Raytheon Professional Services
Industry: Company
DescriptionFounded: 1999 Parent organization: Raytheon Subsidiary: Raytheon Training, Inc.
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Raytheon Professional Services Employees
Urban Science November 2014 - Present
Chrysler Academy March 2013 - May 2013
Cytec September 2012 - October 2012
Terumo Cardiovascular Systems August 2011 - August 2012
Raytheon Professional Services 2009 - 2011
Walsh College 2007 - 2009
General Physics Corporation 1997 - 2006
Skills
Personal Branding, Instructional Design, Tutoring, Analysis, Blended Learning, Instructor-led Training, ADDIE, Needs Analysis, E-Learning, Learning Management, Performance Consulting, Technical Training, Learning Management..., Camtasia, Training, Lectora, Curriculum Design, Organizational..., ILT, Employee Training, Instructional Technology, Leadership, Human Performance, Distance Learning, Technical Writing, Curriculum Development, Adult Education, Training Delivery, Workshop Facilitation, Organizational Learning, Staff Development, SCORM, Adult Learning Theory, Hands-on Training, Training Needs Analysis, WebEx, Performance Improvement
Education
University of Michigan-Dearborn 2003 — 2005
MA, Performance Improvement and Instructional Design
Oakland Community College
AA, Liberal Arts
Oakland University
BS, Human Resources Development
Ross Medical Education
Medical Office Assistant/Specialist
Life Redesign Coaching April 2015 - Present
PowerObjects 2015 - Present
Kreitinger Design Studio March 2014 - Present
Capella Learning Solutions June 2013 - January 2015
Capella University October 2011 - May 2013
Raytheon Professional Services July 2006 - April 2011
Excelduc January 2001 - May 2006
Skills
Instructional Design, Training, Learning Management..., E-Learning, Training Delivery, Leadership, Blended Learning, Staff Development, Technical Training, Six Sigma, Microsoft Office, Curriculum Design, Foreign Languages, Communication, Process Improvement, Program Management, ADDIE, Written and Oral..., Group Presentations, Project Management, Adult Education, MS Office Suite, WBT Development, Learning Management..., Understanding of SCORM, Educational Video..., Voice Over, On-camera Talent, Adobe Captivate, Camtasia Studio
Education
Universidad de Deusto 2001 — 2002
Post-graduate Diploma, School Management and Administration
Escuela Normal de Especializacion 1990 — 1994
Bachelor's, Special Education
Colegio Ignacio L. Vallarta 1987 — 1990
High school Diploma
Raytheon September 2012 - Present
Raytheon Professional Services September 2010 - October 2011
Skills
Flash, PHP, JavaScript, Photoshop, 3D Studio Max, Visual Basic, Visual Studio, ASP.NET, XML, HTML, HTML 5, C#, CSS3, Adobe Edge, Audacity, ServiceNOW, MySQL
Education
ITT Technical Institute-Troy 2010 — 2012
Bachelor of Applied Science (B.A.Sc.), Digital Entertainment and Game Design
ITT Technical Institute-Troy 2008 — 2010
Associate of Arts and Sciences (AAS), Visual Communication
Fitzgerald High School 2002 — 2006
HS Diploma
Raytheon Professional Services February 2015 - Present
Fujitsu Network Communications October 2011 - February 2014
L-3 Communications September 2008 - March 2011
EOIR Technologies, Inc June 2006 - September 2008
Accenture, LLP December 2005 - June 2006
Analytic Services, Inc July 2004 - December 2005
General Dynamics Information Technology July 1999 - July 2004
United States Air Force June 1995 - June 1999
Skills
DoD, Proposal Writing, Government Contracting, Management, Contract Management, Strategic Planning, Policy, Procurement, Process Improvement, Program Management, Training, Government, Analysis, Negotiation, Government Procurement
Education
Park University 1997 — 2001
B.S, Social Psychology
Air Force - Defense Acquisition University
College for Creative Studies August 2014 - Present
Raytheon Professional Services August 2007 - Present
Cavalier Telephone June 2005 - February 2007
Freelance Graphic Designer January 2003 - May 2005
Skills
Maya, Zbrush, Mental Ray, MEL, Unity3D, Flash, Swift 3D, Photoshop, After Effects, Illustrator, C#, JavaScript, ActionScript, Animation, InDesign, 3D, Video Games, Graphics, 3D Modeling, Adobe Creative Suite
Education
College for Creative Studies 1998 — 2002
Bachelors, Animation and Digital Media
American Bureau of Shipping May 2014 - Present
Raytheon Professional Services June 2012 - May 2014
Raytheon Professional Services July 2011 - June 2012
C2 Technologies 2010 - July 2011
University of Oklahoma August 2008 - May 2010
Mayde Creek High School 2006 - 2008
Skills
Instructional Design, Needs Analysis, Task Analysis, Data Analysis, Research, Curriculum Design, Analysis, 504, SCORM, E-learning, Web Design, LCMS, LMS, Educational Technology, Content Management, Curriculum Development, Classroom Instruction, Adult Education, Classroom Training, Teacher Training, Classroom Management, Training & Development, Problem Solving, Microsoft Office, Adobe Creative Suite, Lotus Notes, Photoshop, Word, Captivate, Excel, Outlook, InDesign, Flash, PowerPoint, Microsoft Word, E-Learning, Learning Management..., ADDIE, Editing, Technical Writing, Higher Education, Learning Management, Classroom, Employee Training, Microsoft Excel
Education
University of Oklahoma 2008 — 2010
Master of Education (M.Ed.), Instructional Design
Baylor University 2002 — 2006
B.S. Education, Secondary Life Science
The Woodlands High School 1997 — 2001
Independent Contractor September 2015 - Present
Synensis (formerly Healthcare Team Training) April 2014 - August 2015
Meyvn Global 2015 - 2015
Meyvn Global 2015 - 2015
VisionCor October 2013 - April 2014
Citizen's Insurance April 2013 - August 2013
Raytheon Professional Services November 2012 - April 2013
Synovus September 2003 - November 2012
Federal Reserve Bank of Atlanta 1997 - 2002
Skills
Captivate, Articulate Storyline, Blended Learning, Instructional Design, ADDIE, Training, Instructor-led Training, Adult Education, Learning Management, E-Learning, Learning Management..., Curriculum Design, Needs Analysis, SnagIt, Training Delivery, Flash, Camtasia, Adobe Acrobat, Technical Training, Performance Consulting, Technical Writing, Visio, Video Production, Lectora, Adobe Creative Suite, Adobe Presenter, ProShow Producer
Education
Emporia State University
Masters of Science in Instructional Technology, Instructional Design, 4.0
Samford University
Bachelor of Arts (B.A.) - Business Administration, Business, Management, Marketing, and Related Support Services
Raytheon Professional Services June 1999 - Present
USAF RETIRED September 1979 - October 1999
USAF RETIRED September 1979 - October 1999
Skills
Earned Value Management, Program Management, Strategy, Training, Technical Writing, Systems Engineering, DoD, Government Contracting, Learning Management, Proposal Writing, Security Clearance, Six Sigma, Defense, Process Improvement, Integration, Engineering Management, Cross-functional Team..., Aerospace, PMP, Requirements Analysis, Testing, Budgets, MS Project, Instructor-led Training, Military, Project Management, Management, Leadership, Change Management, Team Building, Strategic Planning
Education
University of Oklahoma 1997 — 1999
M.Ed, Adult and Higher Education
Villanova University 2002 — 2003
Master, Applied Project Management, Project Management Professional
Ford Motor Company September 2015 - Present
Zen Design Group Ltd July 2015 - Present
Independent Consultant July 2014 - July 2015
Raytheon Professional Services March 1996 - July 2014
MascoTech Training & Visual Servies May 1992 - March 1996
Creative Universal April 1986 - May 1992
Skills
Needs Analysis, Instructional Design, Learning Management, E-Learning, Six Sigma, Technical Writing, Earned Value Management, Blended Learning, Multimedia, Learning Management..., Captivate, ADDIE, Translation, Translation Management, Process Improvement, Project Management, Training, Technical Training, Instructor-led Training, Curriculum Design, Customer Service, Program Management, Performance Consulting, Management, Leadership
Education
Macomb Community College
Warren Woods High School
Volkswagen Group of America Chattanooga Operations, LLC. March 2015 - Present
Volkswagen Group of America Chattanooga Operations, LLC. October 2010 - March 2015
Volkswagen Group of America Chattanooga Operations, LLC. February 2010 - October 2010
Volkswagen Group of America, Inc. May 2008 - February 2010
Volkswagen Group of America, Inc. November 2006 - May 2008
Raytheon Professional Services February 2006 - November 2006
TAC Automotive September 2004 - February 2006
Minacs USA March 2004 - September 2004
Bob Howard Chevrolet June 2001 - March 2004
Skills
Vehicles, Process Improvement, Automotive, Automobile, Parts, Customer Satisfaction, Continuous Improvement, Team Building, Lean Manufacturing, Microsoft Office, Customer Service, Project Management, Team Leadership, Training, Automotive Aftermarket, Warranty, Profit, Automotive Engineering, Manufacturing, Coaching, Customer Retention, 5S, Quality Management, Toyota Production System, APQP, Logistics, New Business Development, Pricing, Negotiation, Automotive Repair, Inventory Management, Supply Chain Management, PPAP, Supplier Quality, Product Development, Quality Assurance, Leadership, Aftersales, Kaizen, Analysis, Dealers, Forecasting, Management, Root Cause Analysis, Purchasing, Powertrain, Sales Operations, Operations Management, Dealer Management, FMEA
Education
Baker College Center for Graduate Studies 2007 — 2009
Master of Business Administration, Marketing
Baker College Business and Corporate Services 2005 — 2007
Bachelor of Business Administration, Business Administration
Oklahoma City Community College 2001 — 2003
Associate of Applied Science, Applied Science/Automotive Technology
Raytheon Professional Services 2013 - Present
Raytheon Professional Services 1999 - 2013
Hughes Aircraft Company 1996 - 1999
Oakland Resources 1995 - 1996
Urban Science 1990 - 1995
Urban Science 1984 - 1990
Skills
IT systems development, System Reliability and..., IT Operations and..., Requirements Analysis, System Testing, Planning and Scheduling, Estimating, Budgeting..., Risk and Opportunity..., Policy and Process..., Incident Management, Problem Management, Change Management, Document Management, Software Release..., Supplier Management, Support Desk Management, License and Maintenance..., Purchase Order and..., Management Reporting, Written Communication, SDLC
Education
University of Detroit Mercy 1986 — 1990
Master of Business Administration (MBA), Operations Research/Management Science (OR/MS)
Michigan State University 1980 — 1984
Bachelor of Science (BS), Applied Engineering
General Motors April 2015 - Present
General Motors November 2012 - Present
Thomson IP Management Services March 2012 - November 2012
The Auto Club Group May 2010 - March 2012
PESG December 2007 - May 2010
Oakland University January 2010 - April 2010
OnStar April 2009 - August 2009
Credit Acceptance June 2007 - December 2007
Raytheon Professional Services December 2006 - June 2007
Ford Motor Company October 2005 - October 2006
Skills
Organizational..., Research, Cultural Diversity, Human Resource..., Training Delivery, Group Dynamics, Team Building, Leadership Development, Needs Analysis, Performance Improvement, Instructional Design, Learning Management, Captivate, ADDIE, Adult Education, Problem Solving, Instructor-led Training, Mentoring, Coaching, Blended Learning, Performance Management, Curriculum Design, Customer Service, Microsoft Office, Talent Management, Curriculum Development, Public Speaking, Strategic Planning, Technical Training, Staff Development, Writing, Editing, Microsoft Word, E-Learning, Training, Performance Consulting, SnagIt, Workshop Facilitation, Technology Needs..., Employee Training, Organizational..., Management, Organizational Learning, Analysis, Project Management, Strategy, Career Development
Education
Oakland University 2007 — 2010
Master of Arts, Training and Development
Oakland University 1990 — 1995
Bachelor of Science, Human Resource Development
Lockheed Martin September 2012 - Present
Raytheon Professional Services October 2010 - March 2012
United States Air Force January 2009 - October 2010
United States Air Force December 2007 - May 2008
United States Air Force May 2002 - May 2004
Skills
Certified Project..., PMP, Process Improvement, Air Force, Security Clearance, Project Management, DoD, Team Leadership, Operations Management, Information Assurance, Military, Training, Program Management, Aircraft, Leadership, Technical Writing, Testing
Education
New Horizons Computer Learning Center 2011 — 2012
Professional Training, Project Management
Troy University 2008 — 2012
Master of Business Administration (MBA), Information Sytems
Villanova University 2010 — 2011
Profestional Training, Government and Commercial Contracting
Troy University
Bachelor of Applied Science (B.A.Sc.), Computer Science
JanPak March 2011 - June 2012
Raytheon Professional Services August 2010 - December 2010
Cardinal's Sportscenter August 2009 - June 2010
University Medical Center February 2006 - October 2008
Skills
Trade Shows, Account Management, Consultative Selling, Customer Service, Inventory Management, Multitasker, Microsoft Office, Sales Support, Inside Sales, Team Leadership, Team Management
Education
Texas Tech University - Rawls College of Business 2005 — 2010
Bachelor of Business Administration, General Business
Richmond University, The American Institute in London
Bachelor of Business Administration, Management
Health Alliance Plan April 2015 - Present
Blue Cross Blue Shield of Michigan June 2013 - Present
General Motors May 2011 - May 2013
Raytheon Professional Services 2004 - April 2011
