Servpro Industries
Servpro is a franchisor of fire and water cleanup and restoration franchises in the United States and Canada. The franchise system provides localized services as well as large scale disaster recovery. It is headquartered in Gallatin, Tennessee. Headquarters: Gallatin, TN CEO: Susan (Sue) Steen (1995–) Founded: 1967 Number of employees: 450 Number of locations: 1,700 Founders: Ted Isaacson, Doris Isaacson
Servpro Industries List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Servpro Industries. You can filter them based on skills, years of employment, job, education, department, and prior employment.
Servpro Industries Salaries. You can even request information on how much does Servpro Industries pay if you want to. Learn about salaries, pros and cons of working for Servpro Industries directly from the past employees.
Find People by Employers You can rekindle an old relationship, reconnect with a long-lost friend, former boss, business acquaintance who might be useful in your new line of work. With our employee database, the possibilities are endless. All you have to do is type in a couple of keywords and we'll bring you the exact information you wanted!
365 Servpro Industries employees in database. Find out everything there's to know about Servpro Industries employees. We offer you a great deal of unbiased information from the internal database, personal records, and many other details that might be of interest to you.
Servpro Industries Employees
Interactive Intelligence February 2015 - Present
Town of Brownsburg January 2015 - Present
Bank of America April 2013 - February 2015
Bank of America July 2011 - April 2013
Big Ten Network January 2010 - January 2011
Servpro Industries March 2007 - January 2011
Bank of America May 2010 - August 2010
Skills
Marketing, Brand Management, Management, Business Strategy, Customer Service, Sports, Social Media Marketing, Marketing Strategy, Marketing Communications, Advertising, Social Media, Public Relations, Sales, Event Planning, Direct Marketing, Marketing Research, Project Management, Business Analysis, Organization Skills, Team Leadership, Leadership, Microsoft Office
Education
Ball State University 2013 — 2015
Master of Business Administration (MBA), Operations Management
Purdue University - Krannert School of Management 2007 — 2011
Bachelors, Management
Marion County District Attorney 2014 - Present
American Academy of Performing Arts September 2011 - January 2015
Servpro Industries 2013 - 2013
Wachovia Bank March 2007 - June 2010
Ross Crane & Rigging August 2004 - March 2007
Oregon Department of Corrections July 2002 - June 2004
Skills
Microsoft Office, Customer Service, Management, Microsoft Word, Outlook, Sales, Leadership, Data Entry, Customer Satisfaction, Time Management, Team Leadership, Account Management, Sales Management, Inventory Management, Coaching, Corrections, Criminal Law, Mobile Hydraulic Cranes, ODOT permits, Timesheet, Grand Jury
Education
Chemeketa Community College
Associate of Applied Science
Carolina Solutions ERS February 2014 - Present
Servpro Industries September 2010 - January 2014
Mystical Cakes January 2000 - March 2013
Erie Insurance Group June 2000 - September 2010
Skills
Water Damage Restoration, Mold Remediation, Fire Restoration, Water Damage, Biohazard, Entrepreneurship, Time Management, Marketing Strategy, New Business Development, Business Strategy, Insurance, Small Business, Management, Budgets, Customer Service, Team Building, Property, Property Damage
Education
Appalachian State University 1996 — 2000
Bachelor's Degree, Risk & Insurance / Finance & Banking
Visual Risk Technologies September 2013 - Present
Servpro Industries April 2012 - August 2013
Veredus September 2011 - February 2012
Tech One April 2011 - September 2011
IO Data Centers April 2009 - April 2011
Avantia, Inc December 2005 - March 2009
Interlake Steamship September 2008 - 2009
Robert Half Technology December 2003 - December 2005
Progressive Insurance May 2000 - May 2003
National City Bank March 1979 - May 2000
Skills
C#, Requirements Gathering, .NET, Databases, SQL, WCF Services, WPF Development, Silverlight, Application..., Web Development, Data Warehousing, ASP, SDLC, jQuery, JavaScript, Scrum, Business Intelligence, Integration, Web Services, Oracle, SharePoint, VB.NET, Business Analysis, Project Management, Enterprise Architecture, Architecture, Web Applications, AJAX, Vendor Management, Requirements Analysis, Database Design, Visual Studio, Java, IIS, Microsoft SQL Server, Crystal Reports, Agile Methodologies, Cloud Computing, XML, SSIS, Visual Basic, T-SQL, Entity Framework, Visio, HTML, SOA, ASP.NET, Software Development, WCF, SSRS
Education
Cleveland State University 1971 — 1978
BSCIS, Compujter Science, Applied Analytical Mathematics
Servpro Industries 2013 - 2014
Cummins Inc. 2011 - 2013
Education
Rice University - Jesse H. Jones Graduate School of Business
Master of Business Administration (MBA), Logistics, Materials, and Supply Chain Management
Yost Wing Chun Academy March 2015 - Present
SOLUTIONS Indoor Environmental Consulting 2008 - Present
Servpro Industries 2003 - 2008
ServiceMaster Clean 2001 - 2003
CCS, Inc. 1996 - 2001
On the Spot, Inc. 1992 - 1996
Skills
Indoor Air Quality, Mold, Remediation, Environmental Awareness, Water Damage, Environmental Consulting, Asbestos, Mold Remediation, Water, Restoration, EHS, Industrial Hygiene, Mitigation, Training, Hazardous Waste..., Occupational Health, Fire Management, Inspection, Environmental Compliance, Hazardous Materials, Environmental..., Environmental Science, Water Damage Restoration, Expert Witness, Flood, Thermal Imaging, Industrial Safety, Construction Safety, Risk Assessment, Air Quality, Building Science, Fire Restoration, Safety Management..., Emergency Services, Ergonomics, Environmental Impact..., Emergency Management, Soil, Investigation, Accident Investigation, Bacterial Identification, Disaster Response, HAZWOPER, Environmental, Litigation, OSHA, Bacteriology, Toxicology, Moisture Control, Mycology
Education
Columbia Southern University 2009 — 2013
Bachelor of Science (BS), Occupational Safety and Health Technology/Technician, 4.0
Columbia Southern University 2009 — 2010
Certificate, Industrial Hygiene Management, 4.0
Columbia Southern University 2012 — 2013
Certificate, Environmental Management, 4.0
United States Air Force November 2009 - Present
Servpro Industries January 2008 - November 2009
Universal Molding August 2004 - August 2005
Skills
Aerospace Industries, Jet Engines, Aircraft Maintenance, Military Aircraft, Electrical..., Mechanical Inspection, Fuel, Testing, Team Leadership, Train the Trainer, Career Development..., Preventive Maintenance, Plant Maintenance, Equipment Maintenance, Military Aviation, Military Training, Technical Leadership, Military
Education
Embry-Riddle Aeronautical University-Worldwide 2013 — 2015
Bachelor of Applied Science (B.A.Sc.), Technical Management
Community College of the Air Force 2010 — 2013
Associate of Science (A.S.), Aerospace Maintenance
Franklin American Mortgage Company May 2015 - Present
Franklin American Mortgage Company June 2013 - April 2015
Servpro Industries February 2010 - April 2013
Skills
Restoration, Team Leadership, Customer Service, Highly Dedicated, Success Driven, Process Scheduler, Customer Satisfaction, Customer Retention, Call Centers, Outlook, Time Management, Employee Training, Data Entry, Hiring, Microsoft Excel, Leadership, Sales, Account Management, Microsoft Word, Microsoft Office
Education
Collin County Community College 2009 — 2010
Advertising
Farmersville High School 2005 — 2009
Scibal & Associates March 2011 - Present
Scibal 2011 - 2012
Servpro Industries February 2008 - August 2010
Skills
QuickBooks, Accounts Payable, Accounts Receivable, Invoice Processing, Collections, Data Entry, Income Statement, Balance Sheet, Claims Management, Claims Resolution, Payroll, General Insurance
Education
Harris School of Business-Linwood Campus 2013 — 2013
Health Claims Specialist, Medical Insurance Specialist/Medical Biller, 3.61
Harris School of Business-Linwood Campus 2013 — 2013
Diploma, Health/Medical Claims Examiner
revamp.llc July 2014 - Present
JRD Industrial and Packaging August 2012 - July 2014
Packaging Corporation of America January 2007 - August 2012
Servpro Industries October 2004 - December 2007
YMCA January 2006 - February 2006
Phoenix Packaging Inc. November 1996 - August 2000
Skills
Notary Public, Former..., Successfully raised..., Account Management, Corrugated, Packaging, Cold Calling, Sales Management, Sales, New Business Development, B2B, Retail Packaging, Direct Sales, Key Account Management, Offset Printing
Education
Harrisburg Area Community College
Accounting
Millersville University of Pennsylvania
Philosophy
VISIT DENVER The Convention & Visitors Bureau January 2015 - Present
VISIT DENVER The Convention & Visitors Bureau December 2010 - Present
VISIT DENVER The Convention & Visitors Bureau May 2010 - December 2010
Aalamwaar Textiles February 2009 - April 2010
Servpro Industries May 2007 - April 2010
National Football League January 2009 - February 2009
Omni Hotels May 2008 - August 2008
Children’s Home Society of Florida August 2007 - April 2008
Skills
Event Management, Event Planning, Marketing, Advertising, Customer Service, Sales, Online Marketing, Trade Shows, Meeting Planning, Spanish, Tourism, Negotiation, Market Planning, International Marketing, Relationship Management, Business Development, Direct Sales, Customer Retention, Exceed Sales Goals, Maintaining Strong..., Account Management, Management Consulting, Team Leadership, Leadership Development, Quick Thinker, Critical Thinking, Multi Tasking, Creative Problem Solving, Sales Management, CRM, Management
Education
Florida State University 2004 — 2008
Multinational Business/Spanish
Florida State University International Study Center 2007 — 2007
Servpro Industries January 2014 - Present
The Dwyer Group May 2010 - 2013
McDaniels Auto Group May 2008 - May 2010
ServiceMaster Clean June 2003 - September 2007
American Uniform Co. May 2001 - June 2003
The UPS Store November 1995 - May 2001
Skills
Business Development, Business Planning, Franchise Consulting, Franchising, Management Consulting, Entrepreneurship, Small Business, Start-ups, Team Building, Training, Leadership, Management, Market Planning, New Business Development, P, Sales Management, Strategic Planning, Strategy, Customer Service, Account Management, Marketing, Operations Management, Marketing Strategy, Coaching, Budgets
Education
East Tennessee State University
Bachelor of Business Administration (BBA), Marketing
Fall River Florest Supply December 2011 - Present
A.J.WRIGHT March 2008 - February 2011
Servpro Industries February 2003 - August 2006
Kmart Corporation February 2002 - October 2004
Skills
Tri-lingual, Leadership Development, Microsoft Office Suite, Multilingual, Performance Management, Human Resources, Microsoft Excel, Microsoft Office, Employee Relations, PowerPoint, Customer Service, Recruiting, Microsoft Word, Management, Leadership, Payroll, Training, Team Building, Inventory Management, Teamwork, Outlook
Education
Health Care Staffing and Training 2011 — 2011
Certificate, Administrative Assistant
Bristol Community College 2008 — 2008
Accouting
Nike August 2013 - Present
Northeast Lantern Ltd. August 2011 - Present
Leddy Group August 2010 - January 2012
Servpro Industries January 2011 - June 2011
Skills
Manufacturing, Metal Fabrication, Soldering, Customer Service, Wiring, Mold Remediation, Water Damage Restoration, Product Design, Construction, Landscaping, Footwear, Blueprint Reading, Power Tools, Leadership
Education
Granite State College 2013 — 2015
B.S., Business Administration and Management, 3.89
Dover Senior High School 2003 — 2007
High School Diploma
Imagination Inspired Graphic and Web Design November 2012 - Present
Keeping It Clean Home and Office Cleaning Solutions October 2003 - Present
Affronti Restaurant January 2010 - March 2012
Servpro Industries March 2008 - January 2010
Skills
Microsoft Word, Microsoft Excel, Money Management, QuickBooks, Quicken, HTML, Typing, Multi Tasking, Receptionist Duties, Accounts Payable, Accounts Receivable, Sage Accounts Production, Detailed Organization, Appointment Scheduling, Project Coordination, Desktop Publishing, Graphic Design, Event Planning, Market Research, Marketing, Order Processing, Inventory Management, Retail Sales, Filing, Following Up, Collections, Housekeeping, Property Management, Customer Service, Web Design, Cashiering, Image Editing, New Business Development, Stocking, Bulk Mailing, Shipping, Display Advertising, Invoice Processing, Bookkeeping, Reliable, Assisting Executives, Problem Solving, Employee Relations, Marketing Communications, Switchboard Operator, Handle Confidential..., Loss Prevention, New Hire Orientations, Customer Support, Administrative...
