Rushmore Loan Management Services LLC
Industry: Company
DescriptionFounded: 2008 Parent organization: Roosevelt Management Company LLC
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Rushmore Loan Management Services LLC Employees
Carrington Mortgage Services, Mortgage Lending Division November 2013 - February 2014
Rushmore Loan Management Services LLC October 2012 - October 2013
Staples October 2006 - December 2011
Safeway August 1995 - April 2004
Skills
Cold Calling, B2B, Direct Sales, Retail, Key Account Management, New Business Development, National Accounts, Managed Print Services, Sales Presentations, Inventory Management, Advertising, Marketing, Competitive Analysis, Lead Generation, Real Estate, CRM, Strategy, Building Relationships, Negotiation, Public Relations, Product Marketing, P, Social Networking, Sales, Account Management, Sales Management, Management, Leadership, Customer Service, Business Development, Team Building, Contract Negotiation, Mortgage Lending, Sales Operations, Salesforce.com, Team Leadership, Finance, Mortgage Banking, Marketing Strategy
Education
Saddleback College 1997 — 1999
Business Administration and Management, General
Rushmore Loan Management Services LLC September 2013 - Present
Homeward Residential, Inc. June 2010 - September 2013
Lender Processing Services, Inc. (LPS) November 2006 - June 2010
GreenPoint Mortgage April 1989 - March 2006
HSBC 2006 - 2006
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Windows, Outlook, Customer Service, Research, Mortgage Banking, Mortgage Servicing, LPS' Mortgage Servicing..., Training, Management, Offshore Transition, Offshore Training, Process Improvement, Project Management, FiServe System, Monarch, Financial Services, Call Centers, FHA, Business Intelligence, Banking, Risk Management, Relationship Management
Education
Chattahoochee Valley Community College
Smiths Station High School
Rushmore Loan Management Services LLC July 2015 - Present
World Marketing [Direct Mail & Fulfillment] June 2014 - 2014
ServiceLink / REDC Default Solutions October 2012 - November 2013
UTLS/AMO November 2010 - July 2012
AutoNation May 2010 - July 2010
U.S. Census Bureau December 2009 - January 2010
Skills
Loss Mitigation, Foreclosures, Mortgage Lending, Short Sales, Finance, Mortgage Banking, Investment Properties, Mortgage Servicing, Credit, Loans, Real Estate, Residential Mortgages, Loan Servicing, Portfolio Management, FHA, HUD, Loan Origination, Management, Banking, Title Insurance, Underwriting, Marketing, Fulfillment Management, Client Billing, Report Preparation, Website Administration, Account Management
Education
Centro Superior Vocacional de Cupey 2001 — 2002
High School Diploma
Universidad de Puerto Rico
Business Administration, Management and Operations
Rushmore Loan Management Services LLC February 2014 - Present
Daniel Thaete Design January 2010 - Present
Image Options September 2013 - January 2014
Studio 495 January 2013 - May 2013
Michaels Stores, Inc. March 2008 - May 2010
Kohl's Department Stores January 2007 - December 2007
Skills
Graphic Design, Web Design, Print, Designs, Logo Design, Color Theory, Grid Systems, Balance
Education
Cal State Fullerton 2010 — 2013
Bachelor of Fine Arts (B.F.A.), Graphic Design
Santa Barbara City College 2007 — 2010
Associate's degree, Graphic Design
Esperanza High School 2003 — 2007
High School Diploma
Rushmore Loan Management Services LLC April 2013 - February 2014
Icon Residential Lenders May 2007 - March 2013
Skills
Mortgage Lending, Credit, Mortgage Banking, Loans, Credit Analysis, Commercial Lending
Education
University of Hawaii at Manoa 1993 — 1998
Bachelor's degree, Accounting and Finance
Rushmore Loan Management Services LLC April 2014 - Present
Five Star Institute February 2013 - April 2014
Skills
Credit, Team Building, Real Estate, Negotiation, Mortgage Lending, Financial Analysis, Short Sales, Loan Servicing, Microsoft Office, Customer Service, Mortgage Servicing, FHA, Real Estate Transactions, Loans, Outlook, Team Leadership, Mortgage Banking, Default, Loss Mitigation, Residential Mortgages, REO, Foreclosures, Investment Properties
Education
The University of Texas at Arlington - College of Business Administration 2011 — 2013
Master of Business Administration (MBA)
The University of Texas at Austin 2004 — 2008
BA, Dual Major: Government, Asian American Studies. Minor: Business Foundations
New American Funding July 2015 - Present
Rushmore Loan Management Services LLC December 2014 - Present
OneWest Bank February 2013 - November 2013
Office of the Comptroller of the Currency December 2011 - February 2013
L'Oréal September 2008 - August 2012
Skills
Customer Service, Cosmetics, Beauty Industry, Microsoft Office, Skin Care, Marketing Strategy, Microsoft Excel, Retail, Makeup Artistry, Marketing, Microsoft Word, Social Media, PowerPoint, Sales Management, Sales, Strategic Planning, Product Development, Event Planning, Marketing Communications, Merchandising, Residential Mortgages
Education
COBA Academy
Career Networks Institute
Rancho Santiago
Rushmore Loan Management Services LLC April 2015 - Present
Ocwen Financial Solutions May 2014 - April 2015
Wingspan Portfolio Advisors January 2012 - June 2014
Freddie Mac November 2010 - January 2012
Walmart April 2005 - February 2010
Rabobank November 2000 - October 2004
Skills
Bilingual-English/Spanis..., Organized with Strong..., Highly detail oriented, Dependable Team Player, Works well individually, Training, Human Resources, Accounting, Auditing, Teamwork, Internal Audit, Portfolio Management, Short Sales, 10 Key, Time Management, Banking, Data Entry, Loans, Call Centers, Analytical Skills, Outlook, Loss Mitigation, Customer Retention, HUD, Conflict Resolution, Employee Training, Customer Service, Mortgage Banking, Credit, Management, Mortgage Lending, Process Improvement
Education
North Lake College 2013 — 2018
currently attending, Accounting and Finance
Rushmore Loan Management Services LLC April 2014 - Present
Ocwen Financial Solutions July 2009 - March 2014
Enterprise Rent-A-Car March 2007 - June 2009
Skills
Finance, Foreclosures, Loans, Mortgage Lending, Portfolio Management, Management, Sales, Short Sales, Investors, Analysis, Marketing, Mortgage Banking, Mortgage Servicing, Loss Mitigation, Loan Servicing, Accounting, Insurance
Education
The University of Texas at Arlington 2000 — 2005
Bachelor of Arts (B.A.), Psychology
Rushmore Loan Management Services LLC September 2015 - Present
WNC & Associates January 2012 - September 2015
CashCall November 2010 - January 2012
Skills
Financial Reporting, Financial Analysis, Finance, Residential Mortgages, Accounting, Refinance, Loan Origination, Partnership Accounting, Lacerte, NMLS, LIHTC, Account Reconciliation, Accounts Receivable, Portfolio Management, Financial Statements, Affordable Housing, Financial Accounting, Disposition, Microsoft Excel, Analysis, Tax Preparation, Outlook, Partnership Taxation, Tax, Tax Credits, General Ledger, Microsoft Word, Variance Analysis, Data Analysis, Fund Accounting, SEC filings, PowerPoint, Consolidation, Accruals, Microsoft Office, Year-end Close, Fixed Assets, Cash Flow
Education
California State University-Long Beach - College of Business Administration
Bachelor of Science (BS), Accounting
Rushmore Loan Management Services LLC October 2013 - Present
JPMorgan Chase March 2009 - October 2013
American Home Mortgage Servicing March 2008 - March 2009
American Home Mortgage Servicing May 2007 - March 2008
Option One Mortgage October 2004 - May 2007
Option One Mortgage October 2003 - October 2004
Skills
Modifications, Mortgage Banking, Mortgage Lending, Loans, Loan Modifications, Loss Mitigation, FHA, Loan Origination, Credit, HAMP, Underwriting, Residential Mortgages, Mortgage Servicing, LPS, Banking, Foreclosures, Call Center, Loan Servicing, Real Estate, Mortgage Underwriting, Default, Project Management, Employee Training, Training, FDCPA, Portfolio Management, Asset Management
Education
Empire Academy 2007 — 2008
Makeup, Cosmetology
Irvine Valley College
Rushmore Loan Management Services LLC June 2015 - Present
Guardian Mortgage Company, Inc. November 2012 - May 2015
Franklin American Mortgage Company July 2012 - December 2012
Franklin American Mortgage Company June 2010 - July 2012
Skills
Underwriting, Mortgage Underwriting, FHA, Correspondent Banking, Risk Analysis, Banking, Loan Origination, Loan Servicing, Loans, Mortgage Lending
Education
University of Missouri-Columbia 2000 — 2005
BS, Business Administration
San Diego County Credit Union March 2015 - Present
Rushmore Loan Management Services LLC June 2013 - March 2015
American First Credit Union August 1996 - October 2012
NuVision Credit Union April 1995 - August 1996
Skills
Forecasting, Banking, Credit Unions, Strategic Planning, Vendor Management, Risk Management, Credit, Underwriting, Process Improvement, Financial Analysis, Loan Servicing, Team Building, Budgets, Change Management, Loans, Executive Management, Sales Management, Project Management, Marketing, New Business Development, Technology, Management, Technology Leadership, Operations Management, Customer Service, Training, Integration, Business Process..., Strategy, Consumer Lending, Leadership, Call Centers, Business Strategy, CRM, Business Process, Sales, Security, Negotiation, Human Resources, Financial Services, Business Development, Mortgage Lending, Enterprise Software, Portfolio Management, Commercial Lending, Business Analysis, Credit Risk, Credit Cards, Credit Analysis, Enterprise Risk...
