Technology Services Industry Association (TSIA)
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Technology Services Industry Association (TSIA) Employees
Technology Services Industry Association (TSIA) June 2015 - Present
Technology Services Industry Association (TSIA) February 2013 - Present
Avaya Government Solutions November 2011 - December 2012
Deltek May 2011 - November 2011
Deltek FedSources July 2010 - April 2011
Deltek FedSources March 2009 - April 2011
Deltek FedSources May 2008 - April 2011
Deltek FedSources June 2009 - July 2010
Acacia Federal Savings Bank June 2007 - January 2008
Skills
Government Contracting, Market Analysis, Government Procurement, Data Analysis, Competitive Intelligence, Salesforce.com, SQL, Tableau, Tableau Server, Alteryx, Analytics, MySQL, Survey Gizmo, Force.com, Proposal Writing, Federal Government, Microsoft Office, Market Research, Requirements Analysis, Business Process..., Government, Project Management, Technical Writing, SPSS, Program Management, Business Process, Functional Requirements, Quality Assurance, GSA Schedules, Business Development, Competitive Analysis, Business Intelligence, Online Research, Market Intelligence, CRM, Databases, Team Leadership, Training, SharePoint, Software Design, Software Quality..., Software Requirements, Software Development, System Requirements, Systems Analysis, Business Objects, Costpoint, Wireframes, IT Procurement, Federal Acquisition...
Education
Christopher Newport University 2003 — 2007
Bachelor of Science, Business Administration; Management
Huber Engineered Materials July 2015 - Present
Advocare March 2013 - Present
Mud Pie LLC February 2015 - July 2015
DawnSignPress June 2014 - December 2014
The Home Depot August 2013 - July 2014
Technology Services Industry Association (TSIA) May 2013 - June 2014
ARRIS August 2005 - February 2013
Macy's August 2005 - May 2012
Harrah'a Rincon Casion and Resort December 2000 - June 2005
Skills
Team Leadership, Management, Customer Service, Customer Success, Inventory Management, Sales Management, Sales, Microsoft Office, Salesforce.com, Strategic Planning, Marketing, Team Building, Social Media, Office Administration, Retail, Microsoft Excel, Microsoft Word, Merchandising, PowerPoint
Education
Palomar College 1995 — 1998
Associate of Arts (AA), Liberal Arts and Sciences/Liberal Studies
Technology Services Industry Association (TSIA) September 2004 - Present
Investor 2000 - 2004
Insight Express 1997 - 2000
Prognostics/TNS 1991 - 1998
Skills
SaaS, Strategic Partnerships, Solution Selling, Managed Services, Cisco Technologies, Go-to-market Strategy, Cloud Computing, Professional Services, Strategy, Enterprise Software, Business Development, Program Management
Education
Rollins College 1979 — 1983
Bachelor's degree, Political Science and Government
Technology Services Industry Association (TSIA) June 2015 - Present
JasmineFit Personal Training September 2009 - Present
Dunham & Associates February 2013 - July 2013
W Hotels November 2011 - April 2012
Nuveen Investments March 2006 - March 2011
Franke & Shields, LLC October 2005 - December 2005
Business Logic June 2005 - August 2005
Shepard Schwartz & Harris LLP September 2004 - March 2005
Education
DePaul University 2009 — 2012
Bachelors of Science
Technology Services Industry Association (TSIA) November 2008 - Present
Opsource Inc. May 2007 - November 2007
WebEx February 2005 - April 2006
Exodus Communications 2000 - 2003
Skills
SaaS, Salesforce.com, Professional Services, Solution Selling, Cloud Computing, Managed Services, Lead Generation, Direct Sales, Business Development, Account Management, New Business Development, Sales Operations, Sales, Selling, Channel Partners, Product Management, Strategy, Product Marketing, Start-ups, Storage, Sales Enablement, Cross-functional Team...
Education
California State University-Chico 1987 — 1989
BS, Business Administration
West Valley Community College 1983 — 1986
BS- Business Administration - Management, General Education
Buchser
Santa Clara High School
Technology Services Industry Association (TSIA) December 2013 - Present
Pepperdine University February 2013 - October 2013
Environmental Testing Associates January 2012 - February 2013
The Daily Aztec July 2010 - January 2012
Greater Raleigh CVB May 2011 - August 2011
Skills
Facebook, Social Media Marketing, Event Management, Social Networking, Social Media, Press Releases, Public Relations, Marketing Communications, Advertising, Event Planning, Email Marketing, Marketing Strategy, Publicity, Media Relations, Marketing, Sales
Education
San Diego State University-California State University 2008 — 2012
Bachelor of Arts (B.A.), Public Relations
LifeWave, Inc May 2014 - Present
Kira Sjoberg Design January 2005 - Present
Kira Sjoberg Photography 2003 - Present
Therapy Specialists July 2013 - May 2014
Technology Services Industry Association (TSIA) June 2007 - October 2012
Benchmark Publications, inc December 2005 - June 2007
Skills
Graphic Design, Creative Direction, Logo Design, Art Direction, Photography, Illustrator, InDesign, Graphics, Digital Photography, Flash, Video, Photoshop, Project Management, Project Planning, Email Marketing, Signage, Portrait Photography, HTML, Corporate Identity, Project Coordination, Event Photography, Digital Video, Pre-press, Mac, Posters, Video Editing, Videography, Offset Printing, Final Cut Pro, Web Design, Advertising, Environmental Graphics, 2D graphics, Motion Graphics, Wedding Photography, Fine Art Photography, Post Production, User Interface Design, Extensis Suitcase, basic CSS, Apple Macintosh, Soundtrack Pro, Russian, MailChimp, Campaign Monitor, ACT!, Website Creation, Email Marketing Software, Brochures, Corporate Branding
Education
Platt College-San Diego 2004 — 2005
A.S. in Graphic Design
San Francisco State University 2001 — 2003
Bachelor of Art, Photography
Benicia High School 1995 — 1997
High School Diploma
Clark Realty Management August 2014 - Present
Manchester Grand Hyatt San Diego May 2014 - September 2014
ANdAZ May 2012 - June 2013
Fuse Events September 2012 - November 2012
Technology Services Industry Association (TSIA) December 2010 - May 2011
