Ryla Teleservices Inc
Industry: Company
DescriptionFounded: 1995 Parent organization: Alorica
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Ryla Teleservices Inc Employees
CORE Benefit Solutions October 2014 - Present
Northwestern Benefit Corporation June 2012 - October 2014
Qualisys Employment Screening, Inc October 2010 - June 2012
Ryla Teleservices, Inc September 2008 - October 2010
HRH Atlanta August 2006 - July 2007
Skills
MS Office, Process Improvement, Corporate Communications, Time Management, Employee Training, Spreadsheets, Account Management, HIPAA, PowerPoint, Research, Strategic Planning, Employee Benefits, Training, Office Management, Team Building, Customer Satisfaction, Microsoft Office, Sales, Leadership, Recruiting, Leadership Development, Marketing, Program Management, Management, Customer Service, Administrative..., Accounting, Call Center, New Business Development, Performance Management, Outlook, Call Centers, Invoicing, Coaching, Team Leadership, Microsoft Excel, Insurance, Change Management, Data Entry, Employee Relations, Vendor Management
Education
Liberty University 2013 — 2015
Bachelor of Business Administration (B.B.A.), Business/Corporate Communications
The American College 2013 — 2015
Chartered Health Care Consultant
Alabama A&M University
Marketing
Kennesaw State University
Communications, Public Relations
LogistiCare December 2014 - Present
Criminal Justice Coordinating Council September 2014 - December 2014
American Honda Motor Company, Inc. May 2014 - September 2014
Southern Regional Hospital August 2013 - December 2013
Kinetic Marketing Group February 2013 - July 2013
Fairfield Business Solutions, LLC ► Sales Training Marketing Consulting DiSC Profiles November 2010 - August 2011
Honey Baked Ham November 2007 - February 2011
Kool Smiles Dentistry March 2009 - June 2010
RYLA Teleservices Inc. January 2008 - March 2009
Genesis Financial Partners August 2006 - May 2007
Skills
Customer Service, Medical Billing, Event Planning, Marketing, Promotions, Social Media Marketing, Microsoft Office, Functional Verification, Management, Medical Records, Leadership, Political Science, Politics, Government, Social Media, Social Networking, Sales, JROTC
Education
Clark Atlanta University 2009 — 2014
Bachelor of Arts (B.A.), Political Science and Government
Tennessee State University 2008 — 2009
Bachelor's degree, Political Science and Government
Mundy's Mill High School 2004 — 2008
High School Diploma with distinction and honors., Air Force JROTC/ROTC
Lenzing Fibers May 2012 - Present
Huntsman Advanced Materials October 2011 - May 2012
Verizon Wireless October 2010 - February 2011
Ryla Teleservices Inc August 2009 - October 2010
Champion Technologies June 2007 - June 2008
Schlumberger-Dowell July 2006 - February 2007
Skills
Analysis, Call Centers, Chemical Engineering, Continuous Improvement, Factory, Customer Service, Human Resources, Leadership, Management, Petrochemical, Process Engineering, Software Documentation, Team Building, Testing, Training, Troubleshooting, Engineering, Process Improvement, Manufacturing
Education
Tuskegee University 2000 — 2005
Bachelor of Science Degree, Chemical Engineering
CarMax September 2014 - Present
Alere, Inc. April 2013 - September 2014
ADP TotalSource November 2011 - March 2013
SunTrust Bank October 2010 - November 2011
RYLA Teleservices Inc December 2008 - February 2010
Regions Bank May 2007 - November 2008
Bank of America May 1999 - September 2005
Skills
IEX, AVAYA, Retail Banking, Call Center, Customer Service, Problem Solving, Retail, Banking, Credit, Coaching, Telephone Skills, Excel, Word, Performance Management, Microsoft Office, Payroll Processing, Customer Satisfaction, PeopleSoft, Mentoring, Supervisory Skills, Payroll, Team Building, Scheduling, Time Management, Outlook, Process Scheduler, Microsoft Excel, Microsoft Word, Call Centers, Employee Training, Management, Human Resources, Recruiting, Leadership
Education
Morehouse College 1995 — 2001
Publix Co March 2012 - July 2013
Ryla Teleservices Inc November 2011 - December 2011
Jersey Mike's Subs January 2008 - March 2008
Chick-Fill-A August 2006 - August 2007
Skills
Customer Service, Sales, Merchandising, Call Centers, Microsoft Excel, Troubleshooting
Education
Westwood College-Atlanta 2014 — 2015
Associate's degree, information technology
Westwood College
Associate, Information Technology
Omnitech Institute
Diploma, IT/Network Engineering
Turner Job Corps
HS Diploma, Visual Communications
TD September 2012 - Present
Wells Fargo March 2010 - September 2012
