Servpro Industries
Servpro is a franchisor of fire and water cleanup and restoration franchises in the United States and Canada. The franchise system provides localized services as well as large scale disaster recovery. It is headquartered in Gallatin, Tennessee. Headquarters: Gallatin, TN CEO: Susan (Sue) Steen (1995–) Founded: 1967 Number of employees: 450 Number of locations: 1,700 Founders: Ted Isaacson, Doris Isaacson
Servpro Industries List of Employees There's an exhaustive list of past and present employees! Get comprehensive information on the number of employees at Servpro Industries. You can filter them based on skills, years of employment, job, education, department, and prior employment.
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Servpro Industries Employees
Servpro Industries January 2014 - Present
Power Home Remodeling Group April 2013 - September 2013
Spaces Property Group October 2011 - June 2013
Skills
Sales, Customer Service, Account Management, Cold Calling, Sales Management, Marketing, Direct Sales, Customer Satisfaction, New Business Development, Microsoft Office, Marketing Strategy, Salesforce.com, Microsoft Excel, Social Media, Microsoft Word, PowerPoint, Sales Process, Lead Generation, Social Media Marketing, Outlook, Negotiation, Strategic Planning, Property
Education
University of Illinois at Chicago 2004 — 2009
Bachelor's degree, Marketing/Marketing Management, General
Naperville North High School 2000 — 2004
Immersion Media, LLC June 2015 - Present
Freelance June 2007 - Present
Caterpillar Financial April 2014 - June 2015
Servpro Industries January 2013 - April 2014
WSMV, Channel 4 August 2009 - December 2012
WTVF, NewsChannel5 March 2009 - August 2009
WTVF, NewsChannel5 January 2006 - May 2007
WWSB-TV September 2003 - December 2005
WBBJ May 2003 - September 2003
WBBJ July 2002 - May 2003
Skills
Videography, Editing, Photography, Non-linear Editing, Video Production, Lighting, Avid, Final Cut Pro, Photojournalism, Social Media, Photoshop, Media Relations, Video Editing, Camera, Broadcast, Research, P2, Production, Public Speaking, Facebook, DV, Microsoft Office, Television Production, Adobe Creative Suite, Writing, Blogging, SAT, DSNG, Interpersonal..., HD Video, New Media, Broadcast Television, Broadcast Journalism, Avid Newscutter, Media Production, Marketing, Multimedia, Avid Media Composer, Final Cut Studio, After Effects, Videographer, Web Video, Sound, Audio Engineering, Storytelling, Digital Video, Field Producing, Video, Breaking News, Film
Education
Union University 1998 — 2002
B.S., Communications
Goodpasture Christian High School 1992 — 1998
InteliAthlete Corp December 2014 - Present
IoT.do - Internet of Things Marketplace March 2014 - Present
Open Houses Management Platform Inc. January 2014 - Present
Carevive Systems April 2014 - Present
XWebServices Inc. March 2005 - June 2015
Servpro Industries October 2013 - December 2013
MED-TEK February 2012 - September 2013
Condo.com January 2010 - December 2011
Wright Express July 2009 - December 2009
TwentyFour6 January 2009 - March 2009
Skills
Cloud Computing, SOA, Web Services, EDI, Databases, Database Design, Data Warehousing, IT Management, IT Leadership, IT Strategy, Business Intelligence, Architecture, HIPAA, SOAP, Security, Process Improvement, Software Project..., REST, SDLC, Microsoft SQL Server, SQL, Testing, .NET, Business Process, Virtualization, IIS, Integration, E-commerce, ESB, Software Development, Enterprise Architecture, SharePoint, CRM, Architectures, Web Development, Enterprise Software, Web Applications, Pre-sales, Solution Architecture, Team Leadership
Education
University of Maryland University College
BS, Information Systems Management
Kelli Kindel Events, Inc. May 2011 - Present
Colorado Women's Chamber of Commerce January 2013 - August 2015
Servpro Industries January 2012 - May 2012
The Mills, A Simon Company January 2006 - December 2011
The Walt Disney Company August 2003 - May 2005
Skills
Marketing, Event Planning, Event Management, Social Media, Marketing Communications, Social Media Marketing, Customer Service, Facebook, Social Networking, Public Relations, Email Marketing, Marketing Strategy, Advertising, Sponsorship, Management, Team Building, Leadership, Media Relations
Education
University of Colorado Denver 2002 — 2005
Bachelor of Science (B.S.), Business Administration, Marketing
University of Colorado Denver 2002 — 2005
Bachelor's Degree, Emphasis in Marketing
Servpro Industries January 2004 - February 2015
Servpro Industries, Inc. September 2001 - December 2003
Skills
Restoration, Customer Service, Microsoft Word, Team Building, Microsoft Office, Data Entry, Customer Satisfaction, Budgets, Sales, Outlook, Contract Negotiation, Insurance, Inventory Management, Process Scheduler, Operations Management, Management, Financial Audits, Strategic Planning
Education
University of Phoenix 2005 — 2007
Bachelor's Degree, Accounting
Volunteer State Community College 1999 — 2001
Associate's Degree, Accounting
Servpro Industries May 2010 - Present
General Motors Corporation 2001 - December 2009
General Motors May 1997 - April 2001
General Motors Corporation February 1992 - May 1997
General Motors Corporation June 1991 - February 1992
Skills
Process Improvement, Analysis, Project Planning, Team Building, Operations Management, Customer Satisfaction, Coaching, Management, Team Leadership, Training, Retail, Leadership, Customer Service, Strategic Planning, Program Management, Leadership Development, Budgets, Sales Management, Microsoft Office, Contract Negotiation, Microsoft Excel, Marketing, Inventory Management, Marketing Strategy, Cross-functional Team..., Employee Relations, Asset Management, IT Strategy
Education
University of Nevada Las Vegas Lee Business School
MBA
University of Nevada-Las Vegas - College of Business
BS Management
JB Plumbing / Flood Restoration April 2013 - Present
Servpro Industries October 2008 - February 2010
3D Flooring & Restoration June 2002 - June 2008
Education
University of Phoenix 2003 — 2004
