoft Publisher, Personnel Records
Education
Trocaire College 2014 — 2017
High School, Radiologic Technology/Science - Radiographer, 3.9
Professional Recovery Service January 2014 - Present
Sallie Mae May 2013 - January 2014
Bancroft May 2012 - April 2013
Youth Consultation Service April 2012 - January 2013
Pioneer Credit Recovery September 2009 - May 2010
Zion inc September 2005 - September 2009
Elwyn May 2006 - April 2007
Skills
Mental Health, Developmental..., Disabilities, Crisis Intervention, Young Adults, Adolescents, Cpr Certified, Data Entry, PowerPoint, Microsoft Office, Microsoft Word, Customer Service
Education
Everest University-South Orlando 2012 — 2014
Associate of Arts and Sciences (A.A.S.), Criminal Justice/Law Enforcement Administration
Cumberland County College 2010 — 2012
Pursuing Associates, Social Work
Cumberland Regional High School 1999 — 2003
Genesee Patrons Insurance February 2013 - Present
Nerves Of Us Productions Inc. April 2012 - Present
Complete Payroll Processing, Inc August 2007 - February 2013
Pioneer Credit Recovery November 2002 - August 2007
Skills
Payroll, Benefits Administration, Employee Benefits, Employee Relations, Recruiting, Performance Management, ADP Payroll, Human Resources, HRIS, Employee Engagement, Customer Service
Education
Genesee Community College 2012 — 2013
Associate of Arts and Sciences (A.A.S.), Business Administration and Management, General
Sallie Mae March 2005 - Present
Pioneer Credit Recovery March 2005 - January 2008
Henry & Henry, Inc. March 1997 - March 2005
Acme Electric Corporation January 1994 - January 1997
Fleet Collection and Recovery Services July 1987 - January 1994
Skills
Process Improvement, Change Management, Information Security, Project Management, Call Center, Vendor Management, SDLC, Strategic Planning, Team Building, Disaster Recovery, Customer Service, Business Analysis, Clarity, Budgets, Risk Management
Education
Medaille College 2010 — 2012
Masters, Organizational Leadership
Buffalo State College 1988 — 1991
Bachelor's, Information Systems Management
Pioneer Credit Recovery June 2012 - Present
Aces Friendlys August 2009 - May 2012
aces campus store August 2008 - May 2012
Skills
Revit, Hand Rendering, Cash Handling, Customer Service, Interior Design, Adobe Creative Suite, Photoshop, Microsoft Excel, Microsoft Word, Process Scheduler, QuickBooks, Outlook, PowerPoint, Accounts Receivable, Microsoft Office, AutoCAD
Education
Alfred State College - SUNY College of Technology 2007 — 2012
Bachelor of Science (BS), Architecture
Alfred State College - SUNY College of Technology 2007 — 2012
Associate of Science (A.S.), Interior Design
Pioneer Credit Recovery July 2014 - Present
Livingston County Department of Social Services January 2014 - April 2014
Skills
Human Rights, Program Management, Project Planning, Time Management, Organizational..., Nonprofits, Fundraising, Research, PowerPoint, Policy, Microsoft Office, Social Services, Microsoft Excel, Customer Service, Workshop Facilitation, Training, Data Analysis, Public Speaking, Event Planning, Grants, Grant Writing, Leadership, Community Outreach, Management
Education
Alfred State College - SUNY College of Technology 2012 — 2014
Bachelor’s Degree, Human Services, Management.
Alfred State College - SUNY College of Technology 2011 — 2012
Associate’s Degree, Human Services, General, 3.0
Central Bank June 2015 - Present
AT&T September 2013 - January 2015
Pioneer Credit Recovery July 2012 - January 2013
General Revenue Corporation January 2012 - July 2012
Koenig & Selzer Asset Management Group August 2011 - December 2011
Skills
Microsoft Excel, VBA, Forecasting, Financial Analysis, Data Entry, Microsoft Office, MS Excel Pivot Tables, Pivot Tables, P&L Forecasting, Cash Flow Forecasting, Visual Basic, Microsoft Word, Analytics, Communication Skills, Inventory Management, Inventory Control, Inventory Analysis, Inventory Accuracy, Sales, Customer Service, Customer Experience, Customer Satisfaction, SharePoint, 10 Key, Typing, Copy Typing, Mathematics, Statistics, Computer Proficiency, Grammar, Cash Handling Experience, Retail, Cash Register, Customer Engagement, Customer Retention, Long-term Customer..., Mobile Devices
Education
Alfred State College - SUNY College of Technology 2008 — 2011
Bachelor of Business Administration (B.B.A.), Financial Planning and Services
State University of New York at Delhi 2007 — 2008
None - transferred out, Business Administration and Management, General
Pioneer Credit Recovery August 2013 - Present
Brockport Auxiliary Service Corporation August 2012 - March 2014
American Eagle Outfitters October 2010 - December 2010
Skills
PowerPoint, Microsoft Word, Public Speaking, Microsoft Office, Social Media, Research, Facebook, Team Building, Management, Leadership Development
Education
State University of New York College at Brockport 2011 — 2013
Bachelor of Business Administration (B.B.A.), Business Administration
Corning Community College 2009 — 2011
A.S in Humanities and Social Sciences
RR Donnelley September 2012 - Present
CRG & Associates September 2011 - July 2012
All Care Services May 2011 - September 2011
Verizon Wireless October 2010 - May 2011
Pioneer Credit Recovery May 2008 - October 2010
Skills
Good with PCs and Macs, Skilled in Final Cut Pro, Using business phones, Efficient Typing, Call Centers, Customer Service, Credit, Accounting, Data Entry, Customer Satisfaction, Outlook, Customer Experience, Telephone Skills, Team Building, Microsoft Excel, Microsoft Office, Microsoft Word, Leadership, Process Improvement, Sales, PowerPoint, Accounts Receivable
Education
SUNY Brockport 2008 — 2010
Bachelor of Science, Communications
Genesee Community College 2005 — 2007
Associate of Arts, Liberal Arts - Humanities and Social Sciences
Oakfield-Albama High School 2001 — 2005
Regents Diploma, General Education
SunTrust Bank March 2011 - June 2012
Bank of America December 2009 - March 2011
Colonial Bank November 2005 - December 2009
Pioneer Credit Recovery September 2002 - April 2003
M&T Bank September 2001 - September 2002
M&T Bank July 2000 - September 2001
Skills
Customer Service, Knowledge of several..., Communications, Retail Banking, Investments
Education
Erie Community College 1996 — 2000
General Studies
Maryvale High School 1996 — 1996
Ged
My Lead Farm November 2010 - Present
JS West & Co September 2008 - October 2009
Pioneer Credit Recovery December 2006 - March 2008
Education
Colorado Technical University 2011 — 2013
MBA, Financial Forensics
McKinley College 2010 — 2011
AAS, Accounting
U.S. Career Institute 2010 — 2010
Certificate, Bookkeeping
Allied Business School 2008 — 2009
Real Estate
Warsaw Central School 2001 — 2005
NYS Regents Diploma
Pride Mark Homes May 2012 - Present
Quick Dry Carpet Care January 2011 - May 2012
Spampinato Mechanical Contractors April 2010 - May 2012
By The Basketful August 2006 - June 2011
ADT April 2005 - November 2005
Larsen Engineers October 2004 - April 2005
Pioneer Credit Recovery January 2001 - November 2004
Skills
Team Building
Education
Jamestown Community College 1984 — 1985
None, Business
Barilla Group June 2007 - Present
Pioneer Credit Recovery June 2004 - June 2007
Seneca Foods Corporation April 2001 - June 2004
Markin Tubing July 2000 - April 2001
Skills
HRIS, HR Policies, Onboarding, Employee Relations, Employee Engagement, Recruiting, Workforce Planning, Employer Branding, Job Evaluation, Personnel Management
Education
SUNY Geneseo 1999 — 2001
Bachelor of Business Administration (BBA)
Genesee Community College 1996 — 1998
Associate of Science (A.S.)