Education
Art Institute of Pittsburgh 2013 — 2016
Bachelor of Arts (B.A.), Graphic Design
Contra Costa College 1989 — 2003
Associate of Arts (A.A.), Business Administration, Management and Operations
Servpro Industries October 2012 - Present
Education
Georgia Southern University 2005 — 2009
Bachelor's degree, Broadcast Journalism
Advance Auto Parts December 2014 - Present
Resource Edge July 2013 - September 2014
Servpro Industries November 2012 - June 2013
Biz. Dev. Inst February 2010 - July 2012
The Smith Agency, Inc January 2001 - January 2010
Cleveland State University January 1998 - January 2000
Carlin Associates, Inc January 1996 - January 2000
Skills
Copy Editing, Proofreading, Mistake Proofing, Project Management, Sales, Sales Presentations, Customer Service, Customer Retention, Entertainment, Business Ethics, Sales Management, Cold Calling, Social Media, Training, Marketing, Social Media Marketing, Editing, Account Management, Direct Sales, Salesforce.com, SEO, Online Marketing, Recruiting, Sales Process, Online Advertising, Leadership, Coaching, New Business Development, Business Development, Marketing Strategy, Selling
Education
Cleveland State University 1997 — 2001
Bachelor of Arts (B.A.), Communication and Media Studies
Slippery Rock University of Pennsylvania
Giant Food September 2013 - Present
Servpro Industries July 2011 - January 2014
Giant Food May 2010 - July 2011
Safeway Food & Drug March 2004 - June 2009
Skills
Photography
Education
DeVry University 2015 — 2016
Associate's degree, accounting
Thomas Stone Hight School 2001 — 2005
High School Diploma
Red Rock Insurance Group July 2013 - Present
Servpro Industries May 2012 - July 2013
Sentry Insurance April 2009 - May 2012
Skills
Property & Casualty..., General Insurance, Insurance, Commercial Insurance, Underwriting, Sales, Sales Presentations, Casualty, Commercial Lines, Disability Insurance, Life Insurance, Professional Liability, Liability, Legal Liability, Team Building, Customer Service, Umbrella Insurance, Account Management, Employee Benefits, Strategic Planning
Education
University of Southern Mississippi 2006 — 2008
Bachelor's Degree, Finance, Real Estate
Jones County Junior College 2005 — 2006
Associate's Degree
Servpro Industries June 2014 - Present
Exterior Supply September 2009 - June 2014
Paul Davis Restoration, Inc February 2012 - October 2013
Anytime Fitness February 2008 - January 2010
Skills
Account Management, Cold Calling, Sales, Direct Sales, Sales Management, Sales Process, Sales Operations, B2B, Selling, Solution Selling, New Business Development, Sales Presentations, Microsoft Office, Salesforce.com
Education
Elizabethtown Community and Technical College
Bachelor's degree, Criminalistics and Criminal Science
Servpro Industries November 2013 - Present
Service Master of Richmond March 2012 - March 2013
Kernel Dan's Kettle Corn March 2009 - March 2012
Harris Teeter December 2005 - November 2008
Skills
Customer Service, Sales, Inventory Management, Food, Retail, Sales Management, New Business Development, Team Building, Water Damage Restoration, Team Management, Mitigation, Technical Documentation, Restoration
Education
J Sargeant Reynolds Community College 2013 — 2014
Moody Bible Institute-Spokane 2006 — 2007
Servpro Industries January 2010 - Present
TREO Consulting October 2008 - December 2009
Louisiana Pacific Corporation May 1995 - September 2008
Worldmark/Owens Corning January 1989 - April 1995
KPMG US May 1984 - December 1988
Skills
Customer Satisfaction, Business Development, Team Building, Process Improvement, Strategic Planning, Coaching, Leadership, Negotiation, New Business Development, Budgets, Customer Service, Mold Remediation, Sales Management, Management, Sales, Account Management, Marketing Strategy, Marketing, Operations Management, Contract Negotiation, Inventory Management, Restoration, Income Statement, Training
Education
Florida Atlantic University 1980 — 1984
Bachelor of Business Administration (BBA), Accounting
Syndicate Claim Services, Inc. May 2015 - Present
Eagle Adjusting Services, LLC October 2014 - Present
Worley Catastrophe Response, LLC October 2012 - Present
Servpro Industries February 2011 - January 2012
Farmers Insurance March 2008 - December 2009
Skills
Sales, Insurance, Customer Service, Leadership, Marketing, Claim, Account Management, Strategic Planning, Contract Negotiation, Microsoft Word, Public Relations, Public Speaking, Microsoft Office, Microsoft Excel, Editing, Event Management, Social Media Marketing, Sales Management, Budgets, PowerPoint, Fundraising, Salesforce.com, Property, Financial Analysis, Organizational..., Commercial Insurance, Construction Management, Construction, Construction Insurance, Construction Safety
Education
Rockbridge Seminary 2014 — 2017
Master of Divinity (M.Div.)
Arkansas State University 1999 — 2004
BSA, Agrimarketing
ServiceMaster by Monroe Restoration August 2013 - Present
Princess City Dental Care March 2010 - August 2013
Servpro Industries July 2007 - October 2009
Skills
Marketing, Relationship Management, Building Relationships, Social Media Marketing, Sales Presentations, Sales, Event Planning, Marketing Communications, Customer Service, Account Management, Direct Marketing, Marketing Strategy, Trade Shows, B2B, Advertising, Salesforce.com
Education
Indiana University South Bend
Bachelor of Business Administration (B.B.A.), Marketing and Advertising
RE/MAX January 2015 - Present
Keller Williams Realty January 2014 - January 2015
RE/MAX Metro February 2012 - February 2014
JetBlue Airways November 2011 - May 2012
Servpro Industries September 2011 - January 2012
Outback Steakhouse August 2006 - June 2011
Skills
Marketing Strategy, Marketing, Real Estate, Business Development, Time Management, Sales, Microsoft Office, Editing
Education
Dixie State College 2006 — 2010
Associate of Science (AS)
Servpro Industries September 2014 - Present
High Point University June 2013 - Present
High Point University August 2009 - May 2013
High Point University Recreation September 2011 - April 2013
Advanced Products March 2006 - December 2012
NESN May 2012 - August 2012
Mplex May 2008 - January 2009
Mass Premier May 2007 - September 2007
Skills
Microsoft Excel, Public Speaking, Social Media, Marketing, Sports Communication, Sponsorship, Time Management, Public Relations, Sports
Education
High Point University 2009 — 2013
Bachelor's degree, Sport Management Major, Communications Minor
IDEXX Laboratories May 2015 - Present
HM Payson & Co December 2014 - May 2015
Spinnaker Trust November 2012 - December 2014
Servpro Industries April 2009 - November 2012
Merrill Lynch 2005 - 2009
Eaton Vance 2002 - 2005
Tucker Anthony 1999 - 2002
Skills
Microsoft Office, Customer Service, Sales, Event Planning, Strategic Planning, Social Networking, Social Media Marketing, New Business Development, Marketing Strategy, Event Management, Training, Coaching, Project Management, Facebook
Education
East Carolina University 1992 — 1996
Bachelor of Science (B.S.)
Bridge Education Group March 2015 - Present
Networks Unlimited Inc January 2013 - March 2015
Toastmasters 2014 - 2015
KKCO November 2012 - March 2013
KKCO 11 News July 2012 - September 2012
Servpro Industries July 2011 - July 2012
Media Myths January 2010 - January 2012
Alluring Customs August 2011 - October 2011
The Hive April 2011 - July 2011
Mesa State College January 2010 - May 2010
Skills
Social Media, Public Relations, Marketing, Newsletters, Video Editing, Editing, Social Media Marketing, Video, Event Planning, Public Speaking, WordPress, Graphic Design, Sales, Facebook, Media Relations, Photography, Strategic Communications, Direct Mail, Email Marketing, Web Design, Journalism, Microsoft Word, Layout, PowerPoint, Art, Marketing Event Planning, Photoshop, Blogging, Social Networking, Basic Photoshop, On-camera Talent
Education
Colorado Mesa University 2007 — 2011
Bachelor of Arts, Public Relations and Advertising, GPA: 3.49
Colorado Mesa University 2007 — 2009
Associate of Arts, Arts and Humanities
Self-employed January 1996 - Present
Servpro Industries June 2014 - December 2014
Handyman Connection November 2003 - May 2014
Real Estate Establishment November 2003 - May 2014
Handyman Connection March 1997 - November 2003
Skills
Contractors, Construction, Renovation, Carpentry, Decks, Bathrooms, Project Management, Sales Management, Team Management, Office Administration
Education
California State University-Long Beach 1990 — 1993
Psychology, Psychology
Saddleback College 1988 — 1990
Associate of Arts (AA), Business Administration and Management, General
Emdeon May 2013 - Present
InStar October 2011 - February 2013
Servpro Industries June 2009 - October 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Teaching, Photoshop, Public Speaking, HTML, Strategic Planning, Budgets, Team Building, Software Documentation, Process Improvement, Team Leadership, Training, HIPAA, Call Centers, Sales, Leadership
Education
Ashford University 2010 — 2014
Bachelor's degree, Organizational Management
AIG September 2014 - Present
AIG August 2013 - Present
Servpro Industries April 2010 - August 2013
Penn Mutual Life Insurance Company 2008 - November 2009
The Hartford January 2000 - January 2008
Skills
Business Development, Relationship Management, Insurance, Management, Recruiting, Strategic Planning, Business Planning, Sales, Leadership, Customer Service, Sales Management, CRM, Coaching, Key Account Management, Operations Management, Marketing, Training, Program Management, Process Improvement, Analysis, Building Relationships, Account Management, New Business Development, Time Management, Project Management
Education
The University of Connecticut School of Business 2002 — 2006
not yet, MBA
Eastern Connecticut State University 1996 — 2000
BS, Business- Marketing
The American College
CLU Program
Servpro Industries September 2006 - Present
Savings Oil 2001 - 2006
Provine Helicopters January 1997 - December 1997
The Dollywood Company 1997 - 1997
Comfort Inn January 1994 - April 1996
Skills
Leadership, Training, Mold Remediation, Customer Satisfaction, Team Building, Operations Management, New Business Development, Insurance, Customer Service, Account Management, Sales, Coaching, Sales Operations, Employee Relations, Marketing, Small Business, Marketing Strategy, Contract Negotiation, Recruiting, Negotiation, Microsoft Excel, Strategic Planning, Customer Retention, Restoration, Time Management, Selling, Cold Calling, Management, Team Leadership, Business Development, Direct Sales, Sales Process, Networking, Inventory Management, Income Statement, Leadership Development, Business Planning, B2B, Market Planning, Indoor Air Quality, Franchise Consulting, P&L, Lead Generation, Employee Training, Sales Presentations, Process Scheduler, Salesforce.com, Hiring, CRM
Education
SERVPRO Certifications 2007 — 2010
Delta State University 1995 — 2000
BBA, Marketing
Pillow Academy 1980 — 1992
High School
Nixon Uniform Service & Medical Wear July 2012 - Present
Servpro Industries March 2011 - July 2012
GDS International May 2008 - September 2008
Skills
Strategic Planning, Email Marketing, Marketing Strategy, Marketing Communications, Sales Management, Sales, Retail, Event Planning, Contract Negotiation, Social Media, Marketing, Customer Service, B2B, Trade Shows
Education
Queens College 2004 — 2008
Bachelor of Arts (B.A.), Communication and Media Studies
John Jay College of Criminal Justice 2004 — 2004
HyKleen August 2014 - Present
HyKleen August 2012 - August 2014
ServiceMaster January 2004 - March 2007
Servpro Industries April 2001 - December 2004
Skills
Advertising, Marketing, Teamwork, Small Business, Team Building, New Business Development, Strategic Planning, Entrepreneurship, Business Strategy, Start-ups, Sales Management, Coaching, Business Planning, Sales, Management, Customer Service, Negotiation, Marketing Strategy, Operations Management, Business Development, Marketing Management, Sales Process, Sales Operations, Direct Sales, Selling, B2B
Education
Kirkwood Community College 1996 — 1997
Business Administration, Business Administration and Management, General
Cedar Rapids Iowa Public Schools
General Diploma, General Studies
The Ogburn School December 2013 - Present
MINT Magazine 2011 - 2013
Servpro Industries March 2010 - January 2011
Go Mini's January 2008 - March 2009
j & Co. Event Designs Inc June 2004 - November 2008
Skills
Employee Training, Instructor-led Training, Hands-on Training, Public Relations, Public Speaking, Marketing Communications, Social Media Marketing, Advertising, Management, Creative Problem Solving, Copywriting, Human Resource..., Event Management, Event Planning, Digital Photography, Customer Service, Customer Retention
Education
Jacksonville University 2011 — 2013
Master of Education (MEd), Education, Instructional Leadership and Organizational Development
Jacksonville University 2004 — 2007
Bachelor of Arts (BA), Communications and Public Relations
Donegal Insurance Group October 2010 - Present
Westfield Group May 2008 - October 2010
Servpro Industries September 2007 - May 2008
Nationwide Insurance September 2003 - September 2007
Education
Elizabethtown College 1998 — 2002
B.A., Communications and Public Relations
Southern Lakes Parks & Recreation May 2014 - Present
TRAVELING TEAMS, Inc. May 2015 - June 2015
Central Michigan University September 2014 - May 2015
Central Michigan University August 2011 - May 2015
Central Michigan University January 2014 - May 2014
Central Michigan University December 2013 - May 2014
United States Soccer Federation March 2012 - May 2014
Gerychs June 2013 - August 2013
Servpro Industries May 2012 - August 2012
Skills
Sponsorship Relations, Sport Administration, Relationship Building, Problem Solving, Presenting Solutions, Customer Service, Microsoft Office, Event Planning, Sponsorship, Time Management, Teamwork, Facilities Management, Leadership, Microsoft Word, Event Management
Education
Central Michigan University 2011 — 2015
Bachelor of Applied Arts (B.A.A), Sport Management, 3.0/4.0
Media General - WNCT June 2015 - Present
Chemsearch February 2015 - June 2015
Servpro Industries June 2013 - April 2014
Chick-fil-A September 2010 - September 2011
The East Carolinian July 2010 - September 2010
Food Lion June 2010 - September 2010
Skills
B2B Marketing, Customer Service, Social Media, Microsoft Word, Microsoft Excel, Critical Thinking, PowerPoint, Microsoft Office, Cold Calling, Forecasting, Spreadsheets, Digital Media, Creative Strategy, Closing Business
Education
East Carolina University 2009 — 2013
Bachelor of Science in Business Administration, Marketing
D.H. Conley High School 2005 — 2009
Business
Sumner County Sheriff's Office June 2015 - Present
Singer/Songwriter May 2013 - Present
Lowe's Companies, Inc. April 2015 - June 2015
Servpro Industries January 2014 - April 2014
The Hot Seat October 2013 - March 2014
Boynton United Methodist Church January 2013 - May 2013
UTC Music Dep. Stage Crew August 2008 - November 2012
Academy Sports + Outdoors June 2010 - November 2010
Skills
Music Education, Music, Singing, Musical Theatre, Classical, Band, Choral, Music Industry, Festivals, Concerts, Ensemble, Sound, Conducting, Chamber Music, Recording, Customer Service, Bands, Microsoft Office, Social Media, Microsoft Word, Event Planning, Music Theory, PowerPoint, Stage
Education
Cumberland University 2013 — 2014
Master of Business Administration (M.B.A.)