Accounting
Liberty Mutual Insurance June 2015 - Present
Delaware Air National Guard May 2008 - Present
Hartefeld National Golf Course May 2014 - August 2015
Servpro Industries July 2014 - June 2015
Delaware Air National Guard Airman & Family Readiness June 2014 - September 2014
The Library Bar and Grill February 2012 - January 2014
Cathead Distillery September 2012 - January 2013
Eclipse Imaging and Pain Management June 2012 - August 2012
Bacardi January 2012 - May 2012
142nd Medical Aerovacuation Squadron May 2009 - January 2010
Skills
Business Process..., Business Development, Customer Service, Marketing, Sales, Leadership, Outside Sales, Management, Networking, Social Networking, Project Management, PowerPoint, Interpersonal Skill, Superior Work Ethic, Training, Microsoft Word, Microsoft Office, Facebook, Social Media Marketing, Ability to communicate..., Event Planning, Teamwork, Goal Oriented, Microsoft Excel, Social Media, Highly personable, Enthusiast, Exceptionally well..., Highly motivated..., Adaptive Leadership, Highly Reliable, Research, Outlook, Team Leadership, Communication, Computer Proficiency, Capacity to prioritize..., POS, Agilent, Team-oriented, Advertising, Cold Calling, Ability to work with..., Business Intelligence, Small Business, Life Insurance, Fixed Annuities, Property & Casualty...
Education
University of Mississippi 2010 — 2013
Bachelor of Business Administration (B.B.A.), Business, Management, Marketing, and Related Support Services, Senior
Thompson Hall Technical 2009 — 2009
Certificate of Training/Radio Communications System Apprentice, Radio Communications System Apprentice
The Container Store July 2014 - Present
Target November 2004 - June 2014
Servpro Industries June 1994 - November 2001
Windfaire 1988 - 1994
Skills
Negotiation, Human Resources, Leadership Development, Procurement, Team Leadership, Strategic Planning, Customer Service, Research, Photoshop, Public Speaking, Budgets, Editing, Training, Team Building, Inventory Management, Leadership, Merchandising, Inventory Control, Hiring, Visual Merchandising
Education
Trevecca Nazarene University
Bachelor of Arts (BA), Business Management and Human Resource
Drayer Physical Therapy Institute June 2014 - Present
Cordova First Baptist Church July 2011 - Present
Servpro Industries June 2013 - June 2014
Physiotherapy Associates February 2010 - June 2013
National Menswear December 2008 - April 2010
Skills
Sports Medicine, Conditioning, Physical Therapy, Strength Training, Community Outreach, Team Leadership, Direct Sales, Building Relationships
Education
University of Alabama at Birmingham 2010 — 2012
Bachelor's degree, Medical Industrial Distribution, Senior
Bevill State Community College 2008 — 2010
Associate's degree, Business Administration and Management, General
TONY HORTON COLLECTION May 2014 - Present
Gainsco September 2013 - May 2014
Mooring USA March 2012 - August 2013
Servpro Industries October 2011 - January 2012
QuestPro Consultants April 2010 - July 2011
Skills
Insurance, Construction, Customer Relations, Customer Service, Contract Negotiation, Direct Marketing, Direct Sales, New Business Development, Loss Mitigation, Mitigation, Restoration, Property, Client Development, Client Relationship..., Property & Casualty..., Client Advocacy, Client Retention, Insurance Claims, Commercial Insurance, Residential, Property Management, Claims, Claims Management, Claims Resolution, Sales Management, Market Research, Market Planning, Marketing Strategy, Market Analysis, Program Development, New Program Development, Development Of Programs, Program Management, Program Facilitation, Claim, Mold Remediation, Residential Homes, CRM, Business Development, Workers Compensation, Customer Retention, Marketing, Underwriting, Leadership, Liability, Team Building, Risk Management, Professional Liability, Fire Management, Recruiting
Education
University of Mississippi 2003 — 2008
Bachelor of Business Administration (B.B.A.), Marketing/Marketing Management, General
DraftKings, Inc. February 2014 - Present
OYO Sportstoys October 2013 - February 2014
Vistaprint March 2013 - October 2013
Vistaprint July 2011 - March 2013
Vistaprint July 2010 - June 2011
Saratoga Performing Arts Center June 2009 - August 2009
Servpro Industries November 2008 - January 2009
Skills
CRM, Marketing, Marketing Strategy, Email Marketing, E-commerce, Online Marketing, Direct Marketing, SAS, Google Adwords, Microsoft Excel, Microsoft Word, PowerPoint, NetSuite, ExactTarget, CheetahMail
Education
Union College 2006 — 2010
Bachelor of Science (BS), Economics
Servpro Industries July 2013 - Present
Sideskills March 2013 - Present
PGW -- Promotions Group West January 2010 - February 2013
Skills
Marketing Strategy, Social Media Marketing, Event Planning, Account Management, Marketing Communications, Marketing, Advertising, Social Media, Event Management, Digital Marketing, Social Networking, Email Marketing, Management, Sales, Strategy
Education
UC Santa Cruz 2001 — 2005
Bachelor's degree, Sociology
Servpro Industries, Inc February 2014 - Present
Servpro Industries February 2011 - February 2014
Forward Air Solutions June 2006 - December 2010
Forward Air Corporation 2006 - December 2010
Life Ride LLC 2009 - 2010
City Traffic Services June 2006 - April 2007
Vitran Express November 2003 - June 2006
Federal Express 1996 - 2003
Consolidated Freightways Inc. 1986 - 1996
Consolidated Freightways Inc. 1983 - 1986
Education
University of Missouri-Columbia
BS
University of Missouri-Columbia
Bachelor's degree - Marketing and Logistics
Servpro Industries September 2008 - Present
Newell Recycling January 2005 - January 2008
Browning Ferris Industries January 1988 - January 1998
Skills
Team Building, Budgets, Coaching, Customer Satisfaction, Customer Service, Employee Relations, Leadership, Management, Marketing, New Business Development, Operations Management, Sales, Sales Management, Strategic Planning, Training, Small Business
Education
University of Mississippi 1973 — 1977
Bachelor's degree, Social Sciences