Inergy Automotive 2002 - 2003
J Walter Thompson 2001 - 2002
Carlson Marketing Group 1999 - 2000
Ford Motor Company 1997 - 1999
Skills
Project Management, Program Management, Databases, Cross-functional Team..., Software Development, Enterprise Architecture, Microsoft SQL Server, Team Leadership, Business Intelligence, SDLC, Software Project..., Six Sigma, Data Warehousing, Process Improvement, ETL, Integration, Automotive, Vendor Management, SAP, Data Integration, SQL, Management, Business Process, Business Analysis, Project Portfolio..., Business Process..., Agile Methodologies, Agile Project Management, Outsourcing, Business Objects, Change Management, Analytics, Project Planning, Resource Management, SOA, ERP, Visio, SharePoint, PMO, IT Strategy, IT Management, Leadership, Consulting, Solution Architecture, Strategic Planning, Healthcare Information..., PMP
Education
Oakland University 2005 — 2008
MBA, Information Systems, Operations
Osmania University
BE, Mechanical Engineering
University of Michigan Health System January 2014 - Present
Raytheon Professional Services June 2008 - January 2014
Resource Bridge January 2007 - June 2008
American InterContinental University Online April 2003 - January 2007
Skills
Instructional Design, Training, E-Learning, Learning Management..., Captivate, Instructor-led Training, Training Delivery, Team Building, Microsoft Office, ADDIE, PowerPoint, Curriculum Design, Microsoft Word, Outlook, Social Media, Microsoft Excel, Visio, Camtasia, Articulate Storyline, Vision, Audacity, Web-based training
Education
American InterContinental University 2004 — 2005
Master's degree, Instructional Technoloy
Northern Illinois University 2000 — 2002
Bachelor of Science (B.S.), Marketing
The Quell Group April 2014 - Present
Detroit Media Partnership January 2014 - April 2014
Detroit Media Partnership June 2012 - January 2014
Detroit Media Partnership 2012 - 2012
MrDuey.com February 2010 - October 2011
Raytheon Professional Services November 2010 - February 2011
Aerotrain November 2008 - February 2010
Skills
WordPress, Email Marketing, HTML5, Flash, ActionScript, Graphics, Photoshop, Flash Animation, CSS, Video Editing, Multimedia, XHTML, Animation, Facebook, Adobe Photoshop, Adobe After Effects, After Effects, HTML 5, Web Design, Advertising, Adobe Flash, Adobe Dreamweaver, Sony Vegas, HTML, Social Media
Education
ITT Technical Institute-Swartz Creek 2006 — 2008
Associates Degree, Visual Communication
Almont High School 2003 — 2006
Diploma, General
Raytheon Professional Services May 2001 - Present
Skills
Change Management, Corporate Finance, Finance, Managerial Finance, Business Process..., Process Improvement, Strategic Planning, Budgets, Financial Analysis, Analysis, Leadership, Management, Restructuring, Cross-functional Team..., Mergers, Strategy, Program Management
Education
The University of Texas at Arlington
Bachelor of Science (BS), Accounting
Kelly Services January 2012 - Present
General Motors Technical Training December 2010 - March 2012
Raytheon Professional Services January 2007 - November 2010
Raytheon Professional Services January 2007 - November 2010
Birmingham Unitarian Church October 1999 - August 2006
HP Enterprise Services November 1987 - August 2006
Skills
Needs Analysis, Instructor-led Training, Blended Learning, E-Learning, ADDIE, Adult Education, Captivate, Distance Learning, Hands-on Training, Instructional Design, Learning Management, Learning Management..., Lectora, Performance Consulting, Performance Improvement, SnagIt, Staff Development, Technical Training, Technical Writing, Training, Training Delivery, Workshop Facilitation, Organizational Learning
Education
Wayne State University 2005 — 2007
MEd, Instructional Technology
Michigan State University 1980 — 1984
College of Communications, Business/Corporate Communications
EY April 2014 - Present
Raytheon Professional Services July 2010 - Present
Association of Innovative Pharmaceutical Manufactureres September 2008 - February 2010
MSD 2006 - 2007
Skills
Training, Learning Management..., Instructor-led Training, Blended Learning, Administrative Office..., Employee Training, Learning Management, Training Delivery, Instructional Design
Education
International Business School 2004 — 2008
Bachelor of Arts in International Business Relations
Raytheon Professional Services July 2011 - Present
Doug's in Everett 2007 - 2009
Hyundai 2004 - 2007
Skills
Vehicles, Automotive, Automobile, Automotive Aftermarket, Parts, Warranty, Continuous Improvement, Customer Satisfaction, Cross-functional Team..., Team Building, Dealer Management, Process Improvement, Kaizen, Automotive Repair, Sales Management, Automotive Engineering, Management, Sales, Operations Management, Coaching, Customer Retention, Profit, Marketing
Education
University of Illinois at Urbana-Champaign 1979 — 1983
B.S., Mechanical Engineering
University of Illinois at Urbana-Champaign
BSME, Mechanical Engineering
Oklahoma State University January 2009 - Present
Intertwined, LLC July 1999 - Present
Raytheon Professional Services October 2008 - July 2010
University of Oklahoma February 2008 - October 2008
Americorps*VISTA March 2000 - March 2001
Education
Langston University 2000 — 2002
M.Ed., Education
University of Central Oklahoma
Bachelor of Science, Community Health
Raytheon Professional Services April 2009 - Present
Self-Employed 2005 - Present
Raytheon Professional Services April 2007 - April 2009
Raytheon Professional Services November 2005 - April 2007
Volt Workforce Solutions March 2005 - November 2005
Infinite Binary, Inc August 2001 - June 2005
Skills
WordPress, HTML 5, HTML, JavaScript, jQuery, JSON, CSS, CSS3, AJAX, SEO, Web Development, Web Design, PHP, ActionScript, Flash, E-Learning, Instructional Design, XML, Learning Management..., LCMS, VB.NET, Graphic Design, Dreamweaver, C#, SCORM, Illustrator, .NET, Troubleshooting, User Experience, Programming, Accessibility, Edge Animate, Usability, Flash Animation, APIs, User Interface Design, MySQL, Graphics, Google Analytics, Photoshop, Software Design, HTML5
Education
Northern Michigan University 1999 — 2006
Bachelors of Science, Network Computing
Westwood High School 1995 — 1999
High School
Hospice of Michigan October 2010 - Present
Raytheon Professional Services November 2009 - October 2010
EDS, an HP company October 2000 - November 2009
Ford Motor Company October 1998 - October 2000
Ford Motor Company October 1997 - September 1998
Childs Consulting Associates, Inc. January 1994 - October 1997
Metropolitan Detroit Youth Foundation May 1993 - October 1993
Skills
Employee Training, Training, Instructional Design, E-Learning, Workshop Facilitation, Analysis, Learning Management..., Product Development, Technical Writing, Captivate, HTML, Visio, SharePoint, Software Documentation, Blended Learning
Education
Michigan State University 1991 — 1993
M. A., Educational Systems Development
Ferris State University 1987 — 1991
B.A. Education, Computer Science
Raytheon Professional Services July 2015 - Present
NCR Corporation October 2011 - June 2015
NCR Corporation July 2010 - October 2011
Behr 2005 - 2006
NCR Corporation 1996 - 2002
Skills
Program Management, Talent Management, Performance Management, Succession Planning, E-learning, Yellow Belt, Vendor Management, E-Learning, Change Management, Six Sigma, Consulting, Team Leadership, Business Analysis, Leadership Development, Training Delivery, Process Improvement, Team Building, Organizational..., Instructional Design, Business Process..., Project Management, Learning Management, Coaching, Training, Management, Leadership, Service Delivery, Professional Services, Call Centers, Software Documentation, Team Management, Cross-functional Team..., Outsourcing, IT Service Management, Sla
Education
University of Phoenix 1998 — 2000
BS, Business Management
Linn State Technical College 1972 — 1974
Associate of Science (AS), Electrical, Electronic and Communications Engineering Technology/Technician
DTE Energy June 2014 - Present
Raytheon Professional Services July 2006 - July 2014
GeoLogics Corporation under contract to Raytheon Professional Services July 2006 - September 2006
Gibraltar School District August 2003 - August 2006
Garland ISD August 2000 - May 2003
Skills
Training & Development, Process Development, Process Simulation, Employee Training, Learning Management..., Instructional Design, Distance Learning, Algebra, Instructor-led Training, Training, Teaching, Blended Learning, Needs Analysis, Mathematics Education, Training Delivery, Performance Management, E-Learning, Learning Management, Captivate, Process Improvement, Curriculum Design, ADDIE, Project Management, Program Management
Education
Oakland University 2011 — 2012
MBA classes, Business, 3.75 / 4.00
Wayne State University 2003 — 2005
Masters of Education, Instructional Technology, 4.00 / 4.00
University of Michigan 1994 — 1999
Bachelors of Science, Mathematics
Farmington High School 1990 — 1994
Diploma, High School
HIROTEC AMERICA, Inc. December 2011 - Present
Raytheon Professional Services 2005 - 2011
Pearvue Productions July 1999 - August 2009
Western Creative, Inc. August 1998 - March 2005
United Auto Union (UAW) March 2001 - August 2002
The Palace of Auburn Hills February 1997 - February 1999
US Army August 1991 - December 1998
Detroit Public Television July 1997 - September 1997
Skills
Editing, After Effects, Photoshop, Adobe Creative Suite, Camera Operator, Customer Relations, Microsoft Office, Post Production, Graphic Design, Public Speaking, Avid Editor, Final Cut Pro, Pro Tools, Audio Technician, Photography, Adobe Premiere Pro, Screenwriting, Videography, Video, Multimedia, Video Editing, Premiere, Camera Operating, Avid, Digital Media
Education
Rochester College 2010 — 2012
Bachelor of Science (BS), Communication and Media Studies
Macomb Community College 2001 — 2003
Associate of Arts (AA), Digital Arts and Animation
Specs Howard School of Media Arts 1996 — 1997
Video Broadcasting, Video Broadcasting
Related Training and Skills
Ingersoll Rand February 2010 - Present
Raytheon Professional Services 2006 - February 2010
William Bell Five, Inc. September 2001 - August 2006
Productivity Point International 2005 - 2006
X3D Technologies Corp. (NewSight) January 2004 - December 2004
NxView Technologies 1999 - 2001
Virtus 1997 - 1999
TMS Interactive 1993 - 1997
Skills
E-learning, Instructional Design, Blended Learning, Learning Management, Instructional Technology, Online Training, Distance Learning, Captivate, Technical Training, Technical Writing, E-learning Development, Needs Analysis, Adult Education, Educational Technology, Training Delivery, Curriculum Design, Program Management, Content Management, Curriculum Development, Software Training, Change Management, Content Development, Multimedia, Team Management, Course Development, Leadership Development, Problem Solving, HTML, Strategic Planning, Research, Web Design, E-Learning, Leadership, User Experience, Training, Management, Learning Management..., Project Management, Enterprise Software, Instructor-led Training, Team Leadership, Talent Management, Business Development, Six Sigma, Strategy, Consulting, Cross-functional Team..., Process Improvement
Education
East Carolina University 2011 — 2013
Master of Science (MS), Instructional Technology, 4.0
North Carolina State University 1984 — 1988
Bachelor, Environmental Design (Industrial Design), 3.69 Magna Cum Laude
United States Military Academy at West Point 1983 — 1984
Engineering
Raytheon Professional Services July 2009 - Present
Raytheon Professional Services March 2008 - July 2009
Siemens Energy & Automation, Postal Division September 2006 - March 2008
Delta Group Electronics Inc February 2006 - September 2006
Budget Suites of America December 2001 - August 2004
Skills
Process Improvement, Training, Management, Project Management, Six Sigma, Troubleshooting, Leadership, Analysis, Budgets, Proposal Writing, Negotiation, Customer Service, Team Leadership, Customer Satisfaction, Program Management, E-Learning, Cross-functional Team..., Change Management
Education
ITT Technical Institute-Richardson 2004 — 2007
Computer Electronic Engineering Technology
Dale Carnegie Training of Michigan August 2006 - Present
Raytheon Professional Services October 2007 - August 2012
Skills
Training, Instructional Design, Coaching, Team Building, Workshop Facilitation, Leadership Development, Training Delivery, Confidence Building, Performance Improvement, Employee Engagement, ADDIE, E-Learning, Blended Learning, Instructor-led Training, Learning Management, Business Coaching, Curriculum Design, Needs Analysis, Learning Management..., Curriculum Development, Technical Training, Adult Education, Employee Training, Personal Coaching, Training Needs Analysis, Leadership Development..., Technical Writing, Performance Consulting, Staff Development, Career Development, Presentation Coaching, Stress Management, Executive Coaching, Distance Learning, Organizational..., ILT, Soft Skills, Mentoring, Customer Service
Education
Oakland University 2005 — 2008
Bachelor’s Degree, Human Resource Development & Training
GP Strategies Corporation December 2014 - Present
G4S Secure Solutions (USA) Inc. March 2012 - December 2014
Raytheon Professional Services September 2006 - June 2010
O/E Learning 2003 - 2006
Novations March 2000 - May 2003
Skills
Project Management, MS Project, Project Planning, ADDIE, Organizational..., Management, Training, Leadership
Education
Central Michigan University 1993 — 1997
Bachelor of Arts, Broadcast Communications, Business Administration
Independent Instructional Design Consultant May 2011 - Present
Raytheon 2004 - 2011
