Tech Resource Group
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Tech Resource Group Employees
Dude Solutions August 2006 - Present
Sento December 2005 - August 2006
Time Warner Cable April 2001 - June 2005
Matrix Resources October 2000 - January 2001
Tech Resource Group April 1998 - October 2000
Skills
Salesforce.com, Training, Troubleshooting, Account Management, SaaS, Call Centers, Access, Customer Service, Cloud Computing, Project Management, Databases, Customer Satisfaction, Microsoft Office, CRM, Call Center, Team Management, Service Level Agreements, Visio, Cross-functional Team..., Team Leadership, Workforce Management, MS Office, On-Site Training, Reports, Easily Adaptable, Call Center..., Management, Cloud Applications
Education
North Carolina Wesleyan College 2000 — 2004
B.S/B.A, Computer Info. Systems/Business Administration
Wake Technical Community College 1993 — 1997
A.A.S., Computer Info. Systems
Quintiles August 2014 - Present
Quintiles September 2012 - August 2014
First Citizens Bank July 2011 - August 2012
Independent 2009 - July 2011
Performance Impact, Inc 2006 - 2009
Tech Resource Group 1999 - 2005
Deloitte & Touche 1998 - 1999
Dow Corning Corporation 1996 - 1998
Skills
Management Development, Leadership, Project Management, Instructional Design, Instructor-led Training, Strategy, Program Management, Management, Business Process..., Management Consulting, Training, Consulting, Team Management, Performance Management, Organizational..., Leadership Development, Training Delivery, Performance Improvement, Change Management
Education
Alma College 1992 — 1996
WingSwept June 2013 - Present
CDC News February 2012 - March 2013
Global Knowledge 2010 - 2011
Lenovo US October 2007 - December 2009
CCH WoltersKluwer November 2004 - October 2007
Misys Healthcare Systems August 2002 - September 2004
Siebel Systems, Inc July 2000 - July 2002
Tech Resource Group September 1999 - July 2000
Lanier Worldwide December 1993 - August 1999
Skills
Salesforce.com, SaaS, B2B, Sales, Cold Calling, Oracle CRM, Sales Presentations, Team Building, Solution Selling, SEO, SEM, CRM, Website Creation
Education
North Carolina State University 1990 — 1992
Bachelor of Science, Business Management
University of North Carolina at Asheville 1988 — 1990
Bachelor of Science (B.S.), Business Administration and Management, General
Cisco October 2013 - Present
Elizabeth McDonough Photography February 2011 - Present
Wake County Public School System 2005 - 2010
Johnston County Schools 2003 - 2005
Tech Resource Group 2001 - 2002
Interlan 2000 - 2001
Skills
CCENT, Cisco Certified, Cisco Routers, Networking, Teaching, Classroom, Curriculum Development, Educational Technology, Staff Development, Elementary Education, Smartboard, Differentiated..., Classroom Management, Student Engagement, Public Speaking, PowerPoint, Microsoft Office, Community Outreach, Integrating Technology..., Leadership Development, Project-based Learning, 21st Century Skills, Instructional Technology, Coaching, Project Management, Curriculum Mapping, Instructional Design, Cisco Technologies, Customer Service, Program Management, Training
Education
North Carolina State University 2002 — 2003
Licensure only Secondary Education, Social Studies, Social Studies Teacher Education, 3.8
University of North Carolina at Wilmington 1996 — 2000
Bachelor of Arts (B.A.), Criminal Justice, 3.0
Charter Business 1999 - August 2014
US Naval Reserve June 1979 - June 1999
Cisco Systems, Inc January 1997 - January 1998
Tech Resource Group January 1995 - January 1997
Enloe High School January 1987 - January 1994
U.S. Naval Reserve January 1985 - January 1987
U.S. Naval Reserve, VP-5 January 1980 - January 1985
Education
Bucknell University 1976 — 1980
Bachelor of Arts, Political Science
North Carolina State University 1988 — 1994
MA, Education Administration
Wycliffe College (prep boarding school) 1975 — 1976
A-level, English History, Shakespeare, British politics, Bible/Biblical Studies