Astro Machine & Tool Works, LLC July 2014 - January 2015
EnerSafe LLC October 2009 - January 2014
Servpro Industries October 2005 - March 2006
Skills
Invoice Processing, Accounts Receivable, Accounts Payable, Human Resources, Procurement Contracts, Vendors, DOT regulations, Supervisory Skills, Accident Investigation, Office Management, Process Scheduler, Industrial Safety, Training, Invoicing, Employee Relations, Safety Management..., Construction Safety, Workplace Safety, Natural Gas, Software Documentation, Operations Management, ISO 14001, Procurement, Occupational Health, Inventory Management, Purchasing, First Aid, Contract Management, Logistics, Energy Industry, Oil & Gas Industry, Emergency Management, Risk Assessment, Completion, Petroleum, Waste Management, Environmental..., Oil/Gas, Inspection, DOT Regulations, Oil & Gas
Education
Tyler Junior College 2010 — 2013
Associate of Arts (A.A.), Business Administration and Management, General
Brownsboro High 1999 — 2005
Landing Patch Productions October 2014 - Present
Broadway Video September 2013 - December 2013
Funny or Die May 2012 - August 2012
E! Networks January 2012 - May 2012
Borderline Amazing Productions September 2011 - December 2011
Servpro Industries April 2009 - August 2011
Education
University of Southern California 2010 — 2014
Bachelor's Degree, Cinematic Arts
Servpro Industries, Inc. September 2012 - Present
Servpro Industries August 2002 - September 2012
Skills
Marketing Strategy, Marketing, Public Relations, Training, Editing, Leadership, Vendor Management, Customer Service, Marketing Communications, Social Media Marketing, Program Management, Management, Strategic Planning, Analysis, Newsletters, Event Planning, Sales Management, Time Management, Coaching, Fundraising, Microsoft Office, Team Building, Account Management, Sales, Small Business, Budgets, CRM, Sales Operations, Public Speaking, Social Networking, Operations Management, Team Leadership, Advertising, Customer Satisfaction, New Business Development
Education
Trevecca Nazarene University 2013 — 2015
Master's degree, Organizational Leadership
Trevecca Nazarene University 2003 — 2005
Bachelor's degree, Business and Human Relations
Aquinas College
Business Administration
Servpro Industries February 2012 - Present
INSPIRIS October 2011 - May 2012
Healthways April 2001 - January 2010
Xicom Inc February 1995 - April 2000
Skills
Active Directory, SharePoint, Windows Server, Networking, Technical Support, Microsoft Office, Disaster Recovery, Servers, IT Operations, System Administration, Windows XP, Help Desk Support
Education
University of Phoenix 2007 — 2011
4th Year, BSIT -Information Systems Security
South Orange Rescue Squad May 2015 - Present
UNC Diabetes Care Center February 2015 - Present
UNC Campus Recreation October 2010 - December 2014
USSF Referee August 2007 - December 2013
Proficient Learning, LLC June 2011 - August 2011
Corrigan's Cove June 2011 - August 2011
Servpro Industries June 2009 - July 2010
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Public Speaking, PowerPoint, Research, Customer Service, Teamwork, Clinical Research
Education
University of North Carolina at Chapel Hill 2010 — 2014
Bachelor of Science (B.S.) Biology, Biology
Servpro of Cookeville/Carthage/Smithville/Woodbury September 2014 - Present
Servpro Industries April 2013 - August 2014
Columbus Water Works May 2006 - May 2011
Skills
Employee Benefits, Safety, Training, Special Operations, Payroll, Employee Relations, Applicant Tracking..., Hiring, Onboarding, FMLA, HRIS
Education
Troy University 2006 — 2011
Bachelor's degree, Accounting and Business/Management
Bankers Insurance Group February 2015 - Present
Bankers Insurance Group January 2014 - February 2015
Citizens Property Insurance May 2010 - January 2014
Citizens Property Insurance August 2008 - May 2010
Servpro Industries May 2005 - August 2008
The Home Depot March 2002 - May 2005
State Farm Insurance July 1993 - March 2002
Skills
Business Strategy, Insurance, Underwriting, Property & Casualty..., Claim, Casualty, Strategic Planning, Strategy, Process Improvement, Commercial Insurance, Leadership, Liability, Vendor Management, Team Building, Claims Management, Executive Management, Subrogation, Organizational..., Reinsurance, Claim Investigation, Health Insurance, Legal Liability, Financial Risk, Professional Liability, Umbrella Insurance, Xactimate, Claims Resolution, Call Centers, Property Claims, Risk Management, Negotiation, Homeowners, Talent Management, Property Damage, Liability Analysis, Commercial Lines, Analysis, Employee Benefits, Life Insurance, Excess, General Insurance, Sales, Training, Brokers, Enterprise Risk..., Inland Marine, Litigation Management, CPCU, Claims Handling, Insurance Law
Education
Troy State University 1980 — 1984
B.S., Business Adminstration with emphasis in Finance
Windham Professionals October 2014 - Present
Servpro Industries April 2014 - October 2014
Hennessy Industries (Danaher) January 2012 - March 2014
AEES/DixieWire (formerly ALCOA EES) April 2008 - January 2012
Dixiewire - Alcoa Fujikura Ltd. (Alcoa) July 2003 - April 2008
Alcoa Fujikura Ltd. (Alcoa) June 1994 - July 2003
DixieWire - Alcoa Fujikura Ltd. (Alcoa) August 1991 - June 1994
Shoney's Inc. May 1990 - June 1991
Nixon Detroit Diesel October 1988 - May 1991
Precision Rubber Products April 1984 - October 1988
Skills
Employee Relations, Deferred Compensation, Talent Management, Succession Planning, Performance Management, Recruiting, New Hire Orientations, Payroll, Workforce Planning, FMLA, Employee Benefits, Labor Relations, HR Policies, Benefits Administration, Employee Engagement, ADP Payroll, Onboarding, Affirmative Action, PeopleSoft, Applicant Tracking..., Change Management, Employee Recognition, Leadership Development, Taleo, Conflict Resolution, Team Leadership, Organizational..., Human Resources, Personnel Management, Organizational..., Interviews, Performance Appraisal, Temporary Placement, Process Improvement, Talent Acquisition, Leadership, Executive...
