Southwestern Bell Telephone Company
Industry: Company
DescriptionSouthwestern Bell Telephone Company is a wholly owned subsidiary of AT&T. It does business as other d/b/a names in its operating region, which includes Arkansas, Kansas, Missouri, Oklahoma, Texas, and portions of Illinois. The company is currently headquartered in Dallas, Texas at One AT&T Plaza. Headquarters: Dallas, TX CEO: Mark Keiffer (Dec 24, 2007–) Founded: 1882 Parent organizations: Bell Telephone Company (1882–1899), AT&T Corporation (1899–1983), AT&T (1984–) Subsidiary: AT&T Messaging LLC Areas served: Arkansas, Kansas, Missouri, Oklahoma, Texas
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Southwestern Bell Telephone Company Employees
AT&T January 2000 - December 2014
Southwestern Bell Telephone Company August 1997 - January 2000
Skills
VoIP, Troubleshooting, Telecommunications, Technical Support, Call Centers, LAN-WAN, Customer Satisfaction, Computer Hardware, DSL, Wireless Networking, Cabling, Telephony, Computer Network..., WAN, Software Installation, Customer Experience, Ethernet, IP, Switches, Routers, Network Design, TCP/IP, Team Leadership, Hardware, Infrastructure, Network Administration, Broadband, Uverse, POTS - Telephone Service, Mathematics, Wireless, Windows 7, Customer Service, Networking, Mobile Devices, Data Center, Sales, Microsoft Office, Microsoft Excel, Microsoft Word, Cat5e, Cat6, Cisco Technologies, Cisco Routers
Education
North Lake College
Currently Working on A+, PC Pro, and CISCO Certifications, Computer and Information Sciences and Support Services, 4.0
Eastfield College 2012 — 2013
TKT Electronics Certification, TKT Certification for AT&T, GPA 4.0
Pace University-Pleasantville/Briarcliff Campus 2002 — 2002
NACTEL Telecommunications Degree, Associates of Science in Applied Informaton Technology, GPA 3.43
The University of Texas at Arlington 1999 — 2000
Electrical, Electronic and Communications Engineering Technology/Technician
Del Mar College 1996 — 1996
Associate's Degree, Pre-engineering, GPA 3.67
Del Mar College 1991 — 1992
Pre-Engineering, GPA 3.67
W.B. Ray High School 1987 — 1991
High School, Honors, GPA 90
Bank of America May 2009 - Present
T-Mobile November 2008 - April 2009
Verizon/Idearc Media Corporation April 2000 - August 2008
AT&T January 1979 - June 1998
Southwestern Bell Telephone Company December 1972 - December 1978
Skills
Call Centers, Certified Quality..., Operational Excellence, Quality Assurance, Quality Management, Quality Auditing, Risk Management, Change Management, People-oriented, Customer Experience, Customer Satisfaction, Customer Oriented, Customer Retention, Customer Service, Exceptional People..., Thought Leadership, Teamwork, Coaching, Team Leadership, Team Building, Team Management, Team-oriented, Team Effectiveness, Operations Management, Strategic Planning, Business Strategy, Critical Thinking, Creative Problem Solving, Achieving Results, Result Oriented, Business Process..., Organizational..., Driving Results, Managing Start-ups, Financial Risk, Credit Risk, Process Improvement, Process Optimization, Process Management, Microsoft Office, PowerPoint, Compliance, Microsoft Excel, Operational Risk..., Associate Development, Associate Engagement, Managing Deadlines, Managing Workflow, Banking, Credit
Education
Richland College 1972 — 1973
Undergraduate Work, Business Administration and Management, General
Office Depot January 2015 - Present
PCM April 2014 - December 2014
Dell 2011 - 2013
Dell 2004 - 2011
Dell 2000 - 2004
Dell January 1999 - January 2000
Dell January 1998 - January 1999
Centex Beverage, Inc. 1987 - 1998
CMC Electronics 1985 - 1987
Southwestern Bell Telephone Company 1978 - 1985
Skills
Salesforce.com, Key Account Management, Sales Operations, Sales Process, Teamwork, Deal Closure, Enterprise Software, Direct Sales, Business Alliances, Management, Listening to customers, Closing Deals, Revenue Streams, Partner Management, Empathy, Channel Partners, Solution Selling, Account Management, Virtualization, VMware, SaaS, Storage, Sales, Cloud Computing, Software Industry, Storage Solutions, Managed Services, Professional Services, Storage Virtualization, HP, Resellers, Selling, Go-to-market Strategy, Channel Sales, Demand Generation, SMB, Complex Sales, Lead Generation, Pre-sales, Unified Communications, Enterprise Storage
Education
Texas Tech University
Bachelor of Arts (B.A.), Telecommunications and Business Management
Ericsson November 2014 - Present
Ericsson May 2014 - November 2014
Tangent International July 2012 - January 2013
AT&T January 2010 - December 2011
AT&T November 2007 - December 2009
Southwestern Bell Telephone Company June 2000 - November 2007
Skills
WFA, GRETA, NMA, TIRKS, TL1 Sendall, BMP, CTP, Frame Relay, T1, Wireless, Telecommunications, DSL, DS3, SS7, MPLS, Troubleshooting, Computer Network...
Education
DeVry University 1998 — 2000
Associate's degree, Electrical, Electronics and Communications Engineering
Healthcare Solutions Team August 2014 - Present
Anthem Blue Cross and Blue Shield March 2008 - December 2012
Southwestern Bell Telephone Company January 1976 - June 2006
Skills
Customer Service, Administrative..., Health Insurance, Microsoft Excel, Microsoft Word, Microsoft Office, Benefits Administration, Process Improvement, Insurance, Project Planning, Event Planning, Sales Management, New Business Development, Outlook, Sales, Team Building, Customer Satisfaction, Call Centers, Analysis, Access, Account Management
Education
St. Louis Community College 1975 — 1977
Laboure High School 1971 — 1974
Worden Martin - Ford City August 2003 - Present
Illini Nissan 2003 - Present
Champaign Telephone Company June 1993 - January 2003
AT&T January 1989 - December 1990
Southwestern Bell Telephone Company June 1985 - January 1989
Southwestern Bell Telephone Company March 1975 - June 1985
Illinois Bell Telephone Company October 1959 - March 1975
Skills
Engineering, Construction, CAD, Warehousing, Distribution Center..., Social Media, Microsoft Office, Marketing Strategy, Marketing Communications, Marketing, Customer Service, Automotive, Public Relations, Social Media Marketing, Project Management, Microsoft Excel, Management, Product Development, Business Development, Process Scheduler, Telecommunications, Team Building, Negotiation, Microsoft Word, Sales Process, Facilities Management, Analysis, Team Leadership, Training
Education
Houston Baptist University, Belleville Area College, Dallas Baptist University 1978 — 2000
None, System development & Business
AT&T December 2014 - Present
AT&T Services, Inc. October 2003 - December 2014
SBC Services, Inc. August 2001 - October 2003
SBC Services, Inc. October 1997 - August 2001
Southwestern Bell Telephone Company November 1995 - October 1997
Southwestern Bell Telephone Company January 1991 - November 1995
Southwestern Bell Telephone Company December 1988 - January 1991
Southwestern Bell Telephone Company November 1984 - December 1988
Southwestern Bell Telephone Company October 1981 - November 1984
Southwestern Bell Telephone Company September 1980 - October 1981
Skills
Telecommunications, Enterprise Software, Team Building, Project Management, Business Process..., Contract Negotiation, Customer Service, Avaya, Management, Program Management, ATM networks, Cross-functional Team..., Operations Management, Strategic Planning, Call Center, Budgets, Sales Management, Leadership, Account Management, New Business Development, Process Improvement, Vendor Management, Solution Selling, Mobile Technology, Sales, Supply Chain Management, Managed Services, Cloud Computing, Coaching, Call Centers
Education
Southern Methodist University 1981 — 1984
Master of Business Administration (M.B.A.), Finance, General
Southern Methodist University 1976 — 1978
Bachelor of Business Administration (B.B.A.), Finance, General
First Evangelical Free Church of Manchester June 2001 - August 2015
Perspectives on the World Christian Movement March 2014 - December 2014
AT&T November 2012 - January 2014
AT&T September 2010 - November 2012
AT&T May 2005 - August 2010
AT&T May 2001 - May 2005
Southwestern Bell Telephone Company September 1993 - May 2001
Skills
Documentation, Requirements Analysis, Testing, MS Project, Team Building, Technical Support, Software Documentation, Business Analysis, Project Planning, Project Management, Management, Analysis, Business Requirements, Training, Nonprofits, Data Analysis, Consulting, Information Technology, Coaching, Customer Service, Microsoft Office, Microsoft Excel, Microsoft Word, Teamwork, PowerPoint, Teaching, Databases, Process Improvement, Microsoft Project, Strategy
Education
University of Kansas 1976 — 1979
Master of Arts, Mathematics Education; Mathematics
Northern State University 1972 — 1976
Bachelor of Arts, Mathematics Education; Mathematics
Aberdeen Central High 1968 — 1972
BS Intro, Life
May Overby
OM Tiffany
Simmons Jr. High
Kid Stuff, Kid Stuff
Universal Athelete Manangement Group April 2012 - Present
Southwestern Bell Telephone Company April 1990 - May 2012
Skills
•Accounting Software..., Apple or Macintosh..., •Database Software..., •Data Entry Terminal..., •Desktop Publishing..., Software Installation, Team Building, Strategic Planning, Social Networking, Customer Service, Leadership, Microsoft Office, Public Relations, Public Speaking, Social Media Marketing, Social Media
Education
Grambling State University 1989 — 1993
Bachelor's degree, Telecommunications Engineering, 3.4
Retired and enjoying life. April 2015 - Present
AT&T 2000 - March 2015
SBC 1992 - 2000
SBC 1985 - 1992
SBC 1984 - 1985
Southwestern Bell Telephone Company 1979 - 1984
Wagner Electric Company 1977 - 1979
Skills
Wireless, Telecommunications, VoIP, Solution Architecture, Enterprise Architecture, System Requirements, SDLC, Software Development, System Architecture, Visio, Testing
Education
Saint Louis University 1990 — 1995
Master of Business Administration (MBA)
University of Missouri-Saint Louis 1973 — 1977
Bachelor of Science (BS), Chemistry
Page/ September 2014 - Present
JBryantBoyd - Design Build July 2013 - September 2014
Self Employed August 2009 - July 2013
Custom Design Services May 2006 - January 2009
Moulin & Associates, Inc. August 2004 - November 2004
Moulin & Associates, Inc August 2004 - November 2004
Southwestern Bell Telephone Company April 1997 - June 2003
Skills