US Army September 2007 - December 2009
Chase (Washington Mutual) October 2006 - August 2007
Subway September 2004 - September 2006
Skills
Hospitality, Hospitality Management, Hospitality Industry, Hotels, Food & Beverage, Property Management..., Front Office, Opera, Tourism, Restaurants
Education
San Diego State University-California State University 2005 — 2013
Bachelor of Science (BS), Hospitality Administration/Management
Technology Services Industry Association (TSIA) January 1989 - Present
Service & Support Professionals Association (SSPA) 1989 - Present
2-Day Live Workshop Hosted by Bill Rose (Industry-Recognized as the "Father of Modern Tech Services" 2011 - Present
2-Day Live Workshop Hosted by Bill Rose (Industry-Recognized as the "Father of Modern Tech Services" 2011 - Present
2-Day Live Workshop Hosted by Bill Rose (Industry-Recognized as the "Father of Modern Tech Services" 2011 - Present
"The Art of Managing a Tech Support Center" "Tech Support Superstars" "Field Service Bootcamp" January 2011 - Present
Hitachi Data Systems January 1987 - January 1989
Candle Corporation January 1985 - January 1987
Morino and Associates January 1983 - January 1985
IBM January 1975 - January 1985
Skills
Training, Consulting, Public Speaking, Executive Coaching, CRM, Call Centers, Professional Services, Technical Support, SaaS, Enterprise Software, Cloud Computing, Customer Experience, Outsourcing, Managed Services, Management, Salesforce.com, Lead Generation, Go-to-market Strategy, Cross-functional Team..., Analytics, Partner Management, Service Management, Call Center, Contact Centers, Program Management, Business Services, Inbound Marketing, Training Delivery
Education
Forty Years of experience in the technology services industry
Northcentral University
Doctor of Philosophy (PhD) (In Process)
Villanova University
BA
LeadMD, Inc. October 2014 - Present
Technology Services Industry Association (TSIA) January 2012 - October 2014
Casa de Amparo July 2010 - January 2012
Next Step e-Solutions May 2009 - September 2010
Designed by CB August 2008 - August 2010
Alonzo Printing Company July 2008 - September 2008
Skills
InDesign, HTML, Microsoft Office, Graphic Design, Web Design, Email Marketing, Marketing Communications, Social Media, Inbound Marketing, Newsletters, Brochures, Email Deliverability, CSS, Analytics, Sustainability, Photoshop, Illustrator, Adobe Acrobat, Dreamweaver, Constant Contact, Exact Target, HubSpot, Direct Mail, Salesforce.com
Education
California Polytechnic State University-San Luis Obispo 2006 — 2008
BS
De Anza College 2004 — 2006
AA
Milpitas High School 2000 — 2004
Technology Services Industry Association (TSIA) November 2012 - Present
GM Ryan International June 2011 - April 2012
The Early Education Initiative September 2010 - May 2011
George Mason University May 2010 - May 2011
George Mason University January 2006 - May 2010
CUTCO Cutlery June 2009 - August 2009
Patriot Classic Debate Institute July 2007 - July 2008
Education
George Mason University 2006 — 2011
Bachelor of Arts, Government and International Politics
Technology Services Industry Association (TSIA) October 2006 - August 2014
Corpus Christi Independent School District August 2004 - May 2006
Garcia Insurance Agency/GEICO May 1991 - January 1996
Skills
Sales, Salesforce.com, Marketing, Managed Services, Professional Services, Lead Generation, Business Development, SaaS, Customer Experience, Strategy, Microsoft Excel, Microsoft Word, Enterprise Software, Program Management, Product Management, CRM, Solution Selling, Strategic Partnerships, Management, Customer Service, Project Management, Cross-functional Team..., Cloud Computing, Call Centers, Analytics, Hubspot, Newsletters, Email Campaigning, Adobe Acrobat, Email Newsletter Design, Social Media, SPSS, Upholstery
Education
Liberty University 2014 — 2014
Graduate Certificate, Marketing, 3.66
Texas A&M University-Corpus Christi 2001 — 2003
BA, Management, 3.5
Elite SEM January 2015 - April 2015
Technology Services Industry Association (TSIA) June 2014 - September 2014
Flavor Group, LLC March 2014 - June 2014
L7 Creative Communications June 2013 - August 2013
Elevator Agency June 2013 - August 2013
Skills
Social Media, Photography, WordPress, Photoshop, Illustrator, Graphic Design, Marketing Strategy, Social Networking, Visual Arts, SEO, SEM, Paid Search Strategy, Digital Marketing, Google Adwords, PPC Bid Management, Kenshoo, Google Analytics, Salesforce.com, Digital Media, Public Relations, Event Planning, Adobe Creative Suite, Video Production, Audio Post Production, Strategic Planning, Analytics, Digital Strategy, Mobile Marketing, Integrated Marketing, Brand Management, Sales, CMS, Lead Generation, Market Research, OmniGraffle
Education
San Francisco State University 2010 — 2014
Bachelor's Degree, Broadcast & Electronic Communications Arts -- Minor: Marketing
Codeacademy 2013 — 2013
Web Fundamentals, HTML, CSS
Rancho Bernardo High School 2006 — 2010
Technology Services Industry Association (TSIA) September 2013 - Present
Spatial Energy March 2012 - September 2013
Pictometry International October 2009 - March 2012
NVR, Inc. September 2004 - April 2009
Bank of America April 2001 - September 2004
Eastman Kodak March 2000 - April 2001
Xerox November 1997 - March 2000
Skills
Business Process..., Cost Reduction..., Employee Engagement, Benchmarking, Strategic Planning, Fact Based Management, Profit & Loss Management, Customer Insight, Lean Initiatives, Six Sigma, New Business Development, Innovation Development, Market Analysis, Innovation Management, Process Engineering, Customer Retention, Quality Management, Sales Management, Sales Process, Intrapreneurship, Cost Reduction, FACT, Business Development, Competitive Analysis, Income Statement, Product Development, Team Building, P&L Management, Strategy, Salesforce.com, Marketing Strategy, Lean Manufacturing, Sales, Management, Program Management, Leadership, Process Improvement, Pricing, Entrepreneurship, Analysis, Marketing, Outsourcing, Customer Satisfaction, Strategic Partnerships, Start-ups, Solution Selling, Business Intelligence, Professional Services, Cloud Computing, Cross-functional Team...