Warsaw Central School 1983 — 1996
High School
Pioneer Credit Recovery March 2013 - Present
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, HTML, Budgets, PHP, Java, JavaScript, HTML 5, Flash, C++, photo
Education
State University of New York College at Geneseo 2013 — 2016
Bachelor's Degree, Accounting
Houghton College 2013 — 2013
Communications
Hilbert College 2012 — 2013
Genesee Community College 2010 — 2012
Associate of Arts and Sciences (A.A.S.), Website Design, 3.50
Georgetown County Water and Sewer District February 2014 - Present
RJR Engineering, P.C. July 2012 - March 2014
Kirchmeyer Inc. May 2006 - July 2012
Pioneer Credit Recovery December 2009 - May 2012
Skills
Engineering, Construction Management, Heavy Equipment..., AutoCAD, Primavera P6, Surveying, Construction Planning, Civil Engineering, Site Plans, Site Development, Storm Water Pollution..., Stormwater Management, Grading Design, Project Bidding, Project Estimation, Drainage, Project Engineering, Inspection, Project Planning, Construction, Project Management, Water, Environmental Awareness, Construction Safety, CAD
Education
Alfred State College - SUNY College of Technology 2009 — 2012
Bachelor of Applied Science (B.A.Sc.), Construction Management Engineering Technology
PHH Mortgage October 2013 - November 2013
TD Bank call center September 2012 - October 2012
Pioneer Credit Recovery August 2010 - December 2011
MRS May 2011 - July 2011
Skills
Customer Service, Telephone Skills, Filing, Receptionist Duties, Administrative..., Medical Terminology, Interviews, Resume Writing, Call Centers, Outlook, EKG, Medical Coding, HIPAA, Cold Calling, Microsoft Word, Training, Customer Satisfaction, Direct Patient Care, Spreadsheets, Microsoft Office, Microsoft Excel, Sales, Data Entry, Temporary Staffing, Recruiting, Temporary Placement, Staffing Services
Education
Anthem Institute-Jersey City 2012 — 2013
RMA, Medical/Clinical Assistant
Pioneer Credit Recovery August 2014 - Present
Taco Bell June 2013 - September 2014
LeRoy Phyical Therapy January 2011 - December 2013
Skills
Multitasker, Customer Service, Receptionist Duties, Appointment Scheduling, Microsoft Office, Fax, Sales, Cashiering, Telephone Skills, Data Entry, Microsoft Word, Microsoft Excel, PowerPoint, Time Management, Phone Etiquette, Customer Satisfaction, Leadership, Teamwork
Education
Genesee Community College 2010 — 2012
Associate of Arts and Sciences (AAS), Liberal Arts and Sciences, General Studies and Humanities
Byron Bergen High School 2006 — 2010
Advanced Regents Diploma
Heavily Brewing Company June 2015 - Present
Pacific Office Automation March 2014 - December 2014
Gymboree Play & Music February 2014 - December 2014
Chipotle Mexican Grill February 2014 - March 2014
Pioneer Credit Recovery August 2013 - December 2013
Chemung County May 2010 - September 2011
Skills
Teamwork, Microsoft Office, Microsoft Excel, PowerPoint, Microsoft Word, Customer Service, Research, English, Social Media, Public Speaking, Windows, Time Management, Team Leadership, Editing, Facebook, Policy
Education
SUNY Oswego 2009 — 2013
Bachelor of Arts (B.A.), Communication and Social Interaction
The University of Glasgow 2011 — 2011
Pioneer Credit Recovery July 2006 - January 2011
J.N. White Designs May 1988 - November 2006
W.W. Griffith Oil December 1982 - January 1983
Skills
Switchboard, Typing, Fax, Filing, Document Scanning, Copying, Microsoft Windows 98, Microsoft Word 2007, UPS shipping, Purchasing, FedEx Shipping, Processed mail, Assisted with ISO..., Microsoft Excel, Customer Service, Microsoft Word, Call Centers
Education
Genesee Community College 2007 — 2007
Certificate Of Completion, Exel
Rockhurst University 2007 — 2007
Certificate of Continuing Education, The Essentials of Managing the Front Desk
Genesee Community College 2006 — 2006
Certificate, Purchasing Fundamentals
Charles G. May Career & Technical Center 1972 — 1974
certificate, Secretarial Pratice
Warsaw Central School 1961 — 1974
Diploma, Business Math & Accounting
The Glen Iris Inn April 2015 - Present
Pioneer Credit Recovery 2006 - 2011
Skills
Team Building, Credit, Investments, Financial Analysis, Finance, Risk Management, Banking, Leadership
Education
Rochester Institute of Technology 1976 — 1980
Fine and Applied Arts
Rochester Institute of Technology
Bachelor's Degree, Industrial and Product Design, conferred with honors
Premiere Credit of North America August 2013 - Present
Uni-Select USA November 2012 - February 2014
Coast Professional, Inc. February 2011 - August 2013
Wilson Farms August 2010 - February 2011
Pioneer Credit Recovery October 2003 - August 2010
Skills
Debt Collection, Negotiation, Economics, Skip Tracing, Accounts Receivable, Loans, Scheduling, Interviewing, Problem Solving, Customer Service, Accounting, Credit, Risk Management, Process Scheduler, Management, Interviews, Finance, Portfolio Management, Credit Analysis, Team Building, Team Leadership, Leadership, Process Improvement, Coaching, Financial Analysis, Strategic Planning, Microsoft Excel, Operations Management, Call Centers, Forecasting, Time Management, Collections, Credit Risk, Sales
Education
Genesee Community College 2010 — 2011
none, Accounting
Five to Five Venture Corporation January 2013 - Present
Genesee Valley September 2004 - December 2011
Alfred State College September 2010 - June 2011
Pioneer Credit Recovery 1997 - 2003
Dresser Rand 1987 - 1997
Education
University of Massachusetts at Lowell 2009 — 2011
Master of Business Administration (MBA), Business Administration and Management
Canisius College 2002 — 2003
Master of Education (M.Ed.), Education
State University of New York Empire State College 1998 — 2002
Bachelors Degree, Business
ConServe April 2015 - Present
ConServe October 2011 - Present
Houghton College June 2009 - October 2011
Pioneer Credit Recovery February 2004 - May 2009
Eastman Kodak 1991 - 2004
Skills
Coaching, Operations Management, Process Improvement, Team Building, Customer Service, Call Center, Microsoft Excel, Strategic Planning, Budgets, Team Leadership, Microsoft Office, Performance Management, Training, Management, Leadership Development, Project Management, Event Planning, Public Speaking, Salesforce.com, Call Centers, Negotiation, Analysis, Customer Satisfaction, Leadership, Recruiting, Employee Relations, Forecasting, Vendor Management, Outlook, Account Management, Risk Management, Executive Management, Sales, Customer Retention, Organizational..., New Business Development, Cross-functional Team...