SketchUp, AutoCAD, Design Research, Revit, Submittals, Interior Design, Sketching, LEED AP, Green Building, Construction, 3D rendering, Renovation, Drawing, Photoshop, InDesign, Sustainable Design, Architectural Design, Mixed-use, BIM, Residential Design, AutoCAD Architecture, Architectural Drawings, Architecture
Education
New York Institute of Technology 2002 — 2008
Bachelor, Architecture
New York University School of Continuing & Professional Studies
The University of Texas at Austin 1992 — 1996
Fine Arts, Art History
Gateway Alliance for Compassionate Care at End-of-Life April 2009 - Present
ACE for Seniors Advocacy Choice Education January 2013 - Present
Brooking Park February 2015 - May 2015
Brooking Park February 2014 - April 2014
Right at Home St. Louis June 2008 - June 2012
MBJ Partners, LLC January 2009 - May 2012
JJK Investment Group, LLC January 2006 - May 2012
Brett & Hauer Video Productions January 1995 - March 2012
SBC Communications January 1998 - December 2000
Southwestern Bell Telephone Company January 1992 - January 1998
Skills
Elder Care, Private Duty, Customer Service, End-of-life, Hospice & Palliative..., Home Care, Healthcare, Patient Advocacy, Senior Living..., Long-term Care, Ethics, Event Planning, Public Speaking, Board of Directors, Marketing, Hospitals, Strategic Planning, Team Building, Healthcare Management, Coaching, Empower, Entrepreneurship, Leadership, Management, Training, Sales Process, Market Research, Seniors, Customer Retention, Marketing Strategy, Time Management, New Business Development, Caregiving, Rehabilitation, Compassion, Community Outreach, Relationship Building, Video Production, Personal Development, Leadership Development, Networking, Mentoring, Life Transitions, Photography, Education, Workshops, Transformational Life..., Holistic Health, Meditation, Wellness
Education
Lindenwood University
Master of Science (M.S.), Corporate & Industrial Communications
Lindenwood University
Bachelor’s Degree, Mass Communication/Media Studies
The Prestigious Mark November 2012 - Present
RDJA Wireless Asset Management September 2009 - Present
USAA November 1987 - September 2009
Central Telephone Company July 1986 - November 1987
Southwestern Bell Telephone Company November 1985 - July 1986
Professional Telephone Systems, Inc. November 1982 - November 1985
Telecommunications Systems, Inc. July 1981 - November 1982
Central Telephone Company December 1976 - July 1981
Western Electric June 1970 - December 1976
Skills
Customer Service, Microsoft Excel, Windows, Troubleshooting, Project Planning, Management, Team Building, Telecommunications, Microsoft Word, Analysis, Hardware, Software Documentation, Training, Leadership, Team Leadership, Process Improvement, Access, Call Centers, Sales, Wireless, Vendor Management
Education
Hinkley High School
Our Lady of the Lake University
The Vantek Group November 1989 - Present
Sterling Direct 1998 - 2001
Williams Telecommunications 1985 - 1988
MCI Corporation 1983 - 1984
Southwestern Bell Telephone Company 1973 - 1983
Skills
Business Analysis, Requirements Analysis, Business Process..., Project Management, Project Portfolio..., Process Improvement, Management Consulting, Change Management, Business Intelligence, Program Management, IT Strategy, IT Management, Strategic Planning, Team Leadership, Management, Integration, Vendor Management, Leadership, ERP, Training, Consulting, CRM, SDLC, Strategy
Education
Southern Methodist University 1968 — 1973
BSIE, Computer Science & Business
Chris W. McCallister Architect December 2009 - Present
CBRE October 2007 - December 2009
CBRE 1998 - 2009
Trammell Crow Company September 2001 - October 2007
Trammell Crow Company September 2001 - October 2007
Lincoln Property Company March 1998 - September 2001
Aguirre Corporation May 1996 - March 1998
Southwestern Bell Telephone Company November 1993 - November 1995
Southwestern Bell Telephone Company March 1984 - November 1993
Daniel Construction Company October 1982 - March 1984
Education
Clemson University
Bachelor of Architecture
Clemson University
Bachelor of Science
Kempf and Associates, PLLC January 2012 - Present
Hameline and Eccleston, LLP January 2009 - January 2012
R. L. Marsh and Associates February 2008 - December 2008
Dorado Exploration Inc. September 2006 - February 2008
SBC January 2000 - November 2000
SBC Technology Resources January 1992 - January 2000
Southwestern Bell Telephone April 1989 - December 1991
Southwestern Bell Telephone Company November 1977 - April 1989
Black and Veatch May 1976 - November 1977
Skills
Energy Industry, Leadership, Management, Legal Research, Oil & Gas Law, Property Law, Energy Law, Title Opinions, Oil & Gas Industry, Natural Gas, Trade Secrets, Real Estate, Titles, Joint Ventures, Division Orders, Legal Writing, Civil Litigation, Litigation, Contract Negotiation
Education
Southern Methodist University Dedman School of Law 2003 — 2006
JD, Intellectual Property Law & Energy Law
Southern Methodist University 1995 — 1998
MS, Telecommunications Mgmt (EE variant)
University of Missouri-Rolla 1974 — 1976
BS, Civil Engineering
Goodman Manufacturing June 2015 - Present
Shred-it January 2015 - June 2015
The Korte Company December 2013 - November 2014
Bank of America November 2011 - May 2012
US Department of Health and Human Services October 2010 - May 2011
Swails Commercial Contractors May 2009 - February 2010
Southwestern Bell Telephone Company May 1999 - February 2006
Skills
Customer Service, Spanish, Microsoft Excel, Time Management, Public Speaking, Public Relations, Microsoft Office, Employee Relations, Microsoft Word, Outlook, Team Leadership, Team Building, Real Estate, PowerPoint, Human Resources, Recruiting, Teamwork, Research, Social Media, High Organizational..., Office Administration, Office Management, Customer Satisfaction, Data Entry, Residential Homes, Photoshop, SAP, QuickBooks, Comparative Market..., Accounts Payable, Accounts Receivable, SharePoint, Budgets, Leadership, Sales, Training, Invoicing, Accounting, New Hire Orientations
Education
University of Phoenix 2008 — 2014
Bachelors of Science (B.S.), Human Resources Management/Personnel Administration, General, 3.4
Texas Southmost College 1991 — 1993
Bachelor's degree, Accounting
sr4 Partners 2009 - Present
Freelance Corporate Writer 1980 - Present
Southwestern Bell Telephone Company 1976 - 1980
Southwestern Bell Telephone Company 1974 - 1976
The Alvin Sun Newspapers 1973 - 1974
The Cypress Creek Tribune 1972 - 1973
Southwestern Bell Telephone Company 1969 - 1972
Education
Texas Tech University 1965 — 1969
B.A., Journalism
Believers Broadcasting ( KVJS 88.1 fm) July 2013 - Present
Tucker Electronics January 2013 - June 2013
HP Enterprise Services August 2008 - June 2011
Electronic data Systems November 1999 - July 2008
Electronic Data Systems April 1999 - November 1999
Electronic Data Systems August 1997 - March 1999
Electronic Data Systems March 1996 - July 1997
Electronic Data Systems March 1995 - March 1996
Appleton Electric September 1991 - March 1995
Southwestern Bell Telephone Company September 1981 - September 1989
Education
Bryn Mawr College 1976 — 1980
BA, English
East Texas State University
Graduate work, Information Science / Education
Kennedy and Coe, LLC November 1974 - Present
Safeway 1973 - 1974
Southwestern Bell Telephone Company 1971 - 1973
Skills
Income Tax, Accounting, Family Business, Auditing, Financial Reporting, QuickBooks, Financial Accounting, Bookkeeping, Tax Returns, Corporate Tax, Estate Planning, Payroll, Estate Tax Planning, Trusts
Education
Fort Hays State University 1970 — 1971
Accounting
The Brotherhood of Christian Fellowship for Ex-Offenders, Family, and Friends Truck DriverCRSTJune 1986 - 2000
Americana Hotel 1980 - 1985
Southwestern Bell Telephone company 1980 - 1982
Americana Hotel 1980 - 1981
Kmart 1979 - 1980
Popeye's Fried Chicken 1978 - 1980
Education
College of Charleston 1978 — 1980
Master's, Political Science
Polytechnic Senior High School 1971 — 1974
Judson ISD October 2007 - Present
Citi May 1992 - January 1999
Southwestern Bell Telephone Company December 1990 - May 1992
Skills
Access Control, Surveillance, Technical Support, Troubleshooting, Team Building, Customer Service, Computer Hardware
Education
San Antonio College 1988 — 1990
Electronics
CBM Inc August 2008 - Present
Teleworld Staffing April 2007 - May 2008
Tricorp 2006 - 2007
Arrival Communications November 2005 - June 2006
Road Warrior November 2003 - November 2005
Southwestern Bell Telephone July 1997 - October 2003
Southwestern Bell Telephone Company July 1992 - July 1997
Southwestern Bell Telephone August 1980 - June 1992
South Western Bell Telephone April 1977 - August 1980
Pacific Bell Telephone November 1972 - April 1977
Skills
Account Management, Management, Training, Selling, Wireless, Sales Operations, Sales Management, Telecommunications, Customer Service, Strategic Planning, Team Building, Marketing, VoIP, Broadband, Direct Sales, Sales
Education
Institute for Professional Advancement 2009 — 2009
CSP, Consultative Selling
San Jacinto College
Aeronautics/Aviation/Aerospace Science and Technology, General
Crescenta Valley High School 1969 — 1971
Retired from Gerald Hammon Realty September 2008 - Present
Keller Williams Realty Emerald Coast May 2012 - October 2012
Real Estate Broker/Agent at various companies September 2002 - September 2008
Walt Disney World January 2000 - January 2004
Nortel Networks January 1991 - September 2001
Southwestern Bell Telephone Company April 1966 - December 1991
Skills
Technical Training, Real Estate, Telecommunications, Investment Properties, Relocation, Residential Homes, Selling, Sellers, First Time Home Buyers, Short Sales, Luxury, Referrals, Foreclosures, Investors, Investments, Contract Negotiation, Commercial Real Estate, Real Estate Development
Education
University of Arkansas at Little Rock 1972 — 1974
Arkansas State University 1970 — 1971
AT&T U-VERSE August 2012 - Present
AT&T U-VERSE April 2007 - August 2012
AT&T June 2003 - April 2007
Southwestern Bell Telephone Company May 2001 - June 2003
Southwestern Bell Telephone Company April 2000 - May 2001
Boeing Aerospace March 1998 - March 2000
Skills
Servers, LAN-WAN, Telecommunications, IPTV, Troubleshooting, Provisioning, Networking, Windows Server, ATM networks, Technical Support, Testing, Training, Program Management, DSL, Broadband, Management, Process Improvement, Network Design, MPLS, Frame Relay, Team Leadership, Microsoft Certified..., WAN, IP, Disaster Recovery