Education
University of Phoenix 1992 — 1994
BS, Business Administration
CUES Executive Society 2005 — 2007
CCE, Certified Chief Executive
Rushmore Loan Management Services LLC July 2013 - Present
Ocwen Financial Corporation 2009 - 2013
MGC Mortgage 2008 - 2008
JPMorgan Chase FKA EMC Mortgage Corporation 2003 - 2007
Wells Fargo Dealer Services 1998 - 2003
Skills
Mortgage Servicing, Project Management, Acquisitions, Finance, Policy and Procedures, Default, Loan Origination, Loan Servicing, Loan Sales, Correspondent Banking, LPS, Microsoft Office, Training, Residential Mortgages, Loan Modifications, Mortgage Lending, Loans, Mortgage Underwriting, Management, Underwriting, Credit, Mortgage Banking, Financial Analysis, Portfolio Management, Credit Risk, Analysis, Loss Mitigation, Risk Management, Cash Management, Leadership, Marketing, Call Center, Due Diligence, Foreclosures, Mergers & Acquisitions, HAMP, Mergers, Asset Managment, Credit Analysis, Refinance, Relationship Management, VA loans, FHA, Financial Services, Banking, Negotiation, Process Improvement, Capital Markets
Education
Amberton University
Master of Business Administration (M.B.A.), Project Management
Dallas Baptist University
Bachelor of Arts & Sciences, Communications
Michaels Stores, Inc. March 2015 - Present
Rushmore Loan Management Services LLC November 2013 - March 2015
Weir Novatech June 2012 - May 2013
Novatech, LLC August 2011 - June 2012
United Commtel December 2010 - August 2011
Genesis Fire Protection, Inc May 2006 - March 2009
Skills
UMTS, LTE, CDMA, GSM, Telecommunications, Wireless, WiMAX, 3G, WiFi, WCDMA, Wireless Networking, GPRS
Education
Collin County Community College 2004 — 2006
The University of Texas at Dallas 2002 — 2005
Telecommunication Engineering
Terrell Christian Academy
Terrell Christian Academy
Mobilitie July 2015 - Present
Southern California Edison (SCE) November 2013 - November 2014
Rushmore Loan Management Services LLC November 2012 - August 2013
NBCUniversal, Inc. December 2010 - July 2012
Skills
Program Management, Data Analysis, Analysis, Microsoft Excel, Access, Project Management, Financial Modeling, Visio, Leadership, Microsoft Project, Customer Service, Public Speaking, Process Improvement
Education
University of California, Irvine 2006 — 2010
Bachelor of Arts (B.A.), Business/Managerial Economics
University of California, Irvine 2006 — 2010
Bachelor of Arts (B.A.), Political Science and Government
Rushmore Loan Management Services LLC April 2014 - Present
Colonial Savings May 2013 - April 2014
Retreat Capital Management, Inc. February 2013 - April 2013
Newbold Advisors July 2012 - January 2013
Saxon MSI July 2008 - July 2012
Countrywide Home Loans November 2007 - July 2008
Wells Fargo June 2004 - October 2007
Skills
Experience as a..., Experience in sales and..., Knowledgeable with MSP,..., Loss Mitigation, Mortgage Servicing, Loan Servicing, Mortgage Lending, Loans, Mortgage Banking, Loan Origination, Credit, Underwriting, Call Center, Credit Analysis, Risk Management, Residential Mortgages, Process Improvement, Default, Customer Service, Vendor Management, Consumer Lending, Portfolio Management, FHA, Short Sales, Banking, Sales, Loan Modifications, Call Centers, Analysis, Foreclosures, Training, Financial Services, Insurance, Finance, Management, Bankruptcy, Software Documentation, Credit Cards, Real Estate, Auditing, Quality Assurance, Mortgage Underwriting, Executive Management, Financial Risk, Credit Risk, Internal Audit, Retail Banking, Relationship Management, Asset Management, Negotiation
Education
University of Houston 2015 — 2018
Bachelor's degree, Psychology
Tarrant County College 2012 — 2015
Associate of Arts (A.A.), Business Administration and Management, General
Eastern Hills High School 1997 — 2001
Diploma, High School
Rushmore Loan Management Services LLC August 2015 - Present
Nationstar Mortgage April 2014 - July 2015
Nationstar Mortgage September 2013 - April 2014
Nationstar Mortgage November 2010 - September 2013
Nationstar Mortgage April 2010 - November 2010
Nationstar Mortgage January 2008 - April 2010
Nationstar Mortgage August 2007 - January 2010
Skills
Banking, Credit Analysis, Credit, Loans, Mortgage Lending, Residential Mortgages, Mortgage Banking, Loan Origination, Mortgage Servicing, FHA, VA loans, Loan Servicing, Mortgage Underwriting, Refinance, Loss Mitigation, VA Loans
Education
Tarleton State University
Bachelor of Business Administration (B.B.A.), Finance and Financial Management
Rushmore Loan Management Services LLC Account ManagerIcon Residential LendersApril 2009 - April 2013
CORE Realty Holdings, LLC July 2008 - April 2009
Indymac Bank January 2007 - July 2008
Link Realty Center April 2004 - January 2007
Skills
Banking, Credit Analysis, Customer Service, Loans, Management, Mortgage Banking, Mortgage Lending, Sales, Finance
Education
California State University-Fullerton
Bachelor of Arts (BA), Sociology
California State University-Fullerton
Bachelor of Arts (B.A.), Sociology
Rushmore Loan Management Services LLC
Skills
Loss Mitigation, Mortgage Lending, Mortgage Servicing, Loan Servicing, Loans, Credit, Credit Analysis, Default, Portfolio Management, Residential Mortgages, Refinance, Investment Properties, Foreclosures
Education
University of California, Santa Barbara 2004 — 2008
Bachelor's degree, Business/Managerial Economics
TAP Series September 2014 - Present
City National Bank August 2014 - Present
Ivy Consulting Services January 2001 - Present
Grandpoint Bank May 2013 - Present
Rushmore Loan Management Services LLC June 2013 - July 2013
Bank of America December 2013 - June 2014
MedImmune January 2013 - March 2013
loanDepot September 2012 - December 2012
First Republic Bank May 2011 - December 2012
Amgen October 2011 - May 2012
Skills
SnagIt, Outlook, PowerPoint, Excel, Photoshop, Instructional Design, Captivate, Adobe Acrobat, Word, Microsoft Office, instructor led training, Training, Technical Writing, RoboHelp, Commercial Real Estate, Electric Utility, Pharmaceutical Industry, Financial Industry, Banking, Commercial Lending, Online Help Development, Training Delivery, ILT, Train the Trainer, Instructor-led Training, E-Learning, Microsoft Excel, Direct Mail, Mail Chimp, Wufoo (form creator), Website Creation, Issuu, Program Management, Management, Hands-on Training, Human Resources, ADDIE, Onboarding, CRM, Analysis, Needs Analysis, Visio, Camtasia, Policy, Technical Communication, Learning Management...
Education
California State University-Long Beach - College of Business Administration 1992 — 1994
MBA, Business Administration, Human Resources Management
University of Southern California - Marshall School of Business 1981 — 1985
BS, Business Administration, Marketing
Rushmore Loan Management Services LLC January 2014 - Present
Bank of America October 2012 - December 2013
Core logic March 2012 - November 2012
Saxon Mortgage August 2010 - November 2011
Residential Credit Solutions April 2009 - August 2010
Saxon Mortgage April 2006 - April 2009
Skills
Loss Mitigation, Mortgage Servicing, Loan Servicing, Mortgage Lending, Loans, Banking, Credit, Call Center, Risk Management, Portfolio Management, Mortgage Banking, Underwriting, Process Improvement, Loan Origination, Financial Analysis, Call Centers, Consumer Lending, Credit Analysis, Credit Risk, Default, FHA, Finance, Financial Services, Loan Modifications, Mortgage Underwriting, Refinance, Residential Mortgages, Retail Banking, Training
Education
The University of Texas at Arlington 2000 — 2005
Yes, Business
University of Texas 2000 — 2005
Bachelor of Arts, Business Finance
Rushmore Loan Management Services LLC July 2015 - Present
Second Image, Inc. December 2014 - July 2015
Rushmore Loan Management Services LLC February 2014 - December 2014
Rushmore Loan Management Services LLC June 2012 - February 2014
Rushmore Loan Management Services LLC January 2011 - June 2012
Metropolitan Home Mortgage September 2010 - January 2011
Custom Virtual Assistance July 2009 - September 2010
Fremont Investment and Loan July 2005 - July 2009
Save America's Forests 2004 - 2004
Skills
Mortgage Lending, Mortgage Banking, Banking, Loans, Loan Servicing, Access, Risk Management, Portfolio Management, Financial Analysis, Credit, Training, Customer Service, Management, Program Management, Software Documentation, Loan Origination, Analysis
Education
University of California, Irvine 2003 — 2005
Bachelor of Arts, Social Ecology
Orange Coast College 2000 — 2003
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Irvine Valley College
Computer Science
Rushmore Loan Management Services LLC October 2014 - Present
Doral Bank May 2013 - October 2014
Banco Popular de Puerto Rico April 2012 - May 2013
Tejada-Rivera Law Office May 2011 - April 2012
Martinez & Torres Law Office February 2010 - May 2011
Skills
Legal Research
Education
Pontifical Catholic University of Puerto Rico, School of Law 2006 — 2009
JD
Universidad Interamericana 2001 — 2005
Ciencias Ambientales
Colegio Sagrada Familia 1997 — 2001
Mountain West Financial, Inc. June 2014 - Present
Rushmore Loan Management Services LLC March 2014 - May 2014
Freedom Mortgage January 2013 - November 2013
TRG Lender Services October 2011 - December 2012
Lender Processing Services, Inc. (LPS) July 2008 - August 2011
Ameriquest Mortgage Company July 2004 - August 2006
Ameriquest Mortgage Company December 2002 - June 2004
BNY Mellon January 2001 - December 2001
United States Marine Corps August 1996 - August 2000
Skills
Teaching, Public Speaking, Educational Leadership, Staff Development, Classroom, Classroom Management, Microsoft Office, Lesson Planning, Customer Service, Research
Education
Cantwell Sacred Heart of Mary High School 1992 — 1996
High School Diploma
Mt. San Antonio College
Act-On Software, Inc. February 2014 - Present
Western Bancorp November 2013 - January 2014
Rushmore Loan Management Services LLC April 2013 - October 2013
Union National Mortgage June 2011 - April 2013
IMPAC MORTGAGE March 2011 - May 2012
Bank of America 2009 - 2011
Indymac Bank October 2006 - January 2008
Mortgage Lenders Network 2003 - 2006
24 Hour Fitness January 1990 - June 2002
Skills
Power Speaking Graduate, Tom Hopkins University..., Credit, Refinance, Mortgage Lending, Referrals, USDA, FHA, Loan Origination, Customer Service, VA loans, Project Management, Loans, Mortgage Banking, Finance, Residential Mortgages, Time Management, Banking, First Time Home Buyers, Networking, Program Management, Construction Loans, Marketing, Sales, Reverse Mortgages, Underwriting, Real Estate, Home Equity Loans, Account Management, FHA financing, Sales Management, Team Building, Investment Properties, CRM, Marketing Automation, Marketing Strategy, Management, Salesforce.com, Lead Generation, Business Development, B2B, Direct Sales
Education
UOP 2009 — 2010
Project Management Certificate
College of the Redwoods 1983 — 1985
Rushmore Loan Management Services, LLC March 2013 - Present
JPMorgan Chase August 2008 - April 2010
Washinton Mutual Bank, Inc April 2000 - July 2008
Skills
Mortgage Lending, Banking, Loans, Credit, Securities, Bankruptcy, Insurance, Derivatives, Fixed Income, Consumer Lending, Consumer Privacy, Anti Money Laundering, Bank Secrecy Act, International Tax, Legal Compliance, Mortgage Compliance, Project Management, Training Delivery, Meeting Planning, Microsoft Office, Meeting Facilitation, Employee Training, Employee Management, Team Building, Team Leadership, Software Implementation, Report Writing, Reporting & Analysis, Analysis, Fair Housing Law, Legal Research, Legal Writing, Legal Advice, Legal Opinions, Risk Management, Operational Risk, Risk Analysis
Education
Thomas Jefferson School of Law 2014 — 2015
Master of Laws (LL.M.), International Tax and Finance - Compliance & Risk Management, 3.6
Western State University College of Law 2008 — 2012
Juris Doctorate, Law
California State University-Long Beach
Bachelor of Arts (B.A.), Communication Studies
Rushmore Loan Management Services LLC May 2013 - August 2015
Elon University September 2013 - May 2014
The Pendulum May 2013 - December 2013
Guidelines International Ministries June 2013 - August 2013
Skills
Avid Media Composer, Photoshop, WordPress, AP Style, Final Cut Pro, Video Camera, Camera Operating, Digital Photography, Creative Writing, Microsoft Office, Copy Editing, Image Editing, Non-linear Editing, Business Journalism, Bloomberg Terminal, Team Leadership, Early Childhood..., Teaching, Music Education, Video Editing, iMovie, Multimedia, Storytelling, Customer Service, Marketing, Social Media, Music, Administrative Work
Education
Pepperdine University School of Law 2015 — 2018
Doctor of Law (J.D.)