Education
University of Phoenix 2003 — 2005
Bachelor of Science (BSM), Management
University of Phoenix 2000 — 2003
Associate of Science (AS), General Studies
Lebanon High School, Lebanon, TN 1977 — 1981
HS Diploma, Business/Commerce, General
Servpro Industries January 2014 - Present
J. Alexander's Restaurants February 2013 - September 2013
Skills
Business Development, Event Planning, Administrative Work, Marketing Strategy, Marketing, Management, Social Networking, Billingual,..., Customer Satisfaction, Microsoft/Apple..., Data Entry, Administrative..., Customer Service, Account Management, Teamwork, Invoicing, Leadership, Team Building, New Business Development, Social Media, Contract Negotiation, Microsoft Office, Strategic Planning, Sales Management, Sales
Education
University of North Florida 2008 — 2013
Bachelor of Arts (B.A.), General Psychology, 3.0
University of North Florida 2008 — 2013
Bachelor of Arts (B.A.), Psychology
Brick Bodies Fitness Services, Inc. January 2015 - Present
Sumner County Schools June 2011 - February 2015
TradePro Group June 2012 - June 2013
Servpro Industries April 1994 - January 1998
Skills
Curriculum Design, Coaching, Sales, Budgets, Marketing, Microsoft Office, Negotiation, Account Management, New Business Development, Sales Management
Education
Trevecca Nazarene University 2013 — 2014
Bachelor of Applied Science (B.A.Sc.), Business, Management, Marketing, and Related Support Services
Trevecca Nazarene University 1987 — 1990
Bachelor of Arts (B.A.), Music Teacher Education
Gallatin High School 1984 — 1987
High School /College Prep Degree
Mobility Services International (MSI) January 2014 - November 2014
Comcast Business January 2013 - January 2014
Comcast Business June 2011 - January 2013
Servpro Industries November 2009 - October 2010
ReloTrans, LLC May 2006 - August 2008
ReloTrans, LLC July 2005 - August 2005
Skills
Salesforce.com, Outlook, Customer Satisfaction, MS Excel Pivot Tables, Business Analytics, Data Analysis, Sales Operations, Sales Compensation, Business Writing, Research, Metro Ethernet, Sales Support, Sales, Microsoft Word, Microsoft Excel, Telecommunications, Management, Analysis, Communication Skills, Highly detail oriented, Customer Service, Direct Sales, Teamwork, Communication, Sales Process, Microsoft Office, Call Centers, CRM, Account Management, Leadership, Managed Services
Education
University of Massachusetts at Lowell
Bachelor of Arts, Psychology
Kohl's Department Stores November 2011 - Present
Servpro Industries 2006 - 2008
Skills
Microsoft Excel, Customer Service, PowerPoint, Microsoft Word, Microsoft Office, Inventory Management, Customer Satisfaction, Team Building
Education
University of Houston-Downtown 2013 — 2015
Bachelor of Science (BS), Psychology
Lone Star College System 2009 — 2013
Associate of Arts (AA), Liberal Arts and Sciences, General Studies and Humanities
Roadtrip Nation August 2015 - Present
Servpro Industries August 2013 - August 2015
Red 5 Studios November 2012 - August 2013
Elance April 2012 - November 2012
Palace Entertainment September 2011 - March 2012
City of Costa Mesa October 2010 - April 2011
Diedrich Coffee October 2008 - October 2010
Irvine Ranch Water District October 2006 - October 2008
Skills
Human Resources, Payroll, Management, Employee Relations, Video Games, Onboarding, Employee Benefits, Customer Service, Project Management, New Hire Orientations, Interviews, Recruiting, Taleo, Data Entry, Leadership, Public Relations, Federal Employment Law, Benefits Assistance, Analysis, Finance, ADP, MAS500, Unemployment Claims, Compliance, Auditing, AS400, Hiring, Open Enrollment, Visas
Education
University of Phoenix 2009 — 2011
Bachelor of Science (BS), Human Resources Management/Personnel Administration, General, 3.78 GPA
University of Phoenix 2007 — 2009
Associate of Arts (AA), Business, 3.9 GPA
River Valley High School 1999 — 2002
High School Diploma, General, 3.98 GPA
Dollar General August 2011 - July 2013
Dollar General October 2010 - August 2011
Servpro Industries March 2009 - October 2010
OfficeMax January 1998 - November 2008
OfficeMax January 1998 - February 2008
Walmart.com January 1997 - September 1997
ALDI FOODS December 1991 - December 1996
Skills
Time Management, Coaching, Selling, Income Statement, Situational Leadership, Merchandising, Performance Management, Retail, Succession Planning, Customer Service, Leadership Development, Conflict Resolution, Leadership, Sales, Strategic Planning, Training, Budgets, Profit, Human Resources, Recruiting, Operations Management, Management, Team Building, Sales Operations, Store Management
Education
University of Phoenix
Vincennes University
Applied Imaging July 2011 - Present
Servpro Industries 2010 - 2011
Supper Thyme USA 2006 - 2009
Danka Office Imaging 2000 - 2006
IKON Office Solutions 1999 - 2000
Skills
Document Imaging, Managed Print Services, Solution Selling, Document Management, Professional Services, Sales Process, Photocopier, Printers, Office Equipment, HP, Selling, Customer Service, Leadership, Management, Canon, Managed Services, Ricoh, Direct Sales, Marketing, Customer Retention, Cold Calling, Customer Relations, Consultative Selling, B2B, Sales Presentations, Kyocera, Team Building, Customer Satisfaction, Competitive Analysis, Sales Operations, Print Management, Salesforce.com, Account Management, New Business Development, Sales Management, Key Account Management, Networking, Software Industry, Business to Business..., Lanier, Sales