Education
Houghton College
Bachelor of Arts (B.A.), Business Administration, Management and Operations
Rochester Institute of Technology
Associate of Arts and Sciences (A.A.S.), Management
495 Productions June 2012 - Present
Pioneer Credit Recovery July 2008 - February 2011
Lowe's Home Improvement September 2007 - March 2010
Skills
Bartending, Public Speaking, Spanish, Customer Satisfaction, Outlook, Editing, Microsoft Office, Producing, Social Networking, Microsoft Excel
Education
Rowan University 2011 — 2013
Bachelor of Arts (B.A.), Radio, Television and Film
Camden County College 2004 — 2010
Associate of Arts (A.A.), Communication and Media Studies
Solimar International January 2015 - May 2015
Four Communications October 2014 - December 2014
Leeds Beckett University October 2013 - November 2014
Tribes Travel April 2014 - June 2014
Pioneer Credit Recovery May 2013 - September 2013
Moorestown Township Public Schools October 2012 - May 2013
Freedom Mortgage January 2013 - April 2013
Hello English December 2011 - December 2012
Friends Publishing Corporation October 2010 - May 2011
Better Future International September 2010 - December 2010
Skills
French, Conversational Japanese, Excel, Editing, Copy Editing, Typing, Microsoft Office, Proofreading, Translation, Word, Writing Skills, Journalism, Sports Writing, Travel Writing, Teaching English, Education, News Writing, Writing News Releases, Fact-checking, Transcription, Inter-cultural..., Cultural Exchange, Intercultural Training, Mac/PC proficient, Backpacking, InDesign, Writing, Teaching, Public Speaking, English, Intercultural..., Editorial, Data Entry, Research, Teaching English as a..., Japanese, Microsoft Excel, Blogging, Social Networking, Microsoft Word, Interviews, Magazines, Feature Articles
Education
Leeds Beckett University 2013 — 2014
Master's Degree, Responsible Tourism Management
Coppin State University 1999 — 2003
B.S., English/Media Arts
Time Warner Cable November 2011 - Present
Time Warner Cable July 2006 - January 2012
Clarence High School January 2008 - November 2011
Pioneer Credit Recovery September 2002 - June 2004
Genesee Community College August 2000 - March 2002
WHEC News 10 January 2000 - August 2000
WXXI PBS September 1999 - August 2000
YMCA of Rochester June 1998 - July 1998
Camp Chateaugay June 1997 - August 1997
· SUNY Brockport January 1996 - May 1997
Skills
Video Production, Marketing, Troubleshooting, Broadcast, Customer Service, Management, Training, Advertising, Video, Access, Television, Social Networking, Call Centers
Education
State University of New York College at Buffalo 2006 — 2007
Teacher Certification, Art Education
Genesee Community College 1995 — 2007
None, General
State University of New York College at Brockport 1995 — 2000
B.S., Bachelors, Science Communication & Studio Art
ECMC-Pediatric Educational & Diagnostic Services February 2010 - Present
Pioneer Credit Recovery September 2009 - March 2010
Computer Task Group August 1991 - May 2009
H&R Block January 2009 - April 2009
ArcelorMittal Steel 1992 - April 2009
Schichtel’s Nursery 1990 - 1991
JBM Computer Consultants, Inc. 1987 - 1989
Children's Hospital 1985 - 1987
Schlumberger September 1981 - June 1985
Skills
Access, PowerPoint, Excel, Windows, Software, Hardware, Microsoft Excel, SQL, Outlook, Microsoft Office, Microsoft Word, Accounts Payable, Accounts Receivable, Budgets, Customer Service, Data Analysis, Databases, Inventory Management, Payroll, Software Documentation, Time Management, Training, Team Building
Education
Medaille College 2011 — 2012
Certificate, Computer Crimes Investigation
Saint Bonaventure University 1995 — 1997
MBA, General Business
State University of New York College at Geneseo 1977 — 1981
BS, Biology / Computer Science Minor
Springville Griffith Institute 1973 — 1977
Regents, Science
Windham Professionals Inc. January 2015 - Present
Windham Professionals September 2011 - Present
Cross Current Health Care January 2011 - Present
Windham Professionals August 2009 - Present
North America Construction Co., Inc. June 2009 - September 2010
The Tanning Factory of WNY., Inc June 2008 - June 2009
Pioneer Credit Recovery June 2007 - June 2008
Sallie Mae Corporation 2007 - 2008
Pioneer Credit Recovery June 2006 - June 2007
Pioneer Credit Recovery 2005 - 2006
Skills
Process Improvement, Information Security, Risk Management, Software Documentation, Call Center, Disaster Recovery, FISMA, Customer Service, Project Management, Vendor Management, Team Building, Microsoft Office, Leadership, Active Directory, Call Centers, Training, Windows, Management, Troubleshooting, Strategic Planning, Security, Quality Assurance, Policy, Business Analysis, Operations Management, SharePoint, Networking, Change Management, Team Leadership, Access, Program Management, Employee Training, System Administration, Account Management, Recruiting, Analysis
Education
Robert Allen Institute 2007 — 2007
Certificate, Real Estate
Bryant and Stratton College 1982 — 1984
Associates, Computer Programming
Pioneer Credit Recovery 2014 - Present
YMCA 2013 - 2014
Education
Finger Lakes Community College 2011 — 2014
Sports and Tourism Studies
Letchworth Central School 1998 — 2011
Pioneer Credit Recovery January 2014 - Present
Chateau Marmont December 2012 - August 2014
Pinkerton Talent February 2010 - August 2014
Sunset Tower Hotel October 2010 - October 2012
Transportation Reasources January 2008 - January 2010
Skills
Sales Presentations, On-camera Talent, Boutique Hotels, Hospitality, Sales Management, Customer Service, Acting, Live Events, Television
Education
Canisius College 2002 — 2006
Bachelor of Science (B.S.), Business Management, 3.6
ConServe October 2013 - Present
ConServe April 2012 - October 2013
ConServe August 2011 - April 2012
ConServe August 2010 - August 2011
Pioneer Credit Recovery January 2008 - September 2009
Skills
ACA Certified..., Outlook, Customer Service, Data Entry, Access, Microsoft Word, PowerPoint, Negotiation, Credit
Education
Genesee Community College 2006 — 2010
A.A.S., Criminal Justice
DoDEA School Lunch Program December 2012 - Present
Pier 1 Imports July 2012 - November 2012
Lionbridge GSS June 2011 - May 2012
The Exchange August 2009 - July 2010
The Exchange April 2009 - July 2009
American Classic Outfitters December 2004 - February 2006
Pioneer Credit Recovery March 2004 - November 2004
American Classic Outfitters January 2003 - November 2003
Walmart December 1999 - October 2002
Skills
Cooking, Baking, Customer Service, Food Safety, Culinary Skills, Recipes, Retail, Cashiering, Typing, Phone Etiquette, Research, Microsoft Office, Books, Product Marketing, Business, Sewing, Entrepreneurship, Sales, Time Management, Food Service, Food, Inventory Management, Catering, Restaurants, Training, Food & Beverage, Menu Development, Customer Satisfaction, Food Preparation, Banquets, Restaurant Management, Inventory Control, Sanitation, Hospitality Management, Ingredients, Food Industry, Communication, Cash Register, Sauces, HACCP
Education
Sullivan University 2014 — 2017
Bachelor's Degree, Hospitality Management, 3.9
Austin Peay State University 2009 — 2011
A.A.S. Management Technology, Restaurant, Culinary Management, 3.6
Common wealth of Pennsylvania September 2015 - Present
PHH Mortgage March 2010 - April 2015
Sallie Mae January 2009 - December 2009
Nj treasury January 2009 - December 2009
Pioneer Credit Recovery April 2008 - July 2009
Securitas Security Services USA, Inc. September 2007 - February 2008
Education
Gwynedd Mercy University 2010 — 2012
Associate's degree, Business Administration and Management, General
Alpine Manor Nursing Home October 2015 - Present
Lakeville Insurance company April 2014 - Present
Coast Professional, Inc. June 2013 - October 2013
Pioneer Credit Recovery 2012 - 2013
Thompson Health 2004 - 2006