Elon University 2012 — 2014
Bachelor of Arts (B.A.), Journalism
UC Davis 2010 — 2012
Bachelor of Arts (B.A.), Social Sciences
Valley Christian High School 2005 — 2010
High School Diploma
Rushmore Loan Management Services LLC January 2014 - Present
JPMorgan Chase May 2013 - November 2013
JP Morgan Chase December 2011 - May 2013
JPMorgan Chase November 2007 - December 2011
Citi Residential Lending April 2005 - November 2007
Citi Residential Lending February 2003 - April 2005
Skills
Underwriting; Freddie..., Short Sale Specialist, Loan Modifications, Loss Mitigation, Repayment plans, Forbearance Plans, Financial Statement..., Income Review, Computer Skills; MS..., Lenstar, Application Xtender, Lawbase, Alltell/MSP/Fidelity, Lenderlive, Agent Desktop (AD), LPS, Fortracs, Resolve, Linx, Director Call Monitoring, 75+wpm, Fannie Mae HSSN, WPII, NACA.com, FHA Connections, Disposition, Refinance, Loan Orgination, Negotiation, Mortgage Servicing, Mortgage Banking, Credit Analysis, Mortgage Lending, Residential Mortgages, Training, Default, Modification, Foreclosures, Bankruptcy, USDA, Real Estate, Short Sales, Title Insurance
Education
California State University-Fullerton 1996 — 2001
Bachelor of Science
Rushmore Loan Management Services LLC January 2014 - Present
National Bankruptcy Services, LLC January 2013 - November 2013
National Bankruptcy Services, LLC June 2012 - January 2013
Saxon Home Mortgage January 2011 - March 2012
Saxon Home Mortgage October 2009 - January 2011
Primerica July 2009 - October 2010
Coastal Chemical August 2008 - February 2009
Money Management International February 2006 - May 2008
Skills
Detailed Technical..., Microsoft Office, MSP, Fastrieve, CII, AS400, LPS Desktop, Portfolio Management, Due Diligence, Outstanding time..., Default, Subprime, Bankruptcy, Foreclosures, Mortgage Servicing, Loan Servicing, Risk Management, Loss Mitigation, Loan Modifications, Settlement, Vendor Management, Legal Management, Legal Support Services, Litigation Support, Trustee Assistance, Process Management, Report Manager, GSE, Research, Analysis, Escalations, Procedure Development, Special Projects, Financial Reporting, Financial Planning, Debt Consolidation, Financial Analysis, Escrow, New Hire Training, RESPA, FHA, FNMA, HAMP, Hazmat Operations, OSHA, Loans, Mortgage Banking, Mortgage Lending, Loan Origination, Insurance
Education
Tarrant County College 2010 — 2012
In Process, Business Administration and Management, General, 3.0
Burleson High School 1990 — 1992
Graduated, Basic, 2.5
Rushmore Loan Management Services LLC January 2013 - Present
De La Salle Institute February 2012 - January 2013
Option One Mortgage September 2003 - August 2008
Skills
Analysis, Accounts Receivable, Accounts Payable, Vendor Management, Finance, Management, Training, Customer Service, Mortgage Servicing, Call Centers, Escrow, Outsourcing, Account Management, FHA, Mortgage Insurance, Quality Assurance
Education
Orange Coast College 2005 — 2007
Transportation Corridor Agencies (TCA) - The Toll Roads March 2014 - Present
Rushmore Loan Management Services, LLC May 2013 - February 2014
YPM May 2008 - May 2013
Freelance Graphic Designer January 2007 - April 2013
St. John Knits May 2008 - August 2008
The Last Detail Construction Services August 2000 - February 2008
Skills
Adobe Creative Suite, Web Design, Microsoft Office, Photography, Custom Invitations, Corporate Branding, Personal Branding, Wordpress, WordPress, Advertising, Email Marketing, Graphic Design, InDesign, Photoshop
Education
California State University-Fullerton 2005 — 2007
Bachelor of Fine Arts (BFA), Graphic Design
Rushmore Loan Management Services LLC 2010 - Present
UBS AG 2007 - 2010
People's Choice Home Loan 2002 - 2007
Skills
Financial Reporting, Financial Modeling, Mortgage Banking, Corporate Finance, Risk Management, Negotiation, Outlook, Real Estate, Investor Accounting -..., Investor Reporting -..., Corporate Treasury &..., GL Maintenance -..., Debt Compliance..., Financial Statement..., Footnotes to Financials, Regulatory Financial..., Banking, Credit, Asset Management, Portfolio Management, Loans
Education
Pepperdine University 1992 — 1994
BA
Loan Depot Wholesale August 2014 - Present
Rushmore Loan Management Services, LLC April 2013 - July 2014
Icon Residential Lenders July 2012 - April 2013
Nordstrom November 2007 - July 2012
Decision One Mortgage/HSBC January 2002 - June 2007
Nordstrom November 1993 - September 2001
Skills
Customer Service, Cold Calling, Direct Sales, Account Management, Customer Retention, Sales Management, Retail, Applicant Tracking..., Recruiting, Sales, Management, Sales Operations, Team Building, Leadership, Sales Process
Education
Golden West College 1985 — 1986
cosmetology
Coastline Community College
mortgage
Rushmore Loan Management Services LLC April 2015 - Present
Ally Financial Inc. June 2013 - April 2015
Nationstar Mortgage Special Servicing March 2011 - May 2013
Stephen F. Austin State University August 2010 - February 2011
Skills
Research, Microsoft Office, Customer Service, Microsoft Excel, Team Leadership, Public Speaking, Mortgage Lending, Event Planning, Microsoft Word, Recruiting, Fundraising, Event Management, YouTube, Data Analysis, Teamwork, Editing, Loans, PowerPoint, Loan Servicing, Social Media, Process Improvement, Social Networking, Time Management, Leadership, Team Building, Mortgage Servicing, Asset Management, Management, Facebook, Training, Higher Education, Student Leadership, College Recruiting, Retail, Building Relationships, Outlook, Leadership Development, Account Management, Marketing
Education
Stephen F. Austin State University 2006 — 2010
Bachelor's degree, Communication and Media Studies
Berkshire Hathaway HomeServices California Properties September 2013 - Present
Rushmore Loan Management Services LLC October 2013 - April 2015
Prudential California Realty January 1994 - September 2013
NuView Financial Services August 2011 - August 2012
Hudson and Marshall March 2009 - August 2011
Skills
Asset Management, Commercial Real Estate, Default, First Time Home Buyers, Foreclosures, HUD, Investors, Investment Properties, Loan Servicing, Loans, Loss Mitigation, Mortgage Banking, Mortgage Lending, Property, REO, Property Management, Real Estate, Referrals, Real Estate Transactions, Residential Homes, Sellers, Short Sales, Single Family Homes, Relocation, FHA, Real Property, Condos, Listings, Buyer Representation, Buyers, SFR
Education
California State University-Northridge 1986 — 1989
Liberal Studies and Economics
San Diego State University-California State University 1984 — 1986
Economics
Rushmore Loan Management Services LLC October 2015 - Present
Nationstar Mortgage February 2015 - October 2015
Rushmore Loan Management Services LLC October 2014 - February 2015
Kimberly-Clark February 2014 - August 2014
Flexjet May 2013 - February 2014
Nationstar Mortgage September 2012 - May 2013
CHRISTUS Health May 2012 - September 2012
VHA July 2009 - April 2012
Korn/Ferry Futurestep January 2006 - May 2009
Bank of America Home Loans April 2004 - January 2006
Skills
Talent Acquisition, Applicant Tracking..., Onboarding, Recruiting, College Recruiting, Technical Recruiting, Internet Recruiting, Sourcing, Employee Relations, Human Resources, Talent Management, Executive Search, Temporary Placement, Succession Planning, Benefits Negotiation
Education
Southern Methodist University 1983 — 1984
MBA
Indiana University Bloomington
Bachelors
Rushmore Loan Management Services LLC November 2014 - Present
Doral Bank March 2014 - November 2014
Doral Bank August 2010 - February 2014
Santander Financial October 1995 - July 2010
Skills