The Stony Brook School (prep boarding school) 1972 — 1975
diploma
CDI Southeast October 2014 - Present
TIAA-CREF February 2014 - July 2014
Bank of America July 2012 - February 2014
GlaxoSmithKline July 2011 - February 2012
Bayer Business Services August 2006 - June 2011
the Bayer Healthcare August 1998 - August 2006
Pulte Home Corp December 1996 - October 1998
Productivity Point International May 1995 - December 1996
Tech Resource Group February 1994 - May 1995
Office America May 1992 - February 1994
Skills
Project Planning, Software Documentation, Cross-functional Team..., IT Strategy, Team Leadership, ITIL, Project Management, Visio, Program Management, Business Analysis, Photoshop, Process Improvement, Contract Management, Web Project Management, SDLC, SharePoint, MS Project, SAP, Data Center, Vendor Management, Servers, Change Management, Web Analytics, Account Management, Team Building, DNS, Requirements Analysis, Telecommunications, Microsoft Excel, IT Service Management, HTML, Management, Project Portfolio..., Customer Service, Microsoft Office, Disaster Recovery, IT Management, PMO, Windows, Strategic Planning, Networking, Integration
Education
NCSU 1993 — 1995
(in progress), Business Administration and Management, General
The Art Institute of Raleigh-Durham 2010 — 2013
In Progress, Commercial Photography
Baker Thermal Solutions November 2010 - Present
BTL Enterprise LLC July 2007 - November 2010
Tech Resource Group 1999 - 2007
Intrex Computers November 1998 - March 1999
United States Air Force April 1992 - April 1998
Skills
Windows Server, Microsoft Office, Windows, Android, Blackberry, Microsoft Exchange, Antivirus, Anti-spam, PC maintenance, Desktop Support, Desktop Administration, VPN, Computer Hardware..., Remote Support, Telephony, PC building
Education
ECPI College of Technology 1998 — 1999
Computer Technology
University of North Carolina at Chapel Hill 1991 — 1992
ChannelAdvisor May 2012 - Present
Syncfusion March 2010 - January 2011
SoftPro Corporation/Lender Processing Services February 2009 - March 2010
SoftPro February 2005 - March 2009
Tech Resource Group January 1999 - January 2003
Skills
Customer Relations, Selling, Social Media, Software Sales, Salesforce.com, New Business Development, Strategic Planning, Solution Selling, SaaS, Account Management, International Sales, Negotiation, Business Analysis, .NET, ecommerce consulting, Sales Process, Sales, Software Industry, E-commerce, Customer Service, Sales Management, Management, Leadership, Analytics, Business Development, Lead Generation, CRM, Strategic Partnerships, Direct Sales, Enterprise Software
Education
North Carolina State University 1987 — 1992
Convergys March 2013 - April 2014
Convergys March 2012 - March 2013
Festiva Hospitality Group March 2010 - October 2010
PRC, Inc. January 2008 - January 2009
Indepdendent Consultant January 2007 - January 2008
Sento Corporation January 2006 - January 2007
Tech Resource Group May 1996 - April 2005
OxyChem October 1991 - May 1996
Houghton Mifflin 1988 - 1991
Skills
Call Center, Training, Management, Technical Support, Account Management, Team Building, Customer Service, Customer Satisfaction, Sales, Sales Management, Strategic Planning, Project Management, Call Centers, Human Resources, CRM, Sales Process, Vendor Management, Leadership, Cross-functional Team..., Marketing, Quality Assurance
Education
University of North Texas
University of North Texas
Windstream November 2013 - Present
Press Ganey Associates November 2012 - November 2013
Independent Consultant / Contractor August 2012 - November 2012
Aptean /Consona / Onyx November 1999 - August 2012
FIS 2011 - 2011
Laureate Online Education 2010 - 2011
Laureate Education 2010 - 2010
Fundtech 1997 - 2009
Tech Resource Group March 1996 - November 1999
Skills