Education
Clarkson University 1983 — 1985
MBA, Business
Clarkson University 1979 — 1983
BS, Civil and Environmental Engineering
Gates Chili HS
Amazon November 2014 - Present
LeadMD, Inc. April 2014 - November 2014
CareFusion November 2012 - April 2014
InboundExpert June 2004 - April 2014
Technology Services Industry Association (TSIA) January 2012 - November 2012
Technology Services Industry Association (TSIA) April 2011 - January 2012
San Diego Youth Symphony and Conservatory September 2010 - April 2011
University of Cincinnati College-Conservatory of Music (CCM) September 2008 - June 2010
Skills
CMS, Lead Generation, Salesforce.com, Email Marketing, Photoshop, Dreamweaver, Illustrator, InDesign, Copywriting, Inbound Marketing, Social Media Marketing, Marketing Communications, Direct Mail, Marketo, Online Marketing, Wordpress, E-commerce, MODx, Drupal, Marketing Automation, Email Design, Web Design, Campaign Management, SEM, Lead Management, Microsoft Office, Content Creation, Web Content Management, Tridion, Newsletters, Social Media, CRM, WordPress, Facebook, Marketing, Content Strategy, Strategy, Digital Marketing, B2B Marketing, Demand Generation, Enterprise Software
Education
University of Cincinnati 2008 — 2010
Master of Business Administration (MBA), Marketing, Non-Profit Administration
University of Iowa 2004 — 2008
BM, Piano Performance
Telogis August 2008 - Present
Technology Services Industry Association (TSIA) October 2014 - Present
Jetaway Travel Inc April 2006 - May 2008
Novell, Inc. March 2002 - April 2006
Cambridge Technology Partners December 1999 - February 2002
Cambridge Technology Partners April 1996 - November 1999
Spectrum Human Resource Systems August 1993 - April 1996
Skills
SaaS, Enterprise Software, Strategy, Leadership, Customer Success, Professional Services, Education Services, Cloud Computing, Integration, Customer Experience, Big Data, Analytics, Support, Start-ups, Global Services, Program Management, Management, ERP, CRM
Education
University of Colorado Denver
MBA, Business
University of Denver
BA, Speech Communications & Psychology
Sage December 2014 - Present
Sage December 2013 - December 2014
Technology Services Industry Association (TSIA) May 2012 - July 2013
Openwave Messaging, Inc. September 2010 - July 2013
Openwave September 2009 - August 2010
Openwave Systems June 2006 - August 2009
Oracle October 1995 - March 2006
Geac 1990 - 1995
Skills
Commercials, Strategic Planning, Global Business..., Organizational..., Professional Services, Product Support, Strategic Thinking, Global Management, Start-ups, Cloud Computing, Mobile Devices, Go-to-market Strategy, Solaris, Technical Support, Strategic Partnerships, Mobile Technology, Enterprise Software, Strategy, Cross-functional Team..., Telecommunications, Outsourcing, Selling, Mobile Applications, Service Delivery, SaaS, Vendor Management, Product Management, Sales Operations, Solution Architecture, Program Management, Integration, CRM, Executive Management, Solution Selling, Product Marketing, Pre-sales, Management, Wireless, Sales
Education
La Trobe University 1991 — 1993
Computer Science and Communications Engineering, Physics, Maths, Computer Science, Electronics, Programming
Scotch College 1983 — 1989
Technology Services Industry Association (TSIA) July 2015 - Present
Asian Business Association of San Diego August 2014 - July 2015
Greater San Marcos Partnership May 2014 - June 2014
Greater San Marcos Partnership July 2013 - May 2014
The Greater Austin Chamber of Commerce December 2010 - July 2013
Greater Austin Chamber of Commerce 2010 - 2011
Skills
Non-profits, Event Planning, Leadership, Public Relations, Public Speaking, Customer Service, Nonprofits, Time Management, Fundraising, Social Networking, Facebook, Social Media, Event Management, Social Media Marketing, Marketing, Marketing Communications, Editing
Education
Trinity University 2005 — 2009
Bachelor of Arts, Spanish Language and Literature
Le Cordon Bleu College of Culinary Arts-Austin 2012 — 2013
Culinary Arts, Culinary Arts/Chef Training
Dhahran High School 2002 — 2005
Kenes USA, Inc. 2012 - 2014
ONS:Edge 2006 - 2012
Oncology Nursing Society 1996 - 2010
Technology Services Industry Association (TSIA) 1993 - 1996
Air & Waste Management Association 1978 - 1992
Skills
Marketing Communications, Event Management, Public Relations, Non-profits, Budget, New Business Development, International Business, Publishing, Writing and Editing, Marketing Strategy, Strategic Planning, Strategic Partnerships, Negotiation, Editing, Nonprofits, Budgets, Leadership, Management, Business Strategy, Marketing, Business Development, Strategic Communications, Fundraising, Event Planning, Leadership Development, Social Media Marketing, Social Media
Education
University of Pittsburgh
MBA, Buisiness
Carnegie Mellon University
Architecture
Indiana University of Pennsylvania
BA, Art
Pittsburgh Central Catholic High School
Technology Services Industry Association (TSIA) February 2009 - Present
Technology Services Industry Association (TSIA) October 2009 - August 2012
Technology Services Industry Association (TSIA) 2009 - February 2012
Buck I.T. Consulting August 2004 - October 2011
SSPA February 2009 - October 2009
Cox Media October 2008 - March 2009
Henry M Jackson Foundation November 2008 - January 2009
National Pen May 2008 - August 2008
WebAssist.com April 2007 - May 2008
Skills
JavaScript, PHP, CSS, jQuery, MySQL, Web Development, AJAX, HTML, HTML 5, ASP.NET, Microsoft SQL Server, CMS, Salesforce.com, E-commerce, SEO, SharePoint, SQL, Visual Studio, WordPress, Cloud Computing, ASP, Web Applications, Databases, Oracle, Salesforce.com..., Visualforce Pages, Rackspace Cloud, Rackspace, CSS3, MODx, IT Management, Sonicwall, Data Visualization, Google Webmaster Tools, Google Analytics, Google Docs, OAuth, Front-end, SaaS, jQuery Mobile, Enterprise Software
Education
Western Michigan University 1996 — 2000
BS, Mathematics
Northeastern Illinois University 1994 — 1995
Technology Services Industry Association (TSIA) November 2011 - Present
Skills
SaaS, Program Management, Product Management, Cross-functional Team..., Enterprise Software, Solution Selling, Cloud Computing, Strategy, CRM, Salesforce.com
Education
UCLA
School of Management
UCSD
BA Communication & Sociology Minor: Computer Science
Technology Services Industry Association (TSIA) June 2014 - Present
Corazon, Inc. June 2012 - June 2014
Millennium Pharmacy Systems February 2010 - June 2012
Skills
Physicians, Hospitals, Recruiting, Healthcare, Healthcare Management, Neurology, Healthcare Information..., Physician Relations, Critical Care, Leadership, EMR, Clinical Research, Managed Care, Healthcare Consulting, HIPAA, Medicine, Medical Devices, Cardiology, Medicare, Healthcare Industry, Medical Terminology, EHR, Salesforce.com
Education
Indiana University of Pennsylvania 2005 — 2009
Bachelor of Science (B.S.), Marketing
Seneca Valley High School 2001 — 2005
High School
Technology Services Industry Association (TSIA) July 2014 - Present
Self Employed August 2008 - Present
Self employed 2008 - Present
Self Employed June 2005 - Present
The Art of Online Marketing August 2012 - May 2013