FHA, HUD Seminars, Integral..., Bankruptcy Case..., PC SKILLS - Windows; MS..., Peoplesoft, E-Time,..., FHLMC, Loss Mitigation, Leadership, Banking, Loans, Mortgage Lending, Risk Management, Management
Education
Universidad Del Este 2004 — 2007
BBA Office Administration, Minor in Management
Rushmore Loan Management Services LLC December 2014 - Present
Conifer Health Solutions February 2014 - December 2014
Ocwen January 2013 - January 2014
GMAC Rescap December 2008 - January 2013
GMAC Rescap May 2006 - December 2008
United States Army Reserve December 1998 - December 2006
Skills
Customer Service, Banking, Credit, Loans, Microsoft Office, Microsoft Word, Microsoft Excel, Mortgage Banking, Mortgage Lending, Outlook, Credit Analysis, Financial Analysis, Residential Mortgages
Education
Stephen F. Austin State University 1999 — 2003
Bachelor of Arts (B.A.), Radio and Television
Impac Mortgage Corp. May 2014 - Present
Rushmore Loan Management Services LLC June 2013 - April 2014
JADASFinancial Corp. December 2009 - June 2013
ICF International February 2008 - April 2009
Saxon Mortgage, Inc., A Morgan Stanley Co. March 2007 - February 2008
Fremont Investment & Loan November 2005 - March 2007
HomeFirst Mortgage July 2004 - November 2005
United States Air Force August 1994 - July 2004
Skills
Account Management, Risk Management, New Business Development, Mortgage, Loan Origination, Residential, Credit, Mortgage Lending, Mortgage Banking, Customer Relations, Loans, Sales Management, Customer Service, Compliance, FHA, VA, Conventional, Problem Solving, Coaching, Excel, Team Building, PowerPoint, Outlook, Training, Insurance, Security, Management, Investments, Sales, Recruiting, Financial Services, Residential Mortgages, Portfolio Management, Microsoft Excel, Banking, Selling, Refinance, Residential Homes, Business Development, Leadership, Finance, Reverse Mortgages, Real Estate Financing, Underwriting, Real Estate, Cold Calling, Consumer Lending, Time Management, Executive Management, USDA
Education
University of Maryland University College 1999 — 2002
B.S., Computer Science
Central Texas College 1996 — 1998
Associate of Applied Science, Criminal Justice
Community College of the Air Force 1994 — 1996
Applied Science, Security Administration
WDB Funding, LLC January 2014 - Present
Rushmore Loan Management Services LLC September 2012 - December 2013
First California Mortgage Company October 2011 - September 2012
Global Logic Advisors, LLC July 2008 - October 2011
First Franklin/Merrill Lynch August 1986 - June 2008
Skills
Mortgage Lending, Banking, Mortgage Banking, Real Estate, Loan Origination, Sales, Loans, New Business Development, Financial Analysis, Residential Mortgages, Coaching, Process Improvement, Marketing, Strategic Planning, Training, Loss Mitigation, Team Building, Credit, Sales Management, Contract Negotiation, Business Development, FHA, Financial Services, Project Management, Leadership, Management, Credit Analysis, Refinance, Investment Properties, Underwriting, Executive Management, Account Management, Credit Risk, Risk Management, Finance, Team Leadership, Operations Management, Direct Sales, Strategy, Accounting, Selling, B2B, Asset Management, Business Analysis, Recruiting, Mergers & Acquisitions, Customer Service, Mortgage Underwriting, Loan Servicing, Mortgage Servicing
Education
California State University-Chico 1981 — 1985
Homestead Schools
Rushmore Loan Management Services LLC May 2015 - Present
Ocwen Loan Servicing, LLC November 2014 - May 2015
Envoy Mortgage June 2012 - November 2014
Selene Finance LP November 2008 - June 2012
Litton Loan Servicing January 2008 - November 2008
Barrett Burke Wilson September 2007 - January 2008
Skills
Loan Servicing, Default, Loans, Mortgage Servicing, Portfolio Management, Foreclosures, Mortgage Banking, REO, Asset Managment, Process Improvement, Real Property, Residential Mortgages, Bankruptcy, Credit, Credit Analysis, Asset Management, Loss Mitigation, Mortgage Lending
Education
St. Edward's University 2003 — 2005
Bachelor of Arts (BA), Philosophy and Literature, Summa Cum Laude
Stearns Lending (NMLS #1854) September 2014 - Present
Rushmore Loan Management Services LLC February 2014 - July 2014
First American Title Company March 2012 - August 2013
American Home Mortgage Servicing, Inc. December 2008 - June 2011
Option One Mortgage Corporation January 2000 - February 2008
Option One Mortgage October 1997 - December 1999
Skills
Microsoft Office Word..., Microsoft Excel, Legal Research, Loss Mitigation, Loan Closings, Quality Control, Legal Documents, Document Preparation, Mortgage Lending, Procedure Development, Title Insurance, Quality Auditing, Loans, Mortgage Servicing, Loan Origination, Mortgage Banking, Loan Servicing, Executive Management, Management, Microsoft Office, Policy, Refinance, FHA, Analysis, Process Improvement, Quality Assurance, Default, Loan Modifications, Mortgage Underwriting, Underwriting, Financial Risk, Residential Mortgages, Business Process, Banking, Funding, Credit
Education
Santa Ana College
General Business
Consumer Portfolio Services April 2015 - Present
Consumer Portfolio Services October 2014 - April 2015
Rushmore Loan Management Services LLC September 2013 - March 2014
Wells Fargo Home Mortgage January 2013 - September 2013
Consumer Portfolio Services December 2011 - January 2013
American Honda Motor Company, Inc. July 2011 - December 2011
American Honda Motor Company, Inc. May 2010 - July 2011
Skills
Microsoft Office, Lotus Notes, 10 Key, Customer Service, Microsoft Excel, Outlook, Microsoft Word, PowerPoint, Customer Satisfaction, Access, Data Entry, Retail, Teamwork, Leadership, Social Media Marketing, Loans, Insurance, Market Research, Time Management, Software Documentation
Education
California State University-Fullerton 2008 — 2010
B.A., Economics, Minor in Business Administration
Fullerton College 2006 — 2008
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Diamond Bar High School
Rushmore Loan Management Services LLC June 2014 - Present
Rushmore Loan Management Services LLC October 2012 - Present
Rushmore Loan Management Services LLC January 2014 - June 2014
Rushmore Loan Management Services, LLP September 2011 - October 2012
3Point Asset Management June 2011 - November 2011
Trustee Corps 2009 - April 2011
Citi Residential Lending, Inc 2007 - 2009
Option One Mortgage Corporation 2003 - 2007
Dreyfus, Ryan and Wefeinbach, PLC. 1999 - 2003
TD Service Financial 1991 - 1997
Skills
Loss Mitigation, Real Estate, Foreclosures, Mediation, Mortgage Servicing, Default, Loan Servicing, Referrals, Real Estate Transactions, Loan Modifications, Mortgage Banking, Portfolio Management, Bankruptcy, Loans, Mortgage Lending, Residential Mortgages, Loan Origination, LPS Desktop, LPS, FHA
Education
Golden West College
Rushmore Loan Management Services LLC 2010 - Present
Richard Thomas Companies January 2004 - Present
Premium Market January 1992 - December 1996
Skills
Mail Room Coordinator, Time Management, Real Estate, Accounting, Process Improvement, Property Management, Customer Service
Education
Cypress College 2000 — 2004
AA, Accounting
Moody's Analytics January 2014 - Present
University of Southern California August 2012 - Present
Rushmore Loan Management Services LLC June 2013 - December 2014
New Oriental Education & Technology Group (NYSE:EDU) May 2011 - August 2012
Bank of China International September 2011 - January 2012
Everbright Securities January 2010 - February 2010
Skills
SAS, Corporate Finance, Financial Analysis, Financial Modeling, Matlab, Quantitative Finance, Valuation, SQL, R, VBA, Data Analysis
Education
USC 2012 — 2013
Master of Science (M.S.), Financial Mathematics
Shanghai University of Finance and Economics 2008 — 2012
Bachelor of Science (B.S.)