Education
Jamestown College 1990 — 1995
BA
Servpro Industries March 2014 - Present
Alliance Transport Services 2007 - 2010
Comcast Spotlight November 2005 - October 2007
NCC Media November 2002 - October 2005
Comcast Spotlight July 2000 - October 2002
WSVN CHANNEL 7 August 1999 - July 2000
Skills
Sales, Marketing, Marketing Strategy, Advertising Sales, Media Buying, Online Advertising, Digital Media, Sales Presentations, Cold Calling, Lead Generation, Advertising, Digital Marketing, Media Planning, New Business Development, Account Management, Sales Management, Social Media Marketing, Results driven and goal...
Education
University of Miami 1996 — 2000
Bachelor of Arts (B.A.), Broadcast Journalism and Sociology
J.P. Taravella High School 1992 — 1996
Servpro Industries November 2009 - Present
Servpro Industries January 2006 - October 2009
JCH, LLC February 2003 - December 2005
Gevity March 2002 - February 2003
Averitt Express October 1998 - February 2003
Overseas Air Cargo Co., Ltd. April 1993 - October 1998
Skills
Team Leadership, Problem Solving, Coaching, Contract Negotiation, Management, Team Building, Leadership, New Business Development, Business Development, Customer Service, Mold Remediation, Marketing, Strategic Planning, Sales Management, Business Planning, Operations Management, Restoration, P&L Management, Project Management, Water Damage, Account Management, Direct Sales, Customer Retention, Small Business, Change Management, Key Account Management, Sales Operations, Customer Satisfaction, Building Relationships, Analysis, Sales, Business Strategy, Business Process..., Revenue Analysis, Sales Presentations, Budget Proposals, Communication, Staffing Development, Managed Services, Projects, Written & Oral..., Budgets, Training, Marketing Strategy, Negotiation, Sales Process
Education
University of Missouri-Saint Louis
Bachelor of Science (B.S.), Economics, Business Administration
Aflac February 2014 - Present
Logan's Roadhouse January 2013 - February 2013
Tim Hortons November 2012 - December 2012
Michigan Union Event Services January 2011 - May 2012
Servpro Industries May 2008 - June 2010
Skills
Writing, German, Restaurants, Events, Weddings, Corporate Events, Pro-active Leader, Hiking, Manual Labor, Dog Grooming, Journalism, History, People-oriented, Professional Organizing, Managerial, Managing Associates, Possess strong..., Internships, Travel, Computer-savvy, Driving Performance, Health Insurance, Insurance
Education
University of Michigan 2010 — 2012
Have not yet completed my studies, English Language and Literature, American History (U.S.) and German Language and Literature
Goethe Institute Language School 2011 — 2011
Completion of two four week courses in German Language and Literature, Germanic Languages, Literatures, and Linguistics
E*TRADE Financial June 2013 - Present
Merrill Lynch August 2011 - June 2013
Servpro Industries November 2007 - May 2011
Education
University of Rhode Island - College of Business Administration 2003 — 2007
BA, Marketing & Management
Chick-fil-A-Corporate January 2014 - Present
PureRED February 2013 - May 2013
Servpro Industries June 2012 - December 2012
Skills
Microsoft Office, PowerPoint, Microsoft Excel, Social Media, SQL, Visio, HTML, Microsoft Word, Java, Facebook, Programming, Project Management
Education
University of Georgia - Terry College of Business 2008 — 2012
Bachelor of Business Administration, Management Information Systems
Nielsen Company July 2014 - Present
Grade A Entertainment February 2012 - Present
Aaron's, Inc June 2013 - July 2014
Meijer April 2013 - July 2013
Servpro Industries June 2011 - May 2013
Burger King Corporation June 2011 - November 2011
City of Flint April 2009 - October 2011
Skills
Inventory, Management, Communicaitons, Food, Technology, Business, Entertainment, Event Planning, Leadership, Social Networking, Time Management, Customer Service, Marketing, Research, Public Relations, Sales Management, Sales, Social Media Marketing, Training, Retail
Education
University of Michigan-Flint 2012 — 2015
USAA May 2011 - Present
Servpro Industries August 2005 - January 2007
Sprint/ Nextel 2005 - 2007
Education
H.B. Plant High School 1998 — 2001
Diploma, General
University of South Florida
Business
EVA Business Solutions March 2011 - Present
Servpro Industries June 2010 - Present
Meridian Consultants May 2010 - June 2010
Skills
General Ledger, Financial Accounting, Tax, QuickBooks, Account Reconciliation, Accounts Payable, Payroll, Accounting, Bookkeeping, Journal Entries, Small Business, Accounts Receivable, Multi-State Sales Tax, Financial Reporting, Management Consulting, Payroll Taxes, Sales Tax, Fixed Assets, Strategic Planning, New Business Development, GAAP, Operating Budgets, Capital Budgeting, Cost Accounting, Great Plains Software, Human Resources, Team Leadership, Team Building, Financial Analysis, Corporate Finance, Strategic Financial..., Project Finance, Nonprofits, Cash Flow, Finance, US GAAP, Budgets, Internal Controls, Balance
Education
University of Phoenix 2005 — 2011
Masters, Accounting
Servpro Industries September 2013 - Present