RAYTHEON PROFESSIONAL SERVICES 2004 - 2011
The Bartech Group 2003 - 2003
Northrop Grumman Corporation 2001 - 2003
Craft-Line 1999 - 2000
CDI 1997 - 1998
Kmart 1971 - 1994
Skills
Instructor-led Training, Training, E-Learning, Instructional Design, Needs Analysis, ADDIE, Learning Management..., Camtasia
Education
Michigan State University
Master of Arts, Instructional Design
Oakland University
Bachelor of Arts, Language Arts/Education
Faulkner Autocare LLC April 2014 - Present
Raytheon Professional Services March 2012 - May 2014
Raytheon Professional Services December 2009 - September 2012
Miami-Jacobs Career College January 2011 - February 2012
Saturn of Dayton September 1996 - December 2009
Performance Clinic November 1995 - June 1996
Bob Ross Auto May 1994 - June 1996
U. S. Army October 1990 - July 1994
Skills
Automotive, Automotive Aftermarket, Vehicles, Retail, Customer Satisfaction, Technical Training, Customer Service, Parts, Problem Solving, Team Building, Microsoft Office, Customer Relations, Automobile, Excel, Word, PowerPoint, Electrical, Supervisory Skills, Sales Management, Public Speaking, Research, Account Management, Mentoring, Teamwork, Team Leadership, Microsoft Excel, Microsoft Word, Training, Automotive Repair, Leadership Development, Sales, Management, Warranty, Electricians, Customer Retention, Leadership, Continuous Improvement
Education
Sinclair Community College 1994 — 1996
Associates of Applied Science, Automotive
Xenia High School 1987 — 1990
North Stafford High School August 2010 - Present
Clarity Development Group 2006 - March 2010
Raytheon Professional Services 2005 - 2006
Flatter & Associates 2003 - 2005
Lutron Electronics 2002 - 2003
Skills
Contract Management, Leadership, Business Strategy, Program Management, Business Development, Strategic Planning, Project Management, Organizational..., Contract Negotiation, Employee Relations, Budgets, Team Building, Team Leadership, Leadership Development, Change Management
Education
The George Washington University 1999 — 2001
MA, Organizational Management
Purdue University 1988 — 1992
BA, Political Science
Inalfa Roof Systems Group November 2012 - Present
Kongsberg Automotive October 2011 - November 2012
Webasto August 2010 - October 2011
ArvinMeritor July 2008 - August 2010
Raytheon Professional Services July 2007 - July 2008
Ford Motor Company August 2002 - July 2007
Skills
Global Sourcing, Supplier Quality, Injection Molding, Forging, Supply Management, Supplier Development, Steel, APQP, Stamping, Automotive, Supplier Negotiation, Continuous Improvement, Supply Chain Management, Strategic Sourcing, Procurement, Lean Manufacturing, FMEA, Supply Chain, Metals, JIT, Purchasing, MRP, Six Sigma, TS16949, Supplier Evaluation, Manufacturing, Value Stream Mapping, Materials Management, 5S, PPAP, Kaizen, Materials, SPC, Components, Manufacturing..., Toyota Production System, Manufacturing..., ISO, Kanban, Low Cost Country...
Education
Wayne State University 1999 — 2001
MBA, Business
Michigan State University - The Eli Broad College of Business 1996 — 1997
Bachelors, Supply Chain Managemenr
Science Applications International Corporation (SAIC) September 2015 - Present
Raytheon Professional Services August 2011 - September 2015
FAA September 1982 - September 2009
United States Air Force April 1975 - September 1982
Skills
Published Author, Non-fiction, Fiction Writing, Novels, Fiction, Ebooks, Book Writing, Short Stories, Aircraft, Ghostwriting, Freelance Writing, Creative Writing, Storytelling, Books, Aviation, Blogging, Publications, Editing, Copy Editing, Poetry, Publishing, Magazine Articles, Creative Writer, Proofreading, Book Reviews
Education
Clemson University 1972 — 1974
Kubasaki High School 1969 — 1972
Mercedes-Benz Financial Services USA LLC May 2015 - Present
Hope for Women Magazine January 2013 - Present
So It Is Written LLC January 2009 - Present
DTE Energy October 2014 - May 2015
Blue Cross Blue Shield of Michigan August 2014 - October 2014
DTE Energy June 2013 - May 2014
Greater Grace Temple-The Master's Commission March 2013 - January 2014
Women of Standard Magazine January 2013 - June 2013
McCann Erickson January 2012 - June 2013
Raytheon Professional Services October 2009 - January 2012
Skills
Editing, Copywriting, Newsletters, Proofreading, Social Media, Publications, Advertising, Editorial, Marketing, Journalism, Social Networking, Writing, Content Management, Public Speaking, Digital Marketing, Social Media Marketing, Marketing Communications, Magazines, Blogging, Public Relations, Copy Editing, Press Releases, Technical Writing, Content Development, Publicity, Management, Brochures, Facebook, Layout, Corporate Communications, Research, Event Planning, Creative Writing, Web Content, Online Marketing, Publishing, Media Relations, Strategic Communications, Email Marketing, Content Strategy, WordPress, SEO, Integrated Marketing, Online Advertising, Brand Development, Video, Creative Direction, Digital Media, Radio, Change Management
Education
Colorado Technical University 2007 — 2008
MBA, Marketing
University of Missouri-Columbia 1997 — 2001
BA of Journalism, Journalism
Communication & Media Arts 1993 — 1997
Diploma, Journalism
Raytheon Professional Services May 2012 - Present
K I S A Computer Services, LLC November 2011 - Present
IT Freelance September 1998 - Present
Raytheon Professional Services (Contractor) December 2010 - May 2012
Baker College 2008 - 2012
Specmo Enterprises January 2007 - December 2010
Oakland Community College August 2001 - December 2005
Skills
Ubuntu, Windows 9x, Windows XP Professional, Windows 7, Windows 8, Mac OS X, HTML, Adobe LiveCycle Designer, Computer Hardware..., Network Security, Network Installation, Microsoft SQL Server, SQL, Crystal Reports, Android Devices, iPhone, Blackberry Devices, Computer Hardware, JavaScript, Service Now, Web Development, Wireless Networking, Technical Support, Software Documentation, Office 2010, Windows Vista, XP, Troubleshooting
Education
Baker College of Auburn Hills 2011 — 2012
Bachelor, Information Technology and Security
Baker College of Auburn Hills 2008 — 2010
Associate, Internet and LAN Security
Oakland Community College 2001 — 2005
Associate, Liberal Arts
Raytheon Professional Services March 2011 - Present
Mobility Resource Associates (MRA) March 2008 - February 2011
H.B. Stubbs Companies October 2007 - February 2008
Volkswagen of America, Inc. January 1989 - June 2007
Skills
Relationship Marketing, Marketing, Social Media, Marketing Strategy, Program Management, Integrated Marketing, Strategic Planning, Business Development, Strategic Partnerships, Marketing Communications, Sales, Strategy, Budgets, Leadership, Event Management, Team Leadership, Training, Market Research, Lead Generation, Event Planning, Public Relations, Advertising, New Business Development, Creative Direction, Direct Marketing, Digital Marketing, Management, Press Releases
Education
University of Michigan-Dearborn 1982 — 1986
B.A.
AT&T May 2013 - Present
Raytheon Professional Services July 2011 - February 2013
Independent Consultant March 2009 - July 2011
Sun Microsystems March 2007 - March 2009
Lockheed Martin Aeronautics September 1999 - February 2007
Skills
Training, Leadership, Cross-functional Team..., Learning Management, Blended Learning, Instructional Design, E-Learning, Training Delivery, Captivate, Leadership Development, Organizational..., Organizational Learning, ADDIE, MBTI, Change Management, Employee Training, Learning Management..., Needs Analysis, Organizational..., Technical Training, Culture Change, Organizational Design, Technical Writing, Performance Consulting, Curriculum Design, Talent Management, Performance Management, Proposal Writing, Strategy, Program Management, Performance Improvement, Workshop Facilitation, Executive Coaching, Onboarding, Career Development, Virtual Teams, Instructor-led Training, Knowledge Management, Employee Engagement, Process Improvement, Enterprise Software, Business Process..., Job Analysis, Personal Development, Vendor Management, SCORM, Business Transformation, Team Building, Distance Learning, Coaching
Education
The University of Memphis 1981 — 1984
MS, Industrial/Organizational Psychology
Texas A&M University-Texarkana 1977 — 1980
BS, Psychology
Raytheon Professional Services May 2011 - Present
JLR May 2010 - May 2011
Arbor Hospice 2005 - 2010
Edwards Lifesciences October 2000 - July 2004
PaperPak 1998 - 2000
Tecnol Medical Products 1991 - 1997
Baxter Healthcare 1987 - 1989
Skills
Brand Development, Strategy, Account Management, Competitive Analysis, Public Relations, Advertising, Business Development, Marketing, Integrated Marketing, Product Marketing, Strategic Planning, Marketing Management, Management
Education
Texas Tech University 1977 — 1981
BS
Navistar Defense, LLC September 2010 - Present
Raytheon Professional Services August 1999 - February 2010
RAYTHEON PROFESSIONAL SERVICES Division August 1999 - January 2005
Melior Institute May 1997 - August 1999
Triton College June 1995 - May 1997
Skills
Six Sigma, Leadership, Process Improvement, Program Management, Training, Operations Management, Budgets, Management, Project Management, Employee Training, Vehicles, Team Building, Training Delivery, Recruiting, Change Management, Human Resources, Team Leadership, Automotive, Continuous Improvement, Military, Proposal Writing, DoD, Microsoft Excel, Technical Writing, Public Speaking, Microsoft Office, Security Clearance, Cross-functional Team..., Strategic Planning, Networking, Analysis, Performance Management, Leadership Development, Organizational..., Software Documentation, Project Planning, Instructor-led Training, Instructional Design, Coaching, Employee Relations, Customer Satisfaction, Logistics, Government, Talent Management, Business Process..., Onboarding, Technical Training, Strategy, Vendor Management, Performance Improvement
Education
University of Notre Dame - Mendoza College of Business
Executive Certificate, of Management and Leadership
University of Phoenix 2003 — 2005
B.S, Business Management
College of DuPage 1996 — 1998
Associates, Automotive Technology
Hinsdale Central High School
Raytheon Professional Services June 2015 - Present
General Motors Company, LLC May 2015 - Present
General Motors Company, LLC October 2010 - April 2015
Engineering Analysis Associates division of SPX Service Solutions, Inc. March 2010 - October 2010
Service Parts Organization/VSSM North Central Region/Service Technology Group - General Motors Corp. June 1995 - May 2009
Service Technology Group (STG), General Motors Corp. October 1993 - June 1995
Chevrolet Division of General Motors Corp. November 1991 - October 1993
Chevrolet Motor Division of General Motors Corp. February 1988 - November 1991
Chevrolet Motor Division of G.M. - Chicago Branch November 1986 - February 1988
Chevrolet Motor Division of General Motors Corp. - Peoria & Chicago Zones November 1983 - November 1986
Skills
Automotive, Problem Solving, Customer Satisfaction, Customer Relations, Customer Service, Microsoft Office, Troubleshooting, Negotiation, Process Improvement, Team Building, Product Development, Strategic Planning, Writing, Team Leadership, Coaching, Mentoring, Continuous Improvement, Lotus Notes, Critical Thinking, Technical Writing, Root Cause Analysis, Warranty Administration, Diagnostics, Vehicles, Warranty, Technical Training, Automobile, Engineering, Leadership, Chassis, Supplier Quality, DFMEA, Management, Operations Management, Cross-functional Team..., Electric Vehicles, Automotive Electronics, Automotive Engineering, Training, FMEA, Hardware Diagnostics, Lean Manufacturing, Automotive Aftermarket, Powertrain, Project Planning, Customer Retention, Program Management, Automotive Repair, Dealers, Components
Education
Illinois State University 1979 — 1983
Bachelor of Science, Industrial Technolgy
Clinton Community HS, Clinton IL 1975 — 1979
Raytheon Professional Services July 2010 - Present
Raytheon Professional Services February 2010 - May 2010
Launch Learning Group January 2010 - January 2010
Pulte Homes Incorporated January 2006 - February 2007
Ford Motor Company August 2004 - January 2005
Blue Care Network July 2002 - August 2003
Tracey & Associates Incorporated November 1998 - August 2003
Kmart Resource Center January 2001 - October 2001
UAW-Blue Cross Blue Shield of Michigan January 1999 - October 2000
Skills
Program Management, Curriculum Design, Training, Leadership Development, E-Learning, Change Management, Analysis, Teaching, Employee Training, Distance Learning, Instructional Design
Education
University of Detroit Mercy
Bachelors of Science, Education; Special Education; Special Education
Wayne State University
Masters of Arts, Education; Instructional Technology; Interactive Multimedia
Kelly, Dean & Lewis January 2010 - December 2013
Right Management February 2009 - January 2010
Hawker Beechcraft October 2005 - February 2009
Raytheon Professional Services March 1997 - September 2005
General Motors January 1991 - March 1997
Ford Motor Company June 1990 - December 1990
Skills
Talent Management, Executive Coaching, Executive Search, HR Consulting, Resume Writing, Talent Acquisition, Strategic Planning, Succession Planning, Organizational..., Performance Management, Change Management, Leadership Development, Recruitment/Retention, Interviewing, Career Counseling
Education
GMI Engineering & Management Institute (now Kettering University) 1985 — 1990
BS Industrial Engineering
University of Phoenix
MBA
Case New Holland Industrial May 2006 - Present
Raytheon Professional Services January 2004 - May 2006
Sequoia Institute (Wyotech) May 1993 - January 2000
Skills
Web Based Training..., Service training video...
