The Connection
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The Connection Employees
Employee
Years
Job
Industry
robert bebee robert bebee's The Connection Experience April 2012 - September 2012
Job Administration Professional
Industry Military
Experience
Walmart November 2012 - January 2013
The Connection April 2012 - September 2012
US Navy 2001 - 2011
Skills
NALCOMIS, Microsoft Word, Microsoft Excel, Military Aviation, Military Logistics, Customer Service, Recording, Security, Office Administration, Marketing Strategy, Cosmetology, Supply Chain Management, Project Management, Program Management, Attendance Management, Order Processing, Customer Support, Troubleshooting, Training
Education
Everest University-South Orlando 2014 — 2016
Associate of Science (A.S.), Business Administration and Management, General
Continental School of Beauty Culture-Olean 2013 — 2014
n;a, Cosmetology/Cosmetologist, General
Walmart November 2012 - January 2013
The Connection April 2012 - September 2012
US Navy 2001 - 2011
Skills
NALCOMIS, Microsoft Word, Microsoft Excel, Military Aviation, Military Logistics, Customer Service, Recording, Security, Office Administration, Marketing Strategy, Cosmetology, Supply Chain Management, Project Management, Program Management, Attendance Management, Order Processing, Customer Support, Troubleshooting, Training
Education
Everest University-South Orlando 2014 — 2016
Associate of Science (A.S.), Business Administration and Management, General
Continental School of Beauty Culture-Olean 2013 — 2014
n;a, Cosmetology/Cosmetologist, General
Kimberly Coonis, CAEd, CSA Kimberly Coonis, CAEd, CSA's The Connection Experience December 2007 - Present
Job Executive Director at Senior Connections
Industry Nonprofit Organization Management
Experience
The Connection December 2007 - Present
Catching Kim 2015 - Present
Ideas Construction 1998 - December 2014
Senior Connection September 2002 - December 2007
Skills
Management, Computer Proficiency, People Skills, People-oriented, Fundraising, Program Development, Program Management, Program Evaluation, Civic Engagement, Diversification, Idea Generation, Non-profits, Community Outreach, Public Speaking, Grant Writing, Leadership, Nonprofits, Budgets, Community Development, Leadership Development, Volunteer Management, Grants, Organizational..., Event Planning, Project Planning, Small Business, Public Relations, Event Management, Elder Care, Entrepreneurship, Social Services, Training, Coaching, Seniors, Policy, Healthcare, Community Organizing, Social Networking, Aging in Place, Staff Development, Alzheimer's disease, Strategic Planning, Psychotherapy, Conflict Resolution, Workshop Facilitation, Home Care, Board Development, Marketing, Compassion, Case Management
Education
Boise State University 1979 — 1992
Senior and care and resources
Boise State University 1979 — 1986
Elementary Education and Teaching
The Connection December 2007 - Present
Catching Kim 2015 - Present
Ideas Construction 1998 - December 2014
Senior Connection September 2002 - December 2007
Skills
Management, Computer Proficiency, People Skills, People-oriented, Fundraising, Program Development, Program Management, Program Evaluation, Civic Engagement, Diversification, Idea Generation, Non-profits, Community Outreach, Public Speaking, Grant Writing, Leadership, Nonprofits, Budgets, Community Development, Leadership Development, Volunteer Management, Grants, Organizational..., Event Planning, Project Planning, Small Business, Public Relations, Event Management, Elder Care, Entrepreneurship, Social Services, Training, Coaching, Seniors, Policy, Healthcare, Community Organizing, Social Networking, Aging in Place, Staff Development, Alzheimer's disease, Strategic Planning, Psychotherapy, Conflict Resolution, Workshop Facilitation, Home Care, Board Development, Marketing, Compassion, Case Management
Education
Boise State University 1979 — 1992
Senior and care and resources
Boise State University 1979 — 1986
Elementary Education and Teaching
Erica Fegadel Erica Fegadel's The Connection Experience June 2010 - November 2011
Job Retail Professional
Industry Retail
Experience
Generations CashierAcorn Markets2012 - 2013
The Connection June 2010 - November 2011
Skills
Customer Service, Time Management, Reliability, Typing, Food & Beverage
Education
Centura College-Virginia Beach 2012 — 2015
still attending, Criminal Justice and Corrections
Generations CashierAcorn Markets2012 - 2013
The Connection June 2010 - November 2011
Skills
Customer Service, Time Management, Reliability, Typing, Food & Beverage
Education
Centura College-Virginia Beach 2012 — 2015
still attending, Criminal Justice and Corrections
Jamie Ramirez Jamie Ramirez's The Connection Experience January 2006 - June 2007
Job Website Manager and Designer/Social Media Correspondent/Photographer
Industry Newspapers
Experience
Gina's Cafe September 2015 - Present
Trader Joe's March 2008 - Present
Spartan Daily August 2013 - May 2014
Hearst Television May 2013 - September 2013
The Connection January 2006 - June 2007
Skills
News Writing, Investigative Reporting, Social Media, Proofreading, Copy Editing, Microsoft Word, WordPress, Interviews, Microsoft Office, PowerPoint, Journalism, Kaizen, Microsoft Excel, Social Networking, Brand Development, Customer Service, Digital Photography, Volunteering, iWeb, Audacity, Facebook, Twitter, Instagram, Foursquare
Education
San Jose State University 2012 — 2014
Bachelor of Arts (BA), Journalism
Cosumnes River College 2004 — 2007
Associate of Arts (AA), General Studies
Gina's Cafe September 2015 - Present
Trader Joe's March 2008 - Present
Spartan Daily August 2013 - May 2014
Hearst Television May 2013 - September 2013
The Connection January 2006 - June 2007
Skills
News Writing, Investigative Reporting, Social Media, Proofreading, Copy Editing, Microsoft Word, WordPress, Interviews, Microsoft Office, PowerPoint, Journalism, Kaizen, Microsoft Excel, Social Networking, Brand Development, Customer Service, Digital Photography, Volunteering, iWeb, Audacity, Facebook, Twitter, Instagram, Foursquare
Education
San Jose State University 2012 — 2014
Bachelor of Arts (BA), Journalism
Cosumnes River College 2004 — 2007
Associate of Arts (AA), General Studies
Stephanie Rader Stephanie Rader's The Connection Experience November 2008 - February 2011
Job Licensed Massage Therapist at Yampah Spa and Vapor Caves
Industry Health, Wellness and Fitness
Experience
Yampah Spa and Vapor Caves December 2013 - November 2014
Intellitec College August 2012 - August 2013
The Connection November 2008 - February 2011
Skills
Therapeutic Massage, Spanish-English, Customer Service, Customer Retention, Customer Satisfaction, Clerical Skills, Computer Proficiency, Bodywork, Deep Tissue Massage, Pregnancy Massage, Soft Skills
Education
Intellitec College-Grand Junction 2012 — 2013
Certification for Massage Therapy, Massage and Bodywork
Yampah Spa and Vapor Caves December 2013 - November 2014
Intellitec College August 2012 - August 2013
The Connection November 2008 - February 2011
Skills
Therapeutic Massage, Spanish-English, Customer Service, Customer Retention, Customer Satisfaction, Clerical Skills, Computer Proficiency, Bodywork, Deep Tissue Massage, Pregnancy Massage, Soft Skills
Education
Intellitec College-Grand Junction 2012 — 2013
Certification for Massage Therapy, Massage and Bodywork
Nancy Lauster Nancy Lauster's The Connection Experience May 2010 - February 2012
Job Clerical at NYS Department of Correction and Communinty Supervisio
Industry Retail
Experience
NYS Department of Correction and Communinty Supervisio July 2013 - Present
Walmart August 2012 - Present
ST Mark Episcopal Church Newark New York February 2013 - October 2014
New York State Department of Labor 2012 - 2013
Finger Lakes Health January 2012 - August 2012
NYARNG January 1990 - August 2012
The Connection May 2010 - February 2012
New York State ARMY National Guard January 1990 - January 2012
Wayne County Department of SS February 2011 - August 2011
The Connection May 2010 - February 2011
Skills
Accounts Payable, Customer Service, Microsoft Office, SAP, Office Equipment, Cashiering, Time Management, Outstanding time..., Integrity, Mathematics, Critical Thinking, Active Listening, Problem Solving, Social Perceptiveness, Communication Skills, Reading Comprehension, Accounting Applications, Financial Accounting, Accounting, Call Centers, Recruiting
Education
Finger Lakes Community College 1988 — 1992
Associate of Arts and Sciences (AAS), Accounting
NYS Department of Correction and Communinty Supervisio July 2013 - Present
Walmart August 2012 - Present
ST Mark Episcopal Church Newark New York February 2013 - October 2014
New York State Department of Labor 2012 - 2013
Finger Lakes Health January 2012 - August 2012
NYARNG January 1990 - August 2012
The Connection May 2010 - February 2012
New York State ARMY National Guard January 1990 - January 2012
Wayne County Department of SS February 2011 - August 2011
The Connection May 2010 - February 2011
Skills
Accounts Payable, Customer Service, Microsoft Office, SAP, Office Equipment, Cashiering, Time Management, Outstanding time..., Integrity, Mathematics, Critical Thinking, Active Listening, Problem Solving, Social Perceptiveness, Communication Skills, Reading Comprehension, Accounting Applications, Financial Accounting, Accounting, Call Centers, Recruiting
Education
Finger Lakes Community College 1988 — 1992
Associate of Arts and Sciences (AAS), Accounting
Jeremy Grant Jeremy Grant's The Connection Experience October 2007 - October 2011
Job Associate Analyst at Analytic Partners
Industry Marketing and Advertising
Experience
Analytic Partners June 2014 - Present
The Donnelly Group May 2014 - June 2014
Binghamton University August 2013 - May 2014
ZenithOptimedia Group I The ROI Agency September 2013 - December 2013
Thermo Fisher Scientific May 2013 - August 2013
FanBridge May 2012 - August 2012
The Connection October 2007 - October 2011
First Class Bagels July 2002 - August 2010
Skills
SEO, SEM, Digital Marketing, Microsoft Office, SPSS, Social Media, Social Media Marketing, Social Media Measurement, Social Media Integration, Social Media Blogging, Visual Basic, HTML, SQL, Blogging, Photoshop, Creative Problem Solving, Interpersonal..., ROI Optimization
Education
Binghamton University 2012 — 2014
MBA, Business Analytics and Management Information Systems, GPA: 3.86
State University of New York College at Cortland 2011 — 2012
Bachelor's degree, Sociology, GPA: 3.93
Tompkins Cortland Community College 2009 — 2010
Associate of Arts (A.A.), Sociology, GPA: 3.75
Commack High School
Commack High School
Analytic Partners June 2014 - Present
The Donnelly Group May 2014 - June 2014
Binghamton University August 2013 - May 2014
ZenithOptimedia Group I The ROI Agency September 2013 - December 2013
Thermo Fisher Scientific May 2013 - August 2013
FanBridge May 2012 - August 2012
The Connection October 2007 - October 2011
First Class Bagels July 2002 - August 2010
Skills
SEO, SEM, Digital Marketing, Microsoft Office, SPSS, Social Media, Social Media Marketing, Social Media Measurement, Social Media Integration, Social Media Blogging, Visual Basic, HTML, SQL, Blogging, Photoshop, Creative Problem Solving, Interpersonal..., ROI Optimization
Education
Binghamton University 2012 — 2014
MBA, Business Analytics and Management Information Systems, GPA: 3.86
State University of New York College at Cortland 2011 — 2012
Bachelor's degree, Sociology, GPA: 3.93
Tompkins Cortland Community College 2009 — 2010
Associate of Arts (A.A.), Sociology, GPA: 3.75
Commack High School
Commack High School
John Seipp John Seipp's The Connection Experience July 1994 - October 2003
Job Director of College Guidance/Faculty at Trinity School at River Ridge
Industry Human Resources
Experience
Trinity School at River Ridge May 2012 - Present
Trinity School at River Ridge May 2012 - Present
Trinity School at River Ridge August 2008 - Present
The Ensemble Theatre Company April 1996 - Present
Trinity School at River Ridge 2012 - June 2014
City of Burnsville August 1994 - June 2009
Burnsville Fire Soccer Club January 2004 - December 2008
Minnesota Youth Soccer Association November 2004 - November 2008
ISD 191 Burnsville-Eagan-Savage School District August 2006 - November 2007
The Connection July 1994 - October 2003
Skills
Graphic Design, Web Design, Coaching, Teaching, Customer Service, Freelance Writing, Non-profits, Customer Relations, Nonprofits, Educational Technology, Research, Staff Development, Public Speaking, Grant Writing, Event Management, Curriculum Design, Marketing, Leadership Development, Volunteer Management, Training, Higher Education
Education
University of Saint Thomas 2009 — 2014
Masters, Curriculum & Instruction
Concordia College 1984 — 1989
Bachelor of Arts, Social Studies Teaching, German, Speech/Communication/Theatre Arts Teaching
Burnsville Sr. High 1981 — 1984
High School Diploma
Trinity School at River Ridge May 2012 - Present
Trinity School at River Ridge May 2012 - Present
Trinity School at River Ridge August 2008 - Present
The Ensemble Theatre Company April 1996 - Present
Trinity School at River Ridge 2012 - June 2014
City of Burnsville August 1994 - June 2009
Burnsville Fire Soccer Club January 2004 - December 2008
Minnesota Youth Soccer Association November 2004 - November 2008
ISD 191 Burnsville-Eagan-Savage School District August 2006 - November 2007
The Connection July 1994 - October 2003
Skills
Graphic Design, Web Design, Coaching, Teaching, Customer Service, Freelance Writing, Non-profits, Customer Relations, Nonprofits, Educational Technology, Research, Staff Development, Public Speaking, Grant Writing, Event Management, Curriculum Design, Marketing, Leadership Development, Volunteer Management, Training, Higher Education
Education
University of Saint Thomas 2009 — 2014
Masters, Curriculum & Instruction
Concordia College 1984 — 1989
Bachelor of Arts, Social Studies Teaching, German, Speech/Communication/Theatre Arts Teaching
Burnsville Sr. High 1981 — 1984
High School Diploma
Nathan Eberhart Nathan Eberhart's The Connection Experience January 2001 - June 2002
Job Collector 2 at Wells Fargo
Industry Banking
Experience
Wells Fargo July 2014 - Present
Xerox July 2012 - July 2014
Wells Fargo December 2007 - March 2012
One World Direct April 2004 - December 2007
Dakota Radio Group December 2003 - December 2007
The Connection January 2001 - June 2002
Education
Brown College 2002 — 2003
Associate's degree, Radio Broadcasting
Black Hills State University 1998 — 2000
Marketing
Pollock High School 1995 — 1998
Wells Fargo July 2014 - Present
Xerox July 2012 - July 2014
Wells Fargo December 2007 - March 2012
One World Direct April 2004 - December 2007
Dakota Radio Group December 2003 - December 2007
The Connection January 2001 - June 2002
Education
Brown College 2002 — 2003
Associate's degree, Radio Broadcasting
Black Hills State University 1998 — 2000
Marketing
Pollock High School 1995 — 1998
Imran Majid Imran Majid's The Connection Experience January 2012 - May 2012
Job News Editor at The State Hornet
Industry Writing and Editing
Experience
The State Hornet May 2013 - Present
The State Hornet January 2013 - May 2013
The Connection January 2012 - May 2012
The Connection August 2011 - December 2011
Education
CSU Sacramento 2012 — 2015
Cosumnes River College 2010 — 2012
The State Hornet May 2013 - Present
The State Hornet January 2013 - May 2013
The Connection January 2012 - May 2012
The Connection August 2011 - December 2011
Education
CSU Sacramento 2012 — 2015
Cosumnes River College 2010 — 2012
Tony Vinscavage Tony Vinscavage's The Connection Experience May 2013 - September 2013
Job Mold Designer at Sealing Devices Inc.
Industry Mechanical or Industrial Engineering
Experience
Sealing Devices Inc. April 2015 - Present
R.J. Watson, Inc. July 2014 - April 2015
McHone Industries September 2013 - April 2014
The Connection May 2013 - September 2013
City of Olean June 2012 - August 2012
Burger King Corporation January 2009 - June 2012
Dresser-Rand April 2011 - April 2011
Skills
Solidworks, Unigraphics, AutoCAD, Product Design, Blueprint Reading, CNC Programming, Problem Solving, Leadership, Team Management, Team-oriented, Learning Quickly, CNC operation, Microsoft Office, Microsoft Excel, Microsoft Word, Autodesk Inventor
Education
ITT Technical Institute-Getzville 2013 — 2015
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
Jamestown Community College
Associate of Arts and Sciences (A.A.S.), Engineering
Sealing Devices Inc. April 2015 - Present
R.J. Watson, Inc. July 2014 - April 2015
McHone Industries September 2013 - April 2014
The Connection May 2013 - September 2013
City of Olean June 2012 - August 2012
Burger King Corporation January 2009 - June 2012
Dresser-Rand April 2011 - April 2011
Skills
Solidworks, Unigraphics, AutoCAD, Product Design, Blueprint Reading, CNC Programming, Problem Solving, Leadership, Team Management, Team-oriented, Learning Quickly, CNC operation, Microsoft Office, Microsoft Excel, Microsoft Word, Autodesk Inventor
Education
ITT Technical Institute-Getzville 2013 — 2015
Associate's degree, CAD/CADD Drafting and/or Design Technology/Technician
Jamestown Community College
Associate of Arts and Sciences (A.A.S.), Engineering
Daniel Blue Daniel Blue's The Connection Experience 2003 - 2006
Job Transportation/Trucking/Railroad Professional
Industry Transportation/Trucking/Railroad
Experience
D&I Silica LLC 2012 - 2013
United Road May 2012 - December 2012
LD&M 2011 - 2012
Copart 2008 - 2010
TitleMax 2006 - 2008
The Connection 2003 - 2006
Skills
Computers, Transportation, Customer Service, Logistics, Logistics Management, SAP Logistics, Logical Thinker, Customer Satisfaction, Customer Retention, Customer Acquisition, Transportation..., International Logistics, Analytics, Warehousing, Warehouse Management, SAP Warehouse Management, Titles, Management, Supervisory Experience, Sales, Sales Management, Reverse Logistics, Databases, Spreadsheets, Microsoft Office, Office Management
Education
Jamestown Business College 2000 — 2002
Bachelor of Science (BS), Information Technology
Frewsburg HighSchool 1988 — 1995
Math
D&I Silica LLC 2012 - 2013
United Road May 2012 - December 2012
LD&M 2011 - 2012
Copart 2008 - 2010
TitleMax 2006 - 2008
The Connection 2003 - 2006
Skills
Computers, Transportation, Customer Service, Logistics, Logistics Management, SAP Logistics, Logical Thinker, Customer Satisfaction, Customer Retention, Customer Acquisition, Transportation..., International Logistics, Analytics, Warehousing, Warehouse Management, SAP Warehouse Management, Titles, Management, Supervisory Experience, Sales, Sales Management, Reverse Logistics, Databases, Spreadsheets, Microsoft Office, Office Management
Education
Jamestown Business College 2000 — 2002
Bachelor of Science (BS), Information Technology
Frewsburg HighSchool 1988 — 1995
Math
Joe Simpson, PHR, SHRM-CP Joe Simpson, PHR, SHRM-CP's The Connection Experience May 2015 - Present
Job Human Resources Manager at The Connection
Industry Human Resources
Experience
The Connection May 2015 - Present
City of Beloit March 2000 - April 2015
City of South Beloit February 2000 - September 2004
Hormel Foods March 1991 - March 2000
US Navy February 1987 - February 1991
Skills
Employee Relations, Labor Relations, HRIS, Hiring, Microsoft Office, Government, FMLA, Human Resources, Wedding Photography, Recruiting, Local Government Finance, Employee Benefits, Payroll, Job Descriptions, Policy, Onboarding, Training, Benefits Administration, New Hire Orientations, Deferred Compensation, Affirmative Action, Conflict Resolution, Applicant Tracking..., Organizational..., Succession Planning, HR Policies, Personnel Management, Performance Management, College Recruiting, Compensation & Benefit, Interviews, EEO, Workforce Planning, Employee Handbooks, Coaching, Resume Writing, Employee Engagement, Job Fairs, Talent Management, Leadership
Education
Concordia University-Wisconsin 2008 — 2011
BA HR Mgmt, Human Resources Management
Rock Valley College 2004 — 2005
General, Business
South Beloit
St. Peter's
The Connection May 2015 - Present
City of Beloit March 2000 - April 2015
City of South Beloit February 2000 - September 2004
Hormel Foods March 1991 - March 2000
US Navy February 1987 - February 1991
Skills
Employee Relations, Labor Relations, HRIS, Hiring, Microsoft Office, Government, FMLA, Human Resources, Wedding Photography, Recruiting, Local Government Finance, Employee Benefits, Payroll, Job Descriptions, Policy, Onboarding, Training, Benefits Administration, New Hire Orientations, Deferred Compensation, Affirmative Action, Conflict Resolution, Applicant Tracking..., Organizational..., Succession Planning, HR Policies, Personnel Management, Performance Management, College Recruiting, Compensation & Benefit, Interviews, EEO, Workforce Planning, Employee Handbooks, Coaching, Resume Writing, Employee Engagement, Job Fairs, Talent Management, Leadership
Education
Concordia University-Wisconsin 2008 — 2011
BA HR Mgmt, Human Resources Management
Rock Valley College 2004 — 2005
General, Business
South Beloit
St. Peter's
Brandon Shawhan Brandon Shawhan's The Connection Experience August 2013 - December 2013
Job Social Studies Teacher at Western High School
Industry Sports
Experience
Western High School August 2013 - Present
The Connection August 2013 - December 2013
Western Middle School 2008 - May 2013
Howard County Indoor Tennis Center October 2011 - 2013
Crown Point High School July 2006 - June 2008
Skills
Teaching, Curriculum Development, Strategic Planning, Leadership, Motivational Speaking, Team Management, Communication Skills, High Organizational..., Maximizer, Professional..., Harmony, Sports Administration, Tennis Coaching, Sports Coaching, Creating Presentations, Technology Savvy, Team Building, Service to Others, Loyal, Supportive, Coaching, Public Speaking, Sports
Education
Liberty University 2012 — 2013
Master's degree, Sports Management (Sports Administration), 4.0 High Distinction
Bethel College 2002 — 2006
Bachelor of Arts (B.A.), Secondary Education and Teaching
Eastern High School 1998 — 2002
Western High School August 2013 - Present
The Connection August 2013 - December 2013
Western Middle School 2008 - May 2013
Howard County Indoor Tennis Center October 2011 - 2013
Crown Point High School July 2006 - June 2008
Skills
Teaching, Curriculum Development, Strategic Planning, Leadership, Motivational Speaking, Team Management, Communication Skills, High Organizational..., Maximizer, Professional..., Harmony, Sports Administration, Tennis Coaching, Sports Coaching, Creating Presentations, Technology Savvy, Team Building, Service to Others, Loyal, Supportive, Coaching, Public Speaking, Sports
Education
Liberty University 2012 — 2013
Master's degree, Sports Management (Sports Administration), 4.0 High Distinction
Bethel College 2002 — 2006
Bachelor of Arts (B.A.), Secondary Education and Teaching
Eastern High School 1998 — 2002
Kathy Korcyl Kathy Korcyl's The Connection Experience December 2005 - December 2006
Job currently looking for employment
Industry Hospital & Health Care
Experience
Northwest Savings Bank February 2015 - Present
anywhere October 2014 - Present
Visiting Nurse Association of WNY January 2013 - March 2015
TK Groundskeeping April 2005 - December 2013
WaterBeads..Just too Cool April 2011 - January 2013
Avon September 1985 - June 2011
JCPenney April 1997 - May 2011
The Traveling Vineyard August 2005 - September 2008
Sibley Nursing September 2006 - December 2007
The Connection December 2005 - December 2006
Skills
hair stylist, Retail, Merchandising, Marketing, Sales, Marketing Strategy, Customer Service, Sales Management, Social Media Marketing, Advertising, Social Media, Inventory Management, Strategic Planning, Marketing Communications, New Business Development, Visual Merchandising, Management, Leadership, Data Entry
Education
Jamestown Business College 1997 — 1998
Associates, Marketing and Management
Panama Central School 1965 — 1978
Northwest Savings Bank February 2015 - Present
anywhere October 2014 - Present
Visiting Nurse Association of WNY January 2013 - March 2015
TK Groundskeeping April 2005 - December 2013
WaterBeads..Just too Cool April 2011 - January 2013
Avon September 1985 - June 2011
JCPenney April 1997 - May 2011
The Traveling Vineyard August 2005 - September 2008
Sibley Nursing September 2006 - December 2007
The Connection December 2005 - December 2006
Skills
hair stylist, Retail, Merchandising, Marketing, Sales, Marketing Strategy, Customer Service, Sales Management, Social Media Marketing, Advertising, Social Media, Inventory Management, Strategic Planning, Marketing Communications, New Business Development, Visual Merchandising, Management, Leadership, Data Entry
Education
Jamestown Business College 1997 — 1998
Associates, Marketing and Management
Panama Central School 1965 — 1978
Ross Costanzo Ross Costanzo's The Connection Experience August 2010 - April 2011
Job Assistant Director of Student Life at Kilgore College
Industry Higher Education
Experience
Kilgore College June 2012 - Present
Jamestown Savings Bank Arena August 2011 - May 2012
The Connection August 2010 - April 2011
Skills
Sponsorship Sales, Social Promotion, Customer Service, Management
Education
West Virginia University 2008 — 2010
Bachelor's degree, Sport Managment
Jamestown Community College 2006 — 2008
Associates Degree, Business Administration and Management, General
Kilgore College June 2012 - Present
Jamestown Savings Bank Arena August 2011 - May 2012
The Connection August 2010 - April 2011
Skills
Sponsorship Sales, Social Promotion, Customer Service, Management
Education
West Virginia University 2008 — 2010
Bachelor's degree, Sport Managment
Jamestown Community College 2006 — 2008
Associates Degree, Business Administration and Management, General
Shane Oram's The Connection Experience August 2014 - December 2014
Job Counseling, International Programing, NonProfit Leadership
Industry Nonprofit Organization Management
Experience
The Connection August 2014 - December 2014
Rite of Passage February 2014 - August 2014
Pikes Perk Coffee and Tea House October 2012 - November 2013
Children's HopeChest August 2012 - December 2012
Campus Crusade for Christ May 2011 - May 2012
Kansas State University August 2010 - May 2011
Kansas State University August 2009 - January 2010
Kansas State Research and Extension, 4-H March 2008 - October 2009
Kansas State Research and Extension, 4-H January 2008 - May 2009
Skills
Cultural Anthropology, International Relations, International..., Conservation Biology, Missions, Teaching, Social Media, Team Leadership, Community Outreach, Fundraising, Social Media Marketing, Blogging, Facebook, Newsletters, Nonprofits, Volunteer Management, Public Speaking, Leadership, Research, Training, Management, Marketing, Event Planning, Microsoft Office, PowerPoint, Microsoft Excel, Leadership Development, Social Networking
Education
Kansas State University 2007 — 2011
Bachelor of Science (BS), Anthropology
Kansas State University 2007 — 2011
Minor, Biology
The Connection August 2014 - December 2014
Rite of Passage February 2014 - August 2014
Pikes Perk Coffee and Tea House October 2012 - November 2013
Children's HopeChest August 2012 - December 2012
Campus Crusade for Christ May 2011 - May 2012
Kansas State University August 2010 - May 2011
Kansas State University August 2009 - January 2010
Kansas State Research and Extension, 4-H March 2008 - October 2009
Kansas State Research and Extension, 4-H January 2008 - May 2009
Skills
Cultural Anthropology, International Relations, International..., Conservation Biology, Missions, Teaching, Social Media, Team Leadership, Community Outreach, Fundraising, Social Media Marketing, Blogging, Facebook, Newsletters, Nonprofits, Volunteer Management, Public Speaking, Leadership, Research, Training, Management, Marketing, Event Planning, Microsoft Office, PowerPoint, Microsoft Excel, Leadership Development, Social Networking
Education
Kansas State University 2007 — 2011
Bachelor of Science (BS), Anthropology
Kansas State University 2007 — 2011
Minor, Biology
Danae Cordie's The Connection Experience May 2001 - September 2002
Job Sales Account Manager at Classified Verticals
Industry Outsourcing/Offshoring
Experience
Classified Verticals March 2015 - Present
Midco Connections January 2014 - January 2015
Advanced Asset Alliance June 2013 - November 2013
Midcontinent Communications August 2012 - May 2013
Wells Fargo July 2010 - July 2012
Wells Fargo October 2008 - June 2010
Salon Industry January 2006 - January 2009
U.S. Bank October 2002 - December 2004
The Connection May 2001 - September 2002
The Connection December 2000 - April 2001
Skills
Microsoft Office, Customer Service, Research, Team Leadership, Sales, Customer Satisfaction, Management, Retail, Business Development, CRM, Sales Management, Account Management, Customer Retention, Marketing, Business Communications, Lead Generation, Cold Calling, Customer Support, Employee Training, Public Speaking, Cosmetology, B2B, PowerPoint, Call Centers
Education
Southeast Technical Institute 2011 — 2014
Business Administration and Management, General, GPA of 3.8
Lake Area Technical Institute 2006 — 2007
Diploma, Cosmetology/Cosmetologist, General, GPA of 4.0
Classified Verticals March 2015 - Present
Midco Connections January 2014 - January 2015
Advanced Asset Alliance June 2013 - November 2013
Midcontinent Communications August 2012 - May 2013
Wells Fargo July 2010 - July 2012
Wells Fargo October 2008 - June 2010
Salon Industry January 2006 - January 2009
U.S. Bank October 2002 - December 2004
The Connection May 2001 - September 2002
The Connection December 2000 - April 2001
Skills
Microsoft Office, Customer Service, Research, Team Leadership, Sales, Customer Satisfaction, Management, Retail, Business Development, CRM, Sales Management, Account Management, Customer Retention, Marketing, Business Communications, Lead Generation, Cold Calling, Customer Support, Employee Training, Public Speaking, Cosmetology, B2B, PowerPoint, Call Centers
Education
Southeast Technical Institute 2011 — 2014
Business Administration and Management, General, GPA of 3.8
Lake Area Technical Institute 2006 — 2007
Diploma, Cosmetology/Cosmetologist, General, GPA of 4.0
Christian Kopitzke Christian Kopitzke's The Connection Experience February 2002 - September 2003
Job Workforce Manager at Thomson Reuters
Industry Information Technology and Services
Experience
Thomson Reuters February 2012 - Present
Thomson Reuters September 2006 - February 2012
The Connection February 2002 - September 2003
Provell September 2000 - February 2002
Skills
Disaster Recovery, Process Improvement, Integration, Vendor Management, Project Management, Business Analysis, Call Centers, Program Management, ITIL, Telecommunications, Team Building, Data Center, Cross-functional Team..., IT Management, Visio, Management, CRM
Education
Gustavus Adolphus College
B.A., Organizational Management
Thomson Reuters February 2012 - Present
Thomson Reuters September 2006 - February 2012
The Connection February 2002 - September 2003
Provell September 2000 - February 2002
Skills
Disaster Recovery, Process Improvement, Integration, Vendor Management, Project Management, Business Analysis, Call Centers, Program Management, ITIL, Telecommunications, Team Building, Data Center, Cross-functional Team..., IT Management, Visio, Management, CRM
Education
Gustavus Adolphus College
B.A., Organizational Management
Christopher O'Mara Christopher O'Mara's The Connection Experience May 2012 - July 2013
Job Sales Manager of StoneMor Partners, L.P.