Rushmore Loan Management Services LLC April 2014 - Present
MetLife Home Loans January 2011 - Present
Bank of America January 2009 - January 2011
Blockbuster Video January 2003 - January 2008
Ericsson INC January 1990 - January 2003
Skills
Customer Service, Training, Sales Management, Vendor Management, Account Management, Project Planning, Mortgage Lending, Loans, Program Management, Software Documentation, Management, Analysis, Customer Satisfaction, FHA, Leadership, Microsoft Office, Project Management, Process Improvement, Retail, Sales, Recruiting, Strategic Planning, Team Leadership, Troubleshooting, Team Building
Education
Benedict College
Business Administration
Rushmore Loan Management Services LLC April 2015 - Present
Rakuten June 2014 - April 2015
Carrington Mortgage Holdings March 2012 - June 2014
NUllennium Lending May 2011 - March 2012
Kondaur Capital Corp March 2009 - April 2011
Direct Lending Investments, LLC September 2006 - March 2009
Home Loan Funding September 2004 - September 2006
NovaStar Mortgage September 2001 - September 2004
Independent Realty Group October 1999 - September 2001
US Army February 1995 - February 1999
Education
California State University-Long Beach 2000 — 2001
Orange Coast College 1999 — 2000
AA, Political Science
Pikes Peak Community College 1995 — 1996
Howard College 1991 — 1993
Rushmore Loan Management Services LLC September 2013 - Present
Nationstar Mortgage February 2013 - September 2013
Bank of America May 2011 - February 2013
Bank of America August 2009 - May 2011
Skills
Banking, Loans, Mortgage Banking, Mortgage Lending, Credit, Portfolio Management, Mortgage Servicing, Loan Servicing, Commercial Lending, Loan Origination, Residential Mortgages, Risk Management, Process Improvement, Credit Analysis, Credit Risk, Loss Mitigation, Management, Microsoft Office
Education
Lubbock Christian University 2001 — 2006
Bachelor's degree, Early Childhood Education and Teaching
Rushmore Loan Management Services LLC May 2015 - Present
Fay Servicing, LLC October 2014 - May 2015
MGM Benefits Group July 2014 - September 2014
HUB International November 2013 - July 2014
CoreLogic April 2013 - August 2013
CoreLogic September 2012 - April 2013
CoreLogic October 2010 - September 2012
Skills
Customer Service, Outlook, Process Improvement, Microsoft Office, Leadership, Team Building, Insurance, Banking
Education
El Centro College 2013 — 2016
Associate of Science (A.S.), Business, Management, Marketing, and Related Support Services
Rushmore Loan Management Services LLC April 2015 - Present
Nationstar Mortgage June 2012 - April 2015
Saxon Mortgage June 2010 - June 2012
MetLife Home Loans June 2009 - February 2010
Rennhack Marketing Services, Inc. November 2007 - January 2009
Gonzalez and Schneeberg 2006 - 2007
First Horizon Home Loans January 2002 - June 2005
Home Delivery Network 1998 - 1999
Skills
MS Office Programs, LPS, LPS Desktop, Copying, Fax, Scan, Fiserv, Fastrieve, Passport, Citrix, Outlook, Training, Reading Mortgage..., Mortgage Lending, Banking, Microsoft Office, Customer Service, Credit, Loans, Mortgage Banking, Process Improvement, Foreclosures, Call Centers, Default
Education
Collin County Community College 2009 — 2016
Working on an Associates of Arts, Business
R.L. Turner High School 1998 — 2001
High School Diploma
Rushmore Loan Management Services LLC May 2014 - Present
Colonial Savings February 2013 - May 2014
Brice, Vander Linden & Wernick April 2012 - February 2013
Saxon Mortgage November 2010 - March 2012
Saxon Mortgage June 2008 - November 2010
Skills
Loans, Mortgage Servicing, LPS Desktop, PowerPoint, Default, Microsoft Word, Outlook, Microsoft Office, SharePoint, Microsoft Excel, Vendor Management, Visio, Spreadsheets, Litigation Support, Business Analysis, Access, Bankruptcy, LPS, Mortgage Banking, Mortgage Lending
Education
Texas Christian University 2007 — 2008
Angelo State University 2003 — 2006
Rushmore Loan Management Services LLC November 2014 - Present
Banco Popular de Puerto Rico September 2014 - November 2014
Doral Bank August 2013 - September 2014
Law Offices of Pedro Ortiz Alvarez 2010 - 2011
Skills
A very organized, fully..., Legal Research, Litigation, Legal Writing, Westlaw, Legal Assistance, Trials, Litigation Support, Document Review, Lexis, Document Drafting, Legal Documents, Hearings
Education
Pontificia Universidad Católica de Puerto Rico 2009 — 2011
Doctor of Law (J.D.), Law
Universidad de Puerto Rico 2002 — 2007
B.B.A., Major in Political Science, Law
Carlisle & Gallagher Consulting Group June 2015 - Present
Star Local Media December 2014 - June 2015
Rushmore Loan Management Services LLC December 2013 - September 2014
Carlisle & Gallagher Consulting Group June 2012 - December 2013
Real Time Resolutions, Inc March 2010 - June 2012
Jackson Legal Processing June 2009 - February 2010
Skills
Foreclosures, Loans, Short Sales, REO, Portfolio Management, Mortgage Servicing, Loan Servicing, Loss Mitigation, Process Improvement, Negotiation, Financial Services, Residential Mortgages, Financial Risk, Analysis, Sales, Business-to-Business..., Customer Service, Investors, Mortgage Lending, Bankruptcy, Highly detail oriented, Investment Properties, Sellers
Education
Penn State University 2006 — 2008
Bachelor of Science, Economics
Indiana University of Pennsylvania 2005 — 2006
Bachelors, Finance
Motive Lending May 2014 - Present
Rushmore Loan Management Services LLC March 2014 - May 2014
CashCall, Inc. August 2012 - October 2013
RES.NET September 2010 - August 2012
USRES June 2008 - September 2010
Skills
Mortgage Lending, Loan Origination, Foreclosures, Investment Properties, Short Sales, Selling, Loan Servicing, Real Estate Transactions, REO, Credit, Refinance, Residential Mortgages, Underwriting, Sales, HUD, Appraisals, Mortgage Underwriting, Agents, Asset, Asset Managment, BPO, Banking, Brokerage, Brokers, Business Development, Buyers, Buyer Representation, Closings, Condos, Commercial Real Estate, Contract Negotiation, Default, Customer Service, Disposition, Escrow, FHA, FHA financing, Finance, First Time Home Buyers, Government Loans, Income Properties, Investments, Investors, Loans, Loss Mitigation, Luxury, Marketing, Mortgage Servicing, Negotiation, Portfolio Management
Education
Cal State Fullerton
Bachelors, Finance
Rushmore Loan Management Services LLC November 2013 - Present
JPMorgan Chase January 2009 - November 2013
Ameriquest Mortgage May 2004 - January 2009
Skills
Mortgage Lending, Loans, Credit, Fixed Income, Banking, Mortgage Banking, Portfolio Management, Residential Mortgages, Analysis, Process Improvement, Credit Analysis, Refinance, Loss Mitigation, Loan Origination, FHA, Mortgage Underwriting, USDA, Loan Servicing, Mortgage Servicing, Loan Modifications, VA loans, Consumer Lending, FNMA, Default, Commercial Lending, Commercial Mortgages, Construction Loans, Credit Risk, FHA financing, Funding, Lines Of Credit, Small Business Lending, Underwriting
Education
Mt. San Antonio College 1998 — 2003
Legends October 2009 - Present
Axiometrics January 2014 - 2014
Rushmore Loan Management Services LLC March 2013 - June 2013
CoreLogic February 2012 - June 2012
Saxon Mortgage-Morgan Stanley September 2010 - January 2012
American Home Mortgage July 2009 - March 2010
EMC/JPMorgan Chase November 2007 - July 2009
Fremont Investment September 2005 - June 2007
HSBC October 2000 - June 2003
Skills
Microsoft Office, AS400, Avaya, DOS, LPS, lending portal 5.1, Windows, Time Management..., Building and Leading..., How to Be The Best..., Stress Management..., Self -Leader Program..., Negotiate for What You..., Career Management..., Guiding Customer..., Healing Customer..., Caring for Customers..., FDCPA - Fair Debt..., Anti-Money Laundering,..., HASP and HAMP Certified, FACT Act Overview 2011..., Executing Deeds-in-Lieu..., Reading Title Reviews..., Using HUD-1 Settlement..., Call Monitoring..., Red Flags of Identity..., Understanding..., Working with ARMs and..., Working with Credit..., Check by phone systems..., Loss Mitigation, FDCPA, Mortgage Lending, Management, Credit, Loans, IBM iSeries, Mortgage Underwriting, Default, Analysis, Portfolio Management, FHA, Mortgage Servicing, Short Sales, Software Documentation, Loan Servicing, Loan Origination, Loan Modifications, Residential Mortgages, Credit Analysis
Education
Chaffey High School 1996 — 2000
diploma, college prep
Tarrant County College
n/a, business managment
Rushmore Loan Management Services LLC August 2013 - Present
Hampton University Young Alumni Council September 2011 - Present
Encore Event Technologies October 2013 - Present
Bayview Loan Servicing, LLC March 2012 - April 2013
Rialto Capital Management 2010 - 2010
Target 2009 - 2010
FIS-LPS June 2008 - April 2009
SunTrust Bank December 2005 - June 2008
CE Healthcare Interactive August 2006 - December 2006
Ocwen Financial Corporation January 2003 - December 2005
Skills
Leadership, Management, Real Estate, Asset Management, Budgets, Sales, Loss Mitigation, Contract Negotiation, Asset Managment, Financial Analysis, Customer Service, Negotiation, Portfolio Management, Public Speaking, Process Improvement, Project Management, Due Diligence, Mortgage Underwriting, REO, Disposition, Loan Servicing, Valuation, Credit, Mortgage Servicing, Analysis, Auditing, Lease Negotiations, Home Inspections, Consulting, Microsoft Excel, MSP, LPS Desktop, LPS, Microsoft Word, Access, PowerPoint, Photoshop, Problem Solving, SAP, Business Objects, Papervision, Short Sales, Financial Modeling, Inventory Management, Inventory Control, Inventory Analysis, Real Estate Transactions, Mediation, Real Estate License, Real Estate Marketing
Education
University of Miami - School of Business 2007 — 2009
MBA, Business, Management, Marketing, and Related Support Services, B+
Hampton University 1997 — 2002
Bachelor's degree, Finance
Edgewater High School 1994 — 1997
Diploma, Engineering Space and Technology
Rushmore Loan Management Services LLC January 2014 - Present
Aiken & Associates PLLC July 2008 - Present
Buckley Madole, P.C. June 2013 - November 2013
National Bankruptcy Services, LLC September 2012 - November 2013
Encore Capital Group October 2010 - August 2012
Student Media Company, Inc. May 2010 - May 2011
Sally Beauty Company June 2009 - June 2010
Patton Boggs LLP October 2006 - July 2008
WGNO ABC26 May 2003 - May 2006
Baldwin Haspel, L.L.C. May 2002 - May 2006
Skills
Litigation, Mergers, Bankruptcy, Corporate Law, Legal Research, Commercial Litigation, Legal Writing, Real Estate, Civil Litigation, Licensing, Corporate Governance, Courts, Document Review, Due Diligence, Employment Law, Legal Assistance, Legal Documents, Litigation Management, Litigation Support, Mergers, Mortgage Servicing, Portfolio Management, Risk Management, Westlaw, Mergers & Acquisitions
Education
Southern Methodist University - Cox School of Business 2008 — 2010
M.B.A., Corporate Finance
Loyola University New Orleans School of Law 2000 — 2004
J.D., Civil Law
San Diego State University-California State University 1988 — 1992
B.A., Journalism - Radio/TV News
Rushmore Loan Management Services LLC August 2015 - Present
ServiceLink, a Black Knight company July 2014 - July 2015
Wingspan Portfolio Advisors April 2013 - January 2014
REDC May 2011 - April 2013
GMAC Mortgage April 2006 - January 2011