Education
Sequoia Instutute (Ohlone College) 1995 — 2006
AAS, Automotive Technology, 4.0
Sequoia Institute (Ohlone College) 1995 — 1996
AAS, Diesel Technology, 4.0
Foothill College
Certificate, Business Management
Lincoln Technical Institute - Chicago 1984 — 1985
Diploma, Automotive and Diesel Technology
Siemens PLM Software October 2002 - February 2009
Raytheon Professional Services April 1998 - August 2002
EDS, an HP company January 1991 - August 1998
Northrop Grumman May 1986 - January 1991
Bell Northern Research June 1984 - May 1986
Skills
Automation, C#, Product Lifecycle..., Software Engineering, Automotive, Software Development, XML, Software Documentation, Java, Perl, Visual Basic, Project Management, Databases, Troubleshooting, Quality Assurance, Teamcenter, Enterprise Software, Integration, PDM, Manufacturing
Education
Schoolcraft College 2001 — 2001
Certificate, Microsoft MCSE
Eastern Michigan University 1983 — 1984
BS, Computers in Industrial Technology
Washtenaw Community College 1981 — 1982
AD, Industrial Technology CAD/CAM
Raytheon Professional Services September 2002 - Present
Premier Designs High Fashion Jewelry March 2002 - Present
Creative Concrete by SMW Designs January 2002 - Present
GE Money Bank July 1994 - August 2002
Education
Baker University 2000 — 2001
BSM, Management
Raytheon Professional Services October 2009 - Present
Radiant Systems under contract to Raytheon Professional Services June 2009 - October 2009
Chrysler 2000 - 2008
Electronic Data Systems (EDS) 1986 - 1991
The Spinal Column Newsweekly January 1986 - September 1986
Skills
Technical Writing, Instructional Design, Proofreading, Editing, Program Management, E-Learning, Training, Instructor-led Training, ADDIE, Cross-functional Team..., Employee Training, Leadership, Management, Software Documentation, Technical Training, Process Improvement
Education
Michigan State University 1981 — 1984
BA, Journalism
Grand Rapids Community College 1979 — 1981
Associate of Arts, Journalism, English
Freelance October 2010 - Present
Kelly Services April 2013 - August 2014
Various News Publications May 2004 - April 2014
DTE Energy February 2012 - April 2013
Winn Dixie Stores April 2010 - February 2011
Meritor April 2008 - April 2010
Raytheon Professional Services March 2007 - March 2008
DaimlerChrysler Financial Services Americas September 2006 - February 2007
Skills
Social Media Marketing, Email Marketing, Strategic Communications, Internal Communications, Public Relations, Crisis Communications, Digital Marketing, Vendor Management, SEO, Internet Strategy, Facebook, Corporate Communications, Budget Management, Digital Branding, Client Relationship..., Communications Strategy, CRM, Marketing Communications, WordPress, Journalism, Strategy, Press Releases, Social Networking, Newsletters, Social Media, Advertising, Marketing Management, Event Planning, Marketing Strategy, Blogging, Analytics, Project Management, Program Management, Google Analytics, Marketing, Leadership, Management, Competitive Analysis, Editing, Creative Direction, Strategic Planning, Integrated Marketing, Web Content Management, Digital Strategy, Training Delivery, Instructor-led Training, Employee Engagement, Investigative Reporting, Copy Editing, Digital Journalism
Education
Oakland University 2002 — 2005
Bachelor of Arts, Sociology & Anthropology, minor in Journalism
Dialog Direct June 2014 - Present
Raytheon Professional Services April 2007 - June 2014
Stephen E. Hershey, D.D.S., M.S., L.L.C. November 2002 - April 2007
Skills
Learning Management, Needs Analysis, Learning Management..., Training Delivery, Training, Process Improvement, Microsoft Office, E-Learning, Instructional Design, Team Leadership, Captivate, Instructor-led Training, ADDIE, Technical Training, Employee Training, Program Management, Management
Education
Walsh College of Accountancy and Business Administration 2010 — 2012
Master of Management, Specialization in Human Resources Management
New Horizons Learning Center 2010 — 2010
Excel 2007 Level 2 Training and Completion
Oakland University 2005 — 2007
Bachelor of Science, Human Resource Development
Oakland Community College 2002 — 2005
Associate of Liberal Arts, Human Resources Development
Frankfurt, Germany or Denver, CO Senior Manager - Performance Consulting Global Six Sigma ExpertRaytheon Professional Services EMEA2011 - 2013
Raytheon 2009 - 2011
Raytheon Professional Services EMEA 2008 - 2009
Raytheon Professional Services 2006 - 2007
Raytheon Professional Services EMEA 2004 - 2006
T-Systems 1999 - 2004
T-Systems Multimedia Solutions GmbH 1995 - 1999
Skills
Security Clearance, Training, Program Management, Aerospace, Change Management, Earned Value Management, Six Sigma, Systems Engineering, Business Process..., Process Improvement, Stakeholder Management, Project Portfolio..., Project Management, Organizational..., Integration, Outsourcing, Team Leadership, Management
Education
University of Illinois at Urbana-Champaign
Master of Science (M.S.), Electrical and Computer Engineering
University of Illinois at Urbana-Champaign
Bachelor of Science (B.S.), Electrical and Computer Engineering
University of Arkansas, Walton School of Business August 2012 - Present
Raytheon Professional Services May 2013 - August 2014
Skills
Six Sigma, Microsoft Excel, Customer Service, Teamwork, Microsoft Office, Microsoft Word, PowerPoint, English, Windows, Leadership
Education
University of Arkansas at Fayetteville 2012 — 2016
Universidad del Pacífico (PE)
International Business
DCP Midstream January 2014 - Present
Raytheon Professional Services November 2010 - January 2014
Raytheon Professional Services January 2010 - December 2010
Raytheon Professional Services August 2006 - December 2010
Skills
Integrated Master..., Microsoft Project, Cost/Schedule..., Earned Value Management..., Performance Metrics, Performance Management, Risk Management, Resource Planning, Microsoft Excel, Cross-functional Team..., Organizational..., Six Sigma, Blended Learning, Instructional Design, Behavioral Interviewing, Project Management, Employee Training
Education
Oakland University 2008 — 2010
Master of Training and Development, Concentration: Organizational Development and Leadership
Oakland University 2002 — 2006
Bachelor of Science, Human Resource Development, Minors: Training and Development, and Labor and Employment Studies
Trinity Health December 2010 - Present
Crossroads Pregnancy Center September 2008 - Present
Macy's November 2010 - January 2011
Cooper-Standard Automotive April 2010 - May 2010
Atlas Copco March 2010 - April 2010
Raytheon Professional Services May 2009 - September 2009
Delta Staffing Force Protection Industries, Inc January 2008 - December 2008
Volkswagen of America April 2007 - January 2008
LSJ Marketing March 2006 - November 2006
Saturn of Lakeside August 2002 - October 2005
Skills
Lawson, Lotus Notes, Microsoft Office, Groupwise, WINS, Organizing, Typing, Data Entry, Internet, Vendor Management, GHX, Outlook, Microsoft Word, Parts Sourcing, Fundraising, Customer Service, Microsoft Excel, Management, Process Improvement, Training, Public Speaking, PowerPoint
Education
Rochester College 2008 — 2010
Bachelor, Counseling Psychology
Baker College Business and Corporate Services 2005 — 2008
Associate Degree, Human Service
Oakland Community College 1991 — 2001
Associate Degree, General Education
Ferndale High School 1988 — 1991
Diploma, General
Warren Distributing February 2011 - Present
Raytheon Professional Services March 2010 - October 2010
General Parts International, Inc November 2008 - June 2009
General Parts International Inc November 2008 - June 2009
General Parts International Inc January 2000 - November 2008
Standard Motor Products February 1984 - December 1999
Automotive Booster Clubs, Intl January 1987 - December 1993
Skills
Sales Operations, Automotive, Sales, Training, Automotive Aftermarket, Marketing, Budgets, Account Management, Automobile, Sales Management, Project Planning, Business Development, Team Building, Inventory Management, Vehicles, Customer Satisfaction, Program Management, Management, Parts
Education
Fairmont State College 1973 — 1977
BS; BS, Business Administration; Accounting; Recreation
Fairmont State University 1973 — 1977
BS, Business Administration; Spec.- Accounting
Raytheon Professional Services January 2008 - Present
Raytheon Professional Services January 2003 - 2008
Raytheon Professional Services January 2001 - January 2003
Raytheon Professional Services January 2000 - January 2001
Skills
Learning Management, Training Delivery, Process Improvement, ADDIE, Blended Learning, Coaching, Employee Training, Instructional Design, Instructor-led Training, Training, Leadership, Technical Training, Needs Analysis, Learning Management..., Management, Customer Satisfaction, Customer Service, Program Management, Project Management, Team Building
Education
Oakland University 1997 — 2001
Bachelor of Science
Healthy Vision Institute March 2012 - Present
Independent Training Consultant / Facilitator November 2011 - April 2012
United Way of Pasco County October 2010 - November 2011
DISYS June 2009 - November 2010
Tampa Bay WorkForce Alliance June 2008 - November 2008
The Training Associates January 2007 - January 2008
TrainingFolks August 2007 - October 2007
Raytheon Professional Services August 2006 - January 2007
REHABILICARE 2005 - 2006
COMPUTER GENERATED SOLUTIONS May 2004 - February 2005
Skills
Program Management, Training, Budgets, Employee Training, Instructor-led Training, Healthcare, Strategic Planning, Public Speaking, Marketing, Management Consulting, Instructional Design, Time Management, Leadership Development, Team Building, Leadership, Management, Policy, Human Resources
Education
Mount Saint Mary College 1999 — 2001
MS Ed, Education
Mount Saint Mary College 1993 — 1996
BA, Public Relations / Mass Communications
Maritz Motivation Solutions September 2013 - Present
Raytheon Professional Services December 2003 - January 2013
Education
Walsh College 2006 — 2009
MSM, Management
Oakland University 2001 — 2004
BS, Human Resource Development
Saginaw Valley State University 1999 — 2001
General Studies
Romeo High School
Romeo High School
Raytheon Professional Services March 2015 - Present
University of Michigan September 2004 - December 2014
University of Michigan July 2011 - April 2014
University of Michigan May 2005 - September 2012
University of Michigan September 2005 - September 2011
Skills
Statistics, Stata, Research, R, Data Analysis, LaTeX, Research Design, Python, Economics, Quantitative Research, NumPy, SciPy, Computational Modeling, Econometrics
Education
University of Michigan
Doctor of Philosophy (Ph.D.), Political Science
Michigan State University
Bachelor of Arts (BA), Political Science
University of Michigan
Graduate Certificate, Center for the Study of Complex Systems
Church of Jesus Christ of Latter-day Saints, Venice Ward December 2014 - Present
St. Clair County Community College July 2012 - August 2014
Raytheon Professional Services July 2006 - April 2011
Wayne State University May 2009 - August 2009
General Motors University February 1996 - January 2006
Henry Ford Health System January 1995 - December 1995
Skills
Instructional Design, Needs Analysis, Curriculum Design, Learning Design and..., Training, Instructor-led Training, E-Learning, Organizational..., Performance Improvement, Higher Education, Project Management, Change Management, Blended Learning, Technical Writing, Adult Education, Leadership, ADDIE, Learning Management, Distance Learning, Leadership Development, Staff Development, Workshop Facilitation, Lean Six Sigma, Curriculum Development, Learning Management..., Web 2.0 Technologies, Educational Technology, Instructional Technology
Education
Wayne State University
Ph.D., Instructional Technology, Summa Cum Laude
Brigham Young University
MHA, Healthcare Administration
Michigan State University
B.A., English; B.A., History
Raytheon Professional Services August 2015 - Present
Power Alliance, LLC. August 2013 - July 2015
Compuware June 2012 - July 2013
IBM July 2010 - July 2012
IBM December 1999 - August 2010
Skills
Sales Management, Security, Coaching, Solution Selling, Consultative Selling, Contract Negotiation, Business Analytics, Direct Sales, Channel Management, Mobile Device Management, Cloud Computing, SaaS, Account Management, New Business Development, New Business Procurement, Selling, Channel Partners, Cross-functional Team..., Software Industry, Sales, Forecasting, Training, International Sales, Professional Services, Managed Services, Outsourcing, Sales Enablement, Enterprise Software, Data Center, Social Media Marketing, Sales Operations, CRM, Leadership, Business Development, Management, Strategic Partnerships, Sales Presentations, Mobile Devices, Salesforce.com, Business Intelligence, Lead Generation, Demand Generation, Sales Process, Business Alliances, Consulting, Partner Management, Pre-sales, Strategy, Cold Calling, Disaster Recovery
Education
The University of Georgia 1991 — 1994
The University of Georgia
Armstrong Floor Products B.V. September 2007 - December 2008
Raytheon Professional Services March 2005 - August 2007
TeleAdapt January 2004 - February 2005
GE Global eXchange Services July 1999 - October 2001
Education
Brunel University London 2003 — 2004
PGC, Public & Social Administration
Eckerd College 1996 — 1999
BA, International Relations & German
FANUC America Corporation September 2014 - Present
TTi Global September 2012 - May 2014