Investment Property Group March 2012 - August 2012
BAE Systems November 2007 - March 2008
BAE Systems 2003 - 2008
BAE Systems October 2003 - October 2005
Skills
Branding & Identity, Art Direction, Graphic Design, Storyboarding, Layout, Copywriting, Advertising, Press Releases, Proposal Writing, Marketing Communications, Graphics, Writing, Corporate Identity, Art, Photoshop, Online Advertising, Adobe Creative Suite, Public Relations, Brand Development, SEO, Marketing, Social Media, Digital Marketing, Creative Direction, InDesign, User Interface Design, Creative Writing, Dreamweaver, Email Marketing, Web Design, Mac, Marketing Strategy, Social Networking, CRM, Social Media Marketing, Logo Design, Photography, Illustration, Illustrator, Digital Illustration, Brochures, Animation, SEM, Online Marketing, Concept Development, E-commerce
Education
California State University-San Bernardino 2008 — 2010
Graphic Design & Marketing major
California State University-San Bernardino
Graphic Design and Marketing
NewCo July 2015 - Present
Technology Services Industry Association (TSIA) August 2014 - Present
EC Council May 2012 - Present
National Cyber Security Taskforce March 2011 - Present
Trustwave March 2014 - July 2014
Cenzic Software January 2010 - March 2014
Infogain Corporation November 2003 - February 2010
Seagate Corporation January 2003 - November 2003
Red Hat/NOCpulse August 2001 - December 2002
HiFive Networks May 2000 - July 2001
Skills
Public Speaking, International..., Sales, Marketing, Strategic Partnerships, SaaS, Strategy, Start-ups, Cloud Computing, Enterprise Software, CRM, Business Development, Product Marketing, Management, Leadership, Account Management, E-commerce, Strategic Planning, Security, Team Management, Business Intelligence, Integration, Market Research, Outsourcing, Consulting, Sales Process, Sales Management, Management Consulting, Sales & Marketing..., Business Alliances, Entrepreneurship, New Business Development, IT Strategy, Business Strategy, Vendor Management, Professional Services, Program Management, Team Building, Cyber-security
Education
Brookings Institution 1999 — 1999
Government
Indiana University-Purdue University at Indianapolis
management
Lawrence Central
Purdue University
Bachelor's Degree, Industrial Management, Minor: Computer Science
Piper Jaffray July 2015 - Present
CBRE March 2013 - July 2015
Notre Dame de Namur University September 2006 - March 2013
Sophie's Stress Free Soirees December 2009 - December 2012
Samba do Coracao March 2011 - May 2011
SHN SF December 2010 - January 2011
Technology Services Industry Association (TSIA) May 2010 - May 2010
Jest Jewels June 2004 - December 2008
Skills
Coordinating Events, Event Planning, Executing Events, Web-based Research, Public Speaking, Customer Service, Retail, Hospitality, Microsoft Word, Non-profits, Telephone Reception, Receptionist Duties, Outlook, Social Networking, Sales, Social Media, Dance, Musical Theatre, Meeting Planning, Theatre, Contract Negotiation, Windows 8, Microsoft Office 2013, Microsoft Office
Education
San Francisco State University College of Extended Learning 2009 — 2011
Certificate, Meeting & Event Planning Program
Notre Dame de Namur University 2006 — 2008
BA, Theatre Arts, Dance
Technology Services Industry Association (TSIA) August 2014 - Present
Balehr Medical Devices, Inc. March 2013 - November 2014
HUB Medical Supplies May 2012 - May 2013
ROC: REHABILITATION AND ORTHOPEDIC CENTER May 2008 - April 2012
Salon 22 June 2007 - June 2008
San Diego Sports Arena January 2007 - May 2007
(for a major shopping mall brand while attending college) 2004 - 2005
Skills
Sales, Medical Sales, New Account Growth, Key Client Relationships, Technical Sales..., Competitive Analysis, Cross Selling, Marketing Communications, Social Media Marketing, Key Account Management, Medical Devices, NetPractice, Orthopad, Administrative Functions, Customer Service, Management, Account Management, CRM, Leadership, Marketing, Marketing Strategy, Microsoft Office, Sales Operations, Social Media, Training
Education
University of San Diego 2004 — 2008
Bachelor of Business Administration (B.B.A.), Emphasis in Marketing
Technology Services Industry Association (TSIA) March 2012 - Present
AT&T 2010 - 2012
InnVision the Way Home 2007 - 2009
Skills
Salesforce.com, Enterprise Software, SaaS, CRM, Professional Services, Account Management, Sales, Sales Enablement, Solution Selling, Go-to-market Strategy, Direct Sales, Cloud Computing, Lead Generation, Managed Services, Strategic Partnerships, Partner Management, Squarespace, Pro Tools
Education
San Jose State University 2005 — 2009
Bachelor of Arts (B.A.), Communication
Adaptive Insights September 2015 - Present
Adaptive Insights May 2014 - Present
J. Lohr Vineyards & Wines October 2013 - Present
Ramada Inn October 2013 - March 2014
Fluent Grp September 2013 - March 2014
Ricatonis Restaurant June 2012 - September 2013
Technology Services Industry Association (TSIA) May 2013 - May 2013
WME Entertainment March 2011 - March 2013
Skills
Bilingual-English/Spanis..., Motivation, Work Ethic, Professional Services, Positivity, Positive Team Player, Enthusiast, Energy, Highly personable, Social Skills, Social Media, Team-oriented, Marketing Event Planning, Hospitality, Goal Oriented, Guest Service Management, Convention Services, Hospitality Industry, Coordinating Special..., Leadership, Salesforce.com, Meeting Planning, Strategy, Teamwork, Customer Service, PowerPoint, Microsoft Excel, Time Management, Microsoft Office, Event Planning, Social Networking, Microsoft Word
Education
San Jose State University 2009 — 2013
Bachelor of Applied Science (B.S), Hospitality Administration/Management
Hillsdale High School 2006 — 2009
Highschool Diploma
Sage August 2015 - Present
Consortium for Service Innovation June 2008 - Present
Sage February 2015 - July 2015
Sage July 2012 - February 2015
Sage November 2012 - August 2013
Technology Services Industry Association (TSIA) December 2011 - January 2013
Yahoo! January 2012 - July 2012
The Service Council September 2010 - July 2012
Yahoo! November 2009 - January 2012
Symantec March 2008 - November 2009
Skills
business architecture, Support Experience..., Social Media Support, Customer Experience, Customer Journey Mapping, Social Media Strategist, Customer Centric..., Voice of the Customer, Web consumer, enterprise software, communication service..., Sales & Marketing..., Product Management, Product development, Customer Support, Service Management, Service Design, Communication, Technical Support, Enterprise Software, Product Development, Business Strategy, Innovator, Enterprise Support, Vice Presidents, Social Support, Social Media, Business Architecture, Strategy, CRM, Change Management, Program Management, Cross-functional Team..., Process Improvement, Customer Engagement, Management, Strategic Planning, Start-ups, Customer Satisfaction, Analytics, Professional Services, Leadership, SaaS, Cloud Computing, Team Building, Mobile Devices, Call Centers, Project Management, Product Marketing, E-commerce
Education
University of Central Florida - College of Business Administration 1988 — 1990
BSBA
Brevard Community College
Associate of Science (A.S.)