Homecomings Financial November 2005 - April 2006
Homecomings Financial May 2003 - November 2005
Homecomings Financial September 2002 - May 2003
Homecomings Financial March 2000 - September 2002
GMAC Mortgage October 1998 - December 1999
Skills
Loss Mitigation, Workout, Servicing, Foreclosures, Mortgage Industry, Short Sales, Mortgage Servicing, Loans, Mortgage Insurance, Default, Liquidation, Mortgage, Investors, Mortgage Lending, Analysts, Management, Relationship..., FHA financing, Management Development, Loan Servicing, Real Estate, Portfolio Management, Mortgage Underwriting, Mortgage Banking, Investment Properties, Residential Mortgages, FHA, Refinance, Credit, Asset Management, Loan Origination, Loan Modifications, Bankruptcy, FNMA, Government Loans, Real Estate Transactions, Property, Negotiation, Credit Risk, Deed in Lieu, Escrow, Banking, Customer Service, Risk Management, Analysis, FHA Financing
Education
University of California, Riverside 1987 — 1991
Bachelor of Science, Business Administration
Gompers Secondary
Rushmore Loan Management Services LLC March 2013 - Present
Nuts & Bolts Consulting, LLC May 2008 - March 2013
Deutsche Bank May 2005 - April 2008
Argent Mortgage LLC May 2002 - May 2005
Spectrum Media January 2000 - April 2002
Safeway August 1997 - December 1999
Skills
Integrated Marketing, Direct Marketing, Brand Development, Marketing Strategy, Social Media Marketing, Media Planning, Media Production, Media Buying, Advertising, Digital Marketing, Marketing Analytics, Mentoring, Marketing Communications, Marketing Research, Event Management, Contract Negotiation, Contract Management, Email Marketing, Lead Generation, Competitive Analysis, Copywriting, Strategy, Account Management, Marketing, Public Relations, Online Marketing, Direct Mail, Corporate Communications, Market Research, Digital Strategy
Education
Arizona State University
Bachelor of Arts (B.A.), Journalism & Public Relations
Huntington Beach High School
Rim of the World High School
University of Tulsa
Master of Business Administration (MBA)
Del Taco LLC November 2013 - Present
Rushmore Loan Management Services LLC May 2013 - October 2013
Ernst & Young July 2012 - September 2012
SK Engineering & Construction Co. Ltd July 2011 - September 2011
Skills
Microsoft Excel, Microsoft Word, Team-oriented, Manage Client..., Communicate Clearly
Education
University of California, Irvine 2008 — 2013
Bachelor of Arts (B.A.), Business/Managerial Economics
Stay at home mom December 2014 - Present
Rushmore Loan Management Services LLC January 2014 - December 2014
OneSource Virtual April 2012 - April 2013
MetLife March 2011 - March 2012
Bank of America February 2008 - March 2011
Insight July 2007 - December 2007
Mannatech May 2007 - July 2007
Dallas Symphony Orchestra March 2007 - May 2007
Skills
MS Office Suite, Taleo, Outlook, Lotus Notes, 65 WPM, Customer Service, Management, Organized, Able To Multi-task, Teamwork, Team Leadership, Recruiting Coordinator, PeopleSoft, Photoshop, Visio, Internet Explorer, Coordinate, GIS, LexisNexis, BIG, Onboarding, Retail Management, Retail, Coordinate Travel..., Conducting Interviews, Scheduling Interviews, Assessment, Generate Reports, Background Checks, Employee Recognition, ESR, Workday
Education
University of Phoenix 2006 — 2008
Master's, MBA
Emporia State University 1999 — 2002
Bachelor, Marketing
Rushmore Loan Management Services LLC July 2013 - Present
Rushmore Loan Management Services LLC/Loan Administration Network February 2013 - July 2013
Loma Linda University Medical Center Finance July 2012 - November 2012
Toro Company November 2011 - January 2012
CSUF Student Managed Investment Fund December 2010 - August 2011
Skills
Excel, Access, PowerPoint, Word, Vizio, Microsoft Excel, Finance, Microsoft Word, Accounting, Analysis
Education
California State University-Fullerton 2008 — 2011
Bachelor of Business Administration (BBA), Accounting and Finance
Rushmore Loan Management Services LLC November 2012 - Present
Citibank January 2012 - November 2012
Quantum Law Firm March 2008 - December 2011
MortgageIT March 2004 - February 2008
Education
OCC 2003 — 2004
Continued Education, Real Estate Law
California State University-Fullerton 1984 — 1988
Accounting
Rushmore Loan Management Services LLC March 2011 - Present
Morgan Drexen, Inc. February 2009 - March 2011
Citi Residential Lending September 2003 - February 2009
Argent Mortgage 2003 - 2007
Skills
Analysis, Banking, Bankruptcy, Contract Negotiation, Credit, Due Diligence, Finance, Customer Service, Financial Analysis, Leadership, Legal Writing, Loans, Management, Mortgage Lending, Negotiation, Process Improvement, Real Estate, Risk Management, Strategic Planning
Education
University of California, Irvine - The Paul Merage School of Business 2007 — 2010
Master's, Business Administration
University of California, Irvine 2005 — 2006
Paralegal Certificate
California State University-Fullerton 1999 — 2003
BA, Psychology
CalFirst National Bancorp October 2013 - January 2014
Rushmore Loan Management Services LLC December 2012 - September 2013
CoreIP Solutions, Inc. June 2012 - August 2012
Carrington Mortgage Services October 2010 - March 2012
Save Your World June 2008 - July 2010
Keenan and Associates May 2008 - June 2008
HISNA August 2007 - October 2007
Epicor Software 2006 - June 2007
WFS Financial 2006 - 2007
HR LINK Group, Inc. 2005 - 2007
Skills
Sourcing, Information Technology, Applicant Tracking..., Talent Acquisition, Benefits Negotiation, Technical Recruiting, Onboarding, Employee Relations, Recruiting, Internet Recruiting, College Recruiting, Mortgage Lending, PeopleSoft, Cold Calling, Contract Recruitment, Deferred Compensation, Talent Management, Job Fairs, Taleo, Temporary Placement, Human Resources, Recruitment Advertising, Workforce Planning, Succession Planning, HRIS, Screening Resumes, HR Consulting, Executive Search, Performance Management, Screening, Corporate Recruiting, Permanent Placement, SDLC, Benefits Administration, Job Descriptions, New Hire Orientations, Vendor Management, Interviews, Employee Engagement, Staffing Services, Temporary Staffing, Employer Branding, HR Policies, Management, Organizational..., Sales, Employee Benefits, Resume Writing, Training, Personnel Management
Education
California State University-Fullerton 1986 — 1991
Bachelor's degree
Rushmore Loan Management Services LLC April 2014 - Present
Bayview Loan Servicing, LLC September 2009 - January 2014
Sheringham, Finley and Assocs. Realty May 2001 - December 2012
Skills
FHA, Sales, Sales Management, Mortgage Lending, Loans, REO, Mortgage Banking, Loan Origination, Human Resources, Short Sales, Credit, Residential Mortgages
Education
Central Michigan University 1981 — 1985
BSBA, Business Administration and Management, General
Rushmore Loan Management Services LLC January 2015 - Present
City of Red Oak, Tx May 2010 - Present
Lightfoot Consulting January 2013 - January 2015
Saxon Mortgage February 2009 - December 2012
GMAC Mortgage March 2003 - February 2009
Skills
Loss Mitigation, Default, HAMP, Mortgage Servicing, Mortgage Lending, Loan Servicing, Loans, Credit, Mortgage Banking, Underwriting, Loan Modifications, Portfolio Management, Credit Analysis, Banking, Risk Management, Credit Risk, Residential Mortgages, Asset Managment, Mortgage Underwriting, Financial Analysis
Education
The University of Texas at Dallas 1995 — 2001
Bach Sci
Nationstar Mortgage March 2014 - Present
Rushmore Loan Management Services LLC 2010 - 2013
Fremont Investment & Loan 2005 - 2010
Fremont Investment & Loan 2003 - 2005
Conseco Finance 2001 - 2003
Household Finance Corporation 1994 - 1995
Household Financial Services Ltd. 1992 - 1994
Skills
Portfolio Management, Banking, Mortgage Banking, Loans, Risk Management, Vendor Management, Loan Servicing, Mortgage Lending, Business Analysis, Credit, Team Building, Management, Asset Management, Credit Analysis, Process Improvement, Default, Mortgage Servicing, Underwriting, Commercial Mortgages, Residential Mortgages, Leadership, Financial Analysis, Loss Mitigation, Strategic Planning, Executive Management, Finance, Loan Origination, Financial Services, Loan Modifications, FHA, Refinance, Mortgage Underwriting
Education
University of Oregon
BS
Rushmore Loan Management Services LLC April 2015 - Present
Ocwen Financial Corporation April 2013 - April 2015
Homeward Residential, Inc. (Formerly AHMSI) May 2005 - March 2013
American Home Mortgage Servicing, Inc (AHMSI) May 2005 - May 2012
Centex Home Equity Company (CHEC aka NationStar Mortgage) 2001 - 2005
First Horizon Home Loans 1998 - 2001
FT Mortgage Companies 1998 - 2001
FT Mortgage Companies 1998 - 2001
EMC Mortgage Corporation March 1995 - February 1998
Skills
Leadership, Analysis, Mortgage Servicing, Mortgage Banking, Mortgage Lending, Data Analysis, Project Management, Process Improvement
Education
University of Houston-Downtown 1981 — 1985
Capital Group September 2015 - Present
Astir IT Solutions May 2007 - Present
Rushmore Loan Management Services LLC June 2015 - August 2015
UCLA January 2013 - May 2015
Credit Suisse October 2011 - December 2012
Barclays Wealth, NY August 2010 - October 2011
Citigroup July 2009 - July 2010
Axispoint June 2007 - July 2009
Wipro Technologies July 2005 - April 2007
CA September 2004 - June 2005
Skills
Java Enterprise Edition, PL/SQL, Agile Methodologies, Oracle, Requirements Analysis, SDLC, Java, SOA, Hibernate, Spring, Web Services, Tomcat, Software Project..., Business Analysis, Struts, JSP, XML, Weblogic, Unix, JMS, Enterprise Architecture, Websphere, UML, Scrum, EJB, DB2, WebLogic
Education
Jawaharlal Nehru Technological University
Symbiosis institute of Management Studies
PGDBA, Finance, General
Rushmore Loan Management Services LLC October 2014 - Present
VHA Inc. May 2013 - May 2014
VHA Inc. June 2010 - May 2013
VHA Inc. September 2007 - May 2010
VHA Inc. September 2004 - August 2007
Skills
Workforce Planning, Employee Engagement, Employee Relations, Talent Management, HRIS, Succession Planning, Onboarding, Performance Management, New Hire Orientations, Personnel Management, Policy, College Recruiting, Leadership, Program Management, Human Resources, Process Improvement, Management
Education
Texas Tech University
Vernon Regional Jr. College
Rushmore Loan Management Services LLC 2010 - 2015
Carl Warren & Company September 2006 - November 2010
Mission Hills Mortgage March 2003 - September 2006
Mission Hills Mortgage Bankers 2003 - 2006
Skills
Operating Systems, Networking, Cisco IOS, Windows Server, Active Directory, Software Installation, Information Security, Disaster Recovery, VMware, Switches, DHCP, Security, Servers, DNS, Microsoft Exchange, IT Management, Windows, Virtualization, Firewalls, Data Center, Microsoft Office, VMware ESX, Microsoft Excel, SonicWALL, Palo Alto Networks, Juniper Technologies
Education
California State University-Long Beach 2000 — 2002
Rushmore Loan Management Services LLC June 2013 - Present
QBE FIRST 2011 - January 2013
First American Financial 2009 - 2011
State Street Investment Managment Solutions 2007 - 2009
Pacific Life Insurance Company 2004 - 2007
Skills
Fixed Income, Sales, Payroll, Accounting, Investments, Financial Reporting, Account Reconciliation, Auditing, Forecasting, Analysis, Cash Flow, General Ledger, Management, SOFTWARE EXPERIENCE...