Education
California State University-East Bay
Bachelor's degree, Finance, General
Residence June 2011 - Present
University of Guam January 2006 - May 2011
Orleans Parish Public Schools August 2002 - June 2004
Thackerville Public Schools July 1998 - June 2002
Pauls Valley High School July 1997 - June 1998
Goad Middle School July 1994 - June 1997
Northwestern Oklahoma State University August 1989 - May 1994
Oklahoma State University June 1987 - August 1988
McGraw-Hill January 1984 - January 1987
Southwestern Bell Telephone Company January 1979 - January 1984
Skills
Teaching, Research, Curriculum Development, Public Speaking, Higher Education, Educational Leadership, Instructional Design, Distance Learning, Staff Development, University Teaching, Tutoring, Curriculum Design, Community Outreach, Classroom, Leadership Development, E-Learning, Editing, Program Development, Program Evaluation, Faculty Development, Grants, Blended Learning, Training, Grant Writing, Public Relations, Non-profits, Student Affairs, Fundraising, Data Analysis, Proposal Writing, PowerPoint, Microsoft Office, College Teaching, Lecturing, International Education, Creative Writing, Event Planning, Teaching Writing, Microsoft Word, Educational Technology, Copy Editing, Qualitative Research, System Administration, Strategic Planning, Customer Service, Teacher Training, Instructional Technology, Microsoft Excel, Intercultural..., Social Media
Education
Oklahoma State University 1988 — 1991
Ed.D., Educational Administration
University of Central Oklahoma 1976 — 1978
Master's of Science, Educational Administration
University of Oklahoma 1968 — 1970
B.S. Speech Education, Speech and Language Arts
Coffey & Latiolais, LLP 2005 - Present
Paralegal Division of the State Bar of Texas 2012 - 2015
Southeast Texas Association of Paralegals (SETAP) 2004 - 2015
Germer Gertz, LLP 2004 - 2005
AT&T 1996 - 2003
MehaffyWeber, P.C. 1993 - 1996
Strong Pipkin Bissell & Ledyard, L.L.P. 1989 - 1993
Southwestern Bell Telephone Company 1976 - 1988
Skills
Litigation Support, Legal Research, Legal Assistance, Notary Public, Litigation, Product Liability, Contract Negotiation, Document Review, Legal Writing, Civil Litigation, Trials, Lexis, Commercial Litigation, Legal Documents, Westlaw, LexisNexis, Personal Injury
Education
Lamar University 1988 — 1990
Associate, Paralegal Studies
Lamar University 1972 — 1975
Associate, Office Administration
Thomas Jefferson High School 1969 — 1972
ReMax Innovations April 2011 - August 2013
Park Hill School District 1991 - 1998
Southwestern Bell Telephone Company 1976 - 1983
Skills
Sellers, Real Estate, Residential Homes, Negotiation, Customer Service, First Time Home Buyers, Short Sales, Foreclosures
Education
Northwest Missouri State University
Oak Park Senior HIgh
Austin Community College August 2010 - November 2012
Dynamic Technical Servces, L.P. March 2007 - December 2007
EXPERIENCEDynamic Technical Services March 2007 - December 2007
AT&T March 2001 - December 2002
Southwestern Bell Telephone Company March 2001 - December 2002
Engineering Design January 1998 - January 2001
AT&T 1998 - 2001
S&H Consultants January 1997 - January 1998
S&H Consultants 1997 - 1998
Public Utility Commission of Texas January 1992 - January 1997
Skills
MS Word, Excel, PowerPoint, Software Documentation, Project Planning, Management, Editing, Human Resources, Engineering, Procurement, Lotus Notes, Microsoft Office, Construction, Windows, Project Management, Microsoft Word, Teaching, Team Leadership
Education
Austin Community College 2010 — 2014
Health Information Management
Sawyer College of Business 1971 — 1972
Secretarial
EDUCATIONAustin Community College
Bachelor of Science degree, Health Information Management
Century 21 Breeden Realtors October 2010 - Present
SPRING CREEK ACADEMY June 2008 - August 2010
Kirkwood School District June 2002 - April 2008
Kirkwood School District August 1999 - June 2002
Kirkwood School District January 1999 - August 1999
PUTNAM CITY NORTH SCHOOL DISTRICT August 1996 - October 1998
DUAL AIRE A/C & HEATING, INC January 1995 - August 1996
ESKIMO JOE'S CLOTHES October 1993 - January 1995
PUTNAM CITY SCHOOL DISTRICT August 1992 - May 1994
Southwestern Bell Telephone Company August 1986 - January 1992
Skills
Customer Service, Sellers, Relocation
Education
East Central University 1975 — 1978
Bachelor of Science, Home Economics and Business
ATT Mobility December 2012 - Present
AT&T April 2011 - November 2012
Qwest Communications May 2008 - January 2010
Retired June 2006 - May 2008
Southwestern Bell Telephone Company January 1998 - June 2006
Southwestern Bell Telephone Company September 1996 - December 1997
Southwestern Bell Telephone Company August 1993 - August 1996
Southwestern Bell Telephone Company June 1987 - August 1993
Southwestern Bell Telephone Company July 1985 - June 1987
Southwestern Bell Telephone Company June 1983 - June 1985
Skills
Telecommunications, Program Management, Management, Engineering, Project Planning, Optical Fiber, Testing, Wireless, Project Engineering, Integration, Budgets, Analysis, Troubleshooting, VoIP, Vendor Management, IP, Network Design, Ethernet, Managed Services, Fiber Optics
Education
The University of Texas-Pan American 1976 — 1977
M.Ed, Counseling
The University of Texas-Pan American 1976 — 1977
Masters of Education, Guidance and Counseling, Education
Purdue University 1972 — 1976
Bachelor of Arts, Psychology
Purdue University Calumet 1972 — 1976
BA, Psychology
Bellcore Training & Education Center - Lisle, Illinois
Principles of Digital Technology
Bellcore Training & Education Center - San Mateo, CA.
Switching System 7
Bellcore Training & Education Center Lisle, Illinois
Central Office Grounding
Bellcore Training & Education Center Lisle, Illinois
Network Alarm and Control
Bellcore Training & Education Center NYNEX Telecommunications Group
Power Engineering
Bellcore Training and Education Center Lisle, Illinois
Digital Cross-Connect Systems
PanAm Strategy Solutions January 2006 - Present
Meritt Consulting 2011 - 2015
Vivaldi Partners 2008 - 2009
Emercomex January 2006 - 2009
Mac Partnership 2006 - 2009
Rockett Consulting 2003 - 2007
ALG 2005 - 2006
IESE Business School June 1995 - July 2005
Emergence Consulting 1999 - 2003
Southwestern Bell Telephone Company 1985 - 1994
Skills
Change Management, Business Transformation, Executive Coaching, Performance Management, Public Speaking, Strategy Alignment, Employee Training, Management Consulting, Business Strategy, Strategy, Entrepreneurship, Strategic Planning, Strategic Consulting, Business Development, Business Planning, Market Research, Marketing Strategy, Start-ups, Project Management, Financial Modeling, Cross-functional Team..., Due Diligence, Balanced Scorecard, Business Process..., Organizational..., Management, International Business, Program Management, Consulting, Telecommunications, Restructuring, Mergers & Acquisitions, Organizational Design, Leadership Development, Acquisition Integration, Market Entry, Executive Management, Corporate Development
Education
IESE Business School - University of Navarra 1995 — 2005
PhD
Massachusetts Institute of Technology 1996 — 1997
Visiting Scholar
University of Dallas 1991 — 1992
MBA
The University of Texas at Dallas 1987 — 1990
BS
Continental Electronics October 2001 - Present
HLM DESIGN June 2000 - July 2001
Southwestern Bell Telephone Company August 1997 - February 2000
Boutique Marie-Claire Inc. June 1997 - July 1998
Skills
Microsoft Office, Customer Service, Management, Windows, Troubleshooting, Social Media, Research, Project Management, Computer Hardware, Computer Repair, Computer Network..., Retail Sales, Store Management, Windows Server, Windows 7, Windows XP, SAP ERP
Education
University of Texas at Dallas - Naveen Jindal School of Management 2015 — 2017
Information Technology and Systems, IT Business Degree
Eastfield College 2014 — 2015
Associate of Arts (AA), General
New Horizons Computer learning Center Dallas 2005 — 2006
A+ Certified Professsional / IT Technician, Information Technology
Kansas Department of Health and Environment June 2011 - Present
CenturyLink/Embarq/Sprint July 1996 - June 2011
Southwestern Bell Telephone Company December 1992 - June 1996
Blackwell Sanders Matheny Weary & Lombardi May 1989 - December 1992
Stevens Brand Law Firm 1987 - 1988
Skills
Public Speaking, Legal Writing, Healthcare, Public Policy, Administrative Law, Litigation, Government, Corporate Governance, Legal Research, Cross-functional Team..., Contract Negotiation, Leadership, Courts, Litigation Management, Civil Litigation, Negotiation, Legislation, Legislative Relations, Commercial Litigation, Policy, Research, Corporate Law, Hearings, Strategic Partnerships, Mediation, Intellectual Property, Appeals, Trials, Legal Issues, Licensing
Education
University of Kansas School of Law 1986 — 1989
Juris Doctor, Law
The University of Kansas 1980 — 1984
Bachelor of Science, Journalism, Broadcast News
Reagan Class of 67 website June 2009 - Present
Westlake Animal Hospital February 2010 - June 2015
Robin Bond Interiors June 2009 - February 2010
Sure Grid December 2008 - November 2009
Pelz Golf March 2005 - October 2008
Southwestern Bell Telephone Company February 1974 - February 2005
Skills
Microsoft Office, Social Media, Web Site Production, Outlook, Scanners, Interior Design, Data Entry, Web Design
Education
Travis High School 1973 — 1974
Permian High School 1971 — 1973
Austin Community College
Reagan High School Class of 67
Reagan High School Class of 68
ATT Communications May 2001 - Present
SBC Communications June 2000 - May 2001
Southwestern Bell Telephone Company January 1999 - June 2000
Southwestern Bell Telephone Company September 1996 - January 1999
Southwestern bell April 1993 - September 1996
Skills
Telecommunications, Account Management, Key Account Management, New Business Development, Business Development, Solution Selling, Team Management, Management, Team Leadership, Negotiation, Customer Service, Call Centers, Vendor Management, Coaching, Leadership, Process Improvement, Project Management, Training, Project Planning, Public Speaking, Team Building, Wireless, Strategic Planning, Customer Experience, Program Management, VoIP, Cross-functional Team...