Rite Aid 2002 - 2004
Pinehurst 1999 - 2003
Skills
Customer Service, Microsoft Excel, Sales, Credit, Call Centers, Credit Cards, Accounts Receivable, Process Improvement, Time Management, Leadership, Loans, Finance, Data Entry, Microsoft Word, Telephone Skills, Cashiering, Invoicing, Microsoft Office, Teamwork, Outlook, Team Building, Retail, Inventory Management, Problem Solving, Social Networking, Geriatric Nursing, Medication..., Medical Terminology
Education
Genesee Community College 2014 — 2017
Registered Nursing/Registered Nurse
Alpine Manor 2015 — 2015
Certified Medication Tech, Medicine
EMCC Monroe #1 BOCES 2002 — 2004
Certification of completion/Certified Nurses Aide, Professional Health Careers
Honeoye Falls-Lima 2002 — 2004
Regents Diploma, Honors/Regents High School/Secondary Diploma Program
GMH Mortgage Services LLC June 2014 - Present
Pioneer Credit Recovery October 2013 - June 2014
Holy Redeemer Health System January 2013 - October 2013
Virginia Commerce Bank September 2012 - January 2013
Cheyney University August 2006 - December 2009
Skills
Marketing, HACCP, Microsoft Office, Food Industry, Leadership, Food Safety, Coaching, Team Building, Event Planning
Education
Cheyney University of Pennsylvania 2006 — 2012
Bachelor’s Degree, Business-Marketing
Writer and Editor, freelance June 2011 - Present
Fisher-Price November 2009 - January 2010
ADECCO May 2009 - May 2009
Pioneer Credit Recovery October 2008 - April 2009
Pioneer Credit Recovery October 2008 - April 2009
Management Recruiters of Allentown February 2007 - September 2008
MANAGEMENT RECRUITERS OF February 2007 - September 2008
T-Mobile September 2006 - December 2006
GALLAGHER PROMOTIONAL PRODUCTS June 2005 - April 2006
NDI Technologies August 2004 - June 2005
Skills
Recruiting, Customer Service, Interviews, Technical Writing, Writing, Novels
Education
Pace University 1989 — 1993
BA, Speech Communications
West Morris Mendham HS
HSD, College Prep
RealtyUSA May 2015 - Present
Swarovski December 2014 - May 2015
J. Fitzgerald Group March 2015 - April 2015
Gluckworks, Inc. August 2014 - March 2015
Navient May 2013 - August 2014
Pioneer Credit Recovery June 2012 - April 2013
Buffalobarfly.com, Inc. May 2011 - September 2011
Skills
Writing, Editing, Social Media, Communication, Customer Service, Microsoft Office, Microsoft Word, Process Improvement, Strategic Planning, Analysis, Loans, Event Planning, Government
Education
St. Bonaventure University 2008 — 2012
Bachelor's degree, Journalism and Mass Communication
NAVIENT - Previously Sallie Mae January 2011 - Present
General Revenue Corporation October 2009 - December 2010
Pioneer Credit Recovery July 2002 - September 2009
Skills
Customer Experience, Call Center, Credit, Process Improvement, Operations Management, Credit Cards, Team Building, Risk Management, Coaching, Loans, Customer Service, Strategic Planning, Accounts Receivable, Team Leadership, Debt Management, Leadership, Management, Budgets, Skip Tracing, Negotiation, Leadership Development, Change Management, Call Centers, Training, Strategy, Employee Relations, Human Resources, Recruiting, Executive Management, Time Management, Vendor Management, Forecasting, Inventory Management, Customer Satisfaction, Performance Management, Account Management, Debt Settlement, Analysis, Loan Servicing, Banking, Sales, Financial Services, Portfolio Management, Credit Analysis, Finance, Student Loans, Business Analysis, Employee Training, Financial Analysis, Data Analysis
Education
Jamestown Community College 2001 — 2002
Nursing Education
St. Bonaventure University 1999 — 2000
Physical Education
Berkshire Hathaway HomeServices Fox & Roach, Realtors November 2014 - Present
Pioneer Credit Recovery February 2014 - November 2014
HBM Communications March 2013 - October 2013
IE Communications May 2001 - December 2012
Clinical Solutions, Nelson Communications March 1998 - March 2001
M/C/C August 1996 - February 1998
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, Research, PowerPoint, Sales, Leadership, Training, Photoshop
Education
Rowan University 1996 — 1997
Master's degree, Corporate Public Relations, GPA 3.8
Rowan University 1989 — 1993
Bachelor’s Degree, Business/Corporate Communications, 3.3 GPA
New York Life Insurance Company August 2014 - October 2015
Pioneer Credit Recovery June 2012 - May 2013
Skills
Employee Benefits, Income Protection, Life Insurance...
Education
State University of New York College at Geneseo 2009 — 2013
Bachelor's Degree, Business Administration
Half Hollow Hills High School East 2005 — 2009
High School, Honors/Regents High School/Secondary Diploma Program
Pioneer Credit Recovery September 2015 - Present
West Asset Management January 2014 - April 2015
Five Star Bank March 2013 - November 2013
YellowPageCity Inc. June 2012 - February 2013
Pioneer Credit Recovery November 2008 - April 2012
Skills
Customer Service, Finance, Account Reconciliation, Accounts Payable, Microsoft Office, Financial Services, Payments, Portfolio Management, Customer Experience, Team Leadership, Call Centers, Credit, Credit Cards, PeopleSoft, Banking, Outlook, Account Management, Cold Calling, Financial Reporting, Data Entry, Team Building, Microsoft Word, Invoicing
Education
Genesee Community College 2007 — 2009
Veterinary/Animal Health Technology/Technician and Veterinary Assistant
GDI Services, Inc. January 2013 - Present
Geneseo Mobil May 2003 - June 2013
Pioneer Credit Recovery January 2008 - April 2008
Harrison Dining Hall September 2002 - May 2003
Geneseo Family Restaurant September 2001 - December 2001
Skills
Creative Writing, Customer Service, Managed Money, Employee Training, Professional Cleaning, Report Writing, News Writing, Speech Writing, Microsoft Word, Microsoft Office, Microsoft Excel, Data Entry, Clerical Skills, Supply Ordering, Floor Cleaning, Window Cleaning, Carpet Cleaning, Customer Satisfaction, Customer Relations
Education
Genesee Community College 2009 — 2011
Communications and Media Arts, 3.2
SUNY Brockport 2002 — 2003
Journalism, 3.7
Account Control Technology, Inc. 2005 - Present
General Revenue Corporation 2003 - 2005
Pioneer Credit Recovery 1999 - 2003
Skills
Strategic Planning, Team Building, Call Center, Credit, Customer Service, Operations Management, Process Improvement, Risk Management, Sales, Credit Cards, Team Leadership, Negotiation, Account Management, Coaching, Business Analysis, Vendor Management, Business Development, Marketing, Call Centers, Budgets, Banking, Strategy, Executive Management, Leadership, Financial Services, Forecasting, Management, Financial Analysis, Salesforce.com, CRM, Start-ups, Sales Management, Portfolio Management, Analysis, New Business Development, Mergers & Acquisitions, Training, Change Management, Business Strategy, Selling, Performance Management, Outsourcing
Education
Houghton College
BS, Business Management
Navient February 2015 - Present
Swift Custom Metal November 2013 - Present
Pioneer Credit Recovery March 2014 - January 2015
Pioneer Credit Recovery July 2012 - March 2014
Newborn Fellowship Christian Center February 2011 - June 2012
N.B.F. Childcare Adademy March 2010 - June 2012
Skills
Computer Graphics, Computer Proficiency, Customer Service, Multimedia, Dependable Team Player
Education
Nazareth College of Rochester 2007 — 2009
Bachelor of Science (B.S.), Art Teacher Education
Monroe Community College 2005 — 2007
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Houle Brothers LLC May 2015 - Present
First Niagara Bank September 2014 - Present
M&T Bank September 2011 - September 2014
Accenture July 2007 - September 2011
Tata Consultancy Services August 2005 - July 2007
Pioneer Credit Recovery April 2005 - August 2005
Skills
Analysis, LoadRunner, Performance Engineering, Performance Testing, Performance Tuning, Quality Assurance, Testing, Test Automation, System Testing