The University of Tennessee at Chattanooga 2008 — 2013
B.M., Music Teacher Education
Gallatin Senior High School 2004 — 2008
Servpro Industries February 2014 - Present
MadisonDesign June 2004 - Present
OHLEsport, Inc. April 2009 - Present
Questar Management, LLC October 2012 - February 2014
CBRE, Inc. May 2005 - October 2012
Mary Kay Inc. March 2004 - December 2006
Lakewood High School August 2006 - October 2006
McDermott Interior Architects July 2004 - May 2005
City of Lakewood June 2001 - August 2003
Skills
Advertising, Graphic Design, Online Marketing, Promotions, Project Management, Property Marketing, Product Marketing, Social Media Marketing, Organized, Corporate Branding, Company Branding, Strategic Marketing..., Budget Management, Business Development, Sales, Creative Service, Brand Development, Product Positioning, Campaign Management, Sales Collateral, Competitive Analysis, Event Planning, Budgets, Management, Real Estate, Strategic Planning, Commercial Real Estate, Public Relations, Social Media, Marketing Communications, Brand Management, Facebook, Marketing Strategy, Trade Shows, Blogging
Education
Benedictine College 2000 — 2004
BA, Mass Communications, minors in Business Administration/Marketing and Art
Lakewood High School 1996 — 2000
Daryl Flood June 2012 - August 2014
Armstrong Transportation Services 2009 - 2012
Servpro Industries 2006 - 2009
Armstrong Relocation 2002 - 2006
Skills
10 Key, Customer Service, Data Entry, Outlook, Microsoft Excel, Accounts Receivable, Microsoft Word, Microsoft Office, Accounts Payable, Team Leadership, Account Management, Sales
Education
Art Institute of Houston 2002 — 2004
Restaurant, Culinary, and Catering Management/Manager
Austin Community College 2000 — 2002
Business Administration and Management, General
Walmart 2011 - 2011
Value City Furniture/ American Signature Furniture 2011 - 2011
Integrity Staffing Solutions 2011 - 2011
Kelly Services May 2010 - August 2010
Servpro Industries July 2009 - October 2009
Education
ITT Technical Institute-Lexington 2009 — 2010
A. A. S. Degree (N/A), Computer Engineering Technology/Technician
Waynesville High School 2006 — 2009
High School Diploma (Graduated May 22, 2009), Secondary education
Servpro Industries July 2012 - Present
Unisource Worldwide, Inc. 1998 - July 2012
Unisource Worldwide, Inc. January 1990 - June 1998
Skills
Customer Service, Account Management, Building Relationships
Education
Belmont University 1986 — 1989
BS, Business Management
overton
Campus Apartments January 2015 - Present
Southern Soap Shop January 2012 - Present
Fashion Wire January 2008 - Present
Campus Evolution Villages, LLC October 2013 - November 2014
Campus Apartments May 2011 - October 2013
Servpro Industries January 1998 - January 2008
Apartment Rentals January 1994 - January 2008
Skills
Account Management, Property Management, Accounts Receivable, Accounts Payable, Office Management, Payroll, Accounting, Jewelry Design, Soap Making, Bookkeeping, QuickBooks, Office Administration, Customer Service
Education
Georgia Southern University 1986 — 1989
Business Administration and Management, General
Servpro Industries September 2008 - Present
O'Charley's, Inc June 2001 - September 2008
Deloitte & Touche November 1997 - June 2001
Skills
Auditing, Business Operations, Inventory, Forecasting, Financial Analysis, Payroll, Strategic Planning, Budgets, Accounts Payable, Financial Reporting, Process Improvement, Operations Management, Income Statement, Training, Employee Relations, Mergers & Acquisitions, Business Analysis, Coaching, Leadership, Hiring, Team Leadership, Human Resources, Management, Business Planning, Performance Management, Inventory Management, Team Building, Customer Service, Change Management, Contract Negotiation, Start-ups, Business Strategy, Accounting, Customer Satisfaction, Employee Training, Analysis, Internal Audit, Management Consulting, P&L, Recruiting, Risk Management, Time Management, Vendor Management, Insurance, Leadership Development
Education
Cumberland University 1996 — 1998
MBA, Business with minor in Accounting
Servpro Industries 1986 - Present
Skills
Carpet, Restoration, Franchising, Fire Management, Sales, Team Building, New Business Development, Sales Management, Customer Service, Indoor Air Quality, Operations Management, Marketing, Strategic Planning, Small Business, Income Statement, Account Management, Business Development, Contract Negotiation, Coaching, Insurance, Mold Remediation, Mitigation, IICRC Certified, Water Damage, Leadership Development, Marketing Strategy, Fire Restoration, Water Damage Restoration, Training, Applied Structural..., Entrepreneurship
Education
Boise State University 1980 — 1983
Amerigroup Corporation September 2012 - Present
Global Employment Solutions October 2011 - June 2012
Servpro Industries February 2010 - August 2011
Starbucks October 2005 - May 2010
Skills
Typing: 60 WPM, 9500 KPH, Accurate Data Entry, 10 Key, Mas 90, PC Anywhere, Insurance Compliance, Inventory, Purchasing, Web-based Research, Crew Scheduling, Training, Cash Handling Experience, Data Reconciliation, Purchase Orders, Deposits, Microsoft Office, Microsoft Excel, Microsoft Word, Fax, Scanners, Printers, Calculations, Customer Service, Customer Satisfaction, Multi-line Phone, Telephone Reception, PeopleSoft, EMAS, ImageNow, ManagER, Xactimate, Digital pager, Communication, Filing, Time Management, Multi Tasking, Organization, Employee Recognition, Cash Register, B2B, On-Call, Problem Solving, Leadership, Account Reconciliation
Education
American InterContinental University 2006 — 2009
Bachelor of Business Administration (B.B.A.), Accounting and Finance
Servpro Industries April 2012 - Present
Chickasaw Nations Industries October 2009 - April 2012
CGI March 2006 - October 2009
Army National Guard 2002 - 2006
Skills
Analysis, Microsoft Excel, Microsoft Word, Research, Editing, Training, Technical Writing, Marketing, Military, Management, Security Clearance, Franchise Consulting, Organizational..., Report Writing, Lesson Planning, Franchising, Religion, Rock Climbing, Martial Arts, Fly Fishing, Hunting, Boy Scouts, Intelligence Analysis, Instructor-led Training, Customer Service, Intelligence, Government Contracting, Supervisory Skills, Team Leadership, Leadership, Sales, Public Speaking, Operations Management, Counterinsurgency, Strategic Planning, Time Management, Government, Force Protection, HUMINT, Coaching, Employee Relations, Team Building, Counterintelligence, Army, Military Training, New Business Development, Top Secret, Tactics, Special Operations, DoD
Education
Western Governors University 2013 — 2015
Master of Business Administration (MBA), Business Administration and Management, General
American Public University System 2010 — 2012
BA, Military Intelligence, General
Cochise College 2008 — 2010
Associate's degree, Military Intelligence, General
Servpro Of North Huntington January 2010 - Present
Servpro Industries January 2009 - Present
Hampton Sitters, LLC May 2009 - August 2012
Sag Harbor Village Police Department January 2002 - January 2004
Skills
Marketing Management, Teaching English, Spanish, Restoration, Mold, Water, Fire Management, Small Business, Public Speaking, Residential Homes, Insurance, Customer Service, New Business Development, Team Building, Marketing
Education
City University of New York-John Jay College of Criminal Justice 2004 — 2007
CJ, Bachelor of Science
Curry College 2002 — 2004
BS, Criminal Justice
HCA March 2012 - Present
Servpro Industries July 2010 - August 2012
Shelby County Government August 2007 - June 2010
Lewis Supply Company 2006 - 2007
Skills
SQL, Software Development, .NET, ASP.NET, VB.NET, C#, ASP.NET MVC, WCF, SQL Server, XML, AJAX, HTML, JavaScript, IIS, Windows, Java, CSS, Web Development, Crystal Reports, MySQL, Agile, Web Services, Windows Server, Visual Basic, C++, Team Leadership, Security, Xamarin, Angular JS, XNA, MVVM, MVC, WebAPI, RESTful WebServices, RESTful architecture, Microsoft SQL Server
Education
Christian Brothers University 1999 — 2003
Bachelor of Science, Electrical Engineering, Physics, Mathmatics, Computer Science
Real Water of Tennessee March 2013 - August 2013
Servpro Industries May 2011 - April 2013
Data Bank, Limited December 2001 - August 2009
South Beach Beverage Co. February 1998 - December 2001
Data Bank, USA March 1986 - February 1998
R. J. Reynolds Industries January 1981 - January 1985
R. J. Reynolds Industries January 1979 - January 1981
The Double Cola Company January 1975 - January 1978
Skills
Sales Management, Marketing Strategy, Strategy, Business Development, Market Research, CRM, Brand Management, Market Planning, Start-ups, Team Leadership, Business Strategy, Sales Operations, Account Management, Product Marketing, Marketing Management, B2B, Integrated Marketing, Marketing, Market Analysis, Selling, Sales Process, Negotiation, Team Management, Recruiting, Cross-functional Team..., Strategic Partnerships, Key Account Management, Consumer Products, Forecasting, New Business Development, Leadership, Budgets, Sales, Strategic Planning, Business Planning, Team Building, Contract Negotiation, Coaching, Customer Service, Product Development, Advertising, Pricing, Marketing Communications, E-commerce, Management, Competitive Analysis, Retail, Marketing Research, Analysis, Operations Management
Education
Belmont University 1969 — 1971
Bachelor of Science, Business Administration
The University of Memphis 1967 — 1969
Servpro Industries February 2012 - Present
The Versco Company September 2007 - Present
The Stover Company February 2014 - August 2014
Allstate July 2013 - February 2014
Hickory Brands May 2006 - September 2007
Columbia Inferno September 2000 - May 2006
Skills
Account Management, Customer Service, Marketing Communications, Microsoft Office, Event Planning, Team Building, Strategic Planning, Editing, Public Speaking, Marketing, Press Releases, Marketing Strategy, Event Management, Public Relations, Sales, Sales Management, Microsoft Word, New Business Development, Non-profits, Social Media, Budgets, Social Media Marketing, Project Management, Sales Operations, Business Development, Nonprofits, Program Management, Advertising, Analysis, Contract Negotiation, Fundraising, Leadership, Management, Operations Management, Recruiting, Salesforce.com, Small Business, Social Networking, Training
Education
University of South Carolina-Columbia 1999 — 2004
BA, Journalism
Greenville Technical College
JL Mann
Jurach & Quitiquit PLC September 2013 - Present
Hanover County Commonwealth Attorney April 2012 - August 2013
Halifax County Bar Association November 2011 - April 2012
Halifax County, VA August 2011 - April 2012
Svalina Law Firm May 2010 - August 2010
Orangeburg Public Defender May 2009 - August 2009
Servpro Industries August 2007 - June 2008
Firestone August 2006 - July 2007
US Congressional Office of Randy Forbes June 2005 - August 2005
Skills
Legal Writing, Legal Research, Contract Negotiation, Public Speaking, Microsoft Office, Customer Service, Sales, Insurance, PowerPoint, Microsoft Excel, Westlaw, Marketing, Microsoft Word, Strategic Planning, Research, Spanish, Social Media, Legal Issues, Criminal Law, Negotiation, Trials, Civil Litigation
Education
Charleston School of Law 2008 — 2011
JD, Law
Hampden-Sydney College 2002 — 2006
BA, Political Science
Nerium International June 2015 - Present
A Plus Reatly Georgia January 2014 - Present
Servpro Industries October 2011 - August 2012
Coldwell Banker Residential Brokerage March 2005 - October 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Sales, Relocation, Time Management
Education
Coldwell Banker School of Real Estate 2008 — 2008
Real Estate
Kennesaw State University 1981 — 1982
2 years, Business Administration and Management, General
South Cobb High School 1977 — 1981
High School Diploma, Graduated with Honors
Servpro Industries 2014 - Present
SERVPRO® of North Chattanooga December 2012 - Present
SERVPRO® of South Chattanooga December 2010 - Present
SERVPRO® of East Chattanooga October 2008 - Present
Skills
Mold Remediation, Water Damage, Water Damage Restoration, Restoration, Carpet Cleaning, Mold, Indoor Air Quality, Mitigation, Remediation, Water, Fire Management, Business Development, Carpet, Flood, Asbestos, Training, Thermal Imaging, Pressure Washing, Demolition, Building Science, Area Rug Cleaning, Fire Restoration, Stain Removal, Home Inspections, Reconstruction, Environmental Awareness, Renovation, Entrepreneurship, Contractors, Dehumidification, Property Damage, Claims Management, Environmental Services, Ductwork, Flooring, Sales, Deodorization, IICRC Certified, Retail, Upholstery, Facilities Management, Expert Witness, IICRC Certifications, Disaster Response, Management, Biohazard, Small Business, Estimates, Structural Drying, Hazardous Waste...