Education
Prairie View A&M University 2013 — 2015
Executive Masters Business Administration, Business/Commerce, General, 3.91 GPA
Lamar University 1984 — 1988
Bachelor's degree, Criminal Justice/Law Enforcement Administration
AT&T Mobility November 2011 - Present
SBC Communications May 2001 - October 2011
Southwestern Bell Telephone Company February 1994 - May 2001
Skills
Customer Satisfaction, Telecommunications, Call Center, Customer Retention, Customer Experience, Vendor Management, Direct Sales, Call Centers, Management, Sales Operations, Team Leadership, Training, Performance Management, Account Management, Salesforce.com, Process Improvement, Leadership, LTE, Wireless
Education
Friends University 1999 — 2000
Bachelor's degree, Human Resources Management/Personnel Administration, General
Wichita Area Technical College
AT&T April 2008 - Present
AT&T August 2005 - March 2008
AT&T August 1998 - July 2005
Southwestern Bell Telephone Company 1997 - 1998
Skills
Competitive Analysis, Strategic Partnerships, Strategic Communications, Product Development, Product Marketing, Strategy, Marketing Strategy, Marketing, Marketing Communications, Advertising, Leadership, Strategic Planning, Public Relations, Cross-functional Team..., Mobile Devices, Social Media, Online Advertising, Account Management, Event Management, Contract Negotiation, E-commerce, Sales Operations, Mergers & Acquisitions, Product Management, Management, Market Research, Sales Management, Change Management, Start-ups, Business Development, Market Planning, Social Media Marketing, New Business Development, Online Marketing, Corporate Communications, External Affairs, Public Affairs, Public Speaking
Education
Boston University - School of Management
BSBA, Marketing
Webster University
MBA, Marketing
University of Virginia Darden School of Business
Executive Management
Lancaster Service & Equipment Company 1968 - Present
Memorial Hermann Healthcare System 2005 - 2012
Sping Branch I.S.D. Police Department 1989 - 2005
St.Joseph Hospital 1987 - 1989
Southwestern Bell Telephone Company 1965 - 1987
Skills
Microsoft Office, Management, Microsoft Excel, Microsoft Word, PowerPoint, Sales, Leadership, Disaster Response, Security, Public Safety, Healthcare, Project Planning, Project Management, Customer Service
Education
Sam Houston State University 1964 — 1965
Jesse H. Jones High School 1961 — 1964
High School Diploma
AT&T / Zero Chaos January 2013 - March 2015
AboveNet Communications Inc. July 2011 - January 2013
AT&T - Retired August 2001 - March 2011
AT&T August 2001 - March 2011
Southwestern Bell Telephone Company June 1998 - July 2001
Southwestern Bell Telephone Company October 1996 - June 1998
Southwestern Bell Telephone Company June 1984 - September 1996
Southwestern Bell Telephone Company April 1982 - May 1984
Southwestern Bell Telephone Company January 1979 - March 1982
Skills
Telecommunications, PMP, Project Management, Team Leadership, Strategy, Management, Call Centers, WAN, Networking, Budgets, Sales Operations, Switches, Optical Fiber, Project Planning, Sales, Software Documentation, Selling, Negotiation, Change Management, Customer Service
Education
Our Lady of the Lake University 1993 — 1995
MBA, Business Administration
Texas A&M University 1974 — 1978
B.S., Industrial Engineering
Our Lady of the Lake University
Masters of Business Administration, International Business
Texas A&M University, College
B. S, Industrial Engineering, Industrial Engineering
The Jasper Newsboy August 2012 - Present
Pine Acres Candles & Gifts January 2001 - June 2008
Southwestern Bell Telephone Company May 1981 - April 1989
Skills
Marketing, Customer Service, Product Marketing, Telecommunications, I am a CASA Volunteer, Sales, Marketing Strategy, Account Management, Event Planning, Public Speaking, Public Relations, Sales Management, Advertising, Social Media, Social Media Marketing, Microsoft Office, New Business Development, Social Networking, Trade Shows, Sales Operations, Microsoft Word, Marketing Communications
Education
Lamar State College-Orange 1979 — 1981
Bachelor of Business Administration (B.B.A.)
Vinton High School 1975 — 1979
High school Diploma
Retired July 2014 - Present
AT&T July 2011 - July 2014
AT&T December 2010 - June 2011
AT&T April 1986 - November 2010
Southwestern Bell Telephone Company July 1976 - April 1986
Skills
Consultative Selling, Sales Management, Selling, Telecommunications, Account Management, Ethernet, Leadership, Sales, Wireless, VoIP, Managed Services, Direct Sales, Call Centers, Sales Operations, Solution Selling, New Business Development, Product Management, MPLS, Unified Communications
Education
Saint Louis University 1982 — 1986
MBA, Concentration in Finance
James Madison University 1972 — 1976
BA, Mathematics
Southwestern University January 2006 - June 2013
Texas Department of Criminal Justice October 2002 - December 2005
Mentor Graphics January 2001 - June 2002
Avaya October 2000 - December 2000
Lucent Technologies October 1996 - September 2000
AT&T September 1983 - September 1996
Southwestern Bell Telephone Company June 1980 - August 1983
Skills
Microsoft Word, Microsoft Excel, Microsoft Office, Shorthand, Typing 60-70 words per..., Email applications, Data Entry, Databases, Nonprofits, Microsoft Publisher, Software Documentation, Adobe Acrobat, Spanish, Community Outreach, Calendars, System Administration, Spreadsheets, Administrative..., File Management, PowerPoint, Account Reconciliation, Process Scheduler, Analysis, Teamwork, Telephone Skills, Fundraising, Data Analysis, QuickBooks, Time Management, Office Administration, Research, Proofreading, Appointment Scheduling, Human Resources, Supervisory Skills, Internet Explorer, Invoicing, Office Management, Budgets, Office Equipment, Leadership, Social Networking, Administration, Lotus Notes, Marketing
Education
Sam Houston State University 1976 — 1980
Bachelor of Business Administration (BBA), Business Administration and Management, General
Skyline High School, Dallas, TX 1972 — 1975
HP Software November 2009 - Present
EDS January 2006 - November 2009
BV Solutions Group January 1999 - December 2005
Black & Veatch January 1993 - December 1999
Black & Veatch 1986 - 1993
Black & Veatch 1980 - 1986
Black & Veatch 1979 - 1980
Southwestern Bell Telephone Company May 1978 - February 1979
Skills
Project Management, Document Management, Software Development, Service Delivery, SQL, IT Service Management, Team Management, Enterprise Software, C and C++ programming, Virtualization, HP, Access Database, Relational Databases, Solution Architecture, SOA, Managed Services, Enterprise Architecture, Business Analysis, FORTRAN programming, SDLC, Requirements Analysis, Integration, Vendor Management, Leadership
Education
University of Missouri 1980 — 1982
Master of Science (MS), Electrical Engineering
The University of Kansas 1975 — 1978
Bachelor of Science (BS), Electrical engineering
Century 21 Tim Gauntt Company April 2014 - Present
Opportunity Institute January 2011 - Present
Young Living Essential Oils January 2009 - Present
Birdville Independent School District June 2002 - May 2011
Southwestern Bell Telephone Company January 1990 - February 2001
Skills
Education, Sales Management, Translation, Public Relations, Microsoft Excel, Management, Employee Benefits, Training, Outlook, Teaching, Coaching
Education
Le Tourneau University 1990 — 1996
MBA, Business Managment
Angelo State University 1986 — 1986
AT&T Mobility Services LLC August 2013 - Present
AT&T Mobility Services LLC March 2011 - August 2013
Southwestern Bell Telephone Company September 2000 - March 2011
Southwestern Bell Telephone Company January 1997 - September 2000
Skills
Microsoft Office, Microsoft Excel, Microsoft Word, Customer Service, PowerPoint, English, Windows, Research, Outlook, Photoshop, Public Speaking, Project Management, Management, Wireless, Cellular Communications, GSM
Education
Sam Houston State University
Bachelor of Business Administration (BBA), Finance, General
Spring Woods High School
Alta Mesa Holdings, LP July 2014 - Present
Reliance Holding USA, Inc. September 2013 - November 2013
Tenaris USA, Inc. February 2013 - September 2013
Sadler Law Firm March 2008 - November 2012
Stern, Miller, and Higdon Law Firm June 2007 - December 2007
Cypress Lakewood Medical Clinic November 1994 - March 2004
Southwestern Bell Telephone Company May 1978 - August 1994
Skills
Legal Research, Courts, Energy, Natural Gas, Oil, Contract Management, Excel, Legal Documents, Notary Public, Leases, Legal Writing, Corporate Law, Petroleum, Microsoft Excel, Due Diligence, Energy Industry, Lexis, Commercial Litigation, Westlaw, Document Review, Civil Litigation, Contract Negotiation, Litigation, Legal Assistance, Pleadings, Family Law, Trials, Joint Ventures, Real Estate, Outlook, Criminal Law, Litigation Support, Title Searches, Arbitration, Document Drafting, Titles, Deeds, Appeals, Property Law, Legal Issues, Mediation, Employment Law, Contract Law, Intellectual Property, Oil & Gas Law, Administrative Law, Wills, Paralegals, Time Matters, Title Opinions
Education
Center for Advanced Legal Studies 2006 — 2007
Associate of Applied Science, Paralegal Studies
Kingwood College 2003 — 2005
Associate of Applied Science in Interior Design, Interior Design, A
Kholster August 2008 - April 2013
McDonnell Home School January 1999 - August 2012
Mercantile Bank March 1998 - January 1999
Boeing April 1997 - March 1998
Blue Cross Blue Shield December 1996 - March 1997
Children’s Hospital May 1996 - November 1996
Strata Software Development Company October 1994 - April 1996
Venture January 1993 - October 1994
Southwestern Bell Telephone Company November 1987 - January 1993
Skills
Microsoft Word, Unix Operating Systems, C Programming, SQL, Management, Ingres, Oracle, Project Management, PeopleSoft, Tivolit, Microsoft Excel, C, Unix, CSS, Database Administration, Database Design, Databases, Leadership, Shell Scripting, Software Development, Team Building, Training, Troubleshooting
Education
Southeast Missouri State University 1983 — 1987
Bachelor of Science (BS), Mathematics and Computer Science
Southeast Missouri State University
BS, Computer Science and Mathematics
Oral Roberts University 1983 — 1983
Vocal Music
Three Rivers Community College 1982 — 1982
Vocal Music
Washington University
Universal Field Services December 2005 - Present
Southwestern Bell Telephone Company June 1986 - June 2002
Skills
Land Acquisition, Easements, Title Searches, Real Estate, Eminent Domain, Leases, Contract Negotiation, Condemnation, Negotiation, Titles, Right-of-Way Acquisition, Investment Properties, Minerals, Budgets, Property, Mineral Rights, Title Opinions, Acquisitions, Abstracting, Disposition, Lease Negotiations, Energy Industry, Appraisals, Residential Homes, Electric Transmission, Legal Descriptions, Midstream, Real Property, Oil & Gas Industry, Supervisory Skills, Real Estate Development, Upstream, Right of Way, Surveying, Construction, Foreclosures, Due Diligence, Division Orders, Project Planning, Notary Public, Commercial Real Estate, Deeds, Natural Gas
Education
Our Lady of the Lake University 1968 — 1969
Temple Junior College
Contract Attorney 2002 - Present