Industry Individual & Family Services
Experience
StoneMor Partners, L.P. February 2015 - Present
Jos. A. Bank Clothiers October 2013 - February 2015
The Connection May 2012 - July 2013
National Starch Food Innovation 2011 - 2011
Toy Kingdom 2008 - 2009
Skills
Writing, Editing, Internal Communications, Journalism, Supervisory Experience, Team Management, Customer Service..., Customer Service..., Creative Writer, Creative Nonfiction..., Blogging, Press Releases, Training, Interviews, Leadership, Customer Satisfaction, Literature
Education
Knox College 2007 — 2011
Bachelor, Creative Writing, 3.2
Knox College 2007 — 2011
Minor, Psychology
Cheng Hsin School on Internal Martial Arts and Ontological Research 2010 — 2010
International Schule Hamburg 2002 — 2007
Highschool, International Baccalaureate
StoneMor Partners, L.P. February 2015 - Present
Jos. A. Bank Clothiers October 2013 - February 2015
The Connection May 2012 - July 2013
National Starch Food Innovation 2011 - 2011
Toy Kingdom 2008 - 2009
Skills
Writing, Editing, Internal Communications, Journalism, Supervisory Experience, Team Management, Customer Service..., Customer Service..., Creative Writer, Creative Nonfiction..., Blogging, Press Releases, Training, Interviews, Leadership, Customer Satisfaction, Literature
Education
Knox College 2007 — 2011
Bachelor, Creative Writing, 3.2
Knox College 2007 — 2011
Minor, Psychology
Cheng Hsin School on Internal Martial Arts and Ontological Research 2010 — 2010
International Schule Hamburg 2002 — 2007
Highschool, International Baccalaureate
Shane Heilman Shane Heilman's The Connection Experience September 2011 - January 2014
Job School Leader, Teacher, Musician, Writer, Pastor
Industry Education Management
Experience
Rapid City Stevens High School July 2014 - Present
The Psalms Project January 2012 - Present
Way Deeper Ministries July 2007 - Present
Lennox School District August 2006 - July 2014
The Connection September 2011 - January 2014
Learning Power July 2008 - May 2011
Skills
Music, Blogging, Creative Writing, Teaching, Songwriting, Composition, Leadership, Discipleship, Literature, Management, English, Original Music, Curriculum Design, Curriculum Development, Tutoring, Classroom, Theatre, Biblical Teaching, Liturgy, Christian Theology, Discipleship Training, Public Speaking, Musicians, Theology, Poetry, Recording, Customer Service, Writing, Microsoft Office
Education
University of Sioux Falls 2012 — 2014
Education Specialist (Ed.S.), Education, 4.0
University of Sioux Falls 2004 — 2006
Master of Education (M.Ed.), Education, 3.9
Augustana College (SD) 2003 — 2004
Bachelor of Arts (B.A.), English, 3.9
Belmont University 2002 — 2003
N/A, English, Music, 3.9
Augustana College (SD) 1998 — 1999
N/A, English, 3.9
St. John's University 1997 — 1998
N/A, English, 4.0
Rapid City Stevens High School July 2014 - Present
The Psalms Project January 2012 - Present
Way Deeper Ministries July 2007 - Present
Lennox School District August 2006 - July 2014
The Connection September 2011 - January 2014
Learning Power July 2008 - May 2011
Skills
Music, Blogging, Creative Writing, Teaching, Songwriting, Composition, Leadership, Discipleship, Literature, Management, English, Original Music, Curriculum Design, Curriculum Development, Tutoring, Classroom, Theatre, Biblical Teaching, Liturgy, Christian Theology, Discipleship Training, Public Speaking, Musicians, Theology, Poetry, Recording, Customer Service, Writing, Microsoft Office
Education
University of Sioux Falls 2012 — 2014
Education Specialist (Ed.S.), Education, 4.0
University of Sioux Falls 2004 — 2006
Master of Education (M.Ed.), Education, 3.9
Augustana College (SD) 2003 — 2004
Bachelor of Arts (B.A.), English, 3.9
Belmont University 2002 — 2003
N/A, English, Music, 3.9
Augustana College (SD) 1998 — 1999
N/A, English, 3.9
St. John's University 1997 — 1998
N/A, English, 4.0
Raimonda Weber Raimonda Weber's The Connection Experience September 2010 - April 2012
Job Executive Assistant at Main Street Players, Belvidere, IL
Industry Outsourcing/Offshoring
Experience
Main Street Players, Belvidere, IL June 2013 - Present
The Connection September 2010 - April 2012
Dickerson & Nieman Realtors 2004 - 2004
Skills
Call Centers, Workforce Management, Customer Experience, Contact Centers, Customer Satisfaction, BPO, Technical Support, Customer Retention, Inbound Marketing, Troubleshooting, Telemarketing, Customer Service, Telephone Skills, Data Entry, Outsourcing, Computer Hardware, Customer Support, Process Improvement, Telecommunications, Performance Management
Education
Cardinal Stritch University 1989 — 1990
Main Street Players, Belvidere, IL June 2013 - Present
The Connection September 2010 - April 2012
Dickerson & Nieman Realtors 2004 - 2004
Skills
Call Centers, Workforce Management, Customer Experience, Contact Centers, Customer Satisfaction, BPO, Technical Support, Customer Retention, Inbound Marketing, Troubleshooting, Telemarketing, Customer Service, Telephone Skills, Data Entry, Outsourcing, Computer Hardware, Customer Support, Process Improvement, Telecommunications, Performance Management
Education
Cardinal Stritch University 1989 — 1990
Bob Mozdin Bob Mozdin's The Connection Experience March 2003 - January 2013
Job Seeking a Fulltime Operations Analyst Position
Industry Outsourcing/Offshoring
Experience
Back to Balance Natural Healing Center January 2013 - Present
The Connection March 2003 - January 2013
The Connection March 2002 - March 2003
Provell June 2000 - March 2002
Damark International June 1999 - June 2000
Skills
Call Center, Customer Service, Loyalty Marketing, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Workforce Management, CRM, Contact Centers, Performance Management, Process Improvement, Inbound Marketing, Training, Account Management, Operations Management, BPO, Team Building, Management, Marketing, Sales, Outsourcing, Telemarketing, Cross-functional Team..., Human Resources, Program Management, Telecommunications, Employee Training, Leadership, Coaching
Education
Augsburg College 1994 — 1999
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Back to Balance Natural Healing Center January 2013 - Present
The Connection March 2003 - January 2013
The Connection March 2002 - March 2003
Provell June 2000 - March 2002
Damark International June 1999 - June 2000
Skills
Call Center, Customer Service, Loyalty Marketing, Call Centers, Customer Experience, Customer Retention, Customer Satisfaction, Workforce Management, CRM, Contact Centers, Performance Management, Process Improvement, Inbound Marketing, Training, Account Management, Operations Management, BPO, Team Building, Management, Marketing, Sales, Outsourcing, Telemarketing, Cross-functional Team..., Human Resources, Program Management, Telecommunications, Employee Training, Leadership, Coaching
Education
Augsburg College 1994 — 1999
Bachelor of Arts (B.A.), Business, Management, Marketing, and Related Support Services
Tina Hallquist-Short Tina Hallquist-Short's The Connection Experience April 2010 - September 2012
Job LPN at Chautauqua County Home
Industry Consumer Services
Experience
Chautauqua Nursing And Rehabilitation Center September 2014 - Present
Student July 2013 - June 2014
The Connection April 2010 - September 2012
Northwest Savings Bank October 2008 - April 2010
Chautauqua County Government January 2006 - January 2010
Abers Acres May 2000 - October 2007
Jamestown First Free Methodist Church 1998 - 2001
Chadakoin Interactive 1990 - 2001
Skills
Customer Service, Parental Instructor..., Budgets, Marketing, Trade Shows, Negotiation, Customer Satisfaction, Time Management, Management, Recruiting, Human Resources, Public Speaking, Team Building, Social Media, Event Planning, Public Relations, Strategic Planning, Fundraising, Microsoft Office
Education
Erie 2
LPN, Licensed Practical/Vocational Nurse Training
Jamestown Community College 2008 — 2010
Emergency services, Social services
Chautauqua Nursing And Rehabilitation Center September 2014 - Present
Student July 2013 - June 2014
The Connection April 2010 - September 2012
Northwest Savings Bank October 2008 - April 2010
Chautauqua County Government January 2006 - January 2010
Abers Acres May 2000 - October 2007
Jamestown First Free Methodist Church 1998 - 2001
Chadakoin Interactive 1990 - 2001
Skills
Customer Service, Parental Instructor..., Budgets, Marketing, Trade Shows, Negotiation, Customer Satisfaction, Time Management, Management, Recruiting, Human Resources, Public Speaking, Team Building, Social Media, Event Planning, Public Relations, Strategic Planning, Fundraising, Microsoft Office
Education
Erie 2
LPN, Licensed Practical/Vocational Nurse Training
Jamestown Community College 2008 — 2010
Emergency services, Social services
Jill Selph's The Connection Experience March 2012 - October 2012
Job Human Resources Assistant at YMCA of the Twin Tiers
Industry Nonprofit Organization Management
Experience
YMCA of the Twin Tiers November 2013 - Present
The Connection March 2012 - October 2012
CUTCO Cutlery April 2010 - January 2012
Tops Markets 2007 - 2010
Ask Design Jewelers 2005 - 2007
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Sales, Microsoft Word, Social Media, Event Planning, Facebook, Public Speaking, Social Networking, Leadership, Marketing, Team Leadership, Teamwork, Telephone Skills, Social Media Marketing, Time Management, Account Reconciliation, Accounts Payable, Accounts Receivable, Account Management, Customer Satisfaction, Customer Retention, Customer Experience, Telemarketing, Sales Management, Inventory Management, Loss Prevention, Loss Prevention..., Appraisals, Budgets, Small Business, Jewelry, Retail
Education
Jamestown Community College
YMCA of the Twin Tiers November 2013 - Present
The Connection March 2012 - October 2012
CUTCO Cutlery April 2010 - January 2012
Tops Markets 2007 - 2010
Ask Design Jewelers 2005 - 2007
Skills
Customer Service, Microsoft Office, PowerPoint, Microsoft Excel, Sales, Microsoft Word, Social Media, Event Planning, Facebook, Public Speaking, Social Networking, Leadership, Marketing, Team Leadership, Teamwork, Telephone Skills, Social Media Marketing, Time Management, Account Reconciliation, Accounts Payable, Accounts Receivable, Account Management, Customer Satisfaction, Customer Retention, Customer Experience, Telemarketing, Sales Management, Inventory Management, Loss Prevention, Loss Prevention..., Appraisals, Budgets, Small Business, Jewelry, Retail
Education
Jamestown Community College
Denise Bauer Denise Bauer's The Connection Experience October 2005 - January 2012
Job Account Manager
Industry Marketing and Advertising
Experience
Trebuchet Communications July 2012 - Present
The Connection October 2005 - January 2012
DKB Photography 1993 - 1996
UnitedHealth Group 1986 - 1991
Paynesville Press 1984 - 1986
Skills
Training, Training Delivery, Editing, Teaching, Social Media, Technical Writing, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Project Management, Photography, Instructional Design, Call Centers, Copywriting, Press Releases, Public Relations, Marketing, Advertising
Education
St. Cloud State University
Bachelor of Science (BS), Mass Communication/Media Studies
Hawkeye Community College
Associate of Arts (A.A.), Commercial Photography
Trebuchet Communications July 2012 - Present
The Connection October 2005 - January 2012
DKB Photography 1993 - 1996
UnitedHealth Group 1986 - 1991
Paynesville Press 1984 - 1986
Skills
Training, Training Delivery, Editing, Teaching, Social Media, Technical Writing, Customer Service, Microsoft Office, PowerPoint, Microsoft Word, Project Management, Photography, Instructional Design, Call Centers, Copywriting, Press Releases, Public Relations, Marketing, Advertising
Education
St. Cloud State University
Bachelor of Science (BS), Mass Communication/Media Studies
Hawkeye Community College
Associate of Arts (A.A.), Commercial Photography
Sharon Stitt Sharon Stitt's The Connection Experience October 2000 - January 2002
Job Owner at Basic Confections
Industry Restaurants
Experience
Basic Confections April 2012 - Present
Basic Confections December 2009 - Present
McCall's Pumpkin Patch August 2012 - October 2012
McCall’s Pumpkin Patch August 2012 - October 2012
Pacific Pulmonary Service October 2008 - October 2010
Ayudantes Inc June 2008 - October 2008
State of New Mexico, ALTSD-APS May 2006 - June 2008
Bank of America March 2003 - May 2006
America Online Services January 2002 - March 2003
The Connection October 2000 - January 2002
Skills
Baking, Cake Decorating, Cakes, Birthday Cakes, Wedding Cakes, Cupcakes, Pies, Cookies, Pastry, Cheesecake, Bread, Food Service, Catering, Event Management, Customer Service, Microsoft Excel, Microsoft Office, Public Speaking, Hospitality, Restaurants, Restaurant Management, Menu Development, Event Planning, Social Media, Food, Marketing
Education
CNM 2011 — 2013
Associate's degree, Culinary Arts, Baking and Pastry, 3.9
Central New Mexico Community College
Associate of Applied Science, Culinary Arts
Basic Confections April 2012 - Present
Basic Confections December 2009 - Present
McCall's Pumpkin Patch August 2012 - October 2012
McCall’s Pumpkin Patch August 2012 - October 2012
Pacific Pulmonary Service October 2008 - October 2010
Ayudantes Inc June 2008 - October 2008
State of New Mexico, ALTSD-APS May 2006 - June 2008
Bank of America March 2003 - May 2006
America Online Services January 2002 - March 2003
The Connection October 2000 - January 2002
Skills
Baking, Cake Decorating, Cakes, Birthday Cakes, Wedding Cakes, Cupcakes, Pies, Cookies, Pastry, Cheesecake, Bread, Food Service, Catering, Event Management, Customer Service, Microsoft Excel, Microsoft Office, Public Speaking, Hospitality, Restaurants, Restaurant Management, Menu Development, Event Planning, Social Media, Food, Marketing
Education
CNM 2011 — 2013
Associate's degree, Culinary Arts, Baking and Pastry, 3.9
Central New Mexico Community College
Associate of Applied Science, Culinary Arts
Caitlynn Carson Caitlynn Carson's The Connection Experience May 2012 - June 2012
Job Public Relations and Communications Professional
Industry Public Relations and Communications
Experience
Seneca One Stop July 2012 - August 2012
The Connection May 2012 - June 2012
Bon Ton November 2011 - January 2012
BonTon 2011 - 2012
Skills
Media Relations, Public Relations, Marketing Communications, Social Media, Publicity, Customer Satisfaction, Customer-focused
Education
Ellicotville BOCES 2009 — 2011
2 year, Criminal Justice
Bryant and Stratton College 2010 — 2010
Juvenile Corrections
Houghton College 2009 — 2009
Seneca One Stop July 2012 - August 2012
The Connection May 2012 - June 2012
Bon Ton November 2011 - January 2012
BonTon 2011 - 2012
Skills
Media Relations, Public Relations, Marketing Communications, Social Media, Publicity, Customer Satisfaction, Customer-focused
Education
Ellicotville BOCES 2009 — 2011
2 year, Criminal Justice
Bryant and Stratton College 2010 — 2010
Juvenile Corrections
Houghton College 2009 — 2009
John McAnany John McAnany's The Connection Experience July 2012 - October 2013
Job Call Center Rep at The Connection
Industry Consumer Services
Experience
The Connection July 2012 - October 2013
Premier Staffing Solutions, LLC 2011 - 2011
Operations assistant January 2007 - January 2008
SkyeTek 2007 - 2008
Manpower Temporary Services January 2006 - January 2007
ETS Temporary Services January 2005 - January 2006
The Surland Group January 2002 - January 2004
ElementK.com January 2000 - January 2001
Camp Stella Maris January 1992 - January 2001
PCA International Studios January 1999 - January 2000
Education
Wheatland Chili High Scgool 1989 — 1992
High School Diploma
Full Sail University
Associates Degree, Video and Film Production; Visual and Recording Arts
The Connection July 2012 - October 2013
Premier Staffing Solutions, LLC 2011 - 2011
Operations assistant January 2007 - January 2008
SkyeTek 2007 - 2008
Manpower Temporary Services January 2006 - January 2007
ETS Temporary Services January 2005 - January 2006
The Surland Group January 2002 - January 2004
ElementK.com January 2000 - January 2001
Camp Stella Maris January 1992 - January 2001
PCA International Studios January 1999 - January 2000
Education
Wheatland Chili High Scgool 1989 — 1992
High School Diploma
Full Sail University
Associates Degree, Video and Film Production; Visual and Recording Arts
Tim Austrums Tim Austrums's The Connection Experience December 1996 - January 2014
Job VP Sales & Marketing, Ansafone Contact Centers | Award Winning Call Center Providing a Seamless Extension of You
Industry Outsourcing/Offshoring
Experience
Ansafone Contact Centers February 2014 - Present
The Connection December 1996 - January 2014
The Connection December 1996 - December 2006
ACI Telecentrics - Outbound Call Center June 1992 - December 1996
Herman Mancino February 1992 - June 1992
Dayton Hudson Corporation (acquired by Marshall Fields and then Macy's) June 1990 - February 1992
Skills
Lead Generation, Customer Retention, Strategic Partnerships, Call Centers, Call Center, Outsourcing, Sales, Telemarketing, Direct Marketing, New Business Development, Leadership, Inbound Marketing, Strategic Planning, Marketing, Strategy, Customer Acquisition, Sales Management, Telecommunications, Selling, Contact Centers, Direct Sales, Customer Satisfaction, CRM, Cold Calling, Marketing Strategy, BPO, Social Media Marketing, Customer Experience, Account Management, Networking, Call Center Development, Enterprise Software, Sales Process, Sales Operations, Sales Presentations, Customer Service, B2B, Solution Selling, Workforce Management, Trade Shows, Executive Management, RFP Generation, Payment Industry, Email Marketing, Cold Calling Experience, Trade Show..., Marketing Management, PCI Compliance, Consultative Sales..., B2B Marketing
Education
Gustavus Adolphus College
BA, Business/Marketing; BA, Speech/Communications
Ansafone Contact Centers February 2014 - Present
The Connection December 1996 - January 2014
The Connection December 1996 - December 2006
ACI Telecentrics - Outbound Call Center June 1992 - December 1996
Herman Mancino February 1992 - June 1992
Dayton Hudson Corporation (acquired by Marshall Fields and then Macy's) June 1990 - February 1992
Skills
Lead Generation, Customer Retention, Strategic Partnerships, Call Centers, Call Center, Outsourcing, Sales, Telemarketing, Direct Marketing, New Business Development, Leadership, Inbound Marketing, Strategic Planning, Marketing, Strategy, Customer Acquisition, Sales Management, Telecommunications, Selling, Contact Centers, Direct Sales, Customer Satisfaction, CRM, Cold Calling, Marketing Strategy, BPO, Social Media Marketing, Customer Experience, Account Management, Networking, Call Center Development, Enterprise Software, Sales Process, Sales Operations, Sales Presentations, Customer Service, B2B, Solution Selling, Workforce Management, Trade Shows, Executive Management, RFP Generation, Payment Industry, Email Marketing, Cold Calling Experience, Trade Show..., Marketing Management, PCI Compliance, Consultative Sales..., B2B Marketing
Education
Gustavus Adolphus College
BA, Business/Marketing; BA, Speech/Communications
Lacey Morgan's The Connection Experience September 2010 - August 2013
Job Supervisor, Customer Service Center at MTM, Inc.