Technology Services Industry Association (TSIA) September 2015 - Present
BMC Software April 2015 - July 2015
BMC Software July 2014 - April 2015
BMC Software January 2014 - June 2014
BMC Software January 2013 - December 2013
Eloqua June 2011 - January 2013
CA Technologies April 2011 - June 2011
CA Technologies February 2010 - April 2011
BMC Software April 2009 - February 2010
BMC Software April 2008 - April 2009
Skills
Pre-sales, SaaS, Cloud Computing, Enterprise Software, ITIL, Salesforce.com, Customer Relations, Eloqua, Account Management, Change Management, Event Management, Customer Service, Customer Satisfaction, Marketing Automation, Sales Enablement, Team Management, Analytics, Product Marketing, Solution Selling, Team Leadership, IT Service Management, Software Industry, Program Management, Strategy, Leadership, Management, Consulting, Selling, Business Strategy, Training, Demand Generation, CRM, Sales, Business Intelligence, Lead Generation, Go-to-market Strategy, Product Management, Strategic Partnerships, PaaS, Thought Leadership, Sales Process, Partner Management, Business Alliances
Education
Cornell University - Johnson Graduate School of Management 2007 — 2008
Diploma
University of Windsor 1977 — 1981
BA
Main Path Marketing March 2015 - Present
Self Employed Marketing Consultant 2009 - Present
Technology Services Industry Association (TSIA) January 2013 - November 2014
Internet Marketing Inc July 2012 - January 2013
Internet Marketing Inc May 2011 - September 2012
Internet Marketing Inc. April 2010 - July 2012
eVisibility November 2006 - April 2010
ASTD April 2005 - August 2006
Corporate Executive Board September 2003 - April 2005
Skills
SEO, Online Marketing, Social Media, Email Marketing, Analytics, Conversion Optimization, SEM, Account Management, Web Analytics, Google Analytics, PPC, CRM, Marketing, Web Marketing, Social Media Marketing, Usability, New Business Development, Strategy, Digital Marketing, Google Adwords, Salesforce.com, Lead Generation, Advertising, Usability Design, Website Testing, Public Speaking, Web Design, Integrated Marketing, User Experience, Blogging, Product Management, E-commerce, Management, Website Management, Webmaster Services, Marketing Strategy, Mobile Marketing, Account Managment, Website Promotion, New Technology..., Dog Training, B2B Marketing, Digital Strategy, Online Advertising, Leadership, Organic Search, Sales, Marketing Communications, Conference Services, Project Management
Education
James Madison University 2000 — 2003
BBA, International Business
University of Arizona 1998 — 2000
James W. Robinson Secondary 1994 — 1998
General Education
Technology Services Industry Association (TSIA) April 2015 - Present
NetWaiter January 2013 - April 2015
Mitchell International 2008 - 2011
Quality Chevrolet 2006 - 2008
Skills
Analytical thinking,..., Organization and..., Strong verbal and..., Adaptability and..., Salesforce Administrator, Sales Process, Sales Operations, SaaS, Direct Sales, Email Marketing, Salesforce.com, Marketing, Process Improvement, Training, E-commerce, Management, Negotiation, Account Management, Cross-functional Team..., Enterprise Software, CRM, Lead Generation, Product Management, Sales, Sales Management, B2B, Customer Retention, Solution Selling
Education
Palomar College
Technology Services Industry Association (TSIA) February 2015 - Present
Technology Services Industry Association (TSIA) May 2014 - February 2015
Salford Systems July 2011 - May 2014
Salford Systems January 2011 - July 2011
(W)right On Communications, Inc. August 2010 - December 2010
Aztec Recreation Center April 2009 - December 2010
Skills
Email Marketing, Adobe Creative Suite, Press Releases, Public Relations, Online Marketing, Social Media, Google Analytics, Writing, Social Networking, Facebook, Marketing Strategy, Blogging, Public Speaking, Social Media Marketing, Analytics, Web Analytics, Corporate Communications, Marketing Communications, Promotions, Salesforce.com, Copywriting, SEO, Web Marketing, Content Management, Web Content Management, WordPress, Newsletters, Marketing, Online Advertising, Social Media Measurement, Advertising, Lead Generation, Media Relations, Integrated Marketing, Copy Editing, Digital Marketing, Google Adwords, Editorial, Content Development, SEO copywriting, Digital Media, HubSpot, Web Content, iReach, Hootsuite, B2B Marketing, Digital Strategy, Creative Writing, Content Strategy, Strategic Communications
Education
University of California, Irvine - The Paul Merage School of Business 2014 — 2016
Master of Business Administration (MBA), Marketing
San Diego State University-California State University 2006 — 2010
BA, Journalism and Media Studies - Emphasis in Public Relations; Minor in Management
Edward Jones January 2013 - Present
US Navy Reserve April 2011 - Present
Technology Services Industry Association (TSIA) April 2010 - September 2011
Research In Motion March 2008 - March 2010
Medco Health Solutions August 2007 - March 2008
Aspect Software May 2004 - July 2007
Aspect Software July 1999 - May 2004
Capital One April 1997 - July 1999
U.S. Navy December 1986 - April 1997
Skills
Cross-functional Team..., Leadership, Management, Executive Management, Program Management, Process Improvement, CRM, Strategy, Customer Service, Team Building, Call Center, Contract Negotiation, Service Delivery, Outsourcing, Training, Business Analysis, Team Leadership, Enterprise Software, Operations Management, Business Development, Entrepreneurship, Customer Satisfaction, Vendor Management, Telecommunications, Professional Services, Analysis, Project Management, Call Centers, Integration, Six Sigma, Strategic Planning, Software Documentation, Mobile Devices, Troubleshooting, Change Management, Business Intelligence, Risk Management, Budgets, Human Resources, Security, Consulting, Teamwork, Team Management, Performance Management, Coaching, Recruiting, Business Process..., Management Consulting, P&L Management, Customer Experience
Education
Rutgers, The State University of New Jersey-New Brunswick 1992 — 1995
BA Pre-Law, (Political Science and Philosophy Double Major, Mathematics Minor)
Villanova University 2007 — 2007
Graduate Certificate, Lean Six Sigma
Technology Services Industry Association (TSIA) October 2012 - Present
Servergy April 2010 - July 2012
Builders Connection January 2002 - September 2009
Skills
Marketing Communications, Operations Management, Sales Management, Sales, Building Relationships, Training, Market Analysis, Social Media Marketing, SEM, Business Development, Team Building, Marketing Strategy, Salesforce.com, Key Account Management, Entrepreneurship, Cross-functional Team..., Solution Selling, Project Management, Trade Shows, Email Marketing, Account Management, Start-ups, Public Relations, Microsoft Office, Channel Partners, Negotiation, Go-to-market Strategy, Direct Sales, Sales Operations, Customer Service, Customer Satisfaction, Business Strategy, Contract Negotiation, Marketing, Lead Generation, Process Improvement, Product Management, SaaS, Budgets, Sales Presentations, Product Development, Manufacturing, Forecasting, New Business Development, Strategic Planning, Product Marketing, Business Alliances, Event Planning, Leadership, Strategic Partnerships
Education
Lake Superior College
Economics
The Avalon Management Group, Inc. August 2014 - Present