Southwestern Bell Telephone Company January 1988 - September 1994
Vial, Hamilton, Koch & Knox August 1982 - December 1987
Education
Southern Methodist University Dedman School of Law
Doctor of Law (JD)
Southern Methodist University - Cox School of Business
Bachelor of Business Administration (BBA)
Master Hypnosis Center February 2007 - Present
B-Safe Enterprises December 1991 - December 2007
Southwestern Bell Telephone Co. (AT&T) May 1961 - December 1991
Southwestern Bell Telephone Company 1990 - 1991
Skills
Board Certified..., NLP Practitioner, Stage Hypnotist, Hypnosis, Adults, Adolescents, Sports, Anger Management, Entertainment, Fertility, Business, Young Adults, Wellness, Pain Management, Meditation, Stress Management, Hypnotherapy, Stress, Healing, Smoking Cessation, Wellbeing, Relaxation, Reiki, NLP, Weight, Mental Health, Therapists, Confidence Building, Personal Development, Guided Imagery, Holistic Health
Education
LinkedIn Class-TAB 2010 — 2013
San Diego State University-California State University 1992 — 1994
Safety Management, First Responder Duties
San Diego State University-California State University 1992 — 1994
First Responder, Safety Management, Excellent
University of California, San Diego 1992 — 1994
Health & Safety Certificate, Occupational Health & Safety Management; Safety Management; Safety Management
Texas Christian University 1958 — 1961
B. S. - Mgt., Business, Education
Olney High School 1954 — 1958
High School, General Studies
Tarrant County College
Hypnosis, Flying, Country-Western Dance
sanofi-aventis April 2012 - Present
In Sync Systems Consulting, LLC July 2011 - March 2012
Hoffmann-La Roche October 2000 - June 2011
Pearson Technology Group 1999 - 2000
Puget Sound Energy 1995 - 1999
Franciscan Health System 1992 - 1995
Southwestern Bell Telephone Company 1988 - 1991
The Lomas and Nettleton Company 1986 - 1987
Honeywell 1984 - 1986
Skills
Business Process..., Cross-functional Team..., SAP, Process Improvement, ERP, Business Process, Integration, SAP R/3, Software Documentation, Project Management, Business Analysis, Analysis, Leadership, Procurement, Supply Chain, Business Intelligence, Finance, Ariba, Budgets, e-procurement, Visio, Test Management, Solution Implementation, Coupa
Education
Southern Methodist University - Cox School of Business 1988 — 1990
MBA candidate
University of St. Thomas
BA, Finance and Accounting
iHeartMedia May 2003 - Present
Southwestern Bell Yellow Pages 1992 - 2002
Southwestern Bell Telephone Company 1989 - 1992
Skills
Radio Advertising, Radio Broadcasting, Media Planning, Radio, Broadcast, Radio Promotions, Digital Media, Media Buying, Online Advertising, Television, Advertising Sales, Digital Marketing, Social Media Marketing, New Media, Sales, Copywriting, Radio Producing, Marketing, Voice Over, Broadcast Television, Public Relations, CRM, Social Media, Marketing Strategy, Audio Editing, Brand Awareness, Advertising, Radio Host, Sponsorship, Integrated Marketing, Sponsorship Sales, Media Relations, Facebook, Media Sales, Entertainment, Social Networking, Mobile Marketing
Education
Sul Ross State University 1988 — 1990
James Madison High School 1984 — 1988
Time Warner Cable Executive DirectorBeechwood Data SystemsOctober 1992 - January 2006
Southwestern Bell Telephone Company April 1970 - September 1987
Education
Southern Methodist University
Energizer July 2015 - Present
Energizer April 1992 - Present
Southwestern Bell Telephone Company August 1984 - April 1992
Ralston Purina August 1977 - August 1984
Skills
HR Metrics, Applicant Tracking..., Social Media, HRIS, Program Management, Talent Management, Employee Relations, Legal Compliance, Talent Acquisition, Benefits Administration, Deferred Compensation, Onboarding, Human Resources, Performance Management, Recruiting, Succession Planning
Education
St. Louis Community College
Business Administration and Management, General
JB Goodwin Realtors May 2013 - Present
Xerox August 1984 - 2011
Southwestern Bell Telephone Company June 1980 - July 1984
Skills
Sales Process, Account Management, Managed Print Services, Solution Selling, Direct Sales, B2B, Salesforce.com, Selling, Key Account Management, SaaS, New Business Development, Sales Management, Managed Services, Enterprise Software, Digital Printing, Sales, Sales Operations, Negotiation, Product Marketing, Cold Calling
Education
Missouri State University 1976 — 1980
Bachelor of Science (B.S.), Computer Data Processing
JWebb & Associates, LLC June 2014 - November 2014
St Louis Minority Business Council 2001 - July 2014
Kataman Communications 1996 - 2000
St Louis Minority Supplier Development Council 1994 - 1996
J Webb & Associates 1991 - 1993
Southwestern Bell Telephone Company 1983 - 1991
AT&T 1979 - 1983
Skills
Strategic Planning, Corporate Development,..., New Business Development, Management, Corporate Development, Non-profits, Leadership Development, Business Development, Project Planning, Public Relations, Leadership, Market Research, Product Management, Entrepreneurship, Team Building, Management Consulting, Business Planning, Strategy, Business Strategy, Marketing Strategy, Sales, Small Business, Change Management, Event Management, Coaching, Strategic Partnerships, Training, Organizational..., Fundraising, Contract Negotiation, Budgets, Program Management, Start-ups, Marketing, Executive Management, Marketing Communications, Public Speaking, Social Media, Social Networking, Negotiation, Event Planning, Team Leadership, Project Management, Recruiting, Operations Management, Policy, Proposal Writing, Mergers & Acquisitions, Cross-functional Team..., Executive Coaching
Education
Lincoln University
B,S,, Education
Wharton Business School
Business
Collin College 2002 - Present
DELL Services January 1995 - April 2015
Collin College 2003 - 2009
First American Real Estate Information Services, Inc. 1994 - 1995
Southwestern Bell Telephone Company 1971 - 1990
Skills
Linux, Requirements Analysis, Database Administration, Active Directory, Database Design, Performance Tuning, Windows Server, SQL, Solaris, Oracle, Microsoft SQL Server, SDLC, Visio, Shell Scripting, Databases, PL/SQL, Unix Shell Scripting, Unix, Disaster Recovery, Servers, Virtualization, System Administration, Troubleshooting, Data Center, Oracle RAC, Business Intelligence, VMware, Data Warehousing, Windows, Project Management, AIX, Cloud Computing, Integration, Business Analysis, High Availability
Education
Oklahoma Military Academy 1963 — 1965
HS
Dallas County Community College
HELP, LLC January 2007 - Present
Adobe Systems November 2002 - December 2005
Avaya December 1998 - November 2002
J.D. Edwards April 1997 - November 1998
Apple Computer May 1989 - April 1998
Interleaf May 1987 - May 1989
Information Foundation April 1985 - May 1987
Southwestern Bell Telephone Company January 1982 - April 1985
Education
Saint Louis University 1981 — 1982
Certificate, Computer Science
Northern State University 1976 — 1980
BS, Business Administration - Management
RKV Technologies, Inc. June 2008 - Present
Tier Technologies 1995 - 2008
Southwestern Bell Telephone Company May 1984 - January 1993
Skills
Business Analysis, Program Management, Business Process..., Enterprise Software, Contract Negotiation, Business Development, Database Design, Databases, Software Project..., Project Management, Cloud Computing, PMP, IT Strategy, Visio, Business Intelligence, Team Leadership, SDLC, PMO, Requirements Analysis, Integration, Team Building, Process Improvement, New Business Development, Enterprise Architecture, Strategic Planning, SaaS, Software Development
Education
Washington University in St. Louis - Olin Business School 1989 — 1993
Masters Information Management, Information Management & Business Administration
Southeast Missouri State University 1980 — 1984
BS, Mathematics & Computer Science
American Airlines September 2007 - Present
Alethes 2007 - 2010
Southwestern Bell Telephone Company September 1976 - June 2003
Education
Del Mar College 1969 — 1970
AT&T April 2011 - Present
AT&T April 2010 - April 2011
AT&T June 1995 - May 2010
AT&T 1985 - 2009
AT&T 1984 - 1995
Southwestern Bell Telephone Company March 1979 - December 1983
Skills
Telecommunications, Computer Network..., MPLS, VoIP, DSL, Management, IP, Wireless, Leadership, Managed Services, Vendor Management, PMP, Ethernet, WAN, Data Center, Call Centers, Unified Communications, Network Design, LAN-WAN, Cloud Computing, Project Management, Program Management, Integration
Education
Eckerd College 1989 — 1992
BA, Business
The George Washington University
Project Management Certificate
CITY OF HOUSTON Telephone interviewerGallupJune 1990 - June 2003
Southwestern Bell Telephone Company April 1969 - January 1990
Skills
Government, Emergency Management, Policy, Public Safety, Microsoft Office, Supervisory Skills, Crisis Management, Leadership, Customer Service, Microsoft Excel, Outlook, Microsoft Word
Education
Lamar University 1968 — 1969
education
Blessed Sacrament Jr College 1965 — 1968
Education
Physicians Mutual Insurance Company February 2015 - Present
Fidelity Mortgage Corporation June 2012 - May 2014
Midwest Regional Bank July 2011 - July 2012
Mortgage Concepts Incorporated January 1993 - March 2012
Southwestern Bell Telephone Company January 1969 - January 1993
AT&T Communications January 1981 - January 1987
Southwestern Bell Telephone Company January 1969 - January 1981
AMACO Oil Company January 1965 - January 1969
Dow Chemical Company January 1963 - January 1965
Skills
Math, Science..., Mortgage Lending, Loans, Strategic Planning, Team Building, Sales Management, Mortgage Consultant..., Loan Origination, Real Estate, Finance, FHA, Sales, Management, Refinance, VA loans, USDA, Mortgage Banking
Education
The George Washington University 1989 — 1989
Continuing Education, Satellite Communications, Pass
University of Tulsa 1973 — 1977
Bachelor's degree, Marketing/Marketing Management, General, 3.2 GPA
University of Oklahoma
Associate's degree, Business Administration and Management, General
Independent Consulting Services March 2013 - Present
Trilogy Communications Inc. August 2013 - Present
Cingular/AT&T Wireless/AT&T 2003 - 2013
Independent Consultant 2002 - 2003
Skytel Communications/WorldCom 1998 - 2002
Alcatel Network Systems 1997 - 1998
COMSAT RSI - JEFA International 1988 - 1997
Southwestern Bell Mobile Systems 1985 - 1988
AT&T Insormation Systems 1983 - 1985
Southwestern Bell Telephone Company 1973 - 1982
Skills
Project Management, Cellular Communications, Call Center, Vendor Management, Customer Experience, Process Improvement, LTE, Account Management, Telecommunications, Program Management, Mobile Technology, Wireless, Business Intelligence, Mobile Devices, Business Analysis, Product Management, Start-ups, Broadband, Microwave, Project Planning, System Deployment, 4G, GSM, Strategy, CDMA, UMTS, Mobile Communications, 3G, WiMAX, VoIP, Integration, Call Centers
Education
Oklahoma State University 1968 — 1973
Bachelor of Science (BS), Electrical and Electronics Engineering
Morgan Financial Group SR. VP OPERATIONSMorgan Financial GroupJune 2005 - May 2012
CAC Financial Corp October 2002 - June 2005