Customer Relations, User Acceptance Testing, Business Analysis, Sales Support, Software Training, Requirements Analysis, Requirements..., User Interface Design, Software Design, Curriculum Design, QA Software Testing, Hands-on Training, Production Support, Testing, Software Documentation, Business Process, Salesforce.com, CRM, Training, Customer Service, Business Intelligence, Project Management, Sales Operations, SharePoint, SDLC, Requirements Gathering
Education
Gaston College 2009 — 2013
On going education, Professional, Business and Technical
Cherryville High School (North Carolina)
Axam~Roberts Legal Group, LLC. January 2009 - Present
AxamLaw February 2008 - June 2010
IBM June 2006 - February 2008
Sony Ericsson June 2005 - May 2006
Technical Resource Group 2002 - 2003
Siebel Systems 2001 - 2002
Reciprocal January 1999 - March 2001
Tech Resource Group December 1997 - January 1999
Skills
Criminal Defense, Civil Litigation, Trial Management, Business Development, Collections, Social Security, Settlement Agreements, Contract Negotiation, Drafting Agreements, Jury Trials, Online Help, Editing, Technical Writing, Dreamweaver, Appeals, Technical Documentation, Litigation, Legal Support Services, Manuals, Software Documentation, Legal Research, RoboHelp, Public Speaking, Instructional Design, FrameMaker, HTML, Training, Mediation, Adobe Acrobat, Legal Writing, Intellectual Property
Education
North Carolina Central University School of Law 2003 — 2007
JD, Law
Duke University 1990 — 1994
BA, English
Benjamin Mays High School 1986 — 1990
RightStar Systems September 2011 - Present
RightStar Systems January 2009 - September 2011
RightStar Systems September 2003 - January 2009
Evergreen Systems May 1999 - September 2003
Tech Resource Group 1996 - 1999
Ellis Publishing 1995 - 1996
International Journeys 1992 - 1995
Skills
CMDB, Service Desk, IT Service Management, Incident Management, Service Management, ITIL, Configuration Management, IT Asset Management, Sla, IT Management, Service Delivery, IT Operations, Change Management, PMP, Information Technology, SharePoint, Project Management, Knowledge Management, Professional Services, Enterprise Software, BMC Remedy, Cloud Computing, Managed Services, Disaster Recovery, SaaS, Consulting, ITIL Certified, Business Analysis, Software Documentation, Enterprise Architecture, IT Strategy
Education
Colby College 1988 — 1992
BA, German/Business
UnitedHealth Group October 2012 - Present
Clubworx July 2013 - Present
UnitedHealth Group September 2008 - October 2012
UnitedHealthcare October 2006 - September 2008
CARQUEST April 2005 - October 2006
Tech Resource Group September 2001 - April 2005
Skills
Training Delivery, Project Management, Wireless, Finance, Instructor-led Training, Instructional Design, Leadership Development, Six Sigma, Situational Leadership, Career Development, Systems Engineering, Blended Learning, Virtual Collaboration, E-Learning, Change Management, Organizational..., Training, Program Management, Technical Writing, Software Documentation, Employee Training, Leadership, CRM, Coaching, Talent Management, Technical Training, Management, Learning Management, Needs Analysis, Analysis, Curriculum Design, Curriculum Development, Requirements Analysis, Captivate, ADDIE, Workshop Facilitation, Call Centers, Team Management, Adult Education, Enterprise Software, Performance Improvement, Consulting, Learning Management..., Organizational..., Performance Management, Distance Learning, Hands-on Training, Visio, Staff Development, Performance Consulting
Education
East Carolina University 1989 — 1992
M.A., English (Tech Communications)
East Carolina University 1986 — 1989
B.S., English (Secondary Education)
Triangle Dreamz January 2015 - Present
BCBSNC February 2014 - December 2014
BCBSNC June 2010 - February 2014
Red Hat April 2007 - January 2010
Brightline Compliance September 2005 - March 2007
Tech Resource Group September 2001 - September 2005
HowStuffWorks.com May 2000 - September 2001
NC School of Science & Mathematics January 1996 - May 2000