Provide Commerce November 2011 - November 2013
Technology Services Industry Association (TSIA) November 2009 - May 2010
Z57, Inc. August 2006 - July 2007
Southern Cruisers February 2006 - July 2006
Fili Enterprises, Inc February 2001 - June 2002
Schofield Management, Inc May 2000 - January 2001
SoCal Lube Centers June 1998 - May 2000
Skills
Event Planning, Marketing, Homeowner Association..., Customer Service, Fundraising, Trade Shows, Event Management, Social Media Marketing, Social Networking, Social Media, Sales, Project Planning, Human Resources, Volunteer Management, Administrative..., Public Relations, Account Management, Location Intelligence, Accounts Payable, Accounts Receivable, Marketing Support, Marketing Communications, Budgets, Facebook, Contract Negotiation, Data Entry, MS Office, Outreach, HOA, CMCA, Community Associations, Licensed Community..., Microsoft Office
Education
San Diego State University-California State University
Professional Certificate
Technology Services Industry Association (TSIA) November 2009 - Present
Technology Services Industry Association (TSIA) November 2009 - January 2013
Technology Services Industry Association (TSIA) June 2009 - October 2009
Scripps Health Foundation July 2009 - September 2009
Travel Dynamics Group April 2009 - July 2009
Transerve November 2005 - November 2008
Daylight Transport July 2004 - October 2005
Transgroup Worldwide Logistics August 2000 - July 2004
Skills
Contract Negotiation, Management, Project Planning, Account Management, Budgets, Fundraising, Territory Development, Territory Management, Staff Supervision, Event Planning, Conference Production, Salesforce.com, Leadership, Business Development, Marketing, Sales Operations, Solution Selling, Sales, Event Management, Process Improvement, Entrepreneurship, Meeting Planning, Strategy, Program Management
Education
San Diego State University-California State University
Bachelor of Science, Hospitality Administration/Management
San Diego State University-California State University 2009 — 2010
Business Certificate, Meeting & Event Planning
San Diego State University-California State University 2010 — 2012
Certificate in Marketing & Media, Marketing
Bodyrok June 2015 - Present
Rubio's Restaurants, Inc. March 2015 - Present
Crunch Fitness November 2014 - Present
Technology Services Industry Association (TSIA) July 2013 - March 2015
Breakaway Cycle July 2012 - November 2013
Conde Group, Inc. May 2012 - July 2013
SheKnows, LLC September 2010 - May 2012
Conde Group, Inc. May 2010 - July 2011
The Buckle Inc July 2009 - May 2010
Skills
Social Media, Marketing, Facebook, Social Media Marketing, Public Relations, Advertising, Sales, Customer Service, Social Networking, Online Advertising, Marketing Communications
Education
Arizona State University, W. P. Carey School of Business 2008 — 2012
Bachelor of Science, Marketing-
Cisco October 2014 - Present
Auburn University College of Business January 2010 - Present
Cisco Systems March 2013 - October 2014
Technology Services Industry Association (TSIA) March 2013 - May 2014
Cisco Systems October 2000 - March 2013
Clear Channel Entertainment January 1997 - October 2000
IEG Networks 1995 - 1997
Skills
IP Networking, Product Management, Product Marketing, Network Engineering, Managed Services, Cloud Services, Telepresence, IT Outsourcing, Analytics, Global Business..., Network Operations, Cisco, Strategic Partnerships
Education
Auburn University 2004 — 2006
MBA, Business Administration and Management, General
Jolt Consulting Group 2012 - 2015
igniteService, Inc. 2007 - May 2013
Technology Services Industry Association (TSIA) April 2009 - October 2011
Aberdeen Group 2006 - 2007
SAP 2002 - 2006
Servigistics July 2000 - February 2002
Vantive 1997 - 1999
Metrix 1992 - 1994
Skills
Marketing, Branding & Identity, Enterprise Software, SaaS, Product Management, Demand Generation, Professional Services, Product Marketing, Competitive Analysis, Business Alliances, Go-to-market Strategy, Analytics, Cross-functional Team..., Cloud Computing, Process Improvement, Sales Enablement, Operations Management, CRM, Strategy, Business Development, Mergers & Acquisitions, Strategic Partnerships, Management, Business Intelligence, Start-ups, Lead Generation, Solution Selling, Consulting, Business Strategy, Sales, New Business Development, Management Consulting, Program Management
Education
Georgia Institute of Technology - Georgia Tech College of Management 1995 — 1996
Certificate in Management, Business
Pace University
IBM Personal Development Program
University of Colorado
Bachelor's degree
University of Denver
Beaumont Center for Management Development, Business
Technology Services Industry Association (TSIA) January 2015 - Present
Contract / Freelance Graphic Design August 2011 - Present
Wealth Management Marketing December 2012 - September 2014
Aquent October 2011 - January 2012
MindTouch, Inc. April 2008 - July 2011
IV Graphic Design November 2007 - April 2008
Utley Brothers, Inc. March 2007 - September 2007
Trent Design October 2005 - November 2006
Skills
Graphic Design, Creative Direction, Web Development, Layout, Logo Design, HTML, InDesign, CSS, Illustrator, Typography, Dreamweaver, Brochures, Business Cards, Pre-press, Adobe Creative Suite, Web Design, Digital Marketing, Catalogs, Newsletters, WordPress, Email Marketing
Education
Savannah College of Art and Design 2001 — 2005
Bachelor of Fine Art Degree, Graphic Design
Technology Services Industry Association (TSIA) March 2015 - Present
Omni Hotels June 2013 - April 2014
Pappas Restaurants, Inc. January 2013 - October 2013
Omni Hotels August 2012 - June 2013
Events by Stephanie January 2012 - August 2012
Marriott International May 2011 - August 2012
Technology Services Industry Association (TSIA) January 2012 - June 2012
Hotel Parisi January 2011 - August 2011
Truluck's May 2010 - December 2010
LaFitness November 2006 - September 2009
Skills
Hospitality, Hospitality Management, Hotels, Food & Beverage, Catering, Hospitality Industry, Event Management, Restaurants, Event Planning, OnQ, Hotel Management, Front Office, Meeting Planning, Convention Services, Micros, Concierge Services, Menu Development, Customer Service, Property Management..., Banquets, Food, Resorts, Fine Dining
Education
San Diego State University-California State University 2008 — 2012
Bachelors, Hospitality
San Diego State University-California State University 2008 — 2012
Bachelor's degree, Hospitality Administration/Management
Technology Services Industry Association (TSIA) 2014 - Present
Skills
Cloud Applications, Social Enterprise, Marketing Analytics, Business Intelligence, Big Data, Data Mining, Business Process..., Technology Integration, Data Integration, Performance Management, Mobile Technology, SaaS, Cloud Computing, Leadership, Business Strategy, Business Transformation, Professional Services, Change Management, Leading Change, Customer Insight, Customer Success, Customer Experience, IT Management, IT Strategy, IT Transformation, IT Operations, Start-ups, Pre-sales, Analytics, Solution Selling, Enterprise Software, Business Alliances, Account Management, Strategy, Mobile Devices, Program Management, Strategic Partnerships, Product Management, Sales Enablement, Go-to-market Strategy, CRM, Business Process, Management Consulting
Education
University of California, Berkeley
Ph.D.