Education
California State University-Sacramento 1998 — 2001
BA, Economics
Rushmore Loan Management Services LLC April 2013 - Present
Prospect Mortgage, LLC February 2009 - April 2013
WMC Mortgage 2003 - 2008
Education
Stanford University 1992 — 1996
BA, Political Science
BSI Financial Services March 2015 - Present
Rushmore Loan Management Services LLC September 2013 - February 2015
3Point Asset Management May 2011 - August 2013
PennyMac Loan Services, LLC April 2008 - May 2011
Fremont Investment & Loan December 2003 - April 2008
LERETA Corp. 1998 - 2002
First American Real Estate Tax Service 1990 - 1998
Skills
Call Center, Change Management, Vendor Management, Process Improvement, Team Building, Credit, Forecasting, Call Centers, Loan Servicing, Mortgage Banking, Strategy, Mortgage Lending, Loss Mitigation, Mortgage Servicing, Management, Loans, CRM, Due Diligence, Training, Asset Management, Banking, Risk Management, Portfolio Management, Loan Origination, Underwriting
Education
Fort Hays State University
Rushmore Loan Management Services LLC November 2012 - July 2014
Keller Williams OC Coastal Realty May 2009 - May 2014
Wells Fargo January 2010 - June 2011
First Franklin 1999 - 2008
Skills
Staff Supervision, Short Sales, Loans, Investment Properties, Team Leadership, Real Estate, Sellers, Mortgage Lending, First Time Home Buyers, Mortgage Underwriting, Foreclosures, REO, Team Building, Underwriting
Education
California Polytechnic State University-San Luis Obispo 1993 — 1997
Atascadero High School 1989 — 1993
Rushmore Loan Management Services LLC May 2015 - Present
Navigant Consulting July 2014 - May 2015
Retreat Capital Management, Inc. February 2013 - November 2013
First American Residential Management Services March 2011 - February 2013
Caliber Funding fka Accredited Home Lenders November 2008 - January 2011
First American Corp. October 2007 - October 2008
Skills
Management, Program Management, Software Documentation, Project Management, Business Process, Mortgage Lending, Loans, Credit, Risk Management, Business Analysis, Process Improvement, Banking, Vendor Management, Financial Analysis, Access, FHA, Reporting & Analysis, Financial Reporting, Finance, Sales
Education
University of Phoenix 2004 — 2006
M.B.A., Accounting
University of California, Riverside 1994 — 1998
B.A., Business Economics
Rushmore Loan Management Services LLC April 2014 - January 2015
Promontory Financial Group, LLC September 2013 - February 2014
NewOak February 2013 - September 2013
PROMONTORY FINANCIAL GROUP October 2011 - January 2013
EdgeMAC November 2009 - October 2011
MORTGAGE BANK OF CALIFORNIA January 2007 - January 2009
PEOPLE’S CHOICE HOME LOAN, INC July 2005 - March 2007
RBS Securities, Inc May 2003 - July 2005
Saxon Mortgage April 1999 - April 2003
Pacific Thrift and Loan March 1993 - March 1997
Skills
Credit, Loans, Loan Origination, Finance, Mortgage Banking, Due Diligence, Loan Servicing, Loss Mitigation, Banking, Credit Analysis, Microsoft Excel, Management Consulting, Problem Solving, Organization Skills, Mortgage Lending, Underwriting, Portfolio Management, Program Management, Risk Management, Asset Managment, Process Improvement, Investment Properties, Mergers & Acquisitions, Training, Quality Assurance, Strategy, Management, Financial Services, Credit Risk, Analysis, Residential Mortgages, Financial Analysis
Education
Pepperdine University, The George L. Graziadio School of Business and Management 1999 — 2002
BS, Management
Rushmore Loan Management Services LLC April 2014 - Present
Levy Restaurants September 2011 - Present
Treliant Risk Advisors March 2014 - April 2014
Bank of America January 2013 - September 2013
Bank of America March 2012 - January 2013
MetLife Home Loans September 2010 - March 2012
JPMorgan Chase December 2008 - September 2010
GMAC ResCap March 2008 - September 2008
Indymac Bank September 2005 - March 2008
Avaya November 2004 - June 2005
Skills
Process Improvement, FHA, Loan Modifications, Customer Service, Public Speaking, Mortgage Lending, VoIP, Microsoft Excel, Business Analysis, Financial Analysis, Analysis, Loss Mitigation, Call Centers, Training, Finance, Loans
Education
University of Central Oklahoma 1995 — 1997
Xavier University of Louisiana 1994 — 1995
Rushmore Loan Management Services LLC April 2014 - Present
REO World September 2013 - October 2013
REO World June 2012 - October 2013
REO World January 2012 - June 2012
Arch Bay Capital January 2011 - June 2011
Arch Bay Capital October 2010 - December 2010
Bayview Residential October 2007 - January 2010
Streetbee March 2009 - June 2009
Moneyworld Sales/Mortgages January 2005 - September 2007
Skills
Microsoft Excel, Credit, PowerPoint, Microsoft Word, Customer Service, Sales, Marketing, Advertising, Analytical Skills, Strategy, Software Documentation, Windows, Contract Negotiation, REO, Analysis, Management, Mortgage Lending, Real Estate, Portfolio Management, Investments, Loans, Real Estate Economics, Investment Properties, Foreclosures, Asset Management, Finance, Valuation, Mortgage Banking, Due Diligence, Capital Markets, Financial Modeling, Financial Analysis
Education
University of California, Irvine 2007 — 2009
BA, Economics
San Jose State University 2004 — 2007
BS, Economics
Wilcox High School 2000 — 2004
High School Diploma
Rushmore Loan Management Services LLC February 2015 - Present
Nationstar Mortgage January 2014 - July 2014
Nationstar Mortgage July 2011 - April 2014
Nationstar Mortgage August 2006 - November 2009
nationstar mortgage 2006 - 2009
Paragonway Inc 2002 - 2005
Skills
Loan Modifications, Loss Mitigation, Foreclosures, Short Sales, Investors, Mortgage Servicing, Loan Servicing, Default, Loan Origination, Residential Mortgages, Loans, Credit, Underwriting, HAMP, Credit Analysis, FNMA
Education
Concordia University Texas 1997 — 2003
Bachelor's Degree
Rushmore Loan Management Services LLC November 2013 - Present
Williams Lea November 2009 - September 2013
CBA Solutions of Dallas February 2003 - November 2009
TD Jakes Ministries / The Potters House June 2000 - March 2003
Skills
SQL, Microsoft SQL Server, Active Directory, Windows Server, Java, JavaScript, HTML, Troubleshooting, Requirements Analysis, Oracle, Windows, Business Analysis, Servers, SDLC, Unix, XML, Operating Systems, ITIL, MySQL, Computer Hardware, Management, Process Improvement, Disaster Recovery, Networking, Strategy, Vendor Management, Call Centers, Software Documentation, SharePoint, Integration, Training, Hardware, Visio, Customer Service, Leadership, Microsoft Office, Project Management, Team Building
Education
Dallas County Community College
IBM Guidance Learning Center
Communications Concepts and Planning
Enagic USA July 2015 - Present
Sinclair Community College June 2009 - Present
Management and Training Corporation - Job Corps April 2015 - August 2015
Rushmore Loan Management Services LLC September 2014 - October 2014
PNC Mortgage March 2011 - August 2014
PNC Mortgage June 2005 - March 2011
Skills
Leadership, Keyboard Skills, College Teaching, Executive Office..., Office Management, Requirements Analysis, Time Management, Bible Teaching, Entrepreneurship, Change Management, Business Rules, Vendor Relationships, Mortgage Servicing..., On-Line Letter Writer..., Functional Testing, User Acceptance Testing, Technical Support, Job Aids, Analyze Information, Monthly Reporting, Office 2013, Quality Assurance, Business Requirements, Teamwork, Test Plans, Procedures Development, On the Job Training, OCIE (Online Computer..., Microsoft Office
Education
Antioch University McGregor 2003 — 2005
M.A., General Business
Christian Life School of Theology 1998 — 2002
M.Th., Theology/Theological Studies
Wright State University 1989 — 1995
B.S., Human Resource Management
Rushmore Loan Management Services LLC March 2014 - Present
Merrill Lynch September 2012 - February 2014
Beau Box Commercial Real Estate August 2010 - September 2012
Appraisal Services December 2007 - September 2009
Skills
Brokerage, Commercial Real Estate, Disposition, Investment Properties, Investments, Leases, Location Intelligence, Real Estate, Real Estate Transactions, Selling, Appraisals, Series 7, Retirement Planning, Land Acquisition, Commercial Leasing, REO, Real Estate Economics, Corporate Real Estate, Investors, Sellers
Education