HRB Universal May 2013 - Present
Five Guys Enterprises November 2011 - April 2013
Yum! Brands February 2010 - December 2011
Chick-fil-A May 2001 - March 2007
Skills
Restaurants, Multi-Unit Operations..., Experienced Trainer, New Restaurant Openings, Successful Business..., Inventory Management, Customer Satisfaction, Multi-unit, Restaurant Management, Sales, Franchising, Food Service, Franchise Consulting, Multi-Unit Management, Operations Management, Training, Quick Service, Fast Casual, Income Statement, Hiring, Marketing, P&L Management, Profit, Food Safety, P&L, Sales Operations, Food, Employee Training, Catering, Multi-Unit
Education
University of Georgia - Terry College of Business 1982 — 1986
BBA, Marketing
Servpro Industries January 2013 - Present
Safe Auto Insurance April 2009 - December 2012
U.S. Xpress December 2005 - April 2009
Magnolia Material Handling Installations, LLC June 2005 - June 2006
UnumProvident July 1986 - June 2005
Skills
Strategic Planning, Project Management, Leadership, Negotiation, Business Process..., Mergers, Acquisitions, Divestitures, Finance, Start-ups, Strategy, Software Development, Process Improvement, Program Management, Problem Solving, Business Strategy, Mergers & Acquisitions, Management, Motivation, Information Technology, Disaster Recovery, Security, Software Project..., Enterprise Architecture, ITIL, IT Strategy, Vendor Management, IT Management, Business Analysis, SDLC, Business Process, E-commerce, Integration, IT Operations, Business Intelligence, Project Portfolio..., Risk Management, PMO, PMP, SharePoint, Requirements Analysis, Cross-functional Team..., Governance, CRM, Change Management, Data Center, Cloud Computing, Systems Analysis, Data Warehousing, ERP
Education
University of Kentucky
BS, Accounting
Procter & Gamble October 2010 - Present
Procter and Gamble June 2008 - January 2011
Servpro Industries January 2005 - August 2006
Education
University of Alabama 2006 — 2008
MBA/MS, Enterprise Consulting/Integration
University of Dayton 2000 — 2004
BA, Public Relations/Marketing
Carolyn Christoffersen, Attorney At Law July 2011 - Present
Tressler & Associates, PLLC November 2009 - July 2011
Rochelle McCulloch & Aulds, PLLC November 2008 - October 2009
Servpro Industries September 2007 - October 2008
Dunning Law Group, PLLC August 2005 - September 2007
Education
University of Mississippi School of Law 2002 — 2005
University of Mississippi 2001 — 2002
Masters of Accounting, Accounting
University of Mississippi 1997 — 2001
Bachelors of Accounting, Accounting
Servpro Industries March 2013 - Present
Action Industrial Group July 2010 - March 2013
Southern Pump and Tank May 2008 - July 2010
Briggs Equipment 2007 - 2008
blanchard caterpillar 2002 - 2007
datastream systems 2000 - 2002
Skills
Sales Operations, Solution Selling, Budgets, Marketing, Sales, Cold Calling, Management, Negotiation, Customer Service, Project Management, Leadership, Procurement, Analysis, Sales Management, Purchasing, Training, Team Building, Sales Process, Direct Sales, Microsoft Excel, Operations Management, Microsoft Office, Trade Shows, Process Improvement, Account Management, Manufacturing, Six Sigma, Team Leadership
Education
University of South Carolina-Columbia 1991 — 1995
Bachelor of Arts (BA), Minor in English, Sociology
West Florence High School 1987 — 1991
3.5
Servpro Industries April 2012 - Present
Skills
New Business Development, Project Management, Business Development, Strategic Planning, Account Management, Business Strategy, Public Relations, Team Leadership, Sales Management, Marketing, Sales, Marketing Strategy, Team Building, Contract Negotiation, Entrepreneurship, Strategic Partnerships, Sales Process, Sales Operations, Start-ups, Leadership, Direct Sales, Lead Generation, Selling, Cold Calling, B2B
Education
The University of Montana
Servpro Industries May 2009 - Present
Southwestern Company 2001 - 2004
Education
University of Rhode Island - College of Business Administration 2000 — 2004
Warehouse Manager or Distribution Center manager in transition April 2014 - Present
GPP (Globe Pequot Press) May 2012 - December 2012
Servpro Industries August 2008 - August 2011
ITW CIP October 2006 - January 2008
Hennessy Industries, Inc January 2006 - September 2006
Covalence Adhesives (formerly Tyco Adhesives) December 1995 - August 2005
Skills
Inventory Management, Supply Chain, Operations Management, Continuous Improvement, Process Scheduler, Procurement, Project Planning, Purchasing, Team Leadership, Agile Project Management, Inventory Control, Supply Chain Management, Logistics, Process Improvement, Kanban, Materials Management, MRP, Strategic Planning, Manufacturing, Contract Negotiation, Project Management, Budgets, Management, Supply Management, Leadership, Customer Service, Warehousing, Shipping, Distribution Center..., Pricing, Forecasting, P&L Management, Demand Planning, Six Sigma, Lean Manufacturing, Team Building, Transportation, Negotiation, Change Management, Sales Management, Sales Operations, Product Development, Value Stream Mapping, Cross-functional Team..., Sales, Materials, Global Sourcing, 5S, Account Management, Kaizen
Education
United States Naval Academy 1980 — 1984
Bachelor Of Science, Electrical Engineering
Corinth Central School 1976 — 1980