University of Michigan
M.S.E.
University of Michigan
B.S.E.
Aflac October 2014 - Present
Technology Services Industry Association (TSIA) January 2007 - September 2014
Microsoft October 2004 - August 2006
Good Technology/Motorola April 2004 - October 2004
Network Associates / McAfee 2000 - 2002
BMC Software 1996 - 2000
Skills
SaaS, Enterprise Software, Salesforce.com, Partner Management, Sales Enablement, Professional Services, Cloud Computing, Lead Generation, Program Management, Product Management, Strategic Partnerships, Sales, Cross-functional Team..., Solution Selling, Management, CRM, Strategy, Go-to-market Strategy, Business Alliances, Leadership, Demand Generation, Competitive Analysis, Channel Partners, Product Marketing, Business Development, E-commerce, Selling, New Business Development, Mobile Devices, Managed Services, Account Management, Consulting, Start-ups, Sales Process, Direct Sales, P&L Management, Analytics, Sales Operations, Contract Negotiation, Marketing, Customer Experience, Product Development, Business Strategy, Entrepreneurship, Team Leadership
Education
San Jose State University 1971 — 1975
San Jose State University
Technology Services Industry Association (TSIA) June 2013 - Present
Independent Contractor January 2011 - June 2013
Grove City College August 2007 - June 2013
geoVue January 2005 - September 2005
Skills
Statistics, Econometrics, Predictive Modeling, Predictive Analytics, Data Analysis, Higher Education, SPSS
Education
Brandeis International Business School 2002 — 2007
Ph.D.
Saint Vincent College
Technology Services Industry Association (TSIA) May 2015 - Present
MIR3 March 2013 - April 2015
Bainbridge Capital September 2007 - June 2012
Bainbridge Capital January 2007 - August 2007
Bainbridge Capital July 2006 - December 2006
Morgan Stanley 2005 - 2006
Marcus Evans 2004 - 2005
Skills
Financial Modeling, Mergers, Team Leadership, Management, Private Equity, DCF, Valuation, Investment Banking, Mergers & Acquisitions, Sales, Sales Management, Account Management, Market Research, Strategic Planning, Business Strategy, Corporate Development, Business Development, Business Analysis, Capital Markets, Capital Raising, Corporate Finance, Due Diligence, Leadership, Financial Analysis, Competitive Analysis, Business Valuation, Strategy, Investments, Finance
Education
University of Southern California 2014 — 2017
Master of Business Administration (M.B.A.)
University of California, San Diego
BA, Economics
Pure Storage November 2014 - Present
Cornerstone Technologies January 2013 - Present
Sage Bears 2011 - December 2014
Sailthru May 2013 - November 2014
Riverbed June 2007 - April 2013
Technology Services Industry Association (TSIA) September 2012 - February 2013
Riverbed Technology, Inc. June 2007 - December 2009
Symantec Corp (formerly VERITAS software) July 2004 - May 2007
VERITAS Software April 2001 - June 2004
Computer Sciences Corporation 1997 - 2001
Skills
Cloud Computing, SaaS, Enterprise Software, Professional Services, Storage, Virtualization, Solution Selling, Sales Enablement, Channel, Data Center, Salesforce.com, Go-to-market Strategy, Professional Services..., Business Alliances, Cross-functional Team..., Managed Services, PaaS, Channel Partners, Leadership, Product Management, Pre-sales, Partner Management, Sales Management, Riverbed, Program Management, Demand Generation, Storage Area Networks, Unified Communications, Strategic Partnerships, Sales Process, Product Marketing, Lead Generation, Storage Virtualization, Account Management, Network Architecture, IT Strategy, Management, Sales, Leadership Development, Fitness, Big Data, Security, Software Industry, Educational Leadership, SAN, International Sales, Executive Management, Educational Technology, Consulting, Disaster Recovery
Education
Georgetown University
Bachelor of Arts (B.A.), Spanish, Govenment, Business
Chaminade High School
Technology Services Industry Association (TSIA) 2011 - Present
Bartram Associates 2009 - 2011
CEB 1999 - 2009
Skills
General Management, Global Management, Executive Management, P&L Responsibility, Staff Management, Corporate Strategy, Corporate Development, New Business Development, Entrepreneurship, Information Technology, Information Systems, Service Management, Customer Experience, Consultative Sales..., B2B Marketing, Organizational..., Change Management, Project Management, Management Consulting, Business Analytics, Executive Education, Leadership, Process Improvement, Management, Business Strategy, Strategy, Professional Services, Cross-functional Team..., Sales, Start-ups, P&L Management, Strategic Partnerships
Education
Northwestern University - Kellogg School of Management 2004 — 2006
Master of Business Administration (M.B.A.)
Northwestern University School of Law 2003 — 2006
Juris Doctor (J.D.)