Southwestern Bell Telephone Company January 1965 - December 1998
Skills
Banking
Education
Southern Nazarene University 1988 — 1989
BA, Management of HR
Northeastern A&M College 1966 — 1968
Rebecca Kavanaugh Consulting May 2008 - Present
AT&T Telecommunications 1990 - 2004
Southwestern Bell Telephone Company October 1980 - November 1990
Skills
CRM, Telecommunications, Marketing Strategy, Process Improvement, Technical Writing, New Business Development, Strategy, Team Leadership, Editing, Marketing, Proposal Writing, Sales, Business Process, RFP, Marketing Communications, Customer Service, Recruiting, Training, Team Building, Leadership, Project Management, Sales Management, Program Management, Content Management, Account Management, Business Development, Analysis, Software Documentation
Education
Southern Methodist University
Bachelor of Arts (B.A.), Literature
University of North Texas
MA, English, Journalism
AT&T Mobility August 2012 - Present
AT&T November 2009 - August 2012
ATT March 2008 - November 2009
Southwestern Bell Telephone Company November 2000 - March 2008
SBC October 1999 - November 2000
SBC August 1996 - December 1997
SBC December 1994 - August 1996
SBC November 1993 - December 1994
Yellow Pages Group October 1992 - November 1993
Skills
Customer Satisfaction, Contract Management, Program Management, Project Management, Project Planning, Fiber Optics, Telecommunications, Team Leadership, Leadership, Process Improvement, Operations Management, Management, Budgets, Engineering, Cabling, Negotiation, Product Development, Risk Management, Construction Management, Coaching, Customer Service, Training, Public Speaking, Team Building
Education
Oklahoma City University 1991 — 1992
Masters, Business Admin
Penn State University 1985 — 1990
Bachelors, Electrical Engineering
The Danley Law Firm, P.C. 1996 - Present
Danley & DeYong, P.C. 1994 - 1996
The McAlister Law Firm, P.C. 1991 - 1993
McAfee & Taft 1988 - 1991
Akin Gump Strauss Hauer & Feld LLP 1986 - 1988
Southwestern Bell Telephone Company 1982 - 1983
Skills
Estate Planning, Estate Administration
Education
University of Oklahoma College of Law 1983 — 1986
J.D., with Distinction
East Central University 1978 — 1982
B.S., Mathematics/Physics, with Highest Honors
AT&T February 2014 - Present
AT&T July 2012 - February 2014
AT&T January 2010 - July 2012
AT&T January 2008 - October 2010
AT&T May 2007 - January 2008
AT&T July 2003 - April 2007
SOUTHWESTERN BELL TELEPHONE COMPANY July 2000 - June 2003
Nortex Communications August 1998 - June 2000
United States Marine Corps July 1994 - July 1998
Skills
Management, Strategy, SharePoint, Leadership, Wireless, Project Management, Program Management, Collaboration, Financial Modeling, Microsoft Excel
Education
Bellevue University 2008 — 2011
Bachelor of Science (B.S.), Management of Information Systems, 3.8
AT&T 2001 - Present
Texas Diversity Council 2004 - 2012
National Urban League Guild 2000 - 2011
Southwestern Bell Telephone Company 1982 - 2001
Southwestern Bell Telephone Company 1981 - 1982
Southwestern Bell Telephone Company 1980 - 1981
Skills
Team Building, Customer Service, Leadership, Call Centers, Strategic Planning, Training, Public Speaking, Event Planning, Program Management, Sales, Vendor Management, Coaching, Process Improvement, Leadership Development, Project Management, Telecommunications, Microsoft Office, Team Leadership, Wireless, Recruiting, Administration, Cross-functional Team..., Customer Satisfaction, Event Management, Human Resources, Management, Marketing, Negotiation, Networking, PowerPoint, Project Planning, Troubleshooting
Education
Dallas Baptist University 2008 — 2014
Bachelor of Business Studies, Management Information Systems, General
Eastfield College
Associate of Science (A.S.), Telecommunication Technology
Eastfield College
Associate of Science (A.S.), Electronic Computer Technology
Christin Mugg Adkins & Associates PLLC June 2005 - Present
McAfee & Taft March 2000 - June 2005
Hartzog Conger & Cason August 1998 - March 2000
Southwestern Bell Telephone Company 1990 - 1994
Skills
Wills, Trusts, Probate, Charitable Gift Planning, Estate Administration, Estate Planning, Legal Writing, Powers of Attorney
Education
Oklahoma City University School of Law 1995 — 1998
JD
University of Oklahoma 1990 — 1994
M.B.A.
University of Oklahoma 1986 — 1990
B.A., Letters
Putnam City North
Department of Veterans Affairs November 2010 - Present
FEDEX January 2006 - April 2009
SAIC April 2000 - December 2006
HILTON HOTELS November 1997 - April 2000
Southwestern Bell Telephone Company February 1993 - November 1997
Cap Gemini America March 1987 - May 1992
Honeywell January 1984 - March 1987
COMSI February 1982 - January 1984
US Air Force July 1972 - March 1982
Skills
DB2, SQL, Oracle, Sybase, COBOL, PL/SQL, Shell Scripting, Microsoft Office, C++, Informix, C, Disaster Recovery, SDLC, Unix, Enterprise Architecture, SharePoint, Databases, Process Improvement, Software Documentation, Vendor Management, Data Warehousing, Database Administration, DoD
Education
University of Wyoming 1975 — 1978
MBA, Business Adminstration
The University of Memphis 1966 — 1969
BE, Education
Moore Norman Technology Center September 2005 - Present
University of Oklahoma March 1997 - September 2005
Oklahoma City Community College October 1995 - March 1997
Southwestern Bell Telephone Company January 1984 - June 1987
Skills
Higher Education, Curriculum Development, Career Counseling, Instructional Design, Adult Education, Curriculum Design
Education
Fairleigh Dickinson University 1988 — 1990
MA, Clinical Psychology
Fairleigh Dickinson University-College at Florham 1988 — 1990
Master of Arts (M.A.), Clinical Psychology
Washington University in St. Louis 1985 — 1988
BS, Industrial/Organizational Psychology
Washington University in St. Louis 1985 — 1988
Bachelor of Science (BS), Industrial and Organizational Psychology, 1/37
Teleperformance August 2003 - April 2009
Parker Hannifin December 1999 - October 2001
Farm Bureau Insurance Co. February 1998 - January 1999
Thrifty-Payless Drug Co. May 1991 - December 1997
Portland General Electric July 1979 - April 1991
Southwestern Bell Telephone Company September 1974 - July 1979
Education
The Ohio State University 1967 — 1974
B.S., Computer and Information Science
Oracle America, Inc June 1999 - Present
Sun Microsystems 1999 - 2010
Southwestern Bell Internet Services January 1997 - June 1999
Southwestern Bell Telephone Company July 1983 - January 1997
Skills
SPARC, Solaris, Virtualization, Data Center, Unix, Sun, Pre-sales, ZFS, High Availability, Storage Area Networks, Storage, NAS, SAN, Storage Virtualization
Education
Southern Illinois University, Carbondale 1979 — 1983
Bachelor, Computer Science
IBM Senior Database AdministratorAT&TOctober 1997 - November 2007
Southwestern Bell Telephone Company March 1991 - October 1997
Skills
Disaster Recovery, z/OS, DB2, JCL, Mainframe, Database Administration, RACF, IMS DB/DC, ISPF, IBM Utilities, Performance Tuning, Databases, Telecommunications, SQL, MVS, IBM Mainframe, Database Design, TSO, High Availability, BMC Remedy, Fileaid, Relational Databases, QMF
Education
Grambling State University
Bachelor of Science, Computer Science
C.A.R.E. Company, LP. December 2010 - Present
Thinops Corporation January 2007 - January 2010
Grant Prideco, LP January 2001 - January 2007
Century 21 Realty, Coldwell Banker January 1996 - January 2001
Southwestern Bell Telephone Company January 1984 - January 1996
United States Air Force-Upper Heyford January 1982 - January 1984
Skills
Investments, Real Estate, Investment Properties, Investors, Real Estate Transactions, Real Estate Development, Foreclosures, Short Sales, Entrepreneurship, Negotiation, Selling, Sellers, Property Management, Residential Homes, Property, New Business Development, Leases, Strategic Planning, Business Strategy, Contract Negotiation, Disposition, Sales, Mergers, Single Family Homes, Equity Funding, Real Estate Advisory..., Mergers & Acquisitions
Education
James Madison Sr 1979 — 1981
High/Diploma, Algebra and English
Houston Community College
Real Estate Sales License
Houston Community College
OCU-Ohio Christian University
Associate of Arts in Christian Ministry
Spencer School of Real Estate
Early Retired April 2015 - Present
New Century Credit Union 1998 - May 2015
AT&T January 2013 - April 2015
AT&T June 2010 - January 2013
AT&T January 2010 - June 2010
AT&T January 2009 - January 2010
AT&T November 2005 - January 2009
SBC Communications November 2000 - November 2005
Southwestern Bell Telephone Company January 1995 - November 2000
Southwestern Bell Telephone Company December 1988 - January 1995
Skills
MPLS, VoIP, Telecommunications, Managed Services, Unified Communications, Co-location, Sales, Direct Sales, Cloud Computing, Solution Selling, SaaS, Wireless, Management, IP, Ethernet, Call Centers, Data Center, WAN, Mobile Devices, Broadband, T1
Education
Baker University 1997 — 1999
MS, Management
MidAmerica Nazarene University 1990 — 1991
BA, Management
The University of Kansas 1982 — 1986
Electrical and Computer Engineering
Seaman High School
Retired- Administrative Assistant December 2010 - Present
Texas General Land Office December 2006 - August 2010
Texas House Of Representatives - General Investigating and Ethics Committee February 2003 - November 2006
Texas House of Representatives January 1991 - January 2003
Southwestern Bell Telephone Company November 1900 - November 1930
Skills
Community Outreach, Government, Grants, Legislation, Legislative Relations, Microsoft Excel, Policy, Policy Analysis, Research, Public Policy, Fundraising, Public Relations, Politics, Strategic Communications, Nonprofits
Education
Houston Community College
Greenscapes Lawn and Landscaping December 2012 - Present
Edward Jones June 2012 - December 2012
H&R Block December 2011 - June 2012
Windmill Trading Co. June 2009 - December 2011
AT&T November 2003 - June 2009
SBC Communications April 2002 - November 2003
SBC Communications December 1998 - April 2002
Southwestern Bell Telephone Company August 1994 - November 1998
Southwestern Bell Telephone Company September 1985 - November 1988
Skills
Program Management, Project Management, Portfolio Management, Financial Analysis, Budget Management, Data Analysis, Data Mining, Data Modeling, Business Case..., Business Process Mapping, Business Process..., Workflow, Business Analysis, Business Process..., Ad Hoc Reporting, Executive Reporting, Negotiation, Investment Strategies, Options Strategies, Stocks, Stock Trading, Stock Option, Subordinate Development, Mentoring, Microsoft Excel, Pivot Tables, Access, Engineering, Mathematics, Statistics, Network Design, Communication Skills, Problem Analysis, Creative Problem Solving, Academic Tutoring, Advisory Boards, Tax Preparation, Analysis, Integration, SDLC, PMO, Investments, Budgets
Education
Carnegie Mellon University 1991 — 1992
Information Networking Innovation, Developments in Information Technology, A
Northeastern State University
Bachelor of Science (B.S.), Engineering Physics
Northeastern State University
Bachelor of Science (B.S.), Mathematics
TelePacific Communications June 2009 - Present
Verizon Business December 2001 - November 2009