United States Department of Defense January 1989 - January 1996
Skills
Creative Writing, Technical Writing, Instructional Design, Graphic Design, Multimedia, Problem Solving, Organizational Design, Social Media, Leadership Development, Strategic Leadership, Published Author, Content Creation, Curriculum Development, Editing, Budget Management, Creative Direction, Art Direction, Digital Strategy, Linux, Emerging Technologies, Educational Technology, Education Management, People Management, Thought Leadership, Instructional Technology, Instructor-led Training, E-learning, Mobile Learning, Blended Learning..., E-Learning, Blended Learning, Management, Budgets, Needs Analysis, Content Strategy, Organizational..., Leadership, Analysis, Learning Management..., Hands-on Training, Training, Program Management, Project Management, Consulting
Education
Excelsior College 2013 — 2015
Master of Business Administration (MBA), Human Performance Technology
Excelsior College 2012 — 2013
Bachelor of Arts (B.A.), Communication and Media Studies
Southeastern Community College 1985 — 1987
A.A.S., Business Administration
Williams Township 1980 — 1984
HS Diploma, General
EMC April 2014 - Present
Windstream Hosted Solutions June 2012 - April 2014
Windstream Hosted Solutions April 2010 - July 2012
Freudenberg IT June 2007 - April 2010
Oxford University Press April 2004 - June 2007
Tech Resource Group January 2000 - July 2003
Skills
Juniper, Hardware, Cisco Technologies, ASA, Data Center, Virtualization, VPN, Firewalls, Cloud Computing, Network Security, Switches, Routers, CCNA, Cisco IOS, Cisco UCS, vSphere, PIX, BGP, Network Administration, Storage, F5 BigIP, System Administration, Telecommunications, WAN, Networking, Storage Area Networks, SAN, OSPF, IPSec, VMware ESX, Nexus, Juniper Technologies, VMware vSphere, Network Design, Cisco Nexus
Education
Liberty University 1993 — 1997
A Perfect Bite August 2011 - Present
Capital Management Solutions LLC 2011 - 2012
Tereck Office Solutions January 2009 - July 2011
Canon Business Solutions January 2009 - July 2011
American Furniture Rentals October 2005 - September 2008
Tech Resource Group July 2003 - August 2005
GlaxoSmithKline April 2002 - July 2003
GlaxoSmithKline August 2001 - April 2002
Skills
Microsoft Office, Accounts Receivable, Accounting, Research, Salesforce.com, Customer Service, Chef, Administrative..., Events, Entrepreneurship, Food, General Ledger, Invoicing, Catering, Social Media, Online Advertising, Radio Advertising, PowerPoint, Microsoft Word, Microsoft Excel, Photoshop, Blogging, Corporate Events, Entertainment, Email Marketing, Trade Shows, Management, Budgets, Marketing, Social Media Marketing, Event Planning, Customer Satisfaction, Advertising, Sales, Account Management, Social Networking, Team Building, New Business Development, Event Management
Education
Ferrum College 1996 — 1998
Criminal Justice
Patrick Henry Community College
General Education Diploma, Criminal Justice; Clerical
The Fuqua School of Business, School of Medicine, Duke University November 2007 - Present
Culture2Culture January 1996 - Present
North Carolina State University August 2002 - August 2005
Right Management 1999 - 2002
Right Management Consultants January 1999 - December 2001
Tech Resource Group 1995 - 1996
Studley 1984 - 1996
New York Chamber of Commerce & Industry 1980 - 1984
U. S. Department of State 1975 - 1980
Universidad Autonoma de Guadlajara 1975 - 1976
Skills
Coaching, Cross cultural training, Health Care expertise, inspiring public speaker, Entrepreneurship, Management, Event Planning, Strategy, Job Coaching, Strategic Consulting, Interview Preparation, Curriculum Design, Succession Planning, Job Search Strategies, Employee Relations, Public Relations, Employee Engagement, Public Speaking, Culture Change, Leadership Development, Leadership, Talent Management, Talent Acquisition, Business Development, Networking, Onboarding, Recruiting
Education
American University 1973 — 1974
M.A.