HS Diploma, College/University Preparatory and Advanced High School/Secondary Diploma Program
Servpro Industries April 2012 - Present
Education
University of Phoenix 2011 — 2015
Servpro Industries September 2014 - Present
Asurion September 2013 - September 2014
Macy's Logistics & Operations October 2009 - August 2013
Gaylord Entertainment August 2002 - October 2008
Gaylord Entertainment Company July 1995 - August 2002
Westinghouse Savannah River Company August 1989 - April 1995
Westinghouse Savannah River Company 1985 - 1995
Morrison-Knudsen Ferguson Construction February 1985 - August 1989
Skills
AutoCAD, Project Management, Customer Service, Accounts Payable, Training, Facilities Management, Microsoft Excel, Engineering, Process Scheduler, Access, Construction, Budgets, Sales, Contract Negotiation, Management, Renovation, Microsoft Office, Outlook, Team Building, Project Planning
Education
University of South Carolina-Aiken 1979 — 1984
BS, Accounting, Computer Science
Servpro Industries June 2013 - Present
Accudata Market Research Inc. January 2012 - June 2013
Polaris Suzuki Yamaha of Nashville April 1996 - January 2012
Skills
Sales Management, Strategic Planning, Marketing Strategy, New Business Development, Negotiation, Business Strategy, Team Building, Inventory Management, Budgets, Forecasting, Customer Satisfaction, Process Improvement, Competitive Analysis, Business Planning, Market Research, B2B, Account Management, Start-ups, Market Planning, Sales Operations
Education
University of Mississippi 1988 — 1992
Herrin Hospitality January 2009 - Present
Yum! Brands June 2009 - November 2014
The Home Depot July 2007 - January 2009
Servpro Industries January 2003 - July 2007
Gaylord Opryland Hotel and Convention Center January 1997 - January 2003
Skills
Event Management, Trade Shows, Meeting Planning, Strategic Planning, Hotels, Event Planning, Sales, Hospitality, Corporate Events, Customer Service, Hospitality Industry, Budgets, Food & Beverage, Public Relations, Marketing Communications, Marketing, Location Intelligence
Education
University of Alabama 1984 — 1988
BA, Communications - Public Relations
Harry S Truman High School 1981 — 1984
Guardian Restoration November 2014 - Present
Universal Restoration Services February 2012 - March 2013
Servpro of Central St. Petersburg / Pinellas Park January 2005 - February 2012
Servpro Industries March 2002 - December 2004
Smart Corporation 1999 - 2002
Skills
Mold Remediation, Water Damage Restoration, Area Rug Cleaning, Mold, Insurance, Fire Restoration, Strategic Planning, Management, Leadership, Water Damage, Restoration, Water, Budgets, Carpet Cleaning, Claim, Claims Management, Contract Negotiation, Customer Satisfaction, Customer Service, Emergency Services, Fire Management, Flooring, Indoor Air Quality, Mitigation, Negotiation, Operations Management, Property Damage, Quality Assurance, Sales, Construction, Project Management, Remediation, Construction Management, New Business Development, Asbestos, Marketing, Property
Education
University of Cincinnati 1986 — 1991
BA, Economics
Massillon Washington High School 1983 — 1986
GREENECO BUILDERS February 2011 - June 2013
Servpro Industries September 2009 - November 2010
Airteam Ltd October 2006 - April 2009
Ryland Homes April 2004 - August 2006
KB Home May 1999 - April 2004
Education
University of Houston 1994 — 1999
Bachelors, Sociology
Servpro Industries March 2014 - Present
Dollar General November 2011 - March 2014
Dollar General September 2010 - November 2011
Dollar General July 2004 - September 2010
Skills
Leases, Retail, Customer Service, Forecasting, Team Building, Profit, Microsoft Office, Management, POS, Leadership, Negotiation, Coaching, Process Improvement, Access, Microsoft Excel, Strategic Planning, PowerPoint, Vendor Management, Analysis, Microsoft Word, Visio, Business Analysis, Project Management, Time Management, Change Management, Corporate Real Estate, Inventory Management, Process Scheduler, Training, Inventory Control, JDA, Project Planning, Outlook, Contract Negotiation, Planograms, Teamwork, Team Management, Software Documentation
Education
Trevecca Nazarene University 2010 — 2011
Business Administration, Management and Human Resources
Volunteer State Community College 2007 — 2009
Business Management
Project Management Institute
PMP Certification
Servpro Industries December 2010 - Present
Lowe's Home Improvement April 2004 - November 2010
Skills
Business Development, Customer Satisfaction, Sales, Account Management, Sales Operations, Cold Calling, Direct Sales, Sales Management, Team Building, Marketing, New Business Development, Customer Retention, Sales Process, Selling, Customer Service, Contract Negotiation
Education
University of Mississippi 1991 — 1995
BBA
Servpro Industries May 2002 - Present
Skills
Account Management, Insurance, Customer Service, Strategic Planning, Budgets, Operations Management, Leadership, Customer Satisfaction, Sales, Sales Management, Contract Negotiation, New Business Development, Team Building, Management, Process Improvement, Small Business, Inventory Management, Coaching, Training, Marketing, Public Speaking, Team Leadership, Mold Remediation, Process Scheduler, Water Damage, Negotiation, Analysis, Mold, Employee Relations, Purchasing
Education
Trevecca Nazarene University