Industry Telecommunications
Experience
MTM, Inc. June 2014 - January 2015
Servicom August 2013 - June 2014
The Connection September 2010 - August 2013
West Teleservices 2004 - 2006
Americare 2002 - 2004
Milestone, Inc. 1999 - 2001
Skills
Call Centers, Customer Satisfaction, Quality Assurance, Customer Service, Employee Training, Team Building, Call Center Development, Leadership, Interviews, Training, Performance Management, Job Coaching, Customer Experience, Staff Development, Telecommunications, Conflict Resolution, Troubleshooting, Workforce Management, Management, Supervisory Experience, Employee Accountability, Cultural Diversity, Helping Clients Succeed, Probem Solving, Mentoring of Staff, Subject Matter Expert, Safety Committee, Events Coordination, Multi Tasking, Data Analysis, Organization &..., Employee Recognition, BPO, Contact Centers, Telemarketing, Customer Retention, Interviewing, General Administrative..., Ergonomics, Medical Records, Sales, Program Implementation, Process Improvement, Streamlining Process, Leadership Development, Microsoft Office, Team Leadership, Coaching, Time Management, Hiring
Education
Rasmussen College-Illinois 2009 — 2011
Coursework, Health/Health Care Administration/Management
Highland Community College 2006 — 2007
Coursework, Registered Nursing/Registered Nurse
MTM, Inc. June 2014 - January 2015
Servicom August 2013 - June 2014
The Connection September 2010 - August 2013
West Teleservices 2004 - 2006
Americare 2002 - 2004
Milestone, Inc. 1999 - 2001
Skills
Call Centers, Customer Satisfaction, Quality Assurance, Customer Service, Employee Training, Team Building, Call Center Development, Leadership, Interviews, Training, Performance Management, Job Coaching, Customer Experience, Staff Development, Telecommunications, Conflict Resolution, Troubleshooting, Workforce Management, Management, Supervisory Experience, Employee Accountability, Cultural Diversity, Helping Clients Succeed, Probem Solving, Mentoring of Staff, Subject Matter Expert, Safety Committee, Events Coordination, Multi Tasking, Data Analysis, Organization &..., Employee Recognition, BPO, Contact Centers, Telemarketing, Customer Retention, Interviewing, General Administrative..., Ergonomics, Medical Records, Sales, Program Implementation, Process Improvement, Streamlining Process, Leadership Development, Microsoft Office, Team Leadership, Coaching, Time Management, Hiring
Education
Rasmussen College-Illinois 2009 — 2011
Coursework, Health/Health Care Administration/Management
Highland Community College 2006 — 2007
Coursework, Registered Nursing/Registered Nurse
Yesenia S Dominici's The Connection Experience June 2013 - July 2014
Job Paralegal Student at Kaplan UniversityDavenport Campus
Industry Legal Services
Experience
The Connection June 2013 - July 2014
Skills
Customer Service, Sales, Warehousing, Restaurants, Bilingual Communications
Education
Kaplan University-Davenport Campus 2014 — 2016
Associate of Science (A.S.), Legal Assistant/Paralegal
The Connection June 2013 - July 2014
Skills
Customer Service, Sales, Warehousing, Restaurants, Bilingual Communications
Education
Kaplan University-Davenport Campus 2014 — 2016
Associate of Science (A.S.), Legal Assistant/Paralegal
Kimberly Peters Kimberly Peters's The Connection Experience June 2013 - March 2014
Job HR Systems Specialist at DresserRand A Siemens Business
Industry Human Resources
Experience
Dresser-Rand Company January 2015 - Present
Dresser-Rand Company March 2014 - January 2015
The Connection June 2013 - March 2014
HOPE'S WINDOWS, INC. February 2011 - April 2013
Synergy Business Management April 2005 - November 2010
Holiday Valley Resort 2002 - 2005
Skills
Training, Employee Benefits, Data Entry, Time Management, Customer Service, Microsoft Office, Call Centers, Leadership, Microsoft Excel, Management, Recruiting, Outlook, Microsoft Word, Teamwork, Customer Retention, Social Media, Research, Sales, Interviews, ADP Payroll, Administration, Telephone Skills, Access, PowerPoint, Administrative..., Office Management, Problem Solving, User Acceptance Testing, Receptionist Duties, Terminations, Clerical Work, Employee Relations, Coaching, Unemployment Claims, Workers' Compensation..., Purchasing Processes, Payroll Cards, Payroll Services, Employee Management, Close Attention to..., Customer Experience, FMLA, ADA compliance, Disability Benefits, Autonomous, Multi Tasking, ADP HRB, eWFM, Oracle, Performance Management
Education
Alfred State College - SUNY College of Technology 2001 — 2003
Associate's degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Salamanca High
Dresser-Rand Company January 2015 - Present
Dresser-Rand Company March 2014 - January 2015
The Connection June 2013 - March 2014
HOPE'S WINDOWS, INC. February 2011 - April 2013
Synergy Business Management April 2005 - November 2010
Holiday Valley Resort 2002 - 2005
Skills
Training, Employee Benefits, Data Entry, Time Management, Customer Service, Microsoft Office, Call Centers, Leadership, Microsoft Excel, Management, Recruiting, Outlook, Microsoft Word, Teamwork, Customer Retention, Social Media, Research, Sales, Interviews, ADP Payroll, Administration, Telephone Skills, Access, PowerPoint, Administrative..., Office Management, Problem Solving, User Acceptance Testing, Receptionist Duties, Terminations, Clerical Work, Employee Relations, Coaching, Unemployment Claims, Workers' Compensation..., Purchasing Processes, Payroll Cards, Payroll Services, Employee Management, Close Attention to..., Customer Experience, FMLA, ADA compliance, Disability Benefits, Autonomous, Multi Tasking, ADP HRB, eWFM, Oracle, Performance Management
Education
Alfred State College - SUNY College of Technology 2001 — 2003
Associate's degree, Veterinary/Animal Health Technology/Technician and Veterinary Assistant
Salamanca High
Meghan Freudenheim's The Connection Experience July 2013 - 2013
Job Student Graduate Clinician at University of the District of Columbia
Industry Higher Education
Experience
University of the District of Columbia September 2014 - Present
Rock Bottom Restaurant & Brewery September 2014 - Present
Creative Speech Solutions July 2013 - August 2013
The Connection July 2013 - 2013
YMCA August 2009 - April 2010
Skills
Microsoft Word, PowerPoint, Special Education, Microsoft Excel, Microsoft Office, Customer Service, Speech Therapy, Clinical Research, Volunteering, Team Building, Team Leadership, Multicultural..., People Skills, Mac
Education
University of the District of Columbia 2014 — 2016
Master of Science (M.S.), Speech-Language Pathology/Pathologist
James Madison University 2010 — 2014
Bachelor of Science (B.S.), Communication Sciences and Disorders, General
University of the District of Columbia September 2014 - Present
Rock Bottom Restaurant & Brewery September 2014 - Present
Creative Speech Solutions July 2013 - August 2013
The Connection July 2013 - 2013
YMCA August 2009 - April 2010
Skills
Microsoft Word, PowerPoint, Special Education, Microsoft Excel, Microsoft Office, Customer Service, Speech Therapy, Clinical Research, Volunteering, Team Building, Team Leadership, Multicultural..., People Skills, Mac
Education
University of the District of Columbia 2014 — 2016
Master of Science (M.S.), Speech-Language Pathology/Pathologist
James Madison University 2010 — 2014
Bachelor of Science (B.S.), Communication Sciences and Disorders, General
Kayla Carpenter Kayla Carpenter's The Connection Experience November 2013 - Present
Job Customer Service Representative at The Connection
Industry Outsourcing/Offshoring
Experience
The Connection November 2013 - Present
Education
Cardinal Stritch University 2013 — 2017
The Connection November 2013 - Present
Education
Cardinal Stritch University 2013 — 2017
Diana Ansbacher Diana Ansbacher's The Connection Experience May 2008 - August 2011
Job University Recruitment Coordinator at BASF
Industry Human Resources
Experience
BASF November 2014 - Present
BASF May 2013 - August 2013
BASF June 2012 - August 2012
Community Foodbank of NJ August 2011 - August 2011
The Connection May 2008 - August 2011
Skills
Photoshop, Microsoft Office, Photography, Social Media, Human Resources, Recruiting, PowerPoint, Social Networking, Microsoft Word, Microsoft Excel, Event Planning, Time Management, Research, Teamwork, Social Media Outreach, Social Media Marketing, Marketing Communications
Education
Boston College 2011 — 2014
Bachelor's Degree, Communications
Elon University 2010 — 2011
Kent Place School 1998 — 2010
BASF November 2014 - Present
BASF May 2013 - August 2013
BASF June 2012 - August 2012
Community Foodbank of NJ August 2011 - August 2011
The Connection May 2008 - August 2011
Skills
Photoshop, Microsoft Office, Photography, Social Media, Human Resources, Recruiting, PowerPoint, Social Networking, Microsoft Word, Microsoft Excel, Event Planning, Time Management, Research, Teamwork, Social Media Outreach, Social Media Marketing, Marketing Communications
Education
Boston College 2011 — 2014
Bachelor's Degree, Communications
Elon University 2010 — 2011
Kent Place School 1998 — 2010
Nena Kuhr Nena Kuhr's The Connection Experience April 2013 - December 2014
Job Young professional seeking meaningful work
Industry Nonprofit Organization Management
Experience
The Connection April 2013 - December 2014
D Enterprise LLC September 2013 - March 2014
Global Goods and Coffee April 2013 - September 2013
Hope House of Colorado March 2013 - September 2013
East Delta Parish December 2011 - December 2012
Thai Song Fair Trade August 2011 - November 2011
TeBos Greenhouse April 2011 - June 2011
Upper Crust Bakery and Deli June 2006 - August 2010
Skills
Public Speaking, Community Outreach, Nonprofits, Event Planning, Fundraising, Microsoft Office, Customer Service, Program Development, Volunteer Management, Research, Microsoft Word, Grant Writing, Management, Teaching
Education
Grand Valley State University 2009 — 2011
Bachelor of Science, Psychology, 3.8 GPA Cum Laude
Youth With A Mission 2009 — 2010
Certificate of Completion, Discipleship Training School
Bay de Noc Community College 2006 — 2009
Liberal Arts
Big Bay de Noc High School 2003 — 2007
High School Diploma, Valedictorian
The Connection April 2013 - December 2014
D Enterprise LLC September 2013 - March 2014
Global Goods and Coffee April 2013 - September 2013
Hope House of Colorado March 2013 - September 2013
East Delta Parish December 2011 - December 2012
Thai Song Fair Trade August 2011 - November 2011
TeBos Greenhouse April 2011 - June 2011
Upper Crust Bakery and Deli June 2006 - August 2010
Skills
Public Speaking, Community Outreach, Nonprofits, Event Planning, Fundraising, Microsoft Office, Customer Service, Program Development, Volunteer Management, Research, Microsoft Word, Grant Writing, Management, Teaching
Education
Grand Valley State University 2009 — 2011
Bachelor of Science, Psychology, 3.8 GPA Cum Laude
Youth With A Mission 2009 — 2010
Certificate of Completion, Discipleship Training School
Bay de Noc Community College 2006 — 2009
Liberal Arts
Big Bay de Noc High School 2003 — 2007
High School Diploma, Valedictorian
Kevin Parkhurst Kevin Parkhurst's The Connection Experience March 2011 - April 2012
Job Freelance Writer
Industry Computer & Network Security
Experience
Dresden Fire Dept July 2008 - Present
Penn Yan Volunteer Amberlance Corps October 2006 - June 2012
The Connection March 2011 - April 2012
Skills
Call Centers, Customer Satisfaction, Workforce Management, BPO, Technical Support, Troubleshooting, Customer Experience, Inbound Marketing, Customer Service, Contact Centers, Call Center Development, Customer Retention, Computer Hardware, Telephone Skills, Data Entry, Telemarketing, Microsoft Office, Computer Repair, Outsourcing, Printers
Education
Finger Lakes Community College 2011 — 2014
Certifications, EMS
Kirkwood Community College 2012 — 2012
License, CDL-A training
Dresden Fire Dept July 2008 - Present
Penn Yan Volunteer Amberlance Corps October 2006 - June 2012
The Connection March 2011 - April 2012
Skills
Call Centers, Customer Satisfaction, Workforce Management, BPO, Technical Support, Troubleshooting, Customer Experience, Inbound Marketing, Customer Service, Contact Centers, Call Center Development, Customer Retention, Computer Hardware, Telephone Skills, Data Entry, Telemarketing, Microsoft Office, Computer Repair, Outsourcing, Printers
Education
Finger Lakes Community College 2011 — 2014
Certifications, EMS
Kirkwood Community College 2012 — 2012
License, CDL-A training
Conway Emma's The Connection Experience April 2008 - August 2011
Job DCSC Operations Supervisor/Eligibility American Red Cross
Industry Nonprofit Organization Management
Experience
American Red Cross Northeast Division - Biomedical September 2011 - Present
The-Connection April 2008 - August 2011
Internet Association Corporation February 2003 - March 2008
United States Marine Corps June 1981 - December 1983
Skills
Program Development, Volunteer Management, Grant Writing, Program Evaluation, Community Outreach, Nonprofits, Public Speaking, Microsoft Office, Community Development, Team Building, Process Improvement, Customer Service, Training, Leadership
Education
Jamestown Community College 1979 — 1981
Criminal Justice and Psychology
American Red Cross Northeast Division - Biomedical September 2011 - Present
The-Connection April 2008 - August 2011
Internet Association Corporation February 2003 - March 2008
United States Marine Corps June 1981 - December 1983
Skills
Program Development, Volunteer Management, Grant Writing, Program Evaluation, Community Outreach, Nonprofits, Public Speaking, Microsoft Office, Community Development, Team Building, Process Improvement, Customer Service, Training, Leadership
Education
Jamestown Community College 1979 — 1981
Criminal Justice and Psychology
Jennifer Debus Jennifer Debus's The Connection Experience May 2000 - November 2001
Job PTA graduate Aug 2013
Industry Medical Practice
Experience
Photojenic Memories April 2004 - Present
Nelnet April 2010 - July 2011
Nelnet June 2009 - April 2010
Lincoln Benefit Life September 2002 - July 2003
The Connection May 2000 - November 2001
Education
Clarkson College 2011 — 2013
Loomis High School 1994 — 1999
Photojenic Memories April 2004 - Present
Nelnet April 2010 - July 2011
Nelnet June 2009 - April 2010
Lincoln Benefit Life September 2002 - July 2003
The Connection May 2000 - November 2001
Education
Clarkson College 2011 — 2013
Loomis High School 1994 — 1999
Jasmine Shriver Jasmine Shriver's The Connection Experience March 2010 - August 2010
Job Health Information Technology
Industry Hospital & Health Care
Experience
South Texas Radiology Group July 2013 - April 2014
Cooney Solutions Group May 2012 - July 2013
Pace Americas 2010 - 2012
The Connection March 2010 - August 2010
The Garden Gate Cafe April 2008 - November 2009
Skills
Medical Terminology, Microsoft Word, Microsoft Excel, Typing, Phone Etiquette, Customer Service, HIPAA, Medical Records, Medical Coding, ICD-9, CPT, Microsoft Office, PowerPoint, Customer Satisfaction, Management, Insurance
Education
DeVry University 2010 — 2012
Associate of Applied Science (A.A.S.), Health Information/Medical Records Technology/Technician
Jamestown High School
South Texas Radiology Group July 2013 - April 2014
Cooney Solutions Group May 2012 - July 2013
Pace Americas 2010 - 2012
The Connection March 2010 - August 2010
The Garden Gate Cafe April 2008 - November 2009
Skills
Medical Terminology, Microsoft Word, Microsoft Excel, Typing, Phone Etiquette, Customer Service, HIPAA, Medical Records, Medical Coding, ICD-9, CPT, Microsoft Office, PowerPoint, Customer Satisfaction, Management, Insurance
Education
DeVry University 2010 — 2012
Associate of Applied Science (A.A.S.), Health Information/Medical Records Technology/Technician
Jamestown High School
Cheri Helder Cheri Helder's The Connection Experience July 2000 - April 2012
Job QA Manager at OptumHealth with UnitedHealth Group
Industry Health, Wellness and Fitness
Experience
UnitedHealth Group April 2012 - Present
The Connection July 2000 - April 2012
Blick Art Materials 1997 - 2000
Skills
Training, Strategic Planning, Call Centers, Performance Management, Customer Experience, Coaching, Team Building, Employee Training, Training Delivery, Leadership Development, Staff Development, Recruiting
Education
Bob Jones University 1987 — 1991
UnitedHealth Group April 2012 - Present
The Connection July 2000 - April 2012
Blick Art Materials 1997 - 2000
Skills
Training, Strategic Planning, Call Centers, Performance Management, Customer Experience, Coaching, Team Building, Employee Training, Training Delivery, Leadership Development, Staff Development, Recruiting
Education
Bob Jones University 1987 — 1991
mykel smith mykel smith's The Connection Experience July 2010 - November 2010
Job Currently Unemployed
Industry Computer Hardware
Experience
G.W. Lisk August 2013 - Present
The Connection July 2010 - November 2010
The Connection July 2010 - November 2010
Time Warner Cable October 2007 - April 2010
Time Warner Cable October 2007 - April 2010
US Navy October 2003 - April 2005
G. W. Lisk 2002 - 2003
Big Lots 2001 - 2003
Skills
Troubleshooting, Computer Hardware, Electronics
Education
Finger Lakes Community College 2003 — 2005
aas, liberal arts
Finger Lakes Technical and Career Center 2002 — 2003
Certificate of Completion, New Visions Engineering
Midlakes High 1999 — 2003
Regents, Regents
2003 Finger Lakes Technical and Career Center
Regents Diploma
G.W. Lisk August 2013 - Present
The Connection July 2010 - November 2010
The Connection July 2010 - November 2010
Time Warner Cable October 2007 - April 2010
Time Warner Cable October 2007 - April 2010
US Navy October 2003 - April 2005
G. W. Lisk 2002 - 2003
Big Lots 2001 - 2003
Skills
Troubleshooting, Computer Hardware, Electronics
Education
Finger Lakes Community College 2003 — 2005
aas, liberal arts
Finger Lakes Technical and Career Center 2002 — 2003
Certificate of Completion, New Visions Engineering
Midlakes High 1999 — 2003
Regents, Regents
2003 Finger Lakes Technical and Career Center
Regents Diploma
Terri Beckmann's The Connection Experience December 2000 - June 2002
Job Senior Operations Manager at Eide Bailly LLP
Industry Health, Wellness and Fitness
Experience
Eide Bailly LLP September 2010 - Present
Healthways July 2002 - January 2010
The Connection December 2000 - June 2002
Blue Cross Blue Shield of MN July 1979 - July 1997
Skills
Healthcare, Disease Management, Process Improvement, Leadership Development, Managed Care, Healthcare Information..., Healthcare Management, HIPAA, Medicare, Leadership, Call Centers, Coaching, Operations Management, Team Building, Employee Benefits, Insurance, Cross-functional Team..., Account Management, Customer Satisfaction, Staff Development, Medicaid, Healthcare Industry, Public Speaking, Customer Service, Organizational...
Education
Hillsdale College 1977 — 1979
Not completed, Education
Eide Bailly LLP September 2010 - Present
Healthways July 2002 - January 2010
The Connection December 2000 - June 2002
Blue Cross Blue Shield of MN July 1979 - July 1997
Skills
Healthcare, Disease Management, Process Improvement, Leadership Development, Managed Care, Healthcare Information..., Healthcare Management, HIPAA, Medicare, Leadership, Call Centers, Coaching, Operations Management, Team Building, Employee Benefits, Insurance, Cross-functional Team..., Account Management, Customer Satisfaction, Staff Development, Medicaid, Healthcare Industry, Public Speaking, Customer Service, Organizational...