New York University 1969 — 1973
BA
Université de Paris
Certificat
Wake Technical Community College August 1999 - Present
Utility Translation Systems January 1999 - August 1999
Tech Resource Group March 1998 - January 1999
Skills
Quality Assurance, Strategic Planning, ITIL v. 3 Compliance, Project Management, Computer Security, R&D, Coaching Staff, Mentoring, Testing Methodology, Technology Consultation, Business Communications, Computer Hardware..., Computer Software..., Leadership, Ethics, and..., Business Marketing, Technical Support, Active Directory, IT Management, Testing, Troubleshooting, Software Installation, Leadership, ITIL, Help Desk Support, Coaching, Information Technology, B2B Marketing, Training, Software Documentation, Networking, System Administration, Microsoft Office, Management
Education
Colorado State University 2009 — 2011
MBA, Business Administration
Wake Technical Community College 1996 — 1998
A.S., Informaton Systems
North Carolina State University 1990 — 1995
B.A., History
Wells Fargo Home Mortgage May 2014 - June 2015
Federal Reserve Bank of Richmond August 2011 - April 2014
Capstone Corporation September 2007 - March 2011
Capstone Corporation March 2005 - August 2007
EPPIC Consulting August 2004 - March 2005
US Navy December 2001 - July 2003
Open Text December 1999 - October 2001
Oracle October 1997 - June 1999
Pitney Bowes March 1997 - October 1997
Tech Resource Group June 1995 - March 1997
Skills
MS Project, MS Office Suite, Staff Management, Statistics, Internal Communications, Operations Management, Mandarin, Cost Accounting, Production Management, Public Speaking, Writing, Document Imaging, GIS applications, Oracle Financials, Electronic Warfare, Direct Sales, Defense, Project Planning, Microsoft Office, Training, Military, Navy, Visio, Emergency Management, Security Clearance, Management, Command, Analysis, National Security, Oracle E-Business Suite, Project Management, Leadership
Education
Tulane University - A.B. Freeman School of Business 1991 — 1992
MBA
University of Virginia 1976 — 1978
BA
Central Virginia Community College 1974 — 1976
AS
Brookville High School 1969 — 1974
Diploma
BCBSNC October 2012 - Present
Cisco Systems October 2011 - October 2012
Cisco April 2010 - July 2011
Independent Project Manager May 2009 - April 2010
Global Knowledge June 2006 - May 2009
United States Marine Corps May 2004 - June 2006
Trifolium July 2000 - May 2001
Tech Resource Group July 1996 - November 1999
Skills
PMP, Program Management, Project Management, Contract Negotiation, Instructional Design, Instructor-led Training, Team Leadership, Team Building, Government, Training, Leadership, Cross-functional Team..., E-Learning, Marine Corps, Risk Management, Training Delivery, Blended Learning, Technical Training, Military, Project Planning, Vendor Management, Budgets, Management, CRM, Cisco Technologies, Change Management, Security Clearance, Human Resources, Process Improvement, Leadership Development, Organizational..., Business Process..., Analysis, Enterprise Software, Strategic Planning, Integration
Education
DON NCIS Naval Security Manager's Course 2004 — 2004
North Carolina State University 1983 — 1989
GSE Systems May 2011 - Present
Under the Hood Development December 1995 - Present
Lockheed Martin Virtual World Labs July 2005 - May 2011
eHomecare.com March 2001 - July 2001
Tech Resource Group July 1997 - March 2001
The Media Shop July 1997 - March 2001
The Media Shop August 1995 - July 1997
Electronic Customer Communications, Inc. October 1994 - July 1995
Skills
User Interface, C++, 3D Studio Max, Modeling, 3D, Software Development, Training, Programming, Software Engineering, JavaScript, Testing, Software Design, Systems Engineering, Program Management, HTML, Multimedia, Architecture, Simulations, User Interface Design, CSS, XML, Web Development, Integration
Education
North Carolina State University 1992 — 1994
MID, Industrial Design
North Carolina State University 1988 — 1992
BEDA, Architecture
Providence Middle School
Kony, Inc. April 2015 - Present
Teradata September 2011 - April 2015
SAS January 2008 - August 2011
Tech Resource Group 2001 - December 2008
Mindlever 2000 - 2001
GE Mortgage Insurance 1996 - 2000