Raytheon Professional Services November 2005 - September 2012
Tec-Mar Distribution Services, LLC June 1997 - November 2005
Skills
Earned Value Management, Systems Engineering, Program Management, Six Sigma, Process Improvement, Requirements Management, Proposal Writing, Cost Benefit, Operations Management, Analysis, Project Management, PMP, Software Documentation, Management, Procurement, Training, Project Planning, Customer Satisfaction, Team Building, Continuous Improvement
Education
Baker College of Flint
Bachelor of Business Administration (B.B.A.), Business Administration, Management and Operations
Oakland Community College 1996 — 1998
Associate of Science (A.S.), Criminal Justice/Law Enforcement Administration
Harvard University March 2011 - Present
Raytheon Professional Services August 2005 - January 2011
Avery Dennison January 2004 - August 2005
Skills
Trade Shows, Marketing, Event Planning, Team Building, Strategic Planning, Project Management, Program Management, Budgets, Event Management, Vendor Management, Management, Marketing Strategy, Proposal Writing, Training, Customer Service, Leadership
Education
Harvard University 2014 — 2015
Graduate Certificates: Strategy; Organizational Behavior; Business Communications
Harvard University 2000 — 2002
Graduate Certificate, Business Administration
Pontificia Universidad Católica Madre y Maestra 1993 — 1997
Bachelor, Marketing
Raytheon Professional Services March 2008 - Present
Grant Technical Services October 2007 - February 2008
Melior Inc May 2002 - October 2007
Greenville Technical College July 1990 - August 1999
Nash Community College August 1987 - June 1990
Skills
Sales Management, Automotive, Account Management, Automotive Repair, Team Building, Automobile, Automotive Aftermarket, Training, Warranty, Customer Satisfaction, Vehicles, Product Development, Parts, Continuous Improvement, Customer Service, Fleet Management, Leadership, Management, Operations Management, Process Improvement, Sales, Sales Operations, Six Sigma, Technical Training, New Business Development, Dealer Management, Market Research, Public Speaking, Risk Management, Team Leadership, Team Management
Education
Southern Wesleyan University 2012 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
Greenville Technical College 1990 — 1992
Associates, Industrial Education
General Motors May 2015 - Present
General Motors July 2012 - April 2015
RCO Engineering April 2012 - June 2012
Raytheon Professional Services August 2009 - February 2012
Genisys Credit Union (Formerly USA May 2006 - July 2009
Skills
Analystical Skills, ADDIE, Communication Skills, Collaborative, Multi-tasking, Good in a fast-paced..., Mac OS X, Windows, LCMS, Customer Presentations, Group Presentations, Microsoft Office, Budgeting, Budget Tracking, Sales, Relationship Development, Multi Tasking, Instructor-led Training, E-Learning, Budgets, Learning Management..., OS X, Technical Writing, Lotus Notes, Onboarding, Microsoft Excel, Leadership, Program Management, Captivate, Training, Needs Analysis, Instructional Design, Leadership Development, PowerPoint, Employee Training, Analysis, Visio, Conflict Resolution, Training Delivery, Technical Training, Microsoft Word, Process Improvement, Software Documentation, Blended Learning, SharePoint, Team Leadership, Management
Education
Central Michigan University 2010 — 2011
Masters of Science, Administration (Leadership), 3.86
Oakland University 2007 — 2009
Bachelor of Science Degree, Human Resource Development; Training and Development, 3.71
Urban Science December 2014 - Present
Urban Science June 2012 - December 2014
TTi Global July 2011 - June 2012
Raytheon Professional Services October 2010 - July 2011
Raytheon Professional Services April 2007 - October 2010
Skills
Microsoft Office, Training, Six Sigma, Process Improvement, Microsoft Excel, Learning Management, PowerPoint, Teamwork, Analysis, Microsoft Word, E-Learning
Education
Central Michigan University 2008 — 2010
M.S.A., Human Resource Administration, 3.94
Oakland University 2005 — 2007
B.A., Psychology, 3.80
Independent Consultant September 2013 - Present
Raytheon Professional Services October 2010 - August 2013
Raytheon Integrated Defense Systems June 2008 - May 2010
Raytheon Professional Services January 2006 - June 2008
Raytheon Six Sigma August 2006 - December 2007
Raytheon Learning Institutes March 2002 - December 2005
Raytheon Technical Services Company July 1999 - February 2002
Skills
Change Management, Strategic Planning, Project Management, Information Architecture, Web Development, Quality Auditing, Program Management, Technical Writing, Internal Communications, Instructional Design, Team Building, Strategic Communications, Cross-functional Team..., Proposal Writing, Metrics, Leadership Development, Process Improvement, Security Clearance, Project Planning, Visio, Instructor-led Training, Training
Education
Clark University
Master of Science, Professional Communication (MSPC)
University at Albany, SUNY
B.S, Liberal Studies, Management
General Motors - OnStar June 2011 - Present
Effective Performance Systems, LLC August 2008 - June 2011
Raytheon Professional Services July 2010 - January 2011
i3Logic August 2009 - July 2010
St. John Providence Health System January 2006 - April 2008
St. John Providence Health System April 1998 - January 2006
Skills
Training, Leadership Development, Change Management, Curriculum Design, Program Management, Blended Learning, Process Improvement, Workshop Facilitation, ADDIE, Performance Management, Project Management, Organizational..., Captivate, Instructional Design, Management, Interviews, Training Delivery, Performance Improvement, Microsoft Office, Employee Training, Project Planning, Instructional Technology, Performance Consulting, Talent Management, Curriculum Development, Needs Analysis, Learning Management, Onboarding, Team Building, Team Leadership, Lean Six Sigma Green..., eLearning, SAM
Education
University of Michigan-Dearborn 1997 — 1999
MA, Adult Instruction and Performance Technology
Marygrove College 1987 — 1990
BA, English, Social Sciences, Secondary Teaching Certification
IconWriter.Com June 1989 - Present
Innovative Learning Group February 2014 - June 2015
HelloWorld (formerly ePrize) August 2006 - September 2013
International Academy of Design & Technology - Detroit October 2007 - June 2011
Adaptive Response LLC July 2003 - March 2008
Raytheon Professional Services April 2006 - August 2006
General Motors Design Center September 2005 - April 2006
R. L. Polk & Co. 1998 - 2003
Blue Martini Software 1999 - 1999
EDS 1997 - 1998
Skills
User Interface Design, Flash, ActionScript, HTML, CSS, JavaScript, Dreamweaver, Web Development, Mobile Applications, Objective-C, Emerging Technologies, SEO, Photoshop, Strategy, Widgets, Web Applications, E-commerce, Illustrator, Animation, MySQL, Game Development, jQuery, XML, Graphic Design, User Experience, Programming, Java, Multimedia, HTML 5, WordPress, Illustration, Front-end, Fine Art, Event Photography, Software Development, Flash Animation, Information Architecture, XHTML, OOP, Web Design, Interaction Design, Graphics, Iconography, Icon Writing, Mosaics, Human Computer..., Virtual Reality, Flash Builder, HTML5, Adobe Flash
Education
Irene's Myomassology Institute 2015 — 2016
LMT - Licensed Massage Therapist, 650 hours 1-year Program
University of Michigan-Dearborn 1998 — 2015
Prosopon School of Iconology and Romanian Patriarchate 1990 — 2004
Michigan State University 1993 — 1997
BA
Liceul Balcescu - "St. Sava" National College 1984 — 1988
Baccalaureate Diploma
Scoala Nr. 118 "Vasile Alecsandri"
Teradata July 2012 - Present
ACS, a Xerox Company March 2012 - June 2012
Raytheon Professional Services January 2008 - October 2011
Convergys November 2006 - December 2007
Affiliated Computer Services October 2004 - November 2006
Siemens IT Solutions and Services Pvt. Ltd. November 1999 - October 2004
EDS Corporation April 1989 - November 1999
Skills
Program Management, Cross-functional Team..., Six Sigma, PMO, Agile Project Management, Certified Scrum Master..., Business Analysis, Iso 9000, ISO 9001, IT Outsourcing, Outsourcing, Business Process, CRM, Project Management, Management
Education
University of Michigan
BSA, Information Technology
Walsh College of Accountancy and Business Administration
MSA, Operations Management
Urban Science May 2013 - Present
Raytheon Professional Services August 2008 - May 2013
MSX International September 2004 - August 2008
BEI Consulting March 2008 - July 2008
General Physics Corporation July 2002 - February 2008
Carlson Marketing June 1999 - June 2002
General Physics Corporation October 1995 - May 1999
Detroit Art Services March 1993 - October 1995
J&J Technical Communications September 1989 - February 1993
Creative Universal October 1986 - September 1989
Education
Wayne State University 2010 — 2012
Graduate Certificate in School of Library Science, Information Management
Wayne State University 1996 — 1998
MEd, Instructional Design
University of Michigan 1981 — 1983
BA, Philosophy
Oakland University 1978 — 1980
Liberal Arts
Flagstar Bank May 2012 - Present
Chrysler July 2011 - May 2012
Raytheon Professional Services June 2008 - July 2011
Origen 2003 - 2008
Skills
Instructor-led Training, Needs Analysis, Instructional Design, ADDIE, Process Improvement, Captivate, Blended Learning, E-Learning, Leadership, Learning Management, Learning Management..., Organizational..., Program Management, Project Management, Team Building, Technical Training, Technical Writing, Training, Training Delivery, Training Needs Analysis
Education
Oakland University 1999 — 2003
UCI-FRAM AutoBrands August 2015 - Present
Raytheon Professional Services January 2010 - July 2015
Grant Technical Services October 2008 - January 2010
ATech Training, Inc. November 2007 - September 2008
Melior, Inc. April 1995 - September 2007
Moog Automotive (now owned by Federal-Mogul) March 1994 - January 1995
Skills
Automotive, Technical Training, Automotive Aftermarket, Training Program..., Customer Service, Troubleshooting, Software Documentation, Team Building, Employee Training, Customer Satisfaction, Instructional Design, Sales, Process Improvement, Program Management, Continuous Improvement, Training, Project Planning, Automotive Repair, Project Management, Team Leadership, Operations Management, Organizational..., Coaching, Vehicles, Technical Writing, Supervisory Skills, Microsoft Office, Team Management, Electronics, Leadership Development, Strategic Planning, Sales Operations, Sales Management, Leadership, E-Learning, Performance Management, Microsoft Word, Negotiation, Microsoft Excel, Cross-functional Team..., Warranty, Budgets, Inventory Management, Management, Analysis, Human Resources, Documentation, Instructor-led Training, Training Delivery, Employee Relations
Education
Southside VA Community College 1983 — 1983
Automotive Technical
Old Dominion University 1979 — 1980
NSK Americas October 2015 - Present
BorgWarner December 2013 - October 2015
Trinity Health (HQ Michigan) July 2009 - December 2013
Innovative Learning Group July 2008 - May 2009
Volkswagen of America September 2006 - June 2008
Raytheon Professional Services November 2005 - September 2006
MSX International September 1998 - November 2005
RWD Technologies July 1996 - September 1998
Skills
ADDIE, Instructional Design, Instructor-led Training, Instructional Technology, Virtual Classroom..., Project Management, Management, Training, eLearning, Performance Consulting, Training Facilitation, Needs Analysis, E-Learning, Program Management, Blended Learning, Learning Management, Performance Improvement, Captivate, Workshop Facilitation, Employee Training, Training Delivery, Adult Education, Curriculum Design, Organizational Learning, Leadership Development, Technical Training, Healthcare, Training and Development, Focus Groups, Leadership, Corporate Learning, Virtual Classroom..., Strategic Planning, Process Management, Project Lead, Organizational..., Learning Management..., Strategy, Human Resources
Education
Oakland University 2000 — 2004
Master's degree, Training and Development (MTD)
Oakland University 1990 — 1994
Bachelor's degree, Human Resource Development
Oakland Community College 1987 — 1990
Associate's degree, Business Administration
Raytheon Professional Services January 2000 - Present
Skills
Business development..., Lean/Six Sigma, Capture/proposal..., Program Management, Six Sigma, Change Management, Earned Value Management, Process Improvement, Systems Engineering, Cross-functional Team..., Proposal Writing, Business Process..., Metrics, PMP, Project Management, Requirements Analysis, Strategic Planning, DoD, Government Contracting, Aerospace, Vendor Management, Integration, Team Building, Business Development, Leadership, Analysis, Training, Instructional Design, Strategy, Management, Engineering Management, Forecasting, Requirements Management, Enterprise Software, Project Planning, Visio, Process Engineering, MS Project, Security Clearance, PMO, CMMI, Defense, Team Leadership, IT Strategy, Salesforce.com, Software Documentation, Risk Management, Business Process, Military, Outsourcing
Education
Walsh College 1998 — 2001
MSM, Management, Business Operations
Central Michigan University 1985 — 1988
BS, Management Information Systems
Lake Orion High School 1981 — 1984
High School Diploma, College Prep
Raytheon Professional Services September 2006 - Present
Grand Valley State University September 2004 - April 2005