Education
Hillsdale College 1977 — 1979
Not completed, Education
Karen Everett Watson Karen Everett Watson's The Connection Experience January 2000 - June 2001
Job Gerontologist|Blogger|Journalist
Industry Marketing and Advertising
Experience
SeniorScapes August 2011 - Present
Legacy Letters January 2008 - Present
CISCO & CO April 2011 - October 2013
Ashford University July 2010 - July 2013
Eskaton Villages Roseville and Placerville 2007 - 2010
Lakemont Homes July 2007 - January 2008
Herburger Publications October 2006 - July 2007
Sacramento State University January 2005 - December 2006
The Connection January 2000 - June 2001
The State Hornet, California State University January 1999 - January 2001
Skills
Photography, Copywriting, Interviewing, Magazine Writing, Blogging, senior marketing, senior life stories, gardening blogs, care blogs, Healthcare, Storytelling, Newsletters, Magazines, Creative Writing, Public Relations, Advertising, Research, Journalism, Teaching, Public Speaking, Interviews, Newspapers, QuarkXPress, Nonprofits, Books, Marketing, Editing, Publishing, Community Outreach, Social Networking, Radio, Time Management, Integrated Marketing, Copy Editing, Event Planning, Editorial, Proofreading, Web Content, Publicity, Elder Care, Brochures, Feature Articles, Newspaper, Social Media, Publications, Published Author, Freelance Writing, WordPress, Press Releases, Non-profits
Education
California State University-Sacramento 2008 — 2010
Certified Gerontologist, Gerontology
California State University-Sacramento 2004 — 2006
BA, Journalism
Los Rios Cosumnes River College 1998 — 2001
AA, General Education
San Joaquin Delta College 1975 — 1976
General Education
SeniorScapes August 2011 - Present
Legacy Letters January 2008 - Present
CISCO & CO April 2011 - October 2013
Ashford University July 2010 - July 2013
Eskaton Villages Roseville and Placerville 2007 - 2010
Lakemont Homes July 2007 - January 2008
Herburger Publications October 2006 - July 2007
Sacramento State University January 2005 - December 2006
The Connection January 2000 - June 2001
The State Hornet, California State University January 1999 - January 2001
Skills
Photography, Copywriting, Interviewing, Magazine Writing, Blogging, senior marketing, senior life stories, gardening blogs, care blogs, Healthcare, Storytelling, Newsletters, Magazines, Creative Writing, Public Relations, Advertising, Research, Journalism, Teaching, Public Speaking, Interviews, Newspapers, QuarkXPress, Nonprofits, Books, Marketing, Editing, Publishing, Community Outreach, Social Networking, Radio, Time Management, Integrated Marketing, Copy Editing, Event Planning, Editorial, Proofreading, Web Content, Publicity, Elder Care, Brochures, Feature Articles, Newspaper, Social Media, Publications, Published Author, Freelance Writing, WordPress, Press Releases, Non-profits
Education
California State University-Sacramento 2008 — 2010
Certified Gerontologist, Gerontology
California State University-Sacramento 2004 — 2006
BA, Journalism
Los Rios Cosumnes River College 1998 — 2001
AA, General Education
San Joaquin Delta College 1975 — 1976
General Education
Angela Pata Angela Pata's The Connection Experience 2010 - 2011
Job Student at Finger Lakes Community College
Industry
Experience
The Connection 2010 - 2011
Finger Lakes Health 2008 - 2010
Skills
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Customer Service, Customer Satisfaction, Customer Retention, Negotiation, Public Speaking, Communication, Healthcare, PowerPoint
Education
Finger Lakes Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Administrative Assistant
The Connection 2010 - 2011
Finger Lakes Health 2008 - 2010
Skills
Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Customer Service, Customer Satisfaction, Customer Retention, Negotiation, Public Speaking, Communication, Healthcare, PowerPoint
Education
Finger Lakes Community College 2012 — 2014
Associate of Arts and Sciences (AAS), Administrative Assistant
Kerri Arena-Brooks Kerri Arena-Brooks's The Connection Experience July 2009 - March 2010
Job Mortgage Processor at Community Bank NA
Industry Banking
Experience
Community Bank May 2012 - Present
Community Bank NA October 2011 - Present
Community Bank NA September 2010 - Present
Community Bank March 2010 - October 2010
The Connection July 2009 - March 2010
Charlie’s Cleaners February 2009 - May 2009
Scott Maybee/Synergy Business Management May 2005 - February 2009
Education
Salamanca Central High School
General Studies Diploma
Jamestown Community College
AS, Business Administration
Community Bank May 2012 - Present
Community Bank NA October 2011 - Present
Community Bank NA September 2010 - Present
Community Bank March 2010 - October 2010
The Connection July 2009 - March 2010
Charlie’s Cleaners February 2009 - May 2009
Scott Maybee/Synergy Business Management May 2005 - February 2009
Education
Salamanca Central High School
General Studies Diploma
Jamestown Community College
AS, Business Administration
Joslin Bane Joslin Bane's The Connection Experience May 2012 - August 2012
Job Student at Jamestown Community College
Industry Consumer Services
Experience
The Connection May 2012 - August 2012
Social Services Child Care Unit May 2008 - August 2008
The Connection April 2006 - August 2006
Chautauqua County Social Services October 2005 - March 2006
Skills
Data Entry, Customer Service, Childcare, Microsoft Word, Microsoft Office, PowerPoint, Time Management, Customer Satisfaction, Microsoft Excel, Accounting, Conflict Resolution, Event Planning, Teamwork, Leadership, Social Networking
Education
National Center for Construction Education and Research 2010 — 2011
NCCER certified, Construction and Painting, 4.0
Jamestown Community College 2003 — 2010
none, Human Services, General, 3.96
Cassadaga Job Corps Center 2005 — 2005
certified nurses' aide license, Practical Nursing, Vocational Nursing and Nursing Assistants, 4.0
The Connection May 2012 - August 2012
Social Services Child Care Unit May 2008 - August 2008
The Connection April 2006 - August 2006
Chautauqua County Social Services October 2005 - March 2006
Skills
Data Entry, Customer Service, Childcare, Microsoft Word, Microsoft Office, PowerPoint, Time Management, Customer Satisfaction, Microsoft Excel, Accounting, Conflict Resolution, Event Planning, Teamwork, Leadership, Social Networking
Education
National Center for Construction Education and Research 2010 — 2011
NCCER certified, Construction and Painting, 4.0
Jamestown Community College 2003 — 2010
none, Human Services, General, 3.96
Cassadaga Job Corps Center 2005 — 2005
certified nurses' aide license, Practical Nursing, Vocational Nursing and Nursing Assistants, 4.0
Ann Wynne Ann Wynne's The Connection Experience August 2013 - August 2015
Job Training & Development Contractor
Industry Hospital & Health Care
Experience
The Connection August 2013 - August 2015
TE Connectivity July 2011 - September 2012
Northwest Eye September 2006 - July 2011
Mobile Diagnostic Imaging November 2003 - August 2006
Skills
Training, Operations Management, SharePoint, Cross-functional Team..., PowerPoint, Management, Administration, EMR, Leadership, Microsoft Office, Windows 7, Lean Tools, Business Objects, SnagIt, WebEx, GoToMeeting, Live Meeting, QuickBooks, Website Development, HTML 5, SumTotal, Visual Basic, SAP Implementation, SCORM, Toolbook, Epic Systems, Logician, Adobe Creative Suite, Project Management, Process Improvement, Customer Service
Education
Elgin Community College 1988 — 1990
Associate's degree, Business Administration and Management, General, 3.5
The Connection August 2013 - August 2015
TE Connectivity July 2011 - September 2012
Northwest Eye September 2006 - July 2011
Mobile Diagnostic Imaging November 2003 - August 2006
Skills
Training, Operations Management, SharePoint, Cross-functional Team..., PowerPoint, Management, Administration, EMR, Leadership, Microsoft Office, Windows 7, Lean Tools, Business Objects, SnagIt, WebEx, GoToMeeting, Live Meeting, QuickBooks, Website Development, HTML 5, SumTotal, Visual Basic, SAP Implementation, SCORM, Toolbook, Epic Systems, Logician, Adobe Creative Suite, Project Management, Process Improvement, Customer Service
Education
Elgin Community College 1988 — 1990
Associate's degree, Business Administration and Management, General, 3.5
Anna Valentin's The Connection Experience March 2010 - April 2011
Job Student at State University of New York College at Geneseo
Industry Law Practice
Experience
SUNY Geneseo August 2013 - Present
The Connection March 2010 - April 2011
The Connection March 2010 - April 2011
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Teamwork, Customer Service, English, Windows, Data Entry, Spanish
Education
SUNY Geneseo 2013 — 2015
Bachelor's degree, Psychology
Finger Lakes Community College 2000 — 2001
Associate of Arts and Sciences (AAS), Business Administration
SUNY Geneseo August 2013 - Present
The Connection March 2010 - April 2011
The Connection March 2010 - April 2011
Skills
Microsoft Word, PowerPoint, Microsoft Excel, Microsoft Office, Teamwork, Customer Service, English, Windows, Data Entry, Spanish
Education
SUNY Geneseo 2013 — 2015
Bachelor's degree, Psychology
Finger Lakes Community College 2000 — 2001
Associate of Arts and Sciences (AAS), Business Administration
Jessica Rumsey Jessica Rumsey's The Connection Experience April 2010 - Present
Job Arts and Crafts Professional
Industry Arts and Crafts
Experience
The Connection April 2010 - Present
Intermezzo @ The St.Elmos June 2011 - August 2011
Education
Kaplan University-Davenport Campus 2011 — 2014
AAS-Medical Assisting, Health Sciences
The Connection April 2010 - Present
Intermezzo @ The St.Elmos June 2011 - August 2011
Education
Kaplan University-Davenport Campus 2011 — 2014
AAS-Medical Assisting, Health Sciences
Neil Laumeyer Neil Laumeyer's The Connection Experience July 2010 - February 2011
Job Help Desk Analyst
Industry Information Technology and Services
Experience
Nesco Resource April 2015 - Present
Sitel January 2014 - April 2015
Sitel July 2011 - April 2014
2006 to 2009 January 2009 - November 2011
Data Listing Services dBa The connection July 2010 - April 2011
The Connection July 2010 - February 2011
Superior Technical Resources/Dresser-Rand Company June 2009 - July 2010
Alfred State College January 2009 - May 2009
Dundee, Area Youth Center November 2004 - January 2009
Skills
Windows 7, Customer Service, Troubleshooting, Technical Support, Microsoft Office, Windows XP, Active Directory, VMware, Access, Printers, Software Installation, Help Desk Support, Networking, Software Documentation, Hardware, Operating Systems, Linux, Virtual PC, Data Entry, Public Speaking, Call Centers, Windows Vista, Windows XP Pro, Apple, Organizational..., Communication Skills, Ticketing Systems, Network Administration, Computer Hardware, Customer Satisfaction, Team Leadership, Microsoft Word, Leadership, Security, Windows, Management, Time Management, Windows 10, VPN, Quality Assurance, iOS, Software uninstallation, Symantec Endpoint..., Office 2010, Office 2013, Listening Skills
Education
Alfred State College - SUNY College of Technology 2007 — 2009
Bachelors, Network Administration, 3.48
Alfred State College - SUNY College of Technology 2005 — 2007
Associates, Applied Science, Computer Information Systems, 3.28
Nesco Resource April 2015 - Present
Sitel January 2014 - April 2015
Sitel July 2011 - April 2014
2006 to 2009 January 2009 - November 2011
Data Listing Services dBa The connection July 2010 - April 2011
The Connection July 2010 - February 2011
Superior Technical Resources/Dresser-Rand Company June 2009 - July 2010
Alfred State College January 2009 - May 2009
Dundee, Area Youth Center November 2004 - January 2009
Skills
Windows 7, Customer Service, Troubleshooting, Technical Support, Microsoft Office, Windows XP, Active Directory, VMware, Access, Printers, Software Installation, Help Desk Support, Networking, Software Documentation, Hardware, Operating Systems, Linux, Virtual PC, Data Entry, Public Speaking, Call Centers, Windows Vista, Windows XP Pro, Apple, Organizational..., Communication Skills, Ticketing Systems, Network Administration, Computer Hardware, Customer Satisfaction, Team Leadership, Microsoft Word, Leadership, Security, Windows, Management, Time Management, Windows 10, VPN, Quality Assurance, iOS, Software uninstallation, Symantec Endpoint..., Office 2010, Office 2013, Listening Skills
Education
Alfred State College - SUNY College of Technology 2007 — 2009
Bachelors, Network Administration, 3.48
Alfred State College - SUNY College of Technology 2005 — 2007
Associates, Applied Science, Computer Information Systems, 3.28
Joseph Stefani Joseph Stefani's The Connection Experience June 2012 - August 2012
Job Technical Support Specialist at Adecco Staffing, USA
Industry Consumer Services
Experience
Adecco Staffing, USA July 2015 - Present
Chief Black Dog at Boy Scouts Of America September 2012 - Present
West St. Paul, Mendota Heights Independent School District 197 February 2007 - Present
Chief Black Dog District at Boy Scouts Of America March 2006 - Present
Expert Global Solutions September 2012 - May 2015
The Connection June 2012 - August 2012
Chief Black Dog District at Boy Scouts Of America March 2001 - February 2006
Family Management March 2000 - February 2001
Magnetic Data August 1998 - February 2000
Primo Refill, fka Culligan Store Solutions 1993 - 1998
Skills
Performance Improvement, Volunteer Management, Email Marketing, Adobe Acrobat, Recruiting, Creative Writing, Internal Communications, Mac, Dreamweaver, Advertising, New Business Development, Inventory Management, Cold Calling, Web Design, Salesforce.com, Branding & Identity, Social Networking, Community Outreach, Marketing Strategy, Sales Management, Copy Editing, Project Management, Team Building, Management, Sales
Education
Inver Hills Community College 1991 — 1993
Associate Arts, Economics, Mathematics
St. Paul College 1977 — 1979
Certificate Of Diploma, Electronic Technology
St. Paul College 1976 — 1977
Certificate Of Diploma, Electro-Mechanical Technology
Adecco Staffing, USA July 2015 - Present
Chief Black Dog at Boy Scouts Of America September 2012 - Present
West St. Paul, Mendota Heights Independent School District 197 February 2007 - Present
Chief Black Dog District at Boy Scouts Of America March 2006 - Present
Expert Global Solutions September 2012 - May 2015
The Connection June 2012 - August 2012
Chief Black Dog District at Boy Scouts Of America March 2001 - February 2006
Family Management March 2000 - February 2001
Magnetic Data August 1998 - February 2000
Primo Refill, fka Culligan Store Solutions 1993 - 1998
Skills
Performance Improvement, Volunteer Management, Email Marketing, Adobe Acrobat, Recruiting, Creative Writing, Internal Communications, Mac, Dreamweaver, Advertising, New Business Development, Inventory Management, Cold Calling, Web Design, Salesforce.com, Branding & Identity, Social Networking, Community Outreach, Marketing Strategy, Sales Management, Copy Editing, Project Management, Team Building, Management, Sales
Education
Inver Hills Community College 1991 — 1993
Associate Arts, Economics, Mathematics
St. Paul College 1977 — 1979
Certificate Of Diploma, Electronic Technology
St. Paul College 1976 — 1977
Certificate Of Diploma, Electro-Mechanical Technology
Benjamin Nease Benjamin Nease's The Connection Experience June 2010 - May 2011
Job Produce Clerk, Zupan's Markets
Industry Food Production
Experience
BPN Graphics December 2014 - Present
Zupan's Markets September 2014 - Present
Robbyn's Nest Designs December 2007 - Present
Consumer Cellular, Inc. June 2011 - September 2014
The Connection June 2010 - May 2011
Alfred State College August 2009 - May 2010
Alfred State College September 2006 - May 2009
Skills
Modeling, Video Editing, Sound Editing, Maya, Photoshop, Customer Service, Website Development
Education
Alfred State College - SUNY College of Technology 2006 — 2010
Bachelor (BS), Digital Media & Animation
Alfred State College - SUNY College of Technology 2006 — 2010
Associate (AS), Computer art and Design
Alfred State College - SUNY College of Technology 2004 — 2006
AOS Certified, Drafting/CAD & Technical Illustration
BPN Graphics December 2014 - Present
Zupan's Markets September 2014 - Present
Robbyn's Nest Designs December 2007 - Present
Consumer Cellular, Inc. June 2011 - September 2014
The Connection June 2010 - May 2011
Alfred State College August 2009 - May 2010
Alfred State College September 2006 - May 2009
Skills
Modeling, Video Editing, Sound Editing, Maya, Photoshop, Customer Service, Website Development
Education
Alfred State College - SUNY College of Technology 2006 — 2010
Bachelor (BS), Digital Media & Animation
Alfred State College - SUNY College of Technology 2006 — 2010
Associate (AS), Computer art and Design
Alfred State College - SUNY College of Technology 2004 — 2006
AOS Certified, Drafting/CAD & Technical Illustration
Elaine Beyer, MBA, SPHR, CCP Elaine Beyer, MBA, SPHR, CCP's The Connection Experience March 2011 - April 2011
Job Human Resource Partner at MRA
Industry Human Resources
Experience
MRA - The Management Association December 2014 - June 2015
USDA-APHIS July 2014 - October 2014
Lutheran Social Service of Minnesota February 2014 - July 2014
Minnesota Historical Society January 2012 - February 2014
Christopher and Banks November 2011 - December 2011
Accenture at Best Buy August 2011 - November 2011
The Connection March 2011 - April 2011
Magellan Health Services October 2009 - April 2011
City of St. Paul March 2010 - December 2010
ServiceMaster, Inc July 2009 - August 2009
Skills
Market Pricing, Job Descriptions, Job Analysis, Base Pay Administration, Benefits Administration, Employee Relations, Certified Compensation..., Senior Professional of..., Human Resources, Personnel Management, Organizational..., Employee Benefits, Performance Management, Training, Recruiting, Hiring, Labor Relations, Deferred Compensation, FMLA, Employee Engagement, Compensation & Benefit, Conflict Resolution, Employee Training, Team Building, Job Evaluation, Policy, Career Development, Payroll, Employment Law, Coaching, Career Counseling, Temporary Placement, Performance Appraisal
Education
University of St. Thomas
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Adler School of Professional Psychology
MA, Counseling Psychology
State University of New York at Binghamton
BA, Anthropology
MRA - The Management Association December 2014 - June 2015
USDA-APHIS July 2014 - October 2014
Lutheran Social Service of Minnesota February 2014 - July 2014
Minnesota Historical Society January 2012 - February 2014
Christopher and Banks November 2011 - December 2011
Accenture at Best Buy August 2011 - November 2011
The Connection March 2011 - April 2011
Magellan Health Services October 2009 - April 2011
City of St. Paul March 2010 - December 2010
ServiceMaster, Inc July 2009 - August 2009
Skills
Market Pricing, Job Descriptions, Job Analysis, Base Pay Administration, Benefits Administration, Employee Relations, Certified Compensation..., Senior Professional of..., Human Resources, Personnel Management, Organizational..., Employee Benefits, Performance Management, Training, Recruiting, Hiring, Labor Relations, Deferred Compensation, FMLA, Employee Engagement, Compensation & Benefit, Conflict Resolution, Employee Training, Team Building, Job Evaluation, Policy, Career Development, Payroll, Employment Law, Coaching, Career Counseling, Temporary Placement, Performance Appraisal
Education
University of St. Thomas
Master of Business Administration (MBA), Human Resources Management/Personnel Administration, General
Adler School of Professional Psychology
MA, Counseling Psychology
State University of New York at Binghamton
BA, Anthropology
Pat Fogarty Pat Fogarty's The Connection Experience January 2011 - April 2011
Job Graduate Administrator at University of Pittsburgh
Industry International Affairs
Experience
University of Pittsburgh June 2014 - Present
La Escuelita Arcoiris June 2013 - October 2013
Dozen Bake Shop January 2012 - May 2013
A W Farrell & Son, Inc. April 2011 - August 2011
The Connection January 2011 - April 2011
Peace Corps August 2009 - August 2010
Parkhurst Dining Services September 2008 - May 2009
Bob Evans Restaurant May 2004 - June 2006
Skills
Teaching, English, Non-profits, Spanish, ESL, Intercultural..., Research, International Relations, Public Speaking, Microsoft Office
Education
University of Pittsburgh School of Education 2015 — 2017
Masters of Education (MEd) with TESOL, Foreign Language Teacher Education
Allegheny College 2005 — 2009
BA, International Studies and Spanish (double)
Tecnológico de Monterrey 2008 — 2008
Study abroad, Spanish, History, Art, Architecture
University of Pittsburgh June 2014 - Present
La Escuelita Arcoiris June 2013 - October 2013
Dozen Bake Shop January 2012 - May 2013
A W Farrell & Son, Inc. April 2011 - August 2011
The Connection January 2011 - April 2011
Peace Corps August 2009 - August 2010
Parkhurst Dining Services September 2008 - May 2009
Bob Evans Restaurant May 2004 - June 2006
Skills
Teaching, English, Non-profits, Spanish, ESL, Intercultural..., Research, International Relations, Public Speaking, Microsoft Office
Education
University of Pittsburgh School of Education 2015 — 2017
Masters of Education (MEd) with TESOL, Foreign Language Teacher Education
Allegheny College 2005 — 2009
BA, International Studies and Spanish (double)
Tecnológico de Monterrey 2008 — 2008
Study abroad, Spanish, History, Art, Architecture
Amy Carls Amy Carls's The Connection Experience April 2013 - November 2013
Job Student at Ashford University
Industry
Experience
Ashford University April 2014 - Present
The Connection April 2013 - November 2013
First Transit February 2011 - December 2011
Skills
First Aid, Cpr Certified
Education
Ashford University 2014 — 2018
History
Jamestown Community College 2009 — 2010
N/A, N/A
Ashford University April 2014 - Present
The Connection April 2013 - November 2013
First Transit February 2011 - December 2011
Skills
First Aid, Cpr Certified
Education
Ashford University 2014 — 2018
History
Jamestown Community College 2009 — 2010
N/A, N/A
Jessica Hendricks Jessica Hendricks's The Connection Experience August 2005 - April 2015
Job Data Analyst at Midwest Veterinary Supply
Industry Telecommunications
Experience
Midwest Veterinary Supply April 2015 - Present
The Connection August 2005 - April 2015
Advanced Wireless Communications May 2001 - July 2005
Xact! May 1999 - May 2001
Coca-Cola Enterprises August 1997 - May 1999
Skills
Call Centers, Customer Service, Microsoft Excel, Customer Satisfaction, Customer Experience, PowerPoint, Technical Support, Contact Centers, Troubleshooting, Computer Hardware, Team Building, Telecommunications, Process Improvement, Leadership, Microsoft Office, Analysis, Microsoft Word, Sales, Performance Management
Education
New Horizon Learning Center 1999 — 1999
Microsoft Office
Dakota County Technical College 1997 — 1998
Accounting
Midwest Veterinary Supply April 2015 - Present
The Connection August 2005 - April 2015
Advanced Wireless Communications May 2001 - July 2005
Xact! May 1999 - May 2001
Coca-Cola Enterprises August 1997 - May 1999
Skills
Call Centers, Customer Service, Microsoft Excel, Customer Satisfaction, Customer Experience, PowerPoint, Technical Support, Contact Centers, Troubleshooting, Computer Hardware, Team Building, Telecommunications, Process Improvement, Leadership, Microsoft Office, Analysis, Microsoft Word, Sales, Performance Management
Education
New Horizon Learning Center 1999 — 1999
Microsoft Office
Dakota County Technical College 1997 — 1998
Accounting
Toni Anderson Toni Anderson's The Connection Experience August 2011 - April 2012
Job Billing Supervisor at Meridian
Industry Printing
Experience
Meridian August 2012 - Present
The Connection August 2011 - April 2012
Denver Boulder Couriers August 2006 - May 2011
Marshalls January 2006 - August 2006
American Computer Supplies January 2006 - August 2006
Skills
Microsoft Office, Customer Service, Windows, Microsoft Excel, HTML, Troubleshooting, Sales, Microsoft Word, PowerPoint, Team Leadership, Access, Databases, Account Management, Adobe Acrobat, Direct Marketing, Offset Printing, Management
Education
Colorado Christian University 2009 — 2011
Bachelor's of Science, Computer Information Systems
Rock Valley College 1996 — 1999
Associate's Degree, Art
Meridian August 2012 - Present
The Connection August 2011 - April 2012
Denver Boulder Couriers August 2006 - May 2011
Marshalls January 2006 - August 2006
American Computer Supplies January 2006 - August 2006
Skills
Microsoft Office, Customer Service, Windows, Microsoft Excel, HTML, Troubleshooting, Sales, Microsoft Word, PowerPoint, Team Leadership, Access, Databases, Account Management, Adobe Acrobat, Direct Marketing, Offset Printing, Management
Education
Colorado Christian University 2009 — 2011
Bachelor's of Science, Computer Information Systems
Rock Valley College 1996 — 1999
Associate's Degree, Art
Ashley Smith Ashley Smith's The Connection Experience May 2010 - August 2010
Job Intake Coordinator/ Case Manager at Modern Guidance Services, Inc.
Industry Mental Health Care
Experience
Modern Guidance Services, Inc. May 2012 - Present
North Carolina Wesleyan College August 2006 - December 2011
The Connection May 2010 - August 2010
Best Buy March 2009 - December 2009
Skills
Lotus Notes, Microsoft Office, Social Media, Community Outreach, Customer Service, Microsoft Word, Public Speaking, PowerPoint, Time Management, Microsoft Excel, Technical Support, Telephone Skills, Nonprofits, Teamwork, Windows, Cpr Certified, Team Leadership, Outlook
Education
American Public University System 2012 — 2013
North Carolina Wesleyan College 2006 — 2011
Bachelor of Arts, Criminal Justice
Modern Guidance Services, Inc. May 2012 - Present
North Carolina Wesleyan College August 2006 - December 2011
The Connection May 2010 - August 2010
Best Buy March 2009 - December 2009
Skills
Lotus Notes, Microsoft Office, Social Media, Community Outreach, Customer Service, Microsoft Word, Public Speaking, PowerPoint, Time Management, Microsoft Excel, Technical Support, Telephone Skills, Nonprofits, Teamwork, Windows, Cpr Certified, Team Leadership, Outlook
Education
American Public University System 2012 — 2013
North Carolina Wesleyan College 2006 — 2011
Bachelor of Arts, Criminal Justice
Courtney Hilliard Courtney Hilliard's The Connection Experience August 2010 - March 2011
Job hello!!!
Industry Retail
Experience
Walmart April 2011 - Present
The Connection August 2010 - March 2011
Education
Bryant & Stratton College 2010 — 2014
Walmart April 2011 - Present
The Connection August 2010 - March 2011
Education
Bryant & Stratton College 2010 — 2014
Anna Elshennawi's The Connection Experience April 2010 - February 2011
Job Secretary at Geneva Landlords Association
Industry Religious Institutions
Experience
Geneva Landlords Association April 2011 - Present
Penn Yan United Methodist Church March 2011 - October 2014
The Connection April 2010 - February 2011
PEACE MEMORIAL PRESBYTERIAN CHURCH September 2007 - September 2008
First Presbyterian Church November 2003 - August 2007
NEW HOPE MISSIONARY BAPTIST CHURCH September 2002 - November 2003
KINKO'S June 2000 - December 2001
UNITED COMMUNITY CHURCH January 1997 - January 1998
Skills
Data Entry, Multilingual, Fax, Newsletters, Microsoft Publisher, Filing, PowerPoint, Invoicing, Microsoft Excel, Receptionist Duties, Desktop Publishing, Brochures, Customer Service, Copying, Administrative..., Administrative...
Education
Finger Lakes Community College 2012 — 2013
Tompkins Cortland Community College 1998 — 2000
AAS, Computer Information Systems
Geneva Landlords Association April 2011 - Present
Penn Yan United Methodist Church March 2011 - October 2014
The Connection April 2010 - February 2011
PEACE MEMORIAL PRESBYTERIAN CHURCH September 2007 - September 2008
First Presbyterian Church November 2003 - August 2007
NEW HOPE MISSIONARY BAPTIST CHURCH September 2002 - November 2003
KINKO'S June 2000 - December 2001
UNITED COMMUNITY CHURCH January 1997 - January 1998
Skills
Data Entry, Multilingual, Fax, Newsletters, Microsoft Publisher, Filing, PowerPoint, Invoicing, Microsoft Excel, Receptionist Duties, Desktop Publishing, Brochures, Customer Service, Copying, Administrative..., Administrative...