Telcobuy.com June 2000 - December 2001
McLeodUSA June 1999 - June 2000
Advanced Communications Group January 1999 - June 1999
Brooks/World February 1995 - January 1999
Current Planning September 1984 - December 1990
Southwestern Bell Telephone Company May 1979 - December 1990
Southwestern Bell July 1982 - September 1984
Special Services May 1980 - July 1982
Skills
Telecommunications, Switches, Troubleshooting, Cisco Technologies, Networking, T1, SDH, DWDM, Program Management, Provisioning, Transmission, Management, DS3, Budgets, Access
Education
Maryville University of Saint Louis
BS, Management
Lifetime Fitness
Lifetime Fitness
Cerner Corporation September 2014 - Present
Cerner Corporation August 2012 - September 2014
Grantham University July 2010 - August 2012
Grantham University July 2010 - July 2012
SkillPath Seminars October 2009 - December 2009
Verizon Wireless August 2004 - July 2009
Verizon Wireless July 2002 - July 2004
Southwestern Bell Telephone Company March 2000 - May 2002
Skills
Educational Leadership, Adult Education, Enrollment Management, Higher Education, Distance Learning, Academic Administration, Accreditation, Student Affairs, Staff Development, Faculty Development, Educational Technology, Instructional Technology, E-Learning, Admissions, Management
Education
Grantham University 2010 — 2012
Master Health Care Administration, 2012
Grantham University 2010 — 2011
Masters of Science, Health Care Administration
MidAmerica Nazarene University 2007 — 2009
Bachelors of Science, Business Management and Human Relations
St. Louis Public School District August 2010 - Present
Independent Contractor, Non-Profit October 2011 - June 2012
Macedonia Community Development Corporation January 2002 - November 2010
U.S. Dept of Health & Human Services – Washington, D.C. July 2009 - August 2009
Southwestern Bell Telephone Company 1977 - November 2000
Skills
nonprofit management, Administration, Grant Writing, Program Development, policy and procedure..., Curriculum Development, Policy, Nonprofits, Community Development, Event Management, Volunteer Management, Non-profits, Strategic Planning, Editing, Event Planning, Community Outreach, System Administration, Fundraising, Public Relations, Leadership Development, Program Evaluation, Grants, Research, Organizational..., Teaching, Government, Public Speaking, Staff Development, Curriculum Design, Higher Education, Social Media, Training
Education
Delta School of Business & Technology, Lake Charles, LA 1972 — 1973
Certificate, Business Administration
McNeese State University 1968 — 1971
B.A., Sociology, Political Science
St. Louis University (Metropolitan Colleg)
GfK Kynetec February 2010 - Present
Fontbonne and Maryville University January 1995 - Present
Southwestern Bell Telephone Company 1987 - 2000
Southwestern Bell Telephone Company 1984 - 1987
Southwestern Bell Telephone Company 1980 - 1984
Skills
Survey Design, Customer Insight, Quantitative Research, Questionnaire Design, Market Research, Primary Research, Focus Groups, Marketing Research, Consumer Behaviour, Qualitative Research, Leadership, Analysis, Survey Research, Segmentation, SPSS, Management, Marketing, Strategic Planning, Public Speaking, Training
Education
Lindenwood University 1981 — 1988
MBA, Marketing
Oklahoma Baptist University 1966 — 1971
BA, Business, Socioloy
Fort Bend County June 2007 - Present
Cobb, Fendley & Associates, Inc. December 1994 - October 2005
Southwestern Bell Telephone Company March 1981 - December 1991
Western Electric September 1971 - March 1981
Western Electric July 1969 - September 1971
Western Electric October 1958 - July 1969
United States Air Force May 1954 - December 1957
Skills
Research, Policy, Government, Nonprofits, Public Speaking, Leadership, Program Management, Budgets, Project Planning, Event Planning, Community Outreach, Contract Negotiation, Project Management, Public Relations, Team Building, Management
Education
Community College of the Air Force 1980 — 1982
Associate of Applied Science, Wire Communications
University of Oklahoma 1960 — 1970
Did not graduate, attended night school, Business Administration and Management, General
AT&T 2005 - Present
Southwestern Bell Telephone Company April 2000 - November 2005
Ameritech October 1999 - April 2000
Ameritech May 1996 - September 1999
Ameritech November 1985 - April 1996
Skills
Extensive..., Adept at Customer..., Proven Results Oriented, Contractual Negotiations, Large Network Systems..., Billing and Collections, Sales and Service, Extensive External..., Team Leader, Strong Decision Maker, Results Prioritization, Time Management, Strong Analytical Skills, Project Management, Organizational Planning, Strong Oral and Written..., Supervisory Experience..., Strong Coaching and..., PC Literate in..., Budgets/Forecasts, Broad Scope of Vision, Multi-tasking, Mentoring
Education
Macomb Community College
Macomb County Community College
AT&T U-verse December 2011 - Present
AT&T October 2007 - November 2011
AT&T November 2003 - September 2007
SBC Inc - Global Markets February 2000 - November 2003
SBC Internet Services August 1998 - February 2000
SBC Inc. - Industry Markets December 1997 - August 1998
Southwestern Bell Wireless February 1997 - December 1997
Southwestern Bell Telephone Company February 1996 - February 1997
Skills
Pricing, Call Center, Salesforce.com, Customer Satisfaction, Product Development, Direct Sales, Sales Operations, Contract Negotiation, B2B, Product Marketing, Sales Process, Team Leadership, Telecommunications, Cold Calling, New Business Development, Team Building
Education
Texas Tech University - Rawls College of Business 1992 — 1995
MBA, Business Administration and Management, General
Texas Tech University School of Law 1992 — 1995
JD, Focus on Business Law
Texas Tech University 1989 — 1991
BBA, Major: Marketing (Cum Laude); Minor: Mass Communications
Odessa Permian High School 1984 — 1987
Kantar Health October 2005 - Present
Webster University January 1989 - Present
Southwestern Bell Yellow Pages October 1999 - November 2005
SBC Advertising 2000 - 2005
Charter Communications January 1999 - October 1999
Sprint Communications December 1997 - January 1999
Southwestern Bell Yellow Pages February 1992 - December 1997
Southwestern Bell Corporation September 1989 - February 1992
Southwestern Bell Telephone Company December 1983 - September 1989
Skills
Statistics, Forecasting, Marketing Research, Research, Data Analysis, Excel, Microsoft Office, SPSS, Data Mining, Competitive Analysis, Access, Healthcare, Logistic Regression, SAS/SQL, Analysis, Market Analysis
Education
Oklahoma State University 1978 — 1983
MS, Economics, Quantitative Studies
Oklahoma State University
MS, Economics; Microeconomic Analysis and Quantitative Methods
Oklahoma State University
BS, Business Administration; Economics; Finance
JRJ Consulting August 2013 - Present
Leadership Houston July 1987 - Present
Houston Methodist Hospital Foundation February 2013 - August 2013
Arthritis Foundation September 2010 - November 2012
KBR, Inc. April 2008 - August 2010
March of Dimes Foundation December 2000 - April 2008
Southwestern Bell Telephone Company August 1978 - November 2000
Greater Houston Partnership October 1989 - May 2000
United States Air Force June 1969 - August 1978
Skills
Community Relations, Fundraising, Non-profits, Strategic Planning, Public Speaking, Grants, Nonprofits, Leadership, Community Development, Event Management, Program Management, Team Building, Strategy, International Relations, Philanthropy, Budgets, Marketing, Event Planning, Leadership Development, Training, Organizational..., Strategic Communications, Community Outreach, Grant Writing, Volunteer Management, Marketing Strategy, Media Relations, Staff Development, Public Relations, Proposal Writing, Program Development, Stewardship, Management, Marketing Communications, Board Development, Annual Giving, Non-profit...
Education
St. Mary's University 1974 — 1976
Master of Science, Systems Management
University of Houston 1964 — 1969
Bachelor of Arts, Political Science
Berwyn North School District 98 August 2010 - Present
St. Francis Xavier School August 1999 - June 2010
RDM Systems February 1990 - February 1991
J.C. Penney Company, Inc. February 1989 - February 1990
Southwestern Bell Telephone Company July 1983 - February 1988
Southwestern Bell Telephone Company July 1981 - July 1983
Skills
Curriculum Design, Teaching, Curriculum Development, Staff Development, Microsoft Office, Non-profits, Classroom, Public Speaking
Education
Dominican University 2000 — 2002
Master's Degree, Teaching
University of Missouri - St Louis. Missouri 1977 — 1981
Bachelor's Degree, Business Administration
National Instruments Corporation October 2006 - Present
Southwestern Bell Telephone Company June 2000 - November 2000
Southwestern Bell Telephone Company July 1973 - November 2000
Prichard and Abbott Evaluation Engineers September 1972 - July 1973
Skills
Accounting, US GAAP, Sarbanes-Oxley Act, Financial Reporting, Financial Accounting, Financial Analysis, GAAP, Internal Controls, Auditing, General Ledger, CPA, SEC filings, Forecasting, Accounts Payable, Lotus Notes, Accounts Receivable, Fixed Assets, Tax Preparation, Microsoft Office, Process Improvement
Education
Dallas Baptist University
Bachelor of Business Studies (BA), Business Administration and Management, General
The Woodlands Christian Academy 2008 - Present
Scott Young, D.D.S. July 2005 - December 2007
Lasting Impressions January 2000 - June 2005
Southwestern Bell Telephone Company November 1989 - November 1992
Skills
Staff Development, Public Speaking, Educational Leadership, Event Planning, Teaching, Curriculum Design, Strategic Planning, Leadership Development, Public Relations, Higher Education, Customer Service, Community Outreach, Creative Writing, Leadership, Management, Marketing, Marketing Strategy, Nonprofits, Social Media, Supervisory Skills, Team Building, Training, Fundraising
Education
Baylor University 1982 — 1987
BS
Ridgecrest Baptist Church 2002 - Present
Ladybug Art Center 2001 - 2004
Southwestern Bell Telephone Company 1969 - 2000
Skills
Coaching, Employee Relations, Leadership Development, Organizational..., public speaking, Supervisory Skills
Education
Diamond, Missouri 1970 — 1974
B.A., Communications/Public Relations
Missouri Southern State University 1970 — 1974
Bachelor of Arts, Communications / Public Relations
Lone Star College Police 2012 - 2012
Southwestern Bell Telephone Company 1979 - 2000
Beaumont Texas Police 1968 - 1979
Skills
Surveillance, Physical Security, Enforcement, Private Investigations, Security Management, Microsoft Office
Education
Lamar University 1966 — 1969
Assoicate of Science
Mansfield ISD 2011 - Present
Southwest Airlines 2002 - 2005
Southwest Airlines 1995 - 2002
TRW 1993 - 1994
Southwestern Bell Telephone Company 1992 - 1993
Anthem, Inc. 1989 - 1992
Chilton Corp. (bought by TRW Inc.) 1980 - 1989
Skills
Public Speaking, Management, Strategic Planning, Program Management, Testing, Microsoft Office, Event Management, Event Planning, Process Improvement, Educational Technology, Mobile Technology, Leadership, Change Management, Configuration Management, Technology Integration, Data Center, Cloud Applications, Unix, Instructional Technology, Production Control, Disaster Recovery, Marketing, Marketing Strategy