Ryla Teleservices Inc April 2009 - November 2009
Health Bridge Primary Care January 2004 - March 2005
Skills
Loans, Consumer Lending, Microsoft Excel, Training, Small Business Lending, Program Management, Management, Credit, Banking, Human Resources, Accounting, Call Centers, Customer Service, Customer Satisfaction, Leadership
Education
University of Phoenix 2011 — 2013
St. John's University, The Peter J. Tobin College of Business 2001 — 2004
n/a, Business Management
Delta Dental June 2010 - Present
International Private Investigators Union January 2004 - Present
Ryla Teleservices, Inc October 2008 - February 2010
JPMorgan Chase May 2006 - August 2008
Verizon Wireless (Adecco) October 2001 - December 2003
Big Top Entertainment, LLC March 1995 - December 2003
Skills
Training, Insurance, Customer Service, Technical Support, Troubleshooting, Coaching, Networking, Management, Software Documentation, Microsoft Office, Employee Training, Retail, Program Management, Leadership, Call Centers, Marketing, Process Improvement, Time Management, Instructional Design, Customer Retention, Analysis, Team Leadership, Customer Satisfaction, Team Building, Outlook, Instructor-led Training, Leadership Development, Performance Management, Employee Relations, Access, Research, Vendor Management
Education
Ashford University
Bachelor's degree, Business/Corporate Communications, 4.0 GPA
Art Institute of Houston 1994 — 1996
Associates of Applied Arts; of, Media Arts & Communications
AT&T New
Games2U of South Mississippi October 2010 - Present
Ryla Teleservices, Inc May 2009 - August 2010
Five Guys March 2008 - April 2009
Six Flags April 2006 - July 2007
Education
Lassiter High School 2005 — 2008
Diploma, College Prep
Georgia Perimeter College
Associates of Science, Computer Science
RGIS August 2010 - Present
Cutco December 2009 - August 2010
Ryla Teleservices Inc. November 2008 - March 2009
Kroger April 2007 - May 2008
Party City May 2006 - March 2007
Kroger June 2004 - March 2006
Georgia Theater Co. Park 12 May 2003 - June 2004
Skills
Sales, Customer Service, Account Management, Inventory Management, Sales Operations, Team Building
Education
Georgia Perimeter College 2006 — 2011
University of West Georgia 2005 — 2006
Business: Marketing
Kelly Services Inc. August 2014 - Present
Kelly Services Inc. May 2013 - August 2014
West at Home September 2011 - January 2013
Army National Guard, GA April 2006 - July 2011
Ryla Teleservices Inc. October 2010 - December 2010
Little People's Learnig Center December 2009 - May 2010
Bar Stools Etc. November 2006 - June 2008
5.7.9 Apparel October 2007 - December 2007
Checkers Drive-In Restaurants, Inc March 2006 - June 2006
Skills
Customer Service, Microsoft Office, Administration, Problem Solving, Troubleshooting, Phone Etiquette, Windows 7, Basic Web Design, Data Entry, Answering Phones
Education
Colorado Technical University-Online 2011 — 2014
Bachelor of Science (BS), Information Technology
Kaplan University 2010 — 2010
Information Technology
1stChoice Tutors November 2013 - Present
The Math Doctor January 2007 - June 2013
Ryla Teleservices Inc February 2005 - March 2007
Palm Aire Investments 2004 - 2006
Skills
Instructor-led Training, Entrepreneurship, Mathematics, Academic Tutoring, Public Speaking, Technical Writing, Document Review, Curriculum Design, Technical Documentation, Training, Leadership, Proposal Writing, New Business Development, Management, Digital Media, GMAT, Project Management, Budgets, Program Management, Strategic Planning, Marketing Strategy, Photoshop, Marketing, Coaching, Research, Microsoft Office, Customer Service, Sales, Microsoft Excel, Microsoft Word, PowerPoint, Social Media, Book Writing, Event Management, Event Planning, Teaching, Community Outreach, Marketing Communications, Leadership Development, Project Planning, E-Learning, Instructional Design, Curriculum Development, Grant Writing, Team Building, Staff Development, Higher Education
Education
Southern Polytechnic State University 2013 — 2015
Bachelor of Science (BS), Technical and Scientific Communication
Georgia Highlands College 2008 — 2010
All-Pro Pest Services Inc August 2012 - Present
Alorica March 2011 - June 2011
DomPatCi Management Solutions September 2010 - January 2011
RYLA Teleservices Inc. April 2010 - July 2010
Integral Choice, Inc June 2008 - November 2008
Ernest Communications, Inc. October 2006 - October 2007
PartnerTEL April 2002 - September 2006
MCI WorldCom March 1994 - March 2001
Skills