Education
Finger Lakes Community College 2012 — 2013
Tompkins Cortland Community College 1998 — 2000
AAS, Computer Information Systems
Dave Sawtelle Dave Sawtelle's The Connection Experience May 2002 - December 2003
Job Owner, ORCHA (Orchestrated Achievements)
Industry Management Consulting
Experience
ORCHA (Orchestrated Achievements) January 2008 - Present
The Employers Edge April 2005 - February 2008
The Connection May 2002 - December 2003
Convergys Corporation 1996 - 2001
SPS Payment Systems 1989 - 1996
Skills
Executive Coaching, Management Consulting, Organizational..., Organizational..., Change Management, Leadership Development, Talent Management, Designing, Coaching, Leadership, Training, Business Strategy, Sales, Human Resources, Program Management, New Business Development, CRM, Management, Operations Management, Performance Management, Analysis, Call Centers, Recruiting, Employee Relations, Team Building, Employee Training, Instructional Design, Process Improvement, Talent Acquisition, Customer Service, Employee Benefits
Education
Augustana University (SD) 1985 — 1987
ORCHA (Orchestrated Achievements) January 2008 - Present
The Employers Edge April 2005 - February 2008
The Connection May 2002 - December 2003
Convergys Corporation 1996 - 2001
SPS Payment Systems 1989 - 1996
Skills
Executive Coaching, Management Consulting, Organizational..., Organizational..., Change Management, Leadership Development, Talent Management, Designing, Coaching, Leadership, Training, Business Strategy, Sales, Human Resources, Program Management, New Business Development, CRM, Management, Operations Management, Performance Management, Analysis, Call Centers, Recruiting, Employee Relations, Team Building, Employee Training, Instructional Design, Process Improvement, Talent Acquisition, Customer Service, Employee Benefits
Education
Augustana University (SD) 1985 — 1987
Michele Binezewski Michele Binezewski's The Connection Experience 2001 - 2006
Job Licensed Professional Counselor at Healthy Solutions, A Counseling Service, LLC
Industry Mental Health Care
Experience
Healthy Solutions, A Counseling Service, LLC February 2009 - Present
Catholic Charities November 2006 - February 2009
The Connection 2001 - 2006
Skills
Counseling, Reiki, Motivational..., PTSD, Mental Health Counseling, Grief Counseling, Life Transitions, Psychotherapy, Post Traumatic Stress, Anger Management, Family Therapy, Group Therapy, Co-occurring Disorders, Dual Diagnosis, Behavioral Health, Crisis Intervention, Substance Use Disorders
Education
Central Connecticut State University 1999 — 2001
MS, Rehabilitation Counseling
Healthy Solutions, A Counseling Service, LLC February 2009 - Present
Catholic Charities November 2006 - February 2009
The Connection 2001 - 2006
Skills
Counseling, Reiki, Motivational..., PTSD, Mental Health Counseling, Grief Counseling, Life Transitions, Psychotherapy, Post Traumatic Stress, Anger Management, Family Therapy, Group Therapy, Co-occurring Disorders, Dual Diagnosis, Behavioral Health, Crisis Intervention, Substance Use Disorders
Education
Central Connecticut State University 1999 — 2001
MS, Rehabilitation Counseling
Brigid Conway Brigid Conway's The Connection Experience 2009 - 2010
Job Sales Specialist II Business Banker at Wells Fargo Bank
Industry Real Estate
Experience
Wells Fargo Bank November 2013 - Present
Wells Fargo November 2011 - November 2013
FORTE PARTNERS January 2011 - November 2011
AMERICAN FAMILY LIFE ASSURANCE CO (AFLAC) June 2010 - June 2011
The Connection 2009 - 2010
PLATINUM SERVICES and COLONIAL LIFE INS August 2007 - December 2008
CONWAY REAL ESTATE APPRAISALS, LLC October 1999 - December 2008
BURNLEY RE SERVICES March 1997 - October 1999
Wells Fargo, Temple Inland Mortgage, Bank St Croix, 1st Federal LaCrosse, Eagle Mortgage, IMS Mtg 1983 - 1997
Skills
Sales, Customer Service, Microsoft Office, Loans, Banking, Microsoft Excel, Leadership, Outlook, Small Business, Real Estate, Microsoft Word, Insurance, Mortgage Lending, Cold Calling, Customer Retention, Health Insurance, Supplemental Health..., Life Insurance, Residential Mortgages, Mortgage Originator, Mortgage Processor, Credit Analysis, Mortgage Closer, Real Property Appraiser..., Mortgage Banking, Certified Real Estate..., Credit, Financial Services, Investment Properties, Loan Origination, Commercial Lending, Management, Refinance, Customer Satisfaction, Call Centers, FHA, Underwriting, Investments, Adobe Professional, SharePoint, MLS, ACI Appraisal Software, Job Coaching, Coaching
Education
Chippewa Valley Technical College 2007 — 2013
Accident & Health Ins, Life Insurance, Accident and Health Ins and Life Insurance
ProSource 1996 — 2008
Certified Residential Real Estate Appraiser, Real Property Appraiser
Wells Fargo Bank November 2013 - Present
Wells Fargo November 2011 - November 2013
FORTE PARTNERS January 2011 - November 2011
AMERICAN FAMILY LIFE ASSURANCE CO (AFLAC) June 2010 - June 2011
The Connection 2009 - 2010
PLATINUM SERVICES and COLONIAL LIFE INS August 2007 - December 2008
CONWAY REAL ESTATE APPRAISALS, LLC October 1999 - December 2008
BURNLEY RE SERVICES March 1997 - October 1999
Wells Fargo, Temple Inland Mortgage, Bank St Croix, 1st Federal LaCrosse, Eagle Mortgage, IMS Mtg 1983 - 1997
Skills
Sales, Customer Service, Microsoft Office, Loans, Banking, Microsoft Excel, Leadership, Outlook, Small Business, Real Estate, Microsoft Word, Insurance, Mortgage Lending, Cold Calling, Customer Retention, Health Insurance, Supplemental Health..., Life Insurance, Residential Mortgages, Mortgage Originator, Mortgage Processor, Credit Analysis, Mortgage Closer, Real Property Appraiser..., Mortgage Banking, Certified Real Estate..., Credit, Financial Services, Investment Properties, Loan Origination, Commercial Lending, Management, Refinance, Customer Satisfaction, Call Centers, FHA, Underwriting, Investments, Adobe Professional, SharePoint, MLS, ACI Appraisal Software, Job Coaching, Coaching
Education
Chippewa Valley Technical College 2007 — 2013
Accident & Health Ins, Life Insurance, Accident and Health Ins and Life Insurance
ProSource 1996 — 2008
Certified Residential Real Estate Appraiser, Real Property Appraiser
Neil B. Hingorani Neil B. Hingorani's The Connection Experience September 2011 - Present
Job Wellness Specialist at Health Fitness Corporation
Industry Health, Wellness and Fitness
Experience
Eclipse Fitness April 2013 - Present
The Connection September 2011 - Present
Johnson & Johnson May 2011 - Present
Health Fitness Corporation 2011 - Present
Eforea Spa June 2011 - June 2012
Robert Wood Johnson Fitness and Wellness July 2010 - March 2011
Skills
Ballet, Fitness, Personal Training, Health Promotion, Health Education, Wellness, Nutrition, ACSM, Cpr Certified, Zumba, Pilates, Exercise Physiology, Fitness Training, Exercise Prescription, Wellness Coaching, Yoga, Strength Training, Kinesiology, First Aid, Public Speaking, Group Exercise..., Injury Prevention, Boot Camp, Lifestyle
Education
Kean University 2006 — 2011
Bachelor's of Science, Adult Fitness
Montclair State University 2004 — 2006
Scotch-Plains Fanwood H.S. 2000 — 2004
High School Diploma, General Education
Eclipse Fitness April 2013 - Present
The Connection September 2011 - Present
Johnson & Johnson May 2011 - Present
Health Fitness Corporation 2011 - Present
Eforea Spa June 2011 - June 2012
Robert Wood Johnson Fitness and Wellness July 2010 - March 2011
Skills
Ballet, Fitness, Personal Training, Health Promotion, Health Education, Wellness, Nutrition, ACSM, Cpr Certified, Zumba, Pilates, Exercise Physiology, Fitness Training, Exercise Prescription, Wellness Coaching, Yoga, Strength Training, Kinesiology, First Aid, Public Speaking, Group Exercise..., Injury Prevention, Boot Camp, Lifestyle
Education
Kean University 2006 — 2011
Bachelor's of Science, Adult Fitness
Montclair State University 2004 — 2006
Scotch-Plains Fanwood H.S. 2000 — 2004
High School Diploma, General Education
Kyle J. Bowman Kyle J. Bowman's The Connection Experience August 2014 - May 2015
Job Writer, Graphic Artist
Industry Writing and Editing
Experience
The Connection August 2014 - May 2015
Dollar Tree Stores July 2008 - August 2014
Auxiliary Campus Enterprises and Services January 2012 - May 2012
Hallwalls Contemporary Arts Center September 2011 - January 2012
Skills
Editing, Writing, Digital Media, Film, Proofreading, Newspapers, Adobe Flash
Education
Alfred State College - SUNY College of Technology 2008 — 2012
Bachelor’s Degree, Digital Media and Animation
The Connection August 2014 - May 2015
Dollar Tree Stores July 2008 - August 2014
Auxiliary Campus Enterprises and Services January 2012 - May 2012
Hallwalls Contemporary Arts Center September 2011 - January 2012
Skills
Editing, Writing, Digital Media, Film, Proofreading, Newspapers, Adobe Flash
Education
Alfred State College - SUNY College of Technology 2008 — 2012
Bachelor’s Degree, Digital Media and Animation
Jim Rossing Jim Rossing's The Connection Experience September 2014 - Present
Job CSR at The Connection
Industry Consumer Services
Experience
The Connection September 2014 - Present
Blue Collar Wordwear July 2013 - January 2014
The Connection July 2009 - June 2012
Bush Industries August 1997 - November 2007
Skills
Customer Service, Customer Satisfaction, Call Centers, Customer Experience, Telephone Skills, Troubleshooting
Education
Jamestown Business College 2009 — 2012
Associate in Applied Science, Business Administration/Information Technology, 3.0
The Connection September 2014 - Present
Blue Collar Wordwear July 2013 - January 2014
The Connection July 2009 - June 2012
Bush Industries August 1997 - November 2007
Skills
Customer Service, Customer Satisfaction, Call Centers, Customer Experience, Telephone Skills, Troubleshooting
Education
Jamestown Business College 2009 — 2012
Associate in Applied Science, Business Administration/Information Technology, 3.0
Monica Ksir Monica Ksir's The Connection Experience April 2002 - October 2002
Job Certified Nursing Aide
Industry Hospital & Health Care
Experience
Yates Petroleum Corporation April 2010 - April 2013
Kmart April 2009 - April 2010
Yates Petroleum Corporation April 2008 - June 2008
Dillards, Inc November 2006 - June 2007
United States Air Force May 2003 - October 2006
Calendar Club October 2002 - February 2003
The Connection April 2002 - October 2002
Ozark Country Crafts November 2001 - February 2002
Skills
Microsoft Excel, Outlook, Microsoft Word, Ten Key, Typing, Supervising, Customer Service, Multi-line Phone, Phone Etiquette, AS400 system, Process Improvement, Contract Negotiation, Accounts Receivable, Customer Satisfaction, Analysis, Inventory Management, Accounting, Microsoft Office, Financial Analysis, Sales, Cash Register, Budgets, Contract Management, Forecasting, Supervisory Skills, Account Reconciliation, Accounts Payable, PowerPoint
Education
Central New Mexico Community College 2015 — 2015
CNA, Health Care
The University of New Mexico
Bachelor of Applied Science (BASc), General Studies, with transfer credits, Junior 3rd year
Community College of the Air Force 2003 — 2006
Carlsbad High School 1996 — 2000
High School Diploma
Yates Petroleum Corporation April 2010 - April 2013
Kmart April 2009 - April 2010
Yates Petroleum Corporation April 2008 - June 2008
Dillards, Inc November 2006 - June 2007
United States Air Force May 2003 - October 2006
Calendar Club October 2002 - February 2003
The Connection April 2002 - October 2002
Ozark Country Crafts November 2001 - February 2002
Skills
Microsoft Excel, Outlook, Microsoft Word, Ten Key, Typing, Supervising, Customer Service, Multi-line Phone, Phone Etiquette, AS400 system, Process Improvement, Contract Negotiation, Accounts Receivable, Customer Satisfaction, Analysis, Inventory Management, Accounting, Microsoft Office, Financial Analysis, Sales, Cash Register, Budgets, Contract Management, Forecasting, Supervisory Skills, Account Reconciliation, Accounts Payable, PowerPoint
Education
Central New Mexico Community College 2015 — 2015
CNA, Health Care
The University of New Mexico
Bachelor of Applied Science (BASc), General Studies, with transfer credits, Junior 3rd year
Community College of the Air Force 2003 — 2006
Carlsbad High School 1996 — 2000
High School Diploma
Adam Snide's The Connection Experience February 2015 - Present
Job Manager of Training and Quality at The Connection
Industry Professional Training & Coaching
Experience
The Connection February 2015 - Present
The Connection July 2014 - February 2015
Sutherland Global Services February 2014 - July 2014
Sutherland Global Services November 2009 - February 2014
Skills
Microsoft Excel, Project Management, Microsoft Office, Linux, Windows, Business Analysis, ASP.NET, Program Management, Team Leadership, Web Development, Web Services, New Business Development, Account Management, Business Strategy, Project Planning, Customer Service, Management, Leadership, Team Management, Marketing Strategy, Process Improvement, Social Media Marketing, CRM, Training, Strategic Planning, Social Networking, Social Media
Education
Clarkson University
The Connection February 2015 - Present
The Connection July 2014 - February 2015
Sutherland Global Services February 2014 - July 2014
Sutherland Global Services November 2009 - February 2014
Skills
Microsoft Excel, Project Management, Microsoft Office, Linux, Windows, Business Analysis, ASP.NET, Program Management, Team Leadership, Web Development, Web Services, New Business Development, Account Management, Business Strategy, Project Planning, Customer Service, Management, Leadership, Team Management, Marketing Strategy, Process Improvement, Social Media Marketing, CRM, Training, Strategic Planning, Social Networking, Social Media
Education
Clarkson University
Jessica Dineen Jessica Dineen's The Connection Experience May 2010 - August 2011
Job Vocational Rehabilitation Counselor at PA Office of Vocational Rehabilitation (OVR)
Industry Individual & Family Services
Experience
PA Office of Vocational Rehabilitation (OVR) January 2014 - Present
Edinboro University of Pennsylvania January 2012 - December 2013
Mental Health Associaton in Cattaraugus County- Camp New Horizons June 2012 - July 2012
The Connection May 2010 - August 2011
Skills
Disabilities, Vocational..., Mental Health Counseling, Career Counseling, Case Management, Customer Service, Interpersonal..., Residence Life, Crisis Communications, Crisis Management, Resume Writing, Conflict Resolution, Non-Violent Crisis..., Staff Supervision, Progress Notes, Early Childhood..., Special Education, Child Development, Writing, Creative Writing, Team Leadership, Program Evaluation, Teaching, Community Outreach, Mental Health, Program Development, Nonprofits, Psychotherapy
Education
Edinboro University of Pennsylvania 2011 — 2014
Master of Arts (M.A.) in Rehabilitation Counseling
Edinboro University of Pennsylvania 2007 — 2011
Bachelor of Arts (B.A.) in Individualized Studies
Ellicottville Central School 1996 — 2007
Regents Diploma
PA Office of Vocational Rehabilitation (OVR) January 2014 - Present
Edinboro University of Pennsylvania January 2012 - December 2013
Mental Health Associaton in Cattaraugus County- Camp New Horizons June 2012 - July 2012
The Connection May 2010 - August 2011
Skills
Disabilities, Vocational..., Mental Health Counseling, Career Counseling, Case Management, Customer Service, Interpersonal..., Residence Life, Crisis Communications, Crisis Management, Resume Writing, Conflict Resolution, Non-Violent Crisis..., Staff Supervision, Progress Notes, Early Childhood..., Special Education, Child Development, Writing, Creative Writing, Team Leadership, Program Evaluation, Teaching, Community Outreach, Mental Health, Program Development, Nonprofits, Psychotherapy
Education
Edinboro University of Pennsylvania 2011 — 2014
Master of Arts (M.A.) in Rehabilitation Counseling
Edinboro University of Pennsylvania 2007 — 2011
Bachelor of Arts (B.A.) in Individualized Studies
Ellicottville Central School 1996 — 2007
Regents Diploma
Brandon DeGolier Brandon DeGolier's The Connection Experience March 2014 - Present
Job Team Supervisor at The Connection
Industry Outsourcing/Offshoring
Experience
The Connection March 2014 - Present
The Connection March 2012 - March 2014
Tops Markets August 2009 - March 2014
Skills
Customer Satisfaction, Time Management, Customer Service, Management, Training, Microsoft Office, Call Centers, Quality Assurance, Coaching, Team Leadership, Databases, Telephone Skills, Data Entry, Outlook, Customer Retention, Employee Training, Teamwork, Multi Tasking, Reliability, Typing, Critical Thinking, Cashiering, Phone Etiquette, Customer Experience, Troubleshooting, Access, Windows 7, Customer Support, Windows XP, Microsoft Office 2007, Supervisory Skills, Administration, Internet Explorer, Leadership, Team Building, Microsoft Excel, Microsoft Word, Retail, Technical Support, Performance Management, Problem Solving
Education
University of Phoenix 2011 — 2015
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance, 3.29 GPA
Jamestown Community College 2009 — 2011
Computer Information Systems
The Connection March 2014 - Present
The Connection March 2012 - March 2014
Tops Markets August 2009 - March 2014
Skills
Customer Satisfaction, Time Management, Customer Service, Management, Training, Microsoft Office, Call Centers, Quality Assurance, Coaching, Team Leadership, Databases, Telephone Skills, Data Entry, Outlook, Customer Retention, Employee Training, Teamwork, Multi Tasking, Reliability, Typing, Critical Thinking, Cashiering, Phone Etiquette, Customer Experience, Troubleshooting, Access, Windows 7, Customer Support, Windows XP, Microsoft Office 2007, Supervisory Skills, Administration, Internet Explorer, Leadership, Team Building, Microsoft Excel, Microsoft Word, Retail, Technical Support, Performance Management, Problem Solving
Education
University of Phoenix 2011 — 2015
Bachelor of Science (BS), Computer and Information Systems Security/Information Assurance, 3.29 GPA
Jamestown Community College 2009 — 2011
Computer Information Systems
Katelin Champion Katelin Champion's The Connection Experience December 2011 - Present
Job Worship Coordinator at Faith Lutheran Church, Golden CO
Industry Music
Experience
Faith Lutheran Church, Golden CO September 2012 - Present
The Connection December 2011 - Present
Freelance Musician / Producer / Engineer September 2005 - Present
High View Church June 2010 - June 2012
High View Church 2009 - June 2012
Skills
Band, Music, Guitar, Bass, Drums, Musicians, Graphic Design, Vocals, Music Education, Composition, Classical, Social Media Marketing, Social Media Outreach, Web Site Editing, Website Development, Studio Recording, Audio Engineering, Audio Editing, Audio Post Production, Music Theory, Singer-songwriter, Sound, Guitarist, Logic Pro, Pro Tools, Recording
Education
University of Colorado Denver 2015 — 2017
Bachelor of Arts (B.A.), Recording Arts Technology/Technician
Community College of Denver 2012 — 2015
Associate of Arts, Music Theory and Composition, 3.59
Faith Lutheran Church, Golden CO September 2012 - Present
The Connection December 2011 - Present
Freelance Musician / Producer / Engineer September 2005 - Present
High View Church June 2010 - June 2012
High View Church 2009 - June 2012
Skills
Band, Music, Guitar, Bass, Drums, Musicians, Graphic Design, Vocals, Music Education, Composition, Classical, Social Media Marketing, Social Media Outreach, Web Site Editing, Website Development, Studio Recording, Audio Engineering, Audio Editing, Audio Post Production, Music Theory, Singer-songwriter, Sound, Guitarist, Logic Pro, Pro Tools, Recording
Education
University of Colorado Denver 2015 — 2017
Bachelor of Arts (B.A.), Recording Arts Technology/Technician
Community College of Denver 2012 — 2015
Associate of Arts, Music Theory and Composition, 3.59
Eric Siwula's The Connection Experience December 2014 - January 2015
Job Historian
Industry Research
Experience
Winter kill... upcoming movie HistorianHistorian-at-LargeJanuary 2014 - Present
Research January 2014 - Present
Moonbrook Country Club June 2015 - July 2015
The Connection December 2014 - January 2015
The Springs Restaurant May 2014 - November 2014
Skills
Film, Public Speaking, Customer Service, Editing, Social Media, Creative Writing, Blogging, Public Relations, Microsoft Word, Event Planning, Social Networking, Research, Writing, Entertainment, History, Critical Thinking, Photography, Proofreading, Facebook, Community Outreach, Nonprofits, Microsoft Office, Museums, Art, Grants, Event Management, Fundraising, Program Development
Education
State University of New York Empire State College 2010 — 2013
Bachelors Degree, American Constitutional History
Jamestown Community College 2000 — 2002
Associate's degree, Social Sciences
Winter kill... upcoming movie HistorianHistorian-at-LargeJanuary 2014 - Present
Research January 2014 - Present
Moonbrook Country Club June 2015 - July 2015
The Connection December 2014 - January 2015
The Springs Restaurant May 2014 - November 2014
Skills
Film, Public Speaking, Customer Service, Editing, Social Media, Creative Writing, Blogging, Public Relations, Microsoft Word, Event Planning, Social Networking, Research, Writing, Entertainment, History, Critical Thinking, Photography, Proofreading, Facebook, Community Outreach, Nonprofits, Microsoft Office, Museums, Art, Grants, Event Management, Fundraising, Program Development
Education
State University of New York Empire State College 2010 — 2013
Bachelors Degree, American Constitutional History
Jamestown Community College 2000 — 2002
Associate's degree, Social Sciences
Ross Kokenge Ross Kokenge's The Connection Experience June 2003 - May 2008
Job Graduate in Geographic Information Technology with a Certificate in GIT and Geomatics
Industry Information Technology and Services
Experience
U.S. Bank October 2013 - Present
Hotel Albuquerque at Old Town April 2013 - July 2013
Hotel Albuquerque at Old Town April 2010 - July 2013
Camp Frank Rand/ Gorham Scout Ranch May 2008 - August 2010
Rainbow Ryders Hot Air Balloon Company, Inc. April 2009 - May 2010
KTM Labor and Machines August 2008 - January 2009
The Connection June 2003 - May 2008
Skills
3D GIS, GIS Modeling, GIS, ArcGIS, Cartography, Presentations, Databases, Data Analysis, ENVI, CAD, JavaScript, C++, Oracle SQL, Photoshop, Microsoft Office
Education
Central New Mexico Community College 2003 — 2012
Geographic Information Technology, Geography and Cartography, 3.25
East Mountain High School
U.S. Bank October 2013 - Present
Hotel Albuquerque at Old Town April 2013 - July 2013
Hotel Albuquerque at Old Town April 2010 - July 2013
Camp Frank Rand/ Gorham Scout Ranch May 2008 - August 2010
Rainbow Ryders Hot Air Balloon Company, Inc. April 2009 - May 2010
KTM Labor and Machines August 2008 - January 2009
The Connection June 2003 - May 2008
Skills
3D GIS, GIS Modeling, GIS, ArcGIS, Cartography, Presentations, Databases, Data Analysis, ENVI, CAD, JavaScript, C++, Oracle SQL, Photoshop, Microsoft Office
Education
Central New Mexico Community College 2003 — 2012
Geographic Information Technology, Geography and Cartography, 3.25
East Mountain High School
Kaitlyn Wescott Kaitlyn Wescott's The Connection Experience July 2013 - October 2013
Job Librarian's Assistant at James Prendergast Library
Industry Museums and Institutions
Experience
James Prendergast Library October 2013 - Present
The Connection July 2013 - October 2013
St. Lawrence County History Center January 2013 - May 2013
SUNY Potsdam September 2011 - May 2013
Fenton History Center December 2012 - January 2013
PACES Dining Services January 2012 - December 2012
Skills
Public Speaking, Research, Social Media, Event Planning, Microsoft Office, Editing, PowerPoint, Theatre, Creative Writing, Event Management, Public Relations, History, Time Management, Critical Thinking
Education
SUNY Potsdam 2011 — 2013
Bachelor of Arts (B.A.), History
Jamestown Community College 2008 — 2011
Social Studies, History
Jamestown Community College 2008 — 2011
Adolescent Education, Education
James Prendergast Library October 2013 - Present
The Connection July 2013 - October 2013
St. Lawrence County History Center January 2013 - May 2013
SUNY Potsdam September 2011 - May 2013
Fenton History Center December 2012 - January 2013
PACES Dining Services January 2012 - December 2012
Skills
Public Speaking, Research, Social Media, Event Planning, Microsoft Office, Editing, PowerPoint, Theatre, Creative Writing, Event Management, Public Relations, History, Time Management, Critical Thinking
Education
SUNY Potsdam 2011 — 2013
Bachelor of Arts (B.A.), History
Jamestown Community College 2008 — 2011
Social Studies, History
Jamestown Community College 2008 — 2011
Adolescent Education, Education
Fred Weiner's The Connection Experience 1981 - Present
Job President, The Connection
Industry Outsourcing/Offshoring
Experience
The Connection 1981 - Present
Education
Colorado College 1975 — 1980
BA, Business, Math, Economics
The Connection 1981 - Present
Education
Colorado College 1975 — 1980
BA, Business, Math, Economics
Jade Giesen Jade Giesen's The Connection Experience January 2012 - October 2013
Job Manager; Global Sourcing and Execution; Best Buy Co, Inc.