WCKS 1610 AM Radio September 2002 - December 2004
Skills
Final Cut Pro, Avid Media Composer, Motion, Combustion, Pro Tools, Photoshop, Sorenson Squeeze, Panasonic P2, DVD Studio Pro, Film Editing, Video Editing, Web Video, Audio Editing, Audio Recording, Recording, Film, Editing, Sound, Avid, Multimedia, Documentaries
Education
Grand Valley State University 2001 — 2005
Bachelor of Arts (BA), Film Production
Raytheon Professional Services June 2011 - Present
General Motors Medium Duty Truck March 2007 - June 2011
Ford Motor Company 1973 - 2007
Skills
Automotive, Parts, Automotive Aftermarket, Automobile, Team Building, Process Improvement, Customer Satisfaction, Fleet Management, Pricing, Leadership, Profit, Customer Retention, Continuous Improvement, Six Sigma, Business Planning, Program Management, FMEA, Training, Forecasting, Automotive Engineering, Vehicles, Product Development, Team Leadership, Purchasing, Sales Operations, Lean Manufacturing, Cross-functional Team..., Inventory Management, Operations Management, Budgets, Sales Process, Root Cause Analysis, Manufacturing, Management, Competitive Analysis, Negotiation, Business Process..., Warranty, Components, Engineering Management, Hiring Personnel, Logistics, Kaizen, Writing, Personnel Management, Process Engineering, Strategic Planning, Supply Chain
Education
La Salle University - School of Business Administration 1976 — 1979
Master of Business Administration, Finance
Villanova University 1970 — 1973
BS, Education
Halliburton September 2013 - Present
Raytheon Professional Services May 2008 - Present
Tweddle Group 2007 - 2007
Skills
Process Improvement, Leadership development,..., Training, elearning,..., Program Management, Strategic Planning, Training, Leadership, Change Management, Team Building, Project Management, Project Planning, E-Learning, Cross-functional Team..., Coaching, Microsoft Office, Team Management, ADDIE, Management, Captivate, Instructor-led Training
Education
Oakland University
Masters, Training and Development, A
University of Mumbai
Master’s Degree, Organic Chemistry
RCO Engineering / GM Global Engineering Training November 2010 - Present
Performance Resources 2010 - 2011
Raytheon Professional Services September 2009 - June 2010
City of Warren C.E.R.T. Team September 2002 - December 2009
Ford Motor Company July 2004 - December 2004
Ricoh May 1998 - September 2001
O/E Systems Computer Rental Division March 1997 - March 1998
Kelly Services November 1995 - February 1997
California Driver Improvement, Inc. 1991 - 1993
Skills
Training, Instructional Design, Lectora, Camtasia, Captivate, Video Editing, PowerPoint development, Narrator, E-Learning, Instructor-led Training
Education
Wayne State University 1999 — 2003
M. Ed., Instructional Technology/Interactive Design core
Michigan State University 1983 — 1987
B.A., French/Communication Planning
ULS
ULS
Raytheon Professional Services Purchase Order CoordinatorSimpson IndustriesSeptember 1984 - September 1989
Education
Michigan State University 1976 — 1980
Neighborhood Service Organization August 2015 - Present
Serenity Christian Church January 2008 - Present
Neighborhood Service Organization May 2015 - August 2015
Level One Bank January 2013 - May 2015
Michigan First Credit Union January 2008 - January 2013
Raytheon Professional Services January 2007 - November 2007
Self Employed December 2002 - 2007
Junior Achievement - Chisholm Trail June 2001 - July 2002
OmniAmerican Credit Union (currently OmniAmerican Bank) September 1999 - June 2001
Bank One December 1998 - September 1999
Skills
Leadership Development, Organizational..., Employee Training, Training, Leadership, Coaching, Human Resources, Recruiting, Staff Development, Strategic Planning, Management, Instructional Design, Banking, Team Building, Public Speaking, Performance Management, Workshop Facilitation, Situational Leadership, Career Development, Program Development, Mentoring, Strategy, Conflict Resolution, Time Management, Employee Relations, Captivate, Training Delivery, Nonprofits, Fundraising, Program Management, DDI, Diversity Training, Employee Benefits, Executive Coaching, Organizational..., Training and Development, MBTI, Curriculum Development, Career Counseling, Learning Management..., Needs Analysis, Policy, Resume Writing, Credit Unions, Church Growth, Franklin Covey, Executive Search, Succession Planning, Applicant Tracking..., ADP HRB
Education
Central Michigan University 2012 — 2016
Graduate Certificate, Human Resources Management
Liberty Baptist Theological Seminary 2010 — 2010
MA, Evangelism & Church Planting
Texas Wesleyan University 1997 — 1999
MBA, Organizational Management
Texas Wesleyan University 1995 — 1997
BBA, Business Administration
Jacobs Technology June 2012 - Present
XMCO INC March 2008 - March 2012
Raytheon Professional Services March 2006 - March 2008
DaimlerChrysler March 2004 - February 2006
DaimlerChrysler July 2001 - March 2004
Bill Brown Auto Clinic March 1998 - June 2001
Skills
Vehicles, Electronics, Government, Technical Writing, Word, Automotive Repair
Education
Madonna University 2001 — 2003
B.A, History
Henry Ford C.C 1996 — 1999
A.A.S, Automotive Technology
Bishop Borgess H.S 1978 — 1982
High School Diploma, General
HealthPlus of Michigan October 2014 - Present
TTi Global North America January 2012 - March 2014
Raytheon Professional Services 2003 - 2011
Raytheon Technical Services Company 1996 - 2011
Skills
Program Management, Process Improvement, Instructional Design, Instructor-led Training, Project Management, Change Management, Technical Training, Team Leadership, Six Sigma, Team Building, Leadership Development, Performance Management, Training, Performance Improvement, Learning Management..., Continuous Improvement, Captivate, Business Process..., Blended Learning, Needs Analysis, ADDIE, Organizational..., Leadership, Vendor Management, Training Delivery, E-Learning, Coaching, Learning Management, Human Resources, Proposal Writing, Management, Operations Management, CRM, Technical Writing, Analysis, Employee Training, Budgets, Talent Management, Software Documentation, Cross-functional Team..., Organizational..., Employee Engagement, Project Planning, Management Consulting, Visio, Business Analysis, Business Process, PMP, Integration
Education
Oakland University 1990 — 1995
Bachelor of Science, Industrial Systems Design
Wayne State University 1989 — 1990
General Business
Warren Senior High 1986 — 1989
Raytheon Professional Services February 2009 - Present
EDS August 2002 - April 2008
EDS September 2001 - August 2002
Atlantic Richfield (ARCO) August 1997 - July 2000
ARCO Oil & Gas / Atlantic Richfield / BP 1985 - 2000
Skills
Servers, Troubleshooting, Project Management, Disaster Recovery, Software Documentation, System Administration, Training, Networking, Management, Databases, Process Improvement, Leadership, Vendor Management
Education
University of North Texas 1978 — 1984
MBA, Information Systems
Urban Science October 2014 - Present
Raytheon Professional Services November 2006 - September 2014
SPX Valley Forge 1999 - 2006
RWD Technologies 1997 - 1999
EDS 1995 - 1997
IBM 1988 - 1994
Skills
Earned Value Management, Strategic Planning, MS Project, ADDIE, Analysis, Blended Learning, Business Process..., Captivate, Cross-functional Team..., E-Learning, Hands-on Training, Instructional Design, Instructor-led Training, Integration, Leadership, Leadership Development, Learning Management, Learning Management..., Microsoft Office, Needs Analysis, Organizational..., PMP, Process Improvement, Program Management, Project Management, Project Planning, Proposal Writing, Six Sigma, Technical Training, Technical Writing, Training, Training Delivery, Vendor Management
Education
Wayne State University 1996 — 1998
MEd, Instructional Technology
Southern University and Agricultural and Mechanical College at Baton Rouge 1985 — 1988
BS, Computer Science
IRI Consulting, LLC May 2011 - Present
Plano Library Links May 2006 - May 2011
Raytheon Professional Services February 2011 - April 2011
V.O. Group October 1999 - March 2006
Bustin & Co February 1998 - October 1999
JCPenney Financial Services (Now Aegon) February 1995 - February 1998
E-Systems (Now Raytheon) June 1993 - September 1993
Skills
Competitive Analysis, Strategic Planning, Vendor Management, Research Design, Survey Methodology, Marketing Research, Market Research, Integrated Marketing, Analysis, Project Management, Start-ups, Business Development, Direct Marketing, Business Planning, Human Resources, Leadership, Consulting, Strategy, Management, Marketing Strategy, Program Management, Competitive Intelligence, Marketing, CRM
Education
University of North Texas 1992 — 1994
M.B.A., Marketing Management
University of North Texas 1989 — 1990
B.B.A., Marketing Management
Raytheon Professional Services July 2010 - Present
NIIT September 2001 - August 2008
Education
University of Madras
Raytheon Professional Services Adjunct InstructorOklahoma State UniversityJanuary 2008 - Present
Education
Langston University 2000 — 2002
Master of Education, Education
University of Central Oklahoma 1998 — 1999
B.S, Community Health
Raytheon Professional Services December 2006 - Present
Accenture 2004 - 2006
Skills
Organizational..., Coaching, Instructional Design, Leadership Development, Training Delivery, Organizational..., Workshop Facilitation, Talent Management, Performance Management, Employee Engagement, Training, Call Centers, Customer Service, Human Resources, Adult Education, Strategic Planning, Program Management, E-Learning, Blended Learning, Teamwork, Project Management, Management Development, Vendor Management, Team Management, Management Consulting, Public Speaking, Employee Relations, Talent Acquisition, Learning Management, Customer Experience, Interviews, Needs Analysis, Customer Satisfaction, Change Management, Leadership, Recruiting, Succession Planning, Process Improvement, Management, Employee Training, Team Leadership, Onboarding, Team Building, Time Management, Operations Management, Business Process..., Executive Coaching, Risk Management, Instructor-led Training, Workforce Planning
Education
University of Kansas 1969 — 1972
Human Development, Family Studies, and Related Services
MRM//McCann January 2015 - Present
Isobar March 2013 - December 2014
Freelance March 2012 - December 2014
Raytheon Professional Services March 2010 - October 2011
Volt Technical Resources October 2008 - March 2010
Media 1 March 2008 - October 2008
Custom Business Solutions July 2007 - March 2008
Custom LapTop Covers January 2005 - June 2005
Ferris State University January 2005 - January 2005
Skills
JavaScript, SharePoint, Flash, Illustrator, WordPress, DoubleClick, HTML, ActionScript, Web Development, E-Learning, jQuery, HTML 5, XML, PHP, CSS, User Interface Design, Flash Animation, Multimedia, Visio, Captivate, Windows, Java, Project Management, Photoshop, Graphic Design, Dreamweaver, Front-end, Adobe Creative Suite, OS X, OOP, CMS, Web Design, Graphics, Animation, Interaction Design, Programming, Online Advertising, Digital Media, Advertising, Social Media Marketing, Digital Marketing
Education
Ferris State University 2004 — 2007
Bachelor of Applied Science, Digital Animation and Design
Ferris State University 2000 — 2004
Bachelor of Science, Business; Computer Information Systems
Raytheon Professional Services April 2014 - Present
Raytheon Professional Services November 2009 - April 2014
Toyota Motor Sales USA Inc April 1988 - April 2008
Skills
Training, Team Building, Customer Satisfaction, Automotive Aftermarket, Continuous Improvement, PowerPoint, Training Delivery, Employee Training, Automotive, Management, Parts, Automobile, Automotive Repair, Operations Management, Warranty
Education
Montana State University-Northern 1983 — 1988
Bachelors, Automotive Technology, Business, Electronics
Raytheon Professional Services February 2014 - Present
Raytheon Professional Services June 2008 - Present
McDonald's June 1993 - November 2007
Skills
ADDIE, Instructional Design, Instructor-led Training, Training, Training Delivery, Learning Management..., Needs Analysis, Blended Learning, Employee Training, Learning Management, Performance Consulting, Captivate, Onboarding, Technical Training, Training Needs Analysis, Earned Value Management
Education
Oakland University 2007 — 2009
Masters, Training and Development
Oakland University 2001 — 2004
Bachelors, Human Resource Development
Rebuilding Together Oakland County August 2013 - Present
Raytheon Professional Services November 2009 - April 2014
Stonebridge Financial Partners January 2007 - April 2012
General Motors Corporation September 1977 - November 2008
Skills
Program Management, Training, Budgets, Leadership, Process Improvement, Team Building, Organizational..., Change Management, Strategic Planning, Leadership Development, Coaching, Team Leadership, Project Management, Operations Management, Customer Service, Staff Development, Continuous Improvement, Management, Strategy, Proposal Writing, Performance Management, Cross-functional Team..., Business Process..., Vendor Management, Management Consulting, Six Sigma
Education
Bowling Green State University 1981 — 1983
Masters in Organizational Development
University of Michigan-Flint 1967 — 1971
B.A., Education
Dematic North America October 2013 - Present
Raytheon Professional Services February 2010 - October 2013
Dematic Corporation 2003 - 2009
Interactive Learning Systems 2000 - 2003
Ocean Spray Cranberries 1996 - 2000