Education
The University of Texas at Austin 1973 — 1975
BA, History
El Centro College 1968 — 1972
Associate's Degree
Sunset High School 1966 — 1968
Dallas
Austin Community College July 2007 - Present
NCS Pearson June 2003 - December 2005
Southwestern Bell Telephone Company July 1999 - December 2002
Skills
Event Management, Public Relations, Customer Relations, Microsoft Office, Teaching, Excel, Word, Customer Service, PowerPoint, Public Speaking, Time Management, Admissions, Higher Education, Community Outreach, Leadership, Program Management, Recruiting, Student Affairs, Microsoft Excel, Microsoft Word, Event Planning, Staff Development, Data Entry, Student Development, Adult Education, Human Resources, Program Development, Career Counseling, Academic Advising, Administration, Management, Nonprofits, Fundraising, Training, Leadership Development, Research, Resume Writing, Data Analysis, Distance Learning, Project Management, Student Engagement, Strategic Planning, University Recruitment
Education
St. Edward's University 1991 — 1993
Bachelors of Liberal Studies, Marketing
The University of Texas at Austin & Austin Community College 1975 — 1977
Accenture April 2010 - Present
AT&T February 1997 - April 2010
Missouri National Guard September 1992 - September 2000
COMSYS June 1996 - February 1997
EDS June 1994 - June 1996
Southwestern Bell Telephone Company August 1992 - June 1994
Arkansas National Guard June 1991 - September 1992
Skills
ABAP, SAP HR, SAP, SAP R/3, SAP Implementation, SAP Netweaver, SAP BW, Integration, Business Process, ERP, Business Process Design, SDLC, Requirements Analysis, Business Objects, SAP ERP, IT Strategy, Solution Architecture, Business Analysis, Technical Architecture
Education
Washington University in St. Louis 1996 — 1999
MBA
Hendrix College 1987 — 1991
BA, Mathematics
Conns, Inc June 2010 - Present
Dicecities June 2000 - Present
U.S. Census Bureau May 2010 - June 2010
1-800-Flowers.com, Inc. January 2010 - February 2010
Southwestern Bell Telephone Company November 1993 - February 2000
Skills
Strong Written and..., Typing, Outlook Express, Adobe Photoshop, Customer Communications, Customer Support, Cold Calling, Outstanding Customer..., Telemarketing, Telecommunication..., Extremely Motivated, Telesales, Inbound, Outbound, Team Oriented, Conflict Resolution, Customer Service, Customer Focus, Listening Skills, Creative Problem Solving, Customer Care, Avaya, Budgeting, Blogging, Graphic Design, Beginner HTML, Hosting, Internet, Mentoring, FTP, Social Networking, Quality Work, Retail, Windows, Budgets, Communication, Quality Control, Customer Satisfaction, Call Centers, Sales, Telecommunications, Small Business, Telephone Skills, Web Design, Credit, Team-oriented, Photoshop, Process Improvement, Microsoft Excel, Team Building
Education
Our Lady of the Lake University 1992 — 1992
General
John Marshall High School 1989 — 1992
St. Luke's Catholic School 1980 — 1988
SAISD January 2009 - Present
San Antonio Independent School District August 1992 - January 2009
AT&T February 1988 - April 1994
Southwestern Bell Telephone Company June 1965 - October 1987
Southwestern Bell Telephone Company June 1965 - October 1987
Skills
History, Program Development, Nonprofits, Volunteer Management, Educational Leadership, Editing, Fundraising, Museums, Event Planning, Museum Education, Program Evaluation
Education
Texas A&M University 1994 — 1997
None, Incomplete Ph.d
University of the Incarnate Word 1988 — 1993
Bachelor of Arts (B.A.), Secondary Education and Teaching, Dean's List Spring 1991, Fall 1991, Spring 1992, Fall 1992 and Spring 1993,
Retired - AT&T Mobility November 2012 - Present
AT&T Mobility 2001 - November 2012
AT&T Network Systems and Lucent Technologies 1989 - 2001
AT&T Computer Systems 1986 - 1989
AT&T Business Services 1984 - 1985
Southwestern Bell Telephone Company 1973 - 1984
Skills
Wireless, Telecommunications, LTE, 4G, Cellular Communications, UMTS, Vendor Management, Product Management, GSM, CDMA, Cross-functional Team..., 3G, VoIP, Computer Network..., Mobile Devices, FCC Licenses
Education
University of North Texas 1971 — 1973
Bachelor of Science, Industrial Arts & Education
Texas Tech University
Abilene Christian University
city of houston May 2004 - Present
southwestern bell telephone company January 1969 - May 2002
Skills
Customer Service, Microsoft Office, Microsoft Excel, Government, Access, Troubleshooting, Project Management, Outlook, Program Management, PowerPoint, Microsoft Word, Change Management
Education
worthing high school 1968 — 1970
Texas Southern University
Bayview Ford Lincoln, LLC September 1992 - Present
Southwestern Bell Telephone Company June 1976 - January 1989
U. S. Air Force August 1969 - June 1976
Education
Culver Stockton College 1973 — 1974
BS, Business Administration
Rusk High School
Lowe's Home Improvement June 1993 - Present
Southwestern Bell Telephone Company November 1987 - June 1993
Skills
Application Architecture, Software Design, Software Development, C, Sybase ASE, SQL, Embedded SQL, Unix Shell Scripting, C++, Relational Databases
Education
Washington University in St. Louis 1987 — 1991
Masters of Information Management, Information Management
Guilford College
Bachelor of Arts, Music and Philosophy
Metropolitan Community College - Kansas City April 2012 - Present
Blue River Martial Arts June 2011 - Present
McKeever's Price Chopper March 2008 - Present
Teacher Don May 2007 - Present
Southwestern Bell Telephone Company May 1989 - September 2006
Skills
c++, Visual Merchandising, HTML, Java, JavaScript, CSS, PHP, MySQL, Microsoft Office, Access
Education
Metropolitan Community College-Blue River 2009 — 2013
Associates of Engineering
Metropolitan Community College, Kansas City 2007 — 2009
Associates of Computer Science, Computer Programming
B&B Quilting, Inc. June 2004 - Present
Verizon Business January 2008 - February 2009
MCI Corporation July 1999 - December 2007
MCI Corporation July 1987 - June 1999
AT&T January 1984 - June 1987
Southwestern Bell Telephone Company January 1983 - December 1983
Southwestern Bell Telephone Company January 1981 - December 1982
Skills
Coaching, Customer Service, Team Building, Management, Project Management, Leadership, Sales, Training, Strategic Planning, Social Media, Marketing Strategy, Consulting, Retail
Education
Texas Tech University 1976 — 1980
Bachelor of Science (BS), Secondary Education and Teaching
AT&T January 2005 - January 2010
AT&T 1998 - 2005
SOUTHWESTERN BELL TELEPHONE COMPANY 1994 - 1998
Southwestern Bell Telephone Company 1991 - 1994
Southwestern Bell Telephone Company 1981 - 1991
Southwestern Telephone Company 1980 - 1981
Skills
Technically Strong, Project Planning, Project Management, Network Engineering, Telecom Network Design, Strong Interpersonal..., Strong Organizational..., Proficient in Telecom..., Self-motivated Team..., Learning Quickly, Resourceful in the..., Good Listening Skills, Team Building, DWDM, Telecommunications
Education
Prairie View A&M University 1976 — 1980
Bachelor's degree, Mechanical Engineering
Klein ISD August 2001 - Present
Soutwestern Bell Telephone Company September 1979 - March 1997
Southwestern Bell Telephone Company December 1973 - September 1979
Skills
Microsoft Office
Education
Northern Illinois University 1969 — 1973
Bachelor's Degree, Education
AT&T Mobility March 2012 - March 2014
AT&T May 2006 - March 2012
SBC September 1998 - May 2006
Southwestern Bell Telephone Company February 1996 - September 1998
Southwestern Bell Telephone Company April 1980 - February 1996
Education
University of Houston-Clear Lake 1993 — 1997
Bachelor's degree, Physical Sciences, 3.4
Alvin Community College 1987 — 1991
Associate of Science (A.S.), Computer Technology/Computer Systems Technology, 3.85
Vickie' One Meal or More October 1998 - Present
Southwestern Bell Telephone Company May 1979 - November 1997
Skills
Food & Beverage, Clerical Skills, Entrepreneurship
Education
East Central College 1976 — 1977
Union High School 1972 — 1975
Self-employed September 2000 - Present
Eanes Independent School District August 1984 - May 2004
Recording for the Blind and Dyslexic May 1975 - May 1978
Southwestern University September 1971 - August 1973
Southwestern Bell Telephone Company 1970 - 1971
St. Lawrence University September 1968 - May 1969
Education
Syracuse University 1969 — 1970
MSLS, Library and Information Science
St Lawrence University 1965 — 1969
Master of Arts (M.A.), Fine/Studio Arts, General
Lake George High School 1961 — 1965
HS Diploma, NY State Regents Diploma
McCluer North High School August 2010 - Present
Southwestern Bell Telephone Company January 1983 - March 1990
Education
University of Missouri-Saint Louis 1980 — 1982
Bachelor of Science (B.S.), Mathematics and Computer Science
Illinois College 1977 — 1978
Florida Blue Medical Loss Ratio filings - data gathering, verification, attestation processAccounting Specialist IIIbFlorida BlueJanuary 2013 - Present
Florida Blue September 2001 - December 2012
Humana June 2000 - February 2001
Humana January 1999 - August 2000
University of West Florida January 1990 - July 1991
US Navy Reserve April 1982 - July 1988
Southwestern Bell Telephone Company April 1982 - June 1987
United States Navy March 1976 - March 1982
Skills
Management, Healthcare, HIPAA, Health Insurance, Process Improvement, Microsoft Excel, Medicaid, Customer Service, Microsoft Office, Healthcare Management, Budgets, PeopleSoft, Microsoft Word, Access, Outlook, Strategic Planning, Business Analysis, Accounting, PowerPoint
Education
University of West Florida - College of Business 1989 — 1991
Master's degree, Accounting
Pensacola Junior College 1987 — 1988
Associate of Arts (A.A.), Business Administration and Management, General
Hawin Investments LLC 2013 - Present
Spirit AeroSystems July 2005 - July 2013
Boeing 1988 - 2005
Rockwell International March 1983 - January 1988
Rockwell International April 1981 - March 1983
Rockwell International April 1975 - April 1981
Southwestern Bell Telephone Company September 1973 - April 1975
Skills
Telecommunications, Telecommunications..., Switchboard, Customer Service, Software Installation
Education
Northeastern Oklahoma A&M College 1971 — 1973
Associate's Degree, Early Childhood Education and Teaching
Daniel Webster High School 1969 — 1971
Union Public Schools September 1999 - Present
PACAR Wench August 1998 - August 1999
Southwestern Bell Telephone Company May 1980 - May 1987
Skills
Social Services, Community Outreach, Program Development, Nonprofits, Teaching, Staff Development, Mental Health, truancy court, Customer Service, Enrollment Services, Home Visits, Data Entry, working with homeless..., Educational..., Grant Writing, Volunteer Management, Fundraising, Crisis Intervention, Program Evaluation, Research, Adolescents, Psychotherapy, Public Speaking, Child Development, Legal Support Services, Legal Issues
Education
Northeastern State University 2007 — 2009
Bachelor in Social Work, Social Work
Tulsa Community College 2002 — 2007
Associates in Psychology, Psychology