Industry Retail
Experience
Best Buy December 2014 - Present
The Connection January 2012 - October 2013
The Connection April 1998 - January 2012
DecisionOne April 2001 - May 2004
Skills
Customer Satisfaction, Contact Centers, Call Center, Customer Experience, Inbound Marketing, Customer Retention, BPO, Workforce Management, Management, Coaching Staff, Sales Presentations, Call Centers, Call Center Development, Coaching, Telemarketing, Lead Generation, Outsourcing, Sales, Account Management, Leadership, Customer Service, Team Leadership, Team Building, Process Improvement, Strategic Planning, CRM
Education
Univeristy of Minnesota 1993 — 1995
Drake University 1992 — 1993
Best Buy December 2014 - Present
The Connection January 2012 - October 2013
The Connection April 1998 - January 2012
DecisionOne April 2001 - May 2004
Skills
Customer Satisfaction, Contact Centers, Call Center, Customer Experience, Inbound Marketing, Customer Retention, BPO, Workforce Management, Management, Coaching Staff, Sales Presentations, Call Centers, Call Center Development, Coaching, Telemarketing, Lead Generation, Outsourcing, Sales, Account Management, Leadership, Customer Service, Team Leadership, Team Building, Process Improvement, Strategic Planning, CRM
Education
Univeristy of Minnesota 1993 — 1995
Drake University 1992 — 1993
Jamie Evan Jamie Evan's The Connection Experience July 2008 - June 2013
Job Owner/Operator at GOG Phoenix Rising Inc
Industry Outsourcing/Offshoring
Experience
GOG Phoenix Rising Inc June 2013 - Present
The Connection July 2008 - June 2013
Skills
Call Centers, Workforce Management, BPO, Outsourcing, Program Management, Call Center Development, Customer Experience, Training, Performance Management, Process Improvement, Customer Satisfaction, Telemarketing, Customer Service, Management, Project Management, Coaching, Leadership, Employee Training, Team Management, Team Leadership
Education
Jamestown Community College
Associate of Science (A.S.), Social Sciences
State University of New York College at Fredonia
BS, Elementary Education and Teaching
GOG Phoenix Rising Inc June 2013 - Present
The Connection July 2008 - June 2013
Skills
Call Centers, Workforce Management, BPO, Outsourcing, Program Management, Call Center Development, Customer Experience, Training, Performance Management, Process Improvement, Customer Satisfaction, Telemarketing, Customer Service, Management, Project Management, Coaching, Leadership, Employee Training, Team Management, Team Leadership
Education
Jamestown Community College
Associate of Science (A.S.), Social Sciences
State University of New York College at Fredonia
BS, Elementary Education and Teaching
Larena Attwell Larena Attwell's The Connection Experience July 2009 - May 2010
Job Teacher Aid at CattaraugusAllegany BOCES
Industry
Experience
Cattaraugus-Allegany BOCES November 2014 - Present
Vector Marketing August 2014 - Present
Vector Marketing August 2013 - December 2013
Altegra Health January 2013 - August 2013
Vector Marketing August 2012 - December 2012
Saint Bonaventure University July 2009 - December 2012
Vector Marketing August 2011 - December 2011
Vector Marketing August 2010 - December 2010
The Connection July 2009 - May 2010
Cuba Memorial Hospital December 2007 - June 2009
Skills
TestOut PC..., Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Access, HTML, JavaScript, American Sign Language, Data Entry, Troubleshooting, Customer Service, Security, Telephone Skills, Technical Support, Event Planning
Education
Jamestown Community College 2009 — 2015
Associate of Science (AS), Information Technology
Cattaraugus Allegany Boces 2000 — 2003
Criminal Justice and Corrections
Olean Senior High School 1996 — 2003
Regence Diploma, Mathematics
Olean Middle School 1994 — 1996
General Education
Eastview Elementary 1992 — 1994
General Education
Cattaraugus-Allegany BOCES November 2014 - Present
Vector Marketing August 2014 - Present
Vector Marketing August 2013 - December 2013
Altegra Health January 2013 - August 2013
Vector Marketing August 2012 - December 2012
Saint Bonaventure University July 2009 - December 2012
Vector Marketing August 2011 - December 2011
Vector Marketing August 2010 - December 2010
The Connection July 2009 - May 2010
Cuba Memorial Hospital December 2007 - June 2009
Skills
TestOut PC..., Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Access, HTML, JavaScript, American Sign Language, Data Entry, Troubleshooting, Customer Service, Security, Telephone Skills, Technical Support, Event Planning
Education
Jamestown Community College 2009 — 2015
Associate of Science (AS), Information Technology
Cattaraugus Allegany Boces 2000 — 2003
Criminal Justice and Corrections
Olean Senior High School 1996 — 2003
Regence Diploma, Mathematics
Olean Middle School 1994 — 1996
General Education
Eastview Elementary 1992 — 1994
General Education
Avidon Ross-Dickerson Avidon Ross-Dickerson's The Connection Experience 2008 - 2011
Job Corporate Quality Coordinator at Otis Spunkmeyer
Industry Food & Beverages
Experience
Otis Spunkmeyer 2011 - Present
Office Team 2011 - 2012
The Regional Medical Center 2011 - 2011
Zotos International (subsidiary of Shiseido USA) 2010 - 2011
The Connection 2008 - 2011
Constellation Brands 2007 - 2008
Samuel Shapiro & Company, Inc. 2005 - 2007
Skills
Microsoft Office, Microsoft Excel, Customer Service, Food, Microsoft Word, SAP, Access, Quality Assurance, ADP Payroll, Oracle, ADP, E-Time, WilkeThornton/Wilke..., ICIX, Talent Management, Organizational..., HRIS Database Management, Recruiting, Training, Compensation & Benefit, Hiring Personnel, Performance Management, Time Management, Payroll, Interviews, Employee Benefits
Education
Limestone College 2012 — 2014
Bachelor of Science (B.S.), Human Resources Management and Services, 4.0
Fisk University 1993 — 1995
Bachelor of Arts (B.A.), English Language and Literature/Letters
Annandale High School 1989 — 1993
Advanced Diploma/Govenor's Seal, English Language and Literature/Letters
Otis Spunkmeyer 2011 - Present
Office Team 2011 - 2012
The Regional Medical Center 2011 - 2011
Zotos International (subsidiary of Shiseido USA) 2010 - 2011
The Connection 2008 - 2011
Constellation Brands 2007 - 2008
Samuel Shapiro & Company, Inc. 2005 - 2007
Skills
Microsoft Office, Microsoft Excel, Customer Service, Food, Microsoft Word, SAP, Access, Quality Assurance, ADP Payroll, Oracle, ADP, E-Time, WilkeThornton/Wilke..., ICIX, Talent Management, Organizational..., HRIS Database Management, Recruiting, Training, Compensation & Benefit, Hiring Personnel, Performance Management, Time Management, Payroll, Interviews, Employee Benefits
Education
Limestone College 2012 — 2014
Bachelor of Science (B.S.), Human Resources Management and Services, 4.0
Fisk University 1993 — 1995
Bachelor of Arts (B.A.), English Language and Literature/Letters
Annandale High School 1989 — 1993
Advanced Diploma/Govenor's Seal, English Language and Literature/Letters
Carol Lynn Lockhart Carol Lynn Lockhart's The Connection Experience September 2009 - Present
Job CSR at The Connection
Industry Outsourcing/Offshoring
Experience
The Connection September 2009 - Present
Skills
BPO, Workforce Management, Contact Centers, Inbound Marketing, Technical Support, Call Center Development, Telemarketing, Customer Retention, Outsourcing, Computer Hardware, Telephone Skills, Printers, Computer Repair
Education
Colorado Technical University 2013 — 2014
Associate's degree, Business Administration and Management, General, Hope to graduate
Jamestown Community College 1981 — 1986
Associate of Arts (A.A.), Social Sciences, Graduate
Maple Grove Jr-Sr High 1980 — 1981
Diploma, Science -major; History-minor
The Connection September 2009 - Present
Skills
BPO, Workforce Management, Contact Centers, Inbound Marketing, Technical Support, Call Center Development, Telemarketing, Customer Retention, Outsourcing, Computer Hardware, Telephone Skills, Printers, Computer Repair
Education
Colorado Technical University 2013 — 2014
Associate's degree, Business Administration and Management, General, Hope to graduate
Jamestown Community College 1981 — 1986
Associate of Arts (A.A.), Social Sciences, Graduate
Maple Grove Jr-Sr High 1980 — 1981
Diploma, Science -major; History-minor
Cathie Lunde Cathie Lunde's The Connection Experience 1999 - 2002
Job Information Technology and Services Professional
Industry Information Technology and Services
Experience
The Connection 1999 - 2002
Lake Region State College 1996 - 1998
American Studios - PCI International 1992 - 1993
Leonard, Street and Deinard August 1988 - January 1991
Lifetouch National School Studios 1991 - 1991
Winthrop & Winstein January 1985 - June 1988
Prudential Insurance Real Estate Investment Office 1978 - 1983
Skills
Photography, Troubleshooting, Windows Server, Customer Satisfaction, Team Leadership, Team Management, Quality Assurance, HTML, Process Improvement, Team Building, Project Management, Customer Service, CRM, Program Management, SEO, Microsoft Office, Social Networking, Cross-functional Team..., Web Design, Management, Networking, Computer Hardware, Technical Support, Sales, Business Analysis, Cisco Technologies
Education
Capella University 2005 — 2009
Masters, Information Technology
Capella University 2003 — 2005
Bachelor of Science, Information Technology, Graphics, Multimedia
Lake Region State College 1999 — 2002
AAS, CISCO, Networking, Internet
University of Minnesota-Twin Cities 1980 — 1983
BAS, Real Estate Certificate
The University of North Dakota 1973 — 1974
none, Anatomy, Nutrition, Physiology courses
Lake Region Junior College 1972 — 1973
none, general requirement courses
The Connection 1999 - 2002
Lake Region State College 1996 - 1998
American Studios - PCI International 1992 - 1993
Leonard, Street and Deinard August 1988 - January 1991
Lifetouch National School Studios 1991 - 1991
Winthrop & Winstein January 1985 - June 1988
Prudential Insurance Real Estate Investment Office 1978 - 1983
Skills
Photography, Troubleshooting, Windows Server, Customer Satisfaction, Team Leadership, Team Management, Quality Assurance, HTML, Process Improvement, Team Building, Project Management, Customer Service, CRM, Program Management, SEO, Microsoft Office, Social Networking, Cross-functional Team..., Web Design, Management, Networking, Computer Hardware, Technical Support, Sales, Business Analysis, Cisco Technologies
Education
Capella University 2005 — 2009
Masters, Information Technology
Capella University 2003 — 2005
Bachelor of Science, Information Technology, Graphics, Multimedia
Lake Region State College 1999 — 2002
AAS, CISCO, Networking, Internet
University of Minnesota-Twin Cities 1980 — 1983
BAS, Real Estate Certificate
The University of North Dakota 1973 — 1974
none, Anatomy, Nutrition, Physiology courses
Lake Region Junior College 1972 — 1973
none, general requirement courses
Greg Loper's The Connection Experience July 2012 - Present
Job National Account Manager at The Connection
Industry Information Technology and Services
Experience
The Connection July 2012 - Present
Prometric January 2008 - July 2012
TruStone Financial September 2005 - January 2008
DecisionOne January 1999 - September 2005
Skills
Team Building, Customer Relations, Customer Service, Mentoring, Problem Solving, Training, Call Center, Process Improvement, Change Management, Performance Management, Team Management, Public Speaking, Coaching, Contact Centers, Development & delivery..., Cost Model Development, Client Liaison, Pastoral Care, Call Centers, Account Management, Preaching, Sales, Budgets, Time Management, Customer Satisfaction, Technical Support, Customer Experience, Customer Retention, Workforce Management, Team Leadership, Operations Management, Vendor Management
Education
Bethel University 1991 — 1994
Master of Divinity (MDiv), Preaching
Pacific Lutheran University 1988 — 1990
Bachelor of Business Administration (BBA), Business
The Connection July 2012 - Present
Prometric January 2008 - July 2012
TruStone Financial September 2005 - January 2008
DecisionOne January 1999 - September 2005
Skills
Team Building, Customer Relations, Customer Service, Mentoring, Problem Solving, Training, Call Center, Process Improvement, Change Management, Performance Management, Team Management, Public Speaking, Coaching, Contact Centers, Development & delivery..., Cost Model Development, Client Liaison, Pastoral Care, Call Centers, Account Management, Preaching, Sales, Budgets, Time Management, Customer Satisfaction, Technical Support, Customer Experience, Customer Retention, Workforce Management, Team Leadership, Operations Management, Vendor Management
Education
Bethel University 1991 — 1994
Master of Divinity (MDiv), Preaching
Pacific Lutheran University 1988 — 1990
Bachelor of Business Administration (BBA), Business
valda dedrick valda dedrick's The Connection Experience August 2000 - February 2007
Job Night Auditor at Rodeway Inn And Suites
Industry Telecommunications
Experience
Rodeway Inn And Suites May 2015 - Present
Cabela's July 2013 - February 2015
Kaplan Radio Virtual Business December 2012 - February 2013
Auto IWeb October 2011 - June 2012
Marshall Engines February 2010 - October 2011
Charter Communications March 2007 - December 2009
The Connection August 2000 - February 2007
The Connection August 2000 - February 2007
The Connection August 2000 - February 2007
Skills
Business Management, Customer Relations, Customer Service, Customer Satisfaction, Direct Sales, Inside Sales, Sales Process, International Sales, Customer Focus, Telecommunications, Training & Development, Coaching, Team Building, Team Leadership, Account Management, PowerPoint, Excel, Microsoft Office, Organizational Behavior, Cold Calling, Dispatching, Mentoring, Progress Monitoring, Remote Access, Remote Desktop, Client, Employee Relations, public relations, Internet, Microsoft Technologies, Proofreading, People Skills, Soft Skills, organizing group..., Employee Training, Microsoft Word, Sales, Microsoft Excel, Teamwork, Windows, Sales Management, Recruiting, Public Relations, Time Management, Training, Management, Data Entry, Customer Retention, Sales Operations, Project Management
Education
Kaplan University 2011 — 2013
Bachelors, Business Management, 3.96
Kaplan University 2011 — 2013
Bachelor's Degree, Business Administration
Kaplan University 2010 — 2013
Bachelor's Degree; Associates Degree; Bachelors Degree, Business Management; Business Management
Allison- American Job Bank 2012 — 2012
Diploma, Human Resources; Workplace Safety and Health
Kaplan University 2010 — 2011
Associates, Business Management
Ansley 1988 — 1990
High School Diploma, General Studies
Rodeway Inn And Suites May 2015 - Present
Cabela's July 2013 - February 2015
Kaplan Radio Virtual Business December 2012 - February 2013
Auto IWeb October 2011 - June 2012
Marshall Engines February 2010 - October 2011
Charter Communications March 2007 - December 2009
The Connection August 2000 - February 2007
The Connection August 2000 - February 2007
The Connection August 2000 - February 2007
Skills
Business Management, Customer Relations, Customer Service, Customer Satisfaction, Direct Sales, Inside Sales, Sales Process, International Sales, Customer Focus, Telecommunications, Training & Development, Coaching, Team Building, Team Leadership, Account Management, PowerPoint, Excel, Microsoft Office, Organizational Behavior, Cold Calling, Dispatching, Mentoring, Progress Monitoring, Remote Access, Remote Desktop, Client, Employee Relations, public relations, Internet, Microsoft Technologies, Proofreading, People Skills, Soft Skills, organizing group..., Employee Training, Microsoft Word, Sales, Microsoft Excel, Teamwork, Windows, Sales Management, Recruiting, Public Relations, Time Management, Training, Management, Data Entry, Customer Retention, Sales Operations, Project Management
Education
Kaplan University 2011 — 2013
Bachelors, Business Management, 3.96
Kaplan University 2011 — 2013
Bachelor's Degree, Business Administration
Kaplan University 2010 — 2013
Bachelor's Degree; Associates Degree; Bachelors Degree, Business Management; Business Management
Allison- American Job Bank 2012 — 2012
Diploma, Human Resources; Workplace Safety and Health
Kaplan University 2010 — 2011
Associates, Business Management
Ansley 1988 — 1990
High School Diploma, General Studies
Jesse Carroll's The Connection Experience September 2011 - January 2012
Job Windows Systems Administrator at Apex Systems
Industry Information Technology and Services
Experience
Apex Systems May 2013 - Present
Department of Veterans Affairs December 2012 - May 2013
Insight Global February 2012 - December 2012
The Connection September 2011 - January 2012
Roehl Transport August 2007 - May 2011
US Navy October 2003 - June 2007
Skills
Active Directory, Windows Server, Computer Hardware, Servers, Antivirus, Software Installation, Group Policy, Troubleshooting, Network Security, Windows, Cisco Technologies, XP, Microsoft Exchange, Computer Repair, Microsoft SQL Server, Network Administration, Windows 7, VBScript, Linux, Printers, SharePoint, Software Documentation, IT Management, Technical Support, Disaster Recovery, Hardware, SCCM, Data Center, Symantec Endpoint..., Terminal Services, Information Technology, ITIL, VMware, DNS, Operating Systems, System Administration, DHCP, VMware ESX, System Deployment, Virtualization, Server Administration, vSphere, Powershell, VMware Infrastructure, Remote Desktop, SAN, VMware Server, Server Architecture, Citrix, Hyper-V
Education
Bellevue University 2009 — 2010
Computer Information Systems, Information Technology
Century College 2001 — 2003
Associate's degree, Microcomputer Support Technology
University of Wisconsin-River Falls 2000 — 2001
Stillwater High School 1997 — 1999
Diploma
Apex Systems May 2013 - Present
Department of Veterans Affairs December 2012 - May 2013
Insight Global February 2012 - December 2012
The Connection September 2011 - January 2012
Roehl Transport August 2007 - May 2011
US Navy October 2003 - June 2007
Skills
Active Directory, Windows Server, Computer Hardware, Servers, Antivirus, Software Installation, Group Policy, Troubleshooting, Network Security, Windows, Cisco Technologies, XP, Microsoft Exchange, Computer Repair, Microsoft SQL Server, Network Administration, Windows 7, VBScript, Linux, Printers, SharePoint, Software Documentation, IT Management, Technical Support, Disaster Recovery, Hardware, SCCM, Data Center, Symantec Endpoint..., Terminal Services, Information Technology, ITIL, VMware, DNS, Operating Systems, System Administration, DHCP, VMware ESX, System Deployment, Virtualization, Server Administration, vSphere, Powershell, VMware Infrastructure, Remote Desktop, SAN, VMware Server, Server Architecture, Citrix, Hyper-V
Education
Bellevue University 2009 — 2010
Computer Information Systems, Information Technology
Century College 2001 — 2003
Associate's degree, Microcomputer Support Technology
University of Wisconsin-River Falls 2000 — 2001
Stillwater High School 1997 — 1999
Diploma
Karl Siewert's The Connection Experience July 1999 - August 2001
Job Instructor of Library Services at Northeastern State University
Industry Libraries
Experience
Northeastern State University April 2013 - Present
Tulsa City-County Library October 2001 - April 2013
The Connection July 1999 - August 2001
Barebones July 1998 - July 1999
Polo R-VII School District September 1996 - May 1998
Greeley County Schools September 1995 - May 1996
Skills
Reader's Advisory, Library, Electronic Resources, Editing, Library Instruction, Books, Librarians, Collection Development, Library Science, Information Literacy, Bibliographic..., Teaching, Library Management, Cataloging, Digital Libraries, Public Libraries, Metadata, Virtual Reference, Library Reference, Library Programming, Young Adult Services, Circulation, Community Outreach, History, Interlibrary Loan, Digitization, Young Adult Literature, Collection Maintenance, Early Childhood Literacy, Library Research
Education
College of St. Catherine 1997 — 2001
Master of Library & Information Science (MLIS), Youth Services and Reference
Fort Hays State University 1991 — 1996
B.A., English Education
Topeka West High School 1986 — 1990
High School Diploma
Northeastern State University April 2013 - Present
Tulsa City-County Library October 2001 - April 2013
The Connection July 1999 - August 2001
Barebones July 1998 - July 1999
Polo R-VII School District September 1996 - May 1998
Greeley County Schools September 1995 - May 1996
Skills
Reader's Advisory, Library, Electronic Resources, Editing, Library Instruction, Books, Librarians, Collection Development, Library Science, Information Literacy, Bibliographic..., Teaching, Library Management, Cataloging, Digital Libraries, Public Libraries, Metadata, Virtual Reference, Library Reference, Library Programming, Young Adult Services, Circulation, Community Outreach, History, Interlibrary Loan, Digitization, Young Adult Literature, Collection Maintenance, Early Childhood Literacy, Library Research
Education
College of St. Catherine 1997 — 2001
Master of Library & Information Science (MLIS), Youth Services and Reference
Fort Hays State University 1991 — 1996
B.A., English Education
Topeka West High School 1986 — 1990
High School Diploma
Rhonda Celsor's The Connection Experience January 2012 - January 2015
Job SelfEmployed Independent Sales Rep
Industry Retail
Experience
Self-Employed April 2011 - Present
Spring Hill Music Group August 2005 - Present
The Connection January 2012 - January 2015
Sinclair Broadcasting 2003 - 2005
Cumulus Broadcasting 2000 - 2003
Skills
Marketing Strategy, New Business Development, Promotions, Advertising, Customer Relations, Company Representation, Trade Show..., Account Management, Customer Service, Radio, Broadcast, CRM, Marketing, Retail, Social Media Marketing, Social Networking, Press Releases, Sales, Management, Social Media
Education
Gordon College 1990 — 1992
Associate of Arts (A.A.), Psychology
Upson High School 1987 — 1990
Magna Cum Laude, College/University Preparatory and Advanced High School/Secondary Diploma Program
Self-Employed April 2011 - Present
Spring Hill Music Group August 2005 - Present
The Connection January 2012 - January 2015
Sinclair Broadcasting 2003 - 2005
Cumulus Broadcasting 2000 - 2003
Skills
Marketing Strategy, New Business Development, Promotions, Advertising, Customer Relations, Company Representation, Trade Show..., Account Management, Customer Service, Radio, Broadcast, CRM, Marketing, Retail, Social Media Marketing, Social Networking, Press Releases, Sales, Management, Social Media
Education
Gordon College 1990 — 1992
Associate of Arts (A.A.), Psychology
Upson High School 1987 — 1990
Magna Cum Laude, College/University Preparatory and Advanced High School/Secondary Diploma Program
Lucia Reach, MBA, PMP, CSM's The Connection Experience 2002 - 2003
Job Senior Project Manager at Western National Insurance
Industry Insurance
Experience
Western National Insurance December 2013 - Present
Western National Insurance July 2011 - December 2013
Western National Insurance December 2009 - July 2011
GN ReSound October 2005 - March 2008
Medical Arts Press June 2003 - October 2005
The Connection 2002 - 2003
The Mark Travel Corporation January 2000 - November 2001
ShopNBC May 1995 - December 1999
Skills
Change/Transition..., Customer Experience, Account Management, Workforce Management, Project Management, Team Building, Management, Call Center, Change Management, Call Centers, Telecommunications, Cross-functional Team..., Performance Management, Team Leadership, Employee Training, Sales Management, Insurance, Coaching, Leadership, Training, Analysis, CRM, Quality Assurance, Operations Management, Human Resources
Education
Capella University 2009 — 2011
MBA, General Business Administration
University of Wisconsin-Madison - School of Business
BBA, Management and Marketing
Western National Insurance December 2013 - Present
Western National Insurance July 2011 - December 2013
Western National Insurance December 2009 - July 2011
GN ReSound October 2005 - March 2008
Medical Arts Press June 2003 - October 2005
The Connection 2002 - 2003
The Mark Travel Corporation January 2000 - November 2001
ShopNBC May 1995 - December 1999
Skills
Change/Transition..., Customer Experience, Account Management, Workforce Management, Project Management, Team Building, Management, Call Center, Change Management, Call Centers, Telecommunications, Cross-functional Team..., Performance Management, Team Leadership, Employee Training, Sales Management, Insurance, Coaching, Leadership, Training, Analysis, CRM, Quality Assurance, Operations Management, Human Resources
Education
Capella University 2009 — 2011
MBA, General Business Administration
University of Wisconsin-Madison - School of Business
BBA, Management and Marketing
Carrie Kuehl's The Connection Experience 2005 - 2008
Job Worship Arts Specialist at Prince of Peace Lutheran Church
Industry Religious Institutions
Experience
Prince of Peace Lutheran Church December 2010 - Present
Dream 4 Travel January 2010 - Present
Mary Kay, Inc. January 2010 - Present
Applied Data Systems January 2008 - January 2010
The Connection 2005 - 2008
United Properties March 2001 - February 2005
Skills
Customer Service, Event Planning, Microsoft Office, Public Speaking, Team Building, Social Media, Marketing, Training, Microsoft Excel, Microsoft Word, Social Networking, Leadership, Teaching, Coaching, Outlook, Volunteer Management, Acting, Event Management, Theatre, Project Management
Education
Concordia University-St. Paul 1995 — 1998
Prince of Peace Lutheran Church December 2010 - Present
Dream 4 Travel January 2010 - Present
Mary Kay, Inc. January 2010 - Present
Applied Data Systems January 2008 - January 2010
The Connection 2005 - 2008
United Properties March 2001 - February 2005
Skills
Customer Service, Event Planning, Microsoft Office, Public Speaking, Team Building, Social Media, Marketing, Training, Microsoft Excel, Microsoft Word, Social Networking, Leadership, Teaching, Coaching, Outlook, Volunteer Management, Acting, Event Management, Theatre, Project Management
Education
Concordia University-St. Paul 1995 — 1998
Lynda Gradert CHP's The Connection Experience August 2009 - April 2013
Job Privacy Analyst at Fairview Health Services
Industry Hospital & Health Care
Experience
Fairview Health Services April 2013 - Present
The Connection August 2009 - April 2013
Adecco February 2009 - June 2009
The Connection August 2008 - December 2008
Minneapolis Financial Group March 2008 - May 2008
General Mills May 2005 - June 2007
Insignia Systems October 2001 - April 2005
LifeUSA January 1989 - March 2001
Skills
Coaching, Project Management, Call Center, Budget, Change Management, Sales Management, Compliance Management, HIPAA, Medicare, Lead Generation, Team Leadership, Cross-functional Team..., Sales Process, Scriptwriter, Medicare Part D, Medicare Supplements, Property & Casualty..., Term Life Insurance, Sales Coach, Growing Sales, Growing Revenue, Cost Reduction, Sales, Training, Leadership, Management, Insurance, Process Improvement, Account Management, Customer Service, Performance Management, Call Centers, Advertising, Analysis, Time Management, Customer Retention, Budgets, Employee Benefits, Employee Relations, Customer Experience, Strategic Planning, Organizational..., Vendor Management, Employee Training, Data Analysis, Leadership Development, Public Speaking, Privacy Law, Team Building
Education
College of Saint Benedict 1983 — 1987
B. A., History
Luverne High School 1977 — 1983
Fairview Health Services April 2013 - Present
The Connection August 2009 - April 2013
Adecco February 2009 - June 2009
The Connection August 2008 - December 2008
Minneapolis Financial Group March 2008 - May 2008
General Mills May 2005 - June 2007
Insignia Systems October 2001 - April 2005
LifeUSA January 1989 - March 2001
Skills
Coaching, Project Management, Call Center, Budget, Change Management, Sales Management, Compliance Management, HIPAA, Medicare, Lead Generation, Team Leadership, Cross-functional Team..., Sales Process, Scriptwriter, Medicare Part D, Medicare Supplements, Property & Casualty..., Term Life Insurance, Sales Coach, Growing Sales, Growing Revenue, Cost Reduction, Sales, Training, Leadership, Management, Insurance, Process Improvement, Account Management, Customer Service, Performance Management, Call Centers, Advertising, Analysis, Time Management, Customer Retention, Budgets, Employee Benefits, Employee Relations, Customer Experience, Strategic Planning, Organizational..., Vendor Management, Employee Training, Data Analysis, Leadership Development, Public Speaking, Privacy Law, Team Building
Education
College of Saint Benedict 1983 — 1987
B. A., History
Luverne High School 1977 — 1983
Carrie Butorka DiPiazza, PHR's The Connection Experience July 2010 - April 2011
Job Human Resource Generalist
Industry Human Resources
Experience
Thermo Fisher Scientific October 2011 - Present
The Connection July 2010 - April 2011
Rexam Healthcare May 2008 - May 2010
Mobile Management January 2008 - April 2008
Rust- Oleum Corporation February 2006 - December 2007
AMC Mortgage Services December 2004 - January 2006
Discover Financial Services December 1998 - December 2004
Discover Financial Services January 1998 - January 2001
Blue Cross/Blue Shield of Illinois January 1991 - January 1998
Skills
Deferred Compensation, Onboarding, HRIS, Employee Benefits, Leadership, Management, Performance Management, Employee Relations, Talent Acquisition, Human Resources, Recruiting, Talent Management, Interviews, Benefits Administration, Applicant Tracking..., Employee Training, Organizational..., Training, New Hire Orientations, Customer Service
Education
Robert Morris University 2011 — 2012
Master's, Organizational Leadership
DeVry University
BSBA, Human Resources
Thermo Fisher Scientific October 2011 - Present
The Connection July 2010 - April 2011
Rexam Healthcare May 2008 - May 2010
Mobile Management January 2008 - April 2008
Rust- Oleum Corporation February 2006 - December 2007
AMC Mortgage Services December 2004 - January 2006
Discover Financial Services December 1998 - December 2004
Discover Financial Services January 1998 - January 2001
Blue Cross/Blue Shield of Illinois January 1991 - January 1998
Skills
Deferred Compensation, Onboarding, HRIS, Employee Benefits, Leadership, Management, Performance Management, Employee Relations, Talent Acquisition, Human Resources, Recruiting, Talent Management, Interviews, Benefits Administration, Applicant Tracking..., Employee Training, Organizational..., Training, New Hire Orientations, Customer Service
Education
Robert Morris University 2011 — 2012
Master's, Organizational Leadership
DeVry University
BSBA, Human Resources
Shannon Strong-Snow's The Connection Experience October 2007 - May 2009
Job Instructor/Continuing Education Department JCC
Industry Higher Education
Experience
Strong Designs by Shannon 2010 - Present
Emeritus at Lakewood March 2011 - January 2012
The-Connection October 2007 - May 2009
Skills
Program Development, Home Care, Non-profits, Elder Care, Call Center Management, Account Payables, Accounts Receivable, Account Reconciliation, Bid Writing, Bid Advisory, Copier..., Payroll Services, Purchase Order Finance, Executive Office..., Schedule, Statistical Computing, Esite, Kronos WFC, Kronos Timekeeping, Microsoft Solutions, Lotus 123, Lotus Approach, Microsoft Excel, PowerPoint, Access, Sales Operations, ACT!, Wordpress, Illustratus, Accounts Payable, Payroll, Supervisory Skills, Customer Service, Administrative..., Call Centers, Administration, WordPress, Caregiving, Nonprofits, Community Outreach, Public Speaking, Social Media, Team Building
Education
Jamestown Community College 2013 — 2015
Associate's degree, Communications, 3.5
Jamestown High School 1992 — 1996
FMU Business/Marketing
Business/Marketing
Strong Designs by Shannon 2010 - Present
Emeritus at Lakewood March 2011 - January 2012
The-Connection October 2007 - May 2009
Skills
Program Development, Home Care, Non-profits, Elder Care, Call Center Management, Account Payables, Accounts Receivable, Account Reconciliation, Bid Writing, Bid Advisory, Copier..., Payroll Services, Purchase Order Finance, Executive Office..., Schedule, Statistical Computing, Esite, Kronos WFC, Kronos Timekeeping, Microsoft Solutions, Lotus 123, Lotus Approach, Microsoft Excel, PowerPoint, Access, Sales Operations, ACT!, Wordpress, Illustratus, Accounts Payable, Payroll, Supervisory Skills, Customer Service, Administrative..., Call Centers, Administration, WordPress, Caregiving, Nonprofits, Community Outreach, Public Speaking, Social Media, Team Building
Education
Jamestown Community College 2013 — 2015
Associate's degree, Communications, 3.5
Jamestown High School 1992 — 1996
FMU Business/Marketing
Business/Marketing
Charles Barber's The Connection Experience 2010 - Present
Job Visiting Writer at Wesleyan University; Director of The Connection Institute.