Skills
Enterprise Software, Lead Generation, Analytics, Selling, Salesforce.com, Solution Selling, Works well in a team, Sales Process, Professional Services, CRM, Start-ups, Integration, Predictive Analytics, Executive Management, Business Intelligence, Sales, Team Leadership, Big Data, Training, Account Management, SaaS, Long Distance Running, Management, Networking
Education
The George Washington University 1991 — 1995
American Community School London 1986 — 1991
Red Hat February 2014 - Present
Red Hat July 2009 - February 2014
Red Hat February 2008 - July 2009
Brightline Compliance October 2005 - February 2008
Tech Resource Group February 1998 - October 2005
Skills
Learning Management..., Instructional Design, E-Learning, Captivate, Project Management, SCORM, Blended Learning, ADDIE, Multimedia, HTML, SmartBuilder, Camtasia, Dreamweaver, Access, Photoshop, InDesign, Multimedia development, JavaScript, Instructional Technology, Process Improvement, Business Intelligence, Learning Analytics, Analysis, Quality Assurance, Adobe Creative Cloud, Video Editing, Audio Editing, ACID Pro, Adobe After Effects, Adobe Captivate, Adobe Flash, Adobe RoboHelp, Articulate, Basecamp, Elluminate/Blackboard..., HTML + CSS, Lectora, Macromedia Director, PowerPoint, QuarkXPress, QuestionPro, Siebel, Snagit, TestBuilder, WebEx, Open Source, Salesforce.com, Training, Management, SaaS
Education
University of North Carolina at Chapel Hill
BA, Journalism and Political Science
Clyde A. Erwin High School
High school diploma
South Carolina Writers' Workshop 2008 - Present
Greenville Technical College September 2000 - Present
Eversworks January 2000 - Present
Technical Resource Group January 2001 - July 2003
EGI/HG August 1997 - August 2000
Tech Resource Group August 1995 - August 1996
Greenville Urban League March 1993 - August 1995
NCR 1989 - 1991
Skills
Instructional Design, Training, Instructor-led Training, Employee Training, Hands-on Training, Adult Education, Workshop Facilitation, Training Delivery, Curriculum Development, Content Development, Blended Learning, Higher Education, Needs Analysis, Leadership, Teaching, Situational Leadership, Technology Needs..., Leadership Development, Public Speaking, Creative Writing, E-Learning, Technical Writing, Management, Classroom, Achieve Global, Nonprofits, Performance Management, Coaching, Resume Writing, Learning Management, Staff Development, Career Development, Educational Technology, Change Management, Curriculum Design, Organizational..., Conflict Resolution, Organizational..., Team Building, Distance Learning, Program Management, Career Counseling, Editing
Education
Clemson University 2003 — 2005
MA, Professional Communication
Clemson University 1983 — 1986
BA, Zoology
Lenovo October 2014 - Present
IBM December 2012 - October 2014
IBM April 2011 - December 2012
IBM July 2006 - April 2011
CTG at IBM July 2000 - July 2006
Tech Resource Group December 1998 - July 2000
Skills
Sales Enablement, Solution Selling, Training, Team Leadership, Instructional Design, Program Management, Training Delivery, Channel, Leadership, Analysis, Pre-sales, Sales, Enterprise Software, CRM, Sales Management, Vendor Management, Cloud Computing, Management
Education
San Jose State University 1992 — 1994
Mechanical Engineering
Azusa Pacific University 1989 — 1992
Pre-Engineering
Citrix November 2014 - Present
Synaptis July 2009 - October 2014
Global Knowledge October 2006 - July 2009
GlaxoSmithKline 1996 - 2007
Tech Resource Group 1994 - 1996
The Sachs Group 1991 - 1994
Skills
Training Delivery, Instructor-led Training, Hands-on Training, Blended Learning, Change Management, Instructional Design, Training, Captivate, E-Learning, ADDIE, Team Building, Learning Management, Employee Training, Adult Education, Project Management, Software Documentation, WebEx, Process Improvement, Technical Training, Technical Writing, Needs Analysis, Coaching, Organizational..., Learning Management..., Leadership Development, Program Management, Workshop Facilitation, CRM
Education
Kutztown University of Pennsylvania 1987 — 1990
Rutgers University-New Brunswick 1986 — 1987
Grifols May 2012 - Present
TrialCard August 2011 - May 2012
GlaxoSmithKline November 2007 - June 2011