Call Center, Telecom Expense..., Quality Assurance, Telecommunications, Customer Relations, Operations Management, Inside Sales, Call Centers, Coaching, Customer Satisfaction, Customer Service, Vendor Management, Account Management, Managed Services, Management, Sales Operations, Recruiting, Team Leadership, Training, Process Improvement, Sales, VoIP, Team Building, Direct Sales, Sales Management, Cloud Computing, Cold Calling, Salesforce.com, Human Resources, Sales Process, Selling, Solution Selling, Customer Retention, Marketing
Education
Dekalb Community College 1980 — 1983
none, Business Management
Peactree
eVerifile December 2013 - Present
eVerifile.com Inc March 2013 - Present
"Taylor Made" by Design 2010 - Present
RYLA TELESERVICES INC January 2008 - March 2011
Vonne's Home Daycare September 2002 - July 2008
VONNE'S HOME DAYCARE September 2002 - June 2008
EARTHLINK, INC January 2000 - January 2002
TOWN OF January 1997 - January 1999
Skills
Accounts Payable, Payroll, Administrative..., Customer Service, Call Center, Microsoft Excel, Accounting, Microsoft Office, Outlook, Bookkeeping, Microsoft Word, Training, Office Management, Time Management, Call Centers
Education
Art Institute of Pittsburgh 2007 — 2010
Art Institute of Philadelphia 2006 — 2007
Interior Design Program
Ryla Teleservices Inc December 2008 - August 2011
Robert Half International February 2008 - July 2008
Volt Service Group, LLC June 2007 - September 2007
Westinghouse Anniston January 2002 - June 2007
Westinghouse Anniston October 1999 - January 2002
Skills
Purchasing, Analysis, Microsoft Excel, Training, Management, Access, Accounting, Outlook, Process Improvement, Project Planning, Project Management, Microsoft Word, Software Documentation, Employee Relations, Supervisory Skills, PowerPoint, Inventory Management, Leadership, General Ledger
Education
Strayer UNIVERSITY 2012 — 2015
Masters of Science, Accounting Information Systems
Faulkner University 2002 — 2003
Masters; MSM, Science Management; 2003
Jacksonville State University 1990 — 1996
Bachelors; BS, Science Computer Information Systems
Efficient Financial Services Inc. January 1996 - Present
The Home Depot January 2014 - May 2014
Mosaica Education, Inc./Atlanta Preparatory Academy September 2010 - November 2013
East Lake YMCA 2007 - 2011
Ryla Teleservices Inc. November 2008 - August 2010
Countrywide Home Loans August 2007 - October 2008
Countrywide Home Loans February 2005 - July 2007
Skills
Financial Analysis, Tax Accounting, Operations Management, Accounting, Analysis, Budgets, Business Development, Coaching, Customer Service, Data Analysis, Finance, Human Resources, Leadership, Loans, Management, Microsoft Excel, Microsoft Office, Mortgage Lending, Negotiation, Payroll, Performance Management, Process Improvement, Program Management, Project Management, Public Speaking, Refinance, Risk Management, Strategic Planning, Team Building, Training, Vendor Management
Education
Georgia State University - J. Mack Robinson College of Business 2015 — 2017
Executive MBA, International/Global Business Studies
Florida Agricultural and Mechanical University 1986 — 1991
Actuarial Science
Cass Technical High School 1982 — 1986
High School Diploma, Chemical Biological Studies
Hitseekers Entertainment LLC/547 Music August 2004 - Present
Ryla Teleservices Inc November 2008 - June 2009
Alabama State University August 2006 - July 2008
Brewbaker Infiniti March 2005 - July 2006
Alabama Public Television March 1999 - August 2004
Alabama Public Television October 1996 - March 1999
Skills
Entertainment, Music Industry, Radio, Television, Music, Music Production, Social Media, Acting, Social Media Marketing, Social Networking, Film Production, Event Management, Event Planning, Documentaries, Theatre
Education
Alabama State University
B.A, Communications Media
Alabama State University
Bachelor of Arts, Communications
Horizon Software International, LLC. July 2014 - August 2014
TrainingFolks April 2014 - June 2014
Ettain Group (Well Star Health System) March 2014 - April 2014
RemX OfficeStaff January 2014 - March 2014
DOD Contract Trainer, Wounded Warrior Project May 2013 - October 2013
The Training Associates January 2011 - April 2013
Outcomes Health Information Solutions February 2010 - March 2011
Ryla Teleservices, INC September 2010 - December 2010
Ryla Teleservices, Inc. September 2009 - August 2010
RYLA Inc. 2010 - 2010
Skills