Education
Brigham Young University 2004 — 2008
Bachelor of Science (BS), Facilities and Property Management
Scottsboro High School 1998 — 2001
Ecotech Supply, LLC. 2010 - Present
Drytech, Inc. 1992 - 2011
Braun Construction Services 2009 - 2010
Braun Construction 2009 - 2010
Servpro Industries 1989 - 1990
Skills
Mold Remediation, Restoration, Water, Mold, Mitigation, Indoor Air Quality, Remediation, Carpet Cleaning, Carpet, Asbestos, New Business Development, Thermal Imaging, Water Damage, Training, Construction, Carpentry, Water Damage Restoration, Roofers, Expert Witness, Emergency Management, Fire Management, Environmental Services, Contractors, Green Building, Flooring, Demolition, Environmental..., Hardwood Flooring, Waterproofing, Home Improvement, Environmental Awareness, Small Business, Flood, Claims Management, Residential Homes, Wood, Renovation, Drywall, Claim, Environmental Compliance, Hazardous Materials, Upholstery, Building Maintenance, HAZWOPER, Inspection, Plumbing, Property Damage, Sampling, Structural Drying, Tiles
Education
North Central College 1970 — 1971
BA, Business
Aurora University
Accord Restoration December 2009 - Present
Nationwide Insurance April 1998 - April 2008
Servpro Industries September 1983 - November 1988
Skills
Project Management, Insurance, Project Portfolio..., Risk Management, PMO, SDLC, PMP, Business Analysis, Team Building, Customer Service, Process Improvement, Requirements Gathering, Vendor Management, Visio, Business Process...
Education
Essex Community College 1984 — 1984
No Degree, Business Administration and Management, General
University of Baltimore 1971 — 1973
no degree, Business Administration and Management, General
Ira Green / Brigade QM August 2014 - Present
Alex and Ani June 2013 - July 2014
Servpro Industries June 2010 - November 2012
Sermatech International Inc. June 2007 - October 2009
Renaissance Mark December 2004 - May 2007
Invensys August 1994 - December 2004
Skills
Strategic Planning, Process Improvement, Purchasing, Operations Management, Continuous Improvement, Procurement, Global Sourcing, Strategic Sourcing, Lean Manufacturing, Contract Negotiation, Manufacturing, Supply Chain, New Business Development, Change Management, Manufacturing..., Restructuring, Sales Operations, Demand Planning, Production Planning, Customer Satisfaction
Education
University of Rhode Island 2002 — 2004
MBA, Business Management
Bryant University 1988 — 1990
BS in BA, Finance
Servpro Industries June 2012 - Present
Century 21 Award/Superstars July 2009 - April 2012
Skills
Outlook, Customer Service, Administrative..., Office Management, Microsoft Office, Microsoft Excel, Event Planning, PowerPoint, Microsoft Word, Process Scheduler, Data Entry, Event Management, Office Administration, Budgets, Operations Management, QuickBooks, Social Networking, Leadership, Customer Satisfaction, Inventory Management
Education
Ashford University 2012 — 2015
Kaplan University 2005 — 2007
Holistic Health
ROI Digital Marketing Agency December 2013 - Present
hibu July 2012 - December 2013
Servpro Industries November 2011 - May 2012
Accelerent Nashville May 2011 - October 2011
Modern Luxury Magazines January 2011 - May 2011
MicroStrategy July 2010 - December 2010
Accelerent January 2008 - July 2010
Lexington-Rockbridge County Chamber of Commerce January 2006 - January 2007
United States Smokeless Tobacco January 2003 - January 2007
Skills
Social Media Marketing, Lead Generation, Advertising, Marketing, Business Development, Marketing Strategy, Online Advertising, SEO, Strategy, SEM, Digital Marketing, New Business Development, Social Media, Management, Selling, Market Research, Sales Process, Leadership, Copywriting, Strategic Planning, Email Marketing, Digital Media, Online Marketing, Cold Calling, Sales, Sales Management, Advertising Sales, Brand Management, Social Networking, Business Strategy, Sales Operations, Press Releases, PPC, Media Relations, Direct Mail, Solution Selling, Start-ups, Facebook, Marketing Event Planning, Sales Presentations, Marketing Research, Large Scale Events, Leadership Development, Direct Sales, Product Marketing, Online Research, Client Retention..., New Product Release, Direct Marketing, Account Management
Education
James Madison University 2002 — 2006
BS, Communications - Public Relations; Music Industry, Major GPA - 3.89; Overall GPA - 3.51
Sessions College 2014 — 2015
Professional Certificate in Graphic Design, Web Design & Multimedia, Web Design, Graphic Design & Multimedia Arts, N/A
Primerica 2014 - Present
Signature Remodeling 2010 - 2014
Servpro Industries 2009 - 2014
Simonton Windows 2002 - November 2009
Skills
Research, Microsoft Excel, English, Business Analysis, Java, SQL, HTML, Sales Management, Sales Operations, Marketing, Negotiation, Budgets, Sales, Team Leadership, Team Building, Account Management, New Business Development, Customer Satisfaction
Education
Cleveland State University
Bachelor of Arts (B.A.), Communication and Media Studies
Miami University
Bachelor of Arts (BA), Communications Technologies/Technicians and Support Services
US Army March 2011 - Present
Servpro Industries May 2009 - March 2011
D.c Jewell excavating January 2010 - February 2011
Skills
Military, Security Clearance, Army, Military Experience, Military Operations, DoD, Operational Planning, Weapons, Force Protection, Information Assurance, Defense, National Security, Military Training
Education
Brevard Community College 2008 — 2008
Space coast jr/sr high school 2005 — 2008
High school deploma, General
PRISMA INTERNATIONAL CORPORATION March 2013 - Present
Servpro Industries November 2009 - March 2012
HAMMERHEAD POOL SERVICES February 2007 - October 2009
POOL PROFESSIONAL February 2005 - February 2007
PLANT DELIGHTS NURSERY January 2003 - October 2004
CLASSIC ANTIQUES January 2001 - December 2003
Reichhold January 2001 - August 2001
Xerox August 1998 - December 2000
SHERLOCK SUPPORT GROUP April 1998 - August 1998
Reichhold November 1992 - April 1998
Skills
forklift operator, box truck driver, office supply room..., Inventory Management, Supply Management, UPS Shipping, fedex shipping, office services, packaging, Content Management, hazmat shipping, hazmat dispensing, IATA,DOT shipping, Fire Restoration, Crew Supervision, fleet management, Thinking Outside The Box, Rescue Diver, blackwater diver, cavern diver, Certified Pool Operator, light underwater repair, muralist, artist, Antiquities, Training, Forklift Operator
Education
Chowan University 1986 — 1998
Associate Degree (Candidate), Commercial Art
CARDINAL GIBBONS 1982 — 1986
High School Diploma, Spanish Language and Literature
Self-Employed April 2013 - Present
.. August 2011 - September 2014
Servpro Industries April 2010 - July 2011
Allied Financial Services July 2009 - May 2010
Oaklawn Race Track January 2009 - May 2009
Econohomes May 2006 - August 2008
Skills
Microsoft Excel, Office Management, Microsoft Office, QuickBooks, Invoicing, Process Scheduler, Real Estate, Negotiation, PowerPoint, Team Building, Data Entry, Administrative..., Spreadsheets, Analysis, Travel Arrangements, Payroll, Access, Property Management, Confidentiality, Marketing Communications, File Management, Strategic Planning, System Administration, Business Correspondence, Insurance, Customer Service
Education
Angelina College 1983 — 1984
Business and Computer Science
The University of Texas at Austin
Savant Group September 2009 - Present
Servpro Industries March 2007 - September 2008
PepsiCo December 2004 - July 2005
Lowe's Home Improvement Warehouse June 2003 - July 2004
Smallwood Reynolds Stewart Stewart January 1983 - January 1991
Skills
Sales, Customer Service, Marketing, Event Planning, Start-ups, Customer Satisfaction, Training, Lead Generation, Networking, CRM, Leadership, Small Business, Team Building, Entrepreneurship
Education
Art Institute of Atlanta
Associate, Arts Retail Merchandising
Georgia Institute of Real Estate
MetLoop, Inc. July 2015 - Present
LKQ Technologies November 2013 - April 2015
PuroSystems, Inc. February 2013 - December 2013
PuroSystems, Inc. February 2010 - February 2013
Mohawk October 2004 - February 2010
Servpro Industries May 1996 - September 2004
E.H.Boeckh October 1993 - May 1996
Mitchell International May 1988 - September 1993
California First Bank March 1985 - May 1988
Pacific Southwest Airlines July 1978 - March 1985
Skills
Small Business, Business Development, Insurance, Claim, Business Strategy, Entrepreneurship, Program Management, Project Management, Account Management, Sales, Sales Management, Leadership, Strategic Planning, Management, B2B, Team Building, Product Development
Education
Tulane University - A.B. Freeman School of Business
Exec MBA Prep Certificate, Business
LaSalle
BS, Computer Sciences
Coleman College 1974 — 1975
Associate's degree, Systems and Programming
Arizona State University 1972 — 1974
Computer Sciences
SERVPRO of West Pensacola April 2013 - Present
Servpro Industries March 2011 - April 2013
Team Industries, Inc. August 2009 - May 2011
Lee Masonry Products October 2003 - May 2009
Pinnacle Solutions & Technologies May 2000 - September 2003
CTAP May 1998 - May 2000
Skills
Sales Management, New Business Development, Sales, Team Building, Strategic Partnerships, Management, Sales Operations, Account Management, Sales Process, Telecommunications, Selling, Direct Sales, Key Account Management, Construction, Operations Management, Contract Negotiation, Business Development, Negotiation, Customer Retention, B2B, Strategic Planning, Customer Satisfaction
Education
Arkansas Tech University
Marketing & Management, Business Administration
University of Arkansas
Servpro Industries January 2014 - Present
Auburn University Raymond J. Harbert College of Business August 2012 - December 2013
Aflac June 2013 - August 2013
Mang Insurance Agency LLC May 2012 - August 2012
AXA Equitable June 2011 - August 2011
Skills
Microsoft Office, Excel, Word, PowerPoint, Social Media, Public Speaking, Access, SQL, Teamwork, MySQL, Microsoft Excel, Event Planning, Microsoft Word, Team Building, Analysis, Customer Service, Data Analysis
Education
Auburn University 2012 — 2013
Master of Business Administration (MBA), Concentration: Managment Information Systems (MIS)
Le Moyne College 2008 — 2012
Bachelor of Science, Dual Business Administration Degree: Management & Leadership/Management Information Systems
Tennessee Small Business Development Center (TSBDC) March 2007 - Present
yourcharlesalexander.com May 2014 - Present
Servpro Industries October 2002 - March 2007
Terminix October 2000 - September 2002
Skills
Training, Small Business, Business Development, Public Speaking, Social Media Marketing, Business Planning, Presenter, Marketing, Newsletters
Education
Middle Tennessee State University 1996 — 2000
Master of Business Administration (MBA), Business, Management, Marketing, and Related Support Services
Columbia State Community College 1995 — 1996
Associate of Science (AS), Business Administration and Management, General
Martin Methodist College 1994 — 1995
Hampshire High School
72andSunny June 2015 - Present
Wish Wonder Dream January 2013 - June 2015
Nordstrom August 2013 - November 2013
Servpro Industries August 2010 - November 2013
Azusa Pacific University January 2013 - May 2013
Azusa Pacific University March 2010 - December 2012
Skills