Bachelor of Arts (B.A.), Business Management and Human Relations
Trevecca Nazarene University
B.A., Business Management and Human Relation
Volunteer State Community College
Associate of Applied Science, Business Administration
Retirement/Sabbatical November 2014 - Present
NIC Global July 2014 - November 2014
Servpro Industries May 2011 - July 2014
Kelly & Smith Law Offices March 2009 - October 2010
Peterbilt Motors Company October 1983 - February 2007
Skills
Employee Relations, Human Resources, Onboarding, Recruiting, Employee Benefits, Payroll, Benefits Administration, New Hire Orientations, Leadership, Management, Customer Service, Coaching, Labor Relations, Process Scheduler, Hiring, Leadership Development, Temporary Placement, Performance Management, Salary Administration, Process Improvement, Microsoft Office, Budgets, Employee Training, Office Administration, Team Building, Organizational..., Proofreading, File Management, Office Management, Training, Talent Management, Interviews, Talent Acquisition, Analysis, FMLA, Accounts Receivable, Applicant Tracking..., Program Management, Succession Planning, Benefits Negotiation, Salary Packaging
Education
Trevecca Nazarene University 1988 — 1989
B.S., Management of Human Resources
Millworks Construction, LLC May 2014 - Present
Servpro Industries September 2012 - May 2014
Brightclaim July 2006 - April 2014
INSURANCE ADJUSTER June 2006 - April 2014
Team One Adjusting Services, LLC 2008 - 2012
Information Control Corporation May 2005 - June 2006
Skills
Property Damage, Xactimate, Loss Adjusting, Storm Damage, Catastrophic Loss, Liability, Hurricane, Tornado, Fire Loss, flood Loss, P&C License, Claims Resolution, Commercial Insurance, Underwriting, Property & Casualty..., General Insurance, Property Claims, Insurance Adjusting, Workers Compensation, Reinsurance, Claims Handling, Adjustments, Liability Analysis, Claim, Claim Investigation, Claims Management, Insurance, Subrogation, Professional Liability, Adjusters, Commercial Lines, Large Loss, Casualty Claims, Flood, AIC, Mold Remediation, Water Damage, Third Party Liability, Homeowners, Flood Insurance, Claims Review, Commercial Claims, Property, Windstorm, Legal Liability, Inland Marine, Catastrophe, Litigation Management, Casualty, Auto Claims
Education
University of Central Florida 2011 — 2012
Insurance Claims
United States Air Force 1986 — 1988
Structural engineering
United States Air Force Academy 1986 — 1988
Bachelor of Business Administration (B.B.A.)
Etowah county Trade school 1983 — 1986
Diploma
Exclusive Properties Charleston March 2013 - Present
Williams Knife Co. September 2012 - 2013
Servpro Industries August 2011 - April 2012
BHG - Harry's Bar & Grill 2010 - 2012
Champion Trace Golf Course 2009 - 2011
Murrays' Restaurant 2003 - 2010
Energy Insurance Agency 2001 - 2009
Skills
Customer Service, Sales, Marketing, Account Management, Sales Management, Social Media Marketing, Team Building, Event Planning, Public Speaking, Microsoft Office, Insurance, Sales Operations, Direct Sales, Strategic Planning, PowerPoint, Contract Negotiation
Education
University of Kentucky
Bachelor of Arts, Psychology
Model Laboratory
Servpro Industries September 2014 - Present
State Farm December 2011 - September 2014
Guitar Center July 2008 - December 2011
Skills
Social Media, Microsoft Office, Event Planning, Editing, Customer Service, Public Speaking, Research, Leadership, Team Building, Microsoft Excel
Education
University of Kentucky
Associate's degree
Edico Incorporated December 2009 - Present
Servpro Industries August 2011 - March 2012
Servpro Industries 2011 - 2012
Skills
Microsoft Excel, Microsoft Word, Microsoft Office, QuickBooks, People Skills, Management, Sales, Purchasing, Personnel Management
Education
University of Alabama 2006 — 2009
Bachelor of Science (B.S.), Finance, General
ULM College of Business March 2013 - Present
Servpro Industries July 2010 - September 2010
Creed & Creed Law Offices May 2009 - June 2010
Skills
Critical Thinking, Keen Listener, Social Listening, Analysis, Business Analysis, Sports Writing, Data Analysis, Policy Analysis, Market Research, Social Media, Social Sciences, Politics, Political Science, Intuitiveness, Intuition
Education
University of Louisiana at Monroe 2009 — 2015
Computer and Information Systems Security/Information Assurance
Self Employed August 2014 - Present
Servpro Industries June 2013 - Present
National Home Insurance Company June 1993 - May 2013
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, Customer Service, Research, Teamwork, Social Media, Public Speaking, English, Access, Insurance Adjusting, Reserves, Marketing, Data Entry
Education
University of Phoenix 2000 — 2018
Servpro Industries July 2010 - Present
Real Estate Investment and Management February 2001 - December 2009
AXA Advisors May 2006 - August 2009
Blade Barber College August 2004 - May 2009
Procter & Gamble August 1997 - May 2001
Skills
Business Development..., Sales, Financial Analysis, Strategic Financial..., Technical Sales..., Finance, Business Development, Small Business, Sales Operations, Problem Solving, Marketing Strategy, Insurance, Marketing, Recruiting, Training, Budgets
Education
Tuskegee University 1992 — 1997
Bachelor of Science (B.S.), Chemical Engineering
Jesuit High School 1988 — 1992
High School Diploma