Education
State University of New York College at Buffalo 2002 — 2004
BS, Computer Information Systems
State University of New York College at Buffalo 2002 — 2004
Bachelor's of Science, Computer and Information Systems
S and S Limousine March 2011 - Present
Pioneer Credit Recovery December 2012 - February 2014
Skills
Customer Service, Microsoft Excel, Microsoft Office, Microsoft Word, Banking, Coaching, Teamwork, Risk Management, Financial Analysis, Team Building
Education
State University of New York College at Brockport 2004 — 2008
Bachelor of Science (B.S.), History Teacher Education
Western Regional OTBC March 2014 - Present
Darien Lake Theme Park Resort April 2010 - April 2014
Genesee Community College August 2012 - September 2013
Premiere Credit of North America August 2012 - March 2013
MetLife May 2012 - December 2012
Wal-Mart April 2008 - April 2010
Ponderosa November 2004 - April 2008
Pioneer Credit Recovery August 2006 - March 2007
Skills
Data Visualization, Microsoft Excel, Accounting, Credit, Finance, Account Reconciliation, Microsoft Access, SQL, R, Communication Skills, Sales, Third Party Collections, Customer Service, Customer Retention, Management
Education
University at Buffalo 2009 — 2012
Combined MS/BA, Economics; Financial, 3.6
Genesee Community College 2007 — 2009
Associate of Science, Management
Coast Professional, Inc. September 2012 - Present
Coast Professional, Inc. June 2009 - August 2012
Pioneer Credit Recovery August 2001 - July 2008
Education
Alfred State College - SUNY College of Technology 2009 — 2011
Alfred State College - SUNY College of Technology 1999 — 2001
Accounting
Express Scripts April 2007 - Present
Pioneer Credit Recovery January 2002 - April 2007
ComDoc Inc Technology Services Group September 1999 - January 2002
BMC Software December 1998 - September 1999
Skills
Process Improvement, Leadership, Business Analysis, Strategic Planning, Team Building, Account Management, Call Center, Customer Service, Call Centers, Software Documentation, Management, Sales Operations, Change Management, Project Management, Training, CRM, Coaching, Interviews, Sales, Business Development, Human Resources, Performance Management, New Business Development, Selling, Strategy
Education
University of Phoenix 2006 — 2008
MBA/HCM, Health Care Management
State University of New York at Buffalo - School of Management 1996 — 1998
BS, Independent Study - Network Analyst
State University of New York at Buffalo - School of Management 1990 — 1996
BS, Business Management – Management Information Systems
Louis T. Buono Training Consulting December 2014 - Present
Navient August 2005 - Present
Pioneer Credit Recovery August 2005 - December 2014
AAA 2011 - 2014
Additional Work Experience January 1970 - January 2010
HealthNow 2001 - 2003
Wayport 1999 - 2001
General Physics Corporation 1995 - 1999
United Training Services 1990 - 1995
Skills
Coaching, Leadership Development, Career Development, Project Management, Achieve Global Certified, Training, Employee Benefits, Talent Acquisition, Organizational..., Human Resources, Instructional Design, Public Speaking, Employee Engagement, Team Building, Performance Management, MBTI, HRIS, Talent Management, Strategic Planning, Employee Relations, Management Development, Employee Training, Management, Leadership, Change Management, Executive Coaching, Workshop Facilitation, Interviews, Organizational..., Training Delivery, Program Management, Conflict Resolution, Learning Management, Onboarding, Succession Planning, Personal Development, Culture Change, Workforce Planning, Needs Analysis, 360 Feedback, Performance Improvement, Blended Learning, Personnel Management, Career Counseling, Executive Development, Staff Development, Organizational Learning, Emotional Intelligence, Organizational Design, Instructor-led Training
Education
University at Buffalo 1972 — 1975
Masters, Education, Counseling
State University of New York College at Buffalo 1966 — 1970
BS, Industrial Arts Education
Aramark June 2015 - August 2015
Partners Realty April 2012 - October 2013
Pioneer Credit Recovery May 2013 - August 2013
Bertucci's September 2011 - February 2012
ZIPS Dry Cleaners Franchise September 2010 - February 2011
Skills
Communication, Interpersonal Skill, Vision, Conceptual Planning, Leadership, Contingency Planning, Team Management, Facebook, Restaurant Management, Social Media, Social Networking, Restaurants, Microsoft Word, Training, Data Entry
Education
Temple University - Fox School of Business and Management 2012 — 2016
Bachelor’s Degree, Business Administration and Management, Senior
Central Bucks East - High School 2009 — 2012
High School, General Studies, GPA: 3.5
Bonney Staffing Center June 2015 - July 2015
Pioneer Credit Recovery November 2014 - February 2015
Adecco Staffing, USA July 2014 - September 2014
Houghton College September 2013 - December 2013
Burger King Corporation September 2008 - July 2010
Skills
Java, Microsoft Office, HTML, C++, C, SQL, Microsoft Excel, Windows, JavaScript, PowerPoint, Microsoft Word, Customer Service, MySQL, Linux, Teamwork, PHP, CSS, C#, Team Leadership
Education
Free Code Camp 2015 — 2015
Certificate in Full Stack Web Development, Computer Software Engineering
Houghton College 2010 — 2014
Bachelor of Science (B.S.), Information Technology Management
Elmira Jackals November 2014 - December 2014
Sitel August 2014 - November 2014
US Department of Commerce, Economic Development Administration January 2010 - July 2014
Pioneer Credit Recovery April 2012 - January 2013
World Kitchen May 2011 - March 2012
Dresser-Rand July 2006 - September 2009
University of Tennessee at Chattanooga July 2004 - March 2006
Health Fitness Corporation February 2002 - June 2004
Skills
GIMP, Microsoft Office, Microsoft Excel, Microsoft Word, Open Source Software, Graphic Design, Observation, Taste, Analysis
Education
Corning Community College 2015 — 2016
Associate of Science (A.S.), Business Administration and Management, General
New England College 1997 — 2001
BA, Kinesiology
Hill International, Inc. January 2014 - Present
Hill International January 2011 - January 2014
Hill International January 2009 - January 2010
Hill International March 2008 - January 2009
Pioneer Credit Recovery February 2007 - March 2008
United Teletech Financial October 2004 - February 2007
Monmouth University September 2004 - May 2005
Monmouth University January 2003 - September 2004
Skills
Project Management, Process Management, Project Planning, IT Management, SharePoint, Help Desk Support, IT Operations, Information Technology, Vendor Management, IT Service Management, Incident Management, Troubleshooting, Software Documentation, Computer Hardware, Software Installation, Laptops, Operating Systems, Windows, Technical Support, Windows 7, Service Desk, Numara Footprints, Bomgar, Office 2010, Printers, DHCP, Windows XP, Computer Repair, XP
Education
DeVry University Keller School of Management 2007 — 2010
MBA, Business and Information Security
Monmouth University 2002 — 2006
Bachelor of Arts (B.A.), Psychology
Christian Brothers Academy 1998 — 2002
Constellation Brands October 2014 - Present
Constellation Brands February 2012 - Present
Constellation Brands September 2010 - February 2012
Pioneer Credit Recovery June 2009 - July 2010
Element K February 2007 - December 2008
Unity Health System February 2006 - January 2007
Hickey Freeman Company February 2003 - February 2006
Manpower August 2001 - February 2003
Skills