Kellogg Company January 1994 - July 1996
Education
Bowling Green State University 1983 — 1985
MEd, Training and Education
Raytheon Technical Services Company October 1991 - Present
Raytheon Professional Services 1991 - Present
Raytheon 1990 - Present
Education
Austin College 1973 — 1978
Bachelor, Political Science / Business Administration / English
Blue Cross Blue Shield of Michigan November 2014 - Present
Raytheon Professional Services June 2009 - November 2014
Independent Contractor 1992 - 2009
Skills
Instructional Design, E-Learning, Six Sigma, Management, Employee Training, ILT, Instructor-led Training, Technical Writing, Captivate, Blended Learning, ADDIE, Needs Analysis, Process Improvement, Project Management, Microsoft Office, Training Delivery, Learning Management..., Technical Training, Training, Analysis, Leadership Development, Learning Management, Program Management, Proposal Writing, Organizational..., Leadership, Hands-on Training, Curriculum Development, Training Needs Analysis, Consulting, Curriculum Design, Software Documentation, Staff Development, Adult Education, Technology Integration, Distance Learning, Workshop Facilitation, Visio, Performance Improvement, Educational Technology, Performance Consulting, Team Building, Change Management, SharePoint, Instructional Technology, Nonprofits, Coaching, System Administration, Performance Management, Classroom
Education
Michigan State University 2009 — 2012
Master of Arts (MA), Educational Technology
Michigan State University
Bachelor of Arts (BA), Business
Trenton Corportation August 2009 - Present
Ten Thousand Villages March 2009 - Present
Jones Properties October 2007 - April 2009
MCM Learning, Inc. April 2006 - October 2007
Raytheon Professional Services December 2004 - April 2006
Novations Learning Technologies September 1999 - October 2004
NCS Learn May 1997 - June 2002
Skills
Test Planning, Quality Assurance, Technical Writing, Project Management, Instructional Design, Testing
Education
Michigan State University 1989 — 1990
Kennison Consulting Instructional Designer/Developer and TrainerTrainingPros2013 - Present
Raytheon Professional Services August 2013 - October 2013
Automatic Data Processing January 2006 - June 2013
Automatic Data Processing July 2004 - July 2005
Automatic Data Processing January 2003 - July 2004
ADP November 1998 - September 2002
Accenture July 1997 - November 1998
Accenture March 1995 - June 1997
Skills
Project Management, Captivate, Leadership, Instructional..., Public Speaking, Teaching, Team Building, Leadership Development, Coaching, Microsoft Office, Marketing, Articulate Studio, Articulate Storyline, Camtasia, SAP, Author-it, ADP ReportSmith, ADP Payroll, ADP Payforce, RoboHelp, ADDIE, PeopleSoft, Blended Learning, Employee Training, Needs Analysis, Human Resources, Performance Management, Training
Education
University of Tennessee-Knoxville - College of Business Administration 1990 — 1994
Bachelor of Science (BS), Marketing
PPD May 2014 - Present
House of Mob, LLC January 2010 - Present
Keste July 2011 - February 2014
Raytheon Professional Services October 2010 - May 2011
National Bankruptcy Services June 2008 - June 2009
Tektronix March 2006 - May 2008
CAE March 2005 - January 2006
United States Air Force September 2001 - March 2005
United States Air Force July 1996 - September 2001
Skills
Technical Writing, Training, Consulting, Microsoft Office, Fashion, Satellite, Team Building, Publishing, Software Documentation, Management, Team Leadership, Visio, Program Management
Education
The University of Texas at Dallas 2010 — 2014
B.A., Literary Studies with Minor in History
Community College of the Air Force
A.A.S., Electronics Systems Technology
Community College of the Air Force
A.A.S., Instructor of Technology and Military Science
Northern Essex Community College
A.A., Journalism
FCA - North America July 2015 - Present
FCA - North America September 2011 - July 2015
Ryder Integrated Logistics September 2007 - September 2011
Penske Logistics October 2005 - September 2007
Chieftain Logistics October 2004 - October 2005
Menlo Worldwide May 2002 - July 2004
Raytheon Professional Services 1999 - 2001
Skills
Logistics Management, Supply Chain..., Logistics, Supply Chain Management, 3PL, Supply Chain, Transportation..., Freight, International Logistics, Inventory Management, Supply Management, Supply Chain Operations, Transportation, Operations Management, Continuous Improvement, Warehouse Management, Truckload, Forecasting, Process Improvement, Automotive, Inventory Control
Education
Baker College Center for Graduate Studies 2004 — 2007
MBA, International Business
Davenport University 1996 — 2001
BBA, International Business
Raytheon Professional Services November 2002 - Present
Education
UCLA 1965 — 1967
Master of Arts (MA), Economics, B+
Verso Corporation June 2007 - Present
National City Mortgage October 2006 - January 2008
Orchid Cellmark June 2005 - August 2006
Raytheon Professional Services May 2001 - April 2005
Skills
B2B, Account Management, Paper Industry, SAP, Pricing, Six Sigma, Inventory Management, Customer Service, Cross-functional Team..., Process Improvement, Microsoft Excel, Microsoft Office, Training, Employee Training, Call Centers, Team Building, Team Leadership, Salesforce.com, Coaching, JD Edwards, PowerPoint, Leadership, Management, Sales, Strategic Planning, Marketing, Logo Design, Microsoft Publisher
Education
Miami University 1989 — 1990
Bachelor of Science (B.S.), Education
Georgetown College 1985 — 1989
Liberal Arts, Education
Raytheon Professional Services July 2012 - Present
NCR December 2009 - July 2012
Bank of America January 1992 - July 2009
Account Reconcilement September 2004 - December 2008
Account Reconcilement March 1995 - August 2004
Bank of America May 1993 - March 1995
Bank of America December 1992 - May 1993
Skills
Staff Management, Banking, Credit, Vendor Management, Loans, Branch Management, Performance Management, Relationship Management, Process Improvement, Mortgage Lending, Risk Management, Operations Management, Consumer Lending, Retail Banking, Commercial Banking
Education
American InterContinental University 2009 — 2012
Human Resources Management, Human Resources
American Intercontinental University 2009 — 2012
Bachelors of Business, Human Resources Management
Florida State College at Jacksonville 2001 — 2003
In Process, Business
Florida State Community College
Raytheon Professional Services August 2011 - Present
Skills
Team Building, Process Improvement, Curriculum Development, Continuous Improvement, Vehicles, Sales Operations, Cross-functional Team..., Team Leadership, Six Sigma, Automotive, Program Management, Operations Management
Education
City University of New York City College 1990 — 1992
Bachelor's Degree, Electromechanical Technology/Electromechanical Engineering Technology, 3.45
City University of New York 1987 — 1989
Associate's Degree, Automotive Engineering Technology/Technician, 3.75
DTE Energy January 2013 - Present
DTE Energy February 2010 - March 2013
DTE Energy August 2008 - February 2011
Raytheon Professional Services February 2007 - August 2008
Skills
Instructor-led Training, Customer Service, Microsoft Office, Continuous Improvement, Quality Assurance, Data Analysis, Database Administration, Energy Industry, Conflict Resolution, Public Speaking, Organizational..., Communication Skills, Community Outreach, Multitasking Skills, Time Management, Program Management, Energy, Lotus Notes, PeopleSoft, Microsoft Excel, Access, Change Management, Power Generation, Process Improvement, Business Process..., SAP, Project Management, Visio, SharePoint, Training, Call Centers, Six Sigma, Leadership, Smart Grid, Software Documentation, Team Building, Performance Management, Team Leadership, Power Plants, Labor Relations, Human Resources, Analysis, Leadership Development, Onboarding, Business Analysis, Data Entry, Commodity Markets, Customer Satisfaction, PowerPoint, Project Planning
Education
Central Michigan University 2010 — 2014
B.S, Business Administration
Redford High school 1988 — 1992
HIgh School diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Oak Grove Technologies October 2014 - Present
Frank W. Ribaudo - Instructional Design Consultant January 2014 - Present
OG&E, Oklahoma Gas & Electric July 2012 - January 2014
OG&E July 2012 - January 2014
Microsystems Automations Group May 2011 - June 2012
Raytheon Professional Services October 2008 - May 2010
University of Oklahoma October 2007 - October 2008
University of Oklahoma, Health Sciences Center January 2006 - June 2007
University of Oklahoma Health Sciences Center January 2003 - January 2007
University of Oklahoma Health Sciences Center January 2002 - January 2003
Skills
Instructional Design, E-Learning, Training, Distance Learning, Classroom, Technical Writing, Instructor-led Training, Curriculum Design, Learning Management..., Blended Learning, Adult Education, Curriculum Development, Instructional Technology, Needs Analysis, ADDIE, Program Management, Editing, Screenwriter, Employee Training, Teaching, eLearning, Script Writer, Audio Editing, E-Learning Content..., Captivate 8, Project Management
Education
Boston University 1973 — 1975
M.Ed., Educational Media & Technology
Boston University
B.S., Broadcasting & Film
BAE Systems August 2013 - Present
Navistar Defense March 2011 - August 2013
Raytheon Professional Services March 2008 - March 2009
General Dynamics Land Systems March 2004 - March 2008
Electrionic Data Systems July 1998 - March 2004
Lind-Waldock January 1998 - July 1998
Skills
Financial Analysis, Forecasting, Cost Benefit, Process Improvement, Earned Value Management, Financial Reporting, Budgets, Microsoft Excel, Business Analysis, Microsoft Office, PowerPoint, Microsoft Word, Proposal Writing, Business Development, Variance Analysis, Manufacturing, Six Sigma
Education
Walsh College 2004 — 2008
Master of Business Administration, Economics
Oakland University 1993 — 1997
Bachelor of Science, Finance
David Evans and Associates, Inc. April 2014 - Present
Crafton Tull March 2013 - March 2014
Crafton Tull May 2011 - March 2013
Fort Worth Museum Science and History June 2010 - July 2010
Fred Jones Jr. Museum of Art February 2010 - May 2010
Raytheon Professional Services May 2009 - July 2009
Raytheon Professional Services May 2008 - July 2008
Michaels Arts and Crafts May 2007 - July 2007
Skills
Adobe Creative Suite, Microsoft Office, Marketing Communications, New Business Development, Time Management, Marketing Research, Proposal Management, Public Relations, Graphic Design, Social Media, Event Planning, Marketing Strategy, InDesign, Photoshop, Illustrator, Creative Direction, Proposal Writing, Organizing, Creative Development, Competitive Intelligence, Direct Marketing, Marketing Campaign..., Newsletters, Social Media Marketing, Budgets, PowerPoint, Microsoft Excel, Microsoft Word, Marketing, Event Management, Public Speaking, Social Networking, Facebook, Project Planning, Business Development, Campaigns, Management, Project Management, Blogging, Trade Shows, Direct Mail, CRM, Training, Advertising, Sales, Market Research, Email Marketing, Press Releases, Online Marketing, Brochures
Education
University of Oklahoma 2007 — 2011
Bachelor of Business Administration (B.B.A.), Marketing
Grapevine High School
Talmer Bank and Trust October 2012 - Present
Unemployed February 2012 - November 2012
Talmer Bank and Trust December 2010 - February 2012
First Michigan Bank September 2010 - December 2010
Raytheon Professional Services June 2010 - August 2010
Raytheon Professional Services May 2009 - August 2009
Raytheon Professional Services May 2008 - August 2008
Red Lobster August 2005 - August 2006
Skills
Microsoft Excel, Finance, Corporate Finance, Workshop Facilitation, Database Administration, PowerPoint, Process Improvement, Analysis, Microsoft Word, Leadership, Financial Analysis, Organization, Microsoft Office, Project Management, Team Building, Loans, Mortgage Lending
Education
Michigan State University
Bachelor of Arts, Finance
Raytheon Professional Services 2011 - Present
General Motors 1977 - 2009
Skills
Program Management, Automotive, Call Centers, Leadership, Operations Management, Process Improvement, Training, Six Sigma, Employee Relations, Military, Analysis
Education
Bradley University 1964 — 1975
Automotive Engineering
Detroit Diesel August 2011 - Present
Technical Training Incorporated August 2010 - August 2011
Raytheon Professional Services January 2009 - August 2010
Chrysler June 2003 - December 2008
DaimlerChrysler Vans LLC 2001 - 2003
Freightliner LLC 1992 - 2001
Kenworth Trucks 1991 - 1992
Navistar 1988 - 1991
Gelco Truck Leasing 1985 - 1988
Consolidated Freightways 1977 - 1985
Skills
Diesel Fuel Systems..., Engine Diagnosis, Vehicle Drivability, Automobile, Parts, Continuous Improvement, Powertrain, Customer Satisfaction, Product Development, Warranty, Lean Manufacturing, Process Improvement, Team Building, Purchasing, Cross-functional Team..., Operations Management, Automotive Engineering, Sales Management, Vehicles, Management, Pricing, Medical Diagnostics, Training, Negotiation, Manufacturing, Fuel Systems, Automotive Aftermarket, FMEA, Diesel, Fleet Management, Dealers, Customer Service, Testing, Logistics, Inventory Management, Program Management, Automotive Repair, Profit, Electronics, Electric Vehicles, APQP, GD&T, New Business Development, Root Cause Analysis, Kaizen, Engineering, Quality Management, Leadership, Components, Manufacturing...