University of New Orleans 2009 — 2011
MBA
Louisiana State University 2003 — 2007
Finance
Orion Lending August 2015 - Present
Pacific Union Financial, LLC July 2014 - Present
Rushmore Loan Management Services LLC April 2014 - Present
Rushmore Loan Management Services LLC July 2012 - October 2013
US Army June 2003 - September 2008
Skills
Asset Management, Leadership, Mortgage Lending, Risk Management, Credit, FHA, Financial Analysis, Loan Origination, Loans, Mortgage Banking, Refinance, Residential Mortgages
Education
Bolsa Grande High School 1994 — 1998
Diploma, General
Coastline Community College
Political Science and Government
Rushmore Loan Management Services LLC February 2014 - Present
CMGM Transcription January 2003 - Present
Rushmore Home Loans April 2013 - February 2014
Icon Residential Lenders November 2012 - March 2013
Amphion Medical Solutions November 2004 - October 2012
NetDictation, LLC September 2003 - September 2004
Polar Air Cargo July 1997 - April 2003
MSI International, Inc September 1995 - June 1996
Pier 1 Imports September 1994 - June 1995
Skills
Microsoft Word, Microsoft Excel, HIPAA, Healthcare Information..., Hospitals, Healthcare, Health Information..., Medical Transcription, Microsoft Office, Editing, Data Entry, Research, Windows, Accounting, Data Analysis, Financial Analysis, Accounts Payable, Account Reconciliation, Financial Accounting
Education
Southeast Regional Occupational Program 2002 — 2003
Medical Transcription/Transcriptionist
California State University-Dominguez Hills 1997 — 1999
Psychology
John Glenn High School 1991 — 1996
Diploma, Honors/AP
Long Beach City College
Psychology
Mount San Jacinto College
Computer Science
Rushmore Loan Management Services LLC March 2015 - May 2015
Nationstar Mortgage December 2013 - August 2014
Bank of America June 2012 - May 2013
Bank of America August 2003 - July 2011
Skills
Project Management,..., Fund Recovery,Business..., Account Reconciliation, Accounts Payable, Banking, Finance, Software Documentation, Management, Loans, Internal Audit, Cross-functional Team..., Customer Service, Financial Statements, Bank Reconciliation
Education
Tulsa Community College 1983 — 1985
Non-Degree
Langston University 1982 — 1983
Non-Degree
Rushmore Loan Management Services LLC March 2015 - Present
Patterson Holding Group, LLC July 2005 - Present
Skills
Public Speaking, Training, Employee Training, Team Building, Recruiting, Media Relations, Speech Writing, Market Research, Team Leadership, Microsoft Office, Customer Service, Strategic Planning, Marketing Communications, Coaching, Account Management, Community Outreach, Entrepreneurship, Event Management, Event Planning, Fundraising, Leadership, Leadership Development, Management, Marketing, Nonprofits, Organizational..., Public Relations, Sales, Social Media, Social Media Marketing, Social Networking, Staff Development, Teaching
Education
Baylor University 1993 — 1998
BS, Secondary Education
Rushmore Loan Management Services LLC April 2015 - Present
Vantium Capital Inc May 2011 - Present
REDC August 2010 - November 2010
Capital One August 2009 - August 2010
Capital One Bank August 2009 - August 2010
GMAC ResCap 2007 - 2009
Chase Home Finance June 2004 - June 2006
Skills
Loss Mitigation, Default, Mortgage, Foreclosures, Problem Solving, Negotiation, Mortgage Servicing, Short Sales, Customer Service, Customer Relations, Outlook, Team Building, Portfolio Management, Asset Management, Call Center, Mortgage Lending, GSE, refinance, RISK, Due Diligence, QC, Servicing Oversight, Modification, Credit, Loan Servicing, Mortgage Banking, Loans, Risk Management, Financial Analysis, REO, Financial Services, Microsoft Excel, Operational Risk..., Residential Mortgages, Analysis, FNMA, Relationship Management, HAMP, Finance, Skip Tracing, Process Improvement, Vendor Management, Bankruptcy, Subprime, Risk Analytics, FDCPA, VA loans, Operational Risk, Home Equity, FHA
Education
Thiel College 1995 — 1999
Bachelor of Science (BS), Political Science/Criminal Justice
John Marshall High School 1991 — 1995
Rushmore Loan Management Services LLC 2015 - Present
Rushmore Loan Management Services, LLP January 2012 - Present
GE Money Bank April 2009 - 2011
Skills
Credit, Credit Analysis, Credit Risk, Banking, Financial Analysis, Loans, Risk Management, Mortgage Lending, Corporate Finance, Loan Servicing, Insurance, Call Center, Accounting, Call Centers
Education
University of Phoenix 1994 — 1997
BA, Bussiness Management
Rushmore Loan Management Services, LLC April 2014 - Present
Genworth Financial July 2011 - December 2013
Genworth Financial November 2009 - July 2011
Genworth Financial September 2008 - November 2009
LFS Home Loans March 2005 - September 2008
NovaStar Home Mortgage April 2003 - March 2005
Skills
Training, Call Centers, Leadership, Software Documentation, Salesforce.com, Performance Management, Interviews, Coaching, Mortgage Lending, Budgets, Loans, Time Management, Five9, Customer Satisfaction, Strategy, Management, Business Analysis, Financial Services, Process Improvement, Risk Management
Education
East Carolina University 1994 — 1997
Bachelor's degree, Biology, General
School of Mortgage Banking - Course I -- Mortgage Bankers Association, September 2013
Rushmore Loan Management Services LLC October 2013 - Present
Rushmore Loan Management Services LLC May 2013 - October 2013
Homeward Residential, Inc. 2010 - May 2013
iServe Servicing 2007 - 2009
EMC Mortgage 2005 - 2007
TriMont Real Estate Advisors 2000 - 2002
SunTrust Mortgage 1993 - 1999
Lender Processing Services, Inc. (LPS) 1991 - 1993
Skills
Loan Servicing, Mortgage Servicing, Customer Service, Loans, Mortgage Lending, Banking, Mortgage Banking, Loan Origination
Education
Georgia State University
Master of Science (MS), Computer and Information Sciences and Support Services
Georgia State University - J. Mack Robinson College of Business
Bachelor of Science (BS), Marketing/Marketing Management, General
Rushmore Loan Management Services LLC January 2015 - Present
Residential Credit Solutions, Inc November 2012 - January 2015
Saxon Mortgage May 2007 - October 2012
Countrywide Mortgage Services November 2004 - May 2007
AmeriCredit Financial Services February 2001 - November 2004
Education
Tarrant County College
Management/Accounting
Rushmore Loan Management Services LLC April 2012 - October 2013
MetLife Home Loans August 2011 - April 2012
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, English, Windows, Research, Outlook
Education
Golden West College
Rushmore Loan Management Services LLC February 2015 - Present
Green Tree Servicing January 2013 - February 2015
Skills
Sales, New Business Development, Customer Service, Sellers, Investment Properties, Short Sales, First Time Home Buyers, Foreclosures, REO, Real Estate, Single Family Homes, FHA, Real Estate Transactions, Condos, Negotiation
Education
University of North Texas
Bachelor's Degree
University of North Texas
Rushmore Loan Management Services LLC March 2015 - Present
Ocwen Financial Corporation April 2003 - December 2013
Skills
Auditing, Mortgage Lending, Quality Assurance, Loans, Visio, PeopleSoft, Risk Management, Loss Mitigation, Mortgage Banking, Banking, Management, Microsoft Office, Mortgage Servicing, Outlook, Process Improvement
Education
Computer Education Institute 2000 — 2001
Management Information Systems, General
Saddleback College
Rushmore Loan Management Services LLC June 2012 - Present
Skills
Windows XP Pro, Windows 7, Hyper-V, VMware View, VMware ESX, Server Administration, Network Administration, Symantec Backup, Kaspersky Antivirus, VMware Player, Microsoft Office, Printers, Acronis True Image, Active Directory, Cable Networks, Computer Hardware, Shavlik Protect Advanced, PDQ Deploy, ShoreTel Experiance, Symantec Antivirus, McAfee Antivirus, Computer Repair, Windows 8, Windows 8.1, Desktop Deployment, Software Deployment, Cat5, Printer Hardening, PSTools, Laptops, Customer Service, Customer Support, Remote Troubleshooting, Access, Disaster Recovery, Operating Systems, SharePoint, System Administration, Troubleshooting, VMware, Vendor Management, Windows XP
Education
University of Phoenix 2009 — 2011
Associate's Degree, Information Technology, A
Rushmore Loan Management Services LLC 2013 - 2015
Education
Oakwood College 2006 — 2010
General Studies