Employee Relations, Onboarding, HRIS, Recruiting, Human Resources, Talent Acquisition, Benefits Administration, Social Networking, LinkedIn, Performance Management, Sourcing, Personnel Management, Interviews, Customer Service, Talent Management, Leadership, Temporary Placement, Leadership Development, Succession Planning, Sales, Applicant Tracking..., Employee Benefits, Temporary Staffing, Time Management, Screening, Hiring, Deferred Compensation, Staff Development, Technical Recruiting, Management, College Recruiting, Employee Engagement, Networking, Employee Training, New Hire Orientations, HR Policies, Staffing Services, Screening Resumes, Benefits Negotiation, Career Development, Contract Recruitment, Internet Recruiting, Job Descriptions, Organizational..., Training
Education
Saint John Fisher College 1996 — 2000
Bachelor of Arts (B.A.), Sociology and Human Resources
Pioneer Credit Recovery December 2012 - June 2014
Pioneer Credit Recovery October 2010 - December 2012
Coating Technology, Inc. January 2008 - April 2010
Valley Enterprises, Inc. January 2006 - March 2008
Clarkson University August 2006 - December 2007
Clarkson University August 2004 - May 2006
Skills
Customer Service, Leadership, Photoshop, Writing, Web Design, Graphic Design, Technical Writing, Microsoft Office, Microsoft Excel, Microsoft Word, Organization Skills, Research, Open Office, Filing, Creative Writing, Multi-line Phone, Data Entry, Receptionist Duties, Secretarial Skills, Call Centers
Education
Clarkson University 2003 — 2008
Bachelors of Science, Communications and Media
Oneida Senior High School 1999 — 2003
Pioneer Credit Recovery January 2012 - February 2013
Union Sales Corp April 2011 - December 2011
Armor Building Supply January 2009 - May 2011
NextStudent January 2007 - August 2008
Skills
Online Marketing, Email Marketing, Social Media
Education
Florida Atlantic University 1998 — 2002
Coast Professional, Inc. September 2012 - Present
Coast Professional, Inc. September 2007 - September 2012
West Asset Management 2005 - 2007
West Asset Management 2005 - 2007
Pioneer Credit Recovery 1998 - 2005
Sallie Mae 1998 - 2005
Pioneer Credit Recovery March 1997 - December 2004
Skills
Credit, Risk Management, Skip Tracing, Call Center, Credit Analysis, Loans, Process Improvement, Call Centers, Banking, Loss Mitigation, Credit Risk, Financial Services, Executive Management, Credit Cards, Portfolio Management, Accounts Receivable, Customer Service
Education
Houghton College 2003 — 2005
BS, Management
Ingram Micro July 2007 - Present
Pioneer Credit Recovery June 2005 - May 2007
Skills
Security, VoIP, Disaster Recovery, Data Center, Cloud Computing, Virtualization, Storage, Business Development, Cisco Technologies, Channel Partners, VMware, Managed Services, SaaS, Direct Sales, Salesforce.com, HP
Education
State University of New York College at Brockport 2000 — 2005
Bachelors of Science, Computer Science
Rausch,Sturm,Israel,Enerson&Hornik, LLC September 2014 - Present
Redline/Pentagroup/Primary Financial Services January 2008 - July 2014
Center One/ Continental Finance August 2007 - January 2008
Pioneer Credit Recovery June 2005 - July 2007
Triton Capital, Inc June 2003 - May 2005
Customized Auto Credit Services 1996 - 1998
Customized Auto Credit Services 1996 - 1998
Skills
Team Building, Team Leadership, Negotiation, Strategic Planning, Skip Tracing, Microsoft Excel, Operations Management, PowerPoint, Training, Management, Banking, Call Centers, Change Management, Coaching, Credit Cards, Employee Benefits, Employee Relations, Human Resources, Leadership, Leadership Development, Microsoft Office, Performance Management, Process Improvement, Project Management, Recruiting, Risk Management, Sales, Strategy, Debt Settlement, Analysis, Debt Management, Business Process..., Business Planning, Employee Training, Portfolio Management, Management Consulting, Performance Improvement, Relationship Management, Vendor Management, Executive Management, Credit, Finance, Outsourcing, Financial Services, Forecasting, Loss Mitigation, Business Analysis, Financial Analysis, Budgets, Credit Analysis
Education
State University of New York College at Brockport 1988 — 1990
BS, Psychology
State University of New York College at Oswego 1987 — 1988
Economics
Cayuga County Community College 1985 — 1987
AS, Business Adminstration
Meritain Health June 2007 - Present
Pioneer Credit Recovery January 2006 - May 2007
Adelphia Communications Corporation September 2000 - December 2005
Education
Southern Illinois University, Carbondale 1990 — 1993
BS, Telecommunications Management
Pioneer Credit Recovery March 2002 - Present
Pioneer Credit Recovery June 1994 - Present
Equifax 1993 - 1994
Great Lakes Bureau 1992 - 1993
Skills
Call Center, Operations Management, Business Analysis, Call Centers, Vendor Management, Management, New Business Development, Strategic Planning, Customer Service, Negotiation, Risk Management, Leadership, Process Improvement, Banking, Team Building, Training, Executive Management, Credit
Education
Alfred State College - SUNY College of Technology 1990 — 1992
Business Administration
Internal Revenue Service January 2010 - Present
Freed Maxick & Battaglia July 2006 - January 2010
R.A. Mercer & Co., PC August 2004 - July 2006
Pioneer Credit Recovery May 1998 - July 2004
Skills
Accounts Receivable, Risk Management, Financial Reporting, Financial Modeling, Cost Accounting, Tax Preparation, Financial Accounting, Auditing, Corporate Tax, Tax Returns, Fixed Assets, Internal Controls, Income Tax, Corporate Finance, GAAP, Due Diligence, Strategic Financial..., QuickBooks, Tax Accounting, CPA, Accounting, Strategic Planning, Financial Analysis, Budgets, Managerial Finance, Tax, Financial Statements, General Ledger
Education
University of Maryland University College 2005 — 2007
Master of Science, Accounting and Information Technology
State University of New York at Buffalo - School of Management 1997 — 2001
BS, Business Administration - Accounting
Cattaraugus Central School
American Airlines April 2012 - Present
Pioneer Credit Recovery December 2007 - April 2012
J Davis II Construction March 2003 - November 2007
United States Postal Service October 2002 - September 2005
Education
York Central School 1982 — 1994
Genesee Community College
Human Services
Navient November 2014 - Present
Navient October 2010 - November 2014
Ten Broeck Academy February 2008 - June 2010
Pioneer Credit Recovery August 2002 - May 2006
Skills
Microsoft Word, Technical Writing, Training, Social Media, Curriculum Design, RFP, Research, Management, Curriculum Development, Creative Writing, Higher Education, Performance Management, Team Building, Customer Service, Vendor Management, Strategic Planning, Process Improvement, Risk Management
Education
D'Youville College 2006 — 2008
Master of Science, Education
SUNY Brockport 1996 — 2000
Bachelor of Science (BS), Communication and Media Studies
ADP August 2013 - Present
McKesson/General Physician, P.C. April 2012 - August 2013
Genesee Hospitalist/Endion Medical May 2007 - October 2011
Pioneer Credit Recovery December 2004 - March 2007
Tupperware January 2003 - December 2004
Superior Technical Resources September 2000 - October 2003
Skills
Accounts Payable, Customer Service, Employee Benefits, Employee Relations, Event Planning, Human Resources, Interviews, Leadership, Management, Payroll, Public Speaking, Recruiting, Talent Acquisition, Talent Management, Training
Education
Houghton College 1998 — 2000
Batchelors, Communication
Exelon Generation June 2015 - Present
Constellation Energy January 2011 - Present
Excellus BCBS June 2009 - January 2011
Pioneer Credit Recovery June 2006 - January 2009
Paychex 2001 - 2006
Bausch + Lomb 1998 - 2001
Frontier Communications 1993 - 1998
Skills
Disaster Recovery, Information Security..., Risk Management, Process Improvement, Data Security, Vendor Management, Software Documentation, Security Awareness, Computer Security, PCI DSS, HIPAA, Risk Assessment
Education
Finger Lakes Community College 1982 — 1984
Chautauqua Lake Central Schools September 2013 - Present
The Baird School March 2013 - August 2013