Education
Industry Training from Manufacturers: 1968 — 2011
Auto/Truck Systems
St. Louis Community College 1967 — 1970
ASSOC., Mechanical Engineering Technology
self 2014 - Present
Raytheon Professional Services 2008 - 2014
Raytheon Professional Services 2007 - 2008
Jawood Management Associates 2006 - 2007
MSX International 2001 - 2006
Girl Scouts of Metro Detroit 1995 - 2000
Girl Scouts of Metro Detroit 1989 - 1995
YMCA - Lake County Family Central Lakes Branch 1984 - 1986
Benton Harbor Area Schools 1975 - 1978
Skills
Process Improvement, Employee Training, Management, Coaching
Education
University of Michigan-Dearborn 1996 — 1999
Master's Degree, Adult Instruction and Performance Technology, Graduated with Distinction
Michigan State University 1976 — 1977
Post-graduate coursework in Special Education Consulting
Michigan State University 1971 — 1974
Bachelor's Degree, Elementary and Special Education for the Emotionally Impaired, Graduated with Honor
Western Michigan University 1970 — 1971
General Studies
Raytheon Professional Services January 2012 - May 2012
MRI Software LLC November 2010 - August 2011
Best Buy May 2008 - July 2008
Mobile Knowledge Group August 2007 - November 2007
Education
Baker College Business and Corporate Services 2009 — 2010
Bachelor's, Computer Science
Baker College Business and Corporate Services 2007 — 2009
Associate's, Computer Programming
Raytheon Professional Services March 2007 - Present
Macomb Internal Medicine 1997 - 2007
Skills
Automotive, Vehicles, Automobile, Customer Service, Microsoft Office, Event Planning, Event Management, Customer Satisfaction, Training, Operations Management, Continuous Improvement, Process Improvement, Program Management, Team Building, Coaching, Team Leadership, Six Sigma, Proposal Writing
Education
Macomb Community College
Associate's degree, Legal Assistant/Paralegal
DeSander Landscaping, Inc. May 2011 - Present
Raytheon Professional Services August 2007 - April 2011
Education
Delta College
Associate's degree, Automotive Service Technology
Ferris State University
Bachelor's degree, Automotive and Heavy Equipment Management
Raytheon Professional Services Advanced Branch TrainerKinko's1996 - 1999
Skills
Coaching, Continuous Improvement, Customer Service, Leadership, Management, Process Improvement, Project Management, Public Speaking, Six Sigma, Team Building, Team Leadership, Training
Education
The University of Kansas 1989 — 1993
BA, Mathematics
Ameritax November 2010 - Present
AT&T March 2009 - January 2012
The Training Associates July 2007 - December 2008
Raytheon Professional Services August 2006 - August 2007
Skills
Training Delivery, Instructor-led Training, Needs Analysis, ADDIE, Instructional Design, Blended Learning, Captivate, Learning Management, Training, Coaching, Change Management, Leadership Development
Education
Keller Graduate School of Management of DeVry University 2010 — 2012
Masters, Project Management
University of Phoenix 2002 — 2004
Masters, Organizational Management
C2 Technologies April 2012 - Present
Raytheon Professional Services December 2011 - April 2012
C2 Technologies April 2010 - November 2011
Skills
ADDIE, SCORM, Captivate, Instructional Design, Instructor-led Training, E-Learning, Camtasia, Educational Technology, Adult Education, Curriculum Development, Curriculum Design, Instructional Technology, Section 508, Learning Management, Distance Learning, Blended Learning, SnagIt, Needs Analysis, Workshop Facilitation, Technical Writing, Moodle, Training, Editing, Adobe Acrobat, Dreamweaver, Hands-on Training, Technical Training, Training Delivery, Lectora, Job Aids, Learning Management...
Education
University of Oklahoma 2008 — 2011
Master of Education, Instructional Design
University of Central Oklahoma 1996 — 1997
Certification, Elementary Education
University of Oklahoma 1991 — 1995
Bachelors, Psychology
Raytheon Professional Services 1999 - Present
Program Planning Professionals 1998 - 1999
VSE Corporation 1991 - 1998
Skills
Adobe Creative Suite, Microsoft Office, XML, Automotive, E-Learning, Instructor-led Training, Training, Budgets, Leadership, Advertising, Marketing, Technical Training, Program Management, Flash, Newsletters, Six Sigma, Technical Writing, Team Building, Team Leadership, Process Improvement
Education
Baker College 2011 — 2013
Bachelor of Business Administration, est. 2013
Macomb Community College 1989 — 1992
Associates, Business Administration
JCIM Frenchtown II October 2014 - Present
Progressive Metal Manufacturing Company January 2012 - October 2014
Raytheon Professional Services 2011 - 2011
The Judge Group 2011 - 2011
Park Motor Sales August 2007 - December 2009
Northwestern Dodge April 2007 - August 2007
Quick Lane Detroit 2004 - 2007
Skills
Continuous Improvement, Lean Manufacturing, Strategic Sourcing, Manufacturing, Management, Kaizen, 5S, Training, Operations Management, Six Sigma, Root Cause Analysis, Manufacturing..., Value Stream Mapping, Automotive, Process Improvement, SPC, PPAP, APQP, FMEA, Purchasing, TS16949, Toyota Production System, JIT, ISO, Manufacturing Operations, DMAIC, TPM, Production Planning, Cross-functional Team..., Manufacturing..., Operational Excellence, GD&T, Process Engineering, Kanban, Engineering
Education
Kennedy Western University
Bachelor of Science, Business Administration
Raytheon Professional Services April 2005 - Present
various 1992 - 2012
Wayne State University, E.T.S. March 2001 - April 2005
DPTV October 1993 - March 2001
Skills
Videography, Video Production, Audio, Audio Editing, Automotive, Broadcast, Editing, Film, Final Cut Pro, Multimedia, Photography, Photoshop, Post Production, Premiere, Sound, Television, Video, Video Editing
Education
Central Michigan University 1988 — 1992
Bachelor Of Applied Arts, Broadcast TV & Film
Sargent & Lundy January 2000 - Present
Raytheon Professional Services November 1992 - December 1999
Bechtel Western Power Division March 1980 - October 1992
Education
Pennsylvania State University-Penn State Berks
Raytheon Professional Services April 2014 - Present
Mobile Auto and A/C April 2013 - Present
PAE October 2014 - February 2015
PAE Group October 2012 - February 2013
Summit Motorsports Park April 2011 - October 2012
Raytheon Polar Services October 2010 - February 2012
Morris Cadillac Buick GMC November 2007 - October 2010
Skills
Automotive Repair, Electricians, Vehicles, Customer Service, Automotive, Electronics, Maintenance & Repair, Heavy Equipment, Metal Fabrication, Equipment Maintenance, Hydraulics, Mechanics, Forklift Operator, Preventive Maintenance, Welding, Maintenance, Continuous Improvement
Education
Cuyahoga Community College 2004 — 2006
Associate of Applied Science, Automotive Technology
Wellington High School 1999 — 2002
Raytheon Professional Services January 1999 - Present
Skills
Project Management, Automotive, MS Project, Six Sigma
Education
University of Dayton
Master of Science (MS), Engineering/Industrial Management
University of Toledo
Bachelor of Science (BS), Electrical and Electronics Engineering
Kia Motors America August 2013 - Present
Suzuki Motor of America, Inc April 2013 - August 2013
American Suzuki Motor Corp. April 2006 - April 2013
American Suzuki Motor Corp January 2009 - January 2011
American Suzuki Motor Corp January 2006 - January 2009
Raytheon Professional Services January 2004 - January 2006
Saab Cars USA Inc., January 2003 - January 2004
Saab Cars USA Inc., January 1996 - January 2003
Saab Cars USA Inc., January 1992 - January 1996
Saab Cars USA Inc., January 1989 - January 1992
Skills
Powertrain, Vehicles, Management, Automotive Aftermarket, Customer Service, Automotive Repair, Automotive, Customer Satisfaction, Automobile, Parts, Retail, Process Improvement, Sales, Training, Sales Management, Automotive Electronics, Quality Assurance, Profit, Operations Management, Dealers, Warranty, Inventory Management, Manufacturing, Purchasing, Automotive Engineering, Customer Retention, Continuous Improvement, Dealer Operations, Automotive Parts, Dealer Management, Account Management, Fleet Management, Aftersales, Spare Parts, PPAP, Motorsports, Sales Process, Automotive Sales..., Product Planning, Sales Operations, Supplier Quality, B2B, Tires, Pricing, Kaizen, APQP, Product Development, Marketing
Education
Gateway Technical College
Gwinnett Technical Institute
Technical Careers Institute
Raytheon August 2011 - Present
Raytheon Professional Services 2002 - Present
Somerset Pontiac GMC March 1993 - February 1999
Somerset Pontiac GMC January 1977 - March 1993
Skills
Automotive, Interviews, Quality Management, Security Clearance, Configuration Management, Video, DoD, Defense, Leadership, Information Assurance, Top Secret, Parts, Instructor-led Training, Research, Training Delivery, Vehicles, Customer Satisfaction, Automobile, Continuous Improvement, Process Improvement, Training, Team Building, Management
Education
Oakland Community College
General Studies, Business Administration and Management, General
Private February 2014 - Present
Raytheon Professional Services March 2009 - February 2014
John Deere Landscapes March 2008 - March 2009
Skills
Leadership, Project Management, Business Process..., Training, Microsoft Excel, Microsoft Project, Change Management, ServiceNow, Business Objects, Telecommunications, Organizational Learning
Education
Northwood University - DeVos Graduate School 2006 — 2009
Master of Business Administration (MBA)
Northwood University 2003 — 2006
Bachelor of Business Administration (BBA)