Event Planning, Marketing, Weddings, Social Media, Campaign Building, Community Outreach, Public Speaking, Team Leadership, Social Media Marketing, Advertising, Social Networking, Public Relations
Education
Azusa Pacific University 2009 — 2013
Bachelor of Arts (B.A.), Business Administration and Management (Emphasis in Marketing)
Servpro Industries December 2013 - Present
Servpro Industries January 2013 - December 2013
Servpro Industries February 2012 - January 2013
Back Yard Burgers April 2011 - March 2012
Southwestern Company October 2010 - April 2011
Praxis February 2008 - December 2010
The Burgundy Group Advertising 1997 - 2008
The Burgundy Group Advertising 2004 - 2006
Skills
Organization, Direct Marketing, Marketing Strategy, Advertising, Strategy, Social Media Marketing, Marketing, Marketing Communications, Market Planning, Leadership, Team Building, Integrated Marketing, Business Development, Online Marketing, Product Development, Project Management, B2B Marketing, Management, Sales, Budgets, Account Management, Email Marketing, Market Research, Online Advertising
Education
University of Tennessee-Knoxville - College of Business Administration 1991 — 1995
B.S., Finance
Fruit Cove Baptist Church Preschool May 2015 - Present
Lionbridge March 2013 - May 2015
Top Performance Health & Fitness March 2012 - February 2013
Lionbridge January 2010 - March 2012
Servpro Industries July 2008 - February 2010
Bank of America September 2003 - May 2008
Wells Fargo Home Mortgage September 2002 - May 2003
Express Scripts February 2002 - September 2002
American Express June 1998 - August 2000
Skills
Customer Service, Customer Satisfaction, Community Relations, Community Development, Event Planning, Event Management, Customer Retention, Customer Experience, Customer Loyalty, Team Leadership, Organizing, Organizational..., Social Media, Social Networking, Mac OS X, Microsoft Office, Internet, Online Communities, Online Communications, Conflict Resolution, Conflict Prevention, Coaching, Training & Development, Telephone Skills, People Skills, Writing Skills, Social Skills, Listening Skills, Staff Training, Online Training, Teaching/mentoring, Mentoring, Customer Negotiations, Fast Learner, Thinking Outside The Box, Teamwork, Team Spirit, Team Motivator, Self Starter, Self Management, Self Driven, Attention To Detail, Determined, Quality Assurance, Follow Up, Independent, Cpr Certified, First Aid, Project Planning, Advertising
Education
Guilford Technical Community College 2004 — 2008
Associate's degree, Communication, General
East Forsyth High School 1994 — 1998
Servpro Industries, Inc. July 2015 - Present
Servpro Industries December 2011 - July 2015
Mount Juliet High School August 2011 - September 2011
Daniel Boone High School January 2011 - April 2011
East Tennessee State University August 2008 - December 2010
Kmart Corporation March 2008 - October 2009
Garr's Rental and Feed October 2005 - April 2006
Skills
Literature, Editing, Communication, Customer Service, Close Attention to..., Fast Learner, Organization, Critical Thinking, Highly motivated..., Computers, Microsoft Office, Microsoft Excel, Management, Creative Writing, Software Documentation, Microsoft Word, Training, Research, Customer Satisfaction, Sales, Team Building, Operations Management, New Business Development, Sales Management, Strategic Planning
Education
East Tennessee State University 2007 — 2011
Bachelor of Arts (B.A.), English, 3.819 GPA, Magna Cum Laude
Mount Juliet High School 2003 — 2007
4.286 GPA, Highest Honors
Big Country Consulting May 2015 - Present
Party City August 2012 - Present
Michaels Stores, Inc. February 2011 - August 2012
Servpro Industries May 2006 - July 2008
Skills
Computer Hardware, Customer Service, Microsoft Word, Microsoft Excel, Photoshop, Illustration, Digital Illustration, Filing, Retail, Management
Education
Central New Mexico Community College 2009 — 2015
Business Administration, Management and Operations
Pacific Northwest College of Art
None, Illustration
American Honda Motor Company, Inc. August 2015 - Present
American Honda Motor Company, Inc. January 2015 - Present
American Honda Motor Company, Inc. April 2014 - December 2014
American Honda Motor Company, Inc. May 2013 - April 2014
Servpro Industries October 2010 - January 2013
BM Equine August 2009 - December 2012
California State University, Fullerton August 2008 - June 2010
Education
California State University-Fullerton 2007 — 2011
Bachelor of Business Administration (B.B.A.), Finance, General
Big Teeth Productions March 2015 - Present
Sears Holdings Corporation October 2013 - March 2015
Servpro Industries January 2010 - October 2013
Independent January 2010 - 2012
MaGoo Digital Video Productions May 2009 - August 2009
Skills
Marketing, Advertising, Sales, Film Production, Management, Editing, Leadership, Screenwriting, Videography, Creative Direction, Process Scheduler, Motion Graphics, Social Media, Casting, Cinematography, Video Editing, Producing, Customer Service, Event Planning, Marketing Communications
Education
Columbia College Chicago 2009 — 2012
Bachelor's Film & Video, Producing/Editing
Purdue University 2005 — 2008
Selling & Sales Mgmt
CareEvolution, Inc October 2014 - Present
National Toxicology Specialists, Inc. April 2012 - Present
Servpro Industries July 2013 - September 2014
Freed-Hardeman University June 2013 - June 2014
Freed-Hardeman University January 2006 - June 2013
Aeneas Internet & Telephone January 2004 - December 2005
Skills
Web Applications, ASP.NET MVC, .NET, Web API, JavaScript, jQuery, jQuery UI, Knockout.js, Kendo UI, CSS, HTML, AJAX, XML, Visual Studio, C#, LINQ, Entity Framework, SQL, Microsoft SQL Server, MVVM, WCF Services, AutoMapper, Programming, Web Development, Software Development, Object Oriented Design, MVC
Education
Freed-Hardeman University 1999 — 2003
CIS, Computer Science
Servpro of Madison/Goodlettsville Disaster Recovery Team June 2015 - Present
SERVPRO of West Palm Beach December 2013 - June 2015
Servpro Industries July 2012 - December 2013
Servpro Industries November 2010 - May 2012
MarketSource August 2010 - November 2010
BDS Marketing January 2009 - June 2009
BDS Marketing January 2006 - December 2008
BDS Marketing July 2004 - January 2006
ReMax Greater Atlanta / Jim Brinkley Realtors September 2002 - July 2004
MarketSource February 2003 - July 2003
Skills
Marketing, Sales, Marketing Strategy, Sales Management, New Business Development, Lead Generation, Direct Sales, Team Building, Social Media Marketing, Marketing Communications, Advertising, Customer Service, Direct Marketing, Business Development, Salesforce.com, Training, Cold Calling, Market Planning, Selling, Sales Presentations, Product Marketing
Education
Haslam College of Business at the University of Tennessee 1997 — 2001
BS Business Administration, Marketing
Insight Global June 2014 - Present
Brody School of Medicine July 2013 - December 2013
Fusion Surf & Skate August 2012 - December 2013
Servpro Industries May 2012 - August 2012
Skills
Social Media, Facebook, Public Relations, Press Releases, Event Planning, Public Speaking, PowerPoint, Microsoft Office, Social Networking, Microsoft Word, Media Relations, Social Media Marketing, Editing, Marketing, Copywriting, Marketing Communications, Proofreading, Strategic Communications, Spanish, Crisis Communications, AP Style, Corporate Communications, Publicity, News Writing, Event Management, Internal Communications, Brand Awareness, Time Management, Proposal Writing
Education
East Carolina University 2010 — 2014
Communications
Servpro Industries December 2014 - Present
Asurion January 2014 - December 2014
Asurion September 2012 - January 2014
Sumner County Sheriff's Office July 2010 - August 2012
Movie Gallery April 2008 - June 2010
Wright Industries January 2006 - March 2008
Skills
Computer Hardware, Computer Repair, Computer Animation, Solid computer skills, Security, Android, Computer Maintenance, iOS, iPhone, Troubleshooting, Customer Support, Software, Technical Documentation, Wireless Networking, Technical Writing, Windows 7, Bluetooth, Mac OS, Xbox 360, Playstation, Wii, Windows XP, Windows 8, Soldering, Arc Welding, Computer Building, Remote Troubleshooting, Management, Team Management, Microsoft Word, PowerPoint, iPhone Support, Home Networking, Windows Phone
Education
Full Sail University 2013 — 2016
Bachelor of Science (BS), Game Art
Kettering University 2005 — 2008
Servpro Industries DispatcherSumner County Sheriff's OfficeDecember 2003 - May 2005
GBC June 1998 - June 2003
GBC June 1998 - June 2003
GBC May 1998 - June 2003
Skills
Customer Service, Call Center, Human Resources, Employee Training, Operations Management, Team Building, Process Scheduler, Inventory Management, Coaching, Account Management, Team Leadership, Sales, Microsoft Office, Data Entry, Call Centers, Hiring, PowerPoint, Microsoft Excel, Management, Strategic Planning, Microsoft Word, Training, Customer Satisfaction, Leadership, Supervisory Skills, Employee Relations, Process Improvement, Outlook, Customer Retention, Mold Remediation, Sales Management, Budgets, Carpet Cleaning, Water Damage, Contract Negotiation, Mold, Insurance, Recruiting, Leadership Development, Sales Operations, Cold Calling, Income Statement, Property Damage, Direct Sales, Performance Management, Marketing, Small Business, New Business Development, Restoration, Analysis
Education
Columbia College 2002 — 2003
Criminal Justice
Volunteer State Community College 1984 — 1985
Information Resources Management
Gallatin Sr. High School 1982 — 1984
Servpro Industries July 2013 - Present
Craven County Government January 2001 - June 2013
Skills
DHCP, Policy, Active Directory, Public Speaking, Government, Research, Windows Server, Local Government, Network Administration, VPN, Project Management
Education
East Carolina University 2003 — 2007
Bachelor's degree, Computer Systems Networking and Telecommunications
Craven Community College 1998 — 2000
Associate's degree, Computer Systems Networking and Telecommunications
UPS Supply Chain Solutions October 2014 - Present
UPS November 2014 - February 2015
Journeys November 2014 - December 2014
Servpro Industries March 2013 - May 2013
Labor Finders 2012 - 2013
Skills
People Skills, Hands-on Approach, Graphic Design, Basketball Coaching, Kidspiration, Mentoring, Manual Labor, Entrepreneurship, Permanent Placement, Management, Customer Service, Account Management, Customer Satisfaction, Data Entry, Sales
Education
Armstrong State University 2011 — 2012
Liberal Arts, Liberal Arts and Sciences/Liberal Studies
Jacksonville University 2008 — 2010
Bachelor's degree, Business Administration and Management, General
Atlas Copco October 2013 - Present
Servpro Industries March 2012 - February 2013
Mimosa Grill/Zink September 2009 - November 2011
Cloud 9 Confections March 2010 - August 2011
Twilight Pizza Bistro & Rib City Grill September 2007 - August 2009
Skills
Event Management, Marketing, Hospitality, Advertising, Sales Management, Highly detail oriented, Creative Solutions, International..., Customer Service, Management, Event Planning, Project Management, Supply Chain Management, Strategic Planning, Demand Forecasting
Education
Johnson & Wales University-Providence 2011 — 2013
MBA, International Business & Leadership
Johnson & Wales University-Charlotte 2008 — 2011
Bachelors, Sales, Meeting and Event Management, Magna Cum Laude, Deans List, GPA 3.64
Camas High School 2004 — 2008
Servpro Industries February 2013 - Present
Education
Central Michigan University