Industry Writing and Editing
Experience
The Connection 2010 - Present
Wesleyan University 2012 - Present
Yale University 2009 - Present
Self-employed 2005 - Present
Skills
Non-profit..., Grant Writing, Social Services, Fundraising, Program Development, Leadership, Volunteer Management, Nonprofits, Community Development, Program Evaluation, Case Managment, Mental Health, Editing, Grants, Program Management, Strategic Planning, Public Relations, Community Outreach, Higher Education, Psychotherapy, Policy Analysis
Education
Columbia University 1988 — 1993
Master's Degree
Harvard University
B.A., Psychology
The Connection 2010 - Present
Wesleyan University 2012 - Present
Yale University 2009 - Present
Self-employed 2005 - Present
Skills
Non-profit..., Grant Writing, Social Services, Fundraising, Program Development, Leadership, Volunteer Management, Nonprofits, Community Development, Program Evaluation, Case Managment, Mental Health, Editing, Grants, Program Management, Strategic Planning, Public Relations, Community Outreach, Higher Education, Psychotherapy, Policy Analysis
Education
Columbia University 1988 — 1993
Master's Degree
Harvard University
B.A., Psychology
Bryan Cornforth's The Connection Experience August 2007 - Present
Job Call Volume Coordinator
Industry Telecommunications
Experience
The Connection August 2007 - Present
Walt Disney World January 2004 - October 2006
Walt Disney World September 2003 - October 2006
Disney Cruise Line June 1998 - January 2004
Skills
Call Centers, Customer Satisfaction, Customer Service, Account Management, Training, Sales, Budgets, Event Management, Customer Experience, Strategic Planning, Event Planning, Call Center, Sales Management, Project Management, Outlook, Social Media Marketing, Employee Training, Workforce Management, Inventory Management, ADP ezLaborManager, eWFM, Aspect ACD, SAP Implementation
Education
College of the Southwest 1990 — 1993
BAS, Fine Arts/ Theater
Anoka Ramsey Community College 1988 — 1990
The Connection August 2007 - Present
Walt Disney World January 2004 - October 2006
Walt Disney World September 2003 - October 2006
Disney Cruise Line June 1998 - January 2004
Skills
Call Centers, Customer Satisfaction, Customer Service, Account Management, Training, Sales, Budgets, Event Management, Customer Experience, Strategic Planning, Event Planning, Call Center, Sales Management, Project Management, Outlook, Social Media Marketing, Employee Training, Workforce Management, Inventory Management, ADP ezLaborManager, eWFM, Aspect ACD, SAP Implementation
Education
College of the Southwest 1990 — 1993
BAS, Fine Arts/ Theater
Anoka Ramsey Community College 1988 — 1990
Michelle Bowden's The Connection Experience October 2014 - Present
Job Human Resource Manager/Project Manager at The Connection
Industry Logistics and Supply Chain
Experience
The Connection October 2014 - Present
HR Contracting Consultants October 2013 - Present
Petsmart stores inc January 2008 - June 2010
Wal-Mart March 2006 - January 2008
wal-mart January 2000 - January 2006
Wal-Mart January 1998 - January 2000
ERX Logistics January 1995 - January 1998
State of va January 1991 - January 1995
HUGUENOT HIGH SCHOOL January 1990 - January 1991
Skills
Recruiting, Leadership, Management, Team Building, Forecasting, Employee Relations, Analysis, Program Management, Customer Satisfaction, Training, Inventory Management, Process Improvement, Human Resources, Logistics, Access
Education
Keller Graduate School of Management of DeVry University 2004 — 2006
MIS, Information Systems Management
Virginia Union University 1982 — 1986
BS, Business Adm/Accounting
Capella University
Doctor of Philosophy (PhD), Human Resources Management and Services, 3.4
The Connection October 2014 - Present
HR Contracting Consultants October 2013 - Present
Petsmart stores inc January 2008 - June 2010
Wal-Mart March 2006 - January 2008
wal-mart January 2000 - January 2006
Wal-Mart January 1998 - January 2000
ERX Logistics January 1995 - January 1998
State of va January 1991 - January 1995
HUGUENOT HIGH SCHOOL January 1990 - January 1991
Skills
Recruiting, Leadership, Management, Team Building, Forecasting, Employee Relations, Analysis, Program Management, Customer Satisfaction, Training, Inventory Management, Process Improvement, Human Resources, Logistics, Access
Education
Keller Graduate School of Management of DeVry University 2004 — 2006
MIS, Information Systems Management
Virginia Union University 1982 — 1986
BS, Business Adm/Accounting
Capella University
Doctor of Philosophy (PhD), Human Resources Management and Services, 3.4
Kelli Mador's The Connection Experience March 2006 - October 2007
Job Customer Service at First Energy Corp
Industry Professional Training & Coaching
Experience
First Energy Corp October 2011 - Present
Synergy Business Management March 2008 - June 2010
The Connection March 2006 - October 2007
Powernet Global Communications May 2001 - March 2006
Skills
Call Center, Customer Service, Sales, Training, Databases, Leadership, Telecommunications, Process Improvement, Call Centers, Troubleshooting, Account Management, Coaching, Management, Customer Satisfaction, Employee Relations, Software Documentation, Inventory Management, Project Management, Time Management
Education
Jamestown Community College 1992 — 1994
AS, Math/Science
First Energy Corp October 2011 - Present
Synergy Business Management March 2008 - June 2010
The Connection March 2006 - October 2007
Powernet Global Communications May 2001 - March 2006
Skills
Call Center, Customer Service, Sales, Training, Databases, Leadership, Telecommunications, Process Improvement, Call Centers, Troubleshooting, Account Management, Coaching, Management, Customer Satisfaction, Employee Relations, Software Documentation, Inventory Management, Project Management, Time Management
Education
Jamestown Community College 1992 — 1994
AS, Math/Science
Garrick Dietze's The Connection Experience 1999 - 2006
Job Project Manager at The Dolan Company
Industry Online Media
Experience
The Dolan Company August 2013 - Present
Various Theatre Companies around Twin Cities March 2003 - Present
Internet Broadcasting March 2013 - July 2013
Internet Broadcasting June 2009 - March 2013
The Connection 1999 - 2006
Skills
Web Analytics, Online Advertising, Social Media Marketing, Interactive Marketing, DoubleClick, Digital Strategy, Digital Media, Mobile Marketing, Project Management, Management, Mobile Advertising, Digital Marketing, Cross-functional Team..., Strategy, Program Management, Web Project Management, Training, Email Marketing, CRM, Content Management, CMS, SEO, Content Strategy, Web Content Management, Online Marketing
Education
Concordia College 1992 — 1996
Bachelor's degree, Theatre/English
Burnsville High School 1989 — 1992
H.S. diploma
The Dolan Company August 2013 - Present
Various Theatre Companies around Twin Cities March 2003 - Present
Internet Broadcasting March 2013 - July 2013
Internet Broadcasting June 2009 - March 2013
The Connection 1999 - 2006
Skills
Web Analytics, Online Advertising, Social Media Marketing, Interactive Marketing, DoubleClick, Digital Strategy, Digital Media, Mobile Marketing, Project Management, Management, Mobile Advertising, Digital Marketing, Cross-functional Team..., Strategy, Program Management, Web Project Management, Training, Email Marketing, CRM, Content Management, CMS, SEO, Content Strategy, Web Content Management, Online Marketing
Education
Concordia College 1992 — 1996
Bachelor's degree, Theatre/English
Burnsville High School 1989 — 1992
H.S. diploma
Annie Huber's The Connection Experience September 2010 - February 2014
Job Social studies teacher
Industry Primary/Secondary Education
Experience
Westwood Regional School Dst February 2014 - Present
Ridgewood High School January 2015 - June 2015
The Connection September 2010 - February 2014
Education
James Madison University 2009 — 2010
Master's degree, Secondary Education and Teaching
James Madison University 2005 — 2009
Bachelor's degree, Multi/Interdisciplinary Studies
Westwood Regional School Dst February 2014 - Present
Ridgewood High School January 2015 - June 2015
The Connection September 2010 - February 2014
Education
James Madison University 2009 — 2010
Master's degree, Secondary Education and Teaching
James Madison University 2005 — 2009
Bachelor's degree, Multi/Interdisciplinary Studies
Angie Hodges's The Connection Experience 2010 - 2011
Job Development Coordinator at Children's Home + Aid
Industry Nonprofit Organization Management
Experience
Children's Home + Aid February 2015 - Present
SOAR Radio July 2014 - Present
Children's Home + Aid May 2013 - Present
The Connection 2010 - 2011
Gambino Realtors 2005 - 2008
Verizon Wireless 1995 - 2000
FM106 & WOKY AM920 Radio Station June 1992 - November 1994
Skills
Public Relations, Public Speaking, Social Media, Strategic Communications, Student Affairs, Student Recruiting, Event Planning, Corporate Communications, Student Engagement, Nonprofits, Brand Development, Leadership, Project Management, Content Marketing, Marketing Communications, Crisis Communications, Media Relations, Non-profit..., Nonprofit Technology, Web Marketing, Content Development, Content Strategy, Marketing, Event Management, Community Outreach, Fundraising, Blogging, Volunteer Recruiting, Management, Volunteer Management, Program Management, Internal Communications, Community Development, Press Releases, Sales
Education
Judson University 2015 — 2016
Master's Degree, Organizational Leadership (MAOL)
Judson University 2011 — 2014
Bachelor of Arts (B.A.), Business/Corporate Communications
Rock Valley College 2009 — 2011
Associate's Degree, Business
Rufus King
Children's Home + Aid February 2015 - Present
SOAR Radio July 2014 - Present
Children's Home + Aid May 2013 - Present
The Connection 2010 - 2011
Gambino Realtors 2005 - 2008
Verizon Wireless 1995 - 2000
FM106 & WOKY AM920 Radio Station June 1992 - November 1994
Skills
Public Relations, Public Speaking, Social Media, Strategic Communications, Student Affairs, Student Recruiting, Event Planning, Corporate Communications, Student Engagement, Nonprofits, Brand Development, Leadership, Project Management, Content Marketing, Marketing Communications, Crisis Communications, Media Relations, Non-profit..., Nonprofit Technology, Web Marketing, Content Development, Content Strategy, Marketing, Event Management, Community Outreach, Fundraising, Blogging, Volunteer Recruiting, Management, Volunteer Management, Program Management, Internal Communications, Community Development, Press Releases, Sales
Education
Judson University 2015 — 2016
Master's Degree, Organizational Leadership (MAOL)
Judson University 2011 — 2014
Bachelor of Arts (B.A.), Business/Corporate Communications
Rock Valley College 2009 — 2011
Associate's Degree, Business
Rufus King
Josh Schulze's The Connection Experience 2011 - 2011
Job Marketing and Advertising Professional
Industry Marketing and Advertising
Experience
Capella University 2012 - 2012
The Connection 2011 - 2011
Patterson Dental 2010 - 2010
Starkey Labs July 2007 - June 2009
Starkey Labs October 2006 - July 2007
Ames Tribune / Story County Advertiser March 2005 - February 2006
Des Moines Radio Group May 2002 - February 2003
Skills
Advertising, Promotions, Radio, Print, Event Management, Media Planning, Direct Mail, Direct Marketing, Media Buying, Print Production, Mailings, Advertising Sales, Creative Development, Brand Awareness, Market Planning, Experiential Marketing, Creative Strategy, Consumer Behavior, Marketing Management, Trade Shows, Marketing Communications, Marketing Research, Catalogs, Relationship Marketing, Guerrilla Marketing, Market Research, Marketing Materials, International Marketing, Flyers, Event Marketing, Promotional Products, Radio Advertising, Copywriting, Product Placement, Database Marketing, Online Advertising, Creative Services, Marketing Strategy, Campaign, Telemarketing, Brochures, Budget Management
Education
University of Saint Thomas - School of Business 2009 — 2014
Master of Business Administration (M.B.A.)
Iowa State University 1997 — 2003
Advertising
Capella University 2012 - 2012
The Connection 2011 - 2011
Patterson Dental 2010 - 2010
Starkey Labs July 2007 - June 2009
Starkey Labs October 2006 - July 2007
Ames Tribune / Story County Advertiser March 2005 - February 2006
Des Moines Radio Group May 2002 - February 2003
Skills
Advertising, Promotions, Radio, Print, Event Management, Media Planning, Direct Mail, Direct Marketing, Media Buying, Print Production, Mailings, Advertising Sales, Creative Development, Brand Awareness, Market Planning, Experiential Marketing, Creative Strategy, Consumer Behavior, Marketing Management, Trade Shows, Marketing Communications, Marketing Research, Catalogs, Relationship Marketing, Guerrilla Marketing, Market Research, Marketing Materials, International Marketing, Flyers, Event Marketing, Promotional Products, Radio Advertising, Copywriting, Product Placement, Database Marketing, Online Advertising, Creative Services, Marketing Strategy, Campaign, Telemarketing, Brochures, Budget Management
Education
University of Saint Thomas - School of Business 2009 — 2014
Master of Business Administration (M.B.A.)
Iowa State University 1997 — 2003
Advertising
Andrew Krull's The Connection Experience March 2006 - April 2007
Job Senior Linux Engineer at Omnitracs Inc.
Industry Computer & Network Security
Experience
Omnitracs Senior Systems AdministratorBARBRI Inc.July 2012 - April 2015
Semrpis, LLC February 2012 - July 2012
Sempris, LLC December 2008 - July 2012
Allied Vaughn July 2007 - December 2008
The Connection March 2006 - April 2007
Allied Building Products 2000 - 2005
Skills
Windows, Troubleshooting, Networking, Linux, Servers, Project Management, Windows Server, EMC Storage, Red Hat Linux, Ubuntu, Oracle Enterprise Linux, Cisco Routers, Bind, Apache, MySQL, Joomla, Active Directory, Customer Service, Process Improvement, SAN, System Administration, DHCP, WordPress, DNS, Linux System..., Backup Solutions, VMware ESX, NFS, Firewalls, Open Source, CentOS, Disaster Recovery, Network Security, Virtualization, VMware, Data Center, Cisco Technologies
Education
Concordia College 1998 — 2000
BA, Healthcare Administrator
North Dakota State College of Science 1994 — 1998
AS, Liberal Arts
High School
Omnitracs Senior Systems AdministratorBARBRI Inc.July 2012 - April 2015
Semrpis, LLC February 2012 - July 2012
Sempris, LLC December 2008 - July 2012
Allied Vaughn July 2007 - December 2008
The Connection March 2006 - April 2007
Allied Building Products 2000 - 2005
Skills
Windows, Troubleshooting, Networking, Linux, Servers, Project Management, Windows Server, EMC Storage, Red Hat Linux, Ubuntu, Oracle Enterprise Linux, Cisco Routers, Bind, Apache, MySQL, Joomla, Active Directory, Customer Service, Process Improvement, SAN, System Administration, DHCP, WordPress, DNS, Linux System..., Backup Solutions, VMware ESX, NFS, Firewalls, Open Source, CentOS, Disaster Recovery, Network Security, Virtualization, VMware, Data Center, Cisco Technologies
Education
Concordia College 1998 — 2000
BA, Healthcare Administrator
North Dakota State College of Science 1994 — 1998
AS, Liberal Arts
High School
Jonathan Cucchiaro's The Connection Experience July 2012 - April 2014
Job Full Time Student
Industry Information Technology and Services
Experience
The Connection July 2012 - April 2014
GameStop November 2003 - June 2010
Skills
Store Management, Loss Prevention, Retail, Merchandising, Visual Merchandising, Retail Sales, Inventory Management, Store Operations, Inventory Control, POS, Profit, Customer Service, Customer Satisfaction
Education
Concordia University-St. Paul 2013 — 2015
Bachelor's Degree, Information Technology Project Management, 3.83 GPA
Jamestown Community College 2003 — 2006
AS, Computer Science
The Connection July 2012 - April 2014
GameStop November 2003 - June 2010
Skills
Store Management, Loss Prevention, Retail, Merchandising, Visual Merchandising, Retail Sales, Inventory Management, Store Operations, Inventory Control, POS, Profit, Customer Service, Customer Satisfaction
Education
Concordia University-St. Paul 2013 — 2015
Bachelor's Degree, Information Technology Project Management, 3.83 GPA
Jamestown Community College 2003 — 2006
AS, Computer Science
Anita Rivera-Harper's The Connection Experience 2005 - Present
Job Program Supervisor at The Connection
Industry Consumer Services
Experience
The Connection 2005 - Present
Combined Insurance United States January 2004 - January 2005
Real Estate Advantage January 1996 - November 2003
Skills
Call Centers, Workforce Management, Customer Experience, Telemarketing, Training, Customer Satisfaction, Employee Training, Coaching, Team Building, Management, Leadership, Outsourcing, Customer Retention, Customer Service
Education
University of Phoenix 2007 — 2008
Jamestown Community College 1995 — 1997
Associate of Arts and Sciences (A.A.S.), Psychology
The Connection 2005 - Present
Combined Insurance United States January 2004 - January 2005
Real Estate Advantage January 1996 - November 2003
Skills
Call Centers, Workforce Management, Customer Experience, Telemarketing, Training, Customer Satisfaction, Employee Training, Coaching, Team Building, Management, Leadership, Outsourcing, Customer Retention, Customer Service
Education
University of Phoenix 2007 — 2008
Jamestown Community College 1995 — 1997
Associate of Arts and Sciences (A.A.S.), Psychology
Kyle Kutz's The Connection Experience November 2000 - Present
Job Call Volume Coordinator at The Connection
Industry Animation
Experience
The Connection November 2000 - Present
Hubbard Broadcasting CONUS 1996 - 1999
General Cinema at Mall of America 1994 - 1996
Skills
Troubleshooting, Windows, Customer Service, OS X, Customer Satisfaction, Microsoft Office, Computer Hardware, Windows 7, Team Leadership, Technical Support, Networking, Coaching, Management, Team Building, Call Centers, Program Management, Outlook, Mac, Leadership, Process Improvement, System Administration, HTML, Telecommunications, Access
Education
Southern New Hampshire University 2013 — 2015
Bachelor's degree, English Creative Writing
Art Institute of Pittsburgh 2009 — 2012
Computer Art and Animation
Dunwoody College of Technology 2003 — 2004
Welding Certificate, Welding
The Connection November 2000 - Present
Hubbard Broadcasting CONUS 1996 - 1999
General Cinema at Mall of America 1994 - 1996
Skills
Troubleshooting, Windows, Customer Service, OS X, Customer Satisfaction, Microsoft Office, Computer Hardware, Windows 7, Team Leadership, Technical Support, Networking, Coaching, Management, Team Building, Call Centers, Program Management, Outlook, Mac, Leadership, Process Improvement, System Administration, HTML, Telecommunications, Access
Education
Southern New Hampshire University 2013 — 2015
Bachelor's degree, English Creative Writing
Art Institute of Pittsburgh 2009 — 2012
Computer Art and Animation
Dunwoody College of Technology 2003 — 2004
Welding Certificate, Welding
Sherry DeSantis's The Connection Experience May 2013 - Present
Job Secretary at The Connection
Industry Food & Beverages
Experience
The Connection May 2013 - Present
Catering for You January 2008 - January 2010
Education
Johnson and Wales University 1988 — 1992
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
The Connection May 2013 - Present
Catering for You January 2008 - January 2010
Education
Johnson and Wales University 1988 — 1992
Bachelor of Science (BS), Hotel, Motel, and Restaurant Management
Donna Bensink's The Connection Experience February 2006 - Present
Job CSR CUSTOMER SERVICE REP at TheConnection
Industry Consumer Services
Experience
The-Connection February 2006 - Present
The Resource Center in Jamestown NY December 1993 - February 2006
Education
Jamestown Community College 1989 — 2012
yes, emergency medical tech- independent studies
The-Connection February 2006 - Present
The Resource Center in Jamestown NY December 1993 - February 2006
Education
Jamestown Community College 1989 — 2012
yes, emergency medical tech- independent studies
Stephen Inserro's The Connection Experience July 2010 - February 2011
Job Cashier/Backroom Associate but still open for IT positions
Industry Information Technology and Services
Experience
Sears Holdings Corporation April 2013 - Present
Self June 2004 - Present
K-Force March 2012 - May 2012
The Connection July 2010 - February 2011
Alfred University August 2009 - December 2009
Skills
Active Directory, DNS, Technical Support, XP, HTML, DHCP, Windows 7, Customer Service, Troubleshooting, Windows Server, Networking
Education
Alfred State College - SUNY College of Technology 2005 — 2010
Bachelor of Technology (BTech), Network Administration
Sears Holdings Corporation April 2013 - Present
Self June 2004 - Present
K-Force March 2012 - May 2012
The Connection July 2010 - February 2011
Alfred University August 2009 - December 2009
Skills
Active Directory, DNS, Technical Support, XP, HTML, DHCP, Windows 7, Customer Service, Troubleshooting, Windows Server, Networking
Education
Alfred State College - SUNY College of Technology 2005 — 2010
Bachelor of Technology (BTech), Network Administration
Charlie Scheele's The Connection Experience September 2013 - January 2014
Job Producer at Oxford Insurance
Industry Insurance
Experience
Oxford Insurance February 2015 - Present
Minnesota State Arts Board May 2014 - Present
State of MN January 2014 - May 2014
Aflac March 2013 - May 2014
Hunter Hamilton Professional Resources June 2012 - February 2014
The Connection September 2013 - January 2014
Health Net July 2013 - September 2013
Al's Cabinets December 2011 - June 2012
Comprehensive Community Solutions October 2010 - August 2011
Quigley Tax Service July 2009 - October 2010
Skills
Health Insurance, Commercial Insurance, Life Insurance, Consulting, Strategic Financial..., Accounting, Corporate Finance, Income Tax, Financial Analysis, Financial Reporting, Corporate Tax, Financial Accounting, Financial Modeling, Investments, Microsoft Excel, Tax Advisory, Insurance, Leadership, Analysis, Forecasting, Training, Finance, Payroll, Financial Planning, Management
Education
Kaplan University 2013 — 2013
Insurance Certificate, Accident, Health and Life Insurance, Pass
Marquette University 1988 — 1992
Master of Business Administration (MBA), Accounting and Finance
UW-Milwaukee 1973 — 1979
Bachelor of Business Administration (BBA), Accounting
Oxford Insurance February 2015 - Present
Minnesota State Arts Board May 2014 - Present
State of MN January 2014 - May 2014
Aflac March 2013 - May 2014
Hunter Hamilton Professional Resources June 2012 - February 2014
The Connection September 2013 - January 2014
Health Net July 2013 - September 2013
Al's Cabinets December 2011 - June 2012
Comprehensive Community Solutions October 2010 - August 2011
Quigley Tax Service July 2009 - October 2010
Skills
Health Insurance, Commercial Insurance, Life Insurance, Consulting, Strategic Financial..., Accounting, Corporate Finance, Income Tax, Financial Analysis, Financial Reporting, Corporate Tax, Financial Accounting, Financial Modeling, Investments, Microsoft Excel, Tax Advisory, Insurance, Leadership, Analysis, Forecasting, Training, Finance, Payroll, Financial Planning, Management
Education
Kaplan University 2013 — 2013
Insurance Certificate, Accident, Health and Life Insurance, Pass
Marquette University 1988 — 1992
Master of Business Administration (MBA), Accounting and Finance
UW-Milwaukee 1973 — 1979
Bachelor of Business Administration (BBA), Accounting
Rose Mary Damond's The Connection Experience July 2007 - May 2008
Job Personal Trainer at Rehab Specialists Cummins Branch
Industry Marketing and Advertising
Experience
Rehab Specialists Cummins Branch February 2012 - Present
Erie General Electric Federal Credit Union September 2010 - December 2010
Advertising Advantage September 2008 - June 2010
Advantage January 2008 - June 2010
Trinity Martial Arts&Fitness 1985 - 2010
The Connection July 2007 - May 2008
CBJ Credit Recovery January 2007 - May 2007
Household Finance Corporation October 2004 - March 2007
Fredonia Place March 2004 - September 2004
SYSCO Food Service January 2001 - January 2004
Skills
Sales Management, Customer Service, Management, Marketing, Leadership, Employee Training, Networking, Process Improvement, Advertising, Sales, Training
Education
Jamestown Community College
Business, accounting, computer science
Jamestown High School
Business
Rehab Specialists Cummins Branch February 2012 - Present
Erie General Electric Federal Credit Union September 2010 - December 2010
Advertising Advantage September 2008 - June 2010
Advantage January 2008 - June 2010
Trinity Martial Arts&Fitness 1985 - 2010
The Connection July 2007 - May 2008