University of Maryland - Robert H. Smith School of Business 2000 — 2001
Master of Science (M.S.), Operations Research, Information Systems
St. Mary's College of Maryland 1995 — 1999
Bachelor of Arts (B.A.), Economics
Technology Services Industry Association (TSIA) October 2009 - Present
The Ohio State University 2004 - Present
SGI 1992 - Present
TPSA September 2005 - October 2009
Skills
Cloud Computing, Cross-functional Team..., Program Management, Enterprise Software, Professional Services, SaaS, Analysis, Product Management, IT Strategy, CRM, Business Development, Analytics, ITIL, Start-ups, Leadership, Management, Strategy, Outsourcing, Go-to-market Strategy, Business Intelligence, Consulting, Strategic Partnerships, Business Alliances
Education
The Ohio State University 1990 — 1992
MBA
The Ohio State University Fisher College of Business 1990 — 1992
MBA
TransSight October 2014 - Present
Technology Services Industry Association (TSIA) October 2013 - October 2014
Cubic Transportation Systems April 2012 - October 2014
SAIC May 2011 - April 2012
SAIC August 2004 - April 2011
ESRI July 1999 - August 2004
Skills
Program Management, Strategic Planning, GIS, Team Leadership, Transportation, CRM, Software Project..., Project Planning, Information System, Operations Management, Testing, Project Management, Process Improvement, Quality Assurance, Leadership, Contract Negotiation, Product Development, Business Development, Proposal Writing, Electronic Toll..., Management, Marketing Strategy, Budgets, Analysis, Government, Security, Strategy, Business Strategy, Requirements Analysis, Cross-functional Team..., Intelligent..., Change Management, Intelligent Agents, Collections, Data Analysis, Fare Collection System, Traveler Information..., Parking Information..., Training, Product Management, Integration, SaaS, Enterprise Software, Cloud Computing, Consulting
Education
University of Southern California - Marshall School of Business
Master in Business Administration, Business Administration and Management, General
State University of New York College at Buffalo
M.S, Urban Planning with Specialization in GIS
Guru Nanak Dev University
B.S, Urban Planning
Kendriya Vidyalaya
High School, Science
American Red Cross May 2015 - Present
Technology Services Industry Association (TSIA) April 2014 - April 2015
Oracle (MICROS) January 2014 - April 2015
AT&T April 2006 - January 2014
ISG International April 2005 - March 2006
Trader's Library May 2002 - March 2005
MindBranch December 1999 - April 2002
Primedia● Conducted response and profitability analysis and managed the list rental progra June 1999 - December 1999
Skills
E-commerce, Product Management, SaaS, Strategic Partnerships, Product Marketing, Cloud Computing, Account Management, Lead Generation, User Experience, Salesforce.com, SEO, Managed Services, Online Marketing, CRM, Competitive Analysis, Customer Experience, Strategy, Enterprise Software, Marketing, Product Development, Project Management, Telecommunications, PPC, Analytics, Mobile Devices, Data Center, Go-to-market Strategy, Solution Selling, Vendor Management, Leadership, Wireless, New Business Development, Professional Services, Start-ups, Marketing Management
Education
University of Massachusetts at Amherst - Isenberg School of Management 1995 — 1999
Bachelor of Business Administration (B.B.A.), Marketing
Technology Services Industry Association (TSIA) October 2014 - Present
Sol Yoga Studios March 2014 - Present
CSU July 2014 - February 2015
Sol Yoga Studios September 2014 - November 2014
Sol Yoga Studios October 2011 - December 2013
Considine & Considine January 2011 - June 2012
UC Santa Barbara April 2006 - June 2009
KPMG US June 2008 - August 2008
English Opens Doors August 2007 - December 2007
Skills
Marketing, Strategy, Business Strategy, Econometrics, Game Theory, Business Analysis, Data Analysis, Financial Analysis, Financial Accounting, Accounting, Organizational Behavior, Psychology, Yoga Instruction, Writing, Public Speaking, Presentation Skills, Spanish, Hungarian, Cultural Diversity, Travel Planning, Language Teaching
Education
University of California, Santa Barbara 2005 — 2009
Bachelor's degree, Business Economics, and Spanish
University of California, San Diego 2013 — 2013
Econometrics Series
San Diego City College 2012 — 2013
Mathematics
Pontificia Universidad Católica de Chile 2007 — 2007
Exchange Student
Hilton Worldwide March 2015 - Present
Custom Hotel July 2014 - March 2015
Desert Princess Palm Springs Golf Resort January 2014 - July 2014
PETCO Animal Supplies, Inc. May 2013 - October 2013
Technology Services Industry Association (TSIA) June 2012 - November 2012
W Hotels May 2010 - June 2012
Westin Tampa Bay January 2008 - May 2010
Skills
Customer Service, Front Office, Property Management..., Hospitality, Hospitality Industry, Hospitality Management, Public Relations, Hotels, Revenue Analysis, Event Planning, Microsoft Office, Food & Beverage, Conference Coordination, Staff Supervision, Inventory Control, Conference Production, Hotel Management, Management, Event Management, Meeting Planning, Catering, Budgets, Pre-opening
Education
San Diego State University-California State University 2012 — 2012
Event Planning
Le Cordon Bleu 2003 — 2004
Associate's degree, Hospitality management
Plum Healthcare Group, LLC March 2011 - Present
Zoological Society of San Diego May 2010 - December 2010
Technology Services Industry Association (TSIA) June 2010 - November 2010
Zoological Society of San Diego May 2009 - December 2009
HomeGoods June 2004 - August 2008
Skills
Event Planning, Microsoft Office
Education
San Diego State University-California State University 2008 — 2010
Hospitality and Tourism Management, Meeting and Events Operations and Management
California State University-Northridge 2005 — 2008
Interior Design
Technology Services Industry Association (TSIA) October 2014 - Present
Baggage Claimers San Diego October 2013 - October 2014
Technology Services Industry Association (TSIA) June 2013 - November 2013
San Diego IndieFest August 2013 - August 2013
Nerium International July 2012 - April 2013
Vehicle Location Services December 2009 - November 2012
San Diego LGBT Community Center March 2011 - May 2011
San Diego IndieFest January 2011 - March 2011
OnTrac 2003 - 2009
Skills
Customer Service, Microsoft Excel, Microsoft Office, PowerPoint, Microsoft Word, Outlook, Teamwork, Time Management, Leadership, Event Management, Temporary Staffing, Events Coordination, Conference Registration, Public Speaking, Salesforce.com, Cross-functional Team..., Management, Project Management
Education
San Diego Mesa College 2010 — 2013
AA Event Management, Hospitality Event Management
Technology Services Industry Association (TSIA) October 2013 - Present
Aqua Property Management March 2012 - April 2013
Wireless Now AT&T November 2008 - March 2012
Skills
Customer-focused Service, Computer Hardware..., Computer Hardware..., Sales, Salesforce.com, Marketing, Enterprise Software, Management, Customer Service, Solution Selling, Direct Marketing, Sales Operations, Direct Sales, CRM, Sales Management, Account Management
Education
University of Houston-Downtown 2009 — 2013
Bachelor of Business Administration (BBA), Marketing