Baker Victory Services June 2005 - March 2013
Work Appreciation for Youth (W.A.Y) Program June 2005 - August 2010
Pioneer Credit Recovery June 1999 - February 2005
Skills
Public Speaking, Teaching, Staff Development, Research, Non-profits, Curriculum Development, Customer Service, Educational Technology, Microsoft Office, Program Development, Team Building, Treatment, Community Outreach, Nonprofits, Higher Education, Special Education, Child Development, Educational Leadership, Social Services, Psychology, Classroom, Curriculum Design, Tutoring, Teacher Training, Lesson Planning, Grant Writing, Adolescents, Instructional Design, K-12, Classroom Management
Education
University at Buffalo 2002 — 2009
B.A.; M.A., Geological Sciences and Science Education
A Prominent Law Firm November 2011 - Present
Niagara County Community College January 2010 - Present
Pioneer Credit Recovery May 2005 - June 2007
Bank of America March 2003 - May 2005
Skills
Legal Research, Family Law, Real Estate Law, Microsoft Office, Adult Education, Teaching/Mentoring, Teaching English, Writing, Public Speaking, Volunteer Training, Labor Relations, Tutoring, Training
Education
Walden University 2002 — 2005
MBA, Knowledge and Learning Management
University at Buffalo 1997 — 2000
B.S., Business Management/HR
Quest Diagnostics December 2012 - Present
Delair Group L.L.C. April 2011 - June 2012
Breeder's Choice Kennel April 2005 - April 2011
Pioneer Credit Recovery March 2010 - February 2011
Delair Group LLC March 1995 - July 2008
Skills
Inventory Control, Purchasing, Microsoft Excel, Negotiation, Team Building, Strategic Planning, Microsoft Office, Project Planning, Sourcing, Process Improvement, Customer Service, Outlook, Process Scheduler, Logistics, Contract Negotiation, Lean Manufacturing, Manufacturing..., Materials Management, Manufacturing, Kaizen, Continuous Improvement, ISO, Six Sigma, Product Development, Procurement, MRP, Pricing, 5S, Supply Chain, Forecasting, Strategy, Inventory Management, Supply Chain Management, Management, Strategic Sourcing, Operations Management, SAP, Contract Management, ERP, JIT, Kanban, Leadership, Sales Operations, Vendor Management, Warehouse Management
Education
Camden County Technical Institute 1994 — 1995
Computer Studies
Camden County College 1977 — 1978
acccounting
Cornell University 1973 — 1974
Accounting and Business/Management
Fraser Coast Young Professionals Sales ProfessionalVerizon Wireless2015 - Present
Pioneer Credit Recovery September 2001 - October 2009
Skills
Call Centers, Credit Cards, Financial Analysis, Strategic Planning, Coaching, Loans, Leadership Development, Credit, Portfolio Management, Risk Management, Banking, Credit Analysis, Team Building, Finance, Financial Services, Employee Training, Management, Change Management, Process Improvement
Education
Genesee Community College
Ap Associates, Business management
Pioneer Credit Recovery July 2006 - Present
Deb Shops, Inc. November 2000 - February 2006
Education
Rowan University 1995 — 2000
Bachelors, History
Primerica July 2011 - Present
NJ Mentor August 2012 - Present
Pioneer Credit Recovery March 2010 - October 2011
Skills
Term Life Insurance, Tax, Sales, Presentations, Training, Recruiting, Building Relationships, Customer-focused Selling, Business Development, Public Seminars, Team Building
Education
Delaware State University 2005 — 2009
Community Health
Pioneer Credit Recovery December 2005 - Present
Pioneer Credit Recovery December 2005 - Present
Skills
Credit, Customer Service, Call Center, Leadership, Coaching, Team Building, Negotiation, Team Leadership, Business Analysis, Recruiting, Forecasting, Employee Training, Call Centers, Talent Acquisition, Talent Management, Analysis, Process Improvement, Outsourcing, Sales, Training
Education
SUNY Brockport
Bachelor of Science (BS), Teacher Certification
Percepta March 2011 - Present
Pioneer Credit Recovery 2010 - 2011
Sallie Mae August 2003 - October 2010
Skills
Human Resources, Recruiting, Employee Relations, Onboarding, Performance Management, HRIS, Benefits Administration, Workforce Planning, Employee Engagement, Employee Benefits, Applicant Tracking..., Training, New Hire Orientations, Talent Acquisition, Deferred Compensation, Succession Planning, Personnel Management, Talent Management, HR Policies, Temporary Placement, Hiring, Labor Relations, Payroll, College Recruiting, Interviews, FMLA, Strategic Planning, Internet Recruiting, Employment Law, Call Centers, Organizational..., Employee Training, Technical Recruiting, Job Fairs, PeopleSoft, Career Development, Sourcing, Employer Branding, Performance Appraisal, Screening Resumes, HR Consulting, Vendor Management, Recruitment Advertising, Contract Recruitment, Resume Writing, Job Descriptions, Staffing Services, Leadership Development, Strategic HR, Background Checks
Education
Genesee Community College
Associate of Science (A.S.), Business Administration and Management, General
Letchworth Central
NY State Regents Diploma
Galuppo & Blake, APLC March 2010 - Present
Copeland Law Firm, APC 2008 - 2010
Arvest Bank Group 2006 - 2008
Pioneer Credit Recovery 2001 - 2003
Skills
Financial Analysis, Team Building, Budgets, Strategic Planning, Real Estate Transactions, Risk Management, Marketing, Investments, Human Resources, Business Development, Legal Marketing, Manage Client..., Legal Management, Staff Mentor, Training Leadership, Leadership Development, Management Development, Due Diligence
Education
Alfred State College - SUNY College of Technology
BIOLOGY/PSYCHOLOGY
Pioneer Credit Recovery October 2006 - Present
Pioneer Credit Recovery September 2003 - October 2006
Roosa Corporation July 1997 - January 2001
Skills
Debt Collection, GSA Schedules, Government Contracts, Accounts Receivable, Process Improvement, Call Center, Risk Management, Operations Management, Auditing, Strategic Planning, Financial Analysis, Leadership, Finance, Coaching, Project Management, Performance Management, Training, Call Centers, Analysis, Vendor Management
Education
Saint Bonaventure University 2000 — 2002
BS, Finance
Jamestown Community College 1998 — 2000
AS, Business Administration
Direct2Market Marketing SpecialistDirect2MarketApril 2011 - Present
Sutherland Global Services August 2010 - November 2010
Pioneer Credit Recovery October 2009 - May 2010
M&T Bank September 1996 - October 2006
Education
Rochester Institute of Technology
Bachelor, Business Marketing and Management
Cross MediaWorks, LLC February 2015 - September 2015
Cross MediaWorks, LLC June 2014 - February 2015
Cross MediaWorks, LLC August 2011 - June 2014
Christmas Tree Shops June 2009 - August 2011
On Time Staffing, LLC. October 2008 - June 2009
Pioneer Credit Recovery October 2006 - October 2008
Skills
HRIS, Employee Relations, Kronos, ADP, Spanish-English, New Hire Orientations, New Hire Paperwork, Recruiting, Benefits Administration, Mac OS X, PC, Microsoft Office, Onboarding, FMLA, Employee Benefits, Employee Training, Temporary Placement, Interviews, Hiring, Screening, Training, Personnel Management, Performance Management, Talent Acquisition, ADP Payroll, Human Resources
Education
DeVry University 2009 — 2011
Bachelor
Camden County College 2003 — 2005
Associate Degree of Applied Science
ConServe January 2012 - Present
Pioneer Credit Recovery January 2005 - September 2011
Skills
Employee Training, Customer Service, Call Centers, Leadership Development, Team Building, Coaching, Human Resources, Performance Management, Organizational..., Talent Management, Adult Education, Succession Planning, Career Development, Interviews, Training, Employee Relations, Teaching, Employee Engagement, Recruiting, Change Management, New Hire Orientations, Leadership, Process Improvement, Conflict Resolution, Management Development, Onboarding, Public Speaking, Staff Development