Glaxosmithkline 2004 - 2007
GlaxoSmithKline 2002 - 2004
Tech Resource Group 2000 - 2002
Prudential Securities 1998 - 1999
WestPoint Stevens 1997 - 1998
Skills
Data Analysis, Outsourcing, Requirements Analysis, Strategic Planning, Project Management, Management, Cross-functional Team..., Software Documentation, Business Analysis, Quality Assurance, Analysis, Change Management, Integration, Six Sigma, Pharmaceutical Industry, Process Improvement, SFTP, Leadership, Vendor Management, Microsoft Office, Program Management, Business Intelligence, Manufacturing, SDLC
Education
North Carolina State University
BS, Textile Management
Southeast Guilford
Self-Employed January 2009 - Present
Global Compliance 2007 - 2008
Self-Employed 2005 - 2007
Tech Resource Group 2000 - 2005
Skills
Instructional Design, E-learning, Training Delivery, Curriculum Development, Instructor-led Training, Captivate, Coaching, Leadership Development, Change Management, Adult Education, Team Building, Organizational..., Software Training, WebEx, Live Meeting, Content Development, Program Management, E-Learning, Hands-on Training, Training, Technical Training, Needs Analysis, Leadership, Workshop Facilitation, SnagIt, Learning Management..., Learning Management, Lectora, ADDIE, Blended Learning, Performance Consulting, Camtasia, Mobile Learning, SCORM, SumTotal, E-Learning Consulting, Distance Learning, Technical Writing, RoboHelp, E-learning..., Employee Training, ILT
Education
University of Dayton 1987 — 1992
BA, Communication Management
Synaptis ConsultantJoymari Image ConsultingJanuary 2009 - Present
Lane Bryant Outlet October 2010 - July 2011
MICOR Solutions July 2008 - December 2008
Tech Resource Group September 2007 - July 2008
TRG March 2007 - December 2007
BuildLinks August 2003 - August 2006
Tech Resource Group September 1993 - July 2003
Tech Resource Group 1993 - 2001
Skills
Project Manager, Training Project Manager, Training & Development, Instructional Design, Instructor-led Training, Project Management, E-Learning, Training Delivery, Hands-on Training, Training, Team Building, Team Leadership, Process Improvement, Business Analysis, Technical Writing, Program Management, Software Documentation, Captivate, SharePoint, Management, CRM, Employee Training, Leadership, Coaching, Start-ups, MS Project, Business Development
Education
Colorado Technical University 2012 — 2015
Doctor of Management, Organizational Development and Change Concentration
Colorado Technical University 2009 — 2012
Master of Science in Management, Project Management, 3.6
Colorado Technical University 2009 — 2011
Bachelor of Science, Business Admininstration/Project Management
Meredith College 2006 — 2010
Bachelor of Science, Business Administration and Human Resource Management
Knowledgent 2014 - Present
Alliance Life Sciences Consulting Group, Inc 2007 - 2014
HighPoint Solutions 2004 - 2006
Archi-Tech Systems 2003 - 2004
Tech Resource Group 1998 - 2003
Skills
Strategy, Analytics, Training, Strategic Planning, Sales Operations, Business Analysis, SDLC, Business Intelligence, Requirements Analysis, IT Strategy, Change Management, Data Warehousing, Business Process..., Master Data Management, Program Management, Business Process, Process Improvement, Integration, Management Consulting, Vendor Management
Education
Appalachian State University 1988 — 1992
B.S, Psychology
STS International Inc 2012 - Present
Time Warner Cable 2004 - 2012
Randstad 2003 - 2004
Xtrasource 2003 - 2003
Kelly IT Resources 2002 - 2002
CGS 2002 - 2002
Modis 2001 - 2001
OAO Services 1998 - 2001
Tech Resource Group 1997 - 1998
Education
East Carolina University 1990 — 1996
Bachelor of Science (B.S.), Industrial technology/Electronics
American Anesthesiology October 2011 - Present
bioMerieux December 2009 - December 2010
Tech Resource Group October 2000 - August 2008
Interim HealthCare September 1998 - October 2000
Skills
Microsoft Word, Microsoft Office, Healthcare Management, Microsoft Excel, Management, Research, Hospitals, Healthcare Information..., Financial Reporting, PowerPoint, Customer Service, Account Reconciliation, Healthcare
Education
Penn State University
Bachelor of Science (B.S.), Accounting and Finance