CPT/ICD9, Medical Billing, Insurance Billing, Call Center, Insurance, Training, Process Improvement, Coaching, Consulting, Sales, Training Delivery, Management, Leadership, E-Learning, Instructor-led Training, Team Building, Change Management, Hands-on Training, Adult Education, Team Leadership, Human Resources, Organizational..., Leadership Development, Employee Training, Soft Skills, Workshop Facilitation, Call Centers, Instructional Design, Software Documentation, Technical Training, Time Management, Performance Management, Captivate, Customer Service, Staff Development, Organizational..., Blended Learning, Program Management, Needs Analysis, Technical Support, Learning Management, Learning Management..., Management Consulting, Healthcare, Epic Systems, EHR, SharePoint, Troubleshooting, HIPAA, Integration
Education
Lean Sigma Six Class 2014 — 2014
Introduction to Lean Sigma Six Certificate
Gwinnett Technical Institute 2011 — 2011
Certificate, Pharmacy Technician
DeVry University 1995 — 1997
Bachelor Degree, Computer Information Systems
Medix School 1985 — 1986
Certificate, Medical Sectretary
DeAndrew Dillard Designs June 2011 - Present
Ryla Teleservices INC. November 2008 - August 2009
RYLA Inc. September 2008 - May 2009
Skills
Photoshop, Unity3D, Adobe Fireworks, Adobe Creative Suite, Illustrator, Vector Illustration, 3D Studio Max, 3D Modeling, 3D graphics, Stencyl Works, Maya
Education
ITT Technical Institute-Kennesaw 2012 — 2013
Bachelor of Applied Science (BASc), Digital Entertainment and Game Design
ITT Technical Institute-Kennesaw 2011 — 2012
Associate of Science (AS), Design and Visual Communications
ITT Technical Institute 2008 — 2011
Associate of Science (AS), Multimedia
Ryla Teleservices, Inc June 2009 - Present
World Leadership Group 2006 - 2010
Intellectual Properties Management March 2008 - June 2009
Transit Television Network November 2007 - February 2008
ClearPoint Resources July 2007 - October 2007
AirTran Airways June 2006 - June 2007
Delta Air Lines February 1995 - November 2005
Education
Keller Graduate School of Management 2005 — 2010
MBA, Accounting Financial Mgnt CPA Trac
American InterContinental University 2003 — 2005
BBA, Accounting & Finance
Renee M Hensley May 2014 - Present
Sole proprietor at Amazing Wordsmiths May 2014 - Present
Ryla Teleservices Inc February 2011 - February 2011
PDS Tech, Inc. March 2008 - April 2008
JPMorgan Chase March 2007 - December 2007
GE Capital June 1992 - October 2002
Skills
Microsoft Word, Entrepreneurship, Portfolio Management, Strategic Planning, Customer Service, Management, Public Speaking, Credit, Financial Analysis, Leadership, Analysis, Credit Cards, Microsoft Office
Education
Georgia State University 1996 — 1997
N/A, Master of Business Administration
The University of Tennessee, Knoxville 1989 — 1992
BS, Business Administration
Atlanta Public Schools August 2012 - Present
Renise Allen Music January 2006 - Present
Wesley International Academy October 2011 - July 2012
Clayton County Public Schools February 2011 - June 2012
The Intown Academy, Inc. July 2011 - May 2012
Play More Music October 2010 - July 2011
Adeo School November 2010 - April 2011
The Music Teachers Network January 2011 - March 2011
American Red Cross June 2010 - October 2010
Ryla Teleservices, Inc January 2009 - March 2010
Skills
Blogging, Songwriting, Piano, Guitar, Networking, Music, Non-profits, Music Education, Teaching, Social Networking, Event Planning, Editing, Nonprofits, Music Theory, Entertainment, Training
Education
Full Sail University 2011 — 2012
Masters, Entertainment Business, 3.1
Alabama Agricultural and Mechanical University 2002 — 2006
BS, Music Education, 3.3
Airgas USA, LLC February 2014 - Present
Airgas USA, LLC December 2012 - February 2014
Vertex Business Solutions October 2012 - December 2012
Vertex Business Services September 2010 - October 2012
Ryla Teleservices, Inc April 2010 - September 2010
Assurant Solutions October 2006 - June 2009
Byram Healthcare Inc April 2005 - June 2006
Skills
Customer Service, Accounts Receivable, Accounts Payable, Data Entry, Account Reconciliation, SAP, Microsoft Excel, Customer Retention, Office Administration, 10 Key, Avaya, Tax Preparation, Pay Close Attention to..., Windows 7, Financial Statements, Monthly Close Process, Supervisory Skills, Team Leadership, JD Edwards
Education
Norwalk Community College 1995 — 1997
Accounting and English
Sacred Heart University 1991 — 1993
Accounting
RS Andrews August 2010 - January 2012
RS Andrews August 2010 - January 2012
Ryla Teleservices INC December 2008 - March 2009
Center for Integrative Health January 2005 - October 2006
Skills
EKG’s, Assisting in..., Vital Signs,..., Proficient in all..., •Patient check-in...
Education
Bauder College 2012 — 2013
Medical assistant
Georgia Perimeter College
Psychology
Union Grove High school
Mcdonough