Education
St. Bonaventure University 2000 — 2002
M.S.ed, Counseling
SmartBorder October 2011 - Present
National Air Cargo August 2008 - September 2011
Pioneer Credit Recovery April 2005 - July 2008
Sentry Group February 1998 - October 2004
Skills
Microsoft SQL Server, SQL, HTML, Project Management, ASP.NET, VB.NET, Access, .NET, XML, Web Services, C#, JavaScript, Software Development, Databases, CSS, XAML, WPF Development, PHP, Visual Studio, Microsoft Office
Education
Monroe Community College 1994 — 1996
AAS in Computer Information Systems, Programming
Tutor Doctor October 2013 - Present
Club Z! In-Home Tutoring Services August 2013 - Present
Pioneer Credit Recovery August 2012 - March 2013
Time Warner Cable February 2012 - July 2012
Prime Source Capital Management LLC. June 2009 - August 2011
Skills
Microsoft Office, Customer Service, English, Windows, Teaching, Photoshop, Budgets, C++, Academic Tutoring, SAS, SPSS, Tutoring, Microsoft Word, Microsoft Excel, Public Speaking, Social Media
Education
Hofstra University 2013 — 2015
Master’s Degree, Secondary Education and Teaching (Mathematics Grades 7 to 12), 3.84
State University of New York at Buffalo 2009 — 2011
Bachelor’s Degree, Mathematics and Minor: Economics, 3.04
Erie Community College 2007 — 2009
Associate’s Degree, Mathematics, 3.30
West Fire Systems, Inc. July 2014 - January 2015
Batavia Downs Gaming August 2013 - June 2014
Time Warner Cable May 2013 - July 2013
Pioneer Credit Recovery October 2012 - November 2012
Valu Home Centers August 2012 - September 2012
CooperVision February 2006 - October 2011
York Animal Hospital January 2004 - January 2006
Valu Home Centers January 2001 - January 2004
Areopostale August 2002 - September 2003
Skills
QuickBooks, Customer Service, Printers, Sales, Training, Call Centers, Microsoft Word, Fax, Troubleshooting, Software Installation, Distribution Center..., Microsoft Excel, Microsoft Office, Red Prairie, Telephone Skills, Customer Support, Medical Devices, Networking, Teamwork, Microsoft Network, Baan, RF, Internet, Conducting Interviews, Organizational..., Managing Associates, Priority Management, Presentations, Billing Systems, Cable Television, Inventory Control, Team-oriented, PowerPoint, Administrative..., Spreadsheets, Receptionist Duties, Cashiering, Management, Filing, Public Speaking, Customer Relations, Data Entry, Pricing
Education
Genesee Community College
Associates Degree, Criminal Justice
Pioneer Credit Recovery July 2012 - Present
Sutherland Global Services April 2012 - June 2012
Sutherland Global Services December 2011 - April 2012
Education
Monroe Community College 2010 — 2013
General Revenue Corporation October 2009 - Present
Pioneer Credit Recovery June 2002 - October 2009
Education
Ten Broeck academy 1993 — 1999
Regents
St. Bonaventure University
Zumba Fitness 2011 - Present
KidStart 2009 - Present
Pioneer Credit Recovery 2008 - 2009
Rochester City School District 2008 - 2008
Livonia Primary 2007 - 2007
Rochester City School District 2007 - 2007
Skills
Sales, Health, Customer Service, Fitness, Customer Satisfaction, Training Delivery, Building Relationships, Teaching, Team Building
Education
Niagara University
Bachelor's degree, Communications Sociology
Roberts Wesleyan College
Master's degree, Special Education
superior contracting December 2011 - Present
Pioneer Credit Recovery July 2008 - May 2011
vacnik heating and roofing June 2006 - October 2008
Education
Bryant and Stratton College
Business, Management, Marketing, and Related Support Services
Pioneer Credit Recovery October 2014 - Present
Genesee Valley BOCES 2006 - 2011
Cornell Cooperative Extension November 2001 - December 2006
Skills
Leadership Genesee...
Education
SUNY Empire State College 2004 — 2008
Bachelor of Science (BS), Business Administration/Management
Genesee Community College 1988 — 1990
Associate of Arts and Sciences (AAS), Office Technology
Leadership Genesee
Canon Solutions America September 2013 - Present
Pioneer Credit Recovery 2010 - 2012
Skills
Credit, Customer Service, Call Centers, Microsoft Excel, Risk Management, Finance, Loans, Microsoft Office, Financial Analysis, Data Entry, Credit Cards, Leadership, Microsoft Word, Training, PowerPoint, Access, Financial Services, Outlook, Team Building, Banking
Education
Harris School of Business-Cherry Hill Campus 2007 — 2009
certificate, Legal Office Tech
Palmyra High School
diploma, general education
PeaceHealth Southwest Medical Group - General Surgery April 2012 - May 2012
Pioneer Credit Recovery July 2001 - February 2004
International Paper July 2001 - April 2002
Skills
CPR/BLS Certification
Education
Concorde Career College-Portland 2011 — 2012
Associate's degree, Medical/Clinical Assistant, 4.0
Lower Columbia College Longview, WA 2010 — 2011
Computer Science, 3.8
Bank of Holland February 2006 - Present
Pioneer Credit Recovery 2001 - 2006
Education
Genesee Community College 2000 — 2002
Associate's degree, Education and Mathematics.
Vector Security May 2013 - Present
Sallie Mae October 2008 - September 2012
Pioneer Credit Recovery January 2007 - October 2008
Education
Luzerne County Community College 1995 — 1997
Associate's degree, Business Administration and Management, General
Penn Foster
Paychex September 2013 - Present
Sutherland Global Services April 2012 - September 2013
Pioneer Credit Recovery September 2007 - October 2008
Education
Monroe Community College 2010 — 2012
Business Administration and Management, General
Aakron Line May 2010 - February 2014
NCO Financial February 2010 - April 2010
Pioneer Credit Recovery December 2008 - February 2010
Skills
Pre-press, Graphics, Photoshop
Education
School of Visual Arts 1986 — 1990
BFA, Graphic Design
Pioneer Credit Recovery September 2013 - Present
The Connection February 2012 - March 2013
Education
Kaplan University 2012 — 2014
Master of Science (M.S.), Homeland Security
Saint Bonaventure University 2011 — 2012
Master of Science (M.S.), Adolescent Education
Saint Bonaventure University 2007 — 2010
Bachelor of Arts (B.A.), Spanish Language and Literature
The Basics, Inc. April 2014 - Present
State Farm Insurance 2013 - 2013
Five Star Bank 2011 - 2013
Five Star Bank 2010 - 2011
Faruque Ahmed M.D., D.O., General Surgeon 2009 - 2010
Upstate Door, Inc. 2007 - 2008
Upstate Door, Inc. February 2007 - October 2007
Pioneer Credit Recovery 2000 - 2006
Skills
Employee Relations, Employee Training, Team Management, Medical Billing, Medical Coding, DiSC Assessment, Bank Certified through..., Collections, Peachtree, Instructional Design, Customer Service, Human Resources, Accounts Payable, Accounts Receivable, Supervisory Skills
Education
Genesee Community College 2014 — 2016
Associate of Science (A.S.), Physical Therapy Technician/Assistant
Houghton College 2005 — 2009
Bachelor of Science (B.S.), Business Management, Graduated
Genesee Community College 1999 — 2000
Human Services, General
Applebee's November 2014 - Present
Campus Auxillary Services November 2014 - Present
Cornell Cooperative Extention July 2014 - November 2014
Pioneer Credit Recovery November 2013 - July 2014
Landmark Title Agency, Inc. January 2013 - October 2013
Chicago Title November 2011 - January 2013
Private Family October 2009 - November 2011
Catholic Charities of Livingston County February 2008 - October 2009
ProAction of Steuben February 2006 - February 2008
Dr. Sandy Sorrentino February 2003 - June 2006
Education
Genesee Community College
Transworld Systems 2010 - 2014
Pioneer Credit Recovery June 2005 - July 2008
Skills
Skip Tracing, Supervisory Skills, FDCPA, Customer Satisfaction, hippa, Conflict Resolution, Call Centers, flow sheets, Blood Pressure, CNA, hoyer lifts
Education
Oakland Community College 2013 — 2016
Pre-Nursing Studies
Genesee Community College 2008 — 2010
General Studies