USA Hockey September 2014 - Present
Huen Electric May 2014 - August 2015
Servpro Industries April 2013 - August 2013
Family Video January 2013 - April 2013
Skills
Customer Service, Efficent, Always Willing to Learn, Hardwork, Teamwork, Team Leadership, Success Driven, Positive Personality, Multitasking Skills, Cashiering, Cleaning, Retail, Ice Hockey, Youth Mentoring, Construction, Hand Tools, Cash Handling Experience, Film Criticism, Drywall, Mold Remediation, Golf, Volleyball, Food & Beverage, Building Maintenance, Programming, Microsoft Office, Microsoft Word, Microsoft Excel, Public Speaking, Leadership, PowerPoint, Engineering, Work Ethic
Education
Aurora University 2015 — 2017
Bachelor’s Degree, Business Administration and Management, General
Milwaukee School of Engineering 2013 — 2015
Bachelor of Science (BS), Business Management
Riverside Brookfield High School, Riverside, IL 2007 — 2011
High School, High School/Secondary Diplomas and Certificates, 3.88
CareEvolution, Inc June 2014 - Present
Servpro Industries February 2013 - May 2014
HealthStream December 2011 - January 2013
Document Solutions, Inc. February 2011 - December 2011
Emdeon December 2008 - February 2011
Emdeon August 2006 - December 2008
Skills
.NET, ASP.NET, Java, Microsoft SQL Server, SQL, C#, Agile Methodologies, Scrum, Requirements Analysis, Software Development, Testing, Business Intelligence, Business Analysis, Architecture, JavaScript, Troubleshooting, Software Documentation, TFS, Healthcare Information..., WCF, Subversion, Cross-functional Team..., ASP.NET MVC, AJAX, jQuery, MVP, MVVM, XML, Parallel Programming, SOLID principles, Quality Center, Cross Functional Team..., Unit Testing, Network Administration, Enterprise Architecture, Enterprise Software, Continuous Integration, Continuous Delivery, Software Quality..., Software Design Patterns, Enterprise Design..., SaaS, Quality Assurance, Test Driven Development, Software Design, T-SQL, Entity Framework, LINQ
Education
University of West Florida 2003 — 2004
Computer Engineering
Florida Gulf Coast University 2002 — 2003
A.A., Pre-Engineering
Stetson University 2000 — 2002
Physics
Insperity September 2013 - Present
Servpro Industries November 2011 - September 2013
AlterEco Systems March 2009 - June 2011
UFG Corp 2004 - 2009
Skills
Franchising, Small Business, Budgeting, Coaching, Strategic Planning, Budgets, Franchise Consulting, Marketing, Team Building, Sales Management, Advertising, New Business Development, Customer Service, Sales, Training, Business Development, Operations Management, Management Consulting, Sales Process, Management, Business Strategy, Entrepreneurship, Business Planning, Direct Sales, Customer Retention, Sales Operations, Process Improvement
Education
Kansas State University 1989 — 1991
Business Administration
Manhattan Area Technical College 1991 — 1992
E.M.T. Certification
PixelMags Inc. October 2012 - November 2013
PixelMags Inc. November 2011 - October 2012
Platypus Media, LLC January 2010 - September 2012
Cbeyond January 2011 - September 2011
Servpro Industries June 2010 - December 2010
Platypus Media, LLC May 2009 - January 2010
Platypus Media, LLC January 2009 - May 2009
Skills
Social Media Marketing, Public Relations, Marketing, Copy Editing, Social Media, Facebook, Event Planning, Editing, Public Speaking, Social Networking, Marketing Communications, Publishing, Digital Media, Blogging, Copywriting, WordPress, Event Management, Magazines, Press Releases, Illustrator, Management, Publications, Online Marketing, Flash Builder, Microsoft Office, Writing, Research, Photoshop, Sales, Customer Service
Education
American University 2008 — 2011
Bachelor of Arts, Literature
Chapman University 2006 — 2008
Undergrad, English
Norco High School 2002 — 2006
Calfrac Well Services August 2014 - Present
Northwestern Mutual August 2012 - July 2014
Augsburg College August 2010 - December 2012
Cooperating Community Programs, Inc. 2011 - 2012
Circulation Promotions Unlimited, Inc. 2010 - 2011
Servpro Industries November 2009 - March 2010
Skills
Wealth Accumulation, Long Term Care Insurance, Retirement Planning, Disability Insurance, Retirement, Life Insurance, Long-term Care, Variable Products, Series 6, Education Funding, Securities, Sales, Finance, Series 63, Employee Benefits, Insurance, Investments, Small Business, Financial Services, Fixed Annuities, 401k, IRAs, Financial Planners, Personal Finance, Estate Planning, Mutual Funds, Building Relationships, Term Life Insurance, Succession Planning, Strategic Financial..., Personal Financial..., Asset Allocation, Investment Strategies, Wealth Management, Roth IRA, Financial Goals, College Recruiting, Event Planning, Strategic Planning, Leadership
Education
Metropolitan State University 2012 — 2013
Bachelors of Liberal Arts, Business and Political Science
Augsburg College 2011 — 2012
General Studies, Biology, General
Louisiana State University-Eunice 2004 — 2005
General Studies, General Studies
Acadiana High School 1999 — 2003
High School Diploma
The Home Depot March 2013 - Present
Servpro Industries July 2012 - December 2012
Walmart March 2011 - March 2012
Skills
Lifting Equipment, Microsoft Office, Cashiering, Multi Tasking, Research, Analytical Reasoning
Education
Western Carolina University 2010 — 2011
Johnston Community College 2007 — 2010
Associates of Applied Science, Forensics
Twin Parks Montessori School February 2011 - Present
Twin Parks Montessori February 2011 - Present
Tapas Lounge City Island October 2008 - October 2011
Servpro of Midtown Manhattan October 1999 - April 2008
Servpro Industries September 1999 - April 2008
Skills
Teaching, Microsoft Office, Public Speaking, Research, Microsoft Excel, QuickBooks
Education
CUNY New York City College of Technology 2014 — 2016
Bachelor of Education (B.Ed.), English Language and Literature, General
Bronx Community college 2009 — 2011
Degree: A.A. Liberal Arts, Education, 2011
CUNY Bronx Community College 2009 — 2011
Associate of Arts (A.A.), Liberal Arts and Sciences/Liberal Studies
Prince George Community College 1998 — 2002
Business Administration
Servpro Industries March 2014 - Present
Servpro of Arlington/ Jacksonville South January 2012 - March 2014
Michael Kors October 2010 - January 2014
Tri-Eagle Sales, Anheuser-Busch 2006 - 2010
Skills
Customer Service, New Business Development, Marketing Strategy, Business Development, Advertising, Sales, Marketing, Strategy, Social Media, Direct Sales, Account Management, Budgets, Sales Management, Retail, Selling, Social Media Marketing, Team Building, Sales Operations, Contract Negotiation, Customer Satisfaction, Leadership, Negotiation, Sales Process
Education
Florida State University - College of Business 2004 — 2008
Bachelor of Science (B.S.), Business Management and Marketing
Melbourne Central Catholic 2001 — 2004
Melbourne Central Catholic 2001 — 2004
Servpro Industries January 1973 - Present
Skills
water restoration, fire restoration, Carpet Cleaning, Construction, Water Damage, Flood, Email Marketing, Claim, Small Business, Biohazard, Fire Management, Team Building, Emergency Services, Mitigation, Remediation, Customer Service, Mold Remediation, Restoration, HVAC, Contract Negotiation, Mold, Fire Restoration, Ductwork, Marketing, Structural Drying, Residential Homes, Water, Upholstery, Water Damage Restoration, Carpet, Deodorization, Property Management, Sales, Renovation, Contractors, Commercial Real Estate, Marketing Strategy, New Business Development, Customer Retention, Insurance, Customer Satisfaction, Commercial Insurance, Dehumidification, Strategic Planning, Indoor Air Quality
Education
Drake University
SERVPRO Corporate
Servpro Industries February 2015 - Present
NFIB January 2012 - January 2015
National Association of State Boards of Accountancy (NASBA) 2006 - 2011
Wells Real Estate Funds 2001 - 2006
Bankers Trust 1995 - 2001
Provident Music 1993 - 1995
Skills
Business Analysis, Agile Project Management, Waterfall, Visio, MS Project, IBM iSeries, Siebel Administration, Oracle Applications, Documentation, Certified Scrum Master..., CRM
Education
Austin Peay State University 1988 — 1992
Bachelor of Science, Psychology, Mass Communications
Polygon (Property Damage Restoration and Temporary Humidity Control) February 2013 - Present
Polygon (Property Damage Restoration and Temporary Humidity Control) October 2010 - March 2013
Servpro Industries July 2009 - October 2010
Servpro Industries January 2006 - July 2009
Skills
WRT, Fire and Smoke, CMRT, Microsoft Office, Xactimate, Commercial Drying..., Fire Management, Job Estimating, Project Management, Restoration, Water Damage, Mold Remediation, Management, Mitigation, Change Management, Water, Remediation, Contract Management, Claim, Operations Management, Change Orders, Team Leadership, Project Coordination, Strategy, Indoor Air Quality, Mold, Coaching, Claims Management, Account Management, Asbestos, Contractors
Education
Broome Community College 2007 — 2009
Associates, Business Administration
Nexus Direct May 2012 - November 2014
Witt Mares January 2012 - April 2012
Servpro Industries April 2008 - September 2011
Abercrombie and Fitch May 2006 - January 2007
Skills
QuickBooks, Microsoft Office, ProSystem fx Tax, iChannel, ProSystem fx..., MarketingPilot, Great Plains Software, Accounts Receivable, Auditing, Direct Marketing, Financial Statements, Management
Education
Haslam College of Business at the University of Tennessee 2003 — 2007
BSBA, Finance
Hilton Worldwide February 2012 - Present
Akerman Senterfitt February 2009 - February 2012
Williams Mullen April 2001 - February 2009
Servpro Industries December 1998 - October 2000
The Dwyer Group June 1993 - December 1998
The Plus Companies 1991 - 1993
Naman Howell Smith & Lee December 1981 - May 1986
Skills
Franchising, Licensing, Quality System, Strong Business Acumen, Building Strong..., Contract Negotiation, Business Intelligence, Helping Clients Succeed, Superior Client Service, Astute, Intellectual Property, Communication Skills, Leadership, Unfair Competition, Trade Secrets, Joint Ventures, Corporate Law, Corporate Governance, Legal Assistance, Small Business, SuccessFactors, Start-ups, International Law, Strong Authentication, Knowledge Representation, Legal Writing, Commercial Litigation, Compliance
Education
Baylor University School of Law 1986 — 1988
JD
Ottawa University 1974 — 1978
BA
Ottawa High School 1971 — 1974
Elevance Renewable Sciences, Inc. September 2014 - Present
In Transition March 2014 - September 2014
Servpro Industries February 2011 - February 2014
FUJIFILM Hunt Chemicals U.S.A., Inc. March 2008 - November 2010
Forth Technologies, Inc. February 2007 - March 2008
Nufarm (Lobeco Products) May 2001 - August 2005
GLCC / Penn Specialty Chemicals (QO Chemicals) 1988 - 2001
International Flavors and Fragrances (IFF) 1983 - 1988
University of Würzburg June 1981 - April 1983
Skills
Chemistry, Organic Chemistry, R&D, Polymers, Process Simulation, Technology Transfer, Organic Synthesis, Product Development, Coatings, Manufacturing, Design of Experiments, Process Optimization, Leadership, PSM, Biotechnology, Management, Team Leadership, Adhesives, Continuous Improvement, New Business Development, Formulation, Sop, Materials, Strategic Planning, Operations Management, Additives, Analytical Chemistry, Sales, Inorganic Chemistry, HPLC, Start-ups, Project Management, Kepner-Tregoe, Stage-Gate
Education
University of Kansas
Ph.D.