CBJ Credit Recovery January 2007 - May 2007
Household Finance Corporation October 2004 - March 2007
Fredonia Place March 2004 - September 2004
SYSCO Food Service January 2001 - January 2004
Skills
Sales Management, Customer Service, Management, Marketing, Leadership, Employee Training, Networking, Process Improvement, Advertising, Sales, Training
Education
Jamestown Community College
Business, accounting, computer science
Jamestown High School
Business
Deidre Moore's The Connection Experience September 2015 - Present
Job NEW JOB Customer Service Representative at The Connection
Industry Hospital & Health Care
Experience
The Connection September 2015 - Present
Spherion July 2007 - Present
Furst Staffing Svc July 2007 - Present
Kelly Services March 2007 - Present
Skills
Insurance, Claim, Health Insurance, Casualty, General Insurance, Legal Liability, Workers Compensation, Training, Medical Billing & Coding, Data Entry, Professional Liability, Disability Insurance, Employment Practices..., Proofreading, Typing, Microsoft Office, Dispatchers, Contract Negotiation, Travel Arrangements, Vendor Relations, Shipping & Receiving, Mail Sorting, Lotus Notes, Outlook, Learn New Software..., QuickBooks, Accounts Receivable, Manifest Documentation, Bulk Mailing, Cashiering, Debt Collection, Medical Billing
Education
Waubonsee Community College 2015 — 2018
Associate's degree, Health Information/Medical Records Technology/Technician, 3.29
Highland Community College 2014 — 2016
Associate's degree, Health Information/Medical Records Technology/Technician, 3.50
Rock Valley College 2012 — 2013
Certificate course, Medical Billing and Coding, 3.0
Heald College-San Francisco 1995 — 1996
Associates degree, Medical/Clinical Assistant, 3.00
The Connection September 2015 - Present
Spherion July 2007 - Present
Furst Staffing Svc July 2007 - Present
Kelly Services March 2007 - Present
Skills
Insurance, Claim, Health Insurance, Casualty, General Insurance, Legal Liability, Workers Compensation, Training, Medical Billing & Coding, Data Entry, Professional Liability, Disability Insurance, Employment Practices..., Proofreading, Typing, Microsoft Office, Dispatchers, Contract Negotiation, Travel Arrangements, Vendor Relations, Shipping & Receiving, Mail Sorting, Lotus Notes, Outlook, Learn New Software..., QuickBooks, Accounts Receivable, Manifest Documentation, Bulk Mailing, Cashiering, Debt Collection, Medical Billing
Education
Waubonsee Community College 2015 — 2018
Associate's degree, Health Information/Medical Records Technology/Technician, 3.29
Highland Community College 2014 — 2016
Associate's degree, Health Information/Medical Records Technology/Technician, 3.50
Rock Valley College 2012 — 2013
Certificate course, Medical Billing and Coding, 3.0
Heald College-San Francisco 1995 — 1996
Associates degree, Medical/Clinical Assistant, 3.00
Steven Bergstresser's The Connection Experience March 2010 - May 2011
Job Network Aalyst I at WayneFinger Lakes BOCES
Industry Telecommunications
Experience
Wayne-Finger Lakes BOCES August 2015 - Present
Finger Lakes Casino & Racetrack March 2015 - Present
The Connection March 2010 - May 2011
Finger Lakes Web Answering January 2008 - July 2009
Finger Lakes Community College September 2005 - July 2007
Skills
Computer Hardware, Customer Service, Customer Satisfaction, Microsoft Office, Access, Active Directory, Technical Support, Troubleshooting, Computer Repair, Networking, Microsoft Excel, Microsoft Word, Supervisory Skills, Windows Server, PowerPoint, XP, Software Installation, TCP/IP, Windows 7, Printers, Call Centers, Network Administration, Hardware Support, VMware, Micros, VoIP, SQL, System Administration, Switches, Windows, Software Documentation, HP, Firewalls, Windows XP, CompTIA A+ Certification
Education
Finger Lakes Community College 2005 — 2007
AAS, Information Technology
Finger Lakes Community College 1993 — 1995
Associate's degree, Computer Science
Wayne-Finger Lakes BOCES August 2015 - Present
Finger Lakes Casino & Racetrack March 2015 - Present
The Connection March 2010 - May 2011
Finger Lakes Web Answering January 2008 - July 2009
Finger Lakes Community College September 2005 - July 2007
Skills
Computer Hardware, Customer Service, Customer Satisfaction, Microsoft Office, Access, Active Directory, Technical Support, Troubleshooting, Computer Repair, Networking, Microsoft Excel, Microsoft Word, Supervisory Skills, Windows Server, PowerPoint, XP, Software Installation, TCP/IP, Windows 7, Printers, Call Centers, Network Administration, Hardware Support, VMware, Micros, VoIP, SQL, System Administration, Switches, Windows, Software Documentation, HP, Firewalls, Windows XP, CompTIA A+ Certification
Education
Finger Lakes Community College 2005 — 2007
AAS, Information Technology
Finger Lakes Community College 1993 — 1995
Associate's degree, Computer Science
Mintian Jiang's The Connection Experience October 2010 - Present
Job Student at Illinois Institute of Technology
Industry Financial Services
Experience
The Connection October 2010 - Present
ZhenTian Print Works Co., Ltd July 2009 - October 2009
Hangzhou Westlake International Expo Co., Ltd October 2008 - October 2009
Bank of China July 2008 - October 2008
Education
Illinois Institute of Technology 2010 — 2012
Illinois Institute of Technology 2009 — 2012
Master of Science, Finance
Zhejiang University City College, School of Business
Bachelor, Financial Management
The Connection October 2010 - Present
ZhenTian Print Works Co., Ltd July 2009 - October 2009
Hangzhou Westlake International Expo Co., Ltd October 2008 - October 2009
Bank of China July 2008 - October 2008
Education
Illinois Institute of Technology 2010 — 2012
Illinois Institute of Technology 2009 — 2012
Master of Science, Finance
Zhejiang University City College, School of Business
Bachelor, Financial Management
Chris Pitts's The Connection Experience 2010 - 2011
Job Regional Talent Acquisition Manager at Alorica
Industry Telecommunications
Experience
Alorica January 2012 - Present
West McKinley Church 2012 - 2013
Self Employed May 2009 - July 2012
The Connection 2010 - 2011
FreshKO Produce January 2009 - June 2009
Jamba Juice August 2007 - January 2009
Jamba Juice August 2001 - August 2004
Skills
Training, Recruiting, Organizational..., Operations Management, Interviews, Succession Planning, Management, Human Resources, Customer Service, Talent Acquisition, Call Centers, Hiring, Performance Management, Coaching, Sourcing, Onboarding, Talent Management, Strategic Planning, Workforce Planning
Education
California State University, Fresno 2001 — 2007
Bachelor of Science, Business Management
University of Phoenix
Currently Attending, Master's of Business Administration
Alorica January 2012 - Present
West McKinley Church 2012 - 2013
Self Employed May 2009 - July 2012
The Connection 2010 - 2011
FreshKO Produce January 2009 - June 2009
Jamba Juice August 2007 - January 2009
Jamba Juice August 2001 - August 2004
Skills
Training, Recruiting, Organizational..., Operations Management, Interviews, Succession Planning, Management, Human Resources, Customer Service, Talent Acquisition, Call Centers, Hiring, Performance Management, Coaching, Sourcing, Onboarding, Talent Management, Strategic Planning, Workforce Planning
Education
California State University, Fresno 2001 — 2007
Bachelor of Science, Business Management
University of Phoenix
Currently Attending, Master's of Business Administration
Erin Flagella's The Connection Experience July 2006 - October 2009
Job
Industry
Experience
Aspire Of Wny October 2010 - Present
BLAIR October 2009 - October 2010
The Connection July 2006 - October 2009
The Resource Center February 2003 - July 2006
Education
Jamestown Community College 2008 — 2011
Associate in Science Liberal Arts & Sciences in Childhood Education, Childhood Education
Aspire Of Wny October 2010 - Present
BLAIR October 2009 - October 2010
The Connection July 2006 - October 2009
The Resource Center February 2003 - July 2006
Education
Jamestown Community College 2008 — 2011
Associate in Science Liberal Arts & Sciences in Childhood Education, Childhood Education
Devin Ruschak's The Connection Experience August 2009 - October 2012
Job CoOwner at Firemoth I.T.
Industry Outsourcing/Offshoring
Experience
Firemoth I.T. November 2013 - Present
The Connection August 2009 - October 2012
Skills
A+ Certified, NET+ certified, Windows 7, Technical Support, Software Installation, Printers, Computer Hardware, Laptops, Troubleshooting, Computer Repair, Windows XP, Wireless Networking, Customer Satisfaction, Windows Server, Software Documentation, Windows
Education
Alfred State College - SUNY College of Technology 2004 — 2006
Associate's degree, Computer Technology/Computer Systems Technology
Firemoth I.T. November 2013 - Present
The Connection August 2009 - October 2012
Skills
A+ Certified, NET+ certified, Windows 7, Technical Support, Software Installation, Printers, Computer Hardware, Laptops, Troubleshooting, Computer Repair, Windows XP, Wireless Networking, Customer Satisfaction, Windows Server, Software Documentation, Windows
Education
Alfred State College - SUNY College of Technology 2004 — 2006
Associate's degree, Computer Technology/Computer Systems Technology
Shannon Rotunda's The Connection Experience June 2010 - Present
Job Customer Service Representative at The Connection
Industry Marketing and Advertising
Experience
The Connection June 2010 - Present
Education
Bryant & Stratton College
The Connection June 2010 - Present
Education
Bryant & Stratton College
Jeffrey Hummel's The Connection Experience February 2012 - June 2012
Job Stocker/Receiver at Lutheran Social Services
Industry Consumer Services
Experience
Lutheran Social Services June 2012 - Present
The Connection February 2012 - June 2012
RS Motors September 2008 - October 2011
Skills
Customer Service, Management, Microsoft Word, Microsoft Office, Leadership
Education
Jamestown Business College 2009 — 2011
Bachelor's degree, Business Management/Accounting
East Brady Jr./Sr. Hight
High School Diploma
Lutheran Social Services June 2012 - Present
The Connection February 2012 - June 2012
RS Motors September 2008 - October 2011
Skills
Customer Service, Management, Microsoft Word, Microsoft Office, Leadership
Education
Jamestown Business College 2009 — 2011
Bachelor's degree, Business Management/Accounting
East Brady Jr./Sr. Hight
High School Diploma
corey mcgarry's The Connection Experience 2012 - 2012
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
The Connection 2012 - 2012
accent marketing August 2010 - October 2011
Skills
HTML, Network Security, Cold Calling, Credit, Healthcare
Education
Ivy Tech Community College 2010 — 2011
liberal arts
new albany high school 2004 — 2008
The Connection 2012 - 2012
accent marketing August 2010 - October 2011
Skills
HTML, Network Security, Cold Calling, Credit, Healthcare
Education
Ivy Tech Community College 2010 — 2011
liberal arts
new albany high school 2004 — 2008
Daniel Herrboldt's The Connection Experience August 2008 - Present
Job Benefit Advisor at The Connection
Industry Medical Devices
Experience
The Connection August 2008 - Present
Medtronic December 2011 - August 2012
Skills
CAPA, FDA, Cross-functional Team..., Process Improvement, Project Management, Leadership, Microsoft Excel, Change Management, Management, Sales Management, Engineering, Microsoft Office, Business Process..., Visio, Account Management, Matlab, Budgets, Customer Service, Microsoft Word, Business Analysis, Performance Management
Education
Anoka Ramsey Community College 2010 — 2013
Biomedical/Medical Engineering
University of Minneota 1998 — 2003
Political Science
The Connection August 2008 - Present
Medtronic December 2011 - August 2012
Skills
CAPA, FDA, Cross-functional Team..., Process Improvement, Project Management, Leadership, Microsoft Excel, Change Management, Management, Sales Management, Engineering, Microsoft Office, Business Process..., Visio, Account Management, Matlab, Budgets, Customer Service, Microsoft Word, Business Analysis, Performance Management
Education
Anoka Ramsey Community College 2010 — 2013
Biomedical/Medical Engineering
University of Minneota 1998 — 2003
Political Science
titus trujillo's The Connection Experience August 2004 - May 2005
Job Oil & Energy Professional
Industry Oil & Energy
Experience
Baker Hughes Inc November 2011 - April 2012
Baker Hughes 2011 - 2012
Raymond Allyn Office Furniture September 2006 - September 2011
Raymond Allyn Office Furniture September 2006 - September 2011
The Connection August 2004 - May 2005
Skills
Customer Service, Entry level Manager, Sales, Human Resources, Product to client..., Field Supervisor, High Volume Inventory, Retail Merchandising, Small Business..., Social Organization..., Leadership Abilities, Team Managment, Conflict Resolution, Quality and Performance..., Muti-Tasking, Computer Efficiency
Education
California State University San Marcos 2007 — 2009
Bachelor of Arts (B.A.), Criminology
California State University
B.A, Criminology and Justice Studies
Luna Community College 2003 — 2005
Associate of Arts (A.A.), Criminal Justice and Corrections
Luna Community College
A.A, Criminal Justice
Baker Hughes Inc November 2011 - April 2012
Baker Hughes 2011 - 2012
Raymond Allyn Office Furniture September 2006 - September 2011
Raymond Allyn Office Furniture September 2006 - September 2011
The Connection August 2004 - May 2005
Skills
Customer Service, Entry level Manager, Sales, Human Resources, Product to client..., Field Supervisor, High Volume Inventory, Retail Merchandising, Small Business..., Social Organization..., Leadership Abilities, Team Managment, Conflict Resolution, Quality and Performance..., Muti-Tasking, Computer Efficiency
Education
California State University San Marcos 2007 — 2009
Bachelor of Arts (B.A.), Criminology
California State University
B.A, Criminology and Justice Studies
Luna Community College 2003 — 2005
Associate of Arts (A.A.), Criminal Justice and Corrections
Luna Community College
A.A, Criminal Justice
Kevin Frodahl's The Connection Experience January 2013 - Present
Job CopyEditor at The Connection
Industry Individual & Family Services
Experience
The Connection January 2013 - Present
Happy Trails: Before and After school Daycare May 2009 - December 2011
Janice Willing (private wilton residence) June 2005 - September 2011
Skills
Tractor maintenance,..., Activity Coordination, Supervising Children, tutoring, Landscape Construction, Powertools, Painting, Landscape Maintenance, Lawn Care, Lawn Mowing, Hedge Trimming, floor and window..., Dishwashing, Acting, Customer Interaction, horticulture, Music Performance, Food preparation, Copy Editing, Microsoft Office, Tree Planting,..., IT Skills, Experience in caring..., Bilingual Communications, Cultural Diversity
Education
Sacramento City College 2011 — 2013
Associate of Arts (A.A.), English Language and Literature/Letters/Journalism, 2.5
Cosumnes River College 2010 — 2013
Associates of the Arts, English Language and Literature/Letters/ Journalism, 2.5
Galt Joint Union High School 2006 — 2010
High School Diploma, 3.0
The Connection January 2013 - Present
Happy Trails: Before and After school Daycare May 2009 - December 2011
Janice Willing (private wilton residence) June 2005 - September 2011
Skills
Tractor maintenance,..., Activity Coordination, Supervising Children, tutoring, Landscape Construction, Powertools, Painting, Landscape Maintenance, Lawn Care, Lawn Mowing, Hedge Trimming, floor and window..., Dishwashing, Acting, Customer Interaction, horticulture, Music Performance, Food preparation, Copy Editing, Microsoft Office, Tree Planting,..., IT Skills, Experience in caring..., Bilingual Communications, Cultural Diversity
Education
Sacramento City College 2011 — 2013
Associate of Arts (A.A.), English Language and Literature/Letters/Journalism, 2.5
Cosumnes River College 2010 — 2013
Associates of the Arts, English Language and Literature/Letters/ Journalism, 2.5
Galt Joint Union High School 2006 — 2010
High School Diploma, 3.0
Brittany Mulkins's The Connection Experience October 2009 - April 2010
Job
Industry Outsourcing/Offshoring
Experience
Redline Drive-In June 2012 - Present
Webb’s Year Round Resort May 2010 - Present
Comprehensive Wealth Solutions, Inc January 2013 - May 2013
The Connection October 2009 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking
Education
State University of New York
Bachelor of Science Degree, Business Administration – Finance
Jamestown Business College
Associate of Science Degree, Business Administration – Accounting
Redline Drive-In June 2012 - Present
Webb’s Year Round Resort May 2010 - Present
Comprehensive Wealth Solutions, Inc January 2013 - May 2013
The Connection October 2009 - April 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Public Speaking
Education
State University of New York
Bachelor of Science Degree, Business Administration – Finance
Jamestown Business College
Associate of Science Degree, Business Administration – Accounting
Laura Yost's The Connection Experience April 2014 - Present
Job Customer Service Representative
Industry Public Relations and Communications
Experience
The Connection April 2014 - Present
The Connection August 2011 - October 2012
HOMETOWN DELI April 2011 - July 2011
Happy Chef North May 2009 - June 2010
KEYC-TV February 2008 - June 2010
Jeane Thorne Inc March 2003 - December 2006
Skills
Customer Relations, Time Management, Typing, Project Management, Television Studio..., Television News..., Radio Production, Technical Writing, Radio Advertising, Troubleshooting
Education
Brown College 2007 — 2008
Television Production
Central Penn College 1997 — 1999
Associate's Degree, Communications, 3.4
The Connection April 2014 - Present
The Connection August 2011 - October 2012
HOMETOWN DELI April 2011 - July 2011
Happy Chef North May 2009 - June 2010
KEYC-TV February 2008 - June 2010
Jeane Thorne Inc March 2003 - December 2006
Skills
Customer Relations, Time Management, Typing, Project Management, Television Studio..., Television News..., Radio Production, Technical Writing, Radio Advertising, Troubleshooting
Education
Brown College 2007 — 2008
Television Production
Central Penn College 1997 — 1999
Associate's Degree, Communications, 3.4
Holly Riddell's The Connection Experience March 2014 - Present
Job Program Manager at The Connection
Industry Outsourcing/Offshoring
Experience
The Connection March 2014 - Present
The Connection 2013 - Present
The Connection September 2011 - July 2013
The Connection August 2008 - September 2011
Skills
Call Centers, BPO, Contact Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Management, Performance Management, Training, Workforce Management, Team Building
Education
Jamestown Community College 2006 — 2007
Associate of Arts and Sciences (AAS), Social Sciences
The Connection March 2014 - Present
The Connection 2013 - Present
The Connection September 2011 - July 2013
The Connection August 2008 - September 2011
Skills
Call Centers, BPO, Contact Centers, Customer Experience, Customer Retention, Customer Satisfaction, Customer Service, Management, Performance Management, Training, Workforce Management, Team Building
Education
Jamestown Community College 2006 — 2007
Associate of Arts and Sciences (AAS), Social Sciences
Gail Rusinowski's The Connection Experience April 2007 - Present
Job Team Supervisor at Data Listing Services
Industry Consumer Services
Experience
Data Listing Services April 2007 - Present
The Connection April 2007 - Present
Data Listing 2007 - 2012
Liberty Tax Service January 2007 - April 2007
Express Personnel August 2006 - January 2007
Skills
Call Centers, Customer Service, Customer Satisfaction, Team Building, Microsoft Office, Team Leadership, Workforce Management, Coaching, Customer Experience, Operations Management, Microsoft Excel, BPO
Education
Jamestown Community College 2003 — 2006
Associates Degree, Accounting
Data Listing Services April 2007 - Present
The Connection April 2007 - Present
Data Listing 2007 - 2012
Liberty Tax Service January 2007 - April 2007
Express Personnel August 2006 - January 2007
Skills
Call Centers, Customer Service, Customer Satisfaction, Team Building, Microsoft Office, Team Leadership, Workforce Management, Coaching, Customer Experience, Operations Management, Microsoft Excel, BPO
Education
Jamestown Community College 2003 — 2006
Associates Degree, Accounting
Carita Ricley's The Connection Experience July 2012 - January 2013
Job IMAT Resources Unit Leader at FEMA
Industry Government Relations
Experience
FEMA April 2015 - Present
FEMA January 2014 - April 2015
AmeriCorps NCCC- FEMA Corps January 2013 - November 2013
The Connection July 2012 - January 2013
AmeriCorps NCCC October 2011 - July 2012
Skills
Supervisory Skills, Leadership, Team Management, Cost Accounting, Team-oriented, Microsoft Office, Customer Service, Flexibility, Phone Etiquette, Customer Satisfaction, Teamwork, Data Entry, Administrative...
Education
Finger Lakes Community College 2009 — 2011
Associate of Science (A.S.), Environmental Studies
FEMA April 2015 - Present
FEMA January 2014 - April 2015
AmeriCorps NCCC- FEMA Corps January 2013 - November 2013
The Connection July 2012 - January 2013
AmeriCorps NCCC October 2011 - July 2012
Skills
Supervisory Skills, Leadership, Team Management, Cost Accounting, Team-oriented, Microsoft Office, Customer Service, Flexibility, Phone Etiquette, Customer Satisfaction, Teamwork, Data Entry, Administrative...
Education
Finger Lakes Community College 2009 — 2011
Associate of Science (A.S.), Environmental Studies
Shelby Cordry's The Connection Experience February 2011 - May 2011
Job
Industry Retail
Experience
Sam's Club March 2014 - Present
Sam's Club November 2011 - March 2014
United States Postal Service December 2010 - September 2011
The Connection February 2011 - May 2011
NCO August 2007 - October 2010
Walmart November 2005 - August 2007
Domino's Pizza June 2002 - November 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Photoshop, English
Education
Judson University 1998 — 2002
Bachelor of Arts (B.A.), Psychology
Forreston High School 1992 — 1996
High School Diploma
Sam's Club March 2014 - Present
Sam's Club November 2011 - March 2014
United States Postal Service December 2010 - September 2011
The Connection February 2011 - May 2011
NCO August 2007 - October 2010
Walmart November 2005 - August 2007
Domino's Pizza June 2002 - November 2005
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Research, PowerPoint, Photoshop, English
Education
Judson University 1998 — 2002
Bachelor of Arts (B.A.), Psychology
Forreston High School 1992 — 1996
High School Diploma
Ethan Burt's The Connection Experience February 2012 - March 2013
Job Debt Collector at Pioneer Credit Recovery
Industry Financial Services
Experience
Pioneer Credit Recovery September 2013 - Present
The Connection February 2012 - March 2013
Education
Kaplan University 2012 — 2014
Master of Science (M.S.), Homeland Security
Saint Bonaventure University 2011 — 2012
Master of Science (M.S.), Adolescent Education
Saint Bonaventure University 2007 — 2010
Bachelor of Arts (B.A.), Spanish Language and Literature
Pioneer Credit Recovery September 2013 - Present
The Connection February 2012 - March 2013
Education
Kaplan University 2012 — 2014
Master of Science (M.S.), Homeland Security
Saint Bonaventure University 2011 — 2012
Master of Science (M.S.), Adolescent Education
Saint Bonaventure University 2007 — 2010
Bachelor of Arts (B.A.), Spanish Language and Literature
Muriel King's The Connection Experience 2014 - 2014
Job Outsourcing/Offshoring Professional
Industry Outsourcing/Offshoring
Experience
Mercy Hospital April 2012 - Present
The Connection 2014 - 2014
APAC Customer Services June 2012 - August 2013
Skills
Customer Service, Clerical Skills, Retail, Call Centers
Education
Blackhawk Technical College 2008 — 2010
Westinghouse Vocational High School 1987 — 1991
High School Diploma, Foodservice/Academics
Mercy Hospital April 2012 - Present
The Connection 2014 - 2014
APAC Customer Services June 2012 - August 2013
Skills
Customer Service, Clerical Skills, Retail, Call Centers
Education
Blackhawk Technical College 2008 — 2010
Westinghouse Vocational High School 1987 — 1991
High School Diploma, Foodservice/Academics
Joshua Meier's The Connection Experience June 2012 - May 2014
Job Student at Jamestown Community College
Industry
Experience
The Connection June 2012 - May 2014
F.C.A Manufacturing May 2012 - June 2012
Skills
Internet Troubleshooting, Computer Science
Education
Jamestown Community College 2014 — 2016
The Connection June 2012 - May 2014
F.C.A Manufacturing May 2012 - June 2012
Skills
Internet Troubleshooting, Computer Science
Education
Jamestown Community College 2014 — 2016