Graceland University
BS
KeyTrak December 2013 - Present
Servpro Industries February 2012 - December 2013
Self-employed December 2008 - May 2012
Garda Cash Logistics November 2004 - December 2007
IKON/Nextel September 2001 - November 2004
Skills
Sales Operations, Business Process, Retail, Account Management, New Business Development, Operations Management, Product Development, Sales Management, Solution Selling, Process Improvement, Logistics, Business Strategy, Salesforce.com, Business Development, Sales, Management, Team Building, Customer Satisfaction
Education
Cleveland State University 1990 — 1994
B.S., Accounting
Superior Exteriors May 2015 - Present
Atlas Glen Mor Oil May 2014 - May 2015
ADT November 2012 - April 2014
ADT Security Services March 2010 - November 2012
Servpro Industries July 2008 - March 2010
Bennett Mortgage January 2005 - July 2008
Servpro Industries November 2002 - January 2005
Skills
Sales Process, New Business Development, Sales Management, Sales Operations, Account Management, Marketing, Security, Cold Calling, Direct Sales, Sales, Negotiation, Management, Residential Homes, Strategic Planning, Customer Satisfaction, Selling, Product Marketing, Team Building, Small Business, Leadership Development, Contract Negotiation, Email Marketing, Lead Generation, B2B, Customer Retention, Recruiting, Start-ups, Marketing Strategy, Salesforce.com, Solution Selling, Social Networking, Customer Service, Networking, Coaching, Team Leadership, Sales Presentations, Business Development, Leadership, Training, CRM, Business Planning, Operations Management, Budgets, Pricing, Strategic Partnerships, Retail, Strategy, Alarm Systems, Trade Shows, Entrepreneurship
Education
Bridgewater State College 1984 — 1988
Business Management
Fontbonne Acd 1980 — 1984
Sumner County Board of Education August 2013 - Present
First Friends Playschool December 2009 - Present
BlueHighways TV January 2007 - March 2008
Sumner Regional Health Systems July 2004 - February 2005
Servpro Industries February 2003 - September 2003
DigiScript April 2002 - February 2003
Skills
Editing, Creative Writing, Computers, Communication, Proofreading, Marketing, Childcare, Music Clearance, Microsoft Office, Social Media
Education
Cumberland University 1999 — 2002
Bachelor's Degree, English
Servpro Industries 2011 - November 2013
Permanent General 2010 - 2011
Allstate 2009 - 2010
Delek U.S. 2008 - 2009
Regions Bank 2000 - 2008
Tennessee Supreme Court AOC 1998 - 1999
BMI 1995 - 1998
Education
Belmont University 1990 — 1993
BBA, Business Administration
Kennesaw State University 1989 — 1990
Business
ProfitStars February 2014 - Present
Dominion Enterprises July 2008 - January 2014
Dominion Enterprises September 2011 - July 2012
GuestHouse International April 2006 - August 2007
Servpro Industries November 1998 - January 2006
Skills
Web Development, CSS, HTML 5, HTML, JavaScript, SASS, Web Design, Flash, Graphic Design, Photoshop, jQuery, SEO, Front-end, Advertising, ActionScript, User Experience, Dreamweaver, User Interface Design, Website Development, Photography, Microsoft Office, Final Cut Pro, Illustrator, Adobe Fireworks, RedDot, Sublime Text, EPiServer, Visual Studio
Education
Austin Peay State University 1995 — 1998
Bachelor of Business Admin, Marketing
Emdeon January 2015 - Present
Servpro Industries September 2012 - January 2015
Vanderbilt University Medical Center July 2011 - October 2012
Servpro Industries November 2009 - July 2011
Servpro Industries December 2007 - November 2009
Quebecor World June 2007 - December 2007
Austin Peay State University August 2006 - December 2007
Human Resources Consulting, LLC April 2006 - December 2007
Skills
Program Management, HR Consulting, Franchising, Research, E-learning, Project Management, Training Facilitation, Leadership Development, Management Consulting, Organizational..., E-Learning, Performance Management, Public Speaking, Coaching, Strategic Planning, Training, Small Business, Human Resources, Instructional Design, Change Management, Workshop Facilitation, Employee Training, Leadership, Customer Service, Operations Management, New Business Development, Management, Training Delivery, Analysis, Staff Development, Employee Relations, Time Management, Team Building
Education
Trevecca Nazarene University 2012 — 2015
Doctor of Education (Ed.D.), Leadership and Professional Practice
Austin Peay State University 2006 — 2008
M.A., Industrial Psychology
Austin Peay State University 2002 — 2005
BS, Psychology, Business
Clarksville Academy 1998 — 2001
High School Diploma
Murray State University
Challenger Component Services 2016 — current
Nissan thru Kelly Eng. Services 2011 — 2016
Lightning Source Inc 2007 — 2009
Servpro Industries 2002 — 2007
NTAG-AFME-Inprax 2000 — 2002
Unipres USA 1998 — 2000
Fournier Furniture 1996 — 1998
Hill Phoenix 1995 — 1996
Litton Systems, Inc 1988 — 1995
Martin Marietta Aerospace 1980 — 1988
Skills
Inventory Management, Inventory Planning, Production Activity..., Basics of Supply Chain..., Kan-Ban, Pull System, MRPII, Make to Order, Planning Systems, Material Flow, PFEP, Value Stream Maps, One Piece Flow, Inventory Optimization, Manage Inventory, Lean Fundamentals, Lean Principles, Cellular Manufacturing, Lean Manufacturing, Supply Chain Management, Supply Chain, MRP, Materials Management, Kaizen, Procurement, Continuous Improvement, JIT, Manufacturing, Purchasing, Value Stream Mapping, Logistics, Warehouse Management, Construction Management, Inventory Control, Kanban, Warehousing, SAP, Process Improvement, Operations Management, Strategic Sourcing, Toyota Production System, Supply Management, Automotive, Supply Chain..., Master Scheduling, Manufacturing Operations, Supplier Development, Supplier Evaluation, Global Sourcing, Demand Planning
Education
Florida Institute of Technology 1978 — 1981
MBA, Business Adminstration
Emory and Henry College 1971 — 1975
BA - Business Management
John Handley High School ... — 1971
N/A
Servpro Industries October 2012 - June 2014
Safety National March 2012 - August 2012
Tower Hill Insurance Services July 2009 - March 2012
Eastern Kentucky University December 2008 - May 2009
Eastern Kentucky University December 2008 - May 2009
IBM Global Services April 2003 - September 2008
IBM Global Services December 2001 - April 2003
Lexmark June 2000 - December 2001
Lexmark International June 1997 - June 2000
Skills
Testing, Quality Assurance, Microsoft Office, Windows 7, Linux, Lotus Domino, Lotus Notes, Java, Requirements Analysis, Windows, Troubleshooting, Team Leadership, Data Analysis, Software Development, Integration, Active Directory, Agile Methodologies, Databases, Technical Support, Software Documentation, Visio, System Administration, Windows Server, Servers
Education
Eastern Kentucky University 1993 — 1997
MA
Eastern Kentucky University 1987 — 1991
BS
Eastern Kentucky University
MS
Servpro Industries May 2006 - Present
Wrigley May 2005 - May 2006
Merck October 2002 - May 2005
Wrigley May 1999 - October 2002
North American Mortgage Company May 1998 - May 1999
Metro Nashville Public Schools August 1996 - May 1998
Roadway Express August 1994 - August 1996
US Army June 1992 - June 1994
US Army July 1991 - June 1992
US Army December 1990 - June 1991
Skills
New Business Development, Marketing Strategy, Strategic Partnerships, Team Building, Account Management, Strategic Planning, Leadership, Sales, Sales Management, Proposal Writing, Leadership Development, Sales Operations, Cross-functional Team..., Business Development, Direct Sales, Contract Negotiation, Operations Management, Sales Process
Education
Virginia Military Institute 1984 — 1988
Bachelor of Arts, History
Fisk University
Education
The Home Depot March 2014 - Present
Servpro Industries January 2013 - February 2014
Servpro Industries, Inc. October 2000 - December 2013
MW Polar Foods, Inc February 2000 - October 2000
Quality Transparent Bag Co. March 1990 - February 2000
Skills
Mold Remediation, Water Damage, Sales Operations, Restoration, Mitigation, Mold, Remediation, Customer Service, Sales, Carpet, Carpet Cleaning, Franchising, Water Damage Restoration, Water, Small Business, Fire Management, Franchise Consulting, Indoor Air Quality, Operations Management, Property Damage, Team Building, Customer Satisfaction, Claim, Process Scheduler, Contract Negotiation, Hiring
Education
Belmont University 1969 — 1974
Bachelor of Science (BS), Business Administration
Servpro Industries October 2012 - Present
Parksite Group June 2007 - October 2012
DuPont 1987 - 2007
DuPont Sontara Spunlaced 2000 - 2006
Skills
Sales Management, New Business Development, Product Development, Sales, Account Management, Negotiation, Marketing Strategy, Contract Negotiation, Strategic Planning, Pricing, Business Development, B2B, Building Materials, Marketing, Sales Operations, Leadership, Key Account Management
Education
Indiana University - Kelley School of Business 1983 — 1987
Bachelor of Science (BS), Quantitative Business Analysis
Servpro Industries RetiredServpro of Park Cities & Servpro of North GarlandSeptember 2014 - Present
Servpro of Park Cities & Servpro of North Garland 2005 - 2014
TREK Diagnostic Systems 2000 - 2006
Nichols Institute Diagnostics 1995 - 2000
Skills
Account Management, Cross-functional Team..., Management, Marketing, Marketing Management, Marketing Strategy, New Business Development, Product Development, Product Marketing, Sales, Sales Management, Strategic Planning, Team Building, Customer Service, Contract Negotiation, Leadership, Budgets, Operations Management
Education
Hendrix College 1956 — 1960
BS, Biology, Chemistry
Neighborhood House Association February 2007 - April 2014
Sacramento Employment and Training May 1991 - February 2006
Kp Systems 1985 - 1991
Alpine Packing March 1983 - August 1985
Servpro Industries 1980 - 1985
Skills
Financial Analysis, Nonprofits, Strategic Planning, Budgets, Fundraising, Grants, Community Outreach, Leadership Development, Program Development, QuickBooks, Grant Writing, Non-profit..., Cost Accounting, Administration, Internal Controls, Internal Audit, Non-profits, Research
Education
Golden Gate University 1984 — 1987
BS, Management, Accounting
Sierra College 1981 — 1983
AS, Computer Science
Servpro Industries May 2014 - Present
Servpro-Industries October 2000 - Present
Habilitation & Training Services September 1990 - May 2005
Skills
Customer Service, File Management, Data Entry, Process Scheduler, Inventory Management, Operations Management, PowerPoint, Outlook, Microsoft Office, Management, Microsoft Excel, Team Building, Microsoft Word, Customer Satisfaction, Contract Negotiation, Restoration, Training, Event Planning, Sales
Education
Austin Peay State University 1988 — 1990
Servpro Industries CryptologistUS Navy1987 - 1993
Skills
Training, Sales Management, Customer Service
Education
Cumberland University 2010 — 2012
BSN
George Mason University 2001 — 2003
Bachelor's, Famial Conflict Resolution
Servpro Industries November 2008 - Present
Education
Franklin & Marshall College 2004 — 2008
Business, Business
Servpro Industries July 2010 - Present
Young Electric Service, Inc. January 2007 - July 2010
Terminix May 2005 - January 2007
Pilot November 2003 - November 2004
Williams 1999 - 2003
Williams/MAPCO 1993 - 1999
United States Air Force December 1980 - September 1992
Skills
P&L, Budgeting, Contract Management, Online Marketing, Contract Negotiation, Budgets, Income Statement, Program Management, Cross-functional Team..., Account Management, Business Development, Business Planning, Business Strategy, Change Management, Coaching, Customer Satisfaction, Customer Service, Entrepreneurship, Finance, Human Resources, Insurance, Leadership, Management, Management Consulting, Marketing, Negotiation, New Business Development, Operations Management, Performance Management, Pricing, Process Improvement, Recruiting, Retail, Sales, Sales Management, Selling, Start-ups, Strategic Planning, Strategy, Team Building, Team Leadership, Training
Education
Cumberland University, MBA 1996 — 1998
MBA, Business Administration and Management, General
Park University 1987 — 1991
BS, Management
Community College of the US Air Force 1983 — 1987
AS, Criminal Justice
Servpro Industries April 2013 - Present
Servpro Industries August 2011 - April 2013
Renal Advantage Inc. October 2009 - April 2011
Radish Eye Care Center August 2004 - October 2009
Skills
Computer Hardware, Active Directory, Printers, Troubleshooting, Windows 7, Software Installation, Windows Server, Help Desk Support, Servers, VMware, Software Documentation, Disaster Recovery, XP, Networking, Technical Support, Operating Systems, Citrix, Laptops
Education
Austin Peay State University 2004 — 2007
Bachelor of Science (B.S.), Information Technology
Servpro Industries August 2014 - Present
Freelance Graphic / Web Design Consultant August 2009 - Present
Servpro Industries February 2010 - August 2014
Itac Solutions (Company Confidential Contract) November 2009 - February 2010
Tennessee Technological University February 2008 - May 2009
Tennessee Technological University 2001 - 2007
Deneb Corporation 1997 - 2001
Sunburst Sportswear 1992 - 1997
Skills
Web Design, Graphic Design, Layout, Marketing, Newsletters, Adobe Creative Suite, Leadership, Logo Design, Social Media Marketing, Dreamweaver, Information Architecture, Photoshop, Marketing Strategy, Online Marketing, Training, Social Media, Public Speaking, Digital Media, Illustrator, Microsoft Office, Multimedia, Brochures, Photography, E-commerce, Advertising, Web Development, HTML, InDesign, Email Marketing, QuarkXPress, Social Networking, Mac, Art, SEO, Video Editing, User Experience, Customer-focused, Agile Methodologies, Software Development, Facebook, JavaScript, HTML 5, Training Videos, Presentation Design, Web Analytics, WordPress, CSS, User Interface Design, Flash
Education
Tennessee Technological University 2001 — 2009
Bachelor of Science in Web Design
College of DuPage 1990 — 2001
Web Publishing Certification
College of DuPage 1990 — 1999
Computer Graphics Certification
College of DuPage 1990 — 1991
Advertising, Design & Illustration Certifications
Servpro Industries February 2014 - Present
Lebanon Democrat December 2012 - February 2014
Gallatin First United Methodist Church April 2012 - June 2013
ForesTech Resource Solutions June 2012 - December 2012
Tennessee Golf Foundation May 2012 - September 2012
Academy Sports and Outdoors November 2011 - May 2012
Bleacher Report August 2011 - March 2012
Women's Basketball Hall of Fame January 2011 - June 2011
University of Tennessee Athletics June 2009 - February 2010
Knoxville Open February 2009 - June 2009
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Microsoft Word, Sports, Photoshop, Social Media, Customer Service, Event Planning, Sports Management, Event Management, Public Speaking, Sports Marketing, Public Relations, Research, Sales, Facebook, Leadership, Marketing, Press Releases
Education
Columbia University in the City of New York 2012 — 2013
Master's degree, Sport Management
University of Tennessee-Knoxville 2007 — 2011
Bachelor of Education (B.Ed.), Sports Management
Servpro Industries April 2013 - Present
LA-CO Industries, Inc. March 2004 - May 2012
Mercury Products August 2001 - March 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Outlook, Teaching, HTML, Budgets, Strategic Planning, Leadership, Team Building, Management, Negotiation, Sales, Sales Management, Cross-functional Team..., New Business Development, Product Development, Process Improvement
Education
Judson University 1997 — 2000
Bachelor of Science (BS), Management & Leadership
Phone Power August 2012 - Present
Servpro Industries May 2008 - January 2011
Skills
Marketing, Customer Service, Sales, Marketing Strategy, New Business Development, Strategic Planning, Account Management, Social Media Marketing, Sales Management, Team Building, Microsoft Office, Marketing Communications, Social Media, Event Planning, Management
Education
ITT Technical Institute-Sylmar 2005 — 2009
Bachelor of Science (BS), Multimedia
Dow Chemical November 2012 - Present
Dow Chemical November 2009 - November 2012
Kelly Services August 2008 - November 2009
Servpro Industries March 2007 - July 2008
Skills
Supply Chain, Graphic Design, Audio Visual Design, Logistics, Project Management, Rail, Microsoft Office, Customer Service
Education
Ferris State University 2012 — 2014
Bachelor of Business Administration (BBA), Business Administration and Management, General
Delta College 1998 — 2005
Associate of Arts (A.A.), Graphic Design
Delta College 1998 — 2005
Associate of Arts (A.A.), Broadcasting
Basic Biz Dev July 2011 - Present
Team Ford Lincoln July 2013 - August 2015
Rocketship LLC 2012 - 2013
Servpro Industries April 2009 - November 2012
Marysville Anderson Insurance 2008 - 2009
Finco, Inc. March 2005 - December 2007
Skills
Social Media, Copywriting, Social Networking, Editing, Advertising, Social Media Marketing, Newsletters, Marketing, Public Relations, Email Marketing, Web Design, Copy Editing, Public Speaking, Publications, Marketing Strategy, SEO, Editorial, Management, Facebook, Small Business, Fundraising, Online Marketing, Customer Service, Team Building, Strategic Planning
Education
Kansas State University
Bachelor of Science (BS), Political Science and Government
Hutchinson High School
Servpro Industries July 2012 - Present
Unisource Worldwide, Inc. April 1998 - July 2012
Skills
Account Management, Inventory Management, Sales Management, Cold Calling, Sales Operations, Key Account Management, Sales, B2B, Sales Process, New Business Development, Logistics, Direct Sales
Education
Belmont University 1986 — 1989
Bachelor of Business Administration (BBA)
Beppe May 2010 - August 2010
NOverload August 2009 - May 2010
Servpro Industries May 2005 - January 2010
Education
Binghamton University 2006 — 2010
BS, Bioengineering
Kaplan March 2014 - Present
Mid Ohio Pain Care February 2013 - September 2013
Servpro Industries September 2011 - December 2011
Donaldson Law Offices April 1993 - May 2008
Skills
ICD-9, Filing, Telephone Skills, Administrative..., Fax, 10 Key, Office Administration, Appointment Scheduling, Receptionist Duties, Medical Terminology, Invoicing
Education
Ross Medical Education Center-Ontario 2012 — 2013
Associate's degree, Medical/Clinical Assistant
Madison Adult Career Center 2009 — 2010
administrative tech, office management
Madison Adult Career Center 1991 — 1992
Certificate, Nurse Aide
ScientiaMobile June 2013 - Present
Servpro Industries May 2011 - August 2011
Fairfax County Park Authority May 2011 - July 2011
Fairfax County Park Authority May 2010 - July 2011
Toyota May 2007 - August 2009
Skills
Managing Database, Internet Navigation and..., Microsoft Excel, Microsoft Office, Server Management, Network Engineering, Social Engineering, Active Directory, Sales, E-commerce, PowerPoint, Microsoft Word, Social Media, Data Analysis, Customer Service, Teamwork, Leadership, Time Management, Statistics, Microsoft Windows..., Critical Thinking, OS X, Windows 7, Windows, Windows XP, Computer Repair, Database Administration
Education
Old Dominion University 2009 — 2013
Bachelor of Science in Business Administration, Information Technology- Network Engineering
Capital Institute of Physical Education 2012 — 2012
International Business/Trade/Commerce, A
Yeungnam University 2012 — 2012
International Business/Trade/Commerce, A
Servpro Industries May 2011 - Present
Vera's Place May 2007 - July 2011
Brian Harris Autoplex November 2006 - May 2007
Brian Harris Autoplex June 2005 - September 2005
Education
Southeastern Louisiana University 2007 — 2010
Bachelors, Marketing
Delgado Community College 2005 — 2007
Servpro of Springfield/Mt Vernon September 2013 - Present
Allstate April 2012 - September 2013
Servpro Industries February 2004 - April 2012
Travelers June 1992 - February 2004
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, English, Windows, Research, Outlook, Photoshop, Teaching, HTML, Budgets, Public Speaking, C++, C, Editing, Strategic Planning, Negotiation, Java, Team Building, Project Management
Education
George Mason University 1990 — 1994
Bachelor of Arts (B.A.), Economics
Servpro Industries 2013 - 2014
COC Council On Call January 2012 - May 2013
Contracts January 2001 - January 2012
Emdeon 2011 - 2012
Crimsontech December 2009 - September 2011
Pate Holdings March 2008 - May 2009
HCA March 2007 - January 2008
CHD Meridian Healthcare May 2005 - September 2006
RFMS October 2001 - November 2003
Skills
Windows Server 2008, Windows Server 2003, Windows 7, Windows XP Professional, Microsoft Office 2007, Microsoft Office 2003, EXCHANGE 2007, EXCHANGE 2003, Mac, Remote Management, Remote Support, Norton Ghost, Imaging, PC Anywhere, Computer Hardware, Computer Repair, Computer Maintenance, Computer Security, MS Office Suite, Adobe Acrobat, Blackberry Enterprise..., Blackberry, Android, iPhone, Asset Management, Patch Management, SMS, NORTON ANTIVIRUS, CA ANTIVIRUS, TREND ANTIVIRUS, Backup Exec, Network Administration, Netbackup, EVAULT, SQL BACKUPS, Google Earth, Acronis, PRINTER REPAIRS, VMWARE, PRINTER REPAIR, EXCHANGE 2008, EXCHANGE 2010, LOGMEIN, TRACKIT, VMware ESX, Office 2010, Group Policy, Sharepoint, Active Directory, XP
Education
Shelton State Community College 1998 — 2000
MIS
University of Alabama 1997 — 1998
CS
Bevill State Community College 1994 — 1997
MIS
Fayette Academy 1981 — 1995
Diploma, General Studies, 100
Servpro Industries July 2008 - Present
Skills
Customer Service, Customer Satisfaction, Sales, Sales Management, Team Building, Operations Management, Leadership, Small Business, Strategic Planning, Account Management, Contract Negotiation, New Business Development, Training
Education
Bryant and Stratton College-Southtowns
Associate's degree, Administrative Assistant and Secretarial Science, General, 4.0
US Maintenance 2010 - 2012
Servpro Industries June 2011 - September 2011
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Data Entry, Inventory Control, Communication
Education
Cheyney University of Pennsylvania 2008 — 2010
Health Services/Allied Health/Health Sciences, General
Chas. Hawkins Co. Inc. CORFAC International January 2013 - Present
Servpro Industries October 2011 - October 2012
Skills
Financial Accounting, Auditing, QuickBooks, Accounts Payable, Accounting
Education
East Tennessee State University 2007 — 2011
Bachelor of Business Administration (BBA), Accounting
Sumner County Schools July 2012 - Present
Cumberland University May 2010 - December 2011
Volunteer State Community College July 2011 - September 2011
Cravens & Associates October 2010 - June 2011
Servpro Industries May 2006 - September 2010
Skills
Microsoft Excel, PowerPoint, Keynote, 10 Key, Outlook, Customer Service, Database Design, Fine Art, Higher Education, iPhone, Microsoft Office, Marketing Research, Contract Negotiation, Social Networking, Copy Editing, Writing, Microsoft Word, Databases, Data Entry, Data Analysis, Microsoft Publisher, Teaching, Teaching Writing, Tutoring, Painting, Oil Painting, Drawing, Figure Drawing, Academic Tutoring, Acrylic Painting, Portrait Painting, Sculpture, Perspective Drawings, Pastel, Oil Pastel, Murals, Art Education, Art History, Art Direction, Contemporary Art, Visual Arts, Set Design, Prop Making, Lesson Planning, Graphic Design, Marketing, Research
Education
Cumberland University 2009 — 2012
MAE, Master of Arts in Education K-6
Cumberland University 1998 — 2002
Bachelor of Fine Arts (BFA), Fine Arts, emphasis in Art
Servpro Industries May 2010 - Present
Transamerica November 2006 - June 2008
Stamats Business Media August 1997 - November 2006
Skills
File Management, Data Entry, Office Management, Customer Service, Outlook, 10 Key, QuickBooks, Invoicing, Process Scheduler, Microsoft Office, Microsoft Word, Accounts Receivable, Office Administration, Customer Satisfaction, Travel Arrangements, Administrative..., Bookkeeping, Telephone Skills, Time Management, Inventory Management, Payroll, Lotus Notes, Accounts Payable, Confidentiality, Fax, Filing, Training, Team Building
Education
Hawkeye Community College 1986 — 1988
Applied Arts, Fashion Merchandising
Capital One February 1995 - January 2013
Servpro Industries April 1985 - December 1995
Skills
Accounting, Payment Card Processing, payment research, Microsoft Office, Microsoft Excel, Microsoft Word, Banking transmission &..., Verification, Research, ACH, Banking, Payments, Process Improvement, Financial Services, Customer Satisfaction, Change Management, Vendor Management, Cash Management, Budgets, Training, Business Analysis, Data Entry, Lotus Notes, Time Management, Customer Service, Credit, Account Reconciliation, Credit Cards, Management, Access, Project Management, Analysis, PeopleSoft, Checks
Education
Anne Arundel Community College 1978 — 1980
Chesapeake Sr High School
General
Swift, Currie, McGhee & Hiers 2011 - 2012
Servpro Industries March 2010 - June 2010
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Legal Writing, Legal Research, Legal Assistance, Document Drafting, Letter Writing, Drafting Correspondence, Medical Records, Billing Systems, Teamwork, PowerPoint, Proofreading, Editing, File Management, Case Managment, Legal Discovery, Healthcare, Banking, Typing, Technical Writing
Education
Emmanuel College 2007 — 2011
Bachelor's of Science, History
Red Lobster February 2010 - Present
Servpro Industries January 2006 - February 2010
Education
Jacksonville State University 2012 — 2014
Bachelor of Science (BS), Accounting
Gadsden State Community College
Associate of Science (AS), Business/Commerce, General
Servpro Industries July 2013 - Present
ASR Construction January 2013 - July 2013
American Technologies, Inc. September 2012 - January 2013
911 Restoration February 2010 - August 2012
Rapid Flood Clean up February 2008 - July 2012
Skills
Xactimate, IICRC Certified, Cpr Certified, Scaffolding, Hilti gun Certified
Education
Grossmont College 2002 — 2006
Associate's degree
Servpro of Northwest Long Beach January 2015 - Present
Servpro Industries January 2015 - Present
Skills
water and mold certified
Education
Allied American University 2010 — 2013
Bachelor's degree, Finance, General